88525 Mauritania Country Opinion Survey Report (July 2012 - June 2013) 120 The World Bank Mauritania Country Survey 2012 Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................6 IV. The General Environment in Mauritania ...................................10 V. Perceived Overall Value of the World Bank in Mauritania .........14 VI. Overall Impressions of the World Bank .....................................23 VII. The Future Role of the World Bank in Mauritania .....................44 VIII. Communication and Outreach ..................................................47 IX. Appendices ................................................................................55 2 The World Bank Mauritania Country Survey 2012 I. Objectives This survey was designed to achieve the following objectives:  Assist the World Bank in gaining a better understanding of how stakeholders in Mauritania perceive the Bank;  Obtain systematic feedback from stakeholders in Mauritania regarding:  Their views regarding the general environment in Mauritania;  Their perceived overall value of the World Bank in Mauritania;  Overall impressions of the World Bank as related to programs, poverty reduction, personal relationships, effectiveness, knowledge base, collaboration, and its day-to-day operation; and  Perceptions of the World Bank’s communication and outreach in Mauritania.  Use data to help inform the Mauritania country team’s strategy. II. Methodology In December 2011—January 2012, 215 stakeholders of the World Bank in Mauritania were invited to provide their opinions on the Bank’s assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the President or Prime Minister; the office of a Parliamentarian; employees of a ministry or ministerial department; Project Implementation Units or Project Coordination Units; representatives of independent government institutions; local government officials or staff; bilateral or multilateral agencies; private sector organizations; trade unions; NGOs (including CBOs); the media; diverse ethnic and faith-based groups; political parties; academia, research institutes or think tanks; and the judiciary. A total of 110 stakeholders participated in the country survey (51%). Respondents received the questionnaire in three ways—in person, in the mail, or via email—and returned the completed questionnaire similarly. Respondents were asked to indicate: their overall attitudes toward the Bank; the importance of specific areas of the Bank’s work and the Bank’s effectiveness in those areas; and their level of agreement with a series of statements about the way the World Bank does business. Respondents were also asked about general issues facing Mauritania, the Bank’s future role in Mauritania, and the Bank’s communication and outreach efforts in Mauritania. The questionnaire was broken into eight sections: 1. Background Information: The first section asked respondents for their current position; specialization; familiarity and involvement with the Bank; and geographic location. 3 The World Bank Mauritania Country Survey 2012 II. Methodology (continued) 2. General Issues facing Mauritania: Respondents were asked to indicate what they thought were the most important development priorities, and which areas would contribute most to poverty reduction and economic growth in Mauritania, as well as rating their perspective on the next generation in Mauritania. 3. Overall Attitudes toward the World Bank: Respondents were asked to rate the Bank’s overall effectiveness in Mauritania, the extent to which the Bank meets Mauritania’s needs for financial instruments and knowledge services, and their agreement with various statements regarding the Bank’s programs, poverty mission, relationships, and collaborations in Mauritania. Respondents were also asked to indicate the areas which they perceived as the Bank’s top priorities, the areas on which it would be most productive for the Bank to focus its resources and research, what the Bank’s level of involvement should be, what they felt were the Bank’s greatest values and greatest weaknesses in its work, and with which groups the Bank should work more. 4. The Work of the World Bank: Respondents were asked to rate their level of importance and the Bank’s level of effectiveness across twenty-five areas in which the Bank was involved, such as helping to reduce poverty and bring about economic growth. 5. The Way the World Bank does Business: Respondents were asked to rate the Bank’s level of effectiveness in the way it does business, including the Bank’s knowledge, personal relationships, partnerships, and poverty mission. 6. Project/Program Related Issues: Respondents were asked to rate their level of agreement with a series of statements regarding the Bank’s programs, day-to-day operations, and collaborations in Mauritania. 7. The Future of the World Bank in Mauritania: Respondents were asked to rate how significant a role the Bank should play in Mauritania’s development and to indicate what the Bank could do to make itself of greater value and to what reasons respondents attributed failed or slow reform efforts. 8. Communication and Outreach: Respondents were asked to indicate where they get information about development issues and the Bank’s development activities in Mauritania, as well as how they prefer to receive information from the Bank. Respondents were also asked to indicate their awareness of the Bank’s Access to Information policy, their past experience requesting information, their access to the Internet, and their usage of the Bank’s website. 4 The World Bank Mauritania Country Survey 2012 II. Methodology (continued) Important notes on how data are reported throughout the report It is common for the Country Survey reports to compare data over time. In the case of Mauritania, surveys were conducted in FY ‘08 and FY ‘05. However, the respondent composition this year was extremely different in the following way: In this year’s survey a majority of respondents was from NGOs (including CBOs) and these respondents had very little familiarity with the Bank. In nearly every Country Survey we see a correlation between familiarity and positive views of the Bank; in the case of Mauritania, this is true as well. With such a significant difference in the composition of the Mauritania samples from year to year, we found that the standard comparison simply did not work (or was not a fair representation of the data). In FY ‘08 only 17% of respondents were from NGOs and in FY 05, just three percent. As a result it is not appropriate to compare aggregates over the years because they are relatively different universes of respondents. Hence, in the report (and the appendices) we report findings in the following ways:  In the aggregate;  Overall year to year;  FY ‘08 compared to the non-NGO respondents (who correspond better to the other years’ samples of respondents); and  FY ‘12 non-NGO respondents compared to FY ‘12 NGO respondents. The Country Survey report does not note stakeholder differences because the numbers of respondents from each group other than NGOs was so small. However, these are reported in the appendices. In addition, only significant differences between the groups described above are reported in the text of the report. It is always important to note that a Country Survey is a snapshot of views of key stakeholder groups in a country. In the case of Mauritania this year, this is an especially interesting snapshot of voices that might not have been heard in the past (in an objective survey effort). The findings will be useful as one input into all of the country team's efforts to consult, listen and gather opinions from critical audiences in the country. 5 The World Bank Mauritania Country Survey 2012 III. Demographics of the Sample Current Position  The majority of respondents were from NGOs. Because of the small number of respondents from independent government institutions, the office of the President/Prime Minister, academic/research institutions and think tanks, the judiciary, the office of a Parliamentarian, and political parties, responses from these stakeholder groups were combined and included in the “Other” category for all further analyses. Note there were no respondents from local government, trade unions, ethnic groups, or faith-based organizations. Percentage of Respondents (N=106) 0% 10% 20% 30% 40% 50% 60% NGOs (incl. CBOs) 56% PIU / Project Coordination Unit 10% Ministry or Ministerial Department 7% Private Sector 6% Other 5% Media 4% Bilateral or Multilateral Agency 3% Independent Government Institution 3% Office of the President, Prime Minister 2% Academia/Research Institute/Think Tank 2% Judiciary 2% Office of Parliamentarian 1% Political Party 1% “Which of the following best describes your current position?” (Respondents chose from a list.) 6 The World Bank Mauritania Country Survey 2012 III. Demographics of the Sample (continued) Area of Primary Specialization Percentage of Respondents (N=98) 0% 5% 10% 15% 20% 25% 30% 35% Social Services (Education, Health, etc.) 33% Other 14% Agriculture, Agribusiness, Forestry, Fishery 10% Economic Management 9% Communications, Information Services 7% Law, Justice 7% Infrastructure (Transport, Water, Energy, Telecom) 6% Environment, Natural Resource Management 4% Finance, Banking, Insurance 4% Commerce, Trade and Manufacturing 2% Oil / Mining 2% Legislature, Politics 1% “Please identify the primary specialization of your work.” (Respondents chose from a list.) 7 The World Bank Mauritania Country Survey 2012 III. Demographics of the Sample (continued) Geographic Location  The majority of respondents indicated that they were located in Nouakchott. Because of the small number of respondents from other locations, these respondents were combined into one category, “Outside Nouakchott”, for all further analyses. Percentage of Respondents (N=85) 0% 20% 40% 60% 80% 100% Nouakchott 86% Outside Nouakchott (Senegal River Region) 7% Outside Nouakchott (North) 5% Outside Nouakchott (East) 2% “Which best represents your geographic location?” (Respondents chose from a list.) Involvement with the World Bank  More than half of all respondents indicated that they have been involved with or a close observer of World Bank activities for more than three years. Percentage of Respondents (N=77) 0% 10% 20% 30% 40% 50% 60% Less than one year 32% One to three years 12% More than three years 56% “How long have you been involved with (or a close observer of) the World Bank's activities?” (Respondents chose from a list.) 8 The World Bank Mauritania Country Survey 2012 III. Demographics of the Sample (continued) Familiarity with the World Bank  Across all respondents, familiarity with the Bank received a mean rating of 4.4 on a 10-point scale with 1 being not familiar at all and 10 being extremely familiar. This was slightly lower than the mean familiarity rating received in the FY '08 survey (4.8) and significantly lower than the FY 2005 survey, in which familiarity with the Bank received a mean rating of 7.1 across all respondents.  Respondents from bilateral/multilateral agencies and PIUs/project coordination units indicated the highest levels of familiarity with the Bank whereas respondents from NGOs had significantly lower levels of familiarity. Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 4.4 Bilateral or Multilateral Agency 8.3 PIU / Project Coordination Unit 7.8 Ministry or Ministerial Department 6.9 Media 5.8 Other 4.8 Private Sector 4.2 NGOs (incl. CBOs) 2.7 “How familiar are you with the work of the World Bank in Mauritania on a scale of 1 -10, 1 meaning 'not familiar at all', 10 meaning 'extremely familiar'?" 9 The World Bank Mauritania Country Survey 2012 IV. The General Environment in Mauritania Optimism  When asked about perceptions of the future for the next generation in Mauritania, across all respondents, the overall mean rating was 6.2 on a 10-point scale of 1 being extremely pessimistic and 10 being extremely optimistic. This was significantly higher compared to the FY ’08 survey, in which optimism for the next generation received a mean rating of 5.3 across all respondents. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.2 NGOs (incl. CBOs) 7.1 Bilateral or Multilateral Agency 6.3 Ministry or Ministerial Department 5.5 Other 5.3 PIU / Project Coordination Unit 5.1 Media 5.0 Private Sector 4.7 “On a scale of 1 -10, 1 meaning 'extremely pessimistic', 10 meaning 'extremely optimistic', please indicate your perspective on the future of the next generation in Mauritania.” 10 The World Bank Mauritania Country Survey 2012 IV. The General Environment in Mauritania (continued) Development Priority  Respondents indicated that government effectiveness/governance and access to/quality of education were the most important development priorities in Mauritania.  Respondents from NGOs were significantly more concerned about corruption and the capacity of civil society and private sector organizations than non-NGO respondents.  In the FY ’08 country survey1, respondents indicated that government effectiveness/ governance (43%) and access to/quality of education (42%) were the most important development priorities. Percentage of Respondents (N=86) 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Government effectiveness/governance 32% 12% 44% Access to education, quality of education 13% 14% 27% Macro-economic growth 13% 3% 16% Fight against corruption 9% 7% 16% Access to health services, quality of health care 4% 9% 13% Skills development/employment/income generating 5% 7% 12% Capacity of civil society/private sector organizations 2% 9% 11% Effectiveness of the legal and regulatory system 2% 6% 8% Environmental quality and natural resources 2% 6% 8% Food security 2% 6% 8% Agriculture development (crop production) 4% 2% 6% HIV/AIDS and other communicable diseases 4% 1% 5% Most important Improving basic infrastructure 1%3% 4% Second most important Access to clean water 4% 4% Fishery 1%2% 3% Improving the quality of life in urban areas 3% Agriculture development (livestock) 2% Mitigate gender inequality 2% “Please identify which one of these you consider the first (second) most important development priority.” (Respondents chose from a list.) 1 In FY’08 and FY’12 country surveys, the lists of response options were not exactly the same. 11 The World Bank Mauritania Country Survey 2012 IV. The General Environment in Mauritania (continued) Poverty Reduction  Respondents indicated that access to/quality of education and government effectiveness/ governance would contribute most to poverty reduction in Mauritania.  In the FY ’08 country survey2, agriculture development (49%), education (30%), and improving governance (29%) were considered the top contributors to poverty reduction in Mauritania. Percentage of Respondents (N=104) 0% 5% 10% 15% 20% 25% Access to education, quality of education 25% Government effectiveness/governance 24% Skills development/employment/income 16% generating, specifically for young people Macro-economic growth 15% Food security 15% Access to health services, quality of health care 13% Agriculture development (crop production) 13% Fight against corruption 11% Capacity of civil society and private sector 10% organizations Agriculture development (livestock) 9% Effectiveness of the legal and regulatory 7% system Enhancing opportunities for private 7% sector/investment incl. foreign investment Environmental quality and natural resources 5% Improving basic infrastructure 5% “Poverty reduction is a broad term that encompasses work in many different areas. Which TWO areas of development listed below do you believe would contribute most to reducing poverty in Mauritania?” (Respondents chose from a list. Responses combined.) 2 In FY’08 and FY’12 country surveys, the lists of response options were not exactly the same. 12 The World Bank Mauritania Country Survey 2012 IV. The General Environment in Mauritania (continued) Economic Growth  Respondents identified a range of most important contributors to economic growth.  In the FY ’08 country survey3, increasing agricultural productivity (62%), improving governance (43%), and improving access to/quality of education (34%) were identified as the top contributors to generating faster economic growth in Mauritania. Percentage of Respondents (N=101) 0% 5% 10% 15% 20% 25% Government effectiveness/governance 23% Access to education, quality of education 21% Skills development/employment/income 21% generating, specifically for young people Fight against corruption 18% Capacity of civil society and private sector 12% organizations Effectiveness of the legal and regulatory system 11% Improving mining and oil resources management 11% Improving basic infrastructure 9% Agriculture development (crop production) 9% Agriculture development (livestock) 9% Access to health services, quality of health care 8% Enhancing opportunities for private 8% sector/investment incl. foreign investment Public financial management and procurement 8% Environmental quality and natural resources 6% Food security 6% “Sustainable economic growth can be driven by a number of factors. Which TWO areas below do you believe would contribute most to generating faster economic growth in Mauritania? (Choose only TWO )” (Respondents chose from a list. Responses combined.) 3 In FY’08 and FY’12 country surveys, the lists of response options were not exactly the same. 13 The World Bank Mauritania Country Survey 2012 V. Perceived Overall Value of the World Bank Perceived Bank Priorities  Respondents identified as the Bank’s top priorities in Mauritania access to/quality of education, micro-economic growth, and agriculture development (crop production).  In the FY ’08 country survey4, government effectiveness/governance (33%), access to/quality of health services (27%), and access to/quality of education (26%) were considered the Bank’s top priorities. Percentage of Respondents (N=97) 0% 5% 10% 15% 20% 25% Access to education, quality of education 21% Macro-economic growth 19% Agriculture development (crop production) 19% Government effectiveness/governance 18% Capacity of civil society and private sector 16% organizations Access to health services, quality of health care 14% Skills development/employment/income 11% generating, specifically for young people HIV/AIDS and other communicable diseases 8% Fight against corruption 8% Improving basic infrastructure 8% Effectiveness of the legal and regulatory system 7% Environmental quality and natural resources 5% Public financial management and procurement 5% Mining and oil resources management 4% Improving the quality of life in urban areas 4% Access to clean water 3% Enhancing opportunities for private 3% sector/investment incl. foreign investment “Based on your observations of the World Bank in Mauritania, what do you think the Bank considers its top priorities in Mauritania? (Choose only TWO)” (Respondents chose from a list. Responses combined.) 4 In FY’08 and FY’12 country surveys, the lists of response options were not exactly the same. 14 The World Bank Mauritania Country Survey 2012 V. Perceived Overall Value of the World Bank (continued) Focusing Bank Resources  Since 2008, the views on where the Bank should focus its resources have changed. In the FY ’08 country survey5, respondents indicated that the Bank should focus primarily on agriculture development (29%), access to/quality of health services (29%), and basic infrastructure (23%). Percentage of Respondents (N=85) 0% 5% 10% 15% 20% Government effectiveness/governance 15% Access to education, quality of education 15% Skills development/employment/income generating 15% Food security 13% Capacity of civil society/private sector organizations 13% Fight against corruption 12% Access to health services, quality of health care 11% Environmental quality and natural resources 9% Agriculture development (crop production) 9% Mining and oil resources management 8% Improving basic infrastructure 8% Macro-economic growth 7% HIV/AIDS and other communicable diseases 6% Private sector/investment incl. foreign investment 6% Fishery 5% Access to clean water 4% Effectiveness of the legal and regulatory system 4% Improving the quality of life in urban areas 4% “Based on your observations of the World Bank in Mauritania, where would it be most productive for the Bank to focus most of its resources ? (Choose only TWO)” (Respondents chose from a list. Responses combined.) 5 In FY’08 and FY’12 country surveys, the lists of response options were not exactly the same. 15 The World Bank Mauritania Country Survey 2012 V. Perceived Overall Value of the World Bank (continued) Focusing Bank Research  In the FY ’08 country survey6, respondents similarly indicated education (42%) as the most valuable area for the Bank to focus its research efforts on.  In this year’s survey, respondents from NGOs rated social protection, poverty and rural development significantly higher than non-NGO respondents. Percentage of Respondents (N=104) 0% 10% 20% 30% 40% Education 36% Health 20% Social protection 15% Poverty 14% Labor markets/job creation 11% Rural development 11% Anti-corruption 10% Governance 8% Agricultural production/Food security 7% Public sector performance 7% Enhanced business environment for private 6% sector development Water and sanitation 6% Oil/mining sector 6% Environmental sustainability/natural 6% resources management Climate change 6% Monitoring and evaluation 5% “The World Bank wants to ensure that the knowledge and studies it produces are relevant. Which TWO of the following areas do you think it would be most valuable for the Bank to focus its research efforts on in the next few years in Mauritania? (Chooe TWO only.)” (Respondents chose from a list. Responses combined.) 6 In FY’08 and FY’12 country surveys, the lists of response options were not exactly the same. 16 The World Bank Mauritania Country Survey 2012 V. Perceived Overall Value of the World Bank (continued) Level of Bank Involvement  More than three-quarters of all respondents indicated that the Bank should be more involved in Mauritania’s development strategies.  Similarly, in the FY ’08 and FY ’05 country surveys, the majority of respondents (60% and 71%, respectively), indicated that the Bank should be more involved in Mauritania’s development strategies. Percentage of Respondents (N=102) 0% 10% 20% 30% 40% 50% 60% 70% 80% The Bank should be more involved 77% The Bank is currently involved at an optimum 11% level The Bank should be less involved 6% The Bank shouldn't be involved at all 1% Don't know 5% “In your opinion, what should be the level of involvement of the World Bank in Mauritania's development strategies?” (Respondents chose from a list.) Level of Bank Involvement in Regions outside Nouakchott  The majority of all respondents indicated that the Bank should focus more attention and resources that it has available on the regions outside of Nouakchott. Percentage of Respondents (N=88) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Focus more attention and resources that it has 81% available, on these regions Continue its current region/approach in the 13% country Focus fewer resources that it has available, on 7% these regions “When considering the level of World Bank focus on regions outside of Nouakchott, do you think the World Bank should...” (Respondents chose from a list.) 17 The World Bank Mauritania Country Survey 2012 V. Perceived Overall Value of the World Bank (continued) Collaborating in Mauritania  Nearly two-thirds of all respondents indicated that the World Bank should work more closely with NGOs to ensure better development results in Mauritania.  There were three instances in which there were significant differences between NGOs and non-NGO stakeholder groups.  The majority of respondents from NGOs (96%) indicated that the World Bank should work more closely with NGOs, whereas non-NGO respondents indicated, that the Bank should work more closely with beneficiaries and private sector to ensure better development results in Mauritania. Percentage of Respondents (N=103) 0% 10% 20% 30% 40% 50% 60% 70% NGOs 64% Local Government 43% Beneficiaries 24% Private sector 19% Parliament 10% Community Based Organizations (CBOs) 9% Donor community 7% Media 5% Political parties 5% Ethnic groups 2% Other 2% “In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank work with more in your country to ensure better development results there?” (Respondents chose from a list. Responses combined.) 18 The World Bank Mauritania Country Survey 2012 V. Perceived Overall Value of the World Bank (continued) Greatest Value  More than a third of all respondents indicated that the Bank’s greatest value to Mauritania was its lending when others won’t. The Bank’s knowledge and financial resources were also considered of great value.  In the FY ’08 country survey, the Bank’s financial resources (38%), policy and economic advice (34%), and knowledge (29%) were considered the top values brought by the Bank to Mauritania. Percentage of Respondents (N=95) 0% 5% 10% 15% 20% 25% 30% 35% Lending when others won’t 17% 18% 35% The Bank’s knowledge 15% 15% 30% Financial resources 16% 9% 25% None of the above 14% 8% 22% Policy and economic advice 15% 6% 21% Ability to mobilize resources 6% 13% 19% Donor coordination 9% 8% 17% Ability to build implementation capacity 3% 9% 12% Convener/facilitator 4% 7% 11% Greatest value Technical advice 2% 5% 7% Second greatest value “In broad terms of economic and social development, what is the 'greatest' value brought by the World Bank to Mauritania? What is the 'second greatest' value?” (Respondents chose from a list.) 19 The World Bank Mauritania Country Survey 2012 V. Perceived Overall Value of the World Bank (continued) Greatest Weakness  Respondents indicated that the Bank’s greatest weakness in its work in Mauritania was imposing technocratic solutions without regard to political realities.  This view has not changed over the eight-year period: in both the FY ’08 and FY ‘05 country surveys7, respondents indicated the same area as the Bank’s greatest weakness (56% and 36%, respectively). Percentage of Respondents (N=91) 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Imposing technocratic solutions without regard to 43% political realities World Bank procedures too slow and complex to 23% show results on the ground in reasonable time The Bank is too influenced by the US, or others 19% Too bureaucratic in its operational policies and 18% procedures Not enough public disclosure of its work 15% Not exploring alternative policy options 14% The interventions of the World Bank are 14% inadequately aligned with country priorities Other 11% The Bank's instruments are not flexible enough to 8% respond to country needs Staff too inaccessible 7% Bank management is not accessible 5% The Bank does not collaborate enough with other 5% donors Bank staff are arrogant in their approach 3% “Which of the following do you identify as the Bank's greatest weaknesses in its work in Mauritania? (Choose TWO only.)” (Respondents chose from a list. Responses combined.) 7 In FY’05, FY’08, and FY’12 country surveys, the lists of response options were slightly different. 20 The World Bank Mauritania Country Survey 2012 V. Perceived Overall Value of the World Bank (continued) Importance  Respondents indicated that it was most important for the Bank to help reduce poverty in Mauritania, receiving a mean rating of 7.7 on a 10-point scale with 1 being not at all and 10 being very important. Mean Importance Rating 1 2 3 4 5 6 7 8 9 10 Reduce poverty 7.7 Increase access/quality of education 7.3 Increase access/quality of health services 7.3 Bring about economic growth 7.2 Strengthen PFM/procurement system 7.1 Strengthen agriculture sector/food security 7.0 Increase access to clean water 6.8 Fight against corruption 6.7 Improve investment climate 6.6 Strengthen mining/oil resources mngmt 6.5 Increase skills/employment/income generation 6.3 Improve port infrastructure 6.3 Strengthen environment/natural resources mngmt 6.3 Strengthen government's effectiveness 6.2 Strengthen capacity of civil society/PS organizations 6.2 Improve quality of life in urban areas 6.2 Strengthen fisheries sector 6.1 Improve legal and regulatory systems 6.1 Expand internet connectivity 6.0 Integrate country into global/sub-regional economy 5.9 Empower communities for their own development 5.9 Adapt to/avert risk of climate change 5.9 Increase access to proper housing 5.7 Ensuring that attention is paid to gender disparities 5.0 Reduce internal conflicts 5.0 21 The World Bank Mauritania Country Survey 2012 V. Perceived Overall Value of the World Bank (continued) Importance (continued)  Overall, respondents in this year’s survey had lower importance ratings compared to respondents from the FY ’08 and FY ’05 country surveys. Significant differences were found for all areas except “Helping to strengthen the public financial management and procurement system”, “Fighting against corruption”, “Helping to improve the investment climate for attracting private sector growth and foreign investment”, and “Helping Mauritania adapt to/avert risk of climate change”. Mean Importance Rating 1 2 3 4 5 6 7 8 9 10 7.7 Reduce poverty 7.7 8.8 7.3 Increase access/quality of education 8.3 9.1 Increase access/quality of health services, incl. fight 7.3 8.1 against HIV/AIDS/communicable diseases 9.1 7.2 Bring about economic growth 7.8 8.5 7.1 Strengthen PFM/procurement system 7.6 7.8 7.0 Strengthen agricultural sector/food security 7.7 8.6 6.7 Fight against corruption 6.5 7.5 Improve investment climate for attracting private sector 6.6 7.2 growth/foreign investment 7.6 6.3 Improve port infrastructure 7.7 8.3 6.3 Strengthen environment/natural resources management 7.1 7.9 6.2 Improve quality of life in urban areas 6.6 8.0 6.1 Improve legal and regulatory systems 7.2 8.0 5.9 Empower communities for their own development* 7.1 FY 2012 5.9 Adapt to/avert risk of climate change* 6.0 FY 2008 FY 2005 5.0 Ensuring that attention is paid to gender disparities 7.0 7.4 Responses from the FY05 and FY08 surveys were converted from a 5-pt. scale to a 10-pt. scale for comparison. *This response option not offered in FY ’05 country survey. 22 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank The Bank’s Overall Effectiveness  Across all respondents, the Bank’s overall effectiveness in Mauritania received a mean rating of 4.7 on a 10-point scale, with 1 being not effective at all and 10 being very effective. This is lower (driven significantly by NGOs) than the ratings in FY ’08 (5.3) and FY ’05 (6.8). Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 4.7 Bilateral or Multilateral Agency 7.0 PIU / Project Coordination Unit 5.9 Ministry or Ministerial Department 5.1 Media 5.0 Other 5.0 Private Sector 4.2 NGOs (incl. CBOs) 4.1 “Overall, please rate your impression of the World Bank’s effectiveness in Mauritania, on a scale of 1-10, 1 being 'Not effective at all', 10 being 'Very effective'." 23 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Meeting Mauritania’s Needs for Bank’s Financial Resources  Across all respondents, the extent to which the Bank’s financial instruments meet Mauritania’s needs received a mean rating of 4.7 on a 10-point scale, with 1 being to no degree at all and 10 being to a very significant degree. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 4.7 Bilateral or Multilateral Agency 7.3 PIU / Project Coordination Unit 5.9 Ministry or Ministerial Department 5.9 Other 4.9 Media 4.3 NGOs (incl. CBOs) 4.1 Private Sector 3.7 “To what extent do the World Bank's financial instruments meet the needs of Mauritania, on a scale of 1-10, 1 meaning 'to no degree at all', 10 meaning 'to a very significant degree'?" 24 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Meeting Mauritania’s Knowledge Needs  Across all respondents, the extent to which the Bank meets Mauritania’s needs for knowledge services received a mean rating of 4.7 on a 10-point scale, with 1 being to no degree at all and 10 being to a very significant degree. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 4.7 Bilateral or Multilateral Agency 7.3 Ministry or Ministerial Department 6.1 Private Sector 5.8 PIU / Project Coordination Unit 5.5 Other 4.8 NGOs (incl. CBOs) 4.0 Media 4.0 “To what extent does the World Bank meet Mauritania's needs for knowledge services, on a scale of 1-10, 1 meaning 'to no degree at all', 10 meaning 'to a very significant degree'?" 25 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Specific Areas of Effectiveness  Respondents saw the Bank as most effective in helping to increase access and quality of health services, including the fight against HIV/AIDS and other communicable diseases, receiving a mean rating of 5.9, across all respondents, on a 10-point scale with 1 being not effective at all and 10 being very effective. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Helping to increase access/quality of health services* 5.9 Helping to reduce poverty* 5.4 Increase access/quality of education* 5.3 Strengthen capacity of civil society/PS organizations 5.1 Bring about economic growth 5.1 Strengthen PFM/procurement system 4.9 Strengthen agricultural sector/food security 4.9 Ensuring that attention is paid to gender disparities 4.9 Increase access to clean water 4.8 Improve investment climate 4.8 Strengthen mining/oil resources mngmt 4.7 Improve port infrastructure 4.7 Improve quality of life in urban areas 4.6 Fight against corruption 4.6 Integrate country into global/sub-regional economy 4.5 Strengthen government's effectiveness 4.5 Strengthen environment/natural resources mngmt 4.5 Empower communities for their own development 4.4 Expand internet connectivity 4.2 Increase skills/employment/income generation 4.2 Improve legal and regulatory systems 3.8 Increase access to proper housing 3.7 Adapt to/avert risk of climate change 3.7 Reduce internal conflicts 3.3 Strengthen fisheries sector 3.3 Note: * indicates one of the top 3 most important areas for the Bank. 26 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Specific Areas of Effectiveness (continued)  While all effectiveness ratings are not terribly high across these twenty-five areas, there were five instances in which there were significant differences between NGOs and non- NGO stakeholders in their ratings. Non-NGO respondents had significantly higher ratings of the Bank’s effectiveness than respondents from NGOs for the following areas:  “Helping to bring about economic growth”;  “Helping to improve the investment climate for attracting private sector growth and foreign investment”;  “Helping to strengthen the public financial management and procurement system”;  “Helping reduce internal conflicts”; and  “Helping to strengthen mining and oil resources management”.  There was only one instance in which there was a significant difference between ratings of FY ’12 non-NGO respondents and FY ’08 respondents (including all stakeholder groups).  FY ‘08 respondents had significantly higher ratings of the Bank’s effectiveness in “Helping to improve the legal and regulatory systems” than FY ’12 non-NGO respondents. 27 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Specific Areas of Effectiveness (continued)  Overall, effectiveness ratings in this year’s survey were lower than in the FY ’08 and FY ‘05 country surveys, significantly so for “Helping to improve the investment climate for attracting private sector growth and foreign investment”, “Helping to strengthen the public financial management and procurement system”, “Helping to improve the legal and regulatory systems”, “Helping to strengthen the fisheries sector”, “Helping to expand internet connectivity”, and “Helping Mauritania adapt to/avert risk of climate change”. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Increase access/quality of health services, incl. 5.9 5.8 fight against HIV/AIDS/communicable diseases 6.8 5.4 Reduce poverty 5.2 6.4 5.3 Increase access/quality of education 5.9 6.7 5.1 Bring about economic growth 5.8 7.0 4.9 Strengthen PFM/procurement system 5.8 6.4 4.9 Strengthen agricultural sector/food security 5.5 6.2 Ensuring that attention is paid to gender 4.9 5.8 disparities 6.4 Improve investment climate for attracting 4.8 5.6 private sector growth/foreign investment 6.0 4.7 Improve port infrastructure 5.8 6.4 4.6 Improve quality of life in urban areas 5.0 6.0 4.6 FY 2012 Fight against corruption 4.1 4.2 FY 2008 Strengthen environment/natural resources 4.5 5.2 FY 2005 management 5.9 Empower communities for their own 4.4 5.3 development* 3.8 Improve legal and regulatory systems 5.6 6.2 3.7 Adapt to/avert risk of climate change* 3.9 Responses from the FY05 and FY08 surveys were converted from a 5-pt. scale to a 10-pt. scale for comparison. *This response option not offered in FY ’05 country survey. 28 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the Bank’s overall effectiveness in Mauritania, bivariate correlational analyses were conducted on respondents’ ratings of the Bank’s overall effectiveness in Mauritania with respondents’ ratings of the twenty-five specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the Bank’s overall effectiveness. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the Bank’s overall effectiveness increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the Bank’s overall effectiveness.  Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the Bank’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s overall effectiveness. The areas determined to be key drivers from these analyses were:  The Bank’s effectiveness at helping reduce internal conflicts;  The Bank’s effectiveness at helping to improve the legal and regulatory systems;  The Bank’s effectiveness at helping to improve port infrastructure; and  The Bank’s effectiveness at helping to bring about economic growth. 29 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Importance versus Effectiveness – Sector Analysis By plotting respondents’ ratings of importance versus effectiveness, one can assess where respondents perceived the Bank to be performing well on priority issues in Mauritania, as well as areas in which respondents perceived the Bank to not be performing so well on priority issues, areas in which respondents perceived the Bank was performing well, but on lower priority issues, and areas in which respondents perceived the Bank to not be performing so well on lower priority issues.  Bank relatively good and issue is a priority: Areas in this quadrant are those that respondents indicated a high level of importance and gave the Bank a relatively high rating of effectiveness (although it should be noted that ratings of effectiveness were more than a point lower than ratings of importance). It is important that the Bank continue to do well in these areas (in order of mean importance):  Helping to reduce poverty;  Helping to increase access and quality of education;  Helping to increase access and quality of health services, including the fight against HIV/AIDS and other communicable diseases;  Helping to bring about economic growth;  Helping to strengthen the public financial management and procurement system;  Helping to strengthen the agricultural sector/food security;  Helping to increase access to clean water;  Helping to improve the investment climate for attracting private sector growth and foreign investment;  Helping to strengthen mining and oil resources management; and  Helping to improve port infrastructure (although this is on the borderline of being less of a priority). 6.0 Bank good, but issue not Bank relatively good Health 5.8 perceived to be a priority and issue is a priority 5.6 Poverty 5.4 Education 5.2 Capacity of civil society Economic growth Mean Effectiveness 5.0 Port infrastructure Gender Water PFM/procurement 4.8 Investment climate Urban life Mining/oil Agriculture/food security Integrate into global economy 4.6 quality Anti-corruption 4.4 Empower communities Environment/natural resources Government effectiveness 4.2 Internet connectivity Employment 4.0 3.8 Housing Legal/regulatory system 3.6 Climate change Internal Bank not so good, but issue 3.4 Bank not so good conflicts Fisheries sector not perceived to be a priority on priority issues 3.2 4.8 5.0 5.2 5.4 5.6 5.8 6.0 6.2 6.4 6.6 6.8 7.0 7.2 7.4 7.6 7.8 Mean Importance 30 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Importance versus Effectiveness – Sector Analysis (continued)  Bank not so good on priority issues: Areas in this quadrant were those for which respondents indicated a high level of importance, but gave the Bank a relatively low rating of effectiveness. These areas were (in order of mean importance):  Fighting against corruption;  Helping to increase professional skills, employment and income generation, specifically for young people; and  Helping to strengthen environment and natural resources management.  Bank not so good, but issue not perceived to be a priority: Areas in this quadrant were those for which respondents gave the Bank a relatively low rating of effectiveness and a moderate level of importance. These areas were (in order of mean importance):  Helping to strengthen the government’s effectiveness;  Helping to improve the quality of life in urban areas;  Helping to strengthen the fisheries sector;  Helping to improve the legal and regulatory systems;  Helping to expand internet connectivity;  Helping to lay the foundation to integrate Mauritania into the global and/or sub- regional economy;  Helping to empower communities to participate in their own development;  Helping Mauritania adapt to/avert risk of climate change;  Helping to increase access to proper housing; and  Helping reduce internal conflicts.  Bank good, but issue not perceived to be a priority: Areas in this quadrant were those for which respondents indicated a moderate level of importance, but gave the Bank a relatively high rating of effectiveness. There were two areas in this quadrant:  Helping to strengthen the capacity of civil society and private sector organizations; and  Ensuring that attention is paid to gender disparities. 31 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Respondents were asked a variety of questions regarding the Bank’s programs, poverty mission, personal relationships, collaborations/partnerships, knowledge, and day-to-day operations.  Aggregated respondents from this year’s country survey had significantly lower ratings compared to respondents from the FY ’05 and FY ‘08 country surveys across all areas that could be compared. These areas were:  Overall the Bank currently plays a relevant role in development in Mauritania;  The Bank’s work is aligned with what I consider the development priorities for this country;  The Bank’s work reflects its own mission of poverty reduction;  The World Bank recommends programs and strategies that are realistic for Mauritania;  The World Bank treats clients and stakeholders in Mauritania with respect;  The World Bank collaborates well with other donors here;  Overall, I like to work/interact with Bank staff;  The Bank is an effective catalyst for discussion on issues related to poverty;  In general, the strategies that the Bank supports are sustainable over time;  The World Bank's work promotes country ownership of development strategies;  The Bank's work promotes the empowerment of poor people to participate in development;  The World Bank imposes reasonable conditions on its lending;  The Bank gives appropriate priority to growth issues;  Technical competence;  Producing "knowledge" (studies, analyses) that is useful;  Making the results of studies and analyses readily available;  Sharing knowledge about international best practices;  Ability to adapt its knowledge to your country’s needs;  Ensuring its staff is accessible;  Providing sound policy and economic advice;  Straightforwardness in its dealings with you;  Maintaining consistent messages;  Promoting the inclusion of local communities in the development of strategies;  Promoting the inclusion of civil society in the development of strategies;  Promoting the inclusion of local project experts in the development of strategies;  Promoting the inclusion of private sector in the development of strategies;  Giving appropriate priority to poverty reduction;  Lending in a way that promotes effective development;  The Bank is flexible in terms of adjusting to changing circumstances;  The Bank disburses funds promptly;  The Bank works efficiently;  The Bank effectively monitors and evaluates the projects and programs it supports; 32 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued)  The Bank helps to build capacity at the community level;  The Bank helps to build capacity of government officials;  The Bank and partners in government collaborate well together on Bank supported programs and projects in Mauritania;  The Bank helps to strengthen institutional capacity;  The Government supports and takes responsibility for development efforts in Mauritania; and  The Bank’s procurement requirements are reasonable.  Ratings for all stakeholder groups, geographic locations, and across country surveys can be found in the Appendix. 33 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Programs/Projects in Regions outside Nouakchott  Across all respondents, the extent to which the Bank’s programs and projects in the regions outside of Nouakchott have been effective received a mean rating of 4.1 on a 10- point scale, with 1 being not effective at all and 10 being extremely effective. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 4.1 Bilateral or Multilateral Agency 6.5 PIU / Project Coordination Unit 6.4 Ministry or Ministerial Department 5.8 Private Sector 4.3 Other 4.3 Media 3.8 NGOs (incl. CBOs) 3.5 “How effective have the World Bank's programs and projects in the regions outside of Nouakchott been, on a scale of 1-10, 1 meaning 'not effective at all', 10 meaning 'extremely effective'." 34 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) PRSP  Across all respondents, the extent to which the Bank’s actions are effectively aligned in terms of Mauritania’s Poverty Reduction Strategy Program (PRSP) received a mean rating of 4.3 on a 10-point scale, with 1 being not at all aligned and 10 being aligned to a very high degree. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 4.3 Bilateral or Multilateral Agency 7.7 PIU / Project Coordination Unit 7.1 Ministry or Ministerial Department 6.1 Other 4.8 Media 4.8 Private Sector 4.5 NGOs (incl. CBOs) 3.0 “When thinking about Mauritania's Poverty Reduction Strategy Program (PRSP), to what extent do you believe the World Bank's actions are effectively aligned, on a scale of 1 -10, 1 meaning 'not at all aligned', 10 meaning 'aligned to a very high degree'?" 35 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Bank Programs in Mauritania  In terms of the Bank’s programs in Mauritania, Bank supported strategies being sustainable over time received the highest mean level of agreement, 4.8, across all respondents, on a 10-point scale with 1 being strongly disagree and 10 being strongly agree.  Significant differences between NGOs and non-NGO stakeholders were found in their levels of agreement for all seven statements. In all cases, non-NGO respondents had significantly higher mean ratings of the Bank’s programs in Mauritania than respondents from NGOs. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 4.8 In general, the strategies that the Bank supports are 3.7 5.7 sustainable over time 5.3 7.1 4.7 3.2 The Bank gives appropriate priority to growth issues* 5.8 6.9 4.5 The World Bank imposes reasonable conditions on its 2.9 5.7 lending 5.0 7.2 4.5 2.6 The Bank’s procurement requirements are reasonable 6.2 5.4 7.1 4.4 Overall the Bank currently plays a relevant role in 3.1 5.6 development in Mauritania 5.6 7.7 4.1 The World Bank recommends programs and strategies 2.5 5.2 that are realistic for Mauritania 4.8 6.9 FY12 FY12 NGOs 3.9 The Bank’s work is aligned with what I consider the 2.4 FY12 Non-NGOs 5.1 development priorities for this country 5.4 FY08 7.0 FY05 *This response option not offered in FY ’05 country survey. 36 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Bank Programs in Mauritania (continued)  The Bank’s effectiveness at lending in a way that promotes effective development received a mean rating of 4.6 across all respondents on a 10-point scale with 1 being not at all effective and 10 being very effective.  Non-NGO respondents had significantly higher ratings of the Bank’s effectiveness at lending in a way that promotes effective development than respondents from NGOs. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 4.6 FY12 3.1 Lending in a way that promotes effective FY12 NGOs 5.7 development FY12 Non-NGOs 5.5 7.0 FY08 FY05 Responses from the FY05 and FY08 surveys were converted from a 5-pt. scale to a 10-pt. scale for comparison. 37 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Poverty Mission  In terms of the Bank’s poverty mission in Mauritania, the Bank being an effective catalyst for discussion on issues related to poverty received the highest mean level of agreement, 5.2, across all respondents, on a 10-point scale with 1 being strongly disagree and 10 being strongly agree.  Non-NGO respondents had significantly higher mean levels of agreement with all three statements than respondents from NGOs.  The Bank’s effectiveness at giving appropriate priority to poverty reduction received a mean rating of 4.8 across all respondents on a 10-point scale with 1 being not at all effective and 10 being very effective.  Non-NGO respondents had significantly higher ratings of the Bank’s effectiveness at giving appropriate priority to poverty reduction than respondents from NGOs. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 5.2 The Bank is an effective catalyst for discussion on issues 3.9 6.3 related to poverty 6.8 7.5 4.7 The Bank’s work reflects its own mission of poverty 3.2 5.7 reduction 5.7 7.0 FY12 4.7 FY12 NGOs The Bank's work promotes the empowerment of poor 3.5 5.5 FY12 Non-NGOs people to participate in development 4.8 FY08 6.6 FY05 Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 4.8 FY12 3.0 Giving appropriate priority to poverty FY12 NGOs 6.1 reduction FY12 Non-NGOs 6.4 FY08 7.1 FY05 Responses from the FY05 and FY08 surveys were converted from a 5-pt. scale to a 10-pt. scale for comparison. 38 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Personal Relationships  In terms of the Bank’s personal relationships in Mauritania, respondents liking to work/interact with Bank staff received the highest mean level of agreement, 4.7, across all respondents, on a 10-point scale with 1 being strongly disagree and 10 being strongly agree.  In terms of maintaining relationships with clients and stakeholders in Mauritania, the Bank’s effectiveness at being straightforward in its dealings received the highest mean rating, 4.6, across all respondents, on a 10-point scale with 1 being not at all effective and 10 being very effective.  In all these six cases, non-NGO respondents had significantly higher mean ratings than respondents from NGOs. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 4.7 3.0 Overall, I like to work/interact with Bank staff 6.2 6.6 7.9 4.6 The World Bank treats clients and stakeholders 2.8 6.2 in Mauritania with respect 5.7 7.2 FY12 3.9 FY12 NGOs 2.1 FY12 Non-NGOs The World Bank is responsive* 5.1 FY08 FY05 *This response option not offered in FY ’05 and FY '08 country surveys. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 4.6 2.4 Straightforwardness in its dealings with you 6.5 6.3 7.9 4.5 2.1 Maintaining consistent messages 6.2 6.2 7.4 FY12 FY12 NGOs 4.2 2.0 FY12 Non-NGOs Ensuring its staff is accessible 6.3 FY08 6.6 7.4 FY05 Responses from the FY05 and FY08 surveys were converted from a 5-pt. scale to a 10-pt. scale for comparison. 39 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Collaboration/Partnerships  In terms of the Bank’s collaborations in Mauritania, the Bank’s work promoting country ownership of development strategies received the highest mean level of agreement, 5.3, across all respondents, on a 10-point scale with 1 being strongly disagree and 10 being strongly agree.  Non-NGO respondents had significantly higher mean levels of agreement with all six statements than respondents from NGOs. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 5.3 The World Bank's work promotes country ownership 4.0 6.3 of development strategies 5.5 6.9 4.7 The Bank helps to build capacity of government 3.3 5.7 officials 5.3 7.0 The Bank and partners in government collaborate well 4.7 2.6 together on Bank supported programs and projects in 6.3 Mauritania 6.2 7.5 4.6 The World Bank collaborates well with other donors 3.5 5.6 here 6.1 7.8 4.4 2.7 The Bank helps to strengthen institutional capacity 5.9 6.1 7.4 FY12 FY12 NGOs 3.9 2.7 FY12 Non-NGOs The Bank helps to build capacity at the community 5.1 FY08 level 5.1 6.5 FY05 40 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Collaboration/Partnerships (continued)  The Bank’s effectiveness at promoting the inclusion of local communities, local project experts, and civil society in strategy development all received a mean rating of 4.1 on a 10-point scale with 1 being not at all effective and 10 being very effective.  In all these four cases, non-NGO respondents had significantly higher mean ratings than respondents from NGOs.  There was only one instance in which there was a significant difference between ratings of FY ’12 non-NGO respondents and FY ’08 respondents (including all stakeholder groups). FY ‘08 respondents had significantly higher ratings for “Promoting the inclusion of private sector in the development of strategies” than FY ’12 non-NGO respondents. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 4.1 Promoting the inclusion of local communities in 2.5 5.3 the development of strategies 5.6 6.2 4.1 Promoting the inclusion of local project experts 2.7 5.2 in the development of strategies 6.0 6.6 4.1 Promoting the inclusion of civil society in the 3.0 5.1 development of strategies 5.6 6.4 FY12 FY12 NGOs 3.8 Promoting the inclusion of private sector in the 2.6 FY12 Non-NGOs 4.6 development of strategies 5.7 FY08 6.0 FY05 Responses from the FY05 and FY08 surveys were converted from a 5-pt. scale to a 10-pt. scale for comparison. 41 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Knowledge  In terms of the Bank’s effectiveness at being a knowledge base in Mauritania, the Bank’s ability to produce “knowledge” (studies, analysis) that is useful received the highest mean rating, 5.5, across all respondents, on a 10-point scale with 1 being not at all effective and 10 being very effective.  In all these six areas, non-NGO respondents had significantly higher mean ratings than respondents from NGOs.  There was only one instance in which there was a significant difference between ratings of FY ’12 non-NGO respondents and FY ’08 respondents (including all stakeholder groups). FY ‘08 respondents had significantly higher ratings for “Making the results of studies and analyses readily available” than FY ’12 non- NGO respondents. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 5.5 Producing "knowledge" (studies, analyses) 3.1 7.2 that is useful 7.4 8.1 5.4 3.6 Technical competence 7.0 7.2 8.2 4.6 2.8 Providing sound policy and economic advice 6.0 6.7 7.1 4.6 Sharing knowledge about international best 2.9 5.9 practices 6.3 7.3 4.4 Making the results of studies and analyses 2.9 5.6 readily available 6.5 7.5 4.4 FY12 Ability to adapt its knowledge to your 3.0 FY12 NGOs 5.4 FY12 Non-NGOs country’s needs 5.4 6.3 FY08 FY05 Responses from the FY05 and FY08 surveys were converted from a 5-pt. scale to a 10-pt. scale for comparison. 42 The World Bank Mauritania Country Survey 2012 VI. Overall Impressions of the World Bank (continued) Day-to-Day Operations  In terms of the Bank’s day-to-day operations in Mauritania, the Bank effectively monitoring and evaluating its projects received the highest mean level of agreement, 4.8, across all respondents, on a 10-point scale with 1 being strongly disagree and 10 being strongly agree.  Non-NGO respondents had significantly higher mean levels of agreement with these four statements than respondents from NGOs. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 4.8 The Bank effectively monitors and evaluates the 3.1 6.1 projects and programs it supports 6.0 7.2 4.3 2.6 The Bank disburses funds promptly 5.7 5.0 6.2 4.3 2.2 The Bank works efficiently 5.8 5.2 6.9 FY12 3.8 2.2 FY12 NGOs The Bank is flexible in terms of adjusting to 5.3 FY12 Non-NGOs changing circumstances 5.0 FY08 6.4 FY05 43 The World Bank Mauritania Country Survey 2012 VII. The Future Role of the World Bank in Mauritania Role Significance  A range of views was expressed on the Bank’s role in Mauritania’s development over the medium term in the near future, receiving a mean rating of 5.9 across all respondents on a 10-point scale with 1 being not a significant role and 10 being very significant role. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 5.9 PIU / Project Coordination Unit 8.0 Bilateral or Multilateral Agency 8.0 Media 7.3 Ministry or Ministerial Department 7.2 Private Sector 6.7 Other 6.1 NGOs (incl. CBOs) 5.0 “How significant a role do you believe the World Bank should play in Mauritania’s development over the medium term in the near future? (1 meaning that the Bank should not play a significant role at all, 10 meaning that the Bank should play a very significant role) ?" 44 The World Bank Mauritania Country Survey 2012 VII. The Future Role of the World Bank in Mauritania (continued) Making the Bank of Greater Value  Respondents indicated that the World Bank should reduce the complexity of obtaining its financing and improve the quality of its experts as related to Mauritania’s specific to make itself of greater value in Mauritania. A smaller number of respondents indicated that the Bank should offer more innovative financial products and focus primarily on advice and advocacy issues to make itself of greater value in Mauritania. Percentage of Respondents (N=89) 0% 10% 20% 30% 40% Reduce the complexity of obtaining World 38% Bank financing Improve the quality of its experts as related 27% to Mauritania’s specific challenges Other 11% Offer more innovative financial products 10% Focus primarily on advice and advocacy 8% issues Improve the competitiveness of its financing 6% compared to markets Offer more innovative knowledge services 1% “Which one of the following should the World Bank do to make itself of greater value in Mauritania? (Choose only ONE)” (Respondents chose from a list.) 45 The World Bank Mauritania Country Survey 2012 VII. The Future Role of the World Bank in Mauritania (continued) Attributing Slow or Failed Reform Efforts  When World Bank assisted reform efforts fail or are slow to take place, respondents attributed this most to inadequate level of citizen/civil society participation and the government working inefficiently or too slowly.  Respondents from NGOs indicated inadequate level of citizen/civil society participation (58%) and the World Bank working inefficiently or too slowly (48%) at statistically higher level than non-NGO respondents, who indicated the government working inefficiently or too slowly (50%) and reforms being not well thought out in light of country challenges (43%) as the top causes. Percentage of Respondents (N=92) 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% There is not an adequate level of citizen/civil 44% society participation Government works inefficiently/too slowly 42% The World Bank works inefficiently/too slowly 36% Reforms are not well thought out in light of 27% country challenges Lack of/inadequate levels of capacity in 19% government Political pressures and obstacles 15% Poor donor coordination 8% Other 1% “When World Bank assisted reform efforts fail or are slow to take place, which TWO of the following would you attribute this to? (Choose TWO only)” (Respondents chose from a list. Responses combined.) 46 The World Bank Mauritania Country Survey 2012 VIII. Communication and Outreach Information Sources  Nearly two-thirds of all respondents indicated that they got most of their information about economic and social development issues in Mauritania from the Internet. Local newspapers and local television were also popular information sources.  Non-NGO respondents indicated the Internet and local newspapers as the top information sources; respondents from NGOs indicated the Internet (however, at the statistically lower level than non-NGO) and international television as the top information sources.  In the FY ’08 and FY ‘05 country surveys, respondents indicated the Internet (44%) and international television (58%), respectively, as a top source from where they got most of their information about economic and social development issues. Percentage of Respondents (N=99) 0% 10% 20% 30% 40% 50% 60% Internet 59% Local newspapers 38% International television 30% Local television 15% Other 13% International radio 9% Periodicals 9% Local radio 8% International newspapers 6% “Where do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 47 The World Bank Mauritania Country Survey 2012 VIII. Communication and Outreach (continued) Information Sources (continued)  Respondents were most likely to utilize the Internet for information about the World Bank’s development activities in Mauritania. Local newspapers, Bank conferences/ seminars/workshops, and local television were also popular information sources.  In the FY ’08 country survey, respondents indicated World Bank conferences/ seminars/workshops (36%) and local newspapers (26%) as top information sources for getting information about the World Bank’s development activities in Mauritania. Percentage of Respondents (N=98) 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Internet 42% Local newspapers 29% World Bank conferences, seminars, workshops 18% Local television 17% World Bank publications, materials 14% Direct contact/interaction with World Bank 11% staff Other 11% International television 10% International radio 8% Periodicals 8% Local radio 7% Blogs 4% World Bank website 4% International newspapers 2% “Where do you get most of your information about the World Bank's development activities in Mauritania? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 48 The World Bank Mauritania Country Survey 2012 VIII. Communication and Outreach (continued) Information Sources (continued)  When asked how they would prefer to receive information from the World Bank, nearly two-thirds of all respondents indicated that they preferred face-to-face meetings/discussions and workshops/conferences. The World Bank website was also popular preferred information source. Percentage of Respondents (N=97) 0% 10% 20% 30% 40% 50% 60% Face to face meetings/discussions 59% Workshops/conferences 59% World Bank website 38% e-Nnewsletters 17% Social media (Facebook, Twitter, Youtube) 9% Mobile phones 8% Blogs 2% Other 2% “How you would prefer to receive information from the World Bank? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 49 The World Bank Mauritania Country Survey 2012 VIII. Communication and Outreach (continued) Internet Access  The majority of all respondents indicated that they had access to the Internet. This is significantly lower compared to the FY ’08 country survey, in which the higher number of respondents (93%) indicated that they had access to the Internet.  Respondents from Nouakchott had significantly higher rates of Internet access compared to those from outside Nouakchott. Percentage of Respondents (FY 2012 N=92; FY 2008 N=223) % 20% 40% 60% 80% 100% 78% Yes 93% FY 2012 22% No FY 2008 7% “Do you have access to the Internet?” (Respondents chose from a list.) Website Usage  Nearly half of all respondents indicated that they had used the Bank’s website.  Three-quarters of non-NGO respondents (75%) indicated that they had used the Bank’s website, whereas only about a quarter of respondents from NGOs (26%) indicated that they had used the Bank’s website.  Although it was not a significant difference, the higher number of respondents in the FY ’08 and FY ’05 country surveys indicated that they had used the Bank’s website (55% and 65%, respectively). Percentage of Respondents (FY 2012 N=90; FY 2008 N=207; FY 2005 N=85) 0% 10% 20% 30% 40% 50% 60% 70% 48% Yes 55% 65% 52% FY 2012 No 45% FY 2008 35% FY 2005 “I use/have used the World Bank website:” (Respondents chose from a list.) 50 The World Bank Mauritania Country Survey 2012 VIII. Communication and Outreach (continued) Website Usage (continued)  Of those respondents who used the Bank’s website, the majority indicated that they used the World Bank’s country website. This is significantly higher compared to the country website usage reported by respondents in the FY ‘05 country survey (34%). Percentage of Respondents (FY 2012 N=42; FY 2008 N=127; FY 2005 N=53) 0% 10% 20% 30% 40% 50% 60% 70% 62% The World Bank's country website 58% 34% FY 2012 FY 2008 38% FY 2005 The World Bank's main website 42% 66% “I primarily use:” (Respondents chose from a list.)  Less than half of respondents indicated that they used a high-speed Internet connection when accessing the Bank’s websites. This is significantly lower compared to the FY ’08 country survey, in which the higher number of respondents (70%) indicated that they used a high-speed Internet connection.  Although it was not a significant difference, the higher number of respondents from NGOs (64%) indicated that they used a dial-up Internet connection when accessing the Bank’s websites than the number on non-NGO respondents (55%). Percentage of Respondents (FY 2012 N=58; FY 2008 N=113) % 10% 20% 30% 40% 50% 60% 70% 40% High speed 70% 60% FY 2012 Dial-up 30% FY 2008 “The Internet connection, I mainly use when visiting a World Bank website:” (Respondents chose from a list.) 51 The World Bank Mauritania Country Survey 2012 VIII. Communication and Outreach (continued) Website Usage (continued)  More than half of respondents indicated that they primarily used the Bank’s websites to look for country information. This is statistically similar to the rates reported by respondents in the FY ’08 country survey.  Two-thirds of respondents from NGOs (67%) indicated that they primarily used the Bank’s websites to look for country information, whereas non-NGO respondents were split between project information (37%) and country information (37%). Percentage of Respondents (FY 2012 N=43; FY 2008 N=136) 0% 10% 20% 30% 40% 50% 60% 51% Country information 39% 26% Project information 41% 19% Data 13% 5% Other FY 2012 4% FY 2008 0% News 2% "When I visit the World Bank website, I am generally looking for:" (Respondents chose from a list.)  The majority of respondents indicated that they used the Bank’s websites in French. Percentage of Respondents (FY 2012 N=51; FY 2008 N=141) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 78% French 89% 18% Arabic FY 2012 2% FY 2008 4% English 9% “I generally use the World Bank's website in:” (Respondents chose from a list.) 52 The World Bank Mauritania Country Survey 2012 VIII. Communication and Outreach (continued) Website Evaluation  Among those respondents who utilized the World Bank’s websites, agreement that respondents find the Bank’s websites useful received a mean rating of 4.8, across all respondents, on a 10-point scale with 1 being strongly disagree and 10 being strongly agree.  Non-NGO respondents had significantly higher mean levels of agreement with these two statements than respondents from NGOs. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 4.8 I find the information on the Bank's websites 2.9 useful 7.1 7.1 4.6 FY12 I find the Bank websites easy to navigate 3.1 FY12 NGOs 6.7 FY12 Non-NGOs 6.7 FY08 “Please rate how much you agree with the following statements on a 1 -10 scale, 1 meaning you ‘Strongly Disagree’, 10 meaning you ‘Strongly Agree’.” Communication and Outreach Efforts  In terms of the Bank’s communication and outreach efforts in Mauritania, respondents level of agreement that “When I need information from the World Bank I know how to find it” received a mean rating of 4.8, across all respondents, on a 10-point scale with 1 being strongly disagree and 10 being strongly agree.  Non-NGO respondents had significantly higher mean levels of agreement with these two statements than respondents from NGOs. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 4.8 When I need information from the World Bank I 3.0 know how to find it 6.5 6.7 FY12 3.9 The Bank is responsive to my information 2.0 FY12 NGOs requests and inquiries 6.8 FY12 Non-NGOs 6.0 FY08 “Please rate how much you agree with the following statements on a 1 -10 scale, 1 meaning you ‘Strongly Disagree’, 10 meaning you ‘Strongly Agree’.” 53 The World Bank Mauritania Country Survey 2012 VIII. Communication and Outreach (continued) Access to Information  The majority of all respondents indicated that they were not aware of the Bank’s Access to Information Policy. Percentage of Respondents (N=104) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Yes 14% No 86% “Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions?” (Respondents chose from a list.)  The majority of all respondents indicated that they had not requested information from the Bank in the past year. Percentage of Respondents (N=95) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Yes 11% No 89% “Have you requested information from the World Bank on its activities in the past year?” (Respondents chose from a list.)  Of those who had requested information from the Bank in the past year, nearly three- quarters indicated that they were not able to obtain this information. Percentage of Respondents (N=51) 0% 10% 20% 30% 40% 50% 60% 70% 80% Yes 27% No 73% “Were you able to obtain this information?” (Respondents chose from a list.) 54 The World Bank Mauritania Country Survey 2012 IX. Appendices A. Responses to All Questions across All Respondents ..................... 59 B. Responses to All Questions by Stakeholder Groups ..................... 73 C. Responses to All Questions by Geographic Location .................... 90 D. Responses to All Questions by Year............................................ 102 E. Responses to All Questions by Stakeholder Groups. (NGOs (incl. CBOs) vs. Non-NGOs) ............................................................................ 111 F. Responses to All Questions by Year (FY 2008 Aggregate vs. FY 2012 Non-NGOs) ................................................................................. 123 G. World Bank Country Survey ‘13–Mauritania Questionnaire ...... 134 Islamic Republic of Mauritania 55 The World Bank Mauritania Country Survey 2012 Appendix A: Responses to All Questions across All Respondents Total Response Number = 110 A. Background Information 1. Which of the following best describes your current position? Percentage of Respondents NGOs (including CBOs) 55.7% Employee of a Project Implementation/Coordination Unit 10.4% Employee of a Ministry or Ministerial Department 6.6% Private Sector 5.7% Other 4.7% Media (Press, Radio, TV, Web, etc.) 3.8% Independent Government Institution (i.e., Regulatory Agency, Central Bank) 2.8% Bilateral or Multilateral Agency 2.8% Office of the President or the Prime Minister 1.9% Academia/Research Institute/Think Tank 1.9% Judiciary 1.9% Office of Parliamentarian 0.9% Political Party 0.9% 2. Please identify the primary specialization of your work. Percentage of Respondents Social Services (e.g., Education, Health) 32.7% Other 14.3% Agriculture, Agribusiness, Forestry, Fishery 10.2% Economic Management 9.2% Communications, Information Services 7.1% Law, Justice 7.1% Infrastructure (e.g., Transport, Water, Energy, Telecommunications) 6.1% Environment, Natural Resource Management 4.1% Finance, Banking, Insurance 4.1% Commerce, Trade and Manufacturing 2.0% Oil / Mining 2.0% Legislature, Politics 1.0% 3. Familiarity with the World Bank N Mean SD How familiar are you with the work of the World Bank in Mauritania on a scale of 1-10, 99 4.43 3.14 1 meaning “not familiar at all”, 10 meaning “extremely familiar”? 4. How long have you been involved with (or a close observer of) the Percentage of Respondents World Bank's activities? Less than one year 32.5% One to three years 11.7% More than three years 55.8% 5. Which best represents your geographic location? Percentage of Respondents Nouakchott 85.9% Outside Nouakchott (Senegal River Region) 7.1% Outside Nouakchott (North) 4.7% Outside Nouakchott (East) 2.4% 56 The World Bank Mauritania Country Survey 2012 B. General Issues Facing Mauritania 1. Perspective on the Next Generation N Mean SD On a scale of 1-10, 1 meaning “extremely pessimistic”, 10 meaning “extremely optimistic”, please indicate your perspective on the future of the next generation in 96 6.19 2.80 Mauritania Percentage of Respondents 2. Please identify which one of these you consider the first (second) nd Most 2 Most most important development priority. Important Important Combined Government effectiveness/governance 31.7% 11.6% 43.3% Access to education, quality of education 13.4% 14.0% 27.4% Macro-economic growth 13.4% 2.3% 15.7% Fight against corruption 8.5% 7.0% 15.5% Access to health services, quality of health care 3.7% 9.3% 13.0% Skills development, employment and income generating opportunities, 4.9% 7.0% 11.9% specifically for young people Strengthening the capacity of civil society and private sector 2.4% 9.3% 11.7% organizations Improving the effectiveness of the legal and regulatory system 2.4% 5.8% 8.3% Improving environmental quality and protecting natural resources 2.4% 5.8% 8.3% Food security 2.4% 5.8% 8.3% Agriculture development (crop production) 3.7% 2.3% 6.0% Fight against HIV/AIDS and other communicable diseases 3.7% 1.2% 4.8% Improving basic infrastructure (port, electricity, roads) 1.2% 3.5% 4.7% Access to clean water 3.7% 0.0% 3.7% Fishery 1.2% 2.3% 3.5% Improving the quality of life in urban areas 0.0% 3.5% 3.5% Agriculture development (livestock) 0.0% 2.3% 2.3% Mitigate gender inequality 0.0% 2.3% 2.3% Enhancing opportunities for private sector/investment including foreign 1.2% 0.0% 1.2% investment Other 1.2% 0.0% 1.2% Improving mining and oil resources management 0.0% 1.2% 1.2% Promote regional cooperation 0.0% 1.2% 1.2% Reduce internal conflict 0.0% 1.2% 1.2% Improving public financial management and procurement 0.0% 1.2% 1.2% Expanding internet connectivity 0.0% 1.2% 1.2% Improving trade and exports 0.0% 0.0% 0.0% Mitigate the effects of climate change 0.0% 0.0% 0.0% Proper housing 0.0% 0.0% 0.0% 57 The World Bank Mauritania Country Survey 2012 B. General Issues Facing Mauritania (continued) 3. Which TWO areas of development listed below do you believe would Percentage of Respondents contribute most to reducing poverty in Mauritania? (Choose only TWO) (Responses Combined) Access to education, quality of education 25.0% Government effectiveness/governance 24.0% Skills development, employment and income generating opportunities, 16.3% specifically for young people Macro-economic growth 15.4% Food security 15.4% Access to health services, quality of health care 12.5% Agriculture development (crop production) 12.5% Fight against corruption 10.6% Strengthening the capacity of civil society and private sector organizations 9.6% Agriculture development (livestock) 8.7% Improving the effectiveness of the legal and regulatory system 6.7% Enhancing opportunities for private sector/investment including foreign 6.7% investment Improving environmental quality and protecting natural resources 4.8% Improving basic infrastructure (port, electricity, roads) 4.8% Access to clean water 3.8% Improving mining and oil resources management 3.8% Fishery 3.8% Fight against HIV/AIDS and other communicable diseases 1.9% Promote regional cooperation 1.9% Improving public financial management and procurement 1.9% Other 1.9% Improving trade and exports 1.0% Reduce internal conflict 1.0% 58 The World Bank Mauritania Country Survey 2012 B. General Issues Facing Mauritania (continued) 4. Which TWO areas below do you believe would contribute most to Percentage of Respondents generating faster economic growth in Mauritania? (Choose only TWO) (Responses Combined) Government effectiveness/governance 22.8% Access to education, quality of education 20.8% Skills development, employment and income generating opportunities, 20.8% specifically for young people Fight against corruption 17.8% Strengthening the capacity of civil society and private sector organizations 11.9% Improving the effectiveness of the legal and regulatory system 10.9% Improving mining and oil resources management 10.9% Improving basic infrastructure (port, electricity, roads) 8.9% Agriculture development (crop production) 8.9% Agriculture development (livestock) 8.9% Access to health services, quality of health care 7.9% Enhancing opportunities for private sector/investment including foreign 7.9% investment Improving public financial management and procurement 7.9% Improving environmental quality and protecting natural resources 5.9% Food security 5.9% Access to clean water 5.0% Fishery 5.0% Improving trade and exports 3.0% Fight against HIV/AIDS and other communicable diseases 2.0% Mitigate gender inequality 1.0% Promote regional cooperation 1.0% Reduce internal conflict 1.0% Mitigate the effects of climate change 1.0% Improving the quality of life in urban areas 1.0% 59 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank Overall Effectiveness N Mean SD 1. Overall, please rate your impression of the World Bank’s effectiveness in Mauritania, 98 4.65 3.02 on a scale of 1-10, 1 being “not effective at all”, 10 being “very effective”? 2. To what extent do the World Bank’s financial instruments meet the needs of Mauritania, on a scale of 1-10, 1 meaning “to no degree at all”, 10 meaning “to a very 101 4.66 2.97 significant degree”? 3. To what extent does the World Bank meet Mauritania’s needs for knowledge services (e.g., research, analysis, technical assistance), on a scale of 1-10, 1 meaning 96 4.69 3.11 “to no degree at all”, 10 meaning “to a very significant degree”? 4a. Based on your observations of the World Bank in Mauritania, what do Percentage of Respondents you think the Bank considers its top priorities in Mauritania? (Responses Combined) (Choose no more than TWO) Access to education, quality of education 20.6% Macro-economic growth 18.6% Agriculture development (crop production) 18.6% Government effectiveness/governance 17.5% Strengthening the capacity of civil society and private sector organizations 16.5% Access to health services, quality of health care 14.4% Skills development, employment and income generating opportunities, 11.3% specifically for young people Fight against HIV/AIDS and other communicable diseases 8.2% Fight against corruption 8.2% Improving basic infrastructure (port, electricity, roads) 8.2% Improving the effectiveness of the legal and regulatory system 7.2% Improving environmental quality and protecting natural resources 5.2% Improving public financial management and procurement 5.2% Improving mining and oil resources management 4.1% Improving the quality of life in urban areas 4.1% Access to clean water 3.1% Enhancing opportunities for private sector/investment including foreign 3.1% investment Agriculture development (livestock) 2.1% Food security 2.1% Improving trade and exports 1.0% Mitigate gender inequality 1.0% Promote regional cooperation 1.0% 60 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) 4b. Based on your observations of the World Bank in Mauritania, where Percentage of Respondents would it be most productive for the Bank to focus most of its resources (Responses Combined) in its support of country priorities? (Choose no more than TWO) Government effectiveness/governance 15.3% Access to education, quality of education 15.3% Skills development, employment and income generating opportunities, 15.3% specifically for young people Food security 12.9% Strengthening the capacity of civil society and private sector organizations 12.9% Fight against corruption 11.8% Access to health services, quality of health care 10.6% Improving environmental quality and protecting natural resources 9.4% Agriculture development (crop production) 9.4% Improving mining and oil resources management 8.2% Improving basic infrastructure (port, electricity, roads) 8.2% Macro-economic growth 7.1% Fight against HIV/AIDS and other communicable diseases 5.9% Enhancing opportunities for private sector/investment including foreign 5.9% investment Fishery 4.7% Access to clean water 3.5% Improving the effectiveness of the legal and regulatory system 3.5% Improving the quality of life in urban areas 3.5% Agriculture development (livestock) 2.4% Improving trade and exports 2.4% Mitigate gender inequality 2.4% Mitigate the effects of climate change 2.4% Improving public financial management and procurement 2.4% Other 2.4% Proper housing 1.2% 5. In your opinion, what should be the level of involvement of the World Percentage of Respondents Bank in Mauritania’s development strategies? The Bank should be more involved 77.5% The Bank is currently involved at an optimum level 10.8% The Bank should be less involved 5.9% The Bank shouldn’t be involved at all 1.0% Don’t know 4.9% 61 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) 6. In broad terms of economic and social development, what is Percentage of Respondents the “greatest” value brought by the World Bank to Mauritania? nd Greatest 2 Greatest What is the “second greatest” value? Value Value Combined Lending when others won’t 16.8% 17.6% 34.5% The Bank’s knowledge 14.7% 15.3% 30.0% Financial resources 15.8% 9.4% 25.2% None of the above 13.7% 8.2% 21.9% Policy and economic advice 14.7% 5.9% 20.6% Ability to mobilize resources 6.3% 12.9% 19.3% Donor coordination 9.5% 8.2% 17.7% Ability to build implementation capacity 3.2% 9.4% 12.6% Convener/facilitator 4.2% 7.1% 11.3% Technical advice 2.1% 4.7% 6.8% 7. Which of the following do you identify as the Bank’s greatest weaknesses Percentage of Respondents in its work in Mauritania? (Choose no more than TWO) (Combined Responses) Imposing technocratic solutions without regard to political realities 42.9% World Bank procedures too slow and complex to show results on the ground 23.1% in reasonable time The Bank is too influenced by the US, or others 18.7% Too bureaucratic in its operational policies and procedures 17.6% Not enough public disclosure of its work 15.4% Not exploring alternative policy options 14.3% The interventions of the World Bank are inadequately aligned with country 14.3% priorities Other 11.0% The Bank's instruments are not flexible enough to respond to country needs 7.7% Staff too inaccessible 6.6% Bank management is not accessible 5.5% The Bank does not collaborate enough with other donors 5.5% Bank staff are arrogant in their approach 3.3% 62 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) 8. Which TWO of the following areas do you think would be most valuable for Percentage of Respondents the Bank to focus its research efforts on in the next few years in Mauritania? (Responses Combined) (Choose no more than TWO) Education 35.6% Health 20.2% Social protection 15.4% Poverty 14.4% Labor markets/job creation 10.6% Rural development 10.6% Anti-corruption 9.6% Governance 7.7% Agricultural production/Food security 6.7% Public sector performance 6.7% Enhanced business environment for private sector development 5.8% Water and sanitation 5.8% Oil/mining sector 5.8% Environmental sustainability/natural resources management 5.8% Climate change 5.8% Monitoring and evaluation 4.8% Infrastructure 3.8% Other 3.8% Improving equality of opportunity 2.9% Agri-business 1.9% Fisheries 1.0% Energy 1.0% Public expenditure 1.0% Urban/metropolitan development 1.0% Service sector expansion 1.0% 9. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank work Percentage of Respondents with more in your country to ensure better development results there? (Combined Responses) (Choose no more than TWO) NGOs 64.1% Local Government 42.7% Beneficiaries 24.3% Private sector 19.4% Parliament 9.7% Community Based Organizations (CBOs) 8.7% Donor community 6.8% Media 4.9% Political parties 4.9% Ethnic groups 1.9% Other 1.9% 63 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) 10. When considering the level of World Bank focus on regions outside of Nouakchott, do you think the World Bank should... (Please mark only ONE Percentage of Respondents response) Focus more attention and resources that it has available, on these regions 80.7% Continue its current region/approach in the country 12.5% Focus fewer resources that it has available, on these regions 6.8% Program Effectiveness outside Nouakchott N Mean SD 11. How effective have the World Bank’s programs and projects in the regions outside of Nouakchott been, on a scale of 1-10, 1 meaning “not effective at all”, 10 meaning 91 4.12 2.67 “extremely effective”? On a scale of 1-10, with 1 meaning you strongly disagree, 10 meaning you strongly Level of Agreement agree, please respond to the following statements about the World Bank in Mauritania. N Mean SD 12. Overall the Bank currently plays a relevant role in development in Mauritania 92 4.40 2.81 13. The Bank’s work is aligned with what I consider the development priorities for this 86 3.88 2.62 country 14. The Bank’s work reflects its own mission of poverty reduction 86 4.67 3.07 15. The World Bank supports programs and strategies that are realistic for Mauritania 76 4.07 2.72 16. The World Bank treats clients and stakeholders in Mauritania with respect 69 4.62 3.25 17. The World Bank collaborates well with other donors here 61 4.57 3.24 18. The World Bank is responsive 67 3.90 3.08 19. Overall, I like to work/interact with Bank staff 63 4.67 3.42 20. The Bank is an effective catalyst for discussion on issues related to poverty 82 5.22 3.30 21. In general, the strategies that the Bank supports are sustainable over time 78 4.82 3.25 22. The World Bank’s work promotes country ownership of development strategies 78 5.28 3.25 23. The Bank’s work promotes the empowerment of poor people to participate in 79 4.67 3.26 development 24. The World Bank imposes reasonable conditions on its lending 72 4.51 3.22 25. The Bank gives appropriate priority to growth issues 76 4.66 3.03 PRSP N Mean SD 26. When thinking about Mauritania's Poverty Reduction Strategy Program (PRSP), to what extent do you believe the World Bank's actions are effectively aligned, on a scale 90 4.33 2.98 of 1-10, 1 meaning “not at all aligned”, 10 meaning “aligned to a very high degree”? 64 The World Bank Mauritania Country Survey 2012 D. The Work of the World Bank How important is it for the World Bank to be involved in Importance Effectiveness that particular area of work in Mauritania? How effective do you believe the World Bank is in terms of having a positive impact on that area of development in Mauritania? (Asked on a 10-point importance/effectiveness scale, 1 being Not at all, 10 being Very.) N Mean SD N Mean SD 1. Helping to reduce poverty 80 7.65 3.09 60 5.42 2.94 2. Helping to bring about economic growth 64 7.23 3.02 56 5.09 2.66 3. Fighting against corruption 60 6.65 3.50 61 4.57 3.25 4. Helping to improve the investment climate for attracting 65 6.58 3.21 55 4.78 2.80 private sector growth and foreign investment 5. Helping to strengthen the public financial management 66 7.08 3.13 55 4.91 2.54 and procurement system 6. Helping to improve the legal and regulatory systems 63 6.08 3.30 53 3.75 2.64 7. Helping to strengthen the government's effectiveness 64 6.23 3.25 53 4.45 2.70 8. Helping to strengthen the capacity of civil society and 76 6.18 3.30 66 5.12 3.16 private sector organizations 9. Helping to increase access and quality of education 67 7.33 3.36 56 5.32 2.92 10. Helping to increase access and quality of health services, including the fight against HIV/AIDS and other 65 7.28 3.32 61 5.90 3.05 communicable diseases 11. Helping to increase access to clean water 64 6.83 3.14 49 4.84 2.94 12. Helping reduce internal conflicts 61 4.98 3.41 39 3.26 2.36 13. Helping to strengthen environment and natural resources 64 6.30 3.07 53 4.45 2.66 management 14. Ensuring that attention is paid to gender disparities 63 5.03 3.16 47 4.87 2.78 15. Helping to strengthen the agricultural sector/food security 63 7.05 3.09 54 4.91 2.53 16. Helping to strengthen the fisheries sector 62 6.13 3.39 52 3.25 2.29 17. Helping to improve port infrastructure 57 6.30 3.39 48 4.67 2.95 18. Helping to expand internet connectivity 63 5.98 3.22 47 4.21 3.00 19. Helping to strengthen mining and oil resources 66 6.52 3.26 53 4.74 2.72 management 20. Helping to improve the quality of life in urban areas 66 6.18 3.12 53 4.58 2.87 21. Helping to increase access to proper housing 66 5.71 3.25 50 3.72 2.71 22. Helping to lay the foundation to integrate Mauritania into 67 5.94 3.24 54 4.48 2.97 the global and/or sub-regional economy 23. Helping to empower communities to participate in their 68 5.91 3.25 52 4.44 2.84 own development 24. Helping Mauritania adapt to/avert risk of climate change 65 5.86 3.50 50 3.68 2.74 25. Helping to increase professional skills, employment and 65 6.31 3.45 54 4.20 2.97 income generation, specifically for young people 65 The World Bank Mauritania Country Survey 2012 E. The Way the World Bank does Business Please rate the World Bank in terms of its effectiveness vis-à-vis the particular Level of Effectiveness attribute/activity listed below using a 1-10 scale, 1 meaning “not effective at all”, 10 meaning “very effective”. N Mean SD 1. Technical competence 78 5.44 3.26 2. Producing “knowledge” (studies, analyses) that is useful 73 5.51 3.44 3. Making the results of studies and analyses readily available 76 4.38 3.16 4. Sharing knowledge about international best practices 75 4.59 3.11 5. Ability to adapt its knowledge to your country’s needs 80 4.35 2.95 6. Ensuring its staff is accessible 67 4.24 3.30 7. Providing sound policy and economic advice 79 4.61 3.01 8. Straightforwardness in its dealings with you 64 4.58 3.48 9. Maintaining consistent messages 70 4.49 3.31 10. Promoting the inclusion of local communities in the development of strategies 80 4.13 3.00 11. Promoting the inclusion of civil society in the development of strategies 84 4.07 3.18 12. Promoting the inclusion of local project experts in the development of strategies 72 4.10 2.94 13. Promoting the inclusion of private sector in the development of strategies 72 3.75 2.80 14. Giving appropriate priority to poverty reduction 80 4.78 3.26 15. Lending in a way that promotes effective development 81 4.63 3.12 F. Project/Program Related Issues Please rate how much you agree with the following statements on a 1-10 scale, Level of Agreement 1 meaning you “strongly disagree”, 10 meaning you “strongly agree”. N Mean SD 1. The Bank is flexible in terms of adjusting to changing circumstances 75 3.79 2.78 2. The Bank disburses funds promptly 71 4.32 3.22 3. The Bank works efficiently 77 4.26 3.02 4. The Bank effectively monitors and evaluates the projects and programs it 78 4.78 3.33 supports 5. The Bank helps to build capacity at the community level 81 3.93 2.83 6. The Bank helps to build capacity of government officials 80 4.68 3.05 7. The Bank and partners in government collaborate well together on Bank 75 4.67 3.09 supported programs and projects in Mauritania 8. The Bank helps to strengthen institutional capacity 79 4.42 3.14 9. The Government supports and takes responsibility for development efforts in 83 4.20 2.97 Mauritania 10. The Bank’s procurement requirements are reasonable 71 4.46 3.18 66 The World Bank Mauritania Country Survey 2012 G. The Future Role of the World Bank in Mauritania The Bank’s Role N Mean SD 1. How significant a role do you believe the World Bank should play in Mauritania’s development over the medium term in the near future? (1 meaning that the Bank should 93 5.92 3.44 not play a significant role at all, 10 meaning that the Bank should play a very significant role) 2. Which of the following should the World Bank do to make itself of greater Percentage of Respondents value in Mauritania? (Choose only ONE) Reduce the complexity of obtaining World Bank financing 37.8% Improve the quality of its experts as related to Mauritania’s specific challenges 26.7% Other 11.1% Offer more innovative financial products 10.0% Focus primarily on advice and advocacy issues 7.8% Improve the competitiveness of its financing compared to markets 5.6% Offer more innovative knowledge services 1.1% 3. When World Bank assisted reform efforts fail or are slow to take place, which Percentage of Respondents TWO of the following would you attribute this to? (Choose TWO only) (Combined Responses) There is not an adequate level of citizen/civil society participation 43.8% Government works inefficiently/too slowly 41.7% The World Bank works inefficiently/too slowly 36.5% Reforms are not well thought out in light of country challenges 27.1% Lack of/inadequate levels of capacity in government 18.8% Political pressures and obstacles 14.6% Poor donor coordination 8.3% Other 1.0% 67 The World Bank Mauritania Country Survey 2012 H. Communication and Outreach 1. Where do you get most of your information about economic and social Percentage of Respondents development issues in Mauritania? (Choose no more than TWO) (Combined Responses) Internet 59.2% Local newspapers 37.9% International television 30.1% Local television 14.6% Other 12.6% International radio 8.7% Periodicals 8.7% Local radio 7.8% International newspapers 5.8% 2. From where do you get most of your information about the World Bank’s Percentage of Respondents development activities in Mauritania? (Choose no more than TWO) (Combined Responses) Internet 42.2% Local newspapers 29.4% World Bank conferences, seminars, workshops 17.6% Local television 16.7% World Bank publications, materials 13.7% Direct contact/interaction with World Bank staff 10.8% Other 10.8% International television 9.8% International radio 7.8% Periodicals 7.8% Local radio 6.9% Blogs 3.9% World Bank website 3.9% International newspapers 2.0% 3. How you would prefer to receive information from the World Bank? Percentage of Respondents (Choose no more than TWO) (Combined Responses) Face to face meetings/discussions 59.4% Workshops/conferences 59.4% World Bank website 37.6% e-Newsletters 16.8% Social media (Facebook, Twitter, Youtube) 8.9% Mobile phones 7.9% Blogs 2.0% Other 2.0% 4. Are you aware of the World Bank’s Access to information Policy under which the Bank will now disclose any information in its possession that is not Percentage of Respondents on a list of exceptions? Yes 14.4% No 85.6% 68 The World Bank Mauritania Country Survey 2012 H. Communication and Outreach (continued) 5. Have you requested information from the World Bank on its activities in Percentage of Respondents the past year? Yes 10.5% No 89.5% 6. Were you able to obtain this information? Percentage of Respondents Yes 27.5% No 72.5% 7. Do you have access to the Internet? Percentage of Respondents Yes 78.3% No 21.7% 8. I use/have used the World Bank website: Percentage of Respondents Yes 47.8% No 52.2% 9. I primarily use: Percentage of Respondents The World Bank’s country website 61.9% The World Bank’s main website 38.1% 10. The Internet connection, I mainly use when visiting a World Bank website: Percentage of Respondents High speed 39.7% Dial-up 60.3% 11. When I visit the World Bank website, I am generally looking for: Percentage of Respondents Country information 51.2% Project information 25.6% Data 18.6% Other 4.7% 12. I generally use the World Bank’s website in: Percentage of Respondents French 78.4% Arabic 17.6% English 3.9% Please rate how much you agree with the following statements on a 1-10 scale, Level of Agreement 1 meaning you “strongly disagree”, 10 meaning you “strongly agree”. N Mean SD 13. I find the Bank websites easy to navigate 60 4.57 3.13 14. I find the information on the Bank’s websites useful 54 4.81 3.21 15. When I need information from the World Bank I know how to find it 69 4.84 3.48 16. The Bank is responsive to my information requests and inquiries 48 3.90 3.44 69 The World Bank Mauritania Country Survey 2012 Appendix B: Responses to All Questions by Stakeholder Groups A. Background Information Background Information Which of the following best describes your current position? Employee of a Ministry / Ministerial Employee of PIU / Coordination Department Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with 7 6.86 2.19 11 7.82 1.47 3 8.33 1.53 6 4.17 2.32 48 2.73 2.79 4 5.75 2.22 16 4.81 2.51 the work of the World Bank in Mauritania? (Asked on a scale of 1-10, 1 meaning “Not familiar at all”, 10 meaning “Extremely familiar”) B. General Issues facing Mauritania General Issues Facing Mauritania Which of the following best describes your current position? Employee of a Ministry / Ministerial Employee of PIU / Coordination Department Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Please indicate your 6 5.50 2.07 11 5.09 1.81 3 6.33 0.58 6 4.67 2.25 47 7.06 3.20 4 5.00 2.16 15 5.33 1.95 perspective on the future of the next generation in Mauritania (Asked on a scale of 1-10, 1 meaning “Extremely pessimistic”, 10 meaning “Extremely optimistic”) Please identify which one of these you consider the first most important development priority. Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Government effectiveness/governance 0.0% 40.0% 66.7% 16.7% 23.7% 25.0% 50.0% Fight against HIV/AIDS and other communicable diseases 20.0% 10.0% 0.0% 0.0% 2.6% 0.0% 0.0% Macro-economic growth 20.0% 20.0% 33.3% 0.0% 7.9% 25.0% 21.4% Fight against corruption 0.0% 0.0% 0.0% 0.0% 15.8% 0.0% 7.1% Access to education, quality of education 20.0% 10.0% 0.0% 33.3% 15.8% 25.0% 0.0% Access to health services, quality of health care 0.0% 0.0% 0.0% 0.0% 7.9% 0.0% 0.0% Access to clean water 0.0% 0.0% 0.0% 0.0% 5.3% 0.0% 7.1% Improving the effectiveness of the legal and regulatory system 0.0% 10.0% 0.0% 0.0% 2.6% 0.0% 0.0% Skills development, employment and income generating opportunities, specifically for young people 20.0% 10.0% 0.0% 0.0% 5.3% 0.0% 0.0% Improving environmental quality and protecting natural resources 20.0% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% Improving mining and oil resources management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Improving basic infrastructure (port, electricity, roads) 0.0% 0.0% 0.0% 0.0% 0.0% 25.0% 0.0% Enhancing opportunities for private sector/investment including foreign investment 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% 0.0% Agriculture development (crop production) 0.0% 0.0% 0.0% 33.3% 2.6% 0.0% 0.0% Agriculture development (livestock) 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Fishery 0.0% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% Improving trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Food security 0.0% 0.0% 0.0% 0.0% 2.6% 0.0% 7.1% Mitigate gender inequality 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Promote regional cooperation 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Reduce internal conflict 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Mitigate the effects of climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Improving public financial management and procurement 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Expanding internet connectivity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations 0.0% 0.0% 0.0% 0.0% 5.3% 0.0% 0.0% Improving the quality of life in urban areas 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Proper housing 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 70 The World Bank Mauritania Country Survey 2012 B. General Issues facing Mauritania (continued) Then identify which one you consider the second most important development priority. Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Government effectiveness/governance 20.0% 30.0% 0.0% 33.3% 9.5% 0.0% 0.0% Fight against HIV/AIDS and other communicable diseases 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% Macro-economic growth 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% Fight against corruption 20.0% 10.0% 0.0% 0.0% 4.8% 25.0% 7.1% Access to education, quality of education 0.0% 20.0% 0.0% 16.7% 7.1% 25.0% 21.4% Access to health services, quality of health care 0.0% 10.0% 0.0% 0.0% 11.9% 25.0% 7.1% Access to clean water 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Improving the effectiveness of the legal and regulatory system 0.0% 10.0% 0.0% 0.0% 2.4% 0.0% 21.4% Skills development, employment and income generating opportunities, specifically for young people 20.0% 10.0% 33.3% 0.0% 4.8% 0.0% 7.1% Improving environmental quality and protecting natural resources 0.0% 0.0% 33.3% 0.0% 9.5% 0.0% 0.0% Improving mining and oil resources management 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% Improving basic infrastructure (port, electricity, roads) 20.0% 0.0% 0.0% 0.0% 0.0% 25.0% 7.1% Enhancing opportunities for private sector/investment including foreign investment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agriculture development (crop production) 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% Agriculture development (livestock) 0.0% 0.0% 0.0% 16.7% 2.4% 0.0% 0.0% Fishery 0.0% 0.0% 0.0% 16.7% 2.4% 0.0% 0.0% Improving trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Food security 20.0% 0.0% 33.3% 16.7% 4.8% 0.0% 0.0% Mitigate gender inequality 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 7.1% Promote regional cooperation 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% Reduce internal conflict 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% Mitigate the effects of climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Improving public financial management and procurement 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% Expanding internet connectivity 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations 0.0% 0.0% 0.0% 0.0% 19.0% 0.0% 0.0% Improving the quality of life in urban areas 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% Proper housing 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 71 The World Bank Mauritania Country Survey 2012 B. General Issues facing Mauritania (continued) Which TWO areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than TWO) (Combined Responses) Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Government effectiveness/governance 14.3% 63.6% 33.3% 40.0% 12.7% 50.0% 20.0% Fight against HIV/AIDS and other communicable diseases 0.0% 9.1% 0.0% 0.0% 1.8% 0.0% 0.0% Macro-economic growth 42.9% 18.2% 66.7% 0.0% 9.1% 50.0% 13.3% Fight against corruption 28.6% 9.1% 0.0% 20.0% 9.1% 25.0% 6.7% Access to education, quality of education 14.3% 18.2% 0.0% 60.0% 18.2% 0.0% 53.3% Access to health services, quality of health care 0.0% 0.0% 0.0% 0.0% 21.8% 0.0% 0.0% Access to clean water 0.0% 0.0% 0.0% 0.0% 5.5% 0.0% 0.0% Improving the effectiveness of the legal and regulatory system 0.0% 18.2% 0.0% 0.0% 9.1% 0.0% 0.0% Skills development, employment and income generating opportunities, specifically for young people 14.3% 27.3% 33.3% 0.0% 10.9% 25.0% 33.3% Improving environmental quality and protecting natural resources 14.3% 0.0% 0.0% 0.0% 7.3% 0.0% 0.0% Improving mining and oil resources management 14.3% 9.1% 0.0% 20.0% 1.8% 0.0% 0.0% Improving basic infrastructure (port, electricity, roads) 28.6% 0.0% 0.0% 20.0% 1.8% 0.0% 6.7% Enhancing opportunities for private sector/investment including foreign investment 28.6% 0.0% 33.3% 0.0% 3.6% 0.0% 13.3% Agriculture development (crop production) 0.0% 0.0% 0.0% 20.0% 12.7% 50.0% 20.0% Agriculture development (livestock) 0.0% 0.0% 0.0% 0.0% 10.9% 0.0% 13.3% Fishery 0.0% 0.0% 33.3% 0.0% 5.5% 0.0% 0.0% Improving trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% Food security 0.0% 0.0% 0.0% 20.0% 25.5% 0.0% 0.0% Mitigate gender inequality 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Promote regional cooperation 0.0% 0.0% 0.0% 0.0% 1.8% 0.0% 6.7% Reduce internal conflict 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% Mitigate the effects of climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Improving public financial management and procurement 0.0% 0.0% 0.0% 0.0% 3.6% 0.0% 0.0% Expanding internet connectivity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations 0.0% 0.0% 0.0% 0.0% 18.2% 0.0% 0.0% Improving the quality of life in urban areas 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Proper housing 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 1.8% 0.0% 6.7% 72 The World Bank Mauritania Country Survey 2012 B. General Issues facing Mauritania (continued) Which TWO areas below do you believe would contribute most to generating faster economic growth in Mauritania? (Choose no more than TWO) (Combined Responses) Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Government effectiveness/governance 28.6% 36.4% 50.0% 16.7% 17.3% 0.0% 26.7% Fight against HIV/AIDS and other communicable diseases 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 6.7% Fight against corruption 14.3% 27.3% 0.0% 50.0% 15.4% 0.0% 13.3% Access to education, quality of education 14.3% 36.4% 0.0% 33.3% 11.5% 50.0% 40.0% Access to health services, quality of health care 0.0% 0.0% 0.0% 0.0% 13.5% 25.0% 0.0% Access to clean water 0.0% 0.0% 0.0% 0.0% 7.7% 0.0% 0.0% Improving the effectiveness of the legal and regulatory system 0.0% 27.3% 0.0% 16.7% 9.6% 0.0% 13.3% Skills development, employment and income generating opportunities, specifically for young people 14.3% 18.2% 0.0% 33.3% 17.3% 0.0% 33.3% Improving environmental quality and protecting natural resources 28.6% 0.0% 0.0% 0.0% 7.7% 0.0% 0.0% Improving mining and oil resources management 28.6% 9.1% 0.0% 16.7% 13.5% 0.0% 0.0% Improving basic infrastructure (port, electricity, roads) 14.3% 9.1% 50.0% 0.0% 5.8% 25.0% 13.3% Enhancing opportunities for private sector/investment including foreign investment 0.0% 9.1% 50.0% 0.0% 3.8% 50.0% 13.3% Agriculture development (crop production) 0.0% 0.0% 0.0% 16.7% 15.4% 0.0% 0.0% Agriculture development (livestock) 0.0% 0.0% 0.0% 0.0% 15.4% 0.0% 0.0% Fishery 28.6% 0.0% 0.0% 0.0% 5.8% 0.0% 0.0% Improving trade and exports 0.0% 0.0% 0.0% 0.0% 1.9% 25.0% 6.7% Food security 0.0% 0.0% 0.0% 0.0% 9.6% 0.0% 0.0% Mitigate gender inequality 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% Promote regional cooperation 0.0% 0.0% 0.0% 0.0% 1.9% 0.0% 0.0% Reduce internal conflict 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% Mitigate the effects of climate change 0.0% 0.0% 0.0% 0.0% 1.9% 0.0% 0.0% Improving public financial management and procurement 14.3% 9.1% 50.0% 16.7% 5.8% 25.0% 0.0% Expanding internet connectivity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations 0.0% 0.0% 0.0% 0.0% 19.2% 0.0% 13.3% Improving the quality of life in urban areas 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Proper housing 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% C. Overall Attitudes toward the World Bank Overall Effectiveness Which of the following best describes your current position? Employee of a Ministry / Ministerial Employee of PIU / Coordination Department Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your 7 5.14 2.12 11 5.91 2.70 2 7.00 2.83 6 4.17 1.94 49 4.10 3.37 3 5.00 2.00 16 5.00 2.48 impression of the World Bank’s effectiveness in Mauritania (Asked on a scale of 1-10, 1 meaning “Not effective at all”, 10 meaning “Very effective”) World Bank's Financial Instruments Which of the following best describes your current position? Employee of a Ministry / Ministerial Employee of PIU / Coordination Department Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do the 7 5.86 2.67 11 5.91 1.81 3 7.33 .58 6 3.67 1.03 52 4.13 3.36 3 4.33 1.53 15 4.87 2.47 World Bank's financial instruments meet the needs of Mauritania? (Asked on a scale of 1-10, 1 meaning “To no degree at all”, 10 meaning “To a very significant degree”) 73 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) World Bank's Knowledge Services Which of the following best describes your current position? Employee of a Ministry / Ministerial Employee of PIU / Coordination Department Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the 7 6.14 3.34 11 5.55 1.92 3 7.33 1.53 4 5.75 1.71 51 4.04 3.34 2 4.00 .00 14 4.79 2.86 World Bank meet Mauritania’s needs for knowledge services? (Asked on a scale of 1-10, 1 meaning “To no degree at all”, 10 meaning “To a very significant degree”) Based on your observations of the World Bank in Mauritania, what do you think the Bank considers its top priorities in Mauritania? (Choose no more than TWO) (Combined Responses) Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Government effectiveness/governance 14.3% 18.2% 33.3% 20.0% 15.7% 33.3% 6.7% Fight against HIV/AIDS and other communicable diseases 28.6% 9.1% 0.0% 20.0% 3.9% 0.0% 13.3% Macro-economic growth 28.6% 18.2% 0.0% 20.0% 13.7% 0.0% 26.7% Fight against corruption 0.0% 9.1% 0.0% 0.0% 11.8% 33.3% 0.0% Access to education, quality of education 28.6% 18.2% 33.3% 20.0% 15.7% 33.3% 33.3% Access to health services, quality of health care 0.0% 0.0% 33.3% 0.0% 25.5% 0.0% 0.0% Access to clean water 0.0% 0.0% 0.0% 0.0% 3.9% 0.0% 6.7% Improving the effectiveness of the legal and regulatory system 0.0% 18.2% 0.0% 0.0% 9.8% 0.0% 0.0% Skills development, employment and income generating opportunities, specifically for young people 0.0% 18.2% 33.3% 0.0% 15.7% 0.0% 0.0% Improving environmental quality and protecting natural resources 0.0% 0.0% 0.0% 0.0% 7.8% 0.0% 6.7% Improving mining and oil resources management 0.0% 9.1% 0.0% 60.0% 0.0% 0.0% 0.0% Improving basic infrastructure (port, electricity, roads) 14.3% 18.2% 0.0% 0.0% 2.0% 33.3% 20.0% Enhancing opportunities for private sector/investment including foreign investment 0.0% 9.1% 0.0% 0.0% 3.9% 0.0% 0.0% Agriculture development (crop production) 14.3% 9.1% 0.0% 40.0% 11.8% 66.7% 40.0% Agriculture development (livestock) 14.3% 0.0% 0.0% 0.0% 2.0% 0.0% 0.0% Fishery 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Improving trade and exports 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Food security 0.0% 0.0% 0.0% 0.0% 3.9% 0.0% 0.0% Mitigate gender inequality 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% Promote regional cooperation 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Reduce internal conflict 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Mitigate the effects of climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Improving public financial management and procurement 0.0% 9.1% 33.3% 20.0% 2.0% 0.0% 6.7% Expanding internet connectivity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations 0.0% 0.0% 33.3% 0.0% 25.5% 0.0% 13.3% Improving the quality of life in urban areas 14.3% 9.1% 0.0% 0.0% 2.0% 0.0% 6.7% Proper housing 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 74 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) Based on your observations of the World Bank in Mauritania, where would it be most productive for the Bank to focus most of its resources in its support of country priorities? (Choose no more than TWO) (Combined Responses) Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Government effectiveness/governance 14.3% 54.5% 0.0% 0.0% 4.9% 0.0% 14.3% Fight against HIV/AIDS and other communicable diseases 28.6% 9.1% 0.0% 20.0% 2.4% 0.0% 0.0% Macro-economic growth 0.0% 9.1% 50.0% 0.0% 4.9% 0.0% 14.3% Fight against corruption 14.3% 0.0% 0.0% 0.0% 17.1% 0.0% 14.3% Access to education, quality of education 14.3% 27.3% 0.0% 0.0% 4.9% 33.3% 42.9% Access to health services, quality of health care 0.0% 9.1% 0.0% 0.0% 9.8% 66.7% 14.3% Access to clean water 0.0% 9.1% 0.0% 0.0% 2.4% 33.3% 0.0% Improving the effectiveness of the legal and regulatory system 0.0% 9.1% 0.0% 0.0% 2.4% 0.0% 7.1% Skills development, employment and income generating opportunities, specifically for young people 14.3% 9.1% 0.0% 20.0% 14.6% 0.0% 14.3% Improving environmental quality and protecting natural resources 28.6% 0.0% 0.0% 20.0% 12.2% 0.0% 0.0% Improving mining and oil resources management 0.0% 0.0% 0.0% 20.0% 9.8% 33.3% 7.1% Improving basic infrastructure (port, electricity, roads) 28.6% 0.0% 50.0% 0.0% 2.4% 0.0% 21.4% Enhancing opportunities for private sector/investment including foreign investment 0.0% 9.1% 0.0% 0.0% 7.3% 0.0% 7.1% Agriculture development (crop production) 14.3% 9.1% 50.0% 20.0% 7.3% 0.0% 7.1% Agriculture development (livestock) 0.0% 9.1% 0.0% 0.0% 2.4% 0.0% 0.0% Fishery 14.3% 0.0% 0.0% 20.0% 2.4% 0.0% 7.1% Improving trade and exports 0.0% 0.0% 50.0% 0.0% 2.4% 0.0% 0.0% Food security 0.0% 9.1% 0.0% 0.0% 22.0% 0.0% 7.1% Mitigate gender inequality 0.0% 0.0% 0.0% 0.0% 4.9% 0.0% 0.0% Promote regional cooperation 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Reduce internal conflict 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Mitigate the effects of climate change 0.0% 0.0% 0.0% 20.0% 0.0% 33.3% 0.0% Improving public financial management and procurement 14.3% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% Expanding internet connectivity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations 0.0% 0.0% 0.0% 40.0% 22.0% 0.0% 0.0% Improving the quality of life in urban areas 0.0% 0.0% 0.0% 0.0% 7.3% 0.0% 0.0% Proper housing 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 7.1% In your opinion, what should be the level of involvement of the World Bank in Mauritania’s development strategies? Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector The Bank should be more involved 42.9% 63.6% 33.3% 100.0% 86.5% 75.0% 66.7% The Bank is currently involved at an optimum level 14.3% 18.2% 66.7% 0.0% 3.8% 25.0% 20.0% The Bank should be less involved 42.9% 9.1% 0.0% 0.0% 1.9% 0.0% 6.7% The Bank shouldn't be involved at all 0.0% 0.0% 0.0% 0.0% 1.9% 0.0% 0.0% Don't know 0.0% 9.1% 0.0% 0.0% 5.8% 0.0% 6.7% 75 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) In broad terms of economic and social development, what is the “greatest” value brought by the World Bank to Mauritania? Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector The Bank’s knowledge 16.7% 18.2% 0.0% 50.0% 8.3% 25.0% 14.3% Technical advice 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% Policy and economic advice 33.3% 9.1% 0.0% 16.7% 14.6% 0.0% 7.1% Lending when others won’t 16.7% 9.1% 50.0% 0.0% 20.8% 25.0% 14.3% Convener/facilitator 0.0% 0.0% 0.0% 0.0% 4.2% 25.0% 7.1% Donor coordination 0.0% 0.0% 0.0% 0.0% 14.6% 0.0% 14.3% Ability to mobilize resources 0.0% 9.1% 0.0% 0.0% 10.4% 0.0% 0.0% Ability to build implementation capacity 0.0% 18.2% 0.0% 0.0% 2.1% 0.0% 0.0% Financial resources 33.3% 36.4% 50.0% 33.3% 2.1% 25.0% 28.6% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% None of the above 0.0% 0.0% 0.0% 0.0% 25.0% 0.0% 0.0% What is the “second greatest” value? Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector The Bank’s knowledge 33.3% 18.2% 0.0% 16.7% 10.8% 25.0% 20.0% Technical advice 0.0% 9.1% 0.0% 16.7% 2.7% 0.0% 6.7% Policy and economic advice 16.7% 9.1% 0.0% 16.7% 2.7% 0.0% 6.7% Lending when others won’t 16.7% 9.1% 0.0% 16.7% 24.3% 0.0% 20.0% Convener/facilitator 16.7% 27.3% 50.0% 0.0% 0.0% 0.0% 6.7% Donor coordination 0.0% 9.1% 0.0% 0.0% 8.1% 0.0% 6.7% Ability to mobilize resources 16.7% 9.1% 0.0% 16.7% 18.9% 0.0% 6.7% Ability to build implementation capacity 0.0% 9.1% 50.0% 0.0% 10.8% 0.0% 6.7% Financial resources 0.0% 0.0% 0.0% 16.7% 5.4% 50.0% 20.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% None of the above 0.0% 0.0% 0.0% 0.0% 16.2% 0.0% 0.0% Which of the following do you identify as the Bank’s greatest weaknesses in its work in Mauritania? (Choose no more than TWO) (Combined Responses) Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Imposing technocratic solutions without regard to political realities 42.9% 45.5% 100.0% 33.3% 39.5% 50.0% 60.0% Not exploring alternative policy options 14.3% 18.2% 0.0% 33.3% 11.6% 25.0% 13.3% Too bureaucratic in its operational policies and procedures 28.6% 18.2% 0.0% 16.7% 14.0% 50.0% 6.7% Staff too inaccessible 0.0% 0.0% 0.0% 33.3% 7.0% 0.0% 0.0% Bank management is not accessible 0.0% 9.1% 0.0% 16.7% 4.7% 0.0% 0.0% Bank staff are arrogant in their approach 0.0% 9.1% 0.0% 0.0% 4.7% 0.0% 0.0% Not enough public disclosure of its work 14.3% 18.2% 0.0% 16.7% 18.6% 0.0% 13.3% The Bank is too influenced by the US, or others 14.3% 18.2% 0.0% 0.0% 23.3% 0.0% 20.0% World Bank procedures too slow and complex to show results on the ground in reasonable time 57.1% 18.2% 0.0% 33.3% 11.6% 50.0% 26.7% The interventions of the World Bank are inadequately aligned with country priorities 0.0% 0.0% 0.0% 16.7% 16.3% 0.0% 33.3% The Bank's instruments are not flexible enough to respond to country needs 14.3% 18.2% 0.0% 0.0% 4.7% 25.0% 6.7% The Bank does not collaborate enough with other donors 14.3% 0.0% 100.0% 0.0% 4.7% 0.0% 6.7% Other 0.0% 0.0% 0.0% 0.0% 20.9% 0.0% 0.0% 76 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) Which TWO of the following areas do you think would be most valuable for the Bank to focus its research efforts on in the next few years in Mauritania? (Choose no more than TWO) (Combined Responses) Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Education 28.6% 27.3% 0.0% 20.0% 34.5% 50.0% 50.0% Health 0.0% 27.3% 0.0% 40.0% 20.0% 25.0% 12.5% Social protection 0.0% 0.0% 33.3% 0.0% 23.6% 0.0% 6.3% Transport 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Poverty 0.0% 9.1% 0.0% 0.0% 23.6% 0.0% 6.3% Governance 0.0% 27.3% 0.0% 20.0% 5.5% 0.0% 6.3% Anti-corruption 28.6% 0.0% 0.0% 0.0% 9.1% 25.0% 12.5% Fisheries 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% 0.0% Enhanced business environment for private sector development 0.0% 18.2% 33.3% 20.0% 3.6% 0.0% 0.0% Energy 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% Agricultural production/Food security 0.0% 0.0% 0.0% 20.0% 9.1% 0.0% 6.3% Agri-business 14.3% 0.0% 0.0% 0.0% 1.8% 0.0% 0.0% Water and sanitation 28.6% 0.0% 0.0% 0.0% 5.5% 25.0% 0.0% Monitoring and evaluation 0.0% 9.1% 0.0% 0.0% 5.5% 0.0% 6.3% Public expenditure 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Public sector performance 0.0% 27.3% 66.7% 0.0% 0.0% 0.0% 12.5% Oil/mining sector 28.6% 9.1% 0.0% 0.0% 1.8% 25.0% 6.3% Labor markets/job creation 0.0% 9.1% 33.3% 20.0% 10.9% 0.0% 12.5% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban/metropolitan development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% Environmental sustainability/natural resources management 42.9% 0.0% 0.0% 0.0% 5.5% 0.0% 0.0% Improving equality of opportunity 0.0% 0.0% 0.0% 0.0% 5.5% 0.0% 0.0% Rural development 0.0% 0.0% 0.0% 0.0% 16.4% 0.0% 6.3% Climate change 0.0% 0.0% 0.0% 40.0% 0.0% 25.0% 18.8% Service sector expansion 0.0% 0.0% 0.0% 0.0% 0.0% 25.0% 0.0% Infrastructure 14.3% 9.1% 0.0% 0.0% 0.0% 0.0% 12.5% Other 0.0% 0.0% 0.0% 0.0% 5.5% 0.0% 6.3% In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank work with more in your country to ensure better development results there? (Choose no more than TWO) (Combined Responses) Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector NGOs 28.6% 9.1% 33.3% 50.0% 96.2% 25.0% 20.0% Local Government 42.9% 63.6% 33.3% 66.7% 43.4% 25.0% 33.3% Beneficiaries 28.6% 27.3% 33.3% 16.7% 13.2% 25.0% 60.0% Private sector 14.3% 45.5% 0.0% 50.0% 5.7% 50.0% 40.0% Community Based Organizations (CBOs) 14.3% 0.0% 0.0% 16.7% 7.5% 0.0% 6.7% Donor community 14.3% 0.0% 33.3% 0.0% 7.5% 25.0% 0.0% Parliament 28.6% 9.1% 33.3% 0.0% 5.7% 25.0% 13.3% Media 0.0% 9.1% 0.0% 0.0% 5.7% 25.0% 0.0% Faith based organizations 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Ethnic groups 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 6.7% Political parties 0.0% 9.1% 0.0% 0.0% 3.8% 0.0% 13.3% Other 14.3% 0.0% 0.0% 0.0% 1.9% 0.0% 0.0% 77 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) When considering the level of World Bank focus on regions outside of Nouakchott, do you think the World Bank should… (Please mark only ONE response) Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Focus more attention and resources that it has available, on these regions 71.4% 80.0% 50.0% 100.0% 86.0% 100.0% 57.1% Continue its current region/approach in the country 28.6% 20.0% 50.0% 0.0% 4.7% 0.0% 28.6% Focus fewer resources that it has available, on these regions 0.0% 0.0% 0.0% 0.0% 9.3% 0.0% 14.3% Program Effectiveness outside Nouakchott Which of the following best describes your current position? Employee of a Ministry / Ministerial Employee of PIU / Coordination Department Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How effective have the 4 5.75 2.06 9 6.44 2.30 2 6.50 2.12 6 4.33 1.37 48 3.50 2.95 4 3.75 .96 14 4.29 1.90 World Bank's programs and projects in the regions outside of Nouakchott been? (Asked on a scale of 1-10, 1 meaning “Not effective at all”, 10 meaning “Extremely effective”) 78 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) On a scale of 1-10, 1 meaning you strongly disagree, 10 meaning you strongly agree, please respond to the following statements about the World Bank in Mauritania. Employee of a Ministry / Ministerial Employee of PIU / Coordination Department Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the Bank currently 7 6.00 2.83 11 6.36 2.58 3 8.00 1.00 5 4.80 .84 42 3.14 2.84 4 5.00 1.41 16 4.81 1.87 plays a relevant role in development in Mauritania The Bank’s work is 7 5.29 2.69 11 7.00 2.14 3 7.67 1.53 5 3.80 .84 37 2.41 2.09 4 4.50 1.00 15 3.80 2.01 aligned with what I consider the development priorities for this country The Bank’s work reflects 7 5.71 2.87 10 6.10 2.56 3 8.33 1.15 5 4.80 .45 38 3.18 3.06 4 5.25 .50 15 5.27 2.46 its own mission of poverty reduction The World Bank 7 5.57 2.99 9 6.00 2.55 3 7.33 2.08 5 4.20 .45 32 2.50 2.18 4 4.75 2.06 12 4.33 1.61 recommends programs and strategies that are realistic for Mauritania The World Bank treats 6 5.83 3.49 10 6.90 2.85 3 7.67 1.53 2 5.50 .71 32 2.84 2.94 2 7.00 .00 10 5.40 1.51 clients and stakeholders in Mauritania with respect The World Bank 5 5.20 1.30 6 6.83 3.19 2 6.50 3.54 2 4.00 1.41 29 3.48 3.48 3 5.33 2.08 10 5.20 2.20 collaborates well with other donors here The World Bank is 6 5.17 2.23 10 5.70 3.27 3 7.00 2.65 3 4.00 1.00 29 2.14 2.31 4 3.75 1.71 9 4.67 3.20 responsive Overall, I like to 6 6.67 2.58 10 7.70 2.67 2 7.00 2.83 3 4.33 .58 30 3.03 3.22 2 4.00 2.83 6 4.83 1.94 work/interact with Bank staff The Bank is an effective 7 5.86 3.18 10 7.40 2.22 3 7.67 1.53 5 5.20 1.30 35 3.86 3.70 3 6.00 1.00 15 5.93 2.25 catalyst for discussion on issues related to poverty In general, the strategies 7 7.00 2.83 9 5.67 2.65 3 7.33 2.08 4 4.75 .96 33 3.70 3.43 4 5.50 1.73 14 4.93 3.10 that the Bank supports are sustainable over time The World Bank's work 7 6.14 2.61 9 7.00 2.65 3 8.00 1.00 4 5.25 .50 32 3.97 3.70 4 4.50 1.91 15 6.27 2.22 promotes country ownership of development strategies The Bank's work 7 6.00 3.06 9 5.11 2.26 3 7.33 2.08 4 4.00 2.16 33 3.45 3.54 4 5.50 1.73 15 5.67 2.82 promotes the empowerment of poor people to participate in development The World Bank imposes 7 6.14 2.97 10 6.30 2.21 2 8.00 1.41 2 3.00 1.41 30 2.87 2.98 4 4.75 1.71 13 5.38 3.10 reasonable conditions on its lending The Bank gives 7 6.14 1.86 9 6.56 1.81 2 8.00 1.41 3 5.67 .58 32 3.16 3.29 4 5.25 .96 15 5.00 2.17 appropriate priority to growth issues PRSP Which of the following best describes your current position? Employee of a Ministry / Ministerial Employee of PIU / Coordination Department Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD When thinking about 7 6.14 2.41 10 7.10 1.97 3 7.67 1.53 4 4.50 .58 44 2.98 2.96 4 4.75 2.06 14 4.79 2.12 Mauritania's PRSP, to what extent do you believe the World Bank's actions are effectively aligned? (Asked on a scale of 1-10, 1 meaning “Not at all aligned”, 10 meaning “Aligned to a very high degree”) 79 The World Bank Mauritania Country Survey 2012 D. The Work of the World Bank How important is it for the World Bank to be involved in that particular area of work in Mauritania? (Asked on a 10-point importance scale, 1 being Not at all, 10 being Very.) Em ployee of a Minis try / Minis terial Em ployee of PIU / Coordination Departm ent Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Helping to reduce poverty 7 8.14 3.18 10 7.80 1.81 3 9.00 1.73 6 9.33 1.03 32 7.13 3.78 4 5.25 2.50 14 8.14 2.32 Helping to bring about 7 7.57 2.57 9 7.78 2.22 3 9.00 1.73 5 8.80 1.10 20 5.80 3.89 4 6.25 2.06 13 8.23 2.01 econom ic growth Fighting agains t 6 7.50 2.81 10 8.20 1.81 1 5.00 . 4 8.25 2.36 21 5.14 4.36 3 5.00 4.00 12 7.50 2.39 corruption Helping to im prove the 7 7.57 2.88 10 7.80 1.62 2 8.00 1.41 5 7.80 1.64 20 4.80 4.10 4 5.00 2.58 14 7.50 2.14 inves tm ent clim ate for attracting private s ector growth and foreign inves tm ent Helping to s trengthen the 7 8.43 2.70 10 8.30 1.57 2 8.50 2.12 6 8.50 1.38 20 5.25 3.89 4 5.00 2.16 14 7.93 2.20 public financial m anagem ent and procurem ent s ys tem Helping to im prove the 7 7.43 2.82 9 7.67 1.66 2 7.50 3.54 5 8.40 1.34 20 3.70 3.53 4 4.75 2.63 13 7.00 2.48 legal and regulatory s ys tem s Helping to s trengthen the 7 7.57 3.10 10 7.90 2.08 2 7.50 .71 5 7.20 1.64 19 3.84 3.59 4 5.00 1.83 14 7.29 2.49 governm ent's effectivenes s Helping to s trengthen the 7 6.57 3.36 10 6.00 2.05 2 7.50 3.54 5 7.60 1.14 33 6.15 4.12 4 3.75 1.89 11 5.64 1.69 capacity of civil s ociety and private s ector organizations Helping to increas e 6 8.00 2.53 10 9.10 .88 2 8.00 2.83 5 9.60 .55 24 5.58 4.03 4 6.00 3.56 13 8.38 2.50 acces s and quality of education Helping to increas e 7 8.57 2.15 11 8.09 2.51 2 7.50 3.54 4 9.25 .96 21 5.76 4.23 4 6.25 2.87 13 8.08 2.40 acces s and quality of health s ervices , including the fight agains t HIV/AIDS and other com m unicable dis eas es Helping to increas e 7 7.57 2.15 10 8.30 1.25 2 7.00 4.24 5 7.20 3.70 20 5.45 3.99 4 5.25 1.71 13 7.69 2.18 acces s to clean water Helping reduce internal 7 6.86 2.67 9 6.44 3.05 1 4.00 . 5 5.20 4.02 20 4.00 3.73 4 2.50 .58 12 4.75 2.96 conflicts Helping to s trengthen 7 6.71 3.55 10 6.70 .95 2 7.50 3.54 5 8.20 1.30 19 4.79 3.95 4 4.75 2.22 14 7.29 1.98 environm ent and natural res ources m anagem ent Ens uring that attention is 6 6.00 2.53 10 5.90 2.02 2 7.00 4.24 5 3.80 2.77 20 4.70 4.01 4 2.50 1.00 13 4.92 2.40 paid to gender dis parities Helping to s trengthen the 7 7.86 2.12 10 8.20 1.55 2 8.50 2.12 5 8.80 1.30 19 5.21 4.01 4 6.00 3.16 13 7.85 1.95 agricultural s ector/food s ecurity Helping to s trengthen the 7 6.71 3.25 10 7.80 1.69 2 7.50 2.12 5 9.00 1.22 19 3.58 3.45 4 5.00 3.46 12 7.17 2.66 fis heries s ector Helping to im prove port 6 7.17 3.71 10 7.40 1.84 1 7.00 . 4 8.75 1.50 20 4.00 3.54 2 6.50 .71 11 7.82 2.64 infras tructure Helping to expand internet 7 6.29 3.25 10 7.60 1.35 2 7.50 2.12 5 6.80 1.10 19 3.84 3.88 3 5.33 2.89 14 7.00 2.35 connectivity Helping to s trengthen 6 9.00 2.45 11 7.82 1.78 2 8.50 2.12 5 8.20 1.10 21 3.57 3.23 4 7.00 2.16 14 7.71 2.20 m ining and oil res ources m anagem ent Helping to im prove the 7 7.71 1.98 10 7.60 1.71 2 8.50 2.12 5 8.20 1.10 21 4.05 3.60 4 5.25 2.22 14 6.64 2.37 quality of life in urban areas Helping to increas e 7 7.00 3.46 11 7.09 1.97 2 7.00 4.24 5 8.00 1.41 20 3.55 3.52 3 4.00 2.65 15 6.13 2.29 acces s to proper hous ing Helping to lay the 7 7.00 2.89 11 7.00 2.68 2 8.00 2.83 5 7.40 1.52 22 4.50 3.88 4 3.75 2.22 13 6.46 2.18 foundation to integrate Mauritania into the global and/or s ub-regional econom y Helping to em power 6 7.17 3.37 11 7.18 1.94 2 7.00 4.24 6 7.33 1.51 22 4.41 3.87 4 3.75 2.75 14 6.36 2.41 com m unities to participate in their own developm ent Helping Mauritania adapt 7 6.71 3.45 11 6.36 1.91 2 6.50 3.54 5 9.00 1.73 21 3.95 3.80 4 4.50 4.04 12 7.00 2.98 to/avert ris k of clim ate change Helping to increas e 7 7.57 3.31 11 7.55 2.30 2 8.00 2.83 5 8.80 1.30 20 4.30 3.87 4 4.00 3.46 13 7.00 2.61 profes s ional s kills , em ploym ent and incom e generation, s pecifically for young people 80 The World Bank Mauritania Country Survey 2012 D. The Work of the World Bank (continued) How effective do you believe the World Bank is in terms of having a positive impact on that area of development in Mauritania? (Asked on a 10-point effectiveness scale, 1 being Not at all, 10 being Very.) Em ployee of a Minis try / Minis terial Em ployee of PIU / Coordination Departm ent Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Helping to reduce poverty 7 6.14 3.39 10 5.40 2.37 2 7.00 2.83 4 6.00 1.83 17 5.53 3.81 4 3.75 1.26 13 4.62 1.89 Helping to bring about 7 6.00 3.27 9 5.78 2.22 2 8.00 1.41 5 5.40 1.67 13 3.69 3.25 4 4.50 .58 13 4.69 1.44 econom ic growth Fighting agains t 6 3.00 2.53 10 5.20 2.53 2 7.00 2.83 5 3.20 .84 18 4.72 4.27 3 3.00 1.00 13 4.15 2.41 corruption Helping to im prove the 7 5.86 3.44 10 6.80 2.10 2 7.00 1.41 4 3.75 2.06 11 2.55 2.81 4 3.50 1.29 14 4.43 1.22 inves tm ent clim ate for attracting private s ector growth and foreign inves tm ent Helping to s trengthen the 7 4.86 2.19 10 7.60 1.58 2 7.00 1.41 3 3.33 2.08 12 2.75 2.22 4 4.00 1.41 14 4.86 1.51 public financial m anagem ent and procurem ent s ys tem Helping to im prove the 6 4.50 2.17 9 5.44 2.40 2 6.00 1.41 5 3.60 3.65 12 2.58 2.78 4 2.50 .58 12 2.75 1.14 legal and regulatory s ys tem s Helping to s trengthen the 6 4.83 3.92 10 6.00 1.83 2 5.50 2.12 4 3.75 1.26 13 3.46 3.43 4 3.75 1.50 11 3.82 1.17 governm ent's effectivenes s Helping to s trengthen the 6 5.17 2.79 9 5.11 1.36 2 7.00 2.83 4 2.50 1.00 25 5.68 3.97 4 3.50 1.29 12 4.17 2.08 capacity of civil s ociety and private s ector organizations Helping to increas e 6 5.50 3.27 10 5.50 2.32 2 8.00 1.41 4 5.50 1.91 13 4.69 3.71 4 4.75 2.63 14 5.07 2.56 acces s and quality of education Helping to increas e 7 6.14 3.72 11 7.36 2.11 2 7.50 2.12 4 5.75 2.22 18 5.78 4.12 4 5.00 1.41 13 4.85 1.57 acces s and quality of health s ervices , including the fight agains t HIV/AIDS and other com m unicable dis eas es Helping to increas e 6 5.83 2.64 9 5.89 2.67 2 6.00 2.83 3 2.00 1.00 13 4.69 3.88 3 3.33 1.53 11 4.55 2.11 acces s to clean water Helping reduce internal 5 4.40 3.51 7 4.57 2.64 1 4.00 . 2 2.50 .71 10 1.90 1.73 2 2.00 1.41 9 2.89 1.36 conflicts Helping to s trengthen 7 5.14 2.34 8 5.13 2.03 2 6.50 2.12 3 4.00 2.00 16 4.13 3.76 3 3.67 1.53 11 3.64 1.12 environm ent and natural res ources m anagem ent Ens uring that attention is 5 6.00 2.92 9 5.67 1.87 2 6.00 1.41 1 4.00 . 16 4.56 3.79 2 2.00 1.41 10 4.70 1.49 paid to gender dis parities Helping to s trengthen the 6 5.17 3.06 9 4.78 1.64 2 6.00 1.41 4 4.25 1.71 14 4.71 3.85 4 4.50 1.73 13 5.38 1.56 agricultural s ector/food s ecurity Helping to s trengthen the 6 4.67 3.83 9 4.56 1.67 2 5.50 2.12 4 1.50 .58 13 2.54 2.11 4 1.75 .96 11 2.73 1.49 fis heries s ector Helping to im prove port 6 5.50 3.89 9 6.56 2.19 1 6.00 . 3 4.33 .58 13 3.92 3.30 2 4.00 1.41 11 3.18 1.99 infras tructure Helping to expand internet 6 6.17 3.25 9 5.56 2.30 2 5.00 1.41 2 2.00 .00 12 3.25 3.28 3 1.00 .00 10 3.40 1.58 connectivity Helping to s trengthen 6 5.83 2.64 10 5.80 2.57 2 6.00 1.41 4 5.00 2.16 14 2.93 2.76 3 4.00 1.00 11 4.73 1.85 m ining and oil res ources m anagem ent Helping to im prove the 7 6.29 2.63 9 5.33 2.50 2 5.50 .71 4 4.50 2.08 13 3.31 3.43 3 2.67 2.89 12 4.17 1.70 quality of life in urban areas Helping to increas e 6 4.83 3.71 10 4.00 1.89 2 5.50 .71 4 2.50 1.73 12 2.75 2.93 3 3.67 2.52 10 3.10 1.52 acces s to proper hous ing Helping to lay the 6 6.83 2.04 10 5.00 2.58 2 6.50 2.12 4 2.50 1.00 15 4.13 3.83 3 3.00 1.00 11 3.27 1.19 foundation to integrate Mauritania into the global and/or s ub-regional econom y Helping to em power 5 5.60 3.36 10 5.20 2.39 2 6.00 1.41 3 3.00 .00 14 3.71 3.27 3 2.67 2.08 12 4.08 2.11 com m unities to participate in their own developm ent Helping Mauritania adapt 6 6.67 2.66 8 4.00 1.31 2 5.00 1.41 4 2.00 .82 12 2.92 3.00 4 1.00 .00 11 3.09 1.51 to/avert ris k of clim ate change Helping to increas e 6 5.00 3.52 11 5.09 2.47 2 6.50 2.12 4 2.25 1.50 14 4.14 3.61 4 1.50 1.00 10 3.40 1.07 profes s ional s kills , em ploym ent and incom e generation, s pecifically for young people 81 The World Bank Mauritania Country Survey 2012 E. The Way the World Bank does Business Please rate the World Bank in terms of its effectiveness vis-à-vis the particular attribute/activity listed below using a 1-10 scale, 1 meaning “Not effective at all”, 10 meaning “Very effective”. Employee of a Ministry / Ministerial Employee of PIU / Coordination Department Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Technical competence 7 7.14 1.86 10 7.60 2.27 2 8.50 .71 4 7.75 .96 35 3.60 3.29 4 4.50 2.89 13 6.85 2.38 Producing "knowledge" 7 7.00 3.11 11 7.36 2.11 3 8.33 2.08 5 7.80 .84 29 3.07 3.34 4 3.75 1.71 11 7.73 1.68 (studies, analyses) that is useful Making the results of 7 6.14 2.67 10 5.90 2.85 3 8.00 2.65 4 4.00 .82 35 2.86 3.03 3 2.67 1.15 11 5.82 2.27 studies and analyses readily available Sharing knowledge about 6 6.33 2.25 11 6.82 1.94 2 7.00 1.41 3 4.33 1.15 33 2.91 3.10 3 2.67 1.15 14 5.79 2.42 international best practices Ability to adapt its 6 6.33 2.80 11 5.73 2.28 3 7.33 2.08 4 4.00 1.41 36 3.00 2.90 3 3.67 2.08 14 5.07 2.46 knowledge to your country’s needs Ensuring its staff is 6 7.33 2.58 11 7.27 2.97 2 7.50 .71 2 3.50 .71 32 2.00 1.85 3 2.67 2.08 8 5.88 2.80 accessible Providing sound policy 7 6.57 2.57 11 6.64 2.06 2 7.00 1.41 4 4.50 .58 35 2.77 2.70 4 4.50 1.29 13 6.08 2.69 and economic advice Straightforwardness in its 6 6.17 3.60 10 7.20 3.36 3 8.33 1.15 2 4.50 .71 30 2.37 2.46 2 2.00 .00 8 7.00 2.14 dealings with you Maintaining consistent 6 6.83 3.13 11 7.09 2.98 3 8.00 1.73 5 3.80 1.10 29 2.07 2.00 3 3.00 1.73 10 6.40 2.91 messages Promoting the inclusion of 6 5.83 3.49 11 6.18 1.89 3 7.67 2.31 4 3.75 1.26 35 2.54 2.74 4 4.00 2.94 14 4.64 2.27 local communities in the development of strategies Promoting the inclusion of 5 7.40 3.21 10 5.40 2.12 3 7.67 2.31 4 2.50 .58 41 2.95 3.26 4 3.00 .82 14 4.71 2.43 civil society in the development of strategies Promoting the inclusion of 6 6.33 1.86 10 6.00 2.79 1 6.00 . 3 3.00 1.00 33 2.73 2.61 4 2.75 1.71 12 5.17 2.72 local project experts in the development of strategies Promoting the inclusion of 5 5.80 2.17 10 4.80 2.39 2 7.50 3.54 3 2.67 1.53 32 2.56 2.63 4 2.50 1.29 13 4.54 2.33 private sector in the development of strategies Giving appropriate priority 7 7.14 3.39 10 6.70 2.31 3 8.33 2.08 4 5.25 .96 35 3.00 3.10 4 3.75 1.50 14 5.71 2.61 to poverty reduction Lending in a way that 7 6.43 2.94 10 6.00 2.54 3 7.67 1.53 4 3.50 1.73 35 3.11 3.11 4 3.75 1.50 15 5.87 2.23 promotes effective development 82 The World Bank Mauritania Country Survey 2012 F. Project/Program Related Issues Please rate how much you agree with the following statements on 1-10 scale, 1 meaning you “Strongly Disagree”, 10 meaning you “Strongly Agree”. Employee of a Ministry / Ministerial Employee of PIU / Coordination Department Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The Bank is flexible in 6 4.67 2.07 10 7.00 2.54 1 5.00 . 4 4.75 1.71 36 2.17 2.29 3 3.33 2.31 12 4.75 1.60 terms of adjusting to changing circumstances The Bank disburses 6 4.33 2.73 10 6.90 2.33 1 4.00 . 2 2.50 .71 32 2.56 2.92 4 6.25 .96 13 5.77 2.65 funds promptly The Bank works efficiently 7 6.57 2.99 10 6.60 2.46 2 7.50 2.12 4 5.25 .96 34 2.18 2.28 4 4.25 .96 13 5.23 2.09 The Bank effectively 6 6.83 2.56 10 6.60 3.06 2 7.50 2.12 4 4.50 1.00 36 3.14 3.28 3 5.00 1.73 14 6.00 2.54 monitors and evaluates the projects and programs it supports The Bank helps to build 5 4.40 2.70 10 6.10 2.77 2 6.50 2.12 4 3.75 .50 42 2.74 2.60 4 3.50 1.73 11 5.18 1.66 capacity at the community level The Bank helps to build 6 5.67 2.58 9 7.56 2.51 2 6.00 2.83 5 4.80 1.92 36 3.33 2.93 4 3.75 2.06 15 5.33 2.47 capacity of government officials The Bank and partners in 6 6.17 3.06 10 7.40 2.37 1 6.00 . 3 5.00 1.00 34 2.65 2.62 4 4.75 1.26 14 6.43 2.03 government collaborate well together on Bank supported programs and projects in Mauritania The Bank helps to 6 6.33 2.94 9 7.78 2.49 2 6.50 3.54 3 3.67 1.15 37 2.70 2.77 4 4.50 .58 15 5.33 2.35 strengthen institutional capacity The Government supports 7 6.14 2.73 10 7.00 2.11 2 7.50 3.54 4 4.00 1.15 39 2.72 2.83 4 4.50 2.38 14 4.43 1.60 and takes responsibility for development efforts in Mauritania The Bank’s procurement 6 6.67 1.97 9 7.00 2.83 2 7.50 2.12 2 3.00 .00 35 2.63 2.61 3 5.67 .58 11 5.73 2.49 requirements are reasonable G. The Future Role of the World Bank in Mauritania The Future Role of the World Bank in Mauritania Which of the following best describes your current position? Employee of a Ministry / Ministerial Employee of PIU / Coordination Department Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How significant a role do 6 7.17 2.79 11 8.00 2.65 2 8.00 2.83 6 6.67 1.51 48 5.00 3.83 4 7.25 1.71 12 6.08 2.43 you believe the World Bank should play in Mauritania’s development over the medium term in the near future? (Asked on a 10-pt. scale, 1 meaning that the Bank should not play a significant role at all, 10 meaning that the Bank should play a very significant role) 83 The World Bank Mauritania Country Survey 2012 G. The Future Role of the World Bank in Mauritania (continued) Which one of the following should the Bank do to make itself of greater value in Mauritania? (Choose only ONE) Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Improve the quality of its experts as related to Mauritania’s specific challenges 42.9% 27.3% 0.0% 40.0% 26.7% 0.0% 20.0% Reduce the complexity of obtaining World Bank financing 14.3% 27.3% 50.0% 20.0% 40.0% 100.0% 40.0% Focus primarily on advice and advocacy issues 0.0% 18.2% 0.0% 0.0% 8.9% 0.0% 6.7% Improve the competitiveness of its financing compared to markets 0.0% 9.1% 0.0% 20.0% 2.2% 0.0% 13.3% Offer more innovative financial products 28.6% 0.0% 50.0% 20.0% 6.7% 0.0% 13.3% Offer more innovative knowledge services 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% Other 14.3% 9.1% 0.0% 0.0% 15.6% 0.0% 6.7% When World Bank assisted reform efforts fail or are slow to take place, which TWO of the following would you attribute this to? (Choose TWO only) (Combined Responses) Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector The World Bank works inefficiently/too slowly 33.3% 18.2% 0.0% 50.0% 47.9% 25.0% 13.3% Government works inefficiently/too slowly 50.0% 45.5% 100.0% 50.0% 31.3% 50.0% 46.7% There is not an adequate level of citizen/civil society participation 66.7% 0.0% 0.0% 33.3% 58.3% 50.0% 20.0% Poor donor coordination 0.0% 18.2% 0.0% 0.0% 10.4% 0.0% 6.7% Lack of/inadequate levels of capacity in government 0.0% 54.5% 50.0% 16.7% 12.5% 25.0% 20.0% Political pressures and obstacles 16.7% 18.2% 0.0% 0.0% 14.6% 0.0% 26.7% Reforms are not well thought out in light of country challenges 33.3% 45.5% 50.0% 33.3% 14.6% 50.0% 46.7% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% H. Communication and Outreach Where do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO) (Combined Responses) Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Local newspapers 33.3% 9.1% 100.0% 80.0% 35.2% 100.0% 31.3% International newspapers 0.0% 0.0% 0.0% 40.0% 5.6% 0.0% 6.3% Local radio 16.7% 0.0% 0.0% 0.0% 13.0% 0.0% 0.0% International radio 0.0% 9.1% 0.0% 0.0% 3.7% 0.0% 25.0% Local television 16.7% 0.0% 0.0% 0.0% 22.2% 0.0% 6.3% International television 16.7% 0.0% 0.0% 20.0% 40.7% 0.0% 37.5% Periodicals 16.7% 27.3% 0.0% 0.0% 5.6% 0.0% 0.0% Internet 66.7% 100.0% 100.0% 60.0% 48.1% 100.0% 56.3% Other 16.7% 18.2% 0.0% 0.0% 14.8% 0.0% 12.5% Where do you get most of your information about the World Bank’s development activities in Mauritania? (Choose no more than TWO) (Combined Responses) Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Local newspapers 14.3% 0.0% 33.3% 80.0% 26.9% 50.0% 43.8% International newspapers 0.0% 0.0% 0.0% 0.0% 3.8% 0.0% 0.0% Local radio 28.6% 0.0% 0.0% 0.0% 5.8% 0.0% 6.3% International radio 0.0% 0.0% 0.0% 0.0% 9.6% 0.0% 12.5% Local television 14.3% 0.0% 0.0% 0.0% 23.1% 0.0% 18.8% International television 0.0% 0.0% 0.0% 0.0% 15.4% 0.0% 6.3% Periodicals 0.0% 27.3% 0.0% 0.0% 3.8% 0.0% 6.3% Blogs 14.3% 0.0% 0.0% 0.0% 3.8% 0.0% 6.3% Internet 28.6% 36.4% 33.3% 60.0% 44.2% 75.0% 37.5% World Bank conferences, seminars, workshops 42.9% 18.2% 33.3% 40.0% 11.5% 25.0% 18.8% World Bank publications, materials 14.3% 36.4% 33.3% 0.0% 11.5% 25.0% 6.3% World Bank website 14.3% 9.1% 0.0% 0.0% 1.9% 0.0% 6.3% Direct contact/interaction with World Bank staff 14.3% 54.5% 33.3% 20.0% 0.0% 25.0% 6.3% Other 14.3% 0.0% 33.3% 0.0% 15.4% 0.0% 6.3% 84 The World Bank Mauritania Country Survey 2012 H. Communication and Outreach (continued) How you would prefer to receive information from the World Bank? (Choose no more than TWO) (Combined Responses) Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector World Bank website 66.7% 54.5% 33.3% 20.0% 34.0% 75.0% 26.7% Face to face meetings/discussions 16.7% 36.4% 66.7% 60.0% 64.2% 75.0% 66.7% e-Newsletters 33.3% 36.4% 33.3% 80.0% 1.9% 0.0% 33.3% Workshops/conferences 50.0% 72.7% 0.0% 20.0% 62.3% 50.0% 60.0% Mobile phones 0.0% 0.0% 33.3% 0.0% 13.2% 0.0% 0.0% Social media (Facebook, Twitter, Youtube) 0.0% 0.0% 0.0% 0.0% 15.1% 0.0% 6.7% Blogs 0.0% 0.0% 0.0% 0.0% 3.8% 0.0% 0.0% Other 16.7% 0.0% 0.0% 0.0% 1.9% 0.0% 0.0% Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Yes 28.6% 27.3% 66.7% 0.0% 11.3% 0.0% 12.5% No 71.4% 72.7% 33.3% 100.0% 88.7% 100.0% 87.5% Have you requested information from the World Bank on its activities in the past year? Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Yes 0.0% 10.0% 100.0% 0.0% 14.6% 0.0% 0.0% No 100.0% 90.0% 0.0% 100.0% 85.4% 100.0% 100.0% Were you able to obtain this information? Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Yes 100.0% 60.0% 100.0% 50.0% 10.5% 0.0% 100.0% No 0.0% 40.0% 0.0% 50.0% 89.5% 0.0% 0.0% Do you have access to the Internet? Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Yes 100.0% 100.0% 100.0% 80.0% 66.7% 100.0% 85.7% No 0.0% 0.0% 0.0% 20.0% 33.3% 0.0% 14.3% I use/have used the World Bank website: Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Yes 100.0% 72.7% 100.0% 50.0% 26.1% 100.0% 64.3% No 0.0% 27.3% 0.0% 50.0% 73.9% 0.0% 35.7% I primarily use: Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector The World Bank's country website 60.0% 55.6% 66.7% 50.0% 75.0% 50.0% 55.6% The World Bank's main website 40.0% 44.4% 33.3% 50.0% 25.0% 50.0% 44.4% The Internet connection, I mainly use when visiting a World Bank website: Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector High speed 33.3% 14.3% 66.7% 66.7% 36.0% 100.0% 50.0% Dial-up 66.7% 85.7% 33.3% 33.3% 64.0% 0.0% 50.0% 85 The World Bank Mauritania Country Survey 2012 H. Communication and Outreach (continued) When I visit the World Bank website, I am generally looking for: Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector Project information 100.0% 57.1% 50.0% 50.0% 11.1% .0% 20.0% Country information 0.0% 14.3% 50.0% 50.0% 66.7% 100.0% 40.0% Data 0.0% 28.6% 0.0% 0.0% 11.1% 0.0% 40.0% News 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 11.1% 0.0% 0.0% I generally use the World Bank's website in: Employee of a Ministry/ Employee of PIU/ Bilateral or Private Percentage of Respondents NGOs Media Other Ministerial Department Coordination Unit Multilateral Agency Sector English 0.0% 0.0% 0.0% 50.0% 0.0% 0.0% 12.5% French 100.0% 100.0% 100.0% 50.0% 64.0% 100.0% 87.5% Arabic 0.0% 0.0% 0.0% 0.0% 36.0% 0.0% 0.0% Please rate how much you agree with the following statements on a 1-10 scale, 1 meaning you “Strongly Disagree”, 10 meaning you “Strongly Agree”. Employee of a Ministry / Ministerial Employee of PIU / Coordination Department Unit Bilateral or Multilateral Agency Private Sector NGOs Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the Bank websites 6 6.83 1.47 6 7.33 1.21 3 7.67 2.08 1 5.00 . 34 3.09 3.09 2 6.00 1.41 7 6.14 1.86 easy to navigate I find the information on 6 7.17 1.83 6 7.17 1.60 3 8.33 1.53 1 4.00 . 28 2.89 2.83 2 6.00 1.41 7 7.29 2.06 the Bank’s websites useful When I need information 6 5.50 2.59 11 7.36 1.36 3 7.67 2.08 3 5.67 3.51 33 2.97 3.35 2 2.50 .71 8 7.00 2.56 from the World Bank I know how to find it The Bank is responsive to 1 5.00 . 6 7.83 1.72 3 8.00 2.00 2 6.50 .71 29 1.97 2.24 2 2.00 .00 2 8.00 1.41 my information requests and inquiries 86 The World Bank Mauritania Country Survey 2012 Appendix C: Responses to All Questions by Geographic Location A. Background Information Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD How familiar are you with the work of the World Bank in Mauritania? 73 4.62 3.19 10 3.80 2.44 (Asked on a scale of 1-10, 1 meaning “Not familiar at all”, 10 meaning “Extremely familiar”) B. General Issues facing Mauritania Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD Please indicate your perspective on the future of the next generation in 66 5.97 2.76 10 6.20 2.44 Mauritania (Asked on a scale of 1-10, 1 meaning “Extremely pessimistic”, 10 meaning “Extremely optimistic”) Please identify which one of these you consider the first most important development priority. Percentage of Respondents Nouakchott Outside Nouakchott Government effectiveness/governance 33.9% 11.1% Fight against HIV/AIDS and other communicable diseases 4.8% 0.0% Macro-economic growth 17.7% 0.0% Fight against corruption 11.3% 0.0% Access to education, quality of education 9.7% 44.4% Access to health services, quality of health care 1.6% 11.1% Access to clean water 1.6% 0.0% Improving the effectiveness of the legal and regulatory system 3.2% 0.0% Skills development, employment and income generating opportunities, specifically for young people 6.5% 0.0% Improving environmental quality and protecting natural resources 1.6% 11.1% Improving mining and oil resources management 0.0% 0.0% Improving basic infrastructure (port, electricity, roads) 1.6% 0.0% Enhancing opportunities for private sector/investment including foreign investment 1.6% 0.0% Agriculture development (crop production) 3.2% 11.1% Agriculture development (livestock) 0.0% 0.0% Fishery 0.0% 0.0% Improving trade and exports 0.0% 0.0% Food security 0.0% 11.1% Mitigate gender inequality 0.0% 0.0% Promote regional cooperation 0.0% 0.0% Reduce internal conflict 0.0% 0.0% Mitigate the effects of climate change 0.0% 0.0% Improving public financial management and procurement 0.0% 0.0% Expanding internet connectivity 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations 0.0% 0.0% Improving the quality of life in urban areas 0.0% 0.0% Proper housing 0.0% 0.0% Other 1.6% 0.0% 87 The World Bank Mauritania Country Survey 2012 B. General Issues facing Mauritania (continued) Then identify which one you consider the second most important development priority. Percentage of Respondents Nouakchott Outside Nouakchott Government effectiveness/governance 12.9% 20.0% Fight against HIV/AIDS and other communicable diseases 1.6% 0.0% Macro-economic growth 1.6% 0.0% Fight against corruption 6.5% 10.0% Access to education, quality of education 19.4% 0.0% Access to health services, quality of health care 11.3% 10.0% Access to clean water 0.0% 0.0% Improving the effectiveness of the legal and regulatory system 6.5% 10.0% Skills development, employment and income generating opportunities, specifically for young people 6.5% 0.0% Improving environmental quality and protecting natural resources 4.8% 0.0% Improving mining and oil resources management 0.0% 0.0% Improving basic infrastructure (port, electricity, roads) 4.8% 0.0% Enhancing opportunities for private sector/investment including foreign investment 0.0% 0.0% Agriculture development (crop production) 1.6% 0.0% Agriculture development (livestock) 1.6% 0.0% Fishery 3.2% 0.0% Improving trade and exports 0.0% 0.0% Food security 4.8% 10.0% Mitigate gender inequality 1.6% 10.0% Promote regional cooperation 1.6% 0.0% Reduce internal conflict 0.0% 10.0% Mitigate the effects of climate change 0.0% 0.0% Improving public financial management and procurement 0.0% 0.0% Expanding internet connectivity 0.0% 10.0% Strengthening the capacity of civil society and private sector organizations 8.1% 10.0% Improving the quality of life in urban areas 1.6% 0.0% Proper housing 0.0% 0.0% Other 0.0% 0.0% Which TWO areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents Nouakchott Outside Nouakchott Government effectiveness/governance 34.3% 0.0% Fight against HIV/AIDS and other communicable diseases 1.4% 0.0% Macro-economic growth 20.0% 8.3% Fight against corruption 15.7% 0.0% Access to education, quality of education 28.6% 33.3% Access to health services, quality of health care 5.7% 0.0% Access to clean water 2.9% 0.0% Improving the effectiveness of the legal and regulatory system 10.0% 0.0% Skills development, employment and income generating opportunities, specifically for young people 15.7% 33.3% Improving environmental quality and protecting natural resources 4.3% 8.3% Improving mining and oil resources management 4.3% 0.0% Improving basic infrastructure (port, electricity, roads) 5.7% 8.3% Enhancing opportunities for private sector/investment including foreign investment 8.6% 8.3% Agriculture development (crop production) 12.9% 16.7% Agriculture development (livestock) 4.3% 16.7% Fishery 2.9% 8.3% Improving trade and exports 1.4% 0.0% Food security 2.9% 25.0% Mitigate gender inequality 0.0% 0.0% Promote regional cooperation 2.9% 0.0% Reduce internal conflict 1.4% 0.0% Mitigate the effects of climate change 0.0% 0.0% Improving public financial management and procurement 0.0% 0.0% Expanding internet connectivity 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations 8.6% 16.7% Improving the quality of life in urban areas 0.0% 0.0% Proper housing 0.0% 0.0% Other 0.0% 0.0% 88 The World Bank Mauritania Country Survey 2012 B. General Issues facing Mauritania (continued) Which TWO areas below do you believe would contribute most to generating faster economic growth in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents Nouakchott Outside Nouakchott Government effectiveness/governance 22.9% 36.4% Fight against HIV/AIDS and other communicable diseases 1.4% 0.0% Fight against corruption 17.1% 18.2% Access to education, quality of education 22.9% 45.5% Access to health services, quality of health care 8.6% 0.0% Access to clean water 5.7% 0.0% Improving the effectiveness of the legal and regulatory system 12.9% 9.1% Skills development, employment and income generating opportunities, specifically for young people 24.3% 18.2% Improving environmental quality and protecting natural resources 7.1% 9.1% Improving mining and oil resources management 8.6% 18.2% Improving basic infrastructure (port, electricity, roads) 10.0% 18.2% Enhancing opportunities for private sector/investment including foreign investment 10.0% 0.0% Agriculture development (crop production) 10.0% 0.0% Agriculture development (livestock) 2.9% 0.0% Fishery 2.9% 0.0% Improving trade and exports 2.9% 0.0% Food security 0.0% 0.0% Mitigate gender inequality 1.4% 0.0% Promote regional cooperation 1.4% 0.0% Reduce internal conflict 1.4% 0.0% Mitigate the effects of climate change 0.0% 9.1% Improving public financial management and procurement 10.0% 0.0% Expanding internet connectivity 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations 12.9% 18.2% Improving the quality of life in urban areas 1.4% 0.0% Proper housing 0.0% 0.0% Other 0.0% 0.0% C. Overall Attitudes toward the World Bank Overall Effectiveness Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD Overall, please rate your impression of the World Bank’s effectiveness in 68 5.19 3.08 11 5.09 2.17 Mauritania (Asked on a scale of 1-10, 1 meaning “Not effective at all”, 10 meaning “Very effective”) World Bank's Financial Instruments Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD To what extent do the World Bank's financial instruments meet the needs of 68 5.12 2.96 12 4.75 2.18 Mauritania? (Asked on a scale of 1-10, 1 meaning “To no degree at all”, 10 meaning “To a very significant degree”) World Bank's Knowledge Services Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD To what extent does the World Bank meet Mauritania’s needs for knowledge 66 5.08 3.12 10 5.70 2.16 services? (Asked on a scale of 1-10, 1 meaning “To no degree at all”, 10 meaning “To a very significant degree”) 89 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) Based on your observations of the World Bank in Mauritania, what do you think the Bank considers its top priorities in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents Nouakchott Outside Nouakchott Government effectiveness/governance 20.6% 16.7% Fight against HIV/AIDS and other communicable diseases 11.8% 0.0% Macro-economic growth 20.6% 8.3% Fight against corruption 8.8% 8.3% Access to education, quality of education 19.1% 50.0% Access to health services, quality of health care 4.4% 25.0% Access to clean water 2.9% 8.3% Improving the effectiveness of the legal and regulatory system 8.8% 0.0% Skills development, employment and income generating opportunities, specifically for young people 11.8% 16.7% Improving environmental quality and protecting natural resources 4.4% 8.3% Improving mining and oil resources management 4.4% 8.3% Improving basic infrastructure (port, electricity, roads) 11.8% 0.0% Enhancing opportunities for private sector/investment including foreign investment 4.4% 0.0% Agriculture development (crop production) 20.6% 16.7% Agriculture development (livestock) 0.0% 0.0% Fishery 0.0% 0.0% Improving trade and exports 1.5% 0.0% Food security 0.0% 0.0% Mitigate gender inequality 1.5% 0.0% Promote regional cooperation 1.5% 0.0% Reduce internal conflict 0.0% 0.0% Mitigate the effects of climate change 0.0% 0.0% Improving public financial management and procurement 4.4% 8.3% Expanding internet connectivity 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations 16.2% 0.0% Improving the quality of life in urban areas 2.9% 0.0% Proper housing 0.0% 0.0% Other 0.0% 0.0% Based on your observations of the World Bank in Mauritania, where would it be most productive for the Bank to focus most of its resources in its support of country priorities? (Choose no more than TWO) (Combined Responses) Percentage of Respondents Nouakchott Outside Nouakchott Government effectiveness/governance 18.0% 9.1% Fight against HIV/AIDS and other communicable diseases 4.9% 9.1% Macro-economic growth 6.6% 0.0% Fight against corruption 11.5% 9.1% Access to education, quality of education 19.7% 9.1% Access to health services, quality of health care 11.5% 9.1% Access to clean water 4.9% 0.0% Improving the effectiveness of the legal and regulatory system 4.9% 0.0% Skills development, employment and income generating opportunities, specifically for young people 18.0% 9.1% Improving environmental quality and protecting natural resources 8.2% 18.2% Improving mining and oil resources management 6.6% 18.2% Improving basic infrastructure (port, electricity, roads) 9.8% 9.1% Enhancing opportunities for private sector/investment including foreign investment 6.6% 9.1% Agriculture development (crop production) 6.6% 27.3% Agriculture development (livestock) 3.3% 0.0% Fishery 4.9% 9.1% Improving trade and exports 3.3% 0.0% Food security 9.8% 0.0% Mitigate gender inequality 0.0% 9.1% Promote regional cooperation 0.0% 0.0% Reduce internal conflict 0.0% 0.0% Mitigate the effects of climate change 3.3% 0.0% Improving public financial management and procurement 3.3% 0.0% Expanding internet connectivity 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations 8.2% 18.2% Improving the quality of life in urban areas 3.3% 0.0% Proper housing 0.0% 0.0% Other 1.6% 0.0% 90 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) In your opinion, what should be the level of involvement of the World Bank in Mauritania’s development strategies? Percentage of Respondents Nouakchott Outside Nouakchott The Bank should be more involved 70.4% 100.0% The Bank is currently involved at an optimum level 14.1% 0.0% The Bank should be less involved 8.5% 0.0% The Bank shouldn't be involved at all 1.4% 0.0% Don't know 5.6% 0.0% In broad terms of economic and social development, what is the “greatest” value brought by the World Bank to Mauritania? Percentage of Respondents Nouakchott Outside Nouakchott The Bank’s knowledge 15.6% 16.7% Technical advice 1.6% 8.3% Policy and economic advice 18.8% 16.7% Lending when others won’t 15.6% 16.7% Convener/facilitator 4.7% 8.3% Donor coordination 10.9% 8.3% Ability to mobilize resources 4.7% 8.3% Ability to build implementation capacity 3.1% 8.3% Financial resources 20.3% 8.3% Other 0.0% 0.0% None of the above 4.7% 0.0% What is the “second greatest” value? Percentage of Respondents Nouakchott Outside Nouakchott The Bank’s knowledge 15.9% 18.2% Technical advice 4.8% 0.0% Policy and economic advice 4.8% 9.1% Lending when others won’t 15.9% 45.5% Convener/facilitator 9.5% 0.0% Donor coordination 11.1% 0.0% Ability to mobilize resources 17.5% 0.0% Ability to build implementation capacity 6.3% 9.1% Financial resources 9.5% 18.2% Other 0.0% 0.0% None of the above 3.2% 0.0% Which of the following do you identify as the Bank’s greatest weaknesses in its work in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents Nouakchott Outside Nouakchott Imposing technocratic solutions without regard to political realities 49.2% 45.5% Not exploring alternative policy options 12.7% 18.2% Too bureaucratic in its operational policies and procedures 22.2% 9.1% Staff too inaccessible 6.3% 0.0% Bank management is not accessible 4.8% 9.1% Bank staff are arrogant in their approach 3.2% 0.0% Not enough public disclosure of its work 15.9% 36.4% The Bank is too influenced by the US, or others 19.0% 18.2% World Bank procedures too slow and complex to show results on the ground in reasonable time 25.4% 45.5% The interventions of the World Bank are inadequately aligned with country priorities 19.0% 0.0% The Bank's instruments are not flexible enough to respond to country needs 9.5% 0.0% The Bank does not collaborate enough with other donors 4.8% 9.1% Other 1.6% 0.0% 91 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) Which TWO of the following areas do you think would be most valuable for the Bank to focus its research efforts on in the next few years in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents Nouakchott Outside Nouakchott Education 42.3% 33.3% Health 22.5% 16.7% Social protection 9.9% 16.7% Transport 0.0% 0.0% Poverty 12.7% 25.0% Governance 7.0% 16.7% Anti-corruption 12.7% 0.0% Fisheries 1.4% 0.0% Enhanced business environment for private sector development 7.0% 0.0% Energy 1.4% 0.0% Agricultural production/Food security 2.8% 25.0% Agri-business 0.0% 0.0% Water and sanitation 5.6% 8.3% Monitoring and evaluation 5.6% 0.0% Public expenditure 1.4% 0.0% Public sector performance 9.9% 0.0% Oil/mining sector 5.6% 8.3% Labor markets/job creation 12.7% 16.7% Financial markets 0.0% 0.0% Urban/metropolitan development 1.4% 0.0% Environmental sustainability/natural resources management 5.6% 16.7% Improving equality of opportunity 1.4% 0.0% Rural development 4.2% 8.3% Climate change 7.0% 8.3% Service sector expansion 1.4% 0.0% Infrastructure 5.6% 0.0% Other 1.4% 0.0% In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank work with more in your country to ensure better development results there? (Choose no more than TWO) (Combined Responses) Percentage of Respondents Nouakchott Outside Nouakchott NGOs 55.6% 75.0% Local Government 40.3% 50.0% Beneficiaries 26.4% 16.7% Private sector 25.0% 8.3% Community Based Organizations (CBOs) 11.1% 8.3% Donor community 8.3% 0.0% Parliament 11.1% 8.3% Media 5.6% 8.3% Faith based organizations 0.0% 0.0% Ethnic groups 2.8% 0.0% Political parties 2.8% 16.7% Other 2.8% 0.0% When considering the level of World Bank focus on regions outside of Nouakchott, do you think the World Bank should… (Please mark only ONE response) Percentage of Respondents Nouakchott Outside Nouakchott Focus more attention and resources that it has available, on these regions 79.0% 70.0% Continue its current region/approach in the country 14.5% 10.0% Focus fewer resources that it has available, on these regions 6.5% 20.0% Program Effectiveness outside Nouakchott Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD How effective have the World Bank's programs and projects in the regions 62 4.50 2.71 11 4.00 2.00 outside of Nouakchott been? (Asked on a scale of 1-10, 1 meaning “Not effective at all”, 10 meaning “Extremely effective”) 92 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) On a scale of 1-10, 1 meaning you strongly disagree, 10 meaning you strongly agree, please respond to the following statements about the World Bank in Mauritania. Nouakchott Outside Nouakchott N Mean SD N Mean SD Overall the Bank currently plays a relevant role in development in Mauritania 65 4.92 2.74 8 3.88 2.59 The Bank’s work is aligned with what I consider the development priorities 57 4.32 2.71 10 4.10 2.08 for this country The Bank’s work reflects its own mission of poverty reduction 59 5.19 3.04 8 4.88 2.17 The World Bank recommends programs and strategies that are realistic for 50 4.56 2.82 7 4.86 2.27 Mauritania The World Bank treats clients and stakeholders in Mauritania with respect 44 5.14 3.26 7 5.43 2.44 The World Bank collaborates well with other donors here 38 5.03 3.19 5 4.80 2.49 The World Bank is responsive 47 4.47 3.13 4 5.00 3.16 Overall, I like to work/interact with Bank staff 41 5.34 3.26 4 6.25 3.77 The Bank is an effective catalyst for discussion on issues related to poverty 55 5.95 3.16 8 6.63 2.83 In general, the strategies that the Bank supports are sustainable over time 54 5.35 3.24 5 5.80 2.77 The World Bank's work promotes country ownership of development 54 5.98 3.12 7 5.71 2.36 strategies The Bank's work promotes the empowerment of poor people to participate in 56 5.57 3.25 5 3.80 2.17 development The World Bank imposes reasonable conditions on its lending 49 5.31 3.19 5 5.00 3.39 The Bank gives appropriate priority to growth issues 53 5.21 2.82 5 6.00 3.32 PRSP Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD When thinking about Mauritania's PRSP, to what extent do you believe the 61 4.87 3.00 9 4.89 2.03 World Bank's actions are effectively aligned? (Asked on a scale of 1-10, 1 meaning “Not at all aligned”, 10 meaning “Aligned to a very high degree”) 93 The World Bank Mauritania Country Survey 2012 D. The Work of the World Bank How important is it for the World Bank to be involved in that particular area of work in Mauritania? (Asked on a 10-point importance scale, 1 being Not at all, 10 being Very.) Nouakchott Outside Nouakchott N Mean SD N Mean SD Helping to reduce poverty 57 7.39 3.22 8 9.13 1.13 Helping to bring about economic growth 52 7.19 3.15 5 8.60 1.34 Fighting against corruption 48 6.71 3.48 5 9.40 .89 Helping to improve the investment climate for attracting private sector growth 54 6.61 3.12 4 9.25 .96 and foreign investment Helping to strengthen the public financial management and procurement 52 7.08 3.22 7 8.29 1.98 system Helping to improve the legal and regulatory systems 50 6.08 3.34 6 8.00 2.19 Helping to strengthen the government's effectiveness 52 6.23 3.33 5 7.40 1.52 Helping to strengthen the capacity of civil society and private sector 53 5.70 3.18 7 6.71 2.81 organizations Helping to increase access and quality of education 54 7.50 3.41 6 8.00 2.28 Helping to increase access and quality of health services, including the fight 51 7.24 3.35 5 9.00 1.41 against HIV/AIDS and other communicable diseases Helping to increase access to clean water 51 6.86 3.17 5 8.60 1.34 Helping reduce internal conflicts 47 5.13 3.53 6 6.00 3.03 Helping to strengthen environment and natural resources management 52 6.35 3.00 5 8.80 .84 Ensuring that attention is paid to gender disparities 50 5.10 3.16 5 5.80 3.63 Helping to strengthen the agricultural sector/food security 51 6.94 3.18 5 9.40 .89 Helping to strengthen the fisheries sector 50 6.10 3.45 5 8.60 2.07 Helping to improve port infrastructure 46 6.46 3.46 5 8.20 1.30 Helping to expand internet connectivity 50 6.04 3.17 5 7.80 1.92 Helping to strengthen mining and oil resources management 53 6.62 3.34 5 8.00 2.00 Helping to improve the quality of life in urban areas 52 6.38 3.22 6 6.33 1.86 Helping to increase access to proper housing 53 5.89 3.26 5 6.80 1.79 Helping to lay the foundation to integrate Mauritania into the global and/or 53 6.17 3.31 6 6.67 2.50 sub-regional economy Helping to empower communities to participate in their own development 53 6.09 3.29 7 6.71 2.75 Helping Mauritania adapt to/avert risk of climate change 52 6.04 3.48 5 7.60 3.36 Helping to increase professional skills, employment and income generation, 52 6.42 3.48 5 8.00 2.00 specifically for young people 94 The World Bank Mauritania Country Survey 2012 D. The Work of the World Bank (continued) How effective do you believe the World Bank is in terms of having a positive impact on that area of development in Mauritania? (Asked on a 10-point effectiveness scale, 1 being Not at all, 10 being Very.) Nouakchott Outside Nouakchott N Mean SD N Mean SD Helping to reduce poverty 49 5.49 3.05 5 5.20 1.10 Helping to bring about economic growth 45 5.20 2.82 6 5.33 1.37 Fighting against corruption 45 4.58 3.21 6 3.17 1.33 Helping to improve the investment climate for attracting private sector growth 46 5.07 2.91 4 3.75 .96 and foreign investment Helping to strengthen the public financial management and procurement 45 5.16 2.65 5 4.20 .84 system Helping to improve the legal and regulatory systems 42 3.79 2.70 6 4.33 3.01 Helping to strengthen the government's effectiveness 44 4.55 2.86 4 5.25 1.26 Helping to strengthen the capacity of civil society and private sector 48 5.23 3.05 7 3.43 .98 organizations Helping to increase access and quality of education 45 5.31 3.09 5 5.40 1.14 Helping to increase access and quality of health services, including the fight 45 5.64 2.99 5 5.80 1.10 against HIV/AIDS and other communicable diseases Helping to increase access to clean water 40 5.00 3.06 4 4.00 2.94 Helping reduce internal conflicts 31 3.19 2.48 3 4.33 2.08 Helping to strengthen environment and natural resources management 40 4.30 2.45 4 4.25 2.06 Ensuring that attention is paid to gender disparities 37 4.89 2.85 3 5.00 1.00 Helping to strengthen the agricultural sector/food security 42 4.90 2.55 5 5.60 1.82 Helping to strengthen the fisheries sector 42 3.19 2.34 4 3.50 2.65 Helping to improve port infrastructure 37 4.97 3.11 5 3.80 1.92 Helping to expand internet connectivity 39 4.03 3.04 3 7.00 1.00 Helping to strengthen mining and oil resources management 42 4.83 2.90 5 5.60 1.52 Helping to improve the quality of life in urban areas 44 4.64 3.03 4 5.00 1.63 Helping to increase access to proper housing 41 3.83 2.82 4 3.25 2.22 Helping to lay the foundation to integrate Mauritania into the global and/or 43 4.72 3.16 5 3.80 1.92 sub-regional economy Helping to empower communities to participate in their own development 43 4.60 3.01 4 4.25 1.89 Helping Mauritania adapt to/avert risk of climate change 41 3.63 2.84 4 4.50 2.65 Helping to increase professional skills, employment and income generation, 42 4.17 3.11 5 4.60 1.52 specifically for young people 95 The World Bank Mauritania Country Survey 2012 E. The Way the World Bank does Business Please rate the World Bank in terms of its effectiveness vis-à-vis the particular attribute/activity listed below using a 1-10 scale, 1 meaning “Not effective at all”, 10 meaning “Very effective”. Nouakchott Outside Nouakchott N Mean SD N Mean SD Technical competence 54 6.17 3.06 7 6.43 2.82 Producing "knowledge" (studies, analyses) that is useful 51 6.20 3.29 6 6.33 3.01 Making the results of studies and analyses readily available 52 5.04 3.12 6 3.67 1.97 Sharing knowledge about international best practices 53 5.30 3.00 5 4.40 2.97 Ability to adapt its knowledge to your country’s needs 56 5.04 2.94 6 4.50 2.66 Ensuring its staff is accessible 45 4.87 3.31 4 5.25 3.30 Providing sound policy and economic advice 55 5.11 2.92 6 5.00 2.45 Straightforwardness in its dealings with you 46 5.26 3.47 3 5.33 3.79 Maintaining consistent messages 48 5.27 3.34 6 4.17 2.56 Promoting the inclusion of local communities in the development of 57 4.60 2.96 5 4.20 2.39 strategies Promoting the inclusion of civil society in the development of strategies 60 4.60 3.17 6 3.83 2.56 Promoting the inclusion of local project experts in the development of 51 4.59 3.02 4 4.50 3.11 strategies Promoting the inclusion of private sector in the development of strategies 52 4.19 2.89 5 4.20 2.39 Giving appropriate priority to poverty reduction 55 5.31 3.24 7 5.14 2.61 Lending in a way that promotes effective development 58 5.26 3.08 5 4.00 2.12 F. Project/Program Related Issues Please rate how much you agree with the following statements on 1-10 scale, 1 meaning you “Strongly Disagree”, 10 meaning you “Strongly Agree”. Nouakchott Outside Nouakchott N Mean SD N Mean SD The Bank is flexible in terms of adjusting to changing circumstances 50 4.50 2.88 7 4.14 2.04 The Bank disburses funds promptly 46 4.93 3.23 6 5.17 2.48 The Bank works efficiently 51 4.80 3.01 6 5.17 2.48 The Bank effectively monitors and evaluates the projects and programs it 52 5.42 3.25 7 5.43 2.88 supports The Bank helps to build capacity at the community level 54 4.56 2.92 8 4.50 1.93 The Bank helps to build capacity of government officials 54 5.24 3.10 8 5.00 2.07 The Bank and partners in government collaborate well together on Bank 52 5.42 3.03 4 4.50 2.52 supported programs and projects in Mauritania The Bank helps to strengthen institutional capacity 54 5.07 3.16 5 4.00 2.24 The Government supports and takes responsibility for development efforts in 57 4.84 2.94 7 4.14 2.27 Mauritania The Bank’s procurement requirements are reasonable 48 5.10 3.11 5 5.20 3.49 G. The Future Role of the World Bank in Mauritania Which best represents your geographic location? Nouakchott Outside Nouakchott N Mean SD N Mean SD How significant a role do you believe the World Bank should play in 66 6.68 3.23 9 6.11 2.62 Mauritania’s development over the medium term in the near future? (Asked on a 10-pt. scale, 1 meaning that the Bank should not play a significant role at all, 10 meaning that the Bank should play a very significant role) 96 The World Bank Mauritania Country Survey 2012 G. The Future Role of the World Bank in Mauritania (continued) Which one of the following should the Bank do to make itself of greater value in Mauritania? (Choose only ONE) Percentage of Respondents Nouakchott Outside Nouakchott Improve the quality of its experts as related to Mauritania’s specific challenges 28.1% 25.0% Reduce the complexity of obtaining World Bank financing 40.6% 25.0% Focus primarily on advice and advocacy issues 9.4% 12.5% Improve the competitiveness of its financing compared to markets 6.3% 12.5% Offer more innovative financial products 7.8% 25.0% Offer more innovative knowledge services 1.6% 0.0% Other 6.3% 0.0% When World Bank assisted reform efforts fail or are slow to take place, which TWO of the following would you attribute this to? (Choose TWO only) (Combined Responses) Percentage of Respondents Nouakchott Outside Nouakchott The World Bank works inefficiently/too slowly 34.3% 10.0% Government works inefficiently/too slowly 37.3% 50.0% There is not an adequate level of citizen/civil society participation 40.3% 50.0% Poor donor coordination 11.9% 0.0% Lack of/inadequate levels of capacity in government 20.9% 40.0% Political pressures and obstacles 17.9% 10.0% Reforms are not well thought out in light of country challenges 29.9% 30.0% Other 0.0% 0.0% H. Communication and Outreach Where do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents Nouakchott Outside Nouakchott Local newspapers 43.7% 41.7% International newspapers 2.8% 25.0% Local radio 11.3% 0.0% International radio 11.3% 0.0% Local television 7.0% 8.3% International television 19.7% 33.3% Periodicals 12.7% 0.0% Internet 63.4% 75.0% Other 14.1% 8.3% Where do you get most of your information about the World Bank’s development activities in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents Nouakchott Outside Nouakchott Local newspapers 31.0% 36.4% International newspapers 1.4% 0.0% Local radio 9.9% 0.0% International radio 9.9% 0.0% Local television 11.3% 18.2% International television 4.2% 0.0% Periodicals 11.3% 0.0% Blogs 2.8% 0.0% Internet 46.5% 45.5% World Bank conferences, seminars, workshops 16.9% 36.4% World Bank publications, materials 18.3% 9.1% World Bank website 4.2% 0.0% Direct contact/interaction with World Bank staff 15.5% 0.0% Other 7.0% 18.2% How you would prefer to receive information from the World Bank? (Choose no more than TWO) (Combined Responses) Percentage of Respondents Nouakchott Outside Nouakchott World Bank website 44.3% 25.0% Face to face meetings/discussions 55.7% 50.0% e-Newsletters 17.1% 25.0% Workshops/conferences 51.4% 75.0% Mobile phones 8.6% 8.3% Social media (Facebook, Twitter, Youtube) 12.9% 0.0% Blogs 2.9% 0.0% Other 2.9% 0.0% 97 The World Bank Mauritania Country Survey 2012 H. Communication and Outreach (continued) Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? Percentage of Respondents Nouakchott Outside Nouakchott Yes 15.3% 18.2% No 84.7% 81.8% Have you requested information from the World Bank on its activities in the past year? Percentage of Respondents Nouakchott Outside Nouakchott Yes 13.2% 0.0% No 86.8% 100.0% Were you able to obtain this information? Percentage of Respondents Nouakchott Outside Nouakchott Yes 27.3% 28.6% No 72.7% 71.4% Do you have access to the Internet? Percentage of Respondents Nouakchott Outside Nouakchott Yes 80.6% 50.0% No 19.4% 50.0% I use/have used the World Bank website: Percentage of Respondents Nouakchott Outside Nouakchott Yes 55.6% 44.4% No 44.4% 55.6% I primarily use: Percentage of Respondents Nouakchott Outside Nouakchott The World Bank's country website 64.9% 50.0% The World Bank's main website 35.1% 50.0% The Internet connection, I mainly use when visiting a World Bank website: Percentage of Respondents Nouakchott Outside Nouakchott High speed 41.7% 20.0% Dial-up 58.3% 80.0% When I visit the World Bank website, I am generally looking for: Percentage of Respondents Nouakchott Outside Nouakchott Project information 25.0% 50.0% Country information 52.8% 50.0% Data 22.2% 0.0% News 0.0% 0.0% Other 0.0% 0.0% I generally use the World Bank's website in: Percentage of Respondents Nouakchott Outside Nouakchott English 5.0% 0.0% French 80.0% 100.0% Arabic 15.0% 0.0% Please rate how much you agree with the following statements on a 1-10 scale, 1 meaning you “Strongly Disagree”, 10 meaning you “Strongly Agree”. Nouakchott Outside Nouakchott N Mean SD N Mean SD I find the Bank websites easy to navigate 42 5.12 2.90 4 6.00 3.56 I find the information on the Bank’s websites useful 39 5.51 2.86 3 6.00 4.36 When I need information from the World Bank I know how to find it 50 5.30 3.28 5 5.80 3.35 The Bank is responsive to my information requests and inquiries 31 4.42 3.48 4 5.50 3.42 98 The World Bank Mauritania Country Survey 2012 Appendix D: Responses to All Questions by Year8 FY ’05 Response Number = 91  FY ’08 Response Number = 245  FY ’12 Response Number = 110 A. Background Information Please identify the primary specialization of your work Percentage of Respondents FY 2008 FY 2012 Agriculture, Agribusiness, Forestry, Fishery 14.5% 10.2% Commerce, Trade and Manufacturing 1.3% 2.0% Communications, Information Services 5.3% 7.1% Economic Management 16.2% 9.2% Environment, Natural Resource Management 5.3% 4.1% Finance, Banking, Insurance 2.6% 4.1% Infrastructure 3.1% 6.1% Law, Justice 4.8% 7.1% Legislature, Politics 4.8% 1.0% Social Services 26.8% 32.7% Oil / Mining* - 2.0% Other 15.4% 14.3% *This response option not offered in FY 2008 country survey. Familiarity with the World Bank year FY 2005 FY 2008 FY 2012 N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World Bank in 86 7.08 1.77 232 4.80 2.80 99 4.43 3.14 Mauritania? (Asked on a scale of 1-10, 1 meaning “Not familiar at all”, 10 meaning “Extremely familiar”) How long have you been involved with (or a close observer of) the World Bank's activities? Percentage of Respondents FY 2005 FY 2008 FY 2012 Less than one year 9.4% 16.1% 32.5% One to three years 15.3% 15.6% 11.7% More than three years 75.3% 68.3% 55.8% Which best represents your geographic location? Percentage of Respondents FY 2008 FY 2012 Nouakchott 87.2% 85.9% Outside Nouakchott 12.8% 14.1% B. General Issues facing Mauritania year FY 2008 FY 2012 N Mean SD N Mean SD Please indicate your perspective on the future of the next generation in 221 5.34 2.22 96 6.19 2.80 Mauritania (Asked on a scale of 1-10, 1 meaning “Extremely pessimistic”, 10 meaning “Extremely optimistic”) 8 Only those questions that were asked in the FY ’05, FY ’08 and FY ’12 country surveys, with similar response scales/options, are presented. 99 The World Bank Mauritania Country Survey 2012 B. General Issues facing Mauritania (continued) Please identify which one of these you consider the first most important development priority. Percentage of Respondents FY 2008 FY 2012 Government effectiveness/governance 34.0% 31.7% Fight against HIV/AIDS and other communicable diseases 3.7% 3.7% Macro-economic growth 9.1% 13.4% Fight against corruption 3.3% 8.5% Access to education, quality of education 19.5% 13.4% Access to health services, quality of health care 3.3% 3.7% Access to clean water* - 3.7% Improving the effectiveness of the legal and regulatory system 5.4% 2.4% Skills development, employment and income generating opportunities, specifically for 0.8% 4.9% young people Improving environmental quality and protecting natural resources 0.8% 2.4% Improving mining and oil resources management* - 0.0% Improving basic infrastructure (port, electricity, roads) 2.9% 1.2% Enhancing opportunities for private sector/investment including foreign investment 0.8% 1.2% Agriculture development (crop production and livestock) 4.1% 3.7% Fishery* - 1.2% Improving trade and exports 0.0% 0.0% Food security 2.9% 2.4% Mitigate gender inequality 0.0% 0.0% Promote regional cooperation 0.0% 0.0% Reduce internal conflict* - 0.0% Mitigate the effects of climate change* - 0.0% Improving public financial management and procurement* - 0.0% Expanding internet connectivity* - 0.0% Strengthening the capacity of civil society and private sector organizations* - 2.4% Improving the quality of life in urban areas* - 0.0% Proper housing* - 0.0% Other 9.1% 1.2% *This response option not offered in FY 2008 country survey. Then identify which one you consider the second most important development priority. Percentage of Respondents FY 2008 FY 2012 Government effectiveness/governance 9.5% 11.6% Fight against HIV/AIDS and other communicable diseases 2.1% 1.2% Macro-economic growth 12.1% 2.3% Fight against corruption 5.8% 7.0% Access to education, quality of education 21.6% 14.0% Access to health services, quality of health care 2.6% 9.3% Access to clean water* - 0.0% Improving the effectiveness of the legal and regulatory system 8.4% 5.8% Skills development, employment and income generating opportunities, specifically for 3.7% 7.0% young people Improving environmental quality and protecting natural resources 2.1% 5.8% Improving mining and oil resources management* - 1.2% Improving basic infrastructure (port, electricity, roads) 3.2% 3.5% Enhancing opportunities for private sector/investment including foreign investment 4.2% 0.0% Agriculture development (crop production and livestock) 9.5% 4.7% Fishery* - 2.3% Improving trade and exports 0.0% 0.0% Food security 3.7% 5.8% Mitigate gender inequality 0.0% 2.3% Promote regional cooperation 1.6% 1.2% Reduce internal conflict* - 1.2% Mitigate the effects of climate change* - 0.0% Improving public financial management and procurement* - 1.2% Expanding internet connectivity* - 1.2% Strengthening the capacity of civil society and private sector organizations* - 9.3% Improving the quality of life in urban areas* - 3.5% Proper housing* - 0.0% Other 9.5% 0.0% *This response option not offered in FY 2008 country survey. 100 The World Bank Mauritania Country Survey 2012 B. General Issues facing Mauritania (continued) Which TWO areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 FY 2012 Government effectiveness/governance 27.8% 24.0% Fight against HIV/AIDS and other communicable diseases* - 1.9% Macro-economic growth 9.7% 15.4% Fight against corruption 22.9% 10.6% Access to education, quality of education 28.2% 25.0% Access to health services, quality of health care 3.5% 12.5% Access to clean water* - 3.8% Improving the effectiveness of the legal and regulatory system* - 6.7% Skills development, employment and income generating opportunities, specifically for 19.8% 16.3% young people Improving environmental quality and protecting natural resources 4.4% 4.8% Improving mining and oil resources management* - 3.8% Improving basic infrastructure (port, electricity, roads) 11.9% 4.8% Enhancing opportunities for private sector/investment including foreign investment 5.3% 6.7% Agriculture development (crop production and livestock) 48.5% 21.2% Fishery* - 3.8% Improving trade and exports* - 1.0% Food security 9.7% 15.4% Mitigate gender inequality* - 0.0% Promote regional cooperation* - 1.9% Reduce internal conflict* - 1.0% Mitigate the effects of climate change* - 0.0% Improving public financial management and procurement* - 1.9% Expanding internet connectivity* - 0.0% Strengthening the capacity of civil society and private sector organizations* - 9.6% Improving the quality of life in urban areas* - 0.0% Proper housing* - 0.0% Other 2.2% 1.9% *This response option not offered in FY 2008 country survey. Which TWO areas below do you believe would contribute most to generating faster economic growth in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 FY 2012 Government effectiveness/governance 42.6% 22.8% Fight against HIV/AIDS and other communicable diseases* - 2.0% Fight against corruption* - 17.8% Access to education, quality of education 33.1% 20.8% Access to health services, quality of health care 5.4% 7.9% Access to clean water - 5.0% Improving the effectiveness of the legal and regulatory system 7.9% 10.9% Skills development, employment and income generating opportunities, specifically for - 20.8% young people* Improving environmental quality and protecting natural resources* - 5.9% Improving mining and oil resources management* - 10.9% Improving basic infrastructure (port, electricity, roads) * - 8.9% Enhancing opportunities for private sector/investment including foreign investment 26.0% 7.9% Agriculture development (crop production and livestock) 61.6% 17.8% Fishery* - 5.0% Improving trade and exports 4.5% 3.0% Food security* - 5.9% Mitigate gender inequality* - 1.0% Promote regional cooperation* - 1.0% Reduce internal conflict* - 1.0% Mitigate the effects of climate change* - 1.0% Improving public financial management and procurement* - 7.9% Expanding internet connectivity* - 0.0% Strengthening the capacity of civil society and private sector organizations* - 11.9% Improving the quality of life in urban areas* - 1.0% Proper housing* - 0.0% Other 14.0% 0.0% *This response option not offered in FY 2008 country survey. 101 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank year FY 2005 FY 2008 FY 2012 N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank’s 79 6.84 1.88 217 5.27 2.44 98 4.65 3.02 effectiveness in Mauritania (Asked on a scale of 1-10, 1 meaning “Not effective at all”, 10 meaning “Very effective”) Based on your observations of the World Bank in Mauritania, what do you think the Bank considers its top priorities in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 FY 2012 Government effectiveness/governance 32.6% 17.5% Fight against HIV/AIDS and other communicable diseases 9.9% 8.2% Macro-economic growth 18.2% 18.6% Fight against corruption 5.8% 8.2% Access to education, quality of education 24.8% 20.6% Access to health services, quality of health care 26.4% 14.4% Access to clean water* - 3.1% Improving the effectiveness of the legal and regulatory system 5.8% 7.2% Skills development, employment and income generating opportunities, specifically for young people 5.8% 11.3% Improving environmental quality and protecting natural resources 4.5% 5.2% Improving mining and oil resources management* - 4.1% Improving basic infrastructure (port, electricity, roads) 12.0% 8.2% Enhancing opportunities for private sector/investment including foreign investment 12.8% 3.1% Agriculture development (crop production and livestock) 17.8% 20.6% Fishery* - 0.0% Improving trade and exports 0.8% 1.0% Food security 4.1% 2.1% Mitigate gender inequality 0.8% 1.0% Promote regional cooperation 0.4% 1.0% Reduce internal conflict* - 0.0% Mitigate the effects of climate change* - 0.0% Improving public financial management and procurement* - 5.2% Expanding internet connectivity* - 0.0% Strengthening the capacity of civil society and private sector organizations* - 16.5% Improving the quality of life in urban areas* - 4.1% Proper housing* - 0.0% Other 9.9% 0.0% *This response option not offered in FY 2008 country survey. Based on your observations of the World Bank in Mauritania, where would it be most productive for the Bank to focus most of its resources in its support of country priorities? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 FY 2012 Government effectiveness/governance 20.7% 15.3% Fight against HIV/AIDS and other communicable diseases 3.9% 5.9% Macro-economic growth 10.3% 7.1% Fight against corruption 7.8% 11.8% Access to education, quality of education 19.8% 15.3% Access to health services, quality of health care 28.0% 10.6% Access to clean water* - 3.5% Improving the effectiveness of the legal and regulatory system 5.6% 3.5% Skills development, employment and income generating opportunities, specifically for young people 6.9% 15.3% Improving environmental quality and protecting natural resources 3.9% 9.4% Improving mining and oil resources management* - 8.2% Improving basic infrastructure (port, electricity, roads) 22.0% 8.2% Enhancing opportunities for private sector/investment including foreign investment 12.5% 5.9% Agriculture development (crop production and livestock) 27.6% 11.8% Fishery* - 4.7% Improving trade and exports 3.0% 2.4% Food security 8.6% 12.9% Mitigate gender inequality 0.4% 2.4% Promote regional cooperation 1.7% 0.0% Reduce internal conflict* - 0.0% Mitigate the effects of climate change* - 2.4% Improving public financial management and procurement* - 2.4% Expanding internet connectivity* - 0.0% Strengthening the capacity of civil society and private sector organizations* - 12.9% Improving the quality of life in urban areas* - 3.5% Proper housing* - 1.2% Other 11.2% 2.4% *This response option not offered in FY 2008 country survey. 102 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) In your opinion, what should be the level of involvement of the World Bank in Mauritania’s development strategies? Percentage of Respondents FY 2005 FY 2008 FY 2012 The Bank should be more involved 71.1% 59.6% 77.5% The Bank is currently involved at an optimum level 23.3% 22.9% 10.8% The Bank should be less involved 5.6% 16.5% 5.9% The Bank shouldn't be involved at all 0.0% 1.1% 1.0% Don't know 0.0% .0% 4.9% In broad terms of economic and social development, what is the “greatest” value brought by the World Bank to Mauritania? Percentage of Respondents FY 2005 FY 2008 FY 2012 The Bank’s knowledge 22.2% 15.2% 14.7% Technical advice 0.0% 12.1% 2.1% Policy and economic advice 7.8% 19.9% 14.7% Lending when others won’t 4.4% 16.9% 16.8% Convener/facilitator 4.4% 0.0% 4.2% Donor coordination 8.9% 8.2% 9.5% Ability to mobilize resources 4.4% 6.9% 6.3% Ability to build implementation capacity 0.0% 1.7% 3.2% Financial resources 47.8% 17.3% 15.8% Other 0.0% 0.4% 0.0% None of the above 0.0% 1.3% 13.7% What is the “second greatest” value? Percentage of Respondents FY 2005 FY 2008 FY 2012 The Bank’s knowledge 16.7% 14.3% 15.3% Technical advice 6.9% 9.8% 4.7% Policy and economic advice 23.6% 13.8% 5.9% Lending when others won’t 8.3% 11.2% 17.6% Convener/facilitator 2.8% 1.3% 7.1% Donor coordination 15.3% 14.7% 8.2% Ability to mobilize resources 4.2% 7.6% 12.9% Ability to build implementation capacity 8.3% 3.1% 9.4% Financial resources 13.9% 21.0% 9.4% Other 0.0% 2.2% 0.0% None of the above 0.0% 0.9% 8.2% Which of the following do you identify as the Bank’s greatest weaknesses in its work in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 FY 2012 Imposing technocratic solutions without regard to political realities 55.5% 42.9% Not exploring alternative policy options 24.8% 14.3% Too bureaucratic in its operational policies and procedures 41.3% 17.6% Staff too inaccessible 9.6% 6.6% Bank management is not accessible* - 5.5% Bank staff are arrogant in their approach 17.9% 3.3% Not enough public disclosure of its work* - 15.4% The Bank is too influenced by the US, or others 20.2% 18.7% World Bank procedures too slow and complex to show results on the ground in - 23.1% reasonable time* The interventions of the World Bank are inadequately aligned with country priorities* - 14.3% The Bank's instruments are not flexible enough to respond to country needs* - 7.7% The Bank does not collaborate enough with other donors* - 5.5% Other 11.0% 11.0% *This response option not offered in FY 2008 country survey. 103 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) Which TWO of the following areas do you think would be most valuable for the Bank to focus its research efforts on in the next few years in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 FY 2012 Education 42.1% 35.6% Health 15.3% 20.2% Social protection 2.1% 15.4% Transport 1.2% 0.0% Poverty 18.2% 14.4% Governance 18.2% 7.7% Anti-corruption 10.3% 9.6% Fisheries* - 1.0% Enhanced business environment for private sector development 12.4% 5.8% Energy 5.0% 1.0% Agricultural production/Food security* - 6.7% Agri-business 13.2% 1.9% Water and sanitation 5.8% 5.8% Monitoring and evaluation 10.7% 4.8% Public expenditure 7.0% 1.0% Public sector performance 5.8% 6.7% Oil/mining sector* - 5.8% Labor markets/job creation 10.3% 10.6% Financial markets 2.1% 0.0% Urban/metropolitan development 0.8% 1.0% Environmental sustainability/natural resources management 5.0% 5.8% Improving equality of opportunity 2.9% 2.9% Rural development 10.3% 10.6% Climate change* - 5.8% Service sector expansion* - 1.0% Infrastructure* - 3.8% Other 0.8% 3.8% *This response option not offered in FY 2008 country survey. On a scale of 1-10, 1 meaning you strongly disagree, 10 meaning you strongly agree, please respond to the following statements about the World Bank in Mauritania. FY 2005 FY 2008 FY 2012 N Mean SD N Mean SD N Mean SD Overall the Bank currently plays a relevant role in development in 89 7.69 1.81 217 5.61 2.50 92 4.40 2.81 Mauritania The Bank’s work is aligned with what I consider the 87 6.97 2.16 215 5.40 2.62 86 3.88 2.62 development priorities for this country The Bank’s work reflects its own mission of poverty reduction 87 7.03 2.10 215 5.68 2.82 86 4.67 3.07 The World Bank recommends programs and strategies that are 86 6.88 2.05 215 4.83 2.50 76 4.07 2.72 realistic for Mauritania The World Bank treats clients and stakeholders in Mauritania 80 7.19 2.36 187 5.70 2.61 69 4.62 3.25 with respect The World Bank collaborates well with other donors here 71 7.76 1.74 171 6.07 2.38 61 4.57 3.24 Overall, I like to work/interact with Bank staff 81 7.90 1.83 189 6.58 2.50 63 4.67 3.42 The Bank is an effective catalyst for discussion on issues 86 7.48 2.15 213 6.76 2.75 82 5.22 3.30 related to poverty In general, the strategies that the Bank supports are 83 7.13 2.04 205 5.34 2.70 78 4.82 3.25 sustainable over time The World Bank's work promotes country ownership of 86 6.91 2.23 207 5.54 2.73 78 5.28 3.25 development strategies The Bank's work promotes the empowerment of poor people to 84 6.60 2.08 210 4.78 2.67 79 4.67 3.26 participate in development The World Bank imposes reasonable conditions on its lending 82 7.22 2.18 178 5.00 2.76 72 4.51 3.22 The Bank gives appropriate priority to growth issues 204 6.87 2.40 76 4.66 3.03 104 The World Bank Mauritania Country Survey 2012 D. The Work of the World Bank How important is it for the World Bank to be involved in that particular area of work in Mauritania? (Asked on a 10-point importance scale, 1 being Not at all, 10 being Very.) FY 2005 FY 2008 FY 2012 N Mean SD N Mean SD N Mean SD Helping to reduce poverty 88 8.85 1.56 216 7.67 2.58 80 7.65 3.09 Helping to bring about economic growth 84 8.53 1.62 204 7.81 2.34 64 7.23 3.02 Fighting against corruption 85 7.46 3.08 190 6.53 3.33 60 6.65 3.50 Helping to improve the investment climate for attracting private 81 7.58 1.97 191 7.23 2.57 65 6.58 3.21 sector growth and foreign investment Helping to strengthen the public financial management and 80 7.78 1.77 182 7.58 2.37 66 7.08 3.13 procurement system Helping to improve the legal and regulatory systems 85 8.04 2.05 189 7.19 2.58 63 6.08 3.30 Helping to increase access and quality of education 85 9.13 1.39 203 8.34 2.30 67 7.33 3.36 Helping to increase access and quality of health services, including 85 9.07 1.36 196 8.13 2.33 65 7.28 3.32 the fight against HIV/AIDS and other communicable diseases Helping to strengthen environment and natural resources 86 7.88 2.05 192 7.12 2.54 64 6.30 3.07 management Ensuring that attention is paid to gender disparities 83 7.42 2.31 190 6.96 2.75 63 5.03 3.16 Helping to strengthen the agricultural sector/food security 84 8.55 1.62 201 7.67 2.63 63 7.05 3.09 Helping to improve port infrastructure 84 8.31 1.94 194 7.66 2.51 57 6.30 3.39 Helping to improve the quality of life in urban areas 83 7.97 2.32 195 6.61 2.88 66 6.18 3.12 Helping to empower communities to participate in their own 191 7.10 2.98 68 5.91 3.25 development* Helping Mauritania adapt to/avert risk of climate change* 188 6.03 3.27 65 5.86 3.50 * This response option not offered in FY 2005 country survey. Responses from the FY ’05 and FY ’08 surveys were converted from a 5-pt. scale to a 10-pt. scale for comparison. How effective do you believe the World Bank is in terms of having a positive impact on that area of development in Mauritania? (Asked on a 10-point effectiveness scale, 1 being Not at all, 10 being Very.) FY 2005 FY 2008 FY 2012 N Mean SD N Mean SD N Mean SD Helping to reduce poverty 85 6.37 1.63 197 5.25 2.47 60 5.42 2.94 Helping to bring about economic growth 81 7.00 1.81 180 5.76 2.41 56 5.09 2.66 Fighting against corruption 81 4.22 2.61 173 4.15 2.83 61 4.57 3.25 Helping to improve the investment climate for attracting private 80 6.03 2.24 170 5.61 2.35 55 4.78 2.80 sector growth and foreign investment Helping to strengthen the public financial management and 75 6.43 2.10 165 5.77 2.41 55 4.91 2.54 procurement system Helping to improve the legal and regulatory systems 79 6.18 2.23 168 5.62 2.49 53 3.75 2.64 Helping to increase access and quality of education 83 6.67 2.42 187 5.89 2.55 56 5.32 2.92 Helping to increase access and quality of health services, including 83 6.80 2.23 186 5.84 2.54 61 5.90 3.05 the fight against HIV/AIDS and other communicable diseases Helping to strengthen environment and natural resources 83 5.93 2.06 174 5.16 2.38 53 4.45 2.66 management Ensuring that attention is paid to gender disparities 80 6.43 2.20 180 5.75 2.42 47 4.87 2.78 Helping to strengthen the agricultural sector/food security 82 6.19 2.08 185 5.46 2.76 54 4.91 2.53 Helping to improve port infrastructure 83 6.37 1.85 187 5.81 2.40 48 4.67 2.95 Helping to improve the quality of life in urban areas 81 6.00 2.13 175 4.97 2.53 53 4.58 2.87 Helping to empower communities to participate in their own 185 5.32 2.76 52 4.44 2.84 development* Helping Mauritania adapt to/avert risk of climate change* 167 3.88 2.65 50 3.68 2.74 * This response option not offered in FY 2005 country survey. Responses from the FY ’05 and FY ’08 surveys were converted from a 5-pt. scale to a 10-pt. scale for comparison. 105 The World Bank Mauritania Country Survey 2012 E. The Way the World Bank does Business Please rate the World Bank in terms of its effectiveness vis-à-vis the particular attribute/activity listed below. (Asked on a 10-point effectiveness scale, 1 being Not at all, 10 being Very.) FY 2005 FY 2008 FY 2012 N Mean SD N Mean SD N Mean SD Technical competence 85 8.23 1.52 211 7.24 2.38 78 5.44 3.26 Producing "knowledge" (studies, analyses) that is useful 85 8.07 1.48 199 7.41 2.09 73 5.51 3.44 Making the results of studies and analyses readily available 80 7.47 1.87 191 6.52 2.29 76 4.38 3.16 Sharing knowledge about international best practices 81 7.33 2.05 187 6.33 2.42 75 4.59 3.11 Ability to adapt its knowledge to your country’s needs 82 6.30 1.78 207 5.39 2.30 80 4.35 2.95 Ensuring its staff is accessible 81 7.36 1.70 194 6.56 2.39 67 4.24 3.30 Providing sound policy and economic advice 79 7.09 1.77 193 6.70 2.33 79 4.61 3.01 Straightforwardness in its dealings with you 77 7.87 1.86 184 6.28 2.71 64 4.58 3.48 Maintaining consistent messages 79 7.38 1.74 169 6.17 2.57 70 4.49 3.31 Promoting the inclusion of local communities in the development of 85 6.19 2.17 204 5.58 2.76 80 4.13 3.00 strategies Promoting the inclusion of civil society in the development of 80 6.40 2.20 210 5.62 2.66 84 4.07 3.18 strategies Promoting the inclusion of local project experts in the development 85 6.59 1.95 189 6.02 2.47 72 4.10 2.94 of strategies Promoting the inclusion of private sector in the development of 78 6.02 2.17 195 5.65 2.35 72 3.75 2.80 strategies Giving appropriate priority to poverty reduction 83 7.10 2.03 212 6.37 2.75 80 4.78 3.26 Lending in a way that promotes effective development 80 7.02 1.71 186 5.55 2.65 81 4.63 3.12 Responses from the FY ’05 and FY ’08 surveys were converted from a 5-pt. scale to a 10-pt. scale for comparison. F. Project/Program Related Issues Please rate how much you agree with the following statements on 1-10 scale, 1 meaning you “Strongly Disagree”, 10 meaning you “Strongly Agree”. FY 2005 FY 2008 FY 2012 N Mean SD N Mean SD N Mean SD The Bank is flexible in terms of adjusting to changing 74 6.45 2.15 110 4.98 2.55 75 3.79 2.78 circumstances The Bank disburses funds promptly 73 6.19 2.38 106 4.95 2.72 71 4.32 3.22 The Bank works efficiently 74 6.91 1.90 120 5.24 2.56 77 4.26 3.02 The Bank effectively monitors and evaluates the projects and 72 7.18 1.89 124 5.95 2.86 78 4.78 3.33 programs it supports The Bank helps to build capacity at the community level 71 6.48 2.10 115 5.07 2.63 81 3.93 2.83 The Bank helps to build capacity of government officials 74 7.00 1.79 112 5.35 2.74 80 4.68 3.05 The Bank and partners in government collaborate well together on 73 7.47 1.98 113 6.19 2.69 75 4.67 3.09 Bank supported programs and projects in Mauritania The Bank helps to strengthen institutional capacity 74 7.42 1.87 117 6.05 2.50 79 4.42 3.14 The Government supports and takes responsibility for development 73 7.51 2.20 107 5.93 2.80 83 4.20 2.97 efforts in Mauritania The Bank’s procurement requirements are reasonable 69 7.07 2.34 103 5.39 2.57 71 4.46 3.18 H. Communication and Outreach Where do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2005 FY 2008 FY 2012 Local newspapers 12.1% 26.7% 37.9% International newspapers 36.3% 15.4% 5.8% Local radio 0.0% 10.0% 7.8% International radio 0.0% 20.8% 8.7% Local television 6.6% 17.2% 14.6% International television 56.0% 18.6% 30.1% Periodicals 22.0% 21.7% 8.7% Internet 48.4% 39.4% 59.2% Other 11.0% 17.6% 12.6% 106 The World Bank Mauritania Country Survey 2012 H. Communication and Outreach (continued) Where do you get most of your information about the World Bank’s development activities in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 FY 2012 Local newspapers 25.6% 29.4% International newspapers 6.8% 2.0% Local radio 7.8% 6.9% International radio 13.7% 7.8% Local television 11.0% 16.7% International television 4.6% 9.8% Periodicals 18.3% 7.8% Blogs* - 3.9% Internet 17.8% 42.2% World Bank conferences, seminars, workshops 33.8% 17.6% World Bank publications, materials 16.4% 13.7% World Bank website 16.9% 3.9% Direct contact/interaction with World Bank staff 10.0% 10.8% Other 7.8% 10.8% * This response option not offered in FY 2008 country survey. Do you have access to the Internet? Percentage of Respondents FY 2008 FY 2012 Yes 92.8% 78.3% No 7.2% 21.7% I use/have used the World Bank website: Percentage of Respondents FY 2005 FY 2008 FY 2012 Yes 64.7% 55.1% 47.8% No 35.3% 44.9% 52.2% I primarily use: Percentage of Respondents FY 2005 FY 2008 FY 2012 The World Bank’s country website 34.0% 58.3% 61.9% The World Bank’s main website 66.0% 41.7% 38.1% The Internet connection, I mainly use when visiting a World Bank website: Percentage of Respondents FY 2008 FY 2012 High speed 69.9% 39.7% Dial-up 30.1% 60.3% When I visit the World Bank website, I am generally looking for: Percentage of Respondents FY 2008 FY 2012 Project information 41.2% 25.6% Country information 39.0% 51.2% Data 13.2% 18.6% News 2.2% 0.0% Other 4.4% 4.7% I generally use the World Bank's website in: Percentage of Respondents FY 2008 FY 2012 English 8.5% 3.9% French 89.4% 78.4% Arabic 2.1% 17.6% Please rate how much you agree with the following statements on a 1-10 scale, 1 meaning you “Strongly Disagree”, 10 meaning you “Strongly Agree”. FY 2008 FY 2012 N Mean SD N Mean SD I find the Bank websites easy to navigate 127 6.73 2.55 60 4.57 3.13 I find the information on the Bank’s websites useful 125 7.13 2.56 54 4.81 3.21 When I need information from the World Bank I know how to find it 155 6.72 2.80 69 4.84 3.48 The Bank is responsive to my information requests and inquiries 121 5.98 2.77 48 3.90 3.44 107 The World Bank Mauritania Country Survey 2012 Appendix E: Responses to All Questions by Stakeholder Groups (NGOs (incl. CBOs) vs. Non-NGOs) A. Background Information Which of the following best describes your current position? NGOs Non-NGOs N Mean SD N Mean SD How familiar are you with the work of the World Bank in Mauritania?* 48 2.73 2.79 47 6.04 2.52 (Asked on a scale of 1-10, 1 meaning “Not familiar at all”, 10 meaning “Extremely familiar”) B. General Issues facing Mauritania Which of the following best describes your current position? NGOs Non-NGOs N Mean SD N Mean SD Please indicate your perspective on the future of the next generation in 47 7.06 3.20 45 5.24 1.87 Mauritania.* (Asked on a scale of 1-10, 1 meaning “Extremely pessimistic”, 10 meaning “Extremely optimistic”) Please identify which one of these you consider the first most important development priority. Percentage of Respondents NGOs Non-NGOs Government effectiveness/governance 23.7% 35.7% Fight against HIV/AIDS and other communicable diseases 2.6% 4.8% Macro-economic growth 7.9% 19.0% Fight against corruption* 9 15.8% 2.4% Access to education, quality of education 15.8% 11.9% Access to health services, quality of health care 7.9% 0.0% Access to clean water 5.3% 2.4% Improving the effectiveness of the legal and regulatory system 2.6% 2.4% Skills development, employment and income generating opportunities, specifically for young people 5.3% 4.8% Improving environmental quality and protecting natural resources 2.6% 2.4% Improving mining and oil resources management 0.0% 0.0% Improving basic infrastructure (port, electricity, roads) 0.0% 2.4% Enhancing opportunities for private sector/investment including foreign investment 0.0% 2.4% Agriculture development (crop production) 2.6% 4.8% Agriculture development (livestock) 0.0% 0.0% Fishery 2.6% 0.0% Improving trade and exports 0.0% 0.0% Food security 2.6% 2.4% Mitigate gender inequality 0.0% 0.0% Promote regional cooperation 0.0% 0.0% Reduce internal conflict 0.0% 0.0% Mitigate the effects of climate change 0.0% 0.0% Improving public financial management and procurement 0.0% 0.0% Expanding internet connectivity 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations 5.3% 0.0% Improving the quality of life in urban areas 0.0% 0.0% Proper housing 0.0% 0.0% Other 0.0% 2.4% * Indicates statistically significant differences across the groups: NGOs vs. non-NGOs. 108 The World Bank Mauritania Country Survey 2012 B. General Issues facing Mauritania (continued) Then identify which one you consider the second most important development priority. Percentage of Respondents NGOs Non-NGOs Government effectiveness/governance 9.5% 14.3% Fight against HIV/AIDS and other communicable diseases 0.0% 2.4% Macro-economic growth 0.0% 4.8% Fight against corruption 4.8% 9.5% Access to education, quality of education 7.1% 16.7% Access to health services, quality of health care 11.9% 7.1% Access to clean water 0.0% 0.0% Improving the effectiveness of the legal and regulatory system 2.4% 9.5% Skills development, employment and income generating opportunities, specifically for young people 4.8% 9.5% Improving environmental quality and protecting natural resources 9.5% 2.4% Improving mining and oil resources management 2.4% 0.0% Improving basic infrastructure (port, electricity, roads) 0.0% 7.1% Enhancing opportunities for private sector/investment including foreign investment 0.0% 0.0% Agriculture development (crop production) 4.8% 0.0% Agriculture development (livestock) 2.4% 2.4% Fishery 2.4% 2.4% Improving trade and exports 0.0% 0.0% Food security 4.8% 7.1% Mitigate gender inequality 2.4% 2.4% Promote regional cooperation 0.0% 2.4% Reduce internal conflict 2.4% 0.0% Mitigate the effects of climate change 0.0% 0.0% Improving public financial management and procurement 2.4% 0.0% Expanding internet connectivity 2.4% 0.0% Strengthening the capacity of civil society and private sector organizations* 19.0% 0.0% Improving the quality of life in urban areas 7.1% 0.0% Proper housing 0.0% 0.0% Other 0.0% 0.0% Which TWO areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents NGOs Non-NGOs Government effectiveness/governance* 12.7% 35.6% Fight against HIV/AIDS and other communicable diseases 1.8% 2.2% Macro-economic growth* 9.1% 24.4% Fight against corruption 9.1% 13.3% Access to education, quality of education 18.2% 31.1% Access to health services, quality of health care* 21.8% 0.0% Access to clean water 5.5% 0.0% Improving the effectiveness of the legal and regulatory system 9.1% 4.4% Skills development, employment and income generating opportunities, specifically for young people 10.9% 24.4% Improving environmental quality and protecting natural resources 7.3% 2.2% Improving mining and oil resources management 1.8% 6.7% Improving basic infrastructure (port, electricity, roads) 1.8% 8.9% Enhancing opportunities for private sector/investment including foreign investment 3.6% 11.1% Agriculture development (crop production) 12.7% 13.3% Agriculture development (livestock) 10.9% 4.4% Fishery 5.5% 2.2% Improving trade and exports 0.0% 2.2% Food security* 25.5% 2.2% Mitigate gender inequality 0.0% 0.0% Promote regional cooperation 1.8% 2.2% Reduce internal conflict 0.0% 2.2% Mitigate the effects of climate change 0.0% 0.0% Improving public financial management and procurement 3.6% 0.0% Expanding internet connectivity 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations* 18.2% 0.0% Improving the quality of life in urban areas 0.0% 0.0% Proper housing 0.0% 0.0% Other 1.8% 2.2% 109 The World Bank Mauritania Country Survey 2012 B. General Issues facing Mauritania (continued) Which TWO areas below do you believe would contribute most to generating faster economic growth in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents NGOs Non-NGOs Government effectiveness/governance 17.3% 26.7% Fight against HIV/AIDS and other communicable diseases 0.0% 4.4% Fight against corruption 15.4% 20.0% Access to education, quality of education* 11.5% 33.3% Access to health services, quality of health care* 13.5% 2.2% Access to clean water 7.7% 0.0% Improving the effectiveness of the legal and regulatory system 9.6% 13.3% Skills development, employment and income generating opportunities, specifically for young people 17.3% 22.2% Improving environmental quality and protecting natural resources 7.7% 4.4% Improving mining and oil resources management 13.5% 8.9% Improving basic infrastructure (port, electricity, roads) 5.8% 13.3% Enhancing opportunities for private sector/investment including foreign investment 3.8% 13.3% Agriculture development (crop production)* 15.4% 2.2% Agriculture development (livestock)* 15.4% 0.0% Fishery 5.8% 4.4% Improving trade and exports 1.9% 4.4% Food security* 9.6% 0.0% Mitigate gender inequality 0.0% 2.2% Promote regional cooperation 1.9% 0.0% Reduce internal conflict 0.0% 2.2% Mitigate the effects of climate change 1.9% 0.0% Improving public financial management and procurement 5.8% 11.1% Expanding internet connectivity 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations* 19.2% 4.4% Improving the quality of life in urban areas 0.0% 2.2% Proper housing 0.0% 0.0% Other 0.0% 0.0% C. Overall Attitudes toward the World Bank Overall Effectiveness Which of the following best describes your current position? NGOs Non-NGOs N Mean SD N Mean SD Overall, please rate your impression of the World Bank’s effectiveness in 49 4.10 3.37 45 5.22 2.36 Mauritania. (Asked on a scale of 1-10, 1 meaning “Not effective at all”, 10 meaning “Very effective”) World Bank's Financial Instruments Which of the following best describes your current position? NGOs Non-NGOs N Mean SD N Mean SD To what extent do the World Bank's financial instruments meet the needs of 52 4.13 3.36 45 5.24 2.20 Mauritania? (Asked on a scale of 1-10, 1 meaning “To no degree at all”, 10 meaning “To a very significant degree”) World Bank's Knowledge Services Which of the following best describes your current position? NGOs Non-NGOs N Mean SD N Mean SD To what extent does the World Bank meet Mauritania’s needs for knowledge 51 4.04 3.34 41 5.46 2.49 services?* (Asked on a scale of 1-10, 1 meaning “To no degree at all”, 10 meaning “To a very significant degree”) 110 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) Based on your observations of the World Bank in Mauritania, what do you think the Bank considers its top priorities in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents NGOs Non-NGOs Government effectiveness/governance 15.7% 15.9% Fight against HIV/AIDS and other communicable diseases 3.9% 13.6% Macro-economic growth 13.7% 20.5% Fight against corruption 11.8% 4.5% Access to education, quality of education 15.7% 27.3% Access to health services, quality of health care* 25.5% 2.3% Access to clean water 3.9% 2.3% Improving the effectiveness of the legal and regulatory system 9.8% 4.5% Skills development, employment and income generating opportunities, specifically for young people 15.7% 6.8% Improving environmental quality and protecting natural resources 7.8% 2.3% Improving mining and oil resources management* 0.0% 9.1% Improving basic infrastructure (port, electricity, roads)* 2.0% 15.9% Enhancing opportunities for private sector/investment including foreign investment 3.9% 2.3% Agriculture development (crop production) 11.8% 27.3% Agriculture development (livestock) 2.0% 2.3% Fishery 0.0% 0.0% Improving trade and exports 0.0% 2.3% Food security 3.9% 0.0% Mitigate gender inequality 0.0% 2.3% Promote regional cooperation 0.0% 2.3% Reduce internal conflict 0.0% 0.0% Mitigate the effects of climate change 0.0% 0.0% Improving public financial management and procurement 2.0% 9.1% Expanding internet connectivity 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations* 25.5% 6.8% Improving the quality of life in urban areas 2.0% 6.8% Proper housing 0.0% 0.0% Other 0.0% 0.0% Based on your observations of the World Bank in Mauritania, where would it be most productive for the Bank to focus most of its resources in its support of country priorities? (Choose no more than TWO) (Combined Responses) Percentage of Respondents NGOs Non-NGOs Government effectiveness/governance* 4.9% 21.4% Fight against HIV/AIDS and other communicable diseases 2.4% 9.5% Macro-economic growth 4.9% 9.5% Fight against corruption 17.1% 7.1% Access to education, quality of education* 4.9% 26.2% Access to health services, quality of health care 9.8% 11.9% Access to clean water 2.4% 4.8% Improving the effectiveness of the legal and regulatory system 2.4% 4.8% Skills development, employment and income generating opportunities, specifically for young people 14.6% 11.9% Improving environmental quality and protecting natural resources 12.2% 7.1% Improving mining and oil resources management 9.8% 7.1% Improving basic infrastructure (port, electricity, roads) 2.4% 14.3% Enhancing opportunities for private sector/investment including foreign investment 7.3% 4.8% Agriculture development (crop production) 7.3% 11.9% Agriculture development (livestock) 2.4% 2.4% Fishery 2.4% 7.1% Improving trade and exports 2.4% 2.4% Food security* 22.0% 4.8% Mitigate gender inequality 4.9% 0.0% Promote regional cooperation 0.0% 0.0% Reduce internal conflict 0.0% 0.0% Mitigate the effects of climate change 0.0% 4.8% Improving public financial management and procurement 2.4% 2.4% Expanding internet connectivity 0.0% 0.0% Strengthening the capacity of civil society and private sector organizations* 22.0% 4.8% Improving the quality of life in urban areas 7.3% 0.0% Proper housing 2.4% 0.0% Other 2.4% 2.4% 111 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) In your opinion, what should be the level of involvement of the World Bank in Mauritania’s development strategies? Percentage of Respondents NGOs Non-NGOs The Bank should be more involved 86.5% 65.2% The Bank is currently involved at an optimum level 3.8% 19.6% The Bank should be less involved 1.9% 10.9% The Bank shouldn't be involved at all 1.9% 0.0% Don't know 5.8% 4.3% In broad terms of economic and social development, what is the “greatest” value brought by the World Bank to Mauritania? Percentage of Respondents NGOs Non-NGOs The Bank’s knowledge 8.3% 20.9% Technical advice 0.0% 4.7% Policy and economic advice 14.6% 11.6% Lending when others won’t 20.8% 14.0% Convener/facilitator 4.2% 4.7% Donor coordination 14.6% 4.7% Ability to mobilize resources 10.4% 2.3% Ability to build implementation capacity 2.1% 4.7% Financial resources* 2.1% 32.6% Other 0.0% 0.0% None of the above* 25.0% 0.0% What is the “second greatest” value? Percentage of Respondents NGOs Non-NGOs The Bank’s knowledge 10.8% 20.5% Technical advice 2.7% 6.8% Policy and economic advice 2.7% 9.1% Lending when others won’t 24.3% 13.6% Convener/facilitator* 0.0% 13.6% Donor coordination 8.1% 4.5% Ability to mobilize resources 18.9% 9.1% Ability to build implementation capacity 10.8% 6.8% Financial resources 5.4% 13.6% Other 0.0% 0.0% None of the above* 16.2% 0.0% Which of the following do you identify as the Bank’s greatest weaknesses in its work in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents NGOs Non-NGOs Imposing technocratic solutions without regard to political realities 39.5% 50.0% Not exploring alternative policy options 11.6% 18.2% Too bureaucratic in its operational policies and procedures 14.0% 18.2% Staff too inaccessible 7.0% 4.5% Bank management is not accessible 4.7% 4.5% Bank staff are arrogant in their approach 4.7% 2.3% Not enough public disclosure of its work 18.6% 13.6% The Bank is too influenced by the US, or others 23.3% 13.6% World Bank procedures too slow and complex to show results on the ground in reasonable time* 11.6% 31.8% The interventions of the World Bank are inadequately aligned with country priorities 16.3% 13.6% The Bank's instruments are not flexible enough to respond to country needs 4.7% 11.4% The Bank does not collaborate enough with other donors 4.7% 6.8% Other* 20.9% 0.0% 112 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) Which TWO of the following areas do you think would be most valuable for the Bank to focus its research efforts on in the next few years in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents NGOs Non-NGOs Education 34.5% 34.8% Health 20.0% 17.4% Social protection* 23.6% 4.3% Transport 0.0% 0.0% Poverty* 23.6% 4.3% Governance 5.5% 10.9% Anti-corruption 9.1% 10.9% Fisheries 0.0% 2.2% Enhanced business environment for private sector development 3.6% 8.7% Energy 0.0% 2.2% Agricultural production/Food security 9.1% 4.3% Agri-business 1.8% 2.2% Water and sanitation 5.5% 6.5% Monitoring and evaluation 5.5% 4.3% Public expenditure 0.0% 2.2% Public sector performance* 0.0% 15.2% Oil/mining sector 1.8% 10.9% Labor markets/job creation 10.9% 10.9% Financial markets 0.0% 0.0% Urban/metropolitan development 0.0% 2.2% Environmental sustainability/natural resources management 5.5% 6.5% Improving equality of opportunity 5.5% 0.0% Rural development* 16.4% 2.2% Climate change* 0.0% 13.0% Service sector expansion 0.0% 2.2% Infrastructure* 0.0% 8.7% Other 5.5% 2.2% In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank work with more in your country to ensure better development results there? (Choose no more than TWO) (Combined Responses) Percentage of Respondents NGOs Non-NGOs NGOs* 96.2% 23.9% Local Government 43.4% 45.7% Beneficiaries* 13.2% 37.0% Private sector* 5.7% 37.0% Community Based Organizations (CBOs) 7.5% 6.5% Donor community 7.5% 6.5% Parliament 5.7% 15.2% Media 5.7% 4.3% Faith based organizations 0.0% 0.0% Ethnic groups 0.0% 4.3% Political parties 3.8% 6.5% Other 1.9% 2.2% When considering the level of World Bank focus on regions outside of Nouakchott, do you think the World Bank should… (Please mark only ONE response) Percentage of Respondents NGOs Non-NGOs Focus more attention and resources that it has available, on these regions 86.0% 74.4% Continue its current region/approach in the country 4.7% 20.9% Focus fewer resources that it has available, on these regions 9.3% 4.7% Program Effectiveness outside Nouakchott Which of the following best describes your current position? NGOs Non-NGOs N Mean SD N Mean SD How effective have the World Bank's programs and projects in the regions 48 3.50 2.95 39 5.00 2.05 outside of Nouakchott been?* (Asked on a scale of 1-10, 1 meaning “Not effective at all”, 10 meaning “Extremely effective”) 113 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) On a scale of 1-10, 1 meaning you strongly disagree, 10 meaning you strongly agree, please respond to the following statements about the World Bank in Mauritania. NGOs Non-NGOs N Mean SD N Mean SD Overall the Bank currently plays a relevant role in development in Mauritania* 42 3.14 2.84 46 5.59 2.20 The Bank’s work is aligned with what I consider the development priorities 37 2.41 2.09 45 5.13 2.39 for this country* The Bank’s work reflects its own mission of poverty reduction* 38 3.18 3.06 44 5.68 2.30 The World Bank recommends programs and strategies that are realistic for 32 2.50 2.18 40 5.18 2.22 Mauritania* The World Bank treats clients and stakeholders in Mauritania with respect* 32 2.84 2.94 33 6.24 2.37 The World Bank collaborates well with other donors here* 29 3.48 3.48 28 5.57 2.30 The World Bank is responsive* 29 2.14 2.31 35 5.09 2.74 Overall, I like to work/interact with Bank staff* 30 3.03 3.22 29 6.24 2.60 The Bank is an effective catalyst for discussion on issues related to poverty* 35 3.86 3.70 43 6.30 2.27 In general, the strategies that the Bank supports are sustainable over time* 33 3.70 3.43 41 5.66 2.65 The World Bank's work promotes country ownership of development 32 3.97 3.70 42 6.26 2.26 strategies* The Bank's work promotes the empowerment of poor people to participate in 33 3.45 3.54 42 5.55 2.53 development* The World Bank imposes reasonable conditions on its lending* 30 2.87 2.98 38 5.71 2.65 The Bank gives appropriate priority to growth issues* 32 3.16 3.29 40 5.78 1.93 PRSP Which of the following best describes your current position? NGOs Non-NGOs N Mean SD N Mean SD When thinking about Mauritania's PRSP, to what extent do you believe the 44 2.98 2.96 42 5.74 2.21 World Bank's actions are effectively aligned?* (Asked on a scale of 1-10, 1 meaning “Not at all aligned”, 10 meaning “Aligned to a very high degree”) 114 The World Bank Mauritania Country Survey 2012 D. The Work of the World Bank How important is it for the World Bank to be involved in that particular area of work in Mauritania? (Asked on a 10-point importance scale, 1 being Not at all, 10 being Very.) NGOs Non-NGOs N Mean SD N Mean SD Helping to reduce poverty 32 7.13 3.78 44 8.02 2.34 Helping to bring about economic growth* 20 5.80 3.89 41 7.95 2.07 Fighting against corruption* 21 5.14 4.36 36 7.50 2.47 Helping to improve the investment climate for attracting private sector growth 20 4.80 4.10 42 7.40 2.16 and foreign investment* Helping to strengthen the public financial management and procurement 20 5.25 3.89 43 7.93 2.16 system* Helping to improve the legal and regulatory systems* 20 3.70 3.53 40 7.20 2.37 Helping to strengthen the government's effectiveness* 19 3.84 3.59 42 7.26 2.34 Helping to strengthen the capacity of civil society and private sector 33 6.15 4.12 39 6.05 2.32 organizations Helping to increase access and quality of education* 24 5.58 4.03 40 8.40 2.25 Helping to increase access and quality of health services, including the fight 21 5.76 4.23 41 8.07 2.35 against HIV/AIDS and other communicable diseases* Helping to increase access to clean water* 20 5.45 3.99 41 7.49 2.28 Helping reduce internal conflicts 20 4.00 3.73 38 5.34 3.05 Helping to strengthen environment and natural resources management* 19 4.79 3.95 42 6.93 2.20 Ensuring that attention is paid to gender disparities 20 4.70 4.01 40 5.05 2.50 Helping to strengthen the agricultural sector/food security* 19 5.21 4.01 41 7.90 1.97 Helping to strengthen the fisheries sector* 19 3.58 3.45 40 7.28 2.55 Helping to improve port infrastructure* 20 4.00 3.54 34 7.59 2.38 Helping to expand internet connectivity* 19 3.84 3.88 41 6.90 2.20 Helping to strengthen mining and oil resources management* 21 3.57 3.23 42 7.95 1.97 Helping to improve the quality of life in urban areas* 21 4.05 3.60 42 7.19 2.09 Helping to increase access to proper housing* 20 3.55 3.52 43 6.63 2.50 Helping to lay the foundation to integrate Mauritania into the global and/or 22 4.50 3.88 42 6.62 2.49 sub-regional economy* Helping to empower communities to participate in their own development* 22 4.41 3.87 43 6.60 2.51 Helping Mauritania adapt to/avert risk of climate change* 21 3.95 3.80 41 6.76 2.86 Helping to increase professional skills, employment and income generation, 20 4.30 3.87 42 7.21 2.75 specifically for young people* 115 The World Bank Mauritania Country Survey 2012 D. The Work of the World Bank (continued) How effective do you believe the World Bank is in terms of having a positive impact on that area of development in Mauritania? (Asked on a 10-point effectiveness scale, 1 being Not at all, 10 being Very.) NGOs Non-NGOs N Mean SD N Mean SD Helping to reduce poverty 17 5.53 3.81 40 5.25 2.34 Helping to bring about economic growth* 13 3.69 3.25 40 5.40 2.09 Fighting against corruption 18 4.72 4.27 39 4.18 2.38 Helping to improve the investment climate for attracting private sector growth 11 2.55 2.81 41 5.22 2.31 and foreign investment* Helping to strengthen the public financial management and procurement 12 2.75 2.22 40 5.45 2.14 system* Helping to improve the legal and regulatory systems 12 2.58 2.78 38 3.92 2.31 Helping to strengthen the government's effectiveness 13 3.46 3.43 37 4.65 2.18 Helping to strengthen the capacity of civil society and private sector 25 5.68 3.97 37 4.46 2.09 organizations Helping to increase access and quality of education 13 4.69 3.71 40 5.40 2.47 Helping to increase access and quality of health services, including the fight 18 5.78 4.12 41 5.98 2.39 against HIV/AIDS and other communicable diseases Helping to increase access to clean water 13 4.69 3.88 34 4.88 2.47 Helping reduce internal conflicts* 10 1.90 1.73 26 3.58 2.28 Helping to strengthen environment and natural resources management 16 4.13 3.76 34 4.50 1.88 Ensuring that attention is paid to gender disparities 16 4.56 3.79 29 5.10 2.04 Helping to strengthen the agricultural sector/food security 14 4.71 3.85 38 5.03 1.84 Helping to strengthen the fisheries sector 13 2.54 2.11 36 3.42 2.31 Helping to improve port infrastructure 13 3.92 3.30 32 4.81 2.66 Helping to expand internet connectivity 12 3.25 3.28 32 4.31 2.58 Helping to strengthen mining and oil resources management* 14 2.93 2.76 36 5.25 2.14 Helping to improve the quality of life in urban areas 13 3.31 3.43 37 4.84 2.30 Helping to increase access to proper housing 12 2.75 2.93 35 3.77 2.22 Helping to lay the foundation to integrate Mauritania into the global and/or 15 4.13 3.83 36 4.42 2.31 sub-regional economy Helping to empower communities to participate in their own development 14 3.71 3.27 35 4.51 2.37 Helping Mauritania adapt to/avert risk of climate change 12 2.92 3.00 35 3.66 2.27 Helping to increase professional skills, employment and income generation, 14 4.14 3.61 37 4.00 2.47 specifically for young people 116 The World Bank Mauritania Country Survey 2012 E. The Way the World Bank does Business Please rate the World Bank in terms of its effectiveness vis-à-vis the particular attribute/activity listed below using a 1-10 scale, 1 meaning “Not effective at all”, 10 meaning “Very effective”. NGOs Non-NGOs N Mean SD N Mean SD Technical competence* 35 3.60 3.29 40 7.03 2.26 Producing "knowledge" (studies, analyses) that is useful* 29 3.07 3.34 41 7.17 2.28 Making the results of studies and analyses readily available* 35 2.86 3.03 38 5.63 2.56 Sharing knowledge about international best practices* 33 2.91 3.10 39 5.87 2.28 Ability to adapt its knowledge to your country’s needs* 36 3.00 2.90 41 5.39 2.40 Ensuring its staff is accessible* 32 2.00 1.85 32 6.28 2.91 Providing sound policy and economic advice* 35 2.77 2.70 41 6.05 2.26 Straightforwardness in its dealings with you* 30 2.37 2.46 31 6.55 2.99 Maintaining consistent messages* 29 2.07 2.00 38 6.18 2.90 Promoting the inclusion of local communities in the development of 35 2.54 2.74 42 5.29 2.49 strategies* Promoting the inclusion of civil society in the development of strategies* 41 2.95 3.26 40 5.05 2.61 Promoting the inclusion of local project experts in the development of 33 2.73 2.61 36 5.17 2.58 strategies* Promoting the inclusion of private sector in the development of strategies* 32 2.56 2.63 37 4.57 2.42 Giving appropriate priority to poverty reduction* 35 3.00 3.10 42 6.14 2.60 Lending in a way that promotes effective development* 35 3.11 3.11 43 5.70 2.44 F. Project/Program Related Issues Please rate how much you agree with the following statements on 1-10 scale, 1 meaning you “Strongly Disagree”, 10 meaning you “Strongly Agree”. NGOs Non-NGOs N Mean SD N Mean SD The Bank is flexible in terms of adjusting to changing circumstances* 36 2.17 2.29 36 5.25 2.23 The Bank disburses funds promptly* 32 2.56 2.92 36 5.67 2.53 The Bank works efficiently* 34 2.18 2.28 40 5.83 2.27 The Bank effectively monitors and evaluates the projects and programs it 36 3.14 3.28 39 6.13 2.50 supports* The Bank helps to build capacity at the community level* 42 2.74 2.60 36 5.06 2.23 The Bank helps to build capacity of government officials* 36 3.33 2.93 41 5.68 2.53 The Bank and partners in government collaborate well together on Bank 34 2.65 2.62 38 6.34 2.23 supported programs and projects in Mauritania* The Bank helps to strengthen institutional capacity* 37 2.70 2.77 39 5.90 2.55 The Government supports and takes responsibility for development efforts in 39 2.72 2.83 41 5.46 2.31 Mauritania* The Bank’s procurement requirements are reasonable* 35 2.63 2.61 33 6.18 2.40 G. The Future Role of the World Bank in Mauritania Which of the following best describes your current position? NGOs Non-NGOs N Mean SD N Mean SD How significant a role do you believe the World Bank should play in 48 5.00 3.83 41 7.05 2.38 Mauritania’s development over the medium term in the near future?* (Asked on a 10-pt. scale, 1 meaning that the Bank should not play a significant role at all, 10 meaning that the Bank should play a very significant role) 117 The World Bank Mauritania Country Survey 2012 G. The Future Role of the World Bank in Mauritania (continued) Which one of the following should the Bank do to make itself of greater value in Mauritania? (Choose only ONE) Percentage of Respondents NGOs Non-NGOs Improve the quality of its experts as related to Mauritania’s specific challenges 26.7% 25.0% Reduce the complexity of obtaining World Bank financing 40.0% 36.4% Focus primarily on advice and advocacy issues 8.9% 6.8% Improve the competitiveness of its financing compared to markets 2.2% 9.1% Offer more innovative financial products 6.7% 13.6% Offer more innovative knowledge services 0.0% 2.3% Other 15.6% 6.8% When World Bank assisted reform efforts fail or are slow to take place, which TWO of the following would you attribute this to? (Choose TWO only) (Combined Responses) Percentage of Respondents NGOs Non-NGOs The World Bank works inefficiently/too slowly* 47.9% 22.7% Government works inefficiently/too slowly 31.3% 50.0% There is not an adequate level of citizen/civil society participation* 58.3% 25.0% Poor donor coordination 10.4% 6.8% Lack of/inadequate levels of capacity in government 12.5% 27.3% Political pressures and obstacles 14.6% 15.9% Reforms are not well thought out in light of country challenges* 14.6% 43.2% Other 0.0% 2.3% H. Communication and Outreach Where do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents NGOs Non-NGOs Local newspapers 35.2% 42.2% International newspapers 5.6% 6.7% Local radio 13.0% 2.2% International radio 3.7% 11.1% Local television* 22.2% 4.4% International television* 40.7% 17.8% Periodicals 5.6% 8.9% Internet* 48.1% 75.6% Other 14.8% 11.1% Where do you get most of your information about the World Bank’s development activities in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents NGOs Non-NGOs Local newspapers 26.9% 32.6% International newspapers 3.8% 0.0% Local radio 5.8% 6.5% International radio 9.6% 4.3% Local television 23.1% 8.7% International television* 15.4% 2.2% Periodicals 3.8% 8.7% Blogs 3.8% 4.3% Internet 44.2% 41.3% World Bank conferences, seminars, workshops 11.5% 26.1% World Bank publications, materials 11.5% 17.4% World Bank website 1.9% 6.5% Direct contact/interaction with World Bank staff* 0.0% 23.9% Other 15.4% 6.5% How you would prefer to receive information from the World Bank? (Choose no more than TWO) (Combined Responses) Percentage of Respondents NGOs Non-NGOs World Bank website 34.0% 43.2% Face to face meetings/discussions 64.2% 52.3% e-Newsletters* 1.9% 36.4% Workshops/conferences 62.3% 52.3% Mobile phones 13.2% 2.3% Social media (Facebook, Twitter, Youtube)* 15.1% 2.3% Blogs 3.8% 0.0% Other 1.9% 2.3% 118 The World Bank Mauritania Country Survey 2012 H. Communication and Outreach (continued) Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? Percentage of Respondents NGOs Non-NGOs Yes 11.3% 19.1% No 88.7% 80.9% Have you requested information from the World Bank on its activities in the past year? Percentage of Respondents NGOs Non-NGOs Yes 14.6% 7.0% No 85.4% 93.0% Were you able to obtain this information? Percentage of Respondents NGOs Non-NGOs Yes 10.5% 72.7% No 89.5% 27.3% Do you have access to the Internet? Percentage of Respondents NGOs Non-NGOs Yes 66.7% 92.7% No 33.3% 7.3% I use/have used the World Bank website: Percentage of Respondents NGOs Non-NGOs Yes 26.1% 75.0% No 73.9% 25.0% I primarily use: Percentage of Respondents NGOs Non-NGOs The World Bank's country website 75.0% 56.7% The World Bank's main website 25.0% 43.3% The Internet connection, I mainly use when visiting a World Bank website: Percentage of Respondents NGOs Non-NGOs High speed 36.0% 45.2% Dial-up 64.0% 54.8% When I visit the World Bank website, I am generally looking for: Percentage of Respondents NGOs Non-NGOs Project information 11.1% 37.5% Country information 66.7% 37.5% Data 11.1% 25.0% News 0.0% 0.0% Other 11.1% 0.0% I generally use the World Bank's website in: Percentage of Respondents NGOs Non-NGOs English 0.0% 8.0% French 64.0% 92.0% Arabic 36.0% 0.0% Please rate how much you agree with the following statements on a 1-10 scale, 1 meaning you “Strongly Disagree”, 10 meaning you “Strongly Agree”. NGOs Non-NGOs N Mean SD N Mean SD I find the Bank websites easy to navigate* 34 3.09 3.09 25 6.72 1.59 I find the information on the Bank’s websites useful* 28 2.89 2.83 25 7.12 1.81 When I need information from the World Bank I know how to find it* 33 2.97 3.35 33 6.52 2.41 The Bank is responsive to my information requests and inquiries* 29 1.97 2.24 16 6.81 2.43 119 Appendix F: Responses to All Questions by Year (FY 2008 Aggregate vs. FY 2012 Non-NGOs) 10 10 FY ’08 Response Number = 245  FY ’12 Response Number = 51 A. Background Information Familiarity with the World Bank year FY 2008 Aggregate FY 2012 Non-NGOs N Mean SD N Mean SD How familiar are you with the work of the World Bank in Mauritania?* 232 4.80 2.80 51 6.04 2.56 (Asked on a scale of 1-10, 1 meaning “Not familiar at all”, 10 meaning “Extremely familiar”) How long have you been involved with (or a close observer of) the World Bank's activities? Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Less than one year 16.1% 15.2% One to three years 15.6% 13.0% More than three years 68.3% 71.7% Which best represents your geographic location? Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Nouakchott 87.2% 91.5% Outside Nouakchott 12.8% 8.5% B. General Issues facing Mauritania year FY 2008 Aggregate FY 2012 Non-NGOs N Mean SD N Mean SD Please indicate your perspective on the future of the next generation 221 5.34 2.22 49 5.35 2.06 in Mauritania. (Asked on a scale of 1-10, 1 meaning “Extremely pessimistic”, 10 meaning “Extremely optimistic”) 10 Only those questions that were asked in the FY ’08 and FY ’12 country surveys, with similar response scales/options, are presented. * Indicates statistically significant differences across the groups: FY 2008 Aggregate vs. FY 2012 non-NGOs. 120 The World Bank Mauritania Country Survey 2012 B. General Issues facing Mauritania (continued) Please identify which one of these you consider the first most important development priority. Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Government effectiveness/governance 34.0% 38.6% Fight against HIV/AIDS and other communicable diseases 3.7% 4.5% Macro-economic growth 9.1% 18.2% Fight against corruption 3.3% 2.3% Access to education, quality of education 19.5% 11.4% Access to health services, quality of health care 3.3% 0.0% Access to clean water - 2.3% Improving the effectiveness of the legal and regulatory system 5.4% 2.3% Skills development, employment and income generating opportunities, specifically for 0.8% 4.5% young people Improving environmental quality and protecting natural resources 0.8% 2.3% Improving mining and oil resources management - 0.0% Improving basic infrastructure (port, electricity, roads) 2.9% 2.3% Enhancing opportunities for private sector/investment including foreign investment 0.8% 2.3% Agriculture development (crop production and livestock) 4.1% 4.5% Fishery - 0.0% Improving trade and exports 0.0% 0.0% Food security 2.9% 2.3% Mitigate gender inequality 0.0% 0.0% Promote regional cooperation 0.0% 0.0% Reduce internal conflict - 0.0% Mitigate the effects of climate change - 0.0% Improving public financial management and procurement - 0.0% Expanding internet connectivity - 0.0% Strengthening the capacity of civil society and private sector organizations - 0.0% Improving the quality of life in urban areas - 0.0% Proper housing - 0.0% Other 9.1% 2.3% Then identify which one you consider the second most important development priority. Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Government effectiveness/governance 9.5% 13.6% Fight against HIV/AIDS and other communicable diseases 2.1% 2.3% Macro-economic growth 12.1% 4.5% Fight against corruption 5.8% 9.1% Access to education, quality of education 21.6% 20.5% Access to health services, quality of health care 2.6% 6.8% Access to clean water - 0.0% Improving the effectiveness of the legal and regulatory system 8.4% 9.1% Skills development, employment and income generating opportunities, specifically for 3.7% 9.1% young people Improving environmental quality and protecting natural resources 2.1% 2.3% Improving mining and oil resources management - 0.0% Improving basic infrastructure (port, electricity, roads) 3.2% 6.8% Enhancing opportunities for private sector/investment including foreign investment 4.2% 0.0% Agriculture development (crop production and livestock) 9.5% 2.3% Fishery - 2.3% Improving trade and exports 0.0% 0.0% Food security 3.7% 6.8% Mitigate gender inequality* 0.0% 2.3% Promote regional cooperation 1.6% 2.3% Reduce internal conflict - 0.0% Mitigate the effects of climate change - 0.0% Improving public financial management and procurement - 0.0% Expanding internet connectivity - 0.0% Strengthening the capacity of civil society and private sector organizations - 0.0% Improving the quality of life in urban areas - 0.0% Proper housing - 0.0% Other* 9.5% 0.0% 121 The World Bank Mauritania Country Survey 2012 B. General Issues facing Mauritania (continued) Which TWO areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Government effectiveness/governance 27.8% 36.7% Fight against HIV/AIDS and other communicable diseases - 2.0% Macro-economic growth* 9.7% 22.4% Fight against corruption 22.9% 12.2% Access to education, quality of education 28.2% 32.7% Access to health services, quality of health care 3.5% 2.0% Access to clean water - 2.0% Improving the effectiveness of the legal and regulatory system - 4.1% Skills development, employment and income generating opportunities, specifically for 19.8% 22.4% young people Improving environmental quality and protecting natural resources 4.4% 2.0% Improving mining and oil resources management - 6.1% Improving basic infrastructure (port, electricity, roads) 11.9% 8.2% Enhancing opportunities for private sector/investment including foreign investment 5.3% 10.2% Agriculture development (crop production and livestock)* 48.5% 18.4% Fishery - 2.0% Improving trade and exports - 2.0% Food security 9.7% 4.1% Mitigate gender inequality - 0.0% Promote regional cooperation - 2.0% Reduce internal conflict - 2.0% Mitigate the effects of climate change - 0.0% Improving public financial management and procurement - 0.0% Expanding internet connectivity - 0.0% Strengthening the capacity of civil society and private sector organizations - 0.0% Improving the quality of life in urban areas - 0.0% Proper housing - 0.0% Other 2.2% 2.0% Which TWO areas below do you believe would contribute most to generating faster economic growth in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Government effectiveness/governance 42.6% 28.6% Fight against HIV/AIDS and other communicable diseases - 4.1% Fight against corruption - 20.4% Access to education, quality of education 33.1% 30.6% Access to health services, quality of health care 5.4% 2.0% Access to clean water - 2.0% Improving the effectiveness of the legal and regulatory system 7.9% 12.2% Skills development, employment and income generating opportunities, specifically for - 24.5% young people Improving environmental quality and protecting natural resources - 4.1% Improving mining and oil resources management - 8.2% Improving basic infrastructure (port, electricity, roads) - 12.2% Enhancing opportunities for private sector/investment including foreign investment* 26.0% 12.2% Agriculture development (crop production and livestock)* 61.6% 4.1% Fishery - 4.1% Improving trade and exports 4.5% 4.1% Food security - 2.0% Mitigate gender inequality - 2.0% Promote regional cooperation - 0.0% Reduce internal conflict - 2.0% Mitigate the effects of climate change - 0.0% Improving public financial management and procurement - 10.2% Expanding internet connectivity - 0.0% Strengthening the capacity of civil society and private sector organizations - 4.1% Improving the quality of life in urban areas - 2.0% Proper housing - 0.0% Other* 14.0% 0.0% 122 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank year FY 2008 Aggregate FY 2012 Non-NGOs N Mean SD N Mean SD Overall, please rate your impression of the World Bank’s 217 5.27 2.44 49 5.20 2.54 effectiveness in Mauritania. (Asked on a scale of 1-10, 1 meaning “Not effective at all”, 10 meaning “Very effective”) Based on your observations of the World Bank in Mauritania, what do you think the Bank considers its top priorities in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Government effectiveness/governance 32.6% 19.6% Fight against HIV/AIDS and other communicable diseases 9.9% 13.0% Macro-economic growth 18.2% 23.9% Fight against corruption 5.8% 4.3% Access to education, quality of education 24.8% 26.1% Access to health services, quality of health care* 26.4% 2.2% Access to clean water - 2.2% Improving the effectiveness of the legal and regulatory system 5.8% 4.3% Skills development, employment and income generating opportunities, specifically for young people 5.8% 6.5% Improving environmental quality and protecting natural resources 4.5% 2.2% Improving mining and oil resources management - 8.7% Improving basic infrastructure (port, electricity, roads) 12.0% 15.2% Enhancing opportunities for private sector/investment including foreign investment* 12.8% 2.2% Agriculture development (crop production and livestock) 17.8% 28.3% Fishery - 0.0% Improving trade and exports 0.8% 2.2% Food security 4.1% 0.0% Mitigate gender inequality 0.8% 2.2% Promote regional cooperation 0.4% 2.2% Reduce internal conflict - 0.0% Mitigate the effects of climate change - 0.0% Improving public financial management and procurement - 8.7% Expanding internet connectivity - 0.0% Strengthening the capacity of civil society and private sector organizations - 6.5% Improving the quality of life in urban areas - 6.5% Proper housing - 0.0% Other* 9.9% 0.0% Based on your observations of the World Bank in Mauritania, where would it be most productive for the Bank to focus most of its resources in its support of country priorities? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Government effectiveness/governance 20.7% 25.0% Fight against HIV/AIDS and other communicable diseases 3.9% 9.1% Macro-economic growth 10.3% 9.1% Fight against corruption 7.8% 6.8% Access to education, quality of education 19.8% 25.0% Access to health services, quality of health care* 28.0% 11.4% Access to clean water - 4.5% Improving the effectiveness of the legal and regulatory system 5.6% 4.5% Skills development, employment and income generating opportunities, specifically for young 6.9% 15.9% people* Improving environmental quality and protecting natural resources 3.9% 6.8% Improving mining and oil resources management - 6.8% Improving basic infrastructure (port, electricity, roads) 22.0% 13.6% Enhancing opportunities for private sector/investment including foreign investment 12.5% 4.5% Agriculture development (crop production and livestock)* 27.6% 13.6% Fishery - 6.8% Improving trade and exports 3.0% 2.3% Food security 8.6% 4.5% Mitigate gender inequality 0.4% 0.0% Promote regional cooperation 1.7% 0.0% Reduce internal conflict - 0.0% Mitigate the effects of climate change - 4.5% Improving public financial management and procurement - 2.3% Expanding internet connectivity - 0.0% Strengthening the capacity of civil society and private sector organizations - 4.5% Improving the quality of life in urban areas - 0.0% Proper housing - 0.0% Other 11.2% 2.3% 123 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) In your opinion, what should be the level of involvement of the World Bank in Mauritania’s development strategies? Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs The Bank should be more involved 59.6% 68.0% The Bank is currently involved at an optimum level 22.9% 18.0% The Bank should be less involved* 16.5% 10.0% The Bank shouldn't be involved at all 1.1% 0.0% Don't know* 0.0% 4.0% In broad terms of economic and social development, what is the “greatest” value brought by the World Bank to Mauritania? Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs The Bank’s knowledge 15.2% 21.3% Technical advice 12.1% 4.3% Policy and economic advice 19.9% 14.9% Lending when others won’t 16.9% 12.8% Convener/facilitator* 0.0% 4.3% Donor coordination 8.2% 4.3% Ability to mobilize resources 6.9% 2.1% Ability to build implementation capacity 1.7% 4.3% Financial resources* 17.3% 29.8% Other 0.4% 0.0% None of the above 1.3% 2.1% What is the “second greatest” value? Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs The Bank’s knowledge 14.3% 18.8% Technical advice 9.8% 6.3% Policy and economic advice 13.8% 8.3% Lending when others won’t 11.2% 12.5% Convener/facilitator* 1.3% 12.5% Donor coordination 14.7% 8.3% Ability to mobilize resources 7.6% 8.3% Ability to build implementation capacity 3.1% 8.3% Financial resources 21.0% 12.5% Other 2.2% 0.0% None of the above 0.9% 2.1% Which of the following do you identify as the Bank’s greatest weaknesses in its work in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Imposing technocratic solutions without regard to political realities 55.5% 45.8% Not exploring alternative policy options 24.8% 16.7% Too bureaucratic in its operational policies and procedures* 41.3% 20.8% Staff too inaccessible 9.6% 6.3% Bank management is not accessible - 6.3% Bank staff are arrogant in their approach* 17.9% 2.1% Not enough public disclosure of its work - 12.5% The Bank is too influenced by the US, or others 20.2% 14.6% World Bank procedures too slow and complex to show results on the ground in - 33.3% reasonable time The interventions of the World Bank are inadequately aligned with country priorities - 12.5% The Bank's instruments are not flexible enough to respond to country needs - 10.4% The Bank does not collaborate enough with other donors - 6.3% Other 11.0% 2.1% 124 The World Bank Mauritania Country Survey 2012 C. Overall Attitudes toward the World Bank (continued) Which TWO of the following areas do you think would be most valuable for the Bank to focus its research efforts on in the next few years in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Education 42.1% 36.7% Health 15.3% 20.4% Social protection 2.1% 6.1% Transport 1.2% 0.0% Poverty* 18.2% 4.1% Governance 18.2% 10.2% Anti-corruption 10.3% 10.2% Fisheries - 2.0% Enhanced business environment for private sector development 12.4% 8.2% Energy 5.0% 2.0% Agricultural production/Food security - 4.1% Agri-business* 13.2% 2.0% Water and sanitation 5.8% 6.1% Monitoring and evaluation 10.7% 4.1% Public expenditure 7.0% 2.0% Public sector performance* 5.8% 14.3% Oil/mining sector - 10.2% Labor markets/job creation 10.3% 10.2% Financial markets 2.1% 0.0% Urban/metropolitan development 0.8% 2.0% Environmental sustainability/natural resources management 5.0% 6.1% Improving equality of opportunity 2.9% 0.0% Rural development 10.3% 4.1% Climate change - 12.2% Service sector expansion - 2.0% Infrastructure - 8.2% Other 0.8% 2.0% On a scale of 1-10, 1 meaning you strongly disagree, 10 meaning you strongly agree, please respond to the following statements about the World Bank in Mauritania. year FY 2008 Aggregate FY 2012 Non-NGOs N Mean SD N Mean SD Overall the Bank currently plays a relevant role in development in 217 5.61 2.50 50 5.46 2.31 Mauritania The Bank’s work is aligned with what I consider the development 215 5.40 2.62 49 5.00 2.44 priorities for this country The Bank’s work reflects its own mission of poverty reduction 215 5.68 2.82 48 5.85 2.54 The World Bank recommends programs and strategies that are 215 4.83 2.50 44 5.20 2.52 realistic for Mauritania The World Bank treats clients and stakeholders in Mauritania with 187 5.70 2.61 37 6.16 2.70 respect The World Bank collaborates well with other donors here 171 6.07 2.38 32 5.56 2.69 The World Bank is responsive 38 5.24 2.94 Overall, I like to work/interact with Bank staff 189 6.58 2.50 33 6.15 2.92 The Bank is an effective catalyst for discussion on issues related to 213 6.76 2.75 47 6.23 2.56 poverty In general, the strategies that the Bank supports are sustainable 205 5.34 2.70 45 5.64 2.87 over time The World Bank's work promotes country ownership of development 207 5.54 2.73 46 6.20 2.55 strategies The Bank's work promotes the empowerment of poor people to 210 4.78 2.67 46 5.54 2.76 participate in development The World Bank imposes reasonable conditions on its lending 178 5.00 2.76 42 5.69 2.88 The Bank gives appropriate priority to growth issues* 204 6.87 2.40 44 5.75 2.29 125 The World Bank Mauritania Country Survey 2012 D. The Work of the World Bank How important is it for the World Bank to be involved in that particular area of work in Mauritania? (Asked on a 10-point importance scale, 1 being Not at all, 10 being Very.) year FY 2008 Aggregate FY 2012 Non-NGOs N Mean SD N Mean SD Helping to reduce poverty 216 7.67 2.58 48 8.00 2.51 Helping to bring about economic growth 204 7.81 2.34 44 7.89 2.30 Fighting against corruption 190 6.53 3.33 39 7.46 2.65 Helping to improve the investment climate for attracting private 191 7.23 2.57 45 7.38 2.37 sector growth and foreign investment Helping to strengthen the public financial management and 182 7.58 2.37 46 7.87 2.37 procurement system Helping to improve the legal and regulatory systems 189 7.19 2.58 43 7.19 2.55 Helping to strengthen the government's effectiveness 45 7.24 2.52 Helping to strengthen the capacity of civil society and private sector 43 6.21 2.56 organizations Helping to increase access and quality of education 203 8.34 2.30 43 8.30 2.47 Helping to increase access and quality of health services, including 196 8.13 2.33 44 8.00 2.54 the fight against HIV/AIDS and other communicable diseases Helping to increase access to clean water 44 7.45 2.47 Helping reduce internal conflicts 41 5.46 3.19 Helping to strengthen environment and natural resources 192 7.12 2.54 45 6.93 2.40 management Ensuring that attention is paid to gender disparities* 190 6.96 2.75 43 5.19 2.71 Helping to strengthen the agricultural sector/food security 201 7.67 2.63 44 7.84 2.22 Helping to strengthen the fisheries sector 43 7.26 2.71 Helping to improve port infrastructure 194 7.66 2.51 37 7.54 2.59 Helping to expand internet connectivity 44 6.91 2.40 Helping to strengthen mining and oil resources management 45 7.89 2.22 Helping to improve the quality of life in urban areas 195 6.61 2.88 45 7.18 2.30 Helping to increase access to proper housing 46 6.65 2.65 Helping to lay the foundation to integrate Mauritania into the global 45 6.64 2.65 and/or sub-regional economy Helping to empower communities to participate in their own 191 7.10 2.98 46 6.63 2.66 development Helping Mauritania adapt to/avert risk of climate change 188 6.03 3.27 44 6.77 2.98 Helping to increase professional skills, employment and income 45 7.20 2.87 generation, specifically for young people Responses from the FY ’08 survey were converted from a 5-pt. scale to a 10-pt. scale for comparison. 126 The World Bank Mauritania Country Survey 2012 D. The Work of the World Bank How effective do you believe the World Bank is in terms of having a positive impact on that area of development in Mauritania? (Asked on a 10-point effectiveness scale, 1 being Not at all, 10 being Very.) year FY 2008 Aggregate FY 2012 Non-NGOs N Mean SD N Mean SD Helping to reduce poverty 197 5.25 2.47 43 5.37 2.56 Helping to bring about economic growth 180 5.76 2.41 43 5.51 2.34 Fighting against corruption 173 4.15 2.83 43 4.51 2.77 Helping to improve the investment climate for attracting private 170 5.61 2.35 44 5.34 2.53 sector growth and foreign investment Helping to strengthen the public financial management and 165 5.77 2.41 43 5.51 2.30 procurement system Helping to improve the legal and regulatory systems* 168 5.62 2.49 41 4.10 2.53 Helping to strengthen the government's effectiveness 40 4.78 2.38 Helping to strengthen the capacity of civil society and private sector 41 4.78 2.53 organizations Helping to increase access and quality of education 187 5.89 2.55 43 5.51 2.67 Helping to increase access and quality of health services, including 186 5.84 2.54 43 5.95 2.54 the fight against HIV/AIDS and other communicable diseases Helping to increase access to clean water 36 4.89 2.58 Helping reduce internal conflicts 29 3.72 2.39 Helping to strengthen environment and natural resources 174 5.16 2.38 37 4.59 2.06 management Ensuring that attention is paid to gender disparities 180 5.75 2.42 31 5.03 2.14 Helping to strengthen the agricultural sector/food security 185 5.46 2.76 40 4.98 1.93 Helping to strengthen the fisheries sector 39 3.49 2.33 Helping to improve port infrastructure 187 5.81 2.40 35 4.94 2.81 Helping to expand internet connectivity 35 4.54 2.87 Helping to strengthen mining and oil resources management 39 5.38 2.42 Helping to improve the quality of life in urban areas 175 4.97 2.53 40 5.00 2.57 Helping to increase access to proper housing 38 4.03 2.60 Helping to lay the foundation to integrate Mauritania into the global 39 4.62 2.61 and/or sub-regional economy Helping to empower communities to participate in their own 185 5.32 2.76 38 4.71 2.66 development Helping Mauritania adapt to/avert risk of climate change 167 3.88 2.65 38 3.92 2.65 Helping to increase professional skills, employment and income 40 4.23 2.77 generation, specifically for young people Responses from the FY ’08 survey were converted from a 5-pt. scale to a 10-pt. scale for comparison. 127 The World Bank Mauritania Country Survey 2012 E. The Way the World Bank does Business Please rate the World Bank in terms of its effectiveness vis-à-vis the particular attribute/activity listed below. (Asked on a 10-point effectiveness scale, 1 being Not at all, 10 being Very.) year FY 2008 Aggregate FY 2012 Non-NGOs N Mean SD N Mean SD Technical competence 211 7.24 2.38 43 6.93 2.37 Producing "knowledge" (studies, analyses) that is useful 199 7.41 2.09 44 7.11 2.42 Making the results of studies and analyses readily available* 191 6.52 2.29 41 5.68 2.68 Sharing knowledge about international best practices 187 6.33 2.42 42 5.90 2.43 Ability to adapt its knowledge to your country’s needs 207 5.39 2.30 44 5.45 2.53 Ensuring its staff is accessible 194 6.56 2.39 35 6.29 3.00 Providing sound policy and economic advice 193 6.70 2.33 44 6.07 2.40 Straightforwardness in its dealings with you 184 6.28 2.71 34 6.53 3.07 Maintaining consistent messages 169 6.17 2.57 41 6.20 2.98 Promoting the inclusion of local communities in the development of 204 5.58 2.76 45 5.36 2.61 strategies Promoting the inclusion of civil society in the development of 210 5.62 2.66 43 5.14 2.73 strategies Promoting the inclusion of local project experts in the development 189 6.02 2.47 39 5.26 2.71 of strategies Promoting the inclusion of private sector in the development of 195 5.65 2.35 40 4.70 2.59 strategies* Giving appropriate priority to poverty reduction 212 6.37 2.75 45 6.16 2.70 Lending in a way that promotes effective development 186 5.55 2.65 46 5.78 2.62 Responses from the FY ’08 survey were converted from a 5-pt. scale to a 10-pt. scale for comparison. F. Project/Program Related Issues Please rate how much you agree with the following statements on 1-10 scale, 1 meaning you “Strongly Disagree”, 10 meaning you “Strongly Agree”. year FY 2008 Aggregate FY 2012 Non-NGOs N Mean SD N Mean SD The Bank is flexible in terms of adjusting to changing 110 4.98 2.55 39 5.28 2.34 circumstances The Bank disburses funds promptly 106 4.95 2.72 39 5.77 2.73 The Bank works efficiently 120 5.24 2.56 43 5.91 2.49 The Bank effectively monitors and evaluates the projects and 124 5.95 2.86 42 6.19 2.68 programs it supports The Bank helps to build capacity at the community level 115 5.07 2.63 39 5.21 2.50 The Bank helps to build capacity of government officials 112 5.35 2.74 44 5.77 2.71 The Bank and partners in government collaborate well together on 113 6.19 2.69 41 6.34 2.38 Bank supported programs and projects in Mauritania The Bank helps to strengthen institutional capacity 117 6.05 2.50 42 5.93 2.66 The Government supports and takes responsibility for development 107 5.93 2.80 44 5.52 2.45 efforts in Mauritania The Bank’s procurement requirements are reasonable 103 5.39 2.57 36 6.25 2.62 128 The World Bank Mauritania Country Survey 2012 H. Communication and Outreach Where do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Local newspapers* 26.7% 40.8% International newspapers 15.4% 6.1% Local radio 10.0% 2.0% International radio 20.8% 14.3% Local television 17.2% 6.1% International television 18.6% 18.4% Periodicals 21.7% 12.2% Internet* 39.4% 71.4% Other 17.6% 10.2% Where do you get most of your information about the World Bank’s development activities in Mauritania? (Choose no more than TWO) (Combined Responses) Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Local newspapers 25.6% 32.0% International newspapers 6.8% 0.0% Local radio 7.8% 8.0% International radio 13.7% 6.0% Local television 11.0% 10.0% International television 4.6% 4.0% Periodicals 18.3% 12.0% Blogs - 4.0% Internet* 17.8% 40.0% World Bank conferences, seminars, workshops 33.8% 24.0% World Bank publications, materials 16.4% 16.0% World Bank website 16.9% 6.0% Direct contact/interaction with World Bank staff* 10.0% 22.0% Other 7.8% 6.0% Do you have access to the Internet? Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Yes 92.8% 90.9% No 7.2% 9.1% I use/have used the World Bank website: * Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Yes 55.1% 70.5% No 44.9% 29.5% I primarily use: Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs The World Bank’s country website 58.3% 56.7% The World Bank’s main website 41.7% 43.3% The Internet connection, I mainly use when visiting a World Bank website: * Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs High speed 69.9% 42.4% Dial-up 30.1% 57.6% When I visit the World Bank website, I am generally looking for: Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs Project information 41.2% 36.0% Country information 39.0% 40.0% Data 13.2% 24.0% News 2.2% 0.0% Other 4.4% 0.0% I generally use the World Bank's website in: Percentage of Respondents FY 2008 Aggregate FY 2012 Non-NGOs English 8.5% 7.7% French 89.4% 92.3% Arabic 2.1% 0.0% 129 The World Bank Mauritania Country Survey 2012 H. Communication and Outreach Please rate how much you agree with the following statements on a 1-10 scale, 1 meaning you “Strongly Disagree”, 10 meaning you “Strongly Agree”. year FY 2008 Aggregate FY 2012 Non-NGOs N Mean SD N Mean SD I find the Bank websites easy to navigate 127 6.73 2.55 26 6.50 1.92 I find the information on the Bank’s websites useful 125 7.13 2.56 26 6.88 2.14 When I need information from the World Bank I know how to find it 155 6.72 2.80 36 6.56 2.62 The Bank is responsive to my information requests and inquiries 121 5.98 2.77 19 6.84 2.81 130 The World Bank Mauritania Country Survey 2012 Appendix G: Mauritania Questionnaire 2012 World Bank Client Survey FY12 – MAURITANIA The World Bank is interested in gauging the views of clients and partners who are either involved in development in Mauritania or who observe activities related to social and economic development. The following survey is meant to give the Bank’s team that works in Mauritania, more in-depth insight into how the Bank’s work is perceived. This is one tool the Bank uses to assess the views of its critical stakeholders. With this understanding, the World Bank hopes to develop more effective strategies, outreach and programs that support development in Mauritania. The World Bank commissioned an independent firm to oversee the logistics of this effort in Mauritania. This ensures anonymity and confidentiality. We hope you’ll be candid. To complete the survey, please circle the number that most accurately reflects your answer. If you prefer not to answer a question, please leave it blank. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: BACKGROUND INFORMATION A1. Which of the following best describes your current position? (Please mark only one response) 1 Office of the President or the Prime Minister 2 Office of Parliamentarian 3 Employee of a Ministry or Ministerial Department 4 Employee of a Project Implementation/Coordination Unit 5 Independent Government Institution (i.e., Regulatory Agency, Central Bank) 6 Local Government Office or Staff 7 Bilateral or Multilateral Agency 8 Private sector 9 Trade Union 10 NGOs (including CBOs) 11 Media (Press, Radio, TV, Web etc.) 12 Ethnic groups 13 Faith-Based Groups 14 Political party 15 Academia/Research Institute/Think tank 16 Judiciary 17 Other (please specify): ________________________ 131 The World Bank Mauritania Country Survey 2012 SECTION A: BACKGROUND INFORMATION (CONT..) A2. Please identify the primary specialization of your work. (Please mark only one response) 1 Agriculture, Agribusiness, Forestry, Fishery 2 Commerce, Trade and Manufacturing 3 Communications, Information Services 4 Economic Management 5 Environment, Natural Resource Management 6 Finance, Banking, Insurance 7 Infrastructure (e.g., Transport, Water, Energy, Telecommunications) 8 Law, Justice 9 Legislature, Politics 10 Social Services (e.g., Education, Health) 11 Oil/mining 12 Other (please specify): ________________________ A3. How familiar are you with the work of the World Bank in Mauritania on a scale of 1-10, 1 meaning “not familiar at all”, 10 meaning “extremely familiar?" 1 2 3 4 5 6 7 8 9 10 Not Extremel y fami l i ar at fami l i ar all A4. How long have you been involved with (or a close observer of) the World Bank’s activities? 1 Less than one year 2 One to three years 3 More than three years A5. Which best represents your geographic location? 1 Nouakchott 2 Outside Nouakchott (Senegal River Region) 3 Outside Nouakchott (North) 4 Outside Nouakchott (East) 132 The World Bank Mauritania Country Survey 2012 SECTION B: GENERAL ISSUES FACING MAURITANIA B1. On a scale of 1-10, 1 meaning “extremely pessimistic”, 10 meaning “extremely optimistic”, please indicate your perspective on the future of the next generation in Mauritania 1 2 3 4 5 6 7 8 9 10 11 Extremel y Extremel y Don't Pes s i mi s ti c Opti mi s ti c Know 133 The World Bank Mauritania Country Survey 2012 SECTION B: GENERAL ISSUES FACING MAURITANIA (CONT..) B2. Listed below are a number of development priorities in Mauritania. Most Second Most Important Important Please identify which one of these you consider the first Most Development Development Important Development Priority. Then identify which one you priority priority consider the Second Most Important Development Priority. (Choose (Choose only only ONE) ONE) 1 Government effectiveness/governance   2 Fight against HIV/AIDS and other communicable diseases   3 Macro-economic growth   4 Fight against corruption   5 Access to education, quality of education   6 Access to health services, quality of health care   7 Access to clean water   8 Improving the effectiveness of the legal and regulatory system   Skills development, employment and income generating 9   opportunities, secifically for young people Improving environmental quality and protecting natural 10   resources 11 Improving mining and oil resources management   12 Improving basic infrastructure (port, electricity, roads)   Enhancing opportunities for private sector/investment including 13   foreign investment 14 Agriculture development (crop production)   15 Agriculture development (livestock)   16 Fishery   17 Improving trade and exports   18 Food security   19 Mitigate gender inequality   20 Promote regional cooperation   21 Reduce internal conflict   22 Mitigate the effects of climate change   23 Improving public financial management and procurement   24 Expanding internet connectivity   Strengthening the capacity of civil society and private sector 25   organizations 26 Improving the quality of life in urban areas   27 Proper housing   28 Others (please specify):___________________________   134 The World Bank Mauritania Country Survey 2012 SECTION B: GENERAL ISSUES FACING MAURITANIA (CONT..) B3. Poverty reduction is a broad term that encompasses work in many different areas. Which TWO areas of development listed below do you believe would contribute most to reducing poverty in Mauritania? (Choose no more than TWO) 1 Government effectiveness/governance 2 Fight against HIV/AIDS and other communicable diseases 3 Macro-economic growth 4 Fight against corruption 5 Access to education, quality of education 6 Access to health services, quality of health care 7 Access to clean water 8 Improving the effectiveness of the legal and regulatory system Skills development, employment and income generating opportunities, specifically for young 9 people 10 Improving environmental quality and protecting natural resources 11 Improving mining and oil resources management 12 Improving basic infrastructure (port, electricity, roads) 13 Enhancing opportunities for private sector/investment including foreign investment 14 Agriculture development (crop production) 15 Agriculture development (livestock) 16 Fishery 17 Improving trade and exports 18 Food security 19 Mitigate gender inequality 20 Promote regional cooperation 21 Reduce internal conflict 22 Mitigate the effects of climate change 23 Improving public financial management and procurement 24 Expanding internet connectivity 25 Strengthening the capacity of civil society and private sector organizations 26 Improving the quality of life in urban areas 27 Proper housing 28 Others (please specify):___________________________ 135 The World Bank Mauritania Country Survey 2012 SECTION B: GENERAL ISSUES FACING MAURITANIA (CONT..) B4. Sustainable economic growth can be driven by a number of factors. Which TWO areas below do you believe would contribute most to generating faster economic growth in Mauritania? (Choose no more than TWO) 1 Government effectiveness/governance 2 Fight against HIV/AIDS and other communicable diseases 3 Fight against corruption 4 Access to education, quality of education 5 Access to health services, quality of health care 6 Access to clean water 7 Improving the effectiveness of the legal and regulatory system Skills development, employment and income generating opportunities, specifically for young 8 people 9 Improving environmental quality and protecting natural resources 10 Improving mining and oil resources management 11 Improving basic infrastructure (port, electricity, roads) 12 Enhancing opportunities for private sector/investment including foreign investment 13 Agriculture development (crop production) 14 Agriculture development (livestock) 15 Fishery 16 Improving trade and exports 17 Food security 18 Mitigate gender inequality 19 Promote regional cooperation 20 Reduce internal conflict 21 Mitigate the effects of climate change 22 Improving public financial management and procurement 23 Expanding internet connectivity 24 Strengthening the capacity of civil society and private sector organizations 25 Improving the quality of life in urban areas 26 Proper housing 27 Others (please specify):___________________________ 136 The World Bank Mauritania Country Survey 2012 SECTION C: OVERALL ATTITUDES TOWARD THE WORLD BANK C1. Overall, please rate your impression of the World Bank’s effectiveness in Mauritania, on a scale of 1-10, 1 being "Not effective at all", 10 being "Very effective." 1 2 3 4 5 6 7 8 9 10 11 Not Very Don't effecti ve effecti ve Know at al l C2. To what extent do the World Bank's financial instruments meet the needs of Mauritania's, on a scale of 1-10, 1 meaning "to no degree at all", 10 meaning "to a very Significant degree." 1 2 3 4 5 6 7 8 9 10 11 to no to a very Don't degree at Si gni fi cant Know all degree C3. To what extent does the World Bank meet Mauritania’s needs for knowledge services (e.g., research, analysis, technical assistance), on a scale of 1-10, 1 meaning "to no degree at all", 10 meaning "to a very Significant degree." 1 2 3 4 5 6 7 8 9 10 11 to no to a very Don't degree a t Si gni fi ca nt Know all degree 137 The World Bank Mauritania Country Survey 2012 SECTION C: OVERALL ATTITUDES TOWARD THE WORLD BANK (CONT..) C4. Based on your observations of the World Bank in Mauritania, 1. What do you think the Bank considers its top priorities in Mauritania? (Choose no more than TWO) 2. Where would it be most productive for the Bank to focus most of its resources in its support of country priorities? (Choose no more than TWO) Where would it be most What do you think the Bank productive for the Bank to considers its top priorities? focus most of its resources? (Choose no more (Choose no more than TWO) than TWO) 1 Government effectiveness/governance   2 Fight against HIV/AIDS and other communicable diseases   3 Macro-economic growth   4 Fight against corruption   5 Access to education, quality of education   6 Access to health services, quality of health care   7 Access to clean water   8 Improving the effectiveness of the legal and regulatory system   Skills development, employment and income generating 9   opportunities, specifically for young people 10 Improving environmental quality and protecting natural resources   11 Improving mining and oil resources management   Enhancing basic 12 Improving infrastructure opportunities (port, for private electricity, roads)including sector/investment   13 foreign investment   14 Agriculture development (crop production)   15 Agriculture development (livestock)   16 Fishery   17 Improving trade and exports   18 Food security   19 Mitigate gender inequality   20 Promote regional cooperation   21 Reduce internal conflict   22 Mitigate the effects of climate change   23 Improving public financial management and procurement   24 Expanding internet connectivity   Strengthening the capacity of civil society and private sector 25   organizations 26 Improving the quality of life in urban areas   27 Proper housing   28 Others (please specify):___________________________   138 The World Bank Mauritania Country Survey 2012 SECTION C: OVERALL ATTITUDES TOWARD THE WORLD BANK (CONT..) C5. In your opinion, what should be the level of involvement of the World Bank in Mauritania's development strategies? 1 The Bank should be more involved 2 The Bank is currently involved at an optimum level 3 The Bank should be less involved 4 The Bank shouldn’t be involved at all 5 Don’t know C6. In broad terms of economic and social development, what is the “greatest” value brought by the World Bank to Mauritania? What is the “second greatest” value? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 The Bank’s knowledge (studies and analyses)   2 Technical advice   3 Policy and economic advice   4 Lending when others won’t   5 Convener/facilitator   6 Donor coordination   7 Ability to mobilize resources (from private sector, government, etc.)   8 Ability to build implementation capacity   9 Financial resources   10 Other (please specify): ___________________   11 None of the above (The World Bank serves no useful purposes)   C7. Which of the following do you identify as the Bank’s greatest weaknesses in its work in Mauritania? (Choose no more than TWO) 1 Imposing technocratic solutions without regard to political realities 2 Not exploring alternative policy options 3 Too bureaucratic in its operational policies and procedures 4 Staff too inaccessible 5 Bank management is not accessible 6 Bank staff are arrogant in their approach 7 Not enough public disclosure of its work 8 The Bank is too influenced by the US, or others (Please specify________________) 9 World Bank procedures too slow and complex to show results on the ground in reasonable time 10 The interventions of the World Bank are inadequately aligned with country priorities 11 The Bank's instruments are not flexible enough to respond to country needs 12 The Bank does not collaborate enough with other donors 13 Other (please specify): __________________________ 139 The World Bank Mauritania Country Survey 2012 SECTION C: OVERALL ATTITUDES TOWARD THE WORLD BANK (CONT..) C8. The World Bank wants to ensure that the knowledge and studies it produces are relevant. Which TWO of the following areas do you think would be most valuable for the Bank to focus its research efforts on in the next few years in Mauritania? (Choose no more than TWO) 1 Education 2 Health 3 Social protection 4 Transport 5 Poverty 6 Governance 7 Anti-corruption 8 Fisheries 9 Enhanced business environment for private sector development 10 Energy 11 Agricultural production/Food security 12 Agri-business 13 Water and sanitation 14 Monitoring and evaluation 15 Public expenditure 16 Public sector performance 17 Oil/mining sector 18 Labor markets/job creation 19 Financial markets 20 Urban/metropolitan development 21 Environmental sustainability/natural resources management 22 Improving equality of opportunity 23 Rural development 24 Climate change 25 Service sector expansion 26 Infrastructure 27 Other (please specify): ____________________________________ 140 The World Bank Mauritania Country Survey 2012 SECTION C: OVERALL ATTITUDES TOWARD THE WORLD BANK (CONT..) C9. In addition to the regular relations with the national Government as its main interlocutor, which TWO of the following groups should the World Bank work with more in your country to ensure better development results there? (Choose no more than TWO) 1 NGOs 2 Local Government 3 Beneficiaries 4 Private sector 5 Community Based Organizations (CBOs) 6 Donor community 7 Parliament 8 Media 9 Faith based organizations 10 Ethinic groups 11 Political parties 12 Other (please specify): ____________________________________ C10. When considering the level of World Bank focus on regions outside of Nouakchott, do you think the World Bank should.. (Please mark only one response) 1 Focus more attention and resources that it has available, on these regions 2 Continue its current region/approach in the country 3 Focus fewer resources that it has available, on these regions C11. How effective have the World Bank's programs and projects in the regions outside of Nouakchott been, on a scale of 1-10, 1 meaning "not effective at all", 10 meaning "extremely effective". 1 2 3 4 5 6 7 8 9 10 11 Not Extremel y Don't effecti ve at effecti ve Know all 141 The World Bank Mauritania Country Survey 2012 SECTION C: OVERALL ATTITUDES TOWARD THE WORLD BANK (CONT..) On a scale of 1-10, 1 meaning you strongly disagree, 10 meaning you strongly agree, please respond to the following statements about the World Bank in Mauritania. Strongly Strongly Don't Disagree Agree Know Overall the Bank currently plays a relevant role in development in C12. 1 2 3 4 5 6 7 8 9 10  Mauritania The Bank’s work is aligned with what I consider the development C13. 1 2 3 4 5 6 7 8 9 10  priorities for this country C14. The Bank’s work reflects its own mission of poverty reduction 1 2 3 4 5 6 7 8 9 10  The World Bank recommends programs and strategies that are C15. 1 2 3 4 5 6 7 8 9 10  realistic for Mauritania The World Bank treats clients and stakeholders in Mauritania with C16. 1 2 3 4 5 6 7 8 9 10  respect C17. The World Bank collaborates well with other donors here 1 2 3 4 5 6 7 8 9 10  C18. The World Bank is responsive 1 2 3 4 5 6 7 8 9 10  C19. Overall, I like to work/interact with Bank staff 1 2 3 4 5 6 7 8 9 10  The Bank is an effective catalyst for discussion on issues related to C20. 1 2 3 4 5 6 7 8 9 10  poverty In general, the strategies that the Bank supports are sustainable over C21. 1 2 3 4 5 6 7 8 9 10  time The World Bank's work promotes country ownership of development C22. 1 2 3 4 5 6 7 8 9 10  strategies The Bank's work promotes the empowerment of poor people to C23. 1 2 3 4 5 6 7 8 9 10  participate in development C24. The World Bank imposes reasonable conditions on its lending 1 2 3 4 5 6 7 8 9 10  C25. The Bank gives appropriate priority to growth issues 1 2 3 4 5 6 7 8 9 10  C26. When thinking about Mauritania's Poverty Reduction Strategy Program (PRSP), to what extent do you believe the World Bank's actions are effectively aligned, on a scale of 1-10, 1 meaning "not at all aligned", 10 meaning "aligned to a very high degree"? 1 2 3 4 5 6 7 8 9 10 11 Not a t a l l Al i gned to Don't a l i gned a very hi gh Know degree 142 The World Bank Mauritania Country Survey 2012 SECTION D: THE WORK OF THE WORLD BANK For each item in the following section, please provide two responses: first, importance, meaning, in your opinion, how important it is for the Bank to be involved in that particular area of work in Mauritania. Second, effectiveness, meaning, how effective do you believe the World Bank is in terms of having a positive impact on that area of development in Mauritania. Level of Importance Level of Effectiveness Not Not Know Know Don't Don't important Very effective Very at all important at all effective D1. Helping to reduce poverty 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  D2. Helping to bring about economic growth 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  D3. Fighting against corruption 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  Helping to improve the investment climate D4. for attracting private sector growth and 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  foreign investment Helping to strengthen the public financial D5. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  management and procurement system Helping to improve the legal and D6. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  regulatory systems Helping to strengthen the government's D7. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  effectiveness Helping to strengthen the capacity of civil D8. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  society and private sector organizations Helping to increase access and quality of D9. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  education Helping to increase access and quality of health services, including the fight D10. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  against HIV/AIDS and other communicable diseases D11. Helping to increase access to clean water 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  D12. Helping reduce internal conflicts 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  Helping to strengthen environment and D13. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  natural resources management Ensuring that attention is paid to gender D14. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  disparities Helping to strengthen the agricultural D15. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  sector/food security D16. Helping to strengthen the fisheries sector 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  D17. Helping to improve port infrastructure 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  D18. Helping to expand internet connectivity 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  Helping to strengthen mining and oil D19. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  resources management Helping to improve the quality of life in D20. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  urban areas Helping to increase access to proper D21. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  housing Helping to lay the foundation to integrate D22. Mauritania into the global and/or sub- 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  regional economy Helping to empower communities to D23. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  participate in their own development Helping Mauritania adapt to/avert risk of D24. 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  climate change Helping to increase professional skills, D25. employment and income generation, 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  specifically for young people 143 The World Bank Mauritania Country Survey 2012 SECTION E: THE WAY THE WORLD BANK DOES BUSINESS Please rate the World Bank in terms of its effectiveness vis-à-vis the particular attribute/ activity listed below using a 1-10 scale, 1 meaning “Not effective at all”, 10 meaning “Very effective”. Not effective Very Don't at all effective Know E1. Technical competence 1 2 3 4 5 6 7 8 9 10  E2. Producing "knowledge" (studies, analyses) that is useful 1 2 3 4 5 6 7 8 9 10  E3. Making the results of studies and analyses readily available 1 2 3 4 5 6 7 8 9 10  E4. Sharing knowledge about international best practices 1 2 3 4 5 6 7 8 9 10  E5. Ability to adapt its knowledge to your country’s needs 1 2 3 4 5 6 7 8 9 10  E6. Ensuring its staff is accessible 1 2 3 4 5 6 7 8 9 10  E7. Providing sound policy and economic advice 1 2 3 4 5 6 7 8 9 10  E8. Straightforwardness in its dealings with you 1 2 3 4 5 6 7 8 9 10  E9. Maintaining consistent messages 1 2 3 4 5 6 7 8 9 10  Promoting the inclusion of local communities (beneficiaries) in the E10. 1 2 3 4 5 6 7 8 9 10  development of strategies Promoting the inclusion of civil society (NGOs, religious groups, E11. 1 2 3 4 5 6 7 8 9 10  interest groups) in the development of strategies Promoting the inclusion of local project experts in the development E12. 1 2 3 4 5 6 7 8 9 10  of strategies Promoting the inclusion of private sector in the development of E13. 1 2 3 4 5 6 7 8 9 10  strategies E14. Giving appropriate priority to poverty reduction 1 2 3 4 5 6 7 8 9 10  E15. Lending in a way that promotes effective development 1 2 3 4 5 6 7 8 9 10  SECTION F: PROJECT/PROGRAM RELATED ISSUES Please rate how much you agree with the following statements on a 1-10 scale, 1 meaning you “Strongly Disagree”, 10 meaning you “Strongly Agree”. Strongly Strongly Don't Disagree Agree Know F1. The Bank is flexible in terms of adjusting to changing circumstances 1 2 3 4 5 6 7 8 9 10  F2. The Bank disburses funds promptly 1 2 3 4 5 6 7 8 9 10  F3. The Bank works efficiently 1 2 3 4 5 6 7 8 9 10  The Bank effectively monitors and evaluates the projects and F4. 1 2 3 4 5 6 7 8 9 10  programs it supports F5. The Bank helps to build capacity at the community level 1 2 3 4 5 6 7 8 9 10  F6. The Bank helps to build capacity of government officials 1 2 3 4 5 6 7 8 9 10  The Bank and partners in government collaborate well together on F7. 1 2 3 4 5 6 7 8 9 10  Bank supported programs and projects in Mauritania F8. The Bank helps to strengthen institutional capacity 1 2 3 4 5 6 7 8 9 10  The Government supports and takes responsibility for development F9. 1 2 3 4 5 6 7 8 9 10  efforts in Mauritania F10. The Bank’s procurement requirements are reasonable 1 2 3 4 5 6 7 8 9 10  144 The World Bank Mauritania Country Survey 2012 SECTION G: THE FUTURE ROLE OF THE WORLD BANK IN MAURITANIA G1. How significant a role do you believe the World Bank should play in Mauritania's development over the medium term in the near future? (1 meaning that the Bank should not play a significant role at all, 10 meaning that the Bank should play a very significant role) 1 2 3 4 5 6 7 8 9 10 11 Not a Very Don't s i gni fi ca nt s i gni fi ca nt Know rol e a t a l l rol e G2. Which one of the following should the World Bank do to make itself of greater value in Mauritania? (Choose only ONE) 1 Improve the quality of its experts as related to Mauritania ’s specific challenges 2 Reduce the complexity of obtaining World Bank financing 3 Focus primarily on advice and advocacy issues Improve the competitiveness of its financing (e.g., cost, timeliness and other terms) compared to 4 markets 5 Offer more innovative financial products 6 Offer more innovative knowledge services 7 Other (please specify): ___________________________________ G3. When World Bank assisted reform efforts fail or are slow to take place, which TWO of the following would you attribute this to? (Choose TWO only) 1 The World Bank works inefficiently/too slow 2 Government works inefficiently/too slowly 3 There is not an adequate level of citizen/civil society participation 4 Poor donor coordination 5 Lack of/inadequate levels of capacity in government 6 Political pressures and obstacles 7 Reforms are not well thought out in light of country challenges 8 Other (please specify): ___________________________________ Please add comments: 145 The World Bank Mauritania Country Survey 2012 SECTION H: COMMUNICATION AND OUTREACH H1. Where do you get most of your information about economic and social development issues in Mauritania? (Choose no more than TWO) 1 Local newspapers 2 International newspapers 3 Local radio 4 International radio 5 Local television 6 International television 7 Periodicals (e.g., journals and magazines) 8 Internet 9 Other (please specify): _________________________ H2. Where do you get most of your information about the World Bank’s development activities in Mauritania? (Choose no more than TWO) 1 Local newspapers 2 International newspapers 3 Local radio 4 International radio 5 Local television 6 International television 7 Periodicals (e.g., journals and magazines) 8 Blogs 9 Internet 10 World Bank conferences, seminars, workshops 11 World Bank publications, materials 12 World Bank website 13 Direct contact/interaction with World Bank staff 14 Other (please specify): _________________________ H3. How you would prefer to receive information from the World Bank? (Choose no more than TWO) 1 World Bank website 2 Face to face meetings/discussions 3 e-newsletters 4 Workshops/conferences 5 Mobile phones 6 Social media (facebook, twitter, youtube) 7 Blogs 8 Others (please specify): ______________________________________________ 146 The World Bank Mauritania Country Survey 2012 SECTION H: COMMUNICATION AND OUTREACH (CONT..) H4. Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is on a list of exceptions? 1 Yes 2 No H5. Have you requested information from the World Bank on its activities in the past year? (If yes please go to Question H6) 1 Yes 2 No H6. Were you able to obtain this information? 1 Yes 2 No H7. Do you have access to the internet? H8. I use/have used the World Bank website: 1 Yes 1 Yes 2 No 2 No H9. I primarily use: 1 The World Bank’s country website(www.worldbank.org/mauritania) 2 The World Bank’s main website (www.worldbank.org) H10. The Internet connection, I mainly use when visiting a World Bank website: 1 High speed 2 Dial-up H11. When I visit the World Bank website, I am generally looking for: 1 Project information 2 Country information 3 Data 4 news 5 Others (please specify): ___________________________________ H12. I generally use the World bank's website in: 1 English 2 French 3 Arabic 147 The World Bank Mauritania Country Survey 2012 SECTION H: COMMUNICATION AND OUTREACH (CONT..) Please rate how much you agree with the following statements on a 1-10 scale, 1 meaning you “Strongly Disagree”, 10 meaning you “Strongly Agree”. Strongly Strongly Don't Disagree Agree Know I find the Bank websites easy to navigate. (Only answer if you have H13. 1 2 3 4 5 6 7 8 9 10  used a Bank website) I find the information on the Bank’s websites useful. (Only answer if H14. 1 2 3 4 5 6 7 8 9 10  you have used a Bank website) When I need information from the World Bank I know how to find it H15. 1 2 3 4 5 6 7 8 9 10  (e.g., whom to call, where to reach them, etc.) H16. The Bank is responsive to my information requests and inquiries 1 2 3 4 5 6 7 8 9 10  Thank you for completing the survey! 148