Documents & Reports

Performance management can improve local services in developing countries : the service improvement action plan (English)

Abstract

The Service Improvement Action Plan (SIAP) is a performance management tool developed to help local governments, especially those in developing or transition economies, improve their services. It has been used effectively by local governments with limited...  See More +

Details

  • Mark, Katharine;
  • 2014/01/01 00:00:00
  • Brief;
  • 84371
  • 1
  • 1
  • World
  • The World Region
  • 2014/01/30 23:00:00
  • Disclosed
  • Performance management can improve local services in developing countries : the service improvement action plan
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