88530 Namibia Country Opinion Survey Report (July 2013 - June 2014) The World Bank Namibia Country Survey 2013 Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................5 IV. General Issues Facing Namibia ..................................................10 V. Overall Attitudes toward the World Bank .................................14 VI. Sectoral Effectiveness................................................................18 VII. World Bank Knowledge and Instruments ..................................20 VIII. How the World Bank Operates ..................................................29 IX. The Future Role of the World Bank in Namibia .........................32 X. Communication and Openness..................................................36 XI. Appendices ................................................................................42 2 The World Bank Namibia Country Survey 2013 I. Objectives This survey was designed to achieve the following objectives:  Assist the World Bank in gaining a better understanding of how stakeholders in Namibia perceive the Bank;  Obtain systematic feedback from stakeholders in Namibia regarding:  Their views regarding the general environment in Namibia;  Their overall attitudes toward the World Bank in Namibia;  Overall impressions of the World Bank ’s effectiveness and results, knowledge work and activities, and communication and information sharing in Namibia; and  Perceptions of the World Bank’s future role in Namibia.  Use data to help inform Namibia country team’s strategy. II. Methodology In April and May 2013, 314 stakeholders of the World Bank in Namibia were invited to provide their opinions on the Bank’s assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the President or Prime Minister; the office of a Minister; the office of a Parliamentarian; employees of a ministry, ministerial department, or implementation agency; consultants/contractors working on World Bank- supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials or staff; bilateral agencies; multilateral agencies; private sector organizations/firms; private foundations; the financial sector/private banks; NGOs; community-based organizations (CBOs); the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; and the judiciary branch. A total of 90 stakeholders participated in the country survey (29% response rate). Respondents either completed questionnaires with a representative of the fielding agency (via face-to-face or telephone interviews) or they received the questionnaire via email and returned it accordingly. Respondents were asked about: general issues facing Namibia; their overall attitudes toward the World Bank; the World Bank’s effectiveness and results; the World Bank’s knowledge work and activities; working with the World Bank; the Bank’s future role in Namibia; and the Bank’s communication and information sharing in Namibia. Every country that engages in the Country Survey must include specific indicator questions that will be aggregated for the World Bank’s annual Corporate Scorecard. These questions are identified throughout the survey report. A. General Issues Facing Namibia: Respondents were asked to indicate whether Namibia is headed in the right direction, what they thought were the top three most important development priorities, and which areas would contribute most to reducing poverty and generating economic growth in Namibia. 3 The World Bank Namibia Country Survey 2013 II. Methodology (continued) B. Overall Attitudes toward the World Bank: Respondents were asked to rate their familiarity with the World Bank, the Bank’s effectiveness in Namibia, Bank staff preparedness to help Namibia solve its development challenges, the extent to which the Bank should seek to influence the global development agenda, their agreement with various statements regarding the Bank’s work, and the extent to which the Bank is an effective development partner. Respondents were also asked to indicate the sectoral areas on which it would be most productive for the Bank to focus its resources, the Bank’s greatest values and greatest weaknesses in its work, the most effective instruments in helping to reduce poverty in Namibia, with which stakeholder groups the Bank should collaborate more, and to what reasons respondents attributed failed or slow reform efforts. C. World Bank Effectiveness and Results: Respondents were asked to rate the extent to which the Bank’s work helps achieve development results in Namibia, the extent to which the Bank meets Namibia’s needs for knowledge services and financial instruments, and the Bank’s level of effectiveness across thirty-two development areas, such as economic growth. D. The World Bank’s Knowledge Work and Activities: Respondents were asked to indicate how frequently they consult Bank knowledge work and activities, the areas on which the Bank should focus its knowledge work and activities, and to rate the effectiveness and quality of the Bank’s knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality. E. Working with the World Bank: Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as working with the World Bank increasing Namibia’s institutional capacity. F. The Future Role of the World Bank in Namibia: Respondents were asked to rate how significant a role the Bank should play in Namibia’s development in the near future and to indicate what the Bank should do to make itself of greater value in Namibia. Respondents were also given a list of priorities from the National Development Plan IV and asked to indicate which would benefit from the World Bank playing a leading role, which should receive little support from the Bank, and which should be left for the Government to manage. G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the Bank, their Internet access, and their usage and evaluation of the Bank’s websites and Development Information Centre. Respondents were asked about their awareness of the Bank’s Access to Information policy, past information requests from the Bank, and their level of agreement that they use more data from the World Bank as a result of the Bank’s Open Data policy. Respondents were also asked about their level of agreement that they know how to find information from the Bank and that the Bank is responsive to information requests. H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the World Bank, their exposure to the Bank in Namibia, and their geographic location. 4 The World Bank Namibia Country Survey 2013 III. Demographics of the Sample Current Position  For further analyses, the small number of respondents from the office of the President/ Prime Minister were combined with respondents from the office of a Minister; respondents from bilateral and multilateral agencies were combined; and the few consultants/contractors working on Bank-supported projects and respondents from the office of a Parliamentarian, local government, PMUs, the media, and trade unions were included in the “Other” category. 5 The World Bank Namibia Country Survey 2013 III. Demographics of the Sample (continued) Area of Primary Specialization 6 The World Bank Namibia Country Survey 2013 III. Demographics of the Sample (continued) Geographic Location  Because of the small number of respondents from outside of Windhoek, responses across geographic locations for all country survey questions can be found only in Appendix C (see page 87). 7 The World Bank Namibia Country Survey 2013 III. Demographics of the Sample (continued) Collaboration with and Exposure to the World Bank  Differences in responses to the indicator questions, based on levels of collaboration and exposure to the World Bank in Namibia, can be found in the Appendix D (see page 104). Please note that where these two factors appear to have a significant relationship with overall views of the Bank, it is highlighted in yellow in that table. 8 The World Bank Namibia Country Survey 2013 III. Demographics of the Sample (continued) Familiarity with the World Bank  Respondents across all stakeholder groups indicated statistically similar levels of familiarity with the World Bank. However, it should be noted that respondents’ ratings of familiarity with the Bank were significantly, strongly correlated with their perceptions of the Bank’s overall effectiveness in Namibia as well as significantly, moderately correlated with perceptions of the Bank’s relevance to Namibia’s development and the Bank’s ability to help achieve development results in Namibia. 9 The World Bank Namibia Country Survey 2013 IV. General Issues Facing Namibia Headed in the Right Direction 10 The World Bank Namibia Country Survey 2013 IV. General Issues Facing Namibia (continued) Development Priority 11 The World Bank Namibia Country Survey 2013 IV. General Issues Facing Namibia (continued) Factors Contributing to Poverty Reduction  Respondents from NGOs were significantly more likely to indicate that social protection would contribute to poverty reduction compared to respondents from other stakeholder groups. 12 The World Bank Namibia Country Survey 2013 IV. General Issues Facing Namibia (continued) Factors Contributing to Economic Growth  Respondents from the financial sector/private banks, the office of the President/Prime Minister and bilateral or multilateral agencies were significantly more likely to indicate that transport would contribute to generating economic growth compared to respondents from other stakeholder groups. Respondents from the office of the President/Prime Minister, the private sector, and independent government institutions were significantly less likely to indicate that mining, oil, gas, and natural resource management would contribute to generating economic growth compared to respondents from other stakeholder groups. 13 The World Bank Namibia Country Survey 2013 V. Overall Attitudes toward the World Bank As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Survey. These will be aggregated for the Bank’s annual Corporate Scorecard. Focusing World Bank Resources  Respondents from bilateral or multilateral agencies, NGOs, and other organizations were significantly less likely to indicate that the World Bank should focus on rural development compared to respondents from other stakeholder groups. 14 The World Bank Namibia Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) The World Bank’s Overall Effectiveness (Indicator Question)  Across all respondents, the extent to which the World Bank’s work helps achieve development results in Namibia received a mean rating of 5.4. Respondents across all stakeholder groups gave statistically similar ratings for the extent to which the World Bank’s work helps achieve development results in Namibia.  Across all respondents, ratings of the World Bank’s overall effectiveness in Namibia received a mean rating of 5.1. Respondents across all stakeholder groups gave statistically similar ratings for the Bank’s overall effectiveness in Namibia. 15 The World Bank Namibia Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Staff Preparedness Greatest Value 16 The World Bank Namibia Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Greatest Weakness  Respondents from independent government institutions were significantly more likely to identify being arrogant in its approach as one of the World Bank’s greatest weaknesses compared to respondents from other stakeholder groups. 17 The World Bank Namibia Country Survey 2013 VI. Sectoral Effectiveness Specific Areas of Effectiveness 18 The World Bank Namibia Country Survey 2013 VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the Bank’s overall effectiveness and ratings of its ability to help achieve development results in Namibia, bivariate correlational analyses were conducted using respondents’ ratings of the thirty-two specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the Bank’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the Bank’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the Bank’s ability to help achieve development results inc rease. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the Bank’s overall effectiveness or perceptions of the Bank’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the Bank’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s overall effectiveness in Namibia. The areas determined to be key drivers from these analyses were:  The Bank’s effectiveness at public sector governance/reform;  The Bank’s effectiveness at economic growth; and  The Bank’s effectiveness at international trade competitiveness.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the Bank’s ability to help achieve development results in Namibia, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s ability to help achieve development results. The areas determined to be key drivers from these analyses were:  The Bank’s effectiveness at economic growth;  The Bank’s effectiveness at job creation/employment;  The Bank’s effectiveness at agricultural development;  The Bank’s effectiveness at urban development;  The Bank’s effectiveness at international trade competitiveness; and  The Bank’s effectiveness at energy. 19 The World Bank Namibia Country Survey 2013 VII. World Bank Knowledge and Instruments Knowledge: Frequency of Use 20 The World Bank Namibia Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Meeting Namibia’s Knowledge Needs (Indicator Question)  Respondents across all stakeholder groups had statistically similar levels of agreement that the World Bank meets Namibia’s needs for knowledge services. 21 The World Bank Namibia Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Focusing Bank Research  Respondents from NGOs were significantly less likely to indicate that the World Bank should focus its knowledge work and activities on industrial development compared to respondents from other stakeholder groups. Respondents from the office of the President/ Prime Minister and NGOs were significantly more likely to indicate that the World Bank should focus its knowledge work and activities on reducing inequality compared to respondents from other stakeholder groups. 22 The World Bank Namibia Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Effectiveness  Respondents from independent government institutions gave the highest ratings for the effectiveness of the Bank’s knowledge work and activities to enhance knowledge and/or skills whereas respondents from NGOs, the financial sector/private banks, and the private sector gave significantly lower ratings. 23 The World Bank Namibia Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Qualities 24 The World Bank Namibia Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Contribution (Indicator Question)  Respondents across all stakeholder groups gave statistically similar ratings for the significance of the contribution that the World Bank’s knowledge work and activities make to development results in Namibia. 25 The World Bank Namibia Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Knowledge: Technical Quality (Indicator Question)  Respondents across all stakeholder groups gave statistically similar ratings for the technical quality of the World Bank’s knowledge work and activities. 26 The World Bank Namibia Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Instruments: Most Effective  Respondents from bilateral or multilateral agencies were the most likely to indicate that the World Bank’s knowledge products/services were the most effective in reducing poverty whereas respondents from the private sector were significantly less likely to indicate this. Employees of ministries/implementation agencies and respondents from the financial sector/private banks were significantly less likely to indicate that the World Bank’s technical assistance was the most effective in reducing poverty compare d to respondents from other stakeholder groups. 27 The World Bank Namibia Country Survey 2013 VII. World Bank Knowledge and Instruments (continued) Instruments: Meeting Namibia’s Needs (Indicator Question)  Respondents across all stakeholder groups had statistically similar levels of agreement that the Bank’s financial instruments meet Namibia’s needs. 28 The World Bank Namibia Country Survey 2013 VIII. How the World Bank Operates The World Bank’s Work in Namibia 29 The World Bank Namibia Country Survey 2013 VIII. How the World Bank Operates (continued) Overall Perceptions 30 The World Bank Namibia Country Survey 2013 VIII. How the World Bank Operates (continued) The World Bank as an Effective Development Partner 31 The World Bank Namibia Country Survey 2013 IX. The Future Role of the World Bank in Namibia Role Significance Making the World Bank of Greater Value 32 The World Bank Namibia Country Survey 2013 IX. The Future Role of the World Bank in Namibia (continued) The Bank’s Role in the National Development Plan IV 33 The World Bank Namibia Country Survey 2013 IX. The Future Role of the World Bank in Namibia (continued) Collaborating with Stakeholders in Namibia  Respondents from NGOs were significantly more likely to indicate that the World Bank should collaborate more with NGOs in Namibia compared to respondents from other stakeholder groups. Respondents from the private sector were the most likely to indicate that World Bank should collaborate more with the private sector in Namibia whereas respondents from bilateral or multilateral agencies and NGOs were significantly less likely to indicate this. 34 The World Bank Namibia Country Survey 2013 IX. The Future Role of the World Bank in Namibia (continued) Influencing the Global Development Agenda Attributing Slow or Failed Reform Efforts  Respondents from the office of the President/Prime Minister/Minister were significantly more likely to attribute slow or failed reform efforts to political pressures and obstacles compared to respondents from other stakeholder groups. 35 The World Bank Namibia Country Survey 2013 X. Communication and Openness Information Sources  Respondents from the office of the President/Prime Minister/Minister and the financial sector/private banks were significantly more likely to indicate that they get information from international television compared to respondents from other stakeholder groups. 36 The World Bank Namibia Country Survey 2013 X. Communication and Openness (continued) Preferred Information Sources 37 The World Bank Namibia Country Survey 2013 X. Communication and Openness (continued) Access to Information 38 The World Bank Namibia Country Survey 2013 X. Communication and Openness (continued) Internet Access Website Usage 39 The World Bank Namibia Country Survey 2013 X. Communication and Openness (continued) Website Evaluation  Respondents from the private sector, independent government institutions, and other organizations had significantly lower levels of agreement that the World Bank websites are easy to navigate compared to respondents from other stakeholder groups. Information Sharing 40 The World Bank Namibia Country Survey 2013 X. Communication and Openness (continued) Development Information Centre 41 The World Bank Namibia Country Survey 2013 XI. Appendices A. Responses to All Questions across All Respondents ..................... 43 B. Responses to All Questions by Stakeholder Groups ..................... 59 C. Responses to All Questions by Geographic Location .................... 85 D. Indicator Questions as a Function of Exposure to the Bank ........ 102 E. World Bank Country Survey 2013 – Namibia Questionnaire ..... 103 NAMIBIA 42 The World Bank Namibia Country Survey 2013 Appendix A: Responses to All Questions across All Respondents (N=90) A. General Issues Facing Namibia Percentage of Respondents 1. In general, would you say that Namibia is headed in 2013 in...? (N=86) The right direction 75.6% The wrong direction 8.1% Not sure 16.3% 2. Listed below are a number of development priorities in Namibia. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Namibia. (Choose no more than THREE) (Responses Combined; N=89) Education and skills 51.7% Job creation/employment 42.7% Public sector governance/ reform (i.e., government effectiveness, public 36.0% financial management, public expenditure, fiscal system reform) Economic growth 20.2% Industrial development 18.0% Poverty reduction 13.5% Reduce inequality 11.2% Transport (e.g., roads, ports, rail, bridges) 10.1% Anti-corruption 10.1% Affordable housing 7.9% Social protection (e.g., pensions, targeted social assistance) 6.7% Health (e.g., HIV/AIDS, non-communicable diseases, health care financing) 6.7% Land reform 6.7% Gender (e.g., achieve equity, reduce gender-based violence) 5.6% Rural development 5.6% Foreign direct investment 4.5% Energy 4.5% Water and sanitation 3.4% Financial markets (e.g., resilience, competition, financial inclusion) 3.4% Environmental sustainability and climate change 3.4% Food security 3.4% Crime and violence 3.4% Law and justice (e.g., judicial system) 3.4% State-owned enterprise governance 3.4% Global/regional integration 2.2% Agricultural development 2.2% Mining, oil, gas, and natural resource management 2.2% Urban development 1.1% International trade competitiveness 1.1% Regulatory framework 1.1% Information and communications technology 1.1% Disaster management 0.0% 43 The World Bank Namibia Country Survey 2013 A. General Issues Facing Namibia (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Namibia? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=90) Education and skills 54.4% Economic growth 48.9% Job creation/employment 45.6% Rural development 23.3% Reduce inequality 17.8% Agricultural development 16.7% Industrial development 14.4% Public sector governance/ reform (i.e., government effectiveness, public 13.3% financial management, public expenditure, fiscal system reform) Water and sanitation 7.8% Social protection (e.g., pensions, targeted social assistance) 7.8% Affordable housing 6.7% Food security 6.7% Foreign direct investment 5.6% Anti-corruption 4.4% Health (e.g., HIV/AIDS, non-communicable diseases, health care financing) 4.4% Land reform 3.3% State-owned enterprise governance 2.2% Mining, oil, gas, and natural resource management 2.2% Financial markets (e.g., resilience, competition, financial inclusion) 2.2% Gender (e.g., achieve equity, reduce gender-based violence) 1.1% Regulatory framework 1.1% Law and justice (e.g., judicial system) 1.1% Transport (e.g., roads, ports, rail, bridges) 1.1% Information and communications technology 1.1% Energy 1.1% Environmental sustainability and climate change 1.1% Global/regional integration 0.0% Urban development 0.0% Crime and violence 0.0% Disaster management 0.0% International trade competitiveness 0.0% 44 The World Bank Namibia Country Survey 2013 A. General Issues Facing Namibia (continued) 4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating Percentage of Respondents economic growth in Namibia? (Choose no more than THREE) (Responses Combined; N=89) Education and skills 47.2% Industrial development 37.1% Foreign direct investment 25.8% Job creation/employment 23.6% Mining, oil, gas, and natural resource management 19.1% Agricultural development 18.0% Rural development 14.6% Public sector governance/ reform (i.e., government effectiveness, public 13.5% financial management, public expenditure, fiscal system reform) Reduce inequality 11.2% International trade competitiveness 11.2% Financial markets (e.g., resilience, competition, financial inclusion) 11.2% Regulatory framework 10.1% Transport (e.g., roads, ports, rail, bridges) 10.1% Anti-corruption 7.9% State-owned enterprise governance 7.9% Energy 6.8% Global/regional integration 6.7% Land reform 3.4% Information and communications technology 3.4% Food security 3.4% Affordable housing 2.2% Urban development 1.1% Environmental sustainability and climate change 1.1% Law and justice (e.g., judicial system) 1.1% Crime and violence 1.1% Gender (e.g., achieve equity, reduce gender-based violence) 0.0% Social protection (e.g., pensions, targeted social assistance) 0.0% Disaster management 0.0% Water and sanitation 0.0% Health (e.g., HIV/AIDS, non-communicable diseases, health care financing) 0.0% B. Overall Attitudes toward the World Bank Familiarity N Mean SD 1. How familiar are you with the work of the World Bank in Namibia, 90 5.44 2.15 on a ten-point scale? (1-Not familiar at all, 10-Extremely familiar) Overall Effectiveness N Mean SD 2. Overall, please rate your impression of the World Bank's effectiveness in 69 5.06 1.81 Namibia, on a ten-point scale. (1-Not effective at all, 10-Very effective) 45 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Staff Preparedness N Mean SD 3. To what extent do you believe the World Bank’s staff is well prepared (e.g., skills and knowledge) to help Namibia solve its most complicated 64 6.31 1.75 development challenges, on a ten-point scale? (1-To no degree at all, 10-To a very significant degree) 4. When thinking about how the World Bank can have the most impact on development results in Namibia, in which sectoral areas do you believe the World Bank should focus most of its attention and Percentage of Respondents resources in Namibia? (Choose no more than THREE) (Responses Combined; N=89) Education and skills 38.2% Economic growth 37.1% Public sector governance/ reform (i.e., government effectiveness, public 33.7% financial management, public expenditure, fiscal system reform) Industrial development 20.2% Poverty reduction 18.0% Rural development 15.7% Job creation/employment 15.7% International trade competitiveness 12.4% Financial markets (e.g., resilience, competition, financial inclusion) 10.1% Transport (e.g., roads, ports, rail, bridges) 9.0% Foreign direct investment 9.0% Health (e.g., HIV/AIDS, non-communicable diseases, health care financing) 9.0% Agricultural development 9.0% Regulatory framework 7.9% Water and sanitation 6.7% Environmental sustainability and climate change 5.6% Affordable housing 5.6% Energy 4.5% Reduce inequality 4.5% State-owned enterprise governance 4.5% Anti-corruption 4.5% Global/regional integration 3.4% Crime and violence 2.2% Law and justice (e.g., judicial system) 2.2% Mining, oil, gas, and natural resource management 2.2% Gender (e.g., achieve equity, reduce gender-based violence) 1.1% Food security 1.1% Land reform 1.1% Disaster management 1.1% Social protection (e.g., pensions, targeted social assistance) 0.0% Urban development 0.0% Information and communications technology 0.0% 46 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) 5. When thinking about the World Bank’s role, which activity do Percentage of Respondents (N=78) nd you believe is of greatest VALUE and which activity is of second Greatest 2 Greatest greatest value in Namibia? Value Value Combined Technical assistance 19.2% 26.0% 45.2% Training/capacity building 15.4% 19.5% 34.9% Financial resources: policy based lending / budget support to the 20.5% 13.0% 33.5% Government Financial resources: investment lending 19.2% 5.2% 24.4% Policy advice 9.0% 14.3% 23.3% Mobilizing third party financial resources 5.1% 9.1% 14.2% Data and statistics 5.1% 1.3% 6.4% Development partner coordination 2.6% 2.6% 5.2% Studies/analyses 2.6% 2.6% 5.2% Convening/facilitating 0.0% 2.6% 2.6% Linkage to non-Bank expertise (i.e., South-South knowledge 0.0% 2.6% 2.6% sharing) Other 1.3% 1.3% 2.6% 6. Which of the following do you identify as the World Bank’s greatest Percentage of Respondents WEAKNESSES in its work in Namibia? (Choose no more than TWO) (Responses Combined; N=81) Too influenced by developed countries 30.9% Not enough public disclosure of its work 28.4% Not collaborating enough with the private sector, civil society, and other 23.5% non-state actors Imposing technocratic solutions without regard to political realities 14.8% Too bureaucratic in its operational policies and procedures 13.6% Not willing to honestly criticize policies and reform efforts in the country 11.1% Not aligned with country priorities 9.9% Not aligned with other development partners’ work 8.6% Other 8.6% Staff too inaccessible 7.4% World Bank processes too slow and complex 7.4% Arrogant in its approach 4.9% Not adequately sensitive to political/social realities in Namibia 3.7% Lack of credibility of its knowledge/data 2.5% Not exploring alternative policy options 1.2% 7. Which World Bank instruments do you believe are the MOST effective in Percentage of Respondents reducing poverty in Namibia? (Choose no more than TWO) (Responses Combined; N=84) Capacity development 52.4% Technical assistance (advice, best practice, international experience, etc.) 46.4% Investment lending (financing specific projects) 26.2% Knowledge products/services (analytical work, studies, surveys, etc.) 21.4% Policy based lending / budget support to the Government 14.3% South-South knowledge exchange (i.e., facilitating peer learning between 14.3% Namibia and other developing countries) Don't know 3.6% Other 2.4% Trust Fund management 0.0% 47 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Global Development Agenda N Mean SD 8. To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to “global public goods” (e.g., climate change, 78 7.15 1.94 communicable diseases, international financial systems, trade, etc.), on a ten-point scale? (1-To no degree at all, 10-To a very significant degree) 9. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better Percentage of Respondents development results there? (Choose no more than TWO) (Responses Combined; N=87) Private sector 46.0% Local government 43.7% Non-governmental organizations (NGOs) 26.4% Academia/think tanks/research institutes 25.3% Development partner community 14.9% Beneficiaries 9.2% Regional organizations (e.g., SADC, SACU, AU) 9.2% Community-based Organizations (CBOs) 8.0% Parliament 8.0% Other 1.1% Foundations 0.0% Media 0.0% Faith-based organizations 0.0% Level of Agreement To what extent do you agree with the following statements about the World Bank’s work in Namibia, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) N Mean SD 10. Overall the World Bank currently plays a relevant role in development in Namibia 76 5.51 1.93 11. The World Bank’s work is aligned with what I consider the development priorities 73 5.25 2.14 for Namibia 12. The World Bank’s programs and strategies are aligned with Namibia’s Government 70 5.49 2.01 plans and strategies 13. The World Bank treats clients and stakeholders in Namibia with respect 69 6.45 2.10 48 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Degree To what extent is the World Bank an effective development partner in Namibia in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N Mean SD 14. Responsiveness 57 5.61 2.05 15. Flexibility (in terms of the World Bank’s products and services) 58 5.17 2.02 16. Flexibility (in terms of changing country circumstances) 56 5.18 2.01 17. Being inclusive 64 5.39 1.87 18. Openness (sharing data and other information) 71 6.17 2.06 19. Adequate in-country representation and accessibility of non-resident World Bank 59 5.36 1.94 staff 20. Straightforwardness and honesty 71 6.07 2.18 21. Collaboration with groups outside of the Government (e.g., NGOs, academia, 66 5.65 2.09 private sector) 22. Collaboration with the Government 72 6.51 2.01 23. Collaboration with other development partners 60 5.82 2.05 24. Follow through over time 55 5.89 1.97 25. When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=83) The Government works inefficiently 30.1% Reforms are not well thought out in light of country challenges 26.5% There is not an adequate level of citizen/civil society participation 22.9% Lack of/inadequate levels of capacity in Government 22.9% The World Bank is not sensitive enough to political/social realities on the 20.5% ground Poor coordination among development partners 18.1% Political pressures and obstacles 14.5% The World Bank works too slowly 13.3% The World Bank does not do adequate follow through/follow-up 6.0% Other 4.8% 49 The World Bank Namibia Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the Effectiveness following areas of development in Namibia, on a ten-point scale? (1-Not effective at all, 10-Very effective) N Mean SD 1. Anti-corruption 43 4.42 2.25 2. Information and communications technology 45 5.04 1.92 3. Transport (e.g., roads, ports, rail, bridges) 44 4.66 1.96 4. Crime and violence 36 3.56 1.93 5. Law and justice (e.g., judicial system) 41 4.49 2.12 6. Urban development 44 4.98 1.85 7. Environmental sustainability and climate change 52 6.17 2.10 8. Regulatory framework 54 6.02 1.81 9. State-owned enterprise governance 40 4.35 1.98 10. Affordable housing 44 3.50 1.90 11. Poverty reduction 54 5.04 2.16 12. Gender (e.g., achieve equity, reduce gender-based violence) 48 4.52 2.22 13. Industrial development 52 5.12 1.98 14. Foreign direct investment 48 5.67 2.01 15. Water and sanitation 43 5.05 2.19 16. International trade competitiveness 52 5.48 2.10 17. Economic growth 55 5.42 2.10 18. Energy 44 4.75 2.19 19. Disaster management 43 4.35 2.22 20. Public sector governance/ reform (i.e., government effectiveness, public financial 53 5.87 2.27 management, public expenditure, fiscal system reform) 21. Job creation/employment 48 4.52 2.14 22. Financial markets (e.g., resilience, competition, financial inclusion) 43 5.02 1.75 23. Reduce inequality 48 4.54 2.11 24. Health (e.g., HIV/AIDS, non-communicable diseases, health care financing) 47 5.43 2.15 25. Rural development 50 5.34 2.03 26. Global/regional integration 45 5.38 1.97 27. Food security 46 4.91 2.21 28. Education and skills 52 5.29 2.14 29. Social protection (e.g., pensions, targeted social assistance) 44 4.52 2.03 30. Land reform 42 4.10 2.01 31. Agricultural development 42 4.74 2.18 32. Mining, oil, gas, and natural resource management 42 4.76 2.24 Achieving Development Results N Mean SD 33. To what extent does the World Bank’s work help to achieve development results in Namibia, on a ten-point scale? 71 5.38 1.56 (1-To no degree at all, 10-To a very significant degree) 50 The World Bank Namibia Country Survey 2013 C. World Bank Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank in Namibia, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) N Mean SD 34. The World Bank’s financial instruments (i.e., investment lending, Development 63 4.78 1.65 Policy Loan, Trust Funds, Program 4 Results, etc.) meet the needs of Namibia 35. The World Bank meets Namibia’s needs for knowledge services 68 5.57 2.05 (e.g., research, analysis, data, technical assistance) D. The World Bank’s Knowledge Work and Activities (i.e., Analysis, Studies, Data, Reports, Conferences) 1. How frequently do you consult World Bank knowledge work and Percentage of Respondents activities in the work you do? (N=87) Weekly 4.6% Monthly 11.5% A few times a year 27.6% Rarely 32.2% Never 24.1% 51 The World Bank Namibia Country Survey 2013 D. The World Bank’s Knowledge Work and Activities (continued) 2. When thinking about the development challenges in Namibia, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=87) Education and skills 52.9% Public sector governance/ reform (i.e., government effectiveness, public 33.3% financial management, public expenditure, fiscal system reform) Industrial development 28.7% Poverty reduction 20.7% Economic growth 18.4% Job creation/employment 14.9% International trade competitiveness 10.3% Energy 9.2% Foreign direct investment 8.0% Water and sanitation 8.0% Anti-corruption 8.0% Financial markets (e.g., resilience, competition, financial inclusion) 8.0% Reduce inequality 8.0% Agricultural development 8.0% Environmental sustainability and climate change 8.0% Health (e.g., HIV/AIDS, non-communicable diseases, health care financing) 5.7% Rural development 5.7% Affordable housing 5.7% Global/regional integration 4.6% Gender (e.g., achieve equity, reduce gender-based violence) 3.4% Land reform 3.4% Urban development 3.4% Transport (e.g., roads, ports, rail, bridges) 3.4% Regulatory framework 3.4% State-owned enterprise governance 3.4% Law and justice (e.g., judicial system) 2.3% Social protection (e.g., pensions, targeted social assistance) 1.1% Information and communications technology 1.1% Mining, oil, gas, and natural resource management 1.1% Food security 1.1% Disaster management 0.0% Crime and violence 0.0% In Namibia, how effective do you believe the World Bank’s knowledge work and Level of Effectiveness activities: (1-Not effective at all, 10-Very effective) N Mean SD 3. Enhancing your knowledge and/or skills 70 4.87 2.13 4. Supporting implementation of Government programs 66 5.56 1.68 5. Assisting Namibia in finding solutions to its development challenges 67 5.07 1.93 6. Assisting the Government in implementing policies, projects, and programs 68 5.46 1.71 7. Helping Namibians learn from counterparts in other countries and share 68 5.29 2.25 Namibia’s successes with the world 52 The World Bank Namibia Country Survey 2013 D. The World Bank’s Knowledge Work and Activities (continued) In Namibia, to what extent do you believe that the World B ank’s knowledge work Degree and activities: (1-To no degree at all, 10-To a very significant degree) N Mean SD 8. Are timely 57 4.91 1.84 9. Include appropriate level of stakeholder involvement during preparation 64 5.13 1.91 10. Are relevant to Namibia’s development priorities 64 5.53 1.83 11. Provide feasible recommendations 61 5.61 1.89 12. Are accessible (well written and easy to understand) 65 5.83 2.00 13. Are source of relevant information on global good practices 65 6.18 2.06 14. Are useful in terms of the work you do 70 5.66 2.42 15. Are adequately disseminated 68 4.99 2.22 16. Are appropriately translated 57 5.35 2.22 17. Are adaptable to Namibia’s specific development challenges and country 68 5.21 2.00 circumstances Overall Evaluations N Mean SD 18. Overall, how significant a contribution do you believe the World Bank’s knowledge work and activities make to development results in your country, 67 5.66 1.55 on a ten-point scale? (1-Not significant at all, 10-Very significant) 19. Overall, how would you rate the technical quality of the World Bank’s knowledge work and activities, on a ten-point scale? 66 6.94 1.60 (1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank To what extent do you agree/disagree with the following statements, Level of Agreement on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) N Mean SD 1. World Bank loans and guarantees are useful instruments for supporting 67 6.10 2.08 Government policies, programs, and projects 2. The World Bank effectively monitors and evaluates the support it provides 58 6.12 1.98 3. The World Bank provides practical solutions to Namibia’s development 70 4.99 1.88 challenges 4. Working with the World Bank increases Namibia's institutional capacity 72 6.13 1.91 5. The World Bank ensures consistency and continuity through staff changes 40 5.28 1.95 6. The World Bank's teams and visits are well coordinated 52 5.96 1.96 7. Where country systems (e.g., procurement, financial management, etc.) are 44 5.36 2.02 adequate, the World Bank makes appropriate use of them 8. The World Bank provides effective implementation support (i.e., supervision of 54 5.93 2.07 projects) 53 The World Bank Namibia Country Survey 2013 F. The Future Role of the World Bank in Namibia The Bank’s Role N Mean SD 1. How significant a role do you believe the World Bank SHOULD play in Namibia’s development in the near future, on a ten-point scale? 81 7.75 1.66 (1-Not a significant role at all, 10-Very significant role) 2. Which of the following SHOULD the World Bank do to make itself of Percentage of Respondents greater value in Namibia? (Choose no more than TWO) (Responses Combined; N=82) Reach out more to groups outside of government 41.5% Reduce the complexity of obtaining World Bank financing 32.9% Improve the quality of its experts as related to Namibia’s specific challenges 29.3% Offer more innovative financial products 23.2% Provide more adequate data/knowledge/statistics/figures on Namibia’s 19.5% economy Focus primarily on advocacy issues 14.6% Offer more innovative knowledge services 11.0% Improve the competitiveness of its financing compared to markets (e.g., 9.8% cost, timeliness, and other terms) Increase availability of fee-based/reimbursable advisory services 4.9% Other 4.9% Work faster 3.7% Ensure greater selectivity in its work 1.2% Percentage of Respondents (N=82/70/71) Which TWO areas Which TWO Please check TWO below would benefit areas below areas below that you most from the World should receive believe should be 3. Below is a list of development priorities Bank playing a little or no left to the in the National Development Plan IV. leading role among support from Government to Please answer the following questions: international partners the World Bank manage without (Choose no more TWO for each column) in Namibia? in Namibia? World Bank support. Raise the quality of education and skills 35.4% 11.4% 28.2% Develop Namibia as a logistics hub 32.9% 25.7% 12.7% Improve the extent and quality of public infrastructure (transportation, energy, water and sanitation, housing, and 28.0% 11.4% 18.3% information and communications technology) Ensure that Namibia has the most 23.2% 17.1% 21.1% competitive economy in SADC Increase the size and scope of Namibia’s 22.0% 22.9% 14.1% manufacturing sector Make Namibia the most competitive 17.1% 42.9% 29.6% tourism destination in sub-Saharan Africa Reduce the incidence of severe poverty 15.9% 12.9% 32.4% Increase growth of the agricultural sector 14.6% 18.6% 14.1% Ensure that all Namibians have access to 9.8% 25.7% 25.4% affordable and high-quality health care 54 The World Bank Namibia Country Survey 2013 G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Namibia? (Choose no more than TWO) (Responses Combined; N=87) Local newspapers 39.7% International newspapers 32.1% Local radio 30.4% International radio 23.1% Local television 22.1% International television 18.9% Periodicals 17.9% Internet 4.5% Social media (Facebook, Twitter, YouTube) 3.5% Blogs 2.2% Mobile phones 1.6% Instant messaging 0.3% Other 0.0% 2. How would you prefer to receive information from the World Bank? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=86) World Bank website 53.5% e-newsletters 34.9% World Bank seminars/workshops/conferences 33.7% World Bank publications and other written materials 26.7% Direct contact with World Bank (i.e., face to face meetings/discussions) 12.8% Namibia Development Information Centre at the Polytechnic 7.0% Social media (Facebook, Twitter, YouTube) 7.0% Instant messaging 4.7% Mobile phones 4.7% Other 3.5% Blogs 0.0% 3. Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession Percentage of Respondents that is not a list of exceptions? (N=82) Yes 18.3% No 81.7% 4. Have you requested information from the World Bank on its activities Percentage of Respondents in the past year? (N=70) Yes 18.6% No 81.4% Percentage of Respondents 5. Were you able to obtain this information? (N=28) Yes 60.7% No 39.3% Percentage of Respondents 6. Do you have access to the Internet? (N=78) Yes 96.2% No 3.8% 55 The World Bank Namibia Country Survey 2013 G. Communication and Information Sharing (continued) Percentage of Respondents 7. Do you use/have used the World Bank website? (N=80) Yes 67.5% No 32.5% Percentage of Respondents 8. Which do you primarily use? (N=74) The World Bank’s country website (www.worldbank.org/namibia) 33.8% The World Bank’s main website (www.worldbank.org) 66.2% 9. Which Internet connection do you use primarily when visiting a World Percentage of Respondents Bank website? (N=77) High speed 87.0% Dial-up 13.0% 10. Do you use/have you used the World Bank’s Development Percentage of Respondents Information Centre at the Polytechnic in Namibia? (N=85) Yes 4.7% No 64.7% I don’t know what Development Information Centre is 30.6% Please rate how much you agree with the following statements, Level of Agreement on a ten-point scale. (1-Strongly disagree, 10-Strongly agree) N Mean SD 11. I use/consult World Bank data more currently than I did a few years ago 76 4.59 2.76 12. The World Bank-supported Namibia Development Information Centre is a 19 5.11 2.42 valuable source of information related to development in Namibia. 13. I find the World Bank websites easy to navigate. 58 6.38 2.08 14. I find the information on the World Bank’s websites useful. 58 6.62 1.95 15. When I need information from the World Bank I know how to find it (e.g., 61 5.51 2.68 whom to call, where to reach them, etc.) 16. The World Bank is responsive to my information requests and inquiries 42 6.36 2.31 56 The World Bank Namibia Country Survey 2013 H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Please mark only ONE response) (N=86) Private Sector Organization/Firm 24.4% Employee of a Ministry, Ministerial Department or Implementation Agency 12.8% Financial Sector/Private Bank 11.6% Office of the President, Prime Minister 8.1% Independent Government Institution 8.1% NGO 7.0% Other 7.0% Local Government Office or Staff 3.5% Multilateral Agency 3.5% Office of Parliamentarian 2.3% Project Management Unit (PMU) overseeing implementation of project 2.3% Bilateral Agency 2.3% Media 2.3% Trade Union 2.3% Office of Minister 1.2% Consultant/Contractor working on World Bank supported Project/Program 1.2% 2. Please identify the primary specialization of your work. (Please mark Percentage of Respondents only ONE response) (N=83) Financial markets / banking 20.5% Other 19.3% Natural resource management / environmental sustainability 9.6% Public sector governance / public financial management / anti-corruption 9.6% Law and justice / regulatory framework 7.2% Private sector development / foreign direct investment 7.2% Agriculture/ rural development / food security 6.0% Job creation/employment 6.0% Education 4.8% Water and sanitation 3.6% Transport 2.4% Energy 1.2% Health / communicable/non-communicable diseases 1.2% Information and communications technology 1.2% 3. Currently, do you professionally collaborate/work with the World Percentage of Respondents Bank in your country? (N=85) Yes 30.6% No 69.4% 4. Which of the following describes most of your exposure to the World Percentage of Respondents Bank in Namibia? (Choose no more than TWO) (N=83) Use World Bank website for information, data, research, etc. 36.1% Observer (i.e., follow in media, discuss in informal conversations, etc.) 33.7% Use World Bank reports/data 30.1% Engage in World Bank related/sponsored events/activities 25.3% Collaborate as part of my professional duties 20.5% 57 The World Bank Namibia Country Survey 2013 H. Background Information (continued) Percentage of Respondents 5. Which best represents your geographic location? (N=86) City of Windhoek 90.7% Northern Namibia 4.7% Central Namibia (other than Windhoek) 4.7% 58 The World Bank Namibia Country Survey 2013 Appendix B: Responses to All Questions by Stakeholder Groups A. General Issues facing Namibia In general, would you say that Namibia is headed in 2013 in...? Office of the Employee of a Ministry, Bilateral/ Financial Independent President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government Percentage of Respondents Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other The right direction 75.0% 100.0% 60.0% 76.2% 50.0% 50.0% 83.3% 77.8% The wrong direction 0.0% 0.0% 0.0% 9.5% 37.5% 16.7% 16.7% 0.0% Not sure 25.0% 0.0% 40.0% 14.3% 12.5% 33.3% 0.0% 22.2% 59 The World Bank Namibia Country Survey 2013 A. General Issues facing Namibia (continued) Listed below are a number of development priorities in Namibia. Please identify which of the following you consider the most important development priorities in Namibia? Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Social protection 0.0% 18.2% 0.0% 4.8% 0.0% 16.7% 14.3% 0.0% Transport (e.g., roads, ports, rail, bridges) 0.0% 0.0% 0.0% 9.5% 30.0% 16.7% 14.3% 0.0% Public sector governance/ reform 14.3% 54.5% 80.0% 23.8% 50.0% 50.0% 28.6% 27.8% Global/regional integration 0.0% 0.0% 0.0% 4.8% 0.0% 16.7% 0.0% 0.0% Gender 0.0% 0.0% 0.0% 9.5% 10.0% 33.3% 0.0% 0.0% Industrial development 14.3% 18.2% 20.0% 14.3% 10.0% 0.0% 28.6% 33.3% Foreign direct investment 0.0% 9.1% 0.0% 4.8% 0.0% 16.7% 0.0% 5.6% Water and sanitation 14.3% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% 5.6% Anti-corruption 14.3% 0.0% 20.0% 9.5% 20.0% 0.0% 14.3% 11.1% Job creation/employment 57.1% 36.4% 40.0% 52.4% 10.0% 66.7% 71.4% 38.9% Rural development 0.0% 0.0% 0.0% 9.5% 0.0% 0.0% 0.0% 11.1% Financial markets 0.0% 0.0% 0.0% 4.8% 10.0% 0.0% 14.3% 0.0% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% Environmental sustainability and climate 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% change Reduce inequality 14.3% 27.3% 20.0% 4.8% 20.0% 0.0% 0.0% 11.1% Health 0.0% 18.2% 20.0% 4.8% 0.0% 0.0% 0.0% 11.1% Education and skills 42.9% 36.4% 40.0% 61.9% 60.0% 66.7% 42.9% 44.4% Poverty reduction 28.6% 27.3% 20.0% 0.0% 10.0% 0.0% 0.0% 16.7% Energy 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 5.6% Food security 14.3% 0.0% 0.0% 4.8% 10.0% 0.0% 0.0% 0.0% Land reform 14.3% 0.0% 40.0% 0.0% 10.0% 0.0% 14.3% 5.6% Agricultural development 0.0% 0.0% 0.0% 9.5% 0.0% 0.0% 0.0% 0.0% International trade competitiveness 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% Crime and violence 14.3% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% Economic growth 42.9% 18.2% 0.0% 33.3% 20.0% 0.0% 28.6% 11.1% Law and justice (e.g., judicial system) 0.0% 9.1% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% Affordable housing 14.3% 9.1% 0.0% 4.8% 10.0% 0.0% 0.0% 11.1% State-owned enterprise governance 0.0% 0.0% 0.0% 4.8% 10.0% 0.0% 14.3% 0.0% Mining, oil, gas, and natural resource 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 11.1% management Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% technology 60 The World Bank Namibia Country Survey 2013 A. General Issues facing Namibia (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Namibia? Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Water and sanitation 12.5% 0.0% 0.0% 4.8% 20.0% 16.7% 0.0% 5.6% Reduce inequality 25.0% 9.1% 40.0% 14.3% 20.0% 16.7% 14.3% 11.1% Economic growth 62.5% 63.6% 40.0% 57.1% 50.0% 0.0% 71.4% 38.9% Land reform 0.0% 0.0% 20.0% 4.8% 0.0% 0.0% 0.0% 5.6% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% Rural development 12.5% 36.4% 0.0% 28.6% 30.0% 16.7% 14.3% 16.7% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regulatory framework 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% State-owned enterprise governance 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 5.6% Social protection (e.g., pensions, targeted 0.0% 0.0% 20.0% 0.0% 0.0% 50.0% 0.0% 11.1% social assistance)* Law and justice (e.g., judicial system) 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Transport (e.g., roads, ports, rail, bridges) 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Affordable housing 0.0% 0.0% 0.0% 9.5% 20.0% 0.0% 0.0% 11.1% Information and communications 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% technology Anti-corruption 0.0% 0.0% 0.0% 4.8% 10.0% 16.7% 14.3% 0.0% Industrial development 12.5% 9.1% 20.0% 9.5% 0.0% 0.0% 28.6% 27.8% Foreign direct investment 0.0% 0.0% 0.0% 9.5% 0.0% 16.7% 14.3% 0.0% Education and skills 37.5% 54.5% 60.0% 57.1% 40.0% 66.7% 57.1% 66.7% Energy 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% Public sector governance/ reform 12.5% 18.2% 20.0% 14.3% 10.0% 0.0% 14.3% 16.7% Mining, oil, gas, and natural resource 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 11.1% management Environmental sustainability and climate 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% change Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health (e.g., HIV/AIDS, non-communicable 12.5% 0.0% 0.0% 4.8% 10.0% 0.0% 0.0% 5.6% diseases, health care financing) Agricultural development 25.0% 36.4% 20.0% 14.3% 10.0% 16.7% 14.3% 5.6% Job creation/employment 50.0% 36.4% 40.0% 42.9% 70.0% 66.7% 57.1% 38.9% Financial markets (e.g., resilience, 0.0% 0.0% 0.0% 4.8% 10.0% 0.0% 0.0% 0.0% competition, financial inclusion) International trade competitiveness 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Food security 12.5% 18.2% 20.0% 4.8% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 61 The World Bank Namibia Country Survey 2013 A. General Issues facing Namibia (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Namibia? Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Energy 0.0% 0.0% 0.0% 19.0% 0.0% 0.0% 0.0% 5.6% Gender (e.g., achieve equity, reduce 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% gender-based violence) Reduce inequality 25.0% 20.0% 0.0% 4.8% 0.0% 16.7% 0.0% 11.1% Social protection (e.g., pensions, targeted 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% social assistance) Global/regional integration 12.5% 0.0% 20.0% 0.0% 10.0% 16.7% 14.3% 5.6% Land reform 0.0% 0.0% 0.0% 4.8% 10.0% 0.0% 14.3% 0.0% Anti-corruption 0.0% 0.0% 0.0% 0.0% 30.0% 0.0% 14.3% 11.1% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Rural development 12.5% 40.0% 0.0% 9.5% 20.0% 0.0% 28.6% 5.6% Foreign direct investment 37.5% 30.0% 20.0% 33.3% 10.0% 16.7% 14.3% 22.2% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% Water and sanitation 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Education and skills 50.0% 90.0% 20.0% 57.1% 30.0% 50.0% 42.9% 33.3% Information and communications 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% technology Regulatory framework 0.0% 0.0% 40.0% 9.5% 10.0% 16.7% 28.6% 5.6% Affordable housing 0.0% 0.0% 0.0% 4.8% 0.0% 16.7% 0.0% 0.0% International trade competitiveness 0.0% 10.0% 20.0% 19.0% 10.0% 0.0% 0.0% 16.7% Public sector governance/ reform 0.0% 20.0% 60.0% 4.8% 20.0% 16.7% 0.0% 16.7% Industrial development 62.5% 40.0% 40.0% 38.1% 20.0% 16.7% 71.4% 27.8% Job creation/employment 37.5% 0.0% 0.0% 28.6% 30.0% 33.3% 14.3% 22.2% Agricultural development 25.0% 20.0% 20.0% 14.3% 10.0% 33.3% 42.9% 11.1% Food security 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 11.1% Transport (e.g., roads, ports, rail, bridges)* 25.0% 0.0% 20.0% 0.0% 40.0% 0.0% 0.0% 11.1% Mining, oil, gas, and natural resource 0.0% 10.0% 40.0% 4.8% 20.0% 33.3% 0.0% 50.0% management* Environmental sustainability and climate 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% change Health (e.g., HIV/AIDS, non-communicable 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% diseases, health care financing) State-owned enterprise governance 0.0% 10.0% 0.0% 14.3% 10.0% 16.7% 0.0% 5.6% Law and justice (e.g., judicial system) 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% Financial markets (e.g., resilience, 12.5% 0.0% 0.0% 23.8% 20.0% 0.0% 0.0% 5.6% competition, financial inclusion) *Significantly different between stakeholder groups 62 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (1-Not familiar at all, 10-Extremely familiar; 1-Not effective at all, 10-Very effective; 1-To no degree at all, 10-To a very significant degree) 63 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about how the World Bank can have the most impact on development results in Namibia, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Namibia? (Choose no more than THREE) Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Social protection 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Public sector governance/ reform 12.5% 36.4% 60.0% 19.0% 60.0% 33.3% 14.3% 35.3% Transport (e.g., roads, ports, rail, bridges) 12.5% 9.1% 20.0% 9.5% 0.0% 16.7% 0.0% 11.8% Poverty reduction 25.0% 27.3% 20.0% 14.3% 10.0% 16.7% 0.0% 29.4% Global/regional integration 0.0% 0.0% 20.0% 9.5% 0.0% 0.0% 0.0% 0.0% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% Crime and violence 0.0% 9.1% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% Industrial development 0.0% 18.2% 20.0% 19.0% 10.0% 0.0% 57.1% 29.4% Rural development* 12.5% 27.3% 0.0% 14.3% 20.0% 0.0% 57.1% 0.0% Foreign direct investment 0.0% 9.1% 20.0% 14.3% 10.0% 0.0% 28.6% 0.0% Water and sanitation 12.5% 0.0% 0.0% 9.5% 0.0% 0.0% 14.3% 5.9% Energy 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 5.9% Job creation/employment 25.0% 9.1% 20.0% 23.8% 10.0% 33.3% 0.0% 11.8% Financial markets 12.5% 0.0% 40.0% 4.8% 20.0% 0.0% 14.3% 11.8% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Environmental sustainability and climate 0.0% 18.2% 0.0% 4.8% 10.0% 0.0% 0.0% 5.9% change Reduce inequality 12.5% 0.0% 0.0% 4.8% 0.0% 16.7% 0.0% 0.0% Health (e.g., HIV/AIDS, non-communicable 12.5% 9.1% 20.0% 4.8% 30.0% 0.0% 0.0% 5.9% diseases, health care financing) Education and skills 50.0% 36.4% 20.0% 38.1% 50.0% 66.7% 0.0% 35.3% Food security 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Land reform 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% Agricultural development 0.0% 0.0% 0.0% 9.5% 0.0% 16.7% 28.6% 11.8% International trade competitiveness 25.0% 18.2% 0.0% 14.3% 10.0% 16.7% 0.0% 5.9% Economic growth 50.0% 45.5% 0.0% 33.3% 20.0% 33.3% 42.9% 52.9% Law and justice (e.g., judicial system) 0.0% 0.0% 0.0% 0.0% 10.0% 16.7% 0.0% 0.0% Regulatory framework 12.5% 0.0% 20.0% 14.3% 0.0% 0.0% 28.6% 0.0% Affordable housing 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 14.3% 17.6% State-owned enterprise governance 0.0% 0.0% 0.0% 9.5% 10.0% 0.0% 0.0% 5.9% Mining, oil, gas, and natural resource 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% management Anti-corruption 0.0% 0.0% 20.0% 4.8% 0.0% 16.7% 0.0% 5.9% Information and communications 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% technology Disaster management 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 64 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Namibia? Greatest Value Office of the Employee of a Ministry, Bilateral/ Financial Independent President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government Percentage of Respondents Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Financial resources: investment lending 16.7% 10.0% 50.0% 30.0% 30.0% 0.0% 16.7% 6.7% Financial resources: policy based lending / 0.0% 30.0% 25.0% 20.0% 10.0% 20.0% 33.3% 26.7% budget support to the Government Mobilizing third party financial resources 0.0% 0.0% 0.0% 5.0% 10.0% 0.0% 0.0% 13.3% Technical assistance 16.7% 20.0% 0.0% 20.0% 40.0% 20.0% 0.0% 20.0% Policy advice 16.7% 0.0% 0.0% 5.0% 10.0% 20.0% 33.3% 6.7% Development partner coordination 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 13.3% Data and statistics 0.0% 20.0% 25.0% 5.0% 0.0% 0.0% 0.0% 0.0% Training/capacity building 50.0% 10.0% 0.0% 10.0% 0.0% 40.0% 16.7% 13.3% Studies/analyses 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Convening/facilitating 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Linkage to non-Bank expertise (i.e., South- 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% South knowledge sharing) Other 0.0% 0.0% 0.0% 5.0% 0.0% 0.0% 0.0% 0.0% 2nd Greatest Value Office of the Employee of a Ministry, Bilateral/ Financial Independent President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government Percentage of Respondents Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Financial resources: investment lending 0.0% 10.0% 0.0% 5.3% 20.0% 0.0% 0.0% 0.0% Financial resources: policy based lending / 33.3% 0.0% 0.0% 10.5% 20.0% 0.0% 16.7% 20.0% budget support to the Government Mobilizing third party financial resources 0.0% 10.0% 50.0% 10.5% 0.0% 0.0% 0.0% 6.7% Technical assistance 33.3% 20.0% 50.0% 10.5% 40.0% 40.0% 50.0% 20.0% Policy advice 16.7% 30.0% 0.0% 21.1% 0.0% 20.0% 0.0% 6.7% Development partner coordination 0.0% 0.0% 0.0% 5.3% 0.0% 0.0% 16.7% 0.0% Data and statistics 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Training/capacity building 0.0% 10.0% 0.0% 36.8% 20.0% 40.0% 0.0% 20.0% Studies/analyses 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% Convening/facilitating 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% Linkage to non-Bank expertise (i.e., South- 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 13.3% South knowledge sharing) Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.7% 65 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Namibia? (Choose no more than TWO) Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Imposing technocratic solutions without 28.6% 10.0% 25.0% 25.0% 0.0% 20.0% 0.0% 5.9% regard to political realities Not exploring alternative policy options 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Too bureaucratic in its operational policies 14.3% 10.0% 0.0% 15.0% 20.0% 0.0% 16.7% 17.6% and procedures Staff too inaccessible 0.0% 10.0% 0.0% 0.0% 20.0% 0.0% 16.7% 5.9% Arrogant in its approach* 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% 33.3% 0.0% Lack of credibility of its knowledge/data 0.0% 0.0% 0.0% 5.0% 0.0% 20.0% 0.0% 0.0% Not willing to honestly criticize policies and 0.0% 10.0% 0.0% 15.0% 20.0% 20.0% 0.0% 11.8% reform efforts in the country Too influenced by developed countries 42.9% 20.0% 50.0% 20.0% 30.0% 20.0% 50.0% 35.3% Not enough public disclosure of its work 14.3% 50.0% 25.0% 25.0% 30.0% 40.0% 33.3% 23.5% World Bank processes too slow and 14.3% 0.0% 0.0% 5.0% 10.0% 0.0% 0.0% 11.8% complex Not aligned with country priorities 14.3% 20.0% 0.0% 0.0% 20.0% 0.0% 0.0% 17.6% Not aligned with other development 14.3% 0.0% 25.0% 10.0% 10.0% 0.0% 0.0% 11.8% partners’ work Not collaborating enough with the private sector, civil society, and other non-state 14.3% 30.0% 50.0% 25.0% 20.0% 60.0% 0.0% 17.6% actors Not adequately sensitive to political/social 14.3% 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% realities in Namibia Other 0.0% 0.0% 0.0% 15.0% 0.0% 0.0% 0.0% 23.5% *Significantly different between stakeholder groups 66 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which World Bank instruments do you believe are the MOST effective in reducing poverty in Namibia? (Choose no more than TWO) Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Capacity development 71.4% 63.6% 20.0% 33.3% 50.0% 80.0% 85.7% 52.9% Policy based lending / budget support to 0.0% 9.1% 0.0% 33.3% 10.0% 0.0% 0.0% 17.6% the Government Knowledge products/services (analytical 28.6% 45.5% 60.0% 0.0% 30.0% 20.0% 14.3% 17.6% work, studies, surveys, etc.)* Investment lending (financing specific 14.3% 27.3% 40.0% 33.3% 40.0% 0.0% 14.3% 17.6% projects) Technical assistance (advice, best practice, 57.1% 18.2% 40.0% 52.4% 0.0% 60.0% 71.4% 64.7% international experience, etc.)* Trust Fund management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% South-South knowledge exchange (i.e., facilitating peer learning between Namibia 14.3% 9.1% 20.0% 14.3% 30.0% 20.0% 0.0% 11.8% and other developing countries) Other 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 5.9% Don't know 0.0% 9.1% 0.0% 4.8% 10.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 67 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO) Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Non-governmental organizations (NGOs)* 25.0% 20.0% 40.0% 9.5% 20.0% 83.3% 28.6% 23.5% Local government 75.0% 80.0% 20.0% 38.1% 30.0% 16.7% 42.9% 41.2% Beneficiaries 12.5% 10.0% 0.0% 9.5% 20.0% 16.7% 14.3% 0.0% Private sector* 37.5% 40.0% 0.0% 81.0% 60.0% 16.7% 42.9% 35.3% Community-based Organizations (CBOs) 0.0% 0.0% 0.0% 4.8% 0.0% 16.7% 28.6% 11.8% Development partner community 12.5% 10.0% 60.0% 0.0% 10.0% 16.7% 28.6% 23.5% Foundations 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Academia/think tanks/research institutes 12.5% 10.0% 20.0% 33.3% 40.0% 33.3% 14.3% 23.5% Parliament 12.5% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 23.5% Media 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Faith-based organizations 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regional organizations 12.5% 0.0% 20.0% 4.8% 20.0% 0.0% 0.0% 17.6% (e.g., SADC, SACU, AU) Other 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank’s work in Namibia, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) 68 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) To what extent is the World Bank an effective development partner in Namibia, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) 69 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other The World Bank works too slowly 28.6% 11.1% 0.0% 15.8% 10.0% 20.0% 16.7% 5.6% The Government works inefficiently 0.0% 33.3% 20.0% 52.6% 50.0% 20.0% 33.3% 16.7% There is not an adequate level of 14.3% 11.1% 20.0% 5.3% 20.0% 60.0% 33.3% 38.9% citizen/civil society participation Poor coordination among development 14.3% 22.2% 0.0% 15.8% 0.0% 20.0% 16.7% 27.8% partners The World Bank does not do adequate 0.0% 0.0% 0.0% 10.5% 10.0% 0.0% 0.0% 5.6% follow through/follow-up Lack of/inadequate levels of capacity in 14.3% 22.2% 20.0% 26.3% 10.0% 40.0% 33.3% 27.8% Government Political pressures and obstacles* 57.1% 11.1% 0.0% 5.3% 10.0% 0.0% 33.3% 11.1% Reforms are not well thought out in light of 42.9% 22.2% 40.0% 31.6% 40.0% 40.0% 0.0% 16.7% country challenges The World Bank is not sensitive enough to 0.0% 22.2% 40.0% 15.8% 30.0% 0.0% 33.3% 22.2% political/social realities on the ground Other 0.0% 11.1% 20.0% 0.0% 0.0% 0.0% 0.0% 11.1% *Significantly different between stakeholder groups 70 The World Bank Namibia Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Namibia, on a ten-point scale? (1-Not effective at all, 10-Very effective) 71 The World Bank Namibia Country Survey 2013 C. World Bank Effectiveness and Results (continued) (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank in Namibia, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) D. The World Bank’s Knowledge How frequently do you consult World Bank knowledge work and activities in the work you do? Office of the Employee of a Ministry, Bilateral/ Financial Independent President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government Percentage of Respondents Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Weekly 12.5% 0.0% 0.0% 5.0% 0.0% 0.0% 14.3% 5.6% Monthly 12.5% 36.4% 40.0% 0.0% 10.0% 0.0% 0.0% 11.1% A few times a year 25.0% 27.3% 40.0% 35.0% 20.0% 50.0% 14.3% 22.2% Rarely 37.5% 27.3% 20.0% 20.0% 50.0% 33.3% 14.3% 44.4% Never 12.5% 9.1% 0.0% 40.0% 20.0% 16.7% 57.1% 16.7% 72 The World Bank Namibia Country Survey 2013 D. The World Bank’s Knowledge (continued) When thinking about the development challenges in Namibia, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE) Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Public sector governance/ reform 25.0% 50.0% 60.0% 19.0% 40.0% 50.0% 50.0% 27.8% Gender 0.0% 10.0% 0.0% 4.8% 10.0% 0.0% 0.0% 0.0% Industrial development* 25.0% 20.0% 40.0% 19.0% 20.0% 0.0% 100.0% 33.3% Foreign direct investment 0.0% 10.0% 0.0% 19.0% 0.0% 0.0% 0.0% 11.1% Water and sanitation 0.0% 30.0% 0.0% 9.5% 0.0% 16.7% 0.0% 0.0% International trade competitiveness 12.5% 10.0% 40.0% 9.5% 0.0% 0.0% 0.0% 16.7% Energy 12.5% 0.0% 0.0% 14.3% 10.0% 0.0% 0.0% 11.1% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social protection 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Land reform 12.5% 0.0% 0.0% 4.8% 0.0% 0.0% 16.7% 0.0% Poverty reduction 37.5% 50.0% 20.0% 14.3% 20.0% 0.0% 0.0% 16.7% Law and justice (e.g., judicial system) 0.0% 0.0% 0.0% 0.0% 10.0% 16.7% 0.0% 0.0% Anti-corruption 0.0% 0.0% 0.0% 9.5% 20.0% 33.3% 0.0% 5.6% Financial markets 12.5% 0.0% 0.0% 9.5% 20.0% 0.0% 0.0% 11.1% Reduce inequality* 37.5% 10.0% 0.0% 0.0% 0.0% 33.3% 0.0% 5.6% Urban development 12.5% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 5.6% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Education and skills 62.5% 20.0% 20.0% 57.1% 60.0% 83.3% 50.0% 55.6% Global/regional integration 0.0% 0.0% 20.0% 0.0% 0.0% 16.7% 0.0% 5.6% Information and communications 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% technology Transport (e.g., roads, ports, rail, bridges) 0.0% 0.0% 20.0% 0.0% 10.0% 16.7% 0.0% 0.0% Agricultural development 0.0% 0.0% 0.0% 19.0% 0.0% 0.0% 33.3% 5.6% Mining, oil, gas, and natural resource 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% management Job creation/employment 12.5% 0.0% 40.0% 23.8% 0.0% 33.3% 0.0% 16.7% Health 12.5% 10.0% 0.0% 4.8% 10.0% 0.0% 0.0% 5.6% Economic growth 12.5% 20.0% 20.0% 23.8% 10.0% 0.0% 16.7% 22.2% Rural development 0.0% 0.0% 0.0% 9.5% 10.0% 0.0% 0.0% 11.1% Food security 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Environmental sustainability and climate 0.0% 20.0% 20.0% 4.8% 10.0% 0.0% 16.7% 5.6% change Regulatory framework 0.0% 0.0% 0.0% 4.8% 10.0% 0.0% 16.7% 0.0% State-owned enterprise governance 0.0% 0.0% 0.0% 4.8% 10.0% 0.0% 0.0% 5.6% Affordable housing 12.5% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% *Significantly different between stakeholder groups 73 The World Bank Namibia Country Survey 2013 D. The World Bank’s Knowledge (continued) In Namibia, how effective do you believe the World Bank’s knowledge work and activities are at: (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups 74 The World Bank Namibia Country Survey 2013 D. The World Bank’s Knowledge (continued) In Namibia, to what extent do you believe that the World Bank’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) 75 The World Bank Namibia Country Survey 2013 D. The World Bank’s Knowledge (continued) (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 76 The World Bank Namibia Country Survey 2013 E. Working with the World Bank To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) 77 The World Bank Namibia Country Survey 2013 F. The Future Role of the World Bank in Namibia (1-Not a significant role at all, 10-Very significant role) Which of the following SHOULD the World Bank do to make itself of greater value in Namibia? (Choose no more than TWO) Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Improve the quality of its experts as related 50.0% 37.5% 20.0% 25.0% 30.0% 0.0% 40.0% 27.8% to Namibia’s specific challenges Reduce the complexity of obtaining World 25.0% 0.0% 40.0% 35.0% 40.0% 33.3% 20.0% 50.0% Bank financing Focus primarily on advocacy issues 12.5% 37.5% 20.0% 10.0% 0.0% 0.0% 20.0% 22.2% Improve the competitiveness of its financing compared to markets (e.g., cost, 0.0% 0.0% 20.0% 10.0% 20.0% 16.7% 0.0% 11.1% timeliness, and other terms) Reach out more to groups outside of 12.5% 50.0% 40.0% 45.0% 60.0% 83.3% 60.0% 22.2% government Ensure greater selectivity in its work 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% Provide more adequate data/knowledge/ 37.5% 12.5% 0.0% 25.0% 0.0% 33.3% 20.0% 22.2% statistics/figures on Namibia’s economy Offer more innovative financial products 12.5% 12.5% 40.0% 30.0% 40.0% 0.0% 20.0% 22.2% Offer more innovative knowledge services 37.5% 25.0% 0.0% 10.0% 10.0% 16.7% 0.0% 0.0% Increase availability of fee- 0.0% 0.0% 0.0% 5.0% 0.0% 16.7% 20.0% 5.6% based/reimbursable advisory services Work faster 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% Other 0.0% 12.5% 0.0% 5.0% 0.0% 0.0% 0.0% 5.6% 78 The World Bank Namibia Country Survey 2013 F. The Future Role of the World Bank in Namibia (continued) Below is a list of development priorities in the National Development Plan IV. Please answer the following questions: Which TWO areas below would benefit most from the World Bank playing a leading role among international partners in Namibia? (Choose no more than TWO) Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Develop Namibia as a logistics hub 40.0% 45.5% 40.0% 28.6% 10.0% 16.7% 50.0% 43.8% Make Namibia the most competitive 40.0% 0.0% 20.0% 14.3% 30.0% 16.7% 0.0% 25.0% tourism destination in sub-Saharan Africa Increase the size and scope of Namibia’s 40.0% 9.1% 20.0% 23.8% 20.0% 16.7% 33.3% 18.8% manufacturing sector Increase growth of the agricultural sector 20.0% 9.1% 0.0% 19.0% 20.0% 33.3% 16.7% 6.3% Reduce the incidence of severe poverty 20.0% 27.3% 20.0% 4.8% 30.0% 0.0% 0.0% 18.8% Ensure that Namibia has the most 0.0% 36.4% 60.0% 28.6% 10.0% 16.7% 16.7% 18.8% competitive economy in SADC Raise the quality of education and skills 40.0% 18.2% 40.0% 42.9% 40.0% 50.0% 33.3% 25.0% Ensure that all Namibians have access to 0.0% 0.0% 0.0% 9.5% 10.0% 16.7% 16.7% 18.8% affordable and high-quality health care Improve the extent and quality of public 0.0% 54.5% 0.0% 28.6% 30.0% 33.3% 16.7% 25.0% infrastructure Which TWO areas below should receive little or no support from the World Bank in Namibia? (Choose no more than TWO) Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Develop Namibia as a logistics hub 0.0% 22.2% 20.0% 31.6% 62.5% 20.0% 20.0% 15.4% Make Namibia the most competitive 75.0% 55.6% 60.0% 42.1% 25.0% 20.0% 40.0% 38.5% tourism destination in sub-Saharan Africa Increase the size and scope of Namibia’s 0.0% 33.3% 20.0% 21.1% 25.0% 60.0% 20.0% 15.4% manufacturing sector Increase growth of the agricultural sector 25.0% 22.2% 60.0% 10.5% 0.0% 20.0% 0.0% 30.8% Reduce the incidence of severe poverty 0.0% 22.2% 0.0% 10.5% 0.0% 0.0% 40.0% 15.4% Ensure that Namibia has the most 25.0% 0.0% 20.0% 10.5% 25.0% 0.0% 60.0% 23.1% competitive economy in SADC Raise the quality of education and skills 0.0% 22.2% 0.0% 15.8% 0.0% 0.0% 0.0% 15.4% Ensure that all Namibians have access to 50.0% 11.1% 0.0% 31.6% 37.5% 60.0% 0.0% 23.1% affordable and high-quality health care Improve the extent and quality of public 0.0% 0.0% 20.0% 10.5% 12.5% 20.0% 0.0% 23.1% infrastructure 79 The World Bank Namibia Country Survey 2013 F. The Future Role of the World Bank in Namibia (continued) Below is a list of development priorities in the National Development Plan IV. Please answer the following questions: (continued) Please check TWO areas below that you believe should be left to the Government to manage without World Bank support. (Choose no more than TWO) Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Develop Namibia as a logistics hub 16.7% 0.0% 25.0% 15.8% 11.1% 0.0% 0.0% 15.4% Make Namibia the most competitive 33.3% 12.5% 0.0% 26.3% 33.3% 40.0% 40.0% 46.2% tourism destination in sub-Saharan Africa Increase the size and scope of Namibia’s 33.3% 37.5% 25.0% 10.5% 11.1% 20.0% 0.0% 0.0% manufacturing sector Increase growth of the agricultural sector 16.7% 0.0% 0.0% 21.1% 22.2% 0.0% 0.0% 23.1% Reduce the incidence of severe poverty 0.0% 12.5% 50.0% 36.8% 22.2% 60.0% 40.0% 30.8% Ensure that Namibia has the most 33.3% 37.5% 0.0% 15.8% 22.2% 0.0% 40.0% 23.1% competitive economy in SADC Raise the quality of education and skills 16.7% 50.0% 50.0% 10.5% 22.2% 40.0% 40.0% 30.8% Ensure that all Namibians have access to 0.0% 37.5% 25.0% 31.6% 33.3% 0.0% 40.0% 23.1% affordable and high-quality health care Improve the extent and quality of public 16.7% 0.0% 25.0% 31.6% 22.2% 40.0% 0.0% 7.7% infrastructure G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Namibia? (Choose no more than TWO) Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Local newspapers 75.0% 72.7% 80.0% 95.2% 90.0% 100.0% 85.7% 88.9% International newspapers 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% Local radio 0.0% 0.0% 0.0% 19.0% 0.0% 0.0% 14.3% 5.6% International radio 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Local television 37.5% 36.4% 0.0% 19.0% 10.0% 33.3% 28.6% 38.9% International television* 37.5% 18.2% 0.0% 4.8% 30.0% 0.0% 14.3% 0.0% Periodicals 12.5% 9.1% 40.0% 4.8% 10.0% 0.0% 14.3% 11.1% Internet 25.0% 45.5% 80.0% 42.9% 40.0% 50.0% 14.3% 50.0% Social media (Facebook, Twitter, YouTube) 0.0% 0.0% 0.0% 9.5% 0.0% 0.0% 0.0% 0.0% Blogs 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Mobile phones 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% Instant messaging 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 9.1% 0.0% 4.8% 10.0% 16.7% 0.0% 0.0% *Significantly different between stakeholder groups 80 The World Bank Namibia Country Survey 2013 G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank? (Choose no more than TWO) Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other World Bank website 71.4% 72.7% 40.0% 47.6% 70.0% 66.7% 28.6% 38.9% Direct contact with World Bank (i.e., face to 14.3% 0.0% 20.0% 19.0% 10.0% 0.0% 14.3% 16.7% face meetings/discussions) e-newsletters 28.6% 36.4% 60.0% 47.6% 30.0% 33.3% 42.9% 16.7% Instant messaging 0.0% 9.1% 0.0% 4.8% 0.0% 16.7% 0.0% 5.6% World Bank seminars/ 42.9% 27.3% 20.0% 38.1% 20.0% 50.0% 42.9% 33.3% workshops/conferences Namibia Development Information Centre 0.0% 9.1% 0.0% 9.5% 0.0% 0.0% 0.0% 16.7% at the Polytechnic World Bank publications and other written 28.6% 18.2% 60.0% 14.3% 40.0% 33.3% 42.9% 22.2% materials Mobile phones 14.3% 9.1% 0.0% 4.8% 0.0% 0.0% 0.0% 5.6% Social media (Facebook, Twitter, YouTube) 0.0% 18.2% 0.0% 0.0% 0.0% 0.0% 0.0% 22.2% Blogs 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 14.3% 5.6% Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions? Office of the Employee of a Ministry, Bilateral/ Financial Independent President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government Percentage of Respondents Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Yes 12.5% 0.0% 60.0% 5.6% 20.0% 33.3% 14.3% 29.4% No 87.5% 100.0% 40.0% 94.4% 80.0% 66.7% 85.7% 70.6% Have you requested information from the World Bank on its activities in the past year? Office of the Employee of a Ministry, Bilateral/ Financial Independent President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government Percentage of Respondents Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Yes 16.7% 28.6% 40.0% 21.1% 12.5% 16.7% 16.7% 7.7% No 83.3% 71.4% 60.0% 78.9% 87.5% 83.3% 83.3% 92.3% Were you able to obtain this information? Office of the Employee of a Ministry, Bilateral/ Financial Independent President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government Percentage of Respondents Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Yes 50.0% 50.0% 33.3% 80.0% 50.0% 50.0% 50.0% 80.0% No 50.0% 50.0% 66.7% 20.0% 50.0% 50.0% 50.0% 20.0% 81 The World Bank Namibia Country Survey 2013 G. Communication and Information Sharing (continued) Do you have access to the Internet? Office of the Employee of a Ministry, Bilateral/ Financial Independent President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government Percentage of Respondents Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Yes 87.5% 100.0% 80.0% 94.7% 100.0% 100.0% 100.0% 100.0% No 12.5% 0.0% 20.0% 5.3% 0.0% 0.0% 0.0% 0.0% Do you use/have used the World Bank website? Office of the Employee of a Ministry, Bilateral/ Financial Independent President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government Percentage of Respondents Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Yes 75.0% 77.8% 80.0% 57.9% 60.0% 60.0% 57.1% 75.0% No 25.0% 22.2% 20.0% 42.1% 40.0% 40.0% 42.9% 25.0% Which do you primarily use? Office of the Employee of a Ministry, Bilateral/ Financial Independent President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government Percentage of Respondents Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other The World Bank’s country website 57.1% 18.2% 20.0% 50.0% 0.0% 0.0% 25.0% 50.0% (www.worldbank.org/namibia) The World Bank’s main website 42.9% 81.8% 80.0% 50.0% 100.0% 100.0% 75.0% 50.0% (www.worldbank.org) Which Internet connection do you use primarily when visiting a World Bank website? Office of the Employee of a Ministry, Bilateral/ Financial Independent President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government Percentage of Respondents Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other High speed 71.4% 81.8% 100.0% 94.7% 88.9% 80.0% 100.0% 81.3% Dial-up 28.6% 18.2% 0.0% 5.3% 11.1% 20.0% 0.0% 18.8% Do you use/have you used the World Bank’s Development Information Centre at the Polytechnic in Namibia? Office of the Employee of a Ministry, Bilateral/ Financial Independent President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government Percentage of Respondents Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Yes 25.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 5.9% No 50.0% 90.0% 20.0% 57.1% 100.0% 66.7% 83.3% 52.9% I don’t know what Development 25.0% 10.0% 80.0% 38.1% 0.0% 33.3% 16.7% 41.2% Information Centre is 82 The World Bank Namibia Country Survey 2013 G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements, on a ten point scale. (1-Strongly disagree, 10-Strongly agree) *Significantly different between stakeholder groups 83 The World Bank Namibia Country Survey 2013 H. Background Information Currently, do you professionally collaborate/work with the World Bank in your country?* Office of the Employee of a Ministry, Bilateral/ Financial Independent President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government Percentage of Respondents Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Yes 57.1% 27.3% 100.0% 20.0% 30.0% 33.3% 14.3% 22.2% No 42.9% 72.7% 0.0% 80.0% 70.0% 66.7% 85.7% 77.8% *Significantly different between stakeholder groups Which of the following describes most of your exposure to the World Bank in Namibia? * (Choose no more than TWO) Office of the Employee of a Ministry, Bilateral/ Financial Independent Percentage of Respondents President/Prime Ministerial Dept. or Multilateral Private Sector Sector/ Government (Responses Combined) Minister/Minister Implementation Agency Agency Org./Firm Private Bank NGO Institution Other Observer (i.e., follow in media, discuss in 0.0% 9.1% 0.0% 50.0% 50.0% 50.0% 50.0% 33.3% informal conversations, etc.) Use World Bank reports/data 50.0% 54.5% 20.0% 25.0% 40.0% 0.0% 16.7% 27.8% Engage in World Bank related/sponsored 33.3% 36.4% 40.0% 15.0% 30.0% 33.3% 16.7% 22.2% events/activities Collaborate as part of my professional 16.7% 18.2% 60.0% 10.0% 10.0% 50.0% 0.0% 27.8% duties Use World Bank website for information, 66.7% 36.4% 40.0% 30.0% 30.0% 33.3% 33.3% 33.3% data, research, etc. 84 The World Bank Namibia Country Survey 2013 Appendix C: Responses to All Questions by Geographic Location A. General Issues facing Namibia In general, would you say that Namibia is headed in 2013 in...?* Percentage of Respondents City of Windhoek Other Areas The right direction 78.7% 37.5% The wrong direction 9.3% 0.0% Not sure 12.0% 62.5% *Significantly different between locations Listed below are a number of development priorities in Namibia. Please identify which of the following you consider the most important development priorities in Namibia? Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Social protection 5.2% 12.5% Transport (e.g., roads, ports, rail, bridges) 9.1% 0.0% Public sector governance/ reform 37.7% 25.0% Global/regional integration 2.6% 0.0% Gender 5.2% 12.5% Industrial development 19.5% 12.5% Foreign direct investment 3.9% 12.5% Water and sanitation 3.9% 0.0% Anti-corruption 9.1% 12.5% Job creation/employment 44.2% 37.5% Rural development 5.2% 0.0% Financial markets 3.9% 0.0% Urban development* 0.0% 12.5% Environmental sustainability and climate 1.3% 25.0% change* Reduce inequality 13.0% 0.0% Health 7.8% 0.0% Education and skills 50.6% 62.5% Poverty reduction 13.0% 12.5% Energy 5.2% 0.0% Food security 3.9% 0.0% Land reform 6.5% 12.5% Agricultural development* 1.3% 12.5% International trade competitiveness 1.3% 0.0% Crime and violence 2.6% 0.0% Economic growth 22.1% 12.5% Law and justice (e.g., judicial system) 3.9% 0.0% Regulatory framework 1.3% 0.0% Affordable housing 7.8% 0.0% State-owned enterprise governance 3.9% 0.0% Mining, oil, gas, and natural resource 2.6% 0.0% management Disaster management 0.0% 0.0% Information and communications 0.0% 12.5% technology* *Significantly different between locations 85 The World Bank Namibia Country Survey 2013 A. General Issues facing Namibia (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Namibia? Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Water and sanitation 6.4% 0.0% Reduce inequality 16.7% 12.5% Economic growth 50.0% 37.5% Land reform* 1.3% 25.0% Global/regional integration 0.0% 0.0% Gender 1.3% 0.0% Rural development 21.8% 25.0% Urban development 0.0% 0.0% Regulatory framework 1.3% 0.0% State-owned enterprise governance 2.6% 0.0% Social protection (e.g., pensions, targeted 7.7% 0.0% social assistance) Law and justice (e.g., judicial system) 1.3% 0.0% Transport (e.g., roads, ports, rail, bridges) 1.3% 0.0% Crime and violence 0.0% 0.0% Affordable housing 7.7% 0.0% Information and communications 1.3% 0.0% technology Anti-corruption 5.1% 0.0% Industrial development 16.7% 0.0% Foreign direct investment 6.4% 0.0% Education and skills 55.1% 75.0% Energy 1.3% 0.0% Public sector governance/ reform 14.1% 12.5% Mining, oil, gas, and natural resource 2.6% 0.0% management Environmental sustainability and climate 0.0% 12.5% change* Disaster management 0.0% 0.0% Health (e.g., HIV/AIDS, non-communicable 3.8% 12.5% diseases, health care financing) Agricultural development 15.4% 25.0% Job creation/employment 48.7% 37.5% Financial markets (e.g., resilience, 2.6% 0.0% competition, financial inclusion) International trade competitiveness 0.0% 0.0% Food security 5.1% 0.0% *Significantly different between locations 86 The World Bank Namibia Country Survey 2013 A. General Issues facing Namibia (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Namibia? Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Energy 6.6% 0.0% Gender (e.g., achieve equity, reduce 0.0% 0.0% gender-based violence) Reduce inequality 10.4% 12.5% Social protection (e.g., pensions, targeted 0.0% 0.0% social assistance) Global/regional integration 5.2% 12.5% Land reform 2.6% 12.5% Anti-corruption 6.5% 12.5% Disaster management 0.0% 0.0% Rural development 15.6% 0.0% Foreign direct investment 26.0% 12.5% Urban development 1.3% 0.0% Water and sanitation 0.0% 0.0% Education and skills 49.4% 50.0% Information and communications 3.9% 0.0% technology Regulatory framework 10.4% 12.5% Affordable housing* 1.3% 12.5% International trade competitiveness* 9.1% 37.5% Public sector governance/ reform 15.6% 0.0% Industrial development 39.0% 25.0% Job creation/employment 22.1% 25.0% Agricultural development 19.5% 12.5% Food security 2.6% 12.5% Transport (e.g., roads, ports, rail, bridges) 9.1% 12.5% Mining, oil, gas, and natural resource 19.5% 25.0% management Environmental sustainability and climate 0.0% 12.5% change* Health (e.g., HIV/AIDS, non-communicable 0.0% 0.0% diseases, health care financing) State-owned enterprise governance 9.1% 0.0% Law and justice (e.g., judicial system) 1.3% 0.0% Crime and violence 1.3% 0.0% Financial markets (e.g., resilience, 11.7% 0.0% competition, financial inclusion) *Significantly different between locations 87 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (1-Not familiar at all, 10-Extremely familiar; 1-Not effective at all, 10-Very effective; 1-To no degree at all, 10-To a very significant degree) When thinking about how the World Bank can have the most impact on development results in Namibia, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Namibia? (Choose no more than THREE) Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Social protection 0.0% 0.0% Public sector governance/ reform 33.3% 14.3% Transport (e.g., roads, ports, rail, bridges) 9.0% 14.3% Poverty reduction 17.9% 28.6% Global/regional integration 3.8% 0.0% Gender* 0.0% 14.3% Crime and violence 2.6% 0.0% Industrial development 20.5% 14.3% Rural development* 12.8% 42.9% Foreign direct investment 10.3% 0.0% Water and sanitation 6.4% 0.0% Energy 5.1% 0.0% Job creation/employment 15.4% 14.3% Financial markets 11.5% 0.0% Urban development 0.0% 0.0% Environmental sustainability and climate change 5.1% 14.3% Reduce inequality 5.1% 0.0% Health (e.g., HIV/AIDS, non-communicable diseases, 10.3% 0.0% health care financing) Education and skills 38.5% 42.9% Food security 1.3% 0.0% Land reform* 0.0% 14.3% Agricultural development 9.0% 0.0% International trade competitiveness 10.3% 14.3% Economic growth 38.5% 42.9% Law and justice (e.g., judicial system) 2.6% 0.0% Regulatory framework 9.0% 0.0% Affordable housing 5.1% 14.3% State-owned enterprise governance 5.1% 0.0% Mining, oil, gas, and natural resource management 1.3% 0.0% Anti-corruption 3.8% 14.3% Information and communications technology 0.0% 0.0% Disaster management 1.3% 0.0% *Significantly different between locations 88 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Namibia? Greatest Value Percentage of Respondents City of Windhoek Other Areas Financial resources: investment lending 19.7% 16.7% Financial resources: policy based lending / 21.1% 16.7% budget support to the Government Mobilizing third party financial resources 5.6% 0.0% Technical assistance 19.7% 16.7% Policy advice 9.9% 0.0% Development partner coordination 2.8% 0.0% Data and statistics 5.6% 0.0% Training/capacity building* 11.3% 50.0% Studies/analyses 2.8% 0.0% Convening/facilitating 0.0% 0.0% Linkage to non-Bank expertise (i.e., South- 0.0% 0.0% South knowledge sharing) Other 1.4% 0.0% *Significantly different between locations 2nd Greatest Value Percentage of Respondents City of Windhoek Other Areas Financial resources: investment lending 5.6% 0.0% Financial resources: policy based lending / 12.7% 20.0% budget support to the Government Mobilizing third party financial resources 8.5% 0.0% Technical assistance 26.8% 20.0% Policy advice 15.5% 0.0% Development partner coordination 2.8% 0.0% Data and statistics 1.4% 0.0% Training/capacity building 18.3% 40.0% Studies/analyses 2.8% 0.0% Convening/facilitating* 1.4% 20.0% Linkage to non-Bank expertise (i.e., South- 2.8% 0.0% South knowledge sharing) Other 1.4% 0.0% *Significantly different between locations 89 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Namibia? (Choose no more than TWO) Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Imposing technocratic solutions without 12.3% 28.6% regard to political realities Not exploring alternative policy options 1.4% 0.0% Too bureaucratic in its operational policies 15.1% 0.0% and procedures Staff too inaccessible 6.8% 14.3% Arrogant in its approach 4.1% 14.3% Lack of credibility of its knowledge/data 2.7% 0.0% Not willing to honestly criticize policies and 12.3% 0.0% reform efforts in the country Too influenced by developed countries 28.8% 42.9% Not enough public disclosure of its work 28.8% 28.6% World Bank processes too slow and 8.2% 0.0% complex Not aligned with country priorities 11.0% 0.0% Not aligned with other development 6.8% 28.6% partners’ work Not collaborating enough with the private sector, civil society, and other non-state 24.7% 14.3% actors Not adequately sensitive to political/social 2.7% 14.3% realities in Namibia Other 8.2% 14.3% Which World Bank instruments do you believe are the MOST effective in reducing poverty in Namibia? (Choose no more than TWO) Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Capacity development 53.2% 42.9% Policy based lending / budget support to 13.0% 28.6% the Government Knowledge products/services (analytical 22.1% 14.3% work, studies, surveys, etc.) Investment lending (financing specific 26.0% 28.6% projects) Technical assistance (advice, best practice, 48.1% 28.6% international experience, etc.) Trust Fund management 0.0% 0.0% South-South knowledge exchange (i.e., facilitating peer learning between Namibia 13.0% 28.6% and other developing countries) Other 2.6% 0.0% Don't know 3.9% 0.0% 90 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO) Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Non-governmental organizations (NGOs) 24.7% 28.6% Local government 41.6% 57.1% Beneficiaries 9.1% 14.3% Private sector 45.5% 71.4% Community-based Organizations (CBOs) 7.8% 0.0% Development partner community 16.9% 0.0% Foundations 0.0% 0.0% Academia/think tanks/research institutes 26.0% 28.6% Parliament 9.1% 0.0% Media 0.0% 0.0% Faith-based organizations 0.0% 0.0% Regional organizations 9.1% 0.0% (e.g., SADC, SACU, AU) Other 1.3% 0.0% To what extent do you agree with the following statements about the World Bank’s work in Namibia, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) *Significantly different between locations 91 The World Bank Namibia Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) To what extent is the World Bank an effective development partner in Namibia, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) *Significantly different between locations When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Percentage of Respondents (Responses Combined) City of Windhoek Other Areas The World Bank works too slowly 14.1% 0.0% The Government works inefficiently 31.0% 37.5% There is not an adequate level of 22.5% 25.0% citizen/civil society participation Poor coordination among development 19.7% 0.0% partners The World Bank does not do adequate 4.2% 12.5% follow through/follow-up Lack of/inadequate levels of capacity in 21.1% 50.0% Government Political pressures and obstacles 12.7% 25.0% Reforms are not well thought out in light of 25.4% 37.5% country challenges The World Bank is not sensitive enough to 21.1% 12.5% political/social realities on the ground Other 5.6% 0.0% 92 The World Bank Namibia Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Namibia, on a ten-point scale? (1-Not effective at all, 10-Very effective) *Significantly different between locations (1-To no degree at all, 10-To a very significant degree) 93 The World Bank Namibia Country Survey 2013 C. World Bank Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank in Namibia, on a ten-point scale? (1-Strongly disagree, 10-Strongly agree) D. The World Bank’s Knowledge How frequently do you consult World Bank knowledge work and activities in the work you do? Percentage of Respondents City of Windhoek Other Areas Weekly 3.8% 0.0% Monthly 12.8% 0.0% A few times a year 28.2% 28.6% Rarely 32.1% 42.9% Never 23.1% 28.6% 94 The World Bank Namibia Country Survey 2013 D. The World Bank’s Knowledge (continued) When thinking about the development challenges in Namibia, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE) Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Public sector governance/ reform* 38.2% 0.0% Gender 2.6% 12.5% Industrial development 26.3% 37.5% Foreign direct investment 7.9% 12.5% Water and sanitation 6.6% 12.5% International trade competitiveness 10.5% 12.5% Energy 7.9% 12.5% Disaster management 0.0% 0.0% Social protection 0.0% 0.0% Land reform 2.6% 12.5% Poverty reduction 21.1% 12.5% Law and justice (e.g., judicial system) 2.6% 0.0% Anti-corruption 7.9% 12.5% Financial markets 7.9% 12.5% Reduce inequality 9.2% 0.0% Urban development* 0.0% 25.0% Crime and violence 0.0% 0.0% Education and skills 51.3% 75.0% Global/regional integration 5.3% 0.0% Information and communications 1.3% 0.0% technology Transport (e.g., roads, ports, rail, bridges) 3.9% 0.0% Agricultural development 7.9% 12.5% Mining, oil, gas, and natural resource 1.3% 0.0% management Job creation/employment 15.8% 12.5% Health 5.3% 0.0% Economic growth 21.1% 0.0% Rural development 5.3% 12.5% Food security 1.3% 0.0% Environmental sustainability and climate 7.9% 12.5% change Regulatory framework 3.9% 0.0% State-owned enterprise governance 3.9% 0.0% Affordable housing 6.6% 0.0% *Significantly different between locations 95 The World Bank Namibia Country Survey 2013 D. The World Bank’s Knowledge (continued) In Namibia, how effective do you believe the World Bank’s knowledge work and activities are at: (1-Not effective at all, 10-Very effective) *Significantly different between locations In Namibia, to what extent do you believe that the World Bank’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) *Significantly different between locations (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 96 The World Bank Namibia Country Survey 2013 E. Working with the World Bank To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) *Significantly different between locations F. The Future Role of the World Bank in Namibia (1-Not a significant role at all, 10-Very significant role) Which of the following SHOULD the World Bank do to make itself of greater value in Namibia? (Choose no more than TWO) Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Improve the quality of its experts as related to Namibia’s 31.9% 0.0% specific challenges Reduce the complexity of obtaining World Bank financing 33.3% 37.5% Focus primarily on advocacy issues 13.9% 25.0% Improve the competitiveness of its financing compared to 11.1% 0.0% markets (e.g., cost, timeliness, and other terms) Reach out more to groups outside of government 44.4% 25.0% Ensure greater selectivity in its work* 0.0% 12.5% Provide more adequate data/knowledge/ statistics/figures 16.7% 50.0% on Namibia’s economy* Offer more innovative financial products 22.2% 37.5% Offer more innovative knowledge services 11.1% 12.5% Increase availability of fee-based/reimbursable advisory 5.6% 0.0% services Work faster 2.8% 0.0% Other 4.2% 0.0% *Significantly different between locations 97 The World Bank Namibia Country Survey 2013 F. The Future Role of the World Bank in Namibia (continued) Below is a list of development priorities in the National Development Plan IV. Please answer the following questions: Which TWO areas below would benefit most from the World Bank playing a leading role among international partners in Namibia? (Choose no more than TWO) Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Develop Namibia as a logistics hub 33.8% 28.6% Make Namibia the most competitive tourism destination in sub-Saharan Africa* 13.5% 57.1% Increase the size and scope of Namibia’s manufacturing sector 23.0% 0.0% Increase growth of the agricultural sector 14.9% 14.3% Reduce the incidence of severe poverty 17.6% 0.0% Ensure that Namibia has the most competitive economy in SADC 21.6% 42.9% Raise the quality of education and skills 36.5% 28.6% Ensure that all Namibians have access to affordable and high-quality health care 9.5% 14.3% Improve the extent and quality of public infrastructure 28.4% 14.3% *Significantly different between locations Which TWO areas below should receive little or no support from the World Bank in Namibia? (Choose no more than TWO) Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Develop Namibia as a logistics hub 25.8% 28.6% Make Namibia the most competitive tourism destination in sub-Saharan Africa 43.5% 28.6% Increase the size and scope of Namibia’s manufacturing sector 25.8% 0.0% Increase growth of the agricultural sector 16.1% 42.9% Reduce the incidence of severe poverty 12.9% 14.3% Ensure that Namibia has the most competitive economy in SADC 14.5% 42.9% Raise the quality of education and skills 12.9% 0.0% Ensure that all Namibians have access to affordable and high-quality health care 24.2% 42.9% Improve the extent and quality of public infrastructure 12.9% 0.0% Please check TWO areas below that you believe should be left to the Government to manage without World Bank support. (Choose no more than TWO) Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Develop Namibia as a logistics hub 9.5% 28.6% Make Namibia the most competitive tourism destination in sub-Saharan Africa 30.2% 28.6% Increase the size and scope of Namibia’s manufacturing sector 14.3% 14.3% Increase growth of the agricultural sector 15.9% 0.0% Reduce the incidence of severe poverty 30.2% 42.9% Ensure that Namibia has the most competitive economy in SADC 22.2% 14.3% Raise the quality of education and skills 27.0% 42.9% Ensure that all Namibians have access to affordable and high-quality health care 28.6% 0.0% Improve the extent and quality of public infrastructure 17.5% 28.6% 98 The World Bank Namibia Country Survey 2013 G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Namibia? (Choose no more than TWO) Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Local newspapers 85.9% 87.5% International newspapers 3.8% 0.0% Local radio 6.4% 12.5% International radio 0.0% 0.0% Local television 25.6% 25.0% International television 12.8% 0.0% Periodicals 10.3% 12.5% Internet 43.6% 50.0% Social media (Facebook, Twitter, YouTube) 2.6% 0.0% Blogs 0.0% 0.0% Mobile phones* 0.0% 12.5% Instant messaging 0.0% 0.0% Other 5.1% 0.0% *Significantly different between locations How would you prefer to receive information from the World Bank? (Choose no more than TWO) Percentage of Respondents (Responses Combined) City of Windhoek Other Areas World Bank website 55.1% 37.5% Direct contact with World Bank (i.e., face to 12.8% 12.5% face meetings/discussions) e-newsletters 34.6% 37.5% Instant messaging 3.8% 12.5% World Bank seminars/ 33.3% 37.5% workshops/conferences Namibia Development Information Centre 6.4% 12.5% at the Polytechnic World Bank publications and other written 29.5% 0.0% materials Mobile phones 3.8% 12.5% Social media (Facebook, Twitter, 5.1% 25.0% YouTube)* Blogs 0.0% 0.0% Other 2.6% 12.5% *Significantly different between locations Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions? Percentage of Respondents City of Windhoek Other Areas Yes 17.6% 14.3% No 82.4% 85.7% Have you requested information from the World Bank on its activities in the past year? Percentage of Respondents City of Windhoek Other Areas Yes 19.7% 12.5% No 80.3% 87.5% 99 The World Bank Namibia Country Survey 2013 G. Communication and Information Sharing (continued) Were you able to obtain this information? Percentage of Respondents City of Windhoek Other Areas Yes 62.5% 50.0% No 37.5% 50.0% Do you have access to the Internet? Percentage of Respondents City of Windhoek Other Areas Yes 95.7% 100.0% No 4.3% 0.0% Do you use/have used the World Bank website? Percentage of Respondents City of Windhoek Other Areas Yes 70.4% 37.5% No 29.6% 62.5% Which do you primarily use? Percentage of Respondents City of Windhoek Other Areas The World Bank’s country website (www.worldbank.org/namibia) 32.4% 40.0% The World Bank’s main website (www.worldbank.org) 67.6% 60.0% Which Internet connection do you use primarily when visiting a World Bank website? Percentage of Respondents City of Windhoek Other Areas High speed 90.0% 66.7% Dial-up 10.0% 33.3% Do you use/have you used the World Bank’s Development Information Centre at the Polytechnic in Namibia? Percentage of Respondents City of Windhoek Other Areas Yes 4.0% 12.5% No 68.0% 50.0% I don’t know what Development Information Centre is 28.0% 37.5% Please rate how much you agree with the following statements, on a ten point scale. (1-Strongly disagree, 10-Strongly agree) 100 The World Bank Namibia Country Survey 2013 H. Background Information Currently, do you professionally collaborate/work with the World Bank in your country? Percentage of Respondents City of Windhoek Other Areas Yes 30.3% 37.5% No 69.7% 62.5% Which of the following describes most of your exposure to the World Bank in Namibia? (Choose no more than TWO) Percentage of Respondents (Responses Combined) City of Windhoek Other Areas Observer (i.e., follow in media, discuss in 32.4% 50.0% informal conversations, etc.) Use World Bank reports/data 28.4% 37.5% Engage in World Bank related/sponsored 27.0% 12.5% events/activities Collaborate as part of my professional 21.6% 12.5% duties Use World Bank website for information, 35.1% 37.5% data, research, etc. 101 The World Bank Namibia Country Survey 2013 Appendix D: Indicator Questions as a Function of Exposure to the Bank H3. Currently, do you H4. Which of the following describes most of your exposure to the World Bank in Namibia? (Choose no more than TWO) professionally collaborate/ work with the World Bank? Observer Use WB reports/data Engage in WB activities Collaborate Use WB website Indicator Question No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean Overall, please rate your impression of the World Bank’s effectiveness in Namibia, on 4.91 5.62 5.49 4.64 5.02 5.57 5.31 4.88 5.16 5.33 4.95 5.68 a ten-point scale? The World Bank's financial instruments (i.e., investment lending, Development 4.86 4.50 4.83 4.62 4.61 5.05 4.70 4.93 4.88 4.25 4.56 5.09 Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Namibia The World Bank meets Namibia’s needs for knowledge services (e.g., research, 5.50 5.85 5.93 4.86 5.11 6.50 5.73 5.12 5.45 6.08 5.36 5.96 analysis, data, technical assistance) Overall the World Bank currently plays a 5.40 5.92 5.92 5.00 5.37 6.17 5.65 5.56 5.52 6.00 5.56 5.74 relevant role in development in Namibia The World Bank’s work is aligned with what I consider the development priorities 5.02 5.79 5.54 4.73 5.00 5.91 5.37 5.05 5.19 5.63 5.09 5.62 for Namibia Responsiveness 5.34 6.22 6.03 4.76 5.56 5.79 5.78 5.27 5.33 6.75 5.33 6.21 Openness (sharing data and other 6.13 6.30 6.45 5.68 5.89 6.79 6.45 5.50 6.19 6.25 5.84 6.88 information) Collaboration with groups outside of the Government (e.g., NGOs, academia, private 5.59 6.06 5.95 5.14 5.73 5.57 5.60 5.88 5.52 6.33 5.33 6.25 sector) Collaboration with the Government 6.51 6.67 6.66 6.35 6.37 6.92 6.70 6.12 6.54 6.64 6.26 7.04 Collaboration with other development 5.82 5.85 6.17 5.06 5.53 6.45 6.05 5.31 5.80 6.00 5.42 6.55 partners To what extent does the World Bank’s work help to achieve development results in 5.30 5.68 5.57 5.10 5.41 5.45 5.53 5.12 5.34 5.73 5.19 5.84 Namibia, on a ten-point scale? Are adaptable to Namibia’s specific development challenges and country 5.13 5.52 5.51 4.50 4.91 5.78 5.45 4.56 5.11 5.57 4.78 5.88 circumstances Overall, how significant a contribution do you believe the World Bank's knowledge 5.70 5.68 5.89 5.14 5.40 6.08 5.84 5.12 5.63 5.75 5.33 6.21 work and activities make to development results in your country, on a ten-point scale? Overall, how would you rate the technical quality of the World Bank's knowledge 6.86 7.14 7.31 6.15 6.74 7.35 7.10 6.50 6.80 7.50 6.67 7.38 work and activities, on a ten-point scale? Where country systems (e.g., procurement, financial management, etc.) are adequate, 5.27 5.54 5.77 4.38 5.29 5.50 5.46 5.13 5.44 5.00 4.86 6.27 the World Bank makes appropriate use of them Yellow highlight indicates significant difference between Yes and No mean. 102 The World Bank Namibia Country Survey 2013 Appendix E: Namibia FY 2013 Questionnaire World Bank Country Survey FY13 – Namibia The World Bank is interested in gauging the views of clients and partners who are either involved in development in Namibia or who observe activities related to social and economic development. The following survey is meant to give the World Bank’s team that works in Namibia, greater insight into how the Bank’s work is perceived. This is one tool the World Bank uses to assess the views of its critical stakeholders. With this understanding, the World Bank hopes to develop more effective strategies, outreach and programs that support development in Namibia. The World Bank commissioned an independent firm to oversee the logistics of this effort in Namibia. This ensures anonymity and confidentiality. We hope you’ll be candid. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING NAMIBIA A1. In general would you say that Namibia is headed in 2013 in …? 1 The right direction 2 The wrong direction 3 Not sure 103 The World Bank Namibia Country Survey 2013 SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Namibia. Please identify which of the following you consider the most important development priorities in Namibia? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 17 Education and skills assistance) 2 Transport (e.g., roads, ports, rail, bridges) 18 Poverty reduction Public sector governance/ reform (i.e., government 3 effectiveness, public financial management, public 19 Energy expenditure, fiscal system reform) 4 Global/regional integration 20 Food security Gender (e.g., achieve equity, reduce gender-based 5 21 Land reform violence) 6 Industrial development 22 Agricultural development 7 Foreign direct investment 23 International trade competitiveness 8 Water and sanitation 24 Crime and violence 9 Anti corruption 25 Economic growth 10 Job creation/employment 26 Law and justice (e.g., judicial system) 11 Rural development 27 Regulatory framework Financial markets (e.g., resilience, competition, 12 28 Affordable housing financial inclusion) 13 Urban development 29 State-owned enterprise governance 14 Environmental sustainability and climate change 30 Mining, oil, gas, and natural resource management 15 Reduce inequality 31 Disaster management Health (e.g., HIV/AIDS, non-communicable diseases, 16 32 Information and communications technology health care financing) 104 The World Bank Namibia Country Survey 2013 SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Namibia? (Choose no more than THREE) 1 Water and sanitation 17 Anti corruption 2 Reduce inequality 18 Industrial development 3 Economic growth 19 Foreign direct investment 4 Land reform 20 Education and skills 5 Global/regional integration 21 Energy Public sector governance/ reform (i.e., government Gender (e.g., achieve equity, reduce gender- 6 22 effectiveness, public financial management, public based violence) expenditure, fiscal system reform) 7 Rural development 23 Mining, oil, gas, and natural resource management 8 Urban development 24 Environmental sustainability and climate change 9 Regulatory framework 25 Disaster management Health (e.g., HIV/AIDS, non-communicable diseases, 10 State-owned enterprise governance 26 health care financing) Social protection (e.g., pensions, targeted 11 27 Agricultural development social assistance) 12 Law and justice (e.g., judicial system) 28 Job creation/employment Financial markets (e.g., resilience, competition, 13 Transport (e.g., roads, ports, rail, bridges) 29 financial inclusion) 14 Crime and violence 30 International trade competitiveness 15 Affordable housing 31 Food security 16 Information and communications technology 105 The World Bank Namibia Country Survey 2013 SECTION A: GENERAL ISSUES A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Namibia? (Choose no more than THREE) 1 Energy 16 Affordable housing Gender (e.g., achieve equity, reduce gender- 2 17 International trade competitiveness based violence) Public sector governance/ reform (i.e., government 3 Reduce inequality 18 effectiveness, public financial management, public expenditure, fiscal system reform) Social protection (e.g., pensions, targeted 4 19 Industrial development social assistance) 5 Global/regional integration 20 Job creation/employment 6 Land reform 21 Agricultural development 7 Anti corruption 22 Food security 8 Disaster management 23 Transport (e.g., roads, ports, rail, bridges) 9 Rural development 24 Mining, oil, gas, and natural resource management 10 Foreign direct investment 25 Environmental sustainability and climate change Health (e.g., HIV/AIDS, non-communicable diseases, 11 Urban development 26 health care financing) 12 Water and sanitation 27 State-owned enterprise governance 13 Education and skills 28 Law and justice (e.g., judicial system) 14 Information and communications technology 29 Crime and violence Financial markets (e.g., resilience, competition, 15 Regulatory framework 30 financial inclusion) PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 106 The World Bank Namibia Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B1. How familiar are you with the work of the World Bank in Namibia, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank’s effectiveness in Namibia, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  Not effective at all Very effective Don't know B3. To what extent do you believe the World Bank's staff is well prepared (e.g., skills and knowledge) to help Namibia solve its most complicated development challenges, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree B4. When thinking about how the World Bank can have the most impact on development results in Namibia, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Namibia? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 17 Reduce inequality assistance) Public sector governance/ reform (i.e., government Health (e.g., HIV/AIDS, non-communicable diseases, 2 effectiveness, public financial management, public 18 health care financing) expenditure, fiscal system reform) 3 Transport (e.g., roads, ports, rail, bridges) 19 Education and skills 4 Poverty reduction 20 Food security 5 Global/regional integration 21 Land reform Gender (e.g., achieve equity, reduce gender-based 6 22 Agricultural development violence) 7 Crime and violence 23 International trade competitiveness 8 Industrial development 24 Economic growth 9 Rural development 25 Law and justice (e.g., judicial system) 10 Foreign direct investment 26 Regulatory framework 11 Water and sanitation 27 Affordable housing 12 Energy 28 State-owned enterprise governance 13 Job creation/employment 29 Mining, oil, gas, and natural resource management Financial markets (e.g., resilience, competition, 14 30 Anti corruption financial inclusion) 15 Urban development 31 Information and communications technology 16 Environmental sustainability and climate change 32 Disaster management 107 The World Bank Namibia Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B5. When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Namibia? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Financial resources: investment lending   Financial resources: policy based lending / budget 2   support to the Government 3 Mobilizing third party financial resources   4 Technical assistance   5 Policy advice   6 Development partner coordination   7 Data and statistics   8 Training/capacity building   9 Studies/analyses   10 Convening/facilitating   Linkage to non-Bank expertise (i.e., South-South 11   knowledge sharing) 12 Other (please specify):_______________________   B6. Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Namibia? (Choose no more than TWO) 1 Imposing technocratic solutions without regard to political realities 2 Not exploring alternative policy options 3 Too bureaucratic in its operational policies and procedures 4 Staff too inaccessible 5 Arrogant in its approach 6 Lack of credibility of its knowledge/data 7 Not willing to honestly criticize policies and reform efforts in the country 8 Too influenced by developed countries 9 Not enough public disclosure of its work 10 World Bank processes too slow and complex 11 Not aligned with country priorities 12 Not aligned with other development partners’ work 13 Not collaborating enough with the private sector, civil society, and other non-state actors 14 Not adequately sensitive to political/social realities in Namibia 15 Other (please specify): __________________________________________________ 108 The World Bank Namibia Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B7. Which World Bank instruments do you believe are the MOST effective in reducing poverty in Namibia? (Choose no more than TWO) 1 Capacity development 2 Policy based lending / budget support to the Government 3 Knowledge products/services (analytical work, studies, surveys, etc.) 4 Investment lending (financing specific projects) 5 Technical assistance (advice, best practice, international experience, etc.) 6 Trust Fund management South-South knowledge exchange (i.e., facilitating peer learning between Namibia and other 7 developing countries) 8 Other (please specify): __________________________________________________ 9 Don’t know B8. To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to “global public goods” (e.g., climate change, communicable diseases, international financial systems, trade, etc.), on a ten point scale? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree B9. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 1 Non-governmental organizations (NGOs) 2 Local Government 3 Beneficiaries 4 Private sector 5 Community Based Organizations (CBOs) 6 Development partner community 7 Foundations 8 Academia/think tanks/research institutes 9 Parliament 10 Media 11 Faith-based organizations 12 Regional organizations (e.g., SADC, SACU, AU) 13 Other (please specify): __________________________ 109 The World Bank Namibia Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK To what extent do you agree with the following statements about the World Bank’s work in Namibia, on a ten point scale? Strongly Strongly Don't disagree agree know Overall the World Bank currently plays a relevant B10 1 2 3 4 5 6 7 8 9 10  role in development in Namibia The World Bank’s work is aligned with what I B11 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Namibia The World Bank programs and strategies are aligned B12 1 2 3 4 5 6 7 8 9 10  with Namibia’s Government plans and strategies The World Bank treats clients and stakeholders in B13 1 2 3 4 5 6 7 8 9 10  Namibia with respect To what extent is the World Bank an effective development partner in Namibia, in terms of each of the following? To no To a very Don't degree at significant know all degree B14 Responsiveness 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the World Bank’s products B15 1 2 3 4 5 6 7 8 9 10  and services) Flexibility (in terms of changing country B16 1 2 3 4 5 6 7 8 9 10  circumstances) B17 Being inclusive 1 2 3 4 5 6 7 8 9 10  B18 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  Adequate in-country representation and B19 1 2 3 4 5 6 7 8 9 10  accessibility of non-resident World Bank staff B20 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Collaboration with groups outside of the B21 1 2 3 4 5 6 7 8 9 10  Government (e.g., NGOs, academia, private sector) B22 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  B23 Collaboration with other development partners 1 2 3 4 5 6 7 8 9 10  B24 Follow through over time 1 2 3 4 5 6 7 8 9 10  110 The World Bank Namibia Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B25. When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The World Bank works too slowly 2 The Government works inefficiently 3 There is not an adequate level of citizen/civil society participation 4 Poor coordination among development partners 5 The World Bank does not do adequate follow through/follow-up 6 Lack of/inadequate levels of capacity in Government 7 Political pressures and obstacles 8 Reforms are not well thought out in light of country challenges 9 The World Bank is not sensitive enough to political/social realities on the ground 10 Other (please specify): ________________________________________ PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 111 The World Bank Namibia Country Survey 2013 SECTION C: WORLD BANK EFFECTIVENESS AND RESULTS How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Namibia, on a ten point scale? Not effective Very Don't at all effective know C1 Anti corruption 1 2 3 4 5 6 7 8 9 10  C2 Information and communications technology 1 2 3 4 5 6 7 8 9 10  C3 Transport (e.g., roads, ports, rail, bridges) 1 2 3 4 5 6 7 8 9 10  C4 Crime and violence 1 2 3 4 5 6 7 8 9 10  C5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  C6 Urban development 1 2 3 4 5 6 7 8 9 10  C7 Environmental sustainability and climate change 1 2 3 4 5 6 7 8 9 10  C8 Regulatory framework 1 2 3 4 5 6 7 8 9 10  C9 State-owned enterprise governance 1 2 3 4 5 6 7 8 9 10  C10 Affordable housing 1 2 3 4 5 6 7 8 9 10  C11 Poverty reduction 1 2 3 4 5 6 7 8 9 10  Gender (e.g., achieve equity, reduce gender-based C12 1 2 3 4 5 6 7 8 9 10  violence) C13 Industrial development 1 2 3 4 5 6 7 8 9 10  C14 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  C15 Water and sanitation 1 2 3 4 5 6 7 8 9 10  C16 International trade competitiveness 1 2 3 4 5 6 7 8 9 10  C17 Economic growth 1 2 3 4 5 6 7 8 9 10  C18 Energy 1 2 3 4 5 6 7 8 9 10  C19 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/ reform (i.e., government C20 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) C21 Job creation/employment 1 2 3 4 5 6 7 8 9 10  Financial markets (e.g., resilience, competition, C22 1 2 3 4 5 6 7 8 9 10  financial inclusion) C23 Reduce inequality 1 2 3 4 5 6 7 8 9 10  Health (e.g., HIV/AIDS, non-communicable diseases, C24 1 2 3 4 5 6 7 8 9 10  health care financing) C25 Rural development 1 2 3 4 5 6 7 8 9 10  C26 Global/regional integration 1 2 3 4 5 6 7 8 9 10  C27 Food security 1 2 3 4 5 6 7 8 9 10  C28 Education and skills 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social C29 1 2 3 4 5 6 7 8 9 10  assistance) C30 Land reform 1 2 3 4 5 6 7 8 9 10  C31 Agricultural development 1 2 3 4 5 6 7 8 9 10  C32 Mining, oil, gas, and natural resource management 1 2 3 4 5 6 7 8 9 10  112 The World Bank Namibia Country Survey 2013 SECTION C: WORLD BANK EFFECTIVENESS AND RESULTS C33. To what extent does the World Bank’s work help to achieve development results in Namibia, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank in Namibia, on a ten point scale? Strongly Strongly Don't disagree agree know The World Bank's financial instruments (i.e., investment lending, Development Policy C34 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Namibia The World Bank meets Namibia’s needs for C35 knowledge services (e.g., research, analysis, 1 2 3 4 5 6 7 8 9 10  data, technical assistance) PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 113 The World Bank Namibia Country Survey 2013 SECTION D: THE WORLD BANK’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never D2. When thinking about the development challenges in Namibia, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE) Public sector governance/ reform (i.e., government 1 effectiveness, public financial management, public 17 Crime and violence expenditure, fiscal system reform) Gender (e.g., achieve equity, reduce gender-based 2 18 Education and skills violence) 3 Industrial development 19 Global/regional integration 4 Foreign direct investment 20 Information and communications technology 5 Water and sanitation 21 Transport (e.g., roads, ports, rail, bridges) 6 International trade competitiveness 22 Agricultural development 7 Energy 23 Mining, oil, gas, and natural resource management 8 Disaster management 24 Job creation/employment Social protection (e.g., pensions, targeted social Health (e.g., HIV/AIDS, non-communicable diseases, 9 25 assistance) health care financing) 10 Land reform 26 Economic growth 11 Poverty reduction 27 Rural development 12 Law and justice (e.g., judicial system) 28 Food security 13 Anti corruption 29 Environmental sustainability and climate change Financial markets (e.g., resilience, competition, 14 30 Regulatory framework financial inclusion) 15 Reduce inequality 31 State-owned enterprise governance 16 Urban development 32 Affordable housing 114 The World Bank Namibia Country Survey 2013 SECTION D: THE WORLD BANK’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Namibia, how effective do you believe the World Bank’s knowledge work and activities: Not Very Don't effective effective know at all D3 Enhancing your knowledge and/or skills 1 2 3 4 5 6 7 8 9 10  Supporting implementation of Government D4 1 2 3 4 5 6 7 8 9 10  programs Assisting Namibia in finding solutions to its D5 1 2 3 4 5 6 7 8 9 10  development challenges Assisting the Government in implementing D6 1 2 3 4 5 6 7 8 9 10  policies, projects, and programs Helping Namibians learn from counterparts in D7 other countries and share Namibia’s 1 2 3 4 5 6 7 8 9 10  successes with the world In Namibia, to what extent do you believe that the World Bank’s knowledge work and activities: To no To a very Don't degree at significant know all degree D8 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D9 1 2 3 4 5 6 7 8 9 10  involvement during preparation Are relevant to Namibia’s development D10 1 2 3 4 5 6 7 8 9 10  priorities D11 Provide feasible recommendations 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D12 1 2 3 4 5 6 7 8 9 10  understand) Are source of relevant information on global D13 1 2 3 4 5 6 7 8 9 10  good practices. D14 Are useful in terms of the work you do 1 2 3 4 5 6 7 8 9 10  D15 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D16 Are appropriately translated 1 2 3 4 5 6 7 8 9 10  Are adaptable to Namibia’s specific D17 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D18. Overall, how significant a contribution do you believe the World Bank's knowledge work and activities make to development results in your country, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  Not significant at Very significant Don't know all D19. Overall, how would you rate the technical quality of the World Bank's knowledge work and activities, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  Very low Very high technical Don't know technical quality quality 115 The World Bank Namibia Country Survey 2013 SECTION E: WORKING WITH THE WORLD BANK To what extent do you agree/disagree with the following statements, on a ten point scale? Strongly Strongly Don't disagree agree know World Bank loans and guarantees are useful E1 instruments for supporting Government 1 2 3 4 5 6 7 8 9 10  policies, programs, and projects The World Bank effectively monitors and E2 1 2 3 4 5 6 7 8 9 10  evaluates the support it provides The World Bank provides practical solutions E3 1 2 3 4 5 6 7 8 9 10  to Namibia’s development challenges Working with the World Bank increases E4 1 2 3 4 5 6 7 8 9 10  Namibia's institutional capacity The World Bank ensures consistency and E5 1 2 3 4 5 6 7 8 9 10  continuity through staff changes The World Bank's teams and visits are well E6 1 2 3 4 5 6 7 8 9 10  coordinated Where country systems (e.g., procurement, financial management, etc.) are adequate, E7 1 2 3 4 5 6 7 8 9 10  the World Bank makes appropriate use of them The World Bank provides effective E8 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 116 The World Bank Namibia Country Survey 2013 SECTION F: THE FUTURE ROLE OF THE WORLD BANK IN NAMIBIA F1. How significant a role do you believe the World Bank SHOULD play in Namibia’s development in the near future, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  Not a significant Very significant Don't know role at all role F2. Which of the following SHOULD the World Bank do to make itself of greater value in Namibia? (Choose no more than TWO) 1 Improve the quality of its experts as related to Namibia’s specific challenges 2 Reduce the complexity of obtaining World Bank financing 3 Focus primarily on advocacy issues Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, and other 4 terms) 5 Reach out more to groups outside of government 6 Ensure greater selectivity in its work 7 Provide more adequate data/knowledge/statistics/figures on Namibia’s economy 8 Offer more innovative financial products 9 Offer more innovative knowledge services 10 Increase availability of fee-based/reimbursable advisory services 11 Work faster 12 Other (please specify): ______________________________________________ 117 The World Bank Namibia Country Survey 2013 SECTION F: THE FUTURE ROLE OF THE WORLD BANK IN NAMIBIA F3. Below is a list of priorities in National Development Plan IV. Please answer the following questions: Which TWO areas Which TWO areas Please check below would benefit TWO areas below below should most from the World that you believe receive little or no Choose no more than TWO for Bank playing a leading should be left to support from the the Government each column role among World Bank in international partners to manage Namibia? without World in Namibia? Bank support. 1 Develop Namibia as a logistics hub Make Namibia the most competitive 2 tourism destination in sub-Saharan Africa Increase the size and scope of Namibia’s 3 manufacturing sector 4 Increase growth of the agricultural sector Reduce the incidence of severe poverty 5 Ensure that Namibia has the most 6 competitive economy in SADC 7 Raise the quality of education and skills Ensure that all Namibians have access to 8 affordable and high-quality health care Improve the extent and quality of public infrastructure (transportation, energy, 9 water and sanitation, housing, and information and communications technology) 118 The World Bank Namibia Country Survey 2013 SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Namibia? (Choose no more than TWO) 1 Local newspapers 2 International newspapers 3 Local radio 4 International radio 5 Local television 6 International television 7 Periodicals 8 Internet 9 Social media (Facebook, Twitter, Youtube) 10 Blogs 11 Mobile phones 12 Instant messaging 13 Other (please specify): ______________________________________________ G2. How would you prefer to receive information from the World Bank? (Choose no more than TWO) 1 World Bank website 2 Direct contact with World Bank (i.e., face to face meetings/discussions) 3 e-newsletters 4 Instant messaging 5 World Bank seminars/workshops/conferences 6 Namibia Development Information Centre at the Polytechnic 7 World Bank publications and other written materials 8 Mobile phones 9 Social media (Facebook, Twitter, Youtube) 10 Blogs 11 Other (please specify): ______________________________________________ Are you aware of the World Bank’s Access to Information Policy under which the Bank will G3 Yes No now disclose any information in its possession that is not on a list of exceptions? Have you requested information from the World Bank on its activities in the past year? G4 Yes No (If YES please go to Question G5; if NO please go to G6) G5 Were you able to obtain this information? Yes No G6 Do you have access to the Internet? Yes No G7 Do you use/have you used the World Bank website? Yes No 119 The World Bank Namibia Country Survey 2013 SECTION G: COMMUNICATION AND INFORMATION SHARING G8. Which do you primarily use? (Please mark only ONE response) 1 The World Bank’s country website (www.worldbank.org/namibia) 2 The World Bank’s main website (www.worldbank.org) G9. Which Internet connection do you use primarily when visiting a World Bank website? 1 High speed 2 Dial-up G10. Do you use/have you used the World Bank’s Development Information Centre at the Polytechnic in Namibia? 1 Yes 2 No 3 I don’t know what Development Information Centre is Please rate how much you agree with the following statements, on a ten point scale. Strongly Strongly Don't disagree agree know I use/consult World Bank data more currently than I did G11 1 2 3 4 5 6 7 8 9 10  a few years ago The World Bank-supported Namibia Development Information Centre is a valuable source of information G12 1 2 3 4 5 6 7 8 9 10  related to development in Namibia. (Only answer if you have used the NDIC) I find the World Bank websites easy to navigate. (Only G13 1 2 3 4 5 6 7 8 9 10  answer if you have used a World Bank website) I find the information on the World Bank’s websites G14 useful. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  website) When I need information from the World Bank I know G15 how to find it (e.g., whom to call, where to reach them, 1 2 3 4 5 6 7 8 9 10  etc.) The World Bank is responsive to my information G16 1 2 3 4 5 6 7 8 9 10  requests and inquiries PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 120 The World Bank Namibia Country Survey 2013 SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Please mark only ONE response) 1 Office of the President, Prime Minister 2 Office of Minister 3 Office of Parliamentarian 4 Employee of a Ministry, Ministerial Department or Implementation Agency 5 Consultant/Contractor working on World Bank supported Project/Program 6 Project Management Unit (PMU) overseeing implementation of project 7 Local Government Office or Staff 8 Bilateral Agency 9 Multilateral Agency 10 Private Sector Organization/Firm 11 Private Foundation 12 Financial Sector/Private Bank 13 NGO 14 Community Based Organization 15 Media (Press, Radio, TV, Web, etc.) 16 Independent Government Institution (i.e., Regulatory Agency, Central Bank/oversight institution) 17 Trade Union 18 Faith-Based Group 19 Academia/Research Institute/Think Tank 20 Judiciary Branch 21 Other (please specify): ________________________ H2. Please identify the primary specialization of your work. (Please mark only ONE response) 1 Agriculture/ rural development / food security 10 Law and justice / regulatory framework Natural resource management / environmental 2 Climate change / disaster management 11 sustainability Private sector development / foreign direct 3 Education 12 investment Public sector governance / public financial 4 Energy 13 management / anti corruption 5 Financial markets / banking 14 Social protection 6 Gender / equality of opportunity 15 Transport Health / communicable/non-communicable 7 16 Urban development diseases 8 Information and communications technology 17 Water and sanitation 9 Job creation/employment 18 Other (please specify): _______________________ 121 The World Bank Namibia Country Survey 2013 SECTION H: BACKGROUND INFORMATION H3. Currently, do you professionally collaborate/work with the World Bank in your country? 1 Yes 2 No H4. Which of the following describes most of your exposure to the World Bank in Namibia? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank reports/data 3 Engage in World Bank related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank website for information, data, research, etc. H5. Which best represents your geographic location? 1 City of Windhoek 2 Northern Namibia 3 Central Namibia (other than Windhoek) 4 Southern Namibia Thank you for completing the survey! 122