World Bank Reprint Series: Number Ninety-six V. V. Bhatt Decisionmakilng in the Public Sector Reprinted with permission from Ecmomnic and Political Wveekly, Bombay, vol. 13, no. 21 (May 27, 1978), pp. 30-45 Decision Making in the- Public Sector Case Study of Swaraj Tractor V V Bhatt The ch(7racteristic fcature of the dcvelopm/ent process since Wor7ld War II hlas beenz thte deliberate ass tumption by'the State of the function of reguluating the I'eiee and pL.L'ttrl of socio-econonlic developmIent) In a large number of LDCs, the? State is also playing an ive role in p)romnoting and managin" enterprises in the manufacturing sector, The fun*ctioningzr (atnd growth of these enterprises depen(l on the decision- making process in the public sector. This proces.LS of riecision7 making, wvthich is ccmiplex entpoigh in the private sector, is inevitahlly mzuch more! conplcx in the putblic sectorA. This case studq of the Swarai traec 'r h1as beenz undertaken with a view to uindcrs tci,ili, the pro- blem of decision-making in putblic manufacturing enterprises in lndia. The paper is diiiclecl into five sections. Section 1 provides somne informnat'ion about the tractor in- dusfry in general, Secticin II narrates the storyt of the .SThvarai tractor. In Sections III and IV sonme pro- blems abouzt the decision-making process care raised and some conjfectures mnade abouzt puiblic sector be- havizour. In the final sectioA,z an attempt is made to formzulate somne explaznatory hyi,pothieses abolut the public sector decision-making process .-Z hypctheses that mnany have general relevance for the LDCs with mixed economies. I tractor case, the year when the new agricultural Introduction There is another charlacteristic of strategy - the so-called green revolu- BEFORE we present the Swarai trac- the tractor industry that is also rele- tion - was formulated. The domestic tor case, it is essential to give some vant to niote. In the tractor industry ipmoducrtion of tractors started in background with regard to the tractor there are economies of scale both in i9fli-fil with a licensed installed capa- industry. In North AmeriLc.a tractors Production as well as dkitribution. It city on a two shift basis of 8,500 units began to replace draultht animals has been estimated for the US that by two firms Tractor and Farm (usually horses) around 1900 and this approximately the same economies of Equiipment (TAFE) and Bicher Tractors substitution process was completed be- scale, around 20 per cent, would attach Indlia Ltd (Eicber)-the former with fore World War II. In Europe, this to distribution expansion from 20,000 a capicitY of 7,000 units and the substitution occurred during the first t` 9,)(A( IlTits as woull(d acilre to a latter with a capacity of 1,500 units. decade after the war as small versatile rdution cxpanlicri.6 This is part Both were permitted foreign colla- tractors and government suppor.t for f the rea,sen why the industry in thle boration in 1961. TAFE with Massey- tractor purchase became widely avail- W`est is dotyiuatdl bv a few rirmiis. re- Ferguson, UK and Eicher with Eicher able.3 sultine ini lioliolistie coiiipctition as of the Federal Republic of Germany. Most of the technical d&velopment well as colluion. As against this domestic capacity, it of the tractor had taken place by In a durable good like a tractor, the was estimated that the demand for World War II and much of it occurred farmer essentially buys tractor services traclcrrs would increase substantially as in the US. However, the truly revo- and henice is c-oncerned in his purchase a result of the adoption of newv agri- lutionarv deo elopment of the pre-war dfecision about after- sales service and cultural strategy in Punjab, Haryana period, the "Ferguson System", came parts ivail.cllty. Farmers' loyalties or and Western UP. With large increases not from the US but from the U.1K and preferenice are dealer orientel and in land prodcictiity, farmers were fac- was introduced in the US in 1939. By sales of tractors thus crucially depenid inig a farm power shortage dlurinig the this time tractor-technology had moire °n. the quahlit of disirihutzion and ser- peak season; further, and even more or less stabilised and there has not vice, As seems toi have hlappened in imlplortlnt, cost of animal powe,Cr was been any significant change in this the -S, this deilership network cani liirln sh1a1rplv. Tlle adoption of high- technology. There have been minor redluce culipetition and wvork against yielding i arieties oif wheat improved additions to the tractor design, like the interests of the farmers; for far- the Productivity of land, especially power-steering and automatic trans- mers glntarl% all over thL world have irrigated land. This in turh raised the mission; buit there have been few im- no adequate intorinatioin to jUdge the opportunity cost of usilug draught portant patents in the tractor industry quality of a tractor exceptinig throuigh animals, as fodder competed for the since 1939.4 By comparison with an the nmarketiiig structure. This charac- highly productive irrigated land. automobile, a tractor is a simple teristic of the tractor market suggests 'Mechanisat ion -"- task-wise - thus machine. ' While a car r1picIllyv has the need for public policy in the was expected to be an inevitable corn- 15,00V parts, a farm tractor has a initerests of the farmers - the group plement of the green revolution.9 mere 2,000; of these 1,365 are seldomn in a weak bargaining po-sition 'i.e-a-vis However, in view of relatively small or never actually manufactured by the pr,cdiictionl-listributio)ii system.8 holings 68 per cent of holdings in tractor manufacturers.3 These charac- Farm nmechanisation in India started Punjal3 were below 9 hectares, account- teristics of tractor etechnology and only after the War, In 1944-47 there ing for about 20 per cent of the stock manufacture indicate that it should not were abotut 5,000 tractors; the number of tractors in 1971 -- the problem be difficult for newcomers like LDCs sharply rose to 20,000 in 1956-57 and whiclh the Planning Commission faced to absorb and masteP this technology,. by 1964-65, when our story begins, was: wshat type of tractors would suit This point is relevant for tIle Swaraj there were about 40,000. This was' the budget and the needs of small. Reprinted from Economic and Political Weekly, Rcvi'w,. of Alanagement, Vol XIII No 21, May 27, 1978 M-30 Pagination as in original, advertisements excluded, IAIJ . 1: SVkARAJ TRACTOR-- PHR ORMAN( L INI)I(A RORS ing field c.ndif iowc, lasting over 1,200 hotlrs non-stop runlU1ing with 10 per Expected Actual cent tto 30 per cent over-load during the ho: est sumtmer months. With the apal:i Cost(Rs Million) r 37.002 35.916 experieccce gained on this prototype, (iestation Lag 105 weeks 105 weeks three more units were assembled in (Marchi 1972 to (March 1972 to Mlarch ]9h') for extensive field trials Mlarch 1974) Marchi 1974) Outlput Sales of Tractors(Nt,mber) 197q-75 1,600 991 and performance evaluation at the 1975-76 3,500 2 42 TTTS, I'icijilh Agricultural Uni irlsitv 1976-77 4,500 3,801) (I.uJ(dhiana) andi the UP Agricult inall 1977-78 5,000 5.H00 Uncxersiv rPZant Nagar). As a result oE Op1r.ating Profih (Rs Million) 1974-75 -3.656 8.824 these te a Numbr o s a ditsultion 1975-76 -0.320 0.635 these tests, a number of modifications 1976-77 1.761 t2. 300* wvere incorporated iti the h\xdraulici. 1977-78 2.702 +3.500** steering gear, front axle, engine and its cooling, system and the 1pc'(dlie,d trac- *For cost-conMpo'ikio0l) see Table II. tor was again tested at TTTS in May- **Estirnated June 1971. These tests indicated that Source: Industrial Dev-elopmnent Bank of lindia. its performance was better than most TABLE: 2 SWARAJ TRACTOR: PROJECT in Mav 1965 to discuss with the So- of the imported tractors in 20-25 IP COT range in rceard to drawbar pull and T. viet Government the nature and ratio of the drawbar HP to the power (Rs MNill' in) magnitude of assistance for this and the a\-ailabit2 at the PTO - which are of oither projects. M M Suri, Director of primary concerni for cultivation. The Expe~.ted Actual the Ceintral Mechanical Engineering tratotr passed the TTTS test. Thus (March1 (April Resear-ch Tinsticuce tCMERI) wais one tatrpse h TSts,Tu 1972) 1974) w was born the Swaraj tractor, the pro- of the members of this deltitolol ln. Land 1.162 ()991.9S85it-t tT(fion was rehictant to;dl ct (if local 2. iidccc-. -1-.52 3 435i OtOts nition was rilnetauct to The design for ;Swaraj 20 111' was anid:: i Machinerv ci l.iiii itself to thle tiactor project. buil iiiod the four-sico, twin (a) Imported 3. 191 3. 135 l'icitli' r. Suri felt that the project as clin aircole Kiroske engin (h) Indinl-III 15.42(1 1- 4 formuitilatetd had ex(essivc foreign ex- ctalinder, air-toled Kirlosker cn-itie TLcnil lKnow- that was being produced in the coun- w2 073 1 .640 clianiz conteIlt and required a large trv. Some (of the other salient features 2.3s tl isnunila'r of So,viet experts. Since the So- PAsiet 0.?81 Niet Union wvas reluctant to assist this engine of X raIeel s de. i ? iith a riate Expeinsp 0480 l roject S i ui td to the Deputy F\. .nsc, (0lai40c: . that (CMIII cotld develop an speed of 2,000 rpm and a compression 1-'s'le 050t1S() <.107 Vtli. trac(toer *l.8 i.. t . ct ratio (if 16 :1. It hat .a dlual ranige four ..17 i.h' .tracto . .i" that speed transmissin s, as to cover 1 5I " I - rproitc 11d i tihout external assistance or . i mp|:t l ptii-tS. Tlle ( xRRw thus wide ariet.% of jobs ranging from . f C Work flee mp L ers Ic '\FItu heavy dutty to fast irznaccpmct, and a in Cp i ta.` st:rteid the woirk on the new tractor provision fo an independent P Total d.' (i 9t o deilgn u:ider the directiotn of a Commit- prohiion fobe a gd i olepedienrit PTO - u tee of Technical Experts (CTE ) com- whieh ctn be rigsaged n r m ion n I, ,ca S.'a. -1,e Llju,atrial D)eve7f,-.^;nll!v B3aii?.rx