THE UNITED REPUBLIC OF TANZANIA PRESIDENT'S OFFICE - REGIONAL ADMINISTRATION AND LOCAL GOVERNMENT (PO-RALG) TANZANIA RURAL AND URBAN ROADS AGENCY (TARURA) TANZANIA NATIONAL ROAD AGENCY (TANROADS) ROADS TO INCLUSION AND SOCIOECONOMIC OPPORTUNITIES RISE (P164920) DRAFT STAKEHOLDERS ENGAGEMENT PLAN JANUARY 2021 EXECUTIVE SUMMARY Stakeholder Engagement Plan includes the process of engaging stakeholders for a clear purpose to achieve agreed outcomes. It is now also recognized as a fundamental accountability mechanism since it obliges an organization to involve stakeholders in identifying and understanding of the specific program/project and responding to issues and concerns raised by the stakeholders for decisions, actions, and hence improving program/project performance. The RISE Program intends to improve road accessibility in support of livelihoods of rural population, both male and female, in selected rural areas, and build capacity in the sustainable management of rural roads through the upgrading and maintenance of rural roads and providing sustained support to TARURA. The RISE Program has four (4) components:  Component 1: Rural Road Development and Maintenance  Component 2: Institutional Strengthening, Human Capital and Project Management and Monitoring  Component 3: Community Engagement; Inclusion and Protection  Component 4: Contingency Emergency Response (CERC) This SEP will be managed and implemented by the Environmental and Social Team of TARURA and TANROADS. The overall objective of this SEP is to define the RISE Program stakeholders' engagement process, public information disclosure and consultation. Furthermore, this SEP outlines the ways in which RISE Program implementing agencies (i.e. TARURA and TANROADS), consultants and contractors will communicate with stakeholders, mechanism by which people can raise their concerns, how the raised concerns will be acted and responded upon. These stakeholders identified are those either affected and/or interested parties and their formal and informal representatives. The identification of stakeholders under the RISE Program will be based on their roles and responsibilities; and possible influence/interest on the program. Particular attention will be given individuals at risk of being excluded from the RISE sub-project. Stakeholders to be involved in the RISE Program include:  Positively affected - group of persons or organizations affected by an activity such as project affected person or community.  Negatively affected - include individuals and institutions with various interests in the land that is within the RoW. Majority of these are the land owners with ii established structures or farms who will be affected by the loss of the land, structures and economic earnings  Other interested parties - group of persons or organizations interested in an activity and may include project proponents, local or national government authorities, local or national politicians, traditional authorities, religious leaders, civil society organizations including NGOs  Vulnerable individuals identified include, children, women, people with disabilities, the elderly and youth. The information disclosure and consultations with stakeholders will be conducted through a range of techniques including focus group discussion (based on age, gender and occupation), interviews, key informants and e-mails. Consultations will be conducted at a time that is conducive to the participants based on their input as well as using their local language. Comments from stakeholders will be received by the RISE Program implementing agencies in written and oral forms (using suggestion boxes, local leaders, public meetings, interviews etc). The team will review stakeholders' comments and send back the final decision and a summary of how comments were taken into account. To handle the RISE program-related grievances from affected communities and the public a formal process for receiving evaluating and redressing, a transparent - Grievance Redress Mechanism (GRM) for the RISE program will be designed. There will be establishment of GRM Committees at Village, Ward, District Regional levels as well as at the RISE Project Implementing Unit (PIU). For workers hired by contractors, the contractors will be required to produce their GRM procedure as a prerequisite for tender which at a minimum conform to these requirements. This SEP document offers a strategy and implementation plan for engaging stakeholders from the beginning of the project up to completion. Nonetheless SEP is the backbone of the program for effective and efficient success. And is a live document that will be revisited and updated if necessary on an annual basis to reflect the changes in stakeholder engagement due to project developments and new stakeholders if any. iii Table of Contents EXECUTIVE SUMMARY............................................................................................................ ii List of Table and Figures ...................................................................................................... vi 1.0 Introduction .................................................................................................................... 9 1.1 Background ..............................................................................................................................................9 1.2 RISE Program Description ...............................................................................................................10 1.3 RISE Program Beneficiaries.............................................................................................................13 1.4 RISE Program Geographical Location ..........................................................................................14 2.0 Stakeholder identification and analysis .....................................................................................16 2.1 Project Affected Parties of the RISE Program ..........................................................................16 2.2 Other interested parties ..................................................................................................................18 3.0 Stakeholder Engagement Program .......................................................................... 20 3.1: Purpose and timing of stakeholder engagement program ......................................................20 Table 4: List of Consultations during RISE preparation............................................................................................21 3.2: Proposed strategy for information disclosure ...............................................................................22 3.2.1: Proposed strategy to incorporate the view of vulnerable individuals and Vulnerable Groups ........................................................................................................................................28 3.2.2: Timelines ........................................................................................................................................29 3.2.3: Review of Comments .................................................................................................................29 3.3: Future Phases of the Program ........................................................................................................29 3.3.1 Sub-project Design and Preparation ..............................................................................................30 3.3.2 Sub-project Implementation .............................................................................................................31 3.3.4 Sub-project closure ...............................................................................................................................32 3.3.5 Stakeholder engagement during project implementation in pandemic situations such as COVID-19 33 3.3.5.1 Alternative methods of consultations that may be adopted during restriction of public gathering ................................................................................................................................................33 3.3.5.2 Guidance on process related issues in conducting Virtual consultations ......................34 4.0 Resources and Responsibilities for implementing stakeholder engagement activities .......................................................................................................... 35 4.1: Resources ...............................................................................................................................................35 4.2: Management functions and responsibilities ..............................................................................35 iv 5.0 Grievance Mechanism ................................................................................................ 36 5.1 Procedures for Grievance Management ............................................................................................38 5.2 Records Keeping ........................................................................................................................................39 6.0 Monitoring and Reporting ........................................................................................ 40 6.1: Involvement of Project Implementation Team ( PIU) in monitoring activities ...........40 6.2: Reporting back to stakeholder groups ........................................................................................40 7.0 APPENDICES .............................................................................................................. 42 Appendix I: SUMMARY OF RISE PROGRAM STAKEHOLDER CONSULTATIONS........................................................43 CHAPTER ONE: INTRODUCTION...........................................................................................................................44 CHAPTER TWO: CONSULTATIONS WITH RESPECT TO ORIGINAL GEOGRAPHICAL SCOPE ...................................46 CHAPTER THREE: CONSULTATIONS WITH RESPECT TO REVISED GEOGRAPHICAL SCOPE ...................................86 Appendix II: RISE “People-Centered Design” Approach for Rural Roads ...............................................................164 Appendix III: A Brief Description of People Centered Consultation For The Rise Pilot Projects ......................169 Appendix IV – Sample Grievance Registration Forms ............................................................................................178 Appendix V: Sample Grievance Resolution Form ..................................................................................................179 Appendix VI: Sample Grievance Log ......................................................................................................................180 Appendix VII: Template for Sub-Projects Stakeholder Engagement Plans ............................................................182 v List of Table and Figures Tables Table 1: Tanzania Road Network with Responsible Agencies ................................................................9 Table 2: Identified Stakeholders for the RISE Program ....................................................................19 Table 3: Summary of project stakeholder considerations .....................................................................20 Table 4: List of Consultations during RISE preparation................................................................................................21 Table 5: Proposed strategy for information disclosure ...........................................................................23 Table 6: Proposed strategy for consultation .........................................................................................................25 Table 7: Strategy to incorporate the view of vulnerable groups .........................................................28 Table 8: Methods and frequency of reporting to stakeholders ............................................................41 Table 9: Issues raised and responses during the community consultations in Wenda - Mgama and Mtili - Ifwagi - Mkuta Roads ..............................................................................................................................................171 Table 10: Grievance Registration Form ................................................................................................................178 Table 11: Grievance Resolution Form ...................................................................................................................179 Table 12: Grievance/inquiry response log form........................................................................................................180 Figure 1: RISE Program Component 1Geographical Location Map ...................................................................15 Figure 2: The RISE Program GRM flow chart ........................................................................................................37 Figure 3: GRM Protocol for GBV survivors. ............................................................................................................38 Figure 4. School children walking to school in Wenda, Iringa Rural District, Tanzania ..................................164 Figure 5: Comparison of People-Centered Design Approach vis a vis conventional approach ........................165 Figure 6. People-centered consultation to women and disabled groups in Ndwili, Kilolo District, Tanzania (left) and School children in Ifwagi, Mufindi District, Tanzania (right) ............................................................167 Figure 7. People-centered road safety audits in Ndwili, Kilolo District and Wenda, Iringa Rural District, Tanzania ...................................................................................................................................................................168 Figure 8: A community development Officer of Mufindi consulting schoolchildren of Ifwagi Primary about road safety risks in their day to day road use of the Mtili – Ifwagi – Mkuta road..................................................174 Figure 9: TARURA staffs consulting motor cyclists at Wenda and TANZAM junction about road safety risks in their day to day road use of the Wenda – Mgama road. ..........................................................................................175 Figure 10: TARURA staffs discussing with people with disabilities about road safety risks that they face in their day to day road use of the Mtili – Ifwagi –Mkuta Road ..........................................................................................175 Figure 11: A road design consultant showing the road design of the Wenda – Mgama road to the community of Kikombwe village and asking for their views on road sections of a particular drawing. .............................176 Figure 12: One of TARURA’s staffs explaining to the community of Wenda village about the road design and asking their views form the design of the Wenda - Mgama road. .......................................................................177 vi List of Abbreviations CBOs - Community Based Organizations CBRM - Community Based Routine Maintenance CER - Contingency Emergency Response CRB - Contractors Registration Board CSOs - Civil Society Organizations DPs - Development Partners ERB - Engineers Registration Board ESCP - Environmental and Social Commitment Plan ESIA - Environmental and Social Impact Assessments ESMF - Environmental and Social Management Framework ESMP - Environmental and Social Management Plan ESSs - Environmental and Social Standards GBV - Gender Based Violence GH Officer - Grievance Handling Officer GoT - Government of Tanzania GRM - Grievance Redressal Mechanism HQ - Headquarters HSMP - Health and Safety Management Plan IAs - Implementing Agencies ILO - International Labour Organization LGA - Local Government Authorities LMP - Labour Management Plan MOWTC - Ministry of Works, Transport and Communication NGOs - Non-government Organizations NTP - National Transport Policy OHS - Occupational Health and Safety PAPs - Project Affected Parties PIU - Program Implementing Unit PO-RALG - President‟s Office – Regional Administration and Local Governments RAI - Rural Access Index RAP - Resettlement Action Plans RAP - Resettlement Action Plan RISE - Roads to Inclusion and Socio-Economic Opportunities RPF - Resettlement Policy Framework vii SEA - Sexual Exploitation and Abuse SEP - Stakeholder Engagement Plan TANROADS - Tanzania National Roads Agency TARURA - Tanzania Rural and Urban Roads Agency TANAPA - Tanzania National Parks Authority TFS - Tanzania Forestry Services VGPF - Vulnerable Groups Planning Framework WPU - Women Participation Unit viii 1.0 Introduction 1.1 Background Rural connectivity remains a major development challenge for Tanzania which has low Rural Access Index (RAI), indicator that measures the fraction of people who have access to an all-season traversable road within a walking distance of 2km. The RAI for Tanzania is only 24.6%, according to recent study as compared to that of neighboring East African sister countries of Kenya and Uganda at 56% and 53%, respectively . This means that over three quarters of Tanzania‟s population remain unconnected to an all season traversable road. With 70 percent of Tanzania‟s population being rural this figure equates to approximately 33 million of rural people. Although an overwhelming majority of Tanzania‟s Trunk Road network, about 89%, is in good condition, substantial portion of the regional and district roads are in poor condition. Tanzania‟s total network size is 145,204 km comprising of 36,258km of trunk and regional roads and 108,946 of rural and urban roads (Table 1). It is estimated that 26% of regional and 43% of district roads are in poor conditions. The recently approved National Transport Policy (NTP) 2016, estimates that between 20,000 to 30,000 km of the classified tertiary network (totaling 56,000km) are not passable by normal motorized vehicles during the rainy season. The NTP acknowledge the critical role of rural roads in Tanzania‟s development and aims to address the rural accessibility challenges through the improvement of rural transport infrastructure. Many of the agriculturally-rich areas in Tanzania remain unconnected year round, owing to missing or unreliable road links, which have been hampering the extraction of full agriculture potentials from those areas and exacerbating transportation costs. Also, the rural roads are crucial for accessing social (e.g. schools, health centers) and economic (e.g. markets, employment centers) services and facilities. Table 1: Tanzania Road Network with Responsible Agencies AGENCY TRUNK REGIONAL RURAL URBAN TOTAL TANROADS 12,222km 24,036km - - 36,258 TARURA - - 88,946km 20,000km 108,946km TOTAL 145,204km It is with the above justification that the Government of Tanzania (GoT) through Tanzania Rural and Urban Roads Agency (TARURA) and Tanzania National Roads Agency (TANROADS) is currently preparing the RISE Program whose objective is to improve road accessibility in the project area and build capacity in the sustainable management of rural roads”. This is being done with support of the World Bank. This Stakeholder Engagement Plan (SEP) describes the Roads to Inclusion and Socio- Economic Opportunities (RISE) Program, identifies and analyzes its stakeholders, explains the opportunities for public consultation and grievance redress mechanisms, and outlines commitments to releasing routine information on the program‟s Environmental and Social performance. The overall objective of this SEP is to define a program for stakeholder engagement, including public information disclosure and consultation, throughout the implementation of the RISE Program. The SEP outlines the ways in which implementing agencies, consultants and contractors will communicate with stakeholders and it includes a mechanism by which people can raise concerns, provide feedback, or make complaints about implementing agencies, consultants, contractors and the projects themselves. The implementation of the RISE Program is centered on people and hence this SEP will oversee to the involvement of the local population towards the success of its projects as well as to minimize and mitigate environmental and social risks related to the proposed projects. Nonetheless, this SEP will ensure smooth collaboration between program staff and local communities. 1.2 RISE Program Description The Roads for Inclusion and Social Economic Opportunities (RISE) Program to be financed by World Bank in Tanzania involves road infrastructure interventions to improve rural accessibility and connectivity, institutional strengthening, capacity building, and project management and monitoring. The immediate focus will be to contribute to the efficient and safe movement of goods and people in accessing and traversing to rural areas with untapped agricultural potentials. The project will also support Tanzania-wide geographical reach in spot improvements and routine maintenance activities of regional and district roads respectively. The project has four components: Component 1: Rural Road Development and Maintenance1 This component would comprise three mutually reinforcing subcomponents to physically improve rural road access. The component scope includes the development of rural roads (regional and rural district), spot improvements of rural district roads, and the development of community-based sustainable maintenance practices for rural district roads. (a) Subcomponent 1a: Development of Regional Roads. The subcomponent will support upgrading or rehabilitation of regional roads (approximately 170 km) in Iringa Region rural districts (Mufindi, Iringa Rural, and Kilolo); Geita Region rural districts (Mbogwe DC); Tanga Region rural districts (Handeni DC); and Lindi Region rural districts (Ruangwa DC and Nachingwea DC); to ensure all-season access. These roads will be improved 1 Due to resource constraints, road development activities will be concentrated in the Iringa Region rural districts and spot improvements and routine maintenance will be concentrated in the rural districts of the Southern Highlands, Coastal and South zones of the Agricultural Sector Development Program Phase II rolled out by the GoT in 2018. 10 to a bitumen paved standard, if found justified from economic, social, and environmental viewpoints. The improvement contracts may include performance-based maintenance following the road construction. This subcomponent will be implemented by TANROADS. (b) Subcomponent 1b: Development of Rural District Roads. This subcomponent will support upgrading or rehabilitation of rural district roads (approximately 400 km) to ensure all season access. These roads will be improved to a paved/gravel standard, as justified from economic, social, and environmental viewpoints. The subcomponent will also support spot- improvements of rural district roads (up to 2,900 km). While the geographical coverage of the upgrading/rehabilitation interventions will be Iringa Region rural districts (Mufindi, Iringa Rural, and Kilolo); Geita Region rural districts (Mbogwe DC); Tanga Region rural districts (Handeni DC); and Lindi Region rural districts (Ruangwa DC and Nachingwea DC) zones targeted for the spot improvement interventions will include the rural districts in Tanzania mainland2. This subcomponent will be implemented by TARURA. Subcomponent 1c: Rural Road Maintenance. The subcomponent will support routine maintenance activities (23,250 km by Program completion) of rural district roads in the Southern Highlands, Coastal and South zones. Local communities will be involved in the routine road maintenance activities through different models for CBRM. This subcomponent will be implemented by TARURA. Component 2: Institutional Strengthening, Human Capital and Project Management and Monitoring The component will support building capacity in the sustainable management of rural roads in Tanzania. The component will primarily focus on TARURA but will also include selected support to other institutions including TANROADS, the MoWTC, and PO-RALG. This component will endeavor to strengthen and capacitate TARURA to achieve its objectives and deliver its functions in a modernized and sustainable way; and to lay out a groundwork for a robust planning and policy framework for delivery of its mandate in the medium and long term. The component will have five subcomponents: (a) Subcomponent 2a: Rural Road Sector Policy Framework. This subcomponent will assist the GoT with development and updates of policies and strategies relevant to the sustainable management of the rural road 2 Zones according to ASDP II zoning, including Southern Highland Regions: Iringa, Njombe, Mbeya, Morogoro, Rukwa, Katavi and Songwe; Coastal Regions: Tanga, Pwani, and Lindi Regions; and South Regions: Mtwara and Ruvuma. 11 subsector. This includes activities and studies associated with the development and implementation of a National Rural Roads Plan and Program and associated policies and strategies and a climate change resilience strategy and action plan for the Tanzania road sector. It will also provide support to selected institutional strengthening activities in PO-RALG and the MoWTC, and it will design of shared facilities and services strategy for TARURA and TANROADS. (b) Subcomponent 2b: Institutional and Administrative Strengthening. This subcomponent will support TARURA‟s institutional and administrative strengthening activities to accelerate TARURA becoming an efficient service delivery institution and assist in maximizing its value to the communities. This includes activities that will lead to the development of organization and human resource (HR) and business plans addressing all functional areas and the implementation of these plans, including a functional and institutional review (FIR). (c) Subcomponent 2c: Technical Strengthening. The subcomponent will support the development and implementation of technical strengthening and capacity-building activities for modernized technical rural road asset management systems and processes (planning, design, development, operations, and maintenance) with strong attention to climate resilience. (d) Subcomponent 2d: Road Safety Development. The subcomponent will support a multidimensional approach to strengthen Tanzania‟s transport sector capacity for rural road safety management. This will be accomplished through road safety institutional strengthening, inputs to road safety policy framework enhancement, road safety data management system strengthening, and capacity-building activities for road safety. (e) Subcomponent 2e: Project Management, Monitoring and Evaluation. This subcomponent will support strengthening of TARURA‟s institutional capacity for successful coordination and implementation of the program. This will include incremental administrative costs for the program delivery (including staff, audits, communications strategy and dissemination, trainings and knowledge exchanges, and other goods and materials necessary for project management); operational support (including consulting and advisory services) for project management; and all activities associated with program monitoring and evaluation and impact evaluation. Component 3: Community Engagement, Inclusion and Protection This cross-cutting component will leverage the impacts of other components by proactively engaging communities by increasing their participation and decision making, especially for women and implementing approaches that will ensure social inclusion and 12 protection while contributing to mitigate and respond to potential social risks derived by the program such as gender-based violence (GBV),3 HIV/AIDS, and occupational health and safety (OHS). The component will be managed by TARURA but with involvement of TANROADS, the MoWTC, or PO-RALG, as applicable. The component has three subcomponents: (a) Subcomponent 3a: Community Engagement. This subcomponent supports activities linked to the design and implementation of proactive policies and activities to involve communities in the program design and monitoring, including targeting low-income women and other groups in a situation of vulnerability; (b) Subcomponent 3b. Community Inclusion. This subcomponent will support the design and implementation of a national model for CBRM for TARURA, with particular emphasis on the participation of low-income women and other groups in a situation of vulnerability; and (c) Subcomponent 3c. Community Protection. This subcomponent finances activities to tackle potentially sensitive community and social risks, specifically GBV risks, including SEA, sexual harassment in the workplace, and HIV/AIDS that can arise from the presence of the program in the intervened areas. Component 4: Contingency Emergency Response (CERC) This component will allow for reallocation of credit proceeds from Component 1 to provide immediate emergency recovery support following an eligible crisis or emergency. An Emergency Response Manual (ERM) was developed during preparation in coordination with TARURA, TANROADS, and the Prime Minister‟s Office - Disaster Management Department, considering the fiduciary, safeguards, and monitoring and reporting, and other necessary coordination and implementation arrangements. 1.3 RISE Program Beneficiaries Overall, the main RISE program beneficiaries are the rural population who will be benefited from improved accessibility by projects of the RISE Program. The general population of Tanzania will benefit from the improvement in the management of their road assets, the increased capacity of their road agencies and by the enhancement of their sense of ownership of the project. Project related risks and impacts will be assessed and evaluated with instruments and tools including an impact evaluation study to be included in Subcomponent 2e. Beneficiaries of the component 1 of the RISE Program include the rural population in the project area of the Southern Highlands (covering the rural districts within Iringa, Njombe, Mbeya, Ruvuma, Rukwa, Katavi and Songwe Regions) and Coastal Zones (covering the rural districts in Tanga, Morogoro, Pwani, Mtwara and Lindi Regions). Beneficiaries will include road users, rural households and the agriculture sector stakeholders that will benefit from improved access to services, markets and 3 GBV is an umbrella term for any harmful act that is perpetrated against a person’s will and that is based on socially ascribed (that is, gender) differences between males and females. It includes acts that inflict physical, sexual, or mental harm or suffering and threats of such acts, coercion, and other deprivations of liberty. These acts can occur in public or in private (Inter-Agency Standing Committee 2015). Women and girls are disproportionately affected by GBV across the globe. This Program document will refer to GBV; however, the Program will only mitigate and respond to the forms of GBV that it can specifically exacerbate, that is to say SEA and sexual harassment in the workplace—which has been identified as a risk during the community consultations for the first-generation roads 13 opportunities, safer roads, improvement in transport services and reduction in travel costs and operation costs. All road users of rural roads (mainly pedestrians, bikers and those using motorized vehicles (mostly motorcycles and public transport), but also the minority users (trucks, lorries and automobiles) will benefit from improved, safer and resilient roads. Women will be among the most benefited from the “people centered approach”, since data shows that, for example, in the Kilolo district project area, 60% of pedestrians are women and of the 30% of people walking carrying loads, 70% are female4. Children accessing schools will also be benefited through improved accessibility and better safety conditions. Other direct beneficiaries from this component are transport operators through reduction in travel times and operating costs derived from road‟s improvements and maintenance. Subcomponent 1c Rural Road Maintenance will also generate alternative employment opportunities beyond agriculture in rural communities by creating CBRM. Component 2 and Component 4 will benefit the wider population of Tanzania from improved institutional capacities and coordination for road asset management, emergency management and integration of DRM approaches into transport sector strategies. Among other, capacity building will have a strong focus on risk management (including road safety) and enhancing TARURA‟s and TANROADS's capacity to engage in meaningful consultation with relevant stakeholders and project beneficiaries. Finally, Component 3, Community Engagement, Inclusion and Protection, will benefit all the members of the community for the wider population of Tanzania with an emphasis on historically excluded groups from participating in the roads sector and benefiting from road‟s accessibility. This will be done by understanding entry and retention barriers in the sector, in addition to their mobility constraints to fully benefit from the roads. Commonly invisible groups for road design (women, elders, children, and people with disability) will be benefited by being meaningful consulted on road design and management of social risks, with the potential of enhancing their sense of ownership of road assets and enhance the sustainability of the project. This component will also develop a CBRM model to include communities in routine maintenance in the project areas. 1.4 RISE Program Geographical Location The expected implementation of Component 1 of the RISE program will involve development of roads, Community Based Routine Maintenance and Spot Improvement activities in Southern Highlands Zone covering the rural districts within Iringa, Njombe, Mbeya, Morogoro, Rukwa, Ruvuma, Katavi and Songwe Regions and Coastal Zone covering the rural districts in Tanga, Pwani, Mtwara and Lindi Regions as shown on the map below. 4 Data for Kilolo district. Source: The magnitude and characteristicsof road traffic injury in KiloloDistrict, Tanzania, 2015 (AfCAP) 14 Figure 1: RISE Program Component 1Geographical Location Map 15 2.0 Stakeholder identification and analysis The RISE Program‟s stakeholders are persons, organizations or groups who are directly or indirectly affected by the project activities, as well as those who may have interests in a project and/or the ability to influence its outcome, positively or negatively. These stakeholders are either affected and/or interested parties and their formal and informal representatives. The identification of stakeholders under the RISE Program will be based on: a) their roles and responsibilities b) possible influence/interest on the program Individuals that are at risk of being excluded from sub-project engagement will receive particular attention. In addition, inclusion of Vulnerable Groups will be guided by the Vulnerable Group Planning Framework (VGPF). For each specific project of the RISE Program, a provisional list of project-affected parties based on the selected sites and area of impact will be prepared. As part of the process it is particularly important to identify individuals and groups who may find it more difficult to participate and those who may be differentially or disproportionately affected by the project because of their marginalized or vulnerable status as stated in ESS 7 and ESS 10. It is also important to understand how each stakeholder may be affected – or perceives so that engagement can be tailored to inform them and understand their views and concerns in an appropriate manner. All engagements should proceed on the basis of what are culturally acceptable and appropriate methods for each of the different stakeholder groups targeted. Stakeholders will continue to be identified on a continuing basis. Stakeholder analysis involves the process of identifying the stakeholder groups that are likely to affect or be affected by the specific projects within the RISE Program, and sorting them according to their impact on project and the impact the project will have on them. Stakeholder analysis determines the likely relationship between stakeholders and the project, and helps to identify the appropriate consultation methods for each stakeholder group during the life cycle of the project. Any additional stakeholders are added on as the project advances to various stages of the cycle. The analysis also shapes the design of stakeholder consultation events and which stakeholders to engage and when. The Stakeholder Engagement Plan is a living document and will be updated through the project life. 2.1 Project Affected Parties of the RISE Program a) Positively affected An affected party is any person, group of persons or organizations affected by an activity such as project affected person or community. 16 Direct beneficiaries include general population of the specific areas where the various sub-projects of the RISE Program will be implemented. Area connectivity will enhance travelling and transport to production areas, trades and access to social services. The roads earmarked for the RISE Program will benefit people from agricultural rich areas which produce maize, vegetables, fruits, tomatoes and tea. Improved roads will enhance the welfare of women and girls by simplifying accessibility to services and trading opportunity, also to the Government and its institutions, better connectivity means reduced administrative costs and improvement of social provision and enhanced government revenue. Construction will offer direct benefits to the construction companies and employment to the local people, with a strong emphasis on groups in a situation of vulnerability such as Vulnerable Groups, 5 children, low income women, people with disabilities, the elderly and youth. b) Negatively affected The negatively affected PAPs include individuals and institutions with various interests in the land that is within the RoW. Due to minor realignment there may be land acquired outside the RoW. Here, there are likely to be land owners with established structures or farms who will be affected by the loss of the land, structures and economic earnings. On the other side, transportation of farm products and goods, small agricultural holders, timbers and food products and small consumers will be affected during the implementation phase of the RISE Program specific projects. Small business and vendors might lose their businesses permanently or temporarily. Small business which have encroached the RoW might be displaced or relocated to new places. The RISE Program implementation within Tanzania may occur in areas where there are Vulnerable Groups and may have impacts related to physical and economic displacements as addressed in the ESSs: ESS 1- Assessment and management of Environmental and Social Risks and Impacts; ESS 2- Labor and Working Conditions; ESS 3 - Resource Efficiency and Pollution Prevention and Management; ESS 4 - Community Health and Safety; ESS 5 - Land Acquisition, Restrictions on Land Use and Involuntary Resettlement; ESS 6 - Biodiversity Conservation and Sustainable Management of Living Natural Resources; ESS 7 - Indigenous Peoples/Sub-Saharan African Historically Underserved Traditional Local Communities and ESS 8 - Cultural Heritage. These will 5 Vulnerable Groups refer exclusively to a distinct social and cultural group possessing the following characteristics in varying degrees: (a) Self-identification as members of a distinct indigenous social and cultural group and recognition of this identity by others; and (b) Collective attachment6 to geographically distinct habitats, ancestral territories, or areas of seasonal use or occupation, as well as to the natural resources in these areas; and (c) Customary cultural, economic, social, or political institutions that are distinct or separate from those of the mainstream society or culture; and (d) A distinct language or dialect, often different from the official language or languages of the country or region in which they reside. 17 also call for the implementation of the ESS 10 to engage the Vulnerable Groups towards specific mitigation plans of the impacts. 2.2 Other interested parties An interested party is any person, group of persons or organizations interested in an activity and may include project proponents, local or national government authorities, local or national politicians, traditional authorities, religious leaders, civil society organizations including NGOs, community-based organizations, and other businesses and/or private sector. The interested parties with respect to RISE Program are shown in Table 2 below. 2.3 Disadvantaged individuals and Vulnerable groups Disadvantaged individuals or groups identified include Vulnerable Groups, as defined in the (Vulnerable Groups Planning Framework VGPF), children, low income women, people with disabilities, the elderly and youth. These groups are at risk of exclusion from consultations and also at risk of harm from poor project design. Limitations related to participation include:  Parents not consenting their children to participate in consultation meetings;  Fear of expressing themselves;  Language barrier ;  Transport limitations;  Nature of the disability; and  Cultural limitations. These individuals/groups normally get information directly from their community leaders or family members. Consultations will be conducted in conducive environment, accessible locations and at flexible and comfortable hours of the day. Sessions should be clear and short enough to minimize discomfort. Information to invite people for the consultations shall be made accessible for everyone and with sufficient notice to ensure participation of a broad range of stakeholders. Consultations shall be made at time and places that are suitable for women, for example, normally in early hours most of them are occupied with household activities. To enable these people to participate in the consultation process, the following services should be provided based on stakeholder needs: translation into Swahili and local language, sign language, large print or Braille information; accessible venues for events; providing transportation to the meeting venue; having small, focused and short meetings where vulnerable stakeholders are more comfortable asking questions or raising concerns. 18 Table 2: Identified Stakeholders for the RISE Program Project Other affected Interest S/N Stakeholder Parties ed o Parties 1 Regional Commissioners‟ Offices √ 2 District Commissioners‟ Offices √ 3 District Councils‟ Offices √ Relevant Ministries, Agencies, Regulatory 4 √ Authorities 5 Specific Park Authority, TANAPA, TFS √ √ 6 Utility Services Firms √ 7 Relevant Water Basins √ 8 Police Force – Traffic √ 9 Members of Parliament √ 10 CSOs (NGOs (National and Local), CBOs) √ Associations/Organizations of:- bodaboda & bajaji drivers, people with disabilities (and their 11 √ representative organizations), local government authorities, small business owners 12 Local Communities including Vulnerable Groups √ Social amenities schools, courts, health centers, 13 √ √ religious institutions, etc Owners of assets along the road within the 14 √ √ RoW (trees, farms, buildings, industries) Owners of graveyards along the road within 15 √ √ RoW 19 Table 3: Summary of project stakeholder considerations Stakehold Key Language Preferred notification Specific needs er group characteristic needs means s Project Those who Public, formal, and Affected are affected focus group meetings; Parties or likely to accessibility, be affected workshops; large print, by the round table Language project discussions; child care, translators Other Those who (Sign daytime local radios and intereste may have an language, televisions; meetings, d parties interest in local the project language) Project‟s website and gender, social media; cultural and age sensitivity emails, print media; consultations, Surveys and site visits. 3.0 Stakeholder Engagement Program 3.1: Purpose and timing of stakeholder engagement program Stakeholder engagement program for the RISE is to ensure that all stakeholders are fully involved in all stages (i.e. planning, design, construction and maintenance) in a transparent and inclusive manner through people – centered design approach and community based routine maintenance (CBRM). TARURA and TANROADS intend to implement the RISE program in a transparent and inclusive manner. In doing so, TARURA and TANROADS prepared Environmental and Social Instruments that are: Environmental and Social Management Framework (ESMF), Resettlement Policy Framework (RPF), Stakeholder Engagement Plan (SEP), Labor Management Procedures (LMP), Vulnerable Groups Planning Framework (VGPF) and Environmental and Social Commitment Plan (ESCP). All six frameworks were consulted to stakeholders in Regional and National levels. The outcomes of these consultations were used to guide project and sub-project(s) design and also to improve the environmental and social risk management frameworks mentioned above. The consultations involved the presentation of the RISE Program and the disclosure of prepared Environmental and Social Instruments to guide and ensure that all stakeholders under the RISE program are fully involved in the program preparation, design and implementation. Table 4 presents a list of consultations conducted during project preparation: Table 4: List of Consultations during RISE preparation No Consultation title Location Number of Date attendees 1 The National Stakeholders Dodoma Region 73 January 09th Workshop. 2020 2 National VGPF - specific Dodoma Region 5 January 21st, Stakeholders Consultation. 2020 3 Regional VGPF - specific Morogoro, Dar 16 February 07th Stakeholders Consultation. es salaam & to 11th 2020 Dodoma 4 Regional Stakeholders Iringa Region 05 March 10th Consultation – Iringa. 2020 5 The National Webinar Virtual 11 April 02nd 2020 Stakeholders Forum. 6 Regional Stakeholders Lindi Region 20 January 05th Consultation – Lindi. 2021 7 Regional Stakeholders Tanga Region 34 January 05th Consultation – Tanga. 2021 8 Regional Stakeholders Geita Region 33 January 08th Consultation – Geita. 2021 9 The National Webinar Virtually 23 January 13th Stakeholders Forum. 2021 Details of the consultations Regional and National Levels are found in Appendix I. Also, the communities were consulted in the first-generation roads designs and ESIA and RAP studies through People-centered design approach. “People-centered design approach” aims at supporting and protecting communities that will benefit from the 21 road improvement. To ensure that the roads are inclusive and protect the communities, and to improve access through improved traditional road infrastructure (pavements, earth works and drainage), the approach will consider the mobility needs of all road users- the majority of which are non-motorized and some of which may face disabilities such as sight impairment and mobility limitations. This will result in sensitive treatments of all segments including the implementation of special treatments in populated areas with bikeways and sidewalks/walkways, traffic calmed areas and speed management, public transport stands, and bays as needed (catering to all public transport modes such as buses, three-wheelers and moto-taxis) and space for freight needs for loading and off-loading and other needs. The first round of community consultation during design stage was conducted between 1st and 4th June 2019. The Consultation focused on day to day road use; road safety risks; and other risks and challenges the communities are facing. The details of the consultations can be found in the appendix III. Stakeholders‟ engagement and consultations are to be continuous and form part of the scope of work. The Stakeholder Engagement Plan will be updated regularly, based on the planning and implementation of sub-project activities. To reflect project developments and/or changes. Any future consultation and disclosure activities will reflect the concerns and issues raised. 3.2: Proposed strategy for information disclosure Information disclosure strategies involve TARURAs attempts to increase the availability of information on RISE program. By publicly disclosing the information it can motivate and improve the project performance. 22 Table 5: Proposed strategy for information disclosure Project stage Information to Methods Target stakeholder Responsibilities be disclosed proposed Planning Sub-project  TARURA/ Communities living TARURA/ concept note TANROADS along the project TANROADS websites and areas social media Relevant Ministries  Directly to and Agencies stakeholders Specific Park through their e- Authority, TANAPA, mail TFS  Meetings that are LGAs accessible for Relevant NGOs different groups Community and during times leadership and in places Business community where everyone within the project can participate. areas Social amenities and their leadership Transporters and general road users Design RPF  TARURA/ Communities living TARURA/ ESMF TANROADS along the project TANROADS ESIA websites areas RAP  Stakeholders' e- Relevant Ministries Design mail addresses and Agencies Document  Meetings LGAs ESCP,  visual displays in NGOs SEP, public places such Community LMP, as market & leadership Project stage Information to Methods Target stakeholder Responsibilities be disclosed proposed VGPF, business centers, Business community village/ward within the project offices, worship areas areas, schools Social amenities and etc. their leadership Transporters and general road users Implementation/ Progress reports:  TARURA/ Communities living TARURA/ Construction -Implementation TANROADS along the project TANROADS of site specific websites areas including VGs ESMP, and LMP;  Stakeholders' Relevant Ministries -Implementation email addresses and Agencies of ESCP, SEP,  Meetings LGAs and VGPs and  visual displays NGOs at the national, any related regional, and local Social levels. Assessments. Closure Progress reports:  TARURA/ Communities living TARURA/ -Implementation TANROADS along the project TANROADS of site specific websites areas including VGs ESMP, and LMP;  Stakeholders' Relevant Ministries -Implementation email addresses and Agencies of ESCP, SEP,  Meetings LGAs and VGPF.  visual displays NGOs at the national, regional, and local levels. 24 Table 6: Proposed strategy for consultation Project Topic of Methods used Target stakeholders Responsibilities stage consultation Planning Project brief Interview with Relevant Ministries and TARURA/ relevant stakeholders Agencies TANROADS HQ LGAs (PIU) Design Day to day road Interviews Communities living along  TARURA/ use Surveys, and the project areas TANROADS HQ Road Safety questionnaires Relevant Ministries and (PIU); Risks  Public meetings in Agencies  Consultants Special needs time and spaces LGAs Other risks and suitable for different NGOs challenges people, and barriers Community leadership Gender, youth to access public Business community and Vulnerable meetings will be within the project areas people taken into account Social amenities and GRM (e.g. social norms, their leadership Proposed physical access, Transporters and general mitigation etc) road users measures Workshops Feedback on focus groups on input received specific from prior topic/groups consultations 25 Project Topic of Methods used Target stakeholders Responsibilities stage consultation Implementatio Environnementa Public meetings Communities living along TARURA/ n/ l& Social Workshops the project areas TANROADSHQ Construction Management focus groups on Relevant Ministries and (PIU); Plan (ESMP) specific Agencies Consultants; and Health & Safety topic/groups LGAs Contractors. Management NGOs Plan (HSMP) Community leadership Traffic Business community management within the project areas Plan Social amenities and employment their leadership opportunities Transporters and general GRM road users Contractor- community engagement Feedback on input received from prior consultations Maintenance Day to day road Interviews Communities living along TARURA/ use Surveys, and the project areas; TANROADSHQ Road Safety questionnaires LGAs; (PIU); Risks  Public meetings in NGOs; and Consultants; and Special needs time and spaces CBOs. Contractors. Other risks and suitable for different challenges people, and barriers Routine to access public maintenance. meetings will be Feedback on taken into account 26 Project Topic of Methods used Target stakeholders Responsibilities stage consultation input received (e.g. social norms, from prior physical access, consultations etc.) Workshops focus groups on specific topic 27 3.2.1: Proposed strategy to incorporate the view of vulnerable individuals and Vulnerable Groups The overall approach to engagement with Vulnerable Groups is detailed in the Vulnerable Groups Planning Framework (VGPF). Vulnerable individuals, such as women, the disabled, elderly etc., require specific attention to ensure inclusion of their voice in stakeholder engagement processes. Their input will be provided through a range of techniques including focus group discussion (based on age, gender and occupation), interviews, and key informants. Consultations to be conducted at a time that is conducive to the participants based on their input. To remove obstacles to participation of members from vulnerable groups various strategies/methods will be considered as presented in Table 7 below: Table 7: Strategy to incorporate the view of vulnerable groups S/N VULNERABLE PROPOSED STRATEGY FOR CONSULTATION GROUP 1 Vulnerable  Engaging community members. Groups  Engaging communities‟ representative bodies and organizations and where appropriate other community members;  translation into local language;  provision of sufficient time for internal-decision making process;  Effective participation in the project design or mitigation measures that could potentially impact them.  More significant detailed are found in the RISE Program‟s VGPF. 2 Physically  use of sign language and other assistive tools, as required. challenged  translation into local language; persons  providing transportation to the meeting venues (which should not be at a distance);  provision of sufficient time for internal-decision making process;  meeting timing and duration based on input from participants. . 3 Mentally  short meetings with comfortable environment for asking challenged; questions or raising concerns;  providing transportation to the meeting venues;  provision of sufficient time for internal-decision making process;  Separate meetings for males and females. 4 Women  having small, focused and short meetings where women will be comfortable asking questions or raising concerns;  meeting schedules not to interfere with domestic activities;  venues should be located close to their homes;  translation into local language;  meetings to have female facilitators. 5 Elderly  providing transportation to the meeting venue;  time and duration of meetings decided with input from potential participants; 28 S/N VULNERABLE PROPOSED STRATEGY FOR CONSULTATION GROUP  translation into local language;  separate meetings for males and females  Option of one-on-one interviews 6 Children  Getting verbal consent of their parents/ guardians;  Ask about issues that are important to children –that are part of their day-to-day experiences;  Choose a child-friendly or familiar venue;  Use language that is clear, age appropriate and jargon free;  separate meetings for boys and girls 3.2.2: Timelines Given that there are multiple sub-projects to be prepared, many of which are unknown at project preparation, the timelines will be updated as more information becomes available during project implementation. One relevant principle is that stakeholder engagement, including stakeholder analysis, will start as early as possible in sub-project preparation to ensure that there is sufficient time for stakeholders to provide input to project design. 3.2.3: Review of Comments The RISE Program Implementing agencies (TARURA and TANROADS) Environmental and Social team, Project Engineers and consultants (if present) and contractors will gather comments from stakeholders in written and oral forms (using suggestion boxes, local leaders, public meetings, interviews etc). The team will review stakeholders' comments and send back the final decision and a summary of how comments were taken into account. 3.3: Future Phases of the Program As the program develops, stakeholders will be kept informed on sub-projects‟ environmental and social performance as well as the implementation of the stakeholder engagement plan and grievance mechanism. To continue sensitising stakeholders and the community during project implementation, the contractor will be responsible to prepare and conduct monthly community engagement programs. Stakeholder and engagement look-ahead for each month will be presented in the Monthly Progress Reports (MPRs) prepared by the contractor and supervising engineers. The MPRs will also present a report on engagements conducted in the reporting month. These programs will be conducted to communities living along the road project, updating them on progress of works, planned activities, jobs (if any), and grievance management in the project. TARURA and TANROADS Environmental and Social team will prepare quarterly, semi-annual and annual progress reports that will summarize the environmental and social performance, the implementation of the stakeholder engagement plan and grievance mechanism. These reports will also be disclosed to the public. During active periods or when the public 29 experience more impacts or when phases are changing the reporting will be frequent, for example, during the preparation and implementation of any Resettlement Action Plans. 3.3.1 Sub-project Design and Preparation TARURA and TANROADS shall organize and conduct consultations/meetings with stakeholders from national to community level. The aim of these consultation meetings is to inform the stakeholders about the program and solicit information to facilitate planning of the program. Information on potential project risks and impacts will be shared with communities together with proposed mitigation measures. The consultations will solicit concerns, views, opinions, and suggestions, and collect any secondary information and data that form part of a baseline for the feasibility. Stakeholders are provided with a project background information document, both in Swahili and English, to ensure common understanding of the project. During preparation of the its sub-projects, TARURA and TANROADS has adopted a „people- centered approach‟ presented in Appendix 1 of this plan. This entails consultation of a representative sample of the beneficiary and project affected community to:  Introduce and inform the communities of the proposed interventions under the project;  Listen and record stakeholder and community needs, challenges in using the roads at the moment and proposals;  Jointly assess project alternatives and influence design in a bid to increase the project benefit to the community;  Scope for potential risks and impacts resulting from the proposed intervention and jointly assess mitigation measures to be adopted. To ensure this, TANROADS and TARURA Social Specialist will:  Discuss with the Project Engineer to understand the proposed intervention and the location of its implementation. At this point: a) understand the justification for the proposed design and location; b) preliminarily scope for impacts and zone of impacts;  Using the stakeholder identification strategy in this SEP, identify all stakeholders, including: beneficiary communities; vulnerable groups; communities impacted by the project; and stakeholders within and neighboring the project area with an interest or required during project implementation;  Develop a stakeholder engagement plan or strategy for the said intervention showing – community/stakeholder; location of the sub-project; interest of stakeholders in the project; how the stakeholder would be impacted by the project; expected outcome of the consultations; message content to be discussed during consultations; timeline to execute consultations factoring planned design and implementation program;  Conduct consultations and develop a Stakeholder engagement report to be shared with the Head of Social Section for review and approval (these consultations are encouraged to be multi-disciplinary in approach); 30  Conduct presentations to the design team to discuss the consultations outcomes and agreed actions. The outcomes of the consultations will be considered for adoption by the design engineer as practically possible;  The Project Sociologist and / or the Consultant will record this in the stakeholder engagement register and also analyze and include it in the other sub-project preparation safeguard documents;  Upon finalization of the reports and intervention design, TARURA through the Project Sociologist and / or the Consultant will disclose a summary in a language understandable to the community and in accessible locations. 3.3.2 Sub-project Implementation This phase is critical for two-way dialogue to be ensured, as this is the phase most likely to lead to grievances if not transparent and participatory. Stakeholder involvement is extremely important and how to identify the relevant stakeholders was presented in section 3.3.1. Stakeholders‟ engagement and consultations are to be continuous and form part of th e scope of work. The sub-project Stakeholder Engagement Plan is to be updated regularly to reflect project developments and/or changes. Any future consultation and disclosure activities will provide feedback to stakeholders on the concerns and issues raised. The activities are to be properly documented and output properly recorded in the form of meeting minutes (detailing information such as issues raised by participants, responses provided to participants, pending questions that the project needs to respond to, actions required by either communities or the project, etc.). In addition, the documentation should include information on participants including names and signatures of those consulted and pictures of the activities. The purposes of these engagements will be:  To scope for project risks and impacts and collaboratively find ways to mitigate them;  Create project ownership and sustainable management and implementation of best practice introduced by the project by several agencies;  To keep all stakeholders informed of the sub-project implementation progress;  To find ways to collaborate in managing sub- project concerns and impacts;  To find ways to collaborate in provision of necessary services and risk mitigation measures to the project staff and communities. As stipulated in the stakeholder register, some of the stakeholder groups are:  Beneficiary and affected communities;  Local administration – District and Village government representatives;  Non-governmental organizations working in the project area (there may be some regional or national level NGOs that are relevant);  Government agencies and line ministry departments. The Consultation team of the RISE which will implement the SEP should be composed of experts related to the fields that will be discussed during the meetings, including engineers, environmental and social safeguards, road safety and Public Relations Officers (PRO). The 31 SEP implementation will be championed by the Social Development Specialists in TARURA and TANROADS at the national and regional levels. The forms of engagement to be conducted during implementation will include:  Public consultations, key informant interviews and focus group discussions, depending on the target group and topic;  Formal coordination meetings with government agencies;  Monthly update meetings for progress presentation;  Official correspondence;  Workshops.  Disclosure meetings and workshops;  HIV/AIDs sensitization workshops and community sensitizations;  Community Consultation and Sensitization (CCS) – operational updates and design consultations;  GBV/SEA community sensitization;  Formal coordination consultations – Local governments and CSOs update and consultation meetings;  Road Safety Awareness campaigns;  Daily OHS toolbox with workers to explain issues on general project implementation and community relations. 3.3.4 Sub-project closure Prior to project completion of the RISE Program TARURA and TANROADS will organize a stakeholders‟ workshop to elaborate the exit strategy and future plans if any in additi on to presenting the final project report. For each subproject the following will be conducted:  Community sensitizations – a plan to engage all project fence line communities on the close of the project. This may include but not limited to: Status of project; a) Dates of completion and demobilization of equipment; b) Presentation of demobilization and rehabilitation plans for all auxiliary facilities e.g. borrow-pits, quarry sites, camps, diversion roads; c) Redundancy plan for the workers; d) status of grievance management; and e) request of any concerns or grievances from the community;  Project workforce sensitization – The contractors with the supervision of TARURA will prepare redundancy plans which will show step by step engagement of project staff on the implementation of the redundancies and their legal rights as prescribed by the law;  Local administration and CSOs engagement – The sub-project will also organize and engage with the local administration and CSOs on project status; project close-down; grievance management and status of the same at the time of completion; decommissioning status and plan of all facilities; redundancy of workers and timelines associated with the same; and solicit for their concerns and address them prior to decommissioning. 32 3.3.5 Stakeholder engagement during project implementation in pandemic situations such as COVID-19 There may be an event of an outbreak of a pandemic where people are advised, or may be mandated by national or local law, to exercise social distancing, and specifically to avoid public gatherings to prevent and reduce the risk of the disease/infection transmission. In the event that the Country takes various restrictive measures, such as imposing strict restrictions on public gatherings, meetings and people‟s movement, and others advising against public group events. Relations with the community should be carefully managed, with a focus on measures that are being implemented to safeguard both workers and the community. The project, through the Social Specialist of the respective implementing agencies, will also ensure that consultation measures adopted under the pandemic outbreak environment include the following:  Ensure active outreach to collect feedback from persons with disabilities.  Disseminate information that uses clear and simple language. Provide information in accessible formats, such as like braille and large print, when needed.  Offer multiple forms of communication when needed, such as text captioning or signed videos, text captioning for hearing impaired, online materials for people who use assistive technology.  Involve organizations of persons with disabilities in consultation and decision making. The preparation and implementation of site-specific SEPs and stakeholder engagement in the sub-projects will therefore ensure meaningful consultations while complying with projects SEP, Government of Tanzania (GoT) and World Health Organization (WHO) provided guidelines on global pandemics such as COVID-19 Infection Prevention and Control (IPC). 3.3.5.1 Alternative methods of consultations that may be adopted during restriction of public gathering TARURA and TANROADS will use a selection of the following platforms of engagements to engage the projects stakeholders during project implementation. These may include:  Conduct meetings on online platforms where stakeholders have access to the technology and internet connections to enable them to connect. Such as: Webex, Zoom, Skype;  Adopt project specific dedicated social media and online channels. This could include as appropriate: (i) dedicated chat groups on WhatsApp; and (ii) Discussion forums on Facebook; 33  Share information on traditional channels of communications such as: (i) Television (TV); (ii) newspapers; (iii) radio; (iv) dedicated phone-lines; (v) public announcements and mail to share information.  Adopt call-in shows on television and radio as ways to share information, engage with large numbers of people and obtain feedback from stakeholders on specific subject matters upon review and recommendation of projects Social Specialist from the PIU;  Set up a dedicated phoneline to engage with individual stakeholders. These can also be used to obtain feedback after or during online sessions;  Production of project related information on posters and brochures transmitted to the target community at strategic locations. All channels of communication need to clearly specify how stakeholders can provide their feedback and suggestions. The RISE‟s Social Specialist in TANROADS and/or TARURA will ensure that the means used in stakeholder engagement take into account the ability of different members of the community to access them and make sure that communication reaches these groups. 3.3.5.2 Guidance on process related issues in conducting Virtual consultations Online meetings shall observe protocols similar to face-to-face meetings:  Identify participants to be included in the invitation. Meetings shall be based on a stakeholder analysis. The sub-project Social Specialist will identify which stakeholders are relevant but may have challenges accessing the format of the meeting proposed. He or She will also identify which medium works best for them (e.g. phone-calls) and engage with them using that medium;  Send invitations ahead of the meeting. Use an accessible medium (email, phone, WhatsApp, etc.) to send invitations. Invitations shall be sent well in advance and at least seven days prior to the meeting;  Register participants. By doing a rollcall or registering online;  Distribute material prior to meeting. This may include the agenda, project documents, presentations, questionnaires and discussion topics. These can be sent, for example, by email, courier or WhatsApp prior to the meeting (at least seven days prior);  Provide technical support. The consultations team shall provide technical support to the participants during the virtual consultations, particularly in terms of connection options (e.g. possibility of being called in instead of opting for a connection requiring internet).  Ensure appropriate opportunities for discussion and feedback. Participants can be organized and assigned to different topic groups by being in smaller chatgroups, or by having smaller virtual sessions. Feedback can also be provided through an electronic questionnaire or feedback forms that can be emailed to the team; 34  Share the conclusions and summary of the meeting. The chair of the meeting should summarize the virtual workshop discussion, formulate conclusions and share with all participants in an accessible medium.  Document the meeting just as you would a face-to-face meeting. As with a face-to-face meeting, ensure that the meeting is well-documented, including information on how stakeholders were identified, how invitations were sent out, how the meeting was held and measures taken to ensure that the meeting was accessible, what issues were raised and how the responses to the issues. It will be important to document in detail the processes such as invitations, online platforms, accessibility, etc. 4.0 Resources and Responsibilities for implementing stakeholder engagement activities 4.1: Resources The Environmental and Social Team of TARURA (with the support of TANROADS when applicable) will be in charge of managing and implementing the Stakeholder Engagement Plan. To facilitate the task of the E & S team to effectively perform and deliver stakeholders engagement activities, part of funds allocated in component 3 of the RISE Program (Community Engagement, Inclusion and Protection) will be used The sub-project level budget will be prepared once the specific activities are known. Budget item will include staff time, facilitation costs etc. If people have comments or questions about the program or the consultation process; they may send their comments/opinion/concerns to: Name Eutropia Cosmas/ Shukuru Njati Title of responsible Community Development Officer/ Environmental person Officer Phone numbers +255 762616786/ +255657713071 Address Tanzania Rural and Urban Roads Agency, Dodoma E-mail addresses eutropia.eugen@tarura.go.tz/ shukuru.njati@tarura.go.tz 4.2: Management functions and responsibilities The Environmental and Social Team of TARURA and TANROADS will be managing and implementing the Stakeholder Engagement Plan. TARURAs' and TANROADS Environmental and Social experts will be responsible for carrying out each of the stakeholder engagement activities. 35 5.0 Grievance Mechanism A Grievance Redress Mechanism has been designed for the RISE program. For Vulnerable Groups during the preparation of Vulnerable Group Plans, the program will examine culturally appropriate ways of handling community concerns. Grievance redress mechanism (GRM) involves a formal process for receiving, evaluating and redressing program-related grievances from affected communities and the public. RISE Program recognizes vulnerability of the different project‟s participants to be involved or affected by the project (such as community members, workers and other beneficiaries). The GRM Committees at Village, Ward, District as well as Regional levels, will be established and adequately capacitated. The GRM will also be extended to the PIU level and be expanded to handle all types of grievances arising from implementation of all projects and sub-projects under the RISE Program. At the Regional Coordinator‟s Office level a Grievance Committee comprising of RISE Program/Project Coordinator, Environmental Officer, and Community Development Officer/Sociologist will be formed to address all grievances related to Project performance. To ensure effectiveness and efficiency of RISE Program‟s GRM the procedures for handling grievance will be simple and administered by the Village Council and RISE implementing agency‟s GRM focal points. The Village Council and RISE implementing agency‟s GRM focal points shall maintain records where grievances and complaints, including minutes of discussions, recommendations and resolutions made, will be recorded. Targeted communities, and other beneficiaries will be notified about the grievance mechanism through sensitization programs and posters placed at implementing agency‟s offices, local government authorities such as regional, district, ward as well as village levels. As a measure of improving RISE Program performance and accountability, a channel for project-affected people (community members, members of vulnerable groups, project implementers, civil societies, including the media) to air their grievances will be established. These communication channels will include a toll free hotline number; email address, face to face communication, media or an uptake form that will be available at villages. People will be encouraged to bring their grievances, complaints and comments to the RISE Program implementing agencies. For workers hired by contractors, the contractors will be required to produce their GRM procedure as a prerequisite for tender which at a minimum conform to these requirements. The GRM procedures have to be transparent. After they are engaged, contractor will be required to prove that each employee has been inducted and signed that they have been inducted on the procedure. The details of the workers‟ GRM is presented in the RISE Program Labour Management Procedures (LMP). 36 The proposed RISE Program GRM flow chart is presented in figure 2 below: Dissatisfied PAPs declares the grievance(s) at Village Council Level and TARURA’s and TANROADS Focal Points Step 1: Village Councils liaises with the TARURA and TANROADS to review the grievance(s) and If grievance is addressed No further action required provide response within 1 week from the submission Step 2: If the PAP is not satisfied with decision in Step one, the grievance(s) is referred to TARURA’s Council Office who shall respond in 2 If grievance is addressed No further action required weeks’ time from the submission at that respective level Step 3: If the PAP is not satisfied with decision in Step two, the grievance is referred to the TARURA’s Regional Coordinator’s Office and If grievance is addressed No further action required Grievance Committee who shall respond within2 weeks’ time from the submission at that respective level Step 4: If the PAP is not satisfied with decision in Step three, the grievance is reported to the TARURA and or TANROADS RISE Project If grievance is addressed No further action required Implementation Unit (PIU) Step 5: If the PAP is not satisfied with decision in Step four, the grievance(s) is reported to If grievance is addressed No further action required PO-LARG LEGAL REDRESS Figure 2: The RISE Program GRM flow chart 37 Specific provisions will be included for complaints related to Sexual Exploitation and Abuse (SEA) that could be derived from the project to ensure the survivor‟s conf identiality and rights. To properly address GBV risks, the GRM needs to be in place prior to contractors mobilizing. The GRM should not ask for, or record, information on more than three aspects related to the GBV incident: a) the nature of the complaint (what the complainant says in her/his own words without direct questioning, b) if, to the best of their knowledge, the perpetrator was associated with the project, and if, possible, the age and sex of the survivors. Different entry points where survivor can place complaints confidentiality shall be identified and linked to the GRM as shown in Figure 3. 6The GRM Protocol should have a specific section on GBV related complaints. This shall be developed prior RISE Program implementation with the support of specialized organizations in the matter. Figure 3: GRM Protocol for GBV survivors. 5.1 Procedures for Grievance Management Each sub-project will establish a formalized procedure or process for dealing with communities‟ grievances. Each should include as a minimum:  Assigning a responsible person, team or function to organize the resolution of grievances 6 Nonetheless, approach of the GRM for GBV will be enhanced once the mapping of services is finalized. 38  Defined timeframes for acknowledgement of the receipt of complaints and subsequent resolution  Practical arrangements for maintaining confidentiality, reviewing and resolving grievances, including resources and organizational arrangements information on the grievance  Information on the grievance mechanism that is readily retrievable from a company web site, locations where project information in hard copy has been placed, and or from company representatives. Grievance mechanisms should be appropriate for the scope of the project so as to allow effective resolution of issues in a timely manner. 5.2 Records Keeping A simple database is often useful to manage and monitor grievances. Good practice is to log all grievances, even recurrent ones or grievances that will eventually be dismissed as unreasonable. Regardless of the actual establishment of such a database, typically documentation on grievances keeps track of the following:  Nature of complaint;  The name and contact details of the complainant, if appropriate;  The date that the complaint was logged;  Location where the complaint is related to;  The name of the technical staff charged with addressing the complaint, if appropriate;  Any follow up actions taken;  The proposed resolution of the complaint;  How and when relevant Project decisions were communicated to the complainant;  Whether longer-term management actions have been taken to avoid the recurrence of similar grievances in the future, if applicable 39 6.0 Monitoring and Reporting 6.1: Involvement of Project Implementation Team ( PIU) in monitoring activities Monitoring will be conducted as a routine exercise to avoid occurrence of environmental and social risks in the operation phase. Monitoring of Environmental and Social issues will focus on impacts identified in ESIA and its proposed mitigation. During RISE Program implementation phase, TARURA and TANROADS will monitor implementation of safeguards to ensure that the contractor is in line with the Environmental and Social Management Plan (ESMP). Regional offices of TARURA and TANROADS will be responsible for day to day monitoring of ESMP‟s as implemented by the contractor and addressing grievances occurred. Furthermore, TARURA and TANROADS will continue to monitor effectiveness of the ESMPs after construction phase and identify any risks which may emerge during operation phase. Contractor will prepare quarterly, semi-annual and annual progress reports that will summarize the ESMPs compliance, these reports will be submitted to TARURA and TANROADS (through Supervision Engineer/Consultant if hired) and later on shared with the WB. These reports will also be disclosed to the public. The contractor through the supervising engineer will prepare brief monthly reports on stakeholder engagement activities for the Operations which include:  Activities conducted during each month;  Public outreach activities (meetings with stakeholders);  Entries to the grievance register;  Entries to the commitment and concerns register;  Number of visitations to the information center;  Progress on partnership and other social projects;  New stakeholder groups (where relevant); and  Plans for the next month and longer-term plans. 6.2: Reporting back to stakeholder groups Important details on the progress of the project will be reported to stakeholders, the reporting may also include new or corrected information since the last report. TARURA and TANROADS E&S unit (as applicable) will prepare a plan and organize measures to keep track on commitments made to various stakeholder groups at various times, and communicating progress made against these commitments on a regular basis. 40 Table 8: Methods and frequency of reporting to stakeholders Reporting Reporting Stakeholder Reporting Frequency Party Method Information Project Official Relevant  Project Quarterly Implementation Correspondence Ministries & progress Unit (PIU) Agencies  Plans for next step  Issues and changes Safeguard  Official  Local  Project  Quarterly Team Correspondence Community progress  when  Public meetings  Private  Plans for changes  Correspondence Investors next step occur by email or  NGOs  Issues and postal mail changes  Newspapers & posters  Radio and television  Website and social media 41 7.0 APPENDICES 42 Appendix I: SUMMARY OF RISE PROGRAM STAKEHOLDER CONSULTATIONS THE UNITED REPUBLIC OF TANZANIA PRESIDENT’S OFFICE REGIONAL ADMINISTRATION AND LOCAL GOVERNMENT (PO-RALG) TANZANIA RURAL AND URBAN ROADS AGENCY (TARURA) AND TANZANIA NATIONAL ROAD AGENCY (TANROADS) SUMMARY OF RISE PROGRAM STAKEHOLDER CONSULTATIONS JANUARY 2021 43 CHAPTER ONE: INTRODUCTION 1.1 Background The Government of Tanzania is currently preparing the Roads for Inclusion and Social Economic Opportunities (RISE) Program, in collaboration with the World Bank through its executive agencies, the Tanzania Rural and Urban Roads Agency (TARURA) and Tanzania National Roads Agency (TANROADS). The RISE Program involves road infrastructure interventions “to improve rural road access and provide employment opportunities for population in selected rural areas and build capacity in the sustainable management of rural roads incorporating community engagement approaches”. The RISE program will be implemented widely across rural districts in mainland Tanzania with a programmatic approach that will benefit twenty-five (25) regions (all except Dar es Salaam). Among the activities to be implemented in the program, these include: upgrades of rural regional and rural district roads to paved standard, bottleneck improvements in rural district roads and rural district road community-based routine maintenance (CBRM).The regional and district roads upgrading is prioritized in six (6) districts, which are Handeni DC in Tanga, Mbogwe DC in Geita, Ruangwa DC in Lindi and Iringa DC, Mufindi DC and Kilolo DC in Iringa. The prioritization of districts and regions was based on high agricultural productivity/potential. The project has four components:  Component 1: Rural Road Development and Maintenance  Component 2: Institutional Strengthening and Human Capital Development  Component 3: Community Engagement, Inclusion and Protection  Component 4: Contingency Emergency Response (CERC) The RISE program recognizes the importance of open and transparent engagement of communities and vulnerable groups in efforts to support protection, inclusiveness, ownership and sustainability of the program and the sub-projects to be prepared and implemented at a later date. In this sense, TARURA and TANROADS intend to implement the RISE program in a transparent and inclusive manner. In doing so, TARURA and TANROADS have conducted different stakeholder‟s consultations at National, Regional and Community levels, both face-to-face and virtually. The consultations involved the presentation of the Program and the disclosure of the Environmental and Social Instruments prepared to guide and ensure that all stakeholders under the RISE program are fully involved in the program preparation, design and implementation. Also, the communities were consulted in the first generation roads designs and ESIA and RAP studies. The prepared Environmental and Social Instruments are: Environmental and Social Management Framework (ESMF), Resettlement Policy Framework (RPF), Stakeholder Engagement Plan (SEP), Labor Management Procedures (LMP), Vulnerable Groups Planning Framework (VGPF) and Environmental and Social Commitment Plan (ESCP). All six frameworks were consulted in four phases. 44 1.2 RISE Program Stakeholders Consultations The following consultations have been conducted for the RISE Program: - First consultation: The first consultation was conducted during a national workshop in Dodoma on January 9th, 2020, which involved all relevant government stakeholders (the list of participants is shown in Annex 1). Then, three additional consultations were conducted: - VGPF-specific additional consultations: Additional consultations to prepare the VGPF document include a national workshop with five (5) NGOs/CSOs representing vulnerable persons and groups at a national level on January 21, 2020, and focused and targeted consultations in Morogoro, Dar es Salaam, Iringa and Dodoma with NGOs/CSOs at national and regional level between February 7th and February 11th, 2020. - 1st additional consultation: The first additional consultation was conducted face to face at Regional level in Iringa on March 10th, 2020 to NGOs/CSOs (see Annex 2 for the list of participants). - 2nd additional consultation: The second additional consultation was planned to be in Arusha, Morogoro and Dar Es Salaam, but due to a COVID outburst at the moment, it was virtually conducted at National Level through a webinar on April 2nd, 2020 to the public, where most participants were NGOs and CSOs (see Annex 3 for the list of participants). - 3rd additional consultation: The third additional consultation was conducted after re-scoping of the program by adding three regions (Tanga, Lindi and Geita), where road upgrades are envisaged. It involved regional and national consultations. The consultation at the regional level was publicly conducted face to face in Tanga and Lindi on January 05 th, 2021 and Geita on January 08th, 2021, where most attendees were NGOs/CSOs from respective regions (see Annexes 4, 5 and 6 for the lists of participants). The national consultation was virtually conducted to the public through a webinar on January 13th, 2021, where most attendees were national and international NGOs/CSOs (see Annex 7 for the list of participants). 45 CHAPTER TWO: CONSULTATIONS WITH RESPECT TO ORIGINAL GEOGRAPHICAL SCOPE 2.1 THE NATIONAL STAKEHOLDERS’ WORKSHOP IN DODOMA The first consultation was conducted during a National Workshop in Dodoma on January 9th, 2020, which involved all relevant government stakeholders and other stakeholders (the list of 73 participants is shown in Annex 1). Stakeholders were invited through letters where different ministries and governmental authorities and agencies participated including the Iringa Regional Commissioner. Table 1 below shows the Matrix for questions and answers for this consultation. TABLE 1: CONCERNS AND QUESTIONS RESPONSE MATRIX FOR THE NATIONAL STAKEHOLDERS WORKSHOP IN DODOMA REGION – JANUARY 2020 Institution Views Responses Ministry of Health, Gender and disability are very important Gender and disability issues has already Community issues to be addressed in construction been incorporated in this RPF. Development, sector. Gender, Elderly and Children Ministry of Lands, There should be sharing of frameworks This RPF has been shared to the Ministry of Housing and to other stakeholders including the Works, Transport and Communication and it Human communication ministry and agencies. will be shared to communication agencies including the TCRA. Settlements Development. Implementing agencies should discuss TARURA/TANROADS will be engaging the with the ministry of Land on how to ministry of Lands. compensate the PAPs and there should be a specific guiding document to do so. There’s a challenge of recognition of the The World Banks ESS5 complements the RPFs and RAPs in Tanzanian National missing gap that is seen in national laws on Land Laws and Regulations that guide the compensation. Ministry of Lands in compensation processes as they only focus on Valuation Reports approved by the Chief Government Valuer. Ministry of Potential areas for PAPs and This part has been considered in the part of Agriculture compensated areas by the RISE program Value of land during compensation. have to be considered. 46 When conducting in-kind compensation In-kind compensation on agricultural land, on agricultural land, the value of land in the value of land in agricultural terms has agricultural terms has to be taken into have been taken into account. account. The Iringa Regional There happens to be difference between This RPF will ensure the all kinds of PAPs are Commissioner PAPs who voluntarily relocate themselves compensated according to their and those who are compensated; that entitlements mentioned in the Entitlement the compensated ones are those who matrix that considers the ESS5. refuse to relocate but those who voluntarily relocate are usually never compensated. During compensation, there has to be PAPs are defined with their entitlement guidance for families to choose one differences, the ones compensated are the representative to manage compensation ones that will be appointed within their progress, but all members related to families to issue compensation. property ownership are to be included in all discussions. TARURA Iringa DC There has to be clear procedures on The valuation procedures are clearly valuation and have a common stipulated in this RPF with reference the understanding. ESS5 and National laws TANROADS The RPF has to define the span of Spans of roads have been mentioned in this TARURA’s and TANROADS’s roads RPF. corridors i.e. regional roads needs to have 22.5m from the centerline of the road. 2.2 VGPF-SPECIFIC ADDITIONAL CONSULTATIONS 47 The stakeholder engagement process involving representatives of vulnerable groups (VG) communities was carried out to ensure meaningful participation of these groups in RISE Program preparation. The stakeholder‟s engagement process involved asking questions, discussions and listening to all stakeholders‟ opinions sincerely, respecting all participants‟ ideas, showing interests in their knowledge and behaviors while encouraging them to share their knowledge and ideas. The additional consultations in Dodoma were conducted was led by TARURA and TANROADS at a stakeholder‟s workshop with NGO/CSO‟s that represent vulnerable persons (including women, youth and children) and those representing VG in Tanzania at TARURA HQ Office in Dodoma on January 21, 2020. Among the NGO/CSO‟s consulted were: 1. Tanzania Natural Resources Forum (TNRF); 2. Strategic Youth Development Organization; 3. Tanzania Rural women and children Development Foundation; 4. Tanzania Home Economy Association (TAHEA); and 5. Reach and Save the Need. Other additional consultations were conducted on the week ending February 7, 2020 by visiting the NGOs/CSOs in their respective offices in Morogoro, Dar es Salaam, Iringa and Dodoma. Consulted NGO/CSOs are as follows: 1. The Pastoralist Indigenous Non-Governmental Organizations (PINGO‟s); 2. Pastoral Women Council (PWC); 3. Parakuiyo Pastoralist Indigenous community Development Organization; (PAICODEO); 4. Tanzania Natural Resource Forum (RNRF); 5. Ujamaa Community Resource Team; 6. Community Research and Development Services (CORDS); 7. Mtandao wa Vikundi Vya Wakulima Tanzania (MVIWATA); 8. Lawyers Environmental Action Teams (LEAT); 9. Tanzania Grass Roots Oriented Development (TAGRODE); 10. HAKI ARDHI; 11. Women‟s Legal Aid Centre (WLAC); 12. Morogoro Paralegal Centre; 13. Tanzania Land Alliance; 14. Mvomero Paralegal Centre. 48 49 TABLE 2: CONCERNS AND QUESTIONS RESPONSE MATRIX FOR VGPF-SPECIFIC CONSULTATIONS N. ORGANIZATION COMMENT /CONCERNS RESPONSE 1 The Pastoralist Indigenous Non- The NGO highlighted the following Governmental Organizations (PINGO‟s) during the consultations:  Sandawe people are also found in The comment was welcomed and has This is an advocacy coalition of Arusha, Morogoro, Pwani, Tanga, been in cooperated into the document indigenous people who are current Mbeya, Iringa and Kilimanjaro under Chapter 3 Section 3.2 of the 53,working in Tanzania for the right of  Hadzabe also found in Meatu VGPF.  Arkies in Kiteto District in Manyara the marginalized indigenous pastoralist and Hunter-Gatherers communities 2 Pastoral Women Council (PWC) The NGO noted that the People This has already been thought of and is Centered approach should not just included in the project design under This is a non-profit membership focus on protecting community but Sub-component 3b targeting Community Organization that works in Northern also identify ways of integrating them Inclusion. This sub-component will Tanzania to achieve gender equality into value chain of planned road support the design and implementation and community development through construction and maintenance of a national model for community based the empowerment of Maasai women routine maintenance (CBRM) for and girls TARURA, with particular emphasis on the participation of low-income women and other groups in a situation of vulnerability VG‟s will be engaged in all phases of the project as stated in Stakeholder Engagement Plans (SEP), Vulnerable Groups Planning Framework (VGPF) and in the Environmental and Social Management Framework (ESMF). Proper compensation based on Compensation for land loss will be as per market prices should also be ensured the provisions in the RISE Program‟s in the case of expropriation Resettlement Policy Framework (RPF) and in line with agreed principles during negotiations with the VGs. The RPF goes further and recommends for 50 N. ORGANIZATION COMMENT /CONCERNS RESPONSE compensation at full replacement value as prescribed by World Banks Environmental and Social Framework in Environmental and Social Standard (ESS) 5. The NGO‟s should be part of RISE The NGO‟s will be represented by steering committee Ministry of Health, Community Development, Gender, Elderly and Children (MoHCDGEC) as the responsible Ministry under NGO‟s Coordination Department Climate change making houses Resiliency to climate change and natural struggle to meet basic need disasters is a concern that RISE as a program appreciates and has put in place measures to mitigate this. Also, Government of Tanzania (GoT) adopted the Climate Change Strategy (2012) identified sector challenges associated with climate change and prepared strategies on Climate Change Adaptation, Mitigation, Financing and Coordination, and Cross-cutting issues. TARURA has also benefited from technical assistance provided by the World Bank to TARURA/ TANROADS to incorporate climate change considerations in the design of the first- generation projects and conducted two learning workshops on climate resiliency for low volume roads during project preparation 51 N. ORGANIZATION COMMENT /CONCERNS RESPONSE Focus on the prevention of GBV The RISE project will not allow GBV/SEA in the program or its sub-projects. Measures to prevent and manage this have been included in the project design under Sub-component 3c focusing on Community Protection. This sub- component will finance activities to tackle potentially sensitive community and social risks, specifically GBV related risks (namely SEA), sexual harassment in the workplace and HIV/AIDS, that can arise from the presence of the program in the intervened areas. The project has also mapped service providers with whom TARURA and the contractor will partner with to manage uneventful incidence of GBV/SEA. 3 Parakuiyo Pastoralist Indigenous Emphasize on protection of TARURA/TANROAD will ensure community Development Organization; environment to these groups as they protection of VGs and their environment. (PAICODEO) depend much on nature The project has prepared an Environmental and Social Framework This a membership organization with (ESMF) that will guide the preparation of the primary objective to coordinate site specific Environmental and Social development activities and advocacy Impact Assessments (ESIAs) and efforts for pastoralists in Tanga, Environmental and Social Management Morogoro, Coast, Mbeya, Iringa and Plans (ESMPS) to guide management of Manyara regions. PAICODEO works environmental risks associated with the towards the sustainable development of project. This will be implemented indigenous pastoralist community and alongside the VGPF. 52 N. ORGANIZATION COMMENT /CONCERNS RESPONSE cultural recognition and preservation. Conflict between the hunters and This is well noted and for instances gatherers over land where any grievance will arise associated with the project a RISE project grievance mechanism will be in place and will be accessible for all project affected and interested persons. This will be both at program level and at sub-project level. For VG areas this will take cognizance of local cultural practices and norms as defined in Chapter 8 of the VGPF These groups should be represented TARURA/TANROAD will work closely with in decision making NGO‟s and the VGs Local leaders together with the LGAs. Consultations with the VGs will be culturally appropriate and will be complimented with the RISE People Centered Approach to Road Design Consultations which provide a platform for local communities needs, concerns and preferences to be heard and factored in the sub-project design as practicably possible. Establishment of a cattle path toward This is a highly welcomed suggestion grazing land and water source and will be considered during design stage based on the consultations undertaken for each of the sub-projects. Engagement of the VG‟s during design stage Community consultation is an integral part of the RISE program and consultations with the VGs will take place through the guidance of the VGPF and SEP at the sub-projects design and through to their implementation. 53 N. ORGANIZATION COMMENT /CONCERNS RESPONSE 4 Tanzania Natural Resource Forum Vulnerability depend on criteria like The comment was noted and rightly (RNRF) education, income level, social-capital aired. The vulnerability in the project is setups, age, biological disabilities, looked at in two ways. (i) vulnerable This a collective civil society-based insecurity and risk groups whose vulnerability and how their initiative that aims to improve natural issues will be dealt with is addressed in resource management in Tanzania by this VGPF; (ii) vulnerability depending on addressing fundamental issues of the listed criteria education, income natural resource governance. It aims to level, social-capital setups, age, improve accountability, transparency biological disabilities, insecurity and risk and local empowerment in natural which is addressed in the ESMF which resource management by bringing will guide preparation of management together a diverse range of plans to address challenges faced by stakeholders and interests to share these groups in the project. The project information, build collaboration and through the SEP will also pay special pool resources towards common goals. attention during the consultation process to listen to the vulnerable persons and address their needs as much as possible in the sub-project designs. 5 Ujamaa Community Resource Team; The document is very good The comment is well received and just UCRT works to empower The most emphasize should be kept as the TARURA and TANROADS have marginalized people in the rangelands on cattle path to grazing land or done in the first-generation projects, of northern Tanzania to secure rights to water. In highways it‟s advisable to consultations through People Centered their natural resources and land. establish box culvert or cattle bridge Approach to Design will be conducted to UCRT helps these communities by understand the needs of each representing their land rights, community within the targeted areas advocating on their behalf to local and during design stage of the sub-projects. national government, and securing The results of these will feed into the legal ownership of their traditional designs and will be subject to second lands. We also help empower these round of consultations with the communities to independently and communities. effectively manage their land and resources, and to improve education, 54 N. ORGANIZATION COMMENT /CONCERNS RESPONSE women's protection and advocacy, as well as their leadership and representation among the wider Tanzanian community. Road signs and speed humps should The recommendation was received and be considered during project design will be considered during the design of and implementation. the sub-projects. For each of the roads under RISE, Road Safety Audits will also be conducted by TARURA and TANROADS Regional Office staff to understand road safety challenges and feed this in the design of the sub-project roads. 55 N. ORGANIZATION COMMENT /CONCERNS RESPONSE 6 Community Research and Development  Maasai have never been hunters Services (CORDS)  Number on Maasi in Tanzania is more Recommended suggestions have been Established in 1998, CORDS‟ works in than what mentioned in the incorporated in the VGPF revised the districts of Kiteto and Simanjiro in document document.  Maasai community now found down Manyara region and Monduli and southern highland Longido in the Arusha region. CORDS‟  Hunter gatherers are not a such works holistically towards social and nomadic, please rephrase it or if economic development and to fight Pastoralists are part of it, not hat against all forms of injustice, Maasai and Barbaiq are not Hunters. oppression, gender imbalances, and poverty. Interventions include land rights and governance, gender and women‟s empowerment, building a resilient society and improving education among the pastoral 7 Mtandao wa vikundi vya wakulima Main challenge to the VG‟s, they lack The main objective of the project is to Tanzania(MVIWATA) connection from village to township improve access within rural communities by upgrading roads, conducting This is a national farmers organization bottleneck improvements and routine which brings together small holder maintenance. In targeted sub-project farmers from all regions of Tanzania to areas access is expected to be improved have a common voice to defend with implementation of RISE. economic, social, cultural and political interests of smallholder farmers.(Maasai In solving their problem, their leaders The note of advice is welcomed and and Sandawe) are the one with the say, consultations with the Vulnerable Groups TARURA/TANROAD should consider on sub-projects under their areas will be that. culturally appropriate as required by the VGPF. Each community will be consulted in line with their cultural requirements and taking cognizance of their traditional way of life. Women are dominant group in these community Advice has been taken and during 56 N. ORGANIZATION COMMENT /CONCERNS RESPONSE engagement with the VGs, the PIU (TARURA/ TANROADS) will appreciate the point that women are dominant and also follow the recommendations from the communities on the approach to consultations and working with all gender. 8 Lawyers Environmental Action TARURA&TANROAD has to ensure TARURA/TANROADS will ensure Teams;(LEAT) they don‟t destruct their culture, preservation of their culture and norms preservation of their identity, norms Is a leading environmental and believes management and protection Barbeig and Maasai have lost a very Compensation for land loss in RISE sub- organisation in Tanzania .LEAT large part of land for the development projects will be done as per the envisages Tanzania with a sustainable initiatives. provisions in the RISE Program‟s RPF and well managed environment and and in-line with agreed principles during natural resources for the current and negotiations with the VGs. This is in the future generations uneventful occurrence of land take. There is the possibility for diseases The point is well taken and adequate outbrek as they don‟t have cure in measures to minimize and mitigate on their bodies like any other person the risks of transmission communicable diseases will be integrated in sub-project design. In each sub-project, ESIAs and ESMPs will be prepared following the RISE programs ESMF, Tanzania EMA 2004 and World Banks Environmental and Social Framework ESS 4 which covers Community Health and Safety. The project is also expected to have low labour influx which will minimize these risks. 9 Tanzania Grass Roots Oriented During implementation, the issue of Children under 18 years will not be Development (TAGRODE) It facilitates child labour should be considered allowed to work in road projects as 57 N. ORGANIZATION COMMENT /CONCERNS RESPONSE small scale male and female farmers in discussed in the RISE Labour Tanzania to increase the quantity and Management Procedures (LMP) quality of crops and livestock products through provision of improved techniques in sustainable agriculture 10 HAKI ARDHI Awareness raising should be before In the preparation of all sub-projects and road construction their designs, consultations will be held The aim to generate and sustain a with VGs guided by the RISE ESMF, SEP public debate and participation on and VGPF. The RISE also has a issues of land tenure. Its mission is to framework guiding consultations that promote and ensure realisation of the complements the above three. People rights to land of about eighty percent of Centered Approach to Road the rural based communities who are Development which aims to engage, mainly small land holders and include and protect rural communities. producers. HAKI ARDHI aims to This approach entails working with advance, promote and research the communities continuously throughout land rights of small peasants and the design process to achieve safer and pastoralists with a view to providing inclusive roads. information and knowledge to facilitate Compensation for land loss in RISE sub- equitable and socially just access to, Issues on compensation play as a projects will be done as per the and control over, land for production of major problem provisions in the RISE Program‟s RPF food and other basic need and in line with agreed principles during negotiations with the VGs as guided by the VGPF. 58 N. ORGANIZATION COMMENT /CONCERNS RESPONSE land use plan should be shared earlier The point is well received and in to the community in order to avoid conjunction with the responsible Ministry development in restricted areas of Land, Housing and Human settlement, TARURA or TANROADS will share available information with the communities early to enable them have informed engagements. 11 Women‟s Legal Aid Centre (WLAC) to Most of the land conflict cases to TARURA/TANROAD will have awareness promote access to justice and advocate these group is because they are not raising program to VG‟s in collaboration for gender responsive policies for aware of Laws and regulations with the NGO‟s women and children. WLAC works to The road users (drivers)they empower women to attain their rights contribute to GBV practices and to improve vulnerable population‟s The VGs are not aware of their rights access to justice across Tanzania. There must be education on the WLAC provides quality legal aid services crucial of road in their areas to disadvantaged women and children through reconciliation, clients coaching, drafting legal documents and representing clients to courts of law 59 N. ORGANIZATION COMMENT /CONCERNS RESPONSE Most of the VG communities don‟t Executive Summary will be translated to know how to speak Swahili Swahili, and in Local language once the Specific VG identified where subprojects will be implemented. They don‟t have proper form to report grievances VGPF grievances redress mechanism will be used to address concerns and grievances related to the project as shown in chapter 8. Effort will be made to ensure that the grievance redress Engagement of women is strongly process if culturally appropriate. restricted to these communities Awareness program will cover and mobilization will be separately between men and women, also this will be addressed during RISE sub-project implementation through the use of “People Centered Rural Roads Designs Approach”. Benefits will be culturally appropriate to all communities and will be determined through consultations with VG. 60 N. ORGANIZATION COMMENT /CONCERNS RESPONSE 12 Morogoro Paralegal Centre These communities when they get TARURA/TANROAD will work closely with educated on the importance of any the NGO‟s to support the VG‟s in This is a non-governmental development project they coup, information sharing and sensitization. organization striving to promote and accept and support. protect human rights through advocacy They need legal support to know their and provision of legal aid services, right conducting seminars, radio and TV programs theatre performances, meetings, workshops, focus group discussions and other related activities .It serve the indigenous people in Morogoro. 13 TANZANIA LAND ALLIANCE, Changing the use of the land in one The concern is well registered and way or another will destruct these necessary impact assessment studies will This is a member-based organization community. be conducted as guided by the RISE representing the leading land rights civil ESMF and mitigation measures where society organisations in Tanzania. TALA these risks are proven to occur will be plays a unique role in giving local recommended and implemented by the communities and members a voice to implementing agencies policy makers. Tanzanians - especially Stakeholders should be engaged Stakeholders will be engaged in the communities and marginalised people - during preparation of guiding policies entire process of project design and must have secure rights to their land and guideline implementation. 14‟ Mvomero Paralegal Centre Creating sense of ownership to these The advice is highly welcomed and community will make the project awareness creation has been considered MPC is an organization strive to serve sustainable in the RISE project design and will be 61 N. ORGANIZATION COMMENT /CONCERNS RESPONSE legal and ensure equal right to all guided by the RISE SEP. Each sub- human being and awareness creation project will also have a set of tool to all the marginalized group in consultation meetings with the target Mvomero District in Morogoro Region beneficiary communities (Maasai and Hadzabe) Awareness on the use of road and signs (Maasai and Hadzabe) Considerations for road safety during construction and operations of the roads is integral part of the design process. TARURA has adopted People Centered Approach to Road Development and Road Safety Audits which will be conducted on all sub-project roads to determined road safety risks. This will be conducted by TARURA engineers trained in road safety in conjunction with the community. This will form part of the draft designs which will be subject to additional consultations with the communities to verify if the agreed recommendations were included as practicable. Road safety awareness will also be conducted in Kiswahili and Local language under the traffic management plans to be developed by the contractor 62 2.3 ADDITIONAL CONSULTATION IN IRINGA REGION The NGOs/CSOs consultation in Iringa was conducted on 10th of March 2020 at TARURA Regional Coordinator‟s office. On 28th February 2020, NGOs/CSOs were invited through emails containing invitation note and the attachment of ESF documents which are: Environmental and Social Management Framework (ESMF); Resettlement Policy Framework (RPF); Stakeholder Engagement Plan (SEP); Labor Management Procedures (LMP); Vulnerable Groups Planning Framework (VGPF); and Environmental and Social Commitment Plan (ESCP). The invitation note was resent through email on 4th March 2020 (some did not receive the first email) and invitation follow up was done through phone calls (see Annex 8 for the email). During the consultation, 5 representatives from the invited NGOs/CSOs attended, the attendance was; an Executive Director from Tanzania Home Economy Association (TAHEA); an Executive Director and Field Coordinator from Tanzania Grass Roots Oriented Development (TAGRODE); a Team Leader from Mkwawa Arts Space; and a Program Accountant from Tanzania Rural Women and Children Foundation (TARWOC) (see the list of participants in Annex 2). The Consultation involved presentations and discussions in English and Swahili languages. Generally, the NGOs/CSOs complimented the TARURA and TANROADS for being able to implement the concept of Citizen Engagement in the preparation of the RISE program and urge for a continuous engagement during implementation of sub-projects. During discussions several concerns/questions were raised and responded, and there were no response follow ups to be done since all questions were answered during the discussion. Table 3 shows the Matrix for questions and answers for this consultation. 63 64 TABLE 3: CONCERNS AND QUESTIONS RESPONSE MATRIX FOR CONSULTATION IN IRINGA REGION Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest Zubery TAGRODE Agriculture and TARURA being a new Agency Component II of the RISE Eng. Humphrey Mwachulla Natural there is a need of program entails Institutional Kanyenye Resources institutional strengthening Strengthening, Human and capacity building to Staff Capital and, at the time, through learning from Project Management and successful stories of other monitoring (now under countries in sustainable Component I), where the development and focus will be to capacitate maintenance of roads. TARURA to achieve its objectives and deliver its functions in a modernized and sustainable way; and to lay out a groundwork for a robust planning and policy framework for delivery of its mandate in the medium and long term through trainings and knowledge exchange. Are ESIA and RAP reports of Due to the nature of the Eng. Humphrey the RISE program‟s first program, these reports have Kanyenye generation projects already to be reviewed and approved by NEMC? approved by both NEMC at the national level and the World Bank. 65 Edit: Currently both reports are still waiting for NEMC‟s approval. But the ESIA and RAP for Wenda – Mgama Road has been disclosed in TARURA‟s website with the link: https://tarura.go.tz/roads- inclusion-and- socioeconomic- opportunities-program-rise- dec-2020 . Other ESIA and RAP reports for the first generation projects of Iringa are still under review for disclosure and NEMC‟s approval. The resettlement and The resettlement and Ms. Joha R. compensation calculations Compensation for land loss Slim needs to be of international will be as per the provisions standards since this is a in the RISE Program‟s program that involves Resettlement Policy international institutions i.e. Framework (RPF) and in line the World Bank with agreed principles during negotiations with the PAPs; and recommends for compensation at full replacement value as prescribed by World Banks 66 Environmental and Social Framework in Environmental and Social Standard (ESS) 5. The Wenda – Mgama road The RISE program has Eng. Humphrey design should consider non- adopted People Centered Kanyenye, Ms. motorized users and an Approach to Road increase of bicycles and Development which aims to Domina Mgoma motor cycles users as they engage, include and protect and Ms. Joha R. are the most used mode of rural communities. This Slim transportation after the approach entails working upgrade of the road. with communities continuously throughout the design process to achieve safer and inclusive roads. For the first generation road projects, including the Wenda – Mgama road, the People Centered Approach was employed where draft design drawings were presented to communities. Also, Road Safety Audits from a people-centered perspective were conducted by TARURA, TANROADS and the design consultants to understand road safety challenges and inform the design. Therefore, the 67 design has thoroughly taken into account the non- motorized road users. Will the compensation be All resettlement and Ms. Joha R. paid by the World Bank or compensation issues will be Slim the Government of Tanzania? paid by The Government of Tanzania by following agreed provisions described in the RISE‟s RPF, resulted from comparison and gap analysis between Tanzania National Laws and Regulations and the World Bank‟s ESS5. During resettlement and As mentioned in the RISE‟s Ms. Joha R. compensation processes, RPF, during resettlement Slim there is a need to consider and compensation progress, gender equality and all family members will get transparency among family an equal chance to members, for equal and fair participate in compensation understanding of the process meetings, as the progress. Provisions described in the RPF in effecting compensation to PAPs pays particular attention to gender aspects within the affected households. Lediana Mafuru TAHEA Agriculture, Engagement and inclusion of TARURA/TANROAD will Eng. Humphrey Nutrition and local NGOs/CSOs is work closely with 68 Mng‟ong‟o Social Sciences suggested to continue NGO‟s/CSOs as they are Kanyenye throughout program organizations that represent implementation for better the wellbeing of project sustainability as they communities especially in are familiar with project roads works. areas and their surrounding communities as they will help to simplify community advocacy, awareness and sense of ownership of roads. Will there be compensation All PAPs who will be entitled Ms. Joha R. to vendors that do not keep for Loss of business of Slim records of their income and livelihood source will be expenses of their sales? compensated as per the provisions prescribed in the World Bank‟s ESS5 and the entitlement matrix of the RISE Program‟s Resettlement Policy Framework (RPF). Sylvanus Juma TARWOC Women and NGOs/CSOs work with The RISE‟s sub-project will Ms. Domina Children rights different community groups; organize and engage with Mgoma therefore it would be more the local administration and effective for the RISE NGOs/CSOs on their status; program to engage them in close-down; grievance the CBRM as well. management and status of the same at the time of completion; in both roads upgrading and rehabilitation as well as in the CBRM as 69 stipulated in the SEP. 70 2.4 THE NATIONAL WEBINAR FORUM OF APRIL 2020 This Consultation was expected to be conducted physically in Dar es Salaam, Morogoro and Arusha. Unfortunately, due to Corona Virus threat, the consultation was done virtually through a Webinar (an internet based forum/seminar) on 2nd of April, from 9:00am to 1:30pm. Webinar invitation was sent to stakeholders through emails containing invitation note, also the invitation was publicly announced on TANROADS and TARURA‟s websites (tarura.go.tz and tanroads.go.tz) and through newspapers (Daily News and Habari Leo) on 25th of March 2020. The Environmental and Social Risk Management Framework were publicly disclosed on TANROADS and TARURA‟s websites on 25th of March 2020. The invitation note was resent through email and invitation follow up was done through phone calls. Stakeholders were invited to visit the links: http://www.tarura.go.tz/roads-inclusion-and- socioeconomic-opportunities-program-rise and https://www.tanroads.go.tz/tenders/disclosure for their prior review of Frameworks which are: Environmental and Social Management Framework (ESMF); Resettlement Policy Framework (RPF); Stakeholder Engagement Plan (SEP); Labor Management Procedures (LMP); Vulnerable Groups Planning Framework (VGPF); and Environmental and Social Commitment Plan (ESCP). On 1st of April 2020, stakeholders were provided with the different means to access/join the Webinar Forum.  Links were provided to access the RISE Program Presentation Webinar through WebEx, and to access presentation materials: https://www.tarura.go.tz/index.php/roads-inclusion- and-socioeconomic-opportunities-program-rise. The information and steps on how to join through WebEx Meeting was attached for reference;  A meeting number and password were provided for stakeholders that wished to use the WebEx mobile application; and During the consultation, 16 representatives from 10 NGOs/CSOs and 1 member from the public (a civil engineering graduate) attended. Participated NGOs/CSOs were: Help Age Tanzania; Environmental, Human Rights and Gender Organization (ENVIROCARE); Legal and Human Rights Centre (LHRC); Mtandao wa Vikundi vya Wakulima Tanzania (MVIWATA); Tanzania Land Alliance (TALA); Morogoro Paralegal Centre; Mvomero Paralegal Centre; Tanzania Natural Resource Forum (TNRF); Amend and NAADUTARO (Pastoralist and Survival Options). See the list of participants in Annex 3. The Consultation involved presentations and discussions in English language. Generally, the NGOs/CSOs complimented the TARURA and TANROADS for being able to engage them in the preparation of the RISE program and urge for a continuous engagement during implementation of sub-projects. During discussions several concerns/questions were raised and responded, there were no response follow up to be done since all questions were answered during discussion. Table 4 below shows the Matrix for questions and answers for this consultation. 71 72 TABLE 4: CONCERNS AND QUESTIONS RESPONSE MATRIX FOR THE WEBINAR FORUM OF APRIL 2020 Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest Jamal Juma TALA Land Rights From what I have Site specific documents will Ms. Joha R. observed in this be prepared once Slim presentation, there will be subprojects are identified. other Project Specific Once these subprojects are Plans to be developed i.e. identified, all necessary Vulnerable Groups Plans, consultations will be Labour Management undertaken as specified in Plans, etc. When are these the framework documents. plans going to be Currently, site specific developed? documents i.e. ESIA & RAP have been prepared for the first generation roads projects that are Iringa – Kilolo, Wenda – Mgama and Mtili – Ifwagi roads in Iringa region. There are other The projects envisioned to Eng. Abdul indigenous people be implemented in areas Digaga, Eng. considered to be where we have Vulnerable Veronica Vulnerable such as Groups, are to be Mirambo (PhD), Hunters, Gatherers and implemented on existing Ms. Mwanamisi Pastoralists; that are likely roads and no displacement Abdala and Ms. to be displaced. Are we is envisioned. Joha. sure that these people will 73 Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest not be affected? From the observation in . Ms. Domina the page 14 and 15 of the Mgoma. ESMF, there is no Engagement of Environmental officers and engagement of Community Development environmental Officers Officers of LGAs is and Community considered in the Program. Development Officers of SEP had identified LGAs to Local Government be one of major Authorities. Is there any stakeholders in the program and Environmental Officers plan of engaging them? and Community Development Officers are considered to bridge communities and implementing agencies. For instance, in the first generation projects of Iringa, These officers were engaged during community consultations What is the sustainability The people centered design Ms. Domina plan to ensure the approach complements Mgoma philosophy of people component 3 of the centered design approach program (Community will be implemented? Engagement, Inclusion and Protection). The approach 74 Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest involves community consultation for road designs, ESIA and RAP studies, road safety audits, continuation of trainings to communities and program workers before and during sub-projects implementation, etc. Also, The Community based routine maintenance CBRM Model complements people centered design approach where communities are engaged to pursue employment opportunities to conduct road maintenance works. The engagement of communities and the creation of employment will benefit the sustainability of people-centered design approach. From the observation in We thank you for the Eng. Veronica the page 19 of the ESMF advice and we will see how Mirambo (PhD) 75 Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest (Legal and Institutional to incorporate the other & Ms. Domina Framework), only 3 legislations Mgoma legislations are analyzed. I advise to add other Edit: Legislations mentioned legislations that address in the ESMF are not only environmental and social three. The ESMF has issues. mentioned the most important Tanzanian laws guiding it that are: The Environmental Management Act, 2004; The Roads Act of 2007; The Land Act of 1999; The Occupational Health and Safety Act of 2003; Policies that are : The National Strategy for Growth and Reduction of Poverty (NSGRP) II (2015); and The National Environmental Policy (1997). Also it has mentioned the most relevant regulations and guidelines that are: Environmental Impact Assessment and Audit Regulations of 2005 and its 76 Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest amendments of 2018; The Roads Management Regulations of 2009; Standard Specifications for Road Works of 2000; and Tanzania Environmental Code of Practice for Road Works (ECPRW, 2009) Justin Masaba Were contractors During consultation there consulted during was no group of preparation of the Labour Contractors, but instead Management Procedures there was a group of (LMP)? If not, what are business man/women. the effects that are going Through that group and to occur? other identified groups the Contractors were represented in one way or another. As we normally know, Provision of Safety gears Eng. Raymond most site labourers are during site works will be Kileo unprotected, what is the provided to every site plan to ensure their worker as stipulated in the occupational health and LMP. safety during site works with reference to page 22 Apart from that, it is obligation of Contractor and 77 Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest of the LMP? supervising engineer to make sure that all site workers are provided with adequate safety gears during construction works. Tom Bishop Amend Road Safety How likely the RISE Once the people centered Eng. Abdul and Program is able to design approach succeeds Digaga & Eng. Community mainstream the people in the RISE Program, it will Raymond Kileo Engagement centered design approach be adopted in most of philosophy in to TANROADS and TARURA‟s implementation? institutional projects. Zachariah Faustin TNRF Natural From the observation on We are honoured and Ms. Joha R. Resource page 36 of the SEP; I appreciate you taking your Slim Management propose the CBOs, CSOs time to go through and Indigenous Groups Environmental and Social Network to be included in Risk Management table 6. documents. The groups will be added in the table as proposed. Agustino Ernest Morogoro Legal Rights What is the role of NGOs TARURA and TANROAD will Ms. Joha R. Paralegal in the RISE projects work closely with Slim and Ms. Center implementation? NGOs/CSOs as Mwanamis representatives of the Abdala communities and vulnerable groups and as a link to the 78 Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest intended communities in subproject areas. The RISE‟s sub-project will organize and engage with the local administration and NGOs/CSOs on, for example, their status; close-down; grievance management and status of the same at the time of implementation and completion; in both roads development and rehabilitation as well as in the CBRM as stipulated in the SEP. Lembulung M. Ole NAADUTARO Pastoralists Can the RISE Program In the invitation email we Ms. Domina Kosyando (Pastoralists‟ presentation be shared in shared a link for the RISE Mgoma Survival our emails? Program‟s presentation Options) together with Environmental and Social Risk Management Documents. They are however available in TANROADS and TARURA‟s 79 Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest websites. Pastoralists are always We really appreciate the Eng. Abdul affected by road projects question and it is something Digaga, Eng. but normally not included we have thought of during Veronica in decision making. How is the preparation of the Mirambo (PhD), the RISE Program program. We will deal with Ms. Mwanamisi prepared to include them this through the following Abdala and Ms. in decision making ways; People Centered Joha R. Slim. process? approach to assess the need and risk the people perceive, culturally appropriate consultations as specified in the VGPF During the preparation of the Vulnerable Group Plans we will consult NGO‟s, leaders of the community and community themselves and include their concerns in designs, risk management system and in consultations, and also improvement of development outcomes to this people 80 Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest Gabriel P. Ngoi Mvomero Legal Rights How effective means of The resettlement and Ms. Joha R. Paralegal compensation will be to Compensations will be as Slim and Eng. Center avoid any compensation per the provisions in the Raymond Kileo grievances? RISE Program‟s Resettlement Policy Framework (RPF) and in line with agreed principles during negotiations with the PAPs. As mentioned in the RISE‟s RPF, during resettlement and compensation progress, all family members will get an equal chance to participate in compensation process meetings, as the Provisions described in the RPF in effecting compensation to PAPs pays particular attention to gender aspects within the affected households. We understand that women and men are impacted differently and thus in the framework and RAPs gender considerations will be assessed and 81 Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest considered in consultations and compensation such as opening of joint accounts for families to avoid/minimize grievances. Flora How compensation will be The resettlement and Ms. Joha R. done on time? Compensations will be as Slim and Eng. per the provisions in the Raymond Kileo RISE Program‟s Resettlement Policy Framework (RPF) and in line with agreed principles during negotiations with the PAPs. As per the World Bank requirements and as specified in the RPF, no civil works will commence prior to payment of compensation and this shows how important expediting the process of compensation is in the project. How will the RISE program Social license to operate will Ms. Domina acquire social license from be achieved through; Mgoma 82 Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest affected communities? considerations of community needs and concerns in people centered approach to consultation, a good responsive grievance and concerns address and ensuring that all stakeholders are actively involved in preparation and implementation of the subprojects. No concern will be left unattended How will the RISE program Thanks for the concern, as Ms. Joha R. ensure participation of specified in the Slim and Ms. women in selected areas? Stakeholders Engagement Mwanamisi Plan (SEP) and Abdala & Ms. Environmental and Social Domina Mgoma Management Framework (ESMF), all RISE program stakeholders will be involved in all projects stages (i.e. planning, design, construction and maintenance) through people – centered design approach and community 83 Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest based routine maintenance (CBRM). Women will be involved separately in the community to collect their views/opinions in all project phases through focus groups where they will feel free to discuss this concerns towards road use. This has also been done in the first generation projects of Iringa. Also they will be part of the community groups to be involved in the RISE CBRM. Salome Kisenge ENVIROCARE Environment, To ensure that gender Ms. Domina Gender and sensitive indicators are Mgoma Human Rights included in the Monitoring Gender issues will be taken and Evaluation framework care of during of the RISE Program, to implementation of the RISE enable the achievement of program and any gender gathered impacts of related grievances will be projects throughout the addressed in Grievance course of its Redress Mechanism mentioned in the SEP. 84 Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest implementation. However, Monitoring and Evaluation processes will involve measuring of Gender sensitive indicators. 85 CHAPTER THREE: CONSULTATIONS WITH RESPECT TO REVISED GEOGRAPHICAL SCOPE This consultation was conducted after revising the geographical scope of the program by adding, among other, three regions (Tanga, Lindi and Geita), where road upgrades are envisaged. It involved regional and National consultations. The consultation at regional level was publicly conducted face to face in Tanga and Lindi on January 05th, 2021 and Geita on January 08th,2021 where most attendees were NGOs/CSOs from respective regions. The national consultation was virtually conducted to the public through a webinar on the 13th of January of 2021 where most attendees were NGOs/CSOs operating national-wise or internationally. 3.1 STAKEHOLDERS CONSULTATIONS IN LINDI REGION NGOs/CSOs were invited through emails containing an invitation note and a link that directed invitees to the attachment of ESF documents; the invitation was sent on 24th December, 2020 and invitation follow up was done through phone calls (see invitation in Annex 14). The ESF documents shared were ESMF; RPF; SEP; LMP; VGPF; and ESCP. A total number of 20 participants from 9 NGOs/CSOs attended the workshop (list appended in Annex 4 of the report) that was conducted on 5th of January 2021 at Lindi Regional Commissioner's Office. The list of NGOs that attended the workshop in Lindi region is as follows: 1. Lindi Women‟s Paralegal Aid Center (LIWOPAC); 2. Okoa Watu Na Mazingira (AMSHA Institute); 3. Nyangao Paralegal Aid Unit (NYAPAU); 4. Mtandao Wa Mashirika Yasiyo ya Kiserikali (MMAKIRU); 5. Ruangwa Paralegal Aid Organization (RUPAO); 6. Asasi ya Kuunganisha Vijana Kimaendeleo Ruangwa (AKUVIKIRU); 7. Ruangwa Community Development Foundation (RUDEF); 8. Ukombozi na Fahari kwa Vijana na Watoto (UFAVIWA); and 9. Shirika la Haki za Binaadam Nandagara (SHIHABINA). During discussions several concerns/questions were raised and responded, there was no response follow up to be done. Table 5 below shows the Matrix for questions and answers for this consultation. 86 87 TABLE 5: CONCERNS AND QUESTIONS RESPONSE MATRIX FOR LINDI REGION S/N Organization Represented Questions/Concerns Responses Response Area of Interest Provider 1 UFAVIWA Connect Youth What are the There are different stages to be and Children procedures/criteria to followed for the group to qualify be followed for a as Labour Based providers. First Ms. Mwanamisi group/company to consideration of registration qualify as Labour Based from different Government Expert? Entities like Council Level, training on labour based technology from a recognized Government Institution, registered to BRELA, Contractors, Registration Board (CRB) and a company to identified on PPRA data base. These Labour base groups/companies will be much in use during the project implementation and maintenance after project completion (CBRM). 2 LINDI WOMENS Gender During the project The same practice of acquiring Eng. Vincent PARALEGAL AID CENTRE implementation there materials for construction Massanja will be materials activities from nearby sources (TANROADS - required from the local will be used. Materials will be Lindi) & Eng. people, how will the tested and if these meet the Kileo (TARURA) community benefit required quality Contractors will use them and that will reduce 88 from it? level of poverty to the community 3 Shirika la Haki za Legal rights Due to the fact that the It is known that most of rural Eng. Kileo Binaadam Nandagara majority of the roads in roads in Tanzanian Mainland are (SHIHABINA) Ruangwa are in very in poor condition. The number bad condition but are of km to be upgraded per serving potential district is still not decided. The agricultural as well as roads to be upgraded under mining areas, is there RISE will be selected once the any chance of adding program starts implementation. more roads in the list of proposed number of roads? 4 Ruangwa Community Community You have assured us The RISE program has adopted Ms. Shukuru Development for Development that the consultation the People Centered Approach Njati. Foundation (RUDEF) and involvement of to Road Development which stakeholder will be aims to engage, include and done from the protect rural communities. This beginning to the end of approach entails working with the project, what are communities continuously. the strategies that will before during and after the be used to ensure that project. i.e. Communities will be no stakeholder will be consulted prior preliminary left behind during the design of the project roads to whole life of the gather people's opinion on their project? specific needs, to be included in the design. After wards designs will be presented to communities to check the inclusion of specific needs in the 89 design. Furthermore, there are frameworks in place (SEP and ESCP) that guide the implementing agencies on the involvement of stakeholders throughout the program life cycle. 5 Okoa Watu Na Mazingira Environment What is the role of The RISE Program considers Ms. Mwanamisi (AMSHA Institute) NGOs in the RISE NGOs/CSOs as representatives projects of the communities and implementation? vulnerable groups and as a link to the intended communities in all subproject cycles; in both roads development and rehabilitation as well as stipulated in the SEP. 6 Ruangwa Paralegal Aid Legal aid How is the program The resettlement and Ms. Mwanamisi Organization (RUPAO) prepared to deal with compensations will be as per the issues of compensation provisions in the RISE Program‟s so as to avoid any Resettlement Policy Framework compensation (RPF). grievances? All family members will get an equal chance to participate in compensation process meetings, as the Provisions described in 90 the RPF. In case grievances on compensation arises, RISE Program Grievance Redress Mechanism (GRM) guides procedures to be followed. 7 Ruangwa Community Community How will the RISE program assures that Ms. Shukuru Development for Development participation of women stakeholders including women Foundation (RUDEF) in the RISE program be will be involved in all project assured? stages (i.e. planning, design, construction and maintenance) through the people-centered design approach and community based routine maintenance (CBRM). Women will be involved to air their views/opinions in all subproject phases. 91 3.2 STAKEHOLDERS CONSULTATIONS IN GEITA REGION Invitations for consultations in Geita region were sent on the 24th December, 2020 and included Environmental and Social Frameworks for their early perusal. Follow up calls were made two days before the consultations to confirm the participants attendance to the workshop (see the invitation in Annex 13). The Geita stakeholder workshop, which was conducted on the 8th of January 2021 at Geita Regional Commissioner‟s Office Hall. A total of 33 people from fourteen (14) NGOs attended the workshop. The list of attendees is found in Annex 5 of this report. The list of NGOs/CSOs who attended the workshop is as follows: 1. NELICO; 2. FRM Biharamulo; 3. Chato Legal Aid Organization (CHALAO); 4. Bukombe Legal Assistant Organization (BULAO); 5. Songambele Solidarity in Action (SSIA); 6. Women in Law and Development in Africa (WiLDAF); 7. Geita Regional NGO Organization Network (GERENGONET); 8. The Informed Rural Society (IRS); 9. KIVULINI; 10. MBOLAO; 11. Vulnerable Organization for Legal Aid Service (VOLAS); 12. FAWBESS Communication; 13. STT; and 14. Community Development and Relief Trust (CODERT). During discussions several concerns/questions were raised and responses were promptly provided, there was no response follow up to be done. Table 6 below shows the Matrix for questions and answers for this consultation. 92 93 TABLE 6: NGOS/CSOS’ CONCERNS AND QUESTIONS RESPONSE MATRIX FOR GEITA REGION Organization Represented Questions/Concerns Responses Response Provider Area of Interest S/n NELICO Social and Legal What are mechanisms TARURA will use Services to which will facilitate to community mobilization Vulnerable groups inform Mbogwe DC approach inherent to the Sister Eugen, Eng Dr community about the RISE philosophy to Veronica Mirambo proposed road project? ensure a fully fledged engagement of all stakeholders to create awareness about the proposed project. TARURA will work with NGOs and CSOs in informing the Mbogwe communities about the proposed road project. Chato Legal Aid Apart from this meeting, TARURA will use focus Organization does TARURA have other group discussion, Public (CHALAO) mechanisms to ensure meeting, Villages and Sister Eutropia that community meetings Ward meetings to inform Eugen for awareness raising and raise awareness on about project are taking the impending road place in the respective upgrade project. areas? 94 Legal Services to How is gender balance The Environmental and the public considered and balanced Social Framework (ESF) in the whole process of will guide and provide Sister Eugen, Eng. employment within the direction on how gender Dr Veronica Mirambo RISE Program? will be balanced in the employment process and specifically, the Labor Management Procedures (LMP) will specifically be implemented to ensure gender integration. The Informed MBOGWE What are the proposed Road to be intervened Eng Kileo, Eng Justin Rural Society (IRS) road projects to be have still not been Lukaga implemented in Mbogwe selected. Some candidate DC as part of the RISE roads that are being Program implementation? considered for upgrades in Mbowge include, but are not limited to: Mkweni-Kabanga- Nyanhwiga, Nyakasuluma-Ifuma, Lubeho-Mgaya-Kakumbi, Ishigamva-Busabaga- Ilolangulu, Mzambarauni-Budoda, Lulembela-Keseke- Isebya. Other roads are also being considered for bottleneck 95 improvements. How will TARURA ensure The CBRM embedded in Eng Kileo, Dr. sustainability of the RISE the RISE Program will Veronica Mirambo Program after its ensure that all the roads Eng Justin Lukaga completion? upgraded under TARURA (Mbogwe Council mandate are routinely Manager) maintained. Also, the allocated annual maintenance budget which TARURA receives from the Road Fund Board (RFB) will be used to cater for all TARURA roads. Community Services to How will TARURA ensure TARURA with Eng. Dr. Veronica Development and Vulnerable the empowerment of collaboration with the Mirambo, Sister Relief Trust Orphans. marginalized groups World Bank has prepared Eutropia. (CODERT) during the implementation the Environmental and of the RISE Program? Social Framework documents which will fully give a guide on how issues of marginalized groups are empowered during the implementation of the RISE program. Specifically, the SEP and the VGPF will ensure that engagement of the 96 marginalized groups is done so as to fully inform them on anything pertaining to the implementation of the RISE Program. For example, TARURA and TANROADS will ensure that the marginalized groups are engaged in focus group discussions, public meetings at various levels (such as village or ward) and also the use of Community Development Officers (CDOs) who are already deployed in all Councils (these are part of the PO-RALG) Geita Regional Human Rights, Why has TARURA decided Some of the factors that Eng Kileo NGO Organization mobilization of to implement the project were considered in the Network society in Tanga, Geita, Iringa selection of these (GERENGONET) participation in and Lindi and not to all Regions included: social development regions in Tanzania? and economic factors activities such as the agricultural productivity potential of various agricultural products, mining activities, and social 97 services like schools, hospitals and health centers. Women in Law and Women‟s Rights Will the routine Yes. The routine Eng Raymond, Eng. Development in maintenance groups maintenance groups Dr Veronica Mirambo Africa (WiLDAF) under CBRM be under CBRM will be sustainable? sustainable because TARURA will ensure that the CBRM groups (and their members) are trained by relevant training institutions, registered by BRELA, CRB and PPRA. Nevertheless, TARURA intends to partner with the International Labour Organization (ILO) whom will ensure that entrepreneurial skills are imparted to the members of the groups to enable them sustain themselves whenever routine road maintenance activities are not available during the annual cycle. MBOLAO MBOGWE Will the Environmental Yes, ESIA and RAP for Eng. Dr Veronica and Social Impact First Generation Road Mirambo Assessment (ESIA) and Development (upgrading) 98 Resettlement Action Plan Projects for Wenda- (RAP) for sub-projects Mgama (19km) has been under RISE Program be finalized and disclosed on disclosed? TARURA website; that of Mtili-Ifwagi-Mkuta (14km) is under preparation MBOLAO MBOGWE Advice: The resettlement The resettlement and Sister Eugen and compensation compensation for land calculations need to be of loss will be as per international standards provisions in the RISE since this is a program Programs Resettlement that involves international Policy Framework (RPF) Institutions, for instance and in line with agreed the RISE Program is to be principles during financed by the World negotiations with the Bank. PAPs and recommendations for compensation at full replacement values as prescribed by World Bank ESS5. Resettlement Action Plan will ensure such issues are covered. MBOLAO MBOGWE Will the routine Yes, they will be Dr. Veronica, Eng maintenance groups sustainable because Raymond under CBRM be TARURA will ensure that sustainable? the CBRM groups (and their members) are trained by relevant 99 training institutions and registered by BRELA, CRB and PPRA. Nevertheless, TARURA intends to partner with the International Labour Organization (ILO) whom will ensure that entrepreneurial skills are imparted to the members of the groups to enable them sustain themselves whenever routine road maintenance are not available. This will ensure that their lives are sustained and hence bring about the sustainability of the CBRM. VOLAS Vulnerable groups Will the stakeholders who Relevant stakeholders Dr. Veronica are not residing in who are not residing in Mirambo Mbogwe be included Mbogwe will be allowed during the RISE to participate in the implementation in implementation of the Mbogwe District Council? RISE Program in Mbogwe. WiLDAF Women rights What will be the measures TARURA has prepared Sister Eutropia, Dr. taken by TARURA to various framework Veronica Mirambo protect women when they documents such as 100 are deployed in the ESMF, VGPF, LMP, SEP, implementation of RISE RPF and the ESCP. All Program? such frameworks will ensure the protection of women deployed in the implementation of the RISE Program. Also TARURA will do monitoring and evaluation to ensure that women are protected as per respective frameworks. VOLAS Vulnerable Groups Why does the (emergence Zero US$ budget is Eng Raymond response and allocated to this contingency) component component purposely as been allocated a zero US$ resources for this budget? component will be drawn from the uncommitted and undisbursed Program funds from Component 1 of the Program. This Component will allow for rapid reallocation of uncommitted and undisbursed Program funds in the event of a natural or man-made 101 disaster or eligible crisis. For the reallocation to be done, first the GoT needs to declare an emergency or provide a statement of fact justifying the request for the activation of emergency funding and request the World Bank to reallocate uncommitted and undisbursed Program funds from Component 1 of the Program to support immediate response and recovery needs. 102 3.3 STAKEHOLDERS CONSULTATIONS IN TANGA REGION The NGOs/CSOs consultation in Tanga was conducted on 5th of January 2021 at Tanga Regional Commissioner‟s Office Conference. On 28th December 2020 NGOs/CSOs were invited through emails and follow ups were made through phone calls. During the consultation, 34 representatives from 20 invited NGOs/CSOs attended. NGOs/CSOs are listed in Chapter one above. The list of attendees is attached as Annex 6 of this report. The list of NGOs/CSOs is as follows: 1. Tanga Paralegal; 2. The Vital Inclusive Organisation; 3. HADO; 4. 4H Tanzania; 5. Nguvumali Community; 6. Amend; 7. Tree of Hope; 8. SEEDO; 9. CVS – Tanzania; 10. LSBC; 11. Gift of Hope Foundation; 12. CHAWATA; 13. Village to Town Organisation; 14. AFRIWAG; 15. Center Against Gender Based Violence; 16. PASADIT – Tanga; 17. New Age Foundation; 18. FAEO; 19. TEWOREC; and 20. Islamic Help. The Consultation involved presentations and discussions in English and Swahili languages. Generally, the NGOs/CSOs complimented the TARURA and TANROADS for being able to implement the concept of Citizen Engagement in the preparation of the RISE program and urge for a continuous engagement during implementation of sub-projects. During discussions several concerns/questions were raised and responded, there was no response follow up to be done. Table 7 below shows the Matrix for questions and answers for this consultation. 103 104 TABLE 7: CONCERNS AND QUESTIONS RESPONSE MATRIX IN TANGA REGION S/N Organisation Represented Questions/Concerns Responses Response Area of Provider Interest 1 LSBC Environmental I suggest regular The RISE program is Ms. Conservation monitoring towards conscious about project Domina workers health and workers‟ health that is why Mgoma safety as most of regular inspections and contractors do not monitoring will be conducted provide them with to ensure safety and health of sufficient PPEs; as a workers as stipulated in the result the community LMP. The ESCP mentions the suffers from disability timelines for conducting site from site work related environmental and social accidents and injuries. monitoring to minimize environmental, social, health and safety issues. 2 Gift of Hope Foundation Drug Abuse There are other groups The VGPF clearly recognizes Ms. Joha in Tanga such as drug vulnerable groups as Rashid addicts, prostitutes, historically underserved small-scale miners, and Traditional Local Communities truck drivers. I suggest or indigenous people. The these groups be groups mentioned do not fall recognized as under this category but may vulnerable groups in the be considered under VGPF as they are community engagement economically component during constrained and need to consultations of individual be sensitized for a sub-projects for road safety, 105 behavioral change and job opportunities, HIV/AIDS learn about RISE‟s job awareness and GBV opportunities. It will mitigation trainings and also decrease theft, campaigns. HIV/AIDS transmission and GBV cases during and after program‟s implementation. 3 SEEDO & Nguvumali Environmental Most rural communities As presented in the ESCP, Eng. Community Development Conservation do not have community awareness Humphrey and Education understanding on campaigns will be conducted Kanyenye protecting roads before commencement of & Ms. environments. Since the sub-projects and during their Domina NGO I work with implementation for an Mgoma concerns about understanding of road use. environmental Grievance Redress Mechanism conservation, I request will also be in place to provide you to give us a room for communities at responsibility of sub-projects vicinities to educating our rural present their grievances to communities on find their resolutions. protection of roads and their roads reserves. We can educate them in groups and select one representative in each village as a focal person for educating communities in the vicinity, receiving 106 grievances to prevent roads destruction. 4 Tree of Hope Gender Is there any strategy to As the third component of the Ms. Joha ensure that RISE program states, Rashid communities in Tanga communities within project are going to be vicinities including Handeni, prioritized in Tanga, are expected to employment benefit for employment opportunities? opportunities directly or indirectly once they are sensitized and are ready to work to improve their living standards. 5 In 2018, Tanga was the The SEP the LMP explain how Ms. leading region to have the program will provide a Domina Gender Based Violence room for collecting Gender Mgoma & cases especially to Violence related grievances Ms. Joha children, what strategy and address them accordingly Rashid will the RISE program to all stakeholders related to use to manage Gender the program including Based Violence? There workers and the community. are committees in Also, awareness campaigns village, ward, and on gender-based violence will council level that deal be regularly conducted to site with these kinds of workers, the community and violence, how are they other related stakeholders to mainstreamed in your avoid/minimize GBV cases strategy? during project implementation. Mapping of services for GBV victims will 107 also be conducted. 6 CVS-Tanga HIV/AIDS What is the RISE‟s plan Before and during program Ms. for prevalence implementation there will be Domina Programs for HIV/AIDS HIV/AIDS awareness Mgoma & in Tanga? campaigns and voluntary Ms. Joha testing to project workers. Rashid. 7 VITODO Environmental, Most women in rural The program intends to Eng. Social and communities end up improve roads to be passable Humphrey Natural being in unwanted in all seasons of the year, Kanyenye resources sexual relationships reduce travel costs and to & Ms. Tourism with motor bikers enable communities use the Domina (bodaboda) due to poor most affordable means of Mgoma condition of roads and transports i.e. mini buses. We high transportation are sure this concern may be costs, as they are only reduced as well for the easy means of transport transportation costs are able to use in roads expected to be more with poor condition. I affordable. hope this program will improve our roads quality to let other means of transport i.e. mini buses be used with low costs and reduce the rate of women entering unwanted sexual relationships. 8 How will the RISE The program intends to Ms. program mainstream sensitize vulnerable groups Domina 108 people with disabilities especially people with Mgoma in employment disabilities to take opportunities for the opportunities in different soft RISE? works that they are able to do during project implementation for instance stationary, selling soft drinks to project workers, etc. 9 Tanga - Paralegal Legal services What approach and The program uses Community Eng. to women & which criteria are used Based Routine Maintenance Humphrey children by the program to (CBRM) Model to engage Kanyenye engage community communities in roads groups in roads maintenance. In this model, maintenance. the available communities are sensitized to engage themselves in roads maintenance activities as one of economic activities that can improve their living standards. These groups are encouraged to comprise availability of women in order to improve women living standard by engaging themselves in roads maintenance works. 10 Amend Road Safety What is the RISE‟s Road The program has a package Eng. Safety sustainability to ensure observation of road Humphrey plan after roads safety during and after Kanyenye construction? construction, where road safety signs and other 109 measures proposed in the design will be installed and communities will be sensitized on their use during and after roads construction. 11 Centre Against Gender Based Gender The LMP explains about The program does not intend Ms. Violence reducing child labour. to breach National Labour Domina However, insufficient laws or the World Bank‟s Mgoma understanding and ESS2. Through the LMP economic hardship in communities will be provided rural communities with awareness to motivate forces children to work parents to take employment to support their opportunities in the project families. How will the and let their children attend RISE program address school as primary and this issue? ordinary level secondary education is provided without fees. 12 The Vital Inclusive People with During consultations The program emphasizes to Ms. Organisation disabilities with people with consult communities with Rehema disabilities, how do the groups including people with Witcamp RISE program prepared disabilities. Therefore, the to communicate with ones that do not hear will be the ones who do not communicated in sign hear? language. 13 4H Tanzania Community Are there any policies to The contractor can improve Eng. Development encourage contractors infrastructures of nearby Humphrey improve the condition social services i.e schools only Kanyenye of infrastructures at the when he wishes to do so but 110 vicinity of their project cannot be forced if the said area i.e. school toilets, activities are not included in fences, etc. their scope of works. However, if the said activity seems to be significant for road safety purposes, the contractor can construct structures to nearby potential risky areas i.e. hospital or school fence, maintain passability in project road peripherals, etc. 14 SHIVYAWATA People with I have been Participation of community Eng. Disabilities participating in the in roads works is part of the Humphrey installation of road RISE‟s Community Based Kanyenye safety signs of roads at Routine Maintenance (CBRM) my vicinity. But now Model. In this model, those signs have been communities will get an damaged and removed opportunity to be sensitized to and there is no sign of conduct roads works and the reinstallation. What is eligible groups will be the RISE‟s sustainability employed to conduct read strategy for road signs? maintenance activities including maintenance/reinstallation of road safety signs. Therefore, the program is willing to promote sustainability of road safety signs. 111 15 HADO Environmental I propose that The third RISE‟s component is Ms. Conservation communities to be about Community Domina engaged during road engagement, inclusion and Mgoma designs as they may protection where before provide accurate construction, communities at information based on the project‟s vicinity are how they normally use consulted for their views. For the existing road i.e. instance, in the first- may propose where to generation roads in Iringa locate bus stops, etc. region, TARURA and TANROADS with technical assistance of Amend conducted two rounds of consultations with communities living at roads vicinities in groups of the elderly, women, men, school children, people with disabilities and truck drivers. The first round of consultation involved collection of existing roads conditions, how safe do communities feel when using the road, and what should be done if the road is to be upgraded. This informed the preliminary designs of the roads. The second round aimed at presenting the draft designs to let the communities confirm if their 112 views had been addressed or any proposed changes were needed. 16 I propose tree planting After completion of Eng. on road sides to be construction, trees will be Humphrey done after completion planted on roads‟ sideways as Kanyenye of roads construction to one of environmental filter dust. initiatives of filtering dust, and preventing erosion. 17 After these Up to this stage, the Eng. preparations, studies, Government of Tanzania and Humphrey designs, consultations rural communities are excited Kanyenye and information about this program as it has a disclosure, what if the big chance of improving rural program fails? accessibility and improving transportation of raw materials, services and people in rural areas. For instance, the first generation projects of Iringa – Kilolo, Wenda Mgama and Mtili – Ifwagi – Mkuta Roads in Iringa region will improve rural connectivity from Iringa rural, Mufindi and Kilolo to Iringa Municipal. 113 18 PASADIT -Tanga Community During compensation The RPF explains about Ms. Joha development and relocation there are grievances redress Rashid those who are mechanism process dissatisfied but do not specifically for compensation know where to take and relocation based their complaints. As a complaints/grievances to result, they end up provide a room for dissatisfied destroying roads PAPs to raise their furniture instead. How complaints/grievances. The is the program prepared program aims to effectively be to deal with attentive in such grievances compensation and to ensure the PAPs are relocation based satisfied. grievances? 19 TEWOREC – Tanga Community In Handeni there is a At this point sub-projects for Eng. development district bus stand that is this program have not yet Humphrey in poor condition. What been identified, so there is no Kanyenye. is the program‟s plan specific plan for the Handeni about it? district bus. The focus of the program will, nonetheless, be ensuring rural connectivity. 20 AFRIWAG Community How will the program The RPF encourages PAPs to Ms. development ensure that PAP‟s include their spouses and Domina spouses are engaged in other family members in the Mgoma compensation process? whole compensation process. 114 21 New Age Foundation – Tanga Community TARURA and Thank you for your comment. Eng. development TANROADS should have We will work on it. Humphrey a good communication Kanyenye strategy to their stakeholders not only for the RISE program, but also for all projects. The TCRA‟s communication strategy is a good example to review and customize accordingly. 115 3.4 THE NATIONAL WEBINAR FORUM OF JANUARY 2021 The national consultation was virtually done through a webinar (an internet-based forum/seminar) and with the objective of introducing the revised scope of the RISE Program to the public and all the stakeholders and gather comments for improvement, as well as discussing the RISE environmental and social risk management instruments. The consultation was held on 13th of January 2021 and targeted national and international NGOs/CSOs. NGOs/CSOs were invited through emails containing an invitation note and a link that directed invitees to the attachment of ESF documents; the invitation was sent on 31th December, 2020 and invitation follow up was done through phone calls. Invitations were also publicly announced in TANROADS and TARURA‟s websites (tarura.go.tz and tanroads.go.tz) and newspaper notifications (Daily News and Habari Leo) on 11th of January, 2021 (see press noted in Annexes 10 and 11). The ESF documents shared were Environmental and Social Management Framework (ESMF); Resettlement Policy Framework (RPF); Stakeholder Engagement Plan (SEP); Labor Management Procedures (LMP); Vulnerable Groups Planning Framework (VGPF); and Environmental and Social Commitment Plan (ESCP). A total of 23 participants from nine (9) organizations attended the workshop: 1. ILO; 2. TRL; 3. Tanzania Land Alliance; 4. Legal Human Rights Center; 5. OSHA; 6. NEMC; 7. Tanzania Gender Network Programme; 8. Women Legal Aid; and 9. Tanzania Coalition for Social Development. The Consultation involved presentations and discussions in English language. Generally, the NGOs/CSOs complimented the TARURA and TANROADS for being able to implement the concept of Community Engagement in the preparation of the RISE program and urge for a continuous engagement during implementation of sub-projects. During discussions several concerns/questions were raised and responded, there was no response follow up to be done. The questions and answers for this consultation are shown in Table 8 below. The list of participants is attached as Annex 7 of this report. 116 117 TABLE 8: CONCERNS AND QUESTIONS RESPONSE MATRIX IN THE NATIONAL WEBINAR CONSULTATION Name Organisation Represented Questions/Concerns Responses Response Area of Provider Interest Abel Sembeka NEMC HQ ESIA If stakeholders are fully This will depend on the Eng. Humphrey engaged starting from basis of the point of not Kanyenye planning stage and most accepting the project. We of them accept project would have to look at implementation except reasons and work on it. one key stakeholder. Through continuous What can be done to consultations, stakeholders ensure that the key get a room to present their stakeholder accepts the views and concerns, and project implementation? when they are not satisfied, the Grievance Redress Mechanism provides a room for stakeholders to present their grievances that leads them not to accept the program. Lilian Liundi TGNP Gender How will the RISE In decision making women Eng. Humphrey program mainstream and people with disabilities Kanyenye. participation of women are being mainstreamed in and people with the program through the disabilities in decision people centered design making and employment approach where various opportunities? groups (women, school children, people with disabilities, the elderly, etc.) are being engaged and included through consultations throughout the sub-project cycles. This was done in the design of the first-generation projects of Iringa for Wenda – 118 Mgama, Mtili – Ifwagi – Mkuta and Iringa – Kilolo roads. It is also expected to be conducted in all RISE‟s future sub-projects. Also, the Community Based Routine Maintenance (CBRM) will offer employment opportunities to local communities. How will the program TARURA has conducted Ms Joha address GBV and sexual mapping of GBV service Rashid, Ms. corruption during providers that the project Mwanamisi implementation? will partner with to train Abdala and Ms. project staff, receive grievances and provide Shukuru Njati. aftercare services. The Contractors in the project will also be expected to prepare and ensure that all workers have signed Codes of Conduct with specific prohibitions on Sexual Exploitation and Abuse. In addition, the Gender policy is about to be prepared and will address these issues. 119 How will the program Women not getting Eng. Raymond address spouses compensation money: This Kileo & especially women be is acknowledged as a Mwanamisi included in compensation Abdala. challenge. The project in processes? the RPF has therefore addressed this through putting in a requirement that consultations for the purposes of compensation involve both spouses. In the RAPs the affected persons will be expected to have joint accounts for the purposes of payment of compensation. Jamal Juma-Tala Tanzania Land Does TARURA have the TARURA has the baseline Eng. Humphrey Alliance baseline of roads with condition of all its road Kanyenye their conditions? Why network in the District consult ASAS as there are Roads Management System roads connected with (DROMAS). As mentioned hospitals, schools, etc. are during the presentation, in poor conditions and selection of roads for the haven‟t been mentioned first-generation projects in the presentation. was based on multi-criteria analysis. The multi-criteria analysis involved consultation of different stakeholders including schools, village leaders, etc. Jamal Juma-Tala Tanzania Land In a conflict of local laws None of the identified sub- Ms. Joha Alliance and World Bank‟s projects this far require Rashid Framework, where relocation and thus we National/Local laws on have not identified the sites 120 relocation do not satisfy for them. This is the reason needs of the program, the the project has designed ES Framework is followed. framework documents to I want to know if any land guide sub-project specific has been acquired. documents to mitigate risks of: land loss, vulnerable groups, bio-diversity, labour, etc. Jamal Juma-Tala Tanzania Land Why has the program not For the identification of Ms. Mwanamisi Alliance yet identified vulnerable vulnerable groups and Abdala. groups in the VGPF until relocation plots: the now? specific subprojects have not been identified at this point in time. Once the sub-projects have been identified that‟s when sub- project specific risks will be picked and managed. Jamal Juma-Tala Tanzania Land The RISE program has The program has an Eng. Humphrey Alliance come up with well implementation manual Kanyenye. documented framework showing responsibilities of guiding how the program various actors involved in will be implemented. But, the program. with my experience from This is mostly caused by Dr. Veronica previous projects, what‟s improper preparation of Mirambo written in project tender documents where documents is not what is E&S issues are mostly not being implemented at incorporated in the Bill of project sites. How will this Quantities (BoQ). The RISE program assure program ensures that compliance with the tender documents with prepared frameworks? itemized BoQ for each Environmental and Social impact mitigation activity which will ensure that a full-fledged Contractors Environmental and Social 121 Management Plan (CESMP) is in place to ensure implementation of the environmental and social safeguards on the site. The program ensures a Shukuru Njati. close working relation with E & S issues regulators i.e. NEMC, OSHA, etc. Jamal Juma-Tala Tanzania Land What‟s the role of NGOs & NGOs/CSOs form an Eng. Raymond Alliance CSOs in the RISE integral part of project Kileo Program? preparation and implementation. For example, the People Centered Design was undertaken jointly with Amend which is an NGO working on Road Safety. Going forward, NGOs/CSOs will be consulted at project design and their views will be taken into consideration and feedback provided. NGOs/CSOs will also be engaged as partners when it comes to dealing with the risks of GBV/SEA during project implementation. In addition, during resettlement planning NGOs will also be part of The District Grievance Redress Committee (DGRC). 122 How will institutions (e.g. TARURA knows its road Eng. Humphrey Schools, health centers) reserves in its road Kanyenye. that might be affected by network. The program will RISE sub-projects be strive to minimize land compensated? acquisition by following existing road alignments. For this program, a Resettlement Policy Framework (RPF) has been prepared to guide all issues of resettlement as well as land acquisition. Maria Theresa ILO Geneva Many thanks for the Thank you for the Ms. Domina Gutierrez interesting presentation. compliment. Looking Mgoma. I just wanted to mention forward to working with that the ILO as part of its you in a near future. collaboration with TARURA has elaborated a Technical Manual for Community Engagement and Gender Mainstreaming under the RISE Program. We look forward to continuing collaborating with you. Robin Workman TRL I‟m very happy to see that Yes, other transport Ms. Domina communities participation services appropriate to Mgoma is core to this program, local community are will there be some considered in the people consideration of the centered design approach transport services that consultations and design; would be expected to specifically mini buses develop on the upgraded transportation. Mini buses roads, to ensure they are are the means of transport appropriate for the local that are most affordable by community. most local communities in Tanzania. The people 123 centered design approach consultations and design was conducted in the first generation projects in Iringa, and it was found that in poor condition roads, motor bikes, trucks and buses are the means of transports able to pass and their transport charges are too high to be afforded by local communities. The communities proposed areas for mini bus stops (bus bays) as they expect mini buses are going to solve the problem of high transportation costs. 124 ANNEX 1: LIST OF PARTICIPANTS FROM THE NATIONAL STAKEHOLDER CONSULTATION OF JANUARY 09TH, 2020 125 126 127 128 129 130 131 ANNEX 2 – LIST OF PARTICIPANTS FOR THE CONSULTATION IN IRINGA REGION – 10TH MARCH 2020 132 ANNEX 3 – LIST OF PARTICIPANTS FOR THE NATIONAL WEBINAR FORUM OF 2ND APRIL 2020 No Name of Participant Title Office Email address Mobile No. Chief Executive Officer +255 767 285706 1 Victor Seff TARURA victor.seff@tarura.go.tz Project Engineer +255 717 127 308 2 Raymond Kileo TARURA raymond.kileo@tarura.go.tz Sociologist +255 692 295845 3 Joha Rashid TARURA joha.slim@tarura.go.tz Mwanamisi Abdalla Sociologist +255 713 084878 4 TARURA mwanamisi.abdala@tarura.go.tz Domina Mgoma Environmental Officer +255 719 551440 5 TARURA domina.mgoma@tarura.go.tz Environmental Officer +255 677 883828 6 Dr. Veronica Mirambo TARURA veronica.mirambo@tarura.go.tz +255 784 328988 Fulgence Massawe Director of Advocacy and fmassawe@humanrights.or.tz +255 22 2773038/48 7 Reforms Human Rights Transport Consultant +34 619 10 99 66 8 Maria Jose Sala Pelufo World Bank msalapelufo@worldbank.org Ramon Munoz-Raskin Snr Transport Specialist +255 (222) 163-251 9 and RISE TTL World Bank munozraskin@worldbank.org Social Development +255 784 09017 10 Jacob Omondi Specialist World Bank jobongo@worldbank.org 133 No Name of Participant Title Office Email address Mobile No. Team Assistant +255 784 290263 11 Imma Killasama World Bank ikillasama@worldbank.org Justine Massaba Civil Engineer graduate civil engineer +255 713 063281 12 class of 2019 justinemassaba@gmail.com Sociologist +255 689 901783 Rose Sizar Simba sorayasizar@gmail.com 13 TARURA Iringa Director Rural Road 0784 488897 14 Abdul Digaga TARURA-HQ abdul.digaga@tarura.go.tz Executive Director MVIWATA (The National 0767 389247 Network of Farmers Groups in Tanzania) 15 Stephen Ruvuga savuruga@yahoo.co.uk Executive Director 16 Gabriel Ngoi Mvomero Paralegal Centre mvomeroparalegal@gmail.com 0783 926162 Clerance Nyanga Monitoring and 0718 335577 17 Evaluation Officer Mvomero Paralegal Centre clarenceblasiusjr@gmail.com Executive Director morogoroparalegal@gmail.com 18 Flora Masoy Morogoro Paralegal Centre florafuraha10@gmail.com 0754 477928 Program Officer 0683 683698 19 Augustino Ernest Morogoro Paralegal Centre Project / Monitoring and moroparalegal@gmail.com +255 683 683 698 Evaluation Officer 20 Zakaria Faustin Morogoro Paralegal Centre 134 No Name of Participant Title Office Email address Mobile No. Julius Luhuro Senior Environmentalist +255 754 968131 21 TANROADS HQ juliusluhuro1300@gmail.com Sociologist-Tanga 0718 793699 22 Rehema Mziray TARURA-Tanga Witcamp2004@yahoo.com Ronny Charles Programme Officer 0737 002775 23 Amend rcharles@amend.org Principal Sociologist 24 Gibson Mwaya TANROAD HQ gibsonmwaya@gmail.co 0655-878562 25 Jamal Juma Kafumbe Program Manager Tanzania Land Alliance jamalkafumbee@gmail.com 0787 740302 26 Lembulung M. Ole Kosyando Coordinator NAADUTARO lolekosyando@yahoo.co.uk +255 784 533389 (PASTORALISTS' +255 767 533389, SURVIVAL OPTIONS) 27 Tom Bishop Country Director Amend tbishop@amend.org 0715 461322 28 Zakaria Faustine Tanzania Natural z.faustin@tnrf.org 0652468219 Executive Director Resources 135 No Name of Participant Title Office Email address Mobile No. 29 Alphonce Zenus Land use planning Office Tanzania Natural a.zenus@tnrf.org 0769 472592 Resources 0677 111358 30 Anna Henga Executive Director Legal and Human Right ahenga@humanrights.or.tz 0765 471006 Centre 31 Anna Komba Environmentalist TARURA-Iringa Annakomba96@yahoo.com 0767 436649 32` Salome Kisenge Monitoring and Environmental Human salomekisenge@yahoo.com 0715 280890 Evaluation Manager Rights and Gender 0767 417118 Organization (ENVIROCARE) 33 Lenard Ndamgoba Head of Programes HelpAge Tanzania leonard.ndamgoba@helpage.org 0629 090021 34 Call User 7 35 Call User 8 136 ANNEX 4 – LIST OF PARTICIPANTS FOR THE CONSULTATION IN LINDI – JANUARY 2021 137 138 ANNEX 5: LIST OF PARTICIPANTS FOR CONSULTATION IN GEITA REGION –JANUARY 2021 139 140 141 ANNEX 6: LIST OF PARTICIPANTS FOR CONSULTATION IN TANGA REGION IN JANUARY 2021 142 143 144 145 146 147 ANNEX 7: LIST OF PARTICIPANTS FOR THE NATIONAL WEBINAR FORUM OF JANUARY 2021 No Name of Participant Title Office Email address Mobile No. humphrey.kanyenye@tarura.go.t +255 7545 810140 1 Humphrey Kanyenye RISE Coordinator TARURA WBCU z Project Engineer +255 717 127 308 2 Raymond Kileo TARURA HQ raymond.kileo@tarura.go.tz Sociologist +255 692 295845 3 Joha Rashid TARURA HQ joha.slim@tarura.go.tz Mwanamisi Abdalla Sociologist +255 713 084878 4 TARURA HQ mwanamisi.abdala@tarura.go.tz Domina Mgoma Environmental Officer +255 719 551440 5 TARURA HQ domina.mgoma@tarura.go.tz Principal Environmental +255 677 883828 6 Dr. Veronica Mirambo Officer TARURA HQ veronica.mirambo@tarura.go.tz Environmental Officer robert.daudi@gmail.com +255 758305 484 7 Robert Richard Daudi TARURA MWANZA Environmental Officer annakomba96@yahoo.com +255 767 436 649 8 Anna Chrispine Komba TARURA IRINGA Road Safety faizer.mbange@tarura.go.tz +255 673 345 342 9 Faizer Mbange TARURA HQ Project Engineer richard.missa@tarura.go.tz +255 626 018 698 10 Richard Missa TARURA HQ Accountant lucas.paschal@tarura.go.tz +255 714 226 147 11 Lucas Paschal TARURA HQ 148 No Name of Participant Title Office Email address Mobile No. Transport Consultant +34 619 10 99 66 12 Maria Jose Sala Pelufo World Bank msalapelufo@worldbank.org Ramon Munoz-Raskin Snr Transport Specialist +255 (222) 163-251 13 and RISE co-TTL World Bank munozraskin@worldbank.org Senior Transport +255 22 2163200 Specialist and RISE co- aagarwal2@worldbank.org 14 Atul Agarwal TTL World Bank Social Development +255 784 09017 15 Jacob Omondi Specialist World Bank jobongo@worldbank.org Team Assistant +255 784 290263 16 Imma Killasama World Bank ikillasama@worldbank.org Sociologist +255 689 901783 Rose Sizar Simba sorayasizar@gmail.com 17 TARURA Iringa Sociologist-Tanga 0718 793699 18 Rehema Mziray TARURA-Tanga Witcamp2004@yahoo.com 19 Jamal Juma Kafumbe Program Manager Tanzania Land jamalkafumbee@gmail.com 0787 740302 Alliance 20 Anna Henga Executive Director Legal and Human ahenga@humanrights.or.tz 0765 471006 Right Centre 21 Eng .A. Kidanu ILO kidanu@ilo.org +27128188000 149 No Name of Participant Title Office Email address Mobile No. 22 Robin Workman TRL rworkman@trl.co.uk +44 7971777609, 23 Eng. Malugu Mchanga Principal Inspector OSHA malugumchanga@osha.go.tz +255784409170 24 Lilian Liundi, Executive Director Tanzania Gender Lilian.liundi@tgnp.or.tz 0786 600 099 Networking Liundilian11@gmail.com Program 25 Maria Teresa Gutierrez ILO ndenzakod@ilo.org 0713 083 907 (Dump) 26 Dampu Ndezako ILO ndenzakod@ilo.org 0713 083 907(Dump) 27 Joyce Komanya Legal and Human ahenga@humanrights.or.tz 0765 471006 (Anna Right Centre Anna Henga Henga) (LHRC) 28 Abel Sembeka NEMC dg@nemc.or.tz 29 Theodisia Women Legal Aid l.muhulo@wlac.or.tz +255 754 431 699 30 Donald Limbe Mpuya ILO ndezakod@ilo.ord 0713 083 907 (Dampu) (Dampu) 31 Sam Paul TANZANIA sampaul63@hotmail.com 0767-918918 COALITION FOR SOCIAL DEVELOPMENT(TA 150 No Name of Participant Title Office Email address Mobile No. COSODE) 32 Sr. Eutropia C. Eugen Sociologist TARURA HQ eutropia.eugen@tarura.go.tz 0762616786 33 Shukuru Njati Environmental Officer TARURA HQ Shukuru.njati@tarura.go.tz 0657713071 34 Bebi Kapenya Public Relation TARURA HQ bebi.kapenya@tarura.go.tz +255 688 033 457 35 9UK2qr2pHPX 36 Call User 8 151 ANNEX 8: INVITATION MAIL FOR CONSULTATION TO IRINGA NGOs/CSOs 152 ANNEX 9: SWAHILI VERSION OF INVITATION PRESS NOTE TO RISE WEBINAR FORUM OF APRIL 02ND 2020 153 ANNEX 10: INVITATION PRESS NOTE TO RISE WEBINAR FORUM OF JANUARY 13TH 2021 154 155 ANNEX 11: SWAHILI VERSION OF INVITATION PRESS NOTE TO RISE WEBINAR FORUM OF JANUARY 13TH 2021 156 157 ANNEX 12: CONSULTATION INVITATION LETTERS TO TANGA 158 159 ANNEX 13: CONSULTATION INVITATION LETTERS TO GEITA REGION 160 161 ANNEX 14: CONSULTATION INVITATION LETTERS TO LINDI REGION 162 163 Appendix II: RISE “People-Centered Design” Approach for Rural Roads 1. Rural development heavily relies on low-volume roads that serve the accessibility and mobility functions to all road user groups of the communities. In Sub-Saharan Africa and most of the developing world these rural roads have typically been designed and operated with vehicle-centered approaches whereas, ironically, most of the road users, which are non-motorized, are neglected in the design criteria. As a result, the actual functionality of the roads and the road safety quality have been greatly compromised for the majority of the users which are pedestrians, bikers, motorcyclists and public transport users. 2. Furthermore, the design bias has not been fully cognizant of the different socio- economic groups and vulnerable users that, in many cases, have very different mobility patterns and use the roads for other objectives beyond transport. These includes, among other, children, the elderly, the disabled and women. In contrast, conventional design approaches have disproportionally favoured the minority of users who use automobiles and trucks. This bias, which silences the needs of the majority, hinders inclusion and access to socioeconomic opportunities. Figure 4. School children walking to school in Wenda, Iringa Rural District, Tanzania 3. When an accident happens, or when someone is excluded from opportunities as a result of the road design, the impacts may be long lasting and not only to the victims, but to their families and to the whole community. A vehicle-centered design bias in rural roads silences most road users and disproportionately allows road space to be dominated by the very few vehicles that use it. To maximize utility, low-volume rural road design must keep in consideration the silent vulnerable users from the outset. 4. People-Centered Design Approach for Rural Road Development. Roads to be improved through the RISE Program will engage, include and protect the communities that will benefit from the road improvement and maintenance. In addition to the improvement in road infrastructure, the design approach will consider the mobility needs of all road users and will place special emphasis on avoiding the social and road safety risks that are inherent to roads and that may increase during road construction and operation. The People-Centered Design approach places special emphasis on ensuring that district and regional roads are designed, built and operated with all road users in mind. With it, vulnerable users will not be considered as an afterthought but as a key element of the process. This will be done through a combination of people-centered technical designs, consultation 5. s and road safety audits. 6. Desk-based road infrastructure design and the conventional stakeholder engagement process for road design will be substantially enriched with complementary, carefully-designed citizen engagement activities and road safety audits. This will be accomplished through a series of community consultation rounds targeted at addressing the needs and concerns of all road users. To achieve this, road design will include two people-centered rounds of consultations and two people-centered road safety audits. These tools will be tailored to the realities of the communities that use these low-volume roads. It will assist in informing road solutions that will protect the communities by reducing or limiting exposure to social and road safety risks. Engaging local communities is also expected to increase their participation and decision making, especially for women, and implement approaches that will ensure social inclusion and protection while contributing to mitigate and respond to potential social risks derived by the project such as Gender Based Violence (GBV), HIV/AIDS and Occupational Health and Safety (OHS). Figure 5: Comparison of People-Centered Design Approach vis a vis conventional approach 7. The approach will result in sensitive treatments of all segments of the roads including special interventions in populated areas with bikeways and sidewalks/walkways, traffic-calmed areas with speed management actions (especially in the proximity of 165 schools and clinics), street lighting as needed, signalling, cattle crossing management, public transport stands and bays (catering to all public transport modes such as buses, three-wheelers and moto-taxis), community road and path access, and space for freight needs for loading and off-loading and other needs. 8. Early engagement and the subsequent community-informed interventions will prevent the marginalization of the silent majority of road users that are not properly considered in conventional road design and management. Women will be among the most benefited from the “People-Centered Approach”, since, for example data collected in the Kilolo district project area shows that 60 percent of pedestrians are women and they represent the majority of load carriers. Children accessing schools will also largely benefit through improved accessibility and better safety conditions to create safe paths to school. Moreover, heavy vehicles (trucks, lorries and automobiles), that represent the minority of road users, will also benefit from improved, safer and resilient roads. 9. Rolling Out the People-Centered Design Approach7. All roads to be upgraded or rehabilitated through RISE Component 1 Rural Road Development and Maintenance will be prepared with the “People-Centered Design” approach. The approach was designed and tested with the preparation of the three RISE first generation rural roads improvement projects in the region of Iringa8, Tanzania. This process allowed for capacitating the implementing agencies as well as design and ESIA consultants on people-centered approaches. The thought process and experience will also allow for preparation of tailored guidance for the people-centered approaches. 10. The People-Centered Design Approach includes the following key elements: 11. Active Listening Round of Consultations. A first round of consultations performed at an early stage (prior to preliminary design commencement) will gather voices of the community about current road context, uses, needs, road safety risks along the road, and perceived social risks including gender-based violence and HIV/Aids. These consultations will typically engage all categories of stakeholders in a village ensuring all voices are listened to. This includes primary and secondary school pupils and teachers, the disabled, youth, the elderly, men and women, drivers of public daladalas, bodabodas and bajajis, freight transporters, animal herders, local leaders, representatives of local industry including agribusiness and small farm holders, and any other relevant group along the road. This first round of consultations will inform preliminary design and the environmental and social impact assessment (ESIA) process, collecting information that will ensure that the designs will respond to mobility and accessibility functions for all. 7 During project preparation, the Bank supported TARURA and TANROADS to design and rollout the People-Centered Design approach through RISE project preparation and the institutional strengthening activities included in RISE Component 3 Community Engagement, Inclusion and Protection. Furthermore, the Bank mobilized global expertise as well as the specialized international road safety NGO AMEND to participate in the training and to provide technical assistance to TARURA and TANROADS for the rollout of the consultations. Activities were partially funded with the Technical Assistance to Support the Strengthening of Rural Roads Management in Tanzania (PE-P164920-LEN-TF0A8628), funded through the Corridors for Growth (C4G) Multi-donor Trust Fund (MDTF), administered by the World Bank, with the funding support of UKAid. 8 Wenda-Mgama rural district road (19km) in Iringa Rural district and Mtili-Mkuta rural district road (13km) in the Mufindi district, implemented by TARURA; and the Iringa-Kilolo (33km) regional road for the Kilolo District, implemented by TANROADS. 166 This will add value to inform the conceptual road design and help propose solutions that reduce social and road safety risks, while considering the needs of the vulnerable who face specific challenges using the roads. The approach will have sensitive treatments to discuss with women and men, girls and boys independently to ensure all voices are heard. 12. Discussing Design: Second Round of Consultations. A second round of consultations performed during design review stage will gather feedback from the communities to test that the proposed solution is people-centered and addresses other functions for which the communities currently use road space for. This second round of consultations will intensify engagement beyond conventional consultation practice to discuss the design attributes with all groups previously engaged during the first round of consultations. This engagement will walk through the details of the design proposal and gather detailed information that will be used to review the design as needed. For some complicated locations like a village main square, engagement will also include a discussion on site. The discussions will also cover the management of social risks, including those associated with gender-based violence, HIV/Aids or occupational health and safety during construction. Figure 6. People-centered consultation to women and disabled groups in Ndwili, Kilolo District, Tanzania (left) and School children in Ifwagi, Mufindi District, Tanzania (right) 13. RISE People-Centered Road Safety Audits. The RISE Program will conduct two “People-Centered Road Safety Audits” for each project design, one at preliminary design stage and another one during final design stage. The audits will complement conventional road safety audits approach by placing especial emphasis on the needs of all road users and by carefully analyzing information collected during the people-centered consultations. It will view the road from the perspective of pedestrians, cyclists, public transport users, and all different socio-economic groups that were engaged in the consultation process. These people-centered road safety audits will be implemented by TARURA and TANROADS in-house staff and include both desk review and field work to walk the whole road alignment. 167 Figure 7. People-centered road safety audits in Ndwili, Kilolo District and Wenda, Iringa Rural District, Tanzania 14. With the RISE Program, the Government of Tanzania will implement a people- centered approach to road design with the philosophy of upgrading roads to achieve inclusion and socio-economic opportunities. Rural communities currently make up seventy percent of the Tanzanian population and they are key to the country‟s prosperity. It is time to change the obsolete vehicle-centered approach and innovate with a people- centered approach that listens to these communities and caters to their needs and concerns. 168 Appendix III: A Brief Description of People Centered Consultation For The Rise Pilot Projects To date, two rounds of people centered consultation have been conducted. The first round was conducted from 1st to 4th of June, 2019 for Wenda – Mgama, Mtili – Ifwagi - Mkuta and Iringa – Kilolo roads. The second round was conducted from October 28th to November 1st 2019 form the Wenda – Mgama road; November 11th to 15th 2019 for the, Mtili – Ifwagi–Mkuta road; and November 17th to 22nd 2019 for Iringa- Kilolo road.The consultation included key informant interviews and focus group discussions with a total of 152 people, including local officials, community leaders, women, men, youth, children, the elderly, disabled people, different types of road users and groups representing community activities. The consultation was carried out based on groups which represented age, gender, occupation and fragile groups with the aim of ensuring that all involved felt comfortable to contribute their knowledge and opinions. Particular attention was taken to gather information from those people who might traditionally be marginalized from development activities. The second-round community consultations engagement plan aims to provide feedback to all communities which were involved and consulted during the early stages of RISE community road design development within Ihemi cluster. The consultation was moderated by TARURA and TANROADS staff (a combination of environmental officers, social officers and engineers, from both head offices in Dodoma and Dar es Salaam and Regional offices in Iringa), together with Community Development Officers from Iringa District Council, ESIA, RAP and Design Consultants, overseen by experts from Amend for TARURA and TANROADS. Pictures below explain how the first and second round of people centred community consultation was conducted. Summary of issues raised during Community Consultations conducted along the Mtili - Ifwagi - Mkuta Road and Wenda - Mgama Road The consulted community groups (women, youth, elderly, school children (primary and secondary school) living in Mtili, Ifwagi, Ikonongo and Mkuta Villages along the Mtili - Ifwagi - Mkuta Road as well as those in Wenda, Kikombwe and Lyamgungwe Villages along Wenda - Mgama Road raised their concerns on issues that can be grouped into three (3) major groups which are (a) road safety risks; (b) fears related to roads improvement; and (c) hopes related to roads improvement . during their day to day use of their respective roads (i.e Mtili - Ifwagi - Mkuta Road and Wenda - Mgama Road). a) Road Safety Risks Community concerns related with Road Safety are summarized below: 169  The poor condition of the road causes the bodaboda (motorcyclists) to not be able to maintain a straight line when riding, requiring them to swerve to avoid potholes;  Trucks that carry produce (agro- and forest) along the road tend to „bully‟ the motorcyclists, pushing them off the road;  The road surface can be very slippery when wet, in particular on the slopes;  During the dry season, the road is very dusty, obscuring visibility and increasing the risk of collision with other road users;  All road users sharing the same carriageway, with no segregated pathways for pedestrians or other vulnerable users;  In many places the roads are narrow, with the width insufficient to accommodate multiple users at the same time. This puts vulnerable users such as pedestrians, bicycles and motorcycles at risk when passing other vehicles;  Presence of steep slopes and sharp corners eg. on either side of the bridge to the north-west of Ifwagi village centre are very dangerous, especially when the road surface is wet and slippery;  There are no road signs and no forms of traffic calming (other than a few community-built speed humps in some sections of the roads). b) Fears Related to Road Improvements Members of communities consulted were afraid of:  an increase in road traffic accidents due to increased number of motorized road users;  increased speeds of motorcycles and vehicles;  inadequate road safety education among all road users;  Increase in crime, both during the construction and when the improvements are complete, due to the overall increase in interaction with outsiders and increased; circulation of money and generation of wealth in the villages along the project roads;  Rape and other types of attack, increased cases of STIs and HIV/AIDS infections as more outsiders come to the area.  fears that the road works will cause disruption, blocking the road and making transport more difficult, and causing flooding to houses c) Hopes Related to Road Improvements The most common hopes for any future improvements to the Mtili - Ifwagi - Mkuta Road and the Wenda - Mgama Road are related to economic improvements. For example:  the improved road will bring general economic development to the village, opening up business opportunities;  Business men and women hope that the improved road will bring more people to the area, increasing the number of customers for their businesses;  local male youth will be able to participate in the manual labor 170  Communities hope that the roads will be designed with consideration of all necessary safety facilities so that both motorized as well as non-motorized road users can use them.  The truck drivers and timber and agro produce businessmen hope for reduced journey times and reduced transport costs.  reduced prices of goods, as they expect transport costs to reduce. Table 9 below present the thematic summaries of concerns raised during the 1st round of consultation and the responses provided during the 2nd round of consultation. Table 9: Issues raised and responses during the community consultations in Wenda - Mgama and Mtili - Ifwagi - Mkuta Roads Index Description/Findings Location Solution/Initiative WENDA – MGAMA ROAD a) Road covered with localized Paved surface has been provided as potholes, slippery, dusty per given cross sections obscuring visibility b) Existing road width is Throughout sufficient cross sections have been insufficient to cater for provided all user groups c) Presence of sharp localized The bends/corner have been bends/corners obscuring modified with desirable lines of sight visibility posing risk to (visibility) and signage provided road users e) Absence of road signs or localized Provided, Schedules for road signs traffic calming along the have been included in the book of road drawings f) Poor road condition Localized Paved surface has been provided to causes damages to enhance better riding quality for vehicles leading to vehicles higher operating and maintenance costs as well as transport costs g) Reduced transport Localized With new provided paved road, options along the road transport options will be available especially during rainy throughout the year season 171 i) All types of vehicles use localized Traffic calming measures has been high speeds, especially provided motorcycles Need for road safety Throughout To be done by the Contractor chosen j) education and training to to undertake the project. A local people during and provisional sum will be included in after Road construction the BOQ for this task and will form part of the contract. The road section Wenda Full junction design with concept k) through Wenda village Village options has been done and included centre is at high risk centre in the book of drawings l) High risk through Kikombwe Paved road surface with adequate Kikombwe village to village sight distance have been provided Mlolo junction m) High risk at Mlolo Kikombwe The junction has been modified to T junction village junction and included in the book of drawings n) Steep slope on the road localized The longitudinal profile has been modified to allowable grades under minimum operating speeds for eliminating associated risks. o) Siltation and blockage of Localized Use of lined, wider and deep drains. side drains p) Flooding, excessive Culvert and Culverts with adequate sizes have surface water bridge been proposed and additional relief locations structures provided to carter for the problem Open Provide sufficient side drains, camber drains and any other drains such as mitre drain where deemed necessary s) Impassability during Throughout Use of surface dressing with multiple rainy season, Softening seals is proposed of the surfacing materials, Loss of shape of road s) Generation of dust and Throughout The use of surface dressing loose material t) Generation of dust and Throughout The use of surface dressing loose material 172 Index Description/Findings Location Solution/Initiative MTILI – IFWAGI - MKUTA ROAD a) Scour and erosion Culvert locations Design and provision of protection works including riprap, gabions, grouted stone pitching Erosion of unlined Soil will be tested for side drains. depressiveness, also the flow velocity will be computed using manning formula, if the velocity will be found to be more than 2 m/s, the side drains will be line with appropriate material Grass will be planted in case of bare land so as to reduce the impact of erosion Erosion of unpaved It is proposed to pave the shoulder shoulders Increase in erosion Grassing in area where vegetation due to loss of will be lost during road vegetation construction, pay item for grassing and environmental mitigation measure will be provided in the BoQ b) Siltation and blockage Side drains Use of lined, wider and deep of drainage structures drains. Use of covered drains in urban centres to avoid dumping garbage on drains Culverts Culverts with adequate sizes have been proposed and additional relief structures provided to carter for the problem as well as to enhance the cleaning process c) Flooding, excessive Culvertlocations Culverts with adequate sizes have surface water been proposed and additional relief structures provided to carter for the problem Open drains Provide sufficient side drains, camber and any other drains such as mitre drain where deemed necessary 173 d) Impassability during Throughout Use of surface dressing with rainy season, Softening multiple seals is proposed of the surfacing Sufficient grade is provided to materials, Loss of facilitate quick drainage shape of road e) Generation of dust and Throughout The use of surface dressing loose material Install windbreaks near the gravel road. Plant a wall of shrubs along the side of the road to act as a windbreak Install Traffic Calming devices such as speed humps to reduce drivers speed i. Pictures for the first round of people centred community consultation. Figure 8: A community development Officer of Mufindi consulting schoolchildren of Ifwagi Primary about road safety risks in their day to day road use of the Mtili – Ifwagi – Mkuta road. 174 Figure 9: TARURA staffs consulting motor cyclists at Wenda and TANZAM junction about road safety risks in their day to day road use of the Wenda – Mgama road. Figure 10: TARURA staffs discussing with people with disabilities about road safety risks that they face in their day to day road use of the Mtili – Ifwagi –Mkuta Road 175 ii. Pictures for the second round of people centred community consultation. Figure 11: A road design consultant showing the road design of the Wenda – Mgama road to the community of Kikombwe village and asking for their views on road sections of a particular drawing. 176 Figure 12: One of TARURA’s staffs explaining to the community of Wenda village about the road design and asking their views form the design of the Wenda - Mgama road. 177 Appendix IV – Sample Grievance Registration Forms Table 10: Grievance Registration Form COMPLAINANT DETAILS Name of Complaint: Address: Telephone number District Village / Estate / Street ID number Date of receipt:…………………………… Description of complaint: Nature of grievance:…………………………………………………………………… Location of grievance; Region District Ward Village / Street Cell Location – Name and GPS Coordinates Deadline for Response (60 days from date grievance received): ………………………………………………………………………………………… Signature of complaint ……………………..…………………... Date: ……………… Name and signature of witness;.……………………..…………..Date: …………….... Name of project personnel: ………………………………….….. Date: …………….... Signature of personnel: ……………………………………….. Date: ……………… 178 Appendix V: Sample Grievance Resolution Form Table 11: Grievance Resolution Form COMPLAINANT DETAILS Name of Complaint: Address: Telephone number District Village / Estate / Street ID number Date of response to complaint:……………………………………… ……… Response of complaint: Name of witness (if available) ………………………………………………………… Acknowledgement of resolution of grievance: ……………………………………………………………………………………………………… ……………………………………………………………………………………………………… ……………………………………………………………………………………………………… ……………………………………………………………………………… Location of grievance Region District Division / Ward Village / Street Cell Location Name and GPS Coordinates Signature of complaint ………………………………….. Date: ………………………… Name of project personnel: ……………………………... Date: ………………………… Signature of personnel: ……………………………..…… Date: ………………………… 179 Appendix VI: Sample Grievance Log Table 12: Grievance/inquiry response log form Instructions: This form comprised of two parts: Part A is the response of the committee handing the grievance against the complaints raised by PAPs or other stakeholders. Part B is the clearance/approval of satisfaction or un-satisfaction of the committee response against his/her complaints PART A: FOR OFFICIAL USE ONLY: Reg. Number: Date Opened: Name of the Recorder: Contact Number: Location:………………………………….. Category and classification of complaints or suggestion raised: Comments from Grievance Handling Committee Resolved: Referred Closed: Reasons for Referral: …………………………………………………………………………………………………… ………………………….……………………………………………… Name & Signature of Officer ……………………………………………… …………………………………. Date: …………………… NB: This form will be filled after the committee sits and discusses the complaints and agrees on the responses/solutions PART B: (TO BE FILLED BY PROJECT AFFECTED PERSON/COMPLAINANT) Unsatisfactorily Satisfactorily handled Handled: The information filled above is true and correct to the best of my knowledge. Signature of Complainant: Date: …………………………… ……………………………. Comments from Grievance Handling Committee Resolved: Referred: Closed: Name and Signature of GH Officer Date: ……………………... 180 …………………………………………………………… … 181 Appendix VII: Template for Sub-Projects Stakeholder Engagement Plans The scope and level of detail of the plan should be commensurate and proportionate with the nature and scale, potential risks, and impacts of the project and the concerns of the stakeholders who may be affected by or are interested in the project. Contents: 1. Introduction/Project Description 2. Brief Summary of Previous Stakeholder Engagement Activities 3. Stakeholder identification and analysis a. Affected parties b. Other interested parties c. Disadvantaged / vulnerable individuals or groups d. Summary of project stakeholder needs 4. Stakeholder Engagement Program a. Purpose and timing of stakeholder engagement program b. Proposed strategy for information disclosure c. Proposed strategy for consultation d. Proposed strategy to incorporate the view of vulnerable groups e. Timelines f. Review of Comments g. Future Phases of Project 5. Resources and Responsibilities for implementing stakeholder engagement activities a. Resources b. Management functions and responsibilities 6. Grievance Mechanism 7. Monitoring and Reporting a. Involvement of stakeholders in monitoring activities b. Reporting back to stakeholder groups 182