Documents & Reports

Enabling customer empowerment : choice, use, and voice : Favoriser l’autonomisation des clients : choix,utilisation et voix (French)

Abstract

The use of digital channels is changing the way financial services can be delivered to poor people. Growing mobile phone usage and the development of agent networks enable customer access too timely, low-cost digital financial services (DFS) (World Bank...  See More +

Details

  • Koning, Antonique M.; Cohen, Monique;
  • 2015/03/01 00:58:04
  • Brief;
  • 96285
  • 1
  • 1
  • World
  • The World Region
  • 2016/02/09 14:20:18
  • Disclosed
  • Favoriser l’autonomisation des clients : choix,utilisation et voix
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