Documents & Reports

Feedback matters : evidence from agricultural services (English)

Abstract

Feedback tools have become ubiquitous in the service industry and social development programs alike. This study designed a field experiment to test whether eliciting feedback can empower users and increase demand for a service. The study randomly assigned... See More +

Details

  • Jones, Maria Ruth; Kondylis, Florence;
  • 2016/07/26 10:19:03
  • Policy Research Working Paper
  • WPS7768
  • 1
  • 1
  • World
  • The World Region
  • 2016/07/26 10:13:57
  • Disclosed
  • Feedback matters : evidence from agricultural services
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