The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) Indonesia Social Assistance Reform Program (P160665) EAST ASIA AND PACIFIC | Indonesia | Social Protection & Jobs Global Practice | Requesting Unit: EACIF | Responsible Unit: HEASP IBRD/IDA | Program-for-Results Financing | FY 2017 | Team Leader(s): Asha Monifa Williams, Sara Francesca Giannozzi Seq No: 8 | ARCHIVED on 22-Sep-2021 | ISR47471 | Created by: Asha Monifa Williams on 22-Jun-2021 | Modified by: Asha Monifa Williams on 22- Sep-2021 Program Development Objectives PDO Table Program Development Objective (from Program Appraisal Document) The Program Development Objectives (PDO) are to support the conditional cash transfer program coverage expansion, strengthen its delivery system, and improve its coordination with other complementary social programs. Board Approved Revised Program Development Objective (If program is formally restructured) To support the Conditional Cash Transfer Program coverage expansion, strengthen the Social Registry and delivery systems of the Conditional Cash Transfer Program and the Social and Economic Empowerment Program, and improve the coordination between these programs and other complementary social programs Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Overall Implementation Progress (IP) Moderately Satisfactory Moderately Satisfactory Implementation Status and Key Decisions The Indonesia Social Assistance Reform Program is a Program-for-Results (PforR) operation was originally approved in 2017 with an IBRD loan of US$200 million. Its implementation since mid-2017 has successfully supported the expansion and strengthening of the government’s Program Keluarga Harapan (PKH) and is on track towards achievement of the original Program Development Objective (PDO) - supports the expansion of PKH, the strengthening of PKH’s delivery system, and improved coordination with complementary social programs. The four most noteworthy results achieved by the Program are: (i) PKH’s coverage expansion from 6 to 10 million beneficiary families; (ii) enrolling previously excluded eligible beneficiaries in remote areas despite operational challenges; (iii) payment modernization from cash-based disbursement to full coverage of electronic payments using bank accounts; and (iv) nation-wide scaling up of PKH’s family coaching intervention called Family Development Sessions to promote positive behavioral change among mothers and caregivers in beneficiary families regarding health, nutrition, education, and household finance management. In addition, PKH is also an essential part of the Government’s Stunting Reduction Strategy. Additional Financing (AF) of US$400 million was approved in May 2020, to support a scale-up of the Program impact achieved under the original PforR. While the AF sustains a core focus on PKH, it expands the scope to support the Government's envisioned integration of the social assistance system as well as its emergency response to COVID-19 pandemic. Anchored in the Government’s overall program for targeted social assistance as defined in the RPJMN 2020-2024, the AF supports MoSA’s efforts to further strengthen PKH’s delivery system and improve complementarities in line with the original PforR. It also supports the GoI’s latest plan to leverage PKH’s delivery system to provide temporary emergency cash benefit to the poor and vulnerable in response to the COVID-19 pandemic; strengthening the delivery systems of the new Social Entrepreneurship (SE) program as a pathway to sustainable poverty reduction of PKH beneficiaries; supporting inclusion of poor and vulnerable households in the social registry and expanding the use of the social registry for disaster response, among other results areas. The PforR program has made good progress despite the challenges caused by the COVID-19 pandemic. During 2020, two disbursements in the amounts of USD27.4 million and USD98 million have been disbursed under the original and new loans respectively as a result of an out-of-cycle verification carried out by The Independent Verification Agency BPKP. Data on Financial Performance 9/22/2021 Page 1 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P160665 IBRD-87500 Effective USD 200.00 200.00 0.00 185.40 14.60 93% P160665 IBRD-90910 Effective USD 400.00 400.00 0.00 198.00 202.00 50% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P160665 IBRD-87500 Effective 09-May-2017 10-Jul-2017 30-Aug-2017 30-Jun-2021 30-Jun-2022 P160665 IBRD-90910 Effective 15-May-2020 06-Jul-2020 07-Jul-2020 30-Jun-2024 30-Jun-2024 DLI Disbursement Achievement Disbursed amount in Disbursement % for DLI ID DLI Type Description Coc DLI Amount Status Coc DLI Loan: IBRD87500-001 MOSA dev PKH PMIS 1.1 Regular USD 3,000,000.00 Fully Achieved 3,000,000.00 100 % enhncmnt act plan(eap) MOSA satisfactorily 1.2 Regular USD 4,000,000.00 Fully Achieved 4,000,000.00 100 % imlpmntd PKHPMIS eap MOSA audited PKH PMIS 1.3 Regular USD 1,000,000.00 Not Achieved 0.00 & recom enhcnmnts MOSA implmntd 1.4 Regular enhcnmnts recom audit USD 2,000,000.00 Not Achieved 0.00 rep Sub-dist share w/PKH 2.1 Regular USD 10,000,000.00 Fully Achieved 10,000,000.00 100 % swtchd cashless 23% Sub-dist share w/PKH 2.2 Regular USD 20,000,000.00 Fully Achieved 20,000,000.00 100 % swtchd cashless 73% MOSA developed GRS 3.1 Regular USD 1,000,000.00 Fully Achieved 1,000,000.00 100 % enhancement design MOSA implmntd/eval GRS 3.2 Regular USD 3,000,000.00 Fully Achieved 3,000,000.00 100 % enhancement pilot MOSA has rolled out 3.3 Regular USD 5,000,000.00 Not Achieved 0.00 enhanced GRS MOSA has produced 3.4 Regular USD 1,000,000.00 Not Achieved 0.00 grievance analysis PKH bene fam verif cond 4.1 Regular USD 10,000,000.00 Fully Achieved 10,000,000.00 100 % rec PKH PMIS 50% PKH bene fam verif cond 4.2 Regular USD 20,000,000.00 Fully Achieved 20,000,000.00 100 % rec PKH PMIS 90% PKH ben fam share whose 6.1 Regular USD 4,000,000.00 Fully Achieved 4,000,000.00 100 % NIK #s vrfd 80% 9/22/2021 Page 2 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) PKH ben fam share whose 6.2 Regular USD 6,000,000.00 Fully Achieved 6,000,000.00 100 % NIK #s vrfd 95% PKH mothergrps rec FDS 7.1 Regular USD 10,400,000.00 Fully Achieved 10,400,000.00 100 % fr traind fac32k PKH mothergrps rec FDS 7.2 Regular USD 29,600,000.00 Fully Achieved 29,600,000.00 100 % fr traind fac106k Total#PKH beneficiary 8.1 Regular USD 10,000,000.00 Fully Achieved 10,000,000.00 100 % families 8M target Total#PKH beneficiary 8.2 Regular USD 10,000,000.00 Fully Achieved 10,000,000.00 100 % families 10Mtarget Ratio #PKH bene to # of 9.1 Regular USD 5,000,000.00 Fully Achieved 5,000,000.00 100 % targeted fam 60% Ratio #PKH bene to # of Partially 9.2 Regular USD 15,000,000.00 12,000,000.00 80 % targeted fam 85% Achieved PKH ben recvd food 10.1 Regular USD 5,000,000.00 Fully Achieved 5,000,000.00 100 % asistnce benefit 45% PKH ben recvd food Partially 10.2 Regular USD 10,000,000.00 8,400,000.00 84 % asistnce benefit 95% Achieved PKH ben recvd health ins 11.1 Regular USD 5,000,000.00 Fully Achieved 5,000,000.00 100 % fee waiver 45% PKH ben recvd health ins Partially 11.2 Regular USD 10,000,000.00 9,000,000.00 90 % fee waiver 95% Achieved Loan: IBRD90910-001 PKH ben recvd topup cash 12.1 Regular USD 98,000,000.00 Fully Achieved 98,000,000.00 100 % transfer-COVID MOSA guideline issued on 12.2 Regular USD 2,000,000.00 Not Achieved 0.00 Emer Csh Trans MOSA devloped stndard 13.1 Regular USD 2,000,000.00 Not Achieved 0.00 socio-eco assmnt i MOSA anlyzd socio-eco 13.2 Regular USD 8,000,000.00 Not Achieved 0.00 assmnt data 1st 6m PKH ben soci-eco status 13.3 Regular USD 20,000,000.00 Not Achieved 0.00 reassessed: 80% MOSA condcted assmnt 14.1 Regular USD 2,000,000.00 Not Achieved 0.00 PKH hr, wrkload.. MOSA estbsh perf 14.2 Regular USD 8,000,000.00 Not Achieved 0.00 mngment system w/KPIs MOSA contrcts non-civil 14.3 Regular USD 40,000,000.00 Not Achieved 0.00 serv hr for PKH MOSA upgrades FD 15.1 Regular USD 2,000,000.00 Not Achieved 0.00 system module 4 new FDS prvded by the 15.2 Regular USD 3,000,000.00 Not Achieved 0.00 trained PKH faci MOSA devlpes new 15.3 Regular USD 5,000,000.00 Not Achieved 0.00 Disaster Preprdness Mod 9/22/2021 Page 3 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) PKH mothr group prvided 15.4 Regular USD 10,000,000.00 Not Achieved 0.00 w/FDS choice:60% SE prgrm recip 2020 PKH 16.1 Regular USD 5,000,000.00 Not Achieved 0.00 graduates: 95% SE prgrm recip 2021 PKH 16.2 Regular USD 5,000,000.00 Not Achieved 0.00 graduates: 98% SE prgrm recip 2022 PKH 16.3 Regular USD 5,000,000.00 Not Achieved 0.00 graduates: 98% SE prgrm recip 2023 PKH 16.4 Regular USD 5,000,000.00 Not Achieved 0.00 graduates: 98% MOSA cmpletes design of 17.1 Regular USD 5,000,000.00 Not Achieved 0.00 monitring system MOSA dvloped infor sytem 17.2 Regular USD 10,000,000.00 Not Achieved 0.00 selction proces i.MOSA gentes reprts,ii. 17.3 Regular USD 35,000,000.00 Not Achieved 0.00 interplble SIKS MOSA enhnces data 18.1 Regular USD 5,000,000.00 Not Achieved 0.00 stndrd w/DTKS subm Local Govt data meets 18.2 Regular USD 15,000,000.00 Not Achieved 0.00 MOSA stndrd: 30% Local Govtdata 18.3 Regular meetMOSAenhcd USD 30,000,000.00 Not Achieved 0.00 stndrd:30% MOSA devlps middleware 19.1 Regular USD 4,000,000.00 Not Achieved 0.00 & buss int system SIKS-NG helpdesk in 19.2 Regular USD 4,000,000.00 Not Achieved 0.00 place DTKS analytical tool in 19.3 Regular USD 4,000,000.00 Not Achieved 0.00 place 11 databses interpolble 19.4 Regular USD 18,000,000.00 Not Achieved 0.00 w/DTKS Infor Mgmnt System 20.1 Regular USD 5,000,000.00 Not Achieved 0.00 reqmntsdevlpdisster v MOSA,BPNB,MOHA 20.2 Regular USD 10,000,000.00 Not Achieved 0.00 signed MOU,agree data Disster Victims supprt infor 20.3 Regular USD 15,000,000.00 Not Achieved 0.00 system oper Data Sharing Protocol 20.4 Regular USD 20,000,000.00 Not Achieved 0.00 utilizd: 1 disaste Program Action Plan MoSA strengthens capacity of IT and data team in Pusdatin and JSK to ensure e-PKH adequately support PKH Action Description operations and be integrated into SIKS-NG. Source DLI# Responsibility Timing Timing Value Status Technical Pusdatin Due Date 31-Jan-2022 Revised Date 9/22/2021 Page 4 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) The new e-PKH is capable to support program operation, to monitor implementation performance, to serve Completion Measurement information needs of all stakeholders efficiently, and to become interoperable with SIKS-NG. Comments Action Description PKH Operations Manual is revised and approved for dissemination and operational reference. Source DLI# Responsibility Timing Timing Value Status Technical Client Due Date 31-Jul-2017 Completed Completion Measurement PKH Operational Manual is up-to-date, clear, and comprehensive. Comments Action Description PKH implementation performance assessment is strengthened through structured M&E activities. Source DLI# Responsibility Timing Timing Value Status Technical Client Due Date 31-Dec-2021 Revised Date Completion Measurement PKH operational performance can be regularly assessed using its M&E outputs by MoSA and other key stakeholders. Comments MoSA reviews PKH operation requirements for Papua and other areas with challenging conditions and issues a Action Description guideline to allow more flexible implementation modalities that consider local costs of operation, resource constraints, and personnel safety. Source DLI# Responsibility Timing Timing Value Status Technical DLI 9 Client Due Date 31-Mar-2022 Revised Date Completion Measurement PKH Akses enables smooth operation in remote areas with challenging conditions. Comments MoSA reviews the JSK’s organizational structure, updates descriptions of units and positions (roles and Action Description responsibilities, job description and qualifications), rationalizes workload, and carries out training and capacity- building activities Source DLI# Responsibility Timing Timing Value Status Technical Client Due Date 31-Dec-2021 Completed MoSA has rationalized PKH's national management team's organizational structure, overall HR size, and job Completion Measurement positions, and empowered its staff with clear roles and responsibilities, tools and standards, and skill development opportunities. 9/22/2021 Page 5 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) Comments MoSA implements measures to detect and prevent errors, frauds, and corruption in PKH operation and pursue fraud Action Description and corruption cases per regulations. Source DLI# Responsibility Timing Timing Value Status Technical Client Due Date 31-Jul-2021 Completed Completion Measurement MoSA is capable to detect, prevent, and minimize errors, frauds, and corruption in PKH operation. Data verification and validation is done regularly. Complaints with fraud and corruption risks are received through Comments Contact Center, Inspectorate, and LAPOR to then be adjudicated by PKH Board of Ethics before being processed judicially. MoSA develops a sample based assessment tool to monitor recipients' knowledge and behavior changes before and Action Description after provision of FDS Source DLI# Responsibility Timing Timing Value Status Technical DLI 7 Client Due Date 30-Jun-2022 Not Yet Due MoSA has improved understanding of FDS effects in assisting recipients to learn and have positive behavior changes Completion Measurement and can enhance FDS content, training, and delivery accordingly Comments MoSA establishes strong MoUs and detailed implementation agreements with implementation partners for the SE Action Description program. The agreement should specify detailed responsibilities, timelines, reporting and key performance indicators. Source DLI# Responsibility Timing Timing Value Status First agreement by October 2020, then in Technical MoSA, DG Dayasos Other line with program Not Yet Due expansion (based on local partners) Finalize MoUs and Agreements with implementing partners for SE that includes responsibilities, reporting and key Completion Measurement performance indicators Comments MoSA designs a rapid process assessment of the first pilot of the SE program and the first phase of scale up. This Action Description design should capture ongoing lessons and possibly adapt rapidly for the first phased scaled up. Source DLI# Responsibility Timing Timing Value Status Technical MoSA DG Dayasos Due Date 29-Apr-2022 Revised Date Completion Measurement Rapid assessment of SE model completed. 9/22/2021 Page 6 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) Comments MoSA assesses data protection and privacy protocols vis-a-vis the relevant laws and/or regulations and develop Action Description improvements. Source DLI# Responsibility Timing Timing Value Status Technical MoSA Pusdatin Due Date 31-Dec-2021 Revised Date MoSA develops and implements an action plan to improve DTKS processes related to local government data Completion Measurement updating, data sharing with other databases, and dissemination practices to ensure legitimate, appropriate, and proportionate use of personal data Comments MoSA establishes MoU(s) with MoHA and BNPB regarding the data sharing protocols in the event of natural Action Description disasters Source DLI# Responsibility Timing Timing Value Status Technical MoSA Pusdatin Due Date 31-Dec-2021 Not Yet Due Either a combined MoU or separate ones are developed between MoSA, MoHA and BPNB regarding data sharing Completion Measurement protocols and data use to respond to natural disasters. Comments Action Description MoSA sets up a monitoring and evaluation team that can help local governments with DTKS updating Source DLI# Responsibility Timing Timing Value Status Technical MoSA Pusdatin Due Date 31-Jul-2021 Delayed A team of civil servants and technical experts is tasked specifically to help local governments update DTKS in line Completion Measurement with established quality and quantity standards Comments MoSA establishes a Program coordination and monitoring unit, which comprises of representatives of involved DGs, Action Description Directorates, Pusdatin, Planning Bureau and headed by the Head of Planning Bureau empowered by the Minister. Source DLI# Responsibility Timing Timing Value Status one month after the Technical MoSA Other Delayed effecctiveness of AF The Program implementation can be coordinated effectively among all involved team within MoSA and with outside Completion Measurement stakeholders. 9/22/2021 Page 7 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) Comments MoSA will take actions to strengthen its fiduciary management related to PKH and economic empowerment Action Description programs, including checking the World Bank’s debarred/temporarily suspended firms and individuals prior to awarding the contracts Source DLI# Responsibility Timing Timing Value Status Fiduciary Systems MoSA Due Date 31-Dec-2021 Revised Date Completion Measurement MoSA has strong fiduciary management capacity Comments MoSA will assign a team of social specialists to oversee social risks and impacts and develop capacity-building and Action Description risk management strategies. Source DLI# Responsibility Timing Timing Value Status Environmental and Social Client Due Date 31-Jul-2018 Completed Systems Completion Measurement MoSA is able to oversee and manage social risks related to the program Comments MoSA strengthens mechanisms for redressal of grievances for PKH and Social Entrepreneurship, including Action Description establishment of a toll free helpline number and incident reporting mechanism for implementation personnel. Source DLI# Responsibility Timing Timing Value Status Environmental and Social MoSA Due Date 31-Dec-2021 Not Yet Due Systems Grievance redressal mechanism(s) established for Social Entrepreneurship; toll free helpline established; SOPs for Completion Measurement incident reporting mechanism are established and incorporated in the information systems Comments MoSA develops and implements communication and outreach strategy to provide adequate information to Action Description beneficiaries, social workers, and general public to increase equity of access related to access to information, it covers PKH and SE Source DLI# Responsibility Timing Timing Value Status Environmental and Social MoSA Due Date 31-Dec-2021 Not Yet Due Systems Completion Measurement Communication and outreach strategy for PKH and SE are developed and piloted to selected districts. 9/22/2021 Page 8 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) Comments Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance Moderate Moderate Moderate Macroeconomic Substantial Moderate Substantial Sector Strategies and Policies Moderate Moderate Moderate Technical Design of Project or Program Substantial Substantial Substantial Institutional Capacity for Implementation and Substantial Moderate Moderate Sustainability Fiduciary Substantial Moderate Moderate Environment and Social Moderate Moderate Moderate Stakeholders Moderate Moderate Moderate Other -- -- -- Overall Substantial Moderate Moderate RiskComments Comments Macroeconomic risks are deemed substantial considering the potential negative impacts of the COVID crisis. The pandemic situation is gradually improving after the July-August surge in cases but pandemic risks remain high. COVID vaccination has progressed but is overall low and spatially uneven. The government and central bank maintain accommodative fiscal and monetary policy stance. The banking sector is overall strong and well capitalized although loans-at-risk are elevated for several large banks. Results PDO Indicators by Objectives / Outcomes To strengthen the social registry and the delivery systems of the CCT and SEE programs IN01014621 ►Share of sub-districts with PKH beneficiary families having switched to cashless payment methods (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 15.00 100.00 100.00 73.00 Date 30-Dec-2016 31-Dec-2018 31-Dec-2018 31-Dec-2020 Comments IN01014623 ►Share of PKH beneficiaries having had their socio-economic status re-assessed during the past two years (Text, Custom) 9/22/2021 Page 9 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) Baseline Actual (Previous) Actual (Current) End Target 80% of PKH beneficiaries having Assessment has been Assessment has been Assessment has been had their socio- Value piloted. piloted. piloted. economic status re- assessed during the past two years Date 31-Dec-2019 17-Feb-2020 17-Feb-2020 31-Dec-2023 PKH will invest in a new beneficiary socio-economic status assessment system to monitor beneficiary family progress over time after enrollment and to facilitate appropriate linkages to what MoSA and other relevant entities (e.g. social service, economic empowerment programs, vocational training or tertiary education, etc.) may provide to cater specific family needs. The frequency depends on the poverty and vulnerability Comments dynamics and will be one key design parameter of the assessment system. As some families may progress more rapidly than others and become ineligible over time, this system will also serve to identify these ready- to-exit beneficiaries and hence open space for newly eligible families. The screening role of this assessment system would improve the targeting performance by reducing inclusion errors. IN01014625 ►Share of local governments that are submitting updated data that meets DTKS standards (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 80% of local Basic data updating governments standards in place, but Basic data updating Basic data updating submitting updated Value have not been standards in place standards in place data that meets disseminated to local MoSA’s enhanced governments. standards Date 31-Dec-2019 17-Feb-2020 31-Mar-2021 31-Dec-2023 A regularly and completely updated DTKS is critical for assessing needs and conditions of the population and determining their eligibility for social protection programs. Local governments are tasked with data collection and submission of existing and newly proposed potential beneficiaries of social protection programs and relay these data vertically up to MoSA via the SIKS-NG for inclusion into the DTKS. This Comments process needs to be strengthened through the development of comprehensive standards that will ensure the completeness of the DTKS. Local governments' data submissions to the DTKS that are considered complete will satisfy two dimensions: (i) 80 percent of the households submitted has all key socio-economic information filled (ii) the socio-economic information of 20 percent of total households submitted is two years old or less. improve the coordination between these programs and with other complementary social programs IN01014624 ►Share of children aged 0–6 years in PKH beneficiary families who received basic health and nutrition services in accordance with protocol (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 79.70 87.00 86.00 90.00 Date 30-Dec-2016 31-Dec-2018 31-Oct-2019 31-Dec-2020 Comments IN01014626 ►Share of children aged 7–18 years in PKH beneficiary families attending primary, junior, and senior secondary school at least 85% of the time (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 81.10 99.83 99.89 95.00 Date 30-Dec-2016 31-Dec-2018 31-Oct-2019 31-Dec-2020 9/22/2021 Page 10 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) Comments IN01014627 ►Share of PKH beneficiary families receiving food assistance benefits (Rastra/BPNT/Sembako) (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 32.00 90.75 90.75 95.00 Date 31-Dec-2017 30-Jun-2020 30-Jun-2020 31-Dec-2021 This indicator will measure the share of PKH beneficiaries receiving one of other main SA programs in addition to PKH. The programs are Rastra/BPNT/Sembako (food assistance) and PBI-JKN (health Comments insurance premium fee waiver) respectively. Per the program designs, both programs are supposed to include the same families that are eligible for PKH. IN01014628 ►Share of PKH beneficiary families with at least one member receiving health insurance premium fee waiver (PBI-JKN) (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 10.00 81.84 81.84 95.00 Date 31-Dec-2017 30-Jun-2020 30-Jun-2020 31-Dec-2021 This indicator will measure the share of PKH beneficiaries receiving one of other main SA programs in addition to PKH. The programs are Rastra/BPNT/Sembako (food assistance) and PBI-JKN (health insurance premium fee waiver) respectively. Per the program designs, both programs are supposed to include the same families that are eligible for PKH. Comments This latest actual value is lower than the previous one is mainly due to incomplete BPJS data entry by the facilitators into the e-PKH, constraint in the new data validation processes. IN01014629 ►Share of new SE program recipients that are former PKH recipients (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target At least 98% of new SE program recipients Value 0.00 0.00 99.50 in 2023 are PKH Graduates Date 31-Dec-2019 17-Feb-2020 31-Mar-2021 31-Dec-2023 This indicator supports the convergence of MoSA interventions to increase effectiveness in overcoming poverty reduction. It aims to ensure that the SEE program is complementing social assistance spending. It Comments measures the % of new beneficiaries of SEE program that received PKH previously Numerator: Total number of new beneficiaries enrolled in SEE program in year X that had received PKH Denominator: Total number of new beneficiaries enrolled in SEE programs in year X To support the conditional cash transfer program coverage expansion: IN01014622 ►Total number of PKH beneficiary families (Number (Thousand), Custom) Baseline Actual (Previous) Actual (Current) End Target Value 5,981.00 10,000.23 10,000.23 10,000.00 Date 30-Dec-2016 31-Dec-2018 31-Dec-2018 31-Dec-2020 Comments 9/22/2021 Page 11 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) Intermediate Results Indicators by Results Areas Strengthening PKH delivery system and leveraging that system in response to COVID-19 pandemic IN01014630 ►PKH information system enhancements implemented (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Additional Enhancement Action Enhancement Action enhancements Value No Plan partially Plan partially recommended by the implemented implemented IT system audit on e- PKH implemented Date 30-Dec-2016 31-Dec-2019 31-Dec-2019 31-Dec-2021 Comments IN01014635 ►Production of operation monitoring statistical reports for all districts regularly generated and disclosed to related stakeholders (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Monitoring report on Monitoring report on PKH PKH implementation Operation monitoring implementation already Value No already exists, but report disclosed after exists, but cannot be cannot be accessed further modification accessed openly openly Date 30-Dec-2016 31-Dec-2018 31-Dec-2018 31-Dec-2020 Comments IN01014640 ►PKH uses digital platforms and mass media to regularly disclose information about program performance and the program manages to carry out social promotion (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Communication through Communication through Communication digital platforms and digital platforms and through digital platform Value No mass media has been mass media has been and mass media carried out at the national implemented at the regularly disclosed at level Subnational Level subnational level Date 30-Dec-2016 31-Dec-2018 31-Oct-2019 31-Dec-2020 Comments IN01014643 ►An enhanced GRS rolled out after evaluation of pilot (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target GRS SoPs developed based on pilot analysis, Grievance analysis the enhanced GRS produced using data Pilot implemented and rolled-out (with Value No collected by the evaluated additional toll-free enhanced GRS rolled channels). GRS 2020 out nationwide report has been produced. Date 30-Dec-2016 31-Dec-2018 31-Dec-2020 31-Dec-2020 9/22/2021 Page 12 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) Comments IN01014645 ►Error, fraud, and corruption detection systems implemented (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target MoSA has PKH HR Code of Ethics PKH HR Code of Ethics implemented has been mandated and has been mandated and measures, including Ethics Commission has Ethics Commission has data standards and been established to been established to data consistency address fraud and address fraud and checks, to detect and Value No corruption related corruption related issues. prevent errors. issues. The Code of The Code of Ethics has Additional measures, Ethics has been been socialized and including GRS and socialized and implemented. follow-up investigation, implemented. to detect and deter frauds and corruption. Date 30-Dec-2016 31-Dec-2019 31-Mar-2021 31-Dec-2021 Comments IN01014646 ►Share of PKH beneficiary families, for which verification of their respective conditionality is recorded in e-PKH (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 40.00 31.00 98.50 90.00 Date 30-Dec-2016 31-Dec-2018 31-Oct-2019 31-Dec-2020 Comments IN01014647 ►Share of non-civil servant HR contracted by MoSA for PKH implementation with their KPIs having been monitored quarterly (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target JSK has less than 50 civil servants and more than 60 contracted consultants. 19,000+ contracted workers for 70% of non-civil JSK has less than 50 civil JSK has less than 50 civil implementation are servant HR contracted servants and more than servants and more than recruited with limited by MoSA for PKH 60 contracted consultants. 60 contracted performance implementation with Value 40,000+ contracted consultants. 40,000+ management practices. their KPIs having been workers for contracted workers for An assessment of PKH monitored quarterly implementation are implementation are human resources with within the calendar recruited recruited recommendations for year. DLR 14.1 was also completed and approved. Date 31-Dec-2019 17-Feb-2020 31-Mar-2021 31-Dec-2023 Comments PKH’s implementation performance and overall program effectiveness depends critically on its non-civil servant HR contracted by MoSA, including approximately 36,000 facilitators, 2000 district/city/province/region coordinators, 2,000 database operators at district/city/province levels, and about 60 expert consultants at national level. Their quantity (size and allocation), quality (competency, skill set, training), roles and responsibilities, and incentive (performance monitoring and career development) would affect their effectiveness in execution of their respective tasks and in turn PKH implementation 9/22/2021 Page 13 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) effectiveness. In response to the recent Law on Social Workers and the Regulation on government contracted workers (P3K) to implement the 2014 Law on government employees, the current PKH HR management policies such as competency requirement, compensation, professional development, and performance management need to be reviewed and modified to comply with the new regulations and more importantly to equip and incentivize program implementation personnel toward the program results. For the current ISR period: The implementation of activities related to DLI 14.2 and 14.3 have been hampered by limited budget in JSK due to budget reallocations to address COVID-19. IN01014648 ►PKH introduces a temporary emergency cash transfer scheme in response to COVID-19 and other large- scale shocks (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target MoSA issues a guideline regarding the PKH temporary emergency scheme for future large-scale Value No Yes Yes natural disasters and epidemic shocks, after assessing the scheme's implementation experience in 2020 Date 20-Mar-2020 01-Oct-2020 01-Oct-2020 31-Dec-2021 This indicator measures a key effort of Government to minimize COVID-19’s negative impact. COVID-19 is expected to affect the population in general and the poor and vulnerable in particular through multiple channels. The poor and vulnerable is likely more exposed to the virus due to lack of knowledge as well as lack of resources to protect themselves, including social distancing. Furthermore, the poor and vulnerable has the least capacity to endure subsequent economic hardship due to loss of work or lower income from weaker market demand. Hence a temporary emergency cash transfer introduced by PKH can timely protect Comments their purchasing power and reduce their exposure to the virus. This new scheme can become a standard intervention for the Government in response to large-scale natural disasters and epidemic shocks when needed. Specifically, the Government is going to introduce a temporary emergency cash transfer intervention under PKH to provide: a top-up benefit to the current PKH beneficiaries. Note this scheme is different from PKH’s regular components on education and health as it is triggered by special circumstances and does not require compliance of any particular conditionality. Improving access to other complementary social assistance and service programs for PKH beneficiaries IN01014631 ►Share of PKH beneficiaries whose NIK numbers have been verified (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 73.50 87.00 99.00 95.00 Date 30-Dec-2016 31-Dec-2018 31-Oct-2019 31-Dec-2020 Comments IN01014636 ►Number of PKH mother groups that have received FDS from trained facilitators (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 7,357.00 173,222.00 326,891.00 106,000.00 Date 30-Dec-2016 31-Dec-2018 31-Dec-2020 31-Dec-2020 9/22/2021 Page 14 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) Comments IN01014641 ►Share of PKH mother groups that have been provided the relevant FDS per their choices (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Four new FDS modules have been developed Five Modules (health, Five Modules (health, through the Family 60% of PKH mother education, child education, child Development sessions groups have been protection, household Value protection, household named ‘Modul Keluarga provided the relevant economy, elderly and economy, elderly and Sejahtera Mandiri - FDS per their choices disability care) not in disability care) not in place KSM’ (Welfare and Self- by trained facilitators place Sufficient Family Module). Date 31-Dec-2019 17-Feb-2020 31-Mar-2021 31-Dec-2023 FDS as a structured education and behavior change communication instrument is a key pillar of PKH being cash plus platform. FDS complements PKH cash transfer benefit by coaching/mentoring recipients to gain essential knowledge and life skills and promoting positive behavior changes related to those topics. Building Comments on the successful scaling up of FDS implementation, PKH will introduce new topics in response to emerging evidence on potential knowledge and behavior gaps related to health, financial literacy, and disaster coping and risk mitigation. PKH will also provide beneficiaries choice in selecting FDS topics most relevant and appropriate for their needs and adjust training and delivery planning accordingly. IN01014642 ►Share of 0–6 years girls in the PKH families who received basic health and nutrition services in accordance with protocol (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 80.00 80.00 80.00 95.00 Date 31-Dec-2019 31-Dec-2019 31-Dec-2019 31-Dec-2023 This indicator assesses the effectiveness of the program in improving health outcomes for young female children. According to the program’s protocol, children should have complete childhood immunization and Comments take Vitamin A capsules twice a year; and they should be given check-ups for growth monitoring (monthly for infants 0-11 months, and quarterly for children 1-6 years). The program information system e-PKH is to be used to track changes in the fulfillment of this indicator. IN01014644 ►Share of 7–18 years girls in PKH families attending primary, junior, and senior secondary school at least 85% of the time (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 81.00 81.00 81.00 95.00 Date 31-Dec-2019 31-Dec-2019 31-Dec-2019 31-Dec-2023 This indicator measures the share of school-aged female children in PKH families attending classes at least 85% of the time. This indicator is a core part of the program's goals to improve long-term human Comments development outcomes by encouraging enrollment and attendance to school. The program information system e-PKH is to be used to track changes in the fulfillment of this indicator. Expanding coverage and improving inclusivity of PKH IN01014632 ►Ratio of number of PKH beneficiary families to number of the targeted families in areas categorized by the Ministry of Social Affairs as remote and border areas (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 48.00 80.60 82.33 85.00 9/22/2021 Page 15 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) Date 30-Dec-2016 31-Dec-2018 31-Dec-2020 31-Dec-2020 Comments IN01014637 ►Number of PKH beneficiary families that also receive benefits for severely disabled or elderly family members (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 496,540.00 211,962.00 2,779,992.00 966,000.00 Date 30-Dec-2016 31-Dec-2018 31-Oct-2019 31-Dec-2020 Comments Strengthening PKH beneficiaries’ access to and delivery systems for SEE program IN01014634 ►Monitoring system for SE program is operational (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target (i) Routine reports generated and (ii) Value no no no linkages with SIKS-NG operational Date 31-Dec-2019 17-Feb-2020 31-Mar-2021 31-Dec-2023 This indicator supports the progressive development of a new IS for the social entrepreneurship program, Comments that can capture key selected indicators related to: (i) program implementation and management; and (ii) participants’ results IN01014639 ►Share of new SE program recipients that are women (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 96.00 70.00 Date 27-Feb-2020 27-Feb-2020 31-Dec-2020 31-Dec-2023 While the SE program targets PKH graduates' beneficiary families, the recipients can be any working age Comments family members that is best placed to develop a micro-enterprise. It measures the % of recipients of SE program cash grant that are women. Supporting inclusion of poor and vulnerable in DTKS and expanding its use for disaster response IN01014633 ►DTKS increasingly uses information from relevant internal and external databases for DTKS data updating and develops improved data use environments and dissemination channels (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 11 internal or external databases are 2 External databases are 2 External databases are 3 External databases interoperable with interoperable with DTKS; interoperable with DTKS; are interoperable with DTKS; local no Middleware and no Middleware and DTKS; Middleware and governments and Value Business Intelligence Business Intelligence Business Intelligence central government systems, dedicated help systems, dedicated help systems developed; stakeholders can desk or analytical tool is in desk or analytical tool is SIKS-NG help desk and benefit from DTKS' place in place analytical tool in place Middleware and Business Intelligence 9/22/2021 Page 16 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) systems, a dedicated help desk and DTKS analytical tool Date 31-Dec-2019 17-Feb-2020 31-Mar-2021 31-Dec-2023 The overall accuracy of the DTKS can be enhanced if relevant data can be sourced from other institutions, including core social assistance programs that use the DTKS such as PKH, Sembako and PBI-JKN, thereby also reducing duplication of data collection efforts. DTKS could source some key variables directly from selected institutions such as, for example, education attainment from DAPODIK of the Ministry of Education. Information on vehicle registration, civil servants and tax data could be used to both update information bilaterally while also helping MoSA determine errors of inclusion. At the same time, there has been significant public investment in the UDB between 2010 and 2016 and from 2017 onwards, the DTKS under the SIKS-NG platform. As local governments and central government institutions are beginning to become Comments more active in updating the data and becoming interoperable with DTKS, the environment under which updating and subsequent sharing is conducted should become more efficient and accessible. This can be achieved through the development of Middleware and Business Intelligence (BI) systems for the local and central government as well as other stakeholders to be used for the purposes of data updating, data dissemination. To support local governments and central governments in optimizing the updating process and use of the DTKS,help desks and analytical tools should also be developed. For the update during the supervision mission in March 2021, one database was recently added into the qualified list. IN01014638 ►MoSA establishes a disaster victim database to support better disaster response (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target The disaster victims' Disaster victim related Disaster victim related Disaster victim related support information Value data not digitized and data not digitized and data not digitized and management system is linked with DTKS linked with DTKS linked with DTKS utilized in response to at least one disaster Date 31-Dec-2019 17-Feb-2020 31-Mar-2021 31-Dec-2023 Natural disasters cause severe destruction of livelihoods and infrastructure for poor and non-poor alike. While social safety net programs can assist their existing recipients, they usually are not able to assist in a timely manner those who only become poor or vulnerable as a result of the disaster. DTKS can source population data for disaster-affected areas from the Population Registry (SIAK) of the Ministry of Home Affairs in coordination with the National Disaster Response Agency (BNPB) to complement the bottom 40% Comments poverty targeting data. and combine it with additional information on victims’ needs from on-the-ground assessment by BNPB and local governments in the immediate aftermath of disaster. This disaster victim database would then be able to appropriately inform and support a range of potential disaster response programs, including temporary safety nets programs such as cash transfers, housing programs and food assistance programs. Disbursement Linked Indicators DLI_IND_TABLE ►DLI 1 PKH information system enhancements implemented (Output, 3,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 e-PKH has been fully e-PKH has been fully Value No -- implemented implemented Date 30-Dec-2016 31-Dec-2019 31-Dec-2019 -- Enhancement Action Plan had been only fully implemented by the end of 2019, pending verification. However, the implementation has continued to proceed since and the new information system e-PKH is in the process of Comments being deployed. The responsibility of achieving the last two DLRs is with MoSA's Pusdatin as e-PKH will be integrated into SIKS-NG 9/22/2021 Page 17 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) ►DLI 2 Share of sub-districts with PKH beneficiary families having switched to cashless payment methods (Intermediate Outcome, 30,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 Value 15.00 100.00 100.00 -- Date 30-Dec-2016 31-Dec-2018 31-Dec-2018 -- Has achieved the final target. Comments ►DLI 3 An enhanced GRS rolled out after evaluation of pilot (Output, 10,000,000.00, 10%) Baseline Actual (Previous) Actual (Current) 2023 Value No In process In process -- Date 30-Dec-2016 31-Dec-2019 31-Dec-2019 -- The recommendations from the GRS pilot have not been fully incorporated into the operation in 2019. Comments ►DLI 4 Share of PKH beneficiary families, for which verification of their respective conditionality is recorded in PKH PMIS (Intermediate Outcome, 30,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 Value 40.00 98.50 98.50 -- Date 30-Dec-2016 31-Dec-2019 31-Dec-2019 -- The lack of progress in the past largely reflected the gaps in data management and systems regarding timely reporting. The new e-PKH information system that had been deployed in mid-2019 has apparently addressed Comments the gaps rather well. ►DLI 6 Share of PKH beneficiaries whose NIK numbers have been verified (Output, 10,000,000.00, 44%) Baseline Actual (Previous) Actual (Current) 2023 Value 73.50 99.00 99.00 -- Date 30-Dec-2016 31-Dec-2019 31-Dec-2019 -- The final target has been achieved. The progress has reflected the government's determination to improve Comments accountability and reduce risk by leveraging the country's ID system. ►DLI 7 Number of PKH mother groups that have received FDS from trained facilitators (Output, 40,000,000.00, 79%) Baseline Actual (Previous) Actual (Current) 2023 Value 7,357.00 326,891.00 326,891.00 -- 9/22/2021 Page 18 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) Date 30-Dec-2016 31-Dec-2019 31-Dec-2019 -- Had achieved the final target by the end of 2018. PKH continues to scale of FDS and it has become possible Comments after the FDS training for PKH facilitators has completely switched to e-learning approach. ►DLI 8 Total number of PKH beneficiary families (Intermediate Outcome, 20,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 Value 5,981.00 9,841.27 9,841.27 -- Date 30-Dec-2016 31-Dec-2019 31-Dec-2019 -- Had achieved the final target by 2018. The program has a little smaller number of coverage because the graduation of some beneficiary families. The target coverage remains to be 10 million per the RPJMN 2020- Comments 2024. ►DLI 9 Ratio of number of PKH beneficiary families to number of the targeted families in areas categorized by the Ministry of Social Affairs as remote and border areas (Intermediate Outcome, 20,000,000.00, 49%) Baseline Actual (Previous) Actual (Current) 2023 Value 48.00 74.90 74.90 -- Date 30-Dec-2016 31-Dec-2019 31-Dec-2019 -- MoSA issued a new increased list of PKH Akses locations through a Decree of of the Director General of Social Protection and Security in February 2021 and also issued Implementation Guidelines for PKH Akses in Comments December 2020. ►DLI 10 Share of PKH beneficiary families receiving food assistance benefits (Rastra/BPNT/Sembako) (Intermediate Outcome, 15,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 Value 32.00 90.75 90.75 -- Date -- 01-Sep-2020 01-Sep-2020 -- Comments ►DLI 11 Share of PKH beneficiary families with at least one member receiving health insurance premium fee waiver (PBI-JKN) (Intermediate Outcome, 15,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 Value 10.00 81.84 81.84 -- Date -- 01-Sep-2020 01-Sep-2020 -- Comments 9/22/2021 Page 19 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) ►DLI 12 PKH introduces a temporary emergency cash transfer scheme in response to COVID-19 and other large- scale shocks (Intermediate Outcome, 100,000,000.00, 98%) Baseline Actual (Previous) Actual (Current) 2023 Value No Yes Yes -- Date -- 01-Sep-2020 01-Sep-2020 -- The DLR 12.1 is designed per the Government's decision on the design of this Temporary Emergency Cash Transfer scheme through PKH in response to COVID-19, particularly the coverage and duration. The payment Comments of this top-up cash benefit is expected to start before the signing of the AF LA. ►DLI 13 Share of PKH beneficiaries having had their socio-economic status re-assessed during the past two years (Outcome, 30,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 80% of PKH beneficiaries having had their socio- Assessment has been Assessment has been Assessment has been Value economic status piloted. piloted. piloted. reassessed during the past two years (baseline: 30%) Date -- 17-Feb-2020 17-Feb-2020 -- Comments ►DLI 14 Share of non-civil servant HR contracted by MoSA for PKH implementation with their KPIs having been monitored quarterly (Intermediate Outcome, 50,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 70% of non-civil servant human resources The current HR contracted by MoSA management is not optimal A comprehensive HR A comprehensive HR for PKH Value for developing a assessment is being assessment is being implementation with professional and competent carried out carried out their KPIs having team been monitored quarterly within the calendar year (baseline: 20%) Date -- 01-Sep-2020 01-Sep-2020 -- Comments ►DLI 15 Share of PKH mother groups that have been provided the relevant FDS per their choices (Output, 20,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 Value Five Modules (health, Five Modules (health, Five Modules (health, Target: 60% of PKH education, child protection, education, child education, child mother groups have household economy, protection, household protection, household been provided the 9/22/2021 Page 20 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) elderly and disability care) economy, elderly and economy, elderly and relevant FDS per not in place disability care) not in disability care) not in place their choice by place trained facilitators (Baseline: 20%) Date -- 17-Feb-2020 17-Feb-2020 -- Comments ►DLI 16 Share of new SE program recipients that are former PKH recipients (Outcome, 20,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 At least 98% of new SE program Value 0.00 0.00 0.00 recipients in 2023 are PKH Graduates Date -- 17-Feb-2020 17-Feb-2020 -- While this indicator is measured as percentage, it is defined as text to capture the Legal Agreement definition Comments of agreed results ►DLI 17 Monitoring system for SE program is operational (Output, 50,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 Value no no no -- Date -- 17-Feb-2020 17-Feb-2020 -- Comments ►DLI 18 Share of local governments that are submitting updated data that meets DTKS standards (Outcome, 50,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 80% of local governments submit Basic data updating Basic data updating Basic data updating updated data that Value standards in place standards in place standards in place meets MoSA’s enhanced standards (baseline: 30%) Date -- 17-Feb-2020 17-Feb-2020 -- BPKP Comments ►DLI 19 DTKS increasingly uses information from relevant internal and external databases for DTKS data updating and develops improved data use environments and dissemination channels (Intermediate Outcome, 30,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 Value 2 External databases are 2 External databases are 2 External databases are A total of 11 interoperable with DTKS; interoperable with DTKS; interoperable with DTKS; databases are 9/22/2021 Page 21 of 22 The World Bank Implementation Status & Results Report Indonesia Social Assistance Reform Program (P160665) no Middleware and no Middleware and no Middleware and interoperable with Business Intelligence Business Intelligence Business Intelligence DTKS (baseline: 2 systems, dedicated help systems, dedicated help systems, dedicated help databases are desk or analytical tool is in desk or analytical tool is desk or analytical tool is in interoperable with place in place place DTKS) Date -- 17-Feb-2020 17-Feb-2020 -- Comments ►DLI 20 MoSA establishes a disaster victim database to support better disaster response (Intermediate Outcome, 50,000,000.00, 0%) Baseline Actual (Previous) Actual (Current) 2023 Disaster victim related data Disaster victim related Disaster victim related Value not digitized and linked with data not digitized and data not digitized and -- DTKS linked with DTKS linked with DTKS Date -- 17-Feb-2020 17-Feb-2020 -- Comments 9/22/2021 Page 22 of 22