Without consistent and accurate information on the quality of services, it is difficult for citizens or politicians (the principal) to assess how service providers (the agent) are performing and to take corrective action. The service delivery indicators (SDI) provide a set of metrics to benchmark the performance of schools and health clinics in Africa. The indicators can be used to track progress within and across countries over time, and aim to enhance...
See More
DETAILS
-
2013/07/01
-
90371
-
1
-
1
-
2014/09/04
-
Disclosed
-
Service delivery indicators : Kenya
-
Teachers
DOWNLOADS
COMPLETE REPORT
Official version of document (may contain signatures, etc)
-
Total Downloads** : 451
*The text version is uncorrected OCR text and is included solely to benefit users with slow connectivity.
Citation
Martin, Gayle H.; Pimhidzai,Obert.
Service delivery indicators : Kenya (English). Service delivery indicators Washington, DC : World Bank Group. http://documents.worldbank.org/curated/en/106261468285022553