The value of reference letters (English)

This paper shows that reference letters from former employers alleviate information asymmetries about workers' skills and improve both match quality and equity in the labor market. A resume audit study finds that using a reference letter in the application increases callbacks by more than 60 percent, with women driving the effect. Letters are effective because they provide valuable information about workers' skills that employers use to select applicants...

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Author

Abel,Simon Martin;

Burger,Rulof Petrus;

Piraino,Patrizio;
Document Date
2017/12/11
Document Type
Policy Research Working Paper
Report Number
WPS8266
Volume No
1
Total Volume(s)
1
Country
World,
Region
Other,
Disclosure Date
2017/12/11
Disclosure Status
Disclosed
Doc Name
The value of reference letters
Keywords
Active Labor Market Policies

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Citation

Abel,Simon Martin; Burger,Rulof Petrus; Piraino,Patrizio.

The value of reference letters (English). Policy Research working paper|no. WPS 8266 Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/632421513000919521

The value of reference letters (English)

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