80962 world bank for results 2012 Overview The World Bank has made significant improvements in managing and monitoring development results and sharpening its focus on results in its operations and strategies. It has increased its ability to collect and aggre- gate results data, conduct performance assessments, establish clear re- sults reporting mechanisms, and use lessons from impact evaluations. The Bank has also improved the way it communicates development out- comes, publishing more than 645 results stories in multiple languages, using the Web, multimedia, and social media tools—putting a human face on development data. In September 2011, the Bank released its first integrated results and performance framework, known as the Corporate Scorecard. In April 2012, the Bank launched an interactive, Web-based electronic Corporate Score­ card, giving online access to the Bank’s shareholders and stakeholders. In the same year, the Bank’s use of the Corporate Scorecard continued to expand rapidly: the Bank institutionalized the Scorecard by including key ­ performance indicators in the Memoranda of Understanding between Colombia Senior Management and Vice Presidents; quarterly Scorecard Days led by Photo: Scott Wallace Senior Management to discuss key priorities were organized; and starting the current fiscal year (fiscal 2013), the Board and Management will discuss the Scorecard twice a year. (See corporatescorecard.worldbank.org.) In the same spirit, other Multilateral Development Banks (MDBs)—such as the African Development Bank, Asian Development Bank, European ondary school enrollment reached about 97 percent in 2010. The Bank for Reconstruction and Development, Inter-American Development Millennium Development Goal (MDG) targets of halving extreme poverty Bank, International Fund for Agricultural Development, and the Islamic ($1.25 a day) and halving the proportion of people without access to drink- Development Bank—have also institutionalized multitier Corporate Score­ ing water by 2015 as compared to 1990 levels appear to have been met in cards. This has brought the MDBs into a common framework of integrated 2010, five years ahead of schedule. Progress and the benefits achieved vary results and performance-based development. substantially across and within countries, however, and the number of This section of the Annual Report serves as a companion to the people living on less than $2 a day fell only slightly. More than 75 percent Corporate Scorecard, which covers the full spectrum of IBRD and IDA ac- of people who lack access to drinking water and basic sanitation live in tivities. It facilitates dialogue between Management and the Board on rural areas, a major challenge going forward. Important gains were made progress made and areas that need attention, all organized in four tiers. in several other areas. Tier I provides indicators related to the Global Development Context. To support country results, the Bank provides financial, knowledge, These indicators show the long-term development outcomes that coun- and convening support, as well as analysis and institutional and capacity tries are achieving and provide the context and direction of the Bank’s support, to more than 140 countries. It works across six main areas of work. These high-level outcomes cannot be attributed directly to the Bank, engagement: institutions and governance, human development and because countries and their development partners all contribute to these gender, infrastructure, agriculture and food security, environment and cli- achievements over the long term through a combination of multisector mate change, and financial and private sector development and trade. interventions, actions, and policy decisions. These indicators are also af- The Bank supports the establishment of effective institutions, recogniz- fected by external factors such as global crises. Tier II indicators measure ing that they are essential to achieving sustainable development out- Country Results Supported by the Bank and highlight development results comes. Between 2010−12, Bank support strengthened 64 countries in that countries have achieved with Bank support. Tier III indicators measure public sector management systems including civil service and public ad- Development Outcomes and Operational Effectiveness, and as such pro- ministration systems, public financial management systems, tax policy and vide information on the effectiveness of the Bank’s operations and services. administration systems, and procurement systems; 85 countries in 2012 Tier IV indicators measure the Bank’s Organizational Effectiveness and were supported on asset, liability, and risk management. The Bank contrib- Modernization and assess how well the Bank is functioning and adapting uted significant results in education, health, and social protection, espe- in order to better support countries in achieving development results. cially as they pertain to women and girls. The Bank has also taken the lead Countries have continued to make progress on development priorities in promoting global collective action in these areas. Over the decade in spite of slower global growth in both 2011 and 2012 than in 2010. 2002−11, nearly 66 million people received basic packages of health, nutri- Average annual GDP per capita for developing countries reached $2,080 tion, or reproductive health services. Bank support for social protection (constant year 2000 dollars) in 2011, and gender parity in primary and sec- benefited about 267 million people in 83 countries during 2005−11. 1 Bank support for infrastructure continued to grow rapidly as well. ance, and support to local currency bond markets. At the apex level, the Since 2002, Bank projects have helped to provide 145 million people with Corporate Scorecard is making the Bank more accountable and transpar- improved access to water and helped finance the construction and reha- ent to its shareholders and stakeholders. bilitation of about 190,000 kilometers of roads. Over the past decade, the Bank has also supported more than 100 countries to develop information Global Development Context and Key Development and communication technology. In agriculture, the Bank-managed Outcomes: Tier I $1.5 billion Global Food Crisis Response Program reached an estimated Tier I indicators of the Corporate Scorecard show the long-term develop- 40 million people in 47 countries. In the climate change arena, the Bank is ment outcomes that countries are achieving and provides the context and working with 130 countries on mitigation and adaptation programs and direction for the Bank’s work. These high-level outcomes, such as those with 74 countries on disaster risk management in the past three years. The monitored as part of the Millennium Development Goals (MDGs), cannot broadening and deepening of financial markets is bringing s ­ ervices to be attributed directly to the Bank only, because they reflect multisector underserved populations, and expanding micro-, small-, and medium- interventions, actions, and policy decisions of countries and their develop- size enterprises remains a cornerstone of Bank support in more than 50 ment partners. countries. Based on the Bank’s internal reviews of projects’ development out- Growth and Poverty comes, the quality of project design and implementation remained stable, Countries continued to make progress on development priorities, despite as did the percentage of projects with well-formulated objectives and in- the slowdown of global growth to 3.8 percent in 2011. Average annual dicators and the percentage of projects that reported on results achieved GDP per capita in developing countries reached $2,080 (constant 2000 at completion. The Bank’s portfolio performance was stable between 2008 US$) in 2011. For the first time, by 2010, every region of the world saw the and 2012, with 85.5 percent of projects considered to be performing in a percentage as well as the absolute number of extremely poor people in satisfactory manner in 2012. developing countries decline. The percentage of the world’s population To strengthen development outcomes—which fell to 70.5 percent living on less than $1.25 a day declined from 43 percent in 1990 to 22.7 of projects considered satisfactory at exit in 2010, based on partial percent, and the absolute number declined from 1.9 billion in 1990 to 1.29 Independent Evaluation Group (IEG) reviews, below the institutional billion in 2008. A preliminary survey-based estimate for 2010—based on a standard—the Bank is revamping its quality assurance system, which will smaller sample than the global update—indicates that the global poverty be rolled out in fiscal 2013. Disbursement levels in fiscal 2011 remained rate of $1.25 a day fell to less than half of its 1990 value by 2010. If these robust at $32.2 billion, but declined in fiscal 2012 to $30.8 billion as quick results are confirmed by follow-up studies, the first target of the MDGs— response crisis projects exited the portfolio. About 71 percent of the Bank’s cutting the extreme poverty rate to half of its 1990 level—would have economic and sector work and nonlending technical assistance accom- been already achieved on the global level before the 2015 target year, de- plished its objectives, but could achieve greater impact and could be en- spite the 2008 food, fuel, and financial crises. The recent World Bank projec- hanced through improved dissemination. tions also suggest that the global extreme poverty rate is expected to fall The Bank has made major advances in sharing knowledge and data below 16 percent by 2015. more effectively with its clients. The Open Data Initiative has facilitated The progress in poverty reduction has been uneven across and within better informed development decisions, the Open Knowledge Repository regions (see figure 1). In the East Asia and Pacific region, the proportion of opened in April 2012, and geomapping for all Bank-supported projects people living on less than $1.25 a day fell to 14.3 percent in 2008, down has been completed. The Bank has focused on gender mainstreaming as from 77 percent in 1981, largely due to the progress in China. In Africa, it implements the recommendations of the World Development Report the share of the population living on $1.25 a day fell to 47 percent in 2008, 2012: Gender Equality and Development. The use of country systems in the first time it has ever fallen below 50 percent. Extreme poverty rates Bank operations has also improved over time, as evidenced by the 2011 declined between 2005 and 2008, reversing the upward trend from 1981 Paris Survey on Aid Effectiveness. The Bank met the Paris Declaration to 2005. Less encouraging is the number of people living on less than $2 a Survey targets for procurement and financial management in 2010, day, which declined only modestly, from 2.59 billion in 1981 to 2.47 billion although there is still room for improvement. ­ in 2008. Moreover, as income growth brought several populous countries The Bank continues to improve its organizational effectiveness by im- into middle-income status, about 70 percent of the poor living below plementing its modernization program. Operating with a real flat budget $1.25 a day are now in middle-income countries, indicating poverty reduc- since fiscal 2006, it has made continuous improvements to allocate and tion remains important even as countries become richer. use its resources more efficiently. It is also working to better align the skills and capacity of its staff with its strategic priorities. In particular, it is aiming Progress on the MDGs to increase staff time allocated to activities outside of their units. Staff di- In addition to poverty reduction, a second MDG target was also met in versity has increased, as the Bank moves toward its goal of gender parity in 2010, as the proportion of people without access to improved drinking management. water sources declined by more than half, falling from 28 percent in 1990 In support of its Global Mobility approach to staff decentralization, the to 13.6 percent in 2010. The increase in access to improved water sources Bank has opened two hubs, one in Nairobi, Kenya, to support its work on demonstrates what countries can achieve with sustained commitment, fragile and conflict-affected countries, and the other in Singapore, to pro- adequate resources, and effective implementation approaches. As with vide special expertise in such areas as public-private infrastructure partner- poverty reduction, progress in meeting the water MDG has, however, been ships. In the results area, the Bank has expanded the use of Core Sector uneven, and large disparities remain across and within countries. Progress Indicators to 24 sectors and themes. In fiscal 2012, the Bank also launched in providing access to drinking water to the poorest has been limited to a new lending instrument, Program for Results (PforR), which disburses Africa, and more than 75 percent of people without access to improved funds upon achievement of pre-agreed results. The Bank is also expanding drinking water live in rural areas. The danger of slippage against the its menu of instruments, which now includes guarantees, weather insur- MDG target is real unless many countries improve their maintenance of 2 FIGURE 1 POVERTY DATA, 1981–2008 a. Number of poor people by region, 1981–2008 b. Number of people living in poverty, 1981–2008 c. Poverty rates for the developing world, 1981–2008 2,500 3,000 80 % of people below the poverty line $1.25 a day in 2005 PPP (millions) Population living on less than 2,500 70 2,000 60 population, millions 2,000 1,500 50 1,500 40 1,000 30 1,000 20 500 500 10 0 0 0 1981 1990 1999 2008 1981 1990 1999 2008 1981 1990 1999 2008 Rest of the world Africa Between $1.25 and $2 a day $2 per day South Asia East Asia and Paci c Between $1 and $1.25 a day $2 per day (not including China) $1 a day or less $1.25 per day $1.25 per day (not including China) Source: World Development Indicators (2012) as compared from PovcalNet (http://iresearch.worldbank.org/PovcalNet). existing assets to sustain services, which can be as important as building Part of this effort will involve systematic reform and restructuring of these new infrastructure. sectors, which will help bring medium- to longer-term gains. Important gains were made on several other MDG targets. Gender In the shorter run, well-targeted safety nets and social protection pro- parity in primary and secondary enrollment reached nearly 97 percent ­ grams could be useful in supporting the poorest. Dozens of countries have in 2010, with primary school completion rates reaching over 89 percent in created new or improved existing safety nets since 2008. In the past de- 2010. Thirty-two IDA-supported countries have achieved gender parity cade, more than 40 countries have followed in the footsteps of Brazil and in primary and secondary enrollment. Yet more than 60 million primary Mexico by using conditional cash transfer programs to encourage poor school-age children are still out of school, with more than half of them parents to send their children to school and take them for medical check- living in Africa and more than a fifth in South Asia. ups. The cash payments are often given to the woman of the household, In contrast, progress on other MDGs has fallen short of the targets. In based on evidence that women are more likely than men to spend money 2010, the maternal mortality ratio was 230 per 100,000 live births, the child on their children. The extra cash helps households buy essentials such as mortality rate was 63 per 1,000 live births, and only 56.4 percent of the better food and pay for schooling. In some cases, it also increases their ac- world’s population had access to improved sanitation. cess to microfinance, seeds, fertilizer, and other farming inputs, and stimu- lates entrepreneurial activity. Progress in Other Areas Tier I of the World Bank Corporate Scorecard has been further strength- Improved transport and communications infrastructure have increased ened by introducing three more indicators: domestic credit to the private connectivity: about 51 percent of all roads were paved during 2005–09, sector as a percentage of GDP, an index measuring country statistical ca- and there were 73 mobile cellular phone subscriptions for every 100 peo- pacity to monitor progress related to the 2011 Busan building blocks, and ple in developing countries in 2010. Combined with reductions in the an indicator on women’s economic empowerment and equality through number of days it takes to set up a business (which fell to an average of 36 measuring the gap between formal bank accounts held by men and those days in 2011 from 50 in 2007), these improvements have helped reduce by women. costs and logistic barriers to international and regional trade. Progress in other areas, especially employment, governance, and bio­ Country Results Supported by World Bank diversity, remains mixed. Youth unemployment remains a chronic issue in Operations and Activities: Tier II several regions. Governance reforms have proved difficult to implement in The Bank provides financial resources, shares knowledge and analysis, sup- many countries. Deforestation rates have declined, but there has been no ports institutions and country capacity, and facilitates partnerships and increase in protected areas, and oceans are under increasing pressure, with knowledge exchanges among developing countries to help them address an estimated 85 percent of fish stocks fully exploited or depleted, 40 per- development challenges. It supports countries’ national development pri- cent of coral reefs destroyed or degraded, and 405 ocean zones identified orities, which evolve as country circumstances change. With offices in as dead. more than 120 countries, the Bank often plays a coordinating and conven- ing role for development partners, involving other parts of the World Bank Expected Progress in 2012 Group as needed. Weaker global growth and volatile food prices may impede progress to- This section discusses progress on results achieved by countries sup- ward the MDGs in 2012. Slower than expected growth in key emerging ported by Bank operations under the respective country programs. Results economies or a larger and more protracted bank deleveraging in East Asia in four main areas of engagement are reviewed. could further impede progress. Going forward, the global community will continue to work toward improved macroeconomic stability through sus- Support for Institutions and Governance tained policy adjustments. In addition, it will focus on closing the gaps in An important aspect of the Bank’s engagement with countries is its long- access to food, health care, gender equality, education, finance, and jobs. term support for strengthening their institutions that are critical to a coun- 3 tems that result in improved learning outcomes for the entire population. It also paid increasing attention to the poorest countries to help them reach universal primary completion and gender parity in primary and sec- ondary education by 2015. To achieve these twin objectives, the Bank has supported the recruitment and training of more than 4 million teachers since 2002. It has supported learning assessments in 29 countries during 2008−11 to measure the effectiveness of national education systems. In 2012, it financed 21 projects (including those in other sectors with educa- tion components) supporting disadvantaged children, including girls and children with disabilities, and introduced the Systems Approach for Better Education Results (SABER), a new suite of analytic tools used in a growing number of developing countries. Going forward, the current output indicator (based on counting the number of countries that have benefited from a learning assessment) will be replaced in the Corporate Scorecard by an outcome indicator. The new indicator will measure the number of students who have benefited from a Sri Lanka Bank-supported national learning assessment. Photo: Dominic Sansoni Health The Bank remains committed to helping countries improve the health and nutrition of their people, especially women and children, by strengthening health systems, expanding access and quality, and controlling disease. Its try’s ability to plan and manage resources effectively and deliver services support and advice aim to buttress countries’ efforts to achieve health re- that improve development outcomes. Specifically, the Bank supports insti- sults in ways that contribute to their overall fiscal sustainability, economic tutional strengthening of policy formulation and implementation, public growth, global competitiveness, and good governance. financial management, procurement, tax, civil service reform and good The health sector was an early adopter of results-based financing as a governance, and anticorruption measures. way to implement the Bank’s 2007 Healthy Development strategy. Results- In order to further improve results measurement, the Bank introduced based financing focuses on paying for outputs and outcomes (such as the outcome indicators in its current Corporate Scorecard, replacing the percentage of women receiving antenatal care or having trained health output indicators. The new measures report the number of countries workers deliver their babies) rather than inputs or processes (such as train- that have effectively strengthened the performance of their public ing, salaries, and medicine). In addition, since 2007, Country Pilot Grants sector management systems as relevant for achieving broader develop- have been made available from the Health Results Innovation Trust Fund ment outcomes. (HRITF). So far, 12 have been approved by the Board, and 7 are in the pipe- According to these measures, during fiscal 2010−12, with Bank sup- line for fiscal 2013 and 2014. port, 28 countries strengthened civil service and public administration In the past 10 years, the Bank has supported countries to provide systems, 57 countries strengthened public financial management systems, nearly 66 million people with basic packages of health, nutrition, or repro- 27 countries strengthened tax policy and administration systems, and 11 ductive health services, and helped immunize 497 million children, as countries strengthened procurement systems. well as offered antenatal care to more than 188 million pregnant women. In addition, in fiscal 2012, the Bank supported 85 countries on asset, In the same period, Bank commitments have supported the delivery of ­ liability, and/or risk management, which included services and transac- antiretroviral therapies to 1.4 million adults and children with HIV, pro- tions to preserve/enhance the value of national financial assets and vided 125 million children with doses of vitamin A, and purchased or dis- strengthen official sector asset managers’ capacity to manage pools of tributed about 35 million mosquito nets to prevent malaria. In addition, national assets, including foreign currency reserves, national pension 2.7 million health personnel were trained to improve the quality of service funds, and sovereign wealth funds; strengthening sovereign and sub- delivery. sovereign governments’ debt and risk-management capacity; and mitigat- To complement the third dimension of food security—nutrition—the ing financial and other exogenous risks such as interest rate and currency Bank will introduce a new indicator in its Corporate Scorecard: the number risks, natural disasters, and food price volatility. of pregnant/lactating women, adolescent girls, and children under the age of five reached by basic nutrition services. The new indicator will also fur- Support for Human Development and Gender ther strengthen gender dimensions in the Scorecard. Bank support has contributed to significant results in education, health, and social protection, especially for women and girls. The Bank has also Social Protection taken the lead in promoting global collective action in these areas. It The Bank’s social protection activities are designed to help countries shield will continue to engage strongly as part of its Post-Crisis Directions, which poor and vulnerable people from systemic shocks, reduce poverty and focuses on support for the poor and vulnerable. ­ income insecurity, and provide economic opportunities, especially for women, young people, and children. In the wake of the lingering food, Education fuel, and financial crises, demand for Bank support from both middle- and Since 2000, the Bank’s support for education has focused on increasing low-income countries jumped. During 2005−11, Bank-supported safety children’s access to school and enabling girls to attend school. In 2011, the net projects have directly benefited more than 266 million people, mainly Bank stepped up its focus on the development of quality education sys- through conditional cash transfer programs (94.5 million), other cash as- 4 sistance transfers (78.5 million), and public works (13.1 million), although the average coverage on a three-year rolling basis has remained un- changed at 114 million beneficiaries. Gender The Bank’s approach to gender has evolved over the past decades from a focus on human development to a more holistic framework encompass- ing gender in all economic activities and sectors as well as a rights-based approach with more of a focus on equality. Its gender operations and ana- lytic work focus on enhancing economic opportunity, jobs, social status, inclusion, voice, and leadership. The effects of its $70 million Gender Action Plan, implemented in 2007–10, continue to be felt in programs such as the Adolescent Girls Initiative and in rural development operations. Over the past 10 years, the Bank has supported the provision of antenatal care to more than 188 million pregnant women. Since 2006, it has supported so- cial protection programs and targeted schemes that have benefited 183 million women and girls. Tajikistan An IEG assessment of Bank support for gender found that the Bank made progress in gender integration from 2002–08, integrating ­ gender Photo: Gennadily Ratushenko concerns in more than half of the relevant projects. However, IEG also iden- tified the need to establish a results framework and to restore a broader requirement for gender mainstreaming. water supply and sanitation infrastructure, irrigation and drainage systems, The gender strategy laid out following the release of the World Develop­ river basin management, and transboundary water programs. Since 2002, ment Report 2012: Gender Equality and Development incorporates both rec- Bank-supported projects have provided 145 million people with access to ommendations. There has been accelerated progress on gender equality, improved water sources and provided 10 million people with access to but it has been uneven across the Bank. Changing norms associated with improved sanitation facilities, through the construction or rehabilitation of gender is a long-term proposition that requires addressing structural in- 340,000 improved community water points, 2 million new piped house- equalities, cultural change, and attitudes. hold water connections, and extended support to 302 water utilities. To increase the focus on women’s economic empowerment, a new In more than 100 countries, the Bank has financed the development of indicator will be introduced in the Corporate Scorecard that will measure ­ information and communication technology—through privatization, reg- the percentage of women participating in Bank-supported labor market ulatory reform, institutional capacity building, and system expansions that programs. The new indicator will also be useful for measuring the Bank’s have included regional connectivity. Improved connectivity and access efforts to promote gender equality. cause prices to fall, spurring growth and poverty reduction. Support for Infrastructure Support for Agriculture and Food Security Bank support for infrastructure in the past five years vastly exceeded prior With 75 percent of the world’s poor living in rural areas and most involved levels in response to the financial crisis and investment backlog in emerg- in farming, supporting agriculture remains a fundamental instrument for ing and developing countries, which need infrastructure to boost growth, achieving economic growth, poverty reduction, economic transformation, reduce poverty, and create jobs. The Bank’s support focuses on helping and food security, especially in Africa. In response to the 2008 food crisis, countries get on a more sustainable development path for infrastructure the Bank ramped up its support to agriculture, focusing on raising agri­ by refocusing Bank engagement on access to basic infrastructure services cultural productivity, reducing risk and vulnerability, improving nonfarm and delivering transformational investments that optimize spatial, low- rural income, and strengthening the governance of natural resource use. carbon, inclusive growth and cobenefits. Such projects can be regional, or Projects were funded under the $1.5 billion Global Food Crisis Response can connect countries with power grids, broadband, transportation corri- Program (GFRP) established in 2008. Since then, the program has reached dors, and large-scale renewable energy. A second focus is on mobilizing an estimated 40 million people in 47 countries. With GFRP support in IDA additional private capital through expanded public-private partnership countries, 381,874 people were employed under cash or food-for-work arrangements and greater use of guarantee instruments. programs; 342,886 children benefited from school feeding programs; Bank support (IBRD/IDA and trust funds) for country infrastructure 287,503 pregnant and lactating women received nutritional supplements ­investments rose to an average of $19.5 billion a year during 2009–12 from and education; 582,434 children received nutritional interventions; 173,332 an average of $8.2 billion from 2004−07. In the sector of Transport, the households benefited from cash transfer programs; and 529,873 tons of Bank emphasizes integrated transport solutions and safe, clean, and af- fertilizer and 3,223 tons of seeds were distributed to farmers. fordable transport to support expanded trade and enhanced human A new indicator (discussed above) to cover the nutritional dimension development. During 2002−11, the Bank-supported projects constructed ­ of food security will be included in the Corporate Scorecard in its next or rehabilitated 189,493 kilometers of roads. Energy projects aided by the iteration. Bank resulted in the construction or rehabilitation of 114,516 kilometers of transmission and distribution lines and about 19,000 megawatts of gener- Support for Climate Change and the Environment ating capacity to improve access to reliable energy. The Bank seeks to help the global community and countries increase resil- In the Water, Sanitation and Flood Protection sector, the Bank sup- ience to the impacts of climate change; develop clean energy solutions; ported countries’ efforts to improve governance and management of the adopt climate-smart plans in land use, agriculture, and infrastructure; and 5 protect vulnerable groups from environment-related health risks such as air and water pollution. All of the Country Assistance/Country Partnership Strategies (CASs/ CPSs) approved in 2011 and 2012 addressed climate change, and the Bank is supporting adaptation and mitigation programs in 130 countries. The Bank is working with clients to mobilize and leverage resources to advance climate-smart development with the Climate Investment Funds and other financing instruments. The Bank also supports market-based mechanisms for mitigation in 63 countries. Over the past 20 years, the Bank has sup- ported biodiversity projects in 122 countries with protected area manage- ment; natural resource management; and mainstreaming of biodiversity into forestry, coastal zone management, and agriculture. Through the Global Facility for Disaster Reduction and Recovery (GFDRR), a trust fund established in 2006, and other mechanisms, the Bank helps countries recover after natural disasters and develop institutions, programs, and instruments to better withstand future shocks. Between 2006 and 2012, the Bank and GFDRR have supported 102 countries. In the Burkina Faso next update of the Corporate Scorecard, the current output indicator will be replaced with an outcome indicator that will measure the progress of a Photo: Curt Carnemark country on meeting standards set by the Hyogo Framework for Action (HFA), which is the first plan to explain, describe, and detail the work that is required from all different sectors and actors to reduce disaster losses. The HFA outlines five priorities for action and offers guiding principles and goals. It also examines the effectiveness of Bank operations, including the practical means for achieving disaster resilience. (See http://www.unisdr quality and results orientation of its operations and knowledge activities, .org/we/coordinate/hfa.) the performance of its lending portfolio, the mainstreaming of gender in its operational work, client feedback on its operations, and the use of Support for Finance, Private Sector Development, and Trade country systems. In more than 50 countries, the Bank continues to support the broadening and deepening of financial markets to better serve underserved popula- Development Outcomes tions through the expansion of micro-, small-, and medium-size enterprises; Countries own and implement the operations supported by the Bank. the development of payment and remittance systems, collateral registries, Country factors, external events, risks (anticipated and unanticipated), and credit bureaus; and the creation of supportive regulatory environ- and the quality of design and implementation affect the outcome of ments. During 2009-12, microfinance and financial institutions benefiting these operations. IEG’s evaluations of projects exiting the portfolio indicate from Bank support had an average of 31 million active micro­ finance loan that the share of operations that achieved their development objectives accounts per year worldwide. The Bank continues to participate in the declined from 76.8 percent in 2008 to 70.5 percent in 2010—which is global dialogue on reforming the international financial system and based on the partial review of 78 percent Implementation Completion helping countries conduct evaluations that measure their performance and Results Reports (ICRs). Furthermore, over fiscal 2009−12, the four-year national standards in order to identify and implement needed against inter­ rolling average of IEG’s satisfactory outcome ratings for results-based CAS/ changes. Its trade logistics advisory program continues to advise govern- CPS was 63 percent, an improvement from the fiscal 2010 baseline of 59 ments on how to reduce the time and costs involved in trade and to ratio- percent but still significantly below the targeted level of 70 percent. This nalize trade logistics systems and services. These systems include border may reflect the fact that many of these CASs/CPSs were first-generation clearance processes; electronic payment systems; and interagency coordi- results-based strategies, some of which set ambitious objectives, and that nation on a variety of issues, including customs, product standards, phyto- country priorities often change during the implementation period of strat- sanitary veterinary standards, health standards, and “green� supply chains. egies—as they did during the recent crises—requiring the Bank to reori- The old output indicator on trade in the Scorecard has been replaced ent its support to new priorities. Management is redoubling efforts to by an outcome indicator to measure progress in countries applying trade- strengthen the focus and realism of CASs/CPSs. For countries in fragile and related diagnostic tools. These tools allow a comprehensive assessment of conflict-affected situations, the Bank is implementing the recommenda- the constraints to competitiveness and trade facilitation. During 2011−12, tions of the World Development Report 2011: Conflict, Security, and Develop­ the Bank has supported 15 countries in successfully applying Trade-related ment by introducing new procedures and approaches that align its en- diagnostic tools. gagement more closely with realities on the ground. To improve outcomes, Bank management is currently revamping its Development Outcomes and Operational quality assurance system to strengthen the quality processes governing Effectiveness: Tier III Bank-financed operations and thus help ensure that these operations can The Bank’s policies, systems, and processes reinforce its emphasis on re- deliver the expected development results. The immediate actions focus on sults. They include quality assurance, real-time monitoring of results and clarifying and harmonizing accountabilities and processes in operations, performance, and systematic self-evaluation, complemented by ex post improving the mechanisms for technical support to teams, and putting in independent evaluation of strategies and activities by IEG. This section re- place checks and balances for strategic and timely quality monitoring and views the overall success of Bank activities in achieving their development reporting to senior management. 6 disbursement ratio for investment lending projects, which disburse over a period of four to six years, declined from 21.3 percent in 2008 to 20 percent in 2012, on par with the Bank’s performance standard of 20 percent. A sign that the Bank is more responsive to clients, the average time from approval to first disbursement fell to 7.5 months in 2011, from 12 months in 2008. A new indicator to monitor integration of beneficiary feedback in Bank operations has been introduced in the Corporate Scorecard. Current analy- sis shows that of fiscal 2011 approved projects, about 22 percent engage beneficiaries in the design and/or implementation stages. Knowledge Services The Bank offers a broad array of knowledge and convening services to global and country audiences and clients. Knowledge products contribute to better development results and underpin the quality of operations. The Bank has made major advances in sharing knowledge and data India more effectively with its clients. Under the Open Data Initiative, its data website received more than 6.8 million visits during 2011. The Bank’s new Photo: Scott Wallace Open Access Policy for Research and Knowledge went into effect July 1, 2012. The centerpiece of the policy is the Open Knowledge Repository, which places all of the Bank’s research and knowledge products under a Creative Commons attribution copyright license, making them accessible Country-level client surveys, which are often carried out at the same to a wide audience. The Bank also completed geomapping of all Bank- time as Country Assistance Strategy/Country Partnership Strategy Com­ supported projects in 2012, providing an easy-to-understand and search- tion Reports, measure clients’ impressions of Bank effectiveness. They ple­ able database of project locations for external audiences. The Bank is now reveal a slight decline in perceived effectiveness, from 6.9 in 2008 to 6.7 in making progress on mapping results supported by its operations. 2011, where 10 is the most favorable rating. The Bank is increasingly conducting analytic and technical assistance Self-evaluations indicate that about 71 percent of the Bank’s economic services in collaboration with clients and partners. In 2011, 59 percent of and sector work and nonlending technical assistance accomplished their the work was done collaboratively, a figure the Bank aims to continue rais- objectives in 2011. Areas for improvement include greater strategic rele- ing closer to its performance standard of 66 percent. vance and better dissemination of findings and recommendations. Going forward, the Bank will introduce a new indicator in its Corporate Scorecard to measure the degree by which clients perceive that the Bank Operational Effectiveness has made a significant contribution through its knowledge and research As mentioned above, the Bank is currently revamping its quality assurance to achieve development results in their respective countries. The indicator system to strengthen the quality processes. Once completed, the reformed will be measured through Country Surveys in all Bank client countries in a system will be rolled out over the current fiscal year with improved moni- cohort of around 30−40 per year, thus covering all clients in a period of toring of its operational effectiveness. Implementation support to the three years. The first cohort of surveys has been completed and relevant countries is being given high priority because IEG evaluations indicate data will be included in the next update of the Scorecard. that projects with satisfactory ratings had high-quality implementation support. Gender Mainstreaming A well-articulated results framework linking project activities to results Gender mainstreaming was an important focus in the past fiscal year, as on the ground is a key design element for project success. Among projects the Bank incorporated the findings of the World Development Report 2012: approved in 2012, 91 percent clearly formulated their development objec- Gender Equality and Development into its activities. In both 2011 and 2012, tives and included measureable outcome indicators to assess achieve- all CASs/CPSs drew on and discussed the findings of a gender assessment, ment of these development objectives—an improvement of 8 percentage meeting the Corporate Scorecard target of 100 percent. points over 2009. Management continues to highlight the importance of integrating In managing its portfolio performance, the Bank emphasizes imple- gender into the Bank’s operations as a corporate priority. The institutional mentation support and risk management. Overall portfolio performance target for gender-informed operations (those that discuss gender issues in in 2012 slightly declined, with 85.5 percent of active projects rated satisfac- their contextual or sector analysis, and/or include gender considerations tory in terms of the likelihood of meeting their development objectives. in their actions, and/or monitor and evaluate the operation’s impact on Experience has shown that problems affecting the 14.5 percent of projects gender) in the Corporate Scorecard is 55 percent. In 2012, 80 percent of ­ rated as unsatisfactory are often resolved within a year. The Bank continues Bank operations were gender informed—a significant improvement since to focus on making its portfolio ratings more realistic. Among other mea- 2008. About 78 percent of development policy operations were gender sures, it is taking steps to ensure that staff pays more attention to realism informed, compared to 47 percent in 2010. The methodology for assessing and candor about problems and risks during implementation. the extent to which operations are gender informed was revised in 2012 to Disbursement levels are linked to implementation performance. be consistent with the methodology used to rate CAS/CPS products. The During and immediately after the global financial crisis, disbursements next iteration of the Corporate Scorecard will include an indicator in Tier II more than doubled, rising from $19.6 billion in 2008 to $40.3 billion in that measures women’s economic empowerment as the share of women 2010, which declined moderately in 2012 to a still robust $30.8 billion. The participants in Bank-supported labor market programs. 7 Use of Country Systems By using country systems, the Bank places a high priority on helping coun- tries strengthen their country institutions and systems. It does this in col- laboration with other development partners (multilateral development banks, other multilateral organizations, and bilateral donors). The use of country systems in Bank operations has improved over time. The Bank has surpassed the Paris Declaration Survey targets for procurement (50 per- cent) by 5 percentage points and for financial management (51 percent) by 20 percentage points in 2010. In 2012, 77 percent of IBRD/IDA projects used country monitoring and evaluation systems, and most also strength- ened current sector capacity. The new PforR lending instrument, which disburses against results achieved rather than payment for inputs, provides an additional opportunity to expand the use of country systems at the sector and program level. The Bank increased its support for efforts to build country statistical capacity through financing and partnerships such as the Partnership in Malawi Statistics for Development in the 21st Century. There is significant room for improvement, however, especially in low-income countries, on which the Photo: Francis Dobbs Bank will focus on going forward. Organizational Effectiveness and Business Modernization: Tier IV has been at 6.8 percent, well below the Bank’s goal of 10 percent. New The Bank continues to work to improve its organizational efficiency, to bet- organizational models aimed at increasing this percentage of staff time ­ ter align the skills and capacity of its staff with its strategic priorities, and to spent working in other units or regions are being piloted. implement its modernization agenda in order to become more responsive The staff diversity index rating rose from 0.85 in 2008 to 0.89 in 2012, and accountable to its stakeholders. and the share of women in management marginally grew from 36.1 per- cent in 2011 to 36.8 percent in 2012, as the Bank moved toward its goal of Resources and Alignment achieving gender parity in management. The Bank has been steadily improving its organizational effectiveness. The Bank opened two global hubs. The hub in Nairobi, Kenya, focuses Working with a flat annual administrative budget in real terms since fiscal on support to fragile and conflict-affected countries. The hub in Singa- 2006, it has made continuous improvements in the way it allocates and pore provides expertise in areas such as public-private partnerships in uses its resources. It significantly scaled up its response to the recent crises infrastructure. by doubling lending between 2008 and 2010, accelerating project prepa- The Bank’s next priorities are to further review its compensation and ration (from 17 months in 2008 to 14 months in 2012), and shifting benefits package, revamp its performance and talent management sys- r­ esources to support project implementation by increasing the average tems, and increase the diversity of its staff, with the objectives, among supervision budget from $115,000 per project in 2008 to $132,000 in 2012. others, to ensure it continues to attract highly qualified staff to support its The Bank is also rebuilding its budget flexibility, which was fully allocated clients, while reaching the target of gender parity throughout manage- to support the crisis response, in order to remain prepared for unexpected ment. The Bank will also review its renewable-term appointments to en- developments and demands in the future. These actions are aimed at in- sure that they provide sufficient flexibility to meet changing business creasing the value for money the Bank offers its clients and shareholders in needs while allowing the institution to grow and invest in staff. supporting results on the ground. Large Recipient-Executed Trust Funds—which provide additional fi- Business Modernization nance to developing countries, and are now integrated into CASs/CPSs Strengthening the focus on results, transparency, and accountability repre- and the Bank’s portfolio management systems—increased from $2.9 bil- sents the three overarching aspects of business modernization at the Bank. lion in 2008 to $3.9 billion in 2012. The use of Bank-Executed Trust Funds This effort aims to improve the institution’s ability to measure, report on, (funds provided by donors to the Bank) for the Bank’s own knowledge and learn from results; share data, knowledge, and expertise effectively work has increased, complementing the institution’s own administrative and generate knowledge with others; and respond to countries with budget and augmenting the services it delivers to clients. To ensure effec- agility. A results-focused and open institution also strengthens account- ­ tive management of this category of trust funds, the Bank is implement- ability to shareholders, partners, and citizens. In each of these areas, the ing reforms to integrate them into its budget and business-planning Bank has achieved milestones. processes. After the approval of the new PforR instrument in January 2012, the Board approved two operations, and management is aiming for about ten Capacity and Skills more operations in fiscal 2013. Through its business modernization program, the Bank is working to bet- In the results measurement area, the Bank significantly expanded the ter align the skills and capacity of its staff with its strategic priorities. To number of sectors and themes in which it has Core Sector Indicators maximize the use of its global knowledge and ensure such is made widely to measure results, covering 24 sectors and themes with the addition available across its client countries, the Bank is increasing the share of time of 17 new ones: Agriculture Research and Extension, Biodiversity, Con- staff allocates to activities outside their units or regions. In 2012, this share flict Prevention and Post-Conflict Reconstruction, Forestry, Hydropower, 8 Irrigation and Drain­ age, Land Administration and Management, Other Next Steps in the Results Agenda Renewable Energy, Participation and Civic Engagement, Pollution The Corporate Scorecard is making the Bank more accountable to its Management and Environ­ mental Health, Sanitation, Social Inclusion, shareholders and stakeholders. In fiscal 2013, the Bank will focus on the Social Protection, Thermal Power Generation, Transmission and Distribution following priorities: of Electricity, Wastewater Collection and Transportation, and Wastewater  oving the results agenda forward in three areas: expanding client • M Treatment and Disposal. These indicators join the sectors that adopted and beneficiary feedback to improve the focus on project results and Core Indicators in 2009 (Education; Health; Roads; Water Supply; Access to design; increasing the number of formal impact evaluations con- Urban Services and Housing for the Poor; Information, Communications, ducted at the project level to measure operational quality, efficiency, and Technology; Micro-, Small-, and Medium-size Enterprise Financing; and effectiveness; and testing new long-term institutional develop- and Project Beneficiaries). All of these indicators’ data are collected at the ment impact indicators. project level and then ­ aggregated for reporting purposes. • Rolling out a Quality Assurance system to strengthen the processes Building on last year’s Access to Information Policy and Open Data governing preparation and implementation of Bank-financed opera- Initiative, the Bank is working on new ways to convene and build knowl- tions; the portfolio reporting mechanisms for early detection of prob- edge with partners, including on global public goods. It created open lems; and improve learning loops. The new system is designed to platforms, such as the Jobs Knowledge Platform; sponsored crowd- provide support for operations to deliver their intended develop- sourcing activities, such as the Water Hackathon; and scaled up South- ment results. South exchanges. The Open Development agenda seeks to democratize Continuing preparing new Program for Results operations during the •  development information. The next frontier of this agenda is to more current fiscal year. The Bank will closely monitor progress and docu- systematically crowd-source development solutions and enhance benefi- ment lessons learned from the preparation and implementation of ciary feedback. the initial operations. Under its modernization agenda, the Bank has also made significant Working to align results measurement and management in the Trust •  progress in operationalizing identification of risks and constraints to results Funds (TF) with IDA/IBRD operations. This is part of the overall TF re- supported by Bank projects. The new revamped quality assurance system forms of the Bank, and when completed, the alignment will ensure is being built on the nexus between results and risks. A recent review of a that the results achieved through TF operations are better integrated sample of about 25 percent of active project’s ISRs found that there is a into the Bank’s results management system. statistically significant relationship between operational risk rating and the Supporting client countries and international partnerships focused •  rating (satisfactory/unsatisfactory) of a project’s development outcomes on development results by further developing country statistical ca- and the implementation performance. pacity and scaling up Bank support to countries in assessing the ca- pacity of their main government institutions to carry out their man- Support to Sector Actions Related to Post-Crisis Directions date with a focus on development results. Starting in the current During fiscal 2009–12, the Bank met its lending commitment projections fiscal year, the Bank has transferred the chairmanship and secretariat in key sectors to support post-crisis initiatives in the Agriculture, Educa- of the African Community of Practice to the African Development tion, Health, and Infrastructure sectors—averaging $4.3 billion per year Bank (an example of the Bank’s incubation role in building partner- (including special financing) for Agriculture, $2.4 billion per year for Health, ships to develop capacity to manage with a focus on development and $19.5 billion for Infrastructure (including special financing). The results and to expand and share development knowledge). The Bank Education sector’s commitment for IDA remains on track with $1.7 billion will continue to support the international results agenda by chairing per year. Going forward, the Bank will continue to monitor investments in the Multilateral Development Bank Working Group on Results and these sectors. engaging in the post-Busan agenda on Managing for Development Results. Improving metrics and measurement and developing new relevant •  results indicators. 9 Bank-Supported Results in Gender Bank-Supported Results in Human Development In Argentina, in the period from late 1998 through September In Bangladesh, between 2005 and 2011, more than 750,000 out- 2012, the Small Farmer Development Project benefited close to of-school children, more than half of them girls, enrolled in more 74,000 small farm families in 23 provinces. In all, the project helped than 22,500 learning centers. more than 355,000 people, of which about half were women. Fifteen percent of all subprojects had women as primary titleholders. In Brazil, provision of free, universal access to antiretroviral drugs led to a decline in mother-to-child HIV transmission from 16 per- In Bangladesh, the Secondary Education Quality and Access cent in 1998 to around 3 percent in 2011. Enhancement Project from 2008 to 2011 helped benefit about 2.1 million students, 54 percent of them girls, out of 4.0 million girls In Kenya, since September 2011, the polio immunization cam- and 3.5 million boys attending secondary school. paign achieved 100 percent coverage among children from birth to 59 months of age. In India, with the help of the Tamil Nadu Health Systems Project, more than 99.5 percent of deliveries in Tamil Nadu now take place Since 2007, the Cash-for-Works Temporary Employment Program in in a network of medical facilities including 80 obstetric and neona- Liberia provided more than 640,000 days of employment to more tal care centers and free ambulance services. The maternal mortal- than 17,000 beneficiaries. ity rate has also fallen, from 109 per 100,000 births in 2004–05 to 79 per 100,000 births in 2008–09. In Malawi, 3 million pupils in primary schools benefited from the IDA Direct Support to Schools program from 2005 to 2010. In Liberia, with the support of the Adolescent Girls Initiative, 1,131 girls received business, job, and life skills training in the first round. In the Philippines, from 2008 to 2011, 2.3 million poor households About 95 percent of the beneficiaries completed the training, and benefited from cash grants to encourage them to keep their chil- 85 percent of those trained have been placed in jobs or are en- dren in school and have regular health checks. gaged in self-employment activities. The second round of training started in July 2011 with 1,300 adolescent girls and young women. Bank-Supported Results in Sustainable Development In Tajikistan, by mid-2011, the Bank-supported community and In Afghanistan, more than 750 irrigation schemes were imple- basic health project had trained about 1,000 primary health care mented, benefiting more than 840,000 people between 2003 and workers and 300 community volunteers to deliver education on 2011. breastfeeding, good nutrition, and care of sick children to around 1,000 pregnant women, and micronutrient supplements and vita- In Kenya, between 2009 and 2011, IDA contributed to an increase mins had been delivered to approximately 44,000 women and in the number of electricity connections by 350,000 households children. (at 5 people per household) and constructed 1,200 kilometers of transmission and distribution lines. photos (left to right): Alan Gignoux, Yosef Hadar, Michael Foley 10 From 2006 to 2011 in Kiribati, approximately 0.5 kilometer of sea Bank-Supported Results in Collaborative walls had been built along the main road, more than 37,000 man- Economic and Sector Work (ESWs) grove seedlings had been planted, and several water management In Guangdong Province, China, the Bank partnered in a 2008–09 improvements had been carried out, all helping to increase resil- study to examine inequality issues and develop a strategic policy ience to the effects of climate change for Kiribati’s 98,000 residents. for intervention, which resulted in the provincial policy document titled “The Outline of Equalization of Basic Public Services in In Lao PDR, from 2003 to 2011, 86 bridges had been constructed Guangdong (2009–2020).� and 3,042 kilometers of rural access roads had been upgraded. More than 668 villages had received access to clean water systems Informed by the report “Transition to a Low Emission Economy in and 154 irrigation schemes had been developed, improving the Poland,� produced by the World Bank, in partnership with other in- quality of life for 650,000 beneficiaries. stitutions, the government of Poland adopted new guidelines for their National Program of Greenhouse Gas Abatement in August In Mexico, since the approval of the Efficient Lighting and 2011. Appliances Project in 2011, over 14 million incandescent light bulbs and 1.4 million appliances had been replaced. Bank-Supported Results in Community-Driven Development Projects Through the Solomon Islands’ Rural Development Program, 207 Started in 2004, the Nepal Poverty Alleviation Fund is now operat- infrastructure projects had been implemented between 2009 and ing in 59 of the country’s 75 districts to the benefit of 650,021 2011, including classroom buildings, health clinics, water supply people. Households have seen a 10 percent improvement in food systems, and foot bridges, benefiting nearly 100,000 people, ap- security and a 31.4 percent increase in per capita consumption. proximately 20 percent of the population. In Indonesia, as a result of the National Program for Community South Africa, between 2004 and 2011, increased the area of en- Empower­ ment started in 2008, real per capita consumption gains dangered and critically endangered ecosystems under conserva- are 9.1 percent higher among poor households in the program tion by 282 percent to 61,603 hectares. areas. The procurement cost of tertiary infrastructure is also 30–50 ­ In Tanzania, IDA is providing support to 124 small-scale irrigation percent less expensive than when procured through standard local subprojects and three soil fertility management demonstrations. government processes. During the 2010−11 season, agricultural input vouchers were suc- cessfully distributed to 2 million farmers, and distribution has started for the 2011−12 season to 1.8 million farmers. photos (left to right): Curt Carnemark, Curt Carnemark, Jamie Martin 11