The World Bank Report No: ISR11139 Implementation Status & Results Jordan Enhancing Community-Driven Legal Aid Services to the Poor (P128689) Public Disclosure Copy Operation Name: Enhancing Community-Driven Legal Aid Services to the Poor Project Stage: Implementation Seq.No: 3 Status: ARCHIVED Archive Date: 09-Jul-2013 (P128689) Country: Jordan Approval FY: 2012 Product Line: Recipient Executed Activities Region: MIDDLE EAST AND NORTH AFRICA Lending Instrument: Technical Assistance Loan Implementing Agency(ies): Key Dates Board Approval Date 12-Oct-2011 Original Closing Date 08-Aug-2015 Planned Mid Term Review Date 02-Sep-2013 Last Archived ISR Date 30-Oct-2012 Effectiveness Date 04-May-2012 Revised Closing Date 08-Aug-2015 Actual Mid Term Review Date 07-Sep-2013 Project Development Objectives Project Development Objective (from Project Appraisal Document) The development objective is to support the legal empowerment of the poor and other vulnerable persons by improving access tojustice sector services based on demand-side priorities of poor communities and supported by community-driven implementation. Has the Project Development Objective been changed since Board Approval of the Project? Yes No Component(s) Component Name Component Cost Capacity-Building of Legal Aid Institutions 0.18 Provision of Enhanced Legal Aid Services 2.19 Overall Ratings Previous Rating Current Rating Public Disclosure Copy Progress towards achievement of PDO Satisfactory Satisfactory Overall Implementation Progress (IP) Satisfactory Satisfactory Overall Risk Rating Low Low Implementation Status Overview Component 1 Activity 1 – Develop work policies and standards Justice Center for Legal Aid (JCLA) documented its current administrative procedures including the processes for intake and review of requests for legal aid, eligibility criteria, case referral from partner organizations, case documentation, and file management including automated case management procedures. These documents will be reviewed by an expert consultant to identify gaps and recommend revisions to administrative practices. Once amended, as necessary, the documents detailing administrative procedures will be used as a Page 1 of 5 The World Bank Report No: ISR11139 basis for training staff of legal aid clinics. Activity 2 – Improved Case Management and Statistics JCLA hired a local IT consultant who conducted an initial evaluation of its existing case management system. The consultant made recommendations on improving administrative procedures, and prepared the technical specifications to be used in a RFP document which will be used to contract a national IT company to upgrade the existing case management Public Disclosure Copy system. The Request for Proposal and procurement processes are now taking place. Activity 3 – Quality Assurance and Institutionalizing Feedback from Local Communities A TOR for a quality assurance consultant was developed. Component 2 Activity 1 – Establishment of a Comprehensive Legal Aid System for the Most Poor and Vulnerable Rollout of Legal Aid Clinics: JCLA conducted site visits and meetings with CSOs operating in targeted geographical locations including, Irbid, Mafraq, Jerash, Ajloun, Aqaba, Karak and Ma’an. JCLA conducted several round table discussions with stakeholders and probable partners operating in the said areas, in order to identify needs and possible challenges. JCLA also conducted meetings with the municipal officials in the major cities. Two of the main municipalities have agreed to host legal aid clinics - the Municipality of Irbid and the Aqaba Special Economic Zone Association. Recruitment of Staff JCLA hired seven lawyers who were already trained and knowledgeable in provision of legal aid services to the poor to serve as the initial nucleus of the legal resources, they have initiated the provision of legal services and later will be involved in training and supporting the full legal team, to be recruited in each governorate as the project progresses. JCLA also prepared TORs, advertised and started the recruitment process that will enable it to hire the project team on a national level. JCLA hired a procurement specialist to be able to update the status of the program regularly. Legal Services Throughout this reporting period, JCLA provided more than 1419 legal counseling sessions and 1014 legal representation services, most of them related to personal status (family law) issues. eneficiaries are poor persons, primarily women (68% of beneficiaries), and vast majority of beneficiaries (1008 of the 1419 consultations and 719 of the 1014 legal representations) are related to personal status issues (access to alimony child support and dowries, and divorce cases). The statistics are demonstrating the common intersection of the justice sector and poverty - poor women needing assistance in accessing what might be their only considerable economic assets (alimony, child support and dowries). Activity 2 – Enhanced Legal Awareness Through this period, JCLA implemented 14 awareness sessions in targeted areas in Amman, Zarqa, Rusaifah and Madaba. Sessions were attended by 415 persons. The topics covered include: Sexual Harassment, Civil Status Law, Labor Law, Child Rights, Lord Tenant Law, Social Security, Inheritance Rights and Elections Law. Targeted groups included: Women, Youth, public in general. Feedback forms have been developed for beneficiaries, which help ascertain the knowledge gained during the awareness sessions, Public Disclosure Copy provide feedback on the quality of the awareness sessions and provide opportunities for beneficiaries to identify additional priorities for future awareness sessions. JCLA developed the two video clips for their public information campaign. The first video is of actual beneficiaries, and they highlight the most common types of cases(the head-scarved woman that shows her face is actually now employed at one of the legal aid centers, she was the victim of domestic abuse): husbands failing to provide living expenses to wives (required under the Personal Status Code) access to alimony and child support after divorce domestic violence employment abuse (non-payment of salaries and benefits) Page 2 of 5 The World Bank Report No: ISR11139 financial fraud (using the names of poor persons to fraudulently obtain loans without their knowledge, usually done by forging documents) http://www.youtube.com/watch?v=zo_FmraV9oI The second video is for public information. It is a dramatization raising issues usually viewed as taboo, while conveying the message that JCLA provides legal assistance to people Public Disclosure Copy with such problems. It was linked to a graffiti contest done by JCLA. http://www.youtube.com/watch?v=mKViT61KEp4&feature=endscreen Activity 3 – Building Partnerships with Local Communities JCLA has prepared for the rollout of its legal aid clinics by conducting meetings with civil society organizations in all governorates, and developing collaboration mechanisms including referral systems and co-location of JCLA staff. The total number of partnerships established is as follows: Irbid 6; Mafraq 3; Jerash 3; Aqaba 3; Maan 1; Tafileh 4; Zarqa 6; Rusaifah 4; and Salt 2. Locations No Location data has been entered Results Project Development Objective Indicators Indicator Name Core Unit of Measure Baseline Current End Target Poor persons accessing legal counseling and Number Value representation are able to exercise their legal Date rights and/or resolve disputes Comments Review of legal counseling cases (post-counseling surveys) and legal representation cases (automated case management system) demonstrate positive results, to be defined by the type of case, in 75% of cases Public Disclosure Copy Intermediate Results Indicators Page 3 of 5 The World Bank Report No: ISR11139 Indicator Name Core Unit of Measure Baseline Current End Target Poor communities are more aware of their legal Number Value rights and the mechanisms for exercising and Date Public Disclosure Copy enforcing them Comments JCLA implemented 14 At least 80% of beneficiaries awareness sessions in attending legal aid awareness targeted areas in Amman, sessions report an increase in Zarqa, Rusaifah and Madaba. awareness during exit Sessions were attended by interviews 415 persons. Legal aid services are delivered to the most Number Value poor and vulnerable Jordanians in a Date 30-Apr-2013 comprehensive, coordinated and efficient Comments Beneficiaries to date: Number of direct target manner Legal representation - 1014 beneficiaries Legal Counseling - 1419 Legal representation: 6400 Public Information - 415 individuals Legal counseling: 9,500 individuals Legal awareness:7500 community member • 20 MoUs with CSOs signed regarding referrals • Expansion of pro bono lawyer’s network to include Irbid andMa’an Governorates • Six new legal aid clinics established • Four legal aid clinics co-located with local civil society organizations • Implementation of Public Disclosure Copy means test Data on Financial Performance (as of 30-Jul-2012) Financial Agreement(s) Key Dates Project Ln/Cr/Tf Status Approval Date Signing Date Effectiveness Date Original Closing Date Revised Closing Date P128689 TF-11326 Effective 01-Feb-2012 08-Feb-2012 04-May-2012 08-Aug-2015 08-Aug-2015 Disbursements (in Millions) Page 4 of 5 The World Bank Report No: ISR11139 Project Ln/Cr/Tf Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P128689 TF-11326 Effective USD 2.61 2.61 0.00 0.30 2.31 12.00 Public Disclosure Copy Disbursement Graph Key Decisions Regarding Implementation None. Restructuring History There has been no restructuring to date. Related Projects Public Disclosure Copy There are no related projects. Page 5 of 5