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Re-inventing service delivery through one-stop shops : proceedings from an international workshop - 3 to 5 May, 2017, Singapore-Johor Bahru, Malaysia (English)

Abstract

On 3 to 5 May 2017, an international workshop re-inventing public service delivery took place in Singapore and Johor Bahru, Malaysia focusing on delivering services through one-stop shops (OSS). The workshop focused on citizen centric OSS, presenting ... See More +

Details

  • Umarova, Aziza; Johns, Kimberly D.; Kunicova, Jana;
  • 2017/05/05 02:35:01
  • Working Paper
  • 120345
  • 1
  • 1
  • Malaysia
  • East Asia and Pacific
  • 2017/10/10 15:33:22
  • Disclosed
  • Re-inventing service delivery through one-stop shops : proceedings from an international workshop - 3 to 5 May, 2017, Singapore-Johor Bahru, Malaysia
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