World Bank Group Country Opinion Survey 2015: Cabo Verde FY15 Cabo Verde Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 April 2016 World Bank Group Country Opinion Survey 2015: Cabo Verde Acknowledgements The Cabo Verde Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG) team led by Sharon Felzer (Senior Communications Officer, Head of PORG), Svetlana Markova, Jing Guo, and Jessica Cameron. Calita Woods, Dania Mendoza, and Isabel Tepedino provided data support. The report was prepared under the overall guidance and supervision of Sumir Lal (Director, ECRGP). PORG acknowledges the significant contribution from the country team and the local fielding agency Afrosondagem. In particular, PORG is grateful for the support from Antonio Baptista (Consultant) who coordinated the survey related activities in Cabo Verde. 1 World Bank Group Country Opinion Survey 2015: Cabo Verde Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Cabo Verde ...............................................8 V. Overall Attitudes toward the World Bank Group .......................12 VI. Sectoral Importance and Effectiveness......................................20 VII. How the World Bank Group Operates .......................................25 VIII. World Bank Group’s Knowledge and Instruments .....................32 IX. The Future Role of the World Bank Group in Cabo Verde .........36 X. Communication and Outreach ..................................................41 XI. Appendices ................................................................................48 2 World Bank Group Country Opinion Survey 2015: Cabo Verde I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Cabo Verde perceive the WBG. The survey explored:  General Issues Facing Cabo Verde  Overall Attitudes toward the World Bank Group  World Bank Group’s Effectiveness and Results  The World Bank Group’s Knowledge Work and Activities  Working with the World Bank Group  The Future Role of the World Bank Group in Cabo Verde  Communication and Information Sharing  Background Information II. Methodology From June to September 2015, 272 stakeholders of the WBG in Cabo Verde were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the Office of the President/Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/ programs; local governments; bilateral/multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; non-profit organizations/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 107 stakeholders participated in the survey (39% response rate). Respondents received and completed with the presence of a representative of the independent fielding agency. Respondents were asked about: general issues facing Cabo Verde; their overall attitudes toward the WBG; the WBG’s effectiveness and results; the WBG’s knowledge work and activities; working with the WBG; the WBG’s future role in Cabo Verde; and the WBG’s communication and information sharing. Every country that engages in the Country Opinion Survey must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. 3 World Bank Group Country Opinion Survey 2015: Cabo Verde III. Demographics of the Sample Current Position  For further analyses, respondents from ministries/ ministerial departments/implementation agencies, PMUs, and consultants working on WBG projects were combined; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from NGO/community based organizations, private foundations, and trade unions were combined in the “CSO� category. Few respondents from the office of the President, Prime Minister, the office of a Minister, the office of parliamentarian, local governments, bilateral/multilateral agencies, media, and other organizations were included in the “Other� category. There were no respondents from the faith-based groups, youth groups, and the judiciary branch. Percentage of Respondents (N=105) Other 12% Employee of a Ministry, Ministerial Department or 10% Implementation Agency Academia/Research Institute/Think Tank 10% NGO/ Community-Based Organization 10% Private Sector Organization 9% PMU/ Consultant/Contractor working on WBG 8% project/program Office of the President, Prime Minister 6% Office of Parliamentarian 6% Bilateral/ Multilateral Agency 5% Financial Sector/Private Bank 4% Local Government Office or Staff 2% Office of Minister 1% Private Foundation 1% Trade Union 1% Independent Government Institution <1% Media <1% Faith-Based Group 0% Youth Group 0% Judiciary Branch 0% “Which of the following best describes your current position?� (Respondents chose from a list.) 4 World Bank Group Country Opinion Survey 2015: Cabo Verde III. Demographics of the Sample (continued) Area of Primary Specialization Percentage of Respondents (N=102) Other 27% Governance 15% Education 8% Generalist (specialized in multiple sectors) 7% Trade and competitiveness 6% Finance and markets 6% Macroeconomics and fiscal management 5% Transport and ICT 5% Urban, rural, and social development 5% Poverty 4% Water 3% Environment and natural resources 3% Social protection and labor 2% Jobs 2% Public-private partnerships 1% Gender 1% Agriculture 1% Fragility, conflict and violence 0% Health, nutrition and population 0% Energy and extractives 0% Climate change 0% “Please identify the primary specialization of your work.� (Respondents chose from a list.) 5 World Bank Group Country Opinion Survey 2015: Cabo Verde III. Demographics of the Sample (continued) Geographic locations  For comparisons between geographic locations, please go to appendix C (page 90). Percentage of Respondents (N=107) Barlavento Islands (ilhas de São Vicente, Santo Antão, São Nicolau, Sal e Boa Vista), 10% Sotavento Islands (ilhas de Brava, Fogo, Santiago, Maio), 90% "Which best represents your geographic location?" (Respondents chose from a list.) Exposure to Agencies within the World Bank Group Percentage of Respondents (N=64) The International Finance Corporation (IFC), 5% Other, 16% The World Bank (IDA), 80% "Which of the following agencies of the World Bank Group do you primarily engage with in Cape Verde?" (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) (Note: no respondents chose "the Multilateral Investment Guarantee Agency") 6 World Bank Group Country Opinion Survey 2015: Cabo Verde III. Demographics of the Sample (continued) Familiarity with the World Bank Group  Respondents across stakeholder groups had statistically similar levels of familiarity with the work of the WBG in Cabo Verde.  Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Cabo Verde, and significantly, moderately correlated with the extent to which they believe the WBG contributes to Cabo Verde’s development results. Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.4 Private Sector/Financial Sector/Private Bank 7.2 Employee of a Ministry/ PMU/ Consultant 7.0 Other 6.7 Independent Government Institution 5.8 Academia/Research Institute/Think Tank 5.8 CSO 5.0 "How familiar are you with the work of the World Bank Group in Cape Verde?" (1 - "Not familiar at all", 10 - "Extremely familiar") 7 World Bank Group Country Opinion Survey 2015: Cabo Verde IV. General Issues Facing Cabo Verde Headed in the Right Direction Percentage of Respondents (N=105) Not sure, 17% The wrong direction, 19% The right direction, 64% "In general, would you say that Cape Verde is headed in...?" (Respondents chose from a list.) 8 World Bank Group Country Opinion Survey 2015: Cabo Verde IV. General Issues Facing Cabo Verde (continued) Development Priority Percentage of Respondents (N=101) Private sector development 48% Public sector governance/reform 35% Job creation/employment 34% Economic growth 32% Poverty reduction 21% Education 20% Foreign direct investment 14% Crime and violence 12% Social protection 10% Law and justice 9% Water and sanitation 8% Equality of opportunity 8% Transport 6% Health 5% Global/regional integration 5% Information and communications technology 5% Food security 4% Agricultural development 4% Trade and exports 4% Environmental sustainability 3% "Listed below are a number of development priorities in Cape Verde. Please identify which of the following you consider the most important development priorities in Cape Verde. (Choose no more than THREE)" (Respondents chose from a list. Responses combined. Top 20 of 31 response options shown.) 9 World Bank Group Country Opinion Survey 2015: Cabo Verde IV. General Issues Facing Cabo Verde (continued) What Would Contribute Most to Reducing Poverty Percentage of Respondents (N=106) Economic growth 64% Job creation/employment 39% Private sector development 37% Education 29% Equality of opportunity 21% Rural development 18% Foreign direct investment 13% Public sector governance/reform 11% Agricultural development 11% Water and sanitation 11% Social protection 9% Global/regional integration 5% Law and justice 5% Crime and violence 3% Health 3% Urban development 3% Transport 3% Gender equity 2% Financial markets 2% Food security 2% "Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Cape Verde? (Choose no more than THREE)" (Respondents chose from a list. Responses combined. Top 20 of 30 response options shown.) 10 World Bank Group Country Opinion Survey 2015: Cabo Verde IV. General Issues Facing Cabo Verde (continued) Factors Contributing to “Shared Prosperity� Percentage of Respondents (N=99) Better employment opportunities for young people 42% Consistent economic growth 38% Education and training that better ensure job 32% opportunity Better entrepreneurial opportunities (i.e., to start 19% small and medium sized businesses) Greater access to micro-finance for the poor 16% Better opportunity for the poor who live in rural areas 12% Better employment opportunities for women 9% Greater voice and participation for citizens to help 7% ensure greater accountability Better quality public services 7% Better opportunity for the poor who live in urban 6% areas A growing middle class 5% Greater equity of fiscal policy 2% Greater access to health and nutrition for citizens 1% More reliable social safety net 1% Other 0% "The World Bank Group’s “Shared Prosperity� goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Cape Verde? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 11 World Bank Group Country Opinion Survey 2015: Cabo Verde V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts  Stakeholder groups: respondents from the CSOs were significantly more likely to attribute failed or slow WBG assisted reform efforts to that “there is not an adequate level of citizen/civil society participation,� compared to respondents from other stakeholder groups. Percentage of Respondents (N=102) There is not an adequate level of citizen/civil 35% society participation The World Bank Group is not sensitive enough to 30% political/social realities on the ground Reforms are not well thought out in light of 25% country challenges Poor donor coordination 19% Lack of/inadequate levels of capacity in 18% Government The World Bank Group works too slowly 18% The World Bank Group does not do adequate 14% follow through/follow-up Political pressures and obstacles 11% The Government works inefficiently 9% Other 3% "When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 12 World Bank Group Country Opinion Survey 2015: Cabo Verde V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology� section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The World Bank Group’s Overall Effectiveness (Indicator Question) Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 All respondents 6.5 "Overall, please rate your impression of the World Bank Group's effectiveness in Cape Verde." (1 - "Not effective at all", 10 - "Very effective") Achieving Development Results (Indicator Question) Mean Rating 1 2 3 4 5 6 7 8 9 10 All respondents 7.0 "To what extent does the World Bank Group’s work help to achieve development results in Cape Verde?" (1-"To no degree at all", 10-"To a very significant degree") WBG Staff Preparedness Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.8 "To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Cape Verde solve its most complicated development challenges?" (1-"To no degree at all", 10-"To a very significant degree") 13 World Bank Group Country Opinion Survey 2015: Cabo Verde V. Overall Attitudes toward the World Bank Group (continued) The World Bank and the IFC Working Together  Only those stakeholders who responded “Yes� to the question “Do your projects involve both the World Bank and the IFC?� provided their views on the working relationship between the World Bank and the IFC. Percentage of Respondents (N=13) The two institutions work well together, 38% The way the two institutions work together needs improvement, 62% “If your projects involved both the World Bank and the IFC, what was your view on the two institutions working together in Cape Verde?� (Respondents chose from a list.) (Note: no respondents chose "don't know" or "the two institutions do not work well together") 14 World Bank Group Country Opinion Survey 2015: Cabo Verde V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups1  Stakeholder groups: respondents from CSOs gave significantly higher overall ratings for the twenty five indicator questions than respondents from other stakeholder groups.  Collaboration: collaborators and non-collaborators with the WBG gave statistically similar overall ratings for the twenty five indicator questions. Mean Ratings 1 2 3 4 5 6 7 8 9 10 All Stakeholder Groups 6.5 CSO 7.9 Academia/Research Institute/Think Tank 6.8 Employee of a Ministry/ PMU/ Consultant 6.7 Independent Government Institution 6.7 Private Sector/Financial Sector/Private Bank 6.5 Other 5.8 Mean Ratings for All Indicator Questions by Stakeholder Groups on a Scale from 1 to 10 1 Responses to all twenty five indicator questions by stakeholder levels of collaboration with the WBG can be found in Appendix E (page 102). 15 World Bank Group Country Opinion Survey 2015: Cabo Verde V. Overall Attitudes toward the World Bank Group (continued) Greatest Value Percentage of Respondents (N=99) Financial resources 27% 17% 44% Capacity development 19% 14% 33% Mobilizing third party financial resources 19% 14% 33% Convening/facilitating 12% 17% 29% Policy advice, studies, analyses 8% 15% 23% Technical assistance 7% 9% 16% Donor coordination 7% 9% Linkage to non-Bank expertise (i.e., South- South knowledge sharing) 7% Data 3% Greatest value Second greatest value Other 1% "When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Cape Verde?" (Respondents chose from a list.) 16 World Bank Group Country Opinion Survey 2015: Cabo Verde V. Overall Attitudes toward the World Bank Group (continued) Most Effective Instruments in Reducing Poverty Percentage of Respondents (N=107) Investment lending (financing specific projects) 49% Capacity development 43% Policy based lending / budget support to the 38% Government Technical assistance (advice, best practice, 21% international experience, etc.) Multi-sectoral approaches 20% Trust Fund management 9% Knowledge products/services (analytical work, 8% studies, surveys, etc.) Don’t know 4% Other 1% “Which World Bank Group's instruments do you believe are the MOST effective in reducing poverty in Cape Verde? (Choose no more than TWO)� (Respondents chose from a list. Responses combined.) 17 World Bank Group Country Opinion Survey 2015: Cabo Verde V. Overall Attitudes toward the World Bank Group (continued) Importance and Effectiveness of WBG’s Capacity Building Work Mean Rating 1 2 3 4 5 6 7 8 9 10 Project implementation (or other organizational 7.0 strengthening) 7.8 Policy design (for clarity and better incentives to 6.5 achieve development goals) 8.2 Citizen engagement (incorporating citizens' 4.7 voices into development) 7.7 Effectiveness Importance "How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Cape Verde?" (1 - "Not effective at all", 10 - "Very effective") "When thinking about how to improve capacity building in Cape Verde to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building?" (1 - "Not important at all", 10 - "Very important") 18 World Bank Group Country Opinion Survey 2015: Cabo Verde V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness Percentage of Respondents (N=106) Not enough public disclosure of its work 26% Don’t know 18% World Bank Group’s processes too slow 17% Not collaborating enough with stakeholders outside 15% the Government World Bank Group’s processes too complex 14% Too influenced by developed countries 14% Not adequately sensitive to political/social realities 13% in Cape Verde Imposing technocratic solutions without regard to 11% political realities Other 8% Staff too inaccessible 8% Not exploring alternative policy options 7% Its advice and strategies do not lend themselves to 7% practical problem solving Not willing to honestly criticize policies and reform 6% efforts in the country Not client focused 5% Not aligned with country priorities 5% Arrogant in its approach 3% Not aligned with other donors’ work 2% The credibility of its knowledge/data 1% "Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Cape Verde? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 19 World Bank Group Country Opinion Survey 2015: Cabo Verde VI. Sectoral Importance and Effectiveness Importance of WBG’s Support in Sectoral Areas Mean Importance Rating 1 2 3 4 5 6 7 8 9 10 Poverty reduction 7.9 Transport 7.7 Public sector governance/reform 7.6 Energy 7.6 Economic growth 7.5 Water and sanitation 7.4 Regulatory framework 7.2 Education 7.2 Private sector development 7.2 Information and communications technology 6.9 Environmental sustainability 6.9 Job creation/employment 6.7 Rural development 6.7 Health 6.7 Foreign direct investment 6.7 Communicable/non-communicable diseases 6.7 Trade and exports 6.6 Gender equity 6.6 Anti corruption 6.6 Agricultural development 6.5 Equality of opportunity 6.3 Food security 6.2 Social protection 6.2 Urban development 6.2 Financial markets 6.2 Climate change 6.2 Global/regional integration 5.8 Law and justice 5.6 Crime and violence 5.3 Disaster management 5.2 Natural resource management 5.2 "In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Cape Verde?" (1-"Not important at all", 10-"important") 20 World Bank Group Country Opinion Survey 2015: Cabo Verde VI. Sectoral Importance and Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Transport 7.1 Public sector governance/reform 7.0 Energy 6.9 Poverty reduction 6.8 Education 6.7 Water and sanitation 6.7 Regulatory framework 6.6 Economic growth 6.4 Communicable/non-communicable diseases 6.3 Health 6.2 Information and communications technology 6.1 Gender equity 6.1 Food security 6.0 Environmental sustainability 6.0 Rural development 6.0 Agricultural development 5.9 Private sector development 5.9 Equality of opportunity 5.8 Job creation/employment 5.6 Urban development 5.5 Foreign direct investment 5.5 Social protection 5.5 Financial markets 5.5 Trade and exports 5.4 Anti corruption 5.3 Climate change 5.3 Global/regional integration 5.2 Law and justice 4.8 Disaster management 4.4 Natural resource management 4.2 Crime and violence 4.0 "How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Cape Verde?" (1-"Not effective at all", 10-"Very effective") 21 World Bank Group Country Opinion Survey 2015: Cabo Verde VI. Sectoral Importance and Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration2 Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Energy 7.2 6.7 Public sector governance/reform 7.2 6.9 Transport 7.2 7.0 Poverty reduction 7.1 6.7 Regulatory framework 6.8 6.4 Water and sanitation 6.7 6.6 Information and communications technology 6.5 6.0 Education 6.5 6.8 Economic growth 6.5 6.4 Gender equity 6.4 6.0 Rural development 6.3 5.9 Anti corruption 6.2 5.1 Private sector development 6.1 5.9 Financial markets 6.0 5.4 Health 5.9 6.3 Environmental sustainability 5.9 5.9 Communicable/non-communicable diseases 5.8 6.4 Agricultural development 5.8 5.9 Job creation/employment 5.7 5.6 Global/regional integration 5.6 5.2 Food security 5.6 6.2 Climate change 5.5 5.1 Social protection 5.4 5.6 Trade and exports 5.3 5.4 Equality of opportunity 5.2 5.9 Foreign direct investment 5.2 5.5 Collaborating Urban development 5.1 5.5 with the WBG Natural resource management 4.9 4.0 Not collaborating Law and justice 4.5 4.9 with the WBG Disaster management 4.1 4.5 Crime and violence 4.1 3.9 "How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Cape Verde?"(1-"Not effective at all", 10-"Very effective") 2 Note in the Appendix on the sectoral effectiveness (Appendix A, page 51) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know� if they did not have exposure to the WBG’s work in certain development areas. 22 World Bank Group Country Opinion Survey 2015: Cabo Verde VI. Sectoral Importance and Effectiveness (continued) The WBG Promoting Private Public Partnerships Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.1 “To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Cape Verde?" (1 - "To no degree at all", 10 - "To a very significant degree") Helping the Poorest Percentage of Respondents (N=107) To a very insufficient Don't know, degree, 6% 5% To a fully sufficient degree, 7% To a somewhat insufficient degree, 32% To a somewhat sufficient degree, 51% “To what extent do you believe that the World Bank Group's work and support help the poorest in Cape Verde?� (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) 23 World Bank Group Country Opinion Survey 2015: Cabo Verde VI. Sectoral Importance and Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Cabo Verde, bivariate correlational analyses were conducted using respondents’ ratings of the thirty one specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in Cabo Verde. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at disaster management;  The WBG’s effectiveness at agricultural development; and  The WBG’s effectiveness at education.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Cabo Verde, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at agricultural development;  The WBG’s effectiveness at disaster management; and  The WBG’s effectiveness at environmental sustainability. 24 World Bank Group Country Opinion Survey 2015: Cabo Verde VII. How the World Bank Group Operates The World Bank Group’s Work in Cabo Verde Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Overall the World Bank Group currently plays a 7.1 relevant role in development in Cape Verde¹ The World Bank Group supports programs and 6.6 strategies that are realistic for Cape Verde The World Bank Group’s work is aligned with what I consider the development priorities for 6.4 Cape Verde¹ "To what extent do you agree with the following statements about the World Bank Group’s work in Cape Verde?" (1-"Strongly disagree", 10-"Strongly agree") ¹Indicator Question 25 World Bank Group Country Opinion Survey 2015: Cabo Verde VII. How the World Bank Group Operates (continued) The World Bank Group’s Work in Cabo Verde: Collaboration Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Overall the World Bank Group currently plays a 7.3 relevant role in development in Cape Verde¹ 7.0 The World Bank Group supports programs and 6.8 strategies that are realistic for Cape Verde 6.5 The World Bank Group’s work is aligned with 6.7 what I consider the development priorities for Cape Verde¹ 6.3 Collaborating with the WBG Not collaborating with the WBG "To what extent do you agree with the following statements about the World Bank Group’s work in Cape Verde?" (1-"Strongly disagree", 10-"Strongly agree") ¹Indicator Question 26 World Bank Group Country Opinion Survey 2015: Cabo Verde VII. How the World Bank Group Operates (continued) Overall Perceptions Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Working with the World Bank Group increases 7.3 Cape Verde’s institutional capacity The World Bank Group treats clients and 7.2 stakeholders in Cape Verde with respect The World Bank Group effectively monitors and 6.9 evaluates the projects and programs it supports The World Bank Group provides effective 6.7 implementation support Where country systems are adequate, the World 6.6 Bank Group makes appropriate use of them¹ The World Bank Group’s conditions on its 6.0 lending are reasonable The World Bank Group’s “Safeguard Policy� 6.0 requirements are reasonable The World Bank Group’s approvals and reviews 5.7 are done in a timely fashion The World Bank Group takes decisions quickly in 5.4 Cape Verde¹ The World Bank Group disburses funds promptly 5.2 "To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") ¹Indicator Question 27 World Bank Group Country Opinion Survey 2015: Cabo Verde VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration  Collaboration: As indicated in the chart below, respondents who collaborate with the WBG had significantly higher levels of agreement with the statement that “the WBG’s conditions on its lending are reasonable,� compared to respondents who do not collaborate with the WBG. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Working with the World Bank Group increases Cape 7.4 Verde’s institutional capacity 7.3 The World Bank Group’s conditions on its lending are 7.0 reasonable* 5.7 The World Bank Group effectively monitors and 6.8 evaluates the projects and programs it supports 7.0 The World Bank Group treats clients and stakeholders 6.8 in Cape Verde with respect 7.4 Where country systems are adequate, the World 6.6 Bank Group makes appropriate use of them¹ 6.6 The World Bank Group provides effective 6.5 implementation support 6.8 The World Bank Group’s “Safeguard Policy� 5.9 requirements are reasonable 6.1 The World Bank Group’s approvals and reviews are 5.4 done in a timely fashion 5.8 The World Bank Group takes decisions quickly in Cape 5.2 Verde¹ 5.4 The World Bank Group disburses funds promptly 5.2 5.2 Collaborating with the WBG Not collaborating with the WBG "To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") (*Significantly different between collaborators and non-collaborators with the WBG) ¹Indicator Question 28 World Bank Group Country Opinion Survey 2015: Cabo Verde VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner Mean Rating 1 2 3 4 5 6 7 8 9 10 Being a long-term partner¹ 8.0 Collaboration with the Government¹ 7.8 Collaboration with other donors and development 7.2 partners¹ Straightforwardness and honesty¹ 6.6 Responsiveness¹ 6.5 Openness (sharing data and other information)¹ 6.3 Staff accessibility¹ 5.9 Being inclusive¹ 5.9 Flexibility (in terms of the institution’s products and 5.8 services)¹ Flexibility (in terms of changing country 5.8 circumstances)¹ Ease of access to the people at the World Bank Group 5.8 who are making decisions important to my work¹ The speed in which it gets things accomplished on the 5.7 ground¹ Collaboration with the private sector¹ 5.5 Collaboration with civil society¹ 5.2 "To what extent is the World Bank Group an effective development partner in Cape Verde, in terms of each of the following?" (1-"To no degree at all", 10-"To a very significant degree") ¹Indicator Question 29 World Bank Group Country Opinion Survey 2015: Cabo Verde VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration Mean Rating 1 2 3 4 5 6 7 8 9 10 Being a long-term partner¹ 7.9 8.0 Collaboration with the Government¹ 7.7 7.8 Collaboration with other donors and development 7.5 partners¹ 7.1 Ease of access to the people at the World Bank Group 6.7 who are making decisions important to my work¹ 5.5 Straightforwardness and honesty¹ 6.6 6.6 Openness (sharing data and other information)¹ 6.5 6.2 Responsiveness¹ 6.2 6.6 Staff accessibility¹ 6.1 5.8 Being inclusive¹ 5.9 5.8 The speed in which it gets things accomplished on the 5.9 ground¹ 5.7 Collaboration with civil society¹ 5.8 5.1 Flexibility (in terms of changing country 5.8 circumstances)¹ 5.7 Flexibility (in terms of the institution’s products and 5.7 services)¹ 5.9 Collaboration with the private sector¹ 5.5 5.5 Collaborating with the WBG Not collaborating with the WBG "To what extent is the World Bank Group an effective development partner in Cape Verde, in terms of each of the following?" (1-"To no degree at all", 10-"To a very significant degree") ¹Indicator Question 30 World Bank Group Country Opinion Survey 2015: Cabo Verde VII. How the World Bank Group Operates (continued) Internal Measuring and Monitoring Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 5.8 "To what extent do you believe the World Bank Group measures and corrects its work in real time in Cape Verde?" (1-"To no degree at all", 10-"To a very significant degree") 31 World Bank Group Country Opinion Survey 2015: Cabo Verde VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities Percentage of Respondents (N=104) Never, Weekly, 8% 3% Rarely, 15% Monthly, 22% A few times a year, 52% "How frequently do you consult World Bank Group's knowledge work and activities in the work you do?" (Respondents chose from a list.) 32 World Bank Group Country Opinion Survey 2015: Cabo Verde VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Cabo Verde’s Knowledge Needs (Indicator Question) Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 All Respondents 5.7 "The World Bank Group meets Cape Verde’s needs for knowledge services (e.g., research, analysis, data, technical assistance)." (1-"Strongly disagree", 10-"Strongly agree") Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Mean Significance Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.9 "Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country?" (1-"Not significant at all", 10-"Very significant") Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) Mean Technical Quality Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 7.4 "Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?" (1-"Very low technical quality", 10-"Very high technical quality") 33 World Bank Group Country Opinion Survey 2015: Cabo Verde VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities Mean Rating 1 2 3 4 5 6 7 8 9 10 Are source of relevant information on global 7.1 good practices Are timely 6.4 Are adaptable to Cape Verde’s specific development challenges and country 6.2 circumstances¹ Are accessible (well written and easy to 6.2 understand) Lead to practical solutions 6.0 Include appropriate level of stakeholder 5.7 involvement during preparation Are translated enough into local language 5.1 Are adequately disseminated 4.9 "In Cape Verde, to what extent do you believe that the World Bank Group’s knowledge work and activities:" (1-"To no degree at all", 10-"To a very significant degree") ¹Indicator Question 34 World Bank Group Country Opinion Survey 2015: Cabo Verde VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Cabo Verde’s Needs for Financial Instruments (Indicator Question) Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 All Respondents 6.1 "The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Cape Verde." (1-"Strongly disagree", 10-"Strongly agree") 35 World Bank Group Country Opinion Survey 2015: Cabo Verde IX. The Future Role of the WBG in Cabo Verde The World Bank Group’s Local Presence in Cabo Verde Percentage of Respondents (N=105) Don't know, 3% The current level of local presence is adequate, 18% More local presence, 79% “To be a more effective development partner in Cape Verde, do you believe that the World Bank Group should have...? � (Respondents chose from a list.) (Note: no respondents chose "less local presence.") Selectivity of the World Bank Group’s Support Percentage of Respondents (N=106) The World Bank Group is not sufficiently selective in Cape Verde, and it is involved in too many areas of development, 14% Don’t know, 22% The World Bank Group is sufficiently selective and focuses on the most important development challenges in Cape Verde, 64% “Which of the following best describes the World Bank Group’s support in Cape Verde?� (Respondents chose from a list.) 36 World Bank Group Country Opinion Survey 2015: Cabo Verde IX. The Future Role of the WBG in Cabo Verde (continued) Making the World Bank Group of Greater Value Percentage of Respondents (N=105) Reach out more to groups outside of Government 48% Increase the level of capacity development in the 36% country Offer more innovative financial products 25% Reduce the complexity of obtaining World Bank Group 22% financing Provide more adequate data/knowledge/statistics/figures on Cape Verde’s 20% economy Improve the competitiveness of its financing compared 15% to markets Ensure greater selectivity in its work 9% Collaborate more effectively with Government clients 8% Improve the quality of its experts as related to Cape 6% Verde’s specific challenges Work faster 5% Offer more innovative knowledge services 4% Other 1% "Which of the following SHOULD the World Bank Group do to make itself of greater value in Cape Verde? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 37 World Bank Group Country Opinion Survey 2015: Cabo Verde IX. The Future Role of the WBG in Cabo Verde (continued) The World Bank Group Should Collaborate More with … Percentage of Respondents (N=106) Private sector 66% Local Government 36% NGOs/Community Based Organizations (CBOs) 34% Academia/think tanks/research institutes 27% Youth/university groups 11% Donor community 8% Media 5% Beneficiaries 5% Parliament 2% Foundations 2% Other 2% Don’t know 0% "In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country?" (Respondents chose from a list. Responses combined.) 38 World Bank Group Country Opinion Survey 2015: Cabo Verde IX. The Future Role of the WBG in Cabo Verde (continued) Where the World Bank Group Should Focus its Resources Percentage of Respondents (N=107) Private sector development 49% Economic growth 36% Public sector governance/reform 36% Job creation/employment 36% Education 18% Poverty reduction 15% Water and sanitation 12% Foreign direct investment 10% Equality of opportunity 10% Agricultural development 9% Crime and violence 9% Rural development 8% Transport 7% Global/regional integration 7% Social protection 7% Health 5% Information and communications technology 5% Energy 5% Food security 4% Law and justice 4% “When thinking about how the World Bank Group can have the most impact on development results in Cape Verde, in which sectoral areas do you believe the WBG should focus most of its resources in Cape Verde? (Choose no more than THREE)� (Respondents chose from a list. Responses combined. Top 20 of 31 response options shown.) 39 World Bank Group Country Opinion Survey 2015: Cabo Verde IX. The Future Role of the WBG in Cabo Verde (continued) Future Combination of the WBG services Percentage of Respondents (N=101) Don't know, 1% The combination None of the above, 2% is appropriate for Cape Verde, 4% Knowledge products, 14% Convening services, 54% Financial services, 25% "When considering the combination of services that the World Bank Group offers in Cape Verde, and taking into account its limited level of resources, which ONE of the following do you believe the WBG should offer more of in Cape Verde?" (Respondents chose from a list.) 40 World Bank Group Country Opinion Survey 2015: Cabo Verde X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 68) for all responses by stakeholder groups. General Information Sources Percentage of Respondents (N=106) Internet 54% Periodicals 40% Local television 32% Local newspapers 18% Other 15% International newspapers 12% Local radio 9% Social media (blogs, Facebook, Twitter, 4% YouTube, Flickr) International television 2% International radio 0% "How do you get most of your information about economic and social development issues in Cape Verde? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 41 World Bank Group Country Opinion Survey 2015: Cabo Verde X. Communication and Outreach (continued) Preferred Information Sources Percentage of Respondents (N=106) e-Newsletters 50% World Bank Group’s publications and other 38% written materials World Bank Group’s seminars/workshops/ 31% conferences World Bank Group’s website 30% Direct contact with World Bank Group 27% Social media 8% Other 2% Mobile phones 1% "How would you prefer to receive information from the World Bank Group? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 42 World Bank Group Country Opinion Survey 2015: Cabo Verde X. Communication and Outreach (continued) Access to Information Percentage of Respondents (N=96) Yes 31% No 69% "Are you aware of the World Bank Group's Access to Information Policy under which the WBG will now disclose any information in its possession that is not on a list of exceptions?" Percentage of Respondents (N=88) Yes 9% No 91% "Have you requested information from the World Bank Group on its activities in the past year?" Percentage of Respondents (N=7) Yes 86% No 14% "Were you able to obtain this information?" 43 World Bank Group Country Opinion Survey 2015: Cabo Verde X. Communication and Outreach (continued) Access to the Internet Percentage of Respondents (N=102) Yes 96% No 4% "Do you have access to the Internet?" Percentage of Respondents (N=80) High speed/WiFi 83% Dial-up 17% "Which Internet connection do you use primarily when visiting a World Bank Group website?� (Respondents chose from a list.) 44 World Bank Group Country Opinion Survey 2015: Cabo Verde X. Communication and Outreach (continued) The WBG Website Usage  Stakeholders: It is worth pointing out that respondents from CSOs were significantly less likely to have used the WBG website than respondents from other stakeholder groups. Percentage of Respondents (N=96) Yes 76% No 24% "Do you use/have you used the World Bank Group website?" Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 I find the information on the World Bank 8.0 Group’s websites useful. I find the World Bank Group’s websites easy 7.2 to navigate. "Please rate how much you agree with the following statements." (1-"Strongly disagree", 10-"Strongly agree�) 45 World Bank Group Country Opinion Survey 2015: Cabo Verde X. Communication and Outreach (continued) Use of the WBG’s Social Media Channels Percentage of Respondents (N=100) Yes 39% No 61% "Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, Flickr)?" Evaluation of the WBG’s Social Media Channels Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, 7.7 YouTube, Flickr) are valuable sources of information about the institution "Please rate how much you agree with the following statements." (1-"Strongly disagree", 10-"Strongly agree�) 46 World Bank Group Country Opinion Survey 2015: Cabo Verde X. Communication and Outreach (continued) Information Sharing Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 When I need information from the World Bank 6.6 Group I know how to find it The World Bank Group is responsive to my 6.4 information requests and inquiries "Please rate how much you agree with the following statements." (1-"Strongly disagree", 10-"Strongly agree�) 47 World Bank Group Country Opinion Survey 2015: Cabo Verde XI. Appendices A. Responses to All Questions across All Respondents...................... 49 B. Responses to All Questions by Stakeholder Groups ...................... 66 C. Responses to Indicator Questions by Geographic Locations ......... 88 D. Responses to Selected Questions by Level of Collaboration with the World Bank Group ........................................................................ 91 E. Indicator Questions as a Function of Exposure to the WBG ........ 100 F. WBG Country Opinion Survey FY15 – Cabo Verde Questionnaire 101 Cabo Verde 48 World Bank Group Country Opinion Survey 2015: Cabo Verde Appendix A: Responses to All Questions across All Respondents (N=107) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know� (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Cabo Verde Percentage of Respondents 1. In general would you say that Cabo Verde is headed in ... ? (N=105) The right direction 63.8% The wrong direction 19.0% Not sure 17.1% 2. Listed below are a number of development priorities in Cabo Verde. Please identify which of the following you consider the most important development Percentage of Respondents priorities in Cabo Verde? (Choose no more than THREE) (Responses Combined; N=101) Private sector development 47.5% Public sector governance/reform (i.e., government effectiveness, macro-fiscal 34.7% stability, public financial management, public expenditure) Job creation/employment 33.7% Economic growth 31.7% Poverty reduction 20.8% Education 19.8% Foreign direct investment 13.9% Crime and violence 11.9% Social protection (e.g., pensions, targeted social assistance) 9.9% Law and justice (e.g., judicial system) 8.9% Water and sanitation 7.9% Equality of opportunity (i.e., equity) 7.9% Transport (e.g., roads, bridges, transportation) 5.9% Health 5.0% Global/regional integration 5.0% Information and communications technology 5.0% Food security 4.0% Agricultural development 4.0% Trade and exports 4.0% Environmental sustainability 3.0% Energy 3.0% Rural development 3.0% Anti corruption 2.0% Urban development 2.0% Gender equity 1.0% Financial markets 0.0% Climate change (e.g., mitigation, adaptation) 0.0% Regulatory framework 0.0% Communicable/non-communicable diseases 0.0% Natural resource management (e.g., oil, gas, mining) 0.0% Disaster management 0.0% 49 World Bank Group Country Opinion Survey 2015: Cabo Verde A. General Issues Facing Cabo Verde (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would Percentage of Respondents contribute most to reducing poverty in Cabo Verde? (Choose no more than THREE) (Responses Combined; N=106) Economic growth 64.2% Job creation/employment 38.7% Private sector development 36.8% Education 29.2% Equality of opportunity (i.e., equity) 20.8% Rural development 17.9% Foreign direct investment 13.2% Public sector governance/reform (i.e., government effectiveness, macro-fiscal 11.3% stability, public financial management, public expenditure) Agricultural development 11.3% Water and sanitation 11.3% Social protection (e.g., pensions, targeted social assistance) 9.4% Global/regional integration 4.7% Law and justice (e.g., judicial system) 4.7% Crime and violence 2.8% Health 2.8% Urban development 2.8% Transport (e.g., roads, bridges, transportation) 2.8% Gender equity 1.9% Financial markets 1.9% Food security 1.9% Anti corruption 1.9% Energy 1.9% Regulatory framework 0.9% Trade and exports 0.9% Climate change (e.g., mitigation, adaptation) 0.9% Communicable/non-communicable diseases 0.0% Information and communications technology 0.0% Natural resource management (e.g., oil, gas, mining) 0.0% Environmental sustainability 0.0% Disaster management 0.0% 50 World Bank Group Country Opinion Survey 2015: Cabo Verde A. General Issues Facing Cabo Verde (continued) 4. The World Bank Group’s “Shared Prosperity� goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Cabo Verde? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=99) Better employment opportunities for young people 42.4% Consistent economic growth 38.4% Education and training that better ensure job opportunity 32.3% Better entrepreneurial opportunities (i.e., to start small and medium sized 19.2% businesses) Greater access to micro-finance for the poor 16.2% Better opportunity for the poor who live in rural areas 12.1% Better employment opportunities for women 9.1% Greater voice and participation for citizens to help ensure greater accountability 7.1% Better quality public services 7.1% Better opportunity for the poor who live in urban areas 6.1% A growing middle class 5.1% Greater equity of fiscal policy 2.0% Greater access to health and nutrition for citizens 1.0% More reliable social safety net 1.0% Other 0.0% B. Overall Attitudes toward the World Bank Group Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank Group in Cabo 107 0 6.42 2.45 Verde? (1-Not familiar at all, 10-Extremely familiar) Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank Group’s 92 15 6.52 1.59 effectiveness in Cabo Verde? (1-Not effective at all, 10-Extremely effective) Staff Preparedness N DK Mean SD 3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Cabo Verde solve its most 91 16 6.77 1.68 complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 51 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group (continued) 4. When thinking about how the World Bank Group can have the most impact on development results in Cabo Verde, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and Percentage of Respondents knowledge services) in Cabo Verde? (Choose no more than THREE) (Responses Combined; N=107) Private sector development 48.6% Economic growth 36.4% Public sector governance/reform (i.e., government effectiveness, macro-fiscal 35.5% stability, public financial management, public expenditure) Job creation/employment 35.5% Education 17.8% Poverty reduction 15.0% Water and sanitation 12.1% Foreign direct investment 10.3% Equality of opportunity (i.e., equity) 10.3% Agricultural development 9.3% Crime and violence 9.3% Rural development 8.4% Transport (e.g., roads, bridges, transportation) 7.5% Global/regional integration 6.5% Social protection (e.g., pensions, targeted social assistance) 6.5% Health 4.7% Information and communications technology 4.7% Energy 4.7% Food security 3.7% Law and justice (e.g., judicial system) 3.7% Anti corruption 1.9% Financial markets 0.9% Climate change (e.g., mitigation, adaptation) 0.9% Trade and exports 0.9% Environmental sustainability 0.9% Gender equity 0.0% Urban development 0.0% Regulatory framework 0.0% Communicable/non-communicable diseases 0.0% Natural resource management (e.g., oil, gas, mining) 0.0% Disaster management 0.0% 52 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group (continued) 5. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=99) nd activity do you believe is of greatest VALUE and which activity is Greatest 2 Greatest of second greatest value in Cabo Verde? Value Value Combined Financial resources 27.3% 17.2% 44.4% Capacity development 19.2% 14.1% 33.3% Mobilizing third party financial resources 19.2% 14.1% 33.3% Convening/facilitating 12.1% 17.2% 29.3% Policy advice, studies, analyses 8.1% 15.2% 23.2% Technical assistance 7.1% 9.1% 16.2% Donor coordination 2.0% 7.1% 9.1% Linkage to non-Bank expertise 2.0% 5.1% 7.1% Data 2.0% 1.0% 3.0% Other 1.0% 0.0% 1.0% How EFFECTIVE do you believe the World Bank Group is in terms of the capacity Effectiveness building work it does in each of the following areas in Cabo Verde? (1-Not effective at all, 10-Very effective) N DK Mean SD 6. Project implementation (or other organizational strengthening) 78 21 7.00 1.65 7. Citizen engagement (incorporating citizens' voices into development) 58 33 4.67 1.93 8. Policy design (for clarity and better incentives to achieve development goals) 72 24 6.50 1.88 When thinking about how to improve capacity building in Cabo Verde to help Importance ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (1-Not important all, 10-Very important) N DK Mean SD 9. Project implementation (or other organizational strengthening) 86 11 7.81 1.85 10. Citizen engagement (incorporating citizens' voices into development) 80 11 7.65 2.04 11. Policy design (for clarity and better incentives to achieve development goals) 87 15 8.23 1.63 12. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Cabo Verde? (Choose no more than TWO) (Responses Combined; N=106) Not enough public disclosure of its work 26.4% Don’t know 17.9% World Bank Group’s processes too slow (e.g., too bureaucratic in its operational 17.0% policies and procedures) Not collaborating enough with stakeholders outside the Government 15.1% World Bank Group’s processes too complex 14.2% Too influenced by developed countries 14.2% Not adequately sensitive to political/social realities in Cabo Verde 13.2% Imposing technocratic solutions without regard to political realities 11.3% Other 7.5% Staff too inaccessible 7.5% Not exploring alternative policy options 6.6% Its advice and strategies do not lend themselves to practical problem solving 6.6% Not willing to honestly criticize policies and reform efforts in the country 5.7% Not client focused 4.7% Not aligned with country priorities 4.7% Arrogant in its approach 2.8% Not aligned with other donors’ work 1.9% The credibility of its knowledge/data 0.9% 53 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group (continued) 13. Which World Bank Group’s instruments do you believe are the MOST Percentage of Respondents effective in reducing poverty in Cabo Verde? (Choose no more than TWO) (Responses Combined; N=107) Investment lending (financing specific projects) 48.6% Capacity development 43.0% Policy based lending / budget support to the Government 38.3% Technical assistance (advice, best practice, international experience, etc.) 20.6% Multi-sectoral approaches 19.6% Trust Fund management 9.3% Knowledge products/services (analytical work, studies, surveys, etc.) 8.4% Don’t know 3.7% Other 0.9% 14. To what extent do you believe that the World Bank Group’s work and support Percentage of Respondents help the poorest in Cabo Verde? (Choose only ONE response) (N=107) To a fully sufficient degree 6.5% To a somewhat sufficient degree 51.4% To a somewhat insufficient degree 31.8% To a very insufficient degree 5.6% Don't know 4.7% 15. In addition to the regular relations with the national government, which TWO of the following groups should whe World Bank Group collaborate with Percentage of Respondents more in your country? (Responses Combined; N=106) Private sector 66.0% Local Government 35.8% NGOs/Community Based Organizations (CBOs) 34.0% Academia/think tanks/research institutes 27.4% Youth/university groups 11.3% Donor community 7.5% Media 4.7% Beneficiaries 4.7% Parliament 1.9% Foundations 1.9% Other 1.9% Don’t know 0.0% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Cabo Verde? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 16. Overall the World Bank Group currently plays a relevant role in development in 95 5 7.14 2.03 Cabo Verde* 17. The World Bank Group’s work is aligned with what I consider the development 91 8 6.42 1.83 priorities for Cabo Verde* 18. The World Bank Group supports programs and strategies that are realistic for 89 8 6.58 1.81 Cabo Verde 19. The World Bank Group treats clients and stakeholders in Cabo Verde with 79 19 7.24 1.87 respect 54 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Level of Agreement Cabo Verde, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 20. Responsiveness* 79 19 6.53 1.56 21. Flexibility (in terms of the institution’s products and services)* 75 9 5.81 1.59 22. Flexibility (in terms of changing country circumstances)* 74 23 5.77 1.56 23. Being inclusive* 69 23 5.86 1.77 24. Openness (sharing data and other information)* 79 21 6.28 1.75 25. Staff accessibility* 73 21 5.93 1.85 26. Straightforwardness and honesty* 71 21 6.61 1.90 27. Ease of access to the people at the World Bank Group who are making 69 25 5.77 2.25 decisions important to my work* 28. Collaboration with civil society* 71 19 5.20 2.10 29. Collaboration with the Government* 84 13 7.79 1.54 30. Collaboration with other donors and development partners* 68 25 7.16 1.55 31. Collaboration with the private sector* 67 26 5.48 2.05 32. The speed in which it gets things accomplished on the ground* 67 27 5.73 1.72 33. Being a long-term partner* 84 12 8.05 1.47 34. To be a more effective development partner in Cabo Verde, do you believe Percentage of Respondents that the World Bank Group should have…? (Select only ONE response) (N=105) More local presence 79.0% The current level of local presence is adequate 18.1% Don't know 2.9% Less local presence 0% 35. When World Bank Group assisted reform efforts fail or are slow to take place, Percentage of Respondents which of the following would you attribute to? (Choose no more than TWO) (Responses Combined; N=102) There is not an adequate level of citizen/civil society participation 35.3% The World Bank Group is not sensitive enough to political/social realities on the 30.4% ground Reforms are not well thought out in light of country challenges 24.5% Poor donor coordination 18.6% Lack of/inadequate levels of capacity in Government 17.6% The World Bank Group works too slowly 17.6% The World Bank Group does not do adequate follow through/follow-up 13.7% Political pressures and obstacles 10.8% The Government works inefficiently 8.8% Other 2.9% 55 World Bank Group Country Opinion Survey 2015: Cabo Verde C. World Bank Group’s Effectiveness and Results 1. In your opinion, how IMPORTANT is it for the World Bank Group to be Importance involved in the following areas of development in Cabo Verde? (1-Not important at all, 10-Very important) N DK Mean SD Anti corruption 74 21 6.59 2.68 Information and communications technology 78 18 6.90 2.29 Transport (e.g., roads, bridges, transportation) 82 10 7.67 1.83 Crime and violence 70 23 5.27 2.81 Law and justice (e.g., judicial system) 75 17 5.59 2.70 Urban development 81 13 6.22 2.24 Environmental sustainability 80 14 6.86 2.21 Regulatory framework 81 11 7.23 1.87 Communicable/non-communicable diseases 80 11 6.65 2.43 Poverty reduction 97 2 7.89 1.94 Gender equity 84 12 6.62 2.30 Private sector development 88 7 7.18 2.37 Foreign direct investment 83 11 6.67 2.45 Water and sanitation 88 7 7.40 2.09 Trade and exports 74 19 6.64 2.24 Economic growth 86 7 7.45 2.25 Energy 85 10 7.61 1.90 Disaster management 62 32 5.21 2.44 Public sector governance/reform 91 7 7.65 1.96 Job creation/employment 84 12 6.74 2.44 Financial markets 75 19 6.19 2.45 Equality of opportunity (i.e., equity) 71 21 6.34 2.25 Health 80 13 6.69 2.17 Rural development 81 13 6.69 2.39 Global/regional integration 75 21 5.83 2.46 Food security 77 20 6.23 2.24 Education 81 14 7.19 2.10 Social protection (e.g., pensions, targeted social assistance) 69 24 6.23 2.19 Climate change (e.g., mitigation, adaptation) 71 21 6.18 2.48 Agricultural development 83 14 6.46 2.49 Natural resource management (e.g., oil, gas, mining) 63 32 5.21 2.74 56 World Bank Group Country Opinion Survey 2015: Cabo Verde C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the Effectiveness work it does in the following areas of development in Cabo Verde? (1-Not effective at all, 10-Very effective) N DK Mean SD Anti corruption 47 43 5.32 2.36 Information and communications technology 56 32 6.14 2.11 Transport (e.g., roads, bridges, transportation) 69 18 7.06 2.17 Crime and violence 42 44 4.00 2.06 Law and justice (e.g., judicial system) 46 40 4.80 2.33 Urban development 56 28 5.52 2.10 Environmental sustainability 55 29 5.96 2.04 Regulatory framework 60 26 6.57 1.92 Communicable/non-communicable diseases 58 28 6.34 2.31 Poverty reduction 80 11 6.83 1.93 Gender equity 66 22 6.09 1.88 Private sector development 66 23 5.86 2.21 Foreign direct investment 56 31 5.50 2.10 Water and sanitation 62 22 6.68 1.92 Trade and exports 55 33 5.40 1.92 Economic growth 70 17 6.41 2.16 Energy 64 24 6.88 1.95 Disaster management 37 49 4.43 2.54 Public sector governance/reform 71 16 6.96 1.79 Job creation/employment 64 23 5.64 2.17 Financial markets 47 39 5.47 1.93 Equality of opportunity (i.e., equity) 54 32 5.78 2.14 Health 58 28 6.22 1.97 Rural development 66 23 5.95 2.09 Global/regional integration 51 35 5.22 1.98 Food security 55 30 6.02 2.07 Education 65 23 6.71 2.04 Social protection (e.g., pensions, targeted social assistance) 49 37 5.49 1.93 Climate change (e.g., mitigation, adaptation) 47 40 5.28 2.35 Agricultural development 59 29 5.92 2.22 Natural resource management (e.g., oil, gas, mining) 38 49 4.21 2.41 3. Where are the World Bank Group’s decisions made primarily that support the Percentage of Respondents program in Cabo Verde? (Select only ONE response) (N=103) At the Headquarters (in Washington D.C.) 63.1% In the country 7.8% Don't know 29.1% Achieving Development Results* N DK Mean SD 4. To what extent does the World Bank Group’s work help to achieve development results in Cabo Verde? (1-To no degree at all, 10-To a very significant 99 6 6.96 1.76 degree) 57 World Bank Group Country Opinion Survey 2015: Cabo Verde C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Cabo Verde? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 5. The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs 96 9 6.15 2.03 of Cabo Verde* 6. The World Bank Group meets Cabo Verde’s needs for knowledge services (e.g., 93 12 5.66 2.05 research, analysis, data, technical assistance)* Measuring and Correcting Work N DK Mean SD 7. To what extent do you believe the World Bank Group measures and corrects its work in real time in Cabo Verde? (1-To no degree at all, 10-To a very significant 80 24 5.78 1.88 degree) 58 World Bank Group Country Opinion Survey 2015: Cabo Verde D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=104) Weekly 2.9% Monthly 22.1% A few times a year 51.9% Rarely 15.4% Never 7.7% In Cabo Verde, to what extent do you believe that the World Bank Group’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 80 17 6.43 1.63 3. Include appropriate level of stakeholder involvement during preparation 72 24 5.69 1.83 4. Lead to practical solutions 82 14 5.99 1.77 5. Are accessible (well written and easy to understand) 84 12 6.18 1.80 6. Are source of relevant information on global good practices 84 14 7.10 1.83 7. Are adequately disseminated 82 14 4.94 2.08 8. Are translated enough into local language 81 14 5.09 2.45 9. Are adaptable to Cabo Verde’s specific development challenges and country 88 12 6.24 1.89 circumstances* Overall Evaluations N DK Mean SD 10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country?* 91 13 6.91 1.77 (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?* (1-Very low technical quality, 10-Very high 93 14 7.43 1.57 technical quality) 59 World Bank Group Country Opinion Survey 2015: Cabo Verde E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 67 33 5.18 1.87 2. The World Bank Group effectively monitors and evaluates the projects and 87 13 6.92 2.05 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 70 28 5.73 2.01 4. The World Bank Group’s “Safeguard Policy� requirements are reasonable 65 33 6.00 1.84 5. The World Bank Group’s conditions on its lending are reasonable 71 27 6.04 2.07 6. The World Bank Group takes decisions quickly in Cabo Verde* 71 26 5.35 1.94 7. Working with the World Bank Group increases Cabo Verde's institutional 89 11 7.30 1.93 capacity 8. Where country systems (e.g., procurement, financial management, etc.) are 70 26 6.63 2.04 adequate, the World Bank Group makes appropriate use of them* 9. The World Bank Group provides effective implementation support (i.e., 83 16 6.69 1.96 supervision of projects) WBG Promoting PPP in Cabo Verde N DK Mean SD 10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Cabo Verde? (1-To no 91 15 6.10 2.28 degree at all, 10-To a very significant degree) 11. Which of the following best describes the way the World Bank Group operates Percentage of Respondents in Cabo Verde? (Select only one response) (N=106) The World Bank Group’s approach to risk is appropriate 35.8% Don't know 34.0% The World Bank Group does not take enough risk in Cabo Verde 29.2% The World Bank Group takes too much risk in Cabo Verde 0.9% 12. Which of the following best describes the World Bank Group’s support in Cabo Percentage of Respondents Verde? (Select only one response) (N=106) The World Bank Group is sufficiently selective and focuses on the most important 64.2% development challenges in Cabo Verde Don’t know 21.7% The World Bank Group is not sufficiently selective in Cabo Verde, and it is involved in 14.2% too many areas of development 60 World Bank Group Country Opinion Survey 2015: Cabo Verde F. The Future Role of the World Bank Group in Cabo Verde 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Cabo Verde? (Choose no more than TWO) (Responses Combined; N=105) Reach out more to groups outside of Government 47.6% Increase the level of capacity development in the country 36.2% Offer more innovative financial products 24.8% Reduce the complexity of obtaining World Bank Group financing 21.9% Provide more adequate data/knowledge/statistics/figures on Cabo Verde’s 20.0% economy Improve the competitiveness of its financing compared to markets (e.g., cost, 15.2% timeliness, other terms) Ensure greater selectivity in its work 8.6% Collaborate more effectively with Government clients (e.g., national, state, local) 7.6% Improve the quality of its experts as related to Cabo Verde’s specific challenges 5.7% Work faster 4.8% Offer more innovative knowledge services 3.8% Other 1.0% 2. When considering the combination of services that the World Bank Group offers in Cabo Verde, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of Percentage of Respondents in Cabo Verde? (Select only ONE response) (N=101) Convening services 54.5% Financial services 24.8% Knowledge products 13.9% The combination is appropriate for Cabo Verde 4.0% None of the above 2.0% Don't know 1.0% 61 World Bank Group Country Opinion Survey 2015: Cabo Verde G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Cabo Verde? (Choose no more than TWO) (Responses Combined; N=106) Internet 53.8% Periodicals 39.6% Local television 32.1% Local newspapers 17.9% Other 15.1% International newspapers 12.3% Local radio 9.4% Social media (blogs, Facebook, Twitter, YouTube, Flickr) 3.8% International television 1.9% International radio 0.0% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=106) e-Newsletters 50.0% World Bank Group’s publications and other written materials 37.7% World Bank Group’s seminars/workshops/ conferences 31.1% World Bank Group’s website 30.2% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 27.4% Social media (blogs, Facebook, Twitter, YouTube, Flickr) 8.5% Other 1.9% Mobile phones 0.9% 3. Are you aware of the World Bank Group’s Access to Information Policy under which the WBG will now disclose any information in its possession that is not on Percentage of Respondents a list of exceptions? (N=96) Yes 31.3% No 68.8% Percentage of Respondents 4. (N=88) Yes 9.1% No 90.9% 5. Do you currently consult the World Bank Group social media sites (e.g., blogs, Percentage of Respondents Facebook, Twitter, YouTube, Flickr)? (N=7) Yes 85.7% No 14.3% Percentage of Respondents 6. Do you have access to the internet? (N=102) Yes 96.1% No 3.9% 7. Percentage of Respondents (N=96) Yes 76.0% No 24.0% 62 World Bank Group Country Opinion Survey 2015: Cabo Verde G. Communication and Information Sharing (continued) 8. Percentage of Respondents (N=100) Yes 39.0% No 61.0% 9. Percentage of Respondents (N=80) High speed/WiFi 82.5% Dial-up 17.5% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. I find the World Bank Group’s websites easy to navigate. 75 20 7.17 1.91 11. I find the information on the World Bank Group’s websites useful. 73 17 7.97 1.39 12. The World Bank Group’s social media channels are valuable sources of 42 49 7.71 1.63 information about the institution 13. When I need information from the World Bank Group I know how to 70 21 6.64 2.36 find it 14. The World Bank Group is responsive to my information requests and 44 39 6.41 2.34 inquiries H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Please mark only ONE response) (N=105) Other 12.4% Employee of a Ministry, Ministerial Department or Implementation Agency 10.5% Academia/Research Institute/Think Tank 10.5% NGO/ Community-Based Organization 9.5% Private Sector Organization 8.6% PMU overseeing implementation of project/Consultant/Contractor working on 7.6% WBG supported project/program Office of the President, Prime Minister 5.7% Office of Parliamentarian 5.7% Bilateral/ Multilateral Agency 4.8% Financial Sector/Private Bank 3.8% Local Government Office or Staff 1.9% Office of Minister 1.0% Private Foundation 1.0% Trade Union 1.0% Independent Government Institution 0.1% Media 0.1% Faith-Based Group 0.0% Youth Group 0.0% Judiciary Branch 0.0% 63 World Bank Group Country Opinion Survey 2015: Cabo Verde H. Background Information (continued) 2. Please identify the primary specialization of your work. Percentage of Respondents (Please mark only ONE response) (N=102) Other 27.5% Governance 14.7% Education 7.8% Generalist (specialized in multiple sectors) 6.9% Trade and competitiveness 5.9% Finance and markets 5.9% Macroeconomics and fiscal management 4.9% Transport and ICT 4.9% Urban, rural, and social development 4.9% Poverty 3.9% Water 2.9% Environment and natural resources 2.9% Social protection and labor 2.0% Jobs 2.0% Public-private partnerships 1.0% Gender 1.0% Agriculture 1.0% Fragility, conflict and violence 0.0% Health, nutrition and population 0.0% Energy and extractives 0.0% Climate change 0.0% 3. Which one of the following best describes your level of interaction with the Percentage of Respondents World Bank Group in your country? (Select only ONE response) (N=103) I have previously collaborated with the World Bank Group 42.7% I have never collaborated with the World Bank Group 41.7% Both of the above (I currently collaborate and previously have collaborated with 10.7% the World Bank Group) I currently collaborate with the World Bank Group 4.9% 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Cabo Verde? (Select only ONE response) (N=64) The World Bank (IDA) 79.7% Other 15.6% The International Finance Corporation (IFC) 4.7% The Multilateral Investment Guarantee Agency (MIGA) 0.0% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=86) Yes 16.3% No 83.7% 64 World Bank Group Country Opinion Survey 2015: Cabo Verde H. Background Information (continued) 6. If yes, what was your view of how the two institutions work together in Cabo Percentage of Respondents Verde? (Select only ONE response) (N=13) The way the two institutions work together needs improvement 61.5% The two institutions work well together 38.5% Don't know 0.00% The two institutions do not work well together 0.00% 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Cabo Verde? (Choose no more than TWO) (Responses Combined; N=98) Use World Bank Group reports/data 44.9% Use World Bank Group website for information, data, research, etc. 35.7% Observer 31.6% Collaborate as part of my professional duties 27.6% Engage in World Bank Group related/sponsored events/activities 17.3% Percentage of Respondents 8. What’s your gender? (N=106) Female 26.4% Male 73.6% Percentage of Respondents 9. Which best represents your geographic location? (N=107) Barlavento Islands (ilhas de São Vicente, Santo Antão, São Nicolau, Sal e Boa 10.3% Vista) Sotavento Islands (ilhas de Brava, Fogo, Santiago, Maio) 89.7% 65 World Bank Group Country Opinion Survey 2015: Cabo Verde Appendix B: Responses to All Questions by Stakeholder Groups3  Employee of a Ministry/ PMU/ Consultant N=19  Private Sector/Financial Sector/Private Bank N=13  CSO N=12 Independent Government Institution N=11 Academia/Research Institute/Think Tank N=11 Other N=39 A. General Issues facing Cabo Verde A1. In general, would you say that Cabo Verde is headed in...?* Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/ Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other The right direction 84.2% 66.7% 72.7% 81.8% 36.4% 51.3% The wrong direction 10.5% 25.0% 9.1% 9.1% 36.4% 23.1% Not sure 5.3% 8.3% 18.2% 9.1% 27.3% 25.6% 3 Only 105 respondents provided the information about their current positions. Thus, only these respondents were included in the across-stakeholder analysis presented in this appendix. 66 World Bank Group Country Opinion Survey 2015: Cabo Verde A. General Issues facing Cabo Verde (continued) A2. Listed below are a number of development priorities in Cabo Verde. Please identify which of the following you consider the most important development priorities in Cabo Verde? (Choose no more than THREE) Employee of a Private Independent Percentage of Respondents Ministry/ PMU/ Sector/Financial Government Academia/Research (Responses combined) Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Social protection (e.g., pensions, targeted social assistance) 16.7% 8.3% 18.2% 9.1% 0.0% 5.6% Food security* 0.0% 0.0% 18.2% 0.0% 18.2% 0.0% Public sector governance/reform 55.6% 25.0% 27.3% 36.4% 54.5% 25.0% Global/regional integration 0.0% 8.3% 0.0% 0.0% 0.0% 11.1% Gender equity 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% Private sector development 38.9% 66.7% 36.4% 36.4% 18.2% 61.1% Foreign direct investment 11.1% 16.7% 9.1% 9.1% 9.1% 16.7% Water and sanitation 11.1% 0.0% 18.2% 9.1% 9.1% 5.6% Anti corruption 0.0% 0.0% 9.1% 0.0% 0.0% 2.8% Job creation/employment 38.9% 33.3% 36.4% 18.2% 36.4% 36.1% Rural development 11.1% 0.0% 0.0% 0.0% 9.1% 0.0% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 8.3% 0.0% 9.1% 0.0% 0.0% Environmental sustainability 5.6% 0.0% 9.1% 0.0% 0.0% 2.8% Equality of opportunity (i.e., equity) 5.6% 16.7% 9.1% 9.1% 0.0% 8.3% Health 11.1% 0.0% 0.0% 18.2% 9.1% 0.0% Education* 5.6% 0.0% 0.0% 36.4% 36.4% 25.0% Poverty reduction 11.1% 25.0% 27.3% 9.1% 27.3% 25.0% Energy 11.1% 0.0% 0.0% 0.0% 9.1% 0.0% Transport (e.g., roads, bridges, transportation) 11.1% 16.7% 0.0% 0.0% 0.0% 5.6% Climate change (e.g., mitigation, adaptation) 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agricultural development 5.6% 0.0% 0.0% 0.0% 9.1% 5.6% Trade and exports 0.0% 8.3% 9.1% 0.0% 0.0% 5.6% Crime and violence 11.1% 16.7% 27.3% 27.3% 9.1% 2.8% Economic growth 27.8% 41.7% 9.1% 45.5% 18.2% 36.1% Law and justice (e.g., judicial system) 5.6% 8.3% 9.1% 9.1% 9.1% 11.1% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management (e.g., oil, gas, mining) 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 5.6% 0.0% 9.1% 0.0% 0.0% 8.3% *Significantly different between stakeholder groups 67 World Bank Group Country Opinion Survey 2015: Cabo Verde A. General Issues facing Cabo Verde (continued) A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Cabo Verde? (Choose no more than THREE) Employee of a Private Independent Percentage of Respondents Ministry/ PMU/ Sector/Financial Government Academia/Research (Responses combined) Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Water and sanitation 5.3% 8.3% 16.7% 0.0% 27.3% 12.8% Equality of opportunity (i.e., equity) 21.1% 16.7% 25.0% 18.2% 0.0% 28.2% Economic growth 68.4% 83.3% 41.7% 63.6% 72.7% 61.5% Climate change (e.g., mitigation, adaptation) 5.3% 0.0% 0.0% 0.0% 0.0% 0.0% Global/regional integration 0.0% 0.0% 16.7% 0.0% 0.0% 7.7% Gender equity 0.0% 0.0% 0.0% 9.1% 0.0% 2.6% Rural development 21.1% 8.3% 25.0% 27.3% 36.4% 7.7% Urban development* 0.0% 8.3% 0.0% 0.0% 18.2% 0.0% Regulatory framework 5.3% 0.0% 0.0% 0.0% 0.0% 0.0% Social protection (e.g., pensions, targeted social assistance) 10.5% 0.0% 8.3% 9.1% 0.0% 12.8% Law and justice (e.g., judicial system) 5.3% 8.3% 16.7% 9.1% 0.0% 0.0% Transport (e.g., roads, bridges, transportation) 10.5% 0.0% 0.0% 0.0% 0.0% 2.6% Crime and violence 0.0% 16.7% 0.0% 0.0% 0.0% 2.6% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Anti corruption 0.0% 0.0% 8.3% 0.0% 0.0% 2.6% Private sector development 42.1% 58.3% 25.0% 27.3% 36.4% 35.9% Foreign direct investment 15.8% 8.3% 16.7% 9.1% 9.1% 10.3% Education 15.8% 16.7% 25.0% 36.4% 36.4% 38.5% Energy* 0.0% 0.0% 0.0% 0.0% 18.2% 0.0% Public sector governance/reform 10.5% 16.7% 8.3% 18.2% 18.2% 7.7% Natural resource management (e.g., oil, gas, mining) 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health 0.0% 0.0% 0.0% 9.1% 9.1% 2.6% Agricultural development 10.5% 16.7% 8.3% 9.1% 0.0% 15.4% Job creation/employment 36.8% 33.3% 50.0% 54.5% 18.2% 38.5% Financial markets 10.5% 0.0% 0.0% 0.0% 0.0% 0.0% Trade and exports 5.3% 0.0% 0.0% 0.0% 0.0% 0.0% Food security 0.0% 0.0% 8.3% 0.0% 0.0% 2.6% *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2015: Cabo Verde A. General Issues facing Cabo Verde (continued) A4. The World Bank Group’s “Shared Prosperity� goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growt h and well-being of the less well-off. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Cabo Verde? (Choose no more than TWO) Employee of a Private Independent Percentage of Respondents Ministry/ PMU/ Sector/Financial Government Academia/Research (Responses combined) Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Better employment opportunities for young people 43.8% 33.3% 58.3% 54.5% 27.3% 42.9% Better employment opportunities for women 6.3% 0.0% 8.3% 27.3% 9.1% 8.6% Greater access to micro-finance for the poor 18.8% 8.3% 16.7% 9.1% 27.3% 14.3% Greater voice and participation for citizens to help ensure greater 18.8% 0.0% 25.0% 0.0% 0.0% 2.9% accountability* Greater access to health and nutrition for citizens 6.3% 0.0% 0.0% 0.0% 0.0% 0.0% Better entrepreneurial opportunities (i.e., to start small and medium 6.3% 41.7% 16.7% 9.1% 27.3% 20.0% sized businesses) A growing middle class 0.0% 16.7% 0.0% 9.1% 0.0% 5.7% Better opportunity for the poor who live in rural areas 18.8% 16.7% 25.0% 9.1% 9.1% 5.7% Better opportunity for the poor who live in urban areas 6.3% 8.3% 8.3% 0.0% 9.1% 5.7% Consistent economic growth 31.3% 16.7% 25.0% 63.6% 27.3% 48.6% More reliable social safety net 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Greater equity of fiscal policy 0.0% 8.3% 0.0% 0.0% 9.1% 0.0% Education and training that better ensure job opportunity 18.8% 33.3% 16.7% 18.2% 45.5% 42.9% Better quality public services 25.0% 8.3% 0.0% 0.0% 9.1% 2.9% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 69 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Cabo Verde? Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 19 7.00 2.43 13 7.15 2.48 12 5.00 2.86 11 5.82 2.36 11 5.82 3.03 39 6.67 2.08 Cape Verde? (1-Not familiar at all, 10-Extremely familiar) Overall, please rate your impression of the effectiveness of these organizations in Cabo Verde* Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s 17 6.59 1.94 12 6.25 1.22 8 7.88 1.25 8 6.00 1.41 9 7.44 1.13 36 6.22 1.53 effectiveness in Cape Verde.* (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Cape Verde solve its most complicated 17 7.00 1.73 13 7.23 1.30 8 8.13 1.25 9 6.33 1.50 7 7.00 1.63 36 6.22 1.76 development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholders groups 70 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Cabo Verde, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Cabo Verde? (Choose no more than THREE) Employee of a Private Independent Percentage of Respondents Ministry/ PMU/ Sector/Financial Government Academia/Research (Responses combined) Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Social protection (e.g., pensions, targeted social assistance) 10.5% 7.7% 0.0% 0.0% 9.1% 7.7% Crime and violence 10.5% 15.4% 16.7% 9.1% 9.1% 5.1% Transport (e.g., roads, bridges, transportation) 10.5% 15.4% 8.3% 0.0% 0.0% 5.1% Agricultural development 5.3% 7.7% 25.0% 9.1% 27.3% 2.6% Global/regional integration 5.3% 0.0% 25.0% 9.1% 0.0% 5.1% Gender equity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Public sector governance/reform 52.6% 38.5% 8.3% 45.5% 27.3% 33.3% Health 0.0% 0.0% 8.3% 9.1% 9.1% 5.1% Rural development 5.3% 0.0% 0.0% 0.0% 27.3% 12.8% Foreign direct investment 10.5% 15.4% 0.0% 0.0% 9.1% 12.8% Education 5.3% 15.4% 25.0% 36.4% 18.2% 15.4% Energy 10.5% 0.0% 0.0% 0.0% 0.0% 7.7% Job creation/employment 42.1% 23.1% 41.7% 18.2% 45.5% 38.5% Financial markets 0.0% 7.7% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% Equality of opportunity (i.e., equity) 10.5% 7.7% 16.7% 18.2% 0.0% 10.3% Private sector development 47.4% 69.2% 33.3% 45.5% 27.3% 53.8% Water and sanitation 5.3% 0.0% 16.7% 18.2% 18.2% 12.8% Food security 0.0% 0.0% 16.7% 9.1% 9.1% 0.0% Climate change (e.g., mitigation, adaptation) 0.0% 0.0% 8.3% 0.0% 0.0% 0.0% Poverty reduction 26.3% 7.7% 25.0% 27.3% 18.2% 5.1% Trade and exports 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% Economic growth* 21.1% 61.5% 8.3% 45.5% 18.2% 48.7% Law and justice (e.g., judicial system) 5.3% 7.7% 0.0% 0.0% 0.0% 5.1% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management (e.g., oil, gas, mining) 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Anti corruption 5.3% 0.0% 8.3% 0.0% 0.0% 0.0% Information and communications technology 10.5% 0.0% 0.0% 0.0% 9.1% 5.1% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Cabo Verde? Employee of a Private Independent Greatest Value Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Convening/facilitating 15.8% 16.7% 10.0% 11.1% 22.2% 7.9% Data 5.3% 0.0% 0.0% 0.0% 0.0% 2.6% Policy advice, studies, analyses 5.3% 8.3% 10.0% 11.1% 11.1% 7.9% Financial resources 26.3% 33.3% 30.0% 33.3% 11.1% 26.3% Capacity development 15.8% 8.3% 20.0% 11.1% 22.2% 26.3% Technical assistance 10.5% 16.7% 0.0% 0.0% 11.1% 5.3% Mobilizing third party financial resources 15.8% 8.3% 30.0% 33.3% 11.1% 18.4% Donor coordination 0.0% 8.3% 0.0% 0.0% 0.0% 2.6% Linkage to non-Bank expertise 0.0% 0.0% 0.0% 0.0% 11.1% 2.6% Other 5.3% 0.0% 0.0% 0.0% 0.0% 0.0% Employee of a Private Independent nd 2 Greatest Value Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Convening/facilitating 16.7% 16.7% 18.2% 30.0% 0.0% 13.5% Data 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% Policy advice, studies, analyses 11.1% 33.3% 9.1% 10.0% 11.1% 16.2% Financial resources* 5.6% 0.0% 18.2% 10.0% 55.6% 21.6% Capacity development 11.1% 8.3% 0.0% 20.0% 0.0% 24.3% Technical assistance 11.1% 16.7% 9.1% 20.0% 11.1% 2.7% Mobilizing third party financial resources 16.7% 25.0% 9.1% 0.0% 11.1% 16.2% Donor coordination 16.7% 0.0% 18.2% 0.0% 11.1% 2.7% Linkage to non-Bank expertise 11.1% 0.0% 18.2% 0.0% 0.0% 2.7% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Cabo Verde? (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Project implementation (or other organizational strengthening) 14 7.64 1.15 13 7.23 1.48 5 7.20 1.79 7 6.86 0.90 8 8.13 0.99 30 6.37 1.94 Citizen engagement (incorporating citizens' voices into 10 5.00 1.70 10 4.50 1.51 3 4.67 4.04 5 3.60 1.34 5 5.80 2.28 24 4.63 2.00 development) Policy design (for clarity and better incentives to achieve 12 6.92 1.83 13 6.69 1.60 4 7.75 1.26 7 6.57 1.40 6 7.50 1.05 29 5.90 2.19 development goals) 72 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group (continued) When thinking about how to improve capacity building in Cabo Verde to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (1-Not important all, 10-Very important) Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Project implementation (or other organizational strengthening) 13 8.46 1.33 13 8.54 1.33 5 8.00 1.87 10 7.70 1.64 9 7.44 1.42 34 7.35 2.28 Citizen engagement (incorporating citizens' voices into 11 6.09 2.12 11 8.27 1.25 6 8.83 1.60 9 7.33 2.18 8 7.25 2.31 33 7.88 1.96 development) Policy design (for clarity and better incentives to achieve 13 8.46 1.45 13 8.92 1.32 7 8.71 1.38 8 8.63 0.92 9 8.22 0.67 35 7.63 2.00 development goals) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Cabo Verde? (Choose no more than TWO) Employee of a Private Independent Percentage of Respondents Ministry/ PMU/ Sector/Financial Government Academia/Research (Responses combined) Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Staff too inaccessible 5.3% 7.7% 9.1% 0.0% 9.1% 10.3% Not exploring alternative policy options 0.0% 0.0% 9.1% 9.1% 9.1% 10.3% Not collaborating enough with stakeholders outside the Government 15.8% 23.1% 18.2% 9.1% 9.1% 15.4% Its advice and strategies do not lend themselves to practical problem 0.0% 23.1% 0.0% 9.1% 18.2% 2.6% solving* Not enough public disclosure of its work 31.6% 30.8% 45.5% 9.1% 18.2% 25.6% Arrogant in its approach 0.0% 7.7% 0.0% 0.0% 0.0% 5.1% Not client focused 10.5% 15.4% 0.0% 0.0% 0.0% 2.6% The credibility of its knowledge/data 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% World Bank Group’s processes too complex 21.1% 15.4% 9.1% 27.3% 9.1% 10.3% Not willing to honestly criticize policies and reform efforts in the 0.0% 15.4% 0.0% 0.0% 9.1% 7.7% country Too influenced by developed countries 5.3% 30.8% 0.0% 27.3% 9.1% 15.4% Imposing technocratic solutions without regard to political realities 5.3% 7.7% 9.1% 18.2% 9.1% 15.4% World Bank Group’s processes too slow 36.8% 15.4% 9.1% 9.1% 9.1% 12.8% Not aligned with other donors’ work 5.3% 0.0% 0.0% 0.0% 0.0% 2.6% Not aligned with country priorities 0.0% 0.0% 0.0% 0.0% 0.0% 12.8% Not adequately sensitive to political/social realities in Cabo Verde 15.8% 0.0% 9.1% 9.1% 18.2% 15.4% Other 15.8% 0.0% 0.0% 9.1% 9.1% 7.7% Don’t know 15.8% 7.7% 36.4% 27.3% 27.3% 10.3% *Significantly different between stakeholder groups 73 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group (continued) Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Cabo Verde? (Choose no more than TWO) Employee of a Private Independent Percentage of Respondents Ministry/ PMU/ Sector/Financial Government Academia/Research (Responses combined) Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Trust Fund management 5.3% 15.4% 25.0% 18.2% 0.0% 5.1% Knowledge products/services (analytical work, studies, surveys, etc.) 15.8% 0.0% 8.3% 0.0% 18.2% 7.7% Investment lending (financing specific projects) 52.6% 69.2% 33.3% 45.5% 27.3% 51.3% Technical assistance (advice, best practice, international experience, 26.3% 23.1% 8.3% 18.2% 27.3% 20.5% etc.) Capacity development 26.3% 38.5% 33.3% 45.5% 36.4% 56.4% Policy based lending / budget support to the Government 52.6% 46.2% 41.7% 27.3% 36.4% 33.3% Multi-sectoral approaches 15.8% 7.7% 33.3% 27.3% 18.2% 20.5% Other 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% Don’t know 0.0% 0.0% 8.3% 9.1% 9.1% 0.0% To what extent do you believe that the World Bank Group’s work and support help the poorest in Cabo Verde? Employee of a Private Independent Percentage of Respondents Ministry/ PMU/ Sector/Financial Government Academia/Research (Responses combined) Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other To a fully sufficient degree 5.3% 15.4% 0.0% 18.2% 9.1% 2.6% To a somewhat sufficient degree 68.4% 30.8% 58.3% 45.5% 45.5% 51.3% To a somewhat insufficient degree 26.3% 38.5% 33.3% 18.2% 36.4% 35.9% To a very insufficient degree 0.0% 7.7% 0.0% 9.1% 0.0% 10.3% Don't know 0.0% 7.7% 8.3% 9.1% 9.1% 0.0% In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Employee of a Private Independent Percentage of Respondents Ministry/ PMU/ Sector/Financial Government Academia/Research (Responses combined) Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Academia/think tanks/research institutes* 27.8% 30.8% 25.0% 9.1% 81.8% 17.9% Donor community 11.1% 7.7% 8.3% 18.2% 0.0% 5.1% Media 5.6% 0.0% 8.3% 0.0% 0.0% 7.7% Local Government 38.9% 38.5% 33.3% 27.3% 45.5% 35.9% Private sector* 72.2% 84.6% 41.7% 72.7% 27.3% 71.8% Parliament 0.0% 0.0% 0.0% 9.1% 0.0% 2.6% NGOs/Community Based Organizations (CBOs)* 38.9% 23.1% 75.0% 36.4% 9.1% 30.8% Youth/university groups 0.0% 7.7% 8.3% 0.0% 27.3% 12.8% Beneficiaries 5.6% 0.0% 0.0% 9.1% 0.0% 7.7% Foundations 0.0% 7.7% 0.0% 9.1% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 9.1% 2.6% Don’t know 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 74 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Cabo Verde? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 19 7.74 1.59 13 6.77 2.31 9 8.44 1.67 11 7.55 2.11 9 7.56 1.74 32 6.38 1.98 development in Cape Verde* The World Bank Group’s work is aligned with what I consider 17 7.00 1.70 13 6.54 1.85 7 7.57 1.72 11 6.82 1.40 9 6.22 1.99 33 5.73 1.86 the development priorities for Cape Verde The World Bank Group supports programs and strategies that 16 6.88 1.50 13 7.00 1.68 9 8.22 1.86 10 6.50 1.84 9 5.67 1.73 32 6.09 1.77 are realistic for Cape Verde* The World Bank Group treats clients and stakeholders in Cape 13 8.00 1.22 13 7.77 1.79 6 8.17 1.60 10 6.80 1.81 6 7.67 1.86 30 6.53 2.05 Verde with respect *Significantly different between stakeholder groups To what extent is the World Bank Group an effective development partner in Cabo Verde, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness* 14 6.29 1.59 13 6.00 1.87 7 8.43 1.40 9 6.89 0.93 6 7.83 0.41 29 6.00 1.25 Flexibility (in terms of the institution’s products and services) 15 5.80 1.66 13 5.62 1.66 6 7.50 1.38 6 6.00 1.67 5 6.40 1.14 29 5.45 1.50 Flexibility (in terms of changing country circumstances) 13 5.69 1.65 10 5.50 1.65 6 7.00 1.41 8 6.13 1.64 6 5.83 1.17 30 5.57 1.57 Being inclusive 12 6.50 1.62 11 5.36 1.21 5 6.80 1.79 6 6.33 1.63 6 6.67 0.82 29 5.34 2.02 Openness (sharing data and other information)* 14 6.29 1.54 12 7.08 1.31 6 7.00 2.10 9 6.11 1.17 8 7.50 0.53 29 5.48 2.01 Staff accessibility 14 6.21 1.42 12 6.00 1.81 5 7.00 2.00 9 6.22 1.20 6 7.17 1.17 26 5.19 2.17 Straightforwardness and honesty 14 6.93 2.13 12 6.58 1.38 4 7.25 2.22 9 7.22 1.56 6 7.00 1.55 25 6.04 2.15 Ease of access to the people at the World Bank Group who are 13 5.69 2.10 12 5.83 2.33 6 6.67 2.25 8 5.25 2.31 4 7.25 0.96 25 5.48 2.49 making decisions important to my work Collaboration with civil society 15 4.67 1.84 12 5.33 2.15 6 5.33 3.14 8 5.63 1.85 6 6.17 1.33 23 5.04 2.31 Collaboration with the Government 16 7.94 1.39 13 7.92 1.38 7 8.86 0.90 8 8.00 1.41 7 8.29 0.76 32 7.25 1.81 Collaboration with other donors and development partners 10 7.10 1.79 12 7.17 1.53 4 8.00 1.63 6 6.67 2.07 6 8.17 1.17 29 6.97 1.45 Collaboration with the private sector* 10 5.70 2.00 11 5.27 1.85 4 6.75 2.22 6 7.33 1.97 7 6.14 1.77 28 4.71 1.98 The speed in which it gets things accomplished on the ground 14 5.36 1.69 10 6.20 1.81 4 6.25 1.26 8 6.88 1.55 5 6.60 1.14 25 5.16 1.75 Being a long-term partner 17 8.41 1.12 13 8.00 2.08 8 8.63 1.60 9 8.11 1.36 8 8.25 1.28 28 7.61 1.40 *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group (continued) To be a more effective development partner in Cabo Verde, do you believe that the World Bank Group should have … ?* (Select only ONE response) Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other More local presence 100.0% 84.6% 75.0% 54.5% 80.0% 76.3% The current level of local presence is adequate 0.0% 15.4% 8.3% 45.5% 20.0% 21.1% Less local presence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don't know 0.0% 0.0% 16.7% 0.0% 0.0% 2.6% *Significantly different between stakeholder groups When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Employee of a Private Independent Percentage of Respondents Ministry/ PMU/ Sector/Financial Government Academia/Research (Responses combined) Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other The World Bank Group does not do adequate follow through/follow- 38.9% 0.0% 0.0% 0.0% 9.1% 16.7% up* Poor donor coordination 16.7% 30.8% 16.7% 0.0% 36.4% 16.7% The World Bank Group is not sensitive enough to political/social 22.2% 30.8% 50.0% 30.0% 9.1% 30.6% realities on the ground Lack of/inadequate levels of capacity in Government 27.8% 23.1% 0.0% 30.0% 9.1% 16.7% There is not an adequate level of citizen/civil society participation* 22.2% 46.2% 75.0% 30.0% 45.5% 25.0% The World Bank Group works too slowly 11.1% 15.4% 8.3% 20.0% 0.0% 30.6% The Government works inefficiently 5.6% 0.0% 8.3% 0.0% 18.2% 13.9% Political pressures and obstacles 16.7% 7.7% 8.3% 20.0% 18.2% 5.6% Reforms are not well thought out in light of country challenges 22.2% 38.5% 8.3% 40.0% 18.2% 22.2% Other* 5.6% 0.0% 0.0% 20.0% 0.0% 0.0% *Significantly different between stakeholder groups 76 World Bank Group Country Opinion Survey 2015: Cabo Verde C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Cabo Verde? (1-Not important at all, 10-Very important) Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Anti corruption 13 6.85 2.34 9 5.89 2.42 6 9.17 0.98 7 7.14 2.48 5 6.60 2.70 33 6.03 2.94 Information and communications technology 16 6.88 2.58 10 6.80 2.53 8 8.88 1.25 5 7.60 1.34 4 7.25 1.71 34 6.35 2.29 Transport (e.g., roads, bridges, transportation) 17 7.76 1.56 11 8.09 1.30 7 7.86 1.77 6 7.83 1.47 6 8.17 1.72 34 7.26 2.18 Crime and violence 13 5.31 2.25 9 5.33 2.78 5 6.80 3.56 6 6.33 3.50 4 6.00 2.16 32 4.75 2.93 Law and justice (e.g., judicial system) 15 6.07 2.37 11 6.09 2.43 6 5.50 3.83 6 6.17 3.43 4 6.00 0.00 32 5.09 2.84 Urban development 16 6.81 2.14 11 6.45 2.46 6 7.67 2.07 5 6.40 1.52 8 6.50 1.60 34 5.53 2.39 Environmental sustainability 16 7.19 2.17 11 7.18 1.83 7 8.29 1.89 6 7.50 1.64 6 7.17 1.17 33 6.15 2.53 Regulatory framework 18 7.50 1.72 11 7.55 1.57 6 7.50 2.17 7 6.43 2.37 7 7.43 1.13 31 7.13 2.06 Communicable/non-communicable diseases 14 5.57 2.41 11 7.45 2.50 7 8.29 1.25 9 6.67 2.29 6 7.50 1.38 32 6.25 2.62 Poverty reduction 18 8.28 1.60 13 8.15 1.21 9 9.22 1.39 10 7.20 2.25 9 7.89 1.36 37 7.43 2.29 Gender equity 16 6.50 2.19 11 6.36 2.58 7 8.29 1.70 8 6.50 2.33 7 6.29 1.11 34 6.44 2.52 Private sector development 17 7.65 1.84 12 6.83 2.92 8 8.38 1.69 6 7.67 1.03 9 6.56 1.81 35 6.94 2.76 Foreign direct investment 16 7.00 1.86 13 7.31 2.36 5 7.20 2.28 5 7.60 1.95 8 5.75 2.60 35 6.34 2.78 Water and sanitation 15 7.20 2.08 12 7.83 2.08 10 8.50 1.84 8 7.38 1.60 7 8.14 1.57 35 6.86 2.30 Trade and exports 13 7.00 2.27 10 7.10 1.85 7 6.57 3.31 6 7.33 1.51 6 5.67 2.16 31 6.42 2.29 Economic growth 16 8.06 1.77 12 7.75 1.54 8 9.00 1.07 8 7.75 1.83 7 7.00 2.24 34 6.79 2.73 Energy 17 8.24 1.15 11 7.82 1.66 8 8.75 1.16 7 7.57 1.72 5 7.80 1.64 36 6.97 2.30 Disaster management* 13 5.46 1.81 6 4.17 1.60 4 9.00 1.41 4 6.75 1.50 4 5.75 1.26 30 4.57 2.66 Public sector governance/reform 17 8.53 1.12 13 7.85 1.46 7 8.57 1.81 6 7.33 1.97 9 7.67 1.22 38 7.08 2.41 Job creation/employment 16 7.31 1.85 13 7.00 1.96 7 7.71 2.43 5 7.80 2.39 7 6.00 2.52 35 6.20 2.81 Financial markets 14 6.36 1.78 9 6.22 2.44 7 7.43 2.23 5 7.80 2.17 6 5.50 1.64 33 5.67 2.81 Equality of opportunity (i.e., equity) 14 6.71 1.98 9 5.67 1.58 6 6.83 2.64 5 7.00 1.87 4 6.00 0.82 32 6.16 2.65 Health 15 6.27 2.02 11 7.27 2.15 6 8.33 1.51 7 7.14 1.77 7 7.00 1.29 33 6.24 2.49 Rural development 18 6.61 2.38 10 6.80 2.39 6 8.50 1.76 6 7.00 2.53 7 6.71 1.89 33 6.33 2.58 Global/regional integration 15 6.27 2.34 9 6.11 1.69 6 7.67 2.42 5 5.40 1.82 6 6.50 1.22 33 5.18 2.83 Food security* 16 5.75 2.05 10 5.70 2.11 8 8.75 1.67 6 7.00 1.90 6 6.50 1.38 30 5.80 2.38 Education 16 7.19 1.87 11 7.36 1.86 8 8.75 1.16 7 7.29 1.60 6 7.00 1.41 31 6.84 2.50 Social protection (e.g., pensions, targeted social assistance) 13 5.69 2.14 8 6.38 1.60 6 8.00 2.19 5 7.00 1.58 5 6.20 1.30 31 6.00 2.48 Climate change (e.g., mitigation, adaptation) 16 6.44 2.34 7 6.43 2.76 6 8.33 1.86 6 6.67 2.42 6 5.50 0.84 29 5.62 2.73 Agricultural development 18 6.61 2.40 11 6.36 1.91 7 8.71 1.80 5 6.80 2.17 8 6.50 2.45 33 5.91 2.75 Natural resource management (e.g., oil, gas, mining) 13 5.31 2.63 8 6.00 2.51 6 7.33 2.50 4 5.50 3.11 5 5.20 2.68 26 4.42 2.83 *Significantly different between stakeholder groups 77 World Bank Group Country Opinion Survey 2015: Cabo Verde C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Cabo Verde? (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Anti corruption 7 6.14 2.41 6 5.17 2.79 3 7.33 1.15 2 7.00 1.41 4 6.25 2.22 24 4.50 2.27 Information and communications technology 9 6.67 2.29 8 5.63 2.33 4 7.75 0.96 3 7.67 1.53 4 7.25 1.26 27 5.59 2.12 Transport (e.g., roads, bridges, transportation)* 13 8.15 1.41 10 7.70 1.70 6 7.17 1.60 4 7.25 2.22 6 7.67 1.97 29 6.07 2.42 Crime and violence 7 4.86 1.68 6 4.83 2.23 3 3.67 2.31 1 2.00 0.00 4 5.25 1.50 20 3.35 2.13 Law and justice (e.g., judicial system) 7 6.14 1.86 8 6.00 2.39 3 4.33 2.89 2 3.50 2.12 4 6.25 1.50 21 3.81 2.23 Urban development 9 6.11 1.90 8 6.13 1.81 5 6.60 1.52 2 5.00 0.00 6 6.00 1.79 25 4.80 2.40 Environmental sustainability 9 6.33 2.18 9 6.11 1.83 5 7.60 1.34 3 6.33 2.31 6 5.67 0.82 22 5.41 2.34 Regulatory framework 11 7.18 1.99 9 7.44 1.42 4 5.75 1.50 4 6.25 1.26 5 6.80 1.48 26 6.12 2.20 Communicable/non-communicable diseases 10 5.90 3.07 8 7.13 2.75 3 7.33 0.58 4 5.00 2.45 5 6.60 1.34 27 6.26 2.16 Poverty reduction 15 6.87 1.88 12 7.42 1.51 5 7.60 1.34 7 6.86 2.61 9 7.33 2.12 31 6.26 1.97 Gender equity 10 6.30 1.06 9 6.11 1.69 5 6.60 0.89 6 6.17 2.56 6 6.17 0.75 30 5.90 2.31 Private sector development 13 5.85 2.03 8 6.38 2.20 5 7.20 1.30 4 7.75 1.71 7 6.14 1.46 28 5.14 2.48 Foreign direct investment 9 5.56 1.51 7 6.86 1.21 4 6.25 1.71 3 7.33 1.53 6 6.00 2.68 26 4.69 2.20 Water and sanitation 8 7.38 1.51 10 7.20 2.10 4 7.50 1.91 4 6.00 2.16 8 7.38 1.19 27 6.04 2.05 Trade and exports 10 5.10 1.97 8 6.13 1.36 4 6.50 2.38 2 6.00 0.00 5 6.80 1.30 25 4.80 2.02 Economic growth 13 7.08 1.80 10 6.60 1.90 5 8.00 1.41 6 7.50 1.38 8 6.63 2.00 27 5.48 2.42 Energy* 12 7.92 1.38 8 7.75 1.49 4 8.25 0.50 4 7.00 1.41 5 7.20 1.79 30 6.03 2.13 Disaster management* 8 4.75 2.25 6 5.33 2.94 2 9.50 0.71 - - - 3 5.67 0.58 17 3.12 1.96 Public sector governance/reform 11 7.27 1.49 11 7.45 1.29 4 8.50 1.29 6 7.17 1.60 7 7.29 1.60 31 6.32 2.04 Job creation/employment 12 6.08 2.39 9 5.78 1.39 5 6.60 1.52 4 6.50 1.73 6 6.33 1.86 27 4.96 2.46 Financial markets 6 5.67 0.82 8 5.75 1.49 3 7.33 1.53 4 5.50 2.08 4 5.75 0.96 21 4.90 2.36 Equality of opportunity (i.e., equity) 7 6.57 1.51 6 5.33 1.37 5 6.20 2.05 4 7.75 1.71 5 5.60 1.14 26 5.27 2.52 Health 9 6.67 2.24 8 6.38 2.26 2 7.50 2.12 5 7.40 1.67 6 6.33 0.52 27 5.74 2.05 Rural development 12 5.75 2.38 10 6.40 1.78 4 7.75 1.26 3 6.33 1.53 7 6.29 1.80 29 5.55 2.26 Global/regional integration 9 5.33 1.87 7 5.71 1.60 2 7.00 1.41 4 5.25 2.06 5 5.60 1.52 23 4.78 2.30 Food security 8 6.00 2.07 9 5.89 1.76 4 7.50 2.38 4 6.25 1.26 5 6.60 1.34 24 5.58 2.36 Education 10 7.20 2.10 10 7.40 1.71 5 7.80 1.10 6 7.33 1.63 6 7.50 1.05 26 5.88 2.23 Social protection (e.g., pensions, targeted social assistance)* 8 5.63 1.41 6 5.00 1.41 2 8.00 0.00 5 7.40 1.67 5 5.80 0.84 22 4.82 2.15 Climate change (e.g., mitigation, adaptation) 8 6.13 2.47 6 5.33 2.07 2 7.50 3.54 2 5.50 3.54 4 5.25 0.96 24 4.79 2.47 Agricultural development 10 6.20 2.74 8 6.00 1.85 5 8.00 1.22 3 6.00 1.73 7 6.29 2.21 25 5.24 2.20 Natural resource management (e.g., oil, gas, mining) 6 4.00 1.79 6 4.67 2.25 1 9.00 0.00 2 4.50 4.95 4 6.00 0.82 18 3.39 2.38 *Significantly different between stakeholder groups 78 World Bank Group Country Opinion Survey 2015: Cabo Verde C. World Bank Group’s Effectiveness and Results (continued) Where are the World Bank Group’s decisions made primarily that support the program in Cabo Verde? (Select only ONE response)* Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other At the Headquarters (in Washington D.C.) 55.6% 83.3% 25.0% 63.6% 36.4% 78.4% In the country 0.0% 0.0% 16.7% 9.1% 9.1% 10.8% Don't know 44.4% 16.7% 58.3% 27.3% 54.5% 10.8% *Significantly different between stakeholder groups Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 18 7.39 1.46 13 7.38 1.50 9 7.89 1.76 11 7.36 1.91 10 7.20 1.81 37 6.16 1.74 achieve development results in Cape Verde?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank Group in Cabo Verde? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, etc.) meet the 17 6.82 1.70 13 5.92 1.80 9 7.56 1.88 11 7.18 2.09 10 6.00 2.05 35 5.31 1.95 needs of Cape Verde* The World Bank Group meets Cape Verde’s needs for knowledge services (e.g., research, analysis, data, technical 17 6.65 1.69 13 5.92 1.71 8 6.25 2.49 11 6.09 2.12 9 5.44 1.74 34 4.85 2.11 assistance) (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group measures 15 5.87 1.60 12 5.58 1.78 8 7.75 1.83 6 7.00 1.79 7 5.71 1.98 31 5.10 1.72 and corrects its work in real time in Cape Verde?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 79 World Bank Group Country Opinion Survey 2015: Cabo Verde D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? (Select only ONE response) Employee of a Private Independent Academia/Researc Ministry/ PMU/ Sector/Financial Government h Institute/Think Percentage of Respondents Consultant Sector/Private Bank CSO Institution Tank Other Weekly 5.9% 7.7% 0.0% 0.0% 0.0% 2.6% Monthly 23.5% 38.5% 16.7% 9.1% 27.3% 20.5% A few times a year 52.9% 38.5% 25.0% 72.7% 54.5% 59.0% Rarely 17.6% 15.4% 16.7% 9.1% 18.2% 12.8% Never 0.0% 0.0% 41.7% 9.1% 0.0% 5.1% In Cabo Verde, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 14 6.64 1.39 12 7.50 1.62 4 5.75 0.96 8 6.88 1.64 9 6.44 0.73 32 5.94 1.81 Include appropriate level of stakeholder involvement during 13 5.38 1.45 11 6.91 1.76 4 6.00 1.63 6 6.33 2.16 8 5.75 1.58 29 5.21 1.93 preparation Lead to practical solutions 14 6.29 1.73 13 6.23 1.59 6 7.00 2.19 8 6.75 1.49 7 5.71 1.25 33 5.45 1.87 Are accessible (well written and easy to understand) 15 5.93 1.62 13 6.54 1.85 6 7.17 1.72 8 6.13 1.46 8 6.50 1.41 32 6.03 2.01 Are source of relevant information on global good practices 15 7.13 1.81 11 7.82 1.78 6 7.83 1.33 8 7.50 1.60 9 6.89 1.17 33 6.85 2.00 Are adequately disseminated 13 5.23 1.92 11 5.00 2.24 5 6.20 2.17 8 6.00 1.93 10 4.60 1.84 33 4.55 2.15 Are translated enough into local language 14 4.36 2.34 12 5.25 2.42 6 6.67 2.25 8 5.88 1.46 9 4.22 1.72 30 5.23 2.85 Are adaptable to Cape Verde’s specific development challenges 17 6.71 1.76 13 6.23 1.92 8 8.13 1.73 8 7.25 1.04 8 5.38 1.77 33 5.52 1.80 and country circumstances* *Significantly different between stakeholder groups Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to 17 7.59 1.54 12 7.42 1.68 8 8.13 1.46 9 7.44 1.42 10 6.20 1.99 34 6.21 1.74 development results in your country?* Overall, how would you rate the technical quality of the World 17 8.00 1.41 13 7.54 1.45 8 8.00 1.60 10 7.70 1.49 10 7.70 1.57 34 6.85 1.62 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups 80 World Bank Group Country Opinion Survey 2015: Cabo Verde E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds promptly 12 5.50 1.98 8 5.25 1.83 5 6.20 1.92 9 5.33 1.50 4 6.25 1.26 28 4.71 1.98 The World Bank Group effectively monitors and evaluates the 16 7.19 2.29 13 7.38 1.56 8 7.88 2.23 10 7.00 1.49 6 7.17 0.75 33 6.30 2.31 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 13 5.54 2.22 9 6.00 2.18 6 6.83 1.83 8 6.13 1.73 5 6.20 1.30 28 5.32 2.11 timely fashion The World Bank Group’s “Safeguard Policy� requirements are 13 6.38 1.50 11 5.91 1.45 4 7.25 1.89 7 6.43 1.90 5 6.20 0.84 24 5.54 2.23 reasonable The World Bank Group’s conditions on its lending are 12 6.42 1.88 10 6.00 2.58 5 6.80 2.17 6 6.50 1.76 7 7.00 1.29 30 5.50 2.16 reasonable The World Bank Group takes decisions quickly in Cape Verde 13 5.38 2.06 8 4.75 1.16 6 6.67 2.07 8 6.00 1.69 5 6.60 0.55 30 4.87 2.11 Working with the World Bank Group increases Cape Verde’s 15 7.87 1.41 13 7.38 2.02 8 8.75 1.39 9 7.33 0.87 9 7.56 2.01 34 6.65 2.20 institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes 13 7.15 1.99 10 6.90 1.52 6 8.00 1.10 8 6.88 1.25 6 7.50 2.26 26 5.69 2.29 appropriate use of them The World Bank Group provides effective implementation 14 7.29 2.05 11 6.73 1.19 8 8.00 1.51 9 7.11 1.05 7 6.86 1.35 33 5.97 2.32 support (i.e., supervision of projects) Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships 16 6.50 1.83 13 6.00 2.16 10 7.80 2.30 8 7.13 2.17 9 6.44 2.35 34 5.12 2.21 in Cape Verde?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups E. Working with the World Bank Group (continued) E11. Which of the following best describes the way the World Bank Group operates in Cabo Verde? (Select only ONE response) Employee of a Private Independent Academia/Research Ministry/ PMU/ Sector/Financial CSO Government Institute/Think Tank Other 81 World Bank Group Country Opinion Survey 2015: Cabo Verde Percentage of Respondents Consultant Sector/Private Bank Institution The World Bank Group takes too much risk in Cabo Verde 0.0% 0.0% 0.0% 0.0% 0.0% 2.6% The World Bank Group does not take enough risk in Cabo Verde 26.3% 30.8% 0.0% 18.2% 18.2% 44.7% The World Bank Group’s approach to risk is appropriate 36.8% 53.8% 50.0% 45.5% 18.2% 28.9% Don't know 36.8% 15.4% 50.0% 36.4% 63.6% 23.7% E12. Which of the following best describes the World Bank Group’s support in Cabo Verde? (Select only ONE response) Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other The World Bank Group is sufficiently selective and focuses on the most 68.4% 92.3% 58.3% 72.7% 54.5% 55.3% important development challenges in Cabo Verde The World Bank Group is not sufficiently selective in Cabo Verde, and it 10.5% 7.7% 8.3% 9.1% 0.0% 26.3% is involved in too many areas of development Don’t know 21.1% 0.0% 33.3% 18.2% 45.5% 18.4% F. The Future Role of the World Bank Group in Cabo Verde F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Cabo Verde? (Choose no more than TWO) Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Provide more adequate data/knowledge/statistics/figures on Cabo 21.1% 30.8% 41.7% 0.0% 18.2% 16.2% Verde’s economy Ensure greater selectivity in its work 0.0% 0.0% 0.0% 9.1% 9.1% 18.9% Offer more innovative financial products 15.8% 23.1% 8.3% 27.3% 18.2% 35.1% Improve the competitiveness of its financing compared to markets 10.5% 30.8% 33.3% 0.0% 0.0% 16.2% (e.g., cost, timeliness, other terms) Reach out more to groups outside of Government 42.1% 38.5% 50.0% 54.5% 81.8% 43.2% Work faster 5.3% 0.0% 0.0% 9.1% 0.0% 8.1% Improve the quality of its experts as related to Cabo Verde’s specific 10.5% 0.0% 0.0% 27.3% 0.0% 2.7% challenges* Offer more innovative knowledge services 5.3% 7.7% 0.0% 0.0% 0.0% 5.4% Collaborate more effectively with Government clients (e.g., national, 21.1% 0.0% 0.0% 0.0% 0.0% 10.8% state, local) Increase the level of capacity development in the country 36.8% 38.5% 33.3% 63.6% 45.5% 21.6% Reduce the complexity of obtaining World Bank Group financing 21.1% 30.8% 33.3% 9.1% 18.2% 21.6% Other 5.3% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 82 World Bank Group Country Opinion Survey 2015: Cabo Verde F. The Future Role of the World Bank Group in Cabo Verde (continued) When considering the combination of services that the World Bank Group offers in Cabo Verde, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Cabo Verde? (Select only ONE response) Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Financial services 27.8% 25.0% 41.7% 30.0% 0.0% 25.0% Knowledge products 11.1% 0.0% 16.7% 20.0% 45.5% 8.3% Convening services 44.4% 66.7% 41.7% 50.0% 54.5% 58.3% None of the above 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% The combination is appropriate for Cabo Verde 16.7% 8.3% 0.0% 0.0% 0.0% 0.0% Don't know 0.0% 0.0% 0.0% 0.0% 0.0% 2.8% G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Cabo Verde? (Choose no more than TWO) Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Periodicals 36.8% 30.8% 45.5% 45.5% 45.5% 41.0% International newspapers 5.3% 23.1% 0.0% 0.0% 27.3% 15.4% Local radio* 10.5% 0.0% 45.5% 9.1% 0.0% 2.6% International radio 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Local television* 26.3% 23.1% 81.8% 54.5% 45.5% 15.4% International television 5.3% 0.0% 0.0% 0.0% 9.1% 0.0% Local newspapers 15.8% 38.5% 9.1% 18.2% 9.1% 15.4% Internet 57.9% 53.8% 9.1% 54.5% 63.6% 59.0% Social media (blogs, Facebook, Twitter, YouTube, Flickr) 10.5% 0.0% 0.0% 0.0% 0.0% 5.1% Other 26.3% 7.7% 0.0% 9.1% 0.0% 23.1% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Direct contact with World Bank Group 10.5% 23.1% 33.3% 18.2% 45.5% 28.9% e-Newsletters 52.6% 38.5% 50.0% 63.6% 45.5% 52.6% World Bank Group’s seminars/workshops/ conferences 47.4% 30.8% 50.0% 36.4% 36.4% 15.8% World Bank Group’s publications and other written materials* 26.3% 53.8% 0.0% 36.4% 36.4% 50.0% World Bank Group’s website 31.6% 46.2% 41.7% 36.4% 18.2% 23.7% Social media (blogs, Facebook, Twitter, YouTube, Flickr) 5.3% 0.0% 25.0% 9.1% 0.0% 10.5% Mobile phones 5.3% 0.0% 0.0% 0.0% 0.0% 0.0% Other 5.3% 0.0% 0.0% 0.0% 0.0% 2.6% *Significantly different between stakeholder groups 83 World Bank Group Country Opinion Survey 2015: Cabo Verde G. Communication and Information Sharing (continued) Are you aware of the World Bank Group's Access to Information Policy under which the WBG will now disclose any information in its possession that is not a list of exceptions? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Yes 29.4% 38.5% 20.0% 27.3% 44.4% 32.4% No 70.6% 61.5% 80.0% 72.7% 55.6% 67.6% Have you requested information from the World Bank Group on its activities in the past year? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Yes 6.3% 9.1% 0.0% 0.0% 28.6% 12.1% No 93.8% 90.9% 100.0% 100.0% 71.4% 87.9% Were you able to obtain this information? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Yes 100.0% 100.0% 0.0% 0.0% 100.0% 75.0% No 0.0% 0.0% 0.0% 0.0% 0.0% 25.0% Do you have access to the Internet? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Yes 88.9% 100.0% 91.7% 90.9% 100.0% 100.0% No 11.1% 0.0% 8.3% 9.1% 0.0% 0.0% Do you use/have you used the World Bank Group website?* Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Yes 76.5% 83.3% 33.3% 80.0% 88.9% 82.4% No 23.5% 16.7% 66.7% 20.0% 11.1% 17.6% *Significantly different between stakeholder groups Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, Twitter, YouTube, Flickr)? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Yes 29.4% 69.2% 16.7% 27.3% 33.3% 47.2% No 70.6% 30.8% 83.3% 72.7% 66.7% 52.8% 84 World Bank Group Country Opinion Survey 2015: Cabo Verde G. Communication and Information Sharing (continued) Which Internet connection do you use primarily when visiting a World Bank Group website? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other High speed/WiFi 66.7% 91.7% 66.7% 100.0% 83.3% 83.9% Dial-up 33.3% 8.3% 33.3% 0.0% 16.7% 16.1% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate. 14 6.93 1.90 12 7.25 1.86 3 6.33 1.53 9 6.89 2.15 7 8.14 1.68 29 7.17 2.04 I find the information on the World Bank Group’s websites 13 8.15 1.28 12 8.08 1.51 4 7.75 0.96 8 7.88 1.73 7 8.57 0.98 28 7.75 1.51 useful. The World Bank Group’s social media channels are valuable 6 8.00 0.89 9 7.67 1.80 3 8.67 1.53 3 6.67 2.08 3 8.67 1.15 18 7.50 1.76 sources of information about the institution When I need information from the World Bank Group I know how 14 6.86 1.92 11 5.91 2.47 5 8.40 2.07 6 5.50 2.66 5 8.00 2.45 27 6.44 2.42 to find it The World Bank Group is responsive to my information requests 9 6.56 1.67 9 6.33 2.24 4 9.25 0.96 2 6.00 5.66 4 6.00 2.94 16 5.81 2.20 and inquiries 85 World Bank Group Country Opinion Survey 2015: Cabo Verde H. Background Information Which one of the following best describes your level of interaction with the World Bank Group in your country? (Select only ONE response)* Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other I currently collaborate with the World Bank Group 0.0% 0.0% 8.3% 0.0% 9.1% 8.1% I have previously collaborated with the World Bank Group 42.1% 83.3% 0.0% 60.0% 36.4% 43.2% Both of the above (I currently collaborate and previously have 15.8% 0.0% 0.0% 10.0% 0.0% 18.9% collaborated with the World Bank Group) I have never collaborated with the World Bank Group 42.1% 16.7% 91.7% 30.0% 54.5% 29.7% *Significantly different between stakeholder groups Which of the following agencies of the World Bank Group do you primarily engage with in Cabo Verde? (Select only ONE response) Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other The World Bank (IDA) 75.0% 88.9% 57.1% 75.0% 100.0% 83.3% The International Finance Corporation (IFC) 0.0% 11.1% 0.0% 0.0% 0.0% 8.3% Other 25.0% 0.0% 42.9% 25.0% 0.0% 8.3% Do your projects involve both the World Bank and the IFC? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Yes 20.0% 27.3% 27.3% 10.0% 0.0% 12.1% No 80.0% 72.7% 72.7% 90.0% 100.0% 87.9% If yes, what was your view of how the two institutions work together in Cabo Verde? (Select only ONE response) Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other The two institutions work well together 33.3% 0.0% 100.0% 0.0% 0.0% 25.0% The way the two institutions work together needs improvement 66.7% 100.0% 0.0% 0.0% 0.0% 75.0% The two institutions do not work well together 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don't know 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Which of the following describes most of your exposure to the World Bank Group in Cabo Verde? (Choose no more than TWO) Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Observer 6.3% 25.0% 60.0% 36.4% 36.4% 35.1% Use World Bank Group reports/data 31.3% 58.3% 40.0% 27.3% 45.5% 51.4% Engage in World Bank Group related/sponsored events/activities 18.8% 25.0% 20.0% 18.2% 27.3% 10.8% Collaborate as part of my professional duties* 56.3% 16.7% 10.0% 45.5% 9.1% 24.3% Use World Bank Group website for information, data, research, etc. 37.5% 58.3% 20.0% 18.2% 54.5% 32.4% *Significantly different between stakeholder groups 86 World Bank Group Country Opinion Survey 2015: Cabo Verde H. Background Information (continued) What’s your gender? Employee of a Private Independent Ministry/ PMU/ Sector/Financial Government Academia/Research Percentage of Respondents Consultant Sector/Private Bank CSO Institution Institute/Think Tank Other Female 15.8% 7.7% 25.0% 45.5% 27.3% 31.6% Male 84.2% 92.3% 75.0% 54.5% 72.7% 68.4% 87 World Bank Group Country Opinion Survey 2015: Cabo Verde Appendix C: Responses to Indicator Questions by Geographic Locations4 Sotavento Islands (ilhas de Brava, Fogo, Santiago, Maio) N=96 Barlavento Islands (ilhas de São Vicente, Santo Antão, São Nicolau, Sal e Boa Vista) N=11 B. Overall Attitudes toward the World Bank Group Overall, please rate your impression of the World Bank Group’s effectiveness in Cabo Verde Which best represents your geographic location? Barlavento Islands Sotavento Islands N Mean SD N Mean SD Overall, please rate your impression of the World Bank 9 7.22 1.48 83 6.45 1.59 Group’s effectiveness in Cape Verde. (1-Not effective at all, 10-Very effective) To what extent do you agree with the following statements about the World Bank Group’s work in Cabo Verde? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Barlavento Islands Sotavento Islands N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role 9 6.78 2.49 86 7.17 2.00 in development in Cape Verde The World Bank Group’s work is aligned with what I 9 6.11 2.42 82 6.45 1.76 consider the development priorities for Cape Verde To what extent is the World Bank Group an effective development partner in Cabo Verde, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which best represents your geographic location? Barlavento Islands Sotavento Islands N Mean SD N Mean SD Responsiveness 8 7.13 2.03 71 6.46 1.50 Flexibility (in terms of the institution’s products and 8 6.50 1.85 67 5.73 1.55 services) Flexibility (in terms of changing country circumstances) 9 6.67 2.12 65 5.65 1.44 Being inclusive 7 5.29 1.80 62 5.92 1.77 Openness (sharing data and other information) 9 6.33 2.24 70 6.27 1.70 Staff accessibility 7 5.29 2.14 66 6.00 1.82 Straightforwardness and honesty 8 5.75 1.75 63 6.71 1.90 Ease of access to the people at the World Bank Group who 8 5.13 2.42 61 5.85 2.23 are making decisions important to my work Collaboration with civil society 9 5.44 2.65 62 5.16 2.03 Collaboration with the Government* 10 8.90 0.74 74 7.64 1.56 Collaboration with other donors and development partners 5 7.20 1.10 63 7.16 1.59 Collaboration with the private sector 7 6.00 1.53 60 5.42 2.10 The speed in which it gets things accomplished on the 6 5.83 1.60 61 5.72 1.74 ground Being a long-term partner 9 8.22 1.92 75 8.03 1.42 *Significantly different between geographic locations 4 Only 107 respondents provided the information about their geographic locations. Thus, only these respondents were included in the analyses presented in this appendix. 88 World Bank Group Country Opinion Survey 2015: Cabo Verde C. World Bank Group’s Effectiveness and Results Which best represents your geographic location? Barlavento Islands Sotavento Islands N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 9 6.78 2.05 90 6.98 1.74 achieve development results in Cape Verde? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Cabo Verde? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Barlavento Islands Sotavento Islands N Mean SD N Mean SD The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, 10 6.50 1.78 86 6.10 2.06 etc.) meet the needs of Cape Verde The World Bank Group meets Cape Verde’s needs for knowledge services (e.g., research, analysis, data, 9 6.56 2.13 84 5.56 2.03 technical assistance) D. The World Bank Group’s Knowledge Work and Activities In Cabo Verde, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which best represents your geographic location? Barlavento Islands Sotavento Islands N Mean SD N Mean SD Are adaptable to Cape Verde’s specific development 9 6.89 2.26 79 6.16 1.85 challenges and country circumstances Which best represents your geographic location? Barlavento Islands Sotavento Islands N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to 9 7.22 1.72 82 6.88 1.79 development results in your country? Overall, how would you rate the technical quality of the 8 7.50 1.41 85 7.42 1.59 World Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 89 World Bank Group Country Opinion Survey 2015: Cabo Verde E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Barlavento Islands Sotavento Islands N Mean SD N Mean SD The World Bank Group takes decisions quickly in Cape 8 6.13 2.30 63 5.25 1.89 Verde Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group 6 7.17 2.32 64 6.58 2.02 makes appropriate use of them 90 World Bank Group Country Opinion Survey 2015: Cabo Verde Appendix D: Responses to Selected Questions by Levels of Collaboration with the World Bank Group5 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY15 Cabo Verde COS questionnaire: All 10-point scale questions and question B4 “When thinking about how the World Bank Group can have the most impact on development results in Cabo Verde, in which sectoral areas do you believe the World Bank Group should focus most of its resources in Cabo Verde?� Collaborating with the WBG N=16 Not collaborating with the WBG N=87 B. Overall Attitudes toward the World Bank Group Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD How familiar are you with the work of the World Bank Group in 16 7.88 1.54 87 6.11 2.53 Cape Verde?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between collaborators and non-collaborators Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD Overall, please rate your impression of the World Bank Group’s effectiveness in Cape Verde. 16 6.63 1.54 73 6.48 1.63 (1-Not effective at all, 10-Very effective) Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Cape Verde solve its most complicated 16 6.63 1.78 72 6.81 1.70 development challenges? (1-To no degree at all, 10-To a very significant degree) 5 Only 103 respondents provided the information about their levels of collaboration with the World Bank Group (question H3 in the questionnaire). Thus only these respondents were included in the analysis presented in this appendix. Response options “I currently collaborate with the WBG� and “Both of above� were combined as “Collaborating with the WBG� for the comparisons in this appendix. “I have previously collaborated with the WBG,� and “I have never collaborated with the WBG� were combined as “Not collaborating with the WBG�. 91 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Cabo Verde, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Cabo Verde? (Choose no more than THREE) Percentage of Respondents Collaborating Not collaborating (Responses combined) with the WBG with the WBG Social protection 6.3% 6.9% Crime and violence 6.3% 10.3% Transport (e.g., roads, bridges, transportation) 12.5% 6.9% Agricultural development 12.5% 9.2% Global/regional integration 6.3% 6.9% Gender equity 0.0% 0.0% Public sector governance/reform 43.8% 32.2% Health 6.3% 4.6% Rural development* 25.0% 4.6% Foreign direct investment 6.3% 10.3% Education 18.8% 17.2% Energy 6.3% 4.6% Job creation/employment 31.3% 37.9% Financial markets 0.0% 1.1% Urban development 0.0% 0.0% Environmental sustainability 0.0% 1.1% Equality of opportunity 12.5% 10.3% Private sector development 43.8% 49.4% Water and sanitation 12.5% 11.5% Food security 6.3% 3.4% Climate change 0.0% 1.1% Poverty reduction 12.5% 14.9% Trade and exports 0.0% 1.1% Economic growth 31.3% 36.8% Law and justice 0.0% 4.6% Regulatory framework 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% Natural resource management 0.0% 0.0% Anti corruption 0.0% 2.3% Information and communications technology 0.0% 5.7% Disaster management 0.0% 0.0% *Significantly different between collaborators and non-collaborators 92 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Cabo Verde? (1-Not effective at all, 10-Very effective) Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD Project implementation (or other organizational 16 6.88 1.75 58 7.00 1.69 strengthening) Citizen engagement (incorporating citizens' voices into 12 5.33 2.19 42 4.43 1.85 development) Policy design (for clarity and better incentives to achieve 14 6.43 1.83 54 6.50 1.97 development goals) When thinking about how to improve capacity building in Cabo Verde to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (1-Not important all, 10-Very important) Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD Project implementation (or other organizational 15 7.73 1.28 68 7.79 1.97 strengthening) Citizen engagement (incorporating citizens' voices into 14 7.29 1.54 62 7.74 2.11 development) Policy design (for clarity and better incentives to achieve development goals) 16 8.06 1.24 68 8.22 1.74 To what extent do you agree with the following statements about the World Bank Group’s work in Cabo Verde? (1-Strongly disagree, 10-Strongly agree) Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 15 7.33 1.68 77 7.04 2.12 development in Cape Verde The World Bank Group’s work is aligned with what I consider 15 6.67 1.68 73 6.32 1.88 the development priorities for Cape Verde The World Bank Group supports programs and strategies 14 6.79 1.12 71 6.52 1.96 that are realistic for Cape Verde The World Bank Group treats clients and stakeholders in 14 6.79 1.72 61 7.41 1.94 Cape Verde with respect 93 World Bank Group Country Opinion Survey 2015: Cabo Verde B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Cabo Verde, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD Responsiveness 14 6.21 1.37 62 6.61 1.62 Flexibility (in terms of the institution’s products and services) 15 5.73 1.22 58 5.86 1.66 Flexibility (in terms of changing country circumstances) 15 5.80 1.08 56 5.73 1.66 Being inclusive 14 5.93 1.49 53 5.79 1.86 Openness (sharing data and other information) 15 6.53 1.13 61 6.18 1.90 Staff accessibility 15 6.07 1.39 55 5.84 1.99 Straightforwardness and honesty 14 6.64 1.50 54 6.59 2.05 Ease of access to the people at the World Bank Group who 15 6.67 1.63 52 5.50 2.36 are making decisions important to my work Collaboration with civil society 11 5.82 1.72 58 5.07 2.14 Collaboration with the Government 15 7.73 1.33 65 7.80 1.63 Collaboration with other donors and development partners 15 7.53 1.25 50 7.12 1.64 Collaboration with the private sector 13 5.46 1.98 51 5.49 2.10 The speed in which it gets things accomplished on the 15 5.87 1.30 50 5.74 1.83 ground Being a long-term partner 15 7.87 1.30 66 8.05 1.52 94 World Bank Group Country Opinion Survey 2015: Cabo Verde C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Cabo Verde? (1-Not important at all, 10-Very important) Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD Anti corruption 14 6.93 2.02 58 6.55 2.82 Information and communications technology 13 7.15 1.14 64 6.84 2.48 Transport 13 8.23 1.01 66 7.53 1.97 Crime and violence 13 5.08 1.55 55 5.33 3.04 Law and justice 13 4.77 1.24 60 5.65 2.87 Urban development 15 6.13 1.81 64 6.19 2.36 Environmental sustainability 15 6.27 1.79 64 6.97 2.30 Regulatory framework 13 7.00 1.47 66 7.23 1.94 Communicable/non-communicable diseases 11 5.55 1.75 67 6.75 2.48 Poverty reduction 15 7.93 1.79 80 7.84 1.98 Gender equity 15 6.87 1.46 67 6.51 2.46 Private sector development 16 7.06 1.81 70 7.24 2.46 Foreign direct investment 13 7.15 1.63 68 6.53 2.57 Water and sanitation 13 7.23 1.79 73 7.37 2.15 Trade and exports 12 6.67 1.56 60 6.65 2.36 Economic growth 13 7.77 1.48 71 7.39 2.38 Energy 14 7.79 1.12 69 7.52 2.03 Disaster management 12 5.33 2.02 48 5.13 2.57 Public sector governance/reform 16 7.56 1.41 73 7.66 2.09 Job creation/employment 14 6.00 2.25 68 6.87 2.46 Financial markets 14 6.07 1.73 59 6.24 2.60 Equality of opportunity 14 5.93 1.54 55 6.40 2.41 Health 14 6.36 1.82 65 6.75 2.26 Rural development 14 6.71 1.73 66 6.71 2.52 Global/regional integration 14 6.00 1.96 60 5.82 2.59 Food security 13 6.31 1.65 63 6.25 2.36 Education 13 7.15 1.91 67 7.21 2.16 Social protection 12 6.08 1.38 55 6.27 2.34 Climate change 14 6.29 2.23 55 6.09 2.55 Agricultural development 14 6.71 1.90 68 6.43 2.61 Natural resource management 9 5.33 1.41 52 5.19 2.97 95 World Bank Group Country Opinion Survey 2015: Cabo Verde C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Cabo Verde? (1-Not effective at all, 10-Very effective) Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD Anti corruption 12 6.17 1.70 34 5.09 2.52 Information and communications technology 11 6.55 0.93 43 6.00 2.34 Transport 12 7.17 1.34 55 6.98 2.34 Crime and violence 9 4.11 0.78 32 3.94 2.33 Law and justice 11 4.45 1.29 34 4.94 2.62 Urban development 12 5.08 2.11 42 5.52 2.09 Environmental sustainability 12 5.92 1.83 41 5.90 2.13 Regulatory framework 11 6.82 1.72 47 6.43 1.96 Communicable/non-communicable diseases 11 5.82 1.40 45 6.44 2.52 Poverty reduction 15 7.13 1.55 63 6.75 2.04 Gender equity 14 6.36 1.08 50 6.02 2.05 Private sector development 14 6.07 1.82 51 5.86 2.31 Foreign direct investment 11 5.18 0.75 43 5.53 2.33 Water and sanitation 12 6.67 1.50 48 6.63 2.05 Trade and exports 11 5.27 1.01 43 5.44 2.12 Economic growth 13 6.46 1.66 55 6.40 2.29 Energy 13 7.23 1.36 49 6.71 2.08 Disaster management 8 4.13 2.23 28 4.54 2.70 Public sector governance/reform 14 7.21 1.31 55 6.85 1.92 Job creation/employment 12 5.67 1.97 50 5.62 2.24 Financial markets 10 6.00 1.33 36 5.39 2.05 Equality of opportunity 10 5.20 0.79 42 5.88 2.36 Health 13 5.92 1.38 43 6.33 2.12 Rural development 15 6.27 1.75 49 5.86 2.20 Global/regional integration 12 5.58 1.56 38 5.16 2.10 Food security 12 5.58 1.83 42 6.17 2.15 Education 12 6.50 1.68 51 6.76 2.14 Social protection 10 5.40 1.65 38 5.55 2.02 Climate change 11 5.45 2.30 34 5.15 2.41 Agricultural development 12 5.75 1.96 45 5.93 2.32 Natural resource management 8 4.88 2.17 29 4.03 2.51 Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 16 7.00 1.32 79 6.92 1.88 achieve development results in Cape Verde? (1-To no degree at all, 10-To a very significant degree) 96 World Bank Group Country Opinion Survey 2015: Cabo Verde C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Cabo Verde? Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, 15 6.40 1.88 77 6.09 2.10 etc.) meet the needs of Cape Verde The World Bank Group meets Cape Verde’s needs for knowledge services (e.g., research, analysis, data, technical 15 6.13 1.73 75 5.60 2.12 assistance) (1-Strongly disagree, 10-Strongly agree) Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group 12 5.67 1.56 64 5.83 1.97 measures and corrects its work in real time in Cape Verde? (1-To no degree at all, 10-To a very significant degree) 97 World Bank Group Country Opinion Survey 2015: Cabo Verde D. The World Bank Group’s Knowledge Work and Activities In Cabo Verde, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD Are timely 13 6.46 1.05 65 6.40 1.74 Include appropriate level of stakeholder involvement during 14 6.07 1.73 56 5.55 1.86 preparation Lead to practical solutions 13 6.00 1.08 67 5.99 1.90 Are accessible (well written and easy to understand) 13 6.77 0.93 69 6.04 1.91 Are source of relevant information on global good practices 15 7.40 1.24 67 7.00 1.92 Are adequately disseminated 15 5.80 1.66 65 4.74 2.15 Are translated enough into local language 14 5.79 2.52 65 4.98 2.44 Are adaptable to Cape Verde’s specific development 15 6.67 1.35 71 6.18 1.97 challenges and country circumstances Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to 16 7.13 1.45 71 6.92 1.84 development results in your country? Overall, how would you rate the technical quality of the World 16 7.50 1.03 74 7.41 1.70 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly 13 5.15 1.77 50 5.22 1.91 The World Bank Group effectively monitors and evaluates the 16 6.81 1.80 68 6.96 2.14 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 13 5.38 1.80 54 5.83 2.04 timely fashion The World Bank Group’s “Safeguard Policy� requirements are 13 5.92 1.26 50 6.06 1.95 reasonable The World Bank Group’s conditions on its lending are 14 7.00 1.41 54 5.69 2.14 reasonable* The World Bank Group takes decisions quickly in Cape Verde 13 5.23 1.42 55 5.36 2.06 Working with the World Bank Group increases Cape Verde’s 16 7.44 1.09 70 7.27 2.11 institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group 14 6.64 1.98 53 6.64 2.11 makes appropriate use of them The World Bank Group provides effective implementation 16 6.50 1.71 64 6.78 2.05 support (i.e., supervision of projects) *Significantly different between collaborators and non-collaborators 98 World Bank Group Country Opinion Survey 2015: Cabo Verde E. Working with the World Bank Group (continued) Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public 16 5.88 1.96 71 6.20 2.38 partnerships in Cape Verde? (1-To no degree at all, 10-To a very significant degree) G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Which one of the following best describes your level of interaction with the World Bank Group in your country? Collaborating with the WBG Not Collaborating with the WBG N Mean SD N Mean SD I find the World Bank Group’s websites easy to navigate. 14 7.43 1.45 59 7.14 2.04 I find the information on the World Bank Group’s websites 14 7.64 1.39 57 8.00 1.39 useful. The World Bank Group’s social media channels are valuable 9 7.33 1.50 33 7.82 1.67 sources of information about the institution When I need information from the World Bank Group I know 14 7.29 1.77 55 6.47 2.49 how to find it The World Bank Group is responsive to my information 12 6.83 1.70 31 6.23 2.58 requests and inquiries 99 World Bank Group Country Opinion Survey 2015: Cabo Verde Appendix E: Indicator Questions as a Function of Exposure to the World Bank Group Not collaborating Collaborating with No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG the WBG Overall, please rate your impression of the World Bank 6.48 6.63 6.47 6.76 6.67 6.45 6.52 6.73 6.59 6.50 6.49 6.70 Group’s effectiveness in Cape Verde. Overall the World Bank Group currently plays a relevant 7.04 7.33 7.08 6.96 7.30 6.76 6.85 7.94 6.87 7.46 7.30 6.59 role in development in Cape Verde The World Bank Group’s work is aligned with what I 6.32 6.67 6.43 6.20 6.45 6.27 6.19 7.13 6.25 6.67 6.60 5.97 consider the development priorities for Cape Verde Responsiveness 6.61 6.21 6.40 7.00 6.76 6.32 6.47 6.80 6.61 6.38 6.73 6.19 Flexibility (in terms of the institution’s products and 5.86 5.73 5.79 6.07 5.83 5.86 5.79 6.07 5.93 5.68 6.04 5.43 services) Flexibility (in terms of changing country circumstances) 5.73 5.80 5.84 5.47 5.50 6.03 5.61 6.25 5.87 5.56 5.84 5.57 Being inclusive 5.79 5.93 5.90 5.65 5.47 6.17 5.73 6.33 5.84 5.82 5.91 5.70 Openness (sharing data and other information) 6.18 6.53 6.32 6.06 6.16 6.35 6.12 6.75 6.25 6.26 6.02 6.67 Staff accessibility 5.84 6.07 6.13 5.43 5.59 6.37 5.98 6.00 5.76 6.43 5.85 6.26 Straightforwardness and honesty 6.59 6.64 6.71 6.20 6.18 7.03 6.49 7.00 6.56 6.68 6.63 6.54 Ease of access to the people at the World Bank Group 5.50 6.67 5.85 5.57 5.53 6.06 5.72 6.07 5.81 5.75 5.81 5.75 who are making decisions important to my work Collaboration with civil society 5.07 5.82 5.46 4.40 4.94 5.52 5.02 6.00 5.35 4.95 5.17 5.31 Collaboration with the Government 7.80 7.73 7.72 7.91 7.85 7.68 7.67 8.20 7.75 7.83 7.76 7.79 Collaboration with other donors and development 7.12 7.53 6.98 7.59 7.39 6.91 7.06 7.46 7.20 7.00 7.29 6.87 partners Collaboration with the private sector 5.49 5.46 5.47 5.65 5.44 5.59 5.60 5.21 5.18 6.25 5.65 5.24 The speed in which it gets things accomplished on the 5.74 5.87 5.75 6.00 5.81 5.76 5.65 6.31 5.78 5.79 5.88 5.61 ground Being a long-term partner 8.05 7.87 7.95 8.24 8.10 7.95 8.03 8.00 7.96 8.16 8.06 7.96 To what extent does the World Bank Group’s work help to 6.92 7.00 7.06 6.71 6.88 7.05 6.80 7.69 6.92 7.04 7.04 6.82 achieve development results in Cape Verde? The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust 6.09 6.40 6.18 6.15 6.23 6.10 6.11 6.44 6.05 6.46 6.50 5.59 Funds, etc.) meet the needs of Cape Verde The World Bank Group meets Cape Verde’s needs for knowledge services (e.g., research, analysis, data, 5.60 6.13 5.68 5.79 5.89 5.52 5.69 5.81 5.62 5.92 5.91 5.35 technical assistance) The World Bank Group knowledge work and activities are adaptable to Cape Verde’s specific development 6.18 6.67 6.23 6.41 6.51 6.05 6.06 7.19 6.17 6.54 6.56 5.75 challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make 6.92 7.12 6.90 7.04 7.10 6.77 6.79 7.56 6.84 7.16 7.11 6.58 to development results in your country? Overall, how would you rate the technical quality of the 7.41 7.50 7.44 7.52 7.61 7.31 7.38 7.82 7.36 7.72 7.49 7.41 World Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in Cape 5.36 5.23 5.25 5.82 5.51 5.27 5.40 5.38 5.43 5.32 5.43 5.32 Verde Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group 6.64 6.64 6.71 6.44 6.57 6.72 6.52 7.07 6.60 6.71 6.54 6.89 makes appropriate use of them Yellow highlight indicates significant difference between Yes and No means. 100 World Bank Group Country Opinion Survey 2015: Cabo Verde Appendix F: Cabo Verde FY 2015 Questionnaire World Bank Group Country Survey FY15 – Cabo Verde The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Cabo Verde or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Cabo Verde, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Cabo Verde. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know�. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING CABO VERDE A1. In general would you say that Cabo Verde is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 101 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Cabo Verde. Please identify which of the following you consider the most important development priorities in Cabo Verde? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 17 Education assistance) 2 Food security 18 Poverty reduction Public sector governance/reform (i.e., government 3 effectiveness, macro-fiscal stability, public 19 Energy financial management, public expenditure) 4 Global/regional integration 20 Transport (e.g., roads, bridges, transportation) 5 Gender equity 21 Climate change (e.g., mitigation, adaptation) 6 Private sector development 22 Agricultural development 7 Foreign direct investment 23 Trade and exports 8 Water and sanitation 24 Crime and violence 9 Anti corruption 25 Economic growth 10 Job creation/employment 26 Law and justice (e.g., judicial system) 11 Rural development 27 Regulatory framework 12 Financial markets 28 Communicable/non-communicable diseases 13 Urban development 29 Natural resource management (e.g., oil, gas, mining) 14 Environmental sustainability 30 Disaster management 15 Equality of opportunity (i.e., equity) 31 Information and communications technology 16 Health A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Cabo Verde? (Choose no more than THREE) 1 Water and sanitation 16 Anti corruption 2 Equality of opportunity (i.e., equity) 17 Private sector development 3 Economic growth 18 Foreign direct investment 4 Climate change (e.g., mitigation, adaptation) 19 Education 5 Global/regional integration 20 Energy Public sector governance/reform (i.e., government 6 Gender equity 21 effectiveness, macro-fiscal stability, public financial management, public expenditure) 7 Rural development 22 Natural resource management (e.g., oil, gas, mining) 8 Urban development 23 Environmental sustainability 9 Regulatory framework 24 Disaster management Social protection (e.g., pensions, targeted social 10 25 Health assistance) 11 Law and justice (e.g., judicial system) 26 Agricultural development 12 Transport (e.g., roads, bridges, transportation) 27 Job creation/employment 13 Crime and violence 28 Financial markets 14 Communicable/non-communicable diseases 29 Trade and exports 15 Information and communications technology 30 Food security 102 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity� goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity� in your country, which of the following TWO best illustrate how this would be achieved in Cabo Verde? (Choose no more than TWO) 1 Better employment opportunities for young people 2 Better employment opportunities for women 3 Greater access to micro-finance for the poor 4 Greater voice and participation for citizens to help ensure greater accountability 5 Greater access to health and nutrition for citizens 6 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 7 A growing middle class 8 Better opportunity for the poor who live in rural areas 9 Better opportunity for the poor who live in urban areas 10 Consistent economic growth 11 More reliable social safety net 12 Greater equity of fiscal policy 13 Education and training that better ensure job opportunity 14 Better quality public services 15 Other (please specify):_____________________________________ PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 103 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of the World Bank Group in Cabo Verde? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank Group’s effectiveness in Cabo Verde. 1 2 3 4 5 6 7 8 9 10  Not effective at Very effective Don't know all B3. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Cabo Verde solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B4. When thinking about how the World Bank Group can have the most impact on development results in Cabo Verde, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Cabo Verde? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 17 Equality of opportunity (i.e., equity) assistance) 2 Crime and violence 18 Private sector development 3 Transport (e.g., roads, bridges, transportation) 19 Water and sanitation 4 Agricultural development 20 Food security 5 Global/regional integration 21 Climate change (e.g., mitigation, adaptation) 6 Gender equity 22 Poverty reduction Public sector governance/reform (i.e., government 7 effectiveness, macro-fiscal stability, public 23 Trade and exports financial management, public expenditure) 8 Health 24 Economic growth 9 Rural development 25 Law and justice (e.g., judicial system) 10 Foreign direct investment 26 Regulatory framework 11 Education 27 Communicable/non-communicable diseases 12 Energy 28 Natural resource management (e.g., oil, gas, mining) 13 Job creation/employment 29 Anti corruption 14 Financial markets 30 Information and communications technology 15 Urban development 31 Disaster management 16 Environmental sustainability 104 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B5. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Cabo Verde? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Convening/facilitating   2 Data   3 Policy advice, studies, analyses   4 Financial resources   5 Capacity development   6 Technical assistance   7 Mobilizing third party financial resources   8 Donor coordination   Linkage to non-Bank expertise (i.e., South-South 9   knowledge sharing) 10 Other (please specify): ________________________   How EFFECTIVE do you believe the World Bank Group is in terms of the capacity building work it does in each of the following areas in Cabo Verde? (If you have NO exposure to/experience in any of the areas listed below, please respond “Don’t know�) Not effective Very Don't at all effective know Project implementation (or other organizational B6 1 2 3 4 5 6 7 8 9 10  strengthening) Citizen engagement (incorporating citizens' voices B7 1 2 3 4 5 6 7 8 9 10  into development) Policy design (for clarity and better incentives to B8 1 2 3 4 5 6 7 8 9 10  achieve development goals) When thinking about how to improve capacity building in Cabo Verde to help ensure better development results, looking forward, how IMPORTANT is it for the World Bank Group to be involved in the following aspects of capacity building? (If you have NO exposure to/experience in any of the areas listed below, please respond “Don’t know�) Not important Very Don't at all important know Project implementation (or other organizational B9 1 2 3 4 5 6 7 8 9 10  strengthening) Citizen engagement (incorporating citizens' voices B10 1 2 3 4 5 6 7 8 9 10  into development) Policy design (for clarity and better incentives to B11 1 2 3 4 5 6 7 8 9 10  achieve development goals) 105 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B12. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Cabo Verde? (Choose no more than TWO) 1 Staff too inaccessible 2 Not exploring alternative policy options 3 Not collaborating enough with stakeholders outside the Government 4 Its advice and strategies do not lend themselves to practical problem solving 5 Not enough public disclosure of its work 6 Arrogant in its approach 7 Not client focused 8 The credibility of its knowledge/data 9 World Bank Group’s processes too complex 10 Not willing to honestly criticize policies and reform efforts in the country 11 Too influenced by developed countries 12 Imposing technocratic solutions without regard to political realities 13 World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and procedures) 14 Not aligned with other donors’ work 15 Not aligned with country priorities 16 Not adequately sensitive to political/social realities in Cabo Verde 17 Other (please specify): __________________________________________________ 18 Don’t know B13. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Cabo Verde? (Choose no more than TWO) 1 Trust Fund management 2 Knowledge products/services (analytical work, studies, surveys, etc.) 3 Investment lending (financing specific projects) 4 Technical assistance (advice, best practice, international experience, etc.) 5 Capacity development 6 Policy based lending / budget support to the Government 7 Multi-sectoral approaches 8 Other (please specify): __________________________________________________ 9 Don’t know B14. To what extent do you believe that the World Bank Group’s work and support help the poorest in Cabo Verde? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know 106 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B15. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Academia/think tanks/research institutes 7 NGOs/Community Based Organizations (CBOs) 2 Donor community 8 Youth/university groups 3 Media 9 Beneficiaries 4 Local Government 10 Foundations 5 Private sector 11 Other (please specify): _____________________ 6 Parliament 12 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Cabo Verde? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B16 1 2 3 4 5 6 7 8 9 10  relevant role in development in Cabo Verde The World Bank Group’s work is aligned with what I B17 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Cabo Verde The World Bank Group supports programs and B18 1 2 3 4 5 6 7 8 9 10  strategies that are realistic for Cabo Verde The World Bank Group treats clients and B19 1 2 3 4 5 6 7 8 9 10  stakeholders in Cabo Verde with respect To what extent is the World Bank Group an effective development partner in Cabo Verde, in terms of each of the following? To no To a very Don't degree at significant know all degree B20 Responsiveness 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B21 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B22 1 2 3 4 5 6 7 8 9 10  circumstances) B23 Being inclusive 1 2 3 4 5 6 7 8 9 10  B24 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B25 Staff accessibility 1 2 3 4 5 6 7 8 9 10  B26 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Ease of access to the people at the World Bank B27 Group who are making decisions important to my 1 2 3 4 5 6 7 8 9 10  work B28 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B29 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B30 1 2 3 4 5 6 7 8 9 10  partners B31 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B32 1 2 3 4 5 6 7 8 9 10  the ground B33 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  107 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B34. To be a more effective development partner in Cabo Verde, do you believe that the World Bank Group should have… ? (Select only ONE response) The current level of local More local presence Less local presence Don't know presence is adequate B35. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The World Bank Group does not do adequate follow through/follow-up 2 Poor donor coordination 3 The World Bank Group is not sensitive enough to political/social realities on the ground 4 Lack of/inadequate levels of capacity in Government 5 There is not an adequate level of citizen/civil society participation 6 The World Bank Group works too slowly 7 The Government works inefficiently 8 Political pressures and obstacles 9 Reforms are not well thought out in light of country challenges 10 Other (please specify): ________________________________________ 108 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Cabo Verde? Not important Very Don't at all important know 1 Anti corruption 1 2 3 4 5 6 7 8 9 10  2 Information and communications technology 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Crime and violence 1 2 3 4 5 6 7 8 9 10  5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  6 Urban development 1 2 3 4 5 6 7 8 9 10  7 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  8 Regulatory framework 1 2 3 4 5 6 7 8 9 10  9 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  10 Poverty reduction 1 2 3 4 5 6 7 8 9 10  11 Gender equity 1 2 3 4 5 6 7 8 9 10  12 Private sector development 1 2 3 4 5 6 7 8 9 10  13 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  14 Water and sanitation 1 2 3 4 5 6 7 8 9 10  15 Trade and exports 1 2 3 4 5 6 7 8 9 10  16 Economic growth 1 2 3 4 5 6 7 8 9 10  17 Energy 1 2 3 4 5 6 7 8 9 10  18 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 19 effectiveness, macro-fiscal stability, public financial 1 2 3 4 5 6 7 8 9 10  management, public expenditure) 20 Job creation/employment 1 2 3 4 5 6 7 8 9 10  21 Financial markets 1 2 3 4 5 6 7 8 9 10  22 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  23 Health 1 2 3 4 5 6 7 8 9 10  24 Rural development 1 2 3 4 5 6 7 8 9 10  25 Global/regional integration 1 2 3 4 5 6 7 8 9 10  26 Food security 1 2 3 4 5 6 7 8 9 10  27 Education 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 28 1 2 3 4 5 6 7 8 9 10  assistance) 29 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  30 Agricultural development 1 2 3 4 5 6 7 8 9 10  31 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  109 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Cabo Verde? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know�) Not effective Very Don't at all effective know 1 Anti corruption 1 2 3 4 5 6 7 8 9 10  2 Information and communications technology 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Crime and violence 1 2 3 4 5 6 7 8 9 10  5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  6 Urban development 1 2 3 4 5 6 7 8 9 10  7 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  8 Regulatory framework 1 2 3 4 5 6 7 8 9 10  9 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  10 Poverty reduction 1 2 3 4 5 6 7 8 9 10  11 Gender equity 1 2 3 4 5 6 7 8 9 10  12 Private sector development 1 2 3 4 5 6 7 8 9 10  13 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  14 Water and sanitation 1 2 3 4 5 6 7 8 9 10  15 Trade and exports 1 2 3 4 5 6 7 8 9 10  16 Economic growth 1 2 3 4 5 6 7 8 9 10  17 Energy 1 2 3 4 5 6 7 8 9 10  18 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/reform (i.e., government 19 effectiveness, macro-fiscal stability, public financial 1 2 3 4 5 6 7 8 9 10  management, public expenditure) 20 Job creation/employment 1 2 3 4 5 6 7 8 9 10  21 Financial markets 1 2 3 4 5 6 7 8 9 10  22 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  23 Health 1 2 3 4 5 6 7 8 9 10  24 Rural development 1 2 3 4 5 6 7 8 9 10  25 Global/regional integration 1 2 3 4 5 6 7 8 9 10  26 Food security 1 2 3 4 5 6 7 8 9 10  27 Education 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 28 1 2 3 4 5 6 7 8 9 10  assistance) 29 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  30 Agricultural development 1 2 3 4 5 6 7 8 9 10  31 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  110 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. Where are the World Bank Group’s decisions made primarily that support the program in Cabo Verde? (Select only ONE response) 1 At the Headquarters (in Washington D.C.) 2 In the country 3 Don’t know C4. To what extent does the World Bank Group’s work help to achieve development results in Cabo Verde? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank Group in Cabo Verde? Strongly Strongly Don't disagree agree know The World Bank Group’s financial instruments (i.e., investment lending, Development Policy C5 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, etc.) meet the needs of Cabo Verde The World Bank Group meets Cabo Verde’s C6 needs for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10  analysis, data, technical assistance) C7. To what extent do you believe the World Bank Group measures and corrects its work in real time in Cabo Verde? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 111 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Cabo Verde, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no To a very Don't degree at significant know all degree D2 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D3 1 2 3 4 5 6 7 8 9 10  involvement during preparation D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D5 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D6 1 2 3 4 5 6 7 8 9 10  good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Cabo Verde’s specific D9 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low technical Very high technical Don't know quality quality 112 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and E3 1 2 3 4 5 6 7 8 9 10  reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy� E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in Cabo Verde Working with the World Bank Group increases E7 1 2 3 4 5 6 7 8 9 10  Cabo Verde’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the E8 1 2 3 4 5 6 7 8 9 10  World Bank Group makes appropriate use of them The World Bank Group provides effective E9 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) E10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Cabo Verde? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree E11. Which of the following best describes the way the World Bank Group operates in Cabo Verde? (Select only one response) 1 The World Bank Group takes too much risk in Cabo Verde 2 The World Bank Group does not take enough risk in Cabo Verde 3 The World Bank Group’s approach to risk is appropriate 4 Don’t know E12. Which of the following best describes the WBG’s support in Cabo Verde? (Select only one response) The World Bank Group is sufficiently selective and focuses on the most important development challenges in 1 Cabo Verde The World Bank Group is not sufficiently selective in Cabo Verde, and it is involved in too many areas of 2 development 3 Don’t know 113 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN CABO VERDE F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Cabo Verde? (Choose no more than TWO) 1 Provide more adequate data/knowledge/statistics/figures on Cabo Verde’s economy 2 Ensure greater selectivity in its work 3 Offer more innovative financial products 4 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 5 Reach out more to groups outside of Government 6 Work faster 7 Improve the quality of its experts as related to Cabo Verde’s specific challenges 8 Offer more innovative knowledge services 9 Collaborate more effectively with Government clients (e.g., national, state, local) 10 Increase the level of capacity development in the country 11 Reduce the complexity of obtaining World Bank Group financing 12 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Cabo Verde, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Cabo Verde? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services (e.g., building partnerships, mobilizing funds) 4 None of the above 5 The combination is appropriate for Cabo Verde 6 Don’t know 114 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Cabo Verde? (Choose no more than TWO) 1 Periodicals 6 International television 2 International newspapers 7 Local newspapers 3 Local radio 8 Internet 4 International radio 9 Social media (blogs, Facebook, Twitter, YouTube, Flickr) 5 Local television 10 Other (please specify): ___________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Direct contact with World Bank Group (i.e., 1 5 World Bank Group’s website face to face meetings/discussions) 2 e-Newsletters 6 Social media (blogs, Facebook, Twitter, YouTube, Flickr) World Bank Group’s seminars/workshops/ 3 7 Mobile phones conferences World Bank Group’s publications and other 4 8 Other (please specify): ___________________ written materials Are you aware of the World Bank Group’s Access to Information Policy under which the G3 Yes No Bank will now disclose any information in its possession that is not on a list of exceptions? Have you requested information from the World Bank Group on its activities in the past G4 Yes No year? (If YES please go to Question G5; if NO please go to G6) G5 Were you able to obtain this information? Yes No G6 Do you have access to the Internet? Yes No G7 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, G8 Yes No Twitter, YouTube, Flickr)? G9. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 High speed/WiFi 2 Dial-up Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know I find the World Bank Group’s websites easy to G10 navigate. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  Group website) I find the information on the World Bank Group’s G11 websites useful. (Only answer if you have used a World 1 2 3 4 5 6 7 8 9 10  Bank Group website) The World Bank Group’s social media channels (e.g., G12 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution When I need information from the World Bank Group I G13 know how to find it (e.g., whom to call, where to reach 1 2 3 4 5 6 7 8 9 10  them, etc.) The World Bank Group is responsive to my information G14 1 2 3 4 5 6 7 8 9 10  requests and inquiries 115 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory 3 Office of Parliamentarian 13 Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial 4 14 Trade Union Department or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Which one of the following best describes your level of interaction with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? (Select only ONE response) 1 I currently collaborate with the World Bank Group 2 I have previously collaborated with the World Bank Group 3 Both of the above (I currently collaborate and previously have collaborated with the World Bank Group) 4 I have never collaborated with the World Bank Group 116 World Bank Group Country Opinion Survey 2015: Cabo Verde SECTION H: BACKGROUND INFORMATION H4. Which of the following agencies of the World Bank Group do you primarily engage with in Cabo Verde? (Select only ONE response) 1 The World Bank (IBRD/IDA) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Cabo Verde? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Cabo Verde? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. Which best represents your geographic location? 1 Barlavento Islands (ilhas de São Vicente, Santo Antão, São Nicolau, Sal e Boa Vista) 2 Sotavento Islands (ilhas de Brava, Fogo, Santiago, Maio) Thank you for completing the survey! 117