World Bank Group Country Opinion Survey 2017: Madagascar d FY 2017 Madagascar Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 November 2017 World Bank Group Country Opinion Survey 2017: Madagascar Acknowledgements The Madagascar Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Jing Guo, and Jessica Cameron oversaw design, reporting, and analysis. Calita Woods, Dania Mendoza, and Noreen Wambui provided data support. PORG acknowledges the significant contribution from the Madagascar country team and the local fielding agency ATW Consultants. In particular, PORG is grateful for the support from Diana Styvanley (Communications Officer) who coordinated the survey related activities from Antananarivo, Madagascar. 1 World Bank Group Country Opinion Survey 2017: Madagascar Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 V. General Issues Facing Madagascar ..............................................8 VI. Overall Attitudes toward the World Bank Group .......................14 VII. Sectoral Effectiveness................................................................20 VIII. How the World Bank Group Operates .......................................25 IX. World Bank Group’s Knowledge and Instruments .....................31 X. The Future Role of the World Bank Group in Madagascar.........35 XI. Communication and Outreach ..................................................40 XII. Appendices ................................................................................45 2 World Bank Group Country Opinion Survey 2017: Madagascar I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Madagascar perceive the WBG. The survey explored: ▪ General Issues Facing Madagascar ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Effectiveness and Results ▪ The World Bank Group’s Knowledge Work and Activities ▪ Working with the World Bank Group ▪ The Future Role of the World Bank Group in Madagascar ▪ Communication and Information Sharing ▪ Background Information II. Methodology From May to June 2017, 813 stakeholders of the WBG in Madagascar were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/ private banks; NGOs and community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; embassies/diplomatic offices; and other organizations. A total of 214 stakeholders participated in the survey (26% response rate). Respondents received and returned the questionnaires via courier, or completed the questionnaires online. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’14 (response rate was 50%, N=101). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’14 COS report and the non- weighted data presented in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (page 93). 3 World Bank Group Country Opinion Survey 2017: Madagascar III. Demographics of the Sample Current Position ▪ For further analyses, respondents from the Office of the President/Prime Minister were combined with respondents from the office of a minister; employees of ministries were combined with respondents from PMUs/consultants/contractors on WBG-supported projects; respondents from bilateral/multilateral agencies were combined with those from embassies/diplomatic offices; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from NGOs/ community based organizations, youth groups, private foundations, and trade unions were combined in the “CSO” category; and the small number of respondents from independent government institutions and local government were included in the “Other” category. There were no respondents from faith-based groups and the judiciary branch. 4 World Bank Group Country Opinion Survey 2017: Madagascar III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2017: Madagascar III. Demographics of the Sample (continued) Geographic Locations ▪ Geographic location comparisons can be found in Appendix C (page 85). Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2017: Madagascar III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Year comparison: Respondents in this year’s Country Survey and the FY’14 Country Survey had statistically similar levels of familiarity with the WBG (weighted mean in FY’17 = 5.7; weighted mean in FY’14 = 5.5)1. ▪ Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Madagascar, and significantly, moderately correlated with their ratings of the extent to which the WBG plays a relevant role in development in Madagascar, and the extent to which the WBG contributes to the country’s development results. 1 Please refer to Appendix E (page 93) for more details on weighting. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2017: Madagascar IV. General Issues Facing Madagascar Headed in the Right Direction2 ▪ Year comparison: This year’s respondents were significantly more likely to believe that Madagascar is headed in the wrong direction compared to respondents in the FY’14 Country Survey. ▪ Stakeholder groups: In this year’s Country Survey, respondents from the Office of the President/Prime Minister/ Minister and employees of ministries/PMUs/consultants on WBG-supported projects were significantly more likely to indicate that Madagascar is headed in the right direction, while respondents from CSOs and academia/research institutes/think tanks were significantly less positive about the prospect of Madagascar. 2 Percentages presented in the chart were calculated based on weighted data from FY’17 and FY’14. 8 World Bank Group Country Opinion Survey 2017: Madagascar IV. General Issues Facing Madagascar (continued) Development Priority ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the most important development priorities in Madagascar were “public sector governance/reform” (38%) and “education” (28%). 9 World Bank Group Country Opinion Survey 2017: Madagascar IV. General Issues Facing Madagascar (continued) What Would Contribute Most to Reducing Poverty ▪ Year comparison: In the previous FY’14 Country Survey, respondents indicated that the greatest contributors to poverty reduction in Madagascar were “rural development” (40%), “economic growth” (31%), and “education” (25%). 10 World Bank Group Country Opinion Survey 2017: Madagascar IV. General Issues Facing Madagascar (continued) Factors Contributing to “Shared Prosperity” ▪ Year comparison: In the previous FY’14 Country Survey, respondents indicated that shared prosperity in Madagascar can be best achieved through “better employment opportunities for young people” (28%), “education and training that better ensure job opportunity” (25%), and “better entrepreneurial opportunities” (25%). 11 World Bank Group Country Opinion Survey 2017: Madagascar IV. General Issues Facing Madagascar (continued) Gap between the Rich and the Poor Global Climate Change 12 World Bank Group Country Opinion Survey 2017: Madagascar IV. General Issues Facing Madagascar (continued) Early Childhood Development 13 World Bank Group Country Opinion Survey 2017: Madagascar V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts ▪ Year comparison: Respondents in the previous FY’14 Country Survey most often attributed failed or slow WBG assisted reform efforts to that “there is not an adequate level of citizen/civil society participation” (46%), “reforms are not well thought out in light of country challenges” (42%), and “lack of/inadequate levels of capacity in Government” (40%). 14 World Bank Group Country Opinion Survey 2017: Madagascar V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness3 (Indicator Question) Achieving Development Results (Indicator Question) Building/Strengthening Existing Country Systems (Indicator Question) 3 Means presented in the charts on this page were calculated based on weighted data. 15 World Bank Group Country Opinion Survey 2017: Madagascar V. Overall Attitudes toward the World Bank Group (continued) WBG Staff Preparedness4 The World Bank and the IFC Working Together ▪ Only those stakeholders who responded “Yes” to the question “Do your projects involve both the World Bank and the IFC?” provided their views on the working relationship between the World Bank and the IFC. 4 Means presented in the chart were calculated based on weighted data. 16 World Bank Group Country Opinion Survey 2017: Madagascar V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups ▪ Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the twenty-eight COS indicator questions (mean rating = 6.3) compared to respondents who do not collaborate with the WBG (mean rating = 5.7). Responses for individual indicator questions by exposure to the WBG can be found in Appendix F (page 98). 17 World Bank Group Country Opinion Survey 2017: Madagascar V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG’s greatest values to Madagascar were its “financial resources” (55%) and “capacity development” (32%). 18 World Bank Group Country Opinion Survey 2017: Madagascar V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG’s greatest weaknesses in its work in Madagascar were being “not aligned with country priorities” (22%), “too influenced by developed countries” (21%), and “not enough public disclosure of its work” (20%). 19 World Bank Group Country Opinion Survey 2017: Madagascar VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5 5 Means presented in this chart were calculated based on weighted data. See Appendix E for details. 20 World Bank Group Country Opinion Survey 2017: Madagascar VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6 6 Note in the Appendix on the sectoral effectiveness (Appendix A, page 54) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 21 World Bank Group Country Opinion Survey 2017: Madagascar VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Madagascar, bivariate correlational analyses were conducted using respondents’ ratings of the thirty-four specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results. ▪ Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in Madagascar. The areas determined to be key drivers from these analyses were: ➢ The WBG’s effectiveness at health; and ➢ The WBG’s effectiveness at anti-corruption. ▪ Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Madagascar, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The area determined to be key driver from these analyses was: ➢ The WBG’s effectiveness at social cohesion; ➢ The WBG’s effectiveness at social protection; ➢ The WBG’s effectiveness at poverty reduction; and ➢ The WBG’s effectiveness at health. 22 World Bank Group Country Opinion Survey 2017: Madagascar VI. Sectoral Effectiveness (continued) The WBG Promoting Private Public Partnerships Helping the Poorest 23 World Bank Group Country Opinion Survey 2017: Madagascar VI. Sectoral Effectiveness (continued) The WBG’s Support in Fragile Situations Tackling the Challenges of Fragility 24 World Bank Group Country Opinion Survey 2017: Madagascar VII. How the World Bank Group Operates The World Bank Group’s Work in Madagascar: Year Comparison7 The World Bank Group’s Work in Madagascar: Collaboration 7 Means in the chart were calculated based on weighted data. 25 World Bank Group Country Opinion Survey 2017: Madagascar VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison8 8 Means in the chart were calculated based on weighted data. 26 World Bank Group Country Opinion Survey 2017: Madagascar VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration 27 World Bank Group Country Opinion Survey 2017: Madagascar VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison9 9 Means in the chart were calculated based on weighted data. 28 World Bank Group Country Opinion Survey 2017: Madagascar VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration 29 World Bank Group Country Opinion Survey 2017: Madagascar VII. How the World Bank Group Operates (continued) Internal Measuring and Monitoring 30 World Bank Group Country Opinion Survey 2017: Madagascar VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities10 ▪ Stakeholder groups: Respondents from the media and bilateral/multilateral agencies indicated the most frequent usage (“weekly/monthly”) of the WBG’s knowledge work and activities compared to respondents from other stakeholder groups. 10 Percentages presented in this chart were calculated based on weighted data. 31 World Bank Group Country Opinion Survey 2017: Madagascar VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Madagascar’s Knowledge Needs11 (Indicator Question) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 11 Means in the charts on this page were calculated based on weighted data. 32 World Bank Group Country Opinion Survey 2017: Madagascar VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities12 12 Means in the chart were calculated based on weighted data. 33 World Bank Group Country Opinion Survey 2017: Madagascar VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Madagascar’s Needs for Financial Instruments13 (Indicator Question) 13 Means in the chart were calculated based on weighted data. 34 World Bank Group Country Opinion Survey 2017: Madagascar IX. The Future Role of the World Bank Group in Madagascar Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG should “provide more adequate data/knowledge/statistics/figures on Madagascar’s economy” (35%) and “reach out more to groups outside of Government” (34%) to make itself of greater value in Madagascar. 35 World Bank Group Country Opinion Survey 2017: Madagascar IX. The Future Role of the WBG in Madagascar (continued) The World Bank Group Should Collaborate More with … ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG should work more with “private sector” (55%) to ensure better development results in Madagascar. 36 World Bank Group Country Opinion Survey 2017: Madagascar IX. The Future Role of the WBG in Madagascar (continued) The WBG’s Collaboration with the UN WBG’s Partnerships 37 World Bank Group Country Opinion Survey 2017: Madagascar IX. The Future Role of the WBG in Madagascar (continued) Where the World Bank Group Should Focus its Resources ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG should focus its resources on “public sector governance/reform” (41%) and “education” (31%). 38 World Bank Group Country Opinion Survey 2017: Madagascar IX. The Future Role of the WBG in Madagascar (continued) The WBG Playing a Leading Role vs. Other Donors 39 World Bank Group Country Opinion Survey 2017: Madagascar X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 62) for all responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that they got most of their information about economic and social development issues in Madagascar from “local newspapers” (68%) and “Internet” (67%). 40 World Bank Group Country Opinion Survey 2017: Madagascar X. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that they would prefer to receive information from the WBG through its “e-Newsletters” (52%), “direct contact with the WBG” (41%), and “WBG’s publications and other written materials” (37%). 41 World Bank Group Country Opinion Survey 2017: Madagascar X. Communication and Outreach (continued) Interaction with the WBG Access to the WBG 42 World Bank Group Country Opinion Survey 2017: Madagascar X. Communication and Outreach (continued) Access to Information14 Access to the Internet ▪ 85 percent of respondents in this year’s Country Survey indicated that they had reliable access to the Internet. 14 Percentages presented in the charts on this page were calculated based on weighted data. 43 World Bank Group Country Opinion Survey 2017: Madagascar X. Communication and Outreach (continued) The WBG Website Usage15 Use of the WBG’s Social Media Channels 15 Percentages presented in the chart were calculated based on weighted data. 44 World Bank Group Country Opinion Survey 2017: Madagascar XI. Appendices A. Responses to All Questions across All Respondents...................... 46 B. Responses to All Questions by Stakeholder Groups ...................... 62 C. Responses to Indicator Questions by Geographic Location........... 85 D. Responses to Selected Questions by Level of Collaboration with the World Bank Group ........................................................................ 87 E. Responses to Selected Questions by Year..................................... 93 F. Indicator Questions as a Function of Exposure to the WBG .......... 98 G. WBG Country Survey FY17 – Madagascar Questionnaire ............ 99 Madagascar 45 World Bank Group Country Opinion Survey 2017: Madagascar Appendix A: Responses to All Questions across All Respondents (N=214) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Madagascar Percentage of Respondents 1. In general would you say that Madagascar is headed in ... ? (N=213) The right direction 33.0% The wrong direction 36.3% Not sure 30.7% 2. Listed below are a number of development priorities in Madagascar. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Madagascar? (Choose no more than THREE) (Responses Combined; N=214) Anti corruption 50.0% Public sector governance/reform (i.e., government effectiveness, public financial 29.4% management, public expenditure, fiscal system reform) Education 26.2% Job creation/employment 20.6% Social protection (e.g., pensions, targeted social assistance, cash transfer 19.2% programs) Agriculture, livestock, and fisheries 18.2% Poverty reduction 16.8% Energy/electricity 13.6% Private sector development 12.1% Health 12.1% Decentralization, local governance and institutions 11.2% Security/reconciliation 10.3% Economic growth 7.9% Natural resource management (e.g., forests, biodiversity, mineral resources) 7.9% Crime and violence 7.0% Transport (e.g., roads, bridges, transportation) 6.5% Malnutrition 6.1% Judiciary reform 6.1% Social cohesion 2.8% Climate change (e.g., mitigation, adaptation) 2.3% Gender-based violence 1.9% Equality of opportunity (i.e., social inclusion) 1.4% Urban development 1.4% Water and sanitation 1.4% Trade and exports 1.4% Financial markets 1.4% Information and communications technology 0.9% Gender equity 0.5% Disaster risk management 0.0% 46 World Bank Group Country Opinion Survey 2017: Madagascar A. General Issues Facing Madagascar (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Madagascar? (Choose no more than Percentage of Respondents THREE) (Responses Combined; N=214) Anti corruption 36.4% Education 31.3% Job creation/employment 28.5% Economic growth 25.2% Agriculture, livestock, and fisheries 24.3% Decentralization, local governance and institutions 22.0% Public sector governance/reform (i.e., government effectiveness, public financial 17.3% management, public expenditure, fiscal system reform) Social protection (e.g., pensions, targeted social assistance, cash transfer 15.0% programs) Natural resource management (e.g., forests, biodiversity, mineral resources) 13.1% Private sector development 13.1% Health 12.1% Equality of opportunity (i.e., social inclusion) 9.8% Transport (e.g., roads, bridges, transportation) 8.9% Judiciary reform 7.9% Energy/electricity 6.5% Crime and violence 6.1% Security/reconciliation 5.1% Malnutrition 5.1% Water and sanitation 1.9% Disaster risk management 1.4% Social cohesion 1.4% Financial markets 1.4% Trade and exports 0.9% Urban development 0.9% Information and communications technology 0.5% Climate change (e.g., mitigation, adaptation) 0.5% Gender equity 0.5% Gender-based violence 0.0% 47 World Bank Group Country Opinion Survey 2017: Madagascar A. General Issues Facing Madagascar (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Percentage of Respondents Madagascar? (Choose no more than TWO) (Responses Combined; N=213) Better quality public services 26.8% Education and training that better ensure job opportunity 25.4% Consistent economic growth 23.9% Better roads to connect cities and rural areas 22.1% Better opportunity for the poor who live in rural areas 20.2% Better entrepreneurial opportunities (i.e., to start small and medium sized 14.1% businesses) More reliable social safety net 12.7% A growing middle class 11.7% Better employment opportunities for young people 9.9% Greater access to health and nutrition for citizens 7.0% Greater voice and participation for citizens to help ensure greater accountability 6.6% Greater access to electricity in rural areas 4.7% Other 4.2% Greater access to micro-finance for the poor 4.2% Better opportunity for the poor who live in urban areas 3.8% Better employment opportunities for women 1.4% 5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem, or not a problem at all in Percentage of Respondents Madagascar? (Select only ONE response) (N=214) A very big problem 70.1% A moderately big problem 25.7% A small problem 2.8% Not a problem at all 1.4% Don’t know 0.0% 6. In your view, is climate change a very serious problem, somewhat serious, not too serious, or not a problem in your country? (Select only ONE Percentage of Respondents response) (N=214) A very serious problem 71.0% A somewhat serious problem 24.8% Not too serious problem 3.3% Not a problem 0.5% Don’t know 0.5% 48 World Bank Group Country Opinion Survey 2017: Madagascar A. General Issues Facing Madagascar (continued) 7. In your view, is early childhood development (i.e. nutrition, growth, care, and education) a very important, moderately important, slightly important, or not an important development priority in Madagascar? (Select only ONE Percentage of Respondents response) (N=213) A very important development priority 77.0% A moderately important development priority 20.2% A slightly important development priority 1.9% Not an important development priority 0.9% Don’t know 0.0% B. Overall Attitudes toward the World Bank Group Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank Group in Madagascar? 213 0 5.62 2.21 (1-Not familiar at all, 10-Extremely familiar) Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s effectiveness 197 17 5.68 2.09 in Madagascar. (1-Not effective at all, 10-Very effective) Staff Preparedness N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Madagascar solve its most complicated 193 21 6.25 2.08 development challenges? (1-To no degree at all, 10-To a very significant degree) 49 World Bank Group Country Opinion Survey 2017: Madagascar B. Overall Attitudes toward the World Bank Group (continued) 4. When thinking about how the World Bank Group can have the most impact on development results in Madagascar, in which sectors do you believe the World Bank Group should focus most of its resources (financial and Percentage of Respondents knowledge services) in Madagascar? (Choose no more than THREE) (Responses Combined; N=213) Education 29.1% Anti corruption 27.7% Job creation/employment 24.9% Public sector governance/reform (i.e., government effectiveness, public financial 23.5% management, public expenditure, fiscal system reform) Agriculture, livestock, and fisheries 22.5% Poverty reduction 17.4% Energy/electricity 16.9% Decentralization, local governance and institutions 16.9% Private sector development 16.4% Economic growth 13.1% Transport (e.g., roads, bridges, transportation) 12.2% Health 11.7% Social protection (e.g., pensions, targeted social assistance, cash transfer 11.7% programs) Malnutrition 9.9% Judiciary reform 7.5% Natural resource management (e.g., forests, biodiversity, mineral resources) 5.6% Water and sanitation 5.6% Financial markets 4.2% Security/reconciliation 4.2% Crime and violence 3.3% Climate change (e.g., mitigation, adaptation) 2.3% Equality of opportunity (i.e., social inclusion) 1.9% Social cohesion 1.4% Gender-based violence 1.4% Information and communications technology 1.4% Urban development 0.9% Disaster risk management 0.9% Gender equity 0.5% Trade and exports 0.5% 50 World Bank Group Country Opinion Survey 2017: Madagascar B. Overall Attitudes toward the World Bank Group (continued) 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=211) activity do you believe is of greatest VALUE and which activity Greatest 2nd Greatest is of second greatest value in Madagascar? Value Value Combined Helping ministries implement development projects and reforms 30.3% 17.4% 47.7% Financial resources 20.9% 16.4% 37.3% Capacity development related to World Bank Group supported 14.2% 21.3% 35.5% projects Data and statistics 9.5% 4.3% 13.8% Mobilizing third party financial resources 5.2% 7.2% 12.5% Policy advice, studies, analyses 4.3% 7.7% 12.0% Promoting knowledge sharing 3.8% 6.8% 10.6% Bringing together different groups of stakeholders 5.7% 4.8% 10.5% Donor coordination 1.9% 7.7% 9.6% Stand-alone technical assistance 3.8% 4.3% 8.1% Other 0.5% 1.4% 1.9% 6. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Madagascar? (Choose no more than TWO) (Responses Combined; N=214) Not adequately sensitive to political/social realities in Madagascar 21.0% Not willing to openly criticize policies and reform efforts in the country 20.6% Not aligned with country priorities 20.1% Not enough public disclosure of its work 18.2% World Bank Group’s processes too slow (e.g., too bureaucratic in its operational 15.4% policies and procedures) Not collaborating enough with stakeholders outside the Government 15.0% Too influenced by developed countries 13.6% World Bank Group’s processes too complex 13.6% Its advice and strategies do not lend themselves to practical problem solving 8.9% Don’t know 8.4% Staff too inaccessible 6.5% Arrogant in its approach 6.1% Not exploring alternative policy options 3.7% Not client focused 3.3% Other 2.8% Not aligned with other donors’ work 2.3% The credibility of its knowledge/data 0.5% 7. To what extent do you believe that the World Bank Group’s work and suppor t Percentage of Respondents help the poorest in Madagascar? (Select only ONE response) (N=214) To a fully sufficient degree 14.0% To a somewhat sufficient degree 31.3% To a somewhat insufficient degree 30.8% To a very insufficient degree 16.8% Don’t know 7.0% 51 World Bank Group Country Opinion Survey 2017: Madagascar B. Overall Attitudes toward the World Bank Group (continued) 8. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more Percentage of Respondents in your country? (Choose no more than TWO) (Responses Combined; N=214) Local government 40.2% Beneficiaries 35.0% Private sector 30.4% NGOs/Community Based Organizations 30.4% Academia/think tanks/research institutes 12.6% Youth/university groups 10.3% Parliament 8.4% UN agencies 6.1% Emerging donors 5.1% Donor community 4.2% Media 3.7% Regional organizations (e.g., SADC, COMESA, COI) 2.8% Don’t know 2.8% Other 2.3% Foundations 0.9% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Madagascar? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 9. Overall the World Bank Group currently plays a relevant role in 207 6 6.39 2.38 development in Madagascar* 10. The World Bank Group’s work is aligned with what I consider the 205 9 5.56 2.37 development priorities for Madagascar* To what extent is the World Bank Group an effective development partner in Degree Madagascar, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 11. Responsiveness to needs* 176 35 5.35 2.03 12. Flexibility (in terms of the institution’s products and services)* 169 42 4.98 2.09 13. Flexibility (in terms of changing country circumstances)* 170 40 5.08 2.06 14. Being inclusive* 160 52 5.78 2.23 15. Openness (sharing data and other information)* 183 28 6.45 2.24 16. Collaboration with the Government* 190 23 6.66 1.99 17. The speed in which it gets things accomplished on the ground* 179 32 5.45 2.17 18. Helping to bring discipline/effective supervision to implementation of 175 35 6.29 2.18 investment projects* 19. Collaboration with civil society* 171 38 5.70 2.34 20. Staff accessibility* 164 46 5.60 2.40 21. Collaboration with other donors and development partners* 167 44 6.47 2.01 22. Collaboration with the private sector* 176 36 5.71 2.24 23. Collaboration with the UN* 158 54 6.99 2.05 24. Straightforwardness and honesty* 161 50 6.34 2.46 25. Treating clients and stakeholders in Madagascar with respect* 166 44 6.64 2.36 26. Being a long-term partner* 180 31 7.17 2.31 52 World Bank Group Country Opinion Survey 2017: Madagascar B. Overall Attitudes toward the World Bank Group (continued) 27. To what extent does the World Bank Group partner with the right people to Percentage of Respondents support work on the ground in Madagascar? (Select only ONE response) (N=214) Nearly never 3.7% Rarely 14.0% Sometimes 33.6% Nearly always 21.5% Don’t know 18.7% Prefer not to answer 8.4% 28. Which TWO UN organizations do you think it is most important for the World Bank Group to partner with, to tackle the challenges of fragility in Percentage of Respondents Madagascar? (Select no more than TWO) (Responses Combined; N=213) United Nations Development Program (UNDP) 55.4% The United Nations International Children's Emergency Fund (UNICEF) 38.0% World Food Program (WFP) 25.8% International Monetary Fund (IMF) 25.4% World Health Organization (WHO) 22.5% Prefer not to answer 5.2% None. I don’t believe the World Bank Group needs to partner with the UN 4.7% organizations. United Nations Peacekeeping 4.7% Don’t know 4.2% 29. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more Percentage of Respondents than THREE) (Responses Combined; N=213) The Government works inefficiently 40.4% Political pressures and other vested interests 33.8% The World Bank Group is not sensitive enough to political/social realities on the 31.5% ground Reforms are not well thought out in light of country challenges 29.6% There is not an adequate level of citizen/civil society participation 29.1% Lack of/inadequate levels of capacity in Government 26.3% Ongoing conflict and instability 24.4% Poor coordination within the Government 12.2% Inadequate funding 10.3% The World Bank Group does not do adequately follow through/follow up 8.5% The World Bank Group works too slowly 7.0% Poor donor coordination 6.1% Poor coordination within the World Bank Group 3.8% Other 2.8% 53 World Bank Group Country Opinion Survey 2017: Madagascar C. World Bank Group’s Effectiveness and Results 1. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in Madagascar? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Social protection (e.g., pensions, targeted social assistance, cash transfer 155 57 5.31 2.45 programs) 2. Gender equity 132 80 5.57 2.14 3. Private sector development 166 46 5.36 2.07 4. Social cohesion 143 65 4.95 2.02 5. Education 181 31 6.14 2.28 6. Public sector governance/reform (i.e., government effectiveness, public 177 35 5.71 2.35 financial management, public expenditure, fiscal system reform) 7. Malnutrition 172 40 5.91 2.24 8. Energy/electricity 159 53 4.88 2.31 9. Job creation/employment 162 49 4.57 2.32 10. Health 176 37 5.90 2.17 11. Financial markets 136 75 5.35 2.14 12. Transport (e.g., roads, bridges, transportation) 158 52 5.55 2.28 13. Agriculture, livestock, and fisheries 163 48 5.75 2.22 14. Trade and exports 137 73 5.20 2.09 15. Gender-based violence 128 84 4.99 2.32 16. Natural resource management (e.g., forests, biodiversity, mineral resources) 161 52 5.63 2.21 17. Climate change (e.g., mitigation, adaptation) 151 61 5.53 2.23 18. Poverty reduction 185 28 5.39 2.44 19. Anti corruption 181 32 5.14 2.50 20. Crime and violence 139 73 4.36 2.29 21. Economic growth 176 37 5.70 2.25 22. Disaster risk management 159 52 5.58 2.17 23. Equality of opportunity (i.e., social inclusion) 144 68 5.08 2.26 24. Decentralization, local governance and institutions 166 46 5.39 2.32 Achieving Development Results* N DK Mean SD 2. To what extent does the World Bank Group’s work help to achieve development results in Madagascar? (1-To no degree at all, 10-To a very 196 18 5.81 2.03 significant degree) Building and Strengthening Country Systems* N DK Mean SD 3. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in 179 35 5.77 1.98 Madagascar? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Madagascar? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 4. The World Bank Group’s financial instruments (i.e., investment lending, 189 25 5.37 2.26 Development Policy Loan, Trust Funds, etc.) meet the needs of Madagascar* 5. The World Bank Group meets Madagascar’s needs for knowledge services 187 26 5.66 2.17 (e.g., research, analysis, data, technical assistance)* 54 World Bank Group Country Opinion Survey 2017: Madagascar D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=211) Weekly 11.4% Monthly 23.2% A few times a year 39.8% Rarely 19.4% Never 6.2% In Madagascar, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 181 31 6.40 2.08 3. Include appropriate level of stakeholder involvement during preparation 167 44 5.63 1.98 4. Lead to practical solutions 168 43 5.55 1.94 5. Are accessible (well written and easy to understand) 176 35 6.10 1.92 6. Are source of relevant information on global good practices 176 35 6.82 1.86 7. Are adequately disseminated 176 34 5.79 2.11 8. Are translated enough into local language 169 41 4.08 2.37 9. Are adaptable to Madagascar’s specific development challenges and country 181 32 5.71 2.26 circumstances* Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your 195 19 6.47 2.24 country?* (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10-Very high 188 26 6.90 1.73 technical quality) E. Working with the World Bank Group 1. When working with the World Bank Group on programs, projects and other Percentage of Respondents activities, do you believe that the team …? (Select only ONE response) (N=214) Almost never has the right skills mix to tackle the challenges of fragility 2.3% Rarely has the right skills mix to tackle the challenges of fragility 7.0% Sometimes has the right skills mix to tackle the challenges of fragility 28.0% Almost always has the right skills mix to tackle the challenges of fragility 27.6% Don’t know 25.2% Prefer not to answer 9.8% 55 World Bank Group Country Opinion Survey 2017: Madagascar E. Working with the World Bank Group (continued) To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 2. The World Bank Group disburses funds promptly 159 53 4.25 2.33 3. The World Bank Group effectively monitors and evaluates the projects and 188 23 6.34 2.16 programs it supports 4. The World Bank Group’s approvals and reviews are done in a timely fashion 164 47 5.21 2.16 5. The World Bank Group’s “Safeguard Policy” requirements are reasonable 140 71 5.94 2.06 6. The World Bank Group’s requirements on its lending are reasonable 160 50 5.46 2.28 7. The World Bank Group takes decisions quickly in Madagascar* 164 47 5.03 2.24 8. Working with the World Bank Group increases Madagascar's institutional 184 27 6.12 2.23 capacity 9. Where country systems (e.g., procurement, financial management, etc.) are 160 51 6.31 2.23 adequate, the World Bank Group makes appropriate use of them* 10. The World Bank Group provides effective implementation support (i.e., 180 31 6.17 2.25 supervision of projects) WBG Promoting PPP in Madagascar N DK Mean SD 11. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Madagascar? (1-To 178 36 6.15 2.04 no degree at all, 10-To a very significant degree) Measuring and Correcting the World Bank Group’s Work N DK Mean SD 12. To what extent do you believe the World Bank Group measures and corrects its work in real time in Madagascar? (1-To no degree at all, 10-To a very 169 45 5.71 2.01 significant degree) F. The Future Role of the World Bank Group in Madagascar 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Madagascar? (Choose no more than TWO) (Responses Combined; N=213) Reach out more to groups outside of Government 32.9% Collaborate more effectively with Government clients (e.g., national, state, local) 25.4% Help to bring discipline/effective supervision to implementation of investment 24.4% projects Reduce the complexity of obtaining World Bank Group financing 21.1% Be more sensitive to political context 20.7% Increase the level of capacity development in the country 19.7% Provide more adequate data/knowledge/statistics/figures on Madagascar’s 10.3% economy Offer more innovative financial products 9.9% Increase the level of World Bank Group staffing in Madagascar’s office 8.0% Work faster 8.0% Offer more innovative knowledge services 6.1% Ensure greater selectivity in its work 5.6% Other 2.8% 56 World Bank Group Country Opinion Survey 2017: Madagascar F. The Future Role of the World Bank Group in Madagascar (continued) 2A. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Madagascar? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=212) Public financial management 47.2% Access to basic services 40.6% Jobs 36.3% Capacity of state institutions 29.2% Social safety nets 25.0% Malnutrition 23.6% Improving livelihoods 20.3% Access to justice systems 17.5% Security mechanisms 13.2% Social cohesion 8.0% Stimulating dialogue to promote peace and stability 8.0% Reducing gender based violence 6.1% Conflict resolution mechanisms 1.9% 2B. Which THREE areas below would benefit most from other donors in Percentage of Respondents Madagascar? (Choose no more than THREE) (Responses Combined; N=208) Malnutrition 37.5% Access to basic services 35.1% Jobs 26.9% Improving livelihoods 24.0% Public financial management 24.0% Social safety nets 23.6% Reducing gender based violence 21.2% Stimulating dialogue to promote peace and stability 21.2% Capacity of state institutions 18.3% Access to justice systems 16.3% Security mechanisms 15.4% Social cohesion 13.0% Conflict resolution mechanisms 4.8% 3. To what degree does the World Bank Group support with its resources Degree (financial, technical, knowledge and convening power)? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 1. Social cohesion 152 58 5.87 3.36 2. Public financial management 177 36 6.74 2.42 3. Reducing gender based violence 157 54 5.60 3.27 4. Access to justice systems 161 51 5.71 3.12 5. Security mechanisms 163 50 5.99 3.26 6. Conflict resolution mechanisms 159 53 5.58 3.41 7. Access to basic services 182 31 6.67 2.65 8. Capacity of state institutions 187 25 6.68 2.63 9. Jobs 173 39 5.97 2.98 10. Improving livelihoods 180 32 6.52 2.95 11. Malnutrition 184 29 6.80 2.61 12. Social safety nets 177 36 6.77 2.75 13. Stimulating dialogue to promote peace and stability 164 48 6.26 3.13 57 World Bank Group Country Opinion Survey 2017: Madagascar G. Communication and Information Sharing 1. How frequently do you interact with the World Bank Group now in Percentage of Respondents Madagascar? (N=212) Never 15.6% Less than once a year 17.5% Once a year to a few times a year 38.2% Less than once a month 10.4% At least once a month 12.3% At least once a week 6.1% 2. How much face to face access would you like to have with the World Bank Group in Madagascar (i.e., discussions, meetings, conferences, workshops, Percentage of Respondents training, etc.)? (Select only ONE response) (N=212) I prefer more frequent interactions with the World Bank Group 58.5% I prefer the frequency of my interactions with the World Bank Group to be just 25.5% about the same as they are currently I prefer less frequent interactions with the World Bank Group 2.8% I prefer to have no face to face interactions with the World Bank Group 0.5% Prefer not to answer 12.7% 3. How do you get most of your information about economic and social Percentage of Respondents development issues in Madagascar? (Choose no more than TWO) (Responses Combined; N=213) Internet 52.1% Local newspapers 42.3% Local television 26.3% Local radio 20.2% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 19.2% Periodicals 8.5% International television 6.6% International newspapers 6.1% International radio 4.7% Other 4.7% 4. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=212) e-Newsletters 47.2% World Bank Group’s seminars/workshops/conferences 32.1% World Bank Group’s publications and other written materials 32.1% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 30.2% World Bank Group’s website 27.4% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 14.6% Mobile phones 5.2% Other 2.4% 5. Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its Percentage of Respondents possession that is not on a list of exceptions? (N=211) Yes 24.6% No 75.4% 58 World Bank Group Country Opinion Survey 2017: Madagascar G. Communication and Information Sharing (continued) Percentage of Respondents 6. Do you have reliable access to the Internet? (N=211) Yes 85.3% No 14.7% Percentage of Respondents 7. Do you use/have you used the World Bank Group website? (N=211) Yes 63.0% No 37.0% 8. Do you currently consult the World Bank Group social media sites (e.g., Percentage of Respondents blogs, Facebook, Twitter, YouTube, and Flickr)? (N=211) Yes 30.3% No 69.7% 9. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=204) High speed/WiFi 83.3% Dial-up 16.7% 10. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for Percentage of Respondents information/knowledge that you can use in your work? (N=210) Weekly 21.0% Monthly 17.1% A few times a year 31.0% Rarely 21.4% Never 9.5% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 11. I find the World Bank Group’s websites easy to navigate 149 61 6.55 2.15 12. I find the information on the World Bank Group’s websites useful 149 60 7.15 2.14 13. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the 118 91 6.97 2.09 institution 14. When I need information from the World Bank Group I know how to find it 158 53 6.06 2.70 (e.g., whom to call, where to reach them, etc.) 15. The World Bank Group is responsive to my information requests and 115 95 6.17 2.47 inquiries 59 World Bank Group Country Opinion Survey 2017: Madagascar H. Background Information 1. Which of the following best describes your current position? (Select only Percentage of Respondents ONE response) (N=213) Employee of a Ministry, Ministerial Department or Implementation Agency 23.0% Office of Parliamentarian 15.5% NGO/Community Based Organization 10.3% Private Sector Organization 7.5% Media (press, radio, TV, web, etc.) 7.0% Academia/Research Institute/Think Tank 7.0% Bilateral/Multilateral Agency 6.6% Project Management Unit (PMU) overseeing implementation of project/ Consultant/Contractor working on World Bank Group supported project/ 3.8% program Office of Minister 2.8% Financial Sector/Private Bank 2.8% Independent Government Institution (i.e., Regulatory Agency, Central 2.8% Bank/oversight institution) Youth Group 2.3% Embassy/Diplomatic Office 1.9% Other 1.9% Office of the President, Prime Minister 1.4% Local Government Office or Staff 1.4% Private Foundation 0.9% Trade Union 0.9% 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=214) Other 11.7% Education 11.2% Health, nutrition, and population 11.2% Governance 11.2% Generalist (specialized in multiple sectors) 11.2% Social protection and labor 9.8% Finance and markets 7.0% Macroeconomics and fiscal management 4.2% Transport and ICT 4.2% Urban, rural, and social development 4.2% Environment and natural resources 3.7% Trade and competitiveness 3.3% Energy and extractives 1.9% Agriculture 1.9% Fragility, conflict and violence 0.9% Gender 0.9% Poverty 0.9% Water 0.5% 60 World Bank Group Country Opinion Survey 2017: Madagascar H. Background Information (continued) 3. Currently, do you professionally collaborate/work with the World Bank Percentage of Respondents Group (IDA, IFC, or MIGA) in your country? (N=213) Yes 39.4% No 60.6% 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Madagascar? (Select only ONE response) (N=199) The World Bank (IDA) 65.3% The International Finance Corporation (IFC) 6.0% The Multilateral Investment Guarantee Agency (MIGA) 2.0% Other 26.6% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=205) Yes 24.9% No 75.1% 6. If yes, what was your view of how the two institutions work together in Percentage of Respondents Madagascar? (Select only ONE response) (N=51) The two institutions work well together 45.1% The way the two institutions work together needs improvement 29.4% The two institutions do not work well together 5.9% Don't know 19.6% 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Madagascar? (Choose no more than TWO) (Responses Combined; N=206) Collaborate as part of my professional duties 39.3% Use World Bank Group reports/data 37.4% Observer (i.e., follow in media, discuss in informal conversations, etc.) 32.0% Use World Bank Group website for information, data, research, etc. 28.2% Engage in World Bank Group related/sponsored events/activities 24.3% Percentage of Respondents 8. What’s your gender? (N=214) Female 34.1% Male 65.9% Percentage of Respondents 9. Which best represents your geographic location? (N=214) Capital Antananarivo 68.7% Regions 31.3% 61 World Bank Group Country Opinion Survey 2017: Madagascar Appendix B: Responses to All Questions by Stakeholder Groups16  Office of President/Prime Minister/Minister N=9  Office of Parliamentarian N=33  Employee of a Ministry/PMU/Consultant on a WBG-supported Project N=57  Bilateral/ Multilateral Agency N=18  Private Sector/Financial Sector/Private Bank N=22  CSO N=31  Media N=15  Academia/Research Institute/Think Tank N=15  Other N=13 A. General Issues facing Madagascar In general, would you say that Madagascar is headed in ... ?* Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other The right direction 55.6% 25.8% 56.1% 27.8% 27.3% 16.1% 20.0% 6.7% 38.5% The wrong direction 22.2% 41.9% 19.3% 22.2% 36.4% 67.7% 33.3% 53.3% 38.5% Not sure 22.2% 32.3% 24.6% 50.0% 36.4% 16.1% 46.7% 40.0% 23.1% *Significantly different between stakeholder groups 16 Only 213 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 62 World Bank Group Country Opinion Survey 2017: Madagascar A. General Issues facing Madagascar (continued) Listed below are a number of development priorities in Madagascar. Please identify which of the following you consider the most important development priorities in Madagascar? (Choose no more than THREE) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Social protection* 0.0% 12.1% 42.1% 22.2% 4.5% 6.5% 33.3% 6.7% 0.0% Gender-based violence 0.0% 0.0% 7.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender equity 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Private sector development 0.0% 3.0% 10.5% 11.1% 18.2% 19.4% 13.3% 26.7% 7.7% Anti corruption 44.4% 63.6% 47.4% 38.9% 50.0% 45.2% 53.3% 60.0% 46.2% Security/reconciliation* 11.1% 30.3% 5.3% 5.6% 4.5% 3.2% 13.3% 6.7% 15.4% Public sector governance/reform 44.4% 27.3% 26.3% 33.3% 31.8% 45.2% 13.3% 20.0% 23.1% Malnutrition 0.0% 12.1% 10.5% 5.6% 0.0% 0.0% 0.0% 0.0% 15.4% Urban development 11.1% 0.0% 0.0% 5.6% 4.5% 0.0% 0.0% 0.0% 0.0% Energy/electricity* 11.1% 9.1% 5.3% 38.9% 22.7% 16.1% 13.3% 6.7% 15.4% Water and sanitation 11.1% 0.0% 0.0% 0.0% 4.5% 3.2% 0.0% 0.0% 0.0% Job creation/employment 22.2% 24.2% 17.5% 27.8% 9.1% 25.8% 26.7% 20.0% 15.4% Health 0.0% 6.1% 17.5% 11.1% 9.1% 3.2% 20.0% 26.7% 7.7% Financial markets 0.0% 3.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% Transport 0.0% 12.1% 0.0% 5.6% 9.1% 9.7% 6.7% 6.7% 15.4% Crime and violence 0.0% 9.1% 7.0% 5.6% 9.1% 3.2% 13.3% 6.7% 0.0% Agriculture, livestock, and fisheries 33.3% 18.2% 12.3% 16.7% 13.6% 35.5% 13.3% 6.7% 23.1% Trade and exports 0.0% 0.0% 1.8% 0.0% 4.5% 0.0% 0.0% 6.7% 0.0% Natural resource management 11.1% 6.1% 12.3% 5.6% 9.1% 9.7% 0.0% 0.0% 7.7% Climate change* 0.0% 0.0% 0.0% 11.1% 0.0% 9.7% 0.0% 0.0% 0.0% Poverty reduction 11.1% 15.2% 24.6% 0.0% 18.2% 12.9% 13.3% 13.3% 30.8% Education* 33.3% 6.1% 17.5% 38.9% 31.8% 25.8% 26.7% 60.0% 38.5% Judiciary reform 11.1% 15.2% 8.8% 0.0% 0.0% 3.2% 0.0% 6.7% 0.0% Economic growth* 22.2% 0.0% 10.5% 0.0% 22.7% 0.0% 6.7% 0.0% 23.1% Decentralization, local governance and 11.1% 15.2% 10.5% 5.6% 4.5% 16.1% 13.3% 6.7% 15.4% institutions Disaster risk management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% 6.7% 0.0% 0.0% Information and communications technology 11.1% 0.0% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social cohesion 0.0% 6.1% 3.5% 11.1% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 63 World Bank Group Country Opinion Survey 2017: Madagascar A. General Issues facing Madagascar (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Madagascar? (Choose no more than THREE) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Crime and violence 11.1% 3.0% 8.8% 0.0% 9.1% 3.2% 6.7% 0.0% 15.4% Economic growth 33.3% 21.2% 26.3% 33.3% 31.8% 25.8% 20.0% 13.3% 15.4% Disaster risk management 0.0% 0.0% 1.8% 5.6% 4.5% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 12.1% 8.8% 0.0% 18.2% 9.7% 0.0% 13.3% 23.1% Decentralization, local governance and 44.4% 30.3% 24.6% 22.2% 13.6% 16.1% 13.3% 26.7% 7.7% institutions Information and communications technology 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social protection* 0.0% 6.1% 29.8% 22.2% 9.1% 0.0% 26.7% 13.3% 7.7% Health 22.2% 15.2% 17.5% 11.1% 4.5% 3.2% 20.0% 13.3% 0.0% Trade and exports 0.0% 0.0% 1.8% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% Transport 0.0% 12.1% 3.5% 16.7% 9.1% 9.7% 13.3% 6.7% 7.7% Energy/electricity 11.1% 6.1% 1.8% 11.1% 22.7% 6.5% 6.7% 0.0% 0.0% Anti corruption 33.3% 48.5% 36.8% 16.7% 27.3% 45.2% 46.7% 40.0% 15.4% Judiciary reform 22.2% 9.1% 7.0% 11.1% 4.5% 6.5% 6.7% 13.3% 0.0% Water and sanitation 0.0% 0.0% 1.8% 0.0% 4.5% 3.2% 6.7% 0.0% 0.0% Social cohesion 0.0% 0.0% 3.5% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% Job creation/employment 11.1% 33.3% 26.3% 33.3% 22.7% 25.8% 26.7% 46.7% 30.8% Agriculture, livestock, and fisheries 11.1% 30.3% 21.1% 22.2% 18.2% 29.0% 33.3% 20.0% 30.8% Security/reconciliation 0.0% 9.1% 7.0% 0.0% 0.0% 0.0% 6.7% 0.0% 23.1% Financial markets 11.1% 0.0% 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% 7.7% Public sector governance/reform 22.2% 15.2% 14.0% 5.6% 22.7% 25.8% 6.7% 20.0% 30.8% Gender equity 0.0% 0.0% 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% Private sector development 0.0% 6.1% 14.0% 16.7% 18.2% 16.1% 13.3% 13.3% 15.4% Education 33.3% 18.2% 21.1% 50.0% 27.3% 38.7% 40.0% 53.3% 30.8% Malnutrition 11.1% 3.0% 3.5% 5.6% 0.0% 9.7% 6.7% 0.0% 15.4% Urban development 11.1% 0.0% 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% Gender-based violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 11.1% 21.2% 15.8% 5.6% 9.1% 19.4% 0.0% 6.7% 7.7% *Significantly different between stakeholder groups 64 World Bank Group Country Opinion Survey 2017: Madagascar A. General Issues facing Madagascar (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster inc ome growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Madagascar? (Choose no more than TWO) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Better quality public services 33.3% 28.1% 28.1% 22.2% 22.7% 22.6% 60.0% 13.3% 15.4% Better entrepreneurial opportunities 0.0% 0.0% 14.0% 27.8% 18.2% 22.6% 0.0% 20.0% 23.1% A growing middle class 11.1% 9.4% 10.5% 22.2% 13.6% 9.7% 26.7% 0.0% 7.7% Better opportunity for the poor who live in 33.3% 12.5% 22.8% 27.8% 18.2% 29.0% 6.7% 6.7% 23.1% rural areas Better opportunity for the poor who live in 0.0% 6.3% 7.0% 5.6% 0.0% 3.2% 0.0% 0.0% 0.0% urban areas Consistent economic growth 22.2% 28.1% 21.1% 16.7% 31.8% 25.8% 6.7% 40.0% 23.1% More reliable social safety net* 11.1% 9.4% 26.3% 11.1% 9.1% 0.0% 20.0% 6.7% 0.0% Greater access to electricity in rural areas 22.2% 6.3% 1.8% 0.0% 9.1% 6.5% 6.7% 0.0% 0.0% Better roads to connect cities and rural areas 0.0% 31.3% 19.3% 22.2% 4.5% 25.8% 33.3% 20.0% 30.8% Greater access to micro-finance for the poor 0.0% 6.3% 8.8% 0.0% 4.5% 0.0% 0.0% 0.0% 7.7% Greater voice and participation for citizens to 0.0% 6.3% 3.5% 11.1% 4.5% 16.1% 0.0% 6.7% 7.7% help ensure greater accountability Education and training that better ensure job 22.2% 28.1% 15.8% 27.8% 31.8% 16.1% 26.7% 53.3% 30.8% opportunity Greater access to health and nutrition for 0.0% 6.3% 12.3% 0.0% 9.1% 0.0% 13.3% 6.7% 7.7% citizens Better employment opportunities for young 33.3% 18.8% 5.3% 0.0% 4.5% 12.9% 0.0% 13.3% 15.4% people Better employment opportunities for women 0.0% 0.0% 3.5% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% Other 11.1% 3.1% 1.8% 5.6% 9.1% 3.2% 0.0% 6.7% 7.7% *Significantly different between stakeholder groups Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem, or not a problem at all in Madagascar? (Select only ONE response) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other A very big problem 66.7% 93.9% 64.9% 66.7% 50.0% 61.3% 80.0% 73.3% 76.9% A moderately big problem 33.3% 6.1% 28.1% 33.3% 40.9% 29.0% 20.0% 26.7% 23.1% A small problem 0.0% 0.0% 5.3% 0.0% 4.5% 6.5% 0.0% 0.0% 0.0% Not a problem at all 0.0% 0.0% 1.8% 0.0% 4.5% 3.2% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 65 World Bank Group Country Opinion Survey 2017: Madagascar A. General Issues facing Madagascar (continued) In your view, is climate change a very serious problem, somewhat serious, not too serious, or not a problem in your country?* (Select only ONE response) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other A very serious problem 66.7% 87.9% 77.2% 94.4% 36.4% 74.2% 60.0% 60.0% 46.2% A somewhat serious problem 22.2% 9.1% 21.1% 5.6% 45.5% 19.4% 40.0% 40.0% 53.8% Not too serious problem 11.1% 3.0% 1.8% 0.0% 13.6% 3.2% 0.0% 0.0% 0.0% Not a problem 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups In your view, is early childhood development (i.e. nutrition, growth, care, and education) a very important, moderately important, slightly important, or not an important development priority in Madagascar?* (Select only ONE response) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other A very important development priority 88.9% 84.8% 82.5% 72.2% 68.2% 83.9% 40.0% 86.7% 58.3% A moderately important development 0.0% 15.2% 17.5% 22.2% 22.7% 9.7% 60.0% 13.3% 41.7% priority A slightly important development priority 11.1% 0.0% 0.0% 0.0% 9.1% 3.2% 0.0% 0.0% 0.0% Not an important development priority 0.0% 0.0% 0.0% 5.6% 0.0% 3.2% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups B. Overall Attitudes toward the World Bank Group Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World Bank 9 5.56 2.07 32 5.38 2.60 57 5.95 2.50 18 6.28 1.18 22 5.91 2.31 31 4.61 1.86 15 6.47 1.96 15 5.60 1.76 13 5.00 1.78 Group in Madagascar? (1-Not familiar at all, 10-Extremely familiar) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank 9 4.33 2.78 28 5.93 2.28 55 5.98 2.36 18 5.94 1.59 18 6.17 2.12 29 4.76 1.43 14 5.71 2.05 13 5.46 1.81 12 6.17 1.40 Group’s effectiveness in Madagascar. (1-Not effective at all, 10-Very effective) 66 World Bank Group Country Opinion Survey 2017: Madagascar B. Overall Attitudes toward the World Bank Group (continued) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Madagascar solve its most 9 5.56 3.00 28 6.39 2.28 51 6.37 2.25 18 6.61 1.54 19 6.32 1.67 26 6.08 2.10 15 6.07 2.05 14 6.21 2.15 12 6.08 1.73 complicated development challenges? (1-To no degree at all, 10-To a very significant degree) When thinking about how the World Bank Group can have the most impact on development results in Madagascar, in which sectors do you believe the World Bank Group should focus most of its resources in Madagascar? (Choose no more than THREE) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Malnutrition 33.3% 3.0% 12.3% 16.7% 0.0% 6.7% 13.3% 13.3% 7.7% Water and sanitation 11.1% 6.1% 5.3% 0.0% 9.1% 3.3% 13.3% 6.7% 0.0% Job creation/employment* 0.0% 33.3% 38.6% 16.7% 27.3% 20.0% 13.3% 6.7% 15.4% Gender-based violence 0.0% 0.0% 3.5% 0.0% 0.0% 0.0% 0.0% 6.7% 0.0% Health 11.1% 18.2% 15.8% 5.6% 4.5% 3.3% 13.3% 0.0% 23.1% Financial markets 0.0% 3.0% 7.0% 0.0% 4.5% 3.3% 0.0% 6.7% 7.7% Social protection* 0.0% 0.0% 26.3% 22.2% 0.0% 6.7% 13.3% 13.3% 0.0% Social cohesion 0.0% 0.0% 1.8% 0.0% 4.5% 0.0% 0.0% 6.7% 0.0% Gender equity* 11.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Private sector development 0.0% 3.0% 19.3% 27.8% 31.8% 16.7% 13.3% 20.0% 7.7% Education 33.3% 30.3% 17.5% 22.2% 27.3% 43.3% 33.3% 40.0% 30.8% Public sector governance/reform 22.2% 24.2% 12.3% 50.0% 22.7% 23.3% 20.0% 33.3% 23.1% Security/reconciliation* 0.0% 6.1% 5.3% 0.0% 0.0% 0.0% 0.0% 6.7% 23.1% Energy/electricity 22.2% 12.1% 14.0% 38.9% 22.7% 10.0% 26.7% 6.7% 15.4% Urban development 0.0% 3.0% 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% Judiciary reform* 22.2% 12.1% 5.3% 0.0% 0.0% 6.7% 6.7% 26.7% 0.0% Economic growth* 0.0% 3.0% 10.5% 22.2% 27.3% 6.7% 26.7% 0.0% 38.5% Disaster risk management 0.0% 0.0% 1.8% 5.6% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 3.5% 0.0% 4.5% 0.0% 0.0% 0.0% 7.7% Decentralization, local governance and 22.2% 15.2% 15.8% 5.6% 13.6% 30.0% 20.0% 26.7% 0.0% institutions Information and communications technology 11.1% 0.0% 1.8% 5.6% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 22.2% 3.0% 1.8% 0.0% 4.5% 0.0% 6.7% 6.7% 0.0% Transport 0.0% 21.2% 12.3% 16.7% 18.2% 6.7% 6.7% 6.7% 7.7% Agriculture, livestock, and fisheries 33.3% 24.2% 21.1% 11.1% 13.6% 40.0% 26.7% 13.3% 15.4% Trade and exports 0.0% 0.0% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 0.0% 5.3% 0.0% 18.2% 13.3% 6.7% 0.0% 0.0% Climate change 0.0% 0.0% 3.5% 5.6% 0.0% 6.7% 0.0% 0.0% 0.0% Poverty reduction 11.1% 36.4% 17.5% 5.6% 13.6% 6.7% 13.3% 20.0% 23.1% Anti corruption 33.3% 42.4% 17.5% 22.2% 27.3% 33.3% 20.0% 33.3% 30.8% *Significantly different between stakeholder groups 67 World Bank Group Country Opinion Survey 2017: Madagascar B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Madagascar? Office of Employee of a Bilateral/ Private Sector/ Academia/ Greatest Value President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Bringing together different groups of 0.0% 13.3% 3.5% 0.0% 9.1% 6.5% 6.7% 0.0% 7.7% stakeholders Capacity development related to World Bank 11.1% 30.0% 10.5% 5.6% 18.2% 12.9% 6.7% 20.0% 7.7% Group supported projects Stand-alone technical assistance 11.1% 0.0% 3.5% 16.7% 9.1% 0.0% 0.0% 0.0% 0.0% Policy advice, studies, analyses 0.0% 6.7% 3.5% 5.6% 0.0% 6.5% 6.7% 6.7% 0.0% Financial resources* 33.3% 16.7% 12.3% 50.0% 22.7% 19.4% 6.7% 20.0% 38.5% Data and statistics 0.0% 3.3% 7.0% 0.0% 4.5% 19.4% 13.3% 13.3% 23.1% Promoting knowledge sharing 0.0% 0.0% 3.5% 0.0% 9.1% 6.5% 6.7% 6.7% 0.0% Helping ministries implement development 33.3% 23.3% 54.4% 16.7% 22.7% 19.4% 20.0% 20.0% 23.1% projects and reforms* Mobilizing third party financial resources* 0.0% 6.7% 0.0% 5.6% 4.5% 6.5% 33.3% 0.0% 0.0% Donor coordination 11.1% 0.0% 1.8% 0.0% 0.0% 3.2% 0.0% 6.7% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% 0.0% *Significantly different between stakeholder groups Office of Employee of a Bilateral/ Private Sector/ Academia/ 2nd Greatest Value President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Bringing together different groups of 0.0% 0.0% 3.5% 0.0% 0.0% 13.3% 6.7% 16.7% 7.7% stakeholders Capacity development related to World Bank 33.3% 23.3% 31.6% 22.2% 18.2% 10.0% 13.3% 0.0% 23.1% Group supported projects Stand-alone technical assistance 0.0% 3.3% 3.5% 0.0% 4.5% 10.0% 0.0% 8.3% 7.7% Policy advice, studies, analyses 0.0% 6.7% 8.8% 5.6% 13.6% 10.0% 6.7% 8.3% 0.0% Financial resources 0.0% 30.0% 10.5% 16.7% 18.2% 20.0% 13.3% 16.7% 15.4% Data and statistics* 11.1% 0.0% 3.5% 22.2% 0.0% 3.3% 6.7% 0.0% 0.0% Promoting knowledge sharing 11.1% 0.0% 7.0% 0.0% 4.5% 13.3% 20.0% 8.3% 0.0% Helping ministries implement development 22.2% 16.7% 19.3% 16.7% 18.2% 10.0% 20.0% 16.7% 23.1% projects and reforms Mobilizing third party financial resources 0.0% 10.0% 5.3% 11.1% 13.6% 3.3% 0.0% 0.0% 15.4% Donor coordination 11.1% 10.0% 7.0% 5.6% 9.1% 6.7% 6.7% 8.3% 7.7% Other 11.1% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% 8.3% 0.0% *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2017: Madagascar B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Madagascar? (Choose no more than TWO) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Not client focused 0.0% 3.0% 3.5% 5.6% 4.5% 3.2% 0.0% 6.7% 0.0% Not willing to openly criticize policies and 0.0% 42.4% 14.0% 22.2% 27.3% 12.9% 13.3% 13.3% 23.1% reform efforts in the country* Staff too inaccessible 0.0% 3.0% 7.0% 0.0% 4.5% 12.9% 6.7% 20.0% 0.0% World Bank Group’s processes too slow 11.1% 15.2% 24.6% 11.1% 4.5% 9.7% 6.7% 6.7% 38.5% Not aligned with other donors’ work 11.1% 0.0% 1.8% 5.6% 0.0% 3.2% 6.7% 0.0% 0.0% Not aligned with country priorities 22.2% 21.2% 22.8% 0.0% 27.3% 29.0% 13.3% 26.7% 0.0% Not adequately sensitive to political/social 22.2% 24.2% 24.6% 16.7% 27.3% 6.5% 33.3% 6.7% 30.8% realities in Madagascar Too influenced by developed countries 0.0% 6.1% 19.3% 22.2% 13.6% 9.7% 26.7% 6.7% 0.0% Not exploring alternative policy options 0.0% 3.0% 5.3% 0.0% 9.1% 0.0% 13.3% 0.0% 0.0% Not collaborating enough with stakeholders 0.0% 9.1% 10.5% 11.1% 13.6% 38.7% 6.7% 20.0% 15.4% outside the Government* Its advice and strategies do not lend 22.2% 0.0% 8.8% 5.6% 22.7% 12.9% 0.0% 13.3% 0.0% themselves to practical problem solving Not enough public disclosure of its work 33.3% 30.3% 12.3% 16.7% 4.5% 16.1% 13.3% 40.0% 15.4% Arrogant in its approach* 0.0% 3.0% 1.8% 33.3% 0.0% 3.2% 20.0% 6.7% 0.0% World Bank Group’s processes too complex 22.2% 12.1% 15.8% 16.7% 9.1% 6.5% 20.0% 6.7% 23.1% The credibility of its knowledge/data 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other* 22.2% 0.0% 1.8% 0.0% 0.0% 0.0% 0.0% 6.7% 15.4% Don’t know 0.0% 9.1% 10.5% 11.1% 9.1% 9.7% 0.0% 0.0% 15.4% *Significantly different between stakeholder groups To what extent do you believe that the World Bank Group’s work and support help the poorest in Madagascar? (Select only ONE response) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other To a fully sufficient degree 11.1% 21.2% 24.6% 11.1% 0.0% 3.2% 13.3% 6.7% 15.4% To a somewhat sufficient degree 22.2% 27.3% 26.3% 44.4% 27.3% 22.6% 66.7% 46.7% 23.1% To a somewhat insufficient degree 22.2% 21.2% 29.8% 44.4% 45.5% 41.9% 13.3% 20.0% 23.1% To a very insufficient degree 33.3% 21.2% 12.3% 0.0% 18.2% 25.8% 6.7% 20.0% 23.1% Don’t know 11.1% 9.1% 7.0% 0.0% 9.1% 6.5% 0.0% 6.7% 15.4% 69 World Bank Group Country Opinion Survey 2017: Madagascar B. Overall Attitudes toward the World Bank Group (continued) In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Beneficiaries 44.4% 27.3% 45.6% 33.3% 31.8% 16.1% 33.3% 40.0% 46.2% Youth/university groups 0.0% 12.1% 12.3% 5.6% 4.5% 16.1% 13.3% 6.7% 7.7% Private sector* 22.2% 6.1% 19.3% 38.9% 72.7% 29.0% 40.0% 40.0% 46.2% Local government* 77.8% 51.5% 45.6% 38.9% 9.1% 48.4% 33.3% 13.3% 38.5% Donor community 0.0% 6.1% 7.0% 11.1% 0.0% 3.2% 0.0% 0.0% 0.0% NGOs/Community Based Organizations* 33.3% 30.3% 31.6% 11.1% 22.7% 61.3% 13.3% 26.7% 15.4% Academia/think tanks/research institutes* 22.2% 0.0% 10.5% 22.2% 18.2% 6.5% 0.0% 46.7% 7.7% Parliament* 0.0% 45.5% 1.8% 5.6% 4.5% 0.0% 0.0% 0.0% 0.0% Foundations 0.0% 3.0% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% Media* 0.0% 3.0% 0.0% 0.0% 0.0% 3.2% 40.0% 0.0% 0.0% Emerging donors 0.0% 9.1% 5.3% 5.6% 13.6% 0.0% 0.0% 6.7% 0.0% UN agencies 0.0% 6.1% 8.8% 16.7% 4.5% 0.0% 0.0% 0.0% 15.4% Regional organizations (e.g., SADC, COMESA, 0.0% 0.0% 5.3% 0.0% 4.5% 6.5% 0.0% 0.0% 0.0% COI) Other 0.0% 0.0% 1.8% 0.0% 4.5% 0.0% 6.7% 6.7% 7.7% Don’t know 0.0% 0.0% 1.8% 5.6% 4.5% 0.0% 6.7% 6.7% 7.7% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group’s work in Madagascar? (1-Strongly disagree, 10-Strongly agree) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a 8 5.75 2.49 31 6.48 2.36 57 6.68 2.44 18 6.89 1.57 21 6.10 2.10 30 5.57 2.56 14 6.57 2.50 15 5.80 2.24 12 7.83 2.66 relevant role in development in Madagascar The World Bank Group’s work is aligned with what I 9 4.67 2.69 31 5.39 2.49 57 6.25 2.57 17 6.18 1.55 20 5.40 2.11 29 4.38 1.93 14 5.64 2.06 15 4.53 2.17 12 7.00 2.30 consider the development priorities for Madagascar* *Significantly different between stakeholder groups 70 World Bank Group Country Opinion Survey 2017: Madagascar B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Madagascar, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs 8 5.13 2.17 22 5.73 1.98 50 5.80 2.45 16 4.94 1.73 16 4.94 1.84 25 4.76 1.67 13 6.00 1.63 13 4.77 2.31 12 5.33 1.23 Flexibility (in terms of the institution’s products and 8 5.00 2.27 16 5.38 2.28 51 5.33 2.12 16 4.44 1.79 17 4.59 2.24 23 4.17 1.59 12 5.33 2.19 13 4.38 1.80 12 6.33 2.10 services) Flexibility (in terms of changing country circumstances) 8 5.25 2.43 15 5.27 2.58 51 5.37 2.23 16 4.38 1.93 18 4.89 2.22 25 4.36 1.60 13 5.77 1.96 12 5.00 1.60 11 5.64 1.43 Being inclusive 7 5.57 2.51 20 5.25 2.57 45 6.22 2.21 13 5.31 1.97 16 5.81 1.91 25 5.16 2.25 13 6.92 2.22 12 5.42 2.11 8 6.13 2.10 Openness (sharing data and other information) 8 5.75 2.49 18 6.00 2.20 51 6.57 2.56 17 6.47 1.91 19 6.95 1.03 29 6.34 2.24 15 7.47 1.73 14 6.14 1.70 11 5.73 3.50 Collaboration with the Government 8 6.25 2.25 27 6.81 2.22 52 7.19 2.13 17 6.94 1.68 18 5.89 1.91 27 6.44 1.76 14 6.29 1.73 14 6.14 2.14 12 6.67 1.72 The speed in which it gets things accomplished on the 8 4.88 1.96 23 5.48 2.56 50 5.94 2.39 17 5.18 1.78 18 5.11 1.81 25 4.80 2.22 13 5.54 1.90 12 5.67 2.39 12 5.75 1.48 ground Helping to bring discipline/effective supervision to 8 6.13 1.96 20 6.35 2.60 50 6.94 2.15 15 6.07 1.58 20 6.25 2.07 25 5.68 2.30 14 6.14 2.11 11 5.91 2.47 11 5.82 2.09 implementation of investment projects Collaboration with civil society 8 5.75 2.05 16 5.50 2.97 49 6.31 2.40 13 5.15 1.63 18 5.78 1.80 29 5.14 2.50 14 6.36 1.95 13 4.69 1.80 11 5.55 3.08 Staff accessibility 7 5.43 2.07 16 4.69 2.87 47 5.87 2.35 18 6.50 2.23 17 5.59 2.60 26 4.73 2.22 14 6.29 2.43 11 5.00 2.37 8 6.50 1.60 Collaboration with other donors and development 8 6.00 1.85 21 6.38 2.22 46 6.78 2.24 17 6.41 2.18 14 6.29 1.68 27 5.93 1.88 13 7.23 1.59 9 6.11 1.83 11 6.82 1.83 partners Collaboration with the private sector 8 5.75 1.91 21 5.71 2.43 48 6.23 2.44 14 5.86 1.35 21 5.33 2.03 26 5.19 2.12 14 6.29 1.77 11 4.64 1.91 12 5.58 3.23 Collaboration with the UN* 7 6.71 1.70 21 7.67 1.68 45 7.71 1.90 14 6.50 1.65 13 6.54 2.11 23 5.91 2.21 13 7.23 2.20 11 5.91 2.34 10 7.20 2.04 Straightforwardness and honesty 8 5.38 2.56 18 6.17 2.57 49 6.78 2.76 15 6.40 2.10 15 6.33 1.59 24 5.58 2.39 12 7.00 1.71 11 5.91 2.81 8 7.25 2.49 Treating clients and stakeholders in Madagascar with 8 5.50 2.56 21 6.95 2.42 48 7.10 2.29 16 6.25 2.41 16 6.94 1.88 26 5.81 2.30 12 7.58 1.51 10 5.40 2.80 8 7.75 2.60 respect Being a long-term partner 8 6.13 2.53 23 6.96 2.29 48 7.52 2.41 16 7.31 1.54 18 7.17 2.23 27 6.96 2.38 14 6.93 1.98 13 6.31 2.75 12 8.58 2.15 *Significantly different between stakeholder groups To what extent does the World Bank Group partner with the right people to support work on the ground in Madagascar?* (Select only ONE response) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Nearly never 22.2% 9.1% 1.8% 0.0% 0.0% 3.2% 0.0% 6.7% 0.0% Rarely 11.1% 27.3% 8.8% 0.0% 13.6% 12.9% 0.0% 26.7% 23.1% Sometimes 11.1% 18.2% 42.1% 44.4% 22.7% 48.4% 60.0% 26.7% 0.0% Nearly always 33.3% 12.1% 26.3% 33.3% 27.3% 6.5% 6.7% 26.7% 38.5% Don’t know 11.1% 18.2% 15.8% 16.7% 27.3% 25.8% 13.3% 13.3% 23.1% Prefer not to answer 11.1% 15.2% 5.3% 5.6% 9.1% 3.2% 20.0% 0.0% 15.4% *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2017: Madagascar B. Overall Attitudes toward the World Bank Group (continued) Which TWO UN organizations do you think it is most important for the World Bank Group to partner with, to tackle the challenges of fragility in Madagascar? (Select no more than TWO) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other World Food Program* 33.3% 39.4% 21.1% 16.7% 4.5% 25.8% 46.7% 42.9% 15.4% World Health Organization 33.3% 33.3% 21.1% 16.7% 27.3% 9.7% 13.3% 14.3% 38.5% United Nations Development Program 33.3% 69.7% 50.9% 38.9% 54.5% 64.5% 40.0% 64.3% 61.5% United Nations Peacekeeping 0.0% 3.0% 5.3% 5.6% 0.0% 3.2% 20.0% 7.1% 0.0% International Monetary Fund 22.2% 18.2% 21.1% 33.3% 45.5% 29.0% 6.7% 14.3% 46.2% The United Nations International Children's 33.3% 30.3% 63.2% 44.4% 31.8% 19.4% 13.3% 50.0% 15.4% Emergency Fund* None. I don’t believe the World Bank Group 0.0% 0.0% 5.3% 0.0% 9.1% 9.7% 13.3% 0.0% 0.0% needs to partner with the UN organizations. Don’t know 11.1% 0.0% 1.8% 5.6% 4.5% 12.9% 0.0% 0.0% 7.7% Prefer not to answer* 11.1% 3.0% 1.8% 16.7% 0.0% 3.2% 20.0% 7.1% 0.0% *Significantly different between stakeholder groups When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than THREE) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Poor coordination within the World Bank 11.1% 0.0% 7.0% 0.0% 0.0% 6.5% 6.7% 0.0% 0.0% Group Political pressures and other vested interests 22.2% 36.4% 35.1% 33.3% 47.6% 22.6% 46.7% 20.0% 38.5% Reforms are not well thought out in light of 66.7% 30.3% 24.6% 44.4% 14.3% 41.9% 13.3% 33.3% 15.4% country challenges* Poor coordination within the Government 11.1% 3.0% 17.5% 5.6% 9.5% 9.7% 33.3% 6.7% 7.7% The Government works inefficiently* 33.3% 63.6% 12.3% 44.4% 42.9% 48.4% 33.3% 73.3% 53.8% Poor donor coordination 0.0% 6.1% 10.5% 22.2% 0.0% 3.2% 0.0% 0.0% 0.0% The World Bank Group is not sensitive enough to political/social realities on the 22.2% 48.5% 33.3% 38.9% 42.9% 29.0% 0.0% 20.0% 7.7% ground* Lack of/inadequate levels of capacity in 44.4% 15.2% 22.8% 33.3% 33.3% 16.1% 40.0% 40.0% 30.8% Government There is not an adequate level of citizen/civil 11.1% 21.2% 28.1% 11.1% 38.1% 51.6% 13.3% 40.0% 30.8% society participation* The World Bank Group works too slowly* 22.2% 3.0% 17.5% 0.0% 0.0% 0.0% 6.7% 0.0% 7.7% The World Bank Group does not do 0.0% 18.2% 7.0% 11.1% 4.8% 0.0% 6.7% 6.7% 15.4% adequately follow through/follow up Ongoing conflict and instability 22.2% 24.2% 31.6% 11.1% 19.0% 9.7% 46.7% 20.0% 38.5% Inadequate funding 11.1% 15.2% 7.0% 0.0% 9.5% 12.9% 20.0% 6.7% 15.4% Other 11.1% 3.0% 1.8% 0.0% 0.0% 6.5% 0.0% 6.7% 0.0% *Significantly different between stakeholder groups 72 World Bank Group Country Opinion Survey 2017: Madagascar C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Madagascar? (1-Not effective at all, 10-Very effective) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Social protection* 7 4.14 1.86 20 5.50 2.63 46 6.59 2.52 12 4.83 2.41 16 4.69 2.36 22 4.50 1.77 15 5.00 2.07 10 5.00 2.58 6 3.33 1.86 Gender equity 6 6.00 3.03 14 6.14 2.32 42 5.98 2.29 9 5.67 1.66 14 5.21 2.61 22 5.00 1.63 12 5.50 2.02 7 4.57 1.72 6 5.00 1.55 Private sector development* 7 3.86 2.67 15 5.53 2.23 49 6.20 2.03 14 6.07 1.54 19 5.47 2.04 27 4.78 1.42 14 5.29 2.20 11 3.82 1.72 9 4.11 2.15 Social cohesion* 6 5.17 2.14 13 5.85 2.19 44 5.75 2.21 10 5.30 1.49 16 4.44 2.45 25 4.12 1.27 12 4.58 1.44 11 3.55 1.57 6 4.50 1.05 Education* 7 6.00 2.08 20 6.80 2.31 52 6.87 2.35 16 5.69 2.27 19 5.32 2.08 29 5.83 2.24 15 6.47 1.88 13 4.69 2.69 9 5.89 1.05 Public sector governance/reform* 8 5.25 2.38 20 6.00 2.45 51 6.61 2.63 16 6.00 1.32 20 5.35 2.16 26 5.38 2.47 14 4.93 1.27 12 4.42 2.39 9 4.89 1.96 Malnutrition 6 5.67 2.34 22 6.32 2.15 53 6.30 2.45 13 5.85 2.38 17 5.82 1.78 24 5.04 1.97 15 5.80 1.61 12 5.08 3.06 9 6.78 1.86 Energy/electricity 7 4.00 1.91 21 4.57 2.42 43 5.67 2.54 15 5.07 1.91 19 5.37 2.09 24 4.04 1.92 14 4.79 2.33 8 4.38 2.07 7 4.00 2.94 Job creation/employment 7 3.86 2.12 19 4.58 2.43 48 5.54 2.67 11 4.82 1.54 18 4.11 2.25 24 4.08 1.61 14 4.14 1.66 11 3.82 2.75 9 3.67 2.12 Health 6 4.67 2.25 24 6.38 2.30 51 6.69 2.25 15 5.40 1.99 17 5.76 1.71 26 5.19 2.12 14 5.36 1.95 13 5.46 2.40 9 5.89 1.62 Financial markets 7 4.57 2.51 16 5.56 2.16 39 5.97 2.25 10 6.10 1.20 17 5.29 2.37 20 4.00 1.62 13 5.23 1.88 8 5.63 2.20 5 5.60 1.14 Transport 7 4.57 2.37 21 5.38 2.36 46 6.07 2.59 14 5.07 2.16 17 5.65 2.12 24 5.13 2.15 12 5.50 2.15 8 5.00 1.41 8 6.62 2.00 Agriculture, livestock, and fisheries 6 5.00 1.90 21 5.86 2.20 51 6.43 2.55 10 5.40 1.51 17 5.35 2.09 27 4.93 1.88 13 5.77 2.01 9 4.89 1.83 8 7.13 1.73 Trade and exports 7 4.29 2.56 12 5.08 2.19 44 5.61 2.43 11 5.55 1.81 16 5.38 2.13 21 4.67 1.65 12 4.83 1.99 8 4.75 1.28 5 6.00 1.22 Gender-based violence 5 5.80 3.11 15 5.47 2.42 45 5.56 2.42 6 3.67 3.27 11 4.00 2.57 20 4.25 1.59 12 5.58 1.73 8 4.00 1.60 6 4.67 1.97 Natural resource management 6 4.67 2.34 17 6.76 1.99 46 6.13 2.63 14 5.21 1.85 18 5.33 2.06 26 5.08 2.08 13 5.62 1.76 11 4.64 1.91 9 5.78 1.64 Climate change 6 4.50 2.35 17 6.53 2.15 44 5.73 2.65 13 5.15 1.57 17 5.24 2.39 25 5.12 2.07 14 5.93 1.69 7 4.43 2.07 7 6.00 1.15 Poverty reduction 8 5.00 2.62 24 4.92 2.39 51 6.25 2.83 17 5.12 2.32 21 4.86 2.39 27 4.85 2.05 14 5.50 1.65 12 4.83 2.48 10 6.20 1.62 Anti corruption 8 4.88 2.90 24 4.71 2.77 51 5.67 2.82 17 5.12 1.54 19 5.11 2.23 27 4.74 2.57 13 4.85 1.52 12 4.00 2.37 9 7.00 1.87 Crime and violence* 6 4.67 2.58 20 4.10 2.31 42 4.98 2.61 7 3.43 1.62 13 3.92 2.06 22 3.55 1.50 12 4.67 1.72 10 3.50 2.01 6 6.67 2.88 Economic growth 7 5.14 2.27 25 5.88 2.42 49 6.08 2.51 17 5.53 1.91 19 5.68 1.70 25 5.04 2.17 13 5.77 2.05 11 4.73 2.61 9 7.22 1.20 Disaster risk management 6 5.33 3.08 22 5.59 2.04 48 6.25 2.56 11 4.82 1.17 15 5.00 2.20 24 5.17 1.79 14 5.50 1.91 10 4.70 1.57 8 6.50 1.93 Equality of opportunity 6 4.33 3.33 18 5.11 2.54 45 5.78 2.51 10 5.00 1.83 14 4.93 2.16 21 4.52 1.83 13 5.23 1.74 9 4.00 2.06 7 4.57 1.27 Decentralization, local governance and institutions 8 5.38 2.13 19 4.16 2.71 50 5.98 2.63 14 5.79 1.19 18 5.33 1.91 25 5.48 2.26 14 5.21 2.08 11 4.64 2.42 6 5.50 1.22 *Significantly different between stakeholder groups Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help 8 5.38 2.33 28 6.07 2.39 54 6.26 2.16 18 6.11 1.53 21 5.33 1.85 28 4.93 1.88 14 6.14 1.41 15 5.47 2.10 9 6.22 1.72 to achieve development results in Madagascar? (1-To no degree at all, 10-To a very significant degree) 73 World Bank Group Country Opinion Survey 2017: Madagascar C. World Bank Group’s Effectiveness and Results (continued) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group help to build/strengthen existing country systems in 8 5.63 2.62 26 5.65 2.12 47 6.19 1.87 16 5.63 1.67 21 6.00 1.92 25 5.32 1.95 13 5.62 2.14 12 5.00 2.17 10 6.30 2.00 Madagascar? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Madagascar? (1-Strongly disagree, 10-Strongly agree) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 9 5.22 2.82 29 5.72 2.10 50 5.76 2.40 16 5.38 2.06 19 5.32 2.47 26 4.50 2.08 14 5.57 2.34 15 4.40 1.84 10 6.30 1.89 needs of Madagascar The World Bank Group meets Madagascar’s needs for 9 5.78 2.86 24 4.92 1.67 51 6.10 2.30 16 6.06 1.91 21 5.90 2.14 27 5.41 1.93 14 5.71 2.30 14 4.36 2.13 10 6.50 2.32 knowledge services D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Weekly 11.1% 0.0% 15.8% 16.7% 9.1% 3.2% 33.3% 6.7% 16.7% Monthly 33.3% 22.6% 22.8% 38.9% 13.6% 16.1% 40.0% 20.0% 16.7% A few times a year 55.6% 38.7% 36.8% 38.9% 45.5% 38.7% 20.0% 60.0% 33.3% Rarely 0.0% 25.8% 21.1% 5.6% 18.2% 32.3% 6.7% 6.7% 33.3% Never 0.0% 12.9% 3.5% 0.0% 13.6% 9.7% 0.0% 6.7% 0.0% 74 World Bank Group Country Opinion Survey 2017: Madagascar D. The World Bank Group’s Knowledge Work and Activities (continued) In Madagascar, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 8 6.50 2.33 25 5.84 1.86 50 6.76 2.11 17 6.59 1.37 18 7.17 1.79 24 5.67 2.22 14 6.43 2.14 12 5.42 2.39 12 7.08 2.35 Include appropriate level of stakeholder involvement 8 5.75 1.98 21 5.43 1.91 49 6.20 2.22 16 5.75 1.24 16 6.06 1.61 24 4.79 2.15 12 5.50 1.68 11 4.55 2.07 9 5.78 1.72 during preparation Lead to practical solutions 8 5.25 2.12 18 5.44 2.01 47 6.15 2.20 17 5.29 1.45 18 5.67 1.57 24 4.58 1.59 14 5.57 1.91 12 5.42 2.19 9 6.22 1.56 Are accessible (well written and easy to understand) 8 6.63 1.77 16 5.63 2.00 50 6.46 2.08 18 5.89 1.88 19 6.58 1.80 27 5.11 1.65 14 6.64 2.02 14 6.29 1.64 9 5.78 1.79 Are source of relevant information on global good 8 7.13 1.73 17 6.82 1.88 49 6.94 2.06 18 6.50 1.82 18 7.22 1.73 27 6.48 1.48 15 6.53 2.10 14 6.57 1.45 9 7.78 2.49 practices Are adequately disseminated* 8 5.00 2.27 18 6.06 1.83 50 5.88 2.43 18 6.22 1.90 19 5.79 1.84 25 4.64 1.66 15 7.07 1.62 13 5.23 1.74 9 6.56 2.70 Are translated enough into local language 7 3.86 3.18 21 5.10 2.49 49 4.22 2.61 12 4.25 2.18 16 4.63 2.55 27 2.89 1.78 15 3.93 2.37 12 3.58 1.88 9 4.56 1.24 Are adaptable to Madagascar’s specific development 8 5.50 2.88 24 6.33 2.60 50 6.18 2.26 17 5.71 1.86 20 6.20 1.91 26 4.23 1.77 14 5.64 2.24 12 5.08 1.93 9 6.00 2.55 challenges and country circumstances* *Significantly different between stakeholder groups Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities 9 5.33 2.74 31 6.81 2.24 53 7.02 2.27 17 6.41 1.84 20 6.35 1.87 25 5.68 2.15 14 6.00 1.84 13 5.31 2.06 12 7.92 2.57 make to development results in your country?* Overall, how would you rate the technical quality of the 8 6.25 2.12 26 6.50 2.20 50 7.28 1.57 18 7.22 1.31 20 6.40 1.39 25 6.52 1.61 15 6.93 1.98 14 7.71 1.27 11 6.91 2.07 World Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2017: Madagascar E. Working with the World Bank Group When working with the World Bank Group on programs, projects and other activities, do you believe that the team …? (Select o nly ONE response) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Almost never has the right skills mix to tackle 0.0% 9.1% 1.8% 0.0% 0.0% 0.0% 0.0% 6.7% 0.0% the challenges of fragility Rarely has the right skills mix to tackle the 11.1% 15.2% 3.5% 0.0% 9.1% 6.5% 13.3% 6.7% 0.0% challenges of fragility Sometimes has the right skills mix to tackle 11.1% 27.3% 29.8% 38.9% 36.4% 25.8% 20.0% 13.3% 30.8% the challenges of fragility Almost always has the right skills mix to 44.4% 21.2% 31.6% 33.3% 31.8% 19.4% 33.3% 20.0% 23.1% tackle the challenges of fragility Don’t know 22.2% 24.2% 21.1% 16.7% 13.6% 29.0% 33.3% 40.0% 46.2% Prefer not to answer 11.1% 3.0% 12.3% 11.1% 9.1% 19.4% 0.0% 13.3% 0.0% To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds promptly 8 4.63 2.77 26 3.85 2.57 46 4.52 2.47 14 4.36 2.10 15 4.67 2.44 20 3.50 1.93 11 4.36 2.06 11 4.73 1.85 7 3.86 2.73 The World Bank Group effectively monitors and 8 6.50 1.77 27 5.89 2.04 53 7.13 2.18 15 5.80 2.21 20 6.25 1.71 25 5.88 2.17 14 6.07 2.27 14 6.00 2.15 11 6.45 2.70 evaluates the projects and programs it supports The World Bank Group’s approvals and reviews are 8 5.50 2.27 27 4.93 2.07 48 5.65 2.44 14 4.79 1.76 15 5.27 2.05 21 4.71 1.76 11 4.82 2.27 10 5.20 2.39 9 6.00 2.24 done in a timely fashion The World Bank Group’s “Safeguard Policy” 8 6.00 1.93 24 5.54 2.17 41 6.32 1.97 6 6.00 1.10 15 6.47 1.60 16 5.37 2.50 12 5.58 2.57 10 5.60 1.90 8 6.25 2.31 requirements are reasonable The World Bank Group’s requirements on its lending 8 5.38 2.88 27 5.26 2.26 44 5.95 2.35 12 5.83 1.19 15 6.47 1.85 21 4.48 2.40 13 4.38 2.26 12 4.50 2.02 8 6.75 1.98 are reasonable* The World Bank Group takes decisions quickly in 8 4.63 2.92 26 4.46 2.28 45 5.31 2.22 14 5.21 2.04 16 5.31 2.06 22 4.59 2.24 14 5.29 2.30 11 4.82 2.18 7 6.29 2.43 Madagascar Working with the World Bank Group increases 7 6.29 3.04 26 5.81 2.12 52 6.73 2.44 16 5.81 1.60 18 6.61 1.46 27 5.30 1.88 14 5.93 2.30 13 5.23 2.55 10 7.00 2.58 Madagascar’s institutional capacity Where country systems are adequate, the World Bank 7 5.71 3.04 26 5.81 2.25 44 6.66 2.26 9 5.33 2.12 17 7.00 1.58 22 5.82 2.13 13 6.00 2.08 12 6.33 2.27 10 7.60 2.46 Group makes appropriate use of them The World Bank Group provides effective 8 5.13 2.47 26 6.04 2.29 52 6.42 2.39 15 5.93 2.15 18 6.78 1.80 22 5.00 1.85 13 6.38 2.33 14 6.29 2.16 11 7.45 2.16 implementation support *Significantly different between stakeholder groups 76 World Bank Group Country Opinion Survey 2017: Madagascar E. Working with the World Bank Group (continued) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote 8 5.88 1.81 26 6.54 2.04 51 6.20 2.12 12 6.67 1.87 19 5.89 2.16 22 5.09 1.74 14 5.93 1.86 14 5.79 1.58 11 8.00 2.10 private public partnerships in Madagascar?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and corrects its work in real time in 8 5.37 2.83 25 6.16 2.19 48 5.79 2.08 15 5.53 1.81 18 5.72 1.45 22 4.64 1.89 11 5.91 1.45 11 5.55 1.21 10 7.20 2.49 Madagascar? (1-To no degree at all, 10-To a very significant degree) 77 World Bank Group Country Opinion Survey 2017: Madagascar F. The Future Role of the World Bank Group in Madagascar Which of the following SHOULD the World Bank Group do to make itself of greater value in Madagascar? (Choose no more than TWO) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Be more sensitive to political context 33.3% 18.2% 24.6% 11.1% 18.2% 16.1% 26.7% 21.4% 23.1% Collaborate more effectively with 33.3% 30.3% 38.6% 22.2% 9.1% 29.0% 6.7% 7.1% 15.4% Government clients Work faster* 0.0% 18.2% 7.0% 11.1% 0.0% 0.0% 6.7% 0.0% 23.1% Reduce the complexity of obtaining World 22.2% 15.2% 26.3% 22.2% 22.7% 19.4% 33.3% 14.3% 7.7% Bank Group financing Help to bring discipline/effective supervision 33.3% 39.4% 21.1% 5.6% 50.0% 12.9% 20.0% 28.6% 7.7% to implementation of investment projects* Offer more innovative financial products 0.0% 6.1% 8.8% 33.3% 9.1% 9.7% 13.3% 0.0% 7.7% Ensure greater selectivity in its work 0.0% 12.1% 3.5% 0.0% 4.5% 3.2% 20.0% 7.1% 0.0% Provide more adequate data/knowledge/statistics/figures on 0.0% 3.0% 10.5% 22.2% 4.5% 22.6% 6.7% 0.0% 15.4% Madagascar’s economy Offer more innovative knowledge services 0.0% 3.0% 7.0% 0.0% 4.5% 3.2% 13.3% 21.4% 7.7% Reach out more to groups outside of 11.1% 21.2% 19.3% 33.3% 36.4% 51.6% 33.3% 42.9% 69.2% Government* Increase the level of capacity development in 44.4% 21.2% 15.8% 11.1% 31.8% 19.4% 6.7% 35.7% 7.7% the country Increase the level of World Bank Group 11.1% 12.1% 12.3% 11.1% 4.5% 0.0% 0.0% 0.0% 15.4% staffing in Madagascar’s office Other 0.0% 0.0% 0.0% 11.1% 0.0% 9.7% 0.0% 7.1% 0.0% *Significantly different between stakeholder groups Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Madagascar? (Choose no more than THREE) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Social cohesion 0.0% 15.2% 10.5% 5.6% 4.8% 0.0% 6.7% 6.7% 15.4% Public financial management* 77.8% 42.4% 35.1% 61.1% 47.6% 53.3% 20.0% 66.7% 61.5% Reducing gender based violence 22.2% 9.1% 8.8% 5.6% 4.8% 0.0% 6.7% 0.0% 0.0% Access to justice systems* 44.4% 12.1% 8.8% 5.6% 33.3% 23.3% 13.3% 13.3% 38.5% Security mechanisms* 0.0% 36.4% 17.5% 5.6% 4.8% 3.3% 6.7% 13.3% 0.0% Conflict resolution mechanisms 0.0% 0.0% 1.8% 5.6% 4.8% 0.0% 6.7% 0.0% 0.0% Access to basic services 44.4% 27.3% 43.9% 33.3% 47.6% 50.0% 46.7% 46.7% 23.1% Capacity of state institutions 44.4% 15.2% 22.8% 50.0% 38.1% 26.7% 46.7% 33.3% 23.1% Jobs 22.2% 42.4% 36.8% 38.9% 33.3% 50.0% 40.0% 13.3% 23.1% Improving livelihoods 0.0% 9.1% 17.5% 22.2% 28.6% 40.0% 13.3% 20.0% 23.1% Malnutrition 33.3% 30.3% 22.8% 11.1% 19.0% 16.7% 20.0% 33.3% 38.5% Social safety nets* 11.1% 27.3% 43.9% 11.1% 9.5% 10.0% 20.0% 33.3% 23.1% Stimulating dialogue to promote peace and 0.0% 9.1% 14.0% 0.0% 4.8% 6.7% 13.3% 6.7% 0.0% stability *Significantly different between stakeholder groups 78 World Bank Group Country Opinion Survey 2017: Madagascar F. The Future Role of the World Bank Group in Madagascar (continued) Which THREE areas below would benefit most from other donors in Madagascar? (Choose no more than THREE) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Social cohesion* 0.0% 6.3% 12.3% 0.0% 14.3% 10.0% 13.3% 53.8% 23.1% Public financial management 50.0% 31.3% 21.1% 16.7% 33.3% 30.0% 13.3% 23.1% 0.0% Reducing gender based violence 25.0% 28.1% 21.1% 16.7% 19.0% 16.7% 26.7% 0.0% 30.8% Access to justice systems 37.5% 12.5% 15.8% 22.2% 28.6% 6.7% 26.7% 7.7% 7.7% Security mechanisms 12.5% 18.8% 19.3% 11.1% 23.8% 3.3% 0.0% 30.8% 15.4% Conflict resolution mechanisms 12.5% 3.1% 7.0% 5.6% 9.5% 3.3% 0.0% 0.0% 0.0% Access to basic services* 25.0% 15.6% 35.1% 72.2% 42.9% 46.7% 6.7% 53.8% 15.4% Capacity of state institutions 50.0% 12.5% 19.3% 27.8% 4.8% 20.0% 20.0% 7.7% 23.1% Jobs* 12.5% 28.1% 17.5% 16.7% 19.0% 33.3% 60.0% 23.1% 53.8% Improving livelihoods 0.0% 40.6% 22.8% 16.7% 23.8% 33.3% 20.0% 0.0% 15.4% Malnutrition 25.0% 28.1% 40.4% 50.0% 33.3% 46.7% 33.3% 30.8% 38.5% Social safety nets 12.5% 18.8% 33.3% 16.7% 14.3% 20.0% 20.0% 30.8% 30.8% Stimulating dialogue to promote peace and 37.5% 25.0% 19.3% 16.7% 19.0% 23.3% 20.0% 23.1% 15.4% stability *Significantly different between stakeholder groups In Madagascar, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Social cohesion 7 5.14 3.80 26 7.15 3.08 44 5.59 3.23 10 5.40 3.63 17 4.47 2.76 22 6.45 3.86 10 6.10 2.13 7 6.14 4.53 9 5.33 3.77 Public financial management 7 7.14 2.85 30 7.03 2.72 49 6.82 2.62 14 7.29 2.33 20 5.95 1.67 22 6.50 2.46 13 6.31 0.95 11 7.00 3.35 10 6.90 2.13 Reducing gender based violence 6 4.83 4.22 23 7.09 3.40 44 5.34 2.88 12 6.00 4.51 17 4.88 2.91 23 5.48 3.53 13 5.15 2.67 8 5.87 4.05 10 5.20 2.49 Access to justice systems 6 5.00 4.24 26 7.00 3.24 46 5.41 3.04 11 5.82 4.09 16 5.25 2.46 23 5.09 3.06 15 5.93 2.60 8 5.87 4.05 9 5.89 2.57 Security mechanisms 6 5.00 4.15 29 7.79 3.17 48 5.50 2.71 11 6.64 4.41 15 5.20 2.73 22 5.86 3.56 13 6.08 2.53 9 5.78 3.90 9 4.56 3.40 Conflict resolution mechanisms 6 5.00 4.24 25 7.64 3.09 47 5.34 2.96 11 5.73 4.22 15 5.20 3.30 23 5.09 3.42 13 5.85 3.29 9 5.11 4.23 9 3.56 3.36 Access to basic services 8 5.88 4.05 26 7.92 2.77 52 6.60 2.41 17 6.47 2.53 17 5.76 2.28 25 7.00 2.90 15 6.87 1.30 12 6.67 3.45 9 5.22 2.17 Capacity of state institutions 8 6.13 3.72 28 7.54 2.81 53 6.36 2.18 15 7.00 2.27 19 5.95 1.93 25 6.68 3.11 15 6.40 1.88 13 6.85 3.63 10 7.80 3.19 Jobs 6 5.00 4.43 28 6.75 3.19 51 6.08 2.88 14 6.07 3.41 16 5.06 2.32 23 6.09 3.01 14 5.64 2.79 9 5.78 3.83 11 5.73 2.15 Improving livelihoods 8 5.50 3.96 28 7.75 3.13 52 6.29 3.02 15 6.47 3.20 19 5.53 1.90 25 6.52 3.18 14 6.93 2.30 9 7.44 3.17 9 6.00 1.73 Malnutrition 8 6.13 3.14 29 7.34 2.83 52 6.98 2.52 16 6.88 2.99 19 6.21 1.87 25 6.28 2.97 14 6.43 2.28 9 7.78 3.27 11 7.00 1.55 Social safety nets 7 5.43 3.87 25 7.36 2.77 51 7.02 2.71 13 6.46 3.10 16 5.69 2.36 25 6.40 3.19 15 7.20 2.01 13 7.46 2.70 11 6.82 1.94 Stimulating dialogue to promote peace and stability 7 5.71 3.77 24 7.50 3.04 48 6.23 2.87 13 6.85 3.91 14 4.71 2.37 24 5.83 3.29 13 6.62 2.40 10 5.10 3.98 10 7.20 3.08 79 World Bank Group Country Opinion Survey 2017: Madagascar G. Communication and Information Sharing How frequently do you interact with the World Bank Group now in Madagascar?* Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Never 11.1% 22.6% 12.3% 0.0% 22.7% 29.0% 6.7% 6.7% 15.4% Less than once a year 22.2% 16.1% 26.3% 0.0% 13.6% 16.1% 6.7% 33.3% 0.0% Once a year to a few times a year 33.3% 48.4% 35.1% 27.8% 31.8% 45.2% 20.0% 46.7% 53.8% Less than once a month 0.0% 6.5% 8.8% 22.2% 18.2% 9.7% 20.0% 6.7% 0.0% At least once a month 22.2% 6.5% 12.3% 16.7% 4.5% 0.0% 40.0% 6.7% 30.8% At least once a week 11.1% 0.0% 5.3% 33.3% 9.1% 0.0% 6.7% 0.0% 0.0% *Significantly different between stakeholder groups How much face to face access would you like to have with the World Bank Group in Madagascar? (Select only ONE response) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other I prefer more frequent interactions with the 55.6% 63.6% 63.2% 38.9% 40.9% 70.0% 53.3% 60.0% 58.3% World Bank Group I prefer the frequency of my interactions with the World Bank Group to be just about 44.4% 18.2% 28.1% 50.0% 31.8% 13.3% 26.7% 13.3% 16.7% the same as they are currently I prefer less frequent interactions with the 0.0% 3.0% 0.0% 0.0% 0.0% 3.3% 6.7% 13.3% 8.3% World Bank Group I prefer to have no face to face interactions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% 0.0% with the World Bank Group Prefer not to answer 0.0% 15.2% 8.8% 11.1% 27.3% 13.3% 13.3% 6.7% 16.7% How do you get most of your information about economic and social development issues in Madagascar? (Choose no more than TWO) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Local radio* 33.3% 45.5% 17.5% 0.0% 13.6% 6.5% 33.3% 6.7% 33.3% International radio 0.0% 6.1% 3.5% 0.0% 13.6% 0.0% 0.0% 13.3% 0.0% Social media 22.2% 9.1% 19.3% 16.7% 22.7% 32.3% 26.7% 6.7% 16.7% International newspapers 0.0% 12.1% 1.8% 11.1% 4.5% 3.2% 6.7% 13.3% 8.3% Local television* 33.3% 30.3% 43.9% 0.0% 18.2% 12.9% 0.0% 20.0% 58.3% Internet* 33.3% 39.4% 43.9% 77.8% 59.1% 67.7% 53.3% 73.3% 25.0% Periodicals 11.1% 0.0% 5.3% 16.7% 22.7% 6.5% 13.3% 13.3% 0.0% International television 0.0% 9.1% 8.8% 5.6% 0.0% 3.2% 13.3% 6.7% 8.3% Local newspapers 55.6% 45.5% 40.4% 50.0% 27.3% 54.8% 26.7% 26.7% 50.0% Other 0.0% 0.0% 5.3% 5.6% 9.1% 3.2% 20.0% 0.0% 0.0% *Significantly different between stakeholder groups 80 World Bank Group Country Opinion Survey 2017: Madagascar G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other World Bank Group’s publications and other 33.3% 53.1% 26.3% 38.9% 22.7% 25.8% 26.7% 40.0% 25.0% written materials e-Newsletters 55.6% 25.0% 47.4% 55.6% 68.2% 48.4% 40.0% 46.7% 50.0% World Bank Group’s 33.3% 31.3% 43.9% 22.2% 22.7% 35.5% 20.0% 26.7% 16.7% seminars/workshops/conferences Mobile phones 0.0% 12.5% 7.0% 0.0% 4.5% 0.0% 13.3% 0.0% 0.0% Direct contact with World Bank Group 33.3% 43.8% 24.6% 38.9% 31.8% 25.8% 33.3% 13.3% 33.3% World Bank Group’s website 33.3% 15.6% 26.3% 38.9% 27.3% 22.6% 26.7% 46.7% 33.3% Social media* 0.0% 3.1% 14.0% 0.0% 22.7% 29.0% 20.0% 13.3% 25.0% Other 0.0% 9.4% 1.8% 0.0% 0.0% 0.0% 0.0% 0.0% 8.3% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Yes 33.3% 25.8% 24.6% 33.3% 22.7% 9.7% 33.3% 33.3% 25.0% No 66.7% 74.2% 75.4% 66.7% 77.3% 90.3% 66.7% 66.7% 75.0% Do you have reliable access to the Internet?* Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Yes 100.0% 58.1% 86.0% 100.0% 90.9% 80.6% 93.3% 93.3% 100.0% No 0.0% 41.9% 14.0% 0.0% 9.1% 19.4% 6.7% 6.7% 0.0% *Significantly different between stakeholder groups Do you use/have you used the World Bank Group website?* Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Yes 77.8% 32.3% 52.6% 77.8% 77.3% 77.4% 73.3% 80.0% 58.3% No 22.2% 67.7% 47.4% 22.2% 22.7% 22.6% 26.7% 20.0% 41.7% *Significantly different between stakeholder groups Do you currently consult the World Bank Group social media sites? Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Yes 33.3% 35.5% 31.6% 22.2% 18.2% 29.0% 53.3% 26.7% 25.0% No 66.7% 64.5% 68.4% 77.8% 81.8% 71.0% 46.7% 73.3% 75.0% 81 World Bank Group Country Opinion Survey 2017: Madagascar G. Communication and Information Sharing (continued) Which Internet connection do you use primarily when visiting a World Bank Group website?* Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other High speed/WiFi 88.9% 92.0% 80.7% 100.0% 90.0% 80.6% 73.3% 93.3% 46.2% Dial-up 11.1% 8.0% 19.3% 0.0% 10.0% 19.4% 26.7% 6.7% 53.8% *Significantly different between stakeholder groups How frequently do you consult the World Bank Group’s website and/or social media channels for information/knowledge that you can use in your work? Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Weekly 22.2% 20.7% 31.6% 22.2% 9.1% 9.7% 40.0% 20.0% 0.0% Monthly 22.2% 17.2% 19.3% 16.7% 13.6% 12.9% 20.0% 26.7% 7.7% A few times a year 33.3% 17.2% 24.6% 33.3% 54.5% 29.0% 20.0% 33.3% 53.8% Rarely 11.1% 27.6% 17.5% 27.8% 13.6% 38.7% 20.0% 13.3% 7.7% Never 11.1% 17.2% 7.0% 0.0% 9.1% 9.7% 0.0% 6.7% 30.8% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the World Bank Group’s websites easy to 5 7.00 1.41 14 6.50 1.91 43 6.42 2.35 14 5.93 2.30 18 6.89 2.03 21 6.14 1.96 12 7.17 2.48 12 6.58 2.11 10 7.30 2.11 navigate I find the information on the World Bank Group’s 6 6.00 2.83 17 7.65 2.06 39 7.33 2.35 14 7.14 1.99 17 7.35 1.77 21 6.43 1.86 12 7.42 2.07 12 6.58 2.11 10 7.90 2.42 websites useful The World Bank Group’s social media channels are 6 7.00 2.10 18 7.28 1.87 35 7.34 2.14 4 5.25 1.26 13 6.23 2.09 16 6.63 2.45 13 7.00 2.24 6 6.17 1.60 7 8.00 1.63 valuable sources of information about the institution When I need information from the World Bank Group I 7 6.14 2.61 15 5.67 2.64 40 6.00 2.76 17 7.06 2.41 20 5.75 2.65 24 4.88 2.47 14 8.07 1.98 12 4.67 2.39 8 8.00 2.88 know how to find it* The World Bank Group is responsive to my information 6 5.83 3.13 14 5.21 1.85 34 6.47 2.39 11 6.73 1.90 13 5.92 2.99 14 4.57 1.91 13 8.08 2.29 5 5.00 2.00 5 7.20 2.59 requests and inquiries* *Significantly different between stakeholder groups H. Background Information Currently, do you professionally collaborate/work with the World Bank Group in your country?* Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Yes 66.7% 37.5% 45.6% 88.9% 36.4% 12.9% 40.0% 6.7% 38.5% No 33.3% 62.5% 54.4% 11.1% 63.6% 87.1% 60.0% 93.3% 61.5% *Significantly different between stakeholder groups 82 World Bank Group Country Opinion Survey 2017: Madagascar H. Background Information (continued) Which of the following agencies of the World Bank Group do you primarily engage with in Madagascar?* (Select only ONE response) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other The World Bank (IDA) 55.6% 45.8% 78.6% 94.4% 45.0% 60.0% 80.0% 46.2% 53.8% The International Finance Corporation 11.1% 0.0% 1.8% 5.6% 35.0% 0.0% 0.0% 7.7% 7.7% The Multilateral Investment Guarantee 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agency Other 33.3% 37.5% 19.6% 0.0% 20.0% 40.0% 20.0% 46.2% 38.5% *Significantly different between stakeholder groups Do your projects involve both the World Bank and the IFC? Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Yes 44.4% 36.0% 28.6% 33.3% 27.3% 9.7% 13.3% 13.3% 23.1% No 55.6% 64.0% 71.4% 66.7% 72.7% 90.3% 86.7% 86.7% 76.9% If yes, what was your view of how the two institutions work together in Madagascar? (Select only ONE response) Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other The two institutions work well together 75.0% 22.2% 31.3% 66.7% 83.3% 33.3% 50.0% 50.0% 33.3% The way the two institutions work together 25.0% 66.7% 37.5% 16.7% 0.0% 0.0% 0.0% 0.0% 33.3% needs improvement The two institutions do not work well 0.0% 0.0% 6.3% 0.0% 16.7% 33.3% 0.0% 0.0% 0.0% together Don't know 0.0% 11.1% 25.0% 16.7% 0.0% 33.3% 50.0% 50.0% 33.3% Which of the following describes most of your exposure to the World Bank Group in Madagascar? (Choose no more than TWO) Office of Employee of a Bilateral/ Private Sector/ Academia/ Percentage of Respondents President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ (Responses combined) Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Observer* 33.3% 61.5% 23.2% 16.7% 27.3% 48.4% 6.7% 26.7% 30.8% Use World Bank Group reports/data* 33.3% 23.1% 23.2% 27.8% 59.1% 48.4% 60.0% 60.0% 30.8% Engage in World Bank Group 22.2% 26.9% 32.1% 16.7% 18.2% 16.1% 13.3% 20.0% 46.2% related/sponsored events/activities Collaborate as part of my professional 66.7% 23.1% 51.8% 72.2% 22.7% 16.1% 40.0% 26.7% 46.2% duties* Use World Bank Group website for 11.1% 11.5% 23.2% 27.8% 45.5% 38.7% 26.7% 40.0% 30.8% information, data, research, etc. *Significantly different between stakeholder groups 83 World Bank Group Country Opinion Survey 2017: Madagascar H. Background Information (continued) What’s your gender? Office of Employee of a Bilateral/ Private Sector/ Academia/ President/Prime Office of Ministry/PMU/ Multilateral Financial Sector/ Research Institute/ Percentage of Respondents Minister/Minister Parliamentarian Consultant Agency Private Bank CSO Media Think Tank Other Female 22.2% 30.3% 28.1% 38.9% 22.7% 45.2% 46.7% 40.0% 38.5% Male 77.8% 69.7% 71.9% 61.1% 77.3% 54.8% 53.3% 60.0% 61.5% 84 World Bank Group Country Opinion Survey 2017: Madagascar Appendix C: Responses to Indicator Questions by Geographic Location17  Capital Antananarivo N=147  Regions N=67 B. Overall Attitudes toward the World Bank Group Capital Antananarivo Regions N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 136 5.49 1.89 61 6.10 2.43 effectiveness in Madagascar. (1-Not effective at all, 10-Very effective) To what extent do you agree with the following statements about the World Bank Group’s work in Madagascar? (1-Strongly disagree, 10-Strongly agree) Capital Antananarivo Regions N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 142 6.21 2.27 65 6.78 2.58 development in Madagascar The World Bank Group’s work is aligned with what I consider 139 5.32 2.16 66 6.05 2.71 the development priorities for Madagascar* *Significantly different between geographic locations To what extent is the World Bank Group an effective development partner in Madagascar, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Capital Antananarivo Regions N Mean SD N Mean SD Responsiveness to needs* 124 5.13 1.97 52 5.88 2.10 Flexibility (in terms of the institution’s products and services) 121 4.79 1.94 48 5.46 2.36 Flexibility (in terms of changing country circumstances) 122 5.01 2.00 48 5.25 2.21 Being inclusive 114 5.84 2.06 46 5.63 2.61 Openness (sharing data and other information)* 133 6.66 2.01 50 5.90 2.69 Collaboration with the Government* 132 6.40 1.86 58 7.26 2.16 The speed in which it gets things accomplished on the ground 124 5.40 2.04 55 5.56 2.46 Helping to bring discipline/effective supervision to 122 6.26 2.01 53 6.34 2.56 implementation of investment projects Collaboration with civil society 123 5.63 2.08 48 5.87 2.94 Staff accessibility 121 5.69 2.32 43 5.35 2.61 Collaboration with other donors and development partners 116 6.61 1.81 51 6.16 2.39 Collaboration with the private sector 124 5.81 2.03 52 5.48 2.68 Collaboration with the UN 108 6.80 1.95 50 7.40 2.23 Straightforwardness and honesty 117 6.24 2.29 44 6.59 2.88 Treating clients and stakeholders in Madagascar with respect 117 6.54 2.29 49 6.90 2.52 Being a long-term partner 127 6.99 2.27 53 7.58 2.37 *Significantly different between geographic locations 17 214 respondents provided information about their geographic location. Only these respondents were included in the analysis presented in this appendix. 85 World Bank Group Country Opinion Survey 2017: Madagascar C. World Bank Group’s Effectiveness and Results Capital Antananarivo Regions N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 137 5.69 1.83 59 6.10 2.44 achieve development results in Madagascar? (1-To no degree at all, 10-To a very significant degree) Capital Antananarivo Regions N Mean SD N Mean SD To what extent does the World Bank Group help to 128 5.74 1.91 51 5.82 2.17 build/strengthen existing country systems in Madagascar? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Madagascar? (1-Strongly disagree, 10-Strongly agree) Capital Antananarivo Regions N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs 133 5.23 2.23 56 5.71 2.32 of Madagascar The World Bank Group meets Madagascar’s needs for 135 5.69 2.09 52 5.60 2.39 knowledge services D. The World Bank Group’s Knowledge Work and Activities In Madagascar, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Capital Antananarivo Regions N Mean SD N Mean SD Are adaptable to Madagascar’s specific development challenges 128 5.51 2.08 53 6.21 2.60 and country circumstances Capital Antananarivo Regions N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to 131 6.18 2.02 64 7.08 2.55 development results in your country?* Overall, how would you rate the technical quality of the World 132 6.92 1.57 56 6.86 2.07 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between geographic locations E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Capital Antananarivo Regions N Mean SD N Mean SD The World Bank Group takes decisions quickly in Madagascar 113 5.16 2.17 51 4.75 2.39 Where country systems are adequate, the World Bank Group 108 6.24 2.13 52 6.44 2.44 makes appropriate use of them 86 World Bank Group Country Opinion Survey 2017: Madagascar Appendix D: Responses to Selected Questions by Level of Collaboration with the World Bank Group18 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY17 Madagascar COS questionnaire: All 10-point scale questions and question B4 “When thinking about how the World Bank Group can have the most impact on development results in Madagascar, in which sectors do you believe the World Bank Group should focus most of its resources in Madagascar?” Collaborating with the WBG N=84 Not collaborating with the WBG N=129 B. Overall Attitudes toward the World Bank Group Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 84 6.32 1.96 128 5.13 2.22 Madagascar?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 81 6.16 2.00 115 5.30 2.06 effectiveness in Madagascar.* (1-Not effective at all, 10-Very effective) *Significantly different between collaborators and non- Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Madagascar solve its most complicated 81 6.69 1.83 111 5.90 2.17 development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non- 18Only 213 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 87 World Bank Group Country Opinion Survey 2017: Madagascar B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Madagascar, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Madagascar? (Choose no more than THREE) Percentage of Respondents Collaborating Not collaborating (Responses combined) with the WBG with the WBG Malnutrition 13.1% 7.8% Water and sanitation 2.4% 7.8% Job creation/employment 25.0% 25.0% Gender-based violence 0.0% 2.3% Health 11.9% 11.7% Financial markets 2.4% 5.5% Social protection 16.7% 8.6% Social cohesion 1.2% 1.6% Gender equity 1.2% 0.0% Private sector development 17.9% 15.6% Education 26.2% 31.3% Public sector governance/reform 26.2% 21.1% Security/reconciliation 2.4% 5.5% Energy/electricity 17.9% 16.4% Urban development 1.2% 0.8% Judiciary reform 9.5% 6.3% Economic growth* 21.4% 7.8% Disaster risk management 2.4% 0.0% Equality of opportunity 2.4% 1.6% Decentralization, local governance and institutions 15.5% 18.0% Information and communications technology 2.4% 0.8% Crime and violence 3.6% 3.1% Transport 9.5% 14.1% Agriculture, livestock, and fisheries 20.2% 24.2% Trade and exports 0.0% 0.8% Natural resource management 6.0% 5.5% Climate change 1.2% 3.1% Poverty reduction 13.1% 19.5% Anti corruption 26.2% 28.1% *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group’s work in Madagascar? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 82 6.94 1.96 125 6.03 2.57 development in Madagascar* The World Bank Group’s work is aligned with what I consider the 81 6.27 2.09 123 5.05 2.41 development priorities for Madagascar* *Significantly different between collaborators and non-collaborators 88 World Bank Group Country Opinion Survey 2017: Madagascar B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Madagascar, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs 78 5.65 1.93 98 5.11 2.10 Flexibility (in terms of the institution’s products and services) 74 5.19 2.03 95 4.82 2.12 Flexibility (in terms of changing country circumstances) 73 5.18 2.08 97 5.00 2.05 Being inclusive 69 6.01 2.18 91 5.60 2.26 Openness (sharing data and other information) 77 6.83 1.94 106 6.18 2.41 Collaboration with the Government 79 6.75 1.92 110 6.57 2.03 The speed in which it gets things accomplished on the ground 79 5.51 2.06 100 5.40 2.26 Helping to bring discipline/effective supervision to implementation 73 6.48 2.09 102 6.15 2.25 of investment projects Collaboration with civil society 69 5.99 1.97 102 5.50 2.56 Staff accessibility 73 6.00 2.37 91 5.29 2.39 Collaboration with other donors and development partners 74 6.45 1.99 93 6.49 2.04 Collaboration with the private sector 72 6.07 1.97 104 5.46 2.38 Collaboration with the UN 70 7.00 1.86 87 6.94 2.20 Straightforwardness and honesty 72 6.43 2.29 89 6.26 2.60 Treating clients and stakeholders in Madagascar with respect 75 6.84 2.27 91 6.48 2.43 Being a long-term partner 77 7.42 2.16 103 6.98 2.40 89 World Bank Group Country Opinion Survey 2017: Madagascar C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Madagascar? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social protection* 63 5.86 2.28 92 4.93 2.50 Gender equity* 52 6.44 1.84 80 5.00 2.15 Private sector development* 66 5.92 1.98 100 4.99 2.05 Social cohesion* 55 5.56 1.66 88 4.57 2.13 Education* 71 6.68 2.00 109 5.76 2.37 Public sector governance/reform* 70 6.27 1.92 107 5.35 2.54 Malnutrition 66 6.27 2.12 106 5.68 2.30 Energy/electricity* 65 5.49 2.17 94 4.46 2.32 Job creation/employment* 64 5.23 2.01 98 4.14 2.41 Health 69 6.26 1.97 106 5.63 2.25 Financial markets 55 5.69 1.98 81 5.11 2.22 Transport 64 5.89 2.17 94 5.32 2.34 Agriculture, livestock, and fisheries 61 6.18 2.13 102 5.50 2.24 Trade and exports 57 5.58 2.05 80 4.93 2.09 Gender-based violence* 47 5.62 2.30 81 4.63 2.26 Natural resource management 62 6.00 2.25 99 5.40 2.17 Climate change 62 5.84 1.99 89 5.31 2.37 Poverty reduction* 76 5.87 2.32 109 5.06 2.47 Anti corruption 71 5.44 2.08 110 4.95 2.73 Crime and violence 52 4.71 1.97 87 4.15 2.44 Economic growth 74 5.92 2.12 101 5.50 2.30 Disaster risk management 60 5.82 2.05 99 5.44 2.24 Equality of opportunity* 56 5.66 2.04 88 4.70 2.33 Decentralization, local governance and institutions* 67 5.90 2.08 99 5.05 2.43 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 79 6.34 1.89 116 5.41 2.02 development results in Madagascar?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group help to 77 6.34 1.68 101 5.32 2.09 build/strengthen existing country systems in Madagascar?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group in Madagascar? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 79 5.75 2.22 109 5.06 2.22 Madagascar* The World Bank Group meets Madagascar’s needs for knowledge 80 6.10 2.01 107 5.34 2.23 services* *Significantly different between collaborators and non-collaborators 90 World Bank Group Country Opinion Survey 2017: Madagascar D. The World Bank Group’s Knowledge Work and Activities In Madagascar, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely 77 6.65 1.84 104 6.21 2.23 Include appropriate level of stakeholder involvement during 74 5.96 1.87 93 5.38 2.04 preparation Lead to practical solutions 76 5.86 1.81 92 5.30 2.01 Are accessible (well written and easy to understand) 77 6.40 1.86 99 5.86 1.95 Are source of relevant information on global good practices 76 6.99 1.79 100 6.69 1.91 Are adequately disseminated* 75 6.37 1.90 101 5.36 2.16 Are translated enough into local language 72 4.49 2.23 97 3.78 2.45 Are adaptable to Madagascar’s specific development challenges 79 6.04 2.22 101 5.42 2.23 and country circumstances *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development 81 6.93 1.87 113 6.12 2.41 results in your country?* Overall, how would you rate the technical quality of the World 80 7.20 1.55 107 6.64 1.80 Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between collaborators and non-collaborators E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly 73 4.63 2.36 86 3.92 2.27 The World Bank Group effectively monitors and evaluates the 79 6.56 2.21 109 6.17 2.13 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 73 5.67 2.21 91 4.85 2.07 timely fashion* The World Bank Group’s “Safeguard Policy” requirements are 62 6.19 1.98 78 5.74 2.11 reasonable The World Bank Group’s requirements on its lending are 70 5.74 2.14 90 5.23 2.38 reasonable The World Bank Group takes decisions quickly in Madagascar 73 5.40 2.25 91 4.74 2.20 Working with the World Bank Group increases Madagascar’s 81 6.46 2.25 103 5.85 2.19 institutional capacity Where country systems are adequate, the World Bank Group 66 6.73 2.08 94 6.01 2.29 makes appropriate use of them* The World Bank Group provides effective implementation support 76 6.33 2.25 104 6.05 2.25 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in 71 6.55 1.90 106 5.87 2.09 Madagascar?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 91 World Bank Group Country Opinion Survey 2017: Madagascar E. Working with the World Bank Group (continued) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group measures 74 5.86 2.01 95 5.59 2.02 and corrects its work in real time in Madagascar? (1-To no degree at all, 10-To a very significant degree) F. The Future Role of the World Bank Group in Madagascar To what degree does the World Bank Group support with its resources (financial, technical, knowledge and convening power)? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social cohesion 57 5.35 2.64 95 6.18 3.70 Public financial management 71 6.86 2.01 105 6.63 2.66 Reducing gender based violence 61 5.20 2.79 96 5.85 3.52 Access to justice systems 64 5.59 2.78 97 5.78 3.34 Security mechanisms 63 5.65 2.76 99 6.16 3.53 Conflict resolution mechanisms 60 5.17 2.84 99 5.84 3.70 Access to basic services 76 6.70 2.19 105 6.62 2.94 Capacity of state institutions 75 6.85 2.07 112 6.56 2.95 Jobs 66 5.92 2.59 107 6.00 3.21 Improving livelihoods 75 6.45 2.78 104 6.54 3.08 Malnutrition 76 6.78 2.44 107 6.79 2.73 Social safety nets 71 6.70 2.54 106 6.81 2.90 Stimulating dialogue to promote peace and stability 65 6.00 2.73 99 6.43 3.37 G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate 65 6.75 2.02 84 6.39 2.24 I find the information on the World Bank Group’s websites useful 66 7.38 2.02 83 6.96 2.22 The World Bank Group’s social media channels are valuable 48 6.96 1.86 70 6.97 2.25 sources of information about the institution When I need information from the World Bank Group I know how 68 6.81 2.31 90 5.49 2.84 to find it* The World Bank Group is responsive to my information requests 57 6.82 2.16 58 5.52 2.60 and inquiries* *Significantly different between collaborators and non-collaborators 92 World Bank Group Country Opinion Survey 2017: Madagascar Appendix E: Responses to Selected Questions by Year19 All data presented in this appendix are weighted. As a result, means of the FY 2017 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2014 respondents and the total number of respondents indicated may differ from those reported in the FY 2014 COS report. FY 2014 Number of comparable respondents = 95 FY 2017 Number of comparable respondents = 173 By weighting, the FY 2014 and FY 2017 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2014 FY 2017 Office of the President/Prime Minister/Minister 6% 6% Government Institutions 34% 34% Bilateral/Multilateral Agencies 5% 5% Civil Society 18% 18% Private Sector 15% 15% Academia 13% 13% Media 9% 9% A. General Issues facing Madagascar In general would you say that Madagascar is headed in...?* Percentage of Respondents FY 2014 FY 2017 The right direction 29.7% 34.3% The wrong direction 19.8% 36.6% Not sure 50.5% 29.1% *Significantly different between FY2014 and FY2017 B. Overall Attitudes toward the World Bank Group FY 2014 FY 2017 N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 95 5.49 2.16 173 5.69 2.15 Madagascar? (1-Not familiar at all, 10-Extremely familiar) FY 2014 FY 2017 N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 91 5.60 2.14 160 5.61 2.10 effectiveness in Madagascar. (1-Not effective at all, 10-Very effective) FY 2014 FY 2017 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Madagascar solve its most complicated 83 5.98 2.23 157 6.21 2.15 development challenges? (1-To no degree at all, 10-To a very significant degree) 19Only those questions that were asked in the FY 2014 and FY 2017 country opinion surveys, with similar response scales/options, are presented in this appendix. 93 World Bank Group Country Opinion Survey 2017: Madagascar B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Madagascar? (1-Strongly disagree, 10-Strongly agree) FY 2014 FY 2017 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 91 6.72 2.26 169 6.29 2.37 development in Madagascar The World Bank Group’s work is aligned with what I consider the 89 5.63 2.00 167 5.45 2.35 development priorities for Madagascar To what extent is the World Bank Group an effective development partner in Madagascar, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2014 FY 2017 N Mean SD N Mean SD Responsiveness to needs 83 5.41 2.12 146 5.29 2.08 Flexibility (in terms of the institution’s products and services) 80 4.70 2.09 145 4.87 2.01 Flexibility (in terms of changing country circumstances) 80 4.76 2.13 147 5.07 2.02 Being inclusive 73 5.75 2.02 137 5.87 2.17 Openness (sharing data and other information) 85 6.79 2.25 158 6.60 2.11 Collaboration with the Government 80 6.88 1.46 155 6.54 2.00 The speed in which it gets things accomplished on the ground 78 5.45 2.24 148 5.44 2.15 Helping to bring discipline/effective supervision to implementation 148 6.30 2.16 of investment projects Collaboration with civil society 81 5.86 2.12 150 5.73 2.21 Staff accessibility 86 5.76 2.41 143 5.62 2.35 Collaboration with other donors and development partners 69 6.51 2.14 136 6.48 1.96 Collaboration with the private sector 80 5.83 2.16 148 5.71 2.16 Collaboration with the UN 60 6.35 2.08 130 6.84 2.12 Straightforwardness and honesty 77 6.31 2.01 139 6.37 2.46 Treating clients and stakeholders in Madagascar with respect 83 6.35 1.84 140 6.62 2.35 Being a long-term partner 69 7.07 1.86 150 7.11 2.34 94 World Bank Group Country Opinion Survey 2017: Madagascar C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Madagascar? (1-Not effective at all, 10-Very effective) FY 2014 FY 2017 N Mean SD N Mean SD Social protection* 64 4.46 2.59 130 5.33 2.40 Gender equity 64 4.89 2.29 115 5.48 2.15 Private sector development 71 5.28 2.65 144 5.30 2.05 Social cohesion* 57 3.93 2.14 129 4.77 2.02 Education 83 6.14 2.25 154 6.02 2.33 Public sector governance/reform 69 5.19 2.54 150 5.61 2.39 Energy/electricity 62 5.13 2.47 131 4.99 2.27 Job creation/employment 66 4.47 2.24 137 4.58 2.33 Health 79 6.39 2.04 145 5.82 2.18 Financial markets* 53 4.24 2.41 118 5.30 2.16 Transport 73 5.92 2.29 128 5.52 2.25 Trade and exports 61 5.02 2.53 121 5.15 2.09 Natural resource management 59 5.27 2.36 137 5.47 2.23 Climate change* 52 4.59 2.30 127 5.37 2.27 Poverty reduction 77 5.68 2.45 153 5.41 2.46 Anti corruption* 64 4.27 2.43 149 5.07 2.47 Crime and violence 55 3.94 2.15 117 4.28 2.19 Economic growth 68 5.90 2.58 142 5.58 2.25 Equality of opportunity 53 4.59 2.40 120 5.05 2.27 Decentralization, local governance and institutions* 63 4.65 2.49 142 5.50 2.28 *Significantly different between FY2014 and FY2017 FY 2014 FY 2017 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 86 5.80 1.74 164 5.72 1.99 development results in Madagascar? (1-To no degree at all, 10-To a very significant degree) FY 2014 FY 2017 N Mean SD N Mean SD To what extent does the World Bank Group help to 84 5.83 1.71 148 5.78 2.00 build/strengthen existing country systems in Madagascar? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Madagascar? (1-Strongly disagree, 10-Strongly agree) FY 2014 FY 2017 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 84 5.55 2.17 156 5.24 2.29 Madagascar The World Bank Group meets Madagascar’s needs for knowledge 89 5.94 2.32 159 5.69 2.24 services 95 World Bank Group Country Opinion Survey 2017: Madagascar D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Percentage of Respondents FY 2014 FY 2017 Weekly 7.4% 13.3% Monthly 22.3% 22.5% A few times a year 45.7% 41.6% Rarely 24.5% 16.8% Never 0.0% 5.8% In Madagascar, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2014 FY 2017 N Mean SD N Mean SD Are timely* 81 7.08 1.78 148 6.43 2.14 Include appropriate level of stakeholder involvement during 68 5.44 2.25 140 5.63 2.03 preparation Lead to practical solutions 79 5.79 2.00 145 5.57 1.96 Are accessible (well written and easy to understand) 80 6.68 1.99 155 6.19 1.89 Are source of relevant information on global good practices* 79 7.50 1.61 154 6.84 1.83 Are adequately disseminated 81 5.93 2.04 153 5.73 2.12 Are translated enough into local language 77 4.04 2.33 145 3.91 2.35 Are adaptable to Madagascar’s specific development challenges 75 5.90 2.03 151 5.60 2.18 and country circumstances *Significantly different between FY2014 and FY2017 FY 2014 FY 2017 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development 90 6.62 2.08 156 6.27 2.22 results in your country? Overall, how would you rate the technical quality of the World 84 7.19 1.79 155 7.01 1.63 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2014 FY 2017 N Mean SD N Mean SD The World Bank Group disburses funds promptly 65 4.74 2.41 128 4.35 2.26 The World Bank Group effectively monitors and evaluates the 88 6.87 2.01 155 6.46 2.12 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 68 5.72 2.15 131 5.32 2.22 timely fashion The World Bank Group’s “Safeguard Policy” requirements are 44 5.71 2.32 116 6.00 2.02 reasonable The World Bank Group’s requirements on its lending are 65 5.97 2.62 131 5.40 2.33 reasonable The World Bank Group takes decisions quickly in Madagascar 76 5.30 2.33 134 5.11 2.21 Working with the World Bank Group increases Madagascar’s 85 6.68 2.20 152 6.13 2.25 institutional capacity Where country systems are adequate, the World Bank Group 63 6.77 2.11 132 6.38 2.18 makes appropriate use of them The World Bank Group provides effective implementation support* 78 6.81 2.05 148 6.16 2.21 *Significantly different between FY2014 and FY2017 96 World Bank Group Country Opinion Survey 2017: Madagascar E. Working with the World Bank Group (continued) FY 2014 FY 2017 N Mean SD N Mean SD To what extent do you believe the World Bank Group measures 75 5.51 2.13 136 5.59 1.91 and corrects its work in real time in Madagascar? (1-To no degree at all, 10-To a very significant degree) G. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Percentage of Respondents FY 2014 FY 2017 Yes 30.5% 24.9% No 69.5% 75.1% Do you have reliable access to the Internet?* Percentage of Respondents FY 2014 FY 2017 Yes 100.0% 89.6% No 0.0% 10.4% Do you use/have you used the World Bank Group website? Percentage of Respondents FY 2014 FY 2017 Yes 70.2% 69.4% No 29.8% 30.6% Which Internet connection do you use primarily when visiting a World Bank Group website? Percentage of Respondents FY 2014 FY 2017 High speed/WiFi 79.8% 82.9% Dial-up 20.2% 17.1% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) FY 2014 FY 2017 N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate 72 6.67 2.27 131 6.59 2.13 I find the information on the World Bank Group’s websites useful 71 7.15 2.04 127 7.04 2.10 The World Bank Group’s social media channels are valuable 52 6.36 2.42 99 6.86 2.11 sources of information about the institution When I need information from the World Bank Group I know how 74 6.39 2.45 138 5.98 2.71 to find it The World Bank Group is responsive to my information requests 55 6.79 2.24 98 6.26 2.56 and inquiries 97 World Bank Group Country Opinion Survey 2017: Madagascar Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Madagascar? (Choose no more than TWO) collaborate/work with the World Bank Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not collaborating Collaborating No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG with the WBG Overall, please rate your impression of the World Bank Group’s 5.30 6.16 5.77 5.40 5.92 5.24 5.41 6.36 5.49 5.92 5.63 5.74 effectiveness in Madagascar. Overall the World Bank Group currently plays a relevant role in 6.03 6.94 6.68 5.79 6.57 6.14 6.17 7.10 6.24 6.66 6.39 6.44 development in Madagascar The World Bank Group’s work is aligned with what I consider the 5.05 6.27 5.59 5.33 5.81 5.01 5.25 6.28 5.17 6.04 5.51 5.50 development priorities for Madagascar Responsiveness to needs 5.11 5.65 5.34 5.24 5.45 5.09 5.15 5.74 5.16 5.52 5.33 5.27 Flexibility (in terms of the institution’s products and services) 4.82 5.19 4.98 4.93 5.12 4.73 4.75 5.57 4.91 5.04 5.00 4.90 Flexibility (in terms of changing country circumstances) 5.00 5.18 5.20 4.77 5.24 4.84 4.92 5.52 5.04 5.12 5.06 5.13 Being inclusive 5.60 6.01 5.95 5.38 5.93 5.55 5.66 6.12 5.64 5.96 5.63 6.16 Openness (sharing data and other information) 6.18 6.83 6.65 5.95 6.39 6.49 6.42 6.47 6.30 6.63 6.31 6.76 Collaboration with the Government 6.57 6.75 6.70 6.52 6.82 6.38 6.51 7.02 6.66 6.62 6.60 6.76 The speed in which it gets things accomplished on the ground 5.40 5.51 5.49 5.21 5.59 5.11 5.36 5.54 5.32 5.53 5.29 5.73 Helping to bring discipline/effective supervision to implementation 6.15 6.48 6.39 5.92 6.44 5.96 6.23 6.33 6.12 6.42 6.24 6.27 of investment projects Collaboration with civil society 5.50 5.99 5.75 5.48 5.78 5.50 5.68 5.63 5.40 6.04 5.75 5.48 Staff accessibility 5.29 6.00 5.77 5.33 5.78 5.44 5.52 6.08 5.43 5.94 5.55 5.88 Collaboration with other donors and development partners 6.49 6.45 6.78 5.69 6.43 6.51 6.42 6.57 6.34 6.61 6.39 6.60 Collaboration with the private sector 5.46 6.07 5.91 5.16 5.75 5.55 5.81 5.26 5.32 6.17 5.61 5.84 Collaboration with the UN 6.94 7.00 6.98 6.90 7.08 6.75 6.87 7.21 6.90 7.03 7.08 6.62 Straightforwardness and honesty 6.26 6.43 6.41 6.15 6.53 6.00 6.14 6.92 6.31 6.35 6.25 6.50 Treating clients and stakeholders in Madagascar with respect 6.48 6.84 6.81 6.15 6.75 6.38 6.42 7.23 6.53 6.72 6.65 6.54 Being a long-term partner 6.98 7.42 7.31 6.93 7.41 6.84 7.05 7.60 6.98 7.49 7.23 7.08 To what extent does the World Bank Group’s work help to 5.41 6.34 5.96 5.31 5.90 5.55 5.57 6.38 5.45 6.22 5.81 5.64 achieve development results in Madagascar? To what extent does the World Bank Group help to 5.32 6.34 5.87 5.41 6.05 5.27 5.59 6.16 5.36 6.29 5.73 5.73 build/strengthen existing country systems in Madagascar? The World Bank Group’s financial instruments meet the needs of 5.06 5.75 5.41 5.13 5.61 4.90 5.16 5.84 5.04 5.75 5.21 5.63 Madagascar The World Bank Group meets Madagascar’s needs for 5.34 6.10 5.65 5.77 6.07 5.12 5.54 6.17 5.29 6.28 5.65 5.77 knowledge services The World Bank Group’s knowledge work and activities are adaptable to Madagascar’s specific development challenges and 5.42 6.04 5.90 5.25 5.96 5.31 5.51 6.26 5.38 6.16 5.66 5.84 country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 6.12 6.93 6.59 6.10 6.83 5.79 6.16 7.20 6.06 6.97 6.37 6.60 development results in your country? Overall, how would you rate the technical quality of the World 6.64 7.20 7.16 6.18 6.85 6.89 6.78 7.08 6.62 7.22 6.73 7.20 Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in Madagascar 4.74 5.40 5.33 4.41 5.35 4.61 4.69 6.18 4.87 5.31 4.95 5.36 Where country systems are adequate, the World Bank Group makes appropriate use of them 6.01 6.73 6.24 6.32 6.55 5.86 5.99 7.02 6.19 6.38 6.26 6.28 Yellow highlight indicates significant difference between Yes and No means. 98 World Bank Group Country Opinion Survey 2017: Madagascar Appendix G: Madagascar FY 2017 Questionnaire World Bank Group Country Survey FY 2017 – Madagascar The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Madagascar or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Madagascar, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Madagascar. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, I FC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING MADAGASCAR A1. In general would you say that Madagascar is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 99 World Bank Group Country Opinion Survey 2017: Madagascar SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Madagascar. Please identify which of the following you consider the most important development priorities in Madagascar. (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 16 Crime and violence assistance, cash transfer programs) 2 Gender-based violence 17 Agriculture, livestock, and fisheries 3 Gender equity 18 Trade and exports Natural resource management (e.g., forests, 4 Private sector development 19 biodiversity, mineral resources) 5 Anti corruption 20 Climate change (e.g., mitigation, adaptation) 6 Security/reconciliation 21 Poverty reduction Public sector governance/reform (i.e., government 7 effectiveness, public financial management, public 22 Education expenditure, fiscal system reform) 8 Malnutrition 23 Judiciary reform 9 Urban development 24 Economic growth 10 Energy/electricity 25 Decentralization, local governance and institutions 11 Water and sanitation 26 Disaster risk management 12 Job creation/employment 27 Equality of opportunity (i.e., social inclusion) 13 Health 28 Information and communications technology 14 Financial markets 29 Social cohesion 15 Transport (e.g., roads, bridges, transportation) A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Madagascar? (Choose no more than THREE) 1 Crime and violence 15 Water and sanitation 2 Economic growth 16 Social cohesion 3 Disaster risk management 17 Job creation/employment 4 Equality of opportunity (i.e., social inclusion) 18 Agriculture, livestock, and fisheries 5 Decentralization, local governance and institutions 19 Security/reconciliation 6 Information and communications technology 20 Financial markets Public sector governance/reform (i.e., government Social protection (e.g., pensions, targeted social 7 21 effectiveness, public financial management, public assistance, cash transfer programs) expenditure, fiscal system reform) 8 Health 22 Gender equity 9 Trade and exports 23 Private sector development 10 Climate change (e.g., mitigation, adaptation) 24 Education 11 Transport (e.g., roads, bridges, transportation) 25 Malnutrition 12 Energy/electricity 26 Urban development 13 Anti corruption 27 Gender-based violence Natural resource management (e.g., forests, 14 Judiciary reform 28 biodiversity, mineral resources) 100 World Bank Group Country Opinion Survey 2017: Madagascar SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Madagascar? (Choose no more than TWO) 1 Better quality public services 2 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 3 A growing middle class 4 Better opportunity for the poor who live in rural areas 5 Better opportunity for the poor who live in urban areas 6 Consistent economic growth 7 More reliable social safety net 8 Greater access to electricity in rural areas 9 Better roads to connect cities and rural areas 10 Greater access to micro-finance for the poor 11 Greater voice and participation for citizens to help ensure greater accountability 12 Education and training that better ensure job opportunity 13 Greater access to health and nutrition for citizens 14 Better employment opportunities for young people 15 Better employment opportunities for women 16 Other (please specify):_____________________________________ 101 World Bank Group Country Opinion Survey 2017: Madagascar SECTION A: GENERAL ISSUES A5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Madagascar? (Select only ONE response) 1 A very big problem 2 A moderately big problem 3 A small problem 4 Not a problem at all 5 Don’t know A6. In your view, is climate change a very serious problem, somewhat serious, not too serious, or not a problem in your country? (Select only ONE response) 1 A very serious problem 2 A somewhat serious problem 3 Not too serious problem 4 Not a problem 5 Don’t know A7. In your view, is early childhood development (i.e. nutrition, growth, care, and education) a very important, moderately important, slightly important, or not an important development priority in Madagascar? (Select only ONE response) 1 A very important development priority 2 A moderately important development priority 3 A slightly important development priority 4 Not an important development priority 5 Don’t know 102 World Bank Group Country Opinion Survey 2017: Madagascar SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Madagascar? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Madagascar. 1 2 3 4 5 6 7 8 9 10  Not effective at Very effective Don't know all B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Madagascar solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B4. When thinking about how the World Bank Group can have the most impact on development results in Madagascar, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Madagascar? (Choose no more than THREE) 1 Malnutrition 16 Judiciary reform 2 Water and sanitation 17 Economic growth 3 Job creation/employment 18 Disaster risk management 4 Gender-based violence 19 Equality of opportunity (i.e., social inclusion) 5 Health 20 Decentralization, local governance and institutions 6 Financial markets 21 Information and communications technology Social protection (e.g., pensions, targeted social 7 22 Crime and violence assistance, cash transfer programs) 8 Social cohesion 23 Transport (e.g., roads, bridges, transportation) 9 Gender equity 24 Agriculture, livestock, and fisheries 10 Private sector development 25 Trade and exports Natural resource management (e.g., forests, 11 Education 26 biodiversity, mineral resources) Public sector governance/reform (i.e., government 12 effectiveness, public financial management, public 27 Climate change (e.g., mitigation, adaptation) expenditure, fiscal system reform) 13 Security/reconciliation 28 Poverty reduction 14 Energy/electricity 29 Anti corruption 15 Urban development 103 World Bank Group Country Opinion Survey 2017: Madagascar SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Madagascar? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Bringing together different groups of stakeholders   Capacity development related to World Bank Group 2   supported projects 3 Stand-alone technical assistance   4 Policy advice, studies, analyses   5 Financial resources   6 Data and statistics   7 Promoting knowledge sharing   Helping ministries implement development projects 8   and reforms 9 Mobilizing third party financial resources   10 Donor coordination   11 Other (please specify): ________________________   B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Madagascar? (Choose no more than TWO) 1 Not client focused 2 Not willing to openly criticize policies and reform efforts in the country 3 Staff too inaccessible 4 World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and procedures) 5 Not aligned with other donors’ work 6 Not aligned with country priorities 7 Not adequately sensitive to political/social realities in Madagascar 8 Too influenced by developed countries 9 Not exploring alternative policy options 10 Not collaborating enough with stakeholders outside the Government 11 Its advice and strategies do not lend themselves to practical problem solving 12 Not enough public disclosure of its work 13 Arrogant in its approach 14 World Bank Group’s processes too complex 15 The credibility of its knowledge/data 16 Other (please specify): __________________________________________________ 17 Don’t know 104 World Bank Group Country Opinion Survey 2017: Madagascar SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in Madagascar? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B8. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Beneficiaries 9 Foundations 2 Youth/university groups 10 Media 3 Private sector 11 Emerging donors 4 Local government 12 UN agencies 5 Donor community 13 Regional organizations (e.g., SADC, COMESA, COI) 6 NGOs/Community Based Organizations 14 Other (please specify): _____________________ 7 Academia/think tanks/research institutes 8 Parliament 15 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Madagascar? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B9 1 2 3 4 5 6 7 8 9 10  relevant role in development in Madagascar The World Bank Group’s work is aligned with what I B10 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Madagascar 105 World Bank Group Country Opinion Survey 2017: Madagascar SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Madagascar, in terms of each of the following? To no degree To a very significant Don't at all degree know B11 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B12 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B13 1 2 3 4 5 6 7 8 9 10  circumstances) B14 Being inclusive 1 2 3 4 5 6 7 8 9 10  B15 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B16 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B17 1 2 3 4 5 6 7 8 9 10  the ground Helping to bring discipline/effective supervision to B18 1 2 3 4 5 6 7 8 9 10  implementation of investment projects B19 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B20 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B21 1 2 3 4 5 6 7 8 9 10  partners B22 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B23 Collaboration with the UN 1 2 3 4 5 6 7 8 9 10  B24 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Madagascar B25 1 2 3 4 5 6 7 8 9 10  with respect B26 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B27. To what extent does the World Bank Group partner with the right people to support work on the ground in Madagascar? (Select only ONE response) 1 Nearly never 2 Rarely 3 Sometimes 4 Nearly always 5 Don’t know 6 Prefer not to answer 106 World Bank Group Country Opinion Survey 2017: Madagascar SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B28. Which TWO UN organizations do you think it is most important for the World Bank Group to partner with, to tackle the challenges of fragility in Madagascar? (Select no more than TWO) 1 World Food Program (WFP) 2 World Health Organization (WHO) 3 United Nations Development Program (UNDP) 4 United Nations Peacekeeping 5 International Monetary Fund (IMF) 6 The United Nations International Children's Emergency Fund (UNICEF) 7 None. I don’t believe the World Bank Group needs to partner with the UN organizations. 8 Don’t know 9 Prefer not to answer B29. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than THREE) 1 Poor coordination within the World Bank Group 2 Political pressures and other vested interests 3 Reforms are not well thought out in light of country challenges 4 Poor coordination within the Government 5 The Government works inefficiently 6 Poor donor coordination 7 The World Bank Group is not sensitive enough to political/social realities on the ground 8 Lack of/inadequate levels of capacity in Government 9 There is not an adequate level of citizen/civil society participation 10 The World Bank Group works too slowly 11 The World Bank Group does not do adequately follow through/follow up 12 Ongoing conflict and instability 13 Inadequate funding 14 Other (please specify): ________________________________________ 107 World Bank Group Country Opinion Survey 2017: Madagascar SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Madagascar? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know Social protection (e.g., pensions, targeted social 1 1 2 3 4 5 6 7 8 9 10  assistance, cash transfer programs) 2 Gender equity 1 2 3 4 5 6 7 8 9 10  3 Private sector development 1 2 3 4 5 6 7 8 9 10  4 Social cohesion 1 2 3 4 5 6 7 8 9 10  5 Education 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 6 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 7 Malnutrition 1 2 3 4 5 6 7 8 9 10  8 Energy/electricity 1 2 3 4 5 6 7 8 9 10  9 Job creation/employment 1 2 3 4 5 6 7 8 9 10  10 Health 1 2 3 4 5 6 7 8 9 10  11 Financial markets 1 2 3 4 5 6 7 8 9 10  12 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  13 Agriculture, livestock, and fisheries 1 2 3 4 5 6 7 8 9 10  14 Trade and exports 1 2 3 4 5 6 7 8 9 10  15 Gender-based violence 1 2 3 4 5 6 7 8 9 10  Natural resource management (e.g., forests, 16 1 2 3 4 5 6 7 8 9 10  biodiversity, mineral resources) 17 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  18 Poverty reduction 1 2 3 4 5 6 7 8 9 10  19 Anti corruption 1 2 3 4 5 6 7 8 9 10  20 Crime and violence 1 2 3 4 5 6 7 8 9 10  21 Economic growth 1 2 3 4 5 6 7 8 9 10  22 Disaster risk management 1 2 3 4 5 6 7 8 9 10  23 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10  24 Decentralization, local governance and institutions 1 2 3 4 5 6 7 8 9 10  108 World Bank Group Country Opinion Survey 2017: Madagascar SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. To what extent does the World Bank Group’s work help to achieve development results in Madagascar? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C3. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in Madagascar? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Madagascar? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C4 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, etc.) meet the needs of Madagascar The World Bank Group meets Madagascar’s C5 needs for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10  analysis, data, technical assistance) PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 109 World Bank Group Country Opinion Survey 2017: Madagascar SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Madagascar, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D6 1 2 3 4 5 6 7 8 9 10  good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Madagascar’s specific D9 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 110 World Bank Group Country Opinion Survey 2017: Madagascar SECTION E: WORKING WITH THE WORLD BANK GROUP E1. When working with the World Bank Group on programs, projects and other activities, do you believe that the team …? (Select only ONE response) 1 Almost never has the right skills mix to tackle the challenges of fragility 2 Rarely has the right skills mix to tackle the challenges of fragility 3 Sometimes has the right skills mix to tackle the challenges of fragility 4 Almost always has the right skills mix to tackle the challenges of fragility 5 Don’t know 6 Prefer not to answer To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E2 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E3 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and E4 1 2 3 4 5 6 7 8 9 10  reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy” E5 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s requirements on its E6 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E7 1 2 3 4 5 6 7 8 9 10  in Madagascar Working with the World Bank Group increases E8 1 2 3 4 5 6 7 8 9 10  Madagascar’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E9 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them The World Bank Group provides effective E10 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) E11. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Madagascar? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree E12. To what extent do you believe the World Bank Group measures and corrects its work in real time in Madagascar? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree 111 World Bank Group Country Opinion Survey 2017: Madagascar SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN MADAGASCAR F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Madagascar? (Choose no more than TWO) 1 Be more sensitive to political context 2 Collaborate more effectively with Government clients (e.g., national, state, local) 3 Work faster 4 Reduce the complexity of obtaining World Bank Group financing 5 Help to bring discipline/effective supervision to implementation of investment projects 6 Offer more innovative financial products 7 Ensure greater selectivity in its work 8 Provide more adequate data/knowledge/statistics/figures on Madagascar’s economy 9 Offer more innovative knowledge services 10 Reach out more to groups outside of Government 11 Increase the level of capacity development in the country 12 Increase the level of World Bank Group staffing in Madagascar’s office 13 Other (please specify): ______________________________________________ F2. Please answer the following questions: (Choose no more than THREE for each column) A. Which THREE areas below would B. Which THREE areas benefit most from the World Bank below would benefit Group playing a leading role among most from other donors international partners in in Madagascar? Madagascar? 1 Social cohesion   2 Public financial management   3 Reducing gender based violence   4 Access to justice systems   5 Security mechanisms   6 Conflict resolution mechanisms   7 Access to basic services   8 Capacity of state institutions   9 Jobs   10 Improving livelihoods   11 Malnutrition   12 Social safety nets   Stimulating dialogue to promote peace 13   and stability 112 World Bank Group Country Opinion Survey 2017: Madagascar SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN MADAGASCAR F3. To what degree does the World Bank Group support with its resources (financial, technical, knowledge and convening power)? To no degree To a very significant Don't Prefer not at all degree know to answer 1 Social cohesion 1 2 3 4 5 6 7 8 9 10   2 Public financial management 1 2 3 4 5 6 7 8 9 10   3 Reducing gender based violence 1 2 3 4 5 6 7 8 9 10   4 Access to justice systems 1 2 3 4 5 6 7 8 9 10   5 Security mechanisms 1 2 3 4 5 6 7 8 9 10   6 Conflict resolution mechanisms 1 2 3 4 5 6 7 8 9 10   7 Access to basic services 1 2 3 4 5 6 7 8 9 10   8 Capacity of state institutions 1 2 3 4 5 6 7 8 9 10   9 Jobs 1 2 3 4 5 6 7 8 9 10   10 Improving livelihoods 1 2 3 4 5 6 7 8 9 10   11 Malnutrition 1 2 3 4 5 6 7 8 9 10   12 Social safety nets 1 2 3 4 5 6 7 8 9 10   Stimulating dialogue to promote 13 1 2 3 4 5 6 7 8 9 10   peace and stability 113 World Bank Group Country Opinion Survey 2017: Madagascar SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How frequently do you interact with the World Bank Group now in Madagascar? 1 Never 2 Less than once a year 3 Once a year to a few times a year 4 Less than once a month 5 At least once a month 6 At least once a week G2. How much face to face access would you like to have with the World Bank Group in Madagascar (i.e., discussions, meetings, conferences, workshops, training, etc.)? (Select only ONE response) 1 I prefer more frequent interactions with the World Bank Group I prefer the frequency of my interactions with the World Bank Group to be just about the same as they are 2 currently 3 I prefer less frequent interactions with the World Bank Group 4 I prefer to have no face to face interactions with the World Bank Group 5 Prefer not to answer G3. How do you get most of your information about economic and social development issues in Madagascar? (Choose no more than TWO) 1 Local radio 6 Internet 2 International radio 7 Periodicals Social media (e.g., blogs, Facebook, Twitter, 3 8 International television YouTube, Flickr) 4 International newspapers 9 Local newspapers 5 Local television 10 Other (please specify): ____________________ G4. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) World Bank Group’s publications and other written Direct contact with World Bank Group (i.e., face to 1 5 materials face meetings/discussions) 2 e-Newsletters 6 World Bank Group’s website World Bank Group’s Social media (e.g., blogs, Facebook, Twitter, 3 7 seminars/workshops/conferences YouTube, Flickr) 4 Mobile phones 8 Other (please specify): ____________________ 114 World Bank Group Country Opinion Survey 2017: Madagascar SECTION G: COMMUNICATION AND INFORMATION SHARING Are you aware of the World Bank Group's Access to Information Policies under which the World G5 Yes No Bank Group discloses any information in its possession that is not on a list of exceptions? G6 Do you have reliable access to the Internet? Yes No G7 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, G8 Yes No Twitter, YouTube, and Flickr)? G9. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up G10. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for information/knowledge that you can use in your work? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to G11 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  Group website) I find the information on the World Bank Group’s G12 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10  Bank Group website) The World Bank Group’s social media channels (e.g., G13 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution When I need information from the World Bank Group I G14 know how to find it (e.g., whom to call, where to reach 1 2 3 4 5 6 7 8 9 10  them, etc.) The World Bank Group is responsive to my information G15 1 2 3 4 5 6 7 8 9 10  requests and inquiries 115 World Bank Group Country Opinion Survey 2017: Madagascar SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory 3 Office of Parliamentarian 13 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial Department 4 14 Trade Union or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Embassy/Diplomatic Office 10 Financial Sector/Private Bank 20 Other (please specify): ________________________ H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate Change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you primarily engage with in Madagascar? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ 116 World Bank Group Country Opinion Survey 2017: Madagascar SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Madagascar? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Madagascar? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. Which best represents your geographic location? 1 Capital Antananarivo 2 Regions Thank you for completing the survey! 117