Documents & Reports

Citizen Service centers : enhancing access, improving service delivery, and reducing corruption (English)

Abstract

In many developing countries, citizens are often required to visit multiple locations to access government services, and they may receive little or no information about public services or service delivery standards. This lack of transparency reduces administrative... See More +

Details

  • Post, David; Agarwal, Sanjay;
  • 2011/08/17
  • 63891
  • 1
  • 1
  • World
  • The World Region
  • 2011/08/24
  • Disclosed
  • Citizen Service centers : enhancing access, improving service delivery, and reducing corruption
See More +

Downloads

Complete Report in English

Official version of document (may contain signatures, etc)

*The text version is uncorrected OCR text and is included solely to benefit users with slow connectivity.

Citation