Documents & Reports

Strengthening the citizen-state compact through feedback : effective complaint management as a pathway to articulate citizen voice and improve state response (English)

Abstract

The Palestinian Authority is committed to improving state-citizen relations through various mechanisms including the complaints resolution. The objective of this technical assistance, which has been undertaken at the request of the DGC, is to strengthen... See More +

Details

See More +

Downloads

Complete Report in English

Official version of document (may contain signatures, etc)

*The text version is uncorrected OCR text and is included solely to benefit users with slow connectivity.

Citation