Environmental and Social Assessment (ESIA) for The Construction of 12 Storied Building of Janata Tower Software Technology Park (STP-2) at Kawran Bazar C/A, Dhaka. Bangladesh Hi-Tech Park Authority (BHTPA) ICT Division, Ministry of Posts, Telecommunications and ICT ICT Tower, 9th Floor, Agargaon, Dhaka-1207 February 2020 Prepared for- Bangladesh Hi-Tech Park Authority (BHTPA) ICT Division, Ministry of Posts, Telecommunications and ICT ICT Tower, 9th Floor, Agargaon, Dhaka-1207 Prepared By- Development Research Initiative (dRi) House -8/7, Road no-01, Block-D, Section- 15, Kafrul Dhaka-1216, Bangladesh Phone and fax: +88-02-9030828, Mob: 01713504255 E-mail: contact@dri-int.org, developmentr.initiative@gmail.com & Development Solutions Consultant Limited (DSCL) House-734 (5-B), Road-10, Avenue-04, DOHS Mirpur, Dhaka -1216, Bangladesh, Tel: +8801822758548 Email: dscl@dsclbd.com; Website: www.dsclbd.com Janata Tower Software Technology Park-2 (STP-2) Page | i Table of Contents List of Figures ............................................................................................................................................... v List of Tables ................................................................................................................................................ v List of Annex................................................................................................................................................. v Abbreviations and Acronyms ...................................................................................................................... vi EXECUTIVE SUMMARY ...............................................................................................................................viii INTRODUCTION ................................................................................................................................... 1 1.1 Project Background ..................................................................................................... 1 1.2 Objectives of ESIA........................................................................................................ 2 1.3 Scope of the ESIA......................................................................................................... 3 1.4 Approach and Methodology ....................................................................................... 3 PROJECT DESCRIPTION ........................................................................................................................ 4 2.1 Planned Activities ........................................................................................................ 4 2.1.1 Project Location and Area of Influence .................................................................. 4 2.1.2 Project Phases and Activities .................................................................................. 7 2.2 Labor Requirement ..................................................................................................... 8 2.3 Implementation Schedule ........................................................................................... 8 2.4 Design Concept............................................................................................................ 8 2.4.1 Proposed Floor Plan ............................................................................................... 8 REGULATORY FRAMEWORK, STANDARDS AND GUIDELINES............................................................ 11 3.1 Introduction............................................................................................................... 11 3.2 National Environmental Acts, Rules, Policies and Strategies .................................... 11 3.2.1 General Discussion ............................................................................................... 11 3.3 World Bank ESF Policy, Directives and Standards – Extent of Relevance ................. 16 3.4 Comparison of GoB legislations and ESF of WB, 2018 .............................................. 21 ENVIRONMENTAL AND SOCIAL BASELINE ......................................................................................... 23 4.1 Introduction............................................................................................................... 23 4.2 Data Sources.............................................................................................................. 23 4.3 Physical Environment ................................................................................................ 23 4.3.1 Land use................................................................................................................ 23 4.3.2 Topography and Soils ........................................................................................... 23 4.3.3 Seismicity .............................................................................................................. 24 4.3.4 Climate.................................................................................................................. 24 4.3.5 Surface Water ....................................................................................................... 27 4.3.6 Drainage ............................................................................................................... 28 4.3.7 Hydrogeology ....................................................................................................... 28 4.3.8 Air Quality ............................................................................................................. 28 4.3.9 Noise Level............................................................................................................ 29 4.3.10 Groundwater Quality............................................................................................ 29 4.4 Biological Environment ............................................................................................. 30 4.4.1 Bio-Ecological Zone .............................................................................................. 30 Janata Tower Software Technology Park-2 (STP-2) Page | ii 4.4.2 Biodiversity of Flora.............................................................................................. 30 4.4.3 Protected Areas and Endangered Species & Red Book Species........................... 30 4.4.4 Traffic Condition ................................................................................................... 30 4.5 Socio-Economic Environment ................................................................................... 31 4.6 Demography and ethnicity ........................................................................................ 32 4.7 Settlement and Housing ............................................................................................ 33 4.8 Public Utilities ............................................................................................................ 33 4.8.1 Water Supply ........................................................................................................ 33 4.8.2 Sanitation.............................................................................................................. 33 4.8.3 Solid Waste Management .................................................................................... 33 4.9 Health Care Facilities ................................................................................................. 34 4.10 Physical and Cultural Heritage .................................................................................. 34 4.11 Social and Cultural Resources ................................................................................... 34 4.12 Small Ethnic Groups and Vulnerable Groups ............................................................ 35 ANALYSIS OF ALTERNATIVE ............................................................................................................... 36 5.1 Site Selection ............................................................................................................. 36 5.2 Without Project Scenario .......................................................................................... 36 5.3 With project Scenario................................................................................................ 36 5.4 Technological Alternatives ........................................................................................ 37 5.5 Conclusions................................................................................................................ 37 ENVIRONMENTAL AND SOCIAL IMPACTS ......................................................................................... 38 6.1 Introduction............................................................................................................... 38 6.2 Impact Identification ................................................................................................. 38 6.2.1 Impacts Related to ESS 1 ...................................................................................... 41 6.2.2 Impacts Relating to labor and working conditions (ESS 2) ................................... 41 6.2.3 Impact Related to Resource Efficiency and Pollution Prevention and Management (ESS 3) 42 6.2.4 Impacts Related to Community Health & Safety (ESS 4) ..................................... 44 6.2.5 Impacts Related on land & assets (ESS 5) ............................................................ 45 6.2.6 Impacts Related to Biodiversity Conservation and Sustainable Management of Living Natural Resources (ESS 6) ................................................................................................ 45 6.2.7 Impacts Related on Tribal/Indigenous Population (ESS 7) ................................... 45 6.2.8 Impacts on Cultural Heritage (ESS 8).................................................................... 45 PUBLIC CONSULTATION AND STAKEHOLDER CONSULTATION PLAN................................................ 46 7.1 Introduction............................................................................................................... 46 7.2 Approach and Methodology for Consultation .......................................................... 46 7.3 Stakeholder Assessment ........................................................................................... 46 7.4 Stakeholder Consultation .......................................................................................... 46 7.5 Summary of Consultations ........................................................................................ 48 ENVIRONMENTAL AND SOCIAL MANAGEMENT PLAN ...................................................................... 54 8.1 Environmental and Social Management Plan ........................................................... 54 8.1.1 Mitigation Measure .............................................................................................. 54 Janata Tower Software Technology Park-2 (STP-2) Page | iii 8.2 Environmental and Social Monitoring Plan............................................................... 61 8.2.1 Objectives ............................................................................................................. 61 8.3 EMERGENCY RESPONSE AND DISASTER MANAGEMENT PLAN ................................ 66 8.4 GUIDELINES FOR ENVIRONMENTAL AND SOCIAL CONDITIONS IN CONTRACT DOCUMENT .......................................................................................................................... 66 8.5 Budget for Implementation of Environmental and Social Management Plan (ESMP)68 INSTITUTIONAL CAPACITY ASSESSMENT AND IMPLEMENTATION ARRANGEMENT ........................ 70 9.1 Institutional Framework ............................................................................................ 70 9.2 Institutional responsibilities ...................................................................................... 70 9.2.1 Department of ICT (DoICT) ................................................................................... 71 9.2.2 Bangladesh Hi-Tech Park Authority (BHTPA) ....................................................... 71 9.2.3 Individual Consultants .......................................................................................... 71 9.2.4 Environment and Social Experts ........................................................................... 71 9.2.5 Project Management Unit (PMU) ........................................................................ 71 9.2.6 Construction and Supervision Consultant ............................................................ 72 9.2.7 Contractors ........................................................................................................... 73 9.3 Assessment of Capacity of BHTPA............................................................................. 73 9.3.1 Action Plan to Strengthen Staffing, Capacity, Systems and Implementation ...... 73 GRIVANCE MECHANISM................................................................................................................. 75 10.1 Grievance Mechanism Structure/Architecture ......................................................... 75 10.1.1 IT/ITeS, STP and University Level Grievance Redress Mechanism during Operation Stage 76 10.1.2 BHTPA Level Grievance Redress Mechanism ....................................................... 76 10.2 Grievance Mechanism Intake Channels .................................................................... 77 10.3 Grievance Registry, Referral, Resolution and Appeals Process ................................ 78 10.4 GRM Monitoring and Reporting................................................................................ 78 10.5 GRM contact information - BHTPA ........................................................................... 78 ANNEXES .................................................................................................................................................... 79 Janata Tower Software Technology Park-2 (STP-2) Page | iv List of Figures Figure 2.1: Location of the Proposed STP-2 ........................................................................................ 5 Figure 2.2: Location Map of 12 Storied Proposed Software Technology Park-2 at Plot No. 49 .............. 6 Figure 4.1: Topography of the Project Area ...................................................................................... 24 Figure 4.2: Average, Monthly Maximum and Minimum Temperature of Dhaka................................. 25 Figure 4.3: Average Monthly Rainfall of Dhaka................................................................................. 25 Figure 4.4: Average Monthly Relative Humidity of Dhaka ................................................................. 26 Figure 4.5: Average Monthly Wind Speed of Dhaka .......................................................................... 26 Figure 4.6: Wind Direction of Dhaka ................................................................................................ 27 Figure 4.7: Average monthly hours of Sunshine in Dhaka, Bangladesh .............................................. 27 Figure 4.8: Sample Collection Location Map of Ambient Air, Noise and Groundwater ....................... 28 Figure 4.9: Ambient Air Quality Monitoring at Near Main Gate ........................................................ 29 Figure 4.10: Noise Level Monitoring at Project Site .......................................................................... 29 Figure 4.11: Ground Water Sampling Near the Main Gate ................................................................ 30 Figure 4.12: An alleyway inside Kawran Bazar .................................................................................. 31 Figure 4.13: Solid waste in the project area...................................................................................... 34 Figure 7.1: FGD and KII Consultations with Project Affected Persons ................................................ 48 Figure 7.2: Consultations with Stakeholders and Project Affected Persons on Draft ESIA ................... 53 Figure 9.1: Proposed Institutional Framework for ESMP Implementation ......................................... 70 List of Tables Table 2.1: Floor Plan of the Proposed Janata Tower ........................................................................... 9 Table 3.1: Summary of Applicable Environmental and Social Laws, Regulations and Policies of GoB .. 11 Table 3.2: World Bank ESF Policy, 2016 and World Bank Groups’ EHSGs, IFC, 2007 ............................ 16 Table 3.3: Comparison of National Environmental Policy and Regulations and ESF, 2018................... 21 Table 4.1: Monthly Average Sunshine hours in Dhaka ...................................................................... 27 Table 6.1: Estimated Construction Water Requirement .................................................................... 43 Table 6.2: Estimated Operation Phase Water Requirement .............................................................. 43 Table 7.1: Findings from Consultations during Beginning Phase to the ESIA ...................................... 48 Table 7.2: Findings from Consultations on the Draft ESIA ................................................................. 50 Table 8.1: Recommended Mitigation Measures of Significant Environmental and Social Impacts ...... 55 Table 8.2: Environmental and Social Management Plan-Monitoring Actions ..................................... 63 Table 8.3: Environmental and Social Monitoring Costs during Construction ...................................... 69 Table 8.4: Remuneration of Experts ................................................................................................. 69 Table 8.5: Summary of the Total Budget .......................................................................................... 69 Table 9.1: Capacity development support (training) ......................................................................... 73 List of Annex Annex 1: Environmental Quality Monitoring Test Results ................................................................ 79 Annex 2: Waste Management Plan (WMP) ...................................................................................... 80 Annex 3: Occupational Health and Safety Plan ................................................................................. 85 Annex 4: Emergency Preparedness and Response Plan..................................................................... 89 Annex 5: Disaster Management Plan ............................................................................................... 92 Annex 6: Standard Operating Procedures for Building Maintenance ................................................. 95 Annex 7: Sample ‘Grievance Form’ and Grievance Mechanism of PRIDE Project.............................. 100 Janata Tower Software Technology Park-2 (STP-2) Page | v Abbreviations and Acronyms AP Affected Persons AR Analytical Reagent JT STP-2 Janata Tower Software Technology Park-2 BBS Bangladesh Bureau of Statistics BCCSAP Bangladesh Climate Change Strategy and Action Plan BMD Bangladesh Meteorological Department BNBC Bangladesh National Building Code BOD Biochemical Oxygen Demand BWDB Bangladesh Water Development Board CBD Convention on Biological Diversity CGS Centimeter, Gram, Second CSC Construction Supervision Consultant COD Chemical Oxygen Demand DEPC Department of Environmental Pollution Control DG Director General DMT Disaster Management Team DoE Department of Environment DOM Department of Meteorology DPHE Directorate of Public Health Engineering EA Environmental Assessment ECA Environmental Conservation Act ECC Environmental Clearance Certificate ECR Environment Conservation Rules EHS Environmental Health and Safety EHSGs Environmental Health and Safety Guidelines EIAs Environmental Impact Assessments ESMP Environmental and Social Management Plan EQS Environmental Quality Standards ERDMP Emergency Response Disaster Management Plan ESIA Environment and Social Impact Assessment ESMP Environmental and Social Management Plan ESS Environment and Social Standard FGD Focus Group Discussion FIs Financial Intermediaries FPIC Free, Prior and Informed Consent FS Feasibility study GHG Green House Gas GBV Gender Based Violence GIIP Good International Industry Practice GIS Geographic Information Systems GoB Government of Bangladesh GPS Global Positioning System GRM Grievance Redress Mechanism HHs Households Janata Tower Software Technology Park-2 (STP-2) Page | vi ICT Information and Communication Technology ICTPs International Conventions, Treaties and Protocols IECs Important Environmental Components IEE Initial Environmental Examination ILO International Labor Organization IPM Integrated Pest Management IUCN International Union for Conservation of Nature MEA's Multilateral Environmental Agreements MoEFCC Ministry of Environment, Forest and Climate Change NCS National Conservation Strategy NEMAP National Environmental Management Action Plan NEQS National Environmental Quality Standards O3 Ozone OMS Operation Management System PMU Project Management Unit PPE Personal Protective Equipment PSCP Pollutant Spill Contingency Plan RA Risk Assessment RAP Resettlement Action Plan SC Supply Chain SEIs Significant Environmental Impacts SRDI Soil Resources Development Institute STP Software Technology Park SWM Solid Waste Management UN United Nations UNFCCC United Nations Framework Convention on Climate Change WB World Bank WHO World Health Organization WMP Waste Management Plan Janata Tower Software Technology Park-2 (STP-2) Page | vii EXECUTIVE SUMMARY Background and Project Description The Project Development Objective (PDO) of the Private Investment & Digital Entrepreneurship (PRIDE) project is “to promote private investment and job creation in economic zones and digital entrepreneurship in hi-tech parks.� The project has four components.  Component 1: Creating an Enabling Environment for Private Investment and Job Creation o Sub-component 1.1: Promoting good governance and administrative efficiency o Sub-component 1.2: Promoting public private participation  Component 2: Supporting phased development of the BSMSN Green Industrial City o Sub-component 2.1: Developing environmentally sustainable and resilience infrastructure o Sub-component 2.2: Last mile infrastructure to implement the Master Plan for BSMSN  Component 3: Creating a dynamic private market for serviced industrial land  Component 4: Strengthening the digital entrepreneurship and innovation ecosystem The first three components will be implemented by BEZA and the fourth component (component-4: strengthening the digital entrepreneurship and innovation ecosystem) will be implemented by BHTPA. PRIDE project will help establish Dhaka as a relevant digital entrepreneurship hub in South Asia. It will do so by facilitating network effects and developing Bangladesh’s first significant agglomeration of IT and ITeS firms in the Kawran Bazar area of the city. In 2015, BHTPA converted an old unused municipal building into the Janata STP. It currently rents out the 72,000 ft2 to 18 small and medium-sized enterprises in addition to some microentrepreneurs hosting 1,000 professionals. It has set aside one floor for an incubation center which currently offers few services. BHTPA is currently acquiring the title to a land plot (0.47 acres) immediately next door of the Janata STP to allow for an expansion of up to 125,000 ft2 of workspace to create a cluster of roughly 200,000 ft2 of micro and small digital enterprises by constructing a 12 storied building (Plot No. 49, south side of Janata Tower, Kawran Bazar, Dhaka). The land is owned by the government, encumbrance free and gated. The combined new Janata STP would host approximately 200 micro entrepreneurs, 100 small firms and 30 medium-sized firms in the IT and ITeS space. The design of the building has not yet been finalized. However, it has been conceptualized that the building would have commercial space with all amenities and utility services such as Conference/Meeting rooms, Display center for entrepreneurs, Cafeteria, Child care facilities, Recreation facilities, Reading room, Sub-station, Sewage Treatment Plant, parking area etc. Objective and Scope of the ESIA The main objectives of the Environmental and Social Impact Assessment (ESIA) are: i. To identify and assess the environmental and social risks and impacts of the project (expansion of Janata Tower) in a manner consistent with the ESSs and relevant laws and policies of GoB; ii. To develop a mitigation hierarchy approach to the project’s environmental and social risks; iii. To help identify differentiated impacts on the disadvantaged or vulnerable and to identify differentiated measures to mitigate such impacts, wherever applicable; The scope of the ESIA is to: i. A review of the environmental and social legislative, regulatory and policy guidelines and considerations relating to the project; ii. A general description of the project and existing physical, biological and socio-economic conditions; Janata Tower Software Technology Park-2 (STP-2) Page | viii iii. Analysis of different alternatives to the project in terms of environmental and social perspectives; iv. Identification and assessment of the potential impacts on the natural and human environment in the project area, from the construction of the project; v. Consultation with the locals/stakeholder involving concerned people in order to identify and act on any undocumented or perceived environmental and social issues. Social and Environmental Baseline The proposed site for the building is located at the West side of the Kawran Bazar, which is the largest wholesale market in Dhaka City. Overall, it is the distribution center for more than one-quarter (27.3%) of all the vegetables, fish, and fruits consumed in Dhaka, and represents the most important market in Bangladesh — with an estimated daily transaction volume of Bangladeshi taka 5 crore (USD 590,260). The market covers an area of 13.5 hectares. Overall, there are around two thousand shops, of which the fresh food market has 300 shops. The market provides jobs for approximately 20,000 people. Of them, approximately 2000 are wholesalers/retailers or arotdars (depot holders). In addition, approximately 10,000 laborers work every night to unload commodities from the trucks and carry and load them in pickups and vans. They primarily work collectively under the leadership of sardars or leaders and retailers. Approximately, 20000 small store owners come to the market every night from all over the city to buy goods from the retailers. Adjacent to the east side of the project area boundary is a market named Hasina market. This market tends to the daily needs of all the people in Kawran Bazar, and has bathhouses, restaurants, barber shops, spice shops, cell phone and flexi Load shops, tea and betel leaf Approximately 250-300 laborers live temporarily in these markets. Around 50 to100-ton solid waste generates daily in the vegetable market area which are collected by the DNCC truck every day morning and dumped into Matuail and/ Aminbazar waste dumping area. Some of the portion of these vegetable wastes are collected by the composting company situated in Bhulta, Narayangonj. There is a covered drain in front (west side) of the project site which is not in operation and is fully clogged by the solid waste from Kawran Bazar vegetable market. There are two more drains available, one is in the east side boundary of the project and another is the main sewer that are in operation. During the night time mainly after 1 AM this road becomes the key unloading space for trucks as well as a business space for the retailers. Environmental and Social Risk and Impact Assessment E&S risks and impacts on Disadvantaged and Vulnerable persons: ESS1 In the Kawran Bazar area, there are different types vulnerable people that include slum dwellers, floating population, and sex workers. However, these people will not be further adversely affected by the project activities as the building will be constructed within the gated premise of the project site. The wholesale market will continue functioning during the construction and operation phases of this building. Thus, it will not disrupt the livelihoods of the vulnerable people who are dependent on the market. E&S risks on labor and working conditions: ESS2 Construction of the high-rise building will involve a range of activities that might pose occupational health and safety if measures or precautions are not taken. During operation phase, maintenance of the building specially the outdoor works at the upper floors would have potential safety issue. E&S risks and impacts relating to Resource efficiency and Pollution Prevention: ESS3 Impact on air quality: Potential impact on the air quality during the construction stage will be due to the fugitive dust and the exhaust gases generated in and around the construction site. During operation phase of the building, pollution of the air may be caused by emission from generators. It is estimated that a typical Generator set emits 25 – 30 pounds of Nitrogen Oxides (NOX) per megawatt hour of power generated. The level of Sulphur Oxides (SOX) depends on the percentage sulphur in the oil being used in the generator. Janata Tower Software Technology Park-2 (STP-2) Page | ix Impact on water quality: There is no natural surface water body near the project site and hence the potential of contamination of surface water is very low. Construction activities such as piling work of building, excavation, concreting work, accidental spillage of hazardous chemicals like fuel oil and lubricant from the construction vehicles, improper storage and disposal of construction waste (debris and cement), solid and liquid waste from the worker’s facilities may mix with rainfall water and it can accumulate on the adjacent drain and hamper their normal operation. The drains have impervious bottom layer and thus the contamination of ground water is unlikely. Construction work would require considerable amount of water for various purposes. Water will be sourced from DWASA. No water shortage is expected during the construction as adequate water is available from DWASA. Soil contamination: If not properly disposed of, the spillage of oil from the machinery, cement residue from concrete mixer plants, sewage and solid wastes, might contaminate the soil. Noise Pollution: Due to the various construction activities, there will be short-term noise impacts in the immediate vicinity of the project area, which may exceed acceptable limits. Also, noise levels are not expected to exceed occupational limits. Nonetheless, noise conservation procedures need to be introduced when necessary. During Operation Phase, noise would be generated from generators. Mitigation measures need to be applied so that the noise generated from the generator sets and pumps can be regulated to acceptable limits. Employees working close to this equipment for extended periods, will be encouraged to wear ear protection. Generation of Solid waste: Solid waste will be generated mainly for dismantling of existing abandoned structures. During construction period, about 20 ft excavation might be needed for laying foundation of the building including two basements. The excavated excess soil will need to be removed from site to a suitable place. Solid waste would also be generated during the operation phase of the building. Certain amount of e-waste in the form of computer and other electronic accessories would be generated which needs to be disposed of properly. Sewage and Liquid waste: Sewage would be generated from the use of toilets and other sources and would be disposed to the central sewer line of DWASA. Pollution to surface water may occur, if not properly managed. Any bursting or choking of internal sewer may cause adverse impact such as foul smell, unhygienic waterlogged condition and health related impact on the live-in population. Therefore, regular maintenance checks shall be carried out by the health and safety staff. E&S risks and impacts relating to Community Health and Safety: ESS4 Movement of vehicles for the transportation of construction materials at the project site would increase the accident and road safety risk. A large number of vendors operate in and around the market throughout the whole night keeping the area one of the busiest night time city center. Hence proper management of movement of vehicles even at the night time will be required to avoid any disruption to the market operation and reduce accident risks. A Traffic Management and Safety Plan is recommended to be prepared by the Contractor to minimize traffic disruption and reduce accident risks during construction. Preparation of this plan will be included as condition in the bidding document. This has been reflected in the ESMP. Sufficient parking space in the building design has to be ensured. Outbreak of fire from electric short circuit or from any other sources might put the safety of the occupants in danger and hence sufficient fire-fighting measures has to be included in the design of the building including fire hydrants and fire exit door. The building should also be designed considering the earthquake force. E&S risks and impacts on land & assets: ESS 5 The project with its current design involves no involuntary resettlement and requires no land acquisition. The project area currently belongs to the Ministry of Housing and Civil Works, and a single family of the ministry employee who is living there informed that if acquired by BHTPA, the ministry will transfer his family to staff quarters. The study found no squatters living in the project site. Janata Tower Software Technology Park-2 (STP-2) Page | x E&S risks and impacts relating to Bio-diversity & Living Natural Resources: ESS 6 There is no forest area in the vicinity and faunas in the area are limited to the common varieties. There are twenty-nine mahogany, two peepal and one jack fruit tree in the project site which will need to be cut-off during construction phase. No thermal discharge would be emitted to any water body. The liquid waste would be discharged to the sewerage system of DWASA, so, the impact on aquatic fauna is insignificant. E&S risks and impacts relating to Indigenous People/Small Ethnic Minorities: ESS7 There are no small ethnic minority people in or around the project site. E&S risks and impacts relating to Cultural Heritage: ESS8 The site does not have any ancient monuments and/or archaeological site. Thus, no impacts are foreseen on cultural heritage due to the construction of this project. If any objects of archaeological interest is discovered on the site during excavation works, shall be the property of the Government and shall be dealt with as per provisions of the relevant legislation. Stakeholder Engagement Plan (SEP) An has been prepared by BHTPA to follow throughout the PRIDE project period. Focused group discussions (FGD) and individual interviews were held with surrounding community members during November 2019. The key findings of the FGDs and interviews are presented in the socio-economic study. Environmental and Social Management Plan (ESMP) An ESMP has been prepared to mitigate Project’s environmental and social risks and impacts. It includes mitigation measures, monitoring plan, capacity building, responsibilities and reporting system and budget. In addition, in a Labor Management Procedure has been developed in conformity with the requirements of the International practice provided in the ESF to deal with labor influx and to ensure safe and healthy working conditions, and a comfortable environment for migrant laborers. A detailed Emergency Preparedness and Response Plan & Disaster Management Plan as well as Annexa Waste Management Plan have been prepared. Annex Bangladesh Hi-Tech Park Authority (BHTPA) will implement the ESMP and other plans in accordance with the GOB and World Bank Environmental and Social Framework. The implementation of these plans will be included in the Environmental and Social Commitment Plan (ESCP) of the Project. Janata Tower Software Technology Park-2 (STP-2) Page | xi INTRODUCTION 1.1 Project Background Information and Communication Technology (ICT) is playing an important role for achieving Bangladesh’s mission of becoming a middle-income country by 2021. To accelerate the economic development of the country, Bangladesh Hi-Tech Park Authority (BHTPA) was established in 2010. The Government of Bangladesh has declared “Vision 2021‟ with a target to make Bangladesh a middle -income country by using Information and Communication Technology (ICT) and by developing favorable business environment for Hi-Tech industries. Information Technology has been identified as the “thrust sector� for the economy of Bangladesh. Government has taken various initiatives to achieve the target. The Bangladesh Hi-Tech Park Authority (BHTPA) was established to encourage digital entrepreneurship and to promote private investment and job creation in the IT and IT-enabled services (ITeS) industry. BHTPA is responsible for the establishment and expansion along with management, operation, and development of Hi-Tech Parks (HTPs) and Software Technology Parks (STPs) within the country. BHTPA is supporting setting up of Bangabandhu Hi-Tech City (BHTC) in Gazipur, Sheikh Hasina Software Technology (IT) Park in Jashore, Bangabandhu Sheikh Mujib Hi-Tech Park in Rajshahi, Sylhet Hi-Tech Park in Sylhet, and Mohakhali IT Village in Dhaka. BHTPA issues licenses to HTPs and STPs that can serve both manufacturing and services companies within the broader ICT sector. BHTPA has also successfully offered training programs and incentives for technical quality certification programs and is planning to establish the first incubation centers within STPs and select technical universities to strengthen the entrepreneurship ecosystem and encourage digital entrepreneurship. The proposed Bangladesh Private Investment & Digital Entrepreneurship (PRIDE) Project t has four components:  Component 1: Creating an Enabling Environment for Private Investment and Job Creation o Sub-component 1.1: Promoting good governance and administrative efficiency o Sub-component 1.2: Promoting public private participation  Component 2: Supporting phased development of the BSMSN Green Industrial City o Sub-component 2.1: Developing environmentally sustainable and resilience infrastructure o Sub-component 2.2: Last mile infrastructure to implement the Master Plan for BSMSN  Component 3: Creating a dynamic private market for serviced industrial land  Component 4: Strengthening the digital entrepreneurship and innovation ecosystem o Sub-component 4.1: Establishing Digital Entrepreneurship Hub in Dhaka o Sub-component 4.2: Digital Entrepreneurship and Innovation Support Program Of these the first three will be implemented by Bangladesh Economic Zones Authority (BEZA), and the fourth component will be implemented by BHTPA. The fourth component—Strengthening the digital entrepreneurship and innovation ecosystem—aims at strengthening the foundation of the digital entrepreneurship and innovation ecosystem in the country. The specific goals are: (a) for STPs and leading universities to evolve into entrepreneurship hubs, (b) to improve the market entry and growth rates of digital startups and small and medium-sized enterprises in the digital economy, and (c) to create a gender-inclusive culture for digital entrepreneurship. The fourth component of the PRIDE Project has two subcomponents: Sub-Component 4.1. Establishing Digital Entrepreneurship Hub in Dhaka that aims to establish Dhaka as a relevant digital entrepreneurship hub in South Asia and Sub-Component 4.2. Digital Entrepreneurship and Innovation Support Program, which will design and implement a digital entrepreneurship and innovation support program to attract more youth and professionals to become digital entrepreneurs; provide start-up and scale-up facilities and services for entrepreneurs in STPs to increase the number of firms that are Janata Tower Software Technology Park-2 (STP-2) Page | 1 investment ready; and establish three university innovation hubs in technological universities across the country. The Sub-Component 4.1. will help establish Dhaka as a relevant digital entrepreneurship hub in South Asia. It will do so by facilitating network effects and developing Bangladesh’s first significant cluster of IT and ITeS firms. BHTPA currently operates the Janata STP in an old but ideally located government building that rents out 72,000 square-ft of workspace to IT and ITeS firms. The building needs upgrading and improved maintenance of common spaces. BHTPA is also acquiring the land next door from another government entity to allow for an expansion of 100,000-125,000 square-ft of workspace to create a proper cluster of up to 200,000 ft2 of micro, small and some medium-sized enterprises that serve the digital economy. The sub-component would finance works, goods and technical assistance to: (a) upgrade and expand Janata STP by adding 100,000-125,000 ft2 of workspace through public and private investment; and (b) assess the feasibility and develop models for private participation for the expansion and management, and then promote private tenants to the site. This STP will host approximately 100 small and medium-sized firms with 2,000 professionals plus another 100-200 micro entrepreneurs. The proposed 12-storied building site is on the land owned by Ministry of Public Works and the land transferring process to BHTPA is underway. The report presents the findings of the Social Impact Assessment (ESIA) of the Expansion of Janata Tower Software Technology Park (EJTSTP). This ESIA has been prepared based on the World Bank Environment and Social Standard (ESS) 1-8 and ESS 10, Bangladesh Labor Law 2006, Bangladesh Labor Rules 2015 and national and international social laws and regulations. The ESIA includes an ESMP. The ESMP describes the mitigation measures, monitoring plan, capacity building, responsibilities and reporting system and budget. The ESIA and ESMP covers the expansion of the Janata Tower only. A separate ESMF for the three incubation centers for which the sites have not been finalized, has also been prepared. In addition to the ESIA and ESMF, a Stakeholders’ Engagement Plan (SEP) and a Labor Management Procedure (LMP) have been prepared by BHTPA to follow throughout the PRIDE project period. In addition, a Waste Management Plan and a Emergency Preparedness and Response Plan & Disaster Management Plan have been provided as Annex 2 and 5 respectively. 1.2 Objectives of ESIA The objectives of the ESIA are: i. To identify and assess the environmental and social risks and impacts of the project (expansion of the Janata Tower) in a manner consistent with the ESSs and relevant laws and policies of GoB to be considered in the planning and design and implementation stage of the park (preconstruction, construction and operation phases); ii. To develop a mitigation hierarchy approach to the project’s environmental and social risks i.e. a) anticipate and avoid risks and impacts; b) minimize or reduce risks and impacts to acceptable levels, if not avoidable; c) once risks and impacts have been minimized or reduced, mitigate; and (d) where significant residual impacts remain, compensate for or offset them, where technically and financially feasible; iii. To help identify differentiated impacts on the disadvantaged or vulnerable and to identify differentiated measures to mitigate such impacts, wherever applicable; iv. To assess the relevance and applicability of social institutions, systems, laws, regulations and procedures in the assessment, development and implementation of projects, whenever appropriate; identify gaps, if any exist; v. Recommend specific measures to avoid or mitigate adverse environmental and social impacts and to enhance positive impacts. Janata Tower Software Technology Park-2 (STP-2) Page | 2 vi. Prepare implementable Environmental and Social Management Plan (ESMP) for managing the environmental and socials impacts and risks and; vii. Recommend suitable institutional mechanisms to monitor and supervise effective implementation of ESMP. 1.3 Scope of the ESIA The scope of the ESIA is to: i. A review of the environmental and social legislative, regulatory and policy guidelines and considerations relating to the project; ii. A general description of the project and existing physical, biological and socio-economic conditions; iii. An analysis of different alternatives to the project in terms of environmental and social perspectives; iv. Identification and assessment of the potential impacts on the natural and human environment in the project area, from the construction of the project; v. Consultation with the locals/stakeholder involving concerned people in order to identify and act on any undocumented or perceived environmental and social issues. 1.4 Approach and Methodology The task of preparing this ESIA report consisted of the following sequential steps:  Identification of all the activities to be undertaken under the project;  Identification and screening of the environmental parameters relevant to the proposed activities through a scoping process;  Field visits to capture environmental and social baseline;  Preparation of Stakeholder Engagement Plan (SEP) and consultation with project affected and interest parties;  Assessment of potential risk and impacts on relevant environmental and social parameters;  Recommending mitigation measures as per mitigation hierarchy to address the potential negative impacts;  Preparation of Environmental and Social Management Plan (ESMP);  Preparation of Labor Management Procedure (LMP).  Provide inputs for the preparation of ESCP The field visits to the project sites helped to identify the environmental parameters/components (relevant to the project actions) which are likely to be affected. The field visit also included participatory approach, which involved discussions with local people in order to identify the perceptions and priorities of the stakeholders in and around the study area. Apart from the local people, information was also obtained from the local school teachers, businessmen and social elites. Key Informant Interviews (KIIs) with concerned government officials were also carried out. Information was also derived from secondary sources such as different reports, journals, satellite imagery analysis, etc. The time for updating of the ESIA does not cover the whole hydrological cycle. Therefore, the study team had to depend on the secondary data sources to some extent. A stakeholder consultation meeting on the key findings of the draft ESIA and the ESMP was held in January, 2020. The recommendations of the stakeholders have been included in this revised version of the ESIA. Janata Tower Software Technology Park-2 (STP-2) Page | 3 PROJECT DESCRIPTION 2.1 Planned Activities The establishment of 12 Storied Software Technology Park-2 will encourage better functioning of BHTPA, smooth and better running of IT/ITES related activities, and development of software & hardware technology industries all over the country. The aim of the project is to create infrastructure for office accommodation and establish other facilities for promoting innovation activities and marketable ideas in the field of Information Technology (IT). The project seeks to create entrepreneurs in IT sector among young generation specially for the STPs. Beyond fostering new entrepreneurs, it will contribute significantly to produce skilled personnel in the IT and IT Enabled Service (ITES) sectors, eventually provide a supply chain (SC) management with the Hi-Tech parks to be established in Bangladesh. The building will consist of about 120,000 square feet floor space which contains utility installations, such as reception, foyer, lobby, lift, stairs, escalators, washrooms and toilets, large open area for display and exhibition, etc. The detailed design of the Software Technology Park-2 has not been completed yet. It would be designed as Smart Building with energy efficient and green RCC building. The building will be clad mostly with thermal Glass, which cuts down heat gains by 50% as against normal curtain wall glass. Further, to minimize the heat gain and to reduce the cooling load. Wherever possible, green technology for the building and environment will be encouraged. Solar panels will be used as per roof capacity. Sufficient open spaces, green spaces and rain water harvesting in the project area shall be ensured. The ceilings and floors will have provisions for cooling ducts and electrical and power services. The Floors will have an elevated system, capable of carrying all the cables and fiber optics and future requirement of any part of the floors. Behind the Service Core, across a corridor, there will be a designated space for mechanical equipment, including compressors for cooling of each floor. For economy and easy maintenance, instead of a centralized cooling system with cooling towers and chilling system, the system is one with a localized A/C. The variable freeze flow (VRF) system for air-conditioning has been recommended, where floor–wise flow is controlled. 2.1.1 Project Location and Area of Influence Project location: The proposed site for the establishment of 12 Storied Software Technology Park-2 is located at Plot No. 49, Kawran Bazar, Dhaka. Kawran Bazar is a mix of Commercial and Residential Area. The project area is a 0.47-acre plot adjacent to the south of the Janata Tower Software Technology Park. This area is dominated by commercial activities, office, institutional and market buildings. The proposed site is located to the East of the Airport-Gulistan Highway about 7 kilometers from the center (zero point) of Dhaka City and about 12 km from the Airport. The key features of the site and its surroundings is as follows: (i) Southside: Dhaka North City Corporation office (ii) East Side: Kacha Bazar and railway station (iii) Westside: Commercial structure (iv) Northside: Janata Tower Software Technology Park-2 Building Area of influence: The area within 1km radius on each side of the project site which would be directly or indirectly impacted has been considered as the area of influence for this project. Janata Tower Software Technology Park-2 (STP-2) Page | 4 Figure 2.1: Location of the Proposed STP-2 To the west there is a 100 feet wide road named Kawran Bazar road. This is key road in this area that crisscrosses the commercial zone from south to north. During the day the road is used for parking of adjacent government and nongovernment office cars, pickups, and buses in two to three lines, sometime Janata Tower Software Technology Park-2 (STP-2) Page | 5 narrowing it to half of its capacity. Commuters are often able to use only one fourth of each thoroughfare in the area. Moreover, for most of the day the road is blocked by a heap of wastes generated by the wholesale market. During night, this road becomes the key unloading space for trucks as well as a business space for the retailers. Often this and adjacent roads have back-to-back traffic until late night as trucks pour in from the country delivering goods. Figure 2.2: Location Map of 12 Storied Proposed Software Technology Park-2 at Plot No. 49 In the north of the project area is the Janata Tower and a 60 feet wide road that connects Kawran Bazar with Farmgate and Tejgaon. During the day the road is used for pickup parking, and at night it is used for transporting goods to the market. Adjoint to the east side of the project area boundary is a market named Hasina market. The market is mainly comprised of approximately one hundred two-storied tin shed shops which are allotted from the Capital Development Authority or Rajdhani Unnayan Kartripakkha (RAJUK). This market caters to the daily grocery needs of all the people in Kawran Bazar, and has bathhouses, restaurants, barber shops, spice shops, cell phone and flex iLoad shops, tea and betel leaf shops etc. There are approximately ten bathhouses and ten restaurants in this market. Moreover, approximately 60-70 of these shops rent out their top floor room to migrant labors to live who work in Kawran Bazar. Each room is usually shared by 4-5 labors. Therefore, approximately 250-300 labors live temporarily in these markets. Finally, adjacent to the south boundary of the project area is another tin shed temporary market that is known as Pepe potti. This market has approximately 32 shops that are divided in two rows. They are used mainly to store and sell vegetables. The project’s footprint plot currently belongs to the Ministry of Housing and Public Works. The plot was an open space before, used by 20-30 retailers who used the space to store and sell vegetables. In 2000, the Ministry of Housing and Public Works evicted these retailers and erected a boundary wall. Those retailers then started using the 100 feet road for their business at night. The consultants tried to identify these evicted retailers. However, due to informal and floating nature of the businesses in the area as well as elapsed time since 2000, no retailers could be found. There are two one-storied abandoned buildings inside the plot, along with one two-roomed tin shed shack. The caretaker of the plot, an employee of the Ministry of Housing and Public Works, lives with his family inside the tin shed shack. He rears ten cows that graze inside the plot. Since he is a Government employee, he will be assigned to a new place of posting where he will have entitled accommodation facilities of equal value. He also has let another person to store his baskets inside the plot. When construction work starts the baskets will be stored in nearby shops. As such no compensation is required for them. There are twenty-nine mehgany (Swietenia Janata Tower Software Technology Park-2 (STP-2) Page | 6 macrophylla), two peepal (Ficus religiosa) and one jack Fruit (Artocarpus heterophullus) tree inside the boundaries. These are young trees having no wood value and they belong to the government. 2.1.2 Project Phases and Activities The following are the three main project phases as planning and pre-construction, construction and operation and various activities under each phase. 2.1.2.1 Planning and Pre-Construction Phase The planning and pre-construction phase of the project involves the following activities. Since the project is planned to be implemented in phases, some of these activities will be in parallel to earlier phases of construction.  Environmental & Social Impact Assessment (ESIA) and the submission of the report.  Clearing the project site  Topographic survey of the proposed construction area.  Geotechnical and sub-soil investigation  Air, water, noise quality monitoring, and analysis  Meteorological data analysis  Present condition of solid waste and drainage system  Social study 2.1.2.2 Construction Phase Activities during construction phase of the project as follows:  Site Development  Clearing of 32 trees and shed for preparing the site  Excavation for laying foundation  Shore protection  Construction of Utilities including electrical power, water supply and gas supply.  Dust suppression  Traffic congestion management  Disruption of pedestrian management  Air pollution control  Noise pollution control  Liquid waste management  Solid waste management  Raw material storage  Worker health and safety  Waste management  Fire detection and Fire Fighting 2.1.2.3 Operation and Maintenance Phase Activities during operation of the project as follows:  Sewage treatment  Solid and kitchen waste management  E-waste management  Drainage system  Community health and safety management  Utilities including electrical power, water supply, and gas supply.  Fire detection and Fire Fighting  IT Network  Elevators & Escalators  Electrical distribution and lighting  Plumbing and sanitary system. Janata Tower Software Technology Park-2 (STP-2) Page | 7  Access Control and Surveillance System JT STP-2 will have its own Operations & Maintenance department fully staffed with experienced and trained engineers and operators for the smooth functioning of the project. These personnel will be hired during project implementation for optimal handover of responsibilities. 2.1.2.4 Decommissioning Phase Decommissioning phase is the final phase in the life cycle of the project after locating the site, design, construction, commissioning and operation for the design life. Most often, it is a process involving operations such as dismantling and demolition of structures, and management of resulting demolished materials. All these activities have to consider the environmental, social, and health and safety requirements for the operating personnel and the general public. The JT STP-2 is expected to function in perpetuity. However, with the completion of project implementation, there will be decommissioning of construction site offices, construction equipment, and other site facilities for workers. This decommissioning activity will be included as line-items in the Bill of Quantities as part of contracts to ensure smooth transition and handover for the intended function of the STP. 2.2 Labor Requirement During construction period, Contractor's labor force will consist mostly of subcontractors and small crews retained to conduct minimal clearing activities, construct temporary way-leave access roads, survey work, and geotechnical investigations. The casual labor will be hired and recruited from surrounding local communities and they should be transported to and from work. The portion of casual labor would be provided a Labor Camp inside the project area. They should be provided security and required facilities during construction work. Necessary steps are needed to be taken during operation phase like wastewater treatment, solid waste management (SWM) etc. At construction period a total number of 50 labor and 5 contractor/sub-contractor will work at this place at a time. 2.3 Implementation Schedule Site development for this project will start in September 2020 and the construction will start at December 2020. This is scheduled to finish at the March 2022. 2.4 Design Concept The design concept is for a modern building with the basic requirements for a software technology park. The floors have been designed with rows of shops and walkways. Each floor will provide separate services. There are provisions for good approach and entry to and exit from the building. The project area is a 0.47- acre plot adjacent to the south of the Janata Tower Software Technology Park-2. This area is dominated by commercial activities, office, institutional and market buildings. The proposed site is located by the East side of the Airport-Gulistan Highway about 7 kilometers from the center (zero point) of Dhaka City and about 12 km from the Airport. Kawran Bazar is famous for whole sale kitchen market. The design considered for adequate provision for parking of vehicles, fire extinguisher and emergency escapes. There is also provision for flower beds in the ground floor for planting flowers and shrubs for beautification purpose. Besides the basement beautification concepts, a rooftop garden can also be maintained to enhance the environmental quality of the building. The site is free from flood and water logging. The design feature should contain universal access facilities. However, there are provisions for drains to effectively drain out rain water from the site plot and discharge to the main drainage system of the City Corporation. Fire separation distance would be maintained from consideration of fire safety between the building and any other building on the site. There might be a particular space for plantation along the cornices. It will increase the beauty and also maintain the eco-friendly features. 2.4.1 Proposed Floor Plan The STP-2 would be a 12 storied software technology park, underground water reservoir, lift, Ramp Janata Tower Software Technology Park-2 (STP-2) Page | 8 facility, stairs, generator room, substation, Fire extinguisher, toilet blocks with provision for both male and female, water supply, parking facilities, etc. The area is adjacent to 120 ft national highway road from west side. The proposed project is designed as a permanent building of column beam structure having 12-storied foundation. Table 2.1: Floor Plan of the Proposed Janata Tower Sl. No. Floor No. Features  Ramp-02 no.  Lift – 02 nos.  Car Parking-35 nos.  Motor cycle- 20 nos. Basement Floor Car Parking 1  Stair- 02 nos.  Power Station  Fire extinguisher  Entry Ramp- 02  Dustbin-03 nos.  Exit Ramp – 03 (01 Emergency)  Ramp-02 no  Lift – 04 nos.  Stair – 02 nos. Ground Floor  Fire extinguisher 2  Reception  Toilet Male/Female – 05 nos.  Escalator-02 nos.  Dustbin-05 nos.  Kitchen-01 nos.  Lift – 04 nos.  Escalator-02 nos. 1st Floor  Stair – 03 nos. 3  Commercial Space  Fire extinguisher  Toilet Male/Female- 05 nos.  Dustbin-05 nos.  Lift – 04 nos.  Escalator-02 nos.  Stair – 03 nos. 2nd Floor  Fire extinguisher 4  Commercial Space  Toilet Male/Female- 05 nos.  Prayer Room-01  Kitchen – 01  Dustbin-05 nos.  Lift – 04 nos.  Escalator-02 nos. 3rd Floor  Stair – 03 nos. 5  Commercial Space  Fire extinguisher  Toilet Male/Female-5nos.  Dustbin-05 nos.  Cafeteria- 01 nos.  Lift – 04 nos.  Escalator-02 nos. 4th Floor 6  Stair – 03 nos.  Commercial Space  Fire extinguisher  Toilet Male/Female- 5nos.  Dustbin-05 nos.  Lift – 04 nos.  Stair – 03 nos. 5th to 6th Floor Plan 6  Fire extinguisher  Commercial Space  Toilet Male/Female-5 nos.  Dustbin-05 nos. 6 7th to 9th Floor Plan  Lift – 04 nos. Janata Tower Software Technology Park-2 (STP-2) Page | 9 Sl. No. Floor No. Features  Commercial Space  Stair – 03 nos.  Prayer Room -01nos  Fire extinguisher  Toilet Male/Female-5 nos.  Dustbin-05 nos.  Club Room – 01 nos.  Gym Room  Lift – 04 nos. 7 10th to 11th Floor Plan  Stair – 03 nos.  Fire extinguisher  Toilet Male/Female-5 nos.  Dustbin-05 nos.  Cafeteria -01 nos.  Lift Machine room– 01 no. Roof Floor  Stair-04 nos. 8  Open to Sky roof  Rain water Harvesting system  Rooftop Garden  Solar Panel System  Dustbin-02 nos. Janata Tower Software Technology Park-2 (STP-2) Page | 10 REGULATORY FRAMEWORK, STANDARDS AND GUIDELINES 3.1 Introduction This chapter highlights the relevant legal provisions which would govern the process of ESIA under which this proposed project falls. These provisions are broadly categorized as policies, legislation, regulations and administrative frameworks. 3.2 National Environmental Acts, Rules, Policies and Strategies 3.2.1 General Discussion The Government of Bangladesh has laid out various policy guidelines, acts and regulations pertaining to environmental and social aspects. All the applicable GOB regulations and their relevance to this project are presented below in Table 3.1. Table 3.1: Summary of Applicable Environmental and Social Laws, Regulations and Policies of GoB S. Act/ Rules/ Laws/ Key Features and purpose Applicability to Project JT No. Regulations STP-2 1 Environment Conservation of environment, The project is categorized Conservation Act, improvement of environmental standards, and as Orange-B. All requisite 1995 control and mitigation of environmental pollution. clearances (LCC and ECC) (amendment in from the DOE shall be 2000, 2002 and obtained prior to 2010) commencement of civil work. BHTPA will proceed with the application for clearance in due course and obtain required clearance before any construction activities are carried out. 2 National  Maintaining the ecological balance, overall With regard to the high Environmental progress and sustainable development of the building construction Policy, 1992 country through the protection and conservation sector the environmental of the environment. policy aims at prevention  Protecting the country from natural disasters of pollution and  Identifying and regulating all types of activities degradation of resources which pollute and degrade the environment caused by energy, waste  Ensuring environemnt-friendly development of and raw material all sectors  Maintain the active association as far as possible with all environmentally-related international initiatives  To adopt corrective measures in phases in industries that cause pollution.  To ensure sustainable use of raw materials in industries and to prevent their wastage. 3 National All industries shall be subject to an EIA; Applicable as the project Conservation  Adoption of pollution additionally, the operation of would require natural Strategy, 1992 the prevention/control technologies shall be resources for enforced; construction.  Hazardous or toxic materials/ wastes shall not be STP-2 project would imported as raw materials; result in reduction in  Import of appropriate and environmentally-sound emission technology;  Dependence on imported technology and machinery gradually be reduced in favor of sustainable local skills and resources Janata Tower Software Technology Park-2 (STP-2) Page | 11 S. Act/ Rules/ Laws/ Key Features and purpose Applicability to Project JT No. Regulations STP-2 4 The National  Protection, restoration and Applicable for the Participation of local Water Policy, preservation of water enhancement of water communities in all water 1999 resources quality sector development  Protection of water quality, including strengthening regulations concerning agrochemicals and industrial effluent  Sanitation and potable water  Fish and fisheries 5 Environment Prescribes processes and requirements for obtaining The project is categorized Conservation environmental clearance. The environmental as red. All requisite Rules (ECR), 1997 clearance certificate (ECC) is provided by the Director clearances (LCC and ECC) (amendment in General of the Department of the from the DOE shall be 2002, 2003 and Environment (DOE). The Environmental Clearance obtained prior to 2010) Certificate must be obtained before any activities are commencement of civil carried out on the site. Projects are classified work. BHTPA will proceed according to impact on the environment into four with the application for Groups: Green, Orange (A), Orange (B) and Red. clearance in due course and obtain required clearance before any construction activities are carried out. 6 National  Identification of key environmental issues affecting Pollution abatement in Environmental Bangladesh; terms of waste Management  Identification of actions necessary to halt or reduce minimization and Action Plan, 1995 the rate of environmental degradation; treatment.  Improvement of the natural and built environment;  Conservation of habitats and biodiversity;  Promotion of sustainable development;  Improvement in the quality of life of the people. 7 Environment Establishes environmental courts and procedure to The Environmental Court Court Act, 2000 make rules for the protection of environmental has established in Dhaka subsequent pollution. Environmental courts are at district level, amendments in but the government may establish courts outside the 2002 and 2010. districts. The courts have the power to take cognizance of offenses relating to pollution. 8 City Corporation Provide primary and public health services, The project must Act 2000 sanitation, water supply, vector and infectious integrate community disease control, etc. to ensure public awareness and health and hygiene of the safety of the residents. residents and workers during the construction stage and take forward appropriate issues to the operational stage. 9 National Forestry Under the policy, due to scarcity of forests, There is no statutory Policy, 1994 forestation is actively pursued with targets to requirement to replace ―implement programs of tree plantation and trees planted for forestation on vacant land and homestead land, beautification, but it is which are under private ownership. ‖ desirable to incorporate tree planting in the project wherever it is practicable to do so as requested by the Commissioner of Forests. 10 Dhaka Forest Applies to all timber transported in the Dhaka area. The Commissioner of Transit Rules 1959 The project is located in the Dhaka north area. Some Forests would be trees inside of the project may be under public works consulted to confirm Janata Tower Software Technology Park-2 (STP-2) Page | 12 S. Act/ Rules/ Laws/ Key Features and purpose Applicability to Project JT No. Regulations STP-2 department control. whereas others may be trees trees planted for planted for beautification. beautification and other protected trees and ascertain rules for marking and removal. 11 Inspection and The manual was written to provide national standard To be complied with Enforcement and uniformity of environmental sampling for the where relevant to Manual (2008) inspection, investigation and chemist in the sampling and analysis Department of Environment (DOE). 12 The Ground Water The ordinance includes i) Management of ground Proposed Project will not Management water resources and ii) Installation of tube-wells at use groundwater source, Ordinance, 1985 any place after license from Upazila Parishad only however, would groundwater also be required then licenses will need to be obtained prior to installation of any tube-wells. 13 Bangladesh BNBC Code is the ultimate code that is followed in Follow the BNBC code National Building Bangladesh to build safe houses and buildings. during and construction Code (BNBC) 2014 Earthquakes and wind effect of different building of building systems are incorporated in this code. However, there are some differences in that as it incorporates modifications by keeping in view the biological, environmental and geological factors in Bangladesh. Moreover, socio-economic factors have also been taken into consideration while preparing this code. 14 Antiquities Act,  This legislation governs preservation of the national The study area does not 1968 cultural heritage, protects and controls ancient have any likely cultural monuments, regulates antiquities as well as the heritage or ancient maintenance, conservation and restoration of monuments of national or protected sites and monuments, controls planning, international significance. exploration and excavation of archaeological sites However, in case of any  This legislation governs preservation of the national chance archaeological cultural heritage, protects and controls ancient findings, the Project will monuments, regulates antiquities as well as the act in consonance to the maintenance, conservation and restoration of Act protected sites and monuments, controls planning, No (The study area does exploration and excavation of archaeological sites not have any likely cultural heritage or ancient monuments of national or international significance. However, in case of any chance archaeological findings, the Project will act in consonance to the Act) 15 The Land The Ordinance governs acquisition and requisition by The law would be Acquisition/ the government of immovable property for any public relevant in case of Requisition of purpose or in the public interest. It may be noted that acquisition of public Immovable contrary to the previous Acts (i.e. Act XIII of 1948), property Property this Ordinance deals only with immovable property No (The project does not Ordinance, 1982 require any land Act acquisition. The law would be relevant in case of acquisition of public property) Janata Tower Software Technology Park-2 (STP-2) Page | 13 S. Act/ Rules/ Laws/ Key Features and purpose Applicability to Project JT No. Regulations STP-2 16 Bangladesh Labor The Act provides the guidance on employer’s extent Provides for the safety of Act, 2006 of responsibility and workers’ extent of rights to workforce during the (amended in compensation in case of injury by accident while construction period. 2013, 2015 and working. It also gives a general framework for Yes (This shall be 2018) Occupation Health and Safety (OHS), welfare, and contractor’s responsibility working conditions of workers. for compliance) A number of sections provide the duties of employers, including conditions of service and employment (sections 3-33), working hours and leave (sections 100- 119), payment of wages (sections 120-137), determination of minimum wage (sections 138-149), and compensation for injuries to workers (sections 150-174). The act also specifies provisions on maternity benefits (sections 45-50), health (sections 51-60), safety (sections 61-88), and labor welfare (sections 89-99). 17 Building and To regulate the employment and conditions of This shall be contractor’s Other service of building and other construction workers responsibility for Construction act, and to provide for their safety, health and welfare compliance 2006 measures and for other matters connected therewith or incidental thereto. 18 Bangladesh This action plan addresses the following strategies Considered the climate Climate Change  Food security, social protection and health to ensure change affect. Strategy and that the poorest and most vulnerable in society, Action Plan including women and children, are protected from (BCCSAP) 2008 climate change. All programs focus on the needs of and revised in this group for food security, safe housing, 2009 employment and access to basic services, including health.  Comprehensive disaster management to further strengthen the country’s already proven disaster management systems to deal with increasingly frequent and severe natural calamities.  Research and Knowledge management to predict that the likely scale and timing of climate change impacts on different sectors of the economy and socioeconomic groups; to underpin future investment strategies, and to ensure that Bangladesh is networked into the latest global thinking on climate change.  Mitigation and low carbon development to evolve low carbon development options and implement these as the country’s economy grows over the coming decades.  Capacity building and Institutional strengthening to enhance the capacity government ministries, civil society and private sector to meet the challenge of climate change. 19 Bangladesh Formulation and revision of national standards. Now Water supply should be Standard it is incorporated into the schedule of ECR 1997 under this consideration Specification for Drinking Water, 1990 20 National Conserve, and restore the biodiversity of the project This strategy will not Biodiversity area for well-being of the present and future affect generations through environmental stability for Janata Tower Software Technology Park-2 (STP-2) Page | 14 S. Act/ Rules/ Laws/ Key Features and purpose Applicability to Project JT No. Regulations STP-2 Strategy and ecosystems; guarantees the safe passage and Action Plan (2004) conservation of globally endangered migratory species, especially birds and mammals in the country; stops introduction of invasive alien species, genetically modified organisms and living modified organisms. 21 The embankment Describe the protection of embankment and drainage Drainage facilities and Drainage Act facilities 1952 22 Water Supply and The Act specifies WASA’s responsibility to develop Construct drainage Sewerage and manage water supply and sewerage systems for system as per WASA Act Authority Act, the public health and environmental conservation. 1996 23 The Energy Provides for utilization of energy for sustainable Follow the Energy Policy Policy (1996) economic growth, supply to different zones of the country, development of the indigenous energy source and environmentally sound sustainable energy development programs. Highlights the importance of ESIA’s for any new energy development project. 24 National Deals with land use for agriculture, industrialization, Follow the land use policy Land use Policy railways and roads, tea and rubber and identifies land (2001) use constraints in these sectors. It may be noted that there are additional policies for these sectors. 25 The Building Ensures prevention of haphazard construction of Follow the Building Construction Act building and excavation of tanks, which are likely to Construction Act (1952) interfere with future the planning of certain areas in country. The acts have follow-up amendments. 26 Ozone Depleting Addresses issues related to Green House Gas (GHG) Use alternate material for Substances emission by phasing out the use of Ozone depleting CFC Rules (2004) substances and ultimately banning use of Ozone depleting substances. 27 Noise Pollution This pertains to prevention of noise pollution and Maintain noise level as Rules (2006) setting standards for noise levels for different per law applications. Yes (This shall be Sets the acceptable sound limit at commercial areas contractor’s responsibility at 70 dB for day and 60dB for night for compliance) 28 The Right to The Act provides for setting out the practical regime Applicable to the project Information Act, of right to information for citizens to secure access to as a whole. 2005 information under the control of public authorities, in order to promote transparency and accountability in the working of every public authority, the constitution of a Central Information Commission and State Information Commissions and for matters connected therewith or incidental thereto. 29 The Penal Code of  a number of provisions protecting women from Yes (This shall be Bangladesh; violence like rape, acid throwing, and attempt to contractor’s responsibility The Suppression cause death or grievous injury for compliance) of Immoral Traffic  provides penalty for forced prostitution, Act 1933; kidnapping, abduction, trafficking in women, The Cruelty to cruelty because of dowry Women Ordinance 1983; Trafficking in Women and Children Act 1993; Janata Tower Software Technology Park-2 (STP-2) Page | 15 S. Act/ Rules/ Laws/ Key Features and purpose Applicability to Project JT No. Regulations STP-2 Prevention of Women and Child Repression Act 2000 30 Bangladesh  Part 7 of the code ensures the safety of life during Yes (This shall be National Building construction, minimization of construction hazards, contractor’s responsibility Code (BNBC) and proper site management and construction for compliance) 2006, 2014 practices.  specifies constructional responsibilities regarding planning and control of the construction as well as the protection of public and workers in the property.  stipulates the minimum requirements of on-site welfare measure for health and sanitation of the workers. Parts 4-6 of the code set the requirement for fire protection measures, standard of construction materials, and structural design of the buildings to ensure safety. 3.3 World Bank ESF Policy, Directives and Standards – Extent of Relevance The following section discusses the relevance of ESF Policy, each of the ten standards (ESS1 to 10) and associated Directive; their requirements are tabulated in Table 3.2. Additionally, it also discusses the relevance and requirements relating to other guidance notes of World Bank. Table 3.2: World Bank ESF Policy, 2016 and World Bank Groups’ EHSGs, IFC, 2007 World Bank ESS Relevance & Extent of Policy, Objectives Requirements Relevance to the Standards, Project Directive World Bank It sets out the mandatory The types of E&S risk and impacts Applicable to this Environment requirements of the Bank in that should be considered in the project and Social Policy relation to the projects it environmental and social for Investment supports through assessment. The use and Project Investment Project strengthening of the Borrower’s Financing Financing. environmental and social framework for the assessment, development and implementation of World Bank financed projects where appropriate. ESS-1 Identify, assess, evaluate, The types of E&S risk and impacts . This component Assessment and and manage environment that should be considered in the includes construction of Management of and social risks and impacts environmental and social a high-rise building with Environmental in a manner consistent with assessment. The use and potential environmental and Social Risks the ESF. Adopt strengthening of the Borrower’s and social risks and and Impacts differentiated measures so environmental and social impacts. that adverse impacts do not framework for the assessment, fall disproportionately on development and implementation the disadvantaged or of World Bank financed projects vulnerable, and they are where appropriate. not disadvantaged in sharing development benefits and opportunities ESS-2  Promote safety and  Requirements for the Borrower Project will be hiring health at work. Promote to prepare and adopt labor following types of the fair treatment, non- management procedures. workers: Janata Tower Software Technology Park-2 (STP-2) Page | 16 World Bank ESS Relevance & Extent of Policy, Objectives Requirements Relevance to the Standards, Project Directive Labor-and- discrimination, and  Provisions on the treatment of i) Direct workers will Working- equal opportunity of direct, contracted, community, include the project Conditions project workers. and primary supply workers, managers and  Protect project workers, and government civil servants. supervisors, who are with particular emphasis  Requirements on terms and employees of BHTPA on vulnerable workers. conditions of work, non- (mix of civil servants  Prevent the use of all discrimination and equal and BHTPA’s own forms of forced labor opportunity and workers employees) , and child labor. organizations. Provisions on ii) All the work force  Support the principles of child labor and forced labor. deployed by the freedom of association Requirements on occupational Contractors and the and collective health and safety, in keeping with Project Management bargaining of project the World Bank Group’s Consultant (for all workers in a manner Environmental, Health, and Safety packages) under the consistent with national Guidelines (EHSG). BHTPA will be law. deemed to be Provide project workers contracted workers. with accessible means to The Contractor(s) raise workplace concerns. might further engage multiple subcontractors; iii) Migrant labors may be employed by the contractor. ESS-3 Promote the sustainable Requires an estimate of gross With respect to Resource- use of resources, including greenhouse gas emissions Resource Efficiency, the Efficiency-and- energy, water, and raw resulting from project (unless project preparation and Pollution- materials. Avoid or minor), where technically and the ESIA process will Prevention-and- minimize adverse impacts financially feasible. Requirements identify feasible Management on human health and the on management of wastes, measures for efficient environment caused by chemical and hazardous materials, (a) energy use; (b) water pollution from project and contains provisions to address usage and management activities. Avoid or historical pollution. ESS-3 refers to to minimize water usage minimize project-related national law and Good during construction, emissions of short and International Industry Practice, in conservation measures long-lived climate the first instance the World Bank to offset total pollutants. Avoid or Groups’ EHSGs. construction water minimize generation of demand and maintain hazardous and non- balance for demand of hazardous waste. Minimize water resources; and (c) and manage the risks and raw materials use by impacts associated with exploring use of local pesticide use. Requires materials, recycled technically and financially aggregates, use of feasible measures to innovative technology improve efficient so as to minimize consumption of energy, project’s foot prints on water, and raw materials, finite natural resources. and introduces specific The project would also requirements for water need to address the efficiency where a project management of solid has high water demand. and liquid waste generated during the construction and operation phases. Janata Tower Software Technology Park-2 (STP-2) Page | 17 World Bank ESS Relevance & Extent of Policy, Objectives Requirements Relevance to the Standards, Project Directive ESS-4  Anticipate or avoid  Requirements on infrastructure, In the project there is Community- adverse impacts on the considering safety and climate likely to be Health-and- health and safety of change, and applying the i) earth excavation, Safety project-affected concept of universal access, use of vibratory communities during where technically and financially equipment, project life-cycle from feasible. construction debris routine and non-routine  Requirements on traffic and road handling and circumstances. safety, including road safety disposal etc. during  Promote quality, safety, assessments and monitoring. construction; and climate change  Addresses risks arising from ii) high likelihood of considerations in impacts on provisioning and direct exposure to infrastructure design and regulating ecosystem service. increased construction, including  Measures to avoid or minimize construction related dams. the risk of water-related, traffic and  Avoid or minimize communicable, and non- equipment community exposure to communicable diseases. especially at road project-related traffic  Requirements to assess risks sections. There are and road safety risks, associated with security no sensitive diseases and hazardous personnel, and review and report receptors such as materials. unlawful and abusive acts to schools, religious  Have in place effective relevant authorities. place, health measures to address center/hospitals in emergency events. the vicinity of the  Ensure that safeguarding project area; of personnel and iii) moderate dust levels property is carried out in from earthworks, a manner that avoids or moderate noise and minimizes risks to the emission level from project-affected traffic congestion communities. and idling of vehicles; and iv) local discomfort or potential conflicts with local people, moderate risk of Gender based Violence (GBV), social disturbance, and communicable diseases due to the low-level influx of migrant workers. ESS-5 Avoid or minimize Applies to permanent or Land acquisition will not Land- involuntary resettlement temporary physical and economic be required for the Acquisition- by exploring project design displacement resulting from project. There are only Restrictions-on- alternatives. Avoid forced different types of land acquisition 32 trees and two one Land-Use-and- eviction. Mitigate and restrictions on access. Does storied tin shed Involuntary- unavoidable adverse not apply to voluntary market structures belonging to Resettlement impacts from land transactions, except where these the Government which acquisition or restrictions affects third parties. Provides need to be removed. on land use by providing criteria for “voluntary� land compensation at donations, sale of community land, replacement cost and and parties obtaining income from assisting displaced persons illegal rentals. Prohibits forced in their efforts to improve, eviction (removal against the will Janata Tower Software Technology Park-2 (STP-2) Page | 18 World Bank ESS Relevance & Extent of Policy, Objectives Requirements Relevance to the Standards, Project Directive or at least restore, of affected people, without legal livelihoods and living and other protection including all standards to pre- applicable procedures and displacement levels or to principles in ESS5). Requires that levels prevailing prior to the acquisition of land and assets beginning of project happens only after payment of implementation, whichever compensation and resettlement is higher. Improve living has occurred. Requires community conditions of poor or engagement and consultation, vulnerable persons who are disclosure of information and a physically displaced, grievance mechanism. through provision of adequate housing, access to services and facilities, and security of tenure. Conceive and execute resettlement activities as sustainable development programs. ESS-6 Protect and conserve Requirements for projects Site clearance activities Biodiversity- biodiversity and habitats. affecting areas that are legally for building construction Conservation Apply the mitigation protected designated for will involve removal of hierarchy and the protection or felling of 32 trees. The precautionary approach in regionally/internationally biodiversity studies the design and recognized to be of high have indicated that the implementation of projects biodiversity value. Requirements project will very that could have an impact on sustainable management of negligibly affect on biodiversity. To promote living natural resources, including biodiversity. the sustainable primary production and management of living harvesting, distinguishing between natural resources. small-scale and commercial activities. Requirements relating to primary suppliers, where a project is purchasing natural resource commodities, including food, timber and fiber. ESS-7 Ensure that the Applies when the Indigenous Not relevant to this Indigenous- development process Peoples are present or have a project. Peoples fosters full respect for collective attachment to the land, affected parties’ human whether they are affected rights, dignity, aspirations, positively or negatively and identity, culture, and regardless of economic, political or natural resource-based social vulnerability. The option to livelihoods. Promote use different terminologies for sustainable development groups that meet the criteria set benefits and opportunities out in the Standard. The use of in a manner that is national screening processes, accessible, culturally providing these meet World Bank appropriate and inclusive. criteria and requirements. Improve project design and Coverage of forest dwellers, promote local support by hunter gatherers, and pastoralists establishing and and other nomadic groups. maintaining an ongoing Requirements for meaningful relationship based on consultation tailored to affected meaningful consultation parties and a grievance Janata Tower Software Technology Park-2 (STP-2) Page | 19 World Bank ESS Relevance & Extent of Policy, Objectives Requirements Relevance to the Standards, Project Directive with affected parties. mechanism. Requirements for a Obtain the Free, Prior, and process of free, prior and informed Informed Consent (FPIC) of consent in three circumstances. affected parties in three circumstances. Recognize, respect and preserve the culture, knowledge, and practices of Indigenous Peoples, and to provide them with an opportunity to adapt to changing conditions in a manner and in a timeframe acceptable to them. ESS-8 Protect cultural heritage Requires a chance finds procedure The location of the Cultural- from the adverse impacts to be established. Recognition of project does not have Heritage of project activities and the need to ensure peoples’ any ancient monuments support its preservation. continued access to culturally and/or archaeological Address cultural heritage as important sites, as well as the need site(s), protected area of an integral aspect of for confidentiality when revealing local importance. sustainable development. information about cultural Not applicable for this Promote meaningful heritage assets that would project consultation with compromise or jeopardize their stakeholders regarding safety or integrity. Requirement cultural heritage. Promote for fair and equitable sharing of the equitable sharing of benefits from commercial use of benefits from the use of cultural resources. Provisions of cultural heritage. archaeological sites and material, built heritage, natural features with cultural significance, and moveable cultural heritage. ESS-9 Sets out how Financial Financial Intermediaries (FIs) to Not relevant as there is Financial- Intermediaries (FI) will have an Environmental and Social no financial Intermediaries assess and manage Management System (ESMS) - a intermediary involved. environmental and social system for identifying, assessing, risks and impacts managing, and monitoring the associated with the environmental and social risks and subprojects it finances. impacts of FI subprojects on an Promote good ongoing basis. FI to develop a environmental and social categorization system for all management practices in subprojects; with special the subprojects the FI provisions for subprojects finance. Promote good categorized as high or substantial environmental and sound risk. FI borrowers to conduct human resources stakeholder engagement in a management within the FI. manner proportionate to the risks and impacts of the FI subprojects. ESS-10 Establish a systematic Requires stakeholder engagement Relevant as the project Stakeholder- approach to stakeholder throughout the project life cycle, will involve a wide Engagement- engagement that helps and preparation and variety of stakeholders and- Borrowers identify implementation of a Stakeholder during its project cycle Information- stakeholders and maintain Engagement Plan (SEP). Requires Disclosure a constructive relationship early identification of with them. Assess stakeholders, both project- stakeholder interest and affected parties and other Janata Tower Software Technology Park-2 (STP-2) Page | 20 World Bank ESS Relevance & Extent of Policy, Objectives Requirements Relevance to the Standards, Project Directive support for the project and interested parties, and clarification enable stakeholders’ views on how effective engagement to be taken into account in takes place. Stakeholder project design. Promote engagement to be conducted in a and provide means for manner proportionate to the effective and inclusive nature, scale, risks and impacts of engagement with project- the project, and appropriate to affected parties throughout stakeholders’ interests. Specifies the project life-cycle. what is required for information Ensure that appropriate disclosure and to achieve project information is meaningful consultation. disclosed to stakeholders in a timely, understandable, accessible and appropriate manner. World Bank Groups’ EHSGs, IFC, 2007 General EHS The General EHS Guidelines Requirements on environmental, Applicable for this Guidelines, April, contain information on health, and safety issues during project 2007, IFC cross-cutting construction of the building . environmental, health, and safety issues potentially applicable to all industry sectors EHS Guidelines The EHS Guidelines contain Requirements on the resource Applicable for this for Construction the performance levels and management of construction project Materials measures that are materials extraction activities such Extraction, April, considered to construction as aggregates, limestone, slates, 2007, IFC materials extraction sand, gravel, clay, gypsum, activities such as feldspar, silica sands, and quartzite aggregates, limestone, slates, sand, gravel, clay, gypsum, feldspar, silica sands, and quartzite 3.4 Comparison of GoB legislations and ESF of WB, 2018 The GoB legislations and ESF, 2018 of World Bank have been compared and gaps if any are summarized in the Table 3.3. Table 3.3: Comparison of National Environmental Policy and Regulations and ESF, 2018 Equivalent National SI.No ESS Environmental Policy and Policy Gaps and its redressal 1 ESS-1 Regulations Impact The ESS 1 requires EA for STP-2 building Environmental Assessment and Assessment (EIA) irrespective of its type. Management of ECA 1995 (amendment in Environmental and 2000, 2002 & 2010 and While, ESIA is required as per ECA 95. Social Risks and Environmental Conservation Impacts Rule 1997 (amendment of in 2002 and 2003) Janata Tower Software Technology Park-2 (STP-2) Page | 21 Environmental and Social Impact Assessment Report Equivalent National SI.No ESS Environmental Policy and Policy Gaps and its redressal 2 ESS-2 Regulations  Bangladesh Labor Act, 2006 The National legal provisions almost cover all Labor and Working (amended in 2013, 2015 requirements in ESS2 except relating to Conditions and 2018) community workers and a functional GRM for  Bangladesh National different types of workers. Hence, under this Building Code (BNBC) 2006, project, a Project’s Labor management plan will be 2014 prepared to regulate working conditions and management of worker relations including workers specific GRM, terms and conditions of employment, non-discriminations and equal opportunity, protection of work force, prohibition 3 ESS-3 Resource-  Environmental The majority of of child/force ESS3 labor provision ofare requirements and addressed OHS. Efficiency-and- Conservation Act (ECA) by existing regulations and indirectly for resource Pollution- 1995 efficiency and climate change aspects. There is no Prevention-and-  Noise Pollution Rules laws and policy regarding Resource Efficiency. Management (2006) 4 ESS-4  Noise Pollution Rules While other acts cover for all of ESS 4 Community- (2006) requirements, gaps exist for Community- Health-and-Safety  Environmental community exposure to health issues Conservation Rule 1997 The gaps are addressed through suitable provisions in ESMP and contractor obligation as part of C-ESMP for Community health and safety include need for OHS plan, Influx management Plan, Workers camp management plan, Traffic and road safety management Plan 5 ESS-5Land-  The Land Acquisition/ No land acquisition is required. The project will not Acquisition- Requisition of Immovable cause any physical and economic displacement. Restrictions-on- Property Ordinance, 1982 No gap is addressed. Land-Use-and- Act Involuntary- Resettlement 6 ESS-6Biodiversity- Not relevant . Conservation 7 ESS-7 • Not relevant Indigenous- 8 Peoples ESS-8 Not relevant Cultural-Heritage 9 ESS-9 Not relevant Financial- Intermediaries 10 ESS-10  Environmental The Project has prepared a Stakeholder Stakeholder- Conservation Act (ECA) Engagement Plan (SEP) to engage with all Engagement-and- 1995 stakeholders relevant to the different components Information-  Noise Pollution Rules of the project. Disclosure (2006)  Right to information Act 2005 Janata Tower Software Technology Park-2 (STP-2) Page | 22 Environmental and Social Impact Assessment Report ENVIRONMENTAL AND SOCIAL BASELINE 4.1 Introduction As part of the ESIA of the construction of the proposed high rise building of extension of Janata Tower STP, an environmental and social baseline survey was carried out in and around the project locations. The specific objectives of the baseline study were: • To gather information on the existing physical environment, biological-ecological environment and socio-economic environment; • To identify the significant environmental and social aspects that are likely to be affected by the proposed projects activities; and Relevant information on physical environment, climate, topography, drainage, geology, soil characteristics, hydrology and water resources, air quality, noise level, soil & sediment quality water quality, etc. have been described in this chapter. Moreover, baseline information on ecology & socio- economic environment have also been described. 4.2 Data Sources Data on physical and biological environment: As a part of baseline survey air, water & soil sample were collected from the study area and sent them to Laboratory for analysis. Ambient noise quality was measured from different locations of the study area. Secondary data from various sources such as BBS, DoE, Department of Meteorology (DOM), Soil Resources Development Institute (SRDI), Bangladesh Water Development Board (BWDB) have also been used. Socio-economic Data: The influence area of 1 km is considered for the study to analyze the local developments at the macro level and is represented with the secondary and primary data, and Stakeholder consultations. A socio-economic profile for the project area was prepared based on the information collected from secondary and primary data sources. Collection of secondary data was done through searching and reviewing censuses, government reports, journals, and newspapers from different sources like Bangladesh Bureau of Statistics, Bangladesh Demographic and Health Survey, Bangladesh Institute of Development Studies etc. The secondary information helped to understand macro level socio- economic profile of the population by gender, ethnicity, vulnerability, poverty, working population and available infrastructure facilities for services in the project influence area. The data was also used in identifying relevant stakeholders and to develop instruments for primary data collection. 4.3 Physical Environment 4.3.1 Land use The project is located in a busy commercial and market area. Surrounding of the project commercial structures at the North, West, South and East side of the project boundary. Most of those structures are multi storied building. There is residential area about 300 m away at the north side of the project. Present land use is mainly urban in the center however other land uses as well including commercial units and increasing numbers of high-rise buildings for commercial establishment and SME industries. 4.3.2 Topography and Soils Dhaka city is situated in the southern half of the Madhupur Tract and Floodplain area with southern river system. Regional elevation of the area gradually declines towards Buriganga River on the south and the elevation ranges from 3m to 5m but is generally around 14m above mean sea level. The project areas are located at Dhaka North City Corporation (DNCC). Two characteristic geological units cover the city and surroundings, including Madhupur Clay of the Pleistocene age and alluvial deposits of recent age. The Madhupur Clay is the oldest sediment exposed in and around the city area having characteristic topography and drainage. The major geomorphic units of the city are: the high land or the Dhaka terrace, the low lands or floodplains and depressions and abandoned channels. Low lying swamps and marshes located in and around the city are other major topographic features. The height of the land gradually Janata Tower Software Technology Park-2 (STP-2) Page | 23 Environmental and Social Impact Assessment Report increases from the east to the west. The land feature of the project area bears uneven elevation. Once, the area was covered with green vegetation. Now, due to rapid growth of population and industrialization, land has been converted to urban use. Figure 4.1: Topography of the Project Area 4.3.3 Seismicity Bangladesh is situated in one of the most tectonically active regions in the world. Here is where three major plates meet (the Indian Plate, the Tibet Sub-Plate, and the Burmese Sub-Plate). The project area is located over the Indian Plate, which is moving north. However due to the location of relevant plates, fault lines and hinge zones, Bangladesh itself is divided into three seismic zones, based on the ranges of the seismic coefficient (note: the seismic coefficient is a measure of how strong an earthquake has the potential to be based on a combination of the mass of the plate and the seismic forces acting on it, as well as how frequently these quakes are likely to occur). As per the seismic zone map, project area falls in the Zone II comprising the south-central part of Bangladesh. It means the project area is prone to moderate seismic intensity. There is no evidence of major earthquakes in the project areas in the recent past moderate seismic intensity. There is no evidence of major earthquakes in the project areas in the recent past. 4.3.4 Climate The climate of Bangladesh is heavily influenced by Asiatic monsoon. The monsoonal influence results in three distinct seasons: (a) Pre-monsoon hot season (from March to May); (b) Monsoon season (from June to September); and (c) Cool dry winter season (from October to February). Janata Tower Software Technology Park-2 (STP-2) Page | 24 Environmental and Social Impact Assessment Report Although less than half of Bangladesh lies within the tropics, the presence of the Himalaya mountain range has created a tropical macroclimate across most of the east Bengal land mass. Bangladesh can be divided into seven climatic zones. The proposed project area is located in the south-central zone. Temperature: Long-term average monthly temperature data (1987-2018) has been collected from Dhaka weather station of Bangladesh Meteorological Department. The highest average recorded temperature in this weather station was 29.15°C in June. The lowest average recorded temperature was found in the month of January which was 18.42°C. Both of the average monthly temperature graphs show that this area faces high temperature from April to September and lowest temperature during winter remains from December to February in the year (Figure 4.2). Monthly Average, Maximum and Minimum Temperature in Dhaka (1987-2017) 40.00 35.00 Temperature (ºC) 30.00 25.00 20.00 15.00 10.00 5.00 0.00 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Average Temp 18.42 22.21 26.38 28.69 29.00 29.15 28.82 29.00 28.72 27.52 24.11 20.04 Maximum Temp 28.48 32.01 36.18 37.15 36.67 35.76 34.61 34.90 35.17 35.01 32.69 29.31 Minimum Temp 9.51 12.28 16.08 18.99 20.59 22.94 24.17 24.19 23.86 20.34 15.75 11.76 Average Temp Maximum Temp Minimum Temp Figure 4.2: Average, Monthly Maximum and Minimum Temperature of Dhaka Rainfall: In Dhaka City rainfall is not abundant, being above 1890 mm. The range of temperature is, as can be expected, much less than to the west, but somewhat more than in South-western zone. This is a transitory zone between the, North-eastern, South-western and western zones. The rainfall data collected from the above stated station represents that maximum rainfall occurs during June to September and the lowest rainfall occurs in November to February during winter season. Statistical data of 1987 to 2017 shows that Dhaka experience more than 300 mm rainfall during monsoon. In the month of December and January of winter season around 10 mm rainfall occurred in the region of Dhaka weather station (Figure 4.3). Monthly Average Rainfall in Dhaka (1987-2017) 500.00 400.00 Rainfall (mm) 300.00 200.00 100.00 0.00 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Rainfall 5.81 19.39 52.10 126.71 267.00 324.58 396.06 313.35 299.23 174.90 25.71 11.35 Figure 4.3: Average Monthly Rainfall of Dhaka Humidity: Humidity remains high in summer and comparatively low in winter season. The statistical data of humidity from 1987 to 2017 indicates that humidity in the Dhaka Station area maximized in June to Janata Tower Software Technology Park-2 (STP-2) Page | 25 Environmental and Social Impact Assessment Report September in the year which is ranges from 80% to 82%. On the other hand, humidity falls around 60% in February, March and April during the winter season in the considered station area (Figure 4.4). Monthly Average Humidity in Dhaka (1987-2017) 100.00 80.00 Humidity (%) 60.00 40.00 20.00 0.00 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Humidity 79.55 73.42 68.52 72.94 78.29 83.23 84.74 84.39 84.42 82.23 79.48 81.13 Figure 4.4: Average Monthly Relative Humidity of Dhaka Wind Speed and Direction: The statistical wind speed data (Figure 4.5) shows that average wind speed maximum value was 3.28 knots in April. The minimum wind speed value was 2.01 knots in the month of December in the area of Dhaka station. In the project areas the predominant wind flows from the northwest but with a high frequency of calm situations (Figure 4.6). Monthly Average Wind Speed in Dhaka (1987-2017) 4 Wind Speed (Knots) 3 2 1 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Wind Speed 2.27 2.5 2.92 3.28 3.2 3.21 3.1 2.81 2.73 2.38 2.16 2.01 Figure 4.5: Average Monthly Wind Speed of Dhaka Janata Tower Software Technology Park-2 (STP-2) Page | 26 Environmental and Social Impact Assessment Report Figure 4.6: Wind Direction of Dhaka Sunshine Hours The sun in Bangladesh regularly shines in the dry season, while in the monsoon season, from June to September, it is rarely seen. Here are the average daily sunshine hours in Dhaka (Table 4.1 and Figure 4.7). On average, January is the sunniest and August has the lowest amount of sunshine. Table 4.1: Monthly Average Sunshine hours in Dhaka Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Sunshine 9 8 7 6 5 3.9 3.4 4 5.6 7 8 7.9 Hour The monthly total sunhours over the year in Dhaka, Bangladesh Source: Weather-and-Climate.com Figure 4.7: Average monthly hours of Sunshine in Dhaka, Bangladesh 4.3.5 Surface Water Dhaka City is enclosed by the Turag- Buriganga River in the west and the Balu-Sitalakhya River in the east, both of which drain into the Meghna in the south, along with the Dhaleswari, old Brahmaputra and other Janata Tower Software Technology Park-2 (STP-2) Page | 27 Environmental and Social Impact Assessment Report rivers outside the city limits. The Ministry of Environment and Forest estimates that 80% of the sewage produced by the 15 million people in Dhaka and surrounding areas enters the rivers untreated, and most of the 7,000 industries dispose of their waste to drainage ditches and rivers without treatment (Dhaka Environment Programme, 2005). It is not surprising that the ecology of the rivers has deteriorated under such pressure, and declining fish catches (26,476 tons in 1983 to 84 to 6,095 tons in 1996 to 97 in North Central Region) are just one indicator of the malaise. The proposed project site is not located near any designated water body. 4.3.6 Drainage The city drainage system consists of surface and underground elements, maintained by Dhaka North City Corporation (DNCC) and DWASA respectively. Surface drains are mainly brick and concrete channels (covered and uncovered), built by the Roads and Highways Department alongside roads, and the Rajuk Planning Authority in residential areas. Underground drains are brick-sided tunnels or AC pipes, built by DWASA. The system covers most of the city but does not function properly because drains are blocked with refuse and building rubble and the design is inadequate to cope with the volume of wet season flows. 4.3.7 Hydrogeology Stratigraphically, Dhaka is characterized by a Pleo-Pleistocene sequence of fluvio-deltaic deposits of a few hundred metres thickness composed of gravels, sands, silts and clays forming the Dupi Tila Formation and the Madhupur Clay Formation. The Madhupur Clay Formation, composed of characteristically red plastic clay to silty-clay and silt, forms an aquitard above fine to coarse-grained micaceous, quartzo- feldspathic sands of the Dupi Tila Formation, and is itself unconformably overlain by the Holocene Alluvium. The Pliocene multi-layered Dupi Tila Formation forms the main aquifer, effectively confined by the semi-pervious Madhupur Clay. The aquifer underlying Dhaka can locally be separated into three units, viz., the Upper Dupi Tila Aquifer (UDTA) (1), Upper Dupi Tila Aquifer (2) and the Lower Dupi Tila Aquifer (LDTA) (3) (DWASA & IWM, 2008), with hydraulic connection between the units facilitated by discontinuity of the intervening aquitard layers. 4.3.8 Air Quality Ambient air samples were collected for 8-hour monitoring in peak hour of the day through Combo sampler. Monitoring data shows that the PM10, NOx, SO2, and CO value are within DOE standards for location and PM2.5 and NOx, value exceeded the DOE standard. Figure 4.8: Sample Collection Location Map of Ambient Air, Noise and Groundwater The Ambient air samples were collected from the boundary of JT STP-2. The result indicates that while some of the parameters are within the acceptable limit, a few exceeds the Bangladesh Quality Standard. The larger particulate matters (PM10) are within the allowable limit but standing close to the threshold Janata Tower Software Technology Park-2 (STP-2) Page | 28 Environmental and Social Impact Assessment Report value indicating that any additional load can impact the quality negatively. On the other hand, the small particulate matters are already above the standard value. Tests results have been shown in Annex-1. Figure 4.9: Ambient Air Quality Monitoring at Near Main Gate 4.3.9 Noise Level Noise level data were collected from the project area. Model SL- 4033 SD (Manufacturer-Lutron, Taiwan) was used to collect noise data. This data was taken Day and Night time. Data were stored in SD Card during monitoring. Later, these data were sent to the lab for analysis. Noise level data were collected in the same locations as air samples. Noise level monitoring performed at day (6 am to 9 pm) and nighttime (9 pm to 6 am). Noise levels (Sound level Meter. Model-SL-4033SD) (A-Weighted) were measured using precision sound level meter for the one-hour duration, and Leq (t) was calculated. Leq (60 min) was used as the monitoring parameter for the period between 0600-2100 hours (peak hours) on normal weekdays. The measurements were carried out according to the equivalent method of USEPA approved methods. The collected noise level data were analyzed and used in the preparation of the report. The Ambient Noise level data were collected from the main gate of JTSTP-2 and in front of proposed project site and are shown in Figure 4.10. East Side of Janata Tower Main Gate of Janata Tower Figure 4.10: Noise Level Monitoring at Project Site From the analysis of the noise result, it is found that noise value for two locations both in the day time is with the DOE standard value for the commercial and residential area (Schedule 4, ECR 1997). Noise level both in day time in Main gate building are within the DOE standard limit. 4.3.10 Groundwater Quality The ground/drinking water resources in the project area are found in three separate aquifers. An upper aquifer: a surface layer consisting mainly of clay and silt, characterized by high porosity but low permeability; composite aquifer: an intermediate layer of mainly fine sand and clay characterized by high Janata Tower Software Technology Park-2 (STP-2) Page | 29 Environmental and Social Impact Assessment Report porosity and moderate permeability (possibility of providing water with hand pumps); and main aquifer: a deeper layer, containing mainly fine to coarse sand. The main aquifer is characterized by high porosity and moderate to high permeability and is separated from the composite aquifer by a clay layer. Fresh groundwater is relatively carbonate-rich with low total dissolved solid contents of less than 500 milligrams/liter (mg/l). Groundwater sample was collected from the tube well around the project area. The water quality of the sample near the project area satisfy the DOE potable water quality standards and are the water is suitable for human consumption because the physical and chemical parameters are found satisfactory and within DOE standards. The toxic metal arsenic, in this groundwater, is found LOD mg/l which satisfy the standard of DOE. The groundwater samples were collected from the near project area of JT STP-2 and in near project site and are shown in figure 4.11. Figure 4.11: Ground Water Sampling Near the Main Gate 4.4 Biological Environment 4.4.1 Bio-Ecological Zone There are 12 Bio-Ecological Zone in Bangladesh.1 According to IUCN, the proposed area for JT STP2 is not under any specific zone and there will not any impact for the zones classified by IUCN. 4.4.2 Biodiversity of Flora A total 32 trees have been recorded from the proposed JT STP 2. There are twenty-nine mehgany (Swietenia macrophylla), two peepal (Ficus religiosa) and one jack Fruit tree (Artocarpus heterophyllus) in the premises of the proposed JT STP2. Shrubs Kamela (Mallotus philippensis), Kestoma/Keura (Glochidion multiloculare), Assar (Grewia microcos), Mankanta (Randia dumetorum) 4.4.3 Protected Areas and Endangered Species & Red Book Species There are no areas in or around the designated and protected for nature conservation, and no rare or endangered and red book species. 4.4.4 Traffic Condition Most of the time this adjacent road has back-to-back traffic until late night as trucks pour in from the country delivering vegetable, fishes, grocery items. During the night time mainly after 1 AM this road 1 Bio-Ecological Zone of Bangladesh, IUCN the world conservation union, 2002 Janata Tower Software Technology Park-2 (STP-2) Page | 30 Environmental and Social Impact Assessment Report becomes the key unloading space for trucks as well as a business space for the retailers. The problem is compounded by the very large population of visit the market and office area, which creates a large volume of pedestrian traffic, and the vast array of public and private transport vehicles including rickshaw, van, auto rickshaw coming together in the area office time. 4.5 Socio-Economic Environment Kawran Bazar is a business district and one of the most important commercial hubs located at the center of Dhaka city, the capital of Bangladesh. It is also the largest food wholesale marketplaces in Dhaka city. It therefore is a bustling area around the clock, where the commercial activities in the high-rise buildings and shopping malls and rush hour traffic during the day is replaced by the hubbubs of street vendors and market stalls and trucks, pushcarts, and vans carrying fish, rice, and vegetables at night. Kawran Bazar and the surrounding business district have a combined area of approximately one square kilometer and are part of the ward 26 (old ward number 39) of Dhaka North City Corporation. On the East it is bounded by city’s only rail line, in the South by Panthapath-Tejgaon link road, and in the North by Kawran Bazar road. A major street of the city—Kazi Nazrul Islam Avenue—runs through west of Kawran Bazar. Overall, it is the distribution center for more than one-quarter (27.3 per-cent) of all the vegetables, fish, and fruits consumed in Dhaka, and represents the most important market in Bangladesh — with an estimated daily transaction volume of Bangladeshi taka 5 crore2. The market covers an area of 13.5 hectares3. It is comprised of four large permanent brick-built markets: Kawran Bazar kitchen market, city corporation market-1, city corporation market-2, and Kawran Bazar small fresh food storage market; and smaller tin shed markets like Kawran Bazar chicken market, fish market, pepe potti, and Hasina market. The market has separate blocks for wholesale trade in fish, vegetables, fruits, and rice. There is also a permanent shade for rows of shops that sell grocery items and toiletries. Overall, there are around two thousand shops in these four markets, of which the fresh food market has 300 shops. Moreover, there are other markets and shops throughout the area like restaurants and cigarette shops that are dependent on these markets. Figure 4.12: An alleyway inside Kawran Bazar 2 Markus Keck, Navigating Real Markets: The Economic Resilience of Food WholESIAle Traders in Dhaka (Stuttgart: Franz Steiner Verlag, 2015). 3 Eisenberger and Keck, “The Blight in the Center: Dhaka’s Kawran Bazar in the Context of Modern Space Production.� Janata Tower Software Technology Park-2 (STP-2) Page | 31 Environmental and Social Impact Assessment Report The market provides work for approximately 20,000 people. Of them, approximately 2000 are wholesalers/retailers or arotdars, who are one of the key stakeholders of the market and have large sums of money invested in the market. They usually pay large sums of money to the city corporation or political actors in return for the possession of a certain amount of space, which they use to sell and store the commodities. They also give large amount of loan or dadon to the traders or beparis, who act as the middlemen between farmers and retailers, and brings the commodities like fresh vegetables, fishes, and fruits from all over the country. These traders are tied with retailers because of the loans, and most of the time, one retailer works with two or more traders. In any given night, approximately 5000 traders bring goods to the market using 2000 trucks4. With one driver and one helper per truck, at least 4000 transport workers come to the Bazar every night. In addition, approximately 10000 laborers work every night to unload commodities from the trucks and carry and load them in pickups and vans. They primarily work collectively under the leadership of sardars or leaders and retailers. Throughout the night, trucks and pickups brings vegetables, fish, rice and other commodities from around the country. The small traders from around the city flock to the Bazar mainly from 4-7am. Approximately 20000 small store owners come to the market every night from all over the city to buy goods from the retailers. The construction of the building of Software park will cause disruption in some day to day activities of the Bazar and it may cause long term impact. There is a boundary wall around the proposed land where this high-rise building will be constructed. On the west side of the boundary wall, there are wholesale shops (Vegetables and fruits) who do business during night and they start unloading products from trucks and sell them from 11.00 PM to sunrise. The boundary wall will need to be torn down during the construction of building. So, this business operations will not be able to stay at their current place. Adjacent to proposed building location, there is Pepe market at the south and Hasina market at the east. Their activities will be affected during and after the construction. The traffic will also be affected on the adjacent roads. So, the coming and going of the transport trucks will be hampered. The ESMP includes measures to be taken to consult with these affected vendors and businesses as well as market committee and the City Corporation officials and arrange alternative business places for them. Construction of a high rise building in the middle of this wholesale market for approximately 3 to 4 years may cause some inconvenience for the Kawran Bazaar community. For example, due to the commercial nature of area along with heavy traffic and narrow streets, project activities during construction could lead to traffic congestion. Construction activities and loading and unloading of construction materials may lead to severe road blockage. The construction of a high rise building in a busy commercial area like Kawran Bazaar may also expose the community to additional risks of fire, accidents, and falling objects. Moreover, poorly designed temporary camp and sanitation facilities may pose a health threat and nuisance to the workers and local populace. Finally, during the construction phase, the risk of Gender Based Violence for women and girls working in Kawran Bazaar will also increase. However, as the project site is relatively small and there are no communities residing in the vicinity of the project site, the risk is estimated to be low. 4.6 Demography and ethnicity According to the 2011 census, Kawran Bazar has 561 households and population is 6513. Of them, 2742 is floating population, which is 92% of the total homeless population5. However, these homeless people engage as laborers at the wholesale market. As per the 2001 census, the sex ratio is 150, i.e. 150 males per 100 females and the average household size is 5. According to the primary qualitative data, most of these households were in the Kawran Bazaar railway slum. However, at the time of this study, Bangladesh Railways evicted all slum dwellers who settled on both sides of the railway. According to the respondents, most of the evicted slum dwellers have moved to the nearby Begunbari slum. In addition, approximately 350-400 laborers live temporarily in the markets of Kawran Bazaar. According to the primary qualitative data, all people living and/conducting business in Kawran Bazar area are Bengali. No one belonging to ethnic minority groups people were found. 4 Ratib Riyan, “Markets Needed to be Demolished Even After Spending 300 Crore,� Kaler Kantho, 2018, https://www.kalerkantho.com/print-edition/dhaka-360/2018/07/18/659166. 5 Bangladesh Bureau of Statistics BBS, “Bangladesh Population and Housing Census 2011,� 2011. Janata Tower Software Technology Park-2 (STP-2) Page | 32 Environmental and Social Impact Assessment Report 4.7 Settlement and Housing The Hasina Market, which is adjacent to the project site, is mainly comprised of approximately one hundred two storied tin shed shops which are allotted from the Capital Development Authority or Rajdhani Unnayan Kartripakkha (RAJUK). Finally, adjacent to the south boundary of the project area is another tin shed temporary market that is known as Pepe potti. This market has approximately 32 shops that are divided in two rows. While they are used mainly to store and sell vegetables, some labors use them to sleep during the day. Inside the project site, there are three abandoned pacca house with two rooms each. The caretaker of the plot, an employee of the Ministry of Housing and Public Works Department, lives inside the tin shed pacca house. There are total 32 (31 are Mehogani and 1 Peepal tree) of small and medium trees inside the plot. 4.8 Public Utilities Most of the public utilities in the project area are in the Hasina market. The market is mainly comprised of approximately one hundred two storied tin shed shops which are allotted from the Capital Development Authority or Rajdhani Unnayan Kartripakkha (RAJUK). This market fulfills the daily needs of all the people in Kawran Bazar, and has bathhouses, restaurants, barber shops, spice shops, cell phone and flexiload shops, tea and betel leaf shops. There are approximately ten bathhouses and ten restaurants in this market. Moreover, approximately 60-70 of these shops rent out their top floor room to migrant labors who work in Kawran Bazar. Each room is usually shared by 4-5 labors. Therefore, approximately 250-300 labors live temporarily in these markets. Finally, adjacent to the south boundary of the project area is another tin shed temporary market that is known as Pepe potti. This market has approximately 32 shops that are divided in two rows. They are used mainly to store and sell vegetables. 4.8.1 Water Supply The main features of the existing water supply system are as follows: People living in this are use DWASA pipe water supply for their domestic and drinking water supply. 4.8.2 Sanitation Wastewater and Sewage of the Karwar Bazar area is connected to a mains sewerage system of DWASA, but in the market area most people use water-operated toilets with septic tanks. There are approximately ten bathhouses and ten restaurants in this market. 4.8.3 Solid Waste Management From the whole sale market generate kitchen waste mainly vegetable and food waste which mainly dumped on the road side in front of the proposed JT STP2. Which creates an unsightly, make nuisance and health hazard to the commuters and pedestrians. During the night time mainly after 1 PM this road becomes the key unloading space for trucks as well as a business space for the retailers. From the early morning vegetable seller started to dump their waste. Around 50-100ton solid waste generated daily in the vegetable market area of Kawran Bazar. These solid wastes are collected by the DNCC truck every day morning and dump into Matuail and / Aminbazar waste dumping area. Some of the portion of these vegetable wastes are collected by the composting company situated in Bhulta, Narayangonj. This arrangement will continue during the construction and operation phases of the building. Janata Tower Software Technology Park-2 (STP-2) Page | 33 Environmental and Social Impact Assessment Report Figure 4.13: Solid waste in the project area 4.9 Health Care Facilities Citizens of Dhaka suffer many of the diseases associated with poor sanitation, including dysentery, diarrhea, whooping cough, gastro-enteritis, tuberculosis, Chicongunia and dengue fever. There are a variety of medical facilities, both public and private-sector, covering general health care and specialized services (including cardiac and cholera hospitals, and eye hospitals). There are 16 public hospitals with more than 5,000 beds, and although patients are required to pay for the service, charges are significantly less than in the private sector, and some services are provided free to the poor. 4.10 Physical and Cultural Heritage There are no sites of physical and cultural heritage in the project footprint and influence area. 4.11 Social and Cultural Resources Kawran Bazar was established in the late 18th century and emerged as an important business district of Dhaka in the late 19th century. It was connected with Buriganga and Balu river through Hatirjheel, and the railway that runs through it was established in the 1880s6. It was shifted to its current position along the rail line in the second half of the 20th century, where it continues to be located to this day 7. The Bazar was designated as commercial area during the 80s by the Jatiaya Party government, ensuing the construction of numerous high-rise buildings in the area adjacent to the current market. At present, the main offices of many major media organizations like the Daily Prothom Alo, the Daily Star, The Independent, Ekushey tv, NTV, and ATN are located in Kawran Bazar. The offices of many government organizations, autonomous bodies, and large companies are located in the adjacent areas of the market. A five-star hotel and a big shopping mall is situated near the Bazar. Kawran Bazar is also the largest wholesale market in Dhaka City. Overall, it is the distribution center. 6 Alexandra Eisenberger and Markus Keck, “The Blight in the Center: Dhaka’s Kawran Bazar in the Context of Modern Space Production,� ASIEN 134 (February 1, 2015): 95–120. 7 Md Masudur Rahman, “Kawran Bazar,� in Banglapedia, 2014, http://en.banglapedia.org/index.php?title=Kawran_Bazar. Janata Tower Software Technology Park-2 (STP-2) Page | 34 Environmental and Social Impact Assessment Report 4.12 Small Ethnic Groups and Vulnerable Groups There are no Small Ethnic Group people identified in the vicinity of the project area. Vulnerable groups are people or households whose social, political, and economic status put them at higher risk of forgotten or violated rights. Due to their vulnerable position in society, they need special protection as compared to the majority. For this project, the vulnerable groups are identified as slum dwellers, floating population, and sex workers. Based on the current status of the project, the construction of the building is not likely to impact the vulnerable groups adversely. However, due to increased commercial/economic activity some of them may be benefitted. Janata Tower Software Technology Park-2 (STP-2) Page | 35 Environmental and Social Impact Assessment Report ANALYSIS OF ALTERNATIVE 5.1 Site Selection The establishment of the Janata Tower STP-2 is in a center place and heart of Dhaka city. Suitable land is available adjacent to the existing Janata Tower STP-2 is an added advantage for establishing the extension. This 0.47 acre of land being available under Ministry of Housing and Public Works Department which is now under process of transfer to the BHTPA authority to build an STP-2. The transfer process needs to finish before the construction starts. Dhaka is the main domestic market because, almost all the local enterprise clients are from Dhaka, for ecommerce and other retails, most of the clients live in Dhaka. To invite and meet foreign clients Dhaka is the perfect place. Again, the location of Janata Tower is very near of Hotel Sonargaon and Sheraton which is a center place of Dhaka city. Success of these STPs indicates that there is need and justification for more such establishment in Dhaka city. The location of the land having all the infrastructural facilities like road, rail and air communication and water supply, sewerage system telephone and natural gas. The land is in a prime and center location of Dhaka city for developing IT/ITES hub in Bangladesh. Moreover, as this is an expansion of the adjacent existing building, there is no logical need to look into alternative sites. 5.2 Without Project Scenario “No project� scenario considers the situation of not developing any project. As a result, there will be no new investment for the IT sector and no provision of digitalization of Bangladesh for development. From of socioeconomic point of view, the ‘no project scenario is not acceptable since this will negatively impact the potential for socio-economic development and advancement of the country. The ‘Without Project Option’ is the least preferred from the socio-economic perspective due to the following factors:  The socioeconomic status of Bangladesh is in general and the youth in particular would remain unchanged.  No employment opportunities will be created for the youth who will work in the software firms and startup business.  Foreign and local investors will be discouraged  Development of infrastructural facilities (roads, fiber cables, and associated infrastructure) will not be undertaken. So, it is concluded that the ‘No build’ alternative is not acceptable, and the potential socio-economic benefits of implementation of such project far outweigh the adverse impacts, all of which can be controlled and minimized to an allowable level. As per anecdotal evidence gathered during field visit, most owners and workers in the software firms in JT STP and retailers, shop-owners, traders, and laborers are accustomed to large construction projects, aware of the risks and benefits of such projects, and prepared to face temporary inconveniences caused by construction if the project is implemented in a timely manner. 5.3 With project Scenario The project is designed to have strong and tangible socioeconomic benefit for the whole country. First, when completed, the proposed project will attract substantial private and foreign investment than in a scenario without project interventions. Second, the project will create substantial amounts of job in local and foreign firms in the software sector. Thirdly, the project will provide valuable experiences for the promising software, startup business and IT sector of Bangladesh regarding public private partnership and it will generate lessons learnt for other government entities and have positive demonstration effects. Fourthly, the project will generate new and innovative practices to improve social and environmental outcomes will reduce negative externalities, as well as good governance practices. The project will also have some positive socioeconomic impact for the people working in Kawran Bazar. Especially the businessman and the shop owners in the Hasina market will benefit from increased business during and after the construction period. The project will also create employment opportunities for construction workers during the construction phase of the project. Janata Tower Software Technology Park-2 (STP-2) Page | 36 Environmental and Social Impact Assessment Report The project site is in a commercial zone, and next to an established software park equipped with all necessary facilities. there are residential areas at the north of the project site and no cultural heritages in the vicinity of the site. And no alternative locations are required since there will be no land acquisition and no squatters have been found that will be adversely affected the Project activities. Also, no ethnic minority groups present in the Project areas and cultural heritage will not be negatively affected by the Project. The proposed project will be constructed using modern, locally and internationally accepted materials to achieve public health, safety, security and environmental aesthetic requirements. The project also plans to include the green building concept which will consider the rooftop gardening, gardening in the cornices of the building. The most important benefit of green building is that which it offers to the environment. It positively influences the climate and overall ecosystem by reducing water use and energy sources that pollute the environment, such as coal and carbon dioxide discharged into the atmosphere. Green building not only decreases water wastage, but preserves natural resources, defends biodiversity and enhances our air and water quality. Green building also reduces the carbon footprint by producing less waste and decreasing the amount of toxic gases set free into the air. In this way, the pace of climate change is slowed down, and a positive contribution to saving our environment is made. Besides it requires lower maintenance costs as they are built from sustainable components which in turn adds value to the property. As the design of the building is not available, the comparative analysis of cost between “green building� and “typical building� is not possible to assess the cost effectiveness. 5.4 Technological Alternatives Use of Green technology in this project can be a better option. Green technology makes buildings more energy-efficient and sustainable. They thus have a lower carbon footprint and a reduced impact on the environment. In new buildings, green building construction plays a role in every phase of development. Every aspect of the structure, including siting, design, construction materials, and the systems used to run and maintain operations are chosen to be as sustainable and energy-efficient as possible. Use of Solar power, Biodegradable materials, Green insulation, Sustainable resource sourcing, Cool roofs etc. 5.5 Conclusions The present footprint is the preferred site considering not just environmental and social aspects, but also financial, economic and engineering requirements. As this is just beside the Kawran Bazar area, it needs further demolition work for alternate location. So, this current site is best suited for the project implementation. Janata Tower Software Technology Park-2 (STP-2) Page | 37 Environmental and Social Impact Assessment Report ENVIRONMENTAL AND SOCIAL IMPACTS 6.1 Introduction This section identifies and predicts the probable impacts on different environmental and social parameters due to site preparation, construction and operation of project activities. After studying the existing environmental and social baseline scenario, monitoring environmental parameters, reviewing socio-economic condition of the study area, reviewing the process and experts’ comment and perception of the local people, and related statutory norms, major impacts during construction and operation phase were identified. The impacts have been evaluated in respect to their nature of impact (i.e. direct or indirect), spatial nature (i.e. local or widespread), temporal nature (i.e. long term or short term), and likelihood of occurrence. Finally, the consequences of these impacts have been categorized into a qualitative scale defined by nature of work for each category. The following sections describe all the potential impacts during different phases of the project (i.e. pre-construction, construction and operation) on ecology, physio-chemical (water resources, land resources, agricultural resources, fisheries resources, ecosystem resources) and socio-economic environment in and around the project area. During the construction phase, the impacts may be observed as temporary or short-term; while long-term impacts may be observed during the operation stage when industrial activities will run in the EZ. 6.2 Impact Identification Based on the activities involved, an impact interaction matrix for pre-construction, construction and operation phases has been prepared for the project. Impacts have been categorized based on Environmental and Social aspect. The impact identification matrices based on the activities involved in the different phases are presented below: Janata Tower Software Technology Park-2 (STP-2) Page | 38 Environmental and Social Impact Assessment Report Action affecting Project Sl Environmental SEIs without mitigation measures Comments/ Phase No Resources and Observations Values Temporal aspect Spatial aspect Reversibility Likelihood Magnitude Sensitivity significance Land value Long term Local IR L Low Low Negligible No negative land value 1 Depreciation change anticipated Loss of land Long term Local IR UL Nil Low Negligible No loss of land Pre-Construction Stage displacement from homestead land displacement from 2 homesteads land; no impact Loss of land displacement from Long term Local IR UL Nil Low Negligible No impact 3 agricultural land 4 Damage to nearby operation Long term Local R UL Nil Low Negligible No impact anticipated 5 Disruption to drainage pattern Long term Local R UL Nil Low Negligible No impact Change in landscape Long term Local IR C Nil Low Negligible Invariably will occur but 6 would have positive impact 7 Run off erosion Short term Local R L Low Low Negligible No impact Noise/vibration hazard Short term Local R L Moderate Moderate Moderate Impacts are expected 8 during the piling and excavation. Traffic congestion Short term Local R L Low Low Negligible No impact anticipated since it will be in Construction Stage 9 confined area and have adequate surrounding road facilities. Damage to nearby operation Short term Local R L Moderate Moderate Moderate Excavation and piling 10 activities may damage the existing utilities 11 Disruption to drainage pattern Short term Local R L Low Moderate Negligible No impact anticipated Worker accident Short term Local R L Moderate Moderate Moderate Accident during work in 12 height and electrical works Air pollution Short term Local R L Moderate Moderate Moderate Impact during 13 excavation Pollution from liquid discharge Long term Beyond Project R C Substantial High Substantial If the STP will not work 14 boundary properly Operation Stage Pollution from solid waste Long term Beyond Project R C Substantial High Substantial Waste from official boundary works, kitchen waste, 15 etc. are not properly managed Janata Tower Software Technology Park-2 (STP-2) Page | 39 Environmental and Social Impact Assessment Report Action affecting Project Sl Environmental SEIs without mitigation measures Comments/ Phase No Resources and Observations Values Temporal aspect Spatial aspect Reversibility Likelihood Magnitude Sensitivity significance Air pollution Long term Beyond Project R L Moderate Moderate Moderate Dust from cleaning, boundary vehicle moving to and 16 from the building, and from generator 17 Noise/vibration hazard Long term Local R L low Low Negligible No impact anticipated Traffic congestion Long term Local R L Moderate Moderate Moderate vehicle moving to and 18 from the building UL= Unlikely, L= Likely, IR= Irreversible, C= Certain Janata Tower Software Technology Park-2 (STP-2) Page | 40 Environmental and Social Impact Assessment Report 6.2.1 Impacts Related to ESS 1 Disadvantaged and Vulnerable persons Vulnerable groups are people or households whose social, political, and economic status put them at higher risk of forgotten or violated rights. Due to their vulnerable position in society, they need special protection as compared to the majority. For this project, the vulnerable groups are identified as slum dwellers, floating population, and sex workers. Based on the current status of the project, it is not likely to impact the vulnerable groups adversely rather some of them may be benefitted from the project due to increased economic activity. The wholesale market will continue to function during the construction phase of the building. Mitigation Measures No specific mitigation measures need to be designed for vulnerable people. Most of the floating population participate in the economic activities that go on 24 hours everyday in the bustling place. 6.2.2 Impacts Relating to labor and working conditions (ESS 2) BHTPA shall contract construction firms/contractor to undertake civil works; primary suppliers of material/equipment and other implementation support partners, and these could be from anywhere in the country or outside. Construction works will require labor force and required goods and services. Based on the construction package sizes and the project implementation schedule, the estimated number and type of construction workforce/manpower has been described in the LMP prepared for this project. Potential labor risks: As with any other construction project, following are the key labor risks that have been identified:  Employment practice by the contractors may not be compliant with either labor law or ESS 2. For example, not providing written documents of assignments, wages not proportionate with tasks performed or industry standards, excess workload without provision of adequate rests and leisure, lack of hygiene facilities, discrimination towards women and labor with disability, unlawful termination and withholding of benefit etc.  Assignment of child and forced labor and use of unscrupulous labor practice.  The conduct of hazardous work, such as working at heights or in confined spaces, use of heavy machinery, or use of hazardous materials.  Lack of Occupational Health and Safety (OHS) practice and procedures.  Community health and safety issues, especially alteration of power dynamics, shifting the economic power balance, rise of communicable diseases.  Generation of solid, liquid and fecal wastes, especially around labor camps and toilet area.  Rise of incidence of Gender-Based Violence (GBV) emanating from the labors. A GBV risk assessment has been conducted for the entire project and the risk has been rated as substantial. A stand-alone GBV Action Plan will be prepared within 30 days of the project effectiveness and the GBV Risk Mitigation Plan will be in the bidding document. The Plan will provide a set of measures such as orientation to all categories of labor, communities’ sensitization, signing of codes of conduct by the project personnel to be undertaken during implementation on a one-time basis or as periodic activity depending on its nature. Janata Tower Software Technology Park-2 (STP-2) Page | 41 Environmental and Social Impact Assessment Report Construction of this high-rise building will involve a range of activities that might possibly be unsafe to workers and the local community if measures or precautions are not taken. The construction activities include piling, fabrication of MS rod, erection of heavy construction material etc. Loading and unloading operation of the construction material may cause injury if not handled properly. Further, there is potential for slips and fall of construction material, liquid spills and uncontrolled use of electrical cords and ropes on the ground which results in injuries and time loss during construction. Considering the intensity of work, project location and types of activities that expected be done for the proposed facilities, it seems that without mitigation measures, this project may carry high risk on the OHS. 6.2.3 Impact Related to Resource Efficiency and Pollution Prevention and Management (ESS 3) 6.2.3.1 Impact on Physical Environment Ambient Air Quality The baseline results of all air quality parameters (PM10, PM2.5, SO2, NO2 and CO) are below prescribed standards in DoE. This can be attributed to overall good pavement condition, less volume of traffic, and absence of polluting sources in project study area. Construction activities can give rise to dust emissions under particular circumstances if not effectively managed. Movement of vehicles for transporting construction material, operation of concrete batching plant could also result in significant emissions of dust. The level and distribution of dust emissions will vary according to the duration and location of activity, weather conditions, and the effectiveness of suppression measures. Gaseous emission during construction will be from the construction machinery, equipment and trucks used for material transportation. The operation of vehicles and equipment will result in emissions of carbon monoxide, sulphur dioxide, and oxides of nitrogen. The greatest impact on air quality due to emissions from vehicles and plant will be in the areas immediately adjacent to site access. Generally, additional vehicle movements generated during the construction phase will have the potential to influence local air quality in the vicinity of the project site and pollutant concentration is likely to reduce with increase distance from the project location. Noise and Vibration The principal source of noise during construction of project road would be from operation of equipment, machinery and vehicles. Earth moving machineries e.g. excavators, graders and vibratory rollers has potential to generate high noise levels. These machineries produce noise level of more than 70 dB (A). This can cause disturbance to the settlement, adjacent to the carriageway or within 500 m from the worksite. The noise generated during the construction would cause inconvenience to the population especially adjacent to the project site. During the operation period, noise might be generated from the use of generators. 6.2.3.2 Requirement of Resources: Energy Use: During construction period, approximately 50 liters of diesel would be required per day for the operation of various machineries such as Earth Excavator, Soil compactor, Concreting machines etc. Monthly 50 kg/month natural gas will be required for the domestic canteen purposes. Water Usage: Water will be required during construction and operation phase of the building. Although construction phase water requirement would depend on the type of design, a tentative water requirement considering a reinforced concrete building has been worked out in Table-6.1 which shows that per day water requirement would not be huge and this would be covered by the supplied water of DWASA. Janata Tower Software Technology Park-2 (STP-2) Page | 42 Environmental and Social Impact Assessment Report Table 6.1: Estimated Construction Water Requirement Estimated project Total Quantity in liters SI.No. Activity Unit Water Qty requirement required (liter)/per day Construction of JTSTP- Ls@20000 liters per 1 20000 20000 2 Floor Dust Suppression and 2 site surrounding LS 2000 2000 management On site sanitation & per day in 3 Drinking water (40L 2,840 2840 Liters/71persons /Person) Total Water Requirement per day 24840 Add 5% for wastage and 20% for Contingency 26082 Table 6.2: Estimated Operation Phase Water Requirement S. Quantity in litres required Activity Unit No. per day Sanitation & Drinking water (45L /Person) 1 per day in Liters 126,000 for 2800 persons 2 Others per day in Liters 100 Total Water Requirement 126,100 3 Water require for fire hydrant for one time Liter 20,000 As per the current practice of construction of work in the area, water for construction would be sourced from DWASA. Other Construction Materials: It is anticipated that the following raw material will require during construction period for the Project which will be transported to the site via roads from local suppliers except concrete which will be supplied from the concrete plant to be installed during construction. As necessary, onsite temporary laydown areas for imported materials will be appropriately selected to avoid potential disturbance and run-off. After completion of ground floor all raw materials can be store on the ground floor. Appropriate management practices for these materials will need to be adopted. Estimated Raw Material Requirement is presented below. Here per floor 10,000 sft = 4167 cft Quantity Sl. Raw Materials Unit Total required Here Assume the concrete mix ratio= 1:2:4 1 for Cement 2 for Fine Aggregate 4 for Coarse Aggregate Cement bags 710 710×12= 8520 bags Brick (for 10� wall) Pics. 1,09900 109900×12= 1318800 Pcs Per 4167 Fine Aggregate (Sand) cft 1799 1799×12= 21588 cft floor cft Stone/brick chips cft 3584 3585×12= 43020 cft Reinforcement (Rod) kg 13,990 13990×12= 167880 kg for 5� thickness Ton (~15.43) =16 16×12= 192 Ton Janata Tower Software Technology Park-2 (STP-2) Page | 43 Environmental and Social Impact Assessment Report Construction material such as cement, reinforcement rod is most likely to be procured from the industries located around Dhaka city. Stone chips, sand etc. might be procured from other districts. However, the actual type and quantity of construction material would vary according to the design. 6.2.4 Impacts Related to Community Health & Safety (ESS 4) Traffic and Road Safety: During construction period: The project area is a busy area both during day and night time. There is a 40 feet wide road in the front of the proposed site which is connected to the 30m wide DNCC road. The road will act as haul road for transporting construction materials will result in blocking the roads in day time, which will cause nuisance and economic loss to local road users (road users and pedestrians). In addition, the volume of traffic will be increased, it will increase the possibility of accident. Hazardous and non-hazardous wastes: During the entire construction phase, the project will generate solid non-hazardous and hazardous waste. Non-hazardous waste forms are supposed to include excavated waste, building materials, municipal solid wastes and wastewater. Hazardous wastes are mostly the petroleum for construction machineries and generators. Although toxic waste may include used oil, empty drums or replaced machinery parts, concreting chemicals such as admixture etc. The handling, storage and disposal of waste on and off-site may pose a number of potential risks to human health and the environment. Faulty management and storage may lead to potential air, soil, and water contamination that lead direct or indirect human health effects. Uncontrolled waste disposal and inadequate waste management during building construction can lead to environmental pollution with organic and non-organic waste generated by project activity. Discharge of untreated wastewater can lead to soil and water contamination and to adverse human effects, as well as the surface and soil. Labor Influx: The project area is located in a commercial zone inside the center of the city. Therefore, there are no residential areas close to the project area. However, approximately 300 labors live temporarily in the messes located in the market adjacent to the east side of the boundary of the project area. Moreover, the health and safety of the retailers, traders, and laborers working in Kawran Bazar are also likely to be impacted by the project activities. Given the small number of workers involved (40-50) and relatively short period of project duration (9 months), it is estimated that the project’s impact on the health and safety of the community will be very limited. Moreover, the contractor will be obligated to reduce the labor influx by tapping into the local workforce for unskilled labor. However, the project may still create following risks to the health and safety of the community: Fire, Accidents, and Falling Objects: During the construction period, the community and the construction workers may become exposed to additional risks of fire, accidents, and falling objects. Moreover, they will also face health hazards such as minor or major injuries due to lack of general safety requirements and precautions applicable for such sites, malfunctioning equipment, careless use of equipment and vehicles, etc. Poorly designed temporary camp and sanitation facilities may pose a health threat and nuisance to the workers and local populace. There would be fire hazard during the operation phase of the project. Fire might be triggered from electric short circuit or from other sources. Pedestrians can be injured from the falling objects from the construction site. Social disturbance and Gender-Based Violence due to labor influx: During the construction phase, the risk of Gender Based Violence for women and girls working in Kawran Bazar will also increase. However, as the project site is relatively small and there are no communities residing in the vicinity of the project site, and the structures that were used for prostitution and drugs were destroyed by the police just a few days ago, the risk is estimated to be low. Moreover, the scale of the labor influx will be low (approximately 50 workers for 9 months) and the absorptive capacity of the Janata Tower Software Technology Park-2 (STP-2) Page | 44 Environmental and Social Impact Assessment Report Kawran Bazar community is very high as the community is mostly made up of migrant workers and retailers, traders, and shop owners that regularly deal with such workers. As the migrant worker community of Kawran Bazar is made up of migrants from all areas of Bangladesh, there will little cultural difference between the contracted and local workers. However, competition between local and non-local workers for local resources may create social disturbance. For example, depending on project worker income and form of accommodation provided, there may be increased demand for accommodations in the Hasina market, which again may lead to price hikes and crowding out of existing migrant workers. Tensions may also arise between different groups within the labor force, and pre-existing conflicts in the local community may be exacerbated. Sexually transmitted diseases and other communicable diseases: This project may lead to an influx of commercial sex workers into the area or lead to contracted workers and other personnel engage in risky sexual behavior that may lead to infections HIV-AIDS or other sexually transmitted diseases. This can result in an additional burden on local health resources. Workers with health concerns relating to substance abuse, mental issues or STDs may not wish to visit the proje ct’s medical facility and instead go anonymously to local medical providers, thereby placing further stress on local resources. Local health and rescue facilities may also be overwhelmed and/or ill-equipped to address the industrial accidents that can occur in a large construction site. 6.2.5 Impacts Related on land & assets (ESS 5) The project with its current design involves no involuntary resettlement and requires no land acquisition. The project area currently belongs to the Ministry of Housing and Civil Works, and the family of a ministry employee who are living there informed that if acquired by BHTPA, the ministry will transfer his family to staff quarters. The study found no squatters living in the project site. The floating retailors (vendors) will have to use the boundary walls of adjacent buildings / shops and may also share the spots used by other vendors. 6.2.6 Impacts Related to Biodiversity Conservation and Sustainable Management of Living Natural Resources (ESS 6) Impact on Ecology and Biodiversity Flora: In the project area, there are twenty-nine mahogany, two peepal and one jack Fruit tree that have to cut-off during construction phase. The JTSTP-2 would not emit any toxic gas or dust during operation so the impact on floral species in the area is insignificant. Fauna: The JTSTP-2 will not emit thermal discharge to water body, the nominal discharge from the project would be discharge in the sewage system of DWASA, so, the impact on aquatic fauna in the area is insignificant. 6.2.7 Impacts Related on Tribal/Indigenous Population (ESS 7) The study found no indigenous people or historically undeserved traditional local communities in or around the project area. Therefore, there will be no adverse impact of the project on indigenous people or minorities outlined in ESS 7. 6.2.8 Impacts on Cultural Heritage (ESS 8) The project involves no risk or impact on tangible or intangible cultural heritage because there are no cultural heritages in the adjacent areas of the project site. Thus, no impacts are foreseen on ancient monuments and archaeological sites due to the construction of this project. All fossils, old coins, articles of value of antiquity, structures and other remains or archaeological interest, if any discovered on the site during excavation works shall be the property of the Government and shall be dealt with as per provisions of the relevant legislation. Janata Tower Software Technology Park-2 (STP-2) Page | 45 Environmental and Social Impact Assessment Report PUBLIC CONSULTATION AND STAKEHOLDER CONSULTATION PLAN 7.1 Introduction Public consultation was initiated with an explicit objective to ensure peoples participation right from the planning stage of the ESIA. More specially, this was aimed at improving the study taking into account opinions from the people of the impacted area. While undertaking environmental and social survey through the semi- structured questionnaire was used to assess the socio-economic baseline of the project area, public consultation meetings were carried out with Local businessmen, knowledgeable persons, community leaders, ward councilor, and other stakeholders to know the expectations about the project in-depth. The purpose of public consultation meetings was to invite comments and detailed suggestions on any environmental issues considered relevant by the people living in the area of the Project. The public consultation program is an essential part of the environmental assessment process and has been undertaken both formally and informally throughout the study to ensure that the knowledge, experience, and views of stakeholders and the general public are taken into account during the ESIA work. A final consultation was held with the community members to share the draft ESIA and mitigation measures and the suggestions from the stakeholders have been include in this revised ESIA. 7.2 Approach and Methodology for Consultation The approach undertaken for information disclosure and consultation involved the following key processes.  Mapping and Identification of key stakeholders such as primary (direct project influence) and secondary (indirect project influence) stakeholders;  Undertaking expert consultation, interviews and public consultation meeting with the respective stakeholders  Assessing the influence and impact of the project on these stakeholder’s groups;  Summarizing of key findings and observations from the consultation;  Preparing a future stakeholder engagement strategy consultation plan for a more detailed assessment at a microscopic level taking into account the various project lifecycle phases and their implications on the stakeholders. 7.3 Stakeholder Assessment A stakeholder is defined as “a person, group, or organization that has direct or indirect stake in a project/organization because it can affect or be affected by the Project or its Proponent’s actions, objectives, and policies.� Stakeholders vary in terms of degree of interest, influence, and control they have over the Project or the proponent. In the present study, all the stakeholders have been primarily categorized into two categories that have been identified as:  Primary Stakeholders (people, groups, institutions that either has a direct influence or impact on the project or by the project).  Secondary Stakeholders (people, groups, institutions that has an indirect influence or impact on the project or by the project). The influence and priority have both been primarily rated as: o High Influence/Priority: This implies a high degree of influence of the stakeholder on the project in terms of participation and decision making or high priority for the project proponent to engage that stakeholder. o Moderate Influence/Priority: This implies a moderate level of influence and participation of the stakeholder in the project as well as a priority level for the project proponent to engage the stakeholder who is neither highly critical nor are insignificant in terms of influence. o Low Influence/Priority: This implies a low degree of influence of the stakeholder on the project in terms of participation and decision making or low priority for the project proponent to engage that stakeholder. 7.4 Stakeholder Consultation Based on an identification of stakeholder towards the preparation of a Stakeholder Engagement Plan, stakeholders were identified through systematic consultation with project beneficiaries, project affected Janata Tower Software Technology Park-2 (STP-2) Page | 46 Environmental and Social Impact Assessment Report people, women, vulnerable and poor members of the community, and other stakeholders who may have an influence over the project. Hence consultations were undertaken with primary stakeholders: beneficiaries, disadvantaged, poor and vulnerable groups, people who may potentially be impacted adversely by the project. Consultations were also carried out with secondary stakeholders: local community-based organizations (CBOs) and community representatives as well as government departments etc. Focus group discussions were conducted with a cross-section of retailers and laborers in the community (Pepe potti and Hasina market). The objective of these discussions was to gain in-depth understanding of project issues and concerns from a broad group of discussants, including people who may be affected from loss of livelihoods. The consultations focused on: inclusiveness in participation of community members, perceptions and concerns about the positive and negative social impacts of the project, including impacts on livelihoods. Separate individual interviews were held with disadvantaged and vulnerable members of the community to disseminate information about the project and to understand their views about the project. Such a technique helped solicit views and opinions at the individual level. It enabled stakeholders to speak freely and confidentially about controversial and sensitive issues and allowed researchers to build personal relations with stakeholders. The purpose is to understand the social concerns of the directly or indirectly impacts persons. A team comprising social development professionals carried out these consultations. A total of 30 key informant interviews were done also to understand the harms that the project may bring to the Kawran Bazar community, potential benefits of the project, existing ways of grievance redress etc. Of these 30 interviews, 13 were conducted with officials working in the Janata Tower. Nine more interviews were conducted with retailers from different markets (3 retailers from the Pepe Potti, 2 retailers from the 100 feet road, 1 from Hasina market, 3 from other adjacent markets). In addition, researchers also interviewed 2 traders, 2 laborers, 1 ansar member, 2 local dwellers, and 1 magistrate. Stakeholder consultations at the beginning phase of the ESIA preparation were held with surround community members during November 2019. The key findings of the consultations are described in the socio-economic study and in the below Table 7.1. Another consultation with the project affected persons was conducted on 30th January 2020 after preparation of the draft ESIA. During the consultation, the outcome of the assessment of the ESIA was shared with the participants and important opinions of the participants on the draft ESIA were received. The details of the consultation is given in the below Table 7.2. Janata Tower Software Technology Park-2 (STP-2) Page | 47 Environmental and Social Impact Assessment Report Group discussion Key informant interviews A galley way inside Kawran Bazar 1st Discussion Meeting at Janata Tower STP 2nd Discussion Meeting at Janata Tower STP Group Discussion with Software firm at Janata Tower STP Figure 7.1: FGD and KII Consultations with Project Affected Persons 7.5 Summary of Consultations Table 7.1: Findings from Consultations during Beginning Phase to the ESIA Sl Key issues raised Participant/s type Response 1 How do they know about this All persons in that  Nearly all the participants said, they have only heard a project? work in the existing new building will be constructed near the existing (Project start-up period, Land Janata Tower building. Some added that the new building will be a acquisition information; how building 12th storied one. But from when the construction will they knew about the project start, what facilities will be there, who shall be using the etc.) building they do not anything about these. 2 What are the causes of Business owner in  The people around this area are doing business only. conflict among the Janata Tower They know how to do business with others without wholesalers/ retailsalers, having any quarrel or conflict. businessmen, godown or  They try to maintain such environment where warehouse owners, labors everybody has freedom for doing business and they are etc. concerned only with earning.  As example; a business owner cannot give less wages to labor, he has to maintain the rule of the bazar.  Sometimes conflicts among the political groups take place regarding taking control of tender or extortion. 3 who lives and works near the Businessman in  The workers of the market do not live here. They are project site and how the Karwanbazar from different districts, and mainly from Mymensingh, project will affect their health Chandpur, Barisal, Noakhali. They do not live here in and safety Kawran Bazar. They come from nearby areas like, Tejturi bazar, Tejkuni para, Tejgaon, etc. Even some of Janata Tower Software Technology Park-2 (STP-2) Page | 48 Environmental and Social Impact Assessment Report Sl Key issues raised Participant/s type Response them come from Tongi, and Gazipur too. So, the noise during construction of building here will not affect them.  He added, as Kawran bazar is busy area and the characteristic is known to all so if any noise or chaos take place it would not hamper any. Employee of a  Noise and air pollution will take place during the Software firm at construction work of the building. But as dwellers of Janata Tower Dhaka city, we have and are experiencing circumstances of other development project such as metro rail, so we will be able to cope up with it too.  She added, she has to travel every day to join office from Sanir Akhra (which is quiet a distant place from Kawran bazar) during the installation of ‘Mayor Hanif Flyover’ she had to suffer every day from immense traffic jam and dusty environment but now when the job is done all are benefitted from it. Employee of a  Newspapers published report saying the air condition Software firm at of Kawran Bazar is most polluted. When this building Janata Tower construction work will start it would add a more to the pollution level. But as there are many development works are going on in the city, we (dwellers) are already habituated with such environment. So, it would bring no new hamper to us.  Hence, she requested the project authority to be careful during construction period to take steps repairing the window glasses into sound proof so the noise during construction work does less hamper, because a calm environment is needed while working in IT farms. Employee of a  I have seen in Thailand; they work without any noise Software firm at and air pollution. Janata Tower Employee of a  Sound pollution hampers our work to an intense Software firm at degree. Janata Tower  Already this bazar area affects our work severely, but it good to have a construction work nearby than having a market place. DNCC Official  To minimize the air and sound pollution level he referred to the ‘Basundhara Convention Smart City Mela’, a fair where they are having an d exhibition of various technologies of construction work. He adds, now a days in most countries of the world they are using modern technologies in construction work to less hamper the environment. As we are doing a smart job constructing this building so we also need to act smart. Employee of a  Safety codes should be maintained during the Software firm at construction period. Janata Tower Senior Executive of a Software firm at Janata Tower 4 identify the stakeholders: Participants  IT sector is growing in Bangladesh, so if the building people who will be affected (Employee, senior expands it would bring benefit to the IT sector and and see how the project will executive and entrepreneurs related to it. benefit them and harm them; owner) from the  Now, garment is sector is largest where foreign and who have some kind of software park investors invest because of the availability of cheap interest in the project and see labor. But recently Africa is also offering more cheap Janata Tower Software Technology Park-2 (STP-2) Page | 49 Environmental and Social Impact Assessment Report Sl Key issues raised Participant/s type Response what interests they have in labor so investments are moving towards Africa which the project is a threat for Bangladeshi industries and thus for the economy. On the contrary IT is growing larger so it is good for the sector.  During space distribution, entrepreneurs that have been using the floors should get priority. Senior Executive of  The construction of the building should be more a Software firm at sophisticated so that clients, especially foreign clients Janata Tower get attracted. Employee of a  With extension of the building other facilities like Software firm at enough parking space, wide road, clean road should Janata Tower things like these must be there in the plan.  Because of the narrow entry roads, we get stuck for long time getting out or in in the office which highly time consuming.  Because the roads mostly remain wet motorcycle accidents are a common scenario here. We do not invite our clients here because of safety risks, rather we take them to our Uttara office.  The building should be with such technology that offer sound proof working environment which is needed for its persons.  The construction work would not be harmful in any perspective (jam, accident risks etc.) for the students of nearby area’s institutions as they will be in their respective institutes by 9.00 am. Senior Executive of  The organization is planning to recruit a number of 300 a Software firm at staffs in the next month. But it is not possible to Janata Tower accommodate that large number here for which it is looking for another office space, so if we get another office space in the next building beside it would be very easy and productive for it to maintain the offices smoothly. Employee of a  Hope that there would be no such cases getting Software firm at harassed or being teased by any labor who will be Janata Tower working in the project or other personnel. Businessman,  No possibility for anyone to loss anything because the Kawran Bazar location is an abandoned area and owned by the government.  Although there is a market by the side of the proposed area by the permission of the city corporation, but it has no chance to get harmed or displaced.  There are number of warehouses on the other side of the road but they are unauthorized.  None has anything to do with material piling here because it is a government project. Table 7.2: Findings from Consultations on the Draft ESIA Sl Key issues raised Participant/s type Response 1 BHTPA authority shared  BHTPA representative  Shared information was like: information regarding STP-  Social Development - The new building would provide working scope for 2 and the findings of the Specialist and team nearly 5000 people. draft ESIA and planned  Environmental - There would be facility and mentoring for the mitigation measures Specialist and team ‘startup’ businesses.  Employees of - The construction will take place at night. organizations having - Instruction in the ESIA for labor issues will be followed. Janata Tower Software Technology Park-2 (STP-2) Page | 50 Environmental and Social Impact Assessment Report Sl Key issues raised Participant/s type Response office in the existing - Construction work should be environment friendly JTSP that is mentioned in the report.  Owners/ Higher - Another participant suggested to talk to other authorities having business entities surrounding the site, business office in the existing farms in the existing JSTP and other government JTSP offices regarding to have a plan on when to run construction work, when to carry goods in the site etc. so that all the stakeholders know about the development work and they also manage their working times accordingly and get prepared mentally about the work. 2 Time of construction work  BHTPA representative  Participants said, carrying construction materials at and carrying construction  Social Development night will be good. Construction work should be done goods to site Specialist and team during day time, but inside a boundary of the proposed  Environmental location of new building. Specialist and team  Construction materials would not be carried in the  Employees of location daily, rather once or twice in a week. And they organizations having would carry them when the market is closed. office in the existing  One participant suggested to carry the construction JTSP goods during weekends such as Friday and/ or Saturday  Owners/ Higher when offices, academic institutes are off. authorities having office in the existing JTSP 3 What measures should be  BHTPA representative  The environmental specialist assured that mitigation taken regarding dust and  Social Development measures are mentioned in the report for the other pollutions/ wastes Specialist and team contractors during construction period on minimizing during construction  Environmental environment pollution. period? Specialist and team  Brick, sand, cement etc. will be kept inside the  Employees of construction boundary covering by tarpaulin. organizations having  The BHTPA authority added, that it will be high priority office in the existing to minimize disturbance during construction. JTSP  During the generator using time they will be covered  Owners/ Higher with canopy to reduce sound and keep it in a minimal authorities having noise. office in the existing  Regularly spraying water on the construction will also JTSP be followed to minimize the level of dust in the air.  Participants were ensured that an indicative waste management budget is already kept in the ESIA report. 4 Effects on businessman of  BHTPA representative  One of the representatives of BHTPA suggested the adjacent market  Social Development contractor along with representative from BHTPA Specialist and team should have a meeting with ‘Dhaka North City  Environmental Corporation’ before starting the construction work on Specialist and team this issue, if there comes any probability affecting those  Employees of businesses. organizations having office in the existing JTSP  Owners/ Higher authorities having office in the existing JTSP 5 Labor influx  BHTPA representative  One participant expressed that for the big construction .  Social Development work coming of a large number of people as laborer is a Specialist and team must. We all have to manage with it. Of course, they  Environmental (laborer) may have some difficulties regarding their Specialist and team food, living etc. The recruiter should have a good management system for them. Janata Tower Software Technology Park-2 (STP-2) Page | 51 Environmental and Social Impact Assessment Report Sl Key issues raised Participant/s type Response  Employees of organizations having office in the existing JTSP  Owners/ Higher authorities having office in the existing JTSP 6 Traffic management  BHTPA representative  Participants agreed on the problem in traffic .  Social Development management. Thus they think it would be wise for the Specialist and team authority to talk with stakeholders and develop a plan  Environmental as well as share the plan with stakeholders like; the Specialist and team numbers vehicle that will be carrying goods, when they  Employees of would enter the area, how much they would take to organizations having unload construction materials/ goods/ equipment etc. office in the existing JTSP  Owners/ Higher authorities having office in the existing JTSP 7 Security/ safety during  BHTPA representative  One participant raised an issue regarding harassment by . construction  Social Development the labors during construction period. She said, it is Specialist and team responsibility of the authority to ensure good labor rule  Environmental or management so no labor attempts any such Specialist and team behavior. She also added, many female employees  Employees of finish their office at 10.00 pm and get out of the JTSP for organizations having their home, so she expects that at least no such bad office in the existing incident take place from any person related to this JTSP project or construction work. Other participants agreed  Owners/ Higher with her. authorities having office in the existing JTSP 8 Design of the new STP  BHTPA representative  Regarding the design of the new STP participants wish .  Social Development to have mentioned facilities or technologies: Specialist and team - Green environment  Environmental - Stronger electricity supply then before. One said, Specialist and team “We do not want our computers out of electricity  Employees of even for a 5 seconds break�. organizations having - Cargo lift is must in the new building. Because in the office in the existing starting hour their come a huge load of people and JTSP all have to wait quite a time to get in to the lift and  Owners/ Higher thus they get late for their office. authorities having - A good fire exit system which is not there now. office in the existing - To use sound proof technology in the design of new JTSP building so no sound from the nearby rail line comes into their ear and create disturbance in their work. Because there are a good number of IT or software farms and call support centers and they all need a quiet and calm working environment. - A well-planned parking system, because now in the existing building there is none and they have to face trouble coming with their own cars and it becomes embarrassing when they invite their local and foreign clients to their office. - To improve the sewerage system. Janata Tower Software Technology Park-2 (STP-2) Page | 52 Environmental and Social Impact Assessment Report Sl Key issues raised Participant/s type Response 9 Relocation of the Vendors  BHTPA representative  Regarding the use of side walls at night to store and sell  Social Development commodities. Specialist and team - During construction the vendors have to use other  Local vendors spaces / walls of nearby buildings. representative - They may also share the spaces used by other vendors. Figure 7.2: Consultations with Stakeholders and Project Affected Persons on Draft ESIA Janata Tower Software Technology Park-2 (STP-2) Page | 53 Environmental and Social Impact Assessment Report ENVIRONMENTAL AND SOCIAL MANAGEMENT PLAN 8.1 Environmental and Social Management Plan An Environmental and Social Management Plan (ESMP) is an array of activities suggested for minimizing the effect of the negative impacts (mitigation) and increasing the benefits of the positive impacts (enhancement). The ESMP also includes a monitoring plan to check if the intended benefits are accruing and for taking corrective measures before it is too late. The Environmental and Social Management Plan (ESMP) is the end-product of the ESIA study and should be integrated into the project design for sustainable development of the project. Integration of the ESMP into the project design would minimize the effect of the negative impacts and increase the benefits of the positive impacts in addition to creating an opportunity to monitor the changes taking place in the environmental and social components at the pre-construction, construction, and post-construction phases. The benefit of the ESIA study would not be derived and would remain a theoretical exercise if the ESMP is not integrated into the project design. The Environmental and Social Management Plan (ESMP) includes the following:  Mitigation plan containing suggestion on measures aimed at minimizing the effect of the negative impacts;  Enhancement plan containing suggestion on measures aimed at increasing the benefits of the positive impacts;  Compensation plan suggesting measures required for paying compensation for negative impacts which cannot be mitigated;  Contingency plan suggesting measures required for taking care of accidental events;  Environmental and social monitoring plan for detecting changes taking place due to the proposed interventions. The monitoring plan includes the suggestion of indicators on which data are to be collected, location and frequency of data collection and the institutional arrangements for the data collection.  Costs of the ESMP measures are estimated so that the same may be included in the project cost for economic and financial analysis. 8.1.1 Mitigation Measure Mitigation of impacts is a process in the ESIA which determines the possible preventive, remedial or compensatory measures for the adverse impacts which have been evaluated as significant. It aims to prevent adverse impacts from occurring and to keep residual impacts (impacts which remain after considering mitigation) within an acceptable level. The overall objectives of mitigation are to: (i) Avoid and find better alternatives and ways of doing things; (ii) Minimize or remedy the adverse impacts through the adoption of mitigating measures; (iii) Enhance the environmental and social benefits of a proposal; and (iv) Ensure that residual adverse impacts are kept within an acceptable level The Recommended Mitigation Measures of Significant Environmental and Social Impacts during the Pre- Construction, Construction and Operation Phases of the project is presented in the following table: Janata Tower Software Technology Park-2 (STP-2) Page | 54 Environmental and Social Impact Assessment Report Table 8.1: Recommended Mitigation Measures of Significant Environmental and Social Impacts Responsible for Sl. No. Issues & Impacts Mitigation Measures Implementation Supervision 1.0 Pre-construction Phase Obtaining of SSC/NOCs  The proposed building will be constructed in BHTPA’s own land. All necessary consents, permits, Failure to obtain necessary consents, clearance, etc. will be obtained before start of civil works. Collect ECC from DoE before construction. 1.1 permits, NOC’s can result in design PMU BHTPA revisions and/or stoppage of the Works. Updating of ESMP based on detail  Update ESIA and ESMP once detail design becomes available and methods of construction is information known. 1.2 Specific impacts will be identified as  Ensure updated ESMP is provided to contractors to update Contractor’s ESMP (C -ESMP) PMU BHTPA per design and recommended construction methods. Incorporation of cost and provision  Once ESMP is updated, the recommendations and associated cost needs to be included in the BoQ of ESMP in the Bidding Document. and other bidding documents. PMU BHTPA Existing Utilities  The site is far from the existing utility lines (gas, electricity, power, etc.). Therefore, disruption in Disruption of services (short term). services is not expected.  Require construction contractors to prepare a contingency plan to include actions to be done in case of unintentional interruption of services. 1.3 CSC/ Contractors PMU  Existing infrastructure (such as water distribution pipes, electricity pylons, etc.) shall be relocated before construction starts at the project site if any necessary after the detailed design.  Prior permission shall be obtained from respective local authority for use of water for construction. Use of water for construction works shall not disturb local water users. Construction Camps, & Stock Yards  Determine locations prior to award of construction contracts. 1.4 Disruption to traffic flow and  Avoid nearby sensitive receptors, educational institutes and any important commercial place CSC/Contractor PMU sensitive receptors ESMP Implementation Training  Training will be required to undergo ESMP implementation including waste management, CSC/PMU/ 1.5 Contractor representative/workers, Standard operating procedures (SOP) for construction works; health and safety (H&S), core labor PMU Contractor PMU officials laws, applicable environmental laws, etc. 2.0 Construction Phase Soil Quality  Storage of oil and chemical materials in an appropriate storage site and method to prevent  Leakages of oil and chemical permeation into the ground. 2.1 materials from construction activity  Prohibit illegal dumping Contractor CSC/PMU  Inappropriate disposal of waste  Soil quality monitoring  Exhaust gas and dust from vehicles 2.2 Air quality  Water spraying to control dust as per necessary; Contractor CSC/PMU Janata Tower Software Technology Park-2 (STP-2) Page | 55 Environmental and Social Impact Assessment Report Responsible for Sl. No. Issues & Impacts Mitigation Measures Implementation Supervision Conducting works at dry season and  Use tarpaulins to cover soils, sand and other loose material when transported by trucks. moving large quantity of materials  Unpaved surfaces used for haulage of materials within the area shall be maintained dust-free. may create dusts and increase in  Arrangements to control dust through provision of windscreens, water sprinklers. concentration of vehicle-related  Air quality will be tested by contractor pollutants (such as carbon monoxide, sulphur oxides, particulate matter, nitrous oxides, and hydrocarbons) which will affect people who live and work near the sites. The impacts are negative but short-term, site-specific within a relatively small area and reversible by mitigation measures. Noise & Vibration  Involve the community in planning the work program so that any particularly noisy or otherwise Temporary increase in noise level and invasive activities can be scheduled to avoid sensitive times. vibrations may be caused by  Plan activities in consultation with local people so that activities with the greatest potential to excavation equipment, generate noise are conducted during periods of the day which will result in least disturbance. transportation of equipment,  Use of high noise generating equipment shall be avoided. construction materials and  Horns should not be used unless it is necessary to warn other road users of the vehicle’s approach; construction activity. However, the  Utilize modern vehicles and machinery with the requisite adaptations to limit noise and exhaust proposed project will be at busy emissions, commercial area and impact is short-  All vehicles and equipment used in construction shall be fitted with exhaust silencers. Use silent- 2.3 Contractor CSC/PMU term, site-specific and within a type generators . relatively small area.  Monitor noise levels. Maintain maximum sound levels not exceeding 85 decibels (dBA) when measured at a distance of 10 m or more from the vehicle/s.  If it is not practicable to reduce noise levels to or below noise exposure limits, the contractor must post warning signs in the noise hazard areas. Workers in a posted noise hazard area must wear hearing protection.  Identify any buildings at risk from vibration damage and avoiding any use of pneumatic drills or heavy vehicles in the vicinity. Complete work in these areas quickly.  Noise will be tested by contractor and overseen by the Supervising Engineer Sourcing of Construction material  Borrower will adopt measures specified in the EHSGs and other GIIP to support efficient use of Construction would require large raw materials, to the extent technically and financially feasible. quantity of various types of PMU/Contractor CSC/PMU construction material source of which need to be investigated. Waste management and Aesthetics  Follow the waste management plan properly (Annex 2) 2.4 The construction activities anticipate  Remove all construction and demolition wastes on a daily basis. Contractor CSC/PMU cutting of 32 trees and will produce Janata Tower Software Technology Park-2 (STP-2) Page | 56 Environmental and Social Impact Assessment Report Responsible for Sl. No. Issues & Impacts Mitigation Measures Implementation Supervision excess excavated earth (spoils),  Coordinate with DNCC/RAJUK authority for beneficial uses of excess excavated soils or excess construction materials, and immediately dispose to designated areas. Avoid stockpiling of any excess spoils. solid waste such as removed  Suitably dispose of collected materials from construction site, unutilized materials and debris concrete, wood, packaging materials, either through filling up of pits/wasteland or at pre-designated disposal locations. empty containers, spoils, oils,  No construction materials like earth, stone, polythene, paper, wood and concrete are kept in the lubricants, and other similar items. JTSP-2 area that may block the flow of water of existing drains. The impacts are negative but short-  Clean the construction side drain regularly. term, site-specific within a relatively  All vehicles delivering fine materials to the site and carrying waste debris for disposal shall be small area and reversible by covered to avoid spillage of materials. All existing roads used by vehicles of the contractor, shall be mitigation measures. kept clear of all dust/mud or other extraneous materials dropped by such vehicles.  Lighting on construction sites at night.  In areas where the visual environment is particularly important or privacy concerns for surrounding buildings exist, the site may require screening. This could be in the form of shade cloth, temporary walls, or other suitable materials prior to the beginning of construction. This is to be determined by the Supervising Engineer  The site must be kept clean to minimize the visual impact of the site. Biodiversity  No trees, shrubs, or groundcover may be removed or vegetation stripped without the prior Activities being located in the built-up permission of the environment specialist of CSC. area of Dhaka. There are no  Compensatory plantation for trees lost will be confirmed by the rooftop plantation and balcony protected areas in or around project gardening since there is no space at the site for plantation. 2.5 Contractor CSC/PMU site, and no known areas of  All efforts shall be made to preserve trees by evaluation of minor design adjustments/ alternatives ecological interest. There are 32 trees (as applicable) to save trees. at the site that need to be removed Prevent workers or any other person from removing and damaging any flora (plant/vegetation) and before construction begins. fauna (animal) in the project vicinity. Traffic Congestion  prepare a traffic management plan and get approval from the CSC before construction. Hauling of construction materials and  Plan transportation routes so that heavy vehicles do not use narrow local roads, except in the operation of equipment on-site can immediate vicinity of delivery sites. cause traffic and pedestrian  Maintain safe passage for vehicles and pedestrians throughout the construction period. movement problems. The impacts  Schedule truck deliveries of construction materials during periods of low traffic volume after are negative but short-term, site- consultation with the Kawranbazar authority. 2.6 Contractor CSC/PMU specific within a relatively small area  Erect and maintain barricades, including signs, markings, flags and flagmen informing diversions and reversible by mitigation and alternative routes when required. measures.  Notify affected sensitive receptors by providing sign boards informing nature and duration of construction activities and contact numbers for concerns/complaints.  Provide walkways and metal sheets where required to maintain access across for people and vehicles. Janata Tower Software Technology Park-2 (STP-2) Page | 57 Environmental and Social Impact Assessment Report Responsible for Sl. No. Issues & Impacts Mitigation Measures Implementation Supervision  Consult businesses and institutions regarding operating hours and factoring this in work schedules. Ensure there is provision of alternate access to businesses and institutions during construction activities., Socio-economic status  Employ at least 50% of labor force from communities in the vicinity of the site. This will have the Project will be located in BHTPA own added benefit of avoiding social problems that sometimes occur when workers are imported into land and there is no requirement for host communities, and avoiding environmental and social problems from workers housed in poorly land acquisition or any resettlements. serviced camp accommodation. Manpower will be required during  Secure construction materials from local market. the construction stage. This can  To ensure engage women employee as per policy. result to generation of contractual employment and increase in local 2.7 revenue. Thus, potential impact is Contractor CSC/PMU positive and long-term. The project will not specifically increase the risk of GBV as the The contractor’s LMP and the CoC will include clauses regarding non-tolerance of GBV and SEA. Any project location is already in an area cases of GBV and SEA will be referred to the appropriate authority following the GBV Action Plan with thousands of men and women prepared for the project. interacting in the market and business offices Community health and safety  Provide safety signage at construction sites visible to public Construction works will impede the  Provide safety barriers near any trenches, and cover trenches with planks during non-work hours. access of residents and businesses in  Contractor’s activities and movement of staff will be restricted to designated construction areas. limited cases. The impacts are  Consult with Kawranbazar authority/DNCC on the designated areas for stockpiling of soils, gravel, negative but short-term, site-specific and other construction materials. within a relatively small area and  Recycling and the provision of separate waste receptacles for different types of waste shall be reversible by mitigation measures. encouraged. Poor safety signage and lack of  A general regard for the social and ecological well-being of the site and adjacent areas is expected barriers at work site and trenches will of the site staff. Workers need to be made aware of the following general rules: (i) no alcohol/drugs 2.8 Contractor CSC/PMU create hazard to pedestrians and on site; (ii) prevent excessive noise; (iii) construction staff are to make use of the facilities provided children. for them, as opposed to ad hoc alternatives; (iv) no fires permitted on site except if needed for the construction works; (v) trespassing on private/commercial properties adjoining the site is forbidden; (vi) other than pre-approved security staff, no workers shall be permitted to live on the construction site; and (vii) no worker may be forced to do work that is potentially dangerous or that he/she is not trained to do.  Interested and affected parties need to be made aware of the existence of the complaints book and the methods of communication available to them. The contractor must address queries and complaints by: (i) documenting details of such communications; (ii) submitting these for inclusion in Janata Tower Software Technology Park-2 (STP-2) Page | 58 Environmental and Social Impact Assessment Report Responsible for Sl. No. Issues & Impacts Mitigation Measures Implementation Supervision complaints register; (iii) bringing issues to the environmental & social specialist’s attention immediately; and (iv) taking remedial action as per specialist’s instr uction.  The contractor shall immediately take the necessary remedial action on any complaint/grievance received by him and forward the details of the grievance along with the action taken to the PMU within 72 hours of receipt of such complaint/grievance. Workers health and safety  Comply with requirements of Government of Bangladesh Labor Law of 2006 & 2015 and WB EHSG There is invariably a safety risk when on workers H&S. construction works such as  Ensure that all site personnel have a basic level of environmental awareness training. If necessary, excavation, carrying of mixture the environmental/social specialist shall be called to the sites to further explain aspects of materials, Shuttering, steel/wood environmental or social behaviour that are unclear. work and earthmoving are conducted  Produce and implement a site health and safety (H&S) plan approved by PMU which include in urban areas. Workers need to be measures as: (i) excluding the public from worksites; (ii) ensuring all workers are provided with and mindful of the occupational hazards required to use personal protective equipment (reflectorized vests, footwear, gloves, goggles and which can arise from working in masks) at working times; (iii) providing (H&S) training for construction site personnel; (iv) height and excavation works. documenting procedures to be followed for all site activities; and (v) maintaining accident reports Potential impacts are negative and and records. major but reversible by mitigation  Arrange for readily available first aid unit including an adequate supply of sterilized dressing 2.9 measures. materials and appliances Contractor CSC/PMU  Ensure transferring the persons with more serious injuries to the nearby hospitals.  Maintain necessary living accommodation and ancillary facilities in functional and hygienic manner in work camps. Ensure (i) uncontaminated water for drinking, cooking and washing, (ii) clean eating areas where workers are not exposed to hazardous or noxious substances; (iii) providing fire extinguisher at construction site and (iv) sanitation facilities are available at all times.  Provide medical insurance coverage for workers;  Provide H&S orientation training to all workers to ensure that they are apprised of the basic site rules of work at the site, PPE, and preventing injuring to fellow workers;  Ensure the visibility of workers through their use of high visibility vests when working in or walking through heavy equipment operating areas;  Disallow worker exposure to noise level greater than 85 dBA for duration of more than 8 hours per day without hearing protection. The use of hearing protection shall be enforced actively. Post-construction clean-up  Remove all spoils wreckage, rubbish, or temporary structures (such as buildings, shelters, and Damage due to debris, spoils, excess latrines) which are no longer required; and. construction materials  All disrupted utilities restored 2.10 Contractor CSC/PMU  All affected structures rehabilitated/ compensated  The construction camp is to be checked for spills of substances such as used container/water bottles, paint, etc. and these shall be cleaned up. Janata Tower Software Technology Park-2 (STP-2) Page | 59 Environmental and Social Impact Assessment Report Responsible for Sl. No. Issues & Impacts Mitigation Measures Implementation Supervision  All hardened surfaces within the construction camp area shall be ripped, all imported materials removed, and the area shall be top soiled and regressed using the guidelines set out in the re- vegetation specification that forms part of this document.  The contractor must arrange the cancellation of all temporary services.  Request PMU to report in writing that worksites and camps have been vacated and restored to pre-project conditions before acceptance of work. 3.0 Operation Phase Air Quality  Use of rainwater for regular spraying around market premises for dust suppression.  Exhaust gas from vehicles and  Provisions of BHTPA budget for operation & maintenance; 3.1 generators.  Periodic monitoring; BHTPA BHTPA  Dust from building cleaning  Follow the Standard Operating Procedures (SOPs) for building maintenance and management in Annex 6. Noise Level  Use of canopy for generator and place the generator in a confined room.  Noise caused by vehicles around  Provisions of BHTPA budget for operation & maintenance; 3.2 area.  Periodic monitoring; BHTPA BHTPA  Noise from generator  Follow the Standard Operating Procedures (SOPs) for building maintenance and management in Annex 6. Biodiversity  Watering the planted trees regularly; 3.3 BHTPA BHTPA  Fencing the trees if required; Waste Management  Provide Sewage Treatment Plan (STP).  Create nuisance from food wastes.  Incorporate Waste reduction principle, source segregation of different kinds of waste and ensure  Solid and liquid wastes from the proper disposal. 3.4 operation of the building.  Provisions of BHTPA budget for operation & maintenance; BHTPA BHTPA  Periodic monitoring;  Follow the Standard Operating Procedures (SOPs) for building maintenance and management in Annex 6. Health & Safety  Adequate provision of firefighting equipment; 3.5  Checking and replacing the old equipment regularly; BHTPA BHTPA  Conduct fire drill with the building users regularly. Janata Tower Software Technology Park-2 (STP-2) Page | 60 Environmental and Social Impact Assessment Report 8.2 Environmental and Social Monitoring Plan Environmental and social monitoring plan is an essential tool about environmental management as it provides the basic information for rational management decisions. The prime objectives of monitoring are:  To check on whether mitigation and benefit enhancement measures are being adopted and are providing effective in practice  To provide a means whereby impacts which were subject to uncertainty at the time of preparation of ESMP, or which were unforeseen, can be identified, and steps to be taken to adopt appropriate control measures.  To provide information on the actual nature and extent of key impacts and the effectiveness of the mitigation measures which, through a feedback mechanism, can be taken into account in the planning and execution of similar projects in future. There are two basic forms of monitoring:  Visual observation or checking, coupled with inquiries  Physical measurement of selected parameters In the case of projects in general, monitoring is done by physical measurement of some selected parameters like air, drinking water, wastewater, noise, solid waste, etc. It should be mentioned here that the monitoring program should be such so that it can ensure compliance with national environmental standards. The importance of this monitoring program is also for ensuring that the plant does not create adverse environmental changes in the area and providing a database of operations and maintenance, which can be utilized if unwarranted complaints are made. The aim of environmental and social monitoring during the pre-construction, construction and operation phases of the project road is to compare the monitored data against the baseline condition collected during the study period (particularly during the detailed design stage) to assess the effectiveness of the mitigation measures and the protection of environmental components (e.g. air, water, soil, noise etc.) based on the national environmental standards (e.g. ECR 1997). Since the project is likely to have impact on various components of the environment, a comprehensive monitoring plan covering soil erosion, drainage congestion, tree plantation, air quality, water quality, noise, wildlife movement, workers’ and community health and safety and so on need to be developed. An Environmental and Social Monitoring Plan has been prepared (Table 7.1) along with this ESIA for the execution as a means to mitigate or minimize the adverse impacts associated with construction and operational activities of the project on the natural and social environments. 8.2.1 Objectives The objective of environmental and social monitoring during the construction and operation phases is to compare the monitored data against the baseline condition collected during the study period to assess the effectiveness of the mitigation measures and the protection of the ambient environment based on national standards. The main objectives of the pre-construction, construction and operation phase monitoring plans will be to: i. Monitor the actual impact of the works on physical, biological and socioeconomic receptors within the project corridor for indicating the adequacy of the ESIA; ii. Monitor impacts of construction works on water quality and fauna of the project area, and take necessary corrective measures in case monitoring results exceeds limits of certain are parameters; iii. Ensure compliance with legal and community obligations including safety on construction sites; iv. Monitor the rehabilitation of borrow areas and the restoration of construction campsites as described in the ESMP; v. Ensure the safe disposal of excess construction materials. Janata Tower Software Technology Park-2 (STP-2) Page | 61 Environmental and Social Impact Assessment Report vi. Appraise the adequacy of the ESIA with respect to the project’s predicted long-term impacts on the corridor’s physical, biological and socio-economic environment; vii. Evaluate the effectiveness of the mitigation measures proposed in the ESMP and recommend improvements, if and when necessary; viii. Compile periodic accident data to support analyses that will help minimize future risks; and ix. Monitor the survival rate of avenue plantations. x. Canopy for generator as noise barrier must be considered. Janata Tower Software Technology Park-2 (STP-2) Page | 62 Environmental and Social Assessment Report Table 8.2: Environmental and Social Management Plan-Monitoring Actions Monitoring Method Responsibility Ref. Environmental & Social Purpose of the Duration and No. Issues Monitoring Method of Collecting and Reporting Data Location Implementation Supervision Frequency 1.0 Pre-construction Phase Obtaining of SCC/NOCs Compliance to GoB and WB Obtaining certificates DNCC/RAJUK/Do Prior to contractor PMU BHTPA 1.1 policies E mobilization Updating of ESMP Ensuring the compliance with Preparation of report PMU During the pre-construction PMU BHTPA 1.2 design and construction period method and schedule Existing Utilities Implementation of ESMP Obtain record of implantation In the work site Prior to contractor Contractor PMU 1.3 mobilization ESMP Implementation Implementation of ESMP Obtain record of training PMU CSC/Contractor Prior to contractor PMU 1.4 Training mobilization 2.0 Construction Phase Soil Quality  Restoration of changes due  In the work site  Once during pre- Contractor CSC/PMU  Soil quality test report to construction activities construction 2.1  Parameters for testing are Organic Matter,  Visual amenity  Twice during construction Zn, Sulphur, Lead and Nitrate period Air quality Evaluation of effect of the  Visual inspection & consultation with local  In the work site  Once during pre- Contractor CSC/PMU mitigation measure towards people construction air pollution  Air quality test report  Visual monitoring on a daily  Parameters are PM10, PM2.5, SOx, NOx, and basis. 2.2 CO  The parameters would be tested twice in each year during construction period Noise & Vibration Evaluation of effect of the  Visual inspection & consultation with local  In the work site  Once during pre- Contractor CSC/PMU mitigation measure towards people construction 2.3 noise pollution  Noise level test report  Twice during construction  LAeq (Day & Night) period  Vibration level test Waste Pollution Evaluation of effect of the Record of kinds and quantity of waste, and  In the work site Continuous, during Contractor CSC/PMU 2.4 mitigation measure for waste the disposal method  Workers camp construction period Aesthetics Evaluation of effect of the Visual inspection & consultation with local In the work site Continuous, during Contractor CSC/PMU 2.5 mitigation measure people construction period Biodiversity  Confirm that this planting  Visual inspection rooftop and Continuous, during 2.6 plan is following during the  Record of plant survival percentage balcony construction period Contractor CSC/PMU construction period. gardening Janata Tower Software Technology Park-2 (STP-2) Page | 63 Environmental and Social Assessment Report Monitoring Method Responsibility Ref. Environmental & Social Purpose of the Duration and No. Issues Monitoring Method of Collecting and Reporting Data Location Implementation Supervision Frequency Traffic Congestion Evaluation of effect of  Visual inspection & consultation with local In the work site Continuous, during construction schedule people construction period 2.7 Contractor CSC/PMU  Record of accidents  Record of numbers construction vehicles Socio-economic status Evaluation of effect of Consultation with local people In the project Continuous, during 2.8 Contractor CSC/PMU construction schedule area construction period Community health and Evaluation of effect of the  Visual inspection & consultation with local In the project Continuous, during 2.9 safety work safety plan people area construction period Contractor CSC/PMU  Record of accidents Workers health and Evaluation of effect of the  Visual inspection & consultation with In the work site Continuous, during 2.10 safety work safety plan worker construction period Contractor CSC/PMU  Record of accidents Post-construction Evaluation the  Visual inspection & consultation with local In the work site At the end of construction 2.11 clean-up implementation of ESMP people period along with the ESMP Contractor CSC/PMU  Reporting implementation report Submission of ESMP Evaluation the Record of report submission MDSC/PMU At the end of construction 2.12 Contractor CSC/PMU implementation report implementation of ESMP period 3.0 Operation Phase Air Quality Visual inspection, and 3.1 consultation with business  O&M budget for periodic monitoring STP-2 During operation period BHTPA BHTPA owners & visitors Noise Level Visual inspection, and During operation period 3.2 consultation with business  O&M budget for periodic monitoring STP-2 BHTPA BHTPA owners & visitors Biodiversity Visual inspection, and 3.3 consultation with business  O&M budget for periodic monitoring STP-2 During operation period BHTPA BHTPA owners Liquid waste Test of effluent from STP in Twice in a year during 3.4 management the laboratory  O&M budget for periodic monitoring STP-2 operation period BHTPA BHTPA Gender action plan Awareness about GBV, Equal Ensuring training, information campaign and opportunity monitor:  Number of training 3.5  Number of awareness program STP-2 During operation period BHTPA BHTPA  Number of beneficiaries  Monitor distribution of code of conduct & GBV related cases Janata Tower Software Technology Park-2 (STP-2) Page | 64 Environmental and Social Assessment Report Monitoring Method Responsibility Ref. Environmental & Social Purpose of the Duration and No. Issues Monitoring Method of Collecting and Reporting Data Location Implementation Supervision Frequency Health & Safety Visual inspection, and 3.4 consultation with business  O&M budget for periodic monitoring STP-2 During operation period BHTPA BHTPA owners & visitors Janata Tower Software Technology Park-2 (STP-2) Page | 65 Environmental and Social Assessment Report 8.3 EMERGENCY RESPONSE AND DISASTER MANAGEMENT PLAN An Emergency Response & Disaster Management Plan is a written document, which is required according to occupational health safety standards for an organization and must be displayed at every job site. It is a detail step-by-step procedure to follow in emergency such as fire, chemical spill or a major accident. An emergency response plan also includes information such as whom to notify, who should do what, and location of emergency stock. The Emergency Response Plan includes any measures that should be in place at all facilities to combat an accident resulting from fire, explosion or due to any natural calamities (e.g. Earthquake, cyclones, and flood). A detail emergency response & disaster management plan is provided in Annex 4. 8.4 GUIDELINES FOR ENVIRONMENTAL AND SOCIAL CONDITIONS IN CONTRACT DOCUMENT The environmental and social management program should be carried out as an integral part of the project planning and execution. It must not be seen merely as an activity limited to monitoring and regulating activities against a pre-determined checklist of required actions. Rather it must interact dynamically as project implementation proceeds, dealing flexibly with environmental impacts, both expected and unexpected. For this purpose, it is recommended that the Project Director (PD) for this specific project takes the overall responsibility of environmental & social management and monitoring. The PD will form a team with required manpower and expertise to ensure proper environmental monitoring, and to take appropriate measures to mitigate any adverse impact and to enhance beneficial impacts resulting from the project activities. The PD through its team will ensure that the contractor shall undertake and implement appropriate measures as stipulated in the contract document. It should be emphasized that local communities should be involved in the management of activities that have potential impacts on them. They should be properly consulted before taking any management decision that may affect them. Environmental and social management is likely to be most successful if such decisions are taken in consultation with the local community. Guidelines on Environmental safeguards are generally incorporated in the Schedule of Works/ BOQ. In case of DB/ DBO contractors are engaged, the following guidelines need to be followed: The Schedule of Works for a DBO Project is as follows:  General items  Design  Civil works  Procurement of pipes & appurtenances for trunk sewer and collection network  Sewer works for the treatment plant  Sewer installation for trunk main and collection network  Mechanical equipment  Electrical equipment  Internal roads and landscaping  Operation & maintenance works for 3 years Environmental and social standards guidelines to be included in the General items of Schedule of Works and comprise the following points:  Insurances for Contractor’s equipment, insurances for injury to persons and damage to properties and other insurances.  Quality assurance and control plan  Environmental & social management plan  Traffic management plan  Erection and removal of signboards  Health and safety plan Janata Tower Software Technology Park-2 (STP-2) Page | 66 Environmental and Social Assessment Report  GBV Action plan  Labor management plan A detailed write-up on the above issues is generally included in the employer’s requirement which is a part of the bidding document. Some but not limited to the following conditions should be included in the employer’s requirement with the contract document for the DB/DBO contractor. The DB/DBO contractor shall: a. design the works to minimise adverse environmental impacts; b. meet all the obligations under the prevailing environmental regulations and the Environmental Management Plan; c. The Contractor shall at all times operate and maintain the Works in accordance with the approved Environmental Social Management Plan and approved Contractor’s Documents including: i. the operating and maintenance manuals ii. the Emergency Response Plan iii. Traffic Management Plan iv. the water quality testing plan v. the health and safety manual vi. GBV plan vii. the quality assurance manual viii. providing training on OHS and waste management plan d. The Contractor shall undertake all monitoring, sampling and testing in accordance with: i. The minimum frequencies and sampling methods specified in these Employer’s Requirements; ii. The approved water quality testing plan; iii. The Environmental Social Management Plan; iv. Any additional requirements specified by the applicable regulatory authorities For a DB/DBO contract The Employer should specify the scope of the contractor’s responsibilities for preparing and implementing the ESMF and the ESMP. The proposals related to environmental social safeguards of the Contractor needs to be submitted to DoE for environmental verification. If the ESMP has already been prepared it should be included in the Employer’s Requirements as an Annex. Under the general requirement for planning, design, approvals and documents of the Bid document the following requirements are mandatory: a. design the works to minimise adverse environmental impacts; b. meet all the obligations under the prevailing environmental regulations and the Environmental Management Plan; Under the general requirement for Operation Management in the Bid Document the following requirements are mandatory:  maintain the site in tidy condition and take measures to control potential environmental nuisance, including but not limited to, odours, litter, pests, insects, rodents and birds;  Under the general requirement for Performance during the Operation Service Period in the Bid Document the following requirements are mandatory:  The Contractor shall at all times operate and maintain the Works in accordance with the approved Environmental Social Management Plan and approved Contractor’s Documents including: Janata Tower Software Technology Park-2 (STP-2) Page | 67 Environmental and Social Assessment Report i. the operating and maintenance manuals ii. the Emergency Response Plan which includes managing emergencies in the event of chemical spills; contamination of the water source; pollution of the environment; iii. the water quality testing plan iv. traffic management plan v. the health and safety manual vi. the quality assurance manual Under the general requirement for Water Quality Testing Plan in the Bid Document the following requirements are mandatory: i. The Contractor shall develop a water quality testing plan (the “Water Quality Testing Plan�) including methods, procedures, schedules and frequencies of sampling and analysis ii. a plan to monitor noise and other local environmental impacts iii. a program to monitor whether the work is complying with the Environmental Social Management Plan Under the general requirement for Overall description of the Operation Service in the Bid Document the following requirements are mandatory: • The Contractor shall treat wastewater including septic waste to meet the specified standards and shall discharge the treated wastewater into the environment safely (or at the specified discharge point) 8.5 Budget for Implementation of Environmental and Social Management Plan (ESMP) Most of the mitigation measures require the contractors/project authority to adopt good site practice, which should be part of their normal procedures already, so there are unlikely to be major costs associated with compliance. Mitigation that is the responsibility of BHTPA and contractor’s will be provided as part of their management of the project. The cost estimation for Environmental Mitigation Measures and Monitoring is given in the following. The total mitigation and monitoring cost for the project is calculated as BDT 1625000.00 (USD 19151.44) excluding the remuneration of Contractor’s Environment, Health and Safety Officer. The total duration of the engagement of the expert will be decided as per the requirement of the project after getting approval from the PMU. Additionally, the PMU will recruit one Environmental Specialist and one Social Development Specialist during the project construction period. The estimated budget on the remunerations for these Experts are given in Table 8.4 and it is calculated as BDT 7,200,000 (USD 84855.62). Therefore, the total budget for Environmental & Social Management is estimated as BDT 8825000 (USD 104007.10). Janata Tower Software Technology Park-2 (STP-2) Page | 68 Environmental and Social Assessment Report Table 8.3: Environmental and Social Monitoring Costs during Construction EMP Task Total Mitigation and Monitoring Items Unit Cost/Unit Total Unit No. Cost 1.0 Pre-construction Period 1.1 Obtaining of SSC/NOCs Included in Project Preparation Cost 0 1.2 Updating of ESMP Included in Project Preparation Cost 0 1.3 Existing Utilities Included in Engineering Cost 0 1.4 ESMP Implementation Training No. 50000 1 50000 1.5 Environmental Quality Test-Baseline Air Quality Test No. 50000 1 50000 Noise Level Measurement No. 10000 2 20000 Soil Quality Test No. 25000 1 25000 Vibration Level Test No. 10000 1 10000 2.0 Construction Period 2.1 Soil Quality No. 25000 2 50000 2.2 Air quality No. 50000 4 200000 2.3 Noise & Vibration No. 10000 6 60000 2.4 Aesthetics Monitoring by Contractor 0 2.5 Biodiversity Monitoring by Contractor 0 2.6 Existing provisions for movements Monitoring by Contractor 0 2.7 Community health and safety Lump-sum 50000 2.8 Workers health and safety Lump-sum 100000 2.9 Gender based violence Lump-sum 300000 2.10 Communicable diseases awareness and prevention Lump-sum 100000 2.11 Post-construction clean-up Lump-sum 50000 Other Expenses during Construction Period Water Spray for dust suppression Month 24 10000 240000 Roof top Gardening No. 1 200000 200000 Monthly Environmental Monitoring Report No. 5000 24 120000 3.0 Operation Period 3.1 Air Quality BHTPA O&M Budget 0 3.2 Noise Level BHTPA O&M Budget 0 3.3 Waste Management BHTPA O&M Budget 0 Grand Total: (BDT) 1625000 Grand Total: (USD) 19151.44 Table 8.4: Remuneration of Experts Sl. No. Type of Expert No. Man-Month Unit Cost Total Cost 1 Environmental Specialist 1 12 300,000 3,600,000 2 Social Development Specialist 1 12 300,000 3,600,000 Grand Total (BDT) 7,200,000 Grand Total (USD) 84855.62 Table 8.5: Summary of the Total Budget Sl. No. Item 1 Environmental and Social Management Cost 1625000 2 Remuneration of Expert 7200000 Grand Total (BDT) 8825000 Grand Total (USD) 104007.10 Janata Tower Software Technology Park-2 (STP-2) Page | 69 Environmental and Social Assessment Report INSTITUTIONAL CAPACITY ASSESSMENT AND IMPLEMENTATION ARRANGEMENT 9.1 Institutional Framework Environmental management of the project requires a multidisciplinary approach with consolidated and coordinated efforts from a number of agencies. Various institutions will be involved during implementation of the Project. While contractor is responsible for implementation of ESMP during construction works, Construction Supervision Consultant (CSC) is primarily responsible for supervision of monitoring of the implementation of the ESMP and also reporting the progress to BHTPA. Department of Information and Communication Technology is the Executing Agency (EA). The BHTPA will be involved in the implementation and management of the works for which they are responsible by establishing a Project Management Unit (PMU). The Key organizations and people involved in environmental management of the project are as presented in Figure 9.1. PMU Figure 9.1: Proposed Institutional Framework for ESMP Implementation 9.2 Institutional responsibilities A number of institutions will be involved during construction and operation phase of the Project in order to achieve environmental compliance goal set by ESMP. A proposed institutional framework for ESMP Janata Tower Software Technology Park-2 (STP-2) Page | 70 Environmental and Social Assessment Report implementation has been showed in Figure 9.1. These institutions will carry out following distinct but interrelated responsibilities. 9.2.1 Department of ICT (DoICT) DICT as the Executing Agency of the Project will have the overall responsibility of ensuring that the environmental safeguard requirements of the project are fulfilled through the BHTPA. The main responsibilities of the DoICT are to:  Ensure that the project, regardless of financing source, complies with the provisions of the ESMP and World Bank ESS Safeguard Policy Statement 2009 (SPS);  Ensure that project implementation complies with government environmental policies and regulations;  Ensure that project environmental management is implemented and reported to the Steering Committee and the financing agency as required. 9.2.2 Bangladesh Hi-Tech Park Authority (BHTPA) BHTPA Committee with representatives from related Ministries and Government agencies covering will be established at the time of implementation of this project. This committee will facilitate the coordination of various agencies under the ministries in the environmental management and monitoring process. 9.2.3 Individual Consultants Individual Consulting Team functioning under the BHTPA will be directly responsible for contract administration and day-to-day project supervision including environmental management. The Engineers will consist of a Health, Safety and Environment unit with an environmental expert. The engineers will advise the BHTPA and the PMUs on ESMP implementation, and monitor the work of the contractors in the field. The Engineers will also help the PMUs prepare quarterly progress reports to be submitted to the BHTPA, who will submit semi-annual reports to co-financier for review. The Engineers will, inter alia, be responsible for the following:  Engage environment specialist to ensure proper implementation of ESMP provisions;  Undertake regular monitoring of the Contractor’s environmental performance, as scheduled in the ESMP;  Conduct periodical environmental audits;  Prior to construction, review and approve SEMPs/method statements prepared by the Project Company;  Supervise site environmental management system of the contractors, and provide corrective instructions;  Monitor the implementation of the SEMP and review the environmental management and monitoring reports prepared by the Contractor;  Review and report on SEMP implementation by the Contractor. Overall, IC is responsible for ensuring proper and timely implementation of all their tasks specified in the ESMP. 9.2.4 Environment and Social Experts Environmental and Social Experts will work together. They will provide guidance to PMU staff for developing mechanisms for effective project supervision throughout the project construction and even in operation phase. They will also assist CSC and contractors in conducting subsequent monitoring and reporting and in undertaking corrective options and establishment and implementation of an environmental management system. 9.2.5 Project Management Unit (PMU) The Project Management Unit will be established under the BHTPA will include an Individual Consultant. The Consultant will be responsible for overseeing of the monitoring activities conducted by the CSC on Janata Tower Software Technology Park-2 (STP-2) Page | 71 Environmental and Social Assessment Report its behalf. It will also be responsible for overseeing the activities of contractor through PMU. The main activities of the Consultant with regard to environmental safeguards are:  Planning and implementation of ESMP  Ensuring that environmental and Social protection and mitigation measures in the ESMP are incorporated in the Construction Environmental and Social Management Plan (CESMP);  Ensuring that the CSC commits and retains dedicated staff as environment and safety managers to oversee CESMP implementation  Supervision and monitoring of the progress of activities of the consultants and contractors for implementation of different components of ESMP  Provide guidance to PMU, CSC and contractors in conducting subsequent monitoring and reporting and in undertaking corrective options  Responsible for modifications of the ESMP when there were adaptation/changes during implementation.  Ensure submission of periodical environmental management and monitoring reports to steering committee and co-financers through BHTPA;  Submit semi-annual monitoring reports on ESMP implementation for co-financers review through BHTPA;  Ensure establishment and implementation of an environmental management system;  Implementation of environmental monitoring measures (such as environmental quality monitoring, tree plantation, landscaping, wild life monitoring) during O/M stage of the Project.  Promote improved social and environment performance through the effective use of management systems;  External communications with other government, semi-government and non-government organizations, universities, research institutes in the country on the matters of mutual interest related to environmental management and filming of activities to be carried out under the project development. 9.2.6 Construction and Supervision Consultant The CSC functioning under the BHTPA will be directly responsible for contract administration and day-to- day project supervision including environmental management. The CSC will consist of 1 national environmental expert and 1 national social development expert. The CSC will advise the BHTPA and the PMU on ESMP implementation, and monitor the work of the contractors in the field. The consultants will also help the PMU prepare quarterly progress reports to be submitted to the BHTPA, who will submit semi-annual reports to co-financier for review. The CSC will, inter alia, be responsible for the following:  Engage international/national environment specialists to ensure proper implementation of ESMP provisions;  Undertake regular monitoring of the contractor’s environmental performance, as scheduled in the ESMP;  Conduct periodical environmental audits;  Prior to construction, review and approve CESMPs/method statements prepared by the contractors;  Supervise site environmental management system of the contractors, and provide corrective instructions;  Monitor the implementation of the CESMP and review the environmental management and monitoring reports prepared by the contractor;  Review and report on CESMP implementation by the contractor. Overall, CSC is responsible for ensuring proper and timely implementation of all their tasks specified in the ESMP. Janata Tower Software Technology Park-2 (STP-2) Page | 72 Environmental and Social Assessment Report 9.2.7 Contractors The contractor will be primarily responsible for preparing an implementing the CESMP. Each contractor will be recommended to have one Environmental Specialist and one Occupational, Health and Safety (OHS) Specialist, who will be working in close coordination with the environmental staff of CSC and PMU. The main functions of the contractor with regard to environmental management and monitoring are to:  Prior to start of construction, prepare the CESMP and other method statements and management plans according to requirements of ESMP and get them approved by CSC.  Recruit qualified environmental and safety officers (ESO) to ensure compliance with environmental statutory and contractual obligations and proper implementation of CESMP;  Provide sufficient funding and human resources for proper implementation of CESMP;  Prepare monthly reports on environmental management and monitoring for review and verification by the CSC;Prepare and implement an Environmental Management system according to requirement specified in ESIA/ ISO 14001. 9.3 Assessment of Capacity of BHTPA A careful assessment of BHTPA has been made which shows that there is no defined institutional setup to supervise the safeguard activities under the project. There is no dedicated social and environmental cell or unit in BHTPA for monitoring and managing social, environmental and health and safety risks for the development projects, except the Individual Environmental and Social Consultants at head Office. A Social, Environmental and Communication cell is therefore recommended under the PD (BHTPA). This cell will work independently to monitor and supervise the ESMP for the project. The PMC will work under the PMU. The PMC will need to have qualified safeguard specialists who will review the reports from the Design and Supervision Consultants and the Contractors on the implementation of the ESMP. The Design and Supervision Consultant will work in the STP-2 to monitor the implementation of the ESMP by the contractor and report to the PMU. 9.3.1 Action Plan to Strengthen Staffing, Capacity, Systems and Implementation During the project period, the Safeguard Consultants will have to be deployed under PMU level. After ending the project fund, the positions will have to be in permanent status under BHTPA. Training shall be imparted, on a regular interval, to the BHTPA officials and Staff on Safeguard Issues. The ESMP document will be used as a training material for capacity building of BHTPA officials/ staff and the Environmental & Social Specialist will act as facilitators for the capacity building sessions. If the Consultants, ES & SS, do not feel confident on their subjects, the ESIA consultants will initiate training for the BHTPA officials as a TOT course on safeguard issues. Later on, the BHTPA officials and Consultants will train up the Contractors’ people on safeguard compliances. On-the-job training is essential for the capacity building of Contractors’ people (Supervisors and Labour Supervisors of Contractor). BHTPA with support of third-party resources as needed (independent experts, NGOs, etc. will design and implement training for targeted groups involved in the Project to improve their awareness of risks and mitigate the impacts of the project. Table 9.1: Capacity development support (training) Training to be provided Targeted Groups and Timeframe Timeline of Trainings Environmental and Social Framework: Personnel directly related with Prior to Project Training on ESF and the 10 ESSs including project at BHTPA head office and effectiveness for 7 days preparation of ESMP Filed office (if available) Occupational Health and Safety Module: Local Officials of BHTPA, PMC, Locally Prior to the Project Personal protection equipment active NGOs, Contractors effectiveness Workplace risk management Prevention of accidents at work sites 4 sessions with each Health and safety rules comprising 2 days Solid and liquid waste management Hazardous waste management e.g. fueling of vehicles Janata Tower Software Technology Park-2 (STP-2) Page | 73 Environmental and Social Assessment Report Training to be provided Targeted Groups and Timeframe Timeline of Trainings Preparedness and response to emergency situations Awareness campaign on HIV/AIDS Labour and Working Conditions: Local officials of BHTPA, Contractors Prior to the Project Terms and conditions of employment Health Safety Officer, Labour Sardars effectiveness according to national working laws and (Leaders) 4 sessions with each regulations comprising 2 days Contractor and sub-contractor codes of (can be merged with OHS conduct module) Worker’s organizations Child labour and minimum age employment rules Grievance Redress Mechanism Module, ES, SDS, GS, Local Governments, Civil Prior to Project design and production of a training module Society, Local NGOs working with effectiveness and addressing the following aspects: host population and, Contractors thereafter once every six • Registration and processing procedure months • Grievance redress procedure Each session for 1 day • Documenting and processing grievances •Use of the procedure by different stakeholders Construction Waste Management: ES, EHS, SDS, Contractors Prior to Project Information about the risks, along with effectiveness and health and safety advice, see the World thereafter every three Bank Group Environmental Health and months Safety Guidelines on managing construction waste and the relevant international good Each session for 1 day practices Basic knowledge about handling procedures and risk management Using protective and safety equipment Information about the waste sorting process Safe procedures for managing waste in dumps Hazardous waste management Refuelling procedure Spillage of soil management BHTPA Local officials, Contractors Prior to Project GBV Risk Module Health Safety Officer, Labour Sardars effectiveness and Raising awareness and measures to prevent (Leaders), Local NGOs thereafter every six and mitigate GBV risks months The topics, activities and targeted groups will be developed in the GBV Action Plan Each session for 2 days including GBV-specific GRM Janata Tower Software Technology Park-2 (STP-2) Page | 74 Environmental and Social Assessment Report GRIVANCE MECHANISM 10.1 Grievance Mechanism Structure/Architecture Grievances in the project may range from effect on the society and the local community due to construction related activities or negative effects on livelihood of project-affected people. Considering the overall need for the total project period, BHTPA intends to establish a GRM to address complaints and grievances starting from Project Implementation Level as there is not likely to be reckonable adverse effect on the community. Based on consensus, the procedure will help to resolve issues/conflicts amicably and quickly, saving the aggrieved persons resorting to expensive, time-consuming legal actions. The mechanism will, however, not bar an aggrieved person to go to the courts of law. The purpose of the GRM is to record and address any complaint that may arise during the life cycle of the project period effectively and efficiently. The GRM is designed to address concerns and complaints promptly and transparently with no impacts (cost, discrimination) for any reports made by project affected people (PAPs) and the complainants. The GRM works within existing social management & resettlement frameworks, providing an additional opportunity to resolve grievances at the local, project, IT/ITeS level operations and at the apex, BHTPA level. Necessary sign posting/bill board would be placed at the central places/places where people gather for sharing detailed information of the GRCs at every level. The structure of Grievance Mechanism chain is as follows: Figure 4: The structure of Grievance Mechanism Project Implementation Level Project Implementation Level BHTPA Level IT/ITeS , STP and University Operation Level BHTPA Level Level Project Implementation Level Grievance Redress Mechanism The objective of the project implementation level GRM is to bring the GRM closer to PAPs/ workers of the project in its implementation stage. All effort shall be made to resolve issues at the first instance. The Social Specialist at the project level shall carry out the following as regard to redressing grievances:  Hear the grievances of the PAPs/staffs and workers, and provide an early and mutually satisfactory solution to those;  Immediately bring to the notice of the Project unit or Social Standards Officer any serious matter that may have arisen/complaint received;  Inform the aggrieved parties about the progress of actions of their grievances and decisions of the Project unit/Industry level. The project Implementation level GRM shall have the following Grievance Redress Committee (GRC) members:  Project Social Specialist (Convenor) - BHTPA  An elected member of the DNCC North Zone 5/Ward Commissioner, Ward No. 26  A member of the Bazar Committee/Workers Welfare Committee at Karwan Bazar  A Member of the PAPs/workers of the project  Local NGO working on Labor and Gender related Issue  Social/ Resettlement Specialist/ HR Manager (Member Secretary) Janata Tower Software Technology Park-2 (STP-2) Page | 75 Environmental and Social Assessment Report The project Implementation level GRC shall resolve or reach a decision within fifteen (15) days from the date the complaint is received. The chairperson of the GRC shall communicate the committee’s decision to the aggrieved PAPs in writing and maintain a record of all decisions related to each case. 10.1.1 IT/ITeS, STP and University Level Grievance Redress Mechanism during Operation Stage The objective of IT/ITeS, STP and University level GRM is to oversee the GRM of the IT/ITeS at the operation stage and assist the Industries/Entrepreneurs in addressing the grievances immediately upon receipt of a complaint. When a grievance could not be effectively addressed and mitigated at the Industry/Entrepreneur level, it would be forwarded to the BHTPA level for necessary action. All effort shall be made to resolve issues at the earliest. Appropriate representative of the Industry along with HR Manager at the operational level The IT/ITeS, STP and University level GRM shall have the following Grievance Redress Committee (GRC) members:  Director Administration of the Industry/STP/Incharge of Incubator at the University as Convener  Representative of the staff or workers of the Industry/STP/Incubator including a female staff/worker  Project Social Specialist (Convenor) - BHTPA  Local NGO working on Labor and Gender related Issue  HR Manager Administration of IT/ITeS/STP and a senior administrative staff at the University (Member Secretary) The IT/ITeS, STP and University level GRC shall reach a decision within fifteen (15) days from the date the complaint is received. The chairperson of the GRC shall communicate the committee’s decision to the aggrieved ones in writing and maintain a record of all decisions related to each case. 10.1.2 BHTPA Level Grievance Redress Mechanism A committee of knowledgeable persons, experienced in the subject area, shall be constituted at the BHTPA to handle complaints that have not been addressed or resolved at the Project implementation and operational level. The BHTPA level GRM shall be comprised of the following members:  General Manager, BHTPA (Convener)  Legal Specialist, Member  Social Specialist, Member  Environmental Specialist-Member  Ward Commissioner, DNCC North Zone 5 (on behalf of PAPs in Project Implementation stage)/Director Administration of the during the Operational Level - Member  Chief Law Officer of BHTPA – Member  BHTPA Manager Administration  Director Administration of the IT/ITeS/STP firm/In charge of Incubator at the University  Manager Administration-BHTPA - Member Secretary The BHTPA level Grievance redress committee shall do everything possible to hear and determine the issues within 15 (fifteen) days from the date the case has been transferred to it from the Project and IT/ITeS GRC. To ensure impartiality and transparency, hearings on complaints will remain open to the public. The GRCs will record the details of the complaints, the reasons that led to acceptance or rejection of the particular cases, and the decision agreed with the complainants. BHTPA will keep records of all resolved and unresolved complaints and grievances and make them available for review as and when asked for by the World Bank and other interested persons/entities. Janata Tower Software Technology Park-2 (STP-2) Page | 76 Environmental and Social Assessment Report The chairperson of the GRC shall communicate the outcome to the aggrieved PAP(s)/staffs in writing. The GRC shall maintain a record of all outcomes related to each case. Should measures taken by the BHTPA fail to satisfy the complainant, the aggrieved party is free to take his/her grievance to the court, and the court’s decision will be final. 10.2 Grievance Mechanism Intake Channels Information about the GRM will be publicized as part of the initial disclosure consultations in the participating Upazila, union and villages. Brochures will be distributed during consultations and public meetings, and posters will be displayed in public places such as in government offices, project offices, village notice boards, community centres, etc. Information about the GRM will also be posted online on the BHTPA website (http://www.bhtpa.gov.bd ). The overall process for the GRM will include six steps and described below. This builds on the way grievances are typically managed.  Step 1: Uptake. Project stakeholders will be able to provide feedback and report complaints through several channels: in person at offices and at project sites, and by mail, telephone, and email.  Step 2: Sorting and processing. Complaints and feedback will be compiled by the Assistant Manager/Social Development Officer and recorded in a register. Submissions related to the resettlement and compensation program will be referred to the planning department for processing and resolution.  Step 3: Acknowledgement and follow-up. Within fifteen (15) days of the date a complaint is submitted; the responsible person will communicate with the complainant and provide information on the likely course of action and the anticipated timeframe for resolution of the complaint.  Step 4: Verification, investigation and action. This step involves gathering information about the grievance to determine the facts surrounding the issue and verifying the complaint’s validity, and then developing a proposed resolution, which could include changes of decisions concerning eligibility for compensation, additional compensation or assistance, changes in the program itself, other actions, or no actions. Depending on the nature of the complaint, the process can include site visits, document reviews, a meeting with the complainant (if known and willing to engage), and meetings with others (both those associated with the project and outside) who may have knowledge or can otherwise help resolve the issue. It is expected that many or most grievances would be resolved at this stage. All activities taken during this and the other steps will be fully documented, and any resolution logged in the register. It is expected that redress to a complaint can be made within 30 days from the receipt of the complaint. Step 5: Monitoring and evaluation. Monitoring refers to the process of tracking grievances and assessing the progress that has been toward resolution. The Social Development Specialist will be responsible for consolidating, monitoring, and reporting on complaints, enquiries and other feedback that have been received, resolved, or pending. This will be accomplished by maintaining the grievance register and records of all steps taken to resolve grievances or otherwise respond to feedback and questions. Step 6: Providing Feedback. This step involves informing those to submit complaints, feedback, and questions about how issues were resolved, or providing answers to questions. Whenever possible, complainants should be informed of the proposed resolution in person. If the complainant is not satisfied with the resolution, he or she will be informed of further options, which would include pursuing remedies through the World Bank, as described below, or through avenues afforded by the Bangladesh legal system. On a monthly basis, the Planning Department will report to the Executive Chairman on grievances resolved since the previous report and on grievances that remain unresolved, with an explanation as to steps to be taken to resolve grievances that have not been resolved within 30 days. Janata Tower Software Technology Park-2 (STP-2) Page | 77 Environmental and Social Assessment Report 10.3 Grievance Registry, Referral, Resolution and Appeals Process BHTPA would adopt the following procedures: The GRC at the Community level will establish a simple computerized system to record the complaints; information on the complainants and perpetrators with names of the enterprises they are employed in; acceptance/rejection of the complaints by CGRC and the reasons thereof. If the decision made at this level is not acceptable to the aggrieved person, GRC will refer to the project level /to BHTPA during implementation level. At the operation level of IT/ITeS , If they too fail to solve the problem, it would be referred to the BHTPA Headquarters with details of the complaint and minutes of the hearings the earlier level. BHTPA will review the case and send its decision within fifteen days from the receipt of the complaint or earlier. However, if an aggrieved person is dissatisfied with the GRM, he/she may lodge complain following the law of the land. An example of a grievance registration form and Typical grievance resolution process of PRIDE project is given at Annex 7. Any GBV related complaints will be handled in a survivor-centric manner in line with the World Bank guidelines provided in the WB good practice note on gender-based violence8. GBV-related complaints will be dealt with strict confidentiality, based on the wishes of the GBV-survivor. Any GBV-survivor will be referred to an NGO assigned for the project by the Borrower to manage and respond to GBV cases. This NGO will support GBV survivors in accessing service providers and guiding them through options of lodging a complaint. For further details, please refer to the GBV action plan at https://www.worldbank.org/en/news/press-release/2017/11/08/new-action-plan-addresses-gender-based- violence-in-world-bank-operations 10.4 GRM Monitoring and Reporting Day-to-day implementation of the GRM and reporting to the World Bank will be the responsibility of the Project Director of PRIDE project. To ensure management oversight of grievance handling, the Internal team will be responsible for monitoring the overall process, including verification that agreed resolutions are actually implemented. 10.5 GRM contact information - BHTPA Information on the project and future stakeholder engagement programs will be available on the project’s website and will be posted on information boards in the project office, villages, Union Parishad office, Upazila Office crossed by the line. Information can also be obtained from BHTPA offices. The point of contact regarding the stakeholder engagement program at BHTPA is given below: Description Contact details Company: Bangladesh High-Tech Park Authority To: Project Director Address: Bangladesh Hi-Tech Park Authority, ICT Tower (9th Floor), E-14/X, Agargaon, Dhaka-1207 E-mail: info@bhtpa.gov.bd Website: www.bhtpa.gov.bd Telephone: Phone: +88-02- 8181736 (Ext-423) 8 The World Bank (2018): Good Practice Note Addressing Gender Based Violence in Investment Project Financing involving Major Civil Works. http://documents.worldbank.org/curated/en/399881538336159607/Environment-and- Social-Framework-ESF-Good-Practice-Note-on-Gender-based-Violence-English.pdf Janata Tower Software Technology Park-2 (STP-2) Page | 78 Environmental and Social Assessment Report ANNEXES Annex 1: Environmental Quality Monitoring Test Results Janata Tower Software Technology Park-2 (STP-2) Page | 79 Environmental and Social Assessment Report Annex 2: Waste Management Plan (WMP) General: Throughout the project, the emphasis will follow the principles of waste minimization to reduce the potential for waste impacts on the local and non-local environment. These principles are illustrated in Figure 1. Figure 1: The Waste Hierarchy Source: Wikipedia: http://en.wikipedia.org/wiki/Waste_hierarchy The waste minimization hierarchy will be implemented in this project in a manner consistent in Table 1. Table 1: Waste Management Objectives for the Janata Tower STP-2 Facilities Principle Application in this Project Prevent Products and services to be employed for this project will be assessed for their potential to generate waste. Those with a lower potential will be favored. Minimize If a product or service that produces more waste than is desirable must be used for particular reasons, than the use of that product or service will be minimized. Reuse No project materials with the potential to be reused will be disposed of after only single use. Where facilities are available, all recyclable domestic and industrial waste generated by this Recycle project will be recycled. Creation of facilities for energy recovery from waste products including that for waste gas now Recover being flared has to be encouraged. All other items that may be reused for energy or other purposes will be employed wherever possible. As a final resort waste will be disposed of. All waste disposed of will be done responsibly in Dispose approved landfills / due treatment and disposal sinks/sumps. Objectives The Contractor will promote waste minimization by waste avoidance, reduction, reuse and recycling to the extent practical. Waste minimization is generally accomplished through the "3Rs" - reduce, reuse and recycle. The Contractor will produce a Waste Management Plan (WMP) dealing with the waste generated by project activities. This WMP will specify provisions for disposal, re-use or recycling of solid and hazardous waste. Janata Tower Software Technology Park-2 (STP-2) Page | 80 Environmental and Social Assessment Report Scope The Contractor will be responsible for the development of a waste management plan to ensure that all wastes (hazardous, non-hazardous and wastewater) are all disposed of in an environmentally sound manner. The WMP includes actions to be taken by the Contractor's / Subcontractor's project personnel for the management and safe disposal of waste materials generated by them during construction. Specifically, the WMP will:  list the different waste categories likely to be generated during the construction period;  define their segregation methods;  provide information on local waste transportation and disposal regulations and permit requirements;  define responsibilities for waste management handling including safe disposal;  comply with the Contractor's environmental requirements, policies and procedures and with environmental laws, rules, regulations applicable in Bangladesh regarding waste management. The Contractor shall at all times maintain his camp and construction sites in clean and tidy conditions and shall provide appropriate and adequate facilities for temporary dumping of all types of wastes before their proper disposal. Equipment, surplus material, and rubbish shall be removed, and the site is left in a clean condition to the satisfaction of the Employer's representative after completion of construction activities. The Contractor shall be responsible for safe transportation and disposal of all types of wastes generated by his activities in such a way that no environmental pollution or hazard to health is caused to workers or local people. In case the Contractor employs a third party to dispose of any wastes, the Contractor even in such cases is considered to be responsible himself under this clause until the wastes leave the site under his control. He remains legally bound to exercise due diligence to ascertain that the proposed transport and disposal mechanism do not cause pollution or public health hazards. The Contractor shall not allow waste oil, lubricant or other petroleum derivatives to be used as dust suppressants and shall take all reasonable precautions to prevent accidental spillage of petroleum products, contact of such materials with soil or watercourse through discharge, run-off, and seepage. Where practicable, garbage and solid wastes generated in the project area will be converted into compost. Where this is not possible, they will be buried in designed landfill areas. Good construction practices and site management shall be adopted to avoid affecting soil and groundwater, and pollution of water bodies from accidental spills from fuels and lubricants, etc. Waste Types and Quantities Generated Where practicable, garbage, kitchen waste and solid wastes generated in the project area will be converted into compost. Where this is not possible, they will be buried in designed landfill areas. The type of waste are as follows: i Paper waste, packaging material, cartoon ii Garbage, rubbish iii Kitchen waste mainly organic iv Solid waste v E-waste vi Liquid waste (Sewage) Janata Tower Software Technology Park-2 (STP-2) Page | 81 Environmental and Social Assessment Report Construction Phase The waste will generate from construction activities like site clearing, leveling, etc. Other categories of waste will be produced daily and comprise of the following: - Scrap metal; - Soil waste; - Food waste from kitchen premises of labor camps; - Construction debris; and - Sewage from temporary toilets; The construction and decommissioning phases will require the use of hazardous materials such as diesel or petrol to cater the fuel equipment and vehicles and maintain equipment. The following hazardous wastes will also be produced from construction activities. - Oily rags; - Used oil and oil filters - from generators or vehicle maintenance; and - Scrap and packaging material Operation Phase Ineffective waste management for commercial premises can lead to environmental pollution, offensive odors, litter, attraction of vermin and occupational safety and hygiene problems. Effective waste management reduces costs through the reuse of resources and minimisation of fees associated with removal, transportation and disposal of waste, and improves environmental outcomes locally, regionally and globally. Effective waste management is achieved through the implementation of a WMP for the operational life of the Project. Figure 1: General Layout of Garbage Room  The garbage storage room will be at basement level in the north-east corner of the site (refer to Figure 1).  The garbage room will include provision for at least 13 x 240 litre bins, amounting to around 3,120L of both recycling and general waste storage.  Waste collection will occur via the loading dock adjacent to the garbage room and will be by private waste removal contractor.  Frequency of waste collection will be as determined necessary by waste contractor. Identified Waste Streams: Janata Tower Software Technology Park-2 (STP-2) Page | 82 Environmental and Social Assessment Report The operational phase of the Project will likely generate the following waste streams given the intended use/activities to be undertaken:  plastic stretch wrapping and general plastic;  cardboard and paper;  printer cartridges and toners;  general landfill waste;  maintenance waste (e.g. cleaning chemicals); and  e-waste and potentially hazardous wastes (e.g. batteries, smoke detectors, fluorescent  tubing).   Food waste Recycling, Reuse and Disposal: It is anticipated that the Stage 1 development can adopt the simple waste management processes consisting of the following:  Under desk bins and paper recycling bins are provided in office administration areas and scrap paper collection and recycling.  Secure paper destruction recycling bins are also provided within the office areas.  Printer cartridges and toners will be collected in allocated bins for appropriate contractor disposal. Food and Liquid Wastes  Any food wastes will be stored in designated bins within the waste storage location. Any food wastes generated will be disposed of by a suitably qualified contractor to an appropriately licensed disposal facility.  A suitably qualified contractor will dispose of any liquid wastes generated by tenants to an appropriately licensed disposal facility.  No liquid wastes or wash down waters should be disposed of via the stormwater drainage system. Wastewater storage tanks (including stormwater collection tanks) should be carefully monitored to ensure overflow does not occur. The waste storage areas will include a dedicated and enclosed centralized waste and recycling storage area. The construction of this waste rooms and equipment will comply with BNBC (Bangladesh National Building Code) requirements and WB ESSs standards. Proposals for Waste minimization and Management � All commercial premises must have a dedicated waste and recycling storage room or area, which has adequate storage space to meet the needs of the land use activity � All waste and recycling storage rooms and areas must be designed and constructed in accordance with the requirements � The waste and recycling storage room or area must provide separate containers for the separation of recyclable materials from general waste. Standard and consistent signage on how to use the waste management facilities should be clearly displayed � Space must be provided in each occupancy for the temporary storage of garbage and recyclables generated in that area. � Hazardous and special waste is to be stored in accordance with relevant occupational, health, safety and environmental protection legislation and WB’s ESSs. � In multi storey developments, consideration must be given to the convenient transportation of waste and recycling from the various floors to the central storage area. Such transportation system may include a passenger or goods lifts, or a garbage chute system. � Separate space must be allocated for the storage of liquid wastes etc. The liquid waste storage areas must be undercover and bunded to prevent the escape of spills or leaks. � Space is to be provided for compactors and for any other equipment necessary to manage the waste and recycling likely to be generated on the premises. Sufficient space is also required for storage of the waste (such as cardboard boxes) prior to processing. Janata Tower Software Technology Park-2 (STP-2) Page | 83 Environmental and Social Assessment Report � Adequate access must be provided for the users, waste collection staff and collection vehicles. Where collection vehicles are required to drive into a property to collect waste and recycling:  The site must be designed to allow collection vehicles to enter and exit the property in a forward direction with minimal need for reversing and to be operated with adequate clearances; and  The driveway and any basement space needed are to be suitable for collection vehicles in terms of pavement strength, spatial design, access width, and height clearances Liquid Wastes Storage All maintenance and cleaning chemicals, oils and fuels including associated wastes should be stored separately in an appropriately bunded, well-ventilated area with a drain grease trap and allow sufficient space for handling and storage. Waste Collection Methods: Contractor Waste Collection A contractor will be employed to collect and appropriately dispose of the majority of wastes generated by the proposal. Written evidence of a valid and current contract with a licensed waste collector is to be held at the premises. Contracts with waste collection contractors will incorporate provisions for the collection, recycling and appropriate disposal of the potentially contaminated and hazardous waste types. Liquid wastes will only be collected by licensed waste contractors and authorized government departments. The private contractor’s fleet will determine size of refuse collection trucks; and collection frequency determined by the amount of waste generated. Waste Bin Types The amount and type of bins used by the Project will depend on the Waste Management System chosen for the Project. All waste and recycling must be stored in Council approved bins or skips, with lids closed to reduce littering, stormwater pollution, odor and vermin communicated to cleaners and housekeeping staff (and form part of any contractual conditions) to outline the cleaner’s waste minimi sation responsibilities. Additional Waste Minimization Strategies: It is recommended that waste storage areas are provided within the hotel building at each level within the service staff quarters and that waste is removed on a daily basis to the main garbage room located at ground floor level. Janata Tower Software Technology Park-2 (STP-2) Page | 84 Environmental and Social Assessment Report Annex 3: Occupational Health and Safety Plan Purpose and Scope The Environment and Social Management Plan (ESMP) is the overall framework which shall be implemented in order to avoid or minimize environmental impacts during the construction works of JT STP-2, Dhaka, Bangladesh. The ESMP presents the framework for implementing the management and monitoring requirements for the project. Definitions The JT STP-2 project itself along with its associated facilities or minimize impacts on the environment wherever practicable. JT STP-2 would ensure implementation of mitigation measures to reduce negative environmental impacts on Health, Environment, and Safety, and would ensure the protection of health and safety of not only its operating personnel but also for that of the developer and its 3 rd party service contractors as well as members of the neighboring public. A well-designed Operation Management System (OMS) inbuilt in the organizational set-up of JT STP-2 has provided a consistent delivery mechanism to address potential adverse impacts, to enhance project benefits and to introduce standards of good practice to be adopted for project activities. Roles and Responsibilities The Contractor/Subcontractor shall abide by the rules of regulation of the occupational health and safety as stipulated in the Labor Act - 2006 and BNBC codes of Bangladesh. The Contractor shall also abide by the clauses of health and safety in the clauses of the General Conditions of Contract and the subsequent Special Conditions of Contract of the bidding documents. Creating and Maintaining a Safe and Healthy Work Environment The PMU shall comply concerning the site and the construction works that are contemplated:  cause a preliminary hazard identification to be performed by a competent person before commencing any physical construction activity;  evaluate the risks associated with such work constituting a hazard to the health and safety of such employees and the steps that need to be taken; and  As far as is practicable, prevent the exposure of such employees to the hazards concerned or, where prevention is not reasonably practicable, and minimize such exposure. The client shall ensure that:  all practicable steps are taken to prevent the uncontrolled collapse of any new or existing structure or any part thereof, which may become unstable or is in a temporary state of weakness or instability due to the carrying out of construction work; and  no structure or part of a structure is loaded in a manner which would render it unsafe. The client shall carry out regular inspections and audits to ensure that the works are being performed by the requirements of this specification. Risk Assessment (RA) In the process of the risk assessment, technical evaluation of facilities, construction, and operations are conducted to identify hazards and risks, establish qualitative/quantitative risk levels, and provide recommendations for cost-effective engineering and administrative controls to reduce risk and loss. The focus is primarily on the application of engineering techniques during the administrative building and facility design phase on recognized codes, standards practices and operational and administrative controls needed to reduce materials hazards and risk. All required codes, standards and practices should apply to the design and construction of new facilities. A review must be conducted when expansion or change occurs to an existing facility, equipment, construction technology, operating procedure or software program, which could result in exceeding the current design limits and/or increasing the risks associated with the building construction system in the area beyond acceptable levels. Hazards and risks are identified and evaluated through the following steps: A team of experienced operating and safety personnel will be involved in determining potential risks Janata Tower Software Technology Park-2 (STP-2) Page | 85 Environmental and Social Assessment Report  Identify major hazard scenarios  Analyze their consequences (severity)  Determine the probability of occurrence (likelihood) The overall approach of risk assessment is summarized below in Figure 1. Figure 1: Risk assessment (RA) process Training A basic occupational health and safety training program and specialty courses should be provided, as needed, to ensure that workers are oriented to the specific hazards of individual work assignments. Training should generally be provided to management, supervisors, workers, and occasional visitors to areas of risks and hazards. Initial safety training is required to inform the employees about the risk of the project. The orientation shall include the following:  Specific job hazards  Safety precautions  Job responsibilities  Regulatory requirements  Company policy  Worker’s right to be informed about and to refuse unsafe work Janata Tower Software Technology Park-2 (STP-2) Page | 86 Environmental and Social Assessment Report Reporting Accidental Events Immediate reporting to the OMS is essential to take actions against accidents. So, a standard easy reporting procedure should be followed as per JT STP-2’s rule. Reporting Procedure (JT STP-2) Routine monitoring on the environmental performance of the project will be reported by the project division of JT STP-2, and a copy of the report will be made available to the funding agencies. Reporting Procedure (HES) Routine monitoring on the environmental performance of the project will be reported by the Health Environment and Safety Department, and a copy of the same will be made available to the DoE. Documentation and Record Keeping The Risk Assessment (RA) study reveals that occurs heavy rainfall within the premises of the proposed project site for the most probable scenarios. In addition, the overall safety record of after rain needs to be recognized while movement problem has been reported in a recent year. This reported record of casualty due to waterlogging keep in mind for strictly follow the safe procedure before the project is commissioned and operations can commence. Communication and Information Dissemination The Risk Assessment (RA) aims to provide a systematic analysis of the major risks that may arise as a result of the operation of the proposed project. The RA process outlines rational evaluations of the identified risks based on their significance and provides the outline for appropriate preventive and risk mitigation measures. The output from the risk assessment will contribute towards strengthening of the Emergency Response Disaster Management Plan (ERDMP) to prevent damage to personnel, infrastructure, and receptors near the project. As in practice, the following issues stand out to be of significance for taking into consideration in averting any risk and hazard during different phases of construction and operation of the project. • Identify potential risk scenarios that may arise due to rain water drainage problem. • Review existing information and historical databases to arrive at the possible likelihood of such risk scenarios; The employment of Geographic Information Systems (GIS) methods allows one to visualize the risk levels and to assign them to specific geographical areas. Furthermore, GIS facilitates the interpretation of data and the final results. The accumulated risk layers lead to interesting, sometimes surprising results because several minor events accumulated at the same geographical site might result in significant total risk. As part of the mutual aid scheme, JT STP-2 will explore the possibility of sharing of information and resources with RAJUK in case of serious crisis. However, the decision of seeking external assistance will be taken by the duty manager on the advice of ERT. Safe Work Practices There are always Hazards everywhere in any workplace. But to work safely, hazards needed to be identified and mitigated properly. Safety is an integral part of JT STP-2 construction and operation. By fulfilling safety responsibilities, employees will share the benefits of a safe workplace. To determine compliance with safety and hazard issues while performing a task, the following will be followed:  Employees are to be provided with safety equipment and safe working environment.  Employees are to draw up and ensure the implementation of safe systems and procedures for work which poses an acute risk.  Employees are to be provided with adequate personal protective and safety equipment (PPE).  Arrange safety training for concerned employees on safe work procedures and refresher training;  Employees entrusted by these tasks participate in the development of safe work procedures:  Employees are involved in the maintenance of safe work procedures; Janata Tower Software Technology Park-2 (STP-2) Page | 87 Environmental and Social Assessment Report  Review records to ensure that employees receive training on hazardous work procedures, codes and practices; and  Where practical, observe employees performing critical tasks to ensure that they follow the operating procedures and general safety. Accidents and near-miss incidents shall be investigated to determine what caused the problem and what action is required to prevent a recurrence. The purpose of impact mitigation and countermeasures are to avoid creating negative impacts wherever possible, to minimize impacts where they may be unavoidable and to generate opportunities for improvements or positive impacts where appropriate. It should be assessed to determine what personal protective and safety equipment is needed and the equipment must be available. A maintenance schedule must be developed for PPE and employees must be trained in fitting, cars, maintenance, and use of same. General Working Conditions To ensure healthy and safe working conditions, several steps should be taken as follows: Housekeeping  Work areas should be maintained in a neat and orderly condition;  Scrap material, such as rags, bolts, and wedges should not be allowed to accumulate in the site area;  Spills of oil, grease, paint and other slippery substances should be cleaned up immediately;  Walkways should be kept clear of tripping hazards at all times;  All personal protective equipment required for a procedure or production area must be properly fitted and worn;  Maintain free access to all safety equipment including firefighting equipment, electrical panels, and boxes, etc.;  Scaffolding and ladders; etc. must be secured;  Proper barricades, safety rings, and safety wires should be used for openings, manholes, etc. Barricades must be properly lighted for visibility;  Operating equipment, tools or machinery without proper guards and/or signaling devices is prohibited;  Observe all warning signs in the yard; and  Before leaving the job, always check the area for any sparks or smoldering materials. Ventilation  Adequate Local Ventilation (with filtration/mitigation arrangements where required) is to be arranged in connection with all types of works involving injurious or irritating gases/smoke/ fumes, which may occur or may form while the work is going on; and  Ventilation is to start up before work commences; a check is to be made by the EHS Manager; First Aid  All work areas must be provided with adequate first aid facilities with a trained first aider/doctor during working hours; and  The developer must provide or ensure that there is the provision of adequate and appropriate facilities for enabling first aid to be rendered to their employees if they are injured or become ill at work. Janata Tower Software Technology Park-2 (STP-2) Page | 88 Environmental and Social Assessment Report Annex 4: Emergency Preparedness and Response Plan An “Emergency Preparedness and Response Procedure� will be developed for emergency cases that consist of incidents such as accidents, explosions, fires, gas leakages, hazardous chemical and liquid waste spills, disease outbreaks and similar that occur unexpectedly due to equipment/infrastructure failures, employee errors, natural disasters (flooding, landslides, earthquakes, storms), sabotage and similar. Emergency cases are incidents that cause the activities to cease and also cause serious damages on environment, occupational health and assets. The following needs to be detailed in the procedure: • Emergency Response Team (Title, Responsibilities and key features) • Emergency Response Plans, Emergency Drills, Internal Trainings (The drill scenarios should be conducted for different emergency cases) • Maintenance and Control of Emergency Response Equipment (Fire Emergency Equipment, Pollution Prevention Materials, First Aid Cabinet, Material Safety Data Sheets, Personal Protective Equipment, Warning and Guiding Signs etc.) • Measures to be taken in case of Emergencies/Natural Disasters (Communication in case of Emergency, Liquid Chemicals/Hazardous Liquid Wastes Spills, Gas Leakage (O2, Natural Gas, etc.) and Explosion, Flash/Fire, Earthquakes Having taken all the preventative measures, a Disaster Management Team (DMT) should be established which would be responsible for preparing a specific Disaster Management Plan for the project. The team should meet at regular intervals to update the Disaster Management Plan based on accident data and any changes to support agencies. The team should also undertake trial runs to be fully prepared and to improve upon the communication links response time and other critical factors. Identification of Emergencies There are broadly 3 Categories to identify the emergencies which are likely to happen as narrated below:  Level 1 Emergency is a MINOR EMERGENCY, which can be controlled entirely by personnel and facilities, located within the immediate vicinity of the accident/incident site. LEVEL-1 Emergencies are those which cause minor property or equipment damage that is non-disruptive to operations and do not pose a safety risk to personnel or property outside of the boundaries of Company property.  Level 2 Emergency is a SERIOUS EMERGENCY, which is disruptive but not extensive and forces a portion of the Company operates to be temporarily suspended or shut down. Events or conditions which describe LEVEL 2 Emergencies are accidents/incidents that endanger the safety of personnel or the public outside of the boundaries of Company property, or have the potential to endanger the safety of personnel or the public outside of the boundaries of Company property, and would require the notification of external support services.  Level 3 Emergency is a DISASTER EMERGENCY that forces the indefinite shut clown of Company operations or a sector of’ Company operations. Safe operating control has been lost, causing or having to cause; serious injuries or fatalities among employees, contractors or the public; extensive damage to company property or equipment; or serious harm to the environment. Declaration of Emergencies It is the responsibility of the emergency site commander to take situational decision to declare the emergency. This guideline is in addition to the Emergency Procedure Manual. Emergency Equipment Preparation of any OERP involving nearby communities and settlements will include training and awareness, alarms, procedures for evacuation, firefighting, emergency communication systems, first aid, etc. Procedures are to be established for a large emergency with district and state authorities, coast guard, etc. One Tugboat shall be fitted with anti-pollution equipment. Infrastructure for Execution of Emergency Plan: Janata Tower Software Technology Park-2 (STP-2) Page | 89 Environmental and Social Assessment Report a) Fire Fighting Facilities: The STP building will have adequate firefighting aids including fire hydrants close to the various sections of the power generation area and Portable Fire Extinguishers of various types and sizes need to be installed at conveniently reachable locations. b) Disaster signaling Siren: Siren to be used for raising the alarm and also for ALL CLEAR signal should be installed within the STP building premises. c) First Aid Boxes should be provided at specific locations including at the Assembly point for administering preliminary treatment. Some employees will be trained for first aid use. d) Emergency Control Centre should be at a central as well as the safe location in the STP building premises wherefrom the Site Controller could direct the movements of Personnel and Equipment during an Emergency. e) Contents of Emergency Control Centre should be as under: (i) External telephone line and a list of relevant telephone numbers to contact at times of emergency. (ii) Internal telephone and telephone list of Emergency Assembly Points. (iii) List of Emergency Control Team, who must be called showing addresses and telephone numbers. (iv) Emergency Controller's Red & White Helmet. (v) A list of all persons (by title) responsible for groups of employees. (vi) Logs and Emergency Controller's checklist. (vii) Emergency lighting. (viii) Copy of the emergency plan. (ix) List of persons trained in First Aid & Fire Fighting. (x) List of safety cabinets and their contents & locations. (xi) Battery operated torches. (xii) Detailed site plan. (xiii) First aid equipment including stretchers (in surgery). Coordination with External Agencies The following external agencies may require to tackle the emergency. 1. Medical or hospital 2. Police department 3. Army Emergency Response Team As with the emergency preparedness plan Bangladesh law does not yet require Emergency Response Plans at the implementation of STP facilities. However, like all other Industries and installations facilities must have adequate measures against accidents or incidents to meet the emergency. The purpose of having an Emergency Response Plan (ERP) is to: - Assist personnel in determining the appropriate response to emergencies. - Provide personnel with established procedures and guidelines. - Notify the appropriate Company Emergency Response Team personnel and regulatory/ Govt. agencies. - Manage public and media relations. - Notify the next-to-kin of accident victims. - Minimize the effects that disruptive events can have on company operations by reducing recovery times and costs. - Respond to immediate requirements to safeguard the subtending environment and community. Response Procedures Emergency Response Procedures will identify who does what and when in the event of an emergency. Responsibility for who is in charge and their coordination of emergency actions shall be identified. The following are important events that require emergency response procedures:  Fire  Accidents and Medical emergency  Spills, leaks and other releases of hazardous substances Janata Tower Software Technology Park-2 (STP-2) Page | 90 Environmental and Social Assessment Report  Natural disasters (e.g., Earthquakes, floods, tornadoes, etc.) Reporting and Documentation Major disasters are often preceded by a string of minor incidents which are ignored, neglected or not fully understood. Therefore, a routine system should be enforced to ensure that all accidents are investigated and reported to the STP building supervisors in a specified format such as the following: • Description of incident or episode; • Immediate cause; • Background on the factors that might have made the incident possible; • What form of energy release or toxic substance was involved? • What was done to prevent an accident (who responded and how) • What effect did it produce on the immediate and surrounding environment? • What repercussions did the incident have (loss of life damage to equipment and buildings) and, • Cost estimates of damage done and repairs needed. Registers of all incidents should be kept and should be analyzed regularly (at least monthly) to identify trends or patterns in incident occurrence in particular cases this may prevent significant chronic incidents or single-event events that are the result of an accumulation of either physically hazardous materials or substances, or operational complacency. Janata Tower Software Technology Park-2 (STP-2) Page | 91 Environmental and Social Assessment Report Annex 5: Disaster Management Plan Objectives On-site Emergency Plan is required to meet the emergency condition during a disastrous event in the project. Its objectives are to:  Rescue and treat casualties  Safeguard other people & Installations  Minimize damage  Control initially and restore ultimately to a normal situation  Arrange rehabilitation of the affected people Definitions Accident - an unintended incident which results in injury to persons and/or damages to property, the environment, third party or which leads to production loss. Contractors - persons working for external companies (or employed by an employment agency) that are under contract to carry out work for the project. Emergency - a serious, unexpected and often dangerous situation which poses an immediate threat to, personals, processes, assets, environment, and communities and requiring immediate action. Incident - a sudden accident or near miss. Medical Treatment Case - injury at work (other than a lost-time injury and restricted work case) requiring treatment by a doctor, or nurse in consultation with a doctor, before the injured person's resumes normal work. Natural Disasters - are types of disasters that cause material and physical damages and human losses. These include drought, water rise, earthquake, flood, storms, epidemics, and others. Anthropogenic Disasters - disasters causing material and physical damage and destruction and human losses. These include explosions, plane crash, fire accidents due to human negligence and other human- generated disasters. Roles and Responsibilities Potential impacts could originate from the developer/contractor's activities. Therefore, JT STP-2 shall ensure that Contractors take due responsibility to mitigate these negative impacts. Particularly JT STP-2 will ensure that the Contractor:  Takes reasonable steps to protect the environment and avoid damage and nuisance arising from their activities and operations.  Complies with statutes and regulations concerning the execution of work.  Familiarizes with legislation and regulations relating to environmental protection that is relevant to their activities.  Refers to national environmental quality guidelines.  Be responsible for the costs of cleaning up any environmental pollution resulting from their activities, if methods for doing so are available and effective.  Maintains sites under their control in a clean and tidy condition and shall provide appropriate and adequate facilities for the temporary storage of wastes before disposal.  Shall not allow used oil or other petroleum wastes to be used as dust suppressants and reasonable precautions shall be taken to control and prevent accidental blow off of gas and/or spillage of petroleum products or discharge into atmosphere or watercourses.  Be responsible for the provision of adequate sanitary facilities for the construction workforce (including those employed under sub-contracts) at construction and campsites. Vehicles operated by the Contractor (including sub-contractors) shall be maintained according to the original manufacturer's specifications and manuals with particular regard to the control of noise and/or smoke emissions.  Takes reasonable measures to minimize dust-blow arising from sites under their control by regular watering of soil stockpiles, bare soil, haul roads, non-surfaced traffic areas and sources of fugitive dust, when conditions require dust suppression. Janata Tower Software Technology Park-2 (STP-2) Page | 92 Environmental and Social Assessment Report  Be responsible for paying compensation upon the appropriate monetary evaluation applicable to the local market if any damage is incurred to agricultural land or surrounding homesteads outside of the requisitioned land.  Precautionary signboards/ danger signals/ propitiatory billboards shall be placed in appropriate places to notify people about the possible dangers particularly in the eve of nondestructive testing inspections involving radiations.  No pollution materials will be discharged to surface water without treatment  Removes equipment, surplus material, rubbish, and temporary works and leave the sites in a clean condition to the satisfaction of the company’s representatives after completion of construction activities. Emergency Procedure Designated persons will carry out the actions detailed in the Individual STP building Emergency Procedure. Their presence at the Emergency Assembly Point should be verified and ascertained through roll-calls. Personnel not at their normal workplace must also move to the emergency assembly point and await necessary safety instructions. Contractor's employees should also be instructed of the Emergency Procedures before commencing work on this site. They will report to the emergency assembly point on this site. Personnel Manager will guide them in case a major decision like evacuation from the factory is taken. Evacuation Procedure This section outlines the procedure for the management of emergencies and evacuation plans during the operations phase. The main objective of the Emergency Response Plan (ERP) is to ensure that activities are carried out to the following priorities: • Safeguard lives; • Protect the environment; • Respond to emergencies using an effective communication network and organized procedures; • Protect the company or Third-Party assets • Maintain the company image/reputation • Resume normal activities Personnel involved in dealing with emergencies shall follow these priorities while making decisions and developing strategies. Contractor's employees should also be instructed of the Emergency Procedures before commencing work on this site. They will report to the emergency assembly point on this site. Personnel Manager will guide them in case a major decision like evacuation from the factory is taken. High Disaster-Catastrophic condition. All employees need to be evacuated. Local administration is to be properly informed and interacted with. These will be pursued upon verification of or environmental acceptability. Verification and Monitoring Verification of the emergency and based on prepare the monitoring plan. Training Before the commencement of any construction activity, all personnel shall be provided with chemical management training to ensure the safe and proper handling of hazardous chemicals and to reduce the potential for accidents. Training is an integral part of a preventive strategy. Environmental and disaster management training will be required to ensure proper implementation of effective environmental management and monitoring plan; and disaster management plan. However, training could be organized by ESMU involving relevant staff. As a trainer, competent Consultant can be outsourced. Important training under the spectrum of ESMU needs to include:  Training on firefighting;  Mock drills by the firefighting cells/ groups (twice a year)  Training on environmental regulations and standards; Janata Tower Software Technology Park-2 (STP-2) Page | 93 Environmental and Social Assessment Report  Staff training on environmental monitoring;  Training on environmental health and safety measure Janata Tower Software Technology Park-2 (STP-2) Page | 94 Environmental and Social Assessment Report Annex 6: Standard Operating Procedures for Building Maintenance General: Building Maintenance is an operational best management practice (BMP) developed to control the maintenance and construction activities that take place at City buildings and their surrounding grounds with procedures to mitigate the contaminated debris, trash, and potential chemicals from reaching our stormwater system. These procedures are simple steps that must be included in everyday work activities to protect stormwater from contact with pollutants and are a joint responsibility of everyone in the work place conducting maintenance on buildings. The following figure mentioning the organizational chart for the maintenance of high-rise buildings. Objective: To protect stormwater from pollution by reducing or eliminating pollutant load sources related to building maintenance activities. Organizational Chart: Figure 1: Command Chart for High-Rise Building Maintenance Janata Tower Software Technology Park-2 (STP-2) Page | 95 Environmental and Social Assessment Report Table 1: SOPs to be Considered Do Do not Remove trash and debris around building and grounds DO NOT let trash and waste accumulate in or around daily or as needed. the building. Place temporary inlet protection at stormwater DO NOT transfer, pour, or dispose of maintenance inlets to catch contaminants and wash water from materials outdoors in parking lots, near or in maintenance activities. storm drains, drainage ditches, on the ground, or any other location where they can runoff into the storm drainage system. Have spill cleanup materials available and ready to go DO NOT let maintenance wash water, chemicals, during painting activities or any activity that has paint, or any other maintenance residue enter the chemicals standing by for use. storm drain system. Clean up paint or other spills promptly, with DRY DO NOT handle containers alone if awkward or methods if possible. require over-exertion on your part. Get help and spread the weight load. Oversee contractors to ensure that correct procedures DO NOT repair maintenance equipment outside; use are followed and contaminants are kept to a minimum a covered, designated area for such repairs and contained. Ask the contractor for a list of chemicals they will be DO NOT hose down debris collected from sidewalk bringing on site for the maintenance work and how they cleaning; use dry sweeping method and dispose will control, contain and dispose of the unused portion properly in trash. of the chemicals and other. Expect contractors to follow proper cleanup DO NOT let contractors conduct maintenance in procedures; monitor progress. conflict with proper procedures for the work; monitor closely. Keep maintenance equipment clean; do not allow a buildup of wastes. Maintain a record of contractor work and if any spills/problems occurred. Major Focuses Emergency vehicle placement: I. Scope: This standard regulates the placement and positioning of emergency vehicles at fire control and rescue incidents. II. General Rules: A. Apparatus function shall regulate placement. The first companies should position themselves to maximum advantages and go to work, later arriving units should place themselves in a manner that builds on the initial plan and allows for expansion of the operation. However, at no time shall apparatus be positioned in a manner as to place it in an unnecessary dangerous position. B. Apparatus that is not being used should be staged in an uncommitted position that will not congest the incident site and will facilitate performing a maximum number of evolutions. Likewise, private vehicles brought to the scene by off duty or support personnel should: 1. Not block the street, leave the street open at all time to permit the movement of additional apparatus. 2. Park at least one block away and never in a cul-de-sac or in front of the buildings involved in the incident. 3. Do not park in front of fire hydrants, automatic sprinklers of standpipe connections. 4. Do not block private driveways. 5. Do not run over or park on fire hose with your vehicle. Janata Tower Software Technology Park-2 (STP-2) Page | 96 Environmental and Social Assessment Report Fire streams i. Scope: this standard shall apply to all fire control and rescue incidents where hose lines must be deployed and water is used to mitigate the situation. It was promulgated to A. Establish guidelines for developing effective fire streams B. Establish guideline for the proper placement of fire streams at a fire control or rescue incident. ii. General: A. Tactical success during firefighting operations depends to a large degree on the timely development and placement of adequate fire streams. B. For a fire streams to be adequate, sufficient pressures are needed to provide effective reach. Select hose lines and nozzles that provide sufficient volumes to meet fire flow demands. iii. Hose line Selection: A. Initial hose lines should be deployed based on the following: 1. Hose of a sufficient size to meet the fire flow demand. 2. The proper safety factor to personnel operating the line 3. Adequate personnel available to deploy the line effectively 4. Sufficient water supply to meet fire flow demand 5. The time required and work involved in deploying streams B. Strems comparisons 1. Standard pipelines commonly have 95 gpm nozzles Escape Chute An escape chute is a special kind of emergency exit, used where conventional fire escape stairways are impractical. The chute is a fabric (or occasionally metal) tube installed near a special exit on an upper floor or roof of a building, or a tall structure. During use, the chute is deployed, and may be secured at Janata Tower Software Technology Park-2 (STP-2) Page | 97 Environmental and Social Assessment Report the bottom by a fire fighting crew some distance out from the building. Once the tube is ready, escapees enter the tube and slide down to a lower level or the ground level. Although some early escape tubes were made entirely of metal, most current designs are made of high- strength fabrics, such as Kevlar. Their flexibility allows for compact storage, rapid deployment, and a gentler braking and controlled descent of users, as compared to traditional metal designs. Fabric tubes may also incorporate inflatable elements to lend some degree of structural rigidity and stability to the escape chute. The fabrics chosen must have fire retardant properties as well. In addition to fixed escape chutes permanently installed onto buildings, mobile escape systems are produced which can be mounted on the basket of a movable fire truck ladder, or temporarily installed to a building in an emergency. In response to images of trapped office workers in the September 11 attacks, personal escape devices for emergency use have been proposed, but only rope-based systems appear to be on the market for personal use. There was also the issue of fire heating the metal tubes, causing the people inside the metal tubes to become severely burned while exiting the building. Janata Tower Software Technology Park-2 (STP-2) Page | 98 Environmental and Social Assessment Report Janata Tower Software Technology Park-2 (STP-2) Page | 99 Environmental and Social Assessment Report Annex 7: Sample ‘Grievance Form’ and Grievance Mechanism of PRIDE Project Grievance Form: Bangladesh High-Tech Park Authority Grievance reference number (to be completed by Project): Contact details Name (s): (may be submitted Address: anonymously) Telephone: Email: How would you prefer to be By mail/post: By phone: By email contacted (check one) � � � Preferred language � Bangla � English Provide details of your grievance. Please describe the problem, who it happened to, when and where it happened, how many times, etc. Describe in as much detail as possible. What is your suggested resolution for the grievance, if you have one? Is there something you would like BHTPA or another party/person to do to solve the problem? How have you submitted this Website Email By hand form to the project? � � � In person By telephone Other (specify) � � � Who filled out this form (If Name and contact details: not the person named above)? Signature Name of BHTPA official assigned responsibility Resolved or referred to GRC1? � Resolved � Referred If referred, date: Resolved referred to GRC2? � Resolved � Referred If referred, date: Completion Final resolution (briefly describe) Short description Accepted? Acknowledgement (Y/N) signature 1st proposed solution 2nd proposed solution 3rd proposed solution Janata Tower Software Technology Park-2 (STP-2) Page | 100