The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) Casablanca Municipal Support Program (P149995) MIDDLE EAST AND NORTH AFRICA | Morocco | Urban, Resilience and Land Global Practice | Requesting Unit: MNC01 | Responsible Unit: SMNUR IBRD/IDA | Program-for-Results Financing | FY 2018 | Team Leader(s): Sateh Chafic El-Arnaout, Chaymae Belouali Seq No: 9 | ARCHIVED on 28-Jan-2022 | ISR49854 | Created by: Chaymae Belouali on 20-Dec-2021 | Modified by: Chaymae Belouali on 28-Jan- 2022 Program Development Objectives PDO Table Program Development Objective (from Program Appraisal Document) The Program Development Objective (PDO) is to increase the investment capacity of the Municipality of Casablanca, improve the business environment in the Municipality of Casablanca, and enhance access to basic services in the Program Area. Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Moderately Satisfactory Moderately Satisfactory Overall Implementation Progress (IP) Satisfactory Moderately Satisfactory Implementation Status and Key Decisions A virtual supervision mission was carried out in December 2021. The mission superseded the municipal elections and the appointment of a new municipal council. Progress towards achieving the PDOs and Program Implementation Progress remain mostly satisfactory. An envelope of 166,3 million has been disbursed to date (97% of total loan amount), including an advance of EUR 43 million, with significant progress under the different program areas. Almost all results under the program are expected to be achieved by the end of March 2023, with the exception of DLI 4. The delay in achieving the latter is due to emerging design considerations along with related additional financial resources needed to complete the works. The next implementation support mission is planned for June 2022. Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P149995 IBRD-88070 Effective USD 200.00 200.00 0.00 190.71 6.56 97% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P149995 IBRD-88070 Effective 13-Dec-2017 21-Dec-2017 15-Feb-2018 30-Sep-2022 31-Mar-2023 1/28/2022 Page 1 of 11 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) DLI Disbursement Achievement Disbursed amount in Disbursement % for DLI ID DLI Type Description Coc DLI Amount Status Coc DLI Loan: IBRD88070-001 % increase in Municipal Partially 1 Regular EUR 24,467,000.00 24,467,000.00 100 % revenue Achieved 2.1 Regular Installation integrated IS EUR 2,580,000.00 Fully Achieved 2,580,000.00 100 % carry out census of 2.2 Regular EUR 2,580,000.00 Fully Achieved 2,580,000.00 100 % taxpayers Establish single adressing 2.3 Regular EUR 5,000,000.00 Not Achieved 0.00 system IS for revenue fully 2.4 Regular EUR 5,000,000.00 Not Achieved 0.00 operational inventory borrower real 2.5 Regular EUR 5,000,000.00 Fully Achieved 5,000,000.00 100 % estate asset Amount of private capital 3 Regular EUR 51,300,000.00 Fully Achieved 51,300,000.00 100 % committed Number of household Partially 4 Regular EUR 34,470,000.00 14,025,843.00 41 % access to services Achieved Number of KM streets Partially 5 Regular EUR 17,000,000.00 10,078,381.28 59 % upgrading completed Achieved Casablanca numeric 6.1 Regular EUR 5,160,000.00 Fully Achieved 5,160,000.00 100 % platform deployed Casablanca numeric 6.2 Regular EUR 4,300,000.00 Fully Achieved 4,300,000.00 100 % platform deployed Dematerialized procedures 6.3 Regular EUR 3,440,000.00 Fully Achieved 3,440,000.00 100 % for BLdeployed 2.6 Regular Operation of Local joint EUR 6,000,000.00 Not Achieved 0.00 Regular update of the 2.7 Regular EUR 3,000,000.00 Not Achieved 0.00 action 2.8 Regular Update of the Inventory EUR 2,273,000.00 Not Achieved 0.00 Program Action Plan Action Description Definition of an adequate organization of the services responsible for the administration of taxes and other revenues Source DLI# Responsibility Timing Timing Value Status Municipality of Technical Due Date 30-Jun-2021 Delayed Casablanca Completion Measurement An updated procedures manual of the municipal fiscal administration has been adopted. The Director of Casa Mawarid (CM) has been appointed and a board meeting is scheduled in February 2022 to Comments approve the contractual framework between the CM and the CC to firm up this new organization of municipal revenue management. 1/28/2022 Page 2 of 11 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) Action Description Credit Rating of the Municipality of Casablanca Source DLI# Responsibility Timing Timing Value Status Municipality of Technical Due Date 31-Dec-2021 Revised Date Casablanca Completion Measurement Credit rating has been completed and published The SDL Casa event’s board has not approved yet the credit rating activity. Comments The municipality will quickly designate the appropriate entity to carry out this activity by end of June 2022. Action Description Finalization of the new organization chart of the CC Source DLI# Responsibility Timing Timing Value Status Municipality of Technical Due Date 29-Dec-2017 Completed Casablanca Completion Measurement The organization chart is finalized Comments The CC new organizetion chart was adopted by the municipal council in 2017. Action Description Implementation of the new organization chart of the CC Source DLI# Responsibility Timing Timing Value Status Municipality of Technical Due Date 01-Apr-2020 Delayed Casablanca Completion Measurement Key positions in the new organization chart are filled. The new organization chart includes 4 directions, 10 divisions, and 40 services. As of June 2021, 2 directors, 9 Comments division heads still have to be filled. Action Description Development of an urban streets manual (règlement de voirie) Source DLI# Responsibility Timing Timing Value Status Municipality of Technical Due Date 31-Dec-2019 Completed Casablanca Completion Measurement The manuel was developed Comments A first draft of the manual was developed and was validated by the City Council in 2019. 1/28/2022 Page 3 of 11 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) This version of the manual has been revised by the Wilaya and the document is being finalized by the municipality as a final step before its enforcement. Action Description Revision of the financing model of the ECI to ensure its financial sustainability Source DLI# Responsibility Timing Timing Value Status Municipality of Technical Due Date 31-Dec-2019 Completed Casablanca Completion Measurement The CC has proposed the setting up of sustainable financial arrangements of the ECI A temporary financing framework for the ECI was approved in June 2020, covering 3 years. Comments Discussions are ongoing for the development of a more sustainable one be finalized in the coming months. Preparation and dissemination of a practical guide for environmental and social management, including social (such Action Description as resettlement /compensation) and environmental procedures and tools, in form and substance acceptable to the Bank Source DLI# Responsibility Timing Timing Value Status Environmental and Social Municipality of Due Date 31-Dec-2018 Completed Systems Casablanca Guide has been prepared, approved and disseminated among all the entities actors involved in the Program Completion Measurement implementation, including the Borrower, Casa Prestations, Casa Transport, Casa Aménagement, Casa Patrimoine, Lydec. Comments Action Description Capacity building of all the actors involved (CC, E&S Focal point, SDL, Lydec) on the E&S technical guide Source DLI# Responsibility Timing Timing Value Status Environmental and Social Municipality of Due Date 31-Dec-2018 Completed Systems Casablanca Annual Planning of training sessions submitted (during the first three months after Completion Measurement effectiveness); reports on organized trainings submitted (in the first year of Program implementation) Comments Action Description Selection and appointment of an environment and social focal point within the PMU Source DLI# Responsibility Timing Timing Value Status 1/28/2022 Page 4 of 11 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) Environmental and Social Municipality of Due Date 15-May-2018 Completed Systems Casablanca Environmental and social focal point has been appointed and trained under terms and conditions acceptable to the Completion Measurement Bank Comments Preparation and implementation of a Communication strategic plan, to ensure wide information and mobilization of Action Description local populations (including women, youth, vulnerable groups, illiterate, etc.) and associations Source DLI# Responsibility Timing Timing Value Status Municipality of Other Due Date 01-Feb-2019 Completed Casablanca Completion Measurement The communication plan was elaborated, approved and implemented (services guide, online monitoring, etc.) Comments Action Description Operationalization of the CC’s internal audit unit Source DLI# Responsibility Timing Timing Value Status Municipality of Fiduciary Systems Due Date 31-Dec-2021 Delayed Casablanca Completion Measurement Internal audit report prepared by the established internal audit unit is produced. The internal audit unit is operational with a team that is in place and first audit missions carried out. Comments However it is still lacking tools and the first internal audit report is expected to be completed with delay (June 2022). Deployment at the CC of the integration budgeting/accounting system including procurement and contract Action Description management modules Source DLI# Responsibility Timing Timing Value Status Municipality of Technical Due Date 31-Dec-2021 In Progress Casablanca Completion Measurement Report confirming the deployment of the new budgeting/accounting system The integrated budgeting/accounting system is almost finalized with a Procurement module still being developed at Comments the national level. Preparation of periodic reports with a performance analysis, on budgetary and contract execution (including Action Description SDL/LYDEC). Source DLI# Responsibility Timing Timing Value Status Fiduciary Systems CC, SDLs, LYDEC Recurrent Yearly Completed 1/28/2022 Page 5 of 11 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) Completion Measurement Reports prepared and submitted Comments Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance Moderate -- Moderate Macroeconomic Moderate -- Moderate Sector Strategies and Policies Moderate -- Moderate Technical Design of Project or Program Substantial -- Moderate Institutional Capacity for Implementation and Substantial -- Moderate Sustainability Fiduciary Moderate -- Moderate Environment and Social Moderate -- Moderate Stakeholders Substantial -- Moderate Other Moderate -- Moderate Overall Substantial -- Moderate RiskComments Comments Risk ratings has been reassessed based on the SORT methodology. All ratings remain the same (as assessed in the previous reporting period). Results PDO Indicators by Objectives / Outcomes Increase the investment capacity of the Municipality of Casablanca IN01087786 ►Percentage Increase in Municipal Revenues excluding transfers from a baseline of 0% in CY 2015 (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 22.76 22.76 22.76 Date 31-Mar-2016 01-Dec-2020 01-Dec-2020 31-Dec-2021 Comments IN01087789 ►Private capital mobilized for investments through new or additional value of PPP contracts (Number, Custom) 1/28/2022 Page 6 of 11 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 940.00 940.00 900.00 Date 02-Oct-2017 01-Dec-2020 01-Dec-2020 31-Dec-2021 Comments Improve the business environment in the Municipality of Casablanca IN01087787 ►Reduction in average number of days required for issuance of a building permit at the Municipality (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 72.00 39.00 39.00 30.00 Date 02-Oct-2017 01-Dec-2020 01-Dec-2020 31-Dec-2021 Comments Enhance access to basic services in the Program Area IN01087788 ►Households in disadvantaged neighborhoods provided with improved access to basic services (at least (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 4,069.00 4,069.00 10,000.00 Date 02-Oct-2017 01-Dec-2020 01-Dec-2020 31-Dec-2022 Based on Lydec's reporting, 1719 additional households have gained access to based services in the Program area, subject to independant verification by IGAT. The next verification mission is expected by the Comments end of March 2022. Intermediate Results Indicators by Results Areas To increase the investment capacity of the Municipality of Casablanca IN01087790 ►Increase in revenues administered by the municipality (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 15.12 15.12 23.50 Date 01-Jan-2016 01-Jun-2021 06-Dec-2021 31-Dec-2021 Data on 2021 municipal finances will be updated once the city financials are finalized for 2021 (March 2022) Comments IN01087793 ►Annual rate of execution of the Municipality’s investment budget (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 35.00 35.00 80.00 1/28/2022 Page 7 of 11 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) Date 01-Jan-2016 30-Jun-2021 30-Jun-2021 31-Dec-2021 Data on 2021 municipal finances will be updated once the city financials are finalized for 2021 (March 2022) Comments IN01087795 ►Increase in operating surplus on the municipal budget (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 50.00 151.00 147.00 150.00 Date 01-Jan-2016 14-May-2020 06-Dec-2021 31-Dec-2021 Data on 2021 municipal finances will be updated once the city financials are finalized for 2021 (March 2022) Comments To improve the urban environment and access to basic services in the Program Area IN01087791 ►Number of kilometers of comprehensive street upgrading (Kilometers, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 68.77 68.77 116.00 Date 01-Jan-2016 01-Dec-2020 01-Dec-2020 31-Dec-2021 Additional works were completed in 2021, with now a total of 103 km upgraded. However the additional 35 Km finalized are still subject to verification and will be recorded under the results framework once the Comments verification mission by IGAT, expected during Q1 2022, is finalized. IN01087794 ►Female of households in disadvantaged neighborhoods provided with improved access to basic services (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 11,393.00 11,000.00 28,000.00 Date 01-Jan-2016 14-May-2020 31-Dec-2020 31-Dec-2022 Comments IN01087796 ►Deployment of a system to manage citizen requests (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target The system has been The system is being deployed in all districts. No standard GRM More than 90% of Value deployed in all 17% of the complaints procedure requests are adressed arrondissements through the CiRM are finalzed. Date 01-Jan-2016 01-Dec-2020 31-Dec-2020 31-Dec-2021 Comments IN01087797 ►Households in disadvantaged neighborhoods provided with improved access to drinking water service (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target 1/28/2022 Page 8 of 11 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) Value 0.00 2,217.00 2,217.00 6,500.00 Date 01-Jan-2016 01-Dec-2020 01-Dec-2020 31-Dec-2022 This will be updated based on the upcoming verification mission that should be scheduled by December Comments 2021. Improving the business environment in the Municipality of Casablanca IN01087792 ►Simplification and digitalization of administrative transactions for the issuance of: (i) authorizat (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Dematerialized Dematerialized Dematerialized procedures for all procedures for all Platforms for the procedures for all business licenses have business licenses have dematerialization of business licenses have Value been effectively been effectively administrative procedures been effectively deployed deployed in the single deployed in the single are not deployed in the single windows of windows of all CC windows of all CC all CC arrondissements arrondissements arrondissements Date 02-Oct-2017 01-Dec-2020 01-Dec-2020 31-Dec-2019 Comments Disbursement Linked Indicators DLI_IND_TABLE ►DLI 1 Percentage Increase in Municipal Revenues excluding transfers from a baseline of 0% in CY 2015 (Outcome, 28.43, 100%) January 2021- Baseline Actual (Previous) Actual (Current) December 2022 Value 0.00 22.56 22.76 -- Date -- 31-Mar-2019 31-Mar-2019 -- Comments ►DLI 2 Modernization of the Borrower’s revenue management systems (Process, 36.44, 16%) January 2021- Baseline Actual (Previous) Actual (Current) December 2022 Operationalization of a Operationalization of a information system for information system for revenue administration, revenue administration, operationalization of a operationalization of a Update of the single Addressing single Addressing System, inventory of System, Operationalization of the taxpayers and tax The improved revenue Value Operationalization of the Local Joint Ownership bases relating to the systems are not operational Local Joint Ownership (Société de taxes on unbuilt (Société de Développement Local, land, beverage Développement Local, SDL) Casa Mawarid, licenses and City tax SDL) Casa Mawarid, Regular update of the Regular update of the action plan to improve the action plan to improve CC’s revenue, 1/28/2022 Page 9 of 11 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) the CC’s revenue, Update of the inventory of Update of the inventory taxpayers and tax bases of taxpayers and tax relating to the tax on bases relating to the tax unbuilt land on unbuilt land Date -- 31-Mar-2023 31-Mar-2023 -- Operationalization of a information system for revenue administration : expected by June 2022 Operationalization of a single Addressing System: expected by end of 2022 Operationalization of the Local Joint Ownership (Société de Développement Local, SDL) Casa Mawarid : expected by June 2022 Regular update of the action plan to improve the CC own source revenues: expected by February 2022 Comments Update of the inventory of taxpayers and tax bases relating to the tax on unbuilt land : expected by March 2023 ►DLI 3 Private capital mobilized for investments through new or additional value of PPP contracts (Outcome, 60.00, 0%) January 2021- Baseline Actual (Previous) Actual (Current) December 2022 Value 0.00 900.00 900.00 -- Date -- 01-Dec-2020 01-Dec-2020 -- Comments ►DLI 4 Households in disadvantaged neighborhoods provided with improved access to basic services (at least one of the following: water supply, sanitation, or electricity) (Outcome, 40.00, 41%) January 2021- Baseline Actual (Previous) Actual (Current) December 2022 Value 0.00 4,069.00 4,069.00 10,000.00 Date -- 01-Dec-2020 01-Dec-2020 -- See comment on PDO indicator 4 Comments ►DLI 5 Number of kilometers of comprehensive street upgrading (works to include at least three (3) of the following elements: (i) roadway, (ii) sidewalk or pedestrian path, (iii) road drainage systems, (iv) (Output, 19.50, 59%) January 2021- Baseline Actual (Previous) Actual (Current) December 2022 Value 0.00 68.77 68.77 -- Date -- 01-Dec-2020 01-Dec-2020 -- Additional works were completed in 2021, with now a total of 103 km upgraded. However the additional 35 Km finalized are still subject to verification and will be recorded under the results framework once the verification Comments mission by IGAT, expected during Q1 2022, is finalized. 1/28/2022 Page 10 of 11 The World Bank Implementation Status & Results Report Casablanca Municipal Support Program (P149995) ►DLI 6 Simplification and digitalization of administrative transactions for the issuance of: (i) authorizations related to urban planning, and (ii) business licenses (Outcome, 15.00, 0%) January 2021- Baseline Actual (Previous) Actual (Current) December 2022 Dematerialized Dematerialized Platforms for the procedures for all procedures for all dematerialization of business licenses have business licenses have Value -- administrative procedures been effectively deployed been effectively deployed are not deployed in the single windows of in the single windows of all all CC arrondissements CC arrondissements Date -- 01-Dec-2020 01-Dec-2020 -- Comments 1/28/2022 Page 11 of 11