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Time for change : traditional Information Technology (IT) benchmarking does a poor job of addressing future needs (English)

Abstract

This paper examines the benchmarking process as it relates to information technology (IT). Both the traditional and the activity based approaches are discussed with pros and cons mentioned. Concentration of the benchmark procedure on an organization's... See More +

Details

  • Kocharekar, Raju;
  • 2000/12/31
  • Working Paper (Numbered Series)
  • 21750
  • 1
  • 1
  • 2010/07/01
  • Time for change : traditional Information Technology (IT) benchmarking does a poor job of addressing future needs
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