Page 1 Edition No April (GLWLRQ\031R\11\03ffi\0f\03$SULO\03fflflfifl\03 \03 7KLUG\035RXQG\03RI\03WKH\033LORW\033URJUDP\03RQ\03)LQDQFLDO\03/LWHUDF\\03 IRU\03,QGRQHVLDQ\032YHUVHDV\030LJUDQW\03:RUNHUV\03DQG\037KHLU\03)DPLOLHV\03 \03 ,PSOHPHQWDWLRQ\03RI\03WKH\037UDLQLQJ\03\03 Training for Migrant Workers Financial literacy training for migrant workers required two days with a total duration of hours All of the materials were aimed at providing knowledge and skills for migrant workers to control and manage their incomes while working overseas During the third round implementation in March financial literacy training for migrant workers was delivered three times with migrant workers participating all females The first training was held on March at PT Berkat Sukses Makmur Sejahtera attended by migrant workers from that recruiting agency PPTKIS while the second and third trainings were held at the BLK Wonojati respectively on March and March Training for Migrant Workers Families Financial literacy training for migrant workers families also required two days although with shorter total training duration of hours Migrant workers families should be provided with the relevant training as they will be receiving and managing remittances from migrant workers During March training for migrant workers families was delivered three times at the BLK Wonojati with a total of participants including fathers mothers husbands siblings or other family members of the selected migrant workers The first training was held on March the second was on March and the third on March 7UDLQLQJ\030DWHULDOV\03 Financial literacy training is provided to equip migrant workers and their families with the skills and knowledge to manage Background Financial literacy program presented in a training format is a way to provide knowledge and skills to manage limited income The Pilot Program on Financial Literacy for Indonesian Overseas Migrant Workers and Their Families has been conducted since January At the end of March the financial literacy training has been delivered to migrant workers and migrant workers family members from recruiting agencies PPTKIS in Malang Raya In the third round the program added another implementing partner PT Antar Tenaga Mandiri Overall six core materials have been developed for the pilot program financial management introduction to banking services savings debt management sending remittance for migrant workers and receiving remittance for migrant workers families and insurance 56196 Page 2 Edition No April money The training also aims to introduce several financial services options that the training participants can benefit from Page 3 Edition No April During the introdu ction to banking facilities the participants were taught steps and tips on how to use the ATM wisely and securely The demonstration was conducted using large ATM posters One of the obstacles in using formal financial services to send and receive remittances is the fact that the migrant workers and their families are unfamiliar with filling out forms for sending and receiving remittances at the bank In the training the migrant workers and their families practice filling out such forms Accessing the Most Suitable Financial Services Research has shown that migrant workers and their families generally have limited information related with formal financial services and products Such information is needed from the time before the migrant workers departure during their work overseas and until their return Having sufficient skills and information would help them to choose and access the most suitable financial services and eventually help them to better manage their incomes Why not go to the bank Banks are one of the most commonly used formal financial services but migrant workers and their families do not fully utilize banking services They are often reluctant to use banks because they are unfamiliar with the available types of services and the procedures for using such services The training provides information about banking services and products as well as considerations for choosing a bank to ensure that it meets each participant s conditions and needs Where to open a savings account Saving money is the first step of any financial management plan In this session the participants were asked to identify the methods they used for saving money and learn the advantages and disadvantages of each method As the participants realize the advantages and disadvantages of each saving method the hope is that they will be able to select the safest and most profitable methods How to manage debts wisely Nearly all of the migrant workers families have debts both for financing the migrant workers departure and for meeting the families daily expenses Thus migrant workers and their families need to be able to calculate and manage their debts prudently in line with their financial capacity Borrowing money wisely also means that migrant workers and their families need to understand the requirements and obligations of loans they obtain as well as having a proper plan how to repay the loan Choosing the right source from which to borrow money has a crucial effect on debt management What is the proper way to send and receive remittances One of the major reasons for migrant workers to seek work overseas is to earn a relatively higher income Therefore they want to send their salaries to their families quickly safely and with minimal fees To prevent against loss or significant reduction of the remittance migrant workers and their families need to be able to choose the right financial services for sending and receiving remittances The training helps participants to critically I m feeling better about letting my daughter go overseas to work now that I know there is an insurance to help her just in case Participant from the Financial Literacy Training for the Migrant Workers Families Page 4 Edition No April compare the advantages and disadvantages of available services for sending and receiving remittances Who will protect migrant workers as they work overseas Insurance is one of the financial services products least understood by migrant workers and their families so the training introduced insurance as one of the financial services that can provide protection against the risk of financial loss Participants were introduced to Migrant Worker Insurance that can protect them before during and after their work overseas to reduce the risk of financial loss At the end of the introduction to insurance the participants practiced interactively to gather the documents needed to file a Migrant Worker Insurance claim based on several case examples Exercises The training also provided exercises through case examples to hone the participants skill in choosing and accessing the most suitable financial services They were divided into groups to discuss and practice the case examples such as selecting banks taking out loans and claiming insurances Furthermore the trainers also shared some examples on flip charts or posters on important topics that needed to be explained in detail such as how to calculate loan interest and completing forms for sending or receiving remittances The topic on currency exchange was specifically explained through role playing by the trainers At the end of the training both on the first and second day the participants were evaluated with a short quiz on the given material to find out how much knowledge they have been able to absorb ,PSOHPHQWDWLRQ\033UREOHPV\03\03 Page 5 Edition No April After a few rounds of the pilot program it was found that some materials had been changed during implementation and needed to be returned to their original state Some financial terms were difficult to understand by some participants and required simpler explanations Another problem was that some migrant worker participants had to drop out as they chose to wait for their turn to depart from home Participation from the migrant workers families also decreased because the training conflicted with their work commitments or because some are too old to attend but had no alternative family members to replace them 5HVSRQVH\03IURP\03WKH\033DUWLFLSDQWV\03 Almost participants were positive about the training They also said that the knowledge they had received during the training would be useful in helping them to manage their money Following up on the training we gave participants an email address to send questions ask for advice or share their experience regarding the training materials 6XSSRUWLQJ\030DWHULDOV\03 All of the training materials have been summarized in a comic form guide and brochures to remind participants of the knowledge they gained during the training Participants were also given a book to help them manage their finances and make financial goals financial budgets and a financial journal 7KH\031H[W\036WHS\03 The Pilot Program on Financial Literacy for Indonesian Overseas Migrant Workers and Their Families is nearing completion Continuing support and cooperation from all stakeholders has always been key to the program s successful implementation We hope that the program has provided sustainable benefits and particularly improved the welfare of migrant workers and their families Access to Finance Team Finance and Private Sector Development Unit The World Bank