Documents & Reports

Promoting voice and accountability in urban water and sanitation services : lessons on introducing demand side accountability tools in Kenya (English)

Abstract

The introduction of the Citizen Report Card (CRC) tool in three Kenyan cities formed a basis for dialogue between citizenry and decision makers on urban water and sanitation issues. The CRC replicates the private sector practice of collecting and acting... See More +

Details

  • 2011/06/01
  • 63347
  • 1
  • 1
  • Kenya
  • Africa
  • 2011/07/22
  • Disclosed
  • Promoting voice and accountability in urban water and sanitation services : lessons on introducing demand side accountability tools in Kenya
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