96487 v1 Ukraine Recovery and Peacebuilding Assessment ANALYSIS OF CRISIS IMPACTS AND NEEDS IN EASTERN UKRAINE Volume I: SYNTHESIS REPORT MARCH 31, 2015 Ukraine Recovery and Peacebuilding Assessment ANALYSIS OF CRISIS IMPACTS AND NEEDS IN EASTERN UKRAINE Volume I: SYNTHESIS REPORT March 2015 © 2015 International Bank for Reconstruction and Development / The World Bank 1818 H Street NW Washington DC 20433 Telephone: 202-473-1000 Internet: www.worldbank.org Delegation of the European Union to Ukraine 101 Volodymyrska St. Kyiv, 01033 Ukraine Telephone: +380 (44) 390 8010 Internet: www.eeas.europa.eu/delegations/ukraine/ United Nations — Ukraine 1 Klovsky Uzviz, Kyiv 01021, Ukraine Telephone: +380 44 2539363 Internet: www.un.org.ua This Recovery and Peacebuilding Assessment (RPA) report for Eastern Ukraine is a collabora¬tive product authored jointly by staff of the European Union (EU), the United Nations (UN), and The World Bank. Acknowledging the institutions’ different mandates and areas of expertise, the find- ings, conclusions, and recommendations expressed in the RPA do not necessarily constitute the views or formal recommendations of the EU, UN, or The World Bank on all issues, nor do they reflect the views of the governing bodies of these institutions or their member states. It is also recognized that due to different mandates not all activities set forth or proposed in the report will be shared by or engaged in by all the collaborating institutions, and it is further understood that each institution will carry out or be engaged with any such activities in accordance with its mandate, and operational policies and procedures. The European Union (EU), the United Nations (UN), and The World Bank do not guarantee the ac- curacy of the data included in this work. The boundaries, colors, denominations, and other infor- mation shown on any map in this work do not imply any judgment on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. Rights and Permissions The material in this work is subject to copyright. Because The European Union (EU), the United Nations (UN), and the World Bank encourage dissemination of their knowledge, this work may be reproduced, in whole or in part, for noncommercial purposes as long as full attribution to this work is given. Any queries on rights and licenses, including subsidiary rights, should be addressed to the Pub- lishing and Knowledge Division, The World Bank Group, 1818 H Street NW, Washington, DC 20433, USA; fax: 202-522-2625; e-mail: pubrights@worldbank.org. Photo Credits: Amnon Gutman Cover Design and Text Layout: Duina Reyes-Bakovic ACKNOWLEDGMENTS T he Eastern Ukraine Recovery and Peacebuilding Assessment (RPA) was carried out jointly by the European Union, the United Nations,1 and the World Bank Group, and with the lead- ership and participation of the Government of Ukraine (GoU). The leadership provided by senior government officials was essential, among them H.E. Mr. Volody- myr Hroisman, Chairman of the Verkhovna Rada; H.E. Mr. Gennadii Zubko, Vice Prime Minister and Minister of Regional Development, Construction and Municipal Economy; Mr. Volodymyr Kistion, First Deputy Minister, Ministry of Regional Development, Construction, Housing and Communal Services; Mr. Roman Chuprynenko, Deputy Minister for European Integration, Ministry of Regional Development, Construction, Housing and Communal Services; and Mr. Miroslav Koshelyuk, Deputy Minister, Ministry of Regional Development, Construction, Housing and Communal Services. The following ministries and administrations provided invaluable inputs: Ministry of Economic Development and Trade, Ministry of Social Policy, Ministry of Finance, Ministry of Foreign Affairs, Ministry of Infrastructure, Ministry of Energy and Coal Industry, Ministry of Health, Ministry of Justice, Secretariat of Cabinet of Ministries, State Employment Service, State Administration of Railway Transport—Ukrzaliznytsia, State Enterprise of Postal Communication—Ukrposhta, State Emergency Service, Department of International Cooperation, Department of the Parliament cases and appeals, Zaporizhzhia Oblast Administration, Donetsk Oblast Administration, Luhansk Oblast Administration, Kharkiv Oblast Administration, and Dnipropetrovsk Oblast Administration. The strong support and the contributions of the many different national stakeholders was remarkable. The dedication of the RPA team from the three institutions was exceptional. The efforts of all made this report possible. 1  UNDP, UNICEF, UNFPA, WHO, UNEP, UN Women, UNHCR, UNOCHA, IOM, ILO, OHCHR. Volume I: iii SYNTHESIS REPORT TABLE OF CONTENTS Acknowledgments........................................................................................... iii Acronyms and Abbreviations.......................................................................... 1 Executive Summary......................................................................................... 3 Context........................................................................................................................................................................... 3 Main Findings............................................................................................................................................................. 5 Institutional Arrangements.................................................................................................................................. 7 Financing....................................................................................................................................................................... 8 In Conclusion............................................................................................................................................................... 8 Chapter I: RATIONALE AND SCOPE.............................................................................. 9 1.0 Introduction........................................................................................................................................................ 9 2.0 RPA Goal and Vision......................................................................................................................................... 9 3.0 Overview of the RPA Process.................................................................................................................... 11 4.0 Limitations ....................................................................................................................................................... 15 5.0 Risks..................................................................................................................................................................... 16 Chapter II: CONTEXT ANALYSIS...................................................................................17 6.0 Political and Security Developments in 2014: Backdrop to the Conflict .............................. 17 7.0 External and Internal Factors Underpinning the Situation......................................................... 19 8.0 Population Displacement........................................................................................................................... 21 Chapter III: OVERVIEW OF RECOVERY AND PEACEBUILDING PRIORITIES FOR EASTERN UKRAINE............................................................................................. 23 9.0 Proposed Approach to Identifying Recovery and Peacebuilding Priorities...................... 23 10.0 Underlying Principles and Considerations...................................................................................... 24 11.0 Prioritization and Sequencing............................................................................................................... 25 12.0 Transversal Issues...................................................................................................................................... 25 Chapter IV: SUMMARY OF RPA STRATEGIC COMPONENTS........................................ 27 13.0 Strategic Component 1: Restore Critical Infrastructure and Social Services.................... 27 14.0 Strategic Component 2: Promote Economic Recovery............................................................... 30 15.0 Strategic Component 3: Strengthen Social Resilience, Peacebuilding, and Community Security..................................................................................................................................... 33 Chapter V: TRANSVERSAL ISSUES AND PRIORITIES................................................... 40 16.0 Population Displacement......................................................................................................................... 40 17.0 Strengthening Local Governance in Recovery Efforts................................................................. 44 18.0 Gender.............................................................................................................................................................. 46 19.0 Human Rights............................................................................................................................................... 47 Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine iv Chapter VI: INSTITUTIONAL ARRANGEMENTS........................................................... 48 20.0 Institutional Framework ......................................................................................................................... 48 21.0 Process for Periodic Review and Updating...................................................................................... 50 22.0 Monitoring and Evaluation..................................................................................................................... 51 Chapter VII: FINANCING STRATEGY AND MODALITIES.............................................. 52 23.0 Principles........................................................................................................................................................ 52 24.0 Objectives and Core Considerations................................................................................................... 52 25.0 Components of the Financing Strategy.............................................................................................. 53 Annex I: RPA Strategic Results Framework.............................................................. 58 Draft Results Framework...............................................................................62 List of Figures Figure 1. Major thematic areas of the RPA ................................................................................................. 13 Figure 2. Total number of IDPs in Ukraine as of February 2, 2015, including Crimea ............ 40 Figure 3. Concepts and methodology applied to define the financing strategy ......................... 54 Figure 4. The palette of financing instruments in support of RPA priorities .............................. 57 List of Tables Table 1. Geographic focus of RPA Phase I.................................................................................................... 14 Table 2. Infrastructure and social services, Total estimated damages............................................ 27 Table 3. Infrastructure and social services—Recommended interventions and associated costs....................................................................................................................................................... 29 Table 4. Economic recovery—Recommended interventions and associated costs .................. 32 Table 5. Social resilience, peacebuilding, and community security—Recommended interventions and associated costs ............................................................................................................ 35 Table 6. Estimated aggregate recovery needs............................................................................................ 54 Volume I: v SYNTHESIS REPORT UKRAINE Conflict & Displacement in Eastern Ukraine (February 2015) Data Sources: UNHR, UN OCHA, State Emergency Service of Ukraine, Ukrainian Ministry of Social Policy. Creative Commons by Niele, (CC BY-SA 4.0). Updated by HCPUNXKID ACRONYMS AND ABBREVIATIONS BBBS Building Back Better and Smarter CSO civil society organization CBO community-based organization CRWP Crisis Response Works Programme DDR disarmament, demobilization and reintegration DRP Donbas Recovery Programme EB executive board EBRD European Bank for Reconstruction and Development FDI foreign direct investment GoU Government of Ukraine IDP internally displaced person IFI international financial institution ILO International Labour Organization IOM International Organization for Migration MoH Ministry of Health MoJ Ministry of Justice MRE mine risk education MSP Ministry of Social Policy M&E monitoring and evaluation NBU National Bank of Ukraine NGO nongovernmental organization OHCHR Office of the High Commissioner for Human Rights OO Ombudsperson’s Office OSCE Organization for Security and Co-operation in Europe PB policy board Volume I: 1 SYNTHESIS REPORT PCEA Post-Conflict Environmental Assessment PIU project implementation unit PCNA Post-Conflict Needs Assessment PTSD posttraumatic stress disorder RPA Recovery and Peacebuilding Assessment SGBV sexual and gender-based violence SME small and medium enterprise SEA Strategic Environmental Assessment SES State Emergency Service SRP Strategic Response Plan SRF Strategic Results Framework UN United Nations UNDP United Nations Development Programme UNEP United Nations Environment Programme UNFPA United Nations Population Fund UNHCR United Nations High Commissioner for Refugees UNICEF United Nations Children’s Fund UNOCHA United Nations Office for the Coordination of Humanitarian Affairs UXO unexploded ordnance WBG World Bank Group WHO World Health Organization Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 2 EXECUTIVE SUMMARY Context 1. Ukraine is currently experiencing a period of instability and insecurity. Large-scale demonstrations in Kyiv in late 2013 led to a change in government in February 2014. Early presidential elections were held in May 2014 and early Parliamentary elections in November 2014. Following the developments in Crimea, the UN General Assembly adopted Resolution 68/262 on 27 March 2014 which states that it: “[...] 5.  Underscores that the referendum held in the Autonomous Republic of Crimea and the city of Sevastopol on 16 March 2014, having no validity, cannot form the basis for any altera- tion of the status of the Autonomous Republic of Crimea or of the city of Sevastopol; Calls upon all States, international organizations and specialized agencies not to recognize any alteration of the status of the Autonomous Republic of Crimea and the city of Sevastopol on the basis of the above-mentioned referendum and to refrain from any action or dealing that might be interpreted as recognizing any such altered status.”2 In the spring of 2014, conflict erupted in the eastern oblasts of Donetsk and Luhansk—known as the Donbas—where pro-Russian separatists took control over parts of the two oblasts. Despite the existence of a peace agreement (the Minsk Protocol of September 2014) and the renewal of its cease-fire provisions in February 2015, the likely outcome of this conflict re- mains uncertain. 2. The conflict has had a significant and detrimental impact on human welfare, and on social and economic conditions generally. Of some 5.2 million people in the Donbas, at least 3.9 million have been directly affected by the conflict. In addition, the three adjoining oblasts of Zaporizhzhia, Dnipropetrovsk, and Kharkiv have been particularly affected by eco- nomic disruption and a heavy influx of internally displaced persons (IDPs). As of late Febru- ary there were a reported 7,000 deaths (including military personnel), some 18,000 wound- ed, and more than 1.6 million people displaced both internally and outside of Ukraine. Prior to the conflict, the Donbas region had already faced significant long-term challenges related to poverty, demography, and its economic structure. Many of the country’s key heavy indus- tries that are located in the Donbas have experienced long-standing decline and have been further damaged by the conflict and trade disputes. The situation is likely to be compounded by the significant loss of services, shelter, and livelihoods associated with the conflict, which poses even more acute risks for the population’s well-being. The conflict has also significantly deteriorated levels of social cohesion, trust, and cooperation throughout the country, which were already eroded from years of divergent and politically charged narratives about history, language, and patriotism. 2  On March 27, 2014, the UN General Assembly passed Resolution 68/262 stating that the referenda had “no validity” and “can- not form the basis for any alteration of the status of the Autonomous Republic of Crimea or the city of Sevastopol” (see http://www. un.org/en/ga/search/view_doc.asp?symbol=A/RES/68/262).  Volume I: 3 SYNTHESIS REPORT 3. The Government of Ukraine (GoU) and its partners recognize the need to urgently ad- dress reconstruction, economic recovery, and peacebuilding needs in areas affected both directly and indirectly by the conflict. In mid-2014, the government requested tech- nical assistance and financial support from the international community to assess and plan priority recovery and peacebuilding efforts in the conflict-affected regions of eastern Ukraine. Following a joint EU, UN, and WBG scoping mission to Ukraine that took place between Sep- tember 29 and October 3, 2014, the three institutions agreed to organize an assessment of recovery and peacebuilding needs. The Eastern Ukraine Recovery and Peacebuilding Assess- ment (RPA) was launched in October 2014 as a two-stage process. In view of the continuing conflict, it was decided to undertake an initial rapid assessment, covering areas under gov- ernment control that would provide an analytical and programmatic baseline for recovery ef- forts, identify urgent interventions, and provide a basis for scaling up the responses as needs evolve on the ground. As such, these findings should be considered as a snapshot in time. In particular, the assessment of infrastructure damage is limited to the damage that occurred prior to November 2014. Furthermore, the number of registered IDPs—used as a reference to estimate their needs—corresponds to official government estimates as of February 2015. 4. The RPA is therefore an assessment undertaken in a context of ongoing crisis. The con- flict could escalate and expand, become “frozen,” or be settled through diplomacy. The first two scenarios would aggravate the distress of people in eastern Ukraine, and likely lead to additional waves of displacement. Moreover, failure to address the severe human welfare and development concerns will very likely worsen the conflict. This would have serious implica- tions, including increasing vulnerability and eroding confidence in the state. As social cohesion continues to deteriorate and worsening socioeconomic conditions cause further tensions, it is essential that key high-priority recommendations be initiated as soon as possible, irrespec- tive of the cessation or continuation of armed conflict. Doing so will also lay the foundation to effectively implement other aspects of recovery, such as rehabilitating infrastructure, restor- ing social services, and revitalizing economic activity. Without reconciliation—between dif- ferent members of the community, between different communities, and between citizens and authorities—lasting peace and recovery are unlikely to be achieved. 5. The RPA looks beyond immediate humanitarian needs to assess the conflict’s impact and identify key priorities for recovery and building peace. In light of the ongoing crisis, the RPA focuses on improving human welfare, particularly of the displaced and their host communities, and avoiding the further exacerbation of conflict drivers. Geographically, the RPA focuses on conflict-affected areas under government control in Donetsk and Luhansk, as well as the three adjoining oblasts of Zaporizhzhia, Dnipropetrovsk, and Kharkiv. Certain supportive national-level initiatives are also recommended. The report’s recommendations provide an initial framework for initiatives that focus on short- to medium-term results. This framework will also help the government and the international community to update, pri- oritize, and sequence recovery interventions on a regular basis as the situation evolves. Fur- thermore, the recommendations provide positive precedents for future reforms in the areas of economic policy, governance, and social services. The first phase of the RPA will lay the groundwork for a second phase that supports the development of a longer-term and compre- hensive recovery and peacebuilding strategy, when conditions allow. 6. Phase 1 of the RPA report (which is presented in two volumes) is anchored in three major thematic components: (i) restoring critical infrastructure and services; (ii) improv- ing economic livelihoods; and (iii) strengthening social resilience and initiating reconcilia- Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 4 tion and peacebuilding. Volume I provides an overview of the results of the assessment, key findings, and recommended interventions over a two-year period, in the form of a synthesis report. Volume II provides the detailed assessment reports for each of the three components. 7. The RPA’s three thematic components have been designed to be mutually complemen- tary and strategically synchronous. For example, the rehabilitation and reconstruction of damaged infrastructure in Component 1 will provide opportunities to introduce labor-in- tensive construction technologies. This links with the recommendation in Component 2 to jump-start local employment by reconstructing district and community infrastructure. The RPA also provides concrete activities for host communities and IDPs to collaborate in meeting urgent needs, which helps break down prejudice and builds trust (Component 3). Similarly, key transversal issues—internal displacement, local governance and implementation capac- ity, gender, and human rights—are integrated across components. Criteria are suggested to support the prioritization of those recommendations that require immediate attention, either because of their urgency or because of their critical importance as foundations for recovery and peacebuilding. The report strongly recommends that, as much as possible, responsibility for the design and implementation of activities be delegated downward to subnational levels and involve all major stakeholders at the local level. Main Findings 8. Initial estimates of recovery, reconstruction, and peacebuilding financing needs total some US$1.52 billion,3 as outlined below. 9. Total recovery needs for the infrastructure and social services component are estimat- ed at US$ 1.26 billion. The sustainable restoration and improvement of infrastructure and social services holds the key to normalizing and stabilizing society in the crisis-affected areas, and to creating conditions for IDP return and repatriation. Efficient and effective recovery of infrastructure and service delivery will not only ameliorate the affected populations’ suf- fering, but will also help restore citizens’ trust in the state. In addition to “brick-and-mortar” damage to infrastructure, the loss of equipment, the exodus of employees, and a drop in staff skills and capacity in the directly affected regions are other challenges that need to be ad- dressed. 10. Ensuring satisfactory provision of social services in indirectly affected areas is compli- cated by the influx of displaced populations. For example, preschools are fast approaching enrollment capacity; the road network is suffering from increased usage; and sewage sys- tems need to handle increased loads due to a steady influx of IDPs in various raions. Needs are greatest in the transport, health, and energy sectors, at US$558 million, US$184 million, and US$79 million respectively. Needs estimates build upon the damages reported to infra- structure to additionally: (i) reconstruct impacted infrastructure to improved standards (the “building back better and smarter” principle); (ii) restore service delivery to individuals re- siding in Donetsk and Luhansk, and replace facilities; and (iii) provide social services to indi- viduals displaced as a result of the conflict. 3  Estimated reconstruction costs may continue to rise as needs are further assessed. Volume I: 5 SYNTHESIS REPORT Recovery Needs at a Glance   US$ (millions) Infrastructure and Social Services 1,257.7   Health 184.2   Education 9.7   Social welfare 329.4   Energy 78.9   Transport 558.2   Water and sanitation 40.1   Environment 30.0   Public buildings and housing 27.2 Economic Recovery  135.5   Employment 40.0   Productive capacities and livelihoods 33.0   Local economic planning 7.5   SMEs and private sector 30.0   Financial services 25.0 Social Resilience, Peacebuilding, and Community Security  126.8   Understand vulnerability, risk, and social cohesion 2.5   Promote social cohesion and trust building 19.7   Promote a culture of tolerance through dialogue 11.4   Protect conflict-affected populations 5.8 Promote access to justice 8.1 Provide legal assistance 6.6 Offer psychosocial support 28.4 Restore community security 23.9 Prepare for Disarmament, Demobilization and Reintegration (DDR) 20.4 Total 1,520.0 11. Total recovery needs for the economic recovery component are estimated at US$135.5 million. Ukraine’s current trade dispute with Russia, coupled with damage and disruptions associated with the conflict, have had significant economic implications for the Donbas. In the first 11 months of 2014, exports from Donetsk oblast dropped by almost 30 percent and by 43 percent from Luhansk oblast, compared to the same period of previous year. During Janu- ary–September 2014, metal export to Russia declined by 28 percent compared to a year ear- lier, with the share to Russia declining to 10 percent of total metal exports from 14 percent in 2013. As a consequence of direct and indirect impacts, small and medium enterprises (SMEs) decreased their economic activities by 80–90 percent, leading to a similar percentage of jobs lost. This situation has resulted in the widespread disruption of economic activity, loss of live- lihoods and employment, and a deteriorating macroeconomic environment. In this context, this report proposes a multi-track approach to economic recovery to reduce the vulnerabil- Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 6 ity of conflict-affected populations and increase societal resilience. This approach consists of generating short-term employment opportunities, improving productive capacities and liveli- hood options, strengthening local economic planning, stimulating SMEs and the private sec- tor, and facilitating provision of financial services. Collaboration between local governments, civil society, and the remaining private sector will be essential to address key bottlenecks, rebuild the local economy, and restore social trust. 12. Total recovery needs for the social resilience, peacebuilding, and community security component are estimated at US$126.8 million. The ongoing conflict in eastern Ukraine has had a direct and highly negative impact on social cohesion, resilience, livelihoods, community security, and the rule of law. Displacement, fear, and diminishing levels of trust are acute social problems, and conflict-related distress is widespread. While social fragmentation, prejudices, regional divides, and low levels of trust in local authorities and institutions existed prior to the crisis, these have been exacerbated as a result of it, particularly in the Donbas region. In many ways, the conflict and resulting displacement has magnified Ukraine’s pre-conflict fragility. As the numbers and the duration of stay for the displaced increase, pressure mounts on local resources, service delivery, livelihoods, and governance. Signs of increasing tensions between IDPs and host communities are becoming more evident. Moreover, under conflict conditions, law enforcement agencies, security services, and justice institutions are ill equipped to ensure respect of rights and rule of law, mitigate disputes and tensions, and address crime and vio- lence. Current hostilities, related community-level violence, and misinformation contribute to polarization and deepen divisions. Impacts are especially acute in areas with a high percent- age of IDPs compared to the host communities. Restoring and strengthening the social fab- ric—within the Donbas, as well as nationally—is therefore a critical requirement for effective and sustainable recovery. In the absence of reconciliation and peacebuilding, the risk of re- newed conflict will remain, which puts investments in infrastructure, services, and economic recovery at risk. Priorities in this regard include building trust, strengthening the resilience of displaced populations and host communities, better protecting conflict-affected populations, and promoting reconciliation, peacebuilding, citizen security, and access to justice. Institutional Arrangements 13. For the RPA to become operational and be effective, the government must take a lead role, though it must also broadly engage national stakeholders. Government ownership over the RPA process would greatly benefit from rapidly identifying and operationalizing a structure that has formal intragovernmental authority and a clear mandate to lead and coor- dinate recovery and reconstruction efforts. Given the nature of recovery needs and response strategies proposed in the RPA, most interventions will be implemented by government agen- cies and local governments, civil society organizations, and the beneficiaries themselves. It is therefore proposed that an intragovernmental coordination structure (for example, a Donbas Recovery Coordination Committee) be created with both intragovernmental authority and broad membership. It will need to have a dual focus on (i) activities in the five eastern oblasts; and (ii) national activities. Implementation challenges will be best met through flexible and hybrid arrangements, with the intragovernmental authority assuming a policy-setting and oversight role. It will be necessary to clarify from the outset the mandates of key actors and establish appropriate but flexible mechanisms and processes. It is also essential to create space for civil society organizations and the private sector to work effectively with national and subnational budget allocations. Volume I: 7 SYNTHESIS REPORT 14. It will be important to establish a process for periodically reviewing the continued rele- vance of the RPA’s strategy and initiatives. An RPA progress review should take place every six months, with a thorough mid-term review after 12 months. The coordination committee should organize the reviews, which need to be inclusive consultative processes in which all stakeholders can provide their views and feedback. The coordination committee should es- tablish a monitoring and evaluation (M&E) subcommittee. The Strategic Results Framework (SRF) presented in the report can serve as an M&E tool. Participatory M&E with the engage- ment of the conflict-affected population should be used whenever feasible. Public access to M&E outputs will be essential for transparency and credibility. Financing 15. The RPA provides an overview of recovery, reconstruction, and peacebuilding financ- ing needs, as well as principles and options regarding both the sources of financing and associated instruments. Ensuring adequate, flexible, and rapid financing is a government re- sponsibility that will require support from the international community. Some international partners have already earmarked funding for eastern Ukraine. The RPA will help to situate these commitments by providing a dedicated institutional framework to facilitate alignment and linkages among funding sources and enabling national and international stakeholder co- ordination. 16. A variety of financing instruments can be deployed in support of the RPA’s implementa- tion. These will need to be predictable and harmonized, and also aligned with national and RPA priorities, the national budget process, and the government’s institutional framework for recovery in eastern Ukraine. Options include: (i) budgetary allocations from the government; (ii) direct budget support from international partners; (iii) pooling grant financing through a Multi-Partner Trust Fund (MPTF); (iv) international loans; (v) support for the financial sector in the form of participation in specialized instruments and guarantees; and (vi) mechanisms to promote coordination with private sector investments. In Conclusion 17. The situation in eastern Ukraine is still evolving, with ongoing military operations and uncertain prospects for a lasting ceasefire. Nevertheless, it is urgent to formulate a re- sponse and provide feasible elements of support in an integrated, fast, and flexible manner. Addressing priority recovery, reconstruction, and peacebuilding needs in the short term will require leadership and substantial commitments on the part of the GoU, along with support from the international community. The response should be tailored to specific needs yet also cognizant of the severe constraints posed by the ongoing conflict. Beyond the analytical and programmatic framework provided by the report, this will necessitate specialized institu- tional arrangements for prioritizing interventions, flexibly aligning financing and ensuring rapid disbursement, and identifying appropriate implementation capacities to achieve rapid results. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 8 Chapter I RATIONALE AND SCOPE 1.0 Introduction 1.1 In mid-2014, the GoU requested technical assistance and financial support from the inter- national community to assess and plan priority recovery and peacebuilding efforts in the conflict- affected regions of eastern Ukraine. Following these requests, and within the framework of the 2008 Joint Declaration on Post-Crisis Assessments and Recovery Planning, the EU, UN, and WBG agreed to support the government in undertaking a Recovery and Peacebuilding Assessment (RPA). 1.2 This assessment follows the Post-Conflict Needs Assessment (PCNA) methodology. In view of the continuing conflict in eastern Ukraine, it was decided to undertake an initial rapid assess- ment as a first phase of activity, which would provide an analytical and programmatic baseline for recovery efforts to inform urgent interventions and provide a basis for scaling up recovery plan- ning and responses as the situation and needs evolve on the ground. 1.3 This report summarizes the findings and recommendations of the first phase of the RPA, which was undertaken in the period November 2014 to February 2015. In light of the dynamic and fluid nature of the situation in eastern Ukraine, these findings should be considered as a snapshot in time. In particular, the assessment of infrastructure damage is limited to the damage that occurred on or before November 2014. Furthermore, the number of registered internally displaced persons (IDPs), utilized as a reference to estimate the needs of this affected population, corresponds to the official government estimates as of February 2015. 2.0 RPA Goal and Vision 2.1 The goal of the first phase of the RPA is to produce a pragmatic and coherent set of recom- mendations on urgent priorities related to restoring critical infrastructure and services, improv- ing economic livelihoods, and strengthening social resilience and peacebuilding. It is expected that these recommendations will help inform the efforts of the government, its international partners, and other national stakeholders in improving human welfare and stabilizing social and economic conditions in conflict-affected areas under government control, while efforts continue to reach a definitive resolution of the Donbas crisis. In so doing, the recommendations of the RPA are intended as a contribution to, and an integral part of, the broader vision on national recovery and reform in Ukraine. 2.2 Although the conflict in the Donbas region has not yet ended, its impact in the Luhansk and Donestk oblasts, as well as in surrounding areas in Ukraine, has been significant and requires an urgent response from both the humanitarian and development communities. In addition to the significant loss of human life, physical and human capital have been decimated by the fighting, which has also resulted in large-scale population displacement. Economic output and employ- ment in Donbas has also declined dramatically due to widespread insecurity, violence, and the disruption of economic activity, and banks face worsening balance sheets, loss of access to collat- eral, severe liquidity strain, and soaring risks. While these are problems banks face countrywide, Volume I: 9 SYNTHESIS REPORT they are all the more severe in Donbas, where lending has essentially halted as a result of the conflict. There is a clear and urgent need to stabilize the conflict-affected areas under government control and outside the zone of active conflict, and to improve the welfare of the millions who cur- rently live amid heightened vulnerability and deteriorating living conditions. 2.3 The conflict in 2014 began at a time when the economy of Donbas was already in decline due to long-standing systemic inefficiencies and institutional deficiencies. While reviving eco- nomic activity and restoring infrastructure is critical to improving the welfare and livelihoods of the population, a return to the status quo ante is unlikely to be sustainable. Rather than restoring productive sectors that had been kept afloat through subsidies in the past, economic recovery and the reconstruction of infrastructure should be underpinned by a new vision for the region’s economic transformation and development. 2.4 “Rebuilding better and smarter” in Donbas and nationwide should provide an opportunity to improve the state’s relationship with society. Participatory, effective, equitable, and stable gov- ernance is essential for restoring the deeply eroded state–society compact. Social cohesion needs to be strengthened, divisive narratives counteracted, and deep economic and social problems ad- dressed. Confident local leadership will infuse transparency in economic and political decision making, and strengthen its accountability to the population by creating space for continuous citi- zen participation to influence decisions. 2.5 The relationship between central and local governments, and their interaction with eco- nomic actors, also requires review. It will be necessary to further clarify the division of tasks for various levels of government, and match them with commensurate resources to avoid unfunded mandates and promote timely and efficient recovery processes. An improved budgetary frame- work would allow external financial support to flow through government systems to a greater extent, enhancing its efficiency and effectiveness. Public service delivery could also improve sub- stantially if local governments, private businesses, and civil society function with fewer formal constraints, and engage each other more flexibly and effectively. 2.6 In order to do so, several challenges need to be addressed. First, the recent influx of IDPs to government-controlled areas of the East and across the country, and the central government’s inability thus far to provide adequate financial and personnel support to regional and municipal governments to meet their needs, pose a major and immediate challenge to the effective provision of services and support, which in turn is contributing to heightened tensions with host communi- ties. To address these growing challenges, local administrations have taken emergency initiatives outside of national-level mechanisms and tried to collaborate horizontally with civic structures and other local administrations. While this is commendable, it undermines existing formal bud- getary and administrative processes. In addition, local governments have serious capacity gaps, with their limited precrisis capacity further reduced by the departure of many government work- ers and the need to organize the relocation of others from areas outside government control. They also face an increasing workload owing to rising numbers of IDPs and the resulting demand for already strained services. 2.7 While the response at the local level will be all-important, a set of factors exogenous to the Donbas situation as such will also shape the future of the conflict-affected areas. Key exogenous factors include restoring peace and citizens’ security, keeping the exchange rate policy flexible while containing inflation, and implementing sound budgetary and financial measures across all levels of government. Not all of these factors are under the government’s control, but most de- pend on national-level policies which, if successful, could strengthen the basic functioning of local governments in the East and facilitate reconstruction of the social and economic fabric. This in Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 10 turn could set the stage for sustainable recovery, peacebuilding, and long-term growth, creating an environment in which infrastructure reconstruction can be financed in the absence of risk of renewed conflict and destruction. 2.8 Restoring infrastructure and social services contributes to alleviating the suffering of conflict-affected populations and to rebuilding citizens’ trust in the state. The adverse effects of conflict-inflicted damage are disproportionately borne by poorer households, the displaced, and other vulnerable and conflict-affected groups. Restoring critical infrastructure and service is thus essential for societal normalization and stabilizing crisis-affected areas, and for creating the nec- essary conditions for the return and reintegration of the displaced. This is particularly acute in sectors such as housing, transportation, and the provision of critical social services (such as pen- sions). 2.9 Another prerequisite for effective recovery and reconstruction is the need for strength- ened community security and social resilience, as well as community-level reconciliation. Cur- rent challenges include escalating crime and violence, and increasing tensions due to the mas- sive forced displacement of conflict-affected populations. Displacement raises demand for social services and housing in host communities, which leads to social tensions between IDPs and host communities. It also contributes to a further surge in poverty, inequality, and to the depletion of trust in the state. The elderly, women, children, and the disabled are most vulnerable to the degra- dation in access to social services, livelihoods, and justice, and institutional care has been greatly disrupted. 2.10 The first phase of the RPA provides an initial assessment of these various impacts and as- sociated priority needs for recovery and peacebuilding. As such, recommendations in the RPA are intended to provide the basis for an initial framework for recovery efforts that focus on short- to medium-term results over a two-year period. It is hoped that such a framework will help the gov- ernment and international community identify, prioritize, and sequence recovery interventions on a regular basis, and that it will be continuously updated and adjusted in order to reflect recov- ery needs and priorities as the situation in the East evolves. The recommendations made in the report should all start within the next 24 months, and most will continue beyond that time frame. However, the costs presented cover only the initial two years. 2.11 It is also hoped that the RPA will inform agreements and programs with important devel- opment partners, notably those flowing from Ukraine’s EU Association Agreement. Ukraine’s dis- cussions with the IMF on macroeconomic stabilization policies also inform the RPA’s recommen- dations focused on local government, community-level and microeconomic aspects of recovery, and the restoration of infrastructure. Finally, the RPA does not focus on immediate humanitarian needs linked to the crisis, but through its focus on durable solutions, looks beyond the humanitar- ian Strategic Response Plan (SRP) presented by the UN to the international community. 3.0 Overview of the RPA Process Background 3.1 The RPA process for Ukraine was initiated in September 2014, following requests from the GoU for support on the assessment of recovery needs and priorities in the Donbas region. Follow- ing a joint EU, UN, and WBG scoping mission to Ukraine that took place between September 29 and October 3, 2014, the three institutions agreed to organize a two-phase assessment of recov- ery and peacebuilding needs in the conflict-affected regions of eastern Ukraine on the basis of the PCNA approach. Volume I: 11 SYNTHESIS REPORT 3.2 The Eastern Ukraine RPA is guided by three primary objectives: • to support the GoU in the assessment of short-, medium-, and long-term recovery and peace- building  needs, related strategic and programmatic priorities, and associated financial re- quirements; • to inform the development of a collective vision and strategy on longer-term recovery and peacebuilding for the Donbas and other conflict-affected regions, including within the frame- work of the 2015–2017 Ukraine Economic Recovery Plan and future policy reforms; • to provide a platform for coordinated and coherent provision of support from the EU, the UN, and the WBG, as well as broader donor assistance—among other things via linkages to the reform processes of interest to the EU’s Ukraine Support Group. 3.3 The first phase of the RPA was undertaken in November and December 2014. This phase consisted of a rapid assessment that examined the immediate interventions necessary to stabilize conflict-affected areas under government control and improve the welfare, living conditions, and return prospects for displaced and vulnerable populations. Follow-up consultations were held in January and February 2015 in eastern Ukraine and Kyiv, with government civil society, and inter- national partners. Assessment Methodology 3.4 Phase 1 of the RPA focused primarily on assessing the impact of the 2014 conflict in the Donbas, with specific attention paid to areas under government control and adjacent areas af- fected by the conflict, including those that host large numbers of IDPs. For the purposes of Phase 1, short-term recovery needs and priorities were defined as those interventions that are neces- sary to rehabilitate critical infrastructure and services, improve social and economic welfare and livelihoods (particularly for conflict-affected and vulnerable groups), strengthen social cohesion and resilience, and create an enabling environment for longer-term development. These inter- ventions follow up on the provision of humanitarian assistance and pave the way for longer-term durable development efforts. 3.5 The RPA focused on three major thematic areas that correspond to its three strategic ob- jectives (see Chapter III); each of these include treatment of the cross-cutting issues shown in Figure 1. 3.6 Phase 1 of the RPA was organized as a rapid exercise that drew for the most part on exist- ing primary- and secondary-source information and used qualitative and quantitative methods to describe and measure impacts, assess needs, and develop preliminary and costed priority inter- ventions. The joint EU/UN/WBG assessment team worked in collaboration with the Ministry of Regional Development, Construction, Housing and Communal Services and other national min- istries and agencies (notably the Ministry of Social Services, the State Emergency Services, and local oblast administrations), and also undertook missions to eastern Ukraine to conduct field assessments to address critical information gaps and permit consultations with regional and local stakeholders.4 4  Additional elements of methodology can be found in the detailed component reports in Volume II of this RPA. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 12 Figure 1. Major thematic areas of the RPA Component 3 Component 1 Component 2 Social Resilience Infrastructure & Economic Recovery Peacebuilding & Social Services Community Security - Rehabilitation and - Emergency/short-term - Displacement and reconstruction of critical, jobs resilience of host damaged physical and communities, and returnee - Productive capacities and social infrastructure reintegration livelihoods - Restoration of priority - Local economic planning - Reconciliation, social services capacity peacebuilding and confidence-building - Short-term social welfare - Micro and small support and restoration of enterprise recovery - Protection of conflict- social benefits affected population - Restoration of financial including justice and citizen - Rehabilitation of services security environmental damage Cross-cutting issues: Gender, Human Rights, Local Governance and Implementation Capacity & IDPs 3.7 It must be emphasized that the division of the RPA into these three components is more administrative than technical. The three components have been designed to be mutually com- plementary and strategically synchronous. For example, the rehabilitation and reconstruction of damaged infrastructure in Component 1 will provide opportunities for introducing labor-in- tensive construction technologies. This is designed to link well with Component 2, priorities for jump-starting local employment, particularly in the case of subdistrict and community infrastruc- ture. Similarly, the equitable, consistent, and harmonious delivery of basic services across host and IDP populations proposed in Component 1 will complement the outcomes of Component 3 by improving social cohesion by reducing competition for such services. Geographic Scope 3.8 For this assessment, the geographic scope was defined on the basis of the nature and extent of damage, and further broken down by (i) most affected; (ii) less affected; and (iii) indirectly af- fected areas (oblasts and raions)(see Table 1).5 5  This typology does not represent diminishing levels of damage or impact, but is rather intended as a way to demarcate areas by the type of damage—in some zone III areas, for instance, the cumulative impact of the conflict exceeded the impact in some zone II areas. Volume I: 13 SYNTHESIS REPORT Table 1. Geographic focus of RPA Phase I Crisis impact classification Oblasts/raions covered Zone I Luhansk oblast: Donetsk oblast: Most affected—significant infrastructure Novoaider Kramatorsk Slovyansk damage and disruption of social services and Severdonestsk Artemivsk livelihoods Stanytsya Luhanska Konstantynivka Lysychansk Krasnoarmiisk Volnovakha Volodarske Mariupol Zone II Remaining raions under Less affected—minimal infrastructure damage, government control in disrupted connectivity and service networks, Luhansk and Donetsk hosting IDPs oblasts Zone III Kharkiv oblast: Zaporizhzhia oblast: Indirectly affected—hosting IDPs, additional Kharkiv, Izyum Zaporizhzhia strain on service provision and livelihoods, To a lesser extent, the rest of Berdiansk received most of the injured Ukraine Dnipropetrovsk Assessment Process 3.9 On November 13–14, the RPA team hosted a workshop with the GoU, outlining the compo- nent Terms of Reference (ToRs) and the assessment methodology. Representatives and specialists from across the GoU’s various ministries and sectors attended the workshop. From the inception of the RPA, the component teams worked closely with government counterparts to secure sec- ondary data. 3.10 From November 16–22, EU, UN, and WBG sector specialists conducted field missions to Kramatorsk, Slovyansk, Semenivk, Novoivanivka, Donetskoye, Slovyansk, Severodonetsk, Novoai- dar, Lysychansk, Kharkhiv, Zaporizhzhia, Dnipropetrovsk, Berdiansk, Mariupol, and other rural locations to collect primary data and meet with local actors. The data collected from these field missions, coupled with the existing secondary data fed into sector-specific reports, was further consolidated into component reports. 3.11 The assessment findings were presented to the GoU through a workshop at the Ministry of Regional Development, Construction, Housing and Communal Services on December 16. Both volumes of the assessment were provided to the GoU in late December for review. 3.12 In January–February 2015 the RPA’s initial results were reviewed with the government through a series of technical workshops, and discussed with national stakeholders (including civil society, nongovernmental organizations (NGOs), and the private sector) and international part- ners through consultations organized in Kyiv and Kharkiv. This report has been revised to incor- porate feedback received during both the technical reviews and consultations. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 14 Outputs 3.13 The following outputs were produced during the RPA Phase 1 exercise: • Impact assessment, results, and findings—analysis of the direct and indirect impacts of the conflict in the various sectors/subsectors assessed. • Overview of short-term (24 months) recovery priorities—identification of priority needs and related interventions based on the RPA’s strategic objectives and outcomes. • Strategic Results Framework (SRF)—overview of baseline conditions, performance indica- tors, and likely impact timelines of the proposed interventions. • Institutional arrangements, governance, and implementation capacity—overview of institu- tional arrangements and governance mechanisms necessary to implement the strategy and achieve results/outcomes; overview of implementation capacity (current constraints and pri- orities). • Costing of priorities/budget—overview of financial requirements for implementing proposed priority interventions. RPA Report Structure 3.14 These outputs are presented in a report comprised of two volumes: • Volume I provides an overview of the results of the assessment, key findings, and recom- mended interventions for the two-year period, in the form of this synthesis report. • Volume II provides the detailed assessment reports for each of the RPA’s three components. 4.0 Limitations 4.1 The first phase of the RPA was undertaken in a short period of time (with much of the actual data collection and analysis limited to a few weeks in November and December 2014), in a context of active conflict and insecurity, where the impacts on infrastructure and human welfare continue and are ongoing. Limitations in access due to insecurity and significant gaps in the availability of data for the Donbas limited the data obtainable to already existing primary and secondary sourc- es, and precluded collection of additional quantitative and qualitative data. Furthermore, needs in some sectors, such as agriculture, were not examined in depth nor were recommendations made. For this reason, the RPA report should be considered as a preliminary analytical baseline that will need to be further refined, adjusted, and expanded as conditions and needs evolve. 4.2 As a result, the RPA report must not be seen as a definitive end to the process of assess- ment—but more the beginning of a continuous process and mode of assessment. Some sectors such as housing, environment, and employment, among others, require more work due to the present unavailability of full damage data, particularly in areas with active conflict. Moreover, other areas, such as social cohesion, require additional time in order to gather data given the sensitivity of the issues and the longer time frames required to measure changes in social dynam- ics. Given the unpredictability and uncertainty of the situation in some parts of the crisis-affected region, the government structure established to coordinate and lead recovery efforts will need to play a key role in regularly updating this assessment. This may require incorporating the data template and analysis methodology employed for this assessment into the government’s preexist- ing systems. Such institutionalization of this data-collection and recovery-planning approach will Volume I: 15 SYNTHESIS REPORT help create a temporal, sectoral, and geographical damage and needs database of actionable and comparable information. This will contribute to more systematized and “time-sliced” recovery planning to address the unprecedented challenges and requirements posed by an ongoing con- flict, for which RPA partners can continue to provide active technical support. 5.0 Risks 5.1 Undertaking recovery planning in a context of ongoing crisis is never without significant risks. Key risks in the context of eastern Ukraine include: 5.2 Continued uncertainty and conflict. The outcome of the conflict in the East is currently uncertain, which renders assessment and planning of recovery activities extremely difficult. At present, there is the risk that the conflict could still escalate and expand, or become a “frozen” conflict. On the other hand, a satisfactory diplomatic solution may be found. From a recovery per- spective, the only way to manage the risks associated with the uncertainty concerning the trajec- tory and duration of conflict is to maintain a dual-track approach that combines on the one hand a process of continuous assessment of recovery needs, and on the other hand using an implementa- tion framework that allows for flexible and responsive programming of recovery interventions as needs and opportunities emerge. 5.3 National capacity on recovery. The ongoing conflict in eastern Ukraine and the signifi- cant burdens imposed on the government with respect to managing the multiple dimensions of the crisis (humanitarian, political/diplomatic, security) alongside the country’s broader macro- economic problems pose the risk of hampering the government’s ability to focus on and manage recovery efforts in eastern Ukraine. At the national level, this could include the inability to ensure adequate coordination between ministries, national services, and the international donor com- munity; in eastern Ukraine, this could include the inability of local administrations to support, oversee, and manage the implementation of specific recovery interventions. Mitigating measures include the need to ensure strong political commitment at the highest levels in government for recovery efforts, and the provision of adequate technical, staffing, and financial means to govern- ment structures charged with coordinating and implementing recovery efforts centrally and lo- cally. 5.4 Coordination capacities. Multisectoral recovery interventions in low-capacity environ- ments heavily impacted by conflict necessitate strong coordination between the national govern- ment, international donors, and a broad array of governmental and nongovernmental actors and implementing agencies. A prerequisite for such coordination is the establishment of a govern- ment structure with the appropriate mandate, and technical, human, and financial resources to lead and coordinate recovery efforts at both the national and local levels. In the absence of such a structure, there is a significant risk that recovery efforts will falter, or be insufficient to address needs in a responsive, targeted, and effective manner, which, as the experience of other crisis contexts illustrates, could lead to duplication, poor prioritization, major delays, and ineffective programming. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 16 Chapter II CONTEXT ANALYSIS 6.0 Political and Security Developments in 2014: Backdrop to the Conflict 6.1 In November 2013, antigovernment demonstrations erupted in Kyiv, sparked by President Viktor Yanukovych’s decision to suspend preparations for the signing of an association agreement with the EU that had been under negotiation since 2007. The demonstrations, which subsequent- ly became popularly known as “the Revolution of Dignity,” gained strength and security forces employed excessive force to control unrest, particularly in Independence Square (Maidan) in Kyiv, where over 100 people were killed between January and February 2014, including by sniper fire. On February 22, President Yanukovych left Kyiv and subsequently the country, whereupon Par- liament voted for his dismissal. Parliament reinstated the 2004 constitution, thus reverting to a parliamentary–presidential republic with a stronger role for Parliament. 6.2 Following the developments in Crimea, the UN General Assembly adopted Resolution 68/262 on 27 March 2014 which states that it: “[...] 5.  Underscores that the referendum held in the Autonomous Republic of Crimea and the city of Sevastopol on 16 March 2014, having no validity, cannot form the basis for any alteration of the status of the Autonomous Republic of Crimea or of the city of Sevastopol; Calls upon all States, international organizations and specialized agencies not to recognize any alteration of the status of the Autonomous Republic of Crimea and the city of Sevastopol on the basis of the above- mentioned referendum and to refrain from any action or dealing that might be interpreted as recognizing any such altered status.”6 6.3 In May 2014, “people’s republics” were proclaimed in the parts of both Luhansk and Do- netsk oblasts not under government control, following referenda that were not recognized by the GoU and were widely criticized by large parts of the international community. On May 25, 2014, Ukraine held early presidential elections. Petro Poroshenko won in the first round with 55 percent of the vote. The elections were qualified by the International Election Observation Mis- sion as “a genuine election largely in line with international commitments and with a respect for fundamental freedoms in the vast majority of the country.”7 6.4 In late May, Ukrainian forces began a concerted military response to reestablish control over areas controlled by pro-Russian separatists and gained significant ground until they were pushed back. Military clashes continue, though recently on a significantly lower level, despite the existence of a peace agreement (the Minsk Protocol) signed by Ukraine, the Russian Federation, 6  On March 27, 2014, the UN General Assembly passed Resolution 68/262 stating that the referenda had “no validity” and “can- not form the basis for any alteration of the status of the Autonomous Republic of Crimea or the city of Sevastopol” (see http://www. un.org/en/ga/search/view_doc.asp?symbol=A/RES/68/262).  7  International Election Observation Mission. 2014. “Ukraine—Early Presidential Election, May 25, 2014. Statement of Preliminary Findings and Conclusions.” http://www.osce.org/odihr/elections/ukraine/119078?download=true. Volume I: 17 SYNTHESIS REPORT and the separatists on September 5, 2014, a memorandum signed by all sides of the conflict on September 19, and a new package of measures in support of the implementation of the Minsk Agreements, which notably renewed the cease-fire provisions on February 12, 2015. 6.5 Parliamentary elections were held on October 26, with 27 seats for areas not under gov- ernment control remaining vacant, and a new government was formed on December 2, 2014. The government decided to cease social service delivery and payments to areas beyond government control as of December 1, 2014; such a situation had de facto already existed for months due to the collapse of the banking system in the separatist-held region. 6.6 The ongoing conflict in eastern Ukraine has had a significant impact on human welfare and on social and economic conditions in the East. To date, out of the 5.2 million people who resided in conflict-affected regions in the East, at least 3.9 million have been directly affected by the conflict. As of late February there are a reported 7,000 deaths (including military personnel), some 18,000 wounded, and more than 1.6 million displaced both internally and outside of Ukraine.8 The actual figures are likely considerably higher. 6.7 Before the conflict, the Donbas region had already faced significant long-term challenges related to poverty, demography, and its economic structure. Many of the country’s key industries that are located in this region have experienced long-standing decline and have been further dam- aged by the conflict and trade disputes. However, the deteriorating economic situation poses even more acute risks for the well-being of the population of the East. This situation is likely to be com- pounded by the significant loss of services, shelter, and livelihoods associated with the conflict, necessitating the urgent restoration of basic infrastructure, renewed access to social services, and access to employment or other income-generating opportunities. The conflict in the East has also significantly deteriorated levels of social cohesion, trust, and cooperation throughout the country—already low after years of divergent and politically charged narratives about history, language, and patriotism. 6.8 Recovery in the conflict-affected regions of the East therefore offers an opportunity to strengthen unity in the country, building on the desire of the overwhelming majority of Ukraini- ans to remain united.9 While immediate attention will need to be focused on specific post-conflict needs in the East, bridges must also be built between all parts of Ukraine. Ukraine’s dire fiscal sit- uation will be a primary concern for both the new government and the population. However, fail- ure to also address the associated humanitarian and development concerns related to the conflict, including those outlined above, will have serious implications in terms of increasing vulnerability, lost confidence in the state, and risk a renewed humanitarian crisis. Ukraine’s conflict recovery process—to create a foundation for stability and development——must therefore be both reflec- tive and responsive to the country’s underlying structural drivers of conflict and societal tension, as well as to potential opportunities to build resilience and promote civic engagement. 8  Sources include the Ministry of Social Policy, UNOCHA, UNHCR, and UNICEF, all of which provide regular updates; and ACAPS (As- sessment Capacities Project). 2015. “Eastern Ukraine: Conflict.” Briefing, ACAPS, Kiev. 9  According to a Pew Research Center Spring 2014 global attitudes survey, 77 percent of Ukrainians prefer to remain united. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 18 7.0 External and Internal Factors Underpinning the Situation 7.1 The Maidan protests most fundamentally reflected deep-seated dissatisfaction with a sys- tem perceived as corrupt and lacking accountability, marked by weak rule-of-law institutions and a judiciary that was neither independent nor able to ensure due process10 and which was also perceived as being highly corrupt. For many Maidan protestors, alignment with European Union standards held the prospect of correcting these endemic governance deficits that severely under- mined the relationship between citizens and the state. 7.2 Most of present-day Ukraine11 was incorporated into the Soviet Union in 1922 and the re- mainder in 1945, and Ukraine became an independent state when the USSR dissolved in 1991.12 Since Ukrainian independence, insufficient attention has been paid to nation building: that is, strengthening the attachment of individuals and culturally diverse communities to a national en- tity. 7.3 Economic and social discontent are evident in most of Ukraine’s regions. Yet against the background of the events of 2014, perceptions of regional identity and regional differences were manipulated and used for geopolitical purposes not only by internal but also external actors, po- larizing “pro-Ukrainian” and “pro-Russian” narratives and fueling tensions. 7.4 Economic distress (see below), now coupled with overt military conflict and a de facto information war, has eroded social cohesion. Issues involving social payments and subsidies, em- ployment and salaries, accountability mechanisms, the role of personal wealth in national poli- tics, and the transparency of budgeting and the reform process have also become highly politi- cized and stoked further grievances within the population. The Economy 7.5 Following independence, the country has experienced a significant economic contraction. In the 1990s, unemployment rose alarmingly and an emergent oligarchic class established effec- tive control over state assets, undermining transparent and effective governance. The economy began to recover in 2000, only to falter again in the global recession of 2008. In late 2014 a finan- cial crisis loomed as a conflict-induced economic decline, coupled with rapid currency deprecia- tion, rising inflation, and depletion of international reserves made the rising fiscal deficit unsus- tainable and undermined the solvency of a large part of the banking system. Inflation reached an annualized rate of about 20 percent in late 2014 and will perhaps be higher in 2015; over the past year, real household incomes have dropped by 5 percent and the exchange rate of the national currency, the hryvnia, has fallen dramatically. 7.6 The dire economic situation has been felt across the whole country: in the East, with its largely obsolete and inefficient heavy industries and in the West, which lacks the equivalent de- gree of industrialization and has even lower GDP levels. However, key industries were already in 10  UN Human Rights Council. 2014. “Report of the United Nations Commissioner for Human Rights on the Situation of Human Rights in Ukraine.” Report, UN Human Rights Council, Geneva. 11  A part of western Ukraine was under Polish control until the end of World War II, after which today’s borders were established. 12  On December 1, 1991, more than 90 percent of Ukrainians voted for independence with majorities in every region, including 56 percent in Crimea. Volume I: 19 SYNTHESIS REPORT decline; significant components were outdated, inefficient, and unprofitable, financed by subsi- dies and by wage arrears. Amidst this economic decline, many residents in eastern Ukraine, (par- ticularly pensioners), are nostalgic for the social safety nets and managed economy of the Soviet Union, and thus more oriented toward Russia as its present-day successor. 7.7 It is estimated that between 30 and 60 percent of Ukraine’s economic activity occurs in the shadow and informal economies, and therefore goes unreported and generates no direct tax revenue.13 On the one hand, much of the resultant burden is borne by the citizenry through the underfunding of social programs and local budgets, resulting in worsening quality of services and higher out-of-pocket payments, both official and unofficial, in health and education. On the other hand, the informal sector is flexible and more easily generates employment and livelihoods (and through the multiplier effect contributes to VAT revenue), although it offers no employment- related social protection. 7.8 As the Donbas historically contributed approximately 16 percent to the GDP and 25 per- cent to Ukrainian exports, the conflict in the East has had significant economic implications for the whole country. Trade disputes with Russia have further damaged the Ukrainian economy, again most heavily in the East. Ukraine’s real GDP is expected to decrease by 8 percent14 in 2014 and is forecast to contract by a further 7.5 percent in 2015, while the exchange rate has heavily depreci- ated since early 2014. Over the same period, registered unemployment has increased from 7.7 percent to 9.3 percent. The economic spillover of the conflict thus extends to the entire country. Governance 7.9 The current conflict, combined with geopolitical factors and social and economic volatility, reveal serious governance challenges and the absence of the elements of governance that could manage instability. Over the past 10 years, little progress has been made to ensure rule of law and access to justice or to develop a working system of governance that is participatory, effec- tive, and stable. There are no clear ways to hold leaders accountable between elections, to ensure transparency in economic and political decision making, or to allow effective citizen participation in governance between elections. Distrust of government runs very deep and the state–society compact has eroded. Though there have been significant improvements, there is still too little dia- logue between the government and the citizenry, which in turn lacks the means to influence the government’s decisions or supervise its actions.15 7.10 Government and governance methods in Ukraine are heavily centralized. Government functions are exercised through strong central state and exclusive political power, and local prob- lems are solved primarily by transferring the issues up to the national level. Formally, local gov- ernments are autonomous entities, but in reality are heavily controlled through the financial and administrative channels of the national government. Despite several waves of decentralization reforms, public service provision is still controlled by the central public administration. However, oblasts, raions (districts), and hromada (municipalities/local administrations) are also respon- sible for local public service provision. This arrangement reduces the population’s ability to influ- 13  A range of government and nongovernment sources cite figures in this range. 14  World Bank projections. 15  A nationwide public opinion poll conducted just prior to the outbreak of civil unrest shows that 76.5 percent of respondents reported that they have no opportunity to supervise the activity of government structures. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 20 ence, or hold authorities accountable for, political, financial, and management decisions regarding basic public services. It also increases the incidence of corruption and misalignment of budget al- locations with local priorities. A process of decentralization started in late 2014 with decisions on fiscal decentralization. This was followed by further legal changes in early 2015. However, many key measures for decentralization still need to be enacted. 7.11 These structural issues have significantly contributed to the current crisis. The center– dependent governance model discouraged horizontal cooperation between regions and also be- tween local communities within the same region. This disconnect exacerbated existing social dif- ferences and precipitated a misperception shared in all parts of Ukraine—that other parts of the country were better funded and that their needs were better addressed. These misperceptions have been reinforced by the electoral rhetoric of regional political candidates in their attempts to mobilize their electorate. 7.12 Corruption is a widespread problem in Ukrainian society. Ukraine was ranked 142 out of 175 countries in Transparency International’s 2014 Corruption Perceptions Index, the lowest of all eastern European countries. Transparency International estimates that 30 to 50 percent of all Ukrainians have faced governmental corruption. The intricate connections between political life and business life in Ukraine revolve around the influence of a small number of rich and powerful individuals, commonly referred to as oligarchs, who wield disproportionate influence over politi- cal, economic, and, as a result, social life. This phenomenon is fueled by systemic problems such as lack of transparency in party financing, permissive practices concerning conflicts of interest, and, until recently, the tenuous connection between the electorate and those who hold political power. It is still too early to judge whether recent positive changes in the political culture in this field are sustainable. 7.13 The Maidan movement in effect became a vehicle that aimed to destroy this politico–busi- ness nexus and build a new, democratic, and “clean” Ukraine. However, the interplay between the powerful individuals, their patronage systems, and politics continues to negatively influence the country’s trajectory. While Ukraine’s civil society is relatively strong, it is still fragile; though it has been able to make progress in engaging citizens on issues such as local and national politics, the environment, health, education, and local development, its engagement in governance remains nascent. Its media is similarly weak, and easily manipulated by pressure from official and private interests. The general level of trust in the media stands at no more than 40 percent and is fully trusted by only 3.3 percent of Ukrainians.16 The weak media and a growing but still underdevel- oped civil society with limited engagement around governance issues feed into limited mecha- nisms for citizen voice in political parties and institutions of governance. 8.0 Population Displacement 8.1 To date, at least 3.9 million people have been directly affected by the conflict, with some 7,000 deaths and 18,000 wounded. Around 1 million people are registered as internally displaced and another 640,000 have taken refuge in other countries.17 Successive waves of internal dis- 16  Analysis of 2011–2013 public opinion survey data on Ukrainian society’s major problems and priority areas for development of Ukraine’s internal and foreign policy report, Social Research Center of the Institute of Sociology of the National Academy of Sciences of Ukraine, 2014. 17  Sources include: ACAPS, 2015; UNOCHA. 2015c. “Ukraine.” Situation Report No. 29, UNOCHA, Kiev. Volume I: 21 SYNTHESIS REPORT placement followed the first outflows of residents from Crimea in March 2014. By June, the num- ber of IDPs in the country rose to 54,400, including 12,000 from Crimea, as violence in eastern Ukraine escalated.18 By August, following an intensification of the conflict in the East, the total had reached 117,000, with 15,000 originating in Crimea.19 Despite a cease-fire agreed to on Sep- tember 5, violence continued through October 2014 as government forces launched an offensive to regain control of territory in late summer. That month, the number of IDPs tripled to 415,000, driven primarily by concerns over physical security, colder weather, and the deterioration of ser- vices and rule of law in areas not controlled by the government.20, 21 By mid-January, the number of IDPs had risen to 660,000 and by mid-February had passed 1 million. 8.2 Interviews with civil society organization (CSO) activists and the displaced suggest that many IDPs do not seek out aid or register as IDPs for government services, out of fear that male members of displaced families might be conscripted or out of concern about how they may be treated by the authorities, as well as anxiety over the consequences that registering may have in terms of separatist de facto authorities in their home areas.22 Furthermore, it is widely believed that those IDPs who register are among the most vulnerable subset of the IDP population23 and most in need of social support. (See Chapter V, Transversal Issues and Priorities for additional details on the characteristics of population displacement). 18  This is the figure UNHCR issued in June based on IDPs that were counted by local authorities, CSOs, and those that had registered for diverse government services. As with all IDP numbers for 2014 cited in this analysis, the actual number may be much larger due to the absence of a central registry and inconsistent registration methods employed by CSOs and local authorities. With no central registry, IDPs that had been exiled for some time but may have registered for aid either because of their deteriorating circumstances or otherwise, may appear as “new” IDPs in internal displacement tallies. It is possible, for instance, that the rise in IDP numbers toward the end of September 2014 is attributable this phenomenon. 19  See trends as described in: UNOCHA. 2014a. “Ukraine.” Situation Report No. 15, UNOCHA, Kiev. 20  Focus group data and key informant interviews, Kharkiv and Dnepropetrovsk in October and November 2014. Included in the total were the now 17,749 persons displaced from Crimea. See UNOCHA reporting May 2014 through September 2014. Most recent figures are from: UNOCHA. 2014b. “Ukraine.” Situation Report No. 16, UNOCHA, Kiev. Note that UNHCR issues figures of 417,246 IDPs, with 18,779 from Crimea and 398,467 from eastern Ukraine (see: UNHCR. n.d. “Internally Displaced Persons.” http://unhcr.org.ua/ en/2011-08-26-06-58-56/news-archive/1231-internally-displaced-people). 21  These figures, as with all totals for the internally displaced issued by UNHCR and UNOCHA in the last half of 2014, were based on Ukraine SES estimates. SES data is determined using information recorded by local CSOs and the number of IDPs that have registered for diverse government services. Actual internal displacement figures over the period were believed to be much higher (perhaps up to three times higher) as a result of the absence of a central registry, inconsistent reporting methods by CSOs, and the diverse registra- tion practices of separate government agencies. (See UNOCHA, 2014a). 22  Interviews with IDPs and CSOs assisting IDPs in Kharkiv and Dnepropetrovsk, October 2014. 23  See, for example: UNHCR. 2014a. “Ukraine UNHCR External Update on the Situation of Displaced Persons 5–23 September 2014.” Report, UNHCR, Geneva. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 22 Chapter III OVERVIEW OF RECOVERY AND PEACEBUILDING PRIORITIES FOR EASTERN UKRAINE 9.0 Proposed Approach to Identifying Recovery and Peacebuilding Priorities 9.1 Despite the ongoing conflict in eastern Ukraine and the broader historical, social, and other structural drivers of the crisis, both the government and its partners recognize the need to ur- gently address reconstruction, economic recovery, and peacebuilding needs in the areas affected (directly and indirectly) by the conflict in the East. In this context, the RPA should be seen as an iterative process to assess the impact of the conflict and identify key priorities for recovery and building peace. For the first phase of the RPA, and in light of the ongoing crisis, the focus is on improving human welfare, particularly of the displaced, and avoiding the further exacerbation of the conflict drivers described above. The short-term recovery interventions proposed by the RPA should also help inform, through positive precedents, future reforms in the areas of economic policy, governance, and social services, as well as a longer-term and comprehensive recovery and peacebuilding strategy. 9.2 In order to systematically lay the basis for identifying, prioritizing, and sequencing recov- ery and peacebuilding initiatives, recommendations are presented within the framework of three strategic components: • Strategic Component 1: Restore critical infrastructure and social services. The sustain- able restoration and improvement of infrastructure and social services holds the key to nor- malizing and stabilizing society in the crisis-affected areas and to creating conditions for IDP return and repatriation. Efficient and effective recovery of infrastructure and service delivery will not only ameliorate the affected populations’ suffering, but also help restore citizens’ trust in the state. In addition to “brick-and-mortar” damage to infrastructure, the loss of equip- ment, the exodus of employees, and a drop in staff skills and capacity in the directly affected regions are other challenges that need to be addressed. Ensuring satisfactory provision of so- cial services in indirectly affected areas is complicated by the influx of displaced populations; in some cases this is quite dramatic, requiring that existing services be expanded and adjusted to meet these additional needs. • Strategic Component 2: Promote economic recovery. In the context of widespread dis- ruption of economic activity, loss of livelihoods and employment, and a deteriorating mac- roeconomic environment, this report proposes a multi-track approach to economic recovery aimed at reducing the vulnerability of conflict-affected populations and increasing societal resilience. This approach consists of generating short-term employment opportunities, im- proving productive capacities and livelihood options, strengthening local economic planning, stimulating small and medium enterprises (SMEs) and the private sector, and facilitating pro- vision of financial services. Collaboration between local governments, civil society, and the remaining private sector will be essential to address key bottlenecks and rebuild the local Volume I: 23 SYNTHESIS REPORT economy and social trust. • Strategic Component 3: Strengthen social resilience, peacebuilding, and community security. Restoring and strengthening the social fabric is a critical requirement for effective and sustainable recovery. The risk of renewed conflict remains in the absence of reconcili- ation and peacebuilding, which puts investments in infrastructure, services, and economic recovery at risk. Priorities in this regard include building trust, strengthening the resilience of displaced populations and host communities, better protecting conflict-affected populations, and promoting reconciliation, peacebuilding, citizen security, and access to justice. Cross- cutting issues of gender, human rights, and capacity development need to be fully integrated. 10.0 Underlying Principles and Considerations 10.1 Achieving meaningful progress in recovery and peacebuilding in eastern Ukraine during a period of continued uncertainty and conflict requires a robust approach to implementation. Drawing on the lessons of postcrisis recovery strategies in other countries, the following prin- ciples are proposed: • Targeting. In order to ensure that recovery interventions directly impact the populations most in need, they should focus on specific population groups. Priority groups include the displaced (including actual and potential returnees), resident and host communities, youth, women, combatants, and ex-combatants (and their home communities). • Coordination and communication. Effective coordination will be necessary to ensure that sectoral interventions are mutually complementary and achieve the combined impacts neces- sary for maximizing recovery and peacebuilding prospects. A clear communications strategy will also be important to ensure that stakeholders are well informed and to manage expecta- tions. • Management of the recovery process. How a recovery process is led and managed can significantly impact peacebuilding. In this context, stakeholders’ broad participation and en- gagement will be important to define collective priorities, while empowering local communi- ties and authorities in decentralized decision-making processes will be critical to build trust and ensure responsiveness to local needs and priorities. • Implementation modalities. Recovery provides an opportunity to not only address the damages caused by conflict, but also to consider how improvements can be made across sec- tors to improve economic welfare, societal cohesion, and service provision, and to address constraints and challenges that existed prior to the conflict. Moreover, and in view of the need for flexibility, responsiveness, and speed in achieving immediate results, it may be necessary to consider a wide range of implementation mechanisms for peacebuilding and recovery ac- tivities—including both government and nongovernmental mechanisms. • Establishing an enabling policy framework for recovery. This is critical for efficient and effective implementation and will require consensus building around key cross-cutting op- erating principles for multisectoral recovery, such as: subsidiarity and local implementation, public sector facilitation of private sector recovery, restoring sustainable livelihoods, inde- pendent oversight and transparency, and effectively managing public expectations and griev- ances. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 24 11.0 Prioritization and Sequencing 11.1 The continuation of the conflict in eastern Ukraine and the likelihood that the situation will remain volatile and fluid for some time precludes, for the time being, the development and implementation of a comprehensive recovery plan in the conventional sense. Rather, a flexible and responsive approach to addressing recovery needs is required that takes into account the strong likelihood that impacts, needs, and opportunities will change and evolve over time. Such an approach would necessitate the identification and prioritization of recovery interventions on a regular basis, which would be sequenced and implemented alongside humanitarian, political, and security efforts. The following criteria could be considered as a basis for prioritizing the ini- tiatives in conflict-affected areas under government control: • Urgency and criticality of needs, and the feasibility of rapid action (key infrastructure, short- term jobs, IDP essential welfare) • Minimum security and operating conditions • Stabilizing affected populations (IDPs in host communities) • Social cohesion initiatives • Immediately feasible, rapid, and visible impacts 12.0 Transversal Issues 12.1 The RPA team identified four issues that need to be addressed in a transversal manner: the needs of the internally displaced, local governance, gender, and human rights. These are ad- dressed in more detail in Chapter V. 12.2 Internal displacement. To contain the developmental impacts of displacement and lever- age the skills and presence of the displaced for more positive outcomes for all, four key challenges must be addressed: delivering services such as security, education, health, and social payments, along with basic infrastructure in equal measure to the displaced and host populations; assisting the displaced regain control of land and property; reestablishing livelihoods and social bonds that are disrupted by forced displacement and conflict; and establishing accountable and respon- sive governance and rule of law at the local level. These are the barriers to durable solutions for Ukraine’s internally displaced—and they are, at the same time, critical development challenges for the country’s entire population. The RPA integrates these concerns throughout the three com- ponents outlined above. This approach is premised on the continuation of the IDP crisis for the foreseeable future and the associated strains that such population movements place on state fi- nances, service delivery mechanisms, governance, and social cohesion. 12.3 Local governance. The crisis has had widespread impacts on local governance24 in af- fected areas, including on institutional capacities, assets, and infrastructure; local budgets and income streams; delivery of municipal services; local social dynamics; relations between national, regional, and local levels of government; and state–society relations and citizen–state trust. Local 24  See: UN and World Bank. 2014. “Rebuilding Core Government Functions in the Immediate Aftermath of Conflict: Key Issues and Priorities.” Report, UN and World Bank, Washington, DC. A local governance function is one that is statutorily or customarily mandated to one or more stakeholders of local dimension, including local governments, local state administration, local CSOs/CBOs, communi- ties, the private sector, and so on. Volume I: 25 SYNTHESIS REPORT governance is an intrinsic part of recovery processes and is addressed throughout the RPA. Ensur- ing support for and strengthening local governance will promote efficient implementation and coordination of activities on the ground, ensure responsiveness to urgent and emerging needs, improve public trust in the capacity of the state, and promote a more sustainable, participatory, inclusive, and accountable recovery process. 12.4 Gender. The crisis has had different impacts on men, women, children, and the elderly. Therefore, recovering from the crisis will necessitate a recognition of, and response to, gender and age-differentiated needs. The RPA has adopted a gender-mainstreaming approach—meaning that the analysis of the crisis impacts, resultant needs, and related strategic recommendations all take this into account. Moreover, it recommends that gender sensitivity be similarly integrated into the implementation of the recovery strategy as an integral dimension of successful recovery programming.25 12.5 Human rights. The armed conflict in eastern Ukraine has been accompanied by numer- ous allegations of human rights abuses by all parties, including gross violations such as sum- mary executions, abductions, torture and ill treatment, arbitrary detention, and intimidation and harassment. The deterioration of law and order in conflict-affected communities is also believed to have resulted in some armed groups and security providers acting with impunity and a lack of transparency and accountability, which adversely impacts the economic and social rights of the conflict-affected populations (including displaced communities) and citizen–state trust. The armed conflict has also weakened respect for fundamental human rights. Where appropriate, hu- man rights–related measures have been mainstreamed throughout the recommendations.  25  Significant international experience on gender-sensitive recovery programming, including from the UN Security Council Resolu- tion 1325 on Women, Peace and Security, is available to support the implementation of the RPA. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 26 Chapter IV SUMMARY OF RPA STRATEGIC COMPONENTS 13.0 Strategic Component 1: Restore Critical Infrastructure and Social Services 13.1 The sustainable restoration and improvement of infrastructure and social services holds the key to normalizing and stabilizing society in the crisis-affected areas and to creating condi- tions for eventual IDP returns. Efficient and effective recovery of infrastructure and service deliv- ery will not only help ameliorate the affected populations’ suffering, but also help restore citizens’ trust in the state. Therefore, it is imperative to pay immediate attention to addressing critical service delivery disruptions and shortcomings caused by the conflict. 13.2 In addition to the “brick-and- Table 2. Infrastructure and social services, mortar” damage to infrastructure, loss Total estimated damages of equipment, exodus of employees, and a drop in staff capacity in the directly af-   US$ (millions) fected regions, there are other challeng- Education 4.9 es that need to be addressed. Ensuring Energy 52.7 satisfactory provision of social services Health 6.5 in indirectly affected areas is further complicated by the influx of displaced Public buildings and housing 21.6 populations. For example, preschools Social welfare 2.9 are fast approaching enrollment capac- Transport 352.0 ity; the road network is suffering from Water and sanitation 22.4 increased usage; and sewage systems need to handle increased loads caused Environment n/a by a steady influx of IDPs in various Total 463 raions. Table 2 provides an overview of infrastructure and social service damages. Impact of the 2014–2015 Crisis 13.3 This section provides a summary of the direct and indirect impacts of the conflict in the various subsectors assessed as of November 2014. Impact on physical infrastructure and asso- ciated ability to provide social services can be divided into three broad categories: (i) damages caused by intensive fighting and artillery usage around key facilities; (ii) the loss of facilities to antigovernment armed groups; and (iii) damages to service provision and supply infrastructure that prevent services from reaching the affected population. Total damages to infrastructure and social services are estimated at around US$463 million. Of these, damages to the transport and energy sectors constitute a bulk of the impact. While the impact on the environment could not be quantified in Phase 1 of the RPA, it is substantial and needs attention. Furthermore, losses that have been incurred in various subsectors but not fully quantified in this phase of the assessment include: (i) diminished output capacity due to infrastructure damage and fuel shortages affecting Volume I: 27 SYNTHESIS REPORT revenue; (ii) increased production costs and cost hikes resulting from emergency infrastructure repairs; (iii) the inability to efficiently transmit and deliver services because of infrastructure damage (which has also been impeded by the need for emergency infrastructure repairs); and (iv) reduced ability of consumers to pay for services received. Rationale and Recovery Objective 13.4 Infrastructure and social services encompass a broad swath of public life. A reliable energy supply powers public, private, and government operations, helps educational institutions func- tion, frees caretakers (mostly women) to seek employment, and allows transport networks to be- come the arteries of a healthy economy. As such, this component has multiple linkages with the so- cial cohesion and economic recovery components of the RPA. For example, the rehabilitation and reconstruction of damaged infrastructure will provide opportunities to introduce labor-intensive construction technologies. This links with Component 2 priorities for jump-starting local employ- ment, particularly in the case of subdistrict and community infrastructure. It is recommended that the government seize such opportunities to introduce social protection and cash-for-work schemes that can target the more vulnerable segments of the affected populations, particularly IDPs. Similarly, the equitable, consistent, and harmonious provision of basic services across host and IDP populations will improve social cohesion. 13.5 The interventions recommended by individual sectors are aligned with the GoU’s broad vision for recovery. While the measures proposed for each sector are designed as short-term measures to stabilize living conditions in the affected areas, they contribute to the government’s 2015–2017 reform agenda. Stabilizing living conditions in affected areas may mean reconstruct- ing and rehabilitating infrastructure and service delivery to at least precrisis conditions, but pref- erably to improved standards. The principle of Building Back Better and Smarter (BBBS) has been applied differentially and selectively in calculating recovery costs across and within subsectors. This is to ensure cost-optimized reconstruction and recovery programs that are sensitive to the needs of vulnerable populations and those displaced by the conflict. BBBS recommendations in this component mostly focus on recovery that improves upon precrisis conditions. Overview of Priority Interventions and Financial Requirements 13.6 Total recovery needs for the IS component are estimated at around US$1.258 billion. Needs are greatest in the transport, health, and energy sectors, at US$558 million, US$184 million, and US$79 million respectively. Needs estimates build upon the damages reported to infrastructure to additionally (i) reconstruct impacted infrastructure to improved standards; (ii) restore service delivery to individuals residing in Donetsk and Luhansk, and replace facilities; and (iii) provide social services to IDPs. These also include other capacity and human development resources re- quired to reconstruct needed infrastructure and restore social services (see Table 3). Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 28 Table 3. Infrastructure and social services — Recommended interventions and associated costs Cost Subcomponent objective Recommended interventions (US$ million) 1. Education • Reconstruct and rehabilitate education facilities in 9.71 Objectives: Reconstruct government-controlled areas of Luhansk and Donetsk (on damaged education facilities; BBBS principles) restore education services in • Restore service delivery in conflict-affected and IDP- conflict-affected and IDP- receiving areas receiving areas; strengthen • Strengthen education authorities’ capacity to address capacities of education recovery priorities authorities; and improve • Conduct crisis risk mitigation (public awareness protection of children and campaigns and safety impact assessments for schools) youth from security-related risks. 2. Energy • Repair and rehabilitate electrical power distribution 78.9 Objectives: Rehabilitate and transmission networks and generation facilities critical energy infrastructures • Repair and rehabilitate selected coal-mining facilities and restore services. • Repair damaged heating networks and boiler houses in Donetsk and Luhansk; expand heating services in IDP- receiving areas • Repair oil and gas pipelines 3. Environment • Conduct post-conflict environmental assessment 30 Objectives: Undertake focusing on contaminated sites critical environmental • Conduct strategic environmental assessment of the assessments and monitoring Donbas Recovery Programme efforts; address immediate • Reestablish an environmental monitoring program environmental impacts; and • Reforest and rehabilitate protected areas strengthen national capacities • Remove and dispose of debris on environmental protection. • Strengthen environmental emergency preparedness and response capacity • Reinforce national capacity to combat illegal natural resource exploitation and environmental crime 4. Health • Strengthen the health system to be able to address IDPs’ 184.2 Objectives: Strengthen the urgent health needs and to support host communities health care system to address • Guarantee access to pharmaceuticals for affected urgent health needs of IDPs communities, including IDPs and host populations, and host communities; through cost reimbursement or other methods reconstruct damaged health- • Reconstruct damaged healthcare infrastructure care infrastructure; and and provide access to tertiary-level care (facilities and reestablish tertiary-care equipment) facilities in government- • Modify and develop new models of service delivery controlled areas. • Offer social–medical support and health responses to gender-based violence (conflict-specific support envisioned in Component 3) Volume I: 29 SYNTHESIS REPORT 5. Housing • Rebuild damaged and destroyed multiapartment and 27.2 Objectives: Reconstruct single-family housing damaged and destroyed • Reconstruct and repair priority municipal and general housing and repair public public buildings buildings. 6. Social Welfare • Reconstruct and rehabilitate social protection 329.4 Objectives: Extend critical infrastructure, including pension fund offices, employment benefits and services to IDPs offices, and social welfare offices and rehabilitate physical • Provide aid to IDPs (six month living allowance) infrastructure for delivery • Provide unemployment benefits to IDPs and distribution of social • Initiate active labor market measures, including public welfare benefits. works, training, and retraining (to complement measures foreseen in Component 2) • Hire additional social workers to address increased processing loads for social welfare benefits • Provide residential-care needs for vulnerable groups, including the elderly, orphans, and displaced people 7. Transportation • Rehabilitate the state road and bridges network, on 558.2 Objectives: Rehabilitate BBBS principles and reconstruct critical • Rehabilitate municipal infrastructure (roads and transportation infrastructure bridges), on BBBS principles and associated maintenance. • Rehabilitate rail and air transport infrastructure • Provide for maintenance of state and municipal transport networks 8. Water and Sanitation • Rehabilitate and rebuild essential water supply and 40.1 Objectives: Rehabilitate sewage infrastructure critical infrastructure and • Increase the capacity of water supply and sewage expand water supply sources distribution systems and distribution systems. • Recruit additional personnel and hardware needed for appropriate water and sanitation services • Conduct scientific research and design development to diversify water supply sources and modernize sewage treatment plants 14.0 Strategic Component 2: Promote Economic Recovery 14.1 The economic recovery component of the RPA assesses the economic impact of the crisis on affected regions of eastern Ukraine; identifies strategic priorities for promoting early recovery and improving human welfare; quantifies associated costs of early recovery needs; and outlines a number of short- (24-month) and medium-term interventions for the government to consider. It does so in the context of a difficult macroeconomic environment. The component covers needs and proposed interventions in the areas of (i) employment; (ii) productive capacities and liveli- hoods; (iii) local economic planning; (iv) SMEs and the private sector; and (v) financial services. Impact of the 2014–2015 Crisis 14.2 Ukraine’s unprecedented economic challenges in 2014 came on the heels of two years of economic stagnation, with GDP growth averaging 0 percent in 2012–2013. For years preceding Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 30 the current crisis, Ukraine’s economy was underperforming. Characterized by systemic weakness and inefficiencies, the economy did not recover from the 2008 global economic crisis.26 Weak macroeconomic policies and delayed structural reforms widened internal and external imbal- ances. The government embarked on much-needed macroeconomic adjustment in early 2014 and began steps to ease structural constraints to growth, but its efforts were stymied by conflict in the East, the industrial heart of Ukraine. 14.3 Donetsk and Luhansk are economically important to Ukraine, accounting for 15.7 percent of Ukraine’s GDP in the pre-conflict period and 12.5 percent of the population. Coal mining, steel, petrochemicals, and the fertilizer industry are the main sectors in these two oblasts. Around one- fourth of Ukraine’s industrial activity and an equal share of its exports came from these oblasts in 2013. Of the regional exports, metals exports were high at around 60 percent. In the first 11 months of 2014, exports from Donetsk oblast dropped by almost 30 percent and by 43 percent from Luhansk oblast, compared to the same period of previous year.27 Given the geographical location of Donetsk and Luhansk at the eastern border, they have close economic relations with Russia. During January–September 2014, metal exports to Russia declined by 28 percent y/y, with the share to Russia declining to 10 percent of total metal exports from 14 percent in 2013. As a consequence of direct and indirect impacts, SMEs lowered their economic activities by 80–90 percent, leading to a similar percentage of jobs lost. Rationale and Recovery Objective 14.4 The economic recovery component of the RPA estimates the impact of the crisis on the economy of affected regions, identifies priorities for effective and sustainable economic recovery, and quantifies their costs. The geographic focus is on those areas of Luhansk and Donetsk oblasts, which are currently under the Ukrainian government’s control. Given wider impacts, recovery needs in adjacent oblasts of Kharkiv, Zaporizhzhia, and Dnipropetrovsk are also considered. The main target groups for employment considerations are the IDPs displaced in Dnipropetrovsk, Donetsk, Luhansk, Kharkiv, and Zaporizhzhia oblasts, and the pre-conflict existing population in all five oblasts concerned who experience similar needs and problems. 14.5 However, it must be underscored that recovery prospects in the East are closely linked to, and in turn affect, Ukraine’s broader economic challenges. Recovery efforts in the East need to be viewed through the prism of the country’s unprecedented economic crisis, and additional security problems in these regions further undermine investor and consumer confidence. More specifically, it is imperative to restore macroeconomic and banking sector stability; address wider structural challenges by making the overall environment friendlier to investors; curb widespread corrup- tion so public services can be delivered to citizens efficiently and cost-effectively; and deal with problems in the gas sector. These steps are preconditions for recovery in the East. Of course, this is challenging given that problems in the East and overall economic problems are closely linked— with links running in both directions. However, without macroeconomic stabilization and struc- tural reforms, it will be difficult to talk about recovery in the East in isolation. In other words, if the rest of the country does not grow and create jobs, it will be difficult to employ people displaced in the East and have the fiscal space to provide social assistance in a sustainable manner. 26  International Finance Corporation. 2014. “Ukraine: Opportunities and Challenges for Private Sector Development.” Report, World Bank, Washington, DC. https://openknowledge.worldbank.org/handle/10986/16711. 27  State Statistics Service of Ukraine. n.d. http://ukrstat.org/en/operativ/operativ2014/zd/oet/oet_u/oet1114_u.htm. Volume I: 31 SYNTHESIS REPORT Overview of Priority Interventions and Financial Requirements 14.6 The cost of the proposed economic recovery interventions are estimated at US$135.5 mil- lion. The recommendations are outlined in a sequential manner that prioritizes critical and prac- tical interventions. Considering the changing situation in the East, as well as various time frames required for allocating funds, not all suggested measures foreseen for Phase 1 can be started im- mediately, and a more flexible approach is needed. Nevertheless, it is useful to formulate a list of priority projects so they are “ready for launch” when conditions permit. Depending on the situa- tion in conflict areas as well as lessons learned from Phase 1 interventions, topics and objectives for medium- and long-term projects will be evaluated. In addition to new targets, the most effec- tive projects from Phase 1 would be extended and expanded during Phase 2 (see Table 4). Table 4. Economic recovery—Recommended interventions and associated costs Cost Subcomponent objective Recommended interventions (US$ million) 1. Support for employment • Reduce legal and informational barriers to 40 creation support job seekers Objective: Support employment • Support better matching of workers to new creation for IDPs, host labor markets to increase (re)employment options communities, and other conflict- • Increase income-earning opportunities through affected populations through a public and temporary works and facilitate access holistic approach that combines to microcredit and grants improved labor market access, • Offer human capital investment opportunities to training, short-term job increase employability opportunities, and strengthen • Offer integration and psychological counseling the institutional capacity of state and mobility options (the latter to be coordinated employment services. with similar interventions in Component 3) • Increase the capacity of the state employment service to manage the Crisis Response Works Programme (CRWP) and new responsibilities 2. Productive capacities and • Implement livelihood programs aimed at 33 livelihoods fostering income-generating activities, including Objective: Support the agricultural and off-farm businesses in the rural development of productive areas, and community-based collective economic capacities and help target ventures groups meet their immediate • Improve rural extension services, including needs via livelihoods programs advisory, training, and information services to that expand opportunities to support the development of income-generating engage in productive economic activities, and establish and support the growth of activities. agricultural and off-farm businesses 3. Local economic planning • Conduct capacity-building needs assessment 7.5 Objective: Help mobilize local and delivery of corresponding training courses for resources for recovery in a local government, NGOs, and other stakeholders in productive and inclusive manner practical application of modern economic planning by designing and implementing methods and tools local governance initiatives that • Establish “working groups” on local economic can provide solutions to planning to lead inclusive multistakeholder planning processes Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 32 communities’ immediate • Establish a small grant facility to help begin to needs using existing in situ address the priorities as they are agreed by the resources and improved community, and, very importantly, to validate local development–planning the process and support the work of the local processes. planning team (link with Component 3 community development activities) 4. SMEs and private sector • Draft and implement a highly targeted and 30 Objective: Create a business- flexible recovery strategy and elaborate the enabling environment to ensure corresponding action plan to support existing income generation, job creation, enterprises in the regions concerned creation of new businesses, • Facilitate further development of business and the growth of existing support infrastructure to provide advisory and businesses. training services for business start-ups and growth with special focus on export promotion, energy efficiency, innovations, and women in business 5. Financial services • Attract private capital with a post-conflict 25 Objective: Contribute to “National Saving Bonds for Development.” The ensuring the access to basic purpose is to attract “under the mattress” savings financial services by introducing from Ukrainian individuals and businesses to SME loans programs and other provide reconstruction and development funds remedial actions to stabilize through safe deposit of savings financial services provision • Encourage banking institution to develop SME in general and support SME credit loans programs and targeted long-term/low- development. interest loan programs to respond to social needs (education, individual construction, business start- ups, consumer loans, and so on) 15.0 Strategic Component 3: Strengthen Social Resilience, Peacebuilding, and Community Security 15.1 The social resilience, peacebuilding, and community security component of the RPA is es- timated to cost US$126.8 million. It considers issues related to restoring the social fabric, which is critical for recovery processes. This includes supporting the early recovery of conflict-affected populations, including the displaced, host and other resident communities, volunteers and ex- combatants, and victims of conflict by providing livelihoods support, protection, and promoting reconciliation, peacebuilding, and access to justice. Some of the recommendations should be ap- plied at a national level to ensure that local interventions are both effective and sustainable, as well as to address the national impact of conflict. Impact of the 2014–2015 Crisis 15.2 The ongoing conflict in eastern Ukraine has had a direct and highly negative impact on so- cial cohesion, resilience, livelihoods, community security, and the rule of law. Displacement, fear, and diminishing levels of trust are acute social problems, and conflict-related distress is wide- spread. While social fragmentation, prejudices, regional divides, and low levels of trust in local authorities and institutions existed prior to the crisis, these have been exacerbated as a result of Volume I: 33 SYNTHESIS REPORT it, particularly in the Donbas.28 In many ways, the conflict and resulting displacement from Do- netsk and Luhansk oblasts has magnified Ukraine’s pre-conflict fragility. As the numbers and the duration of stay for the displaced increase, pressure mounts on local resources, service delivery, livelihoods, and governance. 15.3 Exposure to conflict-related violence among combatants, as well as residents in conflict- affected areas and displaced populations, has resulted in widespread trauma that existing medi- cal and mental health services are unable to address. Signs of increasing tensions between IDPs and host communities are becoming more evident. Moreover, under conflict conditions, law en- forcement agencies, security services, and justice institutions are ill equipped to ensure respect of rights and rule of law, mitigate disputes and tensions, and address crime and violence. Current hostilities, related community-level violence, and misinformation contribute to polarization and deepen divisions. Recovery challenges become more pronounced as this fragility and divisiveness become more intense. 15.4 Impacts are especially acute in areas with a high percentage of IDPs compared to the host communities, such as Konstnatinyvskyi and Marinskyi raions of Donetsk oblast, Borivskyi raion of Kharkivska oblast, and Berdianskyi and Zaporizhkyi raions of Zaporizhzhia oblast. These areas, as well as those likely to experience significant returns of ex-combatants and/or displaced per- sons in a post-conflict period, should serve as priority areas to be targeted for peacebuilding and recovery support. Needs in indirectly affected areas hosting significant IDP communities, includ- ing those geographically distant from the front line of the conflict, should also be addressed, as they pertain to IDPs and poor and vulnerable host community members alike. Rationale and Recovery Objective 15.5 Under this strategic component, the focus is on strengthening the resilience of all conflict- affected communities, especially displaced populations and their host communities; better pro- tecting conflict-affected populations; promoting reconciliation and social cohesion; and strength- ening community safety and access to justice where conditions allow. 15.6 These are fundamental to sustainable recovery and peacebuilding—they lay the founda- tion for effectively implementing other aspects of recovery, such as rehabilitating infrastructure, restoring social services, and revitalizing economic activity. Of particular importance is the notion of trust building and reconciliation; bringing various groups together to overcome differences and grievances through dialogue. This is a difficult and sensitive process, but the first steps need to be taken immediately. Without reconciliation—between different members of the community, between different communities, and between citizens and authorities—lasting peace and recov- ery are unlikely to be achieved. 15.7 As social cohesion continues to erode and deteriorating socioeconomic conditions cause further tensions, it is crucial that conflict mitigation and reconciliation activities commence as soon as possible, irrespective of the cessation or continuation of armed conflict. While more ex- plicit peacebuilding activities such as large-scale reintegration processes must wait until the end of overt conflict, there is no time to waste in preventing further erosion of social cohesion. Ef- 28  An opinion poll conducted by the NGO Democratic Initiatives Foundation in December 2014 (within the framework of USAID’s UCBI project) found that 47 percent of respondents in Slovyansk and 52 percent of respondents in Kramatorsk had a negative opinion of both local and national authorities. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 34 fective responses must situate social cohesion and reconciliation interventions within practical and tangible local recovery efforts, including both restoration of services and community infra- structure (as detailed in Component 1) and economic recovery, including livelihoods and income generation (as detailed in Component 2). Overview of Priority Interventions and Financial Requirements 15.8 This report recommends a number of priority interventions should begin in the next 24 months, as detailed in Table 5. Recommendations also reflect international experience, which demonstrates that without addressing and resolving grievances and root causes of conflict through a process that involves all affected groups, there cannot be any meaningful or lasting peace or recovery. Moreover, this cannot happen without a national policy framework that under- pins regional and local interventions. 15.9 Recommendations are presented as distinct sets of issues but are closely interrelated in terms of both priority needs and timelines. Flexibility in implementation is important, both in response to changing circumstances and to the scale of the challenge. While deeper analysis is needed to develop a disaggregated and targeted program, this should not diminish the urgency of the response: Such analysis should be the first step of implementation. Table 5. Social resilience, peacebuilding, and community security — Recommended interventions and associated costs Cost (US$ Subcomponent objective Recommended interventions million) 1. Better understand vulnerability, • Conduct a vulnerability and social cohesion 2.55 risk, and social cohesion assessment/index to monitor and track levels Objectives: Establish a baseline to of social cohesion and conflict resurgence risks better understand vulnerability, risk, • Conduct a perception survey/risk and social cohesion. Social cohesion and assessment to monitor the dynamics of social resilience are notoriously challenging to and economic vulnerability and political measure, and a significant investment fragility needs to be made in tools (polling, • Enhance the analytical capacities of local focus groups) that can track a number CBOs and think tanks to monitor the situation of indicators that are essential for and provide recommendations for decision measuring whether communities making both on national and regional levels and societies are getting more or less • Introduce gender-disaggregated data cohesive. This type of data tracking and collection and analysis in government systems analysis will inform and support the prioritization of investments across the recovery spectrum (including reconstruction and service delivery and livelihoods). 2. Promote social cohesion and build • Develop national conflict–sensitive 19.68 back trust information and communication campaigns Objectives: Promote the building and in collaboration with local and regional rebuilding of relationships and trust authorities and civil society actors Volume I: 35 SYNTHESIS REPORT in communities directly impacted by • Launch economic development projects in the conflict (IDPs, hosts and resident affected communities to provide new livelihood populations, communities with high options for the displaced, hosts, and residents levels of ex-combatants) and indirectly of conflict-affected areas impacted by the conflict (areas where • Enact measures to promote tolerance supply-chain disruption or government through community-led projects and events service provision deficits are felt). to benefit conflict-affected communities in Significant social tensions are likely to eastern Ukraine exist among resident populations that • Support community- and national-level have been exposed to the polarizing dialogues on peace and develop a vision for a effects of violence, civil unrest, and better Ukraine polarizing media content. Both intra- • Promote trust between state and and intercommunity reconciliation conflict-affected communities by enhancing will need to be supported, including by participatory, inclusive, and accountable national-level interventions. governance processes 3. Promote a culture of tolerance • Design and support a program of national 11.44 through dialogue and civic dialogues on common concerns to build participation bridges between all parts of the country and Objectives: Engage in inclusive dialogue reduce national divides that will support greater recognition • Support universities and CSOs to promote of diversity and tolerance within structured dialogues between intellectuals, Ukrainian society and help reduce youth, women’s groups, and professional intercommunal tensions in Donbas and associations that encourage tolerance throughout Ukraine. Encouraging and • Support youth and women’s groups to have supporting politically neutral public exchanges within Ukraine and beyond to break discourse on issues of common interest, down unhealthy stereotyping including citizenship, the economy, • Train media on conflict sensitivity aimed and even a vision for the future, will at improving standards among key groups of also help address the growing trust journalists from affected regions deficit between the citizens and public • Promote youth and women’s civic institutions, in particular in conflict- engagement through programming that affected areas. promotes their roles as peacebuilders 4. Ensure social protection for • Improve information and communication 5.76 conflict-affected populations on social payments to conflict-affected Objectives: Enhance the government’s communities, first and foremost to IDPs and capacity to deliver social protection their host communities, which should include: benefits to conflict-affected -- Establishing a web portal on recovery- communities and to ensure consistent oriented information and assistance supply of benefits to vulnerable programs community members in conflict- -- Establishing telephone hotlines at affected areas.a Beyond addressing the the central level and in the most-affected immediate basic needs of IDPs, these regions interventions will also be essential for -- Producing and locally distributing preventing additional tensions over bulletins and manuals on IDP registration access to available services and reliance procedures and social payments on limited community resources. mechanisms -- Establishing administrative “one-stop shops” to provide support and referrals for conflict-affected populations Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 36 • Improve procedures for delivering basic social services and benefits to conflict-affected populations and to IDPs, specifically with regard to: -- Housing costs -- Unemployment benefits, particularly in areas hosting a large number of IDPs (Donetsk, Luhansk, Kharkiv, Zaporizhzhia, and Dnipropetrovsk oblasts) -- Pensions, to address the large movement of pensioners from Donetsk and Luhansk oblasts to Kharkiv, Zaporizhzhia, and Dnipropetrovsk oblasts 5. Promote access to justice • Develop safe and effective mechanisms for 8.10 Objectives: Expand and strengthen citizens to formally report conflict-related citizens’ access to justice by increasing crime/violence, including sexual and gender- the capacity, legitimacy, and based violence (SGBV), and to receive legal aid accountability of law enforcement and for such reporting justice institutions. Expected outcomes • Establish a clear and transparent system for comprise improved citizen security investigating allegations of violence and human and access to justice, and strengthened rights violations of civilians by armed forces capacity, legitimacy, and accountability and groups of law enforcement and justice • Support the prevention and monitoring of institutions to respond to conflict- domestic violence and SGBV in conflict-affected related grievances. areas and nationwide • Continue to monitor all detention centers in the conflict-affected regions under government control using the National Preventive Mechanism • Expand the availability of free primary legal assistance, both through the Ministry of Justice and through citizen support bureaus, and “one- stop shops” in local administrations • Expand the network of representatives of the Ombudsperson’s Office (OO) and build their capacity to help redress citizen grievances • Support partnerships between the representatives of the Ombudsperson and civil society and community organizations 6. Provide legal assistance • Launch a legal aid program for victims of 6.60 Objectives: Ensure that conflict-affected conflict-related crime populations have access to legal • Raise awareness to encourage victims to support and administrative assistance. report crimes and seek redress The range of priority needs for legal • Support to resolve title, property, and access advice and support among IDPs disputes when formal judicial procedures are includes restoring legal documents, involved having access to social services and • Mobilize additional legal expertise at employment, establishing and enforcing the local level and train legal and judicial property rights, supporting ongoing specialists on specific conflict-related legal legal proceedings and financial issues Volume I: 37 SYNTHESIS REPORT obligations (such as loans and • Strengthen the capacity and accessibility mortgages in their home areas), of Ombudsperson representatives to help compensation (such as registering citizens obtain redress for unjust decisions or claims for property loss or damage), unresolved problems and other civil and administrative matters. The Ministry of Justice is responsible for the system of free secondary legal assistance when required. 7. Provide psychosocial support for • Psychosocial support: 28.40 conflict-affected populations -- Develop community-based psychosocial Objectives: Meet the psychosocial and support and referral networks mental health needs of conflict-affected -- Reinforce psychosocial support groups such as combatants and civilian programs for emergency services personnel, conflict victims, children, survivors the armed forces, security personnel, of SGBV, IDPs, returnees, and service volunteers, and their families providers and emergency services -- Mobilize communities to develop personnel. self-help, social support, and safe school environments -- Prevent trauma to children in stressed family environments • Mental health: -- Provide additional training for existing local mental health and medical specialists -- Offer trauma/PTSD diagnoses and treatment for IDPs/returnees and combatant families -- Offer mental health support to SGBV victims -- Provide rehabilitation services for ex- combatants -- Offer comorbidity (trauma and substance abuse) treatment -- Improve support services for mental health para/professionals to reduce and prevent burnout • System strengthening: -- Strengthen psychosocial support services at the local level -- Foster coordination between the mental health systems and other sectors to ensure capacity building of the related institutions -- Build a more adapted human resource system by making changes to mental health educational curricula, and ensuring coordination of efforts between all relevant state authorities -- Develop targeted programming for vulnerable and most-at-risk populations Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 38 -- Encourage women’s NGOs to establish referral and support systems for victims of SGBV and other conflict-related crimes 8. Restore community security • Develop community-embedded early 23.88 Objectives: Address risks to community warning mechanisms, which can also be used b security, including physical hazards to analyze social cohesion trends such as static landmines, UXOs, and • Establish local advisory panels on the proliferation of illegal weapons— community security to strengthen the and to address high levels of distrust relationship between local authorities and their resulting from physical insecurity. Many communities community security interventions, such • Remove static mines and UXOs; this should as demining in Donbas, are a necessary include capacity building for local experts and precursor to activities recommended could be pursued in conjunction with area- in Components 1 and 2 concerning the based development work reconstruction of infrastructure, the restoration of services, and economic revival. To support the restoration of local safety and security, there is a need for inclusive security interventions with strong governmental and community buy-in. 9. Prepare for the disarmament, • Provide technical support to government 20.42 demobilization and reintegration counterparts for the development of a national (DDR) of returning ex-combatants DDR strategy Objectives: The objective of this • Undertake socioeconomic opportunity component is twofold: (i) to support the mapping to identify job opportunities and government to develop a national DDR alternative livelihood opportunities framework and plan and (ii) to support • Identify community-based, socioeconomic the reintegration of combatants in light reintegration support; identify priority support of the government announcement that options for ex-combatants to support their the first cohort may be demobilized as peaceful return to their communities early as April 2015. • Develop programs and needs assessments for psychosocial support for ex-combatants • Support socioeconomic reintegration of combatants in the immediate future a The needs and estimated costs for the repair of damages to the physical infrastructure associated with the delivery and distribution of social welfare benefits are included under Component 1. Public transfers (pensions, stipends, and social assistance) account for 33 percent of monetary household incomes in the Donbas oblasts precrisis (Gazizullin, Ildar. 2014. “Rapid Economic Assessment: Donetsk and Luhansk Oblasts.” Report, UNDP). b For examples, see; Elva. 2012. www.elva.org; and WANEP Nigeria. n.d. “Conflict Prevention.” www.wanepnigeria.org/index. php?option=com_content&view=article&id=22&Itemid=36. Volume I: 39 SYNTHESIS REPORT Chapter V TRANSVERSAL ISSUES AND PRIORITIES 16.0 Population Displacement 16.1 The humanitarian exigencies of over 1 million IDPs are compelling, and are initially being addressed through the UN humanitarian appeal. Displacement flows contribute to underdevelop- ment and may, if left unaddressed, drive further conflict. Forced displacement may weaken so- cial and state capacities, further eroding confidence in government and increasing the burden on state finance and institutions. Displacement may also exacerbate threats to citizen security and create underemployment and price distortions. Despite the fact that internally displaced popula- tions bring capital and skills that can be put to use in the recovery and benefit the resilience of affected communities, few means exist to tap into these resources. 16.2 A number of factors dramatically increased the number of registered IDPs in December 2014, starting a trend that continued through February 2015, as illustrated in Figure 2. First, the arrival of winter and weakened economic resilience among residents in conflict areas increased outflows as conditions deteriorated. Second, Government Decree 875/2014, issued in mid-No- vember, closed all government offices in nongovernment-controlled areas, halting funding of pen- Figure 2. Total number of IDPs in Ukraine as of February 2, 2015, including Crimea 1200000 978,482 1000000 942,748 800000 600000 542,080 Total Ukraine IDPs 494,046 (including Crimea) 400000 415,078 200000 54,400 117,000 1500 0 Mar-14 Apr-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 May-14 Jun-14 Sources: SES until December 2014, then UNOCHA/MSP figures for January 2015 onward. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 40 sions, social benefits, and other services, while also withdrawing support to schools and hospitals. Ukraine’s central bank offices also closed, limiting access to cash and banking services. Pension and social payments are now only available to persons with registered residences in government- controlled areas. The withdrawal of financial services and resources deepened vulnerability and prompted outflows of some of the Donbas region’s most desperate residents. There are indica- tions, for example, of extraordinary numbers of pensioners leaving nongovernment-controlled areas in December and January and registering as IDPs in government-controlled areas.29 16.3 A third factor contributing to an increase in IDP registrations is the late December 2014 transition from a Ukraine State Emergency Service (SES) paper–based methodology for IDP reg- istrations to a Ukraine Ministry of Social Policy (MSP)–managed electronic system, which more rapidly tracks and aggregates the numbers. The MSP, now the official source of displacement sta- tistics in Ukraine, uses a formal registration procedure, local welfare offices, regional offices that aggregate formal submissions and check the data at the regional level, and a central registry of- fice that aggregates IDP registration data at national level. This comprehensive approach is likely contributing to additional IDP registrations.30 16.4 A fourth factor contributing to the large increase in registered IDPs is an intensification of fighting since early January. Fierce fighting and heavy, indiscriminate shelling in densely popu- lated areas continues in different locations along the front line in the East, prompting additional outflows of persons from conflict-affected areas.31 Leaving separatist-controlled areas is becom- ing increasingly perilous due to the presence of unexploded ordnance (UXO) and mines, the de- struction of critical transport infrastructure such as bridges and main roads, and increasingly restricted freedom of movement in and out of the conflict area. Characteristics of IDP Movements in Ukraine 16.5 The demographic profile of IDPs in eastern Ukraine suggests several distinct patterns that are similar to forced displacement crises in other countries. As in many displacement crises where women and children leave home areas at the first signs of violence or duress in their com- munities, women and children represent a sizeable proportion of the IDP population. For the eastern five oblasts, the numbers of able-bodied, working-age women (who often leave with their children) averaged 34 percent of IDPs in September and October 2014. This proportion has since fallen, as the number of disabled and elderly among new IDPs has increased significantly—from 17 percent in December 2014 to 70 percent in January 2015. The relatively small number of dis- abled and elderly residents leaving in early waves of displacement is common to forced displace- ment crises, due to mobility challenges, fear of the unknown, misinformation or hearsay, or the insistence by long-time residents (who are also typically past fighting age) to stay in their home areas near what they know. The current increase in displacement among older and disabled resi- 29  It remains unclear how many people registering with the MSP are IDPs and how many are registering solely for the purpose of transferring their pensions, and may move back to their homes once their pensions and social benefits have been collected (UNHCR. 2014b. “Ukraine Situation.” UNHCR Operational Update, UNHCR, Geneva. http://unhcr.org.ua/attachments/article/1299/UNHCR%20 External%20Update%20Ukraine%20Situation_7%2031%2012%202014.pdf). This lack of clarity affects planning of aid provision. 30  Humanitarian actors in the field suggest that the MSP numbers still understate the true scope of the forced displacement crisis, due both to the dynamism in population movements and the enduring reluctance of many IDPs to register (See, for example: UNOCHA. 2015b. “Ukraine.” Situation Report No. 25, UNOCHA, Kiev; where it is suggested that the MSP system is “unable to capture the move- ment of people in real time. Local authorities and partners agree that the discrepancy between the real and registered numbers of IDPs is a major issue hampering delivery of assistance”). 31  UNOCHA, 2015b. Volume I: 41 SYNTHESIS REPORT dents is due to circumstances that include worsening service delivery deficits, weather-related hardships, an escalation in fighting, and an inability to access official financial support. In general, since September 2014, the percentage of able-bodied men among registered IDPs in the East has remained constant, averaging 15–17 percent of the total number of IDPs in the East.32 16.6 Over 96 percent of IDPs originate from the oblasts of Luhansk and Donetsk. Of these, 75 percent have sought refuge in host communities within the five eastern oblasts. More telling is that 49 percent of IDPs have stayed within Luhansk and Donetsk, swelling the population of con- flict-affected host communities nearest to the fighting.33 16.7 This is a typical movement pattern for IDPs, reflecting a desire to achieve greater physical safety while remaining within a reasonable distance of homes, relatives, property, and former livelihoods. In Ukraine this pattern is likely reinforced by IDPs’ fear of poor treatment if they move to areas further west, as well as by the movement of pensioners and other social service support payment recipients to adjacent government-controlled areas in order to register for continuation of their assistance. The result, however, is a concentration of the displaced into host areas that are poorly prepared to receive them. Conditions for both the displaced and hosts deteriorate as these inflows continue. 16.8 In many areas, local officials and civic organizations have established collective centers for the displaced. Many, however, are overwhelmed by the demand for shelter. Several summer camps and institutions that were abandoned as cold weather approached are now being filled out of necessity, providing suboptimal accommodation for increasing numbers of IDPs. Conditions in many centers are not good. A local CSO told visiting Organization for Security and Co-operation in Europe (OSCE) monitors that there was a dramatic increase in alcohol abuse by women at the center, reportedly due to the pressures of divorce, child care, and unemployment.34 16.9 Outside of the new centers and camps being established for the surging numbers of IDPs near the line of contact, IDPs have moved into host areas where they fill available housing stock or find lodging with relatives, often crowding multiple families into accommodations meant for fewer people. Living conditions in some apartment blocks and neighborhoods have deteriorated for both residents and the displaced as IDPs crowd in. The government is identifying a significant stock of almost-completed new housing throughout the country that can be finished in order to meet some of the need. Other empty buildings are also being inventoried by local authorities. Greater demand for rental accommodation has led to increases in brokerage fees and rents. The presence of IDPs has also placed downward pressure on wages and upward pressure on food prices. While large-scale price increases are strongly linked to fiscal challenges, the conflict, and monetary policy at the central level, local residents often attribute these economic distortions to the presence of the displaced and eastern separatists.35 16.10 Health facilities and classrooms are overpopulated in many areas, and community services 32  These numbers may be low due to the reasons mentioned or, as in other forced displacement crises, Ukrainian men are reluctant to register and instead attempt to remain unnoticed primarily for safety reasons and to avoid conscription. 33  Analysis derived from SES and MSP data. 34  OSCE. 2015. “Special Monitoring Mission Report.” Report, OSCE, Kiev. Outside of these problems, there are additional challenges associated with not paying workers at these centers and the lack of funds for communal and food items. UNOCHA reports that some IDPs are compelled to return to unsafe environments. UNOCHA. 2015a. “Ukraine.” Situation Report No. 23, UNOCHA, Kiev. 35  See: GIEWS/FAO (Global Information and Early Warning System on Food and Agriculture). 2014. “Ukraine.” GIEWS Country Brief. http://reliefweb.int/sites/reliefweb.int/files/resources/GIEWS%20Ukraine%2017-December-2014.pdf; and ACAPS, 2015. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 42 such as elderly care, child care, recreation services, and sanitation services have been affected as resource-poor authorities redirect their budgets to the needs of IDPs. This fuels mutual suspicion and social fragmentation in host areas, particularly as fighting intensifies and greater numbers of Ukrainian soldiers are wounded or killed. Interactions in host areas are increasingly becoming bitter and confrontational, particularly toward men from the East who may be suspected of anti- government sympathies. 16.11 The majority of the displaced in Ukraine have moved at least twice in the course of their displacement, and one-third have moved three or more times. Repeat movements are typically driven by a search for secure, adequate, and reasonably priced accommodation, but should be understood as disruptive episodes in the lives of the displaced as they search for improved cir- cumstances. Movements are frequently driven by the hard choices IDPs face as personal resources are depleted; as they search for the best access to services and assistance in other areas; as land- lords are increasingly disinclined to rent to IDPs; and as host families and family members lose the ability (or tolerance) to support IDPs.36 Repeated dislocations due to renewed physical safety concerns are also common as many of the displaced who seek to remain near home areas have had to flee again due to heavy nearby fighting. Of the estimated 130,000 IDPs who were housed in nonwinterized accommodations over the early months of winter, nearly all were moved or moved themselves to areas where winter-ready shelters were available—though sometimes in more re- mote locations. This has also led to the return of some IDPs to less-than-desirable situations near or in home areas, due to their dissatisfaction with accommodation options in the West and as news in the East suggested that returning to home areas is the best available option.37 16.12 With each displacement and even with returns, people must register with new government offices and local CSOs. They must also undertake a difficult search for adequate accommodation (if homes were destroyed or property was lost), enroll children in school, and navigate difficult social relationships. Social networks commonly weaken with each move, and delays in finding adequate assistance or financial support sometimes trigger difficult gaps in household resources. Successive moves often lead to the incremental weakening of a household’s resilience. 16.13 Even for returnees, being home does not mean returning to the status quo. “Home” will have changed for returnees since their departure. Case studies of multiple forced displacement crises underline that home regions may have changed socially, developmentally, and politically. In addition to the challenges to return posed by the destruction of homes and infrastructure and the decline in services and governance capacity, the presence of nonstate political entities and politi- cal conflict may have permanently altered the social landscape such that return to places of origin becomes impossible for some groups. In cases of protracted displacement, the demographic reali- ties will have changed in home areas, and returnees will experience increased pressure on scarce land resources and often disputed access to the property they left behind. The role of women may have changed as well, either enhancing or restricting their freedom of movement and ability to engage in activities different from those in their predisplacement situation. 16.14 To contain the developmental impacts of displacement and leverage the skills and presence 36  See: IFES (International Foundation for Electoral Systems). 2014. “Public Opinion in Ukraine: Key Findings,” Special Report, IFES, Washington, DC. 37  UNOHCA reports that challenges persist in the process of relocating to winter shelter, with high levels of dissatisfaction reported in small towns’ ability to provide adequate employment opportunities and access to state assistance. Also see the IFES 2014 report for expression of return intentions. Volume I: 43 SYNTHESIS REPORT of the displaced for more positive outcomes for all, four key challenges must be addressed—de- livering services such as security, education, health, and social payments, along with basic infra- structure in equal measure to the displaced and host populations; assisting the displaced regain control of land and property; reestablishing livelihoods and social bonds that are disrupted by forced displacement and conflict; and establishing accountable and responsive governance and rule of law at the local level. These are the barriers to durable solutions for Ukraine’s internally displaced—and they are, at the same time, critical development challenges for the country’s en- tire population. The RPA integrates these concerns throughout the three components outlined above. This approach is premised on the continuation of the IDP crisis for the foreseeable future and the associated strains that such population movements place on state finances, service deliv- ery mechanisms, governance, and social cohesion. 17.0 Strengthening Local Governance in Recovery Efforts 17.1 The crisis has had widespread impacts on local governance38 in affected areas, including on institutional capacities, assets and infrastructure, local budgets and income streams, delivery of municipal services, local social dynamics, relations between national, regional, and local levels of government, and state–society relations and citizen–state trust. Local governance is an intrin- sic part of recovery processes and is addressed throughout the RPA. Ensuring support for and strengthening local governance will promote efficient implementation and coordination of activi- ties on the ground, ensure responsiveness to urgent and emerging needs, improve public trust in the state’s capacity, and promote a more sustainable, participatory, inclusive, and accountable recovery process. 17.2 The crisis has acutely affected local authorities in the government-controlled areas of Lu- hansk and Donetsk. For example, half of all local administrative infrastructures in these areas are estimated to have suffered some level of damage,39 and some infrastructure in areas very close to the front line has been completely destroyed. Apart from infrastructure, the crisis is also reflected in human resources by a decrease in the number of civil servants (in some instances, only 20 per- cent of the staff positions are filled; in other cases, only one-third of the staff are present in the oblast administration, and city councils and oblast administrations only have 78 percent of the staff they should have).40 As the demand for many municipal services has drastically increased (especially for pensions, social assistance, and health), local bodies are facing serious shortages of capacity and in many cases, losses in capacity due to staff displacement and dismissal. These are compounded by shortages of space and equipment and by the relocation of state administration offices in the worst affected areas. Many local authorities’ financial situation is dire: Their budgets are insufficient to meet unforeseen expenditures related to the crisis (including social services for IDPs), while at the same time their revenues41 have decreased as inflows from municipal services (such as communal heating and water distribution) and income taxes have plunged. Lack of fi- 38  See UN and World Bank, 2014. A local governance function is one that is statutorily or customarily mandated to one or more stakeholders of local dimension, including local governments, local state administration, local CSOs/CBOs, communities, the private sector, and so on. 39  Excluding administrative buildings in rural settlements (Verkhovna Rada). 40  Ministry of Economy and Trade, November 2014. 41  The revenues of local authorities are composed of their own resources (recently averaging 46 percent of total budget but as low as 3–5 percent in certain villages and rural settlements) and state transfers. The State Fiscal Administration collects taxes through its regional offices at oblast, raion, and hromada levels. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 44 nancial resources can strain the ability to recruit additional staff in local administrations, and the provision of services. Several examples document the decrease in local authorities’ own source revenues. 17.3 Lack of citizen–state interaction and public councils’ reduced capacity to cope with the situation is one area that needs attention. Apart from capacity gaps, the public councils also lack the financial and policy support to be able to exercise their functions with the regular participa- tion of the private sector and civil society. Currently, citizens—especially IDPs—rarely or never participate in needs assessment, planning, and implementing recovery response. Consequently, trust in government is low. At the same time, the stress on local authorities to deal with the con- sequences of the conflict on their own, without the necessary national support, has also eroded the state–society relationship. 17.4 Proposed priorities for strengthening local governance in the context of recovery and peacebuilding efforts include: • Restoring local government infrastructure and assets; • Helping central government actors provide overall policy guidance and recovery planning support to local authorities; • Mobilizing financial and human resources and capacity to match increased local service de- livery needs; • Building local authorities’ capacity to effectively coordinate and support the different institu- tional and nongovernmental actors involved in service delivery and recovery interventions; • Building capacity to sensitize local appointed and elected officials regarding processes, in- cluding participatory planning processes that promote participatory, transparent, and inclu- sive local dialogues and inclusion in decision making; • Supporting the development of an integrated approach to meeting local recovery needs; en- hancing the policy dialogue on implementing decentralization. 17.5 A strategy for strengthening local governance in the context of recovery and peacebuilding efforts is being coordinated at the national level by the Vice Prime Minister’s office, with sup- port from the Ministry of Regional Development, Construction, Housing and Communal Services and the Ministry of Finance. Local authorities should develop the recovery strategy in order to increase their ownership over the process and ensure their needs and requirements are appro- priately addressed. This approach will enhance the national–subnational relationship and foster trust in the idea that government assistance is provided where needed. It is recommended that the Ministry of Regional Development, Construction, Housing and Communal Services work di- rectly with oblast and raion council administrations and local authorities to endorse the strate- gies of established recovery committee councils (which are comprised of local council members, civil society, the private sector, and also women, youth, and marginalized groups). 17.6 It is also important to establish one-stop citizens’ service centers to ensure the local popu- lation’s needs are met and to help enhance capacities for service delivery. The establishment of such centers will enable local authorities to assess the increase in demand for public services. These centers could play a critical role in the recovery process, serving as a hub between citizens and local authorities on local needs, and providing the public access to timely and reliable infor- mation on matters that affect their lives. Volume I: 45 SYNTHESIS REPORT 17.7 Capacity development for local authorities, including administrative staff, should be ad- dressed through knowledge-sharing platforms, peer-to-peer support, different online tools, and trainings at the local level. 17.8 Local development planning processes that are based on inclusive dialogue and promote transparency in the selection of reconstruction and recovery priorities will facilitate trust be- tween local authorities and communities. Communities—in particular CSOs, businesses, women, youth, and the elderly from the urban and rural areas—should be encouraged to participate in the planning process for the development of their oblast/raion/municipality. Policy support from the national level that enables local strategic participation in the planning process should be a priority. 17.9 Priority during the initial 6–12 months could be given to: (i) areas that have suffered the most damage and displacement; (ii) areas that have received the highest number of IDPs in rela- tion to their population and local authorities’ capacities for response; and (iii) areas undergoing difficult political stabilization processes. Other principles could include attention to the differ- entiated needs and capacities of urban and rural governance systems; alignment with planned decentralization reforms and recognition of the specific needs of conflict-affected areas within the decentralization process; creating spaces for citizen participation in local decision-making processes, including openings for the participation of IDPs, women, and vulnerable groups. 18.0 Gender 18.1 The crisis has had different impacts on men, women, children, and the elderly. The RPA has adopted a gender mainstreaming approach—meaning that the analysis of the crisis impacts, resultant needs, and related strategic recommendations all take gender into account through- out. Moreover, it recommends that gender sensitivity be similarly integrated within the recovery strategy’s implementation, as an integral dimension of successful recovery programming.42 18.2 Within the RPA, a gender-sensitive approach implies attention to the specific experiences of both women and men affected by the crisis, and their potentially differing recovery risks, needs, and capacities. For example, the conflict has caused changes in family relations and family pat- terns. The majority of displaced families are incomplete, with most now headed by women. Wom- en constitute approximately two-thirds of able-bodied adult IDPs. They are the main caretakers of displaced children and elderly relatives and shoulder the responsibility of ensuring their families’ social and economic well-being—including managing domestic needs, securing housing, and pro- viding economically. Young women, especially those isolated from families and social networks, are at increased risk of sexual violence and trafficking. Meanwhile, although social reintegration of female IDPs and children is broadly supported, male IDPs can face acute stigma and prejudice in host communities, drastically limiting their livelihood options and social reintegration poten- tial and reducing their likelihood of registering as IDPs. An additional gender dimension relates to men who account for the vast majority of volunteer security and protection forces and the social and economic strains their families experience as a result. 18.3 Differentiated needs include gender sensitivity in supporting access to services (Chapter 42  Significant international experience on gender-sensitive recovery programming, including from the UN Security Council Resolu- tion 1325 on Women, Peace and Security, is available in support of the implementation of the RPA. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 46 IV, Section I) and livelihood opportunities (Chapter IV, Section II), as well as access to justice—in- cluding for SGBV, which is aggravated in conflict and post-conflict settings, as well as for forced recruitment of men and boys into armed groups (Chapter IV, Section III). Gender inclusiveness is also highlighted around issues of social resilience and peacebuilding, including psychosocial recovery, gender-sensitive DDR, and training men and women to become peacebuilders. The sug- gested institutional arrangements similarly highlight the importance of gender-inclusive partici- pation of conflict-affected populations in decision making around recovery activities, gender-dis- aggregated recovery data collection, and gender-responsive institutional capacity for recovery at national, oblast, and local levels, including gender advisors within institutional structures. 19.0 Human Rights 19.1 The armed conflict in eastern Ukraine has been accompanied by numerous allegations of human rights abuses by all parties, including gross violations such as summary executions, ab- ductions, torture and ill treatment, arbitrary detention, and intimidation and harassment. The deterioration in law and order in conflict-affected communities is also believed to have resulted in some armed groups and security providers who act with impunity and a lack of transparency and accountability, which negatively impacts economic and social rights of the conflict-affected populations (including displaced communities) and citizen–state trust. The context of the armed conflict has weakened respect for fundamental human rights. 19.2 As already noted, systemic institutional weaknesses that predated the current crisis have been further exacerbated by it, and are particularly evident in the sphere of human rights (civil, cultural, economic, political, and social rights). Exacerbation of inequalities, erosion of trust in public institutions (especially notable in the law enforcement and justice systems), and the appar- ent impunity of armed irregular forces undermine the rule of law and, therefore, citizen security. Long-standing institutional shortcomings—including chronic underfunding of the justice system, asymmetry between prosecution and defense in criminal proceedings, questionable judicial inde- pendence, and excessive use of pretrial detention—further compound the problem. 19.3 While these shortcomings are best addressed in the context of a national reform of the security sector, immediate measures must be taken by all actors in the conflict-affected areas to prevent a further deterioration of the overall human rights situation and to strengthen adherence to and respect for human right norms and standards. Targeted human rights training for law en- forcement agents, security providers, and combatants should be complemented by a more con- certed effort to investigate reports and allegations of human rights violations by any actor. Where appropriate, human rights-related measures have been mainstreamed throughout the RPA’s rec- ommendations. As with the overall concept of peacebuilding, however, transformative impact will depend on the central government’s promotion of a clear and strategic vision, possibly within the framework of the national reform agenda. This will need to be implemented locally in conjunction with reconciliation, access to justice, and other social cohesion interventions. Volume I: 47 SYNTHESIS REPORT Chapter VI INSTITUTIONAL ARRANGEMENTS 20.0 Institutional Framework 20.1 The extent of eastern Ukraine’s recovery and peacebuilding needs will necessitate dedi- cated institutional capacity for recovery planning, implementation, coordination, and monitoring. This section highlights key considerations for the GoU regarding the establishment of appropriate institutional arrangements to implement RPA recommendations and wider recovery efforts. It highlights the importance of government ownership over the RPA process, balanced with wide- spread stakeholder engagement. 20.2 The current situation calls for an approach to recovery, reconstruction, and peacebuilding that is flexible and responsive to evolving needs and opportunities. Beyond the analytical and programmatic framework provided by Phase 1 of the RPA, this will necessitate specialized in- stitutional arrangements for prioritizing urgent recovery interventions, flexibly aligning financ- ing and ensuring rapid disbursement, and identifying appropriate implementation capacities to achieve results in the short term. The specific institutional arrangements to be adopted for RPA implementation will need to be developed by government as an immediate next step in order to facilitate RPA implementation planning. The institutional architecture selected should be suitable for managing both: • Continuous monitoring of the conflict’s impact and periodic assessments to ensure that this report’s data and analysis are regularly updated. This would include the expansion of the scope of the RPA assessment to include additional areas impacted and/or expected to be ac- cessible. Monitoring and assessment activities would be utilized to regularly update the RPA programmatic and results framework. • Ongoing identification, prioritization, and implementation of feasible priority recovery inter- ventions. This would include: (i) identifying a first set of priority recovery interventions that can be immediately implemented to mitigate the potentially destabilizing effects of large IDP concentrations and worsening economic and social conditions—notably in the oblasts adjoin- ing Donetsk and Luhansk; and (ii) periodically assessing and identifying additional recovery interventions that would be sequenced to build on humanitarian assistance and accompany improvements in the political and security situation. 20.3 Experiences from other countries that have undertaken complex postcrisis recovery and reconstruction highlight the importance of institutional arrangements that combine strong gov- ernment leadership to ensure coordination across stakeholders, with representation from the wide range of sectoral line ministries, government agencies, oblast and local authorities, civil so- ciety organizations, and beneficiaries who will play a role in the recovery process. Given the cross-cutting nature of recovery needs and response strategies in Ukraine, a similar institutional structure will thus be necessary. 20.4 It is therefore recommended that as an immediate priority, an intragovernmental coordi- nation structure (for example, a Donbas Recovery Coordination Committee) be established under Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 48 the aegis of the executive level of government (either office of the president or prime minister). This committee would be cross-sectoral and include representation from key ministries with re- sponsibility for key recovery sectors (such as the Ministry of Regional Development, Construc- tion, Housing and Communal Services, the Ministry of Infrastructure, the Ministry of Social Policy, State Emergency Services, the Ministry of Finance, the Ministry of Economy, and so on), as well as representatives from decentralized levels of government, civil society, and the international community (including donors). This mechanism could be chaired by the Deputy Prime Minister and Minister of Regional Development, Construction, Housing and Communal Services in charge of the overall coordination of recovery in eastern Ukraine. 20.5 This structure should take a lead role in coordinating and planning recovery and peace- building activities in an integrated and coherent manner. A first task should be to clarify the com- prehensive institutional framework required RPA implementation. The framework should be as simple as possible and draw on existing structures, given the immediate need for priority inter- ventions and focus on identifying, financing, and implementing a first set of priority interventions. 20.6 Early additional activities for the RPA coordination structure could also include: • Defining key programmatic, operational, and financial parameters for the recovery process— including scope, objectives, policy and reform implications, resource requirements; • Prioritizing and sequencing recovery needs and associated interventions to ensure equitable and demand–responsive recovery across various sectors and to minimize the potential for duplicated efforts; • Developing an integrated financing framework that ensures that all financing sources and instruments are aligned with agreed upon recovery priorities and interventions, including the government budget and donor financing, and overseeing resource mobilization for RPA priorities (see Chapter VII); • Undertaking baseline data collection for recovery and developing monitoring and evaluation arrangements as recommended by the RPA; • Developing a communication strategy to promote citizen engagement with the recovery pro- cess and to promote transparency and accountability. 20.7 Moving forward, a key ongoing task of the coordination structure will be to identify oppor- tunities to promote synergies and links between different sectors and recovery objectives and to ensure effectively integrated and multisector recovery program development. Linkages between public recovery efforts and civil society or private interventions and between national, regional, and local initiatives should also be carefully promoted and facilitated. Given that many of the driv- ers and impacts of the crisis are shared by communities around the country, it will be important to have a dual focus on activities specifically related to the recovery of conflict-affected areas, along- side countrywide recovery activities to promote peacebuilding, tolerance, and reconciliation, and to support the reintegration of IDPs, armed forces, and volunteer combatants. 20.8 At the level of implementation, hybrid institutional arrangements—which are a mix of ded- icated central agencies and existing institutions—may best suit the challenges of ensuring effi- cient and effective recovery of the conflict-affected areas. As described above, the government en- tity mandated to lead recovery efforts should assume a central role with respect to policy setting, implementation oversight, and performance management at a core programmatic level. Various sector-, oblast-, and raion-level line agencies and departments will likely carry out actual imple- Volume I: 49 SYNTHESIS REPORT mentation. However, making such a hybrid arrangement work will require clarifying from the outset the operational mandates of key recovery actors and mechanisms for policy development, coordination, monitoring and evaluation, and reporting. Special mechanisms for resource alloca- tion, financial management procurement, capacity development and staffing, quality assurance, transparency, communications, and grievance redress will also need to be established. 20.9 Regardless of the specific arrangement selected by government, the intragovernmental co- ordination structure would benefit from a Technical Secretariat to provide technical-level leader- ship and to take charge of the day-to-day coordinating and monitoring of RPA implementation. The Technical Secretariat would also play a role in coordinating the financing instruments that support RPA implementation, to identify areas of overlap, fragmentation, or gaps in support, and ensure funds are aligned with priority activities. The Secretariat could include staff from govern- ment and possibly, subject to further exploration and each organizations’ rules and procedures, the three principal organizations supporting the RPA (the EU, the UN, and the WBG). The techni- cal secretariat would be expected to include a combination of analytical, monitoring, and techni- cal expertise to both support RPA implementation and facilitate the functioning of the coordina- tion structure and RPA financing. 20.10 Capacity building for RPA implementation structures—including technical support and specialist expertise from experts involved in past recovery processes—should be an immediate priority to ensure efficient RPA planning and implementation. Within the Technical Secretariat, specialist units for monitoring and evaluating the RPA—as well as for cross-cutting issues such as gender sensitivity and the inclusion of vulnerable groups, human rights, local governance, and IDPs—could also be anticipated. 20.11 Civil society and the private sector should be involved in recovery planning and decision making, as they are important actors in postdisaster and postcrisis recovery. They have a proven ability to mobilize sizable funding and social capital, and can often be sources of valuable exper- tise. Civil society organizations often have well-cultivated links to the affected communities that can be valuable in project implementation. Creating space for civil society organizations and the private sector in the institutional arrangements of crisis recovery will help promote an effective and inclusive recovery process, including meeting the staffing needs of recovery, mobilizing exist- ing delivery systems, raising funds, and bringing in expert resources to help guide the recovery process. This may also include creating recovery planning forums for involving subnational gov- ernment, civil society, technical institutions, academia, private sector, and affected communities. 21.0 Process for Periodic Review and Updating 21.1 The recommendations of the RPA provide considerable flexibility to the government and its partners. Therefore, it will be necessary to integrate a process for reviewing the continued relevance and appropriateness of the strategic approach. Over time, changes in the nature of the crisis—in national contexts, legal or policy frameworks, the activity or capacity of stakeholders and implementing partners, available financing flows, and local needs—may necessitate revis- ing or reorienting the strategy. Similarly, as some interventions prove more timely or effective than others, interventions’ focus or prioritization may also be usefully adapted. Therefore, it is strongly recommended that an RPA progress review exercise be planned every six months, with a slightly more intensive mid-term review replacing the progress review after 12 months of imple- mentation. The mid-term review would be a particularly useful juncture at which to consider the alignment between this first phase of the RPA and the eventual second phase, and to identify how Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 50 to transition or integrate successful interventions into longer-term development strategies. The coordination structure would be expected to be the lead agency for the RPA progress reviews, but the reviews themselves should be based on strongly consultative processes in which all stake- holders are able to provide feedback on RPA implementation to date. 22.0 Monitoring and Evaluation 22.1 Monitoring and evaluation (M&E) is an essential function for measuring progress in the recovery strategy’s implementation and achievement of intended objectives. The main M&E tool proposed by the RPA for recovery interventions is the SRF, which captures the priority outcomes and indicators identified by each component to monitor progress over the twenty-four-month period of RPA implementation (see Annex I). 22.2 It is recommended that responsibility for M&E coordination and oversight reside with the intragovernmental coordination structure. This will depend on activities managed and data col- lected by line ministries, local authorities, and other implementing agencies. As such, a system for cross-sectoral M&E collaboration should be an early priority, and include senior officials from all implementing agencies to ensure high-level support for M&E activities. Additional priority ac- tions should include establishing a specialist M&E unit with adequate capacity43 and resources; developing and agreeing on reporting procedures with implementing partners, including line ministries and relevant oblast and local staff; training and capacity building for the M&E unit and all implementing partners on M&E procedures; and developing a management information sys- tem. Ensuring public access to M&E data will be essential to keeping implementation transparent and credible. Regular M&E reports and updates to the Strategic Results Framework should be available online and widely disseminated to the public via the media and other communication channels. Participatory M&E processes that support the engagement of conflict-affected areas should also be designed and promoted wherever feasible. 43  The specific composition of the M&E unit will need to reflect the need for dedicated M&E specialists at central and local levels and should include expertise in data analysis and management, conflict monitoring, gender disaggregation, and IT. Volume I: 51 SYNTHESIS REPORT Chapter VII FINANCING STRATEGY AND MODALITIES 23.0 Principles 23.1 Addressing priority recovery, reconstruction, and peacebuilding needs in the short term will require leadership and substantial commitments from the GoU, along with support from the international community. This chapter proposes a financing strategy to meet urgent recovery and peacebuilding support needs identified in the Eastern Ukraine RPA. It describes the main objec- tive and key components of such a strategy, including the main financing sources and instruments and key considerations to encourage collective responsibility for outcomes. 23.2 The situation in eastern Ukraine is still evolving, with ongoing military operations and un- certain prospects for a lasting ceasefire. Estimated reconstruction needs may continue to rise as they are further assessed. Nevertheless, it is urgent to formulate a response and provide feasible elements of support in an integrated, fast, and flexible manner. The response should be tailored to ongoing needs yet also cognizant of the severe constraints posed by the ongoing conflict. It should aim to leverage the different available funding sources. 23.3 The government has earmarked recovery and reconstruction funding for the eastern re- gions in the 2015 budget, but faces difficult resource and institutional capacity constraints. Given this, and the overall economic hardships of the communities affected by the conflict, Ukraine’s humanitarian and early recovery needs cannot be met by the government alone. Therefore, in- ternational development partners will be called upon to finance part of the short-term recovery needs. Over time, the government will need to make fiscal space to take over more of the recovery spending. It will also need to enhance the efficiency of public spending, engage nongovernmental actors in the design and administration of the recovery and peacebuilding interventions, and, critically, create the conditions and space for competitive private-sector activities. 24.0 Objectives and Core Considerations 24.1 The overall objective of this financing strategy is to strengthen the effectiveness of the im- mediate post-conflict reconstruction effort by linking different financing sources and instruments together in support of identified priority activities. By doing so, the goal is to encourage collective responsibility for delivery, a higher degree of integration of resources (human and financial), and coordinate technical support and risk management during the post-conflict recovery period. 24.2 Ukraine is a middle-income country, and recovery financing is expected to come primarily from a combination of regular budget allocations and loans, while grants are likely to make up a smaller proportion of the total. To ensure synergies between the different sources of financing and effective use of different funding instruments, the financing strategy will be grounded in the following: • Prioritization between different needs in the RPA, based on a combination of urgency, critical- ity, and feasibility; Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 52 • A comprehensive overview of possible funding sources (from the national budget as well as from loans, grants, and bilateral programs) and their scope and limitations; • A recognition that collective action and responsibility for results is important, in particular for activities that aim to strengthen social cohesion, reconciliation, and peacebuilding; • A responsive approach that can ensure flexible and rapid financing and disbursement to ac- commodate changes in needs and priorities; • An approach that allows for scalability to accommodate future financing needs as and when they emerge (for example, based on expanding the geographic scope of the RPA). 24.3 An important consideration when formulating a financing strategy for the RPA is the ex- tent to which it will promote coordination and collective responsibility for delivery of results in conflict-affected areas. There are limits to shared accountability for results across different fi- nancing sources and instruments, especially when these rely to a large extent on sovereign loans and guarantees. Yet integration at the outcome level can be achieved by focusing on a subset of ac- tivities where a broader coalition and collective action is both possible and warranted in response to high risks, insecurity, and limited capacity of government to deliver. In these cases, specialized solutions should be drafted for pooling certain resources (human, procedural, financial) to jointly manage these during RPA implementation. 24.4 A second consideration relates to the utility of pooling grant financing in a specific instru- ment. While grants are expected to only account for a smaller percentage of the total resource flows, a pooled fund can still perform important functions by preventing duplication and frag- mentation of activities, filling critical gaps in financing, promoting economies of scale, and facili- tating collective action and risk management. Importantly, a pooled fund can provide a platform to finance those priority areas where collective focus and attention is absolutely critical, and/or where financing through country systems at the necessary scale is less likely (such as for spe- cific capacity strengthening activities and projects focused on social cohesion, reconciliation, and peacebuilding). A key consideration during the finalization of the RPA will be to explore whether a critical mass of grant financing can be mobilized to justify the initial higher operating costs of establishing a pooled fund. 25.0 Components of the Financing Strategy 25.1 Establishing a financing strategy involves four key steps: (i) agreeing on a set of priorities (financing needs) within the overall cost envelope of the RPA; (ii) mapping the various financing sources that can be accessed to deliver on these priorities; (iii) identifying the range of specific instruments needed for delivery (strategic allocation framework); and (iv) establishing appropri- ate institutional arrangements, including governance and accountability mechanisms, to promote joint responsibility for outcomes. Figure 3 illustrates this process, while each step is further de- scribed in the subsections below. Overall Financing Needs 25.2 The total cost envelope for the RPA has been estimated at US$1.520 billion. Needs are di- vided into three components (see Table 6). Within the RPA, components also include several cate- gories of spending that would possibly merit a more integrated approach, such as priorities relate to generating knowledge, strengthening capacities, and providing technical assistance. 25.3 The RPA team is also putting forward a set of criteria to encourage further prioritization Volume I: 53 SYNTHESIS REPORT Figure 3. Concepts and methodology applied to define the financing strategy Eastern Ukraine Recovery and Peacebuilding Assesment (RPA) METHODOLOGY TO DEFINE FINANCING STRATEGY Identify Gaps & Critical Financing Sources Financing Needs Constraints/Opportunities Financing Propose Financing solutions Instruments addressing challenges Develop the Financing Strategic Allocation Governance & architecture Framework Financial Architecture of those activities that require immediate attention, either because of their urgency or because of their critical importance for the sustainability of the recovery effort. 25.4 Across the RPA, there are specific Table 6. Estimated aggregate recovery needs categories of spending that would possi- bly merit a more integrated approach. In   US$ (millions) particular, a number of priorities relate Infrastructure and social 1,257.7 to generating knowledge, strengthening services capacities, and providing technical assis- tance. Similarly, several priority activi- Economic recovery 135.5 ties will address localized peacebuild- Social resilience, peacebuilding, 126.8 ing efforts through direct engagement and community security with hard-to-reach communities. Finally, critical priorities can be found in more Total 1,520.0 sensitive areas that are directly related to stabilization, peacebuilding, and strengthening social cohesion, notably for reconciliation, sup- port to IDPs, demining, and support for reintegrating ex-combatants. Given their criticality for conflict resolution, these aspects will require dedicated arrangements during implementation. Sources of Financing 25.5 Even in a period of stress, part of Ukraine’s funding needs must be met from the national budget. Different types of remaining needs will attract a variety of sources of financing. For in- stance, general balance of payments financing is typically provided by the IMF; multilateral bank Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 54 loans are the natural financing source for infrastructure needs beyond what the budget can cover in a middle-income country like Ukraine; while urgent recovery requirements, civil society sup- port, or community-level peacebuilding are often funded by grants. 25.6 Financial requirements are likely to exceed currently available national and international resources. Thus, the RPA will need to be supported by strong measures to increase fiscal space. A proper mapping of available financing is needed as basis for operationalizing the RPA. 25.7 Grant financing from international donors will be particularly important while the Ukrai- nian government is largely shut out of private capital markets. This mainly takes the form of ear- marked funding to specific programmatic areas. Grant financing can help access flexible funding earmarked for immediate interventions that support recovery and peacebuilding. Grants may be channeled as direct budget support to the government or local entities. But because of the impact of the crisis on institutional capacities, grants implemented by specialized agencies (national or international) may enhance financing opportunities. In a post-conflict context, working with a variety of organizations can attract international donors if they see programmatic risks mitigated by an effective network of such organizations. 25.8 Private-sector financing and investments are of major importance for fostering economic recovery and setting the basis for sustainable development and stability. Foreign direct invest- ment (FDI) can be critical for sectors such as mining, telecommunications, and construction. En- couraging social investments (such as employing and training nationals, and using local suppli- ers) can magnify the benefits to the local economy, help create jobs, and build the tax base while producing necessary goods and services. Remittances are also significant from a macroeconomic point of view, providing households with family members working abroad an important financial safety net. But conflict and economic instability pose a substantial risk to private sector inflows owing to asset destruction, weakened property rights, inflation, currency depreciation, and lack of effective economic regulation and rising corruption. Defining the Mix of Financing Instruments 25.9 From the above it is clear that financing for RPA implementation will come from a range of instruments, including: • The national budget (including direct budgetary support): The budget will be the main source of financing, in particular to ensure sustainability of the recovery efforts over time and to cover recurrent costs associated with the reestablishment of government capacities and services in the conflict-affected areas. A budget allocation of UAH 300 million has already been confirmed. • Lending instruments (investment financing, reorientation of existing projects): A number of loan-funded projects are already in place, and it is expected that these will be scaled up or reoriented over time to finance RPA priorities, in particular in terms of large-scale infra- structure reconstruction. These are predominantly implemented through national systems and thus aligned to budget priorities. A key challenge will nonetheless be to ensure that the various working groups and project implementation units (PIUs) that have been set up to support these loans are aligned and able to coordinate with each other. • Grant financing: Grants will likely constitute an important part of RPA financing, even if the relative amounts are expected to be small compared to external financing through loans. Grants will be particularly critical in areas of the RPA that try to address challenges of social Volume I: 55 SYNTHESIS REPORT cohesion, stability, and reconciliation; and where coordination is critical to avoid duplication (that is, knowledge, assessments, technical assistance). Grants will also be needed to finance key thematic support in areas where the government’s ability to borrow might be limited, and/or where the risks of engagement on sensitive issues are too high for partners to take on individually. 25.10 It may be expedient for the majority of grant financing to be pooled into a Multi-Partner Trust Fund (MPTF), as has been the case in several other post-conflict recovery contexts. An MPTF would ensure that support that explicitly targets issues of cohesion, stability, and reconcili- ation is financed in a coordinated manner that builds synergies between different activities and strengthens collective understanding of the context and evolving risks. In the case of Ukraine, an MPTF could have the benefits of: 1. Supporting overall coherence by filling critical gaps and underfinanced priorities; 2. Leveraging national investments by providing cofinancing in critical areas; 3. Building capacity to create enabling conditions for overall implementation; and 4. Providing specific expertise and support on thematic issues not naturally covered by oth- er financing instruments. 25.11 Several international institutions have significant experience administering such facilities, and examples also exist in which private firms have taken on fund administration. The specific design and administrative arrangements will depend both on the agreed activities that will be prioritized and the available financing to be pooled. Based on experiences from past trust fund models and the need to ensure that country systems are used to the largest extent possible, an MPTF may be highly relevant in Ukraine. A possible MPTF would be recommended as an early topic for discussion between the RPA implementation coordination structure and donor agencies. 25.12 The interventions and their implementing entities within a possible MPTF would be select- ed through a collective decision-making process involving both national representatives and fi- nancial contributors. The projects would directly contribute to the objectives defined in the RPA’s SRF and would report on their achieved results in a consolidated manner. The MPTF can thus be understood as a technical solution to the challenges of delivering results in the post-conflict en- vironment; a political solution to issues related to capacity, coordination, and coherence of such support; and an effective mechanism to pool and manage risks. To fulfill the described functions and justify its operational cost, a critical mass representing a minimum of 10 percent of overall RPA funding would be recommended to be mobilized through an MPTF. 25.13 Support through bilateral aid channels will also support RPA implementation. There are many reasons why donors might prefer continued bilateral support, such as to promote specific policies, cater to different constituencies, or because of procedural constraints that prevent pool- ing of funds. However, in the context of a high-risk, weak capacity–implementing environment in eastern Ukraine, a “spaghetti bowl” of bilateral financing runs a high risk of being inefficient and ineffective. The main reasons for this are likely insufficient coordination and possible incon- sistency with the recovery strategy. These in turn could lead to the duplication of implementa- tion modalities, excessive demands on local implementing partners, and fragmentation of smaller projects that address overlapping parts of the same priority. 25.14 To the extent possible, it will be important for the RPA to integrate a maximum number of Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 56 financing instruments. Figure 4 shows how this can be done under the general umbrella of the RPA coordination structure without violating the integrity of individual instruments and the spe- cific accountability and procedural requirements associated with each, which might in some cases prevent direct resource pooling. The institutional and governance arrangements section below describes how collective responsibility for outcomes can still be achieved within the joint facility, and highlights the role of the Technical Secretariat in this process. Figure 4. The palette of financing instruments in support of RPA priorities RPA Coordination and oversight by a Policy Board chaired by the government Technical RPA Immediate Priorities Secretariat Coordination- Joint Analysis Lending instruments MPTF Project implementation unit Fulfill specifics Governed by an Executive Board and Bilateral projects supported by National budget Project implementation a secretariat Governmental structure unit Coordination of Financing Instruments 25.15 As detailed in Chapter VI, the proposed intragovernmental coordination structure could also oversee the RPA financing strategy, including resource mobilization. This would allow RPA priorities to be aligned with the various funding channels and instruments and allow for strate- gic reorientation of individual financing instruments when necessary. The Technical Secretariat would remain in close contact with the multiple financing instruments to target available financing to priority needs and reduce potential duplication or gaps. Some financing mechanisms, such as an MPTF, would be expected to work under the overarching RPA coordination framework (includ- ing, for example, oversight by the intragovernmental coordination structure and administration by the technical secretariat), but may also require complementary accountability arrangements. Volume I: 57 SYNTHESIS REPORT Annex I RPA STRATEGIC RESULTS FRAMEWORK A n SRF will measure progress regarding how the RPA strategy is implemented and how its intended objectives are achieved. It seeks to capture progress toward priority indicators and the outcomes they represent across each component of the RPA. As a representation of visible progress toward peace, the strategic results framework is also a tool for trust- and confi- dence-building and for strategic communication. A disconnect between the population’s expecta- tions for recovery and peacebuilding and the results that are visible to the population (or a lack of understanding of what progress has been made toward peacebuilding objectives) could drive distrust and suspicion and be a conflict-multiplier. However, a strategic results framework with meaningful indicators, clear measures of visible progress, and transparency and regular com- munications can be deeply significant for the population and stimulate support for the recovery process. The RPA currently presents a wide range of progress indicators across each component for the government and its recovery partners to consider. The next step will be for government to lead a process to refine and prioritize these indicators, as part of RPA implementation planning and op- erationalization planning. This exercise would review the current set of indicators proposed; as- sess the scope and reach of each; reconfirm the ongoing relevance of each indicator as a measure of recovery and peacebuilding; identify additional indicators that may be needed, including those that reflect specific outcomes for vulnerable groups or different regions; identify the interim and final targets for each indicator, including gender disaggregation as is relevant; and ensure that indicators are sufficiently modular and phased to allow for progress to be meaningfully measured across the 24-month duration of RPA implementation (and beyond). Examples of how existing indicators could be converted into strategic-level indicators are included below. This exercise would be expected to result in two separate tools: (i) an SRF, which will include a limited number of key indicators that will most visibly demonstrate progress toward peace in the eyes of the population as a whole; and (ii) an Implementation Monitoring Framework, which would be a crucial tool for monitoring progress at the technical level. The Implementation Moni- toring Framework would be a key management tool for the intragovernmental coordination com- mittee, as well as individual ministries and implementing partners. The SRF, meanwhile, would be the foundation for a social contract between citizens and the state on recovery—and represent indicators that would reinforce the faith and confidence of the population that recovery efforts are proceeding in the right direction and yielding tangible results. As such, it would be expected to be widely shared and visibly discussed as part of the six monthly RPA progress reviews. In selecting indicators for the SRF, the following principles are recommended: • Indicators should be measures that can be tangibly defined and recognized by the popula- tion, and can credibly increase the population’s confidence that recovery is going in the right direction. • Indicators should be compelling and generate support for their achievement across different stakeholder groups. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 58 • Indicators should be a subset of key outcomes for each component. They should illustrate the big picture objectives to which each subcomponent aims to contribute, but need not represent each subcomponent individually. • Ideally, no more than 15 indicators would be included (no more than five for each of the three components). • For each indicator, short-term and long-term objectives should be defined. Short-term in- dicators could be process- or output-oriented, and will help build confidence and ensure that progress is on track. Longer-term indicators would be targeted toward the end of the 24-month RPA implementation period and would be a more outcome-oriented measure of recovery. For the Implementation Monitoring Framework: • Limit each outcome to a small number of indicators that include a sense of scope. • Seek to highlight visible goals, particularly in recovery sectors where goals can seem abstract or might not be visible to the population. • Integrate a clear timeline for indicators to be achieved. • Develop a review process for the framework that will allow for incremental changes and mid- course corrections in indicators as needed. In addition to these principles, it is also recommended that the existing draft indicators proposed by the RPA component teams be refined by the government to make sure they fully reflect the government’s specific strategic and implementation level objectives. While both the SRF and the Implementation Monitoring Framework will be informed by their overall purpose of fostering trust and confidence in the recovery process, they will need to be uniquely designed in terms of their frequency and sensitivity. Strategic indicators will need to resonate strongly with citizens (conflict-affected populations, IDPs, host communities, and citizens around the country) and will serve as signals of recovery and reconciliation. Implementation monitoring indicators, however, need to demonstrate forward momentum in delivering recovery and peacebuilding programming and credible incremental spending of financing for recovery investments. Many RPA outcomes, such as restoring access to education, can integrate both “hard” and “soft” elements—for example, in rebuilding schools and helping teachers and students recover from trauma. Education results could thus be framed as: Outcome Baseline Conditions Indicators Education facilities 126 education 1. Civil works contracts signed for rehabilitation reconstructed in target facilities, formerly of __% of the 126 facilities to be repaired. areas of Luhansk serving __,000 2. Standard training program under design for and Donetsk oblasts; students, damaged schools on PTSD (teachers) and MRE (students). physical reconstruction enough by the complemented by conflict to be unsafe 3. % of students with renewed access to safe, psychosocial services or dysfunctional. rehabilitated education facilities. and mine risk education 4. % coverage of teachers and students in target (MRE). schools with PTSD counseling (teachers) and MRE (students). Volume I: 59 SYNTHESIS REPORT Indicators 1 and 2 are more short-term and would demonstrate progress in the first 6–9 months of the RPA. Indicators 3 and 4, meanwhile, would be more medium-term and show results through- out the RPA period. The SRF would focus on one important milestone for each indicator, showing where the RPA expects to be at each six-month review, whereas for implementation monitoring, each indicator would be broken down into several incremental milestones that would be moni- tored and would quickly illustrate any delays. In reviewing and finalizing indicators, it will also be crucial for the government and its recovery partners to formulate indicators in a way that makes them clear, understandable, and measurable for the population, and also minimizes potential intergroup tensions. For example, some key indi- cators may seem apolitical but could be regarded as giving preference to one group over another. In such cases, such as restoring power, it will be key to build in transparency about beneficiaries within relevant indicators in order to demonstrate the evenhandedness of the RPA. Outcome Baseline Indicators Conditions Power distribution and 35,000 Current indicators: transmission networks residents in 1. # of residents with renewed power supply and power-generating 33 settlements 2. % of energy facilities restored capacity are restored without Possible alternative with greater clarity on beneficiaries: and operational. power. 1. (Short-term) __ of 33 settlements now have power infrastructure with civil works contracts issued for their repair. 2. (Medium-term) __% of affected populations have power supply restored, with beneficiaries disaggregated by host communities, IDPs, and businesses. Other indicators may be unobjectionable and uncontroversial, but could be made more compel- ling for the average citizen. Financial services is one such example. Outcome Baseline Indicators Conditions Financial Financial sector Current indicators: services and faces a major 1. Credit lines or guarantees from IFIs such as the WBG or financial sector crisis. European Bank for Reconstruction and Development (EBRD) stabilization. are ensured. Possible alternative with greater clarity on beneficiaries: 1. (Short-term) Credit lines or guarantees from IFIs are secured. 2. (Medium-term) Recovery investment plan and policy reform agenda underpinned by IFI financing are transparently communicated and shared in all areas, and links to the RPA are clearly reported upon in media. Similarly, objectives and aspirations should be easily understandable to average citizens and linked to measurements that have meaning for the citizenry. Trust between the state and conflict- populations could be reformulated. Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine 60 Outcome Baseline Conditions Indicators Current formulation: High levels of mistrust and 1. # of pilot social accountability initiatives, Trust between uncertainty in conflict- on service delivery and on the use of funds state and conflict- affected communities. allocated to recovery affected populations Local authorities’ capacity 2. % of IDPs and local communities improved through is limited due to destroyed participating in decision making for recovery enhanced infrastructure and/ projects governance or overload with new 3. % of local civil servants and # of civil processes. challenges society activities trained on gender-sensitive post-conflict policy Possible alternative: High levels of trust and 1. __% of target pilot communities who Deepened practical uncertainty, and limited have agreed on joint social accountability cooperation between capacity of local authorities. initiatives linked to service delivery and use local authorities, of recovery funds host communities, 2. __% of IDPs and local host community and IDPs. participating in joint decision-making fora convened by local authorities to make decisions on and oversee spending of recovery financing Finally, a strong measure of results should be included for each indicator. Outcome Baseline Conditions Indicators Enhanced sensitivity Unequal treatment of Current indicators: and tolerance in the tolerance and peace 1. # of media representatives and CSOs receiving media. issues in national and capacity-building training on peace and tolerance local media. Possible alternative with stronger results focus: 1. Coverage of target media reps and CSOs receiving training on peace and tolerance (monitoring indicator) 2. Frequency and quality of media mentions of conflict and tolerance issues with “peacebuilding- friendly” messages (strategic indicator) Volume I: 61 SYNTHESIS REPORT DRAFT RESULTS FRAMEWORK Strategic Component 1: Restore critical infrastructure and social services Outcomes Baseline Conditions Indicators Subcomponent 1: Education 1.1 Education facilities reconstructed in liberated At least 126 education facilities damaged by the armed % of rehabilitated and equipped education facilities; areas of Luhansk and Donetsk oblasts conflict # of children with improved access to education 1.2 Support of service delivery in conflict-affect- Limited psychological support for IDPs and communi- # of children who received psychological support; # Ukraine Recovery and Peacebuilding Assessment ed and IDP-receiving oblasts ties available; no comprehensive training program on of children who were trained in MRE MRE Analysis of Crisis Impacts and Needs in Eastern Ukraine 1.3 Psychosocial support for affected students; Small-scale activities performed by local NGOs 25% of children and youth requiring psychosocial catch-up classes for students who have missed support school days due to displacement or conflict 1.4 Capacity of the authorities (in conflict- Limited capacities of educational professionals in # of professionals in education and beyond are affected and IDP-receiving regions) to respond psychosocial support; risk of exclusion from the educa- trained; mechanism is in place to ensure children’s 62 to challenges brought by the armed conflict tional system right to education strengthened 1.5 Risks related to the crisis mitigated No safety impact assessment for potential hazards; pub- # of reached students and parents with developed lic relations materials and hotline of the MSP and SES MRE program and the government information Subcomponent 2: Energy system 2.1 Power distribution networks, power trans- 35,000 residents in 33 settlements without power # of residents with renewed power supply; % of mission network, and power-generating capaci- energy facilities restored ties are restored and operational 2.2 Coal mine operation restored 6 mines damaged (on analyzed territories) # of monthly coal production that meets planned volumes 2.3 Damaged heating networks and boiler houses Heating networks and boiler houses damaged in af- - heating services recovered to # persons recovered fected areas 2.4 Gas and oil pipelines are repaired and ser- Gas- and oil-transmitting systems disrupted due to dam- - recovery of gas and oil supply has been recovered vices operational ages to # consumers 2.5 State budget reimbursement to displaced Social assistance for IDPs is in place - amount of funds earmarked in budgets of relevant persons and cost of thermal energy and gas for oblasts for IDP reimbursement programs five oblasts ensured Subcomponent 3: Environment 3.1 Environmental governance in the crisis- Environmental governance capacities are low (incl. no # of properly staffed, equipped, and functional insti- affected areas reestablished and strengthened PCEA, SEA of the Donbas Recovery Programme) tutions; # of analyses in place 3.2 Achieve visible environmental restoration to Protected areas are not rehabilitated or protected; - total # ha rehabilitated; contribute to peacebuilding debris is not removed and disposed; environmental # of waste removal, wastewater treatment facilities Subcomponent 4: Health services in cities are disrupted rehabilitated 4.1 Health infrastructure recovered to a precrisis 9% of infrastructure damaged; equipment losses; no % of facilities reconstructed; # of facilities with level tertiary-level facilities available regained equipment; availability of tertiary-level services 4.2 Health system of five oblasts strengthened to Health system budget calculated without considering % of total health budget for IDPs’ needs allocated address IDPs’ health needs IDPs’ needs 4.3 Access to pharmaceuticals provided to IDPs Reimbursement mechanism used on a limited scale % of eligible IDPs having access to pharmaceuticals Subcomponent 5: Public buildings and housing via reimbursement mechanism 5.1 Payment of eligible indemnities to owners of At least 2,366 single-family and 7 multiapartment # of people with recovered shelter 63 single-family houses, multiapartment buildings houses damaged 5.2 Damaged multiapartment houses repaired Some repairs have been performed by residents’ own # of houses repaired; # of people with safe shelter means 5.3 Public buildings repaired and reequipped 12 categories of public buildings damaged in Donetsk # of public buildings repaired Subcomponent 6: Social welfare and Luhansk oblasts 6.1 Social protection infrastructure reconstruct- 5% of infrastructure requires rehabilitation % of infrastructure facilities reconstructed ed 6.2 Aid, unemployment benefits, and active labor 0% of IDPs are participating in active labor market % of IDPs are getting unemployment benefits; # of market measures provided to IDPs measures IDPs get unemployment benefits and aid 6.3 Authorities’ capacities strengthened No additional social workers hired 500 social workers hired; # of serviced citizens Subcomponent 7: Transportation increased by 10% 7.1 State as well as municipal transport infra- 1,100 km of roads and railways affected; 10 bridges af- # of km rehabilitated; # of bridges rehabilitated; structure rehabilitated fected; roads and bridges affected km of roads and railways, and number of bridges rehabilitated SYNTHESIS REPORT Volume I: Subcomponent 8: Water supply and sanitation 8.1 Water and sanitation facilities in highly af- Water and sanitation facilities destroyed in affected % of destroyed water and sanitation facilities recon- fected and less-affected areas restored areas of Donetsk and Luhansk oblasts structed 8.2 Operation of water and sanitation service Water and sanitation services capacities are low due to % of service departments operate effectively departments in Donetsk and Luhansk oblasts equipment damage, departure of employees, and lack of restored access 8.3 Water and sanitation service delivery decen- Highly centralized system of water supply % of water supply provided by the decentralized tralized and water supply sources of the region systems in affected regions Strategic Component 2: Promote economic recovery are diversified Outcomes Baseline Conditions Indicators Ukraine Recovery and Peacebuilding Assessment Analysis of Crisis Impacts and Needs in Eastern Ukraine Subcomponent 1: Employment creation 1.1 Access to employment facilitated through # of people with legal issues that constrain them from # of solved cases reduced informational and legal barriers working or opening a business # of people able to work # of low-skill, medium–skill, and high-skill vacancies # of job seekers finding a suitable job to pursue posted 64 - satisfaction with job-searching mechanism 1.2 Access to employment facilitated through Current levels of referrals at each local employment # of job referrals improved referral services and mobility support # of applications serviced 1.3 Temporary employment opportunities are # of people ready and able for work and actively seeking # of employers using the state employment service created employment to source workers # of weeks of employment # of individuals in temporary employment 1.4 Employability enhanced through investments # of courses and training currently offered # of courses and training offered in human capital improvement # of jobless people wanting to train # of jobless completing training # of trainees accessing work 1.5 Mobility of job seekers to more suitable local- # of IDPs and applications # of applications serviced ities enhanced through use of mobility vouchers 1.6 Capacity of state employment services and # of works programs planned local governments to manage CRWP enhanced # of current works programs planned # of trainings offered # of current trainings offered # of job seekers serviced Subcomponent 2: Productive capacities and livelihoods - efficiency improved 2.1 Livelihoods improved in targeted areas # of currently employed in targeted areas # of new businesses through community-level livelihood programs # of development projects initiated and implement- ed by local communities - improved household statistics 2.2 Livelihood opportunities and productivity # of extension service providers in the regions con- # of new providers of extension services in the improved through provision of agricultural exten- cerned and their corporate statics on main performance regions concerned sion services indicators on the date the project is launched # of services provided (training, counseling ses- Subcomponent 3: Local economic planning sions, and so on) 3.1 Capacities for effective and inclusive local Low or nonexistent local inclusive development plan- - local working groups for consultations established 65 economic planning enhanced ning # of capacity-building trainings Lack of structures for inclusive planning # of people trained 3.2 Initial local community development activi- Nonexistent # of local community development initiatives imple- ties planned and initiated through inclusive plan- mented ning processes (link to community development Subcomponent 4: SMEs and private-sector recovery activities in Component 3) 4.1 Private-sector recovery and growth is stimu- Current levels of regulation and taxation and the cur- # trainings for raion and oblast officials lated rent budget status are not conducive to private-sector # of regulations eased recovery # of taxes reduced Subcomponent 5: Financial services - budget spending changes 5.1 The financial sector is stabilized Ukraine’s financial sector faces a major crisis - credit lines or guarantees from IFIs such as the WBG or EBRD are ensured SYNTHESIS REPORT Volume I: Strategic Objective 3: Strengthen social resilience, peacebuilding, and community security Outcomes Baseline Conditions Indicators Subcomponent 1: Better understand vulnerability, risk, and social cohesion 1.1 Analytical baselines and monitoring tools Absence of baseline data on conflict impacts on social - social cohesion data collected from all eastern produce reliable data cohesion oblasts - quarterly social cohesion tracking reports pro- duced - validation of reports by key stakeholders - vulnerability and Social Cohesion Assessment/ Ukraine Recovery and Peacebuilding Assessment Index Analysis of Crisis Impacts and Needs in Eastern Ukraine 1.2 High-quality data and analysis on vulnerabil- Weak or inaccurate evidentiary base for policy and - availability of gender-disaggregated official data ity, risk, and social cohesion informs policy and programmatic decisions related to conflict and peace and tolerance building programmatic decisions # of trainings of local CSOs and think tanks to moni- Subcomponent 2: Promote social cohesion and build back trust tor the situation and provide recommendations 66 2.1 Improved social cohesion in conflict-affected Fractured social relationships, lack of trust in conflict- % of conflict-affected communities benefitting from communities affected communities recovery projects Polarized narratives of the conflict and societal tensions hours of peacebuilding programming broadcast nationally % of the population reached by public media cam- paigns for peace and tolerance 2.2 Trust between state and conflict-affected High levels of mistrust and uncertainty in conflict-affect- # of supported pilot social accountability initiatives, populations improved through enhanced gover- ed communities on service delivery and on the use funds allocated to nance processes Local authorities’ capacity is limited due to destroyed the recovery infrastructure or/and overload with new challenges % of IDPs and local community participating in deci- sion making for recovery projects % of local civil servants and # of civil society activ- Subcomponent 3: Promote a culture of tolerance through dialogue and civic participation ists trained on gender-sensitive post-conflict policy 3.1 Platforms established for community- and Highly polarized narratives of the conflict, but also of # of dialogue events facilitated around the country national-level dialogues on tolerance and peace- other tensions and grievances linked to national reform % of localities with trained dialogue facilitators, building agenda including % of trained women facilitators Weak local-level skills to promote peace and tolerance % of local authorities receiving capacity-building and to manage potential sources of tensions training on peace and tolerance 3.2 Sensitivity and tolerance in the media en- Unequal treatment of peacebuilding and tolerance is- # of media representatives, CSOs receiving capacity- hanced sues in the national and local media building training on peace and tolerance 3.3 Youth and women’s civic engagement on Few opportunities for bridge building between commu- # of interregional and interethnic cultural exchange peacebuilding promoted and strengthened nities in different parts of the country events for women, children and youth # of women’s NGOs received capacity-building train- Subcomponent 4: Ensure social protection for conflict-affected populations ing 4.1 Improved information availability to the Confusion among IDPs and host communities on recov- - a web portal for IDPs and hosts on recovery-orient- displaced on programs and assistance ery planning, subsidies, decrees, assistance programs, ed information is established and so on - a telephone hotline is established - bulletins and manuals on IDP registration proce- dures are available 4.2 Improved procedures for delivering basic Administration of delivering social services and benefits - administrative “one-stop shops” established social services and benefits to conflict-affected to conflict-affected populations is inefficient Subcomponent 5: Promote access to justice populations 67 5.1 Improved citizen security and access to High exposure of citizens to violence % of police precincts registering cases of victims of justice Underreporting of conflict-related crime and violence conflict-related crime and violence % of allegations and complaints being actively investigated % of investigations concluded and/or resolved Procedures for registering conflict-related crime and violence are established and available in all police precincts, including special procedures for address- ing SGBV 5.2 Strengthened capacity, legitimacy, and Lack of specialized expertise and resources for investi- % of civilian and military prosecutors and judges accountability of law enforcement and justice gation and prosecution. trained in violence prevention and protection institutions related to the conflict Lack of trust of conflict-affected populations in justice aspects of international humanitarian law and crimi- institutions nal law - improved levels of trust in justice institutions 5.3 Domestic and SGBV prevention and moni- High exposure of citizens to violence % of police precincts registering cases of victims of toring supported in conflict-affected areas and conflict-related crime and violence nationwide % of allegations and complaints actively investigated and concluded/resolved SYNTHESIS REPORT Volume I: 5.4 A strengthened national network of the OO OO offices are not present in all conflict-affected oblasts - OO regional offices established in all conflict- af- to support conflict-affected populations to access and lack structures for addressing additional needs fected and adjoining oblasts needed support and services generated by the conflict # of cases registered and resolved by the OO net- Subcomponent 6: Provide legal assistance work. 6.1 Conflict-affected populations have access to Lack of an efficient and effective system to address legal % of conflict-affected population with access to legal legal support and administrative assistance assistance and information needs for conflict-affected assistance Subcomponent 7: Offer psychosocial support for conflict-affected populations populations Ukraine Recovery and Peacebuilding Assessment 7.1 Skilled psychosocial assistance is available to Insufficient capacity for psychosocial support for con- % of conflict-affected communities in which quali- Analysis of Crisis Impacts and Needs in Eastern Ukraine conflict-affected populations flict-affected populations including IDPs and communi- fied psychosocial support is available ties adjacent to conflict areas, combatants, and so on % of current medical and social specialists receiving training on conflict-related trauma # of counseling services and rehabilitation for Subcomponent 8: Restore community security women 68 8.1 Community-embedded early warning mecha- Develop community-embedded early warning mecha- # of local community reference groups nisms help prevent and mitigate tensions and nisms - availability of user-friendly, low-cost technological community security problems information management platforms 8.2 Conflict-affected areas demined Risk of post-conflict loss of life due to residual lethal - number of area-based incident monitoring systems material in place Unknown levels of contamination and of awareness of - number of mines/UXOs/ERWs cleared UXOs among local populations in conflict areas - hectares of contaminated land certified as safe and Subcomponent 9: Prepare for DDR of returning ex-combatants returned to productive use for local population  9.1 Framework for DDR of combatants is avail- Absence of a national plan for DDR, including economic, - national DDR framework is developed, including able social, and psychosocial reintegration assistance for budget and implementation arrangements ex-combatants - national DDR framework includes all members of the armed forces, national guard, and volunteer bat- talions and is gender sensitive - clear triggers and processes are established for launching the plan Delegation of the European Union to Ukraine 101 Volodymyrska St. Kyiv, 01033 Ukraine Telephone: +380 (44) 390 8010 www.eeas.europa.eu/delegations/ukraine/ United Nations – Ukraine 1 Klovsky Uzviz, Kyiv 01021, Ukraine www.un.org.ua World Bank Office in Ukraine 1 Dniprovskiy Uzviz, 2nd Floor, Kyiv 01010, Ukraine www.worldbank.org.ua