Documents & Reports

Redressing grievances and complaints regarding basic service delivery (English)

Abstract

Redress procedures are important for basic fairness. In addition, they can help address principal-agent problems in the implementation of social policies and provide information to policy makers regarding policy design. To function effectively, a system... See More +

Details

  • Gauri, Varun;
  • 2011/06/01
  • Policy Research Working Paper
  • WPS5699
  • 1 of 1
  • World
  • The World Region
  • 2011/06/01
  • Redressing grievances and complaints regarding basic service delivery
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