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Making services work : indicators, assessments, and benchmarking of the quality and governance of public service delivery in the human development sectors (English)

Abstract

This note makes the case for measuring governance and the quality of service delivery in the human development (HD) sectors and develops a framework for the selection and measurement of a set of health and education indicators. It proposes the adoption... See More +

Details

  • Fiszbein, Ariel; Ringold, Dena; Rogers, Halsey;
  • 2009/12/01
  • Working Paper
  • 52656
  • 1
  • 1
  • World
  • The World Region
  • 2010/07/01
  • Making services work : indicators, assessments, and benchmarking of the quality and governance of public service delivery in the human development sectors
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