RP1552 V2 The World Bank Financed Jiaozuo Green Transport and Road Safety Improvement Project Resettlement Policy Framework World Bank Financed Project Management Office of Jiaozuo City The Institute of Resettlement Studies of Shandong University November 25, 2013 Prepared by: The Institute of Migration Studies of Shandong University Responsible Person: Prof. Dr. Quancheng Song Contact Address: No. 27 Shanda South Road, Jinan City, P. R.C Zipcode: 250100 Tel: +86-531-88377009 Fax: +86-531-88568871 Moblie: 13605402935 Email: imssdu@126.com Website: http://www.ims.sdu.cn/yhxm.htm 2 CONTENTS Introduction..................................................................................................................... 4 Project Description.......................................................................................................... 4 Policy Objectives and Key Definitions........................................................................... 5 Key Principles................................................................................................................. 7 Types of RPs ................................................................................................................. 12 Preparing and Approving RPs ...................................................................................... 13 Rehabilitation Measures................................................................................................ 17 Consultation and Disclosure ......................................................................................... 17 Implementation Arrangements...................................................................................... 18 Costs and Budget .......................................................................................................... 18 Grievance Procedure..................................................................................................... 18 Resettlement Monitoring .............................................................................................. 18 3 Introduction 1. This document constitutes the Policy Framework for Compensation, Resettlement and Rehabilitation of Displaced Persons (RPF) for Jiaozuo Green Transport and Road Safety Improvement Project in China. Jiaozuo Municipal Government has agreed to apply World Bank environmental and social safeguard policies in the design and implementation of this project, including OP 4.12, “Involuntary Resettlement.” For this project, design and scheduling considerations make it impossible to determine the extent of resettlement planning requirements at appraisal. The RPF establishes principles and procedures to be followed if subsequent stages of project design or implementation are to cause land acquisition or other involuntary restrictions on access to land or other resources. In such instances, the RPF requires that a Resettlement Plan (RP) is prepared for World Bank review and approval. The RP ensures that any such potential impacts are minimized, and that any persons affected by such impacts are provided ample opportunity, through provision of compensation or other forms of assistance, to improve or at least restore their incomes and living standards. Project Description 2. The Project includes four components; Component A: Safe System Integrated Corridors/Area Development; Component B: Green Tourism Corridor Development and Improvement; Component C: Public Transport Infrastructure Improvement; Component D:Institutional Strengthening. See Table below for the detailed scope of construction, resettlement impact, and preparation ststus of resettlement documents. Table 1: Identification of Project Resettlement Impact and Readiness of Resettlement Documents Readiness of Name of Resettlement No. Scope of Construction Resettlement Component Impact Documents Focusing on three corridors based on The preliminary the ‘Safe System’ foundation: design indicated Jiefang Road (Puji-Dongyuan), that there would be Renmin Road (Puji-Zhongnan) and no land acquisition Safe System Ta’nan Road (Jiefang-Fengshou) and housing Integrated with a total combined length of demolition, but it A RPF Prepared Corridors/Area around 17.1 km. The design, can not be fully Development construction and operation of the excluded; The corridors/areas will comprise an construction integrated package of pedestrian garbage dumps, crossings, NMT measures, ITS, bus stockyard, and priority, parking management, taxi temporary sheds management, and school zone safety may also need 4 Readiness of Name of Resettlement No. Scope of Construction Resettlement Component Impact Documents measures. temporary occupation of land. Green The corridor of pedestrians and There is land Tourism cyclists links from Renmin Park to acquisition, but Corridor B Feng Shan Park, Yuan Rong Temple, not clear whether RAP Prepared Development with Long Yuan Lake Park along the there will be any and bank of the Qun Ying River, a housing Improvement distance of about 17 kilometers. demolition. Construction of one bus interchange cum terminus adjacent to the north Public square of the railway station, Transport upgrading of Zhongzhan and Macun C Infrastructure existing depots and construction of There is land RAP Prepared acquisition. Improvement Yimen, Dongxuegu and Dabeizhang new depots; intelligent management systems, procurement of new vehicles. Institutional Permanent Road Safety Steering D Strengthening Committee; Training and capacity No No building; Studies and research. 3. To ensure that implementation of land acquisition and resettlement for those components will follow relevant national laws and regulations and comply with the safeguard policies of the World Bank, separate resettlement action plans need to be developed by following the policies and procedures set out in this policy framework. Policy Objectives and Key Definitions 4. OP 4.12 provides essential guidance on objectives and principles that are applicable in projects generating land acquisition and resettlement-related impacts. Key objectives and definitions are as follows: 5. Every reasonable effort will be made to avoid or minimize the need for land acquisition, and to minimize all resettlement-related adverse impacts. If land acquisition and associated adverse impacts cannot be avoided, the principle objective of the RPF is to ensure that all persons subjected to adverse impacts (“displaced persons” as defined below) are compensated at replacement cost (as defined below) for lost land and other assets and otherwise provided with any rehabilitation measures or other forms of assistance necessary to provide them with sufficient opportunity to improve, or at least restore, their incomes and living standards. 5 6. “Displaced persons” refers to all of the people who, on account of the activities listed above, would have their (1) standard of living adversely affected ; or (2)right, title, interest in any house, land (including premises, agricultural and grazing land) or any other fixed or movable asset acquired or possessed temporarily or permanently; (3) access to productive assets adversely affected, temporarily or permanently; or (4) business, occupation, work or place of residence or habitat adversely affected; and “displaced person” means any of the displaced persons. 7. "Replacement cost" is the method of valuation of assets which determines the amount of compensation sufficient to replace lost assets, including any necessary transaction costs. Compensation at replacement cost is defined as follows: For agricultural land, it is the pre-project or pre-displacement, whichever is higher, market value of land of equal productive potential or use located in the vicinity of the affected land, plus the cost of preparing the land to levels similar to those of the affected land, plus the cost of any registration and transfer taxes. For land in urban areas, it is the pre-displacement market value of land of equal size and use, with similar or improved public infrastructure facilities and services and located in the vicinity of the affected land, plus the cost of any registration and transfer taxes. For houses and other structures, it is the market cost of the materials to build a replacement structure with an area and quality similar to or better than those of the affected structure, or to repair a partially affected structure, plus the cost of transporting building materials to the construction site, plus the cost of any labor and contractors' fees, plus the cost of any registration and transfer taxes. In determining the replacement cost, depreciation of the asset and the value of salvage materials are not taken into account, nor is the value of benefits to be derived from the project deducted from the valuation of an affected asset. Where domestic law does not meet the standard of compensation at full replacement cost, compensation under domestic law is supplemented by additional measures so as to meet the replacement cost standard. Such additional assistance is distinct from resettlement measures to be provided under other clauses in OP 4.12, Para. 6. “Land acquisition” is the process whereby a person involuntary loses ownership, use of, or accecss to, land as a result of the project. Land acquisition can lead to a range of associated impacts, including loss of residence or other fixed assets (fences, wells, tombs, or other structures or improvements that are attached to the land). “Rehabilitation” is the process by which displaced persons are provided sufficient opportunity to restore productivity, incomes and living standards. Compensation for assets often is not sufficient to achieve full rehabilitation. 6 “Cut-off Date” is the date prior to which the ownership or use establishes eligibility as displaced persons for compensation or other assistance. The cut-off date is established in the RP. It normally coincides with the date of the census of affected persons, or the date of public notification regarding the specific civil works that would cause displacement. Persons coming into the project area after the cut-off date are not eligible for compensation or other assistance. Key Principles 8. World Bank’s OP 4.12 establishes several key principles to be followed in resettlement planning and implementation. Of particular relevance for this RPF are the following: Wherever possible, project designs and RPs should be conceived as development opportunities, so that displaced persons may benefit from the services and facilities created for, or by, project activities. All displaced persons are entitled to compensation for lost assets, or to alternative but equivalent forms of assistance in lieu of compensation; lack of legal rights to the assets lost will not bar displaced persons from entitlement to such compensation or alternative forms of assistance. Compensation rates as established in a RP refer to amounts to be paid in full to the individual or collective owner of the lost asset, without depreciation or deduction for taxes, fees or any other purpose. When cultivated land is acquired, effort should be made to provide land-for-land replacement. Replacement houseplots, sites for relocating businesses, or replacement agricultural land should be of equivalent use value to the land that was lost. The resettlement transition period should be minimized. Compensation for assets should be paid prior to the time of impact, so that new houses can be constructed, fixed assets can be removed or replaced, and other necessary mitigation measures can be undertaken prior to actual displacement. Displaced persons are to receive support (direct assistance or allowances) to meet moving expenses or for temporary subsistence until they can resume productive activities. Displaced persons should be consulted during the process of RP preparation, so that their preferences regarding possible resettlement arrangements are solicited and considered; RPs are publicly disclosed in a manner accessible to displaced persons. The previous level of community services and access to resources will be maintained or improved after resettlement. Responsibility must be clearly established for meeting all costs associated with land acquisition and resettlement, and for ensuring that sufficient funds are available as they become needed. Clear institutional arrangements must be established to ensure effective and timely implementation of all resettlement and rehabilitation measures. 7 Adequate arrangements for effective monitoring will be made on implementation of all resettlement measures. Methods by which displaced persons can pursue grievances will be established, and information about grievance procedures will be provided to displaced persons. Chinese Legal and Regulatory Framework 9. For any land acquisition and resettlement activities in China, they will follow a set of national laws and regulations, which include: (1) Land Administration Law of the People’s Republic of China (issued in 1986 and amended in 1998); (2) Circular of the Ministry of Land and Resources Concerning the Issuance of the Guiding Opinions on Improving the System of Compensation for Requisition of Land (Circular No. 238, issued by MLR in 2004), and (3) provincial and local implementation regulations. These laws and regulations form the legal basis for providing compensation and rehabilitation to those affected by land acquisition and resettlement activities. The followings are key provisions of Land Administration Law and Circular No. 238. (1) Key Provisions of the Land Administration Law Article 2 The state may, out of necessity of public interest, requisition land collectively owned in accordance with law. Article 46 Where land is to be requisitioned by the State, the requisition shall, after approval is obtained through legal procedure, be announced by people’s governments at or above the county level, which shall help execute the requisition. Units and individuals that own or have the right to the use of the land under requisition shall, within the time limit fixed in the announcement, register for compensation with the land administration department of the local people’s government by presenting their certificates of land ownership or land-use right. Article 47 Land requisitioned shall be compensated for on the basis of its original purpose of use. Compensation for requisitioned cultivated land shall include compensation for land, resettlement subsidies and attachments and young crops on the requisitioned land. Compensation for requisition of cultivated land shall be six to ten times the average annual output value of the requisitioned land for three years preceding such requisition. 8 Resettlement subsidies for requisition of cultivated land shall be calculated according to the agricultural population needing to be resettled. The agricultural population needing to be resettled shall be calculated by dividing the amount of requisitioned cultivated land by the average amount of the original cultivated land per person of the unit the land of which is requisitioned. The highest resettlement subsidies to be divided among members of the agricultural population needing resettlement shall not exceed fifteen times its average annual output value for the three years preceding such requisition. Standards of land compensation and resettlement subsidies for requisition of other types of land shall be prescribed by provinces, autonomous regions and municipalities directly under the Central Government with reference to the standards of compensation and resettlement subsidies for requisition of cultivated land. Standards for compensation for attachments and young crops on the requisitioned land shall be prescribed by provinces, autonomous regions and municipalities directly under the Central Government. For requisition of vegetable plots in city suburbs, the land users shall pay towards a development and construction fund for new vegetable plots in accordance with the relevant regulations of the State. If land compensation and resettlement subsidies paid in accordance with the provisions of the second paragraph of this Article are still insufficient to help the peasants needing resettlement to maintain their original living standards, the resettlement subsidies may be increased upon approval by people’s governments of provinces, autonomous regions and municipalities directly under the Central Government. However, the total land compensation and resettlement subsidies shall not exceed 30 times the average annual output value of the requisitioned land for the three years preceding such requisition. Article 48 Once a plan for compensation and resettlement subsidies for requisitioned land is decided on, the local people’s government concerned shall make it known to the general public and solicit comments and suggestions from the collective economic organizations, the land of which is requisitioned, and the peasants. Article 49 9 The rural collective economic organization, the land of which is requisitioned, shall accept supervision by making known to its members the income and expenses of the compensation received for land requisition. The compensation and other charges paid to the unit for its land requisitioned is forbidden to be embezzled or misappropriated. Article 57 Where land owned by the State or by peasant collectives needs to be used temporarily for construction of projects or for geologic prospecting, the matter shall be subject to approval by the land administration departments of people's governments at or above the county level. However, if the land to be temporarily used is located in the area covered by urban planning, the matter shall be subject to agreement by the urban planning administration department concerned before it is submitted for approval. The land user shall, depending on who owns the land and who has the land-use right, enter into a contract for the temporary use of the land with the land administration department concerned, or the rural collective economic organization, or the villagers committee and pay compensation for it in accordance with the provisions of the contract. The temporary land user shall use the land for purposes stipulated in the contract for temporary use of the land and may not build permanent structures on it. Generally, the period for temporary use of land shall not exceed two years. (2) Key Provisions in the Circular No.238 The Formulation of the Unified Standards of Annual Output Value. The departments of land and resources at the provincial level shall, in conjunction with other departments concerned, work out the unified minimum standards for annual output value, which shall be announced and executed after the examination and approval by the people’s governments at the provincial level. Factors such as types and quality of arable land requisitioned, peasants’ input, prices of primary products and the categories of farmland shall take into account when deciding the value of average annual output. The Determination of the Unified Multiple of Annual Output Value. The unified multiple of the value of average annual output for calculating land compensation and resettlement subsidies shall comply with the principle of non-decrease of the standards of living of the peasants whose arable land has been requisitioned and shall be decided within the limits prescribed by laws and regulations; compensation for requisitioned land calculated with reference to the prescribed multiple of the value of average annual 10 output shall increase the multiple upon approval of the people’s governments at the provincial level if it is unable to maintain the original living standards of the peasants whose land has been requisitioned and still insufficient to pay social security expenses for peasants who have lost land due to requisition; the total land compensation and resettlement subsidies shall be 30 times the value of the average annual output of arable land, or shall be subsidized by a proportion of proceeds from the sale of State-owned land use rights under the overall planning of a local people’s government if they are still insufficient to maintain the original living standards of the peasants whose land has been requisitioned. Compensation for arable land that is authorized to be requisitioned shall be implemented in compliance with the maximum compensation standards announced by the local people’s government. The Formulation of the Comprehensive Prices of Farmland in Resettlement Areas. In the areas where conditions permit, provincial-level departments of land and resources may make comprehensive land prices in counties (or cities) within provincial boundaries together with the administrative departments concerned, which shall go into effect upon approval and promulgation by the people’s governments at the provincial level and shall be applied to compensation for land requisitioned. In calculating the comprehensive prices of farmland, the categories and rates of arable land, its production value, location, per capita quantity as well as demand and supply or the local economic development levels and the minimum standards of living should be given full consideration. The Allocation of Compensation for Land. In accordance with the principle of distributing land compensation funds mainly among peasants whose land has been requisitioned, land compensation funds shall be appropriately allocated within rural collective economic organizations. The people’s governments at the provincial level shall guide detailed ways of allocation. In the areas where land is expropriated and rural collective economic organizations are dissolved, all compensation for land shall be applied for the restoration of agricultural production and livelihood of the peasants whose land has been requisitioned. Rehabilitation by Agricultural Production. During requisitioning of peasants’ collective land beyond urban planning areas, first priority shall be given to providing peasants with necessary cultivated land for continuity of agricultural production by utilizing the rural collective land reserves, the contracted land returned voluntarily by the contracting rural households or the newly added arable land after land circulation and land consolidation. Rehabilitation by Reemployment. Favorable conditions shall be created to provide free technical training and assign corresponding posts to peasants whose land has been requisitioned. Under equal conditions, the land users shall give priority to creating employment opportunities for peasants whose land has been requisitioned. During requisitioning of peasants’ collective land within urban planning areas, the peasants 11 losing their arable land due to land acquisition shall be incorporated into urban employment system and a social security system shall also be established. Rehabilitation by Dividends. Regarding land with long-term stable earnings to be used in any projects, under the premise of rural households’ willingness, the rural collective economic organizations, the land of which is requisitioned, shall regard land compensation as stocks or converge the land-use right of the land approved for construction purposes into stocks through consultation with the land users. The rural collective economic organizations and rural households shall receive dividends by means of preference stocks based on the contracted conditions. Rehabilitation by Resettlement. In the area where peasants losing land due to land acquisition are not provided with basic production and living conditions, the local government shall organize their resettlement into other areas on the basis of fully soliciting opinions from the rural collective economic organizations and rural households whose land has been requisitioned. Types of RPs 10. Once it is determined that land acquisition or any associated impacts is essential to complete any project activities, and once siting criteria establish the land area to be acquired, resettlement planning should begin. The project owner will prepare a full RP or an “abbreviated” RP as may be necessary to submit to the World Bank for approval. 11. When the number of persons affected exceeds 200, a full RP is necessary. Where impacts on all displaced persons are relatively minor, or fewer than 200 people are affected, an abbreviated RP may be prepared. Impacts are considered “minor” if the affected people are not physically displaced and less than 10% of their productive assets are lost. 12. If a RP is necessary, it will be prepared in accordance with the policy principles and planning and implementation arrangements set forth in this RPF. The RP is based on accurate baseline census and socioeconomic survey information, and establishes appropriate mitigation measures (e.g., compensation for assets, transitional assistance, economic rehabilitation assistance) as appropriate for all categories of adverse impacts. Depending on the categories of impacts, the RP specifically addresses the following: description of the activity causing land acquisition; range and scope of potential adverse impacts; socioeconomic survey and baseline census survey information; review of relevant laws and regulations relating to land acquisition and resettlement; 12 specific compensation rates (or alternative measures) for all categories of affected assets; other measures, if any, necessary to provide opportunities for economic rehabilitation of displaced persons; eligibility criteria for compensation and all other forms of assistance; relocation arrangements, if necessary, including transitional support; site selection and site preparation, if necessary; restoration or replacement of community infrastructure and services; organizational arrangements for implementation; consultation and disclosure arrangements; resettlement implementation schedule; costs and budget; monitoring arrangements; grievance procedures; summary entitlements matrix 13. If an abbreviated RP is to be prepared, it also must be based on principles and planning and implementation arrangements established in this RPF. An abbreviated RP normally includes the following contents: a census survey of displaced persons and valuation of assets; description of compensation and other resettlement assistance to be provided; eligibility criteria; consultation and disclosure arrangements; organizational arrangements for implementation timetable and budget; monitoring arrangements; grievance procedures Any RPs prepared in accordance with this RPF must be reviewed and approved by the Bank prior to awarding of contracts for the civil works causing the displacement. Preparing and Approving RPs 14. Once it is determined that land acquisition or any associated impacts is essential to complete any project activities, and once siting criteria establish the land area to be acquired, resettlement planning should begin. The project owner will assume overall responsibility for preparation and implementation of 13 any necessary RPs, and invite social safeguard experts with rich experienced Bank financed projects to guide to carry out, or cause to be carried out, a census survey to identify and enumerate all displaced persons, and a socioeconomic survey to determine the range and scope of adverse impacts in the affected area. The census survey must cover 100% of the persons to be displaced; the socioeconomic survey may be undertaken on a sample basis. The RP will be prepared in accordance with the policy principles and planning and implementation arrangements set forth in this RPF based on accurate baseline census and socioeconomic survey information, and establishes appropriate mitigation measures as appropriate for all categories of adverse impacts. 15. PMO will work with the project owners with direct responsibility for acquiring land or implementing resettlement measures to ensure satisfactory RPs are prepared for those projects involved with any land acquisition and resettlement, and submit them to the World Bank for review. The civil construction contract can not be signed only after the prior approval of RPs by the Bank. Entitlement Policy 16. All displaced persons are eligible for compensation and/or other forms of assistance, as relevant to the nature of impacts affecting them. 17. In general, people eligible for compensation would include those affected in the following ways: Land to be permanently acquired for the project: This includes a) owners with formal legal title, b) land users eligible for formal legal title under Lao PDR law, and c) those residing on, or using, state land prior to an established cut-off date, usually the date of public notification regarding the specific civil works activity that would cause displacement. Displaced persons in categories a) and b) are entitled to compensation at replacement cost. In lieu of formal compensation, displaced persons in category c) are provided with alternative forms of assistance, in value equivalent to replacement cost. Loss of houses, other structures and fixed assets, including trees and standing crops: Owners of houses and other assets (regardless of whether they hold land title or building permits for structures erected prior to the cut-off date). Losses associated with temporary impacts: This includes temporary loss of land, and transitional costs associated with moving, or disturbance to businesses during construction. 18. Specifically, displaced persons will be entitled to the following types of compensation and rehabilitation measures: 1). Displaced persons losing agricultural land: 14 a) The preferred mechanism for compensation of lost agricultural land will be through provision of replacement land of equal productive capacity and satisfactory to the displaced person. If satisfactory replacement land cannot be identified, compensation at replacement cost may be provided. b) Displaced persons will be compensated for the loss of standing crops at market price, for economic trees at net present value, and for other fixed assets (ancillary structures, wells, fences, irrigation improvements) at replacement cost. c) Compensation will be paid for temporary use of land, at a rate tied to duration of use, and the land or other assets will be restored to prior use conditions at no cost to the owner or user. 2). Displaced persons losing residential land and structures a) Loss of residential land and structures will be compensated either in-kind (through replacement of house site and garden area of equivalent size, satisfactory to the displaced person, or in cash compensation at replacement cost. b) If after partial land acquisition the remaining residential land is not sufficient to rebuild or restore a house of other structures of equivalent size or value, then at the request of the displaced person the entire residential land and structure will be acquired at replacement cost. c) Compensation will be paid at replacement cost for fixed assets. d) Tenants, who have leased a house for residential purposes will be provided with a cash grant of three months rental fee at the prevailing market rate in the area and will be assisted in identifying alternative accommodation. 3). Displaced persons losing business a) Compensation for loss of business will involve, as relevant: (i) provision of alternative business site of equal size and accessibility to customers, satisfactory to the displaced business operator; (ii) cash compensation for lost business structures: (iii) transitional support for loss of income (including employee wages) during the transition period; and (iv) resettlment cost. 4). Vulnerable Groups 15 In the census survey, vulnerable groups should include older people (65 years or above), the disabled, and female-headed households in the project. In addition to apply the compensation and rehabilitation measures to all affected populations, additional assistance should be provided in order to ensure their income and livelihood to be restored to the the original state or even better through implementation of the project. 5). Infrastructure and access to services Infrastructure (such as water sources, roads, sewage systems or electrical supply) and community services (such as schools, clinics or community centers) will be restored or replaced at no cost to the communities affected. If new resettlement sites are established, infrastructure and services consistent with local standards will be provided at no cost to the relocated persons. Table 2: Entitlements to Different Affected People Type of Impact APs Type of Compensation Rehabilitation Measures Permanent Land Affected villagers Compensation for land, Provision of replacement Acquisition with formal land use resettlement subsidies, and land of equal productive rights young crops capacity and satisfactory to the displaced person; cash compensation, vocational skills training, and social security Temporary land Compensation for young Assist to find alternative leasing for farming crops farmland to rent Temporary Land Land owners or users Compensation for lost crops Restored to prior use Acquisition during the occupation conditions at no cost to the owner or use Residential Property owners Alternative residential Equivalent size and Housing housing, cash functions satisfactory to the Demolition & compensation, and displaced person Relocation relocation subsidy. Tenants Compensation for 3 months Assist to find new house to rental, and relocation rent subsidy Loss of non- Relocation of business (i) provision of alternative Provision of alternative residential housing owners and employees business site of equal size business site of equal size and accessibility to and accessibility to customers, satisfactory to customers, satisfactory to the displaced business the displaced business operator; (ii) cash operator compensation for lost business structures: (iii) transitional support for loss of income (including employee wages) during the transition period; and (iv) 16 resettlment cost. Loss of Owners Cash compensation at attachments and replacement cost other fixed assets Loss of Owners or their agents Restoreto the original state Restored or replaced at no infrastructures and function, or provide cost to the communities cash compensation to the affected owners for rehabilitation Vulnerable groups Provid additional assistance such as older to ensure their income and people, the livelihood to be restored to disabled, and the the original state or even female-headed better households Rehabilitation Measures 19. Compensation may be sufficient to allow displaced persons to restore incomes if paid at replacement cost, assuming that replacement assets are available. Often, however, resettlement may require displaced persons to obtain new skills required for resuming production in a new environment, or to pursue new sources of income. The RP should assess the significance of impacts to be imposed on displaced persons, and provide measures to assist those significantly affected in adapting to new livelihood challenges. Terms for participation in such measures, including training, extension services, or employment, along with responsibility for providing them, should be specified in the RP. Consultation and Disclosure 20. To promote active project engagement and adaptation to changed living circumstances, displaced persons should be provided with opportunities to participate in planning and implementation. At minimum, displaced persons should be consulted on preferences and concerns during the resettlement planning process. All displaced persons are to be informed regarding potential impacts and proposed mitigation measures, including compensation rates. The RP will be disclosed, in a manner and location accessible to displaced persons while in draft, and subsequently disclosed again following finalization. 17 Implementation Arrangements 21. The RP reviews organizational arrangements, to ensure that implementation procedures are clear, that responsibility is clearly designated for provision of all forms of assistance, and that adequate coordination among all agencies involved in RP implementation is assured. The RP must include a detailed implementation schedule, linking the project construction timetable to resettlement-related activities. The implementation timetable should establish that compensation (in cash or in kind) should be completed at least one month prior to initiation of civil works, and at least three months before residential structures are demolished. Costs and Budget 22. Each partial and full resettlement plan will include detailed cost of compensation and other rehabilitation entitlements and relocation of displaced persons, if that be the case, with a breakdown by agricultural land, residential land, business land, houses, businesses and other assets. The cost estimates will make adequate provision for contingencies. The resettlement plans will explicitly establish sources for all funds required, and will ensure that fund flow is compatible with the timetable for payment of compensation and provision of all other assistance. Grievance Procedure 23. RPs will establish means for displaced persons to bring complaints to the attention of relevant project authorities. Grievance procedures should include reasonable performance standards, e.g., time required to respond to complaints, and should be provided without charge to displaced persons. The RP should also state other avenues available to aggrieved persons if the project-related procedures fail to resolve complaints. Resettlement Monitoring 24. In addition to internal project monitoring arrangements, the project owner will ensure that RP implementation will be monitored by a qualified agency independent of project implementing agencies. The RP should establish the scope and frequency of monitoring activities. External monitoring reports will be prepared for simultaneous submission to the project office and the World Bank. 18