Region Pro le of Southern African Development Community (SADC)
                 Doing Business 2018 Indicators
Doing Business 2018              SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)




                        Region Pro le of Southern African Development Community (SADC)
                                                  Doing Business 2018 Indicators
                                           (in order of appearance in the document)


 Starting a business                Procedures, time, cost and paid-in minimum capital to start a limited liability company

 Dealing with construction          Procedures, time and cost to complete all formalities to build a warehouse and the quality control and
 permits                            safety mechanisms in the construction permitting system

 Getting electricity                Procedures, time and cost to get connected to the electrical grid, the reliability of the electricity supply and
                                    the transparency of tariffs

 Registering property               Procedures, time and cost to transfer a property and the quality of the land administration system

 Getting credit                     Movable collateral laws and credit information systems

 Protecting minority investors      Minority shareholders’ rights in related-party transactions and in corporate governance

 Paying taxes                       Payments, time and total tax rate for a firm to comply with all tax regulations as well as post-filing processes

 Trading across borders             Time and cost to export the product of comparative advantage and import auto parts

 Enforcing contracts                Time and cost to resolve a commercial dispute and the quality of judicial processes

 Resolving insolvency               Time, cost, outcome and recovery rate for a commercial insolvency and the strength of the legal framework
                                    for insolvency



About Doing Business
The Doing Business project provides objective measures of business regulations and their enforcement across 190 economies
and selected cities at the subnational and regional level.

The Doing Business project, launched in 2002, looks at domestic small and medium-size companies and measures the
regulations applying to them through their life cycle.

Doing Business captures several important dimensions of the regulatory environment as it applies to local rms. It provides
quantitative indicators on regulation for starting a business, dealing with construction permits, getting electricity, registering
property, getting credit, protecting minority investors, paying taxes, trading across borders, enforcing contracts and resolving
insolvency. Doing Business also measures features of labor market regulation. Although Doing Business does not present
rankings of economies on the labor market regulation indicators or include the topic in the aggregate distance to frontier score
or ranking on the ease of doing business, it does present the data for these indicators.

By gathering and analyzing comprehensive quantitative data to compare business regulation environments across economies
and over time, Doing Business encourages economies to compete towards more e cient regulation; o ers measurable
benchmarks for reform; and serves as a resource for academics, journalists, private sector researchers and others interested in
the business climate of each economy.

In addition, Doing Business o ers detailed subnational reports, which exhaustively cover business regulation and reform in
di erent cities and regions within a nation. These reports provide data on the ease of doing business, rank each location, and
recommend reforms to improve performance in each of the indicator areas. Selected cities can compare their business
regulations with other cities in the economy or region and with the 190 economies that Doing Business has ranked.

The rst Doing Business report, published in 2003, covered 5 indicator sets and 133 economies. This year’s report covers 11
indicator sets and 190 economies. Most indicator sets refer to a case scenario in the largest business city of each economy,
except for 11 economies that have a population of more than 100 million as of 2013 (Bangladesh, Brazil, China, India, Indonesia,
Japan, Mexico, Nigeria, Pakistan, the Russian Federation and the United States) where Doing Business, also collected data for the
                                                                                                                                                Page 2  
second largest business city. The data for these 11 economies are a population-weighted average for the 2 largest business
 Resolving insolvency                Time, cost, outcome and recovery rate for a commercial insolvency and the strength of the legal framework
Doing Business 2018             SOUTHERN      AFRICAN DEVELOPMENT COMMUNITY (SADC)
                                   for insolvency



About Doing Business
The Doing Business project provides objective measures of business regulations and their enforcement across 190 economies
and selected cities at the subnational and regional level.

The Doing Business project, launched in 2002, looks at domestic small and medium-size companies and measures the
regulations applying to them through their life cycle.

Doing Business captures several important dimensions of the regulatory environment as it applies to local rms. It provides
quantitative indicators on regulation for starting a business, dealing with construction permits, getting electricity, registering
property, getting credit, protecting minority investors, paying taxes, trading across borders, enforcing contracts and resolving
insolvency. Doing Business also measures features of labor market regulation. Although Doing Business does not present
rankings of economies on the labor market regulation indicators or include the topic in the aggregate distance to frontier score
or ranking on the ease of doing business, it does present the data for these indicators.

By gathering and analyzing comprehensive quantitative data to compare business regulation environments across economies
and over time, Doing Business encourages economies to compete towards more e cient regulation; o ers measurable
benchmarks for reform; and serves as a resource for academics, journalists, private sector researchers and others interested in
the business climate of each economy.

In addition, Doing Business o ers detailed subnational reports, which exhaustively cover business regulation and reform in
di erent cities and regions within a nation. These reports provide data on the ease of doing business, rank each location, and
recommend reforms to improve performance in each of the indicator areas. Selected cities can compare their business
regulations with other cities in the economy or region and with the 190 economies that Doing Business has ranked.

The rst Doing Business report, published in 2003, covered 5 indicator sets and 133 economies. This year’s report covers 11
indicator sets and 190 economies. Most indicator sets refer to a case scenario in the largest business city of each economy,
except for 11 economies that have a population of more than 100 million as of 2013 (Bangladesh, Brazil, China, India, Indonesia,
Japan, Mexico, Nigeria, Pakistan, the Russian Federation and the United States) where Doing Business, also collected data for the
second largest business city. The data for these 11 economies are a population-weighted average for the 2 largest business
cities. The project has bene ted from feedback from governments, academics, practitioners and reviewers. The initial goal
remains: to provide an objective basis for understanding and improving the regulatory environment for business around the
world.

More about Doing Business (PDF, 5MB)



The Business Environment
For policy makers, knowing where their economy stands in the aggregate ranking on the ease of doing business is useful. Also
useful is to know how it ranks compared with other economies in the region and compared with the regional average. Another
perspective is provided by the regional average rankings on the topics included in the ease of doing business ranking and the
distance to frontier scores.

 How economies in Southern African Development Community (SADC) rank on the ease of doing business



                        Mauritius (Rank 25)                                                                   77.54




                        Botswana (Rank 81)                                                          64.94




                    South Africa (Rank 82)                                                          64.89




                          Zambia (Rank 85)                                                          64.50




                        Seychelles (Rank 95)                                                     61.41


                                                                                                                                          Page 3  
                                                                                                60.42
world.

More
Doingabout        2018 (PDF,
           Doing Business
       Business              5MB)
                          SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)


The Business Environment
For policy makers, knowing where their economy stands in the aggregate ranking on the ease of doing business is useful. Also
useful is to know how it ranks compared with other economies in the region and compared with the regional average. Another
perspective is provided by the regional average rankings on the topics included in the ease of doing business ranking and the
distance to frontier scores.

 How economies in Southern African Development Community (SADC) rank on the ease of doing business



                       Mauritius (Rank 25)                                                                          77.54




                       Botswana (Rank 81)                                                                   64.94




                     South Africa (Rank 82)                                                                 64.89




                         Zambia (Rank 85)                                                                  64.50




                      Seychelles (Rank 95)                                                           61.41




                       Lesotho (Rank 104)                                                           60.42




                       Namibia (Rank 106)                                                           59.94




                        Malawi (Rank 110)                                                          58.94




                     Swaziland (Rank 112)                                                          58.82




                      Tanzania (Rank 137)                                                  54.04




                  Mozambique (Rank 138)                                                    54.00




                     Zimbabwe (Rank 159)                                           48.47




                   Madagascar (Rank 162)                                           47.67




                        Angola (Rank 175)                                  41.49




              Congo, Dem. Rep. (Rank 182)                             37.65




               Regional Average (Rank 117)                                                    56.98



                                              0        20             40                      60                    80      100
                                                                   Distance to frontier score

Note: Economies are ranked on their ease of doing business, from 1–190. The rankings are determined by sorting the aggregate
distance to frontier scores on 10 topics, each consisting of several indicators, giving equal weight to each topic. The rankings for
all economies are benchmarked to June 2017. The distance to frontier (DTF) measure shows the distance of each economy to
the “frontier,” which represents the best performance observed on each of the indicators across all economies in the Doing
Business sample since 2005. An economy’s distance to frontier is re ected on a scale from 0 to 100, where 0 represents the
lowest performance and 100 represents the frontier.
Source: Doing Business database


                                                                                                                                  Page 4  
 Rankings on Doing Business topics - Southern African Development Community (SADC)
lowest performance and 100 represents the frontier.
 Doing
Source:  Business
        Doing        2018
              Business        SOUTHERN
                       database                 AFRICAN DEVELOPMENT COMMUNITY (SADC)


 Rankings on Doing Business topics - Southern African Development Community (SADC)



                                                               Starting a Business (128)

                                Resolving Insolvency (109)             0                    Dealing with Construction Permits (110)

                                                                       38

                                                                       76


                                                                     114
                        Enforcing Contracts (129)                                                   Getting Electricity (136)
                                                                     152

                                                                     190



                     Trading across Borders (118)                                                   Registering Property (118)




                                        Paying Taxes (91)                                   Getting Credit (89)

                                                             Protecting Minority Investors (97)


Regional average ranking (Scale: Rank 190 center, Rank 1 outer edge)
Source: Doing Business database.

 Distance to frontier scores on Doing Business topics - Southern African Development Community (SADC)



                                                              Starting a Business (78.95)

                               Resolving Insolvency (37.71)          100                    Dealing with Construction Permits (62.76)

                                                                       80


                                                                       60

                                                                       40
                      Enforcing Contracts (47.37)                                                   Getting Electricity (53.56)
                                                                       20


                                                                       0



                   Trading across Borders (59.66)                                                   Registering Property (55.77)




                                     Paying Taxes (70.60)                                   Getting Credit (51.67)

                                                            Protecting Minority Investors (51.78)


(Scale: Score 0 center, Score 100 outer edge)

Note: Economies are ranked on their ease of doing business, from 1–190. The rankings are determined by sorting the aggregate distance to
frontier scores on 10 topics, each consisting of several indicators, giving equal weight to each topic. The rankings for all economies are
benchmarked to June 2017. The distance to frontier (DTF) measure shows the distance of each economy to the “frontier,” which represents the
best performance observed on each of the indicators across all economies in the Doing Business sample since 2005. An economy’s distance to
frontier is re ected on a scale from 0 to 100, where 0 represents the lowest performance and 100 represents the frontier. Source: Doing
Business database


     Starting a Business
This topic measures the paid-in minimum capital requirement, number of procedures, time and cost for a small- to medium-
sized limited liability company to start up and formally operate in economy’s largest business city.                                    Page 5  
lowest performance and 100 represents the frontier.
 Doing
Source:  Business
        Doing        2018
              Business        SOUTHERN
                       database                 AFRICAN DEVELOPMENT COMMUNITY (SADC)


 Rankings on Doing Business topics - Southern African Development Community (SADC)



                                                               Starting a Business (128)

                                Resolving Insolvency (109)             0                    Dealing with Construction Permits (110)

                                                                       38

                                                                       76


                                                                     114
                        Enforcing Contracts (129)                                                   Getting Electricity (136)
                                                                     152

                                                                     190



                     Trading across Borders (118)                                                   Registering Property (118)




                                        Paying Taxes (91)                                   Getting Credit (89)

                                                             Protecting Minority Investors (97)


Regional average ranking (Scale: Rank 190 center, Rank 1 outer edge)
Source: Doing Business database.

 Distance to frontier scores on Doing Business topics - Southern African Development Community (SADC)



                                                              Starting a Business (78.95)

                               Resolving Insolvency (37.71)          100                    Dealing with Construction Permits (62.76)

                                                                       80


                                                                       60

                                                                       40
                      Enforcing Contracts (47.37)                                                   Getting Electricity (53.56)
                                                                       20


                                                                       0



                   Trading across Borders (59.66)                                                   Registering Property (55.77)




                                     Paying Taxes (70.60)                                   Getting Credit (51.67)

                                                            Protecting Minority Investors (51.78)


(Scale: Score 0 center, Score 100 outer edge)

Note: Economies are ranked on their ease of doing business, from 1–190. The rankings are determined by sorting the aggregate distance to
frontier scores on 10 topics, each consisting of several indicators, giving equal weight to each topic. The rankings for all economies are
benchmarked to June 2017. The distance to frontier (DTF) measure shows the distance of each economy to the “frontier,” which represents the
best performance observed on each of the indicators across all economies in the Doing Business sample since 2005. An economy’s distance to
frontier is re ected on a scale from 0 to 100, where 0 represents the lowest performance and 100 represents the frontier. Source: Doing
Business database


     Starting a Business
This topic measures the paid-in minimum capital requirement, number of procedures, time and cost for a small- to medium-
sized limited liability company to start up and formally operate in economy’s largest business city.                                    Page 6  
best performance observed on each of the indicators across all economies in the Doing Business sample since 2005. An economy’s distance to
frontier is re ected on a scale from 0 to 100, where 0 represents the lowest performance and 100 represents the frontier. Source: Doing
          Business 2018 SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
 Doing database
Business


    Starting a Business
This topic measures the paid-in minimum capital requirement, number of procedures, time and cost for a small- to medium-
sized limited liability company to start up and formally operate in economy’s largest business city.

To make the data comparable across 190 economies, Doing Business uses a standardized business that is 100% domestically
owned, has start-up capital equivalent to 10 times income per capita, engages in general industrial or commercial activities and
employs between 10 and 50 people one month after the commencement of operations, all of whom are domestic nationals.
Starting a Business considers two types of local limited liability companies that are identical in all aspects, except that one
company is owned by 5 married women and the other by 5 married men. The distance to frontier score for each indicator is the
average of the scores obtained for each of the component indicators.


The most recent round of data collection for the project was completed in June 2017. See the methodology for more
information.


What the indicators measure                                 Case study assumptions

Procedures to legally start and operate a                  To make the data comparable across economies, several assumptions
company (number)                                           about the business and the procedures are used. It is assumed that any
                                                           required information is readily available and that the entrepreneur will
Pre-registration (for example, name verification or
                                                           pay no bribes.
reservation, notarization)
Registration in economy’s largest business city            The business:
Post-registration (for example, social security            - Is a limited liability company (or its legal equivalent). If there is more
                                                           than one type of limited liability company in the economy, the most
registration, company seal)
                                                           common among domestic rms is chosen. Information on the most
Obtaining approval from spouse to start business
                                                           common form is obtained from incorporation lawyers or the statistical
or leave home to register company
                                                           o ce.
Obtaining any gender-specific permission that can
                                                           - Operates in the economy’s largest business city and the entire o ce
impact company registration, company operations            space is approximately 929 square meters (10,000 square feet). For 11
and process of getting national identity card              economies the data are also collected for the second largest business
Time required to complete each procedure                   city.
(calendar days)                                            - Is 100% domestically owned and has ve owners, none of whom is a
Does not include time spent gathering information          legal entity; and has a start-up capital of 10 times income per capita and
Each procedure starts on a separate day (2                 has a turnover of at least 100 times income per capita.
                                                           - Performs general industrial or commercial activities, such as the
procedures cannot start on the same day)
                                                           production or sale of goods or services to the public. The business does
Procedures fully completed online are recorded as
                                                           not perform foreign trade activities and does not handle products
½ day
                                                           subject to a special tax regime, for example, liquor or tobacco. It does not
Procedure is considered completed once final
                                                           use heavily polluting production processes.
document is received                                       - Leases the commercial plant or o ces and is not a proprietor of real
No prior contact with officials                            estate and the amount of the annual lease for the o ce space is
Cost required to complete each procedure (%                equivalent to 1 times income per capita.
of income per capita)                                      - Does not qualify for investment incentives or any special bene ts.
Official costs only, no bribes                             - Has at least 10 and up to 50 employees one month after the
                                                           commencement of operations, all of whom are domestic nationals.
No professional fees unless services required by
                                                           - Has a company deed 10 pages long.
law or commonly used in practice
Paid-in minimum capital (% of income per                   The owners:
capita)                                                    - Have reached the legal age of majority. If there is no legal age of
                                                           majority, they are assumed to be 30 years old.
Funds deposited in a bank or with third party
                                                           - Are sane, competent, in good health and have no criminal record.
before registration or up to 3 months after
                                                           - Are married and the marriage is monogamous and registered with the
incorporation                                              authorities.
                                                           - Where the answer di ers according to the legal system applicable to
                                                           the woman or man in question (as may be the case in economies where
                                                           there is legal plurality), the answer used will be the one that applies to
                                                           the majority of the population.


Starting a Business                                                                                                                Page 7  
                                                there is legal plurality), the answer used will be the one that applies to
Doing Business 2018                                                 population.
                                                the majority of theCOMMUNITY
                              SOUTHERN AFRICAN DEVELOPMENT                         (SADC)


Starting a Business

Where do the region’s economies stand today?
How easy is it for entrepreneurs in economies in Southern African Development Community (SADC) to start a business? The
global rankings of these economies on the ease of starting a business suggest an answer. The average ranking of the region and
comparator regions provide a useful benchmark.

 How economies in Southern African Development Community (SADC) rank on the ease of starting a business



                         Mauritius (Rank 40)                                                                         92.00




                 Congo, Dem. Rep. (Rank 62)                                                                      89.78




                      Madagascar (Rank 76)                                                                     87.76




                         Zambia (Rank 101)                                                                   84.89




                         Lesotho (Rank 119)                                                              83.06




                          Angola (Rank 134)                                                           80.09




                     South Africa (Rank 136)                                                          79.97




                    Mozambique (Rank 137)                                                             79.86




                       Seychelles (Rank 141)                                                         78.68




                          Malawi (Rank 152)                                                      76.43




                       Botswana (Rank 153)                                                       76.22




                       Swaziland (Rank 158)                                                   74.35




                        Tanzania (Rank 162)                                                  73.03




                        Namibia (Rank 172)                                               68.90




                      Zimbabwe (Rank 180)                                        59.28




                Regional Average (Rank 128)                                                          78.95



                                               0     20          40            60                80                      100
                                                                Distance to frontier score
Source: Doing Business database.


Starting a Business

The indicators underlying the rankings may be more revealing. Data collected by Doing Business show what it takes to start a
business in each economy in the region: the number of procedures, the time, the cost and the paid-in minimum capital
requirement. Comparing these indicators across the region and with averages both for the region and for comparator regions
can provide useful insights.                                                                                          Page 8  
                                              0           20       40              60                    80                      100
                                                                   Distance to frontier score
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Starting a Business

The indicators underlying the rankings may be more revealing. Data collected by Doing Business show what it takes to start a
business in each economy in the region: the number of procedures, the time, the cost and the paid-in minimum capital
requirement. Comparing these indicators across the region and with averages both for the region and for comparator regions
can provide useful insights.


 What it takes to start a business in economies in Southern African Development Community (SADC)


Procedure – Men (number)



                                Regional Average                                                  7.9



             Middle East and North Africa (MENA)                                              7.7



                    East African Community (EAC)                                              7.6



                         Sub-Saharan Africa (SSA)                                             7.6



                    East Asia and the Pacific (EAP)                                     7.0



                              OECD High Income                           4.9



                                        Swaziland                                                                                     12.0



                                         Tanzania                                                                         11.0



                                     Mozambique                                                                    10.0



                                          Namibia                                                                  10.0



                                        Botswana                                                        9.0



                                        Seychelles                                                      9.0



                                       Zimbabwe                                                         9.0



                                           Angola                                       7.0



                                          Lesotho                                       7.0



                                           Malawi                                       7.0



                                      South Africa                                      7.0



                                           Zambia                                       7.0



                                      Madagascar                         5.0



                                        Mauritius                        5.0



                                Congo, Dem. Rep.                   4.0


                                                      0    2   4               6              8               10                 12          14

Source: Doing Business database.


Starting a Business

                                                                                                                                                  Page 9  
Time – Men (days)
                                                      0         2            4                  6                 8           10     12             14
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Starting a Business



Time – Men (days)



                                Regional Average                                                     30.6



                         Sub-Saharan Africa (SSA)                                        24.0



                    East Asia and the Pacific (EAP)                                  22.7



             Middle East and North Africa (MENA)                             18.6



                    East African Community (EAC)                         17.0



                              OECD High Income                  8.5



                                          Namibia                                                                                                66.0



                                       Zimbabwe                                                                                           61.0



                                        Botswana                                                                              48.0



                                      South Africa                                                                     45.0



                                           Malawi                                                               37.0



                                           Angola                                                              36.0



                                        Seychelles                                                      32.0



                                        Swaziland                                                    30.0



                                          Lesotho                                                29.0



                                         Tanzania                                               28.0



                                     Mozambique                               19.0



                                           Zambia               8.5



                                      Madagascar                8.0



                                Congo, Dem. Rep.             7.0



                                        Mauritius         5.0


                                                      0         10           20                 30                40          50     60             70

Source: Doing Business database.


Starting a Business



Cost – Men (% of income per capita)



                         Sub-Saharan Africa (SSA)                                                49.9



                    East African Community (EAC)                                  36.3


                                                                                                                                                         Page 10  
                                Regional Average                      25.5
                                                      0                   10                   20                   30                     40        50     60                 70
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Starting a Business



Cost – Men (% of income per capita)



                         Sub-Saharan Africa (SSA)                                                                       49.9



                    East African Community (EAC)                                                     36.3



                                Regional Average                                        25.5



             Middle East and North Africa (MENA)                                 18.7



                    East Asia and the Pacific (EAP)                             18.4



                              OECD High Income              3.1



                                       Zimbabwe                                                                                                                        110.0



                                           Malawi                                                                44.6



                                         Tanzania                                                            42.9



                                      Madagascar                                                     35.8



                                           Zambia                                                   34.2



                                Congo, Dem. Rep.                                          28.6



                                     Mozambique                                 18.1



                                           Angola                              17.4



                                        Swaziland                              16.4



                                        Seychelles                       13.2



                                          Namibia                       11.3



                                          Lesotho                 7.7



                                        Mauritius         1.0



                                        Botswana          0.7



                                      South Africa        0.2


                                                      0                        20                     40                       60               80        100               120

Source: Doing Business database.


Starting a Business



Paid-in min. capital (% of income per capita)



                         Sub-Saharan Africa (SSA)                                                                                                               25.6



                    East Asia and the Pacific (EAP)                                                                                 15.1


                                                                                                                                                                                    Page 11  
             Middle East and North Africa (MENA)                                                           9.9
                                                      0           20        40         60          80   100          120
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Starting a Business



Paid-in min. capital (% of income per capita)



                         Sub-Saharan Africa (SSA)                                                             25.6



                    East Asia and the Pacific (EAP)                                         15.1



             Middle East and North Africa (MENA)                                 9.9



                              OECD High Income                             8.7



                                Regional Average            0.7



                    East African Community (EAC)          0.0



                                Congo, Dem. Rep.                                 9.7



                                        Swaziland          0.3



                                           Angola         0.0



                                        Botswana          0.0



                                          Lesotho         0.0



                                      Madagascar          0.0



                                           Malawi         0.0



                                        Mauritius         0.0



                                     Mozambique           0.0



                                          Namibia         0.0



                                        Seychelles        0.0



                                      South Africa        0.0



                                         Tanzania         0.0



                                           Zambia         0.0



                                       Zimbabwe           0.0


                                                      0           5         10         15          20   25            30

Source: Doing Business database.


    Dealing with Construction Permits
This topic tracks the procedures, time and cost to build a warehouse—including obtaining necessary the licenses and permits,
submitting all required noti cations, requesting and receiving all necessary inspections and obtaining utility connections. In
addition, the Dealing with Construction Permits indicator measures the building quality control index, evaluating the quality of
building regulations, the strength of quality control and safety mechanisms, liability and insurance regimes, and professional
certi cation requirements. The most recent round of data collection was completed in June 2017. See the methodology for
more information


                                                                                                                           Page 12  
What the indicators measure                                       Case study assumptions
                                              0         5           10          15           20          25           30
Doing Business 2018
Source: Doing Business database.
                                 SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)


    Dealing with Construction Permits
This topic tracks the procedures, time and cost to build a warehouse—including obtaining necessary the licenses and permits,
submitting all required noti cations, requesting and receiving all necessary inspections and obtaining utility connections. In
addition, the Dealing with Construction Permits indicator measures the building quality control index, evaluating the quality of
building regulations, the strength of quality control and safety mechanisms, liability and insurance regimes, and professional
certi cation requirements. The most recent round of data collection was completed in June 2017. See the methodology for
more information



What the indicators measure                            Case study assumptions

Procedures to legally build a warehouse                To make the data comparable across economies, several assumptions
(number)                                               about the construction company, the warehouse project and the utility
                                                       connections are used.
Submitting all relevant documents and obtaining all
necessary clearances, licenses, permits and            The construction company (BuildCo):
certificates                                           - Is a limited liability company (or its legal equivalent) and operates in the
Submitting all required notifications and receiving    economy’s largest business city. For 11 economies the data are also
                                                       collected for the second largest business city.
all necessary inspections
                                                       - Is 100% domestically and privately owned; has ve owners, none of
Obtaining utility connections for water and
                                                       whom is a legal entity. Has a licensed architect and a licensed engineer,
sewerage
                                                       both registered with the local association of architects or engineers.
Registering and selling the warehouse after its
                                                       BuildCo is not assumed to have any other employees who are technical
completion                                             or licensed experts, such as geological or topographical experts.
Time required to complete each procedure               - Owns the land on which the warehouse will be built and will sell the
(calendar days)                                        warehouse upon its completion.
Does not include time spent gathering information
Each procedure starts on a separate day—though         The warehouse:
procedures that can be fully completed online are      - Will be used for general storage activities, such as storage of books or
                                                       stationery.
an exception to this rule
                                                       - Will have two stories, both above ground, with a total constructed area
Procedure is considered completed once final
                                                       of approximately 1,300.6 square meters (14,000 square feet). Each oor
document is received
                                                       will be 3 meters (9 feet, 10 inches) high and will be located on a land plot
No prior contact with officials
                                                       of approximately 929 square meters (10,000 square feet) that is 100%
Cost required to complete each procedure (%            owned by BuildCo, and the warehouse is valued at 50 times income per
of warehouse value)                                    capita.
Official costs only, no bribes                         - Will have complete architectural and technical plans prepared by a
Building quality control index (0-15)                  licensed architect. If preparation of the plans requires such steps as
                                                       obtaining further documentation or getting prior approvals from external
Sum of the scores of six component indices:
                                                       agencies, these are counted as procedures.
Quality of building regulations (0-2)                  - Will take 30 weeks to construct (excluding all delays due to
Quality control before construction (0-1)              administrative and regulatory requirements).
Quality control during construction (0-3)
                                                       The water and sewerage connections:
Quality control after construction (0-3)
                                                       - Will be 150 meters (492 feet) from the existing water source and sewer
Liability and insurance regimes (0-2)
                                                       tap. If there is no water delivery infrastructure in the economy, a
Professional certifications (0-4)                      borehole will be dug. If there is no sewerage infrastructure, a septic tank
                                                       in the smallest size available will be installed or built.
                                                       - Will have an average water use of 662 liters (175 gallons) a day and an
                                                       average wastewater ow of 568 liters (150 gallons) a day. Will have a
                                                       peak water use of 1,325 liters (350 gallons) a day and a peak wastewater
                                                         ow of 1,136 liters (300 gallons) a day.
                                                       - Will have a constant level of water demand and wastewater ow
                                                       throughout the year; will be 1 inch in diameter for the water connection
                                                       and 4 inches in diameter for the sewerage connection.


Dealing with Construction Permits

Where do the region’s economies stand today?
                                                                                                                             Page 13  
How easy it is for entrepreneurs in economies in Southern African Development Community (SADC) to legally build a
                                                throughout the year; will be 1 inch in diameter for the water connection
Doing Business 2018                             and 4 inches in diameter
                              SOUTHERN AFRICAN DEVELOPMENT                        (SADC) connection.
                                                                         for the sewerage
                                                                   COMMUNITY


Dealing with Construction Permits

Where do the region’s economies stand today?
How easy it is for entrepreneurs in economies in Southern African Development Community (SADC) to legally build a
warehouse? The global rankings of these economies on the ease of dealing with construction permits suggest an answer. The
average ranking of the region and comparator regions provide a useful benchmark.

 How economies in Southern African Development Community (SADC) rank on the ease of dealing with construction
 permits



                           Mauritius (Rank 9)                                                                       82.45




                      Mozambique (Rank 56)                                                              72.80




                         Botswana (Rank 59)                                                             72.27




                           Zambia (Rank 69)                                                            71.04




                            Angola (Rank 80)                                                         68.80




                       South Africa (Rank 94)                                                       67.53




                        Swaziland (Rank 102)                                                    66.72




                         Namibia (Rank 107)                                                     66.10




                Congo, Dem. Rep. (Rank 121)                                                  63.91




                       Seychelles (Rank 131)                                                61.90




                          Malawi (Rank 144)                                             59.22




                         Tanzania (Rank 156)                                        56.43




                          Lesotho (Rank 167)                                    51.57




                       Zimbabwe (Rank 175)                              44.73




                      Madagascar (Rank 183)                     35.88




                 Regional Average (Rank 110)                                                62.76



                                                0    20          40                  60                        80           100
                                                                Distance to frontier score
Source: Doing Business database.


Dealing with Construction Permits

The indicators underlying the rankings may be more revealing. Data collected by Doing Business show what it takes to comply
with formalities to build a warehouse in each economy in the region: the number of procedures, the time and the cost.
                                                                                                                     Page 14  
Comparing these indicators across the region and with averages both for the region and for comparator regions can provide
                                               0          20        40                      60                        80           100
                                                                    Distance to frontier score
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Dealing with Construction Permits

The indicators underlying the rankings may be more revealing. Data collected by Doing Business show what it takes to comply
with formalities to build a warehouse in each economy in the region: the number of procedures, the time and the cost.
Comparing these indicators across the region and with averages both for the region and for comparator regions can provide
useful insights.


 What it takes to comply with formalities to build a warehouse in economies in Southern African Development
 Community (SADC)


Time (days)



                                Regional Average                                                   155.0



                              OECD High Income                                                     154.6



                         Sub-Saharan Africa (SSA)                                               147.5



                    East Asia and the Pacific (EAP)                                        138.2



              Middle East and North Africa (MENA)                                       132.1



                    East African Community (EAC)                                     129.6



                                       Zimbabwe                                                                            238.0



                                           Zambia                                                                  189.0



                                      Madagascar                                                               185.0



                                         Tanzania                                                             184.0



                                          Lesotho                                                             183.0



                                           Angola                                                          173.0



                                          Namibia                                                   160.0



                                           Malawi                                                153.0



                                        Seychelles                                               151.0



                                      South Africa                                              149.0



                                Congo, Dem. Rep.                                   122.0



                                     Mozambique                                 118.0



                                        Swaziland                               116.0



                                        Botswana                           106.0



                                        Mauritius                        98.0


                                                      0        50    100                   150                     200     250           300

Source: Doing Business database.


Dealing with Construction Permits
                                                                                                                                               Page 15  
                                                      0                           50                100          150    200      250             300
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Dealing with Construction Permits



Cost (% of warehouse value)



                         Sub-Saharan Africa (SSA)                                      9.9



                    East African Community (EAC)                                   9.1



                                Regional Average                                   9.0



             Middle East and North Africa (MENA)                      4.3



                    East Asia and the Pacific (EAP)             2.2



                              OECD High Income              1.6



                                      Madagascar                                                                                          54.5



                                       Zimbabwe                                                           22.5



                                          Lesotho                                            12.4



                                           Malawi                                        11.6



                                Congo, Dem. Rep.                                  8.4



                                         Tanzania                           6.6



                                     Mozambique                             6.3



                                        Swaziland                 3.6



                                           Zambia                3.1



                                          Namibia               2.5



                                      South Africa          1.6



                                        Mauritius         0.6



                                           Angola         0.5



                                        Botswana          0.4



                                        Seychelles        0.3


                                                      0                           10                20           30      40          50           60

Source: Doing Business database.


Dealing with Construction Permits



Building quality control index (0-15)



             Middle East and North Africa (MENA)                                                                                 11.8



                              OECD High Income                                                                                11.4


                                                                                                                                                       Page 16  
                    East African Community (EAC)                                                                       9.2
                                                      0    10        20                         30                    40                       50            60
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Dealing with Construction Permits



Building quality control index (0-15)



             Middle East and North Africa (MENA)                                                                                           11.8



                              OECD High Income                                                                                        11.4



                    East African Community (EAC)                                                                  9.2



                    East Asia and the Pacific (EAP)                                                             8.9



                                Regional Average                                                            8.6



                         Sub-Saharan Africa (SSA)                                                     8.0



                                        Mauritius                                                                                                     14.0



                                         Tanzania                                                                                              12.0



                                     Mozambique                                                                                    11.0



                                      South Africa                                                                                 11.0



                                        Botswana                                                                               10.5



                                           Zambia                                                                           10.0



                                           Malawi                                                                     9.5



                                       Zimbabwe                                                                 9.0



                                Congo, Dem. Rep.                                                      8.0



                                        Swaziland                                               7.0



                                          Namibia                                         6.5



                                           Angola                                   6.0



                                          Lesotho                         5.0



                                      Madagascar                          5.0



                                        Seychelles                        5.0


                                                      0         3               6                           9                             12                 15

Source: Doing Business database.


    Getting Electricity
This topic tracks the procedures, time and cost required for a business to obtain a permanent electricity connection for a newly
constructed warehouse. In addition to assessing e ciency of connection process, Reliability of supply and transparency of tari
index measures reliability of power supply and transparency of tari s and the price of electricity. The most recent round of data
collection for the project was completed in June 2017. See the methodology for more information.



What the indicators measure                               Case study assumptions

Procedures to obtain an electricity connection                                                                       Page 17  
                                                          To make the data comparable across economies, several assumptions
                                                  0            3             6              9            12             15
Doing Business 2018
Source: Doing Business database.
                                 SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)


     Getting Electricity
This topic tracks the procedures, time and cost required for a business to obtain a permanent electricity connection for a newly
constructed warehouse. In addition to assessing e ciency of connection process, Reliability of supply and transparency of tari
index measures reliability of power supply and transparency of tari s and the price of electricity. The most recent round of data
collection for the project was completed in June 2017. See the methodology for more information.



What the indicators measure                                Case study assumptions

Procedures to obtain an electricity connection             To make the data comparable across economies, several assumptions
(number)                                                   are used.

Submitting all relevant documents and obtaining all
                                                           The warehouse:
necessary clearances and permits
                                                           - Is owned by a local entrepreneur and is used for storage of goods.
Completing all required notifications and receiving
                                                           - Is located in the economy’s largest business city. For 11 economies the
all necessary inspections                                  data are also collected for the second largest business city.
Obtaining external installation works and possibly         - Is located in an area where similar warehouses are typically located and
purchasing material for these works                        is in an area with no physical constraints. For example, the property is
Concluding any necessary supply contract and               not near a railway.
obtaining final supply                                     - Is a new construction and is being connected to electricity for the rst
Time required to complete each procedure                   time.
(calendar days)                                            - Has two stories with a total surface area of approximately 1,300.6
                                                           square meters (14,000 square feet). The plot of land on which it is built is
Is at least 1 calendar day
                                                           929 square meters (10,000 square feet).
Each procedure starts on a separate day
Does not include time spent gathering information
                                                           The electricity connection:
Reflects the time spent in practice, with little follow-   - Is a permanent one with a three-phase, four-wire Y connection with a
up and no prior contact with officials                     subscribed capacity of 140-kilo-volt-ampere (kVA) with a power factor of
Cost required to complete each procedure (%                1, when 1 kVA = 1 kilowatt (kW).
of income per capita)                                      - Has a length of 150 meters. The connection is to either the low- or
Official costs only, no bribes                             medium-voltage distribution network and is either overhead or
                                                           underground, whichever is more common in the area where the
Value added tax excluded
                                                           warehouse is located and requires works that involve the crossing of a
The reliability of supply and transparency of
                                                           10- meter road (such as by excavation or overhead lines) but are all
tari s index (0-8)
                                                           carried out on public land. There is no crossing of other owners’ private
Duration and frequency of power outages (0–3)              property because the warehouse has access to a road.
Tools to monitor power outages (0–1)                       - Does not require work to install the internal wiring of the warehouse.
Tools to restore power supply (0–1)                        This has already been completed up to and including the customer’s
Regulatory monitoring of utilities’ performance (0–        service panel or switchboard and the meter base.
1)
Financial deterrents limiting outages (0–1)                The monthly consumption:
Transparency and accessibility of tariffs (0–1)            - It is assumed that the warehouse operates 30 days a month from 9:00
                                                           a.m. to 5:00 p.m. (8 hours a day), with equipment utilized at 80% of
Price of electricity (cents per kilowatt-hour)*
                                                           capacity on average and that there are no electricity cuts (assumed for
Price based on monthly bill for commercial                 simplicity reasons) and the monthly energy consumption is 26,880
warehouse in case study                                    kilowatt-hours (kWh); hourly consumption is 112 kWh.
*Note: Doing Business measures the price of                - If multiple electricity suppliers exist, the warehouse is served by the
electricity, but it is not included in the distance to     cheapest supplier.
frontier score nor the ranking on the ease of              - Tari s e ective in March of the current year are used for calculation of
getting electricity.                                       the price of electricity for the warehouse. Although March has 31 days,
                                                           for calculation purposes only 30 days are used.


Getting Electricity

Where do the region’s economies stand today?
How easy it is for entrepreneurs in economies in Southern African Development Community (SADC) to connect a warehouse to
electricity? The global rankings of these economies on the ease of getting electricity suggest an answer. The average ranking of
the region and comparator regions provide a useful benchmark.
                                                                                                                               Page 18  
getting electricity.                               the price of electricity for the warehouse. Although March has 31 days,
 Doing Business 2018                               for calculation purposes
                                 SOUTHERN AFRICAN DEVELOPMENT                 only 30 days
                                                                      COMMUNITY            are used.
                                                                                       (SADC)


Getting Electricity

Where do the region’s economies stand today?
How easy it is for entrepreneurs in economies in Southern African Development Community (SADC) to connect a warehouse to
electricity? The global rankings of these economies on the ease of getting electricity suggest an answer. The average ranking of
the region and comparator regions provide a useful benchmark.

 How economies in Southern African Development Community (SADC) rank on the ease of getting electricity



                           Mauritius (Rank 51)                                                                    82.03




                            Namibia (Rank 68)                                                                78.12




                            Tanzania (Rank 82)                                                            73.96




                        South Africa (Rank 112)                                                   63.21




                          Botswana (Rank 124)                                                  59.38




                         Seychelles (Rank 134)                                               57.86




                       Mozambique (Rank 150)                                          52.54




                            Lesotho (Rank 152)                                       52.09




                            Zambia (Rank 155)                                       49.92




                          Swaziland (Rank 159)                                 47.24




                         Zimbabwe (Rank 161)                                 44.90




                             Angola (Rank 165)                              44.08




                            Malawi (Rank 166)                               43.43




                 Congo, Dem. Rep. (Rank 175)                        33.59




                        Madagascar (Rank 184)               21.07




                 Regional Average (Rank 136)                                           53.56



                                                  0    20              40                   60              80            100
                                                                      Distance to frontier score
Source: Doing Business database.


Getting Electricity

The indicators underlying the rankings may be more revealing. Data collected by Doing Business show what it takes to get a new
electricity connection in each economy in the region: the number of procedures, the time and the cost. Comparing these
indicators across the region and with averages both for the region and for comparator regions can provide useful insights.
                                                                                                                                Page 19  
                                               0          20       40             60                           80                   100
                                                                   Distance to frontier score
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Getting Electricity

The indicators underlying the rankings may be more revealing. Data collected by Doing Business show what it takes to get a new
electricity connection in each economy in the region: the number of procedures, the time and the cost. Comparing these
indicators across the region and with averages both for the region and for comparator regions can provide useful insights.


 What it takes to get an electricity connection in economies in Southern African Development Community (SADC)


Procedures (number)



                                Regional Average                                                                    5.5



                         Sub-Saharan Africa (SSA)                                                              5.3



              Middle East and North Africa (MENA)                                                   4.8



                              OECD High Income                                                     4.7



                    East Asia and the Pacific (EAP)                                           4.5



                    East African Community (EAC)                                             4.4



                                           Angola                                                                                         7.0



                                Congo, Dem. Rep.                                                                              6.0



                                      Madagascar                                                                              6.0



                                           Malawi                                                                             6.0



                                          Namibia                                                                             6.0



                                        Seychelles                                                                            6.0



                                        Swaziland                                                                             6.0



                                           Zambia                                                                             6.0



                                       Zimbabwe                                                                               6.0



                                        Botswana                                                         5.0



                                          Lesotho                                                        5.0



                                     Mozambique                                                          5.0



                                        Mauritius                                      4.0



                                      South Africa                                     4.0



                                         Tanzania                                      4.0


                                                      0   1    2        3         4                 5                     6          7          8

Source: Doing Business database.


Getting Electricity



Time (days)                                                                                                                                         Page 20  
                                                      0      1                 2               3      4         5   6         7             8
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Getting Electricity



Time (days)



                                Regional Average                                121.3



                         Sub-Saharan Africa (SSA)                              115.3



                    East African Community (EAC)                        92.8



              Middle East and North Africa (MENA)                   81.4



                              OECD High Income                      79.1



                    East Asia and the Pacific (EAP)              71.6



                                      Madagascar                                                                                  450.0



                                        Seychelles                                   137.0



                                        Swaziland                                    137.0



                                           Malawi                                  127.0



                                           Angola                               121.0



                                           Zambia                              117.0



                                          Lesotho                              114.0



                                         Tanzania                           109.0



                                       Zimbabwe                             106.0



                                      South Africa                   84.0



                                        Mauritius                   81.0



                                        Botswana                    77.0



                                     Mozambique                  68.0



                                Congo, Dem. Rep.             54.0



                                          Namibia         37.0


                                                      0              100                       200        300           400               500

Source: Doing Business database.


Getting Electricity



Cost (% of income per capita)



                    East African Community (EAC)                                             5463.4



                         Sub-Saharan Africa (SSA)                              3737.0


                                                                                                                                                Page 21  
                                Regional Average                 2256.0
                                                      0                        100                  200                300             400               500
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Getting Electricity



Cost (% of income per capita)



                    East African Community (EAC)                                                 5463.4



                         Sub-Saharan Africa (SSA)                                       3737.0



                                Regional Average                           2256.0



             Middle East and North Africa (MENA)                 780.3



                    East Asia and the Pacific (EAP)              712.0



                              OECD High Income            63.0



                                Congo, Dem. Rep.                                                                                                     14885.8



                                      Madagascar                                                 5322.0



                                     Mozambique                                2817.3



                                       Zimbabwe                               2602.6



                                           Malawi                            2341.6



                                          Lesotho                   1341.8



                                           Angola                 990.1



                                         Tanzania                843.8



                                        Swaziland                753.7



                                           Zambia            588.5



                                        Seychelles         349.6



                                          Namibia          343.7



                                        Botswana           283.8



                                        Mauritius          229.4



                                      South Africa        146.6


                                                      0             2000              4000       6000     8000         10000   12000         14000    16000

Source: Doing Business database.


Getting Electricity



Reliability of supply and transparency of tariff index (0-8)



                              OECD High Income                                                                                                        7.4



             Middle East and North Africa (MENA)                                                                 4.2


                                                                                                                                                               Page 22  
                    East Asia and the Pacific (EAP)                                                        3.7
                                                      0         2000          4000   6000        8000         10000        12000         14000   16000
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Getting Electricity



Reliability of supply and transparency of tariff index (0-8)



                              OECD High Income                                                                                                   7.4



             Middle East and North Africa (MENA)                                                        4.2



                    East Asia and the Pacific (EAP)                                               3.7



                    East African Community (EAC)                               1.8



                                Regional Average                        1.3



                         Sub-Saharan Africa (SSA)                 0.9



                                        Mauritius                                                                                  6.0



                                          Namibia                                                                                  6.0



                                         Tanzania                                                                    5.0



                                        Seychelles                                         3.0



                                           Angola         0.0



                                        Botswana          0.0



                                Congo, Dem. Rep.          0.0



                                          Lesotho         0.0



                                      Madagascar          0.0



                                           Malawi         0.0



                                     Mozambique           0.0



                                      South Africa        0.0



                                        Swaziland         0.0



                                           Zambia         0.0



                                       Zimbabwe           0.0


                                                      0          1              2      3           4             5            6             7          8

Source: Doing Business database.


    Registering Property
This topic examines the steps, time and cost involved in registering property, assuming a standardized case of an entrepreneur
who wants to purchase land and a building that is already registered and free of title dispute. In addition, the topic also measures
the quality of the land administration system in each economy. The quality of land administration index has ve dimensions:
reliability of infrastructure, transparency of information, geographic coverage, land dispute resolution, and equal access to
property rights. The most recent round of data collection for the project was completed in June 2017. See the methodology for
more information.


                                                                                                                                                           Page 23  
What the indicators measure                                          Case study assumptions
                                               0       1           2        3         4         5        6         7        8
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


    Registering Property
This topic examines the steps, time and cost involved in registering property, assuming a standardized case of an entrepreneur
who wants to purchase land and a building that is already registered and free of title dispute. In addition, the topic also measures
the quality of the land administration system in each economy. The quality of land administration index has ve dimensions:
reliability of infrastructure, transparency of information, geographic coverage, land dispute resolution, and equal access to
property rights. The most recent round of data collection for the project was completed in June 2017. See the methodology for
more information.



What the indicators measure                                Case study assumptions

Procedures to legally transfer title on                    To make the data comparable across economies, several assumptions
immovable property (number)                                about the parties to the transaction, the property and the procedures are
                                                           used.
Preregistration procedures (for example, checking
for liens, notarizing sales agreement, paying
                                                           The parties (buyer and seller):
property transfer taxes)
                                                           - Are limited liability companies (or the legal equivalent).
Registration procedures in the economy's largest           - Are located in the periurban area of the economy’s largest business
business citya.                                            city. For 11 economies the data are also collected for the second largest
Postregistration procedures (for example, filling          business city.
title with municipality)                                   - Are 100% domestically and privately owned.
Time required to complete each procedure                   - Have 50 employees each, all of whom are nationals.
(calendar days)                                            - Perform general commercial activities.

Does not include time spent gathering information
Each procedure starts on a separate day - though           The property (fully owned by the seller):
procedures that can be fully completed online are          - Has a value of 50 times income per capita, which equals the sale price.
                                                           - Is fully owned by the seller.
an exception to this rule
                                                           - Has no mortgages attached and has been under the same ownership for
Procedure is considered completed once final
                                                           the past 10 years.
document is received                                       - Is registered in the land registry or cadastre, or both, and is free of title
No prior contact with officials                            disputes.
Cost required to complete each procedure (%                - Is located in a periurban commercial zone, and no rezoning is required.
of property value)                                         - Consists of land and a building. The land area is 557.4 square meters
                                                           (6,000 square feet). A two-story warehouse of 929 square meters (10,000
Official costs only (such as administrative fees,
                                                           square feet) is located on the land. The warehouse is 10 years old, is in
duties and taxes).
                                                           good condition, has no heating system and complies with all safety
Value Added Tax, Capital Gains Tax and illicit             standards, building codes and legal requirements. The property,
payments are excluded                                      consisting of land and building, will be transferred in its entirety.
Quality of land administration index (0-30)                - Will not be subject to renovations or additional construction following the
                                                           purchase.
Reliability of infrastructure index (0-8)
                                                           - Has no trees, natural water sources, natural reserves or historical
Transparency of information index (0–6)
                                                           monuments of any kind.
Geographic coverage index (0–8)
                                                           - Will not be used for special purposes, and no special permits, such as for
Land dispute resolution index (0–8)                        residential use, industrial plants, waste storage or certain types of
Equal access to property rights index (-2–0)               agricultural activities, are required.
                                                           - Has no occupants, and no other party holds a legal interest in it.




Registering Property

Where do the region’s economies stand today?
How easy it is for entrepreneurs in economies in Southern African Development Community (SADC) to transfer property? The
global rankings of these economies on the ease of registering property suggest an answer. The average ranking of the region
and comparator regions provide a useful benchmark.

 How economies in Southern African Development Community (SADC) rank on the ease of registering property


                                                                                                                                   Page 24  
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)


Registering Property

Where do the region’s economies stand today?
How easy it is for entrepreneurs in economies in Southern African Development Community (SADC) to transfer property? The
global rankings of these economies on the ease of registering property suggest an answer. The average ranking of the region
and comparator regions provide a useful benchmark.

 How economies in Southern African Development Community (SADC) rank on the ease of registering property



                         Mauritius (Rank 35)                                                                      77.89




                         Seychelles (Rank 62)                                                             70.75




                         Botswana (Rank 81)                                                          65.45




                            Malawi (Rank 96)                                                      62.45




                     Mozambique (Rank 104)                                                   59.27




                      South Africa (Rank 107)                                               58.43




                       Zimbabwe (Rank 108)                                                  58.21




                          Lesotho (Rank 109)                                                58.12




                        Swaziland (Rank 115)                                               57.40




                         Tanzania (Rank 142)                                      50.13




                          Zambia (Rank 149)                                   48.69




                Congo, Dem. Rep. (Rank 158)                                45.85




                      Madagascar (Rank 161)                               44.63




                           Angola (Rank 172)                          40.86




                         Namibia (Rank 175)                       38.35




                 Regional Average (Rank 118)                                              55.77



                                                0    20          40                        60                     80      100
                                                                 Distance to frontier score
Source: Doing Business database.


Registering Property

The indicators underlying the rankings may be more revealing. Data collected by Doing Business show what it takes to complete
a property transfer in each economy in the region: the number of procedures, the time and the cost. Comparing these indicators
across the region and with averages both for the region and for comparator regions can provide useful insights.
                                                                                                                                Page 25  
                                               0          20       40               60                            80                   100
                                                                   Distance to frontier score
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Registering Property

The indicators underlying the rankings may be more revealing. Data collected by Doing Business show what it takes to complete
a property transfer in each economy in the region: the number of procedures, the time and the cost. Comparing these indicators
across the region and with averages both for the region and for comparator regions can provide useful insights.


 What it takes to register property in economies in Southern African Development Community (SADC)


Procedures (number)



                    East African Community (EAC)                                                                       7.0



                                Regional Average                                                            6.2



                         Sub-Saharan Africa (SSA)                                                           6.2



              Middle East and North Africa (MENA)                                                 5.7



                    East Asia and the Pacific (EAP)                                             5.5



                              OECD High Income                                      4.7



                                        Swaziland                                                                                            9.0



                                Congo, Dem. Rep.                                                                                 8.0



                                          Namibia                                                                                8.0



                                         Tanzania                                                                                8.0



                                           Angola                                                                      7.0



                                      South Africa                                                                     7.0



                                      Madagascar                                                          6.0



                                           Malawi                                                         6.0



                                     Mozambique                                                           6.0



                                           Zambia                                                         6.0



                                        Mauritius                                         5.0



                                       Zimbabwe                                           5.0



                                        Botswana                              4.0



                                          Lesotho                             4.0



                                        Seychelles                            4.0


                                                      0        2          4                           6                      8                     10

Source: Doing Business database.


Registering Property



Time (days)                                                                                                                                             Page 26  
                                                      0                 2                              4                     6         8     10
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Registering Property



Time (days)



                    East Asia and the Pacific (EAP)                                                74.5



                         Sub-Saharan Africa (SSA)                                        59.3



                                Regional Average                                      53.4



                    East African Community (EAC)                            40.0



              Middle East and North Africa (MENA)                  30.3



                              OECD High Income              22.3



                                           Angola                                                                                          190.0



                                      Madagascar                                                                     100.0



                                           Malawi                                               69.0



                                         Tanzania                                               67.0



                                          Namibia                                   52.0



                                           Zambia                              45.0



                                          Lesotho                            43.0



                                     Mozambique                             40.0



                                Congo, Dem. Rep.                          38.0



                                       Zimbabwe                         36.0



                                        Seychelles                  33.0



                                        Botswana                 27.0



                                      South Africa           23.0



                                        Swaziland          21.0



                                        Mauritius         17.0


                                                      0                        50                                  100           150        200

Source: Doing Business database.


Registering Property



Cost (% of property value)



                         Sub-Saharan Africa (SSA)                                                                   7.8



                                Regional Average                                                             6.8


                                                                                                                                                   Page 27  
              Middle East and North Africa (MENA)                                                      6.0
                                                      0                     50                                100                           150                   200
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Registering Property



Cost (% of property value)



                         Sub-Saharan Africa (SSA)                                                                7.8



                                Regional Average                                                        6.8



             Middle East and North Africa (MENA)                                                  6.0



                    East Asia and the Pacific (EAP)                               4.3



                              OECD High Income                                    4.2



                    East African Community (EAC)                            3.5



                                          Namibia                                                                                                          13.8



                                Congo, Dem. Rep.                                                                                           11.1



                                           Zambia                                                                                    9.9



                                      Madagascar                                                                              9.1



                                          Lesotho                                                                    8.1



                                      South Africa                                                             7.6



                                       Zimbabwe                                                                7.6



                                        Swaziland                                                        7.1



                                        Seychelles                                                       7.0



                                         Tanzania                                       5.2



                                        Botswana                                        5.1



                                     Mozambique                                         5.1



                                           Angola                     2.9



                                           Malawi               1.6



                                        Mauritius         0.6


                                                      0         2            4                6                8                    10        12          14       16

Source: Doing Business database.


Registering Property



Quality of the land administration index (0-30)



                              OECD High Income                                                                                                     22.7



                    East Asia and the Pacific (EAP)                                                                    15.8


                                                                                                                                                                        Page 28  
             Middle East and North Africa (MENA)                                                          13.4
                                                      0   2          4                     6             8              10          12               14   16
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Registering Property



Quality of the land administration index (0-30)



                              OECD High Income                                                                                           22.7



                    East Asia and the Pacific (EAP)                                                           15.8



             Middle East and North Africa (MENA)                                                      13.4



                    East African Community (EAC)                                                      13.3



                                Regional Average                                               11.0



                         Sub-Saharan Africa (SSA)                              8.6



                                        Seychelles                                                                                21.0



                                        Mauritius                                                                    17.0



                                        Swaziland                                                             16.0



                                      South Africa                                                    13.5



                                           Malawi                                          10.5



                                        Botswana                                      10.0



                                Congo, Dem. Rep.                                      10.0



                                       Zimbabwe                                       10.0



                                          Lesotho                                    9.5



                                     Mozambique                                      9.5



                                      Madagascar                               8.5



                                          Namibia                              8.5



                                         Tanzania                        7.5



                                           Angola                    7.0



                                           Zambia                    7.0


                                                      0        5                 10                      15                  20                 25        30

Source: Doing Business database.


    Getting Credit
This topic explores two sets of issues—the strength of credit reporting systems and the e ectiveness of collateral and
bankruptcy laws in facilitating lending. The most recent round of data collection for the project was completed in June 2017. See
the methodology for more information.



What the indicators measure                                   Case study assumptions

Strength of legal rights index (0–12)                         Doing Business assesses the sharing of credit information and the legal
                                                              rights of borrowers and lenders with respect to secured transactions
                                                                                                                              Page 29  
Rights of borrowers and lenders through collateral
                                                              through 2 sets of indicators. The depth of credit information index
                                               0         5          10          15          20          25          30
Doing Business 2018           SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


    Getting Credit
This topic explores two sets of issues—the strength of credit reporting systems and the e ectiveness of collateral and
bankruptcy laws in facilitating lending. The most recent round of data collection for the project was completed in June 2017. See
the methodology for more information.



What the indicators measure                             Case study assumptions

Strength of legal rights index (0–12)                  Doing Business assesses the sharing of credit information and the legal
                                                       rights of borrowers and lenders with respect to secured transactions
Rights of borrowers and lenders through collateral
                                                       through 2 sets of indicators. The depth of credit information index
laws (0-10)
                                                       measures rules and practices a ecting the coverage, scope and
Protection of secured creditors’ rights through
                                                       accessibility of credit information available through a credit registry or a
bankruptcy laws (0-2)                                  credit bureau. The strength of legal rights index measures the degree to
Depth of credit information index (0–8)                which collateral and bankruptcy laws protect the rights of borrowers and
Scope and accessibility of credit information          lenders and thus facilitate lending. For each economy it is first
distributed by credit bureaus and credit registries    determined whether a unitary secured transactions system exists. Then
(0-8)                                                  two case scenarios, case A and case B, are used to determine how a
                                                       nonpossessory security interest is created, publicized and enforced
Credit bureau coverage (% of adults)
                                                       according to the law. Special emphasis is given to how the collateral
Number of individuals and firms listed in largest      registry operates (if registration of security interests is possible). The
credit bureau as a percentage of adult population      case scenarios involve a secured borrower, company ABC, and a secured
Credit registry coverage (% of adults)                 lender, BizBank.
Number of individuals and firms listed in credit
                                                       In some economies the legal framework for secured transactions will
registry as a percentage of adult population
                                                       allow only case A or case B (not both) to apply. Both cases examine the
                                                       same set of legal provisions relating to the use of movable collateral.

                                                       Several assumptions about the secured borrower (ABC) and lender
                                                       (BizBank) are used:
                                                       - ABC is a domestic limited liability company (or its legal equivalent).
                                                       - ABC has up to 50 employees.
                                                       - ABC has its headquarters and only base of operations in the economy’s
                                                       largest business city. For 11 economies the data are also collected for
                                                       the second largest business city.
                                                       - Both ABC and BizBank are 100% domestically owned.

                                                       The case scenarios also involve assumptions. In case A, as collateral for
                                                       the loan, ABC grants BizBank a nonpossessory security interest in one
                                                       category of movable assets, for example, its machinery or its inventory.
                                                       ABC wants to keep both possession and ownership of the collateral. In
                                                       economies where the law does not allow nonpossessory security
                                                       interests in movable property, ABC and BizBank use a fiduciary transfer-
                                                       of-title arrangement (or a similar substitute for nonpossessory security
                                                       interests).

                                                       In case B, ABC grants BizBank a business charge, enterprise charge,
                                                       floating charge or any charge that gives BizBank a security interest over
                                                       ABC’s combined movable assets (or as much of ABC’s movable assets as
                                                       possible). ABC keeps ownership and possession of the assets.


Getting Credit

Where do the region’s economies stand today?

How well do the credit information systems and collateral and bankruptcy laws in economies in Southern African Development
Community (SADC) facilitate access to credit? The global rankings of these economies on the ease of getting credit suggest an
answer. The average ranking of the region and comparator regions provide a useful benchmark.

 How economies in Southern African Development Community (SADC) rank on the ease of getting credit
                                                                                                                           Page 30  
                                                ABC’s combined movable assets (or as much of ABC’s movable assets as
Doing Business 2018                             possible). ABC keeps
                              SOUTHERN AFRICAN DEVELOPMENT           ownership and
                                                                  COMMUNITY        possession of the assets.
                                                                                (SADC)


Getting Credit

Where do the region’s economies stand today?

How well do the credit information systems and collateral and bankruptcy laws in economies in Southern African Development
Community (SADC) facilitate access to credit? The global rankings of these economies on the ease of getting credit suggest an
answer. The average ranking of the region and comparator regions provide a useful benchmark.

 How economies in Southern African Development Community (SADC) rank on the ease of getting credit



                            Zambia (Rank 2)                                                                              95.00




                             Malawi (Rank 6)                                                                         90.00




                          Tanzania (Rank 55)                                                            65.00




                         Mauritius (Rank 55)                                                            65.00




                          Namibia (Rank 68)                                                         60.00




                       South Africa (Rank 68)                                                       60.00




                         Swaziland (Rank 77)                                                 55.00




                         Botswana (Rank 77)                                                  55.00




                           Lesotho (Rank 77)                                                 55.00




                       Zimbabwe (Rank 105)                                        45.00




                      Madagascar (Rank 133)                             35.00




                       Seychelles (Rank 133)                            35.00




                Congo, Dem. Rep. (Rank 142)                         30.00




                     Mozambique (Rank 159)                      25.00




                           Angola (Rank 183)        5.00




                  Regional Average (Rank 89)                                              51.67



                                                0          20               40                 60               80           100
                                                                            Distance to frontier score
Source: Doing Business database.


Getting Credit

Another way to assess how well regulations and institutions support lending and borrowing in the region is to see where the
region stands in the distribution of scores across regions. The rst gure highlights the score on the strength of legal rights index
in Southern African Development Community (SADC) and comparator regions. The second gure shows the same thing for the
depth of credit information index.                                                                                          Page 31  
                                               0            20               40                 60                  80        100
                                                                             Distance to frontier score
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Getting Credit

Another way to assess how well regulations and institutions support lending and borrowing in the region is to see where the
region stands in the distribution of scores across regions. The rst gure highlights the score on the strength of legal rights index
in Southern African Development Community (SADC) and comparator regions. The second gure shows the same thing for the
depth of credit information index.


 How strong are legal rights for borrowers and lenders


Strength of legal rights index (0-12)



                    East Asia and the Pacific (EAP)                                                       7.2



                    East African Community (EAC)                                                    6.0



                              OECD High Income                                                      6.0



                         Sub-Saharan Africa (SSA)                                         5.1



                                Regional Average                                         4.9



             Middle East and North Africa (MENA)                 1.6



                                           Malawi                                                                                   11.0



                                           Zambia                                                                                   11.0



                                Congo, Dem. Rep.                                                    6.0



                                        Mauritius                                                   6.0



                                        Botswana                                         5.0



                                          Lesotho                                        5.0



                                          Namibia                                        5.0



                                      South Africa                                       5.0



                                         Tanzania                                        5.0



                                       Zimbabwe                                          5.0



                                        Swaziland                                  4.0



                                      Madagascar                       2.0



                                        Seychelles                     2.0



                                           Angola         1.0



                                     Mozambique           1.0


                                                      0           2            4                6               8        10                12

Source: Doing Business database.


Getting Credit

                                                                                                                                                Page 32  
Depth of credit information index (0-8)
                                                      0              2         4             6                 8                   10                12
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Getting Credit



Depth of credit information index (0-8)



                              OECD High Income                                                                                       6.6



                    East African Community (EAC)                                                                               6.2



                                Regional Average                                                                   5.4



             Middle East and North Africa (MENA)                                                         4.8



                    East Asia and the Pacific (EAP)                                                4.2



                         Sub-Saharan Africa (SSA)                                      3.0



                                         Tanzania                                                                                                         8.0



                                           Zambia                                                                                                         8.0



                                           Malawi                                                                                              7.0



                                        Mauritius                                                                                              7.0



                                          Namibia                                                                                              7.0



                                      South Africa                                                                                             7.0



                                        Swaziland                                                                                              7.0



                                        Botswana                                                                             6.0



                                          Lesotho                                                                            6.0



                                      Madagascar                                                             5.0



                                        Seychelles                                                           5.0



                                     Mozambique                                                  4.0



                                       Zimbabwe                                                  4.0



                                           Angola         0.0



                                Congo, Dem. Rep.          0.0


                                                      0         1         2        3         4           5               6                 7          8

Source: Doing Business database.


    Protecting Minority Investors
This topic measures the strength of minority shareholder protections against misuse of corporate assets by directors for their
personal gain as well as shareholder rights, governance safeguards and corporate transparency requirements that reduce the
risk of abuse. The most recent round of data collection for the project was completed in June 2017. See the methodology for
more information.



What the indicators measure                                         Case study assumptions

Extent of disclosure index (0–10): Review and                                                                                Page 33  
                                                                    To make the data comparable across economies, a case study uses
                                                0       1          2        3       4        5        6        7       8
Doing Business 2018           SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


    Protecting Minority Investors
This topic measures the strength of minority shareholder protections against misuse of corporate assets by directors for their
personal gain as well as shareholder rights, governance safeguards and corporate transparency requirements that reduce the
risk of abuse. The most recent round of data collection for the project was completed in June 2017. See the methodology for
more information.



What the indicators measure                                 Case study assumptions

Extent of disclosure index (0–10): Review and               To make the data comparable across economies, a case study uses
approval requirements for related-party                     several assumptions about the business and the transaction.
transactions; Disclosure requirements for related-
party transactions                                          The business (Buyer):
                                                            - Is a publicly traded corporation listed on the economy’s most important
Extent of director liability index (0–10): Ability of
                                                            stock exchange. If the number of publicly traded companies listed on
minority shareholders to sue and hold interested
                                                            that exchange is less than 10, or if there is no stock exchange in the
directors liable for prejudicial related-party
                                                            economy, it is assumed that Buyer is a large private company with
transactions; Available legal remedies (damages,
                                                            multiple shareholders.
disgorgement of profits, fines, imprisonment,               - Has a board of directors and a chief executive o cer (CEO) who may
rescission of the transaction)                              legally act on behalf of Buyer where permitted, even if this is not
Ease of shareholder suits index (0–10): Access to           speci cally required by law.
internal corporate documents; Evidence obtainable           - Has a supervisory board (applicable to economies with a two-tier board
during trial and allocation of legal expenses               system) on which 60% of the shareholder-elected members have been
Extent of conflict of interest regulation index             appointed by Mr. James, who is Buyer’s controlling shareholder and a
(0–10): Simple average of the extent of disclosure,         member of Buyer’s board of directors.
extent of director liability and ease of shareholder        - Has not adopted any bylaws or articles of association that di er from
indices                                                     default minimum standards and does not follow any nonmandatory
                                                            codes, principles, recommendations or guidelines relating to corporate
Extent of shareholder rights index (0-10):
                                                            governance.
Shareholders’ rights and role in major corporate
                                                            - Is a manufacturing company with its own distribution network.
decisions
Extent of ownership and control index (0-10):
                                                            The transaction involves the following details:
Governance safeguards protecting shareholders               - Mr. James owns 60% of Buyer and elected two directors to Buyer’s ve-
from undue board control and entrenchment                   member board.
Extent of corporate transparency index (0-10):              - Mr. James also owns 90% of Seller, a company that operates a chain of
Corporate transparency on ownership stakes,                 retail hardware stores. Seller recently closed a large number of its
compensation, audits and financial prospects                stores.
Extent of shareholder governance index (0–10):              - Mr. James proposes that Buyer purchase Seller’s unused eet of trucks
Simple average of the extent of shareholders                to expand Buyer’s distribution of its food products, a proposal to which
rights, extent of ownership and control and extent          Buyer agrees. The price is equal to 10% of Buyer’s assets and is higher
                                                            than the market value.
of corporate transparency indices
                                                            - The proposed transaction is part of the company’s ordinary course of
Strength of minority investor protection index
                                                            business and is not outside the authority of the company.
(0–10): Simple average of the extent of conflict of
                                                            - Buyer enters into the transaction. All required approvals are obtained,
interest regulation and extent of shareholder
                                                            and all required disclosures made (that is, the transaction is not
governance indices                                          fraudulent).
                                                            - The transaction causes damages to Buyer. Shareholders sue Mr. James
                                                            and the other parties that approved the transaction.


Protecting Minority Investors

Where do the region’s economies stand today?

How strong are investor protections against self-dealing in economies in Southern African Development Community (SADC)? The
global rankings of these economies on the strength of investor protection index suggest an answer. While the indicator does not
measure all aspects related to the protection of minority investors, a higher ranking does indicate that an economy’s regulations
o er stronger investor protections against self-dealing in the areas measured.

 How economies in Southern African Development Community (SADC) rank on the ease of protecting minority
 investors                                                                                       Page 34  
                                                - The transaction causes damages to Buyer. Shareholders sue Mr. James
Doing Business 2018                             and the other parties
                              SOUTHERN AFRICAN DEVELOPMENT            that approved
                                                                   COMMUNITY        the transaction.
                                                                                 (SADC)


Protecting Minority Investors

Where do the region’s economies stand today?

How strong are investor protections against self-dealing in economies in Southern African Development Community (SADC)? The
global rankings of these economies on the strength of investor protection index suggest an answer. While the indicator does not
measure all aspects related to the protection of minority investors, a higher ranking does indicate that an economy’s regulations
o er stronger investor protections against self-dealing in the areas measured.

 How economies in Southern African Development Community (SADC) rank on the ease of protecting minority
 investors



                       South Africa (Rank 24)                                                      70.00




                         Mauritius (Rank 33)                                                    66.67




                         Botswana (Rank 76)                                             56.67




                            Angola (Rank 81)                                          55.00




                           Zambia (Rank 89)                                         53.33




                        Zimbabwe (Rank 89)                                          53.33




                          Namibia (Rank 89)                                         53.33




                       Madagascar (Rank 96)                                        51.67




                           Malawi (Rank 96)                                        51.67




                          Lesotho (Rank 108)                                    50.00




                       Seychelles (Rank 108)                                    50.00




                         Tanzania (Rank 129)                               45.00




                        Swaziland (Rank 138)                            41.67




                     Mozambique (Rank 138)                              41.67




                Congo, Dem. Rep. (Rank 164)                        36.67




                  Regional Average (Rank 97)                                       51.78



                                                0     20           40                   60                 80   100
                                                                  Distance to frontier score
Source: Doing Business database.


Protecting Minority Investors

The strength of minority investor protection index is the average of the extent of con ict of interest regulation index and the
extent of shareholder governance index. The index ranges from 0 to 10, rounded to the nearest decimal place, with Page 35  
                                                                                                                         higher
                                               0          20       40                 60                          80               100
                                                                   Distance to frontier score
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Protecting Minority Investors

The strength of minority investor protection index is the average of the extent of con ict of interest regulation index and the
extent of shareholder governance index. The index ranges from 0 to 10, rounded to the nearest decimal place, with higher
values indicating stronger minority investor protections. The following two gures highlight the scores on the various minority
investor protection indices in Southern African Development Community (SADC). Comparing the scores across the region and
with averages both for the region and for comparator regions can provide useful insights.


 How extensive are con ict of interest regulations


Extent of conflict of interest regulation index (0-10)



                              OECD High Income                                                                  6.4



                    East African Community (EAC)                                                      5.9



                    East Asia and the Pacific (EAP)                                                 5.7



                                Regional Average                                                    5.7



             Middle East and North Africa (MENA)                                       4.9



                         Sub-Saharan Africa (SSA)                                     4.8



                                      South Africa                                                                           8.0



                                        Mauritius                                                                      7.7



                                        Botswana                                                          6.0



                                      Madagascar                                                          6.0



                                           Malawi                                                         6.0



                                          Namibia                                                   5.7



                                        Seychelles                                                  5.7



                                           Zambia                                                   5.7



                                           Angola                                             5.3



                                          Lesotho                                             5.3



                                     Mozambique                                               5.3



                                         Tanzania                                             5.3



                                       Zimbabwe                                         5.0



                                        Swaziland                               4.3



                                Congo, Dem. Rep.                          3.7


                                                      0        2           4                         6                 8                 10

Source: Doing Business database.


Protecting Minority Investors
                                                                                                                                              Page 36  
                                                      0   2              4                                   6                8   10
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Protecting Minority Investors



Extent of shareholder governance index (0-10)



                              OECD High Income                                                                          6.4



                    East African Community (EAC)                                            4.9



                    East Asia and the Pacific (EAP)                                       4.8



             Middle East and North Africa (MENA)                                          4.7



                                Regional Average                                          4.7



                         Sub-Saharan Africa (SSA)                             4.0



                                      South Africa                                                                6.0



                                           Angola                                                           5.7



                                        Mauritius                                                           5.7



                                       Zimbabwe                                                             5.7



                                        Botswana                                                      5.3



                                          Namibia                                               5.0



                                           Zambia                                               5.0



                                          Lesotho                                         4.7



                                      Madagascar                                    4.3



                                           Malawi                                   4.3



                                        Seychelles                                  4.3



                                        Swaziland                             4.0



                                Congo, Dem. Rep.                        3.7



                                         Tanzania                       3.7



                                     Mozambique                   3.0


                                                      0   2              4                                   6                8   10

Source: Doing Business database.


    Paying Taxes
This topic records the taxes and mandatory contributions that a medium-size company must pay or withhold in a given year, as
well as measures the administrative burden in paying taxes and contributions. The most recent round of data collection for the
project was completed on June 30, 2017 covering for the Paying Taxes indicator calendar year 2016 (January 1, 2016 – December
31, 2016).

Last year (Doing Business 2017) the scope of data collection was expanded to better understand the overall tax environment in
an economy. The questionnaire was expanded to include new questions on post- ling processes: VAT refund and tax audit. The
data shows where post- ling processes and practices work e ciently and what drives the di erences in the overall tax
                                                                                                                                       Page 37  
compliance cost
                                                0           2             4             6             8             10
Doing Business 2018
Source: Doing Business database.
                                SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)


    Paying Taxes
This topic records the taxes and mandatory contributions that a medium-size company must pay or withhold in a given year, as
well as measures the administrative burden in paying taxes and contributions. The most recent round of data collection for the
project was completed on June 30, 2017 covering for the Paying Taxes indicator calendar year 2016 (January 1, 2016 – December
31, 2016).

Last year (Doing Business 2017) the scope of data collection was expanded to better understand the overall tax environment in
an economy. The questionnaire was expanded to include new questions on post- ling processes: VAT refund and tax audit. The
data shows where post- ling processes and practices work e ciently and what drives the di erences in the overall tax
compliance cost
across economies. The new section covers both the legal framework and the administrative burden on businesses to comply
with post- ling processes. See the methodology for more information.



What the indicators measure                             Case study assumptions

Tax payments for a manufacturing company in             Using a case scenario, Doing Business records taxes and mandatory
2016 (number per year adjusted for electronic           contributions a medium size company must pay in a year, and measures
and joint ling and payment)                             the administrative burden of paying taxes, contributions and dealing with
                                                        post ling processes. Information is also compiled on frequency of ling
Total number of taxes and contributions paid,
                                                        and payments, time taken to comply with tax laws, time taken to comply
including consumption taxes (value added tax, sales
                                                        with the requirements of post ling processes and time waiting.
tax or goods and service tax)
Method and frequency of filing and payment              To make data comparable across economies, several assumptions are
Time required to comply with 3 major taxes              used:
(hours per year)                                        - TaxpayerCo is a medium-size business that started operations on
                                                        January 1, 2015. It produces ceramic flowerpots and sells them at
Collecting information, computing tax payable           retail. All taxes and contributions recorded are paid in the second year of
Completing tax return, filing with agencies             operation (calendar year 2016). Taxes and mandatory contributions are
Arranging payment or withholding                        measured at all levels of government.
Preparing separate tax accounting books, if
required                                                The VAT refund process:
Total tax and contribution rate (% of pro t             - In June 2016, TaxpayerCo. makes a large capital purchase: the value of
before all taxes)                                       the machine is 65 times income per capita of the economy. Sales are
                                                        equally spread per month (1,050 times income per capita divided by 12)
Profit or corporate income tax
                                                        and cost of goods sold are equally expensed per month (875 times
Social contributions, labor taxes paid by employer
                                                        income per capita divided by 12). The machinery seller is registered for
Property and property transfer taxes                    VAT and excess input VAT incurred in June will be fully recovered after
Dividend, capital gains, financial transactions taxes   four consecutive months if the VAT rate is the same for inputs, sales and
Waste collection, vehicle, road and other taxes         the machine and the tax reporting period is every month. Input VAT will
Post ling Index                                         exceed Output VAT in June 2016.

Time to comply with a VAT refund                        The corporate income tax audit process:
Time to receive a VAT refund                            - An error in calculation of income tax liability (for example, use of
Time to comply with a corporate income tax audit        incorrect tax depreciation rates, or incorrectly treating an expense as tax
Time to complete a corporate income tax audit           deductible) leads to an incorrect income tax return and a corporate
                                                        income tax underpayment. TaxpayerCo. discovered the error and
                                                        voluntarily noti ed the tax authority. The value of the underpaid income
                                                        tax liability is 5% of the corporate income tax liability due. TaxpayerCo.
                                                        submits corrected information after the deadline for submitting the
                                                        annual tax return, but within the tax assessment period.


Paying Taxes

Where do the region’s economies stand today?
What is the administrative burden of complying with taxes in economies in Southern African Development Community (SADC) —
and how much do rms pay in taxes? The global rankings of these economies on the ease of paying taxes o er useful
information for assessing the tax compliance burden for businesses. The average ranking of the region provides a useful
benchmark.
                                                                                                                           Page 38  
                                                submits corrected information after the deadline for submitting the
Doing Business 2018                                                but within the tax
                                                annual tax return, COMMUNITY
                              SOUTHERN AFRICAN DEVELOPMENT                            assessment period.
                                                                                   (SADC)


Paying Taxes

Where do the region’s economies stand today?
What is the administrative burden of complying with taxes in economies in Southern African Development Community (SADC) —
and how much do rms pay in taxes? The global rankings of these economies on the ease of paying taxes o er useful
information for assessing the tax compliance burden for businesses. The average ranking of the region provides a useful
benchmark.

 How economies in Southern African Development Community (SADC) rank on the ease of paying taxes



                         Mauritius (Rank 10)                                                                             90.85




                           Zambia (Rank 15)                                                                          88.71




                         Seychelles (Rank 29)                                                                    84.72




                       South Africa (Rank 46)                                                                80.02




                         Botswana (Rank 47)                                                                  80.01




                         Swaziland (Rank 63)                                                            77.27




                          Namibia (Rank 79)                                                           74.52




                           Angola (Rank 103)                                                  69.54




                          Lesotho (Rank 111)                                                  68.68




                     Mozambique (Rank 117)                                               66.13




                      Madagascar (Rank 131)                                           62.70




                          Malawi (Rank 134)                                           62.10




                       Zimbabwe (Rank 143)                                       58.83




                         Tanzania (Rank 154)                                  55.49




                Congo, Dem. Rep. (Rank 181)                       39.40




                  Regional Average (Rank 91)                                                   70.60



                                                0   20          40             60                       80                       100
                                                                Distance to frontier score
Source: Doing Business database.


Paying Taxes

The indicators underlying the rankings may be more revealing. Data collected by Doing Business show what it takes to comply
with tax regulations in each economy in the region—the number of payments per year and the time required to prepare, and le
                                                                                                                     Page 39  
and pay taxes the 3 major taxes (corporate income tax, VAT or sales tax and labor taxes and mandatory contributions)—as well
                                               0          20                 40                        60             80             100
                                                                             Distance to frontier score
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Paying Taxes

The indicators underlying the rankings may be more revealing. Data collected by Doing Business show what it takes to comply
with tax regulations in each economy in the region—the number of payments per year and the time required to prepare, and le
and pay taxes the 3 major taxes (corporate income tax, VAT or sales tax and labor taxes and mandatory contributions)—as well
as the total tax rate. Comparing these indicators across the region and with averages both for the region and for comparator
regions can provide useful insights.


 How easy is it to pay taxes in economies in Southern African Development Community (SADC) - and what are the total
 tax rates


Payments (number per year)



                         Sub-Saharan Africa (SSA)                                                              37.2



                                Regional Average                                                 31.3



                    East African Community (EAC)                                                30.0



                    East Asia and the Pacific (EAP)                            21.8



             Middle East and North Africa (MENA)                        17.9



                              OECD High Income                   10.9



                                         Tanzania                                                                                         60.0



                                Congo, Dem. Rep.                                                                              52.0



                                       Zimbabwe                                                                              51.0



                                     Mozambique                                                                37.0



                                           Malawi                                                         35.0



                                        Botswana                                                        34.0



                                        Swaziland                                                      33.0



                                          Lesotho                                                  32.0



                                           Angola                                                31.0



                                        Seychelles                                          29.0



                                          Namibia                                        27.0



                                      Madagascar                                  23.0



                                           Zambia                11.0



                                        Mauritius          8.0



                                      South Africa        7.0


                                                      0    10           20                30                     40     50           60          70

Source: Doing Business database.


Paying Taxes                                                                                                                                          Page 40  
                                                      0    10          20             30                 40                 50                60            70
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Paying Taxes



Time (hours per year)



                         Sub-Saharan Africa (SSA)                                                                           280.8



                                Regional Average                                                       208.7



             Middle East and North Africa (MENA)                                                      203.3



                    East Asia and the Pacific (EAP)                                            189.2



                    East African Community (EAC)                                              182.8



                              OECD High Income                                        160.7



                                Congo, Dem. Rep.                                                                                                   346.0



                                          Lesotho                                                                                             333.0



                                          Namibia                                                                                   302.0



                                           Angola                                                                              287.0



                                       Zimbabwe                                                                 242.0



                                      South Africa                                                     210.0



                                         Tanzania                                                     207.0



                                     Mozambique                                                     200.0



                                      Madagascar                                              183.0



                                           Malawi                                           177.5



                                           Zambia                                     164.0



                                        Mauritius                                   152.0



                                        Swaziland                           122.0



                                        Botswana                            120.0



                                        Seychelles              85.0


                                                      0   50    100             150           200              250             300            350          400

Source: Doing Business database.


Paying Taxes



Total tax and contribution rate (% of profit)



                         Sub-Saharan Africa (SSA)                                                                                      46.8



                              OECD High Income                                                                          40.1


                                                                                                                                                                 Page 41  
                    East African Community (EAC)                                                                     38.0
                                                      0   50        100               150             200                250                300             350           400
Doing Business 2018
Source: Doing Business database.
                                SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)


Paying Taxes



Total tax and contribution rate (% of profit)



                           Sub-Saharan Africa (SSA)                                                                                                 46.8



                                OECD High Income                                                                                     40.1



                    East African Community (EAC)                                                                                38.0



                    East Asia and the Pacific (EAP)                                                                33.6



             Middle East and North Africa (MENA)                                                                  32.5



                                  Regional Average                                                            31.9



                                 Congo, Dem. Rep.                                                                                                                  54.6



                                            Angola                                                                                                         49.1



                                          Tanzania                                                                                           44.1



                                       Madagascar                                                                               38.1



                                     Mozambique                                                                           36.1



                                         Swaziland                                                                       35.2



                                           Malawi                                                                    34.5



                                        Zimbabwe                                                              31.6



                                        Seychelles                                                         30.1



                                       South Africa                                                    28.9



                                         Botswana                                              25.1



                                         Mauritius                                      21.9



                                          Namibia                                     20.7



                                           Zambia                         15.6



                                           Lesotho                  13.6


                                                      0        10                20                   30                        40                    50                   60

Source: Doing Business database.


Paying Taxes



Postfiling index (0-100)



                                OECD High Income                                                                                                            83.5



                                  Regional Average                                                                                65.9


                                                                                                                                                                                Page 42  
                    East African Community (EAC)                                                                         58.7
                                                      0    10                  20              30                        40                 50                    60
Doing Business 2018
Source: Doing Business database.
                                SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)


Paying Taxes



Postfiling index (0-100)



                                OECD High Income                                                                                             83.5



                                  Regional Average                                                                        65.9



                    East African Community (EAC)                                                                  58.7



                    East Asia and the Pacific (EAP)                                                          56.5



                           Sub-Saharan Africa (SSA)                                                        54.4



             Middle East and North Africa (MENA)                                                    50.6



                                            Angola                                                                                                          95.0



                                        Seychelles                                                                                                         93.4



                                         Mauritius                                                                                                  87.7



                                           Zambia                                                                                                85.9



                                         Swaziland                                                                                           83.2



                                         Botswana                                                                                            82.7



                                          Namibia                                                                                    77.2



                                          Tanzania                                                                            67.2



                                           Lesotho                                                                         66.9



                                     Mozambique                                                                   58.6



                                       South Africa                                                        55.5



                                        Zimbabwe                                                      52.8



                                           Malawi                                  33.4



                                 Congo, Dem. Rep.                           27.1



                                       Madagascar                    21.8


                                                      0         20                        40                 60                      80                       100

Source: Doing Business database.


    Trading across Borders
Doing Business records the time and cost associated with the logistical process of exporting and importing goods. Doing Business
measures the time and cost (excluding tari s) associated with three sets of procedures—documentary compliance, border
compliance and domestic transport—within the overall process of exporting or importing a shipment of goods. The most recent
round of data collection for the project was completed in June 2017. See the methodology for more information.



What the indicators measure                               Case study assumptions

Documentary compliance                                    To make the data comparable across economies, a few assumptionsPage 43  
                                                                                                                          are
                                                          made about the traded goods and the transactions:
                                               0          20             40            60             80            100
Doing Business 2018           SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


    Trading across Borders
Doing Business records the time and cost associated with the logistical process of exporting and importing goods. Doing Business
measures the time and cost (excluding tari s) associated with three sets of procedures—documentary compliance, border
compliance and domestic transport—within the overall process of exporting or importing a shipment of goods. The most recent
round of data collection for the project was completed in June 2017. See the methodology for more information.



What the indicators measure                            Case study assumptions

Documentary compliance                                 To make the data comparable across economies, a few assumptions are
                                                       made about the traded goods and the transactions:
Obtaining, preparing and submitting documents
during transport, clearance, inspections and port or   Time: Time is measured in hours, and 1 day is 24 hours (for example, 22
border handling in origin economy                      days are recorded as 22×24=528 hours). If customs clearance takes 7.5
Obtaining, preparing and submitting documents          hours, the data are recorded as is. Alternatively, suppose documents are
required by destination economy and any transit        submitted to a customs agency at 8:00a.m., are processed overnight and
economies                                              can be picked up at 8:00a.m. the next day. The time for customs clearance
Covers all documents required by law and in            would be recorded as 24 hours because the actual procedure took 24
                                                       hours.
practice, including electronic submissions of
information as well as non-shipment-specific
                                                       Cost: Insurance cost and informal payments for which no receipt is issued
documents necessary to complete the trade              are excluded from the costs recorded. Costs are reported in U.S. dollars.
Border compliance                                      Contributors are asked to convert local currency into U.S. dollars based on
Customs clearance and inspections                      the exchange rate prevailing on the day they answer the questionnaire.
                                                       Contributors are private sector experts in international trade logistics and
Inspections by other agencies (if applied to more
                                                       are informed about exchange rates.
than 10% of shipments)
Port or border handling
                                                       Assumptions of the case study: - For all 190 economies covered by Doing
Processing of documents during clearance,              Business, it is assumed a shipment is in a warehouse in the largest
inspections and port or border handling.               business city of the exporting economy and travels to a warehouse in the
Domestic transport                                     largest business city of the importing economy. - It is assumed each
                                                       economy imports 15 metric tons of containerized auto parts (HS 8708)
Loading and unloading of shipment at warehouse,        from its natural import partner—the economy from which it imports the
dry port or border                                     largest value (price times quantity) of auto parts. It is assumed each
Transport by most widely used mode between             economy exports the product of its comparative advantage (defined by the
warehouse and terminal or dry port                     largest export value) to its natural export partner—the economy that is the
Traffic delays and road police checks while            largest purchaser of this product. Shipment value is assumed to be
                                                       $50,000. - The mode of transport is the one most widely used for the
shipment is en route
                                                       chosen export or import product and the trading partner, as is the
                                                       seaport, or land border crossing. - All electronic information submissions
                                                       requested by any government agency in connection with the shipment are
                                                       considered to be documents obtained, prepared and submitted during the
                                                       export or import process. - A port or border is a place (seaport, airport or
                                                       land border crossing) where merchandise can enter or leave an economy. -
                                                       Relevant government agencies include customs, port authorities, road
                                                       police, border guards, standardization agencies, ministries or departments
                                                       of agriculture or industry, national security agencies and any other
                                                       government authorities.



Trading across Borders

Where do the region’s economies stand today?
How easy it is for businesses in economies in Southern African Development Community (SADC) to export and import goods?
The global rankings of these economies on the ease of trading across borders suggest an answer. The average ranking of the
region and comparator regions provide a useful benchmark.

 How economies in Southern African Development Community (SADC) rank on the ease of trading across borders



                                                                                                                              Page 44  
                         Swaziland (Rank 32)                                                               92.92
                                                            of agriculture or industry, national security agencies and any other
                                                            government authorities.
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)


Trading across Borders

Where do the region’s economies stand today?
How easy it is for businesses in economies in Southern African Development Community (SADC) to export and import goods?
The global rankings of these economies on the ease of trading across borders suggest an answer. The average ranking of the
region and comparator regions provide a useful benchmark.

 How economies in Southern African Development Community (SADC) rank on the ease of trading across borders



                         Swaziland (Rank 32)                                                                                           92.92




                           Lesotho (Rank 40)                                                                                       91.60




                         Botswana (Rank 50)                                                                                    86.65




                         Mauritius (Rank 70)                                                                           79.90




                         Seychelles (Rank 88)                                                                 71.79




                     Mozambique (Rank 109)                                                                67.25




                          Malawi (Rank 117)                                                          65.29




                         Namibia (Rank 132)                                                       61.47




                      Madagascar (Rank 134)                                                       60.95




                      South Africa (Rank 147)                                               58.01




                          Zambia (Rank 150)                                                56.88




                       Zimbabwe (Rank 153)                                                55.47




                           Angola (Rank 180)                        25.28




                         Tanzania (Rank 182)                    20.21




                Congo, Dem. Rep. (Rank 188)         1.26




                 Regional Average (Rank 118)                                                 59.66



                                                0          20               40             60                     80                      100
                                                                            Distance to frontier score
Source: Doing Business database.


Trading across Borders

The indicators reported here are for trading a shipment of goods by the most widely used mode of transport (whether sea, land,
air or some combination of these). The information on the time and cost to complete export and import is collected from local
freight forwarders, customs brokers and traders. Comparing these indicators across the region and with averages both for the
region and for comparator regions can provide useful insights.                                                        Page 45  
                                               0                         20                     40             60              80         100
                                                                                                Distance to frontier score
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Trading across Borders

The indicators reported here are for trading a shipment of goods by the most widely used mode of transport (whether sea, land,
air or some combination of these). The information on the time and cost to complete export and import is collected from local
freight forwarders, customs brokers and traders. Comparing these indicators across the region and with averages both for the
region and for comparator regions can provide useful insights.


 What it takes to trade across borders in economies in Southern African Development Community (SADC)


Time to export: Border compliance (hours)



                                Regional Average                                  104.1



                         Sub-Saharan Africa (SSA)                                100.1



                    East African Community (EAC)                         67.4



             Middle East and North Africa (MENA)                         62.6



                    East Asia and the Pacific (EAP)                  55.9



                              OECD High Income             12.7



                                Congo, Dem. Rep.                                                                                          515.0



                                           Angola                                                    192.0



                                          Namibia                                       120.0



                                           Zambia                                       120.0



                                      South Africa                               100.0



                                         Tanzania                                96.0



                                        Seychelles                            82.0



                                           Malawi                          78.0



                                       Zimbabwe                           74.0



                                      Madagascar                          70.0



                                     Mozambique                          66.0



                                        Mauritius                 38.0



                                        Botswana          5.0



                                          Lesotho         4.0



                                        Swaziland         2.0


                                                      0                     100                  200          300            400    500           600

Source: Doing Business database.


Trading across Borders

                                                                                                                                                        Page 46  
Cost to export: Border compliance (USD)
                                                      0             100                     200            300             400      500             600
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Trading across Borders



Cost to export: Border compliance (USD)



                                Regional Average                                    599.0



                         Sub-Saharan Africa (SSA)                                   592.2



             Middle East and North Africa (MENA)                            464.5



                    East Asia and the Pacific (EAP)                      387.6



                    East African Community (EAC)                     366.2



                              OECD High Income            149.9



                                Congo, Dem. Rep.                                                                                          2223.0



                                         Tanzania                                                          1160.0



                                      Madagascar                                                  868.0



                                           Angola                                              825.0



                                          Namibia                                           745.0



                                     Mozambique                                     602.0



                                      South Africa                        428.0



                                           Zambia                     370.0



                                        Seychelles                  332.0



                                        Botswana                   317.0



                                        Mauritius                  303.0



                                       Zimbabwe                   285.0



                                           Malawi             243.0



                                          Lesotho         150.0



                                        Swaziland         134.0


                                                      0                  500                        1000            1500         2000              2500

Source: Doing Business database.


Trading across Borders



Time to export: Documentary compliance (hours)



                                Regional Average                    105.7



                         Sub-Saharan Africa (SSA)                 87.8


                                                                                                                                                          Page 47  
             Middle East and North Africa (MENA)             74.3
                                                      0                            500            1000         1500      2000             2500
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Trading across Borders



Time to export: Documentary compliance (hours)



                                Regional Average                             105.7



                         Sub-Saharan Africa (SSA)                         87.8



             Middle East and North Africa (MENA)                      74.3



                    East Asia and the Pacific (EAP)                  68.1



                    East African Community (EAC)                     65.6



                              OECD High Income            2.6



                                Congo, Dem. Rep.                                                                                  698.0



                                           Angola                                        169.0



                                       Zimbabwe                             99.0



                                         Tanzania                         96.0



                                           Zambia                         96.0



                                          Namibia                         90.0



                                           Malawi                     75.0



                                     Mozambique                      70.0



                                      South Africa                   68.0



                                      Madagascar                   49.0



                                        Seychelles               44.0



                                        Botswana            18.0



                                        Mauritius          9.0



                                          Lesotho         3.0



                                        Swaziland         2.0


                                                      0               100                200     300     400     500   600      700        800

Source: Doing Business database.


Trading across Borders



Cost to export: Documentary compliance (USD)



                                Regional Average                          344.7



             Middle East and North Africa (MENA)                    243.6


                                                                                                                                                 Page 48  
                         Sub-Saharan Africa (SSA)                  215.2
                                                      0             100             200           300   400    500      600          700    800
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Trading across Borders



Cost to export: Documentary compliance (USD)



                                Regional Average                         344.7



             Middle East and North Africa (MENA)                   243.6



                         Sub-Saharan Africa (SSA)                 215.2



                    East African Community (EAC)                 165.6



                    East Asia and the Pacific (EAP)         112.1



                              OECD High Income            35.5



                                Congo, Dem. Rep.                                                                                 2500.0



                                          Namibia                        348.0



                                           Malawi                        342.0



                                         Tanzania                   275.0



                                           Angola                  240.0



                                     Mozambique                   220.0



                                           Zambia                 200.0



                                        Botswana                 179.0



                                      South Africa               170.0



                                       Zimbabwe                  170.0



                                        Mauritius            128.0



                                      Madagascar            117.0



                                        Seychelles          115.0



                                          Lesotho          90.0



                                        Swaziland          76.0


                                                      0                    500             1000         1500     2000         2500         3000

Source: Doing Business database.


Trading across Borders



Time to import: Border compliance (hours)



                    East African Community (EAC)                                          195.2



                         Sub-Saharan Africa (SSA)                                 136.4


                                                                                                                                                  Page 49  
                                Regional Average                                 126.8
                                                      0                   500                       1000            1500         2000         2500           3000
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Trading across Borders



Time to import: Border compliance (hours)



                    East African Community (EAC)                                                195.2



                         Sub-Saharan Africa (SSA)                                     136.4



                                Regional Average                                     126.8



             Middle East and North Africa (MENA)                               112.3



                    East Asia and the Pacific (EAP)                    70.5



                              OECD High Income            8.7



                                Congo, Dem. Rep.                                                                                                     588.0



                                         Tanzania                                                                            402.0



                                       Zimbabwe                                                       228.0



                                      South Africa                                     144.0



                                           Zambia                                120.0



                                      Madagascar                              99.0



                                        Seychelles                        97.0



                                           Angola                         96.0



                                           Malawi                 55.0



                                        Mauritius               41.0



                                     Mozambique            14.0



                                          Namibia         6.0



                                          Lesotho         5.0



                                        Botswana          4.0



                                        Swaziland         3.0


                                                      0                100                    200             300          400          500     600           700

Source: Doing Business database.


Trading across Borders



Cost to import: Border compliance (USD)



                         Sub-Saharan Africa (SSA)                                     686.9



                    East African Community (EAC)                                     664.2


                                                                                                                                                                    Page 50  
                                Regional Average                                 623.3
                                                      0             100                200            300            400    500    600              700
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Trading across Borders



Cost to import: Border compliance (USD)



                         Sub-Saharan Africa (SSA)                              686.9



                    East African Community (EAC)                              664.2



                                Regional Average                             623.3



             Middle East and North Africa (MENA)                           540.8



                    East Asia and the Pacific (EAP)                  431.1



                              OECD High Income            111.6



                                Congo, Dem. Rep.                                                                                          3039.0



                                         Tanzania                                                     1350.0



                                           Angola                                            1030.0



                                      South Africa                            657.0



                                      Madagascar                            595.0



                                       Zimbabwe                             562.0



                                           Zambia                   380.0



                                        Mauritius                  372.0



                                     Mozambique                    354.0



                                        Seychelles                 341.0



                                          Lesotho          150.0



                                          Namibia          145.0



                                           Malawi          143.0



                                        Swaziland         134.0



                                        Botswana          98.0


                                                      0             500               1000            1500           2000   2500   3000            3500

Source: Doing Business database.


Trading across Borders



Time to import: Documentary compliance (hours)



                    East African Community (EAC)                                                             133.2



                         Sub-Saharan Africa (SSA)                                                103.0


                                                                                                                                                          Page 51  
             Middle East and North Africa (MENA)                                               94.5
                                                      0             500                 1000                1500            2000           2500        3000   3500
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Trading across Borders



Time to import: Documentary compliance (hours)



                    East African Community (EAC)                                                                    133.2



                         Sub-Saharan Africa (SSA)                                                      103.0



             Middle East and North Africa (MENA)                                                     94.5



                                Regional Average                                       67.8



                    East Asia and the Pacific (EAP)                                65.6



                              OECD High Income            3.9



                                         Tanzania                                                                                                     240.0



                                Congo, Dem. Rep.                                                                                              216.0



                                           Angola                                                                                  180.0



                                       Zimbabwe                                               81.0



                                           Zambia                                       72.0



                                      Madagascar                                 58.0



                                           Malawi                               55.0



                                      South Africa                       36.0



                                        Seychelles                   33.0



                                     Mozambique                   24.0



                                        Mauritius           9.0



                                        Swaziland         4.0



                                        Botswana          3.0



                                          Lesotho         3.0



                                          Namibia         3.0


                                                      0                   50                     100                  150             200             250      300

Source: Doing Business database.


Trading across Borders



Cost to import: Documentary compliance (USD)



                    East African Community (EAC)                                                            386.4



                         Sub-Saharan Africa (SSA)                                                300.2


                                                                                                                                                                     Page 52  
             Middle East and North Africa (MENA)                                              266.2
                                                      0                   50                       100              150           200      250            300
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Trading across Borders



Cost to import: Documentary compliance (USD)



                    East African Community (EAC)                                                            386.4



                         Sub-Saharan Africa (SSA)                                                  300.2



             Middle East and North Africa (MENA)                                                266.2



                                Regional Average                                        219.1



                    East Asia and the Pacific (EAP)                     111.5



                              OECD High Income            25.7



                                Congo, Dem. Rep.                                                                                                 875.0



                                           Angola                                                                   460.0



                                         Tanzania                                                          375.0



                                      South Africa                                      213.0



                                           Zambia                                175.0



                                     Mozambique                                 171.0



                                        Mauritius                               166.0



                                           Malawi                               162.0



                                      Madagascar                            150.0



                                       Zimbabwe                             150.0



                                        Seychelles                 93.0



                                          Lesotho                  90.0



                                        Swaziland                76.0



                                        Botswana                 67.0



                                          Namibia            63.0


                                                      0                         200                        400              600         800              1000

Source: Doing Business database.


    Enforcing Contracts
The enforcing contracts indicator measures the time and cost for resolving a commercial dispute through a local rst-instance
court, and the quality of judicial processes index, evaluating whether each economy has adopted a series of good practices that
promote quality and e ciency in the court system. The most recent round of data collection was completed in June 2017. See
the methodology for more information.



What the indicators measure                                               Case study assumptions

Time required to enforce a contract through                                                                                            Page 53  
                                                                         The dispute in the case study involves the breach of a sales contract
                                                0        200           400                    600         800   1000
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


    Enforcing Contracts
The enforcing contracts indicator measures the time and cost for resolving a commercial dispute through a local rst-instance
court, and the quality of judicial processes index, evaluating whether each economy has adopted a series of good practices that
promote quality and e ciency in the court system. The most recent round of data collection was completed in June 2017. See
the methodology for more information.



What the indicators measure                            Case study assumptions

Time required to enforce a contract through           The dispute in the case study involves the breach of a sales contract
the courts (calendar days)                            between 2 domestic businesses. The case study assumes that the court
                                                      hears an expert on the quality of the goods in dispute. This distinguishes
Time to file and serve the case
                                                      the case from simple debt enforcement.
Time for trial and to obtain the judgment
Time to enforce the judgment                          To make the data comparable across economies, Doing Business uses
Cost required to enforce a contract through           several assumptions about the case:
the courts (% of claim)                               - The dispute concerns a lawful transaction between two businesses
                                                      (Seller and Buyer), both located in the economy’s largest business city.
Attorney fees                                         For 11 economies the data are also collected for the second largest
Court fees                                            business city.
Enforcement fees                                      - The buyer orders custom-made goods, then fails to pay.
Quality of judicial processes index (0-18)            - The value of the dispute is 200% of the income per capita or the
Court structure and proceedings (-1-5)                equivalent in local currency of USD 5,000, whichever is greater.
                                                      - The seller sues the buyer before the court with jurisdiction over
Case management (0-6)
                                                      commercial cases worth 200% of income per capita or $5,000.
Court automation (0-4)
                                                      - The seller requests a pretrial attachment to secure the claim.
Alternative dispute resolution (0-3)
                                                      - The dispute on the quality of the goods requires an expert opinion.
                                                      - The judge decides in favor of the seller; there is no appeal.
                                                      - The seller enforces the judgment through a public sale of the buyer’s
                                                      movable assets.


Enforcing Contracts

Where do the region’s economies stand today?
How e cient is the process of resolving a commercial dispute through the courts in economies in Southern African
Development Community (SADC)? The global rankings of these economies on the ease of enforcing contracts suggest an answer.
The average ranking of the region and comparator regions provide a useful benchmark.

 How economies in Southern African Development Community (SADC) rank on the ease of enforcing contracts



                         Mauritius (Rank 27)                                                      69.58




                          Tanzania (Rank 58)                                              61.66




                          Namibia (Rank 59)                                               61.58




                           Lesotho (Rank 95)                                          57.18




                      South Africa (Rank 115)                                   54.10




                          Zambia (Rank 128)                                   51.74




                       Seychelles (Rank 130)                                  51.25




                        Botswana (Rank 133)                                  49.99                                      Page 54  
                                                 - The seller enforces the judgment through a public sale of the buyer’s
Doing Business 2018                              movable assets. COMMUNITY (SADC)
                               SOUTHERN AFRICAN DEVELOPMENT


Enforcing Contracts

Where do the region’s economies stand today?
How e cient is the process of resolving a commercial dispute through the courts in economies in Southern African
Development Community (SADC)? The global rankings of these economies on the ease of enforcing contracts suggest an answer.
The average ranking of the region and comparator regions provide a useful benchmark.

 How economies in Southern African Development Community (SADC) rank on the ease of enforcing contracts



                         Mauritius (Rank 27)                                                               69.58




                          Tanzania (Rank 58)                                                       61.66




                          Namibia (Rank 59)                                                        61.58




                           Lesotho (Rank 95)                                                  57.18




                      South Africa (Rank 115)                                           54.10




                          Zambia (Rank 128)                                           51.74




                       Seychelles (Rank 130)                                          51.25




                        Botswana (Rank 133)                                         49.99




                          Malawi (Rank 151)                                   45.55




                      Madagascar (Rank 158)                                 42.85




                       Zimbabwe (Rank 166)                            38.73




                        Swaziland (Rank 169)                        36.72




                Congo, Dem. Rep. (Rank 172)                         36.06




                     Mozambique (Rank 184)                  27.32




                           Angola (Rank 186)               26.26




                 Regional Average (Rank 129)                                    47.37



                                                0     20            40                        60                   80   100
                                                                    Distance to frontier score
Source: Doing Business database.


Enforcing Contracts

The indicators underlying the rankings may also be revealing. Data collected by Doing Business show what it takes to enforce a
contract through the courts in each economy in the region: the time, the cost and quality of judicial processes index. Comparing
these indicators across the region and with averages both for the region and for comparator regions can provide useful insights.
                                                                                                                              Page 55  
                                               0          20          40                       60               80            100
                                                                  Distance to frontier score
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Enforcing Contracts

The indicators underlying the rankings may also be revealing. Data collected by Doing Business show what it takes to enforce a
contract through the courts in each economy in the region: the time, the cost and quality of judicial processes index. Comparing
these indicators across the region and with averages both for the region and for comparator regions can provide useful insights.


 What it takes to enforce a contract through the courts in economies in Southern African Development Community
 (SADC)


Time (days)



                                 Regional Average                                                700.7



                          Sub-Saharan Africa (SSA)                                            656.8



              Middle East and North Africa (MENA)                                          638.5



                               OECD High Income                                       577.8



                    East Asia and the Pacific (EAP)                                565.7



                    East African Community (EAC)                              506.4



                                           Angola                                                                                   1296.0



                                        Swaziland                                                                   956.0



                                     Mozambique                                                                     950.0



                                        Seychelles                                                            915.0



                                      Madagascar                                                            871.0



                                        Botswana                                              660.0



                                          Lesotho                                        615.0



                                           Zambia                                        611.0



                                Congo, Dem. Rep.                                         610.0



                                      South Africa                                     600.0



                                           Malawi                              522.0



                                        Mauritius                              519.0



                                         Tanzania                             515.0



                                          Namibia                          460.0



                                       Zimbabwe                       410.0


                                                      0   200   400                600                800        1000       1200       1400

Source: Doing Business database.


Enforcing Contracts

                                                                                                                                              Page 56  
Cost (% of claim value)
                                                      0   200               400                   600                 800                 1000   1200       1400
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Enforcing Contracts



Cost (% of claim value)



                                 Regional Average                                          48.0



                    East Asia and the Pacific (EAP)                                        47.3



                          Sub-Saharan Africa (SSA)                                       44.0



                    East African Community (EAC)                                    41.7



             Middle East and North Africa (MENA)                   24.4



                               OECD High Income                  21.6



                                     Mozambique                                                                                                     119.0



                                       Zimbabwe                                                                              83.1



                                Congo, Dem. Rep.                                                                            80.6



                                           Malawi                                                              69.1



                                        Swaziland                                                 56.1



                                           Angola                                        44.4



                                        Botswana                                  39.8



                                           Zambia                                 38.7



                                          Namibia                            35.8



                                      Madagascar                           33.6



                                      South Africa                         33.2



                                          Lesotho                         31.3



                                        Mauritius                  25.0



                                        Seychelles        15.4



                                         Tanzania         14.3


                                                      0    20                40                   60                  80                  100    120         140

Source: Doing Business database.


Enforcing Contracts



Quality of judicial processes index (0-18)



                               OECD High Income                                                                                    11.0



                    East African Community (EAC)                                                               8.9


                                                                                                                                                                   Page 57  
                    East Asia and the Pacific (EAP)                                                      7.9
                                                       0       20       40                    60                      80           100          120        140
Doing Business 2018
Source: Doing Business database.
                                SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)


Enforcing Contracts



Quality of judicial processes index (0-18)



                               OECD High Income                                                                            11.0



                     East African Community (EAC)                                                              8.9



                     East Asia and the Pacific (EAP)                                                   7.9



                                 Regional Average                                              7.4



                          Sub-Saharan Africa (SSA)                                      6.5



               Middle East and North Africa (MENA)                               5.8



                                         Mauritius                                                                                  12.5



                                           Namibia                                                                   9.5



                                      Mozambique                                                                9.0



                                           Lesotho                                                           8.5



                                            Malawi                                                           8.5



                                         Swaziland                                             7.5



                                         Botswana                                          7.0



                                 Congo, Dem. Rep.                                          7.0



                                       South Africa                                        7.0



                                            Zambia                                         7.0



                                         Seychelles                                     6.5



                                          Tanzania                                   6.0



                                        Zimbabwe                                     6.0



                                       Madagascar                          5.0



                                            Angola                      4.5


                                                       0   2        4            6                 8                 10       12           14         16    18

Source: Doing Business database.


    Resolving Insolvency
Doing Business studies the time, cost and outcome of insolvency proceedings involving domestic legal entities. These variables
are used to calculate the recovery rate, which is recorded as cents on the dollar recovered by secured creditors through
reorganization, liquidation or debt enforcement (foreclosure or receivership) proceedings. To determine the present value of
the amount recovered by creditors, Doing Business uses the lending rates from the International Monetary Fund, supplemented
with data from central banks and the Economist Intelligence Unit.

The most recent round of data collection for the project was completed in June 2017. See the methodology for more
information.
                                                                                                                                                                 Page 58  
                                               0     2        4       6       8      10           12   14   16      18
Doing Business 2018           SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


    Resolving Insolvency
Doing Business studies the time, cost and outcome of insolvency proceedings involving domestic legal entities. These variables
are used to calculate the recovery rate, which is recorded as cents on the dollar recovered by secured creditors through
reorganization, liquidation or debt enforcement (foreclosure or receivership) proceedings. To determine the present value of
the amount recovered by creditors, Doing Business uses the lending rates from the International Monetary Fund, supplemented
with data from central banks and the Economist Intelligence Unit.

The most recent round of data collection for the project was completed in June 2017. See the methodology for more
information.



What the indicators measure                              Case study assumptions

Time required to recover debt (years)                    To make the data on the time, cost and outcome comparable across
                                                         economies, several assumptions about the business and the case are
Measured in calendar years
                                                         used:
Appeals and requests for extension are included
Cost required to recover debt (% of debtor’s             - A hotel located in the largest city (or cities) has 201 employees and 50
estate)                                                  suppliers. The hotel experiences nancial di culties.
                                                         - The value of the hotel is 100% of the income per capita or the
Measured as percentage of estate value
                                                         equivalent in local currency of USD 200,000, whichever is greater.
Court fees                                               - The hotel has a loan from a domestic bank, secured by a mortgage over
Fees of insolvency administrators                        the hotel’s real estate. The hotel cannot pay back the loan, but makes
Lawyers’ fees                                            enough money to operate otherwise.
Assessors’ and auctioneers’ fees
                                                         In addition, Doing Business evaluates the adequacy and integrity of the
Other related fees
                                                         existing legal framework applicable to liquidation and reorganization
Outcome
                                                         proceedings through the strength of insolvency framework index. The
Whether business continues operating as a going          index tests whether economies adopted internationally accepted good
concern or business assets are sold piecemeal            practices in four areas: commencement of proceedings, management of
Recovery rate for creditors                              debtor’s assets, reorganization proceedings and creditor participation.

Measures the cents on the dollar recovered by
secured creditors
Outcome for the business (survival or not)
determines the maximum value that can be
recovered
Official costs of the insolvency proceedings are
deducted
Depreciation of furniture is taken into account
Present value of debt recovered
Strength of insolvency framework index (0- 16)

Sum of the scores of four component indices:
Commencement of proceedings index (0-3)
Management of debtor’s assets index (0-6)
Reorganization proceedings index (0-3)
Creditor participation index (0-4)

Resolving Insolvency

Where do the region’s economies stand today?
How e cient are insolvency proceedings in economies in Southern African Development Community (SADC)? The global
rankings of these economies on the ease of resolving insolvency suggest an answer. The average ranking of the region and
comparator regions provide a useful benchmark for assessing the e ciency of insolvency proceedings. Speed, low costs and
continuation of viable businesses characterize the top performing economies.

 How economies in Southern African Development Community (SADC) rank on the ease of resolving insolvency


                                                                                                                           Page 59  
                         Mauritius (Rank 36)                                              69.06
Reorganization proceedings index (0-3)
 Doing Business
Creditor             2018
         participation        SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
                       index (0-4)

Resolving Insolvency

Where do the region’s economies stand today?
How e cient are insolvency proceedings in economies in Southern African Development Community (SADC)? The global
rankings of these economies on the ease of resolving insolvency suggest an answer. The average ranking of the region and
comparator regions provide a useful benchmark for assessing the e ciency of insolvency proceedings. Speed, low costs and
continuation of viable businesses characterize the top performing economies.

 How economies in Southern African Development Community (SADC) rank on the ease of resolving insolvency



                         Mauritius (Rank 36)                                                                 69.06




                       South Africa (Rank 55)                                                        57.59




                         Seychelles (Rank 67)                                                   52.14




                      Mozambique (Rank 75)                                                 48.20




                         Botswana (Rank 79)                                               47.76




                           Zambia (Rank 89)                                             44.85




                         Tanzania (Rank 108)                                    39.52




                        Swaziland (Rank 114)                                    38.90




                         Namibia (Rank 123)                                37.04




                          Lesotho (Rank 124)                               36.91




                      Madagascar (Rank 133)                             34.24




                          Malawi (Rank 138)                             33.28




                       Zimbabwe (Rank 155)                      26.21




                           Angola (Rank 168)        0.00




                Congo, Dem. Rep. (Rank 168)         0.00




                 Regional Average (Rank 109)                                37.71



                                                0          20              40                       60               80   100
                                                                          Distance to frontier score
Source: Doing Business database.


Resolving Insolvency

The indicators underlying the rankings may be more revealing. Data collected by Doing Business show the average recovery rate
and the average strength of insolvency framework index. Comparing these indicators across the region and with averages both
for the region and for comparator regions can provide useful insights.                                                Page 60  
                                               0                20                     40                       60           80                100
                                                                                       Distance to frontier score
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Resolving Insolvency

The indicators underlying the rankings may be more revealing. Data collected by Doing Business show the average recovery rate
and the average strength of insolvency framework index. Comparing these indicators across the region and with averages both
for the region and for comparator regions can provide useful insights.


 How e     cient is the insolvency process in economies in Southern African Development Community (SADC)


Recovery rate (cents on the dollar)



                              OECD High Income                                                                                     71.2



                    East Asia and the Pacific (EAP)                                                35.4



                                Regional Average                                           30.0



             Middle East and North Africa (MENA)                                    25.5



                    East African Community (EAC)                               22.7



                         Sub-Saharan Africa (SSA)                            20.3



                                        Mauritius                                                                             67.4



                                        Botswana                                                                            65.5



                                           Zambia                                                               48.5



                                        Seychelles                                                       38.8



                                        Swaziland                                                    37.4



                                      South Africa                                                34.4



                                          Namibia                                                 34.0



                                     Mozambique                                             31.5



                                          Lesotho                                     27.9



                                         Tanzania                            21.2



                                       Zimbabwe                           19.7



                                           Malawi                12.5



                                      Madagascar                11.4



                                           Angola         0.0



                                Congo, Dem. Rep.          0.0


                                                      0                 20                           40                60                 80         100

Source: Doing Business database.


Business Reforms

Starting a Business
                                                                                                                 Page 61  
In the year ending June 1, 2017, 137 economies implemented 283 total reforms across the di erent areas measured by Doing
                                           0               20             40            60           80            100
Doing Business 2018            SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
Source: Doing Business database.


Business Reforms

Starting a Business

In the year ending June 1, 2017, 137 economies implemented 283 total reforms across the di erent areas measured by Doing
Business, an increase of over 20% from last year. Doing Business has recorded more than 2,900 regulatory reforms making it
easier to do business since 2004. Reforms inspired by Doing Business have been implemented by economies in all regions. The
following are the reforms implemented in Southern African Development Community (SADC) since Doing Business 2008.

 DB Year              Economy               Reform

                                               The Democratic Republic of Congo made starting a business easier by
 DB2018               Congo, Dem. Rep.         eliminating the requirement that a woman obtain her husband’s permission to
                                               start a business and by combining multiple business registration procedures.

                                               Madagascar made starting a business easier by publishing the notice of company
 DB2018               Madagascar               incorporation online free of charge and by allowing the payment of registration
                                               fees directly at the one-stop shop.

                                               Malawi made starting a business more expensive by increasing the cost of
 DB2018               Malawi
                                               registering a business with the Registrar General.

                                               Mauritius made starting a business easier by exempting trade fees for licenses
 DB2018               Mauritius
                                               below MUR 5,000 and introducing the electronic certificate of incorporation.

                                               Zimbabwe made starting a business easier by removing the obligation to
 DB2018               Zimbabwe
                                               advertise applications for a business license.

                                               South Africa made starting a business easier by introducing an online portal to
 DB2017               South Africa
                                               search for a company name.

                                               Mozambique made starting a business more difficult by increasing registration
 DB2017               Mozambique
                                               and notary fees.

                                               Malawi made starting a business easier by eliminating the legal requirement to
 DB2017               Malawi
                                               use a company seal and making it optional for entrepreneurs.

                                               Madagascar made starting a business easier by reducing the number of
 DB2017               Madagascar
                                               procedures needed to register a company.

                                               Angola made starting a business easier by eliminating the paid-in minimum
 DB2017               Angola
                                               capital requirement.

                                               Angola made starting a business easier by improving registration procedures and
 DB2016               Angola
                                               reducing the fees to register a company.

                                               The Democratic Republic of Congo made starting a business easier by simplifying
 DB2016               Congo, Dem. Rep.
                                               registration procedures and reducing the minimum capital requirement.

                                               Madagascar made starting a business more difficult by requiring a bank-certified
 DB2016               Madagascar
                                               check to pay the tax authority.

                                               Zambia made starting a business more difficult by increasing the registration
 DB2016               Zambia
                                               fees.

 DB2015               Tanzania                 Tanzania made starting a business more difficult by increasing registration fees.

                                               Swaziland made starting a business easier by shortening the notice and objection
 DB2015               Swaziland
                                               period for obtaining a new trade license.

                                                                                                                           Page 62  
 DB2015               Mauritius                Mauritius made starting a business easier by reducing trade license fees.
                                   Zambia made starting a business more difficult by increasing the registration
DB2016         Zambia
                                   fees.
Doing Business 2018     SOUTHERN AFRICAN DEVELOPMENT COMMUNITY (SADC)
DB2015         Tanzania            Tanzania made starting a business more difficult by increasing registration fees.

                                   Swaziland made starting a business easier by shortening the notice and objection
DB2015         Swaziland
                                   period for obtaining a new trade license.

DB2015         Mauritius           Mauritius made starting a business easier by reducing trade license fees.

                                   Malawi made starting a business easier by streamlining company name search
DB2015         Malawi              and registration and by eliminating the requirement for inspection of company
                                   premises before issuance of a business license.

                                   The Democratic Republic of Congo made starting a business easier by creating a
DB2015         Congo, Dem. Rep.
                                   one-stop shop.

                                   The Democratic Republic of Congo made starting a business more complicated
                                   by increasing the minimum capital requirement. At the same time, it made the
DB2014         Congo, Dem. Rep.
                                   process easier by reducing the time and by eliminating the requirement to
                                   obtain a certificate confirming the location of the new company’s headquarters.

                                   Madagascar made starting a business more difficult by increasing the cost to
DB2014         Madagascar
                                   register with the National Center for Statistics.

                                   Swaziland made starting a business easier by shortening the administrative
DB2014         Swaziland
                                   processing times for registering a new business and obtaining a trading license.

                                   Zambia made starting a business easier by raising the threshold at which value
DB2014         Zambia
                                   added tax registration is required.

                                   Tanzania made starting a business easier by eliminating the requirement for
DB2013         Tanzania            inspections by health, town and land officers as a prerequisite for a business
                                   license.

                                   Madagascar made starting a business easier by allowing the one-stop shop to
DB2013         Madagascar
                                   deal with the publication of the notice of incorporation.

                                   Lesotho made starting a business easier by creating a one-stop shop for
DB2013         Lesotho             company incorporation and by eliminating the requirements for paid-in
                                   minimum capital and for notarization of the articles of association.

                                   The Democratic Republic of Congo made starting a business easier by appointing
DB2013         Congo, Dem. Rep.
                                   additional public notaries.

                                   The Democratic Republic of Congo made business start-up faster by reducing the
DB2012         Congo, Dem. Rep.    time required to complete company registration and obtain a national
                                   identification number.

                                   Madagascar eased the process of starting a business by eliminating the
DB2012         Madagascar          minimum capital requirement, but also made it more difficult by introducing the
                                   requirement of obtaining a tax identification number.

                                   South Africa made starting a business easier by implementing its new company
DB2012         South Africa
                                   law, which simplified the incorporation documents.

                                   Zimbabwe eased business start-up by reducing registration fees and speeding up
DB2011         Zimbabwe
                                   the name search process and company and tax registration.

                                   Zambia eased business start-up by eliminating the minimum capital
DB2011         Zambia
                                   requirement.

                                   Mozambique eased business start-up by introducing a simplified licensing Page 63  
DB2011         Mozambique
                                          law, which simplified the incorporation documents.

Doing Business 2018       SOUTHERN AFRICAN DEVELOPMENT
                                     Zimbabwe                COMMUNITY
                                              eased business start-up        (SADC)
                                                                      by reducing registration fees and speeding up
DB2011           Zimbabwe
                                          the name search process and company and tax registration.

                                          Zambia eased business start-up by eliminating the minimum capital
DB2011           Zambia
                                          requirement.

                                          Mozambique eased business start-up by introducing a simplified licensing
DB2011           Mozambique
                                          process.

                                          The Democratic Republic of Congo eased business start-up by eliminating
DB2011           Congo, Dem. Rep.
                                          procedures, including the company seal.


Dealing with Construction Permits

DB Year          Economy                 Reform

                                          Angola made dealing with construction permits easier and less time consuming
DB2018           Angola
                                          by improving the only application system

                                          The Democratic Republic of Congo made dealing with construction permits more
                                          expensive by revising the formula to assess building permit fees. At the same
DB2018           Congo, Dem. Rep.         time, the Democratic Republic of Congo made dealing with construction permits
                                          more transparent by publishing all regulations related to construction online free
                                          of charge.

                                          Malawi made dealing with construction permits cheaper by halving the fees
DB2018           Malawi
                                          charged by the city council to process building plan approvals.

                                          Mauritius made dealing with construction permits faster by outsourcing the
DB2018           Mauritius
                                          design and construction of sewerage connection works.

                                          The Seychelles increased the transparency of dealing with construction permits
DB2018           Seychelles
                                          by publishing construction industry regulations online free of charge.

                                          Swaziland made dealing with construction permits more cumbersome by
DB2018           Swaziland                introducing the requirement of all new construction projects to be registered
                                          with the Construction Industry Council and to make a levy payment.

                                          Tanzania made dealing with construction permits easier by implementing a one-
DB2018           Tanzania
                                          stop shop and streamlining the building permit process.

                                          Zimbabwe made dealing with construction permits faster by streamlining the
DB2017           Zimbabwe
                                          building plan approval process.

                                          Zambia made dealing with construction permits more costly by raising the costs
DB2017           Zambia
                                          associated with submitting a brief to the environmental agency.

                                          Madagascar increased the transparency of dealing with construction permits by
DB2017           Madagascar
                                          publishing construction-related regulations online and free of charge.

                                          The Democratic Republic of Congo made dealing with construction permits
DB2017           Congo, Dem. Rep.         easier by improving building quality control and reducing the time it takes to
                                          obtain the building permit.

                                          Botswana made dealing with construction permits easier by getting rid of the
DB2017           Botswana                 requirement to submit a rates clearance certificate in order to obtain a building
                                          permit.

                                          The Democratic Republic of Congo made dealing with construction permits less
DB2016           Congo, Dem. Rep.
                                          expensive by halving the cost to obtain a building permit.
                                                                                                                       Page 64  
                                          In Mauritius the time required for dealing with construction permits was reduced
                                         Botswana made dealing with construction permits easier by getting rid of the
Doing
DB2017Business 2018    SOUTHERN AFRICAN
                Botswana                 DEVELOPMENT
                                  requirement               COMMUNITY
                                              to submit a rates             (SADC)in order to obtain a building
                                                                clearance certificate
                                         permit.

                                         The Democratic Republic of Congo made dealing with construction permits less
DB2016                Congo, Dem. Rep.
                                         expensive by halving the cost to obtain a building permit.

                                         In Mauritius the time required for dealing with construction permits was reduced
DB2016                Mauritius          by the hiring of a more efficient subcontractor to establish sewerage
                                         connections.

                                         In Namibia the process of dealing with construction permits became more time-
DB2016                Namibia
                                         consuming as a result of inefficiency at the municipality.

                                         Madagascar made dealing with construction permits easier by reducing the time
DB2015                Madagascar
                                         needed to obtain a building permit.

                                         The Democratic Republic of Congo made dealing with construction permits more
DB2015                Congo, Dem. Rep.
                                         costly by increasing the building permit fee.

                                         Botswana made dealing with construction permits easier by eliminating the
DB2014                Botswana
                                         requirement for an environmental impact assessment for low-risk projects.

                                         Mozambique made dealing with construction permits easier by improving
DB2014                Mozambique         internal processes at the Department of Construction and Urbanization—though
                                         it also increased the fees for building permits and occupancy permits.

                                         Tanzania made dealing with construction permits more expensive by increasing
DB2013                Tanzania
                                         the cost to obtain a building permit.

                                         Malawi made dealing with construction permits more expensive by increasing
DB2013                Malawi
                                         the cost to obtain the plan approval and to register the property.

                                         The Democratic Republic of Congo reduced the administrative costs of obtaining
DB2012                Congo, Dem. Rep.
                                         a construction permit.

                                         Dealing with construction permits became easier in the Democratic Republic of
DB2011                Congo, Dem. Rep.   Congo thanks to a reduction in the cost of a building permit from 1% of the
                                         estimated construction cost to 0.6% and a time limit for issuing building permits.


Getting Electricity

DB Year               Economy            Reform

                                         Angola made getting electricity easier by upgrading Luanda’s electrical grid,
DB2018                Angola             thereby reducing the time it takes for the utility to complete feasibility studies
                                         for new connections.

                                         Mozambique reduced the time to get an electricity connection by streamlining
DB2018                Mozambique         procedures through the utility instead of different agencies. It also reduced costs
                                         by eliminating the security deposit for large commercial clients.

                                         The utility in Botswana made getting electricity easier by enforcing service
DB2016                Botswana           delivery timelines for new connections and improving the stock of materials for
                                         connection works.

                                         Malawi reduced the time required to get electricity by engaging subcontractors
DB2015                Malawi
                                         to carry out external connection works.

                                         In the Democratic Republic of Congo the utility in Kinshasa made getting
DB2015                Congo, Dem. Rep.   electricity easier by reducing the number of approvals required for new
                                         connections and reducing the burden of the security deposit.                    Page 65  
                                         connection works.

Doing Business 2018       SOUTHERN AFRICAN  DEVELOPMENT
                                     Malawi reduced            COMMUNITY
                                                    the time required          (SADC)by engaging subcontractors
                                                                      to get electricity
DB2015           Malawi
                                         to carry out external connection works.

                                         In the Democratic Republic of Congo the utility in Kinshasa made getting
DB2015           Congo, Dem. Rep.        electricity easier by reducing the number of approvals required for new
                                         connections and reducing the burden of the security deposit.

                                         Namibia made getting electricity easier by reducing the time required to provide
DB2013           Namibia
                                         estimates and external connection works and by lowering the connection costs.

                                         Angola made getting electricity easier by eliminating the requirement for
DB2013           Angola                  customers applying for an electricity connection to obtain authorizations from
                                         the 2 utility companies.

                                         Mozambique made getting electricity more difficult by requiring authorization of
DB2012           Mozambique              a connection project by the Ministry of Energy and by adding an inspection of the
                                         completed external works.


Registering Property

DB Year          Economy                 Reform

                                         Botswana made registering property more difficult by reducing the efficiency of
DB2018           Botswana
                                         its Registrar of Deeds as it implements the computerization of manual records.

                                         Mauritius made it easier to transfer property by eliminating the transfer tax and
DB2018           Mauritius               registration duty, implementing a complaint mechanism and publishing service
                                         standards.

                                         The Seychelles improved the quality of its land administration system by
DB2018           Seychelles
                                         digitizing its maps and introducing a complaint mechanism.

                                         Tanzania made registering property more expensive by increasing the land and
DB2018           Tanzania
                                         property registration fee.

                                         Zimbabwe made registering property easier by launching an official website
                                         containing information on the list of documents and fees for completing a
DB2017           Zimbabwe
                                         property transaction, as well as, a specific time frame for delivering a legally
                                         binding document that proves property ownership.

DB2017           Zambia                  Zambia made it more affordable to transfer property by decreasing the property

                                         South Africa made it more expensive to transfer property by increasing the
DB2017           South Africa
                                         property transfer tax.

DB2017           Mauritius               Mauritius made registering property easier by digitizing its land records.

                                         The Democratic Republic of Congo made it more expensive to transfer property
DB2017           Congo, Dem. Rep.
                                         by increasing the property transfer tax.

                                         Madagascar made transferring property less costly by lowering the property
DB2016           Madagascar
                                         transfer tax.

                                         Zambia made transferring property more difficult by increasing the property
DB2015           Zambia
                                         transfer tax rate.

                                         Mozambique made registering property easier by streamlining procedures at
DB2015           Mozambique
                                         the land registry and municipality.

                                         Lesotho made transferring property easier by streamlining procedures and
DB2014           Lesotho
                                         increasing administrative efficiency.
                                                                                                                        Page 66  
                                         transfer tax rate.

Doing Business 2018       SOUTHERN AFRICAN DEVELOPMENT
                                     Mozambique             COMMUNITY
                                                made registering            (SADC)
                                                                 property easier by streamlining procedures at
DB2015           Mozambique
                                         the land registry and municipality.

                                         Lesotho made transferring property easier by streamlining procedures and
DB2014           Lesotho
                                         increasing administrative efficiency.

DB2014           Malawi                  Malawi made transferring property easier by reducing the stamp duty.

                                         Namibia made transferring property more expensive by increasing the transfer
DB2014           Namibia
                                         and stamp duties.

                                         Namibia made transferring property more difficult by requiring conveyancers to
DB2013           Namibia
                                         obtain a building compliance certificate beforehand.

                                         Mauritius made property transfers faster by implementing an electronic
DB2013           Mauritius
                                         information management system at the Registrar-General’s Department.

DB2012           Angola                  Angola made transferring property less costly by reducing transfer taxes.

                                         Malawi made property registration slower by no longer sustaining last year’s
DB2012           Malawi                  time improvement in Compliance Certificate processing times at the Ministry of
                                         Lands.

DB2012           Namibia                 Namibia made transferring property more expensive for companies.

                                         South Africa made transferring property less costly and more efficient by
DB2012           South Africa
                                         reducing the transfer duty and introducing electronic filing.

                                         Swaziland made transferring property quicker by streamlining the process at the
DB2012           Swaziland
                                         land registry.

                                         Zambia made registering property more costly by increasing the property
DB2012           Zambia
                                         transfer tax rate.

                                         Malawi eased property transfers by cutting the wait for consents and registration
DB2011           Malawi
                                         of legal instruments by half.

                                         The Democratic Republic of Congo reduced by half the property transfer tax to
DB2011           Congo, Dem. Rep.
                                         3% of the property value.


Getting Credit

DB Year          Economy                 Reform

                                         Madagascar improved access to credit information by increasing the coverage of
DB2018           Madagascar
                                         the credit registry.

                                         Malawi strengthened access to credit by adopting a new law that establishes
DB2018           Malawi                  clear priority rules inside and outside bankruptcy procedures. Malawi improved
                                         access to credit information by establishing a new credit bureau.

                                         Swaziland improved access to credit information by adopting a law that
DB2018           Swaziland
                                         guarantees borrowers' right to access their own data.

                                         Zambia strengthened access to credit by introducing a new Movable Property
                                         Act and by setting up a new collateral registry. The new law implemented a
DB2018           Zambia                  functional secured transactions system. The collateral registry is operational,
                                         unified geographically, searchable by a debtor’s unique identifier, modern, and
                                         notice based.

                                         Zimbabwe improved access to credit information by launching a new credit
DB2018           Zimbabwe                                                                                           Page 67  
                                         registry. However, credit scoring was discontinued, reducing access to credit
DB2018         Zambia                   functional secured transactions system. The collateral registry is operational,
Doing Business 2018     SOUTHERN AFRICAN    DEVELOPMENT
                                   unified geographically,     COMMUNITY
                                                           searchable         (SADC)
                                                                      by a debtor’s unique identifier, modern, and
                                        notice based.

                                        Zimbabwe improved access to credit information by launching a new credit
DB2018         Zimbabwe                 registry. However, credit scoring was discontinued, reducing access to credit
                                        information.

                                        Zimbabwe improved access to credit information by allowing the establishment
DB2017         Zimbabwe
                                        of a credit registry.

                                        The credit bureau in Tanzania expanded credit bureau borrower coverage and
DB2017         Tanzania
                                        began to distribute credit data from retailers.

                                        Mozambique improved access to credit information by enacting a law that allows
DB2017         Mozambique
                                        the establishment of a new credit bureau.

                                        Malawi strengthened access to credit by adopting a new law on secured
DB2017         Malawi                   transactions that implements a functional secured transactions system and
                                        establishes a centralized, notice-based, online collateral registry.

                                        Lesotho improved access to credit information by expanding the coverage of its
DB2017         Lesotho
                                        credit bureau.

                                        Lesotho improved access to credit information by establishing its first credit
DB2016         Lesotho
                                        bureau.

                                        Madagascar improved access to credit by broadening the range of assets that
                                        can be used as collateral (including future assets), by allowing a general
DB2016         Madagascar
                                        description of assets granted as collateral and by allowing a general description
                                        of debts and obligations.

                                        Namibia improved access to credit information by guaranteeing by law
DB2016         Namibia
                                        borrowers’ right to inspect their own data.

                                        The Seychelles improved access to credit information by establishing a credit
DB2016         Seychelles
                                        registry.

DB2016         Zambia                   In Zambia the credit bureau began to provide credit scores.

DB2016         Zimbabwe                 In Zimbabwe the credit bureau began to provide credit scores.

                                        In Zambia, the credit bureau improved access to credit information by starting to
DB2015         Zambia
                                        exchange credit information with retailers and utilities.

DB2015         Tanzania                 Tanzania improved access to credit information by creating credit bureaus.

                                        South Africa made access to credit information more difficult by introducing
                                        regulations requiring credit bureaus to remove negative credit information from
DB2015         South Africa
                                        their databases, such as adverse information on consumer behavior or
                                        enforcement action accumulated on a consumer’s record before April 1, 2014.

                                        The Democratic Republic of Congo improved access to credit information by
DB2015         Congo, Dem. Rep.
                                        establishing a credit registry.

                                        The Democratic Republic of Congo strengthened its secured transactions system
                                        by adopting the OHADA (Organization for the Harmonization of Business Law in
                                        Africa) Uniform Act on Secured Transactions. The new law broadens the range of
DB2014         Congo, Dem. Rep.
                                        assets that can be used as collateral (including future assets) and the range of
                                        obligations that can be secured, extends security interests to the proceeds of the
                                        original asset and introduces the possibility of out-of-court enforcement.
                                                                                                                     Page 68  
                                          enforcement action accumulated on a consumer’s record before April 1, 2014.

Doing Business 2018        SOUTHERN AFRICAN          Republic ofCOMMUNITY
                                             DEVELOPMENT
                                      The Democratic                         (SADC)
                                                                Congo improved access to credit information by
DB2015            Congo, Dem. Rep.
                                          establishing a credit registry.

                                          The Democratic Republic of Congo strengthened its secured transactions system
                                          by adopting the OHADA (Organization for the Harmonization of Business Law in
                                          Africa) Uniform Act on Secured Transactions. The new law broadens the range of
DB2014            Congo, Dem. Rep.
                                          assets that can be used as collateral (including future assets) and the range of
                                          obligations that can be secured, extends security interests to the proceeds of the
                                          original asset and introduces the possibility of out-of-court enforcement.

                                          Mauritius improved access to credit information by expanding the scope of
DB2014            Mauritius               credit information and increasing the coverage of the historical data distributed
                                          from 2 years to 3.

                                          Tanzania improved its credit information system through new regulations that
DB2014            Tanzania                provide for the licensing of credit reference bureaus and outline the functions of
                                          the credit reference data bank.

                                          Seychelles improved access to credit information by adopting new regulations
DB2013            Seychelles
                                          that provide for the establishment and operation of a credit registry database.

                                          Mauritius improved access to credit information by starting to collect payment
DB2013            Mauritius               information from retailers and beginning to distribute both positive and negative
                                          information.

                                          Angola strengthened its credit information system by adopting new rules for
DB2012            Angola
                                          credit bureaus and guaranteeing the right of borrowers to inspect their data.

                                          Madagascar improved its credit information system by eliminating the minimum
DB2012            Madagascar              threshold for loans included in the database and making it mandatory for banks
                                          to share credit information with the credit bureau.

                                          Malawi improved its credit information system by passing a new law allowing the
DB2012            Malawi
                                          creation of a private credit bureau.


Protecting Minority Investors

DB Year           Economy                 Reform

                                          Malawi strengthened minority investor protections by increasing shareholder
                                          rights and role in major corporate decisions, by clarifying ownership and control
DB2017            Malawi                  structures through the prohibition of a subsidiary company from acquiring
                                          shares issued by its parent company, and by extending the ability for
                                          shareholders to recover their legal expenses.

                                          Madagascar strengthened minority investor protections by requiring that
DB2016            Madagascar              directors with a conflict of interest fully disclose the nature of their interest to
                                          the board of directors.

                                          Zimbabwe strengthened minority investor protections by introducing provisions
DB2016            Zimbabwe                allowing legal practitioners to enter into contingency fee agreements with
                                          clients.

                                          The Democratic Republic of Congo strengthened minority investor protections
                                          by introducing greater requirements for disclosure of related-party transactions
DB2015            Congo, Dem. Rep.        to the board of directors and by making it possible for shareholders to inspect
                                          the documents pertaining to related-party transactions and to appoint auditors
                                          to conduct an inspection of such transactions.

                                          The Democratic Republic of Congo strengthened investor protections by
                                                                                                                           Page 69  
                                          adopting the OHADA Uniform Act on Commercial Companies and Economic
DB2015         Congo, Dem. Rep.         to the board of directors and by making it possible for shareholders to inspect
Doing Business 2018     SOUTHERN AFRICAN  DEVELOPMENT
                                   the documents             COMMUNITY
                                                 pertaining to                (SADC)
                                                               related-party transactions and to appoint auditors
                                        to conduct an inspection of such transactions.

                                        The Democratic Republic of Congo strengthened investor protections by
                                        adopting the OHADA Uniform Act on Commercial Companies and Economic
DB2014         Congo, Dem. Rep.         Interest Groups, which introduces additional approval and disclosure
                                        requirements for related-party transactions and makes it possible to sue
                                        directors when such transactions harm the company.

                                        Lesotho strengthened investor protections by increasing the disclosure
DB2013         Lesotho                  requirements for related-party transactions and improving the liability regime
                                        for company directors in cases of abusive related-party transactions.

                                        Swaziland strengthened investor protections by requiring greater corporate
                                        disclosure, higher standards of accountability for company directors and greater
DB2011         Swaziland                access to corporate information for minority investors. Swaziland reduced the
                                        time to import by implementing an electronic data interchange system for
                                        customs at its border posts.


Paying Taxes

DB Year        Economy                  Reform

                                        Botswana made paying taxes easier by establishing an online system for filing
DB2018         Botswana
                                        and paying taxes.

                                        Zambia made paying taxes easier by introducing an online platform for filing and
DB2018         Zambia                   paying taxes. Paying taxes was also made less costly through a reduction of the
                                        property transfer tax rate.

                                        Tanzania made paying taxes more complicated by increasing the frequency of
DB2017         Tanzania                 filing of the skills Development Levy and more costly by introducing a workers’
                                        compensation tariff paid by employers.

                                        South Africa made paying taxes more costly by increasing the rates of vehicle tax
                                        and property tax. At the same time the rate of social security contributions paid
DB2017         South Africa
                                        by employers was reduced. South Africa made paying taxes more complicated
                                        by increasing the time it takes to prepare VAT returns.

                                        Angola made paying taxes easier and less costly by reducing the frequency of
                                        advance payments of corporate income tax and increasing the allowable
DB2017         Angola                   deductions for bad debt provisions. At the same time, Angola made interest
                                        income tax a final tax that is not deductible for the calculation of corporate
                                        income tax.

                                        Angola made paying taxes less costly for companies by reducing the corporate
DB2016         Angola
                                        income tax rate.

                                        The Democratic Republic of Congo made paying taxes more complicated for
DB2016         Congo, Dem. Rep.         companies by introducing a new social security contribution paid by employers,
                                        though it subsequently reduced the rate of the contribution.

                                        Mozambique made paying taxes easier and less costly for companies by
DB2016         Mozambique               implementing an online system for filing social security contributions and by
                                        increasing the depreciation rate for copying machines.

                                        Swaziland made paying taxes less costly for companies by reducing the
DB2016         Swaziland                corporate income tax rate. On the other hand, Swaziland raised the ceiling for
                                        the National Provident Fund contribution.

                                                                                                                         Page 70  
                                        Zambia made paying taxes easier for companies by implementing electronic
                                        Mozambique made paying taxes easier and less costly for companies by
Doing
DB2016Business 2018  SOUTHERN AFRICAN
                Mozambique            DEVELOPMENT
                                implementing              COMMUNITY
                                             an online system              (SADC)
                                                              for filing social security contributions and by
                                        increasing the depreciation rate for copying machines.

                                        Swaziland made paying taxes less costly for companies by reducing the
DB2016           Swaziland              corporate income tax rate. On the other hand, Swaziland raised the ceiling for
                                        the National Provident Fund contribution.

                                        Zambia made paying taxes easier for companies by implementing electronic
DB2016           Zambia                 filing and payment for VAT. At the same time, Zambia made paying taxes more
                                        costly by increasing the property transfer tax rate.

                                        Zambia made paying taxes easier for companies by abolishing the medical levy
DB2015           Zambia                 and by introducing an online system for filing corporate income tax, VAT and
                                        some labor taxes. At the same time, it also increased the property transfer tax.

                                        Tanzania made paying taxes more complicated for companies by introducing an
DB2015           Tanzania               excise tax on money transfers. On the other hand, it made paying taxes less
                                        costly by reducing the rate of the skill and development levy.

                                        Swaziland made paying taxes less costly for companies by reducing the
DB2015           Swaziland
                                        corporate income tax rate.

                                        The Seychelles made paying taxes easier for companies by reducing the
                                        business tax rate applicable to income above 1 million Seychelles rupees
DB2015           Seychelles             ($77,700) and by introducing a simplified new tax return allowing joint filing and
                                        payment of the business tax, VAT and corporate social responsibility tax. On the
                                        other hand, it increased employers’ pension fund contribution rate.

                                        Namibia made paying taxes more complicated for companies by introducing a
DB2015           Namibia
                                        new vocational education and training levy.

                                        The Democratic Republic of Congo made paying taxes easier for companies by
                                        simplifying corporate income tax returns and abolishing the minimum tax
DB2015           Congo, Dem. Rep.
                                        payable depending on a company’s size. On the other hand, it increased the rate
                                        for the minimum lump-sum tax applied to annual revenue.

                                        The Democratic Republic of Congo made paying taxes more costly for
DB2014           Congo, Dem. Rep.
                                        companies by increasing the employers' social security contribution rate.

                                        Madagascar made paying taxes easier and less costly for companies by training
DB2014           Madagascar             taxpayers in the use of the online system for value added tax declarations and by
                                        reducing the corporate income tax rate.

                                        The Seychelles made paying taxes more complicated for companies by
DB2014           Seychelles
                                        introducing a value added tax.

                                        South Africa made paying taxes easier for companies by replacing the secondary
DB2014           South Africa
                                        tax on companies with a dividend tax borne by shareholders.

DB2013           Swaziland              Swaziland introduced value added tax.

DB2013           Malawi                 Malawi introduced a mandatory pension contribution for companies.

                                        Botswana made paying taxes more costly for companies by increasing the profit
DB2013           Botswana
                                        tax rate.

                                        The Democratic Republic of Congo made paying taxes easier for firms by
DB2012           Congo, Dem. Rep.
                                        replacing the sales tax with a value added tax.

                                        The Seychelles made paying taxes less costly for firms by eliminating the social
DB2012           Seychelles                                                                                          Page 71  
                                        security tax.
                                         tax rate.

Doing Business 2018       SOUTHERN AFRICAN          Republic ofCOMMUNITY
                                           DEVELOPMENT
                                     The Democratic                         (SADC)
                                                                Congo made paying taxes easier for firms by
DB2012           Congo, Dem. Rep.
                                         replacing the sales tax with a value added tax.

                                         The Seychelles made paying taxes less costly for firms by eliminating the social
DB2012           Seychelles
                                         security tax.

                                         Zimbabwe reduced the corporate income tax rate from 30% to 25%, lowered the
DB2011           Zimbabwe                capital gains tax from 20% to 5% and simplified the payment of corporate
                                         income tax by allowing quarterly payment through commercial banks.

                                         The Seychelles removed the tax-free threshold limit and lowered corporate
DB2011           Seychelles
                                         income tax rates.

DB2011           Mauritius               Mauritius introduced a new corporate social responsibility tax.

DB2011           Madagascar              Madagascar continued to reduce corporate tax rates.


Trading across Borders

DB Year          Economy                 Reform

                                         Angola made trading across borders easier by improving infrastructure at the
DB2018           Angola
                                         Port of Luanda.

                                         Botswana made trading across borders easier by implementing a new
DB2018           Botswana
                                         automated customs data management system.

                                         Malawi made exporting and importing easier by upgrading to a web-based
DB2018           Malawi
                                         customs data management platform, ASYCUDA World.

                                         Mauritius made trading across borders easier by improving the Cargo
DB2018           Mauritius               Community System, introducing advanced electronic document submission and
                                         updating the risk-based inspection system.

                                         Mozambique made exporting easier by improving infrastructure at the Maputo-
DB2018           Mozambique
                                         Matola port complex.

                                         Swaziland made exporting and importing easier by implementing a web-based
DB2018           Swaziland
                                         customs data management platform, ASYCUDA World.

                                         Zambia made exporting and importing easier by implementing a web-based
DB2018           Zambia
                                         customs data management platform, ASYCUDA World.

                                         Zimbabwe made trading across borders more difficult by introducing a
DB2017           Zimbabwe
                                         mandatory pre-shipment inspection for imported products.

                                         Madagascar made trading across borders easier by simplifying and streamlining
                                         customs procedures and implementing an electronic data interchange system,
DB2017           Madagascar
                                         which reduced the time for preparation and submission of trade documents for
                                         both exporting and importing.

                                         The Democratic Republic of Congo made trading across borders more difficult by
DB2016           Congo, Dem. Rep.
                                         increasing the port handling time and cost for exporting and importing.

                                         Madagascar reduced the time for border compliance for both exporting and
DB2016           Madagascar              importing by upgrading port infrastructure—and also reduced the time for
                                         documentary compliance for importing.

                                         Tanzania reduced the time for both exporting and importing by implementing
DB2016           Tanzania                the Tanzania Customs Integrated System (TANCIS), an online system for
                                         downloading and processing customs documents.
                                                                                                                     Page 72  
                                       Madagascar reduced the time for border compliance for both exporting and
Doing
DB2016Business 2018   SOUTHERN AFRICAN
                Madagascar               DEVELOPMENT
                                 importing                 COMMUNITY
                                           by upgrading port               (SADC)
                                                             infrastructure—and also reduced the time for
                                       documentary compliance for importing.

                                       Tanzania reduced the time for both exporting and importing by implementing
DB2016           Tanzania              the Tanzania Customs Integrated System (TANCIS), an online system for
                                       downloading and processing customs documents.

                                       Zambia increased the documentary and border compliance time for both
                                       exporting and importing by shifting all clearance authority to a central processing
DB2016           Zambia
                                       center at the initial stage of implementing a web-based customs platform
                                       (ASYCUDA World).

                                       Tanzania made trading across borders easier by upgrading infrastructure at the
DB2015           Tanzania
                                       port of Dar es Salaam.

                                       Angola increased documentation requirements for cross-border trade by
DB2014           Angola                introducing a mandatory registration for all traders and a new license for export
                                       and import transactions.

                                       Madagascar made trading across borders easier by rolling out an online platform
DB2014           Madagascar            linking trade operators with government agencies involved in the trade process
                                       and customs clearance.

                                       Mozambique made trading across borders easier by implementing an electronic
DB2014           Mozambique
                                       single-window system.

                                       Swaziland made trading across borders easier by streamlining the process for
DB2014           Swaziland
                                       obtaining a certificate of origin.

                                       Tanzania made importing more difficult by introducing a requirement to obtain a
DB2013           Tanzania
                                       certificate of conformity before the imported goods are shipped.

                                       South Africa reduced the time and documents required to export and import
DB2013           South Africa
                                       through its ongoing customs modernization program.

                                       Trading across borders in Malawi became easier thanks to improvements in
DB2013           Malawi                customs clearance procedures and transport links between the port of Beira in
                                       Mozambique and Blantyre.

                                       In Botswana exporting and importing became faster thanks to the introduction of
DB2013           Botswana              a scanner by the country’s customs authority and an upgrade of South Africa’s
                                       customs declaration system, both at the Kopfontein–Tlokweng border post.

                                       The Seychelles made trading across borders faster by introducing electronic
DB2012           Seychelles
                                       submission of customs documents.

                                       Tanzania made trading across borders faster by implementing the Pre-Arrival
DB2012           Tanzania
                                       Declaration (PAD) system and electronic submission of customs declaration.

                                       Zambia eased trade by implementing a one-stop border post with Zimbabwe,
DB2011           Zambia                launching web-based submission of customs declarations and introducing
                                       scanning machines at border posts.

                                       Swaziland reduced the import time of trading across borders by implementing
DB2011           Swaziland
                                       an electronic data interchange system for customs at its border posts.

                                       Madagascar improved communication and coordination between customs and
DB2011           Madagascar            the terminal port operators through its single-window system (GASYNET),
                                       reducing both the time and the cost to export and import.

                                       Angola reduced the time for trading across borders by making investmentsPage 73  
                                                                                                               in
DB2011           Angola
                                         scanning machines at border posts.

Doing Business 2018       SOUTHERN AFRICAN   DEVELOPMENT
                                     Swaziland                COMMUNITY
                                               reduced the import              (SADC)
                                                                  time of trading across borders by implementing
DB2011           Swaziland
                                         an electronic data interchange system for customs at its border posts.

                                         Madagascar improved communication and coordination between customs and
DB2011           Madagascar              the terminal port operators through its single-window system (GASYNET),
                                         reducing both the time and the cost to export and import.

                                         Angola reduced the time for trading across borders by making investments in
DB2011           Angola
                                         port infrastructure and administration.


Enforcing Contracts

DB Year          Economy                 Reform

                                         Namibia made enforcing contracts easier by introducing an electronic filing
DB2018           Namibia                 system and an electronic case management system for the use of judges and
                                         lawyers.

                                         South Africa made enforcing contracts easier by amending the monetary
DB2015           South Africa
                                         jurisdiction of its lower courts and introducing voluntary mediation.

                                         Seychelles made enforcing contracts easier by establishing a commercial court,
DB2015           Seychelles              implementing and refining its case management system, introducing court-
                                         annexed mediation, and addressing scheduling conflicts within the courts.

                                         Mauritius made enforcing contracts easier by introducing an electronic filing
DB2015           Mauritius
                                         system for court users.

                                         Mauritius made enforcing contracts easier by liberalizing the profession of court
DB2014           Mauritius               ushers, including by allowing registered ushers to serve as bailiffs in carrying out
                                         enforcement proceedings.

                                         Lesotho made enforcing contracts easier by launching a specialized commercial
DB2012           Lesotho
                                         court.

                                         The Seychelles expanded the jurisdiction of the lower court, increasing the time
DB2012           Seychelles
                                         required to enforce contracts.

                                         Zambia improved contract enforcement by introducing an electronic case
DB2011           Zambia                  management system in the courts that provides electronic referencing of cases,
                                         a database of laws, real-time court reporting and public access to court records.

                                         Mauritius speeded up the resolution of commercial disputes by recruiting more
DB2011           Mauritius
                                         judges and adding more courtrooms.

                                         Malawi simplified the enforcement of contracts by raising the ceiling for
DB2011           Malawi
                                         commercial claims that can be brought to the magistrates court.


Resolving Insolvency

DB Year          Economy                 Reform

                                         Malawi made resolving insolvency easier by introducing a reorganization
DB2018           Malawi                  procedure, facilitating continuation of the debtor’s business during insolvency
                                         proceedings and introducing regulations for insolvency practitioners.

                                         The Democratic Republic of Congo made resolving insolvency easier by
DB2017           Congo, Dem. Rep.        introducing a new conciliation procedure for companies in financial difficulties
                                         and a simplified preventive settlement procedure for small companies.

                                         The Seychelles made resolving insolvency easier by introducing a reorganization
DB2015           Seychelles                                                                                       Page 74  
                                         procedure, provisions on the avoidance of undervalued transactions and the
                                          The Democratic Republic of Congo made resolving insolvency easier by
Doing
DB2017Business 2018    SOUTHERN
                Congo, Dem. Rep. AFRICAN   DEVELOPMENT
                                   introducing                 COMMUNITY
                                               a new conciliation             (SADC)
                                                                  procedure for companies in financial difficulties
                                          and a simplified preventive settlement procedure for small companies.

                                          The Seychelles made resolving insolvency easier by introducing a reorganization
DB2015            Seychelles              procedure, provisions on the avoidance of undervalued transactions and the
                                          possibility to request post-commencement financing during the reorganization.

                                          Mozambique made resolving insolvency easier by introducing a court-supervised
                                          reorganization procedure and a mechanism for prepackaged reorganizations, by
DB2015            Mozambique
                                          clarifying rules on the appointment and qualifications of insolvency
                                          administrators and by strengthening creditors’ rights.

                                          The Democratic Republic of Congo made resolving insolvency easier by adopting
                                          the OHADA Uniform Act Organizing Collective Proceedings for Wiping Off Debts.
DB2014            Congo, Dem. Rep.        The law allows an insolvent debtor to file for preventive settlement, legal redress
                                          or liquidation and sets out clear rules on the steps and procedures for each of
                                          the options available.

                                          Mauritius made resolving insolvency easier by introducing guidelines for out-of-
DB2014            Mauritius               court restructuring and standardizing the process of registration, suspension and
                                          removal of insolvency practitioners.

                                          Tanzania made resolving insolvency easier through new rules clearly specifying
DB2014            Tanzania                the professional requirements and remuneration for insolvency practitioners,
                                          promoting reorganization proceedings and streamlining insolvency proceedings.

                                          Zambia strengthened its insolvency process by introducing further qualification
DB2013            Zambia                  requirements for receivers and liquidators and by establishing specific duties
                                          and remuneration rules for them.

                                          Malawi adopted new rules providing clear procedural requirements and time
DB2012            Malawi
                                          frames for winding up a company.

                                          Namibia adopted a new company law that established clear procedures for
DB2012            Namibia
                                          liquidation.

                                          South Africa introduced a new reorganization process to facilitate the
DB2012            South Africa
                                          rehabilitation of financially distressed companies.




                                                                                                                      Page 75  
                                      liquidation.

Doing Business 2018   SOUTHERN AFRICAN  DEVELOPMENT
                                 South Africa               COMMUNITY
                                              introduced a new             (SADC)
                                                               reorganization process to facilitate the
DB2012         South Africa
                                      rehabilitation of financially distressed companies.




                                                                                                          Page 76