World Bank Group Country Opinion Survey 2019: The Philippines FY 2019 The Philippines Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 June 2019 World Bank Group Country Opinion Survey 2019: The Philippines Acknowledgements The Philippines Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Jessica Cameron, Antonina Redko, and Yulia Danilina oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, and Irina Popova provided data support. PORG acknowledges the significant contribution from the Philippines country team and the independent fielding agency International Technology Management Corporation. In particular, PORG is grateful for the support from Maribelle Zonaga (Senior Country Operations Officer) and Stephanie Anne Margallo (Team Assistant) who coordinated the survey related activities from Manila, Philippines. 1 World Bank Group Country Opinion Survey 2019: The Philippines Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing the Philippines ..........................................8 V. Overall Attitudes toward the World Bank Group .......................15 VI. Sectoral Effectiveness................................................................21 VII. How the World Bank Group Operates .......................................24 VIII. World Bank Group’s Knowledge and Instruments .....................29 IX. The Future Role of the World Bank Group in the Philippines ....34 X. Communication and Outreach ..................................................38 XI. Appendices ................................................................................42 THE PHILIPPINES 2 World Bank Group Country Opinion Survey 2019: The Philippines I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in the Philippines perceive the WBG. The survey explored: ▪ General Issues Facing the Philippines ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Effectiveness and Results ▪ The World Bank Group’s Knowledge Work and Activities ▪ Working with the World Bank Group ▪ The Future Role of the World Bank Group in the Philippines ▪ Communication and Information Sharing ▪ Background Information II. Methodology From April through May 2019, 910 stakeholders of the WBG in the Philippines were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey (COS). Participants were drawn from the office of the President, office of a Minister, office of a Parliamentarian, employees of ministries/ministerial departments/implementation agencies, Project Management Units (PMUs) overseeing implementation of projects or consultants/contractors working on WBG-supported projects/programs, local government officials or staff, bilateral agencies, multilateral agencies, private sector organizations, the financial sector/private banks, private foundations, NGOs/community-based organizations (CBOs), the media, independent government institutions, trade unions, faith-based groups, youth groups, academia/research institutes/think tanks, and the judiciary branch. A total of 443 stakeholders participated in the survey (49% response rate). Respondents received the questionnaire via post and returned it accordingly (N=395) or received an invitation via email and completed the questionnaire online (N=48). Every country that engages in the Country Opinion Survey must include specific indicator questions that will be aggregated for the WBG’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results of this year’s Country Survey were compared to those of the Country Survey conducted in FY ’16 (response rate was 16%, N = 352). The data were weighted to reach similar stakeholder compositions across both survey years, allowing for more statistically reliable comparisons. Note, stakeholders who identified themselves as “Other” in the stakeholder category options are not included in these comparisons. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY ’16 COS report and the non-weighted data presented in this report. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (see page 90). 3 World Bank Group Country Opinion Survey 2019: The Philippines III. Demographics of the Sample Current Position ▪ For these analyses, the few respondents from the office of the President were combined with the few from the office of a Minister; the few respondents from private foundations, faith- based groups, and youth groups were combined with those from NGOs/CBOs to create a “Civil Society” category; and the few respondents from the office of Parliamentarian, bilateral agencies, multilateral agencies, and the judiciary branch was combined with those who indicated “Other”. Comparisons across stakeholder groups for all survey questions can be found in Appendix B (page 58). 4 World Bank Group Country Opinion Survey 2019: The Philippines III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2019: The Philippines III. Demographics of the Sample (continued) Geographic Locations ▪ For all further analyses, the few respondents from Luzon, Mindanao, and Visayas were combined into one “Outside Metro Manila” category. Geographic location comparisons of indicator questions can be found in Appendix C (page 80). Exposure to Agencies within the World Bank Group ▪ Respondents who indicated that they professionally collaborate with the WBG were asked which agencies they primarily collaborated with in the Philippines. Comparisons for select questions between those who collaborate with the WBG and those who do not can be found in Appendix D (page 83). 6 World Bank Group Country Opinion Survey 2019: The Philippines III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Year comparison: Respondents in this year’s Country Survey indicated significantly higher levels of familiarity with the WBG (weighted mean rating = 7.0) compared to respondents from the FY ‘16 Country Survey (weighted mean rating = 6.6). ▪ Collaboration: Respondents who said that they collaborate with the WBG indicated significantly higher levels of familiarity with the WBG (mean rating = 7.7) compared to those who said that they do not collaborate with the WBG (mean rating = 6.3). ▪ Impact of Familiarity: Respondents’ ratings of familiarity with the WBG were strongly, significantly correlated with their ratings for the WBG’s overall effectiveness in the Philippines and moderately, significantly correlated with their ratings of the extent to which the WBG achieves development results and their agreement that the WBG plays a relevant role in the Philippines’s development. 7 World Bank Group Country Opinion Survey 2019: The Philippines IV. General Issues Facing the Philippines Optimism for the Future of the Philippines Perceptions of Economic Opportunity 8 World Bank Group Country Opinion Survey 2019: The Philippines IV. General Issues Facing the Philippines (continued) Perceptions of Improvement and Decline in Specific Areas 9 World Bank Group Country Opinion Survey 2019: The Philippines IV. General Issues Facing the Philippines (continued) Development Priority ▪ Year comparison: Respondents in the FY ‘16 Country Survey indicated that the most important development priority in the Philippines was poverty reduction (percentage of respondents = 41%), followed by public sector governance/reform (31%), job creation/ employment (26%), climate change (22%), food security (21%), and education (20%). 10 World Bank Group Country Opinion Survey 2019: The Philippines IV. General Issues Facing the Philippines (continued) Factors Contributing to Poverty Reduction 11 World Bank Group Country Opinion Survey 2019: The Philippines IV. General Issues Facing the Philippines (continued) The Impact of Global Challenges on the Philippines 12 World Bank Group Country Opinion Survey 2019: The Philippines IV. General Issues Facing the Philippines (continued) Trust in Institutions ▪ Stakeholders: Respondents from PMUs/Consultants on WBG-supported projects and the financial sector/private banks gave the highest ratings for their trust in the WBG whereas respondents from the private sector gave significantly lower trust ratings. ▪ Collaboration: Respondents who said that they collaborate with the WBG gave significantly higher ratings for their trust in the WBG (mean rating = 8.0) compared to those who said that they do not collaborate with the WBG (mean rating = 7.3). 13 World Bank Group Country Opinion Survey 2019: The Philippines IV. General Issues Facing the Philippines (continued) Attributions for Slow/Failed Reform Efforts ▪ Year comparison: Respondents in the FY ‘16 Country Survey indicated that, when reform efforts fail or are slow to take place in the Philippines, they attribute it to a lack of/inadequate levels of capacity in Government (percentage of respondents = 40%), political pressures and obstacles (32%), the WBG not being sensitive enough to political/ social realities on the ground (29%), and the Government working inefficiently (27%),. 14 World Bank Group Country Opinion Survey 2019: The Philippines V. Overall Attitudes toward the World Bank Group As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness (Indicator Question) ▪ Year comparison: Respondents in this year’s Country Survey gave significantly higher ratings for the WBG’s effectiveness in the Philippines (weighted mean rating = 7.5) compared to respondents from the FY ‘16 Country Survey (weighted mean rating = 7.0). ▪ Stakeholders: Respondents from PMUs/Consultants on WBG-supported projects gave the highest ratings for the WBG’s effectiveness whereas respondents from civil society and the media gave significantly lower ratings. ▪ Collaboration: Respondents who said that they collaborate with the WBG gave significantly higher ratings for the WBG’s effectiveness in the Philippines (mean rating = 7.7) compared to those who said that they do not collaborate with the WBG (mean rating = 6.3). 15 World Bank Group Country Opinion Survey 2019: The Philippines V. Overall Attitudes toward the World Bank Group Achieving Development Results (Indicator Question) ▪ Year comparison: Respondents in this year’s Country Survey gave statistically similar ratings for the extent to which the WBG achieves development results (weighted mean rating = 7.5) compared to respondents from the FY ‘16 Country Survey (weighted mean rating = 7.3). ▪ Stakeholders: Respondents from PMUs/Consultants on WBG-supported projects gave the highest ratings for the extent to which the WBG achieves development results whereas respondents from civil society, the financial sector/private banks, and the media gave significantly lower ratings. ▪ Collaboration: Respondents who said that they collaborate with the WBG gave significantly higher ratings for the extent to which the WBG achieves development results in the Philippines (mean rating = 7.9) compared to those who said that they do not collaborate with the WBG (mean rating = 7.2). 16 World Bank Group Country Opinion Survey 2019: The Philippines V. Overall Attitudes toward the World Bank Group (continued) Influence on the Philippines’s Development Agenda (Indicator Question) ▪ Collaboration: Respondents who said that they collaborate with the WBG gave significantly higher ratings for the extent to which the WBG influences the development agenda in the Philippines (mean rating = 7.7) compared to those who said that they do not collaborate with the WBG (mean rating = 7.1). WBG Staff Preparedness ▪ Stakeholders: Respondents from PMUs/Consultants on WBG-supported projects gave the highest ratings for the extent to which the WBG’s staff is well prepared whereas respondents from the media gave significantly lower ratings. ▪ Collaboration: Respondents who said that they collaborate with the WBG gave significantly higher ratings for the extent to which the WBG’s staff is well prepared (mean rating = 8.0) compared to those who said that they do not collaborate with the WBG (mean rating = 7.1). 17 World Bank Group Country Opinion Survey 2019: The Philippines V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions ▪ Stakeholders: Respondents from PMUs/Consultants on WBG-supported programs gave the highest ratings for the aggregated responses to the twenty-eight COS indicator questions whereas respondents from local government, the media, private sector, civil society, and the office of the President/Minister gave significantly lower ratings. Comparisons for individual indicator questions as a function of stakeholder groups can be found in Appendix B (page 58). ▪ Collaboration: Respondents who said that they collaborate with the WBG gave significantly higher ratings to the twenty-eight COS indicator questions (mean rating = 7.8) compared to those who said that they do not collaborate with the WBG (mean rating = 6.9). Comparisons for individual indicator questions as a function of exposure to the WBG can be found in Appendix F (page 96). 18 World Bank Group Country Opinion Survey 2019: The Philippines V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the FY ‘16 Country Survey indicated that the WBG’s greatest values to the Philippines were its policy advice, studies, analyses (percentage of respondents = 47%), financial resources (40%), capacity development (32%), and technical assistance (29%). 19 World Bank Group Country Opinion Survey 2019: The Philippines V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the FY ‘16 Country Survey indicated that the WBG’s greatest weaknesses in its work in the Philippines were being too influenced by developed countries (percentage of respondents = 23%), the WBG’s processes being too complex (18%), not collaborating enough with stakeholders outside the Government (16%), and not being adequately sensitive to political/social realities (15%). 20 World Bank Group Country Opinion Survey 2019: The Philippines VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Collaboration Comparison 21 World Bank Group Country Opinion Survey 2019: The Philippines VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison 22 World Bank Group Country Opinion Survey 2019: The Philippines VI. Sectoral Effectiveness (continued) Helping the Poorest 23 World Bank Group Country Opinion Survey 2019: The Philippines VII. How the World Bank Group Operates The World Bank Group’s Work in the Philippines: Collaboration Comparison ▪ Stakeholders: Respondents from PMUs/Consultants on WBG-supported projects had the highest levels of agreement for both of these aspects of the WBG’s work whereas respondents from the financial sector/private banks had significantly lower levels of agreement. The World Bank Group’s Work in the Philippines: Year Comparison 24 World Bank Group Country Opinion Survey 2019: The Philippines VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration Comparison ▪ Year comparison: Respondents in this year’s Country Survey had statistically similar levels of agreement for all of these aspects of the WBG’s operations in the Philippines compared to respondents from the FY ‘16 Country Survey. For a complete breakdown, see Appendix E (page 90). ▪ Location: Respondents from Metro Manila had the highest levels of agreement that the WBG takes decisions quickly in the Philippines whereas respondents from Outside Metro Manila had significantly lower levels of agreement. 25 World Bank Group Country Opinion Survey 2019: The Philippines VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration Comparison ▪ Stakeholders: There were significant stakeholder group differences across all of these aspects of the WBG being an effective development partner. For the most part, respondents from PMUs/Consultants on WBG projects gave the highest ratings for these aspects whereas respondents from the office of the President/Minister, civil society, and private sector tended to give significantly lower ratings. For a complete breakdown, see Appendix B (page 58). 26 World Bank Group Country Opinion Survey 2019: The Philippines VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison 27 World Bank Group Country Opinion Survey 2019: The Philippines VII. How the World Bank Group Operates (continued) Supporting the Internally Displaced ▪ Collaboration: Respondents who said that they collaborate with the WBG gave significantly higher ratings for the donor community’s efforts at supporting the government’s efforts to support the internally displaced (mean rating = 7.5) compared to those who said that they do not collaborate with the WBG (mean rating = 6.8). WBG’s Resources to Support the Internally Displaced 28 World Bank Group Country Opinion Survey 2019: The Philippines VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities Frequency of Consulting WBG Knowledge Work and Activities: Year Comparison 29 World Bank Group Country Opinion Survey 2019: The Philippines VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting the Philippines’s Knowledge Needs (Indicator Question) ▪ Year comparison: Respondents in this year’s Country Survey had statistically similar levels of agreement that the WBG meets the Philippines’ needs for knowledge services (weighted mean rating = 7.5) compared to respondents from the FY ‘16 Country Survey (weighted mean rating = 7.4). ▪ Collaboration: Respondents who said that they collaborate with the WBG had significantly higher levels of agreement that the WBG meets the Philippines’ needs for knowledge services (mean rating = 7.9) compared to those who said that they do not collaborate with the WBG (mean rating = 7.1). Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) ▪ Year comparison: Respondents in this year’s Country Survey gave statistically similar ratings for the significance of the contribution of the WBG’s knowledge work and activities (weighted mean rating = 7.4) compared to respondents from the FY ‘16 Country Survey (weighted mean rating = 7.4). ▪ Stakeholders: Respondents from PMUs/Consultants on WBG projects gave the highest ratings for the significance of the contribution of the WBG’s knowledge work and activities whereas respondents from the private sector gave significantly lower ratings. ▪ Collaboration: Respondents who said that they collaborate with the WBG gave significantly higher ratings for the significance of the contribution of the WBG’s knowledge work and activities (mean rating = 7.8) compared to those who said that they do not collaborate with the WBG (mean rating = 7.1). 30 World Bank Group Country Opinion Survey 2019: The Philippines VIII. World Bank Group’s Knowledge and Instruments (continued) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) ▪ Stakeholders: Respondents from PMUs/Consultants on WBG projects gave the highest ratings for the technical quality of the WBG’s knowledge work and activities whereas respondents from the private sector gave significantly lower ratings. ▪ Collaboration: Respondents who said that they collaborate with the WBG gave significantly higher ratings for the technical quality of the WBG’s knowledge work and activities (mean rating = 8.2) compared to those who said that they do not collaborate with the WBG (mean rating = 7.5). 31 World Bank Group Country Opinion Survey 2019: The Philippines VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities 32 World Bank Group Country Opinion Survey 2019: The Philippines VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting the Philippines’s Needs for Financial Instruments (Indicator Question) ▪ Year comparison: Respondents in this year’s Country Survey had significantly higher levels of agreement that the WBG’s financial instruments meets the needs of the Philippines (weighted mean rating = 7.3) compared to respondents from the FY ‘16 Country Survey (weighted mean rating = 6.9). ▪ Collaboration: Respondents who said that they collaborate with the WBG had significantly higher levels of agreement that the WBG’s financial instruments meets the needs of the Philippines (mean rating = 7.7) compared to those who said that they do not collaborate with the WBG (mean rating = 7.0). 33 World Bank Group Country Opinion Survey 2019: The Philippines IX. The Future Role of the WBG in the Philippines Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the FY ’16 Country Survey indicated that, to make itself of greater value, the WBG should increase the level of capacity development in the country (percentage of respondents = 36%), reach out more to groups outside of Government (32%), and collaborate more effectively with Government clients (30%). 34 World Bank Group Country Opinion Survey 2019: The Philippines IX. The Future Role of the WBG in the Philippines (continued) World Bank Group Should Collaborate More with… ▪ Year comparison: Respondents in the FY ‘16 Country Survey indicated that, to ensure better development results in the Philippines, the WBG should collaborate more with local government (percentage of respondents = 50%), followed by NGOs/CBOs (34%), academia/think tanks/research institutes (29%), beneficiaries (23%), and the private sector (21%). 35 World Bank Group Country Opinion Survey 2019: The Philippines IX. The Future Role of the WBG in the Philippines (continued) Where the World Bank Group Should Focus its Resources ▪ Year comparison: Respondents in the FY ‘16 Country Survey indicated that the WBG should focus its resources on public sector governance/reform (percentage of respondents = 28%), poverty reduction (27%), and agricultural development (26%). 36 World Bank Group Country Opinion Survey 2019: The Philippines IX. The Future Role of the WBG in the Philippines (continued) Future Combination of the WBG services ▪ Year comparison: Compared to respondents in this year’s Country Survey, respondents in the FY ‘16 Country Survey indicated statistically similar combinations of services that the WBG should offer more of in the Philippines. 37 World Bank Group Country Opinion Survey 2019: The Philippines X. Communication and Outreach When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 58) for all responses by stakeholder groups. Information Sources ▪ Year comparison: Respondents in the FY ‘16 Country Survey indicated that they got most of their information about economic and social development issues from the Internet (percentage of respondents = 63%), followed by local newspapers (41%), local television (24%), social media (21%), and periodicals (17%). 38 World Bank Group Country Opinion Survey 2019: The Philippines X. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the FY ‘16 Country Survey indicated that they preferred to get their information from the WBG’s seminars/workshops/conferences (percentage of respondents = 48%), the World Bank website (38%), the WBG’s publications and other written materials (37%), and direct contact with the WBG (27%). 39 World Bank Group Country Opinion Survey 2019: The Philippines X. Communication and Outreach (continued) WBG Interaction Frequency 40 World Bank Group Country Opinion Survey 2019: The Philippines X. Communication and Outreach (continued) Frequency of Specific WBG Interactions 41 World Bank Group Country Opinion Survey 2019: The Philippines XI. Appendices A. Responses to All Questions across All Respondents...................... 43 B. Responses to All Questions by Stakeholder Groups ...................... 58 C. Responses to Indicator Questions by Geographic Location........... 80 D. Responses to Select Questions by Collaboration with the WBG ... 83 E. Responses to Select Questions by Year......................................... 90 F. Indicator Questions as a Function of Exposure to the WBG .......... 96 G. WBG Country Opinion Survey FY19 – The Philippines ................... 97 THE PHILIPPINES 42 World Bank Group Country Opinion Survey 2019: The Philippines Appendix A: Responses to All Questions across All Respondents (N=443) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing the Philippines Percentage of Respondents 1. When you think about the future in the Philippines, are you … ? (N=435) Very pessimistic 4.8% Somewhat pessimistic 13.3% Somewhat optimistic 41.1% Very optimistic 37.7% Not sure 3.0% Percentage of Respondents 2. Do you think that economic opportunity for citizens in the Philippines is … ? (N=437) Increasing 67.5% Decreasing 14.4% Staying about the same 18.1% 43 World Bank Group Country Opinion Survey 2019: The Philippines A. General Issues Facing the Philippines (continued) 3. Listed below are a number of development priorities in the Philippines. Please identify which of the following you consider the most important Percentage of Respondents development priorities in the Philippines? (Choose no more than THREE) (Responses Combined; N=439) Poverty reduction 31.4% Anti-corruption 28.2% Urban development (including traffic, pollution, flood control) 27.8% Education 23.9% Agriculture and rural development 22.1% Job creation/employment 20.7% Public sector governance/reform (i.e., government effectiveness, public financial 20.0% management, public expenditure, fiscal system reform) Food security 16.4% Health 13.9% Economic growth 12.8% Climate change (e.g., mitigation, adaptation) 12.1% Transport (e.g., roads, bridges, ports) 10.7% Natural resource management (renewable/non-renewable) 7.1% Disaster risk management 5.9% Water and sanitation 5.5% Equality of opportunity (i.e., social inclusion) 5.2% Social protection (e.g., pensions, targeted social assistance) 5.0% Energy 4.8% Information and communications technology 4.1% National security 3.4% Private sector development 3.0% Peace and development in Mindanao 3.0% Global/regional integration 2.7% Reducing crime and violence 2.1% Judicial reform 1.6% Trade and exports 1.4% Financial markets 1.1% Gender equity (closing the gap between women and men, and boys and girls) 1.1% 44 World Bank Group Country Opinion Survey 2019: The Philippines A. General Issues Facing the Philippines (continued) 4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would Percentage of Respondents contribute most to reducing poverty in the Philippines? (Choose no more than 3) (Responses Combined; N=438) Job creation/employment 47.0% Education 37.2% Agriculture and rural development 37.0% Anti-corruption 32.4% Economic growth 30.6% Public sector governance/reform (i.e., government effectiveness, public financial 17.8% management, public expenditure, fiscal system reform) Food security 13.2% Equality of opportunity (i.e., social inclusion) 10.7% Health 10.0% Social protection (e.g., pensions, targeted social assistance) 8.0% Trade and exports 7.1% Urban development (including traffic, pollution, flood control) 6.6% Climate change (e.g., mitigation, adaptation) 5.5% Transport (e.g., roads, bridges, ports) 5.5% Peace and development in Mindanao 5.0% Private sector development 4.1% Natural resource management (renewable/non-renewable) 4.1% Water and sanitation 3.0% Disaster risk management 2.7% Reducing crime and violence 2.5% Global/regional integration 2.1% Judicial reform 1.8% Financial markets 1.6% Gender equity (closing the gap between women and men, and boys and girls) 1.1% Information and communications technology 0.9% National security 0.5% Energy 0.2% 5. When economic and/or social reform efforts fail or are slow to take place in the Philippines, which of the following would you attribute this to? (Choose no Percentage of Respondents more than TWO) (Responses Combined; N=400) Corruption 58.5% Political pressures and obstacles 33.7% Reforms are not well thought out in light of country challenges 27.0% Poor coordination within the government 21.3% Inadequate level of government accountability 16.8% Inadequate level of capacity in the government 15.8% Inadequate level of citizen/civil society participation 10.8% Obstacles in the judicial system 6.5% Private sector involvement and/or influence 4.8% Inadequate level of donor coordination 0.8% Other 0.8% 45 World Bank Group Country Opinion Survey 2019: The Philippines A. General Issues Facing the Philippines (continued) 6. To what extent do you trust each of the following groups to do what is right? Degree (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 1. The national government 428 4 6.75 2.00 2. Bilateral organizations (e.g., DFID, JICA, GIZ, USAID) 411 17 7.25 1.60 3. The World Bank Group 416 17 7.61 1.62 4. The International Monetary Fund 380 50 7.03 1.72 5. UN 402 24 7.48 1.64 6. Regional development banks 397 30 6.97 1.55 7. Central Bank of the Philippines 412 18 7.57 1.53 8. International private sector 388 35 6.88 1.56 9. Domestic private sector 405 21 6.88 1.59 10. International civil society (e.g., NGOs, CBOs) 405 23 7.18 1.50 11. Domestic civil society (e.g., NGOs, CBOs) 416 14 7.10 1.56 12. Faith-based institutions 406 19 6.93 1.77 13. Domestic traditional media and their web presence (e.g., newspapers, TV 417 11 6.61 1.73 stations, radio) 14. International media and their web presence 414 16 6.84 1.67 15. Web based media (i.e., blogs, social media, other web-based news and 420 12 6.20 1.87 information sources) 7. Please describe the direction the Philippines is moving in, when considering … Percentage of Respondents Getting much Getting Getting Getting much worse somewhat worse Staying the same somewhat better better 1. Human development (e.g., health, education, 2.6% 11.9% 20.2% 53.0% 12.3% and social protection) (N=430) 2. Equal opportunity for girls and boys, men and 0.50% 3.00% 24.00% 53.50% 19.10% women (N=434) 3. Growing Philippines’s economy in a way that 1.4% 7.0% 28.6% 50.9% 12.1% leads to jobs and employment (N-430) 4. The gap between the rich and the poor 8.1% 22.4% 42.7% 24.5% 2.3% (N=433) 5. Making government 4.6% 12.1% 27.4% 47.3% 8.6% more effective (N=431) 6. Anti-corruption (N=430) 10.50% 14.90% 34.40% 34.00% 6.30% 7. Attracting new sources of foreign investment 2.3% 9.8% 26.0% 52.3% 9.5% (N=430) 46 World Bank Group Country Opinion Survey 2019: The Philippines A. General Issues Facing the Philippines (continued) 8. Listed below are global challenges. Which do you think have the most serious Percentage of Respondents impact on the Philippines? (Choose no more than TWO) (Responses Combined; N=426) Climate change 40.1% Jobs/employment 36.6% The gap between the rich and the poor 23.2% Geo-political uncertainty 23.2% Fragility in the Philippines or neighboring countries 18.3% Environmental degradation 17.4% Terrorism 16.0% Technology based disruption 12.4% Trade constraints 8.2% Migrants and refugees 1.6% B. Overall Attitudes toward the World Bank Group (1-Not familiar at all, 10-Extremely familiar) N DK Mean SD 1. How familiar are you with the work of the World Bank Group in 436 n/a 6.91 1.92 the Philippines? (1-Not effective at all, 10-Very effective) N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s 398 38 7.49 1.50 effectiveness in the Philippines.* (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared to help the Philippines solve its most complicated 393 41 7.53 1.51 development challenges? 47 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group (continued) 4. When thinking about how the World Bank Group can have the most impact on development results in the Philippines, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge Percentage of Respondents services) in the Philippines? (Choose no more than THREE) (Responses Combined; N=437) Agriculture and rural development 29.7% Education 23.3% Economic growth 23.3% Poverty reduction 21.7% Urban development (including traffic, pollution, flood control) 20.8% Job creation/employment 20.8% Anti-corruption 19.2% Public sector governance/reform (i.e., government effectiveness, public financial 18.1% management, public expenditure, fiscal system reform) Health 15.8% Climate change (e.g., mitigation, adaptation) 15.6% Food security 11.7% Transport (e.g., roads, bridges, ports) 10.3% Social protection (e.g., pensions, targeted social assistance) 8.7% Financial markets 6.4% Natural resource management (renewable/non-renewable) 6.4% Disaster risk management 5.5% Equality of opportunity (i.e., social inclusion) 4.8% Peace and development in Mindanao 4.1% Information and communications technology 4.1% Water and sanitation 3.9% Private sector development 3.9% Energy 3.7% Global/regional integration 3.4% Judicial reform 2.7% Trade and exports 2.7% National security 2.3% Gender equity (closing the gap between women and men, and boys and girls) 1.4% Reducing crime and violence 0.9% 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=389) activity do you believe is of greatest VALUE and which activity is Greatest 2nd Greatest of second greatest value in the Philippines? Value Value Combined Bringing together different groups of stakeholders 11.8% 6.7% 18.5% Capacity development related to World Bank Group supported 13.4% 11.5% 24.9% projects Technical assistance 15.7% 19.0% 34.7% Policy advice, studies, analyses 17.2% 13.6% 30.8% Financial resources 21.1% 15.6% 36.7% Data and statistics 5.1% 5.1% 10.3% Promoting knowledge sharing 4.9% 4.9% 9.8% Implementation support 7.2% 12.8% 20.0% Mobilizing third party financial resources 2.1% 6.9% 9.0% Donor coordination 0.8% 3.3% 4.1% Other 0.8% 0.5% 1.3% 48 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group (continued) 6. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in the Philippines? (Choose no more than TWO) (Responses Combined; N=423) Not adequately sensitive to political/social realities in the Philippines 25.8% Too influenced by developed countries 18.9% World Bank Group’s processes too slow and complex 18.2% Not enough public disclosure of its work 17.0% Don’t know 16.8% Not willing to honestly criticize policies and reform efforts in the country 15.4% Inadequate World Bank Group’s staffing in the Philippines 13.0% Not sufficiently focused on sustainable results 12.5% Not aligned with country priorities 9.0% Not collaborating enough with civil society (e.g., NGOs, CBOs) 8.3% Staff too inaccessible 5.2% Arrogant in its approach 4.0% Not collaborating enough with partners such as bilaterals, multilaterals, trust 3.3% funds, UN Other 1.7% 7. To what extent do you believe that the World Bank Group’s work and support Percentage of Respondents help the poorest in the Philippines? (Select only ONE response) (N=431) To a fully sufficient degree 8.1% To a somewhat sufficient degree 55.5% To a somewhat insufficient degree 20.9% To a very insufficient degree 3.7% Don't know 11.8% 8. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in Percentage of Respondents your country? (Choose no more than TWO) (Responses Combined; N=434) Local governments 52.8% NGOs/Community-based organizations 33.9% Beneficiaries 27.2% Academia/think tanks/research institutes 24.4% Private sector 15.7% Youth/university groups 12.2% Foundations 8.8% Donor community 7.8% Media 5.5% Don’t know 3.9% Other 1.2% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in the Philippines? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 9. Overall the World Bank Group currently plays a relevant role in development 408 25 7.47 1.64 in the Philippines* 10. The World Bank Group’s work is aligned with what I consider the 407 26 7.25 1.60 development priorities for the Philippines* 49 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Mean Rating the Philippines, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 11. Responsiveness to needs* 387 38 7.11 1.52 12. Flexibility (in terms of the institution’s products and services)* 383 40 6.80 1.51 13. Flexibility (in terms of changing country circumstances)* 370 49 6.87 1.59 14. Being inclusive* 380 39 7.12 1.59 15. Openness (sharing data and other information)* 389 33 7.34 1.63 16. Collaboration with the Government* 400 22 7.57 1.52 17. The speed in which it gets things accomplished on the ground* 377 44 6.99 1.64 18. Helping to bring discipline/effective supervision to implementation of 370 51 7.25 1.53 investment projects* 19. Collaboration with civil society* 351 69 7.07 1.64 20. Staff accessibility* 369 51 7.12 1.71 21. Collaboration with other donors and development partners* 366 56 7.19 1.50 22. Collaboration with the private sector* 337 85 7.10 1.50 23. Straightforwardness and honesty* 385 35 7.50 1.64 24. Treating clients and stakeholders in the Philippines with respect* 389 35 7.76 1.60 25. Being a long-term partner* 398 27 7.99 1.59 50 World Bank Group Country Opinion Survey 2019: The Philippines C. World Bank Group’s Effectiveness and Results 1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it Effectiveness does in the following areas of development in the Philippines? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Social protection (e.g., pensions, targeted social assistance) 252 173 7.23 1.61 2. Gender equity (closing the gap between women and men, and boys and girls) 262 160 7.15 1.58 3. Private sector development 236 180 7.02 1.41 4. Education 287 132 7.30 1.51 5. Public sector governance/reform (i.e., government effectiveness, public financial 314 105 7.49 1.45 management, public expenditure, fiscal system reform) 6. Peace and development in Mindanao 252 167 7.19 1.60 7. Flood management 228 190 7.02 1.62 8. Energy 219 200 7.13 1.55 9. Water and sanitation 244 175 7.18 1.66 10. Job creation/employment 263 156 7.10 1.47 11. Health 257 161 7.21 1.53 12. Financial markets 230 189 7.39 1.45 13. Traffic management 202 214 6.80 1.69 14. Agriculture and rural development 295 124 7.24 1.77 15. Trade and exports 208 208 7.07 1.60 16. Natural resource management (renewable/non-renewable) 248 173 7.13 1.62 17. Climate change (e.g., mitigation, adaptation) 289 132 7.31 1.68 18. Poverty reduction 305 115 7.23 1.72 19. Anti-corruption 253 170 6.83 1.81 20. Economic growth 297 124 7.40 1.56 21. Disaster risk management 272 148 7.32 1.59 22. Equality of opportunity (i.e., social inclusion) 255 163 7.30 1.64 23. Information and communications technology 241 179 7.34 1.53 (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. To what extent does the World Bank Group’s work help to achieve development 391 38 7.48 1.37 results in the Philippines?* (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 3. To what extent does the World Bank Group influence the development agenda 385 42 7.42 1.32 in the Philippines? To what extent do you agree with the following statements about the World Bank Group in the Philippines? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 4. The World Bank Group’s financial instruments (i.e., investment lending, 376 54 7.31 1.46 Development Policy Loan, Trust Funds, etc.) meet the needs of the Philippines* 5. The World Bank Group meets the Philippines’s needs for knowledge services 388 42 7.49 1.53 (e.g., research, analysis, data, technical assistance)* 51 World Bank Group Country Opinion Survey 2019: The Philippines D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=423) Weekly 1.2% Monthly 11.3% A few times a year 40.0% Rarely 29.3% Never 18.2% In the Philippines, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 350 76 7.23 1.46 3. Include appropriate level of stakeholder involvement during preparation 348 80 7.30 1.50 4. Lead to practical solutions 363 64 7.30 1.48 5. Are source of relevant information on global good practices 376 52 7.68 1.48 6. Are adequately disseminated 357 69 7.14 1.61 7. Are adaptable to the Philippines’s specific development challenges and country 375 53 7.36 1.54 circumstances* Overall Evaluations N DK Mean SD 8. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your country?* 395 35 7.45 1.42 (1-Not significant at all, 10-Very significant) 9. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* 381 49 7.78 1.36 (1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 260 163 7.29 1.64 2. The World Bank Group effectively monitors and evaluates the projects and 355 69 7.75 1.38 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 326 96 7.37 1.42 4. The World Bank Group’s Environmental and Social Framework requirements are 322 99 7.56 1.38 reasonable 5. The World Bank Group’s conditions on its lending are reasonable 295 128 7.35 1.55 6. The World Bank Group takes decisions quickly in the Philippines* 310 114 7.32 1.49 7. Working with the World Bank Group increases the Philippines’s institutional 363 59 7.65 1.49 capacity 8. Where country systems (e.g., procurement, financial management, etc.) are 315 109 7.62 1.45 adequate, the World Bank Group makes appropriate use of them* (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 9. To what extent do you believe that the donor community is doing enough to support the government’s efforts related to internally displaced people in the 327 97 7.09 1.54 Philippines? 52 World Bank Group Country Opinion Survey 2019: The Philippines E. Working with the World Bank Group (continued) 10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to the internally displaced people crisis in the Philippines? (Choose no more than Percentage of Respondents TWO) (Responses Combined; N=425) Supporting poor and marginalized local communities 39.1% Jobs 30.8% Infrastructure 29.6% Public services 25.2% Education 24.7% Health 18.6% Business development 15.8% Social cohesion 4.2% Macro issues (fiscal accounts, balance of payments, etc.) 3.3% Don’t know 2.6% Other 0.2% F. The Future Role of the World Bank Group in the Philippines 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in the Philippines? (Choose no more than TWO) (Responses Combined; N=424) Increase the level of capacity development in the country 29.2% Collaborate more effectively with Government clients (e.g., national, state, local) 25.2% Reduce the complexity of obtaining World Bank Group financing 21.7% Engage more directly with beneficiaries 19.8% Offer more innovative financial products 14.4% Improve the quality of its experts as related to the Philippines’s speci fic challenges 14.2% Engage more effectively with civil society (e.g., NGOs, CBOs) 13.9% Help to bring discipline/effective supervision to implementation of World Bank 13.2% Group projects Offer more innovative knowledge services 13.0% Provide more adequate data/knowledge/statistics/figures on the Philippines’s 11.1% economy Engage more effectively with partners such as bilaterals, multilaterals, trust funds, 5.9% UN Engage more effectively with private sector 5.9% Work faster 3.8% Ensure greater selectivity in its work 1.9% Other 1.9% 53 World Bank Group Country Opinion Survey 2019: The Philippines F. The Future Role of the World Bank Group in the Philippines (continued) 2. When considering the combination of services that the World Bank Group offers in the Philippines, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer Percentage of Respondents more of in the Philippines? (Select only ONE response) (N=409) The combination is appropriate for the Philippines 31.8% Financial services 29.6% Knowledge products 26.9% Don't know 6.1% Convening services 4.4% None of the above 1.2% G. Communication and Information Sharing 1. How frequently do you interact with the World Bank Group now in Percentage of Respondents the Philippines? (N=419) Never 25.3% Less than once a year 17.9% Once a year to a few times a year 40.3% Less than once a month 6.4% At least once a month 8.4% At least once a week 1.7% 2. How do you get most of your information about economic and social Percentage of Respondents development issues in the Philippines? (Choose no more than TWO) (Responses Combined; N=426) Economic and development-related websites 52.3% Local television 34.3% Local newspapers (including their websites) 34.3% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 29.3% Periodicals 15.7% International newspapers (including their websites) 14.3% International television 8.0% Local radio 3.5% Other 2.3% Podcasts 0.5% International radio 0.2% 3. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=427) World Bank Group’s seminars/workshops/ conferences 45.9% World Bank Group’s website 41.7% World Bank Group’s publications and other written materials 37.5% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 24.1% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 20.8% e-Newsletters 17.6% 54 World Bank Group Country Opinion Survey 2019: The Philippines G. Communication and Information Sharing (continued) 4. Over the past SIX MONTHS, on average how often did Percentage of Respondents you do any of the following related to the World Bank Every few Every few Every few Group (WBG)? days weeks months Not at all 1. Read, viewed or heard a story about the WBG in local .2% 10.3% 56.8% 32.6% media (newspaper, magazine, TV, radio) (N=417) 2. Read, viewed or heard a story about the WBG in global 1.4% 12.0% 60.0% 26.5% media (newspaper, magazine, TV, radio) (N=415) 3. Interacted with the WBG on Social Media (e.g., read a post or tweet, liked, commented, shared, retweeted) .7% 7.7% 33.3% 58.2% (N=414) 4. Visited a WBG website (e.g., read a blog, used data) 1.5% 9.7% 56.2% 32.7% (N=413) 5. Attended an event/conference hosted by the WBG .2% 3.4% 48.2% 48.2% (N=415) 6. Watched a webinar or online event hosted by the WBG .7% 2.2% 27.8% 69.2% (N=413) 7. Read some or all of a WBG research paper or publication .5% 6.3% 56.5% 36.8% (N=416) 8. Met professionally with WBG staff (N=417) .7% 7.4% 44.8% 47.0% 9. Read a WBG e-newsletter (N=415) .5% 3.1% 37.3% 59.0% H. Background Information 1. Which of the following best describes your current affiliation? Percentage of Respondents (Select only ONE response) (N=430) Employee of a Ministry, Ministerial Department or Implementation Agency 27.0% NGO/Community-Based Organization 11.4% Private Sector Organization 10.9% Local Government Office or Staff 8.1% Academia/Research Institute/Think Tank 7.9% Other 5.3% Independent Government Institution 4.9% PMU overseeing implementation of project/Consultant/Contractor working on 4.0% World Bank Group supported project/program Financial Sector/Private Bank 4.0% Media 4.0% Office of the President 3.0% Office of Minister 2.8% Office of Parliamentarian 1.6% Bilateral Agency 1.4% Youth Group 1.4% Faith-Based Group .9% Private Foundation .7% Multilateral Agency .5% Judiciary Branch .2% 55 World Bank Group Country Opinion Survey 2019: The Philippines H. Background Information (continued) 2. Please identify the primary specialization of your work. Percentage of Respondents (Select only ONE response) (N=424) Education 10.8% Governance 10.6% Finance and markets 9.9% Other 8.7% Agriculture 7.8% Health, nutrition, and population 7.5% Urban, rural, and social development 5.9% Generalist (specialized in multiple sectors) 5.9% Environment and natural resources 5.2% Social protection and labor 4.5% Transport and ICT 4.5% Water 4.2% Macroeconomics and fiscal management 4.2% Trade and competitiveness 1.9% Jobs 1.9% Public-private partnerships 1.4% Poverty 1.4% Energy and extractives 1.2% Climate Change 1.2% Gender 0.7% Fragility, conflict and violence 0.5% 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents (IBRD, IFC, MIGA, ICSID) in your country? (N=426) Yes 43.2% No 56.8% 4. If yes, which of the following agencies of the World Bank Group do you Percentage of Respondents primarily collaborate/work with in the Philippines? (Select only ONE response) (N=183) The World Bank (IBRD) 92.3% The International Finance Corporation (IFC) 7.1% The Multilateral Investment Guarantee Agency (MIGA) 0.5% International Centre for Settlement of Investment Disputes (ICSID) - Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=179) Yes 43.6% No 56.4% 6. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in the Philippines? (Choose no more than TWO) (Responses Combined; N=397) Observer (i.e., follow in media, discuss in informal conversations, etc.) 23.7% Use World Bank Group reports/data 29.5% Engage in World Bank Group related/sponsored events/activities 33.8% Collaborate as part of my professional duties 44.6% Use World Bank Group website for information, data, research, etc. 26.7% 56 World Bank Group Country Opinion Survey 2019: The Philippines H. Background Information (continued) Percentage of Respondents 7. What’s your gender? (N=435) Female 56.8% Male 43.2% Percentage of Respondents 8. What’s your age? (N=438) 25 and under 7.8% 26-35 12.8% 36-45 20.5% 46-55 29.7% 56 and above 29.2% Percentage of Respondents 9. Which best represents your geographic location? (N=437) Metro Manila 80.8% Luzon 15.3% Mindanao 3.0% Visayas .9% 57 World Bank Group Country Opinion Survey 2019: The Philippines Appendix B: Responses to All Questions by Stakeholder Groups1 Office of President/Minister N=25  Employee of a Ministry N=116  PMU/Consultant on WBG-supported project N=17  Local Government N=35  Private Sector N=47  Financial Sector/Private Bank N=17  Civil Society N=62  Media N=17  Independent Government Institution N=21  Academia N=34  Other N=39 A. General Issues Facing the Philippines When you think about the future in the Philippines, are you … ?* Office of Financial Independent President/ Employee of PMU/ Local Private Sector/ Civil Government Percentage of Respondents Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Very pessimistic 12.0% 2.6% 3.1% 8.9% 5.9% 4.9% 5.9% 11.8% Somewhat pessimistic 7.0% 5.9% 9.4% 13.3% 11.8% 24.6% 41.2% 19.0% 17.6% 13.2% Somewhat optimistic 20.0% 47.8% 41.2% 15.6% 37.8% 29.4% 44.3% 41.2% 61.9% 41.2% 44.7% Very optimistic 68.0% 42.6% 52.9% 53.1% 35.6% 52.9% 23.0% 11.8% 19.0% 26.5% 39.5% Not sure 18.8% 4.4% 3.3% 2.9% 2.6% *Significantly different between stakeholder groups Do you think that economic opportunity for citizens in the Philippines is … ? Office of Financial Independent President/ Employee of PMU/ Local Private Sector/ Civil Government Percentage of Respondents Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Increasing 84.0% 78.4% 75.0% 76.5% 69.6% 64.7% 55.7% 47.1% 57.1% 60.6% 59.0% Decreasing 5.2% 6.3% 8.8% 15.2% 5.9% 31.1% 29.4% 28.6% 12.1% 17.9% Staying about the same 16.0% 16.4% 18.8% 14.7% 15.2% 29.4% 13.1% 23.5% 14.3% 27.3% 23.1% 1430 respondents indicated their current affiliation (H1). For these analyses, the few respondents from the office of the President were combined with the few from the office of a Minister; the few respondents from private foundations, faith-based groups, and youth groups were combined with those from NGOs/CBOs to create a “Civil Society” category; and the few respondents from the office of Parliamentarian, bilateral agencies, multilateral agencies, and the judiciary branch was combined with those who in dicated “Other”. 58 World Bank Group Country Opinion Survey 2019: The Philippines A. General Issues Facing the Philippines (continued) Listed below are a number of development priorities in the Philippines. Please identify which of the following you consider the most important development priorities in the Philippines? (Choose no more than THREE) Office of Financial Independent Percentage of Respondents President/ Employee of PMU/ Local Private Sector/ Civil Government (Responses combined) Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Gl oba l /regi ona l i ntegra tion 0.0% 3.5% 0.0% 0.0% 2.2% 0.0% 1.6% 5.9% 4.8% 0.0% 10.3% Food s ecuri ty* 24.0% 15.7% 41.2% 36.4% 2.2% 0.0% 14.5% 17.6% 19.0% 26.5% 5.1% Urba n devel opment* 20.0% 29.6% 23.5% 33.3% 28.3% 47.1% 8.1% 29.4% 33.3% 14.7% 53.8% Pri va te s ector devel opment* 0.0% 0.9% 0.0% 0.0% 17.4% 0.0% 0.0% 0.0% 4.8% 0.0% 7.7% Educa tion 8.0% 23.5% 11.8% 33.3% 30.4% 11.8% 29.0% 23.5% 14.3% 41.2% 15.4% Publ i c s ector governa nce/reform 32.0% 24.3% 17.6% 6.1% 23.9% 35.3% 16.1% 17.6% 9.5% 14.7% 20.5% Pea ce a nd devel opment i n Mi nda na o 8.0% 3.5% 5.9% 0.0% 4.3% 0.0% 1.6% 0.0% 9.5% 2.9% 0.0% Job crea tion/empl oyment 36.0% 21.7% 23.5% 12.1% 19.6% 17.6% 17.7% 17.6% 19.0% 23.5% 15.4% Hea l th 12.0% 17.4% 11.8% 24.2% 6.5% 17.6% 17.7% 17.6% 4.8% 5.9% 10.3% Fi na nci a l ma rkets 0.0% 1.7% 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Soci a l protection 4.0% 10.4% 5.9% 0.0% 0.0% 0.0% 9.7% 5.9% 0.0% 2.9% 0.0% Gender equi ty* 0.0% 0.0% 0.0% 3.0% 0.0% 0.0% 6.5% 0.0% 0.0% 0.0% 0.0% Energy* 0.0% 4.3% 0.0% 18.2% 0.0% 0.0% 3.2% 5.9% 4.8% 14.7% 2.6% Wa ter a nd s a ni tation 0.0% 5.2% 5.9% 9.1% 6.5% 0.0% 6.5% 0.0% 14.3% 2.9% 2.6% Cl i ma te cha nge 8.0% 12.2% 11.8% 12.1% 8.7% 5.9% 19.4% 5.9% 9.5% 8.8% 7.7% Poverty reduction* 40.0% 27.0% 52.9% 6.1% 21.7% 88.2% 40.3% 29.4% 19.0% 29.4% 35.9% Anti-corruption* 36.0% 22.6% 11.8% 39.4% 43.5% 17.6% 21.0% 35.3% 19.0% 32.4% 41.0% Tra de a nd exports 0.0% 0.0% 0.0% 3.0% 6.5% 0.0% 1.6% 0.0% 4.8% 0.0% 0.0% Reduci ng cri me a nd vi ol ence 0.0% 0.0% 0.0% 3.0% 0.0% 5.9% 3.2% 0.0% 9.5% 5.9% 2.6% Na tura l res ource ma na gement 4.0% 4.3% 5.9% 9.1% 4.3% 5.9% 4.8% 11.8% 19.0% 8.8% 2.6% Di s a s ter ri s k ma na gement 0.0% 6.1% 11.8% 6.1% 4.3% 0.0% 3.2% 5.9% 23.8% 2.9% 7.7% Equa l i ty of opportuni ty 0.0% 6.1% 5.9% 0.0% 6.5% 5.9% 12.9% 0.0% 0.0% 2.9% 5.1% Na tiona l s ecuri ty 8.0% 6.1% 0.0% 3.0% 2.2% 0.0% 1.6% 11.8% 4.8% 0.0% 0.0% Informa tion a nd communi ca tions technol ogy 12.0% 4.3% 5.9% 3.0% 2.2% 0.0% 1.6% 5.9% 0.0% 14.7% 0.0% Tra ns port 8.0% 10.4% 5.9% 9.1% 21.7% 5.9% 6.5% 5.9% 23.8% 5.9% 12.8% Agri cul ture a nd rura l devel opment 20.0% 23.5% 29.4% 18.2% 15.2% 29.4% 27.4% 17.6% 14.3% 29.4% 17.9% Judi ci a l reform 4.0% 1.7% 0.0% 0.0% 4.3% 0.0% 1.6% 0.0% 0.0% 0.0% 0.0% Economi c growth 16.0% 13.9% 11.8% 12.1% 8.7% 0.0% 14.5% 23.5% 9.5% 8.8% 15.4% *Significantly different between stakeholder groups 59 World Bank Group Country Opinion Survey 2019: The Philippines A. General Issues Facing the Philippines (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in the Philippines? (Choose no more than 3) Office of Financial Independent Percentage of Respondents President/ Employee of PMU/ Local Private Sector/ Civil Government (Responses combined) Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Tra de a nd exports 0.0% 7.0% 6.3% 8.8% 14.9% 0.0% 6.5% 6.3% 4.8% 2.9% 13.2% Reduci ng cri me a nd vi ol ence* 8.0% 0.0% 6.3% 11.8% 0.0% 5.9% 1.6% 0.0% 4.8% 0.0% 0.0% Cl i ma te cha nge* 0.0% 8.7% 6.3% 2.9% 14.9% 11.8% 4.8% 0.0% 0.0% 0.0% 0.0% Anti-corruption* 12.0% 27.0% 18.8% 52.9% 31.9% 35.3% 27.4% 43.8% 23.8% 38.2% 50.0% Pea ce a nd devel opment i n Mi nda na o 12.0% 10.4% 0.0% 0.0% 2.1% 0.0% 3.2% 6.3% 9.5% 2.9% 0.0% Informa tion a nd communi ca tions technol ogy 0.0% 0.0% 0.0% 2.9% 2.1% 0.0% 3.2% 0.0% 0.0% 0.0% 0.0% Soci a l protection 16.0% 10.4% 0.0% 5.9% 2.1% 17.6% 4.8% 6.3% 4.8% 8.8% 10.5% Economi c growth 44.0% 21.7% 43.8% 23.5% 42.6% 29.4% 24.2% 37.5% 47.6% 29.4% 39.5% Di s a s ter ri s k ma na gement 0.0% 4.3% 6.3% 0.0% 0.0% 0.0% 1.6% 12.5% 4.8% 2.9% 0.0% Agri cul ture a nd rura l devel opment 40.0% 45.2% 43.7% 26.5% 27.7% 29.4% 30.6% 37.5% 33.3% 35.3% 36.8% Tra ns port 4.0% 7.0% 0.0% 8.8% 10.6% 11.8% 1.6% 0.0% 4.8% 2.9% 5.3% Energy 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equa l i ty of opportuni ty 20.0% 12.2% 6.3% 2.9% 6.4% 17.6% 12.9% 12.5% 4.8% 17.6% 5.3% Urba n devel opment 8.0% 7.0% 0.0% 8.8% 10.6% 17.6% 8.1% 0.0% 0.0% 5.9% 2.6% Pri va te s ector devel opment* 0.0% 3.5% 0.0% 0.0% 17.0% 0.0% 1.6% 12.5% 0.0% 2.9% 5.3% Educa tion 32.0% 32.2% 18.8% 32.4% 34.0% 35.3% 48.4% 37.5% 38.1% 58.8% 36.8% Gl oba l /regi ona l i ntegra tion 0.0% 3.5% 6.3% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% 5.3% Job crea tion/empl oyment 48.0% 45.2% 56.3% 61.8% 42.6% 58.8% 38.7% 37.5% 42.9% 50.0% 50.0% Hea l th* 0.0% 11.3% 6.3% 8.8% 8.5% 0.0% 22.6% 6.3% 4.8% 2.9% 10.5% Fi na nci a l ma rkets * 0.0% 0.9% 0.0% 5.9% 8.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Na tura l res ource ma na gement* 0.0% 1.7% 6.3% 2.9% 0.0% 5.9% 9.7% 0.0% 19.0% 0.0% 0.0% Wa ter a nd s a ni tation 8.0% 6.1% 0.0% 0.0% 2.1% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% Na tiona l s ecuri ty 0.0% 0.9% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender equi ty* 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 6.5% 0.0% 0.0% 0.0% 0.0% Food s ecuri ty 28.0% 9.6% 31.3% 11.8% 6.4% 17.6% 14.5% 18.8% 9.5% 17.6% 10.5% Judi ci a l reform 0.0% 0.9% 0.0% 0.0% 2.1% 0.0% 3.2% 12.5% 0.0% 2.9% 0.0% Publ i c s ector governa nce/reform 20.0% 22.6% 25.0% 11.8% 10.6% 5.9% 14.5% 12.5% 38.1% 17.6% 15.8% *Significantly different between stakeholder groups 60 World Bank Group Country Opinion Survey 2019: The Philippines A. General Issues Facing the Philippines (continued) When economic and/or social reform efforts fail or are slow to take place in the Philippines, which of the following would you attribute this to? (Choose no more than TWO) Office of Financial Independent Percentage of Respondents President/ Employee of PMU/ Local Private Sector/ Civil Government (Responses combined) Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Reforms a re not wel l thought out i n l i ght of 22.2% 36.1% 31.3% 26.7% 26.8% 17.6% 24.1% 6.7% 23.8% 17.9% 22.9% country cha l l enges Poor coordi na tion wi thi n the government 22.2% 24.1% 18.8% 20.0% 4.9% 11.8% 22.4% 26.7% 9.5% 32.1% 31.4% Ina dequa te l evel of ca pa ci ty i n the 0.0% 15.7% 6.3% 13.3% 7.3% 23.5% 17.2% 6.7% 33.3% 25.0% 17.1% government Corruption* 72.2% 40.7% 50.0% 70.0% 70.7% 58.8% 63.8% 73.3% 52.4% 64.3% 60.0% Pri va te s ector i nvol vement a nd/or i nfl uence* 0.0% 3.7% 6.3% 13.3% 9.8% 17.6% 0.0% 6.7% 4.8% 0.0% 0.0% Pol i tica l pres s ures a nd obs tacl es * 44.4% 51.9% 47.1% 13.3% 34.1% 29.4% 19.0% 20.0% 33.3% 14.3% 40.0% Obs tacl es i n the judi ci a l s ys tem* 0.0% 3.7% 6.3% 13.3% 14.6% 5.9% 10.3% 20.0% 0.0% 0.0% 2.9% Ina dequa te l evel of ci tizen/ci vi l s oci ety 16.7% 7.4% 12.5% 3.3% 7.3% 5.9% 19.0% 13.3% 9.5% 17.9% 8.6% pa rtici pa tion Ina dequa te l evel of donor coordi na tion 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 3.4% 0.0% 0.0% 0.0% 0.0% Ina dequa te l evel of government 27.8% 10.2% 18.8% 10.0% 22.0% 17.6% 20.7% 26.7% 23.8% 25.0% 14.3% a ccountabi l i ty Other 0.0% 1.9% 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 61 World Bank Group Country Opinion Survey 2019: The Philippines A. General Issues Facing the Philippines (continued) To what extent do you trust each of the following groups to do what is right? (1-To no degree at all, 10-To a very significant degree) Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n The national government* 25 7.68 113 7.65 16 6.81 34 7.26 46 5.43 17 6.47 59 5.83 16 5.63 21 6.29 33 6.85 36 6.83 Bilateral organizations* 25 7.16 113 7.73 15 8.20 27 6.44 45 6.29 17 7.59 59 6.90 15 7.07 19 7.95 31 6.94 35 7.71 The World Bank Group* 25 7.48 112 7.83 16 8.56 28 7.25 43 7.02 17 8.41 60 7.27 14 7.36 20 8.05 32 7.16 37 7.92 The International Monetary Fund* 25 6.76 93 7.44 12 7.58 27 6.41 42 6.36 16 7.69 55 6.31 14 7.14 20 7.80 29 6.79 36 7.69 UN* 25 7.40 103 7.76 13 8.15 29 6.59 41 6.68 16 8.06 60 7.30 14 7.50 19 7.89 33 7.36 37 8.05 Regional development banks* 25 6.68 103 7.45 12 7.75 26 6.42 45 6.27 16 6.94 59 6.49 13 7.08 19 7.32 31 7.06 38 7.39 Central Bank of the Philippines* 25 7.68 109 8.00 13 7.92 28 7.00 46 7.30 17 8.53 58 6.93 14 7.43 20 7.85 34 7.18 37 7.70 International private sector 25 6.76 94 7.10 10 7.00 28 6.86 45 6.78 16 7.19 58 6.31 15 6.93 17 7.12 33 6.67 36 7.33 Domestic private sector 25 6.80 106 7.14 10 6.50 30 6.63 44 6.82 15 7.20 59 6.47 16 7.06 18 7.17 33 6.76 38 7.03 International civil society* 25 7.04 106 7.34 12 7.42 32 7.16 43 6.37 14 7.71 59 7.27 16 7.50 17 7.00 33 6.88 37 7.54 Domestic civil society* 24 6.67 113 7.36 13 6.62 32 7.00 43 6.14 14 7.43 59 7.56 16 7.31 19 6.84 33 6.64 38 7.63 Faith-based institutions* 25 6.24 109 7.39 14 6.64 30 6.30 42 6.07 14 7.21 55 7.31 14 6.93 21 7.14 33 6.76 37 6.84 Domestic traditional media and 24 6.83 110 6.68 15 6.13 32 6.53 43 5.79 15 7.20 59 6.80 16 7.00 21 6.29 33 6.42 38 6.92 their web presence International media and their 25 6.76 108 6.87 14 6.50 33 6.67 45 6.24 15 7.27 58 6.95 16 6.94 20 7.15 33 6.76 36 7.19 web presence Web-based media 25 5.80 111 6.13 14 5.93 33 6.79 44 5.61 15 7.07 59 6.44 16 5.75 21 5.52 33 6.21 38 6.45 *Significantly different between stakeholder groups 62 World Bank Group Country Opinion Survey 2019: The Philippines A. General Issues Facing the Philippines (continued) Please describe the direction the country is moving in, when considering … (1-Getting much worse, 5-Getting much better) Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n Human development* 24 4.25 115 3.88 16 3.50 35 3.66 46 3.28 17 3.35 59 3.24 14 3.50 21 3.67 33 3.39 38 3.63 Equal opportunity for girls and 25 4.24 115 4.14 16 3.81 35 3.94 46 3.59 17 3.82 62 3.53 14 3.71 21 4.14 33 3.82 38 3.76 boys, men and women* Growing Philippines’s economy in a way that leads to jobs and 25 4.28 113 3.77 16 3.44 34 3.71 45 3.62 17 3.88 62 3.24 14 3.50 21 3.76 33 3.61 38 3.53 employment* The gap between the rich and the 25 3.04 115 3.17 16 2.63 34 2.82 46 2.87 17 3.06 62 2.58 14 2.79 21 2.90 33 2.67 38 2.97 poor* Making government more 24 4.17 115 3.63 16 3.37 35 3.57 45 3.22 17 3.47 61 3.10 14 2.79 21 3.38 33 3.27 38 3.34 effective* Anti-corruption* 25 3.76 113 3.34 16 3.13 35 3.17 45 3.04 17 3.12 62 2.74 14 2.43 21 3.10 33 2.82 37 3.05 Attracting new sources of foreign 25 3.96 113 3.68 16 3.38 34 3.74 46 3.54 17 3.41 62 3.29 14 3.43 21 3.81 33 3.33 37 3.59 investment* *Significantly different between stakeholder groups Listed below are global challenges. Which do you think have the most serious impact of the Philippines? (Choose no more than TWO) Office of Financial Independent Percentage of Respondents President/ Employee of PMU/ Local Private Sector/ Civil Government (Responses combined) Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Fra gi l i ty i n the Phi l i ppi nes or nei ghbori ng 8.7% 21.1% 15.4% 22.9% 17.4% 0.0% 16.4% 20.0% 23.8% 20.6% 25.0% countri es Technol ogy ba s ed di s ruption* 0.0% 4.4% 15.4% 20.0% 19.6% 5.9% 13.1% 20.0% 4.8% 26.5% 13.9% Mi gra nts a nd refugees 0.0% 1.8% 0.0% 0.0% 2.2% 0.0% 1.6% 0.0% 0.0% 8.8% 0.0% Jobs /empl oyment 8.7% 36.0% 38.5% 48.6% 28.3% 35.3% 44.3% 26.7% 23.8% 47.1% 41.7% Tra de cons tra i nts 8.7% 10.5% 0.0% 5.7% 10.9% 5.9% 9.8% 0.0% 9.5% 0.0% 11.1% Geo-pol i tica l uncertai nty 34.8% 25.4% 30.8% 14.3% 17.4% 47.1% 18.0% 6.7% 33.3% 20.6% 30.6% Cl i ma te cha nge 47.8% 42.1% 38.5% 40.0% 43.5% 35.3% 45.9% 40.0% 52.4% 29.4% 16.7% Terrori s m* 39.1% 16.7% 0.0% 14.3% 26.1% 0.0% 3.3% 26.7% 23.8% 11.8% 16.7% The ga p between the ri ch a nd the poor* 34.8% 21.9% 30.8% 5.7% 13.0% 47.1% 36.1% 46.7% 4.8% 11.8% 25.0% Envi ronmental degra da tion 17.4% 17.5% 23.1% 20.0% 19.6% 23.5% 11.5% 6.7% 19.0% 20.6% 19.4% *Significantly different between stakeholder groups 63 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean How familiar are you with the work of the World Bank Group in 25 7.60 115 7.40 17 7.71 34 5.79 46 6.72 17 6.59 62 6.76 16 4.88 21 6.90 33 6.88 38 7.18 the Philippines?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between stakeholder groups Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean Overall, please rate your impression of the WBG’s 22 7.45 110 7.59 17 8.18 30 7.43 39 7.59 14 7.71 61 6.92 11 6.82 19 8.00 30 7.13 36 7.97 effectiveness in the Philippines.* (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n To what extent do you believe the WBG's staff is well prepared to help the Philippines solve its 21 7.38 108 7.78 17 8.29 28 7.18 40 7.20 16 7.81 61 7.05 10 6.80 16 7.69 31 7.68 36 7.69 most complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 64 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in the Philippines, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in the Philippines? (Choose no more than THREE) Office of Financial Independent Percentage of Respondents President/ Employee of PMU/ Local Private Sector/ Civil Government (Responses combined) Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Hea l th* 0.0% 17.4% 11.8% 31.4% 8.7% 5.9% 22.6% 25.0% 9.5% 9.4% 15.8% Fi na nci a l ma rkets 4.0% 3.5% 0.0% 8.6% 10.9% 11.8% 3.2% 6.3% 4.8% 6.3% 10.5% Soci a l protection 8.0% 9.6% 11.8% 2.9% 2.2% 5.9% 16.1% 12.5% 0.0% 6.3% 15.8% Gl oba l /regi ona l i ntegra tion 4.0% 2.6% 5.9% 2.9% 4.3% 0.0% 4.8% 6.3% 4.8% 0.0% 5.3% Food s ecuri ty* 24.0% 10.4% 29.4% 28.6% 6.5% 0.0% 11.3% 12.5% 4.8% 6.3% 2.6% Urba n devel opment* 4.0% 30.4% 5.9% 22.9% 23.9% 35.3% 8.1% 0.0% 9.5% 25.0% 31.6% Wa ter a nd s a ni tation* 0.0% 3.5% 0.0% 0.0% 4.3% 5.9% 4.8% 0.0% 19.0% 0.0% 5.3% Pea ce a nd devel opment i n Mi nda na o 8.0% 7.8% 0.0% 0.0% 0.0% 0.0% 3.2% 6.3% 9.5% 6.3% 0.0% Job crea tion/empl oyment 28.0% 20.0% 35.3% 20.0% 19.6% 23.5% 17.7% 18.8% 14.3% 18.8% 18.4% Gender equi ty* 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 8.1% 0.0% 0.0% 0.0% 0.0% Energy* 4.0% 0.9% 0.0% 2.9% 2.2% 0.0% 0.0% 6.3% 14.3% 12.5% 7.9% Pri va te s ector devel opment* 0.0% 0.9% 5.9% 0.0% 15.2% 0.0% 4.8% 6.3% 0.0% 6.3% 2.6% Educa tion* 20.0% 17.4% 5.9% 28.6% 23.9% 17.6% 38.7% 31.3% 23.8% 40.6% 7.9% Publ i c s ector governa nce/reform 24.0% 27.0% 29.4% 8.6% 15.2% 5.9% 11.3% 6.3% 14.3% 25.0% 15.8% Na tiona l s ecuri ty 4.0% 0.9% 0.0% 5.7% 0.0% 0.0% 1.6% 6.3% 0.0% 3.1% 5.3% Informa tion a nd communi ca tions technol ogy 12.0% 2.6% 0.0% 8.6% 2.2% 0.0% 4.8% 6.3% 0.0% 9.4% 2.6% Tra ns port* 20.0% 13.0% 11.8% 8.6% 23.9% 5.9% 1.6% 0.0% 4.8% 3.1% 13.2% Cl i ma te cha nge 0.0% 20.9% 17.6% 8.6% 8.7% 35.3% 19.4% 6.3% 9.5% 12.5% 13.2% Poverty reduction 24.0% 20.0% 35.3% 8.6% 19.6% 35.3% 19.4% 18.8% 28.6% 21.9% 34.2% Anti-corruption 24.0% 14.8% 5.9% 20.0% 32.6% 17.6% 19.4% 18.8% 23.8% 15.6% 18.4% Economi c growth 40.0% 16.5% 17.6% 34.3% 34.8% 23.5% 21.0% 31.3% 23.8% 9.4% 23.7% Di s a s ter ri s k ma na gement 4.0% 8.7% 0.0% 0.0% 4.3% 0.0% 1.6% 6.3% 19.0% 6.3% 5.3% Equa l i ty of opportuni ty* 8.0% 3.5% 5.9% 0.0% 2.2% 5.9% 14.5% 6.3% 0.0% 6.3% 0.0% Agri cul ture a nd rura l devel opment 32.0% 33.0% 52.9% 31.4% 23.9% 35.3% 19.4% 25.0% 28.6% 28.1% 34.2% Judi ci a l reform 0.0% 3.5% 0.0% 0.0% 4.3% 0.0% 8.1% 6.3% 0.0% 0.0% 0.0% Tra de a nd exports 0.0% 1.7% 0.0% 8.6% 4.3% 5.9% 0.0% 0.0% 9.5% 3.1% 2.6% Reduci ng cri me a nd vi ol ence 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 3.2% 0.0% 4.8% 0.0% 0.0% Na tura l res ource ma na gement* 0.0% 3.5% 0.0% 2.9% 0.0% 11.8% 9.7% 12.5% 19.0% 12.5% 7.9% *Significantly different between stakeholder groups 65 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of sec ond greatest value in the Philippines? Office of Financial Independent Greatest Value President/ Employee of PMU/ Local Private Sector/ Civil Government Percentage of Respondents Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Bri ngi ng together di fferent groups of 21.7% 9.7% 6.7% 22.7% 4.4% 17.6% 20.0% 0.0% 5.3% 10.3% 8.8% s takehol ders Ca pa ci ty devel opment rel a ted to Worl d Ba nk 0.0% 12.6% 20.0% 9.1% 8.9% 5.9% 10.0% 33.3% 21.1% 17.2% 26.5% Group s upported projects Techni ca l a s s i s tance 17.4% 18.4% 20.0% 4.5% 17.8% 0.0% 20.0% 8.3% 10.5% 24.1% 8.8% Pol i cy a dvi ce, s tudi es , a na l ys es 8.7% 21.4% 6.7% 0.0% 28.9% 23.5% 13.3% 8.3% 26.3% 10.3% 17.6% Fi na nci a l res ources 39.1% 21.4% 13.3% 40.9% 24.4% 11.8% 16.7% 33.3% 10.5% 10.3% 20.6% Da ta a nd s tatis tics 4.3% 2.9% 13.3% 0.0% 8.9% 11.8% 3.3% 0.0% 0.0% 10.3% 8.8% Promoting knowl edge s ha ri ng* 0.0% 1.0% 6.7% 18.2% 2.2% 5.9% 5.0% 0.0% 0.0% 10.3% 8.8% Impl ementation s upport 4.3% 11.7% 6.7% 4.5% 4.4% 11.8% 6.7% 16.7% 5.3% 3.4% 0.0% Mobi l i zi ng thi rd pa rty fi na nci a l res ources * 0.0% 1.0% 0.0% 0.0% 0.0% 11.8% 3.3% 0.0% 10.5% 3.4% 0.0% Donor coordi na tion 0.0% 0.0% 6.7% 0.0% 0.0% 0.0% 1.7% 0.0% 0.0% 0.0% 0.0% Other* 4.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 10.5% 0.0% 0.0% Office of Financial Independent 2nd Greatest Value President/ Employee of PMU/ Local Private Sector/ Civil Government Percentage of Respondents Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Bri ngi ng together di fferent groups of 14.3% 7.8% 18.7% 4.3% 4.4% 11.8% 3.3% 16.7% 0.0% 3.3% 5.9% s takehol ders Ca pa ci ty devel opment rel a ted to Worl d Ba nk 9.5% 12.6% 6.3% 17.4% 13.3% 29.4% 11.7% 8.3% 5.3% 13.3% 2.9% Group s upported projects Techni ca l a s s i s tance 0.0% 26.2% 18.7% 21.7% 11.1% 11.8% 18.3% 0.0% 21.1% 10.0% 26.5% Pol i cy a dvi ce, s tudi es , a na l ys es 4.8% 14.6% 25.0% 4.3% 15.6% 5.9% 15.0% 0.0% 26.3% 23.3% 5.9% Fi na nci a l res ources * 4.8% 6.8% 12.5% 21.7% 26.7% 11.8% 28.3% 8.3% 5.3% 16.7% 23.5% Da ta a nd s tatis tics 0.0% 6.8% 0.0% 4.3% 2.2% 5.9% 3.3% 25.0% 10.5% 0.0% 5.9% Promoting knowl edge s ha ri ng 0.0% 6.8% 6.3% 0.0% 6.7% 0.0% 3.3% 0.0% 10.5% 10.0% 2.9% Impl ementation s upport 28.6% 11.7% 0.0% 17.4% 13.3% 23.5% 5.0% 16.7% 15.8% 16.7% 8.8% Mobi l i zi ng thi rd pa rty fi na nci a l res ources * 23.8% 4.9% 6.3% 8.7% 4.4% 0.0% 3.3% 25.0% 5.3% 3.3% 14.7% Donor coordi na tion 14.3% 1.9% 6.3% 0.0% 2.2% 0.0% 5.0% 0.0% 0.0% 3.3% 2.9% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 66 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in the Philippines? (Choose no more than TWO) Office of Financial Independent Percentage of Respondents President/ Employee of PMU/ Local Private Sector/ Civil Government (Responses combined) Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other WBG’s proces s es too s l ow a nd compl ex 20.8% 21.4% 17.6% 14.7% 26.1% 35.3% 13.3% 6.3% 15.0% 12.5% 14.7% Not s uffi ci ently focus ed on s us tai na bl e 12.5% 9.8% 5.9% 14.7% 2.2% 11.8% 8.3% 12.5% 25.0% 25.0% 17.6% res ul ts Not a l i gned wi th country pri ori ties * 16.7% 5.4% 0.0% 20.6% 17.4% 17.6% 5.0% 6.3% 5.0% 9.4% 0.0% Not a dequa tel y s ens i tive to pol i tica l /s oci a l 37.5% 42.0% 29.4% 20.6% 8.7% 11.8% 20.0% 6.3% 40.0% 15.6% 23.5% rea l i ties i n the Phi l i ppi nes * Too i nfl uenced by devel oped countri es 20.8% 22.3% 23.5% 17.6% 26.1% 23.5% 18.3% 6.3% 0.0% 15.6% 17.6% Staff too i na cces s i bl e* 0.0% 11.6% 5.9% 2.9% 4.3% 5.9% 0.0% 0.0% 0.0% 12.5% 0.0% Not col l a bora ting enough wi th pa rtners s uch 12.5% 1.8% 0.0% 5.9% 2.2% 5.9% 6.7% 0.0% 0.0% 0.0% 2.9% a s bi l a tera l s , mul til a tera l s , trus t funds , UN Not col l a bora ting enough wi th ci vi l s oci ety* 4.2% 1.8% 0.0% 5.9% 6.5% 0.0% 31.7% 0.0% 5.0% 6.3% 5.9% Not wi l l i ng to hones tly cri tici ze pol i ci es a nd 12.5% 18.8% 17.6% 2.9% 10.9% 23.5% 23.3% 6.3% 15.0% 15.6% 11.8% reform efforts i n the country Not enough publ i c di s cl os ure of i ts work* 0.0% 10.7% 11.8% 26.5% 8.7% 11.8% 26.7% 37.5% 25.0% 9.4% 35.3% Arroga nt i n i ts a pproa ch 0.0% 2.7% 5.9% 0.0% 4.3% 11.8% 6.7% 0.0% 0.0% 9.4% 5.9% Ina dequa te Worl d Ba nk Group’s s taffi ng i n 20.8% 16.1% 11.8% 11.8% 17.4% 11.8% 11.7% 0.0% 5.0% 6.3% 11.8% the Phi l i ppi nes Other* 12.5% 0.9% 0.0% 0.0% 4.3% 0.0% 0.0% 0.0% 5.0% 0.0% 0.0% Don’t know* 0.0% 11.6% 29.4% 26.5% 21.7% 5.9% 8.3% 50.0% 20.0% 25.0% 17.6% *Significantly different between stakeholder groups To what extent do you believe that the World Bank Group’s work and support help the poorest in the Philippines? (Select only ONE response) Office of Financial Independent President/ Employee of PMU/ Local Private Sector/ Civil Government Percentage of Respondents Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other To a fully sufficient degree 4.0% 8.0% 29.4% 8.6% 15.2% 4.9% 13.3% 4.8% 9.1% 2.8% To a somewhat sufficient degree 56.0% 61.1% 58.8% 51.4% 45.7% 41.2% 47.5% 53.3% 52.4% 60.6% 72.2% To a somewhat insufficient degree 12.0% 21.2% 22.9% 19.6% 47.1% 29.5% 6.7% 19.0% 18.2% 11.1% To a very insufficient degree 16.0% 5.9% 2.9% 6.5% 5.9% 6.6% 6.7% 2.8% Don't know 12.0% 9.7% 5.9% 14.3% 13.0% 5.9% 11.5% 20.0% 23.8% 12.1% 11.1% 67 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group (continued) In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of Financial Independent Percentage of Respondents President/ Employee of PMU/ Local Private Sector/ Civil Government (Responses combined) Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Founda tions * 4.0% 3.5% 0.0% 25.7% 17.4% 11.8% 8.3% 6.7% 0.0% 15.2% 5.3% Medi a 16.0% 5.2% 0.0% 2.9% 2.2% 11.8% 3.3% 13.3% 4.8% 3.0% 7.9% Youth/uni vers i ty groups * 4.0% 7.8% 11.8% 17.1% 10.9% 5.9% 8.3% 33.3% 14.3% 36.4% 7.9% Pri va te s ector* 16.0% 18.3% 11.8% 0.0% 37.0% 41.2% 6.7% 13.3% 14.3% 3.0% 18.4% Loca l governments * 68.0% 60.0% 64.7% 57.1% 47.8% 52.9% 33.3% 20.0% 76.2% 30.3% 63.2% Benefi ci a ri es 48.0% 29.6% 35.3% 14.3% 17.4% 17.6% 36.7% 20.0% 19.0% 21.2% 31.6% Donor communi ty* 8.0% 5.2% 5.9% 22.9% 13.0% 5.9% 11.7% 6.7% 4.8% 3.0% 0.0% NGOs /Communi ty-ba s ed orga ni za tions * 20.0% 30.4% 35.3% 22.9% 21.7% 11.8% 66.7% 40.0% 28.6% 21.2% 39.5% Aca demi a /thi nk tanks /res ea rch i ns titutes * 8.0% 31.3% 23.5% 8.6% 23.9% 41.2% 13.3% 13.3% 33.3% 57.6% 15.8% Other 4.0% 0.9% 0.0% 0.0% 2.2% 0.0% 0.0% 6.7% 0.0% 0.0% 2.6% Don’t know 0.0% 2.6% 5.9% 8.6% 4.3% 0.0% 5.0% 13.3% 0.0% 3.0% 2.6% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group’s work in the Philippines? (1-Strongly disagree, 10-Strongly agree) Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n Overall the World Bank Group currently plays a relevant role in 22 7.09 110 7.59 17 8.47 29 7.72 41 7.17 17 6.88 59 7.05 12 7.50 21 7.52 32 7.47 37 7.92 development in the Philippines* The WBG’s work is aligned with what I consider the development 24 6.62 111 7.68 17 8.59 30 7.37 40 7.00 17 6.47 59 6.66 11 6.82 19 7.42 32 7.06 37 7.51 priorities for the Philippines* *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group (continued) To what extent is the WBG an effective development partner in the Philippines, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n Responsiveness to needs* 22 6.77 108 7.39 17 8.00 30 6.90 35 6.63 15 6.73 54 6.52 10 7.10 19 7.47 32 7.22 36 7.31 Flexibility (in terms of the institution’s products and 22 6.14 108 7.05 15 7.73 29 6.72 35 6.34 17 6.76 53 6.42 11 7.00 19 7.42 30 6.60 34 6.88 services)* Flexibility (in terms of changing 22 6.36 100 7.31 14 7.64 28 6.54 37 6.54 17 6.59 53 6.36 11 7.00 18 7.33 29 6.48 32 7.09 country circumstances)* Being inclusive* 22 6.32 103 7.49 15 8.00 30 6.70 36 6.83 16 7.12 55 6.44 11 7.45 17 7.76 32 7.25 34 7.26 Openness (sharing data and other 22 6.73 107 7.67 16 8.44 28 6.82 36 6.97 17 7.47 59 6.95 11 6.36 19 7.68 31 7.55 33 7.61 information)* Collaboration with the 23 7.26 110 7.97 16 8.75 30 7.20 38 6.92 17 7.29 59 7.17 11 6.82 20 7.90 32 7.50 35 7.74 Government* The speed in which it gets things 23 6.61 105 7.32 16 8.19 29 6.83 36 6.33 16 5.94 54 6.59 10 7.00 18 7.28 29 7.28 32 7.09 accomplished on the ground* Helping to bring discipline/ effective supervision to 19 6.89 105 7.68 15 8.40 29 6.76 36 6.58 15 7.07 54 6.69 11 7.00 18 7.56 27 7.33 33 7.52 implementation of investment projects* Collaboration with civil society* 20 6.80 85 7.44 12 8.33 28 6.75 37 7.00 17 6.41 53 6.25 11 7.27 15 7.33 32 7.38 32 7.34 Staff accessibility* 20 6.50 106 7.58 15 8.07 29 6.52 33 6.85 17 7.29 50 6.38 11 7.27 19 7.74 27 6.81 32 7.16 Collaboration with other donors 17 6.35 101 7.51 13 7.92 30 6.80 37 6.86 17 7.12 53 6.83 11 7.45 16 7.62 28 7.29 34 7.29 and development partners* Collaboration with the private 17 6.41 80 7.26 12 7.50 28 6.93 37 6.49 17 7.59 49 6.82 11 7.64 16 7.62 26 7.04 34 7.26 sector* Straightforwardness and 22 7.23 105 7.68 16 8.25 29 7.21 38 7.08 17 7.65 54 6.85 11 7.36 19 8.16 29 7.69 36 7.72 honesty* Treating clients and stakeholders 22 7.68 109 7.95 16 8.69 30 7.40 37 7.19 17 7.59 55 7.25 9 7.44 19 8.21 30 7.87 35 8.06 in the Philippines with respect* Being a long-term partner* 23 8.22 109 8.33 16 8.81 32 7.34 38 7.39 17 7.76 58 7.48 9 8.22 20 8.35 31 7.90 35 8.17 *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2019: The Philippines C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the WBG is in terms of the work it does in the following areas of development in the Philippines? (1-Not effective at all, 10-Very effective) Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n Social protection 19 7.21 59 7.61 8 8.13 17 7.18 26 6.92 11 6.45 46 6.89 5 6.80 12 7.25 17 7.06 25 7.56 Gender equity* 16 6.88 71 7.20 12 8.42 18 6.89 29 6.41 12 6.67 40 6.90 7 7.14 11 8.00 18 7.50 22 7.45 Private sector development 12 6.83 44 7.25 5 7.80 16 6.94 32 6.44 15 7.20 38 6.74 6 7.50 14 7.36 18 7.28 29 7.14 Education* 20 7.65 65 7.32 7 8.57 19 7.84 32 6.72 13 6.77 46 6.87 7 7.29 14 7.71 30 7.50 28 7.54 Public sector governance/reform* 20 7.70 87 7.77 15 8.20 21 7.48 32 6.91 8 6.25 46 7.48 7 6.86 15 7.80 27 7.07 30 7.80 Peace and development in 19 7.26 73 7.60 8 8.38 15 7.20 28 6.43 8 6.25 37 6.95 8 7.50 9 6.89 19 7.32 22 6.95 Mindanao* Flood management 12 6.83 54 7.56 7 8.43 19 6.84 28 6.75 11 6.55 40 6.83 7 6.71 7 6.86 12 6.58 25 6.96 Energy 13 6.85 46 7.67 4 8.50 18 7.39 31 6.90 13 7.31 37 6.68 6 6.67 6 6.50 17 6.94 22 7.14 Water and sanitation 15 6.67 56 7.62 7 8.43 19 7.32 31 7.06 13 7.00 38 6.71 6 6.50 10 6.60 17 7.35 26 7.27 Job creation/employment* 18 6.50 65 7.31 8 8.00 20 7.60 30 6.47 15 6.87 39 6.92 6 7.83 9 7.11 22 7.50 24 6.83 Health 15 6.93 64 7.58 9 8.22 17 7.35 27 6.59 13 7.00 42 7.05 6 7.00 14 7.36 20 7.30 25 6.96 Financial markets 14 7.00 45 7.71 5 8.60 18 7.67 28 6.96 16 7.56 38 7.08 6 7.67 10 7.80 22 7.64 22 6.95 Traffic management 10 6.70 44 7.14 7 7.71 17 7.24 24 6.38 13 6.62 35 6.86 6 6.33 7 7.00 13 6.54 20 6.20 Agriculture & rural development* 16 6.75 72 7.46 12 8.75 23 7.52 34 6.91 16 7.13 41 6.93 7 6.00 14 7.36 26 7.62 26 7.27 Trade and exports 15 6.87 39 7.21 3 8.00 18 7.56 26 6.81 13 7.15 37 7.19 5 6.20 9 7.56 16 7.12 20 6.70 Natural resource management 13 7.08 68 7.31 6 8.50 18 7.06 28 6.61 13 7.00 36 7.11 7 6.71 9 7.11 22 7.36 21 7.10 Climate change 15 7.20 81 7.72 10 8.20 19 6.95 33 6.79 14 7.57 44 7.09 8 6.75 12 7.58 23 7.39 23 7.00 Poverty reduction* 20 7.30 73 7.58 12 8.67 18 7.44 30 6.53 14 6.57 48 6.90 8 6.88 16 7.56 31 7.48 27 6.96 Anti-corruption* 15 7.07 58 7.22 9 8.11 19 7.26 26 6.15 13 6.31 43 6.70 7 5.43 9 6.78 24 7.17 23 6.48 Economic growth* 19 7.42 71 7.61 10 8.70 19 7.74 31 6.81 15 7.07 47 7.17 8 7.38 13 7.46 26 7.85 30 7.17 Disaster risk management 16 7.31 75 7.59 8 8.50 18 7.39 28 7.00 13 6.77 43 6.93 8 7.25 12 7.67 21 7.81 23 7.00 Equality of opportunity* 16 6.88 61 7.80 8 8.63 18 7.11 27 6.59 12 6.83 44 7.14 8 6.88 13 7.38 19 7.68 22 7.09 Information & comm. technology 16 7.13 50 7.30 7 8.43 17 7.47 27 7.26 13 6.62 43 7.33 7 6.57 11 7.91 20 7.80 23 7.22 *Significantly different between stakeholder groups 70 World Bank Group Country Opinion Survey 2019: The Philippines C. World Bank Group’s Effectiveness and Results (continued) Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent does the World Bank Group’s work help to 23 7.35 112 7.63 17 8.47 24 7.67 38 7.24 17 7.06 53 7.08 11 6.91 18 7.67 32 7.50 35 7.69 achieve development results in the Philippines?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean N Mean To what extent does the WBG influence the development agenda 23 7.17 111 7.50 17 8.12 23 7.48 37 7.16 15 6.80 54 7.35 11 6.82 18 7.56 30 7.50 36 7.58 in the Philippines? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in the Philippines? (1-Strongly disagree, 10-Strongly agree) Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n The WBG's financial instruments 22 6.73 107 7.37 15 8.27 28 7.25 38 7.26 17 7.29 49 7.00 12 6.75 17 7.53 29 7.34 32 7.63 meet the needs of the Philippines The WBG meets the Philippines’s 22 7.18 109 7.65 17 8.41 28 7.64 39 7.46 17 7.47 53 7.04 11 6.73 16 7.44 32 7.34 34 7.62 needs for knowledge services 71 World Bank Group Country Opinion Survey 2019: The Philippines D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? * Office of Financial Independent President/ Employee of PMU/ Local Private Sector/ Civil Government Percentage of Respondents Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Weekl y 3.6% 6.7% Monthl y 12.5% 17.1% 41.2% 2.9% 8.7% 5.9% 5.2% 13.3% 4.8% 3.1% 10.8% A few ti mes a yea r 58.3% 52.3% 41.2% 8.8% 21.7% 41.2% 37.9% 52.4% 40.6% 56.8% Ra rel y 8.3% 22.5% 11.8% 41.2% 34.8% 41.2% 37.9% 33.3% 33.3% 40.6% 18.9% Never 20.8% 4.5% 5.9% 47.1% 34.8% 11.8% 19.0% 46.7% 9.5% 15.6% 13.5% *Significantly different between stakeholder groups In the Philippines, to what extent do you believe that the World Bank Group’s knowledge work and activities : (1-To no degree at all, 10-To a very significant degree) Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n Are timely 22 6.91 103 7.45 15 7.73 20 7.30 33 6.45 13 7.38 47 6.94 11 7.09 19 7.37 27 7.48 32 7.34 Include appropriate level of stakeholder involvement during 21 6.95 100 7.61 15 7.87 19 7.42 34 6.71 16 7.44 50 6.64 10 7.30 18 7.61 26 7.23 30 7.53 preparation* Lead to practical solutions* 22 7.23 104 7.45 15 7.93 20 7.65 36 6.78 14 7.00 52 6.85 10 7.30 17 7.53 30 7.17 34 7.74 Are source of relevant information on global good 22 7.86 109 7.87 15 8.33 21 7.67 36 6.69 16 8.06 53 7.40 12 7.25 20 7.95 30 7.57 33 8.06 practices* Are adequately disseminated 22 6.64 102 7.38 15 7.93 19 7.37 36 6.64 14 7.29 54 6.67 10 7.30 19 7.21 27 7.19 30 7.37 Are adaptable to the Philippines’s specific development challenges 22 6.95 110 7.54 16 8.19 21 7.52 35 6.77 14 7.14 52 7.19 11 6.91 20 7.50 30 7.10 35 7.66 and country circumstances *Significantly different between stakeholder groups 72 World Bank Group Country Opinion Survey 2019: The Philippines D. The World Bank Group’s Knowledge Work and Activities (continued) Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n Overall, how significant a contribution do you believe the WBG’s knowledge work and 21 7.24 110 7.55 17 8.41 28 7.79 40 6.73 17 7.06 56 7.00 12 7.67 20 7.80 31 7.48 35 7.83 activities make to development results in your country?* Overall, how would you rate the technical quality of the WBG's 21 7.62 105 7.96 17 8.71 26 8.00 39 7.05 17 7.71 55 7.40 10 7.60 19 8.11 30 7.90 34 7.97 knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups 73 World Bank Group Country Opinion Survey 2019: The Philippines E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n The World Bank Group disburses 13 6.54 68 7.25 15 8.67 20 7.50 32 7.03 12 6.92 30 7.27 8 6.88 11 7.36 19 7.26 26 7.58 funds promptly The WBG effectively monitors and evaluates the projects and 18 7.50 107 7.93 17 9.00 21 7.86 39 7.13 15 7.47 41 7.46 10 7.40 17 7.82 27 7.52 35 7.97 programs it supports* The World Bank Group’s approvals and reviews are done 19 7.05 100 7.42 17 8.41 20 7.60 36 6.92 13 7.15 36 7.22 9 6.89 14 7.57 22 7.73 33 7.30 in a timely fashion The WBG’s Environmental and Social Framework requirements 15 7.07 92 7.77 16 8.44 20 7.60 37 7.03 15 7.47 43 7.09 12 7.75 14 7.57 20 8.00 31 7.65 are reasonable* The WBG’s conditions on its 15 6.93 79 7.43 14 8.50 21 7.38 35 7.03 13 7.38 41 7.10 9 7.78 15 7.33 17 7.47 28 7.29 lending are reasonable The WBG takes decisions quickly 19 6.89 84 7.58 17 7.82 20 7.50 36 7.00 13 7.00 38 7.32 10 6.70 17 7.53 20 6.70 28 7.50 in the Philippines Working with the WBG increases 21 7.43 104 7.75 17 8.53 22 7.64 38 7.26 17 7.82 47 7.49 10 7.30 20 7.70 24 7.92 35 7.63 country’s institutional capacity Where country systems are adequate, the WBG makes 18 7.33 94 7.66 16 8.31 19 7.89 32 7.19 13 7.69 38 7.55 10 7.60 15 7.53 22 7.77 30 7.50 appropriate use of them *Significantly different between stakeholder groups Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n To what extent do you believe that the donor community is doing enough to support the 19 6.21 80 7.65 12 7.58 24 7.13 36 6.86 12 6.50 51 7.00 12 6.67 16 6.69 23 6.91 35 7.00 government’s efforts related to internally displaced people in the Philippines?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 74 World Bank Group Country Opinion Survey 2019: The Philippines E. Working with the World Bank Group (continued) In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to the internally displaced people crisis in the Philippines? (Choose no more than TWO) Office of Financial Independent Percentage of Respondents President/ Employee of PMU/ Local Private Sector/ Civil Government (Responses combined) Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Bus i nes s devel opment* 4.0% 13.2% 18.8% 34.3% 22.2% 0.0% 10.2% 13.3% 33.3% 3.1% 24.3% Infra s tructure 24.0% 32.5% 31.3% 40.0% 33.3% 29.4% 22.0% 13.3% 38.1% 25.0% 29.7% Supporting poor a nd ma rgi na l i zed l oca l 28.0% 48.2% 56.3% 31.4% 24.4% 17.6% 49.2% 20.0% 19.0% 37.5% 51.4% communi ties * Jobs 36.0% 30.7% 25.0% 34.3% 37.8% 52.9% 18.6% 53.3% 19.0% 34.4% 24.3% Soci a l cohes i on* 8.0% 2.6% 0.0% 2.9% 0.0% 0.0% 15.3% 0.0% 4.8% 0.0% 2.7% Publ i c s ervi ces 28.0% 21.9% 37.5% 8.6% 22.2% 29.4% 32.2% 6.7% 42.9% 28.1% 29.7% Educa tion* 16.0% 21.1% 6.3% 25.7% 33.3% 47.1% 27.1% 33.3% 23.8% 37.5% 8.1% Hea l th 20.0% 21.1% 12.5% 17.1% 20.0% 23.5% 13.6% 26.7% 19.0% 12.5% 18.9% Ma cro i s s ues 12.0% 0.9% 0.0% 0.0% 2.2% 0.0% 6.8% 6.7% 0.0% 9.4% 2.7% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.1% 0.0% Don’t know 8.0% 0.9% 6.3% 2.9% 0.0% 0.0% 1.7% 13.3% 0.0% 3.1% 2.7% *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2019: The Philippines F. The Future Role of the World Bank Group in the Philippines Which of the following SHOULD the World Bank Group do to make itself of greater value in the Philippines? (Choose no more than TWO) Office of Financial Independent Percentage of Respondents President/ Employee of PMU/ Local Private Sector/ Civil Government (Responses combined) Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Reduce the compl exi ty of obtai ni ng Worl d 33.3% 26.1% 47.1% 14.3% 13.3% 35.3% 22.4% 6.7% 5.0% 9.1% 24.3% Ba nk Group fi na nci ng* Hel p to bri ng di s ci pl i ne/effective s upervi s i on 8.3% 13.0% 23.5% 5.7% 17.8% 23.5% 5.2% 13.3% 25.0% 9.1% 18.9% to i mpl ementation of WBG projects Enga ge more effectivel y wi th pa rtners s uch 0.0% 4.3% 0.0% 22.9% 8.9% 5.9% 3.4% 0.0% 0.0% 3.0% 5.4% a s bi l a tera l s , mul til a tera l s , trus t funds , UN* Offer more i nnova tive fi na nci a l products 20.8% 13.0% 0.0% 22.9% 20.0% 11.8% 8.6% 26.7% 15.0% 6.1% 21.6% Offer more i nnova tive knowl edge s ervi ces * 0.0% 12.2% 17.6% 2.9% 15.6% 17.6% 5.2% 33.3% 15.0% 30.3% 13.5% Col l a bora te more effectivel y wi th 41.7% 31.3% 29.4% 34.3% 15.6% 23.5% 15.5% 6.7% 40.0% 21.2% 21.6% Government cl i ents Ens ure grea ter s el ectivi ty i n i ts work 0.0% 3.5% 0.0% 0.0% 2.2% 5.9% 0.0% 0.0% 5.0% 0.0% 0.0% Provi de more a dequa te da ta/knowl edge/ s tatis tics /fi gures on the Phi l i ppi nes ’s 8.3% 6.1% 5.9% 20.0% 20.0% 5.9% 3.4% 13.3% 15.0% 12.1% 21.6% economy* Enga ge more effectivel y wi th ci vi l s oci ety* 0.0% 7.8% 5.9% 11.4% 2.2% 0.0% 55.2% 6.7% 0.0% 12.1% 13.5% Improve the qua l i ty of i ts experts a s rel a ted 8.3% 15.7% 11.8% 17.1% 15.6% 17.6% 13.8% 6.7% 5.0% 27.3% 2.7% to the Phi l i ppi nes ’s s peci fi c cha l l enges Enga ge more effectivel y wi th pri va te s ector* 4.2% 2.6% 0.0% 0.0% 26.7% 5.9% 1.7% 6.7% 5.0% 9.1% 2.7% Increa s e the l evel of ca pa ci ty devel opment i n 41.7% 38.3% 29.4% 22.9% 20.0% 23.5% 15.5% 26.7% 55.0% 33.3% 21.6% the country* Enga ge more di rectly wi th benefi ci a ri es 29.2% 18.3% 11.8% 14.3% 17.8% 17.6% 31.0% 33.3% 5.0% 24.2% 16.2% Work fa s ter 4.2% 3.5% 0.0% 5.7% 2.2% 5.9% 1.7% 13.3% 0.0% 0.0% 8.1% Other 0.0% 1.7% 11.8% 0.0% 0.0% 0.0% 5.2% 0.0% 5.0% 0.0% 0.0% *Significantly different between stakeholder groups 76 World Bank Group Country Opinion Survey 2019: The Philippines F. The Future Role of the World Bank Group in the Philippines (continued) When considering the combination of services that the World Bank Group offers in the Philippines, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in the Philippines? (Select only ONE response) Office of Financial Independent President/ Employee of PMU/ Local Private Sector/ Civil Government Percentage of Respondents Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Fi na nci a l s ervi ces 30.4% 21.2% 11.8% 35.3% 54.8% 47.1% 20.0% 23.1% 25.0% 40.6% 31.4% Knowl edge products 13.0% 28.3% 47.1% 26.5% 16.7% 29.4% 21.8% 23.1% 50.0% 34.4% 22.9% Conveni ng s ervi ces 13.0% 6.2% 5.9% 2.4% 11.8% 6.3% 2.9% None of the a bove 2.7% 2.4% 1.8% The combi na ti on i s a ppropri a te for the 43.5% 39.8% 29.4% 17.6% 21.4% 47.3% 30.8% Phi l i ppi nes 25.0% 15.6% 34.3% Don't know 1.8% 11.8% 14.7% 2.4% 11.8% 9.1% 23.1% 3.1% 8.6% *Significantly different between stakeholder groups G. Communication and Information Sharing How frequently do you interact with the World Bank Group now in the Philippines? Office of Financial Independent President/ Employee of PMU/ Local Private Sector/ Civil Government Percentage of Respondents Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Never 20.0% 9.7% 48.5% 45.7% 29.4% 32.2% 60.0% 15.0% 25.8% 21.6% Les s tha n once a yea r 16.0% 14.2% 6.7% 21.2% 6.5% 11.8% 13.6% 20.0% 50.0% 35.5% 18.9% Once a yea r to a few ti mes a yea r 32.0% 50.4% 33.3% 21.2% 41.3% 52.9% 49.2% 30.0% 35.5% 37.8% Les s tha n once a month 12.0% 10.6% 13.3% 6.1% 4.3% 3.4% 5.0% 8.1% At l ea s t once a month 20.0% 10.6% 40.0% 2.2% 5.9% 1.7% 20.0% 3.2% 13.5% At l ea s t once a week 4.4% 6.7% 3.0% *Significantly different between stakeholder groups 77 World Bank Group Country Opinion Survey 2019: The Philippines G. Communication and Information Sharing (continued) How do you get most of your information about economic and social development issues in the Philippines? (Choose no more than TWO) Office of Financial Independent Percentage of Respondents President/ Employee of PMU/ Local Private Sector/ Civil Government (Responses combined) Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Economi c a nd devel opment-rel a ted 68.0% 55.7% 53.3% 22.9% 58.7% 47.1% 55.9% 20.0% 55.0% 75.0% 43.2% webs i tes * Peri odi ca l s * 40.0% 12.2% 6.7% 14.3% 19.6% 23.5% 6.8% 6.7% 25.0% 6.3% 29.7% Interna tiona l news pa pers 24.0% 18.3% 0.0% 11.4% 17.4% 5.9% 11.9% 13.3% 20.0% 12.5% 5.4% Loca l tel evi s i on* 20.0% 27.8% 60.0% 40.0% 23.9% 41.2% 44.1% 66.7% 20.0% 31.3% 37.8% Interna tiona l tel evi s i on* 16.0% 8.7% 0.0% 17.1% 13.0% 17.6% 1.7% 13.3% 0.0% 0.0% 2.7% Loca l news pa pers * 24.0% 42.6% 40.0% 34.3% 26.1% 35.3% 40.7% 13.3% 50.0% 12.5% 32.4% Loca l ra di o* 0.0% 4.3% 0.0% 11.4% 2.2% 0.0% 1.7% 20.0% 0.0% 0.0% 0.0% Interna tiona l ra di o 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Soci a l medi a * 4.0% 20.0% 33.3% 40.0% 34.8% 17.6% 27.1% 46.7% 30.0% 46.9% 40.5% Podca s ts 0.0% 0.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.1% 0.0% Other 0.0% 5.2% 6.7% 0.0% 0.0% 0.0% 3.4% 0.0% 0.0% 3.1% 0.0% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of Financial Independent Percentage of Respondents President/ Employee of PMU/ Local Private Sector/ Civil Government (Responses combined) Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Di rect conta ct wi th Worl d Ba nk Group* 28.0% 31.9% 43.8% 11.4% 19.6% 17.6% 15.3% 20.0% 10.0% 9.4% 13.2% Worl d Ba nk Group’s webs i te 24.0% 42.5% 25.0% 40.0% 50.0% 29.4% 44.1% 40.0% 40.0% 46.9% 44.7% Soci a l medi a 8.0% 15.0% 12.5% 31.4% 30.4% 35.3% 27.1% 46.7% 25.0% 28.1% 26.3% Worl d Ba nk Group’s publ i ca ti ons a nd other 36.0% 35.4% 43.8% 42.9% 23.9% 47.1% 37.3% 20.0% 45.0% 46.9% 50.0% wri tten ma teri a l s e-News l etters * 40.0% 8.8% 18.8% 25.7% 23.9% 0.0% 13.6% 20.0% 20.0% 18.8% 23.7% Worl d Ba nk Group’s s emi na rs /works hops / 52.0% 58.4% 43.7% 31.4% 37.0% 58.8% 49.2% 13.3% 45.0% 46.9% 28.9% conferences * *Significantly different between stakeholder groups 78 World Bank Group Country Opinion Survey 2019: The Philippines G. Communication and Information Sharing (continued) Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? (1-Not at all, 4-Every few days) Office of Financial Independent President/ Employee of a PMU/ Local Sector/Private Government Minister Ministry Consultant Government Private Sector Bank Civil Society Media Institution Academia Other N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n N Mea n Read, viewed or heard a story 25 1.96 113 1.82 14 2.00 34 1.68 46 1.67 17 1.71 57 1.70 14 1.93 20 1.60 30 1.57 38 1.92 about the WBG in local media Read, viewed or heard a story 25 1.96 113 1.90 13 1.92 34 1.62 46 1.85 15 1.93 58 1.91 14 2.14 20 1.70 30 1.90 38 1.87 about the WBG in global media Interacted with the WBG on Social 24 1.42 112 1.38 14 1.36 34 1.41 46 1.65 17 1.59 57 1.56 14 1.86 20 1.65 29 1.59 38 1.45 Media Visited a WBG website* 25 1.84 113 1.89 14 2.00 33 1.39 45 1.60 15 1.60 58 1.86 14 2.00 20 1.75 30 1.83 37 1.92 Attended an event/conference 25 1.76 113 1.67 15 1.73 34 1.26 46 1.52 17 1.41 56 1.55 14 1.64 20 1.45 28 1.36 38 1.50 hosted by the WBG* Watched a webinar or online 25 1.28 112 1.33 14 1.29 34 1.26 46 1.28 15 1.33 57 1.49 14 1.29 20 1.40 30 1.23 37 1.35 event hosted by the WBG Read some or all of a WBG 25 1.80 113 1.74 14 2.00 34 1.53 45 1.64 17 1.59 57 1.67 14 1.71 20 1.70 30 1.67 38 1.74 research paper or publication Met professionally with WBG 25 1.92 113 1.82 15 2.20 34 1.41 46 1.43 17 1.47 56 1.52 14 1.50 20 1.65 30 1.37 38 1.42 staff* Read a WBG e-newsletter 25 1.56 113 1.39 14 1.50 34 1.32 46 1.43 15 1.27 57 1.54 14 1.64 20 1.45 30 1.40 38 1.53 *Significantly different between stakeholder groups H. Background Information Which of the following describes most of your exposure to the World Bank Group in The Philippines? (Choose no more than TWO) Office of Financial Independent Percentage of Respondents President/ Employee of PMU/ Local Private Sector/ Civil Government (Responses combined) Minister a Ministry Consultant Government Sector Private Bank Society Media Institution Academia Other Obs erver* 25.0% 9.7% 6.3% 50.0% 26.2% 42.9% 28.1% 69.2% 20.0% 30.0% 24.3% Us e Worl d Ba nk Group reports /da ta * 25.0% 18.6% 31.3% 8.3% 45.2% 21.4% 29.8% 30.8% 60.0% 33.3% 40.5% Enga ge i n Worl d Ba nk Group 37.5% 39.8% 50.0% 29.2% 21.4% 42.9% 42.1% 15.4% 25.0% 26.7% 24.3% rel a ted/s pons ored events /a cti vi ti es Col l a bora te a s pa rt of my profes s i ona l 66.7% 68.1% 87.5% 12.5% 40.5% 42.9% 24.6% 7.7% 35.0% 26.7% 27.0% duti es * Us e Worl d Ba nk Group webs i te for 12.5% 19.5% 12.5% 41.7% 33.3% 21.4% 28.1% 15.4% 15.0% 46.7% 43.2% i nforma ti on, da ta , res ea rch, etc.* *Significantly different between stakeholder groups 79 World Bank Group Country Opinion Survey 2019: The Philippines Appendix C: Responses to Indicator Questions by Geographic Location2 Metro Manila N=353  Outside Metro Manila N=84 A. General Issues Facing the Philippines Metro Manila Outside Metro Manila N Mean SD N Mean SD To what extent do you trust The World Bank Group to 335 7.64 1.62 76 7.47 1.68 do what is right? (1-To no degree at all, 10-To a very significant degree) B. Overall Attitudes toward the World Bank Group Metro Manila Outside Metro Manila N Mean SD N Mean SD How familiar are you with the work of the World Bank 348 6.97 1.91 82 6.72 1.92 Group in the Philippines? (1-Not familiar at all, 10-Extremely familiar) Metro Manila Outside Metro Manila N Mean SD N Mean SD Overall, please rate your impression of the World 321 7.50 1.46 73 7.49 1.69 Bank Group’s effectiveness in the Philippines. (1-Not effective at all, 10-Very effective) Metro Manila Outside Metro Manila N Mean SD N Mean SD To what extent do you believe the WBG's staff is well prepared to help the Philippines solve its most 316 7.57 1.44 73 7.34 1.78 complicated development challenges? (1-To no degree at all, 10-To a very significant degree) *Significantly different geographic locations. To what extent do you agree with the following statements about the World Bank Group’s work in the Philippines? Metro Manila Outside Metro Manila N Mean SD N Mean SD Overall the World Bank Group currently plays a 330 7.50 1.55 73 7.37 2.00 relevant role in development in the Philippines The WBG’s work is aligned with what I consider the 329 7.29 1.53 73 7.15 1.86 development priorities for the Philippines (1-Strongly disagree, 10-Strongly agree) 2 All but six respondents provided their geographic location (H9). For all analyses, the few respondents from Luzon, Mindanao, and Visayas were combined into one “Outside Metro Manila” category. 80 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in the Philippines, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Metro Manila Outside Metro Manila N Mean SD N Mean SD Responsiveness to needs 309 7.12 1.45 75 7.01 1.81 Flexibility (in terms of the institution’s products and 307 6.84 1.50 73 6.64 1.59 services) Flexibility (in terms of changing country 298 6.91 1.59 69 6.64 1.60 circumstances) Being inclusive 302 7.13 1.60 75 7.08 1.59 Openness (sharing data and other information) 313 7.39 1.59 73 7.07 1.80 Collaboration with the Government 321 7.59 1.51 76 7.43 1.58 The speed in which it gets things accomplished on the 303 6.94 1.66 71 7.18 1.56 ground Helping to bring discipline/effective supervision to 298 7.26 1.55 71 7.23 1.50 implementation of investment projects Collaboration with civil society 276 7.03 1.63 72 7.19 1.73 Staff accessibility 299 7.20 1.72 67 6.76 1.66 Collaboration with other donors and development 292 7.20 1.49 71 7.13 1.60 partners Collaboration with the private sector 270 7.07 1.48 64 7.16 1.62 Straightforwardness and honesty 312 7.47 1.62 70 7.57 1.75 Treating clients and stakeholders in the Philippines 313 7.76 1.59 73 7.70 1.61 with respect Being a long-term partner 319 8.03 1.59 76 7.79 1.59 C. World Bank Group’s Sectoral Effectiveness and Results Metro Manila Outside Metro Manila N Mean SD N Mean SD To what extent does the WBG’s work help to achieve 316 7.51 1.32 71 7.41 1.57 development results in the Philippines? (1-To no degree at all, 10-To a very significant degree) Metro Manila Outside Metro Manila N Mean SD N Mean SD To what extent does the World Bank Group influence 311 7.44 1.30 70 7.33 1.42 the development agenda in the Philippines? (1-To no degree at all, 10-To a very significant degree) 81 World Bank Group Country Opinion Survey 2019: The Philippines C. World Bank Group’s Sectoral Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in the Philippines? Metro Manila Outside Metro Manila N Mean SD N Mean SD The World Bank Group’s financial instruments meet 303 7.27 1.41 69 7.43 1.66 the needs of the Philippines The World Bank Group meets the Philippines’s needs 311 7.49 1.47 73 7.47 1.78 for knowledge services (1-Strongly disagree, 10-Strongly agree) D. The World Bank Group’s Knowledge Work and Activities In the Philippines, to what extent do you believe that the World Bank Group’s knowledge work and activities : Metro Manila Outside Metro Manila N Mean SD N Mean SD Are adaptable to the Philippines’s specific 301 7.37 1.53 71 7.28 1.57 development challenges and country circumstances (1-To no degree at all, 10-To a very significant degree) Metro Manila Outside Metro Manila N Mean SD N Mean SD Overall, how significant a contribution do you believe the WBG's knowledge work and activities make to 318 7.45 1.40 74 7.38 1.51 development results in your country? Overall, how would you rate the technical quality of 305 7.81 1.33 73 7.64 1.49 the WBG's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Metro Manila Outside Metro Manila N Mean SD N Mean SD The WBG takes decisions quickly in the Philippines* 250 7.42 1.38 59 6.85 1.81 Where country systems are adequate, the World Bank 253 7.62 1.39 62 7.65 1.66 Group makes appropriate use of them *Significantly different between geographic locations 82 World Bank Group Country Opinion Survey 2019: The Philippines Appendix D: Responses to Select Questions by Collaboration with the WBG Collaborating with the WBG N=184 Not collaborating with the WBG N=242 A. General Issues Facing the Philippines To what extent do you trust each of the following groups to do what is right? Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD The national government* 181 7.32 1.79 230 6.37 2.06 Bilateral organizations* 174 7.67 1.39 220 6.95 1.70 The World Bank Group* 177 8.03 1.31 222 7.28 1.79 The International Monetary Fund* 157 7.47 1.45 206 6.76 1.85 UN 164 7.65 1.54 221 7.37 1.73 Regional development banks* 162 7.29 1.35 221 6.80 1.62 Central Bank of the Philippines* 170 8.01 1.19 226 7.26 1.67 International private sector* 155 7.11 1.47 216 6.76 1.61 Domestic private sector* 162 7.14 1.52 228 6.72 1.60 International civil society 167 7.28 1.30 222 7.13 1.63 Domestic civil society 173 7.26 1.35 227 7.01 1.71 Faith-based institutions* 168 7.14 1.58 222 6.78 1.88 Domestic traditional media and their web presence 174 6.70 1.65 227 6.53 1.80 International media and their web presence 170 6.89 1.57 228 6.81 1.74 Web-based media 174 6.29 1.83 230 6.10 1.90 (1-To no degree at all, 10-To a very significant degree) *Significantly different between those who collaborate with the WBG and those who do not 83 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 183 7.74 1.23 236 6.28 2.12 the Philippines?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between those who collaborate with the WBG and those who do not Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 178 7.96 1.15 205 7.12 1.67 effectiveness in the Philippines.* (1-Not effective at all, 10-Very effective) *Significantly different between those who collaborate with the WBG and those who do not Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group's staff is well prepared to help the Philippines solve its most 178 8.02 1.09 200 7.11 1.68 complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between those who collaborate with the WBG and those who do not 84 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in the Philippines, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in the Philippines? (Choose no more than THREE) Percentage of Respondents Collaborating with Not Collaborating (Responses combined) the WBG with the WBG Hea l th 14.2% 16.0% Fi na nci a l ma rkets * 3.8% 8.8% Soci a l protection 9.8% 7.6% Gl oba l /regi ona l i ntegra tion 2.7% 4.2% Food s ecuri ty 8.2% 13.4% Urba n devel opment 24.6% 17.6% Wa ter a nd s a ni tation* 6.6% 1.7% Pea ce a nd devel opment i n Mi nda na o 3.3% 4.6% Job crea tion/empl oyment 21.3% 19.7% Gender equi ty* 0.0% 2.5% Energy 3.3% 4.2% Pri va te s ector devel opment 2.7% 4.6% Educa tion 23.0% 23.5% Publ i c s ector governa nce/reform 20.2% 16.4% Na tiona l s ecuri ty 1.1% 2.9% Informa tion & communi ca tions technol ogy* 1.6% 6.3% Tra ns port 13.1% 8.8% Cl i ma te cha nge 18.6% 12.2% Poverty reduction 20.2% 23.1% Anti-corruption 18.0% 20.6% Economi c growth 20.2% 25.6% Di s a s ter ri s k ma na gement* 8.7% 2.9% Equa l i ty of opportuni ty* 2.2% 7.1% Agri cul ture a nd rura l devel opment* 36.1% 26.1% Judi ci a l reform 2.7% 2.9% Tra de a nd exports 3.3% 2.5% Reduci ng cri me a nd vi ol ence 0.0% 1.7% Na tura l res ource ma na gement 4.9% 8.0% *Significantly different between those who collaborate with the WBG and those who do not 85 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in the Philippines? Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 178 7.89 1.31 214 7.14 1.79 development in the Philippines* The WBG’s work is aligned with what I consider the 182 7.82 1.20 209 6.77 1.74 development priorities for the Philippines* (1-Strongly disagree, 10-Strongly agree) *Significantly different between those who collaborate with the WBG and those who do not To what extent is the World Bank Group an effective development partner in the Philippines, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD Responsiveness to needs* 174 7.62 1.04 201 6.66 1.72 Flexibility (in terms of the institution’s products and services)* 174 7.25 1.18 194 6.41 1.67 Flexibility (in terms of changing country circumstances)* 168 7.38 1.18 187 6.40 1.78 Being inclusive* 170 7.57 1.35 195 6.75 1.68 Openness (sharing data and other information)* 172 7.76 1.32 202 7.01 1.78 Collaboration with the Government* 176 8.02 1.21 210 7.22 1.65 The speed in which it gets things accomplished on the ground* 172 7.42 1.36 190 6.64 1.77 Helping to bring discipline/effective supervision to 165 7.71 1.25 192 6.90 1.61 implementation of investment projects* Collaboration with civil society* 147 7.45 1.27 190 6.77 1.79 Staff accessibility* 173 7.66 1.44 181 6.63 1.79 Collaboration with other donors and development partners* 160 7.62 1.19 191 6.86 1.62 Collaboration with the private sector* 143 7.47 1.19 180 6.81 1.68 Straightforwardness and honesty* 176 7.89 1.43 195 7.14 1.73 Treating clients and stakeholders in the Philippines with 176 8.24 1.26 198 7.32 1.74 respect* Being a long-term partner* 176 8.55 1.19 207 7.53 1.72 *Significantly different between those who collaborate with the WBG and those who do not 86 World Bank Group Country Opinion Survey 2019: The Philippines C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the WBG is in terms of the work it does in the following areas of development in the Philippines? (1-Not effective at all, 10-Very effective) Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD Social protection* 104 7.79 1.18 139 6.84 1.78 Gender equity* 121 7.58 1.37 132 6.76 1.68 Private sector development* 97 7.48 1.06 129 6.73 1.54 Education* 117 7.74 1.25 159 7.03 1.58 Public sector governance/reform* 145 8.05 1.23 158 7.04 1.45 Peace and development in Mindanao* 114 7.65 1.22 129 6.84 1.76 Flood management* 95 7.74 1.25 121 6.57 1.65 Energy* 87 7.82 1.13 121 6.75 1.60 Water and sanitation* 102 7.84 1.31 132 6.73 1.71 Job creation/employment* 115 7.50 1.20 138 6.80 1.55 Health* 103 7.64 1.11 143 6.94 1.72 Financial markets* 91 7.82 1.01 128 7.17 1.61 Traffic management* 78 7.46 1.15 114 6.39 1.79 Agriculture and rural development* 127 7.72 1.52 157 6.93 1.78 Trade and exports* 77 7.47 1.10 120 6.90 1.69 Natural resource management* 103 7.57 1.17 134 6.87 1.76 Climate change* 132 7.86 1.25 145 6.88 1.84 Poverty reduction* 133 7.81 1.16 160 6.85 1.88 Anti-corruption* 110 7.43 1.18 132 6.39 2.04 Economic growth* 130 7.88 1.06 157 7.09 1.76 Disaster risk management* 123 7.76 1.16 137 7.00 1.78 Equality of opportunity* 105 7.90 1.19 140 6.92 1.75 Information and communications technology* 100 7.73 1.18 130 7.08 1.64 *Significantly different between those who collaborate with the WBG and those who do not Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD To what extent does the WBG’s work help to achieve 180 7.85 1.19 195 7.17 1.45 development results in the Philippines?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between those who collaborate with the WBG and those who do not 87 World Bank Group Country Opinion Survey 2019: The Philippines C. World Bank Group’s Effectiveness and Results (continued) Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD To what extent does the World Bank Group influence the 176 7.74 1.16 194 7.12 1.41 development agenda in the Philippines?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between those who collaborate with the WBG and those who do not To what extent do you agree with the following statements about the World Bank Group in the Philippines? Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD The World Bank Group's financial instruments meet the needs 172 7.68 1.15 188 6.98 1.63 of the Philippines* The WBG meets the Philippines's needs for knowledge services* 177 7.91 1.17 195 7.09 1.72 (1-Strongly disagree, 10-Strongly agree) *Significantly different between those who collaborate with the WBG and those who do not D. The World Bank Group’s Knowledge Work and Activities In the Philippines, to what extent do you believe that the World Bank Group’s knowledge work and activities : Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD Are timely* 165 7.55 1.15 173 6.95 1.67 Include appropriate level of stakeholder involvement during 171 7.67 1.10 164 6.93 1.75 preparation* Lead to practical solutions* 172 7.57 1.10 178 7.04 1.74 Are source of relevant information on global good practices* 173 8.07 1.11 189 7.32 1.71 Are adequately disseminated* 170 7.58 1.22 173 6.72 1.81 Are adaptable to the Philippines’s specific development 174 7.75 1.11 187 6.97 1.77 challenges and country circumstances* (1-To no degree at all, 10-To a very significant degree) *Significantly different between those who collaborate with the WBG and those who do not Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the WBG's knowledge work and activities make to development 179 7.82 1.12 203 7.14 1.59 results in your country?* Overall, how would you rate the technical quality of the World 177 8.16 0.99 191 7.46 1.57 Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between those who collaborate with the WBG and those who do not 88 World Bank Group Country Opinion Survey 2019: The Philippines E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly* 127 7.76 1.50 123 6.84 1.65 The World Bank Group effectively monitors and evaluates the 170 8.20 1.12 174 7.33 1.47 projects and programs it supports* The WBG’s approvals and reviews are done in a timely fashion* 160 7.56 1.27 155 7.23 1.52 The World Bank Group’s Environmental and Social Framework 158 7.92 1.08 153 7.25 1.53 requirements are reasonable* The WBG’s conditions on its lending are reasonable* 138 7.78 1.33 146 6.97 1.67 The WBG takes decisions quickly in the Philippines* 155 7.65 1.24 145 6.95 1.67 Working with the World Bank Group increases country’s 174 8.01 1.19 177 7.31 1.63 institutional capacity* Where country systems are adequate, the World Bank Group 156 7.93 1.19 147 7.30 1.63 makes appropriate use of them* *Significantly different between those who collaborate with the WBG and those who do not Collaborating Not Collaborating with the WBG with the WBG N Mean SD N Mean SD To what extent do you believe that the donor community is doing enough to support the government’s efforts related to 144 7.45 1.43 171 6.81 1.57 internally displaced people in the Philippines?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between those who collaborate with the WBG and those who do not 89 World Bank Group Country Opinion Survey 2019: The Philippines Appendix E: Responses to Select Questions by Year3 Comparing responses across Country Surveys reflect changes in attitudes over time, but also changes in respondent samples and changes to the survey instrument itself. To reduce the influence of the latter factor, only those questions with similar response scales/options were analyzed. To reduce the influence of the former, the samples from FY16 and FY19 were weighted to have equivalent stakeholder groups. Original Distribution Percentage of Respondents FY16 FY19 Office of the President/Minister 14.4% 6.1% Government institutions (includes office of Parliamentarian, employees of ministries, independent government institutions, 35.3% 39.8% PMU/Consultants on WBG-supported projects, and judiciary) Bilateral/Multilateral Agency 5.6% 2.0% Private sector (includes financial sector/private banks) 11.5% 15.7% Academia 12.4% 8.4% Media 5.9% 4.2% Civil society (includes NGOs/CBOs, private foundations, trade 11.8% 15.2% unions, faith-based groups, and youth groups) Local Government 3.2% 8.6% Total Number of Respondents (Un-Weighted) 340 407 Note, respondents who indicated “Other” in the stakeholder categories were excluded from these analyses. The weighted stakeholder breakdown is presented below: Weighted Distribution Percentage of Respondents FY16 FY19 Office of the President/Minister 10.6% 10.6% Government institutions 38.5% 38.5% Bilateral/Multilateral Agency 2.1% 2.1% Private sector 13.8% 13.8% Academia 10.6% 10.6% Media 5.3% 5.3% Civil society 13.8% 13.8% Local Government 5.3% 5.3% Total Number of Respondents (Weighted) 325 405 All data presented in this Appendix are weighted. As a result, means of the FY19 data and the total number of respondents indicated will be slightly different than the aggregated responses in Appendix A. Similarly, responses from FY16 respondents and the total number of respondents indicated may differ from those reported in that COS report. 3 Only those questions that were asked in the FY ‘16 and FY ‘19 country opinion surveys, with similar response scales/options, are presented. 90 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group FY16 FY19 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 318 6.63 1.91 399 6.95 1.92 the Philippines?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between FY19 and FY16 respondents FY16 FY19 N Mean SD N Mean SD Overall, please rate your impression of the World Bank 292 6.98 1.72 363 7.45 1.46 Group’s effectiveness in the Philippines.* (1-Not effective at all, 10-Very effective) *Significantly different between FY19 and FY16 respondents To what extent do you believe that the World Bank Group’s work and support help the poorest in the Philippines? Percentage of Respondents FY16 FY19 To a fully sufficient degree 5.7% 8.6% To a somewhat sufficient degree 57.7% 55.5% To a somewhat insufficient degree 20.6% 19.7% To a very insufficient degree 5.8% 4.3% Don't know 10.2% 11.9% To what extent do you agree with the following statements about the World Bank Group’s work in the Philippines? FY16 FY19 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role 299 7.09 1.70 373 7.43 1.63 in development in the Philippines* The World Bank Group’s work is aligned with what I consider 295 6.94 1.75 374 7.22 1.62 the development priorities for the Philippines* (1-Strongly disagree, 10-Strongly agree) *Significantly different between FY19 and FY16 respondents 91 World Bank Group Country Opinion Survey 2019: The Philippines B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in the Philippines in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY16 FY19 N Mean SD N Mean SD Responsiveness to needs* 287 6.82 1.62 356 7.08 1.51 Flexibility (in terms of the institution’s products and services)* 262 6.37 1.69 353 6.76 1.50 Flexibility (in terms of changing country circumstances)* 262 6.47 1.69 342 6.84 1.58 Being inclusive* 274 6.67 1.79 351 7.09 1.59 Openness (sharing data and other information) 283 7.44 1.69 359 7.34 1.61 Collaboration with the Government 278 7.73 1.53 369 7.54 1.51 The speed in which it gets things accomplished on the ground* 254 6.57 1.79 348 6.98 1.62 Collaboration with civil society* 251 6.65 1.78 323 7.08 1.58 Staff accessibility 263 7.00 2.02 338 7.09 1.68 Collaboration with other donors and development partners 252 7.00 1.75 332 7.18 1.47 Collaboration with the private sector 242 6.98 1.63 304 7.03 1.48 Straightforwardness and honesty 271 7.63 1.68 353 7.47 1.64 Treating clients and stakeholders in the Philippines with 268 7.85 1.73 356 7.72 1.58 respect Being a long-term partner 279 8.11 1.72 365 7.99 1.55 *Significantly different between FY19 and FY16 respondents 92 World Bank Group Country Opinion Survey 2019: The Philippines C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in the Philippines? (1-Not effective at all, 10-Very effective) FY16 FY19 N Mean SD N Mean SD Social protection* 143 7.67 1.58 235 7.22 1.62 Gender equity 122 7.13 1.75 246 7.13 1.53 Private sector development 134 7.11 1.72 210 6.98 1.37 Education* 165 7.69 1.51 271 7.32 1.50 Public sector governance/reform* 201 7.81 1.51 295 7.50 1.43 Energy 131 7.35 1.53 200 7.11 1.49 Water and sanitation* 153 7.64 1.42 223 7.15 1.63 Job creation/employment 157 7.20 1.64 243 7.08 1.44 Health* 148 7.56 1.47 239 7.23 1.50 Financial markets 123 7.30 1.53 214 7.40 1.41 Traffic management/Transport* 145 7.33 1.62 182 6.84 1.61 Trade and exports 106 7.28 1.55 191 7.08 1.54 Natural resource management 141 7.43 1.62 232 7.18 1.54 Climate change* 183 7.86 1.49 270 7.35 1.62 Poverty reduction* 217 7.63 1.43 288 7.30 1.65 Anti-corruption* 164 7.41 1.67 234 6.89 1.74 Economic growth* 189 7.86 1.46 275 7.46 1.51 Disaster risk management 158 7.62 1.48 253 7.38 1.54 Equality of opportunity 132 7.05 1.60 237 7.32 1.58 *Significantly different between FY19 and FY16 respondents. FY16 FY19 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 257 7.27 1.50 360 7.47 1.36 achieve development results in the Philippines? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in the Philippines? FY16 FY19 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs 233 6.94 1.55 347 7.26 1.44 of the country* The WBG meets the country’s needs for knowledge services 255 7.38 1.50 358 7.45 1.51 (1-Strongly disagree, 10-Strongly agree) *Significantly different between FY19 and FY16 respondents. 93 World Bank Group Country Opinion Survey 2019: The Philippines D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Percentage of Respondents FY16 FY19 Weekly* 4.0% 1.3% Monthly 16.4% 11.3% A few times a year* 51.5% 41.9% Rarely* 19.1% 28.0% Never* 8.9% 17.5% *Significantly different between FY19 and FY16 respondents. FY16 FY19 N Mean SD N Mean SD Overall, how significant a contribution do you believe the WBG’s knowledge work and activities make to development 262 7.41 1.60 365 7.41 1.39 results in your country? (1-Not significant at all, 10-Very significant) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY16 FY19 N Mean SD N Mean SD The World Bank Group disburses funds promptly 173 7.50 1.74 235 7.24 1.60 The World Bank Group effectively monitors and evaluates the 234 7.81 1.52 326 7.71 1.38 projects and programs it supports The WBG’s approvals and reviews are done in a timely fashion 207 7.31 1.74 300 7.37 1.39 The WBG’s conditions on its lending are reasonable 171 7.08 1.69 267 7.33 1.56 The WBG takes decisions quickly in the Philippines 188 7.07 1.70 285 7.27 1.52 Working with the World Bank Group increases the 238 7.80 1.55 334 7.66 1.45 Philippines’s institutional capacity Where country systems are adequate, the World Bank Group 199 7.70 1.53 289 7.60 1.46 makes appropriate use of them F. The Future Role of the World Bank Group in the Philippines When considering the combination of services that the WBG offers in the Philippines, and taking into account its limited level of resources, which ONE of the following do you believe the WBG should offer more of in the Philippines? Percentage of Respondents FY16 FY19 Financial services 26.7% 29.0% Knowledge products 28.4% 27.5% Convening services 7.3% 4.8% None of the above 0.4% 1.2% The combination is appropriate for the Philippines 30.5% 32.4% Don't know 6.7% 5.1% 94 World Bank Group Country Opinion Survey 2019: The Philippines H. Background Information Currently, do you professionally collaborate/work with the WBG (IBRD, IFC, MIGA, ICSID) in your country?* Percentage of Respondents FY16 FY19 Yes 56.5% 42.9% No 43.5% 57.1% *Significantly different between FY19 and FY16 respondents. If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in the Philippines? Percentage of Respondents FY16 FY19 The World Bank (IBRD) 78.4% 93.0% The International Finance Corporation (IFC) 10.2% 6.4% The Multilateral Investment Guarantee Agency (MIGA) 0.7 0.6 Other (FY16)/International Centre for Settlement of Investment 10.7% - Disputes (ICSID; FY19)* Do your projects involve both the World Bank and the IFC?* Percentage of Respondents FY16 FY19 Yes 19.8% 45.0% No 80.2% 55.0% *Significantly different between FY19 and FY16 respondents. Which of the following describes most of your exposure to the World Bank Group in the Philippines? (Choose no more than TWO) Percentage of Respondents (Responses combined) FY16 FY19 Observer* 14.5% 36.7% Use World Bank Group reports/data 42.0% 29.1% Engage in World Bank Group related/sponsored events/activities 34.4% 25.0% Collaborate as part of my professional duties 40.5% 35.8% Use WBG website for information, data, research, etc. 27.7% 18.7% What’s your gender? Percentage of Respondents FY16 FY19 Female 50.5% 56.8% Male 49.5% 43.2% Which best represents your geographic location? Percentage of Respondents FY16 FY19 Metro Manila 82.4% 80.3% Luzon 8.7% 15.9% Visayas 4.6% 0.7% Mindanao 4.3% 3.2% 95 World Bank Group Country Opinion Survey 2019: The Philippines Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Which of the following Which of the following describes your exposure to the World Bank in the Philippines? (Choose no more than TWO) describes your level of interaction with the WBG? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not Currently No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean Indicator Question Collaborating Collaborating To wha t extent do you trus t The Worl d Ba nk Group to do wha t i s ri ght? 7.28 8.03 7.76 7.01 7.59 7.58 7.42 7.91 7.35 7.87 7.50 7.83 Overa l l , pl ea s e ra te your i mpres s i on of the Worl d Ba nk Group’s 7.12 7.96 7.64 6.92 7.46 7.54 7.40 7.64 7.23 7.78 7.45 7.57 effecti venes s i n the Phi l i ppi nes . Overa l l the Worl d Ba nk Group currentl y pl a ys a rel eva nt rol e i n 7.14 7.89 7.64 6.81 7.44 7.50 7.33 7.70 7.32 7.62 7.43 7.54 devel opment i n the Phi l i ppi nes The Worl d Ba nk Group’s work i s a l i gned wi th wha t I cons i der the 6.77 7.82 7.45 6.55 7.30 7.16 7.20 7.38 7.00 7.57 7.21 7.40 devel opment pri ori ti es for the Phi l i ppi nes Res pons i venes s to needs 6.66 7.62 7.28 6.49 7.15 7.02 7.04 7.24 6.81 7.46 7.12 7.10 Fl exi bi l i ty (i n terms of the i ns ti tuti on’s products a nd s ervi ces ) 6.41 7.25 6.95 6.13 6.84 6.67 6.69 6.97 6.53 7.07 6.75 6.91 Fl exi bi l i ty (i n terms of cha ngi ng country ci rcums ta nces ) 6.40 7.38 7.03 6.31 6.97 6.69 6.80 7.05 6.59 7.21 6.85 6.99 Bei ng i ncl us i ve 6.75 7.57 7.33 6.56 7.25 6.96 7.07 7.36 6.89 7.48 7.15 7.23 Opennes s (s ha ri ng da ta a nd other i nforma ti on) 7.01 7.76 7.54 6.72 7.34 7.45 7.28 7.55 7.17 7.61 7.28 7.65 Col l a bora ti on wi th the Government 7.22 8.02 7.73 7.10 7.60 7.57 7.48 7.80 7.37 7.85 7.57 7.65 The s peed i n whi ch i t gets thi ngs a ccompl i s hed on the ground 6.64 7.42 7.16 6.46 7.10 6.84 6.92 7.21 6.77 7.30 6.95 7.23 Hel pi ng to bri ng di s ci pl i ne/effecti ve s upervi s i on to i mpl ementa ti on 6.90 7.71 7.42 6.77 7.31 7.24 7.14 7.57 7.08 7.53 7.24 7.42 of i nves tment projects Col l a bora ti on wi th ci vi l s oci ety 6.77 7.45 7.20 6.66 7.12 6.99 7.04 7.15 6.87 7.34 7.08 7.09 Sta ff a cces s i bi l i ty 6.63 7.66 7.36 6.29 7.19 7.04 7.00 7.42 6.76 7.55 7.20 7.00 Col l a bora ti on wi th other donors a nd devel opment pa rtners 6.86 7.62 7.39 6.51 7.17 7.26 7.07 7.45 6.93 7.53 7.19 7.23 Col l a bora ti on wi th the pri va te s ector 6.81 7.47 7.24 6.64 7.16 6.98 7.01 7.28 6.91 7.35 7.04 7.27 Stra i ghtforwa rdnes s a nd hones ty 7.14 7.89 7.62 7.01 7.47 7.55 7.35 7.76 7.32 7.69 7.46 7.58 Trea ti ng cl i ents a nd s ta kehol ders i n the Phi l i ppi nes wi th res pect 7.32 8.24 7.89 7.15 7.77 7.66 7.59 8.02 7.43 8.08 7.72 7.79 Bei ng a l ong-term pa rtner 7.53 8.55 8.16 7.44 8.02 7.98 7.89 8.22 7.71 8.35 7.97 8.09 To wha t extent does the Worl d Ba nk Group’s work hel p to a chi eve 7.17 7.85 7.60 6.96 7.50 7.39 7.40 7.59 7.25 7.72 7.44 7.56 devel opment res ul ts i n the Phi l i ppi nes ? To wha t extent does the Worl d Ba nk Group i nfl uence the 7.12 7.74 7.52 6.96 7.38 7.45 7.35 7.49 7.27 7.56 7.34 7.59 devel opment a genda i n the Phi l i ppi nes ? The WBG’s fi na nci a l i ns truments meet the needs of the Phi l i ppi nes 6.98 7.68 7.44 6.68 7.31 7.22 7.20 7.44 7.03 7.56 7.21 7.49 The WBG meets the Phi l i ppi nes ’s needs for knowl edge s ervi ces 7.09 7.91 7.70 6.58 7.44 7.53 7.33 7.72 7.23 7.74 7.38 7.72 Are a da pta bl e to the Phi l i ppi nes ’s s peci fi c devel opment cha l l enges 6.97 7.75 7.48 6.74 7.32 7.37 7.23 7.53 7.12 7.58 7.27 7.52 a nd country ci rcums ta nces Overa l l , how s i gni fi ca nt a contri buti on do you bel i eve the Worl d Ba nk Group's knowl edge work a nd a cti vi ti es ma ke to devel opment res ul ts 7.14 7.82 7.52 7.19 7.46 7.45 7.37 7.61 7.29 7.65 7.46 7.45 i n your country? Overa l l , how woul d you ra te the techni ca l qua l i ty of the Worl d Ba nk 7.46 8.16 7.91 7.24 7.77 7.81 7.68 7.95 7.59 7.99 7.76 7.84 Group's knowl edge work a nd a cti vi ti es ? The Worl d Ba nk Group ta kes deci s i ons qui ckl y i n the Phi l i ppi nes 6.95 7.65 7.41 6.84 7.37 7.16 7.18 7.53 7.05 7.56 7.30 7.30 Where country s ys tems a re a dequa te, the Worl d Ba nk Group ma kes 7.30 7.93 7.75 7.03 7.63 7.55 7.48 7.83 7.32 7.91 7.59 7.66 a ppropri a te us e of them Yellow highlight indicates significant difference between Yes and No means. 96 World Bank Group Country Opinion Survey 2019: The Philippines Appendix G: The Philippines FY19 Questionnaire World Bank Group Country Survey FY 2019 – Philippines The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in the Philippines or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in the Philippines, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in the Philippines. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 97 World Bank Group Country Opinion Survey 2019: The Philippines SECTION A: GENERAL ISSUES FACING THE PHILIPPINES A1. When you think about the future in the Philippines, are you … ? 1 Very pessimistic 2 Somewhat pessimistic 3 Somewhat optimistic 4 Very optimistic 5 Not sure A2. Do you think that economic opportunity for citizens in the Philippines is … ? 1 Increasing 2 Decreasing 3 Staying about the same A3. Listed below are a number of development priorities in the Philippines. Please identify which of the following you consider the most important development priorities in the Philippines. (Choose no more than THREE) 1 Global/regional integration 15 Climate change (e.g., mitigation, adaptation) 2 Food security 16 Poverty reduction Urban development (including traffic, pollution, 3 17 Anti-corruption flood control) 4 Private sector development 18 Trade and exports 5 Education 19 Reducing crime and violence Public sector governance/reform (i.e., government Natural resource management (renewable/non- 6 effectiveness, public financial management, public 20 renewable) expenditure, fiscal system reform) 7 Peace and development in Mindanao 21 Disaster risk management 8 Job creation/employment 22 Equality of opportunity (i.e., social inclusion) 9 Health 23 National security 10 Financial markets 24 Information and communications technology Social protection (e.g., pensions, targeted social 11 25 Transport (e.g., roads, bridges, ports) assistance) Gender equity (closing the gap between women 12 26 Agriculture and rural development and men, and boys and girls) 13 Energy 27 Judicial reform 14 Water and sanitation 28 Economic growth 98 World Bank Group Country Opinion Survey 2019: The Philippines SECTION A: GENERAL ISSUES A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in the Philippines? (Choose no more than THREE) 1 Trade and exports 15 Private sector development 2 Reducing crime and violence 16 Education 3 Climate change (e.g., mitigation, adaptation) 17 Global/regional integration 4 Anti-corruption 18 Job creation/employment 5 Peace and development in Mindanao 19 Health 6 Information and communications technology 20 Financial markets Social protection (e.g., pensions, targeted social Natural resource management (renewable/non- 7 21 assistance) renewable) 8 Economic growth 22 Water and sanitation 9 Disaster risk management 23 National security Gender equity (closing the gap between women 10 Agriculture and rural development 24 and men, and boys and girls) 11 Transport (e.g., roads, bridges, ports) 25 Food security 12 Energy 26 Judicial reform 13 Equality of opportunity (i.e., social inclusion) Public sector governance/reform (i.e., government Urban development (including traffic, pollution, 27 effectiveness, public financial management, public 14 flood control) expenditure, fiscal system reform) A5. When economic and/or social reform efforts fail or are slow to take place in the Philippines, which of the following would you attribute this to? (Choose no more than TWO) 1 Reforms are not well thought out in light of country challenges 2 Poor coordination within the government 3 Inadequate level of capacity in the government 4 Corruption 5 Private sector involvement and/or influence 6 Political pressures and obstacles 7 Obstacles in the judicial system 8 Inadequate level of citizen/civil society participation 9 Inadequate level of donor coordination 10 Inadequate level of government accountability 11 Other (please specify): ________________________________________ 99 World Bank Group Country Opinion Survey 2019: The Philippines SECTION A: GENERAL ISSUES A6. To what extent do you trust each of the following groups to do what is right? To no degree To a very significant Don't at all degree know 1 The national government 1 2 3 4 5 6 7 8 9 10  2 Bilateral organizations (e.g., DFID, JICA, GIZ, USAID) 1 2 3 4 5 6 7 8 9 10  3 The World Bank Group 1 2 3 4 5 6 7 8 9 10  4 The International Monetary Fund 1 2 3 4 5 6 7 8 9 10  5 UN 1 2 3 4 5 6 7 8 9 10  6 Regional development banks 1 2 3 4 5 6 7 8 9 10  7 Central Bank of the Philippines 1 2 3 4 5 6 7 8 9 10  8 International private sector 1 2 3 4 5 6 7 8 9 10  9 Domestic private sector 1 2 3 4 5 6 7 8 9 10  10 International civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10  11 Domestic civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10  12 Faith-based institutions 1 2 3 4 5 6 7 8 9 10  Domestic traditional media and their web presence 13 1 2 3 4 5 6 7 8 9 10  (e.g., newspapers, TV stations, radio) 14 International media and their web presence 1 2 3 4 5 6 7 8 9 10  Web based media (i.e., blogs, social media, other 15 1 2 3 4 5 6 7 8 9 10  web-based news and information sources) A7. Please describe the direction the Philippines is moving in, when considering … ? Getting Getting Staying Getting Getting much somewhat the somewhat much worse worse same better better Human development (e.g., health, education, and 1      social protection) 2 Equal opportunity for girls and boys, men and women      Growing Philippines’s economy in a way that leads to 3      jobs and employment 4 The gap between the rich and the poor      5 Making government more effective      6 Anti-corruption      7 Attracting new sources of foreign investment      100 World Bank Group Country Opinion Survey 2019: The Philippines SECTION A: GENERAL ISSUES A8. Listed below are global challenges. Which do you think have the most serious impact on the Philippines? (Choose no more than TWO) 1 Fragility in the Philippines or neighboring countries 6 Geo political uncertainty 2 Technology based disruption 7 Climate change 3 Migrants and refugees 8 Terrorism 4 Jobs/employment 9 The gap between the rich and the poor 5 Trade constraints 10 Environmental degradation 101 World Bank Group Country Opinion Survey 2019: The Philippines SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in the Philippines? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in the Philippines. 1 2 3 4 5 6 7 8 9 10  Not effective at Very effective Don't know all B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help the Philippines solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B4. When thinking about how the World Bank Group can have the most impact on development results in the Philippines, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in the Philippines? (Choose no more than THREE) 1 Health 15 National security 2 Financial markets 16 Information and communications technology Social protection (e.g., pensions, targeted social 3 17 Transport (e.g., roads, bridges, ports) assistance) 4 Global/regional integration 18 Climate change (e.g., mitigation, adaptation) 5 Food security 19 Poverty reduction Urban development (including traffic, pollution, 6 20 Anti-corruption flood control) 7 Water and sanitation 21 Economic growth 8 Peace and development in Mindanao 22 Disaster risk management 9 Job creation/employment 23 Equality of opportunity (i.e., social inclusion) Gender equity (closing the gap between women 10 24 Agriculture and rural development and men, and boys and girls) 11 Energy 25 Judicial reform 12 Private sector development 26 Trade and exports 13 Education 27 Reducing crime and violence Public sector governance/reform (i.e., government Natural resource management (renewable/non- 14 effectiveness, public financial management, public 28 renewable) expenditure, fiscal system reform) 102 World Bank Group Country Opinion Survey 2019: The Philippines SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in the Philippines? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Bringing together different groups of stakeholders   Capacity development related to World Bank Group 2   supported projects 3 Technical assistance   4 Policy advice, studies, analyses   5 Financial resources   6 Data and statistics   7 Promoting knowledge sharing   8 Implementation support   9 Mobilizing third party financial resources   10 Donor coordination   11 Other (please specify): ________________________   B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in the Philippines? (Choose no more than TWO) 1 World Bank Group’s processes too slow and complex 2 Not sufficiently focused on sustainable results 3 Not aligned with country priorities 4 Not adequately sensitive to political/social realities in the Philippines 5 Too influenced by developed countries 6 Staff too inaccessible 7 Not collaborating enough with partners such as bilaterals, multilaterals, trust funds, UN 8 Not collaborating enough with civil society (e.g., NGOs, CBOs) 9 Not willing to honestly criticize policies and reform efforts in the country 10 Not enough public disclosure of its work 11 Arrogant in its approach 12 Inadequate World Bank Group’s staffing in the Philippines 13 Other (please specify): __________________________________________________ 14 Don’t know 103 World Bank Group Country Opinion Survey 2019: The Philippines SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in the Philippines? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B8. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Foundations 7 Donor community 2 Media 8 NGOs/Community Based Organizations 3 Youth/university groups 9 Academia/think tanks/research institutes 4 Private sector 10 Other (please specify): _____________________ 5 Local governments 11 Don’t know 6 Beneficiaries To what extent do you agree with the following statements about the World Bank Group’s work in the Philippines? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B9 1 2 3 4 5 6 7 8 9 10  relevant role in development in the Philippines The World Bank Group’s work is aligned with what I B10 consider the development priorities for the 1 2 3 4 5 6 7 8 9 10  Philippines 104 World Bank Group Country Opinion Survey 2019: The Philippines SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in the Philippines, in terms of each of the following? To no degree To a very significant Don't at all degree know B11 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B12 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B13 1 2 3 4 5 6 7 8 9 10  circumstances) B14 Being inclusive 1 2 3 4 5 6 7 8 9 10  B15 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B16 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B17 1 2 3 4 5 6 7 8 9 10  the ground Helping to bring discipline/effective supervision to B18 1 2 3 4 5 6 7 8 9 10  implementation of investment projects B19 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B20 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B21 1 2 3 4 5 6 7 8 9 10  partners B22 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B23 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in the Philippines B24 1 2 3 4 5 6 7 8 9 10  with respect B25 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  105 World Bank Group Country Opinion Survey 2019: The Philippines SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in the Philippines? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know Social protection (e.g., pensions, targeted social 1 1 2 3 4 5 6 7 8 9 10  assistance) Gender equity (closing the gap between women and 2 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 3 Private sector development 1 2 3 4 5 6 7 8 9 10  4 Education 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 6 Peace and development in Mindanao 1 2 3 4 5 6 7 8 9 10  7 Flood management 1 2 3 4 5 6 7 8 9 10  8 Energy 1 2 3 4 5 6 7 8 9 10  9 Water and sanitation 1 2 3 4 5 6 7 8 9 10  10 Job creation/employment 1 2 3 4 5 6 7 8 9 10  11 Health 1 2 3 4 5 6 7 8 9 10  12 Financial markets 1 2 3 4 5 6 7 8 9 10  13 Traffic management 1 2 3 4 5 6 7 8 9 10  14 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10  15 Trade and exports 1 2 3 4 5 6 7 8 9 10  Natural resource management (renewable/non- 16 1 2 3 4 5 6 7 8 9 10  renewable) 17 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  18 Poverty reduction 1 2 3 4 5 6 7 8 9 10  19 Anti-corruption 1 2 3 4 5 6 7 8 9 10  20 Economic growth 1 2 3 4 5 6 7 8 9 10  21 Disaster risk management 1 2 3 4 5 6 7 8 9 10  22 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10  23 Information and communications technology 1 2 3 4 5 6 7 8 9 10  106 World Bank Group Country Opinion Survey 2019: The Philippines SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. To what extent does the World Bank Group’s work help to achieve development results in the Philippines? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C3. To what extent does the World Bank Group influence the development agenda in the Philippines? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in the Philippines? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C4 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, etc.) meet the needs of the Philippines The World Bank Group meets the Philippines’s C5 needs for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10  analysis, data, technical assistance) 107 World Bank Group Country Opinion Survey 2019: The Philippines SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In the Philippines, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to effective solutions 1 2 3 4 5 6 7 8 9 10  Are source of relevant information on global D5 1 2 3 4 5 6 7 8 9 10  good practices D6 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  Are adaptable to the Philippines’s specific D7 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D8. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D9. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 108 World Bank Group Country Opinion Survey 2019: The Philippines SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and reviews E3 1 2 3 4 5 6 7 8 9 10  are done in a timely fashion The World Bank Group’s Environmental and E4 1 2 3 4 5 6 7 8 9 10  Social Framework requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in the Philippines Working with the World Bank Group increases E7 1 2 3 4 5 6 7 8 9 10  the Philippines’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E8 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them 109 World Bank Group Country Opinion Survey 2019: The Philippines SECTION E: WORKING WITH THE WORLD BANK GROUP E9. To what extent do you believe that the donor community is doing enough to support the government’s efforts related to internally displaced people in the Philippines? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree E10. In which of the following areas do you believe the World Bank Group should provide most of its resources when it comes to providing support to the internally displaced people crisis in the Philippines? (Choose no more than TWO) 1 Business development 2 Infrastructure 3 Supporting poor and marginalized local communities 4 Jobs 5 Social cohesion 6 Public services 7 Education 8 Health 9 Macro issues (fiscal accounts, balance of payments, etc.) 10 Other (please specify): ______________________________________________ 11 Don’t know 110 World Bank Group Country Opinion Survey 2019: The Philippines SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN THE PHILIPPINES F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in the Philippines? (Choose no more than TWO) 1 Reduce the complexity of obtaining World Bank Group financing 2 Help to bring discipline/effective supervision to implementation of World Bank Group projects 3 Engage more effectively with partners such as bilaterals, multilaterals, trust funds, UN 4 Offer more innovative financial products 5 Offer more innovative knowledge services 6 Collaborate more effectively with Government clients (e.g., national, state, local) 7 Ensure greater selectivity in its work 8 Provide more adequate data/knowledge/statistics/figures on the Philippines’s economy 9 Engage more effectively with civil society (e.g., NGOs, CBOs) 10 Improve the quality of its experts as related to the Philippines’s specific challenges 11 Engage more effectively with private sector 12 Increase the level of capacity development in the country 13 Engage more directly with beneficiaries 14 Work faster 15 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in the Philippines, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in the Philippines? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for the Philippines 6 Don’t know 111 World Bank Group Country Opinion Survey 2019: The Philippines SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How frequently do you interact with the World Bank Group now in the Philippines? 1 Never 2 Less than once a year 3 Once a year to a few times a year 4 Less than once a month 5 At least once a month 6 At least once a week G2. How do you get most of your information about economic and social development issues in the Philippines? (Choose no more than TWO) 1 Economic and development-related websites 7 Local radio 2 Periodicals 8 International radio International newspapers (including their Social media (e.g., blogs, Facebook, Twitter, 3 9 websites) YouTube, Flickr) 4 Local television 10 Podcasts 5 International television 11 Other (please specify): ____________________ 6 Local newspapers (including their websites) G3. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Direct contact with World Bank Group (i.e., face to World Bank Group’s publications and other written 1 4 face meetings/discussions) materials 2 World Bank Group’s website 5 e-Newsletters Social media (e.g., blogs, Facebook, Twitter, World Bank Group’s seminars/workshops/ 3 6 YouTube, Flickr) conferences G4. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? Every few Every few Every few Not days weeks months at all Read, viewed or heard a story about the WBG in local media 1     (newspaper, magazine, TV, radio) Read, viewed or heard a story about the WBG in global media 2     (newspaper, magazine, TV, radio) Interacted with the WBG on Social Media (e.g., read a post or 3     tweet, liked, commented, shared, retweeted) 4 Visited a WBG website (e.g., read a blog, used data)     5 Attended an event/conference hosted by the WBG     6 Watched a webinar or online event hosted by the WBG     7 Read some or all of a WBG research paper or publication     8 Met professionally with WBG staff     9 Read a WBG e-newsletter     112 World Bank Group Country Opinion Survey 2019: The Philippines SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current affiliation? (Select only ONE response) 1 Office of the President, Prime Minister 11 Private Foundation 2 Office of Minister 12 NGO/Community Based Organization 3 Office of Parliamentarian 13 Media (press, radio, TV, web, etc.) Employee of a Ministry, Ministerial Department Independent Government Institution (i.e., Regulatory 4 14 or Implementation Agency Agency, Central Bank/oversight institution) Project Management Unit (PMU) overseeing implementation of project/ 5 15 Trade Union Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Faith-Based Group 7 Bilateral Agency 17 Youth Group 8 Multilateral Agency 18 Academia/Research Institute/Think Tank 9 Private Sector Organization 19 Judiciary Branch 10 Financial Sector/Private Bank 20 Other (please specify): ________________________ H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, MIGA, ICSID) in your country? 1 Yes 2 No H4. If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in the Philippines? (Select only ONE response) 1 The World Bank (IBRD) 2 The International Finance Corporation (IFC) 3 The Multilateral Investment Guarantee Agency (MIGA) 4 International Centre for Settlement of Investment Disputes (ICSID) 113 World Bank Group Country Opinion Survey 2019: The Philippines SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? 1 Yes 2 No H6. Which of the following describes most of your exposure to the World Bank Group in the Philippines? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H7. What’s your gender? 1 Female 2 Male H8. What’s your age? 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above H9. Which best represents your geographic location? 1 Metro Manila 2 Luzon 3 Visayas 4 Mindanao Thank you for completing the survey! 114