World Bank Group Country Opinion Survey 2019: Brazil FY 2019 Brazil Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 July 2019 World Bank Group Country Opinion Survey 2019: Brazil Acknowledgements The Brazil Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Antonina Redko, Jessica Cameron, and Yulia Danilina oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, and Irina Popova provided data support. PORG acknowledges the significant contribution from Brazil country team and the independent fielding agency DataPoder360 Pesquisas, Jornalismo e Comunicação LTDA. In particular, PORG is grateful for the support from Maria Elisa Dias Diniz Costa (Senior Communications Officer) who coordinated the survey related activities from Brasilia, Brazil. 1 World Bank Group Country Opinion Survey 2019: Brazil Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Brazil.........................................................9 V. Overall Attitudes toward the World Bank Group .......................16 VI. Sectoral Effectiveness................................................................23 VII. How the World Bank Group Operates .......................................27 VIII. World Bank Group’s Knowledge and Instruments .....................33 IX. The Future Role of the World Bank Group in Brazil ...................37 X. Communication and Outreach ..................................................41 XI. Appendices ................................................................................46 BRAZIL 2 World Bank Group Country Opinion Survey 2019: Brazil I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Brazil perceive the WBG. The survey explored: ▪ General Issues Facing Brazil ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Effectiveness and Results ▪ The World Bank Group’s Knowledge Work and Activities ▪ Working with the World Bank Group ▪ The Future Role of the World Bank Group in Brazil ▪ Communication and Information Sharing ▪ Background Information II. Methodology From April to May 2019, 933 stakeholders of the WBG in Brazil were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a Minister; office of a Parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community-based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; judiciary branch; and other organizations. A total of 300 stakeholders participated in the survey (32% response rate). Respondents received the questionnaires via courier or the online survey platform Qualtrics. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’16 (response rate was 44%, N=248). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’16 COS report and the non- weighted data presented in appendices A, B, C, D and F. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (page 86). Note that the body of the report presents data on selected questions of the survey questionnaire. Please refer to Appendix A for data on all survey questions. Appendices B, C, D, E, and F present data on selected questions. Additional data breakdowns are available upon request. 3 World Bank Group Country Opinion Survey 2019: Brazil III. Demographics of the Sample Current Position ▪ For further analyses, some respondent groups were combined1. 1 Employees of ministries/ministerial departments/implementation agencies were combined with respondents from PMUs and consultants working on WBG projects; respondents from bilateral agencies were combined with those from multilateral agencies; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from private foundations, NGOs/community-based organizations, and faith-based groups were combined in the “CSO” category; and the small number of respondents from the office of the President/Prime Minister, offices of ministers, and the judiciary branch were included in the “Other” category. There were no respondents from trade unions and youth groups. 4 World Bank Group Country Opinion Survey 2019: Brazil III. Demographics of the Sample (continued) Area of Primary Specialization 5 World Bank Group Country Opinion Survey 2019: Brazil III. Demographics of the Sample (continued) Geographic Locations ▪ Geographic location comparisons can be found in Appendix C (page 76). Exposure to Agencies within the World Bank Group 6 World Bank Group Country Opinion Survey 2019: Brazil III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Impact of familiarity: Respondents’ ratings of familiarity with the WBG were significantly correlated with their ratings for the WBG’s overall effectiveness in Brazil. 7 World Bank Group Country Opinion Survey 2019: Brazil III. Demographics of the Sample (continued) Familiarity with the WBG vs. Other Development Banks2 ▪ Year comparison: Respondents in this year’s Country Survey had significantly higher level of familiarity with the Latin American Development Bank (CAF) than respondents in the FY’16 Country Survey. Respondents’ levels of familiarity with the World Bank Group (WBG) and Inter-American Development Bank (IDB/BID) were statistically similar in FY’16 and FY’19. 2 Means presented in the chart were calculated based on weighted data. See Appendix E (page 86) for details. 8 World Bank Group Country Opinion Survey 2019: Brazil IV. General Issues Facing Brazil Optimism for the Future of Brazil Perceptions of Economic Opportunity 9 World Bank Group Country Opinion Survey 2019: Brazil IV. General Issues Facing Brazil (continued) Perceptions of Improvement and Decline in Specific Areas 10 World Bank Group Country Opinion Survey 2019: Brazil IV. General Issues Facing Brazil (continued) Development Priority ▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that the most important development priorities in Brazil were “public sector governance/reform” (56%) and “education” (40%). 11 World Bank Group Country Opinion Survey 2019: Brazil IV. General Issues Facing Brazil (continued) What Would Contribute Most to Reducing Poverty ▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that the biggest contributors to poverty reduction in Brazil were “education” (65%), “equality of opportunity” (34%), “economic growth” (31%), and “job creation/employment” (30%). 12 World Bank Group Country Opinion Survey 2019: Brazil IV. General Issues Facing Brazil (continued) The Impact of Global Challenges on Brazil 13 World Bank Group Country Opinion Survey 2019: Brazil IV. General Issues Facing Brazil (continued) Trust in Institutions 14 World Bank Group Country Opinion Survey 2019: Brazil IV. General Issues Facing Brazil (continued) Trust in the Private Sector Civil Society Engagement 15 World Bank Group Country Opinion Survey 2019: Brazil V. Overall Attitudes toward the World Bank Group Attributions for Slow/Failed Reform Efforts 16 World Bank Group Country Opinion Survey 2019: Brazil V. Overall Attitudes toward the World Bank Group Overall Effectiveness of the World Bank Group vs. Other Development Banks3 (Indicator Question) Achieving Development Results (Indicator Question) 3 Means presented in the charts on this page were calculated based on weighted data. 17 World Bank Group Country Opinion Survey 2019: Brazil V. Overall Attitudes toward the World Bank Group (continued) Influence on Brazil’s Development Agenda (Indicator Question) WBG Staff Preparedness4 4 Means presented in the chart were calculated based on weighted data. 18 World Bank Group Country Opinion Survey 2019: Brazil V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups ▪ Stakeholder groups: Employees of ministries, PMUs, consultants on WBG supported projects had the highest mean ratings for the aggregated responses to the twenty-eight COS indicator questions, whereas respondents from academia had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (page 63). ▪ Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the twenty-eight COS indicator questions (mean rating = 7.5) compared to respondents who do not collaborate with the WBG (mean rating = 6.6). Responses for individual indicator questions by exposure to the WBG can be found in Appendix F (page 91). 19 World Bank Group Country Opinion Survey 2019: Brazil V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that the WBG’s greatest values to Brazil were its “financial resources” (48%), “capacity development” (39%), and “help to bring discipline/effective supervision to implementation of investment projects” (35%). 20 World Bank Group Country Opinion Survey 2019: Brazil V. Overall Attitudes toward the World Bank Group (continued) Effectiveness of WBG’s Instruments in Reducing Poverty ▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that the WBG’s most effective instruments in reducing poverty in Brazil were its “technical assistance” (40%), “investment lending” (40%), and “capacity development” (39%). 21 World Bank Group Country Opinion Survey 2019: Brazil V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that the WBG’s greatest weaknesses in its work in Brazil were being “too influenced by developed countries” (25%), “WBG’s processes too slow” (21%), that “WBG’s processes too complex” (19%), and “not enough public disclosure of its work” (17%). 22 World Bank Group Country Opinion Survey 2019: Brazil VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5 5 Means presented in this chart were calculated based on weighted data. 23 World Bank Group Country Opinion Survey 2019: Brazil VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6 6Note in the Appendix on the sectoral effectiveness (Appendix A, page 47) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 24 World Bank Group Country Opinion Survey 2019: Brazil VI. Sectoral Effectiveness (continued) Helping the Poorest7 The WBG’s Human Capital Investment 7 Percentages presented in the chart were calculated based on weighted data. 25 World Bank Group Country Opinion Survey 2019: Brazil VI. Sectoral Effectiveness (continued) The WBG Promoting Private Public Partnerships8 8 Means presented in the chart were calculated based on weighted data. 26 World Bank Group Country Opinion Survey 2019: Brazil VII. How the World Bank Group Operates The World Bank Group’s Work in Brazil: Year Comparison9 The World Bank Group’s Work in Brazil: Collaboration 9 Means in the chart were calculated based on weighted data. 27 World Bank Group Country Opinion Survey 2019: Brazil VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison10 10 Means in the chart were calculated based on weighted data. 28 World Bank Group Country Opinion Survey 2019: Brazil VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration 29 World Bank Group Country Opinion Survey 2019: Brazil VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison11 11 Means in the chart were calculated based on weighted data. 30 World Bank Group Country Opinion Survey 2019: Brazil VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration 31 World Bank Group Country Opinion Survey 2019: Brazil VII. How the World Bank Group Operates (continued) Selectivity of the World Bank Group’s Support12 12 Percentages presented in the chart were calculated based on weighted data. 32 World Bank Group Country Opinion Survey 2019: Brazil VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities 33 World Bank Group Country Opinion Survey 2019: Brazil VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Brazil’s Knowledge Needs13 (Indicator Question) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 13 Means in the charts on this page were calculated based on weighted data. 34 World Bank Group Country Opinion Survey 2019: Brazil VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities14 14 Means in the chart were calculated based on weighted data. 35 World Bank Group Country Opinion Survey 2019: Brazil VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Brazil’s Needs for Financial Instruments15 (Indicator Question) 15 Means in the chart were calculated based on weighted data. 36 World Bank Group Country Opinion Survey 2019: Brazil IX. The Future Role of the World Bank Group in Brazil Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that the WBG should “increase the level of capacity development in the country/invest in capacity building” (37%), “reduce the complexity of obtaining World Bank Group financing” (19%), and “reach out more to groups outside of Government” (19%). 37 World Bank Group Country Opinion Survey 2019: Brazil IX. The Future Role of the World Bank Group in Brazil (continued) The World Bank Group Should Collaborate More with … 38 World Bank Group Country Opinion Survey 2019: Brazil IX. The Future Role of the World Bank Group in Brazil (continued) Where the World Bank Group Should Focus its Resources ▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that the WBG should focus its resources on “education” (43%), “public sector governance/ reform” (31%), and “economic growth” (26%). ▪ Specialization: Respondents who identified their primary specialization of work as “water” (12% of the sample) were significantly more likely to indicate that the WBG should focus most of its resources on “water and sanitation,” compared to the rest of respondents in other areas of work (water specialists = 78%; others = 18%).16 16When more than 10% of the sample are respondents from a particular sector (see the full list of specialized areas in question H2 in Appendix G), analyses are done to see these respondents’ views about which areas the World Bank Group should focus most of its resources on. 39 World Bank Group Country Opinion Survey 2019: Brazil IX. The Future Role of the World Bank Group in Brazil (continued) Future Combination of the WBG Services 40 World Bank Group Country Opinion Survey 2019: Brazil X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 63) for all responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that they got most of their information about economic and social development issues in Brazil from “Internet” (63%) and “periodicals” (31%). 41 World Bank Group Country Opinion Survey 2019: Brazil X. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the previous FY’16 Country Survey indicated that they would prefer to receive information from the WBG through the “World Bank Group’s seminars/workshops/conferences” (50%). 42 World Bank Group Country Opinion Survey 2019: Brazil X. Communication and Outreach (continued) Access to Information17 Access to Information (continued) 17 Percentages presented in the charts on this page were calculated based on weighted data. 43 World Bank Group Country Opinion Survey 2019: Brazil X. Communication and Outreach (continued) WBG Interaction Frequency 44 World Bank Group Country Opinion Survey 2019: Brazil X. Communication and Outreach (continued) Frequency of Specific WBG Interactions 45 World Bank Group Country Opinion Survey 2019: Brazil XI. Appendices A. Responses to All Questions across All Respondents...................... 47 B. Responses to Selected Questions by Stakeholder Groups ............ 63 C. Responses to Indicator Questions by Geographic Location .......... 76 D. Responses to Selected Questions by Levels of Collaboration with the World Bank Group .......................................................... 79 E. Responses to Selected Questions by Year..................................... 86 F. Indicator Questions as a Function of Exposure to the WBG .......... 91 G. Brazil FY 2019 COS Questionnaire................................................. 92 BRAZIL 46 World Bank Group Country Opinion Survey 2019: Brazil Appendix A: Responses to All Questions across All Respondents (N=300) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Brazil Percentage of Respondents 1. When you think about the future in Brazil, are you … ? (N=300) Very pessimistic 20.0% Somewhat pessimistic 31.0% Somewhat optimistic 32.7% Very optimistic 9.7% Not sure 6.7% Percentage of Respondents 2. Do you think that economic opportunity for citizens in Brazil is … ? (N=300) Increasing 22.7% Decreasing 45.7% Staying about the same 31.7% 47 World Bank Group Country Opinion Survey 2019: Brazil A. General Issues Facing Brazil (continued) 3. Listed below are a number of development priorities in Brazil. Please identify which of the following you consider the most important development priorities Percentage of Respondents in Brazil. (Choose no more than THREE) (Responses Combined; N=299) Education 47.5% Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform, fiscal adjustment, 39.1% pension reform) Economic growth 28.1% Job creation/employment 16.4% Equality of opportunity (i.e., social inclusion) 16.4% Water and sanitation 15.4% Poverty reduction 15.1% Anti-corruption 12.4% Health 11.0% Crime and violence 10.7% Environmental sustainability 9.0% Urban development 8.0% Regulatory framework 7.7% Natural resource management (renewable/non-renewable) 6.7% Private sector development 6.4% Agriculture and rural development 6.0% Law and justice (e.g., judicial system) 5.4% Welfare of vulnerable population (afrodescendants, indigenous, quilombolas, 5.0% and other traditional communities) Transport (e.g., roads, bridges, transportation) 5.0% Social protection (e.g., pensions, targeted social assistance) 4.7% Climate change (e.g., mitigation, adaptation) 4.0% Foreign direct investment 3.3% Energy 2.7% Gender equity (closing the gap between women and men, and boys and girls) 2.3% Trade and exports 2.3% Global/regional integration 2.0% Information and communications technology 1.7% Financial markets 1.0% Disaster risk management 0.7% Communicable/non-communicable diseases 0.3% 48 World Bank Group Country Opinion Survey 2019: Brazil A. General Issues Facing Brazil (continued) 4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would Percentage of Respondents contribute most to reducing poverty in Brazil? (Choose no more than THREE) (Responses Combined; N=293) Education 52.6% Job creation/employment 38.2% Economic growth 35.8% Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform, fiscal adjustment, 26.3% pension reform) Equality of opportunity (i.e., social inclusion) 22.9% Water and sanitation 13.7% Social protection (e.g., pensions, targeted social assistance) 10.9% Anti-corruption 10.6% Health 9.9% Crime and violence 9.6% Urban development 9.6% Private sector development 9.6% Welfare of vulnerable population (afrodescendants, indigenous, quilombolas, and 5.8% other traditional communities) Agriculture and rural development 5.5% Transport (e.g., roads, bridges, transportation) 5.1% Environmental sustainability 4.1% Law and justice (e.g., judicial system) 3.8% Global/regional integration 3.4% Energy 3.1% Gender equity (closing the gap between women and men, and boys and girls) 2.7% Regulatory framework 2.7% Information and communications technology 2.0% Natural resource management (renewable/non-renewable) 2.0% Trade and exports 1.4% Climate change (e.g., mitigation, adaptation) 1.4% Foreign direct investment 1.4% Disaster risk management 0.7% Financial markets 0.7% Communicable/non-communicable diseases 0.0% 49 World Bank Group Country Opinion Survey 2019: Brazil A. General Issues Facing Brazil (continued) 5. When economic and/or social reform efforts fail or are slow to take place in Brazil, which of the following would you attribute this to? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=291) Political pressures and obstacles 45.0% Corruption 27.1% Inadequate level of capacity in the government 23.0% Reforms are not well thought out in light of country challenges 22.7% Inadequate level of citizen/civil society participation 21.0% Poor coordination within the government 15.8% Inadequate regulatory framework 13.1% Inadequate level of government accountability 10.7% Private sector involvement and/or influence 7.6% Other 4.5% Inadequate level of private sector participation 2.7% Inadequate level of donor coordination 0.7% 6. To what extent do you trust each of the following groups to do what is right? Degree (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 1. The national/federal government 277 5 4.69 2.45 2. Congress (i.e., Members of Parliament) 276 3 3.98 2.07 3. Bilateral organizations (e.g., DFID, JICA, GIZ, USAID) 242 36 6.19 2.14 4. The World Bank Group* 273 9 7.07 2.07 5. The International Monetary Fund 263 17 5.90 2.30 6. UN 265 12 6.51 2.21 7. Regional development banks 272 9 6.17 1.97 8. Brazil’s Central Bank 270 6 6.63 2.22 9. International private sector 267 10 5.97 2.28 10. Domestic private sector 272 6 5.63 2.24 11. International civil society (e.g., NGOs, CBOs) 266 9 6.24 1.93 12. Domestic civil society (e.g., NGOs, CBOs) 275 6 6.05 2.00 13. Faith-based institutions 265 9 4.98 2.38 14. Domestic traditional media and their web presence (e.g., newspapers, TV 276 3 5.46 2.21 stations, radio) 15. International media and their web presence 274 4 5.89 2.15 16. Web based media (i.e., blogs, social media, other web-based news and 272 8 4.67 2.35 information sources) 50 World Bank Group Country Opinion Survey 2019: Brazil A. General Issues Facing Brazil (continued) Direction Getting Getting Getting Getting 7. Please describe the direction Brazil is moving much somewhat Staying somewhat much in, when considering … ? worse worse the same better better 1. Human development (e.g., health, education, 28.3% 25.1% 28.3% 16.6% 1.8% and social protection) N=283 2. Equal opportunity for girls and boys, men and 19.8% 21.6% 29.7% 26.1% 2.8% women N=283 3. Growing Brazil’s economy in a way that leads 20.8% 26.1% 30.0% 21.2% 1.8% to jobs and employment N=283 4. The gap between the rich and the poor N=283 32.2% 28.6% 28.3% 9.2% 1.8% 5. Making government more effective N=283 23.0% 17.7% 29.7% 23.3% 6.4% 6. Anti-corruption N=283 12.7% 7.1% 23.7% 40.6% 15.9% 7. Attracting new sources of foreign investment 9.9% 19.4% 38.9% 28.6% 3.2% N=283 8. Natural resources management N=283 27.2% 26.5% 29.3% 14.1% 2.8% 9. Climate change N=283 30.4% 25.4% 31.8% 9.9% 2.5% 8. Listed below are global challenges. Which do you think have the most serious Percentage of Respondents impact on Brazil? (Choose no more than TWO) (Responses Combined; N=282) Crime and violence 46.1% Jobs/employment 45.7% The gap between the rich and the poor 36.2% Technology based disruption 14.5% Trade constraints 14.2% Environmental degradation 10.3% Geo political uncertainty 10.3% Climate change 9.9% Fragility in Brazil or neighboring countries 6.4% Migrants and refugees 3.5% 9. When thinking about development efforts in Brazil, do you think that civil Percentage of Respondents society (e.g., NGOs, CBOs) should … ? (N=280) Engage significantly less 3.2% Engage somewhat less 5.7% Engage somewhat more 17.5% Engage significantly more 59.6% Engage at the same level it does currently 8.2% Don't know 5.7% 10. To what extent do you trust domestic private sector to engage in public Percentage of Respondents service delivery in Brazil? (N=282) To a very low degree 9.6% To a somewhat low degree 38.7% To a somewhat high degree 37.6% To a very high degree 9.2% Don't know 5.0% 51 World Bank Group Country Opinion Survey 2019: Brazil A. General Issues Facing Brazil (continued) 11. To what extent do you trust international private sector to engage in public Percentage of Respondents service delivery in Brazil? (N=282) To a very low degree 11.7% To a somewhat low degree 33.0% To a somewhat high degree 38.7% To a very high degree 11.0% Don't know 5.7% B. Overall Attitudes toward the World Bank Group 1. How familiar are you with the work of these organizations in Brazil? Familiarity (1-Not familiar at all, 10-Extremely familiar) N Mean SD 1. World Bank Group (WBG) 279 6.64 2.37 2. Inter-American Development Bank (IDB/BID) 277 6.15 2.42 3. Latin American Development Bank (CAF) 276 4.46 2.69 2. Overall, please rate your impression of the effectiveness of these Effectiveness organizations in Brazil. (1-Not effective at all, 10-Very effective) N DK Mean SD 1. World Bank Group (WBG)* 258 20 7.03 1.91 2. Inter-American Development Bank (IDB/BID) 245 33 6.77 1.89 3. Latin American Development Bank (CAF) 171 101 5.47 2.17 Staff Preparedness N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Brazil solve its most complicated development 258 20 7.98 1.86 challenges? (1-To no degree at all, 10-To a very significant degree) 52 World Bank Group Country Opinion Survey 2019: Brazil B. Overall Attitudes toward the World Bank Group (continued) 4. When thinking about how the World Bank Group can have the most impact on development results in Brazil, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge Percentage of Respondents services) in Brazil? (Choose no more than THREE) (Responses Combined; N=273) Education 37.0% Water and sanitation 25.6% Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform, fiscal adjustment, 25.3% pension reform) Poverty reduction 22.0% Economic growth 19.8% Urban development 13.2% Environmental sustainability 12.8% Regulatory framework 12.5% Job creation/employment 12.5% Equality of opportunity (i.e., social inclusion) 10.6% Health 9.2% Transport (e.g., roads, bridges, transportation) 9.2% Natural resource management (renewable/non-renewable) 8.8% Climate change (e.g., mitigation, adaptation) 7.7% Private sector development 7.3% Crime and violence 7.0% Agriculture and rural development 7.0% Welfare of vulnerable population (afrodescendants, indigenous, quilombolas, 7.0% and other traditional communities) Anti-corruption 6.6% Energy 5.9% Global/regional integration 4.4% Foreign direct investment 4.0% Information and communications technology 4.0% Social protection (e.g., pensions, targeted social assistance) 3.3% Trade and exports 3.3% Financial markets 2.6% Disaster risk management 2.6% Gender equity (closing the gap between women and men, and boys and girls) 1.8% Law and justice (e.g., judicial system) 1.5% Communicable/non-communicable diseases 0.0% 53 World Bank Group Country Opinion Survey 2019: Brazil B. Overall Attitudes toward the World Bank Group (continued) 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=267) activity do you believe is of greatest VALUE and which Greatest Second Greatest activity is of second greatest value in Brazil? Value Value Combined Financial resources 24.7% 12.9% 37.6% Capacity development related to World Bank Group 14.6% 18.9% 33.5% supported projects Policy advice, studies, analyses 19.9% 13.3% 33.1% Implementation support 5.6% 15.9% 21.5% Promoting knowledge sharing 6.7% 9.1% 15.8% Technical assistance 7.9% 7.6% 15.4% Mobilizing third party financial resources 7.5% 6.8% 14.3% Data and statistics 5.2% 4.5% 9.8% Bringing together different groups of stakeholders 3.4% 3.8% 7.2% Reaching out to general public and advocating for reforms 2.6% 4.2% 6.8% Donor coordination 0.7% 2.3% 3.0% Other 1.1% 0.8% 1.9% 6. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Brazil? (Choose no more than TWO) (Responses Combined; N=267) World Bank Group’s processes too slow and complex 31.1% Not enough public disclosure of its work 21.7% Don’t know 14.6% Not adequately sensitive to political/social realities in Brazil 13.9% Not willing to honestly criticize policies and reform efforts in the country 12.4% Not adequately flexible 12.4% Too influenced by developed countries 11.2% Not aligned with country priorities 7.9% Not sufficiently focused on sustainable results 6.0% Arrogant in its approach 5.6% Not collaborating enough with private sector 4.9% Not collaborating enough with civil society (e.g., NGOs, CBOs) 4.9% Other 4.5% Not client focused 3.0% Inadequate World Bank Group’s staffing in Brazil 1.9% Staff too inaccessible 1.9% Not collaborating enough with partners such as bilaterals, multilaterals, trust 1.5% funds, UN 7. To what extent do you believe that the World Bank Group’s work and Percentage of Respondents support help the poorest in Brazil? (Select only ONE response) (N=261) To a fully sufficient degree 5.4% To a somewhat sufficient degree 35.6% To a somewhat insufficient degree 31.4% To a very insufficient degree 15.7% Don’t know 11.9% 54 World Bank Group Country Opinion Survey 2019: Brazil B. Overall Attitudes toward the World Bank Group (continued) 8. From your perspective, which of the following best describes the World Bank Group’s current emphasis on investing in human capital (e.g., education, Percentage of Respondents health, social protection)? (N=259) Increased its emphasis recently 16.2% Decreased its emphasis recently 15.4% Emphasis has remained pretty consistent over time 26.6% Don’t know 41.7% 9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in Percentage of Respondents your country? (Choose no more than TWO) (Responses Combined; N=259) Local government 51.0% Academia/think tanks/research institutes 30.9% Private sector 23.2% NGOs/Community Based Organizations 22.8% Beneficiaries 14.7% Parliament 13.9% Foundations 12.4% Youth/university groups 7.3% Donor community 5.0% Media 3.9% Other 3.9% Don’t know 1.9% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Brazil? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. Overall the World Bank Group currently plays a relevant role in development 249 13 6.55 2.22 in Brazil* 11. The World Bank Group’s work is aligned with what I consider the 244 18 6.65 2.17 development priorities for Brazil* To what extent is the World Bank Group an effective development partner in Degree Brazil, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 12. Responsiveness to needs* 206 33 6.29 2.05 13. Flexibility (in terms of the institution’s products and services)* 206 35 5.72 2.04 14. Flexibility (in terms of changing country circumstances)* 199 39 5.83 2.10 15. Being inclusive* 199 39 6.65 2.29 16. Openness (sharing data and other information)* 216 21 7.19 2.06 17. Collaboration with the Government* 211 26 7.41 1.87 18. The speed in which it gets things accomplished on the ground* 213 27 5.55 2.13 19. Helping to bring discipline/effective supervision to implementation of 212 26 7.08 1.98 investment projects* 20. Collaboration with civil society* 201 37 6.37 2.09 21. Staff accessibility* 194 41 7.06 2.11 22. Collaboration with other donors and development partners* 172 64 6.67 2.06 23. Collaboration with the private sector* 165 69 6.44 1.94 24. Straightforwardness and honesty* 214 23 7.71 2.16 25. Treating clients and stakeholders in Brazil with respect* 209 28 8.06 1.97 26. Being a long-term partner* 216 23 8.05 2.01 55 World Bank Group Country Opinion Survey 2019: Brazil B. Overall Attitudes toward the World Bank Group (continued) 27. Which World Bank Group’s instruments do you believe are the MOST Percentage of Respondents effective in reducing poverty in Brazil? (Choose no more than TWO) (Responses Combined; N=248) Investment lending (financing specific projects) 44.8% Technical assistance (advice, best practice, international experience, etc.) 43.5% Capacity development 25.4% Policy based lending/budget support to the Government 21.8% Knowledge products/services (analytical work, studies, surveys, etc.) 21.4% Multi-sectoral approaches 21.4% Trust Fund management 5.6% Other 1.6% Don’t know 1.2% C. World Bank Group’s Effectiveness and Results 1. How EFFECTIVE do you believe the World Bank Group is in terms of the work Effectiveness it does in the following areas of development in Brazil? (1-Not effective at all, 10- Very effective) N DK Mean SD 1. Social protection (e.g., pensions, targeted social assistance) 91 136 5.59 2.14 2. Gender equity (closing the gap between women and men, and boys and 115 114 6.53 2.24 girls) 3. Private sector development 114 109 6.12 1.85 4. Education 150 78 6.53 2.02 5. Public sector governance/reform (i.e., government effectiveness, public 161 66 6.94 1.87 financial management, public expenditure, fiscal system reform) 6. Global/regional integration 141 86 6.85 2.06 7. Welfare of vulnerable population (afrodescendants, indigenous, 122 105 6.55 2.34 quilombolas, and other traditional communities) 8. Urban development 152 74 7.02 1.94 9. Energy 116 108 6.67 2.06 10. Water and sanitation 156 70 7.25 2.12 11. Regulatory framework 130 94 6.76 2.12 12. Job creation/employment 125 99 6.03 2.39 13. Health 118 105 6.53 2.30 14. Financial markets 92 128 6.12 2.22 15. Transport (e.g., roads, bridges, transportation) 127 95 6.65 2.30 16. Agriculture and rural development 122 102 6.79 2.20 17. Trade and exports 94 126 6.18 2.11 18. Crime and violence 82 136 5.40 2.31 19. Natural resource management (renewable/non-renewable) 136 88 6.99 2.44 20. Climate change (e.g., mitigation, adaptation) 139 85 7.12 2.23 21. Poverty reduction 145 77 6.76 2.39 22. Anti-corruption 96 126 5.91 2.66 23. Law and justice (e.g., judicial system) 81 140 5.32 2.54 24. Economic growth 145 78 6.59 2.21 25. Disaster risk management 94 128 5.98 2.59 26. Equality of opportunity (i.e., social inclusion) 128 97 6.66 2.38 27. Communicable/non-communicable diseases 79 141 6.11 2.55 28. Information and communications technology 93 129 6.54 2.39 29. Foreign direct investment 96 125 6.34 2.23 30. Environmental sustainability 141 82 7.29 2.26 56 World Bank Group Country Opinion Survey 2019: Brazil C. World Bank Group’s Effectiveness and Results (continued) Achieving Development Results N DK Mean SD 2. To what extent does the World Bank Group’s work help to achieve development results in Brazil?* (1-To no degree at all, 10-To a very significant 234 10 6.71 2.01 degree) Influencing the Development Agenda N DK Mean SD 3. To what extent does the World Bank Group influence the development 227 16 6.57 1.94 agenda in Brazil?* (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Brazil? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 4. The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program-for-Results, etc.) meet the 218 26 5.97 2.25 needs of Brazil* 5. The World Bank Group meets Brazil’s needs for knowledge services (e.g., 221 21 6.96 1.94 research, analysis, data, technical assistance)* D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=238) Weekly 7.1% Monthly 17.6% A few times a year 50.4% Rarely 20.6% Never 4.2% In Brazil, to what extent do you believe that the World Bank Gr oup’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 177 54 6.86 2.03 3. Include appropriate level of stakeholder involvement during preparation 173 57 6.99 2.02 4. Lead to practical solutions 191 37 6.47 2.19 5. Are source of relevant information on global good practices 204 27 7.87 1.73 6. Are adequately disseminated 198 31 6.29 2.08 7. Are translated enough into local language 187 40 7.45 2.24 8. Are adaptable to Brazil’s specific development challenges and country 192 36 6.97 2.08 circumstances* 9. Are accessible (well written and easy to understand) 200 29 7.62 2.12 Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your 217 16 7.13 1.94 country?* (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?* (1-Very low technical quality, 10-Very high 217 17 7.88 1.57 technical quality) 57 World Bank Group Country Opinion Survey 2019: Brazil E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 159 66 6.47 2.36 2. The World Bank Group effectively monitors and evaluates the projects and 186 39 7.56 1.91 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 160 63 6.82 2.06 4. The World Bank Group’s Environmental and Social Framework requirements 148 76 6.95 2.19 are reasonable 5. The World Bank Group’s conditions on its lending are reasonable 155 69 7.06 1.92 6. The World Bank Group takes decisions quickly in Brazil* 163 61 6.09 2.36 7. Working with the World Bank Group increases Brazil’s institutional capacity 194 29 8.03 1.99 8. Where country systems (e.g., procurement, financial management, etc.) are 142 83 7.36 2.09 adequate, the World Bank Group makes appropriate use of them* 9. The World Bank Group provides effective implementation support (i.e., 176 50 7.64 1.97 supervision of projects) Private Public Partnerships N DK Mean SD 10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Brazil? (1-To no 184 44 7.07 1.98 degree at all, 10-To a very significant degree) 11. Which of the following best describes the World Bank Group’s support in Percentage of Respondents Brazil? (Select only one response) (N=231) The World Bank Group is sufficiently selective and focuses on the most important 48.9% development challenges in Brazil The World Bank Group is not sufficiently selective in Brazil, and it is involved in 19.9% too many areas of development. Don’t know 31.2% F. The Future Role of the World Bank Group in Brazil 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Brazil? (Choose no more than TWO) (Responses Combined; N=230) Increase the level of capacity development in the country 26.1% Reduce the complexity of obtaining World Bank Group financing 21.3% Collaborate more effectively with Government clients (e.g., national, state, local) 19.1% Engage more effectively with civil society (e.g., NGOs, CBOs) 15.2% Offer more innovative knowledge services 15.2% Help to bring discipline/effective supervision to implementation of World Bank 14.8% Group projects Offer more innovative financial products 13.9% Provide more adequate data/knowledge/statistics/figures on Brazil’s economy 12.6% Engage more directly with beneficiaries 11.7% Work faster 11.3% Engage more effectively with private sector 8.3% Improve the quality of its experts as related to Brazil’s specific challenges 5.2% Engage more effectively with partners such as bilaterals, multilaterals, trust 4.8% funds, UN Ensure greater selectivity in its work 4.8% Other 1.7% 58 World Bank Group Country Opinion Survey 2019: Brazil F. The Future Role of the World Bank Group in Brazil (continued) 2. When considering the combination of services that the World Bank Group offers in Brazil, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more Percentage of Respondents of in Brazil? (Select only ONE response) (N=232) Financial services 30.6% Knowledge products 28.4% Convening services 7.3% None of the above 2.2% The combination is appropriate for Brazil 12.1% Reaching out to general public and advocating for reforms 11.2% Don’t know 8.2% G. Communication and Information Sharing Percentage of Respondents 1. How frequently do you interact with the World Bank Group now in Brazil? (N=236) Never 10.2% Less than once a year 8.9% Once a year to a few times a year 40.3% Less than once a month 13.1% At least once a month 18.6% At least once a week 8.9% 2. How do you get most of your information about economic and social Percentage of Respondents development issues in Brazil? (Choose no more than TWO) (Responses Combined; N=236) Internet 67.8% Local newspapers 37.7% Periodicals 22.9% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 22.5% Local television 14.4% International newspapers 8.1% Other 6.8% Local radio 3.0% International television 1.3% International radio 0.0% 3. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=234) World Bank Group’s seminars/workshops/conferences 39.7% e-Newsletters 32.9% World Bank Group’s publications and other written materials 29.9% World Bank Group’s website 28.6% Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 26.1% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 23.9% 4. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents Group website? (N=226) High speed/WiFi 97.8% Dial-up 2.2% 59 World Bank Group Country Opinion Survey 2019: Brazil G. Communication and Information Sharing (continued) 5. Over the past SIX MONTHS, on average how often did Percentage of Respondents you do any of the following related to the World Bank Every few Every few Every few Group (WBG)? days weeks months Not at all Read, viewed or heard a story about the WBG in local media 3.2% 12.3% 56.6% 27.9% (newspaper, magazine, TV, radio) N=219 Read, viewed or heard a story about the WBG in global 3.2% 10.2% 60.6% 25.9% media (newspaper, magazine, TV, radio) N=216 Interacted with the WBG on Social Media (e.g. read a post 2.8% 8.8% 26.9% 61.6% or tweet, liked, commented, shared, retweeted) N=216 Visited a WBG website (e.g. read a blog, used data) N=214 4.2% 15.9% 54.7% 25.2% Attended an event/conference hosted by the WBG N=213 0.5% 3.3% 44.6% 51.6% Watched a webinar or online event hosted by the WBG 1.4% 2.8% 24.1% 71.7% N=212 Read some or all of a WBG research paper or publication 1.4% 16.1% 57.3% 25.1% N=211 Met professionally with WBG staff N=217 1.4% 8.3% 54.8% 35.5% Read a WBG e-newsletter N=217 1.4% 7.8% 46.5% 44.2% 6. Have you requested information from the World Bank Group on its activities Percentage of Respondents in the past year? (N=219) Yes 42.0% No 58.0% Percentage of Respondents 7. Were you able to obtain this information? (N=102) Yes 95.1% No 4.9% 60 World Bank Group Country Opinion Survey 2019: Brazil H. Background Information 1. Which of the following best describes your current affiliation? Percentage of Respondents (Select only ONE response) (N=294) Local Government Office or Staff 15.0% Employee of a Ministry, Ministerial Department or Implementation Agency 11.9% NGO/Community Based Organization 11.6% Academia/Research Institute/Think Tank 9.9% PMU overseeing implementation of project/ Consultant/Contractor working on 9.2% World Bank Group supported project/program Private Sector Organization 7.1% Independent Government Institution (i.e., Regulatory Agency, Central 6.5% Bank/oversight institution) Financial Sector/Private Bank 5.8% Media (press, radio, TV, web, etc.) 5.4% Office of Parliamentarian 5.1% Private Foundation 2.4% Office of Minister 2.0% Bilateral Agency 2.0% Multilateral Agency 1.7% Judiciary Branch 1.7% Other 1.7% Faith-Based Group 0.7% Office of the President, Prime Minister 0.3% Trade Union 0.0% Youth Group 0.0% 2. Please identify the primary specialization of your work. Percentage of Respondents (Select only ONE response) (N=292) Generalist (specialized in multiple sectors) 13.7% Water 11.6% Macroeconomics and fiscal management 9.6% Environment and natural resources 8.9% Finance and markets 8.2% Urban, rural, and social development 7.5% Education 6.2% Health, nutrition, and population 5.5% Governance 4.8% Other 4.5% Public-private partnerships 4.1% Agriculture 3.8% Social protection and labor 2.1% Trade and competitiveness 2.1% Fragility, conflict and violence 1.7% Transport and ICT 1.7% Poverty 1.7% Energy and extractives 1.4% Climate change 0.7% Gender 0.3% Jobs 0.0% 61 World Bank Group Country Opinion Survey 2019: Brazil H. Background Information (continued) 3. Currently, do you professionally collaborate/work with the World Bank Percentage of Respondents Group (IBRD, IFC, MIGA, ICSID) in your country? (N=293) Yes 32.1% No 67.9% 4. If yes, which of the following agencies of the World Bank Group do you Percentage of Respondents primarily collaborate/work with in Brazil? (Select only ONE response) (N=94) The World Bank (IBRD) 89.4% The International Finance Corporation (IFC) 10.6% The Multilateral Investment Guarantee Agency (MIGA) 0.0% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=104) Yes 28.8% No 71.2% 6. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Brazil? (Choose no more than TWO) (Responses Combined; N=294) Engage in World Bank Group related/sponsored events/activities 40.1% Collaborate as part of my professional duties 37.8% Use World Bank Group reports/data 35.0% Use World Bank Group website for information, data, research, etc. 22.4% Observer (i.e., follow in media, discuss in informal conversations, etc.) 18.4% Percentage of Respondents 7. What’s your gender? (N=296) Female 30.4% Male 69.6% Percentage of Respondents 8. What’s your age? (N=297) 25 and under 1.0% 26-35 15.8% 36-45 28.3% 46-55 25.3% 56 and above 29.6% Percentage of Respondents 9. Which best represents your geographic location? (N=296) Southeast 32.1% Center-West 31.1% Northeast 24.7% South 7.8% North 4.4% 62 World Bank Group Country Opinion Survey 2019: Brazil Appendix B: Responses to Selected Questions by Stakeholder Groups18  Office of Parliamentarian N=15  Employee of a Ministry/PMU/Consultant on WBG Project N= 62  Local Government N=44  Bilateral/Multilateral Agency N=11  Private Sector/Financial Sector/Private Bank N=38  CSO N=43  Media N=16  Independent Government Institution N=19  Academia N=29  Other19 N=17 A. General Issues facing Brazil When you think about the future in Brazil, are you … ?* Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant Local Multilateral Financial Sector/ Government Percentage of Respondents Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Very pessimistic 33.3% 16.1% 18.2% 9.1% 7.9% 32.6% 25.0% 10.5% 34.5% 11.8% Somewhat pessimistic 26.7% 24.2% 34.1% 27.3% 34.2% 25.6% 56.3% 47.4% 37.9% 11.8% Somewhat optimistic 13.3% 37.1% 34.1% 36.4% 39.5% 25.6% 12.5% 36.8% 27.6% 52.9% Very optimistic 6.7% 16.1% 6.8% 27.3% 10.5% 9.3% 0.0% 0.0% 0.0% 17.6% Not sure 20.0% 6.5% 6.8% 0.0% 7.9% 7.0% 6.3% 5.3% 0.0% 5.9% *Significantly different between stakeholder groups 18 Only 294 respondents provided information about their current positions (question H1 in the questionnaire). Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 19 Includes the following categories: Office of the President, Prime Minister (N=1), Office of Minister (N=6), Judiciary Branch (N=5), and Other (N=5). 63 World Bank Group Country Opinion Survey 2019: Brazil A. General Issues facing Brazil (continued) Listed below are a number of development priorities in Brazil. Please identify which of the following you consider the most important development priorities in Brazil. (Choose no more than THREE) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Percentage of Respondents Office of PMU/Consultant Local Multilateral Financial Sector/ Government (Responses combined) Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Urban development* 33.3% 6.5% 15.9% 9.1% 2.6% 4.8% 6.3% 0.0% 3.4% 5.9% Energy 6.7% 1.6% 0.0% 0.0% 5.3% 0.0% 0.0% 0.0% 6.9% 11.8% Water and sanitation 6.7% 19.4% 15.9% 27.3% 10.5% 21.4% 0.0% 21.1% 17.2% 0.0% Regulatory framework 26.7% 3.2% 6.8% 0.0% 15.8% 2.4% 6.3% 10.5% 6.9% 11.8% Private sector development 6.7% 12.9% 4.5% 0.0% 10.5% 2.4% 6.3% 0.0% 0.0% 0.0% Education 46.7% 48.4% 63.6% 45.5% 31.6% 33.3% 62.5% 52.6% 44.8% 58.8% Public sector governance/reform 26.7% 41.9% 36.4% 27.3% 52.6% 38.1% 25.0% 26.3% 44.8% 52.9% Financial markets 6.7% 1.6% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% 0.0% 0.0% Social protection 6.7% 1.6% 4.5% 0.0% 2.6% 7.1% 0.0% 0.0% 17.2% 5.9% Gender equity (closing the gap between women 0.0% 1.6% 0.0% 0.0% 7.9% 4.8% 0.0% 0.0% 0.0% 5.9% and men, and boys and girls) Global/regional integration* 0.0% 1.6% 0.0% 18.2% 0.0% 0.0% 0.0% 0.0% 3.4% 11.8% Welfare of vulnerable population* 0.0% 3.2% 6.8% 9.1% 2.6% 16.7% 0.0% 0.0% 0.0% 5.9% Job creation/employment 20.0% 22.6% 15.9% 18.2% 7.9% 14.3% 6.3% 10.5% 24.1% 17.6% Health 13.3% 6.5% 15.9% 0.0% 7.9% 16.7% 12.5% 26.3% 6.9% 5.9% Transport* 13.3% 0.0% 15.9% 0.0% 5.3% 0.0% 6.3% 5.3% 6.9% 0.0% Law and justice 0.0% 3.2% 6.8% 0.0% 10.5% 2.4% 6.3% 5.3% 13.8% 0.0% Economic growth* 6.7% 37.1% 18.2% 36.4% 47.4% 16.7% 18.8% 42.1% 27.6% 23.5% Disaster risk management 0.0% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% 3.4% 0.0% Equality of opportunity* 0.0% 11.3% 18.2% 27.3% 5.3% 19.0% 50.0% 21.1% 24.1% 5.9% Crime and violence 6.7% 4.8% 6.8% 0.0% 13.2% 9.5% 31.3% 21.1% 10.3% 11.8% Natural resource management (renewable/non- 6.7% 6.5% 6.8% 0.0% 0.0% 16.7% 12.5% 0.0% 6.9% 5.9% renewable) Climate change 0.0% 6.5% 2.3% 0.0% 2.6% 9.5% 0.0% 10.5% 0.0% 0.0% Foreign direct investment 13.3% 1.6% 0.0% 0.0% 7.9% 0.0% 6.3% 0.0% 3.4% 11.8% Agriculture and rural development* 20.0% 8.1% 2.3% 36.4% 2.6% 2.4% 6.3% 0.0% 0.0% 5.9% Trade and exports 0.0% 3.2% 2.3% 9.1% 2.6% 0.0% 0.0% 0.0% 3.4% 5.9% Poverty reduction 20.0% 14.5% 13.6% 18.2% 10.5% 14.3% 25.0% 21.1% 13.8% 17.6% Anti-corruption 0.0% 12.9% 11.4% 0.0% 21.1% 16.7% 6.3% 15.8% 6.9% 5.9% Communicable/non-communicable diseases* 6.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 1.6% 0.0% 0.0% 0.0% 4.8% 0.0% 5.3% 0.0% 5.9% Environmental sustainability* 0.0% 9.7% 4.5% 18.2% 5.3% 26.2% 6.3% 0.0% 0.0% 5.9% *Significantly different between stakeholder groups 64 World Bank Group Country Opinion Survey 2019: Brazil A. General Issues facing Brazil (continued) When economic and/or social reform efforts fail or are slow to take place in Brazil, which of the following would you attribute this to? (Choose no more than TWO) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Percentage of Respondents Office of PMU/Consultant Local Multilateral Financial Sector/ Government (Responses combined) Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Corruption 26.7% 23.3% 17.1% 27.3% 29.7% 42.9% 33.3% 11.1% 13.8% 41.2% Private sector involvement and/or influence 13.3% 6.7% 7.3% 0.0% 8.1% 14.3% 6.7% 0.0% 6.9% 5.9% Inadequate regulatory framework 6.7% 11.7% 19.5% 27.3% 18.9% 7.1% 6.7% 11.1% 10.3% 17.6% Inadequate level of citizen/civil society 6.7% 25.0% 22.0% 9.1% 24.3% 23.8% 13.3% 16.7% 20.7% 29.4% participation Inadequate level of donor coordination 6.7% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% Reforms are not well thought out in light of 6.7% 25.0% 24.4% 27.3% 27.0% 11.9% 20.0% 33.3% 27.6% 23.5% country challenges Poor coordination within the government* 40.0% 15.0% 9.8% 27.3% 18.9% 0.0% 26.7% 16.7% 20.7% 17.6% Inadequate level of government accountability 6.7% 10.0% 22.0% 18.2% 2.7% 19.0% 0.0% 11.1% 6.9% 0.0% Political pressures and obstacles 13.3% 55.0% 46.3% 36.4% 37.8% 38.1% 40.0% 55.6% 65.5% 47.1% Inadequate level of private sector participation 6.7% 3.3% 0.0% 0.0% 2.7% 2.4% 0.0% 5.6% 0.0% 5.9% Inadequate level of capacity in the government 26.7% 20.0% 24.4% 27.3% 18.9% 31.0% 33.3% 27.8% 17.2% 5.9% Other 13.3% 3.3% 4.9% 0.0% 5.4% 2.4% 6.7% 0.0% 6.9% 0.0% *Significantly different between stakeholder groups Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant on Local Multilateral Financial Sector/ Government Parliamentarian WBG Project Government Agency Private Bank CSO Media Institution Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you trust each of the following groups to do what is right? - The 12 6.42 1.83 58 7.59 1.72 40 7.53 1.83 11 7.64 1.43 36 6.89 2.46 40 6.68 2.45 15 6.27 2.22 17 7.29 1.72 25 6.68 2.12 14 7.07 1.59 World Bank Group (1-To no degree at all, 10-To a very significant degree) B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Brazil? (1-Not familiar at all, 10-Extremely familiar) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant on Local Multilateral Financial Sector/ Government Parliamentarian WBG Project Government Agency Private Bank CSO Media Institution Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group (WBG)* 14 3.86 2.41 59 7.36 2.06 41 7.12 2.12 11 6.36 2.29 37 6.65 2.20 39 5.74 2.50 14 6.36 2.62 18 6.94 2.24 27 7.04 2.19 15 7.07 2.40 Inter-American Development Bank (IDB/BID)* 14 3.93 2.59 58 6.57 2.22 41 6.59 2.22 10 6.90 1.79 37 6.41 2.07 39 5.28 2.65 14 5.29 2.84 18 6.17 2.12 27 6.70 2.57 15 6.60 2.29 Latin American Development Bank (CAF)* 14 2.57 2.44 58 4.00 2.73 40 4.95 2.66 10 5.60 2.27 37 5.22 2.74 39 3.82 2.34 14 3.43 2.62 18 3.83 2.66 27 5.52 2.59 15 5.60 2.35 *Significantly different between stakeholder groups 65 World Bank Group Country Opinion Survey 2019: Brazil B. Overall Attitudes toward the World Bank Group (continued) Overall, please rate your impression of the effectiveness of these organizations in Brazil. (1-Not effective at all, 10-Very effective) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant on Local Multilateral Financial Sector/ Government Parliamentarian WBG Project Government Agency Private Bank CSO Media Institution Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group (WBG)* 10 5.90 2.18 58 7.91 1.34 38 7.47 1.66 9 7.22 1.09 35 6.66 1.78 36 6.28 2.04 13 6.00 2.24 18 7.22 2.16 23 6.26 2.16 14 7.79 0.89 Inter-American Development Bank (IDB/BID)* 10 6.30 2.06 53 7.15 1.84 38 7.34 1.76 9 7.11 1.17 35 6.49 1.85 33 5.85 1.87 11 6.00 2.00 17 7.12 1.87 22 6.27 1.86 14 8.00 1.30 Latin American Development Bank (CAF) 6 5.83 2.56 31 5.45 2.39 23 6.57 2.25 8 6.38 2.07 30 5.43 1.96 24 5.00 1.96 9 4.67 1.66 10 5.30 2.11 20 5.10 2.29 8 5.75 1.67 *Significantly different between stakeholder groups 66 World Bank Group Country Opinion Survey 2019: Brazil B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Brazil, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Brazil? (Choose no more than THREE) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Percentage of Respondents Office of PMU/Consultant Local Multilateral Financial Sector/ Government (Responses combined) Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Private sector development* 28.6% 6.8% 7.3% 0.0% 8.6% 0.0% 15.4% 5.9% 0.0% 13.3% Education 35.7% 37.3% 51.2% 50.0% 40.0% 30.8% 15.4% 35.3% 33.3% 26.7% Climate change 0.0% 6.8% 2.4% 0.0% 5.7% 15.4% 7.7% 17.6% 14.8% 0.0% Urban development 21.4% 15.3% 19.5% 10.0% 5.7% 5.1% 23.1% 17.6% 14.8% 6.7% Law and justice 7.1% 0.0% 2.4% 0.0% 5.7% 0.0% 0.0% 0.0% 0.0% 0.0% Financial markets 14.3% 1.7% 0.0% 10.0% 0.0% 5.1% 0.0% 0.0% 3.7% 0.0% Social protection 7.1% 1.7% 0.0% 10.0% 0.0% 2.6% 0.0% 11.8% 7.4% 6.7% Gender equity (closing the gap between women 0.0% 3.4% 0.0% 10.0% 0.0% 2.6% 0.0% 0.0% 3.7% 0.0% and men, and boys and girls) Energy 21.4% 3.4% 7.3% 10.0% 2.9% 2.6% 0.0% 0.0% 7.4% 20.0% Water and sanitation 14.3% 33.9% 29.3% 10.0% 22.9% 15.4% 23.1% 23.5% 33.3% 26.7% Regulatory framework 14.3% 10.2% 4.9% 10.0% 22.9% 5.1% 15.4% 11.8% 18.5% 26.7% Job creation/employment 14.3% 11.9% 19.5% 10.0% 14.3% 10.3% 15.4% 11.8% 7.4% 6.7% Health 0.0% 10.2% 12.2% 0.0% 11.4% 5.1% 7.7% 23.5% 11.1% 0.0% Public sector governance/reform* 14.3% 27.1% 41.5% 0.0% 28.6% 10.3% 23.1% 29.4% 14.8% 46.7% Global/regional integration 0.0% 5.1% 4.9% 0.0% 5.7% 0.0% 15.4% 0.0% 3.7% 13.3% Crime and violence 7.1% 5.1% 4.9% 0.0% 5.7% 10.3% 7.7% 11.8% 11.1% 6.7% Natural resource management (renewable/non- 0.0% 10.2% 7.3% 10.0% 5.7% 20.5% 0.0% 0.0% 7.4% 6.7% renewable) Anti-corruption 7.1% 1.7% 2.4% 20.0% 8.6% 10.3% 0.0% 17.6% 3.7% 13.3% Foreign direct investment 7.1% 3.4% 0.0% 0.0% 11.4% 2.6% 15.4% 0.0% 0.0% 6.7% Environmental sustainability* 0.0% 13.6% 2.4% 10.0% 11.4% 33.3% 7.7% 11.8% 14.8% 6.7% Transport 0.0% 11.9% 14.6% 10.0% 11.4% 2.6% 7.7% 5.9% 7.4% 6.7% Agriculture and rural development 14.3% 8.5% 12.2% 20.0% 5.7% 5.1% 0.0% 0.0% 0.0% 6.7% Trade and exports* 21.4% 1.7% 0.0% 0.0% 0.0% 2.6% 7.7% 5.9% 7.4% 0.0% Economic growth 14.3% 25.4% 22.0% 20.0% 25.7% 10.3% 7.7% 17.6% 22.2% 6.7% Disaster risk management 0.0% 3.4% 0.0% 0.0% 0.0% 2.6% 0.0% 11.8% 7.4% 0.0% Equality of opportunity* 0.0% 3.4% 4.9% 20.0% 11.4% 20.5% 15.4% 5.9% 25.9% 6.7% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 7.1% 6.8% 0.0% 0.0% 2.9% 5.1% 7.7% 5.9% 0.0% 6.7% Welfare of vulnerable population* 0.0% 1.7% 2.4% 10.0% 2.9% 33.3% 7.7% 5.9% 0.0% 0.0% Poverty reduction 14.3% 27.1% 22.0% 30.0% 14.3% 25.6% 38.5% 11.8% 11.1% 26.7% *Significantly different between stakeholder groups 67 World Bank Group Country Opinion Survey 2019: Brazil B. Overall Attitudes toward the World Bank Group (continued) From your perspective, which of the following best describes the World Bank Group’s current emphasis on investing in human cap ital (e.g., education, health, social protection)? Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant Local Multilateral Financial Sector/ Government Percentage of Respondents Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Increased its emphasis recently 30.8% 12.7% 12.8% 10.0% 14.7% 18.9% 15.4% 23.5% 24.0% Decreased its emphasis recently 7.7% 10.9% 20.5% 10.0% 14.7% 16.2% 15.4% 17.6% 20.0% 15.4% Emphasis has remained pretty consistent over 7.7% 34.5% 30.8% 40.0% 29.4% 16.2% 23.1% 29.4% 16.0% 30.8% time Don’t know 53.8% 41.8% 35.9% 40.0% 41.2% 48.6% 46.2% 29.4% 40.0% 53.8% In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Percentage of Respondents Office of PMU/Consultant Local Multilateral Financial Sector/ Government (Responses combined) Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Local government* 69.2% 61.8% 79.5% 30.0% 45.7% 21.6% 23.1% 47.1% 44.0% 50.0% Donor community* 0.0% 3.6% 2.6% 30.0% 8.6% 5.4% 15.4% 0.0% 0.0% 0.0% NGOs/Community Based Organizations* 0.0% 21.8% 15.4% 40.0% 11.4% 64.9% 23.1% 23.5% 8.0% 0.0% Academia/think tanks/research institutes* 15.4% 21.8% 25.6% 10.0% 34.3% 27.0% 30.8% 35.3% 72.0% 41.7% Beneficiaries 23.1% 14.5% 20.5% 20.0% 5.7% 27.0% 0.0% 11.8% 4.0% 8.3% Youth/university groups 7.7% 7.3% 7.7% 0.0% 5.7% 16.2% 7.7% 0.0% 8.0% 0.0% Private sector* 23.1% 20.0% 12.8% 10.0% 48.6% 8.1% 30.8% 29.4% 24.0% 33.3% Parliament 23.1% 16.4% 12.8% 20.0% 17.1% 5.4% 15.4% 17.6% 8.0% 16.7% Foundations 15.4% 9.1% 15.4% 10.0% 11.4% 13.5% 15.4% 5.9% 16.0% 16.7% Media* 0.0% 1.8% 0.0% 0.0% 8.6% 0.0% 38.5% 0.0% 4.0% 0.0% Other 0.0% 3.6% 0.0% 20.0% 2.9% 8.1% 0.0% 5.9% 0.0% 8.3% Don’t know 0.0% 1.8% 2.6% 0.0% 0.0% 0.0% 0.0% 5.9% 4.0% 8.3% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group’s work in Brazil? (1-Strongly disagree, 10-Strongly agree) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant on Local Multilateral Financial Sector/ Government Parliamentarian WBG Project Government Agency Private Bank CSO Media Institution Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a 12 6.25 2.26 54 6.98 2.01 36 7.25 1.95 9 6.22 1.99 35 6.37 2.52 36 6.61 2.19 13 5.92 2.14 17 7.29 1.90 22 4.95 2.38 12 6.67 1.61 relevant role in development in Brazil* The World Bank Group’s work is aligned with what I consider the development priorities for 11 5.91 2.17 53 7.15 1.95 36 7.11 1.77 9 6.22 2.64 35 6.89 2.19 35 6.31 2.32 11 6.91 1.92 16 6.75 1.77 23 5.65 2.67 12 6.58 2.07 Brazil *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2019: Brazil B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Brazil, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant on Local Multilateral Financial Sector/ Government Parliamentarian WBG Project Government Agency Private Bank CSO Media Institution Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs* 7 5.29 1.80 44 7.25 1.20 33 6.70 1.99 6 5.33 2.16 33 6.18 2.11 28 5.89 2.20 8 4.88 0.83 13 6.46 1.90 19 5.37 2.67 12 6.67 1.83 Flexibility (in terms of the institution’s products 6 5.67 2.07 44 6.50 1.76 35 6.03 1.95 6 4.67 2.07 31 5.42 2.17 30 5.47 2.10 9 4.89 1.27 13 6.38 1.76 17 4.59 2.40 12 6.00 1.54 and services)* Flexibility (in terms of changing country 7 4.57 2.07 42 6.69 1.79 33 6.15 1.86 6 5.00 2.45 30 5.47 2.16 28 5.64 2.16 10 5.60 1.43 13 6.31 2.06 16 4.38 2.39 11 6.73 1.68 circumstances)* Being inclusive* 4 6.50 3.11 43 7.67 1.86 33 7.21 1.87 6 4.67 2.42 29 6.03 2.24 30 6.67 2.20 10 6.20 2.04 12 7.00 1.65 18 5.06 2.65 11 7.09 2.07 Openness (sharing data and other information)* 9 7.78 2.49 46 8.20 1.29 32 7.06 2.09 7 6.14 2.19 32 6.25 1.85 31 7.10 2.10 11 7.27 2.05 14 6.79 2.46 20 6.75 2.84 11 7.82 1.08 Collaboration with the Government* 9 7.44 1.51 49 8.14 1.38 34 7.32 2.10 7 8.43 0.98 30 6.57 1.87 26 7.58 1.94 9 7.22 0.97 14 7.43 1.34 19 6.89 2.51 11 7.45 1.21 The speed in which it gets things accomplished 9 4.78 2.59 47 6.45 1.65 34 5.88 2.00 6 5.33 2.16 31 4.71 2.15 31 5.52 1.98 9 4.44 1.67 13 6.46 2.50 18 5.00 2.54 12 5.33 1.83 on the ground* Helping to bring discipline/effective supervision 9 7.22 1.92 45 7.82 1.32 36 7.31 1.82 6 5.67 2.73 31 6.61 2.19 31 6.97 2.20 10 5.90 1.73 12 6.83 1.85 17 6.59 2.69 12 7.50 1.57 to implementation of investment projects* Collaboration with civil society* 10 6.50 1.90 41 7.32 1.65 27 6.41 1.87 6 4.67 2.34 30 5.70 2.10 33 6.30 2.43 10 6.90 1.20 12 6.83 1.85 18 5.44 2.36 11 6.64 1.86 Staff accessibility* 5 7.80 2.77 42 8.29 1.31 32 7.00 2.03 7 5.86 3.34 27 6.70 1.73 27 6.52 2.33 9 7.22 1.39 13 7.15 1.95 18 5.56 2.73 11 7.45 1.63 Collaboration with other donors and 6 8.67 1.37 33 7.18 1.47 29 6.90 1.93 8 5.63 2.62 26 6.00 2.15 25 6.56 1.85 7 7.14 1.86 11 7.27 2.10 14 5.50 2.71 10 7.20 1.48 development partners* Collaboration with the private sector 6 7.83 1.33 28 6.61 1.77 26 6.23 1.84 7 6.71 2.56 28 5.96 1.91 23 6.48 1.81 8 7.00 1.51 10 7.20 1.87 14 5.43 2.38 12 7.25 1.54 Straightforwardness and honesty* 9 7.67 2.18 46 8.85 1.23 35 7.60 2.02 6 7.33 2.73 30 7.27 2.05 31 7.97 2.02 9 6.78 1.99 14 8.21 1.63 19 6.21 2.76 12 7.58 2.50 Treating clients and stakeholders in Brazil with 8 8.13 2.10 46 8.85 1.33 36 7.89 2.09 5 7.40 2.88 31 7.45 1.88 29 7.86 2.22 8 7.38 1.77 14 8.93 1.00 17 7.59 2.83 12 8.08 1.83 respect Being a long-term partner* 9 8.44 2.24 46 8.72 1.33 35 7.89 2.05 7 6.71 2.93 31 7.68 1.90 32 8.25 1.92 10 7.20 1.87 14 8.71 1.14 18 7.33 2.97 11 8.45 1.37 *Significantly different between stakeholder groups Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Brazil? (Choose no more than TWO) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Percentage of Respondents Office of PMU/Consultant Local Multilateral Financial Sector/ Government (Responses combined) Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Technical assistance* 8.3% 48.1% 52.6% 33.3% 55.9% 31.4% 50.0% 43.8% 52.0% 16.7% Investment lending 66.7% 44.2% 47.4% 33.3% 32.4% 42.9% 50.0% 50.0% 40.0% 66.7% Policy based lending/budget support to the 16.7% 26.9% 23.7% 11.1% 14.7% 22.9% 16.7% 25.0% 28.0% 8.3% Government Trust Fund management 8.3% 1.9% 2.6% 11.1% 11.8% 8.6% 8.3% 6.3% 0.0% 8.3% Knowledge products/services 8.3% 21.2% 13.2% 11.1% 23.5% 20.0% 25.0% 25.0% 28.0% 50.0% Capacity development 33.3% 23.1% 34.2% 33.3% 32.4% 22.9% 25.0% 12.5% 16.0% 25.0% Multi-sectoral approaches 8.3% 26.9% 18.4% 22.2% 23.5% 25.7% 25.0% 31.3% 8.0% 8.3% Other 0.0% 0.0% 0.0% 11.1% 0.0% 5.7% 0.0% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 8.0% 0.0% *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2019: Brazil C. World Bank Group’s Effectiveness and Results Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant on Local Multilateral Financial Sector/ Government Parliamentarian WBG Project Government Agency Private Bank CSO Media Institution Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in 10 6.30 2.11 50 7.42 1.37 38 6.84 1.92 9 6.67 1.32 32 6.63 2.12 34 7.00 2.07 12 6.25 1.76 14 7.07 1.82 21 5.14 2.59 11 6.09 2.07 Brazil?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant on Local Multilateral Financial Sector/ Government Parliamentarian WBG Project Government Agency Private Bank CSO Media Institution Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group 10 6.00 2.49 47 6.91 1.67 37 6.86 1.80 9 5.56 1.67 30 6.40 2.01 32 7.31 1.71 12 5.67 1.72 15 7.47 1.77 21 5.57 2.38 11 6.18 1.54 influence the development agenda in Brazil?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group in Brazil? (1- Strongly disagree, 10- Strongly agree) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant on Local Multilateral Financial Sector/ Government Parliamentarian WBG Project Government Agency Private Bank CSO Media Institution Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments 8 4.25 2.05 48 7.08 1.61 36 6.33 2.40 9 5.44 2.40 31 5.45 2.31 31 6.16 2.24 10 5.30 2.21 13 6.08 2.02 19 4.79 2.32 10 5.60 2.01 meet the needs of Brazil* The World Bank Group meets Brazil’s needs 9 6.56 2.83 47 7.81 1.28 36 7.22 1.73 9 6.11 2.15 31 6.48 1.95 30 7.03 2.08 9 6.78 1.79 15 7.07 1.83 21 5.62 2.22 11 7.91 0.83 for knowledge services* *Significantly different between stakeholder groups D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant Local Multilateral Financial Sector/ Government Percentage of Respondents Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Weekly 0.0% 10.2% 7.9% 0.0% 10.3% 5.6% 16.7% 0.0% 4.2% 9.1% Monthly 9.1% 8.2% 15.8% 22.2% 17.2% 11.1% 33.3% 25.0% 33.3% 36.4% A few times a year 27.3% 53.1% 55.3% 55.6% 48.3% 61.1% 25.0% 43.8% 50.0% 45.5% Rarely 45.5% 26.5% 21.1% 11.1% 17.2% 13.9% 25.0% 31.3% 12.5% 0.0% Never 18.2% 2.0% 0.0% 11.1% 6.9% 8.3% 0.0% 0.0% 0.0% 9.1% 70 World Bank Group Country Opinion Survey 2019: Brazil D. The World Bank Group’s Knowledge Work and Activities (continued) In Brazil, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant on Local Multilateral Financial Sector/ Government Parliamentarian WBG Project Government Agency Private Bank CSO Media Institution Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are adaptable to Brazil’s specific development 9 8.11 2.26 42 7.43 1.67 32 6.88 1.91 5 7.40 3.21 28 6.43 2.03 26 6.88 2.10 9 7.11 1.62 13 7.85 1.46 19 5.79 2.84 8 7.00 2.14 challenges and country circumstances Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant on Local Multilateral Financial Sector/ Government Parliamentarian WBG Project Government Agency Private Bank CSO Media Institution Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge 11 7.55 1.75 46 7.59 1.20 34 7.47 1.96 8 6.50 2.62 29 6.97 1.70 31 7.06 2.06 11 6.73 2.41 14 7.93 1.27 21 6.10 2.79 10 6.50 1.43 work and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge 11 8.55 1.44 45 8.29 1.12 33 7.91 1.59 8 6.88 2.10 28 7.93 1.15 31 7.61 1.54 12 7.67 0.65 15 8.60 1.30 21 7.29 2.65 11 7.55 1.44 work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1- Strongly disagree, 10- Strongly agree) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant on Local Multilateral Financial Sector/ Government Parliamentarian WBG Project Government Agency Private Bank CSO Media Institution Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group takes decisions quickly 8 4.88 2.70 41 6.66 2.00 32 6.50 2.50 4 4.75 3.30 22 5.32 2.34 23 5.61 2.46 4 5.25 1.71 10 6.90 1.91 11 5.91 2.63 8 6.63 2.33 in Brazil Where country systems are adequate, the World Bank Group makes appropriate use of 5 4.80 1.79 34 7.62 1.89 29 7.66 1.99 4 3.00 0.82 19 7.47 1.84 24 8.00 1.62 3 6.00 1.00 9 7.78 0.67 7 6.71 3.20 6 7.83 1.60 them* *Significantly different between stakeholder groups Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant on Local Multilateral Financial Sector/ Government Parliamentarian WBG Project Government Agency Private Bank CSO Media Institution Academia Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that 10 6.40 2.37 37 7.78 1.25 28 7.61 1.45 5 6.00 2.35 28 6.71 2.24 31 7.16 2.02 8 6.38 1.69 10 7.30 1.34 16 5.75 2.89 9 7.67 1.22 promote private public partnerships in Brazil?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2019: Brazil E. Working with the World Bank Group (continued) Which of the following best describes the World Bank Group’s support in Brazil? * (Select only one response) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant Local Multilateral Financial Sector/ Government Percentage of Respondents Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other The World Bank Group is sufficiently selective and focuses on the most important development 36.4% 62.5% 66.7% 28.6% 43.3% 47.2% 8.3% 62.5% 27.3% 40.0% challenges in Brazil The World Bank Group is not sufficiently selective in Brazil, and it is involved in too many areas of 9.1% 4.2% 19.4% 28.6% 26.7% 16.7% 33.3% 12.5% 40.9% 40.0% development. Don’t know 54.5% 33.3% 13.9% 42.9% 30.0% 36.1% 58.3% 25.0% 31.8% 20.0% *Significantly different between stakeholder groups F. The Future Role of the World Bank Group in Brazil Which of the following SHOULD the World Bank Group do to make itself of greater value in Brazil? (Choose no more than TWO) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Percentage of Respondents Office of PMU/Consultant Local Multilateral Financial Sector/ Government (Responses combined) Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Engage more effectively with partners such as 0.0% 0.0% 7.9% 37.5% 3.3% 2.8% 0.0% 0.0% 0.0% 25.0% bilaterals, multilaterals, trust funds, UN* Offer more innovative financial products 10.0% 14.6% 18.4% 25.0% 10.0% 2.8% 16.7% 26.7% 9.1% 37.5% Ensure greater selectivity in its work 0.0% 6.3% 5.3% 12.5% 0.0% 8.3% 8.3% 0.0% 0.0% 12.5% Provide more adequate data/knowledge/ 20.0% 10.4% 2.6% 0.0% 16.7% 5.6% 41.7% 13.3% 22.7% 0.0% statistics/figures on Brazil’s economy* Collaborate more effectively with Government 30.0% 20.8% 31.6% 12.5% 13.3% 0.0% 25.0% 33.3% 18.2% 25.0% clients Work faster 10.0% 14.6% 2.6% 12.5% 23.3% 16.7% 0.0% 0.0% 9.1% 12.5% Reduce the complexity of obtaining World Bank 30.0% 37.5% 31.6% 0.0% 20.0% 13.9% 16.7% 0.0% 4.5% 25.0% Group financing* Help to bring discipline/effective supervision to 0.0% 14.6% 15.8% 12.5% 6.7% 19.4% 25.0% 20.0% 18.2% 12.5% implementation of World Bank Group projects Engage more effectively with civil society* 0.0% 8.3% 7.9% 25.0% 16.7% 47.2% 8.3% 13.3% 4.5% 0.0% Increase the level of capacity development in the 20.0% 37.5% 31.6% 12.5% 26.7% 11.1% 16.7% 40.0% 22.7% 12.5% country Offer more innovative knowledge services 10.0% 8.3% 21.1% 25.0% 16.7% 16.7% 0.0% 20.0% 18.2% 25.0% Engage more directly with beneficiaries* 0.0% 4.2% 5.3% 0.0% 3.3% 27.8% 8.3% 20.0% 36.4% 0.0% Improve the quality of its experts as related to 0.0% 4.2% 2.6% 0.0% 6.7% 11.1% 0.0% 0.0% 13.6% 0.0% Brazil’s specific challenges Engage more effectively with private sector* 0.0% 4.2% 2.6% 0.0% 33.3% 0.0% 25.0% 6.7% 4.5% 12.5% Other 0.0% 2.1% 0.0% 0.0% 0.0% 2.8% 8.3% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 72 World Bank Group Country Opinion Survey 2019: Brazil G. Communication and Information Sharing How frequently do you interact with the World Bank Group now in Brazil?* Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant Local Multilateral Financial Sector/ Government Percentage of Respondents Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Never 36.4% 2.0% 10.5% 14.3% 6.5% 16.7% 16.7% 6.3% 4.5% 9.1% Less than once a year 9.1% 2.0% 7.9% 14.3% 12.9% 8.3% 16.7% 6.3% 18.2% 9.1% Once a year to a few times a year 45.5% 20.4% 44.7% 57.1% 35.5% 44.4% 58.3% 50.0% 63.6% 27.3% Less than once a month 9.1% 14.3% 5.3% 14.3% 16.1% 13.9% 0.0% 37.5% 4.5% 18.2% At least once a month 0.0% 28.6% 23.7% 0.0% 25.8% 13.9% 8.3% 0.0% 9.1% 36.4% At least once a week 0.0% 32.7% 7.9% 0.0% 3.2% 2.8% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups How do you get most of your information about economic and social development issues in Brazil? (Choose no more than TWO) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Percentage of Respondents Office of PMU/Consultant Local Multilateral Financial Sector/ Government (Responses combined) Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Local television* 36.4% 26.5% 18.4% 0.0% 6.5% 5.6% 0.0% 12.5% 4.5% 18.2% Internet 72.7% 75.5% 68.4% 85.7% 61.3% 69.4% 50.0% 68.8% 59.1% 63.6% Periodicals 0.0% 22.4% 21.1% 42.9% 22.6% 19.4% 16.7% 18.8% 40.9% 27.3% International radio 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social media* 27.3% 24.5% 21.1% 14.3% 16.1% 41.7% 25.0% 31.3% 4.5% 0.0% International newspapers 0.0% 8.2% 2.6% 0.0% 6.5% 8.3% 8.3% 12.5% 9.1% 27.3% International television 9.1% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% 4.5% 0.0% Local newspapers* 18.2% 24.5% 44.7% 42.9% 61.3% 27.8% 58.3% 31.3% 40.9% 36.4% Local radio 0.0% 2.0% 5.3% 14.3% 6.5% 2.8% 0.0% 0.0% 0.0% 0.0% Other 0.0% 8.2% 2.6% 0.0% 9.7% 8.3% 8.3% 6.3% 9.1% 9.1% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Percentage of Respondents Office of PMU/Consultant Local Multilateral Financial Sector/ Government (Responses combined) Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other World Bank Group’s website 36.4% 25.0% 23.7% 14.3% 29.0% 27.8% 25.0% 26.7% 36.4% 36.4% Social media 63.6% 20.8% 31.6% 14.3% 29.0% 27.8% 16.7% 6.7% 22.7% 36.4% World Bank Group’s publications and other written 9.1% 31.3% 26.3% 71.4% 29.0% 19.4% 33.3% 40.0% 45.5% 18.2% materials e-Newsletters 27.3% 43.8% 36.8% 14.3% 35.5% 22.2% 58.3% 33.3% 18.2% 27.3% World Bank Group’s seminars/workshops/ 0.0% 39.6% 47.4% 14.3% 45.2% 52.8% 41.7% 60.0% 22.7% 27.3% conferences* Direct contact with World Bank Group 0.0% 20.8% 13.2% 42.9% 25.8% 36.1% 8.3% 26.7% 27.3% 45.5% *Significantly different between stakeholder groups 73 World Bank Group Country Opinion Survey 2019: Brazil G. Communication and Information Sharing (continued) Which Internet connection do you use primarily when visiting a World Bank Group website? Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant Local Multilateral Financial Sector/ Government Percentage of Respondents Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other High speed/WiFi 100.0% 97.9% 100.0% 100.0% 100.0% 88.9% 100.0% 100.0% 100.0% 100.0% Dial-up 0.0% 2.1% 0.0% 0.0% 0.0% 11.1% 0.0% 0.0% 0.0% 0.0% Have you requested information from the World Bank Group on its activities in the past year?* Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant Local Multilateral Financial Sector/ Government Percentage of Respondents Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Yes 0.0% 66.0% 45.9% 16.7% 39.3% 31.3% 45.5% 42.9% 23.8% 45.5% No 100.0% 34.0% 54.1% 83.3% 60.7% 68.8% 54.5% 57.1% 76.2% 54.5% *Significantly different between stakeholder groups Were you able to obtain this information? Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant Local Multilateral Financial Sector/ Government Percentage of Respondents Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Yes 0.0% 100.0% 100.0% 100.0% 92.3% 83.3% 83.3% 100.0% 83.3% 100.0% No 0.0% 0.0% 0.0% 0.0% 7.7% 16.7% 16.7% 0.0% 16.7% 0.0% H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, MIGA, ICSID) in your country?* Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant Local Multilateral Financial Sector/ Government Percentage of Respondents Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Yes 0.0% 54.1% 40.9% 54.5% 31.6% 35.7% 0.0% 31.6% 6.9% 11.8% No 100.0% 45.9% 59.1% 45.5% 68.4% 64.3% 100.0% 68.4% 93.1% 88.2% *Significantly different between stakeholder groups If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in Brazil?* Employee of a Ministry/ Bilateral/ Private Sector/ Independent Office of PMU/Consultant Local Multilateral Financial Sector/ Government Percentage of Respondents Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other The World Bank (IBRD) 0.0% 97.1% 100.0% 100.0% 33.3% 92.9% 0.0% 100.0% 100.0% 100.0% The International Finance Corporation (IFC) 0.0% 2.9% 0.0% 0.0% 66.7% 7.1% 0.0% 0.0% 0.0% 0.0% The Multilateral Investment Guarantee Agency 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% (MIGA) *Significantly different between stakeholder groups 74 World Bank Group Country Opinion Survey 2019: Brazil H. Background Information Which of the following describes most of your exposure to the World Bank Group in Brazil? (Choose no more than TWO) Employee of a Ministry/ Bilateral/ Private Sector/ Independent Percentage of Respondents Office of PMU/Consultant Local Multilateral Financial Sector/ Government (Responses combined) Parliamentarian on WBG Project Government Agency Private Bank CSO Media Institution Academia Other Observer* 66.7% 6.6% 6.8% 0.0% 29.7% 21.4% 31.3% 10.5% 13.8% 29.4% Use World Bank Group reports/data* 46.7% 16.4% 31.8% 27.3% 40.5% 26.2% 81.3% 26.3% 48.3% 58.8% Engage in World Bank Group related/sponsored 6.7% 54.1% 45.5% 36.4% 35.1% 57.1% 0.0% 42.1% 24.1% 35.3% events/activities* Collaborate as part of my professional duties* 0.0% 67.2% 54.5% 63.6% 21.6% 23.8% 0.0% 47.4% 27.6% 17.6% Use World Bank Group website for information, 13.3% 13.1% 25.0% 27.3% 21.6% 9.5% 56.3% 31.6% 44.8% 11.8% data, research, etc.* *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2019: Brazil Appendix C: Responses to Indicator Questions by Geographic Location20  North N=13  South N=23  Southeast N=95  Northeast N=73  Center-West N=92 A. General Issues Facing Brazil North South Southeast Northeast Center-West N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you trust each of the following groups to do what is right? - The World Bank 12 7.50 1.57 20 7.80 1.51 84 7.20 2.02 71 7.44 2.12 83 6.49 2.08 Group* (1-To no degree at all, 10-To a very significant degree) *Significantly different between geographic locations B. Overall Attitudes toward the World Bank Group North South Southeast Northeast Center-West N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the effectiveness of these organizations in Brazil. - 11 6.36 2.46 20 7.65 1.60 81 7.17 1.74 66 7.36 1.91 77 6.61 1.91 World Bank Group (WBG)* (1-Not effective at all, 10-Very effective) *Significantly different between geographic locations To what extent do you agree with the following statements about the World Bank Group’s work in Brazil? (1-Strongly disagree, 10-Strongly agree) North South Southeast Northeast Center-West N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a 10 7.10 1.66 17 7.47 2.27 81 6.37 2.09 65 7.15 2.23 74 6.01 2.21 relevant role in development in Brazil* The World Bank Group’s work is aligned with what 10 6.70 1.34 17 7.12 1.93 77 6.44 2.24 65 7.37 1.77 73 6.19 2.37 I consider the development priorities for Brazil* *Significantly different between geographic locations 20 296 respondents provided information about their geographic location (question H9 in the questionnaire). 76 World Bank Group Country Opinion Survey 2019: Brazil B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Brazil, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) North South Southeast Northeast Center-West N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs* 8 6.38 1.51 13 6.85 1.21 66 6.30 2.14 55 6.85 2.01 62 5.71 1.97 Flexibility (in terms of the institution’s products and 8 5.75 1.83 14 6.21 1.89 67 5.48 2.15 53 6.17 2.12 62 5.53 1.83 services) Flexibility (in terms of changing country 8 5.88 1.96 13 6.23 1.48 66 5.70 2.25 50 6.24 2.10 60 5.63 2.02 circumstances) Being inclusive* 7 6.00 1.53 13 7.08 1.71 67 6.52 2.31 56 7.48 2.04 54 6.00 2.40 Openness (sharing data and other information) 8 7.38 1.92 12 6.83 1.95 74 7.09 1.84 57 7.53 2.22 63 7.03 2.23 Collaboration with the Government 8 7.25 1.49 13 7.46 1.61 65 7.17 1.79 58 7.84 1.94 65 7.34 1.80 The speed in which it gets things accomplished on 8 5.50 1.20 14 6.07 1.73 67 5.15 2.06 58 6.09 2.22 64 5.47 2.18 the ground Helping to bring discipline/effective supervision to 8 7.00 1.60 14 7.64 1.78 67 7.15 2.03 62 7.47 1.93 59 6.42 1.97 implementation of investment projects* Collaboration with civil society 8 6.25 2.05 14 6.86 1.56 68 6.29 1.98 54 6.96 1.89 55 5.84 2.33 Staff accessibility 6 7.17 1.72 13 7.38 1.39 64 7.05 2.11 53 7.25 2.09 56 6.80 2.36 Collaboration with other donors and development 7 6.71 1.50 11 6.45 1.29 56 6.82 1.96 43 6.88 2.12 53 6.45 2.21 partners Collaboration with the private sector 7 7.14 1.07 12 6.08 2.11 52 6.35 1.77 39 6.54 1.90 53 6.51 2.08 Straightforwardness and honesty 8 7.75 1.75 14 8.43 1.40 66 7.68 2.21 62 7.97 2.10 62 7.39 2.20 Treating clients and stakeholders in Brazil with 8 7.38 1.77 14 7.86 1.88 63 8.19 1.88 61 8.30 2.13 61 7.84 1.96 respect Being a long-term partner 8 7.75 1.49 14 8.43 1.09 66 8.14 1.88 62 8.48 1.85 64 7.58 2.25 *Significantly different between geographic locations C. World Bank Group’s Effectiveness and Results North South Southeast Northeast Center-West N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work 9 6.56 1.24 17 7.24 1.82 76 6.50 2.24 63 7.32 1.83 67 6.33 1.86 help to achieve development results in Brazil?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between geographic locations North South Southeast Northeast Center-West N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group 9 6.56 1.67 16 7.38 1.63 75 6.36 2.13 60 6.90 2.02 65 6.43 1.60 influence the development agenda in Brazil? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Brazil? (1-Strongly disagree, 10-Strongly agree) North South Southeast Northeast Center-West N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments 7 6.14 2.12 16 6.44 2.31 70 5.64 2.11 62 6.65 2.31 61 5.57 2.17 meet the needs of Brazil* The World Bank Group meets Brazil’s needs for 6 7.83 0.98 16 7.38 1.59 71 6.79 1.99 61 7.25 2.01 65 6.75 1.88 knowledge services *Significantly different between geographic locations 77 World Bank Group Country Opinion Survey 2019: Brazil D. The World Bank Group’s Knowledge Work and Activities In Brazil, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) North South Southeast Northeast Center-West N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are adaptable to Brazil’s specific development 8 7.13 2.23 11 7.18 1.40 65 7.00 2.10 53 6.94 2.11 54 6.87 2.17 challenges and country circumstances North South Southeast Northeast Center-West N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work 9 7.11 2.52 16 7.69 1.74 72 7.04 2.13 56 7.57 1.65 62 6.81 1.79 and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and 8 8.13 1.13 16 8.13 1.02 73 7.90 1.59 56 8.16 1.49 62 7.53 1.71 activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) North South Southeast Northeast Center-West N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group takes decisions quickly in 7 5.43 2.37 13 6.69 2.14 45 6.02 2.19 49 6.94 2.20 48 5.25 2.49 Brazil* Where country systems are adequate, the World 5 8.40 1.14 11 8.00 1.55 39 7.64 2.15 45 7.60 2.13 41 6.66 1.92 Bank Group makes appropriate use of them *Significantly different between geographic locations 78 World Bank Group Country Opinion Survey 2019: Brazil Appendix D: Responses to Selected Questions by Level of Collaboration with the World Bank Group21 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY19 Brazil COS questionnaire: All 10-point scale questions and questions B4, B6, B7 and F1 from the questionnaire. Collaborating with the WBG N=94 Not collaborating with the WBG N=199 A. General Issues Facing Brazil To what extent do you trust each of the following groups to do what is right? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The national/federal government 87 4.97 2.37 184 4.54 2.48 Congress* 85 3.46 1.80 186 4.24 2.14 Bilateral organizations (e.g., DFID, JICA, GIZ, USAID) 78 6.51 2.14 159 6.04 2.11 The World Bank Group* 87 7.52 2.01 180 6.88 2.03 The International Monetary Fund 79 6.13 2.29 178 5.80 2.28 UN 83 6.65 1.98 176 6.46 2.29 Regional development banks 83 5.96 2.19 183 6.26 1.87 Brazil’s Central Bank 86 6.58 2.48 178 6.64 2.10 International private sector 83 6.12 2.48 178 5.89 2.22 Domestic private sector 85 5.81 2.45 181 5.53 2.18 International civil society 84 6.24 1.77 176 6.26 1.97 Domestic civil society 86 5.93 1.77 183 6.13 2.06 Faith-based institutions 82 5.24 2.23 177 4.93 2.43 Domestic traditional media and their web presence 87 5.23 2.13 183 5.59 2.24 International media and their web presence 85 5.82 1.93 183 5.97 2.21 Web based media 87 4.78 2.34 179 4.65 2.33 *Significantly different between collaborators and non-collaborators B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Brazil? (1-Not familiar at all, 10-Extremely familiar) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD World Bank Group (WBG)* 88 7.43 1.93 185 6.28 2.47 Inter-American Development Bank (IDB/BID)* 88 6.82 2.13 183 5.84 2.48 Latin American Development Bank (CAF) 88 4.59 2.69 182 4.39 2.66 *Significantly different between collaborators and non-collaborators 21 Only 293 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 79 World Bank Group Country Opinion Survey 2019: Brazil B. Overall Attitudes toward the World Bank Group (continued) Overall, please rate your impression of the effectiveness of these organizations in Brazil. (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD World Bank Group (WBG)* 86 7.72 1.65 167 6.68 1.89 Inter-American Development Bank (IDB/BID)* 84 7.20 1.68 157 6.57 1.95 Latin American Development Bank (CAF) 54 5.93 2.05 115 5.32 2.18 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Brazil solve 86 8.27 1.64 166 7.83 1.89 its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) When thinking about how the World Bank Group can have the most impact on development results in Brazil, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Brazil? (Choose no more than THREE) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Private sector development* 1.1% 9.9% Education 43.7% 33.7% Climate change 10.3% 6.6% Urban development 14.9% 12.7% Law and justice 0.0% 2.2% Financial markets 2.3% 2.8% Social protection 2.3% 3.9% Gender equity (closing the gap between women and men, and boys and girls) 3.4% 1.1% Energy* 1.1% 8.3% Water and sanitation 28.7% 23.8% Regulatory framework 9.2% 14.4% Job creation/employment 11.5% 13.3% Health 13.8% 7.2% Public sector governance/reform 32.2% 21.5% Global/regional integration 6.9% 3.3% Crime and violence 5.7% 7.7% Natural resource management (renewable/non-renewable) 12.6% 6.6% Anti-corruption 5.7% 7.2% Foreign direct investment 1.1% 5.5% Environmental sustainability 10.3% 14.4% Transport 12.6% 7.2% Agriculture and rural development 8.0% 6.1% Trade and exports* 0.0% 5.0% Economic growth 19.5% 19.3% Disaster risk management 1.1% 3.3% Equality of opportunity 8.0% 12.2% Communicable/non-communicable diseases 0.0% 0.0% Information and communications technology 3.4% 3.9% Welfare of vulnerable population 8.0% 6.1% Poverty reduction 19.5% 23.2% *Significantly different between collaborators and non-collaborators 80 World Bank Group Country Opinion Survey 2019: Brazil B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Brazil? (Choose no more than TWO) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Inadequate World Bank Group’s staffing in Brazil 1.2% 2.3% Not client focused 2.4% 3.4% Not collaborating enough with partners such as bilaterals, multilaterals, trust 3.5% 0.6% funds, UN Not aligned with country priorities 7.1% 8.5% Not adequately sensitive to political/social realities in Brazil* 5.9% 16.9% Too influenced by developed countries 14.1% 10.2% Not willing to honestly criticize policies and reform efforts in the country 14.1% 11.3% Staff too inaccessible 0.0% 2.8% Not collaborating enough with private sector 1.2% 6.8% World Bank Group’s processes too slow and complex* 40.0% 26.6% Not adequately flexible 14.1% 11.9% Not sufficiently focused on sustainable results 4.7% 6.2% Not collaborating enough with civil society 4.7% 5.1% Not enough public disclosure of its work 18.8% 23.7% Arrogant in its approach 2.4% 7.3% Other 5.9% 3.4% Don’t know 14.1% 15.3% *Significantly different between collaborators and non-collaborators To what extent do you believe that the World Bank Group’s work and support help the poorest in Brazil? * (Select only ONE response) Collaborating with Not collaborating Percentage of Respondents the WBG with the WBG To a fully sufficient degree 8.4% 4.0% To a somewhat sufficient degree 51.8% 27.2% To a somewhat insufficient degree 21.7% 36.4% To a very insufficient degree 7.2% 19.7% Don’t know 10.8% 12.7% *Significantly different between collaborators and non-collaborators To what extent do you agree with the following statements about the World Bank Group’s work in Brazil? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 82 7.30 1.98 162 6.20 2.21 development in Brazil* The World Bank Group’s work is aligned with what I consider 81 7.23 1.91 158 6.38 2.20 the development priorities for Brazil* *Significantly different between collaborators and non-collaborators 81 World Bank Group Country Opinion Survey 2019: Brazil B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Brazil, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs* 73 7.00 1.88 128 5.92 2.00 Flexibility (in terms of the institution’s products and services)* 74 6.16 2.17 127 5.51 1.89 Flexibility (in terms of changing country circumstances) 71 6.23 2.09 124 5.64 2.04 Being inclusive* 72 7.31 1.95 122 6.30 2.30 Openness (sharing data and other information) 74 7.51 1.92 138 7.00 2.13 Collaboration with the Government* 68 7.90 1.82 138 7.22 1.77 The speed in which it gets things accomplished on the 73 6.34 2.05 135 5.18 2.04 ground* Helping to bring discipline/effective supervision to 73 7.53 1.95 134 6.79 1.96 implementation of investment projects* Collaboration with civil society* 64 7.00 1.86 132 6.06 2.09 Staff accessibility* 70 7.67 2.06 120 6.70 2.10 Collaboration with other donors and development partners* 66 7.30 1.66 103 6.32 2.15 Collaboration with the private sector 57 6.82 1.66 104 6.28 2.02 Straightforwardness and honesty* 69 8.32 1.80 140 7.44 2.17 Treating clients and stakeholders in Brazil with respect* 72 8.57 1.78 132 7.77 2.03 Being a long-term partner* 73 8.70 1.60 138 7.72 2.06 *Significantly different between collaborators and non-collaborators 82 World Bank Group Country Opinion Survey 2019: Brazil C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Brazil? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social protection* 30 6.37 1.87 60 5.28 2.13 Gender equity (closing the gap between women and men, and 41 6.93 2.02 72 6.24 2.32 boys and girls) Private sector development* 37 6.84 1.42 76 5.75 1.94 Education 50 6.98 1.87 98 6.33 1.98 Public sector governance/reform 53 7.25 1.72 107 6.85 1.85 Global/regional integration* 48 7.46 1.56 90 6.54 2.14 Welfare of vulnerable population* 44 7.36 2.13 75 6.08 2.26 Urban development* 56 7.66 1.59 93 6.66 2.05 Energy* 42 7.48 1.45 72 6.25 2.14 Water and sanitation* 54 8.11 1.60 97 6.78 2.16 Regulatory framework* 44 7.45 1.63 85 6.47 2.20 Job creation/employment* 43 6.84 1.91 80 5.61 2.44 Health* 42 7.14 1.72 74 6.22 2.43 Financial markets* 31 7.03 1.38 60 5.63 2.44 Transport* 42 7.40 1.90 83 6.31 2.35 Agriculture and rural development* 43 7.58 1.45 76 6.37 2.35 Trade and exports* 29 6.93 1.46 63 5.92 2.23 Crime and violence 21 6.14 1.90 60 5.22 2.36 Natural resource management (renewable/non-renewable)* 54 7.69 2.04 79 6.51 2.49 Climate change* 55 7.80 1.83 81 6.60 2.34 Poverty reduction* 51 7.35 2.11 91 6.44 2.42 Anti-corruption* 33 7.03 2.40 62 5.39 2.58 Law and justice* 25 6.28 2.57 56 4.89 2.43 Economic growth* 49 7.27 1.81 93 6.24 2.26 Disaster risk management* 34 7.21 2.04 59 5.36 2.58 Equality of opportunity* 43 7.33 2.10 82 6.32 2.39 Communicable/non-communicable diseases* 24 6.96 1.88 54 5.70 2.74 Information and communications technology* 37 7.41 1.79 55 5.89 2.54 Foreign direct investment* 32 7.28 1.51 62 5.89 2.29 Environmental sustainability* 56 8.13 1.48 82 6.73 2.42 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 79 7.43 1.60 150 6.32 2.06 achieve development results in Brazil?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group influence the 76 7.01 1.89 146 6.38 1.92 development agenda in Brazil?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators 83 World Bank Group Country Opinion Survey 2019: Brazil C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Brazil? (1- Strongly disagree, 10- Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments meet the 72 6.79 1.91 141 5.57 2.28 needs of Brazil* The World Bank Group meets Brazil’s needs for knowledge 74 7.22 1.93 142 6.86 1.91 services *Significantly different between collaborators and non-collaborators D. The World Bank Group’s Knowledge Work and Activities In Brazil, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1- To no degree at all, 10- To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely* 55 7.31 1.93 118 6.66 2.03 Include appropriate level of stakeholder involvement during 57 7.33 1.71 112 6.84 2.12 preparation Lead to practical solutions* 60 7.27 1.82 127 6.13 2.24 Are source of relevant information on global good practices 65 8.03 1.60 135 7.81 1.80 Are adequately disseminated 62 6.32 2.00 132 6.26 2.13 Are translated enough into local language 58 7.24 2.13 126 7.55 2.29 Are adaptable to Brazil’s specific development challenges and 62 7.23 1.81 127 6.88 2.18 country circumstances Are accessible (well written and easy to understand) 63 7.63 1.97 133 7.64 2.16 *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 71 7.70 1.59 142 6.85 2.01 development results in your country?* (1- Not significant at all, 10- Very significant) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how would you rate the technical quality of the World 70 8.16 1.37 144 7.78 1.64 Bank Group's knowledge work and activities? (1- Very low technical quality, 10- Very high technical quality) 84 World Bank Group Country Opinion Survey 2019: Brazil E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly* 59 7.15 2.27 96 6.00 2.30 The World Bank Group effectively monitors and evaluates the 69 8.01 1.51 112 7.29 2.00 projects and programs it supports* The World Bank Group’s approvals and reviews are done in a 61 6.90 1.98 96 6.73 2.11 timely fashion The World Bank Group’s Environmental and Social 62 7.21 1.73 82 6.72 2.43 Framework requirements are reasonable The World Bank Group’s conditions on its lending are 54 7.54 1.49 100 6.84 2.06 reasonable* The World Bank Group takes decisions quickly in Brazil* 56 6.75 2.04 106 5.72 2.44 Working with the World Bank Group increases Brazil’s 69 8.57 1.41 120 7.73 2.15 institutional capacity* Where country systems are adequate, the World Bank Group 52 7.65 1.99 87 7.20 2.07 makes appropriate use of them The World Bank Group provides effective implementation 69 7.94 1.50 103 7.42 2.13 support *Significantly different between collaborators and non-collaborators F. The Future Role of the World Bank Group in Brazil Which of the following SHOULD the World Bank Group do to make itself of greater value in Brazil? (Choose no more than TWO) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Engage more effectively with partners such as bilaterals, multilaterals, trust 8.1% 2.6% funds, UN Offer more innovative financial products 17.6% 12.6% Ensure greater selectivity in its work 4.1% 5.3% Provide more adequate data/knowledge/statistics/figures on Brazil’s economy 8.1% 13.9% Collaborate more effectively with Government clients 17.6% 20.5% Work faster 14.9% 9.9% Reduce the complexity of obtaining World Bank Group financing 24.3% 19.9% Help to bring discipline/effective supervision to implementation of World Bank 14.9% 14.6% Group projects Engage more effectively with civil society 17.6% 14.6% Increase the level of capacity development in the country 21.6% 27.8% Offer more innovative knowledge services 12.2% 17.2% Engage more directly with beneficiaries 13.5% 11.3% Improve the quality of its experts as related to Brazil’s specific challenges 9.5% 3.3% Engage more effectively with private sector 5.4% 9.9% Other 0.0% 2.0% 85 World Bank Group Country Opinion Survey 2019: Brazil Appendix E: Responses to Selected Questions by Year22 All data presented in this appendix are weighted. As a result, means of the FY 2019 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2016 respondents and the total number of respondents indicated may differ from those reported in the FY 2016 COS report. FY 2016 Number of comparable respondents = 218 FY 2019 Number of comparable respondents = 273 By weighting, the FY 2016 and FY 2019 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2016 FY 2019 Office of the President/Prime Minister/Minister 4.5% 4.5% Office of Parliamentarian 5.0% 5.0% Government Institutions 33.0% 33.0% Local Government 11.0% 11.0% Bilateral/Multilateral Agencies 3.5% 3.5% Civil Society 14.0% 14.0% Private Sector 15.0% 15.0% Academia 14.0% 14.0% B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Brazil? (1-Not familiar at all, 10-Extremely familiar) FY 2016 FY 2019 N Mean SD N Mean SD World Bank Group (WBG) 207 6.50 2.50 256 6.69 2.35 Inter-American Development Bank (IDB/BID) 208 6.20 2.47 254 6.23 2.40 Latin American Development Bank (CAF)* 205 3.97 2.63 253 4.52 2.69 *Significantly different between FY 2016 and FY 2019 How familiar are you with the work of these organizations in Brazil? (1-Not effective at all, 10-Very effective) FY 2016 FY 2019 N Mean SD N Mean SD World Bank Group (WBG) 178 7.09 1.96 236 7.05 1.85 Inter-American Development Bank (IDB/BID) 174 6.88 1.94 225 6.78 1.87 Latin American Development Bank (CAF) 121 5.27 2.28 158 5.45 2.16 FY 2016 FY 2019 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Brazil solve its most 181 7.53 1.77 239 7.93 1.88 complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY 2016 and FY 2019 22Only those questions that were asked in the FY 2016 and FY 2019 country opinion surveys, with similar response scales/options, are presented in this appendix. 86 World Bank Group Country Opinion Survey 2019: Brazil B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s work and support help the poorest in Brazil? (Select only ONE response) Percentage of Respondents FY 2016 FY 2019 To a fully sufficient degree 2.6% 5.8% To a somewhat sufficient degree 35.7% 34.9% To a somewhat insufficient degree 35.2% 31.1% To a very insufficient degree 9.2% 15.4% Don’t know 17.3% 12.9% To what extent do you agree with the following statements about the World Bank Group’s work in Brazil? (1-Strongly disagree, 10-Strongly agree) FY 2016 FY 2019 N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 188 6.32 2.17 227 6.51 2.23 development in Brazil The World Bank Group’s work is aligned with what I consider the 183 6.37 2.15 225 6.61 2.20 development priorities for Brazil To what extent is the World Bank Group an effective development partner in Brazil, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2016 FY 2019 N Mean SD N Mean SD Responsiveness to needs 146 6.64 2.14 190 6.32 2.04 Flexibility (in terms of the institution’s products and services)* 152 6.21 1.96 188 5.75 2.04 Flexibility (in terms of changing country circumstances) 153 6.19 2.05 181 5.86 2.13 Being inclusive 146 6.39 2.20 182 6.66 2.29 Openness (sharing data and other information) 170 7.13 2.14 198 7.16 2.10 Collaboration with the Government 162 7.39 1.98 195 7.44 1.84 The speed in which it gets things accomplished on the ground* 150 6.20 2.21 195 5.58 2.14 Helping to bring discipline/effective supervision to implementation 192 7.09 2.00 of investment projects ' Collaboration with civil society 143 6.07 2.17 185 6.34 2.14 Staff accessibility 154 7.26 2.14 176 7.00 2.17 Collaboration with other donors and development partners 93 6.51 1.93 154 6.57 2.06 Collaboration with the private sector 104 6.69 1.88 149 6.37 1.92 Straightforwardness and honesty 155 8.06 1.99 196 7.70 2.17 Treating clients and stakeholders in Brazil with respect 159 8.30 1.81 192 8.04 2.01 Being a long-term partner* 174 8.67 1.69 198 8.09 1.99 *Significantly different between FY 2016 and FY 2019 ' Only FY 2019 questionnaire had this response option 87 World Bank Group Country Opinion Survey 2019: Brazil C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Brazil? (1-Not effective at all, 10-Very effective) FY 2016 FY 2019 N Mean SD N Mean SD Social protection 62 6.26 2.43 86 5.68 2.19 Gender equity (closing the gap between women and men, and 71 6.77 2.31 109 6.50 2.31 boys and girls) Private sector development* 73 7.05 1.93 104 5.96 1.92 Education* 96 7.19 2.17 138 6.50 2.05 Public sector governance/reform 90 6.47 2.37 146 6.93 1.88 Global/regional integration 84 6.85 2.34 127 6.75 2.17 Welfare of vulnerable population 90 6.61 2.59 112 6.51 2.38 Urban development 97 7.12 1.87 135 6.93 2.06 Energy* 86 7.17 2.03 106 6.57 2.04 Water and sanitation 100 7.26 1.72 141 7.24 2.12 Regulatory framework* 56 5.86 2.48 120 6.77 2.15 Job creation/employment* 84 6.80 2.08 114 5.98 2.41 Health* 77 7.11 2.22 109 6.43 2.31 Financial markets 66 6.70 2.46 84 6.01 2.28 Transport* 87 7.22 1.94 115 6.58 2.35 Agriculture and rural development' 99 7.30 2.04 111 6.78 2.25 Trade and exports 60 6.66 2.03 87 6.12 2.16 Crime and violence 47 5.44 1.91 75 5.37 2.36 Natural resource management (renewable/non-renewable) 96 6.94 2.22 123 6.92 2.49 Climate change 105 6.97 2.20 124 7.01 2.33 Poverty reduction 113 7.17 2.21 132 6.80 2.36 Anti-corruption 61 6.59 2.46 90 5.90 2.73 Law and justice 47 5.60 2.61 75 5.24 2.67 Economic growth* 92 7.12 2.16 134 6.50 2.22 Disaster risk management 67 6.51 2.38 84 5.80 2.67 Equality of opportunity 86 6.86 2.23 115 6.61 2.41 Communicable/non-communicable diseases 50 6.59 2.21 72 5.98 2.61 Information and communications technology 64 6.81 2.16 83 6.40 2.51 Foreign direct investment 67 6.85 1.96 85 6.20 2.20 Environmental sustainability 119 7.24 1.95 126 7.24 2.27 *Significantly different between FY 2016 and FY 2019 ' In FY 2016, there were two categories related to agriculture and rural development: “Rural development” and “Agricultural development.” A mean score of responses to these two categories was calculated and included in a separate variable that then was compared to FY 2019 “Agriculture and rural development” category. FY 2016 FY 2019 N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve 164 6.48 1.86 213 6.64 2.06 development results in Brazil? (1-To no degree at all, 10-To a very significant degree) 88 World Bank Group Country Opinion Survey 2019: Brazil C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Brazil? (1-Strongly disagree, 10-Strongly agree) FY 2016 FY 2019 N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of 148 5.98 2.14 199 5.98 2.23 Brazil The World Bank Group meets Brazil’s needs for knowledge 161 6.47 2.03 204 6.95 1.94 services* *Significantly different between FY 2016 and FY 2019 D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the wor k you do? Percentage of Respondents FY 2016 FY 2019 Weekly 12.9% 6.4% Monthly 18.5% 17.9% A few times a year 50.0% 50.9% Rarely 17.4% 20.2% Never 1.1% 4.6% In Brazil, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2016 FY 2019 N Mean SD N Mean SD Are timely* 155 7.50 1.92 161 6.89 2.04 Include appropriate level of stakeholder involvement during 159 6.95 2.09 preparation' Lead to practical solutions 151 6.68 2.04 176 6.48 2.23 Are source of relevant information on global good practices ' 186 7.83 1.79 Are adequately disseminated' 180 6.32 2.08 Are translated enough into local language* 148 6.88 2.11 169 7.49 2.22 Are adaptable to Brazil’s specific development challenges and 149 6.54 2.06 178 6.92 2.15 country circumstances Are accessible (well written and easy to understand)* 157 7.22 1.96 182 7.69 2.05 *Significantly different between FY 2016 and FY 2019 ' Only FY 2019 questionnaire had this response options. FY 2016 FY 2019 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 158 6.97 1.99 199 7.10 1.93 development results in your country? Overall, how would you rate the technical quality of the World 164 7.86 1.70 199 7.88 1.64 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 89 World Bank Group Country Opinion Survey 2019: Brazil E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2016 FY 2019 N Mean SD N Mean SD The World Bank Group disburses funds promptly 114 6.51 2.39 141 6.44 2.41 The World Bank Group effectively monitors and evaluates the 146 7.38 2.06 167 7.60 1.89 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 122 6.77 2.20 145 6.84 2.06 timely fashion The World Bank Group’s Environmental and Social Framework 134 6.89 2.23 requirements are reasonable' The World Bank Group’s conditions on its lending are reasonable 120 6.85 2.23 143 6.97 1.98 The World Bank Group takes decisions quickly in Brazil 125 6.61 2.15 150 6.08 2.36 Working with the World Bank Group increases Brazil’s 155 7.93 2.08 177 8.05 1.97 institutional capacity Where country systems are adequate, the World Bank Group 98 7.47 2.12 130 7.36 2.06 makes appropriate use of them The World Bank Group provides effective implementation support 132 7.49 2.01 158 7.64 1.94 ' Only FY 2019 questionnaire had this response option. FY 2016 FY 2019 N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in 114 6.85 1.81 168 7.02 2.02 Brazil? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes the World Bank Group’s support in Brazil? (Select only one response) Percentage of Respondents FY 2016 FY 2019 The World Bank Group is sufficiently selective and focuses on the 50.9% 49.3% most important development challenges in Brazil The World Bank Group is not sufficiently selective in Brazil, and it is 21.1% 19.9% involved in too many areas of development. Don’t know 28.0% 30.8% G. Communication and Information Sharing Have you requested information from the World Bank Group on its activities in the past year? Percentage of Respondents FY 2016 FY 2019 Yes 39.2% 41.2% No 60.8% 58.8% Were you able to obtain this information? Percentage of Respondents FY 2016 FY 2019 Yes 90.0% 95.7% No 10.0% 4.3% 90 World Bank Group Country Opinion Survey 2019: Brazil Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Brazil? (Choose no more than TWO) collaborate/work with the World Bank Group (IBRD, IFC, MIGA, ICSID) in Indicator Question Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website your country? Not collaborating Collaborating with No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG the WBG To what extent do you trust each of the following groups to do what 6.88 7.52 7.22 6.55 7.18 6.96 7.00 7.26 6.84 7.53 7.15 6.95 is right? ---The World Bank Group Overall, please rate your impression of the effectiveness of these 6.68 7.72 7.26 6.02 7.17 6.84 6.81 7.40 6.63 7.69 7.17 6.65 organizations in Brazil. --- World Bank Group (WBG) Overall the World Bank Group currently plays a relevant role in 6.20 7.30 6.80 5.55 6.78 6.25 6.32 7.01 6.21 7.17 6.79 5.93 development in Brazil The World Bank Group’s work is aligned with what I consider the 6.38 7.23 6.86 5.82 6.82 6.45 6.49 6.98 6.39 7.16 6.74 6.54 development priorities for Brazil Responsiveness to needs 5.92 7.00 6.51 5.28 6.59 5.76 6.00 6.73 5.86 6.96 6.47 5.76 Flexibility (in terms of the institution’s products and services) 5.51 6.16 5.85 5.23 5.88 5.50 5.46 6.12 5.55 6.05 5.87 5.31 Flexibility (in terms of changing country circumstances) 5.64 6.23 6.02 5.07 6.08 5.46 5.53 6.33 5.60 6.25 6.02 5.36 Being inclusive 6.30 7.31 6.83 5.86 6.94 6.17 6.45 6.96 6.31 7.19 6.80 6.23 Openness (sharing data and other information) 7.00 7.51 7.25 7.00 7.38 6.88 7.05 7.43 7.03 7.47 7.24 7.08 Collaboration with the Government 7.22 7.90 7.52 7.03 7.58 7.17 7.31 7.63 7.11 7.91 7.51 7.22 The speed in which it gets things accomplished on the ground 5.18 6.34 5.76 4.69 5.80 5.10 5.23 6.06 5.20 6.10 5.72 5.05 Helping to bring discipline/effective supervision to implementation of 6.79 7.53 7.18 6.65 7.34 6.59 6.87 7.39 6.81 7.51 7.26 6.51 investment projects Collaboration with civil society 6.06 7.00 6.51 5.89 6.58 6.04 6.22 6.66 6.16 6.78 6.52 5.98 Staff accessibility 6.70 7.67 7.11 6.87 7.27 6.61 6.84 7.37 6.77 7.44 7.18 6.62 Collaboration with other donors and development partners 6.32 7.30 6.81 6.15 6.80 6.52 6.60 6.86 6.39 7.10 6.80 6.37 Collaboration with the private sector 6.28 6.82 6.52 6.25 6.61 6.24 6.40 6.59 6.31 6.72 6.38 6.81 Straightforwardness and honesty 7.44 8.32 7.84 7.23 7.99 7.25 7.40 8.19 7.46 8.17 7.92 7.07 Treating clients and stakeholders in Brazil with respect 7.77 8.57 8.15 7.63 8.32 7.56 7.73 8.50 7.79 8.47 8.18 7.63 Being a long-term partner 7.72 8.70 8.11 7.94 8.28 7.69 7.80 8.45 7.71 8.66 8.33 7.16 To what extent does the World Bank Group’s work help to achieve 6.32 7.43 6.77 6.53 6.88 6.44 6.50 7.06 6.36 7.30 6.98 5.95 development results in Brazil? To what extent does the World Bank Group influence the 6.38 7.01 6.65 6.31 6.83 6.14 6.38 6.91 6.43 6.86 6.62 6.52 development agenda in Brazil? The World Bank Group’s financial instruments meet the needs of 5.57 6.79 6.09 5.30 6.25 5.39 5.71 6.34 5.61 6.48 6.06 5.70 Brazil The World Bank Group meets Brazil’s needs for knowledge 6.86 7.22 7.07 6.60 7.10 6.77 6.83 7.22 6.92 7.12 7.04 6.85 services World Bank Group’s knowledge work and activities are adaptable to Brazil’s specific development challenges and country 6.88 7.23 7.01 6.87 7.05 6.86 6.82 7.21 7.01 6.95 7.10 6.59 circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development 6.85 7.70 7.24 6.72 7.23 7.00 7.05 7.31 7.05 7.32 7.25 6.84 results in your country? Overall, how would you rate the technical quality of the World Bank 7.78 8.16 7.99 7.58 7.98 7.79 7.80 8.10 7.87 7.99 7.96 7.77 Group's knowledge work and activities? The World Bank Group takes decisions quickly in Brazil 5.72 6.75 6.34 4.75 6.37 5.53 5.86 6.43 5.69 6.64 6.16 5.87 Where country systems are adequate, the World Bank Group 7.20 7.65 7.37 7.50 7.51 7.15 7.28 7.52 7.43 7.33 7.39 7.36 makes appropriate use of them Yellow highlight indicates significant difference between Yes and No means. 91 World Bank Group Country Opinion Survey 2019: Brazil Appendix G: Brazil FY19 COS Questionnaire World Bank Group Country Survey FY 2019 – Brazil The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Brazil or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Brazil, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Brazil. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Center for Settlement of Investment Disputes (ICSID). When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 92 World Bank Group Country Opinion Survey 2019: Brazil SECTION A: GENERAL ISSUES FACING BRAZIL A1. When you think about the future in Brazil, are you … ? 1 Very pessimistic 2 Somewhat pessimistic 3 Somewhat optimistic 4 Very optimistic 5 Not sure A2. Do you think that economic opportunity for citizens in Brazil is … ? 1 Increasing 2 Decreasing 3 Staying about the same A3. Listed below are a number of development priorities in Brazil. Please identify which of the following you consider the most important development priorities in Brazil. (Choose no more than THREE) 1 Urban development 16 Law and justice (e.g., judicial system) 2 Energy 17 Economic growth 3 Water and sanitation 18 Disaster risk management 4 Regulatory framework 19 Equality of opportunity (i.e., social inclusion) 5 Private sector development 20 Crime and violence Natural resource management (renewable/non- 6 Education 21 renewable) Public sector governance/reform (i.e., government effectiveness, public financial management, public 7 22 Climate change (e.g., mitigation, adaptation) expenditure, fiscal system reform, fiscal adjustment, pension reform) 8 Financial markets 23 Foreign direct investment Social protection (e.g., pensions, targeted social 9 24 Agriculture and rural development assistance) Gender equity (closing the gap between women 10 25 Trade and exports and men, and boys and girls) 11 Global/regional integration 26 Poverty reduction Welfare of vulnerable population 12 (afrodescendants, indigenous, quilombolas, and 27 Anti-corruption other traditional communities) 13 Job creation/employment 28 Communicable/non-communicable diseases 14 Health 29 Information and communications technology 15 Transport (e.g., roads, bridges, transportation) 30 Environmental sustainability 93 World Bank Group Country Opinion Survey 2019: Brazil SECTION A: GENERAL ISSUES A4. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Brazil? (Choose no more than THREE) 1 Transport (e.g., roads, bridges, transportation) 16 Urban development 2 Communicable/non-communicable diseases 17 Financial markets Public sector governance/reform (i.e., government effectiveness, public financial management, public 3 Information and communications technology 18 expenditure, fiscal system reform, fiscal adjustment, pension reform) Social protection (e.g., pensions, targeted social Gender equity (closing the gap between women 4 19 assistance) and men, and boys and girls) 5 Equality of opportunity (i.e., social inclusion) 20 Health 6 Agriculture and rural development 21 Private sector development 7 Trade and exports 22 Education 8 Crime and violence 23 Global/regional integration 9 Disaster risk management 24 Job creation/employment Welfare of vulnerable population 10 Climate change (e.g., mitigation, adaptation) 25 (afrodescendants, indigenous, quilombolas, and other traditional communities) Natural resource management (renewable/non- 11 Energy 26 renewable) 12 Anti-corruption 27 Foreign direct investment 13 Economic growth 28 Regulatory framework 14 Law and justice (e.g., judicial system) 29 Environmental sustainability 15 Water and sanitation A5. When economic and/or social reform efforts fail or are slow to take place in Brazil, which of the following would you attribute this to? (Choose no more than TWO) 1 Corruption 2 Private sector involvement and/or influence 3 Inadequate regulatory framework 4 Inadequate level of citizen/civil society participation 5 Inadequate level of donor coordination 6 Reforms are not well thought out in light of country challenges 7 Poor coordination within the government 8 Inadequate level of government accountability 9 Political pressures and obstacles 10 Inadequate level of private sector participation 11 Inadequate level of capacity in the government 12 Other (please specify): ________________________________________ 94 World Bank Group Country Opinion Survey 2019: Brazil SECTION A: GENERAL ISSUES A6. To what extent do you trust each of the following groups to do what is right? To no degree To a very significant Don't at all degree know 1 The national/federal government 1 2 3 4 5 6 7 8 9 10  2 Congress (i.e., Members of Parliament) 1 2 3 4 5 6 7 8 9 10  3 Bilateral organizations (e.g., DFID, JICA, GIZ, USAID) 1 2 3 4 5 6 7 8 9 10  4 The World Bank Group 1 2 3 4 5 6 7 8 9 10  5 The International Monetary Fund 1 2 3 4 5 6 7 8 9 10  6 UN 1 2 3 4 5 6 7 8 9 10  7 Regional development banks 1 2 3 4 5 6 7 8 9 10  8 Brazil’s Central Bank 1 2 3 4 5 6 7 8 9 10  9 International private sector 1 2 3 4 5 6 7 8 9 10  10 Domestic private sector 1 2 3 4 5 6 7 8 9 10  11 International civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10  12 Domestic civil society (e.g., NGOs, CBOs) 1 2 3 4 5 6 7 8 9 10  13 Faith-based institutions 1 2 3 4 5 6 7 8 9 10  Domestic traditional media and their web presence 14 1 2 3 4 5 6 7 8 9 10  (e.g., newspapers, TV stations, radio) 15 International media and their web presence 1 2 3 4 5 6 7 8 9 10  Web based media (i.e., blogs, social media, other 16 1 2 3 4 5 6 7 8 9 10  web-based news and information sources) A7. Please describe the direction Brazil is moving in, when considering … ? Getting Getting Staying Getting Getting much somewhat the somewhat much worse worse same better better Human development (e.g., health, education, and 1      social protection) 2 Equal opportunity for girls and boys, men and women      Growing Brazil’s economy in a way that leads to jobs 3      and employment 4 The gap between the rich and the poor      5 Making government more effective      6 Anti-corruption      7 Attracting new sources of foreign investment      8 Natural resources management      9 Climate change      95 World Bank Group Country Opinion Survey 2019: Brazil SECTION A: GENERAL ISSUES A8. Listed below are global challenges. Which do you think have the most serious impact on Brazil? (Choose no more than TWO) 1 Environmental degradation 6 Technology based disruption 2 Fragility in Brazil or neighboring countries 7 Geo political uncertainty 3 Jobs/employment 8 Climate change 4 Trade constraints 9 Crime and violence 5 The gap between the rich and the poor 10 Migrants and refugees A9. When thinking about development efforts in Brazil, do you think that civil society (e.g., NGOs, CBOs) should … ? 1 Engage significantly less 2 Engage somewhat less 3 Engage somewhat more 4 Engage significantly more 5 Engage at the same level it does currently 6 Don't know A10. To what extent do you trust domestic private sector to engage in public service delivery in Brazil? 1 To a very low degree 2 To a somewhat low degree 3 To a somewhat high degree 4 To a very high degree 5 Don't know A11. To what extent do you trust international private sector to engage in public service delivery in Brazil? 1 To a very low degree 2 To a somewhat low degree 3 To a somewhat high degree 4 To a very high degree 5 Don't know 96 World Bank Group Country Opinion Survey 2019: Brazil SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of these organizations in Brazil? Not familiar Extremely at all familiar 1 World Bank Group (WBG) 1 2 3 4 5 6 7 8 9 10 2 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10 3 Latin American Development Bank (CAF) 1 2 3 4 5 6 7 8 9 10 B2. Overall, please rate your impression of the effectiveness of these organizations in Brazil. Not effective Very Don't at all effective know 1 World Bank Group (WBG) 1 2 3 4 5 6 7 8 9 10 2 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10 3 Latin American Development Bank (CAF) 1 2 3 4 5 6 7 8 9 10 B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Brazil solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree 97 World Bank Group Country Opinion Survey 2019: Brazil SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B4. When thinking about how the World Bank Group can have the most impact on development results in Brazil, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Brazil? (Choose no more than THREE) 1 Private sector development 16 Crime and violence Natural resource management (renewable/non- 2 Education 17 renewable) 3 Climate change (e.g., mitigation, adaptation) 18 Anti-corruption 4 Urban development 19 Foreign direct investment 5 Law and justice (e.g., judicial system) 20 Environmental sustainability 6 Financial markets 21 Transport (e.g., roads, bridges, transportation) Social protection (e.g., pensions, targeted social 7 22 Agriculture and rural development assistance) Gender equity (closing the gap between women 8 23 Trade and exports and men, and boys and girls) 9 Energy 24 Economic growth 10 Water and sanitation 25 Disaster risk management 11 Regulatory framework 26 Equality of opportunity (i.e., social inclusion) 12 Job creation/employment 27 Communicable/non-communicable diseases 13 Health 28 Information and communications technology Public sector governance/reform (i.e., government Welfare of vulnerable population effectiveness, public financial management, public 14 29 (afrodescendants, indigenous, quilombolas, and expenditure, fiscal system reform, fiscal other traditional communities) adjustment, pension reform) 15 Global/regional integration 30 Poverty reduction 98 World Bank Group Country Opinion Survey 2019: Brazil SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Brazil? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Bringing together different groups of stakeholders   Capacity development related to World Bank Group 2   supported projects 3 Technical assistance   4 Policy advice, studies, analyses   5 Financial resources   6 Data and statistics   7 Promoting knowledge sharing   8 Implementation support   9 Mobilizing third party financial resources   10 Donor coordination   Reaching out to general public and advocating for 11   reforms 12 Other (please specify): ________________________   B6. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Brazil? (Choose no more than TWO) 1 Inadequate World Bank Group’s staffing in Brazil 2 Not client focused 3 Not collaborating enough with partners such as bilaterals, multilaterals, trust funds, UN 4 Not aligned with country priorities 5 Not adequately sensitive to political/social realities in Brazil 6 Too influenced by developed countries 7 Not willing to honestly criticize policies and reform efforts in the country 8 Staff too inaccessible 9 Not collaborating enough with private sector 10 World Bank Group’s processes too slow and complex 11 Not adequately flexible 12 Not sufficiently focused on sustainable results 13 Not collaborating enough with civil society (e.g., NGOs, CBOs) 14 Not enough public disclosure of its work 15 Arrogant in its approach 16 Other (please specify): __________________________________________________ 17 Don’t know 99 World Bank Group Country Opinion Survey 2019: Brazil SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in Brazil? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know B8. From your perspective, which of the following best describes the World Bank Group’s current emphasis on investing in human capital (e.g., education, health, social protection)? 1 Increased its emphasis recently 2 Decreased its emphasis recently 3 Emphasis has remained pretty consistent over time 4 Don’t know B9. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Local government 7 Private sector 2 Donor community 8 Parliament 3 NGOs/Community Based Organizations 9 Foundations 4 Academia/think tanks/research institutes 10 Media 5 Beneficiaries 11 Other (please specify): _____________________ 6 Youth/university groups 12 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Brazil? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B10 1 2 3 4 5 6 7 8 9 10  relevant role in development in Brazil The World Bank Group’s work is aligned with what I B11 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Brazil 100 World Bank Group Country Opinion Survey 2019: Brazil SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Brazil, in terms of each of the following? To no degree To a very significant Don't at all degree know B12 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B13 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B14 1 2 3 4 5 6 7 8 9 10  circumstances) B15 Being inclusive 1 2 3 4 5 6 7 8 9 10  B16 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B17 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B18 1 2 3 4 5 6 7 8 9 10  the ground Helping to bring discipline/effective supervision to B19 1 2 3 4 5 6 7 8 9 10  implementation of investment projects B20 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B21 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B22 1 2 3 4 5 6 7 8 9 10  partners B23 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B24 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Brazil with B25 1 2 3 4 5 6 7 8 9 10  respect B26 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B27. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Brazil? (Choose no more than TWO) 1 Technical assistance (advice, best practice, international experience, etc.) 2 Investment lending (financing specific projects) 3 Policy based lending/budget support to the Government 4 Trust Fund management 5 Knowledge products/services (analytical work, studies, surveys, etc.) 6 Capacity development 7 Multi-sectoral approaches 8 Other (please specify): ________________________________ 9 Don’t know 101 World Bank Group Country Opinion Survey 2019: Brazil SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Brazil? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know Social protection (e.g., pensions, targeted social 1 1 2 3 4 5 6 7 8 9 10  assistance) Gender equity (closing the gap between women and 2 1 2 3 4 5 6 7 8 9 10  men, and boys and girls) 3 Private sector development 1 2 3 4 5 6 7 8 9 10  4 Education 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 5 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 6 Global/regional integration 1 2 3 4 5 6 7 8 9 10  Welfare of vulnerable population (afrodescendants, 7 indigenous, quilombolas, and other traditional 1 2 3 4 5 6 7 8 9 10  communities) 8 Urban development 1 2 3 4 5 6 7 8 9 10  9 Energy 1 2 3 4 5 6 7 8 9 10  10 Water and sanitation 1 2 3 4 5 6 7 8 9 10  11 Regulatory framework 1 2 3 4 5 6 7 8 9 10  12 Job creation/employment 1 2 3 4 5 6 7 8 9 10  13 Health 1 2 3 4 5 6 7 8 9 10  14 Financial markets 1 2 3 4 5 6 7 8 9 10  15 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  16 Agriculture and rural development 1 2 3 4 5 6 7 8 9 10  17 Trade and exports 1 2 3 4 5 6 7 8 9 10  18 Crime and violence 1 2 3 4 5 6 7 8 9 10  Natural resource management (renewable/non- 19 1 2 3 4 5 6 7 8 9 10  renewable) 20 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  21 Poverty reduction 1 2 3 4 5 6 7 8 9 10  22 Anti-corruption 1 2 3 4 5 6 7 8 9 10  23 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  24 Economic growth 1 2 3 4 5 6 7 8 9 10  25 Disaster risk management 1 2 3 4 5 6 7 8 9 10  26 Equality of opportunity (i.e., social inclusion) 1 2 3 4 5 6 7 8 9 10  27 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  28 Information and communications technology 1 2 3 4 5 6 7 8 9 10  29 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  30 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  102 World Bank Group Country Opinion Survey 2019: Brazil SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. To what extent does the World Bank Group’s work help to achieve development results in Brazil? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree C3. To what extent does the World Bank Group influence the development agenda in Brazil? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Brazil? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C4 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, Program-for-Results, etc.) meet the needs of Brazil The World Bank Group meets Brazil’s needs for C5 knowledge services (e.g., research, analysis, data, 1 2 3 4 5 6 7 8 9 10  technical assistance) 103 World Bank Group Country Opinion Survey 2019: Brazil SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Brazil, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant Don't at all degree know D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are source of relevant information on global D5 1 2 3 4 5 6 7 8 9 10  good practices D6 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D7 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Brazil’s specific D8 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances Are accessible (well written and easy to D9 1 2 3 4 5 6 7 8 9 10  understand) D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 104 World Bank Group Country Opinion Survey 2019: Brazil SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and reviews E3 1 2 3 4 5 6 7 8 9 10  are done in a timely fashion The World Bank Group’s Environmental and E4 1 2 3 4 5 6 7 8 9 10  Social Framework requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in Brazil Working with the World Bank Group increases E7 1 2 3 4 5 6 7 8 9 10  Brazil’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E8 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them The World Bank Group provides effective E9 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) E10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Brazil? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree E11. Which of the following best describes the World Bank Group’s support in Brazil? (Select only one response) The World Bank Group is sufficiently selective and focuses on the most important development challenges in 1 Brazil 2 The World Bank Group is not sufficiently selective in Brazil, and it is involved in too many areas of development. 3 Don’t know 105 World Bank Group Country Opinion Survey 2019: Brazil SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN BRAZIL F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Brazil? (Choose no more than TWO) 1 Engage more effectively with partners such as bilaterals, multilaterals, trust funds, UN 2 Offer more innovative financial products 3 Ensure greater selectivity in its work 4 Provide more adequate data/knowledge/statistics/figures on Brazil’s economy 5 Collaborate more effectively with Government clients (e.g., national, state, local) 6 Work faster 7 Reduce the complexity of obtaining World Bank Group financing 8 Help to bring discipline/effective supervision to implementation of World Bank Group projects 9 Engage more effectively with civil society (e.g., NGOs, CBOs) 10 Increase the level of capacity development in the country 11 Offer more innovative knowledge services 12 Engage more directly with beneficiaries 13 Improve the quality of its experts as related to Brazil’s specific challenges 14 Engage more effectively with private sector 15 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Brazil, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Brazil? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Brazil 6 Reaching out to general public and advocating for reforms 7 Don’t know 106 World Bank Group Country Opinion Survey 2019: Brazil SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How frequently do you interact with the World Bank Group now in Brazil? 1 Never 2 Less than once a year 3 Once a year to a few times a year 4 Less than once a month 5 At least once a month 6 At least once a week G2. How do you get most of your information about economic and social development issues in Brazil? (Choose no more than TWO) 1 Local television 6 International newspapers 2 Internet 7 International television 3 Periodicals 8 Local newspapers 4 International radio 9 Local radio Social media (e.g., blogs, Facebook, Twitter, 5 10 Other (please specify): ____________________ YouTube, Flickr) G3. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) 1 World Bank Group’s website 4 e-Newsletters Social media (e.g., blogs, Facebook, Twitter, World Bank Group’s 2 5 YouTube, Flickr) seminars/workshops/conferences World Bank Group’s publications and other written Direct contact with World Bank Group (i.e., face to 3 6 materials face meetings/discussions) G4. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up 107 World Bank Group Country Opinion Survey 2019: Brazil SECTION G: COMMUNICATION AND INFORMATION SHARING G5. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? Every few Every few Every few Not days weeks months at all Read, viewed or heard a story about the WBG in local media 1     (newspaper, magazine, TV, radio) Read, viewed or heard a story about the WBG in global media 2     (newspaper, magazine, TV, radio) Interacted with the WBG on Social Media (e.g. read a post or 3     tweet, liked, commented, shared, retweeted) 4 Visited a WBG website (e.g. read a blog, used data)     5 Attended an event/conference hosted by the WBG     6 Watched a webinar or online event hosted by the WBG     7 Read some or all of a WBG research paper or publication     8 Met professionally with WBG staff     9 Read a WBG e-newsletter     Have you requested information from the World Bank Group on its activities in the past G6 Yes No year? (If YES please go to Question G7; if NO please go to H1) G7 Were you able to obtain this information? Yes No 108 World Bank Group Country Opinion Survey 2019: Brazil SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current affiliation? (Select only ONE response) 1 Office of the President, Prime Minister 11 Private Foundation 2 Office of Minister 12 NGO/Community Based Organization 3 Office of Parliamentarian 13 Media (press, radio, TV, web, etc.) Employee of a Ministry, Ministerial Department Independent Government Institution (i.e., Regulatory 4 14 or Implementation Agency Agency, Central Bank/oversight institution) Project Management Unit (PMU) overseeing implementation of project/ 5 15 Trade Union Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Faith-Based Group 7 Bilateral Agency 17 Youth Group 8 Multilateral Agency 18 Academia/Research Institute/Think Tank 9 Private Sector Organization 19 Judiciary Branch 10 Financial Sector/Private Bank 20 Other (please specify): ________________________ H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, MIGA, ICSID) in your country? 1 Yes 2 No H4. If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in Brazil? (Select only ONE response) 1 The World Bank (IBRD) 2 The International Finance Corporation (IFC) 3 The Multilateral Investment Guarantee Agency (MIGA) 109 World Bank Group Country Opinion Survey 2019: Brazil SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? 1 Yes 2 No H6. Which of the following describes most of your exposure to the World Bank Group in Brazil? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H7. What’s your gender? 1 Female 2 Male H8. What’s your age? 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above H9. Which best represents your geographic location? 1 North 2 South 3 Southeast 4 Northeast 5 Center-West Thank you for completing the survey! 110