55545 W O R L D B A N K W O R K I N G PA P E R N O . 1 9 1 A F R I C A H U M A N D E V E L O P M E N T S E R I E S Discovering the Real World Health Workers' Career Choices and Early Work Experience in Ethiopia Danila Serra Pieter Serneels Magnus Lindelow Jose Garcia Montalvo THE WORLD BANK W O R L D B A N K W O R K I N G P A P E R N O . 1 9 1 Discovering the Real World: Health Workers' Career Choices and Early Work Experience in Ethiopia Danila Serra Pieter Serneels Magnus Lindelow Jose G. Montalvo Africa Region Human Development Department Copyright © 2010 The International Bank for Reconstruction and Development / The World Bank 1818 H Street, N.W. Washington, D.C. 20433, U.S.A. All rights reserved Manufactured in the United States of America First Printing: May 2010 printed on recycled paper 1234 13 12 11 10 World Bank Working Papers are published to communicate the results of the Bank's work to the development community with the least possible delay. 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ISBN-13: 978-0-8213-8356-8 eISBN: 978-0-8213-8357-5 ISSN: 1726-5878 DOI: 10.1596/978-0-8213-8356-8 Library of Congress Cataloging-in-Publication Data Discovering the real world : health workers' early work experience and career choices. p. ; cm. ISBN 978-0-8213-8356-8 1. Medical personnel--Ethiopia. 2. Medical personnel--Ethiopia-- Statistics. 3. Ethiopia--Statistics, Medical. I. World Bank. [DNLM: 1. Health Manpower--statistics & numerical data--Ethiopia. 2. Career Choice--Ethiopia--Statistics. 3. Cohort Studies--Ethiopia--Statistics. 4. Emigration and Immigration--statistics & numerical data--Ethiopia. 5. Rural Health Services--manpower-- Ethiopia. 6. Urban Health Services--manpower--Ethiopia. W 16 D611 2010] RA410.9.E7D57 2010 362.1'042570963--dc22 2010010858 Contents Contents .......................................................................................................................................... iii Acknowledgments ..........................................................................................................................v Foreword .........................................................................................................................................vi Executive Summary ..................................................................................................................... vii 1. Introduction ................................................................................................................................. 1 2. Background and Method ........................................................................................................... 2 The Health Sector and Human Resources for Health in Ethiopia..................................... 2 Satisfaction and Motivation .................................................................................................... 3 Geographical Imbalances ........................................................................................................ 3 Migration Abroad of Health Workers .................................................................................. 4 The Ethiopia Health Worker Cohort Study .......................................................................... 5 First Wave of the Study: Final-Year Health Students in 2004 ............................................. 5 Second Wave of the Study: Starting Health Workers in 2007 ............................................ 5 3. Health Workers' Activities and Distribution ....................................................................... 8 Summary.................................................................................................................................... 8 Overview .................................................................................................................................. 8 Who Is Working? ...................................................................................................................... 9 Working in a Rural or Urban Area, in the Public or Private Sector, and in Which Region? .............................................................................................................. 9 Working in Which Type of Facility and Which Occupation? .......................................... 11 Secondary Job in the Health Sector ...................................................................................... 11 The Release to Work in the Private Sector .......................................................................... 12 4. Job Characteristics, Job Preferences, and Satisfaction ....................................................... 15 Summary.................................................................................................................................. 15 Overview ................................................................................................................................. 16 Current Salaries and Nonpecuniary Benefits ..................................................................... 16 Other Important Job A ributes ........................................................................................... 18 Job Satisfaction ....................................................................................................................... 20 Satisfaction with Di erent Spheres of Life ......................................................................... 23 A itudes toward Working on the Side ............................................................................... 24 5. The Choice between Rural and Urban Posting ................................................................... 27 Summary.................................................................................................................................. 27 Overview ................................................................................................................................. 28 The Profiles of Health Workers in Rural and Urban Areas .............................................. 28 iii iv World Bank Working Paper The Preference for a Rural or Urban Posting in 2004 versus 2007 .................................. 30 Reasons for Qui ing First Job ............................................................................................... 32 Reservation Wages to Work in a Rural Area....................................................................... 35 6. Likelihood of Migration Abroad ........................................................................................... 40 Summary.................................................................................................................................. 40 Overview ................................................................................................................................ 40 Likelihood of Migrate Abroad in the Coming Two Years ................................................ 40 For What Wages Would Health Workers Stay in Ethiopia? ............................................. 42 7. Conclusion ................................................................................................................................. 46 Appendix A. Survey Methodology............................................................................................ 47 Follow-up E orts in 2005, 2006, and 2007 .......................................................................... 47 Appendix B. Job Search ............................................................................................................... 49 Appendix C. Di erences in Facility Infrastructure between Urban and Rural Locations ......................................................................................................... 51 Appendix D. Contingent Valuation Question for Rural versus Urban Job....................... 52 Appendix E. Contingent Valuation Question for Domestic Job versus Migration ......... 54 References....................................................................................................................................... 55 Acknowledgments W e would like to thank Dr Teodros Adhanom, Minister of State, and Dr Shifaraw Teklemariam, Minister of Health, for their continuous support and for sharing their insights throughout the process of this study. We are grateful to the Bill and Melinda Gates Foundation, the governments of France and Norway, and the World Bank for funding the study. We could not have done this study without the careful work of the whole Miz-Hasaab team, who implemented the fieldwork and did a very careful job. Agnes Soucat and Chris Herbst provided invaluable inputs concerning the design of this study. Finally, the survey benefited from numerous contributions from a endants at seminars at the University of Oxford, the University of California­Berkeley, the University of East Anglia, the London Business School, and the World Bank. Of course, this survey would not have been possible without the support of the health workers we surveyed, who remain anonymous throughout the report. We are grateful for their generosity in giving us some of their time, sharing their information, and providing us with insights into their professional experiences. v Foreword T he Human Resources for Health (HRH) crisis is o en considered the most significant constraint to achieving the three health-related Millennium Development Goals (MDGs) in Africa. To meet these goals--reduce child mortality; improve maternal health; and combat malaria, HIV/AIDS, and other communicable diseases--there is a need to deliver priority health interventions and hence to increase the availability and improve the performance of health workers. Ethiopia has had great success in increasing the availability of health workers at the community level through the expansion of health extension worker and health o cer training. However, there are still many challenges, including low density and low training output for key HRH categories, poor HRH management, high a rition rates, and massive geographic imbalances. This study is primarily intended to assist the government of Ethiopia in the design of adequate incentives to address the inequitable distribution of health workers in the country. It should also be of interest to policy makers and researchers working on HRH in Ethiopia and elsewhere. The study presents important evidence on the health labor market, by following health workers over time in order to understand their career choices, preferences, and job satisfaction, as well as their willingness and associated incentives they require to work in rural areas and in Ethiopia as a whole. We hope this publication will once again remind the international community that one size does not fit all, and that concrete research and evidence are required for designing solutions that are targeted at local problems and actually make an impact. Yaw Ansu Sector Director, Human Development Africa Region World Bank vi Executive Summary 1. Although Ethiopia has made major progress in scaling up its health infrastructure, the utilization of health services in the country remains relatively low. There is growing agreement that this is due in part to the distribution and availability of human resources for health. However, a scarcity of accurate information on human resources makes it di cult to design evidence-based policies to address these issues. 2. This paper summarizes the findings from the second wave of a cohort study involving health workers. The 90 doctors and 219 nurses were first interviewed in 2004, when they were in their last year of education, and they were reinterviewed two years later, when they had entered the labor market. This paper focuses on the data we gathered a er they entered the labor market. Topics include (i) where health workers have ended up and how they are distributed across di erent types of posts; (ii) what their career preferences are and how these preferences have changed; (iii) what factors are important in the choice between rural and urban areas; and (iv) what drives their propensity to migrate abroad. 3. Accurate information on the labor market of health workers in Ethiopia is limited. Even basic information on labor force participation or the distribution of doctors and nurses across di erent types of posts (urban versus rural, public versus private sector) are lacking. This survey gives some broad insights on these issues. a. Almost all medical and nursing students are now working in the health sector, and virtually none has le the sector. b. Our data confirm the geographical imbalance of the distribution of health professionals in Ethiopia, with only 36% of nurses and 17% of doctors working in rural locations. c. The public sector remains by far the largest employer, with most doctors (74%) working in public hospitals and the majority of nurses working in public hospitals (29%) or public health centers (27%). d. One-fi h of the doctors and a small proportion of the nurses (5%) have secondary jobs in the health sector. For the vast majority this secondary activity occurs in private, for-profit clinics in urban areas in conjunction with full-time employment in a public sector job. e. One in three health workers holds a primary or a secondary job in the private sector. Of those who require a release from the government to work in the private sector because they have received government funding, 58% lack this release. 4. From analyzing the characteristics of existing jobs we found that a. Doctors in rural areas earn significantly more than those in urban areas, whether they are in the public or the private sector, whereas nurses earn slightly more in urban areas, but not significantly so. b. Doctors working in urban public facilities receive more training, more frequent formal evaluations, daily checks of presence, and more monitoring from clients compared with their rural counterparts, whereas nurses in rural areas seem to work more hours and have more access to training compared with nurses in urban se ings. vii viii World Bank Working Paper 5. From gathering data on the job preferences of health workers and their satisfaction with di erent job a ributes, we found that a. Work experience has significantly changed the health workers' preferences regarding the importance of di erent job characteristics, with more weight now given to earnings and the physical condition of the workplace. b. Health workers tend to be unsatisfied with most aspects of their jobs, especially salary, access to training, and chances of promotion. About 80% of the health professionals are either "unsatisfied" or "very unsatisfied" with their current salary. c. Health workers' satisfaction with their career choice, their economic situation, and life in general has deteriorated between 2004 and 2007. 6. A er analyzing the workers' choice between rural and urban posting, we found the following. a. There are significant di erences in the profiles of health workers who work in urban versus rural posts, with health workers having a rural background more likely to work in a rural area. b. The proportion of nurses willing to work in a rural location over the long term has declined from 34% to 18% between 2004 and 2007, whereas the proportion of doctors willing to take a rural post for the long term has increased from 9% to 11%. A possible explanation for the la er finding is that salaries for doctors in rural areas have been raised. c. The majority of nurses who le their first job were working in a rural area, and the most important reason they le is that they were not happy with the location. d. Responses to the contingent valuation questions indicate that the minimum salary requirement for 80% of the nurses to accept a job in a rural area has gone up by 50% compared with 2004--from close to 2,000 birr in 2004 to 3,000 birr in 2007. The salary required by 80% of the doctors to take a job in a rural area has gone up by 60%--from close to 3,600 birr in 2004 to 5,500 birr in 2007. On the basis of current salaries, inducing 80% of the nurses and doctors to take up a rural position requires a salary increase of 284% and 245% for doctors. e. The variation in reservation wages, or the minimum wage at which they would accept a rural post, across health workers is partially explained by gender and by "being Catholic," which, as argued in previous work, reflects the individual's likelihood of having a ended a Catholic NGO school with a strong reputation for motivating students to help the poor. 7. The migration of health workers abroad is a major concern in Ethiopia, and there is some evidence that this decision may be justified. Using the information we collected to measure likelihood to migrate abroad, we found that a. More than 50% of the health professionals plan to migrate abroad in the next two years and expect to earn higher salaries abroad. b. Health workers who are more satisfied with their current jobs are significantly less likely to migrate abroad. c. Based on data from contingent valuation questions that identify the wages for which doctors and nurses would stay in Ethiopia, salaries of 6,000 birr and 10,500 birr, respectively, would be necessary to persuade 70% of the nurses and 80% of the doctors to stay in the country; this amounts to a 600% salary increase for the nurses and a 500% salary increase for the doctors. d. We did not find any significant impact of gender, age, marital status, or other individual characteristics on the likelihood to migrate, although Protestant health professionals and workers of Tigray ethnicity are less likely to stay in Ethiopia. CHAPTER 1 Introduction T he Ethiopian health sector faces a number of challenges related to human resources, including geographical imbalances in the distribution of health workers, problems with job satisfaction, and a high willingness to migrate abroad. To address these challenges with appropriate policies, more empirical evidence is needed. The Ethiopian Health Workers Cohort Study was set up to produce evidence as input to policy design. To generate insights on health workers' career choices, preferences, and job satisfaction, the study followed the same health workers over time. The first wave of the study was conducted in April 2004 and surveyed 219 nursing students and 90 medical students who were in their final year of study. In the second wave of the survey, which took place between May and September 2007, researchers reinterviewed the nurses and the doctors, who had now entered the labor market. This paper reports the descriptive findings of the second wave as well as changes that were identified between the two survey rounds. The report is structured as follows. This chapter provides an overview of the Ethiopian health sector and a brief description of the survey methodology. Chapter 2 presents data on the health professionals' current activities, including the distribution of job functions across locations, sectors, and facilities. Chapter 3 summarizes the findings on job characteristics such as salaries and nonmonetary benefits; it also provides information about health professionals' level of satisfaction with job and life ofand its evolution over time. Chapter 4 reports the results regarding health workers' willingness to work in rural areas, including an analysis of the evolution of reservation wages for work in a rural area, obtained from responses to contingent valuation questions. Chapter 5 focuses on the health worker's likelihood of migrating abroad in the near future, again using specially designed questions. Each chapter a er Chapter 2 starts with a summary of the pertinent results. 1 CHAPTER 2 Background and Method The Health Sector and Human Resources for Health in Ethiopia There is wide agreement that human resource development represents one of the major challenges for public health service delivery (WHO 2000, 2006;World Bank 2002). The availability and participation of trained, qualified, and motivated health workers is a necessary condition for e ective health service delivery. This is especially the case for sub- Saharan Africa--in particular Ethiopia, which has one of the worst records with respect to health outcomes worldwide. Between 1997 and 2005 the government of Ethiopia designed and implemented the Ethiopian Health Sector Development Program (HSDP), which was aimed at improving all aspects of health care provision in Ethiopia, including human resource development.1 As a result of the program, health expenditures have increased considerably over the last decade, representing 5.6% of government expenditures and 2.7% of total GDP in 2004­5. However, this still places Ethiopia behind most sub-Saharan African countries in terms of health expenditures,2 and the same holds with respect to per capita expenditure, despite a similar substantial increase from US$2.8 in 1997 to US$3.5 in 2005. Overall, Ethiopia still remains dramatically below the sub-Saharan Africa average of US$42. One of the key objectives of the Ethiopian HSDP has been to develop health infrastructures, and the program has been highly successful in achieving its original goals. The World Bank's "Ethiopia Health Sector Development Program: Implementation Completion and Results Report," released in 2007, reports that the number of health facilities, hospitals, and health centers has more than doubled in the last decade and that the health service coverage potential has increased from 45­50% in 1997 to 72% in 2004. As a result of this expansion, the number of health posts has increased by 425%, but the actual coverage remains low; in 2004, for example, the number of outpatient visits per person per year was only 0.3. The limited availability of health personnel is seen as a possible reason for the low utilization rate. Although there was an increase in the number of health professionals registered in 2004­5 compared with 1996­97, it was below the number that was expected and falls short of what is needed to ensure the provision of e ective and equitable health care throughout the country.3 As shown in Table 2.1, Ethiopia had an estimated 46,000 health workers for 2004­5 (compared with roughly 37,000 in 2001­2), which, given a population of about 70 million, represents one of the lowest proportions of health worker in any population worldwide. The figures also show that well-trained doctors and nurses constitute a small percentage of the health workforce, with more than 40% of the health workers--including health assistants (HAs), front-line health workers (FLHWs), and health extension workers (HEWs)-- receiving only one year of training (see Centre for National Health Development 2004). In addition to the limited availability of qualified and well-trained health workers, there are at least three other challenges related to human resources and health in Ethiopia: the potential for low levels of satisfaction and motivation of health workers, geographical 2 Discovering the Real World 3 Table 2.1. Ethiopian Health Professionals by Category 1996­97 2001­2 2004­5 Specialists 271 652 1,067 GPs 1,169 1,236 1,386 Health officers 30 484 776 Pharmacists 156 118 191 Midwife nurses 250 862 1,509 Other nurses 2,864 11,976 17,299 Pharmacy technicians -- 793 1,428 Laboratory technicians 621 1,695 2,837 Radiographers 139 247 491 Sanitarians 657 971 1,312 Health assistants (HAs) 10,625 8,149 6,363 Front-line health workers (FLHWs) -- 10,050 11,200 Health extension workers (HEWs) -- -- 2,737 Total 16,782 37,233 45,859 Source: Centre for National Health Development (2004). imbalances in the distribution of health workers, and the high rate of health worker migration abroad. Satisfaction and Motivation Explorative qualitative research suggests that health workers experience a great deal of frustration about their job and career, and that this a ects their job satisfaction and motivation (see Lindelow and Serneels 2006). The findings also suggest that there may be two groups of health workers: those with relatively high levels and those with relatively low levels of dissatisfaction. In Chapter 3 we discuss job satisfaction among the young health workers in our survey. Geographical Imbalances Health expenditures in Ethiopia have historically been skewed in favor of urban areas, and health facilities in Addis Ababa have traditionally received the largest share of public funds.4 The higher quality of urban health and nonhealth infrastructures has resulted in an uneven distribution of health workers between urban and rural areas. Highly trained professionals prefer to work in urban areas, which leaves the rural areas, where more than 80% of the Ethiopian population live, with a shortage of health professionals, especially specific groups such as surgeons and midwives (see Centre for National Health Development 2004). Results from the previous round of this survey indicate that the health workers who are more likely to be willing to work in a rural area are those who come from a rural area themselves, those who grew up in less well-o households, and those who are more motivated to help the poor (Serneels et al. 2007). In Chapter 3 we report the actual distribution of health workers across rural and urban areas, as well as across regions, and in Chapter 4 we analyze the choice between a rural and an urban post. 4 World Bank Working Paper Migration Abroad of Health Workers The third challenge is the emigration of health professionals abroad. Although the proportion of health workers who leave the country does not seem to have reached the extreme levels registered in other African countries (for example, Mozambique, Angola, and Malawi), it has steadily increased in recent years. Clemens and Pe ersson (2008), using destination country census data and information on the Ethiopian in-country "stock" of health workers in 2000, indicate that about 30% of the doctors and 17% of the nurses emigrated abroad in 2000 (Table 2.2). Combining these figures with those for 2001­2 in Table 2.1 suggests that about one-fi h of the doctors trained in Ethiopia who are still working in the health sector are working abroad.5 The results from the first wave of the cohort study suggest that migration may have increased further: 72% of final-year medical students and 62% of final-year nursing students stated that they planned to go abroad within five years. In Chapter 5 we discuss the likelihood of health workers' migrating abroad using the more recent data from the second wave. These three challenges (satisfaction, rural versus urban posting, and migration abroad) are the main focus of this report. But the data also shed light on a number of other issues. Chapter 3, for example, discusses the distribution of health workers between the public and private sectors, an issue central to human resources for health. The recent HSDP report, for example, documents a 122% increase in the number of private health facilities between 1997 and 2004 in Ethiopia, and a decline in the proportion of health professionals, especially highly skilled practitioners, employed in the public health sector from 73% in 2001­2 to 44% in 2004­5 (see World Bank 2007).6 Chapter 3 also presents some new results on second jobs among health workers, which seems to be a phenomenon more relevant to doctors than to nurses. This study also addresses some Ethiopia-specific issues regarding human resources for health. Characterized by heavily regulated human resource management in the past, Ethiopia has been continuously revising its policies. In this process it has not always been clear to what extent policies are being revised or fully implemented. The data presented here provide insights as to the actual practices being followed. One example is "release" policy. In the past health professionals whose medical education was funded by the state--the great majority--had to serve in the public sector for a fixed number of years Table 2.2. Doctors and Nurses Emigrating Abroad by Country of Destination (in 2000) Doctors Nurses Domestic "stock" 1,310 5,342 Destination abroad UK 65 61 USA 420 888 France 16 16 Canada 30 75 Australia 9 37 Portugal 1 0 Spain 1 0 Belgium 2 0 South Africa 9 0 Total abroad 553 1,077 Proportion of health workers 30% 17% Source: Clemens and Pettersson (2008). Discovering the Real World 5 (usually twice the duration of their education) before they could receive a release certificate allowing them to work in the private sector or to leave the country (if they so wished and had a visa). Following formal accusations from students that this policy was illegal because they had not been informed of it or required to sign a contract at the start of their studies, the Ministry of Health decided to issue licenses immediately a er graduation (instead of a er the compulsory public service). However, it is unclear whether things have changed in practice. Our figures suggest that health workers are still expected to serve for a number of years in the public sector, but that many work in the private sector without fulfilling this obligation. A similar degree of confusion seems to exist about the lo ery system through which health workers are allocated to their first public sector job. Although this process is no longer compulsory, a substantial number of health workers still participate in it, possibly because they are asked to do so.7 In Chapter 3 we discuss some of these developments. The Ethiopia Health Worker Cohort Study This study was designed to produce empirical evidence on health worker career preferences--with a focus on the choice between rural and urban posting, the choice to migrate abroad--and on the satisfaction and motivation of health workers, to generate insights toward building a base for e ective policies and interventions. The survey is distinctive in that it follows a small sample of health workers over time: subjects who were in their last year of study in 2004 (first wave) and who are now working in the health sector (wave 2). This report focuses on the results from the second wave and makes use of the results from the first wave where appropriate. Next we give a brief description of the survey and sampling methods used for each of the two waves.8 First Wave of the Study: Final-Year Health Students in 2004 The first wave of the study was implemented in April and May 2004 and surveyed 219 final-year nursing students and 90 final-year medical students (the year before their internship), building on qualitative preliminary research implemented in 2003. The 219 nursing students represent 16% of the cohort of nursing students a ending their final year in 2003­4, and the 90 medical students represent 49% of the cohort of medical students for that school year. The average age of the students in the 2004 original sample was 22 for the nursing and 23 for the medical students. The proportion of females was low (14%) among the medical students but was above 50% among the nursing students. Few of the nursing students (10%) and even fewer of the medical students (4%) were married as of 2004, but 35% of nurses and 25% of medical students were in a nonmarital relationship at the time of the survey. All Ethiopian ethnic groups were represented in our original sample.9 The first wave of the survey identified important di erences among the future health workers in terms of career aspirations and motivation. For instance, although the majority of the students stated that they would prefer to work in an urban post, a significant minority preferred to work in rural posts. Moreover, although students' preferences in terms of job location and private versus public sector appeared to be strongly related to financial incentives, other, nonmonetary factors--such as the risk of professional isolation, access to further training, and availability of quality education for their children--also seemed to play a significant role.10 Second Wave of the Study: Starting Health Workers in 2007 The second wave of the cohort study revisited the same individuals in May to September 2007. With the health professionals now in their first posts, the data allow us to investigate the actual level of job satisfaction and the career choices of our cohort, as well as how 6 World Bank Working Paper Table 2.3. Characteristics of the Sample, the "Missing," and the Migrants Doctors Nurses Sample Sample Missing Sample Sample Missing in 2004 in 2007 Migrants in 2007 in 2004 in 2007 Migrants in 2007 Age in 2007 (years) 26.3 26.3 26 0 25.3 25.4 26.3 24.9 Male 86% 86% 50% 0 49% 45% 33% 67% Married in 2004 4% 4% 0% 0 10% 12% 0% 0% Married in 2007 0 17% 0 0 11% 0 0 With partner in 2004 25% 26% 0% 0 30% 32% 50% 17% With children in 2004 3% 3% 0% 0 10% 12% 0% 5% With children in 2007 0 3% 0 0 0 24% 0 0 Total observations 90 88 2 0 219 177 9 30 Note: Two nurses passed away and one nurse joined a monastery. such preferences as urban versus rural posting have changed as a result of the subjects' experience in the sector. Following up with the individuals required tremendous e ort, and the technical details are described in Appendix A. We traced 80% of the nurses and 98% of the medical doctors, resulting in panel data for 177 nurses and 88 doctors. We found that 4% of the nurses and 2% of the doctors in the original sample had migrated abroad, according to information from their families. We have no information about the remaining 16% of the nurses. To understand whether the missing nurses have a specific profile (leading to possible selection bias), we compared the nurses' characteristics in wave 1 with the characteristics of those whom we managed to trace. Table 2.3 reports the most important demographic characteristics for the original sample, the final sample, the migrants, and those who are missing. Perhaps not surprisingly, the health workers who migrated abroad were all unmarried and without children in 2004, although 50% of the nurses were in a relationship at that time. The nurses who le the country were on average older than the ones who stayed, and were mostly female (77% versus 33% of males). In general, the missing health workers are more likely to be men and less likely to be married or to have a partner or children compared with the reinterviewed health workers, which may mean that they are also more likely to have le the country. Notes 1. After completion of the first program (HSDP I), a second program was launched under the same name (HSDP II). 2. Malawi, Tanzania, South Africa, and Zambia each allocated closer to 10% of their public spending to health, a proportion twice Ethiopia's allocation (World Bank 2003). 3. "Expanding the supply and productivity of health personnel" was allocated 3% of total base costs in the original project development objectives, compared with 27.5% allocated to "facility expansion and rehabilita- tion" and 50%t to "improvements in the technical quality of primary health care service provision" (see World Bank 2007). 4. This is also a consequence of the historically (especially until 1993) centralized approach to health planning, which has resulted in an emphasis on centralized health care delivery over rural, community-based health service provision. 5. This reflects the number of emigrant doctors as a percentage of the number of specialists and GPs in Ethiopia (652+1,236+ 553/553). Here we are assuming that the total number of doctors and specialists in Ethiopia in 2000 would have been 652 (GPs) plus 1236 (doctors) plus 553 living abroad had they not emigrated. Discovering the Real World 7 6. The net effects of this are difficult to anticipate. Because the private sector usually pays more, health workers may be pulled away from the public sector; and given that private facilities are located in urban areas, this reinforces disparities in the distribution of health workers between urban and rural areas. But the development of the private sector may draw more people into the health profession and may also free up public funds. 7. Currently, lottery sessions are still conducted twice a week starting in October each year. However, the alloca- tions through the lottery are no longer binding since the health workers can officially get the license as soon as they complete their degree. and the Ministry of Health has little means to enforce the lottery results. 8. For a detailed description of the first wave and its methodology see Serneels and Lindelow (2005). 9. See the first wave descriptive report (Serneels and Lindelow 2005) for further details on the demographics of our cohort. 10. For a detailed analysis, see Serneels et al.(2007). CHAPTER 3 Health Workers' Activities and Distribution Summary There is li le accurate information available on the distribution of doctors and nurses in Ethiopia across dimensions such as labor force participation or across di erent types of posts (urban versus rural, public versus private sector). This survey gives some broad insights on these issues. 1. About 95% of doctors and 82% of nurses are currently working in the health sector. Eighteen percent of nurses are enrolled in further education, and 4% of doctors and 2% of nurses have recently quit their jobs or could not find a job they liked. 2. Our data confirm that there is a geographical imbalance of the distribution of health professionals in Ethiopia, with only 36% of nurses and 17% of doctors working in rural locations. The majority of doctors (73%) and nurses (49%) work in the public sector in urban areas. Apart from Addis Ababa, the most centrally located regions (such as Amhara, Oromiya, and SNNPR) seem to a ract the most health workers. 3. As to the type of facility, most doctors (74%) work in public hospitals, and most nurses work in public hospitals (29%) and public health centers (27%). The vast majority of doctors work as general practitioners and most nurses work as general nurses. 4. In total 21% of the doctors and 5% of the nurses have secondary jobs in the health sector. The vast majority (78%) carry out this secondary activity in private for- profit clinics in urban areas while being employed full-time in a public sector job. Both doctors and nurses spend on average about 3 days per week in the secondary activity. The main reason for taking up a second job is to increase earnings. 5. In total 29% of health workers hold a primary or a secondary job in the private sector. Of these, 42% have not been funded by the federal or the regional government and therefore do not require a release from the government in order to work in the private sector. The remaining 58% are o cially required to have a release but do not; therefore, they are, strictly speaking, working illegally in the private sector. This is most common among health workers who combine a primary activity in the public sector with a secondary activity in the private sector. Overview There is li le accurate information available on the distribution of doctors and nurses in Ethiopia across dimensions such as job type, region, or sector. Existing figures are o en outdated or inaccurate. There is also li le known about where young health professionals 8 Discovering the Real World 9 Table 3.1. Primary Activities of the Health Workers Doctors Nurses Total Currently working 84 145 229 (95%) (82%) (86%) In the health sector 84 143 227 (95%) (81%) (86%) Outside the health sector 0 2 2 (0%) (1%) (1%) Not currently working 4 32 36 (5%) (18%) (14%) In education 0 26 26 0 (15%) (10%) On maternity leave 0 2 2 0 (1%) (1%) On sick leave 0 1 1 0 (1%) (0.4%) Recently quit job 3 2 5 (3%) (1%) (2%) Could not find likeable 1 1 2 (1%) (1%) (1%) end up working. The selection method used in the initial stage of our survey enabled us to build a broad picture of where starting health professional are likely to end up.1 This chapter describes the distribution of health workers according to employment status, rural versus urban area, region, type of facility, and type of occupation. It also presents data on those health workers who have a second job and those who obtained a release to work in the private sector. Who Is Working? A unique feature about our data is the information given on what percentage of health students actually go on to work in the health sector.2 Table 3.1 shows that 95% of the doctors and 82% of the nurses we traced currently work in the health sector, while 1% of the nurses work outside the health sector.3 Among the doctors' reasons for not working, 5% reported having recently quit their jobs and 3% could not find a job they liked. For nurses, enrollment in further education was the most common reason given for not working (15% of the nurses and 81% of those not employed); 2% cited maternity leave or sick leave, and another 2% recently quit their jobs or could not find a job they liked. A more detailed breakdown reveals that, excluding those on maternity leave, all health workers who are out of work have been in this situation for a relatively short period of time: less than four months.4 Working in a Rural or Urban Area, in the Public or Private Sector, and in Which Region? What does the distribution across locations and sectors look like? Only 29% of the health workers who are currently employed in the health sector are working in a rural area, as 10 World Bank Working Paper Table 3.2. Location and Sector Doctors Nurses Total Rural area 17% 36% 29% (14) (51) (65) Urban area 83% 64% 71% (70) (88) (162) Public sector 82% 73% 77% (69) (105) (174) Private sector 18% 27% 23% (15) (38) (53) Total 84 143 227 shown in Table 3.2. The figure is substantially lower for doctors (17%) than for nurses (36%). The distribution of health workers across the public and private sectors--with the private sector including for-profit and nonprofit health facilities--shows that 73% of the nurses and 82% of the doctors work in the public sector. Since the private sector is less present in rural areas, it is interesting to consider the distribution across sectors and location simultaneously. Figure 3.1 shows that a majority of doctors (73%) and nearly half of the nurses work in the public sector in urban areas, whereas only 10% of doctors and 25% of nurses work in the public sector in rural areas. The private sector in urban areas employs an additional 12% of doctors and 18% of nurses. The remaining 7% of doctors and 10% of nurses work in the private sector in rural areas. The figures underline the di culties involved in ge ing health workers into rural areas, be it in the public or private (usually not-for-profit) sector. Figure 3.1. Sector and Location 80% 70% 60% 50% 40% 30% 20% 10% 0% public sector in public sector in private sector in private sector in rural area urban area rural area urban area DOCTORS NURSES Discovering the Real World 11 Figure 3.2. Regional Distribution snnpr addis ababa oromiya amhara tigray harari dire dawa benishangul gumuze gambela 0 5 10 15 20 25 30 35 40 5 % DOCTORS NURSES In addition to rural-urban imbalances in the distribution of health workers, there also seem to be significant regional imbalances. Even though this distribution is a ected by our initial sampling, which did not include any nursing schools in Tigray, our sample was randomly drawn from other nursing schools and all three medical faculties. Figure 3.2 shows that about 26% of the doctors and more than 20% of the nurses are currently working in Addis Ababa. An additional 18% of doctors and 34% of nurses are located in the southern region, followed by more than 20% of doctors and nurses in the Oromiya region. The Amhara region a racts about 20% of the doctors and 7% of nurses, whereas Tigray a racts more doctors (8%) than nurses (2%) and Harari a racts more nurses (7%) than doctors (1%). The regions of Dire Dawa, Benishangul, and Gambela receive only a small proportion of health professionals, and the Somali and Afar regions a racted none of the health workers.5 Working in Which Type of Facility and Which Occupation? Looking at the type of facility (Figure 3.3), we see that doctors work especially in a public hospital (74%), at the university (7%), a clinic (7%), or a private for-profit hospital (5%), while nurses work especially in a public hospital (29%), a public health center (27%), a health bureau (9%), a private not-for-profit hospital (9%), or a not-for-profit clinic (8%). Regarding occupations (Table 3.3), about 85% of the doctors are General Practitioners and 87% of the nurses are general nurses, as shown in Table 6. Only 5% of the doctors hold a specialization, and 11% of the doctors and 2% of the nurses are university lecturers. Secondary Job in the Health Sector Twenty-one percent of the doctors and 5% of the nurses have a secondary job in the health sector (Table 3.4). The vast majority of them (78%) carry out this secondary activity in private for-profit clinics in urban areas. A small minority of doctors and one nurse are employed as lecturers in private colleges. 12 World Bank Working Paper Figure 3.3. Type of Facility public hospital public health centre private (not ngo) clinic university private (not ngo) hospital private ngo hospital private ngo clinic health bureau ngo public health post government health science college public health station public pharmacy 0 10 20 30 40 50 60 70 80 % DOCTORS NURSE About 83% of the doctors who engage in a secondary activity have a full-time primary job in a public hospital. Only one doctor combines a part-time job in the public sector with a part-time job in the private sector. Turning to the nurses, 87% of those who have a second job hold a full-time job in the public sector, while 13% hold a full-time post in a private NGO clinic. The combination of a full-time public job and a part-time private job thus characterizes 85% of the health workers who carry out secondary activities in the health sector, and both doctors and nurses spend on average over 3 days per week in their secondary activity. The main reason for taking up a second job is to increase earnings.6 The Release to Work in the Private Sector Until recently, health professionals who received free public education had to serve in the public sector for a certain number of years (usually five) before receiving their license and Table 3.3. Occupation in the Health Sector Doctors Nurses Specialist medical doctor 5% General practitioner 84% Lecturer 11% 2% Head nurse 0 4% Head of Health Bureau 0 2% Nurse 0 87% Medical supervisor 0 3% Mother, children health care expert 0 1% Coordinator 0 1% General service 0 1% Discovering the Real World 13 Table 3.4. Secondary Job in the Health Sector Doctors Nurses Total Job in a public hospital 1 1 Job in a private facility 17 6 23 Job in a private college 2 1 3 Avg. days per week in secondary job 3.5 4 3.6 Avg. hours per day in primary job 8 9.9 8.8 Avg. hours per day in secondary job 8 9 8 Total net salary in primary job (avg.) 1,971 870 1,632 Total net salary in secondary job (avg.) 1,205 507 990 a release certificate that would allow them to practice in the private sector. Mandatory allocation to specific public facilities was implemented through a public lo ery. However, the enforcement of the lo ery and the mandatory nature of public service have recently weakened. About 45% of the nurses in our cohort and 16% of the doctors participated in the national lo ery a er graduating, and less than half of them accepted the job o ered to them through this system. (See Appendix B for details.) In total 29% of the health workers hold a primary (20%) or a secondary (9%) job in the private sector (Table 3.5). Of these workers, 42% have not been funded by the federal or the regional government and therefore do not require a release from the government in order to work in the private sector. The remaining 58%, however, are o cially required to have a release and thus are, strictly speaking, working illegally in the private sector. Working in the private sector without a release certificate is especially common among health workers who combine a primary activity in the public sector with a secondary activity in the private sector. Notes 1. For medical students we sampled all schools, while for nurses we focused on a number of schools in Oromiya and SNNPR. Within each school, subjects were selected randomly. 2. Appendix B contains more information on job search and job allocation. 3. Two nurses, both females, work primarily outside the health sector; one owns a private school and the other is an employee of a private organization. Their earnings are low and it is unclear why they choose this work. The health worker who owns a school earns a monthly salary of 5,000 birr. The nurse who is employed in a private Table 3.5. The Release to Work in the Private Sector Primary activity in Secondary activity in the private sector the private sector Government Government Government Government paid for did not pay for paid for did not pay for education education education education Total Release 12 1 13 55% 5% 18% No release 10 31 21 1 60 45% 100% 95% 100% 82% 14 World Bank Working Paper organization is earning a salary of 645 birr, which is even below the lowest salary earned by the other nurses in our sample. 4. Only one female nurse is not working because she "could not find a job she liked" and she has been in this situation for a long period of time (30 months). 5. However, it is possible that some of our missing health workers are employed in these regions. 6. Five health professionals (four nurses and one doctor) carry out a secondary activity outside the health sector. Of these, two are employed in public enterprises, one works in a private organization, one is a mechanic, and one is employed in trade. The earnings from these activities are generally low (around 500 birr per month). CHAPTER 4 Job Characteristics, Job Preferences, and Satisfaction Summary 1. Doctors in rural areas earn significantly more than those in urban areas, whether they are in the public or the private sector, while nurses earn slightly more in urban areas, but not significantly so. In all cases, salaries in rural areas are below the level of reservation wages necessary to get 80% of the workers identified in the first round to work in rural areas. Public sector doctors working in a rural area receive significantly higher location allowance than their urban colleagues, while private sector doctors in rural areas receive more housing allowance than their urban counterparts. Public sector nurses working in rural areas receive significantly higher housing and occupational allowances than their urban colleagues. 2. Doctors working in an urban public facility receive more training, more frequent formal evaluations, daily checks of presence, and more monitoring from clients compared to their rural counterparts, while nurses in rural areas seem to work more hours and have more access to training. Doctors and nurses in the private sector have more access to promotion, independent of the location, while those in the public sector have more access to training. 3. Work experience has significantly changed the health workers' preferences regarding the importance of di erent job characteristics. A significantly larger proportion of health professionals now consider their salary the most important job a ribute compared to 2004, and the physical conditions in the workplace also climbed in rank. About 60% of the health workers who in 2004 considered "the opportunity to help the poor" the most important a ribute of a health post have changed their preference as of 2007. Those who changed preferences are more likely to be females, to be married with children, and to now give priority to earning a good salary. 4. Health workers tend to be unsatisfied with most aspects of their job, and especially their salary, their training opportunities, and their chances of promotion. In particular, about 80% of the health professionals are either "unsatisfied" or "very unsatisfied" with their current salary. We do not find di erences in the level of satisfaction based on demographic characteristics. Doctors and nurses are equally (un)satisfied with all aspects of their current job. Satisfaction with the salary seems to correlate positively with the current salary and negatively with the salary expectations the health worker held as a student. Working in an urban facility increases the level of satisfaction with salary, promotion prospects, and training opportunities, whereas working in the private sector in an urban location decreases the level of satisfaction with promotion opportunities. 15 16 World Bank Working Paper 5. Health workers' satisfaction with their career choice, their economic situation, and life in general has go en worse between 2004 and 2007. About 80% of the health workers are either "unsatisfied" (20%) or "completely unsatisfied" (60%) with their economic situation, compared to less than 10% in 2004. About 40% of the health workers are "unsatisfied" or "completely unsatisfied" with their life, compared to less than 20% in 2004. The doctors are more likely to be unsatisfied with all spheres of life than the nurses. The level of satisfaction with the di erent aspects of the current job a ects satisfaction with economic situation, job, and life in general, and the current wage has a positive impact on the level of satisfaction with all spheres of life. Overview In this section we look at the most important job characteristics, the preferences of health workers and their satisfaction. We also look at satisfaction with di erent spheres of life and a itudes toward working on the side. Current Salaries and Nonpecuniary Benefits In this section we look at the total earnings of doctors and nurses, and compare them across four categories of posts: the public sector in a rural area, the public sector in an urban area, the private sector in a rural area, and the private sector in an urban area. First we focus on the net salary, including allowances1, while a second section looks at non-pecuniary benefits. Salaries The figures in Table 4.1 report the salaries for doctors and nurses in each of the four sectors described above. The figures indicate that doctors earn more in rural than in urban areas, both in the public and private sectors. In fact, working in a rural area increases a doctor's salary by a third on average. The average monthly wage, inclusive of allowances, earned by a doctor in a rural location is 3,383 birr (US$369) while that in an urban location is 2,228 birr (US$240).1 Nurses, however, do not earn more in rural versus urban areas. The average monthly wage, inclusive of allowances, earned by a nurse in a rural location is 827 birr (US$90) whereas the average wage in an urban location is 903 birr (US$99). Whatever the location, working in the private sector provides significantly higher earnings than working in the public sector, both for doctors and nurses. A doctor employed in a public health facility earns on average 2,050 birr (US$224) per month, or almost one- third of the salary in the private sector, which is 5,545 birr (US$608). Similarly, a nurse working in the public sector earns on average 724 birr (US$80 USD) per month, or nearly half the salary she would make in the private sector, which is 1,280 birr (US$141).2 Also interesting is that the highest doctor salary is found in a private facility in a rural area, whereas the highest nursing salary is in a private facility in an urban area, as reported in the last row of Table 4.1. It is also interesting to contrast these earnings with the expectations of the health workers two years earlier, when they were still at school. In the first wave of the survey, in 2004, we measured health workers' reservation wage to work in a rural area. Adjusting this 2004 figure for inflation, we find that a salary of 4,765 birr (in 2007 prices) would bring 80% of the doctors to rural areas 200 km from Addis Ababa.3 Table 4.1 shows that the salary that a doctor earns when working in the public sector in a rural location is considerably below--almost half of--the 2004 reservation wage to work in a rural area, whereas the salary that a doctor would earn in the private sector in a rural area is above the 2004 reservation wage. However, the private sector in rural areas attracts a very small fraction of doctors (7%). Discovering the Real World 17 Table 4.1. Total Net Salary by Sector and Location Doctors Nurses Public Public Private Private Public Public Private Private sector sector sector sector sector sector sector sector in rural in urban in rural in urban in rural in urban in rural in urban area area area area area area area area Total net salary (ET birr) 2494 1991 5619 3828 705 748 1126 1353 p-values for equality of means p = 0.005 p = 0.03 p = 0.37 p = 0.21 Minimum salary 1,810 1,206 3,500 2,690 576 582 375 700 Maximum salary 3,165 3,200 8,000 7,500 1,181 2,300 3,163 5,114 For nurses, however, the average wage earned in rural areas is considerably below the nurses' 2004 reservation wage to work in a rural area, which is 2,046 birr (in 2007 prices).4 The average salary for a nurse in a public rural facility is 705 birr, or only 35% of the 2004 reservation wage, while the private sector rural salary is 1,126 birr, or 55% of the 2004 reservation wage. This suggests that the low payment is a major contributing factor to the low amount of nurses working in rural areas. An interesting exercise is to analyze the di erent components of health workers' earnings, distinguishing between salary and allowances. Table 4.2 indicates that public sector doctors working in a rural area receive a significantly higher location allowance than their urban colleagues, while private sector doctors in rural areas receive a higher housing allowance than their urban counterparts. Public sector nurses working in rural areas receive significantly higher housing and occupational allowances than their urban colleagues.5 Nonpecuniary Benefits Analysis from the first wave indicates that nonpecuniary benefits also play an important role in health workers' career choices. They may, for example, explain why most doctors and nurses are employed in the public urban sector, as indicated in Figure 3.1, which would Table 4.2. Salaries and Most Important Allowances by Sector and Location Doctors Nurses Public Public Private Private Public Public Private Private sector sector sector sector sector sector sector sector in rural in urban in rural in urban in rural in urban in rural in urban area area area area area area area area Obs. 8 61 6 9 37 67 14 25 Net salary 1,332 1,423 4,967 3,792 678 708 1,051 1,249 p-values p = 0.23 p = 0.09 p = 0.20 p = 0.24 Location allowance 912 279 0 0 0 4 17.5 0 p-values p = 0.0001 n.a. p = 0.23 p = 0.09 Housing allowance 187 199 75 0 19 4 18 48 p-values p = 0.43 p = 0.06 p = 0.008 p= 0.32 Occupational allowance 62 71 210 0 15 3 4 30 p-values p = 0.44 p = 0.13 p= 0.06 p = 0.19 18 World Bank Working Paper Table 4.3. Other Job Characteristics by Sector and Location Doctors Nurses Public Public Private Private Public Public Private Private sector sector sector sector sector sector sector sector in rural in urban in rural in urban in rural in urban in rural in urban area area area area area area area area Hours worked (avg) 9.5 9.01 10.1 9.3 8.9 8.4 9.7 8.9 p-values p = 0.34 p = 0.23 p = 0.05 p =0.12 Training 62% 66% 17% 22% 70% 55% 21% 48% p-values p = 0.43 p = 0.40 p = 0.07 p = 0.05 Promotion 12.5% 13% 17% 44% 16% 15% 29% 44% p-values p = 0.48 p = 0.13 p = 0.43 p = 0.17 Free access to health care 88% 57% 33% 66% 67% 67% 100% 76% p-values p = 0.05 p = 0.10 p = 0.48 p = 0.02 Daily checks of presence 50% 82% 50% 56% 97% 100% 71% 96% p-values p = 0.02 p = 0.41 p = 0.08 p = 0.01 Evaluation on a regular basis 0% 10% 50% 33% 49% 39% 71% 68% p-values p = 0.18 p = 0.26 p =0.16 p = 0.41 Complaints offices 50% 54% 17% 33% 27% 61% 14% 36% p-values p = 0.41 p = 0.24 p = 0.000 p = 07 correspond with the dominant preferences we observed in wave 1. Table 4.3 summarizes the potentially important di erences in nonpecuniary benefits associated with the di erent types of jobs, such as average hours of work per day, access to training, chances of promotion, and free access to health care. We also look at three monitoring variables: whether there are daily checks on the health worker's presence, whether there is a regular evaluation of the health worker, and whether there is a formal channel for complaints from users. With the exception of the first row, which reports average hours worked, all the rows in Table 4.3 report the percentages of health workers who responded a rmatively to the corresponding question. "Training", for example, refers to the proportion of health workers who have received training while in their first job, while "promotion" refers to the percentage of health workers who received a promotion while in their current job. The figures in Table 4.3 reveal that doctors working in an urban public facility receive more training and also receive more frequent formal evaluations, daily checks of presence, and monitoring from clients through complaints o ces than their rural counterparts. Nurses in rural areas seem to work more hours and have more access to training. A comparison between doctors and nurses in the private and the public sectors, independent of location, indicates that while the public sector gives more access to training, the private sector o ers higher chances of promotion.6 Other Important Job Attributes In the first wave we asked the final-year medical and nursing students to rank eight di erent job characteristics according to their importance. About 35% of the medical students and 30% of the nursing students ranked "having access to further training" as the most important job characteristic. "Earning a good salary" was ranked highest by 25% of the medical students and 6% of the nursing students. Finally, about 30% of the nursing Discovering the Real World 19 Figure 4.1. Importance of Different Job Characteristics in 2004 students and 15% of the medical students ranked the "opportunity to help the poor" as the most important job characteristic. Physical conditions in the workplace did not seem to be an important job characteristic for most students. Results from the 2004 survey are shown in Figure 4.1.7 Figure 4.2 shows subjects' perceptions and preferences for di erent job characteristics in 2007, a er two years of experience. 8 The proportion of doctors and nurses who now give the greatest importance to "earning a good salary" has increased from 25% and 6%, Figure 4.2. Importance of Different Job Characteristics in 2007 20 World Bank Working Paper respectively, to 36% and 24%, respectively.9 In addition, significantly more doctors and nurses recognize the importance of the conditions of the workplace, and fewer health workers give priority to "access to further training."10 Using a simple probit regression to investigate the profile of the health workers who rank salary as the most important job characteristic in 2007, we find that they are younger than average, earn more than average, and are more likely to have listed salary as the most important job characteristic in 2004 as well. Di erences by gender, job location, sector, or marital status are not significant.2 A comparison between the data in Figures 4.1 and 4.2 also reveals that the proportion of health workers who rank the "opportunity to help the poor" as the most important job characteristic has not changed significantly between 2004 and 2007. Interestingly, some health professionals have changed their preference; 37% of the doctors and nurses who ranked "opportunity to help the poor" highest in 2004 also ranked it highest in 2007, while 17% of the health workers who did not rank it highest in 2004 did so in 2007. Further analysis indicates that those who no longer rank "opportunity to help the poor" highest are more likely to be female, married, and with children. One-third of them now consider salary as the most important characteristic, while an additional third give priority to good conditions in the workplace. Another exercise is to analyze the profile of the health workers who ranked "the opportunity to help the poor" as the most important job a ribute in 2007. Exploratory multivariate analysis show that older workers and those who expressed a preference for helping the poor in 2004 are more likely to rank "opportunity to help the poor" highest in 2007; those who have children or work in the public sector, especially in urban areas, are less likely to consider the opportunity to help the poor to be the most important job a ribute as of 2007.11 Job Satisfaction In wave 2 we asked, aside from the importance given to di erent job a ributes, how satisfied they were with respect to each of these a ributes, using a 5-point Likert scale from "completely satisfied" to "completely unsatisfied." Figure 4.3 presents the findings Figure 4.3. Satisfaction with Job Characteristics Discovering the Real World 21 Figure 4.4. Satisfaction with Job Characteristics by Sector Private sector Public sector salary salary access to further training access to further training chances of promotion chances of promotion mentoring and professional.. mentoring and professional.. amount of stress in the job amount of stress in the job condition of the work place condition of the work place opportunity to help the poor opportunity to help the poor good colleagues good colleagues 0% 20% 40% 60% 80% 100% 0% 50% 100% completely unsatisfied completely unsatisfied unsatisfied unsatisfied neither satisfied nor unsatisfied neither satisfied nor unsatisfied satisfied satisfied completely satisfied completely satisfied and shows that about 80% of the health workers are "unsatisfied" (20%) or "completely unsatisfied" (about 60%) with their salary. Slightly fewer health workers are dissatisfied with their chances of promotion and access to further training. A general sense of dissatisfaction also applies to the physical conditions of the workplace, especially in rural areas, where more than 20% of the respondents are "completely unsatisfied" with the current conditions of the health facility. Lack of mentoring and professional guidance constitutes an additional source of dissatisfaction for about 60% of the health workers. About 40% of the health workers are also not satisfied with the opportunity to help the poor in their current job. A univariate comparison between the degree of (dis)satisfaction of health workers in urban and rural locations suggests similar levels for most characteristics. A di erent picture emerges from comparing satisfaction for those working in the private and public sectors, as reported in Figure 4.4. Here noticeable di erences emerge with respect to the health workers' satisfaction with their salary, chances of promotion, and access to further training. While 70% of the health workers working in the private sector are unsatisfied with their job, the proportion of those "completely unsatisfied" is below 40%, as compared with 70% of "completely unsatisfied" health professionals employed in the public sector. In order to be er understand the determinants of (dis)satisfaction with di erent job characteristics, we conducted an ordered probit analysis, for which the results are presented in Table 4.4. Higher values of the dependent variables indicate higher levels of satisfaction. The first column of Table 4.4 refers to the health workers' satisfaction with their current salary and indicates that doctors and nurses are equally dissatisfied (or satisfied) with their salaries; and that there are significant di erences in the levels of satisfaction based on location, with those in an urban job more satisfied. Those with higher wages are also more satisfied with their wages, and those with higher salary expectations in 2004 have lower levels of satisfaction in 2007. The second column of Table 4.4 presents the results for satisfaction with promotion opportunities. Those in an urban job are generally more satisfied, but those in a public 22 World Bank Working Paper Table 4.4. Determinants of Satisfaction with Different Job Characteristics Dependent variable: Level of satisfaction with: Salary Promotions Training Conditions Opportunities of the to help workplace the poor (1) (2) (3) (4) (5) Doctor 0.029 0.177 0.175 0.314 ­0.039 [0.923] [0.509] [0.516] [0.218] [0.879] Urban job 0.591 0.544 0.461 0.383 ­0.627 [0.104] [0.101] [0.213] [0.240] [0.057]* Public job ­0.125 0.174 0.151 ­0.785 ­0.612 [0.749] [0.618] [0.690] [0.025]** [0.075]* Urban* public ­0.392 ­0.903 ­0.245 0.419 0.765 [0.357] [0.020]** [0.558] [0.273] [0.045]** Total wage 0.000 0.000 ­0.000 ­0.000 0.000 [0.000]*** [0.096]* [0.918] [0.273] [0.649] Received a promotion 0.362 0.482 0.185 0.135 0.071 [0.089]* [0.017]** [0.359] [0.485] [0.720] Received training ­0.128 0.147 1.041 0.105 0.488 [0.482] [0.372] [0.000]*** [0.496] [0.002]*** Male 0.227 ­0.168 0.113 ­0.114 0.008 [0.250] [0.331] [0.516] [0.489] [0.961] Age ­0.008 0.015 ­0.036 ­0.003 0.015 [0.809] [0.589] [0.234] [0.924] [0.586] Born in Addis ­0.181 ­0.194 ­0.255 0.025 0.092 [0.532] [0.441] [0.319] [0.914] [0.691] Married ­0.505 ­0.690 ­0.357 0.390 ­0.119 [0.097]* [0.012]** [0.172] [0.096]* [0.619] With children 0.758 0.589 0.736 ­0.131 0.130 [0.059]* [0.096]* [0.033]** [0.675] [0.684] Expected wage as of 2004 ­0.000 [0.113] Good salary is most important (2007)a ­0.237 [0.238] Access to training is most important (2007)a 0.058 [0.779] Good workplace conditions are most important (2007)a ­0.041 [0.809] Helping the poor is most important (2007)a 0.685 [0.000]*** Observations [0.923] [0.509] [0.516] [0.218] [0.879] R squared 0.221 0.153 0.042 0.133 0.096 a These are dummy variables equal to 1 if the health worker in 2007 believes that the most important job characteristic is, respec- tively, salary, the opportunity to access further training, good condition of the workplace, and the opportunity to help the poor. p-values are in brackets. * Significant at 10%; ** significant at 5%; *** significant at 1%. Discovering the Real World 23 sector urban job are less satisfied with their chances of promotion. Earning a relatively higher wage increases the level of satisfaction. Satisfaction with access to training is higher for those in urban jobs, and those working in the public sector in rural areas are significantly less satisfied with the conditions of the workplace. Those who find the opportunity to help the poor to be the most important job characteristic are also more satisfied that their job o ers them this opportunity. Overall, those who are be er paid tend to be more satisfied with di erent aspects of their job. Those who were promoted on the job are also more likely to be satisfied with their salary and with their chances of promotion. Family characteristics such as being married and having children also have an e ect. There do not seem to be gender- or age-based di erences in the level of satisfaction, nor do we observe systematic di erences between doctors and nurses. Satisfaction with Different Spheres of Life Both in 2004 and in 2007 we asked the health professionals about their degree of satisfaction with di erent aspects of life--their economic situation, career choice, job, and life in general-- and, using a 5-point Likert scale as before, we were able to look at changes over time. In 2004 a very small proportion (less than 10%) of health professionals were "unsatisfied" or "completely unsatisfied" with their career choices, their economic situation (less than 10%), or their life in general (less than 20%), as shown in Figure 4.5. Only three years later the health workers' degree of satisfaction with their economic situation and life in general had deteriorated substantially. As Figure 4.6 shows, almost 60% of the health professionals in 2007 were "completely unsatisfied" with their economic situation, and almost 30% were "completely unsatisfied" with life in general. Perhaps surprisingly, given the findings on (dis)satisfaction with di erent aspects of their job, "only" 37% of the health workers were overall "unsatisfied" or "completely unsatisfied" with their job, and only 20% were "unsatisfied" with their career choice. Figure 4.5. Satisfaction with Different Spheres of Life (2004) 24 World Bank Working Paper Figure 4.6. Satisfaction with Different Spheres of Life (2007) Table 4.5 reports results from multivariate analyses of the health workers' levels of satisfaction with respect to the di erent aspects of life presented above; a positive estimated coe cient indicates a higher level of satisfaction. The first striking result is that doctors are more likely than nurses to be "unsatisfied" with their career choice, their economic situation, their life, and their job. Earning more increases one's level of satisfaction with all aspects of life; being promoted on the job increases satisfaction with the job and with the career choice. The level of satisfaction with certain job characteristics is also related to the level of satisfaction with more general aspects of life, but we do not observe any significant di erences related to demographic or other individual characteristics. Attitudes toward Working on the Side Given the relatively low salaries earned by health professionals in Ethiopia, we were interested in individuals' a itudes toward working on the side. To that e ect we asked health professionals to indicate their level of agreement or disagreement (using a 5-point Likert scale) with the statement "Doctors and nurses in the public sector have to work on the side in order to earn enough to support their families." Having asked the same question in 2004, we were able to compare the answers for the two years (see Figure 4.7), and we found that a greater proportion of doctors and nurses stated that they "strongly agree" or "agree" with the statement. While nearly 80% of the doctors claimed to "strongly agree" in 2007, compared to about 50% in 2004, over 50% of nurses were found to "strongly agree" in 2007, compared to less than 20% in 2004, indicating that those who disagreed with the statement in 2004 have changed position a er having experience in the health sector. Notes 1. Using the current Ethiopian birr­U.S. dollar exchange rate of 0.11 $US/birr. The exchange rate in the summer of 2007, when the survey was conducted, was very similar, at 0.1129 $US/birr. Discovering the Real World 25 Table 4.5. Determinants of Satisfaction with Different Aspects of Life Dependent variable: Level of satisfaction with: Career Economic Life in Current job choice situation general (1) (2) (3) (4) Doctor ­1.035 ­0.650 ­0.649 ­0.582 [0.000]*** [0.013]** [0.027]** [0.026]** Urban location ­0.531 ­0.597 0.112 ­0.051 [0.106] [0.079]* [0.757] [0.879] Public sector 0.098 0.120 ­0.215 0.050 [0.775] [0.734] [0.580] [0.886] Urban*public 0.427 0.299 ­0.006 0.177 [0.263] [0.447] [0.989] [0.648] Male ­0.228 ­0.305 0.015 ­0.033 [0.169] [0.072]* [0.935] [0.841] Age ­0.011 0.032 ­0.018 0.008 [0.670] [0.249] [0.561] [0.774] Born in Addis ­0.357 0.090 0.263 ­0.046 [0.131] [0.702] [0.321] [0.848] Total net wage 0.000 0.000 0.000 0.000 [0.004]*** [0.179] [0.001]*** [0.017]** Received a promotion 0.447 0.357 ­0.056 0.151 [0.026]** [0.081]* [0.800] [0.446] Received training ­0.194 0.021 0.133 ­0.005 [0.243] [0.901] [0.494] [0.975] Married in 2007 ­0.512 ­0.260 0.075 ­0.052 [0.036]** [0.282] [0.784] [0.832] With children in 2007 0.284 0.083 0.126 0.354 [0.373] [0.797] [0.723] [0.266] Unsatisfied with salary ­0.300 ­0.142 ­0.730 ­0.525 [0.161] [0.516] [0.001]*** [0.014]** Unsatisfied with promotions ­0.160 ­0.001 ­0.488 ­0.145 [0.398] [0.997] [0.018]** [0.446] Unsatisfied with training ­0.574 ­0.336 ­0.332 ­0.228 [0.001]*** [0.050]* [0.077]* [0.174] Unsatisfied with opportunities to help the poor ­0.078 ­0.155 ­0.197 0.019 [0.607] [0.317] [0.268] [0.901] Unsatisfied with workplace ­0.609 ­0.424 ­0.622 ­0.571 [0.000]*** [0.009]*** [0.001]*** [0.000]*** Observations 224 224 224 224 Pseudo R squared 0.10 0.06 0.16 0.06 Note: p-values in brackets. * Significant at 10%; ** significant at 5%; *** significant at 1%. 26 World Bank Working Paper Figure 4.7. Attitudes toward Working on the Side 2004 2007 strongly agree strongly agree agree agree neither agree neither agree nor disagree nor disagree disagree disagree strongly disagree strongly disagree 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 0% 10%20%30%40%50%60%70%80%90% medical nursing doctors nurses students students 2. Mean equality tests of wages earned in the private and public sectors by urban and rural locations give p-values of 0.0000 (rural area) and 0.0006 (urban area) for the doctors and p-values of 0.006 (rural areas) and 0.0000 (urban areas) for the nurses. 3. We asked health students at what salary they would be willing to switch from a job in Addis Ababa to a similar job in a rural area using a contingent valuation methodology (see Serneels et al. [2007] for details on methodology and results). We find that a wage of 2,562 birr would induce 80% of the doctors to a rural area 200 km from Addis Ababa. We then corrected this figure for inflation by computing the change in the Ethiopian Retail Price Index between April 2004 (when the first-wave survey was conducted) and June 2007 (when most of the second wave-data were collected). Over this period, prices rose with 86%. 4. The 2004 reservation wage was equal to 1,100 birr. 5. The totals in Table 4.2 do not correspond exactly to those in Table 4.1 because Table 4.2 only looks at the three most important allowances, namely location, housing, and occupational allowances. A very small number of health workers (less than 5%) also receive food allowances, professional hazard allowances, and transport allowances. 6. The p-values from the corresponding proportion equality tests are 0.001 for both training and promotions. It should be noted that in comparing the proportion of health workers who received training and those receiving promotions while in their current job, we did not control for the amount of time they have been employed in the job. The differences in training and promotions between sectors may reflect different rates of job turnover, among other factors. 7. Besides salary, training opportunities, condition of the workplace, and opportunity to help the poor, we also asked the respondents to rank the importance of job stability, good colleagues, and stress at work. Since the proportion of health workers who considered these job characteristics relatively important was found to be negligible, we do not report the corresponding results in Figure 4.1 and Figure 4.2. In 2004 we also included promotion opportunities among the job characteristics, but we omitted this parameter in 2007. Therefore, for comparability purposes, we do not report the results on promotion opportunities in Figure 4.1. Only about 10% of the doctors and the nurses considered promotion opportunities the most important job characteristic in 2004. 8. Both doctors and nurses had on average two years of work experience at the time of the second-wave interview; the exact number of months of experience depends on when the program in the worker's school finished. 9. The difference in the proportion of health professionals who give the highest importance to salary between 2004 and 2007 is statistically highly significant. The corresponding p-values are 0.000 for the nurses and 0.07 for the doctors. 10. The difference in the proportions of health workers who give importance to the conditions of the workplace and to access to further training between 2004 and 2007 is statistically significant (p-values equal to 0.0000 and 0.0001, respectively). Further analysis reveals strong differences in workplace characteristics, as discussed in Appendix C. Further analysis is necessary to understand how this affects preferences. 11. Results from these regressions are not reported here but are available from the authors. CHAPTER 5 The Choice between Rural and Urban Posting Summary 1. There are significant di erences in the profiles of health workers who work in urban and rural posts. The most important finding, considering the e ects of all the variables together in a multivariate analysis, is that health workers coming from a rural background are more likely to work in a rural area. Doctors are also less likely than nurses to work in a rural area. 2. The proportion of nurses willing to work in a rural location for the long term declined from 34% to 18% between 2004 and 2007, whereas the proportion of doctors willing to take a long-term rural post increased from 9% to 11%. The la er finding is possibly explained by the higher earnings for doctors in rural areas. Females are less likely to have a preference for a long-term rural post, whereas older or married health professionals, those who are highly motivated, and those who expressed a preference for a rural post in 2004 are more inclined to choose work in a rural area for the long term. 3. About 60% of the health professionals are not currently working in their first job, and the majority of nurses who le their first job were working in a rural area. The most important reason for nurses to leave their first job was that they were not happy with the location. For doctors, in contrast, the most important reason for leaving their first position was that they were not happy with the salary. Had these doctors and nurses kept their first jobs, the rural-urban distribution of health professionals would be more balanced, with 44% health workers based in rural locations. 4. To identify the economic incentives that would induce doctors and nurses to take up a rural post, we asked contingent valuation questions that reveal health workers' reservation wages for work in a rural area, which we compared with similar data from the first round (2004). The minimum salary that would make 80% of the nurses accept a job in a rural area has gone up by 50%, from close to 2,000 birr in 2004 to 3,000 birr in 2007. For doctors, the salary required to get 65% of the doctors to take up a job in a rural area has gone up by 10%, from close to 3,900 birr in 2004 to 4,300 birr in 2007. However, if we wanted to raise the proportion of doctors in rural areas to 80%, we would need to o er the doctors a rural salary of at least 5,500 birr. 5. Given the current salaries of the doctors and nurses employed in rural areas, to get 80% of the nurses and doctors to take up a rural position, we would need a 284% salary increase for nurses and a 245% salary increase for doctors. 6. The variation in reservation wages across health workers is partially explained by gender, with women requiring higher wages to take up a position in a rural area. Health workers who are Catholic have lower reservation wages, and this reflects the fact that many Catholics went to a particular Catholic NGO nursing school with a strong reputation for motivating its students to help the poor. 27 28 World Bank Working Paper Overview To be er understand the unbalanced distribution of health workers between urban and rural locations, we built a profile of who is working in rural areas and contrast our findings with those obtained in 2004. We then investigated the preferences of health workers for work in a rural versus urban area and analyzed why health workers quit their first job. Finally, we investigated health workers' reservation wages for work in a rural area and compared this value with the 2004 reservation wages. The Profiles of Health Workers in Rural and Urban Areas We focused on the individual characteristics that make health workers more likely to take a job in a rural rather than an urban facility. Table 5.1 compares demographic characteristics, levels of educational achievement, motivations, and career preferences of the health workers located in rural and urban areas. The figures indicate that the geographical distribution of health workers does not seem to be gender-biased (although a higher fraction of female health professionals are located in urban areas, the di erence is small and statistically insignificant). Second, married health workers are more likely to be working in rural areas, especially if they have children. Although this may seem surprising, as the results for the first round suggest that health professionals with children prefer to work in an urban area in order to have access to be er education for their children, we have to bear in mind that the children of our cohort of health workers were mostly below school age as of 2007. Third, health professionals who were born in Addis Ababa and, to a lesser extent, whose medical education took place in Addis Ababa, were more likely to be working in an urban area in 2007, confirming that urban background may significantly decrease one's likelihood of working in a rural location. Having done an internship in an urban location does not seem to a ect the likelihood of working in an urban post. Table 5.1. Characteristics of Health Workers by Job Location Currently in a Rural Area Currently in an Urban Area Female 35% 43% p-value p = 0.16 Married 31% 22% p-value p = 0.06 With children 25% 9% p-value p = 0.0007 Born in Addis 6% 14% p-value p = 0.45 School in Addis 28% 35% p-value p = 0.16 Internship in an urban area 20% 18% p-value p = 0.40 Test score (percentage) 0.47 0.50 p-value p = 0.03 Would prefer to work in a rural area in 2004 42% 17% p-value p = 0.000 Discovering the Real World 29 Table 5.1 also provides information on the health professionals' scoring on the medical knowledge test that we administered during the first wave of the survey in 2004. We find that the best-qualified health workers are currently working in urban areas, and although the di erence is small, it is statistically significant. Finally, the last row of Table 5.1 suggests that the health workers who in 2004 preferred to work in a rural (urban) area for the long term are more likely to be currently working in a rural (urban) area. A more advanced approach is to consider the simultaneous e ects of these and other factors on the likelihood of one's working in a rural area. In Table 5.2 we report the results of a simple probit estimation where working in a rural area is the dependent variable, and the coe cients reflect marginal e ects. Columns 1 and 2 report the results for nurses only; Table 5.2. Multivariate Analysis of the Decision to Work in a Rural Area Nurses Nurses and Doctors (1) (2) (1) (2) Female ­0.06 ­0.05 ­0.01 ­0.00 [0.609] [0.718] [0.891] [0.971] Age 0.00 ­0.01 0.01 ­0.00 [0.956] [0.498] [0.475] [0.994] Born in Addis 0.17 0.04 ­0.11 ­0.11 [0.446] [0.850] [0.351] [0.311] Distance from school when 0.00 0.00 0.00 0.00 6 years old [0.575] [0.427] [0.144] [0.103] Test score 0.20 ­0.47 0.13 ­0.08 [0.755] [0.529] [0.770] [0.866] Household EXP. 2004 ­0.00 ­0.00 0.00 0.00 [0.772] [0.811] [0.564] [0.736] "Help the poor" 2004 0.05 ­0.08 0.04 ­0.04 [0.693] [0.560] [0.643] [0.618] Catholic 0.28 0.21 [0.136] [0.176] Protestant ­0.29 ­0.20 [0.027]** [0.018]** Tigray ­0.05 ­0.15 [0.875] [0.324] Married 0.20 ­0.11 [0.399] [0.366] With children 0.20 0.44 [0.502] [0.038]** Wanted to work in a rural area 0.00 ­0.04 in 2004 [0.977] [0.129] Doctor ­0.22 ­0.19 [0.047]** [0.678] Observations 91 89 170 167 Note: The table shows the marginal effects of a probit estimation. We report marginal effects for the continuous variables and the effect of a change from 0 to 1 for the dichotomous variable. p­values are in brackets. * Significant at 10%; ** significant at 5%; *** significant at 1%. 30 World Bank Working Paper columns 3 and 4 report the results for the pooled data from nurses and doctors, which we expect to give more robust results because of the larger sample size. Focusing on the results in columns 3 and 4, we observe that doctors are less likely to be working in a rural area. We also find suggestive evidence that health professionals who grew up in a rural area--those who required more time to reach their primary school when they were 6 years old--and those who have children are more likely to be working in a rural facility, although the results are not significant at the 10% level. In contrast, health professionals who are Protestant seem to be less likely to be working in a rural area. It is not clear why this is so, but one possible explanation is that facilities run by organizations with a Protestant denomination are more likely to be in an urban area. We also find that those working in rural areas are not less skilled than those working in urban areas, since the variable "test score" does not show up as significant. The welfare of the household in which the health worker grew up also has no significant e ect on the probability of working in a rural area, nor does one's motivation.1 The Preference for a Rural or Urban Posting in 2004 versus 2007 In 2004, as shown in Table 5.3, 9% of the medical students and 34% of the nursing students expressed a preference for working in a rural location in the long term. By 2007 the proportion of nurses willing to work in a rural post in the long term declined to 18%, whereas the proportion of doctors increased to 11%, most likely because of the higher salaries in rural areas. Figures 5.1 and 5.2 show the reasons health workers prefer to work in a rural versus an urban area over the long term, both in 2004 and 2007. Of the health professionals who prefer a rural post in the long term, a larger proportion in 2007 than in 2004 gave as the most important reason "to provide health care where it is needed most." The most important reason(s) for preferring an urban location shi ed from "access to promotion opportunities" in 2004 to "being closer to family and friends" and "the opportunity to find another job" in 2007. More than 10% of the health workers also mention the opportunity to get a scholarship to pursue further education in 2007, compared to none of the workers in 2004. To explore the individual characteristics that make health workers more or less likely to have a preference for a long-term rural versus urban post, we ran a simple probit model with the dependent variable specified as the preference to work in a rural post in the long term. Table 5.4 presents the results, with the first and second columns looking at nurses only, and the third and the fourth columns considering both doctors and nurses. The models in columns 1 and 3 include only exogenous variables such as gender, age, rural/urban background (proxied by walking distance [in minutes] to school at age 6), whether born in Addis Ababa, household welfare in 2004, knowledge test score in 2004, and willingness to help the poor in 2004. In columns 2 and 4 we add potentially endogenous or Table 5.3. Long-Term Preferences for Rural or Urban Post 2004 2007 Medical Nursing Students Students Total Doctors Nurses Total Rural area 9% 34% 26% 11% 18% 16% Urban area 91% 66% 74% 89% 82% 84% Observations 88 175 263 87 177 264 Note: The 2004 percentages were computed only for the health workers who are not missing in 2007. Discovering the Real World 31 Figure 5.1. Reasons for Working in a Rural or an Urban Location (2004) simultaneous variables, such as marital status, ethnicity, and religion, and we also include the 2004 preferences for a rural versus an urban post. The results indicate that female health professionals are less likely, although married health workers may be more likely, to prefer a rural post for the long term. Having grown up in a rural area has an e ect on one's likelihood of preferring a post in a rural area for the long term, but not enough to be significant at the 10% level. Health professionals from a wealthier background tend to be more likely to prefer work in a rural area, a possible consequence of the higher earnings in rural areas. "Opportunity to help the poor" (as Figure 5.2. Reasons for Working in a Rural or an Urban Location (2007) 32 World Bank Working Paper Table 5.4. Determinants of Health Workers' Preferences for a Rural Job in the Long Term Nurses Nurses and Doctors (1) (2) (3) (4) Female ­0.14 ­0.21 ­0.10 ­0.11 [0.069]* [0.004]*** [0.084]* [0.002]*** Age 0.01 0.00 0.01 0.00 [0.240] [0.835] [0.080]* [0.273] Born in Addis 0.01 ­0.01 ­0.09 ­0.04 [0.954] [0.796] [0.303] [0.316] Distance from school when 6 0.00 0.00 0.00 ­0.00 [0.231] [0.434] [0.440] [0.940] Test score ­0.01 ­0.25 0.08 ­0.12 [0.986] [0.215] [0.794] [0.452] Household assets 2004 0.00 0.00 0.00 0.00 [0.914] [0.083]* [0.244] [0.029]** "Help poor" (2004) 0.16 0.17 0.07 0.08 [0.055]* [0.013]** [0.246] [0.062]* Currently in a rural area ­0.01 ­0.00 [0.701] [0.866] Wanted a rural job in 2004 0.15 0.19 [0.023]** [0.002]*** Tigray 0.06 [0.464] Catholic 0.11 0.11 [0.103] [0.148] Protestant ­0.02 ­0.02 [0.650] [0.494] Married 0.31 0.07 [0.049]** [0.128] With children ­0.02 0.005 [0.552] [0.926] Doctor ­0.09 0.01 [0.230] [0.759] Observations 117 86 199 167 Note: p­values are in brackets. * Significant at 10%; ** significant at 5%; *** significant at 1%. of 2004)--our proxy for motivation--has a positive relation to the preference for a rural posting in the long term, as does the preference for a rural post expressed in 2004. Having children and being currently employed in a rural area tend to reduce the likelihood of nurses having a preference for a rural job in the long term, but not significantly so. Finally, doctors do not seem to be less willing to work in a rural area for the long term. Reasons for Quitting First Job Job turnover is typically high early in one's career, an observation confirmed by our data: about 60% of the health professionals who are currently employed are not working in their first job. More interesting is an analysis of who leaves their job and why. Table 5.5 shows Discovering the Real World 33 Table 5.5. The First Job in the Health Sector Doctors Nurses Total Rural area 30% 64% 53% (17) (72) (89) Urban area 70% 36% 47% (40) (40) (80) that 53% of the health professionals who quit their first job were located in a rural area; 67% of them have now moved to an urban area. The initial distribution of the health workers (in their first job) was thus considerably more balanced: 44% (versus the current 29%) of health workers were in a rural posting (with 25% of the doctors, compared to the current 17%, employed in rural areas). Why did health workers leave their first job? The reasons di er depending on whether the post was in a rural or urban area, and whether the respondent is a doctor or a nurse, as depicted in Figures 5.3 and 5.4. For 45% of the doctors who were working in a rural area and about 40% of those working in an urban area, dissatisfaction with the salary was the most important reason for leaving the job. Only about 10% of the doctors in rural areas le their first job because they were not happy with the location. In contrast, about 40% of the nurses whose first job was in a rural area le the job because they "did not like the location." To be er understand the role of salary, we compared the monthly gross salaries, including allowances, that doctors and nurses received in their first job, with the monthly gross salary that they expected to earn from their first job when we surveyed them in 2004.2 Roughly 80% of them received a first-job salary that was below their expected salary, with the doctors receiving a salary that was on average 20% below their expected salary while nurses received a salary that was on average 50% of their expected salary, suggesting that expectations about salaries play an important role. (The 133 doctors and nurses who quit Figure 5.3. Reasons Doctors Quit Their First Job, by Location I was not happy with the salary I did not like the location To continue schooling Circumstances did not allow me to develop To get a release paper fro the gov't. To implement government responsibility I did not like the type of facility I did not like the work environment I did not get along with my colleagues Other reasons 0 10 20 30 40 50 % urban rural 34 World Bank Working Paper Figure 5.4. Reasons Nurses Quit Their First Job, by Location I was not happy with the salary I did not like the location To continue schooling Circumstances did not allow me to develop To get a release paper fro the gov't. To implement government responsibility I did not like the type of facility I did not like the work environment I did not get along with my colleagues Other reasons 0 10 20 30 40 50 % urban rural their first job were expecting to receive an average salary equal to 3,455 birr and 1,751 birr, respectively.) Has moving between jobs paid o for those who did move? Distinguishing health workers who moved (i) between rural areas, (ii) from an urban to a rural area, (iii) between urban areas, and (iv) from a rural to an urban area, as reported in Figure 5.5, we find that nearly all nurses who decided to quit their first job (93%) experienced a salary increase as a result. The increase was 340 birr per month on average. Nurses who moved from an Figure 5.5. Health Workers Who Experienced a Salary Increase after Quitting Their First Job Discovering the Real World 35 urban to a rural location also increased their earnings. In contrast, less than 50% of the doctors who changed job increased their earnings--with an average salary increase of close to 2,000 birr. Among doctors who moved from a rural to an urban location, the proportion experiencing an increase in earnings was smaller, less than 30%. Doctors who saw their earnings decline a er changing jobs lost on average 1,800 birr per month. Reservation Wages to Work in a Rural Area The above results, as well as earlier quantitative and qualitative evidence, suggest that salaries in rural postings are too low to get a large proportion of health workers to accept a position in a rural area.3 With this in mind, we asked health workers for the salary that would make them take up a rural posting, using careful contingent valuation questions, as we did in 2004. We asked the health professionals to choose between a job in Addis Ababa, where they would earn their current salary, and a job in a rural area, where they would earn their current salary plus a well-defined increase. We asked this question for di erent amounts of pay hikes. If the health worker still preferred the job in Addis Ababa even for the highest increase, we asked for the minimum salary that would persuade him or her to accept the rural post. Appendix D provides details about the methodology. Figure 5.6 shows the minimum increases over current salaries required by the nurses in order to move from a post in Addis Ababa to a rural post. About 6% of the nurses would require a pay hike larger than 1,800 birr, the maximum increase included in the questions. Additionally, 10% of the nurses stated that they would never work in a remote location, no ma er the salary. In 2004 we used similar contingent valuation questions, and so we were able to compare the answers for the two rounds.4 However, in 2004 the contingent valuations used a base salary fixed at 600 birr, and if the health worker was unwilling to take a rural post even if o ered the maximum wage of 1,200 birr, we did not ask the worker to state a reservation wage. Therefore, the 2004 data are le -censored at 600 birr in 2004 prices (1,116 birr in Figure 5.6. Contingent Valuation: Nurses' Required Pay Hike to Take a Rural Post in 2007 36 World Bank Working Paper Figure 5.7. Nurses' Reservation Wages to Work in Rural Areas in 2004 and 2007 2007 prices) and right-censored at 1,200 birr in 2004 prices (2,232 birr in 2007 prices) (see Appendix D for details). Both in 2004 and 2007, to convince more than 40% of the nurses to take up a rural position, a salary of 1,500 birr was required (see Figure 5.7). However, while in 2004 a salary of 2,046 birr was su cient to induce 80% of the nurses to take up a post 500 km from Addis Ababa, in 2007 the required salary to get 80% of nurses take up a rural post Figure 5.8. Contingent Valuation: Doctors' Required Pay Hikes to Work in a Rural Area in 2007 Discovering the Real World 37 Figure 5.9. Doctors' Reservation Wages to Work in Rural Areas in 2004 and 2007 had gone up to 3,000 birr. Considering that the average monthly salary of a nurse working in a public facility in a rural area currently equals 781 birr, this would require an increase of 284%. A similar analysis for the doctors, first focusing on the 2007 data only (Figure 5.8), indicates that roughly 20% of the doctors would require an increase exceeding 2,500 birr, and one doctor would never work in a remote location, no ma er the salary. Figure 5.9 compares the reservation wages required for doctors to work in a rural area in 2004 and 2007. As with the nurses, the 2004 data are le -censored (at 2,232 birr) and right-censored (at 3,906 birr). While in 2004 a salary of about 3,900 birr was su cient to bring 65% of the doctors into rural areas,5 in 2007 only 50% would be willing to work in a rural area at this salary. In order to make 65% of the doctors switch from a post in Addis Ababa to a post in a remote location, we would now need a salary of 4,300 birr; to raise this percentage to 80% we would need to pay the doctors a monthly salary of 5,500 birr (about US$605). Considering that the average monthly salary of a doctor working in a public facility in a rural area equals 1,593 birr, this would amount to an increase of 245% for the doctors. What explains the di erences in health workers' reservation wages to work in a rural area? The analysis for 2004 suggested that three factors play an important role: (i) having grown up in a rural area, which is associated with lower reservation wages and thus an increased willingness to work in a rural area; (ii) household welfare, with those coming from richer households having higher reservation wages (i.e., less likely to be willing to work in a rural area); and (iii) motivation to help the poor, which lowers reservation wages (and thus increases likelihood to work in a rural area). Using simple least-square regressions with the reservation wage as the dependent variable gives the results reported in Table 5.6. Columns 1 and 2 report the results for nurses only, and columns 3 and 4 report the results for doctors and nurses together. Columns 1 and 3 include only exogenous variables 38 World Bank Working Paper Table 5.6. Determinants of the Reservation Wage to Work in a Rural Area Nurses Nurses and doctors (1) (2) (3) (4) Female 0.14 0.06 0.34 0.34 [0.421] [0.743] [0.008]*** [0.008]*** Age ­0.01 0.00 ­0.00 ­0.00 [0.607] [0.891] [0.910] [0.979] Test score ­0.54 ­0.44 ­0.48 ­0.22 [0.575] [0.663] [0.475] [0.746] Born in Addis 0.24 0.34 ­0.04 0.05 [0.465] [0.315] [0.805] [0.760] Distance to school at age 6 ­0.00 ­0.00 0.00 0.00 [0.953] [0.683] [0.665] [0.778] Household expenditures (2004) ­0.00 ­0.01 ­0.00 ­0.00 [0.388] [0.641] [0.279] [0.385] Help poor (2004) 0.01 0.22 ­0.11 ­0.02 [0.958] [0.249] [0.373] [0.863] Tigray 0.57 0.13 [0.168] [0.553] Catholic ­0.54 ­0.39 [0.038]** [0.057]* Protestant 0.13 0.28 [0.489] [0.052]* Married 0.14 1.03 [0.640] [0.000]*** With children ­0.27 0.13 [0.465] [0.433] Doctor 1.06 0.07 [0.000]*** [0.781] Constant 8.51 7.81 8.04 7.69 [0.000]*** [0.000]*** [0.000]*** [0.000]*** Observations 92 92 169 169 R­squared 0.049 0.151 0.334 0.382 Note: p­values are in brackets. * Significant at 10%; ** significant at 5%; *** significant at 1%. such as gender, age, medical knowledge (test score), whether born in Addis Ababa, distance to school at age 6, welfare of the household where the health worker grew up (household expenditures), and the importance given to the job a ribute "opportunity to help the poor," which is our proxy for motivation. Columns 2 and 4 include additional variables that are potentially endogenous or simultaneous, such as ethnicity, religion, marital status, and having children. The results in columns 3 and 4 of Table 5.6 suggest that female doctors request a higher salary to work in a rural post. Test score has no significant e ect, countering the common concern that low-skill health workers end up in rural areas. Coming from a wealthy background tends to increase the reservation wage, but not significantly so. The importance assigned to helping the poor in 2004 has no e ect on the reservation wages, while health Discovering the Real World 39 workers with a Catholic background are significantly more likely to have lower reservation wages, which, as noted before, reflects having a ended a particular Catholic NGO nursing school that has a strong reputation for motivating its students to work for the poor. Notes 1. We do, however, find that the health worker's current welfare is lower for those living in rural areas. 2. Once again, we adjusted the 2004 values for inflation, as explained in note 3 in Chapter 4. 3. See Lindelow and Serneels (2006) and Serneels et al. (2007) 4. We adjust the 2004 values for inflation, as explained in note 3 in Chapter 4. 5. In the 2004 wave, 35% of the medical students stated that they would not be willing to work in a rural area 500 km from Addis Ababa even if they were offered the highest possible salary (in the set of contingent valua- tion questions) of 3,900 birr (2,100 birr in 2004). CHAPTER 6 Likelihood of Migration Abroad Summary 1. More than 50% of the health professionals plan to emigrate abroad in the next two years, and health workers expect to earn higher salaries abroad. 2. Health workers who are more satisfied with their current jobs are significantly less likely to migrate abroad. Protestant health workers are more likely to migrate, possibly because they have been more exposed to international work. 3. Using data from contingent valuation questions designed to identify the wages for which doctors and nurses would stay in Ethiopia, we find that we would need to pay nurses and doctors a salary of 6,000 birr and 10,500 birr, respectively, if we want to persuade 70% of the nurses and 80% of the doctors not to leave the country. Given the current salaries in the Ethiopian public sector in urban areas, our estimates indicate a 600% salary increase for the nurses and a 500% salary increase for the doctors. 4. Doctors are more inclined to leave the country than nurses, and would require a higher salary to stay in Ethiopia. We do not find any significant impact of gender, age, marital status, or other individual characteristics on the reservation wage, although we find that those coming from a wealthier background tend to be less likely to move abroad. Protestant health professionals and those of Tigray ethnicity require a significantly higher reservation wage to stay in Ethiopia. Overview A major concern among policy makers in Ethiopia is that health workers are likely to migrate abroad. Although some evidence exists (see Chapter 2), there are limited data illustrating the scope and exact nature of the problem. To address this we asked a number of questions related to health workers' likelihood of migrating. In this analysis we focus on the data generated from two questions--one on the health workers' plans to migrate abroad over the next two years, and one using contingent valuation questions similar to the one used for the rural/urban choice. Likelihood of Migrate Abroad in the Coming Two Years About 52% of the nurses and 60% of the doctors stated that they plan to migrate abroad in the next two years. That health workers are serious about their intention to migrate is clear from the fact that more than 80% of them have applied for a lo ery visa, or DV, which would allow them to leave the country. Nearly 90% of the health professionals who are planning to emigrate would like to go to the United States, and almost all of them (97%) would like to work in the health sector if they move abroad; only 25% think that it may be di cult to find work in the health sector abroad. When asked about expectations regarding earnings abroad, the average doctor expects to earn US$11,280 per month while the average nurse expects to earn US$10,198 per month.1 40 Discovering the Real World 41 Sixty-seven percent of health workers are more inclined to leave the country now compared to two years ago, possibly because they have become more aware of the problems with earnings and working conditions in the health sector in Ethiopia. To identify which health workers have strong preferences to migrate abroad, we used a probit model with "planning to migrate abroad' in the next two years" as the dependent variable and individual characteristics including gender, age, medical knowledge (test score), rural background, and motivation to help the poor as explanatory variables. The results are presented in Table 6.1. As before, we report the results separately for nurses (columns 1 and 2) and for nurses and doctors (columns 3 and 4). In columns 1 and 3 we include only exogenous variables; ethnic and religious variables and other potentially relevant variables--such as being married, having children, and satisfaction with the job-- are added in columns 2 and 4. The results indicate that Protestants and those who are less Table 6.1. Probit Estimation of Willingness to Emigrate Abroad Nurses Nurses and Doctors (1) (2) (3) (4) Female ­0.10 ­0.07 ­0.11 ­0.10 [0.346] [0.507] [0.185] [0.259] Age ­0.01 ­0.00 ­0.01 ­0.01 [0.732] [0.831] [0.334] [0.521] Test score ­0.47 0.09 ­0.46 0.07 [0.411] [0.887] [0.312] [0.880] Born in Addis ­0.23 ­0.22 ­0.04 ­0.09 [0.258] [0.295] [0.746] [0.467] Distance to school at age 6 0.00 0.00 0.00 0.00 [0.390] [0.322] [0.901] [0.691] Household expenditures (2004) ­0.00 ­0.00 ­0.00 ­0.00 [0.965] [0.701] [0.792] [0.719] "Help the poor" (2004) 0.10 0.11 0.05 0.06 [0.324] [0.346] [0.516] [0.536] Tigray 0.04 0.05 [0.889] [0.771] Catholic 0.02 0.01 [0.908] [0.934] Protestant 0.22 0.22 [0.068]* [0.027]** Married ­0.06 ­0.14 [0.766] [0.248] Children ­0.08 ­0.05 [0.732] [0.778] Satisfaction with job ­0.03 ­0.04 [0.201] [0.037]** Doctor 0.15 0.04 [0.204] [0.733] Observations 117 117 199 199 Note: p-values are in brackets. * Significant at 10%; ** significant at 5%; *** significant at 1%. 42 World Bank Working Paper satisfied with their job are more likely to have migration plans. The la er is an intuitive conclusion and suggests that those who are satisfied with their current job are less likely to plan to migrate in the near future. It is less clear how to interpret the Protestant e ect, and further analysis is needed here; however, the increased activity of U.S. NGOs, which tend to be Protestant and expose the health workers to international opportunities, may play a role. For What Wages Would Health Workers Stay in Ethiopia? To find out how earnings can a ect health workers' decision to migrate abroad, we asked contingent valuation questions to identify the salary that would induce them to stay in Ethiopia rather than migrate abroad. Appendix E gives details about the exact content of the question. Figure 6.1 shows the salary increases that would be required by nurses to stay in Ethiopia if given the choice to migrate to the United States. It shows that about 30% of the nurses would choose to stay in Ethiopia at their current wage, while close to 30% would leave Ethiopia if they had the opportunity, no ma er the salary they are paid in Ethiopia. Figure 6.2 shows the pay increases required by doctors to stay in Ethiopia. While about 30% would stay in Ethiopia at their current wage, about 10% would not remain in Ethiopia if o ered to opportunity to migrate, no ma er what salary they might be earning in Ethiopia. Figure 6.3 plots the reservation wages--the minimum salaries (rather than salary increases) required for doctors and nurses, respectively, to stay in Ethiopia. The figure reveals that to keep 70% of the nurses in Ethiopia would require a salary of 5,358 birr per month or above, which is close to seven times the current average salary of a nurse working in the public sector in an urban location (about 800 birr). For doctors a salary of Figure 6.1. Salary Increases Required by the Nurses to Stay in Ethiopia Discovering the Real World 43 Figure 6.2. Salary Increases Required by the Doctors to Stay in Ethiopia Figure 6.3. Reservation Wages to Stay in Ethiopia 44 World Bank Working Paper more than 10,500 birr per month is necessary to persuade 80% of them to stay in Ethiopia. An additional 5,000 birr would be necessary to persuade a further 10% not to leave the country. Considering that the average salary of a doctor working in the public sector in an urban location is about 1,700 birr, this means that a salary increase of about 500% would be needed to make 80% of the doctors stay in Ethiopia. What drives the di erences in reservation wages? Table 6.2 shows the results of an OLS estimation using the logarithm of the reservation wage as dependent variable and Table 6.2. Least-Squares Estimation of the Log of Reservation Wage to Stay in Ethiopia Nurses Nurses and doctors (1) (2) (3) (4) Female ­0.14 ­0.19 ­0.26 ­0.23 [0.492] [0.363] [0.347] [0.426] Age ­0.02 0.01 ­0.06 ­0.04 [0.541] [0.837] [0.187] [0.385] Test score 0.95 1.15 0.73 0.90 [0.393] [0.320] [0.613] [0.559] Born in Addis ­0.35 ­0.27 ­0.02 ­0.03 [0.376] [0.481] [0.944] [0.942] Distance to school at age 6 0.00 0.00 ­0.00 0.00 [0.825] [0.584] [0.931] [0.875] Household expenditures (2004) 0.00 ­0.00 ­0.00 ­0.00 [0.940] [0.840] [0.084]* [0.101] "Help the poor" `(2004) ­0.20 0.07 ­0.00 0.13 [0.321] [0.743] [0.989] [0.663] Tigray 1.12 0.37 [0.035]** [0.453] Catholic 0.03 0.08 [0.912] [0.862] Protestant 0.45 0.57 [0.048]** [0.083]* Currently in rural area ­0.21 ­0.22 [0.284] [0.432] Wanted a rural post in `04 ­0.11 0.01 [0.621] [0.982] Married ­0.19 ­0.22 [0.608] [0.571] With children ­0.39 ­0.15 [0.389] [0.798] Doctor 0.87 1.00 [0.020]** [0.019]** Constant 8.11 7.57 10.94 10.28 [0.000]*** [0.000]*** [0.000]*** [0.000]*** Observations 95 89 172 166 R squared 0.054 0.222 0.158 0.199 Note: p-values are in brackets. * Significant at 10%; ** significant at 5%; *** significant at 1%. Discovering the Real World 45 the familiar individual characteristics as explanatory variables. We find that neither gender, age, medical knowledge, nor rural background has an e ect. Those coming from a wealthier background may be more likely to want to migrate abroad. Motivation to help the poor also has no e ect, but Protestant and Tigray nurses require a higher wage to stay in Ethiopia, whereas nurses who have children are less likely to leave the country. Further work analyzing the role of these factors in more depth is called for. We also observed, not surprisingly, that doctors require significantly higher salaries than nurses in order to stay in Ethiopia if they had the chance to migrate. Note 1. About half of the nurses and 60% of the doctors expect to earn a salary equal to or above US$10,000 per month. CHAPTER 7 Conclusion T here is a growing consensus that human resources for health have a key role to play in the delivery of health services in Ethiopia. However, to design e ective, evidence-based policies, more empirical evidence is needed. In this paper we summarize the findings of the second wave of a cohort study with health professionals. Revisiting health professionals whom we interviewed in their last year of medical school in 2004 and who had entered the labor market by our second visit, in 2007, allows us to analyze three central concerns regarding human resources for health in Ethiopia: worker satisfaction and motivation, geographical imbalances in the distribution of health workers, and workers' plans to migrate abroad. An important finding is that health workers in Ethiopia tend to be unsatisfied with most aspects of their job, and especially their salary, their training opportunities, and their chances of promotion. We also find that work experience has significantly altered health workers' preferences regarding the importance of di erent job characteristics. Although to some extent this seems to reflect the process of "growing up" and confronting the sometimes harsh realities of life (satisfaction with their career choice, economic situation, and life in general all deteriorated between 2004 and 2007), there is also substantial heterogeneity among health workers. Furthermore, the data reveal di erences across the di erent types of jobs, which may indicate that mismatches in labor market play a role. Our data confirm that there are substantial imbalances in the geographical distribution of the health professionals, with about one-third of nurses and less than one-fi h of doctors working in rural posts. In line with earlier work, we find that health workers coming from a rural background are more likely to want to work in a rural area. This provides a strong argument for policy makers to take into account where a health worker grew up when charged with allocating health workers to various positions. Incentives also seem to play a role; the proportion of doctors willing to take a rural post for the long term has increased, most likely because the earnings for doctors in rural areas have increased. We find that, given the current salaries, to get 80% of the nurses and doctors to take up a rural position would require a 284% salary increase for nurses and a 245% salary increase for doctors. International emigration of health workers abroad is a major concern in Ethiopia, and there is evidence that this concern is justified. Our data confirm that more than 50% of the health professionals plan to migrate abroad in the next two years, to a place where they expect to earn higher salaries. A key finding is that health workers who are more satisfied with their current job are significantly less likely to migrate abroad. But, again, incentives play a role. To persuade 70% of the nurses and 80% of the doctors not to leave the country, our estimates indicate that salaries in the urban public sector have to increase by 600% and 500%, respectively. Although this study has provided some interesting first results, further analysis is needed to enable us to gain more insight into the preceding topics. 46 APPENDIX A Survey Methodology T he first wave of the Ethiopian Health Worker Cohort Study was conducted in April 2007, involving 219 medical students and 90 medical students in their final year of study. Table A.1 lists the eight nursing schools and the three universities selected to participate in the study.1 Public schools funded by the federal government, public schools funded by a regional government, private NGO schools, and private for-profit schools are all represented in our 2004 sample. Follow-up Efforts in 2005, 2006, and 2007 The last section of the first-wave questionnaire registered several contact details for the students, such as personal address and phone number; the contact details for a living relative; the contact details for a close friend; and the contact details for a friend or relative based in Addis Ababa. Unfortunately, 11 nursing students did not provide us with any contact details, making it impossible for us to include them in future waves of the survey. The doctors in our sample completed their degrees between June 2005 and August 2006. The first follow-up a empts were made during the summer of 2005. We managed Table A1. The Original Cohort Study Sample 2003­4 Medical Surveyed Surveyed 2003­4 final Students Nursing Medical School Nursing (before Starting Students Students Ownership Region Students Internship) Addis Ababa 32 30 Public--federal Addis Ababa 136 67 University government Gonder College 30 30 Public--federal Amhara 55 53 government Jimma University 20 30 Public--federal Oromiya 45 72 government Asella Nursing School 30 0 Public--regional Oromiya 101 0 health bureau Yirgalem School of 30 0 Public--regional SNNPR 90 0 Nursing health bureau Selihom Nursing 27 0 Private SNNPR 30 0 School St. Luke's Catholic 20 0 NGO Oromiya 27 College Medco BioMedical 30 0 Private Addis Ababa 107 College Total 219 90 551 192 Source: Serneels and Lindelow (2005) 47 48 World Bank Working Paper Table A2. The Original Cohort Study Sample (2004) and the Second-Wave Sample (2007) Doctors Nurses First wave (2004) 90 219 First follow-up by phone (2005) 90 172 Second follow-up by phone (2006) 83 168 Second-wave survey (2007) 88 177 Migrants 2 9 Passed away or joined a monastery 0 3 Follow-up rate 100% 86% to contact all 90 doctors and 172 of the original 219 nurses. During the summer of 2006 we tried to recontact the 262 health professionals for which we had contact details from the follow-up phone interviews conducted in 2005. We were able to contact 83 doctors and 168 nurses. In addition, we were informed that 5 nurses had moved abroad and one died in 2006. Excluding the 11 nurses who gave us no contact details in 2004, the reason we were not able to contact 36 additional nurses in 2005 and 2006, and 7 doctors in 2006, was that the contact details they gave us in 2004 were outdated by 2005 or 2006. In particular, either: (1) the phone numbers would not work, (2) nobody answered, (3) the friend or relative we were able to contact did not seem to know the health worker, or (4) the friend or relative we were able to contact refused to give us contact details for the worker. The second wave of the cohort study started in May 2007 and ended in September 2007.2 By using all available contact details from both the first-wave survey and the follow-up phone calls of 2005 and 2006, we managed to contact and interview a total of 88 doctors and 177 nurses in their job locations, as shown in Table A.2. A total of 9 health workers--2 doctors and 8 nurses--emigrated abroad between 2005 and 2007; additionally, 2 nurses have passed away and one nurse has joined a monastery. For the health workers who le the country, we are currently trying to obtain contact details from their relatives and friends using all available information from the 2004 questionnaire and the follow-up phone calls conducted in 2005 and 2006. We plan to interview the migrants over the phone or by e-mail in the near future. If we include the health workers who le the country, those who passed away, and the one who joined the monastery, we get follow-up rates of 100% for the doctors and 86% for the nurses. Notes 1. Read Serneels and Lindelow (2005) for details about the sampling procedure employed. 2. Further efforts to contact missing health workers were made until December 2007. APPENDIX B Job Search T he second-wave survey contains information about the job search process the health workers went through a er graduation. Only 14 doctors (16%) and 79 nurses (45%) participated in the national lo ery a er graduating. The most frequently reported reasons for not participating in the lo ery were the desire to personally find a job, independently of the government (52%), and the unwillingness to work in a region that the worker didn't like (14%). Half of the nurses stated that they were assigned to posts through regional quotas, suggesting that the mandatory allocation system administered by the regional governments in exchange for free education was still working in 2004.1 As further evidence that the allocation to posts through the lo ery was no longer binding as of 2004 and 2005, only half of the participants in the lo ery decided to go to the health bureau of the region to which they had been allocated by the lo ery, in order to be assigned to a specific post within that region. Moreover, one-fourth of these health workers claimed that if they didn't like the post allocated to them by the regional health bureau, they could decline the o er. Figure B1. How the Health Workers Found Their Jobs advertisement in the media contacts through workers in the facility through the national lottery personally applied to the regional health bureau contacts through relatives of manager advertisement in public places transfer by assignment contacts through community, church etc. it is my clinic request of zonal heads the establishment sponsored by education 0 5 10 15 20 25 30 35 40 % NURSES DOCTORS 49 50 World Bank Working Paper As shown in Figure B.1, the majority of the doctors found their current job through advertisement in the media (37%) or through personal contacts in the facility (24%). An additional 12% personally applied to the associated regional health bureau and about 8% used personal contacts through relatives of the manager of the facility. The job search process followed by the nurses seems to have been more diverse. Those who did not go through the national lo ery and did not find their jobs through the media, found their jobs through advertisements in public places (7%), by applying to the regional health bureau (5%), or through personal contacts of various kind (about 13%). A small percentage of nurses were simply transferred (6%) or assigned (4%) to the specific facility where they currently work. Note 1. Doctors are funded by the federal government. Under the old allocation system, only students whose education was funded by the federal government were required to participate in the national lottery. The students whose education was funded by a regional government were allocated to a regional post by the health bureau of the region that funded their education. APPENDIX C Differences in Facility Infrastructure between Urban and Rural Locations T he physical condition of the facility where the health professionals work and the availability of resources for health care provision were also found to di er significantly depending on whether the facility is located in an urban or rural area, and whether it is publicly or privately owned. Interviews with o cials at the Ministry of Health during the design phase of the second-wave survey suggest that one of the reasons doctors do not want to work in rural areas is the impossibility of doing the job they have studied and trained for. The lack of adequate infrastructure might impede a doctor working in a rural area from performing basic surgeries. This may generate frustration and dissatisfaction, especially among young doctors. Table C.1 summarizes our findings with respect to a few key characteristics of public and private facilities located in urban and rural areas, as reported by the health professionals in our cohort. The inferior quality of the rural health facilities is striking. Besides the higher number of days in which these facilities experience electrical blackouts as compared to urban facilities, the rural facilities are also considerably less likely to be furnished with the necessary equipment for major surgeries, blood banks, and laparoscopic procedures. Table C1. Some Characteristics of the Health Facilities Number of With Equipment Blackout Days for Major With With Per Month (avg.) Surgeries Laparoscopy Blood Bank Public sector in rural area 6 22% 7% 7% Public sector in urban area 3 66% 39% 33% Private sector in rural area 8 21% 5% 5% Private sector in urban area 3 61% 24% 12% 51 APPENDIX D Contingent Valuation Question for Rural versus Urban Job W e designed the contingent valuation questions with the aim of generating a set of specific and realistic decision choices for the health professionals. We set the reference salary equal to the health professionals' current salary rather than using a hypothetical base salary because, a er running di erent versions of the questions during the pilot, we realized that referring to the current salary rendered the contingent valuation questions more realistic, leading to clear advantages in terms of the quality of the generated data. The question, which aims at revealing the reservation wage that would make a health worker accept a job in a rural area, was phrased as follows for the nurses: Imagine that you are o ered two jobs as a health worker in the public sector, one in Addis Ababa and one in a rural area 500 km from Addis Ababa. Both contracts are for at least 3 years. Your monthly salary for the job in Addis Ababa would be equal to your current salary. Which job would you choose if . . . Your monthly salary for the rural job would be (current salary) birr? Your monthly salary for the rural job would be (current + 300) birr? Your monthly salary for the rural job would be (current + 600) birr? Your monthly salary for the rural job would be (current + 900) birr? Your monthly salary for the rural job would be (current + 1,200) birr? Your monthly salary for the rural job would be (current + 1,500) birr? The equivalent question for doctors was similar, the only di erence being that the salary increments were 500 birr rather than 300 birr.1 When a health worker expressed a preference for the job in Addis Ababa even at the highest rural salary ("current salary plus 1,500 birr" for nurses and "current salary plus 2,500 birr" for doctors), the health worker was asked to write down the salary that would make him accept a rural post. In 2004 we also asked contingent valuation questions in order to identify the minimum salary for which the students would be willing to switch from a job in Addis Ababa to a job in a rural area, either 200 km or 500 km from Addis Ababa. The reference salary was then set equal to 700 birr for the nurses and 1,400 birr for the doctors; the salary increments were set equal to 100 birr for both nursing and medical students, and the maximum possible salary was set to 1,200 birr for the nurses and 2,100 birr for the doctors. In 2004, if the health workers were unwilling to take a rural post even when they were o ered maximum wages, we did not ask them to state the minimum wage they would require in order to accept the 52 Discovering the Real World 53 rural post; therefore the 2004 data are truncated at 1,200 birr for nurses and 2,100 birr for doctors [for details see Serneels et al. (2005, 2006)]. Note 1. In the pilot phase of the second wave of the survey we realized that increments of 300 birr were informative for the nurses but not for the doctors. Therefore we decided to adopt slightly different contingent valuation framings for nurses and doctors. APPENDIX E Contingent Valuation Question for Domestic Job versus Migration W e designed the contingent valuation questions with the aim of generating a set of specific and realistic decision choices for the health professionals. We set the reference salary equal to the health professionals' current salary rather than a hypothetical base salary because, a er running di erent versions of the questions during the pilot, we realized that referring to the current salary rendered the contingent valuation questions more realistic, leading to clear advantages in terms of the quality of the generated data. In order to identify the reservation wages that would induce a nurse to stay in Ethiopia if he or she had the chance to move abroad, we presented the nurses with questions of the following form: Imagine that you are o ered a job as a health worker in the public sector in Addis Ababa for life. Imagine that you are also given the possibility to emigrate to the United States. However, you do not know whether you will be able to find a job abroad, what type of job, and how much you will earn. What would you choose if... Your monthly salary for the job in Addis would be (current salary + 300) birr? Your monthly salary for the job in Addis would be (current salary + 600) birr? Your monthly salary for the job in Addis would be (current salary + 900) birr? Your monthly salary for the job in Addis would be (current salary + 1,200) birr? Your monthly salary for the job in Addis would be (current salary + 1,500) birr? Your monthly salary for the job in Addis would be (current salary + 1,800) birr? We asked the same questions to the doctors, changing the salary increments to 500 birr. We chose a public job in Addis Ababa as the reference job because we aimed to investigate the health professionals' preference for migration when the opportunity cost of migrating is very high. While designing the questions we assumed that holding a public post in Addis Ababa represents the preferred job situation for most health professionals. Ex post survey data suggest that more than 50% of the doctors and 36% of the nurses would prefer to work in Addis Ababa for the long term. 54 References Centre for National Health Development in Ethiopia. 2004. Health and Health Development Indicators, 2004­2005. The Earth Institute at Columbia University, New York. Clemens, M., and G. Pe ersson. 2008. "New Data on African Health Professionals Abroad." Human Resources for Health 6:1. Lindelow, M., and P. Serneels. 2006. "The Performance of Health Workers in Ethiopia: Results from Qualitative Research.". Social Science Medicine 62 (9): 2225-35. PAHO (Pan American Health Organization). 1998. "Human Resources: A Critical Factor in Health Sector Reform." Report of a meeting in San José, Costa Rica, December 3­5, 1997. Washington, DC. Serneels P., and M. Lindelow. 2005. "An Honourable Calling? Findings from the First Wave of a Cohort Study with Final Year Nursing and Medical Students in Ethiopia." Research report for the World Bank and the Ministry of Health, Ethiopia (forthcoming as an Africa Research Working Paper for the World Bank). Serneels P., M. Lindelow, J. Montalvo, and A. Barr 2007. "For Public Service or Money: Understanding Geographical Imbalances in the Health Workforce." Health Policy and Planning 22 (3): 128­38. Serra, D. 2006. Report on Mission to Addis Ababa, 31 July­5 August. Washington, DC: World Bank. World Bank. 2002. Public Health and World Bank Operations. Human Development Network, Health Nutrition and Population Series. Washington, DC: World Bank. World Bank. 2003.. Public Expenditure Review: Public Spending in the Social Sectors.. Washington, DC: World Bank. World Bank. 2007. Ethiopia Health Sector Development Program: Implementation Completion and Results Report., Report No: ICR0000383. Washington, DC: World Bank. WHO. 2000.) "What Resources Are Needed?" Chapter 4 in World Health Report 2000. Geneva: World Health Organization. WHO. 2006. World Health Report: Working Together for Health. Geneva: World Health Organization. 55 Eco-Audit Environmental Benefits Statement The World Bank is commi ed to preserving Endangered Forests and natural resources. We print World Bank Working Papers and Country Studies on postconsumer recycled paper, processed chlorine free. The World Bank has formally agreed to follow the recommended standards for paper usage set by Green Press Initiative--a nonprofit program supporting publishers in using fiber that is not sourced from Endangered Forests. For more information, visit www.greenpressinitiative.org. In 2008, the printing of these books on recycled paper saved the following: Net Greenhouse Trees* Solid Waste Water Total Energy Gases 289 8,011 131,944 27,396 92 mil. *40 feet in height and Pounds CO2 6­8 inches in Pounds Gallons BTUs Equivalent diameter Discovering the Real World is part of the World Bank Working Paper series. These papers are published to communicate the results of the Bank's ongoing research and to stimulate public discussion. This paper presents unique evidence on health workers' career choices in Ethiopia. It shows that challenges like health workers' limited willingness to work in rural areas, as well as their likelihood to migrate abroad vary substan- tially and are correlated with background, motivation, and job satisfaction. Governments in Africa have identified human resources for health as a priority to improve health outcomes. This study is a valuable resource to better understand health worker choices and help toward the design of more effective human resource policies. This working paper was produced as part of the World Bank's Africa Region Health Systems for Outcomes (HSO) Program. The Program, funded by the World Bank, the Government of Norway, the Government of the United Kingdom and the Global Alliance for Vaccines and Immunization (GAVI), focuses on strengthening health systems in Africa to reach the poor and achieve tan- gible results related to Health, Nutrition and Population. The main pillars and focus of the program center on knowledge and capacity building related to Human Resources for Health, Health Financing, Pharmaceuticals, Governance and Service Delivery, and Infrastructure and ICT. More information as well as all the products produced under the HSO program can be found online at www. worldbank.org/hso World Bank Working Papers are available individually or on standing order. This World Bank Working Paper series is also available online through the World Bank e-library (www.worldbank.org/elibrary). 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