90127 Technoserve M OZ A M B I Q U E CA S E S T U DY Copyright © 2014 International Bank for Reconstruction and Development / The World Bank Mailing Address: MSN I9-900 1818 H St. NW, Washington D.C., 20433 USA Telephone: (+1) 202- 458-4070 Website: www.infoDev.org Email: info@infodev.org Twitter: @infoDev Facebook: /infoDevWBG Some rights reserved. This work is a product of the staff of infoDev / World Bank. Note that the World Bank does not necessarily own each component of the content included in the work. The World Bank therefore does not warrant that the use of the content contained in the work will not infringe on the rights of third parties. The risk of claims resulting from such infringement rests solely with you. The findings, interpretations, and conclusions expressed in this work do not necessarily reflect the views of the donors of infoDev, The World Bank, its Board of Executive Directors, or the governments they represent. 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License: Creative Commons Attribution CC BY 3.0 Translations – If you create a translation of this work, please add the following disclaimer along with the attribution: This translation was not created by The World Bank and should not be considered an official World Bank translation. The World Bank shall not be liable for any content or error in this translation. All queries on rights and licenses should be addressed to infoDev, The World Bank, MSN: I9-900, 1818 H Street NW, Washington, DC 20433, USA; email: info@infodev.org Photo Credits: Front cover photo: iStock photo TECHNOSERVE, TECHNOSERVE, CASE STUDY MOZAMBIQUE CASE MOZAMBIQUE STUDY TABLE OF CONTENTS TABLE   OF CONTENTS   1. SUMMARY .....................................................................................................................................................................2 1. SUMMARY .....................................................................................................................................................................2 2. BACKGROUND AND CONTEXT ..............................................................................................................................2 2. BACKGROUND AND CONTEXT ..............................................................................................................................2 3. STRATEGIC VISION, MISSION, AND TARGETS ...................................................................................................4 3. STRATEGIC VISION, MISSION, AND TARGETS ...................................................................................................4 4. TECHNOSERVE MOZAMBIQUE’S DISTINCTIVE FEATURES ........................................................................... 5 4. TECHNOSERVE MOZAMBIQUE’S DISTINCTIVE FEATURES ........................................................................... 5 5. BRAND AND MARKET POSITION ...........................................................................................................................5 5. BRAND AND MARKET POSITION ...........................................................................................................................5 6. APPROACH TO INCUBATION ..................................................................................................................................6 6. APPROACH TO INCUBATION ..................................................................................................................................6 7. BUSINESS MODEL .......................................................................................................................................................6 7. BUSINESS MODEL .......................................................................................................................................................6 8. STAFFING ......................................................................................................................................................................7 8. STAFFING ......................................................................................................................................................................7 9. NETWORK PARTNERS ................................................................................................................................................8 9. NETWORK PARTNERS ................................................................................................................................................8 10. CURRENT PORTFOLIO STRATEGIES ......................................................................................................................9 10. CURRENT PORTFOLIO STRATEGIES ......................................................................................................................9 11. ACHIEVEMENTS ...........................................................................................................................................................9 11. ACHIEVEMENTS ...........................................................................................................................................................9 12. CRITICAL SUCCESS FACTORS .............................................................................................................................. 10 12. CRITICAL SUCCESS FACTORS .............................................................................................................................. 10 13. LESSONS LEARNED AND IMPLICATIONS FOR AGRIBUSINESS INCUBATORS ..................................... 11 13. LESSONS LEARNED AND IMPLICATIONS FOR AGRIBUSINESS INCUBATORS ..................................... 11 14. FUTURE GOALS ........................................................................................................................................................ 11 14. FUTURE GOALS ........................................................................................................................................................ 11 15. CONTACTS ................................................................................................................................................................. 12 15. CONTACTS ................................................................................................................................................................. 12 16. REFERENCE ................................................................................................................................................................ 12 16. REFERENCE ................................................................................................................................................................ 12 The report was made possible thanks to the generous contribution of the Ministry for Foreign Affairs of the Government of Finland 1     1     1. SUMMARY The innovative approaches and methods that Technoserve Mozambique (TnsMz) has pioneered have become “best practice” templates for other Technoserve country operations and, indeed, best practice templates within Mozambique itself, where TnsMz’s successes in the cashew, banana and poultry industries are notably successful. Technoserve is not a traditional incubator. It offers no centralized facilities for practicing and refining business skills, but rather serves its clients where they do business, in the rural areas where crops and animals grow. However, it frequently creates partnerships with industry leaders using their sites to demonstrate and/or train new market entrants in bestpractices for processing, marketing, logistic management and quality control. Its programs are designed to stimulate investment, job creation and local economic activity within commoedity-oriented agribusiness sectors, which typically afford only thin profit margins. TnsMz provides incentives in the form of grants or matching grants to change behavior and to introduce new technologies within farm-to-market chains. 2. BACKGROUND AND CONTEXT Technoserve Mozambique (TnsMz) is based in Maputo, the country’s capital. It serves the entire national agricultural economy from its headquarters office. Mozambique is a large country, with multiple climate zones, abundant water supplies, rich soils and relatively low population density. It is strategically located next to South Africa, the largest market for food products on the African continent. In spite of these advantages, its agribusiness development has been extremely slow. Technoserve Mozambique is a financially autonomous division of the Technoserve Group (TnsGp), a nonprofit corporation specializing in agribusiness development worldwide. TnsGp has offices in several developing countries, including ten in other Africa countries and seven in Latin America. TnsGp participates in the Food for Progress Program sponsored by the US government. Proceeds from the Food for Progress Program have been TnsMz’s primary source of funding. The innovative approaches and methods that TnsMz has pioneered have become “best practice” templates for other Technoserve country operations and, indeed, best practice templates within Mozambique itself, where TnsMz’s successes in the cashew, banana and poultry value chains are notably successful. TnsMz operates at the level of the entire agricultural sector. Its programs are designed to stimulate investment, job creation and local economic activity within commodity-oriented agribusiness sectors, which typically afford only thin profit margins. TnsMz provides incentives in the form of grants or matching grants to change behavior and to introduce new technologies within farm-to-market chains. TnsMz charges for its advisory services, in order to ensure that only serious and committed parties avail themselves of its support. However, service fees account for very little of the nonprofit’s total costs. TnsMz’s core activities are almost fully supported by donor grants. As noted, it uses the USDA’s monetization program for surplus food. However, USDA is not the only supporter: five donors have 2     supported TnsMz’s activities under 11 funded projects, most of which entailed multi-year funding commitments. TnsMz was started with a four-year grant from USAID that was designed to support value-chain development in three industries: cashews, horticulture and oil seeds. TnsMz extended its activities vertically into other agribusiness industries, where it continued to test and refine its sector- development methods. At the same time, TnsMz expanded horizontally into policy analysis and advocacy, promoting regulatory compliance reform and private sector investment, and developing new instruments for bottom-of-the-pyramid investment (e.g., franchises). Although TnsMz does not develop institutional capacity per se (such as industry-specific trade associations), it does carry out such work as part of larger sector-development programs, typically in partnership with another specialized NGOs. Much of TnsMz’s success has come from its strong focus on value-chain strengthening and on development of mid-chain integrators. Technoserve chooses its industries carefully, based on a priori analysis of the growth and rural employment enhancement potential they offer. It avoids working with more than five or six industries at a given time. Within specific industries, it works with first movers and industry leaders to re-engineer their business models and competitively upgrade their business processes. It then engages these industry leaders to show the way to others in the industry through training, workshops and other forms of knowledge-sharing. In several instances TnsMz has helped develop new industry associations, through which it disseminates competitiveness-enhancing technology, business-process and business-model templates. A significant part of Technoserve’s success comes from the artful integration of two internal competencies: i) deep, hands-on knowledge of specialized agricultural production processes and well- tested agricultural market knowhow, and ii) strong analytic skills. Technoserve recruits seasoned experts in each industry, and complements these specialists with functional specialists in agronomy, plant science, quality control, temperature-controlled transport, and forestry, among others. In addition, the nonprofit recruits young, temporary staff for short-term assignments from leading advertising firms, investment banks and consulting firms (McKinsey and Co. is its primary consulting source). In addition to its core incubation activities, TnsMz recently started two for-profit businesses, both of which it has constituted as wholly-owned subsidiaries. One is an agribusiness franchisor whose mission is to help nano-level agribusinesses adopt well-tested business models and develop them as part of a mutually supportive business network. It envisions that milling and other franchises will not only stimulate market activities in local farm communities but will also activate collateral business activities. The franchise concept it is preparing to test and refine is a holistic one, which entails development in several different markets. TnsMz’s second for-profit undertaking is a professional services company that will provide advisory services to macro enterprises. Its clients will include domestic and foreign investors who are interested in purchasing land for agricultural use in Mozambique. The company will leverage its substantial expertise in multiple farm industries to help investors comply fully with all of the socio-economic qualification requirements that attach to rural land ownership in Mozambique, including local community approval. TnsMz’s investment advisory company will organize and manage the community consultation and community negotiating process so that the full intent of the Mozambique’s legislation is achieved, 3     and so that rural community interests are protected without slowing the process of potential investment projects or creating excessive risks for potential investors. Technoserve will act as an honest broker between local communities and investors. 3. STRATEGIC VISION, MISSION, AND TARGETS Vision: Inclusive, sustainable economic growth in rural Mozambique. “Inclusive” means sharing economic gains among participants throughout the farm-to-market chain. “Sustainable” refers to environmental, economic and, indeed, spiritual sustainability. Mission: Facilitate private agricultural sector initiatives that are well-planned, well-implemented and targeted to leverage private investment in specific sectors with high job-growth potential. There is no cash economy in many rural parts of Mozambique. TnsMz has succeeded in developing new markets for rural labor, new markets for farm products, and new markets for local inputs. They all result from the success of its client chain integrators, who invest in value-added processing and marketing of farm products. These chain integrators create wealth and jump-start inclusive growth. TnsMz has attempted to increase the multiplier effects of private investment in specific agribusiness industries by building institutions to facilitate socially beneficial leveraging of locally created products. The incubator’s intent is to maximize the collateral impact that private investment in new enterprises creates with respect to local payrolls and local sales of farm inputs to these new enterprises, as well as the secondary creation of new services and new enterprise spinoffs. A significant portion of total benefits that TnsMz attempts to realize within local economies results from retraining farmers. Properly trained farmers can be integrated into more sophisticated value chains. Training also results in productivity gains and in changes in product quality, cultivation methods, seed selection, modes of land preparation, pest control and irrigation. Whenever possible, TnsMz trains farmers under the auspices of private companies that purchase specific crops or trade in specific regions. TnsMz develops what it refers to as a “pipeline of companies” in each industry for which it plans a competitiveness upgrade. Companies selected for pipeline participation are industry leaders. The size of these companies differs by industry and with stage of development. Pipeline companies in the cashew sector, for example, employ fewer than 100 workers and operate single factory or value- adding facilities. TnsMz’s ultimate mission is to create wealth for rural populations by creating new labor markets and new productive activities, both on and off farms. The rural poor who make less than $1 per day are its ultimate constituents. 4     4. TECHNOSERVE MOZAMBIQUE’S DISTINCTIVE FEATURES 1. Leadership that can select expertly skilled individuals, or in Technoserve’s language, “put the right people on the bus.” 2. Business systems with sound financial controls that enable tasks to be integrated of tasks over expansive territory, in ways that ensure that related work is synchronized and that businesses can respond rapidly to market developments, competition, and new technology. 3. The identification and characterization of industry participants, strengths and weaknesses; benchmarking of the value chain against next-best competitors; assessment of global market dynamics; and outline of the steps required to move an industry forward from its baseline conditions to a future stage of development. 4. Testing the product quality, market acceptance and production processes of industry leaders to determine viability given investment and process reform. 5. Advocate policy reforms that will make it possible to overcome regulatory, trade process and other constraints. A case in point involved efforts in partnership with the Poultry Growers Association of Mozambique to force the national government to enforce food safety standards and thus prohibit the importation of frozen Brazilian broilers with expired sell-by dates. 6. Facilitate the restructuring of individual sectors by encouraging the merger and acquisition of weaker companies by stronger ones, particularly during periods of market weakness. 7. Testing of various business models in each industry through multiyear economic experiments in order to discern the most appropriate technologies, relevant economies of scale and of specialization. Once business-model refinement is complete, paradigms typically emerge of best models for broad application. Those paradigms are disseminated throughout the rural space. 5. BRAND AND MARKET POSITION TnsMz’s approach to branding and market positioning is word-of-mouth, similar to accounting, law and financial advisory firms. Its market position is based on the results it has been able to realize and on the fact that the agro-industrial sectors it has supported have grown, increasing their share of GDP and the number of jobs created. Competition for economic development funding among US-based NGOs and consulting firms is intense. Technoserve has distinguished itself from these competitors by: i) its reputation for delivering results, ii) its engagement of expert specialists in each industry in which it participates, iii) the rapport and trust it has engendered with policy makers and government officials, and iv) its deep institutional ties to specific emerging sectors, including cashews, bananas, poultry, lentils, bananas, and soy beans. 5     TnsMz has distinguished itself in Mozambique as a dependable provider of solutions to real growth challenges. Its proffered solutions are pragmatic, affordable and sustainable. A case in point was TnsMz’s bid on a USAID flood relief program. It analyzed how indigenous foresters might become more sophisticated and proposed to engage local communities of woodcutters to clear affected areas, applying low-cost loans as the instrument. Rural families understand how to cut down old trees and plant new ones. With TnsMz’s approach, it was possible to help woodcutters develop forestry skills that could serve as the basis for a Mozambique forestry industry. TnsMz is distinctive not only in its search for sustainable solutions but more generally for its pragmatic problem-solving approach. It is pro-business, even pro-large business, as long as businesses comply with a country’s regulations and laws. 6. APPROACH TO INCUBATION TnsMz offers not standard remedies but contextual solutations to deficiencies in competiveness. Solutions are designed to fit specific stages of industry development, technology starting points, actual competitive challenges and emerging opportunities. TnsMz searches for examples of best global practice in farm-to-market chains and endeavors to develop these in a Mozambican context. Over its term of its engagement with a specific industry, Technoserve analyzes market and production cost conditions, tests proposed solutions in demonstration projects and continuously improves process and infrastructure in each link of farm-to-market chains. Technoserve is not a traditional incubator. It offers no centralized facilities for practicing and refining business skills, but rather serves its clients where they do business, in the rural areas where crops and animals grow. However, it frequently creates partnerships with industry leaders using their sites to demonstrate and/or train new market entrants in best practices for processing, marketing, logistic management and quality control. 7. BUSINESS MODEL TnsMz describes its approach to agribusiness development in Mozambique as “Mission Driven, Donor Friendly.” What this means is that the nonprofit has chosen the difficult task of steering between its own priorities for action and investment within specific agribusiness industries and the priorities embraced by donors, as reflected in the terms of reference and defined in the work programs donors support. Approximately 90 percent of TnsMz’s revenue comes directly from its donors. The nonprofit’s dependence on its parent corporation has been minimal in recent years, as has its need to solicit emergency funding from donors to support its operations. TnsMz’s business model requires that management sell its vision of a diversified, private sector-driven agribusiness future in Mozambique through full engagement in the sector. It sells its vision to large private-sector investors by emphasizing their investments and value-chain structures, to small farmers 6     whom it seeks to reorganize and include in new value-chain structures, and also to government policy makers, whom it tries to influence to remove obstacles to investment and growth. Most importantly, TnsMz must sell its vision to donors. Donor Sector Total Program Start/ End Notes Budget USDA Forestry, feed $16.5 million October, Increased price of grains, poultry, 2010 to wheat means that grain processing, September, income likely to be tourism 2013 closer to $25 million allowing for a five- year program instead of a three-year program. Gates Soy $5.2 million June, 2010 to December, 2013 Ford Eco Tourism $300 thousand 2009–2010 Foundation Irish Aid Coconut, $450 thousand Annually Inhambane Province Horticulture, annually Renewable Cashew USAID Fruit, Forestry, $ 775 thousand 2009–2012 Program is called Agri Cashew, Finance annually Futuro TnsMz’s current donor funding sources Mozambique 2010 2011 2012 Current pipeline (weighted) $ 7,200,503 $ 8,229,611 $ 7,795,833 Wins secured to date $ 7,172,725 $ 7,809,789 $ 7,700,000 Additional funds to be secured $ 27,778 $ 419,822 $ 529,611 to meet target budget Target budget $ 7,200,503 $ 8,229,611 $ 8,229,611 TnsMz’s funding growth over the past three years 8. STAFFING TnsMz employs 63 people, divided about 50/50 between support staff and professionals. TnsMz offers neither orientation nor training to its new recruits. Rather, employees learn by doing and learn from each other. Established personnel learn from new employees, who are typically experienced professionals with abundant experience and with skills different that those which already exist in the organization. New employees are expected to share what they know with other staff in the course of the intensely interactive team work in which TnsMz specializes. 7     There is little staff turnover, but many of TnsMz professionals leave for short periods to start new businesses or take up special assignments in government or in new trade associations. For example, the chief veterinarian in the Ministry of Agriculture was Technoserve’s poultry industry lead specialist while that industry was undergoing a recent renaissance. She now leads poultry industry development efforts from within government. TnsMz maintains a revolving-door policy to encourage such behavior. As a result, its alumni association is extremely strong, and provides TnsMz with superior access, knowledge and influence. Other distinguishing features of TnsMz are its organizational structure and the way work is assigned within that structure. The nonprofit organizes itself into teams, each of which is responsible for the development of specific agribusiness industries. Three sets of skills are typically included in each team: i) analytic skills in market research and finance; ii) strategic industry skills, which include knowhow and “know-who” derived from deep private subsector involvement; iii) specialized skills in specific areas that could be roadblocks to additional private investment or that relate to appropriate technologies within industries. An important feature of TnsMz’s organization is the thin and porous interface that separates team members inside TnsMz from industry leaders, industry associations and policy markers outside TnsMz. The nonprofit’s ability to attract top-notch talent and to function on the public-private sector frontier is due in part to the porous nature of these interfaces. TnsMz is subject to two sets of governance: That which applies as a result of contracts it enters into with donors, and that which fulfills its corporate responsibilities. Thus, the general manager of TnsMz reports to a regional director based in Accra, Ghana. Other reporting responsibilities affect cross- cutting, intra-corporate obligations such as regional market development and African branding and marketing to the global economy. Technoserve corporate has developed a pan-African cashew program, funded by the Gates Foundation. The ranking program officer is based in West Africa. Similarly, it has developed a regional fertilizer market development program based in Zimbabwe. TnsMz participates in both of these programs and in these contexts cross-border reporting relationships have been set up on an ad hoc basis. The ultimate reporting relationship of TnsMz, however, is to Technoserve’s corporate board, which has a strong private-sector orientation. 9. NETWORK PARTNERS For the most part, TnsMz plans, organizes and funds industry-level transformation itself. However, it attempts to engage outside partners in the actual implementation of these plans. TnsMz considers it essential to establish relationships early on with groups in each industry that can best effect needed changes or develop new competencies. These inside principals have a strong incentive to get it right the first time and to learn from any failures. Even in non-industry specific areas of activity, like association building, TnsMz prefers to work with experienced partners. TnsMz has also developed symbiotic relationships with Photo Voices to monitor farm-level activities and use of new methods, and with McKinsey and Company to supply interns and of conduct special studies in benchmarking and industry-level competitiveness analyses. Technoserve is the largest nonprofit employer of former McKinsey staff. 8     10. CURRENT PORTFOLIO STRATEGIES At any given time, Technoserve supports 30–40 incubatees in industry value-chain management programs. This support entails testing, refinement and integration of new value-chain configurations and new technologies. Approximately 50 percent of these industry-leading incubatees drop out over the program’s five to eight year sector cycles. Most of this dropout results from failure to comply with contract terms, rather than business failure. At a second level of incubation, each value-chain-level incubatee works with 50 to 100 separate farm- level organizations. These represent a second, nano level of incubatees. Thus, a value-chain incubatee will manage small-scale matching grants or loan programs, which will bind farm-level producers to the chains and at the same time induce behavioral changes among farmer-suppliers, increasing the competitiveness of the entire chain. The commercial experiments that produce the best-quality product or highest margins for the chain then become the best-practice standard for the entire industry. In this way, an entire agribusiness industry can be induced to move from a low-level equilibrium to a higher-level equilibrium, or to put it another way, from a competitively weak sector to a competitively strong sector. Contracts between industry-leading firms and TnsMz entail the creation of a public good. Leading firms provide this public good in return for subsidies and supports. Part of each leading firm’s responsibility under these agreements is to share information with other private firms that want to enter the sector and develop value chains of their own which incorporate best practice. 11. ACHIEVEMENTS TnsMz has created metrics to outcome and impact realized within specific industries over time. Before a TnsMz programs takes effect, there is no cash economy and/or income within most rural spaces where an industry operates. Farmers barter their crops for other goods in local markets. No money transactions of any kind exist. No labor market operates and no sales are made to any buyers outside the immediate economic region. That changes once TnsMz begins operations. Once cashew factories, for example, are organized to operate in a new area, sellers of raw nuts and workers in the factories both receive cash payments. At this point, the entire local economy begins to lift off. The economic multiplier effect differs from industry to industry, but once a cash economy is achieved, the tangible results can be clearly identified: Other micro enterprises develop, a labor markets takes root and people find other goods or services they can sell for cash. 9     12. CRITICAL SUCCESS FACTORS   12. CRITICAL SUCCESS FACTORS Strengths Weaknesses   • Inspired and inspiring leadership. A founder/leader who • Continued operation over the long term Strengths Weaknesses continues to raise the bar with respect to expectations. depends on continued donor support. • • Organizational Inspired and inspiring design, leadership. staff Aselection founder/leader and business who • Continued Dependence operation USAID of over the is longparticularly term culture continues to are allthe raise designed bar with to emphasize respect program agility, depends to expectations. worrisome given the donor on continued pressures on that support. flexibility and opportunity • Organizational design, staff selection and business responsiveness. agency’s Dependence budget. of USAID is particularly • are all designed“know A institutionalized culture to emphasize how” bred program from agility, repeated • Constrained worrisome given somewhat the pressuresin program on that focus success flexibility in finding and opportunity appropriate solutions to agency’s responsiveness. selection by priorities of donor and budget. competitiveness “know • A institutionalized challenges how” at the from bred sector level…..of repeated organizations. • Constrained somewhatFor example, in program notfocus able to translating success in challenges finding into solutions, which appropriate solutions attractto more andwork at facilitating selection a great leap by priorities of forward donor by private investment. competitiveness challenges at the sector level…..of leveraging cutting organizations. edge biotechnology. For example, not able to translating • A method for indentifying challenges into solutions, priority which attract more for • impediments work Not sufficiently at facilitating tuned a great leapinto the by forward global growth at private investment. the sector level, which moves from the market picture. leveraging For cutting example, edge not biotechnology. sufficiently backwards • A method for along the value indentifying chain and priority from participants impediments for • Not focusedsufficiently on cutting tuned into edge thetechnologies global within growth the sector chain to at the technology, level, which moves critical from input the and service picture. For example, not sufficiently market with agricultural relevance. providers backwards on the along the periphery value chain of theandchain. from participants Not sufficiently focused • on cuttingengaged with issues of edge technologies within • Strong business the chain linkages critical to technology, both within input and and outside with service capital structure, agricultural sources of financing for relevance. Mozambique. providers on the periphery of the chain. sufficiently growth. • Not agribusiness engaged with issues of • • Strong Strong creditability business linkages with both key government within and officials outside at the • Limited capital internal structure, ability sources of to provide financing forseed national, Mozambique. provincial and local levels. TnsMz invented and capital agribusiness funding growth. for incubatees. • Strong continues to refine creditability withthe keyadvocacy government process officialscalled at the“value • Limited internal ability to provide seed federalism.” chainprovincial national, and local levels. TnsMz invented and capital funding for incubatees. Opportunities continues to refine the advocacy process called “value Risks chain federalism.” • Mozambique offers all of the soil, water and • The agribusiness ecosystem in Opportunities Risks climatological advantages of Chile. Its agribusiness Mozambique is changing more rapidly sector is where • Mozambique offers Chile’s all was of 40the yearssoil, ago. water and • The thanagribusiness in other SSA countries. ecosystem Continuing in to • Enormous and climatological growing of advantages Chile. exists interest among major Mozambique Its agribusiness maintain currencyis changing is advice, more rapidlystrategic global sector agribusinesses Chile’s was in is where 40 Mozambique. years ago. Finding ways to than development in other SSA direction countries.and sector growth Continuing to respond to this interest, • Enormous and growing interest exists among major which are socially beneficial will become correspondingly maintain currency is advice, strategic more would global open up new agribusinesses business opportunities in Mozambique. Finding ways and would to difficult and more complex. development direction and sector growth allow to respond TnsMzthis to diversity interest, its revenue which dependence. are socially beneficial will TnsMz • become needs correspondingly to maintain as lowmore a public would • Increasingly, open up new the capture, business transfer and fulland opportunities would of difficult application profile and as possible more in order not to put at complex. allowtechnology appropriate TnsMz to diversity to rural its revenue space will entail cross dependence. • TnsMz both to riskneeds superior as its maintain position low a both public with border activities, • Increasingly, the capture, participation transfer and in international full application networks of respect profile to policy as possible dialogue in order not and to putstrategic at and partnerships technology appropriate with toforeign companies. rural space will entail cross risk direction. both its superior position both with border activities, participation in international networks • TnsMz’s strong working relationship with an enlightened • Continuing respect to policy to dialogue fund TnsMz’s growth will and strategic partnershipsis andgovernment only with likely to foreign increase in the future. TnsMz direction. companies. require increased financial commitments • TnsMz’s strong to continues add to working its credibility relationship with an and to its policy enlightened from donors, • Continuing to fund unless the incubator TnsMz’s growth will is able influence. government is only likely to increase in the future. TnsMz to increased change its require business financial model and commitments continues to add to its credibility and to its policy from develops donors, otherunless sources of revenue. the incubator is able influence. to change its business model and develops other sources of revenue. 10     10   13. LESSONS LEARNED AND IMPLICATIONS FOR 13.AGRIBUSINESS LESSONS LEARNED INCUBATORS AND IMPLICATIONS FOR • AGRIBUSINESS INCUBATORS The founder/leader of an agribusiness incubator must trust the organization to work once it has been designed, staffed and set in motion. At that point, the founder/leader needs to • The founder/leader of an agribusiness incubator must trust the organization to work once it commit time to priority issues that require the full investment of the organization’s authority. has been designed, staffed and set in motion. At that point, the founder/leader needs to • time to commit good Picking people is issues priority that require particularly the full important. As investment of the noted above, organization’s Technoserve mixesauthority. local and expat experts into teams. It combines individuals with strong analytic skills on industry- • Picking good focused teams people is particularly with others who have important. As noted and deep knowledge above, Technoserve strong contractsmixes local within and specific expat experts into teams. It combines individuals with strong analytic skills on industry- agribusiness industries. focused teams with others who have deep knowledge and strong contracts within specific • teams industries. agribusiness Once are selected, the founder/leader of the incubator needs to trust the team to perform within a framework of clearly defined goals and organizational values. Thus, for • Once teams are selected, the founder/leader of the incubator needs to trust the team to example, each agribusiness industry team at TnsMz develops its own logical framework, which perform within a framework of clearly defined goals and organizational values. Thus, for specifies inputs, outputs, outcomes, goals and objectives. This framework defines example, each agribusiness industry team at TnsMz develops its own logical framework, which performance expectations unambiguously for each new industry-development effort. specifies inputs, outputs, outcomes, goals and objectives. This framework defines • performance One expectations must study unambiguously an industry’s sourcesforofeach new industry-development competitive advantage before effort. defining a development plan for the industry, or indeed before committing any significant resources. The • One must lesson study here is simplyan industry’s the to understand sources of competitive facts before advantage committing resources. before defining a development plan for the industry, or indeed before committing any significant resources. The • lesson Once here is TnsMz simplyits begins understand towork the facts of industry before committing strengthening, resources. needs typically emerge for specialized technical support, such as quality control management, logistics, or best global practices in • Once TnsMz begins its work of industry strengthening, needs typically emerge for specialized conservation forestry. At this point Technoserve organizes industry teams that include technical support, such as quality control management, logistics, or best global practices in specialists in critical competitive factors, in order to address specific dysfunctions. conservation forestry. At this point Technoserve organizes industry teams that include specialists in critical competitive factors, in order to address specific dysfunctions. 14. FUTURE GOALS 14. FUTURE GOALS TnsMz’s future goals are to diversity its sources of income and to become more involved with directing and facilitating private-sector investment in Mozambique’s agricultural sector, so that it is TnsMz’s future goals are to diversity its sources of income and to become more involved with less dependent on donors. To this end, TnsMz has launched two initiatives: directing and facilitating private-sector investment in Mozambique’s agricultural sector, so that it is 1) To develop an agribusiness advisory service for foreign direct investors. less dependent on donors. To this end, TnsMz has launched two initiatives: 2) To launch of a set of agribusiness franchises, each of which will operate with lookalike business 1) To develop an agribusiness advisory service for foreign direct investors. models, common technology and farm-to-market chain integrating impact. 2) To launch of a set of agribusiness franchises, each of which will operate with lookalike business models, TnsMz common has technology also launched and farm-to-market an initiative that focuses chain integrating less on developingimpact. a specific industry and more on demonstrating the feasibility of organizing community-based agro-forestry in a sustainable way. TnsMz has also launched an initiative that focuses less on developing a specific industry and more on demonstrating The the feasibility program involves testingof organizing new modes community-based agro-forestry of mixed-plantation in a sustainable forest harvesting way. and agricultural production in five areas of the country where the climate is suitable. The program entails the The program involves testing new modes of mixed-plantation forest harvesting and agricultural substitution of ecologically sustainable tree-harvesting methods for the slash-and-burn methods production in five areas of the country where the climate is suitable. The program entails the which currently prevail. substitution of ecologically sustainable tree-harvesting methods for the slash-and-burn methods which currently prevail. 11     11     15. 15. CONTACTS CONTACTS Website: www.technoserve.org/work-impact/locations/mozambique. Website: www.technoserve.org/work-impact/locations/mozambique. Mr. Jake Walter, Director, Technoserve—Mozambique, jwalter@tns.org Mr. Jake Walter, Director, Technoserve—Mozambique, jwalter@tns.org 16. REFERENCE 16. REFERENCE Ronald Kopicki 2011 Background Case Study Technoserve Mozambique, a study conducted by Ronald Kopicki 2011 Background Case Study Technoserve Mozambique, a study conducted by Agrifood Consulting International (ACI) and Economic Transformation Group (ETG) for infoDev, Agrifood Consulting International (ACI) and Economic Transformation Group (ETG) for infoDev, Bethesda, 2011 Bethesda, 2011 12   12       ©2014 infoDev / The World Bank | 1818 H Street, NW | Washington DC, 20433 Email: info@infoDev.org | Tel + 1 202 458 8831 | Twitter: @infoDev www.infodev.org