World Bank Group Country Opinion Survey 2018: The Republic of Congo FY 2018 The Republic of Congo Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 February 2019 World Bank Group Country Opinion Survey 2018: The Republic of Congo Acknowledgements The Republic of Congo Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Antonina Redko, Jessica Cameron, and Yulia Danilina oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, and Irina Popova provided data support. PORG acknowledges the significant contribution from the Republic of Congo country team and the independent fielding agency EmaConsulting. In particular, PORG is grateful for the support from Olga Kadima (Operations Officer) and Franck Sidney Chrysantheme Bitemo (Communications Officer) who coordinated the survey related activities from Kinshasa, the Democratic Republic of the Congo (DRC). 1 World Bank Group Country Opinion Survey 2018: The Republic of Congo Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing the Republic of Congo ..............................8 V. Overall Attitudes toward the World Bank Group .......................12 VI. Sectoral Effectiveness................................................................19 VII. How the World Bank Group Operates .......................................22 VIII. World Bank Group’s Knowledge and Instruments .....................28 IX. The Future Role of the World Bank Group in the Republic of Congo ........................................................................................32 X. Communication and Outreach ..................................................41 XI. Appendices ................................................................................46 THE REPUBLIC OF CONGO 2 World Bank Group Country Opinion Survey 2018: The Republic of Congo I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in the Republic of Congo perceive the WBG. The survey explored: ▪ General Issues Facing the Republic of Congo ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Effectiveness and Results ▪ The World Bank Group’s Knowledge Work and Activities ▪ Working with the World Bank Group ▪ The Future Role of the World Bank Group in the Republic of Congo ▪ Communication and Information Sharing ▪ Background Information II. Methodology From May to July 2018, 400 stakeholders of the WBG in the Republic of Congo were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG supported projects/programs; local government; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs and community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 326 stakeholders participated in the survey (82% response rate). Respondents received the questionnaires via courier or completed the questionnaires with a representative from the local fielding agency. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’15 (response rate was 72%, N=265). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’15 COS report and the non- weighted data presented in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (page 104). Note that the body of the report presents data on selected questions of the survey questionnaire. Please refer to Appendices A and B for data on all survey questions. Appendices C, D, E, and F present data on selected questions. Additional data breakdowns are available upon request. 3 World Bank Group Country Opinion Survey 2018: The Republic of Congo III. Demographics of the Sample Current Position ▪ For further analyses, respondents from the Office of the President, Prime Minister and the office of a minister were combined; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from NGOs/community based organizations, private foundations, trade unions, faith-based groups and youth groups were combined in the “CSO” category; and the small number of respondents from the office of a parliamentarian and independent government institutions were included in the “Other” category. There were no respondents from the judiciary branch. 4 World Bank Group Country Opinion Survey 2018: The Republic of Congo III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2018: The Republic of Congo III. Demographics of the Sample (continued) Geographic Locations ▪ Because of the small number of respondents from Ngo and Ouesso, these locations were combined in one category: “Ouesso and Ngo”. Geographic location comparisons can be found in Appendix C (page 95). 6 World Bank Group Country Opinion Survey 2018: The Republic of Congo III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Year comparison: Respondents in this year’s Country Survey and the FY’15 Country Survey had statistically similar levels of familiarity with the WBG (weighted mean in FY’18 = 5.2; weighted mean in FY’15 = 4.9)1. ▪ Respondents’ levels of familiarity with the WBG were significantly correlated with their ratings of the WBG’s overall effectiveness in the Republic of Congo, and with their ratings of the extent to which the WBG’s work helps to achieve development results in the Republic of Congo. 1 Please refer to Appendix E (page 104) for more details on weighting. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2018: The Republic of Congo IV. General Issues Facing the Republic of Congo Headed in the Right Direction2 ▪ Year comparison: Respondents in this year’s Country Survey were significantly less positive about the prospects of the Republic of Congo compared to respondents in the FY’15 Country Survey. ▪ Stakeholder groups: In this year’s Country Survey, respondents from the Office of the President/Prime Minister/Minister, private sector and local government were significantly more likely to indicate that the Republic of Congo is headed in the wrong direction, while respondents from bilateral/multilateral agencies and CSO were significantly more positive about the prospects of the Republic of Congo. 2 Percentages presented in the chart were calculated based on weighted data. 8 World Bank Group Country Opinion Survey 2018: The Republic of Congo IV. General Issues Facing the Republic of Congo (continued) Development Priority ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the most important development priorities in the Republic of Congo were “public sector governance/reform” (47%), “education” (27%), “food security” (23%), “poverty reduction” (22%), “health” (21%), and “economic growth” (21%). ▪ Specialization: Respondents who identified their primary specialization of work as “education” (15% of the sample) were significantly more likely to indicate that “education” was the most important development priority in the Republic of Congo, compared to the rest of respondents in other areas of work (education specialists = 59%; others = 31%). * When more than 10% of the sample are respondents from a particular sector (see the full list of specialized areas in question H2 in Appendix G), analyses are done to see these respondents’ views about the development priorities in the country. 9 World Bank Group Country Opinion Survey 2018: The Republic of Congo IV. General Issues Facing the Republic of Congo (continued) What Would Contribute Most to Reducing Poverty ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the biggest contributors to poverty reduction in the Republic of Congo were “economic growth” (40%), “public sector governance/reform” (27%), “agricultural development” (24%), and “job creation/employment” (22%). 10 World Bank Group Country Opinion Survey 2018: The Republic of Congo IV. General Issues Facing the Republic of Congo (continued) The Republic of Congo as a Fragile State 11 World Bank Group Country Opinion Survey 2018: The Republic of Congo V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts ▪ Year comparison: Respondents in the previous FY’15 Country Survey most often attributed failed or slow WBG assisted reform efforts to that “there is not an adequate level of citizen/civil society participation” (52%), that “the World Bank Group is not sensitive enough to political/social realities on the ground” (34%), that “the World Bank Group does not do adequate follow through/follow-up” (33%), and to “political pressures and obstacles” (33%). 12 World Bank Group Country Opinion Survey 2018: The Republic of Congo V. Overall Attitudes toward the World Bank Group (continued) The World Bank Group’s Overall Effectiveness3 (Indicator Question) Achieving Development Results (Indicator Question) Building/Strengthening Existing Country Systems (Indicator Question) 3 Means presented in the charts on this page were calculated based on weighted data. 13 World Bank Group Country Opinion Survey 2018: The Republic of Congo V. Overall Attitudes toward the World Bank Group (continued) WBG Staffing in the Republic of Congo4 The WBG Staff Preparedness 4 Means presented in the charts on this page were calculated based on weighted data. 14 World Bank Group Country Opinion Survey 2018: The Republic of Congo V. Overall Attitudes toward the World Bank Group (continued) The WBG Staff’s Skills Mix to Tackle Fragility 15 World Bank Group Country Opinion Survey 2018: The Republic of Congo V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups ▪ Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the twenty-eight COS indicator questions (mean rating = 7.0) compared to respondents who do not collaborate with the WBG (mean rating = 5.8). Responses for individual indicator questions by exposure to the WBG can be found in Appendix F (page 110). 16 World Bank Group Country Opinion Survey 2018: The Republic of Congo V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG’s greatest values to the Republic of Congo were “strategy formulation” (42%), “capacity development” (36%), and “policy advice, studies, analyses” (30%). 17 World Bank Group Country Opinion Survey 2018: The Republic of Congo V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG’s greatest weaknesses in its work in the Republic of Congo were “not collaborating enough with stakeholders outside the Government” (25%) and that “World Bank Group’s processes too complex” (24%). 18 World Bank Group Country Opinion Survey 2018: The Republic of Congo VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5 5 Means presented in this chart were calculated based on weighted data. See Appendix E for details. 19 World Bank Group Country Opinion Survey 2018: The Republic of Congo VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6 6 Note in the Appendix on the sectoral effectiveness (Appendix A, page 47) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 20 World Bank Group Country Opinion Survey 2018: The Republic of Congo VI. Sectoral Effectiveness (continued) WBG’s Impact on Gender and Climate Change Helping the Poorest7 7 Percentages presented in the chart were calculated based on weighted data. 21 World Bank Group Country Opinion Survey 2018: The Republic of Congo VII. How the World Bank Group Operates The World Bank Group’s Work in the Republic of Congo: Year Comparison8 The World Bank Group’s Work in the Republic of Congo: Collaboration 8 Means in the chart were calculated based on weighted data. 22 World Bank Group Country Opinion Survey 2018: The Republic of Congo VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison9 9 Means in the chart were calculated based on weighted data. 23 World Bank Group Country Opinion Survey 2018: The Republic of Congo VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration 24 World Bank Group Country Opinion Survey 2018: The Republic of Congo VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison10 10 Means in the chart were calculated based on weighted data. 25 World Bank Group Country Opinion Survey 2018: The Republic of Congo VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration 26 World Bank Group Country Opinion Survey 2018: The Republic of Congo VII. How the World Bank Group Operates (continued) Mobilizing Finance for Development from Private Sector Sources Effectiveness of WBG’s Support 27 World Bank Group Country Opinion Survey 2018: The Republic of Congo VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities ▪ Stakeholder groups: Respondents from bilateral/multilateral agencies and employees of ministries/ministerial departments/implementation agencies indicated the most frequent usage of the WBG’s knowledge work and activities (“weekly/monthly”) compared to respondents from other stakeholder groups. 28 World Bank Group Country Opinion Survey 2018: The Republic of Congo VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting the Republic of Congo’s Knowledge Needs11 (Indicator Question) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 11 Means in the charts on this page were calculated based on weighted data. 29 World Bank Group Country Opinion Survey 2018: The Republic of Congo VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities12 12 Means in the chart were calculated based on weighted data. 30 World Bank Group Country Opinion Survey 2018: The Republic of Congo VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting the Republic of Congo’s Needs for Financial Instruments13 (Indicator Question) WBG’s Reimbursable Advisory Services 13 Means in the chart were calculated based on weighted data. 31 World Bank Group Country Opinion Survey 2018: The Republic of Congo IX. The Future Role of the WBG in the Republic of Congo Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG should “reach out more to groups outside of Government” (38%), “provide more adequate data/knowledge/statistics/figures on the Republic of Congo’s economy” (33%), and “increase the level of capacity development in the country” (30%) to make itself of greater value in the Republic of Congo. 32 World Bank Group Country Opinion Survey 2018: The Republic of Congo IX. The Future Role of the WBG in the Rep. of Congo (continued) The World Bank Group Should Collaborate More with … ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG should work more with “NGOs/Community Based Organizations” (36%), “vulnerable people (e.g., youth, women, autochthones, people with disability and albinos people)” (34%), “beneficiaries” (32%), and “private sector” (29%) to ensure better development results in the Republic of Congo. 33 World Bank Group Country Opinion Survey 2018: The Republic of Congo IX. The Future Role of the WBG in the Rep. of Congo (continued) Where the World Bank Group Should Focus its Resources ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that the WBG should focus its resources on “public sector governance/reform” (44%), “agricultural development” (32%), and “education” (28%). ▪ Specialization: Respondents who identified their primary specialization of work as “education” (15% of the sample) were significantly more likely to indicate that the WBG should focus most of its resources on “education,” compared to the rest of respondents in other areas of work (education specialists = 47%; others = 20%). * When more than 10% of the sample are respondents from a particular sector (see the full list of specialized areas in question H2 in Appendix G), analyses are done to see these respondents’ views about which areas the World Bank Group should focus most of its resources on. 34 World Bank Group Country Opinion Survey 2018: The Republic of Congo IX. The Future Role of the WBG in the Rep. of Congo (continued) Future Combination of the WBG Services 35 World Bank Group Country Opinion Survey 2018: The Republic of Congo IX. The Future Role of the WBG in the Rep. of Congo (continued) The WBG Playing a Leading Role vs. Other Donors 36 World Bank Group Country Opinion Survey 2018: The Republic of Congo IX. The Future Role of the WBG in the Rep. of Congo (continued) The WBG Collaboration with the UN ▪ Year comparison: In the previous FY’15 Country Survey, respondents indicated that the WBG should “develop joint or complementary projects with the UN, leveraging each organization’s comparative advantages” (65%) and “share more information about the World Bank Group’s activities, products, and knowledge” (54%) to improve collaboration with the UN in the field. 37 World Bank Group Country Opinion Survey 2018: The Republic of Congo IX. The Future Role of the WBG in the Rep. of Congo (continued) Partnering with UN and Other Organizations 38 World Bank Group Country Opinion Survey 2018: The Republic of Congo IX. The Future Role of the WBG in the Rep. of Congo (continued) The Impact of Refugees in the Republic of Congo 39 World Bank Group Country Opinion Survey 2018: The Republic of Congo IX. The Future Role of the WBG in the Rep. of Congo (continued) Refugees: Donor Community’s Support Refugees: WBG’s Support 40 World Bank Group Country Opinion Survey 2018: The Republic of Congo X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 67) for all responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that they got most of their information about economic and social development issues in the Republic of Congo from “international television” (36%), “Internet” (32%), “local television” (30%), and “international radio” (30%). 41 World Bank Group Country Opinion Survey 2018: The Republic of Congo X. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the previous FY’15 Country Survey indicated that they would prefer to receive information from the WBG through “World Bank Group’s seminars/workshops/conferences” (52%), “direct contact with World Bank Group” (38%), and “World Bank Group’s publications and other written materials” (37%). 42 World Bank Group Country Opinion Survey 2018: The Republic of Congo X. Communication and Outreach (continued) Frequency of Interaction with the WBG Face-to-Face Access to the WBG 43 World Bank Group Country Opinion Survey 2018: The Republic of Congo X. Communication and Outreach (continued) Access to the Internet14 ▪ 88 percent of respondents in this year’s Country Survey indicated that they had reliable access to the Internet. The WBG Website Usage 14 Percentages presented in the charts on this page were calculated based on weighted data. 44 World Bank Group Country Opinion Survey 2018: The Republic of Congo X. Communication and Outreach (continued) Use of the WBG’s Social Media Channels Frequency Visiting WBG Websites and Social Media 45 World Bank Group Country Opinion Survey 2018: The Republic of Congo XI. Appendices A. Responses to All Questions across All Respondents...................... 47 B. Responses to All Questions by Stakeholder Groups ...................... 67 C. Responses to Indicator Questions by Geographic Location........... 95 D. Responses to Selected Questions by Levels of Collaboration with the World Bank Group .......................................................... 97 E. Responses to Selected Questions by Year................................... 104 F. Indicator Questions as a Function of Exposure to the WBG ........ 110 G. The Republic of Congo FY 2018 COS Questionnaire. ................... 111 THE REPUBLIC OF CONGO 46 World Bank Group Country Opinion Survey 2018: The Republic of Congo Appendix A: Responses to All Questions across All Respondents (N=326) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing the Republic of Congo Percentage of Respondents 1. In general, would you say that the Republic of Congo is headed in ... ? (N=295) The right direction 31.2% The wrong direction 35.9% Not sure 32.9% 47 World Bank Group Country Opinion Survey 2018: The Republic of Congo A. General Issues Facing the Republic of Congo (continued) 2. Listed below are a number of development priorities in the Republic of Congo. Please identify which of the following you consider the most important development priorities in the Republic of Congo. (Choose no more than Percentage of Respondents THREE) (Responses Combined; N=314) Health 43.3% Public sector governance/reform (i.e., government effectiveness, public financial 43.3% management, public expenditure, fiscal system reform) Education 35.4% Agriculture and rural development 25.5% Anti corruption 20.4% Private sector development 15.6% Food security/safety 15.6% Job creation/employment 14.0% Social protection (e.g., pensions, targeted social assistance) 11.1% Economic growth 7.0% Poverty reduction 6.7% Energy 5.4% Social cohesion 5.1% Local governance and institutions 5.1% Urban development 4.5% Financial markets 4.1% Judiciary reform 4.1% Security/stabilization/reconstruction 3.8% Natural resource management (renewable/non-renewable) 3.8% Transport (e.g., roads, bridges, transportation) 3.2% Water and sanitation 2.5% Crime and violence 2.5% Information and communications technology 2.2% Global/regional integration 1.3% Equality of opportunity (i.e., social inclusion) 1.3% Trade and exports 1.3% Climate change (e.g., mitigation, adaptation) 1.3% Gender equity (closing the gap between women and men, and boys and girls) 1.0% Regional conflict and tensions 0.6% Pollution 0.6% Gender based violence 0.6% Disaster risk management 0.0% Climate change (e.g., mitigation, adaptation) 0.0% Disaster risk management 0.0% 48 World Bank Group Country Opinion Survey 2018: The Republic of Congo A. General Issues Facing the Republic of Congo (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in the Republic of Congo? (Choose no Percentage of Respondents more than THREE) (Responses Combined; N=322) Agriculture and rural development 53.1% Public sector governance/reform (i.e., government effectiveness, public financial 32.0% management, public expenditure, fiscal system reform) Anti corruption 31.7% Job creation/employment 31.7% Economic growth 14.9% Local governance and institutions 14.3% Private sector development 12.4% Social protection (e.g., pensions, targeted social assistance) 12.1% Education 12.1% Food security/safety 10.9% Transport (e.g., roads, bridges, transportation) 10.2% Health 9.0% Trade and exports 8.4% Energy 7.1% Natural resource management (renewable/non-renewable) 5.6% Equality of opportunity (i.e., social inclusion) 5.0% Climate change (e.g., mitigation, adaptation) 3.7% Judiciary reform 3.4% Security/stabilization/reconstruction 3.1% Social cohesion 2.8% Water and sanitation 2.5% Crime and violence 2.2% Urban development 2.2% Disaster risk management 1.9% Information and communications technology 1.9% Financial markets 0.9% Global/regional integration 0.6% Pollution 0.0% Gender equity (closing the gap between women and men, and boys and girls) 0.0% Regional conflict and tensions 0.0% Gender based violence 0.0% 49 World Bank Group Country Opinion Survey 2018: The Republic of Congo A. General Issues Facing the Republic of Congo (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be Percentage of Respondents achieved in the Republic of Congo? (Choose no more than TWO) (Responses Combined; N=290) Education and training that better ensure job opportunity 38.3% Better entrepreneurial opportunities (i.e., to start small and medium sized 26.9% businesses) Greater access to micro-finance for the poor 22.8% Consistent economic growth 22.4% More reliable social safety net 15.9% Better employment opportunities for young people 14.8% Greater access to health and nutrition for citizens 13.8% Better quality public services 11.4% Greater voice and participation for citizens to help ensure greater accountability 8.3% A growing middle class 6.6% Better opportunity for the poor who live in rural areas 6.2% Better employment opportunities for women 4.8% Better opportunity for the poor who live in urban areas 4.1% Other 2.1% 5. When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in the Republic of Congo. (Choose no Percentage of Respondents more than TWO) (Responses Combined; N=297) High levels of corruption 57.2% Policy inconsistency 30.6% Weak accountability 21.5% Lack of access to development finance 19.9% Food insecurity 16.5% Weak institutional capacity 14.1% Weak social cohesion 9.4% Political uncertainty 9.1% None. I do not consider the Republic of Congo a fragile state. 8.1% Lack of security (i.e., conflict and violence) 3.0% Other 2.0% B. Overall Attitudes toward the World Bank Group Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank Group in the Republic 297 0 5.29 3.06 of Congo? (1-Not familiar at all, 10-Extremely familiar) Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s effectiveness 240 72 5.39 2.88 in the Republic of Congo. (1-Not effective at all, 10-Very effective) 50 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) Staff Preparedness N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help the Republic of Congo solve its most 231 76 7.03 2.7 complicated development challenges? (1- To no degree at all, 10- To a very significant degree) 4. When thinking about how the World Bank Group can have the most impact on development results in the Republic of Congo, in which sectors do you believe the World Bank Group should focus most of its resources (financial Percentage of Respondents and knowledge services) in Congo? (Choose no more than THREE) (Responses Combined; N=322) Public sector governance/reform (i.e., government effectiveness, public financial 38.8% management, public expenditure, fiscal system reform) Agriculture and rural development 32.9% Anti corruption 29.8% Job creation/employment 23.9% Food security/safety 23.6% Education 23.6% Private sector development 18.9% Poverty reduction 17.1% Health 16.8% Energy 9.9% Economic growth 9.3% Social protection (e.g., pensions, targeted social assistance) 8.7% Local governance and institutions 5.9% Financial markets 5.6% Urban development 5.0% Water and sanitation 4.3% Transport (e.g., roads, bridges, transportation) 3.7% Equality of opportunity (i.e., social inclusion) 3.1% Security/stabilization/reconstruction 2.5% Natural resource management (renewable/non-renewable) 2.5% Judiciary reform 1.9% Trade and exports 1.9% Social cohesion 1.6% Gender equity (closing the gap between women and men, and boys and girls) 1.2% Gender based violence 0.9% Climate change (e.g., mitigation, adaptation) 0.6% Regional conflict and tensions 0.3% Information and communications technology 0.3% Pollution 0.0% Global/regional integration 0.0% Disaster risk management 0.0% Crime and violence 0.0% 51 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=291) activity do you believe is of greatest VALUE and which Second activity is of second greatest value in the Republic of Greatest Greatest Congo? Value Value Combined Capacity development related to World Bank Group 36.8% 14.8% 51.5% supported projects Strategy formulation (e.g., PRSP/NDP assistance) 11.7% 10.3% 22.0% Policy advice, studies, analyses 9.3% 11.3% 20.6% Technical assistance 11.7% 7.6% 19.2% Financial resources 6.5% 12.4% 18.9% Implementation support 6.2% 11.0% 17.2% Mobilizing third party financial resources 2.7% 12.0% 14.8% Data and statistics 4.1% 8.6% 12.7% Bringing together different groups of stakeholders 5.5% 2.4% 7.9% Donor coordination 4.1% 3.8% 7.9% Promoting knowledge sharing 1.4% 5.8% 7.2% Other 0.0% 0.0% 0.0% 6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in the Republic of Congo? (Choose no more than Percentage of Respondents TWO) (Responses Combined; N=314) Not willing to honestly criticize policies and reform efforts in the country 30.9% Not enough public disclosure of its work 16.9% Not collaborating enough with civil society (including NGOs, CBOs, beneficiary 15.9% representatives) World Bank Group’s processes too slow 15.3% Not collaborating enough with private sector 14.0% Inadequate World Bank Group’s staffing in the Republic of Congo 12.4% Not adequately sensitive to political/social realities in the Republic of Congo 12.1% World Bank Group’s processes too complex 8.0% Don’t know 8.0% Too influenced by developed countries 7.6% Not in it for the long term 7.6% Not focused enough on issues that are unique to post-conflict countries 6.7% Not sufficiently focused on results 6.1% Not exploring alternative policy options 5.7% Not adequately collaborating with organizations such as bilaterals, multilaterals, 5.4% trust funds, UN agencies Its advice and strategies do not lend themselves to practical problem solving 5.1% Staff too inaccessible 4.8% Not aligned with country priorities 2.5% The credibility of its knowledge/data 1.3% Arrogant in its approach 1.3% Other 1.3% 52 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) 7. To what extent do you believe that the World Bank Group’s work and support help the poorest in the Republic of Congo? (Select only ONE Percentage of Respondents response) (N=307) To a fully sufficient degree 7.5% To a somewhat sufficient degree 25.7% To a somewhat insufficient degree 27.4% To a very insufficient degree 23.5% Don’t know 16.0% 8. How EFFECTIVE do you believe the following World Bank Group’s Effectiveness instruments are in supporting the Republic of Congo Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) N N/A Mean SD Investment Project Financing (IPF) 155 110 6.28 2.60 Development Policy Financing (DPF) 172 93 6.87 2.23 Trust funds and grants 123 106 6.61 2.37 MIGA Guarantees 78 139 6.18 2.49 IFC Investment Services 84 134 5.80 2.24 IFC Advisory Services 89 127 6.43 2.42 9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more Percentage of Respondents in your country? (Choose no more than TWO) (Responses Combined; N=320) Private sector 38.4% NGOs/Community Based Organizations/indigenous people 28.4% Beneficiaries 28.1% Academia/think tanks/research institutes 19.7% Youth/university groups 15.6% Local government 15.3% UN agencies 8.8% Media 8.4% Regional organizations (e.g., African Union (AU), Central African Economic and Monetary Community (CEMAC), Economic Community of central African States 8.4% (ECCAS)) Parliament 4.7% Don’t know 4.4% Foundations 3.4% UN and regional peace keeping forces 2.2% Emerging donors 2.2% Other 2.2% Donor community 1.9% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in the Republic of Congo? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. Overall the World Bank Group currently plays a relevant role in development 248 40 6.50 2.74 in the Republic of Congo* 11. The World Bank Group’s work is aligned with what I consider the 213 50 6.29 2.91 development priorities for the Republic of Congo* 53 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Degree the Republic of Congo, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 12. Responsiveness to needs* 163 85 6.16 2.31 13. Flexibility (in terms of the institution’s products and services)* 128 109 5.66 2.21 14. Flexibility (in terms of changing country circumstances)* 134 98 5.80 1.84 15. Being inclusive* 112 120 6.75 2.20 16. Openness (sharing data and other information)* 160 63 7.19 2.08 17. Collaboration with the Government* 212 45 8.03 1.80 18. The speed in which it gets things accomplished on the ground* 157 78 6.30 2.07 19. Helping to bring discipline/effective supervision to implementation of 179 71 6.97 2.33 investment projects* 20. Collaboration with civil society* 189 67 5.68 2.78 21. Staff accessibility* 154 74 5.31 2.39 22. Collaboration with other donors and development partners* 126 110 6.70 2.33 23. Collaboration with the private sector* 156 86 5.53 2.60 24. Collaboration with the UN* 136 101 7.51 2.26 25. Straightforwardness and honesty* 153 90 7.51 2.36 26. Treating clients and stakeholders in the Republic of Congo with respect* 136 103 7.35 1.93 27. Being a long-term partner* 182 68 8.42 1.80 28. To what extent does the World Bank Group partner with the right people to support work on the ground in the Republic of Congo? (Select only ONE Percentage of Respondents response) (N=311) Nearly never 2.6% Rarely 10.9% Sometimes 21.2% Nearly always 21.2% Don’t know 23.5% Prefer not to answer 20.6% 29. Which TWO organizations do you think it is most valuable for the World Bank Group to collaborate with to tackle fragility in the Republic of Congo? Percentage of Respondents (Select no more than TWO) (Responses Combined; N=319) United Nations Development Program (UNDP) 51.4% World Health Organization (WHO) 37.0% World Food Program (WFP) 32.9% The United Nations International Children's Emergency Fund (UNICEF) 14.7% Don’t know 14.7% United Nations Peacekeeping 9.7% None. I don’t believe the World Bank Group needs to partner with the UN 9.4% organizations. Save the Children 1.3% The Red Cross 0.9% The International Committee of the Red Cross (ICRC) 0.6% 54 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) 30. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no Percentage of Respondents more than THREE) (Responses Combined; N=322) Political pressures and obstacles 38.2% Inadequate funding 30.7% Poor coordination within the Government 30.7% There is not an adequate level of citizen/civil society participation 23.9% Reforms are not well thought out in light of country challenges 23.3% Ongoing conflict and instability 20.8% Corruption 20.8% There is an inadequate level of private sector participation and support 18.6% The World Bank Group is not sensitive enough to political/social realities on the 17.7% ground Lack of/inadequate levels of capacity in Government 17.1% The World Bank Group does not provide the government with consistent support 12.1% throughout the reform effort Poor coordination within the World Bank Group 7.1% Poor donor coordination 3.1% Other 1.9% C. World Bank Group’s Effectiveness and Results 1. In the Republic of Congo, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 1. Gender (i.e., closing the gap between women and men, and boys and girls) 155 138 6.40 2.57 2. The impact of climate change 150 131 6.91 2.54 55 World Bank Group Country Opinion Survey 2018: The Republic of Congo C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in the Republic of Congo? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Social protection (e.g., pensions, targeted social assistance) 155 113 4.50 2.46 2. Gender equity (closing the gap between women and men, and boys and 136 122 6.19 2.76 girls) 3. Private sector development 176 80 5.17 2.56 4. Education 197 61 6.30 2.51 5. Public sector governance/reform (i.e., government effectiveness, public 185 77 5.10 2.67 financial management, public expenditure, fiscal system reform) 6. Global/regional integration 132 123 5.83 2.45 7. Food security/safety 172 84 5.35 2.51 8. Urban development 179 74 5.28 2.47 9. Energy 157 91 5.24 2.38 10. Water and sanitation 178 82 5.53 2.35 11. Pollution 128 123 4.89 2.56 12. Job creation/employment 156 93 4.63 2.30 13. Health 173 82 6.16 2.63 14. Financial markets 112 130 4.94 2.49 15. Transport (e.g., roads, bridges, transportation) 156 93 5.37 2.34 16. Agriculture and rural development 193 69 5.75 2.35 17. Trade and exports 110 143 4.26 2.31 18. Crime and violence 122 128 5.23 2.72 19. Natural resource management (renewable/non-renewable) 134 123 5.67 2.64 20. Climate change (e.g., mitigation, adaptation) 128 127 6.02 2.79 21. Poverty reduction 207 49 5.80 2.50 22. Anti corruption 177 83 4.88 2.84 23. Judiciary reform 139 108 4.63 2.63 24. Economic growth 164 91 5.60 2.55 25. Disaster risk management 109 136 5.13 2.29 26. Equality of opportunity (i.e., social inclusion) 124 131 5.46 2.60 27. Information and communications technology 149 110 6.38 2.27 28. Gender based violence 111 144 5.43 2.51 29. Security/stabilization/reconstruction 140 114 5.14 2.46 30. Regional conflict and tensions 109 147 4.94 2.67 31. Local governance and institutions 167 92 4.91 2.45 32. Social cohesion 142 116 4.96 2.48 Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve development results in the Republic of Congo? (1-To no degree at all, 10-To a 213 90 6.20 2.47 very significant degree) Building and Strengthening Country Systems* N DK Mean SD 4. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in the 193 122 6.38 2.51 Republic of Congo? (1-To no degree at all, 10-To a very significant degree) 56 World Bank Group Country Opinion Survey 2018: The Republic of Congo C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in the Republic of Congo? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 5. The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, etc.) meet the needs of the Republic 223 71 5.49 2.66 of Congo* 6. The World Bank Group meets the Republic of Congo’s needs for knowledge 208 86 6.29 2.90 services (e.g., research, analysis, data, technical assistance)* Mobilizing Finance for Development N DK Mean SD 7. How effectively does the World Bank Group help the Republic of Congo to mobilize finance for development from private sector sources? (1-Not 190 122 5.02 2.83 effectively at all, 10-Very effectively) Reimbursable Advisory Services N DK Mean SD 8. To what extent do you believe that the Republic of Congo received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? 164 146 5.20 2.76 (1-To no degree at all, 10-To a very significant degree) 9. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT-DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in the Republic Percentage of Respondents of Congo? (Select only ONE response) (N=312) Very familiar 4.5% Somewhat familiar 15.4% Somewhat unfamiliar 17.3% Very unfamiliar 29.2% Don’t know 33.7% How effectively does the World Bank Group support the Republic of Congo’s efforts … ? (1-Not effectively at all, 10-Very effectively) N DK Mean SD 10. To build stronger domestic resource mobilization systems in the Government 167 114 5.09 2.57 (e.g., tax collection) 11. To develop better and stronger data collection/analytics systems within the 183 83 6.68 2.49 Government 12. To strengthen the country’s crisis preparedness 178 93 5.46 2.62 Systematic Country Diagnosis and Country Partnership Framework Activities N DK Mean SD 13. How effectively does the World Bank Group’s SCD and CPF activities support the Republic of Congo’s efforts to manage crisis related risks? 90 202 5.88 2.79 (1-Not effectively at all, 10-Very effectively) 57 World Bank Group Country Opinion Survey 2018: The Republic of Congo C. World Bank Group’s Effectiveness and Results (continued) 14. When considering the World Bank Group’s emphasis on risk preparedness and prevention, which of the following statements best describes recent Percentage of Respondents WBG’s activities? (Select only ONE response) (N=308) The World Bank Group is providing less valuable support than in the past, to enhance the Republic of Congo’s ability to systematically identify and monitor 15.9% risks by drawing on the best data, technology, and knowledge The World Bank Group is providing more valuable support than in the past, to enhance the Republic of Congo’s ability to systematically identify and monitor 28.2% risks by drawing on the best data, technology, and knowledge The World Bank Group’s approach and work related to systematically identifying 14.6% and monitoring risks in the Republic of Congo has remained constant Don’t know 41.2% D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=307) Weekly 6.2% Monthly 15.0% A few times a year 29.3% Rarely 28.7% Never 20.8% In the Republic of Congo, to what extent do you believe that the World Bank Degree Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 190 62 7.65 1.99 3. Include appropriate level of stakeholder involvement during preparation 177 67 6.73 2.38 4. Lead to practical solutions 170 79 6.55 2.21 5. Are accessible (well written and easy to understand) 194 55 7.15 2.19 6. Are source of relevant information on global good practices 188 62 7.49 2.19 7. Are adequately disseminated 181 65 6.50 2.56 8. Are translated enough into local language 159 87 4.30 2.97 9. Are adaptable to the Republic of Congo’s specific development challenges 198 61 7.11 2.05 and country circumstances* Overall Evaluations* N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your 225 81 7.71 2.29 country? (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? (1-Very low technical quality, 10-Very high 244 67 6.84 2.60 technical quality) 58 World Bank Group Country Opinion Survey 2018: The Republic of Congo E. Working with the World Bank Group 1. When working with the World Bank Group on programs, projects and other Percentage of Respondents activities, do you believe that the team … ? (Select only ONE response) (N=297) Almost never has the right skills mix to tackle the challenges of fragility 3.7% Rarely has the right skills mix to tackle the challenges of fragility 5.7% Sometimes has the right skills mix to tackle the challenges of fragility 28.3% Almost always has the right skills mix to tackle the challenges of fragility 17.5% Don’t know 26.3% Prefer not to answer 18.5% To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 2. The World Bank Group disburses funds promptly 187 82 4.29 2.67 3. The World Bank Group effectively monitors and evaluates the projects and 226 48 7.58 2.31 programs it supports 4. The World Bank Group’s approvals and reviews are done in a timely fashion 162 101 6.24 2.40 5. The World Bank Group’s “Safeguard Policy” requirements are reasonable 124 138 6.93 2.24 6. The World Bank Group’s conditions on its lending are reasonable 156 110 6.40 2.61 7. The World Bank Group takes decisions quickly in the Republic of Congo* 168 101 5.00 2.49 8. Working with the World Bank Group increases the Republic of Congo’s 207 74 7.12 2.46 institutional capacity 9. Where country systems (e.g., procurement, financial management, etc.) are 150 124 7.39 2.28 adequate, the World Bank Group makes appropriate use of them* WBG Staffing in the Republic of Congo N DK Mean SD 10. To what extent do you believe the World Bank Group is adequately staffed in 135 165 5.56 2.77 the Republic of Congo? (1-To no degree at all, 10-To a very significant degree) Donor Support to Refugees N DK Mean SD 11. To what extent do you believe that the donor community is doing enough to support the government’s efforts related to refugees in the Republic of 174 123 6.20 2.78 Congo? (1-To no degree at all, 10-To a very significant degree) 12. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to Percentage of Respondents the refugee crisis in the Republic of Congo? (Choose no more than TWO) (Responses Combined; N=306) Health 54.6% Education 47.7% Supporting poor and marginalized local communities 27.1% Business development 14.1% Jobs 11.4% Social cohesion 11.4% Public services 6.9% Infrastructure 5.2% Don’t know 4.6% Macro issues (fiscal accounts, balance of payments, etc.) 4.2% Other 1.3% 59 World Bank Group Country Opinion Survey 2018: The Republic of Congo E. Working with the World Bank Group (continued) 13. Please rate how you feel when you think A very A somewhat A somewhat A very No about the impact of the refugees in negative negative positive positive impact regards to…. impact impact impact impact at all The Republic of Congo’s economy (N=289) 19.4% 27.7% 27.0% 5.5% 20.4% Social cohesion (N=280) 15.4% 28.9% 23.6% 3.9% 28.2% National security (N=274) 25.2% 32.5% 13.1% 2.6% 26.6% Public service delivery (N=273) 11.7% 30.0% 23.4% 4.4% 30.4% The Republic of Congo’s poor and 20.5% 30.0% 16.3% 3.5% 29.7% marginalized (N=283) F. The Future Role of the World Bank Group in the Republic of Congo 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in the Republic of Congo? (Choose no more than TWO) (Responses Combined; N=311) Work more with civil society and beneficiary representatives 52.7% Leverage the private sector more (i.e., mobilize private sector development) 29.3% Increase the level of capacity development in the country 26.4% Reduce the complexity of obtaining World Bank Group financing 16.4% Provide more adequate data/knowledge/statistics/figures on the Republic of 13.8% Congo’s economy Ensure greater selectivity in its work 8.4% Help to bring discipline/effective supervision to implementation of World Bank 7.7% Group projects Improve the quality of its experts as related to the Republic of Congo’s specific 7.4% challenges Improve the competitiveness of its financing compared to markets (e.g., cost, 5.1% timeliness, other terms) Offer more innovative financial products 5.1% Collaborate more effectively with Government clients (e.g., national, state, local) 5.1% Increase the level of World Bank Group staffing in the Republic of Congo’s office 3.9% Work faster 3.5% Collaborate more effectively with organizations such as bilaterals, multilaterals, 3.5% trust funds, UN agencies Increase availability of Reimbursable Advisory Services (RAS) 2.6% Offer more innovative knowledge services 1.9% Other 1.6% 2. When considering the combination of services that the World Bank Group offers in the Republic of Congo, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group Percentage of Respondents should offer more of in Congo? (Select only ONE response) (N=295) Financial services 34.6% Knowledge products 32.9% Convening services 13.9% None of the above 2.0% The combination is appropriate for the Republic of Congo 11.2% Don’t know 5.4% 60 World Bank Group Country Opinion Survey 2018: The Republic of Congo F. The Future Role of the World Bank Group in the Republic of Congo (continued) 3. What should the World Bank Group do to improve collaboration with the UN Percentage of Respondents in the field? (Choose no more than THREE) (N=297) Organize more joint meetings and missions with the UN 56.2% Develop joint or complementary projects with the UN, leveraging each 51.2% organization’s comparative advantages Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and changing circumstances when both 46.1% institutions are engaged Share more information about the World Bank Group’s activities, products, and 37.0% knowledge Involve UN experts to a greater degree in World Bank Group activities 37.0% Develop guidelines, framework and tools to facilitate operational cooperation 35.4% and cross-financing Other 2.4% 4A. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in the Republic of Percentage of Respondents Congo? (Choose no more than THREE) (Responses Combined; N=285) Public financial management 51.6% Access to basic services 30.2% Food security 27.7% Jobs 27.4% Support domestic resource mobilization 23.9% Social cohesion 23.2% Social safety nets 18.6% Stimulating dialogue to promote peace and stability 18.2% Capacity of state institutions 14.7% Crisis preparedness 12.3% Crisis response 12.3% Access to justice systems 7.4% Improving livelihoods 7.0% Reducing gender based violence 5.6% Security mechanisms 4.9% Conflict resolution mechanisms 2.1% 61 World Bank Group Country Opinion Survey 2018: The Republic of Congo F. The Future Role of the World Bank Group in the Republic of Congo (continued) 4B. Which THREE areas below would benefit most from other donors in the Percentage of Respondents Republic of Congo? (Choose no more than THREE) (Responses Combined; N=273) Food security 29.7% Public financial management 28.6% Access to basic services 26.0% Jobs 23.4% Stimulating dialogue to promote peace and stability 23.4% Support domestic resource mobilization 19.4% Social cohesion 16.8% Access to justice systems 16.5% Improving livelihoods 16.1% Crisis response 15.8% Capacity of state institutions 15.8% Crisis preparedness 15.0% Social safety nets 15.0% Conflict resolution mechanisms 12.8% Reducing gender based violence 9.2% Security mechanisms 5.9% Degree 5. To what degree does the World Bank Group support with its Prefer resources (financial, technical, knowledge and convening not to power)? (1-To no degree at all, 10-To a very significant degree) N DK answer Mean SD Social cohesion 113 85 63 6.10 2.45 Public financial management 146 61 59 7.36 2.27 Reducing gender based violence 94 87 61 5.90 2.53 Crisis preparedness 127 71 58 6.69 2.49 Crisis response 127 56 59 6.33 2.42 Access to justice systems 112 69 65 6.20 2.65 Security mechanisms 100 79 68 6.00 2.39 Conflict resolution mechanisms 125 72 55 6.20 2.73 Support domestic resource mobilization 140 68 52 7.31 2.33 Access to basic services 148 57 43 7.42 2.21 Capacity of state institutions 136 67 48 6.76 2.41 Jobs 152 61 44 6.03 2.56 Improving livelihoods 139 64 49 6.40 2.33 Food security 150 52 52 6.41 2.59 Social safety nets 142 55 48 7.22 2.29 Stimulating dialogue to promote peace and stability 128 74 60 6.82 2.69 62 World Bank Group Country Opinion Survey 2018: The Republic of Congo G. Communication and Information Sharing 1. How frequently do you interact with the World Bank Group now in the Percentage of Respondents Republic of Congo? (N=302) Never 29.1% Less than once a year 13.9% Once a year to a few times a year 36.4% Less than once a month 5.3% At least once a month 12.9% At least once a week 2.3% 2. How much face-to-face access would you like to have with the World Bank Group in the Republic of Congo (i.e., discussions, meetings, conferences, Percentage of Respondents workshops, training, etc.)? (Select only ONE response) (N=306) I prefer more frequent interactions with the World Bank Group 61.8% I prefer the frequency of my interactions with the World Bank Group to be just 17.0% about the same as they are currently I prefer less frequent interactions with the World Bank Group 2.3% I prefer to have no face to face interactions with the World Bank Group 4.6% Prefer not to answer 14.4% 3. How do you get most of your information about economic and social Percentage of Respondents development issues in the Republic of Congo? (Choose no more than TWO) (Responses Combined; N=302) Internet 56.3% International radio 30.5% International television 23.5% Local television 19.5% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 15.2% Local newspapers 13.2% International newspapers 12.6% Local radio 10.6% Periodicals 6.6% Other 1.7% 4. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=307) World Bank Group’s seminars/workshops/conferences 51.1% World Bank Group’s publications and other written materials 42.3% e-Newsletters 25.7% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 25.1% World Bank Group’s website 23.1% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 15.3% Mobile phones 10.4% Other 2.0% 5. Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its Percentage of Respondents possession that is not on a list of exceptions? (N=300) Yes 18.7% No 81.3% 63 World Bank Group Country Opinion Survey 2018: The Republic of Congo G. Communication and Information Sharing (continued) Percentage of Respondents 6. Do you have reliable access to the Internet? (N=300) Yes 88.3% No 11.7% Percentage of Respondents 7. Do you use/have you used the World Bank Group website? (N=301) Yes 40.5% No 59.5% 8. Do you currently consult the World Bank Group social media sites (e.g., Percentage of Respondents blogs, Facebook, Twitter, YouTube, and Flickr)? (N=297) Yes 21.2% No 78.8% 9. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=240) High speed/WiFi 71.7% Dial-up 28.3% 10. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for Percentage of Respondents information/knowledge that you can use in your work? (N=300) Weekly 16.7% Monthly 16.0% A few times a year 17.0% Rarely 23.0% Never 27.3% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 11. I find the World Bank Group’s websites easy to navigate 106 9 7.53 2.05 12. I find the information on the World Bank Group’s websites useful 114 5 8.39 1.41 13. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the 139 139 7.60 2.13 institution 64 World Bank Group Country Opinion Survey 2018: The Republic of Congo H. Background Information 1. Which of the following best describes your current position? (Select only ONE Percentage of Respondents response) (N=306) Employee of a Ministry, Ministerial Department or Implementation Agency 23.9% Private Sector Organization 13.1% Local Government Office or Staff 8.5% NGO/Community Based Organization 7.5% Project Management Unit (PMU) overseeing implementation of project/ 5.9% Consultant/Contractor working on World Bank Group supported project/program Media (press, radio, TV, web, etc.) 5.9% Other 5.2% Bilateral/Multilateral Agency 4.6% Academia/Research Institute/Think Tank 4.2% Faith-Based Group 3.9% Office of Minister 3.6% Independent Government Institution (i.e., Regulatory Agency, Central 2.6% Bank/oversight institution) Youth Group 2.6% Office of the President, Prime Minister 2.3% Financial Sector/Private Bank 2.0% Trade Union 2.0% Private Foundation 1.6% Office of Parliamentarian 0.7% Judiciary Branch 0.0% 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=304) Education 15.5% Generalist (specialized in multiple sectors) 12.2% Macroeconomics and fiscal management 8.9% Agriculture 6.6% Governance 5.9% Environment and natural resources 5.6% Jobs 5.3% Trade and competitiveness 4.6% Other 4.6% Public-private partnerships 4.3% Finance and markets 4.3% Urban, rural, and social development 4.3% Social protection and labor 3.6% Health, nutrition, and population 3.6% Transport and ICT 2.3% Poverty 2.3% Energy and extractives 1.6% Water 1.3% Gender 1.3% Fragility, conflict and violence 1.0% Climate Change 1.0% 65 World Bank Group Country Opinion Survey 2018: The Republic of Congo H. Background Information (continued) 3. Currently, do you professionally collaborate/work with the World Bank Percentage of Respondents Group (IDA, IFC, or MIGA) in your country?* (N=304) Yes 41.1% No 58.9% 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in the Republic of Congo?* (Select only ONE response) (N=226) The World Bank (IDA) 70.4% The International Finance Corporation (IFC) 4.9% The Multilateral Investment Guarantee Agency (MIGA) 4.9% Other 19.9% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=272) Yes 28.3% No 71.7% 6. If yes, what was your view of how the two institutions work together in the Percentage of Respondents Republic of Congo? (Select only ONE response) (N=76) The two institutions work well together 30.3% The way the two institutions work together needs improvement 44.7% The two institutions do not work well together 5.3% Don’t know 19.7% 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in the Republic of Congo? (Choose no more than TWO) (Responses Combined; N=259) Collaborate as part of my professional duties 40% Engage in World Bank Group related/sponsored events/activities 37% Observer (i.e., follow in media, discuss in informal conversations, etc.) 37% Use World Bank Group reports/data 23% Use World Bank Group website for information, data, research, etc. 19% Percentage of Respondents 8. What’s your gender? (N=310) Female 27.1% Male 72.9% Percentage of Respondents 9. What’s your age? (N=311) 25 and under 1.3% 26-35 10.6% 36-45 21.2% 46-55 32.2% 56 and above 34.7% Percentage of Respondents 10. Which best represents your geographic location? (N=305) Brazzaville 50.5% Pointe Noire 25.9% Dolisie 16.1% Ouesso 7.2% Ngo 0.3% 66 World Bank Group Country Opinion Survey 2018: The Republic of Congo Appendix B: Responses to All Questions by Stakeholder Groups15  Office of President/Prime Minister/Minister N=18 Employee of a Ministry N=73 PMU/Consultant on WBG Project N=18  Local Government N=26 Bilateral/Multilateral Agency N=14 Private Sector/Financial Sector/Private Bank N=46  CSO N=54 Media N=18 Academia N=13  Other N=26 A. General Issues facing the Republic of Congo In general, would you say that the Republic of Congo is headed in ... ?* Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other The right direction 0.0% 38.6% 25.0% 36.4% 58.3% 20.0% 32.7% 25.0% 30.8% 32.0% The wrong direction 60.0% 38.6% 12.5% 45.5% 33.3% 46.7% 24.5% 25.0% 30.8% 32.0% Not sure 40.0% 22.9% 62.5% 18.2% 8.3% 33.3% 42.9% 50.0% 38.5% 36.0% *Significantly different between stakeholder groups 15 Only 306 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 67 World Bank Group Country Opinion Survey 2018: The Republic of Congo A. General Issues facing the Republic of Congo (continued) Listed below are a number of development priorities in the Republic of Congo. Please identify which of the following you consider the most important development priorities in the Republic of Congo. (Choose no more than THREE) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Health 52.9% 53.5% 64.7% 26.9% 16.7% 41.3% 38.5% 52.9% 23.1% 44.0% Financial markets* 0.0% 4.2% 17.6% 0.0% 16.7% 6.5% 0.0% 0.0% 0.0% 8.0% Social protection 5.9% 8.5% 11.8% 19.2% 33.3% 4.3% 15.4% 17.6% 15.4% 0.0% Gender equity* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.9% 0.0% 15.4% 0.0% Private sector development* 11.8% 14.1% 35.3% 7.7% 16.7% 32.6% 17.3% 0.0% 0.0% 4.0% Education* 58.8% 22.5% 35.3% 53.8% 50.0% 45.7% 28.8% 29.4% 61.5% 28.0% Security/stabilization/reconstruction 11.8% 2.8% 0.0% 7.7% 0.0% 6.5% 0.0% 0.0% 0.0% 4.0% Public sector governance/reform 29.4% 46.5% 41.2% 46.2% 50.0% 45.7% 36.5% 52.9% 46.2% 52.0% Global/regional integration* 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% 1.9% 0.0% 0.0% 0.0% Food security/safety 17.6% 23.9% 11.8% 11.5% 0.0% 8.7% 13.5% 35.3% 15.4% 16.0% Urban development 0.0% 7.0% 0.0% 7.7% 0.0% 2.2% 5.8% 0.0% 23.1% 0.0% Energy 17.6% 9.9% 5.9% 3.8% 0.0% 2.2% 1.9% 11.8% 0.0% 0.0% Water and sanitation 0.0% 7.0% 0.0% 0.0% 0.0% 0.0% 1.9% 5.9% 0.0% 0.0% Regional conflict and tensions* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 8.0% Pollution 0.0% 1.4% 0.0% 3.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment* 17.6% 19.7% 0.0% 38.5% 0.0% 2.2% 7.7% 11.8% 30.8% 0.0% Equality of opportunity 0.0% 2.8% 0.0% 0.0% 0.0% 0.0% 1.9% 0.0% 0.0% 4.0% Information and communications technology 0.0% 1.4% 0.0% 11.5% 0.0% 4.3% 0.0% 5.9% 0.0% 0.0% Gender based violence 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 1.9% 0.0% 0.0% 0.0% Transport 0.0% 2.8% 0.0% 0.0% 0.0% 2.2% 1.9% 5.9% 0.0% 12.0% Agriculture and rural development* 5.9% 18.3% 17.6% 19.2% 33.3% 30.4% 42.3% 11.8% 15.4% 24.0% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 3.8% 0.0% 0.0% 0.0% Crime and violence 0.0% 5.6% 11.8% 0.0% 0.0% 0.0% 3.8% 0.0% 0.0% 0.0% Social cohesion* 0.0% 0.0% 0.0% 3.8% 16.7% 2.2% 13.5% 0.0% 7.7% 8.0% Natural resource management 0.0% 9.9% 0.0% 3.8% 0.0% 6.5% 1.9% 0.0% 0.0% 0.0% Climate change* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.7% 0.0% 0.0% 0.0% Poverty reduction* 0.0% 5.6% 11.8% 0.0% 33.3% 0.0% 15.4% 17.6% 0.0% 0.0% Anti corruption* 23.5% 21.1% 0.0% 11.5% 16.7% 32.6% 7.7% 17.6% 15.4% 60.0% Judiciary reform* 29.4% 0.0% 0.0% 7.7% 0.0% 0.0% 0.0% 0.0% 0.0% 16.0% Economic growth* 11.8% 1.4% 5.9% 0.0% 0.0% 4.3% 15.4% 0.0% 30.8% 8.0% Local governance and institutions* 0.0% 7.0% 0.0% 3.8% 0.0% 17.4% 3.8% 0.0% 0.0% 0.0% Disaster risk management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2018: The Republic of Congo A. General Issues facing the Republic of Congo (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in the Republic of Congo? (Choose no more than THREE) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Climate change* 5.9% 0.0% 0.0% 0.0% 0.0% 2.2% 11.1% 11.1% 15.4% 0.0% Transport 17.6% 6.9% 11.1% 8.0% 15.4% 4.3% 18.5% 0.0% 0.0% 15.4% Economic growth 11.8% 13.9% 16.7% 16.0% 23.1% 17.4% 7.4% 16.7% 15.4% 23.1% Disaster risk management 0.0% 0.0% 0.0% 8.0% 0.0% 4.3% 0.0% 0.0% 0.0% 7.7% Equality of opportunity 0.0% 6.9% 5.6% 4.0% 0.0% 8.7% 0.0% 11.1% 15.4% 0.0% Local governance and institutions 0.0% 13.9% 11.1% 12.0% 15.4% 23.9% 13.0% 11.1% 15.4% 19.2% Information and communications technology 11.8% 1.4% 5.6% 0.0% 0.0% 0.0% 1.9% 5.6% 0.0% 0.0% Social protection 11.8% 18.1% 0.0% 16.0% 30.8% 10.9% 14.8% 5.6% 0.0% 3.8% Agriculture and rural development 58.8% 58.3% 55.6% 24.0% 46.2% 50.0% 63.0% 61.1% 30.8% 46.2% Trade and exports 0.0% 4.2% 11.1% 20.0% 15.4% 6.5% 7.4% 11.1% 7.7% 0.0% Crime and violence* 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% 3.7% 0.0% 0.0% 0.0% Social cohesion* 0.0% 0.0% 0.0% 0.0% 15.4% 0.0% 7.4% 0.0% 15.4% 3.8% Energy 11.8% 8.3% 11.1% 0.0% 0.0% 15.2% 3.7% 11.1% 0.0% 0.0% Anti corruption 23.5% 36.1% 22.2% 24.0% 30.8% 32.6% 24.1% 27.8% 46.2% 57.7% Judiciary reform* 5.9% 2.8% 5.6% 16.0% 0.0% 0.0% 0.0% 0.0% 0.0% 11.5% Water and sanitation* 5.9% 2.8% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% 7.7% Global/regional integration 0.0% 0.0% 0.0% 4.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Food security/safety* 0.0% 6.9% 33.3% 0.0% 7.7% 8.7% 9.3% 11.1% 30.8% 11.5% Pollution 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 29.4% 40.3% 16.7% 40.0% 7.7% 19.6% 31.5% 33.3% 15.4% 30.8% Health 23.5% 6.9% 22.2% 8.0% 0.0% 10.9% 5.6% 16.7% 7.7% 7.7% Security/stabilization/reconstruction* 0.0% 0.0% 0.0% 0.0% 15.4% 6.5% 9.3% 0.0% 0.0% 0.0% Financial markets 0.0% 2.8% 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% 0.0% Public sector governance/reform 17.6% 43.1% 16.7% 48.0% 38.5% 21.7% 35.2% 27.8% 30.8% 26.9% Gender equity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Private sector development 23.5% 8.3% 5.6% 4.0% 23.1% 13.0% 16.7% 11.1% 15.4% 7.7% Education* 17.6% 13.9% 11.1% 24.0% 0.0% 26.1% 3.7% 5.6% 15.4% 3.8% Regional conflict and tensions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.4% 5.6% 15.4% 0.0% Natural resource management* 23.5% 2.8% 22.2% 4.0% 0.0% 2.2% 3.7% 0.0% 7.7% 11.5% Gender based violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2018: The Republic of Congo A. General Issues facing the Republic of Congo (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in the Republic of Congo? (Choose no more than TWO) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other More reliable social safety net* 17.6% 13.8% 25.0% 0.0% 46.2% 4.7% 20.0% 20.0% 7.7% 26.1% Greater access to micro-finance for the poor 23.5% 22.4% 18.8% 13.6% 23.1% 16.3% 34.0% 20.0% 15.4% 8.7% Greater voice and participation for citizens to help 0.0% 3.4% 6.3% 13.6% 0.0% 20.9% 0.0% 0.0% 7.7% 17.4% ensure greater accountability* Education and training that better ensure job 41.2% 34.5% 68.8% 40.9% 30.8% 39.5% 34.0% 33.3% 46.2% 34.8% opportunity Better quality public services 5.9% 13.8% 6.3% 13.6% 15.4% 14.0% 8.0% 0.0% 30.8% 4.3% Better employment opportunities for young people* 29.4% 22.4% 6.3% 13.6% 0.0% 2.3% 10.0% 26.7% 30.8% 13.0% Better employment opportunities for women* 0.0% 3.4% 6.3% 0.0% 0.0% 4.7% 18.0% 0.0% 0.0% 0.0% Greater access to health and nutrition for citizens* 5.9% 10.3% 6.3% 9.1% 15.4% 27.9% 26.0% 6.7% 0.0% 8.7% Better entrepreneurial opportunities 17.6% 32.8% 18.8% 50.0% 38.5% 25.6% 16.0% 33.3% 15.4% 30.4% A growing middle class 5.9% 3.4% 0.0% 9.1% 15.4% 2.3% 6.0% 20.0% 0.0% 8.7% Better opportunity for the poor who live in rural areas* 11.8% 1.7% 12.5% 13.6% 0.0% 2.3% 2.0% 0.0% 30.8% 8.7% Better opportunity for the poor who live in urban 0.0% 3.4% 12.5% 9.1% 0.0% 14.0% 0.0% 0.0% 0.0% 0.0% areas* Consistent economic growth 41.2% 25.9% 12.5% 13.6% 15.4% 23.3% 22.0% 33.3% 15.4% 30.4% Other 0.0% 6.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 8.7% *Significantly different between stakeholder groups When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in the Republic of Congo. (Choose no more than TWO) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other None. I do not consider the Republic of Congo a fragile 0.0% 0.0% 20.0% 25.0% 14.3% 5.0% 5.8% 11.1% 15.4% 8.7% state.* Policy inconsistency 37.5% 36.5% 26.7% 37.5% 35.7% 32.5% 21.2% 11.1% 30.8% 30.4% Weak social cohesion 0.0% 7.9% 0.0% 20.8% 14.3% 10.0% 13.5% 0.0% 0.0% 13.0% Weak institutional capacity* 62.5% 11.1% 33.3% 0.0% 21.4% 10.0% 1.9% 0.0% 23.1% 21.7% Food insecurity 0.0% 19.0% 20.0% 16.7% 0.0% 27.5% 19.2% 16.7% 23.1% 8.7% High levels of corruption 87.5% 47.6% 40.0% 45.8% 71.4% 57.5% 55.8% 72.2% 61.5% 65.2% Weak accountability* 0.0% 34.9% 26.7% 20.8% 7.1% 20.0% 19.2% 50.0% 0.0% 13.0% Lack of security 0.0% 6.3% 0.0% 8.3% 0.0% 2.5% 1.9% 0.0% 0.0% 4.3% Political uncertainty 0.0% 7.9% 13.3% 8.3% 0.0% 10.0% 3.8% 22.2% 15.4% 8.7% Lack of access to development finance 12.5% 20.6% 0.0% 8.3% 21.4% 22.5% 36.5% 11.1% 15.4% 26.1% Other 0.0% 6.3% 0.0% 0.0% 0.0% 5.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 70 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the 15 4.20 2.37 61 4.92 3.27 17 7.59 1.77 26 2.88 2.96 14 7.07 2.46 45 4.58 2.87 50 5.92 2.79 18 5.22 3.44 11 5.82 1.08 25 5.12 2.80 World Bank Group in the Republic of Congo?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between stakeholder groups Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in the 11 6.55 2.58 55 4.71 2.94 13 7.46 1.71 14 1.93 1.21 14 6.50 1.87 32 5.22 2.83 46 5.67 2.82 12 6.25 3.39 12 5.33 2.15 20 5.55 3.00 Republic of Congo.* (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help the Republic of Congo solve its most complicated 11 6.64 2.84 46 6.65 2.59 17 7.24 1.35 13 7.46 3.71 12 7.17 2.17 33 7.45 2.67 45 6.82 2.90 10 6.40 3.50 9 7.44 1.74 21 7.19 2.82 development challenges? (1-To no degree at all, 10-To a very significant degree) 71 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in the Republic of Congo, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Congo? (Choose no more than THREE) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Food security/safety* 11.1% 25.0% 5.9% 38.5% 25.0% 28.3% 20.4% 33.3% 53.8% 11.5% Urban development* 0.0% 0.0% 5.9% 15.4% 0.0% 2.2% 13.0% 11.1% 7.7% 0.0% Energy* 27.8% 15.3% 11.8% 0.0% 0.0% 8.7% 0.0% 22.2% 7.7% 11.5% Water and sanitation 5.6% 5.6% 0.0% 11.5% 0.0% 4.3% 1.9% 0.0% 0.0% 7.7% Pollution 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment* 5.6% 27.8% 29.4% 53.8% 16.7% 4.3% 14.8% 22.2% 46.2% 23.1% Health 22.2% 25.0% 17.6% 23.1% 0.0% 8.7% 13.0% 22.2% 15.4% 7.7% Regional conflict and tensions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.8% Financial markets* 0.0% 4.2% 17.6% 3.8% 33.3% 6.5% 3.7% 0.0% 0.0% 0.0% Social protection 5.6% 9.7% 5.9% 23.1% 16.7% 6.5% 9.3% 0.0% 15.4% 3.8% Gender equity* 0.0% 0.0% 0.0% 3.8% 0.0% 0.0% 1.9% 0.0% 15.4% 0.0% Private sector development* 0.0% 19.4% 47.1% 7.7% 33.3% 26.1% 18.5% 11.1% 15.4% 3.8% Education 44.4% 20.8% 41.2% 23.1% 8.3% 26.1% 18.5% 5.6% 30.8% 30.8% Public sector governance/reform* 38.9% 43.1% 17.6% 30.8% 66.7% 28.3% 37.0% 61.1% 0.0% 53.8% Security/stabilization/reconstruction 5.6% 2.8% 0.0% 0.0% 0.0% 6.5% 3.7% 0.0% 0.0% 0.0% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Poverty reduction 11.1% 20.8% 11.8% 15.4% 0.0% 19.6% 14.8% 27.8% 30.8% 7.7% Anti corruption 33.3% 30.6% 5.9% 23.1% 50.0% 34.8% 25.9% 38.9% 15.4% 46.2% Gender based violence 5.6% 0.0% 0.0% 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% 0.0% Judiciary reform* 11.1% 1.4% 0.0% 3.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Economic growth 16.7% 15.3% 0.0% 7.7% 0.0% 4.3% 11.1% 11.1% 0.0% 7.7% Disaster risk management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 4.2% 11.8% 0.0% 0.0% 4.3% 5.6% 0.0% 0.0% 0.0% Local governance and institutions* 11.1% 0.0% 0.0% 0.0% 16.7% 10.9% 1.9% 0.0% 15.4% 23.1% Information and communications technology 0.0% 1.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Transport 11.1% 0.0% 0.0% 7.7% 0.0% 6.5% 1.9% 0.0% 0.0% 11.5% Agriculture and rural development* 33.3% 22.2% 41.2% 7.7% 33.3% 50.0% 51.9% 27.8% 30.8% 26.9% Trade and exports* 0.0% 0.0% 11.8% 0.0% 0.0% 0.0% 3.7% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 5.6% 5.9% 0.0% 0.0% 0.0% 1.9% 0.0% 0.0% 7.7% Social cohesion 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.4% 0.0% 0.0% 3.8% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.7% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 72 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE a nd which activity is of second greatest value in the Republic of Congo? Office of PMU/ Bilateral/ Private Sector/ Greatest Value President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Bringing together different groups of stakeholders* 0.0% 0.0% 14.3% 9.1% 14.3% 0.0% 15.2% 0.0% 18.2% 4.2% Capacity development related to World Bank Group 56.3% 28.1% 14.3% 59.1% 50.0% 26.2% 39.1% 50.0% 36.4% 50.0% supported projects* Technical assistance* 0.0% 6.3% 28.6% 0.0% 14.3% 28.6% 6.5% 11.1% 0.0% 12.5% Policy advice, studies, analyses 12.5% 10.9% 14.3% 9.1% 7.1% 9.5% 8.7% 5.6% 0.0% 12.5% Financial resources 6.3% 12.5% 7.1% 9.1% 0.0% 9.5% 0.0% 0.0% 0.0% 0.0% Data and statistics 0.0% 7.8% 0.0% 0.0% 0.0% 4.8% 4.3% 0.0% 9.1% 0.0% Promoting knowledge sharing 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.5% 5.6% 0.0% 0.0% Implementation support 0.0% 10.9% 0.0% 0.0% 0.0% 14.3% 6.5% 0.0% 18.2% 0.0% Mobilizing third party financial resources* 0.0% 7.8% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% Donor coordination 0.0% 4.7% 7.1% 9.1% 14.3% 0.0% 4.3% 0.0% 0.0% 4.2% Strategy formulation 25.0% 10.9% 14.3% 4.5% 0.0% 7.1% 8.7% 11.1% 18.2% 16.7% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Office of PMU/ Bilateral/ Private Sector/ 2nd Greatest Value President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Bringing together different groups of stakeholders 0.0% 4.4% 0.0% 4.3% 0.0% 2.3% 4.3% 0.0% 0.0% 0.0% Capacity development related to World Bank Group 25.0% 8.8% 71.4% 0.0% 0.0% 7.0% 19.6% 23.5% 9.1% 13.6% supported projects* Technical assistance 18.8% 8.8% 0.0% 13.0% 0.0% 11.6% 6.5% 0.0% 0.0% 0.0% Policy advice, studies, analyses 12.5% 10.3% 7.1% 30.4% 14.3% 9.3% 4.3% 0.0% 0.0% 18.2% Financial resources 0.0% 16.2% 0.0% 0.0% 21.4% 11.6% 15.2% 11.8% 18.2% 18.2% Data and statistics* 0.0% 14.7% 0.0% 8.7% 35.7% 2.3% 8.7% 5.9% 0.0% 4.5% Promoting knowledge sharing 12.5% 10.3% 14.3% 0.0% 7.1% 7.0% 2.2% 5.9% 0.0% 0.0% Implementation support* 12.5% 5.9% 7.1% 13.0% 0.0% 23.3% 2.2% 11.8% 0.0% 22.7% Mobilizing third party financial resources 6.3% 8.8% 0.0% 30.4% 7.1% 18.6% 15.2% 5.9% 0.0% 13.6% Donor coordination* 0.0% 8.8% 0.0% 0.0% 14.3% 2.3% 0.0% 0.0% 18.2% 0.0% Strategy formulation* 12.5% 2.9% 0.0% 0.0% 0.0% 4.7% 21.7% 35.3% 54.5% 9.1% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 73 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in the Republic of Congo? (Choose no more than TWO) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Inadequate World Bank Group’s staffing in the Republic 5.9% 14.5% 23.5% 8.3% 14.3% 2.4% 7.4% 11.1% 15.4% 19.2% of Congo The credibility of its knowledge/data* 0.0% 0.0% 11.8% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% Not focused enough on issues that are unique to post- 0.0% 11.6% 0.0% 8.3% 0.0% 0.0% 9.3% 0.0% 15.4% 3.8% conflict countries Not willing to honestly criticize policies and reform 58.8% 44.9% 0.0% 41.7% 21.4% 11.9% 27.8% 27.8% 7.7% 46.2% efforts in the country* Staff too inaccessible* 0.0% 2.9% 0.0% 0.0% 0.0% 4.8% 13.0% 22.2% 0.0% 0.0% Not collaborating enough with private sector* 17.6% 10.1% 0.0% 8.3% 0.0% 42.9% 1.9% 38.9% 30.8% 0.0% Not adequately collaborating with organizations such as 0.0% 2.9% 0.0% 12.5% 28.6% 4.8% 5.6% 0.0% 7.7% 0.0% bilaterals, multilaterals, trust funds, UN agencies* Not aligned with country priorities* 0.0% 0.0% 17.6% 0.0% 0.0% 0.0% 1.9% 0.0% 0.0% 7.7% Not adequately sensitive to political/social realities in 35.3% 7.2% 0.0% 16.7% 0.0% 16.7% 7.4% 16.7% 15.4% 19.2% the Republic of Congo* Too influenced by developed countries* 11.8% 1.4% 0.0% 8.3% 28.6% 7.1% 14.8% 11.1% 0.0% 7.7% World Bank Group’s processes too slow 17.6% 14.5% 23.5% 12.5% 7.1% 21.4% 9.3% 5.6% 15.4% 19.2% World Bank Group’s processes too complex* 5.9% 7.2% 41.2% 8.3% 28.6% 2.4% 3.7% 0.0% 0.0% 7.7% Not exploring alternative policy options 0.0% 13.0% 5.9% 8.3% 0.0% 11.9% 1.9% 0.0% 0.0% 0.0% Not sufficiently focused on results 17.6% 10.1% 0.0% 0.0% 14.3% 4.8% 1.9% 11.1% 0.0% 7.7% Not in it for the long term* 5.9% 7.2% 23.5% 0.0% 0.0% 0.0% 7.4% 22.2% 0.0% 23.1% Its advice and strategies do not lend themselves to 11.8% 5.8% 11.8% 0.0% 0.0% 2.4% 1.9% 11.1% 15.4% 3.8% practical problem solving Not collaborating enough with civil society 0.0% 18.8% 11.8% 4.2% 14.3% 14.3% 24.1% 0.0% 30.8% 15.4% Not enough public disclosure of its work* 5.9% 10.1% 5.9% 37.5% 0.0% 21.4% 29.6% 11.1% 30.8% 3.8% Arrogant in its approach* 5.9% 1.4% 11.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 2.4% 3.7% 0.0% 0.0% 3.8% Don’t know 0.0% 7.2% 5.9% 12.5% 14.3% 9.5% 11.1% 0.0% 15.4% 3.8% *Significantly different between stakeholder groups 74 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s work and support help the poorest in the Republic of Congo? * (Select only ONE response) Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other To a fully sufficient degree 25.0% 8.3% 0.0% 8.3% 14.3% 2.2% 8.3% 13.3% 0.0% 0.0% To a somewhat sufficient degree 25.0% 13.9% 31.3% 8.3% 50.0% 44.4% 25.0% 33.3% 30.8% 23.1% To a somewhat insufficient degree 25.0% 36.1% 37.5% 12.5% 14.3% 15.6% 37.5% 33.3% 30.8% 19.2% To a very insufficient degree 18.8% 30.6% 18.8% 41.7% 21.4% 22.2% 12.5% 20.0% 0.0% 38.5% Don't know 6.3% 11.1% 12.5% 29.2% 0.0% 15.6% 16.7% 0.0% 38.5% 19.2% *Significantly different between stakeholder groups How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Rep ublic of Congo Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Investment Project Financing (IPF)* 8 7.38 2.72 31 6.61 2.83 10 7.60 2.01 5 4.40 3.51 9 7.00 1.80 25 4.76 2.52 35 6.77 2.03 8 5.50 3.59 7 6.00 1.00 10 5.40 2.80 Development Policy Financing (DPF)* 8 6.38 2.88 34 6.74 2.47 11 8.27 1.74 13 5.08 3.45 11 7.82 1.54 24 6.13 2.21 37 7.30 1.60 11 7.45 2.38 7 6.57 1.27 8 6.50 1.31 Trust funds and grants* 4 5.00 1.83 21 5.67 2.37 8 6.75 2.44 7 3.86 2.19 11 7.18 1.54 19 5.74 2.54 31 7.77 2.03 6 8.00 2.37 5 6.00 1.00 6 6.67 0.82 MIGA Guarantees 4 5.00 3.27 3 5.33 0.58 5 7.40 0.89 4 5.00 4.62 6 7.67 0.52 19 5.84 2.93 25 6.40 2.40 6 5.00 1.67 1 6.00 . 2 5.00 0.00 IFC Investment Services* 5 3.80 1.64 9 4.44 1.74 11 6.73 1.68 4 4.50 4.04 4 7.75 0.50 17 4.47 1.88 20 6.55 1.76 5 6.40 2.19 4 6.00 2.31 2 7.00 1.41 IFC Advisory Services* 4 4.25 2.50 16 6.13 2.85 10 6.70 1.34 2 1.00 0.00 3 7.67 0.58 16 5.06 2.29 23 7.78 1.68 5 6.00 1.23 5 6.80 1.64 2 5.50 0.71 *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Beneficiaries* 5.6% 23.9% 55.6% 54.2% 64.3% 15.2% 33.3% 27.8% 0.0% 23.1% Youth/university groups* 5.6% 12.7% 5.6% 12.5% 0.0% 13.0% 25.9% 5.6% 61.5% 0.0% Private sector* 38.9% 46.5% 38.9% 29.2% 14.3% 73.9% 25.9% 38.9% 0.0% 26.9% Local government* 22.2% 35.2% 0.0% 8.3% 14.3% 8.7% 11.1% 0.0% 15.4% 11.5% Donor community* 0.0% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 5.6% 0.0% 7.7% NGOs/Community Based Organizations/indigenous 22.2% 25.4% 16.7% 12.5% 21.4% 19.6% 48.1% 27.8% 0.0% 50.0% people* Academia/think tanks/research institutes* 44.4% 26.8% 11.1% 0.0% 0.0% 28.3% 9.3% 0.0% 69.2% 26.9% Parliament* 11.1% 0.0% 0.0% 0.0% 0.0% 13.0% 1.9% 0.0% 15.4% 3.8% Foundations 0.0% 5.6% 5.6% 0.0% 0.0% 0.0% 5.6% 5.6% 0.0% 7.7% Media* 11.1% 0.0% 5.6% 25.0% 14.3% 2.2% 3.7% 50.0% 15.4% 0.0% UN and regional peace keeping forces 0.0% 1.4% 0.0% 0.0% 0.0% 0.0% 5.6% 11.1% 0.0% 0.0% Emerging donors 0.0% 1.4% 0.0% 0.0% 0.0% 0.0% 3.7% 5.6% 0.0% 7.7% UN agencies* 5.6% 5.6% 11.1% 4.2% 42.9% 4.3% 9.3% 11.1% 7.7% 7.7% Regional organizations 22.2% 4.2% 0.0% 8.3% 14.3% 10.9% 5.6% 5.6% 15.4% 15.4% Other 0.0% 0.0% 0.0% 4.2% 0.0% 2.2% 7.4% 0.0% 0.0% 3.8% Don’t know* 5.6% 4.2% 11.1% 20.8% 0.0% 4.3% 0.0% 0.0% 0.0% 3.8% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group’s work in the Republic of C ongo? (1-Strongly disagree, 10-Strongly agree) Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in development in the Republic 13 6.31 2.98 55 5.67 3.10 15 7.13 1.30 15 5.67 3.44 14 7.21 2.39 38 6.13 2.55 47 6.77 2.64 14 6.36 3.39 11 8.00 1.73 17 6.88 2.09 of Congo The World Bank Group’s work is aligned with what I consider the development priorities for 11 5.73 3.32 41 5.49 3.23 15 7.40 2.10 14 6.00 3.11 14 7.64 2.13 32 5.28 3.08 43 6.60 2.72 12 7.17 2.52 11 5.91 2.63 15 6.53 2.64 the Republic of Congo 76 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in the Republic of Congo, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs* 5 4.60 2.88 34 6.00 2.43 10 6.70 1.16 7 5.14 3.72 9 7.44 1.88 26 5.77 2.23 39 6.87 2.13 10 4.10 1.91 8 7.25 1.91 10 5.40 1.51 Flexibility (in terms of the institution’s products 5 5.00 2.65 24 4.50 2.21 13 6.38 1.39 5 4.20 3.56 10 5.30 1.70 15 5.40 2.06 27 6.96 1.91 7 5.71 1.60 5 5.60 2.51 12 5.25 1.96 and services)* Flexibility (in terms of changing country 5 6.00 2.35 27 5.19 2.08 13 6.62 1.98 5 4.00 3.00 12 5.83 1.19 16 5.31 1.62 27 6.70 1.49 6 5.33 1.63 7 6.57 0.98 11 5.27 1.74 circumstances)* Being inclusive* 3 4.33 1.16 18 7.33 2.17 10 7.10 1.20 5 8.20 2.05 10 7.70 2.71 18 5.72 2.11 25 7.76 1.72 6 5.50 1.87 7 6.86 1.68 5 3.20 1.10 Openness (sharing data and other 7 6.00 2.38 34 7.94 2.09 11 7.82 1.78 7 8.57 1.40 14 7.07 2.02 26 6.46 2.34 32 7.88 1.52 9 6.44 1.13 6 6.67 2.88 11 5.45 1.64 information)* Collaboration with the Government 15 7.87 2.13 43 8.51 1.88 15 8.27 1.34 10 8.80 1.87 14 7.71 1.77 31 7.26 2.10 38 8.24 1.22 14 7.79 1.76 9 7.56 1.13 16 7.25 2.05 The speed in which it gets things 11 5.82 2.18 35 6.34 2.10 10 6.10 2.23 5 8.40 2.51 11 5.91 1.14 20 5.75 2.17 31 6.97 1.91 12 5.50 2.28 2 5.00 0.00 13 6.00 2.24 accomplished on the ground Helping to bring discipline/effective supervision 11 6.00 2.86 32 7.06 2.40 14 7.43 1.22 11 9.36 0.81 11 6.36 2.42 28 6.43 2.74 31 7.45 2.00 14 5.79 3.17 9 6.89 1.69 11 6.64 1.43 to implementation of investment projects* Collaboration with civil society 8 6.25 2.87 39 5.49 2.96 14 7.14 2.03 5 4.40 4.22 12 6.00 2.30 28 5.04 3.19 41 5.85 2.42 13 4.23 2.39 11 6.00 2.79 11 6.55 2.25 Staff accessibility* 8 7.38 1.60 26 4.77 2.39 12 6.92 2.11 6 3.67 2.73 12 6.25 2.42 25 4.00 2.48 35 5.31 2.19 9 4.78 2.33 6 7.00 0.89 10 5.80 2.15 Collaboration with other donors and 5 6.40 3.58 25 6.80 2.65 10 7.00 1.56 1 4.00 . 12 6.92 2.19 20 5.90 2.85 27 7.22 1.89 5 4.80 1.10 9 7.89 1.83 7 5.43 2.07 development partners Collaboration with the private sector* 6 5.17 3.06 28 4.93 2.23 12 7.83 1.40 5 4.80 4.76 11 6.36 1.43 29 5.52 3.04 35 5.40 2.48 9 3.67 2.12 6 8.00 0.89 9 5.00 1.12 Collaboration with the UN 6 7.67 3.83 26 7.73 2.22 9 8.00 1.00 7 8.00 1.92 9 7.00 2.00 18 6.94 2.16 33 7.12 2.85 8 6.88 1.46 11 8.09 1.81 5 8.80 0.84 Straightforwardness and honesty 6 7.17 3.82 34 7.68 1.89 12 8.75 1.22 5 5.40 4.04 12 7.92 2.28 22 6.64 2.77 30 8.13 1.93 13 6.31 3.12 1 7.00 . 13 7.38 1.61 Treating clients and stakeholders in the 6 6.83 3.43 25 7.36 1.73 11 8.27 0.91 5 8.40 1.67 11 6.91 2.17 23 6.96 2.36 28 7.71 1.46 7 6.14 2.34 7 7.29 2.36 8 6.63 1.06 Republic of Congo with respect Being a long-term partner 8 8.25 3.01 45 8.80 1.44 15 8.00 1.46 5 8.00 2.74 12 7.67 1.72 28 7.96 2.40 32 8.56 1.54 13 8.69 1.44 9 8.00 2.18 10 9.10 0.99 *Significantly different between stakeholder groups To what extent does the World Bank Group partner with the right people to support work on the ground in the Republic of Congo?* (Select only ONE response) Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Nearly never 0.0% 0.0% 0.0% 11.5% 0.0% 4.8% 0.0% 11.8% 0.0% 0.0% Rarely 12.5% 7.2% 11.1% 11.5% 14.3% 9.5% 21.6% 5.9% 23.1% 3.8% Sometimes 50.0% 21.7% 27.8% 11.5% 14.3% 16.7% 17.6% 35.3% 15.4% 34.6% Nearly always 12.5% 20.3% 38.9% 7.7% 50.0% 9.5% 15.7% 17.6% 30.8% 23.1% Don't know 6.3% 29.0% 16.7% 19.2% 14.3% 33.3% 23.5% 17.6% 15.4% 23.1% Prefer not to answer 18.8% 21.7% 5.6% 38.5% 7.1% 26.2% 21.6% 11.8% 15.4% 15.4% *Significantly different between stakeholder groups 77 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) Which TWO organizations do you think it is most valuable for the World Bank Group to collaborate with to tackle fragility in the Republic of Congo? (Select no more than TWO) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other World Food Program (WFP) 16.7% 42.9% 22.2% 23.1% 50.0% 27.3% 26.4% 33.3% 15.4% 34.6% World Health Organization (WHO)* 66.7% 45.7% 38.9% 57.7% 7.1% 34.1% 22.6% 55.6% 15.4% 30.8% United Nations Development Program (UNDP) 61.1% 54.3% 27.8% 57.7% 42.9% 61.4% 50.9% 50.0% 53.8% 42.3% United Nations Peacekeeping 22.2% 11.4% 0.0% 11.5% 0.0% 13.6% 3.8% 16.7% 15.4% 7.7% Save the Children 0.0% 0.0% 0.0% 0.0% 0.0% 2.3% 5.7% 0.0% 0.0% 0.0% The Red Cross 5.6% 1.4% 0.0% 0.0% 0.0% 2.3% 0.0% 0.0% 0.0% 0.0% The United Nations International Children's Emergency 16.7% 18.6% 22.2% 11.5% 21.4% 4.5% 15.1% 16.7% 0.0% 19.2% Fund (UNICEF) The International Committee of the Red Cross (ICRC) 5.6% 0.0% 0.0% 0.0% 0.0% 2.3% 0.0% 0.0% 0.0% 0.0% None. I don’t believe the World Bank Group needs to 0.0% 4.3% 16.7% 3.8% 0.0% 11.4% 7.5% 0.0% 46.2% 30.8% partner with the UN organizations.* Don’t know 0.0% 7.1% 22.2% 15.4% 28.6% 13.6% 24.5% 11.1% 15.4% 7.7% *Significantly different between stakeholder groups When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than THREE) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Poor coordination within the World Bank Group 11.1% 12.7% 0.0% 0.0% 0.0% 10.9% 9.4% 11.1% 0.0% 0.0% Ongoing conflict and instability* 38.9% 29.6% 0.0% 30.8% 7.1% 17.4% 11.3% 5.6% 30.8% 19.2% Inadequate funding 27.8% 29.6% 35.3% 15.4% 42.9% 26.1% 43.4% 16.7% 15.4% 26.9% The World Bank Group does not provide the government with consistent support throughout the 11.1% 14.1% 17.6% 15.4% 14.3% 8.7% 5.7% 16.7% 0.0% 19.2% reform effort Political pressures and obstacles* 38.9% 45.1% 35.3% 65.4% 7.1% 26.1% 37.7% 27.8% 46.2% 42.3% Reforms are not well thought out in light of country 33.3% 22.5% 23.5% 15.4% 35.7% 10.9% 11.3% 61.1% 46.2% 30.8% challenges* Poor coordination within the Government 22.2% 38.0% 41.2% 15.4% 57.1% 23.9% 37.7% 38.9% 15.4% 23.1% There is an inadequate level of private sector 5.6% 21.1% 47.1% 11.5% 14.3% 37.0% 7.5% 16.7% 0.0% 15.4% participation and support* Poor donor coordination* 0.0% 1.4% 11.8% 0.0% 14.3% 2.2% 1.9% 0.0% 7.7% 0.0% The World Bank Group is not sensitive enough to 22.2% 8.5% 5.9% 34.6% 14.3% 17.4% 22.6% 11.1% 30.8% 11.5% political/social realities on the ground Lack of/inadequate levels of capacity in Government 27.8% 23.9% 11.8% 0.0% 21.4% 19.6% 22.6% 11.1% 7.7% 15.4% There is not an adequate level of citizen/civil society 27.8% 11.3% 0.0% 34.6% 28.6% 32.6% 30.2% 22.2% 30.8% 26.9% participation* Corruption* 11.1% 15.5% 0.0% 19.2% 7.1% 32.6% 17.0% 38.9% 30.8% 38.5% Other* 0.0% 0.0% 0.0% 7.7% 0.0% 8.7% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 78 World Bank Group Country Opinion Survey 2018: The Republic of Congo C. World Bank Group’s Effectiveness and Results In the Republic of Congo, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10-To a very significant degree) Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Gender* 12 3.75 2.26 24 6.88 2.53 13 7.38 2.33 5 7.60 2.19 9 6.67 3.04 21 5.95 2.54 30 7.33 1.90 14 5.71 3.29 9 6.11 2.09 9 5.89 2.42 The impact of climate change* 9 5.00 2.92 27 7.07 2.43 10 6.10 3.35 6 7.50 3.51 12 7.83 2.08 19 6.05 2.61 32 7.84 1.69 12 5.75 3.42 5 6.80 1.10 9 6.67 2.18 *Significantly different between stakeholder groups How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in the Republic of Congo? (1-Not effective at all, 10- Very effective) Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Social protection* 8 2.87 2.03 28 4.79 2.35 9 3.78 1.79 6 1.33 0.52 7 6.71 1.89 28 4.43 2.38 37 5.03 2.22 12 2.75 2.38 7 6.14 2.12 9 3.89 2.71 Gender equity* 6 6.67 2.94 26 6.04 3.05 11 7.73 1.95 3 4.33 1.16 6 8.50 0.55 17 5.00 1.97 32 6.50 2.83 15 5.07 3.43 7 6.57 2.23 7 4.43 2.07 Private sector development* 10 5.20 3.12 37 5.32 2.14 11 7.55 1.37 5 3.20 2.59 11 7.09 1.14 31 4.13 2.93 38 5.58 2.45 11 4.00 2.10 6 4.33 2.73 10 4.60 2.32 Education* 11 7.91 2.07 45 6.49 2.48 13 7.92 1.04 2 4.50 2.12 9 6.78 1.48 31 5.10 2.41 42 6.50 2.76 13 4.46 2.93 13 6.62 1.90 14 6.50 2.50 Public sector governance/reform* 14 4.71 2.84 40 4.52 2.48 10 7.20 1.75 3 1.33 0.58 13 7.08 1.98 27 4.63 2.32 38 5.21 2.77 13 4.00 2.89 7 4.86 2.67 13 6.69 2.36 Global/regional integration 7 7.29 1.60 27 6.11 2.86 10 5.00 2.45 3 6.00 0.00 6 5.67 2.25 20 5.10 2.40 31 6.19 2.17 9 3.89 3.18 9 6.89 1.62 6 6.17 2.32 Food security/safety* 4 8.50 2.38 40 5.53 2.44 11 4.91 1.70 5 3.20 2.59 10 5.50 1.78 26 4.38 2.23 34 6.38 2.26 15 3.13 2.56 10 6.00 1.76 13 6.00 2.71 Urban development* 9 7.33 2.12 37 4.95 2.11 12 6.50 1.38 7 3.43 2.15 11 6.64 1.57 23 4.17 2.02 37 6.08 2.83 15 3.27 1.91 9 3.56 2.07 12 5.92 1.78 Energy* 9 5.78 2.68 36 5.19 2.87 9 5.44 1.74 5 2.40 1.52 11 5.82 1.54 27 4.81 1.92 29 6.28 1.98 12 3.25 2.30 5 6.00 3.00 9 6.22 1.48 Water and sanitation* 8 5.38 2.26 37 5.70 2.45 12 7.17 0.94 7 4.00 3.00 12 6.67 2.15 31 5.19 1.92 36 5.81 2.41 13 3.77 2.74 8 4.75 1.91 9 6.11 1.90 Pollution 5 4.40 1.82 24 4.58 2.41 10 6.00 2.98 5 5.40 4.10 9 6.67 2.12 22 4.36 2.15 26 5.50 2.57 11 3.27 3.00 9 4.33 2.40 4 4.00 1.41 Job creation/employment* 10 3.80 2.49 29 4.69 2.11 11 6.27 1.85 5 3.60 3.13 6 5.67 2.34 27 3.81 1.94 32 5.34 2.15 10 2.70 2.00 13 4.31 2.98 8 5.25 1.67 Health 10 6.40 2.84 34 6.41 2.09 13 7.69 1.11 5 4.40 3.51 8 6.63 2.93 28 5.71 2.65 37 6.43 2.64 13 4.23 3.14 11 6.09 3.73 9 6.44 2.13 Financial markets* 7 4.57 1.90 18 4.78 2.76 10 5.00 2.79 5 3.40 2.51 7 5.86 2.12 15 4.27 1.83 24 6.46 1.93 8 2.13 1.55 7 5.00 3.42 6 5.50 1.23 Transport 10 5.40 2.07 29 5.90 2.46 10 5.40 0.97 5 3.20 2.05 10 6.40 1.71 26 4.85 2.22 32 6.03 2.36 13 4.08 2.87 9 5.22 2.73 9 5.44 1.74 Agriculture and rural development* 13 6.38 2.02 39 5.46 2.42 11 6.27 1.79 4 1.50 1.00 9 6.56 1.67 35 5.80 2.00 39 6.08 2.32 16 4.44 2.66 9 6.44 2.60 13 6.46 2.79 Trade and exports* 7 3.57 1.90 16 3.81 2.32 6 3.67 1.51 2 1.00 0.00 6 6.00 1.79 19 4.26 1.97 25 5.08 2.24 11 2.18 1.72 6 5.33 3.62 7 5.71 1.50 Crime and violence* 7 3.57 1.51 17 5.00 2.53 6 5.33 2.58 5 4.20 3.56 7 6.43 2.57 17 4.53 2.48 31 6.03 2.32 13 4.46 3.76 5 8.60 0.89 9 4.00 1.87 Natural resource management 5 3.80 2.68 26 5.77 2.55 11 5.09 2.70 3 6.33 1.16 7 6.00 2.24 18 5.28 1.87 29 6.62 2.29 11 4.82 3.79 7 4.43 4.04 10 5.40 2.76 Climate change* 6 5.00 2.68 28 6.29 2.34 7 5.43 3.36 5 5.00 4.00 9 7.11 2.57 14 5.50 2.62 30 7.83 1.42 10 3.70 3.20 6 3.00 3.10 8 4.75 3.20 Poverty reduction* 12 5.75 3.25 44 5.64 2.09 15 7.33 1.76 6 4.00 3.23 12 6.42 1.88 36 5.44 2.43 38 6.45 2.55 15 3.80 2.76 9 6.44 2.13 13 5.38 2.36 Anti corruption* 13 4.31 3.23 30 3.67 1.83 8 7.38 1.60 8 6.50 4.31 11 5.64 2.20 32 4.56 2.70 34 5.62 3.00 14 3.29 3.05 7 4.43 2.94 13 4.69 2.29 Judiciary reform* 6 5.00 3.23 27 4.04 2.77 10 6.90 2.08 5 3.20 2.59 7 6.00 2.77 26 4.23 2.16 29 6.00 2.36 10 2.20 1.62 3 2.00 1.73 11 4.00 2.05 Economic growth* 15 4.80 2.88 30 5.80 2.68 10 7.00 1.49 5 4.20 3.56 13 6.46 1.98 22 5.32 2.61 33 6.45 2.02 12 3.50 2.68 7 5.14 3.13 12 5.08 2.58 Disaster risk management* 6 5.33 1.37 20 4.95 2.21 5 6.20 2.68 3 3.33 1.16 5 6.00 2.74 15 4.67 2.16 32 5.81 2.16 9 2.33 1.73 1 4.00 . 8 5.13 1.96 Equality of opportunity* 7 5.00 1.53 16 4.63 2.63 12 6.25 2.09 5 3.20 2.59 9 6.89 1.69 16 4.81 2.69 31 6.58 2.11 8 2.88 3.00 5 4.20 2.95 9 4.67 1.94 Information and communications technology* 10 5.70 2.26 31 6.26 2.08 9 8.33 1.50 4 5.50 3.00 7 7.14 2.19 27 5.85 2.16 30 7.37 1.92 9 5.89 3.18 7 5.71 3.25 11 4.91 1.38 Gender based violence 4 3.50 3.11 17 4.76 2.28 9 5.44 2.13 5 4.20 3.03 8 6.63 2.77 13 5.15 2.76 33 6.03 2.17 8 4.88 3.94 3 8.00 1.73 7 5.14 1.86 Security/stabilization/reconstruction 6 5.33 2.50 21 5.95 2.71 8 5.75 1.67 4 4.50 1.73 11 5.91 2.51 27 3.96 1.99 34 5.59 2.57 12 4.17 3.10 5 5.00 3.00 8 4.75 1.58 Regional conflict and tensions 5 5.20 3.11 22 5.14 2.95 6 4.00 1.90 3 2.33 0.58 6 6.17 2.71 17 4.12 2.23 25 5.84 2.19 9 3.89 3.86 5 4.20 2.95 7 4.57 2.23 Local governance and institutions* 12 3.33 2.43 36 4.50 2.40 7 5.57 0.54 5 3.60 3.13 11 5.82 2.18 29 5.03 2.82 34 6.18 1.90 12 3.25 2.14 7 4.86 2.85 9 4.33 2.40 Social cohesion* 7 3.57 2.57 26 3.58 2.04 9 5.78 1.30 5 4.00 3.67 11 6.36 2.01 23 4.39 1.56 33 6.09 2.42 10 5.50 3.54 7 5.00 3.06 7 4.43 2.70 *Significantly different between stakeholder groups 79 World Bank Group Country Opinion Survey 2018: The Republic of Congo C. World Bank Group’s Effectiveness and Results (continued) To what extent does the World Bank Group’s work help to achieve development results in the Republic of Congo? Office of Private Sector/ President/Prime Employee of a PMU/Consultant Local Bilateral/ Financial Sector/ Minister/Minister Ministry on WBG Project Govt. Multilateral Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development 10 4.60 2.50 43 5.42 2.41 17 5.88 2.06 6 5.00 2.76 14 6.57 2.03 31 5.97 2.82 41 7.39 1.70 14 5.50 1.91 9 8.00 1.32 16 6.31 3.07 results in the Republic of Congo?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in the Republic of Congo? Office of Private Sector/ President/Prime Employee of a PMU/Consultant Local Bilateral/ Financial Sector/ Minister/Minister Ministry on WBG Project Govt. Multilateral Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group help to build/strengthen existing country 10 6.90 1.85 44 5.39 2.62 13 7.46 1.20 4 3.25 0.96 13 6.54 2.03 18 6.67 2.14 38 7.50 1.96 14 5.64 2.10 7 6.43 1.90 19 5.63 3.48 systems in the Republic of Congo?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group in the Republic of Congo? (1- Strongly disagree, 10- Strongly agree) Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments 13 4.00 2.08 51 5.49 2.77 11 6.36 1.36 12 3.17 1.90 13 7.08 1.89 31 5.45 2.16 40 6.35 2.61 13 4.46 2.67 11 7.09 2.77 19 4.05 2.59 meet the needs of the Republic of Congo* The World Bank Group meets the Republic of 11 4.27 2.24 42 5.98 3.24 12 7.42 2.11 11 2.64 2.25 8 7.13 2.64 33 6.67 2.59 41 7.73 2.36 12 4.25 2.45 9 5.89 1.27 19 6.42 3.06 Congo’s needs for knowledge services* *Significantly different between stakeholder groups How effectively does the World Bank Group help the Republic of Congo to mobilize finance for development from private sector sources? Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How effectively does the World Bank Group help the Republic of Congo to mobilize finance 11 4.64 2.66 42 5.07 3.00 12 6.92 1.73 10 2.40 2.50 3 3.67 1.16 33 5.09 2.94 29 5.66 2.27 13 5.15 2.73 6 5.67 2.88 21 4.10 3.02 for development from private sector sources?* (1- Not effectively at all, 10- Very effectively) *Significantly different between stakeholder groups 80 World Bank Group Country Opinion Survey 2018: The Republic of Congo C. World Bank Group’s Effectiveness and Results (continued) To what extent do you believe that the Republic of Congo received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the Republic of Congo received value for money 11 2.64 1.80 35 4.37 2.26 14 5.36 2.24 8 2.88 2.75 8 6.5 2.33 20 5.9 2.81 33 6.33 2.33 10 5.30 3.20 6 7.67 2.07 12 4.83 3.33 from the World Bank Group’s Reimbursable Advisory Services (RAS)?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT-DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in the Republic of Congo? (Select only ONE response) Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Very familiar 0.0% 7.8% 5.6% 7.7% 0.0% 2.2% 1.9% 0.0% 0.0% 0.0% Somewhat familiar 5.6% 14.1% 16.7% 15.4% 50.0% 2.2% 24.5% 16.7% 15.4% 16.0% Somewhat unfamiliar 27.8% 14.1% 22.2% 7.7% 14.3% 20.0% 20.8% 22.2% 23.1% 12.0% Very unfamiliar 38.9% 28.1% 33.3% 26.9% 28.6% 24.4% 22.6% 38.9% 46.2% 24.0% Don't know 27.8% 35.9% 22.2% 42.3% 7.1% 51.1% 30.2% 22.2% 15.4% 48.0% How effectively does the World Bank Group support the Republic of Congo’s efforts … ? (1- Not effectively at all, 10- Very effectively) Office of Private Sector/ President/Prime Employee of a PMU/Consultant Local Bilateral/ Financial Sector/ Minister/Minister Ministry on WBG Project Govt. Multilateral Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To build stronger domestic resource 11 3.00 2.76 33 4.73 2.96 9 5.67 2.12 7 4.86 3.34 11 6.00 2.49 25 5.44 1.98 28 5.71 2.28 11 5.36 2.94 13 4.69 1.70 14 4.29 2.79 mobilization systems in the Government To develop better and stronger data collection/analytics systems within the 8 6.88 2.03 45 7.31 2.11 9 5.89 1.90 5 4.40 3.51 10 5.80 2.53 24 6.92 2.36 35 7.17 2.20 12 6.00 2.86 11 5.09 2.02 15 5.67 3.48 Government* To strengthen the country ’s crisis 6 5.00 3.10 39 5.77 2.90 11 5.45 2.62 10 6 4.16 13 6.31 2.10 23 5.35 1.67 40 5.13 2.32 12 4.33 3.09 9 6.78 1.20 11 4.64 3.47 preparedness *Significantly different between stakeholder groups How effectively does the World Bank Group’s SCD and CPF activities support the Republic of Congo’s efforts to manage crisis related risks? Office of Private Sector/ President/Prime Employee of a PMU/Consultant Local Bilateral/ Financial Sector/ Minister/Minister Ministry on WBG Project Govt. Multilateral Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How effectively does the World Bank Group’s SCD and CPF activities support the 2 8.50 2.12 15 5.27 2.99 8 5.75 0.71 5 4.00 3.00 8 6.50 2.20 10 6.90 1.73 27 5.00 3.06 6 8.33 1.86 3 8.33 0.58 2 1.00 0.00 Republic of Congo’s efforts to manage crisis related risks?* (1- Not effectively at all, 10- Very effectively) *Significantly different between stakeholder groups 81 World Bank Group Country Opinion Survey 2018: The Republic of Congo D. The World Bank Group’s Knowledge Work and Activities When considering the World Bank Group’s emphasis on risk preparedness and prevention, which of the following statements best describes recent WBG’s activities?* (Select only one response) Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other The World Bank Group is providing less valuable 27.8% 28.4% 0.0% 22.7% 28.6% 15.2% 7.8% 16.7% 15.4% 0.0% support than in the past The World Bank Group is providing more valuable 16.7% 25.4% 61.1% 13.6% 35.7% 19.6% 45.1% 27.8% 15.4% 24.0% support than in the past The World Bank Group’s approach and work has 11.1% 16.4% 5.6% 9.1% 0.0% 13.0% 23.5% 33.3% 0.0% 12.0% remained constant Don't know 44.4% 29.9% 33.3% 54.5% 35.7% 52.2% 23.5% 22.2% 69.2% 64.0% *Significantly different between stakeholder groups How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? * Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Weekly 16.7% 10.9% 0.0% 0.0% 21.4% 2.2% 3.9% 0.0% 0.0% 7.7% Monthly 5.6% 12.5% 27.8% 12.5% 35.7% 17.4% 13.7% 5.9% 15.4% 7.7% A few times a year 44.4% 26.6% 61.1% 0.0% 21.4% 30.4% 31.4% 0.0% 69.2% 34.6% Rarely 33.3% 29.7% 5.6% 29.2% 14.3% 17.4% 31.4% 70.6% 15.4% 38.5% Never 0.0% 20.3% 5.6% 58.3% 7.1% 32.6% 19.6% 23.5% 0.0% 11.5% *Significantly different between stakeholder groups In the Republic of Congo, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Office of Private Sector/ President/Prime Employee of a PMU/Consultant Local Bilateral/ Financial Sector/ Minister/Minister Ministry on WBG Project Govt. Multilateral Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 11 6.73 2.10 43 8.02 1.83 15 7.93 1.16 14 8.07 2.20 14 7.50 1.51 23 7.22 2.00 35 7.97 1.64 12 6.75 2.26 7 6.57 2.88 11 7.00 3.13 Include appropriate level of stakeholder 11 6.55 2.34 43 6.93 2.17 7 5.86 1.68 14 6.93 3.32 11 6.82 1.99 20 5.90 2.59 34 7.32 2.11 11 6.18 2.68 7 6.57 2.07 13 6.00 2.80 involvement during preparation* Lead to practical solutions 8 5.63 1.77 38 6.84 1.98 10 6.10 1.45 15 6.87 3.31 13 6.85 1.68 21 5.52 1.78 29 7.48 1.79 12 6.00 2.86 6 6.00 0.00 14 5.43 2.59 Are accessible (well written and easy to 10 7.50 0.97 47 7.15 1.93 13 7.23 1.48 12 7.00 3.19 9 7.89 2.32 26 6.31 2.19 34 7.82 1.77 12 7.75 2.22 9 5.67 2.74 17 6.18 2.70 understand) Are source of relevant information on global 13 7.38 1.98 46 7.85 1.89 8 7.88 1.36 12 7.08 3.42 11 7.36 2.42 31 7.61 2.09 32 7.75 1.92 12 6.67 2.81 7 6.29 1.25 14 6.86 2.80 good practices* Are adequately disseminated 8 7.00 2.00 41 6.10 2.41 11 7.91 2.21 11 5.73 3.32 14 7.21 3.09 26 6.15 2.77 30 7.40 2.24 13 5.69 2.75 6 6.00 1.55 17 5.53 2.27 Are translated enough into local language 7 3.14 1.77 40 4.75 3.18 7 4.29 2.98 11 4.00 4.03 10 5.30 3.47 25 3.16 2.67 24 4.79 2.72 12 4.08 3.00 9 4.89 2.57 11 3.36 2.20 Are adaptable to the Republic of Congo’s specific development challenges and 12 6.83 1.34 42 7.29 2.13 15 7.33 1.50 12 6.83 3.16 13 7.46 1.20 27 6.85 2.27 35 6.89 2.18 13 6.85 1.82 9 8.00 0.71 16 6.81 2.51 country circumstances* *Significantly different between stakeholder groups 82 World Bank Group Country Opinion Survey 2018: The Republic of Congo D. The World Bank Group’s Knowledge Work and Activities (continued) Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge 13 7.38 2.18 55 7.93 2.26 14 7.50 1.51 11 7.91 2.59 13 8.31 1.80 26 7.85 2.38 39 7.49 2.08 13 7.62 2.66 9 7.56 1.88 20 7.55 2.82 work and activities make to development results in your country?* (1- Not significant at all, 10- Very significant) *Significantly different between stakeholder groups Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how would you rate the technical quality of the World Bank Group's knowledge 13 7.38 2.10 58 6.41 2.80 17 7.82 1.02 14 4.36 3.08 14 7.64 1.60 29 7.72 2.20 44 6.14 2.83 15 6.67 2.50 11 7.64 1.12 16 7.50 2.16 work and activities?* (1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups E. Working with the World Bank Group When working with the World Bank Group on programs, projects and other activities, do you believe that the team … ?* (Select only ONE response) Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Almost never has the right skills mix to tackle the 0.0% 4.7% 0.0% 11.5% 0.0% 7.3% 4.2% 0.0% 0.0% 0.0% challenges of fragility Rarely has the right skills mix to tackle the challenges of 0.0% 9.4% 0.0% 0.0% 0.0% 0.0% 14.6% 0.0% 7.7% 4.8% fragility Sometimes has the right skills mix to tackle the 50.0% 25.0% 44.4% 11.5% 14.3% 14.6% 33.3% 33.3% 61.5% 38.1% challenges of fragility Almost always has the right skills mix to tackle the 11.1% 18.8% 27.8% 3.8% 57.1% 22.0% 16.7% 22.2% 0.0% 9.5% challenges of fragility Don't know 33.3% 21.9% 22.2% 53.8% 28.6% 36.6% 16.7% 5.6% 15.4% 9.5% Prefer not to answer 5.6% 20.3% 5.6% 19.2% 0.0% 19.5% 14.6% 38.9% 15.4% 38.1% *Significantly different between stakeholder groups 83 World Bank Group Country Opinion Survey 2018: The Republic of Congo E. Working with the World Bank Group (continued) To what extent do you agree/disagree with the following statements? (1- Strongly disagree, 10- Strongly agree) Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds 13 4.38 2.29 37 2.51 1.63 14 6.29 1.82 16 3.44 2.68 14 4.14 1.35 24 3.71 2.87 29 5.45 2.59 13 4.69 3.07 9 5.78 3.31 13 5.31 2.96 promptly* The World Bank Group effectively monitors and evaluates the projects and programs it 13 6.54 2.67 47 7.91 2.31 18 7.22 1.52 18 8.83 1.20 14 6.93 1.21 29 7.79 2.65 38 7.11 2.17 14 7.21 3.09 13 7.85 2.34 17 7.47 2.96 supports The World Bank Group’s approvals and 9 6.89 1.90 30 5.07 2.84 13 7.15 0.80 13 6.38 3.23 13 5.62 1.39 21 5.95 2.31 32 6.88 2.62 12 6.42 1.44 5 5.40 1.52 11 6.91 2.26 reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy” 8 5.63 2.20 24 6.96 1.90 7 6.71 1.38 12 6.83 2.92 6 5.17 1.47 14 6.36 2.65 26 7.58 2.25 8 7.88 2.10 6 7.33 2.25 10 7.10 2.13 requirements are reasonable The World Bank Group’s conditions on its 10 6.80 1.62 28 5.79 2.38 12 7.00 1.54 9 6.56 3.71 9 7.78 1.56 23 5.26 2.28 32 7.75 2.38 8 5.88 3.56 7 6.00 2.16 12 3.83 2.41 lending are reasonable* The World Bank Group takes decisions quickly 11 4.82 1.33 33 3.70 2.23 12 6.58 1.38 9 5.22 3.87 9 5.78 1.39 26 4.38 2.67 34 6.26 2.04 6 4.50 2.95 11 5.73 2.05 11 4.18 2.52 in the Republic of Congo* Working with the World Bank Group increases 13 6.62 2.33 41 7.61 2.04 12 8.50 1.38 15 6.53 3.04 12 6.58 1.68 29 6.14 2.99 38 7.92 1.98 13 6.23 1.79 11 6.55 3.17 17 6.59 3.04 the Republic of Congo’s institutional capacity* Where country systems are adequate, the World Bank Group makes appropriate use of 11 6.18 2.40 25 8.12 2.13 12 6.17 2.41 14 8.71 1.07 11 8.27 1.42 16 6.00 2.22 32 7.56 2.20 7 6.86 2.27 6 5.00 3.23 11 8.27 1.56 them* *Significantly different between stakeholder groups Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group is adequately staffed in the Republic of 7 5.00 2.00 28 5.04 3.24 10 5.90 1.97 5 3.20 3.90 7 7.43 1.62 21 6.33 2.52 29 5.24 2.47 8 5.88 2.80 7 7.14 0.90 5 6.20 2.78 Congo? (1-To no degree at all, 10-To a very significant degree) Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the donor community is doing enough to support the 7 5.57 2.37 44 5.61 2.97 8 5.63 1.06 7 9.14 1.46 9 6.11 2.57 21 5.90 2.57 35 6.74 2.57 12 6.33 2.81 6 5.33 2.07 18 6.94 3.19 government’s efforts related to refugees in the Republic of Congo? (1-To no degree at all, 10-To a very significant degree) 84 World Bank Group Country Opinion Survey 2018: The Republic of Congo E. Working with the World Bank Group (continued) In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to the refugee crisis in the Republic of Congo? (Choose no more than TWO) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Education 56.3% 44.1% 47.1% 44.0% 57.1% 47.6% 49.0% 55.6% 61.5% 52.0% Health 43.8% 54.4% 58.8% 76.0% 64.3% 50.0% 49.0% 61.1% 46.2% 36.0% Supporting poor and marginalized local communities 37.5% 38.2% 11.8% 24.0% 14.3% 26.2% 17.6% 44.4% 15.4% 36.0% Jobs 0.0% 16.2% 23.5% 8.0% 0.0% 2.4% 11.8% 11.1% 15.4% 8.0% Business development* 6.3% 29.4% 0.0% 4.0% 0.0% 23.8% 9.8% 5.6% 0.0% 8.0% Infrastructure 12.5% 2.9% 0.0% 0.0% 14.3% 11.9% 5.9% 0.0% 0.0% 0.0% Social cohesion 18.8% 8.8% 0.0% 16.0% 7.1% 7.1% 15.7% 11.1% 15.4% 12.0% Public services 0.0% 5.9% 0.0% 8.0% 14.3% 2.4% 13.7% 0.0% 0.0% 12.0% Macro issues 0.0% 0.0% 0.0% 12.0% 14.3% 4.8% 5.9% 0.0% 15.4% 4.0% Don’t know* 12.5% 0.0% 23.5% 4.0% 0.0% 9.5% 2.0% 5.6% 7.7% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.9% 0.0% 0.0% 8.0% *Significantly different between stakeholder groups Please rate how you feel when you think about the impact of the refugees in regards to…. Office of PMU/ Bilateral/ Private Sector/ The Republic of Congo’s economy* President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other A very negative impact 12.5% 23.2% 11.1% 29.2% 0.0% 16.7% 20.5% 22.2% 46.2% 9.1% A somewhat negative impact 25.0% 30.4% 55.6% 12.5% 42.9% 9.5% 29.5% 16.7% 23.1% 31.8% A somewhat positive impact 25.0% 24.6% 16.7% 25.0% 35.7% 28.6% 36.4% 55.6% 0.0% 13.6% A very positive impact 0.0% 2.9% 5.6% 12.5% 7.1% 11.9% 9.1% 0.0% 0.0% 0.0% No impact at all 37.5% 18.8% 11.1% 20.8% 14.3% 33.3% 4.5% 5.6% 30.8% 45.5% *Significantly different between stakeholder groups Office of PMU/ Bilateral/ Private Sector/ Social cohesion* President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other A very negative impact 13.3% 24.6% 11.1% 10.0% 7.1% 2.4% 24.4% 22.2% 0.0% 0.0% A somewhat negative impact 40.0% 33.8% 22.2% 45.0% 42.9% 31.0% 24.4% 5.6% 30.8% 22.7% A somewhat positive impact 26.7% 12.3% 22.2% 20.0% 28.6% 23.8% 28.9% 61.1% 15.4% 27.3% A very positive impact 0.0% 4.6% 0.0% 0.0% 0.0% 2.4% 8.9% 0.0% 15.4% 0.0% No impact at all 20.0% 24.6% 44.4% 25.0% 21.4% 40.5% 13.3% 11.1% 38.5% 50.0% *Significantly different between stakeholder groups 85 World Bank Group Country Opinion Survey 2018: The Republic of Congo E. Working with the World Bank Group (continued) Office of PMU/ Bilateral/ Private Sector/ National security* President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other A very negative impact 28.6% 31.3% 25.0% 16.7% 0.0% 12.2% 40.0% 33.3% 15.4% 13.6% A somewhat negative impact 28.6% 23.9% 25.0% 61.1% 64.3% 26.8% 42.5% 27.8% 53.8% 4.5% A somewhat positive impact 0.0% 19.4% 18.8% 0.0% 28.6% 14.6% 5.0% 16.7% 0.0% 22.7% A very positive impact 0.0% 3.0% 0.0% 5.6% 0.0% 4.9% 5.0% 0.0% 0.0% 0.0% No impact at all 42.9% 22.4% 31.3% 16.7% 7.1% 41.5% 7.5% 22.2% 30.8% 59.1% *Significantly different between stakeholder groups Office of PMU/ Bilateral/ Private Sector/ Public service delivery* President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ CSO Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank Media Academia Other A very negative impact 13.3% 7.2% 16.7% 10.0% 7.1% 2.6% 24.4% 22.2% 15.4% 4.5% A somewhat negative impact 33.3% 30.4% 27.8% 45.0% 71.4% 25.6% 29.3% 16.7% 15.4% 13.6% A somewhat positive impact 26.7% 29.0% 27.8% 20.0% 0.0% 15.4% 17.1% 44.4% 30.8% 27.3% A very positive impact 0.0% 4.3% 0.0% 0.0% 14.3% 2.6% 7.3% 0.0% 0.0% 9.1% No impact at all 26.7% 29.0% 27.8% 25.0% 7.1% 53.8% 22.0% 16.7% 38.5% 45.5% *Significantly different between stakeholder groups Office of PMU/ Bilateral/ Private Sector/ The Republic of Congo’s poor and marginalized* President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other A very negative impact 23.5% 27.9% 16.7% 9.5% 7.1% 14.3% 23.8% 23.5% 15.4% 13.6% A somewhat negative impact 29.4% 29.4% 27.8% 23.8% 57.1% 23.8% 35.7% 23.5% 30.8% 36.4% A somewhat positive impact 0.0% 13.2% 27.8% 0.0% 14.3% 9.5% 23.8% 41.2% 23.1% 18.2% A very positive impact 11.8% 4.4% 0.0% 19.0% 7.1% 0.0% 0.0% 0.0% 0.0% 0.0% No impact at all 35.3% 25.0% 27.8% 47.6% 14.3% 52.4% 16.7% 11.8% 30.8% 31.8% *Significantly different between stakeholder groups 86 World Bank Group Country Opinion Survey 2018: The Republic of Congo F. The Future Role of the World Bank Group in The Republic of Congo Which of the following SHOULD the World Bank Group do to make itself of greater value in the Republic of Congo? (Choose no more than TWO) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Work more with civil society and beneficiary 27.8% 45.7% 44.4% 57.7% 35.7% 71.1% 62.7% 44.4% 30.8% 57.7% representatives* Increase the level of capacity development in the 44.4% 31.4% 27.8% 30.8% 28.6% 24.4% 13.7% 33.3% 30.8% 26.9% country Leverage the private sector more* 33.3% 35.7% 38.9% 23.1% 14.3% 51.1% 9.8% 44.4% 15.4% 11.5% Improve the quality of its experts as related to the 0.0% 8.6% 0.0% 0.0% 7.1% 2.2% 15.7% 5.6% 7.7% 19.2% Republic of Congo’s specific challenges Increase the level of World Bank Group staffing in the 0.0% 8.6% 5.6% 0.0% 14.3% 0.0% 2.0% 0.0% 0.0% 0.0% Republic of Congo’s office Offer more innovative knowledge services* 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 30.8% 0.0% Collaborate more effectively with Government clients* 11.1% 4.3% 0.0% 15.4% 0.0% 0.0% 11.8% 0.0% 0.0% 3.8% Work faster 5.6% 4.3% 0.0% 0.0% 0.0% 6.7% 5.9% 0.0% 0.0% 3.8% Reduce the complexity of obtaining World Bank Group 50.0% 15.7% 16.7% 7.7% 21.4% 8.9% 19.6% 11.1% 15.4% 11.5% financing* Increase availability of Reimbursable Advisory Services 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% 5.6% 0.0% 7.7% (RAS) Help to bring discipline/effective supervision to 5.6% 5.7% 16.7% 19.2% 0.0% 2.2% 11.8% 0.0% 7.7% 3.8% implementation of World Bank Group projects Collaborate more effectively with organizations such as 0.0% 0.0% 5.6% 0.0% 50.0% 4.4% 0.0% 5.6% 0.0% 0.0% bilaterals, multilaterals, trust funds, UN agencies* Offer more innovative financial products 5.6% 2.9% 0.0% 3.8% 0.0% 8.9% 5.9% 0.0% 15.4% 11.5% Ensure greater selectivity in its work 0.0% 5.7% 5.6% 11.5% 0.0% 6.7% 9.8% 16.7% 15.4% 11.5% Provide more adequate data/knowledge/statistics/figures on the Republic of 16.7% 25.7% 0.0% 23.1% 14.3% 2.2% 15.7% 0.0% 15.4% 11.5% Congo’s economy* Improve the competitiveness of its financing compared 0.0% 1.4% 22.2% 7.7% 0.0% 2.2% 0.0% 27.8% 15.4% 3.8% to markets* Other* 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 2.0% 0.0% 0.0% 11.5% *Significantly different between stakeholder groups When considering the combination of services that the World Bank Group offers in the Republic of Congo, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Congo?* (Select only ONE response) Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Financial services 56.3% 38.2% 44.4% 19.2% 25.0% 22.0% 38.6% 38.9% 30.8% 28.0% Knowledge products 31.3% 38.2% 27.8% 57.7% 8.3% 36.6% 22.7% 44.4% 30.8% 24.0% Convening services 0.0% 8.8% 22.2% 19.2% 33.3% 14.6% 25.0% 5.6% 0.0% 8.0% None of the above 0.0% 0.0% 0.0% 3.8% 0.0% 7.3% 0.0% 0.0% 15.4% 0.0% The combination is appropriate for the Republic of 6.3% 14.7% 0.0% 0.0% 33.3% 12.2% 9.1% 0.0% 0.0% 28.0% Congo Don’t know 6.3% 0.0% 5.6% 0.0% 0.0% 7.3% 4.5% 11.1% 23.1% 12.0% *Significantly different between stakeholder groups 87 World Bank Group Country Opinion Survey 2018: The Republic of Congo F. The Future Role of the World Bank Group in The Republic of Congo (continued) What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Organize more joint meetings and missions with the UN 58.8% 64.1% 35.3% 65.4% 78.6% 51.2% 46.0% 77.8% 54.5% 48.0% Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and 58.8% 40.6% 41.2% 42.3% 57.1% 36.6% 56.0% 38.9% 54.5% 48.0% changing circumstances when both institutions are engaged Develop joint or complementary projects with the UN, 76.5% 46.9% 52.9% 50.0% 64.3% 48.8% 52.0% 38.9% 45.5% 52.0% leveraging each organization’s comparative advantages Develop guidelines, framework and tools to facilitate 29.4% 28.1% 35.3% 38.5% 57.1% 41.5% 30.0% 38.9% 45.5% 36.0% operational cooperation and cross-financing Share more information about the World Bank Group’s 29.4% 42.2% 29.4% 46.2% 14.3% 39.0% 44.0% 22.2% 45.5% 28.0% activities, products, and knowledge Involve UN experts to a greater degree in World Bank 47.1% 40.6% 41.2% 23.1% 21.4% 41.5% 36.0% 50.0% 36.4% 28.0% Group activities Other 0.0% 0.0% 0.0% 0.0% 0.0% 2.4% 4.0% 11.1% 0.0% 8.0% Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in the Republic of Congo? (Choose no more than THREE) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Social cohesion* 35.3% 20.3% 25.0% 47.8% 0.0% 11.9% 30.6% 31.3% 0.0% 13.6% Public financial management* 52.9% 53.1% 56.3% 60.9% 100.0% 47.6% 28.6% 62.5% 36.4% 54.5% Reducing gender based violence 5.9% 3.1% 6.3% 0.0% 0.0% 2.4% 10.2% 0.0% 18.2% 13.6% Crisis preparedness 0.0% 6.3% 12.5% 13.0% 16.7% 16.7% 14.3% 18.8% 9.1% 13.6% Crisis response 17.6% 10.9% 18.8% 0.0% 25.0% 14.3% 12.2% 6.3% 9.1% 18.2% Access to justice systems* 0.0% 6.3% 0.0% 4.3% 0.0% 4.8% 2.0% 18.8% 36.4% 27.3% Security mechanisms 0.0% 4.7% 12.5% 0.0% 0.0% 7.1% 10.2% 6.3% 0.0% 0.0% Conflict resolution mechanisms 5.9% 3.1% 0.0% 8.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Support domestic resource mobilization 17.6% 17.2% 31.3% 21.7% 41.7% 21.4% 26.5% 6.3% 18.2% 31.8% Access to basic services 35.3% 35.9% 31.3% 34.8% 16.7% 31.0% 36.7% 25.0% 18.2% 22.7% Capacity of state institutions 23.5% 9.4% 12.5% 13.0% 16.7% 11.9% 16.3% 6.3% 18.2% 36.4% Jobs* 11.8% 32.8% 18.8% 39.1% 8.3% 31.0% 18.4% 50.0% 45.5% 13.6% Improving livelihoods 0.0% 4.7% 12.5% 8.7% 0.0% 4.8% 12.2% 25.0% 0.0% 4.5% Food security 29.4% 26.6% 25.0% 26.1% 16.7% 35.7% 38.8% 18.8% 36.4% 13.6% Social safety nets* 11.8% 18.8% 18.8% 8.7% 58.3% 28.6% 14.3% 18.8% 0.0% 22.7% Stimulating dialogue to promote peace and stability* 17.6% 37.5% 6.3% 13.0% 0.0% 14.3% 12.2% 6.3% 18.2% 13.6% *Significantly different between stakeholder groups 88 World Bank Group Country Opinion Survey 2018: The Republic of Congo F. The Future Role of the World Bank Group in The Republic of Congo (continued) Which THREE areas below would benefit most from other donors in the Republic of Congo? (Choose no more than THREE) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Social cohesion 17.6% 19.7% 12.5% 27.3% 36.4% 2.4% 10.6% 14.3% 23.1% 22.7% Public financial management 23.5% 29.5% 37.5% 36.4% 18.2% 23.8% 29.8% 21.4% 23.1% 45.5% Reducing gender based violence* 11.8% 13.1% 0.0% 0.0% 0.0% 0.0% 8.5% 0.0% 30.8% 31.8% Crisis preparedness 5.9% 19.7% 6.3% 22.7% 27.3% 14.3% 14.9% 7.1% 15.4% 4.5% Crisis response 23.5% 8.2% 12.5% 13.6% 27.3% 9.5% 19.1% 14.3% 46.2% 9.1% Access to justice systems 35.3% 13.1% 31.3% 4.5% 9.1% 19.0% 14.9% 14.3% 0.0% 27.3% Security mechanisms 5.9% 4.9% 12.5% 0.0% 0.0% 9.5% 4.3% 21.4% 0.0% 0.0% Conflict resolution mechanisms 17.6% 11.5% 6.3% 18.2% 0.0% 16.7% 10.6% 7.1% 0.0% 22.7% Support domestic resource mobilization 5.9% 23.0% 25.0% 31.8% 18.2% 23.8% 23.4% 0.0% 15.4% 4.5% Access to basic services 41.2% 24.6% 31.3% 13.6% 18.2% 14.3% 29.8% 35.7% 30.8% 40.9% Capacity of state institutions* 0.0% 11.5% 0.0% 13.6% 72.7% 14.3% 23.4% 7.1% 30.8% 4.5% Jobs 35.3% 26.2% 18.8% 22.7% 0.0% 28.6% 21.3% 42.9% 15.4% 4.5% Improving livelihoods 0.0% 18.0% 12.5% 22.7% 36.4% 26.2% 10.6% 28.6% 7.7% 4.5% Food security* 29.4% 31.1% 43.8% 9.1% 9.1% 26.2% 23.4% 64.3% 30.8% 40.9% Social safety nets 17.6% 18.0% 25.0% 0.0% 18.2% 19.0% 17.0% 0.0% 15.4% 13.6% Stimulating dialogue to promote peace and stability 29.4% 21.3% 12.5% 45.5% 9.1% 31.0% 23.4% 21.4% 0.0% 18.2% *Significantly different between stakeholder groups To what degree does the World Bank Group support with its resources (financial, technical, knowledge and convening power)? (1-To no degree at all, 10-To a very significant degree) Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Social cohesion 2 6.00 0.00 20 6.10 2.40 4 5.25 0.96 5 4.60 3.51 4 5.50 5.20 22 5.55 1.97 31 6.84 2.49 8 6.25 2.77 7 6.43 2.07 8 6.00 2.51 Public financial management 7 7.00 1.29 34 6.94 2.47 4 8.00 1.16 7 5.43 3.21 7 6.86 2.67 25 7.64 2.27 25 7.60 1.96 9 7.89 2.52 8 8.00 1.69 18 7.67 2.30 Reducing gender based violence 3 6.33 2.08 15 6.40 3.02 8 6.50 1.20 5 4.40 3.21 0 0.00 0.00 14 5.43 2.50 27 6.19 2.08 6 6.00 3.46 7 4.86 3.34 7 5.00 2.24 Crisis preparedness* 5 6.00 2.24 29 5.72 2.30 2 4.00 2.83 5 4.60 3.51 6 5.67 1.03 24 6.63 2.83 29 8.07 1.81 7 6.14 2.91 5 8.60 0.55 13 6.92 2.06 Crisis response 7 7.00 2.24 24 5.71 2.14 7 7.29 3.30 5 3.80 1.64 8 5.75 0.89 19 6.68 2.63 31 6.26 2.49 8 6.00 2.73 7 6.86 2.48 9 7.22 1.99 Access to justice systems 6 7.67 1.86 14 5.57 2.17 9 6.00 2.83 6 4.67 3.83 4 5.50 1.73 21 6.90 2.57 29 5.76 2.70 8 7.25 3.15 4 7.50 2.89 11 6.00 2.45 Security mechanisms* 6 7.50 2.17 18 6.44 2.04 5 6.40 1.67 5 4.00 2.74 2 4.00 0.00 19 5.32 2.45 24 6.67 1.88 9 6.78 3.27 5 4.00 2.24 7 5.29 2.63 Conflict resolution mechanisms 4 5.75 3.40 22 6.77 2.41 1 1.00 . 6 5.50 3.08 8 4.00 1.31 23 6.09 3.07 31 6.23 2.46 11 6.45 2.95 7 7.29 1.98 10 6.20 3.23 Support domestic resource mobilization* 7 6.43 2.88 26 6.92 2.13 7 8.86 0.38 7 5.29 3.68 6 8.00 1.79 24 7.67 2.04 30 8.00 1.72 12 6.75 3.11 8 6.00 2.39 9 6.44 2.19 Access to basic services 5 6.40 3.29 34 7.44 1.89 11 7.91 1.51 5 5.20 3.56 7 7.14 0.90 20 7.30 1.92 34 8.06 2.20 12 6.17 3.10 5 8.00 1.00 13 7.54 2.30 Capacity of state institutions* 11 4.64 2.91 25 6.88 2.37 8 7.25 1.49 7 4.86 3.89 6 7.33 1.86 22 6.82 2.09 27 7.30 1.86 10 7.50 2.55 7 6.14 2.55 11 6.91 2.17 Jobs 7 5.43 3.36 36 6.08 2.29 9 6.11 1.36 5 4.20 3.56 7 5.43 1.99 22 6.68 2.61 33 5.48 2.43 11 5.82 3.60 9 7.89 2.47 13 6.38 2.29 Improving livelihoods 4 5.00 2.16 37 6.84 1.83 8 7.25 1.04 6 5.33 3.88 8 5.75 0.89 18 6.83 2.20 29 6.66 2.74 11 6.09 3.42 7 5.00 1.92 9 5.67 2.12 Food security 10 7.50 1.84 36 6.00 2.40 5 8.00 1.23 7 5.29 3.04 6 6.00 0.89 22 6.50 2.79 32 6.09 3.01 11 6.64 3.33 7 6.86 2.91 12 7.25 2.01 Social safety nets* 4 5.50 2.08 33 6.82 1.88 8 7.88 0.84 7 5.57 3.74 5 7.40 1.34 21 7.90 2.05 33 6.82 2.54 10 8.60 1.65 7 8.57 1.90 12 6.83 2.69 Stimulating dialogue to promote peace and 5 8.40 2.19 29 7.00 2.71 3 8.67 0.58 5 2.20 1.10 4 4.50 1.73 21 6.71 2.17 32 6.81 2.51 12 6.25 3.31 2 10.00 0.00 11 7.18 2.32 stability* *Significantly different between stakeholder groups 89 World Bank Group Country Opinion Survey 2018: The Republic of Congo G. Communication and Information Sharing How frequently do you interact with the World Bank Group now in the Republic of Congo?* Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Never 11.8% 32.3% 5.6% 44.0% 14.3% 36.4% 34.7% 27.8% 7.7% 23.1% Less than once a year 0.0% 15.4% 11.1% 16.0% 14.3% 4.5% 10.2% 44.4% 15.4% 26.9% Once a year to a few times a year 76.5% 29.2% 55.6% 28.0% 35.7% 29.5% 30.6% 22.2% 61.5% 38.5% Less than once a month 0.0% 7.7% 0.0% 0.0% 0.0% 6.8% 14.3% 0.0% 0.0% 3.8% At least once a month 11.8% 12.3% 16.7% 12.0% 14.3% 22.7% 10.2% 5.6% 15.4% 7.7% At least once a week 0.0% 3.1% 11.1% 0.0% 21.4% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups How much face-to-face access would you like to have with the World Bank Group in The Republic of Congo (i.e., discussions, meetings, conferences, workshops, training, etc.)?* (Select only ONE response) Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other I prefer more frequent interactions with the WBG 83.3% 66.7% 55.6% 81.8% 71.4% 52.3% 66.7% 72.2% 46.2% 30.8% I prefer the frequency of my interactions with the WBG 5.6% 15.9% 38.9% 9.1% 0.0% 27.3% 15.7% 11.1% 0.0% 30.8% to be just about the same as they are currently I prefer less frequent interactions with the WBG 5.6% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 23.1% 3.8% I prefer to have no face to face interactions with the 0.0% 1.4% 0.0% 9.1% 28.6% 4.5% 7.8% 0.0% 0.0% 3.8% WBG Prefer not to answer 5.6% 13.0% 5.6% 0.0% 0.0% 15.9% 9.8% 16.7% 30.8% 30.8% *Significantly different between stakeholder groups How do you get most of your information about economic and social development issues in the Republic of Congo? (Choose no more than TWO) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Local radio 5.6% 13.0% 5.9% 14.3% 0.0% 4.8% 11.8% 33.3% 0.0% 15.4% International radio* 33.3% 42.0% 23.5% 14.3% 0.0% 31.0% 39.2% 5.6% 15.4% 23.1% Social media 5.6% 24.6% 0.0% 28.6% 21.4% 14.3% 11.8% 5.6% 15.4% 15.4% International newspapers* 33.3% 7.2% 0.0% 19.0% 35.7% 14.3% 11.8% 5.6% 0.0% 15.4% Local television 16.7% 10.1% 17.6% 19.0% 21.4% 16.7% 23.5% 33.3% 46.2% 19.2% Internet* 50.0% 49.3% 100.0% 33.3% 78.6% 61.9% 52.9% 33.3% 76.9% 53.8% Periodicals* 0.0% 10.1% 5.9% 0.0% 14.3% 11.9% 0.0% 0.0% 23.1% 7.7% International television* 38.9% 24.6% 5.9% 42.9% 21.4% 19.0% 19.6% 44.4% 0.0% 15.4% Local newspapers 16.7% 7.2% 5.9% 9.5% 7.1% 9.5% 21.6% 27.8% 15.4% 19.2% Other 0.0% 1.4% 0.0% 0.0% 0.0% 4.8% 3.9% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 90 World Bank Group Country Opinion Survey 2018: The Republic of Congo G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other World Bank Group’s publications and other written 55.6% 55.7% 23.5% 17.4% 35.7% 34.1% 37.3% 50.0% 38.5% 64.0% materials* e-Newsletters 27.8% 27.1% 23.5% 17.4% 28.6% 22.7% 31.4% 16.7% 15.4% 28.0% World Bank Group’s seminars/workshops/conferences* 44.4% 58.6% 29.4% 87.0% 28.6% 70.5% 29.4% 55.6% 46.2% 36.0% Mobile phones* 16.7% 2.9% 29.4% 8.7% 14.3% 2.3% 11.8% 11.1% 46.2% 12.0% Direct contact with World Bank Group 22.2% 27.1% 29.4% 34.8% 7.1% 34.1% 21.6% 16.7% 15.4% 4.0% World Bank Group’s website* 22.2% 7.1% 47.1% 17.4% 71.4% 18.2% 33.3% 11.1% 15.4% 40.0% Social media 11.1% 18.6% 5.9% 17.4% 14.3% 13.6% 11.8% 27.8% 15.4% 16.0% Other* 0.0% 0.0% 11.8% 0.0% 0.0% 0.0% 7.8% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Yes 27.8% 15.9% 5.6% 19.2% 23.1% 14.3% 32.7% 11.1% 15.4% 8.0% No 72.2% 84.1% 94.4% 80.8% 76.9% 85.7% 67.3% 88.9% 84.6% 92.0% Do you have reliable access to the Internet? Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Yes 88.2% 90.3% 100.0% 91.7% 100.0% 92.5% 74.5% 77.8% 84.6% 92.3% No 11.8% 9.7% 0.0% 8.3% 0.0% 7.5% 25.5% 22.2% 15.4% 7.7% Do you use/have you used the World Bank Group website?* Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Yes 52.9% 35.2% 72.2% 25.0% 61.5% 52.6% 37.3% 27.8% 30.8% 30.8% No 47.1% 64.8% 27.8% 75.0% 38.5% 47.4% 62.7% 72.2% 69.2% 69.2% *Significantly different between stakeholder groups Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, and Flickr)? Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Yes 5.9% 21.7% 16.7% 20.8% 53.8% 23.7% 20.8% 22.2% 23.1% 19.2% No 94.1% 78.3% 83.3% 79.2% 46.2% 76.3% 79.2% 77.8% 76.9% 80.8% 91 World Bank Group Country Opinion Survey 2018: The Republic of Congo G. Communication and Information Sharing (continued) Which Internet connection do you use primarily when visiting a World Bank Group website? Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other High speed/WiFi 87.5% 67.7% 66.7% 58.8% 78.6% 80.6% 71.4% 50.0% 71.4% 88.2% Dial-up 12.5% 32.3% 33.3% 41.2% 21.4% 19.4% 28.6% 50.0% 28.6% 11.8% How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for information/knowledge that you can use in your work?* Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Weekly 25.0% 18.8% 6.3% 4.0% 28.6% 20.9% 18.9% 16.7% 0.0% 16.0% Monthly 6.3% 18.8% 25.0% 16.0% 14.3% 18.6% 17.0% 5.6% 36.4% 0.0% A few times a year 37.5% 20.3% 31.3% 24.0% 21.4% 11.6% 11.3% 0.0% 9.1% 20.0% Rarely 31.3% 21.7% 18.8% 28.0% 28.6% 7.0% 18.9% 33.3% 18.2% 44.0% Never 0.0% 20.3% 18.8% 28.0% 7.1% 41.9% 34.0% 44.4% 36.4% 20.0% *Significantly different between stakeholder groups Please rate how much you agree with the following statements. (1- Strongly disagree, 10- Strongly agree) Office of Private Sector/ President/Prime Employee of a PMU/Consultant on Local Bilateral/ Multilateral Financial Sector/ Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the World Bank Group’s websites easy to 9 7.33 1.87 20 7.50 2.50 11 7.64 1.36 3 4.33 2.89 8 7.12 1.81 17 7.47 1.66 18 8.94 1.06 5 8.00 2.45 4 7.75 2.63 7 6.14 2.48 navigate* I find the information on the World Bank 9 8.33 1.12 22 8.59 1.26 11 8.27 1.19 5 7.00 3.67 8 8.63 1.19 19 8.58 1.12 18 8.89 0.96 5 8.40 1.67 4 9.00 1.16 8 7.63 1.60 Group’s websites useful The World Bank Group’s social media channels are valuable sources of information 8 6.50 3.34 36 8.22 1.78 10 5.60 1.58 10 7.80 2.53 12 8.17 1.03 19 7.63 1.89 22 7.32 2.48 7 7.14 2.91 8 8.75 1.17 7 7.14 1.07 about the institution* *Significantly different between stakeholder groups H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country?* Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Yes 50.0% 24.3% 83.3% 16.0% 92.9% 48.8% 35.8% 25.0% 53.8% 46.2% No 50.0% 75.7% 16.7% 84.0% 7.1% 51.2% 64.2% 75.0% 46.2% 53.8% *Significantly different between stakeholder groups 92 World Bank Group Country Opinion Survey 2018: The Republic of Congo H. Background Information (continued) Which of the following agencies of the World Bank Group do you primarily engage with in the Republic of Congo?* (Select only ONE response) Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other The World Bank (IDA) 92.9% 74.5% 81.3% 21.4% 100.0% 65.7% 78.8% 53.8% 54.5% 71.4% The International Finance Corporation (IFC) 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 3.0% 0.0% 45.5% 0.0% The Multilateral Investment Guarantee Agency (MIGA) 0.0% 0.0% 18.8% 14.3% 0.0% 8.6% 3.0% 0.0% 0.0% 0.0% Other 7.1% 16.4% 0.0% 64.3% 0.0% 25.7% 15.2% 46.2% 0.0% 28.6% *Significantly different between stakeholder groups Do your projects involve both the World Bank and the IFC? Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Yes 40.0% 23.0% 56.3% 25.0% 35.7% 23.3% 17.8% 30.8% 46.2% 26.9% No 60.0% 77.0% 43.8% 75.0% 64.3% 76.7% 82.2% 69.2% 53.8% 73.1% If yes, what was your view of how the two institutions work together in the Republic of Congo?* (Select only ONE response) Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other The two institutions work well together 33.3% 7.1% 100.0% 50.0% 60.0% 10.0% 25.0% 75.0% 0.0% 0.0% The way the two institutions work together needs 33.3% 71.4% 0.0% 0.0% 0.0% 60.0% 37.5% 0.0% 66.7% 100.0% improvement The two institutions do not work well together 0.0% 0.0% 0.0% 0.0% 40.0% 0.0% 25.0% 0.0% 0.0% 0.0% Don't know 33.3% 21.4% 0.0% 50.0% 0.0% 30.0% 12.5% 25.0% 33.3% 0.0% *Significantly different between stakeholder groups Which of the following describes most of your exposure to the World Bank Group in the Republic of Congo? (Choose no more than TWO) Office of PMU/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ (Responses combined) Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Observer* 21.4% 25.4% 12.5% 90.5% 16.7% 28.9% 28.6% 77.8% 66.7% 43.5% Use World Bank Group reports/data 42.9% 28.8% 12.5% 14.3% 50.0% 26.3% 16.7% 22.2% 0.0% 21.7% Engage in World Bank Group related/sponsored 35.7% 37.3% 37.5% 23.8% 25.0% 39.5% 54.8% 27.8% 33.3% 26.1% events/activities Collaborate as part of my professional duties 64.3% 35.6% 56.3% 33.3% 58.3% 31.6% 38.1% 16.7% 33.3% 47.8% Use World Bank Group website for information, data, 21.4% 11.9% 25.0% 0.0% 33.3% 21.1% 26.2% 22.2% 33.3% 21.7% research, etc. *Significantly different between stakeholder groups 93 World Bank Group Country Opinion Survey 2018: The Republic of Congo H. Background Information (continued) What’s your gender?* Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Female 16.7% 26.8% 38.9% 3.8% 38.5% 26.2% 31.4% 38.9% 38.5% 19.2% Male 83.3% 73.2% 61.1% 96.2% 61.5% 73.8% 68.6% 61.1% 61.5% 80.8% *Significantly different between stakeholder groups What’s your age?* Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other 25 and under 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.8% 0.0% 0.0% 0.0% 26-35 0.0% 5.8% 22.2% 0.0% 0.0% 6.7% 19.6% 22.2% 30.8% 7.7% 36-45 0.0% 27.5% 11.1% 19.2% 50.0% 33.3% 11.8% 11.1% 15.4% 23.1% 46-55 29.4% 26.1% 50.0% 50.0% 7.1% 35.6% 43.1% 11.1% 23.1% 15.4% 56 and above 70.6% 40.6% 16.7% 30.8% 42.9% 24.4% 17.6% 55.6% 30.8% 53.8% *Significantly different between stakeholder groups Which best represents your geographic location?* Office of PMU/ Bilateral/ Private Sector/ President/Prime Employee of a Consultant on Local Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Ministry WBG Project Govt. Agency Private Bank CSO Media Academia Other Brazzaville 88.2% 36.6% 75.0% 7.7% 69.2% 58.1% 43.1% 62.5% 61.5% 73.1% Pointe Noire 5.9% 45.1% 6.3% 38.5% 0.0% 27.9% 15.7% 12.5% 30.8% 7.7% Dolisie 0.0% 7.0% 18.8% 30.8% 30.8% 14.0% 35.3% 12.5% 7.7% 7.7% Ngo 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Ouesso 0.0% 11.3% 0.0% 23.1% 0.0% 0.0% 5.9% 12.5% 0.0% 11.5% *Significantly different between stakeholder groups 94 World Bank Group Country Opinion Survey 2018: The Republic of Congo Appendix C: Responses to Indicator Questions by Geographic Location16  Brazzaville (Capital City) N=154  Pointe Noire N=79  Dolisie N=49  Ouesso and Ngo N=23 B. Overall Attitudes toward the World Bank Group Brazzaville Pointe Noire Dolisie Ouesso and Ngo N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in the Republic of 122 5.93 2.55 56 3.93 2.76 30 6.3 2.35 15 4.13 3.74 Congo.* (1-Not effective at all, 10-Very effective) *Significantly different between geographic locations To what extent do you agree with the following statements about the World Bank Group’s work in the Republic of Congo? (1-Strongly disagree, 10-Strongly agree) Brazzaville Pointe Noire Dolisie Ouesso and Ngo N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in development in the Republic of 126 7.01 2.54 52 4.98 2.79 42 6.57 2.50 13 7.85 2.48 Congo* The World Bank Group’s work is aligned with what I consider the development priorities for the Republic 106 6.64 2.68 41 4.22 3.28 36 6.61 2.26 17 7.76 2.77 of Congo* *Significantly different between geographic locations To what extent is the World Bank Group an effective development partner in the Republic of Congo, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Brazzaville Pointe Noire Dolisie Ouesso and Ngo N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs 78 6.13 2.18 29 5.59 2.51 36 6.22 2.33 11 7.18 2.23 Flexibility (in terms of the institution’s products and 65 5.72 1.78 22 3.59 1.76 26 6.69 2.00 6 7.17 1.72 services)* Flexibility (in terms of changing country 71 6.04 1.69 21 5.33 2.31 28 5.36 1.83 4 6.50 0.58 circumstances) Being inclusive* 56 6.14 2.28 15 6.20 1.82 32 8.00 1.76 2 8.50 2.12 Openness (sharing data and other information) 79 6.92 2.02 30 7.00 2.53 36 7.81 1.41 7 8.00 1.53 Collaboration with the Government 112 8.08 1.73 38 7.97 2.28 37 7.65 1.18 12 9.00 1.04 The speed in which it gets things accomplished on 87 6.25 1.98 27 5.96 2.28 27 6.85 1.98 7 8.14 1.68 the ground* Helping to bring discipline/effective supervision to 96 7.01 1.90 34 6.44 3.16 27 7.44 1.99 10 9.00 1.05 implementation of investment projects* Collaboration with civil society* 100 6.13 2.48 37 3.70 2.61 33 6.18 2.37 7 8.29 2.36 Staff accessibility* 82 5.78 2.12 25 3.68 2.55 30 5.67 2.66 7 4.57 1.51 Collaboration with other donors and development 66 6.80 2.16 27 5.96 3.02 22 7.18 1.47 5 8.60 1.67 partners Collaboration with the private sector* 81 5.95 2.44 31 3.87 2.50 28 5.68 2.20 4 7.50 2.08 Collaboration with the UN* 69 7.71 1.97 27 6.85 2.93 22 6.86 1.94 12 9.42 0.79 Straightforwardness and honesty* 82 7.62 2.05 22 6.41 2.58 28 8.07 2.46 11 8.55 1.29 Treating clients and stakeholders in the Republic of 73 7.18 1.93 16 6.75 2.08 30 7.87 1.59 8 8.63 1.77 Congo with respect* Being a long-term partner 98 8.47 1.74 35 8.46 1.90 31 8.35 1.68 8 9.00 1.20 *Significantly different between geographic locations 16 305 respondents provided information about their geographic location (question H10 in the questionnaire). 95 World Bank Group Country Opinion Survey 2018: The Republic of Congo C. World Bank Group’s Effectiveness and Results Brazzaville Pointe Noire Dolisie Ouesso and Ngo N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in the Republic of 112 6.11 2.39 42 5.76 2.99 32 6.84 1.14 14 7.36 2.82 Congo? (1-To no degree at all, 10-To a very significant degree) Brazzaville Pointe Noire Dolisie Ouesso and Ngo N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group help to build/strengthen existing country systems in the 110 6.61 2.51 34 5.65 2.66 26 5.85 1.46 15 6.27 3.31 Republic of Congo? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in the Republic of Congo? (1-Strongly disagree, 10-Strongly agree) Brazzaville Pointe Noire Dolisie Ouesso and Ngo N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 108 5.40 2.40 53 5.02 3.03 35 6.63 2.14 15 6.13 3.36 needs of the Republic of Congo* The World Bank Group meets the Republic of Congo’s 110 6.06 2.71 45 5.64 3.25 24 7.96 2.12 14 7.71 2.40 needs for knowledge services* *Significantly different between geographic locations D. The World Bank Group’s Knowledge Work and Activities In the Republic of Congo, to what extent do you believe that the World Bank Group’s k nowledge work and activities: Brazzaville Pointe Noire Dolisie Ouesso and Ngo N Mean SD N Mean SD N Mean SD N Mean SD Are adaptable to the Republic of Congo’s specific 111 7.20 1.90 40 6.78 2.47 24 6.08 2.02 13 8.46 1.13 development challenges and country circumstances* (1-To no degree at all, 10-To a very significant degree) *Significantly different between geographic locations Brazzaville Pointe Noire Dolisie Ouesso and Ngo N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities 117 7.57 2.16 47 7.26 2.79 30 7.90 1.95 17 9.35 1.00 make to development results in your country?* Overall, how would you rate the technical quality of the 124 7.14 2.19 57 5.68 3.35 33 7.15 1.91 15 6.73 3.41 World Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between geographic locations E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Brazzaville Pointe Noire Dolisie Ouesso and Ngo N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group takes decisions quickly in the 86 4.87 2.40 36 4.25 2.80 31 5.61 1.87 7 5.57 3.65 Republic of Congo Where country systems are adequate, the World Bank 73 7.21 2.15 38 7.63 2.74 22 7.32 1.76 7 8.57 1.40 Group makes appropriate use of them 96 World Bank Group Country Opinion Survey 2018: The Republic of Congo Appendix D: Responses to Selected Questions by Level of Collaboration with the World Bank Group17 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY18 The Republic of Congo COS questionnaire: All 10-point scale questions and question B4 “When thinking about how the World Bank Group can have the most impact on development results in the Republic of Congo, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Congo? ” Collaborating with the WBG N=125 Not collaborating with the WBG N=179 B. Overall Attitudes toward the World Bank Group Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in the Republic of Congo?* 123 6.37 2.62 156 4.54 3.09 (1-Not familiar at all, 10-Extremely familiar) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in the Republic of Congo.* 110 6.22 2.67 117 4.62 2.76 (1-Not effective at all, 10-Very effective) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help the Republic of Congo solve its most complicated 102 7.61 2.39 113 6.59 2.74 development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 17Only 304 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 97 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in the Republic of Congo, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Congo? (Choose no more than THREE) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Food security/safety 19.7% 27.0% Urban development 5.7% 3.9% Energy 9.0% 10.1% Water and sanitation 4.9% 3.9% Pollution 0.0% 0.0% Job creation/employment 19.7% 25.3% Health 13.9% 17.4% Regional conflict and tensions 0.8% 0.0% Financial markets* 10.7% 2.2% Social protection* 4.1% 12.4% Gender equity 1.6% 1.1% Private sector development* 31.1% 11.8% Education 25.4% 20.2% Public sector governance/reform 42.6% 37.6% Security/stabilization/reconstruction 1.6% 3.4% Global/regional integration 0.0% 0.0% Poverty reduction* 9.8% 23.0% Anti corruption 30.3% 29.8% Gender based violence 0.0% 1.7% Judiciary reform 0.8% 0.6% Economic growth 7.4% 11.8% Disaster risk management 0.0% 0.0% Equality of opportunity 4.1% 2.8% Local governance and institutions* 8.2% 2.8% Information and communications technology 0.0% 0.6% Transport 5.7% 2.2% Agriculture and rural development 32.8% 34.8% Trade and exports 2.5% 1.7% Crime and violence 0.0% 0.0% Natural resource management 1.6% 3.4% Social cohesion 0.0% 2.8% Climate change 1.6% 0.0% *Significantly different between collaborators and non-collaborators How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Republ ic of Congo Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Investment Project Financing (IPF) 73 6.52 2.21 74 6.12 2.83 Development Policy Financing (DPF) 81 7.14 1.86 87 6.61 2.53 Trust funds and grants 65 6.72 2.24 54 6.35 2.43 MIGA Guarantees* 41 6.76 2.22 36 5.44 2.61 IFC Investment Services* 48 6.54 2.01 35 4.77 2.20 IFC Advisory Services* 43 6.98 2.12 45 5.87 2.59 *Significantly different between collaborators and non-collaborators 98 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in the Republic of Congo? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in development in the Republic of Congo* 102 7.07 2.45 133 6.09 2.81 The World Bank Group’s work is aligned with what I consider the development priorities for the Republic of Congo* 96 7.05 2.37 109 5.54 3.10 *Significantly different between collaborators and non-collaborators To what extent is the World Bank Group an effective development partner in the Republic of Congo, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs* 76 6.61 1.94 82 5.85 2.53 Flexibility (in terms of the institution’s products and services) 64 6.03 2.00 59 5.37 2.36 Flexibility (in terms of changing country circumstances) 73 5.95 1.58 56 5.61 2.11 Being inclusive 59 6.78 2.14 49 6.86 2.33 Openness (sharing data and other information) 77 7.32 1.82 77 7.10 2.35 Collaboration with the Government 99 7.87 1.63 103 8.14 1.92 The speed in which it gets things accomplished on the ground 72 6.42 1.77 80 6.15 2.26 Helping to bring discipline/effective supervision to implementation of investment projects 84 7.26 1.84 85 6.74 2.60 Collaboration with civil society* 93 6.42 2.49 88 5.05 2.82 Staff accessibility* 83 6.04 2.08 64 4.70 2.43 Collaboration with other donors and development partners 64 7.03 2.11 58 6.36 2.55 Collaboration with the private sector* 77 6.56 2.24 72 4.69 2.54 Collaboration with the UN 68 7.57 2.04 63 7.38 2.53 Straightforwardness and honesty 76 7.72 2.06 69 7.43 2.37 Treating clients and stakeholders in the Republic of Congo with respect 76 7.51 1.76 55 7.02 2.15 Being a long-term partner 85 8.27 1.80 90 8.46 1.83 *Significantly different between collaborators and non-collaborators C. World Bank Group’s Effectiveness and Results In the Republic of Congo, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Gender 76 6.20 2.53 70 6.53 2.56 The impact of climate change 79 6.76 2.58 64 6.83 2.48 99 World Bank Group Country Opinion Survey 2018: The Republic of Congo C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in the Republic of Congo? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social protection 59 4.64 2.32 86 4.47 2.51 Gender equity 61 6.51 2.55 66 5.77 2.90 Private sector development* 79 5.92 2.22 89 4.55 2.71 Education 84 6.60 2.35 104 6.18 2.53 Public sector governance/reform* 85 5.93 2.51 91 4.53 2.61 Global/regional integration 69 5.81 2.27 58 5.95 2.68 Food security/safety 79 5.61 2.39 87 5.31 2.57 Urban development* 80 6.18 2.10 90 4.57 2.45 Energy 76 5.45 1.94 74 5.22 2.67 Water and sanitation* 74 6.08 1.98 96 5.29 2.45 Pollution 62 5.13 2.42 59 4.80 2.73 Job creation/employment 69 5.07 2.25 77 4.38 2.29 Health 69 6.33 2.47 94 6.19 2.70 Financial markets 59 5.08 2.37 47 5.11 2.53 Transport 72 5.63 1.99 75 5.39 2.56 Agriculture and rural development* 84 6.39 1.91 99 5.28 2.50 Trade and exports 54 4.74 2.13 48 4.10 2.43 Crime and violence 61 5.36 2.43 52 5.15 2.98 Natural resource management 68 5.99 2.62 60 5.13 2.55 Climate change 61 6.46 2.80 60 5.70 2.70 Poverty reduction* 93 6.37 2.27 104 5.35 2.58 Anti corruption* 80 5.58 2.61 87 4.30 2.96 Judiciary reform 60 5.20 2.17 69 4.45 2.94 Economic growth 84 5.89 2.42 72 5.46 2.68 Disaster risk management 52 5.21 2.35 50 5.24 2.17 Equality of opportunity 66 5.85 2.48 51 5.25 2.68 Information and communications technology 69 6.65 1.98 72 6.13 2.47 Gender based violence 60 5.35 2.46 44 5.39 2.55 Security/stabilization/reconstruction 68 5.53 2.08 64 4.98 2.78 Regional conflict and tensions 54 4.87 2.20 49 5.29 3.11 Local governance and institutions* 78 5.59 2.24 79 4.43 2.51 Social cohesion* 64 5.69 2.23 71 4.15 2.35 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in the Republic of Congo? 100 6.54 2.20 104 5.97 2.49 (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group help to build/strengthen existing country systems in the Republic of Congo?* 87 6.90 2.16 95 6.07 2.58 (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 100 World Bank Group Country Opinion Survey 2018: The Republic of Congo C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in the Republic of Congo? (1- Strongly disagree, 10- Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of the Republic of Congo* 96 5.94 2.41 116 5.10 2.68 The World Bank Group meets the Republic of Congo’s needs for knowledge services* 90 7.32 2.41 107 5.63 2.94 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How effectively does the World Bank Group help the Republic of Congo to mobilize finance for development from private sector 72 5.65 2.23 107 4.78 3.06 sources?* (1-Not effectively at all, 10-Very effectively) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that the Republic of Congo received value for money from the World Bank Group’s Reimbursable 81 5.70 2.64 74 4.43 2.55 Advisory Services (RAS)?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators How effectively does the World Bank Group support the Republic of Congo’s efforts … ? (1-Not effectively at all, 10-Very effectively) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To build stronger domestic resource mobilization systems in the Government* 82 5.60 2.22 77 4.74 2.81 To develop better and stronger data collection/analytics systems within the Government 82 7.09 2.27 93 6.44 2.56 To strengthen the country’s crisis preparedness 76 5.67 2.37 94 5.47 2.77 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How effectively does the World Bank Group’s SCD and CPF activities support the Republic of Congo’s efforts to manage crisis 44 6.77 2.28 42 4.83 3.01 related risks?* (1-Not effectively at all, 10-Very effectively) *Significantly different between collaborators and non-collaborators 101 World Bank Group Country Opinion Survey 2018: The Republic of Congo D. The World Bank Group’s Knowledge Work and Activities In the Republic of Congo, to what extent do you believe that the World Bank Group’s knowledge work and a ctivities: (1- To no degree at all, 10- To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely 88 7.82 1.47 97 7.48 2.38 Include appropriate level of stakeholder involvement during preparation* 79 7.52 1.81 94 5.99 2.55 Lead to practical solutions* 80 6.90 1.83 87 6.21 2.45 Are accessible (well written and easy to understand)* 86 7.53 1.75 102 6.76 2.50 Are source of relevant information on global good practices* 85 7.84 1.63 98 7.12 2.55 Are adequately disseminated* 87 6.98 2.20 89 6.03 2.77 Are translated enough into local language* 73 5.11 2.89 82 3.61 2.82 Are adaptable to the Republic of Congo’s specific development challenges and country circumstances* 90 7.46 1.61 103 6.80 2.33 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results 101 8.13 1.84 111 7.32 2.46 in your country?* (1- Not significant at all, 10- Very significant) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?* 106 7.95 1.50 128 5.84 2.82 (1- Very low technical quality, 10- Very high technical quality) *Significantly different between collaborators and non-collaborators E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly* 85 5.18 2.54 93 3.74 2.61 The World Bank Group effectively monitors and evaluates the projects and programs it supports 102 7.36 2.20 115 7.94 2.18 The World Bank Group’s approvals and reviews are done in a timely fashion 78 6.44 1.90 81 6.09 2.74 The World Bank Group’s “Safeguard Policy” requirements are reasonable 54 7.15 1.94 66 6.68 2.46 The World Bank Group’s conditions on its lending are reasonable* 78 6.85 2.33 74 5.91 2.83 The World Bank Group takes decisions quickly in the Republic of Congo* 74 5.96 2.04 88 4.35 2.56 Working with the World Bank Group increases the Republic of Congo’s institutional capacity 99 7.45 2.05 104 6.84 2.71 Where country systems are adequate, the World Bank Group makes appropriate use of them 75 7.52 2.09 72 7.29 2.39 *Significantly different between collaborators and non-collaborators 102 World Bank Group Country Opinion Survey 2018: The Republic of Congo E. Working with the World Bank Group (continued) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group is adequately staffed in the Republic of Congo?* 62 6.23 2.57 66 5.03 2.70 (1- To no degree at all, 10- To a very significant degree) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that the donor community is doing enough to support the government’s efforts related to refugees in the 70 6.34 2.59 92 6.12 2.77 Republic of Congo? (1- To no degree at all, 10- To a very significant degree) F. The Future Role of the World Bank Group in The Republic of Congo To what degree does the World Bank Group support with its resources (financial, technical, knowledge and convening power)? (1- To no degree at all, 10- To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social cohesion* 52 6.62 2.38 60 5.67 2.47 Public financial management 67 7.79 1.89 72 7.11 2.42 Reducing gender based violence 47 6.34 2.16 44 5.43 2.80 Crisis preparedness 51 7.04 2.23 71 6.49 2.67 Crisis response 59 6.68 2.22 64 6.03 2.64 Access to justice systems 49 6.18 2.10 56 6.13 3.03 Security mechanisms 46 5.87 2.06 47 5.91 2.65 Conflict resolution mechanisms 56 5.93 2.44 64 6.20 2.93 Support domestic resource mobilization* 72 7.96 1.79 64 6.50 2.63 Access to basic services 66 7.80 1.66 78 7.15 2.43 Capacity of state institutions* 68 7.37 1.86 62 6.19 2.70 Jobs 64 6.25 2.20 84 5.87 2.71 Improving livelihoods 57 6.44 1.78 79 6.32 2.62 Food security 61 6.79 1.89 82 6.05 2.94 Social safety nets* 59 7.64 1.87 79 6.81 2.52 Stimulating dialogue to promote peace and stability 60 6.85 2.48 61 6.57 2.86 *Significantly different between collaborators and non-collaborators G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate* 69 7.88 1.64 33 6.91 2.59 I find the information on the World Bank Group’s websites useful* 76 8.59 1.16 34 7.91 1.80 The World Bank Group’s social media channels are valuable sources of information about the institution 66 7.80 1.74 71 7.35 2.43 *Significantly different between collaborators and non-collaborators 103 World Bank Group Country Opinion Survey 2018: The Republic of Congo Appendix E: Responses to Selected Questions by Year18 All data presented in this appendix are weighted. As a result, means of the FY 2018 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2015 respondents and the total number of respondents indicated may differ from those reported in the FY 2015 COS report. FY 2015 Number of comparable respondents = 239 FY 2018 Number of comparable respondents = 290 By weighting, the FY 2015 and FY 2018 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2015 FY 2018 Office of the President/Prime Minister/Minister 5.0% 5.0% Office of Parliamentarian 2.0% 2.0% Government Institutions 39.0% 39.0% Local Government 9.0% 9.0% Bilateral/Multilateral Agencies 2.5% 2.5% Civil Society 19.0% 19.0% Private Sector 14.0% 14.0% Academia 3.0% 3.0% Media 6.5% 6.5% A. General Issues facing the Republic of Congo In general would you say that the Republic of Congo is headed in... ?* Percentage of Respondents FY 2015 FY 2018 The right direction 52.0% 32.1% The wrong direction 18.3% 34.3% Not sure 29.7% 33.6% *Significantly different between FY2015 and FY2018 B. Overall Attitudes toward the World Bank Group FY 2015 FY 2018 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in the Republic of Congo? 214 4.88 2.68 266 5.22 3.10 (1-Not familiar at all, 10-Extremely familiar) FY 2015 FY 2018 N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in the Republic of Congo. 168 5.57 2.32 217 5.31 2.94 (1-Not effective at all, 10-Very effective) FY 2015 FY 2018 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help the Republic of Congo solve its most 151 6.28 2.44 205 7.06 2.66 complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2015 and FY2018 18Only those questions that were asked in the FY 2015 and FY 2018 country opinion surveys, with similar response scales/options, are presented in this appendix. 104 World Bank Group Country Opinion Survey 2018: The Republic of Congo B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s work and support help the poorest in the Republic of Congo?* (Select only ONE response) Percentage of Respondents FY 2015 FY 2018 To a fully sufficient degree 4.4% 7.3% To a somewhat sufficient degree 21.5% 24.5% To a somewhat insufficient degree 20.7% 28.9% To a very insufficient degree 23.7% 25.6% Don't know 29.6% 13.6% *Significantly different between FY2015 and FY2018 To what extent do you agree with the following statements about the World Bank Group’s work in the Republic of Congo? (1-Strongly disagree, 10- Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 169 6.92 2.58 227 6.32 2.79 development in the Republic of Congo* The World Bank Group’s work is aligned with what I consider 146 6.45 2.40 195 6.19 2.95 the development priorities for the Republic of Congo *Significantly different between FY2015 and FY2018 To what extent is the World Bank Group an effective development partner in the Republic of Congo, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2015 FY 2018 N Mean SD N Mean SD Responsiveness to needs* 94 5.34 2.28 150 6.11 2.34 Flexibility (in terms of the institution’s products and services) 101 5.07 2.11 113 5.59 2.25 Flexibility (in terms of changing country circumstances) 101 5.73 2.30 118 5.78 1.97 Being inclusive* 84 5.72 2.64 100 6.85 2.19 Openness (sharing data and other information)* 122 6.64 2.49 146 7.34 2.09 Collaboration with the Government 147 7.97 1.87 191 8.09 1.77 The speed in which it gets things accomplished on the ground* 118 5.45 2.25 140 6.33 2.15 Helping to bring discipline/effective supervision to implementation of investment projects ' 160 7.03 2.38 Collaboration with civil society 133 5.35 2.64 171 5.65 2.78 Staff accessibility 132 5.39 2.80 138 5.19 2.42 Collaboration with other donors and development partners 108 7.22 2.26 112 6.61 2.38 Collaboration with the private sector 127 5.80 2.36 141 5.53 2.62 Collaboration with the UN* 88 8.21 2.12 123 7.44 2.30 Straightforwardness and honesty* 111 6.26 2.54 142 7.52 2.36 Treating clients and stakeholders in the Republic of Congo with respect"* 134 6.16 2.65 123 7.35 1.90 Being a long-term partner 121 8.04 1.82 169 8.44 1.78 *Significantly different between FY2015 and FY2018 ' Only FY 2018 questionnaire had this response option. '' In FY 2015, the category was “The World Bank Group treats clients and stakeholders in the Republic of Congo with respect” with the 10-point scale “1-Strongly disagree, 10-Strongly agree.” 105 World Bank Group Country Opinion Survey 2018: The Republic of Congo C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in the Republic of Congo? (1-Not effective at all, 10-Very effective) FY 2015 FY 2018 N Mean SD N Mean SD Social protection 94 4.61 2.74 143 4.32 2.41 Gender equity 94 5.40 2.85 124 6.11 2.83 Private sector development* 105 5.99 2.59 161 5.26 2.54 Education 134 6.77 2.54 180 6.30 2.55 Public sector governance/reform* 127 6.12 3.03 165 5.03 2.72 Global/regional integration 79 6.00 2.80 122 5.77 2.52 Food security/safety' 115 5.58 2.82 156 5.25 2.49 Urban development 113 5.75 2.79 161 5.17 2.46 Energy 108 5.62 2.92 143 5.19 2.45 Water and sanitation* 132 6.43 2.75 161 5.52 2.39 Pollution" 117 4.84 2.64 Job creation/employment 104 4.92 2.61 143 4.65 2.32 Health 137 6.71 2.53 160 6.16 2.64 Financial markets 67 5.72 2.68 103 4.94 2.50 Transport 107 5.79 2.63 143 5.36 2.36 Agriculture and rural development*"' 107 6.38 2.72 175 5.72 2.40 Trade and exports* 72 5.25 2.84 98 4.17 2.32 Crime and violence* 72 4.29 2.66 109 5.23 2.68 Natural resource management 100 5.40 2.96 119 5.69 2.64 Climate change 95 5.95 2.97 117 6.02 2.81 Poverty reduction 120 5.93 2.81 187 5.78 2.50 Anti corruption 107 4.73 2.97 158 4.80 2.84 Judiciary reform" 128 4.64 2.66 Economic growth* 117 6.59 2.68 146 5.67 2.59 Disaster risk management"'' 72 4.64 2.83 102 4.93 2.27 Equality of opportunity 83 4.93 2.76 109 5.35 2.59 Information and communications technology* 91 5.69 2.52 137 6.41 2.30 Gender based violence" 102 5.41 2.56 Security/stabilization/reconstruction 85 5.71 2.50 127 5.15 2.50 Regional conflict and tensions 75 4.97 2.93 98 4.87 2.68 Local governance and institutions 103 5.31 2.84 149 4.90 2.48 Social cohesion 77 4.63 2.56 128 4.90 2.49 *Significantly different between FY2015 and FY2018 ' In FY 2015, the category was “Food security.” " Only FY 2018 questionnaire had this response option. ''' In FY 2015, there were two categories related to agriculture and rural development: “Rural development” and “Agricultural development.” A mean score of responses to these two categories was calculated and included in a separate variable that then was compared to FY 2018 “Agriculture and rural development” category. '''' In FY 2015, the category was “Disaster management.” FY 2015 FY 2018 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in the Republic of Congo? 153 6.15 2.16 188 6.21 2.42 (1-To no degree at all, 10-To a very significant degree) 106 World Bank Group Country Opinion Survey 2018: The Republic of Congo C. World Bank Group’s Effectiveness and Results (continued) FY 2015 FY 2018 N Mean SD N Mean SD To what extent does the World Bank Group help to build/strengthen existing country systems in the Republic of 151 6.58 2.48 172 6.22 2.52 Congo? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in the Republic of Congo? (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of the Republic of Congo 147 5.41 2.47 200 5.43 2.64 The World Bank Group meets the Republic of Congo’s needs for knowledge services 142 6.06 2.57 183 6.28 2.94 D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Percentage of Respondents FY 2015 FY 2018 Weekly 6.6% 7.0% Monthly 12.2% 14.7% A few times a year 31.0% 30.0% Rarely 31.4% 27.1% Never 18.8% 21.2% In the Republic of Congo, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2015 FY 2018 N Mean SD N Mean SD Are timely 126 7.76 2.22 174 7.69 1.87 Include appropriate level of stakeholder involvement during preparation* 115 5.71 2.47 159 6.80 2.34 Lead to practical solutions 130 6.19 2.38 151 6.57 2.17 Are accessible (well written and easy to understand)* 137 6.12 2.68 181 7.21 2.08 Are source of relevant information on global good practices 131 7.51 2.32 173 7.60 2.11 Are adequately disseminated* 126 5.30 2.83 164 6.54 2.57 Are translated enough into local language 129 3.66 2.88 143 4.30 3.00 Are adaptable to the Republic of Congo’s specific development challenges and country circumstances 139 7.17 2.30 178 7.10 2.02 *Significantly different between FY2015 and FY2018 FY 2015 FY 2018 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 151 7.41 2.35 199 7.81 2.16 development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 151 6.84 2.41 222 6.72 2.60 (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 107 World Bank Group Country Opinion Survey 2018: The Republic of Congo E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD The World Bank Group disburses funds promptly* 142 3.57 2.23 170 4.16 2.65 The World Bank Group effectively monitors and evaluates the projects and programs it supports 165 7.41 2.44 208 7.66 2.27 The World Bank Group’s approvals and reviews are done in a timely fashion* 133 5.45 2.48 152 6.24 2.46 The World Bank Group’s “Safeguard Policy” requirements are reasonable* 98 6.39 2.26 116 7.01 2.24 The World Bank Group’s conditions on its lending are reasonable* 112 5.49 2.62 143 6.30 2.62 The World Bank Group takes decisions quickly in the Republic of Congo* 129 4.16 2.43 156 4.97 2.52 Working with the World Bank Group increases the Republic of Congo’s institutional capacity 165 7.12 2.52 186 7.23 2.35 Where country systems are adequate, the World Bank Group makes appropriate use of them 114 7.40 2.45 138 7.41 2.28 *Significantly different between FY2015 and FY2018 FY 2015 FY 2018 N Mean SD N Mean SD To what extent do you believe the World Bank Group is adequately staffed in the Republic of Congo?* 105 4.49 2.34 124 5.48 2.71 (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2015 and FY2018 F. The Future Role of the World Bank Group in the Republic of Congo When considering the combination of services that the World Bank Group offers in the Republic of Congo, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Congo?* (Select only ONE response) Percentage of Respondents FY 2015 FY 2018 Financial services 18.3% 34.8% Knowledge products 22.8% 35.6% Convening services 12.1% 14.4% None of the above 3.1% 1.9% The combination is appropriate for the Republic of Congo 30.8% 8.7% Don’t know 12.9% 4.5% *Significantly different between FY2015 and FY2018 G. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions?* Percentage of Respondents FY 2015 FY 2018 Yes 9.5% 17.8% No 90.5% 82.2% *Significantly different between FY2015 and FY2018 Do you have reliable access to the Internet?'* Percentage of Respondents FY 2015 FY 2018 Yes 74.3% 87.4% No 25.7% 12.6% *Significantly different between FY2015 and FY2018 ' In FY 2015, the question was “Do you have access to the Internet?” 108 World Bank Group Country Opinion Survey 2018: The Republic of Congo G. Communication and Information Sharing (continued) Do you use/have you used the World Bank Group website?* Percentage of Respondents FY 2015 FY 2018 Yes 25.5% 39.8% No 74.5% 60.2% *Significantly different between FY2015 and FY2018 Which Internet connection do you use primarily when visiting a World Bank Group website? Percentage of Respondents FY 2015 FY 2018 High speed/WiFi 69.9% 70.4% Dial-up 30.1% 29.6% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) FY 2015 FY 2018 N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate 63 7.10 2.66 93 7.59 2.14 I find the information on the World Bank Group’s websites useful* 54 7.72 1.95 101 8.47 1.43 The World Bank Group’s social media channels are valuable sources of information about the institution 71 8.07 2.26 131 7.58 2.17 *Significantly different between FY2015 and FY2018 109 World Bank Group Country Opinion Survey 2018: The Republic of Congo Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in the Republic of Congo? collaborate/work with the World Bank (Choose no more than TWO) Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not collaborating Collaborating No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG with the WBG Overall, please rate your impression of the World Bank Group ’s 4.62 6.22 5.79 4.88 5.48 5.66 5.13 6.11 5.42 5.65 5.42 6.00 effectiveness in the Republic of Congo. Overall the World Bank Group currently plays a relevant role in 6.09 7.07 6.75 5.78 6.47 6.33 5.93 7.22 6.44 6.43 6.23 7.17 development in the Republic of Congo The World Bank Group’s work is aligned with what I consider the 5.54 7.05 6.51 5.78 6.30 6.14 5.93 6.75 6.02 6.62 5.96 7.27 development priorities for the Republic of Congo Responsiveness to needs 5.85 6.61 6.11 5.83 6.12 5.79 5.77 6.35 6.07 5.92 5.97 6.18 Flexibility (in terms of the institution’s products and services) 5.37 6.03 5.58 5.16 5.48 5.42 5.18 5.87 5.71 5.14 5.25 6.29 Flexibility (in terms of changing country circumstances) 5.61 5.95 5.84 5.55 5.73 5.85 5.42 6.26 5.99 5.46 5.71 5.96 Being inclusive 6.86 6.78 6.69 6.45 6.50 6.84 6.37 7.00 6.98 6.03 6.64 6.47 Openness (sharing data and other information) 7.10 7.32 7.41 6.62 7.11 7.30 6.97 7.51 7.26 7.00 7.12 7.33 Collaboration with the Government 8.14 7.87 7.76 8.26 7.98 7.77 7.79 8.14 8.01 7.81 8.01 7.63 The speed in which it gets things accomplished on the ground 6.15 6.42 6.24 6.23 6.23 6.26 5.93 6.71 6.14 6.36 6.31 6.00 Helping to bring discipline/effective supervision to implementation 6.74 7.26 7.19 6.56 7.04 6.90 6.79 7.28 6.65 7.42 6.95 7.26 of investment projects Collaboration with civil society 5.05 6.42 5.82 5.23 5.61 5.73 5.52 5.83 5.32 6.05 5.54 6.09 Staff accessibility 4.70 6.04 5.55 4.83 5.03 6.26 5.31 5.37 5.21 5.50 5.37 5.17 Collaboration with other donors and development partners 6.36 7.03 6.86 6.61 6.74 6.91 6.68 6.98 6.71 6.90 6.70 7.19 Collaboration with the private sector 4.69 6.56 5.94 4.63 5.68 5.18 5.20 6.04 5.17 6.03 5.47 5.95 Collaboration with the UN 7.38 7.57 7.60 7.70 7.89 6.83 7.53 7.74 7.31 8.02 7.59 7.74 Straightforwardness and honesty 7.43 7.72 7.63 6.44 7.14 7.70 7.20 7.46 7.32 7.29 7.28 7.43 Treating clients and stakeholders in the Republic of Congo with 7.02 7.51 7.36 6.71 7.43 6.58 6.97 7.55 6.77 7.67 7.34 6.74 respect Being a long-term partner 8.46 8.27 8.23 8.69 8.42 8.22 8.49 8.16 8.36 8.37 8.45 8.00 To what extent does the World Bank Group’s work help to achieve 5.97 6.54 6.39 6.04 6.34 6.14 5.95 6.79 6.42 6.15 6.12 6.86 development results in the Republic of Congo? To what extent does the World Bank Group help to build/strengthen existing country systems in the Republic of 6.07 6.90 6.57 6.14 6.51 6.15 6.18 6.80 6.34 6.52 6.36 6.67 Congo? The World Bank Group’s financial instruments meet the needs of 5.10 5.94 6.02 4.74 5.55 5.60 5.10 6.26 5.53 5.61 5.33 6.58 the Republic of Congo The World Bank Group meets the Republic of Congo ’s needs for 5.63 7.32 6.77 4.84 6.11 6.32 6.06 6.32 6.02 6.39 5.88 7.09 knowledge services The World Bank Group’s knowledge work and activities are adaptable to the Republic of Congo’s specific development 6.80 7.46 7.19 7.15 7.17 7.22 6.97 7.50 7.21 7.14 7.09 7.54 challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development 7.32 8.13 7.71 7.87 7.83 7.52 7.50 8.07 7.79 7.71 7.65 8.17 results in your country? Overall, how would you rate the technical quality of the World 5.84 7.95 7.31 6.41 7.01 7.10 6.78 7.43 6.79 7.36 7.12 6.74 Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in the Republic of 4.35 5.96 5.39 4.22 5.19 4.32 4.54 5.75 4.53 5.60 4.89 5.35 Congo Where country systems are adequate, the World Bank Group 7.29 7.52 7.17 7.21 7.32 6.91 7.16 7.24 7.10 7.29 7.06 7.64 makes appropriate use of them Yellow highlight indicates significant difference between Yes and No means. 110 World Bank Group Country Opinion Survey 2018: The Republic of Congo Appendix G: The Republic of Congo FY18 COS Questionnaire World Bank Group Country Survey FY 2018 – The Republic of Congo The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in the Republic of Congo or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in the Republic of Congo, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in the Republic of Congo. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 111 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION A: GENERAL ISSUES FACING THE REPUBLIC OF CONGO A1. In general, would you say that the Republic of Congo is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure A2. Listed below are a number of development priorities in the Republic of Congo. Please identify which of the following you consider the most important development priorities in the Republic of Congo. (Choose no more than THREE) 1 Health 17 Equality of opportunity (i.e., social inclusion) 2 Financial markets 18 Information and communications technology Social protection (e.g., pensions, targeted social 3 19 Gender based violence assistance) Gender equity (closing the gap between women 4 20 Transport (e.g., roads, bridges, transportation) and men, and boys and girls) 5 Private sector development 21 Agriculture and rural development 6 Education 22 Trade and exports 7 Security/stabilization/reconstruction 23 Crime and violence Public sector governance/reform (i.e., government 8 effectiveness, public financial management, public 24 Social cohesion expenditure, fiscal system reform) Natural resource management (renewable/non- 9 Global/regional integration 25 renewable) 10 Food security/safety 26 Climate change (e.g., mitigation, adaptation) 11 Urban development 27 Poverty reduction 12 Energy 28 Anti corruption 13 Water and sanitation 29 Judiciary reform 14 Regional conflict and tensions 30 Economic growth 15 Pollution 31 Local governance and institutions 16 Job creation/employment 32 Disaster risk management 112 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in the Republic of Congo? (Choose no more than THREE) 1 Climate change (e.g., mitigation, adaptation) 17 Global/regional integration 2 Transport (e.g., roads, bridges, transportation) 18 Food security/safety 3 Economic growth 19 Pollution 4 Disaster risk management 20 Job creation/employment 5 Equality of opportunity (i.e., social inclusion) 21 Health 6 Local governance and institutions 22 Security/stabilization/reconstruction 7 Information and communications technology 23 Financial markets Public sector governance/reform (i.e., government Social protection (e.g., pensions, targeted social 8 24 effectiveness, public financial management, public assistance) expenditure, fiscal system reform) Gender equity (closing the gap between women 9 Agriculture and rural development 25 and men, and boys and girls) 10 Trade and exports 26 Private sector development 11 Crime and violence 27 Education 12 Social cohesion 28 Regional conflict and tensions 13 Energy 29 Urban development Natural resource management (renewable/non- 14 Anti corruption 30 renewable) 15 Judiciary reform 31 Gender based violence 16 Water and sanitation 113 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in the Republic of Congo? (Choose no more than TWO) 1 More reliable social safety net 2 Greater access to micro-finance for the poor 3 Greater voice and participation for citizens to help ensure greater accountability 4 Education and training that better ensure job opportunity 5 Better quality public services 6 Better employment opportunities for young people 7 Better employment opportunities for women 8 Greater access to health and nutrition for citizens 9 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 10 A growing middle class 11 Better opportunity for the poor who live in rural areas 12 Better opportunity for the poor who live in urban areas 13 Consistent economic growth 14 Other (please specify):_____________________________________ A5. When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in the Republic of Congo. (Choose no more than TWO) 1 None. I do not consider the Republic of Congo a fragile state. 2 Policy inconsistency 3 Weak social cohesion 4 Weak institutional capacity 5 Food insecurity 6 High levels of corruption 7 Weak accountability 8 Lack of security (i.e., conflict and violence) 9 Political uncertainty 10 Lack of access to development finance 11 Other (please specify):_____________________________________ 114 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in the Republic of Congo? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in the Republic of Congo. 1 2 3 4 5 6 7 8 9 10  Not effective at Very effective Don't know all B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help the Republic of Congo solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B4. When thinking about how the World Bank Group can have the most impact on development results in the Republic of Congo, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Congo? (Choose no more than THREE) 1 Food security/safety 17 Poverty reduction 2 Urban development 18 Anti corruption 3 Energy 19 Gender based violence 4 Water and sanitation 20 Judiciary reform 5 Pollution 21 Economic growth 6 Job creation/employment 22 Disaster risk management 7 Health 23 Equality of opportunity (i.e., social inclusion) 8 Regional conflict and tensions 24 Local governance and institutions 9 Financial markets 25 Information and communications technology Social protection (e.g., pensions, targeted social 10 26 Transport (e.g., roads, bridges, transportation) assistance) Gender equity (closing the gap between women 11 27 Agriculture and rural development and men, and boys and girls) 12 Private sector development 28 Trade and exports 13 Education 29 Crime and violence Public sector governance/reform (i.e., government Natural resource management (renewable/non- 14 effectiveness, public financial management, public 30 renewable) expenditure, fiscal system reform) 15 Security/stabilization/reconstruction 31 Social cohesion 16 Global/regional integration 32 Climate change (e.g., mitigation, adaptation) 115 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in the Republic of Congo? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Bringing together different groups of stakeholders   Capacity development related to World Bank Group 2   supported projects 3 Technical assistance   4 Policy advice, studies, analyses   5 Financial resources   6 Data and statistics   7 Promoting knowledge sharing   8 Implementation support   9 Mobilizing third party financial resources   10 Donor coordination   11 Strategy formulation (e.g., PRSP/NDP assistance)   12 Other (please specify): ________________________   116 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in the Republic of Congo? (Choose no more than TWO) 1 Inadequate World Bank Group’s staffing in the Republic of Congo 2 The credibility of its knowledge/data 3 Not focused enough on issues that are unique to post-conflict countries 4 Not willing to honestly criticize policies and reform efforts in the country 5 Staff too inaccessible 6 Not collaborating enough with private sector 7 Not adequately collaborating with organizations such as bilaterals, multilaterals, trust funds, UN agencies 8 Not aligned with country priorities 9 Not adequately sensitive to political/social realities in the Republic of Congo 10 Too influenced by developed countries 11 World Bank Group’s processes too slow 12 World Bank Group’s processes too complex 13 Not exploring alternative policy options 14 Not sufficiently focused on results 15 Not in it for the long term 16 Its advice and strategies do not lend themselves to practical problem solving 17 Not collaborating enough with civil society (including NGOs, CBOs, beneficiary representatives) 18 Not enough public disclosure of its work 19 Arrogant in its approach 20 Other (please specify): __________________________________________________ 21 Don’t know B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in the Republic of Congo? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know 117 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Republic of Congo Government’s efforts to reduce poverty? (If you have NO exposure to/experience with the instruments listed below, please select “N/A”) Not effective Very N/A at all effective 1 Investment Project Financing (IPF) 1 2 3 4 5 6 7 8 9 10  2 Development Policy Financing (DPF) 1 2 3 4 5 6 7 8 9 10  3 Trust funds and grants 1 2 3 4 5 6 7 8 9 10  4 MIGA Guarantees 1 2 3 4 5 6 7 8 9 10  5 IFC Investment Services 1 2 3 4 5 6 7 8 9 10  6 IFC Advisory Services 1 2 3 4 5 6 7 8 9 10  B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Beneficiaries 9 Foundations 2 Youth/university groups 10 Media 3 Private sector 11 UN and regional peace keeping forces 4 Local government 12 Emerging donors 5 Donor community 13 UN agencies Regional organizations (e.g., African Union (AU), Central NGOs/Community Based Organizations/ 6 14 African Economic and Monetary Community (CEMAC), indigenous people Economic Community of central African States (ECCAS)) 7 Academia/think tanks/research institutes 15 Other (please specify): _____________________ 8 Parliament 16 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in the Republic of Congo? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B10 relevant role in development in the Republic of 1 2 3 4 5 6 7 8 9 10  Congo The World Bank Group’s work is aligned with what I B11 consider the development priorities for the Republic 1 2 3 4 5 6 7 8 9 10  of Congo 118 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in the Republic of Congo, in terms of each of the following? To no degree To a very significant Don't at all degree know B12 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B13 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B14 1 2 3 4 5 6 7 8 9 10  circumstances) B15 Being inclusive 1 2 3 4 5 6 7 8 9 10  B16 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B17 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B18 1 2 3 4 5 6 7 8 9 10  the ground Helping to bring discipline/effective supervision to B19 1 2 3 4 5 6 7 8 9 10  implementation of investment projects B20 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B21 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B22 1 2 3 4 5 6 7 8 9 10  partners B23 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B24 Collaboration with the UN 1 2 3 4 5 6 7 8 9 10  B25 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in the Republic of B26 1 2 3 4 5 6 7 8 9 10  Congo with respect B27 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B28. To what extent does the World Bank Group partner with the right people to support work on the ground in the Republic of Congo? (Select only ONE response) 1 Nearly never 2 Rarely 3 Sometimes 4 Nearly always 5 Don’t know 6 Prefer not to answer 119 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B29. Which TWO organizations do you think it is most valuable for the World Bank Group to collaborate with to tackle fragility in the Republic of Congo? (Select no more than TWO) 1 World Food Program (WFP) 2 World Health Organization (WHO) 3 United Nations Development Program (UNDP) 4 United Nations Peacekeeping 5 Save the Children 6 The Red Cross 7 The United Nations International Children's Emergency Fund (UNICEF) 8 The International Committee of the Red Cross (ICRC) 9 None. I don’t believe the World Bank Group needs to partner with the UN organizations. 10 Don’t know B30. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than THREE) 1 Poor coordination within the World Bank Group 2 Ongoing conflict and instability 3 Inadequate funding 4 The World Bank Group does not provide the government with consistent support throughout the reform effort 5 Political pressures and obstacles 6 Reforms are not well thought out in light of country challenges 7 Poor coordination within the Government 8 There is an inadequate level of private sector participation and support 9 Poor donor coordination 10 The World Bank Group is not sensitive enough to political/social realities on the ground 11 Lack of/inadequate levels of capacity in Government 12 There is not an adequate level of citizen/civil society participation 13 Corruption 14 Other (please specify): ________________________________________ 120 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In the Republic of Congo, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? To no degree To a very significant Don't at all degree know Gender (i.e., closing the gap between women and 1 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 2 The impact of climate change 1 2 3 4 5 6 7 8 9 10  121 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in the Republic of Congo? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know Social protection (e.g., pensions, targeted social 1 1 2 3 4 5 6 7 8 9 10  assistance) Gender equity (closing the gap between women and 2 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 3 Private sector development 1 2 3 4 5 6 7 8 9 10  4 Education 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 6 Global/regional integration 1 2 3 4 5 6 7 8 9 10  7 Food security/safety 1 2 3 4 5 6 7 8 9 10  8 Urban development 1 2 3 4 5 6 7 8 9 10  9 Energy 1 2 3 4 5 6 7 8 9 10  10 Water and sanitation 1 2 3 4 5 6 7 8 9 10  11 Pollution 1 2 3 4 5 6 7 8 9 10  12 Job creation/employment 1 2 3 4 5 6 7 8 9 10  13 Health 1 2 3 4 5 6 7 8 9 10  14 Financial markets 1 2 3 4 5 6 7 8 9 10  15 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  16 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10  17 Trade and exports 1 2 3 4 5 6 7 8 9 10  18 Crime and violence 1 2 3 4 5 6 7 8 9 10  Natural resource management (renewable/non- 19 1 2 3 4 5 6 7 8 9 10  renewable) 20 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  21 Poverty reduction 1 2 3 4 5 6 7 8 9 10  22 Anti corruption 1 2 3 4 5 6 7 8 9 10  23 Judiciary reform 1 2 3 4 5 6 7 8 9 10  24 Economic growth 1 2 3 4 5 6 7 8 9 10  25 Disaster risk management 1 2 3 4 5 6 7 8 9 10  26 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10  27 Information and communications technology 1 2 3 4 5 6 7 8 9 10  28 Gender based violence 1 2 3 4 5 6 7 8 9 10  29 Security/stabilization/reconstruction 1 2 3 4 5 6 7 8 9 10  30 Regional conflict and tensions 1 2 3 4 5 6 7 8 9 10  31 Local governance and institutions 1 2 3 4 5 6 7 8 9 10  32 Social cohesion 1 2 3 4 5 6 7 8 9 10  122 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in the Republic of Congo? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C4. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in the Republic of Congo? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in the Republic of Congo? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C5 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, etc.) meet the needs of the Republic of Congo The World Bank Group meets the Republic of C6 Congo’s needs for knowledge services (e.g., 1 2 3 4 5 6 7 8 9 10  research, analysis, data, technical assistance) C7. How effectively does the World Bank Group help the Republic of Congo to mobilize finance for development from private sector sources? 1 2 3 4 5 6 7 8 9 10  Not effectively at Very effectively Don't know all C8. To what extent do you believe that the Republic of Congo received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree 123 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C9. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT- DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in the Republic of Congo? (Select only ONE response) 1 Very familiar 2 Somewhat familiar 3 Somewhat unfamiliar 4 Very unfamiliar 5 Don’t know How effectively does the World Bank Group support the Republic of Congo’s efforts … ? Not effectively Very Don't at all effectively know To build stronger domestic resource C10 mobilization systems in the Government 1 2 3 4 5 6 7 8 9 10  (e.g., tax collection) To develop better and stronger data C11 collection/analytics systems within the 1 2 3 4 5 6 7 8 9 10  Government C12 To strengthen the country’s crisis preparedness 1 2 3 4 5 6 7 8 9 10  C13. How effectively does the World Bank Group’s SCD and CPF activities support the Republic of Congo’s efforts to manage crisis related risks? [Please only respond if you are familiar with the WBG’s Systematic Country Diagnosis (SCD) and Country Partnership Framework (CPF)] 1 2 3 4 5 6 7 8 9 10  Not effectively at Very effectively Don't know all C14. When considering the World Bank Group’s emphasis on risk preparedness and prevention, which of the following statements best describes recent WBG’s activities? (Select only one response) The World Bank Group is providing less valuable support than in the past, to enhance the Republic of Congo’s 1 ability to systematically identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group is providing more valuable support than in the past, to enhance the Republic of Congo’s 2 ability to systematically identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group’s approach and work related to systematically identifying and monitoring risks in the 3 Republic of Congo has remained constant 4 Don’t know 124 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In the Republic of Congo, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D6 1 2 3 4 5 6 7 8 9 10  good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to the Republic of Congo’s D9 specific development challenges and 1 2 3 4 5 6 7 8 9 10  country circumstances D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 125 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION E: WORKING WITH THE WORLD BANK GROUP E1. When working with the World Bank Group on programs, projects and other activities, do you believe that the team … ? (Select only ONE response) 1 Almost never has the right skills mix to tackle the challenges of fragility 2 Rarely has the right skills mix to tackle the challenges of fragility 3 Sometimes has the right skills mix to tackle the challenges of fragility 4 Almost always has the right skills mix to tackle the challenges of fragility 5 Don’t know 6 Prefer not to answer To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E2 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E3 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and reviews E4 1 2 3 4 5 6 7 8 9 10  are done in a timely fashion The World Bank Group’s “Safeguard Policy” E5 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E6 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E7 1 2 3 4 5 6 7 8 9 10  in the Republic of Congo Working with the World Bank Group increases E8 1 2 3 4 5 6 7 8 9 10  the Republic of Congo’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E9 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them E10. To what extent do you believe the World Bank Group is adequately staffed in the Republic of Congo? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree 126 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION E: WORKING WITH THE WORLD BANK GROUP E11. To what extent do you believe that the donor community is doing enough to support the government’s efforts related to refugees in the Republic of Congo? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree E12. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to the refugee crisis in the Republic of Congo? (Choose no more than TWO) 1 Education 2 Health 3 Supporting poor and marginalized local communities 4 Jobs 5 Business development 6 Infrastructure 7 Social cohesion 8 Public services 9 Macro issues (fiscal accounts, balance of payments, etc.) 10 Don’t know 11 Other (please specify): ______________________________________________ E13. Please rate how you feel when you think about the impact of the refugees in regards to…. A very negative A somewhat A somewhat A very positive No impact impact negative impact positive impact impact at all The Republic of 1      Congo’s economy 2 Social cohesion      3 National security      4 Public service delivery      The Republic of 5 Congo’s poor and      marginalized 127 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN THE REPUBLIC OF CONGO F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in the Republic of Congo? (Choose no more than TWO) 1 Work more with civil society and beneficiary representatives 2 Increase the level of capacity development in the country 3 Leverage the private sector more (i.e., mobilize private sector development) 4 Improve the quality of its experts as related to the Republic of Congo’s specific challenges 5 Increase the level of World Bank Group staffing in the Republic of Congo’s offi ce 6 Offer more innovative knowledge services 7 Collaborate more effectively with Government clients (e.g., national, state, local) 8 Work faster 9 Reduce the complexity of obtaining World Bank Group financing 10 Increase availability of Reimbursable Advisory Services (RAS) 11 Help to bring discipline/effective supervision to implementation of World Bank Group projects 12 Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN agencies 13 Offer more innovative financial products 14 Ensure greater selectivity in its work 15 Provide more adequate data/knowledge/statistics/figures on the Republic of Congo’s economy 16 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 17 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in the Republic of Congo, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Congo? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for the Republic of Congo 6 Don’t know 128 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN THE REPUBLIC OF CONGO F3. What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) 1 Organize more joint meetings and missions with the UN Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and 2 changing circumstances when both institutions are engaged 3 Develop joint or complementary projects with the UN, leveraging each organization’s comparative advantages 4 Develop guidelines, framework and tools to facilitate operational cooperation and cross-financing 5 Share more information about the World Bank Group’s activities, products, and knowledge 6 Involve UN experts to a greater degree in World Bank Group activities 7 Other (please specify): ______________________________________________ F4. Please answer the following questions: (Choose no more than THREE for each column) A. Which THREE areas below would B. Which THREE areas benefit most from the World Bank below would benefit Group playing a leading role among most from other international partners in the Republic donors in the Republic of Congo? of Congo? 1 Social cohesion   2 Public financial management   3 Reducing gender based violence   4 Crisis preparedness   5 Crisis response   6 Access to justice systems   7 Security mechanisms   8 Conflict resolution mechanisms   9 Support domestic resource mobilization   10 Access to basic services   11 Capacity of state institutions   12 Jobs   13 Improving livelihoods   14 Food security   15 Social safety nets   Stimulating dialogue to promote peace and 16   stability 129 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN THE REPUBLIC OF CONGO F5. To what degree does the World Bank Group support with its resources (financial, technical, knowledge and convening power)? To no degree To a very significant Don't Prefer not at all degree know to answer 1 Social cohesion 1 2 3 4 5 6 7 8 9 10   2 Public financial management 1 2 3 4 5 6 7 8 9 10   3 Reducing gender based violence 1 2 3 4 5 6 7 8 9 10   4 Crisis preparedness 1 2 3 4 5 6 7 8 9 10   5 Crisis response 1 2 3 4 5 6 7 8 9 10   6 Access to justice systems 1 2 3 4 5 6 7 8 9 10   7 Security mechanisms 1 2 3 4 5 6 7 8 9 10   8 Conflict resolution mechanisms 1 2 3 4 5 6 7 8 9 10   Support domestic resource 9 1 2 3 4 5 6 7 8 9 10   mobilization 10 Access to basic services 1 2 3 4 5 6 7 8 9 10   11 Capacity of state institutions 1 2 3 4 5 6 7 8 9 10   12 Jobs 1 2 3 4 5 6 7 8 9 10   13 Improving livelihoods 1 2 3 4 5 6 7 8 9 10   14 Food security 1 2 3 4 5 6 7 8 9 10   15 Social safety nets 1 2 3 4 5 6 7 8 9 10   Stimulating dialogue to promote 16 1 2 3 4 5 6 7 8 9 10   peace and stability 130 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How frequently do you interact with the World Bank Group now in the Republic of Congo? 1 Never 2 Less than once a year 3 Once a year to a few times a year 4 Less than once a month 5 At least once a month 6 At least once a week G2. How much face-to-face access would you like to have with the World Bank Group in the Republic of Congo (i.e., discussions, meetings, conferences, workshops, training, etc.)? (Select only ONE response) 1 I prefer more frequent interactions with the World Bank Group I prefer the frequency of my interactions with the World Bank Group to be just about the same as they are 2 currently 3 I prefer less frequent interactions with the World Bank Group 4 I prefer to have no face to face interactions with the World Bank Group 5 Prefer not to answer G3. How do you get most of your information about economic and social development issues in the Republic of Congo? (Choose no more than TWO) 1 Local radio 6 Internet 2 International radio 7 Periodicals Social media (e.g., blogs, Facebook, Twitter, 3 8 International television YouTube, Flickr) 4 International newspapers 9 Local newspapers 5 Local television 10 Other (please specify): ____________________ G4. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) World Bank Group’s publications and other written Direct contact with World Bank Group (i.e., face to 1 5 materials face meetings/discussions) 2 e-Newsletters 6 World Bank Group’s website World Bank Group’s Social media (e.g., blogs, Facebook, Twitter, 3 7 seminars/workshops/conferences YouTube, Flickr) 4 Mobile phones 8 Other (please specify): ____________________ 131 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION G: COMMUNICATION AND INFORMATION SHARING Are you aware of the World Bank Group's Access to Information Policies under which the World G5 Yes No Bank Group discloses any information in its possession that is not on a list of exceptions? G6 Do you have reliable access to the Internet? Yes No G7 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, G8 Yes No Twitter, YouTube, and Flickr)? G9. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up G10. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for information/knowledge that you can use in your work? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to G11 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  Group website) I find the information on the World Bank Group’s G12 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10  Bank Group website) The World Bank Group’s social media channels (e.g., G13 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution 132 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory 3 Office of Parliamentarian 13 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial Department 4 14 Trade Union or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you primarily engage with in the Republic of Congo? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC) 3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ 133 World Bank Group Country Opinion Survey 2018: The Republic of Congo SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in the Republic of Congo? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in the Republic of Congo? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. What’s your age? 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above H10. Which best represents your geographic location? 1 Brazzaville 2 Pointe Noire 3 Dolisie 4 Ngo 5 Ouesso Thank you for completing the survey! 134