The World Bank Social Assistance Project (P151442) REPORT NO.: RES35706 RESTRUCTURING PAPER ON A PROPOSED PROJECT RESTRUCTURING OF SOCIAL ASSISTANCE PROJECT APPROVED ON JUNE 3, 2016 TO KINGDOM OF LESOTHO SOCIAL PROTECTION & JOBS AFRICA Regional Vice President: Hafez M. H. Ghanem Country Director: Marie Françoise Marie Nelly Regional Director: Dena Ringold Practice Manager: Iffath Anwar Sharif Task Team Leader: Victoria Monchuk The World Bank Social Assistance Project (P151442) ABBREVIATIONS AND ACRONYMS BRAC Building Resources Across Communities CBT Community Based Trageting CERC Contingent Emergency Response Component CGP Child Grant Program CMS Continous Multipurpose Household Survey CRS Catholic Relief Services DLI Disbursement Linked Indicator EU European Union FAO Food and Agriculture Organization GRM Grievance Redress Mechanism ID Identity IDA International Development Association IMIS Integrated Management Information System ISR Interim Status and Results Report MIS Management Information System MoF Ministry of Finance MoHA Minisry of Home Affairs MoSD Ministry of Social Development NGO Non-Governmental Organization NISSA National Information System for Social Assistance OAP Old Age Pension program OP Operational Policy OVC Orphan and Vulnerable Children program PA Public Assistance program PDO Project Development Objective PIU Project Implementing Unit PS Principal Secretary SAP Social Assistance Project UNICEF United Nations International Children's Emergency Fund WFP World Food Program The World Bank Social Assistance Project (P151442) BASIC DATA Product Information Project ID Financing Instrument P151442 Investment Project Financing Original EA Category Current EA Category Not Required (C) Not Required (C) Approval Date Current Closing Date 03-Jun-2016 30-May-2020 Organizations Borrower Responsible Agency Ministry of Finance Ministry of Social Development,Ministry of Finance Project Development Objective (PDO) Original PDO The objective of the proposed project is to support the Government of Lesotho in improving the efficiency and equity of selected social assistance programs. Current PDO The objective of the Project is to support the GoL in improving the efficiency, equity and shock responsive function of selected Social Assistance programs and, in the event of an Eligible Crisis or Emergency, to provide immediate and effective response to said Eligible Crisis or Emergency. OPS_TABLE_PDO_CURRENTPDO Summary Status of Financing Net Ln/Cr/Tf Approval Signing Effectiveness Closing Commitment Disbursed Undisbursed IDA-59320 06-Dec-2016 02-Feb-2017 24-Feb-2017 30-May-2020 20.00 13.79 6.51 IDA-58340 03-Jun-2016 15-Jun-2016 12-Jul-2016 30-May-2020 20.00 7.38 12.26 The World Bank Social Assistance Project (P151442) Policy Waiver(s) Does this restructuring trigger the need for any policy waiver(s)? No The World Bank Social Assistance Project (P151442) I. PROJECT STATUS AND RATIONALE FOR RESTRUCTURING A. Project Status The original US$20 million IDA Credit for the SAP, which was approved on June 3, 2016 and became effective on July 12, 2016, was complemented by an Additional Financing credit of US$20 million approved on December 3, 2016 and effective as of February 24, 2017. The project is expected to close on May 30, 2020 and had its Mid-Term Review in December 10-14, 2018. As of September 2019, the project was 53 percent disbursed. The PDO rating was recorded in the latest ISR from November 2019 as Moderately Satisfactory while the Implementation Progress rating was Moderately Unsatisfactory. The project is a Category C project and does not trigger any safeguards policies. The fiduciary risk is rated moderate while overall risk rating is also moderate. The SAP covers two main results areas: (i) Improved administrative efficiency of social assistance programs; and (ii) improved equity of social assistance programs. These are organized around four key reforms areas of social assistance programs in Lesotho: (i) the expansion of the Child Grant Program (CGP); (ii) the harmonization of targeting, enrollment, payment and grievance redress mechanisms of the three main social assistance programs managed by the Ministry of Social Development (MoSD); (iii) the modernization of the Old Age Pension (OAP), (iv) and the strengthening of the shock-responsive functions of the social protection system through the expansion of the National Information System for Social Assistance (NISSA), and the provision of emergency assistance in case of an emergency. The Project's implementation status by component is as follows: Component 1: Strengthening administrative efficiency, equity and shock-responsive function of selected social assistance programs – USD 30.5 million Activities supported under this component cover two results areas: (i) Improved administrative efficiency of selected social assistance programs, and (ii) Increased equity of selected social assistance programs. Under Result Area 1: Improved administrative efficiency of selected social assistance programs, the status of implementation of planned activities is as follows: a. Support to Government’s ongoing crisis response efforts through existing social protection systems: i. The Additional Financing included a retroactive DLI 21 “The Ministry of Social Development provided cash emergency relief to poor and vulnerable households through existing social protection mechanisms” to support such use of the social assistance system to provide emergency relief through emergency M500 top ups (per quarter for the last quarter of 2016 from its own budget) to 26,825 CGP beneficiaries households in crisis affected areas (36 councils). These top ups combined with support from other donors (WFP, FAO, CRS, and World Vision) helped households better cope with the negative effects of the 2015-2016 El-Niño induced drought, one of the most severe over the past few decades. This contributed to the reduction of the number of households in survival deficit by as many during that period. DLI 21 which represented 35 percent of the additional financing was achieved in 2017 and disbursed. It was also complemented with additional support in the form of top-up to 25,010 CGP beneficiary households for two quarters in 2017 (see Component 2 implementation status below). ii. As of August 2019, the NISSA-CBT enrollment and registration system covers 100% of all rural community councils and plans to scale up to half (6) of the 12 urban councils before March 2020. To date a database of all rural households exists with the ability of distinguish the poverty status of each using the method of Community Based Targeting (CBT) verified by a proxy-means formula. iii. The new NISSA registry has been used in three occasions to respond better to shocks. First, DfID supported aid used NISSA in 2012 to identify households with children in response to the drought emergency. Second, DMA used NISSA data to identify households who received food support in by the Chinese government during the 2015/16 El Nino. Third, the humanitarian partners (WFO, ECHO, CRS, Unicef) use the NISSA data during their June-August pre-drought emergency support in 4 affected areas. The World Bank Social Assistance Project (P151442) b. Consolidation and harmonization of operational procedures of selected social assistance programs: i. Consolidation of the OVC Post Primary Bursary and the OVC Bursary Scheme: The consolidation process between the two programs was successfully achieved in 2017 triggering disbursement under DLI 3 “Post- Primary OVC Bursary was consolidated in the OVC Bursary Scheme.“ The SAP provided technical support and resources through the recruitment and training of data clerks to carrying out the cross-check of the beneficiary databases and the additional workload induced by the merger of the two programs. The Post- Primary program is now fully integrated into the OVC bursary scheme. ii. Improved coordination of selected social assistance programs: This represent one of the areas of least progress under the progress. Challenges came mostly from the complexity of the reforms implied by the harmonization of the OVC bursary program, the Public Assistance program (PA) and the Child Grant Program (CGP). As of September 2019, there has been good progress in developing the Integrated MIS for the OVC and CGP but the modules for the PA are still under development and the system is not yet used by the programs. Also, the operational procedures for a harmonized payment system for the CGP and the PA is being developed and will be rolled out for CGP and PA in five districts and five community councils in October but will not yet be fully operational at scale before project closing. The MoSD is also currently developing the framework for a GRM system for the social assistance programs. c. Strengthened institutional capacity of MoSD: The Ministry created a new Department of Social Assistance and filled all managerial positions as agreed, in fulfillment of the requirements for the achievement of DLI 6 “Key managerial positions of the Social Assistance Department have been included in the Payroll System” eventually in December 2018. d. Improved administrative and delivery processes of the OAP: under this result, two main activities were planned: (i) improvement to the OAP business processes, and (ii) the design and implementation of a new payment system for the program. The project supported the technical assistance which: i. developed new operational procedures manuals that reengineered the OAP business processes. Step-wise procedural guidelines for how to implement the new business processes are currently under development and the manuals are expected to be adopted by December 2019; ii. proposed amendments to the existing regulations to introduce the national ID as a requirement for new OAP applicants going forward. The proposed regulation has been signed and published in the Lesotho Gazette on May 10, 2019. There is already an existing regulation which stated that the national ID card would be the only accepted form of identification for beneficiaries going forward. The operationalization of the ID requirements will be carefully outlined in the manual and procedural guidelines (bullet above) and has already started to be used by the program as of July 2019; iii. developed improvements to the existing OAP management information system (MIS) to ensure better data capture and cross-match between the OAP database, the Civil Service Pension database and the national civil registry. These efforts led to the achievement of DLI 2 “Data cross matching mechanism between the OAP and the Civil Service Pensions databases was established”, DLI 8 “100% of OAP beneficiaries found to be ineligible through the regular cross checks with Civil Service Pensions databases are eliminated from the OAP roster” and DLI 9 “100% of ineligible OAP recipients detected till June 30, 2017 eliminated as a result of the new OAP proof of life verification requirements applied to all current beneficiaries”. DLI 18 “100% of ineligible OAP recipients detected till June 30, 2019 eliminated as a result of the new OAP proof of life verification requirements applied to all current beneficiaries” is estimated to be fully achieved in January 2020 after the planned Proof of Life census and data clean-up exercise has been completed. iv. Early on little progress was made on improving the payment system due to lack of ownership from the Pension Department. While the sequencing of activities that would lead to the development of a new payment system has been agreed upon, the Pension Department failed to organize the kick The World Bank Social Assistance Project (P151442) off workshop with stakeholders to validate the terms of reference of the activity, that would kick- start the process. The request for proposals was eventually launched in June 2019, which leaves little time to develop and implement the new payment system and thus achieve DLI 14 “At least 30% of payments to OAP beneficiaries are paid through the new OAP payment system” before the closing of the Project in May 2020. However, as of August 2019 the payment expert consultants are in the process of developing the new payment system which will allow beneficiaries to choose which type of payment modality suits then best including e-payments, bank transfers, or cash. While the new payment system will not be fully implemented before project closing a pilot is planned and the Pensions Department will have to prepare a roll-out plan for its scaled operationalization. Under Result Area 2: Increased equity of selected social assistance programs, the implementation status of the main activities is as follows: a. Expansion of the registry of poor households through the NISSA: With technical assistance from the UNICEF/EU- funded NISSA program, the MoSD designed, tested and adopted the NISSA Community-based targeting methodology, which led to the achievement of DLI 1 “The NISSA-CBT targeting approach was designed and tested.” Despite delays in implementing activities supporting the expansion of the NISSA, the registry reached 75 percent of community councils in early 2018, leading to the achievement of DLI 15: “The coverage of NISSA CBT registry reached at least 75% of Community Councils in the country”. As of August 2019, the NISSA covers 100% of all rural community councils and plans to scale up to half (6) of the 12 urban councils before March 2020. b. Expansion of the coverage of the CGP: coverage of the CGP reached 42,000 households in August 2019, leading to the achievement of DLI 5: “Enrollment of number of households in CGP reached at least 38,000 households”. However, the expected number of households enrolled as of June 2018 was 50,000 (DLI 11) and the targets for June 2019 and December 2019 were 60,000 (DLI 16) and 70,000 (DLI 20) households respectively. Delays in expanding the NISSA explain the delay in expanding enrollment into the program and increasing the number of beneficiaries of the CGP. The current projection by the Government is that the CGP will reach 50,000 households before project closing. c. Adoption of harmonized targeting system for the Child Grant Program (CGP), the Orphan and Vulnerable Children Bursary Program (OVC) and the Public Assistance program (PA): This has been the area of least progress under this Component 1. While harmonization of targeting has been achieved for the CGP and the OVC bursary program with the use of the NISSA-CBT as the main targeting tool for both programs, applying the same NISSA-CBT rules for the selection of the Public Assistance program has revealed to be challenging due to its decentralized nature and some resistance at District level. However, consensus have been reached recently among all stakeholders to target PA through the NISSA and the develop relevant guidelines and manuals to that end. d. The data related to the targeting efficiency of social assistance programs (the percentage of beneficiary households which fall in the bottom two wealth quintiles) are not yet available but will be calculated using the 2019 CMS. Overall, of the 21 DLIs supported by the project, nine were fully met as of September 13, 2019 with a total of $17.6 million disbursed out of $30.5 million allocated. The 12 remaining DLIs are delayed and some would only be partially achieved before project closing. Furthermore, there is a lack of clarity on what it means to harmonize delivery systems of the social assistance programs and how to achieve the seven related DLIs (DLIs 4, 7, 10, 12, 13, 17, 19). The detailed status of completion of DLIs is in the tables below. Table 1: Status of DLIs under the responsibility of the Ministry of Social Development The World Bank Social Assistance Project (P151442) DLI DLI # Milestones Outcomes (DLIs) Status allocation ($) DLI 1 The NISSA-CBT targeting approach was designed and tested 1,500,000 Completed and fully disbursed The Ministry of Social Development provided cash emergency DLI 2 relief to poor and vulnerable households through existing 7,100,000 Completed and fully disbursed social protection mechanisms Data cross matching mechanism between the OAP and the Civil DLI 3 1,000,000 Completed and fully disbursed Service Pensions databases was established Post-Primary OVC Bursary was consolidated in the OVC DLI 4 250,000 Completed and fully disbursed Bursary Scheme OVC and PA adopted targeting procedures based on NISSA- Delayed as the PA program is DLI 5 250,000 CBT and categorical filters not yet using the NISSA Enrollment of number of households in CGP reached at least DLI 6 3,000,000 Completed and fully disbursed 38,000 households Key managerial positions of the Social Assistance Department DLI 7 150,000 Completed and fully disbursed have been included in the Payroll System Harmonized procedures of application, enrollment, grievance Delayed because the NISSA DLI 8 150,000 and redress mechanism for CGP, OVC and PA were adopted rolled out late 100% of OAP beneficiaries found to be ineligible through the DLI 9 regular cross checks with Civil Service Pensions databases are Completed and fully disbursed 800,000 eliminated from the OAP roster 100% of ineligible OAP recipients detected till June 30, 2017 DLI 10 eliminated as a result of the new OAP proof of life verification Completed and fully disbursed 2,300,000 requirements applied to all current beneficiaries All new OVC and PA beneficiaries enrolled in the calendar Delayed because the NISSA DLI 11 year must have been selected using the new targeting 500,000 rolled out late procedures Delayed because the NISSA Enrollment of number of households in CGP reached 50,000 DLI 12 3,000,000 rolled out late, will likely be households achieved before closing The coverage of NISSA CBT registry reached at least 75% of DLI 13 2,000,000 Completed and fully disbursed Community Councils in the country Delayed, the CGP and OVC An MoSD integrated MIS (IMIS) for the OVC, PA and CGP is modules are ready but not yet DLI 14 250,000 fully operative functional, the PA modules are under development Delayed, system development in progress and will be piloted DLI 15 MoSD established a unified payment system for CGP and PA 250,000 in 5 districts and 5 community councils in October At least 30% of payments to OAP beneficiaries are paid through Delayed because the payment DLI 16 the new OAP payment system 500,000 system Is not yet ready Delayed because the NISSA Enrollment of number of households in CGP reached 60,000 DLI 17 3,000,000 rolled out late, will not be households achieved before closing The World Bank Social Assistance Project (P151442) DLI DLI # Milestones Outcomes (DLIs) Status allocation ($) At least 75% of payments to CGP and PA are paid through the Delayed because the payment DLI 18 500,000 unified payment system system Is not yet ready 100% of ineligible OAP recipients detected till June 30, 2019 DLI 19 eliminated as a result of the new OAP proof of life verification Delayed, estimated January 1,500,000.00 requirements applied to all current beneficiaries 2020 100% of existing beneficiaries in Year 1 of OVC and PA were Delayed because of delays in DLI 20 500,000 recertified using the harmonized targeting procedure NISSA roll out Delayed because the NISSA DLI 21 Enrollment of number of households in CGP reached 70,000 2,000,000 rolled out late, will not be achieved before closing Total 30,500,000 53% disbursed Component 2: Support for implementation and crisis response – USD 9.5 million Besides supporting technical assistance for the achievement of DLIs under Component 1 and project management, the objective of Component 2 was also to support immediate crisis response and building shock-responsive features of social assistance system. The main activities to be financed under Component 2 were: (i) Directly financing the emergency top ups to the CGP for three quarters; (ii) technical assistance for the achievement of DLIs under Component 1; (iii) Supporting resilience-strengthening social protection interventions; and (iv) Project management. 1) Immediate crisis response On immediate crisis response, the component has directly financed emergency top-up to CGP recipients in the amount of US$1.9 million out of 3.0 million allocated. A total of 27,000 beneficiary households received CGP top-up payments for two consecutive quarters in 2017, to help them mitigate the negative effects of the 2015-2016 El Nino induced drought. 2) Technical assistance for achievement of DLIs under Component 1 The SAP provided technical assistance to: (i) The Old Age Pension (OAP) program, which resulted in: a. The improvement of the program’s business processes and the development of operational procedures manuals. The manual has been prepared and step-wise procedural guidelines for how to implement the new business processes are currently under development and the manuals are expected to be adopted by December 2019; b. The design of improvements to the existing OAP management information system (MIS) and preparation of technical specifications for a new MIS for the program. The consultant started to work in July 2019 and the system is estimated to be developed by January 2020; c. The technical specifications for a new OAP payment system with multiple payment modalities. d. The development of an interface between the OAP database, the Civil Service Pensions database, and the national Civil Registry, to ensure automation of data cross-matching between the three databases. The interface was activated on July 1, 2019 and represents an important accomplishment towards the cleaning of double dippers and deceased pensioners from the OAP database. Besides, even though the interface came relatively late, it supports the achievement of DLI 9 “ 100% of ineligible OAP recipients detected till June 30, 2017 are eliminated as a result of the new OAP proof of life verification requirements applied to all current beneficiaries” and DLI 18 “ 100% of ineligible OAP recipients detected till June 30, 2019 are The World Bank Social Assistance Project (P151442) eliminated as a result of the new OAP proof of life verification requirements applied to all current beneficiaries.” e. The piloting of a proof-of-life process, in partnership with the National Civil Registry Department which resulted in the identification of 4,268 pensioners and the issuance of 856 new IDs to OAP beneficiaries in six pay points across the country. A one-off proof-of-life census which will cover also those beneficiaries who do not yet have national IDs is being planned for the period of November 2019-January 2020. As a result, all OAP beneficiaries which are no longer alive will be dropped from the program payroll. f. Mobile restoration units for the National Civil Registry Department is currently being procured. g. An external financial audit of the OAP is planned for December 2019. h. Capacity development to the MoF pension department in the form of an advisor to the director. (ii) The Ministry of Social Development (MoSD) through: a. The recruitment of data clerks for all districts to support the Orphans and Vulnerable Orphans (OVC) bursary program, following the merger of the program with the Post Primary Bursary Program (previously managed by the Ministry of Development Planning) which increased the work load at district level for the MoSD staff. b. Recruitment of consulting firms to complete the refinement of the Community Development Model (CDM) implementation plan and to develop the safeguards framework documents that were required as the refined CDM design would have triggered OP/BP 4.10 Environmental Assessment, and OP/BP 4.12 Involuntary Resettlement. c. Financing of a Social Assistance module of the next household welfare survey. d. Beneficiary satisfaction surveys. e. Computers, other IT hardware, software and cars. f. Team building and capacity development training and study tours. In fact, most of the technical assistance has focused on supporting the Pensions Department at the Ministry of Finance, because the MoSD was receiving technical support from UNICEF to achieve similar goals as those set under Component 1, as reflected in the DLIs. 3) Supporting the design and implementation of a pilot of livelihoods enhancement activities The Ministry of Social Development developed with the support of UNICEF an implementation plan for a Community Development Model (CDM) which was validated in 2016. While BRAC-USA (an international NGO) delivered a first version of the implementation plan for the CDM in December 2017, lengthy discussions around the contextualization of the model parameters to the Lesotho context caused important delays in implementing the model under the Social Assistance Project. BRAC-USA was contracted under the SAP to provide technical assistance in finalizing the refinement of the CDM design and support the first months of implementation. Several other providers were recruited including a firm to conduct market assessment in the two selected community councils, while a local implementing partner was notified as winner of the bid to support implementation of the program on the ground. Unfortunately, the important delay in starting the implementation of the CDM does not allow enough time for the completion of the program before the closing of the project in May 2020. Therefore, all activities related to the CDM were discontinued in March 2019. 4) Project management Project management suffered from the absence of a project coordinator for almost a year in 2017/2018. This slowed down several activities and negatively impacted project implementation as well as coordination among the various stakeholders of the Project. A project coordinator was eventually recruited in April 2018. The Ministry has kept the Project Implementation Unit limited to three key staff, including a Project Coordinator, a Project Accounts Manager, and a Procurement Specialist. This light structure has proven to have worked well so far. The current configuration of the PIU has kept project implementation cost low. The World Bank Social Assistance Project (P151442) Component 3: Contingent Emergency Response Component (CERC) – USD 0 million Given its nature, no activities have been undertaken under this component, as there was no emergency declaration issued by the Government since the project became effective since the Additional Financing became effective. B. Rationale for Restructuring With reference to the Government request dated April 14, 2019, and while recommitting to the reform agenda supported by the project, the Minister of Finance formally requested an immediate restructuring of the project. The proposed changes were discussed with Government on multiple occasions, most recently during a World Bank mission August 26-31 and October 15-24, 2019. The mid-term review was completed, and it was noted that the project is not progressing as planned. For the seven outstanding DLIs related to the harmonization of social assistance programs (DLIs 4, 7, 10, 12, 13, 17, 19) targets that have proved difficult to achieve including integrating all social safety nets programs in relation to targeting and selection of beneficiaries, improving payments of social benefits to selected beneficiaries to ensure that the payment systems and processes are effective. In addition, there is a need for more clarity on the DLIs supporting the agenda for the harmonization of social assistance programs. The seven DLIs supporting the harmonization agenda create some confusion among MoSD departments responsible for their achievement which has now been delayed by almost to two years. There is a need to streamline these DLIs to ensure their clear understanding and timely achievement before the closing of the Project. Furthermore, the slow rollout of the NISSA has delayed enrollment of new households in the CGP, making it unlikely to achieve some of the targets agreed upon and reflected in DLI 14 (Enrollment in CGP reached 60,000 households) and DLI 20 (enrollment in CGP reached 70,000 households) by closure of the project. However, the Government has confirmed that it remains committed to the expansion of the CGP beyond the project implementation. Further delays were experienced under Component 2 as the Community Development Model (CDM) pilot implementation plan would have to be customized to suit Lesotho’s specific agriculture production context. With a closure in May 2020, there is insufficient time remaining to complete the implementation of the CDM. Therefore, it would be more effective to reallocate the associated resources to other activities to further the reform agenda of social assistance programs and strengthening service delivery by the Ministry of Social Development. To address the above delays, but still achieve the objectives of improving the efficiency, equity and shock- responsiveness of social assistance programs, the Government and the Bank have agreed to deepen the social assistance reform agenda on two aspects: 1. There is a need to expand the NISSA, the national social registry to all rural areas covering the 64 Community Councils as well as to urban areas, which will increase equity of social assistance programs while also ensuring that the country has a strong targeting tool for all social assistance programs and strengthen preparedness for shocks. 2. The harmonization of the operational procedures related to targeting, application, enrollment, payment, and GRM systems need to be completed and a plan for operationalizing the new procedures need to be developed. 3. The Government and the Bank agreed also to further the ongoing reform of the old age pension by ensuring that the newly developed program operational procedures manuals are adopted (by Ministry resolution) and implemented. The World Bank Social Assistance Project (P151442) II. DESCRIPTION OF PROPOSED CHANGES The following proposed changes have been agreed upon with the Government for the remaining duration of the project. The changes to the DLIs are presented in Annex 1. A. Discontinuation of the CDM related activities As mentioned above, given that there is not enough time left to complete the CDM by the project closing date, all CDM- related activities will be discontinued from the project. The balance of US$1,101,242.91 allocated to the CDM activities will be reallocated to support new DLIs and technical assistance to the MoSD, the Pensions Department and the National Identity and Civil Registry Department. B. Revision of the reform agenda for social assistance programs under the Ministry of Social Development Two DLIs to be cancelled:  DLI 14: “Enrollment of number of households in CGP reached 60,000 households”  DLI 20: “Enrollment of number of households in CGP reached 70,000 households” One new DLI introduced New DLI 22: “The coverage of NISSA CBT registry reached 50% of the urban Community Councils in the country” While most of the previously proposed DLIs remain relevant, not all related to the expansion of the Child Grant Program (CGP) can be achieved prior to project closing. Currently the program has enrolled 42,000 beneficiaries and the plan is to reach 50,000 before the end of the project. Achieving DLI 14 and DLI 20 would mean that the program would more than double its number of beneficiaries compared to its baseline level of about 26,000 households. So, the two DLIs will be cancelled and their joint allocation of $5 million will be made available to other activities, one of which is support to the expansion of the National Information System for Social Assistance (NISSA), which is critical to the goal of equity of social assistance programs. As such, a new DLI is being introduced: “The coverage of NISSA-CBT registry reached 50% of the urban Community Councils in the country”. At this point, NISSA has already reaches 100% of coverage in rural Community Councils and the next step is to expand to the 12 urban councils. It is feasible to reach about a half of them urban councils before project closing. Seven DLIs to be consolidated into two:  DLI 4: OVC and PA adopted targeting procedures based on NISSA-CBT and possible categorical filters  DLI 7: Harmonized procedures of application, enrollment, grievance and redress mechanism for CGP, OVC and PA were adopted  DLI 10: All new beneficiaries enrolled in the calendar year must have been selected using the new targeting procedures  DLI 12: An MoSD integrated MIS (IMIS) for the OVC, PA and CGP is fully operative  DLI 13: MoSD established a unified payment system for CGP and PA  DLI 17: At least 75% of payments to CGP and PA are paid through the unified payment system  DLI 19: 100% of existing beneficiaries in Year 1 of OVC and PA were recertified using the harmonized targeting procedure The World Bank Social Assistance Project (P151442) The harmonization of social assistance programs under the MoSD is currently supported by seven DLIs. This has created confusion at the MoSD, which in turn resulted in significant delays in achieving those DLIs. In an effort to streamline and clarify those DLIs, they will all be consolidated into one new (DLI 23) providing sufficient time for its achievement to take place prior to the closing of the Project. This new DLI 23 will aim to achieve the harmonization of the targeting, enrollment, payment and grievance and redress systems for the CGP and the OVC programs. As proof of achievement the Ministry would have to prepare a resolution and submit to the Bank. While several of the former seven DLIs supported a harmonization of those procedures to also be applied to the PA, with little time left in the project this would be difficult to achieve. The main challenges are related to how to go about possibly removing or reducing benefits to current PA beneficiaries who are selected by the districts. New proposed consolidated DLI 23  New consolidated DLI 23: “Harmonized procedures for targeting, enrollment, payment, grievance and redress mechanism for CGP, OVC were adopted by the MoSD” C. Revision of the reform agenda of the Old Age Pension Two new DLIs introduced  New DLI 24: “The Pensions Department at the Ministry of Finance has adopted the newly drafted operational procedures manual for the OAP”  New DLI 25: “80% of OAP beneficiaries have a national ID” To sustain the recent efforts of reforming and modernizing the Old Age Pension (OAP), the key business processes in the operational procedures’ manual will be supported through the creation of a new DLI which reads as follows: “The pensions Department at the Ministry of Finance has adopted the newly drafted operational procedures manual for the OAP.” The adoption would be done through a Ministry Resolution which is expected by December 2019. Currently, the ministry is preparing detailed step-by-step guidelines for how to apply/implement the new procedures in the day-to-day operations of the pensions payments. In addition, to support the MoHA to roll out the national ID cards as well as for the OAP program to improve its continuous (annual) eligibility checks and payment efficiency processes the project is supporting the scale up of the roll-out of national IDs to at least 80% of all beneficiaries. According to the pensions administrative database 64% of pensioners have national IDs currently. These data may be outdated however and the Proof of Life exercise which will take place November-December 2020 will provide updated information. One DLI to be revised:  DLI 16: “At least 30% of payments to OAP beneficiaries are paid through the new OAP payment system” Proposed revision:  DLI 16 revised: “A new payment system has been developed and piloted in at least one district and the Pensions Department has prepared a roll-out plan for how to implement the new payment system for all OAP beneficiaries within 6 months” Given the important delay incurred in achieving DLI16: “At least 30% of payments to OAP beneficiaries are paid through the new OAP payment system” and the time required to design and implement a new payment system for the OAP before achieving DLI16 as previously spelled out, it is proposed to revise the DLI as follows: “A new OAP payment system has been developed and piloted in at least one district”, which represents an achievable target by the closing of the Project. The old system, which only used cash as the only payment option for beneficiaries had shortcomings in terms or The World Bank Social Assistance Project (P151442) reconsolidation and leakages. The new system will give the option to beneficiaries to receive their pensions from a bank, via e-payments, or as cash. The system will also be more secure and have better procedures for reconciliation and payment tracking to avoid leakages and fraud. While it takes at a minimum 18 to 24 months to design and implement a whole new payment system, the pensions department would be required to prepare a roll out plan for how to operationalize the new system after it is fully developed and has been piloted for learning. The associated indicative due date of the DLI will be pushed to March 2020. D. Savings coming from the technical assistance to the Ministry of Social Development and other implementing partners Some activities which were planned as part of the technical assistance to the Ministry of Social Development and other implementing partners have to be cancelled given that there is not enough time left in project to carry them out in a meaningful way (e.g. CDM program, impact evaluation, study on nutrition). In addition, the cost of several activities which are being undertaken were lower than budgeted leading to savings (e.g. beneficiary survey, MIS hardware purchase, cars). In addition, not all the funds allocated to emergency response were needed. The total, the excess of funds from Component 2 is around US$1,180,000 from the original financing agreement and around US$1,400,000 from the Additional Financing financing agreement. These resources would be reallocated to Category 1 to support the newly created DLIs. This reallocation is expected to speed up disbursement and ensure as much progress towards the project objectives as possible. Table 2: Proposed consultancies, technical assistance and institutional strengthening activities and estimated cost Ref. Description DLI supported Consultancy to carry out a process evaluation of the Public Assistance DLI4, DLI7, DLI10, DLI12, DLI13, 1 Program DLI17, and DLI19 2 Consultancy to carry out a beneficiaries’ satisfaction survey 3 Consultancy to carry out a citizens’ satisfaction survey 4 Consultancy for a follow-up impact evaluation of the CGP Consultancy for the feasibility study of the reform of the CGP to cater for 5 the first 1,000 days 6 Forensics audit of the OAP Consultancy to re-design the operational manuals of PA and OVC based on DLI4, DLI7, DLI10, DLI12, DLI13, 7 the foundations of the harmonized procedures DLI17, and DLI19 8 Consultancy to carry out one process evaluation of OAP Consultancy for inclusion of SP module in one round of CMS data and 9 analysis of the data Consultancy for enhancement of the Integrated MIS to include PA, OVC and DLI4, DLI7, DLI10, DLI12, DLI13, 10 OAP DLI17, and DLI19 11 Institutional support to improve service delivery at MoSD 12 Institutional support to Ministry of Home Affairs to expand national ID DLI 9, DLI 18 Institutional support to Department of Pensions to conduct the proof of Life DLI 8 and DLI 18 13 exercise for OAP beneficiaries Institutional support to improve grievance redress mechanisms and case DLI4, DLI7, DLI10, DLI12, DLI13, 14 management at MoSD DLI17, and DLI19 The World Bank Social Assistance Project (P151442) Ref. Description DLI supported Study tour to learn from countries with successful experiences in improving 15 livelihoods 16 Various trainings for MoSD and other implementing partners Consultancy to support implementation of the new operational procedures’ New DLI on adoption of 17 manuals operational procedures manual 18 Consultancy for the design of a new payment system for the OAP Revised DLI 16 E. Changes to the results framework To better reflect the PDO and the activities of the project after the proposed restructuring as well as to better monitor the shock-responsiveness part of the PDO which was added in the past additional financing a few changes are made to the results framework. These include: a) reformulation of four indicators linked to the improvement of administrative efficiency to better reflect the project objectives; b) reduction in two indicator targets which were set too ambitiously at project design; and c) the introduction of a new intermediate indicator and shifting an existing intermediary indicator to be a PDO-level indicator to better capture the shock-responsiveness part of the PDO. The details of the revisions and the justification for each change is included in the Results Framework. F. Revision of the indicative due dates for selected DLIs In addition to the proposed changes above, the indicative due dates of all DLIs which have been delayed will be extended as defined in the DLI schedule to allow enough for them to be achieved between now and the closing of the project. The table in Annex 1 summarizes the proposed revisions. G. Proposed Principal Secretaries (PSs) level Steering Committee Finally, given the limited amount of time left before the closing of the Project and to ensure timely decision making to support implementation of activities, the restructuring proposes to set up a PSs level Committee comprised of Principal Secretaries of the Ministry of Social Development, Ministry of Development Planning, Ministry of Finance, and Ministry of Home Affairs. Such Committee could meet monthly or as needed to support timely implementation of key activities. Similar arrangement has proven to be effective in effectively supporting the implementation of the Public Sector Modernization Project. I. SUMMARY OF CHANGES Changed Not Changed Results Framework ✔ Components and Cost ✔ Reallocation between Disbursement Categories ✔ Implementing Agency ✔ DDO Status ✔ Project's Development Objectives ✔ The World Bank Social Assistance Project (P151442) Loan Closing Date(s) ✔ Cancellations Proposed ✔ Disbursements Arrangements ✔ Disbursement Estimates ✔ Overall Risk Rating ✔ Safeguard Policies Triggered ✔ EA category ✔ Legal Covenants ✔ Institutional Arrangements ✔ Financial Management ✔ Procurement ✔ Implementation Schedule ✔ Other Change(s) ✔ Economic and Financial Analysis ✔ Technical Analysis ✔ Social Analysis ✔ Environmental Analysis ✔ IV. DETAILED CHANGE(S) OPS_DETAILEDCHANGES_COMPONENTS_TABLE COMPONENTS Current Current Proposed Proposed Cost Action Component Name Component Name Cost (US$M) (US$M) Component 1: Strengthening Component 1: Strengthening administrative efficiency, equity administrative efficiency, and shock responsive function of 30.50 equity and shock responsive 30.50 the selected social assistance function of the selected social programs assistance programs Component 2: Support for Component 2: Support for implementation and crisis 9.50 implementation and crisis 9.50 response response The World Bank Social Assistance Project (P151442) Component 3: Contingent Component 3: Contingent Emergency Response Component 0.00 Emergency Response 0.00 (CERC) Component (CERC) TOTAL 40.00 40.00 OPS_DETAILEDCHANGES_REALLOCATION _TABLE REALLOCATION BETWEEN DISBURSEMENT CATEGORIES Financing % Current Allocation Actuals + Committed Proposed Allocation (Type Total) Current Proposed IDA-58340-001 | Currency: XDR iLap Category Sequence No: 1 Current Expenditure Category: EEP under part 1 of the project 10,650,000.00 4,402,607.32 11,510,000.00 75.00 100 iLap Category Sequence No: 2 Current Expenditure Category: GDS,NCS,CS,TRG,OP, incl adt, verif 3,550,000.00 883,823.71 2,690,000.00 100.00 100.00 Total 14,200,000.00 5,286,431.03 14,200,000.00 IDA-59320-001 | Currency: XDR iLap Category Sequence No: 1 Current Expenditure Category: EEP under part 1 of the project 11,315,000.00 8,037,285.33 12,337,000.00 100.00 100.00 iLap Category Sequence No: 2 Current Expenditure Category: GDS,NCS,CS,TRG,OP, incl adt., verif 1,095,000.00 192,732.14 949,740.00 100.00 100.00 iLap Category Sequence No: 3 Current Expenditure Category: Cash Tranf. for part 2.1 of project 2,190,000.00 1,313,253.15 1,313,260.00 100.00 100.00 iLap Category Sequence No: 4 Current Expenditure Category: Emergency Expenditures under part 3 The World Bank Social Assistance Project (P151442) 0.00 0.00 0.00 100.00 100.00 Total 14,600,000.00 9,543,270.62 14,600,000.00 . The World Bank Social Assistance Project (P151442) . Results framework COUNTRY: Lesotho Social Assistance Project Project Development Objectives(s) The objective of the Project is to support the GoL in improving the efficiency, equity and shock responsive function of selected Social Assistance programs and, in the event of an Eligible Crisis or Emergency, to provide immediate and effective response to said Eligible Crisis or Emergency. Project Development Objective Indicators by Objectives/ Outcomes RESULT_FRAME_TBL_PDO Indicator Name DLI Baseline End Target To support GoL in improving efficiency, equity and SR of selected social assistance programmes PDI 1: Number of non-eligible beneficiaries eliminated from the 0.00 15,000.00 OAP roster. (Number) PDI 2: Percentage of households receiving CGP that are in the 65% 75% poorest two quintiles of the population. (Text) PDI 3: Percentage of households receiving PA that are in poorest 56% 65% two quintiles of the population. (Text) Direct project beneficiaries (Number) 100,000.00 137,000.00 Female beneficiaries (Percentage) 51.00 51.00 Beneficiaries of Safety Nets programs (number) (CRI, Number) 185,000.00 222,000.00 Beneficiaries of Safety Nets programs - Female (number) 92,500.00 111,000.00 (Number) Beneficiaries of Safety Nets programs - Unconditional cash 185,000.00 222,000.00 transfers (number) (Number) PDI 4: Number of beneficiaries receiving emergency top ups to 23,000.00 27,000.00 the CGP (Number) The World Bank Social Assistance Project (P151442) RESULT_FRAME_TBL_PDO Indicator Name DLI Baseline End Target Rationale: To better reflect the shock responsivene3ss part of the PDO which was added in the additional financing this indicator is Action: This indicator is New being moved from an intermediary indicator to a PDO level indicator. PDO Table SPACE Intermediate Results Indicators by Components RESULT_FRAME_TBL_IO Indicator Name DLI Baseline End Target Component 2: Support for implementation and crisis response Number of beneficiaries receiving emergency top ups to the CGP 23,000.00 26,000.00 (Number) Component 3: Contingent Emergency Response Component (CERC) CERC activated before end of project (Yes/No) No Yes Component 1: Strengthening administrative efficiency, equity and shock responsive function of the selected social assistance programs Number of meetings of the Social Protection Technical 1.00 2.00 Committees for Childhood and Old Age (Number) Number of meetings of the Social Protection Technical 1.00 2.00 Committees for Childhood and Old Age (Number) Number of annual meetings of the Social Protection Policy 0.00 1.00 Committee (Number) An Integrated Managemeent Information System is adopted by An MoSD Integrated MIS (IMIS) for the CGP, OVC and PA Pilot phase MoSD for CGP, OVC, and PA (Text) has been deployed and is fully operative Percentage of payments to CGPand PA paid through the unified 0.00 75.00 payment system (Percentage) The World Bank Social Assistance Project (P151442) RESULT_FRAME_TBL_IO Indicator Name DLI Baseline End Target Number of cross cheks between OAP database and Civil Service 0.00 2.00 Pension databases. (Number) Percentage of OAP beneficiaries paid through an electronic 0.00 80% payment system (Text) Percentage of community councils in the country covered by 0.00 100.00 NISSA-CBT registry (Percentage) Percentage of OAP beneficiaries with a yearly proof of life 0.00 100% verification (Text) Percentage of household members registered by NISSA who report the unique ID number provided by the Ministry of Home 0.00 70.00 Affairs (Percentage) Percentage of new beneficiaries of PA and OVC entered in the calendar year selected using the harmonized targeting 0.00 100.00 procedures adopted in Year 1 (Percentage) Percentace of citizens reporting satisfaction with the 0.00 50.00 administration of social assistance programs (Percentage) Percentage of beneficiaries reporting satisfaction with the 0.00 70.00 administration of social assistance programs (Percentage) Percentage of existing beneficiaries (in Year 1) of OVC and PA recertified using the harmonized targeting procedures adopted 0.00 100.00 in Year 1 (Percentage) The CGP program has in place standard operating procedures to guide vertical and horizontal scale ups in response to shocks No Yes (Yes/No) Rationale: Action: This indicator is New Added to better measure the shock responsiveness of social assistance systems. The World Bank Social Assistance Project (P151442) IO Table SPACE Disbursement Linked Indicators Matrix DLI IN00769088 ACTION DLI 1 The NISSA-CBT targeting approach was designed and tested Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Text 1,500,000.00 99.07 Period Value Allocated Amount (USD) Formula No NISSA-CBT targeting approach was designed Baseline and tested December 2016 1,500,000.00 June 2017 0.00 March 2017 0.00 June 2018 0.00 June 2019 0.00 December 2017 0.00 December 2019 0.00 The World Bank Social Assistance Project (P151442) DLI IN00769098 ACTION The Ministry of Social Development provided cash emergency relief to poor and vulnerable households through existing DLI 2 social protection mechanism Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Text 7,100,000.00 103.11 Period Value Allocated Amount (USD) Formula Baseline No emergency cash transfer provided December 2016 7,100,000.00 June 2017 0.00 March 2017 0.00 June 2018 0.00 June 2019 0.00 December 2017 0.00 December 2019 0.00 DLI IN00769100 ACTION DLI 3 Data cross matching mechanism between the OAP and the Civil Service Pensions databases was established Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Text 1,000,000.00 96.89 Period Value Allocated Amount (USD) Formula Baseline No data cross-match in place. The World Bank Social Assistance Project (P151442) December 2016 1,000,000.00 June 2017 0.00 March 2017 0.00 June 2018 0.00 June 2019 0.00 December 2017 0.00 December 2019 0.00 DLI IN00769103 ACTION DLI 4 Post-primary OVC Bursary was consolidated in the OVC Bursary scheme Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Intermediate Outcome No Text 250,000.00 100.38 Period Value Allocated Amount (USD) Formula Post-primary OVC Bursary and OVC Bursary Baseline scheme operating separately December 2016 0.00 June 2017 0.00 March 2017 250,000.00 June 2018 0.00 June 2019 0.00 The World Bank Social Assistance Project (P151442) December 2017 0.00 December 2019 0.00 DLI IN00769107 ACTION DLI 5 OVC and PA adopted harmonized targeting procedures based on NISSA-CBT and categorical filters Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Intermediate Outcome No Text 250,000.00 0.00 Period Value Allocated Amount (USD) Formula OVC and PA have no harmonized targeting Baseline procedures based on NISSA-CBT and categorical filters December 2016 0.00 June 2017 0.00 March 2017 250,000.00 June 2018 0.00 June 2019 0.00 December 2017 0.00 December 2019 0.00 The World Bank Social Assistance Project (P151442) DLI IN00769109 ACTION DLI 6 Enrollment in CGP reached at least 38,000 households. Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Number 3,000,000.00 50.00 Period Value Allocated Amount (USD) Formula Baseline 26,000.00 December 2016 0.00 June 2017 3,000,000.00 March 2017 0.00 June 2018 0.00 June 2019 0.00 December 2017 0.00 December 2019 0.00 DLI IN00769111 ACTION DLI 7 Key managerial positions of the Social Assistance Department have been included in the MoSD payroll Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Text 150,000.00 100.00 Period Value Allocated Amount (USD) Formula Key managerial positions of the Social Assistance Baseline Department did not exist at the MoSD The World Bank Social Assistance Project (P151442) December 2016 0.00 June 2017 150,000.00 March 2017 0.00 June 2018 0.00 June 2019 0.00 December 2017 0.00 December 2019 0.00 DLI IN00769114 ACTION DLI 8 Harmonized procedures of application, enrollment, grievance and redress mechanism for CGP, OVC and PA were adopted Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Intermediate Outcome No Text 150,000.00 0.00 Period Value Allocated Amount (USD) Formula No harmonized procedures of application, Baseline enrollment, grievance and redress mechanism for CGP, OVC and PA existed December 2016 0.00 June 2017 150,000.00 March 2017 0.00 June 2018 0.00 June 2019 0.00 The World Bank Social Assistance Project (P151442) December 2017 0.00 December 2019 0.00 DLI IN00769116 ACTION 100% of OAP beneficiaries found to be ineligible through the regular cross checks with Civil Service Pensions databases are DLI 9 eliminated from the OAP roster Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Percentage 800,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 0.00 December 2016 0.00 June 2017 800,000.00 March 2017 0.00 June 2018 0.00 June 2019 0.00 December 2017 0.00 December 2019 0.00 The World Bank Social Assistance Project (P151442) DLI IN00769118 ACTION 100% of ineligible OAP recipients detected June 30, 2017 are eliminated as a result of the new OAP proof of life verification DLI 10 requirements applied to all current beneficiaries Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Percentage 2,300,000.00 100.00 Period Value Allocated Amount (USD) Formula Baseline 0.00 December 2016 0.00 June 2017 2,300,000.00 March 2017 0.00 June 2018 0.00 June 2019 0.00 December 2017 0.00 December 2019 0.00 DLI IN00769120 ACTION All new beneficiaries of PA and OVC entered in the calendar year were selected using the harmonized targeting procedures DLI 11 adopted in Year 1 Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Percentage 500,000.00 0.00 Period Value Allocated Amount (USD) Formula The World Bank Social Assistance Project (P151442) Baseline 0.00 December 2016 0.00 June 2017 0.00 March 2017 0.00 June 2018 0.00 June 2019 0.00 December 2017 500,000.00 December 2019 0.00 DLI IN00769122 ACTION DLI 12 Enrollment in CGP reached 50,000 households Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Number 3,000,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 26,000.00 December 2016 0.00 June 2017 0.00 March 2017 0.00 June 2018 3,000,000.00 The World Bank Social Assistance Project (P151442) June 2019 0.00 December 2017 0.00 December 2019 0.00 DLI IN00769123 ACTION DLI 13 The coverage of NISSA-CBT registry reached at least 75% of Community Councils in the country Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Percentage 2,000,000.00 99.27 Period Value Allocated Amount (USD) Formula Baseline 56.00 December 2016 0.00 June 2017 0.00 March 2017 0.00 June 2018 0.00 June 2019 0.00 December 2017 2,000,000.00 December 2019 0.00 The World Bank Social Assistance Project (P151442) DLI IN00769125 ACTION DLI 14 An MoSD integrated MIS (IMIS) for the OVC, PA and CGP is fully operative Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Text 250,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline No Integrated MIS December 2016 0.00 June 2017 0.00 March 2017 0.00 June 2018 250,000.00 June 2019 0.00 December 2017 0.00 December 2019 0.00 DLI IN00769126 ACTION DLI 15 MoSD established a unified payment system for CGP and PA Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Text 250,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline No unified payment system for CGP and PA The World Bank Social Assistance Project (P151442) December 2016 0.00 June 2017 0.00 March 2017 0.00 June 2018 250,000.00 June 2019 0.00 December 2017 0.00 December 2019 0.00 DLI IN00769127 ACTION DLI 16 At least 30% of payments to OAP beneficiaries are paid through the new OAP payment system Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Percentage 500,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 0.00 December 2016 0.00 June 2017 0.00 March 2017 0.00 June 2018 500,000.00 June 2019 0.00 The World Bank Social Assistance Project (P151442) December 2017 0.00 December 2019 0.00 DLI IN00769128 ACTION DLI 17 Enrollment in CGP reached at least 60,000 households. Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Number 3,000,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 0.00 December 2016 0.00 June 2017 0.00 March 2017 0.00 June 2018 0.00 June 2019 3,000,000.00 December 2017 0.00 December 2019 0.00 The World Bank Social Assistance Project (P151442) DLI IN00769129 ACTION DLI 18 At least 75% of payments to CGP and PA are paid through the unified payment system Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Percentage 500,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 0.00 December 2016 0.00 June 2017 0.00 March 2017 0.00 June 2018 0.00 June 2019 500,000.00 December 2017 0.00 December 2019 0.00 DLI IN00769130 ACTION 100% of ineligible OAP recipients detected June 30, 2019 are eliminated as a result of the new OAP proof of life verification DLI 19 requirements applied to all current beneficiaries Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Percentage 1,500,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 0.00 The World Bank Social Assistance Project (P151442) December 2016 0.00 June 2017 0.00 March 2017 0.00 June 2018 0.00 June 2019 1,500,000.00 December 2017 0.00 December 2019 0.00 DLI IN00769131 ACTION 100% of existing beneficiaries (in year 1) of OVC and PA were recertified using the harmonized targeting procedures DLI 20 adopted in year 1 Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Percentage 500,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 0.00 December 2016 0.00 June 2017 0.00 March 2017 0.00 June 2018 0.00 June 2019 0.00 The World Bank Social Assistance Project (P151442) December 2017 0.00 December 2019 500,000.00 DLI IN00769132 ACTION DLI 21 Enrollment in CGP reached 70,000 households Type of DLI Scalability Unit of Measure Total Allocated Amount (USD) As % of Total Financing Amount Output No Number 2,000,000.00 0.00 Period Value Allocated Amount (USD) Formula Baseline 26,000.00 December 2016 0.00 June 2017 0.00 March 2017 0.00 June 2018 0.00 June 2019 0.00 December 2017 0.00 December 2019 2,000,000.00 The World Bank Social Assistance Project (P151442) Verification Protocol Table: Disbursement Linked Indicators DLI_TBL_VERIFICATION DLI 1 The NISSA-CBT targeting approach was designed and tested This DLI will be met when a new targeting tool combining community based targeting and a proxy means test has been Description designed and tested. CBT targeting methodology report and pilot lessons learned report. Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU or the Ministry directly to Verification Entity the World Bank. A copy of the methodology as well as a report drawing the lessons learned from piloting the new methodology and indicating the way forward is sent to the World Bank. Procedure DLI_TBL_VERIFICATION The Ministry of Social Development provided cash emergency relief to poor and vulnerable households through existing DLI 2 social protection mechanism This DLI will be met when the MoSD, with support from development partners, delivers emergency cash transfers (top ups) using the NISSA database information to identify beneficiaries, or the NISSA database information to identify beneficiaries Description and CGP program processes to deliver the cash. MoSD report describing how the emergency response was provided. Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU or the Ministry directly to Verification Entity the World Bank A copy of the report as well as payment vouchers for the emergency cash transfers are sent to the World Bank. Procedure The World Bank Social Assistance Project (P151442) DLI_TBL_VERIFICATION DLI 3 Data cross matching mechanism between the OAP and the Civil Service Pensions databases was established This DLI will be met when protocols for data cross-matching of OAP beneficiary data base with the data bases of the Civil Service Pensions to detect beneficiaries of the Civil Service pension among the beneficiaries of OAP, are defined and Description included in the Draft OAP Operational Manual. Draft OAP Operational Manual Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU or the Ministry directly to Verification Entity the World Bank. A copy of the OAP Operational Manual, including procedures employed for cleaning the OAP database after checking Procedure duplications of beneficiaries in the Civil Service Pension database is sent to the World Bank. DLI_TBL_VERIFICATION DLI 4 Post-primary OVC Bursary was consolidated in the OVC Bursary scheme This DLI will be met when the Post Primary OVC Bursary, currently under National Manpower Development Secretariat, is Description moved to the MoSD, including its budget. Transition plan and consolidated budget. Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank. Verification Entity A copy of resolution of consolidation, including proof of consolidated budget and depersonalized list of beneficiaries are Procedure sent to the World Bank. DLI_TBL_VERIFICATION DLI 5 OVC and PA adopted harmonized targeting procedures based on NISSA-CBT and categorical filters This DLI will be met when a Government Resolution (TBD) is enacted defining the harmonized targeting procedures for CGP, Description OVC and PA. Government Resolution (TBD) Data source/ Agency The World Bank Social Assistance Project (P151442) The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank. Verification Entity A copy of the Government Resolution of the official gazette is sent to the World Bank upon completion of DLI. Procedure DLI_TBL_VERIFICATION DLI 6 Enrollment in CGP reached at least 38,000 households. This DLI will be met when the indicated number of households are enrolled in the CGP and receive CGP benefits at least one Description time (as defined in the CGP operational manual). MIS Report Ministry of Social Development Data source/ Agency The information to evaluate achievement of this DLI will be gathered and submitted by the PIU directly to the World Bank. Verification Entity A de-personalized list of CGP beneficiary households is sent to the World Bank for each of the DLI levels. Procedure DLI_TBL_VERIFICATION DLI 7 Key managerial positions of the Social Assistance Department have been included in the MoSD payroll This DLI will be met when the Director, the Manager for Social Assistance, the NISSA Manager, the Payment Manager, and Description the MIS Manager were included in the MoSD payroll. HR payroll report with the five positions Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank. Verification Entity A copy of the MoSD resolution, plus the ToR and the HR payroll report of the latest month are sent to the World Bank upon Procedure completion of DLI. DLI_TBL_VERIFICATION DLI 8 Harmonized procedures of application, enrollment, grievance and redress mechanism for CGP, OVC and PA were adopted This DLI will be met when: Description (i) OVC bursary and PA processes have been reengineered, in line with processes applied for CGP and ISSN. The World Bank Social Assistance Project (P151442) (ii) CGP, OVC bursary and Public Assistance, administer harmonized application, selection, and registration processes (iii) An integrated MIS has been developed and deployed. (iv) The three programs use the integrated MIS to manage these processes. (v) Adopted new Operational Manual of OVC, and PA Program operations manual Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank. Verification Entity A copy of the three programs operations manuals describing harmonized procedures, along with a copy of the MoSD resolution adopting the Operational Manuals for OVC and PA describing harmonized procedures of registration, payments Procedure and redress mechanisms with the CGP Program is sent to the World Bank upon completion of DLI. DLI_TBL_VERIFICATION 100% of OAP beneficiaries found to be ineligible through the regular cross checks with Civil Service Pensions databases are DLI 9 eliminated from the OAP roster This DLI will be met when MoF removes from its OAP roster all beneficiaries that are found to also be beneficiaries of the Description Civil Service Pension roster through the cross verification mechanism. Ministry of Finance report Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank. Verification Entity OAP report with the number and percentage of existing beneficiaries that passed the Civil Service pension cross-check as Procedure well as the number of people removed from the roster are sent to the World Bank upon completion of DLI. DLI_TBL_VERIFICATION 100% of ineligible OAP recipients detected June 30, 2017 are eliminated as a result of the new OAP proof of life verification DLI 10 requirements applied to all current beneficiaries DLIs will be met when: (i) new eligibility verification procedures, including the requirement of regular proof of life, are adopted for OAP and included in the OAP operational manual; (ii) the indicated percentage of OAP beneficiaries undergo at Description least 1 proof of eligibility in the last three years, through the newly established proof of life verification mechanism as defined in the operations manual, and (iii) the indicated percentage of beneficiaries found to be ineligible are removed from the roster. The World Bank Social Assistance Project (P151442) OAP reports Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank. Verification Entity OAP report with the number and percentage of existing beneficiaries that passed the proof of life in the calendar year as Procedure well as the number of people removed from the roster are sent to the World Bank upon completion of DLI. DLI_TBL_VERIFICATION All new beneficiaries of PA and OVC entered in the calendar year were selected using the harmonized targeting procedures DLI 11 adopted in Year 1 This DLI will be met when 100% of new entrants to OVC and PA rosters are selected using the harmonized targeting Description procedures. MoSD reports for OVC and PA Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank. Verification Entity A MoSD report including depersonalized copy of the OVC and PA database, including date of first payment and results and variables used for the application of the harmonized targeting procedures adopted in Year 1is sent to the World Bank upon Procedure completion of DLI. DLI_TBL_VERIFICATION DLI 12 Enrollment in CGP reached 50,000 households This DLI will be met when the indicated number of households are enrolled in the CGP and receive CGP benefits at least one Description time (as defined in the CGP operational manual). MoSD MIS report Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank Verification Entity A de-personalized list of CGP beneficiary households is sent to the World Bank for each of the DLI levels. Procedure The World Bank Social Assistance Project (P151442) DLI_TBL_VERIFICATION DLI 13 The coverage of NISSA-CBT registry reached at least 75% of Community Councils in the country DLIs will be met when the data collection and the new NISSA-CBT (NISSA community-based targeting) in certain percentage Description of the total community councils existing in the country are completed. NISSA Report Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank. Verification Entity A copy of the NISSA report with the total number of HH registered in selected number of community councils are sent to Procedure the World Bank upon completion of DLI. DLI_TBL_VERIFICATION DLI 14 An MoSD integrated MIS (IMIS) for the OVC, PA and CGP is fully operative This DLI will be met when an integrated MIS for OVC, PA and CGP has been developed and deployed. The MIS includes Description modules of application, selection, payments, monitoring, and case management of beneficiaries of OVC, PA and CGP. MoSD MIS report Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank Verification Entity MIS operational manual, and MIS reports of each module are sent to the World Bank upon completion of DLI. Procedure DLI_TBL_VERIFICATION DLI 15 MoSD established a unified payment system for CGP and PA Description Data source/ Agency Verification Entity Procedure The World Bank Social Assistance Project (P151442) DLI_TBL_VERIFICATION DLI 16 At least 30% of payments to OAP beneficiaries are paid through the new OAP payment system This DLI will be met when MOF established a new payment system for OAP and signed a contract with a payment provider Description MoF report Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank Verification Entity A report showing the characteristic of the new system, including the contract with the payment provider/s is sent to the Procedure World Bank upon completion of DLI. DLI_TBL_VERIFICATION DLI 17 Enrollment in CGP reached at least 60,000 households. This DLI will be met when the indicated number of households (60,000) are enrolled in the CGP and receive CGP benefits at Description least one time (as defined in the CGP operational manual). MoSD MIS report Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank Verification Entity A de-personalized list of CGP beneficiary households is sent to the World Bank for each of the DLI levels. Procedure DLI_TBL_VERIFICATION DLI 18 At least 75% of payments to CGP and PA are paid through the unified payment system This DLI will be met when at least 75% of the total beneficiaries of the two programs are paid through the new unified Description payment system for CGP and PA. MoSD report Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank Verification Entity The World Bank Social Assistance Project (P151442) Reports of the reconciliation of payments submitted by the MoSD for 75% of payments made to beneficiaries of CGP and PA in the semester previous to the verification of the DLI are sent to the World Bank. Reconciliation reports ought to provide Procedure proof of usage of the same payment mechanism in the districts where both programs are implemented. DLI_TBL_VERIFICATION 100% of ineligible OAP recipients detected June 30, 2019 are eliminated as a result of the new OAP proof of life verification DLI 19 requirements applied to all current beneficiaries DLI will be met when: (i) New eligibility verification procedures, including the requirement of regular proof of life, are adopted for OAP and included in the OAP operational manual; (ii) the indicated percentage of OAP beneficiaries undergo at least 1 proof of eligibility in the last three years, through the newly established proof of life verification mechanism as Description defined in the operations manual, and (iii) the indicated percentage of beneficiaries found to be ineligible are removed from the roster. OAP report Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank Verification Entity OAP report with the number and percentage of existing beneficiaries that passed the proof of life in the calendar year as Procedure well as the number of people removed from the roster are sent to the World Bank upon completion of DLI. DLI_TBL_VERIFICATION 100% of existing beneficiaries (in year 1) of OVC and PA were recertified using the harmonized targeting procedures DLI 20 adopted in year 1 This DLI will be met when the harmonized targeting procedures for OVC and PA were adopted and are in use; and the Description programs apply recertification to existing beneficiaries before the adoption of the new targeting system. MoSD report for OVC and PA Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank. Verification Entity A MoSD report including depersonalized copy of the OVC and PA database, including date of first payment, results and variables used for the application of the harmonized targeting procedures adopted in Year 1, is sent to the World Bank upon Procedure completion of DLI. The World Bank Social Assistance Project (P151442) DLI_TBL_VERIFICATION DLI 21 Enrollment in CGP reached 70,000 households This DLI will be met when the indicated number of households are enrolled in the CGP and receive CGP benefits at least one Description time (as defined in the CGP operational manual). MoSD MIS report Data source/ Agency The information to evaluate achievement of the DLI will be gathered and submitted by the PIU directly to the World Bank Verification Entity A de-personalized list of CGP beneficiary households is sent to the World Bank for each of the DLI levels. Procedure The World Bank Social Assistance Project (P151442) Annex 1: Revised DLI table with proposed allocation for new DLIs Maximum Amount Maximum Amount Milestone Outcomes (Disbursement to be financed under to be financed under New Deadline linked indicators or DLIs) DLI # SAP (SDR) AF (SDR) The NISSA CBT targeting approach was Met and disbursed 1 designed and tested 1,065,000 0 The Ministry of Social Development provided cash emergency relief to poor Met and disbursed and vulnerable households through 0 5183000 2 existing social protection mechanisms Data cross matching mechanism between the OAP and the Civil Service Pensions Met and disbursed 3 databases was established 710,000 0 Post-Primary OVC Bursary was Met and disbursed 4 consolidated in the OVC Bursary Scheme 177,500 0 OVC and PA adopted targeting procedures Deleted and consolidated 5 based on NISSA-CBT and categorical filters 0 0 in DLIs 23 Enrollment of number of households in Met and disbursed 6 CGP reached at least 38,000 households 1,065,000 1,095,000 Key managerial positions of the Social Assistance Department have been Met and disbursed 7 included in the MoSD payroll 106,500 0 Harmonized procedures of application, enrollment, grievance and redress Deleted and consolidated mechanism for CGP, OVC and PA were in DLIs 23 8 adopted 0 0 100% of OAP beneficiaries found to be ineligible through the regular cross checks Met and disbursed with Civil Service Pensions databases are 9 eliminated from the OAP roster 284,000 292000 100% of ineligible OAP recipients detected till June 30, 2017 eliminated as a result of the new OAP proof of life verification Met and disbursed requirements applied to all current 10 beneficiaries 923,000 730000 All new beneficiaries of OVC and PA entered in the calendar year were Deleted and consolidated selected using the new targeting in DLIs 23 11 procedures adopted in Year 1 0 0 Enrollment of number of households in Due March, 2020 12 CGP reached 50,000 households 1,065,000 1095000 The coverage of NISSA CBT registry reached at least 75% of Community Met and disbursed 13 Councils in the country 355,000 1095000 An MoSD integrated MIS (IMIS) for the Deleted and consolidated 14 OVC, PA and CGP is fully operative 0 0 in DLIs 23 The World Bank Social Assistance Project (P151442) Maximum Amount Maximum Amount Milestone Outcomes (Disbursement to be financed under to be financed under New Deadline linked indicators or DLIs) DLI # SAP (SDR) AF (SDR) MoSD established a unified payment Deleted and consolidated 15 system for CGP and PA 0 0 in DLIs 23 A new payment system has been developed and piloted in at least one district and the Pensions Department has March 2020 prepared a roll-out plan for how to Revised implement the new payment system for 16 all OAP beneficiaries within 6 months 355,000 0 Enrollment of number of households in Deleted 17 CGP reached 60,000 households 0 0 At least 75% of payments to CGP and PA Deleted and consolidated are paid through the unified payment in DLIs 23 18 system 0 0 100% of ineligible OAP recipients detected till June 30, 2019 eliminated as a result of the new OAP proof of life verification September 2019 requirements applied to all current 19 beneficiaries 1,065,000 0 100% of existing beneficiaries in Year 1 of Deleted and consolidated OVC and PA were recertified using the in DLIs 23 20 harmonized targeting procedure 0 0 Enrollment in CGP reached 70,000 Deleted 21 households 0 0 The coverage of the NISSA-CBT registry reached 50% percent of urban Community March 2020 New 22 Councils in the Country 1,500,000 0 Harmonized procedures of targeting, enrollment, payment, grievance and March 2020 redress mechanism for CGP, OVC were New 23 adopted 1,000,000 825,000 The pensions Department at the Ministry of Finance has adopted and implemented March 2020 the newly drafted operational procedure New 24 manual for the program 1,000,000 0 80% of OAP beneficiaries have a national March 2020 New 25 ID 839,000 2,022,000 Total DLI allocation 11,510,000 12,337,000 The World Bank Social Assistance Project (P151442) Annex 2: Proposed Verification Protocol for New and Revised DLIs Indicative Disbursement Linked DLI# Definition of DLI Protocol to Verify Achievement of the DLI Verification Indicator (DLI) Arrangements A new payment system This DLI will be met when the Data source: New payment system design The information to has been developed Department of Pension at the report; Pilot report for at least one district; evaluate Ministry of Finance would have and piloted in at least Roll-out plan. achievement of the one district and the adopted a new payment system Procedures: A copy of the design report of DLI will be gathered Pensions Department offering multiple choices to OAP the new payment system along with a and submitted by the Revised beneficiaries, and would have piloted report of the piloting and the roll-out plan PIU directly to the has prepared a roll-out DLI 16 plan for how to the new system in at least one of the new payment system are sent to the World Bank implement the new district and prepared a plan for how World Bank upon completion of DLI payment system for allit would roll-out the new payment OAP beneficiaries system to all existing OAP within 6 months beneficiaries within 6 months The coverage of the The DLI will be met when the data Data source: NISSA Report The information to NISSA registry reachedcollection for the NISSA is completed Procedure: A copy of the NISSA report evaluate 50 percent of Urban in six out of the 12 urban councils in with the total number of households achievement of the New DLI the country. Councils in the country registered in each of the urban councils DLI will be gathered 22 are sent to the World Bank upon and submitted by the completion of the DLI PIU directly to the World Bank Harmonized procedures This DLI will be met when: Data source: Program operations manuals. The information to of targeting, (i) CGP and OVC bursary processes Procedures: Copies of the two programs evaluate enrollment, payment, have been reengineered, in line with operations manuals describing harmonized achievement of the grievance and redress processes recommended for ISSN. procedures, along with a copy of the DLI will be gathered mechanism for CGP and (ii) CGP and OVC bursary, administer MoSD resolution adopting the Operational and submitted by the New DLI OVC were adopted harmonized targeting, Manuals for OVC bursary program and PIU directly to the 23 enrollment/registration, payment CGP describing harmonized procedures of World Bank and GRM processes/systems targeting, enrollment/registration, payments and GRM are sent to the World Bank upon completion of the DLI The pensions This DLI will be met when the Data source: Program operations manuals. The information to Department at the Department of Pension at the Procedures: A copy of operational evaluate Ministry of Finance has Ministry of Finance would have procedures manuals describing the new achievement of the New DLI adopted the newly adopted all the operational operation of the OAP, along with a copy of DLI will be gathered 24 drafted operational procedures manuals developed as the Ministry of Finance’s resolution and submitted by the procedure manual for part of the OAP modernization adopting the Operational procedure PIU directly to the the program program manuals are sent to the World Bank upon World Bank completion of DLI The World Bank Social Assistance Project (P151442) Indicative Disbursement Linked DLI# Definition of DLI Protocol to Verify Achievement of the DLI Verification Indicator (DLI) Arrangements 80% of OAP This DLI will be met when the Data source: OAP and MoHA data. The information to beneficiaries have a Department of Pensions at the Procedures: MoF and MoHA consolidate evaluate national ID Ministry of Finance has submitted to data to identify the share of OAP eligible achievement of the New DLI the World Bank a list indicating that beneficiaries who hold a national ID DLI will be gathered 25 80% of the eligible beneficiaries hold and submitted by the a national ID PIU directly to the World Bank