World Bank Group Country Opinion Survey 2015: Mauritania FY15 Mauritania Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 May 2015 World Bank Group Country Opinion Survey 2015: Mauritania Acknowledgements The Mauritania Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG) team led by Sharon Felzer (Senior Communications Officer, Head of PORG), Jing Guo, Svetlana Markova, and Jessica Cameron. Calita Woods and Dania Mendoza provided data support. The report was prepared under the overall guidance and supervision of Sumir Lal (Director, ECRGP). PORG acknowledges the significant contribution from the Mauritania country team and the local fielding agency Mauritanie Visual. In particular, PORG is grateful for the support from El Hadramy Oubeid (Public Sector Specialist) and Ahmed Chrif Ahmed (Consultant) in Nouakchott, Mauritania. 1 World Bank Group Country Opinion Survey 2015: Mauritania Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Mauritania ................................................8 V. Overall Attitudes toward the World Bank Group .......................12 VI. Sectoral Importance and Effectiveness......................................19 VII. How the World Bank Group Operates .......................................24 VIII. World Bank Group’s Knowledge and Instruments .....................31 IX. The Future Role of the World Bank Group in Mauritania ..........36 X. Communication and Outreach ..................................................41 XI. Appendices ................................................................................48 2 World Bank Group Country Opinion Survey 2015: Mauritania I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Mauritania perceive the WBG. The survey explored:  General Issues Facing Mauritania  Overall Attitudes toward the World Bank Group  World Bank Group’s Effectiveness and Results  The World Bank Group’s Knowledge Work and Activities  Working with the World Bank Group  The Future Role of the World Bank Group in Mauritania  Communication and Information Sharing  Background Information II. Methodology From February to March 2015, 393 stakeholders of the WBG in Mauritania were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the office of the President/Prime Minister, office of a minister; office of a parliamentarian; ministries/ministerial departments; consultants/contractors working on WBG-supported projects/programs; PMUs; local governments; bilateral/multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs/community based organizations (CBO); the media; independent government institutions; trade unions; faith-based groups, youth groups; academia/research institutes/think tanks; judiciary branch; and other organizations. A total of 204 stakeholders participated in the survey (52% response rate). Some respondents filled out the questionnaire with a representative of the fielding agency in person or on the phone, and others received and returned the questionnaires via post or email. Respondents were asked about: general issues facing Mauritania; their overall attitudes toward the WBG; the WBG’s effectiveness and results; the WBG’s knowledge work and activities; working with the WBG; the WBG’s future role in Mauritania; and the WBG’s communication and information sharing. Every country that engages in the Country Opinion Survey must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Surveys conducted in FY’12 (response rate is 51%, N=110). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other� stakeholder category were not included either. As a result, means of the FY’ 15 data and the total number of respondents in both years are slightly different from those of the original data reported in appendices A, B, C, D, E, G, H, and I. For the weighted stakeholder breakdown and year comparison results, please see appendix F (page 118). 3 World Bank Group Country Opinion Survey 2015: Mauritania III. Demographics of the Sample Current Position  For further analyses, respondents from ministries/ministerial departments, PMUs, and consultants working WBG projects were combined, respondents from the financial sector/private banks were combined with those from private sector organizations; Respondents from private foundations, NGOs/CBOs, trade union, faith-based groups, and youth groups were combined into “CSO.� Few respondents from the office of the president, office of a minister, office of parliamentarian, bilateral/multilateral agencies, independent government institutions, academia, the judiciary branch, and other organizations were included in the “Other� category. Percentage of Respondents (N=179) Employee of a Ministry, Ministerial Department or 18% Implementation Agency NGO/Community Based Organization 17% Private Sector Organization 12% Other 11% PMU/Consultant/Contractor working on WBG 7% project Local Government Office or Staff 7% Media 5% Financial Sector/Private Bank 3% Youth Group 3% Academia/Research Institute/Think Tank 3% Independent Government Institution 3% Private Foundation 2% Office of Parliamentarian 2% Bilateral/Multilateral Agency 2% Trade Union 2% Office of Minister 1% Faith-Based Group 1% Judiciary Branch 1% Office of the President, Prime Minister 1% “Which of the following best describes your current position?� (Respondents chose from a list.) 4 World Bank Group Country Opinion Survey 2015: Mauritania III. Demographics of the Sample (continued) Area of Primary Specialization1 Percentage of Respondents (N=179) Education 12% Other 11% Transport and ICT 8% Health, nutrition, and population 8% Finance, markets, insurance and banking 7% Macroeconomics and fiscal management 6% Communication and information services 6% Generalist (specialized in multiple sectors) 6% Urban, rural, and social development 4% Fishing 4% Energy and extractives 3% Governance 3% Social protection and labor 3% Trade and competitiveness 3% Water 2% Environment and natural resources 2% Public-private partnerships 2% Poverty 2% Legislative corps 2% Agribusiness, forestry 2% Fragility, conflict and violence 1% Job creation 1% “Please identify the primary specialization of your work.� (Respondents chose from a list.) 1 Given the large number of respondents specializing in education, cross-sectoral analyses were conducted to examine if education specialists drove the overall responses to the multiple-choice questions about Mauritania’s development priorities and greatest contributors to poverty reduction in the country. For details, please see Appendix G. 5 World Bank Group Country Opinion Survey 2015: Mauritania III. Demographics of the Sample (continued) Geographic Location  For further analysis, respondents from four other locations outside of Nouakchott were combined. Comparisons between respondents from Nouakchott and Outside Nouakchott can be found in Appendix C (see page 82). Percentage of Respondents (N=181) Nouakchott 80% Outside Nouakchott (South and Senegal River Region) 13% Outside Nouakchott (North Region) 3% Outside Nouakchott (East Region) 2% Outside Nouakchott (West Region: Hodh Echargui, Hodh El Gharbi, 2% Assaba) “Which best represents your geographic location?� (Respondents chose from a list.) Exposure to Agencies within the World Bank Group Percentage of Respondents (N=123) The World Bank (IDA) 66% Other 31% The Multilateral Investment Guarantee 3% Agency (MIGA) "Which of the following agencies of the World Bank Group do you primarily engage with in Mauritania?" (Respondents chose from a list.) 6 World Bank Group Country Opinion Survey 2015: Mauritania III. Demographics of the Sample (continued) Familiarity with the World Bank Group  Year comparison: Respondents of this year’s Country Survey and those in the FY’12 Country Survey had statistically similar levels of familiarity with the WBG (weighted mean in FY’15= 5.1; weighted mean in FY’12 = 5.3)2.  Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their perceptions of the WBG’s overall effectiveness in Mauritania, and significantly, moderately correlated with the WBG’s relevance to Mauritania’s development and the institution’s ability to help achieve development results in the country. Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 4.8 Media 6.0 Employee of a Ministry/ PMU/ Consultant 5.8 Local government 5.7 Other 4.9 Private Sector/ Financial Sector/ Private Bank 4.1 CSO 3.7 "How familiar are you with the work of the World Bank Group in Mauritania?" (1 - "Not familiar at all", 10 - "Extremely familiar") 2 Please go to Appendix F for more details on weighting. The means in the chart were calculated based on un- weighted data. 7 World Bank Group Country Opinion Survey 2015: Mauritania IV. General Issues Facing Mauritania Headed in the Right Direction Percentage of Respondents (N=199) The right direction 42% The wrong direction 36% Not sure 22% "In general, would you say that Mauritaniais headed in ...?" (Respondents chose from a list.) 8 World Bank Group Country Opinion Survey 2015: Mauritania IV. General Issues Facing Mauritania (continued) Development Priority  Year comparison: Respondents in the FY’12 Country Survey indicated that the most important development priorities in Mauritania were “government effectiveness/governance� (44%) and “access to/quality of education� (27%). Percentage of Respondents (N=184) Education 64% Public sector governance/reform 30% Anti corruption 24% Health 24% Poverty reduction 17% Job creation/employment 16% Law and justice 16% Agricultural development 13% Equality of opportunity 13% Food security 12% Social protection 10% Energy 7% Water and sanitation 6% Urban development 5% Natural resource management 5% Private sector development 4% Rural development 4% Economic growth 4% Transport 4% Information and communications technology 3% Climate change 2% Gender equity 2% Environmental sustainability 2% Crime and violence 2% Foreign direct investment 2% Disaster management 2% Global/regional integration 1% Regulatory framework 1% Financial markets 0% Trade and exports 0% Communicable/non-communicable diseases 0% "Listed below are a number of development priorities in Mauritania. Please identify which of the following you consider the most important development priorities in Mauritania. (Choose no more than THREE)" (Respondents chose from a list. Responses combined.) 9 World Bank Group Country Opinion Survey 2015: Mauritania IV. General Issues Facing Mauritania (continued) What Would Contribute Most to Reducing Poverty  Year comparison: In the FY’12 Country Survey, respondents indicated that the greatest contributors to poverty reduction in Mauritania were “access to/quality of education� (25%) and “government effectiveness/ governance� (24%). Percentage of Respondents (N=188) Education 56% Job creation/employment 28% Equality of opportunity 25% Anti corruption 25% Rural development 21% Health 21% Agricultural development 20% Economic growth 14% Food security 12% Public sector governance/reform 11% Water and sanitation 11% Law and justice 10% Private sector development 7% Social protection 7% Natural resource management 7% Energy 5% Urban development 3% Foreign direct investment 3% Global/regional integration 2% Regulatory framework 2% Transport 2% Information and communications technology 2% Climate change 1% Environmental sustainability 1% Gender equity <1% Communicable/non-communicable diseases <1% Disaster management <1% Trade and exports <1% Crime and violence 0% Financial markets 0% "Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Mauritania?" (Respondents chose from a list. Responses combined.) 10 World Bank Group Country Opinion Survey 2015: Mauritania IV. General Issues Facing Mauritania (continued) Factors Contributing to “Shared Prosperity� Percentage of Respondents (N=185) Education and training that better ensure job 37% opportunity Better employment opportunities for young 32% people Greater access to micro-finance for the poor 29% Strengthening the rule of law 17% Better opportunity for the poor who live in 17% rural areas A growing middle class 11% Greater access to health and nutrition for 9% citizens Consistent economic growth 9% Better employment opportunities for women 6% Greater equity of fiscal policy 6% Better quality public services 6% Better entrepreneurial opportunities 6% Greater voice and participation for citizens to 5% help ensure greater accountability More reliable social safety net 4% Better opportunity for the poor who live in 3% urban areas Other 1% "The World Bank Group’s “Shared Prosperity� goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “Shared Prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Mauritania? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 11 World Bank Group Country Opinion Survey 2015: Mauritania V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts  Year comparison: Respondents in the FY’12 Country Survey indicated that they most often attributed failed or slow World Bank-assisted reform efforts to “inadequate level of citizen/civil society participation� (44%) and “the government working inefficiently/too slowly� (42%). Percentage of Respondents (N=184) There is not an adequate level of citizen/civil 31% society participation The World Bank Group is not sensitive enough 29% to political/social realities on the ground The World Bank Group does not do adequate 23% follow through/follow-up Reforms are not well thought out in light of 23% country challenges The Government works inefficiently 21% Lack of/inadequate levels of capacity in 17% Government Political pressures and obstacles 14% Poor coordination of development partners 13% The World Bank Group works too slowly 13% Other 2% "When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 12 World Bank Group Country Opinion Survey 2015: Mauritania V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology� section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness3 (Indicator Question) Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 4.7 All respondents* FY 2015 4.7 FY 2012 Overall, please rate your impression of the effectiveness of the World Bank Group in Mauritania. (1 - "Not effective at all", 10 - "Very effective") Achieving Development Results (Indicator Question) Mean Rating 1 2 3 4 5 6 7 8 9 10 All respondents 5.2 To what extent does the World Bank Group’s work help to achieve development results in Mauritania? (1-"To no degree at all", 10-"To a very significant degree") Staff Preparedness Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 5.4 To what extent do you believe the World Bank Group’s staff is well prepared to help Mauritania solve its most complicated development challenges? (1-"To no degree at all", 10-"To a very significant degree") 3 Means presented in the effectiveness chart were calculated based on weighted data. The other two charts on this page reflect means calculated based on un-weighted data. 13 World Bank Group Country Opinion Survey 2015: Mauritania V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups*  Stakeholder groups: Respondents from ministries, PMUs and consultants working on WBG projects had the highest ratings for the twenty five indicator questions, whereas respondents from CSOs had significantly lower ratings.  Collaboration: Respondents who currently collaborate/work with the WBG had overall significantly higher ratings (6.1) for indicator questions than respondents who do not currently collaborate with the institution (4.6).  Responses to individual indicator questions by stakeholder groups can be found in Appendix I (page 127). Mean Ratings 1 2 3 4 5 6 7 8 9 10 All Stakeholder Groups 5.0 Employee of a Ministry/ PMU/ Consultant 6.0 Local government 5.4 Other 5.0 Private Sector/ Financial Sector/ Private Bank 4.7 Media 4.4 CSO 4.2 Mean Ratings for All Indicator Questions by Stakeholder Groups on a Scale from 1 to 10 * Responses to all twenty five indicator questions can be found in Appendices H and I. 14 World Bank Group Country Opinion Survey 2015: Mauritania V. Overall Attitudes toward the World Bank Group (continued) Greatest Value  Year comparison: Respondents in the FY’12 Country Survey indicated that the World Bank‘s greatest value to Mauritania was its “lending when others won‘t� (35%). Percentage of Respondents (N=159) Financial resources 27% 12% 39% Capacity development 23% 16% 39% Policy advice, studies, analyses 14% 18% 32% Coordination of development partners 8% 13% 21% Mobilizing third party financial resources 8% 12% 20% Technical assistance 6% 14% 20% Convening/facilitating 9% 6% 15% Data 6% Other 5% Greatest value Second greatest value Linkage to non-Bank expertise 4% "When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Mauritania?" (Respondents chose from a list.) 15 World Bank Group Country Opinion Survey 2015: Mauritania V. Overall Attitudes toward the World Bank Group (continued) Most Effective Instruments in Reducing Poverty Percentage of Respondents (N=188) Investment lending 39% Capacity development 39% Technical assistance 21% Multi-sectoral approaches 19% Don’t know 18% Policy based lending / budget support to the 14% Government Knowledge products/services 13% Trust Fund management 11% Other 3% “Which World Bank Group instruments do you believe are the MOST effective in reducing poverty in Mauritania? (Choose no more than TWO)� (Respondents chose from a list. Responses combined.) 16 World Bank Group Country Opinion Survey 2015: Mauritania V. Overall Attitudes toward the World Bank Group (continued) Effectiveness of WBG’s Capacity Building Work Mean Rating 1 2 3 4 5 6 7 8 9 10 Policy design (for clarity and better incentives 5.7 to achieve development goals) Project implementation (or other 5.5 organizational strengthening) Citizen engagement (incorporating citizens' 4.0 voices into development) "How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Mauritania?" (1 - "Not effective at all", 10 - "Very effective") Importance of WBG’s Capacity Building Work Mean Rating 1 2 3 4 5 6 7 8 9 10 Policy design (for clarity and better incentives 7.5 to achieve development goals) Project implementation (or other 7.4 organizational strengthening) Citizen engagement (incorporating citizens' 6.8 voices into development) "When thinking about how to improve capacity building in Mauritania to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building?" (1 - "Not important at all", 10 - "Very important") 17 World Bank Group Country Opinion Survey 2015: Mauritania V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness  Year comparison: Respondents in the FY’12 Country Survey indicated that the WBG’s greatest weakness in its work in Mauritania was “imposing technocratic solutions without regard to political realities� (43%). Stakeholder groups: Respondents from the private sector/financial sector/private banks and the media were significantly more likely to indicate that the WBG’s greatest weakness in its work in Mauritania was “not willing to honestly criticize policies and reform efforts in the country� compared to respondents from other stakeholder groups. Percentage of Respondents (N=184) Not willing to honestly criticize policies and 22% reform efforts in the country Not collaborating enough with stakeholders 22% outside the Government Staff too inaccessible 18% Not enough public disclosure of its work 17% World Bank Group’s processes too complex 17% Too influenced by shareholder countries 16% Not adequately sensitive to political/social 13% realities in Mauritania Imposing technocratic solutions without regard to 11% political realities Its advice and strategies do not lend themselves 11% to practical problem solving World Bank Group’s processes too slow 10% Not exploring alternative policy options 7% Arrogant in its approach 6% Not aligned with country priorities 5% Not aligned with other development partners’ 5% work Don’t know 4% Not client focused 3% Other 2% The credibility of its knowledge/data 2% "Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Mauritania? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 18 World Bank Group Country Opinion Survey 2015: Mauritania VI. Sectoral Importance and Effectiveness Importance of WBG’s Support in Sectoral Areas Mean Importance Rating 1 2 3 4 5 6 7 8 9 10 Education 8.3 Poverty reduction 8.1 Health 8.1 Agricultural development 8.0 Rural development 7.9 Job creation/employment 7.8 Water and sanitation 7.8 Public sector governance/reform 7.7 Anti corruption 7.7 Food security 7.6 Economic growth 7.6 Natural resource management 7.4 Law and justice 7.3 Energy 7.2 Transport 7.2 Equality of opportunity 7.1 Private sector development 7.1 Urban development 7.0 Information and communications technology 7.0 Foreign direct investment 6.9 Regulatory framework 6.8 Social protection 6.7 Environmental sustainability 6.7 Global/regional integration 6.5 Communicable/non-communicable diseases 6.5 Trade and exports 6.2 Financial markets 6.1 Climate change 6.0 Disaster management 5.9 Gender equity 5.6 Crime and violence 5.6 "In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Mauritania?" (1-"Not important at all", 10-"important") 19 World Bank Group Country Opinion Survey 2015: Mauritania VI. Sectoral Importance and Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison4 Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Urban development* 5.3 4.2 Information and communications technology 5.3 Energy 5.2 Economic growth 5.1 5.2 Environmental sustainability 4.8 Public sector governance/reform 4.7 Poverty reduction 4.7 5.3 Agricultural development 4.7 Health* 4.5 6.0 Social protection 4.5 Natural resource management 4.5 4.4 Private sector development 4.4 Water and sanitation 4.3 4.5 Rural development 4.2 Gender equity* 4.2 5.2 Food security 4.2 Education* 4.1 5.2 FY 2015 Transport 4.0 FY 2012 Job creation/employment 3.5 "How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Mauritania?"(1-"Not effective at all", 10-"Very effective") (*Significantly different between FY 2015 and FY 2012) 4 All means presented in this chart are calculated based on weighted data. See Appendix F for details. 20 World Bank Group Country Opinion Survey 2015: Mauritania VI. Sectoral Importance and Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Public sector governance/reform* 6.3 4.2 Information and communications technology* 6.2 4.3 Energy* 6.2 4.6 Urban development* 6.2 4.5 Economic growth* 6.2 4.5 Rural development* 6.0 4.1 Health* 5.7 4.4 Agricultural development* 5.7 4.3 Education* 5.7 3.9 Water and sanitation 5.6 4.4 Transport* 5.6 3.9 Poverty reduction 5.4 4.6 Food security 5.4 4.3 Natural resource management* 5.3 3.9 Environmental sustainability 5.2 4.5 Social protection* 5.1 3.6 Gender equity 5.1 4.5 Collaborating Private sector development 5.0 4.2 4.6 Not collaborating Job creation/employment 3.6 "How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Mauritania?"(1-"Not effective at all", 10-"Very effective") (*Significantly different between collaborators and non-collaborators with the WBG) 21 World Bank Group Country Opinion Survey 2015: Mauritania VI. Sectoral Importance and Effectiveness (continued) WBG Promoting Private Public Partnerships Mean Ratings 1 2 3 4 5 6 7 8 9 10 All respondents 4.4 "To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Mauritania?" (1-"to no degree at all", 10-"To a very significant degree") Helping the Poorest Percentage of Respondents (N=184) To a somewhat insufficient degree 32% To a very insuffcient degree 26% To a somewhat sufficient degree 18% Don't know 17% To a fully sufficient degree 7% “To what extent do you believe that the World Bank Group's work and support help the poorest in Mauritania?� (Respondents chose from a list.) 22 World Bank Group Country Opinion Survey 2015: Mauritania VI. Sectoral Importance and Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Mauritania, bivariate correlational analyses were conducted using respondents’ ratings of the nineteen specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the Bank Group’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the Bank Group’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the Bank Group’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank Group’s overall effectiveness in Mauritania. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at information and communication technology;  The WBG’s effectiveness at energy;  The WBG’s effectiveness at public sector governance/reform;  The WBG’s effectiveness at social protection; and,  The WBG’s effectiveness at education.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Mauritania, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at water and sanitation;  The WBG’s effectiveness at social protection;  The WBG’s effectiveness at public sector governance/reform;  The WBG’s effectiveness at rural development; and  The WBG’s effectiveness at education. 23 World Bank Group Country Opinion Survey 2015: Mauritania VII. How the World Bank Group Operates The World Bank Group’s Work in Mauritania: Year Comparison5  Year comparison: Respondents in the FY’12 and this year’s Country Surveys did not differ in their views on the following statements about the WBG’s work in Mauritania. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Overall the World Bank Group currently plays 5.3 a relevant role in development in Mauritania¹ 5.0 The World Bank Group supports programs 5.2 and strategies that are realistic for Mauritania 4.7 The World Bank Group’s work is aligned with 4.6 FY 2015 what I consider the development priorities for FY 2012 Mauritania¹ 4.5 "To what extent do you agree with the following statements about the World Bank Group’s work in Mauritania?" (1-"Strongly disagree", 10-"Strongly agree") ¹Indicator Question 5 Means in the chart were calculated based on weighted data. For more information about weighting, please see Appendix F. 24 World Bank Group Country Opinion Survey 2015: Mauritania VII. How the World Bank Group Operates (continued) The World Bank Group’s Work in Mauritania: Collaboration Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 7.2 Overall the World Bank Group currently plays a relevant role in development in Mauritania*¹ 4.7 6.6 The World Bank Group supports programs and strategies that are realistic for Mauritania* 4.6 6.1 Collaborating The World Bank Group’s work is aligned with what I consider the development priorities for Mauritania*¹ 4.2 Not collaborating "To what extent do you agree with the following statements about the World Bank Group’s work in Mauritania?" (1-"Strongly disagree", 10-"Strongly agree") (*Significanlty different between collaborators and non-collaborators with the WBG) ¹Indicator Question 25 World Bank Group Country Opinion Survey 2015: Mauritania VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison6  Year comparison: Respondents of this year’s Country Survey had significantly lower levels of agreement with the statement that “the WBG disburses funds promptly� compared to respondents in the FY’12 Country Survey. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Where country systems are adequate, the World 5.8 Bank Group makes appropriate use of them¹ Working with the World Bank Group increases 5.5 Mauritania’s institutional capacity 4.8 The World Bank Group treats clients and 5.5 stakeholders in Mauritania with respect 5.8 The World Bank Group provides effective 5.3 implementation support The World Bank Group effectively monitors and 5.2 evaluates the projects and programs it supports 5.6 The World Bank Group’s “Safeguard Policy� 4.9 requirements are reasonable The World Bank Group’s conditions on its lending 4.8 are reasonable 5.3 The World Bank Group’s approvals and reviews are 4.6 done in a timely fashion The World Bank Group takes decisions quickly in 4.0 Mauritania¹ FY 2015 3.9 FY 2012 The World Bank Group disburses funds promptly* 5.1 "To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") (*Significantly different between FY 2015 and FY 2012) ¹Indicator Question 6 Means in the chart were calculated based on weighted data. For more information about weighting, please see Appendix F. 26 World Bank Group Country Opinion Survey 2015: Mauritania VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank Group treats clients and 7.1 stakeholders in Mauritania with respect* 5.0 Working with the World Bank Group increases 6.8 Mauritania’s institutional capacity* 5.0 The World Bank Group effectively monitors and 6.3 evaluates the projects and programs it supports* 5.0 The World Bank Group provides effective 5.9 implementation support* 4.8 Where country systems are adequate, the World 5.9 Bank Group makes appropriate use of them¹ 5.3 The World Bank Group’s conditions on its lending 5.8 are reasonable* 4.2 The World Bank Group’s “Safeguard Policy� 5.5 requirements are reasonable 4.8 The World Bank Group’s approvals and reviews are 5.2 done in a timely fashion* 4.0 The World Bank Group takes decisions quickly in 4.7 Mauritania¹ 3.8 Collaborating 4.6 Not collaborating The World Bank Group disburses funds promptly* 3.2 "To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") (*Significantly different between collaborators and non-collaborators with the WBG) ¹Indicator Question 27 World Bank Group Country Opinion Survey 2015: Mauritania VII. How the World Bank Group Operates (continued) The World Bank Group as an Effective Development Partner: Year Comparison7  Year comparison: As indicated in the chart below, respondents of this year’s Country Survey gave significantly higher ratings for the WBG’s collaboration with the government and other donors/development partners, compared to respondents in the FY’12 Country Survey. Mean Rating 1 2 3 4 5 6 7 8 9 10 Collaboration with the Government*¹ 6.9 5.5 Being a long-term partner¹ 6.9 Collaboration with other donors and development 6.5 partners*¹ 4.9 Straightforwardness and honesty¹ 4.7 5.6 Openness (sharing data and other information)¹ 4.7 Collaboration with the private sector¹ 4.6 Flexibility (in terms of changing country 4.5 circumstances)¹ 4.5 Staff accessibility¹ 4.4 5.1 Responsiveness¹ 4.4 4.3 The speed in which it gets things accomplished on the 4.3 ground¹ Ease of access to the people at the World Bank Group 4.3 who are making decisions important to my work¹ Flexibility (in terms of the institution’s products and 4.0 services)¹ FY 2015 Collaboration with civil society¹ 3.8 FY 2012 Being inclusive¹ 3.8 "To what extent is the World Bank Group an effective development partner in Mauritania, in terms of each of the following?" (1-"To no degree at all", 10-"To a very significant degree") (*Significantly different between FY2015 and FY2012) ¹Indicator Question 7 All means in this chart are calculated based on weighted data. 28 World Bank Group Country Opinion Survey 2015: Mauritania VII. How the World Bank Group Operates (continued) The World Bank Group as an Effective Development Partner: Collaboration Mean Rating 1 2 3 4 5 6 7 8 9 10 Being a long-term partner*¹ 8.2 6.4 Collaboration with the Government¹ 7.3 6.7 Collaboration with other donors and development 6.8 partners¹ 6.2 Straightforwardness and honesty*¹ 6.7 4.4 Staff accessibility*¹ 6.1 3.5 Ease of access to the people at the World Bank Group 5.8 who are making decisions important to my work*¹ 3.3 Openness (sharing data and other information)*¹ 5.8 4.3 Responsiveness*¹ 5.8 4.0 Being inclusive*¹ 5.4 3.6 Flexibility (in terms of changing country 5.4 circumstances)*¹ 3.9 Collaboration with civil society*¹ 5.2 3.8 The speed in which it gets things accomplished on the 5.2 ground*¹ 3.8 Collaborating Flexibility (in terms of the institution’s products and 5.1 services)*¹ 3.6 Not collaborating Collaboration with the private sector*¹ 4.9 3.7 "To what extent is the World Bank Group an effective development partner in Mauritania, in terms of each of the following?" (1-"To no degree at all", 10-"To a very significant degree") (*Significantly different between collaborators and non-collaborators with the WBG) ¹Indicator Question 29 World Bank Group Country Opinion Survey 2015: Mauritania VII. How the World Bank Group Operates (continued) Internal Measuring and Monitoring Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 4.4 "To what extent do you believe the World Bank Group measures and corrects its work in real time in Mauritania?" (1-"To no degree at all", 10-"To a very significant degree") 30 World Bank Group Country Opinion Survey 2015: Mauritania VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work Percentage of Respondents (N=179) Weekly 7% Monthly 13% A few times a year 26% Rarely 29% Never 25% "How frequently do you consult World Bank Group knowledge work and activities in the work you do?" (Respondents chose from a list.) 31 World Bank Group Country Opinion Survey 2015: Mauritania VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Mauritania’s Knowledge Needs (Indicator Question)  Year comparison: Respondents of FY’12 and FY’15 Country Surveys had statistically similar levels of agreement that the World Bank Group meets Mauritania’s needs for knowledge services. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 All Respondents 4.8 "The World Bank Group meets Mauritania's needs for knowledge services" (1-"Strongly disagree", 10-"Strongly agree") 32 World Bank Group Country Opinion Survey 2015: Mauritania VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities  Year comparison: Respondents of FY’12 and FY’15 Country Surveys all gave statistically similar ratings for the qualities of the WBG’s knowledge work and activities. Mean Rating 1 2 3 4 5 6 7 8 9 10 Are source of relevant information on global 5.8 good practices Are timely 5.4 Are accessible (well written and easy to 5.0 understand) Include appropriate level of stakeholder 4.8 involvement during preparation Are adaptable to Mauritania’s specific development challenges and country 4.8 circumstances¹ Lead to practical solutions 4.7 Are adequately disseminated 4.5 Are translated enough into local language 3.0 "In Mauritania, to what extent do you believe that the World Bank Group’s knowledge work and activities:" (1-"To no degree at all", 10-"To a very significant degree") ¹Indicator Question 33 World Bank Group Country Opinion Survey 2015: Mauritania VIII. World Bank Group’s Knowledge and Instruments (continued) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) Mean Technical Quality Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.2 "Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?" (1-"Very low technical quality", 10-"Very high technical quality") 34 World Bank Group Country Opinion Survey 2015: Mauritania VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Mauritania’s Needs for Financial Instruments (Indicator Question)  Year comparison: Respondents in FY’12 and this year’s Country Surveys had statistically similar levels of agreement that the World Bank Group’s financial instruments meet Mauritania’s needs. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 All Respondents 4.9 "The World Bank Group's financial instruments meet the needs of Mauritania." (1-"Strongly disagree", 10-"Strongly agree") 35 World Bank Group Country Opinion Survey 2015: Mauritania IX. The Future Role of the World Bank Group in Mauritania The World Bank Group’s Local Presence in Mauritania Percentage of Respondents (N=183) More local presence 83% The current level of local presence is 9% adequate Don't know 5% Less local presence 3% “To be a more effective development partner in Mauritania, do you think the World Bank Group should have...? � (Respondents chose from a list.) Selectivity of the World Bank Group’s Support Percentage of Respondents (N=189) Don't know 35% The World Bank Group is not sufficiently selective in Mauritania, and it is involved in 33% too many areas of development The World Bank Group is sufficiently selective and focuses on the most important 32% development challenges in Mauritania “Which of the following best describes the WBG’s support in Mauritania?� (Respondents chose from a list.) 36 World Bank Group Country Opinion Survey 2015: Mauritania IX. The Future Role of the World Bank Group in Mauritania (continued) Making the World Bank Group of Greater Value  Year comparison: Respondents in the FY’12 Country Survey indicated that the World Bank should “reduce the complexity of obtaining World Bank financing (38%)� to make itself of greater value in Mauritania.  Stakeholder difference: it is worth mentioning that respondents from CSOs and media were significantly more likely to indicate that the WBG should “provide more adequate data/knowledge/statistics/figures on Mauritania’s economy� than respondents from other stakeholder groups. Percentage of Respondents (N=178) Reach out more to groups outside of Government 32% Increase the level of capacity development in the country 30% Provide more adequate data/knowledge/statistics/figures on Mauritania’s economy 30% Reduce the complexity of obtaining World Bank Group financing 21% Offer more innovative financial products 17% Work faster 15% Ensure greater selectivity in its work 14% Improve the quality of its experts as related to Mauritania’s specific challenges 12% Collaborate more effectively with Government clients 11% Offer more innovative knowledge services 6% Improve the competitiveness of its financing compared to markets 3% Other 3% "Which of the following SHOULD the World Bank Group do to make itself of greater value in Mauritania? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 37 World Bank Group Country Opinion Survey 2015: Mauritania IX. The Future Role of the World Bank Group in Mauritania (continued) World Bank Group Should Collaborate More with …  Year comparison: Respondents in the FY’12 Country Survey indicated that the World Bank should work more with “NGOs (64%)� to ensure better development results in Mauritania. Percentage of Respondents (N=196) NGOs/Community Based Organizations 36% Beneficiaries 32% Local Government 26% Academia/think tanks/research institutes 23% Private sector 20% Youth/university groups 19% Community of development partners 16% Media 6% Don’t know 5% Parliament 3% Foundations 2% Other 2% "In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country ?" (Respondents chose from a list. Responses combined.) 38 World Bank Group Country Opinion Survey 2015: Mauritania IX. The Future Role of the World Bank Group in Mauritania (continued) Where the World Bank Group Should Focus its Resources  Year comparison: Respondents in the FY’12 Country Survey indicated that the WBG should focus its resources on “government effectiveness/governance (15%),� “access to education, quality of education (15%),� and “skills development/employment/income generating (15%).� Percentage of Respondents (N=189) Education 51% Agricultural development 26% Health 23% Poverty reduction 23% Job creation/employment 19% Public sector governance/reform 17% Social protection 14% Rural development 14% Law and justice 13% Equality of opportunity 12% Anti corruption 11% Food security 10% Economic growth 10% Private sector development 10% Transport 8% Water and sanitation 7% Energy 5% Natural resource management 4% Foreign direct investment 2% Information and communications technology 2% Disaster management 2% Urban development 2% Global/regional integration 2% Gender equity 2% Regulatory framework 2% Environmental sustainability 1% Climate change 1% Communicable/non-communicable diseases 1% Crime and violence <1% Trade and exports <1% Financial markets 0% “When thinking about how the World Bank Group can have the most impact on development results in Mauritania, in which sectoral areas do you believe the World Bank Group should focus most of its attention and resources in Mauritania? (Choose no more than THREE)� (Respondents chose from a list. Responses combined.) 39 World Bank Group Country Opinion Survey 2015: Mauritania IX. The Future Role of the World Bank Group in Mauritania (continued) Future combination of WBG services Percentage of Respondents (N=175) Financial services 31% Knowledge products 24% The combination is appropriate for Mauritania 20% Convening services 11% Don't know 11% None of the above 3% "When considering the combination of services that the World Bank Group offers in Mauritania, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Mauritania?" (Respondents chose from a list.) Future Role of the World Bank Group  Respondents in FY’12 and this year’s Country Surveys had statistically similar ratings for the future role the World Bank Group should play in Mauritania’s development. Mean Rating 1 2 3 4 5 6 7 8 9 10 All respondents 7.7 "How significant a role do you believe the World Bank Group SHOULD play in Mauritania's development in the near future?" (1-"Not a significant role at all", 10-"Very significant role") 40 World Bank Group Country Opinion Survey 2015: Mauritania X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B for all responses by stakeholder groups. General Information Sources  Year comparison: In FY’12, respondents got most of their information about economic and social development issues in Mauritania from the Internet (59%). Percentage of Respondents (N=192) Internet 67% Local television 18% Local newspapers 18% International television 17% Social media 15% Periodicals 13% Local radio 12% Other 10% International radio 8% International newspapers 6% "How do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 41 World Bank Group Country Opinion Survey 2015: Mauritania X. Communication and Outreach (continued) Preferred Information Sources  Year comparison: A plurality of respondents of the FY’12 Country Survey indicated they would prefer to receive information from the WBG through “face to face meetings/discussion (59%)� and “workshops/conferences (59%).� Percentage of Respondents (N=189) World Bank Group’s seminars/workshops/ 48% conferences Direct contact with World Bank Group 43% World Bank Group’s website 37% e-Newsletters 26% World Bank Group’s publications and other 16% written materials Social media 10% Mobile phones 6% Other 1% "How would you prefer to receive information from the World Bank Group? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 42 World Bank Group Country Opinion Survey 2015: Mauritania X. Communication and Outreach (continued) Access to Information8 Percentage of Respondents (FY 2015 N=141; FY 2012 N=98) 20% Yes FY 2015 17% FY 2012 80% No 83% "Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions?" Percentage of Respondents (FY 2015 N=129; FY 2012 N=86) 19% Yes FY 2015 12% FY 2012 81% No 88% "Have you requested information from the World Bank Group on its activities in the past year?" Percentage of Respondents (FY 2015 N=29; FY 2012 N=36) 55% Yes 56% 45% FY 2015 No 44% FY 2012 "Were you able to obtain this information?" 8 All percentages presented in the charts on this page were calculated based on weighted data. 43 World Bank Group Country Opinion Survey 2015: Mauritania X. Communication and Outreach (continued) Access to the Internet9 Percentage of Respondents (FY 2015 N=136; FY 2012 N=86) 87% Yes 90% 13% No FY 2015 10% FY 2012 "Do you have access to the Internet?"  Year comparison: Respondents of this year’s Country Survey were significantly more likely to indicate that they primarily use “high speed� connection when visiting a World Bank Group website, compared to respondents in the FY12 Country Survey. Percentage of Respondents (FY 2015 N=111; FY 2012 N=68) 79% High speed 54% FY 2015 21% Dial-up FY 2012 46% "Which Internet connection do you use primarily when visiting a World Bank Group website?� (Respondents chose from a list.)" 9 All percentages presented in the charts on this page were calculated based on weighted data. 44 World Bank Group Country Opinion Survey 2015: Mauritania X. Communication and Outreach (continued) Website Usage10  Year comparison: Respondents of this year’s Country Survey were significantly less likely to indicate that they use/have used the World Bank Group website, compared to respondents in the FY12 Country Survey. Percentage of Respondents (FY 2015 N=135; FY 2012 N=82) 59% Yes 74% 41% FY 2015 No 26% FY 2012 " Do you use/have you used the World Bank Group website?" Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 I find the World Bank Group’s websites easy 6.7 to navigate 6.1 6.6 FY 2015 I find the information on the World Bank Group’s websites useful FY 2012 6.6 "Please rate how much you agree with the following statements" (1-"Strongly disagree", 10-"Strongly agree�) 10 All percentages and means presented in the charts on this page were calculated based on weighted data. 45 World Bank Group Country Opinion Survey 2015: Mauritania X. Communication and Outreach (continued) Use of WBG’s Social Media Channels Percentage of Respondents (N=182) Yes 19% No 81% "Do you currently consult the World Bank Group social media sites?" Evaluation of WBG’s Social Media Channels Mean Level of Agreement (N = 59) 1 2 3 4 5 6 7 8 9 10 The World Bank Group’s social media channels are valuable sources of 5.2 information about the institution "Please rate how much you agree with the following statements" (1-"Strongly disagree", 10-"Strongly agree�) 46 World Bank Group Country Opinion Survey 2015: Mauritania X. Communication and Outreach (continued) Information Sharing11 Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 5.5 When I need information from the World Bank Group I know how to find it 5.9 FY 2015 5.0 FY 2012 The World Bank Group is responsive to my information requests and inquiries 5.3 "Please rate how much you agree with the following statements" (1-"Strongly disagree", 10-"Strongly agree�) 11 Means in the chart were calculated based on weighted data. 47 World Bank Group Country Opinion Survey 2015: Mauritania XI. Appendices A. Responses to All Questions across All Respondents ..................... 49 B. Responses to All Questions by Stakeholder Groups ...................... 64 C. Responses to All Questions by Geographic Location..................... 80 D. Responses to All Questions by Levels of Collaboration ................. 92 E. Responses to All Questions by Gender ....................................... 104 F. Responses to All Questions by Year ............................................ 116 G. Responses to Key Questions by Areas of Specialization .............. 120 H. Indicator Questions as a Function of Exposure to the WBG ........ 124 I. Indicator Questions by Stakeholder Groups .............................. 125 J. WBG Country Opinion Survey FY 15 – Mauritania Questionnaire 126 Mauritania 48 World Bank Group Country Opinion Survey 2015: Mauritania Appendix A: Responses to All Questions across All Respondents (N=204) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know� (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Mauritania Percentage of Respondents 1. In general would you say that Mauritania is headed in ...? (N=199) The right direction 42.2% The wrong direction 36.2% Not sure 21.6% 2. Listed below are a number of development priorities in Mauritania. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Mauritania? (Choose no more than THREE) (Responses Combined; N=184) Education 64.1% Public sector governance/reform 29.9% Anti corruption 24.5% Health 24.5% Poverty reduction 16.8% Job creation/employment 15.8% Law and justice 15.8% Agricultural development 13.0% Equality of opportunity 13.0% Food security 12.0% Social protection 9.8% Energy 7.1% Water and sanitation 6.0% Urban development 5.4% Natural resource management 4.9% Private sector development 4.3% Rural development 4.3% Economic growth 4.3% Transport 3.8% Information and communications technology 3.3% Climate change 2.2% Gender equity 2.2% Environmental sustainability 1.6% Crime and violence 1.6% Foreign direct investment 1.6% Disaster management 1.6% Global/regional integration 0.5% Regulatory framework 0.5% Financial markets 0.0% Trade and exports 0.0% Communicable/non-communicable diseases 0.0% 49 World Bank Group Country Opinion Survey 2015: Mauritania A. General Issues Facing Mauritania (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would Percentage of Respondents contribute most to reducing poverty in Mauritania? (Choose no more than THREE) (Responses Combined; N=188) Education 55.9% Job creation/employment 27.7% Equality of opportunity 25.0% Anti corruption 25.0% Rural development 20.7% Health 20.7% Agricultural development 19.7% Economic growth 13.8% Food security 11.7% Public sector governance/reform 11.2% Water and sanitation 10.6% Law and justice 10.1% Private sector development 7.4% Social protection 6.9% Natural resource management 6.9% Energy 4.8% Urban development 2.7% Foreign direct investment 2.7% Global/regional integration 2.1% Regulatory framework 1.6% Transport 1.6% Information and communications technology 1.6% Climate change 1.1% Environmental sustainability 1.1% Gender equity 0.5% Communicable/non-communicable diseases 0.5% Disaster management 0.5% Trade and exports 0.5% Crime and violence 0.0% Financial markets 0.0% 50 World Bank Group Country Opinion Survey 2015: Mauritania A. General Issues Facing Mauritania (continued) 4. The World Bank Group’s “Shared Prosperity� goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this Percentage of Respondents would be achieved in Mauritania? (Choose no more than TWO) (Responses Combined; N=185) Education and training that better ensure job opportunity 36.8% Better employment opportunities for young people 32.4% Greater access to micro-finance for the poor 28.6% Strengthening the rule of law 17.3% Better opportunity for the poor who live in rural areas 16.8% A growing middle class 11.4% Greater access to health and nutrition for citizens 9.2% Consistent economic growth 8.6% Better employment opportunities for women 6.5% Greater equity of fiscal policy 6.5% Better quality public services 5.9% Better entrepreneurial opportunities 5.9% Greater voice and participation for citizens to help ensure greater accountability 5.4% More reliable social safety net 4.3% Better opportunity for the poor who live in urban areas 2.7% Other 1.1% B. Overall Attitudes toward the World Bank Group Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank Group in 182 0 4.84 2.84 Mauritania? (1-Not familiar at all, 10-Extremely familiar) Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s 148 35 4.90 2.64 effectiveness in Mauritania? (1-Not effective at all, 10-Very effective) Staff Preparedness N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared to help Mauritania solve its most complicated development 136 46 5.38 2.64 challenges? (1-To no degree at all, 10-To a very significant degree) 51 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) 4. When thinking about how the World Bank Group can have the most impact on development results in Mauritania, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and Percentage of Respondents knowledge services) in Mauritania? (Choose no more than THREE) (Responses Combined; N=189) Education 50.8% Agricultural development 25.9% Health 22.8% Poverty reduction 22.8% Job creation/employment 19.0% Public sector governance/reform 16.9% Social protection 13.8% Rural development 13.8% Law and justice 12.7% Equality of opportunity 11.6% Anti corruption 11.1% Food security 10.1% Economic growth 10.1% Private sector development 10.1% Transport 8.5% Water and sanitation 7.4% Energy 4.8% Natural resource management 4.2% Foreign direct investment 2.1% Information and communications technology 2.1% Disaster management 2.1% Urban development 1.6% Global/regional integration 1.6% Gender equity 1.6% Regulatory framework 1.6% Environmental sustainability 1.1% Climate change 1.1% Communicable/non-communicable diseases 1.1% Crime and violence 0.5% Trade and exports 0.5% Financial markets 0.0% 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=159) nd activity do you believe is of greatest VALUE and which activity is Greatest 2 Greatest of second greatest value in Mauritania? Value Value Combined Financial resources 27.1% 11.9% 39.0% Capacity development 22.6% 15.7% 38.3% Policy advice, studies, analyses 13.5% 17.6% 31.2% Coordination of development partners 8.4% 12.6% 21.0% Mobilizing third party financial resources 8.4% 11.9% 20.3% Technical assistance 6.5% 13.8% 20.3% Convening/facilitating 9.0% 6.3% 15.3% Data 1.9% 4.4% 6.3% Other 2.6% 1.9% 4.5% Linkage to non-Bank expertise 0.0% 3.8% 3.8% 52 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) How EFFECTIVE do you believe the WBG is in terms of the capacity building work Effectiveness it does in each of the following areas in Mauritania? (1-Not effective at all, 10-Very effective) N DK Mean SD 6. Project implementation (or other organizational strengthening) 117 66 5.50 2.83 7. Citizen engagement (incorporating citizens' voices into development) 106 71 3.96 2.76 8. Policy design (for clarity and better incentives to achieve development goals) 109 69 5.69 2.79 When thinking about how to improve capacity building in Mauritania to help Importance ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (1-Not important all, 10-Very important) N DK Mean SD 9. Project implementation (or other organizational strengthening) 120 51 7.43 2.71 10. Citizen engagement (incorporating citizens' voices into development) 118 55 6.81 2.96 11. Policy design (for clarity and better incentives to achieve development goals) 125 53 7.49 2.73 12. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Mauritania? (Choose no more than TWO) (Responses Combined; N=184) Not willing to honestly criticize policies and reform efforts in the country 21.7% Not collaborating enough with stakeholders outside the Government 21.7% Staff too inaccessible 17.9% Not enough public disclosure of its work 17.4% World Bank Group’s processes too complex 16.8% Too influenced by shareholder countries 16.3% Not adequately sensitive to political/social realities in Mauritania 13.0% Imposing technocratic solutions without regard to political realities 10.9% Its advice and strategies do not lend themselves to practical problem solving 10.9% World Bank Group’s processes too slow 10.3% Not exploring alternative policy options 7.1% Arrogant in its approach 6.0% Not aligned with country priorities 5.4% Not aligned with other development partners’ work 4.9% Don’t know 3.8% Not client focused 2.7% Other 1.6% The credibility of its knowledge/data 1.6% 13. Which World Bank Group’s instruments do you believe are the MOST Percentage of Respondents effective in reducing poverty in Mauritania? (Choose no more than TWO) (Responses Combined; N=188) Investment lending 39.4% Capacity development 38.8% Technical assistance 21.3% Multi-sectoral approaches 19.1% Don’t know 18.1% Policy based lending / budget support to the Government 13.8% Knowledge products/services 13.3% Trust Fund management 10.6% Other 2.7% 53 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) 14. To what extent do you believe that the World Bank Group’s work and support Percentage of Respondents help the poorest in Mauritania? (Choose only ONE response) (N=184) To a somewhat insufficient degree 32.1% To a very insufficient degree 26.1% To a somewhat sufficient degree 17.9% Don't know 17.4% To a fully sufficient degree 6.5% 15. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with Percentage of Respondents more in your country? (Choose no more than TWO) (Responses Combined; N=196) NGOs/Community Based Organizations 36.2% Beneficiaries 32.1% Local Government 26.0% Academia/think tanks/research institutes 23.5% Private sector 19.9% Youth/university groups 18.9% Community of development partners 16.3% Media 5.6% Don’t know 5.1% Parliament 2.6% Foundations 2.0% Other 2.0% To what extent do you agree with the following statements about the World Bank Level of Agreement Group’s work in Mauritania? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 16. Overall the WBG currently plays a relevant role in development in Mauritania* 154 32 5.47 3.01 17. The WBG’s work is aligned with what I consider the development priorities for 143 38 4.78 2.89 Mauritania* 18. The WBG supports programs and strategies that are realistic for Mauritania 141 36 5.19 3.01 19. The WBG treats clients and stakeholders in Mauritania with respect 125 52 5.62 3.00 To what extent do you agree with the following statementss about the World Level of Agreement Bank Group’s work in Mauritania? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 20. Responsiveness* 114 56 4.50 2.75 21. Flexibility (in terms of the institution’s products and services)* 110 56 4.06 2.34 22. Flexibility (in terms of changing country circumstances)* 117 49 4.26 2.30 23. Being inclusive* 96 67 4.06 2.46 24. Openness (sharing data and other information)* 127 42 4.67 2.82 25. Staff accessibility 120 46 4.25 2.79 26. Straightforwardness and honesty* 106 56 5.13 2.98 27. Ease of access to the people at the World Bank Group who are making decisions 119 49 4.05 2.80 important to my work* 28. Collaboration with civil society* 117 59 4.09 2.70 29. Collaboration with the Government* 123 47 6.85 2.89 30. Collaboration with other donors and development partners* 106 61 6.42 2.96 31. Collaboration with the private sector* 102 59 4.00 2.64 32. The speed in which it gets things accomplished on the ground* 108 54 4.22 2.52 33. Being a long-term partner* 114 56 6.85 3.07 54 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) 34. To be a more effective development partner in Mauritania, do you believe that Percentage of Respondents the World Bank Group should have…? (Select only ONE response) (N=183) More local presence 83.10% The current level of local presence is adequate 9.30% Don't know 4.90% Less local presence 2.70% 35. When World Bank Group assisted reform efforts fail or are slow to take place, Percentage of Respondents which of the following would you attribute to? (Choose no more than THREE) (Responses Combined; N=184) There is not an adequate level of citizen/civil society participation 31.0% The World Bank Group is not sensitive enough to political/social realities on the 29.3% ground The World Bank Group does not do adequate follow through/follow-up 23.4% Reforms are not well thought out in light of country challenges 23.4% The Government works inefficiently 20.7% Lack of/inadequate levels of capacity in Government 17.4% Political pressures and obstacles 13.6% Poor coordination of development partners 13.0% The World Bank Group works too slowly 12.5% Other 1.6% 55 World Bank Group Country Opinion Survey 2015: Mauritania C. World Bank Group’s Effectiveness and Results 1. In your opinion, how IMPORTANT is it for the World Bank Group to be Importance involved in the following areas of development in Mauritania? (1-Not important at all, 10-Very important) N DK Mean SD 1. Education 152 12 8.31 2.68 2. Poverty reduction 152 10 8.13 2.68 3. Health 151 15 8.11 2.59 4. Agricultural development 150 12 7.99 2.70 5. Rural development 138 13 7.87 2.53 6. Job creation/employment 139 11 7.83 2.82 7. Water and sanitation 131 20 7.76 2.70 8. Public sector governance/reform 138 19 7.73 2.76 9. Anti corruption 155 14 7.73 3.05 10. Food security 143 17 7.61 2.81 11. Economic growth 141 13 7.55 2.52 12. Natural resource management 139 19 7.38 2.85 13. Law and justice 147 16 7.27 3.17 14. Energy 136 16 7.24 2.67 15. Transport 135 19 7.16 3.00 16. Equality of opportunity 137 19 7.09 3.16 17. Private sector development 134 20 7.09 2.79 18. Urban development 135 17 7.04 2.70 19. Information and communications technology 133 17 6.94 2.80 20. Foreign direct investment 124 26 6.86 2.73 21. Regulatory framework 125 19 6.78 2.81 22. Social protection 133 23 6.74 2.90 23. Environmental sustainability 134 19 6.73 3.02 24. Global/regional integration 124 22 6.55 2.65 25. Communicable/non-communicable diseases 130 17 6.51 2.93 26. Trade and exports 121 26 6.17 2.75 27. Financial markets 117 25 6.10 2.88 28. Climate change 126 21 6.01 2.94 29. Disaster management 123 24 5.85 2.96 30. Gender equity 128 18 5.64 3.00 31. Crime and violence 125 22 5.63 3.14 56 World Bank Group Country Opinion Survey 2015: Mauritania C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the Effectiveness work it does in the following areas of development in Mauritania? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Urban development 88 67 5.18 2.53 2. Energy 80 72 5.13 2.61 3. Economic growth 99 61 5.08 2.79 4. Information and communications technology 79 80 5.01 2.85 5. Public sector governance/reform 106 52 4.90 2.78 6. Poverty reduction 111 46 4.89 2.87 7. Agricultural development 102 58 4.85 2.76 8. Health 108 51 4.79 2.84 9. Water and sanitation 82 73 4.78 2.82 10. Environmental sustainability 77 80 4.78 2.75 11. Rural development 103 56 4.73 2.74 12. Gender equity 74 78 4.72 2.82 13. Food security 97 60 4.68 2.77 14. Transport 80 76 4.53 2.73 15. Education 110 47 4.51 2.97 16. Natural resource management 87 74 4.44 2.84 17. Private sector development 95 61 4.42 2.70 18. Social protection 81 78 4.21 2.87 19. Job creation/employment 99 56 3.95 2.63 3. Where are the World Bank Group’s decisions made primarily that support the Percentage of Respondents program in Mauritania? (Select only ONE response) (N=193) At the Headquarters (in Washington D.C.) 51.8% In the country 6.2% Don’t know 42.0% Achieving Development Results* N DK Mean SD 4. To what extent does the World Bank Group’s work help to achieve development 149 42 5.21 2.69 results in Mauritania? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Mauritania? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 5. The World Bank Group’s financial instruments meet the needs of Mauritania * 135 50 4.89 2.88 6. The World Bank Group meets Mauritania’s needs for knowledge services* 131 53 4.85 2.81 Measuring and Correcting Work N DK Mean SD 7. To what extent do you believe the World Bank Group measures and corrects its work in real time in Mauritania? (1-To no degree at all, 10-To a very significant 117 73 4.44 2.54 degree) 57 World Bank Group Country Opinion Survey 2015: Mauritania D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=179) Weekly 7.3% Monthly 13.4% A few times a year 25.7% Rarely 28.5% Never 25.1% In Mauritania, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 121 53 5.44 2.72 3. Include appropriate level of stakeholder involvement during preparation 117 50 4.84 2.62 4. Lead to practical solutions 114 51 4.74 2.57 5. Are accessible (well written and easy to understand) 116 45 5.02 2.84 6. Are source of relevant information on global good practices 113 51 5.81 2.59 7. Are adequately disseminated 121 46 4.46 2.80 8. Are translated enough into local language 117 47 3.01 2.56 9. Are adaptable to Mauritania’s specific development challenges and country 119 47 4.77 2.53 circumstances* Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your country?* 144 39 5.73 2.79 (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the WBG’s knowledge 133 51 6.15 2.60 work and activities?* (1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 118 64 3.75 2.74 2. The World Bank Group effectively monitors and evaluates the projects and 141 42 5.43 2.99 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 126 51 4.34 2.62 4. The World Bank Group’s “Safeguard Policy� requirements are reasonable 101 71 5.02 2.72 5. The World Bank Group’s conditions on its lending are reasonable 114 62 4.74 2.89 6. The World Bank Group takes decisions quickly in Mauritania* 115 57 4.03 2.59 7. Working with the World Bank Group increases Mauritania’s institutional capacity 131 42 5.59 2.95 8. Where country systems (e.g., procurement, financial management, etc.) are 103 71 5.46 2.90 adequate, the World Bank Group makes appropriate use of them* 9. The World Bank Group provides effective implementation support (i.e., 131 46 5.14 2.81 supervision of projects) WBG Promoting PPP in Mauritania N DK Mean SD 10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Mauritania? (1-To no 135 53 4.43 2.77 degree at all, 10-To a very significant degree) 58 World Bank Group Country Opinion Survey 2015: Mauritania E. Working with the World Bank Group (continued) 11. Which of the following best describes the way the World Bank Group operates Percentage of Respondents in Mauritania? (Select only one response) (N=183) The World Bank Group does not take enough risk in Mauritania 42.6% Don't know 38.8% The World Bank Group’s approach to risk is appropriate 15.3% The World Bank Group takes too much risk in Mauritania 3.3% 12. Which of the following best describes the World Bank Group’s support in Percentage of Respondents Mauritania? (Select only one response) (N=189) Don't know 34.9% The World Bank Group is not sufficiently selective in Mauritania, and it is involved in 33.3% too many areas of development The World Bank Group is sufficiently selective and focuses on the most important 31.7% development challenges in Mauritania F. The Future Role of the World Bank Group in Mauritania Role of the World Bank Group N DK Mean SD 1. How significant a role do you believe the World Bank Group SHOULD play in Mauritania’s development in the near future? (1-Not a significant role at all, 173 9 7.68 2.71 10-Very significant role) 2. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Mauritania? (Choose no more than TWO) (Responses Combined; N=178) Reach out more to groups outside of Government 32.0% Increase the level of capacity development in the country 29.8% Provide more adequate data/knowledge/statistics/figures on Mauritania’s 29.8% economy Reduce the complexity of obtaining World Bank Group financing 21.3% Offer more innovative financial products 16.9% Work faster 15.2% Ensure greater selectivity in its work 14.0% Improve the quality of its experts as related to Mauritania’s specific challenges 11.8% Collaborate more effectively with Government clients 10.7% Offer more innovative knowledge services 6.2% Improve the competitiveness of its financing compared to markets 3.4% Other 3.4% 3. When considering the combination of services that the WBG offers in Mauritania and taking into account its limited level of resources, which ONE of the following do you believe the WBG should offer more of in Mauritania? Percentage of Respondents (Select only ONE response) (N=175) Financial services 30.9% Knowledge products 24.0% The combination is appropriate for Mauritania 20.0% Convening services 10.9% Don't know 10.9% None of the above 3.4% 59 World Bank Group Country Opinion Survey 2015: Mauritania G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Mauritania? (Choose no more than TWO) (Responses Combined; N=192) Internet 67.2% Local television 18.2% Local newspapers 17.7% International television 17.2% Social media 15.1% Periodicals 13.0% Local radio 12.0% Other 9.9% International radio 8.3% International newspapers 6.3% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=189) World Bank Group’s seminars/workshops/ conferences 47.6% Direct contact with World Bank Group 43.4% World Bank Group’s website 37.0% e-Newsletters 26.5% World Bank Group’s publications and other written materials 16.4% Social media 9.5% Mobile phones 6.3% Other 1.1% 3. Are you aware of the World Bank Group’s Access to Information Policy under which the Bank Group will now disclose any information in its possession that is Percentage of Respondents not on a list of exceptions? (N=188) Yes 20.2% No 79.8% 4. Have you requested information from the World Bank Group on its activities Percentage of Respondents in the past year? (N=170) Yes 14.1% No 85.9% Percentage of Respondents 5. Were you able to obtain this information? (N=34) Yes 41.2% No 58.8% Percentage of Respondents 6. Do you have access to the Internet? (N=181) Yes 76.8% No 23.2% Percentage of Respondents 7. Do you use/have you used the World Bank Group website? (N=183) Yes 47.5% No 52.5% 8. Do you currently consult the World Bank Group social media sites (e.g., Percentage of Respondents Facebook, blogs, Twitter, YouTube, Flickr)? (N=182) Yes 19.2% No 80.8% 60 World Bank Group Country Opinion Survey 2015: Mauritania G. Communication and Information Sharing (continued) 9. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=139) High speed/WiFi 72.7% Dial-up 27.3% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. I find the World Bank Group’s websites easy to navigate 102 66 6.19 2.96 11. I find the information on the World Bank Group’s websites useful 87 65 6.44 2.49 12. The World Bank Group’s social media channels are valuable sources of 59 102 5.19 2.99 information about the institution 13. When I need information from the World Bank Group I know how to 120 58 5.10 2.99 find it 14. The World Bank Group is responsive to my information requests and 86 88 4.57 2.90 inquiries H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Please mark only ONE response) (N=179) Employee of a Ministry, Ministerial Department or Implementation Agency 17.9% NGO/Community Based Organization 16.8% Private Sector Organization 11.7% Other 11.2% Project Management Unit (PMU)/Consultant/Contractor working on WBG 6.7% supported project Local Government Office or Staff 6.7% Media 5.0% Financial Sector/Private Bank 3.4% Youth Group 3.4% Academia/Research Institute/Think Tank 3.4% Independent Government Institution 2.8% Private Foundation 2.2% Office of Parliamentarian 1.7% Bilateral/Multilateral Agency 1.7% Trade Union 1.7% Office of Minister 1.1% Faith-Based Group 1.1% Judiciary Branch 1.1% Office of the President, Prime Minister .6% 61 World Bank Group Country Opinion Survey 2015: Mauritania H. Background Information (continued) 2. Please identify the primary specialization of your work. Percentage of Respondents (Please mark only ONE response) (N=179) Education 11.7% Other 11.2% Transport and ICT 8.4% Health, nutrition, and population 7.8% Finance, markets, insurance and banking 6.7% Macroeconomics and fiscal management 6.1% Communication and information services 6.1% Generalist (specialized in multiple sectors) 6.1% Urban, rural, and social development 4.5% Fishing 3.9% Energy and extractives 3.4% Governance 3.4% Social protection and labor 2.8% Trade and competitiveness 2.8% Water 2.2% Environment and natural resources 2.2% Public-private partnerships 2.2% Poverty 2.2% Legislative corps 2.2% Agribusiness, forestry 1.7% Fragility, conflict and violence 1.1% Job creation 1.1% 3. Which one of the following best describes your level of interaction with the Percentage of Respondents World Bank Group in your country? (Select only ONE response) (N=185) I have never collaborated with the World Bank Group 58.9% I currently collaborate with the World Bank Group 20.5% I have previously collaborated with the World Bank Group 13.0% Both of the above (I currently collaborate and previously have collaborated with 7.6% the World Bank Group) 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Mauritania? (Select only ONE response) (N=123) The World Bank (IDA) 65.9% The Multilateral Investment Guarantee Agency (MIGA) 3.3% Other 30.9% 5. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Mauritania? (Choose no more than TWO) (Responses Combined; N=164) Collaborate as part of my professional duties 39.6% Observer 32.3% Use World Bank Group website for information, data, research, etc. 28.0% Use World Bank Group reports/data 23.2% Engage in World Bank Group related/sponsored events/activities 22.6% 62 World Bank Group Country Opinion Survey 2015: Mauritania H. Background Information (continued) Percentage of Respondents 6. What’s your gender? (N=192) Female 20.3% Male 79.7% Percentage of Respondents 7. Which best represents your geographic location? (N=181) Nouakchott 79.6% Outside Nouakchott (South and Senegal River Region) 13.3% Outside Nouakchott (North Region) 3.3% Outside Nouakchott (East Region) 2.2% Outside Nouakchott (West Region: Hodh Echargui, Hodh El Gharbi, Assaba) 1.7% 63 World Bank Group Country Opinion Survey 2015: Mauritania Appendix B: Responses to All Questions by Stakeholder Groups 12 A. General Issues facing Mauritania In general, would you say that Mauritania is headed in...?* Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other The right direction 67.4% 66.7% 33.3% 26.7% 11.1% 33.3% The wrong direction 18.6% 8.3% 33.3% 48.9% 66.7% 43.6% Not sure 14.0% 25.0% 33.3% 24.4% 22.2% 23.1% *Significantly different between stakeholder groups Listed below are a number of development priorities in Mauritania. Please identify which of the following you consider the most important development priorities in Mauritania? Percentage of Respondents Employee of a Ministry/ Private Sector/ Financial (Responses combined) PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Social protection 11.9% 0.0% 14.8% 12.8% 0.0% 7.1% Food security 9.5% 25.0% 7.4% 10.3% 12.5% 9.5% Public sector governance/reform 35.7% 25.0% 33.3% 12.8% 25.0% 33.3% Global/regional integration* 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% Gender equity 0.0% 0.0% 0.0% 5.1% 0.0% 4.8% Private sector development 9.5% 0.0% 7.4% 0.0% 0.0% 2.4% Foreign direct investment 2.4% 8.3% 0.0% 0.0% 0.0% 2.4% Water and sanitation 7.1% 16.7% 7.4% 7.7% 12.5% 0.0% Anti corruption 23.8% 16.7% 22.2% 28.2% 12.5% 33.3% Job creation/employment 14.3% 8.3% 11.1% 15.4% 37.5% 16.7% Rural development* 7.1% 0.0% 0.0% 2.6% 25.0% 2.4% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development 2.4% 16.7% 0.0% 10.3% 12.5% 4.8% Environmental sustainability 2.4% 8.3% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 11.9% 0.0% 18.5% 12.8% 12.5% 14.3% Health 14.3% 33.3% 22.2% 25.6% 12.5% 35.7% Education 59.5% 58.3% 66.7% 59.0% 50.0% 78.6% Poverty reduction 21.4% 25.0% 11.1% 15.4% 25.0% 14.3% Energy 7.1% 16.7% 7.4% 10.3% 0.0% 4.8% Transport 4.8% 8.3% 3.7% 5.1% 12.5% 0.0% Climate change 0.0% 0.0% 0.0% 5.1% 0.0% 0.0% Agricultural development 11.9% 8.3% 18.5% 17.9% 25.0% 7.1% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 7.4% 2.6% 0.0% 0.0% Economic growth 11.9% 0.0% 0.0% 5.1% 0.0% 2.4% Law and justice 23.8% 8.3% 22.2% 12.8% 12.5% 9.5% Regulatory framework 0.0% 0.0% 3.7% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 2.4% 8.3% 3.7% 5.1% 0.0% 9.5% Disaster management 0.0% 0.0% 0.0% 5.1% 0.0% 2.4% Information and communications technology 4.8% 8.3% 11.1% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 12 Only 179 respondents provided the information about their current positions. Thus only these respondents were included in the across-stakeholder analysis presented in this appendix. 64 World Bank Group Country Opinion Survey 2015: Mauritania A. General Issues facing Mauritania (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than THREE) Percentage of Respondents Employee of a Ministry/ Private Sector/ Financial (Responses combined) PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Water and sanitation* 4.8% 16.7% 11.1% 9.8% 44.4% 9.5% Equality of opportunity 21.4% 8.3% 25.9% 24.4% 55.6% 28.6% Economic growth 19.0% 0.0% 7.4% 12.2% 11.1% 14.3% Climate change 0.0% 0.0% 0.0% 2.4% 0.0% 2.4% Global/regional integration 7.1% 0.0% 0.0% 2.4% 0.0% 0.0% Gender equity 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% Rural development 26.2% 25.0% 14.8% 19.5% 11.1% 23.8% Urban development* 0.0% 0.0% 0.0% 12.2% 0.0% 0.0% Regulatory framework 2.4% 8.3% 0.0% 2.4% 0.0% 0.0% Social protection 4.8% 0.0% 11.1% 14.6% 0.0% 4.8% Law and justice 14.3% 16.7% 7.4% 7.3% 0.0% 14.3% Transport 4.8% 0.0% 0.0% 2.4% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases* 0.0% 0.0% 0.0% 0.0% 11.1% 0.0% Information and communications technology 7.1% 0.0% 0.0% 0.0% 0.0% 0.0% Anti corruption 11.9% 25.0% 33.3% 24.4% 55.6% 31.0% Private sector development 11.9% 8.3% 7.4% 7.3% 0.0% 4.8% Foreign direct investment 0.0% 8.3% 0.0% 4.9% 0.0% 4.8% Education 57.1% 58.3% 51.9% 53.7% 44.4% 59.5% Energy 4.8% 8.3% 11.1% 4.9% 0.0% 2.4% Public sector governance/reform 7.1% 16.7% 22.2% 4.9% 11.1% 9.5% Natural resource management 7.1% 8.3% 14.8% 0.0% 11.1% 9.5% Environmental sustainability 2.4% 0.0% 0.0% 0.0% 0.0% 2.4% Disaster management 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% Health 14.3% 16.7% 33.3% 26.8% 0.0% 19.0% Agricultural development 23.8% 33.3% 18.5% 12.2% 22.2% 19.0% Job creation/employment 33.3% 25.0% 22.2% 26.8% 0.0% 31.0% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Trade and exports 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% Food security 14.3% 16.7% 7.4% 9.8% 11.1% 9.5% *Significantly different between stakeholder groups 65 World Bank Group Country Opinion Survey 2015: Mauritania A. General Issues facing Mauritania (continued) The World Bank Group’s “Shared Prosperity� goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Mauritania? (Choose no more than TWO) Percentage of Respondents Employee of a Ministry/ Private Sector/ Financial (Responses combined) PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Better employment opportunities for young people 33.3% 9.1% 33.3% 38.5% 0.0% 35.0% Better employment opportunities for women 7.1% 0.0% 3.7% 7.7% 0.0% 5.0% Greater access to micro-finance for the poor* 21.4% 9.1% 14.8% 41.0% 62.5% 30.0% Greater voice and participation for citizens to help ensure greater accountability 4.8% 0.0% 3.7% 5.1% 12.5% 10.0% Greater access to health and nutrition for citizens 11.9% 0.0% 14.8% 7.7% 12.5% 5.0% Better entrepreneurial opportunities 11.9% 18.2% 3.7% 2.6% 0.0% 2.5% A growing middle class* 2.4% 18.2% 18.5% 12.8% 50.0% 7.5% Better opportunity for the poor who live in rural areas 16.7% 18.2% 7.4% 20.5% 25.0% 12.5% Better opportunity for the poor who live in urban areas 0.0% 0.0% 0.0% 5.1% 0.0% 2.5% Consistent economic growth 14.3% 9.1% 18.5% 2.6% 0.0% 7.5% More reliable social safety net 4.8% 9.1% 11.1% 0.0% 0.0% 2.5% Greater equity of fiscal policy* 2.4% 27.3% 7.4% 2.6% 0.0% 10.0% Education and training that better ensure job opportunity 47.6% 36.4% 29.6% 30.8% 25.0% 45.0% Better quality public services 7.1% 9.1% 11.1% 5.1% 0.0% 2.5% Strengthening the rule of law 14.3% 27.3% 22.2% 15.4% 12.5% 22.5% Other 0.0% 9.1% 0.0% 2.6% 0.0% 0.0% *Significantly different between stakeholder groups B. Overall Attitudes toward the World Bank Group Which of the following best describes your current position? Employee of a Ministry/ Private Sector/ Financial PMU/ Consultant Local government Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World Bank Group 43 5.81 2.51 12 5.67 2.50 25 4.08 2.50 44 3.68 2.96 9 6.00 2.69 39 4.95 2.92 in Mauritania?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between stakeholder groups Which of the following best describes your current position? Employee of a Ministry/ Private Sector/ Financial PMU/ Consultant Local government Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank 36 5.39 2.23 11 5.27 2.57 17 4.18 1.78 36 4.08 2.90 9 4.78 2.49 29 5.10 2.85 Group’s effectiveness in Mauritania. (1-Not effective at all, 10-Very effective) Which of the following bes t des cribes your current pos ition? Em ployee of a Minis try/ Private Sector/ Financial PMU/ Cons ultant Local governm ent Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s s taff is well prepared to help Mauritania s olve its m os t 37 5.81 2.13 11 5.36 2.58 18 5.67 2.63 29 4.72 3.15 9 4.56 2.35 25 5.36 2.78 com plicated developm ent challenges ? (1-To no degree at all, 10-To a very significant degree) 66 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Mauritania, in which sectoral areas do you believe the World Bank Group should focus most of its resources in Mauritania? (Choose no more than THREE) Percentage of Respondents Employee of a Ministry/ Private Sector/ Financial (Responses combined) PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Social protection 14.0% 0.0% 19.2% 11.4% 22.2% 14.6% Crime and violence 0.0% 0.0% 0.0% 2.3% 0.0% 0.0% Transport 7.0% 0.0% 7.7% 13.6% 22.2% 4.9% Agricultural development 32.6% 25.0% 23.1% 27.3% 33.3% 22.0% Global/regional integration 2.3% 0.0% 7.7% 0.0% 0.0% 0.0% Gender equity 2.3% 8.3% 3.8% 0.0% 0.0% 0.0% Public sector governance/reform 25.6% 8.3% 7.7% 11.4% 22.2% 19.5% Health 14.0% 25.0% 30.8% 20.5% 22.2% 29.3% Rural development 14.0% 16.7% 7.7% 13.6% 33.3% 12.2% Foreign direct investment 2.3% 0.0% 0.0% 4.5% 0.0% 2.4% Education 48.8% 66.7% 53.8% 40.9% 33.3% 63.4% Energy 2.3% 8.3% 3.8% 6.8% 0.0% 7.3% Job creation/employment 25.6% 16.7% 15.4% 25.0% 0.0% 19.5% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 3.8% 2.3% 0.0% 2.4% Environmental sustainability 2.3% 0.0% 0.0% 0.0% 11.1% 0.0% Equality of opportunity 16.3% 0.0% 7.7% 18.2% 11.1% 7.3% Private sector development 18.6% 8.3% 15.4% 4.5% 0.0% 7.3% Water and sanitation 7.0% 8.3% 3.8% 9.1% 0.0% 7.3% Food security 2.3% 25.0% 3.8% 11.4% 22.2% 7.3% Climate change 0.0% 0.0% 0.0% 2.3% 0.0% 0.0% Poverty reduction 23.3% 16.7% 19.2% 22.7% 33.3% 19.5% Trade and exports 0.0% 0.0% 3.8% 0.0% 0.0% 0.0% Economic growth 11.6% 8.3% 7.7% 9.1% 0.0% 9.8% Law and justice 4.7% 16.7% 23.1% 9.1% 22.2% 14.6% Regulatory framework 2.3% 0.0% 0.0% 0.0% 0.0% 4.9% Communicable/non-communicable diseases 0.0% 0.0% 3.8% 2.3% 0.0% 0.0% Natural resource management 7.0% 16.7% 0.0% 0.0% 0.0% 7.3% Anti corruption 7.0% 16.7% 15.4% 13.6% 0.0% 14.6% Information and communications technology 4.7% 0.0% 7.7% 0.0% 0.0% 0.0% Disaster management 0.0% 0.0% 3.8% 4.5% 0.0% 0.0% 67 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Mauritania? Greatest Value Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Convening/facilitating 7.7% 0.0% 9.1% 13.8% 12.5% 12.1% Data 5.1% 0.0% 0.0% 3.4% 0.0% 0.0% Policy advice, studies, analyses 23.1% 16.7% 9.1% 13.8% 12.5% 6.1% Financial resources* 25.6% 0.0% 22.7% 24.1% 12.5% 48.5% Capacity development 15.4% 50.0% 13.6% 31.0% 25.0% 12.1% Technical assistance 10.3% 0.0% 9.1% 0.0% 12.5% 6.1% Mobilizing third party financiSal resources 7.7% 8.3% 9.1% 6.9% 12.5% 6.1% Coordination of development partners* 5.1% 16.7% 27.3% 3.4% 12.5% 3.0% Linkage to non-Bank expertise 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 8.3% 0.0% 3.4% 0.0% 6.1% *Significantly different between stakeholder groups nd 2 Greatest Value Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Convening/facilitating 10.3% 8.3% 0.0% 9.7% 0.0% 6.3% Data 2.6% 0.0% 4.3% 6.5% 12.5% 6.3% Policy advice, studies, analyses 17.9% 25.0% 21.7% 6.5% 25.0% 18.8% Financial resources 12.8% 8.3% 8.7% 19.4% 0.0% 15.6% Capacity development 10.3% 8.3% 21.7% 9.7% 12.5% 21.9% Technical assistance 17.9% 16.7% 13.0% 6.5% 12.5% 18.8% Mobilizing third party financial resources 17.9% 0.0% 4.3% 9.7% 12.5% 9.4% Coordination of development partners* 7.7% 33.3% 17.4% 22.6% 0.0% 0.0% Linkage to non-Bank expertise* 2.6% 0.0% 8.7% 0.0% 25.0% 3.1% Other* 0.0% 0.0% 0.0% 9.7% 0.0% 0.0% *Significantly different between stakeholder groups How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Mauritania? (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Employee of a Ministry/ Private Sector/ Financial PMU/ Consultant Local government Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Project implementation (or other organizational 35 6.31 2.11 10 6.70 3.50 14 5.93 1.98 17 4.00 2.69 8 4.25 2.19 23 4.87 3.25 strengthening)* Citizen engagement (incorporating citizens' voices into 30 4.43 2.42 7 5.00 3.61 13 3.23 1.96 21 3.24 2.77 8 3.38 1.92 17 3.65 2.57 development) Policy design (for clarity and better incentives to achieve 31 6.71 1.97 8 7.50 3.02 12 5.08 1.51 18 4.67 3.14 7 4.43 2.37 22 5.05 2.87 development goals)* *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) When thinking about how to improve capacity building in Mauritania to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (1-Not important all, 10-Very important) Which of the following bes t des cribes your current pos ition? Em ployee of a Minis try/ Private Sector/ Financial PMU/ Cons ultant Local governm ent Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Project im plem entation (or other organizational 32 8.63 1.31 7 6.29 3.40 16 8.38 1.41 24 6.13 3.55 7 6.86 1.57 22 7.45 2.40 s trengthening)* Citizen engagem ent (incorporating citizens ' voices into 30 6.47 2.27 6 6.50 3.51 18 8.78 1.99 24 5.71 3.54 7 7.57 1.99 23 7.17 2.93 developm ent)* Policy des ign (for clarity and better incentives to achieve 33 8.45 1.50 7 6.86 3.44 16 7.81 2.43 23 6.43 3.47 7 6.86 1.95 23 7.65 2.53 developm ent goals ) *Significantly different between stakeholder groups Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Mauritania? (Choose no more than TWO) Percentage of Respondents Employee of a Ministry/ Private Sector/ Financial (Responses combined) PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Staff too inaccessible* 7.1% 27.3% 25.9% 33.3% 14.3% 10.0% Not exploring alternative policy options 7.1% 0.0% 0.0% 11.1% 0.0% 10.0% Not collaborating enough with stakeholders outside the Government 11.9% 27.3% 25.9% 28.9% 28.6% 15.0% Its advice and strategies do not lend themselves to practical problem solving 9.5% 18.2% 3.7% 13.3% 28.6% 12.5% Not enough public disclosure of its work 21.4% 18.2% 18.5% 15.6% 0.0% 20.0% Arrogant in its approach 0.0% 0.0% 7.4% 8.9% 0.0% 12.5% Not client focused 4.8% 9.1% 0.0% 2.2% 0.0% 2.5% The credibility of its knowledge/data 2.4% 0.0% 3.7% 2.2% 0.0% 0.0% World Bank Group’s processes too complex 26.2% 0.0% 3.7% 13.3% 28.6% 17.5% Not willing to honestly criticize policies and reform efforts in the country* 11.9% 9.1% 37.0% 11.1% 42.9% 25.0% Too influenced by shareholder countries 19.0% 36.4% 18.5% 11.1% 0.0% 15.0% Imposing technocratic solutions without regard to political realities 16.7% 9.1% 7.4% 8.9% 14.3% 10.0% World Bank Group’s processes too slow 21.4% 9.1% 3.7% 4.4% 0.0% 12.5% Not aligned with other development partners’ work 2.4% 9.1% 3.7% 6.7% 0.0% 5.0% Not aligned with country priorities 2.4% 0.0% 3.7% 11.1% 0.0% 7.5% Not adequately sensitive to political/social realities in Mauritania 9.5% 9.1% 18.5% 15.6% 14.3% 10.0% Other 2.4% 9.1% 0.0% 0.0% 0.0% 2.5% Don’t know 7.1% 0.0% 7.4% 0.0% 14.3% 2.5% *Significantly different between stakeholder groups Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Mauritania? (Choose no more than TWO) Percentage of Respondents Employee of a Ministry/ Private Sector/ Financial (Responses combined) PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Trust Fund management 11.4% 8.3% 0.0% 18.2% 0.0% 15.8% Knowledge products/services 9.1% 0.0% 11.1% 13.6% 22.2% 26.3% Investment lending 50.0% 25.0% 40.7% 22.7% 33.3% 44.7% Technical assistance* 20.5% 25.0% 25.9% 2.3% 33.3% 34.2% Capacity development 38.6% 41.7% 33.3% 47.7% 22.2% 28.9% Policy based lending / budget support to the Government 18.2% 41.7% 14.8% 11.4% 0.0% 10.5% Multi-sectoral approaches 29.5% 25.0% 14.8% 18.2% 22.2% 15.8% Other 0.0% 0.0% 0.0% 2.3% 11.1% 0.0% Don’t know* 6.8% 16.7% 29.6% 31.8% 22.2% 10.5% *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s work and support help the poorest in Mauritania? (Select only ONE response) Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other To a fully sufficient degree 9.1% 8.3% 7.4% 2.3% 0.0% 10.3% To a somewhat sufficient degree 31.8% 25.0% 7.4% 9.1% 12.5% 12.8% To a somewhat insufficient degree 29.5% 33.3% 51.9% 29.5% 25.0% 25.6% To a very insufficient degree 20.5% 16.7% 14.8% 29.5% 50.0% 38.5% Don't know 9.1% 16.7% 18.5% 29.5% 12.5% 12.8% In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Percentage of Respondents Employee of a Ministry/ Private Sector/ Financial (Responses combined) PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Academia/think tanks/research institutes* 38.6% 33.3% 34.6% 14.0% 11.1% 17.1% Community of development partners 18.2% 8.3% 11.5% 11.6% 11.1% 24.4% Media* 2.3% 0.0% 7.7% 4.7% 44.4% 2.4% Local Government* 29.5% 58.3% 15.4% 14.0% 22.2% 29.3% Private sector* 25.0% 16.7% 65.4% 7.0% 11.1% 9.8% Parliament 0.0% 0.0% 0.0% 2.3% 0.0% 9.8% NGOs/Community Based Organizations* 13.6% 16.7% 34.6% 72.1% 44.4% 19.5% Youth/university groups 13.6% 8.3% 19.2% 32.6% 22.2% 17.1% Beneficiaries* 43.2% 41.7% 11.5% 23.3% 11.1% 41.5% Foundations 2.3% 0.0% 0.0% 2.3% 11.1% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 7.3% Don’t know 6.8% 8.3% 0.0% 2.3% 11.1% 7.3% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group’s work in Mauritania? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Employee of a Ministry/ Private Sector/ Financial PMU/ Consultant Local government Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role 38 6.87 2.22 11 6.45 2.94 21 5.10 1.92 32 3.81 3.22 7 5.14 2.34 32 5.22 3.26 in development in Mauritania* The World Bank Group’s work is aligned with what I 36 5.97 2.25 8 5.88 1.89 21 4.48 2.29 26 3.92 3.35 8 4.13 1.73 31 4.06 2.82 consider the development priorities for Mauritania* The World Bank Group supports programs and strategies 37 6.92 2.13 9 7.33 2.74 18 3.94 1.70 30 3.87 3.15 7 4.29 1.70 27 4.74 3.06 that are realistic for Mauritania* The World Bank Group treats clients and stakeholders in 34 6.65 2.39 10 6.40 3.41 17 4.88 2.74 26 4.62 3.51 8 5.00 2.39 19 6.26 2.70 Mauritania with respect *Significantly different between stakeholder groups 70 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Mauritania in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which of the following bes t des cribes your current pos ition? Employee of a Minis try/ Private Sector/ Financial PMU/ Cons ultant Local governm ent Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Res pons ivenes s * 29 5.52 2.15 9 5.44 2.51 14 4.00 2.08 24 3.13 2.80 8 3.75 2.31 21 5.00 3.07 Flexibility (in term s of the ins titution’s products and 28 4.75 2.01 10 4.60 2.32 17 3.65 1.66 19 3.16 2.59 8 3.50 1.77 19 4.00 2.36 s ervices ) Flexibility (in term s of changing country circum s tances ) 24 4.79 1.82 10 5.10 1.91 18 3.94 1.59 22 3.50 2.54 9 4.22 2.11 23 4.39 2.52 Being inclus ive* 18 5.39 1.61 7 5.00 1.53 13 4.00 1.47 19 3.00 2.89 7 3.29 1.70 20 4.00 2.79 Opennes s (s haring data and other inform ation)* 29 5.38 2.35 10 6.50 2.46 18 4.00 1.41 27 3.74 3.11 8 3.63 2.13 25 5.16 3.31 Staff acces s ibility* 29 5.76 2.36 9 5.11 2.47 20 3.50 2.28 23 2.91 2.61 7 2.71 1.25 24 4.38 3.02 Straightforwardnes s and hones ty* 24 6.46 2.34 10 6.60 2.01 16 4.44 1.79 21 3.67 3.34 7 2.71 .76 20 5.30 3.56 Eas e of acces s to the people at the World Bank Group who 30 5.47 2.67 10 4.50 3.06 19 3.68 2.58 22 3.50 2.91 7 2.57 1.13 23 3.35 2.69 are m aking decis ions im portant to m y work* Collaboration with civil s ociety 20 4.75 1.97 11 4.91 2.98 19 3.42 1.87 28 3.43 3.12 8 3.38 1.41 20 4.80 3.14 Collaboration with the Governm ent 31 7.94 1.79 10 6.60 2.55 20 6.70 2.13 22 6.00 3.92 6 6.67 3.01 25 6.72 3.03 Collaboration with other donors and developm ent partners * 26 7.50 1.88 10 5.30 3.16 16 6.94 2.24 18 4.61 3.79 7 5.29 2.81 20 7.00 2.83 Collaboration with the private s ector 22 4.09 2.14 9 3.67 2.45 20 3.85 2.01 18 3.72 3.59 7 3.71 1.80 16 4.69 3.03 The s peed in which it gets things accom plis hed on the 28 4.64 1.83 9 4.67 2.69 15 3.93 1.94 18 3.22 3.02 7 3.71 2.56 22 4.59 2.79 ground Being a long-term partner* 30 8.03 2.63 10 7.40 2.32 15 7.27 2.55 21 5.43 3.74 8 5.50 3.07 20 6.90 2.61 *Significantly different between stakeholder groups To be more effective development partner in Mauritania, do you believe that the World Bank Group should have? (Select only ONE response) Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other More local presence 79.1% 100.0% 77.8% 82.9% 87.5% 82.5% The current level of local presence is adequate 16.3% 0.0% 11.1% 7.3% 0.0% 7.5% Less local presence 0.0% 0.0% 0.0% 2.4% 12.5% 7.5% Don't know 4.7% 0.0% 11.1% 7.3% 0.0% 2.5% When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Percentage of Respondents Employee of a Ministry/ Private Sector/ Financial (Responses combined) PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other The World Bank Group does not do adequate follow through/follow-up 25.6% 25.0% 26.9% 23.8% 33.3% 17.5% Poor coordination of development partners 20.9% 33.3% 3.8% 11.9% 22.2% 7.5% The World Bank Group is not sensitive enough to political/social realities on the ground* 30.2% 16.7% 26.9% 11.9% 33.3% 45.0% Lack of/inadequate levels of capacity in Government 20.9% 16.7% 19.2% 9.5% 22.2% 20.0% There is not an adequate level of citizen/civil society participation* 14.0% 33.3% 23.1% 50.0% 33.3% 32.5% The World Bank Group works too slowly 14.0% 16.7% 23.1% 11.9% 0.0% 7.5% The Government works inefficiently* 11.6% 8.3% 42.3% 19.0% 33.3% 22.5% Political pressures and obstacles 18.6% 8.3% 15.4% 14.3% 0.0% 12.5% Reforms are not well thought out in light of country challenges 25.6% 33.3% 11.5% 28.6% 11.1% 25.0% Other 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2015: Mauritania C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Mauritania? (1-Not important at all, 10-Very important) *Significantly different between stakeholder groups 72 World Bank Group Country Opinion Survey 2015: Mauritania C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Mauritania? (1-Not effective at all, 10-Very effective) Which of the following bes t des cribes your current pos ition? Em ployee of a Minis try/ Private Sector/ Financial PMU/ Cons ultant Local governm ent Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Inform ation and com m unications technology 21 6.05 2.85 7 6.29 2.29 9 4.22 1.79 17 3.88 3.14 6 3.17 1.47 17 5.12 2.96 Trans port* 19 6.32 2.24 8 4.63 2.72 9 4.33 1.87 21 3.81 3.12 6 3.33 1.86 14 3.21 2.26 Urban developm ent* 22 6.36 2.08 8 5.63 2.26 10 5.20 2.10 20 3.70 2.83 6 4.50 2.26 19 4.84 2.24 Environm ental s us tainability 19 5.47 2.74 7 4.29 .95 7 5.57 2.37 20 4.45 3.36 6 3.17 1.47 16 4.44 2.71 Poverty reduction 28 5.54 2.49 10 3.70 1.89 16 5.13 2.47 23 4.48 3.38 7 4.14 2.54 24 4.83 3.12 Gender equity 18 4.83 2.62 6 6.17 1.72 10 4.80 2.39 18 4.00 3.43 6 3.00 1.41 14 4.86 2.80 Private s ector developm ent 20 5.10 2.36 7 5.00 2.58 18 4.33 2.61 20 3.70 2.87 7 3.14 1.35 18 4.56 3.15 Water and s anitation 19 5.95 2.46 8 4.50 1.20 12 4.00 1.35 19 4.37 3.62 7 3.71 2.69 15 4.40 3.00 Econom ic growth* 23 6.30 2.38 7 5.00 1.41 17 5.35 2.18 23 3.52 3.10 7 4.00 1.73 19 4.95 2.95 Energy 18 6.28 2.27 8 5.25 1.98 12 4.50 1.98 17 4.00 3.00 6 4.00 2.19 16 5.31 2.65 Public s ector governance/reform * 28 6.39 2.28 7 5.43 1.62 17 4.18 2.43 23 3.65 2.93 7 3.86 1.95 19 4.58 2.91 Job creation/em ploym ent 23 5.17 2.23 10 3.00 1.76 16 3.38 2.22 23 3.35 2.72 7 3.71 2.06 18 3.61 2.93 Health* 25 6.08 2.66 9 4.56 .73 17 4.71 2.71 27 3.56 3.12 7 4.14 1.86 20 4.75 2.86 Rural developm ent 26 5.73 2.52 8 5.13 2.30 15 4.80 1.97 24 3.67 2.94 7 3.71 1.60 20 4.35 3.10 Food s ecurity 22 5.09 2.67 9 3.89 1.62 14 5.36 2.13 21 3.62 3.14 9 4.78 1.99 19 4.68 3.20 Education* 26 6.08 2.50 9 3.89 1.76 17 4.12 2.57 25 3.56 3.22 7 5.00 2.77 23 3.83 3.02 Social protection 19 4.74 2.47 7 3.71 2.29 9 3.67 1.80 20 3.20 2.82 7 3.71 1.89 16 4.88 3.77 Agricultural developm ent 28 5.68 2.29 7 4.00 2.24 14 5.64 2.47 24 3.96 3.16 8 4.13 1.96 18 4.28 2.93 Natural res ource m anagem ent 20 5.45 2.35 7 3.14 1.95 12 4.67 2.64 18 3.28 2.95 7 3.43 1.72 19 4.37 3.11 *Significantly different between stakeholder groups Where are the World Bank Group’s decisions made primarily that support the program in Mauritania? (Select only ONE response ) Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other At the Headquarters (in Washington D.C.) 52.3% 25.0% 59.3% 45.0% 55.6% 52.5% In the country 4.5% 8.3% 3.7% 12.5% 11.1% 0.0% Don’t know 43.2% 66.7% 37.0% 42.5% 33.3% 47.5% Which of the following bes t des cribes your current pos ition? Em ployee of a Minis try/ Private Sector/ Financial PMU/ Cons ultant Local governm ent Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 38 6.21 1.95 11 6.18 2.48 22 4.45 1.63 28 4.86 3.24 9 4.56 1.74 27 4.74 3.15 achieve developm ent res ults in Mauritania?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group in Mauritania? (1-Strongly disagree, 10-Strongly agree) 73 World Bank Group Country Opinion Survey 2015: Mauritania Which of the following bes t des cribes your current pos ition? Em ployee of a Minis try/ Private Sector/ Financial PMU/ Cons ultant Local governm ent Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial ins trum ents m eet the 31 5.77 2.35 10 4.10 2.88 24 4.71 2.31 24 3.96 2.96 8 4.13 1.64 28 4.89 3.45 needs of Mauritania The World Bank Group m eets Mauritania’s needs for 31 5.35 2.51 9 4.89 2.42 24 4.13 2.27 24 4.50 3.40 9 4.33 2.18 26 5.00 3.07 knowledge s ervices 74 World Bank Group Country Opinion Survey 2015: Mauritania C. World Bank Group’s Effectiveness and Results (continued) Which of the following best describes your current position? Employee of a Ministry/ Private Sector/ Financial PMU/ Consultant Local government Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group 30 5.23 2.22 8 5.00 2.88 17 4.41 2.12 24 3.54 3.01 8 4.63 2.26 19 4.21 2.39 measures and corrects its work in real time in Mauritania? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do?* (Select only ONE response) Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Weekly 18.6% 8.3% 3.7% 5.0% 11.1% 0.0% Monthly 23.3% 8.3% 14.8% 5.0% 11.1% 10.3% A few times a year 14.0% 25.0% 22.2% 27.5% 44.4% 30.8% Rarely 30.2% 33.3% 33.3% 30.0% 11.1% 23.1% Never 14.0% 25.0% 25.9% 32.5% 22.2% 35.9% *Significantly different between stakeholder groups In Mauritania, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which of the following bes t des cribes your current pos ition? Employee of a Minis try/ Private Sector/ Financial PMU/ Cons ultant Local governm ent Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are tim ely 34 6.50 2.40 8 5.50 2.39 20 5.60 2.80 20 4.20 3.21 9 4.56 2.74 24 5.00 2.47 Include appropriate level of s takeholder involvem ent during 32 5.91 2.43 8 6.00 3.02 19 4.32 1.92 19 3.63 2.43 9 4.44 2.70 26 4.27 2.81 preparation* Lead to practical s olutions * 31 6.32 2.23 10 5.00 2.75 17 3.59 1.91 22 3.59 2.58 8 3.75 1.98 23 4.43 2.46 Are acces s ible (well written and eas y to unders tand)* 32 5.94 2.49 10 5.20 2.94 19 4.79 2.42 20 3.40 2.87 9 3.78 2.28 22 5.41 3.29 Are s ource of relevant inform ation on global good practices 33 6.48 2.22 8 6.50 2.14 19 5.32 2.16 16 4.94 3.30 8 4.00 2.14 25 6.04 2.89 Are adequately dis s em inated 31 5.29 2.41 8 4.50 2.51 20 4.25 2.51 23 3.65 3.35 8 3.38 1.41 26 4.54 3.22 Are trans lated enough into local language 32 3.59 2.88 10 2.50 1.78 18 2.72 2.42 22 2.55 2.72 8 3.00 2.78 22 2.86 1.98 Are adaptable to Mauritania’s s pecific developm ent 29 5.66 2.48 9 5.22 1.99 18 4.28 2.14 23 3.87 2.77 9 4.33 2.29 25 4.92 2.68 challenges and country circum s tances *Significantly different between stakeholder groups Which of the following bes t des cribes your current pos ition? Em ployee of a Minis try/ Private Sector/ Financial PMU/ Cons ultant Local governm ent Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how s ignificant a contribution do you believe the World Bank Group's knowledge work and activities m ake to 35 6.20 2.45 12 6.67 2.10 23 5.83 2.89 28 5.61 3.42 8 5.25 1.04 29 4.79 2.88 developm ent res ults in your country? Overall, how would you rate the technical quality of the 34 7.32 1.87 12 5.92 2.54 19 5.89 1.97 25 5.32 3.34 9 5.11 1.96 25 5.72 2.97 World Bank Group's knowledge work and activities ?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2015: Mauritania E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which of the following bes t des cribes your current pos ition? Em ployee of a Minis try/ Private Sector/ Financial PMU/ Cons ultant Local governm ent Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group dis burs es funds prom ptly* 37 4.78 2.57 8 3.25 2.55 14 3.64 2.41 22 2.68 2.85 7 2.43 1.40 21 3.57 2.71 The World Bank Group effectively m onitors and evaluates 37 6.14 2.44 11 6.64 3.17 21 5.19 2.96 28 4.86 3.43 8 3.75 1.83 27 5.15 3.13 the projects and program s it s upports The World Bank Group’s approvals and reviews are done in 37 5.43 2.39 9 4.00 3.16 19 4.42 2.41 25 3.12 2.76 8 3.50 1.41 20 4.40 2.52 a tim ely fas hion* The World Bank Group’s “Safeguard Policy� requirem ents 29 6.00 2.25 10 5.20 2.53 13 5.00 2.55 19 3.84 3.15 6 3.83 1.72 18 5.00 2.89 are reas onable The World Bank Group’s conditions on its lending are 29 5.72 2.23 10 6.20 3.08 12 4.50 1.83 23 3.17 2.81 6 3.67 1.51 25 5.00 3.56 reas onable* The World Bank Group takes decis ions quickly in 31 5.10 2.37 9 3.89 2.57 19 4.21 2.39 21 3.14 2.59 7 3.00 1.29 19 3.84 2.95 Mauritania Working with the World Bank Group increas es Mauritania’s 33 6.91 2.21 10 7.00 2.45 23 5.17 2.53 25 3.88 3.15 7 4.29 1.70 23 5.52 3.13 ins titutional capacity* Where country s ys tem s (e.g., procurem ent, financial m anagem ent, etc.) are adequate, the World Bank Group 28 5.71 2.51 7 6.43 2.44 15 6.00 2.33 18 4.22 3.42 6 4.83 2.32 19 5.53 2.99 m akes appropriate us e of them The World Bank Group provides effective im plem entation 35 6.14 2.37 8 5.63 2.97 18 4.94 2.73 27 3.85 3.06 8 4.13 1.73 24 5.50 2.52 s upport* *Significantly different between stakeholder groups Which of the following bes t des cribes your current pos ition? Em ployee of a Minis try/ Private Sector/ Financial PMU/ Cons ultant Local governm ent Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find s olutions that prom ote private public 27 5.30 1.96 10 4.90 2.18 21 3.57 2.23 28 3.89 3.17 8 4.25 1.49 29 4.45 3.39 partners hips in Mauritania? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes the way the World Bank Group operates in Mauritania? (Select only ONE response) Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other The World Bank Group takes too much risk in Mauritania 0.0% 8.3% 3.7% 2.7% 0.0% 5.1% The World Bank Group does not take enough risk in Mauritania 41.5% 16.7% 40.7% 40.5% 55.6% 43.6% The World Bank Group’s approach to risk is appropriate 26.8% 25.0% 14.8% 10.8% 22.2% 7.7% Don't know 31.7% 50.0% 40.7% 45.9% 22.2% 43.6% Which of the following best describes the World Bank Group’s support in Mauritania? (Select only ONE response) Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other The World Bank Group is sufficiently selective and focuses on the most important development challenges in 35.7% 33.3% 34.6% 27.9% 33.3% 25.6% Mauritania The World Bank Group is not sufficiently selective in Mauritania, and it is involved in too many areas of development 26.2% 41.7% 30.8% 32.6% 33.3% 33.3% Don't know 38.1% 25.0% 34.6% 39.5% 33.3% 41.0% 76 World Bank Group Country Opinion Survey 2015: Mauritania F. Recent Trends and the Future Role of the World Bank Group in Mauritania Which of the following bes t des cribes your current pos ition? Employee of a Minis try/ Private Sector/ Financial PMU/ Cons ultant Local government Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How s ignificant a role do you believe the World Bank Group SHOULD play in Mauritania’s development in the near 42 7.98 1.91 12 8.25 1.82 25 8.08 2.61 37 7.51 3.05 9 7.11 2.80 39 7.26 3.26 future? (1-Not a significant role at all, 10-Very significant role) Which of the following SHOULD the World Bank Group do to make itself of greater value in Mauritania? (Choose no more than TWO) Percentage of Respondents Employee of a Ministry/ Private Sector/ Financial (Responses combined) PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Provide more adequate data/knowledge/statistics/figures on Mauritania’s economy* 18.6% 25.0% 7.4% 36.6% 33.3% 50.0% Ensure greater selectivity in its work 18.6% 16.7% 14.8% 2.4% 33.3% 12.5% Offer more innovative financial products 23.3% 0.0% 29.6% 7.3% 22.2% 12.5% Improve the competitiveness of its financing compared to markets 2.3% 16.7% 0.0% 4.9% 11.1% 0.0% Reach out more to groups outside of Government 20.9% 25.0% 40.7% 39.0% 44.4% 35.0% Work faster 11.6% 16.7% 18.5% 24.4% 0.0% 12.5% Improve the quality of its experts as related to Mauritania’s specific challenges 20.9% 8.3% 7.4% 9.8% 11.1% 10.0% Offer more innovative knowledge services 9.3% 8.3% 3.7% 12.2% 0.0% 0.0% Collaborate more effectively with Government clients 11.6% 25.0% 14.8% 4.9% 11.1% 5.0% Increase the level of capacity development in the country 32.6% 16.7% 33.3% 24.4% 22.2% 35.0% Reduce the complexity of obtaining World Bank Group financing 23.3% 25.0% 14.8% 31.7% 11.1% 15.0% Other 4.7% 8.3% 0.0% 2.4% 0.0% 5.0% *Significantly different between stakeholder groups When considering the combination of services that the World Bank Group offers in Mauritania, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Mauritania? (Select only ONE response) Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Financial services 34.1% 16.7% 24.0% 31.7% 33.3% 37.8% Knowledge products 14.6% 58.3% 32.0% 14.6% 33.3% 29.7% Convening services 7.3% 8.3% 16.0% 14.6% 22.2% 5.4% None of the above 2.4% 0.0% 0.0% 9.8% 0.0% 2.7% The combination is appropriate for Mauritania 29.3% 16.7% 12.0% 12.2% 0.0% 18.9% Don't know 12.2% 0.0% 16.0% 17.1% 11.1% 5.4% 77 World Bank Group Country Opinion Survey 2015: Mauritania G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO) Percentage of Respondents Employee of a Ministry/ Private Sector/ Financial (Responses combined) PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Periodicals 18.6% 9.1% 15.4% 7.1% 11.1% 17.5% International newspapers 7.0% 0.0% 7.7% 0.0% 22.2% 7.5% Local radio 4.7% 18.2% 3.8% 21.4% 0.0% 12.5% International radio* 2.3% 36.4% 11.5% 2.4% 11.1% 10.0% Local television 27.9% 27.3% 3.8% 26.2% 0.0% 15.0% International television 16.3% 18.2% 3.8% 21.4% 11.1% 15.0% Local newspapers* 7.0% 9.1% 38.5% 19.0% 33.3% 12.5% Internet 79.1% 54.5% 84.6% 59.5% 66.7% 62.5% Social media 9.3% 9.1% 11.5% 21.4% 22.2% 20.0% Other 11.6% 9.1% 7.7% 9.5% 11.1% 12.5% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Percentage of Respondents Employee of a Ministry/ Private Sector/ Financial (Responses combined) PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Direct contact with World Bank Group 27.3% 33.3% 29.6% 59.5% 77.8% 48.7% e-Newsletters 40.9% 25.0% 37.0% 14.3% 33.3% 25.6% World Bank Group’s seminars/workshops/ conferences 45.5% 50.0% 44.4% 57.1% 0.0% 48.7% World Bank Group’s publications and other written materials 20.5% 25.0% 18.5% 7.1% 11.1% 20.5% World Bank Group’s website 38.6% 41.7% 55.6% 26.2% 44.4% 30.8% Social media 6.8% 8.3% 7.4% 16.7% 11.1% 7.7% Mobile phones 4.5% 16.7% 3.7% 7.1% 0.0% 7.7% Other 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions? Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Yes 30.2% 16.7% 7.4% 10.3% 12.5% 23.1% No 69.8% 83.3% 92.6% 89.7% 87.5% 76.9% Have you requested information from the World Bank Group on its activities in the past year? Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Yes 19.5% 0.0% 18.5% 2.9% 16.7% 17.1% No 80.5% 100.0% 81.5% 97.1% 83.3% 82.9% Were you able to obtain this information?* Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Yes 72.7% - 0.0% 0.0% 0.0% 66.7% No 27.3% - 100.0% 100.0% 100.0% 33.3% *Significantly different between stakeholder groups 78 World Bank Group Country Opinion Survey 2015: Mauritania G. Communication and Information Sharing (continued) Do you have access to the Internet?* Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Yes 87.8% 66.7% 96.0% 56.4% 87.5% 81.6% No 12.2% 33.3% 4.0% 43.6% 12.5% 18.4% *Significantly different between stakeholder groups Do you use/have used the World Bank Group website?* Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Yes 66.7% 50.0% 51.9% 22.5% 85.7% 42.9% No 33.3% 50.0% 48.1% 77.5% 14.3% 57.1% *Significantly different between stakeholder groups Do you currently consult the World Bank Group social media sites? Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Yes 17.1% 16.7% 30.8% 17.1% 42.9% 13.9% No 82.9% 83.3% 69.2% 82.9% 57.1% 86.1% Which Internet connection do you use primarily when visiting a World Bank Group website?* Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other High speed/WiFi 79.5% 40.0% 95.5% 65.4% 75.0% 62.5% Dial-up 20.5% 60.0% 4.5% 34.6% 25.0% 37.5% *Significantly different between stakeholder groups Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Employee of a Ministry/ Private Sector/ Financial PMU/ Consultant Local government Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate 30 7.47 2.24 7 6.29 3.35 16 5.94 2.74 14 4.86 3.25 7 5.86 2.67 19 6.47 2.91 I find the information on the World Bank Group’s websites 27 6.81 2.04 6 6.33 2.50 13 6.54 2.11 11 5.82 2.82 6 5.00 2.61 17 7.41 2.40 useful The World Bank Group’s social media channels are 12 4.83 3.04 5 5.60 3.21 7 6.71 1.70 14 5.29 3.36 6 5.50 3.02 9 5.78 2.82 valuable sources of information about the institution When I need information from the World Bank Group I know 34 5.97 2.52 7 4.57 2.30 19 5.84 3.00 17 3.18 2.53 8 5.00 2.33 25 5.84 3.44 how to find it* The World Bank Group is responsive to my information 24 6.38 2.43 6 3.17 1.60 14 4.36 2.71 10 3.40 2.55 6 3.67 2.42 18 4.56 3.45 requests and inquiries* *Significantly different between stakeholder groups 79 World Bank Group Country Opinion Survey 2015: Mauritania H. Background Information Which one of the following best describes your level of interaction with the World Bank Group in your country?* (Select only ONE response) Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other I currently collaborate with the World Bank Group 40.9% 25.0% 7.4% 4.4% 0.0% 22.5% I have previously collaborated with the World Bank Group 20.5% 16.7% 25.9% 4.4% 0.0% 10.0% Both of the above (I currently collaborate and previously have collaborated with the World Bank Group) 18.2% 8.3% 0.0% 6.7% 0.0% 5.0% I have never collaborated with the World Bank Group 20.5% 50.0% 66.7% 84.4% 100.0% 62.5% *Significantly different between stakeholder groups Which of the following agencies of the World Bank Group do you primarily engage with in Mauritania?* (Select only ONE response) Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other The World Bank (IDA) 86.8% 71.4% 57.9% 55.6% 0.0% 50.0% The Multilateral Investment Guarantee Agency (MIGA) 0.0% 0.0% 5.3% 11.1% 0.0% 3.3% Other 13.2% 28.6% 36.8% 33.3% 100.0% 46.7% *Significantly different between stakeholder groups Which of the following describes most of your exposure to the World Bank Group in Mauritania? (Choose no more than TWO) Percentage of Respondents Employee of a Ministry/ Private Sector/ Financial (Responses combined) PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Observer* 9.5% 18.2% 50.0% 38.2% 33.3% 44.1% Use World Bank Group reports/data 26.2% 18.2% 29.2% 17.6% 33.3% 17.6% Engage in World Bank Group related/sponsored events/activities 14.3% 18.2% 20.8% 29.4% 33.3% 32.4% Collaborate as part of my professional duties* 69.0% 63.6% 16.7% 26.5% 11.1% 35.3% Use World Bank Group website for information, data, research, etc. 23.8% 27.3% 33.3% 23.5% 55.6% 20.6% *Significantly different between stakeholder groups What’s your gender?* Employee of a Ministry/ Private Sector/ Financial Percentage of Respondents PMU/ Consultant Local Gov. Sector/ Private Bank CSO Media Other Female 9.1% 0.0% 22.2% 37.2% 11.1% 19.0% Male 90.9% 100.0% 77.8% 62.8% 88.9% 81.0% *Significantly different between stakeholder groups 80 World Bank Group Country Opinion Survey 2015: Mauritania Appendix C: Responses to All Questions by Geographical Locations 13 A. General Issues facing Mauritania In general, would you say that Mauritania is headed in...? Outside Percentage of Respondents Nouakchott Nouakchott The right direction 41.4% 54.1% The wrong direction 36.4% 29.7% Not sure 22.1% 16.2% Listed below are a number of development priorities in Mauritania. Please identify which of the following you consider the most important development priorities in Mauritania? Percentage of Respondents Outside (Responses combined) Nouakchott Nouakchott Social protection 10.2% 6.3% Food security* 7.3% 21.9% Public sector governance/reform 35.0% 18.8% Global/regional integration 0.7% 0.0% Gender equity 2.2% 0.0% Private sector development 4.4% 3.1% Foreign direct investment* 0.7% 6.3% Water and sanitation 6.6% 6.3% Anti corruption 26.3% 25.0% Job creation/employment 16.8% 12.5% Rural development 4.4% 0.0% Financial markets 0.0% 0.0% Urban development 4.4% 6.3% Environmental sustainability 0.7% 3.1% Equality of opportunity 12.4% 12.5% Health 21.2% 31.3% Education 66.4% 65.6% Poverty reduction* 13.9% 31.3% Energy 7.3% 6.3% Transport 4.4% 0.0% Climate change* 0.0% 3.1% Agricultural development 13.1% 12.5% Trade and exports 0.0% 0.0% Crime and violence 2.2% 0.0% Economic growth 5.1% 3.1% Law and justice 18.2% 6.3% Regulatory framework 0.7% 0.0% Communicable/non-communicable diseases 0.0% 0.0% Natural resource management 5.8% 3.1% Disaster management* 0.7% 6.3% Information and communications technology 3.6% 3.1% *Significantly different between geographic locations 13 Only 181 respondents provided the information about their current locations. Thus only these respondents were included in the geographical comparisons presented in this appendix. 81 World Bank Group Country Opinion Survey 2015: Mauritania A. General Issues facing Mauritania (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than THREE) Percentage of Respondents Outside (Responses combined) Nouakchott Nouakchott Water and sanitation 9.4% 18.2% Equality of opportunity 24.6% 30.3% Economic growth 12.3% 18.2% Climate change 0.7% 3.0% Global/regional integration 2.9% 0.0% Gender equity 0.7% 0.0% Rural development 17.4% 27.3% Urban development 2.2% 0.0% Regulatory framework 1.4% 3.0% Social protection 7.2% 6.1% Law and justice 9.4% 15.2% Transport 2.2% 0.0% Crime and violence 0.0% 0.0% Communicable/non-communicable diseases 0.7% 0.0% Information and communications technology 2.2% 0.0% Anti corruption 29.0% 18.2% Private sector development 9.4% 0.0% Foreign direct investment* 0.7% 12.1% Education 55.8% 54.5% Energy 5.8% 0.0% Public sector governance/reform* 14.5% 0.0% Natural resource management 8.7% 3.0% Environmental sustainability 1.4% 0.0% Disaster management 0.0% 0.0% Health 20.3% 18.2% Agricultural development 16.7% 30.3% Job creation/employment 28.3% 24.2% Financial markets 0.0% 0.0% Trade and exports 0.7% 0.0% Food security 11.6% 9.1% *Significantly different between geographic locations The World Bank Group’s “Shared Prosperity� goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Mauritania? (Choose no more than TWO) Percentage of Respondents Outside (Responses combined) Nouakchott Nouakchott Better employment opportunities for young people 32.6% 32.4% Better employment opportunities for women 5.3% 8.1% Greater access to micro-finance for the poor 25.8% 32.4% Greater voice and participation for citizens to help ensure greater accountability 6.8% 2.7% Greater access to health and nutrition for citizens 8.3% 0.0% Better entrepreneurial opportunities 4.5% 13.5% A growing middle class 13.6% 5.4% Better opportunity for the poor who live in rural areas* 10.6% 29.7% Better opportunity for the poor who live in urban areas* 1.5% 8.1% Consistent economic growth 10.6% 5.4% More reliable social safety net 4.5% 2.7% Greater equity of fiscal policy 6.8% 8.1% Education and training that better ensure job opportunity 40.9% 29.7% Better quality public services 6.8% 5.4% Strengthening the rule of law 19.7% 13.5% Other 0.8% 2.7% *Significantly different between geographic locations 82 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 134 4.79 2.64 34 5.03 3.41 Mauritania? (1-Not familiar at all, 10-Extremely familiar) Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 109 4.62 2.34 26 5.85 3.18 effectiveness in Mauritania.* (1-Not effective at all, 10-Very effective) *Significantly different between geographic locations Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Mauritania solve its 104 5.33 2.43 22 5.82 3.30 most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) When thinking about how the World Bank Group can have the most impact on development results in Mauritania, in which sectoral areas do you believe the WBG should focus most of its resources in Mauritania? (Choose no more than THREE) Percentage of Respondents Outside (Responses combined) Nouakchott Nouakchott Social protection 13.8% 11.8% Crime and violence 0.0% 0.0% Transport 8.0% 11.8% Agricultural development 23.9% 35.3% Global/regional integration 1.4% 2.9% Gender equity 1.4% 2.9% Public sector governance/reform* 21.0% 5.9% Health 22.5% 17.6% Rural development 10.9% 17.6% Foreign direct investment 2.9% 0.0% Education* 56.5% 35.3% Energy 4.3% 8.8% Job creation/employment 21.0% 14.7% Financial markets 0.0% 0.0% Urban development* 0.7% 5.9% Environmental sustainability 1.4% 0.0% Equality of opportunity 13.0% 2.9% Private sector development 10.9% 8.8% Water and sanitation 6.5% 8.8% Food security* 5.8% 20.6% Climate change* 0.0% 2.9% Poverty reduction 20.3% 29.4% Trade and exports* 0.0% 2.9% Economic growth 9.4% 14.7% Law and justice 13.0% 14.7% Regulatory framework 2.2% 0.0% Communicable/non-communicable diseases 1.4% 0.0% Natural resource management 5.1% 2.9% Anti corruption 13.8% 5.9% Information and communications technology 2.9% 0.0% Disaster management 1.4% 2.9% *Significantly different between geographic locations 83 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Mauritania? Greatest Value Outside Percentage of Respondents Nouakchott Nouakchott Convening/facilitating 8.5% 12.0% Data 2.5% 0.0% Policy advice, studies, analyses 14.4% 12.0% Financial resources 28.0% 28.0% Capacity development* 17.8% 36.0% Technical assistance 6.8% 4.0% Mobilizing third party financial resources 9.3% 0.0% Coordination of development partners 9.3% 8.0% Linkage to non-Bank expertise 0.0% 0.0% Other 3.4% 0.0% *Significantly different between geographic locations nd 2 Greatest Value Outside Percentage of Respondents Nouakchott Nouakchott Convening/facilitating 7.5% 3.8% Data 5.8% 0.0% Policy advice, studies, analyses 18.3% 11.5% Financial resources 11.7% 11.5% Capacity development 15.8% 15.4% Technical assistance 14.2% 19.2% Mobilizing third party financial resources 10.0% 15.4% Coordination of development partners* 9.2% 23.1% Linkage to non-Bank expertise 5.0% 0.0% Other 2.5% 0.0% *Significantly different between geographic locations How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Mauritania? (1-Not effective at all, 10-Very effective) Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD Project implementation (or other organizational strengthening) 83 5.29 2.39 25 6.44 3.54 Citizen engagement (incorporating citizens' voices into 77 3.61 2.25 20 4.80 3.59 development) Policy design (for clarity and better incentives to achieve 79 5.51 2.39 20 6.65 3.59 development goals) When thinking about how to improve capacity building in Mauritania to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (1-Not important all, 10-Very important) Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD Project implementation (or other organizational strengthening) 88 7.78 2.16 22 6.95 3.40 Citizen engagement (incorporating citizens' voices into 86 6.93 2.74 22 6.82 3.40 development) Policy design (for clarity and better incentives to achieve 92 7.67 2.40 23 7.52 3.25 development goals) 84 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Mauritania? (Choose no more than TWO) Percentage of Respondents Outside (Responses combined) Nouakchott Nouakchott Staff too inaccessible* 15.3% 34.4% Not exploring alternative policy options* 3.6% 18.8% Not collaborating enough with stakeholders outside the Government 22.6% 15.6% Its advice and strategies do not lend themselves to practical problem solving 10.9% 9.4% Not enough public disclosure of its work 19.0% 15.6% Arrogant in its approach 5.8% 6.3% Not client focused 2.9% 3.1% The credibility of its knowledge/data 2.2% 0.0% World Bank Group’s processes too complex 15.3% 21.9% Not willing to honestly criticize policies and reform efforts in the country 24.1% 9.4% Too influenced by shareholder countries 16.1% 15.6% Imposing technocratic solutions without regard to political realities 10.2% 12.5% World Bank Group’s processes too slow 10.9% 9.4% Not aligned with other development partners’ work 2.9% 9.4% Not aligned with country priorities 7.3% 0.0% Not adequately sensitive to political/social realities in Mauritania 14.6% 9.4% Other 2.2% 0.0% Don’t know 3.6% 3.1% *Significantly different between geographic locations Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Mauritania? (Choose no more than TWO) Percentage of Respondents Outside (Responses combined) Nouakchott Nouakchott Trust Fund management* 8.6% 20.6% Knowledge products/services 15.8% 5.9% Investment lending 41.7% 26.5% Technical assistance 23.0% 14.7% Capacity development 36.0% 50.0% Policy based lending / budget support to the Government* 11.5% 26.5% Multi-sectoral approaches 22.3% 11.8% Other 1.4% 2.9% Don’t know 16.5% 20.6% *Significantly different between geographic locations To what extent do you believe that the World Bank Group’s work and support help the poorest in Mauritania?* (Select only ONE response) Outside Percentage of Respondents Nouakchott Nouakchott To a fully sufficient degree 5.0% 15.2% To a somewhat sufficient degree 14.4% 27.3% To a somewhat insufficient degree 38.8% 12.1% To a very insufficient degree 27.3% 21.2% Don't know 14.4% 24.2% *Significantly different between geographic locations 85 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Percentage of Respondents Outside (Responses combined) Nouakchott Nouakchott Academia/think tanks/research institutes* 29.3% 11.4% Community of development partners 15.7% 14.3% Media 6.4% 2.9% Local Government* 22.1% 45.7% Private sector* 26.4% 2.9% Parliament 2.9% 2.9% NGOs/Community Based Organizations 30.0% 42.9% Youth/university groups 22.1% 11.4% Beneficiaries 30.0% 28.6% Foundations 1.4% 5.7% Other 1.4% 5.7% Don’t know 5.0% 5.7% *Significantly different between geographic locations To what extent do you agree with the following statements about the World Bank Group’s work in Mauritania? (1-Strongly disagree, 10-Strongly agree) Which bes t repres ents your geographic location? Nouakchott Outs ide Nouakchott N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 116 5.27 2.76 25 6.80 3.37 developm ent in Mauritania* The World Bank Group’s work is aligned with what I cons ider the 109 4.62 2.65 22 5.59 3.28 developm ent priorities for Mauritania The World Bank Group s upports program s and s trategies that are 108 5.02 2.72 21 6.29 3.55 realis tic for Mauritania The World Bank Group treats clients and s takeholders in Mauritania 92 5.70 2.73 21 6.33 3.71 with res pect *Significantly different between geographic locations To what extent is the World Bank Group an effective development partner in Mauritania in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD Responsiveness 86 4.67 2.41 18 4.44 3.79 Flexibility (in terms of the institution’s products and services) 82 4.17 1.99 19 3.95 3.05 Flexibility (in terms of changing country circumstances) 88 4.33 1.93 19 4.37 3.17 Being inclusive 70 4.06 2.06 17 4.76 3.36 Openness (sharing data and other information) 96 4.74 2.47 21 5.05 3.92 Staff accessibility 93 4.29 2.60 17 4.47 3.43 Straightforwardness and honesty 78 4.96 2.61 18 6.33 3.87 Ease of access to the people at the World Bank Group who are 90 4.31 2.70 19 3.26 2.96 making decisions important to my work Collaboration with civil society 84 3.98 2.22 23 4.87 3.75 Collaboration with the Government 93 7.31 2.35 21 6.24 3.62 Collaboration with other donors and development partners 78 6.83 2.47 21 5.86 3.62 Collaboration with the private sector 77 4.22 2.42 16 3.69 3.32 The speed in which it gets things accomplished on the ground 82 4.24 2.18 17 4.41 3.48 Being a long-term partner 84 7.24 2.63 20 6.55 3.55 86 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) To be more effective development partner in Mauritania, do you believe that the World Bank Group should have? (Select only ONE response) Outside Percentage of Respondents Nouakchott Nouakchott More local presence 81.8% 90.9% The current level of local presence is adequate 9.5% 3.0% Less local presence 2.9% 3.0% Don't know 5.8% 3.0% When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Percentage of Respondents Outside (Responses combined) Nouakchott Nouakchott The World Bank Group does not do adequate follow through/follow-up 23.1% 20.6% Poor coordination of development partners 12.7% 17.6% The World Bank Group is not sensitive enough to political/social realities on the 32.1% 17.6% ground Lack of/inadequate levels of capacity in Government 20.1% 8.8% There is not an adequate level of citizen/civil society participation* 26.1% 50.0% The World Bank Group works too slowly* 10.4% 23.5% The Government works inefficiently* 24.6% 8.8% Political pressures and obstacles 11.9% 17.6% Reforms are not well thought out in light of country challenges 23.9% 23.5% Other 0.7% 0.0% *Significantly different between geographic locations C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Mauritania? (1-Not important at all, 10-Very important) Which bes t repres ents your geographic location? Nouakchott Outs ide Nouakchott N Mean SD N Mean SD Anti corruption 120 8.00 2.80 27 6.96 3.74 Inform ation and com m unications technology 104 7.01 2.44 23 6.70 3.81 Trans port 106 7.31 2.81 23 6.61 3.49 Crim e and violence 97 5.60 2.95 23 5.78 3.72 Law and jus tice 114 7.41 3.00 22 6.45 3.70 Urban developm ent 104 7.07 2.41 26 7.08 3.38 Environm ental s us tainability* 104 6.97 2.60 22 5.64 3.97 Regulatory fram ework 99 6.98 2.48 21 6.14 3.71 Com m unicable/non-com m unicable dis eas es 103 6.59 2.61 22 6.27 3.95 Poverty reduction* 117 8.33 2.33 25 7.20 3.54 Gender equity 101 5.59 2.84 22 5.73 3.65 Private s ector developm ent 105 7.23 2.69 24 6.42 3.03 Foreign direct inves tm ent 97 6.93 2.48 23 6.52 3.49 Water and s anitation 104 7.76 2.48 22 7.86 3.44 Trade and exports 97 6.14 2.49 20 5.95 3.56 Econom ic growth* 112 7.74 2.20 24 6.58 3.36 Energy 109 7.26 2.47 22 7.00 3.35 Dis as ter m anagem ent 97 5.56 2.76 20 6.55 3.38 Public s ector governance/reform 109 7.86 2.55 23 6.91 3.41 Job creation/em ploym ent 111 7.98 2.59 23 7.04 3.56 Financial m arkets 92 6.05 2.59 20 5.80 3.71 Equality of opportunity 107 7.12 2.98 22 6.36 3.82 Health 117 8.24 2.30 25 7.20 3.46 Rural developm ent 109 7.94 2.26 23 7.43 3.41 Global/regional integration 99 6.63 2.33 20 6.00 3.68 Food s ecurity 109 7.58 2.59 25 7.28 3.57 Education* 120 8.62 2.34 27 6.96 3.46 Social protection 103 6.66 2.68 21 6.67 3.48 Clim ate change 98 6.13 2.75 23 5.61 3.42 Agricultural developm ent 114 8.11 2.40 26 7.38 3.44 Natural res ource m anagem ent 110 7.47 2.63 23 6.70 3.59 *Significantly different between geographic locations 87 World Bank Group Country Opinion Survey 2015: Mauritania C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Mauritania? (1-Not effective at all, 10-Very effective) Which bes t repres ents your geographic location? Nouakchott Outs ide Nouakchott N Mean SD N Mean SD Inform ation and com m unications technology 60 4.83 2.69 16 5.69 3.22 Trans port 59 4.34 2.56 18 5.06 3.08 Urban developm ent 64 5.03 2.32 20 5.40 2.91 Environm ental s us tainability 58 4.72 2.61 16 4.88 3.07 Poverty reduction 86 4.90 2.70 21 4.76 3.49 Gender equity 55 4.64 2.48 14 5.00 3.94 Private s ector developm ent 70 4.34 2.41 21 4.81 3.36 Water and s anitation 62 4.66 2.39 18 5.11 3.86 Econom ic growth 76 5.14 2.56 18 4.94 3.32 Energy 58 5.17 2.37 18 5.11 3.18 Public s ector governance/reform 84 4.77 2.56 18 5.28 3.53 Job creation/em ploym ent 75 3.69 2.20 21 4.62 3.58 Health 83 4.71 2.61 21 5.19 3.56 Rural developm ent 78 4.62 2.41 22 5.14 3.59 Food s ecurity 70 4.57 2.45 21 5.05 3.69 Education 86 4.34 2.72 20 5.15 3.79 Social protection 57 3.96 2.44 21 4.81 3.67 Agricultural developm ent 78 4.79 2.45 20 4.95 3.73 Natural res ource m anagem ent 65 4.31 2.51 19 4.53 3.53 Where are the World Bank Group’s decisions made primarily that support the program in Mauritania? (Select only ONE response) Outside Percentage of Respondents Nouakchott Nouakchott At the Headquarters (in Washington D.C.) 49.6% 55.9% In the country 5.8% 5.9% Don’t know 44.6% 38.2% Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 115 5.06 2.26 24 6.67 3.75 development results in Mauritania?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between geographic locations To what extent do you agree with the following statements about the World Bank Group in Mauritania? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 108 4.48 2.43 22 6.59 4.01 Mauritania* The World Bank Group meets Mauritania’s needs for knowledge 108 4.56 2.50 19 6.47 3.72 services* *Significantly different between geographic locations Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and 90 4.60 2.38 20 4.15 2.91 corrects its work in real time in Mauritania? (1-To no degree at all, 10-To a very significant degree) 88 World Bank Group Country Opinion Survey 2015: Mauritania D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? (Select only ONE response) Outside Percentage of Respondents Nouakchott Nouakchott Weekly 8.1% 3.2% Monthly 16.3% 3.2% A few times a year 27.4% 19.4% Rarely 26.7% 38.7% Never 21.5% 35.5% In Mauritania, to what extent do you believe that the World Bank Group’s knowledge work and activities : (1-To no degree at all, 10-To a very significant degree) Which bes t repres ents your geographic location? Nouakchott Outs ide Nouakchott N Mean SD N Mean SD Are tim ely 99 5.47 2.66 18 5.06 3.11 Include appropriate level of s takeholder involvem ent during 94 4.80 2.47 19 4.63 3.29 preparation Lead to practical s olutions 94 4.68 2.41 18 4.67 3.24 Are acces s ible (well written and eas y to unders tand) 95 5.06 2.69 17 4.53 3.66 Are s ource of relevant inform ation on global good practices 92 5.86 2.42 18 5.22 3.39 Are adequately dis s em inated 100 4.46 2.66 17 4.29 3.46 Are trans lated enough into local language 96 2.95 2.44 17 3.24 2.91 Are adaptable to Mauritania’s s pecific developm ent challenges and 98 4.71 2.43 18 4.72 2.85 country circum s tances Which bes t repres ents your geographic location? Nouakchott Outs ide Nouakchott N Mean SD N Mean SD Overall, how s ignificant a contribution do you believe the World Bank Group's knowledge work and activities m ake to developm ent 117 5.45 2.62 19 6.79 3.36 res ults in your country?* Overall, how would you rate the technical quality of the World Bank 109 6.15 2.45 18 5.44 3.40 Group's knowledge work and activities ? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between geographic locations E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which bes t repres ents your geographic location? Nouakchott Outs ide Nouakchott N Mean SD N Mean SD The World Bank Group dis burs es funds prom ptly 90 3.94 2.61 22 2.82 2.91 The World Bank Group effectively m onitors and evaluates the 111 5.27 2.86 24 6.25 3.44 projects and program s it s upports The World Bank Group’s approvals and reviews are done in a 101 4.57 2.51 18 3.06 2.65 tim ely fas hion* The World Bank Group’s “Safeguard Policy� requirem ents are 80 5.09 2.56 17 4.82 3.23 reas onable The World Bank Group’s conditions on its lending are reas onable 89 4.79 2.69 20 4.70 3.50 The World Bank Group takes decis ions quickly in Mauritania 89 4.21 2.40 22 3.27 3.01 Working with the World Bank Group increas es Mauritania’s 105 5.51 2.72 20 6.20 3.64 ins titutional capacity Where country s ys tem s are adequate, the World Bank Group 82 5.43 2.69 15 5.60 3.64 m akes appropriate us e of them The World Bank Group provides effective im plem entation s upport 105 5.14 2.63 18 5.06 3.46 *Significantly different between geographic locations Which bes t repres ents your geographic location? Nouakchott Outs ide Nouakchott N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find s olutions that prom ote private public partners hips in 103 4.22 2.39 22 5.82 3.57 Mauritania?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between geographic locations 89 World Bank Group Country Opinion Survey 2015: Mauritania E. Working with the World Bank Group Which of the following best describes the way the World Bank Group operates in Mauritania? (Select only ONE response) Outside Percentage of Respondents Nouakchott Nouakchott The World Bank Group takes too much risk in Mauritania 3.0% 5.9% The World Bank Group does not take enough risk in Mauritania 43.6% 38.2% The World Bank Group’s approach to risk is appropriate 15.8% 14.7% Don't know 37.6% 41.2% Which of the following best describes the World Bank Group’s support in Mauritania? (Select only ONE response) Outside Percentage of Respondents Nouakchott Nouakchott The World Bank Group is sufficiently selective and focuses on the most important 33.6% 28.6% development challenges in Mauritania The World Bank Group is not sufficiently selective in Mauritania, and it is involved 35.0% 22.9% in too many areas of development Don't know 31.4% 48.6% F. Recent Trends and the Future Role of the World Bank Group in Mauritania Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD How significant a role do you believe the World Bank Group 130 7.68 2.48 31 7.87 3.16 SHOULD play in Mauritania’s development in the near future? (1-To no degree at all, 10-To a very significant degree) Which of the following SHOULD the World Bank Group do to make itself of greater value in Mauritania? (Choose no more than TWO) Percentage of Respondents Outside (Responses combined) Nouakchott Nouakchott Provide more adequate data/knowledge/statistics/figures on Mauritania’s 28.6% 29.4% economy Ensure greater selectivity in its work 15.8% 5.9% Offer more innovative financial products 16.5% 17.6% Improve the competitiveness of its financing compared to markets 2.3% 8.8% Reach out more to groups outside of Government 36.8% 20.6% Work faster* 11.3% 32.4% Improve the quality of its experts as related to Mauritania’s specific challenges 14.3% 5.9% Offer more innovative knowledge services 4.5% 11.8% Collaborate more effectively with Government clients 8.3% 17.6% Increase the level of capacity development in the country 32.3% 23.5% Reduce the complexity of obtaining World Bank Group financing 20.3% 20.6% Other 3.0% 2.9% *Significantly different between geographic locations When considering the combination of services that the World Bank Group offers in Mauritania, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Mauritania?* (Select only ONE response) Outside Percentage of Respondents Nouakchott Nouakchott Financial services 26.0% 53.1% Knowledge products 26.0% 15.6% Convening services 10.7% 9.4% None of the above 2.3% 9.4% The combination is appropriate for Mauritania 22.1% 9.4% Don't know 13.0% 3.1% *Significantly different between geographic locations 90 World Bank Group Country Opinion Survey 2015: Mauritania G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO) Percentage of Respondents Outside (Responses combined) Nouakchott Nouakchott Periodicals 14.0% 13.5% International newspapers 6.6% 8.1% Local radio* 3.7% 35.1% International radio 6.6% 10.8% Local television 14.7% 27.0% International television 13.2% 24.3% Local newspapers 16.2% 16.2% Internet* 79.4% 35.1% Social media 16.2% 16.2% Other 11.8% 5.4% *Significantly different between geographic locations How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Percentage of Respondents Outside (Responses combined) Nouakchott Nouakchott Direct contact with World Bank Group* 33.8% 65.7% e-Newsletters* 33.1% 8.6% World Bank Group’s seminars/workshops/ conferences 43.2% 60.0% World Bank Group’s publications and other written materials 16.5% 20.0% World Bank Group’s website* 44.6% 17.1% Social media 10.8% 8.6% Mobile phones* 3.6% 17.1% Other 1.4% 0.0% *Significantly different between geographic locations Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions? Outside Percentage of Respondents Nouakchott Nouakchott Yes 22.6% 17.1% No 77.4% 82.9% Have you requested information from the World Bank Group on its activities in the past year? Outside Percentage of Respondents Nouakchott Nouakchott Yes 14.5% 12.5% No 85.5% 87.5% Were you able to obtain this information? Outside Percentage of Respondents Nouakchott Nouakchott Yes 45.8% 33.3% No 54.2% 66.7% Do you have access to the Internet?* Outside Percentage of Respondents Nouakchott Nouakchott Yes 89.5% 45.5% No 10.5% 54.5% *Significantly different between geographic locations Do you use/have used the World Bank Group website?* Outside Percentage of Respondents Nouakchott Nouakchott Yes 59.7% 15.2% No 40.3% 84.8% *Significantly different between geographic locations 91 World Bank Group Country Opinion Survey 2015: Mauritania G. Communication and Information Sharing (continued) Do you currently consult the World Bank Group social media sites?* Outside Percentage of Respondents Nouakchott Nouakchott Yes 22.9% 8.6% No 77.1% 91.4% *Significantly different between geographic locations Which Internet connection do you use primarily when visiting a World Bank Group website?* Outside Percentage of Respondents Nouakchott Nouakchott High speed/WiFi 77.3% 43.5% Dial-up 22.7% 56.5% *Significantly different between geographic locations Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Which bes t repres ents your geographic location? Nouakchott Outs ide Nouakchott N Mean SD N Mean SD I find the World Bank Group’s webs ites eas y to navigate* 87 6.76 2.57 10 3.30 3.27 I find the inform ation on the World Bank Group’s webs ites us eful* 76 6.80 2.21 8 4.38 3.02 The World Bank Group’s s ocial m edia channels are valuable 46 5.67 2.80 10 3.80 3.33 s ources of inform ation about the ins titution When I need inform ation from the World Bank Group I know how to 97 5.32 2.88 17 4.65 3.37 find it The World Bank Group is res pons ive to m y inform ation reques ts 67 4.90 2.79 14 3.79 3.09 and inquiries *Significantly different between geographic locations H. Background Information Which one of the following best describes your level of interaction with the World Bank Group in your country? (Select only ONE response) Outside Percentage of Respondents Nouakchott Nouakchott I currently collaborate with the World Bank Group 19.9% 26.5% I have previously collaborated with the World Bank Group 16.3% 2.9% Both of the above (I currently collaborate and previously have collaborated with 9.2% 2.9% the World Bank Group) I have never collaborated with the World Bank Group 54.6% 67.6% Which of the following agencies of the World Bank Group do you primarily engage with in Mauritania? (Select only ONE response) Outside Percentage of Respondents Nouakchott Nouakchott The World Bank (IDA) 67.3% 65.0% The Multilateral Investment Guarantee Agency (MIGA) 4.1% 0.0% Other 28.6% 35.0% Which of the following describes most of your exposure to the World Bank Group in Mauritania? (Choose no more than TWO) Percentage of Respondents Outside (Responses combined) Nouakchott Nouakchott Observer 32.0% 28.6% Use World Bank Group reports/data 18.8% 28.6% Engage in World Bank Group related/sponsored events/activities 21.1% 35.7% Collaborate as part of my professional duties 40.6% 39.3% Use World Bank Group website for information, data, research, etc. 28.1% 28.6% What’s your gender? Outside Percentage of Respondents Nouakchott Nouakchott Female 22.5% 13.5% Male 77.5% 86.5% 92 World Bank Group Country Opinion Survey 2015: Mauritania Appendix D: Responses to All Questions by Levels of Collaboration14 A. General Issues facing Mauritania In general, would you say that Mauritania is headed in...?* Not Percentage of Respondents Collaborating collaborating The right direction 69.2% 29.5% The wrong direction 15.4% 45.7% Not sure 15.4% 24.8% *Significantly different between collaborators and non-collaborators Listed below are a number of development priorities in Mauritania. Please identify which of the following you consider the most important development priorities in Mauritania? Percentage of Respondents Not (Responses combined) Collaborating collaborating Social protection 10.2% 10.2% Food security 6.1% 12.6% Public sector governance/reform 36.7% 27.6% Global/regional integration 0.0% 0.8% Gender equity 2.0% 1.6% Private sector development* 10.2% 1.6% Foreign direct investment 2.0% 1.6% Water and sanitation 6.1% 6.3% Anti corruption 20.4% 27.6% Job creation/employment 16.3% 15.0% Rural development 4.1% 4.7% Financial markets 0.0% 0.0% Urban development 4.1% 5.5% Environmental sustainability* 4.1% 0.0% Equality of opportunity 10.2% 15.0% Health 14.3% 26.8% Education 63.3% 65.4% Poverty reduction 24.5% 15.0% Energy 12.2% 5.5% Transport 6.1% 3.1% Climate change 0.0% 2.4% Agricultural development 8.2% 15.0% Trade and exports 0.0% 0.0% Crime and violence 0.0% 2.4% Economic growth 8.2% 3.1% Law and justice 12.2% 17.3% Regulatory framework 0.0% 0.8% Communicable/non-communicable diseases 0.0% 0.0% Natural resource management 2.0% 6.3% Disaster management 0.0% 1.6% Information and communications technology* 10.2% 0.8% *Significantly different between collaborators and non-collaborators 14 Only 185 respondents provided the information about their levels of collaboration with the World Bank Group (question H3 in the questionnaire). Thus only these respondents were included in the analysis presented in this appendix. Response options “I currently collaborate with the WBG� and “both of the above� were combined as “Collaborating� for the comparisons in this appendix. “I have previously collaborated with the WBG,� and “I have never collaborated with the WBG� were combined as “not collaborating.� 93 World Bank Group Country Opinion Survey 2015: Mauritania A. General Issues facing Mauritania (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than THREE) Percentage of Respondents Not (Responses combined) Collaborating collaborating Water and sanitation 4.1% 13.1% Equality of opportunity 16.3% 30.0% Economic growth* 24.5% 8.5% Climate change 0.0% 1.5% Global/regional integration* 6.1% 0.8% Gender equity 0.0% 0.8% Rural development 24.5% 18.5% Urban development 0.0% 3.8% Regulatory framework 2.0% 1.5% Social protection 6.1% 7.7% Law and justice 12.2% 8.5% Transport 2.0% 1.5% Crime and violence 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.8% Information and communications technology* 6.1% 0.0% Anti corruption* 12.2% 30.8% Private sector development* 14.3% 4.6% Foreign direct investment 4.1% 2.3% Education 51.0% 58.5% Energy 6.1% 4.6% Public sector governance/reform 10.2% 10.8% Natural resource management 4.1% 8.5% Environmental sustainability 2.0% 0.8% Disaster management 0.0% 0.8% Health* 10.2% 23.8% Agricultural development 22.4% 19.2% Job creation/employment* 38.8% 23.8% Financial markets 0.0% 0.0% Trade and exports 2.0% 0.0% Food security 10.2% 11.5% *Significantly different between collaborators and non-collaborators The World Bank Group’s “Shared Prosperity� goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Mauritania? (Choose no more than TWO) Percentage of Respondents Not (Responses combined) Collaborating collaborating Better employment opportunities for young people 31.8% 32.5% Better employment opportunities for women 9.1% 4.0% Greater access to micro-finance for the poor* 13.6% 32.5% Greater voice and participation for citizens to help ensure greater accountability 4.5% 6.3% Greater access to health and nutrition for citizens 4.5% 9.5% Better entrepreneurial opportunities 9.1% 4.8% A growing middle class 6.8% 13.5% Better opportunity for the poor who live in rural areas 18.2% 15.9% Better opportunity for the poor who live in urban areas 4.5% 2.4% Consistent economic growth 13.6% 7.9% More reliable social safety net 2.3% 4.8% Greater equity of fiscal policy* 0.0% 8.7% Education and training that better ensure job opportunity* 52.3% 33.3% Better quality public services 6.8% 5.6% Strengthening the rule of law 20.5% 17.5% Other 2.3% 0.8% *Significantly different between collaborators and non-collaborators 94 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD How familiar are you with the work of the World Bank 50 6.14 2.38 126 4.27 2.81 Group in Mauritania?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between collaborators and non-collaborators Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD Overall, please rate your impression of the World Bank 45 5.82 2.22 97 4.29 2.58 Group’s effectiveness in Mauritania.* (1-Not effective at all, 10-Very effective) *Significantly different between collaborators and non-collaborators Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD To what extent do you believe the World Bank Group’s s taff is well prepared (e.g., s kills and knowledge) to help 44 6.11 2.19 87 4.93 2.74 Mauritania s olve its m os t com plicated developm ent challenges ?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators When thinking about how the World Bank Group can have the most impact on development results in Mauritania, in which sectoral areas do you believe the WBG should focus most of its resources in Mauritania? (Choose no more than THREE) Percentage of Respondents Not (Responses combined) Collaborating collaborating Social protection 16.0% 13.0% Crime and violence 0.0% 0.8% Transport 8.0% 8.4% Agricultural development 22.0% 28.2% Global/regional integration 0.0% 2.3% Gender equity 2.0% 1.5% Public sector governance/reform 22.0% 15.3% Health* 4.0% 29.0% Rural development 14.0% 13.0% Foreign direct investment 2.0% 2.3% Education 46.0% 53.4% Energy 8.0% 3.8% Job creation/employment 26.0% 16.8% Financial markets 0.0% 0.0% Urban development 2.0% 1.5% Environmental sustainability 2.0% 0.8% Equality of opportunity 16.0% 9.9% Private sector development 14.0% 8.4% Water and sanitation 10.0% 5.3% Food security 8.0% 9.9% Climate change 0.0% 1.5% Poverty reduction 22.0% 23.7% Trade and exports 0.0% 0.8% Economic growth* 18.0% 6.9% Law and justice 10.0% 14.5% Regulatory framework 2.0% 1.5% Communicable/non-communicable diseases 0.0% 1.5% Natural resource management 6.0% 3.8% Anti corruption* 4.0% 14.5% Information and communications technology* 6.0% 0.8% Disaster management 2.0% 1.5% *Significantly different between collaborators and non-collaborators 95 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Mauritania? Greatest Value Not Percentage of Respondents Collaborating collaborating Convening/facilitating 7.1% 10.4% Data 4.8% 0.9% Policy advice, studies, analyses 19.0% 11.3% Financial resources 38.1% 24.5% Capacity development* 9.5% 26.4% Technical assistance 9.5% 4.7% Mobilizing third party financial resources 4.8% 8.5% Coordination of development partners 4.8% 10.4% Linkage to non-Bank expertise 0.0% 0.0% Other 2.4% 2.8% *Significantly different between collaborators and non-collaborators nd 2 Greatest Value Not Percentage of Respondents Collaborating collaborating Convening/facilitating 9.3% 5.6% Data 4.7% 4.6% Policy advice, studies, analyses 23.3% 14.8% Financial resources 14.0% 12.0% Capacity development 16.3% 14.8% Technical assistance 18.6% 13.0% Mobilizing third party financial resources 11.6% 11.1% Coordination of development partners* 0.0% 16.7% Linkage to non-Bank expertise 2.3% 4.6% Other 0.0% 2.8% *Significantly different between collaborators and non-collaborators How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Mauritania? (1-Not effective at all, 10-Very effective) Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD Project im plem entation (or other organizational 39 6.90 2.30 70 4.80 2.75 s trengthening)* Citizen engagem ent (incorporating citizens ' voices into 36 4.78 2.70 62 3.32 2.42 developm ent)* Policy des ign (for clarity and better incentives to achieve 36 6.81 2.18 64 5.02 2.77 developm ent goals )* *Significantly different between collaborators and non-collaborators When thinking about how to improve capacity building in Mauritania to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (1-Not important all, 10-Very important) Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD Project implementation (or other organizational 38 7.74 2.56 73 7.47 2.53 strengthening) Citizen engagement (incorporating citizens' voices into 35 6.63 2.79 75 7.09 2.92 development) Policy design (for clarity and better incentives to achieve 43 8.09 2.21 71 7.30 2.75 development goals) 96 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Mauritania? (Choose no more than TWO) Percentage of Respondents Not (Responses combined) Collaborating collaborating Staff too inaccessible 18.0% 18.8% Not exploring alternative policy options 4.0% 7.8% Not collaborating enough with stakeholders outside the Government 14.0% 24.2% Its advice and strategies do not lend themselves to practical problem solving 6.0% 13.3% Not enough public disclosure of its work 18.0% 17.2% Arrogant in its approach 6.0% 6.3% Not client focused 2.0% 3.1% The credibility of its knowledge/data 0.0% 2.3% World Bank Group’s processes too complex* 28.0% 12.5% Not willing to honestly criticize policies and reform efforts in the country 12.0% 24.2% Too influenced by shareholder countries 18.0% 16.4% Imposing technocratic solutions without regard to political realities 12.0% 10.9% World Bank Group’s processes too slow* 18.0% 7.0% Not aligned with other development partners’ work 6.0% 4.7% Not aligned with country priorities 2.0% 7.0% Not adequately sensitive to political/social realities in Mauritania 14.0% 12.5% Other 4.0% 0.8% Don’t know 6.0% 3.1% *Significantly different between collaborators and non-collaborators Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Mauritania? (Choose no more than TWO) Percentage of Respondents Not (Responses combined) Collaborating collaborating Trust Fund management 7.7% 12.3% Knowledge products/services 17.3% 12.3% Investment lending 40.4% 37.7% Technical assistance 26.9% 18.5% Capacity development 40.4% 37.7% Policy based lending / budget support to the Government 17.3% 13.1% Multi-sectoral approaches 25.0% 17.7% Other 0.0% 3.1% Don’t know* 9.6% 22.3% *Significantly different between collaborators and non-collaborators To what extent do you believe that the World Bank Group’s work and support help the poorest in Mauritania?* (Select only ONE response) Not Percentage of Respondents Collaborating collaborating To a fully sufficient degree 7.8% 6.2% To a somewhat sufficient degree 35.3% 9.3% To a somewhat insufficient degree 29.4% 33.3% To a very insufficient degree 15.7% 31.0% Don't know 11.8% 20.2% *Significantly different between collaborators and non-collaborators 97 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Percentage of Respondents Not (Responses combined) Collaborating collaborating Academia/think tanks/research institutes 27.5% 24.6% Community of development partners 13.7% 16.9% Media* 0.0% 7.7% Local Government 27.5% 25.4% Private sector 27.5% 18.5% Parliament 3.9% 2.3% NGOs/Community Based Organizations* 17.6% 40.8% Youth/university groups 17.6% 21.5% Beneficiaries* 47.1% 25.4% Foundations 2.0% 1.5% Other 2.0% 1.5% Don’t know 5.9% 4.6% *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group’s work in Mauritania? (1-Strongly disagree, 10-Strongly agree) Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant 45 7.22 2.49 99 4.66 2.83 role in developm ent in Mauritania* The World Bank Group’s work is aligned with what I 41 6.12 2.58 92 4.21 2.66 cons ider the developm ent priorities for Mauritania* The World Bank Group s upports program s and 42 6.62 2.56 89 4.61 2.87 s trategies that are realis tic for Mauritania* The World Bank Group treats clients and s takeholders 39 7.10 2.44 77 5.04 2.97 in Mauritania with res pect* *Significantly different between collaborators and non-collaborators To what extent is the World Bank Group an effective development partner in Mauritania in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD Res pons ivenes s * 33 5.79 2.62 74 4.04 2.56 Flexibility (in term s of the ins titution’s products and 32 5.09 2.20 70 3.59 2.10 s ervices )* Flexibility (in term s of changing country circum s tances )* 31 5.35 2.18 76 3.89 2.08 Being inclus ive* 27 5.41 2.02 59 3.59 2.35 Opennes s (s haring data and other inform ation)* 35 5.83 2.73 83 4.31 2.71 Staff acces s ibility* 34 6.12 2.43 79 3.48 2.47 Straightforwardnes s and hones ty* 30 6.67 2.76 69 4.41 2.79 Eas e of acces s to the people at the World Bank Group 35 5.83 2.55 76 3.30 2.51 who are m aking decis ions im portant to m y work* Collaboration with civil s ociety* 25 5.20 2.48 82 3.78 2.63 Collaboration with the Governm ent 35 7.34 2.20 80 6.73 3.01 Collaboration with other donors and developm ent 30 6.80 2.40 69 6.22 3.08 partners Collaboration with the private s ector* 26 4.92 2.51 67 3.69 2.55 The s peed in which it gets things accom plis hed on the 31 5.19 2.20 68 3.75 2.45 ground* Being a long-term partner* 33 8.15 2.12 72 6.39 3.16 *Significantly different between collaborators and non-collaborators 98 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) To be more effective development partner in Mauritania, do you believe that the World Bank Group should have? (Select only ONE response) Not Percentage of Respondents Collaborating collaborating More local presence 80.8% 84.1% The current level of local presence is adequate 15.4% 6.3% Less local presence 0.0% 4.0% Don't know 3.8% 5.6% When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Percentage of Respondents Not (Responses combined) Collaborating collaborating The World Bank Group does not do adequate follow through/follow-up 18.0% 25.8% Poor coordination of development partners 18.0% 11.7% The World Bank Group is not sensitive enough to political/social realities on the 24.0% 31.3% ground Lack of/inadequate levels of capacity in Government 22.0% 15.6% There is not an adequate level of citizen/civil society participation 30.0% 31.3% The World Bank Group works too slowly 18.0% 10.2% The Government works inefficiently 12.0% 25.0% Political pressures and obstacles 14.0% 13.3% Reforms are not well thought out in light of country challenges 28.0% 21.9% Other 0.0% 0.8% C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Mauritania? (1-Not important at all, 10-Very important) Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD Anti corruption 41 8.10 2.61 109 7.53 3.25 Inform ation and com m unications technology* 38 7.74 2.15 89 6.43 2.97 Trans port* 41 8.22 1.81 88 6.52 3.33 Crim e and violence 35 6.29 2.86 84 5.14 3.16 Law and jus tice* 38 8.00 2.51 99 6.76 3.39 Urban developm ent 39 7.51 2.32 91 6.68 2.82 Environm ental s us tainability 39 6.85 2.74 88 6.52 3.08 Regulatory fram ework 38 7.21 2.36 82 6.49 2.99 Com m unicable/non-com m unicable dis eas es 38 7.11 2.62 87 6.09 3.02 Poverty reduction 41 8.68 2.22 101 7.78 2.87 Gender equity 36 5.89 2.91 86 5.41 3.04 Private s ector developm ent* 39 7.87 2.36 88 6.63 2.93 Foreign direct inves tm ent* 38 7.53 2.61 81 6.38 2.72 Water and s anitation* 38 8.55 2.11 88 7.34 2.87 Trade and exports * 36 6.92 2.29 81 5.64 2.79 Econom ic growth* 42 8.19 1.98 92 7.15 2.71 Energy* 37 8.03 2.05 93 6.78 2.82 Dis as ter m anagem ent 37 6.35 2.85 79 5.29 2.87 Public s ector governance/reform 39 8.10 2.36 93 7.47 2.94 Job creation/em ploym ent 41 8.29 2.41 92 7.51 3.01 Financial m arkets 36 6.58 2.45 76 5.62 2.94 Equality of opportunity 36 7.56 2.93 94 6.72 3.25 Health* 41 8.80 1.85 101 7.67 2.83 Rural developm ent* 40 8.48 1.80 93 7.52 2.78 Global/regional integration* 41 7.24 2.18 78 6.03 2.75 Food s ecurity* 45 8.31 2.27 90 7.11 3.00 Education* 45 8.98 1.82 100 7.92 3.00 Social protection* 37 7.43 2.43 88 6.17 2.98 Clim ate change 37 6.38 2.70 83 5.61 2.96 Agricultural developm ent* 45 8.60 2.05 97 7.59 2.96 Natural res ource m anagem ent 40 7.98 2.34 93 6.99 3.03 *Significantly different between collaborators and non-collaborators 99 World Bank Group Country Opinion Survey 2015: Mauritania C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Mauritania? (1-Not effective at all, 10-Very effective) Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD Inform ation and com m unications technology* 27 6.22 2.36 51 4.27 2.82 Trans port* 25 5.60 2.16 54 3.93 2.75 Urban developm ent* 29 6.21 1.80 57 4.51 2.58 Environm ental s us tainability 23 5.22 2.32 53 4.49 2.84 Poverty reduction 34 5.41 2.76 76 4.59 2.86 Gender equity 21 5.10 2.34 52 4.46 2.93 Private s ector developm ent 28 4.96 2.56 64 4.16 2.69 Water and s anitation 21 5.62 2.56 60 4.40 2.81 Econom ic growth* 28 6.18 2.63 69 4.51 2.66 Energy* 24 6.21 2.34 54 4.57 2.54 Public s ector governance/reform * 32 6.28 2.39 71 4.17 2.67 Job creation/em ploym ent 26 4.58 2.63 72 3.64 2.52 Health* 29 5.72 2.63 77 4.38 2.81 Rural developm ent* 31 5.97 2.60 70 4.11 2.59 Food s ecurity 30 5.37 2.70 65 4.29 2.73 Education* 33 5.70 2.81 76 3.92 2.84 Social protection* 28 5.14 2.89 52 3.60 2.64 Agricultural developm ent* 34 5.71 2.50 66 4.35 2.75 Natural res ource m anagem ent* 27 5.26 2.80 57 3.88 2.67 *Significantly different between collaborators and non-collaborators Where are the World Bank Group’s decisions made primarily that support the program in Mauritania? (Select only ONE response) Not Percentage of Respondents Collaborating collaborating At the Headquarters (in Washington D.C.) 60.0% 47.3% In the country 6.0% 6.2% Don’t know 34.0% 46.5% Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD To what extent does the World Bank Group’s work help 45 6.44 2.39 95 4.64 2.52 to achieve developm ent res ults in Mauritania?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group in Mauritania? (1-Strongly disagree, 10-Strongly agree) Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD The World Bank Group’s financial ins trum ents m eet the 38 6.42 2.69 91 4.18 2.60 needs of Mauritania* The World Bank Group m eets Mauritania’s needs for 38 6.16 2.62 88 4.14 2.55 knowledge s ervices * *Significantly different between collaborators and non-collaborators Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD To what extent do you believe the World Bank Group m eas ures and corrects its work in real tim e in 33 5.24 2.42 76 4.08 2.47 Mauritania?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 100 World Bank Group Country Opinion Survey 2015: Mauritania D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do?* (Select only ONE response) Not Percentage of Respondents Collaborating collaborating Weekly 18.4% 3.1% Monthly 28.6% 7.1% A few times a year 22.4% 26.8% Rarely 20.4% 32.3% Never 10.2% 30.7% *Significantly different between collaborators and non-collaborators In Mauritania, to what extent do you believe that the World Bank Group’s knowledge work and activities : (1-To no degree at all, 10-To a very significant degree) Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD Are tim ely 40 5.98 2.30 78 5.10 2.88 Include appropriate level of s takeholder involvem ent 40 5.68 2.42 75 4.31 2.57 during preparation* Lead to practical s olutions * 38 5.58 2.41 75 4.24 2.49 Are acces s ible (well written and eas y to unders tand) 38 5.68 2.77 76 4.61 2.80 Are s ource of relevant inform ation on global good 38 6.34 2.46 73 5.47 2.61 practices Are adequately dis s em inated* 40 5.20 2.64 78 4.03 2.79 Are trans lated enough into local language 38 3.05 2.19 76 2.95 2.64 Are adaptable to Mauritania’s s pecific developm ent 39 5.31 2.24 77 4.47 2.60 challenges and country circum s tances *Significantly different between collaborators and non-collaborators Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD Overall, how s ignificant a contribution do you believe the World Bank Group's knowledge work and activities 44 6.20 2.50 96 5.45 2.87 m ake to developm ent res ults in your country? Overall, how would you rate the technical quality of the 44 6.98 2.31 85 5.64 2.63 World Bank Group's knowledge work and activities ?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between collaborators and non-collaborators E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD The World Bank Group dis burs es funds prom ptly* 41 4.59 2.68 70 3.20 2.51 The World Bank Group effectively m onitors and 43 6.33 2.51 91 4.99 3.06 evaluates the projects and program s it s upports * The World Bank Group’s approvals and reviews are 39 5.15 2.79 81 3.96 2.42 done in a tim ely fas hion* The World Bank Group’s “Safeguard Policy� 32 5.53 2.40 65 4.77 2.75 requirem ents are reas onable The World Bank Group’s conditions on its lending are 39 5.79 2.66 69 4.19 2.81 reas onable* The World Bank Group takes decis ions quickly in 36 4.69 2.51 72 3.76 2.52 Mauritania Working with the World Bank Group increas es 42 6.81 2.54 82 4.96 2.84 Mauritania’s ins titutional capacity* Where country s ys tem s are adequate, the World Bank 30 5.87 2.57 66 5.29 2.86 Group m akes appropriate us e of them The World Bank Group provides effective 38 5.92 2.50 84 4.85 2.79 im plem entation s upport* *Significantly different between collaborators and non-collaborators 101 World Bank Group Country Opinion Survey 2015: Mauritania E. Working with the World Bank Group Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find s olutions that prom ote 37 5.16 2.51 91 4.09 2.77 private public partners hips in Mauritania?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators Which of the following best describes the way the World Bank Group operates in Mauritania?* (Select only ONE response) Not Percentage of Respondents Collaborating collaborating The World Bank Group takes too much risk in Mauritania 2.0% 3.2% The World Bank Group does not take enough risk in Mauritania 40.8% 41.9% The World Bank Group’s approach to risk is appropriate 28.6% 10.5% Don't know 28.6% 44.4% *Significantly different between collaborators and non-collaborators Which of the following best describes the World Bank Group’s support in Mauritania? (Select only ONE response) Not Percentage of Respondents Collaborating collaborating The World Bank Group is sufficiently selective and focuses on the most important 40.0% 28.3% development challenges in Mauritania The World Bank Group is not sufficiently selective in Mauritania, and it is involved 26.0% 33.9% in too many areas of development Don't know 34.0% 37.8% F. Recent Trends and the Future Role of the World Bank Group in Mauritania Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD How s ignificant a role do you believe the World Bank Group SHOULD play in Mauritania’s developm ent in the 47 8.06 2.16 122 7.47 2.90 near future? (1-To no degree at all, 10-To a very significant degree) Which of the following SHOULD the World Bank Group do to make itself of greater value in Mauritania? (Choose no more than TWO) Percentage of Respondents Not (Responses combined) Collaborating collaborating Provide more adequate data/knowledge/statistics/figures on Mauritania’s 33.3% 28.3% economy Ensure greater selectivity in its work 16.7% 11.8% Offer more innovative financial products 25.0% 14.2% Improve the competitiveness of its financing compared to markets 2.1% 3.9% Reach out more to groups outside of Government 29.2% 33.9% Work faster 16.7% 15.0% Improve the quality of its experts as related to Mauritania’s specific challenges 10.4% 12.6% Offer more innovative knowledge services 6.3% 6.3% Collaborate more effectively with Government clients 6.3% 12.6% Increase the level of capacity development in the country 31.3% 29.9% Reduce the complexity of obtaining World Bank Group financing 14.6% 23.6% Other 4.2% 2.4% When considering the combination of services that the World Bank Group offers in Mauritania, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Mauritania?* (Select only ONE response) Not Percentage of Respondents Collaborating collaborating Financial services 33.3% 30.6% Knowledge products 12.5% 29.0% Convening services 8.3% 11.3% None of the above 4.2% 3.2% The combination is appropriate for Mauritania 33.3% 13.7% Don't know 8.3% 12.1% *Significantly different between collaborators and non-collaborators 102 World Bank Group Country Opinion Survey 2015: Mauritania G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO) Percentage of Respondents Not (Responses combined) Collaborating collaborating Periodicals 20.0% 11.8% International newspapers 6.0% 7.1% Local radio 10.0% 12.6% International radio 6.0% 7.9% Local television 22.0% 16.5% International television 12.0% 16.5% Local newspapers* 4.0% 22.8% Internet* 80.0% 64.6% Social media 10.0% 17.3% Other 10.0% 10.2% *Significantly different between collaborators and non-collaborators How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Percentage of Respondents Not (Responses combined) Collaborating collaborating Direct contact with World Bank Group 38.5% 43.8% e-Newsletters 23.1% 29.7% World Bank Group’s seminars/workshops/ conferences 57.7% 42.2% World Bank Group’s publications and other written materials 21.2% 15.6% World Bank Group’s website 36.5% 38.3% Social media 3.8% 11.7% Mobile phones 9.6% 4.7% Other 0.0% 1.6% Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions?* Not Percentage of Respondents Collaborating collaborating Yes 39.2% 12.1% No 60.8% 87.9% *Significantly different between collaborators and non-collaborators Have you requested information from the World Bank Group on its activities in the past year? Not Percentage of Respondents Collaborating collaborating Yes 18.2% 11.3% No 81.8% 88.7% Were you able to obtain this information?* Not Percentage of Respondents Collaborating collaborating Yes 88.9% 21.1% No 11.1% 78.9% *Significantly different between collaborators and non-collaborators Do you have access to the Internet? Not Percentage of Respondents Collaborating collaborating Yes 79.2% 77.9% No 20.8% 22.1% Do you use/have used the World Bank Group website?* Not Percentage of Respondents Collaborating collaborating Yes 66.7% 41.8% No 33.3% 58.2% *Significantly different between collaborators and non-collaborators 103 World Bank Group Country Opinion Survey 2015: Mauritania G. Communication and Information Sharing (continued) Do you currently consult the World Bank Group social media sites? Not Percentage of Respondents Collaborating collaborating Yes 14.3% 20.8% No 85.7% 79.2% Which Internet connection do you use primarily when visiting a World Bank Group website? Not Percentage of Respondents Collaborating collaborating High speed/WiFi 74.4% 72.5% Dial-up 25.6% 27.5% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Which one of the following bes t des cribes your level of interaction with the World Bank Group in your country? Collaborating Not collaborating N Mean SD N Mean SD I find the World Bank Group’s webs ites eas y to 36 7.47 2.42 61 5.85 2.82 navigate* I find the inform ation on the World Bank Group’s 32 7.22 2.03 52 6.27 2.41 webs ites us eful The World Bank Group’s s ocial m edia channels are 17 5.41 3.06 37 5.49 2.83 valuable s ources of inform ation about the ins titution When I need inform ation from the World Bank Group I 41 6.07 2.54 74 4.74 3.05 know how to find it* The World Bank Group is res pons ive to m y inform ation 33 5.70 2.70 46 4.20 2.81 reques ts and inquiries * *Significantly different between collaborators and non-collaborators H. Background Information Which of the following agencies of the World Bank Group do you primarily engage with in Mauritania? (Select only ONE response) Not Percentage of Respondents Collaborating collaborating The World Bank (IDA) 91.8% 47.2% The Multilateral Investment Guarantee Agency (MIGA) 4.1% 2.8% Other 4.1% 50.0% Which of the following describes most of your exposure to the World Bank Group in Mauritania? (Choose no more than TWO) Percentage of Respondents Not (Responses combined) Collaborating collaborating Observer* 10.6% 41.2% Use World Bank Group reports/data 25.5% 21.9% Engage in World Bank Group related/sponsored events/activities 29.8% 20.2% Collaborate as part of my professional duties* 70.2% 27.2% Use World Bank Group website for information, data, research, etc. 21.3% 29.8% *Significantly different between collaborators and non-collaborators What’s your gender? Not Percentage of Respondents Collaborating collaborating Female 15.7% 21.9% Male 84.3% 78.1% 104 World Bank Group Country Opinion Survey 2015: Mauritania Appendix E: Responses to All Questions by Gender15 A. General Issues facing Mauritania In general, would you say that Mauritania is headed in...? Percentage of Respondents Female Male The right direction 33.3% 44.6% The wrong direction 48.7% 33.8% Not sure 17.9% 21.6% Listed below are a number of development priorities in Mauritania. Please identify which of the following you consider the most important development priorities in Mauritania? Percentage of Respondents (Responses combined) Female Male Social protection 8.8% 9.4% Food security 11.8% 10.1% Public sector governance/reform 26.5% 31.7% Global/regional integration 0.0% 0.7% Gender equity* 5.9% 0.7% Private sector development 2.9% 4.3% Foreign direct investment 0.0% 2.2% Water and sanitation 8.8% 5.8% Anti corruption 26.5% 25.2% Job creation/employment 14.7% 15.8% Rural development 0.0% 4.3% Financial markets 0.0% 0.0% Urban development 2.9% 6.5% Environmental sustainability 0.0% 1.4% Equality of opportunity 8.8% 13.7% Health 23.5% 23.0% Education 70.6% 64.7% Poverty reduction 11.8% 18.7% Energy 0.0% 9.4% Transport 2.9% 4.3% Climate change 0.0% 0.7% Agricultural development 17.6% 12.2% Trade and exports 0.0% 0.0% Crime and violence 0.0% 2.2% Economic growth 8.8% 3.6% Law and justice 17.6% 16.5% Regulatory framework* 2.9% 0.0% Communicable/non-communicable diseases 0.0% 0.0% Natural resource management 11.8% 3.6% Disaster management 2.9% 1.4% Information and communications technology 0.0% 4.3% *Significantly different between women and men 15 Only 192 respondents provided their demographic information about gender. Thus only these respondents were included in the comparisons presented in this appendix. 105 World Bank Group Country Opinion Survey 2015: Mauritania A. General Issues facing Mauritania (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than THREE) Percentage of Respondents (Responses combined) Female Male Water and sanitation 11.8% 10.6% Equality of opportunity 23.5% 26.1% Economic growth 20.6% 11.3% Climate change 0.0% 1.4% Global/regional integration 2.9% 2.1% Gender equity* 2.9% 0.0% Rural development 11.8% 22.5% Urban development* 8.8% 1.4% Regulatory framework 2.9% 1.4% Social protection 11.8% 5.6% Law and justice 11.8% 10.6% Transport 2.9% 1.4% Crime and violence 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.7% Information and communications technology 0.0% 2.1% Anti corruption 35.3% 23.2% Private sector development 2.9% 8.5% Foreign direct investment 2.9% 2.8% Education 47.1% 58.5% Energy 2.9% 5.6% Public sector governance/reform 17.6% 9.9% Natural resource management 11.8% 6.3% Environmental sustainability 0.0% 1.4% Disaster management 0.0% 0.0% Health 23.5% 19.0% Agricultural development 11.8% 21.8% Job creation/employment 20.6% 29.6% Financial markets 0.0% 0.0% Trade and exports* 2.9% 0.0% Food security 8.8% 11.3% *Significantly different between women and men The World Bank Group’s “Shared Prosperity� goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Mauritania? (Choose no more than TWO) Percentage of Respondents (Responses combined) Female Male Better employment opportunities for young people 37.1% 30.3% Better employment opportunities for women* 14.3% 4.2% Greater access to micro-finance for the poor 37.1% 27.5% Greater voice and participation for citizens to help ensure greater accountability 8.6% 4.9% Greater access to health and nutrition for citizens 5.7% 9.2% Better entrepreneurial opportunities 5.7% 6.3% A growing middle class 11.4% 12.0% Better opportunity for the poor who live in rural areas 8.6% 16.9% Better opportunity for the poor who live in urban areas 2.9% 2.8% Consistent economic growth 8.6% 9.2% More reliable social safety net 5.7% 4.2% Greater equity of fiscal policy 8.6% 5.6% Education and training that better ensure job opportunity* 17.1% 42.3% Better quality public services* 14.3% 4.2% Strengthening the rule of law 14.3% 18.3% Other 0.0% 1.4% *Significantly different between women and men 106 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group What’s your gender? Female Male N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 34 4.09 2.56 139 5.02 2.84 Mauritania? (1-Not familiar at all, 10-Extremely familiar) What’s your gender? Female Male N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 22 4.64 2.85 117 4.89 2.49 effectiveness in Mauritania. (1-Not effective at all, 10-Very effective) What’s your gender? Female Male N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Mauritania 26 5.42 2.64 104 5.35 2.60 solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) When thinking about how the World Bank Group can have the most impact on development results in Mauritania, in which sectoral areas do you believe the WBG should focus most of its resources in Mauritania? (Choose no more than THREE) Percentage of Respondents (Responses combined) Female Male Social protection 17.1% 12.0% Crime and violence 0.0% 0.7% Transport 11.4% 7.7% Agricultural development 25.7% 26.1% Global/regional integration 2.9% 1.4% Gender equity 0.0% 2.1% Public sector governance/reform 25.7% 15.5% Health 20.0% 22.5% Rural development 8.6% 14.8% Foreign direct investment 5.7% 1.4% Education 54.3% 51.4% Energy 5.7% 4.9% Job creation/employment 8.6% 22.5% Financial markets 0.0% 0.0% Urban development* 5.7% 0.7% Environmental sustainability 0.0% 1.4% Equality of opportunity 17.1% 10.6% Private sector development 2.9% 12.0% Water and sanitation 8.6% 6.3% Food security 8.6% 9.2% Climate change 0.0% 0.7% Poverty reduction 14.3% 23.9% Trade and exports 0.0% 0.7% Economic growth 5.7% 11.3% Law and justice 14.3% 13.4% Regulatory framework 0.0% 2.1% Communicable/non-communicable diseases 2.9% 0.7% Natural resource management 5.7% 4.2% Anti corruption 17.1% 9.9% Information and communications technology 0.0% 2.8% Disaster management* 5.7% 0.7% *Significantly different between women and men 107 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Mauritania? Greatest Value Percentage of Respondents Female Male Convening/facilitating 13.3% 8.5% Data 3.3% 1.7% Policy advice, studies, analyses 6.7% 15.3% Financial resources 33.3% 26.3% Capacity development 20.0% 22.0% Technical assistance 6.7% 5.9% Mobilizing third party financial resources 6.7% 8.5% Coordination of development partners 10.0% 8.5% Linkage to non-Bank expertise 0.0% 0.0% Other 0.0% 3.4% nd 2 Greatest Value Percentage of Respondents Female Male Convening/facilitating 6.5% 6.7% Data 3.2% 5.0% Policy advice, studies, analyses 6.5% 21.7% Financial resources* 22.6% 8.3% Capacity development* 29.0% 10.8% Technical assistance* 3.2% 17.5% Mobilizing third party financial resources 12.9% 11.7% Coordination of development partners 9.7% 12.5% Linkage to non-Bank expertise 6.5% 3.3% Other 0.0% 2.5% *Significantly different between women and men How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Mauritania? (1-Not effective at all, 10-Very effective) What’s your gender? Female Male N Mean SD N Mean SD Project implementation (or other organizational strengthening) 16 5.19 2.01 96 5.43 2.93 Citizen engagement (incorporating citizens' voices into 19 3.11 1.91 83 4.01 2.79 development) Policy design (for clarity and better incentives to achieve 17 6.00 2.18 87 5.47 2.89 development goals) When thinking about how to improve capacity building in Mauritania to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (1-Not important all, 10-Very important) What’s your gender? Female Male N Mean SD N Mean SD Project implementation (or other organizational strengthening) 25 7.48 2.71 90 7.39 2.73 Citizen engagement (incorporating citizens' voices into 26 7.46 2.97 88 6.60 2.97 development) Policy design (for clarity and better incentives to achieve 25 7.36 2.83 94 7.50 2.75 development goals) 108 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Mauritania? (Choose no more than TWO) Percentage of Respondents (Responses combined) Female Male Staff too inaccessible 28.6% 16.5% Not exploring alternative policy options 5.7% 6.5% Not collaborating enough with stakeholders outside the Government 20.0% 20.9% Its advice and strategies do not lend themselves to practical problem solving 20.0% 8.6% Not enough public disclosure of its work 14.3% 18.0% Arrogant in its approach 2.9% 7.2% Not client focused 0.0% 3.6% The credibility of its knowledge/data 2.9% 1.4% World Bank Group’s processes too complex 11.4% 18.0% Not willing to honestly criticize policies and reform efforts in the country 22.9% 20.9% Too influenced by shareholder countries 11.4% 16.5% Imposing technocratic solutions without regard to political realities 11.4% 11.5% World Bank Group’s processes too slow 5.7% 11.5% Not aligned with other development partners’ work 2.9% 4.3% Not aligned with country priorities 5.7% 5.8% Not adequately sensitive to political/social realities in Mauritania 14.3% 13.7% Other 0.0% 2.2% Don’t know 8.6% 2.9% Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Mauritania? (Choose no more than TWO) Percentage of Respondents (Responses combined) Female Male Trust Fund management 17.6% 9.8% Knowledge products/services 5.9% 16.1% Investment lending 32.4% 39.9% Technical assistance 14.7% 23.1% Capacity development 47.1% 37.1% Policy based lending / budget support to the Government 14.7% 14.7% Multi-sectoral approaches 11.8% 22.4% Other 2.9% 1.4% Don’t know 23.5% 15.4% To what extent do you believe that the World Bank Group’s work and support help the poorest in Mauritania?* (Select only ONE response) Percentage of Respondents Female Male To a fully sufficient degree 0.0% 8.6% To a somewhat sufficient degree 17.1% 17.1% To a somewhat insufficient degree 40.0% 30.7% To a very insufficient degree 22.9% 28.6% Don't know 20.0% 15.0% In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Percentage of Respondents (Responses combined) Female Male Academia/think tanks/research institutes 15.4% 26.7% Community of development partners 17.9% 14.4% Media 7.7% 5.5% Local Government 23.1% 26.7% Private sector 12.8% 22.6% Parliament 0.0% 3.4% NGOs/Community Based Organizations 46.2% 32.2% Youth/university groups* 30.8% 15.1% Beneficiaries 20.5% 36.3% Foundations 5.1% 1.4% Other 0.0% 2.7% Don’t know 7.7% 4.1% *Significantly different between women and men 109 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Mauritania? (1-Strongly disagree, 10-Strongly agree) What’s your gender? Fem ale Male N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 29 4.45 2.73 118 5.63 3.00 developm ent in Mauritania The World Bank Group’s work is aligned with what I cons ider the 24 4.42 2.36 114 4.73 2.89 developm ent priorities for Mauritania The World Bank Group s upports program s and s trategies that 25 3.96 2.24 110 5.33 3.03 are realis tic for Mauritania* The World Bank Group treats clients and s takeholders in 21 5.67 2.78 99 5.61 3.06 Mauritania with res pect *Significantly different between women and men To what extent is the World Bank Group an effective development partner in Mauritania in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) What’s your gender? Fem ale Male N Mean SD N Mean SD Res pons ivenes s 19 3.53 2.17 90 4.69 2.80 Flexibility (in term s of the ins titution’s products and s ervices ) 17 4.00 2.00 88 3.98 2.32 Flexibility (in term s of changing country circum s tances ) 20 4.20 2.50 92 4.23 2.21 Being inclus ive 15 3.53 2.45 76 4.13 2.42 Opennes s (s haring data and other inform ation) 21 3.71 2.45 101 4.79 2.81 Staff acces s ibility 21 3.57 2.69 94 4.31 2.76 Straightforwardnes s and hones ty 18 4.11 2.49 82 5.27 3.04 Eas e of acces s to the people at the World Bank Group who are 21 3.52 2.38 93 4.13 2.86 m aking decis ions im portant to m y work Collaboration with civil s ociety 21 3.67 2.67 89 4.13 2.66 Collaboration with the Governm ent 17 6.53 3.00 101 6.88 2.85 Collaboration with other donors and developm ent partners 15 6.00 3.09 87 6.48 2.92 Collaboration with the private s ector 15 3.80 2.78 82 3.99 2.61 The s peed in which it gets things accom plis hed on the ground 16 4.19 2.23 87 4.13 2.51 Being a long-term partner 20 7.10 2.79 90 6.76 3.09 To be more effective development partner in Mauritania, do you believe that the World Bank Group should have? (Select only ONE response) Percentage of Respondents Female Male More local presence 82.4% 83.6% The current level of local presence is adequate 2.9% 10.0% Less local presence 5.9% 2.1% Don't know 8.8% 4.3% When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Percentage of Respondents (Responses combined) Female Male The World Bank Group does not do adequate follow through/follow-up 25.0% 21.8% Poor coordination of development partners 18.8% 12.7% The World Bank Group is not sensitive enough to political/social realities on the 28.1% 28.2% ground Lack of/inadequate levels of capacity in Government 12.5% 19.0% There is not an adequate level of citizen/civil society participation 40.6% 28.9% The World Bank Group works too slowly 3.1% 14.8% The Government works inefficiently 18.8% 21.8% Political pressures and obstacles 18.8% 12.7% Reforms are not well thought out in light of country challenges 21.9% 25.4% Other 0.0% 0.7% 110 World Bank Group Country Opinion Survey 2015: Mauritania C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Mauritania? (1-Not important at all, 10-Very important) What’s your gender? Fem ale Male N Mean SD N Mean SD Anti corruption 28 8.11 3.37 121 7.64 2.98 Inform ation and com m unications technology 25 6.80 2.89 102 6.97 2.77 Trans port 25 6.88 3.53 104 7.21 2.86 Crim e and violence 23 5.30 3.32 96 5.63 3.07 Law and jus tice 30 7.60 3.31 109 7.13 3.15 Urban developm ent 27 7.26 2.64 102 6.96 2.70 Environm ental s us tainability 23 7.39 2.89 104 6.50 2.99 Regulatory fram ework 26 7.42 3.04 93 6.59 2.69 Com m unicable/non-com m unicable dis eas es 27 6.93 3.05 97 6.38 2.88 Poverty reduction 30 8.50 2.58 114 8.01 2.68 Gender equity 25 5.80 3.62 97 5.60 2.86 Private s ector developm ent 27 7.26 2.98 101 7.04 2.72 Foreign direct inves tm ent 24 7.46 2.77 96 6.75 2.68 Water and s anitation 24 7.50 3.01 102 7.89 2.57 Trade and exports 22 6.45 2.96 93 6.01 2.65 Econom ic growth 26 8.35 2.54 110 7.37 2.44 Energy 22 7.32 2.97 108 7.22 2.58 Dis as ter m anagem ent 24 5.75 3.18 94 5.82 2.88 Public s ector governance/reform 27 7.96 3.02 105 7.68 2.65 Job creation/em ploym ent 28 8.39 2.66 106 7.72 2.81 Financial m arkets * 23 7.09 2.78 88 5.78 2.81 Equality of opportunity* 31 8.03 2.81 100 6.73 3.18 Health 29 8.69 2.49 115 7.93 2.55 Rural developm ent 27 8.00 2.63 105 7.88 2.47 Global/regional integration 22 6.82 2.68 96 6.47 2.62 Food s ecurity 29 7.69 2.89 107 7.57 2.76 Education 33 8.73 2.35 113 8.18 2.73 Social protection 26 7.50 2.82 102 6.54 2.87 Clim ate change 23 6.65 3.13 97 5.80 2.84 Agricultural developm ent 29 8.28 2.53 114 7.92 2.71 Natural res ource m anagem ent 27 8.19 2.76 106 7.17 2.81 *Significantly different between women and men How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Mauritania? (1-Not effective at all, 10-Very effective) What’s your gender? Fem ale Male N Mean SD N Mean SD Inform ation and com m unications technology 8 4.25 2.66 69 5.09 2.82 Trans port 11 3.36 2.20 67 4.69 2.70 Urban developm ent 13 4.69 2.43 71 5.24 2.46 Environm ental s us tainability 9 4.00 2.92 66 4.86 2.65 Poverty reduction* 19 3.74 2.38 89 5.15 2.88 Gender equity 11 3.64 2.25 61 4.89 2.81 Private s ector developm ent 15 3.80 2.37 77 4.56 2.68 Water and s anitation 10 3.40 1.96 69 4.96 2.84 Econom ic growth 13 4.08 2.29 83 5.18 2.77 Energy 10 4.20 2.39 68 5.25 2.55 Public s ector governance/reform 16 3.69 2.50 87 5.07 2.73 Job creation/em ploym ent 16 2.81 1.68 80 4.15 2.68 Health* 17 3.12 2.03 88 5.09 2.84 Rural developm ent 16 3.69 2.44 85 4.91 2.71 Food s ecurity 15 3.80 2.65 80 4.83 2.72 Education 20 3.65 2.60 87 4.70 2.99 Social protection 13 3.54 2.76 66 4.30 2.82 Agricultural developm ent 17 4.18 2.43 83 4.98 2.76 Natural res ource m anagem ent 11 3.82 2.82 73 4.44 2.75 *Significantly different between women and men 111 World Bank Group Country Opinion Survey 2015: Mauritania C. World Bank Group’s Effectiveness and Results (continued) Where are the World Bank Group’s decisions made primarily that support the program in Mauritania? (Select only ONE response) Percentage of Respondents Female Male At the Headquarters (in Washington D.C.) 44.7% 53.4% In the country 2.6% 6.8% Don’t know 52.6% 39.7% What’s your gender? Fem ale Male N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 29 4.69 2.44 114 5.39 2.72 achieve developm ent res ults in Mauritania? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Mauritania? (1-Strongly disagree, 10-Strongly agree) What’s your gender? Fem ale Male N Mean SD N Mean SD The World Bank Group’s financial ins trum ents m eet the needs of 25 3.92 2.31 106 5.05 2.95 Mauritania The World Bank Group m eets Mauritania’s needs for knowledge 27 4.48 2.69 101 4.90 2.83 s ervices What’s your gender? Female Male N Mean SD N Mean SD To what extent do you believe the World Bank Group measures 27 4.00 2.51 85 4.60 2.49 and corrects its work in real time in Mauritania? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? (Select only ONE response) Percentage of Respondents Female Male Weekly 5.9% 8.0% Monthly 14.7% 12.4% A few times a year 23.5% 26.3% Rarely 23.5% 30.7% Never 32.4% 22.6% In Mauritania, to what extent do you believe that the World Bank Group’s knowledge work and activities : (1-To no degree at all, 10-To a very significant degree) What’s your gender? Fem ale Male N Mean SD N Mean SD Are tim ely 25 5.00 2.63 93 5.48 2.74 Include appropriate level of s takeholder involvem ent during 21 4.33 2.44 93 4.90 2.63 preparation Lead to practical s olutions 22 4.00 2.23 90 4.88 2.59 Are acces s ible (well written and eas y to unders tand) 21 4.48 2.79 92 5.07 2.85 Are s ource of relevant inform ation on global good practices 21 5.38 2.33 90 5.86 2.64 Are adequately dis s em inated 25 3.84 2.56 93 4.59 2.83 Are trans lated enough into local language 24 3.13 2.80 90 2.92 2.43 Are adaptable to Mauritania’s s pecific developm ent challenges 24 4.21 2.26 92 4.88 2.56 and country circum s tances What’s your gender? Fem ale Male N Mean SD N Mean SD Overall, how s ignificant a contribution do you believe the World Bank Group's knowledge work and activities m ake to 27 5.48 2.79 112 5.69 2.79 developm ent res ults in your country? Overall, how would you rate the technical quality of the World 25 5.56 2.31 103 6.19 2.65 Bank Group's knowledge work and activities ? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 112 World Bank Group Country Opinion Survey 2015: Mauritania E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) What’s your gender? Fem ale Male N Mean SD N Mean SD The World Bank Group disburses funds prom ptly 21 3.10 2.45 94 3.82 2.76 The World Bank Group effectively m onitors and evaluates the 26 4.31 2.91 112 5.63 2.97 projects and program s it supports* The World Bank Group’s approvals and reviews are done in a 22 3.64 2.42 101 4.43 2.63 tim ely fashion The World Bank Group’s “Safeguard Policy� requirem ents are 18 4.17 2.28 81 5.15 2.77 reasonable The World Bank Group’s conditions on its lending are 20 3.80 2.78 91 4.85 2.87 reasonable The World Bank Group takes decisions quickly in Mauritania 21 3.29 2.26 91 4.11 2.61 Working with the World Bank Group increases Mauritania’s 23 4.48 2.95 104 5.73 2.91 institutional capacity Where country system s (e.g., procurem ent, financial m anagem ent, etc.) are adequate, the World Bank Group m akes 20 4.90 2.99 79 5.48 2.85 appropriate use of them The World Bank Group provides effective im plem entation 26 4.42 2.67 101 5.20 2.80 support (i.e., supervision of projects) *Significantly different between women and men What’s your gender? Fem ale Male N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find s olutions that prom ote private public partners hips in 26 4.31 2.53 103 4.42 2.77 Mauritania? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes the way the World Bank Group operates in Mauritania? (Select only ONE response) Percentage of Respondents Female Male The World Bank Group takes too much risk in Mauritania 2.7% 2.9% The World Bank Group does not take enough risk in Mauritania 45.9% 43.2% The World Bank Group’s approach to risk is appropriate 10.8% 16.5% Don't know 40.5% 37.4% Which of the following best describes the World Bank Group’s support in Mauritania? (Select only ONE response) Percentage of Respondents Female Male The World Bank Group is sufficiently selective and focuses on the most important 26.3% 32.6% development challenges in Mauritania The World Bank Group is not sufficiently selective in Mauritania, and it is involved 31.6% 34.7% in too many areas of development Don't know 42.1% 32.6% F. Recent Trends and the Future Role of the World Bank Group in Mauritania What’s your gender? Female Male N Mean SD N Mean SD How significant a role do you believe the World Bank Group 31 8.10 2.24 135 7.62 2.73 SHOULD play in Mauritania’s development in the near future? (1-To no degree at all, 10-To a very significant degree) 113 World Bank Group Country Opinion Survey 2015: Mauritania F. Recent Trends and the Future Role of the World Bank Group in Mauritania (continued) Which of the following SHOULD the World Bank Group do to make itself of greater value in Mauritania? (Choose no more than TWO) Percentage of Respondents (Responses combined) Female Male Provide more adequate data/knowledge/statistics/figures on Mauritania’s 38.2% 27.5% economy Ensure greater selectivity in its work* 0.0% 16.7% Offer more innovative financial products 14.7% 17.4% Improve the competitiveness of its financing compared to markets 2.9% 3.6% Reach out more to groups outside of Government 44.1% 30.4% Work faster 26.5% 13.0% Improve the quality of its experts as related to Mauritania’s specific challenges 8.8% 12.3% Offer more innovative knowledge services 2.9% 6.5% Collaborate more effectively with Government clients 5.9% 11.6% Increase the level of capacity development in the country 32.4% 30.4% Reduce the complexity of obtaining World Bank Group financing 11.8% 22.5% Other 2.9% 3.6% *Significantly different between women and men When considering the combination of services that the World Bank Group offers in Mauritania, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Mauritania? (Select only ONE response) Percentage of Respondents Female Male Financial services 25.8% 32.1% Knowledge products 25.8% 23.4% Convening services 16.1% 9.5% None of the above 0.0% 4.4% The combination is appropriate for Mauritania 19.4% 20.4% Don't know 12.9% 10.2% G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO) Percentage of Respondents (Responses combined) Female Male Periodicals 5.3% 15.9% International newspapers 0.0% 8.3% Local radio 7.9% 11.7% International radio 15.8% 6.9% Local television 23.7% 17.9% International television 15.8% 15.9% Local newspapers 18.4% 18.6% Internet 60.5% 69.0% Social media 21.1% 13.1% Other 10.5% 9.7% How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Percentage of Respondents (Responses combined) Female Male Direct contact with World Bank Group 42.1% 42.0% e-Newsletters* 10.5% 32.2% World Bank Group’s seminars/workshops/ conferences* 65.8% 43.4% World Bank Group’s publications and other written materials* 5.3% 19.6% World Bank Group’s website 36.8% 37.8% Social media 15.8% 8.4% Mobile phones 7.9% 6.3% Other 0.0% 1.4% *Significantly different between women and men 114 World Bank Group Country Opinion Survey 2015: Mauritania G. Communication and Information Sharing (continued) Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions? Percentage of Respondents Female Male Yes 14.3% 21.9% No 85.7% 78.1% Have you requested information from the World Bank Group on its activities in the past year? Percentage of Respondents Female Male Yes 18.2% 13.6% No 81.8% 86.4% Were you able to obtain this information? Percentage of Respondents Female Male Yes 33.3% 45.5% No 66.7% 54.5% Do you have access to the Internet? Percentage of Respondents Female Male Yes 79.4% 76.6% No 20.6% 23.4% Do you use/have used the World Bank Group website? Percentage of Respondents Female Male Yes 44.7% 48.2% No 55.3% 51.8% Do you currently consult the World Bank Group social media sites? Percentage of Respondents Female Male Yes 21.6% 18.7% No 78.4% 81.3% Which Internet connection do you use primarily when visiting a World Bank Group website? Percentage of Respondents Female Male High speed/WiFi 74.1% 71.0% Dial-up 25.9% 29.0% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) What’s your gender? Fem ale Male N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate* 21 4.00 2.59 79 6.72 2.81 I find the information on the World Bank Group’s websites 16 5.25 2.93 69 6.70 2.33 useful* The World Bank Group’s social m edia channels are valuable 13 4.69 3.28 45 5.38 2.93 sources of information about the institution When I need information from the World Bank Group I know how 24 4.50 3.28 93 5.29 2.92 to find it The World Bank Group is responsive to m y information requests 16 3.50 2.83 68 4.81 2.90 and inquiries *Significantly different between women and men Which one of the following best describes your level of interaction with the World Bank Group in your country? (Select only ONE response) Percentage of Respondents Female Male I currently collaborate with the World Bank Group 16.7% 21.7% I have previously collaborated with the World Bank Group 11.1% 14.0% Both of the above (I currently collaborate and previously have collaborated with 5.6% 8.4% the World Bank Group) I have never collaborated with the World Bank Group 66.7% 55.9% 115 World Bank Group Country Opinion Survey 2015: Mauritania H. Background Information Which of the following agencies of the World Bank Group do you primarily engage with in Mauritania? (Select only ONE response) Percentage of Respondents Female Male The World Bank (IDA) 58.8% 68.3% The Multilateral Investment Guarantee Agency (MIGA) 11.8% 2.0% Other 29.4% 29.7% Which of the following describes most of your exposure to the World Bank Group in Mauritania? (Choose no more than TWO) Percentage of Respondents (Responses combined) Female Male Observer 37.5% 31.3% Use World Bank Group reports/data* 3.1% 27.3% Engage in World Bank Group related/sponsored events/activities* 37.5% 19.5% Collaborate as part of my professional duties 34.4% 40.6% Use World Bank Group website for information, data, research, etc. 21.9% 28.9% *Significantly different between women and men 116 World Bank Group Country Opinion Survey 2015: Mauritania Appendix F: Responses to All Questions by Year16 *All data presented in this appendix are weighted. As a result, means of the FY15 data and the total number of respondents each year will be slightly different from those in FY 2012 appendices. FY ’12 Number of comparable respondents = 100  FY ’15 Number of comparable respondents = 147 By weighting, FY12 and FY15 have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY2012 FY2015 Office of the President/Prime Minister 5% 5% Office of parliamentarian 5% 5% Government institutions 25% 25% Bilateral/multilateral agencies 10% 10% Civil society 20% 20% Private sector 15% 15% Academia 10% 10% Media 10% 10% B. Overall Attitudes toward the World Bank Group year FY 2015 FY 2012 N Mean SD N Mean SD How familiar are you with the work of the World Bank 144 5.13 2.82 96 5.29 2.73 Group in Mauritania? (1-Not familiar at all, 10-Extremely familiar) year FY 2015 FY 2012 N Mean SD N Mean SD Overall, please rate your impression of the World Bank 113 4.74 2.49 91 4.68 2.46 Group’s effectiveness in Mauritania. (1-Not effective at all, 10-Very effective) To what extent do you agree with the following statements about the World Bank Group’s work in Mauritania? (1-Strongly disagree, 10-Strongly agree) year FY 2015 FY 2012 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant 124 5.31 2.75 92 5.03 2.41 role in development in Mauritania The World Bank Group’s work is aligned with what I 120 4.56 2.67 90 4.53 2.43 consider the development priorities for Mauritania The World Bank Group supports programs and 112 5.15 2.79 84 4.68 2.30 strategies that are realistic for Mauritania The World Bank Group treats clients and stakeholders 92 5.53 2.75 64 5.81 2.58 in Mauritania with respect 16 Only those questions that were asked in the FY ’12 and FY ’15 country surveys, with similar response scales/options, are presented. 117 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Mauritania in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) year FY 2015 FY 2012 N Mean SD N Mean SD Res pons ivenes s 88 4.40 2.54 68 4.29 2.68 Flexibility (in term s of the ins titution’s products and 91 3.98 2.10 s ervices ) Flexibility (in term s of changing country circum s tances ) 98 4.46 2.36 75 4.48 2.30 Being inclus ive 70 3.76 2.31 Opennes s (s haring data and other inform ation) 103 4.71 2.68 Staff acces s ibility 100 4.42 2.79 63 5.06 2.91 Straightforwardnes s and hones ty 82 4.74 2.76 62 5.62 3.04 Eas e of acces s to the people at the World Bank Group 95 4.26 2.89 who are m aking decis ions im portant to m y work Collaboration with civil s ociety 86 3.80 2.35 Collaboration with the Governm ent* 102 6.86 2.83 74 5.49 2.38 Collaboration with other donors and developm ent 89 6.52 2.79 62 4.93 2.43 partners * Collaboration with the private s ector 85 4.62 2.64 The s peed in which it gets things accom plis hed on the 87 4.30 2.35 ground Being a long-term partner 89 6.85 2.85 *Significantly different between FY2015 and FY2012 C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Mauritania? (1-Not effective at all, 10-Very effective) year FY 2015 FY 2012 N Mean SD N Mean SD Inform ation and com m unications technology 70 5.26 2.71 Trans port 61 4.02 2.73 Urban developm ent* 75 5.27 2.35 64 4.24 2.38 Environm ental s us tainability 66 4.83 2.77 Poverty reduction 96 4.70 2.76 74 5.31 2.34 Gender equity* 63 4.20 2.48 52 5.22 2.32 Private s ector developm ent 86 4.37 2.70 Water and s anitation 68 4.35 2.58 61 4.55 2.66 Econom ic growth 92 5.08 2.81 75 5.21 2.10 Energy 71 5.17 2.53 Public s ector governance/reform 91 4.73 2.74 Job creation/em ploym ent 82 3.54 2.34 Health* 83 4.54 2.68 77 6.03 2.36 Rural developm ent 84 4.23 2.47 Food s ecurity 80 4.19 2.54 Education* 96 4.06 2.83 73 5.19 2.51 Social protection 64 4.53 2.82 Agricultural developm ent 89 4.67 2.48 Natural res ource m anagem ent 81 4.46 2.73 62 4.38 2.11 *Significantly different between FY2015 and FY2012 To what extent do you agree with the following statements about the World Bank Group in Mauritania? (1-Strongly disagree, 10-Strongly agree) year FY 2015 FY 2012 N Mean SD N Mean SD The World Bank Group’s financial ins trum ents m eet 103 4.55 2.51 94 4.58 2.31 the needs of Mauritania The World Bank Group m eets Mauritania’s needs for 110 4.84 2.68 81 4.93 2.59 knowledge s ervices 118 World Bank Group Country Opinion Survey 2015: Mauritania D. The World Bank Group’s Knowledge Work and Activities In Mauritania, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) year FY 2015 FY 2012 N Mean SD N Mean SD Are tim ely 106 5.46 2.70 Include appropriate level of s takeholder involvem ent 96 4.62 2.57 during preparation Lead to practical s olutions 96 4.43 2.48 Are acces s ible (well written and eas y to unders tand) 103 4.93 2.95 Are s ource of relevant inform ation on global good 98 5.69 2.66 76 4.93 2.45 practices Are adequately dis s em inated 104 4.55 2.91 Are trans lated enough into local language 99 2.85 2.40 Are adaptable to Mauritania’s s pecific developm ent 99 4.93 2.62 81 4.94 2.53 challenges and country circum s tances E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) year FY 2015 FY 2012 N Mean SD N Mean SD The World Bank Group dis burs es funds prom ptly* 88 3.90 2.60 66 5.11 2.66 The World Bank Group effectively m onitors and 107 5.17 2.85 79 5.58 2.59 evaluates the projects and program s it s upports The World Bank Group’s approvals and reviews are 98 4.61 2.51 done in a tim ely fas hion The World Bank Group’s “Safeguard Policy� 80 4.89 2.59 requirem ents are reas onable The World Bank Group’s conditions on its lending are 90 4.76 2.94 75 5.29 2.79 reas onable The World Bank Group takes decis ions quickly in 87 4.00 2.53 Mauritania Working with the World Bank Group increas es 103 5.55 2.89 78 4.78 2.57 Mauritania’s ins titutional capacity Where country s ys tem s (e.g., procurem ent, financial m anagem ent, etc.) are adequate, the World Bank 78 5.84 2.75 Group m akes appropriate us e of them The World Bank Group provides effective 102 5.25 2.70 im plem entation s upport (i.e., s upervis ion of projects ) *Significantly different between FY2015 and FY2012 F. The Future Role of the World Bank Group in Mauritania year FY 2015 FY 2012 N Mean SD N Mean SD How s ignificant a role do you believe the World Bank Group SHOULD play in Mauritania’s developm ent in 136 7.27 2.89 91 6.68 2.63 the near future? (1-Not a significant role at all, 10-Very significant role) G. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions? Percentage of Respondents FY 2015 FY 2012 Yes 19.9% 17.3% No 80.1% 82.7% Have you requested information from the World Bank Group on its activities in the past year? Percentage of Respondents FY 2015 FY 2012 Yes 18.6% 11.6% No 81.4% 88.4% 119 World Bank Group Country Opinion Survey 2015: Mauritania G. Communication and Information Sharing (continued) Were you able to obtain this information? Percentage of Respondents FY 2015 FY 2012 Yes 55.2% 55.6% No 44.8% 44.4% Do you have access to the Internet? Percentage of Respondents FY 2015 FY 2012 Yes 86.8% 89.5% No 13.2% 10.5% Do you use/have used the World Bank Group website?* Percentage of Respondents FY 2015 FY 2012 Yes 58.5% 74.4% No 41.5% 25.6% *Significantly different between FY2015 and FY2012 Which Internet connection do you use primarily when visiting a World Bank Group website?* Percentage of Respondents FY 2015 FY 2012 High speed/WiFi 79.3% 54.4% Dial-up 20.7% 45.6% *Significantly different between FY2015 and FY2012 Note: in FY12, the two response options were “high speed� and “dial-up.� Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) year FY 2015 FY 2012 N Mean SD N Mean SD I find the World Bank Group’s websites easy to 88 6.71 2.72 59 6.12 2.45 navigate I find the information on the World Bank Group’s 77 6.61 2.40 57 6.56 2.58 websites useful When I need information from the World Bank Group I 103 5.50 2.96 73 5.86 2.90 know how to find it The World Bank Group is responsive to my information 75 4.97 3.07 37 5.30 3.22 requests and inquiries 120 World Bank Group Country Opinion Survey 2015: Mauritania Appendix G: Responses to Key Questions by Areas of Specialization A. General Issues facing Mauritania Listed below are a number of development priorities in Mauritania. Please identify which of the following you consider the most important development priorities in Mauritania? Percentage of Respondents Education (Responses combined) specialists Other Social protection 0.0% 11.1% Food security 0.0% 11.8% Public sector governance/reform 15.8% 31.4% Global/regional integration 0.0% 0.7% Gender equity* 10.5% 1.3% Private sector development 0.0% 4.6% Foreign direct investment 0.0% 2.0% Water and sanitation 0.0% 7.2% Anti corruption 31.6% 25.5% Job creation/employment 21.1% 15.0% Rural development 0.0% 5.2% Financial markets 0.0% 0.0% Urban development 10.5% 5.2% Environmental sustainability 0.0% 1.3% Equality of opportunity 10.5% 14.4% Health* 42.1% 20.9% Education* 94.7% 60.8% Poverty reduction 10.5% 17.6% Energy 10.5% 6.5% Transport 5.3% 3.9% Climate change 0.0% 2.0% Agricultural development 10.5% 13.1% Trade and exports 0.0% 0.0% Crime and violence 0.0% 2.0% Economic growth 0.0% 5.2% Law and justice 5.3% 17.0% Regulatory framework* 5.3% 0.0% Communicable/non-communicable diseases 0.0% 0.0% Natural resource management 5.3% 5.2% Disaster management 0.0% 1.3% Information and communications technology 0.0% 3.9% *Significantly different between respondents who specialize in education and other sectoral areas 121 World Bank Group Country Opinion Survey 2015: Mauritania A. General Issues facing Mauritania (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than THREE) Percentage of Respondents Education (Responses combined) specialists Other Water and sanitation 5.3% 11.0% Equality of opportunity 26.3% 26.0% Economic growth 15.8% 13.0% Climate change 5.3% 0.6% Global/regional integration 0.0% 1.9% Gender equity* 5.3% 0.0% Rural development 21.1% 20.1% Urban development 5.3% 1.9% Regulatory framework 0.0% 1.9% Social protection 0.0% 7.8% Law and justice 0.0% 12.3% Transport 0.0% 1.9% Crime and violence 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.6% Information and communications technology 0.0% 1.9% Anti corruption 26.3% 26.0% Private sector development 10.5% 7.1% Foreign direct investment 0.0% 3.2% Education 73.7% 55.8% Energy 10.5% 4.5% Public sector governance/reform 15.8% 9.1% Natural resource management 5.3% 7.8% Environmental sustainability 0.0% 1.3% Disaster management 0.0% 0.6% Health 15.8% 19.5% Agricultural development 10.5% 21.4% Job creation/employment 42.1% 27.3% Financial markets 0.0% 0.0% Trade and exports 0.0% 0.6% Food security 5.3% 12.3% *Significantly different between respondents who specialize in education and other sectoral areas 122 World Bank Group Country Opinion Survey 2015: Mauritania B. Overall Attitudes toward the World Bank Group When thinking about how the World Bank Group can have the most impact on development results in Mauritania, in which sectoral areas do you believe the WBG should focus most of its resources in Mauritania? (Choose no more than THREE) Percentage of Respondents Education (Responses combined) specialists Other Social protection 0.0% 15.6% Crime and violence 0.0% 0.0% Transport 0.0% 8.4% Agricultural development 19.0% 27.9% Global/regional integration 0.0% 1.9% Gender equity 0.0% 1.9% Public sector governance/reform 9.5% 17.5% Health 28.6% 21.4% Rural development 9.5% 13.0% Foreign direct investment 0.0% 2.6% Education* 76.2% 50.0% Energy 4.8% 5.2% Job creation/employment 23.8% 20.1% Financial markets 0.0% 0.0% Urban development 0.0% 1.9% Environmental sustainability 0.0% 1.3% Equality of opportunity 4.8% 13.0% Private sector development 0.0% 11.7% Water and sanitation 0.0% 7.1% Food security 4.8% 9.1% Climate change 0.0% 1.3% Poverty reduction 28.6% 22.7% Trade and exports 0.0% 0.6% Economic growth 14.3% 9.7% Law and justice* 28.6% 11.0% Regulatory framework 4.8% 1.3% Communicable/non-communicable diseases 4.8% 0.6% Natural resource management 4.8% 4.5% Anti corruption* 28.6% 9.7% Information and communications technology 0.0% 2.6% Disaster management 0.0% 1.3% *Significantly different between respondents who specialize in education and other sectoral areas 123 World Bank Group Country Opinion Survey 2015: Mauritania C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Mauritania? (1-Not important at all, 10-Very important) Pleas e identify the prim ary s pecialization of your work Education Other N Mean SD N Mean SD Anti corruption 17 7.71 3.18 126 7.84 2.96 Inform ation and com m unications technology 13 7.15 2.79 109 6.97 2.68 Trans port 15 6.67 2.85 109 7.27 2.94 Crim e and violence 12 5.33 3.45 102 5.59 3.03 Law and jus tice 13 7.15 3.31 117 7.24 3.13 Urban developm ent 13 8.23 1.92 112 6.94 2.61 Environm ental s us tainability* 10 8.70 1.83 112 6.59 2.91 Regulatory fram ework 11 7.91 2.98 105 6.79 2.64 Com m unicable/non-com m unicable dis eas es * 13 8.08 2.22 107 6.33 2.87 Poverty reduction 16 8.88 1.71 121 8.12 2.64 Gender equity 13 5.15 3.91 105 5.64 2.85 Private s ector developm ent 14 6.64 2.13 109 7.17 2.82 Foreign direct inves tm ent 12 7.58 1.98 104 6.75 2.71 Water and s anitation 13 8.15 1.95 109 7.75 2.69 Trade and exports 13 5.92 2.75 100 6.14 2.66 Econom ic growth 15 8.07 2.31 115 7.50 2.47 Energy 13 8.00 2.04 113 7.13 2.65 Dis as ter m anagem ent 13 5.92 3.40 99 5.68 2.82 Public s ector governance/reform 14 8.00 2.96 113 7.74 2.67 Job creation/em ploym ent 14 9.00 2.15 116 7.72 2.80 Financial m arkets * 12 7.67 2.10 97 5.82 2.79 Equality of opportunity 10 7.30 3.47 115 7.01 3.10 Health 16 8.44 2.19 120 8.05 2.57 Rural developm ent 14 8.29 2.13 115 7.87 2.47 Global/regional integration 12 6.33 2.77 103 6.56 2.55 Food s ecurity 15 8.13 2.39 115 7.53 2.78 Education 15 7.93 3.26 124 8.38 2.56 Social protection 16 7.31 2.65 105 6.60 2.81 Clim ate change 14 6.71 2.70 102 5.89 2.84 Agricultural developm ent 16 8.31 2.21 121 8.00 2.63 Natural res ource m anagem ent 14 7.93 2.76 115 7.33 2.77 *Significantly different between respondents who specialize in education and other sectoral areas How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Mauritania? (1-Not effective at all, 10-Very effective) Pleas e identify the prim ary s pecialization of your work Education Other N Mean SD N Mean SD Inform ation and com m unications technology 8 4.88 1.55 67 5.00 2.85 Trans port 7 5.00 1.91 68 4.43 2.68 Urban developm ent 11 5.73 1.62 72 5.03 2.46 Environm ental s us tainability 9 5.22 1.56 64 4.67 2.73 Poverty reduction 13 5.00 2.83 93 4.89 2.78 Gender equity 9 5.22 3.19 61 4.59 2.62 Private s ector developm ent 11 4.45 2.70 77 4.42 2.61 Water and s anitation 10 5.90 3.25 68 4.57 2.60 Econom ic growth 14 5.29 2.92 81 5.04 2.69 Energy 10 5.90 2.28 66 5.08 2.56 Public s ector governance/reform 12 5.50 3.26 87 4.91 2.63 Job creation/em ploym ent 12 4.67 3.08 83 3.88 2.48 Health 14 4.71 3.15 89 4.88 2.74 Rural developm ent 12 5.50 3.32 86 4.70 2.59 Food s ecurity 12 5.25 2.99 80 4.68 2.68 Education 15 4.80 3.47 90 4.56 2.82 Social protection 12 4.92 3.09 64 4.14 2.77 Agricultural developm ent 13 6.08 2.99 84 4.75 2.62 Natural res ource m anagem ent* 11 6.00 2.79 70 4.20 2.68 *Significantly different between respondents who specialize in education and other sectoral areas 124 World Bank Group Country Opinion Survey 2015: Mauritania Appendix H: Indicator Questions as a Function of Exposure to the World Bank Group Currently Not collaborating No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean collaborating Overall, please rate your impression of the World Bank 5.82 4.29 5.16 4.24 4.91 4.74 4.72 5.35 4.38 5.58 4.97 4.61 Group’s effectiveness in Mauritania. Overall the World Bank Group currently plays a relevant 7.22 4.66 5.97 4.76 5.51 5.86 5.60 5.55 5.05 6.37 5.56 5.67 role in development in Mauritania The World Bank Group’s work is aligned with what I 6.12 4.21 5.00 4.56 4.91 4.68 5.01 4.34 4.45 5.39 4.90 4.72 consider the development priorities for Mauritania Responsiveness 5.79 4.04 4.80 4.72 4.79 4.75 4.90 4.36 4.51 5.11 4.62 5.23 Flexibility (in terms of the institution’s products and 5.09 3.59 4.27 4.00 4.38 3.69 4.22 4.09 3.84 4.68 4.13 4.36 services) Flexibility (in terms of changing country circumstances) 5.35 3.89 4.41 4.41 4.39 4.46 4.39 4.46 4.25 4.63 4.47 4.22 Being inclusive 5.41 3.59 4.37 3.91 4.31 4.05 4.17 4.45 4.00 4.56 4.10 4.61 Openness (sharing data and other information) 5.83 4.31 5.11 4.29 4.81 5.11 5.12 4.18 4.40 5.46 4.77 5.21 Staff accessibility 6.12 3.48 4.74 3.47 4.48 4.04 4.45 4.13 3.62 5.29 4.25 4.73 Straightforwardness and honesty 6.67 4.41 5.47 4.62 5.17 5.43 5.38 4.78 4.67 5.93 5.14 5.48 Ease of access to the people at the World Bank Group 5.83 3.30 4.58 3.43 4.33 3.96 4.18 4.44 3.64 4.96 4.34 3.96 who are making decisions important to my work Collaboration with civil society 5.20 3.78 4.13 4.33 4.27 3.92 4.18 4.20 3.95 4.54 4.26 4.00 Collaboration with the Government 7.34 6.73 7.29 6.68 7.12 7.07 7.25 6.63 6.75 7.55 7.08 7.21 Collaboration with other donors and development 6.80 6.22 6.67 6.38 6.62 6.50 7.03 5.18 6.27 6.98 6.45 6.96 partners Collaboration with the private sector 4.92 3.69 4.06 4.31 4.18 4.00 4.25 3.75 4.02 4.29 4.21 3.91 The speed in which it gets things accomplished on the 5.19 3.75 4.34 4.28 4.48 3.87 4.33 4.29 4.02 4.63 4.21 4.68 ground Being a long-term partner 8.15 6.39 7.29 6.83 7.20 7.00 7.17 7.08 6.65 7.74 7.12 7.25 To what extent does the World Bank Group’s work help to 6.44 4.64 5.53 4.95 5.47 5.03 5.20 5.83 5.08 5.75 5.37 5.31 achieve development results in Mauritania? The World Bank Group’s financial instruments meet the 6.42 4.18 5.20 4.44 5.10 4.61 5.05 4.72 4.58 5.52 4.98 5.00 needs of Mauritania The World Bank Group meets Mauritania’s needs for 6.16 4.14 5.30 4.03 4.78 5.29 4.85 5.13 4.46 5.52 4.92 4.86 knowledge services The World Bank Group's knowledge work and activities are adaptable to Mauritania’s specific development 5.31 4.47 4.90 4.48 4.81 4.67 4.96 4.22 4.41 5.30 4.61 5.18 challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make 6.20 5.45 6.13 4.64 5.73 5.53 5.72 5.55 5.31 6.23 5.56 5.97 to development results in your country? Overall, how would you rate the technical quality of the 6.98 5.64 6.45 5.72 6.26 6.17 6.36 5.82 5.88 6.70 6.19 6.35 World Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in 4.69 3.76 4.61 3.19 4.26 4.05 4.49 3.46 3.83 4.67 3.87 5.04 Mauritania Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group 5.87 5.29 6.03 5.08 5.72 5.90 5.94 5.23 5.26 6.43 5.48 6.31 makes appropriate use of them Yellow highlight indicates significant difference between Yes and No means. 125 World Bank Group Country Opinion Survey 2015: Mauritania Appendix I: Indicator Questions by Stakeholder Groups Which of the following best describes your current position? Employee of a Ministry/ Private Sector/ Financial PMU/ Consultant Local government Sector/ Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 36 5.39 2.23 11 5.27 2.57 17 4.18 1.78 36 4.08 2.90 9 4.78 2.49 29 5.10 2.85 effectiveness in Mauritania. Overall the World Bank Group currently plays a relevant role in 38 6.87 2.22 11 6.45 2.94 21 5.10 1.92 32 3.81 3.22 7 5.14 2.34 32 5.22 3.26 development in Mauritania* The World Bank Group’s work is aligned with what I consider the 36 5.97 2.25 8 5.88 1.89 21 4.48 2.29 26 3.92 3.35 8 4.13 1.73 31 4.06 2.82 development priorities for Mauritania* Responsiveness* 29 5.52 2.15 9 5.44 2.51 14 4.00 2.08 24 3.13 2.80 8 3.75 2.31 21 5.00 3.07 Flexibility (in terms of the institution’s products and services) 28 4.75 2.01 10 4.60 2.32 17 3.65 1.66 19 3.16 2.59 8 3.50 1.77 19 4.00 2.36 Flexibility (in terms of changing country circumstances) 24 4.79 1.82 10 5.10 1.91 18 3.94 1.59 22 3.50 2.54 9 4.22 2.11 23 4.39 2.52 Being inclusive* 18 5.39 1.61 7 5.00 1.53 13 4.00 1.47 19 3.00 2.89 7 3.29 1.70 20 4.00 2.79 Openness (sharing data and other information)* 29 5.38 2.35 10 6.50 2.46 18 4.00 1.41 27 3.74 3.11 8 3.63 2.13 25 5.16 3.31 Staff accessibility* 29 5.76 2.36 9 5.11 2.47 20 3.50 2.28 23 2.91 2.61 7 2.71 1.25 24 4.38 3.02 Straightforwardness and honesty* 24 6.46 2.34 10 6.60 2.01 16 4.44 1.79 21 3.67 3.34 7 2.71 .76 20 5.30 3.56 Ease of access to the people at the World Bank Group who are 30 5.47 2.67 10 4.50 3.06 19 3.68 2.58 22 3.50 2.91 7 2.57 1.13 23 3.35 2.69 making decisions important to my work* Collaboration with civil society 20 4.75 1.97 11 4.91 2.98 19 3.42 1.87 28 3.43 3.12 8 3.38 1.41 20 4.80 3.14 Collaboration with the Government 31 7.94 1.79 10 6.60 2.55 20 6.70 2.13 22 6.00 3.92 6 6.67 3.01 25 6.72 3.03 Collaboration with other donors and development partners* 26 7.50 1.88 10 5.30 3.16 16 6.94 2.24 18 4.61 3.79 7 5.29 2.81 20 7.00 2.83 Collaboration with the private sector 22 4.09 2.14 9 3.67 2.45 20 3.85 2.01 18 3.72 3.59 7 3.71 1.80 16 4.69 3.03 The speed in which it gets things accomplished on the ground 28 4.64 1.83 9 4.67 2.69 15 3.93 1.94 18 3.22 3.02 7 3.71 2.56 22 4.59 2.79 Being a long-term partner* 30 8.03 2.63 10 7.40 2.32 15 7.27 2.55 21 5.43 3.74 8 5.50 3.07 20 6.90 2.61 To what extent does the World Bank Group’s work help to achieve 38 6.21 1.95 11 6.18 2.48 22 4.45 1.63 28 4.86 3.24 9 4.56 1.74 27 4.74 3.15 development results in Mauritania?* The World Bank Group’s financial instruments meet the needs of 31 5.77 2.35 10 4.10 2.88 24 4.71 2.31 24 3.96 2.96 8 4.13 1.64 28 4.89 3.45 Mauritania The World Bank Group meets Mauritania’s needs for knowledge 31 5.35 2.51 9 4.89 2.42 24 4.13 2.27 24 4.50 3.40 9 4.33 2.18 26 5.00 3.07 services The World Bank Group's knowledge work and activities are adaptable to Mauritania’s specific development challenges and 29 5.66 2.48 9 5.22 1.99 18 4.28 2.14 23 3.87 2.77 9 4.33 2.29 25 4.92 2.68 country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 35 6.20 2.45 12 6.67 2.10 23 5.83 2.89 28 5.61 3.42 8 5.25 1.04 29 4.79 2.88 development results in your country? Overall, how would you rate the technical quality of the World Bank 34 7.32 1.87 12 5.92 2.54 19 5.89 1.97 25 5.32 3.34 9 5.11 1.96 25 5.72 2.97 Group's knowledge work and activities?* The World Bank Group takes decisions quickly in Mauritania 31 5.10 2.37 9 3.89 2.57 19 4.21 2.39 21 3.14 2.59 7 3.00 1.29 19 3.84 2.95 Where country systems are adequate, the World Bank Group 28 5.71 2.51 7 6.43 2.44 15 6.00 2.33 18 4.22 3.42 6 4.83 2.32 19 5.53 2.99 makes appropriate use of them *Significantly different between stakeholder groups 126 World Bank Group Country Opinion Survey 2015: Mauritania Appendix J: Mauritania FY 2015 Questionnaire World Bank Group Country Survey FY15 – Mauritania The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Mauritania or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Mauritania, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Mauritania. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know�. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING MAURITANIA A1. In general would you say that Mauritania is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 127 World Bank Group Country Opinion Survey 2015: Mauritania SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Mauritania. Please identify which of the following you consider the most important development priorities in Mauritania? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 17 Education assistance) 2 Food security 18 Poverty reduction Public sector governance/reform (i.e., government 3 effectiveness, public financial management, public 19 Energy expenditure, fiscal system reform) 4 Global/regional integration 20 Transport (e.g., roads, bridges, transportation) 5 Gender equity 21 Climate change (e.g., mitigation, adaptation) 6 Private sector development 22 Agricultural development 7 Foreign direct investment 23 Trade and exports 8 Water and sanitation 24 Crime and violence 9 Anti corruption 25 Economic growth 10 Job creation/employment 26 Law and justice (e.g., judicial system) 11 Rural development 27 Regulatory framework 12 Financial markets 28 Communicable/non-communicable diseases 13 Urban development 29 Natural resource management (e.g., oil, gas, mining) 14 Environmental sustainability 30 Disaster management 15 Equality of opportunity (i.e., equity) 31 Information and communications technology 16 Health A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than THREE) 1 Water and sanitation 16 Anti corruption 2 Equality of opportunity (i.e., equity) 17 Private sector development 3 Economic growth 18 Foreign direct investment 4 Climate change (e.g., mitigation, adaptation) 19 Education 5 Global/regional integration 20 Energy Public sector governance/reform (i.e., government 6 Gender equity 21 effectiveness, public financial management, public expenditure, fiscal system reform) 7 Rural development 22 Natural resource management (e.g., oil, gas, mining) 8 Urban development 23 Environmental sustainability 9 Regulatory framework 24 Disaster management Social protection (e.g., pensions, targeted social 10 25 Health assistance) 11 Law and justice (e.g., judicial system) 26 Agricultural development 12 Transport (e.g., roads, bridges, transportation) 27 Job creation/employment 13 Crime and violence 28 Financial markets 14 Communicable/non-communicable diseases 29 Trade and exports 15 Information and communications technology 30 Food security 128 World Bank Group Country Opinion Survey 2015: Mauritania SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity� goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Mauritania? (Choose no more than TWO) 1 Better employment opportunities for young people 2 Better employment opportunities for women 3 Greater access to micro-finance for the poor 4 Greater voice and participation for citizens to help ensure greater accountability 5 Greater access to health and nutrition for citizens 6 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 7 A growing middle class 8 Better opportunity for the poor who live in rural areas 9 Better opportunity for the poor who live in urban areas 10 Consistent economic growth 11 More reliable social safety net 12 Greater equity of fiscal policy 13 Education and training that better ensure job opportunity 14 Better quality public services 15 Strengthening the rule of law 16 Other (please specify):_____________________________________ PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 129 World Bank Group Country Opinion Survey 2015: Mauritania SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Mauritania? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Mauritania. 1 2 3 4 5 6 7 8 9 10 Not effective at Very effective Don't know all B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Mauritania solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree B4. When thinking about how the World Bank Group can have the most impact on development results in Mauritania, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Mauritania? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 17 Equality of opportunity (i.e., equity) assistance) 2 Crime and violence 18 Private sector development 3 Transport (e.g., roads, bridges, transportation) 19 Water and sanitation 4 Agricultural development 20 Food security 5 Global/regional integration 21 Climate change (e.g., mitigation, adaptation) 6 Gender equity 22 Poverty reduction Public sector governance/reform (i.e., government 7 effectiveness, public financial management, public 23 Trade and exports expenditure, fiscal system reform) 8 Health 24 Economic growth 9 Rural development 25 Law and justice (e.g., judicial system) 10 Foreign direct investment 26 Regulatory framework 11 Education 27 Communicable/non-communicable diseases 12 Energy 28 Natural resource management (e.g., oil, gas, mining) 13 Job creation/employment 29 Anti corruption 14 Financial markets 30 Information and communications technology 15 Urban development 31 Disaster management 16 Environmental sustainability 130 World Bank Group Country Opinion Survey 2015: Mauritania SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Mauritania? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Convening/facilitating 2 Data 3 Policy advice, studies, analyses 4 Financial resources 5 Capacity development 6 Technical assistance 7 Mobilizing third party financial resources 8 Coordination of development partners Linkage to non-Bank expertise (i.e., South-South 9 knowledge sharing) 10 Other (please specify): ________________________ How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Mauritania? (If you have NO exposure to/experience in any of the areas listed below, please respond “Don’t know�) Not effective Very Don't at all effective know Project implementation (or other organizational B6 1 2 3 4 5 6 7 8 9 10 strengthening) Citizen engagement (incorporating citizens' voices B7 1 2 3 4 5 6 7 8 9 10 into development) Policy design (for clarity and better incentives to B8 1 2 3 4 5 6 7 8 9 10 achieve development goals) When thinking about how to improve capacity building in Mauritania to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (If you have NO exposure to/experience in any of the areas listed below, please respond “Don’t know�) Not important Very Don't at all important know Project implementation (or other organizational B9 1 2 3 4 5 6 7 8 9 10 strengthening) Citizen engagement (incorporating citizens' voices B10 1 2 3 4 5 6 7 8 9 10 into development) Policy design (for clarity and better incentives to B11 1 2 3 4 5 6 7 8 9 10 achieve development goals) 131 World Bank Group Country Opinion Survey 2015: Mauritania SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B12. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Mauritania? (Choose no more than TWO) 1 Staff too inaccessible 2 Not exploring alternative policy options 3 Not collaborating enough with stakeholders outside the Government 4 Its advice and strategies do not lend themselves to practical problem solving 5 Not enough public disclosure of its work 6 Arrogant in its approach 7 Not client focused 8 The credibility of its knowledge/data 9 World Bank Group’s processes too complex 10 Not willing to honestly criticize policies and reform efforts in the country 11 Too influenced by shareholder countries 12 Imposing technocratic solutions without regard to political realities 13 World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and procedures) 14 Not aligned with other development partners’ work 15 Not aligned with country priorities 16 Not adequately sensitive to political/social realities in Mauritania 17 Other (please specify): __________________________________________________ 18 Don’t know B13. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Mauritania? (Choose no more than TWO) 1 Trust Fund management 2 Knowledge products/services (analytical work, studies, surveys, etc.) 3 Investment lending (financing specific projects) 4 Technical assistance (advice, best practice, international experience, etc.) 5 Capacity development 6 Policy based lending / budget support to the Government 7 Multi-sectoral approaches 8 Other (please specify): __________________________________________________ 9 Don’t know B14. To what extent do you believe that the World Bank Group’s work and support help the poorest in Mauritania? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know 132 World Bank Group Country Opinion Survey 2015: Mauritania SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B15. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Academia/think tanks/research institutes 7 NGOs/Community Based Organizations (CBOs) 2 Community of development partners 8 Youth/university groups 3 Media 9 Beneficiaries 4 Local Government 10 Foundations 5 Private sector 11 Other (please specify): _____________________ 6 Parliament 12 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Mauritania? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B16 1 2 3 4 5 6 7 8 9 10 relevant role in development in Mauritania The World Bank Group’s work is aligned with what I B17 1 2 3 4 5 6 7 8 9 10 consider the development priorities for Mauritania The World Bank Group supports programs and B18 1 2 3 4 5 6 7 8 9 10 strategies that are realistic for Mauritania The World Bank Group treats clients and B19 1 2 3 4 5 6 7 8 9 10 stakeholders in Mauritania with respect To what extent is the World Bank Group an effective development partner in Mauritania, in terms of each of the following? To no To a very Don't degree at significant know all degree B20 Responsiveness 1 2 3 4 5 6 7 8 9 10 Flexibility (in terms of the institution’s products and B21 1 2 3 4 5 6 7 8 9 10 services) Flexibility (in terms of changing country B22 1 2 3 4 5 6 7 8 9 10 circumstances) B23 Being inclusive 1 2 3 4 5 6 7 8 9 10 B24 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10 B25 Staff accessibility 1 2 3 4 5 6 7 8 9 10 B26 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10 Ease of access to the people at the World Bank B27 Group who are making decisions important to my 1 2 3 4 5 6 7 8 9 10 work B28 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10 B29 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10 Collaboration with other donors and development B30 1 2 3 4 5 6 7 8 9 10 partners B31 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10 The speed in which it gets things accomplished on B32 1 2 3 4 5 6 7 8 9 10 the ground B33 Being a long-term partner 1 2 3 4 5 6 7 8 9 10 133 World Bank Group Country Opinion Survey 2015: Mauritania SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B34. To be a more effective development partner in Mauritania, do you believe that the World Bank Group should have… ? (Select only ONE response) The current level of local presence More local presence Less local presence Don't know is adequate B35. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The World Bank Group does not do adequate follow through/follow-up 2 Poor coordination of development partners 3 The World Bank Group is not sensitive enough to political/social realities on the ground 4 Lack of/inadequate levels of capacity in Government 5 There is not an adequate level of citizen/civil society participation 6 The World Bank Group works too slowly 7 The Government works inefficiently 8 Political pressures and obstacles 9 Reforms are not well thought out in light of country challenges 10 Other (please specify): ________________________________________ 134 World Bank Group Country Opinion Survey 2015: Mauritania SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Mauritania? Not important Very Don't at all important know 1 Anti corruption 1 2 3 4 5 6 7 8 9 10 2 Information and communications technology 1 2 3 4 5 6 7 8 9 10 3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10 4 Crime and violence 1 2 3 4 5 6 7 8 9 10 5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10 6 Urban development 1 2 3 4 5 6 7 8 9 10 7 Environmental sustainability 1 2 3 4 5 6 7 8 9 10 8 Regulatory framework 1 2 3 4 5 6 7 8 9 10 9 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10 10 Poverty reduction 1 2 3 4 5 6 7 8 9 10 11 Gender equity 1 2 3 4 5 6 7 8 9 10 12 Private sector development 1 2 3 4 5 6 7 8 9 10 13 Foreign direct investment 1 2 3 4 5 6 7 8 9 10 14 Water and sanitation 1 2 3 4 5 6 7 8 9 10 15 Trade and exports 1 2 3 4 5 6 7 8 9 10 16 Economic growth 1 2 3 4 5 6 7 8 9 10 17 Energy 1 2 3 4 5 6 7 8 9 10 18 Disaster management 1 2 3 4 5 6 7 8 9 10 Public sector governance/reform (i.e., government 19 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10 expenditure, fiscal system reform) 20 Job creation/employment 1 2 3 4 5 6 7 8 9 10 21 Financial markets 1 2 3 4 5 6 7 8 9 10 22 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10 23 Health 1 2 3 4 5 6 7 8 9 10 24 Rural development 1 2 3 4 5 6 7 8 9 10 25 Global/regional integration 1 2 3 4 5 6 7 8 9 10 26 Food security 1 2 3 4 5 6 7 8 9 10 27 Education 1 2 3 4 5 6 7 8 9 10 Social protection (e.g., pensions, targeted social 28 1 2 3 4 5 6 7 8 9 10 assistance) 29 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10 30 Agricultural development 1 2 3 4 5 6 7 8 9 10 31 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10 135 World Bank Group Country Opinion Survey 2015: Mauritania SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Mauritania? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know�) Not effective Very Don't at all effective know 1 Information and communications technology 1 2 3 4 5 6 7 8 9 10 2 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10 3 Urban development 1 2 3 4 5 6 7 8 9 10 4 Environmental sustainability 1 2 3 4 5 6 7 8 9 10 5 Poverty reduction 1 2 3 4 5 6 7 8 9 10 6 Gender equity 1 2 3 4 5 6 7 8 9 10 7 Private sector development 1 2 3 4 5 6 7 8 9 10 8 Water and sanitation 1 2 3 4 5 6 7 8 9 10 9 Economic growth 1 2 3 4 5 6 7 8 9 10 10 Energy 1 2 3 4 5 6 7 8 9 10 Public sector governance/reform (i.e., government 11 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10 expenditure, fiscal system reform) 12 Job creation/employment 1 2 3 4 5 6 7 8 9 10 13 Health 1 2 3 4 5 6 7 8 9 10 14 Rural development 1 2 3 4 5 6 7 8 9 10 15 Food security 1 2 3 4 5 6 7 8 9 10 16 Education 1 2 3 4 5 6 7 8 9 10 Social protection (e.g., pensions, targeted social 17 1 2 3 4 5 6 7 8 9 10 assistance) 18 Agricultural development 1 2 3 4 5 6 7 8 9 10 19 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10 136 World Bank Group Country Opinion Survey 2015: Mauritania SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. Where are the World Bank Group’s decisions made primarily that support the program in Mauritania? (Select only ONE response) 1 At the Headquarters (in Washington D.C.) 2 In the country 3 Don’t know C4. To what extent does the World Bank Group’s work help to achieve development results in Mauritania? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Mauritania? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., Adaptable Program Loan, Investment Project Financing, Technical Assistance Loan, C5 1 2 3 4 5 6 7 8 9 10 Specific Investment Loan, Development Policy Loan, Trust Funds, Program for Result, etc.) meet the needs of Mauritania The World Bank Group meets Mauritania’s C6 needs for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10 analysis, data, technical assistance) C7. To what extent do you believe the World Bank Group measures and corrects its work in real time in Mauritania? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 137 World Bank Group Country Opinion Survey 2015: Mauritania SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Mauritania, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no To a very Don't degree at significant know all degree D2 Are timely 1 2 3 4 5 6 7 8 9 10 Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10 involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10 Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10 understand) Are source of relevant information on global D6 1 2 3 4 5 6 7 8 9 10 good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10 D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10 Are adaptable to Mauritania’s specific D9 development challenges and country 1 2 3 4 5 6 7 8 9 10 circumstances D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10 Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10 Very low technical Very high technical Don't know quality quality 138 World Bank Group Country Opinion Survey 2015: Mauritania SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10 promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10 supports The World Bank Group’s approvals and E3 1 2 3 4 5 6 7 8 9 10 reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy� E4 1 2 3 4 5 6 7 8 9 10 requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10 lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10 in Mauritania Working with the World Bank Group increases E7 1 2 3 4 5 6 7 8 9 10 Mauritania’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E8 1 2 3 4 5 6 7 8 9 10 World Bank Group makes appropriate use of them The World Bank Group provides effective E9 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10 projects) E10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Mauritania? 1 2 3 4 5 6 7 8 9 10 To a very significant To no degree at all Don't know degree E11. Which of the following best describes the way the World Bank Group operates in Mauritania? (Select only one response) 1 The World Bank Group takes too much risk in Mauritania 2 The World Bank Group does not take enough risk in Mauritania 3 The World Bank Group’s approach to risk is appropriate 4 Don’t know E12. Which of the following best describes the WBG’s support in Mauritania? (Select only one response) The World Bank Group is sufficiently selective and focuses on the most important development challenges in 1 Mauritania The World Bank Group is not sufficiently selective in Mauritania, and it is involved in too many areas of 2 development 3 Don’t know 139 World Bank Group Country Opinion Survey 2015: Mauritania SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN MAURITANIA F1. How significant a role do you believe the World Bank Group SHOULD play in Mauritania’s development in the near future? 1 2 3 4 5 6 7 8 9 10 Not a significant Very significant Don't know role at all role F2. Which of the following SHOULD the World Bank Group do to make itself of greater value in Mauritania? (Choose no more than TWO) 1 Provide more adequate data/knowledge/statistics/figures on Mauritania’s economy 2 Ensure greater selectivity in its work 3 Offer more innovative financial products 4 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 5 Reach out more to groups outside of Government 6 Work faster 7 Improve the quality of its experts as related to Mauritania’s specific challenges 8 Offer more innovative knowledge services 9 Collaborate more effectively with Government clients (e.g., national, state, local) 10 Increase the level of capacity development in the country 11 Reduce the complexity of obtaining World Bank Group financing 12 Other (please specify): ______________________________________________ F3. When considering the combination of services that the World Bank Group offers in Mauritania, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Mauritania? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Mauritania 6 Don’t know 140 World Bank Group Country Opinion Survey 2015: Mauritania SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO) 1 Periodicals (e.g., journals, magazines) 6 International television 2 International newspapers 7 Local newspapers 3 Local radio 8 Internet 4 International radio 9 Social media (blogs, Facebook, Twitter, YouTube, Flickr) 5 Local television 10 Other (please specify): ___________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Direct contact with World Bank Group (i.e., 1 5 World Bank Group’s website face to face meetings/discussions) 2 e-Newsletters 6 Social media (blogs, Facebook, Twitter, YouTube, Flickr) World Bank Group’s seminars/workshops/ 3 7 Mobile phones conferences World Bank Group’s publications and other 4 8 Other (please specify): ___________________ written materials Are you aware of the World Bank Group’s Access to Information Policy under which the Bank G3 Yes No will now disclose any information in its possession that is not on a list of exceptions? Have you requested information from the World Bank Group on its activities in the past year? G4 Yes No (If YES please go to Question G5; if NO please go to G6) G5 Were you able to obtain this information? Yes No G6 Do you have access to the Internet? Yes No G7 Do you use/have you used the World Bank Group website (www.worldbank.org/mauritania)? Yes No Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, G8 Yes No Twitter, YouTube, Flickr)? G9. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to G10 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10 Group website) I find the information on the World Bank Group’s G11 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10 Bank Group website) The World Bank Group’s social media channels (e.g., G12 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10 sources of information about the institution When I need information from the World Bank Group I G13 know how to find it (e.g., whom to call, where to reach 1 2 3 4 5 6 7 8 9 10 them, etc.) The World Bank Group is responsive to my information G14 1 2 3 4 5 6 7 8 9 10 requests and inquiries 141 World Bank Group Country Opinion Survey 2015: Mauritania SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory 3 Office of Parliamentarian 13 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial 4 14 Trade Union Department or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 13 Transport and ICT 2 Social protection and labor 14 Urban, rural, and social development 3 Fragility, conflict and violence 15 Governance 4 Environment and natural resources 16 Poverty 5 Public-private partnerships 17 Job creation 6 Education 18 Agribusiness, forestry 7 Health, nutrition, and population 19 Climate change 8 Energy and extractives 20 Legislative corps 9 Macroeconomics and fiscal management 21 Fishing 10 Trade and competitiveness 22 Communication and information services 11 Finance, markets, insurance and banking 23 Generalist (specialized in multiple sectors) 12 Gender 24 Other (please specify): ____________________ H3. Which one of the following best describes your level of interaction with the World Bank Group in your country? (Select only ONE response) 1 I currently collaborate with the World Bank Group 2 I have previously collaborated with the World Bank Group 3 Both of the above (I currently collaborate and previously have collaborated with the World Bank Group) 4 I have never collaborated with the World Bank Group 142 World Bank Group Country Opinion Survey 2015: Mauritania SECTION H: BACKGROUND INFORMATION H4. Which of the following agencies of the World Bank Group do you primarily engage with in Mauritania? (Select only ONE response) 1 The World Bank (IDA) 2 The Multilateral Investment Guarantee Agency (MIGA) 3 Other (please specify):___________________________ H5. Which of the following describes most of your exposure to the World Bank Group in Mauritania? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H6. What’s your gender? 1 Female 2 Male H7. Which best represents your geographic location? 1 Nouakchott 2 Outside Nouakchott (South and Senegal River Region) 3 Outside Nouakchott (North Region) 4 Outside Nouakchott (East Region) 5 Outside Nouakchott (West Region: Hodh Echargui, Hodh El Gharbi, Assaba) Thank you for completing the survey! 143