The World Bank Implementation Status & Results Report Digital Government for Resilience (P167588) Digital Government for Resilience (P167588) LATIN AMERICA AND CARIBBEAN | Grenada | Governance Global Practice | IBRD/IDA | Investment Project Financing | FY 2020 | Seq No: 1 | ARCHIVED on 02-Dec-2019 | ISR39145 | Implementing Agencies: Ministry of Infrastructure Development, Public Utilities, Energy, Transport and Implementation, Grenada Key Dates Key Project Dates Bank Approval Date: 29-Aug-2019 Effectiveness Date: -- Planned Mid Term Review Date: -- Actual Mid-Term Review Date: Original Closing Date: 30-Sep-2024 Revised Closing Date: 30-Sep-2024 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) To enhance the efficiency, usage and resilience of selected government digital services. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name Developing the enabling environment to modernize service delivery:(Cost $5.90 M) Leveraging digital technologies to deliver selected services:(Cost $5.00 M) Strengthening institutions and managing change for digital literacy and inclusion:(Cost $4.10 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO -- ►Satisfactory Overall Implementation Progress (IP) -- ►Satisfactory Overall Risk Rating -- ►Substantial Implementation Status and Key Decisions The project has been approved by the Board and will become effective once the final legal documents have been received. 12/2/2019 Page 1 of 6 The World Bank Implementation Status & Results Report Digital Government for Resilience (P167588) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance ►Moderate -- ►Moderate Macroeconomic ►Moderate -- ►Moderate Sector Strategies and Policies ►Moderate -- ►Moderate Technical Design of Project or Program ►Substantial -- ►Substantial Institutional Capacity for Implementation and Sustainability ►Substantial -- ►Substantial Fiduciary ►Substantial -- ►Substantial Environment and Social ►Moderate -- ►Moderate Stakeholders ►Moderate -- ►Moderate Other -- -- -- Overall ►Substantial -- ►Substantial Results PDO Indicators by Objectives / Outcomes To enhance the efficiency, usage and resilience of selected government digital services IN00761916 ►Reduction in time spent on tax related transactions (Hours, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 140.00 -- 140.00 59.00 Date 15-Apr-2019 -- 14-Nov-2019 15-Apr-2024 Comments: Number of hours that businesses spend on tax related transactions reduced by 25% each year IN00761917 ►Percentage of daily civil registry transactions processed digitally (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 90.00 Date 15-Apr-2019 -- 14-Nov-2019 15-Apr-2024 12/2/2019 Page 2 of 6 The World Bank Implementation Status & Results Report Digital Government for Resilience (P167588) Comments: Number of daily civil registry transactions subjected to digital processes IN00761918 ►Reduction in the percentage of time that selected government services are not available (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 8.00 -- 8.00 0.05 Date 15-Apr-2019 -- 14-Nov-2019 15-Apr-2024 Comments: Average time that selected government services are not available during the year Intermediate Results Indicators by Components Developing the enabling environment to modernize service delivery IN00761919 ►Establishment of selected cross-cutting platforms (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Targeted cross-cutting Cross-cutting platforms do Cross-cutting platforms do Value -- platforms established and not exist not exist operational Date 15-Apr-2019 -- 14-Nov-2019 15-Apr-2024 Comments: The operationalization of the Electronic Payments System, the Digital Identifier Platform, and the Spatial Data Platform IN00761922 ►Archive of newly digitized key public records (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 100.00 Date 15-Apr-2019 -- 14-Nov-2019 15-Apr-2024 Newly digitized key public records archived in the cloud for easy retrieval during normal times, disaster, and post-disaster Comments: periods Leveraging digital technologies to deliver selected services IN00761920 ►Reduction of processing time for delivery of selected civil registry services (Hours, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 48.00 -- 48.00 6.00 Date 15-Apr-2019 -- 14-Nov-2019 15-Apr-2024 Comments: Number of hours to process and deliver civil registry services (births, death, marriage and adoption certificates) IN00761923 12/2/2019 Page 3 of 6 The World Bank Implementation Status & Results Report Digital Government for Resilience (P167588) ►Reduction of time to receive VAT assessment notices (Days, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 30.00 -- 30.00 11.00 Date 15-Apr-2019 -- 14-Nov-2019 15-Apr-2024 Comments: Reduction of time to receive VAT assessment notices IN00761925 ►Tax transactions performed online (registration, filing, payment) (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 2.00 -- 2.00 80.00 Date 15-Apr-2019 -- 14-Nov-2019 15-Apr-2024 Comments: Percentage of all tax transactions done online (registration, filing, payment) vs total transactions IN00761928 ►Tax transactions performed online (registration, filing, payments) by women-owned businesses (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 2.00 -- 2.00 80.00 Strengthening institutions and managing change for digital literacy and inclusion IN00761921 ►Civil servants trained in digital literacy programs (cumulative) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 1,250.00 Date 15-Apr-2019 -- 14-Nov-2019 15-Apr-2024 Comments: Number of civil servants trained in digital literacy programs, disaggregated by sex IN00761924 ►Number of citizen engagement/ interactive/ outreach activities (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 125.00 Date 15-Apr-2019 -- 14-Nov-2019 15-Apr-2024 Comments: Activities and events to promote and inform citizens of digital transformation initiatives IN00761926 ►Number of interactive/outreach activities to inform citizens of actions taken based on their feedback (Number, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 45.00 IN00761927 12/2/2019 Page 4 of 6 The World Bank Implementation Status & Results Report Digital Government for Resilience (P167588) ►Number of outreach activities to the business community on tax administration system (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 35.00 Date 15-Apr-2019 -- 14-Nov-2019 15-Apr-2024 Comments: Number of trainings, seminars, workshops and other outreach events for local businesses IN00761929 ►Number of outreach activities targeting women-owned businesses (Number, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 20.00 Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed Not P167588 IDA-64860 USD 15.00 15.00 0.00 0.00 15.00 0% Effective Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date Not P167588 IDA-64860 29-Aug-2019 19-Oct-2019 -- 30-Sep-2024 30-Sep-2024 Effective Cumulative Disbursements 12/2/2019 Page 5 of 6 The World Bank Implementation Status & Results Report Digital Government for Resilience (P167588) Restructuring History There has been no restructuring to date. Related Project(s) There are no related projects. 12/2/2019 Page 6 of 6