South Africa - Diagnostic review of consumer protection in non-credit financial services (Vol. 1 of 2) : key findings and recommendations (English)

The consumer financial services sector in South Africa is among the most sophisticated in the world, yet nearly 40 percent of the population, especially blacks, use no formal financial services. The now ubiquitous mobile phones are dramatically changing the landscape of digital financial services but weak financial literacy and general literacy of the underserved population remain the Achilles Heel. At the same time, weak competition in the South...

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Author

Rutledge, Sue;
Document Date
2011/12/01
Report Number
114649
Volume No
1
Total Volume(s)
2 (See all volumes)
Country
World, South Africa,
Region
Other, Eastern and Southern Africa,
Disclosure Date
2017/04/27
Disclosure Status
Disclosed
Doc Name
key findings and recommendations
Keywords
savings and investment

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Rutledge, Sue.

South Africa - Diagnostic review of consumer protection in non-credit financial services (Vol. 1 of 2) : key findings and recommendations (English). Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/230611493294949699

South Africa - Diagnostic review of consumer protection in non-credit financial services (Vol. 1 of 2) : key findings and recommendations (English)

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