Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan KARACHI MOBILITY PROJECT YELLOW BRT CORRIDOR COMPENSATION AND LIVELIHOOD REHABILIATION PLAN Final Report May 09, 2019 Sindh Mass Transit Authority Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan TABLE OF CONTENTS EXECUTIVE SUMMARY .................................................................................................. 6 1 INTRODUCTION..................................................................................................... 11 1.1 The Compensation and Livelihood Rehabilitations Plan (C&LRP) ....................... 11 1.1.1 Purpose and Scope of the C&LRP ....................................................... 11 1.1.2 Project Policy on C&LRP ...................................................................... 11 1.2 Measures to Minimize Impact ............................................................................. 12 2 PROJECT DESCRIPTION ...................................................................................... 13 2.1 Introduction ......................................................................................................... 13 2.2 Project Development Objectives and Key Results............................................... 13 2.3 Sindh Mass Transit Authority .............................................................................. 13 2.4 Project Components ........................................................................................... 14 2.4.1 Component 1: Urban Road Infrastructure along the Yellow Corridor ..... 14 2.4.2 Component 2: The Development and Operationalization of a BRT System along the Yellow ...................................................................... 14 2.4.3 Component 3: Capacity Building and Technical Assistance .................. 14 2.5 Development of a BRT System ........................................................................... 15 2.5.1 Route Alignment ................................................................................... 15 2.5.2 Corridor Description.............................................................................. 15 3 SCOPE OF LIVELIHOOD IMPACTS ON PAPs....................................................... 17 3.1 Potential Project Social Impacts .......................................................................... 17 3.1.1 Impact on Informal Vendors .................................................................. 17 3.1.2 Vulnerable PAPs .................................................................................. 18 3.2 Types of Businesses Impacted ........................................................................... 18 3.2.1 Impacts on Public Utilities ..................................................................... 21 3.2.2 Temporary Impacts on Access and Mobility.......................................... 21 3.2.3 Temporary use of land.......................................................................... 21 4 SOCIO-ECONOMIC PROFILES OF PAPs .............................................................. 22 4.1 Overview............................................................................................................. 22 4.2 Demographic Characteristics .............................................................................. 22 4.2.1 Age Structure ....................................................................................... 22 4.2.2 Household Size .................................................................................... 23 4.3 Religion and Ethnicity ......................................................................................... 23 4.4 Marital Status ...................................................................................................... 24 4.5 Education............................................................................................................ 24 4.6 Income ................................................................................................................ 24 5 LEGAL AND POLICY FRAMEWORK...................................................................... 26 5.1 Legal and Policy Framework ............................................................................... 26 5.2 World Bank OP 4.12 and Resettlement Principles .............................................. 26 2 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 5.3 Comparison of Pakistan’s LAA and WB OP 4.12 IR Safeguards Policy Principles ........................................................................................................................... 27 5.4 Gap Bridging Measures ...................................................................................... 28 5.4.1 Livelihood and Rehabilitation Assistance Policy for the Project ............. 29 5.4.2 Specific Provisions for disadvantaged or vulnerable individuals/groups 29 5.4.3 Indigenous People ................................................................................ 30 5.4.4 Change of Project Scope or identification of Unanticipated Impacts ..... 30 5.5 Compensation Eligibility and Entitlement ............................................................ 30 5.5.2 Compensation Entitlements .................................................................. 31 5.6 Compensation-Unit Rates for Rehabilitation Assistance and Allowances ............ 31 5.7 Entitlements ........................................................................................................ 31 6 STAKEHOLDER CONSULTATION AND INFORMATION DISCLOSURE ............... 33 6.1 Introduction ......................................................................................................... 33 6.2 Stakeholder Identification and Analysis ............................................................... 33 6.3 Summary of Consultation with PAPs ................................................................... 33 6.4 Issues and Concerns Expressed......................................................................... 33 6.5 C&LRP disclosure and dissemination ................................................................. 35 6.6 Stakeholders Consultation during Project Implementation Phase........................ 35 7 INSTITUTIONAL ARRANGMENTS ......................................................................... 37 7.1 Overview............................................................................................................. 37 7.2 Institutional Roles and Responsibilities ............................................................... 37 7.2.1 SMTA ................................................................................................... 37 7.2.2 Roles of the Contractor ......................................................................... 38 7.2.3 Independent Monitoring Agency (IMA).................................................. 38 8 GRIEVANCE REDRESS MECHANISM (GRM) ....................................................... 39 8.1 Overview............................................................................................................. 39 8.2 Grievance Redress Committee ........................................................................... 39 9 COMPENSATION AND LIVELIHOOD RESTORATION .......................................... 41 9.1 Income Restoration ............................................................................................. 41 9.2 Income Restoration Measures ............................................................................ 41 9.2.1 Uninterrupted access to resources and means of livelihood ................. 41 9.2.2 Business Loss ...................................................................................... 41 9.2.3 Employment Loss ................................................................................. 41 9.2.4 Special Provisions for Vulnerable PAPs ............................................... 41 9.2.5 Public Services and Facilities ............................................................... 42 9.3 Livelihood Restoration and Enhancement Programs ........................................... 42 9.3.1 Financial Management Training Program ............................................. 42 9.3.2 Livelihood Improvement Program ......................................................... 42 10 FINANCING, BUDGET AND IMPLEMENTATION ................................................... 43 10.1 C&LRP Cost estimation and Budgeting ............................................................... 43 10.2 Compensation Disbursement .............................................................................. 44 10.3 C&LRP Implementation Schedule and Commencement of Works ...................... 45 3 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 11 MONITORING, EVALUATION AND REPORTING .................................................. 46 11.1 Overview............................................................................................................. 46 11.2 Internal Monitoring .............................................................................................. 46 11.3 External Monitoring ............................................................................................. 47 11.4 Reporting Requirements and Disclosure of Monitoring Reports .......................... 48 11.5 Detailed M&E Plan .............................................................................................. 48 12 BIBLIOGRAPHY ..................................................................................................... 49 Annex-I: SIA- Census Survey of the Project Impacted Persons ...................................... 51 Annex-II: List of PAPs with Detail of Affected Business .................................................. 53 Annex-III: Focus Group Discussions with Communities (Men) ........................................ 60 Annex-IV: Focus Group Discussions with Communities (Women) .................................. 66 Annex-V: Focus Group Discussions with Institutions ...................................................... 68 Annex-VI: TORs for Social Development Specialist ........................................................ 71 Annex-VII: ToRs for Gender Specialist, SMTA ............................................................... 74 Annex-VIII: Compensation for Affected Business ........................................................... 77 Annex-IX: Compensation for Vulnerable PAPs ............................................................... 81 Annex-X: Compensation for Employment Loss............................................................... 82 List of Tables Table 1: Impact on land Use ........................................................................................... 17 Table 2: Affected Business and Number of PAPs ........................................................... 17 Table 3: Vulnerable PAPs .............................................................................................. 18 Table 4: Measures to Address LAA 1894 & OP 4.12 Gaps Relevant to the Project ........ 28 Table 5: Unit Rates of Loss of Business and Allowance ................................................. 31 Table 6: Entitlement Matrix ............................................................................................. 32 Table 7: Compensation for Loss of Business .................................................................. 43 Table 8: Compensation for Vulnerable PAPs .................................................................. 43 Table 9: Proposed Indicative Resettlement Budget ........................................................ 44 List of Figures Figure 1: Karachi Yellow BRT Corridor Alignment .......................................................... 16 Figure 2: Types of Business ........................................................................................... 19 Figure 3: Visual Snapshots of Social Impacts ................................................................. 19 Figure 4: Male/Female Composition ............................................................................... 22 Figure 5: Age Structure .................................................................................................. 23 Figure 6: Religion and Ethnicity ...................................................................................... 23 Figure 7: Education Level ............................................................................................... 24 Figure 8: Monthly Income Level ...................................................................................... 25 Figure 9: Photographs of Consultation............................................................................ 34 Figure 10: The Process of Grievance Redress ............................................................... 40 4 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan ABBREVIATIONS & ACRONYMS C&LRP Resettlement Policy Framework COI Corridor of Impact DO(R) District Officer (Revenue) EPA Environmental Protection Agency FGD Focus Group Discussion GDP Gross Domestic Product GOP Government of Pakistan GoS Government of Sindh GPI Gender Parity Index GRC Grievance Redress Committee GRM Grievance Redress Mechanism HH Household IMA Independent Monitoring Agency IP Indigenous people Km2 Square Kilometre KSDP Karachi Strategic Development Plan LAA Land Acquisition Act 1894 LAR Land Acquisition and Resettlement LGD Local Government Department M&E Monitoring and evaluation NGO Non-Governmental Organization OP Operational Policy P&DD Planning & Development Department PAHs Project Affected Households Pak-EPA Pakistan Environmental Protection Agency PAP Project Affected People PBS Pakistan Bureau of Statistics PCRs Physical Cultural Resources PD Project Director PDOs Project Development Objectives ROW Right-of-Way SA Social Assessment SEPA Sindh Environmental Protection Agency SMP Social Management Plan SMTA Sindh Mass Transit Authority STC Short Term Consultant TA Technical Assistance TORs Terms of References WB World Bank 5 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan EXECUTIVE SUMMARY Introduction The development of Compensation and Livelihood Rehabilitation Plan (C&LRP) is a requirement for the Project that entails issues of compensation, impact on livelihood under the World Bank Safeguard Policy on Involuntary Resettlement (OP 4.12). The purpose of developing a C& LRP at this stage of the Project cycle is to outline the framework for mitigating and restoring the project’s impacts on the livelihoods of project-affected peoples (PAPs) as early as possible in project development. This C&LRP prepared by the Sindh Mass Transit Authority (SMTA) with the help of consultant, fulfils OP.12 requirements pertaining to the compensation and rehabilitation policy, principles, objectives and implementation procedures and complies with pertinent National and Provincial laws and rules, regulations and guidelines for providing livelihoods and rehabilitation assistance to the PAPs. The SMTA will implement this C&LRP before the Project commencement. Methodology for the Social Assessment Social impact assessment was conducted based on the latest available preliminary designs using a mix of qualitative and quantitative tools to determine the likely impacts within the project corridor. The social assessment process comprised of discussions and consultations with WB, SMTA, communities, transport service users and institutional stakeholders. The assessment tools used for data collection and impact assessment included FGDs, intercept survey for transport services users; socio-economic and census survey; documents review; preparation of data collection instruments; social scan, field observations; data analysis and reporting. Project Description The proposed Project will follow the Integrated Corridor Management Approach that is served with safe, reliable, efficient and accessible sustainable transport services. The set of investment includes three components: (i) Urban Corridor Road Infrastructure (ii) Development of a BRT System (iii) Capacity Building and Technical Assistance. The proposed Yellow BRT corridor will be constructed at-grade is one in a series of planned BRT lines in Karachi and is approximately 21 km from the Dawood Chowrangi to the Business Centre of Karachi. The Yellow BRT corridor includes dedicated bus lanes located in the middle of the carriageway, on either side of the median, 28 stations, two bus terminals and one km of new bridge and associated facilities. The Project will be executed by the Sindh Mass Transit Authority. Scope of Livelihood Impacts on PAPs The BRT system will be developed within the existing ROW and will not involve any land acquisition. Unlike the above positive impacts and benefits of the Project, the proposed investments on BRT infrastructure development can also result in adverse social impacts. The project will impact 120 PAPs including informal vendors, skilled labours and plant nurseries owners and employees. The affected vendors run their businesses on public land (ROW) without any legal permission or license. The survey identified 19 vulnerable households includes three disabled and 16 are below poverty line. 6 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan The project will also impact on a number of public utilities. These include water supplies, drainage system, telecommunication infrastructure, gas and electricity supply poles and temporary use of land and existing transport operators. To minimize and compensate these impacts, mitigation measures were proposed. Socio-economic Profile of PAPs There is a total of 120 PAPs (all males) including vendors, plant nursery owners and their employees who will be impacted during the construction of the BRT corridor. According to the census data, total population of these 120 PAPs is 518 members with an average household size is 6.3. Of these 55% are male and 45% are female. Majority of PAPs are young. Female are majority in the lowest age cohort more males in the middle one. Vast majority is Muslim, however, a moderate number belong to Hindu Community. A significant majority are married and half of them are literate. Almost 16 PAPs are earning less than officially announced wages. General Policy, Legal and Administrative Framework The review of the existing legislations, policies and institutions involved was conducted to identify requirements as well as gaps and conflicts of the relevant national and provincial, legal and institutional arrangements that would hinder or guide the development of the project in line with the international laws applicable to Yellow BRT Corridor Project. Pakistan being a signatory to various international conventions and laws, it’s important that national projects are in line with these laws and the relevant international conventions. The Constitution includes provisions to protect the rights of individuals to private property, equal treatment to all citizens/ persons, without any distinction including on the basis of sex a range of provisions with regards to labour rights. The national and provincial laws protect peoples and environment through a number of legislations including land acquisition through fair and adequate compensation for public interest projects, gender development and labour related issues and protection of cultural resources. A host of institutions are created at federal, provincial and local government levels for infrastructure development and public and provision of social services. The World Bank’s Operational Policies address the social risks and harms that may derive from WB financed projects in order to avoid actions with undesirable effects. The IA will comply with OP 4.12 where involuntary resettlement, impacts on livelihoods and assets, acquisition of land or restrictions to natural resources may take place as a result of the Project. The eligibility for compensation was 22 February 2019 defined as the cut-off date. This date was when the census of affected people living in the project area was completed. Adequate measures have been put in place in C&LRP to mitigate adverse impacts on the socio- economic conditions and livelihood of PAPs. The entitlement matrix has been prepared to cover all PAPs regardless of formal legal rights to restore or enhance the livelihoods of all categories of PAPs, particularly those who are non-title holders and vulnerable. The detail of entitlements is given in the Table 1 below: 7 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Table 1 : Entitlement Matrix Sr. Type of Category Entitled PAP Compensation Policy No. Loss Loss of • Cash payment for 12 months transitional income allowance as per monthly income from the 82 Loss of from business (lump sum payment). businesses 1 business vending • Temporary and permanent employment to (Vendors and income and members of PAHs during construction or Nurseries other operation of the project, where feasible. owner) business • One-time lump sum payment in cash for transition period equivalent to 3 months as per officially announced minimum wage by Loss of Loss of the GoS (16,000/month). 2 38 employees employment income • Notification in one-month advance • Temporary and permanent employment to members of PAHs during construction or operation of the project, where feasible. • One-time lump sum assistance allowance in cash equivalent to 3 months’ official minimum Poor and wage rate to all below the poverty line Vulnerable 16 BPL and 3 3 vulnerabl vulnerable households. households disabled e PAHs • Temporary and permanent employment to members of PAHs during construction or operation of the project, where feasible. Stakeholder Consultation and Information Disclosure Meaningful consultation and engagement with communities and informal vendors is critical to ensure that the views, interests and concerns of project stakeholders are taken into account in the assessment of the potential impacts of the project. The major concerns raised during the consultations were impacts on people’s livelihood, rehabilitation assistance, disturbance due to noise and dust; employment opportunities lack to local communities; economical fare of BRT buses; separate compartments for ladies and senior citizens; hiring of female drivers; rehabilitation of existing roads. Avoid crowdedness and reckless driving; courteous staff and removal of high-tension wires; and zero tolerance towards gender harassment and women quota for jobs in BRT. The SMTA will prepare an Information Brochure in Urdu Language including summary information on the key aspects of the compensation and rehabilitation assistance process of the Project, grievance redress mechanism with institutional set-up, general eligibility and entitlement provisions. The information brochure translated in Urdu will be disseminated to the PAPs during the detailed design preparation stage. Institutional Arrangements The implementation of the C&LRP will involve distinct roles, functions, and various agencies. The SMTA is the Executing Agency (EA) and will do the implementation of C&LRP with the World Bank approval. At Project level, the SMTA will exercise its functions 8 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan through the Project Team. The Project Team will collect information and progress on C&LRP and will be tasked with day-to-day project related activities at project level. The Project team will be comprised off social, gender, communication and environment officers. The Project Team will be responsible for the preparation, implementation and monitoring of C&LRP. The SMTA will also procure a Third Party Monitoring (TPM) to conduct independent monitoring and evaluation for the implementation of C&LRP. Grievance Redress Mechanism The project level Grievance Redress Mechanism (GRM) will be set up for the Project to address grievances arising from stakeholders. This SMP determines the structure, roles and functions of the GRM, through grievances arising due to social impacts can be addressed at the Project level. The GRM will be set up with a two-tiered structure; one at field level enabling immediate local responses to grievances and another at the Project level for addressing more difficult cases not resolved at the local level through Grievance Redress Committee headed by the Project Director during three weeks from the date of submission of the grievance. Compensation and Livelihood Restoration Livelihood and rehabilitation assistance is expected to restore the living standards of PAPs, if not improve them. Livelihood restoration provides an opportunity to improve PAPs. A transitional business loss allowance for a period of 12 months will be provided. Such transitional support/allowance will be based on their net monthly income to offset the business losses during construction phase of that particular location. In addition to compensation, opportunities for project-based job or training will be provided to PAPs. Financing, Budget and Implementation The allocation and provision of the financial resource is responsibility of the SMTA including freeing ROW from encumbrances, payment of compensation and implementation of income restoration measures. The total rehabilitation assistance is estimated to be PKR 29.80 million (USD 0.21 million). Out of this total amount, PKR 28.9 million is required for the income losses for the transition period of informal vendors/ employees and PKR 0.91 million for the vulnerability allowance to vulnerable AHs. The C&LRP implementation schedule will be based on readiness level of the Yellow BRT Corridor Project final design and commencement of the construction works. Monitoring and Evaluation Monitoring will involve (i) compliance monitoring through internal and external monitoring to ensure that implementation is on schedule and problems are dealt with on a timely manner; (ii) The social impacts monitoring of the project and whether PAPs are able to restore and preferably improve their pre-project living standards, incomes, and productive capacity utilizing baseline information established through the socio-economic survey undertaken during project preparation; and (iii) overall monitoring to assess status of PAPs. The SMTA will prepare and submit semi-annual SMP monitoring reports to the World Bank as part of project implementation performance monitoring. Such periodic monitoring reports 9 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan documenting progress on compensation and livelihood rehabilitation assistance implementation and compensation plan completion reports will be provided through Project Team to World Bank for review and disclosure. 10 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 1 INTRODUCTION 1.1 The Compensation and Livelihood Rehabilitations Plan (C&LRP) 1 The development of Compensation and Livelihood Rehabilitation Plan (C&LRP) is a requirement for the Project that entails issues of compensation, impact on livelihood under the World Bank Safeguard Policy on Involuntary Resettlement (OP 4.12). Apart from meeting World Bank requirements, the C&LRP defines the legal and policy framework, eligibility criteria and entitlements for project affected persons (PAPs) to ensure fair and timely compensation and rehabilitation. It also defines procedures for social impact assessment, consultation, participation and disclosure; grievance redress; monitoring and reporting; as well as the institutional and financial arrangements for the Yellow Bus Rapid Transit (BRT) Project (the Project) implementation. 1.1.1 Purpose and Scope of the C&LRP 2 The purpose of developing a C& LRP at this stage of the Project cycle is to outline the framework for mitigating and restoring the project’s impacts on the livelihoods of project- affected peoples (PAPs) as early as possible in project development. This will allow for effective disclosure to key stakeholders, and subsequent feedback and inputs, prior to the project approval and commencement. It is also needed to meet part of the permit requirement of the Sindh’s Environmental Protection Agency (SEPA). 1.1.2 Project Policy on C&LRP 3 The C&LRP, for instance, includes measures, which meet the objectives of the OP 4.12, which requires that: • Prompt and effective compensation is paid to affected people prior to project implementation; • PAPs are fully informed and consulted on their legal rights, resettlement preferences and alternatives, and are given opportunities to participate meaningfully in the planning, implementation and monitoring of the rehabilitation process. • The required transitional support and development assistance is provided to affected people, to enable them to restore / improve their livelihoods and standards of living; and • Particular attention is paid to vulnerable groups among the affected population. 4 In accordance with the policy objectives of OP 4.12, the C&LRP seeks to: • Avoid involuntary resettlement where feasible, exploring all viable project designs; and • Ensure that affected people receive resettlement assistance, preferably under the Project, so that their standards of living, income earning capacity, and production levels are improved; 5 This C&LRP prepared by the SMTA, fulfils OP.12 requirements pertaining to compensation and rehabilitation policy, principles, objectives and implementation procedures and complies with pertinent National and Provincial laws and rules, regulations 11 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan and guidelines for providing livelihoods and rehabilitation assistance to the PAPs. The SMTA has endorsed this C&LRP and will implement before the Project commencement. 1.2 Measures to Minimize Impact 6 During the route selection of the Project options were explored to minimize the impact to cause the least disruption to population living with the Project Corridor. The following factors will be considered to minimize impact as summarized below: • The Project has minimized the social and resettlement impacts as all alternative viable project options were explored in the Project design to carefully incorporate technical solutions to minimize resettlement impacts; • As much as possible rehabilitation and replacement of existing infrastructure will be limited within the Right-of-Way (ROW) of the present route alignment; • All efforts have been made to avoid the need to acquire any privately-owned land. Most of the construction work of BRT will be undertaken within the median of ROW; 12 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 2 PROJECT DESCRIPTION 2.1 Introduction 7 The Project proposed form part of a long-term visions for the Karachi megacity, one that is served with safe, reliable, efficient and accessible sustainable transport services. At the centre of the transport project is the bus rapid transit (BRT) Project, which is intended to form the backbone of a fully integrated and extensive transit system for the city, enabling public transport to become the mode of choice for travel. In addition to the BRT project an Intelligent Traffic Control (ITC) system is proposed which will enhance traffic management across the network, ensuring smoother flow along the roads and allow for prioritization of high capacity transport such as BRT. 8 The proposed Project will follow the Integrated Corridor Management Approach in the need of all road users along the corridor will be improved. Severely deteriorated road sections along the corridors and catchment areas will be improved, traffic management will be upgraded, and parking issues will be addressed. 2.2 Project Development Objectives and Key Results 9 The Project Development Objective is to improve mobility, accessibility and safety along selected corridors in Karachi. The key results that will measure the achievement of the PDOs are as follows, are: (i) Car travel time during peak hour along the Yellow Corridor, (ii) Ridership of the BRT system (passengers per day), of which women ridership (percentage), (iii) Users satisfaction with the quality of the new BRT service, (iv) Number of jobs accessible within 60-minute commute by walking and taking the Bus Rapid Transit System (Urban Accessibility Index) (v) Number of road traffic fatalities broken down by road user type. 10 Rapidly growing traffic volumes and poor infrastructure remain key constraints to economic growth and development. The project is one in a series of planned BRT lines in Karachi and is approximately 22 km from the Dawood to Allawali Chowrangi. The Yellow BRT Corridor will mainly serve lower to middle income groups, or working and labour classes, including many women. The corridor connects several industrial, commercial and residential areas. Some of the major industrial areas that would be serviced by the proposed system are Korangi and Landhi industrial areas near Dawood Chowrangi. Commercial areas such as Defense Housing Authority (DHA), Tariq Road and Saddar are also located along the corridor whereas residential areas such as Mansehra Colony, DHA and PECHS are also traversed by the proposed route. 2.3 Sindh Mass Transit Authority 11 The Sindh Mass Authority (SMTA) will be the Executing Agency (EA) of the Yellow BRT Corridor Project. The SA work would be supervised by the EA. The EA will be the focal point for coordination with all other consultants, government agencies and the WB. This social assessment will be used by the EA in order to ensure that all social impacts are 13 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan adequately addressed and that the relevant capacity and training needs are established for the recommended measures to be implemented effectively. The EA will also provide liaison and contacts with the local authorities, NGOs, academic institutions, and will work cooperatively with the Consultant team for all public participation and public consultation activities. 2.4 Project Components 2.4.1 Component 1: Urban Road Infrastructure along the Yellow Corridor 12 This component will finance: (i) Reconstruction of road infrastructure and related utilities improvement and shifting (e.g. street lighting, sewer/water supply, drainage, oil pipeline) and non-motorized transport facilities such as motorcycle lanes, footpaths and pedestrian crossing along the Yellow Line Corridor and its direct and feeder service routes, (ii) Implementation of the recommendations and mitigations measures identified by Environmental Management, and Compensation and Livelihood Rehabilitation Plans prior and during construction, and (iii) Detailed designs, construction supervision activities and third-party monitoring. 2.4.2 Component 2: The Development and Operationalization of a BRT System along the Yellow 13 This component will finance: (i) Construction of the BRT infrastructure, including segregated busways, interchange facilities, stations, terminal and depots, (ii) Procurement and installation of ITS equipment and fare collection system, (iii) Upto 50% of the cost of the BRT Fleet (iv) Implementation the social management plan including labour redeployment services, for the affected existing bus operators including drivers, conductors, (v) Technical Assistance to implement and monitor GBV and other Gender Actions, (vi) The development of a TOD strategy along the yellow Corridor, (vii)Technical Assistance for Transaction Advisory Services, and (viii)A program of regular engagement with key stakeholders, and implementation of a public relations and media strategy for generating support and disseminating information on the BRT system. 2.4.3 Component 3: Capacity Building and Technical Assistance 14 This component will finance: (i) Project management cost including TA for processing compensation/severance payments and managing labour redeployment services, (ii) Technical assistance in traffic management and road safety, (iii) Support to regional transport authorities in automating the management and monitoring of bus routes permits, and (iv) Institutional Strengthening for the management of Urban Transport Sector. 14 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 2.5 Development of a BRT System 15 The Yellow BRT corridor is developed primarily along Korangi Road connecting Karachi’s southeast suburbs, characterized by dense industrial and residential land uses, with the city’s CBD region with thriving and dynamic commercial, institutional, cultural, and religious activities. 2.5.1 Route Alignment 16 The BRT lane will be built on the existing road. The existing road has three to four lanes in each direction with service road and a median. Construction of the BRT lane and associated facilities, including the stations, depot and pedestrian bridges will not involve new land acquisition. The proposed bus terminals and depot will use vacant government land. Yellow BRT corridor Technical Design Features 17 Based on the feasibility study and the revised alignment, the main feature of the Karachi BRT Yellow Corridor would be as under: • Construction of BRT lanes with 21 km of corridor • Dedicated bus-lanes located in the middle of the carriageway, on either side of the median. • 28 stations (22 at-grade 6 underground) • 2 Depots: Dawood Chowrangi and Christian Colony on Landhi Road 2.5.2 Corridor Description 18 Based on existing ROW and BRT operational arrangements, the corridor can be categorized in seven segments: 1. Future Colony – from Dawood Chowrangi terminal to Mansehra Colony (1.3 km) 2. Korangi Road along Korangi Industrial Area – from Mansehra Colony to Malir River bridge (10.1 km) 3. Malir River bridge (1.4 km) 4. KPT interchange – directly underneath the flyover (0.8 km) 5. Korangi Road – from KPT Interchange to Shahrah-e-Faisal Interchange (4.2 km) 6. Shahrah-e-Faisal – mixed operations on split stations with left side access (1.3 km) 7. Shahrah-e-Qaideen – from Shahrah-e-Faisal Interchange to M.A. Jinnah Road (2.7 km) 19 The Karachi BRT Corridor alignment is provided as Figure 1. 15 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Figure 1: Karachi Yellow BRT Corridor Alignment 16 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 3 SCOPE OF LIVELIHOOD IMPACTS ON PAPs 3.1 Potential Project Social Impacts 20 During the detailed scoping and impact assessment study the targeted Yellow BRT Project will not require any involuntary land acquisition or resettlement for construction work. The construction will be carried on and along the median of the existing road alignment (ROW). The BRT facilities such as bus stations, terminal and hub described in Section 2 will be constructed within the ROW and government land. However, vendors and few nurseries within the ROW will have some livelihood impacts, which were identified through census survey and will be compensated prior to implementation of the Project. The details on type of assets, affected persons and nature of businesses and impact significance are given below. Table 1: Impact on Land Use Area Facility Location Ownership Current Use (Sq.m) Bus Station At- 20 along the road and within 10,051 Government Within ROW Grade the ROW Bus Station 6 along the road and within 3,058 -idem- Within ROW Underground the ROW Depot I Near Dawood Chowrangi 12,290 -idem- Vacant Depot II Near Indus Hospital 37,120 -idem- Vacant 3.1.1 Impact on Informal Vendors 21 The census survey identified that the Project will impact 120 PAPs including employees from 82 small businesses operated by informal vendors, skilled labours and plant nurseries owners and employees. A total of 13 vendors including three nursery owners have refused to provide information, all of them have temporary moveable structures. Households of the 82 informal vendors will be temporarily impacted economically due to the construction of the Project. 22 The affected vendors are running their businesses on public land (ROW) without any legal permission or license. The vendors are scattered along the corridor, with the higher concentration at Kala Pull and in between Dawood Chowrangi and Brooks. The plant nurseries are located close to Jam Sadiq Bridge where in parallel a new four lane bridge will be constructed to accommodate the BRT. The locations of the informal vendors are given in Table 2 and the list of project affected vendors is given in Annex II. Table 2: Affected Business and Number of PAPs Types of Business No. of PAPs Businesses on Footpath 13 Temporary Kiosks 23 Mobile Cart 27 17 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Types of Business No. of PAPs Plant Nurseries 4 Shops Display Material within the ROW 11 Tuck Shops under the Overhead Bridge 4 Sub-total 82 Employment Loss 38 Total 120 3.1.2 Vulnerable PAPs 23 Vulnerable people are people who by virtue of gender, ethnicity, age, physical or mental disability, economic disadvantage, or social status may be more adversely affected by the Project than others and who may be limited in their ability to claim or take advantage of rehabilitation assistance and related development benefits. The survey identified 19 such vulnerable households including three disabled and 16 are living below poverty line. The number of vulnerable PAPs are provided in and Table 3. Table 3: Vulnerable PAPs Sr. No. Vulnerability Type No. of PAPs 1 Below OPL ≤16,000/month 16 2 Disabled 3 Total 19 3.2 Types of Businesses Impacted 24 During the survey, 82 businesses are found within the ROW. A total of 38 mobile carts, selling different types of materials including dry fruit, fresh juice, fruit chat, second hand bags, shoes, sun glasses, helmet etc., 23 temporary Kiosks selling Beatle leaves, snuff, biscuits, toffees pan, cigarettes etc., 14 shops display material such as blinds, flower shop, construction material, wood store etc. Seven tuck shops are also found under overhead bridge and 13 other business selling shoes, and second hand mobile on footpath are found within the ROW (Figure 2). 18 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Tuck Shops under Business on Overhead Footpath Bridge 13 Shops 7 Display Material 14 Temporary Kiosks 23 Mobile Cart 38 Figure 2: Types of Business 25 The informal vendors using wooden carts or display stands and have been doing businesses for many years. They have faced temporary dislocation in the past due to time to time road rehabilitation at this location and will be dislocated again due to the Project construction. The duration of impact during construction will depend on their success of availing alternative business locations in the vicinity. 26 There will be no impact on structures used by informal vendors; they have set up moveable temporary structures for their micro-enterprises in the ROW. Vendors do not pay rent, however, some pay extortion money occasionally for utilization of spaces in the ROW for their businesses. Most of the vendors take away their stock and vending infrastructure at the end of the business day. Because of the adjustment with fellow vendors and the availability of customers, every vendor occupies same space on the next day. All vendors work as independent owners of their businesses. . Figure 3: Visual Snapshots of Social Impacts Affected Business on Footpath at Defence More Affected Plant Nursery between Brooks Chowrangi and Jam Sadiq Bridge 19 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Affected Mobile Carts at Noorani Chowrangi Display Material within the ROW at Kala Pull Display Material within the ROW at Kala Pull Flower Shops to be Temporarily Affected at Kala Pull Affected Fruit Cart at Dawood Chowrangi Affected Mobile Cart (Tuck Shop) at Singer Chowrangi 20 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 3.2.1 Impact on Public Utilities 27 The preliminary design identified impact on a number of public utilities. These include water supplies, drainage system , telecommunication infrastructure, gas and electricity supply poles and transformers . Temporary ambulance stations, police/ security check posts will also need to be relocated. M/s NESPAK has already submitted designs of the impacted utilities with the ROW to SMTA for onward sharing with the utility agencies to submit their budget and plans for relocation or redesign of these Affected SSGC Pumping Station at Jam Sadiq Bridge existing affected utilities. 3.2.2 Temporary Impacts on Access and Mobility 28 Temporary impacts on mobility and access of people due to construction of the Project will surface during the construction, which will be managed by the civil works contractors during the construction period and contractors will ensure no inconvenience to the people. These activities would affect all populations within the corridor, including minority and low-income populations, and would consist of repaving and restriping of lanes, sidewalk improvements, temporary lane and sidewalk closures, and placement of shelters and other BRT station features. Temporary traffic delays would be likely during construction and detours would be provided to maintain access for motorists, transit riders, and pedestrians. Construction would be staged so as to limit impacts to the surrounding communities. 29 The contractors will ensure that the construction related activities would be minimal and temporary at any one location along the project corridor and would be similar throughout the corridor. Contractors would also keep community members apprised of construction schedules in readily accessible public locations as well as on the SMTA website and seek community input when developing construction plans. A traffic management plan will also be prepared for this purpose as part of the EMP. The contractor has to identify the impacts and address them during the construction. 3.2.3 Temporary use of land 30 Currently, it is not possible to know the size of temporary land use at this stage, However, if required for project contractor’s facilities like camps sites, stack yards, etc., will be through term lease agreement between the civil works contractor and the land owners. The Contractor will directly negotiate with the respective land owners to agree on terms and conditions of leasing arrangement for temporary use of land and accordingly a lease agreement can be signed between the contractor and the respective land owners. 21 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 4 SOCIO-ECONOMIC PROFILES OF PAPs 4.1 Overview 31 In this Section, the demographic and socio-economic characteristics of the informal vendors are described based on findings from the census and socio-economic survey conducted during February 2019. The main objective of the section is to analyse socioeconomic and cultural characteristics of the PAPs such as demography, literacy, income, and employment, to provide the context of persons are being impacted by the Project. 4.2 Demographic Characteristics 32 There is a total of 82 PAPs including vendors, plant nursery owners and their employees who are considered Project Affected Persons (PAP) during the construction of the Project. All PAPs are resident of various localities in the Karachi City. According to the obtained census data, total population of these 82 PAP households is 518 inhabitants. Of these 55% are male and 45% are female as shown in the Figure 4. 60% 50% 40% 30% 20% 10% 0% Male Female Figure 4: Male/Female Composition 4.2.1 Age Structure 33 A large number (70.7%) of PAPs comprises of 18-40 years of age, while a small population (2.4%) of PAPs comprises of below 18 years of age. About 24.4% of the PAPs population are 41-60 years of age. Above 60 years of age account for only 2.4% of the PAPs population Figure 5. 34 Gender ratios from Figure 10 indicate there are more females than males in the age group of 5 years or younger and 6-15 age groups. From ages 16-45 and 46-65, there are more males than females of PAHs. The ratio of male, female in the age group of 65 or older is same. 22 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Age Group of PAP Age Group of PAH 50% 45% 2.4% 40% 2.4% 35% 30% 24.4% 25% 20% 15% 70.7% 10% 5% 0% ≤5 6-15 16-45 46-65 >65 Male Female <18 18-40 41-60 >60 Figure 5: Age Structure 4.2.2 Household Size 35 The average household size is 6.3 and varies from 15 persons per households as largest and smallest of one person per household. Among the PAPs 19 households have four or less than four members and 23 households have eight or more than eight members. It is observed that extended families are very common. The head of household is responsible to look after all social matters including managing income and expenditures. 4.3 Religion and Ethnicity 36 Almost 86% of the PAPs are Muslim, whereas 13% population is Hindu. A mere population (1%) comprises of Christian (Figure 6). 37 Nearly, 5 ethnic castes were reported. The largest caste in the PAPs is Pukhtun which accounts for 25% of the total estimated population, followed by Sindhis (23%) and Punjabis (19%), Baloch (13%) and others constitute 5% of PAPs. About 15% of the PAPs did not answer (Figure 6). Ethnicity Religion Figure 6: Religion and Ethnicity 23 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 4.4 Marital Status 38 Out of the total 82 PAPs, up to 68% are married whereas 32% are unmarried. 4.5 Education 39 The level of education of PAPs is determined through specially designed questions. About 50% PAPs are illiterate whereas 21% have completed primary education. Almost 11% of PAPs have attended middle school while 16% of the PAPs have attained matric level education. A mere number (2%) of PAPs reached intermediate level education (Figure 7). The data shows that the trend of higher education in PAPs is not high. 40 According to the obtained data, about 64% of PAHs are illiterate which is marginally higher than PAPs. Among the rest of the PAHs, 15% have attained primary level education, 6% middle and 9% have reached matric level education. A very small number of PAHs have attained intermediate (3%) and Bachelors (2%) level education (Figure 7). Education of PAP Education of PAH Intermedi Matric, ate , 3% BA, 2% Matric, Intermed 16% 9% iate , 2% Middle, 6% Illiterate, Middle, 11% Illiterate, 50% 64% Primary, 15% Primary, 21% Figure 7: Education Level 4.6 Income 41 The distribution of household income is provided in Figure 13. A mere portion (7) of PAPs earns more than PKR 50,000/month and considered economically stable. Almost four PAPs are earning less than PKR 10,000/month whereas 31 PAPs are earning from PKR 10,000 to PKR 20,000. About 30 PAPs are making from PKR 20,001 to PKR 30,000; six PAPs are earning from PKR 30,001 to PKR 40,000 and four PAPs are earning PKR 40,001 to PKR 50,000 (Figure 8). 42 A wide range of household incomes are reported of PAHs. Income of more than PKR 50,000/month is reported by 12 PAHs whereas one is earning less than PKR 10,000/month. About 23 PAHs are earning from PKR 10,000 to PKR 20,000, 28 are earning from PKR 20,001 to PKR 30,000, 10 from PKR 30,001 to PKR 40,000 and eight PAHs are earning from PKR 40,001 to PKR 50,000/month (Figure 8). 24 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Monthly Income of PAP Monthly Income of PAH 30 25 30 20 25 20 15 15 10 10 5 5 0 0 ≤10,000 10,000-20,000 ≤10,000 10,000-20,000 20,001-30,000 30,001-40,000 20,001-30,000 30,001-40,000 40,001-50,000 >50,000 40,001-50,000 >50,000 Figure 8: Monthly Income Level 25 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 5 LEGAL AND POLICY FRAMEWORK 5.1 Legal and Policy Framework 43 This C&LRP is designed on the basis of the regulatory framework of Pakistan’s for Land Acquisition Act (1894) and the World Bank Operational Policies, specifically OP 4.12. The primary objective of OP 4.12 is to ensure that PAPs are assisted to improve, or as a very minimum restore, their former living standards, income earning capacity, and production levels. 44 Under the Project the key principles of OP4.12 should be applied regardless of stipulation in national law: • Infrastructure investments, such as BRT construction works will be planned to avoid or minimize disturbance and destruction of private property; • Where adverse impact is unavoidable, mitigation measures such as compensation and rehabilitation assistance and associated activities will be executed as development programs; • PAPs, as defined in the eligibility section, are entitled to compensation for the full replacement costs; • PAPs should be provided with sufficient investment resources and opportunities to share in project benefits, specifically through improved employment opportunities. • Any compensation or mitigation of impact due to PAPs under the project must be provided prior to commencement of civil works. 5.2 World Bank OP 4.12 and Resettlement Principles 45 World Bank has adopted OP 12.4 as a safeguard requirement for involuntary resettlement. The objectives of OP 4.12 is to avoid involuntary resettlement wherever possible; to minimize involuntary resettlement by exploring project and design alternatives; to enhance, or at least restore, the livelihoods of all displaced persons in real terms relative to pre-project levels; and to improve the standards of living of the displaced poor and other vulnerable groups. 46 The OP 4.12 covers physical displacement (relocation, loss of residential land, or loss of shelter) and economic displacement (loss of land, assets, access to assets, income sources, or means of livelihoods) as a result of (i) involuntary acquisition of land, or (ii) involuntary restrictions on land use or on access to legally designated parks and protected areas. The important elements of OP 4.12 are: (i) compensation at replacement cost for lost assets, livelihood, and income prior to displacement; (ii) assistance for relocation, including provision of relocation sites with appropriate facilities and services; and (iii) assistance for rehabilitation to achieve at least the same level of well-being with the project as without it. The operational policy gives special attention to poor and vulnerable households to ensure their improved well-being as a result of subproject interventions. Followings are the basic policy principle of OP 4.12: • Screen the project early on to identify past, present, and future involuntary resettlement impacts and risks. 26 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan • Determine the scope of resettlement planning through a survey and/or census of displaced persons, including a gender analysis, specifically related to resettlement impacts and risks. • Carry out meaningful consultations with affected persons, host communities, and concerned nongovernment organizations. Inform all displaced persons of their entitlements and resettlement options. • Ensure their participation in planning, implementation, and monitoring and evaluation of resettlement programs. • Pay particular attention to the needs of vulnerable groups, especially those below the poverty line, the landless, the elderly, women and children, and Indigenous Peoples, and those without legal title to land, and ensure their participation in consultations. • Establish a grievance redress mechanism to receive and facilitate resolution of the affected persons’ concerns. • Improve, or at least restore, the livelihoods of all displaced persons through prompt compensation at full replacement cost for assets. • Provide PAPs with needed assistance, transitional support and development assistance, such as land development, credit facilities, training, or employment opportunities. 5.3 Comparison of Pakistan’s LAA and WB OP 4.12 IR Safeguards Policy Principles 47 The objective of this comparison is to identify and address inadequacy of the existing legal provisions whether the two sets of procedures are in conformity with each other and more importantly to identify and suggest measures to bridge these differences and gaps. 48 Comparison of Pakistan’s Land Acquisition Act of 1894 (LAA) and World Bank’s OP 4.12 on Involuntary Resettlement shows that the LAA of Pakistan and OP 4.12 deviate on some key points. The key World bank Policy Principles are (i) the need to screen the project early on in the planning stage, (ii) carry out meaningful consultation, (iii) at the minimum restore livelihood levels to what they were before the project, improve the livelihoods of displaced vulnerable groups (iv) prompt compensation at full replacement cost is to be paid (v) provide displaced people with adequate assistance, (vi) ensure that displaced people who have no statutory rights to the land that they are working are eligible for resettlement assistance and compensation for the loss of non-land assets and (vii) disclose all reports. 49 The LAA in contrast to OP 4.12 does not require adequate consultation with affected parties; it simply requires that declaration and notice be given about temporary use of land or acquisition and the purposes for which it is required. Nor does the Act require preparation of a “plan� documenting the process, and consultations undertaken with PAPs. Finally, the LAA does not entitle compensation to PAPs without title nor provides compensation for income losses caused by LAR. Table 4 summarizes the differences between the LAA and World Bank safeguards and the measures that need to be addressed to ensure the subproject implementation is fully consistent with the World Bank’s requirements. 27 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Table 4: Measures to Address LAA 1894 & OP 4.12 Gaps Relevant to the Project WB Involuntary Pakistan, Land Proposed Gaps Bridging Resettlement Policy OP Acquisition Act (LAA) Measures 4.12 1894 Early screening of the project to identify social impacts and Project potential social impacts No such condition risks including a gender were screened and categorized mentioned for early analysis, specifically related using a systematic screening in the LAA. to resettlement impacts and methodological approach. risks. Carry out meaningful No formal consultation Key stakeholders and PAPs consultations with PAPs, with PAPs and other consultation during planning and host communities, and stakeholders is required. design of the project. concerned civil society organizations. Squatters, informal Titled land owners or tenants/leaseholders are entitled Lack of title should not be an holders of customary rights to compensation for loss of excuse for compensation. are only recognized for structures and livelihood and for compensation. relocation. Valuation of built-up Valuation of structures IA will ensure current market structures is based on current based on official rates, with rates without any deduction of market value/cost of new depreciation deducted depreciation and salvage construction of the structure. from gross value of the material. PAPs can take the salvage structure and 10 % for material free of cost. salvage material. Complaints and grievances The Revenue Department SMTA will establish project are resolved informally is the only authority to based GRM and include GRC for through community decide disputes and complaint resolution. participation in the Grievance address complaints Redress Committees (GRC), regarding quantification local governments and CSOs. and assessment of compensation for the affected lands and other assets. WB policy requires No provision for Provision should be made to pay rehabilitation for lost losses, income/livelihood for resettlement expenses and for expenses incurred by rehabilitation measure, (transportation and transitional the PAPs during the allowances for severely allowances), compensate for loss relocation process particular affected APs and of income, and provide support to attention must be paid to the vulnerable groups, or vulnerable persons and those poor and vulnerable groups. resettlement expenses. severely impacted (considered to be those losing more than 10% of their productive assets). Disclosure of draft & final No requirement for Disclosure of C&LRP at C&LRP to PAPs and on disclosure planning, design and World Bank Website implementation stages. 5.4 Gap Bridging Measures 50 In order to establish a land acquisition and resettlement policy framework for the Project, which reconciles Pakistan’s legal and regulatory system for LAR (LAA 1894) and 28 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan World Bank’s OP 4.12, and addresses the gaps between the two systems, the following principles (as mentioned under the project LAR policy below) will be adopted and reflected in the eligibility and entitlements provisions indicated in section 7 of the C&LRP on compensation entitlements. 5.4.1 Livelihood and Rehabilitation Assistance Policy for the Project 51 Based on identified gaps between World Bank’s OP 4.12 requirements and LAA practice and procedures following LAR policy is formulated for the sub-projects to be implemented: i. Avoid and minimize the need for physical and/or economic displacement through alternatives analysis and siting, re-alignment and other design modifications; ii. Conduct appropriate consultation processes that achieve the free, prior and informed participation of affected people and communities in decision-making related to resettlement. iii. Endeavour to ensure their continuing participation during implementation and monitoring/evaluation iv. Design and implement resettlement in a manner that gives physically and economically displaced people the opportunity to at least restore their livelihoods and standards of living v. Compensate people affected by displacement, both economic and physical, for loss of assets at full replacement cost vi. Identify and provide special assistance to people who are especially vulnerable to displacement impacts; vii. Provide measures to support the physical relocation and re-establishment of communities viii. Improve the living conditions of physically displaced households; ix. Carefully monitor and evaluate activities to ensure that resettlement measures are meeting the needs of affected people and to identify the need for corrective measures. Implement corrective measures as required; x. Gender sensitive grievance redress system with women participation will be ensured to facilitate the aggrieved women (if any) to lodge complaints and get their concerns resolved. 5.4.2 Specific Provisions for disadvantaged or vulnerable individuals/groups 52 One of the key OP 4.12 requirements on involuntary resettlement is to improve the standards of living of the displaced poor and other vulnerable groups who may experience adverse impacts disadvantageously from subproject intervention because of their disadvantaged/vulnerable status. Typically, those below poverty line, the landless or those without a title to land, the elderly, female headed households, women, transgender and children, comprise the disadvantaged or vulnerable groups within a subproject’s displaced population. 53 To identify vulnerable persons/households, the following vulnerability indicators have been established for the Yellow BRT Corridor Project and the households’ exhibit one or a combination of the conditions below will be termed as vulnerable: 29 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 54 The poor with their income level equal to or below minimum wage officially announced by the Government of Sindh as PKR 16,000. 55 The disabled elderly and female headed households including women, transgender and children. 56 Vulnerable households with specific resettlement impacts on their livelihood were identified during census and socio-economic survey. Such vulnerable groups were consulted on measures to safeguard against impoverishment and accordingly livelihood and income restoration measures for rehabilitation and enhancement of their livelihood is provided in the C&LRP and will be ensured during execution of the project. 5.4.3 Indigenous People 57 The Project will be implemented in Karachi. The initial screening of the Project confirmed that no IP groups exist in the Project area in Karachi. Therefore, the Indigenous Peoples Safeguards of the World Bank’s OP 4.10 is not triggered. 5.4.4 Change of Project Scope or identification of Unanticipated Impacts 58 In case of any change in the scope of the Project or unanticipated impacts identified during detailed design and implementation are not covered under the eligibility and entitlement provisions of this C&LRP, new and additional eligibility and entitlement provisions will be determined in accordance with the resettlement requirements of the World Bank’s OP 4.12 and the applicable legal framework of Pakistan. Accordingly, the C&LRP will be updated and government endorsed, and World Bank cleared and the revised C&LRP shall be disclosed on the World Bank and SMTA websites. 5.5 Compensation Eligibility and Entitlement 5.5.1.1 Cut-off Date 59 The determination of eligibility for various types of compensation is framed both in terms of the PAP categories, as well as whether individual PAPs and affected property were present in the project affected area before the cut-off date. In functional terms, a cut- off date establishes a calendar limit on the project’s responsibility to compensate for impacts, specifically by defining a date after which the public ‘should know’ not to make improvements or settle on project land by virtue of public consultation and other communications efforts. 60 The eligibility for compensation was 22 February 2019 defined as the cut-off date. This date was when the census of affected people living in the project area was completed. It determines eligibility to the status of affected persons. The cut-off date was set to prevent influx of outsiders and to avoid false and frivolous claims for compensation, relocation and livelihood rehabilitation entitlements. 61 The cut-off date was disclosed to the PAPs through consultative meetings, focus group discussions, field surveys and other means of communication including face-to-face communication with communities. 30 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 5.5.2 Compensation Entitlements 62 The entitlement matrix captures all PAPs, the characteristics of the impact, and the types of compensation/reinstatement due to them. All PAPs will be entitled to a combination of compensation measures and livelihood assistance, depending on the nature of ownership rights of lost assets and scope of the impact, including social and economic vulnerability of the affected persons. In general terms, the affected persons in the project will be entitled to one or more of the following types of compensation and assistance: 63 The eligible PAPs entitled for compensation and rehabilitation assistance are defined below: • PAP without formal legal rights or recognizable claims under OP 4.12 and may include all squatters, informal vendors and wage labourers. Although such PAPs will lack legal or recognizable rights to the land but because of lost assets or impacted livelihoods they will be eligible to receive transitional and rehabilitation assistance. 5.6 Compensation-Unit Rates for Rehabilitation Assistance and Allowances 64 Adequate measures have been put in place in C&LRP to mitigate adverse impacts on the socio-economic conditions and livelihood of PAPs. 65 The amount of rehabilitation assistance to each PAP for transitional period of 12 months has been calculated considering their current monthly income from vending/business. 66 Allowances for employment loss and vulnerable PAPs were calculated based minimum wage criteria of GoS, which is PKR 16,000 per month. This allowance will be provided for three months to offset economic hardship or impoverishment due to project impacts on PAPs, which are less likely to adapt to new circumstances without assistance. Table 5: Unit Rates of Loss of Business and Allowance Sr. No. Description No. of PAPs Rate (PKR) 1 Rehabilitation Assistance for Loss of Business 82 As per Income as reflected in Table 7 and 81 2 Employment Loss 38 48,000 3 Vulnerability Allowances 19 48,000 5.7 Entitlements 67 All PAPs will be entitled to a combination of compensation measures and livelihood assistance, depending on the nature of scope of the impact, including social and economic 1 Due to lack of documentation and to avoid future disputes arising from PAPs on compensation amount, each PAP was enquired about their average monthly income. To avoid under-estimation or over-estimation, the monthly income was further probed asking various questions and to check total assets of the business outlet for arriving on a consensus-based figure. The averaging of income for same types of businesses also helped to triangulate the authenticity of the earnings from the PAPs. 31 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan vulnerability of the affected persons. In general terms, the PAPs will be entitled to one or more of the following types of compensation and assistance: • Assistance for loss of business/wage income; • Development assistance such as training and business development support services. 68 The entitlement matrix has been prepared to cover all PAPs regardless of formal legal rights to restore or enhance the livelihoods of all categories of PAPs, particularly those who are non-title holders and vulnerable. The detail of entitlements is given in the Table 6 below: Table 6: Entitlement Matrix Sr. Type of Category Entitled PAP Compensation Policy No. Loss 1 Loss of Loss of 82 businesses • Cash payment for 12 months transitional Business business (vendors and allowance as per monthly income from the income Nurseries business (lump sum payment). owner) • Temporary and permanent employment to members of PAHs during construction or operation of the project, where feasible. 2 Loss of Loss of 38 employees • One-time lump sum payment in cash for employment income transition period equivalent to 3 months as per officially announced minimum wage by the GoS (16,000/month). • Notification in one-month advance • Temporary and permanent employment to members of PAHs during construction or operation of the project, where feasible. 3 Vulnerable Poor and 16 BPL and 3 • One-time lump sum assistance allowance in households vulnerabl disabled cash equivalent to 3 months’ official minimum e PAHs wage rate to all below the poverty line vulnerable households. • Temporary and permanent employment to members of PAHs during construction or operation of the project, where feasible. 32 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 6 STAKEHOLDER CONSULTATION AND INFORMATION DISCLOSURE 6.1 Introduction 69 Planning effective and sustainable infrastructure investments requires an understanding of the needs and preferences of a wide range of stakeholders to ensure public ownership and support. Such intervention should proceed after stakeholders including communities have indicated their broad support for it. The purpose of public consultation is to ensure that the views, interests and concerns of project stakeholders are taken into account in the assessment of the potential impacts of the project as well as in project decisions, particularly in the design of mitigation measures. 70 The objectives of consultation were: • To fully share key information about the project with the PAPs; • To obtain information about the needs and proposed priorities of the affected people, as well as information about their reactions/feedback to activities during implementation of the Project; • To ensure transparency in all activities related to rehabilitation/improvement and livelihood restoration for affected communities. 6.2 Stakeholder Identification and Analysis 71 The purpose of the stakeholder identification and analysis was to clarify who should be involved in the consultation process and have an interest in or might influence the project. The process of selecting stakeholders was made transparent so that all interested parties may participate and that all stakeholders were provided with equal opportunity to engage and contribute to outcomes. Particular attention was given to include low-income communities, women and other marginalized groups. 72 The range of stakeholders involved in Project consultations included the following. • Mobile vendors • Nursery owners • Employees of affected businesses • Vulnerable groups (women, person with disabilities, youth, etc.); 6.3 Summary of Consultation with PAPs 73 Consultations with the PAPs were undertaken during the second week of February 2019 to ensure proper coverage of -their concerns. The key concerns emerged from consultations are summarized below. Photographs of the consultations are included in Figure 9. 6.4 Issues and Concerns Expressed 74 . A summary of the key concerns expressed by PAPs during consultation meetings are given below: • If anyone is losing their property/assets due to the Project activities, adequate compensation should be provided to them. 33 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan • .The locals should be given employment opportunities in the project • The Government should ensure that the health and livelihoods of the locals are not affected by the project. • Fares should be economical, so poor people can travel easily. 75 Detail of consultation provide as Annex III. Figure 9: Photographs of Consultation Consultation at Numaish Consultation at Kala Pull Consultation at Nasir Colony 1 Consultation at Nasir Colony 2 Consultation at Dawood Chowrangi Consultation at Awami Colony 34 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Consultation at Allah Daad Goth Consultation at Zia Colony Consultation at Mehran Town Consultation at Azam Town Consultation at Sharafi Goth Consultation at Future Colony 6.5 C&LRP disclosure and dissemination 76 The SMTA will prepare an Information Brochure in Urdu Language including summary information on the key aspects of the compensation and rehabilitation assistance process of the Project, grievance redress mechanism with institutional set-up, general eligibility and entitlement provisions. The information brochure translated in Urdu will be disseminated to the PAPs during the detailed design preparation stage. 6.6 Stakeholders Consultation during Project Implementation Phase 77 A continued process of consultation and participation of stakeholders particularly with informal vendors will be followed to ensure transparency in implementation of C&LRP and to keep the stakeholders informed and receiving and incorporating their feedback at 35 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan various stages of Project implementation. It will provide a good measure to improve the social acceptability of the project and ensure effective participation of the stakeholders especially PAPs in the process of C&LRP implementation, and the Project. Public consultation will assist obtaining cooperation from informed PAPs and other stakeholders, to avoid cost and time in dealing with complaints. As per the requirement of the OP 4.12, a strategy for public consultation to be implemented by the SMTA during the implementation of C&LRP, and Project construction phase through Project Team with the support of social and resettlement staff of supervisory consultants. • The Project Team will keep a close liaison with the stakeholders including women, particularly with PAPs; record and address their concerns relating to the implementation of C&LRP and construction related works. • Organize public meetings particularly with PAPs and AHs and appraise them about implementation progress of C&LRP, particularly payment of livelihood and rehabilitation assistance, and other social activities; • Make extra efforts to ensure that vulnerable PAPs understand the process and their entitlements, and mitigation measure will be taken by the project authorities to address PAPs and other stakeholder concerns in accordance with the OP 4.12. • Detail and outcome of all consultation activities will be included in the Bi-Annual and final monitoring reports. • Disclose all monitoring reports of the C&LRP implementation in the same manner as that of the C&LRP at SMTA websites and to the PAPs, and other stakeholders. 36 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 7 INSTITUTIONAL ARRANGMENTS 7.1 Overview 78 The compensation and rehabilitation activities described in this C&LRP involved various roles, functions, processes as well as various agencies. The role and responsibilities of these agencies involved in livelihood restoration activities at different levels are discussed below. 7.2 Institutional Roles and Responsibilities 7.2.1 SMTA 79 SMTA is the Executing Agency of the Project and will be mainly responsible for the Project execution and delivery of C&LRP following provisions in a manner consistent with the World Bank policy principals and National Legal Framework. Besides, it will engage the Project Team for assisting SMTA in implementation and monitoring of the safeguard documents including the C&LRP with World Bank approval. It will ensure that all compensation and rehabilitation activities are carried out satisfactorily before the disbursement of funds for construction work to commence. 7.2.1.1 Project Team 80 At Project level, the SMTA will exercise its functions through the Project Team which will be involved in the implementation of the C&LRP under the Project. The Project Team will be housed in the main SMTA’s Office and will be responsible for execution of the social and environment aspects of the project and streamline the safeguards related tasks of different subproject headed by the Project Director (PD). The PD will be responsible for implementing the compensation and rehabilitation assistance for the Project and for maintaining regular contact with local community and authorities. The proposed composition of the Project Team is provided below: • Social Development Specialist • Gender Development Specialist • Communication Specialist • Environment Specialist 81 The TORs of the social and gender development officers are provided as Annex VI and VII. 82 The Project Team is responsible to ensure compliance with the national as well as World Bank’s social safeguard requirements including implementation of C&LRP and social management plans under the guidance of the Project Director. 83 The Project Team will serve as an essential role for providing technical backstopping with regards to safeguards management for all SMTA subprojects and has the overall responsibility for planning, implementation and supervision of safeguard functions described in this C&LRP of the Project. 84 The Project Team will keep a close liaison with the World Bank safeguards team to seek clarity and guidance on livelihood restoration requirements of the Project and will oversee the supervisory consultants for implementation of C&LRP. The Team will ensure 37 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan quality of monitoring reports prepared by the consultants and shall endorse all safeguards related documents to World Bank for review, clearance and disclosure. The role of Project Team will include. • Coordinate with the provincial government departments including but not limited to Planning & Development Department; • Coordinate with the supervisory consultants and keep an oversight to facilitate them during the implementation of C&LRP and mitigation of the social impacts. This is to ensure consistency of approach and avoid variation in information obtained and given and to address issues immediately as they arise on site; • Ensure that the consultants should in conformity with the C&LRP provisions and the impacted assets should be accurately compensated. • Internally review the C&LRP (draft/updated), coordinate with World Bank in review and approval process, and ensure timely disclosure of approved C&LRP on SMTA Website. • Ensure timely preparation of quality monitoring reports. The monitoring reports will be internally reviewed to ensure quality final reports are shared with World Bank for review and acceptance and shall ensure timely disclosure of approved monitoring reports on SMTA Website. 7.2.1.2 Grievance Redress Committee 85 A project vide Grievance Redress Mechanism (GRM) will be set up the Project under the investment to address grievances arising from social impacts. The GRM will have a three-tiered structure enabling immediate grievances not resolved at the local level. At SMTA level, a grievance redress committee will be established to operationalize the GRM. The formation of GRC and its functions will commensurate with the Project needs and requirements. 7.2.2 Roles of the Contractor 86 The contractor(s) to be employed to undertake construction works will also have a role to play in the implementation of the Project. The contractor’s roles will include the following: • Develops a work plan based on the Social Management Plan (SMP); • Submits the plan of work and schedule to the PD; • Train/create awareness for all personnel and community on relevant social safeguards measures; and • Submits implementation report on SMP to the PD. 7.2.3 Independent Monitoring Agency (IMA) 87 SMTA will hire an agency or an individual expert to conduct independent monitoring and evaluation (the IMA) for the implementation of C&LRP. The IMA shall review the implementation progress throughout the C&LRP implementation and evaluate the level of achievement of the C&LRP’s objectives, identify gaps, if any, and propose remedial measures for implementation. The IMA may be a firm hired for all Project under the investment. 38 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 8 GRIEVANCE REDRESS MECHANISM (GRM) 8.1 Overview 88 The project level Grievance Redress Mechanism (GRM) will be set up for the Project to address grievances arising from stakeholders. This C&LRP determines the structure, roles and functions of the GRM, through grievances arising due to social impacts can be addressed at the Project level. 89 The purpose of the GRM with is to receive, review and resolve grievances from economically displaced persons and thereby, facilitate the fair implementation of this C&LRP. In accordance with the GRM mechanism, adequate grievance mechanism will be available for PAPs having grievances regarding any decision, practice or activity arising from compensation, resettlement or rehabilitation or related issues. 90 The GRM will be set up with a two-tiered structure; one at field level enabling immediate local responses to grievances and another at the Project level for addressing more difficult cases not resolved at the local level. PAPs will be fully informed of their rights and of the procedures for addressing complaints whether verbally or in writing. Care will always be taken to prevent grievances rather than going through a redress process. This can be done through careful C&LRP implementation by ensuring full participation and consultation with the PAPs, and by establishing extensive communication and coordination between the community, the Contractor and the Project Team. 91 A set of procedures for receiving, recording, and handling complaints should be available in the GRM. They should include procedures for recording, registering, and sorting grievances; conducting an initial assessment of grievances; referring grievances to appropriate levels or persons; determining the resolution process; making decisions, including parameters and standards for accurate and consistent decision making; directing relevant agencies responsible for implementing decisions; notifying complainants and other affected parties of eligibility, the resolution process, and outcomes; and tracking, monitoring, documentation, and evaluation. The Social Development and Resettlement Specialist the focal person for the overall project related grievances and Social and Gender Specialist will be focal person for GBV cases. 8.2 Grievance Redress Committee 92 Efficient Grievance redress mechanism will be developed to assist the PAPs resolve their queries and complaints following the hiring of the Project Team before project implementation. Grievances of PAPs will be first brought to the attention of Project Team. Grievances not redressed by the Project Team (field level) will be brought to the Grievance Redress Committee (GRC). The composition of the proposed GRC will have representatives from PAPs, Project Management Team, and Contractors. 93 The main responsibilities of the GRC are to: (i) provide support to PAPs on problems arising from compensation and rehabilitation assistance. (ii) record DP grievances, categorize, and prioritize grievances and resolve them; (iii) immediately inform the PD of serious cases; and (iv) report to PAPs on developments regarding their grievances and decisions of the GRC. Other than disputes relating to ownership rights under the court of law, GRC will review grievances involving all resettlement benefits, 39 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan compensation, replacement cost and other assistance. When any grievance is brought to the field level staff, it should be resolved within 15 days from the date of complaint. The GRC will meet every month (if grievances are brought to the Committee), determine the merit of each grievance, and resolve grievances within three weeks (21 days) of receiving the complaint. Records will be kept of all grievances received including: contact details of complainant, date the complaint was received, nature of grievance, agreed corrective actions and the date these were effected, and final outcome. The GRC will continue to function during the life of the Project. 94 The grievance redress committee will include Project Director as convener, the Social Development Officer and Gender Officer, a senior safeguard specialist from and a member nominated from PAPs. While at local level grievances first assisted and supported through staff from contractor before referring to the GRC. 95 Any complaints unresolved at local level by contractor’s field staff and NGO will be forwarded to the Social Development and Resettlement Specialist and also the Secretary/ focal person of GRC. The complaints received will be properly recorded and documented at PD Office by a designated staff in the Complaint Register. The information recorded in the Register will include date of the complaint, particulars of the complainant, description of the grievance, actions/steps taken/to be taken to resolve the complaint at village level, the person responsible to take the action, follow up requirements and the target date for the implementation of the mitigation measure. The register will also record the actual measures taken to mitigate these concerns. The aggrieved PAP will be kept informed about the actions on his complaint. Local level/ Grievance PAPs Contractors Addresse Not Addressed Project Team NGOs Not Addressed Grievance GRC Addressed Not Addressed Grievance Resolved Court of Law Figure 10: The Process of Grievance Redress 96 If the grievance redress mechanism fails to satisfy the aggrieved PAP, he/she can submit the case to the appropriate court of law as set out in sections 18 to 22 of the LAA (1894). The Grievance Redress Process is provided as Figure 10. 40 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 9 COMPENSATION AND LIVELIHOOD RESTORATION 9.1 Income Restoration 97 Livelihood and rehabilitation assistance is expected to restore the living standards of PAPs, if not improve them. Livelihood restoration provides an opportunity to improve PAPs. Consultation is crucial for gaining effected population buy-in for the initiatives and improving chances of success. Training, compensation, and skills development to provide access to employment, are common mitigation measures that are often well received by the PAPs. 9.2 Income Restoration Measures 98 The PAPs facing significant loss of livelihood source will be entitled to the income restoration measures as explained below. 9.2.1 Uninterrupted access to resources and means of livelihood 99 SMTA will ensure that access of business community to their livelihood sources like business premises/shops remain open and unrestricted during execution of the project works, where possible. To achieve the objective, either obstruction to any known access route will be avoided or alternate access will be provided in technical design as integral to project facilities. The Project Team will elaborate on specific anticipated impacts and outline measures to ensure access. 9.2.2 Business Loss 100 Based on impact assessment survey and consultations, the business impact will be temporary and transitory in nature. Accordingly, a transitional business loss allowance for a period of 12 months will be provided. Such transitional support/allowance will be based on their net monthly income calculated during the census survey to offset the business losses during construction phase of that particular location. 101 For loss of business in addition to compensation, opportunities specified in the bid documents for project-based job or training to alternative livelihood sources with organizational and logistical support to establish the PAP in an alternative income generation activity. For this purpose, relevant governmental and non-governmental organization will be coordinated, and their support will be sought. 9.2.3 Employment Loss 102 The loss of employment due to construction activities among all laid-off employees of affected businesses will be compensated through cash compensation during the period of employment interruption maximum up to three (03) months, based on based on officially designated minimum wage rate. 9.2.4 Special Provisions for Vulnerable PAPs 103 A total 19 vulnerable PAPs will be paid cash assistance equal to three (03) months officially announced wages of GoS in addition to applicable transitional allowance for income restoration as explained in above sections. 41 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 9.2.5 Public Services and Facilities 104 Public services and facilities interrupted and/or displaced due to project interventions will be fully restored and re-established at their original location or a relocation site. All compensation, relocation and rehabilitation provisions of this C&LRP are applicable to public services and facilities. These include but are not limited to police check posts, community centres, telecommunication, gas and electricity supply lines, water and sewerage lines. 9.3 Livelihood Restoration and Enhancement Programs 105 Livelihood enhancement initiatives will be provided to help PAPs to re-establish their livelihoods or create new ones. The training programs would be designed based on the experience and lessons learned from similar programs in infrastructure investment in Pakistan in delivering effective best practice livelihood assistance for PAPs. The programs are categorized under the following thematic areas: 9.3.1 Financial Management Training Program 106 A training on financial management training will be organized for PAPs. The course should be designed to help impacted persons to utilize compensation payments appropriately in support of sustainable livelihoods. Courses such as financial management and basic marketing strategies should be part of the training program. The program should also provide target beneficiaries with information on business practices. Investment experts should be invited to share about the various investment options and to advise PAPs on prudent cash management. 9.3.2 Livelihood Improvement Program 107 All PAPs, in addition to applicable compensation for business interruption, will be entitled to livelihood restoration/improvement support in the form of preference in the project-based employment with and micro-credit facilities through linkage development with micro-finance institutions as well as organizational and logistical support to establish the PAPs in an alternative income generation activity. 108 Apart from support of the government departments, other resources like support from NGOs will be sought to assist PAPs for additional financial support and micro-credit facility and accessing the organizational and logistic support to establish alternative means of livelihood. In addition, provision related to preference for project related employment will be reflected in the civil works contracts as well as the agreements between the project executing agency and the WB. 42 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 10 FINANCING, BUDGET AND IMPLEMENTATION 10.1 C&LRP Cost estimation and Budgeting 109 The compensation, rehabilitation of income and livelihood is considered as an integral component of project costs and will be accordingly estimated and included in the project PC-1 to ensure adequate funds are made available. The implementation of rehabilitation and income restoration measures the SMTA can request World Bank to consider financing rehabilitation and income restoration component of the C&LRP. The allocation and provision of the financial resource is responsibility of the SMTA including freeing ROW from encumbrances, payment of compensation and implementation of income restoration measures. 110 The total compensation and rehabilitation assistance is estimated to be PKR 29.80 million (USD 0.21 million). Out of this total amount, PKR 28.90 million is required for the income losses for the transition period of informal vendors/ employees and PKR 0.90 million vulnerability allowance to vulnerable AHs as shown in Table 7 and 8. Table 7: Compensation for Loss of Business Total Compensation Sr. No. Type of Business No. of PAPs (PKR) 1 Mobile Cart 27 8,100,000 2 Temporary Kiosks 23 7,632,000 3 Business on Footpath 13 3,288,000 Shops Display Material within the 4 ROW 11 3,912,000 5 Tuck Shops under overhead bridge 4 1,020,000 6 Plant Nurseries 4 3,120,000 Sub-total 82 27,072,000 7 Employees 38 1,824,000 Grand Total 28,896,000 Table 8: Compensation for Vulnerable PAPs Total Compensation Sr. No. Vulnerability Type No. of PAPs (PKR) 1 Below OPL ≤16,000/month 16 768,000 2 Disabled 3 144,000 Total 19 912,000 111 The following Table 8 shows the costs of each affected item and summarizes the total budget of this C&LRP. Details of compensation for affected business is provided as Annex-VIII and detail of employees and vulnerable provided as Annex-IX and X. 43 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Table 9: Proposed Indicative Resettlement Budget Sr. No. Description Affected Rate (PKR) Total Compensation (PKR) 1 Rehabilitation Assistance 82 As per Income 27,024,000 for Loss of Business 2 Employment Loss 38 48,000 1,824,000 Sub-total 28,848,000 Vulnerability Allowances 3 BPL (16,000) 16 48,000 768,000 4 Disabled 3 48,000 144,000 Sub-total 912,000 5 Training of PAPs 2 600,000 1,200,000 Total 30,960,000 M&E @ 5% of the total cost 1,548,000 Administrative charges @ 1% of the total cost 309,600 Total 32,817,600 Contingencies @ 15% of the total cost 4,922,640 Grand Total 37,740,240 112 SMTA will ensure that (a) the ROW required for the Project under the Investment is made available in a timely manner; (b) compensation at rehabilitation assistance is provided prior to the award of relevant civil works contracts; and (c) Compensation is carried out in accordance with the C&LRP agreed upon between SMTA and WB, the relevant national and local policies on resettlement and rehabilitation, and WB OP 4.12. The C&LRP will be updated in line with the detailed engineering design and prior to the award of civil works contracts. Similarly, revised C&LRP based on detailed design will also be provided for WB approval prior to the award of related civil works contracts. 10.2 Compensation Disbursement 113 The Compensation for and entitled rehabilitation allowances will be paid by issuing crossed cheque in the name of the entitled PAP by the Project Director (PD), which will be charged to the project account. The disbursement process of compensation for entitlement covered under C&LRP could be paid as and when the final implementation ready C&LRP prepared based on detailed design is reviewed and cleared by World Bank. Nonetheless, the disbursement will take place, after due notification of time and place to the PAPs and they will be assisted and mobilized to get the requisite support documents for processing of their claims and delivery of compensation accordingly. For transparency purposes the efforts will be ensured to provide the compensation thorough bank accounts by delivering cross checks, which may be deposited at any designated local bank. 44 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 114 World Bank OP 4.12 and provisions under this C&LRP requires to ensure that no economic displacement will occur until (i) compensation and entitlements listed in the C&LRP have been provided to each PAP for project components or sections that are ready to be constructed; and (ii) a comprehensive income and livelihood rehabilitation program, supported by an adequate budget, is in place to help PAPs improve, or at least restore, their incomes and livelihoods. 115 The LAA (1894) and World Bank OP 4.12 require that PAPs are compensated before displacement but allow a mechanism for dealing with cases having legal and administrative impediments restricting disbursing compensation payments provided that sufficient good-faith efforts are demonstrated in (a) contacting, notifying and assisting PAPs, and (b) delivering compensation payments. Hence, in cases where compensation payment is restricted due to legal and administrative impediments faced by the PAPs, the SMTA will follow the World Bank’s policy. 10.3 C&LRP Implementation Schedule and Commencement of Works 116 The C&LRP implementation schedule will be based on readiness level of the Yellow BRT Corridor Project final design and commencement of the construction work. In line with the principles laid down in this C&LRP, SMTA with assistance from the Project Team prepare a detailed implementation schedule indicating the sequence and time frame of activities under in different phases and C&LRP implementation timelines synchronized with the construction schedule for the Project. 117 Nonetheless, the commencement of civil works for the Project or any of its section with social impacts will be conditional upon full implementation of the SMTA endorsed and World Bank cleared C&LRP which will be spelled out in the project/ loan covenants to ensure OP 4.12 requirements are fully complied with. Compensation should be paid to the affected vendors before their removal. 45 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 11 MONITORING, EVALUATION AND REPORTING 11.1 Overview 119 Successful implementation of a C&LRP depends on good management, close monitoring, and effective supervision. This will enable the executing agency to make timely adjustments in implementation arrangements and take appropriate corrective measures during project implementation. It is therefore important that the adequate resources (finances and qualified human resources) are made available and monitoring of C&LRP is integrated into the project’s planning and management processes. 120 The major objectives of monitoring and evaluation are to:(i) ascertain whether activities are progressing as per schedule and the specified timelines are being met; (ii) assess if compensation, rehabilitation measures are sufficient; (iii) identify problems or potential issues; (iv) identify methods and corrective actions to rapidly mitigate any problems and (v) ensure that C&LRP objectives are met with and the standards of living of PAPs are restored or improved; (vi) collect gender disaggregated information to monitor the day-to-day resettlement activities of the project through the following (a) Review of project information for all PAPs; (b) Consultation and informal interviews with PAPs; (c) Key informant interviews; and, (d) Community public meetings. 121 Monitoring will involve (i) compliance monitoring through internal and external monitoring to ensure that implementation is on schedule and problems are dealt with on a timely basis; (ii) The social impacts monitoring of the project and whether PAPs are able to restore and preferably improve their pre-project living standards, incomes, and productive capacity utilizing baseline information established through the socio-economic survey undertaken during project preparation; and (iii) overall monitoring to assess status of PAPs. 122 The C&LRP tasks will be monitored internally and externally. Regular monitoring of C&LRP implementation activities will be carried out internally by the Project Team. The Project Team will provide World Bank with an effective basis for assessing rehabilitation progress and identifying potential difficulties and problems related to scope, the Project’s risks and impacts. 11.2 Internal Monitoring 123 C&LRP implementation and management activities for the Project will be subject to internal monitoring. Internal monitoring will include day to day tracking progress about C&LRP planning and implementation activities including compensation payment progress, consultation and community feedback campaigns launched, rehabilitation and income restoration measures implemented, community concerns and grievances recorded and resolved, and corrective actions implemented. Close monitoring of C&LRP implementation progress will assist to identify and resolve the impediments and ensure timely delivery of compensation and resolution of matter of concerns for PAPs and other stakeholders. The scope of monitoring will include: (i) compliance with the agreed policies and procedures for livelihood and rehabilitation assistance; (ii) prompt approval, allocation and disbursement of compensation payments to PAPs, including if necessary, supplemental compensation for additional and/or unforeseen losses; and, (iii) remedial actions, as required. 46 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 124 The Project Team will be responsible for internal monitoring and share C&LRP implementation progress and periodic monitoring reports to the SMTA and the World Bank. The Project Team manage and maintain updated LAR databases including census details of the PAPs and compensation entitlements with payment progress against the entitlements and payable costs to each PAP. Potential monitoring indicators from which specific indicators can be developed and refined according to the requirement of the C&LRP. 11.3 External Monitoring 125 SMTA will procure the services of an Independent Monitoring Specialist (IMS) to check whether the implementation of the C&LRP complies with this framework of OP 4.12. The scope of work of the IMS will include the following task: • Assess overall compliance with C&LRP commitments and OP 4.12; • To measure the extent to which Project affected people's livelihood are being restored or enhanced; • To gather their opinions on compensation and rehabilitation assistance process and grievance management; • Review if entitlements are delivered in time and, if not, whether delays are justifiable; for affected households to help offset the impacts of temporary income losses; • Review internal monitoring records as a basis for identifying any potential areas of non-compliance, any recurrent problems, or potentially disadvantaged groups or households; • Review grievance records for evidence of significant non-compliance or recurrent poor performance in resettlement implementation or grievance management; • Assess the vulnerable people screening, tracking and assistance systems, related records, and performance to determine compliance with this C&LRP; • Compare actual progress with initial schedule. 126 SMTA through Project Team will engage the services of an independent agency or consultant, not associated with project implementation, to undertake external monitoring and evaluation of the C&LRP. The IMA will carry out external monitoring and report monitoring results to SMTA and World Bank through semi-annual monitoring reports or with a frequency as agreed with WB. The external monitor will monitor and verify C&LRP implementation progress and assess the achievement of objectives and compliance with World Bank’s safeguards requirement’s through review of C&LRP implementation progress reports, periodic internal monitoring reports and through, consultations with the PAPs and other stakeholders and impact assessment based on filed surveys. The key tasks of the external monitor will include: 127 Based on the independent monitor’s report, if significant issues are identified, a corrective action plan will be prepared, reviewed and approved by World Bank and disclosed to affected persons. The CAP implementation progress will also be reviewed and monitored by the IMA and will be made part of the subsequent monitoring reports. Internal and external monitoring and reporting will continue until all C&LRP activities have been completed. 47 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 128 In addition to the above defined monitoring mechanism, the World Bank will also keep a close oversight on the subproject implemented under the facility and will keep monitoring subproject on an ongoing basis by launching safeguards review missions until a subproject completion report is issued. 11.4 Reporting Requirements and Disclosure of Monitoring Reports 129 The Project Team will prepare and submit semi-annual) C&LRP monitoring reports to World Bank as part of project implementation performance monitoring. Such periodic monitoring reports documenting progress on compensation and livelihood rehabilitation assistance and implementation of compensation plan reports will be provided through Project Team to World Bank for review and disclosure. SMTA will also submit project completion reports to World Bank for each site when compensation has been paid. All monitoring reports will subject to disclosure and will be disclosed on World Bank and SMTA websites as and when cleared by World Bank. 11.5 Detailed M&E Plan 130 A detailed, implementation ready monitoring and evaluation plan will be developed by the Project Team to ensure that the necessary monitoring system is operational and implemented, and that staff have the requisite skills and tools for its operationalization. It will explore the feasibility of involving Project stakeholders in Project monitoring and evaluation and make recommendations on how this can best be achieved. 48 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 12 BIBLIOGRAPHY • Bus Rapid Transit System (BRTS) – Yellow BRT Corridor – from Dawood Chowrangi & Regal Chowk via 8000 Road, Korangi Road and FTC. (June 2014). Project Brief. (Mass Transit Cell, Transport Department GoS & PPP Unit Finance Department GoS) • Bus Rapid Transit System (BRTS) – Yellow BRT Corridor – from Dawood Chowrangi & Regal Chowk via 8000 Road, Korangi Road and FTC. (June 2014). Project Feasibility Report. (Mass Transit Cell, Transport Department GoS & PPP Unit Finance Department GoS) • Bus Rapid Transit System (BRTS) – Yellow BRT Corridor – from Dawood Chowrangi & Regal Chowk via 8000 Road, Korangi Road and FTC. (June 2014). Field Surveys (Topographic and Traffic Surveys). (Mass Transit Cell, Transport Department GoS & PPP Unit Finance Department GoS) • Bus Rapid Transit System (BRTS) – Yellow BRT Corridor – from Dawood Chowrangi & Regal Chowk via 8000 Road, Korangi Road and FTC. (June 2014). Initial Environmental Examination (IEE) Study Report (Mass Transit Cell, Transport Department GoS & PPP Unit Finance Department GoS) • Bus Rapid Transit System (BRTS) – Yellow BRT Corridor – from Dawood Chowrangi & Regal Chowk via 8000 Road, Korangi Road and FTC. (June 2014). Preliminary Design Drawings (Annex 1). (Mass Transit Cell, Transport Department GoS & PPP Unit Finance Department GoS) • Institute for Transportation and Development Policy. Karachi BRT Conceptual Plan and Design (April 2015) • ITP 2016c, Karachi Bus Rapid Transit (BRT) Project: Red Corridor Initial Environmental Assessment, TA-8189 REG Subproject 5, Integrated Transport Planning Ltd., June 2016. • JICA. (June 2011) Karachi Transportation Improvement Project: Study on Social Environment (SOSE). (Environmental Management Consultants) • JICA. (June 2012). The Study for Karachi Improvement Project in the Islamic Republic of Pakistan. Vol 1 (Master Plan). • Karachi BRT – Yellow Corridor Concept Design and Project Information Update (January 2018) (World Bank Team) • Karachi Mass Transit Program: Investment Opportunities. (2012) (Karachi Mass Transit Cell, Karachi Metropolitan Corporation) • Karachi Transportation Improvement Karachi Bus Rapid Transport. Inception Report of Operational and Business Plan of Red and Yellow Lines – Draft Version Sept 2017 (Logit, Rebel, Exponent Engineers) • Raza, M. (2016) “Exploring Karachi’s transport system problems: A diversity of stakeholder perspectives�. IIED, London. http://pubs.iied.org/10773IIED • Report of the Global Gender-Based Violence Taskforce (2017). “Working Together to Prevent Sexual Exploitation and Abuse: Recommendations for World Bank Investment Projects� http://documents.worldbank.org/curated/en/4822515020 95751999/pdf/117972-WP-PUBLIC-recommendations.pdf 49 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan • Report on the Transport Sector: Karachi Strategic Development Plan-2020; prepared by the Master Plan Group of Offices, City District Government Karachi (CDGK); February 2007 • Social Policy and Development Centre (SPDC) 2014, Rapid Assessment of Sexual Harassment in Public Transport and Connected Spaces in Karachi, Pilot Project Final Report, Project Number 44067, Prepared for ADB RETA 7563: Promoting Gender Inclusive Growth in Central and West Asia Developing Member Countries, December, Asian Development Bank. • The World Bank’s Operations and Policy and Country Services (2016) “Managing the Risks of Adverse Impacts on Communities from temporary project induced labour influx� http://pubdocs.worldbank.org/en/497851495202591233/Managing- Risk-of-Adverse-impact-from-project-labor-influx.pdf • Urban Resource Centre, Karachi with Arif Hasan and Mansoor Raza (2015). “Responding to the transport crisis in Karachi�. IIED, London. http://pubs.iied.org/10733IIED • World Bank 2007, Environmental, Health, and Safety General Guidelines, published by the World Bank Group, 30 Apr 2007. • World Bank, “Good Practice Note: Addressing Gender-Based Violence in Investment Project Financing involving Major Civil Works� 2018 http://pubdocs.worldbank.org/en/399881538336159607/Good-Practice-Note- Addressing-Gender-Based-Violence.pdf • Yellow BRT Corridor presentation at http://www.sbi.gos.pk/pdf/ROADSHOW2013_PRESENTATIONS/pdf/BRT%20Pr esentation.pdf 50 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Annex-I: SIA- Census Survey of the Project Impacted Persons BRT Yellow BRT Corridor Karachi ID Number Date of Interview 02 2019 1. Name of Respondent Vendor: 2. Father’s /Husband’s Name: 3. What is your residential address in Karachi? 4. Vending address: 5. Mobile Phone Number: 6. Ethnicity / tribe/ Quom 7. Religion? Islam ▢Christianity ▢ other (specify) 8. Marital status: Married ▢Unmarried ▢Widow(er)/Divorced ▢Other ▢ 9. Have you employed any other person to assist you? Yes ▢ No ▢ 10. If yes, what is the monthly salary of this person? Rs. 11. What kind of goods is sold or serviced provided by you? 12. What is the estimated total worth of merchandise in this this place today? Rs. 13. What is your average monthly income from this vending? Rs. 14. Do you have a second source of income? Yes ▢ No ▢ 15. If yes, what is the average monthly income from this source? Rs. 51 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan 16. Please provide details of your household members. No Relation with HHH Sex Age Education Occupation Income (if any) 1 Self 2 3 4 5 6 7 8 Is there any disabled member in the family, if yes, how many? ------------ 17. Any suggestion re the improvement of BRT Yellow BRT Corridor? 18. Observations of the Interviewer, if any: Name of Interviewer Signature of Interviewer 52 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Annex-II: List of PAPs with Detail of Affected Business ID Segment Coordinates Respondent Father's Respondent NIC Address in Vending Address Mobile No. Kind of Type of Name Name No. Karachi Goods Sale/ Structure Service No. Northing Easting 1 2 24 50.986 67 10.622 Muhammad Muhammad 31202-1753298-3 Pir Bux Goth Pir Bux Goth 03074580439 Barber Mobile Cart Riaz Ramzan 2 2 24 50.904 67 10.218 Meharban Murad Ali Sharafi Goth Sharafi Goth 03361302304 Tuck Shop Kiosk 3 2 24 50.800 67 09.637 Zahid Khan Badshahi 21103-1737501-7 Shafiq More Singer Chowrangi 03000368977 Sun Glasses, Mobile Cart Khan Helmet and Used Bags 4 2 24 50.800 67 09.637 Rasheed Khan Jam Gull 21104-3463326-1 Sharafi Goth Singer Chowrangi 03070224314 Second Hand Mobile Cart Bags 5 2 24 50.800 67 09.637 Bashir Ahmed Haji Khuda 43012-5511554-3 Sharafi Goth Singer Chowrangi Sun Glasses , Mobile Cart Bux Helmet and Used Bags 7 2 24 50.634 67 08.743 Bahadur Khan Ghazi Khan Awami Colony Industry Area Tuck Shop Kiosk 8 2 24 50.634 67 08.743 Muhammad Ali Daad 82401-6627074-9 Bengali Camp Bengali Camp 03472613032 Tuck Shop Kiosk Lateef 9 2 24 50.603 67 08.694 Rehmat Ullah Abdul Ghafar 12102-2148272-5 Industry Area Industry Area 03454858139 Tuck Shop Kiosk 10 2 24 50.534 67 08.353 Imran Shah Amman Ullah 12104-9960363-9 Bilal Colony Bilal Chowrangi 03452147371 Tuck Shop Kiosk Shah 11 2 24 50.260 67 06.956 Babar Ali Muhammad Nasir Jump Shan Chowrangi 03162085846 Tyre Puncture Kiosk Aziz Shop 12 2 24 50.260 67 06.956 Muhammad Abdul Aziz 12105-0385416-9 Bilal Colony Shan Chowrangi 03408590598 Tuck Shop Kiosk Hanif 13 2 24 50.168 67 06.500 Allah Ditta Kareem Bux 32301-2323674-7 Faqira Goth Brooks Chowrangi 033321`4406 Fresh Juice Mobile Cart 2 14 2 24 50.168 67 06.500 Rozi Khan Haji Khalid At Business Brooks Chowrangi 03468096876 Tuck Shop Kiosk Dad 53 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan ID Coordinates Respondent Father's Respondent NIC Address in Vending Address Mobile No. Kind of Type of Segment Name Name No. Karachi Goods Sale/ Structure Service No. Northing Easting 15 2 24 50.168 67 06.500 Arshad Akbar Mehran Town Brooks Chowrangi 03013728900 Samosa and Mobile Cart Chana Chat 16 2 24 50.139 67 06.353 Muhammad Muhammad Altaf Town Brooks Chowrangi 03456137185 Tuck Shop Kiosk Awais Quresh 17 2 24 50.139 67 06.353 Wali Daad Haji Khalaq 22301-7531228-1 Brooks Brooks Chowrangi 03332144062 Tuck Shop Kiosk Daad Chowrangi 18 2 24 50.139 67 06.353 Dilawar khan Juma khan 43103-3653370-1 Mehran Town Brooks Chowrangi 03343975693 Tuck Shop Kiosk 19 2 24 50.113 67 06.227 Suleman Gulistan At Business Brooks Chowrangi 03423196034 Tuck Shop Kiosk 20 2 24 50.113 67 06.227 Sher Alam Fazzal At Business Brooks Chowrangi 03352440772 Tuck Shop Kiosk Rehman 21 2 24 50.113 67 06.227 Muhammad Chaudhry Gul Allah Wala Brooks Chowrangi 03331592900 Tea Stall Kiosk Shaziq Muhammad Town 22 5 24 49.924 67 04.629 Mehboob Mehfooz Korangi No 3.5 Qayyumabad Bridge 03172891249 Second Hand Business on Hussauin / Mobile Footpath 03117312896 23 5 24 49.924 67 04.629 Ehsan Ali Allah Ditta 33201-4428945-9 Azam Basti Defence More 03225975430 Second Hand Mobile Cart Bridge / Shoes 03017963992 24 5 24 49.924 67 04.629 Maqsood Ur Muhammad 42501-1700905-7 Akhtar Colony Defence More 03475039614 Chicken Mobile Cart Rehman Zaman Bridge Biryani Stall 25 5 24 49.943 67 04.607 Essa Kaleem Abdul 54203-8733983-5 Kashmir Defence More 03058351059 Second Hand Mobile Cart Qayyum Colony Bridge Shoes 26 5 24 49.943 67 04.607 Ramesh Kumar Sheroo Bazratta Lane Defence More C/o Shoes Selling Business on Bridge 03113643452 on Footpath Footpath 27 5 24 49.960 67 04.581 Kishnoo Umeriyo 45206-1942084-3 Christian Defence More 03128317915 Shoes Selling Business on Colony Bridge on Footpath Footpath 28 5 24 49.965 67 04.570 Manoj Kumar Dano Ji 45304-6728173-1 Christian Defence More 03133389348 Shoes Selling Business on Colony Bridge on Footpath Footpath 54 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan ID Coordinates Respondent Father's Respondent NIC Address in Vending Address Mobile No. Kind of Type of Segment Name Name No. Karachi Goods Sale/ Structure Service No. Northing Easting 29 5 24 49.965 67 04.570 Badal Moosa 44203-7917542-1 Jet Lane Defence More 03123944150 Shoes Selling Business on Bridge on Footpath Footpath 30 5 24 49.965 67 04.570 Ashok Suriya 45304-0498606-1 Christian Defence More 03143877129 Shoes Selling Business on Colony Bridge on Footpath Footpath 31 5 24 49.968 67 04.561 Aakash Suriya 45304-1538746-1 Cantt. Station Defence More 03122418529 Shoes Selling Business on Bridge on Footpath Footpath 32 5 24 49.968 67 04.561 Sonu Sheroo Bazratta Lane Defence More 03113643452 Shoes Selling Business on Bridge on Footpath Footpath 33 5 24 49.968 67 04.561 Rakesh Kumar Gulzari Lal 45304-4696309-9 Korangi No. 1 Defence More 03171008446 Shoes Selling Business on Bridge on Footpath Footpath 34 5 24 49.968 67 04.561 Jimmy Molanji 45304-8391144-5 Bazratta Lane Defence More 03152716840 Shoes Selling Business on Bridge on Footpath Footpath 35 5 24 49.979 67 04.544 Phoolji Misri 45304-2309063-5 Cantt Station Defence More 03172942316 Shoes Selling Business on Bridge on Footpath Footpath 36 5 24 49.979 67 04.544 Sanjay Dilo 45403-9785366-1 Pehalwan Goth Defence More 03163894964 Shoes Selling Business on Bridge on Footpath Footpath 37 5 24 49.979 67 04.544 Ram Chand Chala Christian Defence More 03158075695 Shoes Selling Business on Colony Bridge on Footpath Footpath 38 5 24 50.013 67 04.492 Muhammad Adam Gull 42301-7039746-1 Azam Basti Defence More 03036109082 Building Shops Saeed Bridge Material Display Material 39 5 24 50.013 67 04.492 Hazrat Bilal Tahay Zar 15701-2264888-3 Kashmir Defence More 03443050543 Sugarcane Mobile Cart Colony Bridge Juice 40 2 24 50.152 67 06.318 Jazeb Khadim Mehran Town Brooks Chowrangi Tuck Shop Kiosk Hussain 41 2 24 50.347 67 07.299 Ali Hussain Khadim Mehran Town Shan Chowrangi 03212950585 Sugarcane Mobile Cart Hussain Juice 55 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan ID Coordinates Respondent Father's Respondent NIC Address in Vending Address Mobile No. Kind of Type of Segment Name Name No. Karachi Goods Sale/ Structure Service No. Northing Easting 42 2 24 50.347 67 07.299 Muhammad Rahim Khan 21104-4484466-9 Dawood Shan Chowrangi 03063636926 Sun Glasses, Mobile Cart Umar Chowrangi Helmet and Used Bags 43 2 24 50.347 67 07.299 Peer Gull Nawaz Zia Colony Shan Chowrangi 03003591064 Sun Glasses, Mobile Cart Muhammad Helmet and Used Bags 44 2 24 50.632 67 07.372 Shakeel Ahmed Rustam Ali 31303-6023764-5 Mehran Town Shan Chowrangi 03008777255 Tyre Puncture Kiosk Shop 45 2 24 50.475 67 07.942 Sher Khan Ghaffar Khan 21104-7171348-3 Sher Pao Vita Chowrangi 03022717527 Sun Glasses, Mobile Cart Colony Helmet and Used Bags 46 2 24 50.309 67 07.205 Noor Gulai 42201-6020342-7 Bilal Colony Shan Chowrangi 03482359579 Sun Glasses, Mobile Cart Muhammad Helmet and Used Bags 47 1 24 50.859 67 12.726 Uzair Khan Janat Gull 17102-1754148-7 Sher Pao Dawood Chowrangi 03488125515 Fruit Cart Mobile Cart Colony 48 1 25 50.859 67 12.727 Kareem Khawaja Moinabad No. Dawood Chowrangi C/o Samosa Mobile Cart Mohiuddin Mohiuddin 1 03122511878 Pikora 49 1 26 50.859 67 12.728 Syed Sultan Ali Syed Turab 42501-1410930-5 Moinabad No. Dawood Chowrangi C/o Fruit Cart Mobile Cart Ali 1 03122511878 50 1 27 50.859 67 12.729 Ikram Ullah Umer Khan 21703-2958140-3 Moinabad No. Dawood Chowrangi 03489333735 Sugarcane Mobile Cart 1 Pieces 51 1 28 50.859 67 12.730 Muhammad Khalil Khan Muzaffarabad Dawood Chowrangi 03442293679 Fruit Cart Mobile Cart Shafique Colony 52 1 29 50.859 67 12.731 Muhammad Mohammad 42501-6108091-9 Moinabad No. Dawood Chowrangi 03158125707 Fruit Cart Mobile Cart Hamza Ibrahim 2 53 1 30 50.859 67 12.732 Faisal Ghareeb Sher Pao Dawood Chowrangi 03425010164 Fruit Cart Mobile Cart Ullah Colony 56 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan ID Coordinates Respondent Father's Respondent NIC Address in Vending Address Mobile No. Kind of Type of Segment Name Name No. Karachi Goods Sale/ Structure Service No. Northing Easting 54 1 31 50.859 67 12.733 Sifat Ullah Shafeeq Ullah Muslimabad Dawood Chowrangi 03333297282 Fruit Cart Mobile Cart Colony 56 3 24 50.031 67 05.700 Ghulam Azeem Bux 42201-5240559-5 Mehran Town Jam Sadiq Bridge 03062463384 Plant Nursery Plant Hussain Nurseries 57 3 24 50.031 67 05.700 Mukhtiar Haji Qayyumabad Jam Sadiq Bridge 03333004617 Plant Nursery Plant Hussain Muhammad Nurseries 59 3 24 50.059 67 05.802 Muhammad Umer Draz 42301-3299171-7 PNT Colony Jam Sadiq Bridge 03212193179 Plant Nursery Plant Sarfraz Khan Nurseries 60 3 24 50.067 67 05.840 Asif Masih Niyamat 31301-1919901-9 At Business Jam Sadiq Bridge 03456004335 Tyre Puncture Kiosk Masih Shop 61 3 24 50.076 67 05.866 Salman Akhtar Akhtar Crossing Jam Sadiq Bridge 03242007062 Plant Nursery Plant Hussain Nurseries 67 5 24 50.792 67 03.301 Muhammad Ghulam Jan 13503-4457420-1 Hazara Colony Kala Pull 03402035508 Tuck Shop Tuck Shops Saddeeq under overhead bridge 68 5 24 50.792 67 03.301 Muhammad Faiz 36301-5701180-5 Lines Area Kala Pull 03052217861 Tuck Shop Tuck Shops Rafiq Muhammad under overhead bridge 69 5 24 50.916 67 03.236 Muhammad Muhammad 42301-0947235-1 Railway Colony Kala Pull 03452113960 Tuck Shop Kiosk Naseer Irfan 70 5 24 50.916 67 03.236 Fazal Noor 13504-4709012-1 Landhi Kala Pull 03472794012 Flower Shop Shops Muhammad Muhammad Display Material 71 5 24 50.916 67 03.236 Hamid Sher 42301-6225138-1 North Karachi Kala Pull 03002824383 Blinds (Chiks) Shops Muhammad Display Material 57 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan ID Coordinates Respondent Father's Respondent NIC Address in Vending Address Mobile No. Kind of Type of Segment Name Name No. Karachi Goods Sale/ Structure Service No. Northing Easting 72 5 24 50.916 67 03.236 Muhammad Wali 42501-0816023-1 Muzaffarabad Kala Pull 03072450699 Flower Shop Shops Ilyas Muhammad Colony Display Material 73 5 24 50.916 67 03.236 Rashid Ahmed Muhammad 42301-224362-1 Masoom Shah Kala Pull 03213875630 Cot Selling Shops Aslam Colony Display Material 74 5 24 50.916 67 03.236 Syed Zafar Syed Ghulam Taser Town Kala Pull 03452444611 Epitaph Shops Iqbal Gilani Qumias Gilani Inscription Display Material 75 5 24 50.916 67 03.236 Shakir Ali Muhammad 42301-6345104-7 Bazratta Lane Kala Pull 03222100086 Flower Shop Shops Qureshi Farooq Display Material 76 5 24 50.916 67 03.236 Sabz Ali Abdul Majeed 21103-0122822-5 Baloch Colony Kala Pull 03082212235 Sun Glasses, Mobile Cart Helmet and Used Bags 78 5 24 50.934 67 03.258 Muhammad Behram Khan 15402-2484096-9 Kala Pull Kala Pull 03439889665 Dry Fruit Mobile Cart Junaid 79 5 24 50.934 67 03.258 Aamir Khan Khadi Khan 42301-6171652-5 Kala Pull Kala Pull 03332464662 Tuck Shop Kiosk 80 5 24 50.934 67 03.258 Dildar Khan Shahwazir 17201-9814157-3 Kala Pull Kala Pull 03222341948 Sugarcane Mobile Cart Khan Juice 81 5 24 50.934 67 03.258 Nisar Khan Raza Khan 42301-1008738-1 Kala Pull Kala Pull 03131119399 Cot Selling Shops Display Material 82 5 24 50.934 67 03.258 Noor ul Haq Muhammad 42301-9470020-7 Kala Pull Kala Pull 03109204491 Bamboo & Shops Afzal Wood Store Display Material 83 5 24 50.934 67 03.258 Asghar Ali Shah 42301-6401793-7 Kala Pull Kala Pull 03431120813 Second Hand Mobile Cart Badshah Bags 58 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan ID Coordinates Respondent Father's Respondent NIC Address in Vending Address Mobile No. Kind of Type of Segment Name Name No. Karachi Goods Sale/ Structure Service No. Northing Easting 84 5 24 50.934 67 03.258 Khalil ur Muhammad 42301-6407693-3 Kala Pull Kala Pull 03132228057 Bamboo & Shops Rahman Afzal Wood Store Display Material 85 5 24 50.934 67 03.258 Imam ul Haq Fazal Haq 42301-8542491-3 Kala Pull Kala Pull 03158065844 Tuck Shop Kiosk 86 5 24 50.934 67 03.258 Ayaz Ahmed Abdul Razzaq 16201-0700148-9 Kala Pull Kala Pull 03120262221 Bamboo & Shops Wood Store Display Material 87 5 24 50.170 67 04.180 Abdul Rauf Allah Bux 31201-6302313-1 Anda More DHA Phase I 03057913320 Tuck Shop Tuck Shops under overhead bridge 88 5 24 50.110 67 04.301 Zafar Ali Muhammad 41407-6593334-9 Akhtar Colony DHA Phase I 03352113464 Tuck Shop Tuck Shops Umer under overhead bridge 89 3 24 49.891 67 05.030 Qamar Ali Qasid Jan 21103-8474622-3 Shafiq More Jam Sadiq Bridge 03012535353 Sun Glasses, Mobile Cart Helmet and Used Bags 90 1 24 51.245 67 11.885 Umer Farooq Ramzan 12105-0354558-5 Future Colony Future Colony 03481296157 Tuck Shop Kiosk 91 1 24 51.245 67 11.885 Akhtar Shah Faqeer Shah Future Colony Future Colony 03422252458 Tyre Puncture Kiosk Shop 59 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Annex-III: Focus Group Discussions with Communities (Men) Date Location Coordinates No. of Participants Key Observations/Concerns Response Feb 09, 2019 Numaish N 24°52.371 8 Vendors or roadside hawkers should not be Noted. E 67°02.282 relocated. If relocation is unavoidable, proper compensation should be paid to the affected people. Due to BRT, the business opportunities will Noted. increase. The BRT will help in improving the transportation Noted. system of Karachi. People will get employment opportunities in BRT Noted. Project Fares should be economical. Noted. Feb 09, 2019 Kala Pull N 24°50.221 10 Fares should be economical, so poor people can In Islamabad/Rawalpindi, the E 67°04.104 get benefit of BRT. fares are 20/person as government is giving subsidy for metro bus. As government is facing financial constraints so the fares can be increased to avoid subsidy. The BRT should be comfortable and should not be Noted. overcrowded. In BRT, there should be separate compartment for Noted. gents and ladies. Due to BRT, the roads will be blocked. Overhead Noted. bridges should be constructed to cross the roads. 60 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Date Location Coordinates No. of Participants Key Observations/Concerns Response Feb 09, 2019 Nasir N 24°49.673 15 Fares should be economical, so poor people can In Islamabad/Rawalpindi, the Colony E 67°07.411 get benefit from BRT especially for old citizen. fares are 20/person as government is giving subsidy for metro bus. As government is facing financial constraints so the fares can be increased to avoid subsidy. The people are happy and it’s a sign of Noted. development. The BRT stations should be near to the colony. Noted. Due to BRT Project, people can travel safely and Noted. reach their destinations on time. If anyone is losing their property/assets due to the Noted. Project activities, adequate compensation should be provided to them. Feb 09, 2019 Dawood N 24°50.859 7 BRT is badly needed in the extending populated Noted. Chowrangi E 67°12.726 area. The BRT will be useful and beneficial for the people Noted. of Karachi. There should be a separate compartment for ladies Noted. in BRT. Before the implemention of Roads are not paved and carpeted. Due to BRT Project, the roads will be unpaved roads, dust pollution is increasing. Roads carpeted. should be black top before the implementation of BRT Project. The people will reach their destinations on time in Noted. BRT. There may be noise and disturbance during Noted. construction. Noise disturbance should be minimized. 61 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Date Location Coordinates No. of Participants Key Observations/Concerns Response Feb 10, 2019 Awami N 24°50.777 21 Karachi’s traffic problems are increasing due to the Noted. Colony E 67°08.524 large number of vehicles that are added to its roads every year. The public transport problem in the city has To overcome the crises of aggravated dramatically over the years and has public transportation now become the most serious one being faced by Government of Sindh is Karachiites at the moment. implementing five Lines as BRT (Green, Red, Orange, Purple and Aqua). BRT is badly needed in the extending populated The Yellow BRT corridor’s area. A large number of people have to change routes will improve mobility, several buses to reach their destinations. BRT will accessibility and safety in ease the life of the local people. Karachi. Feb 10, 2019 Allah Daad N 24°51.211 18 The BRT will be beneficial for poor people Noted. Goth E 67°11.688 especially for ladies and children. What is the route of yellow BRT? The yellow BRT line will cover the route from Dawood Chowrangi to Numaish, Saddar. The bus depot will be established at Dawood Chowrangi. Five Goths (Ismail Goth, Jamal Goth, Allad Daad Noted. Goth, Hashim Goth and Juma Kalmati Goth) are situated very close to each other. The bus stops should be established near these Goths to facilitate the people of these Goths. Fares should be economical as people are very Noted. poor here. 62 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Date Location Coordinates No. of Participants Key Observations/Concerns Response The existing buses are uncomfortable and Noted. overcrowded. There should be separate section for ladies and old age people. Feb 10, 2019 Zia Colony N 24°50.007 1. 17 There is a need for more buses or metro bus in all Noted. E 67°07.343 parts of the city as the population has increased. The authorities have miserably failed to provide Noted. any relief to commuters despite having spent millions of rupees on improving the public transport system over the past years. BRT is badly needed in the extending populated Noted. area. Congestion is increasing due to the conversion of The BRT will run on separte various roads from residential to high density track therefore congestion will commercial land-use. Existing buses are not be an issue on BRT route. overcrowded. We hope that due to BRT people will reach their destination on time. Feb 10, 2019 Mehran N 24°51.045 1. 14 The BRT will be beneficial, if fares are economical. Noted. Town E 67°06.558 As compared to the local buses, the BRT will be Noted. more comfortable and convenient for the locals. The BRT stations should be constructed close to the populated areas. As this area is situated in an industrial estate, the Noted. BRT would help the labour to reach their industries on time. Existing buses are running on diesel and causes Noted. air pollution. The BRT will help in minimizing the air pollution. Feb 10, 2019 Azam Town N 24°50.695 1. 14 Due to BRT, employment opportunities will Noted. E 67°04.337 increase. 63 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Date Location Coordinates No. of Participants Key Observations/Concerns Response If fares of BRT are more than local buses, this will In Islamabad/Rawalpindi, the not be an issue as the BRT will be more fares are 20/person as comfortable and safer as compared to local buses. government is giving subsidy for metro bus. As government is facing financial constraints so the fares can be increased to avoid subsidy. Parking areas should be constructed at every BRT Noted. station, so people can park their vehicles at BRT station to travel further on BRT. As Karachi is populated area and people use local Noted. transport to travel. The BRT will be more beneficial for the people, if it runs 24 hours. Feb 11, 2019 Sharafi N 24°51.139 1. 12 The BRT Project is the need of time. Noted. Goth E 67°10.094 If BRT Project is executed, it would be very Noted. beneficial for the Karachi. People are not happy with the existing Noted. transportation system and are compelled to use bikes and local overcrowded buses. Dawood Chowrangi to Future colony existing roads Before the execution of BRT are very narrow and in bad shape. The existing Project, the existing roads will roads need to be carpeted first. be carpeted. The staff of the existing buses does not have Noted. manners and misbehaved with riders. Feb 11, 2019 Future N 24°51.202 1. 22 The BRT is a good initiative for the people of Noted. Colony E 67°12.033 Karachi. The BRT will be beneficial for elder people and Noted. women. The people will face difficulty in road crossing due For crossing the roads safely, to BRT route. bridges will be constructed. 64 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Date Location Coordinates No. of Participants Key Observations/Concerns Response High tensions overhead electric wires might cause Noted. problems in construction of BRT. We have travelled on metro Bus in Islamabad- Noted. Rawalpindi. The metro bus is very safe and convenient. Feb 11, 2019 Gold Mart N 24°50.221 1. Existing buses are overcrowded and Noted. Shopping E 67°04.104 uncomfortable. Center Existing buses have designated stops but to get The BRT will have designated the passengers they stop the buses anywhere stations. Apart from these which takes too much time to reach the destination. stations they will not stop. In BRT, if fares are increased as compared to local Noted. buses, they don’t have any issue. At lease the people will reach their destination on time. The BRT is a good initiative and should have been Noted. started earlier but it’s never too late. We are happy, if this BRT Project is executed. Noted. 65 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Annex-IV: Focus Group Discussions with Communities (Women) Date Location Coordinates No. and Name of Key Observations/Concerns Response Participants Feb 08, Mansehra The quality of the current transport was substandard as the buses were very Noted. 2019 Colony old with many technical faults. There should be a separate section in the Yellow BRT vehicles for women Noted. passengers. It is also suggested by some people that there should be separate (additional) buses running for women during the peak hours in the morning and evening. Feb 08, Kala Pull N 24°50.221 There should be some feeder/transit buses or shuttles that can go inside the Noted. 2019 E 67°04.104 crowded settlements and bring women to the main line in the yellow corridor. The BRT will be beneficial for elder people and women. Noted. Existing buses are overcrowded and uncomfortable. Noted. Feb 08, Singer Those who do not own any vehicle are the real sufferers. Students, office Noted. 2019 Chowrangi workers and other people use public transport to reach their destination face difficulties irrespective of age and gender. Women are not happy with the existing transportation system and are Noted. compelled to use overcrowded buses. Fares should be economical, so poor women and elderly people can easily Noted. afford. Feb 09, Dawood N 24°50.859 The drivers of the buses are usually operated by reckless drivers who do not Noted. 2019 Chowrangi E 67°12.726 follow the rules of the road, endangering many. It is the responsibility of the government to provide citizens economical and Noted. appropriate transport facilities so that they can reach to their desired destination easily and safely. Feb 09, KPT The BRT will be beneficial for women, if fares are affordable. Noted. 2019 Interchange Employment opportunities should be provided to the local people Noted. The BRT will be beneficial for poor people especially for ladies and children. Noted. 66 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Date Location Coordinates No. and Name of Key Observations/Concerns Response Participants Feb 09, Allah Wala People have to pay huge amount of fares by travelling in autos and taxis. Noted. 2019 Town This problem is not reducing instead it is increasing day by day in Karachi Ladies and elder people compartment should be separated from male Noted. compartment. Feb 10, Noorani The Transportation system will be improved due to BRT project. Noted. 2019 Chowrangi Women hope that their family members will get jobs in BRT Project during Noted. construction and operational phase. The BRT would be beneficial, if fares are affordable. Noted. Feb 10, Shan The BRT should have designated stops. The stops should be closer to the Noted. 2019 Chowrangi communities. To safely cross the roads, bridges should be constructed. Noted. The BRT buses should not be overcrowded, and some seats should be Noted. reserved for old age people. Feb 10, Transgende The buses could be used to educate the passengers on changing toxic Noted. 2019 rs masculine behaviour, stopping violence against women and transgender persons. In order to recruit and retain women and transgender persons in all levels of Noted. the project, it is important to set aside a certain quota as a positive discrimination measure. Suggestions were also made to hire female and transgender drivers and staff Noted. at the bus stations to avoid incidents of violence. 67 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Annex-V: Focus Group Discussions with Institutions Date & Organization Persons Main Issues/Concerns/ Response Venue Consulted Feb 11, Women Development Mussrat The Women Development Department (WDD) Noted. 2019 Department (WDD) Jabeen, WDD expressed their enthusiasm for becoming a part of the Director Yellow BRT project. The Women Development Department (WDD) has Noted. expressed interest for the WDD to have a role in stopping sexual harassment against women in the context of this project. Feb 11, Commission on the Nuzhat Shirin, The Commission on the Status of Women (CSW) would Noted. 2019 Status of Women (Sindh) Chairperson be happy if they can be a part of BRT. The Commission on the Status of Women (CSW) Noted. recommended to make a committee of stakeholders that can be involved in the unfolding of the Yellow BRT project from a gender perspective so that appropriate mitigating measures for violence against women can be developed in a synergistic manner. Feb 11, Aurat Foundation Mahnaz There should be some quota for women employment in Noted. 2019 Rehman, BRT Project Resident Director There should be separate compartment for ladies in BRT. Noted. BRT is a good initiative and it should have been started Noted. earlier. Feb 12, National Commission on Abdul Hayee, It is necessary that a Gender Action Committee with Noted. 2019 Human Rights (NCHR) Complaint concise terms of references is formed involving important Manager stakeholders. The main function of such a committee would be to act as a watchdog with advisory and mitigating functions with regard to gender related aspects. 68 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Date & Organization Persons Main Issues/Concerns/ Response Venue Consulted The BRT stops should be closer to the communities, so Noted. the people can get the bus easily If fares are not economical, then it might not be beneficial Noted. for poor people. Feb 12, Lawyers for Human Zia Ahmed There should be a separate section in the Yellow BRT Noted. 2019 Rights and Legal Aid Awan, vehicles for women passengers. (LHRLA) Advocate Noted. Supreme Court In order to make maximum use of space, the partition of Pakistan could be collapsible or removable to cater to the influx of passengers, if needed. There should be separate (additional) buses for women Noted. during the peak hours in the morning and evening to cater the need of women. Feb 12, Legal Rights Forum Malik Tahir All bus drivers and staff of the BRT should be trained to Noted. 2019 (LRF) Iqbal, be more gender sensitive. All security staff hired by the Executive bus service should be trained as well. Director Noted. There should be some employment opportunities in BRT Project. Feb 13, Human Rights Nida Tanweer, Helpline numbers should be displayed at all the bus Noted. 2019 Commission of Pakistan Program stations and inside the buses and emergency phones (HRCP) Officer should be installed that function without dialling to register quick complaints. Complaint cells or boxes should also be available in the bus stations. BRT Project is a good initiative and it should be started Noted. at the earliest. The BRT Project will be the turning point of Karachi as it Noted. will play a key role in Karachi transportation system. Feb 13, Urban Resource Center Zahid Farooq, The shortage of public transport widens the gap between Noted. 2019 (URC) Joint Director the public demand and the availability of buses on the roads. BRT will be a gift for the people of Karachi. 69 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Date & Organization Persons Main Issues/Concerns/ Response Venue Consulted The allocation of less space for women in public buses Noted. causes seating problems for women and they often have to sit right next to the bus driver. In BRT there should be separate section for women. The problems of public transport are increasing and Noted. becoming headache for the public and especially a torture for the women and old people. Feb 13, Experts on Urban Mansoor Raza, Most of the people of Karachi depend on the buses, mini Noted. 2019 Planning and Lecturer buses and coaches as many of them do not have their Architecture of NED Development personal cars and bikes and the fares of taxis and University Studies rickshaws are not affordable for them. The BRT is a good initiative as it will ease the life of people. Most of the time, the buses are loaded with more-than- Noted. capacity passengers, and the passengers are forced to cling to the doors or perch on the roofs of the buses to take a ride. We hope that in BRT the passengers would not allow to cling to the doors or perch on the roofs. It is the responsibility of the government to provide Noted. citizens economical and appropriate transport facilities so that they can reach to their desired destination easily and safely. Transport has always been a major problem for the Noted. citizens of Karachi. Most of the people of Karachi depend on the unreliable, poorly maintained and outdated public transport such as buses. The BRT will be a gift for the people of Karachi 70 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Annex-VI: TORs for Social Development Specialist The Social Development Specialist will operate within the Sindh Mass Transit Authority and will be responsible for all social development aspects, e.g. social safeguards (resettlement and rehabilitation), stakeholder/community engagement, and grievance redress of SMTA’s infrastructure development projects (including those supported by international financial institutions (IFIs) and other operations and programs. The responsibility includes developing risk assessments and regulatory compliance programs, monitoring processes; conducting related training activities; and coordinating with relevant stakeholders to ensure compliance with applicable laws and regulations. Key Responsibilities The social development specialist will identify potential social risks associated with SMTA projects and formulate frameworks/strategies, management and supervision plans to avoid and/or mitigate identified social impacts and manage the social risks. The specialist will also identify opportunities, and influence the design, implementation, and supervision of SMTA projects and operations to enhance social benefits for directly affected persons, stakeholders and communities (including vulnerable and marginalized groups), and the wider body of citizens. More specifically, the primary responsibility of the specialist will include: • providing oversight on the compliance of environmental and social safeguards policies in project preparation and implementation; • to periodically review and assess the effectiveness of the activities implemented and their outcomes and impacts as well as compliance with national and international standards and environmental and social safeguards instruments, and • providing recommendations and advise SMTA on measures to enhance the effectiveness of the project implementation and achievement of the project development objectives through appropriately addressing the social issues of the project. • Preparing internal social guidelines for the preparation, implementation, monitoring and reporting of d social documents required by various safeguards instruments; • Reviewing relevant safeguards documents, such as SIA, livelihood rehabilitation plan, prepared by consultants to ensure compliance with relevant safeguards policies of the government of Pakistan and the World Bank; • Providing recommendations to SMTA accordingly and make necessary changes prior to submission of relevant safeguard instruments to the World Bank and other IFIs– ensure consistency in the level of proficiency and presentation of the documentation; • Supporting SMTA in the review of documentation pertaining to social safeguards compliance (including bidding documents, reviews on-site, reports from contractors etc) during project implementation; 71 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan • Conducting audits in matters pertaining to timely payments, provision of temporary measures to affected persons; • Contribute to project progress reports pertaining to overall implementation of environmental and social requirements of the project; • Coordinating and facilitating the work of consultants engaged to carry out social impact assessments and social management planning and monitoring of safeguards instruments implementation; • Organising the technical aspects of workshops and meetings as required as needed for preparation and implementation of social management plan; • Preparing training materials, and conducting technical training workshops to SMTA staff and project implementation agencies on social safeguards requirements; • Undertaking field visits to ascertain if the grievance redress mechanisms established for the project are functioning appropriately and the individual projects are implemented in an environmentally and social sustainable manner; • Collation of appropriate performance and monitoring indicators to input into the Monitoring and Evaluation (M&E) Framework of the project; • Prepare quarterly progress reports including those required for submission to IFIs (if applicable) and other stakeholders as defined in relevant social risk management/social safeguards frameworks and plans; • Perform other such duties that may be assigned from time to time. Position Requirements Qualification • Graduate degree in social sciences (e.g. development studies, sociology, human geography, anthropology) from a recognized university. Experience • at least 10 years of experience in community engagement, planning, implementation and management of resettlement activities, and complaints resolution/grievance redress management. Experience in the preparation of, or assisting in the preparation of, at least 5 resettlement plans for infrastructure projects. Experience in urban settings would be an advantage. • Strong knowledge of relevant Federal, Provincial, and local laws, standards, regulations, and policies such as those pertaining to land acquisition and resettlement, labour management and protection, special protection legislation, mechanisms and provisions pertaining to women and vulnerable and marginalized groups. 72 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan • Strong knowledge of the social safeguards policies and frameworks, and compliance requirements of IFIs (e.g. World Bank, Asian Development Bank, Asian Infrastructure Investment Bank, JICA etc.) Core Competencies • Strong knowledge of methods, techniques, and practices for community consultation and engagement. • Knowledge of methods, techniques, and practices for grievance redress and management of grievance redress systems • Research, interpret and apply technical information to prepare clear and concise management reports; apply logical supporting information to justify decisions and recommendations. • Work with diverse groups to achieve desired results. • Establish and maintain cooperative relations with others. 73 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Annex-VII: ToRs for Gender Specialist, SMTA The Gender Specialist will be responsible to ensure gender integration and social inclusion is effectively considered in all projects implemented by Sindh Mass Transit Authority. He/ She will develop methodologies in a manner that is culturally sensitive and results-oriented. He/she will also work with all stakeholders to ensure gender integration and social inclusion is applied to the project design and activities, as well as the organizational structure. Key Responsibilities The major areas of responsibility for the Gender Specialist includes: • Develop, Coordinate and support the Sindh Mass Transit Authority team in establishing and implementing gender-sensitive monitoring, evaluation, learning and reporting systems. Work closely with the stakeholders to develop the data collection and analysis tools for the baseline assessment to guarantee gender and social inclusion considerations. • Draft Gender Action Plan (GAP) for the Yellow BRT Corridor project implementation and SMTA institutional strengthening with timelines and milestones. • Facilitate to implement the action plans and undertake capacity strengthening activities on gender for SMTA in line with Gender Action Plan (GAP) • Support the organization of yearly rapid ridership survey, which provides sex disaggregated data (as per provision in the KP Urban Mass Transit Act 2016). • Support the organization of benchmark and post implementation satisfaction surveys with male and female passengers, including the elderly, people with disability, and minorities such as transgender. Compare surveys and identify successes and problems (as per provision in the KP Urban Mass Transit Act 2016). • Conduct impact study of the use of the BRT for women, people with disabilities, elderly and other vulnerable and minority groups (as per provision in the KP Urban Mass Transit Act 2016). • Conduct training for GAP implementation and gender policy for the Project staff. • Support the implementation of gender responsive recruitment strategies to hire women staff for Sindh Mass Transit Authority, including new graduates, and people from vulnerable and minority groups including transgender. • Design and implement a special initiative to recruit and provide training to women as drivers and bus conductors to have the skills to operate BRT buses. Repeat special initiative each year to reach target. • Conduct public campaigns on the quality and safety of the BRT system, encouraging the public, especially women, to use it. • Conduct public campaign to raise awareness about safety and security, gender-based violence, including all forms of harassment against women, elderly, children, persons with disability, and minorities such as transgender and people of other ethnic or religious backgrounds. Coordinate with local NGOs with similar concerns and outreach activities. • Coordinate with Public (including Women Development Department and Sindh Commission on the Status of Women) and Private Sector entities to support women’s access to economic opportunities especially through Yellow BRT Corridor project. Explore options of identifying women owned enterprises through partners’ support and 74 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan encouraging them to start/extend their businesses across different Corridors in Karachi including yellow Corridor project. • Conduct Gender (including gender-based violence) trainings and follow up sessions for bus drivers and conductors operating on different BRT routes especially Yellow BRT Corridor. • Train staff with direct passenger interaction (e.g. station staff, ticket staff, bus drivers, guards) on passenger management on stations and buses, priority passengers and the timely and proper handling of sexual harassment and other crimes that threaten women passengers’ security. • Support the development of campaign messages on sexual harassment on transport, facilitate in designing messages to be displayed in buses and bus stops on BRT routes especially on yellow Corridor. • Support and guide the GBV service provider in establishing a GBV grievance redress mechanism and promote grievance/complaints and compliments procedures as part of customer service to deal confidentially with GBV complaints including harassment from women and girls, boys, minorities etc. • Participate in regular meetings organized by GBV Service Provider. • Establish system of recording instances of harassment of any passenger/or any other GBV incident on yellow corridor, whether reported, observed or directly experienced, and its location & actions taken against offenders/how it was resolved. • Any other task relevant to the position and as per requirement. Position Requirements Qualification • Master's Degree in Social Sciences, Gender and Development or Women’s Studies, Management or related field. • Specialized Training – Gender Awareness/Sensitization, Gender Based Violence, Community Engagement, Strategies Development or any other skills considered relevant for the position. • Active affiliations – Membership of Recognised Industry or Professional Organisations. Experience • At least 5 years of post-qualification relevant experience including a minimum of 2 years of experience in a similar role is highly desirable. • Core Competencies • Promotes sharing of knowledge and experience, and actively works towards continued personal learning and development; • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability; • Good practical knowledge of inter-disciplinary development issues; • Ability to go beyond established procedures and models, propose new approaches which expand the range of projects; 75 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan • Builds strong relationships with all stakeholders, focuses on impact and results and responds positively to critical feedback; • Consistently approaches work with energy and a positive, constructive attitude; • Remains calm, in control and good humoured even under pressure; • Proven networking, team building, organizational and communication skills; • Ability to work in a multi-cultural team environment with a positive attitude; 76 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Annex-VIII: Compensation for Affected Business ID Segment Coordinates Respondent Name Father's Name Respondent NIC Monthly Transition No. No. Income Allowance Northing Easting 1 2 24 50.986 67 10.622 Muhammad Riaz Muhammad Ramzan 31202-1753298-3 13,000 156,000 2 2 24 50.904 67 10.218 Meharban Murad Ali 18,000 216,000 3 2 24 50.800 67 09.637 Zahid Khan Badshahi Khan 21103-1737501-7 28,000 336,000 4 2 24 50.800 67 09.637 Rasheed Khan Jam Gull 21104-3463326-1 24,000 288,000 5 2 24 50.800 67 09.637 Bashir Ahmed Haji Khuda Bux 43012-5511554-3 13,000 156,000 7 2 24 50.634 67 08.743 Bahadur Khan Ghazi Khan 15,000 180,000 8 2 24 50.634 67 08.743 Muhammad Lateef Ali Daad 82401-6627074-9 18,000 216,000 9 2 24 50.603 67 08.694 Rehmat Ullah Abdul ghafar 12102-2148272-5 20,000 240,000 10 2 24 50.534 67 08.353 Imran Shah Amman Ullah Shah 12104-9960363-9 45,000 540,000 11 2 24 50.260 67 06.956 Babar Ali Muhammad Aziz 18,000 216,000 12 2 24 50.260 67 06.956 Muhammad Hanif Abdul Aziz 12105-0385416-9 30,000 360,000 13 2 24 50.168 67 06.500 Allah Ditta Kareem bux 32301-2323674-7 20,000 240,000 14 2 24 50.168 67 06.500 Rozi Khan Haji Khalid Dad 35,000 420,000 15 2 24 50.168 67 06.500 Arshad Akbar 15,000 180,000 16 2 24 50.139 67 06.353 Muhammad Awais Muhammad Quresh 45,000 540,000 17 2 24 50.139 67 06.353 Wali Daad Haji Khalaq Daad 22301-7531228-1 35,000 420,000 18 2 24 50.139 67 06.353 Dilawar khan Juma khan 43103-3653370-1 18,000 216,000 19 2 24 50.113 67 06.227 Suleman Gulistan 40,000 480,000 20 2 24 50.113 67 06.227 Sher Alam Fazzal Rehman 30,000 360,000 21 2 24 50.113 67 06.227 Muhammad Shaziq Chaudhry Gul Muhammad 21,000 252,000 77 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan ID Segment Coordinates Respondent Name Father's Name Respondent NIC Monthly Transition No. No. Income Allowance Northing Easting 22 5 24 49.924 67 04.629 Mehboob Mehfooz Hussauin 10,000 120,000 23 5 24 49.924 67 04.629 Ehsan Ali Allah Ditta 33201-4428945-9 6,000 72,000 24 5 24 49.924 67 04.629 Maqsood Ur Rehman Muhammad Zaman 42501-1700905-7 8,000 96,000 25 5 24 49.943 67 04.607 Essa Kaleem Abdul Qayyum 54203-8733983-5 10,000 120,000 26 5 24 49.943 67 04.607 Ramesh Kumar Sheroo 20,000 240,000 27 5 24 49.960 67 04.581 Kishnoo Umeriyo 45206-1942084-3 15,000 180,000 28 5 24 49.965 67 04.570 Manoj Kumar Dano Ji 45304-6728173-1 30,000 360,000 29 5 24 49.965 67 04.570 Badal Moosa 44203-7917542-1 30,000 360,000 30 5 24 49.965 67 04.570 Ashok Suriya 45304-0498606-1 20,000 240,000 31 5 24 49.968 67 04.561 Aakash Suriya 45304-1538746-1 25,000 300,000 32 5 24 49.968 67 04.561 Sonu Sheroo 15,000 180,000 33 5 24 49.968 67 04.561 Rakesh Kumar Gulzari Lal 45304-4696309-9 18,000 216,000 34 5 24 49.968 67 04.561 Jimmy Molanji 45304-8391144-5 15,000 180,000 35 5 24 49.979 67 04.544 Phoolji Misri 45304-2309063-5 14,000 168,000 36 5 24 49.979 67 04.544 Sanjay Dilo 45403-9785366-1 30,000 360,000 37 5 24 49.979 67 04.544 Ram Chand Chala 32,000 384,000 38 5 24 50.013 67 04.492 Muhammad Saeed Adam Gull 42301-7039746-1 30,000 360,000 39 5 24 50.013 67 04.492 Hazrat Bilal Tahay Zar 15701-2264888-3 30,000 360,000 40 2 24 50.152 67 06.318 Jazeb Khadim Hussain 30,000 360,000 41 2 24 50.347 67 07.299 Ali Hussain Khadim Hussain 25,000 300,000 42 2 24 50.347 67 07.299 Muhammad Umar Rahim Khan 21104-4484466-9 15,000 180,000 43 2 24 50.347 67 07.299 Peer Muhammad Gull Nawaz 30,000 360,000 78 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan ID Segment Coordinates Respondent Name Father's Name Respondent NIC Monthly Transition No. No. Income Allowance Northing Easting 44 2 24 50.632 67 07.372 Shakeel Ahmed Rustam Ali 31303-6023764-5 60,000 720,000 45 2 24 50.475 67 07.942 Sher Khan Ghaffar Khan 21104-7171348-3 18,000 216,000 46 2 24 50.309 67 07.205 Noor Muhammad Gulai 42201-6020342-7 15,000 180,000 47 1 24 50.859 67 12.726 Uzair Khan Janat Gull 17102-1754148-7 30,000 360,000 48 1 25 50.859 67 12.727 Kareem Mohiuddin Khawaja Mohiuddin 20,000 240,000 49 1 26 50.859 67 12.728 Syed Sultan Ali Syed Turab Ali 42501-1410930-5 12,000 144,000 50 1 27 50.859 67 12.729 Ikram Ullah Umer Khan 21703-2958140-3 40,000 480,000 51 1 28 50.859 67 12.730 Muhammad Shafique Khalil Khan 15,000 180,000 52 1 29 50.859 67 12.731 Muhammad Hamza Mohammad Ibrahim 42501-6108091-9 60,000 720,000 53 1 30 50.859 67 12.732 Faisal Ghareeb Ullah 16,000 192,000 54 1 31 50.859 67 12.733 Sifat Ullah Shafeeq Ullah 25,000 300,000 56 3 24 50.031 67 05.700 Ghulam Hussain Azeem Bux 42201-5240559-5 60,000 720,000 57 3 24 50.031 67 05.700 Mukhtiar Hussain Haji Muhammad 50,000 600,000 59 3 24 50.059 67 05.802 Muhammad Sarfraz Khan Umer Draz 42301-3299171-7 100,000 1,200,000 60 3 24 50.067 67 05.840 Asif Masih Niyamat Masih 31301-1919901-9 30,000 360,000 61 3 24 50.076 67 05.866 Salman Akhtar Akhtar Hussain 50,000 600,000 67 5 24 50.792 67 03.301 Muhammad Saddeeq Ghulam Jan 13503-4457420-1 15,000 180,000 68 5 24 50.792 67 03.301 Muhammad Rafiq Faiz Muhammad 36301-5701180-5 25,000 300,000 69 5 24 50.916 67 03.236 Muhammad Naseer Muhammad Irfan 42301-0947235-1 25,000 300,000 70 5 24 50.916 67 03.236 Fazal Muhammad Noor Muhammad 13504-4709012-1 15,000 180,000 71 5 24 50.916 67 03.236 Hamid Sher Muhammad 42301-6225138-1 60,000 720,000 72 5 24 50.916 67 03.236 Muhammad Ilyas Wali Muhammad 42501-0816023-1 16,000 192,000 79 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan ID Segment Coordinates Respondent Name Father's Name Respondent NIC Monthly Transition No. No. Income Allowance Northing Easting 73 5 24 50.916 67 03.236 Rashid Ahmed Muhammad Aslam 42301-224362-1 20,000 240,000 74 5 24 50.916 67 03.236 Syed Zafar Iqbal Gilani Syed Ghulam Qumias 50,000 600,000 Gilani 75 5 24 50.916 67 03.236 Shakir Ali Qureshi Muhammad Farooq 42301-6345104-7 25,000 300,000 76 5 24 50.916 67 03.236 Sabz Ali Abdul Majeed 21103-0122822-5 25,000 300,000 78 5 24 50.934 67 03.258 Muhammad Junaid Behram Khan 15402-2484096-9 70,000 840,000 79 5 24 50.934 67 03.258 Aamir Khan Khadi Khan 42301-6171652-5 25,000 300,000 80 5 24 50.934 67 03.258 Dildar Khan Shahwazir Khan 17201-9814157-3 30,000 360,000 81 5 24 50.934 67 03.258 Nisar Khan Raza Khan 42301-1008738-1 20,000 240,000 82 5 24 50.934 67 03.258 Noor ul Haq Muhammad Afzal 42301-9470020-7 30,000 360,000 83 5 24 50.934 67 03.258 Asghar Ali Shah Badshah 42301-6401793-7 15,000 180,000 84 5 24 50.934 67 03.258 Khalil ur Rahman Muhammad Afzal 42301-6407693-3 30,000 360,000 85 5 24 50.934 67 03.258 Imam ul Haq Fazal Haq 42301-8542491-3 60,000 720,000 86 5 24 50.934 67 03.258 Ayaz Ahmed Abdul Razzaq 16201-0700148-9 30,000 360,000 87 5 24 50.170 67 04.180 Abdul Rauf Allah Bux 31201-6302313-1 30,000 360,000 88 5 24 50.110 67 04.301 Zafar Ali Muhammad Umer 41407-6593334-9 15,000 180,000 89 3 24 49.891 67 05.030 Qamar Ali Qasid Jan 21103-8474622-3 25,000 300,000 90 1 24 51.245 67 11.885 Umer Farooq Ramzan 12105-0354558-5 20,000 240,000 91 1 24 51.245 67 11.885 Akhtar Shah Faqeer Shah 16,000 192,000 2,252,000 27,024,000 80 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Annex-IX: Compensation for Vulnerable PAPs ID Segment Coordinates Respondent Name Father's Name Respondent NIC Monthly Vulnerable No. Northing Easting No. Income Allowance BPL (16,000) 1 2 24 50.986 67 10.622 Muhammad Riaz Muhammad Ramzan 31202-1753298-3 13,000 48,000 7 2 24 50.634 67 08.743 Bahadur Khan Ghazi Khan 15,000 48,000 15 2 24 50.168 67 06.500 Arshad Akbar 15,000 48,000 22 5 24 49.924 67 04.629 Mehboob Mehfooz Hussauin 10,000 48,000 24 5 24 49.924 67 04.629 Maqsood Ur Rehman Muhammad Zaman 42501-1700905-7 8,000 48,000 25 5 24 49.943 67 04.607 Essa Kaleem Abdul Qayyum 54203-8733983-5 16,000 48,000 27 5 24 49.960 67 04.581 Kishnoo Umeriyo 45206-1942084-3 15,000 48,000 34 5 24 49.968 67 04.561 Jimmy Molanji 45304-8391144-5 15,000 48,000 35 5 24 49.979 67 04.544 Phoolji Misri 45304-2309063-5 14,000 48,000 46 2 24 50.309 67 07.205 Noor Muhammad Gulai 42201-6020342-7 15,000 48,000 49 1 26 50.859 67 12.728 Syed Sultan Ali Syed Turab Ali 42501-1410930-5 12,000 48,000 53 1 30 50.859 67 12.732 Faisal Ghareeb Ullah 16,000 48,000 67 5 24 50.792 67 03.301 Muhammad Saddeeq Ghulam Jan 13503-4457420-1 15,000 48,000 70 5 24 50.916 67 03.236 Fazal Muhammad Noor Muhammad 13504-4709012-1 15,000 48,000 72 5 24 50.916 67 03.236 Muhammad Ilyas Wali Muhammad 42501-0816023-1 16,000 48,000 91 1 24 51.245 67 11.885 Akhtar Shah Faqeer Shah 16,000 48,000 Sub-total 768,000 Disable Persons 18 2 24 50.139 67 06.353 Dilawar khan Juma khan 43103-3653370-1 18,000 48,000 73 5 24 50.916 67 03.236 Rashid Ahmed Muhammad Aslam 42301-224362-1 20,000 48,000 91 1 24 51.245 67 11.885 Akhtar Shah Faqeer Shah 16,000 48,000 Sub-total 144,000 Total 912,000 81 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Annex-X: Compensation for Employment Loss Coordinates Employment Segme Employee’s Loss ID # nt No. Owner Name Father’s Name Name CNIC No. Mobile No. Allowance Northing Easting (PKR) Muhammad 48,000 3 56 24 50.031 67 05.700 Ghulam Hussain Azeem Bux Ibrahim Muhammad 42301-7323002- 48,000 3 56 24 50.031 67 05.700 Ghulam Hussain Azeem Bux Ashraf 3 42201-7097666- 48,000 3 56 24 50.031 67 05.700 Ghulam Hussain Azeem Bux Muhammad Arif 1 56 3 24 50.031 67 05.700 Ghulam Hussain Azeem Bux Asif 48,000 56 3 24 50.031 67 05.700 Ghulam Hussain Azeem Bux Nazir Chohan 48,000 56 3 24 50.031 67 05.700 Ghulam Hussain Azeem Bux Babu Chohan 48,000 56 3 24 50.031 67 05.700 Ghulam Hussain Azeem Bux Hussain Chohan 48,000 57 3 24 50.031 67 05.700 Mukhtiar Hussain Haji Muhammad Nasir Shah 48,000 57 3 24 50.031 67 05.700 Mukhtiar Hussain Haji Muhammad Muzaffar 48,000 31302-9564151- 48,000 3 Asif Masih Niyamat Masih 60 24 50.067 67 05.840 Aamir Sajjad 3 03469835206 61 3 24 50.076 67 05.866 Salman Akhtar Akhtar Hussain Qamar Ahmed 03062007062 48,000 61 3 24 50.076 67 05.866 Salman Akhtar Akhtar Hussain Munsif 03229221951 48,000 37105-0978106- 48,000 63 3 Rao Khalil Akbar Ali 24 50.065 67 05.825 Sher Muhammad 5 03032651210 33203-4125235- 48,000 66 5 Ishfaq Ahmed 24 50.546 67 03.435 Mumtaz Iqbal 7 03457566682 68 5 24 50.792 67 03.301 Muhammad Rafiq Faiz Muhammad Muhammad Rafiq 48,000 68 5 24 50.792 67 03.301 Muhammad Rafiq Faiz Muhammad Muhammad Zamir 03052485145 48,000 68 5 24 50.792 67 03.301 Muhammad Rafiq Faiz Muhammad Abdullah 48,000 82 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Coordinates Employment Segme Employee’s Loss nt No. ID # Owner Name Father’s Name CNIC No. Mobile No. Northing Easting Name Allowance (PKR) 13504-7429762- 48,000 70 5 Fazal Muhammad Noor Muhammad 24 50.916 67 03.236 Bacha Rahman 5 03084331939 Syed Zafar Iqbal Syed Ghulam 48,000 74 5 24 50.916 67 03.236 Gilani Qumias Gilani Syed Raza Gilani 03111052215 42501-0192271- 48,000 75 5 Shakir Ali Qureshi Muhammad Farooq 24 50.916 67 03.236 Bahadur Khan 1 03162696212 42301-6273922- 48,000 75 5 Shakir Ali Qureshi Muhammad Farooq 24 50.916 67 03.236 Abdul Rahman 5 03168635610 42201-8281873- 48,000 75 5 Shakir Ali Qureshi Muhammad Farooq 24 50.916 67 03.236 Mudassar 7 03232535519 42301-0989711- 48,000 75 5 Shakir Ali Qureshi Muhammad Farooq 24 50.916 67 03.236 Munir 5 03462933372 75 5 24 50.916 67 03.236 Shakir Ali Qureshi Muhammad Farooq Waseem 03467376029 48,000 75 5 24 50.916 67 03.236 Shakir Ali Qureshi Muhammad Farooq Aziz 48,000 75 5 24 50.916 67 03.236 Shakir Ali Qureshi Muhammad Farooq Sajid 48,000 78 5 24 50.934 67 03.258 Muhammad Junaid Behram Khan Sohaib 03488468292 48,000 78 5 24 50.934 67 03.258 Muhammad Junaid Behram Khan Attaullah 48,000 78 5 24 50.934 67 03.258 Muhammad Junaid Behram Khan Azizullah 48,000 31303-1058515- 48,000 80 5 Dildar Khan Shahwazir Khan 24 50.934 67 03.258 Rehmatullah 3 03017650896 80 5 24 50.934 67 03.258 Dildar Khan Shahwazir Khan Khursheed 48,000 82 5 24 50.934 67 03.258 Noor ul Haq Muhammad Afzal Ikram S/o Sakhi 48,000 82 5 24 50.934 67 03.258 Noor ul Haq Muhammad Afzal Shah Noor 48,000 84 5 24 50.934 67 03.258 Khalil ur Rahman Muhammad Afzal Ikram 03408646574 48,000 84 5 24 50.934 67 03.258 Khalil ur Rahman Muhammad Afzal Bashir 48,000 83 Yellow BRT Corridor – Compensation and Livelihood Rehabilitation Plan Coordinates Employment Segme Employee’s Loss nt No. ID # Owner Name Father’s Name CNIC No. Mobile No. Northing Easting Name Allowance (PKR) 84 5 24 50.934 67 03.258 Khalil ur Rahman Muhammad Afzal Ghulam Nabi 48,000 86 5 24 50.934 67 03.258 Ayaz Ahmed Abdul Razzaq Saleem 03452865605 48,000 86 5 24 50.934 67 03.258 Ayaz Ahmed Abdul Razzaq Shoaib 03153165605 48,000 Total 1,824,000 84