88557 South Sudan Country Opinion Survey Report (July 2013 - June 2014) The World Bank Republic of South Sudan Country Survey 2013 Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................5 IV. General Issues Facing South Sudan ...........................................10 V. Overall Attitudes toward the World Bank .................................14 VI. Sectoral Effectiveness................................................................21 VII. World Bank Knowledge and Instruments ..................................24 VIII. How the World Bank Operates ..................................................33 IX. The Future Role of the World Bank in South Sudan ...................36 X. Communication and Openness..................................................40 XI. Appendices ................................................................................46 2 The World Bank Republic of South Sudan Country Survey 2013 I. Objectives This survey was designed to achieve the following objectives:  Assist the World Bank in gaining a better understanding of how stakeholders in South Sudan perceive the Bank;  Obtain systematic feedback from stakeholders in South Sudan regarding:  Their views regarding the general environment in South Sudan;  Their overall attitudes toward the World Bank in South Sudan;  Overall impressions of the World Bank’s effectiveness and results, knowledge and research, and communication and information sharing in South Sudan; and  Perceptions of the World Bank’s future role in South Sudan.  Use data to help inform the South Sudan country team’s strategy. II. Methodology In February 2013, 300 stakeholders of the World Bank in South Sudan were invited to provide their opinions on the Bank’s assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the President; the office of the Prime Minister; the office of a Minister; the office of a Parliamentarian; employees of a ministry, ministerial department, or implementation agency; consultants/contractors working on World Bank-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials or staff; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community-based organizations (CBOs); the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; the judiciary branch; and self-employed individuals. A total of 191 stakeholders participated in the country survey (66% response rate). Respondents received questionnaires via courier or face to face and returned them accordingly. Respondents were asked about: general issues facing South Sudan; their overall attitudes toward the Bank; the World Bank’s effectiveness and results; the Bank’s knowledge; working with the World Bank; the Bank’s future role in South Sudan; and the Bank’s communication and information sharing in South Sudan. Every country that engages in the Country Survey must include specific indicator questions that will be aggregated for the World Bank’s annual Corporate Scorecard. These questions are identified throughout the survey report. A. General Issues Facing South Sudan: Respondents were asked to indicate whether South Sudan is headed in the right direction, what they thought were the top three most important development priorities, and which areas of development would contribute most to reducing poverty and generating economic growth in South Sudan. 3 The World Bank Republic of South Sudan Country Survey 2013 II. Methodology (continued) B. Overall Attitudes toward the World Bank: Respondents were asked to rate their familiarity with the World Bank, the Bank’s effectiveness in South Sudan, Bank staff preparedness to help South Sudan solve its development challenges, their agreement with various statements regarding the Bank’s work, and the extent to which the Bank is an effective development partner. Respondents were also asked to indicate the sectoral areas on which it would be most productive for the Bank to focus its resources, the Bank’s greatest values and greatest weaknesses in its work, the most effective instruments in helping to reduce poverty in South Sudan, with which stakeholder groups the Bank should collaborate more, and to what reasons respondents attributed failed or slow reform efforts. C. World Bank Effectiveness and Results: Respondents were asked to rate the extent to which the Bank’s work helps achieve development results in South Sudan, the extent to which the Bank meets South Sudan’s needs for knowledge services and financial instruments, and the Bank’s level of effectiveness across thirty six development areas, such as poverty reduction, agricultural development, water and sanitation, education and others. D. The World Bank’s Knowledge: Respondents were asked to indicate how frequently they consult Bank knowledge work and activities, the areas on which the Bank should focus its research efforts, and to rate the effectiveness and quality of the Bank’s knowledge work and activities, including how significant of a contribution they make to development results in South Sudan and its technical quality. E. Working with the World Bank: Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as the World Bank’s “Safeguard Policy” requirements being reasonable, the Bank imposing reasonable conditions on its lending, disbursing funds promptly, increasing South Sudan’ institutional capacity, and providing effective implementation support. F. The Future Role of the World Bank in South Sudan: Respondents were asked to rate how significant a role the Bank should play in South Sudan’ development in the near future and to indicate what the Bank should do to make itself of greater value in South Sudan. G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the Bank, and their usage and evaluation of the Bank’s websites. Respondents were asked about their awareness of the Bank’s Access to Information policy, past information requests from the Bank, and their level of agreement that they use more data from the World Bank as a result of the Bank’s Open Data policy. Respondents were also asked about their level of agreement that they know how to find information from the Bank and that the Bank is responsive to their information requests. H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the World Bank, their exposure to the Bank in South Sudan, and their geographic location. 4 The World Bank Republic of South Sudan Country Survey 2013 III. Demographics of the Sample Current Position  For further analyses, the small number of respondents from the office of a Minister were combined with those from the office of the President/Prime Minister, consultants/contractors working on Bank-supported projects were combined with those from PMUs, respondents from multilateral agencies were combined with those from bilateral agencies, respondents from the financial sector/private banks were combined with those from the private sector, respondents from private foundations, CBOs, NGOs, trade unions, and faith-based groups were combined into a “CSO” category, and the few academic respondents, local government officials or staff, respondents from the office of a parliamentarian, the judiciary branch, independent government institutions, and respondents who are self-employed were included in the “Other” category. Percentage of Respondents (N=187) Employee of a Ministry, Ministerial Department or 19% Implementation Agency NGO 19% Multilateral Agency 8% Media 7% Office of Minister 6% Community Based Organization 5% Project Management Unit (PMU) overseeing 4% implementation of project Private Sector Organization 4% Self employed 4% Other 4% Bilateral Agency 4% Local Government Office or Staff 3% Financial Sector/Private Bank 3% Judiciary Branch 2% Independent Government Institution 2% Office of Parliamentarian 1% Consultant/Contractor working on World Bank 1% supported Project/Program Faith-Based Group 1% Private Foundation <1% Trade Union <1% “Which of the following best describes your current position?” (Respondents chose from a list.) 5 The World Bank Republic of South Sudan Country Survey 2013 III. Demographics of the Sample (continued) Area of Primary Specialization Percentage of Respondents (N=179) Education 15% Other 11% Public sector governance/Public financial 11% management/anti corruption Agriculture/ rural development / food security 9% Health/Communicable/non-communicable diseases 8% Law and justice/regulatory framework 7% Financial markets/banking 6% Information and communications technology 6% Job creation/employment 5% Social protection 5% Transport 4% Water and sanitation 3% Gender/equality of opportunity 3% Private sector development/foreign direct investment 3% Energy 2% Natural resource management/environmental 2% sustainability Urban development 1% Climate change / disaster management <1% “Please identify the primary specialization of your work.” (Respondents chose from a list.) 6 The World Bank Republic of South Sudan Country Survey 2013 III. Demographics of the Sample (continued) Geographic Location  Nearly all respondents indicated that they were located in Greater Equatoria. Because of the small number of respondents from Greater Bahr al-Ghazal and Greater Upper Nile, statistical comparisons across geographic locations were not possible. Percentage of Respondents (N=187) Greater Equatoria 96% Greater Bahr al-Ghazal 3% Greater Upper Nile 1% “Which best represents your geographic location?” (Respondents chose from a list.) 7 The World Bank Republic of South Sudan Country Survey 2013 III. Demographics of the Sample (continued) Collaboration with and Exposure to the World Bank  Differences in responses to the indicator questions, based on levels of collaboration and exposure to the World Bank in South Sudan, can be found in the Appendix C (see page 85). Please note that where these two factors appear to have a significant relationship with overall views of the Bank, it is highlighted in yellow in that table. Percentage of Respondents (N=181) Yes 56% No 44% "Currently, do you professionally collaborate/work with the World Bank in your country?” Percentage of Respondents (N=171) Use World Bank reports/data 40% Engage in World Bank related/sponsored 34% events/activities Collaborate as part of my professional duties 31% Use World Bank website for information, data, 29% research, etc. Observer (i.e., follow in media, discuss in informal 28% conversations, etc.) “Which of the following describes most of your exposure to the World Bank in South Sudan? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 8 The World Bank Republic of South Sudan Country Survey 2013 III. Demographics of the Sample (continued) Familiarity with the World Bank  PMUs/consultants/contractors on Bank-supported projects, and respondents from the bilateral/multilateral agencies had the highest levels of familiarity with the World Bank, whereas respondents from the private sector/financial sector/private banks, and employees of the office of the President/Prime Minister/Minister had significantly lower levels of familiarity.  It should be noted that respondents’ ratings of familiarity with the Bank were significantly, strongly correlated with their perceptions of the Bank’s overall effectiveness in South Sudan, the Bank’s ability to help achieve development results, and the Bank’s relevance to South Sudan’s development. Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 5.6 PMU/Consultant/ Contractor on Bank 7.0 project Bilateral/ Multilateral Agency 6.3 Media 6.3 CSO 5.9 Employee of a Ministry/ Ministerial Dep/ 5.6 Implementation Agency Other 5.3 Office of President/Prime 4.1 Minister/Minister Private Sector/ Financial Sector/ Private 3.1 Bank “How familiar are you with the work of the World Bank in South Sudan, on a ten point scale? " (1 - "Not familiar at all", 10 - "Extremely familiar") 9 The World Bank Republic of South Sudan Country Survey 2013 IV. General Issues Facing South Sudan Headed in the Right Direction  A majority of employees of the office of the President/Prime Minister/Minister, respondents from the private sector/financial sector/private banks, and media professionals were more likely to indicate that South Sudan was headed in the wrong direction, while respondents from bilateral/multilateral agencies and PMUs/consultants/contractors working on Bank-supported projects tended to indicate that they were not sure whether South Sudan was headed in the right or wrong direction. Percentage of Respondents (N=189) The right direction 32% The wrong direction 44% Not sure 24% "In general would you say that South Sudan is headed in ... ?” (Respondents chose from a list.) 10 The World Bank Republic of South Sudan Country Survey 2013 IV. General Issues Facing South Sudan (continued) Development Priority Percentage of Respondents (N=184) Education 47% Transport 32% Security/stabilization/reconstruction 24% Health 21% Food security 19% Public sector governance/ reform 17% Poverty reduction 16% Agricultural development 14% Energy 12% Job creation/employment 12% Equality of opportunity 10% Anti corruption 8% Water and sanitation 8% Rural development 7% Basic infrastructure 7% Economic growth 5% Law and justice 5% Social protection 5% Disaster management 4% Gender 3% Domestic private sector development 3% Natural resource management 3% "Listed below are a number of development priorities in South Sudan. Please identify which of the following you consider the most important development priorities in South Sudan? (Choose no more than THREE)" (Respondents chose from a list. Responses combined.) 11 The World Bank Republic of South Sudan Country Survey 2013 IV. General Issues Facing South Sudan (continued) What Would Contribute Most to Reducing Poverty Percentage of Respondents (N=189) Agricultural development 33% Education 27% Equality of opportunity 23% Anti corruption 21% Job creation/employment 20% Rural development 19% Food security 19% Economic growth 17% Security/stabilization/reconstruction 16% Health 14% Basic infrastructure 12% Transport 10% Domestic private sector development 8% Gender 7% Public sector governance/ reform 6% Energy 6% Water and sanitation 6% Law and justice 6% Natural resource management 5% Local governance and institutions 3% Foreign direct investment 3% Global/regional integration 3% Trade and exports 3% “Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in South Sudan? (Choose no more than THREE)” (Respondents chose from a list. Responses combined.) 12 The World Bank Republic of South Sudan Country Survey 2013 IV. General Issues Facing South Sudan (continued) What Would Contribute Most to Generating Economic Growth Percentage of Respondents (N=189) Agricultural development 34% Energy 23% Education 19% Trade and exports 18% Natural resource management 17% Anti corruption 17% Job creation/employment 16% Rural development 15% Transport 15% Public sector governance/ reform 14% Foreign direct investment 12% Health 11% Food security 11% Equality of opportunity 10% Basic infrastructure 9% Domestic private sector development 9% Security/stabilization/reconstruction 5% Water and sanitation 5% Financial markets 4% Regulatory framework 4% Gender 4% Disaster management 3% Information and communications technology 3% Social cohesion 3% “Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in South Sudan? (Choose no more than THREE)” (Respondents chose from a list. Responses combined.) 13 The World Bank Republic of South Sudan Country Survey 2013 V. Overall Attitudes toward the World Bank Where the World Bank Should Focus its Resources Percentage of Respondents (N=188) Health 45% Education 41% Agricultural development 23% Transport 22% Poverty reduction 19% Public sector governance/ reform 17% Security/stabilization/reconstruction 16% Energy 13% Economic growth 12% Food security 12% Job creation/employment 9% Rural development 6% Trade and exports 5% Social protection 5% Basic infrastructure 5% Domestic private sector development 5% Gender 5% Foreign direct investment 5% Equality of opportunity 4% Water and sanitation 4% Law and justice 4% Anti corruption 4% “When thinking about how the World Bank can have the most impact on development results in South Sudan, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in South Sudan? (Choose no more than THREE)” (Respondents chose from a list. Responses combined.) 14 The World Bank Republic of South Sudan Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Survey. These will be aggregated for the Bank’s annual Corporate Scorecard. The World Bank’s Overall Effectiveness (Indicator Question)  Respondents across all stakeholder groups gave statistically similar ratings for the World Bank’s overall effectiveness in South Sudan. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 5.8 PMU/Consultant/ Contractor on Bank project 6.5 CSO 6.1 Office of President/Prime Minister/Minister 6.1 Other 6.0 Media 5.8 Bilateral/ Multilateral Agency 5.7 Employee of a Ministry/ Ministerial Dep/ 5.6 Implementation Agency Private Sector/ Financial Sector/ Private Bank 3.8 “Overall, please rate your impression of the World Bank’s effectiveness in South Sudan, on a ten point scale." (1-"Not effective at all", 10-"Very effective") 15 The World Bank Republic of South Sudan Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Achieving Development Results (Indicator Question)  Respondents across all stakeholder groups gave statistically similar ratings for the World Bank helping achieve development results in South Sudan. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.2 CSO 6.8 PMU/Consultant/ Contractor on Bank project 6.8 Bilateral/ Multilateral Agency 6.4 Office of President/Prime Minister/Minister 6.4 Other 5.9 Media 5.8 Employee of a Ministry/ Ministerial Dep/ 5.6 Implementation Agency Private Sector/ Financial Sector/ Private Bank 5.1 “To what extent does the World Bank's work help to achieve development results in South Sudan, on a ten point scale?" (1-"To no degree at all", 10-"To a very significant degree") 16 The World Bank Republic of South Sudan Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Staff Preparedness (Indicator Question)  Respondents across all stakeholder groups gave statistically similar ratings for the World Bank’s staff being well prepared to help South Sudan solve its most complicated development challenges. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.3 Employee of a Ministry/ Ministerial Dep/ 6.9 Implementation Agency PMU/Consultant/ Contractor on Bank project 6.8 CSO 6.5 Other 6.4 Office of President/Prime Minister/Minister 6.4 Bilateral/ Multilateral Agency 6.2 Media 6.1 Private Sector/ Financial Sector/ Private Bank 3.8 "To what extent do you believe the World Bank’s staff is well prepared (e.g., skills and knowledge) to help South Sudan solve its most complicated development challenges, on a ten point scale?" (1-"To no degree at all", 10-"To a very significant degree") 17 The World Bank Republic of South Sudan Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Greatest Value Percentage of Respondents (N=164) Financial resources: policy based lending / 23% 16% 39% budget support to the Government Training/capacity building 16% 21% 37% Financial resources: investment lending 21% 9% 30% Technical assistance 10% 13% 23% Policy advice 11% 8% 19% Donor coordination 7% 9% 16% Strategy formulation 1% 6% 7% Linkage to non-Bank expertise 1% 5% 6% Data 2%4% 6% Mobilizing third party financial resources 3% 5% Don’t know 4% Studies/analyses 4% Convening/facilitating 3% Greatest value Second greatest value Other <1% “When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in South Sudan?” (Respondents chose from a list.) 18 The World Bank Republic of South Sudan Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Greatest Weakness Percentage of Respondents (N=168) Too bureaucratic in its operational policies and 28% procedures World Bank processes too slow and complex 20% Imposing technocratic solutions without regard to 15% political realities Too influenced by developed countries 15% Staff too inaccessible 14% Not enough public disclosure of its work 13% Not willing to honestly criticize policies and 13% reform efforts in the country Not adequately sensitive to political/social 12% realities in South Sudan Inadequate number of World Bank staff members 11% located in the country Not exploring alternative policy options 8% Not aligned with country priorities 7% Its advice and strategies do not lend themselves 7% to practical problem solving Not client focused 7% Not focused enough on issues that are unique to 5% post-conflict countries Arrogant in its approach 5% The credibility of its knowledge/data 5% Not aligned with other donors’ work 4% Not collaborating enough with non-state actors 4% Other <1% “Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in South Sudan? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 19 The World Bank Republic of South Sudan Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Attributing Slow or Failed Reform Efforts Percentage of Respondents (N=186) The Government works inefficiently 40% The World Bank works too slowly 37% There is not an adequate level of citizen/civil 35% society participation Political pressures and obstacles 32% Lack of/inadequate levels of capacity in 31% Government Ongoing conflict and instability 28% Reforms are not well thought out in light of 20% country challenges Poor donor coordination 18% Inadequate funding 16% The World Bank does not do adequate follow 14% through/follow-up The World Bank is not sensitive enough to 13% political/social realities on the ground Other 2% “When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than THREE)" (Respondents chose from a list. Responses combined.) 20 The World Bank Republic of South Sudan Country Survey 2013 VI. Sectoral Effectiveness Specific Areas of Effectiveness Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Health 5.3 Gender 5.3 Information and communications technology 5.3 Public sector governance/ reform 5.2 Urban development 5.2 Basic infrastructure 5.1 Regulatory framework 5.1 Communicable/non-communicable diseases 5.0 Local governance and institutions 5.0 Agricultural development 5.0 Domestic private sector development 5.0 Education 5.0 Poverty reduction 4.9 Global/regional integration 4.8 Economic growth 4.8 Transport 4.8 Food security 4.6 Water and sanitation 4.6 Rural development 4.6 Environmental sustainability 4.6 Disaster management 4.5 Security/stabilization/reconstruction 4.5 Trade and exports 4.5 Foreign direct investment 4.4 Anti corruption 4.4 Job creation/employment 4.3 Financial markets 4.3 Social cohesion 4.2 Natural resource management 4.2 Law and justice 4.2 Regional conflict and tensions 4.0 Social protection 3.9 Crime and violence 3.8 Climate change 3.8 Energy 3.8 Equality of opportunity 3.7 (1-"Not effective at all", 10-"Very effective") 21 The World Bank Republic of South Sudan Country Survey 2013 VI. Sectoral Effectiveness (continued) Specific Areas of Effectiveness  There were significant stakeholder group differences in their ratings of the Bank’s effectiveness in just two of these thirty-six development areas.  Respondents from the office of the President/Prime Minister/Minister, bilateral/ multilateral agencies, and CSOs had the highest ratings for the Bank’s effectiveness at “Energy,” whereas respondents from the media, and employees of a ministry/ministerial department/implementation agency had significantly lower ratings.  Respondents from PMUs and consultants/contractors on the Work Bank’s projects had the highest ratings for the Bank’s effectiveness at “Public sector governance/reform,” whereas respondents from CSOs, private sector/financial sector/private banks, and other organizations had significantly lower ratings. 22 The World Bank Republic of South Sudan Country Survey 2013 VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the Bank’s overall effectiveness and ratings of its ability to help achieve development results in South Sudan, bivariate correlational analyses were conducted using respondents’ ratings of the thirty six specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the Bank’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the Bank’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the Bank’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the Bank’s overall effectiveness or perceptions of the Bank’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the Bank’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s overall effectiveness in South Sudan. The areas determined to be key drivers from these analyses were:  Communicable/non-communicable diseases;  Domestic private sector development;  Regional conflict and tensions;  Trade and exports; and  Natural resource management.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the Bank’s ability to help achieve development results in South Sudan, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s ability to help achieve development results. The areas determined to be key drivers from these analyses were:  Information and communications technology;  Local governance and institutions;  Basic infrastructure;  Security/stabilization/reconstruction; and  Economic growth. 23 The World Bank Republic of South Sudan Country Survey 2013 VII. World Bank Knowledge and Instruments Knowledge: Frequency of Use Percentage of Respondents (N=185) Weekly 16% Monthly 10% A few times a year 26% Rarely 31% Never 17% “How frequently do you consult World Bank knowledge work and activities in the work you do?" (Respondents chose from a list.) 24 The World Bank Republic of South Sudan Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Meeting South Sudan’ Knowledge Needs (Indicator Question)  Respondents across all stakeholder groups had statistically similar levels of agreement that the World Bank meets South Sudan’ needs for knowledge services. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 All Respondents 5.7 Media 6.1 CSO 6.0 Other 5.9 PMU/Consultant/ Contractor on Bank 5.8 project Bilateral/ Multilateral Agency 5.8 Office of President/Prime Minister/Minister 5.6 Employee of a Ministry/ Ministerial Dep/ 5.2 Implementation Agency Private Sector/ Financial Sector/ Private 4.7 Bank “The World Bank meets South Sudan's needs for knowledge services , on a ten point scale." (1-"Strongly disagree", 10-"Strongly agree") 25 The World Bank Republic of South Sudan Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Focusing Bank Research Percentage of Respondents (N=185) Education 48% Public sector governance/ reform 34% Health 28% Energy 18% Transport 17% Agricultural development 16% Poverty reduction 15% Domestic private sector development 10% Water and sanitation 10% Anti corruption 9% Equality of opportunity 9% Economic growth 9% Food security 8% Security/stabilization/reconstruction 8% Job creation/employment 8% Urban development 6% Natural resource management 5% Basic infrastructure 5% Foreign direct investment 5% Regional conflict and tensions 4% Trade and exports 4% Social protection 3% Law and justice 3% Local governance and institutions 3% Gender 3% Rural development 3% “When thinking about the development challenges in South Sudan, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE)” (Respondents chose from a list. Responses combined.) 26 The World Bank Republic of South Sudan Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Effectiveness  Respondents across all stakeholder groups gave statistically similar ratings for the effectiveness of the World Bank’s knowledge work and activities at all of these aspects. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Providing support for program 6.1 implementation Contributing to good policy making 6.0 Enhancing your knowledge and/or skills 5.3 “In South Sudan, how effective do you believe the World Bank’s knowledge work and activities are at" (1-"Not effective at all", 10-"Very effective") 27 The World Bank Republic of South Sudan Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Qualities  Respondents across all stakeholder groups gave statistically similar ratings for all of these qualities of the World Bank’s knowledge work and activities. Mean Rating 1 2 3 4 5 6 7 8 9 10 Are source of relevant information on global 6.5 good practices Are useful in terms of the work you do 6.3 Are relevant to South Sudan's development 6.3 priorities Are accessible 5.9 Include appropriate level of stakeholder 5.9 involvement during preparation Provide feasible recommendations 5.9 Are timely 5.6 Are adaptable to South Sudan’s specific development challenges and country 5.6 circumstances* Are appropriately translated 5.6 Are adequately disseminated 5.3 “In South Sudan, to what extent do you believe that the World Bank’s knowledge work and activities:" (1-"To no degree at all", 10-"To a very significant degree") *Indicator Question 28 The World Bank Republic of South Sudan Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Contribution (Indicator Question)  Respondents across all stakeholder groups gave statistically similar ratings for the significance of the contribution that the World Bank’s knowledge work and activities make to development results in South Sudan. Mean Significance Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.5 PMU/Consultant/ Contractor on Bank 7.5 project Office of President/Prime 7.0 Minister/Minister CSO 6.8 Media 6.7 Other 6.4 Bilateral/ Multilateral Agency 6.2 Employee of a Ministry/ Ministerial Dep/ 5.9 Implementation Agency Private Sector/ Financial Sector/ Private 5.2 Bank “Overall, how significant a contribution do you believe the World Bank's knowledge work and activities make to development results in your country, on a ten point scale? (1-"Not significant at all", 10-"Very significant") 29 The World Bank Republic of South Sudan Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Technical Quality (Indicator Question)  Respondents across all stakeholder groups gave statistically similar ratings for the technical quality of the World Bank’s knowledge work and activities. Mean Technical Quality Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.6 PMU/Consultant/ Contractor on Bank 7.8 project CSO 7.8 Media 7.0 Private Sector/ Financial Sector/ Private 6.7 Bank Bilateral/ Multilateral Agency 6.5 Employee of a Ministry/ Ministerial Dep/ 6.4 Implementation Agency Office of President/Prime Minister/Minister 6.4 Other 5.7 “Overall, how would you rate the technical quality of the World Bank's knowledge work and activities, on a ten point scale?" (1-"Very low technical quality", 10-"Very high technical quality") 30 The World Bank Republic of South Sudan Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Instruments: Most Effective in Reducing Poverty Percentage of Respondents (N=186) Capacity development 49% Investment lending 28% Policy based lending / budget support to … 25% Technical assistance 21% Co-financing arrangements 15% Trust Fund management 14% Emergency Recovery lending 12% Knowledge products/services 12% Sector-wide approaches 9% Don’t know 5% “Which World Bank instruments do you believe are the MOST effective in reducing poverty in South Sudan? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 31 The World Bank Republic of South Sudan Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Instruments: Meeting South Sudan’ Needs (Indicator Question)  Respondents across all stakeholder groups had statistically similar levels of agreement on whether the Bank’s financial instruments meet the needs of South Sudan. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 All Respondents 5.4 Media 5.8 CSO 5.7 Office of President/Prime Minister/Minister 5.7 PMU/Consultant/ Contractor on Bank project 5.7 Bilateral/ Multilateral Agency 5.5 Other 4.9 Employee of a Ministry/ Ministerial Dep/ 4.9 Implementation Agency Private Sector/ Financial Sector/ Private Bank 4.2 “The World Bank's financial instruments (i.e., investment lending, Development Policy Loan, etc.) meet the needs of South Sudan, on a ten point scale." (1-"Strongly disagree", 10-"Strongly agree") 32 The World Bank Republic of South Sudan Country Survey 2013 VIII. How the World Bank Operates The World Bank’s Work in South Sudan  Respondents across all stakeholder groups had statistically similar levels of agreement on the World Bank’s work in South Sudan in the following aspects. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank’s work is aligned with what I consider the development priorities for South 6.2 Sudan* Overall the World Bank currently plays a 6.1 relevant role in development in South Sudan* The World Bank supports programs and 6.0 strategies that are realistic for South Sudan “To what extent do you agree with the following statements about the World Bank’s work in South Sudan, on a ten point scale?" (1-"Strongly disagree", 10-"Strongly agree") *Indicator question Building/Strengthening Country Systems in South Sudan Mean Rating 1 2 3 4 5 6 7 8 9 10 All respondents 6.0 “To what extend does the World Bank help to build/strengthen existing country systems in South Sudan, on a ten point scale?" (1-"To no degree at all", 10-"To a very significant degree") 33 The World Bank Republic of South Sudan Country Survey 2013 VIII. How the World Bank Operates (continued) Overall Perceptions  Respondents across all stakeholder groups had statistically similar levels of agreement across all of the aspects of how the Bank operates. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank effectively monitors and 6.6 evaluates the projects and programs it supports Working with the World Bank increases South 6.4 Sudan’s institutional capacity The World Bank provides effective 6.3 implementation support Where country systems are adequate, the 6.2 World Bank makes appropriate use of them* The World Bank's “Safeguard Policy” 6.1 requirements are reasonable The World Bank's teams and visits are well 6.0 coordinated The World Bank imposes reasonable conditions 5.9 on its lending The World Bank treats clients and stakeholders 5.7 in South Sudan with respect The World Bank ensures consistency and 5.5 continuity through staff changes The World Bank's approvals and reviews are 5.3 done in a timely fashion The World Bank disburses funds promptly 4.8 “To what extent do you agree/disagree with the following statements, on on a ten point scale?" (1-"Strongly disagree", 10-"Strongly agree") *indicator question 34 The World Bank Republic of South Sudan Country Survey 2013 VIII. How the World Bank Operates (continued) The World Bank as an Effective Development Partner  There were significant stakeholder group differences in their ratings for “openness” of the World Bank as an effective development partner in the country. Employees of the office of President/Prime Minister/Minister, PMUs, and contractors/consultants working on Bank’s projects tended to give the highest ratings, whereas respondents from the private sector/financial sector/private banks tended to give significantly lower ratings. Mean Rating 1 2 3 4 5 6 7 8 9 10 Collaboration with other donors* 6.9 Collaboration with the Government* 6.6 Collaboration with groups outside of 6.2 the Government* Openness* 5.7 Responsiveness* 5.7 Flexibility (in terms of changing country 5.5 circumstances) Follow through over time 5.5 Flexibility (in terms of the institution’s 5.5 products and services) Straightforwardness and honesty 5.5 Being inclusive 5.4 Staff accessibility 5.0 “To what extent is the World Bank an effective development partner in South Sudan in terms of each of the following, on a ten point scale?" (1-"To no degree at all", 10-"To a very significant degree") * Indicator question The World Bank is Adequately Staffed in South Sudan Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 All respondents 5.8 “To what extent do you believe the World Bank is adequately staffed in South Sudan , on on a ten point scale?" (1-"To no degree at all", 10-"To a very significant degree") 35 The World Bank Republic of South Sudan Country Survey 2013 IX. The Future Role of the World Bank in South Sudan Role Significance Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 7.3 “How significant a role do you believe the Bank SHOULD play in South Sudan’s development in the near future, on a ten point scale?" (1-"Not significant at all", 10-"Very significant role") Making the World Bank of Greater Value Percentage of Respondents (N=163) Reach out more to groups outside of government 31% Reduce the complexity of obtaining World Bank 30% financing Improve the quality of its experts as related to 30% South Sudan’s specific challenges Provide more adequate data/knowledge/statistics/figures on South 19% Sudan’s economy Improve the competitiveness of its financing 19% compared to markets Focus primarily on advocacy issues 17% Work faster 14% Offer more innovative knowledge services 12% Increase the level of World Bank staffing in South 10% Sudan’s office Offer more innovative financial products 9% Ensure greater selectivity in its work 6% Other 2% “Which of the following SHOULD the World Bank do to make itself of greater value in South Sudan? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 36 The World Bank Republic of South Sudan Country Survey 2013 IX. The Future Role of the World Bank in South Sudan (continued) Collaborating with Stakeholders in South Sudan  Respondents indicated that the World Bank should work more closely with CBOs, NGOs, local governments, and the private sector to ensure better development results in South Sudan. Percentage of Respondents (N=184) Community Based Organizations (CBOs) 36% NGOs 35% Local Government 30% Private sector 23% Beneficiaries 15% Donor community 10% Media 9% Regional organizations 8% Academia/think tanks/research institutes 7% UN agencies, the African Union 7% UN and regional peace keeping forces 7% Foundations 3% Parliament 3% “In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO)” Influencing the Global Development Agenda Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.9 “To what extent do you believe that the World Bank SHOULD seek to influence the global development agenda?" (1 - "To no degree at all", 10 - "To a very significant degree") 37 The World Bank Republic of South Sudan Country Survey 2013 IX. The Future Role of the World Bank in South Sudan (continued) The World Bank Playing a Leading Role among International Partners in South Sudan Percentage of Respondents (N=184) Building capacity of state institutions 64% Strengthening public financial management 48% Increasing access to basic services 26% Generating jobs 25% Strengthening conflict resolution mechanisms 23% Improving livelihoods 21% Strengthening security mechanisms 19% Increasing access to justice systems 19% Stimulating dialogue to promote peace and stability 17% Reducing violence 14% Building social safety nets 12% Increasing cohesion 3% “Which THREE areas below would benefit most from the World Bank playing a leading role among international partners in South Sudan?" (Respondents chose from a list. Responses combined.) 38 The World Bank Republic of South Sudan Country Survey 2013 IX. The Future Role of the World Bank in South Sudan (continued) South Sudan Benefiting from Other Donors Percentage of Respondents (N=175) Strengthening conflict resolution mechanisms 37% Increasing access to basic services 33% Stimulating dialogue to promote peace and stability 32% Building capacity of state institutions 31% Increasing access to justice systems 25% Reducing violence 24% Strengthening security mechanisms 23% Improving livelihoods 21% Strengthening public financial management 19% Generating jobs 19% Building social safety nets 14% Increasing cohesion 13% “Which THREE areas below would benefit most from other donors playing a leading role among international partners in South Sudan?" (Respondents chose from a list. Responses combined.) 39 The World Bank Republic of South Sudan Country Survey 2013 X. Communication and Openness Information Sources Percentage of Respondents (N=179) Local newspapers 63% Internet 39% Local radio 36% Local television 13% International newspapers 11% Periodicals 10% International radio 8% International television 7% Mobile phones 5% Social media 3% Other 3% Instant messaging <1% “How do you get most of your information about economic and social development issues in South Sudan? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) Percentage of Respondents (N=180) World Bank website 59% World Bank seminars/workshops/conferences 35% World Bank publications and other written 31% materials Direct contact with World Bank 22% e-newsletters 14% Mobile phones 12% Social media 8% Instant messaging 7% Blogs 3% Other 2% “How would you prefer to receive information from the World Bank? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 40 The World Bank Republic of South Sudan Country Survey 2013 X. Communication and Openness (continued) Access to Information  Employees from ministries/ministerial departments/implementation agencies and respondents from the private sector/financial sector/private banks and other organizations were significantly less likely to be aware of the Bank’s Access to Information Policy compared to respondents from other stakeholder groups. Percentage of Respondents (N=171) Yes 43% No 57% “Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions?”  Employees from ministries/ministerial departments/implementation agencies and respondents from the office of President/Prime Minister/Minister were significantly less likely to have requested information from the World Bank on its activities in the past year compared to respondents from other stakeholder groups. Percentage of Respondents (N=159) Yes 40% No 60% “Have you requested information from the World Bank on its activities in the past year?" 41 The World Bank Republic of South Sudan Country Survey 2013 X. Communication and Openness (continued) Access to Information (continued)  PMUs/consultants/contractors on Bank-supported projects and respondents from bilateral/multilateral agencies, CSOs, and the media were significantly less likely to have obtained this information compared to respondents from other stakeholder groups. Percentage of Respondents (N=74) Yes 68% No 10% “Were you able to obtain this information?” Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 I use/consult World Bank data more currently 4.8 than I did a few years ago “Please rate how much you agree with the following statements, on a ten point scale." (1-"Strongly disagree", 10-"Strongly agree”) 42 The World Bank Republic of South Sudan Country Survey 2013 X. Communication and Openness (continued) Internet Access Percentage of Respondents (N=171) Yes 88% No 12% “Do you have access to the Internet?”  PMUs/consultants/contractors on Bank supported projects, employees from ministries/ministerial department/implementation agencies, and respondents from bilateral/multilateral agencies and the media tended to use high speed Internet connections, whereas respondents from the office of President/Prime Minister/Minister and CSOs tended to use dial-up Internet connections. Percentage of Respondents (N=145) High speed 57% Dial-up 28% I do not have access to the 15% Internet “Which Internet connection do you use primarily when visiting a World Bank website?” 43 The World Bank Republic of South Sudan Country Survey 2013 X. Communication and Openness (continued) Website Usage  Employees from ministries/ministerial departments/implementation agencies and the office of the President/Prime Minister/Minister, and respondents from the media and other organizations were significantly less likely to have used the Bank’s website compared to respondents from other stakeholder groups. Percentage of Respondents (N=170) Yes 54% No 46% “Do you use/have you used the World Bank website?” Percentage of Respondents (N=135) The World Bank's country website 36% The World Bank's main website 64% “Which do you primarily use ?” 44 The World Bank Republic of South Sudan Country Survey 2013 X. Communication and Openness (continued) Website Evaluation Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 I find the information on the World Bank’s 6.2 websites useful I find the World Bank websites easy to 5.7 navigate “Please rate how much you agree with the following statements, on a ten point scale." (1-"Strongly disagree", 10-"Strongly agree”) Information Sharing Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 When I need information from the World 6.1 Bank I know how to find it The World Bank is responsive to my 5.5 information requests and inquiries “Please rate how much you agree with the following statements, on a ten point scale." (1-"Strongly disagree", 10-"Strongly agree”) 45 The World Bank Republic of South Sudan Country Survey 2013 XII. Appendices A. Responses to All Questions across All Respondents .....................47 B. Responses to All Questions by Stakeholder Groups .....................64 C. Indicator Questions as a Function of Exposure to the Bank .........83 D. World Bank Country Survey 2013–South Sudan Questionnaire ..84 South Sudan 46 The World Bank Republic of South Sudan Country Survey 2013 Appendix A: Responses to All Questions across All Respondents (N=191) A. General Issues Facing South Sudan Percentage of Respondents 1. In general would you say that South Sudan is headed in ...? (N=189) The right direction 31.7% The wrong direction 43.9% Not sure 24.3% 2. Listed below are a number of development priorities in South Sudan. Please identify which of the following you consider the most important development priorities in South Sudan? (Choose no Percentage of Respondents more than THREE) (Responses Combined; N=184) Education 47.3% Transport 31.5% Security/stabilization/reconstruction 24.5% Health 20.7% Food security 19.0% Public sector governance/ reform 16.8% Poverty reduction 15.8% Agricultural development 13.6% Energy 12.0% Job creation/employment 12.0% Equality of opportunity 9.8% Anti corruption 8.2% Water and sanitation 7.6% Rural development 6.5% Basic infrastructure 6.5% Economic growth 5.4% Law and justice 5.4% Social protection 4.9% Disaster management 4.3% Gender 3.3% Domestic private sector development 3.3% Natural resource management 2.7% Trade and exports 2.2% Crime and violence 2.2% Foreign direct investment 2.2% Urban development 1.6% Local governance and institutions 1.6% Regional conflict and tensions 1.1% Social cohesion 1.1% Regulatory framework 1.1% Global/regional integration 1.1% Financial markets 1.1% Information and communications technology 1.1% Environmental sustainability 0.5% Climate change 0.0% Communicable/non-communicable diseases 0.0% 47 The World Bank Republic of South Sudan Country Survey 2013 A. General Issues Facing South Sudan (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in South Sudan? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=189) Agricultural development 33.3% Education 27.0% Equality of opportunity 22.8% Anti corruption 20.6% Job creation/employment 20.1% Rural development 19.0% Food security 18.5% Economic growth 17.5% Security/stabilization/reconstruction 15.9% Health 13.8% Basic infrastructure 11.6% Transport 10.1% Domestic private sector development 8.5% Gender 7.4% Public sector governance/ reform 6.3% Energy 6.3% Water and sanitation 5.8% Law and justice 5.8% Natural resource management 5.3% Local governance and institutions 3.2% Foreign direct investment 3.2% Global/regional integration 2.6% Trade and exports 2.6% Social protection 2.1% Regional conflict and tensions 2.1% Information and communications technology 1.1% Urban development 1.1% Disaster management 1.1% Climate change 1.1% Crime and violence 1.1% Communicable/non-communicable diseases 1.1% Financial markets 0.5% Social cohesion 0.5% Regulatory framework 0.0% Environmental sustainability 0.0% 48 The World Bank Republic of South Sudan Country Survey 2013 A. General Issues Facing South Sudan (continued) 4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating Percentage of Respondents economic growth in South Sudan? (Choose no more than THREE) (Responses Combined; N=189) Agricultural development 34.4% Energy 23.3% Education 19.0% Trade and exports 18.0% Natural resource management 17.5% Anti corruption 16.9% Job creation/employment 15.9% Rural development 15.3% Transport 15.3% Public sector governance/ reform 13.8% Foreign direct investment 11.6% Health 11.1% Food security 11.1% Equality of opportunity 10.1% Basic infrastructure 9.0% Domestic private sector development 9.0% Security/stabilization/reconstruction 4.8% Water and sanitation 4.8% Financial markets 4.2% Regulatory framework 4.2% Gender 3.7% Disaster management 3.2% Information and communications technology 3.2% Social cohesion 3.2% Law and justice 2.6% Global/regional integration 2.1% Communicable/non-communicable diseases 2.1% Regional conflict and tensions 2.1% Social protection 2.1% Urban development 2.1% Crime and violence 1.1% Local governance and institutions 1.1% Climate change 0.5% Environmental sustainability 0.0% B. Overall Attitudes toward the World Bank Familiarity N Mean SD 1. How familiar are you with the work of the World Bank in South Sudan, on a 186 5.56 3.13 ten point scale? (1-Not familiar at all, 10-Extremely familiar) Overall Effectiveness N Mean SD 2. Overall, please rate your impression of the World Bank’s effectiveness in 164 5.78 2.87 South Sudan, on a ten point scale? (1-Not effective at all, 10-Very effective) 49 The World Bank Republic of South Sudan Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Staff Preparedness N Mean SD 3. To what extent do you believe the World Bank's staff is well prepared (e.g., skills and knowledge) to help South Sudan solve its most complicated 160 6.34 2.92 development challenges, on a ten point scale? (1-To no degree at all, 10-To a very significant degree) 4. When thinking about how the World Bank can have the most impact on development results in South Sudan, in which sectoral areas do you believe the World Bank should focus most of its attention and Percentage of Respondents resources in South Sudan? (Choose no more than THREE) (Responses Combined; N=188) Health 45.2% Education 41.5% Agricultural development 23.4% Transport 21.8% Poverty reduction 19.1% Public sector governance/ reform 17.0% Security/stabilization/reconstruction 16.5% Energy 12.8% Economic growth 12.2% Food security 12.2% Job creation/employment 9.0% Rural development 5.9% Trade and exports 5.3% Social protection 4.8% Basic infrastructure 4.8% Domestic private sector development 4.8% Gender 4.8% Foreign direct investment 4.8% Equality of opportunity 4.3% Water and sanitation 3.7% Law and justice 3.7% Anti corruption 3.7% Natural resource management 2.1% Financial markets 2.1% Crime and violence 2.1% Local governance and institutions 2.1% Urban development 1.6% Information and communications technology 1.6% Disaster management 1.1% Global/regional integration 1.1% Environmental sustainability 1.1% Social cohesion 0.5% Climate change 0.5% Regulatory framework 0.5% Regional conflict and tensions 0.0% Communicable/non-communicable diseases 0.0% 50 The World Bank Republic of South Sudan Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) 5. When thinking about the World Bank’s role, which activity do Percentage of Respondents (N=164) nd you believe is of greatest VALUE and which activity is of second Greatest 2 Greatest greatest value in South Sudan? Value Value Combined Financial resources: policy based lending / budget support to the 23.2% 16.3% 39.4% Government Training/capacity building 15.9% 21.3% 37.1% Financial resources: investment lending 20.7% 9.4% 30.1% Technical assistance 9.8% 13.1% 22.9% Policy advice 11.0% 8.1% 19.1% Donor coordination 7.3% 8.8% 16.1% Strategy formulation 0.6% 5.6% 6.2% Linkage to non-Bank expertise 1.2% 5.0% 6.2% Data 1.8% 3.8% 5.6% Mobilizing third party financial resources 3.0% 1.9% 4.9% Don’t know 1.8% 2.5% 4.3% Studies/analyses 2.4% 1.9% 4.3% Convening/facilitating 0.6% 2.5% 3.1% Other 0.6% 0.0% 0.6% 6. Which of the following do you identify as the World Bank’s greatest Percentage of Respondents WEAKNESSES in its work in South Sudan? (Choose no more than TWO) (Responses Combined; N=168) Too bureaucratic in its operational policies and procedures 28.0% World Bank processes too slow and complex 20.2% Imposing technocratic solutions without regard to political realities 14.9% Too influenced by developed countries 14.9% Staff too inaccessible 14.3% Not enough public disclosure of its work 13.1% Not willing to honestly criticize policies and reform efforts in the country 13.1% Not adequately sensitive to political/social realities in South Sudan 11.9% Inadequate number of World Bank staff members located in the country 10.7% Not exploring alternative policy options 8.3% Not aligned with country priorities 7.1% Its advice and strategies do not lend themselves to practical problem 7.1% solving Not client focused 6.5% Not focused enough on issues that are unique to post-conflict countries 5.4% Arrogant in its approach 4.8% The credibility of its knowledge/data 4.8% Not aligned with other donors’ work 4.2% Not collaborating enough with non-state actors 3.6% Other 0.6% 51 The World Bank Republic of South Sudan Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) 7. Which World Bank instruments do you believe are the MOST effective in Percentage of Respondents reducing poverty in South Sudan? (Choose no more than TWO) (Responses Combined; N=186) Capacity development 48.9% Investment lending 28.0% Policy based lending / budget support to the Government 24.7% Technical assistance 20.9% Co-financing arrangements 15.4% Trust Fund management 13.7% Emergency Recovery lending 11.5% Knowledge products/services 11.5% Sector-wide approaches 8.8% Don’t know 4.9% Other 0.0% Global Development Agenda N Mean SD 8. To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to “global public goods” (e.g., climate change, 149 6.92 2.75 communicable diseases, international financial systems, trade, etc.), on a ten point scale? (1-To no degree at all, 10-To a very significant degree) 9. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development Percentage of Respondents results there? (Choose no more than TWO) (Responses Combined; N=184) Community Based Organizations (CBOs) 36.4% NGOs 35.3% Local Government 29.9% Private sector 23.4% Beneficiaries 15.2% Donor community 10.3% Media 9.2% Regional organizations 7.6% Academia/think tanks/research institutes 6.5% UN agencies, the African Union 6.5% UN and regional peace keeping forces 6.5% Foundations 2.7% Parliament 2.7% Faith based organizations 2.2% Emerging donors 0.0% Other 0.0% To what extent do you agree with the following statements about the World Bank’s Level of Agreement work in South Sudan, on a ten point scale? (1-Strongly disagree, 10-Strongly agree) N Mean SD 10. Overall the World Bank currently plays a relevant role in development in South 158 6.07 3.12 Sudan 11. The World Bank’s work is aligned with what I consider the development priorities 158 6.19 3.05 for South Sudan 12. The World Bank supports programs and strategies that are realistic for South Sudan 161 5.97 3.16 13. The World Bank treats clients and stakeholders in South Sudan with respect 143 5.73 3.27 52 The World Bank Republic of South Sudan Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Degree To what extent is the World Bank an effective development partner in South Sudan, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N Mean SD 14. Responsiveness 154 5.66 2.98 15. Flexibility (in terms of the institution’s products and services) 148 5.45 2.93 16. Flexibility (in terms of changing country circumstances) 139 5.48 2.84 17. Being inclusive 139 5.44 2.75 18. Openness (sharing data and other information) 144 5.71 3.00 19. Staff accessibility 145 4.95 2.83 20. Straightforwardness and honesty 144 5.45 3.06 21. Collaboration with groups outside of the Government 151 6.17 3.02 22. Collaboration with the Government 149 6.64 3.00 23. Collaboration with other donors 147 6.86 3.01 24. Follow through over time 136 5.47 2.86 25. When World Bank assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=186) The Government works inefficiently 40.3% The World Bank works too slowly 37.1% There is not an adequate level of citizen/civil society participation 35.5% Political pressures and obstacles 32.3% Lack of/inadequate levels of capacity in Government 31.2% Ongoing conflict and instability 28.0% Reforms are not well thought out in light of country challenges 19.9% Poor donor coordination 18.3% Inadequate funding 16.1% The World Bank does not do adequate follow through/follow-up 14.0% The World Bank is not sensitive enough to political/social realities on the 12.9% ground Other 1.6% 53 The World Bank Republic of South Sudan Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the Effectiveness following areas of development in South Sudan, on a ten point scale? (1-Not effective at all, 10-Very effective) N Mean SD 1. Anti corruption 150 4.40 3.22 2. Information and communications technology 139 5.25 3.03 3. Transport 142 4.78 3.08 4. Crime and violence 136 3.84 2.68 5. Regional conflict and tensions 131 3.98 2.55 6. Law and justice 135 4.19 2.89 7. Urban development 145 5.17 3.05 8. Environmental sustainability 133 4.56 2.86 9. Regulatory framework 134 5.08 2.89 10. Basic infrastructure 141 5.12 3.07 11. Communicable/non-communicable diseases 138 5.04 3.06 12. Poverty reduction 152 4.88 3.22 13. Gender 148 5.26 3.09 14. Domestic private sector development 138 4.98 2.98 15. Foreign direct investment 136 4.44 2.86 16. Local governance and institutions 143 5.03 2.89 17. Water and sanitation 143 4.64 3.04 18. Trade and exports 140 4.45 3.03 19. Economic growth 144 4.79 3.08 20. Energy 139 3.78 2.85 21. Disaster management 139 4.53 3.06 22. Public sector governance/ reform 143 5.24 3.12 23. Job creation/employment 137 4.31 2.89 24. Social cohesion 132 4.24 2.66 25. Financial markets 139 4.28 2.83 26. Equality of opportunity 143 3.71 2.78 27. Health 150 5.27 3.11 28. Rural development 142 4.62 3.09 29. Global/regional integration 134 4.80 2.93 30. Food security 144 4.65 3.10 31. Education 152 4.95 3.03 32. Security/stabilization/reconstruction 137 4.52 2.98 33. Social protection 139 3.91 2.78 34. Climate change 132 3.83 2.75 35. Agricultural development 148 4.98 3.21 36. Natural resource management 142 4.22 3.07 54 The World Bank Republic of South Sudan Country Survey 2013 C. World Bank Effectiveness and Results (continued) Achieving Development Results N Mean SD 37. To what extent does the World Bank’s work help to achieve development results in South Sudan, on a ten point scale? 174 6.18 2.77 (1-To no degree at all, 10-To a very significant degree) Building/Strengthening Existing Country Systems N Mean SD 38. To what extent does the World Bank help to build/strengthen existing country systems in South Sudan, on a ten point scale? 168 6.02 2.91 (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank in South Sudan, on a ten point scale? (1-Strongly disagree, 10-Strongly agree) N Mean SD 39. The World Bank’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result etc.) meet the 169 5.40 3.11 needs of South Sudan 40. The World Bank meets South Sudan’s needs for knowledge services (e.g., 168 5.73 3.10 research, analysis, data, technical assistance) D. The World Bank’s Knowledge 1. How frequently do you consult World Bank knowledge work and activities in Percentage of Respondents the work you do? (N=185) Weekly 15.7% Monthly 9.7% A few times a year 26.5% Rarely 30.8% Never 17.3% 55 The World Bank Republic of South Sudan Country Survey 2013 D. The World Bank’s Knowledge (continued) 2. When thinking about the development challenges in South Sudan, where do you believe it would be most valuable for the World Bank to focus its Percentage of Respondents knowledge work and activities in the next few years? (Choose no more (Responses Combined; than THREE) N=185) Education 48.1% Public sector governance/ reform 33.5% Health 28.1% Energy 17.8% Transport 16.8% Agricultural development 15.7% Poverty reduction 15.1% Domestic private sector development 9.7% Water and sanitation 9.7% Anti corruption 9.2% Equality of opportunity 8.6% Economic growth 8.6% Food security 8.1% Security/stabilization/reconstruction 8.1% Job creation/employment 7.6% Urban development 6.5% Natural resource management 4.9% Basic infrastructure 4.9% Foreign direct investment 4.9% Regional conflict and tensions 4.3% Trade and exports 4.3% Social protection 3.2% Law and justice 3.2% Local governance and institutions 3.2% Gender 2.7% Rural development 2.7% Financial markets 2.2% Crime and violence 1.6% Social cohesion 1.6% Information and communications technology 1.1% Global/regional integration 0.5% Communicable/non-communicable diseases 0.5% Disaster management 0.5% Environmental sustainability 0.5% Climate change 0.0% Regulatory framework 0.0% 56 The World Bank Republic of South Sudan Country Survey 2013 D. The World Bank’s Knowledge (continued) In South Sudan, how effective do you believe the World Bank’s knowledge work Level of Effectiveness and activities: (1-Not effective at all, 10-Very effective) N Mean SD 3. Enhancing your knowledge and/or skills 168 5.32 3.14 4. Contributing to good policy making 164 5.98 3.15 5. Providing support for program implementation 176 6.06 3.23 In South Sudan, to what extent do you believe that the World Bank’s knowledge Degree work and activities: (1-To no degree at all, 10-To a very significant degree) N Mean SD 6. Are timely 148 5.64 3.00 7. Include appropriate level of stakeholder involvement during preparation 155 5.88 3.02 8. Are relevant to South Sudan’s development priorities 154 6.26 3.02 9. Provide feasible recommendations 150 5.87 2.99 10. Are source of relevant information on global good practices 152 6.46 3.07 11. Are accessible (well written and easy to understand) 153 5.89 3.01 12. Are useful in terms of the work you do 146 6.31 3.10 13. Are adequately disseminated 146 5.32 3.03 14. Are appropriately translated 139 5.56 3.09 15. Are adaptable to South Sudan’s specific development challenges and country 153 5.63 2.97 circumstances Overall Evaluations N Mean SD 16. Overall, how significant a contribution do you believe the World Bank’s knowledge work and activities make to development results in your country, on 165 6.47 2.79 a ten point scale? (1-Not significant at all, 10-Very significant) 17. Overall, how would you rate the technical quality of the World Bank's knowledge work and activities, on a ten point scale? 167 6.64 2.86 (1-Very low technical quality, 10-Very high technical quality) 57 The World Bank Republic of South Sudan Country Survey 2013 E. Working with the World Bank To what extent do you agree/disagree with the following statements, on a ten Level of Agreement point scale? (1-Strongly disagree, 10-Strongly agree) N Mean SD 1. The World Bank disburses funds promptly 141 4.78 2.99 2. The World Bank effectively monitors and evaluates the projects and programs it 158 6.56 3.07 supports 3. The World Bank's approvals and reviews are done in a timely fashion 139 5.32 2.94 4. The World Bank's "Safeguard Policy" requirements are reasonable 144 6.10 2.96 5. The World Bank imposes reasonable conditions on its lending 143 5.90 3.24 6. Working with the World Bank increases South Sudan 's institutional capacity 155 6.38 3.15 7. The World Bank ensures consistency and continuity through staff changes 132 5.50 3.05 8. The World Bank's teams and visits are well coordinated 143 5.98 2.99 9. Where country systems (e.g., procurement, financial management, etc.) are 139 6.22 3.05 adequate, the World Bank makes appropriate use of them 10. The World Bank provides effective implementation support (i.e., supervision of 155 6.26 3.04 projects) Degree Adequate Staffing N Mean SD 11. To what extent do you believe the World Bank is adequately staffed in Nepal, on 137 5.83 2.80 a ten point scale? (1-To no degree at all, 10-To a very significant degree) F. The Future Role of the World Bank in South Sudan The Bank’s Role N Mean SD 1. How significant a role do you believe the World Bank SHOULD play in South Sudan’s development in the near future, on a ten point scale? 165 7.26 2.76 (1-Not a significant role at all, 10-Very significant role) 2. Which of the following SHOULD the World Bank do to make itself of Percentage of Respondents greater value in South Sudan? (Choose no more than TWO) (Responses Combined; N=163) Reach out more to groups outside of government 30.7% Reduce the complexity of obtaining World Bank financing 30.1% Improve the quality of its experts as related to South Sudan’s specific 30.1% challenges Provide more adequate data/knowledge/statistics/figures on South Sudan’s 19.0% economy Improve the competitiveness of its financing compared to markets 19.0% Focus primarily on advocacy issues 17.2% Work faster 14.1% Offer more innovative knowledge services 12.3% Increase the level of World Bank staffing in South Sudan’s office 9.8% Offer more innovative financial products 9.2% Ensure greater selectivity in its work 6.1% Other 1.8% 58 The World Bank Republic of South Sudan Country Survey 2013 F. The Future Role of the World Bank in South Sudan 3a. Below is a list of development priorities in South Sudan. Which THREE areas below would benefit most from the World Bank playing a leading role among international partners in South Sudan? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=184) Building capacity of state institutions 64.1% Strengthening public financial management 47.8% Increasing access to basic services 25.5% Generating jobs 25.0% Strengthening conflict resolution mechanisms 23.4% Improving livelihoods 21.2% Strengthening security mechanisms 19.0% Increasing access to justice systems 19.0% Stimulating dialogue to promote peace and stability 16.8% Reducing violence 14.1% Building social safety nets 12.0% Increasing cohesion 3.3% 3b. Below is a list of development priorities in South Sudan. Which THREE areas below would benefit most from other donors in South Sudan? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=175) Strengthening conflict resolution mechanisms 36.6% Increasing access to basic services 32.6% Stimulating dialogue to promote peace and stability 32.0% Building capacity of state institutions 30.9% Increasing access to justice systems 24.6% Reducing violence 24.0% Strengthening security mechanisms 23.4% Improving livelihoods 20.6% Strengthening public financial management 18.9% Generating jobs 18.9% Building social safety nets 13.7% Increasing cohesion 12.6% 59 The World Bank Republic of South Sudan Country Survey 2013 G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in South Sudan? (Choose no more than TWO) (Responses Combined; N=179) Local newspapers 63.1% Internet 39.1% Local radio 36.3% Local television 12.8% International newspapers 11.2% Periodicals 10.1% International radio 8.4% International television 6.7% Mobile phones 5.0% Social media 3.4% Other 2.8% Instant messaging 0.6% Blogs 0.0% 2. How would you prefer to receive information from the World Bank? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=180) World Bank website 59.4% World Bank seminars/workshops/conferences 35.0% World Bank publications and other written materials 31.1% Direct contact with World Bank 21.7% e-newsletters 14.4% Mobile phones 12.2% Social media 8.3% Instant messaging 7.2% Blogs 2.8% Other 2.2% 3. Are you aware of the World Bank’s Access to Information Policy under which the Bank will now disclose any information in its possession Percentage of Respondents that is not on a list of exceptions? (N=171) Yes 42.7% No 57.3% 4. Have you requested information from the World Bank on its activities Percentage of Respondents in the past year? (N=159) Yes 40.3% No 59.7% Percentage of Respondents 5. Were you able to obtain this information? (N=74) Yes 67.6% No 32.4% Percentage of Respondents 6. Do you have access to the Internet? (N=171) Yes 87.7% No 12.3% 60 The World Bank Republic of South Sudan Country Survey 2013 G. Communication and Information Sharing (continued) Percentage of Respondents 7. Do you use/have used the World Bank website? (N=170) Yes 54.1% No 45.9% Percentage of Respondents 8. Which do you primarily use? (N=135) The World Bank’s country website 36.3% The World Bank’s main website 63.7% 9. Which Internet connection do you use primarily when visiting a World Percentage of Respondents Bank website? (N=145) High speed 56.6% Dial-up 28.3% I do not have access to the Internet 15.2% Please rate how much you agree with the following statements, on a ten Level of Agreement point scale. (1-Strongly disagree, 10-Strongly agree) N Mean SD 10. I use/consult World Bank data more currently than I did a few years ago 156 4.78 3.41 11. I find the World Bank websites easy to navigate. 127 5.67 3.41 12. I find the information on the World Bank’s websites useful. 124 6.22 3.46 13. When I need information from the World Bank I know how to find it 140 6.09 3.39 14. The World Bank is responsive to my information requests and inquiries 132 5.49 3.31 61 The World Bank Republic of South Sudan Country Survey 2013 H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Please mark only ONE response) (N=187) Employee of a Ministry, Ministerial Department or Implementation Agency 19.0% NGO 19.0% Multilateral Agency 8.2% Media 7.1% Office of Minister 6.0% Community Based Organization 4.9% Project Management Unit (PMU) overseeing implementation of project 4.3% Private Sector Organization 4.3% Self employed 4.3% Other 4.3% Bilateral Agency 3.8% Local Government Office or Staff 3.3% Financial Sector/Private Bank 3.3% Judiciary Branch 2.2% Independent Government Institution 1.6% Office of Parliamentarian 1.1% Consultant/Contractor working on World Bank supported Project/Program 1.1% Faith-Based Group 1.1% Private Foundation 0.5% Trade Union 0.5% 2. Please identify the primary specialization of your work. (Please mark Percentage of Respondents only ONE response) (N=179) Education 14.5% Other 11.2% Public sector governance/Public financial management/anti corruption 10.6% Agriculture/ rural development / food security 9.5% Health/Communicable/non-communicable diseases 7.8% Law and justice/regulatory framework 6.7% Financial markets/banking 5.6% Information and communications technology 5.6% Job creation/employment 5.0% Social protection 5.0% Transport 3.9% Water and sanitation 3.4% Gender/equality of opportunity 2.8% Private sector development/foreign direct investment 2.8% Energy 2.2% Natural resource management/environmental sustainability 1.7% Urban development 1.1% Climate change / disaster management 0.6% 62 The World Bank Republic of South Sudan Country Survey 2013 H. Background Information (continued) 3. Currently, do you professionally collaborate/work with the World Percentage of Respondents Bank in your country? (N=181) Yes 55.8% No 44.2% 4. Which of the following describes most of your exposure to the World Percentage of Respondents Bank in South Sudan? (Choose no more than TWO) (N=171) Use World Bank reports/data 40.4% Engage in World Bank related/sponsored events/activities 33.9% Collaborate as part of my professional duties 31.0% Use World Bank website for information, data, research, etc. 29.2% Observer (i.e., follow in media, discuss in informal conversations, etc.) 28.1% Percentage of Respondents 5. Which best represents your geographic location? (N=187) Greater Bahr al-Ghazal 2.7% Greater Equatoria 96.3% Greater Upper Nile 1.1% 63 The World Bank Republic of South Sudan Country Survey 2013 Appendix B: Responses to All Questions by Stakeholder Groups A. General Issues facing South Sudan In general would you say that South Sudan is headed in ...?* Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Bilateral/ Financial Sector/ Percentage of Respondents Minister/Minister Implementation Agency project Multilateral Agency Private Bank CSO Media Other The right direction 36.4% 31.4% 33.3% 33.3% 7.1% 43.8% 7.7% 29.0% The wrong direction 63.6% 42.9% 11.1% 19.0% 71.4% 29.2% 84.6% 58.1% Not sure 0.0% 25.7% 55.6% 47.6% 21.4% 27.1% 7.7% 12.9% *Significantly different between stakeholder groups Listed below are a number of development priorities in South Sudan. Please identify which of the following you consider the most important development priorities in South Sudan? Office of Employee of a Ministry/ PMU/Consultant/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Bilateral/ Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Multilateral Agency Private Bank CSO Media Other Social protection 9.1% 5.9% 0.0% 0.0% 0.0% 10.4% 0.0% 0.0% Transport* 18.2% 58.8% 66.7% 14.3% 28.6% 14.6% 33.3% 34.5% Security/stabilization/reconstruction 18.2% 29.4% 33.3% 14.3% 35.7% 18.8% 41.7% 24.1% Public sector governance/ reform 9.1% 17.6% 33.3% 19.0% 7.1% 14.6% 16.7% 20.7% Global/regional integration 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 3.4% Gender 9.1% 0.0% 0.0% 14.3% 0.0% 2.1% 8.3% 0.0% Domestic private sector development 0.0% 0.0% 0.0% 4.8% 14.3% 4.2% 0.0% 3.4% Foreign direct investment 9.1% 2.9% 0.0% 4.8% 0.0% 0.0% 0.0% 3.4% Water and sanitation* 18.2% 2.9% 0.0% 0.0% 0.0% 4.2% 0.0% 31.0% Energy 9.1% 20.6% 22.2% 14.3% 14.3% 10.4% 0.0% 6.9% Regional conflict and tensions 9.1% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% Job creation/employment 18.2% 11.8% 0.0% 14.3% 28.6% 12.5% 0.0% 6.9% Rural development 0.0% 8.8% 22.2% 4.8% 0.0% 6.3% 0.0% 10.3% Financial markets 9.1% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% Urban development 0.0% 0.0% 0.0% 0.0% 7.1% 2.1% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.4% Equality of opportunity 9.1% 2.9% 0.0% 4.8% 7.1% 10.4% 16.7% 24.1% Health 0.0% 14.7% 11.1% 28.6% 7.1% 29.2% 33.3% 17.2% Education 45.5% 47.1% 0.0% 61.9% 57.1% 50.0% 41.7% 44.8% Poverty reduction 0.0% 14.7% 11.1% 19.0% 14.3% 22.9% 8.3% 10.3% Food security* 27.3% 17.6% 22.2% 19.0% 0.0% 25.0% 50.0% 6.9% Social cohesion* 0.0% 0.0% 0.0% 9.5% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agricultural development 27.3% 17.6% 22.2% 4.8% 7.1% 16.7% 0.0% 13.8% Trade and exports 0.0% 0.0% 11.1% 0.0% 0.0% 2.1% 0.0% 6.9% Crime and violence 0.0% 2.9% 0.0% 4.8% 0.0% 4.2% 0.0% 0.0% Economic growth 0.0% 5.9% 11.1% 4.8% 7.1% 6.3% 0.0% 3.4% Law and justice 0.0% 2.9% 0.0% 9.5% 14.3% 2.1% 16.7% 6.9% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Basic infrastructure 18.2% 5.9% 11.1% 9.5% 14.3% 4.2% 0.0% 3.4% Local governance and institutions 0.0% 0.0% 11.1% 0.0% 7.1% 2.1% 0.0% 0.0% Natural resource management 9.1% 2.9% 11.1% 0.0% 0.0% 0.0% 0.0% 6.9% Anti corruption 9.1% 2.9% 0.0% 14.3% 21.4% 6.3% 16.7% 3.4% Disaster management 9.1% 0.0% 0.0% 0.0% 7.1% 10.4% 0.0% 0.0% Information and communications technology 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.4% *Significantly different between stakeholder groups 64 The World Bank Republic of South Sudan Country Survey 2013 A. General Issues facing South Sudan (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in South Sudan? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Water and sanitation 9.1% 2.9% 0.0% 18.2% 7.1% 8.5% 0.0% 0.0% Equality of opportunity* 36.4% 34.3% 30.0% 0.0% 35.7% 14.9% 33.3% 22.6% Economic growth 9.1% 20.0% 10.0% 13.6% 7.1% 21.3% 8.3% 22.6% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 4.3% 0.0% 0.0% Regional conflict and tensions 0.0% 5.7% 0.0% 0.0% 7.1% 2.1% 0.0% 0.0% Global/regional integration 0.0% 0.0% 0.0% 0.0% 7.1% 8.5% 0.0% 0.0% Gender 0.0% 2.9% 0.0% 22.7% 0.0% 10.6% 8.3% 6.5% Rural development 27.3% 17.1% 10.0% 18.2% 28.6% 17.0% 8.3% 29.0% Urban development 0.0% 2.9% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Local governance and institutions 0.0% 2.9% 0.0% 4.5% 0.0% 4.3% 0.0% 6.5% Basic infrastructure 27.3% 14.3% 30.0% 13.6% 14.3% 6.4% 0.0% 6.5% Social protection 0.0% 2.9% 0.0% 9.1% 0.0% 2.1% 0.0% 0.0% Law and justice 0.0% 0.0% 10.0% 4.5% 14.3% 8.5% 0.0% 3.2% Transport* 0.0% 20.0% 10.0% 4.5% 7.1% 4.3% 33.3% 9.7% Crime and violence 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 3.2% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 2.1% 8.3% 0.0% Information and communications technology 0.0% 2.9% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% Security/stabilization/reconstruction* 0.0% 8.6% 30.0% 9.1% 7.1% 14.9% 16.7% 35.5% Anti corruption 45.5% 8.6% 10.0% 13.6% 28.6% 27.7% 25.0% 9.7% Domestic private sector development 9.1% 20.0% 10.0% 0.0% 14.3% 6.4% 8.3% 3.2% Foreign direct investment 0.0% 2.9% 0.0% 4.5% 7.1% 4.3% 8.3% 0.0% Energy 18.2% 5.7% 20.0% 13.6% 0.0% 4.3% 0.0% 3.2% Public sector governance/ reform 9.1% 5.7% 20.0% 0.0% 0.0% 6.4% 0.0% 9.7% Social cohesion 0.0% 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% Education 45.5% 20.0% 10.0% 40.9% 42.9% 25.5% 33.3% 16.1% Natural resource management 0.0% 14.3% 0.0% 4.5% 0.0% 2.1% 8.3% 6.5% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health 9.1% 11.4% 10.0% 18.2% 7.1% 23.4% 0.0% 12.9% Agricultural development 45.5% 45.7% 30.0% 22.7% 28.6% 19.1% 50.0% 41.9% Disaster management 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% Job creation/employment 0.0% 11.4% 20.0% 31.8% 21.4% 19.1% 16.7% 29.0% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Trade and exports* 0.0% 2.9% 20.0% 0.0% 0.0% 0.0% 0.0% 3.2% Food security 0.0% 14.3% 10.0% 22.7% 14.3% 27.7% 25.0% 16.1% *Significantly different between stakeholder groups 65 The World Bank Republic of South Sudan Country Survey 2013 A. General Issues facing South Sudan (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in South Sudan? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Energy 27.3% 25.7% 30.0% 27.3% 28.6% 17.0% 7.7% 22.6% Gender 0.0% 0.0% 0.0% 0.0% 7.1% 6.4% 0.0% 6.5% Equality of opportunity 0.0% 11.4% 10.0% 4.5% 14.3% 12.8% 7.7% 12.9% Global/regional integration 0.0% 2.9% 0.0% 0.0% 7.1% 2.1% 7.7% 0.0% Social protection 0.0% 2.9% 0.0% 4.5% 0.0% 2.1% 0.0% 3.2% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% Anti corruption 18.2% 22.9% 20.0% 13.6% 28.6% 17.0% 15.4% 9.7% Disaster management 0.0% 0.0% 0.0% 4.5% 0.0% 8.5% 0.0% 3.2% Regional conflict and tensions 0.0% 2.9% 0.0% 0.0% 0.0% 6.4% 0.0% 0.0% Rural development 27.3% 17.1% 0.0% 13.6% 7.1% 14.9% 30.8% 16.1% Foreign direct investment 9.1% 2.9% 20.0% 9.1% 14.3% 14.9% 15.4% 16.1% Urban development 0.0% 0.0% 10.0% 0.0% 0.0% 6.4% 0.0% 0.0% Water and sanitation 0.0% 2.9% 0.0% 0.0% 0.0% 6.4% 0.0% 9.7% Trade and exports 27.3% 8.6% 20.0% 9.1% 14.3% 25.5% 15.4% 25.8% Information and communications technology 18.2% 5.7% 0.0% 0.0% 0.0% 2.1% 7.7% 0.0% Regulatory framework 9.1% 8.6% 0.0% 0.0% 0.0% 2.1% 7.7% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 4.5% 0.0% 6.4% 0.0% 0.0% Social cohesion 0.0% 2.9% 10.0% 4.5% 7.1% 2.1% 0.0% 0.0% Public sector governance/ reform 0.0% 28.6% 10.0% 13.6% 7.1% 8.5% 7.7% 19.4% Domestic private sector development 9.1% 17.1% 0.0% 4.5% 14.3% 4.3% 7.7% 12.9% Job creation/employment 27.3% 11.4% 10.0% 27.3% 21.4% 12.8% 15.4% 12.9% Agricultural development 45.5% 37.1% 30.0% 27.3% 42.9% 25.5% 53.8% 35.5% Food security* 0.0% 8.6% 10.0% 36.4% 7.1% 8.5% 7.7% 6.5% Transport 18.2% 11.4% 30.0% 9.1% 28.6% 10.6% 30.8% 12.9% Security/stabilization/reconstruction 9.1% 2.9% 10.0% 0.0% 0.0% 6.4% 0.0% 9.7% Education 9.1% 28.6% 10.0% 18.2% 7.1% 23.4% 15.4% 16.1% Natural resource management* 9.1% 14.3% 30.0% 22.7% 21.4% 4.3% 7.7% 38.7% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health* 9.1% 5.7% 10.0% 22.7% 7.1% 23.4% 0.0% 0.0% Basic infrastructure 9.1% 14.3% 10.0% 13.6% 0.0% 6.4% 23.1% 0.0% Law and justice 0.0% 0.0% 10.0% 4.5% 14.3% 2.1% 0.0% 0.0% Local governance and institutions 9.1% 0.0% 0.0% 0.0% 0.0% 2.1% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.7% 0.0% Financial markets 9.1% 0.0% 0.0% 4.5% 0.0% 6.4% 0.0% 9.7% *Significantly different between stakeholder groups 66 The World Bank Republic of South Sudan Country Survey 2013 B. Overall Attitudes toward the World Bank Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World Bank in South 11 4.09 2.70 33 5.61 3.35 10 7.00 2.98 22 6.27 2.37 14 3.14 2.80 46 5.91 3.26 12 6.25 2.42 31 5.29 3.15 Sudan?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between stakeholder groups Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank’s 9 6.11 2.42 28 5.57 3.14 10 6.50 2.01 20 5.65 2.25 13 3.85 2.54 40 6.13 3.07 12 5.83 2.95 27 6.00 3.06 effectiveness in South Sudan? (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank's staff is well prepared (e.g., skills and knowledge) to help South 10 6.40 3.03 26 6.88 2.94 10 6.80 2.35 22 6.18 2.36 11 3.82 2.32 41 6.49 2.92 12 6.08 2.87 23 6.43 3.36 Sudan solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 67 The World Bank Republic of South Sudan Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about how the World Bank can have the most impact on development results in South Sudan, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in South Sudan? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Social protection 0.0% 5.7% 0.0% 13.6% 0.0% 2.2% 0.0% 9.7% Security/stabilization/reconstruction* 0.0% 14.3% 10.0% 0.0% 7.1% 21.7% 38.5% 22.6% Public sector governance/ reform 0.0% 25.7% 20.0% 18.2% 14.3% 10.9% 15.4% 22.6% Transport* 50.0% 28.6% 70.0% 13.6% 21.4% 10.9% 15.4% 19.4% Poverty reduction 20.0% 17.1% 0.0% 13.6% 28.6% 21.7% 30.8% 16.1% Global/regional integration 0.0% 0.0% 10.0% 0.0% 0.0% 2.2% 0.0% 0.0% Gender 10.0% 0.0% 10.0% 18.2% 0.0% 4.3% 0.0% 3.2% Crime and violence 0.0% 2.9% 10.0% 0.0% 0.0% 4.3% 0.0% 0.0% Rural development 0.0% 11.4% 0.0% 9.1% 0.0% 8.7% 0.0% 3.2% Domestic private sector development 0.0% 11.4% 0.0% 4.5% 14.3% 2.2% 0.0% 3.2% Foreign direct investment 10.0% 8.6% 0.0% 0.0% 0.0% 4.3% 15.4% 0.0% Water and sanitation 10.0% 5.7% 10.0% 0.0% 7.1% 0.0% 7.7% 3.2% Energy 10.0% 25.7% 10.0% 13.6% 7.1% 8.7% 7.7% 9.7% Social cohesion 0.0% 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% Job creation/employment* 10.0% 0.0% 0.0% 22.7% 28.6% 8.7% 0.0% 9.7% Financial markets 0.0% 5.7% 0.0% 0.0% 7.1% 2.2% 0.0% 0.0% Urban development 0.0% 0.0% 0.0% 4.5% 0.0% 2.2% 0.0% 0.0% Environmental sustainability 10.0% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% Equality of opportunity 0.0% 2.9% 0.0% 4.5% 0.0% 4.3% 23.1% 3.2% Regional conflict and tensions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health* 40.0% 22.9% 40.0% 50.0% 28.6% 69.6% 46.2% 45.2% Education 40.0% 37.1% 30.0% 31.8% 42.9% 50.0% 38.5% 41.9% Food security 10.0% 8.6% 20.0% 9.1% 14.3% 15.2% 7.7% 12.9% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% Agricultural development 30.0% 25.7% 30.0% 22.7% 35.7% 13.0% 23.1% 25.8% Trade and exports 0.0% 8.6% 0.0% 9.1% 0.0% 0.0% 7.7% 9.7% Economic growth 30.0% 5.7% 0.0% 18.2% 21.4% 10.9% 0.0% 16.1% Law and justice 0.0% 5.7% 0.0% 4.5% 0.0% 4.3% 7.7% 3.2% Local governance and institutions 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 3.2% Regulatory framework 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Basic infrastructure 10.0% 2.9% 10.0% 9.1% 7.1% 2.2% 0.0% 6.5% Natural resource management 10.0% 2.9% 10.0% 0.0% 0.0% 0.0% 0.0% 3.2% Information and communications technology 0.0% 5.7% 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% Anti corruption 0.0% 2.9% 0.0% 4.5% 7.1% 6.5% 7.7% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 3.2% *Significantly different between stakeholder groups 68 The World Bank Republic of South Sudan Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in South Sudan? 1st Greatest Value Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Financial resources: investment lending 37.5% 6.5% 11.1% 13.6% 45.5% 31.7% 25.0% 15.4% Financial resources: policy based lending / budget support 12.5% 35.5% 44.4% 13.6% 9.1% 17.1% 16.7% 34.6% to the Government Mobilizing third party financial resources 0.0% 3.2% 0.0% 0.0% 0.0% 4.9% 0.0% 7.7% Technical assistance 25.0% 6.5% 0.0% 27.3% 9.1% 9.8% 0.0% 3.8% Policy advice 0.0% 6.5% 11.1% 27.3% 0.0% 7.3% 25.0% 7.7% Donor coordination 25.0% 6.5% 0.0% 4.5% 18.2% 7.3% 0.0% 0.0% Data 0.0% 3.2% 11.1% 0.0% 0.0% 0.0% 0.0% 0.0% Training/capacity building 0.0% 25.8% 22.2% 4.5% 9.1% 7.3% 33.3% 26.9% Studies/analyses 0.0% 0.0% 0.0% 9.1% 9.1% 2.4% 0.0% 0.0% Convening/facilitating 0.0% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% Linkage to non-Bank expertise 0.0% 3.2% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% Strategy formulation 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.8% Other 0.0% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% Don’t know 0.0% 3.2% 0.0% 0.0% 0.0% 4.9% 0.0% 0.0% 2nd Greatest Value Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Financial resources: investment lending 0.0% 7.1% 0.0% 4.5% 25.0% 14.6% 25.0% 0.0% Financial resources: policy based lending / budget support 28.6% 17.9% 0.0% 27.3% 0.0% 12.2% 25.0% 15.4% to the Government Mobilizing third party financial resources 0.0% 7.1% 0.0% 0.0% 8.3% 0.0% 0.0% 0.0% Technical assistance 0.0% 7.1% 33.3% 13.6% 0.0% 17.1% 25.0% 11.5% Policy advice 0.0% 7.1% 22.2% 9.1% 8.3% 7.3% 0.0% 11.5% Donor coordination 0.0% 7.1% 11.1% 22.7% 16.7% 2.4% 0.0% 11.5% Data 0.0% 0.0% 0.0% 13.6% 0.0% 0.0% 0.0% 7.7% Training/capacity building 14.3% 35.7% 22.2% 4.5% 16.7% 19.5% 25.0% 23.1% Studies/analyses 0.0% 0.0% 0.0% 4.5% 8.3% 0.0% 0.0% 3.8% Convening/facilitating 14.3% 0.0% 11.1% 0.0% 0.0% 4.9% 0.0% 0.0% Linkage to non-Bank expertise 28.6% 0.0% 0.0% 0.0% 8.3% 7.3% 0.0% 7.7% Strategy formulation 14.3% 10.7% 0.0% 0.0% 8.3% 7.3% 0.0% 3.8% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 0.0% 0.0% 0.0% 7.3% 0.0% 3.8% 69 The World Bank Republic of South Sudan Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in South Sudan? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Imposing technocratic solutions without regard to political 0.0% 16.1% 0.0% 27.3% 8.3% 14.3% 23.1% 11.5% realities Not exploring alternative policy options 14.3% 6.5% 10.0% 4.5% 8.3% 7.1% 0.0% 11.5% Too bureaucratic in its operational policies and procedures 14.3% 32.3% 50.0% 31.8% 33.3% 28.6% 15.4% 23.1% Staff too inaccessible 14.3% 6.5% 0.0% 18.2% 8.3% 26.2% 15.4% 7.7% Arrogant in its approach 28.6% 0.0% 10.0% 0.0% 8.3% 4.8% 7.7% 3.8% Not client focused 0.0% 6.5% 0.0% 4.5% 0.0% 9.5% 7.7% 11.5% The credibility of its knowledge/data 0.0% 6.5% 10.0% 4.5% 0.0% 9.5% 0.0% 0.0% Not willing to honestly criticize policies and reform efforts 14.3% 16.1% 0.0% 4.5% 16.7% 14.3% 15.4% 11.5% in the country Its advice and strategies do not lend themselves to 0.0% 19.4% 10.0% 4.5% 0.0% 7.1% 0.0% 3.8% practical problem solving Too influenced by developed countries 14.3% 16.1% 10.0% 22.7% 8.3% 9.5% 15.4% 23.1% Not enough public disclosure of its work 14.3% 12.9% 20.0% 13.6% 16.7% 7.1% 23.1% 15.4% World Bank processes too slow and complex 28.6% 22.6% 50.0% 13.6% 25.0% 14.3% 7.7% 19.2% Not aligned with country priorities 28.6% 3.2% 0.0% 13.6% 8.3% 2.4% 7.7% 11.5% Not aligned with other donors’ work* 28.6% 0.0% 0.0% 4.5% 0.0% 7.1% 7.7% 0.0% Not collaborating enough with non-state actors 0.0% 0.0% 0.0% 9.1% 8.3% 0.0% 15.4% 3.8% Not adequately sensitive to political/social realities in 0.0% 6.5% 0.0% 4.5% 16.7% 19.0% 0.0% 23.1% South Sudan Not focused enough on issues that are unique to post- 0.0% 12.9% 0.0% 0.0% 0.0% 4.8% 0.0% 7.7% conflict countries Inadequate number of World Bank staff members located 0.0% 6.5% 0.0% 13.6% 25.0% 14.3% 7.7% 7.7% in the country Other 0.0% 3.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Which World Bank instruments do you believe are the MOST effective in reducing poverty in South Sudan? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Capacity development 20.0% 52.9% 70.0% 38.1% 42.9% 58.7% 50.0% 46.7% Policy based lending / budget support to the Government 50.0% 17.6% 10.0% 19.0% 21.4% 30.4% 25.0% 20.0% Knowledge products/services 10.0% 5.9% 20.0% 14.3% 14.3% 10.9% 0.0% 20.0% Investment lending 40.0% 41.2% 10.0% 23.8% 42.9% 15.2% 41.7% 26.7% Technical assistance 0.0% 20.6% 20.0% 23.8% 21.4% 30.4% 8.3% 20.0% Trust Fund management 40.0% 14.7% 20.0% 19.0% 14.3% 10.9% 16.7% 3.3% Co-financing arrangements 20.0% 8.8% 10.0% 14.3% 28.6% 13.0% 8.3% 23.3% Sector-wide approaches 0.0% 5.9% 10.0% 23.8% 0.0% 13.0% 0.0% 6.7% Emergency Recovery lending 0.0% 11.8% 10.0% 4.8% 0.0% 15.2% 16.7% 13.3% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 10.0% 8.8% 0.0% 0.0% 7.1% 0.0% 8.3% 6.7% 70 The World Bank Republic of South Sudan Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which of the following bes t des cribes your current pos ition? Office of Em ployee of a Minis try/ PMU/Cons ultant/ Bilateral/ Private Sector/ Pres ident/Prim e Minis terial Dep/ Contractor on Bank Multilateral Financial Sector/ Minis ter/Minis ter Im plem entation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank SHOULD s eek to influence the global 7 5.14 2.61 26 6.92 2.88 9 8.00 2.60 18 6.33 2.00 12 5.58 2.68 35 7.57 2.79 12 6.92 3.09 27 7.37 2.82 developm ent agenda as related to “global public goods ”? (1-To no degree at all, 10-To a very significant degree) In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other NGOs* 44.4% 11.4% 30.0% 57.1% 14.3% 60.9% 23.1% 19.4% Local Government 22.2% 37.1% 30.0% 28.6% 35.7% 21.7% 23.1% 41.9% Beneficiaries 22.2% 20.0% 20.0% 4.8% 14.3% 19.6% 7.7% 12.9% Private sector 22.2% 37.1% 30.0% 28.6% 35.7% 13.0% 0.0% 19.4% Community Based Organizations (CBOs) 33.3% 37.1% 30.0% 28.6% 42.9% 30.4% 53.8% 41.9% Donor community 22.2% 17.1% 10.0% 14.3% 7.1% 6.5% 15.4% 3.2% Foundations 11.1% 0.0% 0.0% 0.0% 7.1% 2.2% 7.7% 0.0% Academia/think tanks/research institutes 0.0% 5.7% 0.0% 9.5% 7.1% 6.5% 0.0% 12.9% Parliament 11.1% 0.0% 10.0% 4.8% 7.1% 2.2% 0.0% 0.0% Media* 0.0% 2.9% 10.0% 0.0% 14.3% 13.0% 38.5% 3.2% Faith based organizations 0.0% 5.7% 10.0% 0.0% 0.0% 0.0% 7.7% 0.0% UN and regional peace keeping forces 11.1% 2.9% 0.0% 0.0% 0.0% 13.0% 7.7% 6.5% Emerging donors 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% UN agencies, the African Union 0.0% 5.7% 0.0% 9.5% 7.1% 4.3% 7.7% 12.9% Regional organizations 0.0% 14.3% 0.0% 9.5% 0.0% 2.2% 0.0% 19.4% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank’s work in South Sudan, on a ten point scale? (1-Strongly disagree, 10-Strongly agree) Which of the following bes t des cribes your current pos ition? Office of Em ployee of a Minis try/ PMU/Cons ultant/ Bilateral/ Private Sector/ Pres ident/Prim e Minis terial Dep/ Contractor on Bank Multilateral Financial Sector/ Minis ter/Minis ter Im plem entation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank currently plays a relevant role in 10 6.30 3.40 27 5.59 3.30 10 7.70 2.98 21 5.86 2.06 13 4.23 2.98 38 6.50 3.02 12 6.25 3.22 22 5.77 3.39 developm ent in South Sudan The World Bank’s work is aligned with what I cons ider the 9 6.44 3.43 27 6.07 3.40 10 7.50 2.27 21 6.38 1.86 13 4.15 2.12 39 6.18 3.25 11 6.36 2.77 23 6.09 3.52 developm ent priorities for South Sudan The World Bank s upports program s and s trategies that 10 6.20 3.29 29 5.31 3.24 10 7.50 2.88 21 6.14 2.10 13 4.00 3.42 38 5.74 3.23 11 6.91 2.63 24 6.42 3.32 are realis tic for South Sudan The World Bank treats clients and s takeholders in South 8 4.13 3.83 27 5.63 3.36 10 7.30 2.54 19 6.74 2.18 12 4.08 3.58 35 5.43 3.29 9 6.67 3.00 18 5.17 3.54 Sudan with res pect 71 The World Bank Republic of South Sudan Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) To what extent is the World Bank an effective development partner in South Sudan, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness 9 5.67 3.94 29 5.10 3.02 10 6.60 2.72 20 5.65 1.57 11 4.09 2.81 41 6.12 3.15 10 6.10 2.81 20 5.15 3.20 Flexibility (in terms of the 9 6.00 3.28 29 5.62 3.14 10 5.50 2.92 19 5.47 1.31 13 3.46 2.37 36 5.92 3.19 9 5.56 2.51 18 4.39 2.97 institution’s products and services) (in terms of changing Flexibility 9 6.11 3.48 26 4.50 2.49 10 5.90 2.60 18 5.28 1.56 11 4.18 3.22 35 6.23 2.86 9 5.89 3.02 17 5.24 3.19 country circumstances) Being inclusive 9 4.44 3.17 27 5.04 3.08 10 6.00 2.40 20 6.00 1.49 13 4.15 2.51 34 6.15 2.99 8 6.13 2.75 15 4.33 2.26 Openness* 9 6.67 3.08 26 5.77 3.44 10 6.80 2.35 20 5.90 2.31 10 2.90 1.60 34 6.09 3.09 10 5.80 2.49 22 4.73 3.10 Staff accessibility 9 5.33 3.24 28 5.29 3.07 10 6.40 2.72 20 6.15 1.81 12 3.33 2.74 35 4.57 2.80 8 4.63 2.56 20 4.00 2.81 Straightforwardness and 9 5.56 3.40 26 5.69 3.27 10 7.40 2.59 19 6.53 1.98 13 3.85 2.91 34 4.88 3.21 10 4.70 2.58 19 4.79 3.10 honesty Collaboration with groups 10 7.20 3.43 27 6.19 3.17 10 6.90 2.18 18 6.00 1.37 13 4.54 3.43 40 6.18 3.42 11 7.55 2.73 18 5.22 2.84 outside of the Government Collaboration with the 9 6.33 3.24 28 6.61 2.97 10 7.70 2.58 21 6.90 2.07 10 5.10 3.35 36 6.53 3.10 10 7.50 3.41 20 6.15 3.18 Government Collaboration with other donors 8 6.88 3.48 29 7.34 2.89 10 7.60 2.84 21 6.81 1.81 12 6.58 3.20 35 6.23 3.38 10 7.90 3.00 17 6.59 3.24 Follow through over time 10 5.90 3.75 23 5.17 2.66 10 7.30 2.58 20 6.35 1.76 12 4.92 2.78 33 5.03 3.05 10 6.00 2.91 14 4.14 2.93 *Significantly different between stakeholder groups When World Bank assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other The World Bank works too slowly 44.4% 34.3% 30.0% 36.4% 42.9% 37.0% 23.1% 38.7% The Government works inefficiently 55.6% 31.4% 50.0% 45.5% 42.9% 39.1% 53.8% 35.5% There is not an adequate level of citizen/civil society 33.3% 34.3% 10.0% 22.7% 64.3% 43.5% 53.8% 22.6% participation* Poor donor coordination 33.3% 11.4% 20.0% 22.7% 28.6% 17.4% 23.1% 12.9% The World Bank does not do adequate follow 0.0% 17.1% 10.0% 13.6% 7.1% 19.6% 7.7% 16.1% through/follow-up Lack of/inadequate levels of capacity in Government* 22.2% 31.4% 80.0% 31.8% 28.6% 23.9% 15.4% 38.7% Political pressures and obstacles 33.3% 22.9% 30.0% 45.5% 28.6% 32.6% 46.2% 29.0% Reforms are not well thought out in light of country 33.3% 31.4% 10.0% 18.2% 7.1% 15.2% 23.1% 16.1% challenges The World Bank is not sensitive enough to political/social 0.0% 25.7% 0.0% 18.2% 7.1% 6.5% 7.7% 16.1% realities on the ground Ongoing conflict and instability 33.3% 20.0% 20.0% 4.5% 35.7% 32.6% 30.8% 45.2% Inadequate funding 11.1% 22.9% 20.0% 4.5% 0.0% 19.6% 15.4% 16.1% Other 0.0% 5.7% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% *Significantly different between stakeholder groups 72 The World Bank Republic of South Sudan Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the following areas of development in South Sudan, on a ten point scale?? (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Anti corruption 10 6.20 3.43 25 3.64 3.17 8 6.75 3.15 17 4.71 1.79 12 3.75 3.60 40 4.30 3.31 11 5.55 3.53 22 3.64 3.00 Information and 10 7.30 2.91 26 5.08 3.43 7 6.00 3.16 16 5.31 2.33 14 3.43 1.95 32 5.75 3.08 10 5.60 2.91 21 4.29 2.85 communications technology Transport 10 4.60 3.37 27 4.44 3.06 6 6.17 3.76 17 5.35 1.97 12 3.50 3.03 35 4.80 3.19 9 5.78 3.53 22 4.86 3.15 Crime and violence 9 4.00 2.92 25 3.40 2.58 7 3.29 2.06 14 4.07 1.82 12 2.50 1.73 34 4.41 3.11 10 4.60 2.37 22 3.77 2.84 Regional conflict and tensions 9 4.11 2.76 24 3.75 2.71 8 3.25 1.91 15 4.53 1.92 12 3.50 1.83 29 4.21 2.91 9 5.11 2.26 23 3.61 2.86 Law and justice 8 5.25 3.69 27 3.30 2.49 8 4.50 2.51 15 5.20 2.24 12 2.83 2.17 31 4.55 3.20 10 4.80 2.82 20 3.60 2.87 Urban development 9 4.89 2.85 25 4.52 3.28 8 5.25 3.01 19 4.95 2.01 13 4.77 3.11 34 5.38 3.35 10 5.50 2.32 24 5.75 3.42 Environmental sustainability 8 5.63 3.29 22 3.95 3.12 9 5.78 2.91 16 4.81 2.23 12 3.58 2.31 31 5.03 2.95 10 5.20 2.66 21 3.81 2.73 Regulatory framework 8 4.63 3.34 25 4.60 3.06 8 6.00 2.83 18 5.83 2.28 12 4.33 2.84 32 5.41 2.96 10 5.60 2.99 19 4.42 2.78 Basic infrastructure 8 6.38 2.88 26 4.15 2.74 9 5.78 2.64 18 5.61 2.50 13 3.77 3.03 34 5.85 3.40 9 6.44 3.40 21 4.48 3.03 Communicable/non- 8 6.00 3.12 26 4.58 2.97 7 5.29 2.29 17 5.82 2.46 12 4.58 2.91 33 5.09 3.25 10 6.00 3.16 21 4.52 3.44 communicable diseases Poverty reduction 9 4.78 3.27 29 4.38 3.24 9 6.11 2.76 19 5.53 2.44 13 4.31 3.45 38 5.18 3.55 9 5.89 2.89 23 3.65 2.96 Gender 9 6.00 3.43 29 5.76 3.30 9 5.78 2.77 17 5.41 2.29 14 4.64 2.82 36 5.53 3.29 9 5.33 2.83 22 4.41 3.30 Domestic private sector 9 5.89 2.98 25 4.80 3.11 7 5.86 2.41 17 5.06 2.11 12 4.25 3.08 34 5.26 3.16 9 6.00 2.74 22 3.73 2.93 development Foreign direct investment 9 5.33 3.16 21 3.24 2.62 8 5.13 1.96 17 5.76 2.39 13 4.54 3.23 34 4.53 2.80 10 3.90 2.69 21 3.67 2.92 Local governance and 8 6.75 3.49 27 4.44 2.91 7 5.29 1.98 18 5.72 2.37 13 3.85 2.58 35 5.63 3.06 10 5.10 2.42 23 4.22 2.86 institutions Water and sanitation 10 5.70 3.68 25 4.68 3.31 8 5.25 2.92 18 5.33 2.45 12 2.42 1.83 34 5.03 3.10 9 5.89 2.76 24 4.00 2.95 Trade and exports 8 5.13 3.52 24 4.13 3.30 8 5.25 3.11 16 4.94 2.49 13 2.77 2.01 34 4.56 2.93 10 5.20 2.97 22 4.32 3.20 Economic growth 9 6.11 2.98 25 3.64 2.77 9 6.22 2.99 18 5.56 2.59 13 3.92 3.38 35 5.11 3.14 9 5.89 2.80 22 4.09 3.15 Energy* 8 4.38 3.34 24 2.33 1.74 8 4.00 2.33 17 6.18 2.77 12 3.17 3.01 35 4.03 2.88 9 2.89 2.71 22 3.55 2.63 Disaster management 9 5.89 2.85 23 4.78 3.29 8 5.50 3.02 17 5.00 2.62 11 3.64 2.84 36 4.67 3.38 9 4.56 2.70 21 3.24 2.47 Public sector governance/ 8 5.88 3.40 29 6.17 3.28 9 7.22 3.11 19 6.05 2.41 12 4.50 2.39 33 4.06 2.98 10 6.10 3.00 21 4.14 3.20 reform* Job creation/employment 9 5.33 3.61 27 4.74 3.08 9 4.78 1.99 17 4.53 1.97 12 3.17 2.33 30 4.00 3.04 10 4.60 3.41 20 3.45 2.61 Social cohesion 9 4.67 3.04 22 3.91 2.58 7 4.00 1.63 16 5.63 2.33 10 3.20 2.04 34 4.29 2.92 10 4.20 2.86 22 4.05 2.84 Financial markets 9 5.11 2.62 22 3.14 2.01 8 3.63 1.85 16 4.44 2.22 14 4.21 2.94 32 4.41 3.17 10 5.10 2.51 23 3.87 3.03 Equality of opportunity 9 4.22 2.77 27 2.85 2.40 8 3.63 1.60 16 4.38 2.13 13 2.69 1.89 34 4.41 3.29 9 4.56 3.50 23 2.87 2.42 Health 7 5.71 3.35 29 5.62 3.00 8 6.00 3.25 19 5.37 2.31 14 3.79 2.72 36 5.61 3.26 10 6.40 3.03 23 4.43 3.46 Rural development 9 5.00 2.92 25 4.00 3.11 9 6.33 2.78 16 5.19 2.76 14 3.36 2.87 33 5.12 3.16 9 6.11 2.57 23 3.78 3.10 Global/regional integration 8 4.88 3.04 21 4.90 3.03 8 5.38 2.56 16 5.13 2.19 14 3.79 2.94 34 5.00 3.26 10 5.80 2.04 21 4.14 3.28 Food security 9 5.11 3.14 26 4.73 3.17 8 6.88 2.53 16 5.19 2.64 14 3.29 2.89 34 4.74 3.23 10 5.60 2.84 24 3.88 3.25 Education 8 5.00 2.83 29 4.90 3.02 9 6.56 3.00 18 5.67 2.38 14 3.21 2.72 36 5.44 3.26 10 5.30 2.83 23 3.87 2.88 Security/stabilization/reconstruct 8 5.63 3.50 26 3.77 2.83 8 5.88 2.85 15 4.93 2.52 13 3.69 2.66 33 5.15 3.02 9 5.00 3.43 22 3.73 3.18 ion Social protection 10 4.40 3.24 24 3.75 2.85 8 4.25 1.91 16 5.06 2.59 13 2.85 2.34 33 4.00 2.76 10 3.90 2.85 21 3.14 2.82 Climate change) 10 4.70 2.71 21 3.57 2.75 8 4.25 2.12 15 4.60 2.56 14 2.43 2.06 30 3.87 2.85 10 3.90 3.03 22 3.68 2.93 Agricultural development 9 6.22 3.67 27 5.04 3.22 9 6.11 3.30 17 4.94 2.77 13 3.23 2.62 35 4.97 3.11 10 6.00 2.94 24 4.54 3.55 Natural resource management* 9 4.89 3.37 26 3.35 2.88 8 4.88 2.10 16 5.25 2.57 14 2.50 2.14 34 5.09 3.33 10 4.30 3.09 21 3.29 3.04 *Significantly different between stakeholder groups 73 The World Bank Republic of South Sudan Country Survey 2013 C. World Bank Effectiveness and Results (continued) Which of the following bes t des cribes your current pos ition? Office of Employee of a Minis try/ PMU/Cons ultant/ Bilateral/ Private Sector/ Pres ident/Prime Minis terial Dep/ Contractor on Bank Multilateral Financial Sector/ Minis ter/Minis ter Implementation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank’s work help to achieve 10 6.40 2.88 33 5.64 2.75 10 6.80 2.94 21 6.43 2.16 12 5.08 2.68 40 6.83 2.68 13 5.85 2.61 29 5.86 3.15 development res ults in South Sudan? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank help to build/strengthen 9 5.56 3.36 31 6.48 2.89 10 7.50 2.95 20 5.65 1.76 13 5.08 2.14 40 6.28 3.10 12 5.58 2.75 27 5.15 3.35 existing country systems in South Sudan? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank in South Sudan, on a ten point scale? (1-Strongly disagree, 10-Strongly agree) Which of the following bes t des cribes your current pos ition? Office of Em ployee of a Minis try/ PMU/Cons ultant/ Bilateral/ Private Sector/ Pres ident/Prim e Minis terial Dep/ Contractor on Bank Multilateral Financial Sector/ Minis ter/Minis ter Im plem entation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank's financial ins trum ents m eet the needs of 11 5.73 3.66 30 4.87 3.03 10 5.70 2.45 22 5.45 2.09 12 4.17 2.44 39 5.74 3.35 13 5.77 2.35 26 4.88 3.73 South Sudan The World Bank m eets South Sudan’s needs for knowledge 11 5.64 3.61 29 5.17 3.22 10 5.80 2.30 22 5.77 2.11 12 4.67 3.28 40 6.00 3.29 13 6.08 2.22 26 5.92 3.70 s ervices D. The World Bank’s Knowledge How frequently do you consult World Bank knowledge work and activities in the work you do? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Weekly 10.0% 17.1% 60.0% 9.1% 14.3% 17.4% 8.3% 9.7% Monthly 10.0% 14.3% 20.0% 13.6% 14.3% 2.2% 0.0% 9.7% A few times a year 30.0% 20.0% 20.0% 31.8% 21.4% 32.6% 41.7% 22.6% Rarely 30.0% 28.6% 0.0% 45.5% 21.4% 28.3% 50.0% 35.5% Never 20.0% 20.0% 0.0% 0.0% 28.6% 19.6% 0.0% 22.6% 74 The World Bank Republic of South Sudan Country Survey 2013 D. The World Bank’s Knowledge (continued) When thinking about the development challenges in South Sudan, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Public sector governance/ reform 22.2% 34.3% 60.0% 36.4% 21.4% 26.1% 25.0% 48.4% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 8.7% 0.0% 3.2% Social cohesion 0.0% 0.0% 0.0% 9.1% 0.0% 2.2% 0.0% 0.0% Domestic private sector development 22.2% 14.3% 0.0% 4.5% 21.4% 10.9% 0.0% 6.5% Foreign direct investment 0.0% 8.6% 0.0% 4.5% 7.1% 6.5% 0.0% 3.2% Water and sanitation 11.1% 8.6% 30.0% 9.1% 0.0% 8.7% 8.3% 12.9% Trade and exports 0.0% 2.9% 0.0% 0.0% 7.1% 4.3% 0.0% 6.5% Energy 11.1% 34.3% 20.0% 22.7% 7.1% 13.0% 8.3% 12.9% Regional conflict and tensions 0.0% 2.9% 0.0% 4.5% 7.1% 4.3% 0.0% 6.5% Disaster management 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social protection 11.1% 5.7% 10.0% 9.1% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Poverty reduction 22.2% 8.6% 30.0% 18.2% 14.3% 15.2% 33.3% 9.7% Law and justice 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 9.7% Security/stabilization/reconstruction 0.0% 5.7% 0.0% 4.5% 7.1% 6.5% 8.3% 22.6% Anti corruption 11.1% 2.9% 10.0% 0.0% 28.6% 13.0% 8.3% 6.5% Financial markets 0.0% 2.9% 0.0% 0.0% 0.0% 4.3% 0.0% 0.0% Equality of opportunity 0.0% 5.7% 0.0% 0.0% 21.4% 10.9% 16.7% 9.7% Urban development 11.1% 0.0% 0.0% 4.5% 0.0% 15.2% 0.0% 3.2% Education 44.4% 51.4% 20.0% 50.0% 57.1% 54.3% 58.3% 35.5% Crime and violence 0.0% 0.0% 0.0% 0.0% 7.1% 2.2% 8.3% 0.0% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% Information and communications technology* 11.1% 0.0% 0.0% 0.0% 0.0% 0.0% 8.3% 0.0% Local governance and institutions 22.2% 0.0% 0.0% 4.5% 0.0% 2.2% 0.0% 6.5% Transport* 11.1% 31.4% 40.0% 22.7% 14.3% 6.5% 8.3% 12.9% Agricultural development 33.3% 20.0% 20.0% 18.2% 14.3% 10.9% 25.0% 9.7% Natural resource management 0.0% 0.0% 20.0% 9.1% 0.0% 4.3% 0.0% 9.7% Job creation/employment 0.0% 5.7% 10.0% 13.6% 7.1% 4.3% 8.3% 6.5% Health 11.1% 25.7% 10.0% 40.9% 21.4% 28.3% 50.0% 32.3% Economic growth 11.1% 11.4% 10.0% 9.1% 14.3% 8.7% 0.0% 6.5% Rural development 11.1% 2.9% 0.0% 0.0% 0.0% 4.3% 0.0% 3.2% Food security 11.1% 2.9% 10.0% 0.0% 7.1% 10.9% 25.0% 9.7% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Basic infrastructure 11.1% 8.6% 0.0% 0.0% 14.3% 2.2% 0.0% 3.2% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% *Significantly different between stakeholder groups 75 The World Bank Republic of South Sudan Country Survey 2013 D. The World Bank’s Knowledge (continued) In South Sudan, how effective do you believe the World Bank’s knowledge work and activities are at: (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Enhancing your knowledge 11 3.82 3.12 29 5.00 3.02 10 6.60 3.24 22 5.50 2.04 13 4.00 2.65 42 6.19 3.19 13 5.23 2.49 23 4.26 3.70 and/or skills Contributing to good policy 11 5.27 3.66 29 5.76 2.96 10 6.70 3.09 22 5.82 2.42 11 4.18 3.16 42 6.26 3.27 12 6.00 2.59 23 6.48 3.62 making Providing support for program 11 5.00 3.38 33 6.12 3.36 10 6.60 3.17 22 5.59 2.20 13 5.00 3.34 43 5.84 3.28 13 6.23 3.06 26 7.00 3.53 implementation In South Sudan, to what extent do you believe that the World Bank’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 9 5.67 3.64 24 5.54 2.98 9 5.44 3.28 20 5.55 2.21 11 4.64 3.14 41 6.00 2.99 10 6.20 1.93 23 5.26 3.68 Include appropriate level of stakeholder involvement during 8 5.00 3.96 27 5.44 2.94 10 6.40 3.10 20 5.55 2.06 11 5.27 2.83 41 6.32 3.08 10 6.40 1.90 24 5.33 3.64 preparation Are relevant to South Sudan's 9 6.33 3.00 27 5.67 3.42 10 6.90 2.88 22 6.14 1.64 12 5.50 3.34 40 6.55 3.12 10 7.20 2.04 22 5.91 3.65 development priorities Provide feasible 8 5.38 2.97 28 6.54 3.26 10 6.90 3.21 21 5.48 2.14 12 4.92 2.68 38 6.53 2.98 10 7.00 2.45 21 4.29 3.02 recommendations Are source of relevant information on global good 8 5.00 3.63 27 6.85 3.10 10 7.00 3.62 19 5.95 2.12 11 5.00 2.32 41 6.71 3.06 10 7.40 2.17 25 6.44 3.76 practices Are accessible 10 4.60 3.10 27 6.07 2.89 10 6.80 3.12 20 6.15 2.08 11 5.36 2.69 40 6.05 3.19 10 6.40 2.07 22 4.77 3.68 Are useful in terms of the work 8 5.63 3.62 25 6.52 3.03 10 7.20 3.26 19 6.05 1.99 11 6.09 3.30 38 6.37 3.11 9 7.00 2.40 24 5.58 3.87 you do Are adequately disseminated 9 4.56 3.50 23 4.39 2.76 10 6.50 3.10 20 5.35 2.01 10 4.30 2.83 37 6.11 3.02 10 5.60 3.31 25 5.00 3.61 Are appropriately translated 9 5.44 4.07 21 5.90 3.00 9 6.78 2.82 18 6.06 2.04 10 5.60 2.84 39 5.82 3.09 10 5.10 3.28 21 4.48 3.50 Are adaptable to South Sudan’s specific development 9 5.00 3.24 29 5.69 3.00 10 7.10 2.88 21 5.86 1.77 12 5.92 2.57 40 5.15 3.13 8 5.63 1.60 21 5.90 3.81 challenges and country circumstances 76 The World Bank Republic of South Sudan Country Survey 2013 D. The World Bank’s Knowledge (continued) Which of the following bes t des cribes your current pos ition? Office of Em ployee of a Minis try/ PMU/Cons ultant/ Bilateral/ Private Sector/ Pres ident/Prim e Minis terial Dep/ Contractor on Bank Multilateral Financial Sector/ Minis ter/Minis ter Im plem entation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how s ignificant a contribution do you believe the World Bank’s knowledge work and activities m ake to 9 7.00 2.78 33 5.88 3.01 10 7.50 2.27 20 6.15 1.93 12 5.17 2.98 42 6.83 2.90 12 6.67 2.42 24 6.42 2.99 developm ent res ults in your country? Overall, how would you rate the technical quality of the World Bank's knowledge work and 9 7.78 2.64 31 6.35 2.74 10 7.80 2.35 21 7.05 2.04 12 5.67 2.81 43 6.51 3.07 12 6.42 2.50 26 6.69 3.48 activities ? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank To what extent do you agree/disagree with the following statements, on a ten point scale? (1-Strongly disagree, 10-Strongly agree) Which of the following bes t des cribes your current pos ition? Office of Em ployee of a Minis try/ PMU/Cons ultant/ Bilateral/ Private Sector/ Pres ident/Prim e Minis terial Dep/ Contractor on Bank Multilateral Financial Sector/ Minis ter/Minis ter Im plem entation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank dis burs es 10 4.60 3.44 24 3.67 3.05 10 6.70 2.54 22 4.64 1.92 10 4.50 2.64 34 5.26 3.23 10 5.00 2.71 19 4.53 3.36 funds prom ptly The World Bank effectively m onitors and evaluates the 11 6.36 3.53 29 7.10 2.83 10 6.90 2.64 22 5.41 2.46 12 5.50 3.26 35 6.09 3.26 11 7.45 3.11 24 7.13 3.21 projects and program s it s upports The World Bank's approvals and reviews are done in a 9 4.89 3.22 27 5.52 3.33 10 5.80 2.49 22 4.77 1.80 10 3.70 2.87 32 5.81 2.99 9 7.22 2.82 17 5.41 3.02 tim ely fas hion The World Bank's “Safeguard Policy” requirem ents are 10 6.60 2.84 28 6.32 3.12 10 7.00 2.54 21 5.05 1.91 11 6.73 3.23 35 5.74 3.19 10 7.10 3.14 18 5.78 3.21 reas onable The World Bank im pos es reas onable conditions on its 8 5.88 3.98 26 6.50 3.34 10 5.30 2.50 18 4.83 1.72 11 5.82 3.34 36 6.08 3.48 11 7.73 3.10 21 5.14 3.47 lending Working with the World Bank increas es South Sudan’s 9 6.11 3.33 32 5.72 3.59 10 7.40 2.59 22 5.59 2.38 12 4.83 2.98 35 6.66 3.11 10 8.70 1.57 23 6.78 3.45 ins titutional capacity The World Bank ens ures cons is tency and continuity 10 5.00 3.37 23 5.52 3.12 10 6.80 2.78 19 5.89 1.66 9 5.22 3.49 32 6.03 3.27 10 5.50 2.76 18 4.06 3.39 through s taff changes The World Bank's team s and 10 5.10 3.60 25 6.32 3.29 10 6.60 2.46 17 5.88 1.54 12 6.58 3.32 32 5.31 3.01 11 5.82 3.12 23 5.96 3.14 vis its are well coordinated Where country s ys tem s are adequate, the World Bank 9 5.22 3.38 28 6.43 3.66 10 6.70 2.31 18 5.72 1.93 10 7.80 2.62 32 5.63 3.18 9 6.22 2.22 21 6.81 3.16 m akes appropriate us e of them The World Bank provides effective im plem entation 9 6.22 3.19 29 6.52 2.98 10 7.10 2.47 22 5.27 2.00 11 6.00 3.71 35 5.46 3.19 11 7.55 2.73 26 6.85 3.38 s upport 77 The World Bank Republic of South Sudan Country Survey 2013 E. Working with the World Bank (continued) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank is adequately 11 5.45 3.53 23 5.30 2.74 10 8.00 2.00 18 6.11 2.03 11 6.27 2.87 33 5.97 2.98 8 5.25 1.91 20 4.90 2.75 staffed in South Sudan? (1-To no degree at all, 10-To a very significant degree) F. The Future Role of the World Bank in South Sudan Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How significant a role do you believe the World Bank SHOULD play in South Sudan’s 10 6.90 2.77 29 7.55 2.84 10 8.10 2.28 22 7.45 2.24 13 7.85 2.44 37 7.11 2.98 13 7.46 2.67 29 6.31 3.12 development in the near future? (1-Not a significant role at all, 10-Very significant role) Which of the following SHOULD the World Bank do to make itself of greater value in South Sudan? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Focus primarily on advocacy issues 11.1% 3.1% 11.1% 23.8% 18.2% 29.3% 20.0% 12.0% Improve the quality of its experts as related to South 44.4% 37.5% 33.3% 9.5% 45.5% 24.4% 20.0% 44.0% Sudan’s specific challenges Improve the competitiveness of its financing compared to 11.1% 21.9% 33.3% 14.3% 18.2% 14.6% 20.0% 20.0% markets Reach out more to groups outside of government 33.3% 21.9% 22.2% 19.0% 27.3% 31.7% 70.0% 44.0% Reduce the complexity of obtaining World Bank financing 33.3% 31.3% 33.3% 42.9% 9.1% 26.8% 50.0% 24.0% Ensure greater selectivity in its work 0.0% 12.5% 11.1% 0.0% 0.0% 7.3% 0.0% 8.0% Provide more adequate data/knowledge/statistics/figures 44.4% 18.8% 22.2% 9.5% 27.3% 19.5% 10.0% 16.0% on South Sudan’s economy Offer more innovative financial products* 11.1% 6.3% 0.0% 33.3% 27.3% 2.4% 0.0% 4.0% Offer more innovative knowledge services 22.2% 6.3% 11.1% 14.3% 0.0% 12.2% 0.0% 16.0% Work faster 0.0% 15.6% 11.1% 19.0% 27.3% 19.5% 0.0% 4.0% Increase the level of World Bank staffing in South Sudan’s 0.0% 15.6% 0.0% 9.5% 9.1% 9.8% 10.0% 8.0% office Other 0.0% 6.3% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% *Significantly different between stakeholder groups 78 The World Bank Republic of South Sudan Country Survey 2013 F. The Future Role of the World Bank in South Sudan (continued) Below is a list of development priorities in South Sudan. Which THREE areas below would benefit most from the World Bank playing a leading role among international partners in South Sudan? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Building capacity of state institutions 45.5% 62.9% 62.5% 59.1% 64.3% 68.1% 53.8% 75.0% Strengthening public financial management 63.6% 60.0% 50.0% 36.4% 21.4% 44.7% 53.8% 57.1% Strengthening conflict resolution mechanisms 18.2% 8.6% 12.5% 22.7% 21.4% 27.7% 38.5% 35.7% Increasing access to justice systems 0.0% 22.9% 25.0% 13.6% 21.4% 29.8% 7.7% 14.3% Strengthening security mechanisms 18.2% 14.3% 0.0% 13.6% 28.6% 21.3% 23.1% 21.4% Reducing violence 9.1% 8.6% 0.0% 4.5% 21.4% 14.9% 15.4% 14.3% Increasing access to basic services 36.4% 40.0% 50.0% 18.2% 35.7% 14.9% 15.4% 25.0% Building social safety nets 18.2% 17.1% 12.5% 18.2% 14.3% 12.8% 0.0% 3.6% Generating jobs 27.3% 22.9% 12.5% 36.4% 28.6% 25.5% 38.5% 14.3% Improving livelihoods 27.3% 28.6% 37.5% 36.4% 14.3% 10.6% 15.4% 21.4% Increasing cohesion 9.1% 5.7% 0.0% 4.5% 7.1% 2.1% 0.0% 0.0% Stimulating dialogue to promote peace and stability 27.3% 5.7% 12.5% 4.5% 14.3% 21.3% 23.1% 17.9% Below is a list of development priorities in South Sudan. Which THREE areas below would benefit most from other donors in South Sudan? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Building capacity of state institutions 50.0% 39.4% 33.3% 40.9% 14.3% 32.6% 27.3% 14.8% Strengthening public financial management 20.0% 24.2% 50.0% 18.2% 7.1% 15.2% 18.2% 14.8% Strengthening conflict resolution mechanisms 40.0% 36.4% 66.7% 22.7% 42.9% 32.6% 18.2% 44.4% Increasing access to justice systems 20.0% 30.3% 33.3% 31.8% 14.3% 21.7% 45.5% 11.1% Strengthening security mechanisms 10.0% 21.2% 0.0% 22.7% 28.6% 26.1% 18.2% 33.3% Reducing violence 50.0% 24.2% 16.7% 22.7% 28.6% 10.9% 27.3% 40.7% Increasing access to basic services 10.0% 24.2% 33.3% 45.5% 35.7% 30.4% 36.4% 37.0% Building social safety nets 20.0% 3.0% 33.3% 18.2% 14.3% 8.7% 18.2% 22.2% Generating jobs 10.0% 27.3% 0.0% 13.6% 28.6% 17.4% 9.1% 18.5% Improving livelihoods 30.0% 27.3% 0.0% 13.6% 35.7% 23.9% 9.1% 11.1% Increasing cohesion* 10.0% 9.1% 0.0% 13.6% 14.3% 28.3% 0.0% 0.0% Stimulating dialogue to promote peace and stability* 30.0% 27.3% 0.0% 9.1% 21.4% 41.3% 54.5% 48.1% *Significantly different between stakeholder groups 79 The World Bank Republic of South Sudan Country Survey 2013 G. Communication and Information Sharing How do you get most of your information about economic and social development issues in South Sudan? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Local newspapers 60.0% 73.5% 50.0% 50.0% 33.3% 70.2% 66.7% 63.3% International newspapers 20.0% 8.8% 0.0% 25.0% 8.3% 6.4% 8.3% 16.7% Local radio 40.0% 17.6% 40.0% 40.0% 25.0% 38.3% 58.3% 46.7% International radio 20.0% 14.7% 0.0% 10.0% 8.3% 10.6% 0.0% 0.0% Local television 30.0% 20.6% 20.0% 5.0% 8.3% 10.6% 16.7% 6.7% International television 0.0% 5.9% 0.0% 5.0% 16.7% 8.5% 0.0% 3.3% Periodicals 0.0% 2.9% 30.0% 20.0% 25.0% 8.5% 0.0% 10.0% Internet 30.0% 47.1% 50.0% 35.0% 58.3% 29.8% 50.0% 36.7% Social media 10.0% 2.9% 0.0% 0.0% 0.0% 2.1% 8.3% 3.3% Blogs 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Mobile phones 0.0% 2.9% 0.0% 0.0% 16.7% 10.6% 0.0% 3.3% Instant messaging 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.3% Other 0.0% 5.9% 0.0% 5.0% 0.0% 2.1% 0.0% 3.3% How would you prefer to receive information from the World Bank? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other World Bank website 50.0% 55.9% 66.7% 63.6% 57.1% 60.0% 66.7% 60.0% Direct contact with World Bank 40.0% 23.5% 0.0% 27.3% 14.3% 22.2% 8.3% 26.7% e-newsletters 30.0% 8.8% 22.2% 18.2% 14.3% 6.7% 16.7% 20.0% Instant messaging 10.0% 5.9% 11.1% 9.1% 7.1% 13.3% 0.0% 0.0% World Bank seminars/workshops/conferences 10.0% 35.3% 22.2% 45.5% 50.0% 26.7% 41.7% 43.3% World Bank publications and other written materials* 30.0% 50.0% 66.7% 31.8% 14.3% 17.8% 25.0% 33.3% Mobile phones 20.0% 8.8% 0.0% 0.0% 35.7% 17.8% 8.3% 3.3% Social media* 10.0% 2.9% 0.0% 0.0% 0.0% 20.0% 33.3% 0.0% Blogs 0.0% 0.0% 0.0% 0.0% 0.0% 8.9% 0.0% 3.3% Other 0.0% 5.9% 0.0% 0.0% 0.0% 4.4% 0.0% 0.0% *Significantly different between stakeholder groups Are you aware of the World Bank’s Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions?* Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Yes 45.5% 20.7% 57.1% 63.6% 35.7% 55.8% 50.0% 20.7% No 54.5% 79.3% 42.9% 36.4% 64.3% 44.2% 50.0% 79.3% *Significantly different between stakeholder groups Have you requested information from the World Bank on its activities in the past year?* Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Yes 37.5% 17.2% 62.5% 68.4% 30.8% 53.7% 27.3% 25.9% No 62.5% 82.8% 37.5% 31.6% 69.2% 46.3% 72.7% 74.1% *Significantly different between stakeholder groups 80 The World Bank Republic of South Sudan Country Survey 2013 G. Communication and Information Sharing (continued) Were you able to obtain this information?* Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Yes 50.0% 50.0% 80.0% 100.0% 50.0% 71.4% 66.7% 36.4% No 50.0% 50.0% 20.0% 0.0% 50.0% 28.6% 33.3% 63.6% *Significantly different between stakeholder groups Do you have access to the Internet? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Yes 90.9% 93.5% 100.0% 95.2% 85.7% 81.8% 91.7% 78.6% No 9.1% 6.5% 0.0% 4.8% 14.3% 18.2% 8.3% 21.4% Do you use/have used the World Bank website?* Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Yes 45.5% 24.1% 75.0% 86.4% 53.8% 65.1% 45.5% 39.3% No 54.5% 75.9% 25.0% 13.6% 46.2% 34.9% 54.5% 60.7% *Significantly different between stakeholder groups Which do you primarily use? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other The World Bank’s country website 37.5% 53.6% 0.0% 27.8% 50.0% 39.4% 20.0% 26.7% The World bank’s main website 62.5% 46.4% 100.0% 72.2% 50.0% 60.6% 80.0% 73.3% Which Internet connection do you use primarily when visiting a World Bank website?* Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other High speed 22.2% 60.7% 71.4% 78.9% 58.3% 38.5% 72.7% 70.6% Dial-up 55.6% 21.4% 14.3% 10.5% 33.3% 48.7% 18.2% 5.9% I do not have access to the Internet 22.2% 17.9% 14.3% 10.5% 8.3% 12.8% 9.1% 23.5% *Significantly different between stakeholder groups 81 The World Bank Republic of South Sudan Country Survey 2013 G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements, on a ten point scale. (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I use/consult World Bank data more currently than I did a few 10 5.90 3.67 27 4.81 3.43 9 6.00 3.67 22 5.64 2.65 14 4.57 3.55 40 4.95 3.67 11 3.09 2.55 21 3.00 2.88 years ago I find the World Bank websites 9 7.22 2.59 21 4.62 3.68 9 6.11 3.92 21 6.62 2.09 10 3.60 3.41 34 5.97 3.49 7 4.86 3.67 15 5.40 3.83 easy to navigate I find the information on the 9 7.11 3.37 20 5.55 3.66 7 6.71 3.45 19 6.89 2.35 9 3.44 3.24 37 6.38 3.69 7 6.71 3.86 15 6.27 3.58 World Bank’s websites useful When I need information from the World Bank I know how to 10 6.90 3.41 25 5.24 3.68 8 7.13 3.40 20 6.95 2.14 11 4.45 3.47 39 6.15 3.55 11 6.18 3.54 16 6.25 3.61 find it The World Bank is responsive to my information requests and 10 6.30 3.13 24 5.58 3.41 9 6.56 2.65 19 6.37 2.01 10 3.70 3.71 34 5.41 3.56 6 5.67 2.88 18 4.06 3.62 inquiries H. Background Information Currently, do you professionally collaborate/work with the World Bank in your country?* Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Percentage of Respondents Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Yes 60.0% 60.6% 100.0% 81.8% 15.4% 57.8% 46.2% 36.7% No 40.0% 39.4% 0.0% 18.2% 84.6% 42.2% 53.8% 63.3% *Significantly different between stakeholder groups Which of the following describes most of your exposure to the World Bank in South Sudan? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ (Responses Combined) Minister/Minister Implementation Agency project Agency Private Bank CSO Media Other Observer (i.e., follow in media, discuss in informal 36.4% 28.1% 10.0% 9.1% 23.1% 33.3% 53.8% 30.4% conversations, etc.) Use World Bank reports/data 63.6% 34.4% 20.0% 40.9% 30.8% 46.7% 53.8% 34.8% Engage in World Bank related/sponsored events/activities 36.4% 34.4% 50.0% 18.2% 38.5% 33.3% 15.4% 47.8% Collaborate as part of my professional duties 9.1% 34.4% 60.0% 50.0% 23.1% 24.4% 30.8% 21.7% Use World Bank website for information, data, research, 36.4% 15.6% 0.0% 31.8% 38.5% 37.8% 15.4% 34.8% etc. 82 The World Bank Republic of South Sudan Country Survey 2013 Appendix C: Indicator Questions as a Function of Exposure to the Bank Currently, do you Which of the following describes most of your exposure to the World Bank in South Sudan? (Choose no more than TWO) professionally collaborate/ Indicator Question work with the World Bank in Observer Use WB reports/data Engage in WB activities Collaborate Use WB website your country? No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean Overall, please rate your impression of the World 5.15 6.14 6.11 5.70 5.69 6.43 5.93 6.16 6.05 5.91 6.05 5.91 Bank’s effectiveness in South Sudan? To what extent do you believe the World Bank's staff is well prepared (e.g., skills and knowledge) to 5.81 6.51 6.25 6.58 6.31 6.37 6.16 6.69 6.60 5.79 6.38 6.24 help South Sudan solve its most complicated development challenges? Overall the World Bank currently plays a relevant 5.89 6.16 6.16 6.17 6.05 6.30 5.96 6.59 6.09 6.29 6.02 6.48 role in development in South Sudan The World Bank’s work is aligned with what I 5.82 6.42 6.08 6.42 5.94 6.49 6.02 6.47 6.21 6.11 6.15 6.23 consider the development priorities for South Sudan Responsiveness 5.53 5.69 5.45 6.05 5.48 5.79 5.46 5.90 5.52 5.77 5.63 5.54 Openness 5.60 5.75 5.62 6.41 5.57 6.18 5.83 5.81 5.76 5.98 6.00 5.44 Collaboration with groups outside of the 5.90 6.36 6.01 6.83 5.84 6.74 6.32 6.02 6.31 6.02 6.19 6.29 Government Collaboration with the Government 6.62 6.73 6.64 7.06 6.54 7.02 6.78 6.67 6.66 6.93 6.62 7.02 Collaboration with other donors 6.98 6.86 6.94 6.47 6.36 7.46 6.94 6.58 6.69 7.12 6.78 6.93 To what extent does the World Bank’s work help to 5.68 6.51 6.15 6.27 6.12 6.29 5.91 6.75 6.16 6.23 6.28 5.96 achieve development results in South Sudan? The World Bank's financial instruments meet the 5.28 5.55 5.14 6.29 5.36 5.61 5.35 5.66 5.67 5.02 5.35 5.72 needs of South Sudan The World Bank meets South Sudan’s needs for 5.73 5.74 5.45 6.20 5.43 5.98 5.65 5.63 5.54 5.88 5.77 5.36 knowledge services The Word Bank are adaptable to South Sudan’s specific development challenges and country 5.96 5.45 5.57 5.74 5.67 5.53 5.23 6.29 5.63 5.59 5.66 5.50 circumstances Overall, how significant a contribution do you believe the World Bank’s knowledge work and 6.12 6.70 6.37 6.93 6.34 6.79 6.32 6.91 6.72 6.12 6.46 6.69 activities make to development results in your country?how would you rate the technical quality of Overall, the World Bank's knowledge work and activities? 6.25 6.88 6.55 6.90 6.85 6.36 6.41 7.07 6.63 6.68 6.75 6.40 Where country systems are adequate, the World 6.43 5.95 6.00 6.80 6.52 5.67 5.83 6.88 6.27 6.11 6.31 5.94 Bank makes appropriate use of them Yellow highlight indicates significant difference between Yes and No mean. 83 Appendix D: South Sudan FY 2013 Questionnaire World Bank Client Survey FY13 – Republic of South Sudan The World Bank is interested in gauging the views of clients and partners who are either involved in development in South Sudan or who observe activities related to social and economic development. The following survey is meant to give the World Bank’s team that works in South Sudan, greater insight into how the Bank’s work is perceived. This is one tool the World Bank uses to assess the views of its critical stakeholders. With this understanding, the World Bank hopes to develop more effective strategies, outreach and programs that support development in South Sudan. The World Bank commissioned an independent firm to oversee the logistics of this effort in South Sudan. This ensures anonymity and confidentiality. We hope you’ll be candid. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING SOUTH SUDAN A1. In general would you say that South Sudan is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure The World Bank Republic of South Sudan Country Survey 2013 SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in South Sudan. Please identify which of the following you consider the most important development priorities in South Sudan? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 19 Education assistance) 2 Transport (e.g., roads, bridges, transportation) 20 Poverty reduction 3 Security/stabilization/reconstruction 21 Food security Public sector governance/ reform (i.e., government 4 effectiveness, public financial management, public 22 Social cohesion expenditure, fiscal system reform) 5 Global/regional integration 23 Climate change (e.g., mitigation, adaptation) 6 Gender 24 Agricultural development 7 Domestic private sector development 25 Trade and exports 8 Foreign direct investment 26 Crime and violence 9 Water and sanitation 27 Economic growth 10 Energy 28 Law and justice (e.g., enforcing law and order) 11 Regional conflict and tensions 29 Regulatory framework 12 Job creation/employment 30 Communicable/non-communicable diseases 13 Rural development 31 Basic infrastructure 14 Financial markets 32 Local governance and institutions 15 Urban development 33 Natural resource management (e.g., oil, gas, mining) 16 Environmental sustainability 34 Anti corruption Equality of opportunity (e.g., elimination of 17 35 Disaster management tribalism and nepotism) 18 Health 36 Information and communications technology 85 The World Bank Republic of South Sudan Country Survey 2013 SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in South Sudan? (Choose no more than THREE) 1 Water and sanitation 19 Security/stabilization/reconstruction Equality of opportunity (e.g., elimination of 2 20 Anti corruption tribalism and nepotism) 3 Economic growth 21 Domestic private sector development 4 Climate change (e.g., mitigation, adaptation) 22 Foreign direct investment 5 Regional conflict and tensions 23 Energy Public sector governance/ reform (i.e., government 6 Global/regional integration 24 effectiveness, public financial management, public expenditure, fiscal system reform) 7 Gender 25 Social cohesion 8 Rural development 26 Education 9 Urban development 27 Natural resource management (e.g., oil, gas, mining) 10 Regulatory framework 28 Environmental sustainability 11 Local governance and institutions 29 Health 12 Basic infrastructure 30 Agricultural development Social protection (e.g., pensions, targeted 13 31 Disaster management social assistance) 14 Law and justice (e.g., enforcing law and order) 32 Job creation/employment 15 Transport (e.g., roads, bridges, transportation) 33 Financial markets 16 Crime and violence 34 Trade and exports 17 Communicable/non-communicable diseases 35 Food security 18 Information and communications technology 86 The World Bank Republic of South Sudan Country Survey 2013 SECTION A: GENERAL ISSUES A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in South Sudan? (Choose no more than THREE) 1 Energy 18 Social cohesion Public sector governance/ reform (i.e., government 2 Gender 19 effectiveness, public financial management, public expenditure, fiscal system reform) Equality of opportunity (e.g., elimination of 3 20 Domestic private sector development tribalism and nepotism) 4 Global/regional integration 21 Job creation/employment Social protection (e.g., pensions, targeted social 5 22 Agricultural development assistance) 6 Climate change (e.g., mitigation, adaptation) 23 Food security 7 Anti corruption 24 Transport (e.g., roads, bridges, transportation) 8 Disaster management 25 Security/stabilization/reconstruction 9 Regional conflict and tensions 26 Education 10 Rural development 27 Natural resource management (e.g., oil, gas, mining) 11 Foreign direct investment 28 Environmental sustainability 12 Urban development 29 Health 13 Water and sanitation 30 Basic infrastructure 14 Trade and exports 31 Law and justice (e.g., enforcing law and order) 15 Information and communications technology 32 Local governance and institutions 16 Regulatory framework 33 Crime and violence 17 Communicable/non-communicable diseases 34 Financial markets PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 87 The World Bank Republic of South Sudan Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B1. How familiar are you with the work of the World Bank in South Sudan, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank’s effectiveness in South Sudan, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not effective at all Very effective Don't know B3. To what extent do you believe the World Bank's staff is well prepared (e.g., skills and knowledge) to help South Sudan solve its most complicated development challenges, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 To a very significant To no degree at all Don't know degree B4. When thinking about how the World Bank can have the most impact on development results in South Sudan, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in South Sudan? (Choose no more than THREE) Social protection (e.g., pensions, targeted social Equality of opportunity (e.g., elimination of tribalism 1 19 assistance) and nepotism) 2 Security/stabilization/reconstruction 20 Regional conflict and tensions Public sector governance/ reform (i.e., government 3 effectiveness, public financial management, public 21 Health expenditure, fiscal system reform) 4 Transport (e.g., roads, bridges, transportation) 22 Education 5 Poverty reduction 23 Food security 6 Global/regional integration 24 Climate change (e.g., mitigation, adaptation) 7 Gender 25 Agricultural development 8 Crime and violence 26 Trade and exports 9 Rural development 27 Economic growth 10 Domestic private sector development 28 Law and justice (e.g., enforcing law and order) 11 Foreign direct investment 29 Local governance and institutions 12 Water and sanitation 30 Regulatory framework 13 Energy 31 Communicable/non-communicable diseases 14 Social cohesion 32 Basic infrastructure 15 Job creation/employment 33 Natural resource management (e.g., oil, gas, mining) 16 Financial markets 34 Information and communications technology 17 Urban development 35 Anti corruption 18 Environmental sustainability 36 Disaster management 88 The World Bank Republic of South Sudan Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B5. When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in South Sudan? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Financial resources: investment lending Financial resources: policy based lending / budget 2 support to the Government 3 Mobilizing third party financial resources 4 Technical assistance 5 Policy advice 6 Donor coordination 7 Data 8 Training/capacity building 9 Studies/analyses 10 Convening/facilitating Linkage to non-Bank expertise (e.g., South-South 11 knowledge sharing) 12 Strategy formulation (e.g., PRSP assistance) 13 Other (please specify):______________________ 14 Don’t know B6. Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in South Sudan? (Choose no more than TWO) 1 Imposing technocratic solutions without regard to political realities 2 Not exploring alternative policy options 3 Too bureaucratic in its operational policies and procedures 4 Staff too inaccessible 5 Arrogant in its approach 6 Not client focused 7 The credibility of its knowledge/data 8 Not willing to honestly criticize policies and reform efforts in the country 9 Its advice and strategies do not lend themselves to practical problem solving 10 Too influenced by developed countries 11 Not enough public disclosure of its work 12 World Bank processes too slow and complex 13 Not aligned with country priorities 14 Not aligned with other donors’ work 15 Not collaborating enough with non-state actors 16 Not adequately sensitive to political/social realities in South Sudan 17 Not focused enough on issues that are unique to post-conflict countries 18 Inadequate number of World Bank staff members located in the country 19 Other (please specify): __________________________________________________ 89 The World Bank Republic of South Sudan Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B7. Which World Bank instruments do you believe are the MOST effective in reducing poverty in South Sudan? (Choose no more than TWO) 1 Capacity development 2 Policy based lending / budget support to the Government 3 Knowledge products/services (analytical work, studies, surveys, etc.) 4 Investment lending (financing specific projects) 5 Technical assistance (advice, best practice, international experience, etc.) 6 Trust Fund management 7 Co-financing arrangements (i.e., with other donors) 8 Sector-wide approaches 9 Emergency Recovery lending 10 Other (please specify): __________________________________________________ 11 Don’t know B8. To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to “global public goods” (e.g., climate change, communicable diseases, international financial systems, trade, etc.), on a ten point scale? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree B9. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 1 NGOs 2 Local Government 3 Beneficiaries 4 Private sector 5 Community Based Organizations (CBOs) 6 Donor community 7 Foundations 8 Academia/think tanks/research institutes 9 Parliament 10 Media 11 Faith based organizations 12 UN and regional peace keeping forces 13 Emerging donors 14 UN agencies, the African Union Regional organizations (e.g., Inter-Governmental Authority on Development (IGAD), East African 15 Community (EAC), Common Market for Eastern and Southern Africa (COMESA)) 16 Other (please specify): __________________________ 90 The World Bank Republic of South Sudan Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK To what extent do you agree with the following statements about the World Bank’s work in South Sudan, on a ten point scale? Strongly Strongly Don't disagree agree know Overall the World Bank currently plays a relevant B10 1 2 3 4 5 6 7 8 9 10 role in development in South Sudan The World Bank’s work is aligned with what I B11 1 2 3 4 5 6 7 8 9 10 consider the development priorities for South Sudan The World Bank supports programs and strategies B12 1 2 3 4 5 6 7 8 9 10 that are realistic for South Sudan The World Bank treats clients and stakeholders in B13 1 2 3 4 5 6 7 8 9 10 South Sudan with respect To what extent is the World Bank an effective development partner in South Sudan, in terms of each of the following? To no To a very Don't degree at significant know all degree B14 Responsiveness 1 2 3 4 5 6 7 8 9 10 Flexibility (in terms of the institution’s products and B15 1 2 3 4 5 6 7 8 9 10 services) Flexibility (in terms of changing country B16 1 2 3 4 5 6 7 8 9 10 circumstances) B17 Being inclusive 1 2 3 4 5 6 7 8 9 10 B18 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10 B19 Staff accessibility 1 2 3 4 5 6 7 8 9 10 B20 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10 Collaboration with groups outside of the B21 1 2 3 4 5 6 7 8 9 10 Government (e.g., NGOs, academia, private sector) B22 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10 B23 Collaboration with other donors 1 2 3 4 5 6 7 8 9 10 B24 Follow through over time 1 2 3 4 5 6 7 8 9 10 91 The World Bank Republic of South Sudan Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B25. When World Bank assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more than THREE) 1 The World Bank works too slowly 2 The Government works inefficiently 3 There is not an adequate level of citizen/civil society participation 4 Poor donor coordination 5 The World Bank does not do adequate follow through/follow-up 6 Lack of/inadequate levels of capacity in Government 7 Political pressures and obstacles 8 Reforms are not well thought out in light of country challenges 9 The World Bank is not sensitive enough to political/social realities on the ground 10 Ongoing conflict and instability 11 Inadequate funding 12 Other (please specify): ________________________________________ PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 92 The World Bank Republic of South Sudan Country Survey 2013 SECTION C: WORLD BANK EFFECTIVENESS AND RESULTS How effective do you believe the World Bank is in terms of the work it does in the following areas of development in South Sudan, on a ten point scale? Not effective Very Don't at all effective know C1 Anti corruption 1 2 3 4 5 6 7 8 9 10 C2 Information and communications technology 1 2 3 4 5 6 7 8 9 10 C3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10 C4 Crime and violence 1 2 3 4 5 6 7 8 9 10 C5 Regional conflict and tensions 1 2 3 4 5 6 7 8 9 10 C6 Law and justice (e.g., enforcing law and order) 1 2 3 4 5 6 7 8 9 10 C7 Urban development 1 2 3 4 5 6 7 8 9 10 C8 Environmental sustainability 1 2 3 4 5 6 7 8 9 10 C9 Regulatory framework 1 2 3 4 5 6 7 8 9 10 C10 Basic infrastructure 1 2 3 4 5 6 7 8 9 10 C11 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10 C12 Poverty reduction 1 2 3 4 5 6 7 8 9 10 C13 Gender 1 2 3 4 5 6 7 8 9 10 C14 Domestic private sector development 1 2 3 4 5 6 7 8 9 10 C15 Foreign direct investment 1 2 3 4 5 6 7 8 9 10 C16 Local governance and institutions 1 2 3 4 5 6 7 8 9 10 C17 Water and sanitation 1 2 3 4 5 6 7 8 9 10 C18 Trade and exports 1 2 3 4 5 6 7 8 9 10 C19 Economic growth 1 2 3 4 5 6 7 8 9 10 C20 Energy 1 2 3 4 5 6 7 8 9 10 C21 Disaster management 1 2 3 4 5 6 7 8 9 10 Public sector governance/ reform (i.e., government C22 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10 expenditure, fiscal system reform) C23 Job creation/employment 1 2 3 4 5 6 7 8 9 10 C24 Social cohesion 1 2 3 4 5 6 7 8 9 10 C25 Financial markets 1 2 3 4 5 6 7 8 9 10 Equality of opportunity (e.g., elimination of tribalism C26 1 2 3 4 5 6 7 8 9 10 and nepotism) C27 Health 1 2 3 4 5 6 7 8 9 10 C28 Rural development 1 2 3 4 5 6 7 8 9 10 C29 Global/regional integration 1 2 3 4 5 6 7 8 9 10 C30 Food security 1 2 3 4 5 6 7 8 9 10 C31 Education 1 2 3 4 5 6 7 8 9 10 C32 Security/stabilization/reconstruction 1 2 3 4 5 6 7 8 9 10 Social protection (e.g., pensions, targeted social C33 1 2 3 4 5 6 7 8 9 10 assistance) C34 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10 C35 Agricultural development 1 2 3 4 5 6 7 8 9 10 C36 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10 93 The World Bank Republic of South Sudan Country Survey 2013 SECTION C: WORLD BANK EFFECTIVENESS AND RESULTS C37. To what extent does the World Bank’s work help to achieve development results in South Sudan, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree C38. To what extent does the World Bank help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in South Sudan, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank in South Sudan, on a ten point scale? Strongly Strongly Don't disagree agree know The World Bank's financial instruments (i.e., investment lending, Development Policy C39 1 2 3 4 5 6 7 8 9 10 Loan, Trust Funds, Program 4 Result, etc.) meet the needs of South Sudan The World Bank meets South Sudan’s needs C40 for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10 analysis, data, technical assistance) PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 94 The World Bank Republic of South Sudan Country Survey 2013 SECTION D: THE WORLD BANK’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never D2. When thinking about the development challenges in South Sudan, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE) Public sector governance/ reform (i.e., government 1 effectiveness, public financial management, public 19 Urban development expenditure, fiscal system reform) 2 Gender 20 Education 3 Social cohesion 21 Crime and violence 4 Domestic private sector development 22 Global/regional integration 5 Foreign direct investment 23 Information and communications technology 6 Water and sanitation 24 Local governance and institutions 7 Trade and exports 25 Transport (e.g., roads, bridges, transportation) 8 Energy 26 Agricultural development Natural resource management (e.g., oil, gas, 9 Regional conflict and tensions 27 mining) 10 Disaster management 28 Job creation/employment Social protection (e.g., pensions, targeted social 11 29 Health assistance) 12 Climate change (e.g., mitigation, adaptation) 30 Economic growth 13 Poverty reduction 31 Rural development 14 Law and justice (e.g., enforcing law and order) 32 Food security 15 Security/stabilization/reconstruction 33 Environmental sustainability 16 Anti corruption 34 Regulatory framework 17 Financial markets 35 Basic infrastructure Equality of opportunity (e.g., elimination of tribalism 18 36 Communicable/non-communicable diseases and nepotism) 95 The World Bank Republic of South Sudan Country Survey 2013 SECTION D: THE WORLD BANK’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In South Sudan, how effective do you believe the World Bank’s knowledge work and activities are at: Not Very Don't effective effective know at all D3 Enhancing your knowledge and/or skills 1 2 3 4 5 6 7 8 9 10 D4 Contributing to good policy making 1 2 3 4 5 6 7 8 9 10 Providing support for program D5 1 2 3 4 5 6 7 8 9 10 implementation In South Sudan, to what extent do you believe that the World Bank’s knowledge work and activities: To no To a very Don't degree at significant know all degree D6 Are timely 1 2 3 4 5 6 7 8 9 10 Include appropriate level of stakeholder D7 1 2 3 4 5 6 7 8 9 10 involvement during preparation Are relevant to South Sudan's development D8 1 2 3 4 5 6 7 8 9 10 priorities D9 Provide feasible recommendations 1 2 3 4 5 6 7 8 9 10 Are source of relevant information on global D10 1 2 3 4 5 6 7 8 9 10 good practices Are accessible (well written and easy to D11 1 2 3 4 5 6 7 8 9 10 understand) D12 Are useful in terms of the work you do 1 2 3 4 5 6 7 8 9 10 D13 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10 D14 Are appropriately translated 1 2 3 4 5 6 7 8 9 10 Are adaptable to South Sudan’s specific D15 development challenges and country 1 2 3 4 5 6 7 8 9 10 circumstances D16. Overall, how significant a contribution do you believe the World Bank’s knowledge work and activities make to development results in your country, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not significant at all Very significant Don't know D17. Overall, how would you rate the technical quality of the World Bank's knowledge work and activities, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Very low Very high Don't know technical quality technical quality 96 The World Bank Republic of South Sudan Country Survey 2013 SECTION E: WORKING WITH THE WORLD BANK To what extent do you agree/disagree with the following statements, on a ten point scale? Strongly Strongly Don't disagree agree know E1 The World Bank disburses funds promptly 1 2 3 4 5 6 7 8 9 10 The World Bank effectively monitors and E2 evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10 supports The World Bank's approvals and reviews are E3 1 2 3 4 5 6 7 8 9 10 done in a timely fashion The World Bank's “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10 requirements are reasonable The World Bank imposes reasonable E5 1 2 3 4 5 6 7 8 9 10 conditions on its lending Working with the World Bank increases South E6 1 2 3 4 5 6 7 8 9 10 Sudan’s institutional capacity The World Bank ensures consistency and E7 1 2 3 4 5 6 7 8 9 10 continuity through staff changes The World Bank's teams and visits are well E8 1 2 3 4 5 6 7 8 9 10 coordinated Where country systems (e.g., procurement, financial management, etc.) are adequate, E9 1 2 3 4 5 6 7 8 9 10 the World Bank makes appropriate use of them The World Bank provides effective E10 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10 projects) E11. To what extent do you believe the World Bank is adequately staffed in South Sudan, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 97 The World Bank Republic of South Sudan Country Survey 2013 SECTION F: THE FUTURE ROLE OF THE WORLD BANK IN SOUTH SUDAN F1. How significant a role do you believe the World Bank SHOULD play in South Sudan’s development in the near future, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not a significant Very significant Don't know role at all role F2. Which of the following SHOULD the World Bank do to make itself of greater value in South Sudan? (Choose no more than TWO) 1 Focus primarily on advocacy issues 2 Improve the quality of its experts as related to South Sudan’s specific challenges 3 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, and other terms) 4 Reach out more to groups outside of government 5 Reduce the complexity of obtaining World Bank financing 6 Ensure greater selectivity in its work 7 Provide more adequate data/knowledge/statistics/figures on South Sudan’s economy 8 Offer more innovative financial products 9 Offer more innovative knowledge services 10 Work faster 11 Increase the level of World Bank staffing in South Sudan’s office 12 Other (please specify): ______________________________________________ F3. Below is a list of development priorities in South Sudan. Please answer the following questions: A. Which THREE areas below would B. Which THREE areas Choose no more than THREE for each benefit most from the World Bank below would benefit column playing a leading role among most from other donors international partners in South Sudan? in South Sudan? 1 Building capacity of state institutions 2 Strengthening public financial management Strengthening conflict resolution 3 mechanisms 4 Increasing access to justice systems 5 Strengthening security mechanisms 6 Reducing violence 7 Increasing access to basic services 8 Building social safety nets 9 Generating jobs 10 Improving livelihoods 11 Increasing cohesion Stimulating dialogue to promote peace and 12 stability 98 The World Bank Republic of South Sudan Country Survey 2013 SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in South Sudan? (Choose no more than TWO) 1 Local newspapers 2 International newspapers 3 Local radio 4 International radio 5 Local television 6 International television 7 Periodicals 8 Internet 9 Social media (Facebook, Twitter, YouTube) 10 Blogs 11 Mobile phones 12 Instant messaging 13 Other (please specify): ______________________________________________ G2. How would you prefer to receive information from the World Bank? (Choose no more than TWO) 1 World Bank website 2 Direct contact with World Bank (i.e., face to face meetings/discussions) 3 e-newsletters 4 Instant messaging 5 World Bank seminars/workshops/conferences 6 World Bank publications and other written materials 7 Mobile phones 8 Social media (Facebook, Twitter, YouTube) 9 Blogs 10 Other (please specify): ______________________________________________ Are you aware of the World Bank’s Access to Information Policy under which the Bank will G3 Yes No now disclose any information in its possession that is not on a list of exceptions? Have you requested information from the World Bank on its activities in the past year? G4 Yes No (If YES please go to Question G5; if NO please go to G6) G5 Were you able to obtain this information? Yes No G6 Do you have access to the Internet? Yes No G7 Do you use/have you used the World Bank website? Yes No 99 The World Bank Republic of South Sudan Country Survey 2013 SECTION G: COMMUNICATION AND INFORMATION SHARING G8. Which do you primarily use? (Please mark only ONE response) 1 The World Bank’s country website (www.worldbank.org/en/country/southsudan) 2 The World Bank’s main website (www.worldbank.org) G9. Which Internet connection do you use primarily when visiting a World Bank website? 1 High speed 2 Dial-up 3 I do not have access to the Internet Please rate how much you agree with the following statements, on a ten point scale. Strongly Strongly Don't disagree agree know I use/consult World Bank data more currently than I did G10 1 2 3 4 5 6 7 8 9 10 a few years ago I find the World Bank websites easy to navigate. (Only G11 1 2 3 4 5 6 7 8 9 10 answer if you have used a World Bank website) I find the information on the World Bank’s websites G12 useful. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10 website) When I need information from the World Bank I know G13 how to find it (e.g., whom to call, where to reach them, 1 2 3 4 5 6 7 8 9 10 etc.) The World Bank is responsive to my information G14 1 2 3 4 5 6 7 8 9 10 requests and inquiries PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 100 The World Bank Republic of South Sudan Country Survey 2013 SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Please mark only ONE response) 1 Office of the President, Prime Minister 2 Office of Minister 3 Office of Parliamentarian 4 Employee of a Ministry, Ministerial Department or Implementation Agency 5 Consultant/Contractor working on World Bank supported Project/Program 6 Project Management Unit (PMU) overseeing implementation of project 7 Local Government Office or Staff 8 Bilateral Agency 9 Multilateral Agency 10 Private Sector Organization 11 Private Foundation 12 Financial Sector/Private Bank 13 NGO 14 Community Based Organization 15 Media (Press, Radio, TV, Web, etc.) 16 Independent Government Institution (i.e., Regulatory Agency, Central Bank/oversight institution) 17 Trade Union 18 Faith-Based Group 19 Academia/Research Institute/Think Tank 20 Judiciary Branch 21 Self employed 22 Other (please specify): ________________________ H2. Please identify the primary specialization of your work. (Please mark only ONE response) 1 Agriculture/ rural development / food security 10 Law and justice / regulatory framework Natural resource management / environmental 2 Climate change / disaster management 11 sustainability Private sector development / foreign direct 3 Education 12 investment Public sector governance / public financial 4 Energy 13 management / anti corruption 5 Financial markets / banking 14 Social protection 6 Gender / equality of opportunity 15 Transport Health / communicable/non-communicable 7 16 Urban development diseases 8 Information and communications technology 17 Water and sanitation 9 Job creation/employment 18 Other (please specify): _________________________ 101 The World Bank Republic of South Sudan Country Survey 2013 SECTION H: BACKGROUND INFORMATION H3. Currently, do you professionally collaborate/work with the World Bank in your country? 1 Yes 2 No H4. Which of the following describes most of your exposure to the World Bank in South Sudan? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank reports/data 3 Engage in World Bank related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank website for information, data, research, etc. H5. Which best represents your current geographic location? 1 Greater Bahr al-Ghazal 2 Greater Equatoria 3 Greater Upper Nile Thank you for completing the survey! 102