World Bank Group Country Opinion Survey 2016: Comoros FY 2016 Comoros Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 July 2016 World Bank Group Country Opinion Survey 2016: Comoros Acknowledgements The Comoros Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG) team led by Sharon Felzer (Senior Communications Officer, Head of PORG), Svetlana Markova, Jessica Cameron, Jing Guo, Calita Woods, and Isabel Tepedino. Dania Mendoza and Noreen Wambui provided data support. The report was prepared under the overall guidance and supervision of Sumir Lal (Director, ECRGP). PORG acknowledges the significant contribution from the country team and the local fielding agency COFINCO. In particular, PORG is grateful for the support from Erick Rabemananoro (Communications Officer) who coordinated the survey related activities from Antananarivo, Madagascar, and Antoissi Said Ali Said (Operations Analyst) in Moroni, Comoros. 1 World Bank Group Country Opinion Survey 2016: Comoros Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Comoros ...................................................8 V. Overall Attitudes toward the World Bank Group .......................13 VI. Sectoral Effectiveness................................................................20 VII. How the World Bank Group Operates .......................................24 VIII. World Bank Group’s Knowledge and Instruments .....................30 IX. The Future Role of the World Bank Group in Comoros..............34 X. Communication and Outreach ..................................................40 XI. Appendices ................................................................................44 2 World Bank Group Country Opinion Survey 2016: Comoros I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Comoros perceive the WBG. The survey explored:  General Issues Facing Comoros  Overall Attitudes toward the World Bank Group  World Bank Group’s Effectiveness and Results  The World Bank Group’s Knowledge Work and Activities  Working with the World Bank Group  The Future Role of the World Bank Group in Comoros  Communication and Information Sharing  Background Information II. Methodology From January to March 2016, 160 stakeholders of the WBG in Comoros were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the Office of the President/Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; island governments; bilateral/ multilateral agencies; private sector organizations; private foundations; the financial sector/ private banks; NGOs/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 134 stakeholders participated in the survey (84% response rate). Some respondents received and returned the questionnaires via post, courier, or email; others completed the questionnaire with the presence of a representative of the independent fielding agency. Respondents were asked about: general issues facing Comoros; their overall attitudes toward the WBG; the WBG’s effectiveness and results; the WBG’s knowledge work and activities; working with the WBG; the WBG’s future role in Comoros; and the WBG’s communication and information sharing. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’13 (response rate is 84%, N=126). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’13 COS report and the non- weighted data presented in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (page 99). 3 World Bank Group Country Opinion Survey 2016: Comoros III. Demographics of the Sample Current Position  For further analyses, the small number of respondents from the office of a minister were combined with respondents from the Office of the President/Prime Minister; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from NGOs/community based organizations and trade unions were combined in the “CSO” category; and the few respondents from independent government institutions and the judiciary branch were included in the “Other” category. There were no respondents from private foundations, youth groups, and faith-based groups. 4 World Bank Group Country Opinion Survey 2016: Comoros III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2016: Comoros III. Demographics of the Sample (continued) Geographic Locations  Geographic location comparisons can be found in Appendix C (page 89). Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2016: Comoros III. Demographics of the Sample (continued) Familiarity with the World Bank Group  Year comparison: Respondents in this year’s Country Survey and the FY’13 Country Survey had statistically similar levels of familiarity with the WBG (weighted mean in FY’16 = 5.2; weighted mean in FY’13 = 5.4)1.  Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Comoros, and significantly, moderately correlated with the extent to which the WBG plays a relevant role in development in Comoros, and the extent to which the WBG contributes to the country’s development results. 1 Please refer to Appendix E (page 99) for more details on weighting. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2016: Comoros IV. General Issues Facing Comoros Headed in the Right Direction2  Year comparison: This year’s respondents were significantly less likely to believe that Comoros is headed in the right direction compared to respondents in the FY’13 Country Survey.  Stakeholder groups: In this year’s Country Survey, majorities of respondents from the Office of the President/Prime Minister/Minister and employees of ministries/ministerial departments/implementation agencies indicated that Comoros is headed in the right direction, whereas respondents from bilateral/multilateral agencies were least positive about the prospect of Comoros. 2 Percentages presented in the chart were calculated based on weighted data from FY’16 and FY’13. 8 World Bank Group Country Opinion Survey 2016: Comoros IV. General Issues Facing Comoros (continued) Development Priority  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the most important development priorities in Comoros were “public sector governance/ reform” (38%) and “energy” (36%). 9 World Bank Group Country Opinion Survey 2016: Comoros IV. General Issues Facing Comoros (continued) What Would Contribute Most to Reducing Poverty  Year comparison: In the previous FY’13 Country Survey, respondents indicated that the greatest contributors to poverty reduction in Comoros were “job creation/ employment” (27%), “economic growth” (26%), and “energy” (22%). 10 World Bank Group Country Opinion Survey 2016: Comoros IV. General Issues Facing Comoros (continued) Factors Contributing to “Shared Prosperity” 11 World Bank Group Country Opinion Survey 2016: Comoros IV. General Issues Facing Comoros (continued) Gap between the Rich and the Poor Global Climate Change 12 World Bank Group Country Opinion Survey 2016: Comoros V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts  Year comparison: Respondents in the previous FY’13 Country Survey most often attributed failed or slow World Bank assisted reform efforts to that “the Government works inefficiently” (43%) and “there is not an adequate level of citizen/civil society participation” (41%). 13 World Bank Group Country Opinion Survey 2016: Comoros V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness3 (Indicator Question) Achieving Development Results (Indicator Question) Building/Strengthening Existing Country Systems (Indicator Question) 3 Means presented in the charts on this page were calculated based on weighted data from FY’16 and FY’13. 14 World Bank Group Country Opinion Survey 2016: Comoros V. Overall Attitudes toward the World Bank Group (continued) WBG Staff Preparedness4 WBG Staffing in Comoros The World Bank and the IFC Working Together  Only those stakeholders who responded “Yes” to the question “Do your projects involve both the World Bank and the IFC?” provided their views on the working relationship between the World Bank and the IFC. 4 Means presented in the charts on this page were calculated based on weighted data. 15 World Bank Group Country Opinion Survey 2016: Comoros V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups  Stakeholder groups: Respondents across stakeholder groups gave statistically similar overall ratings for the twenty eight indicator questions. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (see page 64).  Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the twenty eight COS indicator questions (mean rating = 6.7) compared to respondents who do not collaborate with the WBG (mean rating = 5.5). Responses for individual indicator questions by exposure to the WBG can be found in Appendix F (page 105). 16 World Bank Group Country Opinion Survey 2016: Comoros V. Overall Attitudes toward the World Bank Group (continued) Greatest Value  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank’s greatest value to Comoros was its “financial resources: investment lending” (52%). 17 World Bank Group Country Opinion Survey 2016: Comoros V. Overall Attitudes toward the World Bank Group (continued) Most Effective Instruments in Reducing Poverty  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the most effective World Bank’s instruments in reducing poverty in Comoros were “investment lending” (57%) and “capacity development” (46%). 18 World Bank Group Country Opinion Survey 2016: Comoros V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank’s greatest weakness in its work in the country was “not being adequately sensitive to political/social realities in Comoros” (26%). 19 World Bank Group Country Opinion Survey 2016: Comoros VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5 5 All means presented in this chart are calculated based on weighted data. See Appendix E for details. 20 World Bank Group Country Opinion Survey 2016: Comoros VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6 6 Note in the Appendix on the sectoral effectiveness (Appendix A, page 56) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 21 World Bank Group Country Opinion Survey 2016: Comoros VI. Sectoral Effectiveness (continued) The WBG Promoting Private Public Partnerships Helping the Poorest 22 World Bank Group Country Opinion Survey 2016: Comoros VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Comoros, bivariate correlational analyses were conducted using respondents’ ratings of the thirty four specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in Comoros. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at disaster management;  The WBG’s effectiveness at agricultural development;  The WBG’s effectiveness at environmental sustainability;  The WBG’s effectiveness at energy/electricity; and  The WBG’s effectiveness at equality of opportunity.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Comoros, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The area determined to be key driver from these analyses was:  The WBG’s effectiveness at crime and violence. 23 World Bank Group Country Opinion Survey 2016: Comoros VII. How the World Bank Group Operates The World Bank Group’s Work in Comoros: Year Comparison7 The World Bank Group’s Work in Comoros: Collaboration 7 Means in the chart were calculated based on weighted data. 24 World Bank Group Country Opinion Survey 2016: Comoros VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison8 8 Means in the chart were calculated based on weighted data. 25 World Bank Group Country Opinion Survey 2016: Comoros VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration 26 World Bank Group Country Opinion Survey 2016: Comoros VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison9 9 Means in the chart were calculated based on weighted data. 27 World Bank Group Country Opinion Survey 2016: Comoros VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration 28 World Bank Group Country Opinion Survey 2016: Comoros VII. How the World Bank Group Operates (continued) Collaboration between the UN and the WBG Internal Measuring and Monitoring 29 World Bank Group Country Opinion Survey 2016: Comoros VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities10  Stakeholder groups: In this year’s Country Survey, respondents from the Office of the President/Prime Minister/Minister, PMUs/consultants on WBG-supported projects, and bilateral/multilateral agencies indicated the most frequent usage (weekly/monthly) of the WBG’s knowledge work and activities compared to respondents from other stakeholder groups. 10 Percentages in the chart were calculated based on weighted data. 30 World Bank Group Country Opinion Survey 2016: Comoros VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Comoros’ Knowledge Needs11 (Indicator Question) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 11 Means in the charts on this page were calculated based on weighted data. 31 World Bank Group Country Opinion Survey 2016: Comoros VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities12 12 Means in the chart were calculated based on weighted data. 32 World Bank Group Country Opinion Survey 2016: Comoros VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Comoros’s Needs for Financial Instruments13 (Indicator Question) 13 Means in the chart were calculated based on weighted data. 33 World Bank Group Country Opinion Survey 2016: Comoros IX. The Future Role of the World Bank Group in Comoros Making the World Bank Group of Greater Value  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should “reduce the complexity of obtaining World Bank financing” (46%) and “reach out more to groups outside of Government” (36%) to make itself of greater value in Comoros. 34 World Bank Group Country Opinion Survey 2016: Comoros IX. The Future Role of the WBG in Comoros (continued) The World Bank Group Should Collaborate More with …  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should work more with “community based organizations” (39%), “private sector” (32%), and “beneficiaries” (28%) to ensure better development results in Comoros. 35 World Bank Group Country Opinion Survey 2016: Comoros IX. The Future Role of the WBG in Comoros (continued) Where the World Bank Group Should Focus its Resources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should focus its resources on “energy” (35%), “public sector governance/reform” (30%), and “poverty reduction” (26%). 36 World Bank Group Country Opinion Survey 2016: Comoros IX. The Future Role of the WBG in Comoros (continued) Future Combination of the WBG Services 37 World Bank Group Country Opinion Survey 2016: Comoros IX. The Future Role of the WBG in Comoros (continued) The WBG Playing a Leading Role vs. Other Donors 38 World Bank Group Country Opinion Survey 2016: Comoros IX. The Future Role of the WBG in Comoros (continued) Future Collaboration between the UN and the WBG 39 World Bank Group Country Opinion Survey 2016: Comoros X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 64) for all responses by stakeholder groups. General Information Sources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that they got most of their information about economic and social development issues in Comoros from “local newspapers” (70%) and “Internet” (46%). 40 World Bank Group Country Opinion Survey 2016: Comoros X. Communication and Outreach (continued) Preferred Information Sources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that they would prefer to receive information from the World Bank through “World Bank seminars/workshops/conferences” (50%) and “direct contact with World Bank” (47%). 41 World Bank Group Country Opinion Survey 2016: Comoros X. Communication and Outreach (continued) Access to Information14 Access to the Internet  91 percent of respondents in this year’s Country Survey indicated that they had access to the Internet.  Year comparison: This year’s respondents were significantly more likely to use a “High speed/WiFi” connection compared to respondents in the FY’13 Country Survey. 14 Percentages presented in the charts on this page were calculated based on weighted data. 42 World Bank Group Country Opinion Survey 2016: Comoros X. Communication and Outreach (continued) The WBG Website Usage15 Use of the WBG’s Social Media Channels 15 Percentages presented in the chart were calculated based on weighted data. 43 World Bank Group Country Opinion Survey 2016: Comoros XI. Appendices A. Responses to All Questions across All Respondents ..................... 45 B. Responses to All Questions by Stakeholder Groups ...................... 62 C. Responses to Indicator Questions by Geographic Location........... 87 D. Responses to Selected Questions by Level of Collaboration with the World Bank Group ........................................................................ 90 E. Responses to Selected Questions by Year ..................................... 97 F. Indicator Questions as a Function of Exposure to the WBG ........ 103 G. WBG Country Opinion Survey FY16 – Comoros Questionnaire .. 104 Comoros 44 World Bank Group Country Opinion Survey 2016: Comoros Appendix A: Responses to All Questions across All Respondents (N=134) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the stand ard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Comoros Percentage of Respondents 1. In general would you say that Comoros is headed in ... ? (N=133) The right direction 39.8% The wrong direction 26.3% Not sure 33.8% 2. Listed below are a number of development priorities in Comoros. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Comoros? (Choose no more than THREE) (Responses Combined; N=134) Energy/electricity 64.9% Public sector governance/reform (i.e., government effectiveness, public financial 51.5% management, public expenditure, fiscal system reform) Job creation/employment 20.9% Private sector development 18.7% Food security (i.e., fight against malnutrition) 16.4% Anti-corruption 15.7% Peace and security/stabilization/reconstruction 14.2% Health 10.4% Law and justice (e.g., judicial system) 10.4% Water and sanitation 9.0% Education 9.0% Poverty reduction 6.7% Foreign direct investment 5.2% Rural development 5.2% Transport (e.g., roads, bridges, transportation) 5.2% Economic growth 4.5% Climate change (e.g., mitigation, adaptation) 4.5% Environmental sustainability 3.7% Information and communications technology 3.7% Social protection (e.g., pensions, targeted social assistance) 3.0% Global/regional integration 2.2% Social cohesion 2.2% Local governance and institutions 2.2% Natural resource management (e.g., oil, gas, mining) 2.2% Urban development 1.5% Agricultural development 1.5% Disaster management 1.5% Gender equity 0.7% Regional conflict and tensions 0.7% Equality of opportunity (i.e., equity) 0.7% Financial markets 0.0% Trade and exports 0.0% Crime and violence 0.0% Regulatory framework 0.0% Communicable/non-communicable diseases 0.0% 45 World Bank Group Country Opinion Survey 2016: Comoros A. General Issues Facing Comoros (continued) 3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing Percentage of Respondents poverty in Comoros? (Choose no more than THREE) (Responses Combined; N=133) Job creation/employment 27.1% Energy/electricity 26.3% Economic growth 24.8% Anti-corruption 22.6% Private sector development 20.3% Rural development 19.5% Education 18.0% Law and justice (e.g., judicial system) 17.3% Agricultural development 15.8% Public sector governance/reform (i.e., government effectiveness, public financial 15.0% management, public expenditure, fiscal system reform) Water and sanitation 13.5% Local governance and institutions 9.8% Health 8.3% Transport (e.g., roads, bridges, transportation) 7.5% Social protection (e.g., pensions, targeted social assistance) 6.8% Foreign direct investment 6.8% Equality of opportunity (i.e., equity) 6.0% Information and communications technology 5.3% Food security (i.e., fight against malnutrition) 5.3% Peace and security/stabilization/reconstruction 4.5% Social cohesion 3.0% Natural resource management (e.g., oil, gas, mining) 3.0% Gender equity 2.3% Climate change (e.g., mitigation, adaptation) 1.5% Global/regional integration 1.5% Trade and exports 1.5% Urban development 1.5% Communicable/non-communicable diseases 1.5% Regional conflict and tensions 0.8% Environmental sustainability 0.8% Disaster management 0.8% Regulatory framework 0.0% Crime and violence 0.0% Financial markets 0.0% 46 World Bank Group Country Opinion Survey 2016: Comoros A. General Issues Facing Comoros (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Comoros? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=131) Greater access to micro-finance for the poor 32.8% Consistent economic growth 32.8% Education and training that better ensure job opportunity 32.8% Better employment opportunities for young people 20.6% Better entrepreneurial opportunities (i.e., to start small and medium sized 18.3% businesses) More reliable social safety net (i.e., greater social protection for the 17.6% poorest/targeted social assistance) Greater equity of fiscal policy 9.2% Better opportunity for the poor who live in rural areas 9.2% Greater access to health and nutrition for citizens 6.1% Better quality public services 5.3% Better employment opportunities for women 4.6% Greater voice and participation for citizens to help ensure greater accountability 4.6% A growing middle class 3.8% Other 1.5% Better opportunity for the poor who live in urban areas 0.8% 5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Comoros? Percentage of Respondents (Select only ONE response) (N=132) A very big problem 43.9% A moderately big problem 37.1% A small problem 8.3% Not a problem at all 7.6% Don't know 3.0% 6. In your view, is global climate change a very serious problem, somewhat Percentage of Respondents serious, not too serious, or not a problem? (Select only ONE response) (N=134) A very serious problem 86.6% A somewhat serious problem 10.4% Not too serious problem 1.5% Not a problem 0.0% Don't know 1.5% 47 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank Group in 133 0 5.05 2.40 Comoros? (1-Not familiar at all, 10-Extremely familiar) Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s 113 18 5.42 2.23 effectiveness in Comoros. (1-Not effective at all, 10-Very effective) Staff Preparedness N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Comoros solve its most 107 23 5.63 2.34 complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 48 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) 4. When thinking about how the World Bank Group can have the most impact on development results in Comoros, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and Percentage of Respondents knowledge services) in Comoros? (Choose no more than THREE) (Responses Combined; N=133) Energy/electricity 48.9% Agricultural development 30.8% Job creation/employment 27.8% Public sector governance/reform (i.e., government effectiveness, public financial 27.8% management, public expenditure, fiscal system reform) Health 23.3% Anti-corruption 15.8% Transport (e.g., roads, bridges, transportation) 13.5% Private sector development 13.5% Economic growth 11.3% Education 11.3% Water and sanitation 9.8% Poverty reduction 9.8% Rural development 6.8% Law and justice (e.g., judicial system) 6.0% Peace and security/stabilization/reconstruction 5.3% Information and communications technology 4.5% Social protection (e.g., pensions, targeted social assistance) 4.5% Foreign direct investment 3.8% Climate change (e.g., mitigation, adaptation) 3.0% Local governance and institutions 3.0% Urban development 2.3% Environmental sustainability 2.3% Food security (i.e., fight against malnutrition) 2.3% Social cohesion 2.3% Global/regional integration 1.5% Financial markets 1.5% Equality of opportunity (i.e., equity) 1.5% Disaster management 1.5% Gender equity 0.8% Trade and exports 0.8% Regulatory framework 0.8% Natural resource management (e.g., oil, gas, mining) 0.8% Crime and violence 0.0% Regional conflict and tensions 0.0% Communicable/non-communicable diseases 0.0% 49 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=133) activity do you believe is of greatest VALUE and which activity Greatest 2nd Greatest is of second greatest value in Comoros? Value Value Combined Financial resources 24.8% 9.0% 33.8% Help to bring discipline/effective supervision to implementation of 19.5% 14.3% 33.8% investment projects Capacity development 11.3% 14.3% 25.6% Technical assistance 6.0% 12.8% 18.8% Mobilizing third party financial resources 9.0% 9.0% 18.0% Strategy formulation (e.g., PRSP assistance) 5.3% 11.3% 16.5% Policy advice, studies, analyses 9.0% 4.5% 13.5% Data and statistics 7.5% 4.5% 12.0% Donor coordination 3.0% 9.0% 12.0% Linkage to non-Bank expertise (e.g., South-South knowledge 1.5% 6.0% 7.5% sharing) Convening/facilitating 2.3% 3.8% 6.0% Other 0.8% 1.5% 2.3% 6. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Comoros? (Choose no more than TWO) (Responses Combined; N=133) Not collaborating enough with stakeholders outside the Government 27.8% Not enough public disclosure of its work 18.8% Not willing to honestly criticize policies and reform efforts in the country 18.8% Its advice and strategies do not lend themselves to practical problem solving 18.0% Too influenced by developed countries 18.0% Inadequate number of World Bank Group staff members located in the country 13.5% Not adequately sensitive to political/social realities in Comoros 12.8% World Bank Group’s processes too complex 12.0% World Bank Group’s processes too slow (e.g., too bureaucratic in its operational 12.0% policies and procedures) Imposing technocratic solutions without regard to political realities 10.5% Not aligned with country priorities 8.3% Not exploring alternative policy options 7.5% Not client focused 4.5% Arrogant in its approach 3.8% Don’t know 3.0% Not aligned with other donors’ work 2.3% Not focused enough on issues that are unique to post-conflict countries 1.5% Other 1.5% Staff too inaccessible 0.8% The credibility of its knowledge/data 0.0% 50 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) 7. Which World Bank Group’s instruments do you believe are the MOST effective Percentage of Respondents in reducing poverty in Comoros? (Choose no more than TWO) (Responses Combined; N=134) Investment lending (financing specific projects) 44.0% Capacity development 42.5% Multi-sectoral approaches 19.4% Policy based lending/budget support to the Government 15.7% Technical assistance (advice, best practice, international experience, etc.) 14.9% Trust Fund management 14.2% Co-financing arrangements (i.e., with other donors) 10.4% Sector-wide approaches 9.7% Knowledge products/services (analytical work, studies, surveys, etc.) 9.0% Don’t know 6.7% Emergency Recovery lending 4.5% Other 0.0% 8. To what extent do you believe that the World Bank Group’s work and support Percentage of Respondents help the poorest in Comoros? (Select only ONE response) (N=131) To a fully sufficient degree 7.6% To a somewhat sufficient degree 14.5% To a somewhat insufficient degree 39.7% To a very insufficient degree 26.0% Don't know 12.2% 9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in Percentage of Respondents your country? (Choose no more than TWO) (Responses Combined; N=133) Beneficiaries 36.8% Private sector 34.6% NGOs/Community Based Organizations (CBOs) 31.6% Island Government 24.1% Parliament 15.8% Academia/think tanks/research institutes 11.3% Donor community 10.5% UN agencies 9.8% Youth/university groups 6.8% Media 6.0% Regional organizations (e.g., the AU, COMESA, OHADA, SADC, the Indian Ocean 5.3% Commission) Other 2.3% Emerging donors 2.3% UN and regional peace keeping forces 0.8% Don’t know 0.8% Foundations 0.0% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Comoros? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. Overall the World Bank Group currently plays a relevant role in development 125 8 6.38 2.36 in Comoros* 11. The World Bank Group’s work is aligned with what I consider the 118 15 5.49 2.56 development priorities for Comoros* 51 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Degree Comoros, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 12. Responsiveness to needs* 105 26 4.92 2.18 13. Flexibility (in terms of the institution’s products and services)* 98 32 5.19 2.03 14. Flexibility (in terms of changing country circumstances)* 101 26 5.38 2.17 15. Being inclusive* 80 45 5.15 2.11 16. Openness (sharing data and other information)* 104 25 6.08 2.39 17. Collaboration with the Government* 116 14 7.21 2.22 18. The speed in which it gets things accomplished on the ground* 99 26 5.19 2.31 19. Ease of access to the people at the World Bank Group who are making decisions 108 25 4.82 2.60 important to my work* 20. Collaboration with civil society* 116 13 4.86 2.30 21. Collaboration with the UN* 85 42 7.01 2.30 22. Staff accessibility* 100 31 5.58 2.39 23. Collaboration with other donors and development partners* 97 34 6.71 2.15 24. Collaboration with the private sector* 105 26 5.29 2.19 25. Straightforwardness and honesty* 91 38 6.48 2.30 26. Treating clients and stakeholders in Comoros with respect* 107 25 7.08 2.30 27. Being a long-term partner* 113 18 7.48 2.23 28. In the past year, have you seen more, less, or just about the same level of effective collaboration between the UN and the World Bank Group in your Percentage of Respondents country? (Select only ONE response) (Responses Combined; N=133) More effective collaboration 11.3% The same level of effective collaboration 36.8% Less effective collaboration 10.5% Don't know 41.4% 29. When World Bank Group assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more Percentage of Respondents than THREE) (Responses Combined; N=133) The Government works inefficiently 60.2% The World Bank Group is not sensitive enough to political/social realities on the 34.6% ground There is not an adequate level of citizen/civil society participation 33.8% Reforms are not well thought out in light of country challenges 33.8% Lack of/inadequate levels of capacity in Government 33.1% Political pressures and obstacles 30.8% Inadequate funding 16.5% The World Bank Group does not do adequate follow through/follow-up 16.5% The World Bank Group works too slowly 16.5% Poor donor coordination 8.3% Ongoing conflict and instability 5.3% Other 2.3% 52 World Bank Group Country Opinion Survey 2016: Comoros C. World Bank Group’s Effectiveness and Results 1. In your opinion, how IMPORTANT is it for the World Bank Group to be Importance involved in the following areas of development in Comoros? (1-Not important at all, 10-Very important) N DK Mean SD 1. Crime and violence 105 24 5.10 3.08 2. Financial markets 103 19 6.29 2.83 3. Transport (e.g., roads, bridges, transportation) 119 10 8.50 1.96 4. Anti-corruption 122 6 8.58 2.07 5. Regional conflict and tensions 104 19 5.40 2.80 6. Law and justice (e.g., judicial system) 121 10 8.21 2.22 7. Urban development 119 9 7.34 2.33 8. Environmental sustainability 118 10 7.92 2.18 9. Trade and exports 115 12 6.87 2.50 10. Information and communications technology 121 9 7.91 2.19 11. Poverty reduction 127 4 8.82 1.65 12. Gender equity 115 14 5.96 2.54 13. Private sector development 123 9 8.40 1.79 14. Foreign direct investment 110 18 7.36 2.29 15. Local governance and institutions 119 9 7.52 2.08 16. Water and sanitation 123 7 8.53 1.99 17. Regulatory framework 110 19 7.07 2.26 18. Economic growth 122 8 8.42 1.87 19. Energy/electricity 126 4 9.11 1.79 20. Disaster management 115 11 7.19 2.27 21. Public sector governance/reform (i.e., government effectiveness, 127 6 8.32 2.09 public financial management, public expenditure, fiscal system reform) 22. Job creation/employment 125 7 8.62 1.90 23. Social cohesion 107 16 6.68 2.46 24. Communicable/non-communicable diseases 117 12 6.61 2.50 25. Equality of opportunity (i.e., equity) 117 7 6.56 2.52 26. Social protection (e.g., pensions, targeted social assistance) 118 13 7.01 2.60 27. Rural development 125 7 8.12 1.88 28. Global/regional integration 107 22 6.93 2.29 29. Food security (i.e., fight against malnutrition) 121 10 7.75 2.10 30. Natural resource management (e.g., oil, gas, mining) 114 16 7.20 2.74 31. Peace and security/stabilization/reconstruction 117 10 7.21 2.49 32. Health 124 7 8.30 2.06 33. Climate change (e.g., mitigation, adaptation) 123 11 7.80 2.21 34. Agricultural development 126 4 8.55 1.80 35. Education 132 2 8.84 1.65 53 World Bank Group Country Opinion Survey 2016: Comoros C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the Effectiveness work it does in the following areas of development in Comoros? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Gender equity 68 61 4.56 2.51 2. Information and communications technology 84 47 5.60 2.57 3. Transport (e.g., roads, bridges, transportation) 75 56 4.79 2.61 4. Crime and violence 60 68 4.10 2.28 5. Regional conflict and tensions 57 72 4.25 2.44 6. Law and justice (e.g., judicial system) 71 58 4.70 2.47 7. Urban development 74 58 5.15 2.61 8. Environmental sustainability 81 49 5.43 2.38 9. Regulatory framework 74 57 6.14 2.31 10. Communicable/non-communicable diseases 73 57 5.15 2.51 11. Poverty reduction 111 22 5.40 2.45 12. Anti-corruption 93 39 4.69 2.67 13. Private sector development 94 36 4.60 2.29 14. Foreign direct investment 72 57 4.47 2.28 15. Water and sanitation 89 41 4.76 2.75 16. Trade and exports 73 54 4.16 2.39 17. Economic growth 94 34 5.46 2.32 18. Health 87 43 5.33 2.49 19. Disaster management 69 56 4.83 2.43 20. Public sector governance/reform (i.e., government effectiveness, public 100 33 6.24 2.46 financial management, public expenditure, fiscal system reform) 21. Job creation/employment 90 40 3.98 2.48 22. Social cohesion 70 58 4.64 2.29 23. Financial markets 62 65 4.68 2.19 24. Equality of opportunity (i.e., equity) 67 58 4.51 2.23 25. Energy/electricity 103 27 4.46 2.78 26. Rural development 90 39 4.59 2.53 27. Global/regional integration 62 67 5.44 2.38 28. Food security (i.e., fight against malnutrition) 83 49 4.84 2.61 29. Education 91 40 5.24 2.52 30. Peace and security/stabilization/reconstruction 71 56 5.03 2.43 31. Social protection (e.g., pensions, targeted social assistance) 73 58 4.37 2.49 32. Climate change (e.g., mitigation, adaptation) 79 51 5.38 2.66 33. Agricultural development 87 45 4.85 2.77 34. Natural resource management (e.g., oil, gas, mining) 73 60 3.93 2.35 54 World Bank Group Country Opinion Survey 2016: Comoros C. World Bank Group’s Effectiveness and Results (continued) Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve development results in Comoros? (1-To no degree at all, 10-To a very significant 112 22 6.11 2.06 degree) Building/Strengthening Country Systems N DK Mean SD 4. To what extent does the World Bank Group’s work help to build/strengthen existing country systems (e.g. procurement, financial management, etc.) in 106 28 6.22 2.17 Comoros? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Comoros? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 5. The World Bank Group’s financial instruments (i.e., investment lending, 106 27 5.42 2.15 Development Policy Financing, Trust Funds, etc.) meet the needs of Comoros* 6. The World Bank Group meets Comoros’s needs for knowledge services (e.g., 108 23 5.62 2.37 research, analysis, data, technical assistance)* Measuring and Correcting Work N DK Mean SD 7. To what extent do you believe the World Bank Group measures and corrects its work in real time in Comoros? (1-To no degree at all, 10-To a very significant 95 39 5.52 2.47 degree) D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=133) Weekly 9.0% Monthly 16.5% A few times a year 32.3% Rarely 30.8% Never 11.3% In Comoros, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 98 29 6.37 2.29 3. Include appropriate level of stakeholder involvement during preparation 99 31 5.29 2.18 4. Lead to practical solutions 104 28 5.20 2.37 5. Are accessible (well written and easy to understand) 109 22 5.42 2.52 6. Are source of relevant information on global good practices 99 31 6.19 2.22 7. Are adequately disseminated 103 22 4.82 2.50 8. Are translated enough into local language 99 30 3.00 2.49 9. Are adaptable to Comoros’s specific development challenges and country 106 26 5.08 2.43 circumstances* Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your country?* 116 18 6.55 2.36 (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10-Very high 108 26 6.57 2.14 technical quality) 55 World Bank Group Country Opinion Survey 2016: Comoros E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 104 29 3.98 2.55 2. The World Bank Group effectively monitors and evaluates the projects and 117 16 6.45 2.54 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 109 24 5.17 2.34 4. The World Bank Group’s “Safeguard Policy” requirements are reasonable 87 46 5.74 2.31 5. The World Bank Group’s conditions on its lending are reasonable 94 38 5.61 2.46 6. The World Bank Group takes decisions quickly in Comoros* 98 33 4.54 2.42 7. Working with the World Bank Group increases Comoros’s institutional capacity 117 15 6.68 2.28 8. Where country systems (e.g., procurement, financial management, etc.) are 92 41 6.67 2.33 adequate, the World Bank Group makes appropriate use of them* 9. The World Bank Group provides effective implementation support (i.e., 103 30 6.47 2.48 supervision of projects) WBG Promoting PPP in Comoros N DK Mean SD 10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Comoros? (1-To no degree 107 27 5.36 2.40 at all, 10-To a very significant degree) 11. Which of the following best describes the World Bank Group’s support in Percentage of Respondents Comoros? (Select only ONE response) (N=131) The World Bank Group is sufficiently selective and focuses on the most important 37.4% development challenges in Comoros The World Bank Group is not sufficiently selective in Comoros, and it is involved in 32.1% too many areas of development Don't know 30.5% WBG Staffing in Comoros N DK Mean SD 12. To what extent do you believe the World Bank Group is adequately staffed in 99 35 3.95 2.60 Comoros? (1-To no degree at all, 10-To a very significant degree) F. The Future Role of the World Bank Group in Comoros 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Comoros? (Choose no more than TWO) (Responses Combined; N=134) Reach out more to groups outside of Government 38.1% Offer more innovative financial products 26.9% Reduce the complexity of obtaining World Bank Group financing 24.6% Increase the level of capacity development in the country 22.4% Ensure greater selectivity in its work 16.4% Provide more adequate data/knowledge/statistics/figures on Comoros’s economy 14.2% Collaborate more effectively with Government clients (e.g., national, island) 12.7% Improve the quality of its experts as related to Comoros’s specific challenges 11.9% Increase the level of World Bank Group staffing in Comoros’s office 11.2% Improve the competitiveness of its financing compared to markets (e.g., cost, 9.7% timeliness, other terms) Work faster 7.5% Offer more innovative knowledge services 3.0% Other 0.7% 56 World Bank Group Country Opinion Survey 2016: Comoros F. The Future Role of the World Bank Group in Comoros (continued) 2. When considering the combination of services that the World Bank Group offers in Comoros, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should Percentage of Respondents offer more of in Comoros? (Select only ONE response) (N=133) Financial services 38.3% The combination is appropriate for Comoros 24.8% Knowledge products 13.5% Convening services 11.3% Don't know 9.8% None of the above 2.3% 3A. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Comoros? (Choose no Percentage of Respondents more than THREE) (Responses Combined; N=134) Public financial management 67.9% Jobs 56.7% Access to basic services 41.0% Social safety nets 28.4% Access to justice systems 26.9% Capacity of state institutions 25.4% Social cohesion 17.9% Stimulating dialogue to promote peace and stability 14.2% Improving livelihoods 8.2% Reducing violence 4.5% Conflict resolution mechanisms 4.5% Security mechanisms 3.7% 3B. Which THREE areas below would benefit most from other donors in Percentage of Respondents Comoros? (Choose no more than THREE) (Responses Combined; N=134) Social cohesion 30.6% Access to basic services 30.6% Jobs 30.6% Social safety nets 29.9% Capacity of state institutions 28.4% Access to justice systems 27.6% Public financial management 25.4% Stimulating dialogue to promote peace and stability 24.6% Improving livelihoods 23.9% Conflict resolution mechanisms 17.2% Reducing violence 14.9% Security mechanisms 13.4% 57 World Bank Group Country Opinion Survey 2016: Comoros F. The Future Role of the World Bank Group in Comoros (continued) 4. What should the World Bank Group do to improve collaboration with the UN Percentage of Respondents in the field? (Choose no more than THREE) (N=133) Develop joint or complementary projects with the UN, leveraging each 66.2% organization’s comparative advantages Organize more joint meetings and missions with the UN 54.9% Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and changing circumstances when both institutions are 45.1% engaged Share more information about the World Bank Group’s activities, products, and 39.1% knowledge Develop guidelines, framework and tools to facilitate operational cooperation and 37.6% cross-financing Involve UN experts to a greater degree in World Bank Group activities 36.8% Other 2.3% G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Comoros? (Choose no more than TWO) (Responses Combined; N=131) Local newspapers 48.9% Internet 43.5% Local television 25.2% Local radio 23.7% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 22.1% Other 9.2% International radio 6.9% International newspapers 6.9% International television 6.9% Periodicals 2.3% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=132) World Bank Group’s seminars/workshops/conferences 52.3% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 39.4% e-Newsletters 36.4% World Bank Group’s website 26.5% World Bank Group’s publications and other written materials 25.0% Mobile phones 9.1% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 7.6% Other 0.0% 3. Are you aware of the World Bank Group’s Access to Information Policies under which the World Bank Group discloses any information in its possession Percentage of Respondents that is not on a list of exceptions? (N=130) Yes 23.8% No 76.2% 58 World Bank Group Country Opinion Survey 2016: Comoros G. Communication and Information Sharing (continued) 4. If yes, from which of the following sources did you learn about the World Bank Percentage of Respondents Group’s Access to Information Policies? (Select only ONE response) (N=29) World Bank Group's website 41.4% World Bank Group's seminars/workshops/conferences 31.0% Colleagues/Friends/Peer organizations 13.8% News/Media 6.9% World Bank Group's e-Newsletters 3.4% Other 3.4% 5. Have you requested information from the World Bank Group on its activities Percentage of Respondents in the past year? (N=132) Yes 18.9% No 81.1% Percentage of Respondents 6. Were you able to obtain this information? (N=25) Yes 80.0% No 20.0% Percentage of Respondents 7. Do you have access to the Internet? (N=133) Yes 91.0% No 9.0% Percentage of Respondents 8. Do you use/have you used the World Bank Group website? (N=133) Yes 40.6% No 59.4% 9. Do you currently consult the World Bank Group social media sites (e.g., blogs, Percentage of Respondents Facebook, Twitter, YouTube, Flickr)? (N=133) Yes 27.8% No 72.2% 10. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=90) High speed/WiFi 83.3% Dial-up 16.7% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 11. I find the World Bank Group’s websites easy to navigate 44 27 7.09 2.13 12. I find the information on the World Bank Group’s websites useful 46 21 7.28 1.94 13. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, 53 74 7.32 2.28 YouTube, Flickr) are valuable sources of information about the institution 14. When I need information from the World Bank Group I know how to find it 74 55 5.81 2.95 15. The World Bank Group is responsive to my information requests and inquiries 51 78 5.57 2.84 59 World Bank Group Country Opinion Survey 2016: Comoros H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Select only ONE response) (N=134) Employee of a Ministry, Ministerial Department or Implementation Agency 17.9% NGO/Community Based Organization 13.4% Project Management Unit (PMU) overseeing implementation of project/ 9.7% Consultant/Contractor working on World Bank Group supported project/program Private Sector Organization 9.7% Academia/Research Institute/Think Tank 8.2% Island Government Office or Staff 6.0% Bilateral/Multilateral Agency 6.0% Media (press, radio, TV, web, etc.) 6.0% Office of Parliamentarian 5.2% Office of the President, Prime Minister 4.5% Financial Sector/Private Bank 3.7% Independent Government Institution (i.e., Regulatory Agency, Central 3.7% Bank/oversight institution) Trade Union 2.2% Office of Minister 1.5% Other 1.5% Judiciary Branch 0.7% 2. Please identify the primary specialization of your work. Percentage of Respondents (Select only ONE response) (N=134) Education 13.4% Finance and markets 12.7% Generalist (specialized in multiple sectors) 9.7% Other 9.7% Macroeconomics and fiscal management 9.0% Governance 7.5% Transport and ICT 4.5% Environment and natural resources 3.7% Trade and competitiveness 3.7% Urban, rural, and social development 3.7% Agriculture 3.7% Public-private partnerships 3.0% Health, nutrition, and population 3.0% Energy and extractives 3.0% Jobs 3.0% Gender 2.2% Water 1.5% Social protection and labor 1.5% Fragility, conflict and violence 0.7% Poverty 0.7% 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents (IDA, IFC, or MIGA) in your country? (Select only ONE response) (N=131) Yes 35.1% No 64.9% 60 World Bank Group Country Opinion Survey 2016: Comoros H. Background Information (continued) 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Comoros? (Select only ONE response) (N=67) The World Bank (IDA) 73.1% The International Finance Corporation (IFC) 10.4% The Multilateral Investment Guarantee Agency (MIGA) 1.5% Other 14.9% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=125) Yes 20.0% No 80.0% 6. If yes, what was your view of how the two institutions work together in Percentage of Respondents Comoros? (Select only ONE response) (N=25) The two institutions work well together 28.0% The way the two institutions work together needs improvement 36.0% The two institutions do not work well together 8.0% Don't know 28.0% 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Comoros? (Choose no more than TWO) (Responses Combined; N=127) Observer (i.e., follow in media, discuss in informal conversations, etc.) 39.4% Collaborate as part of my professional duties 38.6% Use World Bank Group reports/data 30.7% Engage in World Bank Group related/sponsored events/activities 27.6% Use World Bank Group website for information, data, research, etc. 12.6% Percentage of Respondents 8. What’s your gender? (N=134) Female 17.2% Male 82.8% Percentage of Respondents 9. Which best represents your geographic location? (N=134) Moroni 59.0% Anjouan 19.4% Other Grande Comore 11.2% Moheli 10.4% 61 World Bank Group Country Opinion Survey 2016: Comoros Appendix B: Responses to All Questions by Stakeholder Groups16 Office of the President/Prime Minister/Minister N=8 Office of Parliamentarian N=7 Employee of a Ministry N=24 PMU/Consultant on WBG-supported Project N=13 Island Government N=8  Bilateral/Multilateral Agency N=8 Private Sector/Financial Sector/Private Bank N=18 CSO N=21 Media N=8  Academia/Research Institute/Think Tank N=11 Other N=8 A. General Issues facing Comoros In general would you say that Comoros is headed in...?* Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other The right direction 75.0% 57.1% 66.7% 38.5% 50.0% 14.3% 22.2% 23.8% 25.0% 0.0% 75.0% The wrong direction 12.5% 28.6% 12.5% 38.5% 0.0% 57.1% 38.9% 33.3% 12.5% 27.3% 25.0% Not sure 12.5% 14.3% 20.8% 23.1% 50.0% 28.6% 38.9% 42.9% 62.5% 72.7% 0.0% *Significantly different between stakeholder groups 16 All 134 respondents provided information about their current positions. All respondents were included in the across-stakeholder analysis presented in this appendix. 62 World Bank Group Country Opinion Survey 2016: Comoros A. General Issues facing Comoros (continued) Listed below are a number of development priorities in Comoros. Please identify which of the following you consider the most important development priorities in Comoros? (Choose no more than THREE) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.5% 0.0% 9.1% 0.0% Food security 25.0% 14.3% 16.7% 15.4% 25.0% 25.0% 16.7% 9.5% 12.5% 18.2% 12.5% Peace and security/stabilization/reconstruction 12.5% 14.3% 4.2% 30.8% 12.5% 12.5% 11.1% 14.3% 25.0% 18.2% 12.5% Public sector governance/reform 37.5% 57.1% 45.8% 69.2% 62.5% 62.5% 33.3% 66.7% 50.0% 45.5% 37.5% Social protection 0.0% 0.0% 4.2% 0.0% 0.0% 12.5% 0.0% 4.8% 0.0% 0.0% 12.5% Gender equity 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Private sector development 37.5% 28.6% 12.5% 15.4% 12.5% 0.0% 44.4% 14.3% 25.0% 0.0% 12.5% Foreign direct investment 0.0% 14.3% 4.2% 0.0% 25.0% 0.0% 5.6% 0.0% 12.5% 0.0% 12.5% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.5% 0.0% 0.0% 0.0% Energy/electricity 100.0% 42.9% 62.5% 84.6% 25.0% 62.5% 77.8% 57.1% 62.5% 63.6% 62.5% Regional conflict and tensions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% 0.0% 0.0% 0.0% 0.0% Job creation/employment 12.5% 28.6% 29.2% 7.7% 12.5% 0.0% 22.2% 28.6% 12.5% 9.1% 50.0% Rural development 0.0% 14.3% 0.0% 0.0% 0.0% 0.0% 5.6% 14.3% 12.5% 9.1% 0.0% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Water and sanitation 0.0% 28.6% 16.7% 0.0% 0.0% 12.5% 11.1% 9.5% 12.5% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 8.3% 0.0% 12.5% 12.5% 0.0% 4.8% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health 0.0% 0.0% 16.7% 15.4% 12.5% 12.5% 11.1% 0.0% 12.5% 9.1% 25.0% Climate change 12.5% 0.0% 4.2% 0.0% 0.0% 12.5% 0.0% 0.0% 12.5% 18.2% 0.0% Poverty reduction 0.0% 0.0% 8.3% 7.7% 12.5% 0.0% 11.1% 9.5% 0.0% 9.1% 0.0% Transport 0.0% 0.0% 0.0% 15.4% 0.0% 25.0% 5.6% 4.8% 0.0% 9.1% 0.0% Social cohesion 0.0% 0.0% 8.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% Education 12.5% 0.0% 16.7% 7.7% 12.5% 25.0% 11.1% 0.0% 0.0% 9.1% 0.0% Agricultural development 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 5.6% 0.0% 0.0% 0.0% 0.0% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Anti-corruption 12.5% 42.9% 16.7% 0.0% 25.0% 0.0% 0.0% 19.0% 25.0% 18.2% 37.5% Law and justice 12.5% 14.3% 4.2% 7.7% 12.5% 0.0% 11.1% 9.5% 25.0% 18.2% 12.5% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Local governance and institutions 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 5.6% 4.8% 0.0% 0.0% 0.0% Natural resource management 0.0% 0.0% 0.0% 7.7% 12.5% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% Economic growth 12.5% 0.0% 4.2% 0.0% 12.5% 25.0% 0.0% 0.0% 0.0% 0.0% 12.5% Disaster management 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% Information and communications technology 12.5% 0.0% 0.0% 7.7% 0.0% 0.0% 5.6% 0.0% 0.0% 18.2% 0.0% 63 World Bank Group Country Opinion Survey 2016: Comoros A. General Issues facing Comoros (continued) The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Comoros? (Choose no more than THREE) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Water and sanitation 0.0% 28.6% 20.8% 15.4% 0.0% 0.0% 5.6% 14.3% 37.5% 18.2% 0.0% Equality of opportunity 12.5% 0.0% 8.3% 7.7% 0.0% 14.3% 0.0% 9.5% 0.0% 9.1% 0.0% Rural development 0.0% 14.3% 20.8% 15.4% 12.5% 0.0% 38.9% 23.8% 12.5% 27.3% 12.5% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 9.1% 0.0% Regional conflict and tensions 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Global/regional integration 0.0% 0.0% 4.2% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender equity 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 4.8% 12.5% 0.0% 0.0% Economic growth* 75.0% 0.0% 16.7% 15.4% 25.0% 28.6% 33.3% 42.9% 12.5% 9.1% 0.0% Urban development 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Local governance and institutions 0.0% 14.3% 8.3% 7.7% 0.0% 14.3% 16.7% 9.5% 0.0% 18.2% 12.5% Social protection 0.0% 0.0% 8.3% 7.7% 0.0% 14.3% 5.6% 9.5% 0.0% 0.0% 25.0% Law and justice 25.0% 28.6% 20.8% 23.1% 37.5% 14.3% 11.1% 9.5% 0.0% 0.0% 37.5% Transport 12.5% 0.0% 0.0% 15.4% 25.0% 14.3% 0.0% 9.5% 0.0% 18.2% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 8.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 0.0% 0.0% 15.4% 0.0% 0.0% 11.1% 4.8% 0.0% 18.2% 0.0% Peace and security/stabilization/reconstruction 12.5% 14.3% 4.2% 7.7% 0.0% 0.0% 5.6% 4.8% 0.0% 0.0% 0.0% Anti-corruption 12.5% 28.6% 29.2% 15.4% 12.5% 0.0% 16.7% 23.8% 50.0% 18.2% 37.5% Education 25.0% 0.0% 8.3% 23.1% 0.0% 28.6% 22.2% 19.0% 25.0% 27.3% 25.0% Foreign direct investment 0.0% 14.3% 4.2% 0.0% 12.5% 0.0% 22.2% 9.5% 0.0% 0.0% 0.0% Energy/electricity 25.0% 28.6% 20.8% 46.2% 25.0% 14.3% 16.7% 28.6% 37.5% 27.3% 25.0% Public sector governance/reform 0.0% 0.0% 20.8% 23.1% 25.0% 28.6% 11.1% 19.0% 12.5% 0.0% 12.5% Social cohesion 0.0% 0.0% 8.3% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 9.1% 0.0% Private sector development 37.5% 14.3% 12.5% 15.4% 25.0% 28.6% 33.3% 9.5% 37.5% 18.2% 12.5% Natural resource management 0.0% 14.3% 4.2% 0.0% 0.0% 14.3% 0.0% 4.8% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% Health 0.0% 0.0% 0.0% 23.1% 0.0% 14.3% 11.1% 0.0% 25.0% 9.1% 25.0% Agricultural development 37.5% 28.6% 20.8% 0.0% 25.0% 14.3% 11.1% 9.5% 12.5% 9.1% 25.0% Disaster management 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 25.0% 57.1% 25.0% 15.4% 37.5% 42.9% 16.7% 14.3% 25.0% 36.4% 50.0% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Trade and exports 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 5.6% 0.0% 0.0% 0.0% 0.0% Food security 0.0% 14.3% 8.3% 7.7% 12.5% 0.0% 0.0% 4.8% 0.0% 9.1% 0.0% *Significantly different between stakeholder groups 64 World Bank Group Country Opinion Survey 2016: Comoros A. General Issues facing Comoros (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Comoros? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Consistent economic growth 57.1% 42.9% 34.8% 38.5% 12.5% 25.0% 33.3% 38.1% 14.3% 27.3% 25.0% More reliable social safety net 28.6% 0.0% 8.7% 38.5% 25.0% 37.5% 11.1% 19.0% 0.0% 9.1% 25.0% Greater access to micro-finance for the poor 14.3% 28.6% 39.1% 30.8% 37.5% 0.0% 27.8% 23.8% 71.4% 45.5% 50.0% Greater voice and participation for citizens to help 0.0% 14.3% 0.0% 7.7% 12.5% 12.5% 5.6% 4.8% 0.0% 0.0% 0.0% ensure greater accountability Greater access to health and nutrition for citizens* 0.0% 0.0% 4.3% 0.0% 0.0% 12.5% 5.6% 0.0% 0.0% 18.2% 37.5% Better entrepreneurial opportunities 14.3% 57.1% 17.4% 15.4% 0.0% 12.5% 27.8% 23.8% 0.0% 9.1% 12.5% A growing middle class 14.3% 0.0% 4.3% 0.0% 0.0% 0.0% 11.1% 4.8% 0.0% 0.0% 0.0% Better opportunity for the poor who live in rural 14.3% 0.0% 17.4% 7.7% 12.5% 0.0% 11.1% 9.5% 14.3% 0.0% 0.0% areas Better opportunity for the poor who live in urban 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% 0.0% 0.0% 0.0% 0.0% areas Better employment opportunities for young people 14.3% 14.3% 13.0% 15.4% 25.0% 37.5% 33.3% 9.5% 28.6% 27.3% 25.0% Better employment opportunities for women 0.0% 0.0% 4.3% 0.0% 0.0% 25.0% 0.0% 4.8% 14.3% 9.1% 0.0% Greater equity of fiscal policy 14.3% 14.3% 8.7% 0.0% 12.5% 0.0% 5.6% 14.3% 0.0% 18.2% 12.5% Education and training that better ensure job 14.3% 28.6% 34.8% 46.2% 50.0% 25.0% 22.2% 42.9% 42.9% 27.3% 12.5% opportunity Better quality public services 14.3% 0.0% 4.3% 0.0% 12.5% 12.5% 0.0% 4.8% 14.3% 9.1% 0.0% Other 0.0% 0.0% 8.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Comoros?* (Select only ONE response) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other A very big problem 25.0% 28.6% 33.3% 53.8% 37.5% 28.6% 50.0% 70.0% 12.5% 63.6% 37.5% A moderately big problem 62.5% 57.1% 41.7% 30.8% 12.5% 57.1% 38.9% 30.0% 62.5% 9.1% 25.0% A small problem 12.5% 0.0% 16.7% 7.7% 25.0% 0.0% 0.0% 0.0% 12.5% 18.2% 0.0% Not a problem at all 0.0% 14.3% 8.3% 7.7% 25.0% 0.0% 0.0% 0.0% 0.0% 9.1% 37.5% Don't know 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 11.1% 0.0% 12.5% 0.0% 0.0% *Significantly different between stakeholder groups 65 World Bank Group Country Opinion Survey 2016: Comoros A. General Issues facing Comoros (continued) In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other A very serious problem 87.5% 100.0% 83.3% 76.9% 87.5% 100.0% 77.8% 95.2% 75.0% 100.0% 75.0% A somewhat serious problem 12.5% 0.0% 12.5% 15.4% 12.5% 0.0% 16.7% 0.0% 25.0% 0.0% 25.0% Not too serious problem 0.0% 0.0% 0.0% 7.7% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% Not a problem 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don't know 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 5.6% 0.0% 0.0% 0.0% 0.0% B. Overall Attitudes toward the World Bank Group Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World 8 7.50 2.00 7 5.14 1.46 24 5.58 2.52 13 5.92 2.29 8 4.88 2.23 7 6.00 1.73 18 4.22 2.32 21 4.62 2.67 8 4.38 2.39 11 4.55 2.07 8 3.25 1.75 Bank Group in Comoros?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between stakeholder groups Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the 7 6.57 1.27 6 5.33 2.07 22 6.23 2.29 13 5.85 2.30 8 5.13 2.80 5 6.80 1.48 13 4.00 2.00 16 4.81 2.37 7 5.71 1.38 10 4.40 1.58 6 5.67 2.94 World Bank Group’s effectiveness in Comoros. (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Comoros 6 5.33 1.97 7 6.57 1.99 19 6.63 2.69 11 5.18 2.40 6 5.17 3.31 7 6.14 1.57 14 4.50 1.79 16 6.06 2.32 7 5.29 1.50 8 4.88 3.00 6 5.17 2.04 solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 66 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Comoros, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Comoros? (Choose no more than THREE) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Health 37.5% 14.3% 29.2% 7.7% 37.5% 0.0% 22.2% 38.1% 12.5% 9.1% 25.0% Peace and security/stabilization/reconstruction 12.5% 14.3% 4.2% 7.7% 0.0% 0.0% 0.0% 4.8% 0.0% 9.1% 12.5% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Transport 12.5% 28.6% 12.5% 15.4% 12.5% 14.3% 5.6% 14.3% 25.0% 18.2% 0.0% Agricultural development 25.0% 42.9% 45.8% 23.1% 50.0% 14.3% 27.8% 19.0% 37.5% 27.3% 25.0% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% 4.8% 0.0% 0.0% 0.0% Job creation/employment 12.5% 42.9% 25.0% 30.8% 25.0% 0.0% 38.9% 19.0% 37.5% 27.3% 50.0% Public sector governance/reform 25.0% 14.3% 25.0% 38.5% 25.0% 57.1% 33.3% 33.3% 12.5% 18.2% 12.5% Social protection 0.0% 0.0% 4.2% 15.4% 0.0% 28.6% 0.0% 0.0% 0.0% 0.0% 12.5% Rural development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 11.1% 19.0% 12.5% 9.1% 12.5% Foreign direct investment 0.0% 14.3% 4.2% 0.0% 0.0% 0.0% 11.1% 0.0% 12.5% 0.0% 0.0% Education 12.5% 0.0% 20.8% 23.1% 12.5% 0.0% 16.7% 9.5% 0.0% 0.0% 0.0% Energy/electricity 75.0% 42.9% 41.7% 69.2% 50.0% 57.1% 55.6% 23.8% 62.5% 45.5% 50.0% Social cohesion 0.0% 0.0% 4.2% 0.0% 0.0% 14.3% 0.0% 4.8% 0.0% 0.0% 0.0% Gender equity* 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% Financial markets 0.0% 0.0% 4.2% 7.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 4.2% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 9.1% 0.0% Environmental sustainability 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 9.1% 0.0% Economic growth 0.0% 14.3% 4.2% 15.4% 25.0% 28.6% 16.7% 14.3% 0.0% 9.1% 0.0% Regional conflict and tensions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Private sector development 25.0% 14.3% 8.3% 7.7% 0.0% 28.6% 11.1% 23.8% 12.5% 9.1% 12.5% Water and sanitation 12.5% 28.6% 8.3% 0.0% 0.0% 14.3% 5.6% 14.3% 12.5% 9.1% 12.5% Food security 12.5% 0.0% 0.0% 7.7% 0.0% 0.0% 5.6% 0.0% 0.0% 0.0% 0.0% Climate change 12.5% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% 9.1% 0.0% Information and communications technology 0.0% 0.0% 0.0% 15.4% 0.0% 0.0% 5.6% 4.8% 0.0% 9.1% 12.5% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% Law and justice 12.5% 14.3% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 25.0% 18.2% 12.5% Local governance and institutions 0.0% 0.0% 8.3% 0.0% 0.0% 0.0% 0.0% 9.5% 0.0% 0.0% 0.0% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Poverty reduction 12.5% 0.0% 4.2% 15.4% 25.0% 0.0% 5.6% 19.0% 0.0% 9.1% 12.5% Anti-corruption 0.0% 14.3% 25.0% 0.0% 25.0% 0.0% 5.6% 9.5% 25.0% 36.4% 37.5% Disaster management 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 5.6% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 67 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Comoros? Office of the Bilateral/ Private Sector/ Academia/ Greatest Value President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Policy advice, studies, analyses 28.6% 14.3% 16.7% 15.4% 0.0% 0.0% 0.0% 4.8% 0.0% 9.1% 12.5% Data and statistics 0.0% 0.0% 8.3% 15.4% 0.0% 12.5% 5.6% 4.8% 12.5% 9.1% 12.5% Convening/facilitating 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 5.6% 4.8% 0.0% 0.0% 0.0% Financial resources 0.0% 28.6% 25.0% 7.7% 37.5% 37.5% 44.4% 28.6% 12.5% 9.1% 25.0% Capacity development* 28.6% 0.0% 4.2% 0.0% 37.5% 37.5% 5.6% 9.5% 0.0% 9.1% 25.0% Technical assistance 14.3% 0.0% 8.3% 23.1% 0.0% 0.0% 5.6% 0.0% 0.0% 9.1% 0.0% Help to bring discipline/effective supervision to 14.3% 57.1% 8.3% 23.1% 12.5% 0.0% 5.6% 33.3% 37.5% 27.3% 12.5% implementation of investment projects Mobilizing third party financial resources 0.0% 0.0% 12.5% 0.0% 12.5% 12.5% 11.1% 14.3% 12.5% 0.0% 12.5% Donor coordination 0.0% 0.0% 0.0% 7.7% 0.0% 0.0% 5.6% 0.0% 12.5% 9.1% 0.0% Linkage to non-Bank expertise (e.g., South-South 0.0% 0.0% 0.0% 7.7% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% knowledge sharing) Strategy formulation (e.g., PRSP assistance) 14.3% 0.0% 8.3% 0.0% 0.0% 0.0% 11.1% 0.0% 12.5% 9.1% 0.0% Other 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Office of the Bilateral/ Private Sector/ Academia/ 2nd Greatest Value President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Policy advice, studies, analyses 0.0% 14.3% 4.2% 0.0% 0.0% 0.0% 5.6% 4.8% 0.0% 18.2% 0.0% Data and statistics 14.3% 14.3% 0.0% 15.4% 0.0% 12.5% 0.0% 4.8% 0.0% 0.0% 0.0% Convening/facilitating 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% 5.6% 4.8% 25.0% 0.0% 0.0% Financial resources 14.3% 0.0% 12.5% 15.4% 0.0% 25.0% 5.6% 4.8% 0.0% 0.0% 25.0% Capacity development 14.3% 0.0% 20.8% 15.4% 25.0% 0.0% 0.0% 14.3% 25.0% 27.3% 12.5% Technical assistance* 28.6% 0.0% 16.7% 0.0% 25.0% 50.0% 5.6% 14.3% 0.0% 9.1% 0.0% Help to bring discipline/effective supervision to 0.0% 14.3% 12.5% 0.0% 0.0% 0.0% 27.8% 23.8% 12.5% 9.1% 37.5% implementation of investment projects Mobilizing third party financial resources 0.0% 28.6% 12.5% 23.1% 12.5% 0.0% 0.0% 4.8% 0.0% 9.1% 12.5% Donor coordination 14.3% 0.0% 4.2% 0.0% 25.0% 0.0% 22.2% 9.5% 12.5% 9.1% 0.0% Linkage to non-Bank expertise (e.g., South-South 0.0% 14.3% 4.2% 7.7% 0.0% 0.0% 11.1% 4.8% 12.5% 9.1% 0.0% knowledge sharing) Strategy formulation (e.g., PRSP assistance) 14.3% 0.0% 8.3% 23.1% 12.5% 0.0% 16.7% 9.5% 12.5% 9.1% 12.5% Other 0.0% 14.3% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Comoros? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Too influenced by developed countries 42.9% 28.6% 20.8% 0.0% 37.5% 0.0% 5.6% 23.8% 12.5% 18.2% 25.0% Not exploring alternative policy options 0.0% 0.0% 12.5% 7.7% 12.5% 0.0% 0.0% 9.5% 0.0% 9.1% 25.0% Not collaborating enough with stakeholders outside 14.3% 57.1% 8.3% 7.7% 12.5% 0.0% 55.6% 33.3% 75.0% 18.2% 37.5% the Government* Its advice and strategies do not lend themselves to 14.3% 14.3% 20.8% 0.0% 50.0% 12.5% 27.8% 9.5% 12.5% 27.3% 12.5% practical problem solving Not enough public disclosure of its work 28.6% 28.6% 16.7% 15.4% 0.0% 12.5% 22.2% 33.3% 12.5% 18.2% 0.0% Arrogant in its approach 0.0% 0.0% 4.2% 7.7% 0.0% 12.5% 0.0% 0.0% 12.5% 9.1% 0.0% Not client focused 14.3% 14.3% 0.0% 0.0% 12.5% 0.0% 11.1% 0.0% 0.0% 0.0% 12.5% The credibility of its knowledge/data 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% World Bank Group’s processes too complex 28.6% 0.0% 12.5% 30.8% 12.5% 0.0% 11.1% 9.5% 0.0% 9.1% 12.5% Not willing to honestly criticize policies and reform 0.0% 0.0% 12.5% 30.8% 0.0% 12.5% 27.8% 19.0% 12.5% 45.5% 25.0% efforts in the country Staff too inaccessible 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% Imposing technocratic solutions without regard to 14.3% 14.3% 12.5% 7.7% 12.5% 12.5% 5.6% 4.8% 12.5% 9.1% 25.0% political realities World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and 0.0% 14.3% 20.8% 30.8% 0.0% 25.0% 5.6% 9.5% 0.0% 9.1% 0.0% procedures) Not aligned with other donors’ work 0.0% 0.0% 0.0% 0.0% 12.5% 12.5% 5.6% 0.0% 0.0% 0.0% 0.0% Not aligned with country priorities 14.3% 0.0% 4.2% 7.7% 12.5% 25.0% 0.0% 14.3% 12.5% 9.1% 0.0% Not adequately sensitive to political/social realities 0.0% 14.3% 12.5% 0.0% 25.0% 0.0% 11.1% 9.5% 37.5% 18.2% 25.0% in Comoros Not focused enough on issues that are unique to 14.3% 0.0% 0.0% 7.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% post-conflict countries Inadequate number of World Bank Group staff 14.3% 14.3% 16.7% 38.5% 0.0% 62.5% 5.6% 4.8% 0.0% 0.0% 0.0% members located in the country* Other 0.0% 0.0% 4.2% 7.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 8.3% 0.0% 0.0% 0.0% 5.6% 4.8% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Comoros? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Trust Fund management 0.0% 14.3% 20.8% 15.4% 0.0% 12.5% 5.6% 23.8% 0.0% 18.2% 25.0% Knowledge products/services 0.0% 0.0% 12.5% 7.7% 0.0% 25.0% 5.6% 9.5% 0.0% 18.2% 12.5% Capacity development 37.5% 28.6% 45.8% 38.5% 62.5% 75.0% 33.3% 23.8% 62.5% 36.4% 62.5% Technical assistance 12.5% 28.6% 12.5% 23.1% 37.5% 12.5% 16.7% 0.0% 12.5% 9.1% 25.0% Investment lending 75.0% 57.1% 37.5% 30.8% 50.0% 37.5% 55.6% 38.1% 62.5% 27.3% 37.5% Policy based lending/budget support to the 25.0% 0.0% 16.7% 30.8% 12.5% 12.5% 16.7% 19.0% 12.5% 9.1% 0.0% Government Multi-sectoral approaches 12.5% 28.6% 12.5% 7.7% 37.5% 12.5% 11.1% 42.9% 12.5% 27.3% 0.0% Co-financing arrangements 12.5% 28.6% 4.2% 15.4% 0.0% 0.0% 22.2% 4.8% 12.5% 9.1% 12.5% Sector-wide approaches 0.0% 14.3% 12.5% 15.4% 0.0% 12.5% 11.1% 4.8% 0.0% 9.1% 25.0% Emergency Recovery lending 0.0% 0.0% 12.5% 7.7% 0.0% 0.0% 0.0% 4.8% 12.5% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 12.5% 0.0% 8.3% 0.0% 0.0% 0.0% 11.1% 9.5% 0.0% 18.2% 0.0% To what extent do you believe that the World Bank Group’s work and support help the poorest in Comoros? (Select only ONE response) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other To a fully sufficient degree 12.5% 16.7% 0.0% 0.0% 37.5% 0.0% 11.8% 9.5% 12.5% 0.0% 0.0% To a somewhat sufficient degree 12.5% 0.0% 25.0% 0.0% 12.5% 37.5% 5.9% 9.5% 12.5% 9.1% 37.5% To a somewhat insufficient degree 37.5% 16.7% 37.5% 83.3% 25.0% 37.5% 17.6% 42.9% 50.0% 45.5% 37.5% To a very insufficient degree 37.5% 50.0% 29.2% 16.7% 12.5% 12.5% 41.2% 19.0% 25.0% 18.2% 25.0% Don't know 0.0% 16.7% 8.3% 0.0% 12.5% 12.5% 23.5% 19.0% 0.0% 27.3% 0.0% 70 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Parliament* 12.5% 57.1% 20.8% 0.0% 25.0% 0.0% 11.1% 14.3% 37.5% 0.0% 12.5% Donor community 12.5% 0.0% 8.3% 15.4% 0.0% 28.6% 16.7% 14.3% 0.0% 0.0% 12.5% Media* 0.0% 0.0% 0.0% 0.0% 0.0% 28.6% 5.6% 0.0% 50.0% 9.1% 0.0% Island Government* 25.0% 28.6% 16.7% 46.2% 75.0% 14.3% 11.1% 23.8% 12.5% 18.2% 12.5% Private sector 37.5% 28.6% 29.2% 30.8% 37.5% 28.6% 61.1% 19.0% 50.0% 27.3% 37.5% Academia/think tanks/research institutes* 37.5% 0.0% 8.3% 7.7% 0.0% 0.0% 5.6% 0.0% 0.0% 63.6% 12.5% NGOs/Community Based Organizations* 12.5% 14.3% 16.7% 46.2% 37.5% 0.0% 22.2% 66.7% 37.5% 18.2% 50.0% Youth/university groups 12.5% 0.0% 12.5% 0.0% 0.0% 0.0% 5.6% 9.5% 0.0% 18.2% 0.0% Beneficiaries 50.0% 14.3% 54.2% 38.5% 12.5% 28.6% 44.4% 28.6% 12.5% 36.4% 50.0% Foundations 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% UN and regional peace keeping forces 0.0% 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Emerging donors 0.0% 14.3% 0.0% 0.0% 0.0% 14.3% 5.6% 0.0% 0.0% 0.0% 0.0% UN agencies 0.0% 28.6% 12.5% 15.4% 0.0% 42.9% 5.6% 4.8% 0.0% 0.0% 12.5% Regional organizations (e.g., the AU, COMESA, 0.0% 14.3% 4.2% 0.0% 12.5% 0.0% 5.6% 14.3% 0.0% 0.0% 0.0% OHADA, SADC, the Indian Ocean Commission) Other 0.0% 0.0% 8.3% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% Don’t know* 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group’s work in Comoros? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a 7 7.71 1.98 7 6.29 2.75 22 7.27 2.19 13 6.85 2.19 8 6.25 2.38 7 7.43 1.90 16 4.75 1.91 18 6.17 2.60 8 6.13 2.80 11 4.82 1.99 8 7.38 1.69 relevant role in development in Comoros* The World Bank Group’s work is aligned with what I consider the development priorities for 7 6.57 2.76 7 5.29 3.20 19 6.42 2.48 13 5.92 2.29 8 5.38 2.92 6 7.17 1.72 13 4.92 2.63 18 5.33 2.74 8 4.25 1.98 11 4.27 2.28 8 4.88 2.47 Comoros *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Comoros, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs 6 6.17 2.23 7 5.43 3.41 18 5.44 2.20 13 4.85 1.68 5 3.40 0.89 6 6.17 1.60 15 4.40 1.68 15 5.53 2.47 5 4.00 2.00 8 3.13 1.96 7 4.71 1.89 Flexibility (in terms of the institution’s products 5 5.40 3.21 7 4.71 2.14 21 5.38 2.01 11 5.45 1.63 4 5.00 1.15 6 5.67 1.51 15 4.73 1.98 11 5.73 2.53 5 4.00 2.12 6 5.17 2.32 7 5.29 2.14 and services) Flexibility (in terms of changing country 5 5.40 2.61 7 6.43 2.23 20 5.65 2.23 11 5.82 2.04 5 3.80 0.45 6 6.00 1.79 13 4.54 1.81 14 5.86 2.63 5 4.80 2.59 7 5.14 2.27 8 4.75 2.05 circumstances) Being inclusive 2 5.50 0.71 6 5.33 1.86 18 5.28 2.44 12 5.33 2.31 2 3.00 1.41 4 5.75 1.71 13 4.08 1.38 11 5.55 2.21 3 7.33 2.52 4 3.50 1.29 5 6.20 1.79 Openness (sharing data and other information) 5 5.00 3.24 7 7.14 2.19 22 6.59 2.22 12 6.67 1.92 5 5.60 2.30 6 6.67 2.50 13 5.23 2.20 14 5.93 2.53 5 6.80 2.39 7 5.00 2.71 8 5.50 3.02 Collaboration with the Government 7 7.14 2.85 6 8.00 2.76 21 7.38 2.29 13 7.69 1.32 7 6.29 2.50 6 8.00 1.67 16 5.94 1.95 17 7.94 2.05 6 8.50 1.52 9 6.00 1.87 8 7.00 3.02 The speed in which it gets things accomplished 5 5.40 3.05 6 5.67 3.88 18 5.89 2.17 12 6.83 1.80 6 5.00 2.45 6 5.50 1.38 15 3.80 1.74 14 4.93 2.27 4 3.50 1.91 5 4.20 1.79 8 5.13 2.17 on the ground Ease of access to the people at the World Bank Group who are making decisions important to 6 4.33 3.27 5 5.60 3.78 22 5.86 2.32 12 6.08 2.23 6 4.67 3.27 6 6.33 2.66 15 4.20 2.08 14 4.29 2.67 7 2.29 1.25 7 2.86 1.68 8 5.00 2.27 my work* Collaboration with civil society 7 5.43 1.72 6 4.50 2.66 22 6.00 2.31 11 5.91 2.21 7 5.43 3.10 6 5.17 2.14 15 4.13 2.26 17 4.47 2.43 8 3.88 0.99 9 3.22 1.64 8 4.38 2.00 Collaboration with the UN 3 8.33 0.58 6 9.33 1.63 16 7.69 2.21 11 6.55 1.92 3 6.33 3.06 5 6.20 0.84 13 6.00 1.78 13 6.46 3.23 3 8.67 2.31 5 6.80 1.79 7 6.86 2.41 Staff accessibility* 5 6.40 3.58 4 6.00 2.71 18 6.56 1.98 12 6.50 1.57 5 5.40 2.30 7 7.29 1.98 13 4.00 1.63 15 5.53 2.20 6 4.17 3.31 7 4.00 2.58 8 5.00 2.51 Collaboration with other donors and 4 8.00 0.82 6 8.83 1.60 18 6.83 1.98 11 7.18 1.66 5 6.60 2.88 6 6.17 2.14 15 5.47 1.77 16 7.00 2.39 4 7.00 2.16 5 6.00 2.35 7 6.00 2.65 development partners Collaboration with the private sector* 7 5.00 2.00 6 6.67 2.66 17 5.88 2.03 11 6.00 1.79 4 4.25 1.89 5 5.40 2.19 16 3.94 1.88 16 6.56 2.66 7 3.43 1.13 8 4.88 1.64 8 4.88 1.46 Straightforwardness and honesty* 5 8.40 1.95 4 8.50 1.73 19 6.89 2.31 11 6.45 2.07 4 7.50 2.38 6 7.17 1.33 13 4.77 2.17 14 6.43 2.47 4 5.25 2.22 3 5.00 1.00 8 6.38 2.39 Treating clients and stakeholders in Comoros 6 7.83 3.43 7 9.29 0.95 20 7.40 2.11 12 7.50 1.88 4 7.25 2.99 6 7.00 2.00 15 5.80 1.97 17 6.47 2.32 6 6.50 2.59 6 7.67 2.16 8 6.88 2.70 with respect Being a long-term partner 6 8.83 0.75 7 8.29 2.36 21 8.00 2.00 12 7.75 1.36 5 6.60 1.34 6 6.83 2.04 16 6.56 1.90 16 7.13 2.96 6 7.67 3.01 10 7.80 2.49 8 7.00 2.93 *Significantly different between stakeholder groups In the past year, have you seen more, less, or just about the same level of effective collaboration between the UN and the World Bank Group in your country? (Select only ONE response) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other More effective collaboration 0.0% 0.0% 12.5% 23.1% 0.0% 28.6% 0.0% 19.0% 12.5% 0.0% 25.0% The same level of effective collaboration 50.0% 57.1% 41.7% 46.2% 75.0% 28.6% 22.2% 28.6% 25.0% 18.2% 37.5% Less effective collaboration 0.0% 14.3% 8.3% 7.7% 0.0% 0.0% 22.2% 23.8% 0.0% 9.1% 0.0% Don't know 50.0% 28.6% 37.5% 23.1% 25.0% 42.9% 55.6% 28.6% 62.5% 72.7% 37.5% 72 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) When World Bank Group assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more than THREE) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other The Government works inefficiently 50.0% 57.1% 62.5% 46.2% 62.5% 42.9% 72.2% 52.4% 50.0% 81.8% 75.0% Poor donor coordination 25.0% 0.0% 8.3% 7.7% 0.0% 28.6% 11.1% 9.5% 0.0% 0.0% 0.0% The World Bank Group is not sensitive enough to 37.5% 57.1% 33.3% 23.1% 50.0% 28.6% 22.2% 28.6% 50.0% 45.5% 37.5% political/social realities on the ground Lack of/inadequate levels of capacity in Government 25.0% 14.3% 29.2% 30.8% 37.5% 71.4% 33.3% 38.1% 37.5% 27.3% 25.0% There is not an adequate level of citizen/civil society 25.0% 42.9% 29.2% 30.8% 12.5% 14.3% 33.3% 52.4% 50.0% 36.4% 25.0% participation The World Bank Group works too slowly 25.0% 28.6% 16.7% 23.1% 25.0% 0.0% 33.3% 4.8% 0.0% 9.1% 12.5% The World Bank Group does not do adequate follow 12.5% 14.3% 16.7% 30.8% 12.5% 28.6% 16.7% 19.0% 12.5% 0.0% 12.5% through/follow-up Political pressures and obstacles 37.5% 14.3% 41.7% 23.1% 37.5% 42.9% 16.7% 33.3% 50.0% 27.3% 12.5% Reforms are not well thought out in light of country 50.0% 28.6% 33.3% 23.1% 37.5% 14.3% 33.3% 28.6% 25.0% 36.4% 75.0% challenges Ongoing conflict and instability 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 5.6% 4.8% 12.5% 18.2% 12.5% Inadequate funding 12.5% 42.9% 16.7% 46.2% 0.0% 0.0% 16.7% 9.5% 0.0% 18.2% 12.5% Other 0.0% 0.0% 0.0% 7.7% 0.0% 14.3% 0.0% 4.8% 0.0% 0.0% 0.0% 73 World Bank Group Country Opinion Survey 2016: Comoros C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Comoros? (1-Not important at all, 10-Very important) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Crime and violence 6 6.33 2.80 7 4.00 2.77 19 6.37 2.93 11 3.82 2.60 7 3.86 2.61 4 3.50 3.11 13 4.62 3.12 15 5.73 3.13 7 4.86 3.39 8 5.13 3.23 8 5.63 4.03 Financial markets 7 6.43 3.05 7 7.71 2.43 20 6.15 2.72 10 4.90 2.77 8 6.88 2.75 4 7.50 2.08 12 5.42 2.91 12 7.33 2.06 8 7.13 3.60 9 5.78 3.56 6 5.00 2.68 Transport 7 9.29 0.95 7 8.86 2.04 23 7.96 2.34 12 7.58 2.68 7 9.14 0.90 5 9.40 1.34 16 8.38 1.20 18 8.67 1.71 8 7.88 3.27 9 9.33 1.41 7 8.86 1.07 Anti corruption 8 8.75 1.75 7 8.57 3.36 20 8.50 1.99 13 8.31 1.38 8 8.88 1.36 6 9.17 0.98 18 8.33 2.17 17 8.71 2.11 8 8.75 3.15 9 7.89 2.89 8 9.25 1.39 Regional conflict and tensions 3 5.33 2.52 7 5.00 3.00 20 5.85 2.60 11 5.00 2.49 7 5.00 2.38 4 3.00 1.83 11 4.64 2.01 18 5.39 2.79 8 5.63 3.42 8 6.75 4.27 7 6.43 3.31 Law and justice 7 9.00 2.24 6 8.00 2.45 21 8.05 2.52 13 7.54 1.27 8 8.75 1.83 4 7.25 2.50 18 8.50 1.65 19 8.47 2.32 8 7.63 2.97 9 7.56 3.50 8 9.25 0.89 Urban development 7 7.29 2.43 7 8.71 1.89 22 6.95 2.10 12 7.17 2.21 8 8.25 1.28 4 6.75 2.63 15 7.33 2.06 19 6.89 2.79 8 8.25 1.83 9 7.00 3.57 8 7.50 2.51 Environmental sustainability 7 7.57 2.07 7 9.14 1.21 21 6.95 2.73 13 7.62 1.98 8 8.63 1.85 4 7.25 1.50 16 8.13 1.15 18 8.06 2.53 7 8.29 2.43 9 8.44 2.55 8 8.25 2.25 Trade and exports 6 6.50 2.17 7 8.00 3.06 20 6.10 2.05 11 6.00 2.72 8 6.88 2.90 4 7.00 1.41 14 8.00 1.96 19 6.74 2.75 8 7.88 2.47 10 6.50 2.99 8 7.00 2.62 Information and communications technology 8 8.63 1.85 6 7.83 3.49 21 7.33 2.08 12 7.00 2.59 8 8.38 1.77 5 8.00 1.87 18 8.06 1.73 18 7.78 2.46 8 7.38 2.72 9 9.44 0.73 8 8.38 2.33 Poverty reduction 6 10.00 0.00 7 9.57 0.79 23 8.43 1.90 13 9.08 0.95 8 8.50 1.93 6 9.17 1.33 18 9.17 0.99 20 8.55 2.28 8 9.00 1.51 10 8.20 1.75 8 8.50 2.00 Gender equity 7 7.00 2.31 6 5.50 1.52 20 6.10 2.53 13 5.54 2.40 8 4.00 1.69 5 6.20 2.86 15 6.47 2.85 17 6.12 2.26 8 5.38 3.07 8 5.25 3.28 8 7.50 2.33 Private sector development 8 9.13 2.10 7 9.71 0.76 21 7.90 2.07 13 8.08 1.32 7 7.57 1.72 6 9.00 0.89 16 9.06 0.93 20 7.90 2.40 8 8.75 1.83 10 7.90 1.66 7 8.86 1.21 Foreign direct investment 7 7.14 1.77 7 9.57 1.13 19 6.63 1.92 12 6.75 1.76 7 6.86 2.73 4 7.75 3.20 16 8.31 2.02 14 7.00 2.77 8 8.25 1.67 8 6.25 2.82 8 7.50 2.56 Local governance and institutions 6 7.50 2.35 7 7.71 1.60 21 7.57 2.01 12 7.25 1.48 7 7.86 1.57 5 6.40 2.88 16 7.63 2.36 20 7.80 2.53 8 6.63 1.69 9 7.00 1.94 8 8.63 2.07 Water and sanitation 8 9.38 0.74 7 9.29 1.50 20 8.65 2.18 13 7.62 2.36 7 8.14 1.68 6 8.67 2.34 18 8.39 1.85 19 8.42 2.14 8 8.38 3.07 9 8.44 1.81 8 9.25 0.89 Regulatory framework 6 8.00 1.55 5 8.20 1.30 19 6.68 2.36 13 6.15 2.19 6 6.33 2.94 5 7.20 2.49 14 7.79 1.89 18 7.56 2.20 8 7.00 2.00 9 7.33 2.65 7 5.86 2.79 Economic growth 8 9.38 0.92 7 9.00 1.00 20 8.30 1.89 12 8.00 2.09 7 8.29 1.98 6 9.00 1.55 18 8.56 1.54 18 8.61 1.42 8 8.13 2.64 10 7.80 2.66 8 7.88 2.70 Energy/electricity 8 9.50 1.07 7 9.57 0.79 24 8.50 2.47 12 9.25 0.97 7 9.00 1.41 7 9.57 0.79 18 9.39 1.29 18 8.78 2.34 8 8.75 3.15 9 9.67 0.71 8 9.50 0.76 Disaster management 4 6.25 2.06 6 7.83 1.72 20 7.25 2.45 13 5.62 1.85 8 6.63 2.62 5 8.00 2.92 16 7.13 2.19 19 7.63 2.27 8 6.50 1.77 10 8.80 2.20 6 7.50 1.76 Public sector governance/reform 7 8.86 1.35 7 8.86 2.19 23 8.00 1.76 13 8.54 1.66 8 8.75 1.58 7 9.29 1.25 17 8.12 2.03 19 7.89 2.79 8 8.75 2.31 10 7.60 2.95 8 8.63 2.26 Job creation/employment 8 9.63 0.74 7 9.14 1.21 22 8.36 2.44 13 8.08 1.55 8 8.88 1.73 4 9.25 1.50 18 8.72 1.27 20 8.00 2.18 8 8.25 3.24 9 8.89 1.54 8 9.50 1.07 Social cohesion 6 7.67 1.63 6 7.83 1.60 18 5.89 2.22 9 6.44 2.13 8 5.50 2.56 6 7.50 2.59 15 6.27 2.66 17 7.41 2.09 7 6.71 3.15 8 7.25 3.11 7 6.29 3.25 Communicable/non-communicable diseases 7 8.43 1.81 6 7.50 1.87 21 6.62 2.29 11 5.64 1.63 8 6.63 2.92 6 7.00 2.53 17 6.35 2.74 17 7.00 2.29 8 5.25 3.01 8 6.88 3.00 8 6.13 3.27 Equality of opportunity 7 8.29 1.50 7 7.00 2.24 20 6.35 2.16 13 5.92 1.32 8 6.25 2.96 4 5.25 2.75 17 5.82 2.74 18 7.17 2.36 8 6.63 3.54 7 6.71 3.55 8 7.13 3.09 Social protection 6 8.17 1.60 7 7.14 3.24 21 6.90 2.59 13 6.85 2.58 8 6.13 2.36 6 8.17 2.79 17 7.00 2.26 16 7.63 2.63 8 6.00 2.78 8 6.00 3.38 8 7.38 2.92 Rural development 7 9.00 1.00 7 9.00 1.15 23 7.70 2.05 12 7.58 1.68 8 8.13 1.81 7 7.86 2.41 16 8.19 1.64 19 8.21 1.93 8 8.38 1.92 10 8.10 2.64 8 8.25 1.98 Global/regional integration 7 7.29 2.56 5 7.80 1.92 21 6.52 2.20 11 6.00 1.67 4 5.75 2.99 5 5.40 2.30 15 7.00 2.93 15 7.87 1.88 8 7.50 1.85 9 7.11 2.42 7 7.29 2.43 Food security 7 8.00 1.73 7 8.57 1.90 23 7.48 2.35 12 6.92 1.98 6 8.67 1.97 7 7.71 2.69 17 7.47 2.35 17 7.88 1.93 8 7.63 2.50 9 8.56 1.67 8 7.75 1.67 Natural resource management 6 8.83 1.60 7 8.00 2.52 21 6.52 2.93 13 6.92 1.75 7 6.29 3.68 6 6.33 3.72 16 7.44 2.73 15 7.33 3.15 7 7.57 3.21 8 7.13 2.90 8 8.00 1.51 Peace and security/stabilization/reconstruction 7 8.43 2.64 6 9.00 1.55 21 6.81 2.68 12 7.17 1.59 6 7.00 2.83 7 6.57 3.41 15 6.13 2.53 17 7.88 2.47 8 6.63 2.13 10 7.10 2.56 8 7.88 2.30 Health 8 9.25 1.39 7 8.14 1.95 22 8.91 1.72 12 7.83 1.85 8 7.63 2.56 8 7.13 2.75 18 8.39 1.88 20 8.30 2.00 8 8.00 2.78 7 7.57 2.88 6 9.33 1.03 Climate change 7 9.00 1.00 6 9.00 1.10 22 7.95 1.76 13 7.00 1.68 7 7.57 2.64 7 7.71 2.69 17 6.94 2.36 19 7.84 2.75 8 8.38 2.20 10 8.50 2.22 7 7.14 2.73 Agricultural development 7 9.00 1.73 7 9.29 1.50 22 8.36 1.87 13 7.77 1.83 8 9.63 0.52 7 8.43 1.81 18 8.39 1.46 18 8.44 2.20 8 8.13 2.75 10 8.60 1.78 8 9.25 1.16 Education 8 9.63 0.74 7 9.57 0.79 24 8.29 2.14 13 8.23 1.54 8 9.50 0.53 7 8.29 1.89 18 8.89 1.32 20 9.05 1.61 8 8.50 2.83 11 9.00 1.34 8 9.38 1.06 74 World Bank Group Country Opinion Survey 2016: Comoros C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Comoros? (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Gender equity 4 4.25 3.20 6 4.00 1.26 12 4.33 2.35 7 5.00 0.58 6 6.17 2.32 4 3.00 1.63 8 2.63 1.92 11 5.73 3.47 3 5.67 3.06 3 4.67 2.52 4 4.50 3.11 Information and communications technology 6 5.50 2.35 7 5.71 2.98 13 5.85 2.38 10 6.50 1.84 6 5.00 2.97 4 5.50 3.00 9 5.67 3.08 11 5.82 2.99 7 6.00 2.77 6 4.17 2.64 5 4.40 2.30 Transport 6 4.83 2.48 7 5.29 2.87 11 5.09 2.51 6 4.33 2.58 6 4.50 2.88 5 4.60 1.67 8 3.63 2.83 11 6.27 2.97 6 5.00 3.10 5 3.00 1.87 4 4.50 1.91 Crime and violence 4 3.25 1.50 7 4.43 2.23 11 4.45 2.16 7 2.86 1.46 4 3.75 2.06 2 2.00 1.41 6 4.33 3.20 7 6.43 2.99 5 3.20 1.30 3 4.67 2.31 4 3.25 0.50 Regional conflict and tensions 3 3.33 2.31 5 5.20 3.19 10 4.50 2.51 7 3.71 1.70 4 5.50 3.70 2 2.00 1.41 6 3.17 1.72 8 5.25 3.01 5 4.80 2.59 2 4.00 2.83 5 3.20 0.84 Law and justice 6 4.50 1.87 4 4.00 1.83 11 4.55 2.54 7 3.86 1.77 5 3.40 2.41 3 4.67 2.89 9 4.44 2.55 11 6.27 2.94 5 5.60 2.19 4 5.25 2.75 6 4.17 3.06 Urban development* 5 3.60 2.79 6 6.33 3.72 13 5.69 2.36 8 4.00 2.07 5 5.20 1.30 2 2.50 0.71 8 3.63 2.20 11 7.73 1.35 5 4.20 1.79 5 4.00 2.12 6 5.50 3.39 Environmental sustainability 4 5.75 2.63 5 4.80 2.17 12 6.33 2.19 11 5.73 2.61 6 6.67 2.34 3 5.00 3.00 11 4.09 1.97 14 6.14 2.66 5 6.00 2.55 4 3.25 0.96 6 4.17 1.33 Regulatory framework 4 7.75 0.50 3 4.33 2.08 13 6.92 1.89 10 6.00 2.31 2 5.00 1.41 4 7.00 1.63 12 4.92 2.87 11 7.45 2.07 6 5.33 1.51 4 5.75 2.87 5 5.20 2.77 Communicable/non-communicable diseases 6 5.67 2.58 5 5.80 3.19 10 5.30 2.79 6 5.17 2.14 6 5.33 2.73 3 4.67 3.51 10 3.90 2.02 10 6.50 2.51 6 4.17 1.94 5 5.00 2.83 6 4.83 2.71 Poverty reduction 7 5.43 1.99 7 5.43 3.36 19 5.79 2.32 12 6.00 3.02 7 5.14 2.12 6 7.00 1.26 16 4.38 2.06 17 6.00 2.47 7 4.43 2.07 6 4.00 1.41 7 5.14 3.58 Anti corruption 7 4.29 2.50 7 5.43 3.26 14 5.64 3.05 11 5.09 2.51 6 4.50 2.95 5 5.60 1.67 13 2.92 1.50 14 5.14 3.28 5 4.60 2.70 5 3.20 1.30 6 4.83 2.71 Private sector development 7 3.00 1.63 5 5.80 3.90 15 5.53 2.56 10 4.80 2.30 6 5.00 2.28 6 5.83 1.47 15 4.13 1.96 11 4.55 2.46 6 3.83 1.47 7 3.43 1.51 6 4.50 2.51 Foreign direct investment 5 4.80 3.03 4 3.75 3.59 13 5.38 2.33 6 3.33 1.21 4 4.50 1.91 4 4.50 0.58 10 3.70 1.89 13 5.00 3.00 5 4.40 1.14 5 3.40 1.34 3 5.33 3.06 Water and sanitation 6 4.17 3.13 6 5.17 3.97 13 5.46 2.76 10 4.90 2.56 7 4.86 3.39 4 5.75 1.71 11 3.55 2.38 13 5.62 2.75 6 4.83 3.06 6 4.33 2.25 7 3.43 2.51 Trade and exports 4 3.50 2.52 5 3.00 2.00 9 5.11 2.52 6 4.50 2.95 6 3.67 1.63 6 5.67 2.07 11 3.36 2.01 10 4.30 3.02 5 3.40 0.89 6 4.33 2.73 5 4.60 3.21 Economic growth 6 6.17 1.33 5 5.40 3.13 14 5.29 2.13 12 6.50 2.47 6 5.50 2.07 5 6.00 1.41 15 4.60 2.10 11 5.09 2.63 6 4.50 1.64 8 5.50 2.78 6 6.33 3.39 Health 6 5.67 1.51 6 4.50 1.87 13 6.00 2.68 7 4.57 2.94 6 6.50 2.26 3 6.00 2.65 10 3.70 2.45 13 5.92 2.56 7 4.57 2.64 9 5.56 2.35 7 5.71 2.87 Disaster management 5 5.20 1.10 6 4.83 2.93 12 5.50 2.50 7 3.71 1.70 5 5.00 1.41 2 3.50 0.71 7 3.57 2.99 12 6.58 2.61 4 3.75 1.50 4 4.50 3.51 5 3.40 1.14 Public sector governance/reform 7 6.57 2.82 5 6.60 2.30 17 6.41 2.53 11 7.00 2.00 7 5.86 3.34 6 7.33 1.03 14 5.57 2.17 14 6.21 2.99 6 5.50 1.64 6 4.67 2.73 7 6.86 2.67 Job creation/employment 7 2.71 1.50 7 5.29 3.95 15 5.13 2.61 10 4.10 2.18 6 4.33 1.86 3 4.33 2.31 10 2.60 1.65 13 4.46 2.82 6 3.17 2.40 7 2.71 1.50 6 3.83 2.40 Social cohesion 5 4.20 2.05 4 4.50 2.08 9 6.33 1.80 7 5.29 1.60 5 5.00 2.24 3 4.67 1.53 9 3.11 2.47 11 5.09 3.02 4 4.75 2.50 7 4.00 2.31 6 3.67 1.63 Financial markets 4 4.50 1.91 5 5.80 3.03 9 4.89 1.69 7 5.43 1.51 3 4.33 1.53 3 5.33 2.08 9 3.78 1.99 8 4.13 2.64 4 4.75 3.30 4 2.75 0.96 6 5.83 2.64 Equality of opportunity 5 3.60 1.52 4 5.00 0.82 12 5.75 2.09 5 5.20 2.39 3 4.33 1.53 3 3.33 1.53 8 3.63 2.26 11 4.82 2.60 4 4.50 3.87 6 3.50 1.87 6 4.17 2.32 Energy/electricity 7 3.71 3.40 6 4.67 4.18 15 5.47 2.85 12 5.17 2.33 6 4.17 2.64 7 5.57 2.44 15 3.40 2.41 14 5.21 3.14 7 4.14 2.79 7 3.43 1.62 7 2.86 2.12 Rural development 6 4.17 2.56 7 5.14 3.80 15 5.33 2.61 7 5.71 2.14 6 4.83 2.86 4 4.75 2.87 11 3.00 2.24 14 5.71 1.82 5 3.40 2.30 9 4.22 2.11 6 2.67 1.63 Global/regional integration 3 5.00 1.00 6 5.33 3.88 10 6.10 1.37 5 6.00 1.58 4 5.75 2.50 3 3.33 1.53 6 3.67 2.73 13 6.31 1.97 4 5.50 2.65 4 4.75 2.22 4 5.25 3.95 Food security 6 3.83 2.14 7 4.71 3.82 13 5.62 2.90 9 5.11 2.32 5 4.00 2.24 3 6.33 1.53 8 3.88 2.23 14 5.21 2.36 6 4.33 3.20 7 4.57 2.30 5 5.20 3.63 Education 6 5.83 2.40 7 6.43 3.41 14 5.93 2.76 8 4.63 2.07 6 4.33 1.63 3 5.67 1.15 12 3.92 2.07 13 6.23 2.35 6 3.83 2.93 9 5.33 2.50 7 5.00 2.83 Peace and security/stabilization/reconstruction 4 4.00 3.16 6 6.50 2.74 13 6.23 1.92 6 4.00 2.00 4 3.75 1.50 3 3.67 1.53 6 3.17 2.14 12 5.50 2.71 6 5.83 1.17 5 4.80 1.79 6 4.50 3.56 Social protection 5 2.40 2.07 4 3.25 1.26 13 4.92 2.43 7 5.29 2.75 6 4.83 2.32 2 6.00 0.00 8 3.25 1.75 12 4.75 2.83 5 4.20 2.17 5 3.20 1.64 6 5.33 3.93 Climate change 3 6.67 0.58 7 6.86 2.61 13 5.77 2.68 9 5.00 3.16 7 5.14 2.34 3 4.67 3.06 9 4.44 1.94 13 6.23 2.83 4 5.00 3.46 6 3.67 1.63 5 4.80 3.63 Agricultural development 6 4.33 2.73 7 5.86 3.44 13 5.92 2.72 7 5.86 2.73 7 5.00 2.65 3 4.67 2.52 12 4.25 2.30 12 5.58 3.12 6 3.00 2.61 8 3.88 1.89 6 3.50 3.39 Natural resource management 6 3.67 1.63 5 5.20 2.95 13 4.62 2.66 7 3.86 1.95 6 3.50 1.38 3 3.00 2.00 8 2.88 1.55 10 4.10 2.42 4 4.50 3.51 6 2.50 1.64 5 5.00 3.81 *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2016: Comoros C. World Bank Group’s Effectiveness and Results (continued) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in 7 6.86 1.86 4 5.50 0.58 19 6.58 1.68 12 5.83 1.27 7 5.86 3.13 6 6.33 1.86 16 5.63 2.42 16 6.38 2.55 8 5.38 1.41 9 5.67 2.78 8 6.75 1.67 Comoros? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group help to build/strengthen existing country systems in 7 6.57 1.62 6 6.17 2.14 18 6.56 1.79 13 5.54 2.11 6 7.00 2.83 6 6.67 1.37 14 5.64 2.56 14 5.79 2.01 7 5.57 2.07 8 5.63 3.02 7 8.57 1.13 Comoros? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Comoros? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments 7 6.14 1.77 5 5.60 2.61 18 5.94 1.92 12 5.33 1.50 7 4.71 2.63 6 6.00 1.67 16 4.88 2.39 16 5.94 2.46 6 4.50 1.64 7 4.14 1.95 6 5.67 2.94 meet the needs of Comoros The World Bank Group meets Comoros’s 7 5.00 2.16 6 6.50 2.95 19 6.37 2.52 12 4.92 2.31 7 6.57 2.64 6 6.00 2.28 15 4.93 2.05 15 5.87 2.20 6 5.17 2.32 9 5.56 2.79 6 4.67 2.34 needs for knowledge services Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and corrects its work in real 6 4.83 2.48 6 6.17 2.40 18 5.50 2.31 12 4.92 1.31 6 6.50 2.35 5 5.60 2.07 12 5.08 2.94 12 7.17 2.29 6 4.00 1.79 6 5.17 3.76 6 5.17 3.31 time in Comoros? (1-To no degree at all, 10-To a very significant degree) 76 World Bank Group Country Opinion Survey 2016: Comoros D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Weekly 14.3% 14.3% 16.7% 23.1% 12.5% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% Monthly 42.9% 0.0% 12.5% 46.2% 12.5% 12.5% 11.1% 14.3% 12.5% 9.1% 12.5% A few times a year 0.0% 28.6% 33.3% 30.8% 62.5% 37.5% 16.7% 42.9% 12.5% 45.5% 37.5% Rarely 28.6% 42.9% 29.2% 0.0% 12.5% 25.0% 55.6% 19.0% 62.5% 36.4% 37.5% Never 14.3% 14.3% 8.3% 0.0% 0.0% 0.0% 16.7% 23.8% 12.5% 9.1% 12.5% In Comoros, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of a PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 6 6.67 2.58 4 6.25 2.63 21 6.67 2.20 12 7.25 2.05 5 6.40 1.14 7 6.57 2.37 9 5.89 1.76 12 6.75 2.83 7 6.00 1.63 8 5.13 2.10 7 5.29 3.55 Include appropriate level of stakeholder 5 5.80 2.05 6 4.00 1.10 19 5.58 2.17 10 5.20 1.87 6 5.50 1.38 7 5.71 2.29 10 4.60 2.22 14 6.29 2.49 7 4.43 2.07 8 4.63 2.45 7 5.43 2.94 involvement during preparation Lead to practical solutions 7 5.71 2.81 5 3.60 1.14 19 5.68 2.43 12 5.50 1.51 7 6.43 2.76 6 5.50 2.59 13 3.69 1.70 13 6.08 2.56 7 5.00 2.00 8 4.00 2.62 7 5.29 2.75 Are accessible (well written and easy to 7 5.43 3.10 6 5.33 3.20 19 6.00 2.31 13 5.77 2.55 6 6.83 2.14 7 6.14 2.27 13 4.46 1.98 16 4.75 2.82 6 4.33 2.42 9 5.22 2.91 7 5.86 2.41 understand) Are source of relevant information on global 4 5.25 1.50 4 6.25 2.87 17 7.59 1.73 11 6.82 1.25 6 6.50 2.07 6 7.00 2.19 12 4.67 1.83 16 5.75 2.49 7 5.71 2.69 9 5.89 2.37 7 5.86 2.73 good practices Are adequately disseminated 4 3.50 1.91 6 4.67 2.88 17 5.00 2.37 12 6.08 2.15 6 6.33 1.63 7 4.43 2.37 13 3.38 1.89 14 4.71 3.12 8 4.13 2.75 9 5.00 2.92 7 5.57 2.15 Are translated enough into local language 6 3.50 3.08 6 2.33 1.03 14 2.07 1.86 11 3.82 2.82 7 4.29 3.04 5 2.00 1.41 11 3.45 2.81 14 3.50 3.06 8 2.50 3.12 10 2.40 1.71 7 2.86 1.95 Are adaptable to Comoros’s specific development challenges and country 5 5.20 2.68 5 3.60 1.14 20 5.80 2.55 12 5.08 1.68 7 4.29 2.43 6 6.00 1.79 11 4.45 2.30 16 5.56 3.22 8 4.13 1.89 9 4.78 2.33 7 5.43 3.05 circumstances Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge 7 7.00 1.83 7 7.14 2.41 21 7.14 2.13 12 6.25 2.22 7 5.57 3.10 6 5.83 1.72 14 4.93 2.06 19 6.89 2.96 8 6.25 2.25 8 7.00 1.51 7 8.00 2.00 work and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and 6 6.83 1.72 6 7.17 2.14 20 7.15 2.01 13 6.31 2.29 7 5.43 2.57 6 6.67 1.51 13 5.85 2.41 16 6.38 2.47 7 6.29 1.11 8 6.75 2.55 6 7.83 1.33 activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 77 World Bank Group Country Opinion Survey 2016: Comoros E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds 6 5.00 3.41 5 3.60 1.95 19 4.16 2.87 13 5.23 3.14 8 4.63 3.02 6 5.83 2.14 13 3.23 2.09 14 3.21 1.85 5 2.40 2.07 9 3.11 1.62 6 3.33 2.07 promptly The World Bank Group effectively monitors and evaluates the projects and programs it 8 7.50 2.39 6 5.83 2.14 22 7.32 2.50 13 7.08 2.06 8 6.13 3.09 7 6.71 2.29 15 4.67 2.74 15 6.47 2.75 7 5.57 2.23 9 6.56 2.35 7 6.57 2.30 supports The World Bank Group’s approvals and reviews 7 5.00 2.08 5 5.20 2.95 22 6.09 2.51 12 5.75 1.91 8 4.50 2.73 6 6.17 1.60 13 3.92 2.02 14 5.07 2.30 6 5.17 2.14 8 3.88 1.46 8 5.25 3.20 are done in a timely fashion The World Bank Group’s “Safeguard Policy” 4 6.25 1.26 6 6.33 3.01 15 5.80 2.62 11 6.73 1.74 5 5.60 1.82 4 6.50 1.73 11 4.82 2.36 15 5.73 2.63 5 5.00 2.45 6 5.50 1.87 5 4.80 2.86 requirements are reasonable The World Bank Group’s conditions on its 6 6.67 1.75 5 5.40 2.97 15 6.00 2.65 7 6.43 2.23 8 6.25 2.66 5 6.00 1.73 12 5.00 2.80 16 5.13 2.39 6 5.33 2.80 7 5.14 2.34 7 5.00 2.89 lending are reasonable The World Bank Group takes decisions quickly 6 5.17 3.49 5 3.00 1.22 16 5.81 2.90 11 4.91 2.43 7 4.86 2.91 6 5.67 1.75 13 3.69 1.89 15 4.53 2.36 6 3.17 1.83 7 3.57 1.90 6 4.00 1.67 in Comoros Working with the World Bank Group increases 7 7.71 1.70 6 6.50 2.95 22 6.86 2.68 12 7.25 1.86 8 6.13 3.23 7 6.86 1.86 14 5.79 2.33 18 6.56 1.82 6 7.00 2.10 10 6.20 2.44 7 7.29 2.14 Comoros’s institutional capacity Where country systems are adequate, the World Bank Group makes appropriate use of 4 6.50 1.29 5 7.00 3.32 17 6.29 2.66 10 7.90 1.20 7 7.29 1.98 5 6.60 1.82 12 5.92 2.81 15 6.40 2.23 5 7.60 2.88 5 6.00 2.12 7 6.86 2.48 them The World Bank Group provides effective 6 6.67 3.01 5 6.80 2.95 17 7.29 2.44 12 7.50 1.38 8 6.25 3.20 6 6.33 1.51 12 5.42 2.78 18 6.11 2.83 5 6.00 2.35 7 5.57 2.23 7 6.57 2.15 implementation support Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that 7 5.43 1.90 7 4.71 3.82 19 5.79 2.46 9 5.67 2.45 7 6.86 2.73 5 5.20 1.10 14 4.00 2.48 15 5.73 2.46 7 4.71 1.38 9 5.56 1.74 8 5.25 2.38 promote private public partnerships in Comoros? (1-To no degree at all, 10-To a very significant degree) 78 World Bank Group Country Opinion Survey 2016: Comoros E. Working with the World Bank Group (continued) Which of the following best describes the World Bank Group’s support in Comoros? (Select only ONE response) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other The World Bank Group is sufficiently selective and focuses on the most important development 57.1% 14.3% 34.8% 84.6% 25.0% 62.5% 23.5% 33.3% 25.0% 27.3% 25.0% challenges in Comoros The World Bank Group is not sufficiently selective in Comoros, and it is involved in too many areas of 28.6% 42.9% 30.4% 7.7% 50.0% 12.5% 47.1% 33.3% 37.5% 27.3% 37.5% development Don't know 14.3% 42.9% 34.8% 7.7% 25.0% 25.0% 29.4% 33.3% 37.5% 45.5% 37.5% To what extent do you believe the World Bank Group is adequately staffed in Comoros? Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank 7 4.14 3.02 2 6.00 5.66 16 4.75 2.41 11 4.36 2.84 8 5.25 2.60 7 2.14 1.46 13 3.08 2.33 17 3.29 1.83 7 3.43 2.88 4 5.75 3.40 7 3.71 3.04 Group is adequately staffed in Comoros? (1-To no degree at all, 10-To a very significant degree) 79 World Bank Group Country Opinion Survey 2016: Comoros F. The Future Role of the World Bank Group in Comoros Which of the following SHOULD the World Bank Group do to make itself of greater value in Comoros? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Offer more innovative financial products 50.0% 42.9% 16.7% 15.4% 12.5% 0.0% 16.7% 42.9% 37.5% 45.5% 25.0% Ensure greater selectivity in its work 0.0% 14.3% 12.5% 30.8% 25.0% 12.5% 27.8% 4.8% 0.0% 9.1% 50.0% Provide more adequate data/knowledge/statistics/figures on Comoros’s 12.5% 14.3% 16.7% 23.1% 12.5% 25.0% 5.6% 19.0% 0.0% 9.1% 12.5% economy Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other 12.5% 14.3% 4.2% 0.0% 37.5% 0.0% 16.7% 9.5% 0.0% 9.1% 12.5% terms) Reach out more to groups outside of Government 37.5% 57.1% 33.3% 30.8% 25.0% 12.5% 50.0% 42.9% 75.0% 36.4% 12.5% Increase the level of capacity development in the 12.5% 0.0% 33.3% 7.7% 12.5% 62.5% 16.7% 38.1% 0.0% 9.1% 25.0% country* Improve the quality of its experts as related to 12.5% 14.3% 12.5% 15.4% 0.0% 0.0% 5.6% 14.3% 25.0% 27.3% 0.0% Comoros’s specific challenges Offer more innovative knowledge services 12.5% 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 4.8% 0.0% 0.0% 12.5% Collaborate more effectively with Government 12.5% 28.6% 25.0% 23.1% 37.5% 0.0% 0.0% 4.8% 0.0% 9.1% 0.0% clients (e.g., national, island)* Work faster 0.0% 0.0% 20.8% 7.7% 0.0% 0.0% 11.1% 4.8% 0.0% 0.0% 12.5% Reduce the complexity of obtaining World Bank 25.0% 14.3% 20.8% 30.8% 37.5% 0.0% 33.3% 9.5% 50.0% 36.4% 25.0% Group financing Increase the level of World Bank Group staffing in 12.5% 0.0% 4.2% 15.4% 0.0% 75.0% 11.1% 4.8% 12.5% 0.0% 12.5% Comoros’s office* Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% *Significantly different between stakeholder groups When considering the combination of services that the World Bank Group offers in Comoros, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Comoros? (Select only ONE response) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Financial services 50.0% 57.1% 41.7% 15.4% 50.0% 25.0% 38.9% 38.1% 37.5% 30.0% 50.0% Knowledge products 25.0% 14.3% 8.3% 23.1% 12.5% 12.5% 0.0% 9.5% 0.0% 30.0% 37.5% Convening services 0.0% 14.3% 8.3% 15.4% 12.5% 0.0% 27.8% 9.5% 12.5% 10.0% 0.0% None of the above 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 5.6% 4.8% 0.0% 0.0% 0.0% The combination is appropriate for Comoros 25.0% 14.3% 25.0% 38.5% 12.5% 50.0% 22.2% 23.8% 37.5% 20.0% 0.0% Don't know 0.0% 0.0% 16.7% 7.7% 0.0% 12.5% 5.6% 14.3% 12.5% 10.0% 12.5% 80 World Bank Group Country Opinion Survey 2016: Comoros F. The Future Role of the World Bank Group in Comoros (continued) Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Comoros? (Choose no more than THREE) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Social cohesion 37.5% 0.0% 25.0% 15.4% 25.0% 0.0% 16.7% 19.0% 0.0% 18.2% 25.0% Public financial management 50.0% 57.1% 75.0% 76.9% 75.0% 50.0% 66.7% 66.7% 75.0% 81.8% 50.0% Reducing violence 0.0% 0.0% 8.3% 0.0% 0.0% 0.0% 5.6% 4.8% 0.0% 9.1% 12.5% Access to justice systems 37.5% 28.6% 29.2% 30.8% 12.5% 25.0% 16.7% 28.6% 37.5% 18.2% 37.5% Security mechanisms 0.0% 14.3% 12.5% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% Conflict resolution mechanisms 0.0% 0.0% 8.3% 0.0% 12.5% 0.0% 5.6% 9.5% 0.0% 0.0% 0.0% Access to basic services* 62.5% 42.9% 37.5% 46.2% 12.5% 75.0% 38.9% 38.1% 0.0% 72.7% 25.0% Capacity of state institutions 12.5% 28.6% 16.7% 15.4% 25.0% 50.0% 22.2% 28.6% 50.0% 18.2% 37.5% Jobs 75.0% 85.7% 37.5% 46.2% 75.0% 37.5% 66.7% 47.6% 75.0% 63.6% 62.5% Improving livelihoods 0.0% 28.6% 12.5% 7.7% 0.0% 0.0% 5.6% 4.8% 25.0% 0.0% 12.5% Social safety nets 12.5% 14.3% 25.0% 38.5% 50.0% 50.0% 33.3% 33.3% 12.5% 9.1% 25.0% Stimulating dialogue to promote peace and stability 12.5% 0.0% 12.5% 23.1% 12.5% 12.5% 22.2% 14.3% 12.5% 9.1% 12.5% *Significantly different between stakeholder groups Which THREE areas below would benefit most from other donors in Comoros? (Choose no more than THREE) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Social cohesion 25.0% 28.6% 20.8% 53.8% 37.5% 0.0% 44.4% 28.6% 37.5% 18.2% 37.5% Public financial management 25.0% 42.9% 29.2% 7.7% 12.5% 25.0% 22.2% 19.0% 37.5% 36.4% 37.5% Reducing violence 0.0% 28.6% 16.7% 23.1% 37.5% 25.0% 5.6% 14.3% 0.0% 9.1% 12.5% Access to justice systems* 37.5% 0.0% 25.0% 7.7% 25.0% 62.5% 27.8% 9.5% 25.0% 63.6% 50.0% Security mechanisms 12.5% 0.0% 25.0% 15.4% 0.0% 0.0% 5.6% 19.0% 12.5% 9.1% 25.0% Conflict resolution mechanisms 25.0% 28.6% 8.3% 23.1% 12.5% 0.0% 22.2% 19.0% 25.0% 9.1% 25.0% Access to basic services 37.5% 0.0% 45.8% 30.8% 62.5% 37.5% 27.8% 38.1% 12.5% 9.1% 0.0% Capacity of state institutions 62.5% 28.6% 37.5% 38.5% 0.0% 25.0% 11.1% 28.6% 12.5% 27.3% 37.5% Jobs 25.0% 42.9% 29.2% 30.8% 37.5% 37.5% 27.8% 33.3% 25.0% 36.4% 12.5% Improving livelihoods 25.0% 28.6% 29.2% 15.4% 0.0% 25.0% 22.2% 38.1% 12.5% 27.3% 12.5% Social safety nets 25.0% 42.9% 20.8% 23.1% 50.0% 37.5% 38.9% 23.8% 50.0% 27.3% 12.5% Stimulating dialogue to promote peace and stability 0.0% 28.6% 12.5% 30.8% 25.0% 25.0% 33.3% 28.6% 37.5% 18.2% 37.5% *Significantly different between stakeholder groups 81 World Bank Group Country Opinion Survey 2016: Comoros F. The Future Role of the World Bank Group in Comoros (continued) What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Organize more joint meetings and missions with the 28.6% 71.4% 66.7% 69.2% 62.5% 25.0% 44.4% 61.9% 75.0% 45.5% 25.0% UN Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis 42.9% 71.4% 50.0% 38.5% 37.5% 37.5% 38.9% 38.1% 12.5% 63.6% 75.0% and changing circumstances when both institutions are engaged Develop joint or complementary projects with the UN, leveraging each organization’s comparative 71.4% 42.9% 62.5% 53.8% 37.5% 62.5% 83.3% 71.4% 87.5% 72.7% 62.5% advantages Develop guidelines, framework and tools to facilitate 57.1% 28.6% 50.0% 23.1% 37.5% 25.0% 50.0% 33.3% 50.0% 27.3% 12.5% operational cooperation and cross-financing Share more information about the World Bank 28.6% 28.6% 25.0% 53.8% 25.0% 37.5% 44.4% 57.1% 37.5% 27.3% 50.0% Group’s activities, products, and knowledge Involve UN experts to a greater degree in World 57.1% 42.9% 29.2% 53.8% 25.0% 37.5% 38.9% 19.0% 37.5% 36.4% 62.5% Bank Group activities Other 0.0% 0.0% 4.2% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 9.1% 0.0% G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Comoros? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Social media 37.5% 0.0% 12.5% 30.8% 25.0% 28.6% 33.3% 20.0% 37.5% 10.0% 12.5% International newspapers 12.5% 14.3% 8.3% 0.0% 12.5% 0.0% 11.1% 0.0% 0.0% 20.0% 0.0% Local radio 37.5% 28.6% 25.0% 0.0% 50.0% 0.0% 27.8% 30.0% 25.0% 20.0% 12.5% International radio 0.0% 0.0% 12.5% 15.4% 0.0% 0.0% 16.7% 5.0% 0.0% 0.0% 0.0% Local television 25.0% 57.1% 25.0% 0.0% 50.0% 0.0% 27.8% 30.0% 25.0% 30.0% 12.5% International television 0.0% 0.0% 12.5% 15.4% 0.0% 0.0% 0.0% 10.0% 12.5% 10.0% 0.0% Local newspapers 25.0% 71.4% 50.0% 46.2% 37.5% 57.1% 44.4% 45.0% 50.0% 50.0% 75.0% Internet 50.0% 28.6% 37.5% 76.9% 12.5% 42.9% 27.8% 50.0% 37.5% 50.0% 62.5% Periodicals 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 5.6% 5.0% 0.0% 0.0% 0.0% Other 12.5% 0.0% 12.5% 15.4% 0.0% 42.9% 5.6% 5.0% 12.5% 0.0% 0.0% 82 World Bank Group Country Opinion Survey 2016: Comoros G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Direct contact with World Bank Group 14.3% 42.9% 20.8% 38.5% 25.0% 57.1% 55.6% 42.9% 50.0% 54.5% 37.5% Mobile phones 0.0% 0.0% 16.7% 0.0% 25.0% 14.3% 5.6% 9.5% 0.0% 9.1% 12.5% WBG’s seminars/workshops/conferences 57.1% 85.7% 50.0% 53.8% 62.5% 42.9% 27.8% 61.9% 37.5% 72.7% 37.5% WBG’s publications and other written materials 28.6% 42.9% 20.8% 30.8% 0.0% 28.6% 33.3% 23.8% 25.0% 27.3% 12.5% World Bank Group’s website 28.6% 14.3% 37.5% 23.1% 50.0% 14.3% 22.2% 14.3% 50.0% 9.1% 37.5% Social media 14.3% 0.0% 4.2% 7.7% 12.5% 14.3% 5.6% 14.3% 0.0% 0.0% 12.5% e-Newsletters 57.1% 14.3% 45.8% 46.2% 12.5% 28.6% 38.9% 28.6% 37.5% 27.3% 50.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Are you aware of the World Bank Group's Access to Information Policies under which the WBG discloses any information in its possession that is not a list of exceptions? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Yes 50.0% 28.6% 26.1% 46.2% 12.5% 0.0% 12.5% 23.8% 25.0% 9.1% 25.0% No 50.0% 71.4% 73.9% 53.8% 87.5% 100.0% 87.5% 76.2% 75.0% 90.9% 75.0% If yes, from which of the following sources did you learn about the World Bank Group’s Access to Information Policies? (Selec t only ONE response) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other WBG's seminars/workshops/conferences 50.0% 50.0% 50.0% 0.0% 0.0% 0.0% 0.0% 40.0% 0.0% 0.0% 50.0% World Bank Group's website 25.0% 50.0% 33.3% 50.0% 0.0% 0.0% 100.0% 20.0% 100.0% 0.0% 50.0% World Bank Group's e-Newsletters 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% News/Media 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 40.0% 0.0% 0.0% 0.0% Colleagues/Friends/Peer organizations 0.0% 0.0% 16.7% 33.3% 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Have you requested information from the World Bank Group on its activities in the past year?* Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Yes 12.5% 0.0% 20.8% 41.7% 12.5% 57.1% 0.0% 23.8% 12.5% 9.1% 25.0% No 87.5% 100.0% 79.2% 58.3% 87.5% 42.9% 100.0% 76.2% 87.5% 90.9% 75.0% *Significantly different between stakeholder groups Were you able to obtain this information? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilater Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government al Agency Private Bank CSO Media Think Tank Other Yes 100.0% 0.0% 100.0% 100.0% 100.0% 75.0% 0.0% 60.0% 100.0% 0.0% 50.0% No 0.0% 0.0% 0.0% 0.0% 0.0% 25.0% 0.0% 40.0% 0.0% 100.0% 50.0% 83 World Bank Group Country Opinion Survey 2016: Comoros G. Communication and Information Sharing (continued) Do you have access to the Internet? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilater Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government al Agency Private Bank CSO Media Think Tank Other Yes 87.5% 71.4% 95.8% 100.0% 87.5% 85.7% 88.9% 95.2% 100.0% 90.9% 75.0% No 12.5% 28.6% 4.2% 0.0% 12.5% 14.3% 11.1% 4.8% 0.0% 9.1% 25.0% Do you use/have used the World Bank Group website?* Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Yes 37.5% 0.0% 50.0% 84.6% 37.5% 57.1% 33.3% 28.6% 25.0% 36.4% 37.5% No 62.5% 100.0% 50.0% 15.4% 62.5% 42.9% 66.7% 71.4% 75.0% 63.6% 62.5% *Significantly different between stakeholder groups Do you currently consult the World Bank Group social media sites? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Yes 12.5% 0.0% 37.5% 46.2% 25.0% 28.6% 22.2% 28.6% 37.5% 18.2% 25.0% No 87.5% 100.0% 62.5% 53.8% 75.0% 71.4% 77.8% 71.4% 62.5% 81.8% 75.0% Which Internet connection do you use primarily when visiting a World Bank Group website? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other High speed/Wi-Fi 100.0% 100.0% 72.2% 91.7% 100.0% 100.0% 75.0% 76.9% 80.0% 71.4% 100.0% Dial-up 0.0% 0.0% 27.8% 8.3% 0.0% 0.0% 25.0% 23.1% 20.0% 28.6% 0.0% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the World Bank Group’s websites easy to 2 7.50 3.54 0 0 0.00 10 6.00 2.11 10 7.60 1.78 2 10.00 0.00 5 7.20 1.30 4 6.75 2.75 5 5.40 1.67 2 9.00 1.41 3 8.67 2.31 1 7.00 0.00 navigate I find the information on the World Bank Group’s 2 8.50 2.12 0 0 0.00 10 6.60 2.22 10 7.60 1.71 2 10.00 0.00 5 7.00 1.41 5 6.20 2.05 5 6.00 1.22 2 9.50 0.71 4 8.75 1.26 1 6.00 0.00 websites useful The World Bank Group’s social media channels are valuable sources of information 1 10.00 0.00 2 9.00 1.41 14 6.86 2.25 8 7.13 1.73 4 8.00 2.45 2 4.50 0.71 4 6.00 3.37 8 7.50 2.62 4 9.75 0.50 5 7.20 1.92 1 7.00 0.00 about the institution When I need information from the World Bank 4 5.50 3.32 4 4.75 3.86 15 6.93 2.49 11 6.00 2.61 4 6.00 4.08 5 7.80 1.92 7 5.00 3.42 10 4.30 2.83 5 6.60 2.88 5 4.20 3.56 4 6.00 2.94 Group I know how to find it The World Bank Group is responsive to my 2 8.00 0.00 0 0 0.00 13 6.15 2.44 10 6.40 2.76 4 3.50 3.11 3 7.67 1.53 6 3.83 3.06 6 5.00 3.16 3 4.67 3.51 1 2.00 0 3 6.00 3.00 information requests and inquiries 84 World Bank Group Country Opinion Survey 2016: Comoros H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country?* (Select only ONE response) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Yes 50.0% 16.7% 39.1% 69.2% 28.6% 100.0% 27.8% 14.3% 0.0% 9.1% 50.0% No 50.0% 83.3% 60.9% 30.8% 71.4% 0.0% 72.2% 85.7% 100.0% 90.9% 50.0% *Significantly different between stakeholder groups Which of the following agencies of the World Bank Group do you primarily engage with in Comoros? (Select only ONE response) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other The World Bank (IDA) 83.3% 100.0% 78.6% 72.7% 66.7% 100.0% 42.9% 66.7% 50.0% 33.3% 83.3% IFC 16.7% 0.0% 7.1% 9.1% 33.3% 0.0% 42.9% 0.0% 0.0% 0.0% 0.0% MIGA 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 14.3% 18.2% 0.0% 0.0% 0.0% 33.3% 50.0% 66.7% 16.7% Do your projects involve both the World Bank and the IFC? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Yes 20.0% 16.7% 39.1% 33.3% 37.5% 14.3% 22.2% 4.8% 0.0% 0.0% 12.5% No 80.0% 83.3% 60.9% 66.7% 62.5% 85.7% 77.8% 95.2% 100.0% 100.0% 87.5% If yes, what was your view of how the two institutions work together in Comoros? (Select only ONE response) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other The two institutions work well together 0.0% 0.0% 22.2% 25.0% 33.3% 0.0% 75.0% 0.0% 0.0% 0.0% 0.0% The way the two institutions work together needs 100.0% 0.0% 33.3% 50.0% 33.3% 0.0% 25.0% 100.0% 0.0% 0.0% 0.0% improvement The two institutions do not work well together 0.0% 0.0% 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% Don't know 0.0% 100.0% 44.4% 0.0% 33.3% 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 85 World Bank Group Country Opinion Survey 2016: Comoros H. Background Information (continued) Which of the following describes most of your exposure to the World Bank Group in Comoros? (Choose no more than TWO) Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Observer 25.0% 57.1% 25.0% 23.1% 50.0% 12.5% 50.0% 58.8% 57.1% 50.0% 28.6% Use World Bank Group reports/data 25.0% 42.9% 16.7% 30.8% 62.5% 25.0% 16.7% 23.5% 42.9% 50.0% 57.1% Engage in World Bank Group related/sponsored 50.0% 57.1% 37.5% 23.1% 0.0% 25.0% 22.2% 29.4% 14.3% 10.0% 28.6% events/activities Collaborate as part of my professional duties* 50.0% 0.0% 58.3% 69.2% 37.5% 87.5% 27.8% 17.6% 14.3% 10.0% 28.6% Use World Bank Group website for information, 0.0% 0.0% 8.3% 30.8% 12.5% 0.0% 16.7% 5.9% 28.6% 20.0% 14.3% data, research, etc. *Significantly different between stakeholder groups What’s your gender? Office of the Bilateral/ Private Sector/ Academia/ President/Prime Office of Employee of PMU/ Island Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian a Ministry Consultant Government Agency Private Bank CSO Media Think Tank Other Female 12.5% 0.0% 16.7% 15.4% 25.0% 12.5% 22.2% 33.3% 12.5% 9.1% 0.0% Male 87.5% 100.0% 83.3% 84.6% 75.0% 87.5% 77.8% 66.7% 87.5% 90.9% 100.0% 86 World Bank Group Country Opinion Survey 2016: Comoros Appendix C: Responses to Indicator Questions by Geographic Locations17 Moroni N=79 Other Grande Comore N=15 Moheli N=14 Anjouan N=26 B. Overall Attitudes toward the World Bank Group Which best represents your geographic location? Other Grande Moroni Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank 65 5.35 2.23 14 5.93 2.43 14 5.93 2.23 20 4.95 2.11 Group’s effectiveness in Comoros. (1-Not effective at all, 10-Very effective) To what extent do you agree with the following statements about the World Bank Group’s work in Comoros? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Other Grande Moroni Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role 77 6.23 2.22 14 6.93 3.08 12 7.25 2.56 22 6.05 2.21 in development in Comoros The World Bank Group’s work is aligned with what I 72 5.53 2.31 13 5.85 3.24 12 6.50 2.94 21 4.57 2.64 consider the development priorities for Comoros To what extent is the World Bank Group an effective development partner in Comoros, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which best represents your geographic location? Other Grande Moroni Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs* 61 4.98 1.96 14 5.29 2.13 11 6.36 2.98 19 3.63 1.80 Flexibility (in terms of the institution’s products and 57 5.26 2.05 12 5.92 2.07 10 5.00 1.56 19 4.63 2.17 services) Flexibility (in terms of changing country circumstances) 54 5.30 2.11 14 6.29 1.94 11 5.64 2.38 22 4.86 2.29 Being inclusive 51 4.96 2.05 11 5.55 2.77 4 5.50 2.38 14 5.43 1.79 Openness (sharing data and other information)* 62 5.85 2.25 10 8.10 1.52 10 6.70 2.71 22 5.50 2.56 Collaboration with the Government* 67 7.25 1.99 14 7.71 1.94 12 8.33 2.15 23 6.17 2.72 The speed in which it gets things accomplished on the 60 5.13 2.14 11 7.09 1.81 7 6.00 3.65 21 4.10 1.87 ground* Ease of access to the people at the World Bank Group who 64 4.94 2.49 12 6.58 2.71 11 4.27 2.94 21 3.76 2.26 are making decisions important to my work* Collaboration with civil society* 68 4.78 2.11 13 6.54 2.57 11 4.18 2.60 24 4.50 2.27 Collaboration with the UN 49 6.88 2.18 11 8.18 1.47 6 8.17 1.17 19 6.32 2.94 Staff accessibility 62 5.45 2.35 11 7.18 1.33 8 4.75 2.96 19 5.42 2.52 Collaboration with other donors and development partners 56 6.38 2.04 13 6.92 2.36 10 7.70 2.31 18 7.06 2.15 Collaboration with the private sector 61 5.15 2.02 13 5.62 2.50 10 5.80 3.05 21 5.24 2.10 Straightforwardness and honesty 55 6.09 2.07 10 7.10 2.96 8 7.25 2.55 18 7.00 2.43 Treating clients and stakeholders in Comoros with respect 63 7.05 2.03 13 7.23 2.24 10 7.10 3.25 21 7.10 2.74 Being a long-term partner* 68 7.50 2.05 12 8.58 1.16 10 8.30 2.71 23 6.48 2.63 *Significantly different between stakeholder groups 17All 134 respondents provided information about their geographic location. All respondents were included in the analysis presented in this appendix. 87 World Bank Group Country Opinion Survey 2016: Comoros C. World Bank Group’s Effectiveness and Results Which best represents your geographic location? Other Grande Moroni Moheli Anjouan Comore N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 68 5.84 2.00 13 5.54 1.66 13 7.92 2.10 18 6.22 1.99 achieve development results in Comoros?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Which best represents your geographic location? Other Grande Moroni Moheli Anjouan Comore N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group help to 63 5.89 2.08 13 6.23 2.39 11 7.00 2.32 19 6.84 2.17 build/strengthen existing country systems in Comoros? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Comoros? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Other Grande Moroni Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 66 5.21 2.12 12 5.83 1.95 10 6.10 2.42 18 5.50 2.28 needs of Comoros The World Bank Group meets Comoros’s needs for 65 5.46 2.19 13 6.00 2.68 9 6.67 2.35 21 5.43 2.73 knowledge services D. The World Bank Group’s Knowledge Work and Activities In Comoros, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which best represents your geographic location? Other Grande Moroni Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD Are adaptable to Comoros’s specific development 64 5.19 2.36 11 5.00 2.19 9 6.56 2.30 22 4.23 2.62 challenges and country circumstances Which best represents your geographic location? Other Grande Moroni Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 72 6.44 2.22 12 7.25 2.09 12 6.83 2.62 20 6.35 2.87 development results in your country? Overall, how would you rate the technical quality of the 66 6.56 2.06 12 6.67 2.61 10 7.60 1.78 20 6.05 2.21 World Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 88 World Bank Group Country Opinion Survey 2016: Comoros E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Other Grande Moroni Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group takes decisions quickly in Comoros 60 4.70 2.28 8 5.38 3.29 10 4.80 3.26 20 3.60 1.88 Where country systems are adequate, the World Bank 51 6.35 2.30 12 7.00 2.70 12 7.92 2.15 17 6.53 2.12 Group makes appropriate use of them 89 World Bank Group Country Opinion Survey 2016: Comoros Appendix D: Responses to Selected Questions by Level of Collaboration with the World Bank Group18 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY16 Comoros COS questionnaire: All 10-point scale questions and question B4 “When thinking about how the World Bank Group can have the most impact on development results in Comoros, in which sectoral areas do you believe the World Bank Group should focus most of its resources in Comoros?” Collaborating with the WBG N=46  Not collaborating with the WBG N=85 B. Overall Attitudes toward the World Bank Group Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 45 6.31 2.11 85 4.40 2.33 Comoros?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, please rate your impression of the World Bank 43 6.56 2.03 67 4.63 2.03 Group’s effectiveness in Comoros* (1-Not effective at all, 10-Very effective) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Comoros solve its most complicated 38 6.34 1.86 67 5.16 2.45 development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 18 Only 131 respondents provided the information about their levels of collaboration with the World Bank Group (question H3 in the questionnaire). Thus only these respondents were included in the analysis presented in this appendix. 90 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Comoros, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Comoros? (Choose no more than THREE) Percentage of Respondents Collaborating Not collaborating (Responses combined) with the WBG with the WBG Health 13.3% 28.2% Peace and security/stabilization/reconstruction 2.2% 7.1% Crime and violence 0.0% 0.0% Transport 6.7% 17.6% Agricultural development 33.3% 29.4% Global/regional integration 2.2% 1.2% Job creation/employment 22.2% 30.6% Public sector governance/reform 33.3% 25.9% Social protection* 11.1% 1.2% Rural development 4.4% 8.2% Foreign direct investment 2.2% 4.7% Education 11.1% 11.8% Energy/electricity* 64.4% 40.0% Social cohesion 2.2% 2.4% Gender equity 2.2% 0.0% Financial markets 0.0% 2.4% Urban development 4.4% 1.2% Environmental sustainability 0.0% 3.5% Economic growth 11.1% 10.6% Regional conflict and tensions 0.0% 0.0% Private sector development 20.0% 10.6% Water and sanitation 6.7% 10.6% Food security 2.2% 2.4% Climate change 2.2% 2.4% Information and communications technology* 11.1% 1.2% Trade and exports 0.0% 1.2% Equality of opportunity 2.2% 1.2% Law and justice 4.4% 7.1% Local governance and institutions 4.4% 2.4% Regulatory framework 0.0% 1.2% Communicable/non-communicable diseases 0.0% 0.0% Natural resource management 2.2% 0.0% Poverty reduction 4.4% 12.9% Anti-corruption 8.9% 18.8% Disaster management 0.0% 2.4% *Significantly different between collaborators and non-collaborators 91 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Comoros? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 44 7.52 2.01 78 5.67 2.25 development in Comoros* The World Bank Group’s work is aligned with what I consider 43 6.67 2.30 73 4.77 2.42 the development priorities for Comoros* *Significantly different between collaborators and non-collaborators To what extent is the World Bank Group an effective development partner in Comoros, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs* 38 5.58 2.02 65 4.51 2.18 Flexibility (in terms of the institution’s products and services)* 35 5.80 2.01 61 4.85 2.01 Flexibility (in terms of changing country circumstances) 38 5.71 2.22 62 5.18 2.15 Being inclusive 29 5.17 2.07 49 5.08 2.15 Openness (sharing data and other information)* 36 6.94 2.41 67 5.64 2.27 Collaboration with the Government* 42 8.07 1.79 71 6.75 2.30 The speed in which it gets things accomplished on the 37 6.08 2.19 59 4.59 2.20 ground* Ease of access to the people at the World Bank Group who 36 6.06 2.39 70 4.13 2.47 are making decisions important to my work* Collaboration with civil society* 39 5.69 2.28 74 4.31 2.13 Collaboration with the UN* 30 7.73 1.62 53 6.57 2.53 Staff accessibility* 37 6.81 2.01 60 4.80 2.31 Collaboration with other donors and development partners 36 7.14 1.91 58 6.45 2.27 Collaboration with the private sector 34 5.68 2.13 70 5.13 2.21 Straightforwardness and honesty* 36 7.08 2.21 54 6.04 2.28 Treating clients and stakeholders in Comoros with respect 40 7.58 2.17 65 6.74 2.34 Being a long-term partner 41 7.73 1.92 70 7.26 2.38 *Significantly different between collaborators and non-collaborators 92 World Bank Group Country Opinion Survey 2016: Comoros C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Comoros? (1-Not important at all, 10-Very important) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Crime and violence 31 4.68 3.32 71 5.23 3.02 Financial markets 32 6.25 2.82 68 6.25 2.90 Transport 38 8.24 2.10 78 8.56 1.90 Anti corruption* 42 9.17 0.99 77 8.21 2.43 Regional conflict and tensions 33 4.76 2.50 68 5.66 2.94 Law and justice 39 8.72 1.50 79 7.96 2.49 Urban development 39 7.36 1.90 77 7.30 2.55 Environmental sustainability 41 7.93 1.74 74 7.84 2.40 Trade and exports 36 6.42 2.31 76 7.04 2.61 Information and communications technology 40 7.98 1.87 78 7.82 2.37 Poverty reduction 43 9.00 1.40 81 8.68 1.78 Gender equity 40 6.25 2.22 72 5.82 2.74 Private sector development 44 8.57 1.30 76 8.29 2.03 Foreign direct investment 38 7.71 2.12 69 7.16 2.35 Local governance and institutions 39 7.95 2.01 77 7.30 2.09 Water and sanitation 41 8.56 2.07 79 8.47 1.99 Regulatory framework 38 7.24 2.26 70 6.94 2.28 Economic growth 43 8.47 1.99 76 8.38 1.85 Energy/electricity 43 9.35 1.27 80 8.95 2.02 Disaster management 37 7.08 2.11 75 7.17 2.37 Public sector governance/reform 44 8.61 1.63 80 8.13 2.32 Job creation/employment 41 8.68 1.69 81 8.58 2.03 Social cohesion 35 6.51 2.50 69 6.75 2.48 Communicable/non-communicable diseases 39 6.46 2.43 75 6.61 2.57 Equality of opportunity 41 6.20 2.38 73 6.68 2.61 Social protection 41 6.71 2.80 74 7.14 2.53 Rural development 41 8.12 1.65 81 8.12 2.01 Global/regional integration 34 6.76 1.95 72 6.96 2.43 Food security 41 7.80 1.82 77 7.65 2.25 Natural resource management 40 7.80 2.43 71 6.76 2.85 Peace and security/stabilization/reconstruction 38 7.13 2.50 77 7.18 2.50 Health 42 8.26 1.96 79 8.28 2.15 Climate change 41 7.71 1.97 80 7.80 2.35 Agricultural development 43 8.47 1.55 80 8.55 1.95 Education 45 8.73 1.50 84 8.87 1.75 *Significantly different between collaborators and non-collaborators 93 World Bank Group Country Opinion Survey 2016: Comoros C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Comoros? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Gender equity 22 4.68 2.51 44 4.43 2.56 Information and communications technology* 31 6.42 2.26 51 5.02 2.65 Transport 23 4.43 2.00 50 4.96 2.89 Crime and violence 18 3.72 2.19 41 4.29 2.34 Regional conflict and tensions 18 3.83 2.26 38 4.47 2.54 Law and justice 24 4.58 2.26 45 4.78 2.64 Urban development 22 4.73 2.60 50 5.34 2.64 Environmental sustainability 27 5.59 2.55 52 5.35 2.36 Regulatory framework 29 6.41 2.16 45 5.96 2.41 Communicable/non-communicable diseases 20 5.10 2.47 51 5.20 2.55 Poverty reduction* 39 6.36 2.42 70 4.91 2.35 Anti corruption 33 5.36 2.50 58 4.33 2.76 Private sector development 33 4.97 2.20 59 4.37 2.34 Foreign direct investment 25 4.28 1.90 45 4.64 2.47 Water and sanitation 30 4.90 2.72 57 4.75 2.79 Trade and exports 24 4.21 2.23 47 4.17 2.52 Economic growth* 34 6.12 2.04 58 5.09 2.43 Health 25 5.00 2.36 60 5.45 2.57 Disaster management 23 5.04 2.23 44 4.77 2.57 Public sector governance/reform* 37 7.41 1.69 61 5.56 2.62 Job creation/employment 30 4.27 2.20 58 3.88 2.63 Social cohesion 21 4.81 1.99 49 4.57 2.42 Financial markets* 21 5.57 2.06 40 4.15 2.12 Equality of opportunity 20 4.95 2.04 46 4.28 2.32 Energy/electricity* 34 5.29 2.30 67 4.07 2.92 Rural development 27 5.15 2.35 61 4.39 2.58 Global/regional integration 18 5.56 2.20 42 5.50 2.43 Food security 27 5.59 2.29 54 4.50 2.68 Education 27 5.59 2.17 62 5.10 2.69 Peace and security/stabilization/reconstruction 20 5.20 2.53 50 4.98 2.44 Social protection 20 5.15 2.54 51 4.04 2.44 Climate change 27 5.89 2.72 50 5.08 2.65 Agricultural development 28 5.43 2.59 57 4.56 2.88 Natural resource management 23 3.91 2.15 48 3.90 2.50 *Significantly different between collaborators and non-collaborators 94 World Bank Group Country Opinion Survey 2016: Comoros C. World Bank Group’s Effectiveness and Results (continued) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in Comoros? 41 6.54 1.75 68 5.79 2.22 (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group help to 43 7.02 2.01 61 5.66 2.16 build/strengthen existing country systems in Comoros?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group in Comoros? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 39 6.23 1.91 65 4.98 2.17 needs of Comoros* The World Bank Group meets Comoros’s needs for 40 6.15 2.30 66 5.36 2.38 knowledge services *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group 34 6.00 1.98 59 5.17 2.69 measures and corrects its work in real time in Comoros? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities In Comoros, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely* 37 7.05 2.13 58 5.93 2.32 Include appropriate level of stakeholder involvement during 35 5.51 2.02 61 5.16 2.30 preparation Lead to practical solutions* 38 6.03 2.10 63 4.71 2.41 Are accessible (well written and easy to understand)* 43 6.44 2.17 65 4.77 2.54 Are source of relevant information on global good practices 35 6.71 1.96 61 5.89 2.30 Are adequately disseminated* 39 5.49 2.57 62 4.37 2.36 Are translated enough into local language 34 3.09 2.54 62 2.90 2.45 Are adaptable to Comoros’s specific development 37 5.84 1.97 66 4.65 2.59 challenges and country circumstances* *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 39 6.79 2.05 74 6.43 2.54 development results in your country? Overall, how would you rate the technical quality of the World 40 7.10 1.93 65 6.23 2.22 Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between collaborators and non-collaborators 95 World Bank Group Country Opinion Survey 2016: Comoros E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly* 38 4.76 2.78 64 3.53 2.35 The World Bank Group effectively monitors and evaluates the 43 7.16 2.38 71 6.00 2.56 projects and programs it supports* The World Bank Group’s approvals and reviews are done in a 39 6.03 2.22 67 4.64 2.29 timely fashion* The World Bank Group’s “Safeguard Policy” requirements are 31 6.58 1.88 53 5.19 2.37 reasonable* The World Bank Group’s conditions on its lending are 33 6.52 2.33 59 5.10 2.43 reasonable* The World Bank Group takes decisions quickly in Comoros* 37 5.38 2.45 59 4.00 2.28 Working with the World Bank Group increases Comoros’s 43 7.49 1.86 71 6.17 2.37 institutional capacity* Where country systems are adequate, the World Bank Group 36 7.17 2.22 54 6.37 2.37 makes appropriate use of them The World Bank Group provides effective implementation 38 7.87 1.70 63 5.62 2.50 support* *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public 36 5.78 2.39 68 5.13 2.39 partnerships in Comoros? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group is 41 3.68 2.78 56 4.11 2.45 adequately staffed in Comoros? (1-To no degree at all, 10-To a very significant degree) G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate 26 7.00 2.00 18 7.22 2.37 I find the information on the World Bank Group’s websites 25 7.28 1.59 21 7.29 2.33 useful The World Bank Group’s social media channels are valuable 16 6.88 1.78 37 7.51 2.46 sources of information about the institution When I need information from the World Bank Group I know 34 6.59 2.75 40 5.15 2.99 how to find it* The World Bank Group is responsive to my information 28 6.93 2.05 23 3.91 2.81 requests and inquiries* *Significantly different between collaborators and non-collaborators 96 World Bank Group Country Opinion Survey 2016: Comoros Appendix E: Responses to Selected Questions by Year19 All data presented in this appendix are weighted. As a result, means of the FY 2016 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2013 respondents and the total number of respondents indicated may differ from those reported in the FY 2013 COS report. FY 2013 Number of comparable respondents = 123  FY 2016 Number of comparable respondents = 132 By weighting, the FY 2013 and FY 2016 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2013 FY 2016 Office of the President/Prime Minister/Minister 7% 7% Office of Parliamentarian 6% 6% Government institutions 35% 35% Island/Local Government 7% 7% Bilateral/multilateral agencies 6% 6% Civil society 15% 15% Private sector 13% 13% Academia 6% 6% Media 5% 5% A. General Issues facing Comoros In general, would you say that Comoros is headed in...?* Percentage of Respondents FY 2013 FY 2016 The right direction 59.3% 41.2% The wrong direction 8.1% 26.0% Not sure 32.5% 32.8% *Significantly different between FY2016 and FY2013 B. Overall Attitudes toward the World Bank Group FY 2013 FY 2016 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 123 5.43 2.12 131 5.15 2.40 Comoros? (1-Not familiar at all, 10-Extremely familiar) FY 2013 FY 2016 N Mean SD N Mean SD Overall, please rate your impression of the World Bank 113 5.48 1.99 112 5.48 2.26 Group’s effectiveness in Comoros. (1-Not effective at all, 10-Very effective) FY 2013 FY 2016 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Comoros solve its most complicated 106 5.78 2.11 106 5.65 2.35 development challenges? (1-To no degree at all, 10-To a very significant degree) 19Only those questions that were asked in the FY ‘13 and FY ’16 country opinion surveys, with similar response scales/options, are presented. 97 World Bank Group Country Opinion Survey 2016: Comoros B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Comoros? (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 118 6.51 2.45 123 6.45 2.36 development in Comoros The World Bank Group’s work is aligned with what I consider 116 5.58 2.50 116 5.52 2.58 the development priorities for Comoros To what extent is the World Bank Group an effective development partner in Comoros, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2013 FY 2016 N Mean SD N Mean SD Responsiveness to needs* 90 5.73 2.08 104 4.98 2.19 Flexibility (in terms of the institution’s products and services) 97 5.47 2.19 97 5.18 2.03 Flexibility (in terms of changing country circumstances) 103 5.88 2.12 100 5.40 2.18 Being inclusive 99 5.80 2.21 80 5.17 2.12 Openness (sharing data and other information) 102 5.90 2.34 103 6.10 2.38 Collaboration with the Government* 107 7.80 1.90 115 7.24 2.23 The speed in which it gets things accomplished on the 98 5.25 2.35 ground Ease of access to the people at the World Bank Group who 107 4.91 2.63 are making decisions important to my work Collaboration with civil society 114 4.94 2.33 Collaboration with the UN 84 7.09 2.30 Staff accessibility 104 5.00 2.35 98 5.63 2.35 Collaboration with other donors and development partners 89 6.97 1.99 96 6.77 2.14 Collaboration with the private sector 103 5.31 2.20 Straightforwardness and honesty 100 6.87 2.31 91 6.56 2.32 Treating clients and stakeholders in Comoros with respect* 97 6.19 2.76 106 7.13 2.31 Being a long-term partner 111 7.53 2.21 *Significantly different between FY2016 and FY2013 98 World Bank Group Country Opinion Survey 2016: Comoros C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Comoros? (1-Not effective at all, 10-Very effective) FY 2013 FY 2016 N Mean SD N Mean SD Gender equity 95 5.03 2.10 69 4.57 2.50 Information and communications technology* 96 4.57 2.17 84 5.62 2.57 Transport 108 4.43 2.62 75 4.84 2.60 Crime and violence 84 3.53 2.48 60 4.09 2.27 Regional conflict and tensions 83 4.45 2.49 56 4.31 2.46 Law and justice 101 4.09 2.40 70 4.64 2.46 Urban development 102 4.48 2.17 73 5.18 2.65 Environmental sustainability* 97 4.76 2.21 80 5.50 2.40 Regulatory framework* 101 5.37 2.35 72 6.14 2.30 Communicable/non-communicable diseases 97 5.46 2.17 71 5.22 2.55 Poverty reduction 110 5.45 2.34 110 5.40 2.45 Anti corruption* 106 3.68 2.62 92 4.74 2.72 Private sector development 101 4.50 2.22 93 4.60 2.31 Foreign direct investment 94 4.38 2.36 71 4.48 2.32 Water and sanitation 105 4.94 2.52 88 4.80 2.80 Trade and exports 95 4.21 2.36 71 4.15 2.39 Economic growth 106 5.23 2.35 92 5.41 2.28 Health 103 5.13 2.27 85 5.36 2.50 Disaster management 96 4.58 2.27 68 4.86 2.42 Public sector governance/reform 116 5.98 2.40 99 6.30 2.45 Job creation/employment 103 3.72 2.40 89 4.07 2.50 Social cohesion 90 4.50 2.22 68 4.67 2.30 Financial markets 86 4.80 2.58 60 4.61 2.09 Equality of opportunity 85 4.56 2.35 65 4.48 2.19 Energy/electricity 108 4.19 2.50 101 4.50 2.80 Rural development 107 4.85 2.39 88 4.66 2.55 Food security 97 4.26 2.29 82 4.86 2.64 Education 108 5.67 2.46 89 5.31 2.52 Peace and security/stabilization/reconstruction 95 4.71 2.35 69 5.11 2.46 Social protection 90 3.83 2.29 72 4.40 2.52 Climate change* 85 4.46 2.24 78 5.45 2.67 Agricultural development 101 4.79 2.42 85 4.96 2.80 Natural resource management 83 3.18 2.41 72 3.90 2.26 *Significantly different between FY2016 and FY2013 FY 2013 FY 2016 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 114 5.65 2.02 110 6.14 2.06 achieve development results in Comoros? To what extent does the World Bank Group help to build/ 109 6.06 2.16 104 6.23 2.16 strengthen existing country systems in Comoros? (1-To no degree at all, 10-To a very significant degree) 99 World Bank Group Country Opinion Survey 2016: Comoros C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Comoros? (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 106 5.60 2.36 106 5.46 2.16 needs of Comoros The World Bank Group meets Comoros’s needs for 120 5.20 2.40 107 5.63 2.39 knowledge services D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Percentage of Respondents FY 2013 FY 2016 Weekly 13.0% 9.8% Monthly 17.9% 17.4% A few times a year 32.5% 31.8% Rarely 34.1% 29.5% Never 2.4% 11.4% In Comoros, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2013 FY 2016 N Mean SD N Mean SD Are timely 100 5.91 2.40 96 6.40 2.27 Include appropriate level of stakeholder involvement during 100 5.33 2.10 97 5.33 2.18 preparation Lead to practical solutions 103 5.26 2.39 Are accessible (well written and easy to understand) 112 5.78 2.36 107 5.46 2.53 Are source of relevant information on global good practices 111 6.55 2.10 96 6.24 2.21 Are adequately disseminated 111 4.78 2.22 100 4.85 2.50 Are translated enough into local language* 103 5.36 2.18 96 3.04 2.52 Are adaptable to Comoros’s specific development 105 6.13 2.21 104 5.12 2.44 challenges and country circumstances* *Significantly different between FY2016 and FY2013 FY 2013 FY 2016 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 117 6.48 2.21 114 6.51 2.35 development results in your country? Overall, how would you rate the technical quality of the World 113 6.05 1.95 106 6.56 2.15 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 100 World Bank Group Country Opinion Survey 2016: Comoros E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD The World Bank Group disburses funds promptly 105 3.89 2.38 104 4.06 2.60 The World Bank Group effectively monitors and evaluates the 117 6.38 2.36 117 6.48 2.55 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 97 6.17 2.19 108 5.13 2.32 timely fashion* The World Bank Group’s “Safeguard Policy” requirements are 92 5.90 2.08 86 5.74 2.31 reasonable The World Bank Group’s conditions on its lending are 104 5.76 2.47 92 5.69 2.44 reasonable The World Bank Group takes decisions quickly in Comoros 98 4.62 2.45 Working with the World Bank Group increases Comoros’s 116 6.46 2.39 115 6.70 2.28 institutional capacity Where country systems are adequate, the World Bank Group 78 6.51 2.46 91 6.69 2.30 makes appropriate use of them The World Bank Group provides effective implementation 103 6.34 2.40 103 6.54 2.48 support *Significantly different between FY2016 and FY2013 FY 2013 FY 2016 N Mean SD N Mean SD To what extent do you believe the World Bank Group is 100 3.81 2.19 98 3.99 2.61 adequately staffed in Comoros? (1-To no degree at all, 10-To a very significant degree) G. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policies under which the WBG will now disclose any information in its possession that is not a list of exceptions? Percentage of Respondents FY 2013 FY 2016 Yes 19.7% 25.0% No 80.3% 75.0% Have you requested information from the World Bank Group on its activities in the past year? Percentage of Respondents FY 2013 FY 2016 Yes 24.6% 18.5% No 75.4% 81.5% Were you able to obtain this information?* Percentage of Respondents FY 2013 FY 2016 Yes 58.3% 84.0% No 41.7% 16.0% *Significantly different between FY2016 and FY2013 Do you have access to the Internet? Percentage of Respondents FY 2013 FY 2016 Yes 93.5% 90.8% No 6.5% 9.2% Do you use/have used the World Bank Group website? Percentage of Respondents FY 2013 FY 2016 Yes 42.3% 41.2% No 57.7% 58.8% 101 World Bank Group Country Opinion Survey 2016: Comoros G. Communication and Information Sharing (continued) Which Internet connection do you use primarily when visiting a World Bank Group website?* Percentage of Respondents FY 2013 FY 2016 High speed/WiFi 63.5% 84.3% Dial-up 36.5% 15.7% *Significantly different between FY2016 and FY2013 Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate* 47 6.16 1.96 44 7.07 2.13 I find the information on the World Bank Group’s websites 46 7.06 1.66 46 7.26 1.95 useful When I need information from the World Bank Group I know 85 5.41 2.15 74 5.80 2.92 how to find it The World Bank Group is responsive to my information 77 5.01 2.72 51 5.55 2.81 requests and inquiries *Significantly different between FY2016 and FY2013 102 World Bank Group Country Opinion Survey 2016: Comoros Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Comoros? (Chose no more than TWO) collaborate/work with the World Bank Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not collaborating Collaborating with No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG the WBG Overall, please rate your impression of the World Bank 4.63 6.56 6.04 4.19 5.26 5.70 5.18 5.97 4.77 6.40 5.40 5.50 Group’s effectiveness in Comoros. Overall the World Bank Group currently plays a relevant 5.67 7.52 6.95 5.58 6.41 6.38 6.10 7.21 5.97 7.09 6.32 7.00 role in development in Comoros The World Bank Group's work is aligned with what I 4.77 6.67 5.94 4.87 5.68 5.16 5.21 6.33 5.13 6.09 5.53 5.36 consider the development priorities for Comoros Responsiveness to needs 4.51 5.58 5.00 4.73 4.97 4.74 4.51 5.89 4.79 5.05 5.00 4.23 Flexibility (in terms of the institution’s products and 4.85 5.80 5.14 5.31 5.48 4.63 4.99 5.80 5.08 5.36 5.32 4.36 services) Flexibility (in terms of changing country circumstances) 5.18 5.71 5.47 5.22 5.56 5.00 4.97 6.42 5.53 5.17 5.34 5.58 Being inclusive 5.08 5.17 5.25 4.94 4.96 5.52 5.00 5.43 5.05 5.23 5.06 5.56 Openness (sharing data and other information) 5.64 6.94 6.60 5.41 5.97 6.53 5.88 6.89 6.03 6.33 6.07 6.60 Collaboration with the Government 6.75 8.07 7.63 6.65 7.05 7.68 6.86 8.23 7.15 7.38 7.14 8.08 The speed in which it gets things accomplished on the 4.59 6.08 5.61 4.68 5.38 4.97 4.97 6.00 4.82 5.85 5.30 4.83 ground Ease of access to the people at the World Bank Group 4.13 6.06 5.31 4.30 5.06 4.58 4.58 6.00 4.40 5.56 5.02 4.15 who are making decisions important to my work Collaboration with civil society 4.31 5.69 5.29 4.39 5.18 4.40 4.63 5.79 4.48 5.60 4.93 4.92 Collaboration with the UN 6.57 7.73 7.47 6.60 7.28 6.85 6.88 7.86 7.02 7.31 7.07 7.86 Staff accessibility 4.80 6.81 5.95 5.00 5.60 5.64 5.39 6.25 5.19 6.14 5.63 5.46 Collaboration with other donors and development 6.45 7.14 7.02 6.26 6.65 6.87 6.43 7.48 6.65 6.83 6.67 7.08 partners Collaboration with the private sector 5.13 5.68 5.40 5.00 5.17 5.41 5.01 5.82 5.22 5.29 5.27 5.08 Straightforwardness and honesty 6.04 7.08 6.68 6.33 6.57 6.50 6.32 7.17 6.33 6.84 6.72 5.20 Treating clients and stakeholders in Comoros with 6.74 7.58 7.43 6.72 7.13 7.19 6.84 8.00 7.05 7.28 7.22 6.67 respect Being a long-term partner 7.26 7.73 7.55 7.38 7.52 7.39 7.17 8.31 7.48 7.48 7.48 7.46 To what extent does the World Bank Group’s work help 5.79 6.54 6.25 5.58 6.01 5.97 5.86 6.37 5.73 6.39 5.95 6.33 to achieve development results in Comoros? To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., 5.66 7.02 6.48 5.71 6.11 6.38 6.00 6.69 5.83 6.68 6.24 5.93 procurement, financial management, etc.) in Comoros The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Financing, 4.98 6.23 5.68 4.88 5.44 5.21 4.93 6.43 5.26 5.54 5.34 5.54 Trust Funds, etc.) meet the needs of Comoros The World Bank Group meets Comoros’s needs for knowledge services (e.g., research, analysis, data, 5.36 6.15 5.78 5.26 5.49 5.79 5.36 6.17 5.42 5.83 5.56 5.79 technical assistance) The World Bank Group's knowledge work and activities are adaptable to Comoros’s specific development 4.65 5.84 5.50 4.41 5.09 5.06 4.67 6.32 5.04 5.14 5.00 5.57 challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities 6.43 6.79 6.53 6.38 6.45 6.51 6.25 7.03 6.44 6.51 6.48 6.38 make to development results in your country? Overall, how would you rate the technical quality of the 6.23 7.10 6.67 6.42 6.62 6.50 6.47 6.87 6.27 7.02 6.56 6.69 World Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in 4.00 5.38 5.02 3.84 4.63 4.38 4.12 5.72 4.20 5.08 4.37 5.57 Comoros Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group 6.37 7.17 7.10 6.19 6.63 6.93 6.58 7.13 6.63 6.86 6.51 8.27 makes appropriate use of them Yellow highlight indicates significant difference between Yes and No means. 103 World Bank Group Country Opinion Survey 2016: Comoros Appendix G: Comoros FY 2016 Questionnaire World Bank Group Country Survey FY16 – Comoros The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Comoros or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Comoros, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Comoros. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID.20 When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING COMOROS A1. In general would you say that Comoros is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 20 IBRD: International Bank for Reconstruction and Development; IDA: International Development Association; IFC: International Finance Corporation; MIGA: Multilateral Investment Guarantee Agency; ICSID: International Center for The Settlement of Investment Disputes. 104 World Bank Group Country Opinion Survey 2016: Comoros SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Comoros. Please identify which of the following you consider the most important development priorities in Comoros? (Choose no more than THREE) 1 Global/regional integration 19 Climate change (e.g., mitigation, adaptation) 2 Food security (i.e., fight against malnutrition) 20 Poverty reduction 3 Peace and security/stabilization/reconstruction 21 Transport (e.g., roads, bridges, transportation) Public sector governance/reform (i.e., government 4 effectiveness, public financial management, public 22 Social cohesion expenditure, fiscal system reform) Social protection (e.g., pensions, targeted social 5 23 Education assistance) 6 Gender equity 24 Agricultural development 7 Private sector development 25 Trade and exports 8 Foreign direct investment 26 Crime and violence 9 Urban development 27 Anti-corruption 10 Energy/electricity 28 Law and justice (e.g., judicial system) 11 Regional conflict and tensions 29 Regulatory framework 12 Job creation/employment 30 Communicable/non-communicable diseases 13 Rural development 31 Local governance and institutions Natural resource management (e.g., oil, gas, 14 Financial markets 32 mining) 15 Water and sanitation 33 Economic growth 16 Environmental sustainability 34 Disaster management 17 Equality of opportunity (i.e., equity) 35 Information and communications technology 18 Health 105 World Bank Group Country Opinion Survey 2016: Comoros SECTION A: GENERAL ISSUES A3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Comoros? (Choose no more than THREE) 1 Water and sanitation 18 Peace and security/stabilization/reconstruction 2 Equality of opportunity (i.e., equity) 19 Anti-corruption 3 Rural development 20 Education 4 Climate change (e.g., mitigation, adaptation) 21 Foreign direct investment 5 Regional conflict and tensions 22 Energy/electricity Public sector governance/reform (i.e., government 6 Global/regional integration 23 effectiveness, public financial management, public expenditure, fiscal system reform) 7 Gender equity 24 Social cohesion 8 Economic growth 25 Private sector development 9 Urban development 26 Natural resource management (e.g., oil, gas, mining) 10 Regulatory framework 27 Environmental sustainability 11 Local governance and institutions 28 Health Social protection (e.g., pensions, targeted 12 29 Agricultural development social assistance) 13 Law and justice (e.g., judicial system) 30 Disaster management 14 Transport (e.g., roads, bridges, transportation) 31 Job creation/employment 15 Crime and violence 32 Financial markets 16 Communicable/non-communicable diseases 33 Trade and exports 17 Information and communications technology 34 Food security (i.e., fight against malnutrition) 106 World Bank Group Country Opinion Survey 2016: Comoros SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Comoros? (Choose no more than TWO) 1 Consistent economic growth 2 More reliable social safety net (i.e., greater social protection for the poorest/targeted social assistance) 3 Greater access to micro-finance for the poor 4 Greater voice and participation for citizens to help ensure greater accountability 5 Greater access to health and nutrition for citizens 6 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 7 A growing middle class 8 Better opportunity for the poor who live in rural areas 9 Better opportunity for the poor who live in urban areas 10 Better employment opportunities for young people 11 Better employment opportunities for women 12 Greater equity of fiscal policy 13 Education and training that better ensure job opportunity 14 Better quality public services 15 Other (please specify):_____________________________________ A5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Comoros? (Select only ONE response) 1 A very big problem 2 A moderately big problem 3 A small problem 4 Not a problem at all 5 Don’t know A6. In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) 1 A very serious problem 2 A somewhat serious problem 3 Not too serious problem 4 Not a problem 5 Don’t know 107 World Bank Group Country Opinion Survey 2016: Comoros SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Comoros? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Comoros. 1 2 3 4 5 6 7 8 9 10  Not effective at all Very effective Don't know B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Comoros solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree B4. When thinking about how the World Bank Group can have the most impact on development results in Comoros, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Comoros? (Choose no more than THREE) 1 Health 19 Economic growth 2 Peace and security/stabilization/reconstruction 20 Regional conflict and tensions 3 Crime and violence 21 Private sector development 4 Transport (e.g., roads, bridges, transportation) 22 Water and sanitation 5 Agricultural development 23 Food security (i.e., fight against malnutrition) 6 Global/regional integration 24 Climate change (e.g., mitigation, adaptation) 7 Job creation/employment 25 Information and communications technology Public sector governance/reform (i.e., government 8 effectiveness, public financial management, public 26 Trade and exports expenditure, fiscal system reform) Social protection (e.g., pensions, targeted social 9 27 Equality of opportunity (i.e., equity) assistance) 10 Rural development 28 Law and justice (e.g., judicial system) 11 Foreign direct investment 29 Local governance and institutions 12 Education 30 Regulatory framework 13 Energy/electricity 31 Communicable/non-communicable diseases 14 Social cohesion 32 Natural resource management (e.g., oil, gas, mining) 15 Gender equity 33 Poverty reduction 16 Financial markets 34 Anti-corruption 17 Urban development 35 Disaster management 18 Environmental sustainability 108 World Bank Group Country Opinion Survey 2016: Comoros SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Comoros? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Policy advice, studies, analyses   2 Data and statistics   3 Convening/facilitating   4 Financial resources   5 Capacity development   6 Technical assistance   Help to bring discipline/effective supervision to 7   implementation of investment projects 8 Mobilizing third party financial resources   9 Donor coordination   Linkage to non-Bank expertise (e.g., South-South 10   knowledge sharing) 11 Strategy formulation (e.g., PRSP assistance)   12 Other (please specify): ________________________   B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Comoros? (Choose no more than TWO) 1 Too influenced by developed countries 2 Not exploring alternative policy options 3 Not collaborating enough with stakeholders outside the Government 4 Its advice and strategies do not lend themselves to practical problem solving 5 Not enough public disclosure of its work 6 Arrogant in its approach 7 Not client focused 8 The credibility of its knowledge/data 9 World Bank Group’s processes too complex 10 Not willing to honestly criticize policies and reform efforts in the country 11 Staff too inaccessible 12 Imposing technocratic solutions without regard to political realities 13 World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and procedures) 14 Not aligned with other donors’ work 15 Not aligned with country priorities 16 Not adequately sensitive to political/social realities in Comoros 17 Not focused enough on issues that are unique to post-conflict countries 18 Inadequate number of World Bank Group staff members located in the country 19 Other (please specify): __________________________________________________ 20 Don’t know 109 World Bank Group Country Opinion Survey 2016: Comoros SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Comoros? (Choose no more than TWO) 1 Trust Fund management 2 Knowledge products/services (analytical work, studies, surveys, etc.) 3 Capacity development 4 Technical assistance (advice, best practice, international experience, etc.) 5 Investment lending (financing specific projects) 6 Policy based lending / budget support to the Government 7 Multi-sectoral approaches 8 Co-financing arrangements (i.e., with other donors) 9 Sector-wide approaches 10 Emergency Recovery lending 11 Other (please specify): __________________________________________________ 12 Don’t know B8. To what extent do you believe that the World Bank Group’s work and support help the poorest in Comoros? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Parliament 9 Beneficiaries 2 Donor community 10 Foundations 3 Media 11 UN and regional peace keeping forces 4 Island Government 12 Emerging donors 5 Private sector 13 UN agencies Regional organizations (e.g., the AU, COMESA, OHADA, 6 Academia/think tanks/research institutes 14 SADC, the Indian Ocean Commission) 7 NGOs/Community Based Organizations (CBOs) 15 Other (please specify): _______________________ 8 Youth/university groups 16 Don’t know 110 World Bank Group Country Opinion Survey 2016: Comoros SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent do you agree with the following statements about the World Bank Group’s work in Comoros? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B10 1 2 3 4 5 6 7 8 9 10  relevant role in development in Comoros The World Bank Group’s work is aligned with what I B11 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Comoros To what extent is the World Bank Group an effective development partner in Comoros, in terms of each of the following? To no degree To a very Don't at all significant degree know B12 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B13 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B14 1 2 3 4 5 6 7 8 9 10  circumstances) B15 Being inclusive 1 2 3 4 5 6 7 8 9 10  B16 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B17 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B18 1 2 3 4 5 6 7 8 9 10  the ground Ease of access to the people at the World Bank B19 Group who are making decisions important to my 1 2 3 4 5 6 7 8 9 10  work B20 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B21 Collaboration with the UN 1 2 3 4 5 6 7 8 9 10  B22 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B23 1 2 3 4 5 6 7 8 9 10  partners B24 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B25 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Comoros with B26 1 2 3 4 5 6 7 8 9 10  respect B27 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B28. In the past year, have you seen more, less, or just about the same level of effective collaboration between the UN and the World Bank Group in your country? (Select only ONE response) More effective The same level of effective Less effective Don't know collaboration collaboration collaboration 111 World Bank Group Country Opinion Survey 2016: Comoros SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B29. When World Bank Group assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more than THREE) 1 The Government works inefficiently 2 Poor donor coordination 3 The World Bank Group is not sensitive enough to political/social realities on the ground 4 Lack of/inadequate levels of capacity in Government 5 There is not an adequate level of citizen/civil society participation 6 The World Bank Group works too slowly 7 The World Bank Group does not do adequate follow through/follow-up 8 Political pressures and obstacles 9 Reforms are not well thought out in light of country challenges 10 Ongoing conflict and instability 11 Inadequate funding 12 Other (please specify): ________________________________________ 112 World Bank Group Country Opinion Survey 2016: Comoros SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Comoros? Not important Very Don't at all important know 1 Crime and violence 1 2 3 4 5 6 7 8 9 10  2 Financial markets 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Anti-corruption 1 2 3 4 5 6 7 8 9 10  5 Regional conflict and tensions 1 2 3 4 5 6 7 8 9 10  6 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  7 Urban development 1 2 3 4 5 6 7 8 9 10  8 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  9 Trade and exports 1 2 3 4 5 6 7 8 9 10  10 Information and communications technology 1 2 3 4 5 6 7 8 9 10  11 Poverty reduction 1 2 3 4 5 6 7 8 9 10  12 Gender equity 1 2 3 4 5 6 7 8 9 10  13 Private sector development 1 2 3 4 5 6 7 8 9 10  14 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  15 Local governance and institutions 1 2 3 4 5 6 7 8 9 10  16 Water and sanitation 1 2 3 4 5 6 7 8 9 10  17 Regulatory framework 1 2 3 4 5 6 7 8 9 10  18 Economic growth 1 2 3 4 5 6 7 8 9 10  19 Energy/electricity 1 2 3 4 5 6 7 8 9 10  20 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 21 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 22 Job creation/employment 1 2 3 4 5 6 7 8 9 10  23 Social cohesion 1 2 3 4 5 6 7 8 9 10  24 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  25 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 26 1 2 3 4 5 6 7 8 9 10  assistance) 27 Rural development 1 2 3 4 5 6 7 8 9 10  28 Global/regional integration 1 2 3 4 5 6 7 8 9 10  29 Food security (i.e., fight against malnutrition) 1 2 3 4 5 6 7 8 9 10  30 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  31 Peace and security/stabilization/reconstruction 1 2 3 4 5 6 7 8 9 10  32 Health 1 2 3 4 5 6 7 8 9 10  33 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  34 Agricultural development 1 2 3 4 5 6 7 8 9 10  35 Education 1 2 3 4 5 6 7 8 9 10  113 World Bank Group Country Opinion Survey 2016: Comoros SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Comoros? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know 1 Gender equity 1 2 3 4 5 6 7 8 9 10  2 Information and communications technology 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Crime and violence 1 2 3 4 5 6 7 8 9 10  5 Regional conflict and tensions 1 2 3 4 5 6 7 8 9 10  6 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  7 Urban development 1 2 3 4 5 6 7 8 9 10  8 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  9 Regulatory framework 1 2 3 4 5 6 7 8 9 10  10 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  11 Poverty reduction 1 2 3 4 5 6 7 8 9 10  12 Anti-corruption 1 2 3 4 5 6 7 8 9 10  13 Private sector development 1 2 3 4 5 6 7 8 9 10  14 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  15 Water and sanitation 1 2 3 4 5 6 7 8 9 10  16 Trade and exports 1 2 3 4 5 6 7 8 9 10  17 Economic growth 1 2 3 4 5 6 7 8 9 10  18 Health 1 2 3 4 5 6 7 8 9 10  19 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 20 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 21 Job creation/employment 1 2 3 4 5 6 7 8 9 10  22 Social cohesion 1 2 3 4 5 6 7 8 9 10  23 Financial markets 1 2 3 4 5 6 7 8 9 10  24 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  25 Energy/electricity 1 2 3 4 5 6 7 8 9 10  26 Rural development 1 2 3 4 5 6 7 8 9 10  27 Global/regional integration 1 2 3 4 5 6 7 8 9 10  28 Food security (i.e., fight against malnutrition) 1 2 3 4 5 6 7 8 9 10  29 Education 1 2 3 4 5 6 7 8 9 10  30 Peace and security/stabilization/reconstruction 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 31 1 2 3 4 5 6 7 8 9 10  assistance) 32 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  33 Agricultural development 1 2 3 4 5 6 7 8 9 10  34 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  114 World Bank Group Country Opinion Survey 2016: Comoros SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Comoros? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C4. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in Comoros? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Comoros? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C5 1 2 3 4 5 6 7 8 9 10  Financing, Trust Funds, etc.)21 meet the needs of Comoros The World Bank Group meets Comoros’s C6 needs for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10  analysis, data, technical assistance) C7. To what extent do you believe the World Bank Group measures and corrects its work in real time in Comoros? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree 21 Investment Project Financing: Investment loans, credits and grants provide financing for a wide range of activities aimed at creating the physical and social infrastructure necessary to reduce poverty and create sustainable development. Development Policy Financing (DPF) provides rapidly-disbursing financing to help a borrower address actual or anticipated development financing requirements of domestic or external origins. DPF aims to help the borrower achieve sustainable poverty reduction through a program of policy and institutional actions, for example, strengthening public financial management, improving the investment climate, addressing bottlenecks to improve service delivery, and diversifying the economy. Trust funds (TFs) administered by IBRD and IDA complement the WBG’s operations. They allow scaling up of activities, notably in fragile and crisis-affected situations; enable the Bank to provide assistance when its own ability to lend is limited; provide immediate assistance in response to natural disasters and other emergencies; and pilot innovations that are later mainstreamed into the Bank’s operations. 115 World Bank Group Country Opinion Survey 2016: Comoros SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Comoros, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D6 1 2 3 4 5 6 7 8 9 10  good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Comoros’s specific D9 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low Very high technical Don't know technical quality quality 116 World Bank Group Country Opinion Survey 2016: Comoros SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and reviews E3 1 2 3 4 5 6 7 8 9 10  are done in a timely fashion The World Bank Group’s “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in Comoros Working with the World Bank Group increases E7 1 2 3 4 5 6 7 8 9 10  Comoros’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E8 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them The World Bank Group provides effective E9 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) E10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Comoros? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree E11. Which of the following best describes the World Bank Group’s support in Comoros? (Select only one response) The World Bank Group is sufficiently selective and focuses on the most important development challenges in 1 Comoros The World Bank Group is not sufficiently selective in Comoros, and it is involved in too many areas of 2 development 3 Don’t know E12. To what extent do you believe the World Bank Group is adequately staffed in Comoros? 1 2 3 4 5 6 7 8 9 10  To a very To no degree at all Don't know significant degree 117 World Bank Group Country Opinion Survey 2016: Comoros SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN COMOROS F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Comoros? (Choose no more than TWO) 1 Offer more innovative financial products 2 Ensure greater selectivity in its work 3 Provide more adequate data/knowledge/statistics/figures on Comoros’s economy 4 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 5 Reach out more to groups outside of Government 6 Increase the level of capacity development in the country 7 Improve the quality of its experts as related to Comoros’s specific challenges 8 Offer more innovative knowledge services 9 Collaborate more effectively with Government clients (e.g., national, island) 10 Work faster 11 Reduce the complexity of obtaining World Bank Group financing 12 Increase the level of World Bank Group staffing in Comoros’s office 13 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Comoros, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Comoros? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Comoros 6 Don’t know 118 World Bank Group Country Opinion Survey 2016: Comoros SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN COMOROS F3. Please answer the following questions: (Choose no more than THREE for each column) A. Which THREE areas below would B. Which THREE areas benefit most from the World Bank below would benefit most Group playing a leading role among from other donors in international partners in Comoros? Comoros? 1 Social cohesion   2 Public financial management   3 Reducing violence   4 Access to justice systems   5 Security mechanisms   6 Conflict resolution mechanisms   7 Access to basic services   8 Capacity of state institutions   9 Jobs   10 Improving livelihoods   11 Social safety nets   Stimulating dialogue to promote peace and 12   stability F4. What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) 1 Organize more joint meetings and missions with the UN Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and 2 changing circumstances when both institutions are engaged 3 Develop joint or complementary projects with the UN, leveraging each organization’s comparative advantages 4 Develop guidelines, framework and tools to facilitate operational cooperation and cross-financing 5 Share more information about the World Bank Group’s activities, products, and knowledge 6 Involve UN experts to a greater degree in World Bank Group activities 7 Other (please specify): ______________________________________________ 119 World Bank Group Country Opinion Survey 2016: Comoros SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Comoros? (Choose no more than TWO) Social media (e.g., blogs, Facebook, Twitter, 1 6 International television YouTube, Flickr) 2 International newspapers 7 Local newspapers 3 Local radio 8 Internet 4 International radio 9 Periodicals 5 Local television 10 Other (please specify): ____________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Direct contact with World Bank Group (i.e., face 1 5 World Bank Group’s website to face meetings/discussions) Social media (e.g., blogs, Facebook, Twitter, 2 Mobile phones 6 YouTube, Flickr) World Bank Group’s seminars/workshops/ 3 7 e-Newsletters conferences World Bank Group’s publications and other 4 8 Other (please specify): ____________________ written materials Are you aware of the World Bank Group's Access to Information Policies under which the G3 World Bank Group discloses any information in its possession that is not on a list of Yes No exceptions? (If YES please go to Question G4; if NO please go to G5) G4. If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) 1 World Bank Group’s seminars/workshops/conferences 2 World Bank Group’s website 3 World Bank Group’s e-Newsletters 4 News/Media 5 Colleagues/Friends/Peer organizations 6 Other (please specify): _____________________ Have you requested information from the World Bank Group on its activities in the past G5 Yes No year? (If YES please go to Question G6; if NO please go to G7) G6 Were you able to obtain this information? Yes No G7 Do you have access to the Internet? Yes No G8 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, G9 Yes No Twitter, YouTube, and Flickr)? 120 World Bank Group Country Opinion Survey 2016: Comoros SECTION G: COMMUNICATION AND INFORMATION SHARING G10. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to G11 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  Group website) I find the information on the World Bank Group’s G12 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10  Bank Group website) The World Bank Group’s social media channels (e.g., G13 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution When I need information from the World Bank Group I G14 know how to find it (e.g., whom to call, where to reach 1 2 3 4 5 6 7 8 9 10  them, etc.) The World Bank Group is responsive to my information G15 1 2 3 4 5 6 7 8 9 10  requests and inquiries 121 World Bank Group Country Opinion Survey 2016: Comoros SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory 3 Office of Parliamentarian 13 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial 4 14 Trade Union Department or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Island Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate Change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? (Select only ONE response) 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you primarily engage with in Comoros? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ 122 World Bank Group Country Opinion Survey 2016: Comoros SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Comoros? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Comoros? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. Which best represents your geographic location? 1 Moroni 2 Other Grande Comore 3 Moheli 4 Anjouan Thank you for completing the survey! 123