World Bank Group Country Opinion Survey 2016: Paraguay FY 2016 Paraguay Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 June 2016 World Bank Group Country Opinion Survey 2016: Paraguay Acknowledgements The Paraguay Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG) team led by Sharon Felzer (Senior Communications Officer, Head of PORG), Svetlana Markova, Jing Guo, Jessica Cameron, and Calita Woods. Dania Mendoza provided data support. The report was prepared under the overall guidance and supervision of Sumir Lal (Director, ECRGP). PORG acknowledges the significant contribution from the Paraguay country team and the local fielding agency Debroca. In particular, PORG is grateful for the support from Ruth Gonzalez Llamas, who coordinated the survey related activities from Asuncion, Paraguay. 1 World Bank Group Country Opinion Survey 2016: Paraguay Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Paraguay ...................................................9 V. Overall Attitudes toward the World Bank Group .......................14 VI. Sectoral Effectiveness................................................................22 VII. How the World Bank Group Operates .......................................26 VIII. World Bank Group’s Knowledge and Instruments .....................32 IX. The Future Role of the World Bank Group in Paraguay .............36 X. Communication and Outreach ..................................................40 XI. Appendices ................................................................................44 2 World Bank Group Country Opinion Survey 2016: Paraguay I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Paraguay perceive the WBG. The survey explored:  General Issues Facing Paraguay  Overall Attitudes toward the World Bank Group  World Bank Group’s Effectiveness and Results  The World Bank Group’s Knowledge Work and Activities  Working with the World Bank Group  The Future Role of the World Bank Group in Paraguay  Communication and Information Sharing  Background Information II. Methodology From January to March 2016, 302 stakeholders of the WBG in Paraguay were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the Office of the President/Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; bilateral/ multilateral agencies; private sector organizations; private foundations; the financial sector/ private banks; NGOs/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 184 stakeholders participated in the survey (61% response rate). Some respondents received and returned the questionnaires via courier, email, or completed the survey with the presence of a representative of the independent fielding agency; other respondents received and completed the questionnaire online. Respondents were asked about: general issues facing Paraguay; their overall attitudes toward the WBG; the WBG’s effectiveness and results; the WBG’s knowledge work and activities; working with the WBG; the WBG’s future role in Paraguay; and the WBG’s communication and information sharing. Every country that engages in the Country Opinion Survey must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’13 (response rate is 58%, N=152). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, means of the FY’16 data and the total number of respondents in both years are slightly different from those of the original data reported in appendices A, B, C, and E. For the weighted stakeholder breakdown and year comparison results, please see appendix D (page 93). 3 World Bank Group Country Opinion Survey 2016: Paraguay III. Demographics of the Sample Current Position  For further analyses, respondents from the Office of the President/Prime Minister were combined with respondents from the office of a minister; respondents from the financial sector/private banks were combined with those from private sector organizations; and respondents from NGOs, community based organizations, and private foundations were combined in the “CSO” category. Few respondents from the office of a parliamentarian, independent government institutions, local governments, and academia/research institutes/think tanks were included in the “Other” category. Note that there were no respondents from trade unions, faith-based groups, youth groups, or the judiciary branch. 4 World Bank Group Country Opinion Survey 2016: Paraguay III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2016: Paraguay III. Demographics of the Sample (continued) Geographic Locations  Note: Because of the small number of respondents from Oriental Region and Occidental Region, analyses comparing geographic locations would not be statistically reliable and, therefore, were not conducted. Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2016: Paraguay III. Demographics of the Sample (continued) Familiarity with the World Bank Group  Year comparison: Respondents in this year’s Country Survey indicated significantly higher levels of familiarity with the WBG compared to respondents from the FY’13 Country Survey (weighted mean in FY’16 = 7.0; weighted mean in FY’13 = 6.3)1.  Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Paraguay, and significantly, moderately correlated with the extent to which the WBG plays a relevant role in development in Paraguay, and the extent to which the WBG contributes to the country’s development results. 1 Please refer to Appendix D (page 93) for more details on weighting. Means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2016: Paraguay III. Demographics of the Sample (continued) Familiarity with the World Bank Group and Other Development Banks  Year comparison: Respondents in this year’s Country Survey indicated significantly higher levels of familiarity with the WBG and the Latin American Development Bank, and significantly lower levels of familiarity with the Inter-American Development Bank than respondents in the FY’13 Country Survey2.  In this year’s Country Survey, stakeholders in Paraguay were significantly more familiar with the WBG than with the Latin American Development Bank. Their levels of familiarity with the WBG and the Inter-American Development Bank were statistically similar. 2 Please refer to Appendix D (page 93) for more details on weighting. Means in the chart were calculated based on weighted data. 8 World Bank Group Country Opinion Survey 2016: Paraguay IV. General Issues Facing Paraguay Headed in the Right Direction3  Stakeholder groups: In this year’s Country Survey, most respondents across stakeholder groups indicated that Paraguay is headed in the right direction except respondents from CSOs who were significantly less positive about the prospect of Paraguay. 3 Percentages presented in the chart were calculated based on weighted data from the FY 2016 and FY 2013 Country Surveys. Please refer to Appendix D for more details on weighting. 9 World Bank Group Country Opinion Survey 2016: Paraguay IV. General Issues Facing Paraguay (continued) Development Priority  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the most important development priorities in Paraguay were “education” (71%), “health” (38%), and “poverty reduction” (28%). 10 World Bank Group Country Opinion Survey 2016: Paraguay IV. General Issues Facing Paraguay (continued) What Would Contribute Most to Reducing Poverty  Year comparison: In the previous FY’13 Country Survey, respondents indicated that the greatest contributors to poverty reduction in Paraguay were “education” (79%), “job creation/employment” (43%), and “health” (34%). 11 World Bank Group Country Opinion Survey 2016: Paraguay IV. General Issues Facing Paraguay (continued) Factors Contributing to “Shared Prosperity”  Year comparison: In the previous FY’13 Country Survey, respondents indicated that the greatest contributor to shared prosperity in Paraguay was “education and training that better ensure job opportunity” (40%). 12 World Bank Group Country Opinion Survey 2016: Paraguay IV. General Issues Facing Paraguay (continued) Gap between the Rich and the Poor Global Climate Change 13 World Bank Group Country Opinion Survey 2016: Paraguay V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts  Stakeholder groups: Respondents from bilateral/multilateral agencies and the media were significantly more likely to attribute failed or slow WBG assisted reform efforts to “the Government working inefficiently” compared to respondents from other stakeholder groups. 14 World Bank Group Country Opinion Survey 2016: Paraguay V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness4 (Indicator Question) Effectiveness of the World Bank Group and Other Development Banks5  Stakeholders gave significantly higher ratings for the WBG’s effectiveness than the effectiveness of the Latin American Development Bank. 4 Means presented in the chart were calculated based on weighted data from FY’16 and FY’13. 5 Means in the chart were calculated based on un-weighted data. 15 World Bank Group Country Opinion Survey 2016: Paraguay V. Overall Attitudes toward the World Bank Group (continued) Achieving Development Results6 (Indicator Question) WBG Staff Preparedness 6 Means presented in the charts on this page were calculated based on weighted data from FY’16 and FY’13. 16 World Bank Group Country Opinion Survey 2016: Paraguay V. Overall Attitudes toward the World Bank Group (continued) The World Bank and the IFC Working Together  Only those stakeholders who responded “Yes” to the question “Do your projects involve both the World Bank and the IFC?” provided their views on the working relationship between the World Bank and the IFC. 17 World Bank Group Country Opinion Survey 2016: Paraguay V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups  Stakeholder groups: Respondents from bilateral/multilateral agencies had the highest mean ratings for the aggregated responses to the twenty six COS indicator questions, whereas respondents from CSOs had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (see page 64).  Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the twenty six COS indicator questions (mean rating = 7.2) compared to respondents who do not collaborate with the WBG (mean rating = 6.7). Responses for individual indicator questions by exposure to the WBG can be found in Appendix E (see page 97). 18 World Bank Group Country Opinion Survey 2016: Paraguay V. Overall Attitudes toward the World Bank Group (continued) Greatest Values  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank‘s greatest value to Paraguay was its “financial resources: investment lending” (49%). 19 World Bank Group Country Opinion Survey 2016: Paraguay V. Overall Attitudes toward the World Bank Group (continued) Most Effective Instruments in Reducing Poverty 20 World Bank Group Country Opinion Survey 2016: Paraguay V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank’s greatest weakness in its work in Paraguay was “not enough public disclosure of its work” (40%). 21 World Bank Group Country Opinion Survey 2016: Paraguay VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Collaboration7 7 Note in the Appendix on the sectoral effectiveness (Appendix A, page 57) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 22 World Bank Group Country Opinion Survey 2016: Paraguay VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison8 8 Means presented in this chart were calculated based on weighted data. 23 World Bank Group Country Opinion Survey 2016: Paraguay VI. Sectoral Effectiveness (continued) The WBG Promoting Private Public Partnerships Helping the Poorest 24 World Bank Group Country Opinion Survey 2016: Paraguay VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Paraguay, bivariate correlational analyses were conducted using respondents’ ratings of the thirty six specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in Paraguay. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at social inclusion; and  The WBG’s effectiveness at equality of opportunity.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Paraguay, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at agricultural development/risk management;  The WBG’s effectiveness at climate change; and  The WBG’s effectiveness at social protection. 25 World Bank Group Country Opinion Survey 2016: Paraguay VII. How the World Bank Group Operates The World Bank Group’s Work in Paraguay: Year Comparison9 The World Bank Group’s Work in Paraguay: Collaboration 9 Means in the chart were calculated based on weighted data. 26 World Bank Group Country Opinion Survey 2016: Paraguay VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison10 10 Means in the chart were calculated based on weighted data. 27 World Bank Group Country Opinion Survey 2016: Paraguay VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration 28 World Bank Group Country Opinion Survey 2016: Paraguay VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison11 11 Means in this chart were calculated based on weighted data. 29 World Bank Group Country Opinion Survey 2016: Paraguay VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration 30 World Bank Group Country Opinion Survey 2016: Paraguay VII. How the World Bank Group Operates (continued) Internal Measuring and Monitoring 31 World Bank Group Country Opinion Survey 2016: Paraguay VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities  Stakeholder groups: Among this year’s respondents, employees of ministries, respondents from PMUs/consultants on WBG-supported projects, and the media indicated the most frequent usage of the WBG’s knowledge work and activities (weekly/monthly) compared to respondents from other stakeholder groups. 32 World Bank Group Country Opinion Survey 2016: Paraguay VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Paraguay’s Knowledge Needs12 (Indicator Question) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 12 Means in the charts on this page were calculated based on weighted data. 33 World Bank Group Country Opinion Survey 2016: Paraguay VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities: Year Comparison13 13 Means in this chart were calculated based on weighted data. 34 World Bank Group Country Opinion Survey 2016: Paraguay VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Paraguay’s Needs for Financial Instruments14 (Indicator Question) The WBG’s Reimbursable Advisory Services 14 Means in this chart were calculated based on weighted data. 35 World Bank Group Country Opinion Survey 2016: Paraguay IX. The Future Role of the World Bank Group in Paraguay Making the World Bank Group of Greater Value  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should “reach out more to groups outside of Government” (47%) and “reduce the complexity of obtaining World Bank financing” (42%) to make itself of greater value in Paraguay. 36 World Bank Group Country Opinion Survey 2016: Paraguay IX. The Future Role of the WBG in Paraguay (continued) The World Bank Group Should Collaborate More with …  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should collaborate more with “private sector” (45%) and “academia/think tanks/research institutes” (39%) to ensure better development results in Paraguay. 37 World Bank Group Country Opinion Survey 2016: Paraguay IX. The Future Role of the WBG in Paraguay (continued) Where the World Bank Group Should Focus its Resources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that the World Bank should focus its resources on “education” (61%). 38 World Bank Group Country Opinion Survey 2016: Paraguay IX. The Future Role of the WBG in Paraguay (continued) Future Combination of the WBG Services  Year comparison: Respondents in the previous FY’13 Country Survey indicated that “the combination [of the WBG services] is appropriate for Paraguay” (50%). 39 World Bank Group Country Opinion Survey 2016: Paraguay X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 64) for all responses by stakeholder groups. General Information Sources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that they got most of their information about economic and social development issues in Paraguay from “local newspapers” (70%) and “Internet (55%)”. 40 World Bank Group Country Opinion Survey 2016: Paraguay X. Communication and Outreach (continued) Preferred Information Sources  Year comparison: Respondents in the previous FY’13 Country Survey indicated that they would prefer to receive information from the World Bank through “e-Newsletters” (39%), “World Bank seminars/workshops/conferences” (36%), and “World Bank publications and other written materials” (35%). 41 World Bank Group Country Opinion Survey 2016: Paraguay X. Communication and Outreach (continued) Access to Information15 Access to the Internet  Nearly all respondents in this year’s Country Survey and FY’13 Country Survey indicated that they had access to the Internet. 15 Percentages presented in the charts on this page were calculated based on weighted data. 42 World Bank Group Country Opinion Survey 2016: Paraguay X. Communication and Outreach (continued) The WBG’s Website Usage16 The WBG’s Social Media Usage 16 Percentages in the chart were calculated based on weighted data. 43 World Bank Group Country Opinion Survey 2016: Paraguay XI. Appendices A. Responses to All Questions across All Respondents...................... 45 B. Responses to All Questions by Stakeholder Groups ...................... 62 C. Responses to Selected Questions by Level of Collaboration with the World Bank Group ........................................................................ 83 D. Responses to Selected Questions by Year..................................... 91 E. Indicator Questions as a Function of Exposure to the WBG .......... 95 F. WBG Country Opinion Survey FY16 – Paraguay Questionnaire .... 96 Paraguay 44 World Bank Group Country Opinion Survey 2016: Paraguay Appendix A: Responses to All Questions across All Respondents (N=184) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Paraguay Percentage of Respondents 1. In general would you say that Paraguay is headed in ... ? (N=171) The right direction 73.1% The wrong direction 6.4% Not sure 20.5% 45 World Bank Group Country Opinion Survey 2016: Paraguay A. General Issues Facing Paraguay (continued) 2. Listed below are a number of development priorities in Paraguay. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Paraguay? (Choose no more than THREE) (Responses Combined; N=182) Public sector governance/reform (i.e., government effectiveness, public financial 41.8% management, public expenditure, fiscal system reform, fiscal management) Poverty reduction 32.4% Education 31.3% Anti corruption 18.7% Health 15.9% Water and sanitation 14.8% Transport (e.g., roads, bridges, transportation) 14.8% Economic and sustainable growth 12.6% Environmental sustainability/management 11.5% Job creation/employment 11.0% Global/regional integration 11.0% Rural development 8.2% Public transparency (e.g., access to public information) 8.2% Law and justice (e.g., judicial system) 7.7% Financial inclusion 6.0% Energy 6.0% Social protection (e.g., pensions, targeted social assistance) 5.5% Private sector development 5.5% Foreign direct investment 4.9% Social inclusion (e.g., public services for the poor) 4.4% Equality of opportunity (i.e., equity) 4.4% Urban development 3.3% Food security 3.3% Climate change (e.g., mitigation, adaptation) 3.3% Regulatory framework 2.2% Agricultural development/Agricultural risk management 1.6% Financial markets 1.6% Information and communications technology 1.6% Social accountability 1.1% Crime and violence 1.1% Gender equity 0.5% Trade and exports 0.0% Economic resilience (e.g., floods and droughts affecting economy) 0.0% Communicable/non-communicable diseases 0.0% Natural resource management (e.g., oil, gas, mining) 0.0% Disaster management 0.0% 46 World Bank Group Country Opinion Survey 2016: Paraguay A. General Issues Facing Paraguay (continued) 3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing Percentage of Respondents poverty in Paraguay? (Choose no more than THREE) (Responses Combined; N=182) Education 46.2% Anti corruption 30.8% Job creation/employment 24.2% Rural development 23.6% Water and sanitation 22.5% Economic and sustainable growth 21.4% Public sector governance/reform (i.e., government effectiveness, public financial 18.1% management, public expenditure, fiscal system reform, fiscal management) Equality of opportunity (i.e., equity) 17.0% Health 13.2% Social inclusion (e.g., public services for the poor) 12.1% Financial inclusion 8.8% Transport (e.g., roads, bridges, transportation) 8.2% Environmental sustainability/management 6.0% Social protection (e.g., pensions, targeted social assistance) 6.0% Law and justice (e.g., judicial system) 5.5% Foreign direct investment 4.9% Agricultural development/Agricultural risk management 3.8% Public transparency (e.g., access to public information) 3.3% Private sector development 3.3% Food security 3.3% Social accountability 2.2% Energy 2.2% Gender equity 1.6% Information and communications technology 1.6% Natural resource management (e.g., oil, gas, mining) 1.6% Climate change (e.g., mitigation, adaptation) 1.6% Regulatory framework 1.6% Global/regional integration 1.6% Urban development 1.1% Trade and exports 1.1% Economic resilience (e.g., floods and droughts affecting economy) 0.5% Crime and violence 0.0% Communicable/non-communicable diseases 0.0% Disaster management 0.0% Financial markets 0.0% 47 World Bank Group Country Opinion Survey 2016: Paraguay A. General Issues Facing Paraguay (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Percentage of Respondents Paraguay? (Choose no more than TWO) (Responses Combined; N=175) Education and training that better ensure job opportunity 46.3% Consistent economic growth 28.6% Greater access to health and nutrition for citizens 15.4% Greater access to micro-finance for the poor 14.9% Better opportunity for the poor who live in rural areas 14.9% Better entrepreneurial opportunities (i.e., to start small and medium sized 12.0% businesses) Greater voice and participation for citizens to help ensure greater accountability 10.3% Better employment opportunities for young people 9.1% Greater equity of fiscal policy 8.6% Better access to quality public services for the poor 8.0% Better quality public services 6.9% More reliable social safety net 6.3% Better employment opportunities for women 4.0% Strengthening resilience to risk and volatility 3.4% Better opportunity for the poor who live in urban areas 3.4% Better agricultural risk management 2.3% A growing middle class 2.3% Greater private investment in logistics projects 1.1% Other 0.6% 5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem, or not a problem at all in Percentage of Respondents Paraguay? (Select only ONE response) (N=175) A very big problem 66.3% A moderately big problem 28.6% A small problem 3.4% Not a problem at all 1.1% Don’t know 0.6% 6. In your view, is global climate change a very serious problem, somewhat Percentage of Respondents serious, not too serious, or not a problem? (Select only ONE response) (N=178) A very serious problem 73.0% A somewhat serious problem 24.2% Not too serious problem 2.8% Not a problem 0.0% Don’t know 0.0% 48 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Paraguay? (1-Not Familiarity familiar at all, 10-Extremely familiar) N DK Mean SD 1. World Bank Group (WBG) 173 0 7.06 1.96 2. Inter-American Development Bank (IDB/BID) 171 0 6.89 2.02 3. Latin American Development Bank (CAF) 170 0 5.06 2.58 Overall, please rate your impression of the effectiveness of these organizations Effectiveness in Paraguay. (1-Not effective at all, 10-Very effective) N DK Mean SD 4. World Bank Group (WBG)* 161 11 7.01 1.71 5. Inter-American Development Bank (IDB/BID) 157 14 7.14 1.74 6. Latin American Development Bank (CAF) 113 55 6.11 1.97 Staff Preparedness N DK Mean SD 7. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Paraguay solve its most complicated 154 17 7.85 1.69 development challenges? (1-To no degree at all, 10-To a very significant degree) 49 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group (continued) 8. When thinking about how the World Bank Group can have the most impact on development results in Paraguay, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and Percentage of Respondents knowledge services) in Paraguay? (Choose no more than THREE) (Responses Combined; N=175) Public sector governance/reform (i.e., government effectiveness, public financial 34.9% management, public expenditure, fiscal system reform, fiscal management) Education 29.1% Poverty reduction 24.6% Transport (e.g., roads, bridges, transportation) 21.1% Water and sanitation 21.1% Economic and sustainable growth 18.3% Health 18.3% Anti corruption 13.1% Financial inclusion 12.0% Environmental sustainability/management 11.4% Job creation/employment 10.9% Rural development 10.9% Agricultural development/Agricultural risk management 9.1% Public transparency (e.g., access to public information) 7.4% Equality of opportunity (i.e., equity) 5.7% Law and justice (e.g., judicial system) 5.7% Energy 4.6% Information and communications technology 4.0% Social protection (e.g., pensions, targeted social assistance) 3.4% Climate change (e.g., mitigation, adaptation) 3.4% Urban development 3.4% Private sector development 2.9% Social inclusion (e.g., public services for the poor) 2.9% Global/regional integration 2.3% Social accountability 2.3% Foreign direct investment 2.3% Economic resilience (e.g., floods and droughts affecting economy) 2.3% Regulatory framework 2.3% Food security 1.7% Trade and exports 1.1% Crime and violence 1.1% Gender equity 0.6% Financial markets 0.6% Disaster management 0.6% Communicable/non-communicable diseases 0.0% Natural resource management (e.g., oil, gas, mining) 0.0% 50 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group (continued) 9. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=171) activity do you believe is of greatest VALUE and which activity Greatest 2nd Greatest is of second greatest value in Paraguay? Value Value Combined Financial resources 28.7% 24.0% 52.6% Policy advice, studies, analyses 23.4% 21.1% 44.4% Technical assistance 14.0% 21.6% 35.7% Help to bring discipline/effective supervision to implementation of 13.5% 12.9% 26.3% investment projects Capacity development 12.9% 11.1% 24.0% Data and statistics 3.5% 2.9% 6.4% Convening/Facilitating 1.2% 2.3% 3.5% Linkage to non-Bank expertise (i.e., South-South knowledge 1.8% 1.2% 2.9% sharing) Mobilizing third party financial resources 0.6% 1.2% 1.8% Other 0.6% 1.2% 1.8% Donor coordination 0.0% 0.6% 0.6% 10. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Paraguay? (Choose no more than TWO) (Responses Combined; N=174) World Bank Group’s processes too slow (e.g., too bureaucratic in its operational 26.4% policies and procedures) Not enough public disclosure of its work 21.8% World Bank Group’s processes too complex 16.7% Not collaborating enough with stakeholders outside the Government 15.5% Not adequately sensitive to political/social realities in Paraguay 14.9% Its advice and strategies do not lend themselves to practical problem solving 9.2% Not willing to honestly criticize policies and reform efforts in the country 8.6% Too influenced by developed countries 8.6% Don’t know 7.5% Imposing technocratic solutions without regard to political realities 6.9% Not aligned with other donors’ work 6.9% Not client focused 6.3% Not exploring alternatives at sub-national level 6.3% Staff too inaccessible 5.2% Not exploring alternative policy options 4.0% Other 3.4% Arrogant in its approach 2.3% Not aligned with country priorities 2.3% The credibility of its knowledge/data 0.6% 51 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group (continued) 11. Which World Bank Group’s instruments do you believe are the MOST Percentage of Respondents effective in reducing poverty in Paraguay? (Choose no more than TWO) (Responses Combined; N=174) Investment lending (financing specific projects) 63.2% Technical assistance (advice, best practice, international experience, etc.) 43.1% Capacity development 27.0% Policy based lending/budget support to the Government 23.6% Multi-sectoral approaches 9.2% Knowledge products/services (analytical work, studies, surveys, etc.) 9.2% Trust Fund management 5.2% Don’t know 4.6% Other 1.1% 12. To what extent do you believe that the World Bank Group’s work and Percentage of Respondents support help the poorest in Paraguay? (Select only ONE response) (N=171) To a fully sufficient degree 4.1% To a somewhat sufficient degree 29.2% To a somewhat insufficient degree 45.0% To a very insufficient degree 5.8% Don't know 15.8% 13. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in Percentage of Respondents your country? (Choose no more than TWO) (Responses Combined; N=174) Local Government 50.6% Academia/think tanks/research institutes 31.6% NGOs/Community Based Organizations (CBOs) 31.0% Youth/university groups 21.3% Private sector 20.7% Parliament 12.6% Beneficiaries 8.6% Media 5.7% Donor community 4.6% Foundations 4.0% Other 1.1% Don’t know 1.1% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Paraguay? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 14. Overall the World Bank Group currently plays a relevant role in 159 11 6.72 1.85 development in Paraguay* 15. The World Bank Group’s work is aligned with what I consider the 161 12 7.00 1.81 development priorities for Paraguay* 52 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Degree Paraguay, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 16. Responsiveness to needs* 137 25 6.66 1.89 17. Flexibility (in terms of the institution’s products and services)* 128 32 6.30 1.77 18. Flexibility (in terms of changing country circumstances)* 127 33 6.48 1.75 19. Being inclusive* 125 34 6.82 1.68 20. Openness (sharing data and other information)* 139 18 7.32 2.02 21. Collaboration with the Government* 148 13 7.79 1.63 22. The speed in which it gets things accomplished on the ground* 128 30 6.06 1.75 23. Ease of access to the people at the World Bank Group who are 140 19 6.79 2.45 making decisions important to my work* 24. Collaboration with civil society* 118 41 6.16 2.17 25. Staff accessibility* 144 14 6.78 2.17 26. Collaboration with other donors and development partners* 108 50 6.98 1.89 27. Collaboration with the private sector* 92 64 6.71 1.77 28. Straightforwardness and honesty* 128 28 7.91 1.87 29. Treating clients and stakeholders in Paraguay with respect* 128 28 7.91 1.82 30. Being a long-term partner* 127 30 7.89 2.04 31. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more Percentage of Respondents than TWO) (Responses Combined; N=168) The Government works inefficiently 37.5% Lack of/inadequate levels of capacity in Government 30.4% There is not an adequate level of citizen/civil society participation 25.0% The World Bank Group is not sensitive enough to political/social realities on the 23.8% ground Political pressures and obstacles 21.4% Reforms are not well thought out in light of country challenges 16.7% Poor donor coordination 11.9% The World Bank Group works too slowly 8.3% The World Bank Group does not do adequate follow through/follow-up 8.3% Other 4.2% 53 World Bank Group Country Opinion Survey 2016: Paraguay C. World Bank Group’s Effectiveness and Results 1. In your opinion, how IMPORTANT is it for the World Bank Group to be Importance involved in the following areas of development in Paraguay? (1-Not important at all, 10-Very important) N DK Mean SD 1. Crime and violence 107 44 5.51 2.53 2. Financial markets 133 18 7.43 2.12 3. Transport (e.g., roads, bridges, transportation) 145 14 8.31 1.59 4. Anti corruption 140 21 8.24 1.82 5. Law and justice (e.g., judicial system) 124 30 7.44 2.44 6. Urban development 133 21 7.70 2.08 7. Environmental sustainability/management 137 18 8.00 1.95 8. Trade and exports 120 31 6.99 2.19 9. Information and communications technology 128 24 7.43 2.24 10. Poverty reduction 142 17 8.92 1.33 11. Gender equity 129 24 7.64 2.10 12. Private sector development 122 29 7.10 2.40 13. Foreign direct investment 116 34 7.36 2.18 14. Financial inclusion 124 29 7.86 2.10 15. Water and sanitation 140 17 8.46 1.66 16. Regulatory framework 130 22 7.45 1.90 17. Economic and sustainable growth 139 16 8.49 1.51 18. Energy 128 27 7.93 1.90 19. Disaster management 119 34 7.16 2.20 20. Public sector governance/reform (i.e., government effectiveness, public 136 20 8.40 1.67 financial management, public expenditure, fiscal system reform) 21. Job creation/employment 134 22 7.89 2.02 22. Public transparency (e.g., access to public information) 139 15 8.17 1.73 23. Communicable/non-communicable diseases 116 35 6.43 2.47 24. Equality of opportunity (i.e., equity) 128 29 7.57 2.22 25. Social accountability 120 30 7.30 2.31 26. Social protection (e.g., pensions, targeted social assistance) 125 27 7.26 2.36 27. Rural development 135 19 8.06 1.83 28. Global/regional integration 122 27 7.55 2.02 29. Food security 124 26 7.52 2.01 30. Natural resource management (e.g., oil, gas, mining) 124 28 7.39 2.14 31. Health 124 29 8.09 2.02 32. Climate change (e.g., mitigation, adaptation) 131 22 7.92 2.01 33. Agricultural development/Agricultural risk management 128 26 7.90 1.95 34. Economic resilience (e.g., floods and droughts affecting economy) 123 32 7.56 2.16 35. Social inclusion (e.g., public services for the poor) 125 33 8.27 1.78 36. Education 132 24 8.54 1.88 54 World Bank Group Country Opinion Survey 2016: Paraguay C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the Effectiveness work it does in the following areas of development in Paraguay? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Gender equity 29 126 6.24 2.28 2. Information and communications technology 45 108 7.22 1.76 3. Transport (e.g., roads, bridges, transportation) 76 79 7.50 1.57 4. Crime and violence 17 138 5.94 2.36 5. Law and justice (e.g., judicial system) 29 125 6.48 1.81 6. Financial inclusion 58 95 7.55 1.61 7. Urban development 45 107 7.56 1.63 8. Environmental sustainability/management 67 85 7.64 1.76 9. Regulatory framework 53 99 7.45 1.79 10. Communicable/non-communicable diseases 17 132 6.24 1.99 11. Poverty reduction 93 60 7.56 1.87 12. Anti corruption 64 87 7.20 1.90 13. Private sector development 33 117 7.30 1.79 14. Public transparency (e.g., access to public information) 78 75 7.58 1.78 15. Foreign direct investment 34 117 7.00 2.19 16. Water and sanitation 84 70 7.68 1.78 17. Trade and exports 29 121 7.34 1.72 18. Economic and sustainable growth 53 98 7.57 1.73 19. Social accountability 40 111 7.15 1.81 20. Health 44 103 7.34 1.74 21. Disaster management 31 119 7.10 2.06 22. Public sector governance/reform (i.e., government effectiveness, public 77 75 7.55 1.70 financial management, public expenditure, fiscal system reform) 23. Job creation/employment 42 107 6.81 2.00 24. Financial markets 42 108 7.74 1.67 25. Equality of opportunity (i.e., equity) 40 105 6.95 1.84 26. Economic resilience (e.g., floods and droughts affecting economy) 38 112 6.74 2.20 27. Energy 54 96 7.67 1.74 28. Rural development 62 83 7.21 1.85 29. Global/regional integration 36 110 7.31 1.94 30. Social inclusion (e.g., public services for the poor) 51 97 7.55 1.85 31. Food security 38 110 7.53 1.98 32. Education 60 89 7.58 1.76 33. Social protection (e.g., pensions, targeted social assistance) 44 106 7.55 1.80 34. Climate change (e.g., mitigation, adaptation) 45 105 7.04 2.36 35. Agricultural development/Agricultural risk management 51 98 7.08 2.27 36. Natural resource management (e.g., oil, gas, mining) 30 118 6.97 2.34 55 World Bank Group Country Opinion Survey 2016: Paraguay C. World Bank Group’s Effectiveness and Results (continued) Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve development results in Paraguay? (1-To no degree at all, 10-To a very significant 151 16 6.89 1.62 degree) To what extent do you agree with the following statements about the World Bank Group in Paraguay? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 4. The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs 142 23 6.84 1.83 of Paraguay* 5. The World Bank Group meets Paraguay’s needs for knowledge services (e.g., 144 21 6.83 1.90 research, analysis, data, technical assistance)* Reimbursable Advisory Services N DK Mean SD 6. To what extent do you believe that Paraguay received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? (1-To no degree 105 60 7.35 1.55 at all, 10-To a very significant degree) Measuring The World Bank Group’s Work N DK Mean SD 7. To what extent do you believe the World Bank Group measures and corrects its 111 56 6.61 1.81 work in real time in Paraguay? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=164) Weekly 12.8% Monthly 21.3% A few times a year 41.5% Rarely 22.0% Never 2.4% In Paraguay, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 128 29 7.39 1.69 3. Include appropriate level of stakeholder involvement during preparation 106 50 6.73 2.13 4. Lead to practical solutions 122 35 6.90 1.92 5. Are accessible (well written and easy to understand) 135 22 7.10 1.97 6. Are source of relevant information on global good practices 127 31 7.28 2.15 7. Are adequately disseminated 120 36 6.47 2.16 8. Are translated enough into local language 128 30 6.90 2.22 9. Are adaptable to Paraguay’s specific development challenges and country 124 34 7.16 1.99 circumstances* Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your country?* 140 23 7.39 1.75 (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10-Very high 140 23 7.98 1.46 technical quality) 56 World Bank Group Country Opinion Survey 2016: Paraguay E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 104 56 7.05 2.01 2. The World Bank Group effectively monitors and evaluates the projects and 129 31 7.22 1.98 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 107 49 6.90 1.84 4. The World Bank Group’s “Safeguard Policy” requirements are reasonable 90 68 7.37 1.99 5. The World Bank Group’s conditions on its lending are reasonable 105 53 7.30 1.65 6. The World Bank Group takes decisions quickly in Paraguay* 111 47 6.59 2.08 7. Working with the World Bank Group increases Paraguay's institutional 132 24 7.54 1.70 capacity 8. Where country systems (e.g., procurement, financial management, etc.) are 87 69 7.63 1.66 adequate, the World Bank Group makes appropriate use of them* 9. The World Bank Group provides effective implementation support (i.e., 115 42 7.19 2.13 supervision of projects) WBG Promoting PPP in Paraguay N DK Mean SD 10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Paraguay? (1-To no 99 64 6.89 1.72 degree at all, 10-To a very significant degree) 11. Which of the following best describes the World Bank Group’s support in Percentage of Respondents Paraguay? (Select only ONE response) (N=160) The World Bank Group is sufficiently selective and focuses on the most important 57.5% development challenges in Paraguay The World Bank Group is not sufficiently selective in Paraguay, and it is involved in 11.3% too many areas of development Don't know 31.3% F. The Future Role of the World Bank Group in Paraguay 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Paraguay? (Choose no more than TWO) (Responses Combined; N=163) Increase the level of capacity development in the country 30.1% Support the capacity building at the operational level of the Government 30.1% Reach out more to groups outside of Government 24.5% Reduce the complexity of obtaining World Bank Group financing 22.1% Offer more innovative financial products 15.3% Provide more adequate data/knowledge/statistics/figures on Paraguay’s economy 12.3% Improve the quality of its experts as related to Paraguay’s specific challenges 12.3% Improve the competitiveness of its financing compared to markets (e.g., cost, 7.4% timeliness, other terms) Collaborate more effectively with Government clients (e.g., national, state, local) 6.7% Work faster 6.7% Ensure greater selectivity in its work 6.1% Respond to clients’ needs timely and promptly 6.1% Offer more innovative knowledge services 4.9% Other 3.7% Increase availability of Reimbursable Advisory Services (RAS) 1.8% 57 World Bank Group Country Opinion Survey 2016: Paraguay F. The Future Role of the World Bank Group in Paraguay (continued) 2. When considering the combination of services that the World Bank Group offers in Paraguay, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer Percentage of Respondents more of in Paraguay? (Select only ONE response) (N=161) The combination is appropriate for Paraguay 27.3% Financial services 24.8% Knowledge products 22.4% Advisory services 13.7% Don't know 8.1% Convening services 3.1% None of the above 0.6% G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Paraguay? (Choose no more than TWO) (Responses Combined; N=163) Internet 54.0% Periodicals 34.4% Local newspapers 29.4% Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) 24.5% Conferences/seminars/workshops 23.9% International newspapers 6.7% Local television 4.9% Local radio 4.9% Debate groups 4.3% Other 3.1% International television 1.2% International radio 0.0% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=161) World Bank Group’s seminars/workshops/conferences/thematic round table 52.8% discussions e-Newsletters 40.4% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 34.8% World Bank Group’s publications and other written materials 24.2% World Bank Group’s website 20.5% Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) 16.8% Mobile phones 2.5% Other 0.6% 3. Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is Percentage of Respondents not on a list of exceptions? (N=148) Yes 32.4% No 67.6% 58 World Bank Group Country Opinion Survey 2016: Paraguay G. Communication and Information Sharing (continued) 4. If yes, from which of the following sources did you learn about the World Bank Percentage of Respondents Group's Access to Information Policies? (Select only ONE response) (N=58) World Bank Group’s website 32.8% World Bank Group’s seminars/workshops/conferences 29.3% Colleagues/Friends/Peer organizations 19.0% Other 8.6% News/Media 6.9% World Bank Group’s e-Newsletters 3.4% 5. Have you requested information from the World Bank Group on its activities Percentage of Respondents in the past year? (N=151) Yes 29.1% No 70.9% Percentage of Respondents 6. Were you able to obtain this information? (N=44) Yes 88.6% No 11.4% Percentage of Respondents 7. Do you have access to the Internet? (N=148) Yes 99.3% No 0.7% Percentage of Respondents 8. Do you use/have you used the World Bank Group website? (N=149) Yes 79.9% No 20.1% 9. Do you currently consult the World Bank Group social media sites (e.g., Percentage of Respondents Facebook, blogs, Twitter, YouTube, and Flickr)? (N=147) Yes 29.9% No 70.1% 10. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=152) High speed/WiFi 92.8% Dial-up 7.2% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 11. I find the World Bank Group’s websites easy to navigate 125 34 7.30 1.96 12. I find the information on the World Bank Group’s websites useful 124 33 7.83 1.70 13. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the 64 92 7.72 1.84 institution 14. When I need information from the World Bank Group I know how to 137 20 7.57 2.29 find it (e.g., whom to call, where to reach them, etc.) 15. The World Bank Group is responsive to my information requests and 101 55 8.00 2.06 inquiries 59 World Bank Group Country Opinion Survey 2016: Paraguay H. Background Information 1. Which of the following best describes your current position? (Select only ONE Percentage of Respondents response) (N=180) Employee of a Ministry, Ministerial Department or Implementation Agency 27.2% Project Management Unit (PMU) overseeing implementation of project/ 17.8% Consultant/Contractor working on World Bank Group supported project/program NGO/Community Based Organization 10.0% Other 8.9% Office of Minister 6.7% Media (press, radio, TV, web, etc.) 6.7% Bilateral/Multilateral Agency 5.6% Private Sector Organization 3.9% Independent Government Institution (i.e., Regulatory Agency, Central 3.3% Bank/oversight institution) Academia/Research Institute/Think Tank 2.8% Local Government Office or Staff 2.2% Financial Sector/Private Bank 2.2% Office of the President, Prime Minister 1.7% Office of Parliamentarian 0.6% Private Foundation 0.6% 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=182) Other 17.6% Water 10.4% Finance and markets 10.4% Generalist (specialized in multiple sectors) 8.2% Macroeconomics and fiscal management 7.7% Environment and natural resources 7.1% Energy and extractives 6.6% Urban, rural, and social development 6.0% Education 5.5% Governance 4.9% Transport and ICT 3.8% Poverty 3.8% Trade and competitiveness 2.7% Agriculture 2.7% Public-private partnerships 1.1% Social protection and labor 0.5% Gender 0.5% 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents (IBRD/IDA, IFC, or MIGA) in your country? (Select only ONE response) (N=180) Yes 46.1% No 53.9% 60 World Bank Group Country Opinion Survey 2016: Paraguay H. Background Information (continued) 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Paraguay? (Select only ONE response) (N=176) The World Bank (IBRD/IDA) 88.1% The International Finance Corporation (IFC) 3.4% The Multilateral Investment Guarantee Agency (MIGA) 1.1% Other 7.4% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=160) Yes 20.6% No 79.4% 6. If yes, what was your view of how the two institutions work together in Percentage of Respondents Paraguay? (Select only ONE response) (N=46) The two institutions work well together 41.3% The way the two institutions work together needs improvement 19.6% The two institutions do not work well together 0.0% Don't know 39.1% 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Paraguay? (Choose no more than TWO) (Responses Combined; N=180) Engage in World Bank Group related/sponsored events/activities 43.9% Collaborate as part of my professional duties 41.7% Use World Bank Group reports/data 28.9% Use World Bank Group website for information, data, research, etc. 23.9% Observer (i.e., follow in media, discuss in informal conversations, etc.) 22.8% Percentage of Respondents 8. What’s your gender? (N=180) Female 39.4% Male 60.6% Percentage of Respondents 9. Which best represents your geographic location? (N=181) Central Department 85.6% Oriental Region 13.3% Occidental Region 1.1% 61 World Bank Group Country Opinion Survey 2016: Paraguay Appendix B: Responses to All Questions by Stakeholder Groups17  Office of President/Prime Minister/Minister N=15  Employee of a Ministry N=49  PMU/Consultant on WBG-supported Project N=32  Bilateral/Multilateral Agency N=10  Private Sector/Financial Sector/Private Bank N=11  CSO N=19  Media N=12  Other N=32 A. General Issues facing Paraguay In general, would you say that Paraguay is headed in ... ?* Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other The right direction 100.0% 78.7% 71.4% 87.5% 70.0% 35.3% 58.3% 77.4% The wrong direction 0.0% 2.1% 3.6% 0.0% 0.0% 35.3% 8.3% 6.5% Not sure 0.0% 19.1% 25.0% 12.5% 30.0% 29.4% 33.3% 16.1% *Significantly different between stakeholder groups 17 Only 180 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 62 World Bank Group Country Opinion Survey 2016: Paraguay A. General Issues facing Paraguay (continued) Listed below are a number of development priorities in Paraguay. Please identify which of the following you consider the most important development priorities in Paraguay? (Choose no more than THREE) Office of Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Global/regional integration 20.0% 12.2% 3.2% 10.0% 9.1% 15.8% 8.3% 12.5% Food security 0.0% 6.1% 3.2% 0.0% 9.1% 0.0% 8.3% 0.0% Public sector governance/ reform 40.0% 30.6% 54.8% 70.0% 27.3% 36.8% 41.7% 46.9% Social protection 0.0% 4.1% 0.0% 0.0% 9.1% 10.5% 0.0% 12.5% Gender equity 0.0% 0.0% 0.0% 0.0% 0.0% 5.3% 0.0% 0.0% Financial inclusion 6.7% 12.2% 0.0% 0.0% 18.2% 0.0% 8.3% 3.1% Private sector development* 0.0% 12.2% 3.2% 0.0% 27.3% 0.0% 0.0% 0.0% Foreign direct investment 13.3% 4.1% 3.2% 10.0% 9.1% 0.0% 8.3% 3.1% Urban development 0.0% 2.0% 6.5% 10.0% 9.1% 0.0% 0.0% 0.0% Energy 6.7% 8.2% 12.9% 0.0% 0.0% 0.0% 8.3% 3.1% Job creation/employment 20.0% 12.2% 6.5% 20.0% 0.0% 10.5% 8.3% 12.5% Public transparency 6.7% 8.2% 3.2% 10.0% 0.0% 21.1% 8.3% 9.4% Rural development 13.3% 8.2% 12.9% 10.0% 0.0% 5.3% 16.7% 3.1% Financial markets 6.7% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.1% Water and sanitation* 6.7% 22.4% 29.0% 0.0% 9.1% 10.5% 8.3% 3.1% Social accountability 0.0% 2.0% 0.0% 0.0% 0.0% 5.3% 0.0% 0.0% Environmental sustainability/management 6.7% 6.1% 19.4% 20.0% 18.2% 21.1% 8.3% 6.3% Equality of opportunity* 0.0% 2.0% 3.2% 0.0% 9.1% 5.3% 25.0% 3.1% Health 13.3% 14.3% 29.0% 0.0% 18.2% 10.5% 16.7% 15.6% Climate change 0.0% 4.1% 3.2% 0.0% 0.0% 15.8% 0.0% 0.0% Poverty reduction 53.3% 34.7% 22.6% 40.0% 27.3% 42.1% 16.7% 28.1% Transport 6.7% 16.3% 16.1% 0.0% 27.3% 5.3% 16.7% 21.9% Education 46.7% 30.6% 32.3% 30.0% 9.1% 10.5% 25.0% 46.9% Agricultural development/Agricultural risk management 0.0% 0.0% 3.2% 0.0% 9.1% 5.3% 0.0% 0.0% Social inclusion 0.0% 6.1% 3.2% 0.0% 0.0% 0.0% 8.3% 9.4% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Anti corruption* 6.7% 12.2% 9.7% 30.0% 9.1% 31.6% 8.3% 34.4% Law and justice 6.7% 4.1% 6.5% 10.0% 9.1% 10.5% 8.3% 12.5% Regulatory framework* 0.0% 0.0% 3.2% 0.0% 18.2% 0.0% 0.0% 3.1% Economic resilience 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Economic and sustainable growth 20.0% 18.4% 3.2% 30.0% 0.0% 15.8% 25.0% 3.1% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 0.0% 3.2% 0.0% 0.0% 5.3% 0.0% 3.1% *Significantly different between stakeholder groups 63 World Bank Group Country Opinion Survey 2016: Paraguay A. General Issues facing Paraguay (continued) The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Paraguay? (Choose no more than THREE) Office of Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Water and sanitation* 6.7% 22.4% 43.8% 0.0% 10.0% 21.1% 33.3% 15.6% Equality of opportunity 20.0% 14.3% 6.3% 10.0% 10.0% 36.8% 25.0% 18.8% Rural development 20.0% 32.7% 25.0% 30.0% 0.0% 10.5% 25.0% 21.9% Climate change 0.0% 2.0% 3.1% 0.0% 0.0% 5.3% 0.0% 0.0% Global/regional integration 6.7% 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% 3.1% Financial inclusion* 6.7% 18.4% 3.1% 0.0% 30.0% 5.3% 0.0% 3.1% Gender equity 0.0% 2.0% 3.1% 0.0% 0.0% 5.3% 0.0% 0.0% Economic and sustainable growth 13.3% 26.5% 18.8% 20.0% 20.0% 26.3% 16.7% 15.6% Urban development 0.0% 2.0% 0.0% 0.0% 0.0% 5.3% 0.0% 0.0% Regulatory framework 0.0% 2.0% 3.1% 0.0% 10.0% 0.0% 0.0% 0.0% Social accountability 0.0% 0.0% 0.0% 10.0% 0.0% 10.5% 0.0% 3.1% Social protection 6.7% 2.0% 6.3% 10.0% 20.0% 0.0% 0.0% 9.4% Law and justice 6.7% 2.0% 0.0% 0.0% 20.0% 10.5% 16.7% 6.3% Transport 6.7% 8.2% 6.3% 10.0% 20.0% 0.0% 16.7% 6.3% Economic resilience 0.0% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 2.0% 6.3% 0.0% 0.0% 0.0% 0.0% 0.0% Anti corruption 33.3% 36.7% 18.8% 30.0% 50.0% 31.6% 16.7% 28.1% Education 46.7% 46.9% 40.6% 50.0% 50.0% 36.8% 50.0% 56.3% Foreign direct investment 20.0% 4.1% 3.1% 10.0% 10.0% 0.0% 0.0% 3.1% Energy 0.0% 4.1% 6.3% 0.0% 0.0% 0.0% 0.0% 0.0% Public sector governance/reform* 20.0% 8.2% 34.4% 50.0% 10.0% 21.1% 0.0% 15.6% Public transparency 6.7% 4.1% 3.1% 0.0% 0.0% 0.0% 8.3% 3.1% Private sector development 0.0% 8.2% 0.0% 0.0% 10.0% 0.0% 0.0% 3.1% Natural resource management 0.0% 2.0% 0.0% 0.0% 0.0% 10.5% 0.0% 0.0% Environmental sustainability/management* 0.0% 2.0% 18.8% 0.0% 0.0% 15.8% 0.0% 3.1% Health 20.0% 6.1% 15.6% 0.0% 0.0% 10.5% 16.7% 28.1% Social inclusion 6.7% 6.1% 6.3% 30.0% 10.0% 21.1% 16.7% 18.8% Agricultural development/Agricultural risk management 13.3% 2.0% 3.1% 0.0% 10.0% 5.3% 0.0% 3.1% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 40.0% 28.6% 21.9% 30.0% 0.0% 10.5% 25.0% 28.1% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Trade and exports 0.0% 2.0% 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% Food security* 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 25.0% 6.3% *Significantly different between stakeholder groups 64 World Bank Group Country Opinion Survey 2016: Paraguay A. General Issues facing Paraguay (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Paraguay? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Consistent economic growth* 53.3% 38.8% 10.0% 0.0% 45.5% 16.7% 18.2% 27.6% More reliable social safety net 0.0% 4.1% 3.3% 22.2% 9.1% 11.1% 0.0% 10.3% Greater access to micro-finance for the poor 20.0% 20.4% 13.3% 11.1% 27.3% 0.0% 27.3% 3.4% Strengthening resilience to risk and volatility 0.0% 4.1% 6.7% 0.0% 0.0% 0.0% 0.0% 3.4% Greater voice and participation for citizens to help ensure greater 0.0% 10.2% 10.0% 11.1% 0.0% 22.2% 18.2% 10.3% accountability Better agricultural risk management 0.0% 4.1% 0.0% 0.0% 9.1% 0.0% 0.0% 3.4% Greater access to health and nutrition for citizens 6.7% 12.2% 13.3% 0.0% 9.1% 22.2% 27.3% 24.1% Better entrepreneurial opportunities 13.3% 10.2% 23.3% 33.3% 9.1% 0.0% 9.1% 6.9% A growing middle class 6.7% 2.0% 3.3% 0.0% 0.0% 0.0% 0.0% 3.4% Better opportunity for the poor who live in rural areas 13.3% 16.3% 20.0% 11.1% 0.0% 22.2% 9.1% 13.8% Better opportunity for the poor who live in urban areas 6.7% 2.0% 0.0% 0.0% 9.1% 11.1% 0.0% 3.4% Better access to quality public services for the poor 6.7% 12.2% 3.3% 11.1% 0.0% 5.6% 9.1% 10.3% Better employment opportunities for young people 13.3% 8.2% 13.3% 11.1% 0.0% 11.1% 0.0% 10.3% Better employment opportunities for women 0.0% 2.0% 6.7% 11.1% 0.0% 11.1% 0.0% 3.4% Greater private investment in logistics projects 6.7% 2.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Greater equity of fiscal policy 13.3% 4.1% 6.7% 0.0% 18.2% 16.7% 27.3% 3.4% Education and training that better ensure job opportunity 33.3% 40.8% 53.3% 77.8% 36.4% 33.3% 36.4% 62.1% Better quality public services 6.7% 4.1% 10.0% 0.0% 18.2% 16.7% 9.1% 0.0% Other 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem, or not a problem at all in Paraguay? (Select only ONE response) Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other A very big problem 46.7% 64.6% 62.5% 80.0% 50.0% 88.9% 80.0% 62.1% A moderately big problem 46.7% 25.0% 34.4% 20.0% 50.0% 11.1% 20.0% 31.0% A small problem 6.7% 6.3% 0.0% 0.0% 0.0% 0.0% 0.0% 6.9% Not a problem at all 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 65 World Bank Group Country Opinion Survey 2016: Paraguay A. General Issues facing Paraguay (continued) In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other A very serious problem 60.0% 69.4% 71.9% 80.0% 60.0% 72.2% 90.9% 80.0% A somewhat serious problem 20.0% 26.5% 28.1% 20.0% 40.0% 27.8% 9.1% 20.0% Not too serious problem 20.0% 4.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Not a problem 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 66 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Paraguay? (1-Not familiar at all, 10-Extremely familiar) Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group (WBG)* 13 6.69 1.55 48 7.79 1.62 31 7.39 1.76 10 7.10 2.02 10 6.20 2.04 17 6.00 2.60 11 6.45 1.97 30 6.90 2.06 Inter-American Development Bank (IDB/BID) 14 7.64 1.39 45 7.44 1.83 31 6.39 2.51 10 7.00 1.63 10 6.50 2.22 17 6.65 2.32 11 6.27 2.00 30 6.87 1.80 Latin American Development Bank (CAF)* 14 6.71 1.38 45 5.22 2.73 32 4.84 2.57 9 6.33 2.60 9 5.44 2.96 17 3.76 2.88 11 4.09 2.26 30 4.93 2.36 *Significantly different between stakeholder groups Overall, please rate your impression of the effectiveness of these organizations in Paraguay. (1-Not effective at all, 10-Extremely effective) Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group (WBG)* 13 6.92 1.55 46 7.74 1.27 30 7.13 1.33 9 6.67 1.58 8 6.25 1.58 15 5.53 2.26 10 6.30 2.06 27 7.26 1.65 Inter-American Development Bank (IDB/BID) 14 7.50 1.09 43 7.51 1.55 30 7.33 1.79 8 7.00 1.60 9 6.67 1.94 14 6.00 2.15 10 6.30 2.00 26 7.38 1.44 Latin American Development Bank (CAF)* 14 7.07 1.59 29 6.45 1.78 20 6.40 1.90 6 6.33 1.03 5 4.20 0.84 10 4.60 2.84 9 4.89 2.32 18 6.56 1.25 *Significantly different between stakeholder groups Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help 14 8.14 1.23 46 8.00 1.32 28 7.96 1.62 9 8.11 2.09 10 8.10 1.29 12 6.33 2.67 9 7.11 1.96 25 8.00 1.68 Paraguay solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 67 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Paraguay, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Paraguay? (Choose no more than THREE) Office of Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Health 21.4% 16.7% 25.8% 0.0% 9.1% 11.8% 36.4% 13.3% Crime and violence 0.0% 4.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Transport 14.3% 16.7% 32.3% 40.0% 27.3% 5.9% 36.4% 16.7% Agricultural development/Agricultural risk management 7.1% 14.6% 6.5% 10.0% 9.1% 0.0% 18.2% 6.7% Global/regional integration 0.0% 2.1% 3.2% 10.0% 0.0% 0.0% 0.0% 3.3% Job creation/employment 21.4% 14.6% 6.5% 10.0% 9.1% 11.8% 9.1% 6.7% Public sector governance/ reform 35.7% 37.5% 35.5% 50.0% 18.2% 29.4% 36.4% 36.7% Social protection 0.0% 4.2% 3.2% 0.0% 9.1% 0.0% 0.0% 6.7% Financial inclusion* 21.4% 22.9% 6.5% 10.0% 27.3% 0.0% 0.0% 3.3% Rural development 14.3% 12.5% 9.7% 10.0% 9.1% 5.9% 27.3% 6.7% Social accountability 0.0% 2.1% 0.0% 0.0% 9.1% 5.9% 0.0% 3.3% Foreign direct investment 0.0% 2.1% 6.5% 0.0% 0.0% 0.0% 0.0% 3.3% Education 35.7% 22.9% 32.3% 10.0% 27.3% 11.8% 27.3% 50.0% Energy 0.0% 8.3% 9.7% 0.0% 0.0% 0.0% 0.0% 3.3% Gender equity 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% 0.0% 0.0% Financial markets 7.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Economic resilience* 0.0% 0.0% 0.0% 20.0% 0.0% 5.9% 0.0% 3.3% Urban development 7.1% 4.2% 6.5% 0.0% 9.1% 0.0% 0.0% 0.0% Environmental sustainability/management 7.1% 4.2% 19.4% 10.0% 18.2% 23.5% 9.1% 10.0% Economic and sustainable growth 28.6% 20.8% 3.2% 20.0% 36.4% 11.8% 18.2% 16.7% Private sector development 0.0% 2.1% 3.2% 10.0% 9.1% 0.0% 0.0% 3.3% Water and sanitation 7.1% 22.9% 38.7% 0.0% 9.1% 17.6% 27.3% 13.3% Food security 0.0% 2.1% 0.0% 0.0% 0.0% 0.0% 9.1% 3.3% Climate change 0.0% 6.3% 3.2% 10.0% 0.0% 5.9% 0.0% 0.0% Information and communications technology 0.0% 2.1% 3.2% 20.0% 0.0% 11.8% 9.1% 0.0% Trade and exports 7.1% 2.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 2.1% 6.5% 0.0% 0.0% 11.8% 9.1% 13.3% Public transparency 7.1% 2.1% 6.5% 0.0% 9.1% 11.8% 0.0% 16.7% Law and justice 7.1% 2.1% 6.5% 10.0% 18.2% 11.8% 0.0% 3.3% Social inclusion 0.0% 6.3% 0.0% 0.0% 0.0% 5.9% 0.0% 3.3% Regulatory framework 7.1% 0.0% 3.2% 0.0% 9.1% 0.0% 0.0% 3.3% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Poverty reduction 28.6% 27.1% 16.1% 40.0% 27.3% 35.3% 9.1% 23.3% Anti corruption* 7.1% 8.3% 3.2% 10.0% 0.0% 52.9% 9.1% 20.0% Disaster management 0.0% 2.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Paraguay? Office of Bilateral/ Private Sector/ Greatest Value President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Policy advice, studies, analyses 46.2% 26.1% 15.6% 30.0% 36.4% 6.7% 18.2% 23.3% Data and statistics* 7.7% 0.0% 3.1% 0.0% 0.0% 20.0% 9.1% 0.0% Convening/Facilitating 0.0% 0.0% 3.1% 0.0% 0.0% 6.7% 0.0% 0.0% Financial resources 15.4% 28.3% 37.5% 10.0% 18.2% 13.3% 27.3% 40.0% Capacity development 7.7% 15.2% 0.0% 30.0% 27.3% 20.0% 0.0% 16.7% Technical assistance 23.1% 15.2% 12.5% 10.0% 9.1% 0.0% 36.4% 13.3% Help to bring discipline/effective supervision to implementation of 0.0% 15.2% 25.0% 10.0% 9.1% 20.0% 9.1% 3.3% investment projects Mobilizing third party financial resources 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% Donor coordination 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Linkage to non-Bank expertise 0.0% 0.0% 0.0% 10.0% 0.0% 6.7% 0.0% 3.3% Other 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% 0.0% 0.0% *Significantly different between stakeholder groups Office of Bilateral/ Private Sector/ 2nd Greatest Value President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Policy advice, studies, analyses 15.4% 32.6% 18.8% 10.0% 18.2% 18.8% 27.3% 13.8% Data and statistics 7.7% 2.2% 3.1% 10.0% 0.0% 0.0% 0.0% 3.4% Convening/Facilitating* 7.7% 0.0% 0.0% 20.0% 9.1% 0.0% 0.0% 0.0% Financial resources 23.1% 30.4% 18.8% 10.0% 45.5% 6.3% 27.3% 27.6% Capacity development 0.0% 8.7% 18.8% 0.0% 0.0% 25.0% 0.0% 13.8% Technical assistance 15.4% 17.4% 25.0% 30.0% 18.2% 18.8% 36.4% 17.2% Help to bring discipline/effective supervision to implementation of 30.8% 4.3% 12.5% 20.0% 0.0% 18.8% 9.1% 20.7% investment projects Mobilizing third party financial resources 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 3.4% Donor coordination 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% Linkage to non-Bank expertise 0.0% 2.2% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% Other 0.0% 2.2% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Paraguay? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Too influenced by developed countries 7.1% 16.7% 0.0% 22.2% 9.1% 0.0% 9.1% 6.9% Not exploring alternative policy options 7.1% 2.1% 6.3% 0.0% 18.2% 0.0% 0.0% 3.4% Not collaborating enough with stakeholders outside the Government* 28.6% 8.3% 0.0% 0.0% 27.3% 58.8% 18.2% 13.8% Its advice and strategies do not lend themselves to practical problem 7.1% 10.4% 15.6% 0.0% 18.2% 11.8% 0.0% 3.4% solving Not enough public disclosure of its work 21.4% 14.6% 18.8% 11.1% 18.2% 29.4% 27.3% 37.9% Arrogant in its approach 0.0% 2.1% 3.1% 0.0% 9.1% 5.9% 0.0% 0.0% Not client focused 7.1% 6.3% 9.4% 11.1% 0.0% 0.0% 0.0% 10.3% The credibility of its knowledge/data 0.0% 2.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Not exploring alternatives at sub-national level 14.3% 4.2% 9.4% 0.0% 0.0% 11.8% 0.0% 6.9% World Bank Group’s processes too complex 21.4% 14.6% 31.3% 0.0% 0.0% 29.4% 9.1% 10.3% Not willing to honestly criticize policies and reform efforts in the country 0.0% 6.3% 6.3% 11.1% 0.0% 11.8% 27.3% 13.8% Staff too inaccessible 0.0% 2.1% 15.6% 0.0% 0.0% 5.9% 0.0% 3.4% Imposing technocratic solutions without regard to political realities 14.3% 6.3% 3.1% 22.2% 9.1% 0.0% 0.0% 10.3% World Bank Group’s processes too slow 28.6% 33.3% 34.4% 33.3% 18.2% 11.8% 9.1% 20.7% Not aligned with other donors’ work 7.1% 8.3% 3.1% 11.1% 9.1% 5.9% 0.0% 10.3% Not aligned with country priorities 0.0% 2.1% 3.1% 0.0% 0.0% 0.0% 9.1% 3.4% Not adequately sensitive to political/social realities in Paraguay 14.3% 20.8% 12.5% 0.0% 27.3% 0.0% 18.2% 17.2% Other* 0.0% 0.0% 9.4% 22.2% 0.0% 0.0% 0.0% 3.4% Don’t know 0.0% 10.4% 0.0% 11.1% 9.1% 5.9% 27.3% 3.4% *Significantly different between stakeholder groups Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Paraguay? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Trust Fund management 7.1% 6.4% 6.3% 0.0% 0.0% 12.5% 0.0% 3.3% Knowledge products/services 21.4% 4.3% 18.8% 0.0% 9.1% 6.3% 0.0% 10.0% Capacity development 21.4% 23.4% 25.0% 30.0% 45.5% 43.8% 9.1% 23.3% Technical assistance 50.0% 44.7% 53.1% 50.0% 27.3% 25.0% 54.5% 36.7% Investment lending 57.1% 74.5% 59.4% 80.0% 45.5% 43.8% 81.8% 60.0% Policy based lending / budget support to the Government 21.4% 21.3% 15.6% 30.0% 45.5% 25.0% 18.2% 30.0% Multi-sectoral approaches 14.3% 8.5% 9.4% 10.0% 9.1% 6.3% 9.1% 10.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 3.3% Don’t know 0.0% 4.3% 0.0% 0.0% 0.0% 12.5% 9.1% 6.7% 70 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s work and support help the poorest in Paraguay?* (Select only ONE response) Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other To a fully sufficient degree 0.0% 4.3% 3.1% 22.2% 0.0% 0.0% 9.1% 3.6% To a somewhat sufficient degree 28.6% 44.7% 28.1% 22.2% 9.1% 12.5% 18.2% 28.6% To a somewhat insufficient degree 64.3% 27.7% 59.4% 55.6% 81.8% 37.5% 36.4% 42.9% To a very insufficient degree 0.0% 6.4% 3.1% 0.0% 0.0% 25.0% 0.0% 7.1% Don't know 7.1% 17.0% 6.3% 0.0% 9.1% 25.0% 36.4% 17.9% *Significantly different between stakeholder groups In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Parliament 14.3% 12.8% 6.3% 30.0% 27.3% 6.3% 0.0% 16.7% Donor community 7.1% 4.3% 6.3% 20.0% 0.0% 0.0% 0.0% 3.3% Media 7.1% 6.4% 3.1% 0.0% 0.0% 6.3% 18.2% 3.3% Local Government 64.3% 57.4% 40.6% 60.0% 36.4% 56.3% 27.3% 56.7% Private sector* 21.4% 23.4% 34.4% 0.0% 54.5% 0.0% 9.1% 13.3% Academia/think tanks/research institutes 21.4% 31.9% 37.5% 10.0% 27.3% 18.8% 54.5% 36.7% NGOs/Community Based Organizations (CBOs)* 21.4% 17.0% 25.0% 40.0% 0.0% 93.8% 27.3% 40.0% Youth/university groups 28.6% 23.4% 21.9% 0.0% 27.3% 6.3% 45.5% 20.0% Beneficiaries* 7.1% 10.6% 3.1% 40.0% 9.1% 0.0% 0.0% 10.0% Foundations 0.0% 6.4% 0.0% 0.0% 18.2% 6.3% 0.0% 0.0% Other 0.0% 0.0% 3.1% 0.0% 0.0% 6.3% 0.0% 0.0% Don’t know 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 9.1% 0.0% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group’s work in Paraguay? (1-Strongly disagree, 10-Strongly agree) Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant 13 6.54 1.90 44 7.16 1.68 28 7.00 1.63 10 7.40 2.07 10 5.90 1.60 15 5.00 2.51 10 6.00 1.49 27 6.96 1.37 role in development in Paraguay* The World Bank Group’s work is aligned with what I 14 6.50 1.45 45 7.47 1.38 31 7.42 1.50 8 8.13 1.64 10 6.10 1.85 14 5.43 2.87 10 5.60 2.07 26 7.12 1.24 consider the development priorities for Paraguay* *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Paraguay, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs 13 6.62 1.71 36 7.08 1.79 30 6.73 1.62 7 7.43 2.23 8 5.63 2.07 9 5.44 2.07 7 6.14 1.77 26 6.62 2.08 Flexibility (in terms of the institution’s products and 14 6.00 1.52 37 6.84 1.40 28 6.25 1.82 8 6.00 2.45 7 6.00 1.83 8 5.00 2.39 6 6.50 1.87 19 6.21 1.81 services) Flexibility (in terms of changing country circumstances) 14 6.00 1.52 38 6.97 1.67 27 6.37 1.76 6 7.00 1.67 7 5.86 1.86 9 5.44 2.19 6 6.83 2.04 20 6.45 1.67 Being inclusive* 14 6.43 1.65 37 7.35 1.27 26 6.62 1.60 6 7.83 1.83 7 6.43 2.57 9 5.33 2.18 8 6.38 1.77 18 7.11 1.32 Openness (sharing data and other information) 14 6.93 1.90 39 7.62 1.46 28 6.86 2.19 8 8.75 2.05 7 6.71 2.87 9 6.67 2.60 9 7.11 2.42 25 7.64 1.93 Collaboration with the Government 14 7.21 1.76 40 8.00 1.57 30 7.93 1.39 8 8.75 1.58 7 7.14 1.07 12 6.83 2.21 9 8.00 2.40 27 7.85 1.29 The speed in which it gets things accomplished on the 14 6.00 1.30 36 6.36 1.50 29 6.07 1.67 5 6.00 2.35 6 5.17 2.14 10 4.70 1.95 7 6.14 2.79 21 6.48 1.63 ground Ease of access to the people at the World Bank Group 14 6.86 1.79 38 7.21 1.86 29 6.79 2.44 8 9.63 0.52 7 5.57 2.15 12 4.25 2.63 7 5.86 3.44 25 7.04 2.51 who are making decisions important to my work* Collaboration with civil society* 11 5.73 1.49 31 6.81 1.74 25 6.28 2.30 5 8.60 1.52 8 5.50 1.20 14 3.43 2.14 7 7.00 2.31 17 6.59 1.54 Staff accessibility* 14 6.43 1.79 40 7.38 1.29 30 6.73 2.24 7 8.57 1.90 7 5.71 2.43 13 4.69 2.95 7 6.71 2.63 26 6.96 2.14 Collaboration with other donors and development 12 6.17 1.80 27 7.44 1.28 24 6.88 1.96 8 8.63 1.77 5 7.40 1.34 8 5.63 2.72 5 6.40 3.21 19 6.89 1.52 partners* Collaboration with the private sector 11 6.27 1.79 22 7.05 1.09 22 7.09 1.63 2 8.50 0.71 8 5.75 2.19 7 6.00 2.00 7 6.57 2.99 13 6.62 1.71 Straightforwardness and honesty 13 7.46 1.90 38 8.08 0.94 26 8.04 1.84 7 8.86 2.61 6 7.67 2.58 8 7.38 2.50 7 7.14 2.34 23 7.96 2.31 Treating clients and stakeholders in Paraguay with respect 13 7.38 1.76 37 8.00 1.39 28 7.89 1.50 7 9.00 2.65 5 7.00 2.55 9 7.11 2.15 6 7.67 2.07 23 8.30 2.12 Being a long-term partner 14 7.07 1.73 36 8.50 1.13 26 8.00 1.55 7 8.14 3.34 6 8.00 1.41 8 6.13 4.05 5 7.60 2.30 25 7.88 2.22 *Significantly different between stakeholder groups When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other The Government works inefficiently* 28.6% 35.6% 38.7% 75.0% 45.5% 12.5% 80.0% 30.0% Poor donor coordination 14.3% 13.3% 19.4% 0.0% 9.1% 18.8% 0.0% 6.7% The World Bank Group is not sensitive enough to political/social realities 35.7% 22.2% 29.0% 12.5% 18.2% 25.0% 20.0% 23.3% on the ground Lack of/inadequate levels of capacity in Government 28.6% 22.2% 41.9% 50.0% 9.1% 18.8% 40.0% 36.7% There is not an adequate level of citizen/civil society participation 7.1% 26.7% 22.6% 0.0% 27.3% 50.0% 20.0% 26.7% The World Bank Group works too slowly 0.0% 8.9% 3.2% 0.0% 18.2% 18.8% 0.0% 10.0% The World Bank Group does not do adequate follow through/follow-up 28.6% 6.7% 9.7% 0.0% 0.0% 0.0% 0.0% 13.3% Political pressures and obstacles 28.6% 26.7% 12.9% 25.0% 9.1% 6.3% 30.0% 30.0% Reforms are not well thought out in light of country challenges 21.4% 22.2% 16.1% 12.5% 27.3% 25.0% 10.0% 3.3% Other 0.0% 2.2% 3.2% 12.5% 9.1% 6.3% 0.0% 6.7% *Significantly different between stakeholder groups 72 World Bank Group Country Opinion Survey 2016: Paraguay C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Paraguay? (1-Not important at all, 10-Very important) Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Crime and violence 13 5.69 2.21 32 5.94 2.47 20 5.65 2.52 4 5.00 2.16 7 5.00 3.16 11 4.55 2.07 3 6.00 2.65 16 5.06 3.09 Financial markets 14 8.07 1.38 38 7.50 2.04 26 7.23 1.88 7 7.71 1.98 8 7.00 2.00 10 7.50 2.42 8 8.75 1.75 22 6.68 2.82 Transport 14 8.21 1.19 38 8.39 1.22 28 7.86 1.72 8 9.00 1.31 9 7.89 1.69 14 8.29 1.90 8 8.88 1.36 25 8.44 2.02 Anti corruption 14 7.86 1.99 35 8.20 1.98 25 8.28 1.51 8 8.75 1.49 8 7.88 1.81 15 8.07 2.22 9 8.56 1.24 24 8.29 1.97 Law and justice 13 8.54 1.51 33 7.21 2.36 24 7.58 2.19 7 7.29 2.50 5 7.80 2.05 13 7.00 3.06 7 5.86 3.63 21 7.67 2.54 Urban development 13 7.38 2.84 37 7.73 1.63 25 8.12 1.54 7 6.71 3.15 7 7.86 2.19 14 7.07 2.56 8 8.63 2.13 21 7.57 2.09 Environmental sustainability/management 13 7.23 3.09 38 7.95 1.43 28 8.71 1.46 7 7.29 2.63 8 7.38 1.41 13 7.92 2.33 7 8.71 1.25 22 7.82 2.20 Trade and exports 13 6.62 2.96 33 6.88 2.22 22 7.18 1.89 6 7.67 1.21 6 7.00 1.79 12 6.75 2.26 7 8.43 2.07 21 6.67 2.27 Information and communications technology 13 7.00 3.00 33 6.97 2.36 25 7.96 1.74 8 8.13 2.36 6 7.67 1.86 13 7.00 2.24 7 8.29 1.80 23 7.43 2.27 Poverty reduction* 14 8.36 1.50 39 9.26 1.02 30 8.60 1.45 7 9.86 0.38 8 8.00 1.60 14 8.50 1.87 7 9.43 0.98 21 9.19 0.98 Gender equity 13 6.85 2.58 38 7.34 2.10 25 8.08 1.75 7 7.29 2.93 8 7.38 1.77 13 7.46 2.67 5 8.00 1.41 20 8.45 1.64 Private sector development 13 6.92 2.18 36 7.00 2.26 21 7.14 2.61 6 8.00 2.61 7 7.86 2.19 14 6.71 2.73 6 9.00 1.55 19 6.47 2.48 Foreign direct investment 13 7.15 2.38 33 7.21 2.23 22 7.45 2.18 6 8.17 1.60 6 7.50 1.76 11 6.55 2.50 6 9.17 1.60 18 7.17 2.15 Financial inclusion 13 7.77 2.24 35 8.20 1.94 22 7.73 2.07 8 8.25 1.67 7 8.29 1.38 13 7.69 2.18 7 8.86 2.04 19 6.89 2.58 Water and sanitation 14 7.71 2.40 39 8.64 1.25 28 8.71 1.65 7 7.86 2.73 6 7.83 1.47 15 7.73 1.87 7 8.57 1.40 22 8.95 1.05 Regulatory framework 14 7.00 2.57 34 7.44 1.76 29 7.59 1.96 7 8.00 1.41 6 8.17 1.94 13 6.77 2.05 6 7.33 1.75 21 7.62 1.69 Economic and sustainable growth 14 7.93 2.43 39 8.54 1.27 28 8.57 1.29 7 8.86 1.46 6 8.50 1.52 12 8.33 1.67 8 8.50 1.60 23 8.52 1.50 Energy 13 7.85 2.64 32 8.03 1.53 26 7.85 1.97 5 5.60 2.19 6 7.50 1.76 14 8.14 1.92 8 8.38 1.41 23 8.22 1.83 Disaster management 13 6.92 2.06 32 7.09 2.13 23 7.43 1.97 6 7.00 1.67 7 5.71 3.09 13 7.08 2.96 6 7.67 1.86 19 7.58 2.06 Public sector governance/ reform 13 8.46 1.61 36 8.36 1.38 28 8.54 1.43 8 8.75 1.39 6 7.17 3.25 13 7.77 2.17 7 7.14 2.19 24 9.08 1.14 Job creation/employment 13 7.77 1.48 35 8.06 2.09 26 7.85 1.83 8 8.75 1.49 6 6.33 3.20 13 8.23 1.48 7 7.00 2.71 24 7.79 2.25 Public transparency* 14 7.29 2.49 35 7.94 1.64 28 8.50 1.45 8 8.63 1.41 6 6.67 3.27 15 8.20 1.57 8 7.88 1.64 24 8.83 0.92 Communicable/non-communicable diseases 12 6.92 2.35 32 6.81 1.82 21 6.38 2.18 7 5.86 3.02 6 4.67 2.73 13 6.15 2.88 7 4.14 2.91 18 7.39 2.62 Equality of opportunity 13 6.92 2.50 34 7.44 2.00 25 7.60 2.14 7 7.29 2.56 8 7.38 2.07 13 8.15 1.99 7 5.71 3.40 21 8.57 1.80 Social accountability* 12 6.83 2.59 33 7.06 2.18 22 7.50 2.28 6 6.17 2.93 5 6.20 3.56 15 8.33 1.63 6 5.17 2.99 21 8.19 1.54 Social protection 14 7.14 2.48 35 7.14 2.38 22 7.05 2.08 6 7.83 1.72 6 6.83 3.37 14 7.36 2.65 6 8.00 1.67 22 7.45 2.60 Rural development 14 7.57 2.14 39 8.26 1.76 25 7.96 1.65 6 9.33 0.52 6 7.33 3.08 12 7.92 2.15 7 7.86 1.86 25 8.08 1.68 Global/regional integration 13 7.31 2.32 33 7.64 1.92 24 7.21 2.02 6 7.67 1.63 6 7.50 1.76 13 7.31 2.56 6 8.50 1.76 20 7.75 2.07 Food security 13 6.85 2.58 35 7.80 1.88 22 7.36 1.65 6 7.00 2.10 7 6.86 2.54 13 7.54 2.07 7 8.14 1.35 21 7.81 2.25 Natural resource management 13 6.69 2.72 33 7.70 1.83 24 7.63 1.95 7 6.57 2.15 7 7.57 2.30 14 7.29 2.73 6 7.50 1.38 19 7.21 2.30 Health 13 8.00 2.52 33 8.42 1.35 23 8.39 1.92 7 7.00 2.65 6 6.67 2.58 14 7.71 2.43 7 6.71 2.75 21 8.76 1.41 Climate change 12 6.75 2.53 37 8.30 1.27 26 8.35 1.35 7 7.43 2.37 8 7.00 2.73 13 8.08 2.18 7 7.14 3.02 21 8.10 2.41 Agricultural development/Agricultural risk management 12 8.17 1.59 38 8.13 1.71 23 7.87 1.69 5 8.60 1.14 8 7.50 2.45 13 7.62 2.14 8 6.75 2.92 21 7.95 2.29 Economic resilience 12 7.17 2.37 35 7.71 1.95 22 7.86 1.70 7 8.57 1.40 7 6.14 1.77 13 8.00 2.08 6 6.50 3.02 21 7.38 2.77 Social inclusion 12 7.75 1.86 36 8.36 1.57 23 8.22 1.62 6 9.17 0.75 7 7.29 1.80 13 9.00 1.53 7 8.71 1.25 21 7.95 2.50 Education 12 8.50 1.62 38 8.89 1.41 26 8.58 1.84 6 8.83 1.60 6 8.33 1.37 12 8.83 1.64 8 7.50 1.93 23 8.04 2.82 *Significantly different between stakeholder groups 73 World Bank Group Country Opinion Survey 2016: Paraguay C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Paraguay? (1-Not effective at all, 10-Very effective) Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Gender equity 2 6.50 0.71 5 6.20 2.77 7 7.86 1.35 3 4.00 3.46 5 5.20 2.05 3 5.00 2.00 1 5.00 - 3 8.00 0.00 Information and communications technology 4 7.25 0.96 10 7.60 1.43 13 7.85 1.41 3 6.33 3.79 2 4.50 0.71 3 5.67 1.15 4 6.25 1.89 6 8.00 1.41 Transport* 5 6.80 1.10 22 7.73 1.32 19 8.32 1.20 3 8.33 0.58 8 5.63 2.39 3 7.00 2.00 6 7.17 1.17 10 7.40 1.26 Crime and violence 1 8.00 - 4 6.00 1.41 4 8.25 1.71 1 2.00 - 1 2.00 - 4 4.75 1.89 1 7.00 - 1 6.00 - Law and justice* 4 7.75 1.26 5 6.40 1.52 5 7.60 1.34 2 3.50 2.12 2 5.50 2.12 4 4.75 1.89 1 6.00 - 6 7.33 0.52 Financial inclusion 6 7.33 0.82 15 8.20 1.08 8 8.00 1.20 5 6.20 2.59 5 7.40 1.34 3 7.33 2.08 4 7.75 2.06 12 7.17 1.99 Urban development 5 7.40 0.55 13 8.15 0.90 11 8.00 1.26 3 6.00 3.61 2 7.00 2.83 2 7.00 2.83 5 6.40 1.67 4 7.75 2.22 Environmental sustainability/management* 5 7.00 1.22 19 8.37 0.83 20 7.95 1.54 5 6.80 3.11 5 7.00 1.58 3 6.33 1.15 4 5.00 2.00 6 8.50 2.07 Regulatory framework* 5 7.60 1.14 13 8.31 1.03 13 7.77 1.69 4 5.50 2.52 5 5.60 2.88 3 7.33 0.58 1 5.00 - 9 7.89 1.17 Communicable/non-communicable diseases 1 7.00 - 4 7.25 0.50 3 8.00 2.00 1 2.00 - 3 5.33 2.08 2 5.50 0.71 2 6.00 2.83 1 5.00 - Poverty reduction* 8 7.88 1.73 22 8.32 1.13 26 7.46 1.84 6 7.33 2.50 6 7.00 1.79 6 5.17 2.48 6 7.00 2.37 13 8.00 1.58 Anti corruption* 6 7.83 1.33 12 7.50 1.88 14 8.07 1.00 4 6.25 2.87 5 7.20 2.05 7 5.29 1.89 3 5.67 2.52 13 7.38 1.80 Private sector development 5 6.80 1.64 6 7.50 1.38 6 8.33 1.37 2 7.50 3.54 4 6.00 2.16 2 9.00 1.41 3 7.67 2.52 5 6.40 1.34 Public transparency 8 7.75 1.98 14 8.21 1.12 17 7.76 1.39 5 6.40 3.21 5 6.40 1.52 9 6.78 2.17 5 7.00 1.41 15 8.13 1.68 Foreign direct investment 5 6.80 1.79 10 7.10 1.45 4 8.75 1.89 2 4.50 3.54 2 5.00 0.00 1 10.00 - 5 6.20 2.77 5 7.60 2.51 Water and sanitation* 6 7.00 2.53 25 8.20 0.82 21 8.19 1.54 4 5.75 2.87 6 6.17 1.33 5 8.00 1.73 6 8.17 1.60 10 7.50 1.84 Trade and exports 4 7.50 1.00 8 7.13 1.36 4 8.25 1.71 1 4.00 - 3 7.33 1.15 2 7.50 3.54 4 7.50 2.52 3 7.33 2.08 Economic and sustainable growth 5 7.60 0.55 17 7.71 0.92 7 8.14 1.57 3 5.67 3.06 5 6.20 1.30 4 7.00 3.56 4 8.50 1.73 8 8.13 1.81 Social accountability 4 7.50 0.58 6 7.00 1.41 10 8.00 1.49 2 5.00 4.24 3 7.33 2.08 6 6.50 2.43 2 6.50 0.71 7 7.14 1.77 Health 5 6.40 1.82 10 7.70 1.25 8 7.75 1.28 3 6.00 3.46 3 6.33 2.08 5 7.20 1.48 2 8.50 2.12 8 7.75 1.91 Disaster management 5 7.20 1.92 6 7.00 1.26 6 7.83 1.72 1 2.00 - 3 6.33 2.52 4 6.50 1.91 3 7.67 2.31 3 8.33 2.89 Public sector governance/reform* 8 7.25 1.58 22 8.27 0.98 14 7.50 2.07 5 6.40 2.70 6 7.00 1.55 4 7.75 1.89 3 5.00 0.00 15 7.73 1.53 Job creation/employment 5 5.80 2.17 6 7.50 1.38 10 7.50 1.90 2 5.50 4.95 6 5.83 1.60 4 6.75 2.06 3 8.67 0.58 6 6.33 1.97 Financial markets 5 6.20 2.17 11 8.09 0.94 5 8.40 1.14 2 6.50 2.12 5 7.00 1.00 3 8.00 2.65 4 9.00 2.00 7 7.86 1.77 Equality of opportunity 4 5.75 2.63 9 7.89 1.05 8 7.38 1.77 3 6.00 3.46 5 6.60 1.82 3 5.67 1.15 1 6.00 - 7 7.29 1.60 Economic resilience 5 5.80 2.28 8 7.38 1.41 5 8.00 1.22 3 6.33 3.79 4 6.75 2.22 4 6.00 2.45 4 5.25 3.30 5 7.40 1.95 Energy 5 7.20 2.28 17 7.88 1.32 10 8.00 1.33 1 6.00 - 5 7.20 2.28 2 6.50 3.54 4 7.25 2.22 9 7.78 1.99 Rural development 7 7.29 2.50 14 7.86 1.03 14 6.93 1.69 4 7.75 2.22 4 6.50 2.08 4 7.00 2.94 5 6.60 1.82 10 7.10 2.13 Global/regional integration 2 7.00 1.41 11 7.91 1.22 5 7.80 1.30 3 6.33 4.04 4 6.50 1.00 2 7.00 4.24 4 7.75 2.50 5 6.60 2.30 Social inclusion 5 7.00 1.87 11 8.36 0.92 13 8.08 1.32 3 7.00 3.61 6 6.83 2.14 4 5.25 2.63 4 8.00 0.82 5 7.60 2.07 Food security 3 8.00 0.00 10 8.30 0.95 6 7.33 1.86 2 6.00 5.66 4 7.00 2.94 4 6.25 2.22 4 8.00 0.82 5 7.60 2.51 Education 8 7.63 1.41 15 8.07 1.10 10 7.80 1.23 3 7.33 3.79 4 7.25 2.22 4 6.50 1.29 4 5.50 3.00 12 8.00 1.76 Social protection* 6 7.83 0.75 8 8.13 1.25 8 8.88 1.25 1 8.00 - 6 6.67 2.50 3 7.00 2.00 4 5.25 1.50 8 7.38 1.85 Climate change 6 7.33 1.75 9 7.89 1.05 6 7.33 2.16 4 6.75 3.59 5 6.80 1.79 4 7.25 2.63 4 4.00 3.83 7 7.43 2.44 Agricultural development/Agricultural risk management 7 7.29 2.69 11 8.09 0.83 7 7.00 1.91 4 7.25 2.22 6 7.00 2.37 4 7.00 2.31 5 4.20 3.35 7 7.43 2.15 Natural resource management* 4 8.00 0.82 5 7.80 0.84 6 7.67 2.07 1 2.00 - 4 7.50 1.00 2 7.00 2.83 4 4.00 3.83 4 7.50 1.29 *Significantly different between stakeholder groups 74 World Bank Group Country Opinion Survey 2016: Paraguay C. World Bank Group’s Effectiveness and Results (continued) Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 13 6.54 1.81 43 7.26 1.20 29 7.34 1.29 8 7.38 1.77 9 6.00 1.41 13 5.38 2.63 8 6.00 2.51 26 7.08 0.89 achieve development results in Paraguay?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group in Paraguay? (1-Strongly disagree, 10-Strongly agree) Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group's financial instruments meet the 13 6.46 2.18 42 7.31 1.46 30 7.13 1.63 6 6.67 1.86 8 5.88 1.36 12 5.67 2.27 9 5.78 2.77 21 7.24 1.61 needs of Paraguay* The World Bank Group meets Paraguay’s needs for 13 6.92 2.02 38 6.95 1.64 30 6.50 1.83 8 8.00 1.60 9 6.33 1.22 12 6.25 2.42 8 6.00 2.51 24 7.29 2.03 knowledge services *Significantly different between stakeholder groups Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that Paraguay received value for money from the World Bank Group’s Reimbursable 12 7.42 1.31 34 7.29 1.38 22 7.23 1.80 5 8.60 1.14 6 6.67 1.03 4 7.50 1.73 6 8.83 1.17 15 6.87 1.81 Advisory Services (RAS)? (1-To no degree at all, 10-To a very significant degree) Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group 12 6.67 1.67 35 6.89 1.32 25 6.60 2.04 6 8.00 2.45 6 6.17 1.17 4 5.25 2.06 6 5.83 3.06 15 6.13 1.77 measures and corrects its work in real time in Paraguay? (1-To no degree at all, 10-To a very significant degree) 75 World Bank Group Country Opinion Survey 2016: Paraguay D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Weekly 0.0% 20.5% 16.7% 0.0% 9.1% 0.0% 20.0% 10.7% Monthly 30.8% 25.0% 26.7% 11.1% 27.3% 6.3% 30.0% 14.3% A few times a year 46.2% 43.2% 40.0% 55.6% 36.4% 37.5% 30.0% 42.9% Rarely 23.1% 11.4% 16.7% 33.3% 27.3% 50.0% 20.0% 21.4% Never 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 10.7% In Paraguay, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 12 7.00 1.65 37 7.51 1.45 29 7.41 1.78 7 7.57 2.07 7 7.14 1.35 8 6.63 2.45 8 7.50 1.69 18 7.61 1.88 Include appropriate level of stakeholder involvement 11 6.64 2.16 27 7.41 1.55 25 6.96 1.95 5 6.00 3.24 6 6.67 1.51 9 4.11 2.76 5 7.40 1.14 18 6.78 2.13 during preparation* Lead to practical solutions 11 6.64 2.20 38 7.05 1.64 28 7.11 1.81 5 7.00 2.35 7 5.71 2.43 8 5.13 2.85 6 8.17 1.17 18 7.22 1.48 Are accessible (well written and easy to understand)* 11 6.55 2.42 39 7.28 1.47 30 6.97 1.92 8 8.00 1.77 9 5.78 2.64 8 5.63 2.67 8 7.75 1.49 21 7.81 1.89 Are source of relevant information on global good practices 12 6.92 2.31 36 7.69 1.45 27 7.33 1.90 8 7.88 2.30 8 6.13 3.09 8 6.00 2.51 7 8.14 1.68 20 7.40 2.44 Are adequately disseminated* 12 6.50 1.68 33 6.85 1.66 27 6.22 2.03 7 8.14 2.54 8 5.88 3.48 8 4.00 2.62 6 6.83 1.83 19 6.68 1.83 Are translated enough into local language* 11 7.18 1.99 39 7.13 2.00 27 6.37 2.15 6 9.00 1.10 9 6.56 2.13 9 4.00 2.69 7 8.00 2.24 19 7.42 1.74 Are adaptable to Paraguay’s specific development 10 6.90 1.73 36 7.47 1.36 28 6.82 2.16 8 8.50 1.77 9 6.11 2.76 6 7.17 3.66 7 7.00 2.45 19 7.16 1.64 challenges and country circumstances *Significantly different between stakeholder groups Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make 12 7.00 1.35 40 7.83 1.38 30 7.37 1.75 7 8.14 1.68 9 6.89 1.76 10 5.80 2.30 8 6.75 2.49 22 7.64 1.65 to development results in your country?* Overall, how would you rate the technical quality of the 11 7.91 0.94 40 8.18 1.17 29 7.76 1.57 8 8.13 2.36 9 7.11 1.76 10 7.60 1.78 8 7.75 1.39 23 8.43 1.27 World Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups 76 World Bank Group Country Opinion Survey 2016: Paraguay E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds promptly 8 7.00 1.31 31 7.42 1.41 27 7.37 2.06 3 8.33 1.53 2 5.50 2.12 7 5.29 3.30 6 6.83 1.94 18 6.83 2.33 The World Bank Group effectively monitors and evaluates 10 7.70 1.06 41 7.44 1.43 30 7.43 1.89 4 8.25 1.26 8 6.38 2.50 7 6.43 2.44 5 5.20 4.27 22 7.27 2.16 the projects and programs it supports The World Bank Group’s approvals and reviews are done 8 7.13 1.25 34 6.85 1.44 27 7.00 1.92 3 8.67 1.15 5 6.20 3.27 5 6.00 2.55 5 6.60 1.82 19 6.89 2.13 in a timely fashion The World Bank Group’s “Safeguard Policy” requirements 6 7.17 1.33 24 7.00 2.00 30 7.43 1.61 3 9.33 0.58 3 7.33 1.53 4 6.00 4.08 4 6.75 2.50 15 7.93 2.25 are reasonable The World Bank Group’s conditions on its lending are 9 7.33 1.58 33 7.18 1.38 27 7.41 1.47 2 8.50 0.71 5 7.00 1.00 4 6.50 3.32 6 7.00 1.26 18 7.56 2.31 reasonable The World Bank Group takes decisions quickly in Paraguay 8 6.13 1.36 34 6.97 1.73 28 6.75 2.01 5 8.60 1.67 5 5.60 2.88 5 4.80 3.11 7 6.29 2.14 17 6.18 2.30 Working with the World Bank Group increases Paraguay's 10 7.30 1.34 42 7.83 1.36 30 7.30 1.91 7 8.00 2.00 7 7.29 1.60 7 6.29 2.93 6 7.83 0.98 22 7.64 1.79 institutional capacity Where country systems are adequate, the World Bank 6 6.67 1.86 26 7.81 1.55 24 7.50 1.77 5 8.60 1.34 5 7.60 1.14 4 7.50 2.52 5 6.20 1.48 11 8.27 1.49 Group makes appropriate use of them The World Bank Group provides effective implementation 10 7.20 1.32 33 7.67 1.51 29 6.97 2.41 3 8.33 1.53 5 6.60 3.29 6 7.50 2.07 7 5.14 3.13 20 7.45 2.06 support Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public 8 6.25 1.67 31 7.35 1.54 19 6.84 1.71 5 8.00 1.22 7 6.29 1.60 6 4.50 2.51 5 7.60 0.89 17 6.94 1.48 partnerships in Paraguay?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Which of the following best describes the World Bank Group’s support in Paraguay?* (Select only one response) Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other The World Bank Group is sufficiently selective and focuses on the most 38.5% 63.6% 69.0% 87.5% 36.4% 21.4% 60.0% 60.7% important development challenges in Paraguay The World Bank Group is not sufficiently selective in Paraguay, and it is 30.8% 6.8% 13.8% 0.0% 27.3% 0.0% 10.0% 10.7% involved in too many areas of development Don't know 30.8% 29.5% 17.2% 12.5% 36.4% 78.6% 30.0% 28.6% *Significantly different between stakeholder groups 77 World Bank Group Country Opinion Survey 2016: Paraguay F. The Future Role of the World Bank Group in Paraguay Which of the following SHOULD the World Bank Group do to make itself of greater value in Paraguay? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Offer more innovative financial products 7.7% 20.9% 19.4% 12.5% 27.3% 18.8% 10.0% 3.6% Ensure greater selectivity in its work 7.7% 9.3% 3.2% 12.5% 18.2% 0.0% 0.0% 3.6% Provide more adequate data/knowledge/statistics/figures on Paraguay’s 7.7% 7.0% 6.5% 12.5% 18.2% 25.0% 30.0% 10.7% economy Improve the competitiveness of its financing compared to markets 7.7% 11.6% 3.2% 0.0% 9.1% 0.0% 0.0% 14.3% Reach out more to groups outside of Government* 23.1% 9.3% 9.7% 25.0% 27.3% 62.5% 60.0% 28.6% Increase the level of capacity development in the country 38.5% 37.2% 32.3% 50.0% 36.4% 12.5% 20.0% 17.9% Improve the quality of its experts as related to Paraguay’s specific 15.4% 16.3% 12.9% 0.0% 9.1% 0.0% 0.0% 21.4% challenges Offer more innovative knowledge services 0.0% 2.3% 3.2% 0.0% 9.1% 6.3% 20.0% 7.1% Respond to clients’ needs timely and promptly 0.0% 7.0% 9.7% 0.0% 9.1% 6.3% 0.0% 7.1% Collaborate more effectively with Government clients 23.1% 9.3% 3.2% 0.0% 0.0% 0.0% 0.0% 10.7% Support the capacity building at the operational level of the Government 23.1% 30.2% 41.9% 37.5% 18.2% 31.3% 0.0% 32.1% Work faster 15.4% 7.0% 3.2% 25.0% 0.0% 6.3% 10.0% 3.6% Reduce the complexity of obtaining World Bank Group financing 30.8% 20.9% 35.5% 12.5% 9.1% 12.5% 20.0% 21.4% Increase availability of Reimbursable Advisory Services (RAS) 0.0% 2.3% 6.5% 0.0% 0.0% 0.0% 0.0% 0.0% Other* 0.0% 0.0% 0.0% 0.0% 0.0% 18.8% 10.0% 3.6% *Significantly different between stakeholder groups When considering the combination of services that the World Bank Group offers in Paraguay, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Paraguay?* (Select only ONE response) Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Financial services 38.5% 27.3% 30.0% 14.3% 18.2% 13.3% 20.0% 21.4% Knowledge products 38.5% 20.5% 26.7% 42.9% 18.2% 13.3% 10.0% 17.9% Advisory services 15.4% 20.5% 3.3% 14.3% 27.3% 13.3% 0.0% 14.3% Convening services 0.0% 0.0% 0.0% 0.0% 0.0% 26.7% 0.0% 3.6% None of the above 0.0% 2.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% The combination is appropriate for Paraguay 7.7% 22.7% 33.3% 28.6% 18.2% 13.3% 60.0% 35.7% Don't know 0.0% 6.8% 6.7% 0.0% 18.2% 20.0% 10.0% 7.1% *Significantly different between stakeholder groups 78 World Bank Group Country Opinion Survey 2016: Paraguay G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Paraguay? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr)* 0.0% 29.5% 36.7% 11.1% 9.1% 50.0% 11.1% 14.3% International newspapers 7.7% 2.3% 3.3% 0.0% 9.1% 6.3% 33.3% 10.7% Local radio 0.0% 9.1% 3.3% 0.0% 9.1% 6.3% 0.0% 3.6% International radio 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Conferences/seminars/workshops 38.5% 22.7% 33.3% 22.2% 45.5% 0.0% 11.1% 17.9% Local television 0.0% 2.3% 13.3% 22.2% 0.0% 0.0% 0.0% 3.6% International television 7.7% 2.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Local newspapers* 23.1% 18.2% 20.0% 22.2% 27.3% 56.3% 55.6% 39.3% Internet 38.5% 65.9% 46.7% 44.4% 54.5% 50.0% 55.6% 53.6% Periodicals* 69.2% 31.8% 26.7% 66.7% 36.4% 18.8% 22.2% 35.7% Debate groups 7.7% 2.3% 6.7% 0.0% 0.0% 6.3% 0.0% 7.1% Other 0.0% 4.5% 0.0% 11.1% 0.0% 0.0% 0.0% 7.1% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Direct contact with World Bank Group (i.e., face to face 46.2% 22.7% 56.7% 62.5% 27.3% 31.3% 44.4% 18.5% meetings/discussions)* Mobile phones 0.0% 2.3% 0.0% 0.0% 0.0% 6.3% 0.0% 7.4% World Bank Group’s seminars/workshops/conferences/thematic round 23.1% 63.6% 50.0% 37.5% 36.4% 56.3% 22.2% 74.1% table discussions* World Bank Group’s publications and other written materials 30.8% 25.0% 13.3% 37.5% 27.3% 6.3% 55.6% 25.9% World Bank Group’s website 15.4% 29.5% 20.0% 12.5% 27.3% 6.3% 11.1% 22.2% Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) 15.4% 20.5% 13.3% 12.5% 9.1% 31.3% 11.1% 11.1% e-Newsletters 61.5% 31.8% 40.0% 25.0% 54.5% 50.0% 55.6% 33.3% Other 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Yes 30.8% 25.0% 51.9% 11.1% 9.1% 23.1% 22.2% 47.8% No 69.2% 75.0% 48.1% 88.9% 90.9% 76.9% 77.8% 52.2% 79 World Bank Group Country Opinion Survey 2016: Paraguay G. Communication and Information Sharing (continued) If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other World Bank Group’s seminars/workshops/conferences 25.0% 14.3% 60.0% 0.0% 0.0% 16.7% 100.0% 15.4% World Bank Group’s website 25.0% 50.0% 20.0% 0.0% 100.0% 33.3% 0.0% 38.5% World Bank Group’s e-Newsletters 0.0% 7.1% 6.7% 0.0% 0.0% 0.0% 0.0% 0.0% News/Media 0.0% 7.1% 0.0% 0.0% 0.0% 16.7% 0.0% 7.7% Colleagues/Friends/Peer organizations 50.0% 21.4% 6.7% 0.0% 0.0% 0.0% 0.0% 30.8% Other 0.0% 0.0% 6.7% 100.0% 0.0% 33.3% 0.0% 7.7% Have you requested information from the World Bank Group on its activities in the past year? Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Yes 46.2% 27.9% 33.3% 50.0% 30.0% 0.0% 42.9% 28.0% No 53.8% 72.1% 66.7% 50.0% 70.0% 100.0% 57.1% 72.0% Were you able to obtain this information? Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Yes 83.3% 91.7% 62.5% 100.0% 100.0% 0.0% 100.0% 100.0% No 16.7% 8.3% 37.5% 0.0% 0.0% 0.0% 0.0% 0.0% Do you have access to the Internet? Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Yes 91.7% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% No 8.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Do you use/have you used the World Bank Group website? Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Yes 75.0% 86.0% 85.2% 75.0% 80.0% 92.3% 88.9% 66.7% No 25.0% 14.0% 14.8% 25.0% 20.0% 7.7% 11.1% 33.3% Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, Twitter, YouTube, and Flickr)? Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Yes 33.3% 37.2% 33.3% 28.6% 20.0% 30.8% 33.3% 17.4% No 66.7% 62.8% 66.7% 71.4% 80.0% 69.2% 66.7% 82.6% 80 World Bank Group Country Opinion Survey 2016: Paraguay G. Communication and Information Sharing (continued) Which Internet connection do you use primarily when visiting a World Bank Group website? Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other High speed/WiFi 91.7% 93.0% 93.3% 100.0% 80.0% 100.0% 77.8% 95.8% Dial-up 8.3% 7.0% 6.7% 0.0% 20.0% 0.0% 22.2% 4.2% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Office of Private Sector/ President/Prime Employee of a Bilateral/ Financial Sector/ Minister/Minister Ministry PMU/Consultant Multilateral Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate 10 7.80 1.32 38 7.00 2.09 26 7.00 2.08 5 9.00 1.00 7 7.29 2.06 12 7.08 1.93 8 7.00 1.60 19 7.89 1.97 I find the information on the World Bank Group’s websites 10 8.10 1.45 36 7.81 1.65 26 7.69 1.72 6 9.00 0.89 8 7.38 1.51 11 7.18 1.94 8 7.63 1.77 18 8.56 1.25 useful The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable 7 5.57 2.30 20 8.35 1.50 15 7.53 1.41 2 10.00 0.00 2 9.50 0.71 7 6.71 1.89 4 7.75 1.71 6 8.33 1.63 sources of information about the institution* When I need information from the World Bank Group I 13 7.62 2.36 40 7.93 1.67 27 7.04 2.58 8 9.50 0.93 6 7.50 2.43 12 6.17 3.21 7 8.29 2.43 23 7.39 2.25 know how to find it The World Bank Group is responsive to my information 9 7.89 1.83 31 8.16 1.92 22 7.64 2.26 6 9.67 0.82 5 7.40 1.95 5 6.80 2.28 6 8.00 2.19 17 8.18 2.32 requests and inquiries *Significantly different between stakeholder groups H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country?* (Select only ONE response) Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Yes 33.3% 68.1% 71.9% 40.0% 27.3% 27.8% 8.3% 28.1% No 66.7% 31.9% 28.1% 60.0% 72.7% 72.2% 91.7% 71.9% *Significantly different between stakeholder groups Which of the following agencies of the World Bank Group do you primarily engage with in Paraguay?* (Select only ONE response) Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other The World Bank (IBRD/IDA) 92.9% 91.8% 93.8% 100.0% 54.5% 81.3% 90.9% 84.4% The International Finance Corporation (IFC) 0.0% 0.0% 0.0% 0.0% 27.3% 6.3% 9.1% 3.1% The Multilateral Investment Guarantee Agency (MIGA) 0.0% 4.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 7.1% 4.1% 6.3% 0.0% 18.2% 12.5% 0.0% 12.5% *Significantly different between stakeholder groups 81 World Bank Group Country Opinion Survey 2016: Paraguay H. Background Information (continued) Do your projects involve both the World Bank and the IFC? Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Yes 14.3% 31.0% 14.3% 20.0% 30.0% 5.6% 22.2% 21.4% No 85.7% 69.0% 85.7% 80.0% 70.0% 94.4% 77.8% 78.6% If yes, what was your view of how the two institutions work together in Paraguay? (Select only ONE response) Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other The two institutions work well together 33.3% 52.9% 0.0% 100.0% 33.3% 0.0% 50.0% 44.4% The way the two institutions work together needs improvement 33.3% 11.8% 60.0% 0.0% 33.3% 50.0% 0.0% 0.0% The two institutions do not work well together 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don't know 33.3% 35.3% 40.0% 0.0% 33.3% 50.0% 50.0% 55.6% Which of the following describes most of your exposure to the World Bank Group in Paraguay? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Observer* 26.7% 16.7% 3.1% 20.0% 54.5% 42.1% 25.0% 25.8% Use World Bank Group reports/data* 53.3% 20.8% 21.9% 30.0% 45.5% 26.3% 75.0% 16.1% Engage in World Bank Group related/sponsored events/activities 60.0% 56.3% 37.5% 50.0% 36.4% 47.4% 8.3% 35.5% Collaborate as part of my professional duties* 26.7% 56.3% 59.4% 40.0% 9.1% 26.3% 0.0% 48.4% Use World Bank Group website for information, data, research, etc.* 6.7% 20.8% 21.9% 30.0% 9.1% 15.8% 75.0% 25.8% *Significantly different between stakeholder groups What’s your gender? Office of Bilateral/ Private Sector/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Other Female 40.0% 39.6% 50.0% 40.0% 18.2% 42.1% 33.3% 32.3% Male 60.0% 60.4% 50.0% 60.0% 81.8% 57.9% 66.7% 67.7% 82 World Bank Group Country Opinion Survey 2016: Paraguay Appendix C: Responses to Selected Questions by Level of Collaboration with the World Bank Group18 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY16 Paraguay COS questionnaire: All 10-point scale questions and question B8 “When thinking about how the World Bank Group can have the most impact on development results in Paraguay, in which sectoral areas do you believe the World Bank Group should focus most of its resources in Paraguay?” Collaborating with the WBG N=83 Not collaborating with the WBG N=97 B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Paraguay? (1-Not familiar at all, 10-Extremely familiar) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD World Bank Group (WBG)* 81 7.38 1.83 88 6.70 2.05 Inter-American Development Bank (IDB/BID) 80 6.64 2.10 87 7.14 1.93 Latin American Development Bank (CAF) 80 4.94 2.57 86 5.19 2.58 *Significantly different between collaborators and non-collaborators Overall, please rate your impression of the effectiveness of these organizations in Paraguay. (1-Not effective at all, 10-Extremely effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD World Bank Group (WBG) 77 7.29 1.43 81 6.75 1.92 Inter-American Development Bank (IDB/BID) 72 7.26 1.54 82 7.02 1.91 Latin American Development Bank (CAF) 56 6.21 1.82 56 6.02 2.14 Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Paraguay 72 8.07 1.43 79 7.63 1.85 solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 18Only 180 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 83 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Paraguay, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Paraguay? (Choose no more than THREE) Percentage of Respondents Collaborating Not collaborating (Responses combined) with the WBG with the WBG Health 17.3% 20.0% Crime and violence 1.2% 1.1% Transport 19.8% 23.3% Agricultural development/Agricultural risk management 8.6% 10.0% Global/regional integration 2.5% 2.2% Job creation/employment 7.4% 14.4% Public sector governance/reform 39.5% 32.2% Social protection 4.9% 2.2% Financial inclusion 12.3% 10.0% Rural development 11.1% 10.0% Social accountability 1.2% 3.3% Foreign direct investment 3.7% 1.1% Education 25.9% 33.3% Energy 7.4% 2.2% Gender equity 0.0% 0.0% Financial markets 0.0% 1.1% Economic resilience 2.5% 1.1% Urban development 4.9% 2.2% Environmental sustainability/management 13.6% 10.0% Economic and sustainable growth 17.3% 20.0% Private sector development 1.2% 4.4% Water and sanitation 19.8% 21.1% Food security 2.5% 1.1% Climate change 4.9% 2.2% Information and communications technology 4.9% 3.3% Trade and exports 1.2% 1.1% Equality of opportunity 2.5% 8.9% Public transparency* 12.3% 2.2% Law and justice 6.2% 5.6% Social inclusion 1.2% 3.3% Regulatory framework 1.2% 3.3% Communicable/non-communicable diseases 0.0% 0.0% Natural resource management 0.0% 0.0% Poverty reduction 25.9% 23.3% Anti corruption 12.3% 13.3% Disaster management 0.0% 1.1% *Significantly different between collaborators and non-collaborators 84 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Paraguay? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role 77 6.97 1.69 80 6.53 1.97 in development in Paraguay The World Bank Group’s work is aligned with what I consider 76 7.46 1.44 81 6.57 1.99 the development priorities for Paraguay* *Significantly different between collaborators and non-collaborators To what extent is the World Bank Group an effective development partner in Paraguay, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs 69 6.87 1.83 66 6.41 1.94 Flexibility (in terms of the institution’s products and services) 68 6.40 1.75 59 6.17 1.81 Flexibility (in terms of changing country circumstances) 67 6.52 1.82 59 6.41 1.69 Being inclusive 64 6.97 1.50 60 6.68 1.85 Openness (sharing data and other information) 71 7.38 1.78 67 7.30 2.26 Collaboration with the Government 75 7.96 1.66 71 7.62 1.61 The speed in which it gets things accomplished on the 69 6.17 1.54 58 5.93 1.98 ground Ease of access to the people at the World Bank Group who 75 7.07 2.31 63 6.52 2.55 are making decisions important to my work Collaboration with civil society 58 6.48 1.96 58 5.97 2.28 Staff accessibility 74 7.05 2.07 68 6.53 2.22 Collaboration with other donors and development partners 61 7.23 1.84 46 6.70 1.94 Collaboration with the private sector 47 6.81 1.68 44 6.66 1.85 Straightforwardness and honesty 72 8.07 1.63 56 7.71 2.15 Treating clients and stakeholders in Paraguay with respect 72 8.15 1.49 55 7.65 2.10 Being a long-term partner 67 8.19 1.78 59 7.54 2.28 85 World Bank Group Country Opinion Survey 2016: Paraguay C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Paraguay? (1-Not important at all, 10-Very important) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Crime and violence 53 5.55 2.61 52 5.35 2.42 Financial markets 66 7.62 2.26 64 7.25 2.02 Transport 71 8.27 1.48 71 8.32 1.71 Anti corruption 70 8.29 1.82 67 8.19 1.81 Law and justice 63 7.63 2.22 60 7.20 2.65 Urban development 66 7.85 1.77 65 7.51 2.37 Environmental sustainability/management* 69 8.38 1.59 65 7.57 2.23 Trade and exports 59 7.34 2.22 59 6.64 2.15 Information and communications technology 65 7.65 2.16 60 7.10 2.32 Poverty reduction 69 8.96 1.36 70 8.86 1.33 Gender equity 65 7.85 1.99 61 7.34 2.21 Private sector development 61 7.31 2.39 59 6.83 2.42 Foreign direct investment 61 7.44 2.20 53 7.23 2.19 Financial inclusion 63 8.00 2.16 58 7.66 2.05 Water and sanitation 68 8.66 1.30 68 8.22 1.95 Regulatory framework 65 7.68 1.85 63 7.24 1.95 Economic and sustainable growth 69 8.74 1.24 67 8.24 1.72 Energy 61 8.11 1.79 63 7.71 2.03 Disaster management 62 7.26 2.05 55 7.00 2.39 Public sector governance/reform 69 8.64 1.32 64 8.13 1.96 Job creation/employment 66 7.83 2.15 66 7.92 1.92 Public transparency 70 8.34 1.61 67 8.00 1.87 Communicable/non-communicable diseases* 59 6.85 2.18 55 5.89 2.66 Equality of opportunity 63 7.68 1.94 63 7.40 2.48 Social accountability 63 7.43 2.05 54 7.00 2.57 Social protection 62 7.15 2.33 61 7.33 2.41 Rural development 66 8.21 1.71 66 7.86 1.94 Global/regional integration 60 7.67 2.03 59 7.37 2.04 Food security 60 7.68 2.04 61 7.33 2.03 Natural resource management 63 7.60 2.11 59 7.17 2.19 Health 61 8.33 1.78 60 7.80 2.27 Climate change* 64 8.45 1.40 64 7.36 2.40 Agricultural development/Agricultural risk management 61 8.16 1.79 64 7.61 2.11 Economic resilience 62 7.69 2.04 58 7.38 2.32 Social inclusion 62 8.23 1.66 60 8.27 1.92 Education 65 8.62 1.77 64 8.42 2.01 *Significantly different between collaborators and non-collaborators 86 World Bank Group Country Opinion Survey 2016: Paraguay C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Paraguay? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Gender equity 12 6.83 2.44 16 6.00 2.07 Information and communications technology 22 7.59 1.47 22 6.95 1.96 Transport* 33 7.88 1.47 42 7.14 1.56 Crime and violence 10 6.10 2.73 6 5.67 2.07 Law and justice 17 6.71 1.96 11 6.18 1.66 Financial inclusion* 25 8.36 1.15 32 6.91 1.67 Urban development* 24 8.08 1.18 21 6.95 1.88 Environmental sustainability/management* 40 8.13 1.26 26 6.81 2.10 Regulatory framework* 32 7.84 1.37 21 6.86 2.20 Communicable/non-communicable diseases 9 7.00 1.87 8 5.38 1.85 Poverty reduction 48 7.88 1.89 43 7.26 1.83 Anti corruption 32 7.63 1.88 31 6.84 1.85 Private sector development* 15 8.07 1.83 18 6.67 1.53 Public transparency* 39 8.03 1.63 38 7.18 1.81 Foreign direct investment* 15 8.07 1.67 19 6.16 2.22 Water and sanitation 43 8.00 1.40 40 7.33 2.09 Trade and exports* 12 8.08 1.31 17 6.82 1.81 Economic and sustainable growth 25 8.00 1.47 28 7.18 1.87 Social accountability 21 7.62 1.56 19 6.63 1.95 Health 20 7.65 1.42 22 7.00 2.00 Disaster management 16 7.56 1.67 14 6.71 2.40 Public sector governance/reform* 40 8.10 1.52 37 6.95 1.70 Job creation/employment* 19 7.58 1.89 22 6.23 1.93 Financial markets* 21 8.29 1.19 21 7.19 1.91 Equality of opportunity* 19 7.68 1.34 20 6.35 2.03 Economic resilience 18 7.50 1.47 19 6.16 2.57 Energy 26 7.73 1.56 27 7.52 1.89 Rural development 31 7.65 1.82 29 6.76 1.79 Global/regional integration* 16 8.25 1.29 19 6.53 2.12 Social inclusion* 22 8.41 1.47 27 6.96 1.89 Food security* 17 8.35 1.54 19 6.95 2.15 Education 26 8.12 1.31 32 7.22 2.01 Social protection* 22 8.18 1.74 22 6.91 1.66 Climate change* 22 7.82 1.79 22 6.36 2.68 Agricultural development/Agricultural risk management* 24 7.88 1.65 25 6.32 2.56 Natural resource management 12 7.92 1.51 18 6.33 2.61 *Significantly different between collaborators and non-collaborators 87 World Bank Group Country Opinion Survey 2016: Paraguay C. World Bank Group’s Effectiveness and Results (continued) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 73 7.32 1.26 75 6.48 1.83 achieve development results in Paraguay?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group in Paraguay? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 71 7.14 1.43 69 6.58 2.14 needs of Paraguay The World Bank Group meets Paraguay’s needs for 71 6.92 1.86 71 6.75 1.95 knowledge services Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that Paraguay received value for money from the World Bank Group’s Reimbursable 59 7.46 1.49 45 7.29 1.58 Advisory Services (RAS)? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group 65 6.85 1.62 44 6.27 2.05 measures and corrects its work in real time in Paraguay? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities In Paraguay, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely 67 7.60 1.58 59 7.17 1.79 Include appropriate level of stakeholder involvement during 55 6.96 1.93 51 6.47 2.32 preparation Lead to practical solutions 66 7.08 1.58 55 6.75 2.24 Are accessible (well written and easy to understand) 69 7.12 1.84 64 7.08 2.13 Are source of relevant information on global good practices 67 7.40 1.79 58 7.12 2.53 Are adequately disseminated 61 6.62 1.92 57 6.33 2.40 Are translated enough into local language 67 6.58 2.23 59 7.20 2.20 Are adaptable to Paraguay’s specific development 68 7.35 1.82 55 6.93 2.18 challenges and country circumstances Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 73 7.62 1.52 65 7.06 1.93 development results in your country? Overall, how would you rate the technical quality of the World 72 8.03 1.34 66 7.88 1.57 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 88 World Bank Group Country Opinion Survey 2016: Paraguay E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly* 57 7.37 1.96 46 6.59 1.98 The World Bank Group effectively monitors and evaluates the 71 7.45 1.73 57 6.93 2.25 projects and programs it supports The World Bank Group’s approvals and reviews are done in 60 7.10 1.68 46 6.63 2.04 a timely fashion The World Bank Group’s “Safeguard Policy” requirements 48 7.77 1.82 40 6.88 2.11 are reasonable* The World Bank Group’s conditions on its lending are 59 7.44 1.53 45 7.16 1.80 reasonable The World Bank Group takes decisions quickly in Paraguay* 61 6.93 1.90 49 6.12 2.24 Working with the World Bank Group increases Paraguay 71 7.62 1.61 60 7.42 1.83 institutional capacity Where country systems are adequate, the World Bank Group 52 7.75 1.60 34 7.38 1.74 makes appropriate use of them The World Bank Group provides effective implementation 64 7.48 1.98 50 6.80 2.29 support *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public 54 7.44 1.40 45 6.22 1.85 partnerships in Paraguay?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate 67 7.21 1.97 56 7.39 1.94 I find the information on the World Bank Group’s websites 64 7.64 1.63 59 8.00 1.75 useful The World Bank Group’s social media channels are valuable 37 7.95 1.39 25 7.20 2.27 sources of information about the institution When I need information from the World Bank Group I know 71 7.66 2.16 64 7.41 2.45 how to find it The World Bank Group is responsive to my information 60 8.05 2.02 40 8.10 1.85 requests and inquiries 89 World Bank Group Country Opinion Survey 2016: Paraguay Appendix D: Responses to Selected Questions by Year19 All data presented in this appendix are weighted. As a result, means of the FY 2016 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2013 respondents and the total number of respondents indicated may differ from those reported in the FY 2013 COS report. FY 2013 Number of comparable respondents = 144  FY 2016 Number of comparable respondents = 164 By weighting, the FY 2013 and FY 2016 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2013 FY 2016 Office of the President/Prime Minister/Minister 10% 10% Office of Parliamentarian 3% 3% Government institutions 45% 45% Local Government 3% 3% Bilateral/multilateral agencies 3% 3% Civil society 15% 15% Private sector 10% 10% Academia 6% 6% Media 5% 5% A. General Issues Facing Paraguay In general would you say that Paraguay is headed in…? Percentage of Respondents FY 2013 FY 2016 The right direction 62.3% 72.1% The wrong direction 9.4% 9.1% Not sure 28.3% 18.8% B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Paraguay? (1-Not familiar at all, 10-Extremely familiar) FY 2013 FY 2016 N Mean SD N Mean SD World Bank Group (WBG)* 144 6.34 1.92 154 6.97 1.96 Inter-American Development Bank (IDB/BID)* 142 7.38 1.51 153 6.87 2.04 Latin American Development Bank (CAF)* 139 4.17 2.68 152 5.18 2.61 *Significantly different between FY2016 and FY2013 Overall, please rate your impression of the effectiveness of these organizations in Paraguay. (1-Not effective at all, 10-Very effective) FY 2013 FY 2016 N Mean SD N Mean SD World Bank Group (WBG)* 139 6.22 1.81 143 6.88 1.71 Inter-American Development Bank (IDB/BID)* 142 7.45 1.59 142 7.01 1.72 Latin American Development Bank (CAF)* 102 3.57 1.92 107 6.05 1.98 *Significantly different between FY2016 and FY2013 19 Only those questions that were asked in the FY 2013 and FY 2016 Country Surveys, with similar response scales/options, are presented. 90 World Bank Group Country Opinion Survey 2016: Paraguay B. Overall Attitudes toward the World Bank Group (continued) FY 2013 FY 2016 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Paraguay solve its most complicated development 122 6.67 1.96 135 7.77 1.69 challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2016 and FY2013 To what extent do you agree with the following statements about the World Bank Group’s work in Paraguay? (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 133 5.65 2.06 144 6.52 1.89 development in Paraguay* The World Bank Group’s work is aligned with what I consider the 131 5.76 1.88 147 6.77 1.86 development priorities for Paraguay* *Significantly different between FY2016 and FY2013 To what extent is the World Bank Group an effective development partner in Paraguay, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2013 FY 2016 N Mean SD N Mean SD Responsiveness to needs* 121 5.64 1.72 124 6.62 1.87 Flexibility (in terms of the institution’s products and services) 120 6.33 1.77 Flexibility (in terms of changing country circumstances)* 117 5.58 1.74 121 6.47 1.78 Being inclusive 117 6.81 1.74 Openness* 123 6.30 1.83 126 7.30 1.98 Collaboration with the Government* 128 6.74 1.85 134 7.72 1.60 The speed in which it gets things accomplished on the ground* 95 5.32 2.01 121 6.09 1.73 Ease of access to the people at the World Bank Group who are making 129 6.50 2.43 decisions important to my work Collaboration with civil society 116 5.85 2.12 Staff accessibility* 117 5.93 2.17 132 6.49 2.19 Collaboration with other donors and development partners* 75 5.37 2.25 98 6.82 1.86 Collaboration with the private sector 91 6.62 1.74 Straightforwardness and honesty* 49 6.17 2.08 117 7.76 1.84 Treating clients and stakeholders in Paraguay with respect* 104 6.63 2.32 116 7.67 1.81 Being a long-term partner 116 7.71 2.04 *Significantly different between FY2016 and FY2013 91 World Bank Group Country Opinion Survey 2016: Paraguay C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Paraguay? (1-Not effective at all, 10-Very effective) FY 2013 FY 2016 N Mean SD N Mean SD Gender equity 95 5.45 1.95 26 5.98 2.19 Transport* 82 5.46 1.99 74 7.39 1.72 Crime and violence* 62 4.41 1.59 16 5.75 2.44 Law and justice* 69 4.51 1.83 30 6.59 1.81 Poverty reduction* 115 5.59 2.02 84 7.44 1.84 Anti corruption* 89 5.19 2.06 62 7.19 1.81 Private sector development* 63 5.18 1.78 31 7.36 1.75 Water and sanitation* 95 5.98 2.01 77 7.74 1.62 Economic and sustainable growth* 84 5.65 2.09 49 7.42 1.63 Health* 87 5.45 1.99 44 7.39 1.64 Job creation/employment* 61 5.09 2.02 41 6.81 1.93 Equality of opportunity* 74 5.13 2.07 37 6.83 1.74 Energy* 76 5.52 1.76 48 7.60 1.73 Rural development* 83 5.43 2.14 57 7.23 1.80 Education* 100 5.67 1.90 56 7.54 1.69 Social protection* 59 4.08 2.53 44 7.50 1.76 Climate change* 69 5.31 1.74 40 7.09 2.18 *Significantly different between FY2016 and FY2013 FY 2013 FY 2016 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 126 5.81 1.80 137 6.81 1.70 development results in Paraguay?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2016 and FY2013 To what extent do you agree with the following statements about the World Bank Group in Paraguay? (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 124 5.18 2.12 133 6.79 1.82 Paraguay* The World Bank Group meets Paraguay’s needs for knowledge services* 125 5.27 2.06 132 6.85 1.89 *Significantly different between FY2016 and FY2013 D. The World Bank Group’s Knowledge Work and Activities Percentage of Respondents FY 2013 FY 2016 Weekly 3.7% 11.5% Monthly 16.2% 20.3% A few times a year 44.9% 42.6% Rarely 31.6% 24.3% Never 3.7% 1.4% 92 World Bank Group Country Opinion Survey 2016: Paraguay D. The World Bank Group’s Knowledge Work and Activities (continued) In Paraguay, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2013 FY 2016 N Mean SD N Mean SD Are timely* 104 6.02 1.69 116 7.34 1.66 Include appropriate level of stakeholder involvement during preparation 95 6.70 2.13 Lead to practical solutions 112 6.87 2.04 Are accessible (well written and easy to understand)* 113 6.09 1.93 124 7.00 2.04 Are source of relevant information on global good practices* 95 6.54 1.85 119 7.24 2.11 Are adequately disseminated* 115 4.86 2.38 114 6.44 2.23 Are translated enough into local language* 99 5.84 2.13 121 6.81 2.30 Are adaptable to Paraguay’s specific development challenges and country 98 5.75 1.85 115 7.14 2.05 circumstances* *Significantly different between FY2016 and FY2013 FY 2013 FY 2016 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in 124 6.46 1.84 129 7.34 1.78 your country?* Overall, how would you rate the technical quality of the World Bank 124 6.56 1.74 128 7.94 1.43 Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between FY2016 and FY2013 E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD The World Bank Group disburses funds promptly* 61 5.98 2.15 95 7.06 2.01 The World Bank Group effectively monitors and evaluates the projects and 73 6.93 2.21 117 7.29 1.94 programs it supports The World Bank Group’s approvals and reviews are done in a timely 65 6.04 2.15 99 6.85 1.97 fashion* The World Bank Group’s “Safeguard Policy” requirements are reasonable* 56 6.25 1.90 82 7.31 2.04 The World Bank Group’s conditions on its lending are reasonable 99 7.30 1.71 The World Bank Group takes decisions quickly in Paraguay 97 6.50 2.13 Working with the World Bank Group increases Paraguay institutional 118 7.57 1.72 capacity Where country systems are adequate, the World Bank Group makes 41 7.17 1.84 78 7.72 1.70 appropriate use of them The World Bank Group provides effective implementation support 63 7.23 2.10 103 7.36 2.05 *Significantly different between FY2016 and FY2013 93 World Bank Group Country Opinion Survey 2016: Paraguay G. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Percentage of Respondents FY 2013 FY 2016 Yes 39.3% 32.6% No 60.7% 67.4% Have you requested information from the World Bank Group on its activities in the past year?* Percentage of Respondents FY 2013 FY 2016 Yes 7.5% 27.0% No 92.5% 73.0% *Significantly different between FY2016 and FY2013 Were you able to obtain this information?* Percentage of Respondents FY 2013 FY 2016 Yes 42.9% 89.2% No 57.1% 10.8% *Significantly different between FY2016 and FY2013 Do you have access to the Internet? Percentage of Respondents FY 2013 FY 2016 Yes 100.0% 99.2% No 0.0% 0.8% Do you use/have you used the World Bank Group website? Percentage of Respondents FY 2013 FY 2016 Yes 82.8% 82.7% No 17.2% 17.3% Which Internet connection do you use primarily when visiting a World Bank Group website? Percentage of Respondents FY 2013 FY 2016 High speed/ WiFi 96.6% 92.9% Dial-up 3.4% 7.1% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) FY 2013 FY 2016 N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate* 112 6.82 1.65 115 7.40 1.90 I find the information on the World Bank Group’s websites useful* 110 6.85 1.72 114 7.83 1.61 When I need information from the World Bank Group I know how to find it 116 7.07 2.45 124 7.48 2.32 The World Bank Group is responsive to my information requests and 89 7.62 2.05 90 7.96 2.00 inquiries *Significantly different between FY2016 and FY2013 94 World Bank Group Country Opinion Survey 2016: Paraguay Appendix E: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Paraguay? (Choose no more than TWO) collaborate/work with the World Bank Indicator Question Group in your country? Observer Use WB reports/data Engage in WB activities Collaborate Use WB website Not collaborating Collaborating with No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG the WBG Overall effectiveness of the World Bank Group (WBG) 6.75 7.29 7.33 5.92 7.07 6.82 6.81 7.24 6.59 7.54 6.93 7.25 in Paraguay Overall the World Bank Group currently plays a relevant 6.53 6.97 6.89 6.06 6.85 6.33 6.52 6.93 6.49 6.97 6.70 6.70 role in development in Paraguay The World Bank Group’s work is aligned with what I 6.57 7.46 7.20 6.09 7.25 6.24 6.64 7.38 6.65 7.36 6.98 6.89 consider the development priorities for Paraguay Responsiveness to needs 6.41 6.87 6.87 5.60 6.65 6.60 6.35 6.95 6.29 7.07 6.73 6.39 Flexibility (in terms of the institution’s products and 6.17 6.40 6.34 6.04 6.38 6.00 6.09 6.49 6.07 6.53 6.29 6.25 services) Flexibility (in terms of changing country circumstances) 6.41 6.52 6.53 6.18 6.57 6.16 6.23 6.72 6.23 6.77 6.53 6.28 Being inclusive 6.68 6.97 6.89 6.48 6.91 6.59 6.57 7.11 6.65 7.04 6.87 6.66 Openness (sharing data and other information) 7.30 7.38 7.49 6.58 7.32 7.32 7.13 7.56 7.07 7.63 7.22 7.61 Collaboration with the Government 7.62 7.96 7.96 7.07 7.79 7.79 7.64 7.96 7.63 7.98 7.73 7.97 The speed in which it gets things accomplished on the 5.93 6.17 6.17 5.45 6.07 5.97 5.97 6.13 5.88 6.24 5.99 6.24 ground Ease of access to the people at the World Bank Group 6.52 7.07 7.12 5.35 6.83 6.65 6.48 7.14 6.21 7.45 6.68 7.16 who are making decisions important to my work Collaboration with civil society 5.97 6.48 6.56 4.54 6.16 6.10 6.05 6.26 5.72 6.66 6.06 6.41 Staff accessibility 6.53 7.05 7.11 5.41 6.86 6.53 6.58 7.00 6.27 7.39 6.60 7.32 Collaboration with other donors and development 6.70 7.23 7.28 5.71 6.84 7.37 6.64 7.33 6.81 7.16 6.95 7.04 partners Collaboration with the private sector 6.66 6.81 7.03 5.47 6.60 7.00 6.53 6.91 6.48 7.00 6.66 6.84 Straightforwardness and honesty 7.71 8.07 8.08 7.05 7.90 7.97 7.77 8.06 7.75 8.10 7.74 8.37 Treating clients and stakeholders in Paraguay with 7.65 8.15 8.04 7.15 7.89 7.93 7.79 8.00 7.54 8.27 7.76 8.32 respect Being a long-term partner 7.54 8.19 8.13 6.78 7.87 7.91 7.65 8.13 7.61 8.21 7.71 8.36 To what extent does the World Bank Group’s work help 6.48 7.32 7.04 6.24 7.07 6.36 6.74 7.03 6.58 7.21 6.82 7.00 to achieve development results in Paraguay? The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust 6.58 7.14 7.12 5.77 6.93 6.56 6.63 7.08 6.43 7.30 6.79 6.94 Funds, Program 4 Result, etc.) meet the needs of Paraguay The World Bank Group meets Paraguay’s needs for knowledge services (e.g., research, analysis, data, 6.75 6.92 7.04 5.97 6.73 7.02 6.68 7.00 6.65 7.03 6.83 6.76 technical assistance) The World Bank Group’s knowledge work and activities are adaptable to Paraguay’s specific 6.93 7.35 7.39 5.85 7.20 7.00 7.03 7.25 6.71 7.64 7.03 7.54 development challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities 7.06 7.62 7.59 6.38 7.52 6.98 7.20 7.56 6.97 7.80 7.29 7.59 make to development results in your country? Overall, how would you rate the technical quality of the 7.88 8.03 8.09 7.46 8.01 7.88 7.92 8.03 7.73 8.26 7.91 8.15 World Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in 6.12 6.93 6.91 4.83 6.70 6.23 6.58 6.57 6.06 7.07 6.52 6.76 Paraguay Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank 7.38 7.75 7.86 6.08 7.67 7.48 7.46 7.83 7.14 8.07 7.72 7.29 Group makes appropriate use of them Yellow highlight indicates significant difference between Yes and No means. 95 World Bank Group Country Opinion Survey 2016: Paraguay Appendix F: Paraguay FY 2016 Questionnaire World Bank Group Country Survey FY16 – Paraguay The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Paraguay or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Paraguay, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Paraguay. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING PARAGUAY A1. In general would you say that Paraguay is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 96 World Bank Group Country Opinion Survey 2016: Paraguay SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Paraguay. Please identify which of the following you consider the most important development priorities in Paraguay? (Choose no more than THREE) 1 Global/regional integration 19 Health 2 Food security 20 Climate change (e.g., mitigation, adaptation) Public sector governance/ reform (i.e., government effectiveness, public financial management, public 3 21 Poverty reduction expenditure, fiscal system reform, fiscal management) Social protection (e.g., pensions, targeted social 4 22 Transport (e.g., roads, bridges, transportation) assistance) 5 Gender equity 23 Education Agricultural development/Agricultural risk 6 Financial inclusion 24 management 7 Private sector development 25 Social inclusion (e.g., public services for the poor) 8 Foreign direct investment 26 Trade and exports 9 Urban development 27 Crime and violence 10 Energy 28 Anti corruption 11 Job creation/employment 29 Law and justice (e.g., judicial system) Public transparency (e.g., access to public 12 30 Regulatory framework information) Economic resilience (e.g., floods and droughts 13 Rural development 31 affecting economy) 14 Financial markets 32 Communicable/non-communicable diseases 15 Water and sanitation 33 Natural resource management (e.g., oil, gas, mining) 16 Social accountability 34 Economic and sustainable growth 17 Environmental sustainability/management 35 Disaster management 18 Equality of opportunity (i.e., equity) 36 Information and communications technology 97 World Bank Group Country Opinion Survey 2016: Paraguay SECTION A: GENERAL ISSUES A3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Paraguay? (Choose no more than THREE) 1 Water and sanitation 19 Anti corruption 2 Equality of opportunity (i.e., equity) 20 Education 3 Rural development 21 Foreign direct investment 4 Climate change (e.g., mitigation, adaptation) 22 Energy Public sector governance/ reform (i.e., government 5 Global/regional integration 23 effectiveness, public financial management, public expenditure, fiscal system reform, fiscal management) 6 Financial inclusion 24 Public transparency (e.g., access to public information) 7 Gender equity 25 Private sector development 8 Economic and sustainable growth 26 Natural resource management (e.g., oil, gas, mining) 9 Urban development 27 Environmental sustainability/management 10 Regulatory framework 28 Health 11 Social accountability 29 Social inclusion (e.g., public services for the poor) Social protection (e.g., pensions, targeted 12 30 Agricultural development/Agricultural risk management social assistance) 13 Law and justice (e.g., judicial system) 31 Disaster management 14 Transport (e.g., roads, bridges, transportation) 32 Job creation/employment Economic resilience (e.g., floods and droughts 15 33 Financial markets affecting economy) 16 Crime and violence 34 Trade and exports 17 Communicable/non-communicable diseases 35 Food security 18 Information and communications technology 98 World Bank Group Country Opinion Survey 2016: Paraguay SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Paraguay? (Choose no more than TWO) 1 Consistent economic growth 2 More reliable social safety net 3 Greater access to micro-finance for the poor 4 Strengthening resilience to risk and volatility 5 Greater voice and participation for citizens to help ensure greater accountability 6 Better agricultural risk management 7 Greater access to health and nutrition for citizens 8 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 9 A growing middle class 10 Better opportunity for the poor who live in rural areas 11 Better opportunity for the poor who live in urban areas 12 Better access to quality public services for the poor 13 Better employment opportunities for young people 14 Better employment opportunities for women 15 Greater private investment in logistics projects 16 Greater equity of fiscal policy 17 Education and training that better ensure job opportunity 18 Better quality public services 19 Other (please specify):_____________________________________ A5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Paraguay? (Select only ONE response) 1 A very big problem 2 A moderately big problem 3 A small problem 4 Not a problem at all 5 Don’t know A6. In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) 1 A very serious problem 2 A somewhat serious problem 3 Not too serious problem 4 Not a problem 5 Don’t know 99 World Bank Group Country Opinion Survey 2016: Paraguay SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How familiar are you with the work of these organizations in Paraguay? Not familiar Extremely familiar at all B1 World Bank Group (WBG) 1 2 3 4 5 6 7 8 9 10 B2 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10 B3 Latin American Development Bank (CAF) 1 2 3 4 5 6 7 8 9 10 Overall, please rate your impression of the effectiveness of these organizations in Paraguay. Not effective Extremely Don't at all effective know B4 World Bank Group (WBG) 1 2 3 4 5 6 7 8 9 10 B5 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10 B6 Latin American Development Bank (CAF) 1 2 3 4 5 6 7 8 9 10 B7. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Paraguay solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B8. When thinking about how the World Bank Group can have the most impact on development results in Paraguay, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Paraguay? (Choose no more than THREE) 1 Health 19 Environmental sustainability/management 2 Crime and violence 20 Economic and sustainable growth 3 Transport (e.g., roads, bridges, transportation) 21 Private sector development Agricultural development/Agricultural risk 4 22 Water and sanitation management 5 Global/regional integration 23 Food security 6 Job creation/employment 24 Climate change (e.g., mitigation, adaptation) Public sector governance/ reform (i.e., government effectiveness, public financial management, public 7 25 Information and communications technology expenditure, fiscal system reform, fiscal management) Social protection (e.g., pensions, targeted social 8 26 Trade and exports assistance) 9 Financial inclusion 27 Equality of opportunity (i.e., equity) Public transparency (e.g., access to public 10 Rural development 28 information) 11 Social accountability 29 Law and justice (e.g., judicial system) 12 Foreign direct investment 30 Social inclusion (e.g., public services for the poor) 13 Education 31 Regulatory framework 14 Energy 32 Communicable/non-communicable diseases 15 Gender equity 33 Natural resource management (e.g., oil, gas, mining) 16 Financial markets 34 Poverty reduction Economic resilience (e.g., floods and droughts 17 35 Anti corruption affecting economy) 18 Urban development 36 Disaster management 100 World Bank Group Country Opinion Survey 2016: Paraguay SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Paraguay? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Policy advice, studies, analyses   2 Data and statistics   3 Convening/Facilitating   4 Financial resources   5 Capacity development   6 Technical assistance   Help to bring discipline/effective supervision to 7   implementation of investment projects 8 Mobilizing third party financial resources   9 Donor coordination   Linkage to non-Bank expertise (i.e., South-South 10   knowledge sharing) 11 Other (please specify): ________________________   B10. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Paraguay? (Choose no more than TWO) 1 Too influenced by developed countries 2 Not exploring alternative policy options 3 Not collaborating enough with stakeholders outside the Government 4 Its advice and strategies do not lend themselves to practical problem solving 5 Not enough public disclosure of its work 6 Arrogant in its approach 7 Not client focused 8 The credibility of its knowledge/data 9 Not exploring alternatives at sub-national level 10 World Bank Group’s processes too complex 11 Not willing to honestly criticize policies and reform efforts in the country 12 Staff too inaccessible 13 Imposing technocratic solutions without regard to political realities 14 World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and procedures) 15 Not aligned with other donors’ work 16 Not aligned with country priorities 17 Not adequately sensitive to political/social realities in Paraguay 18 Other (please specify): __________________________________________________ 19 Don’t know 101 World Bank Group Country Opinion Survey 2016: Paraguay SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B11. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Paraguay? (Choose no more than TWO) 1 Trust Fund management 2 Knowledge products/services (analytical work, studies, surveys, etc.) 3 Capacity development 4 Technical assistance (advice, best practice, international experience, etc.) 5 Investment lending (financing specific projects) 6 Policy based lending / budget support to the Government 7 Multi-sectoral approaches 8 Other (please specify): __________________________________________________ 9 Don’t know B12. To what extent do you believe that the World Bank Group’s work and support help the poorest in Paraguay? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B13. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Parliament 7 NGOs/Community Based Organizations (CBOs) 2 Donor community 8 Youth/university groups 3 Media 9 Beneficiaries 4 Local Government 10 Foundations 5 Private sector 11 Other (please specify): _____________________ 6 Academia/think tanks/research institutes 12 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Paraguay? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B14 1 2 3 4 5 6 7 8 9 10  relevant role in development in Paraguay The World Bank Group’s work is aligned with what I B15 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Paraguay 102 World Bank Group Country Opinion Survey 2016: Paraguay SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Paraguay, in terms of each of the following? To no To a very Don't degree at significant know all degree B16 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B17 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B18 1 2 3 4 5 6 7 8 9 10  circumstances) B19 Being inclusive 1 2 3 4 5 6 7 8 9 10  B20 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B21 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B22 1 2 3 4 5 6 7 8 9 10  the ground Ease of access to the people at the World Bank B23 Group who are making decisions important to my 1 2 3 4 5 6 7 8 9 10  work B24 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B25 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B26 1 2 3 4 5 6 7 8 9 10  partners B27 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B28 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Paraguay with B29 1 2 3 4 5 6 7 8 9 10  respect B30 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B31. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The Government works inefficiently 2 Poor donor coordination 3 The World Bank Group is not sensitive enough to political/social realities on the ground 4 Lack of/inadequate levels of capacity in Government 5 There is not an adequate level of citizen/civil society participation 6 The World Bank Group works too slowly 7 The World Bank Group does not do adequate follow through/follow-up 8 Political pressures and obstacles 9 Reforms are not well thought out in light of country challenges 10 Other (please specify): ________________________________________ 103 World Bank Group Country Opinion Survey 2016: Paraguay SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Paraguay? Not important Very Don't at all important know 1 Crime and violence 1 2 3 4 5 6 7 8 9 10  2 Financial markets 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Anti corruption 1 2 3 4 5 6 7 8 9 10  5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  6 Urban development 1 2 3 4 5 6 7 8 9 10  7 Environmental sustainability/management 1 2 3 4 5 6 7 8 9 10  8 Trade and exports 1 2 3 4 5 6 7 8 9 10  9 Information and communications technology 1 2 3 4 5 6 7 8 9 10  10 Poverty reduction 1 2 3 4 5 6 7 8 9 10  11 Gender equity 1 2 3 4 5 6 7 8 9 10  12 Private sector development 1 2 3 4 5 6 7 8 9 10  13 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  14 Financial inclusion 1 2 3 4 5 6 7 8 9 10  15 Water and sanitation 1 2 3 4 5 6 7 8 9 10  16 Regulatory framework 1 2 3 4 5 6 7 8 9 10  17 Economic and sustainable growth 1 2 3 4 5 6 7 8 9 10  18 Energy 1 2 3 4 5 6 7 8 9 10  19 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/ reform (i.e., government effectiveness, public financial management, public 20 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform, fiscal management) 21 Job creation/employment 1 2 3 4 5 6 7 8 9 10  Public transparency (e.g., access to public 22 1 2 3 4 5 6 7 8 9 10  information) 23 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  24 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  25 Social accountability 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 26 1 2 3 4 5 6 7 8 9 10  assistance) 27 Rural development 1 2 3 4 5 6 7 8 9 10  28 Global/regional integration 1 2 3 4 5 6 7 8 9 10  29 Food security 1 2 3 4 5 6 7 8 9 10  30 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  31 Health 1 2 3 4 5 6 7 8 9 10  32 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  Agricultural development/Agricultural risk 33 1 2 3 4 5 6 7 8 9 10  management Economic resilience (e.g., floods and droughts 34 1 2 3 4 5 6 7 8 9 10  affecting economy) 35 Social inclusion (e.g., public services for the poor) 1 2 3 4 5 6 7 8 9 10  36 Education 1 2 3 4 5 6 7 8 9 10  104 World Bank Group Country Opinion Survey 2016: Paraguay SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Paraguay? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know 1 Gender equity 1 2 3 4 5 6 7 8 9 10  2 Information and communications technology 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Crime and violence 1 2 3 4 5 6 7 8 9 10  5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  6 Financial inclusion 1 2 3 4 5 6 7 8 9 10  7 Urban development 1 2 3 4 5 6 7 8 9 10  8 Environmental sustainability/management 1 2 3 4 5 6 7 8 9 10  9 Regulatory framework 1 2 3 4 5 6 7 8 9 10  10 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  11 Poverty reduction 1 2 3 4 5 6 7 8 9 10  12 Anti corruption 1 2 3 4 5 6 7 8 9 10  13 Private sector development 1 2 3 4 5 6 7 8 9 10  Public transparency (e.g., access to public 14 1 2 3 4 5 6 7 8 9 10  information) 15 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  16 Water and sanitation 1 2 3 4 5 6 7 8 9 10  17 Trade and exports 1 2 3 4 5 6 7 8 9 10  18 Economic and sustainable growth 1 2 3 4 5 6 7 8 9 10  19 Social accountability 1 2 3 4 5 6 7 8 9 10  20 Health 1 2 3 4 5 6 7 8 9 10  21 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/ reform (i.e., government effectiveness, public financial management, public 22 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform, fiscal management) 23 Job creation/employment 1 2 3 4 5 6 7 8 9 10  24 Financial markets 1 2 3 4 5 6 7 8 9 10  25 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  Economic resilience (e.g., floods and droughts 26 1 2 3 4 5 6 7 8 9 10  affecting economy) 27 Energy 1 2 3 4 5 6 7 8 9 10  28 Rural development 1 2 3 4 5 6 7 8 9 10  29 Global/regional integration 1 2 3 4 5 6 7 8 9 10  30 Social inclusion (e.g., public services for the poor) 1 2 3 4 5 6 7 8 9 10  31 Food security 1 2 3 4 5 6 7 8 9 10  32 Education 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 33 1 2 3 4 5 6 7 8 9 10  assistance) 34 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  Agricultural development/Agricultural risk 35 1 2 3 4 5 6 7 8 9 10  management 36 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  105 World Bank Group Country Opinion Survey 2016: Paraguay SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Paraguay? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Paraguay? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, C4 Development Policy Loan, Trust Funds, 1 2 3 4 5 6 7 8 9 10  Program 4 Result, etc.) meet the needs of Paraguay The World Bank Group meets Paraguay’s C5 needs for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10  analysis, data, technical assistance) C6. To what extent do you believe that Paraguay received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C7. To what extent do you believe the World Bank Group measures and corrects its work in real time in Paraguay? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 106 World Bank Group Country Opinion Survey 2016: Paraguay SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Paraguay, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no To a very Don't degree at significant know all degree D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D6 1 2 3 4 5 6 7 8 9 10  good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Paraguay’s specific D9 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 107 World Bank Group Country Opinion Survey 2016: Paraguay SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and E3 1 2 3 4 5 6 7 8 9 10  reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in Paraguay Working with the World Bank Group increases E7 1 2 3 4 5 6 7 8 9 10  Paraguay institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E8 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them The World Bank Group provides effective E9 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) E10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Paraguay? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree E11. Which of the following best describes the World Bank Group’s support in Paraguay? (Select only one response) The World Bank Group is sufficiently selective and focuses on the most important development challenges in 1 Paraguay The World Bank Group is not sufficiently selective in Paraguay, and it is involved in too many areas of 2 development. 3 Don’t know 108 World Bank Group Country Opinion Survey 2016: Paraguay SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN PARAGUAY F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Paraguay? (Choose no more than TWO) 1 Offer more innovative financial products 2 Ensure greater selectivity in its work 3 Provide more adequate data/knowledge/statistics/figures on Paraguay’s economy 4 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 5 Reach out more to groups outside of Government 6 Increase the level of capacity development in the country 7 Improve the quality of its experts as related to Paraguay’s specific challenges 8 Offer more innovative knowledge services 9 Respond to clients’ needs timely and promptly 10 Collaborate more effectively with Government clients (e.g., national, state, local) 11 Support the capacity building at the operational level of the Government 12 Work faster 13 Reduce the complexity of obtaining World Bank Group financing 14 Increase availability of Reimbursable Advisory Services (RAS) 15 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Paraguay, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Paraguay? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Advisory services 4 Convening services 5 None of the above 6 The combination is appropriate for Paraguay 7 Don’t know 109 World Bank Group Country Opinion Survey 2016: Paraguay SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Paraguay? (Choose no more than TWO) Social media (e.g., Facebook, blogs, Twitter, 1 7 International television YouTube, Flickr) 2 International newspapers 8 Local newspapers 3 Local radio 9 Internet 4 International radio 10 Periodicals 5 Conferences/seminars/workshops 11 Debate groups 6 Local television 12 Other (please specify): ____________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Direct contact with World Bank Group (i.e., face 1 5 World Bank Group’s website to face meetings/discussions) Social media (e.g., Facebook, blogs, Twitter, 2 Mobile phones 6 YouTube, Flickr) World Bank Group’s 3 seminars/workshops/conferences/thematic 7 e-Newsletters round table discussions World Bank Group’s publications and other 4 8 Other (please specify): ____________________ written materials Are you aware of the World Bank Group's Access to Information Policies under which the G3 World Bank Group discloses any information in its possession that is not on a list of Yes No exceptions? (If YES please go to Question G4; if NO please go to G5) G4. If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) 1 World Bank Group’s seminars/workshops/conferences 2 World Bank Group’s website 3 World Bank Group’s e-Newsletters 4 News/Media 5 Colleagues/Friends/Peer organizations 6 Other (please specify): _____________________ Have you requested information from the World Bank Group on its activities in the past G5 Yes No year? (If YES please go to Question G6; if NO please go to G7) G6 Were you able to obtain this information? Yes No G7 Do you have access to the Internet? Yes No G8 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, G9 Yes No Twitter, YouTube, and Flickr)? 110 World Bank Group Country Opinion Survey 2016: Paraguay SECTION G: COMMUNICATION AND INFORMATION SHARING G10. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to G11 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  Group website) I find the information on the World Bank Group’s G12 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10  Bank Group website) The World Bank Group’s social media channels (e.g., G13 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution When I need information from the World Bank Group I G14 know how to find it (e.g., whom to call, where to reach 1 2 3 4 5 6 7 8 9 10  them, etc.) The World Bank Group is responsive to my information G15 1 2 3 4 5 6 7 8 9 10  requests and inquiries 111 World Bank Group Country Opinion Survey 2016: Paraguay SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory 3 Office of Parliamentarian 13 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial 4 14 Trade Union Department or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate Change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? (Select only ONE response) 1 Yes 2 No 112 World Bank Group Country Opinion Survey 2016: Paraguay SECTION H: BACKGROUND INFORMATION H4. Which of the following agencies of the World Bank Group do you primarily engage with in Paraguay? (Select only ONE response) 1 The World Bank (IBRD/IDA) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Paraguay? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Paraguay? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. Which best represents your geographic location? 1 Central Department 2 Oriental Region 3 Occidental Region Thank you for completing the survey! 113