Documents & Reports

Bias in patient satisfaction surveys : a threat to measuring healthcare quality - analysis (English)

Abstract

Patient satisfaction surveys are an increasingly common element of efforts to evaluate the quality of healthcare. Many patient satisfaction surveys in low and middle-income countries frame statements positively and invite patients to agree or disagree... See More +

Details

  • Dunsch, Felipe Alexander; Evans, David K.; Macis, Mario; Wang, Qiao;
  • 2018/03/20 01:08:01
  • Brief
  • 125903
  • 1
  • 1
  • Nigeria
  • Africa
  • 2018/05/03 01:07:33
  • Disclosed
  • Bias in patient satisfaction surveys : a threat to measuring healthcare quality - analysis
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