UNITED NATIONS OFFICE FOR PROJECT SERVICES REPUBLIC OF YEMEN INTEGRATED URBAN SERVICES EMERGENCY PROJECT Additional Financing (P178270) Stakeholder Engagement Plan (SEP) Updated Prepared 30 April 2021 Updated 27 November 2021 Table of Content 1 Introduction/Project Description ................................................................ 1 1.1 Introduction ............................................................................................................... 1 1.2 Objective .................................................................................................................... 1 1.3 Context ....................................................................................................................... 1 1.4 Project Description ................................................................................................... 1 Component 1. Service restoration ..................................................................................2 Component 2. Implementation Support and Capacity Development .................................2 Component 3. Contingent Emergency Response.............................................................2 1.5 Implementation Arrangements ................................................................................ 2 2 Brief Summary of Previous Stakeholder Engagement Activities ................ 3 2.1 Stakeholder Engagement during YIUSEP I ........................................................... 3 2.2 Lessons Learned during YIUSEP 1 ......................................................................... 3 2.3 Citizen Engagement during YIUSEP I (subcomponent 2.2) ................................. 3 2.4 Stakeholder Engagement during Project Preparation .......................................... 4 2.4.1 Consultations regarding YIUSEP II ................................................................4 2.4.2 ESF Consultations ..........................................................................................5 2.4.3 Updated Consultations for IUSEP-AF .............................................................7 3 Stakeholder Identification and Analysis ............................................................. 10 3.1 Affected Parties ....................................................................................................... 10 3.2 Other Interested Parties ......................................................................................... 11 3.3 Disadvantaged and Vulnerable Individuals or Groups ....................................... 11 4 Stakeholder Engagement Program .............................................................. 12 4.1 Methodology ............................................................................................................ 12 4.2 Engagement Methods and Techniques ................................................................. 12 4.3 Proposed Strategy for Information Disclosure .................................................... 16 4.4 Stakeholder Consultation Plan .............................................................................. 17 4.5 Proposed strategy to incorporate the views of vulnerable groups...................... 21 5 Resources and Responsibilities for Implementing Stakeholder Engagement Activities 22 5.1 Resources ................................................................................................................. 22 5.2 Management functions and responsibilities ......................................................... 22 6 Grievance Mechanism 22 6.1 Procedures for Complaints .................................................................................... 23 6.1.1 Registering Complaints ................................................................................. 23 6.1.2 Tracking, Investigating and Resolving Complaints ........................................ 23 6.1.3 Gender Based Violence ................................................................................. 24 6.1.4 Activating the Grievance Mechanism ............................................................ 24 6.2 Grievance Mechanisms of the Implementing Partners ....................................... 24 6.2.1 RMF-IU and UW-PIU .................................................................................. 24 6.2.2 PWP GM ...................................................................................................... 24 7 Monitoring and Reporting ..................................................... 25 7.1 Involvement of Stakeholders in Monitoring Activities ........................................ 25 7.2 Reporting back to Stakeholders............................................................................. 25 Annex 1. Grievance Complaint, and Suggestion Form ...................................... 26 Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page i Annex 2. Updated Consultations .............................................................. 27 1. Schedule of the Consultation Workshop Meetings .............................................. 28 2. Program Implementation ....................................................................................... 29 2.1 Sana’a - June 9, 2021 .................................................................................................. 29 2.2 Sana’a - June 10, 2021 ................................................................................................ 29 2.3 Aden - June 15 & 16, 2021 ......................................................................................... 37 2.4 Abyan - June 17, 2021 ................................................................................................ 44 2.5 Lahj- June 18, 2021 .................................................................................................... 46 2.6 Al Dalea - June 23, 2021 ............................................................................................. 49 2.7Taiz City - June 24, 2021 ............................................................................................. 51 2.8 Taiz Alhouban - Aug 12, 2021 ................................................................................. 53 2.9 Ibb &Yaraim - Nov 9, 2021 ....................................................................................... 55 2.10 Mukalla, Saioun & Al-Sherir - Nov 10, 2021 ....................................................... 57 3. Main Consultation Outcomes ................................................................................ 60 4. Key Agreed Actions ................................................................................................ 61 Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page ii 1 Introduction/Project Description 1.1 Introduction 1. This Stakeholder Engagement Plan (SEP) was prepared by UNOPS for the Second Yemen Integrated Urban Services Emergency Project (YIUSEP II), the parent project, in accordance with the World Bank Environmental and Social Standard on Stakeholder Engagement and Information Disclosure (ESS10). This SEP has also been updated to include the additional financing YIUSEP-AF (P178270) of US$100 million to the parent project, whose number of target cities will increase from 11 to 15 within the same governorates targeted in YIUSEP II as the result of the additional financing. 2. UNOPS will update the SEP as necessary, in light of experiences during Project implementation. Any update will be submitted to the World Bank for prior review before becoming effective. 3. UNOPS has in parallel updated an Environmental and Social Management Framework (ESMF) to meet the requirements of ESS1, a Labor Management Procedures (LMP) to meet the requirements of ESS2, Security Management Plan (LMP and a GBV/SEA/SH Prevention and Response Action Plan to meet the requirements of ESS4, and a Resettlement Framework (RF) to meet the requirements of ESS5. 1.2 Objective 4. The updated SEP outlines the ways in which UNOPS and its three local Implementing Partners will communicate with stakeholders throughout the entire project cycle, including public information disclosure and consultation, as well as a mechanism by which affected persons and communities can raise concerns, provide feedback, or make complaints about activities related to the Project. 5. UNOPS and its Implementing Partners are committed to ensuring the meaningful, effective and informed engagement of stakeholders throughout the Project’s lifecycle. This will help ensure a smooth collaboration between project staff and targeted stakeholders, and minimize and mitigate environmental and social risks related to the Project activities. Key stakeholders must not only be informed, but also consulted and provided with the means to contribute to the Project’s sustainability. 1.3 Context 6. Projects in a conflict environment, such as Yemen, carry specific risks: elite capture and/or corruption can exacerbate existing tensions infrastructure being built that is not sustainable, or does not correspond to community and individual beneficiaries' (women and men’s) priorities and needs among others emergency processes inadvertently undermine local institutions. 7. A well-defined SEP can be an important means to address some of these risks. In addition, it helps build ownership of the project activities by all stakeholders including local councils, citizens of both sexes, and representatives of vulnerable groups by providing concrete methods for engagement and building on local methods of participation and awareness raising where they exist. 8. Lastly, in the context of a pandemic, broad, culturally appropriate, and adapted awareness raising activities are particularly important to properly sensitize the communities to the risks related to infectious diseases. 1.4 Project Description1 The overall objective of the Second Yemen Integrated Urban Services Emergency Project (YIUSEP II) with its additional financing (P178270) is to restore access to critical urban services of selected cities within the Republic of Yemen. The additional financing YIUSEP-AF (P178270) of US$100 million to 1 This Chapter is based on the Project description in the Project Appraisal Document (P175791) Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 1 the parent project, whose number of target cities will increase from 11 to 15 within the same governorates targeted in YIUSEP II as the result of the additional financing. The additional cities are Ibb, Yareem, Sayoun and Al Shahar Cities. The Project will finance the restoration of critical urban infrastructure damaged by the conflict and recent flooding (Component 1), whilst strengthening the capacity of local institutions to provide continuity and sustainability of urban service delivery especially in the following sectors: Tertiary Municipal Service and Solid Waste Management, Urban Water and Sanitation, Urban Roads Maintenance and Energy for Critical Services. 9. The project design is based on findings and lessons learned from relevant analytical studies and operational experience in fragile, conflict, and violent (FCV) environments. The Yemen Dynamics Needs Assessment (DNA) highlights the need for an integrated and multi-sectoral World Bank engagement in urban settings and coordinated infrastructure investments in the urban water, urban roads, municipal services, solid waste management and electricity sectors that promote cross-sectoral linkages and complementarities. 10. The Project has three components: Component 1. Service restoration 11. The component will include small-scale, neighborhood-level tertiary municipal goods and infrastructure that will improve access to municipal services. • Tertiary Municipal Services and Solid Waste Management o Flood management o Solid waste management o Rehabilitation of neighborhood sanitation infrastructure o Stone paving of neighborhood streets o Rehabilitation of local parks and green spaces • Urban Water and Sanitation • Urban Roads • Energy for Critical Services Component 2. Implementation Support and Capacity Development • Project Implementation and Management Support • Enhanced Capacity Building • Third Party Monitoring Component 3. Contingent Emergency Response 12. The Contingent Emergency Response Component (CERC) allows UNOPS to receive support by reallocating funds from other project components or serving as a conduit to process additional financing from other funding sources for eligible emergencies to mitigate, respond to and recover from the potential harmful consequences arising from the emergency. Disbursements under this subcomponent will be subject to the declaration of emergency by the RoY, the international community, or the UN. 1.5 Implementation Arrangements 13. As indicated in the Project Appraisal Document (PAD): “The proposed project is an emergency operation processed under OP 2.30 and OP 10.00 paragraph 12. It uses UNOPS as the recipient of IDA funds and alternative implementation agency on an exceptional basis under the Financial Management Framework Agreement (FMFA) between the World Bank and UN agencies. The project will be implemented by UNOPS through direct implementation as well as project cooperation agreements between UNOPS and local partners.â€? The local Implementing Partners are the Public Works Project (PWP), the Road Maintenance Fund Implementation Unit (RMF-IU), and the Urban Water Project Management Unit (UW- PMU). Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 2 2 Brief Summary of Previous Stakeholder Engagement Activities 2.1 Stakeholder Engagement during YIUSEP I 14. YIUSEP II is a continuation of YIUSEP I (P164190). A distinct project was prepared rather than an Additional Financing, because of the need to transition to the Environmental and Social Framework. The ESMF for YIUSEP addressed Stakeholder Engagement in Chapter 12. It summarized consultations held on the YIUSEP ESMF in late 2017 to early 2018, and defined consultation and disclosure requirements for subprojects that UNOPS implemented for the 154 subprojects implemented during YIUSEP I. The same subproject consultation and disclosure requirements have been included in the ESMF for YIUSEP II. 15. YIUSEP 1 carried out citizen engagements and public consultations throughout the second and third year of the project. The following are the key findings of these consultations: • Restoring critical services is an urgent priority need, especially in WASH, electricity, and transport. • Early engagement and communication with local authorities, service providers (i.e., LCs), and beneficiaries are key for successful implementation and delivery. • Integration of efforts and effective technical coordination among humanitarian/development partners and local stakeholders are essential for successful delivery. • Tangible and visible results are important. Excessive visibility and communication can undermine Project activities by creating expectations that cannot be met. Effective communication and visibility must reflect the actual needs expressed by target beneficiaries and local authorities and what the Project can realistically achieve • Beyond the public disclosure requirements, the Project GRM provided an effective means for stakeholders to voice not only their complaints but also their concerns or queries in a timely manner. • UNOPS’ eSourcing on the UN Global Market and the bilingual website with its interactive GIS platform also increased the Project’s transparency and accountability during tendering, implementation, and post-delivery. 2.2 Lessons Learned during YIUSEP 1 UNOPS has identified three key lessons from YIUSEP1: • Kickoff meetings with contractors must be better structured and organized to cover all relevant aspects of subprojects, such as risk assessment, health and safety, the objective of the Project Grievance Mechanism (GM), the role of third part monitors (TPM), protection against sexual exploitation and abuse (PSEA), gender considerations, procurement and logistics, and implementation plans. • GM contact details must be shared with relevant stakeholders (i.e., workers and beneficiaries) during TPM filed visits, UNOPS staff inspection visits, Gender Based Violence (GBV), PSEA, and health and safety training for contractors and workers, and throughout the stakeholder engagement process • GM contact details must be included in all printed public material: leaflets, brochures, and fact sheets. 2.3 Citizen Engagement during YIUSEP I (subcomponent 2.2) 16. Citizen Engagement was a key part of YIUSEP I. It included: • a context-sensitive public communication plan that was devised and rolled out with the start of subproject implementation and throughout Project duration. • citizen engagement in the identification, prioritization, and monitoring of investment projects, including consultations with local councils/communities and key stakeholders at grass root levels Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 3 • the establishment of beneficiary committees with equal male and female representation, including stakeholders and local communities 17. In addition to working with the local Implementing Partners, UNOPS engaged with local authorities, local institutions, and individual communities throughout YIUSEP implementation in order to facilitate community ownership and sustainability of project interventions. By associating local councils and government officials, the project helped develop local capacity for participatory planning. 18. Oxfam was commissioned by the World Bank to carry out citizen engagement in Sana’a and Aden as a separate contract. UNOPS commissioned a company in 2018 to carry out citizen engagement in Saadah and Mukalla cities, and to develop a communication plan for each city. The consultations sought to minimize the potential for conflict between the communities where subprojects were being implemented and those where they were not. The project communicated to the communities and local authorities of targeted cities the reason why certain investments were a high priority, the sustainability of each option, and the scope of the participation and subsequent feedback. The consultations also avoided pulling into the planning process citizens who were not likely to receive a service through the Project, so as not to raise unrealistic expectations. Consultations confirmed that the activities supported by the Project were prioritized by stakeholders. 19. UNOPS hired a consulting firm in 2019 to carry out citizen engagement in four additional cities (Amran, Dhamar, Taiz, and Zinjibar). The firm completed an inception report and work plan that was approved, but was not able to carry out the public consultations because the IRG in Aden and de-facto government in Sana’a did not provide the relevant security permissions. As a consequence, UNOPS had to terminate its contract with the firm. 2.4 Stakeholder Engagement during Project Preparation 2.4.1 Consultations regarding YIUSEP II 20. Despite the emergency situation and the current COVID-19 pandemic, UNOPS consulted with public authorities and the Implementing Partners (PWP, RMF-IU, and Urban PMU) between September 2020 and March 2021 as per the table below. The consultations were carried during field missions and official meetings, virtual meetings, and through phone calls. 21. The consultations sought to ensure that YIUSEP II responds to the “urgentâ€? priority needs identified during the implementation of YIUSEP I. They focused on the following issues: • Supporting the national responses to the COVID-19 pandemic and to flood damages • Restoring public services and access to markets with a focus on water supply and sanitation services • Improving the institutional capacities of local implementing partners and local institutions • Creating jobs and economic activities for people who lost their livelihoods and businesses as a result of the ongoing conflict, COVID-19, and flash floods Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 4 Table 1. Consultations with public authorities, local authorities, implementing partners, and other stakeholders Category Organization Date Central Authority Prime Minister 14 January 2021 Central Authority Ministry of Planning and International Cooperation 13 January 2021 Central Authority Ministry of Water and Environment 12 January 2021 Central Authority Ministry of Health 18 November 2020 Central Authority Ministry of Public Works 16 February 2021 Central Authority Ministry of Transport 13 January 2021 Implementing Partner Public Works Project (PWP) 16 August 2020 and Periodic meetings Implementing Partner Road Maintenance Fund (RMF) 17 August 2020 and periodic meetings Implementing Partner Urban Water – PMU (UW-PMU) 17 November 2020 and periodic meetings Local Authority Local Authority in Aden 17 November 2020 Local Authority Local Authority in Sana’a 2 September 2021 Local Authority Local Authority in Lahj 18 November 2020 Local Authority Local Authority in Abyan 18 November 2020 Local Authority Local Authority in Dhamar 17 August 2020 Local Authority Local Authority in Amran 9 September 2020 Local Authority Local Authority in Sa’adah 7 September 2020 Local Authority Local Authority in Hodeida 15 September 2020 Local Authority Local Authority in Al- Dhalie 15 January 2021 Local Authority Local Authority in Taiz 26 August 2020 Local Authority Local Authority in Mukalla 20 December 2020 Local Authority Water and Sanitation Local Corporations June-July 2020 Local Authority Local Cleaning Funds June-July 2020 National Institution Water and Environment Center of Sana’a University 7 July 2020 National Institution Science and Technology Centre of Aden University 8 July 2020 United Nations WHO Periodic Health Cluster meetings United Nations UNICEF 2 September 2021 and WASH Cluster meetings Development Partner Saudi Reconstruction and Development of Yemen 19 November 2020 Development Partner GIZ 27 July 2020, 16 March 2021 INGO Care 18 August 2020 2.4.2 ESF Consultations 22. UNOPS consulted with its Implementing Partners (IPs) and selected Yemeni civil society organizations to discuss and seek their inputs and feedback on the YIUSEP II environmental and social risk management instruments. Public Works Project (PWP) 23. Consultations in person and by phone took place with PWP’s General Manager, Mr. Abdu Saeed, and Programme Specialist, Ms. Ibtihal Foud on 18 and 25 April 2021. They both indicated that PWP has already started the preparation of the environmental and social risk management instruments based on the new ESF, as per their current engagement with UNDP as a local implementing partner in the newly WB Social Protection funded project. 24. PWP reaffirmed its understanding of the ESF objectives and their plans to have adequate resources to implement them (for example by recruiting a full-time Gender Officer). However, PWP also expressed concerns regarding the complexity of these instruments, particularly the requirements for GBV/PSEA awareness raising stipulated in the SEA/SH Prevention and Response Action Plan, the Security management Plan (SMP), and the Labor Management Procedures (LMP). Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 5 25. PWP agreed with the GBV approach as stated in the project GBV plan and with the planned capacity support stated in the project ESCP and SEP to train PWP personnel, consultants, and contractors at the start and throughout YIUSEP II. Urban Water PMU (UW-PMU) 26. On 18 and 26 April 2021, UNOPS consulted by phone with Ms. Arwa Houmadi, the General Manager of UW-PMU, on the ESF requirement. Similar to PWP, she informed UNOPS that the unit has been working with UNICEF in the development and preparation of environmental and social risk management instruments, as part of their current engagement as a local implementing partner in the WB COVID-19 Response funded project (additional financing). They also shared concerns about shared about the “long listâ€? of requirements and the “need to build UW-PMU’s capacityâ€? to comply with these requirements. 27. As stated in the ESCP and SEP of YIUSEP II, UNOPS indicated to UW PMU that a series of capacity support activities in form of trainings and joint consultations will take place at the start and throughout YIUSEP II implementation, to ensure that UW PMU staff and consultants have the capacity to comply with the ESF requirements. Road Maintenance Fund – Implementation Unit (RMF-IU) 28. On 17 and 26 April 2021, UNOPS consulted by phone with Mr. Mueen Almas, Chairman of RMF, on the draft environmental and social risk management instruments of YIUSEP II. He conveyed his concerns regarding the complexity of the ESF requirements, and the need for RMF-IU to have adequate human resources to be able to comply with these requirements. He further elaborated that the road sub- component represents 15% of the YIUSEP II investment plan and any institutional support from YIUSEP II may not be sufficient to ensure the needed resources. Yemeni Civil Society Organizations 29. Consultations were carried out by phone on 28 and 29 April 2021 with selected Yemeni Civil Society Organizations, as per the following table. Table 2. List of CSOs consulted during the preparation of the Project (YISEP-II) Organization Participant Title 1 For All Foundation Ms. Sabah Badri Executive manager 2 National Foundation for Development and Ms. Fatmeh Sharfaldain Protection and Gender Program Humanitarian Response Officer 3 Young Leaders Development Foundation Ms. Nawal Dubais Programme Manager 4 Resonate Yemen Ms. Yassmin Hassan Research Officer 5 Percent Corp. for Polling & Transparency Mr. Ali Abdullah M&E Officer Promotion 6 Yemen Organization for Combating Human Mr. Mohammed Alrassas MEAL Officer Trafficking (YORDH) 7 Yemen Family Care Association Ms. Huda Taher Protection Specialist 8 Jusoor Foundation for Development Mr. Mohammed Al Ban Executive Manager Solutions 9 Renaissance Development Organization Mr. Mohammed Al Sayid Executive Manager 10 Mayar Foundation for Development Mr. Ayman Al Ahdal Board Chairman 30. These CSOs have strong presence in most of urban cities in Yemen and have recognized partnerships with international NGOs such as the King Salman Center, the UAE Red Crescent, and UN agencies such as UNDP, IOM, UNFPA, OCHA, and UN Women. Due to the current COVID-19 situation and the poor internet connections in Yemen, the consultations were carried out by phone. The main outcomes of those consultations were: Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 6 • The CSOs have a good understanding and experience in adopting and implementing safeguard plans and engagements. • Ms. Sabah Badri (For All Foundation) stated that the CSOs’ capacity to comply and deliver environmental and social requirements, including consultation, is subject to donors’ (or main partners’) enforced policies and guidelines, and on the extent of capacity support provided by donors. • Most CSOs are excited about the SEP for YIUSEP II because “it is far-reachingâ€? as indicated by Mr. Ali Abdullah (Percent Corp). However, they hope that UNOPS can implement it as planned because the increasingly challenging situation in Yemen (i.e., ground fighting, limited access, and the pandemic) could hinder its smooth implementation. • The for All Foundation shared their experience in carrying out citizen engagements, most particularly the fact that the ongoing challenges have caused substantial delays in completing assignments. • Ms. Sabah Badri (For All Foundation), Ms. Yassmin Hassan (Resonate Yemen), and Mr. Ayman Al Ahdal (Mayar Foundation for Development) recommended that UNOPS organize SEP consultations based on YIUSEP II target sectors and CSO specialization, to ensure relevant productive discussion and feedback during SEP consultations. UNOPS has taken this recommendation into consideration. • All CSOs expressed their “huge interestâ€? to participate in capacity training and stakeholder consultations that mutually benefit them and local communities under YIUSEP II. UNOPS indicated that it would notify these CSO (and others) regarding any upcoming ESF training opportunities, as well as stakeholder consultations in the different target cities. 2.4.3 Updated Consultations for IUSEP-AF 31. 12 public consultation workshops with stakeholders were held in different governorates ( Sana’a, Aden, Ibb, And Mukalla) covering all targeted cities under YIUSEP II including the newly added cities (Ibb, Yarim, Sayoun, and Al Shahir) as the result of the additional financing to the parent project between 9 June and 11 November 2021 to ensure effective stakeholder participation relevant to targeted urban cities (See Annex 2). 32. Various stakeholder representatives were invited and 974 participants; of whom 339 females (38%), attended the consultation workshops; including: • The MoWE Minister, Vice Minister, and Deputy Ministers; • The MoHP Minister and Deputy Ministers; • Water and Sanitation Local Corporations (WSLCs) representatives; • Public Project Works -PMU and its local branches teams. • Road Maintenance Fund -PIU, and its local branches teams • The Urban Water PMU and its local teams; • The MoPIC Deputy Minister and General Directors of local offices; • The SCMCHA General Secretary, Deputies, and General Directors of local offices; • The MoE Vice Minister and Deputy Ministers • The MoLA Deputy Minister; • Governors and their Deputies; • Local council members and local district General Directors; • Representatives of local authority, civil society, and women associations; and • Local IDPs and beneficiaries. 33. All consultation workshops were designed and held to encourage stakeholder feedback and to support active and inclusive engagement with project-affected parties in a documented way free of external interferences in which: • Arabic language was used with more emphasis on verbal and visual methods. • Large public and easily accessible venues were used with a gender-sensitive setting with sufficient security requirements. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 7 • Transportation allowances were provided to participants from remote locations. • Participants were maintained a proper social distance and given masks and hand sanitizers as COVID-19 preventive measures. • A number of UNOPS qualified female and male staff were presenting and facilitating the consultation. • Project information was distributed to all participants in a form of hardcopies (Booklets) of the PAD, ESMF, RF, SEP, LMP, and GBV Prevention and Response Plan • Leaflets containing the Project GM information were also distributed to all participants. • Evaluation surveys were used during the sessions to get participants’ feedback, suggestions and remarks as well, with attendees' contact details, organization and title. 34. UNOPS was keen to ensure interactive participation during the consultation sessions; therefore, participants were given enough time to raise their concerns. Below is a brief summary of some main points highlighted. UNOPS has also consulted its local implementing partners; namely, the Public Works Project (PWP), Road Maintenance Fund –IU (RMF-IU), and the Urban Water and Sanitation Project Management Unit (UW PMU) on the proposed investment plan for YIUSEP II AF and the need to amend the UNOPS Partnership Cooperation Agreements (PCAs). Number of Date Session City Venue Attendees Wednesday - June 09, 2021 Session 1 Sana’a Bustan Hotel - Sana’a 220 Thursday - June 10, 2021 Session 2 Sana’a Bustan Hotel - Sana’a Tuesday - June 15, 2021 Session 1 Aden Coral Hotel - Aden 199 Wednesday - June 16, 2021 Session 2 Aden Coral Hotel - Aden Thursday - June 17, 2021 Session 1 Abyan Coral Hotel - Aden 89 Monday - June 21, 2021 Session 1 Lahj Coral Hotel - Aden 74 Wednesday - June 23, 2021 Session 1 Al Dale Coral Hotel - Aden 62 Thursday - June 24, 2021 Session 1 Taiz City Coral Hotel - Aden 52 Thursday - August 12, 2021 Session 1 Taiz Alhawban Grand Ibb Hotel - Ibb 70 Thursday - August 12, 2021 Session 1 Taiz Alhawban Grand Ibb Hotel - Ibb 68 Grand Address Hotel, Tuesday - November 9, 2021 Session 1 Ibb & Yarim 67 Sana'a Mukalla ,Sayounn , Al- Wednesday - November 10, 2021 Session 1 Ramada Hotel - Mukalla 73 Shahir Total 974 35. Main Consultation Outcomes: • The YIUSEP II AF (P178270) proposed funding and interventions for WASH and roads were not sufficient to meet the local increasing priority needs (i.e. the WASH infrastructure of Sana’a Old City and road conditions in Yarim). • Project-affected parties needed additional gender-sensitive engagements and consultations to enhance their awareness of the project's institutional arrangements, needs selection and prioritization and the importance of the project GM and its confidentiality. • Stakeholders appreciated the prior disclosure and dissemination of relevant project information and requested more consultations that support active and inclusive engagement with project- affected parties. UNOPS implementing partners (PWP, RMF-IU and UW-PMU) reaffirmed their understanding of the ESF objectives and their plans to have adequate resources to implement them (for example by recruiting a full-time Gender Officer). However, they also expressed concerns regarding: the complexity of these instruments, particularly the requirements for GBV/PSEA awareness raising stipulated in the SEA/SH Prevention and Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 8 Response Action Plan, the Security management Plan (SMP), and the Labor Management Procedures (LMP). The “long listâ€? of requirements and the “need to build implementing partners’ capacityâ€? to comply with these requirements. • The main outcomes of the CSOs’ consultations were: o The CSOs have a good understanding and experience in adopting and implementing safeguard plans and engagements. o The CSOs’ capacity to comply and deliver environmental and social requireme nts, including consultation, is subject to donors’ (or main partners’) enforced policies and guidelines, and on the extent of capacity support provided by donors. o They hoped that UNOPS could implement the project SEP as planned because the increasingly challenging situation in Yemen (i.e., ground fighting, limited access, and the pandemic) could hinder its smooth implementation. o They recommended that UNOPS organize SEP consultations based on the WASH sector and CSO specialization, to ensure relevant productive discussion and feedback during SEP consultations. UNOPS has taken this recommendation into consideration. o All CSOs expressed their “huge interestâ€? to participate in capacity training and stakeholder consultations that mutually benefit them and local communities under YIUSEP II-AF. UNOPS indicated that it would notify these CSO (and others) regarding any upcoming ESF training opportunities, as well as stakeholder consultations in the different target areas. • Feedback forms were distributed to 903 participants to capture the views and suggestions from persons who may have refrained from expressing their views or concerns in public. • The main outcomes suggested that they were generally in favor of the project with: o 97.5% of the participants were satisfied with the participatory approach in the project and, o 2.5% of the participants were not satisfied and recommended the inclusion of per diems to enhance stakeholder participation and it was agreed to pay different transportation rates according to the distance where participants are coming from. 36. Key Agreed Actions: • UNOPS to update the investment plan according to the received feedback and to finalize the project procurement plan. For instance, the investment plans for Aden and Ibb governorates were updated to include the rehabilitation of the Municipal Market center in Aden and the rehabilitation of Ibb wastewater treatment planet. • UNOPS would ensure the distribution and the availability of the Project information Booklet for YIUSEP II-AF (the hard copy of the PAD and ESMF) at the local offices of implementing partners, local authorities, MoPIC and SCHMCHA in targeted cities. • UNOPS would carry out additional follow-up consultations with the project-affected parties including local CSOs to address received local feedback and comments. Additional consultations would be planned to take place during the preparation of subprojects specific ESMPs and through upcoming consultation workshops. • UNOPS and its implanting partners would keep stakeholders informed as the project develops, including reporting on project environmental and social performance, and implementation of the stakeholder engagement plan and grievance mechanism through information disclosure through the UNOPS web site and public meetings. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 9 3 Stakeholder Identification and Analysis 37. Project stakeholders include individuals, groups, communities, or other entities that are either affected or likely to be affected by the Project (Project-affected parties), as well as individuals, groups, communities, or other entities that may have an interest in the Project (other interested parties). Table 3. List of the main institutional stakeholders Category Organization Description Central Authority Ministry of Water and Environment (MoWE) and Line Ministry with local presence its local offices Central Authority Ministry of Planning and International Line Ministry with local presence Cooperation (MoPIC) and its local offices Central Authority Road Maintenance Fund and its local offices Independent national program Central Authority Public Works Project (PWP) Independent national program Central Authority Urban Water-Project Management Unit (UW- Independent national program PMU) Central Authority Ministry of Public Works and Highways Line Ministry with local presence (MoPWH) and its local offices Central Authority Ministry of Health and Population (MoHP) and Line Ministry with local presence its local offices Central Authority Ministry of Education (MoE) and its local offices Line Ministry with local presence Local Authority Local Water and Sanitation Corporations (LCs) Independent local service provider Local Authority Local Cleaning Funds Independent local service provider Local Authority Governor’s Office Independent local authority that is elected locally Local Authority Municipal Councils Within the local authority that is elected at the municipality level United Nations Yemen WASH Cluster UN Coordination Group United Nations Yemen Health Cluster UN Coordination Group United Nations Yemen Education Cluster UN Coordination Group United Nations Yemen Office for the Coordination of UN Office Yemen Office for the Humanitarian Affairs (OCHA) Coordination of Humanitarian Affairs 3.1 Affected Parties 38. Affected parties are the persons, groups and other entities within target cities that are or could be directly influenced by Project activities or have been identified as most susceptible to change associated with the Project, and who must be closely engaged in identifying risks and their significance, as well as in decision-making on mitigation and management measures. YIUSEP II-AF affected parties include: • Local Water and Sanitation Corporations • Local Cleaning Funds • Communities in the vicinity of planned Project activities • The local service subscribers (i.e., water and sanitation, and/or end-users) • Residents, business entities, and individual entrepreneurs in the area of the project that can benefit from the employment, training and business opportunities stemming from the Project; • Business owners and providers of services, goods and materials within the project area that will be involved in the project’s wider supply chain or may be considered for the role of project’s suppliers in the future; Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 10 3.2 Other Interested Parties 39. Other interested parties are individuals, groups, or entities that may not experience direct impacts from the Project but who consider or perceive their interests as being affected by the Project, and thus may affect the Project’s implementation. They include: • Government of Yemen – government officials, permitting and regulatory agencies at the national and local levels, including Ministry of Water and Environment (MoWE) and its local offices and environmental protection authorities, Ministry of Planning and International Cooperation (MoPIC), Ministry of Public Works and Highways (MoPWH), the Ministry of Water and Environment (MoWE). • The Public Works Project, the Road Maintenance Fund, and the Urban Water Project Management Unit. • Local Authorities and Municipal Councils, in the cities where the Project will intervene • Community-based groups and non-governmental organizations (NGOs) that represent local residents and other local interest groups, and act on their behalf • UN WASH, and the COVID-19 Task Force • Other humanitarian and development agencies and partners that are engaged in WASH and Health interventions in the target cities. • Mass media and associated interest groups, including local, regional and national printed and broadcasting media, digital/web-based entities, and their associations. 3.3 Disadvantaged and Vulnerable Individuals or Groups 40. Vulnerable groups are persons who may be disproportionately impacted or further disadvantaged by Project activities, and thus may require special engagement efforts to ensure their equal representation in the consultation and decision-making process associated with Project activities. Vulnerability may stem from a person’s origin, gender, age, health condition, economic deficiency and financial insecurity, disadvantaged status in the community (e.g., marginalized groups and Internally Displaced Persons (IDPs), or dependence on other individuals. UNOPS and its Implementing Partners will engage with vulnerable groups and individuals through a gender-sensitive citizen engagement to ensure that their understanding of and input into the overall process are commensurate to those of the other stakeholders. The vulnerable groups for YIUSEP II include: • Elderly people and veterans of war • Persons with disabilities • The poor • Women-headed households or single mothers with underage children • The unemployed • IDPs and marginalized groups • Potential encroachers or waste pickers close to landfill sites 41. Marginalized groups in Yemen are typically first or second-generation Yemeni individuals who were born in Yemen, but with illegal immigrant parents, or refugees who came to Yemen from countries around the Horn of Africa (i.e., Somalia, Eritrea, Ethiopia) and are being marginalized and socially excluded, mainly due to their African race, heritage, and lack of Yemeni citizenship and Yemeni origins. They usually live in socially excluded poor communities deprived from equal rights and living conditions. 42. UNOPS and its Implementing Partners will seek the views of vulnerable and disadvantaged groups during consultations and take these views into account during Project implementation. Information sharing techniques will be tailored according to the nature and common types of vulnerabilities, for example visuals and sign language interpreters will be used for people with hearing disabilities and illiterate persons; and venues will be chosen to be easily accessible to people with physical disabilities. Measures will also include specific sessions for women. WB GPN on non-discrimination based on race will be used in this regard. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 11 4 Stakeholder Engagement Program 4.1 Methodology 43. In accordance with best practice, UNOPS and its Implementing Partners will apply the following principles to their stakeholder engagement activities: • Openness. UNOPS and its Implementing Partners will carry out public consultation throughout Project preparation and implementation Project life cycle, in an open manner, free of external manipulation, interference, coercion or intimidation. Venues will be easily reachable, and not require long commutes, entrance fees, or preliminary access authorization. • Culturally appropriateness. The format, timing and venue will respect local customs and norms. • Informed participation and feedback: UNOPS and its Implementing Partners will provide and widely distribute information to all stakeholders in an appropriate format, and provide opportunities to stakeholders provide feedback, and will analyze and address stakeholder comments and concerns. • Inclusivity. Consultations will engage all segments of the local society, including disabled persons, the elderly, minorities, and other vulnerable individuals. If necessary, UNOPS and its Implementing Partners will provide logistical assistance to enable participants with limited physical abilities and those with insufficient financial or limited transportation means to attend public meetings organized by the Project. • Gender sensitivity. As necessary, UNOPS and its Implementing Partners will organize separate meetings and focus group discussions for women and use women facilitators. 4.2 Engagement Methods and Techniques 44. The following table summarizes the engagement methods and tools that UNOPS may apply. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 12 Table 4. Methods and Tools for Stakeholder Engagement Method/Tool Description and Use Contents Target Groups Information Provision Distribution of printed public materials: Used to convey information on the Project and Printed materials present illustrative and Households and vulnerable groups in the leaflets, brochures, fact sheets, as part of regular updates on its progress to local, and written information on Project activities, selected target cities. consultation meetings, public hearings, national stakeholders. facilities, technologies and design solutions, as NGOs and Civil Society discussions and meetings with stakeholders, as well as impact mitigation measures. well as household visits in remote areas. Presented contents are concise and adapted to a Placement at the offices of local layperson reader. Graphics and pictorials are administrations and NGOs, libraries and other widely used to describe technical aspects. public venues. Distribution of printed public materials: A newsletter or an update circular sent out to Important highlights of Project achievements, Households and residents in the selected target newsletters/ updates through post, emailing, Project stakeholders on a regular basis to announcements of planned activities, changes, cities. electronic subscription, delivery in person. maintain awareness of the Project development. and overall progress. NGOs and civil society Public venues in the selected target cities – local administrations, libraries Printed advertisements in the media Inserts, announcements, press releases, short Notification of forthcoming public events or Residents and other interested parties (i.e., articles or feature stories in the printed media – commencement of specific Project activities. business owners and suppliers) in the five newspapers and magazines General description of the Project and its target cities benefits to the community. Visual presentations during consultation Visually convey Project information to affected Description of the Project and related All stakeholders meeting communities and other interested audiences. solutions/impact management measures. Updates on Project development. Information Feedback Information repositories accompanied by a Placement of Project-related information and Project Website with its various Project-related Directly affected communities in the subproject feedback mechanism printed materials in dedicated/designated materials sites Materials can be made available in publicly locations that also provide visitors and readers ESMF documentation accessible places such as local administrations, with an opportunity to leave their comments in a feedback register. Project GIS online platform local Implementing Partners, and project website for the duration of a disclosure period Citizen engagement and TPM or permanently. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 13 Method/Tool Description and Use Contents Target Groups Dedicated telephone line (hotline), email and Providing the public with channels to obtain Any issues that are of interest or concern to the Local communities within the subproject sites. SMS messaging. information, make enquiries, or provide local communities and other stakeholders. Any other stakeholders and interested parties. Project designated staff will answer and feedback, through a designated and manned respond to the calls, emails and messages. telephone line, as well email and SMS messaging. Initially, telephone numbers of Project’s specialized staff can be shared with the public, particularly staff involved in stakeholder engagement, public relations and environmental protection. Internet/Digital Media Launch of Project website to promote various Various Project-related documents and Affected communities, Project stakeholders Not all stakeholders have access to the internet, information and updates on the overall Project, materials such as the PAD and ESMF, news and other interested parties that have access to especially in remote areas impact and progress, procurement and tender and announcements as well as the project GIS the internet resources. announcements, as well as on Project’s platform engagement activities with the public. Web-site will include a GM form that allows viewers to leave comments or ask questions about the Project, and a GIS mapping platform that allows viewers to locate project activities and obtain updated information (i.e., progress status and photos, outputs, budget, duration, contractor; name). Surveys, Interviews and Questionnaires The Project’s citizen engagement and TPM in Description of the proposed Project and related Directly affected households in subproject (Citizen Engagement and TPM) the target cities will include the use of surveys, solutions/impact management measures. sites. Questionnaires can be distributed during interviews and questionnaires to obtain Questions targeting stakeholder perception of NGOs and civil society household visits. stakeholder views. the Project, associated impacts and benefits, Other communities within subproject sites concerns and suggestions. Grievance Mechanism Feedback & Suggestion As part of the Project GM, a suggestion box Any questions, queries or concerns, especially Directly affected households in subproject Box at appropriate locations in safe public will be established at each project site and at for stakeholders that may have a difficulty sites. places UNOPS Offices to encourage residents in the expressing their views and issues during public Other communities within target cities affected communities to leave written feedback consultations. and comments about the Project. Contents of the suggestion box will be checked regularly by designated Project GM, to ensure timely collection of inputs and of response/action, as necessary. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 14 Method/Tool Description and Use Contents Target Groups Consultation & Participation Public consultations (citizen engagement) Project representatives, the affected public, Detailed information on the activities, Directly affected communities in the five target Targeted invitations are sent out to authorities, regulatory bodies and other including a presentation and an interactive cities. stakeholders. stakeholders will conduct gender-sensitive Questions & Answers session with the Other communities within the five target cities consultations on planned Project activities. audience. NGOs and civil society Residents in subproject sites Household visits (citizen engagement and Household-level visits can be conducted to Description of the Project and related Directly affected persons in subproject sites TPM) solicit feedback from community members and solutions/impact management measures. vulnerable persons who may be unable to Any questions, queries or concerns, especially attend the formal public consultations. for stakeholders that may have a difficulty expressing their views and issues during formal community-wide consultations. Focus Group Discussions and Round Table Used to facilitate discussion on Project Project activities and plans, design solutions Directly affected households in the subproject Workshops (citizen engagement) activities that merit collective examination with and impact mitigation/management measures sites, youth, elderly, women, and other various groups of stakeholders. that require detailed discussion with affected vulnerable groups. stakeholders. NGOs and civil society Information centers and field offices Project’s designated venue for depositing Project-related materials. Directly affected communities in the five target Project-related information that also offers Any issues that are of interest or concern to the cities and any other stakeholders and interested open hours to the community and other local communities and other stakeholders. parties. members of the public, with Project staff available to respond to queries or provide clarifications. Site Tours Visits to Project Site and facilities organized Demonstration of specific examples of Local communities within target cities Security and safety restrictions might apply for local communities, authorities and the Project’s design solutions and approaches to Media groups. media to demonstrate Project solutions. managing impacts. NGOs and other initiative groups. Visitors are accompanied by the Project’s staff and specialists to cover various aspects and to address questions arising from the public during the tour. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 15 4.3 Proposed Strategy for Information Disclosure 45. UNOPS and its Implementing Partners will disclose Project information to the targeted stakeholder audiences. Key dates for information disclosure are at the start of the project, at mid-term as well as at the end of the lifespan of the project. UNOPS will translate this updated SEP, as well as the updated Project Environmental and Social Management Framework (ESMF), the updated Resettlement Framework, the updated Labor Management Procedures (LMP), the updated Gender based violence (GBV) Prevention and Response Action Plan into Arabic, and make hard copies in English and Arabic publicly available at its Project Office in Sana’a, as well as the UNOPS Project website, and through the websites of the Implementing Partners (PWP, RMF-IU and UW-PMU). These documents will remain in the public domain throughout Project preparation and implementation. 46. The updated SEP will be updated as necessary during Project implementation to include any new stakeholders that might be identified, and to revise methods of engagement to maintain their effectiveness and relevance to the Project. 47. UNOPS and its Implementing Partners will disclose information using a combination of different channels, as found suitable for each specific subproject. These can include face-to-face meetings where applicable, accompanied by information shared vie radio, television, newspapers, posters, brochures and leaflets as well as via websites and social media. Table 5. Proposed Strategy for Information Disclosure Stakeholders Information to be Disclosed Methods Prior to Project Appraisal Government authorities • Project Summary • Dissemination of the E&S instruments (paper and agencies • ESMF, SEP, LMP or electronic) • Security Management Plan, • Access to UNOPS web site • GBV Prevention and Response • In person or virtual meetings Action Plan • Capacity building activities Non-governmental and • Project Summary • Dissemination of hard copies at designated community-based • ESMF, SEP, LMP locations organizations • GBV Prevention and response • Access to UNOPS web site Action Plan • In person or virtual meetings General Public • Project Summary • Access to UNOPS web site • ESMF, SEP, LMP • Press releases in the local media • GBV Prevention and response • Information leaflets and brochures Action Plan • Notification through local radio or TV News • Mosques Project direct workers • Worker Grievance Procedure • Paper or electronic dissemination • GBV Prevention and response • In person or virtual meetings Action Plan Prior and during Subproject implementation Local authorities and • Project Operations Manual • Paper or electronic dissemination community leaders • Subproject proposal • In person or virtual meetings • Information required for the purposes • UNOPS web site of regulation and permitting. • ESHS requirements • ESMPs and any Resettlement Action Plans • SEP, including the Project Grievance Mechanism Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 16 Stakeholders Information to be Disclosed Methods Targeted beneficiaries • Subproject proposal • Dissemination of hard copies at designated and Project Affected • Subproject ESMP public locations. Persons • Resettlement Plan (if required) • In person consultation meetings. • LMP, SEP and GBV Prevention and • Separate focus groups with vulnerable groups, Response Action Plan as appropriate. • Regular updates on Project • UNOPS web site development. • Press releases in the local media. • Information leaflets and brochures. Contractors and their • Tender/procurement announcements • UNOPS web site workers • Subproject ESMPs • In person or virtual meetings • ESHS requirements • In-person or virtual training • Code of Conduct • Signature of the Code of Conduct • Worker Grievance Mechanism Related businesses and • Stakeholder Engagement Plan; • Electronic publications and press releases on enterprises • Public Grievance Procedure; the Project web-site. • Updates on Project development and • Information leaflets and brochures. tender/procurement announcements. • Procurement notifications. During Project Implementation Government Authorities • Regular updates on Project • In person or virtual meetings and Agencies development • Correspondence and emails • UNOPS web site Project Direct Workers • Project updates • Emails to Project workers • Regular in person or virtual meetings • Posts on information boards. • Reports, leaflets. Non-governmental and • Project updates • Project status reports community-based • In person or virtual meetings organizations 48. UNOPS and its Implementing Partners will also explore targeted disclosure methods, as described in following section on consultations, to inform vulnerable groups such as: • Young people and children (Less than 15 years) because of their potential indifference towards public services restoration. • Disabled people facing local social and economic constraints such as lack of motivation, over- protection, and lack of personal disability equipment and/or mobility aids equipment. • Illegal immigrants and IDPs who reside in camps far away from target areas. 4.4 Stakeholder Consultation Plan 49. UNOPS and its Implementing Partners will ensure that consultations are meaningful. Meaningful consultations are a two-way process that: • Begins early in the project planning process to gather initial views on the project proposal and inform project design; • Encourages stakeholder feedback, particularly as a way of informing project design and engagement by stakeholders in the identification and mitigation of environmental and social risks and impacts; • Continues on an ongoing basis, as risks and impacts arise; • Is based on the prior disclosure and dissemination of relevant, transparent, objective, meaningful and easily accessible information in a timeframe that enables meaningful consultations with stakeholders in a culturally appropriate format, in relevant local language(s) and is understandable to stakeholders; Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 17 • Considers and responds to feedback; • Supports active and inclusive engagement with project-affected parties; • Is free of external manipulation, interference, coercion, discrimination, and intimidation • Is documented and disclosed. 50. UNOPS and its Implementing Partners will also: • Provide advance public notification of meetings through publicly accessible locations and channels. Proof of notification should be kept. • As necessary, directly invite relevant stakeholders (e.g., representatives of authorities, leaders of local communities) • Draft an agenda for all meetings to provide a clear and itemized outline of the meeting’s structure, sequence, chairpersons, the range of issues that will be discussed, and the format of the discussion • Provide information in a format that is readily understandable to an audience of laypersons, and free of excessive technical jargon. Preference will be given to verbal and visual methods of communication (including presentations, pictorials, illustrations, graphics and animation) accompanied by hand-out materials imparting the relevant information in understandable terms. Where technical specifics of the project’s particular activities or solutions are required to be delivered in greater detail, UNOPS and its Implementing Partners will ensure that the description of technical issues is adapted to their level of understanding. • Ensure that presentations can be seen and heard by all participants. This might include the provision of a microphone, proper illumination, the use of a projector, and places allocated for wheelchair users. 51. UNOPS and its Implementing Partners will implement precautionary measures to minimize the risk of COVID-19 transmission when conducting consultation activities (such as public meetings and home visits), based on UN and WHO Guidance, as well as locally defined measures2. UNOPS will ensure to take precautionary measures during consultations including social distancing, distribute face masks, and provide soaps hand sanitizers. 52. UNOPS and its Implementing Partners will document all meetings to capture all comments received from the stakeholders, including by: • Taking down the names and affiliations of all participants. Wherever possible, attendees’ signatures will be obtained as a proof of their participation. Details of the attendees who were not initially on the list (e.g., those participating in place of somebody else, or general public) should be included in addition to those who have registered for the meeting in advance. • Assigning a person to take written minutes of the meeting • Recording the meeting • Taking pictures • Video recording the meeting where and when feasible 53. UNOPS will distribute feedback forms to participants, to capture the views and suggestions from persons who may have refrained from expressing their views or concerns in public. The feedback forms may include the following points: • Participant’s name and affiliation (optional) • How did they learn about the Project and the consultation meeting? • Are they generally in favor of the Project? • What are their main concerns or expectations/hopes associated with the Project or the particular activity discussed at the meeting? • Do they think the Project will bring some advantages to their community as a whole? 2 UNOPS will also take into account the World Bank Technical Note: Public Consultations and Stakeholder Engagement in WB-supported operations when there are constraints on conducting public meetings Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 18 • Is there anything in the Project and its design solutions that they would like to change or improve? • Do they think that the consultation meeting was useful in understanding the specific activities of the Project, as well as associated impacts and mitigation measures? What aspects of the meeting they particularly appreciated or would recommend for improvement? 54. Participants that might not be able to fill the evaluation form due to literacy constraints or concerns about its confidentiality, will be given the option of expressing their feedback verbally to a Project staff who will take notes. 55. The following table details the planned stakeholder consultation activities. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 19 Table 6. Stakeholder Consultation Methods Topic of Consultation Method used Timetable, Location and Dates Target Stakeholders Responsibilities Project Effectiveness Project Scope and rationale Official meetings In target cities, prior to Project • Governorates UNOPS Project Manager and local effectiveness • Local authorities heads of Implementing Partners (PWP, RMF-IU, and UW-PMU). Environmental and Social Risk • In person and virtual meetings, In target cities, prior to Project • Local authorities UNOPS ESSO and Gender Management and focus groups effectiveness (as soon as possible) • Local Implementing Partners Mainstreaming Officer, and • Separate meetings for women • NGOs and CSOs Implementing Partner ESSOs and vulnerable • Community representatives Project launch Official meetings In target cities, within one month • Governorates UNOPS Project Manager with after Project effectiveness • Local authorities support of UNOPS ESSO and • Local offices of implanting Gender Mainstreaming Officer, and partners Implementing Partner ESSOs • NGOs, CSOs and UN agencies Disclosure of Project Documents to be made publicly In target cities, within one month of • Governorates UNOPS ESSO and Gender Environmental and Social available and announced through Project effectiveness • Local authorities Mainstreaming Officer, and Instruments (ESMF, Resettlement the UNOPS web site • Local offices of implanting Implementing Partner ESSOs Framework, SEP, LMP, and GBV • Public meetings partners Prevention and Response Plan) • NGOs, CSOs and UN agencies • Community Representatives Subproject Implementation Subproject Selection and Rationale Subproject proposal to be publicly In target districts, prior to the start • Local Authorities UNOPS or concerned announced Through the web sites of activities • Subproject affected persons and Implementing Partner of UNOPS and the concerned communities Implementing Partner • NGOs and CSOs • Targeted meetings • Outreach as required Employment opportunities In person public meetings In target district prior to the start of Potential workers Subproject engineer, with the activities support of UNOPS ESSO and Health and Safety Officer, or concerned Implementing Partner ESSO and Health and Safety Officer • Worker Grievance Mechanism In person meetings with contracted In target, following contractor • Contracted Workers UNOPS or concerned • Code of Conduct Implementing Partner ESSO and Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 20 Topic of Consultation Method used Timetable, Location and Dates Target Stakeholders Responsibilities • ESHS requirements workers selection, but prior to start of works • Contractors Health and Safety Office, in collaboration with subproject engineer and procurement officer Grievance Mechanism In person public meetings and focus In affected neighborhoods before • Subproject affected persons or UNOPS ESSO and Gender groups the beginning of works communities Mainstreaming Officer, or • Community Representatives Implementing Partner ESSO • NGOs and CSOs Vulnerability Focused target groups In affected neighborhoods, prior to Vulnerable groups such as: UNOPS ESSO and Gender subproject activities, and • Elderly people Mainstreaming Officer, or throughout subproject • Veterans of war Implementing Partner ESSO implementation • Persons with disabilities • The poor • Women-headed households • Single mothers with underage children • The unemployed • IDPs and marginalized groups Economic Displacement In person meetings, ensuring that Throughout the resettlement and People that might be temporarily UNOPS ESSO and Gender all economically displaced persons livelihood restoration process, economically displaced Potential Mainstreaming Officer, or are consulted starting before the start of works encroachers or waste pickers close Implementing Partner ESSO to landfill sites Project Status Public meetings At least quarterly throughout • Local Authorities UNOPS ESSO and Gender Radio, TV announcements subproject implementation, until • Subproject affected persons and Mainstreaming Officer, or the completion of all subproject communities Implementing Partner ESSO related activities • NGOs and CSOs 4.5 Proposed strategy to incorporate the views of vulnerable groups 56. UNOPS and its Implementing Partners will carry out targeted stakeholder engagement with vulnerable groups to understand their concerns and needs in terms of receiving information, accessing urban services, and other challenges they might face at home, at workplaces or in their communities. Special attention will be paid to engage with women as intermediaries. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 21 5 Resources and Responsibilities for Implementing Stakeholder Engagement Activities 5.1 Resources 57. UNOPS’ ESSO and the ESSOs in the Implementing Partners will ensure the implementation of the stakeholder engagement activities. The stakeholder engagement budget will be part of the Project Management Component and will be finalized once the overall Project budget has been agreed with the World Bank. Additional personnel may be recruited as needed to by UNOPS and its implementing partners to effectively manage the additional financing to the parent project because of the increase in the numbers of subprojects in each target city under YIUSEP II-AF • UNOPS is fully covering, as part of the fee that it will charge the Bank, the cost of the ESSO and of the Gender Mainstreaming Officers, as well as any associated operational costs. • The Implementing Partners are covering the cost of their respective ESSOs and Health and Safety Officers as part of their respective Project Cooperative Agreement (PCA) with UNOPS. These ESSOs might not work full time on YIUSEP II activities, as each Implementing Partners in involved in several projects. • The cost of due diligence for specific subprojects (preparation of the screening form, stakeholder engagement and consultations including for people outside specific subprojects, GM, preparation of ESMPs, and monitoring) are included in the costs/budget for each subproject. These costs are thus scalable to the level and scope of the potential risks and impacts and might include the costs of consultants recruited by UNOPS or an Implementing Partner to assist on specific tasks. 5.2 Management functions and responsibilities 58. UNOPS and its Implementing Partners will be responsible for carrying out stakeholder engagement activities. The stakeholder engagement activities will be documented through UNOPS’ reporting and documentation as part of the project progress reporting requirements. 6 Grievance Mechanism 59. UNOPS has established and managed a Grievance Mechanism (GM) to enable beneficiaries to communicate their concerns regarding the Project, building on existing Grievance Mechanisms put in place for the Yemen Integrated Urban Services Emergency Project (YIUSEP) and the Yemen Emergency Electricity Access Project (YEEAP). 60. The GM details the procedures that communities and individuals, who believe they are adversely affected by the Project or a specific subproject or who have general inquiries, can use to submit their complaints, as well as the procedures used by UNOPS and its Implementing Partners to systematically register, track, investigate and promptly resolve complaints and respond to inquiries. The Project’s GM will be used for both environmental and social issues (ESMF) and resettlement issues (RF).3 61. The UNOPS Program Manager based in the Sana’a Office has the overall responsibility to address Project activity-related complaints and inquiries from Project affected communities or individuals regarding any environmental or social impacts due to subproject activities. The UNOPS ESSO in the Sana’a Office will serve as UNOPS’ GM focal point, and handle Project activity-related complaints with the assistance of the UNOPS’ City Engineers in the target cities. Each of the three Implementing 3 The Project’s Resettlement Framework indicates that “throughout the resettlement process, the ESSOs would consult and sensitize PAPs and any relevant stakeholder to the types of compensation, valuation principles, and the Grievance Mechanism.â€? Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 22 Partners ESSO will serve as their GM focal point. UNOPS will coordinate with the Implementing Partners and will set a unified timeframe for reporting grievances. 6.1 Procedures for Complaints 6.1.1 Registering Complaints 62. UNOPS is providing multiple access points to the GM focal point for beneficiaries to voice their concerns. These access points will be advertised at subproject level, and include: complaint box at Project activity sites, at UNOPS’ offices in Sana’a, Aden and Mukalla, and by mail, telephone, email, and UNOPS ’website: Address Haddah Street, former European Union Office Building, Sana’a Hotline 8000-190 Email gm-yemen@unops.org Website www.unops.org 63. Grievances can be brought up by affected people in case of: (i) non-fulfillment of contracts or agreements; (ii) compensation entitlements; (iii) types and levels of compensation; (iv) disputes related to destruction of assets or livelihoods; (v) disturbances caused by construction activities, such as noise, vibration, dust or smell. Anonymous complaints will be admissible. 64. The Implementing Partners and Project contractors will also keep a log of issues brought directly to their attention verbally or in writing by Project affected communities or individuals and relay these concerns in writing to UNOPS on a next day basis. UNOPS will determine if these concerns rise to the level of a complaint. 65. UNOPS will register the complaint in a dedicated log, including a copy of the complaint and supporting documents. A draft template for registering grievances is found in Annex 1. 66. UNOPS will record and document complaints received in the subproject file and the subproject progress reports, including the number and type of complaints and the results of their resolution. 6.1.2 Tracking, Investigating and Resolving Complaints 67. The GM log maintained by UNOPS will track the date the complaint was received, date responded to, the type of response, and if the complaint was resolved to the satisfaction of the plaintiff. 68. The ESSO will coordinate with the Implementing Partner ESSOs, local field staff and local government officials to ensure prompt follow up action in response to each complaint. More specifically, they will for named complaints: inform the plaintiff if the complaint is accepted or rejected within one week of receiving the complaint; any technical input from Project engineers; if necessary, the response will require input from Project engineers if the complaint is accepted, send the plaintiff an officially stamped review card indicating: o plaintiff name or legal representative o plaintiff address o complaint title o review date o list of annexes submitted with the complaint work with engineers, Implementing Partners, and contractors to resolve the complaint within 28 days of its submission. 69. When a complaint requires an urgent response, as in the case of an emergency, UNOPS will address as quickly as logistically possible. 70. UNOPS will include the log of complaints to the World Bank as part of UNOPS quarterly reporting to the World Bank. 71. All complaints during YIUSEP 1 were resolved. UNOPS procedure for unresolved complaints Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 23 during YIUSEP II with the additional financing will be to escalate their resolution to the corporate level, while also keeping the World Bank informed. 6.1.3 Gender Based Violence 72. The GM will address gender-based violence (GBV), sexual exploitation and abuse (SEA), and sexual harassment (SH) in a manner that avoids stigmatization, rejection, and reprisals against survivors. The GM will assist SEA/SH survivors by referring them to GBV service providers for support immediately after receiving a complaint directly from a survivor. The information in the GM relative to GBV/SEA/SH will be confidential, especially when related to the identity of the complainant. 73. UNOPS will also make the GM gender sensitive by recruiting female staff to: • inform women about the project and its possible benefits to women, in a culturally sensitive manner • inform women of the Project’s GM and its procedures • receive any project-related complaints from women 6.1.4 Activating the Grievance Mechanism 74. UNOPS has and will continue to conduct a kickoff workshop involving the Implementing Partners and beneficiary representatives to inform them on GM procedures. 6.2 Grievance Mechanisms of the Implementing Partners 6.2.1 RMF-IU and UW-PIU RMF-IU and UW-PIU will use the UNOPS GM for YIUSEP II, until they establish their own Grievance Mechanisms. 6.2.2 PWP GM 75. In the context of the Labor-Intensive Public Works Project Additional Financing (LIPWP-AF; P148366), PWP established the following GM (Section 3.3 of the ESMF): Grievance mechanisms provide a formal avenue for affected groups or stakeholders to engage with the project implementers or owners on issues of concern or unaddressed impacts. Grievances are any complaints or suggestions about the way a project is being implemented. They may take the form of specific complaints, concerns, and suggestions about routine project activities. Identifying and responding to grievances supports the development of positive relationships between projects and beneficiaries and the potentially affected groups/communities, and other stakeholders. Grievances can be an indication of growing stakeholder concerns (real and perceived) and can escalate if not identified and resolved. The management of grievances is therefore a vital component of stakeholder management and an important aspect of risk management for a project. Projects may have a range of potential adverse impacts to people and the environment in general, identifying grievances and ensuring timely resolution is therefore very necessary. As such the ESMF has developed a grievance management process to serve as a guide during project implementation. • Stage 1. If any persons have any complaints, concerns or suggestions with the sub-project design and implementation, he or she can lodge an oral or written grievance through mail, email, or phone text message to the following agencies: a) the local council at district level; b) The Regional office of LIPWP-AF. In case an oral complaint is made, it will be written on paper by the receiving unit. The above issue will be resolved within 15 days. • Stage 2. If the persons are not satisfied with the decision of the local council or the Regional LIPWP-AF office, he or she can bring the complaint to the attention to the Governor office within one month from the date of the receipt of the decision. The issue shall be resolved within 15 days. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 24 • Stage 3. If the person is not satisfied with the decision of the Governor Office, he or she can bring the complaint to the attention of the LIPWP-AF central Office within one month from the date of the receipt of the decision. • Stage 4. Once the LIPWP-AF central Office receives the complaints. It needs to be resolved within one months in coordination with regional PWP office and local government. 76. In the context of YIUSEP, PWP strengthened its GM to meet the requirements of YIUSEP’s GM. The same will be done in the context of YIUSEP II with the additional financing, where PWP will adjust their GM to meet all the requirements of the UNOPS GM. 7 Monitoring and Reporting 7.1 Involvement of Stakeholders in Monitoring Activities 77. As part of its Citizen Engagement, UNOPS will involve stakeholders in monitoring activities by actively engaging key project stakeholders in reflecting and assessing the progress of their project, and achieving the expected results. For this purpose, UNOPS will follow the core principles of Participatory Monitoring and Evaluation: • Local people are active participants — not just sources of information. • Stakeholders evaluate, outsiders facilitate. • Focus on building stakeholder capacity for analysis and problem-solving. • Process builds commitment to implementing any recommended corrective actions. 7.2 Reporting back to Stakeholders 78. UNOPS and its implanting partners will keep stakeholders informed as the project develops, including reporting on project environmental and social performance, and implementation of the stakeholder engagement plan and grievance mechanism. 79. The SEP will be periodically revised and updated as necessary in the course of project implementation, in order to ensure that the information presented herein is consistent and is the most recent, and that the identified methods of engagement remain appropriate and effective in relation to the project context and specific phases of the development. Any major changes to the project related activities and to its schedule will be duly reflected in the updated SEP. 80. The ESSO will prepare monthly summaries reports on public grievances, enquiries and related incidents(each incident should be notified 24 h to the Bank after its occurrence) together with the status of implementation of associated corrective/preventative actions, and transmit these summary reports to UNOPS’ Project Manager. The monthly summaries will provide a mechanism for assessing both the number and the nature of complaints and requests for information, along with the Project’s ability to address those in a timely and effective manner. 81. UNOPS will publish a produce standalone annual report on project’s interaction with the stakeholders during the year. 82. The ESSO will also monitor the following Key Performance Indicators (KPIs) on a regular basis, including the following parameters: • number of public hearings, consultation meetings and other public discussions/forums conducted within the year • frequency of public engagement activities • number of public grievances received within a reporting period the year, including the number of those resolved within the prescribed timeline • number of press materials published/broadcasted in the local, regional, and national media] • should continue to be reported to UNOPS until it determines the issue is resolved satisfactorily. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 25 Annex 1. Grievance Complaint, and Suggestion Form ‫نموذج أللية التظلمات والشكاوى‬ ‫استمارة توثيق ومتابعة شكاوى المستÙ?يدين من المشروع الطارئ للخدمات الحضرية المتكاملة‬ "Documenting and Monitoring Complaints Form of Beneficiaries of Yemen Integrated Urban Services Emergency Project" :‫االسم الثالثي للمستÙ?يد‬ Beneficiary Name Tel No. for ‫رقم الهاتÙ? للمتابعة‬ :‫رقم البطاقة الشخصية‬ follow up ID No. :‫العنوان الدائم‬ Permanent Address )‫وحدة‬/‫اسم النشاط المنÙ?Ø° (مركز‬ Name of activity under implementation :‫المحاÙ?ظة‬ :‫المديرية‬ :‫القرية‬ :‫مكان تنÙ?يذ النشاط‬ Governorate District Village Place of activity under implementation ‫أخرى‬ ‫مالية‬ ‫Ù?نية‬ ‫إدارية‬ ‫نوع الشكوى‬ Other Financial Technical Administrative Complaint Type :‫موضوع الشكوى‬ Complaint Subject :‫الوضع الحالي‬ Current Situation :‫أسباب المشكلة‬ Reason of the problem :‫توقيع صاحب الشكوى‬ :‫التاريخ‬ Complainant Signature Date UNOPS/Sana’a – Tel: 01 504914/915 - SMS:739888388 Email: GRM.yemen@unops.org ..:‫ الجهة التي يجب أن يقدم لها الشكوى‬- ........................................................................................ The entity which the complaint should be forwarded to: .......................................................................................................:‫ الرأي Ù?ÙŠ جدية الشكوى‬- Opinion on the seriousness of the complaint .........................................................................................................: ‫ الجهة المحول لها الشكوى‬- The complaint transferred to ...........................................................................................:‫ المدة الزمنية الالزمة للبت Ù?ÙŠ الشك وى‬- Time required for response ..................................................................................:‫مدى رضى المستÙ?يد عن االستجابة لحل شكواه‬- Satisfaction of beneficiary in responding to his/her complaint : ‫اإلجراءات المتخذة‬ Action taken :‫التاريخ‬ :‫ما ترتب عليها من نتائج‬ Date The results of the action taken ................................................ :‫اسم مستلم الشكوى ووظيÙ?ته‬ Name of person received the complaint and his/her position Signature /‫توقيع الموظÙ? المختص‬ .................................. : Date ‫التاريخ‬ Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 26 Annex 2. Updated Consultations Public consultation workshops with stakeholders were held in different governorates (Sana’a, Aden, Ibb , And Mukalla ) covering all targeted cities under YIUSEP II including the newly added cities (Ibb, Yarim, Sayoun, and Al Shahar) as the result of the additional financing to the parent project between 9 June and 11 November 2021 to ensure effective stakeholder participation relevant to targeted urban cities . Various stakeholder representatives were invited and 974 participants; of whom 339 females (38%), attended the consultation workshops; including: - The MoWE Minister, Vice Minister, and Deputy Ministers; - The MoHP Minister and Deputy Ministers; - Water and Sanitation Local Corporations (WSLCs) representatives; - Public Project Works -PMU and its local branches teams. - Road Maintenance Fund -PIU, and its local branches teams - The Urban Water PMU and its local teams; - The MoPIC Deputy Minister and General Directors of local offices; - The SCMCHA General Secretary, Deputies, and General Directors of local offices; - The MoE Vice Minister and Deputy Ministers - The MoLA Deputy Minister; - Governors and their Deputies; - Local council members and local district General Directors; - Representatives of local authority, civil society, and women associations; and - Local IDPs and beneficiaries. Based on prior official permissions obtained from SMCHA in the North and MoPIC in the South and advance meeting invitations, all consultation workshops were convened as planned in accordance with the following meeting agenda: - Opening remarks and general introduction to the YIUSEP, II - Introduction to the project Stakeholder Engagement Plan (SEP) - Introduction to UNOPS procurement process and eSourcing - Q&A session - Coffee break - Introduction to the Project Environmental and Social Commitment Plan (ESCP) & the Environmental and Social Standards (ESS) - Introduction to the Project Resettlement Framework (RF)/ Environmental and Social Management Framework (ESMF)/ Labor Management Procedures (LMP) - Q&A session - Lunch break - Introduction to the Project SEA/SH Prevention and Response Action Plan / Grievance Mechanism (GM) - Q&A session - The Project investment selection criteria and tentative investment plan / Q&A session - Closing remarks All consultation workshops were designed and held to encourage stakeholder feedback and to support active and inclusive engagement with project-affected parties in a documented way free of external interferences in which: - Arabic language was used with more emphasis on verbal and visual methods. - Large public and easily accessible venues were used with a gender-sensitive setting with sufficient security requirements. - Transportation allowances were provided to participants from remote locations. - Participants were maintained a proper social distance and given masks and hand sanitizers as Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 27 COVID-19 preventive measures. - A number of UNOPS qualified female and male staff were presenting and facilitating the consultation. - Project information was distributed to all participants in a form of hardcopies (Booklets) of the PAD, ESMF, RF, SEP, LMP, and GBV Prevention and Response Plan - Leaflets containing the Project GM information were also distributed to all participants. - Evaluation surveys were used during the sessions to get participants’ feedback, suggestions and remarks as well, with attendees' contact details, organization and title. UNOPS was keen to ensure interactive participation during the consultation sessions; therefore, participants were given enough time to raise their concerns. Below is a brief summary of some main points highlighted. UNOPS has also consulted its local implementing partners; namely, the Public Works Project (PWP), Road Maintenance Fund –IU (RMF-IU), and the Urban Water and Sanitation Project Management Unit (UW PMU) on the proposed investment plan for YIUSEP II AF and the need to amend the UNOPS Partnership Cooperation Agreements (PCAs). 1. Schedule of the Consultation Workshop Meetings Number of Date Session City Venue Attendees Wednesday - June 09, 2021 Session 1 Sana’a Bustan Hotel - Sana’a 220 Thursday - June 10, 2021 Session 2 Sana’a Bustan Hotel - Sana’a Tuesday - June 15, 2021 Session 1 Aden Coral Hotel - Aden 199 Wednesday - June 16, 2021 Session 2 Aden Coral Hotel - Aden Thursday - June 17, 2021 Session 1 Abyan Coral Hotel - Aden 89 Monday - June 21, 2021 Session 1 Lahj Coral Hotel - Aden 74 Wednesday - June 23, 2021 Session 1 Al Dale Coral Hotel - Aden 62 Thursday - June 24, 2021 Session 1 Taiz City Coral Hotel - Aden 52 Thursday - August 12, 2021 Session 1 Taiz Alhawban Grand Ibb Hotel - Ibb 70 Thursday - August 12, 2021 Session 1 Taiz Alhawban Grand Ibb Hotel - Ibb 68 Tuesday - November 9, 2021 Session 1 Ibb & Yariem Grand Addres Hotel, Sana'a 67 Wednesday - November 10, Mukalla,Sauon , Session 1 Ramada Hotel - MUkalla 73 2021 Al-Shahir Total 974 Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 28 2. Program Implementation 2.1 Sana’a - June 9, 2021 List of UNOPS Team - Sana’a Meetings SN Name Organization Title Fayyaz Ahmad Faiz 1 UNOPS Head of office-Programme Manager Rasul 2 Khaldoun Mohammed UNOPS Programme Advisor 3 Abdulwahab Salah UNOPS WASH Coordinator 4 Abeer Al-Mas UNOPS Gender Equality Officer 5 Nuha Mohammed UNOPS Communication Officer 6 Abeer Ahmed UNOPS Partnership analyst 7 Rami Yassin UNOPS Logistics Officer Municipality and Solid Waste Management 8 Mohammed Al-Eryani UNOPS Specialist 9 Marwan Al-Mekhlafi UNOPS Renewable Energy Specialist 10 Mahmoud Shidiwah UNOPS Environmental and Social Safeguard Officer 11 Zubida Al-Zubaidi UNOPS Environmental and Social Safeguard Officer 12 Khalid Basalama UNOPS City Engineer 13 Ebtehal Daifalla UNOPS Procurement Associate 14 Mohammed Al-Halali UNOPS Procurement Officer - An immediate intervention is required for WASH transfer lines in the Hamra Alib area. - Khamar Hospital is in need of support, namely rehabilitation of hospital WASH services in general and intensive care units (ICUs) & surgery / operating rooms in particular. Furthermore, there is a need for provision of beds in ICUs and finding an alternative for hospital power generation, i.e. connecting to the electricity network rather than using generators. - Dialysis centers are in urgent need of energy and WASH support, especially with the shortage of diesel. - It was mentioned that community awareness about environment protection and any implemented project is crucial. - The workshop for equipment maintenance is 65% out of service and is in need of support. - It was repeatedly requested to allocate a contingency percentage (for instance 12%) of any project budget for other services related to the project being implemented, as to ensure project effectiveness and sustainability. - It was asked why not involve local councils at governorate levels. For instance, though the publication of Damage Needs Assessment (DNA), local councils have not received the update for two years. Accordingly, it was requested to involve the local councils and authorities in the Damage Needs Assessment and the digital mapping - Capacity building for PMUs’ staff should be conducted along with project implementation. - There was a request for the provision of solar systems for cold chain storage of vaccines. 2.2 Sana’a - June 10, 2021 - WASH infrastructure of Sana’a Old City is old and needs immediate intervention. - There was a request for expansion of WASH Services in Al Saila area. - Local authorities are important partners; do NGOs/Civil Societies have the chance to be partners and implement projects? - “For All Girls Associationâ€? has some projects to be implemented in WASH. How can it cooperate with UNOPs for project execution (cooperation mechanism)? Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 29 - Is this consultation meeting aiming to ensure cooperation between NGOs/Civil Societies and UNOPS or just between partners and UNOPS and involving NGOs for awareness about projects and feedback? - Is there a sustainability plan for projects being implemented? - Is there a confidentiality and protection policy for callers when reaching UNOPS GRM? - Do NGOs, local authorities, and Civil Societies have the eligibility to apply for tenders? - Do UNOPS oblige contractor's personnel to sign code of conducts? - If a misconduct was done by the contractor or one of his personnel, what are the actions to be taken? - There are different vulnerable groups who do not have access to their service rights and are not able to pass their complaints. What is UNOPS’ role to address this issue? - There was a request to provide capacity building on GBV. - Does UNOPS consider the needs for Special Needs Category in sub-projects implementation? - How does UNOPS involve local communities and beneficiaries in project outcomes? - How to determine the needs and assess them? Are there selection criteria? Participants List Name Title Organization Secretary General of the Abdul Mohsen Al-Tawoos SCMCHA Council Dr. Taha Almtwakel Minister of Health Ministry of Health Minister of Water and Eng. Abdul Raqeeb Al-Shurmani Ministry of Water and Environment Environment Qasim Qasim Hamran Vice Minister of Education Ministry of Education Deputy Minister of Water Hunine Aldraip Ministry of Water and Environment and Environment Deputy Minister of the Ministry of Planning and Eng. Abdullah Hassan Al-Shater Ministry of Planning Development Abdullah Ali Al Nuaimi Deputy Minister Ministry of Education Hammoud Ubbad Governor Sana'a Capital City Dr. Faisal Saghir Jamaan Governor Amran Mohammed Al-Bakhiti Governor Dhamar Musa Al Mansouri Engineer Sana'a Capital City Rashid Aziz Al-Hasani Engineer Sana'a Capital City Riad Lotfi Sana'a Capital City Mahdi Bahri saba agency Ali Ahmed Abul-Regal Sana'a Capital City Mohammed Al Hindi Sana'a Capital City Walid Al Hashemi Ministry of Education Director General of Mortada Hassan Al-Murtada Ministry of Health International Cooperation Yahya Ahmed Journalist Alsaeedah TV agency Khaled Al-Ashwal Journalist Journalist Moein Attan Journalist Journalist Zaid Ali Abu Talib Ministry of Water General Manager of Urban Cities Eng. Ramzy Ahmed Al-Muhajry unit general manager RMFIU Ebtihal Fouad Abdo investment planning public works project Arwa Ahmed Mohsen Program ADO Entesar Al-Kadi chairwoman All Girls Foundation Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 30 Hoda Taher Protection Specialist YFCA Fatima Al Saadi PC SFGD Dr. Dawlah Riseq Executive Manager GHFD Amani Muhammad Ali Al-Ansi Program GHFD Jamelah Jamel Alsalwi Managing Director Chambers of Foundation Sam Organization for Rights and Nabila Lutf Al Nour Executive Director Development Women's Sector Akram Charitable Development Iman Salah Al-Raaini Responsible Foundation His mother is King Hassan Ali Al- Rafaa Foundation for Community and Executive Director Abyad Human Development Ahmed Naseer's life MEAI MANAGER NFDHR Randa Muhammed Al Sufi Data entry Hala Organization Reem Hammoud Yahya Ahmed Coordinator Seoul Development Organization Salwa Abdo Saleh Al-Aqili WASH coordinator Rafa Foundation Social Administration Hanan Abdullah Qassem Al-Arif Yemeni Association for the Blind Manager Dr. Balqis Zabara college professor Sanaa University Fatima Abdul Rahman Sharaf Al- Protection Manager NFDHR Din Abdul Wahed Ahmed Ghaleb Al- WASH ADXISO PU-AMI Sharabi Secretary-General of the Muhammad Ali Al-Hadrami Shoub distract local console Secretary-General of the Farid Ali Fakhreddine Azal distract local console Ali Driver Blind Association Ali Mohafzy public relations Sharaf Abdullah Al-Areeqi Director general neighbourhoods Director General of Murtaza Hassan Al-Murtaza Ministry of Health and Population International Cooperation General Manager of the Ali Muhammad Abdullah Al-Awaj limb treatment center Center Bashir Abdul Jalil Othman operation manager humanitarian response team Ahmed Abdo Said WASH Manager LMMPO Ayman Abdulaziz Al-Mansoub Officer Limb centre Abdulwahab Majid Services Committee Eng. Abdul Rahman Muhammad public works project Thabet Majed Al-Selwi Officer Chambers of Commerce Abdul Salam Al-Suraihi International organizations SCMCHA Ali Ahmed Nasser Handal local council member Civil society Mohamed Ahmed Saleh Al-Fahd organizations SCMCHA Taha Mohamed El Selighi organisation Civil society Dr. Muhammad Saeed Saleh Project Management Deem Development Organization School feeding and humanitarian Ahlam Ahmed El Maghribi' Projects relief project Ali Mohammed Al-Essa Programs Relief and Development RPP Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 31 Eng. Ibrahim Al-Haimi National Coordinator WASH Muhammad Ali al-Maqtari Project Manager Jamal Ahmed Abbas Software Assistant TYF Director of the Office of the Yahya Yahya Ahmed Al-Alqil School of Biology in the Neighbourhood affairs Directorate Director of Old Sanaa Neighbourhood Well-established Yahya Ahmed Affairs Head of Planning and Mutahar Zaid Mutahar General Secretariat of SCMCHA Programs Department National Center for Public Health Saeed Muhammad Hadid Deputy General Manager Laboratories Arwa Ahmed Mohsen ADO Osama Shaye Program Manager AGF Badi' Ahmed Abdulghani Program Manager GWC Muhammad Ali Al-Haifi neighborhood affairs Amanah Al Asimah Abdullah Hizam Al-Akmi CEO World life Dr. Suad Abdo Al-Fahad chief executive officer Heaven Foundation for Development Dr. Rania Abdo Program Manager Heaven Foundation for Development The magic of baskets Program Coordinator Yemeni Development Network soliloquy altruism Program Coordinator Abs organization Hind Nasser Al-Ghasimi Deputy General Manager Remno Foundation for Development Fatima Muhammad Muhammad Project Program Manager Mercy Foundation al-Kibsi Asia Al-Mushrifi The head of the institution Sustainable Development Dr. Ghufran Al-Hamdani Public relations Public relations Leadership of the Hope Merfat Ghallab Al-Jarash Training department manager Foundation Inspiration for Social Peace Hoda Aoun Foundation Chair Foundation Abdullah Hassan Abdullah General Director Hospital Health Center Mohamed Abdullah Salah Executive Director UFDHR Ahmed Hussein Qassem Saleh Revolution Directorate Neighbourhood affairs manager Director of Neighbourhood Abdullah Ali Mohammed Al-Ansi affairs in the capital general manager of beautiful turkish SCMCHA organizations general administration Eng. Tariq Ahmed Al-Fawli Sana'a Capital City manager Mohamed Ahmed Ibrahim Enterprise manager local enterprise Mohamed Ahmed Saleh Al-Fahd Nabil Muhammad Ibrahim Director general Local Corporation for Roads Ammar Muhammad Al-Eryani Project Manager water projects General Manager of the Eng. Abdullah Ahmed Atta International Project local enterprise Implementation Unit Muhammad Husayn Salih al- Undersecretary for Humanitarian General Secretariat branch Baydani Affairs, Saada, Al-Amanah Branch Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 32 Eng. Radwan Abdel Hamid Al- rainwater harvesting Sana'a Capital City Omari manager Hussein Saleh Branch manager Sad’;ah Director General of Mutair Abed Rabbo Mutair Minister of Education Statistics and Planning Head of resource Ahmed Mehdi Saleh Environmental Awareness Center department Ali ibrahim Sana'a Capital City Director General of Energy Eng. Rawh Wael The Ministry of Planning and Industry Hamid Abdullah Director general SCMCHA Fadl Saleh Al Roti Director general Cleaning Fund Sana'a Faisal Ali Hossam Director general Cleaning Fund Dhamar Eng. Tawfiq Naji Al-Haroush National Coordinator Ministry of Water and Environment Fawaz Ahmed The head of the institution President of the public institution Eng. Samir Al Madhaji Dhamar Planning LLC Sinan Al-Marini Photographer Newtimes journalist Taha Mohammed General Director Dhamar Water Corporation Muhammad Ali Ahmad Al-Halfi Director of Administration maintenance unit Ahmed Amin Al-Masawi Muhammad Ali Al-Razza' Planning department Mutaher zayed Mutahaer SCMCHA manager Eng. Abeer Ismail Rawiya Contracts Officer UWS-PMU Eng. General Dhouran Mohamed Ghaleb Mahdi Dhamar Governorate District Mohammed Mohammed Al Imran Al-Jouf Branch public works supervisor Hammadi Khaled Mohammed Al-Muhanni Planning General Manager Sana'a Capital City Bashir Al-Arasy Public relations Dhamar Governorate Office M. Awareness and Sharaf Ali Al-Hamdi Cleaning Fund Environment Center General Manager of Asim Yahya Al-Jalal Sana'a Capital City Gardens General Manager of Rizk Ahmed Al-Hajj Sana'a Capital City Gardens Radi Ali Muhammad Al-Safani Garden Account Manager Sana'a Capital City Muhammad Qasim Al-Saadi WASLC manager WASLC Sada'ah Muhammad Ahmad Aabadani Director general Cleaning Fund Ali Muhammad Ali Deputy General Manager Cleaning Fund Riyadh Abdullah Al-Eryani reference Alsahat chanel TV Nabil Abdullah Muhammad fund head RMF-IO Ramzy Ahmed Al-Muhajry unit general manager RMF-IO Fahad Al-Haysami Purchases Manager RMF-IO Hassan Ahmed Abdel-Rajman Al- Water department SCMCHA Sada'ah Ezzi manager Munir Abdul Malik Al-Maroni the local Council Dhamar Abdul Salam Al-Suraihi international organizations SCMCHASANA'A Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 33 Khaled Ahmed Jamaan Yemen channel Abdul Rahman Al-Ayani Yemen channel General manager of the Mohamed Abdel Wahab Al Shami Domestic Water Corporation enterprise Mohamed Ahmed, claimant Deputy General Manager Domestic Water Corporation Here is Mohamed Ezz El-Din El- general manager of media SCMCHA Wajeeh General Manager of Ministry of Planning and Eng.Abdul Karim Ali Hammoud Construction, Cash and Development Communications Khaled Hussein Al-Fasih media Supreme Council Talal Al Sufi Executive Director Cleaning Fund Taiz Taha Ali Deputy Governor of Taiz Taiz Governorate Hayel Saeed Hassan Taiz Governorate Counselor Counselor Abdul Rahman Ishaq Ali Director general Hodeidah Local Water Authority Ministry of Local Deputy Minister of Local Qasim Ahmed Al-Hamran Administration Administration Sultan Al-Qarasi General Director Cleaning Fund Amran Adel Qaid Ahmed Moawad Technical Director Local Water Authority Sana'a Head of preparation Eng. Bilal Mutahar Abdo Health office San'a department Eng. Abdelwahab Mohamed Taher M.A. Health Affairs Ministry of Health Sadiq Muhammad Al-Masry Abdul Hakim Qassem Masoud the head of committee Ministry of Local Administration general manager of Turki Muhammed Salih Jameel SCMCHA organizations Khaled Omar Bashmakh Road Sector Agent Ministry of Works and Roads Mujahid Ali Al Alfi sites Alhaweah TV chanl reporter Balujih Sharaf Al-Din Director Eng. Amin Muhammad Al- Officer Wadhaf Abdul King Abdullah Al Saidi Director public works Farea Mahdi Amer vice public works Basim specialized UWS-PMU Issam Darmah contracts UWS-PMU Ali Ahmed Abbas Director general Minister of Education's office Hassan Foj Hassan Al-Farawi complaints SCMCHA Sada'ah Abdul Hamid Abdullah Saleh complaints SCMCHA Sada'ah Eng. Jamal Abed Rabbo Mahbshi Cleaning and improvement fund Taha Ahmed Al-Hazoura Imran Fund Dr. Majed Ali Morshed iron chest Eng. Saleh Hamid Sharaf MA Coordinator Muhammad Ali Al Nuaimi education and education Ibrahim Zaid Executive Unit Eng. Saeed Abdo Ahmed public works project Eng.Musa Al Mansouri Engineer Sana'a Capital City Eng. Rashid Aziz Al-Hassani Engineer Amanah Al Asimah Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 34 Riad Lotf Qoubati M \ Minister of Health Mahdi Bahri Spa Agency Eng. Ali Ahmed Abu Al-Regal Amanah Al Asimah Mohammed Al-Ahdal Walid Al Hashemi Ministry of Education Murtaza Hassan Al-Murtaza International Cooperation Ministry of Health Yahya Ahmed Al-Ghifi Journalist Al Saeed agency Khaled Al-Ashwal Journalist media Moein Etaf Journalist Journalist Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 35 CSO Participants List Names Titles Manar Munir Al-Janahi Executive Director Fatima Sharaf Al-Deen Protection Manager Suad Al-Fhd CEO Huda Taher Protection Specialist Fatima Ali Abdullah Businesswomen's Amira Ali Saleh Al-Arasi Head of the organization Eisa Abdulaziz Qahtan Grant Coordinator Hoda Aoun Foundation Chair Essam Nassari MEAL Officer Bierut Almflhi Program coordinator Munia Mohammed coordinator Amal alboukhaiti Executive director Nabilah Al Thawar Executive Director Wedad Al-azazi Relations Officer Ahalm Ahmed Hajar Project Coordinator Ahlam Ahmed Education Program Manager Hind Nasser Saleh Al-Ghasimi Executive Director Fatima Sharaf Al-Deen Protection Manager EITHAR MANAJI Program coordinator Yasmeen Abdul Aziz Radman Protection Coordinator Ejal Abdul Salam M& E Najwa Abdullah Al-Adi Head of the organization Noha Yehya Al-Eryani GBV SC co-Lead Eman Salah Alruainy Businesswomen's Suad Al-Qershi Programs Manager HAIFA RESPONSIBLE OF WOMAN Ahmed Al-Qadhi Chairman Mujahed Ali Al Mussaabi Senior Donor Relation Officer Fatima Ali Project Coordinator Eman Mohammed Abdullah Mohammed Al-Moqbeli Grants Officer Latifa Abdullah Mohammed Al-Saafani coordinator Hanan Abrdullah Qassm Alaryf partnership principal Alla Al-Dram Senior Business Development Manal Almarwani Programs Coordinator Mona Alhammadi Executive manager Ikram ALroqaihi Women & Peace coordinator Randa Mohammed Al-Soufi D&I entry Efrah Hassan Al-Nomani's Head of the organization Amal farid allazzani Program officer Najwa Abdullah Al-Adi Head of the organization Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 36 2.3 Aden - June 15 & 16, 2021 List of UNOPS Team - Aden Meetings SN Name Organization Title Khaldoun 1 UNOPS Programme Advisor Mohammed 2 Abdulwahab Salah UNOPS WASH Coordinator 3 Abeer Al-Mas UNOPS Gender Equality Officer 4 Abeer Ahmed UNOPS Partnership analyst 5 Mahmoud Shidiwah UNOPS Environmental and Social Safeguard Officer 6 Ramsess Younis UNOPS City Engineer 7 Housam Aboda UNOPS Logistics Associate 8 Ahmed Obaed UNOPS City Engineer - There should be a transfer from the emergency phase into the development phase. Sustainability for projects that would have tangible impact. Aden is in need for rehabilitation/reconstruction of WASH and power infrastructure. - There is a clear gap between the local councils and ministries. Sector institutions have to provide their needs separately. There is an exploitation on water selling which should be prevented. Also, capacity building is necessary for staff. - Intervention of solar systems in school is not enough. There is a need for rehabilitation of schools such as Al Aidaroos school in Sirah District. - There is an urgent need for coordination between ministries and local authorities that needs to be addressed as to utilize the granted fund and avoid overlapping. - There have been efforts to enhance gender mainstreaming and strengthen women’s roles in project implementation. - Could UNOPS provide contractors with the required training for applying for tenders and using e- sourcing? - Is it possible for a governmental entity to take part in the UNOPS procurement process such as in the evaluation or designing phase? - Why is any proposed project split into sub-projects distributed in several districts or even areas and hence instead of implementing a big and an effective project, it is ended up with small, sub-projects? - Drainage of storm water interventions should be considered. - Thanking UNOPS for their interventions in the health sector in general and their intervention in obstetric center interventions which embody success in project implementation. Al Sadaka Hospital in Aden still has multiple needs, e.g WASH, dialysis centre support, operational costs, establishment of dialysis centres for children, lack of water desalination in dialysis centre and many others. It was requested from MWE to send a team to assess the situation and take immediate action in regard to WASH service as a priority. - Planning Offices should do their functions and coordinate with the Ministry of Planning that in return coordinate between the offices to ensure effectiveness of any implemented project. - What UNOPS HSE measures are taken into action in field sites? Does UNOPS have monitoring and evaluation mechanisms? What does UNOPS do about conflict of interest? - What are the actions taken by UNOPS in case a contractor/beneficiary is exposed to violence? - There was a request to have interventions to address houses damaged by floods and heavy rains in Aden. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 37 Participants List Name Title Organization Minister of Water and Tawfiq Abdul Wahed Al-Sharjabi Ministry of Water and Environment Environment Ministry of Local Deputy Minister Ministry of Local Awad Mashbah Administration Administration United Nations Project Coordinator Ministry of Planning and Ahmed Hassan Abdel Karim Jawi Ministry of Planning and International Cooperation International Cooperation Eng. Aswan Ali Ahmed Al-Abadi civil engineer contractor Ministry of Public Works Eng. Shahd Ali Shagif Aman computer engineer Ministry of Public Works Libya Mohamed Hussein without NGOs The Ministry of Planning and Nadia Mohamed Othman Minister's advisor International Cooperation President of the Eve Sina Mandouf Said NGOs Flowers Association Member of the Association Ashjan Abdul Rahman Muhammad NGOs of Flowers Eve Ansam Anis Ahmed Haidara Civil society social worker Hanan Ahmed Abu Bakr Teacher Aden University Siham Abdullah Fadl Al-Arabi secretarial Ministry of Industry and Trade Nora Saleh Ahmed Mansour Alban Marketing sales Ministry of Industry and Trade Director of the Women's Nazik Omar Mosque Abdo Association Women's Association Administration Maha Hamdi Saleh Mohammed Beneficiary nothing Wanis Omar Muhammad Al-Shami Undersecretary Ministry of Education and Education Lina Yassin Farid Muhammad Foundation Chair Forel Foundation Eng. Marnad Hussein Youssef Trader Public works and roads Eng. Ilham Ahmed Alawi Al Kafi Engineer public works Eng. Sabah Ali Wajid Planning Engineer urban planning The memory of Mohamed Salem Saleh Director of the Office Interior and shapes engineer Ratel Muhammad Abdul Rahman Khan Architect Project sector m / Aden Eng. Rana Ahmed Saleh Al-Habashi Architect Ministry of Public Works Head of Project Eng. Hood Muhammad Salih Education Coordination Maher Amir Taher Process Planning Manager Al Mualla District Planning Director Sheikh Abdullah Ibrahim Abdullah Sheikh Othman District Othman Tariq Abdullah Hussein Haitham Mansoura District Planning Manager Mansoura Shawqi Nasser Fadel Hadi Planning Manager Planning Manager Eng. Jamal Muhammad Ali Omair Engineer Works office manager Eng. Raafat Yahya Works engineer works manager Eng.Bassem Hassan Project Officer social fund Eng. Najeeb Mohamed Ahmed Consultant Ministry of Water and Environment Deputy Director of the Deputy Director of Public Works Eng. Hafez Ibrahim Ahmed Works Office Office Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 38 Director of Sales The Ministry of Planning and Eman Mukhtar Hussain Muhammad Department, Energy International Cooperation Department Energy department The Ministry of Planning and Aghsan Mohamed Yahya manager International Cooperation Director of the United The Ministry of Planning and Wadah Ahmed Seif Ahmed Nations Organizations International Cooperation Department Fathi Al-Saqqaf nothing Aden Water Corporation Office of Planning and International Intisar Saeed Murshid Director general Cooperation Eng. Essam Haider Hussein project manager Ministry of Health Abdul Hakim Abdullah Rajeh Technical urban water unit Khaled Ali Mohamed Awlaki Office Manager works office Environmental sanitation Eng. Ghassan Omar Ahmed Saleh alone urban cities specialist Director General of Amani Seif El Din Baharoun Government Services Amani Seif El Din Baharoun Projects Nada Hussein Qadri Muhammad Relationship Manager Nada Hussein Qadri Muhammad Fahmy Muhammad Qasim Muzahim Public relations Fahmy Muhammad Qasim Muzahim Mr. Mohamed Mansour Abdel Eng. Mohamed Mansour Abdel Rahim Director general Rahim Eng.Raafat Kawkibi Mansoura works manager M/ Raafat Kawkibi President of the Somaya Ahmed Saleh Al-Qadri Somaya Ahmed Saleh Al-Qadri Association Sincerity of Anwar Muhammad Planning Manager - Seera Sincerity of Anwar Muhammad Coordination Department Najwa Fadl Abdullah Ataa Najwa Fadl Abdullah Ataa Manager Mohammed Abdullah Mohammed Mohammed Abdullah Mohammed public relations section Sharaf Sharaf Sami Hassan Mohammed Al Hamaki General Director Sami Hassan Mohammed Al Hamaki Al-Aidaros Developmental Nesma Rashid Al Sayed social activist Association Nawal Ahmed Omar Al-Mihdhar Consulting engineer directorate Hanan Ahmed Abu Bakr Al-Murqeeb Teacher Aden University Ali Salem Askar The head of the institution public water corporation Department of Public General Secretariat for the Council Mohamed Nabil Ahmed Awada Works and Roads of Ministers Yassin Hashem Implementation Manager KhorMaksar Directorate Dr. Ahmed Aqeel Bari Dar Saad Dar Saad General Manager Eng. Mustafa Saeed Hassan Ministry of Local Administration Evaluation Ministry of Local Director General of Unit Command Fayez Ali Mohsen Ahmed Administration Affairs Department Abdel Nasser Hussein Mohamed Brilliant Works Manager Al-Buraiqah Directorate Presidency of the Council of Haiate Abdullah's Ministers Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 39 Director General of the My books Omar my books Tawahi Directorate Directorate of Tawahi General Manager Mr. Aisha Ali Qadri Sirah District Masirah General Manager Finance Mustafa Mohsen Ali Aden financial office Office General Manager Al Abdul Rahim Abdul Karim Jami Al Mualla District Mualla Ihsan Zaki Al-Din Abdullah Association Director Charity and Charity Association Salamah Nasser Abdullah Association President development association Nasiriya Qahtan Abdullah NGOs Director General of Eng. Abdulqawi Ali Hassan Ministry of Water and Environment Planning at the Ministry Eng. Walid Kamel Statistics Director Ministry of Water and Environment Eng. Said Shabani works manager Occupation of Dar Saad Planning Director Dar Fahmy Saleh Salem Planning Director Dar Saad Saad Mustafa Abdullah Saeed New employee New employee Sanaa Mohamed Said Mohamed The head of the institution civil society organizations Kholoud Mohamed Salem Waheed Health and safety officer social fund Eng.Talal Ali Bin Ali Works office manager Tawahi Works Office Director of the Office of Ministry of Health Office Director Dr. Ahmed Ali Al-Musibli the Director General General Director Equipment General Eng. Arafat Naji Muhammad Ali Ministry of Health Manager Fahman Hassan Saleh Atiri the mamur Al-Buraiqah Directorate Jamil Abdo Saad head of the organization NGOs Director of Planning and Dr. Muhammad Tawfiq Abdul Majeed Tawahi Directorate Cooperation Office Awwas Ahmed Al-Zuhri Khor Maksar General Manager Khor Maksar Louay Hayel Abdullah Technical The Ministry of Planning Eng. Rashid Muhammad Ali Project Officer SFD Wesal Faisal teaching assistant Hope Foundation Director General of Medical Dr. Abdul Raqeeb Saeed Ministry of Health Services Mohamed Mohamed Bahaji water manager Ministry of Water Yasser Abdullah Al-Shuaibi Officer Ministry of Water General Manager Supplies Iyad Ahmed bin Naim The Ministry of Education & Equipments Coordination Department Local Corporation for Water and Nguyen Fadel Abdullah Atta Manager Sanitation -Aden Projects consultant M / Eng. Fawaz Ismail Yahya Ali metal follow-up Public Works Project PWP occupational safety Eng.Ahmed Abdo Ahmed Deputy District Manager works project Director of Project Representative of the Education Eng. Anwar Fadl Muhammad Management Office M / Aden Eng. Bassem Hassan Bashrameel Project Officer social fund Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 40 Environmental sanitation Eng. Ghassan Mohamed Ahmed Saleh urban cities specialist General Manager Eng. Mustafa Saeed Hassan Ministry of Local Administration Evaluation Director General of the Fayez Ali Mohsen Ahmed General Administration for Ministry of Local Administration Unit Command Affairs Director of Statistics and Walid Kamel Ministry of Water and Environment Planning Department Energy department Ghsan Mohamed Yahya The Ministry of Planning manager Haidara Saleh Al-Shaddadi Branch General Manager The Ministry of Planning Assistant Undersecretary Abdul Ghaffar Al-Ayani of the Ministry of Local Ministry of Local Administration Administration Louay Hayel Abdullah The Ministry of Planning Director of the United Nazih Qais Abd The Ministry of Planning Nations Administration General Manager, Project Eng. Ahmed Mohamed Ahmed Thabet maintenance box Execution Unit Eng. Mohsen Hassan Al-Melehi project manager public works project Director General of Eng. Abdulqawi Ali Hassan Ministry of Water and Environment Planning at the Ministry Director of the United Wadah Ahmed Seif Nations Organizations The Ministry of Planning Department Walid Muhammad Thabet Saeed coordinator Cleaning Fund Member Administration Youssef Aidarous Muhammed The Ministry of Planning Manager Salim Al-Maamari Journalist Eng. Hossam Khamisi Gyan unit general manager MWE\EU Assistant Director of Aden Eng.Fouad social fund Branch Eng.Qaid Rashid Fund General Manager Cleaning Fund Rafat is a tremendous honor my media Governorate Mohamed Jamil Al-Shazly Aden channel photographer Eng. Sadiq Al-Wadi'i Technical Director Project Execution Unit Mohammed Amer Al Bakri Road Projects Officer road maintenance fund Mona Khaldoun Hashem Engineer PMU -UWS Eng. Niazi Abdo Muhammad Ghaleb Engineer PMU Eng. Rashid Muhammad Ali Al- Project Officer SFD Duwaily Adnan Al Kafi prefectural agent Governorate Mohamed Hamid Ghalib Journalist M \ Aden office Arwa Hammadi Director general urban cities project General manager of school Iyad Ahmed bin Naim The Ministry of Education equipment Head of Information Donia Nabil Mohamed Gohar International Project Execution Unit Department Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 41 Dr. Ali Ahmed Al-Waleedy Deputy Minister Ministry of Health Eng. Muhammad Obaid Talib Governor's Advisor Governor's office Muhammad Hammoud Al-Shaddadi Journalist Ministry of Local Administration Abdul Ilah Muhammad Seif specialized Local Administration Dr. Altaf Dahman Ibrahim Head of the Department Aden University Eng. Mohamed Mansour Abdel Rahim Projects General Manager Project management Eng. Adeeb Mohamed Obaid Saad Building Unit Supervisor Ahli Bank Eng.Abdul Karim Abdul Rahman Project Manager Ahli Bank Eng. Saleh Mosad Shaddad nothing General Manager of Finance Environmental protection packing Hashem Muhammed nothing ties Dr. Ahmed Naji Al-Saidi nothing Ministry of Health Intisar Saeed Murshid Director general Aden Planning Office Hisham Abdel Jalil Ahmed Manager NGOs Abd al-Malik Muhammad Ahmad al- Minister's advisor Ministry of Water and Environment Hajj General Manager of the Eng. Ahmed Mohamed Ahmed Thabet International Project road maintenance fund Implementation Unit Eng. Muhammad Amer Al-Bakry Aden Projects Officer road maintenance fund Director of the Works Eng. Noha Obaid Hussein Works Office - Khor Maksar Office KhorMaksar Protection Sector Yasmine Abdelaziz Said Yemeni Development Network Coordinator Shafiqa Muhammad Ali Al-Jamed Genre Coordinator works project Dr. Aisha Muthwab Abs organization Director of the organization Shorouk Jamal Abu Ras grants focal point Al-Amal Training Foundation Dr. Mona El-Hagry Top Manager Start Now Development Foundation Dr. Fatima Farhan Program Manager Saifi Foundation Name Title Organization Wesal Faisal Sadiq Al Ahdal Faculty of commerce Teaching assistant Zizi Abdullah Salem Contracting office Engineer Donia Muhammad Abdullah Engineer Ahmad Al-Jafri Alfat Hassan Fadl Ahmed Public works office Engineer Rasha Fahad Ahmed Makkawi Public works office Engineer Ruqayyah Saleh Al-Sururi Public works office Engineer Marwa Abdul Razzaq Shaif Engineer Arwa Al-Sayyadi Psychological consultant Fatima Yahya Work’s office Asma Abdo Nagy Haifa Saleh Mohammed Public works office Engineer Hana Saeed Ahmed Public works office Engineer Sinai Abdel-Majid Thabet Said Public works office Engineer Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 42 Najwa Ahmed Abdelrab Public works office Engineer Marwy Amin Said Ali Al Marwa Consulting Office Engineer Jacqueline Qassem Salem Ali Human rights representative Rana Rashid Abdo Ahmed Ministry of Works Branch Engineer Kholoud Shakib Said Seif Al-Basel Office Engineer Shada Abdel Nasser Omar Nagy Businesswoman Sabrine Mahoub Basma Architectural Foundation Director general Waad Abdul Hakim Mahmoud Muhammad Najwa Omar Al-Abed Sharuit Engineer Suha Omar Al-Abed Shwit Business management Businesswoman Ministry of Public Works and Raja Abdul Jilil Shaif Shaher civil engineer Roads Ministry of Public Works and Amani Ali Ali Mahboub engineer assistant Roads Chamber of Commerce and Kaltoum Nasser Head of businesswomen’s group Industry Kefah Ali Osman Obadi Chamber of Commerce and Member of the Businesswomen's Iman Mohsen Awad Shehan Industry Association Amani Nasser Ministry of Public Works and Hanan Ahmed Salem Bamajed Engineer Roads Nima Salem Nasser Head of the association Hamoud Hazaa Radman PWP Consultant and contractor Fatima Muhammed bin Public works office Civil Engineer Muhammed Ansam Mustafa Muhammad Ali Public Works and Roads office Civil Engineer Chamber of Commerce and Khaled Al Qadiri Industry Chamber of Commerce and Falestine Abdo Atman Industry Dekra Muhammad Hashem Naji Public Works and Roads office electrical engineer Reem Ahmed Abdullah Al-Sufi Architect architect Ayat Adel Ahmed Ali Architect architect Amina Ali Nasser Al-Sanbi Architect architect Jalila Ali Qassem Reda Women producer association Head of the association Sana Muhammed Hussain Women producer association financial Muhammed Admitting Ahmed Ahmed Nasser Women producer association Activities officer Nahla Saleh Abdullah Saleh Women producer association Purchasing Officer Raim Ahmed Ali Ubadi Al Salwa Foundation member Raja Ahmed Mohsen Saleh Al Salwa Foundation member Alwaha foundation for the Soha Saleh Ahmed Mohamed member development Ulfat Mohamed Hassan Mokbel Public works office Head of the women's department Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 43 2.4 Abyan - June 17, 2021 - Abyan has huge needs and despite the conflict-affected damages experienced in the governorate and its increasing population, the number of interventions is still very minimal. - No interventions have been implemented in Lawder and there is a big need for urgent interventions. - Civil Society and Women Association not involved in the project. - There was a request to include Khanfer district within the targeted areas for planned interventions. - It was requested to allocate a budget for Zinjubar and give a chance for young contractors to take part in tendering. - Why were there no interventions in Kood area? - There is a sanitation project in Al Hamra area. This project has started and passed the first stage but is still in need of support for completion of the other remaining stages. Participants List Name Organization Awad Mashbah Deputy Minister Ministry of Local Administration United Nations Project Coordinator Ministry of Planning Ahmed Hassan Abdel Karim Jawi and International Cooperation General Manager of the International Project Eng. Ahmed Mohamed Ahmed Thabet Implementation Unit Arwa Hammadi Director general UWSSP Eng. Fawaz Ismail Yahya Ali Projects consultant M / metal follow-up occupational safety Ghassan Mohamed Ahmed Saleh Environmental sanitation specialist Marwy Khaled Muhammad Ali Engineer UWSSP Ahlam Muhammad Suleiman Ali Engineer PWP Ahmed Abdo Ahmed Deputy Director general PWP Amani Nasser Mahdi Bashaib Wishes Association Haifa Ahmed Hassan Saleh community committee Hoda Ahmed Ali Haitham The head of the pen association Sinai is a happy box with a bush Eve flower association The memory of Mohamed Ahmed Nasser Arabian Gulf Institute Mohamed Farid Ashal Nasser Technical Unit Water Officer Awad Ali Awad Abdullah local authority Noor Qaid Ahmed Mohamed Women's Development Association Raafat Ali Osman Hussein Abyan public works project Khaleda Muhammed Hussain Al Qadiri National Women's Committee Libya Mohamed Hussein the point Women's community committee Rafaf Saleh Hadi Doshan Women's community committee Ali Muhammad Omar Ali youth community Ahmed Ali Abdullah Numan local authority Sheikha Mohsen Saeed Mohammed fruits company Sonia Farid Ali Moftah National Women's Committee Nada Abdel Hamid Said Ali Family and society association Attention Abdullah Silan Awad Women's Martyrs Association Mona Abdullah Silan Awad Governor's office Al-Khidr Masoud Ali Musharraf Director of the health institute Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 44 Nima Nasser Ali Nasser Research and Media Center Muhammad Abdullah Talib Muzahim Health Manager Loader Nabil Hussein Abdullah Al-Kazmi Director of Lauder Hospital Muhammad Abdulaziz Mukred Al-Aghbari Planning and Cooperation Zanzibar Sinai Ahmed Mohamed El-Tani research alone Mona Ali Mohamed Zaghma works office Mahdi Muhammad Abu Bakr Al-Hamid Governor General Secretary Marwa Nasser Idris Mohamed Saad public works project Mohamed Omar Ali Ahmed Local Council Abdul Majeed Farid Ashal Nasser Imprint of hope association Emad Ahmed Abdo Haidan Technical department Mukhtar Ali Mohsen Al-Shaddadi Technical department Laila Khaled Abdel Jalil Shaher Women's Development Association Lamia Ali Ahmed Hassan Reward moment institution Healing Said Ahmed Bahamish Reward moment institution Maida Abdullah Nasser Abboud Reward moment institution Nora Jamal Salem Al-Amoudi human rights activist Najeba Ali Ghanem Amer Abdul Qadir Association Ruqaya Muhammad Ali Bahloul Building and Capacity Association Salha Ahmed Mohamed Abdelkader education Adela Ahmed Khader Saleh Secretary-General of the Yemeni Women's Union Safa Ahmed Mohamed Abdullah Women's Victory Association Iqbal Omar Hassan Salem women's development Ahmed Hussein Abdel Karim Jawi Planning and international cooperation Wadah Ahmed Ali Hammas Planning and international cooperation Aida Abdullah Hassan Al-Laqiti local authority Blasim Ali Saleh Al-Damakki Shaqri District, Local Authority Mona Salah Abboud Salem local community Nasser Abdullah Mohammed Hassan The officer of the Khanfar directorate Hussein Abdulbari Al-Saqqaf Director of Al-Razi Hospital Jamal Nasser Salem Mtheeb Director General of Health Salem Akef Awad Mubarak Chief of Zanzibar District Abdul Qadir Nasser Bajamil health office Ahmed Mohamed Hussein Al-Shubaily Health Office in Loader Saleh Fadl Bahath Saleh Local Council Yasser Al-Abed Salem is single General Manager Supply Niazi Abdo Muhammad Ghaleb urban water Suleiman Ahmed Awad Road Maintenance Marwa Khaled Muhammad Ali urban water Salah Balilil Naji Al-Rahwi Khanfar Health Office Abeer Haidara Mohammed Saeed health office Bushra Ahmed Mohamed Al-Fadhli Local Council Walid Saeed Mohammed Al-Marqashi water institute Ghassan Omar Ahmed Saleh urban water Mona Khaldoun Hashem Abdel Qader urban water Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 45 Suleiman Abdullah Nasser Al-Wakod Governorate Projects Manager Mansour Salem Wadi Belaid Cleaning Fund Zizi Abdullah Nasser Salem Local Council Maher Saeed Sayel Nagy water institute Abdulwali Ahmed Ali Mukard Project Manager Abdul Hakim Abdullah Rajeh Alaya water institute Radfan Omar Abdullah Masoud Governor's office Saleh Mohammed Saleh Belaidy Abyan water manager Bashir Ahmed Rizk Al-Zaidi Governorate representative Mohsen Saleh Mohammed Dofan Rural Water Manager Nasser Abdullah Al-Mansri Mamour Khanfar Hussein Ali Omar Abdullah Local Council Saleh Hadi Muhammad Al-Jawi local council Amon Hassan Abdullah Hassan Women's association 2.5 Lahj- June 18, 2021 - UNOPS is one of the few UN agencies that work in coordination with MoPIC for real project implementation. - There are four major needs for Lahj rehabilitation of Ibn Khaldoun, sanitation (particularly in Al Houta). - In Huta, there is an urging need for support of health facilities, rehabilitation of WASH services, roads, and many other areas. - There is a need for rehabilitation of the Health Institutes in Lahj and conducting capacity building of personnel. - Unfortunately, there is no coordination with civil societies and no support given for them from local authorities. Furthermore, civil societies are not having the chance to have their leading roles in project implementation. - Pollution of drinking water in Tuban district is an urgent issue that needs to be addressed. Wastewater is being mixed with drinking water. Suction trucks are required for sucking wastewater and sanitation channels. - Al Muhsainah School in Huta has been subject to damages due to conflict and is in need for reconstruction and WASH service. - IDPs camps are in need of sanitation interventions. - There is a need for provision of solar systems and WASH service to Al Zahra school as well as some education and health centers. - There are two waste collecting ponds (Tourizi & Aushel) in the Wahida area where wastewater is collected, especially during rain times. Similar ponds are there in Al Huta despite the implementation of sanitation interventions before. - There is no access to water in the Kabelow area. - Involvement and active participation of local authorities and communities are essential. - UNOPS has to consider communication aspects to disclose information about the project, its objectives and outcomes. - Abas School is the only school in Al Mousaimeer district in Lahj governorate. This school is like other schools (e.g. Al Ayman & Mohammed Dourah Schools) in need of solar systems due to unavailability of electrical services and WASH service. - In some sessions, the presence of local authorities was absent. Active participation and involvement of these authorities would significantly contribute to the effectiveness of implemented projects. - Conducting training on GBV was requested to increase community awareness about this issue. - It was highlighted that Al Dalea was part of Lahj governorate and since it has become a separate governorate, it lacks all basic services. Neither government nor international agencies/organizations Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 46 have included this governorate within their targets. Therefore, Al Dalea governorate is in urgent need of major emergency and development interventions. Participants List Name Title Organization Ahmed Abdullah Turki Lahij Governor Governor of Lahij Governorate, Ministry of Local Deputy Minister Ministry of Local Awad Mashbah Administration Administration United Nations Project Coordinator Ministry of Planning and Ahmed Hassan Abdel Karim Jawi Ministry of Planning and International Cooperation International Cooperation Afraa Adel Salem Congratulations Lawyer Public works Marina Ahmed Mohamed Abdullah Project Programming Abbad Salem Fadel Zayed planning office Manager Hanan Jamal Muhammad Ahmad Kurd Executive Director Basma Foundation Media and Public Relations Fatima Ahmed Abdel Rahman Basma Foundation Officer Responsible for monitoring Hind Hassan Naji Muhammad Basma Foundation and evaluation Director General of the Abdullah Mohammed Saad Shaml Ministry of Education and Education Ministry Nabil Saleh Ali Baghari Director general water Director of Projects Eng. Khaled Muhammad Ali Alwa Department for the Water Water / Lahj Corporation Secretary General of the Bushra Abdel-Mannan Ghaleb Pandemic Association Pandemic Association General Manager of Al- Mohsen Nasser Abdullah Kurd Al-Hawtah local administration Hawtah Directorate Director of the Education Fahmy Bagash Thabet Hawash Director of the Education Office Office Munasser Abu Bakr Al-Haddad Al-Hawtah Directorate Houta public works Eng.Abdul Karim Abdullah Abdul Public Administration Public works and roads for Hajj Salam Rabiah Muhammad Abdullah Pilgrimage President of the Association of Days Sabah Qadri Abdullah Thabet without Pandemic Society member President of the Pandemic Lina Mohamed Thabet Salem President of the Association Association Naglaa Shaif Saeed Saleh Association President Hamra Youth Association Responsible for monitoring Naseem Saleh Mohammed Basma Developmental Association and evaluation Zainab Tariq Muhammad Hassan Social Affairs Officer Basma Developmental Association Member of the Relations Arwa Salem Jaber Rizk steadfastness association Committee Sahar Abdullah Obaid Omar Financial Officer steadfastness association The victory of Salem Saleh Mahout Secretary General steadfastness association Magda Saleh Baawad Muhammad main member steadfastness association Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 47 Moqbel Saif, Moqbel Saif member steadfastness association Anisa Mohammed Abdo Hassan President of the Association steadfastness association Energy department Aghsan Muhammad Yahya The Ministry of Planning manager Eng. Sbiman Ahmed Awada Project Officer road maintenance fund Director General of Human Haiat Othman Saeed Human Rights Office of Lahj Rights Rasha Ahmed Said Kurd Al-Omran office contractor Freedom Foundation Mohsen Ahmed Jaafar Director general Director General of Education Deputy Director of Nabil Aqil Muhammad Nasser Deputy Director of Education Education Director General of the Dr. Aref Ayyash Ahmed Director General of Health for Hajj Health Office of Hajj Abdo Jaafar Aidarous Director General of Health Health director International Projects Eng. Ahmed Mohamed Ahmed Thabet road maintenance fund Execution Unit Manager Cleaning and improvement Raouf Mohsen Abdullah Mahdi treasurer fund Head of Information and Donia Nabil Mohamed Gohar Water Foundation Lahj Projects Department Iman Abdul Hakim Abdullah Financial Accountant Al-Raqqa Association Afraa Fadl Awad Ba'win Public relations Al-Raqqa Association Fatima Hassan Muhammad Sadaqah Chief of Oversight Al-Raqqa Association President of Al Reda Development Shatha Fadl Awad Ba’win President of the Association Association Mustafa Saeed Hassan Director general Ministry of Local Administration Abdul Halim Allaba Advisor urban cities Environmental Correction Eng. Ghassan Omar Ahmed Saleh urban cities Specialist Eng. Muhammad Amer Al-Bakry Project Officer Maintenance and roads fund Magdy Salah Salem without Basma Association Sonia Abdullah Hassan Al-Faqih Activities Responsible Al-Hamra Youth Association Fatima Fatini Ali Sam censorship member Al-Hamra Youth Association Arafat Hassan Ali Ahmed Project Manager Al-Hamra Youth Association Hanan Saleh Ali Assembly President Basma Association Raed Muhammad Alawi Al Shaqaf Project Manager Health Office of Lahj Jalal Mohsen Mohammed Al-Shatby Branch Manager Public Works Branch Manager Kamal Abdullah Abdul Majeed countryside water public works Dr. Hisham Mohammed Al Shaqaf Director general Planning Manager Eng. Omnia Muhammed Ali Ibrahim advisory public works Eng. Karimat Mohammed Saleh Ayed advisory public works Helmy Ahmed Mohamed Ali isolation center Ibn Khaldoun Hospital Dr. Mohsen Hassan Mohamed General Manager of Ibn Ibn Khaldoun Hospital Morshed Khabdoun Dr. Sedky Fadel Abdullah Muhammad boss central laboratory Louay Hayel Abdullah road management The Ministry of Planning Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 48 Administration Manager Abdullah Salem Hussein Manea pilgrimage Organizations Coordinator Shaima Alsallal Saleh Ali pilgrimage initiative Faris Ali Abdullah The head of the institution Basma Foundation Eng. Emotions Mahmoud Hazaa M/consultant pwp Radman Eng.Ahmed Abdo Ahmed Abdo Deputy Branch Manager pwp Shakiba Fadl Ahmed Fadl without NGOs Mohammed Abdullah Ghalib Journalist Aden satellite channel Eng. Jaafar Hashem Baharoun Engineer RMF Ahmed Hussein Abdel Karim Jawi General Director Lahj MoPIC Fathi Ibrahim Yahya Mahdi Lahj District Cleaning Fund Arwa Ahmed Ali Project manager Water and Sanitation Project 2.6 Al Dalea - June 23, 2021 - UNOPS was thanked for their tangible contribution for the rehabilitation of six roads in Al Dalea governorate. - WASH services in Al Dalea are poor and it was requested to provide suction trucks and pumps as part of addressing this issue. - Needs in Al Dalea can be centralized on WASH services, WWTP, roads, dump sites, schools and hospitals. - Al Dalea has competent engineers who are seeking for employment and can be involved in the projects being implemented by UNOPS in the governorate. - A list of valid contractors to be available for ensuring involvement of only good contractors. - Sustainability of projects is crucial. For instance, the Central Hospital in Al Dalea has been rehabilitated three times by different agencies; yet, it is not being utilized as expected due to lack of project sustainability during implementation. - Cement concrete manholes implemented as part of a WASH project in Al Dalea are now eroded and need maintenance. - There should be treatment for water wells in Khouber & Marfed villages as well as for Khalah, Akmat Al Asoub, and Hajer areas. People are suffering health issues due to drinking from these untreated wells as water has high percentages of fluoride and chlorine substances. - Is UNOPS intervening with solar systems for power generation? - How can Civil Societies cooperate with UNOPS? Participants List Name Organization Ali Moqbel Saleh Moqbel Governor of Al Dhale’e Governorate, Awad Mashbah Deputy Minister Ministry of Local Administration United Nations Project Coordinator Ministry of Planning Ahmed Hassan Abdel Karim Jawi and International Cooperation General Manager of the International Project Eng. Ahmed Mohamed Ahmed Thabet Implementation Unit Mona Khaldoun Hashem Engineer UWSSP Eng. Niazi Abdo Muhammad Ghaleb Engineer UWSSP Arwa Hammadi Director general UWSSP Eng. Fawaz Ismail Yahya Ali Projects consultant Ghassan Mohamed Ahmed Saleh Environmental sanitation specialist Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 49 Marwy Khaled Muhammad Ali Engineer UWSSP Ahlam Muhammad Suleiman Ali Engineer PWP Ahmed Abdo Ahmed Deputy Director general PWP Ali Ahmed Ali Muthanna President of Al Salwa Foundation for Development Fat Mohamed Hassan Mokbel Enterprise Project Department Rain Ahmed Ali Ebadi Al Salwa Institution Please Ahmed Mohsen Saleh Al Salwa Institution Jalila Ali Qassem Reda Association of women producer Sinai Mohamed Hussein Mohamed Association of women producer Admitting Ahmed Ahmed Nasser Association of women producer The harmony of Walid Saleh Qassem Association of women producer Nahla Saleh Abdullah Saleh Association of women producer Sadia Mohamed is an impenetrable leader Association of women producer Ali Muhammad Ali Al-Oud Secretary General Walid Saleh Qahtan Muthana Governor's office manager Kamal Obaid Hussein Yahya county agent Nabil Qassem Ahmed Al-Afif Planning office manager Mahmoud Moqbel Abadi Potato planning office Abdul Rahman Ali Hammoud Saleh Director General of Works in the Governorate Abdullah Naji Hammoud Saleh Director of the Works Office, Al Dhale District Mustafa Abdel Baset Abdel Majid Hussein Provincial Works Office Muhammad Ali Abdullah Saleh Director General of the Health Office Saleh Hammoud Ali Mohsen Director of the Health Office of the Directorate Abdul Qadir Ali Abadi Hassan Project Manager Health Office Omar Abdulaziz Mohammed Muthanna Water Corporation Manager Ahmed Saleh Qassem Al-Bashtra Deputy Director of Planning, Water Corporation Walid Ahmed Mohammed Al-Khatib Hygiene fund manager Mohamed Seif Said Ghalib Janitorial manager Aidarous Ali publisher of the hero Fund financial manager Wejdan Moqbel Hassan Ghalib Diversity Organization Abdul Razzaq Muhammad Ali Al-Qushri Diversity Organization Ammar Ahmed Mahmoud Ahmed rescue organization Abdel-Qattah Fadel Ismail Takamol Organization for Humanitarian Works Abdo Mohsen Ali Ahmed Finance Director of the Governorate Office Ayed Mahmoud bin Mahmoud Qaid Social Affairs Office Akram Qassem Moqbel Saleh Governor's office Osama Ahmed Hussein Abdel Karim community committees Raed Ali Shaif Ahmed Media office manager Abd al-Salam Muhammad al-Jaabi Environmental office manager Tariq Muhammad Salih Al-Ateeqi Unemployed youth association The path of Ali Mohamed Seif Women's association Soha Saleh Ahmed Mohamed Women's association Ayman Zaid Thabet Al-Kaldi countryside water Abdul Raqib Saeed Mahrez Qassem the health Muhammad Salih Muhammad al-Wahishi local community Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 50 Aref Seif Abdel Salam Al Durgham Journalist Arafat Naji Muhammad Ali the health Kamal Mohammed Nasser Al-Amari Road Maintenance Sadiq Hussain Muhammad Al-Wadai'i Road Maintenance Aghsan Muhammad Yahya Al-Baseer planning Ahmed Ali Ahmed Saleh Al-Musaybili the health Zeinab Tariq Hassan Effendi Women's association Najeeb Naji Ahmed Qassem Al Salwa Institution 2.7Taiz City - June 24, 2021 - Civil Societies in Taiz are not involved in project implementation. - Taiz has huge needs, particularly in WASH, solid waste, and raods aspects. - Does UNOPS have a consultation plan for investment to be discussed with all parties? - The three most important priorities for interventions in Taiz are WASH, electricity and roads. - It was suggested that civil societies and local communities could form monitoring groups to scrutinize local authorities' contribution and implementation of required interventions. - Who are UNOPS’ partners selected for project implementations? - There are a number of competent engineers who are seeking employment opportunities. Involving them in project implementation would be a good idea. - UNOPS was thanked for taking gender considerations into account in project implementation. - Education interventions in Taiz are very minimal and UNOPS has to consider this necessary sector in its interventions. - Support for WASH service is crucial. The selection of intervention types and areas targeted must be identified by the authorities. - UNOPS is one of the leading organizations in infrastructure works, interventions being implemented in Al Thawara Hospital in Taiz in rehabilitation and provision of solar systems are suggested to be addressed and communicated. - Civil Societies have essential roles in communities. Coordinating with Executive Offices in the governorate to raise concerns and prioritizing interventions would significantly have a tangible impact. - What is the role of the community in monitoring interventions? - Cancer patients are in huge need for emergency support. Addressing interventions for this service would help in reducing the suffering of these patients. - It was repeatedly requested to include Taiz in the investment plan and allocate a higher budget to meet the needs of the governorate. - It was requested to support women and enhance their involvement and capacity building. Participants List Name Organization Ali Moqbel Saleh Moqbel Governor of Al Dhale’e Governorate, Awad Mashbah Deputy Minister Ministry of Local Administration United Nations Project Coordinator Ministry of Ahmed Hassan Abdel Karim Jawi Planning and International Cooperation General Manager of the International Project Eng. Ahmed Mohamed Ahmed Thabet Implementation Unit Mona Khaldoun Hashem Engineer UWSSP Eng. Niazi Abdo Muhammad Ghaleb Engineer UWSSP Arwa Hammadi Director general UWSSP Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 51 Eng. Fawaz Ismail Yahya Ali Projects consultant Ghassan Mohamed Ahmed Saleh Environmental sanitation specialist Marwy Khaled Muhammad Ali Engineer UWSSP Ahlam Muhammad Suleiman Ali Engineer PWP Ahmed Abdo Ahmed Deputy Director general PWP Ali Ahmed Ali Muthanna President of Al Salwa Foundation for Development Fat Mohamed Hassan Mokbel Enterprise Project Department Rain Ahmed Ali Ebadi Al Salwa Institution Please Ahmed Mohsen Saleh Al Salwa Institution Jalila Ali Qassem Reda Association of women producer Sinai Mohamed Hussein Mohamed Association of women producer Admitting Ahmed Ahmed Nasser Association of women producer The harmony of Walid Saleh Qassem Association of women producer Nahla Saleh Abdullah Saleh Association of women producer Sadia Mohamed is an impenetrable leader Association of women producer Ali Muhammad Ali Al-Oud Secretary General Walid Saleh Qahtan Muthana Governor's office manager Kamal Obaid Hussein Yahya county agent Nabil Qassem Ahmed Al-Afif Planning office manager Mahmoud Moqbel Abadi Potato planning office Abdul Rahman Ali Hammoud Saleh Director General of Works in the Governorate Abdullah Naji Hammoud Saleh Director of the Works Office, Al Dhale District Mustafa Abdel Baset Abdel Majid Hussein Provincial Works Office Muhammad Ali Abdullah Saleh Director General of the Health Office Saleh Hammoud Ali Mohsen Director of the Health Office of the Directorate Abdul Qadir Ali Abadi Hassan Project Manager Health Office Omar Abdulaziz Mohammed Muthanna Water Corporation Manager Ahmed Saleh Qassem Al-Bashtra Deputy Director of Planning, Water Corporation Walid Ahmed Mohammed Al-Khatib Hygiene fund manager Mohamed Seif Said Ghalib Janitorial manager Aidarous Ali publisher of the hero Fund financial manager Wejdan Moqbel Hassan Ghalib Diversity Organization Abdul Razzaq Muhammad Ali Al-Qushri Diversity Organization Ammar Ahmed Mahmoud Ahmed rescue organization Abdel-Qattah Fadel Ismail Takamol Organization for Humanitarian Works Abdo Mohsen Ali Ahmed Finance Director of the Governorate Office Ayed Mahmoud bin Mahmoud Qaid Social Affairs Office Akram Qassem Moqbel Saleh Governor's office Osama Ahmed Hussein Abdel Karim community committees Raed Ali Shaif Ahmed Media office manager Abd al-Salam Muhammad al-Jaabi Environmental office manager Tariq Muhammad Salih Al-Ateeqi Unemployed youth association The path of Ali Mohamed Seif Women's association Soha Saleh Ahmed Mohamed Women's association Ayman Zaid Thabet Al-Kaldi countryside water Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 52 Abdul Raqib Saeed Mahrez Qassem the health Muhammad Salih Muhammad al-Wahishi local community Aref Seif Abdel Salam Al Durgham Journalist Arafat Naji Muhammad Ali the health Kamal Mohammed Nasser Al-Amari Road Maintenance Sadiq Hussain Muhammad Al-Wadai'i Road Maintenance Aghsan Muhammad Yahya Al-Baseer planning Ahmed Ali Ahmed Saleh Al-Musaybili the health Zeinab Tariq Hassan Effendi Women's association Najeeb Naji Ahmed Qassem Al Salwa Institution 2.8 Taiz Alhouban - Aug 12, 2021 List of UNOPS Team – Ibb& Taiz Meetings S Organizatio Name Title N n Fayyaz Ahmad Faiz 1 UNOPS Head of office-Programme Manager Rasul 2 Khaldoun Mohammed UNOPS Programme Advisor 3 Abdulwahab Salah UNOPS WASH Coordinator 4 Mohammed Al-ERYANI UNOPS MSWM Specialist - Taiz- Alhawban has huge urban construction needs, particularly in WASH and roads aspects. - It was mentioned that there is not much intervention in Taiz and budget allocation is little. - Civil Societies have essential roles in communities. Coordinating with Executive Offices in the governorate to raise concerns and prioritizing interventions would significantly have a tangible impact. - Does UNOPS have a consultation plan for investment to be discussed with all parties? - The three most important priorities for interventions in Taiz al Houban are WASH, soiled waste management , and roads. - Who are UNOPS’ partners selected for project implementations? - There are a number of competent engineers who are seeking employment opportunities. Involving them in project implementation would be a good idea. - UNOPS was thanked for taking gender considerations into account in project implementation. - Education interventions in Taiz are very minimal and UNOPS has to consider this necessary sector in its interventions. - Support for WASH service is crucial. The selection of intervention types and areas targeted must be identified by the authorities. - UNOPS is one of the leading organizations in infrastructure works, there is a need for the rehabilitation of the school, health centers, and provision of solar systems is suggested to be addressed and communicated. - What is the role of the community in monitoring interventions? - Cancer patients are in huge need for emergency support. Addressing interventions for this service would help in reducing the suffering of these patients. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 53 Participants List Name Name Abdel Baset Ahmed Abdel Aziz Abdullah Mohammed Ahmed Ibrahim Abdo Amin Qaed Hassan Hamza Fouad Amin Shehra Abdullah Mohammed Saif Kulaib Nashwan Hassan Muhammad Ali Engineer Mohammed Abdullah Al-Ezzi Mahmoud Nabil Abdo Mohamed Morshed Abdul Jalil Abdul Hamid Numan Al Humairi Nashwan Abdul-Jabbar Murad Al-Absi Adnan Muhammad Hassan Dahan Hawash Abdo Muhammad Abd al-Wahhab Ahmed Amin Abdullah Al-Masawi Hamoud Nasser Saleh Al-Qarih Ramzy Ahmed Ahmed Al-Muhajry Haitham Bilal Abdul Karim Qassem Hossam Mohamed Mohamed Abdo Al-Fatesh Fadel Abdul Karim Abdul Jabbar Hanan Ali Naji Al-Faqih Nabil Abdo Ghanem Al-Shami Shawky Youssef Abdel-Waseh Al-Hakimi Hamza Abdullah Hussein Al-Shami Samir Muhammad Abdul Hafez Al-Absi Omar Ali Abdo Omar Al Kathiri Abdul Salam Abdullah Jabbari Amr Mohamed Abdel Samad Maglus Abdullah Abdul Karim Yahya Majidi Talal Saeed Ali Al-Sufi Abdul Latif Abdullah Saleh Jaber Abdul Bari Mughales Tariq Shawky Youssef Abdel-Waseh Jamal Sadiq Al Bahr Nasr Mahyoub Mohammed Al-Sabahi Omar Jamal Al Bahr Hayel Saeed Hassan Amer Abdel Salam March Hammoud Abdul-Khaleq Muhammad Salih Al-Matari Ghamdan Yahya Ahmed Zbiba Abdo Ahmed Hamdan Nabil Hammoud Mohamed Khaled Hussein Abdullah Mahyoub Abdullah Abdo Ahmed Al-Bahr Abbas Saeed Naji Al-Sayed Nidal Ali Muhammad Qasim Al Maraiti Faisal Mishaal Nasr commander. Ahmed Abdel-Waseh Al-Barakani Hamoud Sultan Muhammad Al-Jaafari Abdul Wase' Ali Al-Hakimi Muhammad Abdo Muhammad Daqan Mlikah Hassan Ali Malfi Abdul Qadir Osman Muhammad Sami Abdul Karim Yahya Al Majidi Abul Ghaith Jamil Muhammad Naji Shams Hassan Muhammad Ali Al-Salahi Issa Abdulaziz Abdo Al-Hattari Mansour Abbas Ahmed Ismail Abbas Baligh Ahmed Mohammed Hazaa Muhammad Thabet Ali Ahmad Abbas Dr.. Mithqal Ali Muhammad Al-Qahoum Shafiq Ahmed Farhan Al-Shari'i Dr.. Zakaria Shams al-Din Thabet al-Dubai Walid Muhammad Abdullah Al-Tahri Mohamed Ahmed Ibrahim Amer Abdul-Jabbar Sadiq Al-Humaidi Shatha Amin Ahmed Wabel Fayez Ahmed Ali Ahmed Abbas Majed Mohamed Mahmoud Yassin Mohamed Ali Ahmed Al Badia Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 54 2.9 Ibb &Yaraim - Nov 9, 2021 List of UNOPS Team – Yarim Meetings Organizatio SN Name Title n 1 Abdulwahab Salah UNOPS Water and Sanitation Coordinator Gender Equality Officer- Gender 2 Abeer Al-Mas UNOPS Mainstreaming 3 Abeer Ahmed UNOPS Partnership Analyst 4 Mahmoud Shidiwah UNOPS Environmental and Social Safeguard Officer 5 Abduljabbar Salem UNOPS Roads Specialist Mohammed Al- 6 UNOPS MSWM Specialist ERYANI 7 Maher Abdulkareem UNOPS Procurement Officer 8 Marwa Obaid UNOPS Senior Program Assistant - Stakeholders’ participation before and during project implementation. - It was repeatedly requested to include Ibb in the investment plan and allocate a higher budget to meet the needs of the governorate. - UNOPS New Funding. - Environmental and Social Safeguard instructions - Dealing with GM issues, and available contact channels. - How to apply for tenders via UNGM, and women's empowerment via gender responsive procurement. - The necessity of a code of conduct for staff and suppliers to ensure the gender mainstreaming concept. - Discussing the problem of water and sanitation, which led to water flooding that took out roads and homes in Yarim. - The issue of getting rid of the medical waste, and how to deal with it. - Re-maintenance of well equipment. - Request from a participant to include the general budget in the environmental sanitation process. - Request from a participant to provide new water resources. - The water sanitation station lacks maintenance. - Interventions related to the solid waste in Ibb city. - Street paving projects in the neighborhoods of Ibb city. - It was mentioned that the increase in IDPs number is affecting the coverage of services such as water and sanitation and solid waste management and roads. - It was requested to support women and enhance their involvement and capacity building. - It was suggested that civil societies and local communities could form monitoring groups to scrutinize local authorities' contribution and implementation of required interventions. - The three most important priorities for interventions in Ibb are WASH, solid waste management, and roads. - Stakeholders appreciated the prior disclosure and dissemination of relevant project information and requested more consultations that support active and inclusive engagement with project-affected parties. - UNOPS is one of the leading organizations in infrastructure works, interventions being implemented in Al Gemhuory Hospital in Ibb in rehabilitation and provision of solar systems are suggested to be addressed and communicated. - Concerns have been raised about the possibility of polluting Alsuhail water (which is the main drinking water resource) due to the Landfill deterioration and bad situation as well as untreated leachate. - There was a request to include Alq'eda district within the targeted areas for planned interventions. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 55 - Drainage of stormwater interventions should be considered. - There are different vulnerable groups who do not have access to their service rights and are not able to pass their complaints. What is UNOPS’ role to address this issue? Participants List Name Organization AbdulWahed Salah Governor of Ibb Governorate, Abdul Hamid Ali Qaid Al Shaher Ibb Governorate Yahya Ahmed Mohammed Al Qasimi Ibb Governorate Said Abda Ahmed public works project Bassam Ismail Abdel Hamid Mayass Office of Planning and International Cooperation Eng. Mohieddin Shamsan Al-Qasim Public works and roads Mr. Mujahid Sadiq Anan Public works and roads Eng. Ahmed Mohamed Ismail Al-Nazily The local water and sanitation corporation Nasser Ali Nasser Al-Omari Yerim local council Hamid Muhammad Ali Al-Khatib Yerim local council Saleh Mohammed Saleh Musleh Qasha Yarim Education Office Kamal Naji Fadel Al-Harthy Office of Planning and International Cooperation Mr. Mohieddin Shamsan Al-Qasim M.A. Works Abdul Jabbar Saeed Salem UNOPS Bassam Ahmed Al-Zubaidi Yerim Mr. Ramzy Ahmed Al-Muhajry RMF-IU Ali Abdullah Ahmed Hind Supreme Council Abdul Mohsen Abdullah Al Tawoos Supreme Council Bilal Yahya Ahmed for Dar hygiene box Bilal Mohsen Mohammed Al-Bakhiti account manager Mohammed Hammoud Mohsen Al-Awadi hygiene box Omar Abdo Muhammad hygiene box Daoud Bilal Yahya Al Dar hygiene box Ramzy Ahmed Hammoud Qaed UNOPS Mr. Ammar Ahmed Abdel Hamid Al Sagheer UWSSP Mr. Basem Faza Hamid Monser UWSSP Mr. Zaid Ali Abu Talib UWSSP Muhammad Hamid Muhammad Al-Omari Education office Zaid Yahya Ali Ali Al-Qashar Yarim Water Corporation Adel Naguib Al-Shawsh Yarim Water Corporation Nasser Numan Al-Omari Yarim Water Corporation Nayef Ahmed Saleh Al-Najry Yarim Water Corporation Amen full belt Yarim hygiene box Mabrok Abdullah Mohammed Al-Tarifi Yarim hygiene box Ali Nasser Ali Al-Omari Yarim directorate Abdul Qawi Nasser Saleh Al-Zawqari Office of Planning and International Cooperation Ahmed Abdullah Saleh Al-Saeedi Planning Planning Manager Yerim Fouad Naji Muhammad Al-Baadani Office of Planning and International Cooperation Abdullah Muhammad Abdul Wali Al- health office Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 56 Samawi Hammoud Abdel Wahab Salah Yarim Public Works Office Salim Hassan Hadi Al-bhem Water Foundation Hamdan Mohammed Al-Hamas M Ansar Allah north of Ibb Dr. Ibrahim Hussein Ali Al-Badawi M Yarim Health Office Dr. Abdel-Mughni Ali Ghalib Debwan health office Sheikh / Nasser Ali Nasser Al-Omari Yarim directorate Dr. Khaled Abdo Saleh Jamil health office Ali Abdullah Ismail Al-Farzai health office Ali Muhammad Salih Qasha public works Abd Al-Basit Muhammad Al-Bakhiti Ibb Province Hisham Ismail Sinan Ibb Province Fathi Abda Ali Al-Baseer Education office Ishtar Fouad Muhammad road maintenance fund Ahmed Nasser Al-Menhami Ibb Governorate Agent Omar Ali Abdo Omar Al Kathiri Ibb Governorate Fahad Ali Al-Haysami road maintenance fund Abdul Warith Saleh Al-Najry Ibb Governorate Mohammed Abdul Malik Al Asouli Governorate Thabet Yahya Al-Ammari Ibb Governorate Marwa Obaid UNOPS Hajer Alhabel UNOPS 2.10 Mukalla, Saioun & Al-Sherir - Nov 10, 2021 List of UNOPS Team - Mukalla Meetings S Organizatio Name Title N n 1 Khaldoun Mohammed UNOPS Programme Advisor 2 Abdulwahab Salah UNOPS Water and Sanitation Coordinator 3 Abeer Al-Mas UNOPS Gender Equality Officer- Gender Mainstreaming 4 Abeer Ahmed UNOPS Partnership Analyst 5 Mahmoud Shidiwah UNOPS Environmental and Social Safeguard Officer 6 Abduljabbar Salem UNOPS Roads Specialist Mohammed Al- 7 UNOPS MSWM Specialist ERYANI 8 Maher Abdulkareem UNOPS Procurement Officer 9 Marwa Obaid UNOPS Senior Program Assistant 10 Ahmed Obaed UNOPS City Engineer - Stakeholders’ participation before and during project implementation. - UNOPS New Funding. - Environmental and Social Safeguard instructions - It was mentioned that the increase in IDPs number is affected the coverage of services such as water and sanitation and solid waste management and roads. - It was mentioned that there is not much intervention in Hadramout and allocation is little. - Cancer patients are in huge need for emergency support. Addressing interventions for this service would help in reducing the suffering of these patients. Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 57 - What are UNOPS HSE measures taken into action in field sites? Does UNOPS have monitoring and evaluation mechanisms? What does UNOPS do about conflict of interest? - What are the actions taken by UNOPS in case a contractor/beneficiary is exposed to violence? - UNOPS was thanked for taking gender considerations into account in project implementation. - Education interventions in Taiz are very minimal and UNOPS has to consider this necessary sector in its interventions. - Support for WASH service is crucial. The selection of intervention types and areas targeted must be identified by the authorities. - UNOPS is one of the leading organizations in infrastructure works, there is a need for the rehabilitation of the school, health centers, and provision of solar systems is suggested to be more addressed and communicated. - What are UNOPS HSE measures taken into action in field sites? Does UNOPS have monitoring and evaluation mechanisms? What does UNOPS do about conflict of interest? - It was mentioned that community awareness about environment protection and any implemented project is crucial. - Is there a sustainability plan for projects being implemented? - It was mentioned that climate conditions and environmental protection should consider for any implemented project, as it is crucial. - Are there interventions in the economic aspect, such as building the capacities of farmers and supporting farms? - An acute shortage of energy needs support from organizations for it - Capacity building for staff should be conducted along with project implementation in particular the solid cleaning fund employee. Participants List Name Organization/ Title Mr. Adel Ahmed Baakaba General Director Mr. Mosbeh Al-Abed Al-Bahsani Deputy Director General Director of the Office of Planning and International Eng. Ahmed Ibrahim Bamkhtar Cooperation Eng / Hani Salem Baakim Water Corporation Manager Said Abdullah bin Ishaq Director of the Public Works Office Dr. Omar Saeed Al-Sabban Director of the Health and Population Office Head of the Engineering Department in the Local Eng. Sami Muhammad Al-Habroush Administration Eng / Mohamed Jamal Bakhder water management manager Eng. Abdullah Faraj Basaleh sewage manager Eng / Mohamed Ahmed Baabad Head of Projects Department at the Water Corporation Eng. Ahmed Ramadan Belhaddad Engineer at public works office Aida Abboud Badawi Head of the Women's Department at the Water Corporation Manal Omar Al-Rabbaki Women's department at the local water institution Narges Awad Jamaan Women's department at the local water institution Muhammad Awad Al-Abed Al-Amri Director-General of the Directorate Hussein Saleh Omar bin Abdul Aziz Works office manager Anis Saleh Abdullah Al Ameri Director of the Industry and Trade Office Director of Legal Affairs at the Diwan - Secretary of the Tender Mohamed Aboud Saleh Shaaran Committee Khaled Saleh Abdel Belfas Director of the Education Office Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 58 Zaki Salem Farag Bahamdoun Director of electricity in the Directorate Gilani Abdul Rahman Abdul Qadir Al-Jafri Hygiene fund manager Nabil Hadi Ahmed Bahchwan Director of the Water Corporation in the Directorate Yasser Ramadan Ahmed Shamla bad finance manager Murad Hassan Muhanna Al-Amri Administrative and Financial Director of the Diwan Qamar Abdullah Ahmad bin Ali Jaber Director of the Women's Department at the Diwan Rami Ghaleb Amer Radhi Resource management manager Ghazi Awad Salem Belhoisel Al Jabri Director of Project Management at the Health Office - Seiyun Deputy Director-General of Health for Rural Desert Khaled Abdullah Salem Al Ameri Directorates Director-General of the Office of Public Works and Roads in Eng. Alawi Muhammad Aqeel bin Yahya the Valley and the Desert Director of the Roads Department at the Office of Public Works Eng. Tamim Ali Issa bin Shamlan and Roads in the Valley and the Desert Engineer in the Roads Department at the Office of Public Eng. Ali Alawi Muhammad bin Yahya Works and Roads in the Valley and the Desert Eng. Murad Abdel Qader Ahmed Basalamah Roads and Bridges Maintenance Fund Engineer Ali Saeed Othman Al-Amoudi Civil Society Organization Coordinator Ahmed Abdullah Saleh Banafa Civil Society Organization Coordinator Adel Zaid Salem Al-Tamimi Public Relations Department Omar Abdullah Mohammed Baojia Engineer Adeeb Zaid Salem Al-Tamimi Consultant Engineer Eng. Abdel Rahim Omar Ahmed Houry public works project Eng. Wahib delivers Ghanem Director of the Water Corporation - Mukalla Ali Mohamed Habashi Al Kaf Water Corporation - Mukalla Eng. Khaled Abdullah Bamarouf Water Corporation - Mukalla Eng. Sami Abdullah Al-Moallem Water Corporation - Mukalla Eng. Nayef Salem Bashamkha public works project Eng. Enaiat Mubarak Al-Tarbi public works project Omar Salem Al-Acholi Planning and international cooperation Abda Ahmed Abdoun Planning and international cooperation Khaled Sheikh Al-Hamid Planning and international cooperation Eng. Omar Salem Al-Bayti Public works and roads Eng. Nayef Saleh bin Shamlan Public works and roads Dr. Mohamed Salem Bakhlgha Director General of the Office of the Ministry of Works Eng. Haider Mohsen Al-Attas Hygiene and Improvement Fund - Mukalla Eng. Fadi Awad Al-Qunzel Water Corporation - Mukalla Eng. Salem Yasser Salem Bafarj Hygiene and Improvement Fund - Mukalla Eng. Salah Mohamed Awad Badros Public Authority for Rural Water - Mukalla Eng. Abdul Rahman Mahrous Barshid Ministry of Public Works and Roads Eng. Sami Abdul Rahim Al-Amoudi Local Authority - Mukalla Eng. Saleh Fayez Al-Omari Director General of Mukalla Directorate Eng. Awad Rabie Barfaa Road Maintenance Fund - Mukalla Iman Muhammad Ahmad Al-Zubayri civil society organizations Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 59 Abeer Muhammad Al-Hadrami Sawaed Watan Foundation for Development Shorouk Saleh Al-Ramadi Adalah Foundation Afnan Abdullah Al-Batati Laws of the National Committee Aboud Awad bin Aboud Sheikh Education Office - Mukalla Khaled Awad bin Sobeih Education Office - Mukalla Abdul Rahman Nabil Bahbara Civil Society Organizations Coordinator - Mukalla Safa Hamdi Abdel Rahim Yousef My platform - Mukalla Maryam Muhammad Obaid Al-Maari Hope Foundation Reem Rais Nahdi Hope Foundation Taiba Muhammad Obaid Al-Maari THR Eng. Maria Othman Salmin Al-Ajili Yemeni Architects Association around the world The doctrine of Abdullah Hammam Media Sac Foundation Eng. Ehab Awad Al Jaidi Electricity Corporation - Mukalla Eng. Sabri Awad Al-Duqail Electricity Corporation - Mukalla Ayat Mohamed Ahmed Salah Silah Foundation 3. Main Consultation Outcomes â?– The YIUSEP II AF (P178270) proposed funding and interventions for WASH and roads were not sufficient to meet the local increasing priority needs (i.e., the WASH infrastructure of Sana’a Old City and road conditions in Yarim). â?– Project-affected parties needed additional gender-sensitive engagements and consultations to enhance their awareness of the project's institutional arrangements, needs selection and prioritization and the importance of the project GM and its confidentiality. â?– Stakeholders appreciated the prior disclosure and dissemination of relevant project information and requested more consultations that support active and inclusive engagement with project- affected parties. UNOPS implementing partners (PWP, RMF-IU and UW-PMU) reaffirmed their understanding of the ESF objectives and their plans to have adequate resources to implement them (for example by recruiting a full-time Gender Officer). However, they also expressed concerns regarding: the complexity of these instruments, particularly the requirements for GBV/PSEA awareness raising stipulated in the SEA/SH Prevention and Response Action Plan, the Security management Plan (SMP), and the Labor Management Procedures (LMP). The “long listâ€? of requirements and the “need to build implementing partners’ capacityâ€? to comply with these requirements. â?– The main outcomes of the CSOs’ consultations were: ➢ The CSOs have a good understanding and experience in adopting and implementing safeguard plans and engagements. ➢ The CSOs’ capacity to comply and deliver environmental and social requirements, including consultation, is subject to donors’ (or main partners’) enforced policies and guidelines, and on the extent of capacity support provided by donors. ➢ They hoped that UNOPS could implement the project SEP as planned because the increasingly challenging situation in Yemen (i.e., ground fighting, limited access, and the pandemic) could hinder its smooth implementation. ➢ They recommended that UNOPS organize SEP consultations based on the WASH sector and CSO specialization, to ensure relevant productive discussion and feedback during SEP consultations. UNOPS has taken this recommendation into consideration. ➢ All CSOs expressed their “huge interestâ€? to participate in capacity training and stakeholder consultations that mutually benefit them and local communities under Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 60 YEHCP. UNOPS indicated that it would notify these CSO (and others) regarding any upcoming ESF training opportunities, as well as stakeholder consultations in the different target areas. â?– Feedback forms were distributed to 903 participants to capture the views and suggestions from persons who may have refrained from expressing their views or concerns in public. â?– The main outcomes suggested that they were generally in favor of the project with: ➢ 97.5% of the participants were satisfied with the participatory approach in the project and, ➢ 2.5% of the participants were not satisfied and recommended the inclusion of per diems to enhance stakeholder participation and was agreed to pay different transportation rates according to the distance where people are coming from. 4. Key Agreed Actions a. UNOPS to update the investment plan according to the received feedback and to finalize the project procurement plan. the investment plans for Aden and Ibb governorates were updated to include the rehabilitation of the Municipal Market center in Aden and the rehabilitation of Ibb wastewater treatment planet. b. UNOPS would ensure the distribution and the availability of the Project information Booklet for YIUSEP II-AF (the hard copy of the PAD and ESF) at the local offices of implementing partners, local authorities, MoPIC and SCHMCHA in targeted cities. c. UNOPS would carry out additional follow-up consultations with the project-affected parties including local CSOs to address received local feedback and comments. Additional consultations would be planned to take place during the preparation of subprojects specific ESMPs and through upcoming consultation workshops. d. UNOPS and its implanting partners would keep stakeholders informed as the project develops, including reporting on project environmental and social performance, and implementation of the stakeholder engagement plan and grievance mechanism through information disclosure through the UNOPS web site and public meetings. Selected Photos during the consultation works Updated Stakeholder Management Plan (SEP) for YIUSEP AF (P178270) Page 61