79331 ISLAMIC REPUBLIC OF MAURITANIA: FINANCIAL SECTOR DEVELOPMENT STRATEGY AND ACTION PLAN 2013-2017 2013 CONTENTS ACRONYMS AND ABBREVIATIONS ........................................................................................ i I. CONTEXT AND METHODOLOGY ........................................................................................ 1 II. CURRENT SITUATION ........................................................................................................... 2 II.1 MACROECONOMIC ENVIRONMENT............................................................................ 2 II.2. STRUCTURE OF THE FINANCIAL SECTOR OF MAURITANIA ............................... 3 II.3 INSTITUTIONAL AND REGULATORY FRAMEWORK ............................................... 3 II.4 REFORMS UNDERTAKEN ............................................................................................... 4 II.5 STRENGTHS AND WEAKNESSES OF THE FINANCIAL SECTOR ............................ 4 III. STRATEGIC GUIDELINES .................................................................................................. 24 III.1 OVERALL OBJECTIVE AND STRATEGIC TARGETS .............................................. 24 III.2. INTERVENTION APPROACHES ................................................................................. 25 III.3. OPERATIONAL OBJECTIVES AND ACTION PLAN ................................................ 26 IV. MECHANISMS FOR IMPLEMENTING THE ACTION PLAN ......................................... 29 Annex 1: Action Plan for implementing the financial sector development strategy (2012-2017) 31 Annex II: Summary Costs by Sector and Category ...................................................................... 63 ACRONYMS AND ABBREVIATIONS ACD Automatic Cash Dispenser ANAPEJ National Youth Employment Promotion Agency ANAT National Land Development Agency APBM Professional Banking Association of Mauritania APROMI Microfinance Professionals and Operators Association ATD Third Party Holder Notice BADH Banque El Ammane pour le Développement de l’Habitat BCM Central Bank of Mauritania CAPEC Savings and Credit Cooperative Union CAR Contractor’s All Risk Insurance CCIAM Chamber of Commerce, Industry and Agriculture of Mauritania CDD Deposit and Development Fund CFA West African Franc CGA Approved Management Centre CIMA Inter-African Conference on Insurance Markets CIPRES Inter-African Conference on Social Security CNAM National Health Insurance Fund CNE National Savings Fund CNSS National Social Security Fund CRE Government Pension Fund DCA Department of Insurance Supervision EIB European Investment Bank FANAF Federation of African National Insurance Companies FASS Health and Social Action Fund FNAM National Insurance Companies Federation of Mauritania FSAP Financial Sector Assessment Program GDP Gross Domestic Product GIMTEL Interbank Credit Card and Tele Clearing Group IARD Fire, Accidents, Miscellaneous Risks Insurance ICA Investment Climate Assessment ILO International Labor Office IMF International Monetary Fund ISKAN National Land Development, Housing Development and Real Estate Promotion and Management Corporation ISO international Standardization Organization MDR Ministry of Rural Development MF Ministry of Finance MFI Micro Finance Institution MHUAT Ministry of Housing, Town Planning and Regional Development MIS Management Information System MICO Mutuelle d’Investissement et de crédit Oasien MJ Ministry of Justice MSME Micro Small and Medium-sized Enterprise NASR National Insurance and Reinsurance Company i PAR Portfolio at Risk PEL Housing Savings Plan PRECAMF Microfinance Sector Capacity Building Project PROCAPEC Savings and Credit Union Promotion Agency PRSP Poverty Reduction Strategy Program RTGS Real Time Gross Settlement SME Small and Medium-sized Enterprises SNIM Société Nationale Industrielle et Minière de Mauritanie SOCOGIM Société de Construction et de Gestion Immobilière de Mauritanie TA Technical Assistance UDP Urban Development Program UM Ouguiya UNCACEM Agricultural Savings and Credit Cooperatives Union of Mauritania UNICEF United Nations Children’s Fund USD United States Dollar ii I. CONTEXT AND METHODOLOGY 1. The financial sector comprises all institutions and agencies that are involved in financing the economy, mobilizing savings, managing risks and providing means of payment. In view of the importance of the services rendered, the financial sector constitutes the footing of development of the national economy. Economic growth, private sector development, job creation and poverty reduction depend on a sound, efficient and vigorous financial sector. 2. In its efforts to develop the financial sector and enable it to effectively support the development of the national economy, the Government of Mauritania has sought the support of the World Bank and the International Monetary Fund (IMF). 3. Accordingly, under the Financial Sector Assessment Program (FSAP), a joint IMF/World Bank mission conducted a study on the financial sector in Mauritania in February 2006. The study analyzed the financial performance, as well as the strengths and weaknesses of the sector institutions, and level of access to financial services. 4. In particular, the study highlighted the need to elaborate a financial sector development strategy for Mauritania, with an action plan for its implementation. To that end, a Financial Strategy Steering Committee was established by Decision N020/GR/2011 of the Governor of the Central Bank of Mauritania (BCM). 5. The Committee carried out its work with support from the World Bank through the FIRST Initiative.1 It drew mainly on the Aide-Memoire of the FSAP mission, the studies by two FIRST consultants on microfinance and SME financing and on insurance and social security, a study on SME strategy, a study on housing finance, a note on UNCACEM, a study by a parliamentary mission on social security, a UNICEF study on social security in Mauritania, a study on the Investment Climate, and the PRSP III. 6. The Committee:  assessed the recommendations made by the joint IMF/World Bank FSAP mission, and those highlighted in other studies;  retained the recommendations deemed relevant and proposed other measures; and  prioritized the actions to be undertaken. 7. The Committee's work helped to define strategic guidelines, with underlying operational targets and an action plan whose implementation will contribute to stabilizing and deepening the financial sector of Mauritania, as well as improving access to financial services (savings, credit and means of payment, etc.). 8. The Committee held consultations with the various institutions and donors so as to incorporate their contributions before the final adoption of the strategy and action plan by the Council of Ministers. 1 Financial Sector Reform and Strengthening (FIRST) Initiative. 1 II. CURRENT SITUATION II.1 MACROECONOMIC ENVIRONMENT 9. Mauritania is a country that covers an area of 1,030,631 km², and had a population of about 3.5 million inhabitants in 2011. Three-quarters of the country is covered by desert or semi- desert areas. 10. Mauritania has a dual economy: (a) a "modern economy" based on mining2, extractive industries, and industrial fishing ; it is an engine of growth and is heavily dependent on exports, and (b) a "subsistence economy" based mainly on rain fed agriculture, livestock and small-scale fishing ; it has an informal sector that plays a major role. 11. The economy is dominated by the service sector (45% of GDP) which is supported by trade, finance and tourism. The secondary sector comes next (35% of GDP), with a decline in the manufacturing sector offset by growth in construction and transportation. The primary sector ranks third with 20% of GDP. 12. The private sector is, to some extent, uncompetitive due to the limited access to credit (with a high interest rate), especially for SMEs, and the low level of public and private savings (11.3% of GDP in 2012). 13. The year 2010 was marked by a sharp upturn in economic activity, with a real GDP growth of 5.2% compared to 1.2% drop in 2009. Growth was 5.5% in 2012 and is estimated at 6.4% in 2013. Inflation stood at 5.9% in 2011 and 6.1% in 2012. Over the past six years, real GDP grew by an average of 4.0% despite the decline in 2009. This trend mainly reflects the proper orientation of primary and tertiary sector activities, because secondary sector activity weakened over the period. 14. The authorities are targeting an average annual GDP growth of 5.8% for the 2011-2015 period, and a slowdown in inflation to 5% per year. The main engine of growth is the tertiary sector (transport, telecommunications, trade, hotels, banks and insurance companies). 15. The overall fiscal balance in 2012 showed a surplus of 0.4% of GDP compared to a deficit of 1.8% of GDP in 2011. This improvement is due to the good performance of overall revenues that increased by 37%, while total expenditures increased by only 32.5% despite increased spending due to the drought. The current account deficit was 27.6% of GDP in 2012 and is projected to decline to 25.1% in 2013, and a surplus is expected by 2015. Mining exports increased by 130% over the 2009-12 period driven by high prices on world markets and resulting in a significant improvement in the trade balance from a deficit of USD 26.7 million in 2009 to a surplus of USD 270 million in 2011. 2 Mauritania is the second exporter of iron ore in Africa; it also has significant potential in gold, copper, phosphate, and oil. The Mauritanian coast has one of the largest volume of fish in the world. 2 16. Money supply stagnated in 2012 after a 20.9% rise in 2011. The M2/GDP ratio was 15.7% in 2012. Demand deposits grew by 8.2% in 2011 against a rise of 16.4% in 2011 Net domestic credit increased by 38.3% due to an increase in net claims on the State but mainly because of an increase of credit to the economy. Net credit to the private sector rose form 10.1% of GDP in 2011 to 13.8% in 2012. Interest rates declined over the 2009-11 period. II.2. STRUCTURE OF THE FINANCIAL SECTOR OF MAURITANIA 17. As at 31 December 2012, the financial sector comprised: (a) a Central Bank; (b) 17 licensed banks3 and 2 financial establishments ; (c) 30 licensed microfinance institutions (MFI) and a project4, (d) postal financial services ; (e) 11 insurance companies; (f) 2 social security schemes, with an institution, the National Social Security Fund (CNSS); and (g) 31 licensed foreign exchange offices. The total assets of these institutions stood at about UM 520 billion (about USD 2 billion)5. There is a nascent money market (treasury bills market and interbank market). There are no stocks and bonds market. Banks dominate the sector with nearly 93% of total assets6 . II.3 INSTITUTIONAL AND REGULATORY FRAMEWORK 18. BCM is governed by an Ordinance of 12 January 2007 defining the statutes of the Central Bank. The banks and financial establishments are governed by an Ordinance of 13 March 2007 regulating credit institutions, as well as by guidelines/implementing instruments issued by BCM. BCM is responsible for supervising banks and financial institutions. 19. The microfinance sector is regulated by an Ordinance of 2007. The Ordinance is supplemented by four implementing instruments: Instruction No. 07/GR/07 governs the specific organization of financial cooperatives; Instruction No. 08/GR/07 defines prudential and management standards applicable to MFIs; Instruction No. 09/GR/07 defines the financial transparency standards applicable to MFIs; and Instruction No. 10/GR/07 defines MFI licensing and registration procedures. The tax scheme applicable to MFIs has not yet been defined by an Instruction. The chart of accounts applicable to microfinance is not yet available. 20. Insurance activities are governed by Law No. 93-40 of 20 July 1993 instituting the Insurance Code, as amended by the Ordinance of 2007 which repeals, replaces and amends certain provisions of the Code. The activities are supervised by the Department of Insurance Supervision. This department is located within the Ministry of Trade. 21. The social security system for private sector employees is governed by Law No. 67/039 of 3 February 1967.Law No. 61/016 of 20 January 1961 entrusts the pension scheme for civil and military officials to the Government Pension Fund. The Ministry of Public Service and Labor is responsible for the administrative supervision of the National Social Security Fund (CNSS), while the Ministry of Finance is responsible for financial supervision. 3 Twelve (12) banks are licensed, but the last two licensed banks started operating only in 2011. 4 PROCAPEC, which brings together 51 CAPECs, counts for only one institution. 5 Exchange rate: USD 1 = UM 250. 6 Excluding CNSS from the total. 3 II.4 REFORMS UNDERTAKEN 22. Fully aware of the importance of the financial sector, the authorities have embarked on a reform programme for the sector; the programme was accelerated following the joint World Bank/IMF mission in 2006 under the FSAP. Before then, the first restructuring of the banking sector took place in 1992-93. On that occasion, most of the banks were privatized and sold to Mauritanian business groups. 23. More recently, following the FSAP, the statutes of the Central Bank were amended by an Ordinance in January 2007. The same year, the banking law and microfinance regulations were amended by an Ordinance regulating credit institutions and an Ordinance regulating microfinance institutions respectively. Both ordinances were supplemented by implementing instruments in 2008 and 2009. In particular, the new Central Bank statutes affirm the autonomy and independence of the Bank. The new banking regulations reinforce the treatment of related institutions and increase the minimum capital of banks.7 The entry of two foreign banks in 2006 shook the sector. Interest rates have declined and professionalism of the sector has improved. Opening up the sector has continued with the acquisition of a national bank in difficulties by a foreign fund and the licensing of other foreign banks. 24. As regards the payment system, Ordinance No. 31/06 on electronic transactions was issued in 2006. The card system has developed, driven by GIMTEL. 25. There have been several reforms of the insurance regulatory framework, particularly with the Ordinance of 2007 and the raising of the minimum share capital, as well as the recent increase in the minimum price of car insurance. The first two brokers have been licensed, and several new insurance companies have started their activities, including Damane public company. For its part, the NASR has enhanced recognition of its professionalism with ISO quality certification. 26. With respect to the legal and judicial environment, ordinances have been issued on the organization of the judiciary8, and the rules and regulations governing legal and judicial officers.9 27. Despite these major reforms, particularly in banks and insurance companies, there is still much to be done to remedy the weaknesses of the sector as demonstrated by the analysis in the next section. II.5 STRENGTHS AND WEAKNESSES OF THE FINANCIAL SECTOR 28. The analysis of the strengths and weaknesses will begin with an institutional review that will successively consider: banking institutions and related mechanisms (banks, payment system, microfinance, and postal financial services), non-bank financial intermediaries (insurance, 7 The minimum capital was set at UM 4.0 billion at end 2009, UM 4.5 billion at end 2010, UM 5 billion at end 2011, and UM 6 billion at end 2012. 8 Ordinance No. 2007-12 of 18 February 2007 2006-16 of 12 July 2006 and Ordinance No. 2007-13 of 21 February 2007. 9 Ordinance No. 2006-16 of 12 July 2006 and Ordinance No. 2007-13 of 21 February 2007. 4 pensions) and financial markets.10 It will subsequently consider cross-cutting themes, including access to financing for housing, SMEs and rural areas, as well as the legal and judicial environment of the financial sector. II.5.1 Banking Institutions II.5.1.2 Banks and Financial Establishments 29. Banks and financial establishments constitute the most significant proportion of the financial sector which underpins the country’s development. As of 31 December 2012, the twelve banks in operation had assets totaling UM 487 billion (USD 1.9 billion), a loan portfolio of UM 240 billion (USD 960 million) and deposits of UM 306 billion (USD 1.2 billion). These 12 banks had 98 branches across the country. The three largest banks accounted for 50% of total assets and 50% of loans outstanding. Three banks had a little more than two-thirds of the branches in the country. 30. From 2007 to 2011, total bank assets have grown at an average annual rate of 20%. In 2012 the growth rate diminished to 7%. Credit growth rate remained around an average of 20% between 2007 and 2010 to drop to 9.5% in 2011 and increase to 15.6% in 2012. The number of bank branches increased from 68 in 2007 to 98 in 2012. 31. Short-term loans account for 76% of the total in 2012, as against 21% for medium-term loans and 3% for long-term loans, which illustrates well the lack of long-term bank financing. To some extent, this is due to the absence of long-term resources. Indeed, current accounts represent 90% of total deposits as against 3% for term deposits and 7% for savings accounts. Banks transform short-term deposits into medium and long-term loans, but such transformation is limited. As of 31 December 2012, only UM 16 billion of medium and long- term loans were not covered by term and savings deposits. Bank financing was mainly granted to the trade, other services and consumption sectors. Although interest rates have declined over the past few years, they remain high. 32. A few banks offer Islamic products; some of them even have branches dedicated to these products. However, it should be noted that Islamic finance accounts for a very small proportion of the products offered. However, a large part of the population will only deal with banks that offer products corresponding to their religious and cultural beliefs. Indeed, the absence of these products limits access to banks and is an impediment to economic development. 33. At 4%, the number of bank account holders is low. Public awareness campaigns by banks and the professional association, as well as more banking points of sale across the country should help to increase the number of account holders. The development of Islamic finance mentioned above will also contribute to increasing access to finance. 10 For each institution category, the analysis successively reviews the sector, the concentration, its growth, products offered, the situation of institutions in the sector, the professional association, and supervision. 5 34. The banking system as a whole is relatively well capitalized, and the liquidity level is generally comfortable. On average, the solvency ratio for the banking system as a whole was 34% at the end of December 2012, almost unchanged from 2010. On average, the liquidity ratio was nearly 52% at the end of December 2012 and the loan coverage ratio by deposits was 130%. The portfolio quality has improved. The gross degradation rate remained high at 25% in 2012, though down from its level of 34% in 2007. . In 2012, the non-performing loan ratios for individual banks fluctuated from 4% to 56%. Credit risk is the main risk faced by commercial banks. Driven by the BCM, provisioning also increased. A law on debt collection has been adopted and should facilitate collection. In addition, the non-performing portfolio, even when well provisioned, weighs on banks' balance sheets. Treatment of non-performing loans is necessary, for instance through a loan recovery agency or a real estate management company. A recovery agency would buy, at a discount, the bad debts of banks and take charge of collection. Cancellation of old outstanding non-performing loans should also be considered. 35. Overall, the banks record a respectable operating ratio and good profitability. With a few exceptions, all the banks comply with the prudential standards and ratios. It is the will of the authorities that all banks comply with regulations. 36. Despite significant progress made over the past few years, there are still some weaknesses as regards management and internal capacities for certain banks, particularly some aspects of governance and the internal control system. Risk assessment capacities need to be strengthened, and technical expertise should be constantly updated. These needs can be met through staff participation in training programmes outside the country in specialized structures. Strengthening the staff and providing more equipment to the existing bank training center will also help to enhance the professionalization of employees in the banking system. In addition, risk assessment by banks would benefit from a strengthening of the risks and payment incidents bureaus of the BCM. Unique identifiers for businesses and individuals would be a significant improvement. Furthermore, the banks need to improve the quality of information sent to the said risks and payment incidents bureaus. 37. The Professional Banking Association of Mauritania plays a key role in representing the interests of the profession, liaising with the authorities and national and international partners, and promoting the sector, and as such calls for a strengthening of its capacities. 38. Offsite and onsite supervision is conducted by the Central Bank with the assistance, if necessary, of audit firms. Despite the key reforms undertaken recently and the updating of the legal framework, difficulties are still encountered with respect to supervision. Indeed, inspection reports are not of the same quality, they are not always followed by action, and sanctions are not imposed on the institutions. Regulations and supervision are not yet of international standards, the information bureaus in the BCM (balance sheets, risks and payment incidents databases) are undeveloped, and the information technology could be improved. The training of inspectors is inadequate, and they do not have a special status. The authorities want to address these difficulties, with IMF and World Bank support. 6 II.5.1.2 Payment System 39. The clearing system is still manual. There is no real time gross settlement (RTGS) system. The cleared amount has fluctuated over the past five years, with highs and lows. Current checking accounts for 80% of the amount cleared. Modernization of the payment system (computerization, use of automatic transfers and withdrawals for most payments) will help increase the volume of transactions, the quality of services offered by banks, and the number of bank account holders. 40. Progress has been made. A new clearing house was established in Nouadhibou in 2008. The process of standardization of values and bank identity, a prerequisite for the introduction of electronic clearing, has been launched.11 Mauritania is also introducing the IBAN format that needs to be followed for all transfers from abroad.12 41. An RTGS and electronic clearing system are prerequisites for the development of trade and economic growth. They depend mainly on the installation of significant and relatively expensive facilities. The authorities and the Central Bank should put in place common facilities for all the participants in the payment system. The payment system cannot effectively develop without a relevant legal framework which defines the various instruments and establishes electronic evidence. In addition, for the system to grow, the payment of salaries, as well as utility and company bills, should be made by bank transfer or direct debit. 42. GIMTEL, established in 2006, has contributed to the development of the card system. The number of transactions increased from 44,464 in 2008 to 79,225 in 2010 and 116 000 in 2012.The volume of transactions rose from UM 890 million in 2008 to UM 1.8 billion in 2010 and UM 2.4 billion in 2012. There were 104 ACDs covering the whole country for 45 000 active GIMTEL cards. Today nine banks commercialize interbank card products. 43. GIMTEL has been certified by VISA INTERNATIONAL in July 2008. Five banks use the access point VISA through GIMTEL putting at the disposal of international VISA card holders more than 60 ACDs located in most Mauritanian cities. Four of these banks issue cards for international use through GIMTEL. 44. In 2010, currency accounted for 35% of the narrow definition of money supply. Although this ratio has declined over the past few years (it was 44% in 2006), it remains high. 45. The development of mobile banking development remains timid in Mauritania, unlike what is happening in neighboring countries. For example, such services have emerged and are gaining ground in Niger, Senegal and Côte d'Ivoire. In Kenya, the number of MPESA service subscribers is more than double the number of bank accounts. In Mauritania, it is only at the beginning of 2013 that mobile banking was introduced following an agreement between a bank and an operator. The development of mobile banking which is likely to improve access to financial services, needs to be developed by the private sector, but requires the establishment of a 11 The BCM issued Instructions No. 015/GR/2008 to standardize checks, No. 16/GR/2008 to standardize bank identity statement (RIB) and No. 17/GR/008 to standardize bills of exchange. 12 The BCM issued Instruction No. 01/GR/2010 relating to codification of banks operating in Mauritania. 7 regulatory framework. While flexibility is required so as not to slow down development of the instrument, the regulatory framework must provide protection to users of the service. II.5.1.3. Microfinance 46. Thirty one (31) MFIs, including 30 licensed13, are listed in Mauritania. Among the licensed institutions, Twenty-seven (27) are cooperatives, two are limited liability companies and one is a program. There are two networks (CAPEC and UNCECEL). Beit El Maal is a non- licensed project with, however, an important impact on the sector. A number of other institutions are operating without licenses, but their importance is much smaller. Three (3) MFIs dominate the sector: (a) the network of savings and credit cooperative (CAPEC) has 51 offices and 180,000 members. It is managed by PROCAPEC. Without formally being an APEX organization, it acts as the head of the network. (b) UNCACEM is by far the leading structure as regards credit, with 89% of the total loan portfolio of MFIs. However, it is unclear that this structure belongs to the microfinance sector. UNCACEM is the union of two cooperatives, which basically serve as “Mauritania’s Agricultural Bank" in the Senegal River valley. It grants loans for amounts that often exceed the maximum authorized by microfinance regulations; (c) Beit El Maal is the leading MFI in the country as regards the number of active borrowers, with 23,000 out of a total of about 40,000. 47. As at 31 December 2012, the other MFIs (28 in number) had assets of UM 1.1 billion. The overall MFI penetration rate is about 10%. This rate could be improved by raising public awareness. 48. The market is highly concentrated, with UNCACEM accounting for 67% of the assets of all MFIs, and the three largest MFIs account for 96%. The CAPECs mobilize 85% of total savings, and the CAPECs and UNCACEM account for 93% of all MFI savings. CAPEC members represent 89% of all the members. 49. The loan portfolio of the sector as a whole increased by 25% between 2007 and 2010. Its growth rate declined to 10.1% in 2011 and 5.2% in 2012. To a large extent portfolio growth was retarded by difficulties encountered by PROCAPEC. Similarly, the savings of all MFIs increased from UM 3.8 billion in 2007 to UM 6.3 billion in 2008, and fell to UM 5.2 billion in 2010 and U 4.9 billion in 2011. In 2012 savings increased to UM 5.5 billion. MFI loans represent 7% of bank loans, and the deposits 1.5% of bank deposits. Although they are very small compared to banks, MFIs play an important role for customers that have limited access to banking services, especially in rural areas. 13 Ordinance No. 005/2007 defines three categories of microfinance institutions: - Category A MFIs are non-profit mutual savings and credit institutions or cooperatives that offer savings and credit services to their members. They must be incorporated as non-profit associations or financial cooperatives; - Category B MFIs are institutions incorporated as public limited companies (PLC) that offer savings and/or credit services to the public; - Category C MFIs are programmes, projects and associations, as well as units within them dedicated to microfinance activities that offer credit services but do not collect savings, except guarantee deposits. 8 50. The products offered by MFIs are fairly standard. Short-term loans, for less than one year, are clearly dominant, particularly because the savings collected are short term. The amounts granted range from UM 10,000 to UM 1 million. The average loan (for all MFIs) is below UM 100, 000 (USD 400). Very few MFIs reach the maximum authorized by law (UM 1 million).14 51. There are only a few Islamic products. From 2007 to 2008, GFEC, MAFEC, CECD-M, and in particular CAPEC offer the mourabaha, a principle by which an MFI buys an asset for its customer at an agreed price, and then sells it to the customer for installment payments. The mourabaha is rather difficult to apply to microfinance because the purpose of microcredit is more often to finance working capital than to purchase a capital asset. 52. The entire country is unevenly covered by microfinance institutions. Efforts should be made, through various incentives, to encourage their expansion across the country. MFI partnership with the banks is still limited. These two groups of institutions target different customers and should consider themselves as complementary rather than competing. There are no institutions for promoting microfinance; such promotion is one of the missions of the Department of Integration at the Ministry of Employment, Vocational Training and New Technologies (MEFPTN). 53. No MFI has created a financial organism with a banking license that would give it access to the payment system, foreign exchange market, etc. 54. A more flexible and conducive tax regime would contribute to the development of microfinance. The current regime needs to be supplemented. Article 79 of Ordinance No. 005/2007 stipulates that the tax system for MFIs will be specified by decree. The vagueness in this area is at best uncomfortable for MFIs, and at worst an impediment to investment. 55. The three major MFIs are facing various difficulties. The CAPEC network is virtually bankrupt; UNCACEM needs to be reformed, and Beit El Maal suffers from uncertainty about its institutional future. 56. The financial statements of the cooperative union as at 31 December 2012 show a negative net worth of about UM 2.5 billion. The network owes its survival to Government loans and subsidies. UNCACEM is in a difficult situation and has been deteriorating sharply over the past few years (almost the entire portfolio is non-performing; provisioning is inadequate and appropriate provisioning would make its net worth significantly negative). Due to lack of resources, UNCACEM operates as a fund for implementing the Government’s agricultural 14 In order to limit the opportunity cost, regulation provides for a ceiling for MFI operations: the credit amount cannot exceed UM 1 million (USD 4,000) for Category A MFIs and UM 2 million (USD 8,000) for Category B MFIs (Article 11 of Instruction No. 8/GR/07). This limitation is binding since it prohibits any expansion of MFI scope to the public of small and medium-sized enterprises However, it is in compensation for the rather low minimum capital thresholds set by Instruction No. 10: UM 1 million for Category A, UM 25 million for Category B1 (whose activities are limited to credit operations) and UM 50 million (USD 200 million) for Category B2 (credit and savings mobilization operations). In addition, Article 17 provides for possible removal of the ceiling amount for unions and federations with Central Bank authorization. It should be noted that the minimum capital of commercial banks will be UM 6 billion (USD 24 million) in 2012. 9 policies. Beit El Maal is in a good financial situation. Its PAR30 is 4.2% and it records good financial results. However, since closure of the project that supported it, its institutional and legal status is uncertain. A minority of MFIs record surpluses (the CAPEC had a deficit of UM 219 million). Beit El Maal is the only MFI of significant size that enjoys financial self-sufficiency. The other MFIs with surpluses are too small for their model to be considered viable. Very few MFIs resort to refinancing. UNCACEM is the only MFI that resorts to refinancing from banks, but with a 100% State guarantee. A refinancing structure could bring additional financial resources, but should not to be established until the sector is rehabilitated. 57. Many MFIs suffer from lack of efficient management information systems. Their information technology leaves much to be desired. Many lack capacity at all levels, especially as regards credit analysis and monitoring. Training is essential, in specialized centers outside Mauritania, as well as at national level; for example, by extending the scope of the banking training center to include microfinance. The profile of Mauritanian MFI managers is not sufficiently financial. Internal controls are inadequate. Governance is weak. Lastly, many MFIs depend on donors for building equity and financing of operating deficits. 58. The Government has a strong presence in the sector. The CAPEC network was launched by the Government; the Government has given and continues to give instructions to UNCACEM in the financing of agriculture. Beit El Maal has been supported by Government programmes. The MDR has created two networks. Conditions at the time justified the Government’s promoter and manager role. Today different circumstances call for the refocusing of Government activities. 59. The Association of Microfinance Institutions (APROMI) does not fully play its role of representing the profession and supporting networks and institutions. It has only limited resources. Its major achievement is the preparation of a Code of Conduct with the support of PRECAMF. 60. The supervisory authority of MFIs is BCM. Off-sight supervision is provided within BCM by a team of 4 persons. On-site supervision is performed by the Department of Inspection whose officers inspect banks and MFIs. It is necessary to build the capacity of the BCM to enable it to better perform its supervision duties. In addition, since the chart of accounts has not yet been approved, it needs to standardize the financial statements provided by MFIs with tedious data entry work. Consequently, it cannot produce a summary quarterly performance chart with key MFI indicators. The information is incomplete and at times of doubtful quality. The inspection methodology is incomplete; for example, there is no warning system for identifying troubled institutions relatively early. The implementation of inspection recommendations is not monitored regularly. APEX institutions do not have all the skills required to exercise effective control over their members or provide the technical support they need. Lastly, many small independent institutions make supervision more difficult. 61. In 2010, BCM revoked six licenses. This decision is a positive sign of BCM efficiency in its oversight of the sector. Other license withdrawals are being processed. On the other hand, BCM undermines its credibility by participating in the governance of PROCAPEC in its Board of Directors. 10 62. Modernization of the regulatory framework has not yet been completed. Indeed, the regulations could be tailored to the size of the institutions. It could be lighter for smaller institutions so as not to hamper the creation and development of new institutions. 63. In short, the development of the microfinance sector requires that it should first be restructured. This will involve restructuring of the CAPECs, UNCACEM and Beit EL Mal, audit of the other MFIs followed by the implementation of their recommendations, and strengthening of supervision by BCM. The CAPECs should be restructured, if only to safeguard deposits. Restructuring started with a reduction in staff through voluntary departures which produced a reduction in salaries of 50%. In total operational expenses were reduced by 300%. A vigorous loan recovery was successful. Restructuring will continue. UNCACEM has no deposits which facilitates its treatment. By a decision of the Council of Ministers the CDD was charged with supplying agricultural credit. UNCACEM will be left to itself and will no longer benefit from Government support. It will be restructured by the private sector or closed down. . As in the banking sector, the entry of an internationally renowned operator could have a positive impact on the sector's development. Experience shows that best practices spread as a result of competition, as small MFIs tend to copy from the leading players. The deepening of the sector will follow in the medium term. II.5.1.4 Postal Financial Services 64. Mauripost has the potential to improve access to financial services through its 30 offices. It manages post office checking accounts with an amount outstanding of UM 1.4 billion, and the National Savings Fund with an amount outstanding of UM 1.3 billion. About 4,000 out of the 35,000 State employees have domiciled their salaries in Mauripost, as well as some one thousand employees of big companies like Mauritel. Mauripost grants salary advances, with an amount outstanding of about UM 200 million. 65. Postal financial services face many challenges, of which the most significant is certainly the structural deficit. To remedy this deficit, the Government has agreed to pay an equilibrium subsidy. Mauripost used about UM 900 million of CNE deposits to offset the non-payment of the State subsidy. The challenges also include a single account for the postal and financial services, the lack of efficient MIS, and the lack of visibility for postal financial services in the country. Furthermore, the post office is facing increasing competition from banks and MFIs in the distribution of banking services, and from local carriers in the transfer of funds. 66. The Banking Ordinance of 2007 places postal financial services under the supervision of BCM. BCM has not yet defined the conditions for applying the Banking Law to postal financial services. 67. Although Mauripost has a fairly limited network of offices across the country,15 the network can be used to improve access to financial services. An audit will determine the true 15 Mauritania has 30 offices, with each office providing services for an area of 34 184 km². For purposes of comparison, the figures are 43 offices for an area of 39 571 km² in Chad, 51 offices for an area of 24 843 km² in Niger, and 83 offices for an area of 14 942 km² in Mali, all three are countries that can be compared to Mauritania in many respects. 11 financial situation of postal financial services and the measures required to restore the assets of depositors. The financial services should be separated from the other activities of the post office, and should be provided with an efficient IT system. This reform started in 2008 with the separation of the assets of depositors. In view of the rapid growth of activities, it is better for Mauripost to associate with a bank or microfinance institution to distribute their financial products through the postal network. In addition, Mauripost could become an agent for a mobile banking provider. An increase in the number of postal service offices would increase the benefits of such agreements. II.5.2 Non-bank Financial Institutions II. 5.2.1 Insurance 68. The insurance industry is expected to play a key role in the country’s development through intermediation of risks and provision of long-term resources for the economy. However, in Mauritania: (i) inadequate supervision due to limited funding and capacity; (ii) unhealthy competition among insurance companies and continued operation of fragile non-professional companies which do not comply with the law and minimum prudential standards; and (iii) shortcomings in the regulatory framework, particularly as regards mandatory insurance in theory, prevent it from making an effective contribution. Furthermore, the lack of expertise in insurance hampers the development and credibility of the sector. 69. The insurance industry in Mauritania is small (UM 3.4 billion turnover in 2011), with a depth (premiums/capita) of USD 4 million and a density (premiums/GDP) of 0.3%16, which is behind Mali (0.5%) Algeria (0.6%), Morocco (2.8%). 70. Eleven (11) companies are licensed, which can be divided into four categories of insurance companies: (i) Damane, a subsidiary of SNIM, with a share capital above the total capital of the 11 other companies on the market and whose SNIM contract portfolio alone accounts for more than one-third of the market; (ii) four (4) companies that are almost exclusively engaged in car insurance, with tariff dumping business practices, which do not have the solvency margin required for meeting their commitments and which undermine the credibility of the industry as a whole; (iii) four (4) companies that generally have the financial capacity and technical expertise to manage the risks endangered by the arrival of Damane which has already gained a large market share, and by unhealthy competition from small faltering companies; (iv) three new companies licensed over the past few years, which are looking for a place on the market. 71. The capital of all the companies is owned exclusively by Mauritanians (excluding Atlantic Londongate whose British Londongate PLC owns 17.5%), although the market is open to national or foreign investors. Foreign companies could bring strong competition and expertise, and thereby help to boost the sector, as was the case in the banking sector. The increase in business volume should encourage the inflow of foreign investment in the insurance sector. 16 0.4% if extractive activities are excluded. 12 72. Two brokers share the brokerage market almost equally. Gras Savoye started its activities in 2006, with a diversified portfolio: car, health, transport, etc. ASCOMA was also licensed in 2006, but started its activities only in 2008; 90% of its activities concerns health insurance. 73. The market was highly concentrated in 2010, with NASR accounting for 55% of the premiums, followed by SMI (12% of premiums). The arrival of Damane, with strong financial and technical capacity increased competition in the sector. 74. The volume of premiums grew rapidly between 2001 and 2005 (13% average annual growth) and then slowed down between 2006 and 2010 (6% on average) to UM 3 billion in 2010. Growth prospects remain strong, with demand from businesses (particularly in light of mining contracts signed for the next few years) and individuals. The effective implementation of compulsory insurance would increase the volume of business. Insurance culture is rather limited among the population. Awareness campaigns would help to increase the number of premiums; a vehicle guarantee fund would cover uninsured motorists.17 Business development is also hampered by the fact that the State is self-insured and uses only very few insurance company services. In addition, insurance companies do not use banking networks to distribute their products. 75. The product mix is fairly typical. Car insurance (which is mandatory) accounts for a big share of the Mauritanian insurance industry with 38% of premiums, followed by miscellaneous and special risks (24%), transport (10%), health insurance (9%) and fire insurance (6%). Agricultural risk insurance and life insurance are almost nonexistent.18 Apart from the compulsory car insurance, the insurance market is concentrated on the coverage of business risks. The products are not tailored to the needs of the Mauritanian population: micro-insurance, agricultural risk insurance and Islamic banking products are absent or barely available. 76. 74. Two companies are offering Islamic insurance: TAAMIN and SMAI. However, for both companies, it is a business promotion activity rather than compliance with Islamic principles as is the case with "Takaful" insurance in other countries. 77. Despite the lack of a chart of accounts and unreliability of the financial statements of a large number of companies (which in itself is a bad sign), it could be said that the sector is fragile.19 Provisions for outstanding claims were less than claims paid in one fiscal year for 4 of the 8 companies operating in 2009. This means not only that the companies settle only a few claims, but also that they may not be able to pay these few claims because they do not have sufficient funds. 17 The text creating the Fund is being adopted. 18 Life insurance premiums account for 1% of the total premiums (life and IARD) as against 12% in Mali, 21% in Senegal and 32% in Morocco. 19 The lack of a uniform chart of accounts and some irregularities in financial statements indicate that the financial statements produced by most companies are not reliable. For some companies, it could therefore be imagined that the car insurance turnover is much higher than what is indicated, that the damages compensated are lower than the amount indicated, that the share capital has not been paid up, and that the current accounts of shareholders should be included in the balance sheet. 13 78. The basic prudential incorporation standard of a minimum share capital (UM 300 million since 2007) is not generally respected. It is important for all these companies to be up to date. The first step would be a detailed auditing of the companies. 79. In addition, the standard of UM 300 million minimum capital, enacted in 2007, appears to be low in comparison to the standards set in similar countries, the minimum capital for banks and the need to increase the financial capacity of local companies. 80. In addition, there is lack of expertise in insurance, which hampers the development and credibility of the sector. This concerns company executives, as well as intermediaries, DCA controllers, members of the insurance supervision advisory board, tax officials and judges and policemen. The lack of local training in insurance, particularly statistics and actuarial studies, slows down the development of new products. 81. The National Federation of Mauritanian Insurance Companies (FNAM) was created in 2006, but is not yet operational because of lack of trust between the companies, unhealthy competition, opacity and lack of professionalism of some companies. However, a strong professional association would bring many benefits to the sector (representing the interests of the sector, promotion of the sector, etc.). 82. Supervision has some weaknesses. The DCA does not produce activity reports. It does not have the certified accounts of insurance companies. Offsite control is limited to car insurance rates, and financial control is only in critical situations. None of the 5 supervision officials has received specialized training in insurance. In addition, the DCA has limited budgetary resources. 83. At the regulatory level, the Insurance Code does not provide for separation of IARD branches from life insurance, all the companies engage in the same activities, and there is no specialization by any company in one specific branch. The regulatory framework for brokers and general agents has some shortcomings. 84. The authorities are determined to strengthen insurance supervision. Two options have been considered: grant responsibility for supervision to the BCM, which has a long experience in the supervision of financial institutions, or locate insurance supervision within the Ministry of Finance. A study will determine the advantages and disadvantages of each of the two options. Human and material resources will be allocated to the new supervisory authority. Establishing strong supervision is a priority. As for the supervision of the companies, it will focus on upgrading them, and will initially entail an audit of each company. II.5.2.2 Social Security 85. Social security organizations not only provide protection for the elderly, families and workers, but also provide long-term financing for the economy, and as such have the potential to play a key role in the financial sector. There are two social security systems in Mauritania: (i) the social security system for workers who are not civil servants and workers of sate-owned enterprises and the private sector, managed by the National Social Security Fund (CNSS); and (ii) the pension scheme for civil and military Government employees managed by a special 14 Public Treasury account (also known as the Government Pension Fund - CRE). In addition, there are companies’ mutual and supplementary pension schemes at the BCM, and soon at SOMELEC and SNIM. 86. The forerunner of the CNSS was the family allowance scheme instituted in December 1955, whose management was entrusted to the Family Allowance Compensation Fund. The social security system was extended to pension and occupational risks branches in 1967 by Law No. 67/039 of 3 February 1967 instituting a social security system in Mauritania, managed by the National Social Security Fund. The three social security branches were supplemented by a Health and Social Action Fund (FASS). 87. The National Social Security Fund is a public industrial and commercial institution with a legal status and financial autonomy, placed under the technical supervisory authority of the Ministry in charge of Labor and under the financial supervisory authority of the Ministry of Finance. The Board of Directors of the Fund is tripartite, with one-third workers' representatives, one-third employers’ representatives, and one-third Government representatives. 88. In 2010, contributions to the old age branch amounted to UM 912 million, and benefit payments to UM 1.3 billion, resulting in a technical deficit of UM 438 million20. The occupational risks branch shows a positive technical balance of UM 761 million and the family allowance branch a technical surplus of UM 2.1 billion. The overall balance of the CNSS (after taking into account management fees) is positive in terms of cash resources with a surplus of more than UM 1 billion, but the current situation does not reflect the actual capacity of CNSS to meet its long-term commitments. 89. The allocation of contributions among the three branches has remained unchanged since 1981. The 3% rate for the pension branch is the lowest in the entire sub-region, and certainly cannot allow this branch to be balanced in the long term. All the contingency reserves have been exhausted by the pension branch. An actuarial study is required to indicate the parametric reforms that would restore equilibrium. Already, with the recommendations of the 2000 ILO study, reforms can begin. Furthermore, a physical inspection of beneficiaries will reduce technical costs. 90. Since 2007, management fees consume about 30% of the contributions. This rate is twice higher than the maximum recommended for social security institutions in West and Central Africa by the supranational CIPRES Treaty. It is recommended that the management fees be audited so as to identify measures to better control costs, maintain cost accounting, and ensure better allocation of administrative expenses per branch. 91. The collection of contributions is one of the major problems faced by the CNSS. First of all, the CNSS lacks reliable statistics on the labor market, employers and employees. Hence the need to ensure better coordination between the CNSS and the Ministry of Employment, so as to improve CNSS knowledge of the labor market. 20 The analysis is based on a 2011 study. 15 92. Asset management leaves much to be desired. The CNSS suffers from the large amount of contribution arrears (UM 1.6 billion, including UM 0.9 billion owed by the State). Its buildings, valued at UM 7.8 billion in the balance sheet, are occupied by Government services or individuals (private school, retired CNSS officers) without adequate remuneration. Its equity securities do not earn any income. In addition, the CNSS has UM 2.3 billion worth of treasury bills with a yield of 4.5%, unremunerated UM 1.4 billion sight deposits, and UM 1.7 billion in a treasury account, also unremunerated. The deposits should at least be invested in term deposit accounts. 93. Computerization is another important area of ongoing work. A master plan was developed in 2004 and updated in 2010 with the assistance of the ILO. Efforts should be made to continue implementing the master plan. Lastly, staff capacity is weak at all levels. 94. The CRE pension scheme is managed by annuity distributions. The scheme is financed by a contribution of 18%. There is no Fund with administrative and financial management autonomy. The pension income and expenses are managed from a special account in the Treasury. No administrative expenses are charged to the scheme because it is managed by the Budget Department and no investments are made. The lack of a balance sheet to record the scheme’s commitments makes it impossible for the State to anticipate future pension income and expenses, and plan its budgetary constraints more adequately. This also makes it difficult to manage the scheme, and makes shortcomings in collecting contributions or controlling benefits less visible. An actuarial study will determine the conditions for sustainable technical balance of the scheme so that it does not drain the State budget in an unforeseen manner. A Bill has been tabled to create an autonomous fund to manage the pension scheme for civil servants. Such an autonomous fund, with its own accounting system and professional management, will be an improvement on the current situation. 95. A supplementary pension scheme is managed by the BCM for its employees. SNIM and SOMELEC intend to launch their own supplementary pension schemes. The schemes will be pay-as-you-go operations. A supplementary pension scheme should be managed by competent professionals and included in the balance sheets of corporations, whose prudential framework is intended to ensure compliance with commitments made to workers. This is not the case with these companies. The companies should stop managing their own supplementary schemes, and transfer such management to insurance companies. 96. To ensure overall governance of the social security system, reduce operating costs by pooling administrative resources, and ensure clarity and coherence of the system, it would be advisable to have only one fund for civil servants and the private sector. However, it would be beneficial for the CNSS and CRE to merge gradually. 97. Supervision needs to be strengthened and entrusted to an autonomous agency in charge of all social security activities. On the other hand, supervision would also be strengthened if social security institutions became full-fledged CIPRES members. 98. It is necessary to review the legislative and regulatory framework so as to adapt the social security system to changes that have taken place in the Mauritanian economy and labor market 16 since the first version of the CNSS legal framework. A parliamentary information mission has proposed four Bills concerning: (a) modernization of the Social Security Code; (b) creation of an autonomous fund to manage the pension scheme for civil servants and military officers; (c) creation of a special public and social establishment status for CNAM, CNSS and the civil servants fund; and (d) amendment of the 1993 Law to clarify the rules on retirement for State employees on contract. 99. Social security coverage is limited to 3% of the population. Once the CNSS is restructured and operating efficiently, extending its coverage should be considered. In addition, the current pension system is based on a distribution pay-as-you go system. Maintaining the current level of benefits under such a scheme will become more expensive with the expected changes in the age pyramid. With an increase in the beneficiaries/workers ratio, workers will need to pay increasingly more for the pensions of their parents. Alternatively, the benefits will have to be reduced. A funded system would introduce greater equality between generations and help to maintain a higher level of benefits. II.5.3 Money and capital markets and long-term financing 100. The money market gained momentum in the mid-2000s with the development of the Treasury bills market. The money market has two components: the Treasury bills and the interbank market. At first, the Treasury bills had maturity periods of 4 and 12 weeks. In 2009, maturity periods of 26 and 50 weeks were introduced. The law allows for the issuing of BCM bills by the Central Bank, but the Bank has not yet used this instrument. 101. The volume of Treasury bills issued has increased steadily over the past five years from UM 179 billion in 2006 to UM 348 billion in 2008, UM 487 billion in 2010, UM 493 billion in 2011 and UM 531 billion in 2012. On the other hand, the interbank market recorded only limited activity: UM 20 billion in 2007, UM 201 billion in 2008, UM 149 billion in 2010, and UM 168 billion in 2011 to drop to UM 105 billion in 2012. The refinancing of commercial banks from the BCM was very small and at times insignificant reaching only UM 17 billion in 2010, UM 35.7 billion in 2011 and UM 3.3 billion in 2012. 102. Few institutions offer long-term financing. There is no bond or stock market. The public does not understand the markets because of lack of awareness, training and financial information. In general, the markets develop in the following sequence: money market, bond market and stock market. Furthermore, before developing these markets, it is necessary to have strong and vibrant financial institutions, especially banks. An appropriate regulatory framework is also required. 103. Once the money market is well established, the Government will issue bonds at regular and predictable intervals to contribute to the market development. This will be done through commercial banks or brokers with special authorizations and working with the Central Bank. Transactions will be carried out on an over-the-counter market. Over time, private companies and financial institutions may also issue bonds. 17 104. The Deposits and Development Fund (CDD), a special status public establishment with legal personality and financial autonomy, was created by Law No. 0027-2011 of 17 March 2011. It is intended to contribute to the country’s economic development by helping those who do not have access to bank credit. Its specific objective is to mobilize long-term resources to finance development. The CDD receives regulated deposits and legal consignments, as well as lines of credit from donors. It will grant loans to local authorities and SMEs in partnership with the national financial sector. It was also mandated to offer agricultural loans. Its long-term loans will be granted in co-financing with the banks. A State equity capital of UM 5 billion was granted to it by decree. It has been in operation since mid-2102. It is in need of assistance in human and IT capacity building. 105. In addition, long-term resources could be obtained from insurance companies and pension funds, once they are restructured, as well as from donors. Pending the development of a financial market, banks could serve as intermediary between customers and insurance companies and the pension funds by mobilizing long-term resources from the latter through private investments. The banks could also consider bond issues on the West African Regional Stock Exchange. II.5.4. Cross-cutting issues II.5.4.1 Access to financial services 106. Access to financial services (savings mobilization, means of payment, credit supply) is essential for the country's development. Mauritania presents an unfavorable picture as regards access to financial services. Indeed, access to finance is only about 4% of the population and the microfinance penetration rate is 10%. Housing finance 107. The financial system contributes only marginally to investment in housing in Mauritania. The housing loan portfolio is low. There are no more banks specialized in housing loans, since the former BADH (now BEA) was transformed into a universal commercial bank. However, a few banks offer financing for housing. The CAPECs have undertaken limited operations in financing housing. And yet the demand for housing is high. There are three categories of housing: low-cost, economic (civil servants) and medium/high end. The first two categories require subsidies. 108. Mauritania does not have the usual array of instruments to facilitate the financing of housing. The missing instruments include a housing loans fund, a housing loans refinancing fund, long-term housing loans with periodically re-negotiable rates that minimize interest rate risks due to mismatch between assets and liabilities, housing savings plans that provide stable resources and microcredits for housing. 109. Since its establishment in 1974, the Real Estate Construction and Management Company (SOCOGIM) has produced only 3,000 housing units. A low-cost housing micro-credit system was instituted under the Urban Development Programme (PDU) which helped to produce 5,000 housing units in Nouakchott and Nouadhibou. Self-construction is the main method of building houses in Mauritania. 18 110. An institutional mechanism to liberalize and promote real estate development was established by Law No. 99-031 of 20 July 1990, as amended by Law No 2005-08 of 30 January 2005 and its implementing texts. The National Land Development Agency (ANAT) was established in 2006 to produce and sell serviced plots, but it has achieved only limited results. 111. To demonstrate the authorities’ determination to improve housing, the National Land Development, Housing Development and Real Estate Promotion and Management Corporation (ISKAN) was established by Decree No. 2010-079 of 23 March 2010 to help develop land, improve and develop housing, and promote and manage real estate development. It absorbed SOCOGIM and ANAT. It became operational in 2013. SME Financing 112. Despite some progress, SME access to external financing remains difficult. According to the investment climate assessment (ICA), between 38% and 51% of firms consider the cost and access to bank financing as "major" or "very serious" obstacles to private sector development in Mauritania. Equity capital and retained earnings are the main sources of business financing in Mauritania. Only 12% of small businesses (5-9 employees) have access to bank financing, while 50% of firms with more than 50 employees benefit from such financing. 113. The root causes of this lack of access to financing for SMEs are: (a) on the demand side: (i) lack of transparency of SMEs as they do not present reliable financial statements and solid business plans, and (ii) lack of acceptable collateral, (b) on the supply side: (i) the difficulty of banks to move away from loans based on collateral and grant loans based on cash flow; (ii) lack of capacity to evaluate non-traditional customers with limited information on their financial situation and their operations; (iii) perceived high risk of lending to SMEs, (iv) lack of appropriate instruments; (v) lack of long-term resources raised from insurance companies / pension funds and donors in the absence of financial markets; and (vi) lack of specialized institutions. 114. A few organizations now offer assistance to structure financing requests. CCIAM is mainly oriented towards medium-sized and large enterprises, but recently launched a programme with AFD for SMEs. The National Chamber of Crafts and Trades (CNAM) of Mauritania has prepared a plan for the development of Mauritanian handicraft for the 2008-2010 period. In addition it is necessary to encourage the development of service providers for SMEs, and in particular, approved management centers that provide important support to SMEs. 115. The Commercial Code stipulates the obligation for merchants and companies to keep accounts. Limited liability companies are also required to produce and publish in the commercial register financial statements certified by an auditor. These obligations are not respected in practice, without any consequences for defaulting companies. Controls carried out by accountants and auditors often lack diligence, and there are cases of negligence and even fraud. An Association of Chartered Accountants was recently established under the supervisory authority of the Ministry of Finance, and the Minister is responsible for its Disciplinary Council. The Association has 48 members, but does not enjoy full legitimacy currently because only a few of its members hold accountancy certificates, and cases of fraud have damaged the reputation of 19 the profession. Furthermore, it is imperative that chartered accountants be trained in the General Charter of Accounts, their obligations and ethics. It is also essential that the profession of chartered accountant be rehabilitated with appropriate sanctions, and particularly publication of the names of the persons concerned by wrong doing (accountants, companies and executives involved). 116. In addition, financial institutions are not supported by a reliable information system on potential customers. BCM established a risk database in 1974 and a payment incidents database in 1998. However, these two databases are not efficient in their current form and architecture. It is necessary to review their functional architecture and create genuine databases that can be used by financial institutions as tools for assessing the risks of potential customers. On the other hand, there is no special department for SME loans in commercial banks or MFIs. 117. The financial services offered to SMEs are insufficient. In Mauritania, there is the serious problem of missing middle generally encountered by small businesses: their needs are too high for MFIs and too low for banks. MFIs mainly target income-generating activities and, to a lesser extent, micro-enterprises (needs between UM 100,000 and UM 1 million). Banks target medium- sized and large enterprises, and small enterprises are marginal in their portfolios. The financial needs of small enterprises range between UM 2 million and UM 8 million. 118. MFIs do not serve small enterprises because of the ceiling loan amount imposed by the Ordinance of 2007 (UM 1 million for Category A and UM 2 million for Category B). For MFIs that want to assist their customers to go beyond these amounts, the only solution is to conclude an alliance with a bank that will take over the customer. An alternative would be to raise the ceiling. 119. ANAPEJ grants a few loans with amounts up to UM 4 million. However, these operations are limited in volume and for a particular constituency, since the mandate of ANAPEJ is youth employment. In addition, since ANAPEJ is not authorized to grant loans, it has to pass through MFIs. 120. As for the banks, they do not deal with small enterprises. Some of them grant loans for amounts less than UM 10 million. However, in general, they do not grant such loans for conventional and universal reasons: lack of financial statements, lack of acceptable collateral, and amounts requested are too low. Small enterprises have little experience in the banking system; they are unfamiliar with banking products and often prefer cash payments. 121. Mention should be made of the limited number or lack of specialized institutions. There is only one leasing company; there are no factoring, venture capital, or credit sales companies. There are no MFIs specialized in SME financing. Mobile banking is virtually nonexistent. However, these instruments are those that are well adapted to the needs of SMEs. 122. Just as the entry of foreign banks has invigorated the banking market, the entry of a foreign microfinance institution specialized in SME financing (like CAPE, Advans or Procredit) would professionalize the sector and improve SME financing. 20 Rural financing 123. Access to financial services in rural areas is limited. Most of the rural sector support is given to agro-processing and, to a lesser extent, storage, marketing and packaging activities. The support given for the purchase of equipment is negligible. Consequently, efforts to promote agricultural production and productivity have little success due to lack of resources to finance the increased use of inputs and purchase of equipment. 124. The concentration of agencies and ACDs in urban centers also makes rural access to financial services more difficult. Paradoxically, microfinance is also highly concentrated geographically. Almost half the number of institutions are in Nouakchott. Bank loans for agriculture and livestock account for only 1.4% of the total loans. 125. There are two types of constraints on the development of rural financing: (i) structural constraints due to failure to structure demand and the low capacity of actors; and (ii) lack of diversification of financial products due to limited availability of products adapted to rural financing and lack of expertise of financial institutions in the financing of agricultural and rural activities. 126. As regards demand, farmer organizations are weak and poorly structured. Only a few borrowers have financial statements or business plans. Incomes are low and few farmers have cash income sufficient to repay loans. For many of them, loans do not constitute an appropriate financing instrument. Shared-cost grant programmes would best suit their situation and enable them to strengthen their financial situation so as to eventually have access to loans. 127. The formal offer of agricultural and rural loans comes mainly from UNCACEM and marginally from a few MFIs, including two rural MFIs. UNCECEL is preparing to expand its activities in rural areas through a line of credit from the Government, and the MICO network is waiting for a license to start operating. To date, the size of these institutions is still limited. In addition to these actors, there are a few general-purpose MFIs (such as the cooperative union) whose primary area of activity is urban, but operate only marginally in rural areas, or semi-rural areas. PRECAMF promotes the establishment of the best general-purpose MFIs in rural areas. Mobile banking, which is so far absent, has the potential to increase access to financial services in rural areas, given the wide use of mobile phones in these areas. The post office has a similar potential to distribute banking or MFI products through its points of sale. 128. The supply of rural financial services is limited by several constraints: limited presence of institutions in rural areas, their lack of knowledge of the environment, and demand for collateral that borrowers in rural areas cannot provide. More generally, the proposed financing instruments do not suit the situation of applicants for financing in rural areas. 129. Specialized professional agencies that can operate in rural areas should be established as soon as possible. CDD could become such an entity. 130. On the other hand, instruments such as third party holding requiring the development of general stores and rules for the operators of these stores, and leasing can also contribute to 21 financing in rural areas. Finally, given the low incomes in rural areas, a cost-sharing grant is a far more appropriate instrument for most farmers. II.5.4. 2 Legal and Judicial Environment 131. The legal and judicial system should help ensure compliance with contracts and facilitate the recovery of bad debts, and thereby provide vital support to financial institutions. This goal has not been achieved. The financial sector players have noted delays in the system, the absence or weakness of structures specialized in commercial cases (commercial courts, arbitration), the weakness of the judicial inspectorate, the poor working conditions of judges (salaries, dilapidated premises) and the lack of financial literacy in the judiciary. 132. The legal and judicial framework has undergone a number of reforms at the request of donors to improve the business and credit environment in the country. Accordingly, the law of contract, commercial law, the civil procedure and investment law have been completely reviewed over the past ten years. However, the regulatory texts required for implementing these laws have not all been adopted, the institutions created have not been financed, the new texts have not been disseminated and popularized, and magistrates have been trained only very recently. The new texts are not respected by the players themselves, and the sanctions stipulated by the texts are not applied (this is the case, for example, with the accounting regulations, many provisions on corporations and the law on competition). 133. Similarly, the judicial system has been regularly analyzed and criticized by economic operators and public authorities without the announced measures significantly improving the perception of the sector by the banking and business community. The 2005 Justice Report21 highlighted the lack of public confidence in the justice system. Today, banks resort to the courts to resolve disputes with their customers only in exceptional cases. This situation is mainly due to the structure of the banking system (loans to affiliated companies against which forced recovery would not be appropriate from the point of view of a group as a whole), as well as to the lack of reliability of the justice system, credit information systems, and debt collection procedures. 134. Guarantee uncertainties constitute one of the reasons for the high cost and unavailability of credit. Although mortgages are required by commercial banks, they are considered unreliable. Mortgages are limited by the small number of land titles, even in urban areas, and uncertainties about the land surveys and registry operations and records. 135. Access to a land title is preceded by the acquisition of a precarious title which is an occupancy permit known as concession (Article 12 Ordinance No. 83-127 of 5 June 1983 on the reorganization of State lands). These precarious titles cannot be mortgaged but some banks are satisfied when they are used with promises of obtaining land titles. However, the binding nature of such promises is low, and recovery is necessarily ineffective with recalcitrant debtors. In addition, the banking supervisory authority does not recognize these instruments as collateral. 21 Final Justice Report, Inter-ministerial Justice Committee, November 2005, http://www.mauritania.mr/fr/Rapports CM/Rapport-Final-Justice.pdf. 22 136. The effectiveness of mortgages has also been hampered by the lack of diligence by banks to register mortgages, since the registration fee is seen as a deterrent. However, registration is an essential condition for effectiveness of the collateral. Banks have complained of the high registration fees. In response to their complaints, the authorities reduced the registration fees in 2006. 137. Although recently reformed by the Commercial Code, securities on real property, such as guarantee or pledge of businesses or professional equipment, are rarely used. This situation is mainly due to the failure of some banks to have these securities implemented by the court, leading to strong distrust by local banks towards their customers, as well as the justice system and its auxiliaries. These securities are, under penalty of nullity, subject to registration in the commercial register, which also publicizes collaterals to third parties (particularly other banks). The unsatisfactory status of the commercial register in Mauritania makes it difficult to ensure reliability of collaterals. The commercial register instituted about eight years ago is still not yet operational because of lack of an implementing decree concerning its operating procedures, as well as lack of resources for its operation. 138. Seizure of property, for mortgage or unsecured debt, is seen as a very long and relatively expensive procedure. Seized property is generally held by banks, with a negative impact in terms of taxes and liquidity ratio. Once the property is seized, it could be sold by public auction, but in the absence of a secondary market and a cultural reluctance to acquire the property of others under such circumstances, banks are often forced to stand as buyers of seized property and keep it as part of their assets. 139. Follow-up of court decisions is inadequate; disciplinary sanctions are not applied effectively. Court decisions are not published. 140. Financial resources allocated for the administration of justice are grossly inadequate at all levels. 141. Mauritania has two major laws that define and criminalize money laundering and the financing of terrorism; they are Law No. 2005-048 of 27 July 2005 and Law No. 035-2010 of 21 July 2010 relating to the fight against money laundering and against terrorism respectively, Decree No. 2006-043 defining the organization and functioning of CANIF, as well as an array of regulations. 142. The Financial Intelligence Unit (CRF) of Mauritania, known as CANIF (Financial Information Analysis Commission), placed under the Governor of the Central Bank of Mauritania, is a State entity for fighting against money laundering and the financing of terrorism; it has financial autonomy and an independent decision-making authority in matters within its competence. 143. The operational unit of CANIF gathers information and analyzes dossiers. The deliberative organ decides on what action to take concerning reports on suspicions. 23 III. STRATEGIC GUIDELINES III.1 OVERALL OBJECTIVE AND STRATEGIC TARGETS 144. In view of the above-mentioned weaknesses, the objective of the Government of Mauritania is to contribute to the development of a sound, effective, efficient and inclusive financial sector for growth and poverty reduction. Specifically, the authorities seek to promote economic development and job creation by financing the economy in general and SMEs in particular, rural areas and housing. The main strategic thrusts for achieving this objective that emerge from the above analysis are as follows: 145. Increasing the stability and transparency of the financial sector (Target 1): Stability requires sound financial institutions that can resist external shocks and operate under solid regulations and supervision. Transparency is essential for the sector's efficiency and investor protection. It requires concerted effort from the authorities and operators. The focus will be on strengthening the supervision of banks and micro-finance institutions, as well as the establishment of effective control of insurance and social security institutions. 146. Deepening the financial sector (Target 2): Deepening the system means, in particular, easy access to financial services at a reasonable cost for all stakeholders, especially SMEs, farmers and disadvantaged people, and women, as well as access to long-term resources and housing finance through appropriate instruments. Efforts will be made to promote the dynamism and interaction of the various categories of financial institutions so as to improve the penetration of financial services, strengthen and develop existing institutions, open the sector to new institutions, and foster the introduction new instruments. 147. Refocusing the role of the State and developing the private sector (Target 3): As indicated in PRSP III, the authorities want to rebalance the role of the State. The State will limit itself to defining better regulations for economic activity, directing and implementing economic policies and development strategies, as well as creating a favorable climate for the development of business. Within this context, efforts will be made to encourage the private sector to play a more important role in the financial sector so as to strengthen the intermediation of funds and risks. The private sector will strengthen its role as the engine of growth, develop partnerships with international investors, and be fully involved in competition. 148. Improving the legal and judicial framework (Target 4) so that it can effectively contribute to the stability and deepening of the financial sector by enhancing the enforcement of contracts and debt collection. 149. Developing a savings and credit culture and giving Islamic finance its rightful place (Target 5): A better savings and credit culture and Islamic finance instruments will help to develop financial intermediation in the country. Training / sensitization of stakeholders, and more generally, the population, is required. 150. The five strategic targets are consistent with the State’s vision as stated in the action plan of PRSP III for 2011-2015. PRSP III is based on four pillars: (a) acceleration of growth 24 (strengthening of structural reforms, improvement of the business climate, infrastructure development, and development of sources of growth), (b) enhancement of growth potential and productivity of the poor (including the promotion of activities in rural areas, urban development, promotion of access by the poor to appropriate financial services, promotion of SMEs, development of the environment and social security), (c) development of human resources and access to essential infrastructure, and (d) strengthening of good governance (including strengthening of justice). Details are outlined in the box below. Box 1: PRSP III and the Financial Sector PRSP III proposes the following measures: "To improve access to bank credit, particularly for small and medium-sized enterprises, the financial sector will carry out the following actions: (a) capacity building for SMEs to produce reliable financial statements, (b) establishment of a central financial information management center (credit bureau), (c) strengthening of sector regulations and supervision, and (d) implementation of the action plan included in the FSAP (2006)." The opening of the banking sector to foreign competition will continue, and measures will be taken to promote the development of new institutions (leasing, factoring, and venture capital). BCM: Securitization of the BCM claim on the Treasury; establishment of a remote compensation system, human resource development in BCM, and establishment of an integrated information system. Microfinance: The three immediate objectives of PRSP III are to: (a) implement the provisions of the legal and regulatory framework adopted in 2007, (b) professionalize and sustain MFIs for better supply of diversified and expanded microfinance products and services, (c) establish an institutional framework for effective and concerted implementation of the national microfinance strategy. These objectives are sought through the following actions: (i) strengthening of the technical and financial capacities of MFIs; (ii) establishment of credit and savings cooperatives in rural areas, (iii) creation of an MFI refinancing entity; (iv) establishment of APEX entities for MFIs; (v) establishment of a central information office specifically for MFIs; (vi) adoption and dissemination of the charter of accounts; (vii) strengthening supervisory capacity by creating a corps of inspectors for this sector; (viii) revitalization of APROMI. Housing: Efforts will be made to: (a) adopt and implement a national housing strategy, (b) foster real estate development, (c) establish a housing finance mechanism taking into account the needs of households and property developers. III.2. INTERVENTION APPROACHES 151. Since the human and financial capacity of the country is limited, this strategy takes the constraint into account. It stresses capacity building and proposes actions spread out over time (2013-2017). 152. The strategy is also based on conventional approaches and measures, as well as innovative measures. Conventional measures include the strengthening of supervision and governance. These measures are needed to ensure stability and soundness of the financial sector, especially within the current international context. 25 153. Innovative measures are needed to improve access to financial services, as regards financing of SMEs and rural areas, as well as availability of long-term resources. These measures include, for example, the development of mobile banking, the establishment of agricultural risk insurance, strengthening of leasing, development of third party holding, creation of venture capital companies, expansion of microfinance activities to leasing and housing finance, creation of a mortgage refinancing fund, and structuring of demand in the financing of SMEs and rural areas. 154. An innovative approach is also essential for the financial sector to contribute fully to economic growth and private sector development. The private sector needs to be innovative. Within this context, the State will create a business climate conducive to the development of new instruments and new institutions by establishing a legal and regulatory framework that does not stifle innovation. 155. While the strategy and action plan cover a period of five years, priority is given to Targets 1, 3 and 4. This requires refocusing the role of the State, strengthening banks and micro- finance supervision by the BCM, modernizing the payment system, improving bank governance, helping to pull out the microfinance sector from crisis by restructuring key institutions, finalizing the microfinance charter of accounts, restructuring postal financial services, strengthening insurance supervision, establishing an insurance chart of accounts, auditing companies and eventually restructuring them, developing commercial courts and arbitration, as well as strengthening land registration and surveys, and the trade register. Deepening of the sector and increasing access (Target 2) and the development of financial literacy (Target 5) will follow. III.3. OPERATIONAL OBJECTIVES AND ACTION PLAN 156. The strategic guidelines are translated into operational objectives in terms of sectors and two cross-cutting themes, namely access to financial services (including the financing of housing, SMEs and rural areas) and the legal and judicial framework. The operational objectives aim to address weaknesses identified in the various components of the sector, namely: III.3.1 Banks 157. The operational objectives are to: (a) enhance banking supervision (Target 1) by strengthening BCM and conducting international audits of banks; (b) consolidate the stability of the sector (Target 1) by: (i) reducing the risks of bank portfolios, (ii) increasing the minimum capital, (iii) establishing information centers, and (iv) taking measures to ensure compliance with prudential standards, as well as reducing nonperforming portfolios and the burden of nonperforming loans; (c) Develop the banking sector and increase banking services in the economy by upgrading commercial banks (corporate governance, MIS (Target 2), developing Islamic products, conducting awareness campaigns (Target 5) and ensuring better banking network coverage of the country. 26 III.3.2. Payment System 158. It will mainly seek to: (a) strengthen the legal framework, with legislation on means of payment and mobile banking (Target 4); (b) Develop payment systems (Target 2), with emphasis on electronic clearing, RTGS and mobile banking. III.3.3. Microfinance 159. The operational objectives are to: (a) strengthen supervision by BCM (Target 1), including implementation of the chart of accounts; (b) rehabilitate MFIs (Target 1) with special attention to the restructuring of PROCAPEC and UNCACEM as priority actions; (c) Deepen the sector, particularly by developing institutions across the country, increasing the customer base, broadening the range of products (such as micro insurance, long-term loans, loans for agriculture and education, and housing savings). (Target 2). III.3.4 Postal Financial Services 160. The operational objectives are to: (a) restructure postal financial services; (b) Develop postal financial services. III.3.5. Insurance 161. The operational objectives are to: (a) Enhance supervision (Target 1), the priority action, starting with a study to determine the best institutional arrangement for the supervisory authority. (b) revise the regulatory framework (Target 1) mainly by increasing the minimum capital, implementing compulsory insurance, and defining a chart of accounts; (c) promote the sector by inviting one or more foreign companies to Mauritania, strengthening national companies (Target 2), and developing new products, including Islamic insurance; (d) Strengthen the technical capacity of the sector stakeholders (Target 5). III.3.6 Social Security 162. The operational objectives are to: (a) reform the institutional structure of the system (Target 1) by establishing the Government Pension Fund and, ultimately merging it with the CNSS; 27 (b) reform and strengthen the CNSS and CRE (Target 2); (c) Consolidate the long-term sustainability of social security systems (Target 2); (d) Develop new social security schemes (Target 2) including supplementary schemes and extension of coverage to new beneficiaries. III.3.7. Money market, foreign exchange market and financial markets 163. To develop these markets, the following operational objective needs to be achieved: - Develop the market (Target 2) by the development of activities of CDD, conducting information and awareness campaigns, and ultimately issuing government and corporate bonds. III.3.8. Housing Finance 164. To improve housing (commercial and social) finance, the following operational objectives need to be achieved: (a) Strengthen the development of housing finance (Target 4); (b) increase the supply of housing finance (Target 2), including the development of activities of ISKAN, the creation of a housing bank with strong private sector participation, the establishment of refinancing and guarantee mechanisms, and the development of new products (housing savings plans, renegotiable mortgages). III.3.9 SME Financing 165. The operational objectives are to: (a) Strengthen and structure demand (Target 2) by assisting SMEs in preparing financial statements and business plans; (b) Enhance the supply of financial services (Target 2) by strengthening banks and MFIs, increasing MFI loan ceilings, facilitating the entry of an international operator, and developing leasing. III.3.10 Rural Financing 166. Improving rural finance, which will facilitate the development of agriculture and livestock, is also subject to achievement of two operational objectives namely: (a) Strengthen and structure demand (Target 2); (b) Enhance the supply of financial services (Target 2), including support for banks and MFIs to develop new products (warehouse receipt, leasing, joint credit, credits based on cash flow), use of postal services to distribute financial products, development of mobile banking and the development of agricultural credit activities by CDD. 28 III.3.11 Legal and Judicial Environment of the Financial Sector 167. To improve the legal and judicial environment of the financial sector (Target 4), it will be necessary to: (a) strengthen the legal framework; (b) strengthen structures. IV. MECHANISMS FOR IMPLEMENTING THE ACTION PLAN 168. Implementing the action plan is in itself a whole programme that requires proper coordination of the various sector interventions and cross-cutting themes highlighted by the strategy. 169. To that end, a Coordination and Monitoring Unit will be established by the BCM for the strategy, in collaboration with the Ministry of Finance. The unit will be mainly responsible for: (i) monitoring/evaluating the implementation of the strategy and action plan by developing performance indicators and verification measures in advance; (ii) serving as interface between institutional actors of the sector and liaising with donors; (iii) supporting the authorities in looking for funding and resource mobilization, and (iv) conducting an information and awareness campaign to consolidate reform through the media and other publications. 170. The Coordination and Monitoring Unit will be a light structure, comprising a few experts specialized in the sub-sectors covered by the strategy. The experts and other staff members will be recruited through competition. The Unit will have an annual budget which could be provided by donors. 171. The Unit will delegate to the SNMF monitoring unit, the responsibility of monitoring activities in the micro-finance sector. 172. The Unit will be under the supervisory authority of a Steering Committee that will be regularly informed of the progress made in implementing the action plan, and will define broad guidelines for implementing the strategy and action plan. The members of the Steering Committee will be appointed by the BCM on the proposal of the structures concerned, and will represent the Ministries, the Central Bank, banks, MFIs, insurance companies, social security institutions, the Bar and users of financial services. The Committee will also supervise the SNMF Implementation Unit. 173. The Coordination and Monitoring Unit and the Steering Committee will be established upon adoption of the strategy and action plan by the Cabinet Meeting. 29 174. Many activities require funding for their implementation. The amounts are shown in Annexes 1 and 2.22 The Government hopes that the donor community will provide support in line with the priorities defined in the strategy and action plan. 22 The amounts stem from the detailed calculations in the notes of the records of the Drafting Committee. 30 Annex 1: Action Plan for implementing the financial sector development strategy (2012-2017) TARGET COSTS MEASURES T0 BE PERFORMANCE TIME SUB-OBJECTIVES PLAYERS PRIORITIZATION USD Ouguiya TAKEN INDICATORS FRAME Thousand Million 1. BANKING SECTOR (BS) Objective BS 1: Enhance bank supervision BS1-1 Improve bank Strengthen BCM’s supervision supervisory powers, Banks are better BCM Priority/ Short term 2013 particularly with respect to supervised 1 sanctions. Initiate international audit Banks are better of banks whenever BCM supervised and in a deems it necessary and BCM /donors 1 Priority/ Continuous 2013-17 600 150 better financial ensure implementation of situation recommendations Continue to review Banks are better 1 BCM Priority/ Short term 2013-14 prudential standards supervised Prepare transition to new Banks are better financial and accounting BCM/ donors Short term 2014 59 14.75 supervised standards (IFRS) 1 Recruit an adviser to the Director General of Banks are better BCM/ donors Priority/ Short term 2013 Supervision to assist with supervised 1 300 75 on-sight control Recruit 5 new Mauritanian Banks are better BCM/ donors Priority/ Short term 2013 inspectors supervised 1 400 100 Improve BCM staff rules Banks are better 1 BCM Priority/ Short term 2013 and regulations supervised Provide BCM with a modern information system BCM efficiency is BCM/ donors Priority/ Short term 2013-14 that meets the criteria of improved 1 500 125 reliability and integration Banks are in a Apply the rules in the BCM better financial Priority/ Continuous 2013-17 provisioning of bad debts position 1 31 Sanction banks which do Banks are in a not comply with prudential BCM better financial 1 Priority/ Continuous 2013-17 norms position Objective BS2: Consolidate the stability of the banking sector BS2-1 Reduce the Enhance measures to vulnerability of ensure that banks and Risk management banks and financial financial institutions systems in banks 1 BCM Priority/ Short term 2013-14 institutions properly assess the risks to are more efficient which they are exposed and manage them BS2-2 Get banks to Prepare a performance Level of net worth comply with the chart to monitor the of banks above the major prudential implementation of BCM prescribed norms and minimize recommendations. minimum. the portfolio Monitor the conduct of BCM/ donors Banks carry out Short term 2013 degradation rate efficient loan analysis, 60 15 stress tests. The granting and tracking 1 degradation rate of systems in banks. new credits is Conduct stress tests on an reduced annual basis Continue to increase the minimum capital of Banks are in a commercial banks (UM 5 BCM better financial 1 Priority/ Short term 2013 billion in 2011 and UM 6 position billion in 2012) Banks are better Continue to strengthen the managed and in a 1 internal audit and control BCM Priority/ Short term 2013 better financial function within banks position Establish an automated Banks have a better central information bureau knowledge of their (balance sheets , payment BCM/ donors customers and Short term 2014 incidents , and risks ) with 1 250 62.5 nonperforming possibility of online assets are reduced consultation 32 BS2-3: Reduce the Explore the feasibility of bad debt and real establishing a loans Company property burden on recovery company and/or a established. bank portfolio mortgaged real property Buyback of bad management company. BCM/ banks debts from banks Short term 2014 / donors by the company. 1 160 40 Reduction in level Adopt and implement the of bad debts in recommendations bank assets. Implement the new Debt recovery is regulations on debt BCM/MF 1 Short term 2013 improved recovery The text is adopted Encourage banks to cancel Old bad debts are old bad debts BCM/MF/ cancelled, thereby 1 Short term 2013 Introduce a text defining banks reducing the bad the cancellation procedure. debts burden BS2-4: Enhance BCM/MF/ The assets of transparency of the Strengthen the Bank APBM/ depositors are 1 Short term 2014 79 19.75 sector and protection deposits Guarantee Fund donors protected of consumers Objective BS3: Develop the banking sector and increase banking services BS3-1 Build the Increase in volume Improve corporate governance capacity of banks of business. Upgrade MIS Banks / Reduction of Put in place a training APBM/ operating costs. 2/5 Short/ 50 12.5 programme for auditors, 2013-15 BCM/ Increased level of Medium term internal controllers, risk donors satisfaction among managers and loans officers of users of financial commercial banks services APBM/ Strengthen the bank training Banks/ Bank employees are 5 479 119.75 center with human, technical Short term 2014 BCM/ better trained and financial resources donors 33 More statistics Develop statistics on the available for credit Short/ BCM 2013-15 economy, sectors and regions demand analysis and 2/5 Medium term benchmarking BS3-3: Increase Conduct public awareness The public has better banking services campaigns on the role of APBM/ knowledge of banks banks banks / and financial financial Continuous 2013-17 institutions. Organize annual consultation institutions/ 5 280 70 Increase in banking days between banks and donors services customers Encourage banks to develop Increase in banking their points of sale throughout Banks 2 Medium term 2015 services the country Develop Islamic financial products by encouraging APBM/ Increase in banking banks to provide financial Medium term 2015 banks services services that meet the needs of 5 Islamic banking The profession’s BS3-4: Develop the Strengthen the APBM with APBM/ level of satisfaction Short/ 2013-15 professional material and human resources donors with the APBM 2 Medium term 55 13.75 association increases 2. PAYMENT SYSTEMS (PS) Objective PS1: Strengthen the legal framework PS1-1 Strengthen the Adopt a law on payment Regulatory regulatory instruments and systems framework for the 4 Priority/ BCM 2013 framework payment system is Short term improved Develop the regulatory BCM/ Adoption of legal framework for mobile GIMTEL/ and/or regulatory 4 150 37.5 banking by ensuring Telecoms text on mobile Priority/ 2013 interoperability between regulatory banking Short term networks and with bank cards agency/MF/ Interoperability is donors effective 34 Objective PS2: Develop the systems PS2-1 Modernize the Establish an electronic BCM The payment system Priority/ 2014 systems clearing system /donors is reliable and fast 2 Short term 1 642 410.5 Establish a real time gross settlement system for large BCM/ The payment system 2 Priority/ 1 642 410.5 2014 amounts and urgent donors is reliable and fast Short term transactions Institute the payment of salaries by transfers for civil Access to finance BCM Short term 2014 servants and large public and increases 2 private enterprises Institute payments to the Access to finance taxation and customs services BCM 2 Short term 2014 increases by transfers or withdrawals PS2-2 Develop the Encourage banks to offer Banks/ Higher number of Continuous 2013-17 use of credit cards credit cards and open ACDs GIMTEL cards and ACDs 2 Develop GIMTEL GIMTEL/ GIMTEL expands 84 21 Continuous 2013-17 donors its operations 2 Sensitize and educate the APBM / The use of cash is population on means of GIMTEL/ 5 Continuous 2013-17 200 50 reduced payment donors PS2-3 Develop Encourage mobile telephone Mobile mobile banking operators and banks to come Higher number of telephone together and develop mobile customers use 2 Continuous 2013-17 operators/ banking mobile banking banks 3. MICROFINANCE SECTOR (MFIS) Objective MFS1: Strengthen microfinance supervision MFS1-1: Strengthen Reinforce the staff and Inspection reports supervision by the technical capacity of the BCM are of better quality BCM team (licensing, inspection, BCM/ Priority/ 2013-17 offsite supervision, risk donors 1 Continuous 300 75 Data on the sector analysis and financial are more reliable analysis) 35 Implement the chart of Data on the sector Priority/ BCM 2013 accounts are more reliable 1 Short term Finalize the revision process MFIs are better Priority/ BCM 2013 of regulatory regulated 1 Short term Differentiate between two levels of authorization 1 The creation of new (licensing for large companies BCM Short term 2013 MFIs is facilitated and registration for small companies) Enhance and update the methodology and instruments Inspection is for offsite and onsite BCM/ reinforced and MFIs 50 12.5 Short term 2013 inspection (inspection guide, donors comply with 1 method, reports, analysis prudential standards procedures) Enhance the analysis and issuing of alert from offsite supervision (quarterly Problem institutions Priority/ performance chart of MFI BCM are identified more 1 2013 Short term situation and anomalies noted, quickly as well as information sheets on each of the institutions) The profession is Improve dialogue between the BCM/ better informed and microfinance profession and APROMI/ supports BCM 1 Continuous 2013-17 BCM on regulations and MFI actions supervisory instruments Enhance the treatment of MFIs facing institutions facing difficulties difficulties are Ensure that MFIs operating rehabilitated or without licenses comply with closed in an orderly regulations BCM/ Priority/ manner. 2013-17 Close institutions that fail to donors Continuous All MFIs in comply with regulations or 1 110 27.5 operation are have serious difficulties Limit licensed and comply the duration of interim with regulations administration to two years 36 Higher amounts Publish regularly the list of BCM deposited in licensed Continuous 2013-17 licensed MFIs MFIs 1 Prepare an annual report on The authorities have the activities and health of BCM better knowledge of Continuous 2013-17 institutions in the sector the situation of MFIs 1 Strengthen the monitoring of recommendations made by MFIs comply with inspections (monitoring regulations and there Priority BCM 2013-17 programme and procedures, is more discipline in 1 /Continuous reports, trigger mechanisms the sector for penalties and injunctions) MFS1-2 Enhance Support MFIs in the MFIs comply with organization of the implementation of regulations BCM/ the regulations in sector to facilitate (including authoritative APROMI force and use the Short term 2013 144 36 supervision accounting and submission of /donors authoritative 1 annual reports to BCM) accounting Support the creation of networks, mergers, including independent MFIs in networks Reduced number of BCM/ and/or transforming them into independent MFIs Medium term 2015 APROMI service outlets. 1 For new licenses, require MFIs to join networks. Delegated supervision is Provide technical support to improved APEX institutions and Better MFI strengthen their capacities to compliance with help them improve the Short/ APROMI/ prudential norms 1 140 35 supervision of their grassroots medium 2013-15 donors BCM and MFIs member f term have good tools for Promote recourse to rating by evaluating the DFS performance of the latter 37 Objective MFS2: Turn round MFIs MFS 2-1: Refocus Withdraw the State from the the role of the State management, administration MFIs are better Priority/ and refinancing of MFIs. State 3 2013 managed Short term Limit the role of the State to control and capacity building Withdraw the BCM from the BCM focuses on its Priority/ PROCAPEC Governing BCM 3 2013 supervisory role Short term Council MFS2-2: Continue the restructuring of Restructure and PROCAPEC strengthen MFIs - Recapitalize PROCAPECs through subsidies - Implement a network rehabilitation and revitalization plan - Transform 4 92023 1 230 PROCAPECs into State/ 1/2 PLC and involve PROCA- PROCAPEC and reference PEC/ CAPECs are Priority/ 2013-14 shareholders in its CAPEC/ restructured and Short term capital BCM/ revitalized Involve CAPECs in donors the Board of the APEX organization - For each COOPEC, decide, after analysis, on its continued operations, , closure, merger or transformation into a business outlet 23 Includes the recapitalization of PROCAPEC with USD 4 million. 38 - Put in place a secured information system - Define accounting procedures - Decide on the future of UNCACEM after a complementary study UNCA- UNCACEM is and audit with a view Priority/ CEM/ State/ restructured or 2013 to end Government 1/2 Short term donors closed subsidies and a transfer of agricultural activities to CDD More MFIs are Promote computerization of MFI/ computerized Short term 2013-14 MFIs and develop MIS donors Increased efficiency 1 1 900 475 of MFIs Strengthen management MFI/ MFIs are better Short/ 1 2013-15 125 31.25 qualities/qualifications donors managed Medium term Expand coverage of the banking training center by MFI staff is better 2/5 MFI/State/ transforming it into a banking trained and MFIs are Short term 2013 donors and microfinance training better managed center MFI staff is better Send MFI senior staff for MFI/ trained and MFIs are 2/5 Continuous 2013-17 400 100 training abroad donors better managed Objective MFS3: Deepen the sector24 MFS3-1 Increase Individual MFIs and MFIs operational Create financial organisms to networks have APROMI/ capacities provide services to MFIs and access to a wide 2 Medium term 2015 MFI networks variety of financial services 24 Read with SME financing and rural financing where the MFIs have a major role to play. 39 Renowned actors Open the sector to renowned operate in foreign actors (actors of BCM Mauritania and have 2 Short term 2013-14 international renown) a snowball effect on the other MFIs MFIs have more Develop partnerships with the MFI/ banks access to banking 2 Continuous 2013-17 banks services MFI/ Establish a refinancing APROMI/ MFIs have access to 2 370 92.5 Medium term 2016 structure for microfinance BCM/ long-term resources donors Establish a promotion Development of the APROMI Medium term 2015 structure for the sector sector is fostered 2 The public has better Sensitize and educate the APROMI/ knowledge of MFIs public on services offered by Continuous 2013-17 donors Increased deposits 5 150 37.5 MFIs and loans in MFIs MFS3-2 Develop the MFIs are satisfied Reinforce APROMI with APROMI/ Short/ professional with services offered 2 2013-15 80 20 material and human resources donors Medium term association by APROMI The tax system fosters the 2 MFS3-3 Improve the Stipulate by decree the tax development of MF Short term 2013 taxation system system applicable to MFIs microfinance activities MFS3-4 Broaden the Encourage MFIs to offer MFI Short term 2014 range of MFI leasing MFIs offer leasing 2 services and scope Promote savings, particularly MFI customers have Medium/ for housing and education MFI access to new 2015-17 Promote productive lending 2 products Long term (rural, SME) Extend MFI coverage in the The population has country through incentives IMF/ Short/ better access to 2014-16 such as coverage of costs donors medium term financial services relating to the opening of new 40 outlets in municipalities 2 200 50 without access to financial services 4. POSTAL FINANCIAL SERVICES (PFS) Objective PFS 1 Restructure postal financial services PFS 1-1: Restructure Financial situation State/ the post office so as Conduct a financial audit of of the post office Priority Mauripost 2013 to enhance its postal services and CNE and CCP 1 /Short term 250 62.5 /donors financial services better known Separate the financial service Postal financial activities from the other 1 Priority/ Mauripost activities are better 2013 activities in Mauripost Short term managed accounts Recapitalize Mauripost and State/ Depositors have Priority/ replenish the assets of pre- 1 2013-14 10 000 2 500 Mauripost access to their assets Short term 2008 depositors Objective PFS2: Develop postal financial services The financial Prepare a plan for the services will be Mauripost/ development of financial developed within the 2 Short term 2013 50 1.25 donors services context of a well- defined strategy The postal financial Computerize postal financial Mauripost/ services are Short term 2013 PFS2-1: Enhance services donors managed more 2 500 125 delivery of financial efficiently services Conclude an agreement with a The range of bank or MFI for the financial products Mauripost/ distribution of its products offered through the Short term 2013-14 bank/ MFI (savings/credit) through post post offices is 2 offices diversified Develop points of sale for The products offered financial services distributed Mauripost by the Post Office Short term 2014 by the Post Office are more available 2 41 throughout the country The Post Office Conclude an agreement with a Mauripost/ serves as agent for a mobile banking service telephone 2 Short term 2013-14 greater deployment provider operator of mobile banking 5. INSURANCE SECTOR (IS) Objective IS 1: Strengthen supervision IS 1-1: Reinforce the Conduct a study to determine Study finalized. powers and the advantages and Installation and independence of the disadvantages of locating the operationalization of insurance insurance supervisory BCM/ Priority/ the supervisory 1 2013 supervisory authority in the BCM or donors Short term 50 12.5 authority authority Ministry of Finance Insurance supervision more effective Provide support to the supervisory authority for one year through an experienced Supervisory Insurance 150 37.5 technical adviser of an authority supervision 1 Short term 2014 insurance supervisory /donors improved authority of another African country. IS 1-2: Enhance the human and material Train senior insurance Supervisory 2013-15 resources of the supervisory staff Supervision quality Short/ 245 61.25 authority 1 insurance is improved medium term /donors supervisory authority Provide the insurance supervisory authority with Supervisory Supervision quality Priority/ desktop and portable IT authority/ 1 2013-15 200 50 is improved Short term equipment, office equipment donors and a service vehicle IS 1-3: Provide the Replace the supervision fee of Supervisory The supervisory 1 Priority/ 2013 42 insurance 1.35% of net reinsurance authority authority has Short term supervisory premiums with a supervision sufficient annual authority with its fee of 1.5% of gross budget for its own financial reinsurance premiums (excl. insurance resources cancellations), with the supervisory exception of life and health activities. insurance for which the fees will be 0.5% of gross premiums Authorize the supervisory The supervisory authority to directly collect authority has supervision fees Supervisory sufficient annual 1 Short term 2013 authority budget for its activities. The liquidation and IS 1-4: Enhance the Strengthen the supervision interim interim regulatory framework for the Supervisory administration of 1 Short term 2014 administration and provisional administration and authority companies are liquidation process liquidation processes conducted efficiently IS 1-5: Ensure Conduct a financial and compliance with accounting audit of each prudential standards company by an international firm with offsite verification The certified of the various accounting financial statements items, particularly the paid up of companies are Supervisory portion of the share capital, available and 1 Priority/ 1 800 450 authority 2013-14 the amount of premiums defaulting Short term /donors issued, the claims paid, the companies are technical provisions, and identified and accurate assessment of the sanctioned. assets Conduct a technical audit Supervisory The technical Short term 2014 43 within the time frame defined authority provisions of by the rules and an accurate /donors companies are assessment of the company’s upgraded and commitments in terms of companies that 1 Included technical provisions. A compensate insured in the sample of the claims files will persons inadequately previous also be analyzed to assess or late are amount fairness of compensation sanctioned Give a deadline of one year to each company, before Non-professional 1 withdrawal of the license, to Supervisory companies that do Short/ 2014-15 comply with the regulations authority not comply with the Medium term on each of the shortcomings law are liquidated highlighted by the audits Reiterate, by a circular of the Ministry of Finance, the current minimum capital norm Companies that do DCA/ of UM 300 million and give not comply with the Priority/ Supervisory 1 2013 one year to insurance norms are Short term authority companies to comply with the liquidated norm under pain of withdrawal of license Objective IS2: Review the regulatory framework IS 2-1: Increase the Amend the law to set the minimum capital Supervisory Sector solvency is minimum share capital at UM 1 Short term 2014 authority improved 600 million Define a transitional period of 3 years to increase the share capital: specify that capital can be increased through Supervisory Sector solvency is Medium/ 1 2015-17 incorporation of reserves, authority improved Long term subject to prior approval by the supervisory authority in accordance with certain 44 criteria IS2-2: Take appropriate Publish the implementing DCA / Insured persons are measures to decree for compulsory car Supervisory compensated on a 1 Short term 2013-14 implement the three insurance and the authority harmonized basis compulsory compensation schedule insurance categories Sensitize customs services on DCA/ the need to implement the Supervisory Transport insurance Joint Order of the Ministers of 1 Short term 2013-14 authority/ turnover increases Finance and Trade for cargo MF imports Publish the implementing text for Construction All Risks (CAR) DCA / Introduce in the Public Supervisory CAR insurance Procurement Code a provision 1 Short term 2013-14 authority/ turnover increases that proof of payment of MF insurance premium is required for all public construction contracts IS2-3: Define the DCA/ Sector statistics are chart of accounts of Supervisory Priority/ Redefine the chart of accounts reliable and 1 2013-14 insurance companies authority/ Short term 50 12.5 available and ensure its donors implementation Apply the stipulated sanctions if the insurance companies do not submit certified and Companies that do reliable accounts to the Supervisory not comply with the 1 Medium term 2015 supervisory authority on time authority law are sanctioned. and in accordance with the official nomenclature IS2-4: Complete the Publish an implementing text Supervisory Brokers operate 1 Short term 2014 framework of on the supervision of brokers’ authority within a more 45 insurance activities, specifying the /donors transparent 46 11.5 intermediaries commission rates brackets and framework supervision procedures Complete the regulatory framework as regards the The credibility of Supervisory activities of the general agent the sector is authority 1 Medium term 2015 and authorized business agent: improved and the /donors training and professional card turnover increases 46 11.5 standards to be defined IS2-5: Revise the Amend the Insurance Code to Supervisory Life and IARD activities framework separate life and IARD authority activities are better 1 Short term 2014 of life insurance activities in companies /MF managed activities Publish implementing texts Supervisory Life insurance for life insurance to present authority/ activities are better 1 Medium term 2015 the profit participation rules, MF managed mortality tables, etc. An international IS2-6: Adapt the Study the regulatory Supervisory takaful insurance insurance code to improvements needed for authority company is 5 Medium term 2015 develop Islamic 14 3.5 takaful activity /MF established in insurance Mauritania. Objective IS3: Promote the insurance sector and development of new products Promote the licensing of At least one IS3-1: Open the international insurance international Supervisory 2 Short/ sector to foreign companies company is licensed. 2014-15 authority Medium term companies The sector is better managed. The companies are Encourage shareholders to DCA/ IS3-2- Strengthen in a better situation Priority/ rehabilitate national Supervisory 2 2013 existing companies and better Short term companies authority competing position IS3-3- Ensure Operationalize the automobile Supervisory Drivers are 1 Short term 2014 compensation for guarantee fund defining its authority/M compensated in case 46 uninsured damage organization and operating F /donors of accident, even if or loss procedures. the other vehicle is 2 280 520 not insured. IS3-4: Boost the The companies are FNAM/ Short/ market Strengthen FNAM satisfied with 2 2014-15 100 25 donors Medium term FNAM services Organize sensitization campaigns on the benefits of FNAM The sector turnover 5 Medium term 2015 150 37.5 insurance and the role of /donors increases insurance companies Encourage the Government to insure its employees and The volume of property with insurance Supervisory business of Short term 2014 companies authority 2 companies increases IS3-5 Improve Better information information of the Publish the list of insurance Supervisory of the public public on the various policies offered and the authority / Increased public Short term 2014 guarantees and 5 contract tariffs BCM satisfaction contract tariffs IS3-6 Develop Sign agreements between FNAM/ innovative insurance insurance companies and Bank-insurance and Insurance Short/ products banks and MFIs for the micro-insurance are 2014-15 companies/ Medium term distribution of insurance effective 2 banks/ MFI products Develop agricultural risks FNAM/ New products Medium/ insurance: conduct feasibility Insurance introduced in long 2016-17 studies involving the various companies/ agricultural 2 130 32.5 term stakeholders donors. insurance The number of Develop takaful Islamic FNAM/ Islamic products Medium term 2016 products companies increases 5 Objective IS4: Build the technical capacities of actors of the sector 47 IS4-1 Improve initial Executive directors and continuous and employees are training better trained. Organize training sessions for FNAM/ Insurance companies executive directors, auditors Continuous 2013-17 donors are better managed. and employees of companies Increased 350 87.5 satisfaction of users 5 of services Magistrates and judicial officers 350 87.5 have better Organize training sessions for knowledge of magistrates and judicial FNAM/ insurance and its 5 Continuous 2013-17 officers in insurance donors regulations. management principles Proper implementation of CIMA Code 6. SOCIAL SECURITY SECTOR (SSS) Objective SSS1: Reform the institutional structure of the system SSS 1-1: Simplify the Establish the CRE The social security State/ institutional system is better 2 Short term 2014 5 130 1 270 donors structure of the managed sector Merge CRE and CNSS The social security CRE /CNSS system is better 2 Long term 2017 managed SSS 1-2: Clarify and CNSS: Move from status of Regulation and strengthen observer to that of member of State supervision of social Short term 2014 supervision of the CIPRES 1 security is improved system Prepare and adopt a national Ministry of There is a global and SSS1-3: Define a social security strategy Social coherent policy for 2 strategic policy for Short term 2014 Affairs/ the social security the sector CNSS system Objective SSS2: Reform and strengthen the CNSS and CRE 48 SSS2-1 Improve the Operationalize CRE as an CRE is operational governance and autonomous fund in CRE and functions Short term 2014 efficiency of the two accordance with the standard 2 efficiently institutions rules CNSS: Audit management fees to identify measures that Management fees do CNSS/ 60 15 would allow for better control not exceed 15% of Short term 2014 donors 2 of fees, and develop separate contributions cost accounting per branch CNSS: Define an appropriate human resources management policy: update of the organization chart, Human resources position/profile matching, CNSS management Short term 2014 management of fixed and improved 2 variable remuneration, training policy; revise the organization chart CNSS: Continue CNSS/ CNSS is more computerization 2 Short term 2013-14 200 50 donors efficient CNSS: Formalize procedures CNSS is more 2 CNSS Short term 2013 manuals efficient CNSS: Computerize payments CNSS Payments are faster 2 Short term 2014 SSS2-2: Improve CNSS: Rehabilitate the recovery recovery function through 2 CNSS contribution revision of the objectives, CNSS Short term 2014 revenues increase methods and related working resources CNSS: Organize a new CNSS/ CNSS contribution registration campaign at Short term 2014 donors revenues increase 2 70 17.5 national level Institute a coordination CNSS contribution system with the following CNSS Short term 2014 revenues increase structures: (i) General State 49 Inspectorate; and (ii) all 2 structures responsible for collection (Taxation, Treasury, CNAM, etc.) CNSS : Prepare a communication plan CNSS: Use the media (television, radio, written and The population is CNSS/ SSS2-3: Develop electronic press), open-door better informed Short/ donors 5 2013-15 150 37.5 communication and commemoration days, and about the CNSS Medium term field information, education and communication campaigns. SSS 2-4: Improve Clear State contribution asset management arrears and ensure implementation of the agreement between CNSS and CNSS / 2 the Budget Department which Budget Financial increase Short term 2013 has undertaken to pay an Department amount of UM 300 million each quarter to clear the arrears owed CNSS obtains better Define an investment policy CNSS yield on its Short term 2014 investments 2 Recuperate the buildings Financial revenues 2 occupied by Government CNSS Short term 2013-14 increase services and individuals Obtain remuneration for Financial revenues Short/ deposits in the Treasury CNSS 2014-15 increase 2 medium term account or reinvest these 50 amounts in term deposits Reduce the proportion of non- Financial products remunerated sight deposits in CNSS Short term 2014 increase 2 favor of term deposits Objective SSS3: Consolidate the long-term viability of social security schemes SSS3-1 Restore CNSS: Implement, in the financial equilibrium short term, the project to refit in the long term contribution rates between the branches, without increasing the overall contribution rate, CNSS branches are as submitted by the CNSS financially better CNSS Short term 2013 Board of Directors to its balanced in the long supervisory authority in 2009 term 2 at 9%/2%/3% for the old age, professional risks and family allowance branches respectively CNSS: Conduct an actuarial study to indicate the CNSS branches are parametric reforms required CNSS/ financially balanced Short term 2014 for establishing financial donors 2 100 25 in the long term equilibrium of the fund in the long term CRE: Conduct an actuarial study on the Government CRE is financially CRE/ Pension Fund to rebalance the balanced in the long Short term 2014 donors financial situation of the term 2 100 25 scheme in the long term CNSS technical CNSS: Conduct physical CNSS/ expenses are Short term 2014 control of beneficiaries donors reduced and better 2 60 15 targeted. SSS3-2: Overhaul CNSS: Revise the laws and CNSS operates CNSS/ the legal framework regulations governing the within an Short term 2014 donors of CNSS and CRE social security scheme and appropriate legal 51 schemes adapt them to the current framework 2 46 11.5 socio-economic context of Mauritania. CRE: Overhaul the legal CRE operates within CRE 2 46 11.5 framework of the pension an appropriate Short term 2013 /donors scheme of civil servants framework Define special social public CNSS and CRE institution rules and operate within an State 2 Short term 2013 regulations for CNSS and more appropriate CRE environment Develop training programmes Employees are SSS3-3 Build the for the management and CNSS/ better trained capacity of social employees of social security CRE/ The institutions Short term 2014 security institutions funds donors operate more 5 400 100 efficiently Objective SSS4: Develop new social security products SSS4-1 Develop the Conduct a feasibility study on compulsory compulsory capitalization- capitalization-based based supplementary pension CNSS / The study is Medium term 2015 supplementary scheme for private sector, donors available 2 90 22.5 pension public sector and non-salaried workers Implement the CNSS/ Supplementary Medium term 2016 recommendations donors scheme in place 2 50 12.5 SSS4-2 Extend Conduct a feasibility study on compulsory coverage extension of coverage to CNSS/ The studies are Medium term 2015 to new categories of categories of the population donors available 2 120 30 the population not currently covered Implement the A higher number of recommendations CNSS/ Mauritanians Medium/ 2016-17 donors benefit from social 2 long term security Prohibit companies from Ministry of The supplementary Medium term 2015 managing their own Social schemes are better 1 52 supplementary schemes, and Affairs managed transfer the schemes to insurance companies 7. FINANCIAL MARKETS AND LONG-TERM FINANCING (FMLF) Objective FMLF1: Develop the markets FMLF1-1 Develop Activities on the Encourage development of the markets BCM interbank market 2 Short term 2013 the inter-bank market increase Launch a study on financial BCM/ Market development 2 Short term 2014 market development donors strategy prepared 120 30 Establish a regulatory framework for financial BCM/ The framework is in 69 17.25 2 Short term 2014 markets donors place Develop Government bonds The bond market transactions on an over-the – BCM/MF 2 Short term 2014 develops counter market Encourage banks and BCM/MF/ The bond market 2 Medium term 2015 companies to issue bonds banks develops Sensitize the written, spoken BCM/ Better public and audiovisual press on the Short/ APBM/ knowledge of 5 2013-15 importance of disseminating medium term APROMI financial markets economic and financial news Journalists acquire Organize training programmes better knowledge of BCM/ in finance and economy for finance and financial Short/ APBM/ 5 2013-15 400 100 journalists markets. medium term donors Development of a financial press FMLF 1-2 Increase Encourage banks to mobilize availability of long- long-term resources from Insurance Banks have more Medium/ term resources insurance companies and companies/ 2 2015-17 long-term resources Long term social security institutes CNSS through private investment 53 Develop the activities of CDD Long-term financing 2 Short term 2013-14 80 20 CDD /donors increases Look for long-term resources Banks have more Short/ from donors such as ADB and MF 2 2014-15 long-term resources Medium term IsDB Objective HF1: Strengthen the housing finance development framework HF1-1 Develop the Finalize the implementation Increase in housing MHUAT Short term 2013-14 legal and fiscal of a national housing policy loans 2 framework Accelerate and secure the Higher number of issuance of land titles land titles MHUAT Short term 2013-14 Housing finance 2 increases Objective HF2: Enhance supply of housing finance HF2-1 Increase Allocate budget resources for Social houses are Short/ resources for the financing of social MHUAT 2 2014-16 constructed Medium term housing finance housing Create a housing loans bank Bank established MF/ with high private sector and operational. 2 4 89025 1 222.5 MHUAT/ Medium term 2015 participation Housing finance donors increases Encourage supply of long- Increase in long- term resources by CNSS, CNSS/ term resources Medium/ insurance companies and insurance 2 2015-17 Housing finance Long term other potential investors for companies increases housing finance Encourage the development of Increase in housing housing saving plans for Banks/ savings plans banks and MFIs MFI/ leading to an Short term 2014 APBM increase in housing 2 finance Promote housing finance IMF/ Increase in housing Medium/ 2015-17 products provided by MFIs donors finance by MFIs Long term 25 Includes 20% of bank capital. 54 Develop housing microcredits 80 20 with flexible repayment time 2 frames (particularly through lines of credit) Explore the feasibility of a mortgage refinancing fund Fund is established MHUAT/B and implement the and operational CM/MF/do Medium term 2016 1 92026 1 530 recommendations Housing finance 2 nors increases Explore the possibility of a mortgage guarantee fund and MHUAT/B Guarantee fund implement the CM/MF/do created and housing 2 Medium term 2016 4 120 87.5 recommendations nors finance increases Introduce long-term Reduced interest mortgages with interest rates MHUAT/ rate risk for lenders Medium are negotiable every three banks / 2015 Increased housing term years donors 2 finance HF2-2 Strengthen Provide training in housing Banks/ the institutions finance financial Housing finance Continuous 2013-17 350 institutions/ increases 5 donors Develop the activities of Real estate ISKAN development and 60 15 ISKAN/ long-term financing 2 Short term 2013-14 donors increase 9. SME FINANCING (SMEF) 26 Includes 30% of cash capital; banks will participate in the capital. 55 Objective SMEF1: Strengthen and structure demand SMEF1-1: Build Offer technical assistance in MSME capacity accounting and financial management, business plan, preparing bankable dossiers , and in technology, especially 2 State/ Increase in loans to Priority/ 1 500 375 by strengthening or 2013-15 donors SMEs continuous establishing service centers for SMEs Draw support particularly from CCIAM to provide these services Develop and professionalize Service providers Priority/ service providers for SMEs State/ give better quality 2 500 125 Short/ 2013-16 donors support Medium term Establish and operationalize Assistance to SMEs Licensed Management improved Centers Number of SMEs State Priority/ with financial 2 2013-14 200 50 /donors Short-term statements and business plans increases Strict enforcement of the Companies have Commercial Code reliable financial State statements and 2 Short term 2013 better access to credit Sensitize companies on the Companies have importance of having reliable reliable financial financial statements State/ statements and 2 80 20 Short term 2014 donors better access to credit Rehabilitate and enhance the State/ Chartered Short 2013-15 profession of chartered Accountants accountants are /medium 56 accountant through training, ’ more professional 2 term supervision of the profession, Association Companies have and sanctions reliable financial statements Objective SMEF2: Enhance the supply of financial services SMEF2-1 Establish services specialized Short Strengthen the in the supply of loans to /Medium institutions SMEs within banks Banks / Increase in bank 2 term 2013-15 donors loans to SMEs Amend the microfinance BCM/ MFI/ MFIs lend to SMEs ordinance to increase the loan 2 Medium term 2015 APROMI (the missing middle) ceilings Encourage the establishment Increased MFI loans Medium of MFIs specialized in the MFI 2 2015 200 50 to SMEs term supply of SME loans Attract an international actor specialized in SME financing Increase in loans and such as ACEP, Advans or BCM the quality of Short term 2014 Procrédit with license as a services to SMEs 2 financial establishment Develop mobile banking Mobile The number of Short/ telephone mobile banking Medium 2013-15 operators/ 2 users increases term banks Allow access to a diversified guarantee system taking into 2 account pledges and MF/MJ/ Increase in bank Short/ 2014-15 collaterals with a registration banks loans to SMEs Medium term and management system for these securities SMEF2-2 Develop Develop a partial portfolio Banks / Banks and MFIs new products guarantee accompanied by donors/ increase their loans Short term 2014 technical assistance to banks 2 5 400 1 350 IMF/ MF to SMEs and MFIs to develop loans for 57 SMEs Offer technical assistance to banks and MFIs to develop Banks and MFIs 300 75 appropriate approaches and Banks/ 2 Short/ increase the range of products for SME needs, such IMF/ Medium 2013-16 products offered to as loans based on cash-flow donors term SMEs rather than loans based on the value of assets Conduct a study on leasing Banks/ and implement the Financing through IMF/ Short term 2013-14 150 37.5 recommendations leasing increases 2 donors Conduct a study on venture Banks/ SMEs have access to capital and implement the IMF/ 2 Short term 2013-14 150 37.5 venture capital recommendations donors SMEF2-3 Increase Negotiate lines of SME investments access to long-term credit/financing with donors MF are financed by Medium term 2015 resources 2 long-term resources Obtain long-term resources Insurance SME investments from insurance companies and Medium/ companies/ are financed by 2015-17 social security institutions long term CNSS long-term resources 2 10. RURAL FINANCING (RF) Objective RF1: Strengthen and structure demand RF1-1 Structure Promote the creation of demand farmer associations so as to structure demand for credit and help farmers in preparing Better structured reliable financial statements MDR/ producers have 2/5 Priority/ 1 100 275 2013-17 and business plans. donors better access to continuous Train farmers as regards credit credit and use of credit Provide a framework in rural areas for income-generating 58 activities Strengthen and Priority/ professionalize service Service providers short/ MDR/ delivery to rural businesses offer better quality 2 medium 2013-15 250 62.5 donors support term Train farmers and herders in Farmers and herders farming and stockbreeding acquire more Short/ techniques as well as financial MDR/ knowledge and 2/5 250 62.5 Medium/ 2014-15 management donors improve the term management of their businesses Enhance collateral The use of third management agreements, party holding 4 MJ/MF Short term 2014 develop general stores and agreements empower the store operators increases Objective RF2: Enhance the supply of financial services RF2-1 Strengthen Create departments the institutions specialized in agricultural Banks and MFIs 2 Banks /MFI Short/ loans within banks and MFIs increase their loans 2013-15 150 37.5 / donors Medium term and train them in agricultural to farmers loans techniques Financing in rural Encourage the refinancing of Short/ Banks /MFI areas by MFIs 2 2013-15 MFIs by banks Medium term increases Financing in rural Encourage the establishment Short/ MFI areas by MFIs 2 2014-16 of MFIs in rural areas Medium term increases Develop agricultural credit at Financing in rural CDD/MF 2 Short term 2013 CDD areas increases Conclude an agreement Mauripost/ between the Post Office and a banks/ bank or MFI to offer its MFIs/ Financing in rural 2 Short term 2013-14 services through post offices Mobile areas increases Use post offices to develop telephone local financial intermediation operators 59 - Increase points of sale for postal products - Conclude agreements between the Post Office and companies offering mobile banking services RF2-2 Develop new Support the development of instruments appropriate approaches and products for the financing of Short/ agriculture by the MFIs MFI/ Rural actors have 2 200 50 medium 2013-16 (warehouse receipt, stocks donors/ more access to loans term security, triangular credit, leasing, joint credit, village guarantee fund) Banks / Develop loans without Increase in loans to MFI/ 2 Medium term 2015 100 25 guarantee based on cash-flow. farmers donors/ Develop alternatives to loans, MDR/ Increased financing for example shared-costs 2 Medium term 2015 70 17.5 donors of farmers grants Banks/ Access to financial Develop mobile banking in Mobile services in rural Continuous 2013-16 rural areas telephone 2 areas increases operators 11. LEGAL AND JUDICIAL ENVIRONMENT OF THE FINANCIAL SECTOR (LJE) Objective LJE1: Strengthen the legal framework LJE1-1 Modernize Improve the legal framework the legal framework of taking and realizing mortgage guarantees and, Loans increase with more generally, facilitate the MJ better use of Short term 2013-14 creation, publicity and collaterals 4 operation of collaterals and securities Provide for the organization MJ/ donors The actors improve Short/ 2014-15 60 of consultation days between their knowledge of medium term 100 25 stakeholders on the legal one another 4/5 framework Implement measures to reduce Better guarantee Short/ the cost of taking and MJ/ donors taking and increase 2013-15 14 3.5 medium term operating guarantees in credit 4 Regularly publish court Decisions are decisions by giving priority to published. the decisions of Appeal The population is Courts and the Supreme Court MJ/ donors better informed of Short term 2014 in business law court decisions and 4 61 15.25 magistrates apply the law better Objective LJE2: Strengthen the structures LJE2-1 Adapt the Enhance the operational Improvement of the structures and resources of the judiciary operational 4 MF/MJ Continuous 2013-17 procedures sector capacities of the judiciary sector Prepare and issue a decree on Shorter time frames the time frame for preparing MJ 4 Short term 2014 for court decisions court decisions Strengthen commercial courts Better court decisions on Priority/ commercial and 4 MJ/ donors Short/ 2013-15 financial issues, 80 20 medium term leading to increase in loans Enhance land registration and Access to land titles conservation MJ/ donors and mortgages is Short term 2013 improved 4 150 37.5 Operationalize the national Development of Priority/ arbitration structure in the MJ/ donors 4 2014 40 10 arbitration Short term Chamber of Commerce Strengthen the commercial The registration of MJ/ donors Short term 2014 register pledges is facilitated 4 120 30 LJE2-2 Improve Provide specialized training in MJ/ donors Continuous 2013-17 61 human resource finance for the actors Improvement of management (magistrates, judicial officers, court decisions and 5 500 125 lawyers, notaries public, their enforcement registrars, custodians of land titles, etc.) Revitalize the inspection of judicial services, strengthen Inspection effective accusation chambers and MJ /donors Improvement of 4 Medium term 2015 260 65 develop supervision missions court decisions by heads of courts. Improve the working Improvement of MJ/MF 4 Short term 2013-14 conditions of magistrates court decisions 12. MONITORING MECHANISM MM1 Establish a Establish a permanent The coordination monitoring coordination and monitoring unit is established mechanism for unit for the strategy and action The action plan is implementation of plan BCM/ implemented and the Priority/ 2013-17 the strategy donors technical continuous 1 740.8 435.2 Develop and implement a monitoring/evaluatio communication strategy n is conducted by the unit The Committee is established The Committee Establish a steering committee Priority/ BCM defines major 2013-17 for financial sector reform continuous guidelines for implementation of the action plan 62 Annex II: Summary Costs by Sector and Category Costs in USD Costs in Ouguiya Operating Costs Investment Total Operating Costs Investment Total and TA and TA Banking sector 2 423 000 879 000 3 302 000 605 750 000 219 750 000 825 500 000 Payment systems 634 000 3 080 000 3 714 000 158 150 000 770 000 000 928 500 000 Microfinance sector 1 169 000 7 270 000 8 439 000 292 250 000 1 817 500 000 2 109 750 000 Postal financial services 550 000 10 300 000 10 850 000 137 500 000 2 575 000 000 2 712 500 000 Insurance sector 3 581 000 2 732 000 6 313 000 895 250 000 1 578 250 000 1 578 250 000 Social security sector 1 272 000 5 380 000 6 652 000 318 000 000 1 663 000 000 1 663 000 000 Financial market and long-term 589 000 80 000 669 000 147 250 000 167 250 000 167 250 000 financing Housing finance 760 000 10 660 000 11 420 000 190 000 000 2 855 000000 2 855 000 000 SME financing 3 780 000 4 700 000 8 480 000 945 000 000 1 175 000 000 2 120 000 000 Rural financing 2 120 000 2 120 000 530 000 000 530 000 000 Legal and judicial environment of the 995 000 330 000 1 325 000 248 750 000 82 500 000 331 250 000 financial sector Monitoring mechanism 1 682 800 58 000 1 740 800 420 500 000 14 500 000 435 000 000 TOTAL 19 555 800 45 469 000 65 024 800 4 885 750 800 11 367 250 000 12 256 000 800 63