Report No. 67201-CM Cameroon GOVERNANCE AND MANAGEMENT IN THE EDUCATION SECTOR March 2012 Africa Region ACKNOWLEDGMENTS This report is the result of a collaborative effort between the Government of Cameroon, the Cameroon Country Management Unit and the Education Unit, Africa Region (AFTED). The Ministry of Basic Education and the Ministry of Secondary Education fully supported its development, during field visits and dissemination workshops. The insights and contribution of Paul Emog Valentin (Director, Human Resources, Ministry of Basic Education) are particularly acknowledged. The World Bank team comprised Michel Welmond (Lead Education Specialist), Daniel Murphy (Senior Country Officer), Cia Sjetnan (Senior Country Officer), Fadila Caillaud (Education Economist), Abel Paul Basile Bove (Governance Specialist), Victoire Ngounoue (Consultant), and Natalie Tchoumba Bitnga (Program Assistant). The study was designed and conducted by Prema Clarke (Consultant) and Vincent Perrot (Consultant). Norosoa Andrianaivo (Program Assistant) provided document processing support. Valuable advice and comments were also provided by the report’s peer reviewers: Fabien Eboussi Boulaga (Professor, University of Cameroon and Governance Advisor), Verena Fritz (Governance Specialist), Cornelia Jesse (Operations Officer), Sahr Kpundeh (Senior Public Sector Specialist, Africa Region Operational Quality and Knowledge Services), Elizabeth Ninan (Human Development Specialist), Emiliana Vegas (Senior Education Economist) and Tony Verheijen (Senior Public Sector Management Specialist). Finally we gratefully acknowledge the Governance Partnership Facility for providing financial support for the preparation of this report. TABLE OF CONTENTS ACKNOWLEDGMENTS .............................................................................................................. ii TABLE OF CONTENTS .............................................................................................................. iii ACRONYMS AND ABBREVIATIONS ....................................................................................... v EXECUTIVE SUMMARY ........................................................................................................... vi Introduction ................................................................................................................................ vi Key Findings .............................................................................................................................. vi Potential Areas for Governance Reform .................................................................................. viii Chapter 1 SETTING THE SCENE ..................................................................................... 10 1.1 Country Background ........................................................................................................... 10 1.2 The Education Sector in Cameroon ................................................................................. 11 1.3 Objectives and Analytical Framework................................................................................ 14 1.4 Study Methodology .......................................................................................................... 17 Chapter 2 GOVERNANCE OF PUBLIC EXPENDITURE IN EDUCATION .................. 19 2.1 Introduction ...................................................................................................................... 19 2.2.1 Budget Allocations ................................................................................................. 19 2.2.2 Central Financial Transfers to Regional Levels of Government ..................... 20 2.2.3 Central Financial Transfers for Regional Administration ................................. 22 2.3 Central Financial Support to Schools ............................................................................... 22 2.3.1 Infrastructure Development .................................................................................. 23 2.3.2 Minimum Package.................................................................................................. 24 2.3.3 Financial Support for Primary and Secondary Schools ................................... 25 2.4 Public Procurement and Expenditure in the Education Sector ........................................ 26 2.4.1 Expenditure below CFA 5 Million ......................................................................... 26 2.4.2 Expenditure above CFA 5 Million ........................................................................ 27 2.4.3 Textbook Procurement .......................................................................................... 28 2.5 Central Monitoring of Expenditure .................................................................................. 29 2.6 Conclusions ...................................................................................................................... 31 Chapter 3 GOVERNANCE OF SYSTEM FUNCTIONING IN EDUCATION ................. 32 3.1 Teachers ........................................................................................................................... 32 3.1.1 Teacher Recruitment ............................................................................................. 32 3.1.2 Registration of Recruited Teachers ..................................................................... 33 3.1.3 Teacher Deployment and Transfers.................................................................... 34 3.1.4 Teacher Work Force and Salary Payments ....................................................... 35 3.2 Schools ............................................................................................................................. 38 3.2.1 Teacher Performance ............................................................................................ 39 3.2.2 Sanctions and Incentives ...................................................................................... 40 3.2.3 Administrative Performance ................................................................................. 41 3.2.4 School Performance .............................................................................................. 43 3.2.5 Community Participation ....................................................................................... 44 3.3 Role of Extra-government Entities in Governance .......................................................... 46 3.4 Conclusions ...................................................................................................................... 48 Chapter 4 MAXIMIZING GOVERNANCE IN EDUCATION ........................................... 49 4.1 The impact of governance on education outcomes .......................................................... 49 4.2 Improving education outcomes through better governance: a roadmap .......................... 51 ANNEXES ..................................................................................................................................... 56 Annexe I: organisation du système et statistiques .......................................................................... 56 Annexe II : les trois régions ............................................................................................................ 58 Annexe III: gestion des infrastructures ........................................................................................... 60 Annexe IV: exemple de « carton » du Ministère des Finances....................................................... 62 Annexe V: gestion des données dans la délégation départementale du Wouri............................... 63 Annexe VI: Organigramme des services déconcentrés .................................................................. 67 Annexe VII: exemple de rapport confidentiel sur un enseignant ................................................... 69 Annexe VIII : fiche de suivi séquentiel des enseignants (MINEDUB) .......................................... 73 Annexe IX : rapport d’inspection (MINEDUB) ............................................................................. 74 Annexe X : rapport pour les inspecteurs (MINEDUB) .................................................................. 79 Annexe XI : restitution de l’étude ................................................................................................... 90 Annexe XII : proposition de plan d’action faisant suite aux ateliers .............................................. 92 BIBLIOGRAPHY ......................................................................................................................... 94 CURRENCY EQUIVALENTS (Exchange Rate Effective as of July 31, 2009) Currency Unit = CFAF US$1.00 = CFAF 464.13 FISCAL YEAR January 1 – December 31 ACRONYMS AND ABBREVIATIONS AFD Agence Française du Développement (French Development Agency) BAC Baccalauréat (General certificate of secondary studies, second cycle) BEPC Brevet d’études de premier cycle (General certificate of secondary studies, first cycle) CAP Certificate of Professional Aptitude CPDM Cameroon People’s Democratic Movement CEP Certificat d’études primaires (Primary studies certificate) CL Class level CPI Corruption Perception Index ECAM Enquête Camerounaise auprès des ménages (Cameroon Household Survey) EMIS Educational Monitoring Information System ESSP Education Sector Strategic Plan EFA-FTI Education for All-Fast Track Initiative FSLC First School Leaving Certificate GCE O Level General Certificate of Education, Ordinary Level GCE A Level General Certificate of Education, Advanced Level GER Gross enrollment rates MTEF Medium Term Expenditure Framework MINEDUB Ministry of Basic Education MINESEC Ministry of Secondary Education MINFI Ministry of Budget and Finance MINFOPRA Ministry of Public Service and Administrative Reform NER Net enrollment rates PET survey Public Expenditure Tracking survey PTA Parents and Teachers Association PTR Pupil-teacher ratios SBM School-based management SIGIPES Système Informatique de gestion intégrés des personnels de l’état et de la solde (Integrated Management System of the Central Government Employees and the Payroll) UNICEF United Nation Children’s Education Fund WDR World Development Report ZEP Zone d’éducation prioritaire (Education priority zone) EXECUTIVE SUMMARY Introduction 1. This report aims to analyze the extent to which current governance and management practices contribute to explaining differences in education outcomes, focusing on three regions of Cameroon: the Littoral, Far North, and North West. The three regions chosen for this study differ considerably in terms of education performance, with the Far North being the weakest at one end of the spectrum, and the Littoral region being one of the best at the other end. The report explores the connections between governance and educational outcomes in these three regions, using a qualitative approach. In-depth interviews with government officials and school personnel, observations of school operations, and reviews of documents were used to analyze governance and accountability in both basic and secondary education. Such approach is inductive, context sensitive, and naturalistic, based on an iterative process of knowledge generation. 2. The analytical framework for the study consists of two broad areas, public expenditure and system functioning. Under public expenditure, the study examines governance and accountability practices relating to upstream financial decision making and execution. This includes budget allocations and government transfers, financial transfers to schools, procurement procedures, and financial management. System functioning covers activities that must take place consistently over the school year and includes: teachers (recruitment, deployment and transfers, and remuneration), schools (monitoring of teacher performance, administration, and school performance), and extra-government entities. In addition, the report reviews contribution of the community (the citizens and students who are the beneficiary) and the extent to which they are able to demand acceptable standards of service delivery in education is examined. The section on extra-government entities briefly looks at their roles and contributions in bringing about good governance. Key Findings 3. There are vital strengths identified in governance practices across the three regions. First, regional levels understand their role as implementers of the vision and policies defined by the Central Ministries of Basic Education and Secondary Education (referred to as the Center). Therefore, the Center has the potential to positively influence education development within the regions. Second, ―control missions‖ from the Center that monitor financial performance are well positioned to help regional governments keep their accounts in order. Third, the contract-teacher initiative in basic education is an innovative program that is significantly improving the recruitment and deployment of teachers. 4. Governance and management arrangements contribute to explaining some of the variation in education outcomes across regions. Several factors limit for instance educational performance in the Far North. First, financial transfers for administration to this region are much vi lower than to the Littoral region, resulting in inadequate management, infrastructure, staffing, and skills to efficiently manage education. Second, infrastructure development in the Far North is unsatisfactory due to poor site selection and a high level of collusion between contractors and the public works department. Third, while the contract primary teacher program has had a positive influence on teacher quality and education in the low-performing Far North region, it has not been sufficient to bring it up to par with the other regions examined in this study. As a result, a larger percentage of PTA teachers without the required qualifications are recruited to address this shortage, especially in secondary education. 5. The effectiveness of the compact between the policy maker, education provider, and the beneficiaries is dependent on the instruments and procedures of accountability that exist at the different levels. Taking into account the demands of the policy maker (the Center), the compact between the policy maker and the education provider (regional delegations) is clear and effective. The compact between the education provider and the school is fragile in basic education, due to a lack of clearly defined standards and expectations, vis-à-vis school functioning and outcomes. The monitoring of school and teacher performance is particularly weak in basic education. There is more accountability in secondary education as a result of the high stakes placed on certification and examinations. 6. Vulnerable areas, prone to political interference, and the reported misuse of funds and rent seeking were identified. These areas include infrastructure development and teacher recruitment, deployment, and transfers in both basic and secondary education. In secondary education, specifically, there are reports of irregular financial transfers in the conduct of examinations. 7. There are complexities and ambiguities in how decentralization is understood and implemented in Cameroon. Decentralization in Cameroon mainly consists of a nascent form of administrative deconcentration. Regional delegations are responsible for teacher transfers and the appointment of school heads (principals). Centralized financial transfers, along with the perception among regional delegations that they are mainly implementers of MINEDUB and MINESEC programs, do not support effective deconcentration. Decentralization will be better implemented when regions and municipalities are made more financially accountable with a corresponding mandate for reaching critical educational outcomes. Box 1: Main constraints to the governance and accountability of public expenditure and system functioning were identified across regions. � Inadequate resources result in uniform under-financing of budgets in all regions. In response to this inadequate financing, parents and communities have assumed the responsibility for a substantial ―top- up‖ of the budget, complicating the process of budget planning and fund allocations. � Fund flows do not correspond with the hierarchal structure of government institutions in the regions. Financial transfers are made from the Center directly to each regional level of education administration. Thus, accountability is directed to the Center rather than to the appropriate next or higher level in the regional administration. This process weakens financial accountability in the regions. � The Center makes financial transfers to schools without a clear system of accounting and reporting. Responsibility for monitoring accounts and expenditure lies with control missions organized by the vii Center. These missions are too infrequent and unsystematic to ensure financial accountability. � Public procurement is based on list prices, which are determined at the national level, and do not take into account price variations across the regions. This creates the potential for informal misuse of funds. � Political interference in the site selection for new school construction leads to waste and duplication of resources, as well as inappropriate or inconvenient sites. � The process of teacher recruitment in secondary education is time consuming and inefficient. Political interference in teacher recruitment, deployment, and transfer in both basic and secondary education is consistently reported. � In basic education, accountability for school functioning and performance is weak and the monitoring of teachers’ instruction in the classroom (time and content achievement) is fractured and ineffective. In both basic and secondary education, a comprehensive database of teachers’ service records, crucial for managing the teacher workforce, is unavailable. Potential Areas for Governance Reform 8. The first area deals with establishing and implementing benchmarks and standards for performance at the school and regional levels of government. While schools and regional agencies appear to have some standards, they are not comprehensive enough to support quality improvement in education. Establishing appropriate standards across institutions is critical. Implementing these standards will involve defining responsibilities, providing the relevant tools and templates, improving skill in documentation and analysis, and developing strategies for communication and feedback. Expanding the role of the PTAs, by orienting them to the importance of teaching and learning, would further enhance the implementation of standards and improvements in the quality of education. Upgrading the abilities of the inspectorates/inspection d’arrondissements (part of the regional delegation) to monitor the implementation of standards at the school level must be a part of this reform. 9. The second area highlights the importance of improving teacher management and addressing governance issues. Ring fencing, improving transparency in teacher recruitment, and protecting teacher deployment from political interference are major challenges. Moreover, a common, agreed-upon, and easily understandable performance monitoring instrument introduced for all teachers in basic education is critical to improving teacher management. Adequate documentation and reporting of teacher performance on a regular basis will enable the system to track instructional quality. Finally, implementing an effective system of incentives and sanctions that addresses shortcomings and violations of the standards at the school level will be crucial to improving teacher management. 10. The third area focuses on the equitable distribution of resources and the effective monitoring of budgets and expenditure. Considering the substantial contribution of parents, linking national allocations of funds to citizen-based budgeting will be crucial. Instead of the minimum package and financial transfers, Central financing for schools could be based on a budget developed by each school that takes into account PTA funds and in-kind support available such as instructional aids, furniture etc. Targeting financial allocations to weaker regions is also important. To ensure more accountability for expenditures and financial accounting, it will be helpful to augment Center-fielded control missions with regional viii involvement in monitoring. Blacklisting problem contractors with publically documented sub- standard construction of schools, especially in the Far North, will demonstrate commitment to improving governance. 11. The fourth area is establishing a system of public transparency to promote good governance. Granting a more structured role to local leaders and expanding the involvement of the media to help monitor the school system would be helpful. Accountability and good governance can also be facilitated through regular assessments and independent surveys, complemented by opportunities for citizens to evaluate and share their perceptions regarding the quality of service delivery. ix Chapter 1 SETTING THE SCENE 1.1 Country Background 1. Cameroon has an ethnically and linguistically diverse population. At the end of World War I, Cameroon was occupied by the French and the British. It gained independence from the French in 1960, and the regions under British control merged with Francophone Cameroon in 1961. Because of its history of dual occupation, both French and English are official languages and bilingualism is promoted across the country.1 Since its independence, Cameroon has remained stable, with President Paul Biya of the Cameroon People’s Democratic Movement in power since 1982.2 Cameroon has an ethnically and linguistically diverse population of about 20 million with about 200 linguistic and ethnic groups. Its neighbors are Nigeria, Chad, Central African Republic, Congo, Gabon, and Equatorial Guinea. Although Cameroon is strategically located in both central and western Africa, the ―thick borders‖ that separate countries in this region presents a challenge to economic development (WDR 2009).3 2. Economically, Cameroon has swung back and forth between periods of high growth and dramatic decline in revenue. Between 1977 and 1981, Cameroon experienced significant economic development with real GDP (gross domestic product) growth of 13 percent annually, primarily due to increases in the prices of agricultural products and petroleum. When the prices of these commodities sharply dropped, revenues and growth declined. Between 2000 and 2002, real GDP growth rate was 4.23 percent, falling to 3.32 percent between 2003 and 2007. In 2000, due to overwhelming external debt, Cameroon became a ―highly indebted poor country‖ (HIPC) and eligible for financial aid. The insignificant changes in the poverty rate reflects the uneven economic course, unlike the period 1996 – 2001 where poverty declined 13 percentage points to 40 percent. The country renewed its commitment to establishing a framework for development and in 2003 produced its first Poverty Reduction Strategic Plan (PRSP 2003) outlining macroeconomic, structural, and social policies and programs to support growth and reduce poverty. Cameroon’s HIPC status ended in April 2006. 3. Governance is a key constraint to growth and poverty reduction. In its 2009 report, Transparency International analyzed the ―Corruption Perception Index‖ (CPI) for 180 countries on a scale of 0 to 10 (A zero rank and low score indicates the most corrupt, and 10 and high score the least corrupt of the countries listed). Cameroon ranked 146 with a CPI rating of 2.2,4 a decline from 141 in the 2008 CPI. Cameroon’s neighbors had these 2009 scores: Ghana 3.9, Nigeria 2.5, Congo 1.9, and Chad 1.6. In another analysis by Transparency International, the ―Global Corruption Barometer (2009)‖ identified Cameroon as having one of the highest reports of petty misuse of funds. Cameroonians perceive public-civil servants as more likely to misappropriate funds than political parties, the parliament, the judiciary, and business and private sectors. In the recent government paper, ―Cameroon Vision 2035‖ (Government of Cameroon 2009), Cameroon hopes to reduce the level of poverty to 10 1 Cameroon has about 24 major African language groups and about 270 indigenous dialects. Common languages used for trade and commerce include Hausa, Fulani, pidgin English, and Douala (Omatseye 2008). 2 The president of Cameroon has the power to appoint regional governors, département/division officials, and urban councils. Local citizens select mayors and city councilors. 3 According to the World Development Report 2009, (WDR 2009), countries with high density, short commuting distances, and porous borders are more supportive of market forces and thereby more conducive to economic development. 4 The CPI is a composite index based on various expert and business surveys. It also represents the perceived effectiveness of the public sector in a country. 10 percent. The new PRSP (2009–2019) is structured around two pillars, namely, increased competitiveness and improved service delivery. Both Cameroon’s ―Vision‖ document and the PRSP (2009–2019) point to governance and accountability as the main challenges. 1.2 The Education Sector in Cameroon 4. Significant progress was achieved over the last decade in expanding access to basic education. Basic education is six years in Cameroon. In secondary education, students choose between two different tracks, general (academic) or technical (vocational), and each track has two segments.5 Four ministries are responsible for basic, secondary, technical and higher education respectively. During the 1970s and 1980s, the country had one of the most effective education systems in Africa. As national revenue declined, education development became uneven with periods of growth and decline, similar to the economy. Over the last decade, the education sector has steadily improved, with gross enrollment rates (GERs) reaching 100 percent in basic education and 30 percent in secondary education. The primary completion rate has increased from 59 percent in 2004 to 72 percent in 2008, and the repetition rate decreased from 22 percent to about 18 percent, respectively. 5. These improvements, however, mask significant differences in education performance across and within individual regions. In 2000, the Government identified a group of regions in the north of the country (Adamawa, Far North, North, and East) as ―education priority zones‖ (zones d’education prioritaires, ZEPs) due to their low performance in education. Improving these priority zones is an important goal for the administration. The GERs and NERs (net enrollment rates) for girls in the Far North are lower than in all the other regions in Cameroon. In addition, completion rates, pupil-teacher ratios (PTRs), and teacher shortages are serious issues in the Far North education priority zone. Figure 1: Difference in education outcomes in three regions of Cameroon Pupil-Teacher Ratio Drop out rate, girls Repetition rate 80 60% 20% 60 40% 40 10% 20% 20 0 0% 0% North-West Cameroon Littoral North-West Far-North Cameroon Littoral Far-North North-West Cameroon Littoral Far-North 6. The government of Cameroon developed an ESSP in 2006 to support comprehensive and sequenced changes in the education sector. Cameroon’s Education Sector Strategic Plan (ESSP) lists 5 Annex 1 contains the structure of Cameroon’s education system. 11 key outcomes for the education sector (which are captured in some of the Millennium Development Goals). The main objectives of the ESSP are: i) Improving universal basic education by 2015 by reducing grade repetition, increasing the number of teachers in the system, reducing pupil-teacher ratios, increasing pedagogical resources in the classroom, and improving educational management and administration; ii) Expanding preschool coverage; iii) Introducing reforms in higher, technical, and secondary education; iv) Regulating access to post-primary education according to the needs of the job market. 7. The three regions included in this study represent a range of performance on key educational indicators. The selection regions comprise two Francophone regions (Littoral and Far North, also a Priority Education Zone), and an Anglophone region (North West). The Littoral and North West regions are relatively high performers when compared to the Far North, which is one of the weakest regions in Cameroon. Table 1 illustrates the differences in educational outcomes that form the basis of this analysis of governance across the three regions.6 The regions significantly vary in terms of completion rates and pass rates at the common entrance exam test for high school.7 Only 26 percent of the students are successful in the Far North, in contrast to 74 percent in the Littoral region and 59 percent in the North West region. As a result, the proportion of students that graduate from basic education and go on to secondary in the Far North (35 percent) is about half that of the Littoral region (66 percent). Determinants of education quality vary also considerably across regions, with pupil- teacher ratio in the public schools of the Littoral region of 47:1. By contrast, the PTR in the North West region is 77:1, which is not optimal, but is far better than the Far North region’s PTR of 152:1. Table 1. Education performance in basic education in the three regions Far North Littoral North West Population 542,080 335,185 361,451 Students enrolled 545,205 340,713 346,794 Gross enrollment rate (GER) GER all students 100.58 101.65 95.94 GER girls 81.30 99.95 93.09 Net enrollment rate (NER) NER all students 82.91 81.14 75.41 NER girls 67.76 80.22 73.60 Completion rate All students 50.69 88.38 76.28 Girls 35.56 88.10 74.69 Learning levels* (% successful students) CEP 72.70% 72.42% 64.47% FSLC 86.45% 77.89% 71.58% Common entrance exam 26.14% 73.63% 59.20% 6 Annex I contains overall statistics on basic and secondary education across the regions. The Republic of Cameroon’s ―Education Country Status Report‖ (2003) provides a detailed analysis of the sector. Annex II contains a brief description of the three regions. 7 At the end of primary, students sit for the Certificat d’études primaries (CEP) in the Francophone regions, and the First School Leaving Certificate (FSLC) in the Anglophone regions. These examinations are organized by MINEDUB. In addition to these examinations, a common entrance exam, organized by MINESEC, determines the transition of students from basic to secondary school. 12 Schools and teachers in public schools No. of schools 1,483 638 920 Total no. of teachers 3,991 6,382 4,706 No. of parent teachers 3,120 839 1,676 No. of teachers needed 8,537 360 2,504 Pupil-teacher ratios* 152:1 47:1 77:1 * Leaflet, ―MINEDUB Basic Education in Figures 2008 Edition‖; MINEDUB and MINESEC, Examination Board, Government of Cameroon. Source: MINEDUB Statistical Yearbook 2007/2008. Table 2. Education performance in secondary education in the three regions8 Far North Littoral North West Total enrollment in secondary education Enrollment in general track 76,763 156,204 87,477 Enrollment in vocational track 7,249 44,779 21,491 Enrollment in public secondary education Enrollment in general track 71,974 83,049 56,304 Enrollment in vocational track 7,131 25,823 18,337 Change in total enrollment 2006/2007 to 2007/2008 in general secondary education No. of students enrolled in 2006/2007 69,071 132,023 72,663 Increase in enrollment in 2007/2008 7,692 24,181 14,814 Increase/decrease (percent) 11% 18% 20% Change in total enrollment 2006/2007 to 2007/2008 vocational schools No. of students enrolled in 2006/2007 14,041 31,273 16,062 Increase/decrease in enrollment in 2007/2008 - 6,792 13,506 5,429 Increase/decrease (percent) -48% 43% 34% Transition from basic to secondary (public) education Enrollment in CM2 (last year of primary) 60,218 51,870 47,108 First year enrollment, general and vocational 20,960 34,138 23,284 secondary tracks Percent of transition 35% 66% 49% Learning levels* (% successful students) BEPC 35% 42% 67% GCE O/L 51% 54% 76% BAC 38% 59% 67% GCE A/L 30% 63% 88% Public schools and teachers No. of civil servant teachers in secondary schools 788 3,490 3,415 No. of temporary teachers 1,185 2,542 289 No. of secondary public schools 142 105 171 * Learning levels: BEPC = Brevet d’études de premier cycle [General certificate of secondary studies]: GCE O/L = General Certificate of Education, Ordinary Level; BAC = Baccalauréat; GCE A/L = General Certificate of Education, Advanced Level. Source: MINESEC Annual Statistics 2006/2007 and 2007/2008. 8 Raw EMIS data for secondary education is available for 2006/2007 and 2007/2008. No analysis of this data has been undertaken, so no enrollment (or completion) rates, such as GERs or NERs, are available. In order to maintain the relevance of this table for public sector officials, only data available and produced by MINEDUB and MINESEC was used in this report. No other reports were used or calculations made to arrive at rates. 13 1.3 Objectives and Analytical Framework 8. This report seeks to provide the Government and its partners with a detailed analysis of educational processes at the regional and school level and to highlight how these directly impact education outcomes. Providing education is a complex task that has to be sustained over time.9 It involves students in a range of age groups, public institutions at different levels, a variety of processes that occur at the same time, continuous interaction between different groups (students, parents, teachers, and administrators), reliable availability and distribution of materials (such as textbooks, paper, and pencils), and a system that must effectively function for 10 months of the year. Focusing on ―business as usual‖, this study explores whether existing oversight systems can ensure the even application of standards, incentives, and sanctions. It also discusses the operational rules that define the relationship between the central government in Yaoundé and regional government institutions. 9. While the study highlights governance practices across regions, it also identifies areas or aspects within regions that may need rethinking and reform. By presenting a comparative analysis of governance at the regional level for basic and secondary education, the report identifies governance issues and highlights critical areas where the Ministry of Basic Education (MINEDUB) and Ministry of Secondary Education (MINESEC) can improve governance and sector performance. The report provides recommendations on key strategies and actions that could improve governance in school education. 10. The analytical framework for the study consists of two broad areas, public expenditure and system functioning. Taking into account the outcomes that education expects to achieve, good governance can be defined as the presence and implementation of standards, rules, regulations, and processes to ensure effective public expenditure and efficient system functioning.10 Under public expenditure, the study examines governance and accountability practices relating to upstream financial decision making and execution. This includes budget allocations and government transfers, financial transfers to schools, procurement procedures, and financial management. System functioning covers activities that must take place consistently over the school year and includes: teachers (recruitment, deployment and transfers, and remuneration), schools (monitoring of teacher performance, administration, and school performance), and extra-government entities. In addition, the report reviews contribution of the community (the citizens and students who are the beneficiary) and the extent to which they are able to demand acceptable standards of service delivery in education is examined. Figure 2 gives more details on each component of the analytical framework. 9 This is in contrast, for example, to building a road, where the task is completed within a relatively short period and includes only financing, labor, and construction materials. The education sector has the largest number of employees and beneficiaries (students). In fact, the highest number of civil servants (78,340) is in Cameroon’s education sector, followed by health (42,073), and police (15,967). 10 System functioning refers to the management of teachers in their task of instruction and the consistent operation of schools. 14 Figure 2: Analytical framework Public expenditure for education Budget allocations and financial transfers: • The Ministry of Budget and Finance (MINFI) is responsible for financing the entire education sector and determines the allocations to the regions for both operational and capital/development expenditure. MINFI makes these decisions in collaboration with MINEDUB and MINESEC. This report first examines whether the criteria used for planning and fund allocations for the three regions (Littoral, Far North, and North West) supports accountability. Second, it reviews fund flows among the Center, the regional administration units, and the schools, and the impact of community contributions on the targeted use of public finances. Third, the study focuses on whether regional fund allocations are adequate to support an environment of accountability and the activities necessary to monitor progress and oversee expenditures. Central financing for schools: • Schools are the primary focus and ensuring that they receive an appropriate amount of funds and materials is basic to good governance (World Bank 2007). The Center supports schools in three ways, namely, through infrastructure development, adequate supply of essential school items, and financing. Public procurement and expenditure: • A good public procurement system purchases quality inputs at the lowest cost available. It avoids wastage, prevents the misuse of funds, and makes full use of all available resources. The study reviews the current policies and procedures for the procurement of goods and services above and below CFA 5 million (CFA = Communauté Financiére Africaine franc). Textbook procurement constitutes a significant component of public expenditure (Abadzi 2006; Nannyongo 2007). With no other reading material available, it is critical that each child in the classroom have a textbook. Accordingly, the study also looks at how well the production and distribution of textbooks work. Financial monitoring: • A well-established financial management system with appropriate, systematic oversight can facilitate good governance. Cameroon executes regular audits, and the study reviews whether these evaluations are sufficient to ensure financial accountability in the regions. 15 System Functioning Teachers • Teacher recruitment: For the right teachers to join the workforce, the recruitment process must be transparent and based on a clear set of principles and criteria. Avoiding favoritism, nepotism, and purchased positions is critical to this process. • Teacher deployment and transfers: Newly recruited teachers and teachers in the workforce must be deployed appropriately, keeping in mind the needs and status of educational outcomes across the different regions. If the distribution of teachers is inequitable or disproportionate, the functioning of the system will be adversely affected because some schools will receive too many teachers and other schools too few. • Teacher workforce and salary payments: Teachers’ salary payments constitute one of the largest items of expenditure in the education sector. Encouraging the commitment and motivation of teachers is related to adequate remuneration and regular salary payments. Favoritism is defined as the recruitment of one’s friends and known individuals without vetting against established criteria or standards. Nepotism is the recruitment of one’s relatives (Hallak and Poisson 2005), again outside the established vetting process. Schools • Teacher performance: School functioning is dependent on the consistent presence of teachers in the classroom and the time spent by teachers on instruction (time on task). In other words, teacher attendance and time on task are basic proxies for evaluating school functioning. Moreover, established procedures for the formal and regular review of teacher performance and sanctions for inadequate performance are important for government officials to understand and address issues at the school level. • Administrative performance: Effective system functioning is dependent on the quality of administration in regional institutions. Relevant job descriptions and performance expectations for government officials that are consistent across regions are critical to this process. In order to perform their duties, administrative staff requires well-equipped offices and sufficient tools, as well as knowledge and skill for management, data maintenance, and analysis. • School performance: An operational oversight system at the school level is crucial for quality service delivery. Consistency in collecting and maintaining data on student attendance and achievement reflects the commitment and abilities of the local administration to manage the school. The role of inspections to ensure effective school performance is also pertinent to the topic of accountability. • Community participation: During the last decade, numerous grassroots activities and campaigns increased the awareness of communities about the policies and performance of government programs (World Bank 2006). This information draws the attention of community members to the importance of education and encourages them to voice their demand for action and proper services (Banerjee et al. 2008). The analysis here explores the extent to which communities are involved with education and are able to share their perceptions of service delivery. Extra-government Entities • This study also examines the roles of the media, traditional authorities, and teacher unions in governance. All three entities can play a constructive role in system functioning. They can be involved in both monitoring and supporting school functioning, as well as calling government institutions to account. 16 1.4 Study Methodology 11. The study is qualitative, based on a purposive sample of three regions, namely the Littoral, Far North, and North West. Qualitative research is inductive, where situations and contexts are examined with few preconceived hypotheses or conclusions.11 This type of research is often referred to as ―naturalistic.‖ General knowledge and perceptions are used to interview individuals and observe activities in their natural setting to obtain a more in-depth understanding of institutional structures and decision-making processes. Qualitative analysis is also iterative and, therefore, the knowledge of the researcher in the beginning of the study is challenged, expanded, or reconceived through interviews and observations. 12. The study uses qualitative method for two reasons. First, this approach furthers the findings of quantitative research in the area of governance (Campos and Pradhan 2007).12 For example, quantitative methods used in Reinikka and Svensson (2004) study highlights the financial leakages in the transfer of funds to schools. Qualitative research, on the other hand, can uncover aspects of sector management that allows this to happen, such as inadequate processes, vested decision-making and vulnerable agents. Second, qualitative research uses in-depth interviewing, which presents more opportunities for probing and arriving at a contextually relevant expansion of knowledge about the constraints to good governance. 13. In addition to qualitative data, the report includes an analysis of quantitative information relevant to governance and accountability, generated from the Educational Monitoring Information System (EMIS 2007 and 2008), the Household Survey (ECAM 2004), and the Public Expenditure Tracking Survey (PET Survey 2005). Quantitative information is used to substantiate or expand the discussion of governance. Available research and studies on governance topics and education in Cameroon also informs the qualitative analysis used in this study. 14. This study encompasses all three levels of the education system, namely, the local, regional, and national levels. The national (or macro) level refers to the central government in Yaoundé and the local (or micro) level to the school. In between the national government and the schools are three regional levels of government (meso level). In the Anglophone region, basic education includes regional delegations, division delegations, and sub-division inspectorates; in secondary education, there are just regional and division delegations. In the Francophone region, while the entities are the same, the French translations are: délégation régionale, délégation départementale, and inspection d'arrondissement, respectively.13 Box 2 describes how each level was examined as part of the study. 11 There are numerous publications on qualitative research. See especially M.Q. Patton, 1990, Qualitative Evaluation and Research Methods, 2nd ed. (Thousand Oaks, CA, USA: Sage Publications); and N.K. Denzin and Y.S. Lincoln, 2005, ―The Handbook of Qualitative Research,‖ 3rd ed. (Thousand Oaks, CA, USA: Sage Publications). 12 The analysis of governance is often based on perceptions and the ―bluntness‖ of perception -based indicators used in quantitative analysis is seen to be limited to directing reform efforts. 13 For clarity, the English version of this report includes ―département‖ when using the term division, and ―arrondissement‖ when referring to the inspectorate. 17 Box 2: Sample analyzed in the study and guiding questions � The regional delegations in Francophone and Anglophone regions � A divisional delegation each for primary and secondary education in the Anglophone region � A department/delegation for primary and secondary education in Francophone regions � An inspectorate for primary education in the Anglophone region � An inspection d'arrondissement for primary education in the Francophone regions � A primary education school in Francophone and Anglophone regions � A secondary school in Francophone and Anglophone regions In each region, meetings were held with the regional delegation responsible for primary and secondary education, including with the human resource management, budgets and expenditure, statistics and planning, infrastructure development, and examinations departments. Interviews were conducted with personnel in the département/division and in inspection d’arrondissement/inspectorate. In the secondary and primary schools visited in each of the regions, discussions were held with School Councils and Parent Teacher Organizations (PTA). The team also met with traditional local leaders of the small-scale ―kingdoms‖ in Cameroon, as well as teacher union representatives. Although no discussions were held with the media, its role in improving governance was included in interviews. The following questions were used to structure and guide the interviews: � What are the informal rules and behaviors that characterize governance? � Are the differences between regions attributable to (i) the lack of human resources and skill, (ii) ineffective governance or (iii) misuse and malpractice? � Can the difference in governance of these three regions explain the differences in educational outcomes? � How much of the differences are due to the political economy in Cameroon? � Are there policies, strategies, interventions, etc., that can be put in place to address governance shortcomings? � What are the similarities and differences in the governance of education across the three regions? The questions asked to the different government officials helped identify (i) their tasks and responsibilities for either public expenditure or system functioning, (ii) the strategies and actions in place for implementing their allocated tasks, (iii) measures taken to monitor whether these tasks were adequately completed (―rule enforcement‖), and (iv) the consequences or system in place for addressing non-performance of tasks and responsibilities. The study also explores the relationship and role of different levels of government and the existence of internal and external institutions and procedures for facilitating accountability in the system. 18 Chapter 2 GOVERNANCE OF PUBLIC EXPENDITURE IN EDUCATION 2.1 Introduction 15. Efficient management and government of public spending on education are key to ensuring the system performance. Public expenditure on education represents a large share of total public spending in Cameroon (see Table xx for more details). Optimizing these resources is therefore crucial to ensuring good education outcomes for all children. Governance of public financing in the education sector includes the following areas: (i) budget allocations and financial transfers to the regions; (ii) central financing for schools, which includes infrastructure development, the ―minimum package‖ of supplies and financial transfers; (iii) public procurement and expenditure in the education sector; and (iv) procedures for financial monitoring. These areas constitute upstream expenditure in the education sector and the following discussion focuses on effectiveness, efficiency, and accountability of each of these dimensions. Table 3. Central financial allocations for basic and secondary education in CFA millions 2007 2008 2009 Total budget 2,251,000 2,482,000 2,301,400 Budget allocated for education 329,632 358,279 402,770 % allocation for education 14.6% 14.4% 17.5% Budget allocated for basic education 121,929 147,396 153,102 % budget allocated for basic education 37.0% 41.1% 38.0% Budget allocated for secondary education 166,824 168156 204,507 % budget allocated for secondary education 50.6% 46.9% 50.8% Source: MINEDUB and MINESEC budget documents. 2.2 Budget Allocations and Financial Transfers 16. This discussion examines three aspects of budget allocations and financial transfers: the process of planning and budget allocations to regions; the procedures for financial transfers to the regions; and the amounts available for administration. 2.2.1 Budget Allocations 17. Decisions on the allocation of the budget are centralized and hardly take into account the specific needs of the different regions and delegations. MINFI, in collaboration with the Central Ministries of Basic Education and Secondary Education (known as the Center), decides on the amounts to be distributed to regional and sub-regional delegations. Supposedly this process is a bottom-up one, with regional delegations putting forward their needs during the budget preparation, and specifying the amount of funding required for each item in the budget. However, in the process of financial allocations, the Center systematically underfunds regional budgets by a certain percentage. Funds 19 allocated to the regional level do not vary much from year to year, and both the basic and secondary education levels receive a similar amount. This constant lack of correspondence to what is requested promotes a visible lack of seriousness and motivation to analyze school performance and (accordingly) annual financial requirements.14 18. There is a move to change this pattern and to work with budgets prepared by the regional delegations based on actual need. Budget decisions should be based on the number of students, classrooms, and teachers in each region. Considering that the financing of education is centrally determined, it is still unclear how this process will unfold in practice. In order for this change in budget and expenditure planning to be effective, it is important that the Center develop the capacity for fiscal analysis at the regional level and to ensure that true financial needs at the school and département/division levels can be determined. It will involve deliberate inter-level collaboration and transparency in financial transactions, which is a challenge, considering the existing structure of financing in the sector. 19. The substantial financial contribution of parents complicates budget planning and execution and prevents to some extent the achievement of an equitable distribution of resources . Except for parent contributions to teachers’ salaries (described later in this report), the total amount of parents’ financial support for education is not known. Parent contributions reflect the commitment of communities to school activities, and may in some cases promote the efficient use of funds. In this sense, parents are literally investing in the educational performance of their children. However, within this context of multiple sources of financing, the need for budget planning and execution becomes even more overwhelming. First, the dependence on funds from parents and the community, and the lack of clear policies related to this support, constrains the government’s ability to ensure equitable distribution of resources to regions and schools. Second, although the PTA is expected to declare the size of its contribution to the school budget, it is not possible to predict in advance how much parents and other community well-wishers will voluntarily contribute to the school. This level of unpredictability poses a problem for government decision-making and budget allocation to the regions.15 20. Detailed information on parents’ contribution to the public education system is needed to make the system more equitable, transparent and efficient. Consistent and systematic data collected about parents’ incomes and the community’s ability to finance school activities could facilitate equity in school budgeting. Furthermore, it could prevent the elite capture of government funds (described in more detail later). In addition to regional levels databases on parent contributions, an analysis of data from household surveys would allow more informed and equitable allocations. 2.2.2 Central Financial Transfers to Regional Levels of Government 21. Education financing in Cameroon for both basic and secondary education is structurally “centralized� rather than “vertically� organized. It is centralized in that the Center provides funds directly to the regional delegations (i.e., the départements/divisions, and to the inspection 14 Uniformity in budget allocations from year to year is normal. However, in developing country contexts, when universal education is not yet achieved, the financial requirements for teachers, classrooms, and instructional materials will change year to year, necessitating a corresponding variation in budget allocations. 15 If parents know that their contributions will reduce the amount of money allocated by the government to the school, then there appears to be a corresponding reduction in their support. This was the case in the Littoral region. 20 d’arrondissement/inspectorates). As shown in figure 3, it is not vertical because the Center does not transfer funds to the regions for distribution to sub-regional levels and finally to the schools. Figure 3. Central fund transfers to regions Center Region Division/ Inspectorate/ Department Arondisssement School Council/Parents School Source: Field visits. 22. Such centrally organized financing has several implications for sub-national administration of the sector. First, there is little information on whether funding is effectively and efficiently used across the regions. Second, with no vertical organization, the functioning of the system is based on a shared framework of outcome targets in education at the national level, rather than at the regional level. Third, because the connections between educational performance and financing remain unexplored, there is limited ownership and understanding of how to improve school functioning. Personnel in regional government institutions believe that their primary role is coordination and implementation of instructions from the Center. They have limited understanding of their own role as being directly responsible for making progress toward or meeting educational goals with the funds. 23. Due to diluted accountability mechanisms the Regions have very little ownership for promoting performance in the provision of public education. Regional delegations indicate a lack of knowledge and information about the size of the budget allocations to the different administrative levels within the region and the amount of funding actually received. Because of the central financing of education, sub-regional institutions are accountable to the Center for the funds received, rather than to the regional administrative level directly above them. Regional delegations are not expected to monitor the budgets and expenditures of the départements/divisions or inspection d’arrondissements/inspectorates. Instead, centrally defined processes (control missions) are in place to monitor accounts and expenditure. Due to this system of accountability, there is no evidence of procedures or commitment within regions to monitor the use of the funds transferred to schools. 24. In addition to central financing, horizontal financing exists at the school level in basic and secondary education. Additional revenue is required locally to backfill the severe shortfall of government funds. School Councils and PTAs pay teacher salaries, support school and classroom construction, and procure furniture and school supplies—expenses usually covered in national and regional education budgets. Because parents and the communities supplement government funds, they tend to participate in the planning and use of these funds. This participatory process includes the school head teachers (principal), teachers, and parents/community. For example, the School Council and PTA 21 members interviewed in the field visit described an interactive ―visioning process‖ that takes place at the school level. Depending on their background and experience, the constituents bring their distinct vision of what needs to be done for the school. The respective visions are then knit together in a plan that guides the use of resources. 2.2.3 Central Financial Transfers for Regional Administration 25. There is considerable variation in the availability of administrative staff to the three regions, which impacts their ability to efficiently manage the system. For example, the Littoral region has 47 staff members, which is the largest administrative staff; North West has 38 administrative staff; and Far North has the lowest, with 25 staff. If the ratio between the number of staff and the number of students in the 6–11 age group is considered (see figure 4), the challenges to educational administration in the Far North become evident. In the Far North, the ratio of administrative staff in the regional delegation to students enrolled in basic education is 1:21,808. In contrast, in the Littoral region, the proportion is 1:7,249, and in the North West it is 1:9,126.16 Key positions, such as the sub-regional director and the director for pedagogy, were vacant in the Far North, which also had a shortage of staff in the départements/divisions. This is in contrast to the Littoral region, which is well staffed. 17 This distribution of administrative staff reflects the political capital of the Littoral region, which is able to capture both funds and personnel. Figure 4. Number of students per administrative staff member in basic education 25000 21,808 20000 15000 9,126 10000 7,249 5000 0 Littoral Far North North West Source: Field study and MINEDUB Statistical Yearbook 2007/2008. 2.3 Central Financial Support to Schools 26. The Center provides direct financial support to schools in different ways. First, it transfers funds for infrastructure development for both basic and secondary education. Second, the Center distributes a ―minimum package‖ only to primary schools, consisting of instructional aids, office supplies, and sports equipment. Third, it provides a small amount of money earmarked for specific items and activities. The amount and details of Central financial transfers to the regions for secondary schools was difficult to 16 The ratio of the number of administrative staff to students in secondary education shows a similar unequal distribution. However, the administrative staff is concentrated at the school level in secondary education, rather than in the delegations. Since the real management and oversight occurs in the schools, we could not conduct the same analysis of secondary education that we did for basic education 17 The team attempted to calculate the actual funds received for administration from the Center at the regional and divisional level, but it proved a challenge and could not be uniformly assessed. 22 ascertain because each school receives a different amount for different items. In addition to administration and a variety of activities, secondary schools receive funds for laboratories, libraries, and stationery, etc. Compared to the primary schools, the secondary schools visited had much clearer and orderly processes for recording expenditures and maintaining accounts. 2.3.1 Infrastructure Development 27. Construction of new public schools largely favored the Far North, but was not enough to fill the relative disadvantage of this region in terms of school infrastructures . Cameroon has three types of primary schools: public, private, and community schools. Community schools are built by the community, but receive some support from the government. Figure 5 shows MINEDUB’s focus on the Far North in the education priority zone. This region opened 85 government schools between 2006/2007 and 2007/2008, in contrast to an increase of only 6 schools in the Littoral region. North West actually closed 14 schools due to a decrease in enrollment. The chronic neglect of the Far North in the past will however require more new schools there for the next few years. Figure 5. Number of new primary schools opened in 2007/2008 100 No. of new schools 80 60 40 20 0 Public Private Community Far north Littoral North West Source: MINEDUB Statistical Yearbook 2007/2008. 23 28. Site selection for infrastructure development is usually handled at the regional level and requires clearance from the Center. Identifying sites for new schools is a complex process, based on the analysis of projected enrollments in the catchment area, a survey of possible construction sites, and a review of existing facilities to avoid duplication of service delivery. In regional delegations, the ―head of planning‖ and ―head of construction‖ are responsible for site selection. Communities can also identify a site and submit a demand for a new school to the inspection d’arrondissement/inspectorate in basic education and to the département/division for secondary education. For both sub-sectors, the request must be first cleared by the regional delegation and then by MINEDUB and MINESEC, respectively. When the Center clears this request and sanctions construction, it is tantamount to assigning a director and allotting teachers for the school. 29. In all the three regions visited, there were indications to varying degrees that schools construction did not entirely follow a need basis approach, resulting in schools not being put to full use. There are several reasons for this situation. First, except in the Littoral region, staff in charge of planning new schools was unable to access the demographic data which continues to be regarded as sensitive information and is therefore not widely disseminated. In the Littoral region, because statistical data was available and analyzed, a more rational plan for where to build schools was evident. Second, there was considerable political pressure from traditional leaders, community leaders, and politicians to build new schools in their particular constituencies. Politicians and parliamentarians could bypass regional delegations and pressure the central ministry directly to build schools. It was estimated that about 20 percent of the new schools each year were constructed in response to direct political intervention. In most cases, it resulted in either duplicate facilities or prevented construction of a school where it is really needed. In addition, school construction supported by politicians may be built in sites that are inconvenient or inappropriate for students and learning.18 2.3.2 Minimum Package 30. The minimum package was introduced in 2000 to address both the paucity and delay in fund transfers to schools. Often schools used to receive funds from the Center well into the school year, causing delays in the procurement of much-needed school supplies. In order to enable the school to begin instruction as soon as the school year started, the Center started distributing a set of basic school supplies. The package is distributed with considerable fanfare and the involvement of the regional delegate, NGOs (non-governmental organizations), the governor, the media, and parents. 31. There exist variations across regions in the number of school and pupils that benefit from the minimum package. In 2005, according to the PET survey, the minimum package consisted of ―(i) office supplies for teachers, (ii) didactic material for teachers, (iii) assessment material for teaching and testing pupils, (iv) sports and recreation materials, and (v) a small pharmacy/first aid box‖ (PET Survey 2005, 47). This content list was consistent with what school officials reported during field visits. The PET survey showed however some variation across regions in the number of schools that received this package, from 70 percent of schools in the East region to 100 percent in the Littoral. In both the North West and Far North, 88 percent of the schools received the package. However, 55 percent of the schools surveyed across Cameroon felt that this minimum package was not sufficient. In the Far North, the minimum package received was not commensurate with the size of enrollment in the school. The scarcity of equipment was particularly severe in one of the primary schools visited in the Far North, which had class sizes of several hundred children in the early grades. 18 For example, the team visited a school on the banks of a river that was opened under pressure from a minister. The surroundings were not safe for students and there was no place for sports or future expansion. 24 32. Moreover, there was limited evidence that the different items were available and used in the schools visited. A small amount of stationery for administration, such as registers and paper, were visible in the school office. It was notable that respondents were unable to convey the extent to which these items were integral to the functioning of the school.19 Overall, regional delegations were unable to confirm whether the packages were efficiently distributed and whether the package was adequate for the number of students enrolled in each school. 33. Overall, the “minimum package� was felt as not being responsive enough to the specific needs of each school. Indeed, providing schools with a standardized package produced and procured externally does not take into account the variation in school contexts across regions. Funds provided directly to the school based on a comprehensive budget proposal might be more effective. When preparing the budget, the abilities of the School Councils and the PTAs to supply certain items could be taken into consideration, and the funds used to procure the remaining items according to the needs and conditions of the school. 2.3.3 Financial Support for Primary and Secondary Schools 34. Similar to the minimum package, the Center transfers funds at the beginning of the school year to the département/division for distribution to schools. The PET survey (2005, 27) called this ―transferred expenditure.‖ When this policy was introduced in 2000, the amount allocated was about CFA 2,500 per student, but it has now been reduced to CFA 750 per student. Schools receive the list of items covered by this fund. In the PET survey, 11 items were included in the list (table 4). The Center revised this list, as seen in the visits to the three sample regions, and now includes only school insurance, library, cultural activities, and maintenance. There are two new items, namely, school health and performance (or incentive) bonuses. Table 4. List of school items financed by Central funds Original items Per student expenditure Per student expenditure in in 2002 (in CFA) 2009 (in CFA) 1 School insurance 100 100 2 Library 200 50 3 Monthly register 200 4 Identity cards 200 5 Cooperative 100 6 Cultural activities 100 250 7 Sports activities 300 8 Practice activities 100 9 School Council 300 10 Maintenance 400 100 11 School projects 500 New items added 12 Performance bonus - 200 13 School health - 50 Total 2500 750 19 In fact, the only clear evidence of useful and important materials received by a school was in the Far North region. These materials were provided by UNICEF. 25 Source: PET Survey 2005 and field visits. 35. The extent to which there is equity in fund transfers is not clear, especially in the Far North, where there is a significant time lag between allocations and increases in school enrollment. Per pupil expenditure is much lower in the Far North due to the increases in enrollment in basic education. During visits to schools, the team discussed the perceptions of school authorities regarding the use of these funds. Responses revealed limited awareness and hardly any control over the funds received from the Center.20 Although a distribution of funds across different categories is stipulated, school authorities gave priority to sports activities or the ―Funesco‖ (national games) organized by the Center (which suggests that the Center was monitoring expenditure on this item closely). In contrast, officials rarely mention expenditure on items important for instruction and student learning, such as library books or instructional materials. 36. It is not clear if the administrative delegations monitor the appropriate distribution and use of these funds. Regional delegations are not responsible for the efficient distribution of Center funds to primary or secondary schools: départements/divisions simply transfer the funds. Any systematic effort to closely monitor the use of these funds would be complicated by the absence of uniform procedures for the maintenance of accounts with respect to these transfers at the département/division level. This leads in some instances in errors in the amounts transferred, for example, in one of the primary schools visited, the amount received by the school was three times what the departments reported. Accounts maintained were confusing and inadequate in most of the offices visited, except for the Wouri département in the Littoral region. This département is an example of good practice relevant to other départements/divisions. The département delegate created a template that specified the items and amount received by each school (see annex III). The head teacher in each school signs this form after receiving the money. Similarly, département/division delegations take limited responsibility for monitoring and ensuring accountability for school income and expenditure. 2.4 Public Procurement and Expenditure in the Education Sector 37. Because policies and procedures differ for public procurement above and below CFA 5 million, these two areas are discussed separately. In addition, the procurement of textbooks, a significant component of school education, is included in this section. 2.4.1 Expenditure below CFA 5 Million 38. In order to limit the misuse of funds, stringent procedures are in place that prohibit the use of cash for procuring goods. The Ministry of Finance is responsible for all financial allocations and expenditures. The government of Cameroon is committed to limiting possibilities for the misuse of funds, and one way is by prohibiting cash transfers. The allocations to regional entities are notional, based on a system of credit, and stringent procedures govern all transactions. Any expense incurred that is less than CFA 5 million requires filling out a voucher (also called a ―carton�; see annex IV).21 The voucher is given to the retail store or firm, which then submits the voucher to the public treasury for 20 This was in contrast to the resources collected through the PTA, where there much more clarity in how much was collected and what was purchased with this money. 21 A new procurement code was introduced in Cameroon in 2004 that significantly improved procurement processes. This new code includes standard bidding documents, manuals of procedures, and a variety of regulatory instruments. Independent audits are also conducted at regular intervals. 26 reimbursement. Actual cash is rarely exchanged in transactions within regions. Credit managers or financial controllers in MINFI authorize expenditures. While public contract boards review contracts for expenditures above CFA 5 million, such a review is not required for expenditures below 5 million. 39. While actual cash is not exchanged, the system can be subverted by adjustments made to the costs of supplies. The Ministry of Commerce puts together estimated costs for commodities, known as ―mercurial or pricelist.‖ This list specifies the cost of all the items purchased by the government. Most of the individuals interviewed indicate that the prices are largely overstated. The unofficial line is that the quoted price includes a substantial margin for the supplier and the intermediaries involved in procuring these items. Respondents also stated that if they were given the funds, they could procure the same item two to five times cheaper than the government’s list prices. It appears that the government list prices likely allows for misuse to take place within an accepted system of public expenditure. 40. There is often distrust in the relationship between the education sector administration and the public treasury. Education managers interviewed complained about delays in the release of funds. One legitimate reason for the Treasury to deny payment is technical, such as if the financial controller does not authorize the expenditure in the regions. Other reasons include a mismatch between the purchase and the nomenclature (i.e., the credit line does not match the expenditure), and if the quoted price and the quality of the product do not correspond. According to MINFI, although these cases are rare, the public treasury is supposed to report misappropriations or fraud committed by education officials. 2.4.2 Expenditure above CFA 5 Million 41. Procurement procedures for expenditures above CFA5 million include the involvement of the regional tender board. Any procurement that is more than CFA 5 million must follow public contracting rules established by the Agency for the Regulation of Public Procurement [Agence de régulation des marchés publics]. Tender boards located at the regional and département/division levels are responsible for the bidding process and awarding contracts. A project manager oversees contract implementation. Appointment of project managers is discretionary, made by the relevant sub-committee that reviews the contract. Public works departments attached to the regional governor’s office or at the département/division level are responsible for all infrastructure construction supported by the government. The public works department advertises a request for proposals and receives financial and technical proposals for the work. Tenders must reflect the current list of prices. Proposals are rated on a scale of A to D, with A being the highest. If the costs are 25 percent above the list prices, the submission is rejected. 42. Similar to expenditure below CFA 5 million, activities above this amount are based on list prices that are far above the regular rate. The existence of national fixed prices is not satisfactory for two reasons. First, common pricing is not a cost-effective use of funds because it generates a system in which items cost more than they are worth. It does not take into account variations in prices across regions, especially the geographical factors that affect costing. For example, regions close to Nigeria, due to competitive pricing, can obtain materials and services for much lower rates. While the cost for constructing a classroom based on the list price is CFA 8,000,000, parents’ association claimed that they were able to build a classroom for approximately CFA 3,000,000. Second, because the list prices do not take into account the high cost of construction in remote areas, it becomes a disincentive to construct schools and classrooms in these areas. The unit cost will be far higher in remote areas, given a greater cost for transportation and the unavailability of construction materials. 27 43. The weak collaboration between the public works department and the head of construction in the regional delegation to can negatively affect the quality of school construction and facilitate collusive practices. Restrictions on the timing and frequency of building inspection were sometimes imposed by the public works department to the heads of construction in regional delegations. As a result, regional delegations were unable to ensure that the classrooms and schools were built according to requisite norms and guarantee the quality of the construction. In the Far North, the ―Project Logbook‖ which records all completed works detailed the low quality of buildings and how funds could be diverted in the construction of schools (annex V).22 In some instances, collusion between construction companies and the public works department was noted. Considering that the logbook is a shared document, unsatisfactory construction is either ignored or supported by the leadership. However, in the Littoral region, the head of construction was more deeply involved with the different activities and felt empowered to identify unsatisfactory construction which amounted to only about 10 percent of the projects. The coordination in the Littoral region indicates that it is possible for construction in Cameroon to be less susceptible to the diversion of funds and for the ministries to guarantee quality construction. 2.4.3 Textbook Procurement 44. Textbooks, which are a crucial component of education, are scarcely available and hardly used for educational purposes. MINEDUB does not provide textbooks to students; students have to procure textbooks on their own. The distribution of textbooks across the three regions is shown below. The availability of mathematics textbooks is alarmingly low (table 5). The slightly higher percentage of students who have textbooks in the Far North is due to textbooks supplied by UNICEF. Fields visits indicated however that these textbooks were not being used by students and were kept carefully in the head teacher’s cabinet. More students observed in classrooms in the North West appeared to have textbooks. 22 According to Ware et al. (2007), apart from project identification and design (see the section on infrastructure development in this report), irregularities in procurement can occur during advertisement, prequalification, preparation of bidding documents, bid submission, bid evaluation, post-qualification, contract award, and supervision of contract performance. Since this study did not review this list of the different stages of procurement, it is difficult to capture at what stage or process faulty construction of schools occurs. 28 Table 5. Distribution of textbooks across regions and students enrolled Far North Littoral North West Enrollment in basic education 540168 340713 346794 No. of language textbooks in the school system 78424 11482 35135 % of students with language textbooks 15% 3% 10% No. of science textbooks in the school system 54797 9491 35139 % of students with science textbooks 10% 3% 10% No. of mathematics textbooks in the school 2027 1436 849 system % of students with mathematics textbooks 0.4% 0.4% .2% Source: MINEDUB Statistical Yearbook 2007/2008. 45. The high cost of textbooks and absence of policy regarding their mandatory use in class explain in part the dearth of textbooks. First, there are no local publishers of textbooks, which undoubtedly drive up the cost of textbooks. Books are produced and printed in France for the Francophone regions and in the United Kingdom for the Anglophone regions. During the 1990s, there was a move to liberalize textbook production and establish a national printing press in Yaoundé. This project, however, was abandoned due to domestic politics, pressure from donors and publishers, and the perception that a national press would produce substandard books. Second, because textbooks are not mandatory, parents are resistant to buying them for their children. The high cost of textbooks also makes them unattractive for parents, given the competing demands on their meager resources by PTA fees, examination fees, and other contributions to the school, among others. About CFA 10,000 is required for each student in primary education to obtain all the textbooks required. The minimum package only includes textbooks for teachers and is not meant for students. Some schools have established a rental system for low-cost books (CFA 300 for the year), but the initial purchase of books, which is substantial, remains a problem. 2.5 Central Monitoring of Expenditure 46. Accountability for the funds received from the Center by the different regional levels of government comes under the responsibility of MINFI based in Yaoundé and its counterparts in the region. ―Control missions‖ fielded by MINFI visit the different levels of government to monitor whether accounts relating to budget and expenditure are consistently maintained. The missions consist of three to four individuals that visit two to three times a year. Visits are made to the regional delegation and a few départements/divisions, inspectorates/inspection d’arrondissements, and schools. During the field visits to the regions, the study team met with several control missions immersed in their work. Their primary task is to conduct internal audits and assess whether funds are spent according to the instructions given by the Center. The missions also assess construction of new schools by taking photographs, reviewing the project logbook, and talking with staff. 47. The rationale and procedures used by the control missions are not sufficient to ensure financial accountability and improve education performance. The effectiveness of these control missions is compromised for three reasons. First, the visits are not based on a well-defined random sample of schools and départements/divisions, organized over time. Control missions rarely visit 29 schools or départements/divisions that are far from the regional capital city, and often seem to visit the same delegations and schools. Therefore, the information that is collected is likely to be incomplete and skewed. Second, control mission report only to the Center. Unless the control mission reports an irregularity, schools or regional delegations do not receive a copy of the report. If there is a problem, the Superior State Control is responsible. The Superior State Control informs MINEDUB or MINESEC, and State Disciplinary Councils take action. A regular feedback loop that includes the school and regional authorities would facilitate more effective financial monitoring. Third, when the Center takes disciplinary action, only serious issues are considered. This approach limits the incentive for incremental improvements and fine-tuning of financial management at the regional level. 30 2.6 Conclusions Budget allocations and financial transfers • Strategies and processes in place for budget planning and financial allocations are inadequate. Decisions on the budget allocation to regions are made by MINFI and the Center, and regional administrative entities are not really involved in preparing budgets based on the analysis of need. The substantial contribution of parents to the school system also poses a challenge to government budget planning and equitable allocation. • Accountability for financing remains centralized with limited involvement by regional level government entities. Accountability for the funds received is to the Center rather than to the administrative level immediately above. This situation limits the financial and functional coordination between different levels of government within the region. In both the primary and secondary school levels, due to the considerable local generation of funds, school officials and communities tend to be more involved in managing and monitoring the use of funds. • Allocations for regional administration across regions are inequitable. Far North delegations are understaffed, in contrast to the Littoral region, where there was no shortage of staff. Inadequate staffing levels limit the extent to which oversight activities can be undertaken. Central financing of schools • The impact of the minimum package in terms of efficiency and targeting is unclear. Allocation of the minimum package does not take into account the capacities and needs of each school. Financial allocations to schools are earmarked for specific items, leaving little room for school level decisions for its use. • In school construction, political interference often results in wasting financial resources. Public procurement and expenditure • Expenditures must comply with government list prices that may contribute to the informal misuse of funds. Although this system of banning cash transactions limits the possibilities of misuse, more systemic diversion of funds is reported. All purchases must be made according list prices established by the Center. List prices often include wide margins and do not take into account variation in prices across regions, thereby presenting opportunities for the misuse of funds. More specifically, there is indication of collusion between the public works department and building contractors in the Far North. • The Center does not supply textbooks to schools. Visits to schools indicate a critical shortage of textbooks in classrooms. Foreign publishers dominate the textbook industry, driving up the cost, and resulting in a scarcity of textbooks. There is a need to explore alternative options for the production and printing of textbooks. Procedures for financial monitoring • Centrally defined procedures are in place to monitor budgets and expenditures. However, the mechanism and modes of such an operation are inadequate. Control missions lack rigor and comprehensiveness, due to the nature of their mandate and inadequate systematization. The impression in the field is that control missions are limited and ineffective in ensuring financial accountability across regions. 31 Chapter 3 GOVERNANCE OF SYSTEM FUNCTIONING IN EDUCATION 3.1 Teachers 48. Teacher accountability constitutes a critical area of system functioning. This section examines the effectiveness of the system of teacher recruitment, deployment and transfer, and the size and consistency in salary payments to teachers. 3.1.1 Teacher Recruitment 49. Restrictions on teachers’ recruitment and a surge in enrolments led to the widespread use of community teachers. Throughout the 1990s, there was a ban on recruiting teachers in Cameroon and, at the same time, school fees were abolished. 23 Reduced allocations and redefined priorities in primary education resulted in increased enrollment and severe teacher shortages all over the country. This situation led to the ad hoc locally-driven recruitment of teachers in both basic and secondary education. In basic education, there were three types of teachers: regular civil servant teachers hired by the Center, contract teachers hired by regional administrations, and teachers hired by the PTAs. 50. The government introduced a contract teacher program in primary education via decree in the 1990s, with a more detailed description of the program completed in 2000 . The program aimed to incorporate all non-civil servant teachers into a single group of contract teachers. In other words, locally recruited teachers, such as those hired by the PTA and contract teachers hired by regions were to eventually join the official contract-teacher cadre. A well-defined policy outlining salary scales, benefits, and career paths undergirds the contract teacher program.24 A detailed operations manual developed by MINEDUB, which is continually updated, also guides program implementation. Over the last few years, the international donor community has supported the implementation of the contract teacher program, but the number of contract teachers recruited so far (37,2000 by 2011) remains insufficient to cover the needs, and parents and regional delegations continue to recruit teachers locally. At the secondary level, two types of teachers are recruited: regular teachers that are part of the civil servant cadre, and long-term or temporary teachers hired by the regional delegations or PTAs. Temporary teachers are hired for a course or semester. 51. In both basic and secondary education, favoritism and nepotism, mainly through political interference in the recruitment of teachers, are identified as common practice. Politicians and prominent individuals in the community pressure officials to hire their relatives or friends as contract or secondary school teachers. Because of some of the recent reforms, there are indications that there is less 23 As in many other sub-Saharan countries, structural adjustment programs targeted the salary of teachers during the 1980s and 1990s. This one-dimensional approach to this issue ignored the broader policy context in which teachers functioned (Welmond 2002). 24 Several levels of promotion have been created for contract teachers and, after 10 years of service, they have a chance to join the regular civil servants cadre. The government of Cameroon gives a cash bonus to teachers in lieu of pension. Contract teachers are also receive similar benefits as regular civil servants. For example, contract teachers are allowed 18 days of leave during the school year and regular teachers 30 days. If they have children, contract teachers can also take advantage of two additional days of leave per child. If leave is not taken during the school year, contract teachers are allowed to accumulate the leave. Regular teachers, on the other hand, are not allowed to accumulate leave. 32 favoritism and nepotism in the contract teacher program for basic education. For example, public advertisement of teaching jobs and the published expectation that any candidate called for an interview must have a teaching diploma promotes more transparency in recruitment.25 Despite this, pressure to recruit specific individuals continues to be an issue. In addition to favoritism and nepotism, illegal under-the-counter payments to obtain teaching posts appear to be prevalent across regions. Respondents, however, did not identify any specific amounts for obtaining these positions. 3.1.2 Registration of Recruited Teachers 52. Complex, cumbersome, and inefficient registration processes for teachers result in significant delays in receiving the first salary which impact teachers’ performance. In order to be paid a salary by MINFI, a newly recruited civil servant or contract teacher must go through a registration process with MINFOPRA, which culminates in the assignment of a registration number. The process of registration varies between a few months and as long as three years. Teachers do not receive any remuneration during this period and their position remains in limbo. Some teachers remain at home and wait for the registration process to be completed before they begin working in the school. Others continue to teach in the expectation that their registration will be completed at anytime. PTAs often have to support these teachers until they receive their first salary payment. When these teachers do receive their salary, the sum is quite large (CFA 1,000,000–3,000,000) because it includes many months of arrears. Head teachers complain that these teachers disappear for a while after they receive this large amount from the government. Box 3: Main steps in the registration process at the MINEDUB and MINESEC � MINESEC receives the teachers’ certificates from the Normal School or pre-service educational institution. The records, which include excessive or redundant information, are forwarded to MINFOPRA, which prepares the registration file for the prime minister’s signature. After the prime minister signs, MINFOPRA issues the registration number. MINFOPRA’s double handling of the file, before and after the prime minister’s signature, is time consuming and requires a considerable amount of staff time. Furthermore, when the file is with the prime minister, MINFOPRA staff loses control of the process. � While the process described above remains in place for secondary education, MINEDUB has tried to reduce delays in the registration of newly recruited primary teachers. MINEDUB, in collaboration with the prime minister and MINFOPRA, established a single process where all cases are reviewed at the same time. Processing time for new cases is now considerably reduced. Having said this, however, a recent audit of the recruitment process (FDA 2008) highlighted differences between those recruited and those registered, indicating the need for further fine-tuning of this process. Furthermore, there were 251 cases of duplicate registration, based on a comparison of MINFOPRA and MINEDUB data. There is a risk of double payment if these cases are not identified and deleted. 25 Previously, teachers without qualifications but who had connections to people in power were recruited. 33 3.1.3 Teacher Deployment and Transfers 53. The deployment of additional teachers to the Far North region has not been sufficient to cover the large increase in enrolments. Effective service delivery in both basic and secondary education depends on the appropriate deployment of teachers across the regions. The number of teachers hired by the government in the Far North increased more than threefold, from 784 in 2006/2007 to 2,949 in 2007/2008. In spite of MINEDUB’s remarkable effort to increase the number of teachers deployed to the Far North (see figure 7), the political capital of the Littoral region drew many new recruits. Even though there is a decrease in the number students in Littoral and the average pupil-teacher ratio is 47:1, a significant number of contract teachers in 2007/2008 were sent to this region instead of the Far North. The North West region also received additional contract teachers in 2007/2008, which is to some extent valid because the average PTR is still high at 77:1. Information on the number of teachers recruited between 2006/2007 and 2007/2008 is not available for secondary education because MINESEC only began to collect secondary education statistics in 2007/2008. Attempts to examine this information at the regional level were also not successful. Figure 6. Differences in the number of teachers and students in the three regions over two years Teachers Students (hundreds) 1000 800 600 400 200 0 -200 Far North Littoral North West -400 -600 Source: MINEDUB Statistical Yearbook 2007/2008 and 2006/2007 54. Deployment through teacher transfers is also a complex and lengthy process. Deployment of government-hired (regular and contract) basic and secondary education teachers also occurs through transfers from school to school within and across regions. The Center is responsible for all deployment and transfers in both primary and secondary education. Similar to the recruitment of teachers, transfer procedures are intricate and time consuming. Primary teachers submit their requests for transfer to the inspection d’arrondissement/ inspectorate and secondary teachers to the département/division. The list moves up the administrative levels to MINEDUB and MINESEC for basic and secondary education, respectively. MINEDUB and MINESEC finalize the transfers and submit the list to MINFOPRA, which informs the regional delegations. Civil servant (regular) teachers in both basic and secondary schools can request a transfer after three years in a school. Contract teachers, on the other hand, have to remain in a school for five years. Outside the three and five year terms, teachers can request a transfer for the following reasons: (i) if he or she is the spouse of a government official who is transferred; (ii) if he or she is the spouse of a military person who is transferred; or (iii) force majeure, such as teachers finding 34 themselves in danger.26 In addition to these three situations, teachers can request a transfer due to illness and family reasons, such as marriage.27 55. Similar to recruitment, teacher deployments and transfers are influenced by vested political interests throughout Cameroon. Teachers frequently request transfers, especially in the North West and Far North regions. In the North West primary schools, 500 regular and contract teachers requested a transfer, and 175 transfers approved; in secondary schools, 190 requests, of which 125 were granted. In the Far North primary schools, 172 teachers requested transfers and 100 transfers approved; in secondary schools, 300 requests, of which 30 were granted. In the Littoral region primary schools, 20 teachers requested transfers and 30 transfers approved; in secondary schools, 19 requests, of which 25 were granted. Anecdotal evidence shows that politicians and individuals in prominent positions demand teacher transfers throughout the school year. Across the regions visited, officials stated that if he or she is the spouse of an important person, a transfer can be requested and should be granted at any time. Although officials spend considerable effort organizing a rational distribution of teachers across schools, about 30 percent of the teachers are changed at various stages by influential persons. It is also difficult to determine whether the transfers requested by teachers are in fact legitimate. For example, in the case of sickness or marriage, administrators try to do some informal investigation. However, investigations are neither thorough nor substantial due to a lack of financial resources and limited staff on site. Understanding the real situation is also difficult because personnel records of teachers are not consistently maintained or regularly updated in the regions. 56. Overall, for several reasons, deployments and transfers are often arbitrary and not based on rational requirements and system performance. First, the extent of political interference will not allow a rational and need-based deployment and transfer of teachers. Second, there is no system of forecasting future teacher requirements by analyzing teacher retirements and attrition. Third, it is difficult to predict and analyze the number of PTA-paid teachers that will be employed, due to the dependence on voluntary financial contributions and the availability of qualified personnel. 3.1.4 Teacher Work Force and Salary Payments 57. The variation in the size of the teacher workforce supported by the government results in sub-optimal class sizes and does not promote the “teachability� of the class. The distribution of government paid teachers across the country is not aligned with the differences in student enrollment across the three regions. Although the Far North has about 496,000 students, the Littoral about 150,000, and North West regions about 232,000, all three regions have the same number of civil-servant teachers (about 2,500). Because of this distribution, the level of dependency on the community and parents also 26 Force majeure can mean illness or danger as in this anecdote. A school in the north of Cameroon had five teachers. One teacher was hired by the community and the remaining four were contract teachers. The teacher hired by the community died. A member of the community decided that a contract teacher had practiced sorcery on the local teacher to have him killed. This story began to circulate in the village, creating antagonism and fury against all contract teachers. The village decided that such sorcery needed to be severely punished. The community set fire to the homes of the four contract teachers. Fortunately, the teachers rushed out of their homes in time and sought protection from the local Catholic mission. MINEDUB then arranged for the transfer of all the four contract teachers to another region. 27 Marriage is complicated, given Cameroon’s cultural context of polygamy. An important person may request a transfer for just not one wife but also for his other wives. The ministry finds itself in an awkward position in this situation and has to grant the transfer. 35 varies (figure 7).28 In the North West, PTA teachers (1,676) are about twice the number in the Littoral region (839) and, in the Far North, there are almost four times as many PTA teachers (3,120). 29 The size of the regular/contract teacher cadre and the small number of PTA teachers in the Littoral region, again, portray the political power of this region and its ability to capture more funds from the Center. It also illustrates the Center’s susceptibility to political pressure in the past decades at the expense of improving educational performance in the weaker regions in the country. Figure 7. Government (regular and contract) and PTA teachers in basic education PTA teachers Gov tchs 0 500 1000 1500 2000 2500 3000 3500 Far North North West Littoral Source: MINEDUB Statistical Yearbook 2007/2008. 58. When comparing the ratio of civil servant teachers (regular and contract) to students enrolled in each region, the inequity is even starker in secondary schools . With about 83,000 and 56,000 students in the Littoral and North West regions, respectively, the majority of teachers in secondary schools are civil servants (close to 3,400). This is in contrast to the situation in the Far North, which has nearly 72,000 students and fewer than 800 teachers in the system. This skewed distribution is also reflected at the school level in figure 8. Parents in the Far North have no other recourse but to increase the number of secondary school teachers by hiring and paying the salaries of 1,185 PTA teachers.30 Field visits also confirmed the high number of PTA teachers in the Far North (table 6). About 15 percent of teachers in schools visited in the Littoral and North West regions are supported by parents, whereas this number is over 60 percent in the school in the Far North. 28 The regular civil servant teachers in figure 8 include both the ―fonctionaires‖ and the ―contractualisés,‖ or contract, teachers in the Statistical Yearbook 2007/2008. 29 In spite of the large number of adequately trained government-supported regular/contract teachers in the Littoral region, about 193,182 students attend private schools. 30 Low enrollment in the North West requires a smaller number of PTA teachers (289). The large number of teachers (2,542) hired by the PTA in the Littoral region appears to be somewhat inefficient and needs to be further explored. 36 Figure 8. Government (regular and contract) and PTA teachers in secondary education PTA teachers Gov teachers 0 500 1000 1500 2000 2500 3000 3500 4000 Far North North West Littoral Source: MINESEC Annual Statistics 2007/2008 Table 6. PTA recruitment at the school level in secondary education Region School Total Gov’t PTA % of civil teachers teachers teachers servants North West Bambui CCAST 154 130 24 84% Littoral Lycee Joss Douala 116 99 17 85% Far North Lycee classic Maroua 61 24 37 39% Source: Field visits. 59. Different levels of remuneration for teachers that are not commensurate with differences in qualification and, more importantly, effort and performance in the classroom has a negative impact on sector performance. There is inequity and arbitrariness in the salaries paid to teachers. Regular and contract teachers hired by the Center and those hired by the regions and PTA teachers that work in basic education earn different salaries (table 7). Teachers with different pay scales could work in the same school. Differentiation in pay scales is not connected to differences either in qualifications or in the work undertaken in the classroom. Regular (non-contract) civil servant teachers earn the highest salaries and the PTA teachers the lowest. PTA teachers receive only about 30 percent of the salary received by regular civil servant teachers. In secondary schools, the teacher payment situation is similar to primary schools. Teachers hired by parents earn between CFA 35,000 and CFA 60,000 per month, while teachers hired by the government receive a minimum of about CFA 150,000 per month. 37 Table 7. Salary payments to teachers in basic education Type of teacher Salary range in CFA Above, or As a proportion of the below salary of regular civil average per servant teacher capita GDP Regular civil servant 110,000 to 150,000 per month. Above teacher Centrally supported 70,000 to 100,000 per month Below to 85% contract teacher average Regionally supported 35,000 and 65,000 per month Below 50% contract teacher PTA teacher 15,000 to 45,000 per month Below 30% Source: Field visits 60. The inability of the system to ensure consistent remuneration for teachers will have consequences in the long term on whether students acquire grade-appropriate skill and knowledge. Regular civil servant teachers generally receive their salaries on schedule. This is in contrast to how all contract teachers are paid, which is irregular and inconsistent. Field visits could not ascertain whether the payments to PTA teachers were consistent or erratic. Timely payment to PTA teachers depends, on one hand, whether the PTA strategy to persuade parents to contribute to the school is successful and, on the other hand, what are the competing demands on the funds collected. In spite of delayed or irregular salary payments, School Councils and PTAs, as well as the principals, confirmed the generally reliable attendance of both PTA and contract teachers at school. Teachers explicitly expressed their commitment to their schools and to the task of instructing students on a regular basis. One of the reasons for the contract teachers’ consistent attendance is the fear of disciplinary action that might prevent or delay future salary payments. It was also apparent that PTA teachers, in the hope of getting a government-paid position in the future, would sacrifice complaining about regularity in salary payments to maintain a good impression with the authorities. Despite this high level of commitment, the morale and institutional climate in a school that has regular civil servant teachers receiving a higher salary, contract teachers with no salary for seven months, and PTA teachers with lower and likely irregular salary payments is not likely to be conducive to student learning.31 3.2 Schools 61. Accountability for school performance is the fulcrum for achieving key educational outcomes. This section includes a discussion of the system in place for monitoring teacher and school performance, regional level monitoring of school administration, and community involvement in the school. 31 Collecting information on the variability in the non-payment or irregularity of salary payments during the school year, and the impact on improving quality and student learning, will be useful for future strategic reform in the sub-sector. 38 3.2.1 Teacher Performance 62. The performance of all administrative staff and regular civil servant teachers (not contract teachers) in both basic and secondary education is captured in what is called the “confidential report�. The confidential report is a common form for all staff in both the delegations and in schools. Two persons rate the individual on an ascending scale of 1 to 6 as per the following categories (see annex VII for more details):  Professionalism: punctuality, assiduity, sense of duty, and constant application to assigned tasks  Professional knowledge, intelligence, effectiveness, output, initiative, and organization  Personality, collaboration and relations with other staff, respect for seniority, general service to the public 63. There are several drawbacks in the confidential reports used for monitoring performanc e. First, the report is the same for all staff working in the government, regardless of the sector they belong to or the work that they do. Therefore, it does not document or evaluate achievement of tasks and targets set in education, or acknowledge accomplishments by the individual. By ignoring specific successes or failures of teachers and staff, the confidential report signals to the staff a rather confused commitment of the education system to meeting sector goals and producing desired outcomes. Second, the form is sent to MINFOPRA and is not shared or discussed with either the person being evaluated or their immediate superiors. This process does not allow opportunities for self-reflection of performance. In this sense, evaluation does not promote the specific objective of improving teachers’ performance or the general goal of better school functioning. Third, according to officials interviewed, the confidential report does not include suggestions for career development or recommendations for promotion, transfer, demotion, or sanction. Instead, confidential verbal and written reports are made directly to the minister, which influences the decision to promote or demote. This system gives undue power to people in authority who are far removed from the actual context (the school and region, and especially the teachers) and can encourage nepotism and favoritism. Mostly, it does not leave a transparent paper trail that is accessible to all those concerned. 64. Assessment tools for contract teachers are more appropriate but appear cumbersome given their limited use in practice to improve performance. The Center has set in place a rigorous and regular review of contract teachers in basic education through ―sequential forms‖ (annex VIII), which document information on teacher absenteeism, curriculum coverage, and salary payment. They must be filled out after every cycle for each contract teacher and sent to Yaoundé. While the form provides a good summary of performance, the frequency of submissions creates additional work for all levels in the system. Furthermore, as school authorities do not analyze the forms, they provide limited information about the quality of instruction. Bi-annual or annual reporting with authentic information that fully captures and certifies performance would be more appropriate and useful. There is no formal process for monitoring locally recruited contract and PTA teachers. 65. Considering the workload and small numbers of staff, the newly introduced tool to monitor teachers’ instructions in primary schools is unlikely to achieve its intended effect. In basic education, the pedagogical unit in Yaoundé, with technical support from donors, recently put in place a detailed and complex five-page form to monitor teachers’ instruction in classrooms. This ―Teacher’s Inspection Form‖ (annex IX) monitors how well teachers are using recently introduced pedagogical techniques (such as the new system of continuous student evaluation). Summary findings of this review are sent to Yaoundé. The review itself is not connected to any formal performance reviews, promotions, 39 or salary scales. A detailed evaluation form was also introduced for the inspectors in the delegation, the ―Inspection Form of Inspectors of Basic Education‖ (annex X). Examination of some of the completed forms during the field visit underscored however the challenges presented to the school and delegation staff in filling them out. Completed forms left many questions unanswered or had vague responses. Rather than entrust this evaluation to overworked and understaffed delegations, it would be far more efficient for a local university or dedicated institute to collect this information on a sample basis. 66. Table 8 summarizes the situation in the three regions regarding the performance review of teachers. There is variation and discrepancy in the instruments used for evaluating the different types of teachers in the system limiting its effectiveness. In secondary education, teacher performance monitoring at the regional level is restricted to the confidential reports described above, and there is more regulation and oversight within the school as described below Table 8. Performance reviews of teachers in primary education Type of teacher Instrument Frequency Documentation PTA teachers Informal Irregular No documentation Contract (regional) Informal Irregular No documentation teachers Contract (Central) Sequential forms After each cycle Three forms each year teachers Pedagogical review End of the year Summary documentation sent to Yaoundé Civil-servant teachers Confidential report End of the year One form per year Pedagogical review End of the year Summary documentation sent to Yaoundé Source: Field visits. 3.2.2 Sanctions and Incentives 67. The system of sanctions in place in both primary and secondary education covers major cases of misconduct and is oftentimes slow in taking any disciplinary action. Sanctions are based on excessive and obvious flouting of work regulations or behavioral rules, such as absence for an extended period of time or blatant misconduct. Implementing sanctions for long, unexcused absences takes place through a hierarchical process. The département/division delegation first sanctions the teacher, followed by the regional delegation. If this does not have any impact, it becomes the responsibility of the central government. It begins with the regional delegation sending a ―letter of discipline‖ requesting an 40 explanation from the offender. If there is no response, this request is followed by a ―letter of observation‖ demanding that the teacher or staff report for duty. If there is still no response, a letter of order is sent with a definite command to return to work. Before disciplinary action is taken by MINIFORRA and MINEDUB, such as salary cuts and finally the removal of the person from the employee list, the media is used to ask the teacher to resume work. If the teacher is removed from the employee list, it takes about two years to rescind this and to restart salary payments. 68. There is a general system of incentives in both basic and secondary education but it seems to have little impact on performance. Occasionally a teacher will receive a letter of congratulations for having organized an event or won a competition. The financial support received by primary schools from the Center (described in chapter 1) includes allocations for a performance bonus for teachers. Similarly, PTA contributions are sometimes shared between teachers as a bonus. During field visits, there was however no evidence of this bonus being awarded as an incentive to commend teachers for their performance in the classroom. The impression was that, due to the scarcity of funds, this money was being used for other purposes. Overall, any incentives associated with progress toward achieving key educational outcomes, such as increases in enrollment or improvement in learning levels, were not evident. 3.2.3 Administrative Performance 69. The main responsibilities of regional delegations as perceived by their personnel are to implement the Center directions. In basic and secondary education, regional entities of government are expected to follow the organization or process flow charts (organigrams) developed by MINEDUB and MINESEC, which list all the positions, titles and corresponding tasks and responsibilities for each administrative level. For basic education, the organigram has 10 titles, with six of these titles pertaining to Center-level positions. The seventh title in the organigram (annex VI) describes the responsibilities of the delegates at the regional département/division and inspection d’arrondissement/inspectorate levels. The overarching perception across administrative levels is that personnel consider themselves representatives of MINEDUB or MINESEC and their primary responsibility is to implement policies and programs defined by the Center.32 The importance of making a good impression with Center authorities was commonly mentioned and there was no frustration or unease expressed about the often- imprecise expectations. Officials also pay attention to activities in the organigram that are more closely monitored by the Center. For example, the maintenance of personnel records is included in the responsibilities of regional delegations. However, as described below, this was unsatisfactory due to a lack of oversight from the Center. 70. The degree to which the different levels of administration maintain and use education indicators varied significantly. Understanding the effectiveness of service delivery is dependent on the availability of comprehensive statistics for a particular education sub-sector. All the administrative levels in both basic and secondary education have possessed statistical data for the system since 2007 when the EMIS was put in place. However, there is no uniformity in data maintenance, presentation, or analysis. Three delegations in basic education in the Littoral and North West regions undertook some 32 The discussions with the regional delegations, départements/divisions, inspectorates/inspection d’arrondissements, and school personnel centered on perceptions of tasks, procedures for carrying out these tasks, and the current process of accountability to ensure that they had accomplished what was required. 41 analysis of the data, although in most cases information on pupil-teacher ratios across divisions and patterns of textbook availability, etc., were not available.33 71. Similarly comprehensive and well organized documentation on staff performance, including teachers, was rarely available locally. Effective administration is also dependent on consistent documentation and reporting on staffing levels and performance (personnel records). There is no standard classification system, format, or procedure for maintaining a database on teachers and staff. There were detailed files on teachers and staff disciplined in the département/division delegations visited. However, it was not possible for any of the delegations to present complete, well-organized, and updated performance records for all teachers, including PTA-paid and regular teachers, either at the school, inspection d’arrondissement/inspectorate, or département/division levels. Of the 16 offices visited, only about four offices maintained records of regular civil servant teachers. Even these records were unsatisfactory due to haphazard reporting, outdated and incomplete information, absence of performance reviews, and almost no records of career promotions or commendations. The standard response from officials interviewed was that MINFOPRA kept all the information. 72. Finally, the quality and accuracy of the financial information and account keeping was uneven across delegations. There was a significant lack of uniformity in account keeping and presentation of budget and expenditure data. Some of the delegations provided this information in writing and others had computerized data. Accounts observed in some of the offices were sparse and in others more detailed. For example, one of the delegations, when requested for financial data, provided six lines of expenditures, hand-written on a piece of paper. Some of the other delegations, by contrast, had three to four pages of budget and expenditure details. Similar to the documentation on staff, there was no standard classification system and no standard formats or procedures for maintaining financial information. The recently completed audit report (FDA 2008) of the procedures for managing Center hired contract teachers reiterated this situation. The report found that the system for distributing payments was a manual system of accounting that did not allow easy reconciliation of amounts received, distributed, and maintained (preserved). 73. Such variations are largely related to the limited management and IT skills of personel in some delegations, including the Far North. Most of the regional-level administrators are former teachers. They have acquired management skills either as apprentices or through brief informal bouts of training within the administration. Most of the officials would not have had more than two months of formal training during the course of their entire career in the administration. As a result, officials have limited computer skills, poor knowledge of accounting procedures, and inconsistent reporting or documentation skills. In addition, especially in the Far North, there is a lack of basic resources, such as stationery, files, computers, and even shelves to facilitate data maintenance and analysis. This is in contrast to the Littoral region, with well-stocked offices and a computer in each one. Furthermore, files and shelves were available to organize paper and documents. 33 The World Bank-supported PASE project has assisted both basic and secondary education to develop education monitoring information systems (EMIS). The development of EMIS is far more advanced in basic education than in secondary. Basic education now produces good documentation and analysis of key outcomes. A process to disseminate the findings across the country was also introduced. Statistics for secondary education, on the other hand, remain unprocessed and unanalyzed. 42 3.2.4 School Performance 74. Although head teachers in primary schools appear to possess some knowledge and commitment to oversee activities, school level monitoring is weak. Schools maintain student enrollment and attendance registers, teachers’ logbooks, financial information, and School Council logbooks. However, there is a lack of attention to detail and inconsistency in the information generated, plus a limited use of data in running the school. The system of recording teacher absence in one of the schools visited illustrates this situation. All contract teachers, PTA teachers, and regular civil servant teachers record when they arrive and leave the school in a logbook. Information in the logbook is however inconsistent and, more importantly, never summarized, resulting in a lack of data on teacher absenteeism at the end of the cycle or school year. A teacher could be absent one day a week or arrive late each day. Yet, because absence or tardiness is not added up, the implications of teacher absence on student learning is not monitored or recognized. 75. In general, secondary schools are monitored more systematically and efficiently than primary schools. Enrollment and student performance on certification exams are recorded and analyzed. There is considerable attention given to curriculum coverage, student involvement, and in- class evaluations. The département delegation noted that for the school year in progress, an average 73.4 percent of the curricula were completed. One of the delegates described how this summary score is sent to each institution, highlighting concerns or recognizing good performance. Teacher absenteeism is also more systematically monitored in secondary schools. Similar to the practice in primary schools, there is a logbook in which teachers enter the time they enter and leave the school. Unlike basic education, the logbook is first checked by ―subject masters,‖ who consistently monitor teacher and student absenteeism. This information is then presented to the deputy head teacher who checks and signs off on the logbook before sending it to the département/division delegation. Any teacher’s absence that is not justified results in disciplinary action. The département/division expects to receive information on teacher and student absenteeism and the average grades of students in the class every three to six months. 76. There is little monitoring of and accountability for the amounts generated from registration fees for examination. In primary and secondary schools, considerable funds are generated from registration fees for examinations given at school.34 One-third of these funds are sent to MINESEC in Yaoundé and two-thirds are retained to pay proctors and other staff involved. Regional delegates described in detail exactly how and where problems occur. At the administrative level, a significant number of temporary staff is hired to both administer and conduct the examinations. This introduces a large number of personnel that have no long-term accountability within the system. Staff has access to examination fees and there is a carefully worked-out protocol for accounting for these funds. Yet, it is alleged that staff can siphon off some of the money collected by not bringing the total amount to the official registry. Sanctions are in place for financial misappropriation of exam fees. For example, one teacher was disciplined for the misuse of exam funds and was demoted to a school that did not hold exams. Having said this, however, officials are fearful of imposing sanctions because the backlash can be serious. Some of the officials interviewed had received threats on their lives and property. 77. The low remuneration offered to teachers for proctoring the exams, as well as several years in arrears of paying teachers for exam duty limits the Center’s abil ity to implement sanctions. As 34 The exam fees for candidates are CFA 2,500 for the CEP, FSLC, and Common Entrance Exam; CFA 3,500 francs for the BEBC and the CAP; CFA 7,500 for GCE O/L; CFA 10,500 for the BAC; and CFA 12,500 for the GCE A/L. 43 a result, malpractices are frequent. As the proctors are not fully paid, the officials can only close their eyes to irregular practices in the conduct of examinations. Officials also acknowledge that the diversion of fees from examinations has never led to a sanction, either because the accused threatened their personal safety or because they had the support of powerful individuals in the government. At the student-level, the following malpractices were reported: i) one student can register, while another student actually writes the exam; ii) Parents bribe the examiner (the estimated price for raising scores is CFA 10,000) to improve examination results; iii) Parents pay the secretariat to increase the marks made by their son or daughter on the examinations (the estimated price is CFA 50,000 to 80,000.). Of course, at the official level, there is clear understanding that students will be dismissed if they are caught for any of the above malpractices. Yet the actual capacity to do so appears to be limited. 78. The ability of the inspectorate to monitor school performance is limited. Since accountability for performance in basic education, especially with regards to improving quality, is imperfect at the school level, the next level—the inspection d’arrondissement or inspectorate — needs to play a critical role in monitoring school performance. Divisions or départements are sub-divided and each sub- division has an inspectorate. Inspectors are expected to visit each school several times during the year and surprise visits are encouraged. However, a set number of required visits to a school is not stipulated. In practice, the estimated number of schools assigned to each inspector varies from 15 to 100 schools in the North West and 20 to 300 schools in the Littoral and Far North (see table 9 and figure 8). Inspectors who were interviewed outlined the severe constraints faced in travelling to schools. Inspectors often do not have transport and, if they do, the roads are bad. Most important, this administrative level is seriously understaffed. Inspectors list the worst schools in the inspection d’arrondissement/inspectorate, yet they confess they have never visited some of these schools. Some schools under their jurisdiction have not been visited for a whole year. Table 9. Distribution of schools and départements/divisions in the three regions Region No. of No. of schools No. of civil- No. of PTA départements/ in divisions servant teachers in teachers in divisions divisions divisions Far North 6 128 to 303 33 to 127 198 to 727 Littoral 4 73 to 632 29 to 582 121 to 227 North West 7 78 to 220 53 to 51 130 to 216 Source: MINEDUB Statistical Yearbook 2006/2007. 3.2.5 Community Participation 79. The institutional framework for community involvement in education was formalized through the establishment of School Councils and PTAs. Each School Council has 15 members, as does the PTA. The School Council and head teacher are responsible for all the decisions and activities in the school. They maintain a school cashbook, a logbook listing all transactions, and an inventory of all equipment and furniture. The PTA maintains separate accounts and expenditure records. Minutes are available for School Council and PTA meetings. Local institutions, such as the Development Union (known as Abasakum Development in the North West) and local NGOs, are also involved in the 44 decision-making and activities taking place in the school. All the primary and secondary schools visited had a School Council and a PTA. 80. School Councils and PTA tend to be involved in the financing of the schools, although the extent of their financial contribution appears to be less in the Littoral region where public resources are more abundant. The School Councils and PTAs in the North West and Far North regions are consistently involved with the school, especially for contributing financial support and overseeing the use of funds. In the North West and Far North regions, the family of each child in primary school is expected to contribute about CFA 1,500 to the PTA. In secondary school, the expectation is CFA 5,000–25,000 per student. In contrast, although parents are active in primary schools, financial support was less robust in the Littoral region. A possible explanation could be that most parents opt for private schools in this region and only parents with very low incomes send their children to public school and cannot contribute as much. However, visits to the schools did not indicate this: parents appeared to be more affluent than those in the Far North. A more plausible reason could be that parents are aware of the political standing of the Littoral region and the potential to obtain Center funds. 81. Although school fees are often used to finance legitimate school related expenditure, including teachers’ salaries and infrastructure; however parents are also sometimes requested to pay for illegal fees. School construction and teacher salary payments are big-ticket items for the PTA funds in both primary and secondary education. For example, in one of the divisions visited in the North West region, parents had built eight of the 17 secondary schools. Parents in the Far North are responsible for paying the salaries of more than 60 percent of the secondary teachers. For example, at Maroua Lycée classique (Far North), 100 percent of PTA fees go for salaries. At Douala Joss secondary school (Littoral), salaries consume 80 percent of the PTA fees. PTA funds also procure furniture, library book, computers, and lab equipment across the three regions. Oftentimes, it was noted that school fees were requested from illegitimate reasons. In secondary education, for example, head teachers enrolled students who had failed the entrance examination in 6th grade in order to obtain additional PTA funds. Also, parents were asked by the principals to pay an illegal registration fee, in the range of CFA 50,000 to 100,000, for their children to be enrolled in public secondary schools. PTAs can be in collusion with the head teachers on this issue. 82. In addition, there is significant potential for misuse of funds collected from students’ families at the school level. Limited financial oversight by the delegations and poor accounting skills at the school level further exacerbate this situation and allow diversion of funds. The per diem entitlement of PTA members was mentioned as an area where PTA funds could be misappropriated. Each PTA member can collect a ―sitting fee‖ for attending meetings, so there is a tendency to hold frequent and unnecessary meetings so that members can collect more fees. 83. Finally, the ability and commitment of School Councils and PTAs to monitor performance is extremely limited. Information related to school performance is not high on the agenda of the School Council and PTA. For instance, in one of the schools visited, mud floors in classrooms were very dry and full of dust. Students were unable to sit on the floor because of the dust. Each morning teachers and students would walk down to a stream to fetch water to pour on the ground in order to settle the dust. This exercise took about two hours, which essentially reduced the instruction time each day to about three hours. Neither the head teacher nor the PTA was concerned about the time lost for instruction and student learning. 45 3.3 Role of Extra-government Entities in Governance 84. Overall, the media plays a limited role in enhancing system functioning. The media consists of both independent and the government entities in Cameroon, and education is an important topic for both. The government-controlled media, which includes the daily Cameroon Tribune and the television channels, is often used for official communication and plays an important role in the system of sanctions for teachers. The radio summons teachers back to work or calls them to order before the government takes more drastic action, such as suspension of salaries. The independent media is somewhat autonomous and is able to report more objectively on the education system. However, in practice its impact is limited, and it rarely calls the government to account. One of the most recent achievements that the media has contributed to is the improvement in the procedures for registering new teachers through pressure to MINFOPRA. 85. Traditional authorities are still active and valued in all regions of Cameroon, however, their role in monitoring the performance of the education system is limited. These long-established local leaders, such as the Lamidos in the Far North or the Fon in the North West, retain a presence, an authority, and significant influence over their land and their people. Tribal leaders as representatives of the tribe’s ancestors operate as leaders over several thousand ―subjects.‖ There is considerable respect for the status and position that they hold. There is an awareness of the need for traditional leadership to integrate modern education with traditional culture, expectations, and behavior. However, how much traditional authorities are involved with education varies widely, but mostly, they have a limited role. They are also not involved with monitoring the government’s provision of educational services. In a few cases, especially those leaders who have had greater exposure by studying abroad, there was real interest and motivation in both supporting education and monitoring performance. However, these leaders do not have clear understanding for what they can do or where they can be effectively involved. 86. There is also variation in how government officials relate to local leaders . While they respect the traditional leaders, most officials were not sure how to motivate them to become more involved with the school system or in what ways. In the Far North, the delegate had established a more constructive relationship with local leaders. For example, in areas where girls’ enrollment and primary completion rates were low, the regional delegate combined school visits with meetings with the Lamidos and Imam in order to enlist their support for girls to attend school regularly. In the future, it will useful to explore more constructive ways in which the influence and authority of local leaders can be used to improve school education. 87. There are numerous teachers unions in Cameroon but they have little influence in terms of system accountability and, more specifically, improvement of teacher management. Konings (2005) identified two phases in the evolution of teachers unions in Cameroon. In the first phase, during the early 1990s, teachers unions were confrontational, demanding higher standards in examinations and better conditions for teachers and students to improve the quality of education. In the second phase, starting in the late 1990s, there was a shift from confrontation to co-option by the government, which began offering lucrative posts and other forms of remuneration to union members. Unions are in essence no longer autonomous entities that can play a role in improving system accountability. Most of the teachers union representatives interviewed did not give any opinions or highlight the woes of the teaching profession and the quality of education. Instead, they discussed the financial support they received from the government for their jobs and the additional remunerations received in various ways.35 35 One example of the latter is the official use of the secondary school teachers union as proctors during examinations. 46 The message communicated was that since they were now well cared for, it was no longer necessary to agitate against the education system’s limitations or press for improvements in its governance. Box 4: Prominent teacher unions include an association and two federations:  The Teachers’ Association of Cameroon (TAC) in the Anglophone region  Federation Camerounaise des Syndicats de l’Education (FECASE [Cameroon Federation of education unions]), made up of: o Cameroon Teachers’ Trade Union o Syndicat National Autonome de l’Education et de la Formation [National independent education and training union] o Organization Nationale des Enseignants du Cameroon [National organization of teachers in Cameroon] o Organisation Nationale des Enseignants d’Education Physique et Sportive [National organization of physical education and sports teachers] o Syndicat National des Enseignants du Primaire et de la Maternelle [National union of primary and kindergarten/pre-school teachers]  Federation des Syndicats de l’Enseignment et de le Recherche (FESER [Federation of education and research unions), consisting of : o Syndicat National des Enseignants du Superieur [National union of teachers in higher education] o Syndicat National Autonome de l’Enseignement Secondaire [National independent union of secondary education] o Syndicat National des Enseignants du Primaire et de la Maternelle [National union of primary and kindergarten/pre-school teachers] 47 3.4 Conclusions Teachers • Teacher recruitment: Teacher recruitment is reportedly influenced by favoritism and nepotism at the expense of expertise and standard qualifications. Although there is less outside influence in hiring of contract teachers, teacher recruitment overall is prone to favoritism and nepotism. • Teacher deployment and transfer: MINEDUB has made remarkable progress in addressing inequity in the Far North by deploying more newly recruited teachers there. However, there is still anecdotical evidence of political interference in where new teachers are deployed and transfered, especially in secondary education. To ensure a desired transfer, the use of bribes is commonplace, in addition to presenting false information especially related to illness. • Teacher workforce and salary payments: The size of the teacher workforce depends on the amount of funds raised from parents, espcially in the Far North has a significantly larger number of PTA teachers in basic and secondary education compared to the other two regions. Except for regular government teachers, payment to all other categories of teachers is erratic and uncertain. The uncertainty in salary payments and the variation in scale and tenure affect the institution’s ability to deal with teacher performance as a whole. Schools • Teacher performance: The current system for ensuring teacher accountability for instruction is weak. The work of regular civil servant teachers in basic and secondary education is evaluated via ―confidential reports,‖ which are unrelated to sector activities. Although the work of contract teachers hired by the Center for primary schools are more closely monitored, this has little impact on their performance. Finally, the existing system of sanctions and incentives appears ineffective and lacks rigor in promoting better school performance. • Administrative performance: The regions do not have the capacity nor the mandate to support accountability and monitor school performance. Documentation of education outcomes, maintenance of staff service records and financial accounting are usually weak in the regional delegations, mostly due to a lack of skills and appropriate incentives to perform these tasks adeqautely. • School performance: There is a lack of organization and consistency in the information collected and used by head teachers, reflecting their limitations in monitoring school performance, especially teacher absenteeism. Mismanagement of funds collected for examinations in schools is reported, and is partly related to poor accountability and control at the shcool level. • Community participation: A formal compact exists between the education system and the community, which is represented by the PTAs and School Councils. The financial commitment of parents in the Far North and North West regions is higher than in the Littoral region.The financial burden borne by parents leads to coercive practices by teachers and school administrators to raise revenue. The financing of big- ticket items, such as salaries, furniture, etc., are high on the agenda of PTAs and School Councils. In contrast, less importance is placed on teaching and learning. Extra-government entities • There is little support from extra-governemental entities in supporting accountability and performance in the education system. The media plays a limited role by contributing to the implementation of teacher sanctions. Local traditional leaders are yet to be involved with governance in education. Teachers unions that formerly provided a somewhat independent response to the system no longer play that role. Union members were co-opted into the government system and essentially support its policies and activities. 48 Chapter 4 MAXIMIZING GOVERNANCE IN EDUCATION 4.1 The impact of governance on education outcomes 88. Central ministries play a vital role in good governance, both in terms of planning and executing activities as well as monitoring performance. This is reflected in the differences between the statistical information available for basic and secondary education. Statistics on enrollment, transition, and teachers in basic education are better organized and streamlined, compared to what is available in secondary education. This is largely due to the positive role of the Center in both developing a statistical database and assisting regions in the collection and maintenance of information on significant outcomes in the sector. Similarly, there is a better distribution of teachers in basic education than in secondary education. The critically low number of regular civil servant teachers in the Far North in secondary education is a reflection of this unequal distribution of teachers. Again, this situation is beyond the capacities and mandate of the regional delegations and is largely the role of MINEDUB and MINESEC. 89. The structure of governance and accountability for education performance is more clearly defined in secondary than in basic education. Education performance is dependent on consistent school functioning and regular instruction. In basic education, while there is a concerted attempt to ensure school and teacher performance, the overall strategy is confusing and ineffective when it comes to making teachers accountable for quality instruction. The four types of teachers in the system and the different measures of accountability in place reflect this lack of overall strategy. Most important, the teaching and learning that is critical to improving the quality of basic education is inconsistently monitored. In secondary schools, although it may not be fully implemented, there is a clearer process for monitoring the performance of teachers. In addition, there is an emphasis on the quality of instruction and the improvement of student learning. It is likely that the smaller size of the secondary education sector makes better organization and accountability possible. In addition, the number of high-stakes examinations that certify students forces a higher level of oversight in secondary education. 90. This report highlights a number of shared strengths and weaknesses in the system of governance and accountability, and show that some of the differences uncovered may explain the variation in educational outcomes across the three regions. Table 10 shows the positive and negative aspects of governance. Aspects in red are areas that are directly attributable to the Center. The remaining aspects, under regional or local control, may be influenced by the Center, as well as by the situation within the region. The commonalities include both positive dimensions that are conducive to good governance and negative ones that constrain good governance. 49 Table 10. Commonalities in governance practices across the three regions Positive Negative • Regional offices are committed to the • Complexities of government budget instructions/mandates from the Center allocations exacerbated by the substantial • No currency is exchanged. The use of credit school level parent support for education. vouchers or “cartons� are used for all • Control missions are not sufficient to ensure financial transactions. acceptable levels of financial management • Control missions monitor regional accounts and accounting.* and expenditure on a somewhat regular basis. • Mandate for regional delegations is confused • Strategies are in place for monitoring teacher especially with regard to the governance of performance in secondary education. budgets and expenditure within the region. • Financial support from parents is substantial. • The registration process for newly recruited Communities and parents are consistently secondary school teachers is unsatisfactory. involved with the school • Inflated list prices used for procurement have the • Some accounting and monitoring of expenditure potential to support informal misuse of funds. in schools. • Absence of a monitoring strategy for the minimum package and financial transfers to schools affects (i) distribution, (ii) adequacy, and (iii) extent of use. • Weak monitoring of primary school performance is due to a dysfunctional inspection system and the lack of uniformity and consistency in the collection of school level information. • Inadequate overall strategy to monitor teacher performance in basic education leads to limited accountability for regular instruction in the classroom. • Updating and maintenance of teacher and staff service records are unsystematic and inconsistent in both basic and secondary education. • Potential for misuse of funds is generated in the context of secondary school examinations is high. • Political interference in teacher transfers seriously affects school functioning. • Lack of reliability and uneven motivation stems from different types of teachers and corresponding variation in their salaries in both basic and secondary education. Note: Text in bold is attributable to the Center. * While the new procurement code adopted in September 2004 brings procurement rules and regulations into compliance with international good practices, the public financial management system requires additional reforms to make budgets and financial reporting reliable, consistent, and substantive. 50 91. More specifically, some limitations in accountability and oversight seem to contribute to low education outcomes in the Far North. The differences between the Littoral and Far North regions are starker than those between the Far North and the North West. These dissimilarities (see table 11) help explain the poorer performance by schools in the Far North, compared to the other regions. The Far North has less administrative staff, which reduces its ability to provide adequate oversight of the system. In contrast, the additional staff and well-equipped offices of the Littoral region are more advanced and efficient. Political interference in selecting sites for schools and collusion between contractors and the public works department seriously hurts infrastructure development in the Far North. Other factors constraining the development of education in the Far North include the smaller number of regular civil servants teachers and the disinclination of teachers generally to teach in this region. This is reflected in the much larger number of transfer requests by teachers there. Although there are efforts to improve the situation in the education priority zone, it still has a shortage of teachers, especially in secondary education. Table 11. Differences in governance between the Littoral and Far North regions Far North Littoral  Administrative staff to student ratio is high -  Administrative staff to student ratio is low - one staff one staff for about 20,000 students. for about 3000 students.  Minimum package and financial transfers are  Accounting in the regional and département not commensurate with enrollment delegations is more organized.  Offices in the Far North are not well  Rational allocation of new sites for school equipped. construction.  Arbitrary allocation of new sites for school  Large number of civil servant regular teachers in both construction. primary and secondary.  Collusion in infrastructure development  Requests for transfers are low. between contractors and government officials.  Large number of requests for teacher transfers  Large number of PTA teachers in both secondary and basic education Positive: Positive discrimination in deployment of new teacher recruits in basic education to the Far North 4.2 Improving education outcomes through better governance: a roadmap 92. This study has shown that weaknesses in the governance and management can result in poor education outcomes. Improving processes and approaches that are sometimes deeply entrenched in the daily life of citizens requires time and a multipronged strategy. A range of possible strategies to improve the governance landscape of public expenditure and system functioning is presented below. 51 Pilar 1 Setting and Implementing Benchmarks and Standards for Service Delivery and School Performance • Significant standards that appear to be missing in basic education include regular attendance of teachers, consistency in the time spent on instruction (time on task), Defining standards and the availability of textbooks. for performance at all • In addition to standards at the school level, a matrix of standards for each different levels level of government will spread responsibility where it is most appropriate and creates a sense of shared governance. • Introducing structured programs and activities will allow schools and Facilitating a communities tobetter understand the standards established for service delivery. comprehensive and in- • It may demand the development of practices that better motivate school personnel depth understanding and School Councils to work together (similar to their current joint fundraising) to of these standards by reach key education outcomes. the community and • Giving predominance to performance standards and school outcomes, rather than school personnel (or in addition to) fundraising, will be a critical challenge at the school level. Providing the necessary tools, • Common templates and uniform documentation and reporting requirements for formats and training both financial and statistical data are necessary in monitoring system performance. at the school and regional levels to • Regional and département/division delegations also require basic training for promote good organizing, analyzing, storing, and using information. governance • An integrated system with clear channels for information flows, with both vertical and horizontal accountability for content, would make it easier to identify and Ensuring resolve any bottlenecks and result in more effective oversight of the system. communication • This would provide all levels of decision-making with the basis for determining / feedback loops future actions, in addition to informing budget and expenditure planning at the across the system: national level. • This flow of information would also allow local ―voices‖ and the experience of grassroots actors to influence decision-making at the Center (Andrews 2005). Implementing the • Stronger oversight is needed by the inspectorate oversight role of the inspection d’arrondissement/insp • This requires investment in personnel, transportation, and additional finances to ectorate in basic allow them to visit schools on a regular basis to ensure principal and teacher accountability. education: 52 Pilar 2 Teachers: Improving Management and Addressing Governance Issues • Improving recruitment procedures specifically in secondary education • Increase transparency in deployment and transfer procedures at both primary and secondary Ring-fencing and levels. transparency in • Other countries experience (Bogota, Columbia, Mauritania) show that three aspects are key teacher recruitment to the success of such reform: i) agreement and strict adherence to a fixed date for all and deployment transfers and deployments of existing and new teachers (before the school year begins); ii) public knowledge of the posts available and the criteria for selection; iii) only entity has the mandate for the process (Hallak and Poinsson 2007, CSR 2005) • Streamline the formats and procedures for monitoring the performance of all teachers (civil servants and contract and PTA teachers), using common measures and standards. Streamlining the • One possible option is to retain the simplicity of the form introduced by MINEDUB to monitoring of monitor its new contract teacher program, while expanding it to include more core aspects teacher of instruction. performance: • When developing new templates, the technical skills of inspectors and principals should be taken into account, otherwise reviews will be ignored, lost, or subverted with spurious information (Andrews 2005). • Comprehensive, organized, and regularly updated service records of all education-sector personnel, from the highest levels of regional delegations to the school level, would help Maintaining and identify both non-performing and well-performing staff over time. updating of • A personnel database of all administrative staff in the region could be located in regional employee service delegations. The département/division delegations could be responsible for maintaining a records: complete database of all teachers under their jurisdiction. • Such data, if analyzed, would also facilitate an understanding of the variations in compliance and their impact on improving education service delivery. • Introducing incentives for good performance is necessary, on one hand, to display the system’s commitment to standards and, on the other hand, to motivate all personnel to improve the execution of their tasks. • Graded incentives for levels of improvement and the distribution of incentives across the Instituting system will be more helpful to improve system functioning than existing incentives. incentives for good • An incentive strategy that includes salary increases and promotions but it is a complex performance: operation and its success depends on how well and how thoroughly the performance of teachers and administrative staff is monitored and documented. • The Chilean experience (Mizala et al. 2005) where incentive takes into account teacher salaries and student performance is useful but requires a reliable system of learning assessment. • The existing system of sanctions needs to be expanded to include other categories, such as Expanding the time-on-task, record keeping, etc., that are specifically tied to standards or benchmarks existing system of established for service delivery. sanctions to include work standards and • Good governance will be demonstrated when the system can respond with appropriate administrative sanctions to different levels of non-compliance. For example, teachers coming late to performance: school each day would also continue to fall behind in valuable time-on-task, so sanctions should correspond to both the behavior and its consequences. 53 Pilar 3: Equitable Distribution of Resources and Effective Monitoring of Budgets and Expenditure • Understanding in detail the different types of financial contributions made by parents and Understanding and tracking the amounts received by category throughout the school year can inform any streamlining attempt to make government financing for education more equitable and to draft more informal and formal rational budgets. costs to parents: • Streamlining and establishing transparency in the purpose and amounts received by the school, can only improve accountability across the system. • Equity and realignment in fund allocations would improve efficiency in the use of funds Equity and across regions, as well as improve performance in both high and low performing regions. realignment in fund • Taking into account MINEDUB’s deployment of newly recruited teachers to the allocations across education priority zones as an attempt to redress the neglect of the Far North, the high regions: pupil-teacher ratios indicate the need to continue and expand the strategy of allocating extra resources, especially in secondary education. • Rather than a set of miscellaneous items, providing textbooks would help improve learning. Rethinking financial • Alternatively, schools could be given an operating budget that tops up the contribution of support to schools: parents. Financial support for school operations might be reconceived in one of the types of school-based management (Barrera-Osorio et al. 2009), which nurtures autonomy, participation, and accountability • Control missions could be strengthened by introducing a system of random sample-based surprise visits planned for the whole year, which would cover the whole region. Reviewing control • Regional institutions could also be given specific responsibility for monitoring budgets missions and list and expenditures in the region. prices: • To ensure better use of public finances, it would be useful to revisit the policy of list prices. List prices could be introduced at the regional level, where it is possible to take into account the competitiveness of services and cost of commodities across a region rather than a one-size-fits-all for the country. • In the Far North, where school construction was unsatisfactory, the region could introduce a system of blacklisting contractors that provided sub-standard construction, since reporting them internally does not seem to deter unscrupulous contractors. • Public exposure in newspapers, perhaps, might get the attention of contractors with school Blacklisting construction and spur them to work without fraud. contractors: • Taking such action would require the support of the highest levels of administration, as well as traditional local leaders. PTAs can be induced to lobby for clear adherence to pre- determined construction specifications and building codes to keep teachers and students safe. 54 Pilar 4: Establishing a System of Public Transparency to Promote Good Governance • Both the media and local leaders should be utilized much more fully to push for more transparent and fuller accountability in the education sector in Cameroon. Expanding the role of • The media in Cameroon plays an important dissemination role for the government, but the media and local could do more to highlight critical issues for public debate. leaders: • Traditional leaders can be critical advocates for public accountability if they are systematically introduced to the challenges in the education sector. • Regular assessments or surveys conducted by autonomous institutions or external agencies could strengthen transparency. Conducting surveys • Such assessments include: micro-level surveys (including public expenditure tracking, and assessments to quantitative service delivery, and teacher absenteeism surveys), household community improve surveys, and learning achievement surveys (Amin et al., 2008) transparency: • Other tools that raise public perceptions of education service delivery, such as school report cards, force transparency and encourages public pressure for change. 55 ANNEXES Annexe I: organisation du système et statistiques The Basic and Secondary Education System Primary Francophone System Anglophone System Ecole Primaire - 6 ans Primary school – 7 SIL, CP/CPS,CE1&2, years CM1&2 CL1 – CL7 Exam : CEP Exam : FSLC Common Entrance Exam 1st cycle secondary CET- 4 ans CES - 4 CES-5 years CET- 4 ans 6ème -3ème ans Form 1-5, Form 1–4 Exam : 6ème -3ème Exam : GCE O Exam : BEPC Exam : Level CAP CAP 2nd cycle secondary Lycée Lycée General Secondary General général technique (2 years); Lower Secondary (3 ans) (3 ans) & Upper 6; Exam: (3 years); Form 2nde- 2nde - terminale GCE A Level 5, Lower & terminale Exam: BACC Upper 6 Exam: T Exam: GCE A BACC Public Basic Education Level 56 Public schools and Population GER in public schools teachers Region No. of No. of Girls Total Girls Total schools teachers Adamaoua 72745 144652 56258 134981 550 2055 Center 238106 482460 192054 394907 1575 9280 East 74048 151082 69746 152016 1483 2921 Far North 269715 542080 199231 495717 648 6382 Littoral 167805 335185 72314 147531 638 3991 North 148412 303089 112286 285885 814 3935 North West 179314 361451 111168 232434 920 4706 West 197264 391375 177173 366809 1172 7428 South 52943 109193 51524 108225 721 3382 South West 124163 244805 74280 151441 703 3531 Cameroon 1524515 613074 1116034 2469946 9224 47611 Teachers in Basic Education Regular Contractuel Contractualize PTA Total Adamaoua 302 124 1053 576 2055 Center 3772 434 2854 2220 9280 East 637 213 1148 923 2921 Far North 986 313 1963 3120 6382 Littoral 1783 395 974 839 3991 North 672 220 1224 1819 3935 North West 1233 669 1128 1676 4706 West 2941 193 1969 2325 7428 South 1152 213 1391 626 3382 South West 1096 892 807 736 3531 Cameroon 14574 3666 14511 14860 47611 57 Public Secondary Education Enrollment: Vocational Enrollment: General No. of Teachers schools Region Girls Total Girls Total Regular Temporary Adamaoua 1076 4279 7667 22691 57 760 346 Center 9203 26293 62925 129535 228 7891 4032 East 3265 9464 8068 19619 64 917 786 Far North 2235 7131 15918 71974 142 788 1185 Littoral 11132 25389 40738 83049 105 3490 2542 North 3039 10058 10365 39105 62 1264 872 North West 5797 16187 29535 56304 171 3415 289 West 8665 24469 68174 133763 185 4292 4277 South 3373 8726 15250 33505 108 966 715 South West 5665 13520 30700 60079 135 3388 510 Cameroon 53450 145516 289340 649624 1257 27171 15554 Annexe II : les trois régions L’Extrême-Nord La capitale de la région francophone de l’Extrême-Nord est Maroua. Cette région a une population de 2,7 millions d’habitants. Elle est frontalière avec le Tchad à l’est et avec le Nigéria à l’ouest. Elle est divisée en six départements. Exposée à des cycles de sécheresses et d’inondations, la végétation est de type savane broussailleuse au sud et savane boisée au nord. L’économie régionale est entièrement tributaire de l’agriculture et de l’élevage. La région souffre d’un certain isolement, qui est à la fois perçu et réel dans le centre, ce qui explique l’existence d’un parti politique ayant pour fief le Nord (l’Union nationale pour la démocratie et le progrès). La région se caractérise également par la présence de nombreux chefs traditionnels et religieux, ainsi qu’une importante population animiste. Le Littoral La capitale de la région francophone du Littoral est Douala. Cette région a une population d’environ 2,2 millions d’habitants. À l’exception de la Baie du Biafra, qui constitue l’une de ses lignes côtières, la 58 région du Littoral est bordée par d’autres régions du Cameroun. Elle est divisée en quatre départements. La végétation se compose de mangroves le long de la côte et de forêts autour de Douala et à l’intérieur des terres. La population est urbanisée à 85 %. L’agriculture – traditionnelle et moderne – joue un rôle crucial. Le secteur forestier est important dans la région, où sont concentrées 70 % des industries camerounaises, notamment sidérurgie, industrie chimique, exploitation du bois, bâtiment et production alimentaire. En raison de son poids économique et de sa population, Douala a une grande importance stratégique sur le plan politique. C’est généralement dans cette ville qu’éclatent les manifestations contre la politique de l’administration centrale ou l’augmentation du coût de la vie. La région compte de nombreux syndicats qui contribuent à tempérer la domination du pouvoir central. Le Nord-Ouest La capitale de la région anglophone du Nord-Ouest est Bamenda. Cette région a une une population de 1,8 million d’habitants qui la place au troisième rang des régions du Cameroun. Soixante-deux pour cent de sa population a moins de 20 ans. Le Nord-Ouest fait partie des prairies de l’Ouest. La région est divisée en sept départements. L’économie est dominée par l’agriculture, avec un important sous-secteur de l’élevage. L’industrie est embryonnaire. À l’exception de la fabrication de savon, la transformation des produits agricoles est la principale activité industrielle. L’artisanat est également très développé (menuiserie, vannerie et poterie). Le principal parti d’opposition au Cameroun, le Social Democratic Front, a une solide base de soutien dans la région et conteste souvent la domination francophone du pouvoir central. 59 Annexe III: gestion des infrastructures 60 61 Annexe IV: exemple de « carton » du Ministère des Finances 62 Annexe V: gestion des données dans la délégation départementale du Wouri 63 64 65 66 Annexe VI: Organigramme des services déconcentrés De la Délégation régional de l’Education de Base Article 76 (1) Placée sous l’autorité d’un délègue régional las délégation provinciale de l’éducation de base est chargée : De la coordination et de l’animation, a l’échelon de la Province des activités pédagogiques des Enseignements Primaire et Maternel De l’application des programmes et méthodes d’enseignement définis par le ministère Du suivi de la programmation et de l’organisation de la formation continue des personnels relevant de son ressort de compétence en liaison avec la direction des ressources humaines De la préparation des actes relatifs a l’affectation et a la mutation des personnels de son ressort de compétence ainsi que de leur évaluation De la nomination des directeurs d’écoles primaire et maternelles âpres visa du ministre d l’éducation de base De la signature et de la délivrance des diplômes du certificat d’études primaires et du first school leaving certificate. De la nomination des présidentes de jury des examens relevant de sa compétence De la constitution des listes des correcteurs des examens relevant de sa compétence De la sensibilisation de tous les partenaires a l’importance de la communauté éducative (2) Elle comprend Le service de l’accueil du courrier de liaison et de la traduction Le service des normes et de l’évaluation des apprenants Les inspections pédagogiques provinciales La sous direction des affaires générales Le service de la carte scolaire de l’orientation-conseil et des activités post et périscolaires De la Délégation Départementale de l’Education de Base Article 89 (1) Placée sous l’autorité d’un délègue départemental la délégation départementale de l’éducation de base est chargée : Du suivi de l’application des programmes et des méthodes d’enseignement De la simulation des actions propres a assuré l’enracinement et le rayonnement de l’école dans son milieu Du suivi des actions de maintenance et d’entretien des bâtiments et des équipements scalaires publics De la centralisation des besoins de formation De l’élaboration des plans de formation continue du personnel De la gestion pédagogique administrative et financière des personnels de l’enseignement primaire et maternel de son ressort due compétence De la synthèse des propositions de nomination des directeurs d’écoles de son ressort de compétence De la gestion matérielle des examens et des concours au niveau du département 67 De la délivrance des attestations de réussite au certificat d’études primaires et au first School Leaving Certificate. (2) Le Délègue Départemental est assiste de deux Conseillers Pédagogiques (3) La Délégation Départementale de l’Education de Base comprend Le Service des Affaires Administratives et Financières Le Service des Statistiques de l’orientation conseil et des activités post et préscolaire De l’Inspection D’Arrondissement ou de District de l’Education de Base Article 92 (1) Placée sous l’autorité D’un inspecteur, l’Inspection D’Arrondissement ou de District est chargée De l’identification et de la formulation des besoins de l’arrondissement ou du District en écoles et en personnel De la tenue de la carte scolaire de l’Arrondissement ou du District et du fichier du personnel enseignant relevant de son autorité De l’inspection administrative et pédagogique des écoles ou groupes scolaires relevant de son autorité De l’organisation matérielle des examens et concours relevant de sa compétence Du suivi de la sante des élèves et enseignants de sa circonscription En relation avec les inspections Medico scolaires provinciales et le formations sanitaires locales De l’organisation et du suivi des activités post et périscolaires de sa circonscription De l’inspection de l’assistance et du conseil des directeurs d’école et du personnel enseignant de son ressort De l’évaluation des personnels relevant de son autorité De élaboration d’une liste d’aptitude aux fonctions de directeur d’école De la proposition de nomination aux fonctions de directeur d’école de son ressort de compétence De l’analyse des besoins de formation de ses personnels et de la transmission des résultats au délègue départemental. (2)Elle comprend Le bureau des affaires pédagogiques et des examens Le bureau des affaires générales Le bureau de l’orientation-conseil et de la statistique Le bureau de la sante e des activités post et périscolaire 68 Annexe VII: exemple de rapport confidentiel sur un enseignant 69 70 71 72 Annexe VIII : fiche de suivi séquentiel des enseignants (MINEDUB) 73 Annexe IX : rapport d’inspection (MINEDUB) 74 75 76 77 78 Annexe X : rapport pour les inspecteurs (MINEDUB) 79 80 81 82 83 84 85 86 87 88 89 Annexe XI : restitution de l’étude A l’issue de cette étude, a été proposé un dialogue sectoriel entre la Banque mondiale, auteur du rapport, les ministères en charge de l’éducation et de son administration au Cameroun, ainsi que des représentants de la société civile. Ce processus a consisté en la mise en place d’ateliers régionaux dans deux des trois régions visitées par l’étude (Nord-Ouest et Extrême-Nord), et en l’organisation d’une table ronde nationale à Yaoundé. L’atelier de Maroura (Extrême-Nord) a réuni 56 personnes le 25 Janvier 2011. L’atelier de Bamenda (Nord-Ouest) a réuni 68 participants le 28 Janvier 2011. Enfin, la table ronde nationale à Yaoundé a réuni 86 participants le 1er Février 2011. Ce processus de restitution a eu pour objectif, en plus de la publication des analyses et des recommandations du rapport, la définition d’un plan d’action. De manière plus précise, les objectifs poursuivis étaient les suivants :  présenter les conclusions de l’étude à une audience large rassemblant les responsables du secteur éducatif aux niveaux central et déconcentré ainsi que les membres de la communauté éducative et de la société civile ;  recueillir les réactions des participants sur des propositions de réformes, et identifier un nombre restreint d’activités concrètes qui pourraient être mises en œuvre au niveau central et local ;  aboutir au niveau local à l’établissement d’un plan d’action qui serait présenté aux autorités centrales du secteur pour discussion et validation au cours de la table ronde de Yaoundé. Les ateliers régionaux ont réuni : - Gouverneurs et préfet séants - Délégués Régionaux du MINEDUB, MINESEC, MINFI, MINFOPRA, MINEPAT - Parlementaires locaux - Représentants de la société civile locale, - Représentants des Associations de Parents d’Elèves locales, - Représentants des syndicats d’enseignants locaux, - Représentants locaux de l’association des maires (CVUC) - Chefs traditionnels. La Table Ronde nationale à Yaoundé a réuni : - MINEDUB, MINESEC, MINFI, MINFOPRA, MINEPAT - Membres du Parlement impliqués sur le secteur Education - Représentants à Yaoundé des services déconcentrés du MINEDUB, MINESEC, MINFI, MINFOPRA, MINEPAT - Représentants de la société civile au niveau national, - Représentants des Association de Parents d’Elèves au niveau national, - Représentants nationaux des syndicats d’enseignants, - Représentants nationaux de l’association des Maires (CVUC) 90 Bilan des ateliers régionaux: Le rapport a été accueilli de manière globalement positive. En effet, les problématiques traitées dans le rapport, issues d’un dialogue qualitatif approfondi avec des acteurs du terrain, font écho aux préoccupations rencontrées au quotidien par les usagers et les personnels du système éducatif camerounais. Toutefois, certains représentants des ministères ont fait remarquer le fait qu’une étude de ce type, si elle permettait de pointer des disfonctionnements ponctuels, ne saurait permettre de généraliser l’existence de ces dysfonctionnements. Lors des ateliers régionaux, ont été discutés de manière ouverte les différents points clés mentionnés par l’étude. La gestion et l’évaluation du travail des enseignants s’est révélée être une préoccupation récurrente des participants. Qu’il s’agisse des « maîtres des parents » au statut jugé précaire, des nouveaux contractualisés ou des fonctionnaires, les participants ont fait remarquer que le suivi de la carrière et de la qualité du travail des professeurs (absentéisme notamment) souffrent parfois de lacunes préjudiciables à la qualité du service d’éducation. Cela étant, les participants reconnai ssent la difficulté d’une répartition optimale des enseignants, eu égard aux contextes difficiles, en particulier dans les zones rurales isolées. La prise en compte d’autres facteurs devient alors nécessaire, tels que les conditions de vie, le mode de recrutement (question par exemple de la forte féminisation du métier d’enseignant, en particulier dans le primaire), ou l’environnement social et culturel dans lequel évolue l’enseignant. Le rôle des APE (Associations de Parents d’Elèves) a été largement dis cuté, et a été posée régulièrement la question de l’effectivité de leur pouvoir. Notamment, la question de l’accès à l’information a été jugée essentielle sur ce thème, en vue d’un meilleur suivi des dépenses, des activités, et des performances d’un établissement scolaire. La question du paquet minimum a également fait l’objet de débats . Si de nombreux intervenants s’accordent à trouver cette dotation utile, beaucoup d’autres jugent que la manière dont sa distribution est organisée ne garantit pas son efficacité. Des suggestions ont été faites pour son amélioration. En revanche, il a été noté que le paquet minimum ne doit son existence qu’à la faiblesse des dotations financières directes aux écoles. En ce sens, la question de son remplacement par une allocation budgétaire aux établissements a été posée par des représentants d’établissements se disant sous-financés. De manière spécifique, à l’issue des ateliers régionaux, 3 thèmes de discussion ont été retenus pour guider les débats et travaux de la table ronde à Yaoundé : i) Le management des enseignants ii) La gestion du paquet minimum iii) L’implication des communautés dans l’éducation Bilan de la table ronde nationale:  Les Ministres présents ont promis l’adoption d’actions visant à améliorer la gouvernance dans le système éducatif Camerounais. 91  les Ministres présents et les représentants de la Banque mondiale ont exprimé le souhait de mener ces discussions à des actions plus concrètes sur le terrain qui contribueraient à améliorer de façon significative, la gouvernance dans le système éducatif Camerounais.  Un plan d’action faisant suite aux ateliers a été mis en place (annexe XII) Annexe XII : proposition de plan d’action faisant suite aux ateliers 92 93 BIBLIOGRAPHY Andrews, Mathew, and Shah, Anwar. 2005. Toward Citizen-Centered Local-Level Budgets in Developing Countries. 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