The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) Improving the Performance of Non-Criminal Justice Services (P162833) LATIN AMERICA AND CARIBBEAN | Peru | Governance Global Practice | IBRD/IDA | Investment Project Financing | FY 2019 | Seq No: 3 | ARCHIVED on 25-Oct-2020 | ISR43907 | Implementing Agencies: Ministry of Justice and Human Rights, Republic of Peru, Judiciary of Peru Key Dates Key Project Dates Bank Approval Date: 05-Jun-2019 Effectiveness Date: 12-Dec-2019 Planned Mid Term Review Date: -- Actual Mid-Term Review Date: Original Closing Date: 30-Sep-2024 Revised Closing Date: 30-Sep-2024 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) The Project’s development objective is to improve efficiency, access, transparency, and user satisfaction, in the delivery of adequate non-criminal justice services. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name Component 1: Strengthening the institutionality of the non-criminal justice administration system:(Cost $107.17 M) Component 2: Improving the production, analysis and use of information of the justice administration system:(Cost $7.10 M) Component 3: Reducing socio-economic, cultural and geographic barriers to access to justice for vulnerable populations.:(Cost $17.85 M) Component 4: Improving efficiency and efficacy of the justice administration system institutions.:(Cost $26.01 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Moderately Satisfactory Moderately Satisfactory Overall Implementation Progress (IP) Moderately Unsatisfactory Moderately Unsatisfactory Overall Risk Rating Substantial Substantial Implementation Status and Key Decisions The Project was approved by the World Bank Board of Directors in June 2019, signed by the Government and the World Bank on 27 November 2019 and became effective on December 12, 2019. Government counterpart funding was made available in mid-2020. The authorities have made progress in the appointment of key project personnel. The project is expected to make its first disbursement request in November 2020. The project includes investments in electronic justice services and improved access to legal aid, both of which are timely given the current health, economic and social crises due to COVID-19. 10/25/2020 Page 1 of 7 The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance High High High Macroeconomic Low Low Low Sector Strategies and Policies Substantial Substantial Moderate Technical Design of Project or Program Substantial Substantial Substantial Institutional Capacity for Implementation and Substantial Substantial Substantial Sustainability Fiduciary Substantial Substantial Substantial Environment and Social Moderate Moderate Moderate Stakeholders Substantial Substantial Moderate Other -- -- -- Overall Substantial Substantial Substantial Results PDO Indicators by Objectives / Outcomes Improved efficiency in the resolution of non-criminal cases IN00906393 ►Processing time between the presentation of a claim and the decision that resolves the case (not including the enforcement period) in courts where EJE will be implemented (Months, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 21.10 21.10 21.10 17.50 Date 28-Jun-2018 08-Apr-2020 19-Oct-2020 28-Jun-2024 Comments: Reporting will be disaggregated by the sex of the plaintiff and the defendant Increased access to justice IN00906395 ►Percentage of female users satisfied with the services provided at the ALEGRAs (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 10/25/2020 Page 2 of 7 The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) Value Not available Not available Not available 80.00 Date 28-Dec-2018 08-Apr-2020 19-Oct-2020 28-Jun-2024 Reporting will be disaggregated by the type of services received. Results will be made public and inform Comments: performance management. Increased transparency of non-criminal justice services IN00906394 ►Percentage of users who access their case file and case status online (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value Not available Not available Not available 70.00 Date 28-Jun-2018 08-Apr-2020 19-Oct-2020 28-Jun-2024 Comments: An assessment of EJE utilization by end-users increased user satisfaction with the delivery of non-criminal justice services IN00906401 ►Percentage of users satisfied with the service provided in a representative sample of non-criminal courts (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value Not available Not available Not available 65.00 Date 28-Dec-2018 08-Apr-2020 19-Oct-2020 30-Jun-2024 Reporting will contain information disaggregated by gender. Results will be made public and used in the Comments: performance management system. Intermediate Results Indicators by Components 1. Strengthening the institutionality of the non-criminal justice administration system IN00906402 ►Percentage of non-criminal jurisdictional units where EJE has been implemented (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 5.00 7.00 7.00 100.00 Date 19-Dec-2018 08-Apr-2020 19-Oct-2020 28-Jun-2024 Comments: Mapping the expansion of EJE across Peru IN00906406 ►Creation of a portal where all the judgements are published and indexed in an easily searchable manner (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 10/25/2020 Page 3 of 7 The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) Currently only All judgements are judgements of the published and indexed Supreme Court and a No change from Value No change from baseline in a portal which allows few Superior Courts are baseline citizens to search published. The search information easily. functions are limited. Date 19-Dec-2018 08-Apr-2020 19-Oct-2020 31-Dec-2022 Comments: Promoting public access to and use of court decisions IN00906409 ►Gender gap analyses inform policy decisions that aim to enhance women's experience in courts (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Regular conduct of Currently the PJ does not gender gap analyses have enough information No change from informs policy Value for identifying gender No change from baseline baseline decisions that aim to gaps and making policy enhance women's decisions experience in courts Date 19-Dec-2018 08-Apr-2020 19-Oct-2020 30-Jun-2024 Reports using administrative and court user survey data to synthesize differences in the treatment of Comments: women and men IN00906413 ►Time elapsed between the receipt of the case from PJ and the issuance of the final decision at TC (Days, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 761.00 761.00 761.00 404.00 Date 19-Dec-2018 08-Apr-2020 19-Oct-2020 30-Jun-2024 Comments: The average time to process interlocutory decisions on amparo cases 2. Improving the production, analysis and use of information of the justice adminstration system IN00906403 ►An optimal statistical system designed and implemented which contributes to the monitoring and control of processes of the PJ (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target The PJ does not have an Statistical system adequate statistical No change from contribute to the Value No change from baseline system for the monitoring baseline monitoring and control and control of processes of processes Date 19-Dec-2018 08-Apr-2020 19-Oct-2020 31-Dec-2022 Creation and use of statistics for management and public reporting, and associated data analytics Comments: capacity IN00906407 ►Indicators for monitoring performance of the TC designed and implemented (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 10/25/2020 Page 4 of 7 The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) The TC does not have A dashboard designed proper instruments for No change from Value No change from baseline for performance performance baseline monitoring management Date 19-Dec-2018 08-Apr-2020 19-Oct-2020 31-Dec-2021 Comments: Publicly available indicators, used by management to improve services IN00906410 ►Standards and processes for periodic evaluation of judges published and implemented (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Standards and processes for periodic The JNJ has not been No change from evaluation of judges Value No change from baseline formally established. baseline published and implemented by the JNJ Date 19-Dec-2018 08-Apr-2020 19-Oct-2020 31-Dec-2022 Comments: The public and judges are aware performance standards and the system is applied fairly 3. Reducing barriers to access to justice for vulnerable populations IN00906404 ►Number of ALEGRAs with the new management model implemented (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 100.00 Date 19-Dec-2018 08-Apr-2020 19-Oct-2020 31-Dec-2023 Comments: New management addressing existing challenges and responding to client input is rolled out IN00906408 ►Number of requests received at the ALEGRAs (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 263,772.00 263,772.00 263,772.00 395,848.00 Date 20-Dec-2018 08-Apr-2020 19-Oct-2020 30-Jun-2024 Comments: Reports will contain disaggregated information by the gender of user and the type of services provided IN00906411 ►Percentage of conciliations concluded at the ALEGRAs (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 20.00 20.00 20.00 50.00 Date 19-Dec-2018 08-Apr-2020 19-Oct-2020 30-Jun-2024 10/25/2020 Page 5 of 7 The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) Comments: Of those services referred to conciliation, which conclude in an agreement IN00906412 ►Number of cases resolved through mobile Justice delivery mechanism per year (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 20,788.00 20,788.00 20,788.00 26,531.00 Date 18-May-2018 08-Apr-2020 19-Oct-2020 30-Jun-2024 Comments: The report should contain information disaggregated by the gender of the plaintiff and the defendant 4. Improving efficiency and efficacy of the justice administration system institutions IN00906405 ►Number of people who have completed courses through AMAG's e-learning platform per year (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 9,600.00 9,600.00 9,600.00 16,000.00 Date 01-Feb-2019 08-Apr-2020 19-Oct-2020 30-Jun-2024 Cumulative increase in the number of justice system employees (including judges) completing online Comments: courses Performance-Based Conditions Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P162833 IBRD-89750 Effective USD 85.00 85.00 0.00 0.00 85.00 0% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P162833 IBRD-89750 Effective 05-Jun-2019 27-Nov-2019 12-Dec-2019 30-Sep-2024 30-Sep-2024 Cumulative Disbursements 10/25/2020 Page 6 of 7 The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) PBC Disbursement Achievement Disbursed amount in Disbursement % PBC ID PBC Type Description Coc PBC Amount Status Coc for PBC Restructuring History There has been no restructuring to date. Related Project(s) There are no related projects. 10/25/2020 Page 7 of 7