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Governance and public service delivery in Europe and Central Asia : unofficial payments, utilization and satisfaction (English)

Abstract

Using data from the 2010 Life in Transition Survey, this paper examines the levels of citizens' satisfaction with public service delivery in Europe and Central Asia and identifies some factors that may help explain variation in utilization and levels ... See More +

Details

  • Diagne, Mame Fatou; Ringold, Dena; Zaidi, Salman;
  • 2012/03/01
  • Policy Research Working Paper
  • WPS5994
  • 1 of 1
  • EuropeCentral Asia
  • Europe and Central Asia
  • 2012/03/01
  • Governance and public service delivery in Europe and Central Asia : unofficial payments, utilization and satisfaction
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