88535 Pakistan Country Opinion Survey Report (July 2012 - June 2013) The World Bank Pakistan Country Survey 2012 Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................5 IV. General Issues facing Pakistan ...................................................10 V. Overall Attitudes toward the World Bank .................................14 VI. Sectoral Effectiveness................................................................20 VII. World Bank Knowledge and Instruments ..................................24 VIII. How the World Bank Operates ..................................................34 IX. The Future Role of the World Bank in Pakistan .........................37 X. Communication and Openness..................................................40 XI. Appendices ................................................................................46 2 The World Bank Pakistan Country Survey 2012 I. Objectives This survey was designed to achieve the following objectives:  Assist the World Bank in gaining a better understanding of how stakeholders in Pakistan perceive the Bank;  Obtain systematic feedback from stakeholders in Pakistan regarding:  Their views regarding the general environment in Pakistan;  Their overall attitudes toward the World Bank in Pakistan;  Overall impressions of the World Bank ’s effectiveness and results, knowledge and research, and communication and information sharing in Pakistan; and  Perceptions of the World Bank’s future role in Pakistan.  Use data to help inform the Pakistan country team’s strategy. II. Methodology In May thru July 2012, 1,000 stakeholders of the World Bank in Pakistan were invited to provide their opinions on the Bank’s assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the President or Prime Minister; the office of a Minister; the office of a Parliamentarian; employees of a ministry, ministerial department, or implementation agency; consultants/contractors working on World Bank- supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials or staff; bilateral agencies; multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community- based organizations (CBOs); the media; independent government institutions; trade unions; faith- based groups; academia/research institutes/think tanks; and the judiciary branch. A total of 512 stakeholders participated in the country survey (51%). Respondents received questionnaires via courier, post, or email and returned it accordingly, or completed questionnaires with a representative of the fielding agency. Respondents were asked about: general issues facing Pakistan, their overall attitudes toward the Bank; the World Bank’s effectiveness and results; the Bank’s knowledge; working with the World Bank; the Bank’s future role in Pakistan, and the Bank’s communication and information sharing in Pakistan: Every country that engages in the Country Survey must include specific indicator questions that will be aggregated for the Bank’s annual Corporate Scorecard. These questions are identified throughout the survey report. A. General Issues facing Pakistan: Respondents were asked to indicate whether Pakistan is headed in the right direction, what they thought were the top three most important development priorities, and which areas would contribute most to reducing poverty and generating economic growth in Pakistan. 3 The World Bank Pakistan Country Survey 2012 II. Methodology (continued) B. Overall Attitudes toward the World Bank: Respondents were asked to rate their familiarity with the World Bank, the Bank’s effectiveness in Pakistan, Bank staff preparedness, the extent to which the Bank should seek to influence the global development agenda, their agreement with various statements regarding the Bank’s work, and the extent to which the Bank is an effective development partner. Respondents were also asked to indicate the sectoral areas on which it would be most productive for the Bank to focus its resources, the Bank’s greatest values and greatest weaknesses in its work, the most and least effective instruments in helping to reduce poverty in Pakistan, with which groups the Bank should work more, and to what reasons respondents attributed failed or slow reform efforts. C. World Bank Effectiveness and Results: Respondents were asked to rate the extent to which the Bank’s work helps achieve sustainable development results in Pakistan, the extent to which the Bank meets Pakistan’s need for knowledge services and financial instruments, and the Bank’s level of effectiveness across thirty-six development areas, such as anti-corruption and economic growth. D. The World Bank’s Knowledge: Respondents were asked to indicate how frequently they consult Bank knowledge/research, the areas on which the Bank should focus its research efforts, and to rate the effectiveness and quality of the Bank’s knowledge/research, including how significant of a contribution it makes to development results, its technical quality, the Bank’s effectiveness at providing linkage to non-Bank expertise, and the extent to which Pakistan received value for money from fee-for-service products/services. E. Working with the World Bank: Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as the World Bank ’s “Safeguard Policy” requirements being reasonable and the Bank disbursing funds promptly. F. The Future Role of the World Bank in Pakistan: Respondents were asked to rate how significant a role the Bank should play in Pakistan’s development in the near future and to indicate what the Bank should do to make itself of greater value in Pakistan. G. Communication and Information Sharing: Respondents were asked to indicate where they get information about economic and social development issues, how they prefer to receive information from the Bank, their access to the Internet, and their usage and evaluation of the Bank’s website. Respondents were asked about their awareness of the Bank’s Access to Information policy, past information requests from the Bank, and their level of agreement that they use more data from the World Bank as a result of the Bank’s Open Data policy . Respondents were also asked their level of agreement that they know how to find information from the Bank and that the Bank is responsive to information requests. H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the World Bank, their exposure to the Bank in Pakistan, and their geographic location. In addition, when possible, responses from respondents completing this year’s country survey were compared to responses from the 351 respondents (44% response rate) who completed the country survey in FY 2005. Notations and/or charts are included when these comparisons were possible. It should be noted that half of the respondents in FY ’05 were from local and national government (who tend to be more positive than those outside government in Country Surveys globally), which may explain some of the change in views of the World Bank. 4 The World Bank Pakistan Country Survey 2012 III. Demographics of the Sample Current Position  For further analyses, the small number of respondents from the office of a Minister were combined with those from the office of the President/Prime Minister, consultants working on Bank-supported projects were combined with respondents from PMUs, respondents from CBOs were combined with those from NGOs, respondents from multilateral agencies were combined with those from bilateral agencies, and the few respondents from the office of a Parliamentarian, faith-based groups, and the judiciary branch were included in the “Other” category. 5 The World Bank Pakistan Country Survey 2012 III. Demographics of the Sample (continued) Area of Primary Specialization 6 The World Bank Pakistan Country Survey 2012 III. Demographics of the Sample (continued) Geographic Location  The vast majority of respondents indicated that they were located in Provinces (i.e., Sindh, Khyber, Pakhtunkhwa, Balochistan, Punjab). Because of the small number of respondents from Regions and Territories (i.e., Azad Jammu and Kashmir, AJK, Gilgit- Baltistan, GB, Federally Administered Tribal Areas, FATA), comparisons between geographic locations were not possible. 7 The World Bank Pakistan Country Survey 2012 III. Demographics of the Sample (continued) Collaboration with and Exposure to the World Bank  Differences in responses to the indicator questions, based on levels of collaboration and exposure to the World Bank in Pakistan, can be found in the Appendix (page 81). Please note that where these two factors appear to have a significant relationship with overall views of the Bank, it is highlighted in yellow in that table. 8 The World Bank Pakistan Country Survey 2012 III. Demographics of the Sample (continued) Familiarity with the World Bank  Across all respondents, familiarity with the Bank received a mean rating of 6.0, this was significantly lower than the mean rating received in the FY ’05 country survey (6.4).  Respondents across all stakeholder groups had statistically similar levels of familiarity with the Bank.  It should be noted that respondents’ ratings of familiarity with the Bank were significantly, moderately correlated with their perceptions of the Bank’s overall effectiveness in Pakistan, the Bank’s ability to help achieve sustainable development results, and the Bank’s relevance to Pakistan’s development. 9 The World Bank Pakistan Country Survey 2012 IV. General Issues facing Pakistan Headed in the Right Direction  A majority of respondents across most stakeholder groups indicated that Pakistan was headed in the wrong direction, except respondents from the office of the President/Prime Minister/Minister who were equally likely to indicate that Pakistan was headed in the right direction, wrong direction, and not sure.  This was a significantly different perspective compared to respondents in the FY ’05 country survey in which nearly three-quarters of respondents indicated that Pakistan was headed in the right direction. 10 The World Bank Pakistan Country Survey 2012 IV. General Issues facing Pakistan (continued) Development Priority  Respondents across most stakeholder groups indicated that education was the most important development priority in Pakistan, except respondents from the office of the President/Prime Minister/Minister who were more likely to indicate economic growth and respondents from trade unions who were more likely to indicate energy.  Over half of all respondents in the FY ’05 country survey indicated that reducing poverty was the most important development priority for Pakistan. 11 The World Bank Pakistan Country Survey 2012 IV. General Issues facing Pakistan (continued) Reducing Poverty 12 The World Bank Pakistan Country Survey 2012 IV. General Issues facing Pakistan (continued) Economic Growth 13 The World Bank Pakistan Country Survey 2012 V. Overall Attitudes toward the World Bank As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Survey. These will be aggregated for the Bank’s annual Corporate Scorecard. Focusing World Bank Resources 14 The World Bank Pakistan Country Survey 2012 V. Overall Attitudes toward the World Bank (continued) The World Bank’s Overall Effectiveness (Indicator Question)  Across all respondents, ratings of the World Bank’s overall effectiveness in Pakistan received a mean rating of 5.6; this was statistically similar to the mean overall effectiveness rating received in the FY ’05 country survey (5.6) .  Respondents from trade unions gave the highest ratings for the Bank’s overall effectiveness in Pakistan whereas respondents from independent government institutions and the media gave significantly lower ratings. 15 The World Bank Pakistan Country Survey 2012 V. Overall Attitudes toward the World Bank (continued) Achieving Sustainable Development Results (Indicator Question)  Respondents across all stakeholder groups gave statistically similar ratings for the World Bank helping achieve sustainable development results in Pakistan. 16 The World Bank Pakistan Country Survey 2012 V. Overall Attitudes toward the World Bank (continued) Staff Preparedness Greatest Value  Over two-thirds of all respondents in the FY ’05 country survey indicated that providing loans to finance development projects was the greatest value of the Bank. 17 The World Bank Pakistan Country Survey 2012 V. Overall Attitudes toward the World Bank (continued) Greatest Weakness  Respondents in the FY ’05 country survey also indicated that the Bank’s greatest weakness was imposing technocratic solutions without regard to political realities.  Respondents from local government indicated that the Bank may not be practical and respondents from private foundations indicated that World Bank processes are too slow and complex. 18 The World Bank Pakistan Country Survey 2012 V. Overall Attitudes toward the World Bank (continued) Attributing Slow or Failed Reform Efforts  In addition, respondents from the office of the President/Prime Minister/Minister and bilateral or multilateral agencies indicated that reforms are not well thought out in light of country challenges, respondents from local government indicated that the World Bank works too slowly and that there is a lack of/inadequate levels of capacity in Government, and respondents from the financial sector/private banks indicated that there is a lack of/inadequate levels of capacity in Government. 19 The World Bank Pakistan Country Survey 2012 VI. Sectoral Effectiveness Specific Areas of Effectiveness 20 The World Bank Pakistan Country Survey 2012 VI. Sectoral Effectiveness Specific Areas of Effectiveness (continued)  There were significant stakeholder group differences in ratings of the Bank’s effectiveness across nine of these thirty-six areas of development. For the most part, consultants on Bank projects/PMUs and respondents from bilateral/multilateral agencies, private foundations, and the financial sector/private banks tended to have the highest ratings for the Bank’s effectiveness in these areas whereas respondents from independent government institutions tended to have significantly lower ratings for the Bank’s effectiveness. Those areas with significant stakeholder group differences were:  Anti-corruption;  Transport;  Crime and violence;  Law and justice;  Basic infrastructure;  Poverty reduction;  Energy;  Rural development; and  Social protection. 21 The World Bank Pakistan Country Survey 2012 VI. Sectoral Effectiveness (continued) Specific Areas of Effectiveness (continued)  Respondents in this year’s country survey gave significantly lower ratings for the Bank’s effectiveness across most of these areas compared to respondents in the FY ’05 country survey. 22 The World Bank Pakistan Country Survey 2012 VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the Bank’s overall effectiveness and ratings of its ability to help achieve sustainable development results in Pakistan, bivariate correlational analyses were conducted using respondents’ ratings of the thirty-six specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the Bank’s overall effectiveness or ratings of its ability to help achieve sustainable development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the Bank’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the Bank’s ability to help achieve sustainable development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the Bank’s overall effectiveness or perceptions of the Bank’s ability to help achieve sustainable development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the Bank’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s overall effectiveness in Pakistan. The areas determined to be key drivers from these analyses were:  The Bank’s effectiveness at natural resource management;  The Bank’s effectiveness at economic growth;  The Bank’s effectiveness at food security; and  The Bank’s effectiveness at agricultural development.  Of note, the areas determined to be key drivers of the Bank’s overall effectiveness in the FY ’05 country survey were: o The Bank’s effectiveness in helping to reduce poverty; o The Bank’s effectiveness in helping to accelerate economic growth; o The Bank’s effectiveness in encouraging greater transparency and government effectiveness; and o The Bank’s effectiveness in supporting reform and development in Pakistan’s provinces.  Achieving Sustainable Development Results: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the Bank’s ability to help achieve sustainable development results in Pakistan, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s ability to help achieve sustainable de velopment results. The areas determined to be key drivers from these analyses were:  The Bank’s effectiveness at governance and  The Bank’s effectiveness at food security. 23 The World Bank Pakistan Country Survey 2012 VII. World Bank Knowledge and Instruments Knowledge: Frequency of Use  Respondents from bilateral/multilateral agencies utilized World Bank knowledge and research significantly more often than respondents from other stakeholder groups. 24 The World Bank Pakistan Country Survey 2012 VII. World Bank Knowledge and Instruments (continued) Knowledge: Meeting Pakistan’s Knowledge Needs (Indicator Question)  Respondents across all stakeholder groups gave statistically similar ratings for the Bank meeting Pakistan’s needs for knowledge services. 25 The World Bank Pakistan Country Survey 2012 VII. World Bank Knowledge and Instruments (continued) Knowledge: Focusing Bank Research 26 The World Bank Pakistan Country Survey 2012 VII. World Bank Knowledge and Instruments (continued) Knowledge: Effectiveness  Respondents from bilateral or multilateral agencies had the highest ratings for the effectiveness of the Bank’s knowledge and research to enhance knowledge and/or skills whereas respondents from the office of the President/Prime Minister/Minister and local government had significantly lower ratings.  Respondents from trade unions had the highest ratings for the effectiveness of the Bank’s knowledge and research to contribute to good policy making whereas respondents from local government had significantly lower ratings. 27 The World Bank Pakistan Country Survey 2012 VII. World Bank Knowledge and Instruments (continued) Knowledge: Qualities  Respondents in this year’s country survey had significantly lower ratings for the extent to which the Bank’s knowledge is adaptable to Pakistan’s challenges compared to respondents from the FY ’05 country survey (5.9).  Respondents from bilateral or multilateral agencies had the highest ratings that the Bank’s knowledge and research was a source of relevant information on global good practices whereas respondents from the media had significantly lower ratings.  Employees of ministries, consultants on Bank projects/PMUs, and respondents from the private sector and private foundations had the highest ratings that the Bank’s knowledge and research was appropriately translated whereas respondents from bilateral or multilateral agencies had significantly lower ratings. 28 The World Bank Pakistan Country Survey 2012 VII. World Bank Knowledge and Instruments (continued) Knowledge: Contribution (Indicator Question)  Respondents from private foundations gave the highest ratings for the significance of the contribution that the World Bank’s knowledge and research make to development results in Pakistan whereas respondents from independent government institutions and the media gave significantly lower ratings. 29 The World Bank Pakistan Country Survey 2012 VII. World Bank Knowledge and Instruments (continued) Knowledge: Technical Quality (Indicator Question)  Respondents from bilateral or multilateral agencies and private foundations gave the highest ratings for the technical quality of the World Bank’s knowledge and research whereas respondents from the media and local government gave significantly lower ratings. 30 The World Bank Pakistan Country Survey 2012 VII. World Bank Knowledge and Instruments (continued) Knowledge: Linkage to Non-Bank Expertise 31 The World Bank Pakistan Country Survey 2012 VII. World Bank Knowledge and Instruments (continued) Instruments: Most Effective Instruments: Least Effective 32 The World Bank Pakistan Country Survey 2012 VII. World Bank Knowledge and Instruments (continued) Instruments: Meeting Pakistan’s Needs (Indicator Question)  Respondents across all stakeholder groups had statistically similar levels of agreement that the Bank’s financial instruments meet Pakistan’s needs. 33 The World Bank Pakistan Country Survey 2012 VIII. How the World Bank Operates The World Bank’s Work in Pakistan  Respondents in this year’s country survey had significantly lower levels of agreement that the Bank plays a relevant role in Pakistan’s development, that the Bank’s work is aligned with respondents’ development priorities, and that the Bank treats clients and stakeholders in Pakistan with respect compared to respondents from the FY ’05 country survey (5.8, 5.5, and 6.5, respectively).  Respondents from private foundations had the highest levels of agreement that the World Bank currently plays a relevant role in development in Pakistan whereas respondents from the media had significantly lower levels of agreement.  Respondents from trade unions and private foundations had the highest levels of agreement that the World Bank treats clients and stakeholders in Pakistan with respect whereas respondents from the media and academia/research institutes had significantly lower levels of agreement. 34 The World Bank Pakistan Country Survey 2012 VIII. How the World Bank Operates (continued) Overall Perceptions  Respondents in this year’s country survey had significantly lower levels of agreement that the Bank effectively monitors and evaluates its projects/programs compared to respondents from the FY ’05 country survey (6.9). Respondents in both country surveys, however, had statistically similar levels of agreement that working with the World Bank increases institutional capacity.  Respondents from trade unions had the highest levels of agreement that working with the World Bank increases Pakistan’s institutional capacity whereas respondents from local government and the media had significantly lower levels of agreement.  Employees of ministries, consultants on Bank projects/PMUs, and respondents from the office of the President/Prime Minister/Minister, bilateral or multilateral agencies, private foundations, NGOs/CBOs, independent government institutions, and trade unions had the highest levels of agreement that the World Bank’s teams and visits are well coordinated whereas respondents from local government, the private sector, the financial sector/ private banks, the media, and academia/research institutes had significantly lower levels of agreement. 35 The World Bank Pakistan Country Survey 2012 VIII. How the World Bank Operates (continued) The World Bank as an Effective Development Partner  Respondents in this year’s country survey had significantly lower ratings for the extent to which the Bank’s staff is accessible, is straightforward and honest, and collaborates with other donors compared to respondents from the FY ’05 country survey (6.1, 6.6, and 6.6, respectively).  Respondents from the office of the President/Prime Minister/Minister and consultants on Bank projects/PMUs had the highest ratings regarding the accessibility of the Bank’s staff whereas respondents from trade unions had significantly lower ratings. 36 The World Bank Pakistan Country Survey 2012 IX. The Future Role of the World Bank in Pakistan Role Significance Making the Bank of Greater Value 37 The World Bank Pakistan Country Survey 2012 IX. The Future Role of the World Bank in Pakistan (continued) Collaborating in Pakistan  Also, respondents from NGOs/CBOs indicated that the World Bank should work more with NGOs in Pakistan to ensure better development results. 38 The World Bank Pakistan Country Survey 2012 IX. The Future Role of the World Bank in Pakistan (continued) Influencing the Global Development Agenda  Respondents from trade unions had the highest ratings that the World Bank should seek to influence the global development agenda whereas employees of ministries and respondents from the office of the President/Prime Minister/Minister and independent government institutions had significantly lower ratings. 39 The World Bank Pakistan Country Survey 2012 X. Communication and Openness Information Sources 40 The World Bank Pakistan Country Survey 2012 X. Communication and Openness (continued) Information Sources (continued) 41 The World Bank Pakistan Country Survey 2012 X. Communication and Openness (continued) Access to Information  Respondents from the office of the President/Prime Minister/Minister, private foundations, and trade unions had significantly higher levels of awareness for the Bank’s Access to Information policy compared to respondents from other stakeholder groups.  Respondents from local government, bilateral or multilateral agencies, private foundations, the financial sector/private banks, and trade unions had significantly higher rates of requesting information from the Bank compared to respondents from other stakeholder groups. 42 The World Bank Pakistan Country Survey 2012 X. Communication and Openness (continued) Access to Information (continued) 43 The World Bank Pakistan Country Survey 2012 X. Communication and Openness (continued) Internet Access Website Usage  Respondents in this year’s country survey were significantly more likely to have used the Bank’s website compared to respondents from the FY ’05 country survey. In addition, respondents from this year’s country survey were significantly more likely to utilize the Bank’s country website compared to respondents in the FY ’05 country survey.  Respondents from the private sector and other organizations were significantly less likely to utilize the Bank’s website compared to respondents from other stakeholder groups. 44 The World Bank Pakistan Country Survey 2012 X. Communication and Openness (continued) Website Evaluation Information Sharing  Respondents from private foundations had the highest levels of agreement that when they need information from the Bank they know how to find it whereas respondents from the private sector had significantly lower levels of agreement.  Respondents from trade unions, private foundations, and consultants on Bank projects/PMUs had the highest levels of agreement that the Bank is responsive to information requests and inquiries whereas respondents from the private sector had significantly lower levels of agreement. 45 The World Bank Pakistan Country Survey 2012 XI. Appendices A. Responses to All Questions across All Respondents ..................... 47 B. Responses to All Questions by Stakeholder Groups ..................... 63 C. Responses to All Questions by Year .............................................. 80 D. Indicator Questions as a Function of Exposure to the Bank .......... 83 E. World Bank Client Survey 2012 – Pakistan Questionnaire ........... 84 PAKISTAN 46 The World Bank Pakistan Country Survey 2012 Appendix A: Responses to All Questions across All Respondents (N=512) A. General Issues facing Pakistan Percentage of Respondents 1. In general, would you say that Pakistan is headed in...? (N=455) The right direction 14.3% The wrong direction 73.4% Not sure 12.3% 2. When considering development priorities, which ONE Percentage of Respondents (N=446) development priority below is the most important in Pakistan? Which ONE is the second most important Most 2nd Most 3rd Most priority? Which ONE is the third most important priority? Important Important Important Combined Education 35.7% 11.0% 9.5% 56.2% Energy 7.0% 8.8% 8.1% 23.9% Governance 9.6% 7.2% 5.2% 22.0% Poverty reduction 7.4% 6.7% 5.4% 19.6% Anti-corruption 5.8% 7.9% 5.2% 18.9% Law and justice 2.5% 6.7% 7.0% 16.2% Economic growth 1.6% 5.8% 6.3% 13.7% Rural development 4.7% 5.2% 2.0% 11.9% Job creation/employment 2.7% 3.6% 4.1% 10.4% Health 1.8% 4.0% 3.4% 9.2% Transport 3.1% 2.9% 2.7% 8.8% Information and communications technology 1.6% 0.9% 3.6% 6.1% Social protection 1.1% 2.7% 2.3% 6.1% Crime and violence 1.8% 1.8% 2.3% 5.9% Public sector reform 0.9% 2.0% 1.8% 4.7% Foreign direct investment 1.6% 1.3% 1.8% 4.7% Equality of opportunity 0.9% 1.6% 2.0% 4.5% Domestic private sector development 0.2% 3.1% 1.1% 4.5% Gender 1.1% 0.7% 2.5% 4.3% Financial markets 0.7% 1.3% 2.3% 4.3% Water and sanitation 1.1% 0.9% 2.3% 4.3% Regional integration 1.1% 2.0% 1.1% 4.3% Public financial management 0.7% 1.1% 2.3% 4.1% Basic infrastructure 0.4% 1.8% 1.8% 4.1% Trade and exports 0.4% 0.9% 2.5% 3.8% Agricultural development 0.4% 1.3% 1.8% 3.6% Natural resource management 0.4% 0.9% 1.8% 3.2% Food security 0.9% 1.1% 0.9% 2.9% Urban development 1.1% 0.7% 0.9% 2.7% Disaster management 0.7% 0.7% 1.1% 2.5% Global integration 0.2% 0.7% 1.4% 2.3% Monitoring and evaluation 0.4% 0.7% 0.9% 2.0% Climate change 0.4% 0.0% 1.1% 1.6% Communicable/non-communicable disease 0.2% 0.2% 0.9% 1.4% Environmental sustainability 0.0% 1.1% 0.2% 1.3% Regulatory framework 0.0% 0.2% 0.5% 0.7% 47 The World Bank Pakistan Country Survey 2012 A. General Issues facing Pakistan (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Pakistan? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=506) Education 48.6% Economic growth 43.7% Job creation/employment 24.7% Energy 18.8% Rural development 15.6% Equality of opportunity 14.4% Governance 13.2% Anti-corruption 13.0% Law and justice 12.3% Agricultural development 10.3% Basic infrastructure 8.3% Health 7.5% Trade and exports 6.7% Social protection 5.7% Domestic private sector development 5.7% Natural resource management 4.9% Foreign direct investment 4.5% Crime and violence 4.3% Water and sanitation 4.2% Regulatory framework 3.4% Food security 3.2% Gender 3.0% Regional integration 2.6% Urban development 2.4% Public sector reform 2.2% Transport 1.8% Communicable/non-communicable disease 1.8% Public financial management 1.8% Information and communications technology 1.6% Financial markets 1.6% Climate change 1.4% Monitoring and evaluation 1.2% Environmental sustainability 1.2% Disaster management 1.0% Global integration 1.0% 48 The World Bank Pakistan Country Survey 2012 A. General Issues facing Pakistan (continued) 4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating Percentage of Respondents economic growth in Pakistan? (Choose no more than THREE) (Responses Combined; N=508) Energy 54.5% Education 31.1% Anti-corruption 23.4% Foreign direct investment 19.3% Governance 16.7% Trade and exports 15.4% Agricultural development 12.6% Job creation/employment 11.6% Domestic private sector development 10.0% Law and justice 9.4% Equality of opportunity 8.5% Rural development 8.5% Basic infrastructure 7.1% Natural resource management 6.3% Health 5.9% Crime and violence 5.9% Regulatory framework 4.9% Public sector reform 4.5% Information and communications technology 4.3% Transport 4.3% Financial markets 4.1% Urban development 3.9% Public financial management 3.9% Global integration 3.1% Water and sanitation 3.0% Regional integration 2.8% Communicable/non-communicable disease 2.6% Food security 2.6% Social protection 2.2% Disaster management 1.2% Environmental sustainability 1.2% Climate change 0.8% Monitoring and evaluation 0.8% Gender 0.8% B. Overall Attitudes toward the World Bank Familiarity N Mean SD 1. How familiar are you with the work of the World Bank in Pakistan, on a ten- 509 6.04 2.13 point scale? (1-Not familiar at all, 10-Extremely familiar) Overall Effectiveness N Mean SD 2. Overall, please rate your impression of the World Bank's effectiveness in 477 5.59 2.07 Pakistan, on a ten-point scale. (1-Not effective at all, 10-Very effective) 49 The World Bank Pakistan Country Survey 2012 B. Overall Attitudes toward the World Bank (continued) Staff Preparedness N Mean SD 3. To what extent do you believe the World Bank’s staff is well prepared (e.g., skills and knowledge) to help Pakistan solve its most complicated 461 5.65 2.08 development challenges, on a ten point scale? 4. When thinking about how the World Bank can have the most impact on development results in Pakistan, in which sectoral areas do you believe the World Bank should focus most of its attention and Percentage of Respondents resources in Pakistan? (Choose no more than THREE) (Responses Combined; N=506) Education 58.1% Energy 43.1% Poverty reduction 21.7% Economic growth 15.6% Governance 15.2% Rural development 14.6% Job creation/employment 13.2% Health 13.2% Agricultural development 9.5% Foreign direct investment 7.9% Trade and exports 7.1% Transport 6.1% Natural resource management 6.1% Anti-corruption 6.1% Basic infrastructure 5.5% Public sector reform 5.3% Domestic private sector development 5.3% Water and sanitation 5.3% Public financial management 5.3% Social protection 4.3% Crime and violence 4.0% Law and justice 3.8% Financial markets 3.2% Regional integration 2.4% Equality of opportunity 2.2% Monitoring and evaluation 2.0% Regulatory framework 2.0% Food security 1.8% Communicable/non-communicable disease 1.8% Information and communications technology 1.8% Gender 1.4% Environmental sustainability 1.2% Global integration 1.2% Urban development 1.0% Climate change 0.8% Disaster management 0.4% 50 The World Bank Pakistan Country Survey 2012 B. Overall Attitudes toward the World Bank (continued) Percentage of Respondents (N=470) 5. When thinking about the World Bank’s role, which activity do nd you believe is of greatest VALUE and which activity is of second Greatest 2 Greatest greatest value in Pakistan? Value Value Combined Financial resources 51.7% 13.4% 65.1% Technical assistance 15.3% 22.0% 37.3% Training/capacity building 9.1% 14.7% 23.9% Policy advice 6.6% 12.4% 19.0% Mobilizing third party financial resources 6.4% 10.9% 17.3% Studies/analyses 3.2% 6.6% 9.8% Data 1.1% 6.0% 7.0% Donor coordination 2.8% 4.3% 7.0% Regional integration 2.1% 4.1% 6.2% Linkage to non-Bank expertise (i.e., South-South knowledge 0.6% 2.8% 3.4% sharing) Convening/facilitating 0.6% 2.1% 2.8% Other 0.9% 0.6% 1.5% 6. Which of the following do you identify as the World Bank’s greatest Percentage of Respondents WEAKNESSES in its work in Pakistan? (Choose no more than TWO) (Responses Combined; N=495) Imposing technocratic solutions without regard to political realities 27.3% Too influenced by developed countries 23.0% Too bureaucratic in its operational policies and procedures 20.4% Not aligned with country priorities 17.2% Not adequately sensitive to political/social realities in Pakistan 13.5% Not willing to honestly criticize policies and reform efforts in the country 12.9% Not exploring alternative policy options 10.9% Not be able to adapt to the country context 10.7% Not enough public disclosure of its work 9.9% World Bank processes too slow and complex 9.5% Arrogant in its approach 7.1% Staff too inaccessible 6.7% May not be practical 6.5% Not collaborating enough with non-state actors 5.5% Not client focused 4.8% The credibility of its knowledge/data 3.2% Not enough decentralization to the provinces 2.8% Other 1.6% Not aligned with other donors’ work 1.4% 51 The World Bank Pakistan Country Survey 2012 B. Overall Attitudes toward the World Bank (continued) 7. Which World Bank instruments do you believe are the MOST effective in Percentage of Respondents reducing poverty in Pakistan? (Choose no more than TWO) (Responses Combined; N=508) Investment lending 49.1% Capacity development 48.9% Technical assistance 46.5% Results-based lending 44.3% Policy based lending/ budget support to the Government 37.2% Knowledge products/services 37.2% Trust Fund management 29.0% Don’t know 24.3% Other 13.2% 8. Which World Bank instruments do you believe are the LEAST effective in Percentage of Respondents reducing poverty in Pakistan? (Choose no more than TWO) (Responses Combined; N=506) Policy based lending/ budget support to the Government 37.5% Investment lending 22.9% Technical assistance 22.7% Trust Fund management 22.5% Knowledge products/services 21.1% Capacity development 18.8% Results-based lending 15.4% Don’t know 14.4% Other 1.2% Global Development Agenda N Mean SD 9. To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to “global public goods” (e.g., climate 475 6.73 2.12 change, communicable diseases, international financial systems, trade, etc.), on a ten point scale? (1-To no degree at all, 10-To a very significant degree) 10. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better Percentage of Respondents development results there? (Choose no more than TWO) (Responses Combined; N=506) Academia/think tanks/research institutes 39.3% Private sector 32.6% Local Government 32.4% NGOs 20.2% Community Based Organizations (CBOs) 18.0% Beneficiaries 14.0% Media 10.9% Parliament 8.7% Donor community 7.3% Foundations 7.3% Faith based organizations 4.5% Other 1.4% 52 The World Bank Pakistan Country Survey 2012 B. Overall Attitudes toward the World Bank (continued) Level of Agreement To what extent do you agree with the following statements about the World Bank’s work in Pakistan, on a ten point scale? (1-Strongly disagree, 10-Strongly agree) N Mean SD 11. Overall the World Bank currently plays a relevant role in development in Pakistan 483 5.17 2.08 12. The World Bank’s work is aligned with what I consider the development priorities 478 4.95 2.05 for this country 13. The World Bank supports programs and strategies that are realistic for Pakistan 476 4.80 2.02 14. The World Bank treats clients and stakeholders in Pakistan with respect 456 5.76 2.29 Degree To what extent is the World Bank an effective development partner in Pakistan in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N Mean SD 15. Responsiveness 453 5.34 2.09 16. Flexibility (in terms of the institution’s products and services) 451 4.87 1.93 17. Flexibility (in terms of changing country circumstances) 457 4.99 2.01 18. Being inclusive 426 5.08 2.02 19. Openness (sharing data and other information) 452 5.41 2.17 20. Staff accessibility 441 4.99 2.09 21. Straightforwardness and honesty 438 5.68 2.23 22. Collaboration with groups outside of the Government 450 5.58 2.13 23. Collaboration with the Government 465 6.33 2.05 24. Collaboration with other donors 419 5.97 2.08 25. Follow through over time 411 5.47 2.06 26. When World Bank assisted reform efforts fail or are slow to take Percentage of Respondents place, which of the following would you attribute this to? (Choose TWO) (Responses Combined; N=501) The Government works inefficiently 45.3% Political pressures and obstacles 30.1% Lack of/inadequate levels of capacity in Government 25.1% There is not an adequate level of citizen/civil society participation 22.4% Reforms are not well thought out in light of country challenges 20.8% The World Bank is not sensitive enough to political/social realities on the 18.2% ground The World Bank works too slowly 17.0% The World Bank does not do adequate follow through/follow-up 10.8% Poor donor coordination 6.6% Other 1.0% 53 The World Bank Pakistan Country Survey 2012 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the Effectiveness following areas of development in Pakistan, on a ten point scale? (1-Not effective at all, 10-Very effective) N Mean SD 1. Anti-corruption 439 3.87 2.41 2. Information and communications technology 426 5.03 1.94 3. Transport 437 5.12 2.12 4. Crime and violence 419 3.74 2.41 5. Law and justice 414 4.21 2.32 6. Urban development 437 5.19 1.99 7. Environmental sustainability 441 5.16 2.15 8. Regulatory framework 416 5.01 1.97 9. Basic infrastructure 440 5.36 1.99 10. Communicable/non-communicable disease 424 5.10 2.15 11. Poverty reduction 464 5.22 2.33 12. Gender 430 5.12 2.14 13. Domestic private sector development 419 4.75 1.94 14. Foreign direct investment 413 4.81 2.09 15. Water and sanitation 440 5.10 2.10 16. Trade and exports 413 4.81 1.97 17. Economic growth 456 5.04 2.04 18. Energy 446 4.71 2.26 19. Disaster management 438 4.99 2.17 20. Monitoring and evaluation 428 5.01 2.05 21. Public financial management 423 5.11 2.09 22. Job creation/employment 434 4.46 2.31 23. Financial markets 413 4.65 2.06 24. Equality of opportunity 418 4.59 2.29 25. Health 439 5.13 2.12 26. Rural development 435 5.17 2.14 27. Global integration 396 4.96 2.07 28. Governance 434 4.53 2.11 29. Food security 423 4.63 2.10 30. Education 453 5.24 2.26 31. Social protection 402 4.69 2.27 32. Climate change 411 4.70 2.06 33. Public sector reform 427 4.82 2.11 34. Regional integration 397 4.52 2.06 35. Agricultural development 438 5.12 2.04 36. Natural resource management 420 4.64 2.27 54 The World Bank Pakistan Country Survey 2012 C. World Bank Effectiveness and Results (continued) Achieving Sustainable Results N Mean SD 29. To what extent does the World Bank’s work help achieve sustainable development results in Pakistan, on a ten point scale? 481 5.26 1.93 (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank in Pakistan, on a ten point scale? (1-Strongly disagree, 10-Strongly agree) N Mean SD 30. The World Bank’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the 469 4.90 2.01 needs of Pakistan 31. The World Bank meets Pakistan’s needs for knowledge services 479 4.97 2.06 (e.g., research, analysis, technical assistance) D. The World Bank’s Knowledge 1. How frequently do you consult World Bank knowledge and research Percentage of Respondents (e.g., data, analysis, reports) in the work you do? (N=508) Weekly 3.3% Monthly 13.2% A few times a year 35.2% Rarely 34.4% Never 13.8% 55 The World Bank Pakistan Country Survey 2012 D. The World Bank’s Knowledge (continued) 2. When thinking about the development challenges in Pakistan, where do you believe it would be most valuable for the World Bank to focus its research and knowledge efforts in the next few years? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=507) Education 53.5% Energy 44.8% Economic growth 23.7% Governance 16.0% Poverty reduction 14.6% Anti-corruption 14.4% Public sector reform 14.0% Job creation/employment 9.3% Health 8.1% Domestic private sector development 7.3% Trade and exports 7.1% Foreign direct investment 6.7% Law and justice 5.7% Rural development 5.7% Basic infrastructure 5.7% Agricultural development 5.5% Gender 4.9% Disaster management 4.9% Water and sanitation 4.3% Monitoring and evaluation 3.6% Transport 3.4% Food security 3.4% Urban development 3.2% Crime and violence 3.2% Natural resource management 2.8% Public financial management 2.6% Environmental sustainability 2.6% Social protection 2.4% Equality of opportunity 2.4% Financial markets 2.2% Climate change 1.8% Regional integration 1.8% Information and communications technology 1.8% Regulatory framework 1.6% Global integration 1.4% Communicable/non-communicable disease 1.0% How effective do you believe the World Bank’s knowledge and research are at… Level of Effectiveness in Pakistan? (1-Not effective at all, 10-Very effective) N Mean SD 3. Raising your awareness of the particular topic 472 5.48 2.24 4. Stimulating public debate/dialogue 456 4.74 2.14 5. Enhancing your knowledge and/or skills 470 5.19 2.19 6. Contributing to good policy making 465 5.21 2.23 7. Providing support for program implementation 464 5.32 2.11 56 The World Bank Pakistan Country Survey 2012 D. The World Bank’s Knowledge (continued) To what extent do you believe that the World Bank’s knowledge and research… Degree in Pakistan? (1-To no degree at all, 10-To a very significant degree) N Mean SD 8. Are timely 448 5.22 2.15 9. Include appropriate level of stakeholder involvement during preparation 444 5.02 1.96 10. Are relevant to Pakistan’s development priorities 466 5.02 1.88 11. Provide feasible recommendations 454 5.26 1.94 12. Are accessible (well written and easy to understand) 454 5.54 2.12 13. A source of relevant information on global good practices 454 5.85 2.03 14. Are adequately disseminated 447 5.13 2.08 15. Are appropriately translated 420 5.18 2.06 16. Are adaptable to Pakistan’s specific development challenges and country 461 4.90 2.03 circumstances Overall Evaluations N Mean SD 17. Overall, how significant a contribution do you believe the World Bank ’s knowledge and research make to development results in your country, on a ten 476 5.78 2.08 point scale? (1-Not significant at all, 10-Very significant) 18. Overall, how would you rate the technical quality of the World Bank ’s knowledge/ research, on a ten point scale? 465 6.54 1.79 (1-Very low technical quality, 10-Very high technical quality) 19. Overall, how effective is the World Bank at providing linkage to non-Bank expertise (i.e., South-South knowledge sharing, etc.)? (1-Not effective at all, 391 5.76 1.87 10-Very effective) 20. To what extent do you believe that Pakistan received value for money from the World Bank’s products/services that were paid for on a fee for service basis? 407 5.29 2.01 (1-To no degree at all, 10-To a very significant degree) E. Working with the World Bank To what extent do you agree/disagree with the following statements, on a ten Level of Agreement point scale? (1-Strongly disagree, 10-Strongly agree) N Mean SD 1. The World Bank disburses funds promptly 410 5.44 2.15 2. The World Bank effectively monitors and evaluates the projects and programs it 444 5.77 2.08 supports 3. The World Bank’s approvals and reviews are done in a timely fashion 426 5.59 2.07 4. The World Bank’s “Safeguard Policy” requirements are reasonable 388 5.56 1.96 5. The World Bank imposes reasonable conditions on its lending 433 5.26 2.31 6. Working with the World Bank increases Pakistan’s institutional capacity 450 5.56 2.25 7. The World Bank ensures consistency and continuity through staff changes 391 5.50 1.92 8. The World Bank’s teams and visits are well coordinated 405 5.97 1.97 9. Where country systems are adequate, the World Bank makes appropriate use of 400 5.75 2.11 them 10. The World Bank provides effective implementation support 440 5.62 2.12 11. The World Bank's implementation support is useful and effective 438 5.67 2.17 57 The World Bank Pakistan Country Survey 2012 F. The Future Role of the World Bank in Pakistan The Bank’s Role N Mean SD 1. How significant a role do you believe the Bank SHOULD play in Pakistan’s development in the near future, on a ten point scale? 496 7.27 2.20 (1-Not a significant role at all, 10-Very significant role) 2. Which of the following SHOULD the World Bank do to make itself of Percentage of Respondents greater value in Pakistan? (Choose no more than TWO) (Responses Combined; N=501) Improve the quality of its experts as related to Pakistan’s specific challenges 37.1% Reduce the complexity of obtaining World Bank financing 36.7% Increase decentralization to the provinces 19.8% Ensure greater selectivity in its work 16.8% Improve the competitiveness of its financing compared to markets 15.8% Provide more adequate data/knowledge/ statistics/figures on Pakistan's 15.8% economy Offer more innovative financial products 13.6% Offer more innovative knowledge services 13.6% Focus primarily on advocacy issues 11.4% Work faster 9.6% Increase availability of Fee-Based services 6.6% Other 2.2% G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Pakistan? (Choose no more than TWO) (Responses Combined; N=502) Local newspapers 70.1% Internet 37.6% Local television 36.9% Periodicals 12.4% International newspapers 11.0% Social media (Facebook, Twitter, YouTube) 10.4% International television 8.8% Other 4.2% Mobile phones 2.6% Blogs 2.0% Instant messaging 1.2% Local radio 1.0% International radio 1.0% 58 The World Bank Pakistan Country Survey 2012 G. Communication and Information Sharing (continued) 2. How would you prefer to receive information from the World Bank? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=494) World Bank website 45.5% e-Newsletters 31.6% World Bank publications and other written materials 30.6% World Bank seminars/workshops/conferences 21.1% Social media (Facebook, Twitter, YouTube) 16.6% Direct contact with World Bank (i.e., face to face meetings/discussions) 13.6% Mobile phones 11.1% Other 5.7% World Bank Public Information Center 5.1% Instant messaging 4.5% Blogs 4.0% 3. Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession Percentage of Respondents that is not a list of exceptions? (N=485) Yes 31.3% No 68.7% 4. Have you requested information from the World Bank on its activities Percentage of Respondents in the past year? (N=484) Yes 24.4% No 75.6% Percentage of Respondents 5. Were you able to obtain this information? (N=118) Yes 82.2% No 17.8% Percentage of Respondents 6. Do you have access to the Internet? (N=487) Yes 94.5% No 5.5% Percentage of Respondents 7. Do you use/have used the World Bank website? (N=490) Yes 67.3% No 32.7% Percentage of Respondents 8. Which do you primarily use? (N=347) The World Bank’s country website (www.worldbank.org/pk) 56.8% The World Bank’s main website (www.worldbank.org) 43.2% 59 The World Bank Pakistan Country Survey 2012 G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements, on a ten point Level of Agreement scale. (1-Strongly disagree, 10-Strongly agree) N Mean SD 10. I use more data from the World Bank as a result of the organization’s Open 363 5.17 2.31 Data policy 11. I find the World Bank websites easy to navigate 353 6.21 2.06 12. I find the information on the World Bank’s websites useful 353 6.35 2.03 13. When I need information from the World Bank I know how to find it 403 5.75 2.33 14. The World Bank is responsive to my information requests and inquiries 331 5.53 2.62 H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Please mark only ONE response) (N=496) Private sector organization 18.5% Academia/Research institute/Think tank 15.3% Employee of Ministry 13.7% Other 9.9% NGO 7.7% Media 7.1% PMU 5.2% Local Government office or staff 3.2% Independent Government Institution 2.8% Private foundation 2.6% Financial sector/Private bank 2.4% Trade Union 2.2% Consultant/Contractor on Bank Project 1.6% Bilateral agency 1.6% Multilateral agency 1.6% Office of the President, Prime Minister 1.0% Faith-based group 0.8% Judiciary branch 0.8% Office of Minister 0.6% Office of Parliamentarian 0.6% Community Based Organization 0.6% 60 The World Bank Pakistan Country Survey 2012 H. Background Information (continued) 2. Please identify the primary specialization of your work. Percentage of Respondents (Please mark only ONE response) (N=484) Education 20.0% Other 15.9% Energy 6.6% Trade and exports 6.6% Economic growth 4.8% Governance 4.8% Transport 3.9% Health 3.7% Information and communications technology 3.5% Agricultural development 3.3% Financial markets 2.9% Public financial management 2.7% Domestic private sector development 1.7% Environmental sustainability 1.7% Law and justice 1.7% Monitoring and evaluation 1.7% Natural resource management 1.2% Urban development 1.2% Disaster management 1.0% Job creation/employment 1.0% Poverty reduction 1.0% Regulatory framework 1.0% Rural development 1.0% Water and sanitation 1.0% Foreign direct investment 0.8% Public sector reform 0.8% Social protection 0.8% Anti-corruption 0.6% Basic infrastructure 0.6% Gender 0.6% Global integration 0.6% Communicable/non-communicable disease 0.4% Regional integration 0.4% Food security 0.2% 3. Currently, do you professionally collaborate/work with the World Percentage of Respondents Bank in your country? (N=491) Yes 23.8% No 76.2% 61 The World Bank Pakistan Country Survey 2012 H. Background Information (continued) 4. Which of the following describes most of your exposure to the World Percentage of Respondents Bank in Pakistan? (Choose no more than TWO) (N=481) Observer (i.e., follow in media, discuss in informal conversations, etc.) 50.9% Use World Bank website for information, data, research, etc. 37.2% Use World Bank reports/data 33.3% Collaborate as part of my professional duties 23.7% Engage in World Bank related/sponsored events/activities 17.5% 5. Which best represents your geographic location? Percentage of Respondents (N=473) Provinces 96.4% Regions and territories 3.6% 62 The World Bank Pakistan Country Survey 2012 Appendix B: Responses to All Questions by Stakeholder Groups A. General Issues facing Pakistan In general, would you say that Pakistan is headed in...? Office of the Employee Consultant Bilateral/ Financial Independent Academia/ President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other The right direction 33.3% 26.2% 7.7% 0.0% 20.0% 3.4% 0.0% 9.1% 21.9% 6.7% 33.3% 10.0% 15.7% 23.2% The wrong direction 33.3% 55.7% 73.1% 86.7% 53.3% 87.6% 83.3% 81.8% 68.8% 73.3% 66.7% 90.0% 72.9% 69.6% Not sure 33.3% 18.0% 19.2% 13.3% 26.7% 9.0% 16.7% 9.1% 9.4% 20.0% 0.0% 0.0% 11.4% 7.1% When considering development priorities, which ONE development priority below is the most important in Pakistan? Which ONE is the second most important priority? Which ONE is the third most important priority? 1st Most Important Office of the Employee Consultant Bilateral/ Financial Independent Academia/ President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Rural development 0.0% 0.0% 3.3% 6.3% 0.0% 1.3% 0.0% 9.1% 12.9% 16.7% 0.0% 0.0% 4.7% 9.1% Education 28.6% 31.7% 43.3% 31.3% 37.5% 39.7% 46.2% 9.1% 35.5% 33.3% 60.0% 0.0% 43.8% 32.7% Social protection 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% 3.6% Transport 14.3% 6.7% 6.7% 6.3% 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 6.3% 1.8% Poverty reduction 0.0% 10.0% 3.3% 6.3% 12.5% 7.7% 23.1% 0.0% 12.9% 10.0% 0.0% 9.1% 4.7% 3.6% Public sector reform 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 3.6% Regional integration 0.0% 0.0% 0.0% 0.0% 6.3% 3.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender 0.0% 1.7% 3.3% 6.3% 0.0% 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.6% 0.0% Domestic private sector development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Foreign direct investment 0.0% 1.7% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.1% 0.0% Water and sanitation 0.0% 0.0% 3.3% 0.0% 0.0% 2.6% 0.0% 0.0% 3.2% 0.0% 0.0% 9.1% 0.0% 0.0% Anti-corruption 0.0% 3.3% 13.3% 18.8% 6.3% 1.3% 0.0% 9.1% 6.5% 6.7% 10.0% 18.2% 6.3% 5.5% Monitoring and evaluation 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% Public financial management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 3.6% Job creation/employment 14.3% 0.0% 0.0% 0.0% 6.3% 3.8% 0.0% 0.0% 3.2% 0.0% 0.0% 9.1% 3.1% 1.8% Governance 14.3% 18.3% 10.0% 0.0% 18.8% 6.4% 0.0% 0.0% 16.1% 3.3% 10.0% 9.1% 12.5% 3.6% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% 0.0% 1.8% Urban development 0.0% 0.0% 0.0% 6.3% 0.0% 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 18.2% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 6.7% 6.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% Health 0.0% 1.7% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 6.5% 0.0% 0.0% 0.0% 1.6% 3.6% Energy 14.3% 10.0% 3.3% 0.0% 6.3% 5.1% 15.4% 0.0% 0.0% 10.0% 10.0% 27.3% 1.6% 14.5% Food security 0.0% 1.7% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 1.8% Climate change 0.0% 0.0% 0.0% 6.3% 0.0% 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agricultural development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.6% 1.8% Trade and exports 0.0% 1.7% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 3.3% 0.0% 0.0% 1.3% 7.7% 18.2% 0.0% 3.3% 0.0% 0.0% 1.6% 0.0% Economic growth 0.0% 0.0% 0.0% 0.0% 6.3% 3.8% 0.0% 0.0% 0.0% 6.7% 0.0% 0.0% 1.6% 0.0% Law and justice 0.0% 10.0% 0.0% 0.0% 0.0% 2.6% 7.7% 0.0% 0.0% 0.0% 0.0% 0.0% 1.6% 1.8% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% disease Basic infrastructure 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% Global integration 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.6% 0.0% Information and communications 0.0% 0.0% 0.0% 6.3% 0.0% 1.3% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 3.1% 1.8% technology 63 The World Bank Pakistan Country Survey 2012 A. General Issues facing Pakistan (continued) When considering development priorities, which ONE development priority below is the most important in Pakistan? Which ONE is the second most important priority? Which ONE is the third most important priority? nd Office of the Employee Consultant Bilateral/ Financial Independent Academia/ 2 Most Important President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Rural development 0.0% 8.3% 6.7% 12.5% 0.0% 5.2% 0.0% 9.1% 6.5% 3.3% 10.0% 0.0% 6.3% 1.8% Education 14.3% 13.3% 3.3% 6.3% 12.5% 7.8% 15.4% 0.0% 9.7% 16.7% 10.0% 27.3% 12.5% 12.7% Social protection 0.0% 0.0% 3.3% 0.0% 18.8% 0.0% 0.0% 0.0% 6.5% 10.0% 10.0% 0.0% 1.6% 1.8% Transport 0.0% 5.0% 3.3% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% 3.3% 0.0% 9.1% 4.7% 3.6% Poverty reduction 0.0% 1.7% 6.7% 12.5% 6.3% 6.5% 15.4% 0.0% 9.7% 3.3% 0.0% 0.0% 9.4% 12.7% Public sector reform 0.0% 1.7% 3.3% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 6.3% 3.6% Regional integration 0.0% 1.7% 0.0% 6.3% 0.0% 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.1% 3.6% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 9.1% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% Domestic private sector development 0.0% 3.3% 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.6% 7.3% Foreign direct investment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 3.2% 0.0% 10.0% 0.0% 1.6% 3.6% Water and sanitation 0.0% 1.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 3.3% 0.0% 0.0% 0.0% 1.8% Anti-corruption 0.0% 6.7% 6.7% 0.0% 6.3% 7.8% 7.7% 9.1% 3.2% 10.0% 10.0% 0.0% 14.1% 9.1% Monitoring and evaluation 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 7.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% Public financial management 0.0% 0.0% 0.0% 6.3% 0.0% 2.6% 0.0% 0.0% 6.5% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 0.0% 3.3% 10.0% 0.0% 0.0% 1.3% 7.7% 0.0% 0.0% 3.3% 0.0% 0.0% 7.8% 3.6% Governance 0.0% 8.3% 3.3% 6.3% 25.0% 9.1% 7.7% 0.0% 16.1% 3.3% 10.0% 9.1% 4.7% 3.6% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 3.2% 0.0% 0.0% 18.2% 1.6% 0.0% Urban development 0.0% 0.0% 3.3% 6.3% 0.0% 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% 0.0% 5.5% Equality of opportunity 0.0% 3.3% 0.0% 0.0% 0.0% 2.6% 0.0% 9.1% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% Health 0.0% 0.0% 3.3% 6.3% 0.0% 1.3% 23.1% 9.1% 6.5% 6.7% 10.0% 0.0% 4.7% 3.6% Energy 28.6% 18.3% 13.3% 0.0% 12.5% 7.8% 0.0% 0.0% 6.5% 10.0% 0.0% 18.2% 1.6% 9.1% Food security 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 7.7% 0.0% 0.0% 0.0% 10.0% 9.1% 1.6% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agricultural development 0.0% 5.0% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% 1.8% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 3.3% 6.3% 0.0% 0.0% 0.0% 0.0% 0.0% 10.0% 10.0% 0.0% 3.1% 0.0% Economic growth 42.9% 8.3% 10.0% 0.0% 6.3% 7.8% 0.0% 0.0% 9.7% 3.3% 0.0% 0.0% 3.1% 3.6% Law and justice 0.0% 6.7% 10.0% 18.8% 0.0% 11.7% 7.7% 0.0% 0.0% 3.3% 10.0% 0.0% 9.4% 1.8% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% disease Basic infrastructure 0.0% 0.0% 0.0% 6.3% 0.0% 1.3% 0.0% 9.1% 3.2% 3.3% 0.0% 0.0% 0.0% 0.0% Natural resource management 14.3% 1.7% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% Global integration 0.0% 0.0% 3.3% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 6.3% 1.3% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications 0.0% 1.7% 0.0% 0.0% 0.0% 1.3% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 1.6% 0.0% technology 64 The World Bank Pakistan Country Survey 2012 A. General Issues facing Pakistan (continued) When considering development priorities, which ONE development priority below is the most important in Pakistan? Which ONE is the second most important priority? Which ONE is the third most important priority? rd Office of the Employee Consultant Bilateral/ Financial Independent Academia/ 3 Most Important President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Rural development 0.0% 3.3% 3.4% 6.7% 0.0% 2.6% 0.0% 0.0% 6.5% 0.0% 0.0% 0.0% 0.0% 1.8% Education 0.0% 16.7% 10.3% 6.7% 18.8% 10.4% 0.0% 8.3% 12.9% 10.3% 0.0% 0.0% 4.8% 10.9% Social protection 0.0% 1.7% 3.4% 6.7% 0.0% 0.0% 0.0% 8.3% 3.1% 0.0% 0.0% 9.1% 3.2% 3.6% Transport 0.0% 1.7% 0.0% 0.0% 0.0% 0.0% 0.0% 8.3% 3.2% 6.9% 0.0% 0.0% 4.8% 7.3% Poverty reduction 0.0% 6.7% 10.3% 6.7% 6.3% 2.6% 0.0% 0.0% 9.7% 3.4% 10.0% 0.0% 4.8% 9.1% Public sector reform 0.0% 3.3% 0.0% 6.7% 0.0% 1.3% 0.0% 0.0% 0.0% 3.4% 0.0% 0.0% 3.2% 0.0% Regional integration 0.0% 0.0% 0.0% 0.0% 6.3% 1.3% 0.0% 0.0% 0.0% 3.4% 0.0% 0.0% 1.6% 0.0% Gender 0.0% 1.7% 0.0% 0.0% 0.0% 3.9% 0.0% 8.3% 9.7% 0.0% 0.0% 9.1% 1.6% 1.8% Domestic private sector development 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 8.3% 0.0% 0.0% 0.0% 0.0% 4.8% 0.0% Foreign direct investment 28.6% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 3.2% 3.4% 0.0% 0.0% 1.6% 1.8% Water and sanitation 0.0% 0.0% 0.0% 6.7% 6.3% 2.6% 0.0% 8.3% 6.5% 0.0% 0.0% 0.0% 0.0% 3.6% Anti-corruption 0.0% 10.0% 6.9% 13.3% 0.0% 5.2% 7.7% 0.0% 0.0% 3.4% 10.0% 0.0% 4.8% 5.5% Monitoring and evaluation 0.0% 1.7% 3.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Public financial management 0.0% 5.0% 3.4% 0.0% 0.0% 2.6% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% 3.2% 1.8% Job creation/employment 0.0% 3.3% 0.0% 6.7% 0.0% 7.8% 7.7% 8.3% 0.0% 0.0% 0.0% 0.0% 6.3% 3.6% Governance 0.0% 10.0% 0.0% 6.7% 12.5% 2.6% 7.7% 0.0% 9.7% 3.4% 0.0% 18.2% 0.0% 9.1% Financial markets 0.0% 1.7% 3.4% 0.0% 6.3% 1.3% 7.7% 0.0% 3.2% 3.4% 0.0% 0.0% 3.2% 1.8% Urban development 0.0% 1.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 10.0% 0.0% 1.6% 1.8% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% Equality of opportunity 0.0% 0.0% 0.0% 6.7% 0.0% 0.0% 7.7% 0.0% 3.2% 3.4% 0.0% 9.1% 3.2% 1.8% Health 0.0% 3.3% 3.4% 0.0% 6.3% 5.2% 0.0% 0.0% 3.2% 6.9% 10.0% 9.1% 0.0% 3.6% Energy 14.3% 6.7% 10.3% 0.0% 12.5% 5.2% 38.5% 16.7% 6.5% 6.9% 20.0% 0.0% 12.7% 1.8% Food security 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 0.0% Climate change 0.0% 1.7% 10.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.4% 0.0% 0.0% 0.0% 0.0% Agricultural development 0.0% 3.3% 0.0% 0.0% 0.0% 2.6% 0.0% 0.0% 0.0% 3.4% 0.0% 9.1% 1.6% 1.8% Trade and exports 14.3% 1.7% 3.4% 0.0% 0.0% 6.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 1.8% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 5.2% 7.7% 0.0% 3.2% 3.4% 0.0% 9.1% 1.6% 1.8% Economic growth 14.3% 5.0% 6.9% 0.0% 12.5% 7.8% 0.0% 8.3% 0.0% 6.9% 10.0% 9.1% 9.5% 3.6% Law and justice 14.3% 6.7% 0.0% 0.0% 6.3% 7.8% 7.7% 0.0% 6.5% 17.2% 0.0% 9.1% 4.8% 7.3% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.6% 0.0% Communicable/non-communicable 0.0% 1.7% 3.4% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% 0.0% 1.8% disease Basic infrastructure 0.0% 0.0% 0.0% 6.7% 0.0% 2.6% 0.0% 0.0% 3.2% 0.0% 20.0% 0.0% 0.0% 3.6% Natural resource management 0.0% 1.7% 6.9% 0.0% 0.0% 1.3% 7.7% 8.3% 0.0% 3.4% 0.0% 0.0% 1.6% 0.0% Global integration 14.3% 0.0% 0.0% 6.7% 0.0% 1.3% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 1.6% 0.0% Disaster management 0.0% 1.7% 0.0% 0.0% 0.0% 1.3% 0.0% 0.0% 0.0% 3.4% 10.0% 0.0% 1.6% 0.0% Information and communications 0.0% 0.0% 13.8% 13.3% 0.0% 2.6% 0.0% 8.3% 0.0% 0.0% 0.0% 0.0% 4.8% 5.5% technology 65 The World Bank Pakistan Country Survey 2012 A. General Issues facing Pakistan (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Pakistan? (Choose no more than THREE) Office of the Employee Consultant Bilateral/ Financial Independent Academia/ Percentage of Respondents President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research (Responses Combined) Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Water and sanitation 0.0% 4.4% 2.9% 0.0% 6.7% 5.5% 0.0% 0.0% 12.2% 0.0% 0.0% 0.0% 2.7% 6.8% Equality of opportunity 12.5% 8.8% 23.5% 21.4% 13.3% 14.3% 7.7% 16.7% 7.3% 17.1% 21.4% 27.3% 12.0% 15.3% Economic growth 75.0% 57.4% 47.1% 28.6% 53.3% 56.0% 46.2% 25.0% 22.0% 40.0% 35.7% 27.3% 44.0% 30.5% Climate change 0.0% 0.0% 2.9% 0.0% 6.7% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 3.4% Regional integration 12.5% 0.0% 0.0% 0.0% 13.3% 2.2% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 5.3% 1.7% Gender 0.0% 2.9% 2.9% 0.0% 0.0% 4.4% 0.0% 0.0% 7.3% 5.7% 0.0% 0.0% 0.0% 5.1% Rural development 25.0% 22.1% 23.5% 7.1% 6.7% 15.4% 7.7% 8.3% 26.8% 11.4% 0.0% 0.0% 14.7% 13.6% Urban development 12.5% 0.0% 0.0% 7.1% 0.0% 2.2% 0.0% 0.0% 2.4% 0.0% 7.1% 9.1% 0.0% 8.5% Education 12.5% 47.1% 44.1% 50.0% 53.3% 51.6% 84.6% 33.3% 48.8% 51.4% 64.3% 18.2% 50.7% 42.4% Regulatory framework 0.0% 7.4% 2.9% 7.1% 6.7% 2.2% 0.0% 0.0% 2.4% 2.9% 7.1% 0.0% 2.7% 3.4% Basic infrastructure 0.0% 8.8% 11.8% 7.1% 6.7% 7.7% 15.4% 8.3% 9.8% 5.7% 7.1% 9.1% 9.3% 5.1% Social protection 0.0% 1.5% 11.8% 0.0% 20.0% 2.2% 0.0% 8.3% 4.9% 11.4% 21.4% 0.0% 4.0% 6.8% Law and justice 0.0% 13.2% 8.8% 7.1% 0.0% 13.2% 7.7% 41.7% 12.2% 11.4% 0.0% 9.1% 14.7% 11.9% Transport 12.5% 1.5% 2.9% 0.0% 0.0% 2.2% 0.0% 8.3% 0.0% 2.9% 0.0% 9.1% 0.0% 1.7% Crime and violence 0.0% 2.9% 0.0% 7.1% 0.0% 5.5% 7.7% 8.3% 4.9% 2.9% 0.0% 18.2% 5.3% 3.4% Communicable/non-communicable 0.0% 2.9% 0.0% 0.0% 0.0% 4.4% 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 2.7% 0.0% disease Information and communications 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 4.0% 3.4% technology Anti-corruption 12.5% 2.9% 11.8% 35.7% 6.7% 12.1% 15.4% 25.0% 24.4% 14.3% 14.3% 27.3% 8.0% 13.6% Domestic private sector development 0.0% 7.4% 2.9% 7.1% 13.3% 7.7% 0.0% 0.0% 4.9% 2.9% 14.3% 9.1% 6.7% 3.4% Foreign direct investment 12.5% 2.9% 0.0% 7.1% 0.0% 3.3% 0.0% 0.0% 9.8% 5.7% 0.0% 18.2% 4.0% 8.5% Global integration 12.5% 1.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.7% 0.0% 9.1% 0.0% 0.0% Energy 0.0% 27.9% 17.6% 21.4% 0.0% 14.3% 23.1% 25.0% 12.2% 20.0% 28.6% 18.2% 21.3% 23.7% Public sector reform 0.0% 4.4% 2.9% 7.1% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 2.7% 0.0% Monitoring and evaluation 0.0% 1.5% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 1.3% 3.4% Governance 12.5% 22.1% 20.6% 7.1% 20.0% 4.4% 7.7% 16.7% 22.0% 22.9% 14.3% 0.0% 12.0% 6.8% Natural resource management 0.0% 2.9% 17.6% 7.1% 0.0% 5.5% 15.4% 0.0% 2.4% 5.7% 0.0% 0.0% 5.3% 3.4% Environmental sustainability 0.0% 1.5% 2.9% 7.1% 6.7% 0.0% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 1.7% Health 0.0% 4.4% 0.0% 0.0% 0.0% 7.7% 30.8% 8.3% 12.2% 8.6% 14.3% 0.0% 6.7% 13.6% Public financial management 0.0% 1.5% 0.0% 0.0% 0.0% 4.4% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 2.7% 1.7% Agricultural development 0.0% 8.8% 8.8% 7.1% 33.3% 5.5% 0.0% 8.3% 14.6% 11.4% 7.1% 0.0% 12.0% 18.6% Job creation/employment 37.5% 20.6% 20.6% 35.7% 20.0% 25.3% 30.8% 33.3% 9.8% 25.7% 35.7% 36.4% 24.0% 28.8% Financial markets 0.0% 1.5% 2.9% 0.0% 0.0% 0.0% 0.0% 8.3% 2.4% 0.0% 0.0% 9.1% 1.3% 3.4% Trade and exports 25.0% 7.4% 2.9% 7.1% 6.7% 7.7% 0.0% 16.7% 2.4% 0.0% 0.0% 18.2% 8.0% 3.4% Food security 0.0% 1.5% 5.9% 0.0% 6.7% 1.1% 0.0% 0.0% 9.8% 8.6% 7.1% 0.0% 2.7% 1.7% 66 The World Bank Pakistan Country Survey 2012 A. General Issues facing Pakistan (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Pakistan? (Choose no more than THREE) Office of the Employee Consultant Bilateral/ Financial Independent Academia/ Percentage of Respondents President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research (Responses Combined) Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Energy 75.0% 56.7% 55.9% 53.3% 50.0% 54.9% 38.5% 41.7% 57.5% 51.4% 64.3% 54.5% 55.3% 58.3% Equality of opportunity 0.0% 9.0% 2.9% 20.0% 6.3% 12.1% 7.7% 8.3% 0.0% 11.4% 14.3% 18.2% 5.3% 8.3% Social protection 0.0% 1.5% 2.9% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% 2.9% 7.1% 0.0% 2.6% 5.0% Global integration 12.5% 4.5% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 10.0% 2.9% 0.0% 0.0% 0.0% 5.0% Climate change 0.0% 0.0% 2.9% 0.0% 0.0% 2.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.3% 0.0% Anti-corruption 12.5% 10.4% 20.6% 33.3% 6.3% 27.5% 23.1% 41.7% 22.5% 28.6% 28.6% 36.4% 19.7% 30.0% Disaster management 0.0% 1.5% 0.0% 0.0% 0.0% 1.1% 7.7% 0.0% 0.0% 2.9% 0.0% 0.0% 2.6% 0.0% Rural development 12.5% 7.5% 5.9% 0.0% 12.5% 8.8% 7.7% 0.0% 27.5% 8.6% 0.0% 0.0% 6.6% 8.3% Foreign direct investment 37.5% 19.4% 20.6% 6.7% 25.0% 16.5% 7.7% 25.0% 7.5% 22.9% 21.4% 36.4% 28.9% 16.7% Urban development 12.5% 0.0% 2.9% 20.0% 12.5% 2.2% 7.7% 0.0% 2.5% 8.6% 7.1% 0.0% 1.3% 1.7% Water and sanitation 0.0% 6.0% 2.9% 0.0% 0.0% 5.5% 7.7% 16.7% 2.5% 0.0% 0.0% 0.0% 0.0% 1.7% Education 0.0% 20.9% 38.2% 20.0% 12.5% 37.4% 76.9% 41.7% 27.5% 28.6% 28.6% 18.2% 39.5% 23.3% Information and communications 0.0% 3.0% 0.0% 6.7% 0.0% 8.8% 0.0% 0.0% 7.5% 0.0% 0.0% 9.1% 1.3% 5.0% technology Regulatory framework 25.0% 4.5% 5.9% 6.7% 0.0% 6.6% 0.0% 0.0% 5.0% 8.6% 0.0% 0.0% 3.9% 5.0% Communicable/non-communicable 0.0% 6.0% 2.9% 0.0% 0.0% 2.2% 0.0% 0.0% 2.5% 0.0% 0.0% 0.0% 6.6% 0.0% disease Trade and exports 25.0% 16.4% 20.6% 20.0% 6.3% 14.3% 15.4% 0.0% 12.5% 22.9% 7.1% 18.2% 13.2% 16.7% Public sector reform 0.0% 10.4% 5.9% 0.0% 6.3% 2.2% 0.0% 8.3% 2.5% 2.9% 7.1% 9.1% 2.6% 5.0% Regional integration 0.0% 3.0% 0.0% 0.0% 12.5% 3.3% 0.0% 0.0% 5.0% 5.7% 0.0% 9.1% 0.0% 3.3% Domestic private sector development 25.0% 10.4% 2.9% 33.3% 25.0% 13.2% 7.7% 8.3% 10.0% 2.9% 7.1% 0.0% 11.8% 3.3% Job creation/employment 12.5% 11.9% 5.9% 13.3% 25.0% 9.9% 7.7% 0.0% 10.0% 11.4% 7.1% 18.2% 11.8% 16.7% Agricultural development 0.0% 16.4% 14.7% 6.7% 12.5% 9.9% 7.7% 25.0% 7.5% 11.4% 14.3% 9.1% 19.7% 10.0% Food security 0.0% 0.0% 5.9% 0.0% 6.3% 3.3% 0.0% 8.3% 0.0% 0.0% 0.0% 0.0% 3.9% 1.7% Governance 0.0% 20.9% 20.6% 6.7% 31.3% 7.7% 7.7% 0.0% 30.0% 31.4% 42.9% 0.0% 11.8% 13.3% Transport 12.5% 7.5% 8.8% 13.3% 6.3% 3.3% 0.0% 0.0% 0.0% 0.0% 7.1% 18.2% 0.0% 6.7% Monitoring and evaluation 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% 1.7% Gender 0.0% 1.5% 2.9% 0.0% 0.0% 0.0% 7.7% 0.0% 2.5% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 6.0% 14.7% 6.7% 0.0% 4.4% 15.4% 8.3% 5.0% 5.7% 0.0% 0.0% 7.9% 8.3% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 9.1% 1.3% 5.0% Health 0.0% 7.5% 2.9% 6.7% 6.3% 11.0% 30.8% 0.0% 5.0% 0.0% 0.0% 9.1% 1.3% 5.0% Basic infrastructure 12.5% 9.0% 5.9% 6.7% 12.5% 5.5% 0.0% 25.0% 5.0% 5.7% 7.1% 0.0% 6.6% 8.3% Law and justice 0.0% 14.9% 8.8% 0.0% 6.3% 11.0% 7.7% 16.7% 17.5% 2.9% 14.3% 0.0% 7.9% 1.7% Crime and violence 0.0% 1.5% 2.9% 6.7% 6.3% 5.5% 7.7% 8.3% 0.0% 2.9% 0.0% 9.1% 13.2% 11.7% Public financial management 0.0% 3.0% 8.8% 0.0% 6.3% 1.1% 0.0% 0.0% 7.5% 8.6% 7.1% 9.1% 3.9% 1.7% Financial markets 0.0% 4.5% 0.0% 6.7% 0.0% 2.2% 0.0% 16.7% 0.0% 2.9% 0.0% 0.0% 7.9% 8.3% 67 The World Bank Pakistan Country Survey 2012 B. Overall Attitudes toward the World Bank (1-Not familiar at all, 10-Extremely familiar; 1-Not effective at all, 10-Very effective; 1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups When thinking about how the World Bank can have the most impact on development results in Pakistan, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Pakistan? (Choose up to THREE) Office of the Employee Consultant Bilateral/ Financial Independent Academia/ Percentage of Respondents President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research (Responses Combined) Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Rural development 0.0% 17.9% 5.9% 6.3% 0.0% 15.2% 15.4% 8.3% 26.8% 21.2% 7.7% 9.1% 14.5% 13.6% Education 25.0% 41.8% 70.6% 56.3% 53.3% 66.3% 92.3% 66.7% 51.2% 69.7% 69.2% 36.4% 59.2% 49.2% Social protection 0.0% 1.5% 5.9% 6.3% 20.0% 3.3% 0.0% 8.3% 7.3% 0.0% 7.7% 0.0% 3.9% 6.8% Governance 12.5% 31.3% 26.5% 12.5% 26.7% 9.8% 0.0% 0.0% 19.5% 12.1% 7.7% 9.1% 11.8% 8.5% Transport 12.5% 10.4% 5.9% 12.5% 20.0% 4.3% 7.7% 25.0% 4.9% 3.0% 7.7% 0.0% 2.6% 3.4% Poverty reduction 12.5% 25.4% 14.7% 25.0% 13.3% 20.7% 7.7% 8.3% 17.1% 27.3% 23.1% 27.3% 23.7% 27.1% Public sector reform 12.5% 4.5% 5.9% 12.5% 6.7% 7.6% 0.0% 0.0% 2.4% 0.0% 7.7% 0.0% 10.5% 1.7% Regional integration 0.0% 1.5% 2.9% 6.3% 13.3% 3.3% 0.0% 0.0% 2.4% 3.0% 0.0% 9.1% 0.0% 1.7% Gender 0.0% 1.5% 0.0% 0.0% 0.0% 1.1% 0.0% 0.0% 7.3% 0.0% 7.7% 0.0% 1.3% 0.0% Crime and violence 0.0% 1.5% 8.8% 12.5% 0.0% 1.1% 0.0% 8.3% 2.4% 6.1% 0.0% 9.1% 9.2% 1.7% Domestic private sector development 12.5% 6.0% 0.0% 6.3% 6.7% 5.4% 0.0% 0.0% 7.3% 6.1% 0.0% 0.0% 5.3% 8.5% Foreign direct investment 25.0% 6.0% 2.9% 12.5% 0.0% 5.4% 7.7% 8.3% 0.0% 6.1% 7.7% 18.2% 14.5% 6.8% Water and sanitation 12.5% 1.5% 5.9% 0.0% 0.0% 7.6% 7.7% 8.3% 2.4% 0.0% 0.0% 18.2% 3.9% 10.2% Energy 37.5% 59.7% 52.9% 31.3% 26.7% 38.0% 61.5% 25.0% 41.5% 48.5% 53.8% 54.5% 39.5% 37.3% Monitoring and evaluation 0.0% 1.5% 0.0% 6.3% 0.0% 3.3% 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 3.4% Public financial management 0.0% 7.5% 2.9% 0.0% 13.3% 5.4% 0.0% 8.3% 2.4% 3.0% 0.0% 0.0% 5.3% 11.9% Job creation/employment 12.5% 6.0% 11.8% 12.5% 13.3% 17.4% 0.0% 8.3% 7.3% 12.1% 7.7% 9.1% 17.1% 18.6% Financial markets 0.0% 0.0% 0.0% 6.3% 0.0% 3.3% 15.4% 16.7% 4.9% 3.0% 0.0% 0.0% 6.6% 0.0% Urban development 12.5% 1.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.4% 0.0% 7.7% 0.0% 0.0% 1.7% Environmental sustainability 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 0.0% 0.0% 4.9% 0.0% 0.0% 0.0% 1.3% 3.4% Equality of opportunity 0.0% 3.0% 0.0% 0.0% 0.0% 3.3% 7.7% 0.0% 2.4% 0.0% 0.0% 9.1% 1.3% 1.7% Health 0.0% 6.0% 11.8% 12.5% 6.7% 18.5% 30.8% 0.0% 14.6% 18.2% 23.1% 0.0% 9.2% 16.9% Global integration 0.0% 0.0% 0.0% 0.0% 0.0% 1.1% 0.0% 0.0% 2.4% 3.0% 7.7% 0.0% 1.3% 1.7% Food security 0.0% 1.5% 0.0% 0.0% 0.0% 1.1% 0.0% 0.0% 2.4% 3.0% 0.0% 0.0% 2.6% 1.7% Climate change 0.0% 1.5% 0.0% 0.0% 0.0% 1.1% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 1.7% Agricultural development 0.0% 13.4% 11.8% 12.5% 13.3% 8.7% 0.0% 16.7% 12.2% 6.1% 7.7% 0.0% 5.3% 15.3% Trade and exports 25.0% 3.0% 8.8% 0.0% 6.7% 8.7% 0.0% 8.3% 4.9% 3.0% 7.7% 36.4% 5.3% 6.8% Economic growth 25.0% 25.4% 14.7% 12.5% 13.3% 10.9% 15.4% 8.3% 12.2% 3.0% 23.1% 18.2% 15.8% 20.3% Law and justice 0.0% 4.5% 2.9% 0.0% 6.7% 8.7% 0.0% 0.0% 4.9% 9.1% 0.0% 9.1% 0.0% 0.0% Regulatory framework 12.5% 0.0% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 4.9% 3.0% 0.0% 0.0% 3.9% 0.0% Communicable/non-communicable 0.0% 0.0% 0.0% 0.0% 0.0% 4.3% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 6.8% disease Basic infrastructure 25.0% 1.5% 11.8% 6.3% 13.3% 5.4% 0.0% 33.3% 4.9% 3.0% 7.7% 0.0% 3.9% 3.4% Natural resource management 25.0% 7.5% 5.9% 6.3% 0.0% 2.2% 0.0% 25.0% 7.3% 6.1% 7.7% 0.0% 9.2% 5.1% Anti-corruption 0.0% 3.0% 2.9% 18.8% 20.0% 3.3% 15.4% 8.3% 2.4% 9.1% 0.0% 27.3% 9.2% 3.4% Information and communications tech. 0.0% 3.0% 2.9% 0.0% 0.0% 0.0% 15.4% 0.0% 2.4% 0.0% 0.0% 0.0% 3.9% 0.0% Disaster management 0.0% 1.5% 0.0% 0.0% 0.0% 1.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 68 The World Bank Pakistan Country Survey 2012 B. Overall Attitudes toward the World Bank (continued) When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Pakistan? Greatest Value Office of the Employee Consultant Bilateral/ Financial Independent Academia/ President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Financial resources 28.6% 42.9% 50.0% 40.0% 43.8% 55.4% 53.8% 54.5% 54.1% 59.4% 58.3% 70.0% 52.9% 52.7% Mobilizing third party financial resources 0.0% 9.5% 3.3% 6.7% 6.3% 4.8% 7.7% 0.0% 10.8% 6.3% 8.3% 10.0% 4.3% 9.1% Technical assistance 14.3% 22.2% 16.7% 6.7% 6.3% 14.5% 15.4% 18.2% 10.8% 12.5% 0.0% 0.0% 20.0% 14.5% Policy advice 0.0% 7.9% 6.7% 13.3% 25.0% 4.8% 0.0% 0.0% 8.1% 3.1% 8.3% 10.0% 5.7% 7.3% Donor coordination 0.0% 6.3% 0.0% 6.7% 0.0% 3.6% 0.0% 0.0% 0.0% 9.4% 0.0% 0.0% 1.4% 1.8% Data 0.0% 0.0% 0.0% 0.0% 0.0% 2.4% 7.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.6% Training/capacity building 14.3% 7.9% 13.3% 13.3% 6.3% 6.0% 0.0% 18.2% 8.1% 6.3% 16.7% 10.0% 10.0% 7.3% Studies/analyses 0.0% 1.6% 6.7% 0.0% 6.3% 3.6% 0.0% 0.0% 5.4% 3.1% 0.0% 0.0% 4.3% 3.6% Convening/facilitating 14.3% 0.0% 0.0% 6.7% 0.0% 1.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regional integration 14.3% 4.8% 3.3% 0.0% 6.3% 0.0% 15.4% 9.1% 0.0% 0.0% 8.3% 0.0% 0.0% 0.0% Linkage to non-Bank expertise (i.e., 0.0% 0.0% 0.0% 6.7% 0.0% 1.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% South-South knowledge sharing) Other 14.3% 1.6% 0.0% 0.0% 0.0% 1.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.4% 0.0% When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Pakistan? 2nd Greatest Value Office of the Employee Consultant Bilateral/ Financial Independent Academia/ President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Financial resources 0.0% 14.3% 20.0% 6.7% 37.5% 8.4% 38.5% 9.1% 13.9% 12.5% 0.0% 20.0% 10.0% 12.7% Mobilizing third party financial resources 42.9% 6.3% 6.7% 20.0% 6.3% 13.3% 0.0% 18.2% 8.3% 15.6% 0.0% 0.0% 10.0% 18.2% Technical assistance 28.6% 25.4% 36.7% 20.0% 18.8% 16.9% 15.4% 9.1% 22.2% 28.1% 33.3% 50.0% 15.7% 16.4% Policy advice 0.0% 23.8% 6.7% 20.0% 6.3% 13.3% 15.4% 0.0% 19.4% 3.1% 8.3% 0.0% 10.0% 12.7% Donor coordination 14.3% 1.6% 3.3% 0.0% 12.5% 6.0% 0.0% 0.0% 0.0% 3.1% 0.0% 10.0% 4.3% 5.5% Data 0.0% 3.2% 0.0% 6.7% 0.0% 7.2% 0.0% 9.1% 11.1% 3.1% 8.3% 10.0% 10.0% 3.6% Training/capacity building 14.3% 7.9% 16.7% 6.7% 6.3% 16.9% 15.4% 18.2% 11.1% 12.5% 16.7% 0.0% 18.6% 21.8% Studies/analyses 0.0% 6.3% 0.0% 13.3% 12.5% 6.0% 15.4% 0.0% 5.6% 6.3% 8.3% 10.0% 11.4% 3.6% Convening/facilitating 0.0% 0.0% 6.7% 0.0% 0.0% 2.4% 0.0% 9.1% 0.0% 3.1% 0.0% 0.0% 4.3% 1.8% Regional integration 0.0% 4.8% 0.0% 6.7% 0.0% 6.0% 0.0% 0.0% 0.0% 9.4% 25.0% 0.0% 4.3% 1.8% Linkage to non-Bank expertise (i.e., 0.0% 4.8% 3.3% 0.0% 0.0% 2.4% 0.0% 18.2% 8.3% 3.1% 0.0% 0.0% 0.0% 1.8% South-South knowledge sharing) Other 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 1.4% 0.0% 69 The World Bank Pakistan Country Survey 2012 B. Overall Attitudes toward the World Bank (continued) Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Pakistan? (Choose no more than TWO) Office of the Employee Consultant Bilateral/ Financial Independent Academia/ Percentage of Respondents President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research (Responses Combined) Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Imposing technocratic solutions without 25.0% 18.2% 27.3% 15.4% 26.7% 34.1% 23.1% 8.3% 17.1% 28.6% 23.1% 36.4% 29.2% 31.6% regard to political realities Not exploring alternative policy options 12.5% 7.6% 12.1% 7.7% 20.0% 12.1% 0.0% 16.7% 19.5% 14.3% 0.0% 0.0% 9.7% 12.3% Too bureaucratic in its operational 25.0% 24.2% 18.2% 7.7% 6.7% 24.2% 23.1% 8.3% 14.6% 22.9% 15.4% 0.0% 20.8% 28.1% policies and procedures Staff too inaccessible 0.0% 7.6% 3.0% 15.4% 6.7% 6.6% 7.7% 8.3% 19.5% 14.3% 0.0% 0.0% 2.8% 1.8% Arrogant in its approach 12.5% 12.1% 9.1% 0.0% 13.3% 5.5% 0.0% 16.7% 4.9% 5.7% 7.7% 9.1% 4.2% 5.3% May not be practical 0.0% 6.1% 6.1% 38.5% 6.7% 8.8% 0.0% 16.7% 2.4% 0.0% 7.7% 18.2% 2.8% 7.0% Not be able to adapt to the country 37.5% 4.5% 12.1% 15.4% 20.0% 4.4% 23.1% 16.7% 17.1% 0.0% 15.4% 18.2% 6.9% 22.8% context Not client focused 0.0% 3.0% 3.0% 0.0% 6.7% 2.2% 0.0% 8.3% 0.0% 2.9% 7.7% 9.1% 6.9% 8.8% The credibility of its knowledge/data 0.0% 1.5% 3.0% 7.7% 0.0% 2.2% 7.7% 8.3% 4.9% 5.7% 7.7% 0.0% 2.8% 3.5% Not willing to honestly criticize policies 0.0% 15.2% 12.1% 15.4% 13.3% 9.9% 15.4% 8.3% 17.1% 22.9% 7.7% 9.1% 15.3% 10.5% and reform efforts in the country Too influenced by developed countries 37.5% 22.7% 18.2% 23.1% 26.7% 23.1% 7.7% 25.0% 22.0% 28.6% 38.5% 18.2% 23.6% 15.8% Not enough public disclosure of its work 0.0% 12.1% 6.1% 0.0% 0.0% 13.2% 7.7% 0.0% 7.3% 17.1% 15.4% 18.2% 9.7% 10.5% Not enough decentralization to the 0.0% 4.5% 6.1% 7.7% 13.3% 1.1% 7.7% 0.0% 4.9% 0.0% 0.0% 0.0% 1.4% 1.8% provinces World Bank processes too slow and 0.0% 12.1% 9.1% 7.7% 0.0% 8.8% 38.5% 25.0% 7.3% 5.7% 7.7% 9.1% 11.1% 7.0% complex Not aligned with country priorities 12.5% 10.6% 12.1% 7.7% 13.3% 25.3% 7.7% 8.3% 14.6% 17.1% 23.1% 18.2% 16.7% 17.5% Not aligned with other donors’ work 0.0% 3.0% 6.1% 0.0% 6.7% 0.0% 7.7% 0.0% 0.0% 0.0% 0.0% 0.0% 1.4% 0.0% Not collaborating enough with non-state 0.0% 1.5% 3.0% 0.0% 6.7% 7.7% 0.0% 8.3% 12.2% 2.9% 0.0% 27.3% 4.2% 7.0% actors Not adequately sensitive to 0.0% 16.7% 18.2% 30.8% 13.3% 8.8% 23.1% 16.7% 7.3% 8.6% 15.4% 9.1% 20.8% 8.8% political/social realities in Pakistan Other 12.5% 3.0% 3.0% 0.0% 0.0% 1.1% 0.0% 0.0% 2.4% 2.9% 0.0% 0.0% 1.4% 0.0% Which World Bank instruments do you believe are the MOST effective in reducing poverty in Pakistan? (Choose no more than TWO) Office of the Employee Consultant Bilateral/ Financial Independent Academia/ Percentage of Respondents President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research (Responses Combined) Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Investment lending 37.5% 47.8% 44.1% 43.8% 31.3% 41.8% 53.8% 50.0% 24.4% 40.0% 61.5% 36.4% 36.8% 31.7% Capacity development 25.0% 23.9% 38.2% 37.5% 25.0% 46.2% 38.5% 33.3% 48.8% 25.7% 53.8% 45.5% 40.8% 55.0% Policy based lending/ budget support to 0.0% 19.4% 23.5% 12.5% 25.0% 14.3% 23.1% 25.0% 7.3% 8.6% 23.1% 18.2% 13.2% 25.0% the Government Knowledge products/services 0.0% 9.0% 8.8% 43.8% 31.3% 14.3% 0.0% 25.0% 14.6% 8.6% 7.7% 9.1% 26.3% 20.0% Technical assistance 12.5% 41.8% 26.5% 25.0% 31.3% 36.3% 30.8% 8.3% 24.4% 25.7% 23.1% 0.0% 43.4% 21.7% Results-based lending 50.0% 23.9% 41.2% 25.0% 43.8% 23.1% 30.8% 25.0% 26.8% 45.7% 15.4% 63.6% 11.8% 25.0% Trust Fund management 12.5% 16.4% 2.9% 0.0% 6.3% 12.1% 23.1% 8.3% 2.4% 17.1% 0.0% 9.1% 6.6% 6.7% Other 25.0% 0.0% 5.9% 6.3% 0.0% 1.1% 0.0% 8.3% 4.9% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 0.0% 3.0% 0.0% 0.0% 0.0% 3.3% 0.0% 8.3% 22.0% 11.4% 0.0% 9.1% 9.2% 6.7% 70 The World Bank Pakistan Country Survey 2012 B. Overall Attitudes toward the World Bank (continued) Which World Bank instruments do you believe are the LEAST effective in reducing poverty in Pakistan? (Choose no more than TWO) Office of the Employee Consultant Bilateral/ Financial Independent Academia/ Percentage of Respondents President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research (Responses Combined) Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Investment lending 12.5% 21.5% 32.4% 18.8% 12.5% 24.2% 30.8% 16.7% 14.6% 17.1% 7.1% 27.3% 27.6% 27.6% Capacity development 25.0% 21.5% 17.6% 18.8% 43.8% 14.3% 7.7% 8.3% 14.6% 34.3% 28.6% 27.3% 17.1% 10.3% Policy based lending/ budget support to 75.0% 30.8% 52.9% 62.5% 31.3% 39.6% 30.8% 33.3% 36.6% 42.9% 35.7% 27.3% 35.5% 27.6% the Government Knowledge products/services 0.0% 30.8% 17.6% 12.5% 18.8% 20.9% 30.8% 25.0% 22.0% 17.1% 35.7% 18.2% 14.5% 24.1% Technical assistance 37.5% 15.4% 26.5% 25.0% 25.0% 23.1% 15.4% 25.0% 29.3% 20.0% 14.3% 9.1% 22.4% 29.3% Results-based lending 0.0% 10.8% 14.7% 6.3% 12.5% 14.3% 23.1% 33.3% 14.6% 8.6% 14.3% 27.3% 14.5% 24.1% Trust Fund management 0.0% 29.2% 26.5% 12.5% 31.3% 19.8% 53.8% 16.7% 19.5% 25.7% 7.1% 0.0% 23.7% 17.2% Other 0.0% 0.0% 0.0% 0.0% 6.3% 1.1% 0.0% 0.0% 7.3% 2.9% 0.0% 0.0% 0.0% 0.0% Don’t know 12.5% 13.8% 0.0% 18.8% 6.3% 17.6% 0.0% 8.3% 22.0% 11.4% 21.4% 27.3% 19.7% 12.1% (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO) Office of the Employee Consultant Bilateral/ Financial Independent Academia/ Percentage of Respondents President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research (Responses Combined) Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other NGOs 0.0% 16.4% 2.9% 37.5% 18.8% 18.5% 38.5% 16.7% 63.4% 5.9% 7.1% 9.1% 20.0% 17.2% Local Government 12.5% 35.8% 32.4% 62.5% 25.0% 30.4% 15.4% 33.3% 22.0% 35.3% 50.0% 27.3% 29.3% 37.9% Beneficiaries 25.0% 22.4% 8.8% 0.0% 31.3% 12.0% 0.0% 33.3% 12.2% 14.7% 28.6% 0.0% 18.7% 5.2% Private sector 62.5% 26.9% 32.4% 12.5% 56.3% 50.0% 53.8% 33.3% 22.0% 17.6% 21.4% 18.2% 28.0% 20.7% Community Based Organizations (CBOs) 12.5% 25.4% 29.4% 12.5% 0.0% 12.0% 0.0% 16.7% 34.1% 23.5% 21.4% 18.2% 13.3% 13.8% Donor community 0.0% 3.0% 8.8% 12.5% 12.5% 8.7% 7.7% 25.0% 0.0% 11.8% 0.0% 27.3% 5.3% 8.6% Foundations 0.0% 11.9% 11.8% 6.3% 0.0% 7.6% 7.7% 0.0% 4.9% 2.9% 14.3% 18.2% 4.0% 10.3% Academia/think tanks/research institutes 25.0% 34.3% 44.1% 25.0% 31.3% 28.3% 38.5% 25.0% 29.3% 35.3% 35.7% 36.4% 66.7% 43.1% Parliament 50.0% 9.0% 11.8% 0.0% 6.3% 6.5% 7.7% 8.3% 4.9% 8.8% 0.0% 9.1% 9.3% 13.8% Media 0.0% 7.5% 8.8% 18.8% 12.5% 9.8% 23.1% 8.3% 0.0% 32.4% 7.1% 27.3% 5.3% 15.5% Faith based organizations 0.0% 1.5% 2.9% 6.3% 0.0% 10.9% 7.7% 0.0% 7.3% 5.9% 0.0% 9.1% 0.0% 5.2% Other 0.0% 0.0% 2.9% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% 2.9% 7.1% 0.0% 0.0% 5.2% 71 The World Bank Pakistan Country Survey 2012 B. Overall Attitudes toward the World Bank (continued) To what extent do you agree with the following statements about the World Bank’s work in Pakistan, on a ten point scale? (1-Strongly disagree, 10-Strongly agree) *Significantly different between stakeholder groups To what extent is the World Bank an effective development partner in Pakistan in terms of…, on a ten point scale? (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups When World Bank assisted reform efforts fail or are slow to take place, which TWO of the following would you attribute this to? (Choose no more than TWO) Office of the Employee Consultant Bilateral/ Financial Independent Academia/ Percentage of Respondents President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research (Responses Combined) Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other The World Bank works too slowly 12.5% 10.4% 18.2% 37.5% 6.3% 20.7% 38.5% 16.7% 9.8% 20.0% 7.7% 27.3% 13.7% 14.3% The Government works inefficiently 37.5% 52.2% 45.5% 12.5% 37.5% 50.0% 69.2% 33.3% 46.3% 45.7% 46.2% 54.5% 42.5% 42.9% There is not an adequate level of 0.0% 17.9% 15.2% 31.3% 12.5% 22.8% 0.0% 16.7% 43.9% 25.7% 0.0% 27.3% 26.0% 26.8% citizen/civil society participation Poor donor coordination 0.0% 6.0% 3.0% 6.3% 6.3% 8.7% 7.7% 0.0% 0.0% 5.7% 15.4% 9.1% 4.1% 16.1% The World Bank does not do adequate 0.0% 11.9% 9.1% 12.5% 12.5% 14.1% 7.7% 25.0% 9.8% 8.6% 0.0% 9.1% 11.0% 8.9% follow through/follow-up Lack of/inadequate levels of capacity in 37.5% 28.4% 39.4% 37.5% 18.8% 19.6% 15.4% 50.0% 17.1% 14.3% 23.1% 36.4% 27.4% 19.6% Government Political pressures and obstacles 0.0% 28.4% 39.4% 25.0% 18.8% 28.3% 38.5% 33.3% 29.3% 25.7% 38.5% 27.3% 32.9% 30.4% Reforms are not well thought out in light 87.5% 19.4% 21.2% 18.8% 50.0% 17.4% 23.1% 16.7% 22.0% 34.3% 30.8% 9.1% 15.1% 12.5% of country challenges The World Bank is not sensitive enough 12.5% 19.4% 9.1% 12.5% 31.3% 16.3% 0.0% 8.3% 14.6% 17.1% 38.5% 0.0% 23.3% 23.2% to political/social realities on the ground Other 12.5% 0.0% 0.0% 0.0% 6.3% 1.1% 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 1.4% 0.0% 72 The World Bank Pakistan Country Survey 2012 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Pakistan, on a ten point scale? (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups To what extent do you agree with the following statements about the World Bank in Pakistan, on a ten point scale? (1-Strongly disagree, 10-Strongly agree) *Significantly different between stakeholder groups 73 The World Bank Pakistan Country Survey 2012 D. The World Bank’s Knowledge How frequently do you consult World Bank knowledge and research (e.g., data, analysis, reports) in the work you do? * Office of the Employee Consultant Bilateral/ Financial Independent Academia/ President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Weekly 12.5% 7.5% 2.9% 0.0% 20.0% 2.2% 0.0% 0.0% 4.9% 5.7% 0.0% 9.1% 0.0% 0.0% Monthly 12.5% 6.0% 17.6% 13.3% 26.7% 8.7% 15.4% 8.3% 19.5% 22.9% 21.4% 0.0% 11.8% 15.3% A few times a year 37.5% 41.8% 41.2% 20.0% 46.7% 26.1% 23.1% 41.7% 36.6% 40.0% 42.9% 9.1% 40.8% 23.7% Rarely 37.5% 29.9% 26.5% 26.7% 0.0% 45.7% 46.2% 50.0% 22.0% 28.6% 28.6% 63.6% 35.5% 42.4% Never 0.0% 14.9% 11.8% 40.0% 6.7% 17.4% 15.4% 0.0% 17.1% 2.9% 7.1% 18.2% 11.8% 18.6% *Significantly different between stakeholder groups When thinking about the development challenges in Pakistan, where do you believe it would be most valuable for the World Bank to focus its research and knowledge efforts in the next few years? (Choose no more than THREE) Office of the Employee Consultant Bilateral/ Financial Independent Academia/ Percentage of Respondents President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research (Responses Combined) Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Public sector reform 25.0% 16.7% 14.7% 6.3% 18.8% 14.3% 0.0% 0.0% 17.1% 17.1% 7.7% 9.1% 15.8% 11.9% Gender 0.0% 7.6% 5.9% 6.3% 12.5% 3.3% 7.7% 0.0% 9.8% 0.0% 0.0% 9.1% 6.6% 1.7% Education 37.5% 48.5% 55.9% 31.3% 43.8% 48.4% 84.6% 33.3% 51.2% 51.4% 61.5% 54.5% 64.5% 59.3% Domestic private sector development 12.5% 3.0% 8.8% 6.3% 6.3% 15.4% 7.7% 0.0% 4.9% 2.9% 0.0% 0.0% 9.2% 6.8% Foreign direct investment 25.0% 6.1% 2.9% 0.0% 12.5% 6.6% 0.0% 16.7% 2.4% 8.6% 0.0% 0.0% 6.6% 6.8% Water and sanitation 12.5% 3.0% 5.9% 0.0% 0.0% 5.5% 0.0% 16.7% 9.8% 0.0% 7.7% 0.0% 2.6% 5.1% Trade and exports 0.0% 6.1% 2.9% 31.3% 0.0% 12.1% 7.7% 0.0% 2.4% 2.9% 7.7% 0.0% 7.9% 3.4% Economic growth 50.0% 37.9% 26.5% 25.0% 18.8% 20.9% 30.8% 16.7% 19.5% 28.6% 38.5% 0.0% 19.7% 18.6% Energy 50.0% 56.1% 44.1% 50.0% 31.3% 38.5% 46.2% 33.3% 34.1% 62.9% 38.5% 54.5% 38.2% 44.1% Disaster management 12.5% 1.5% 2.9% 0.0% 6.3% 9.9% 0.0% 0.0% 4.9% 5.7% 7.7% 9.1% 3.9% 5.1% Monitoring and evaluation 0.0% 1.5% 0.0% 0.0% 12.5% 4.4% 0.0% 0.0% 0.0% 11.4% 0.0% 9.1% 5.3% 3.4% Governance 12.5% 30.3% 23.5% 0.0% 18.8% 12.1% 0.0% 16.7% 24.4% 17.1% 15.4% 9.1% 13.2% 8.5% Social protection 0.0% 0.0% 2.9% 0.0% 18.8% 2.2% 0.0% 0.0% 4.9% 2.9% 7.7% 0.0% 0.0% 3.4% Climate change 0.0% 0.0% 5.9% 0.0% 6.3% 2.2% 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 1.3% 3.4% Poverty reduction 0.0% 12.1% 14.7% 12.5% 6.3% 19.8% 15.4% 8.3% 19.5% 2.9% 30.8% 9.1% 7.9% 20.3% Law and justice 0.0% 4.5% 8.8% 6.3% 12.5% 6.6% 15.4% 0.0% 7.3% 8.6% 0.0% 9.1% 6.6% 0.0% Anti-corruption 0.0% 10.6% 8.8% 37.5% 12.5% 15.4% 15.4% 16.7% 14.6% 17.1% 0.0% 27.3% 9.2% 22.0% Financial markets 0.0% 1.5% 0.0% 0.0% 0.0% 1.1% 0.0% 0.0% 2.4% 5.7% 0.0% 9.1% 3.9% 3.4% Equality of opportunity 0.0% 0.0% 0.0% 0.0% 0.0% 3.3% 0.0% 8.3% 0.0% 5.7% 7.7% 0.0% 5.3% 1.7% Urban development 12.5% 3.0% 2.9% 0.0% 6.3% 3.3% 7.7% 0.0% 4.9% 0.0% 0.0% 9.1% 1.3% 3.4% Crime and violence 0.0% 6.1% 5.9% 6.3% 6.3% 3.3% 0.0% 8.3% 0.0% 0.0% 0.0% 9.1% 3.9% 0.0% Regional integration 0.0% 1.5% 2.9% 0.0% 6.3% 0.0% 7.7% 0.0% 2.4% 2.9% 7.7% 0.0% 0.0% 1.7% Information and communications 0.0% 1.5% 0.0% 6.3% 0.0% 1.1% 7.7% 8.3% 0.0% 0.0% 7.7% 0.0% 2.6% 1.7% technology Transport 12.5% 1.5% 2.9% 6.3% 6.3% 1.1% 0.0% 8.3% 0.0% 2.9% 0.0% 9.1% 7.9% 3.4% Agricultural development 0.0% 9.1% 5.9% 6.3% 6.3% 3.3% 0.0% 16.7% 7.3% 2.9% 7.7% 0.0% 6.6% 5.1% Natural resource management 0.0% 4.5% 5.9% 0.0% 0.0% 1.1% 0.0% 0.0% 2.4% 0.0% 0.0% 0.0% 5.3% 3.4% Public financial management 0.0% 3.0% 2.9% 0.0% 0.0% 2.2% 0.0% 8.3% 2.4% 2.9% 0.0% 9.1% 2.6% 3.4% Job creation/employment 12.5% 6.1% 0.0% 25.0% 12.5% 6.6% 0.0% 8.3% 4.9% 11.4% 7.7% 27.3% 13.2% 15.3% Health 0.0% 1.5% 11.8% 12.5% 0.0% 8.8% 30.8% 0.0% 17.1% 5.7% 15.4% 0.0% 5.3% 10.2% Rural development 0.0% 6.1% 0.0% 0.0% 0.0% 7.7% 0.0% 16.7% 12.2% 5.7% 0.0% 0.0% 5.3% 8.5% Global integration 12.5% 1.5% 2.9% 0.0% 0.0% 2.2% 0.0% 8.3% 2.4% 0.0% 0.0% 0.0% 0.0% 0.0% Food security 0.0% 3.0% 2.9% 0.0% 6.3% 2.2% 0.0% 0.0% 4.9% 0.0% 7.7% 9.1% 2.6% 1.7% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 7.7% 8.3% 2.4% 0.0% 0.0% 27.3% 2.6% 5.1% Regulatory framework 0.0% 3.0% 0.0% 0.0% 6.3% 2.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.6% 1.7% Basic infrastructure 12.5% 0.0% 11.8% 18.8% 6.3% 7.7% 7.7% 25.0% 4.9% 0.0% 15.4% 9.1% 3.9% 1.7% Communicable/non-communicable 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 0.0% 8.3% 2.4% 0.0% 0.0% 0.0% 0.0% 1.7% disease 74 The World Bank Pakistan Country Survey 2012 D. The World Bank’s Knowledge (continued) How effective do you believe the World Bank’s knowledge and research are at… in Pakistan? (1-Not effective at all, 10-Very effective) *Significantly different between stakeholder groups To what extent do you believe that the World Bank’s knowledge and research... in Pakistan? (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality; 1-Not effective at all, 10-Very effective; 1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 75 The World Bank Pakistan Country Survey 2012 E. Working with the World Bank To what extent do you agree/disagree with the following statements, on a ten point scale? (1-Strongly disagree, 10-Strongly agree) *Significantly different between stakeholder groups G. The Future Role of the World Bank in Pakistan (1-Not a significant role at all, 10-Very significant role) 76 The World Bank Pakistan Country Survey 2012 G. The Future Role of the World Bank in Pakistan (continued) Which of the following SHOULD the World Bank do to make itself of greater value in Pakistan? (Choose no more than TWO) Office of the Employee Consultant Bilateral/ Financial Independent Academia/ Percentage of Respondents President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research (Responses Combined) Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Improve the quality of its experts as 37.5% 39.4% 44.1% 25.0% 31.3% 41.3% 30.8% 45.5% 33.3% 41.2% 21.4% 27.3% 46.6% 27.1% related to Pakistan’s specific challenges Reduce the complexity of obtaining 87.5% 40.9% 32.4% 25.0% 18.8% 35.9% 38.5% 18.2% 38.5% 44.1% 42.9% 45.5% 28.8% 47.5% World Bank financing Focus primarily on advocacy issues 12.5% 6.1% 8.8% 0.0% 12.5% 13.0% 23.1% 27.3% 17.9% 5.9% 7.1% 9.1% 8.2% 15.3% Improve the competitiveness of its 25.0% 16.7% 17.6% 31.3% 0.0% 22.8% 7.7% 0.0% 10.3% 17.6% 7.1% 36.4% 8.2% 20.3% financing compared to markets Increase decentralization to the provinces 0.0% 16.7% 29.4% 0.0% 37.5% 14.1% 7.7% 9.1% 30.8% 20.6% 21.4% 27.3% 23.3% 20.3% Ensure greater selectivity in its work 0.0% 13.6% 14.7% 43.8% 25.0% 18.5% 7.7% 27.3% 10.3% 17.6% 35.7% 9.1% 17.8% 10.2% Provide more adequate data/knowledge/statistics/figures on 0.0% 13.6% 2.9% 0.0% 25.0% 9.8% 23.1% 18.2% 12.8% 26.5% 14.3% 9.1% 21.9% 20.3% Pakistan's economy Offer more innovative financial products 12.5% 22.7% 8.8% 18.8% 0.0% 12.0% 23.1% 9.1% 15.4% 17.6% 7.1% 9.1% 12.3% 10.2% Offer more innovative knowledge 0.0% 13.6% 20.6% 31.3% 37.5% 10.9% 15.4% 18.2% 10.3% 2.9% 14.3% 0.0% 17.8% 5.1% services Increase availability of Fee-Based services 12.5% 3.0% 14.7% 12.5% 6.3% 5.4% 7.7% 18.2% 0.0% 2.9% 0.0% 9.1% 5.5% 11.9% Work faster 0.0% 7.6% 8.8% 12.5% 6.3% 13.0% 15.4% 9.1% 15.4% 8.8% 7.1% 18.2% 4.1% 8.5% Other 12.5% 3.0% 0.0% 0.0% 0.0% 1.1% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 2.7% 3.4% G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Pakistan? (Choose no more than TWO) Office of the Employee Consultant Bilateral/ Financial Independent Academia/ Percentage of Respondents President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research (Responses Combined) Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Local newspapers 75.0% 77.9% 75.0% 56.3% 75.0% 71.4% 84.6% 66.7% 70.0% 68.6% 78.6% 54.5% 61.1% 72.9% International newspapers 37.5% 11.8% 6.3% 37.5% 6.3% 12.1% 23.1% 0.0% 7.5% 5.7% 14.3% 18.2% 9.7% 8.5% Local radio 0.0% 1.5% 0.0% 0.0% 0.0% 1.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.8% 1.7% International radio 0.0% 1.5% 0.0% 0.0% 0.0% 1.1% 0.0% 0.0% 0.0% 2.9% 0.0% 0.0% 0.0% 3.4% Local television 37.5% 33.8% 40.6% 37.5% 25.0% 42.9% 7.7% 50.0% 30.0% 31.4% 42.9% 36.4% 31.9% 45.8% International television 0.0% 10.3% 6.3% 6.3% 6.3% 6.6% 15.4% 8.3% 7.5% 8.6% 7.1% 9.1% 12.5% 11.9% Periodicals 37.5% 17.6% 12.5% 0.0% 12.5% 11.0% 7.7% 8.3% 17.5% 8.6% 7.1% 27.3% 11.1% 6.8% Internet 0.0% 30.9% 46.9% 37.5% 56.3% 36.3% 38.5% 25.0% 55.0% 34.3% 28.6% 27.3% 44.4% 35.6% Social media (Facebook, Twitter, 12.5% 2.9% 9.4% 6.3% 6.3% 11.0% 23.1% 8.3% 5.0% 20.0% 0.0% 0.0% 16.7% 3.4% YouTube) Blogs 0.0% 1.5% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 2.9% 0.0% 9.1% 4.2% 0.0% Mobile phones 0.0% 1.5% 3.1% 0.0% 0.0% 3.3% 0.0% 16.7% 5.0% 2.9% 0.0% 9.1% 0.0% 3.4% Instant messaging 0.0% 0.0% 0.0% 0.0% 0.0% 1.1% 0.0% 16.7% 0.0% 0.0% 7.1% 9.1% 1.4% 0.0% Other 0.0% 5.9% 0.0% 0.0% 12.5% 1.1% 0.0% 8.3% 2.5% 8.6% 7.1% 9.1% 2.8% 8.5% 77 The World Bank Pakistan Country Survey 2012 G. Communication and Information Sharing (continued) How would you prefer to receive information from the World Bank? (Choose no more than TWO) Office of the Employee Consultant Bilateral/ Financial Independent Academia/ Percentage of Respondents President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research (Responses Combined) Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other World Bank website 37.5% 44.6% 51.5% 60.0% 62.5% 41.8% 69.2% 54.5% 50.0% 34.3% 69.2% 30.0% 50.7% 31.0% Direct contact with World Bank (i.e., face 50.0% 23.1% 9.1% 0.0% 18.8% 8.8% 7.7% 18.2% 15.8% 14.3% 0.0% 10.0% 8.2% 17.2% to face meetings/discussions) e-Newsletters 12.5% 26.2% 24.2% 33.3% 43.8% 33.0% 23.1% 27.3% 23.7% 31.4% 30.8% 40.0% 43.8% 27.6% Instant messaging 0.0% 4.6% 6.1% 6.7% 0.0% 1.1% 0.0% 9.1% 5.3% 14.3% 0.0% 20.0% 4.1% 3.4% World Bank 62.5% 26.2% 39.4% 6.7% 12.5% 18.7% 0.0% 27.3% 18.4% 28.6% 38.5% 0.0% 8.2% 25.9% seminars/workshops/conferences World Bank Public Information Center 0.0% 4.6% 3.0% 6.7% 6.3% 3.3% 7.7% 0.0% 13.2% 2.9% 0.0% 0.0% 5.5% 3.4% World Bank publications and other 25.0% 38.5% 30.3% 26.7% 37.5% 25.3% 53.8% 9.1% 39.5% 28.6% 30.8% 40.0% 34.2% 22.4% written materials Mobile phones 0.0% 4.6% 12.1% 13.3% 6.3% 19.8% 7.7% 18.2% 10.5% 8.6% 15.4% 30.0% 4.1% 15.5% Social media (Facebook, Twitter, 12.5% 7.7% 9.1% 6.7% 6.3% 19.8% 23.1% 18.2% 13.2% 20.0% 15.4% 0.0% 24.7% 17.2% YouTube) Blogs 0.0% 1.5% 6.1% 0.0% 0.0% 7.7% 7.7% 9.1% 0.0% 2.9% 0.0% 0.0% 6.8% 1.7% Other 0.0% 1.5% 6.1% 20.0% 0.0% 4.4% 0.0% 9.1% 2.6% 2.9% 0.0% 20.0% 2.7% 19.0% Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions?* Office of the Employee Consultant Bilateral/ Financial Independent Academia/ President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Yes 62.5% 39.1% 40.6% 31.3% 31.3% 21.8% 61.5% 27.3% 28.9% 29.4% 15.4% 54.5% 29.6% 22.8% No 37.5% 60.9% 59.4% 68.8% 68.8% 78.2% 38.5% 72.7% 71.1% 70.6% 84.6% 45.5% 70.4% 77.2% *Significantly different between stakeholder groups Have you requested information from the World Bank on its activities in the past year?* Office of the Employee Consultant Bilateral/ Financial Independent Academia/ President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Yes 14.3% 27.4% 15.2% 40.0% 40.0% 19.3% 53.8% 45.5% 8.1% 27.3% 8.3% 36.4% 24.0% 20.7% No 85.7% 72.6% 84.8% 60.0% 60.0% 80.7% 46.2% 54.5% 91.9% 72.7% 91.7% 63.6% 76.0% 79.3% *Significantly different between stakeholder groups Were you able to obtain this information? Office of the Employee Consultant Bilateral/ Financial Independent Academia/ President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Yes 100.0% 83.3% 80.0% 50.0% 66.7% 88.2% 100.0% 100.0% 66.7% 88.9% 100.0% 100% 82.4% 66.7% No 0.0% 16.7% 20.0% 50.0% 33.3% 11.8% 0.0% 0.0% 33.3% 11.1% 0.0% 0.0% 17.6% 33.3% Do you have access to the Internet? Office of the Employee Consultant Bilateral/ Financial Independent Academia/ President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Yes 100.0% 90.6% 93.8% 100.0% 100.0% 89.7% 100.0% 90.9% 97.4% 93.9% 100.0% 81.8% 97.3% 96.6% No 0.0% 9.4% 6.3% 0.0% 0.0% 10.3% 0.0% 9.1% 2.6% 6.1% 0.0% 18.2% 2.7% 3.4% 78 The World Bank Pakistan Country Survey 2012 G. Communication and Information Sharing (continued) Do you use/have used the World Bank website?* Office of the Employee Consultant Bilateral/ Financial Independent Academia/ President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Yes 57.1% 70.8% 69.7% 56.3% 93.3% 48.9% 76.9% 63.6% 86.8% 76.5% 64.3% 81.8% 77.0% 49.1% No 42.9% 29.2% 30.3% 43.8% 6.7% 51.1% 23.1% 36.4% 13.2% 23.5% 35.7% 18.2% 23.0% 50.9% *Significantly different between stakeholder groups Which do you primarily use? Office of the Employee Consultant Bilateral/ Financial Independent Academia/ President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other The World Bank's country website 75.0% 54.3% 66.7% 60.0% 53.8% 58.8% 50.0% 44.4% 65.5% 57.1% 45.5% 66.7% 46.4% 69.7% The World Bank's main website 25.0% 45.7% 33.3% 40.0% 46.2% 41.2% 50.0% 55.6% 34.5% 42.9% 54.5% 33.3% 53.6% 30.3% Please rate how much you agree with the following statements, on a ten point scale. (1-Strongly disagree, 10-Strongly agree) *Significantly different between stakeholder groups H. Background Information Currently, do you professionally collaborate/work with the World Bank in your country? Office of the Employee Consultant Bilateral/ Financial Independent Academia/ President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Yes 50.0% 40.6% 55.9% 0.0% 73.3% 9.2% 23.1% 0.0% 27.5% 14.3% 35.7% 20.0% 11.4% 20.3% No 50.0% 59.4% 44.1% 100.0% 26.7% 90.8% 76.9% 100.0% 72.5% 85.7% 64.3% 80.0% 88.6% 79.7% Which of the following describes most of your exposure to the World Bank in Pakistan? (Choose no more than TWO) Office of the Employee Consultant Bilateral/ Financial Independent Academia/ President/ Prime of a on Bank Local Multilateral Private Private Sector/ NGO/ Government Trade Research Percentage of Respondents Minister/ Minister Ministry Project/PMU Government Agency Sector Foundation Private Bank CBO Media Institution Union Institute Other Observer 50.0% 33.9% 24.2% 71.4% 12.5% 68.8% 83.3% 50.0% 43.6% 48.6% 42.9% 63.6% 54.2% 63.2% Use World Bank reports/data 25.0% 25.8% 39.4% 14.3% 37.5% 26.3% 33.3% 75.0% 35.9% 42.9% 21.4% 36.4% 34.7% 22.8% Engage in World Bank related/sponsored 50.0% 30.6% 36.4% 0.0% 12.5% 13.8% 8.3% 8.3% 28.2% 14.3% 28.6% 9.1% 9.7% 8.8% events/activities Collaborate as part of my professional 12.5% 37.1% 42.4% 28.6% 62.5% 13.8% 8.3% 0.0% 30.8% 25.7% 28.6% 36.4% 8.3% 24.6% duties Use World Bank website for information, 12.5% 21.0% 24.2% 50.0% 50.0% 35.0% 25.0% 66.7% 30.8% 42.9% 14.3% 36.4% 62.5% 28.1% data, research, etc. 79 The World Bank Pakistan Country Survey 2012 Appendix C: Responses to All Questions by Year 1 FY ’05 Response Number = 351  FY ’12 Response Number = 312 A. General Issues facing Pakistan In general, would you say that Pakistan is headed in...?* Percentage of Respondents FY 2005 FY 2012 The right direction 72.7% 14.3% The wrong direction 18.0% 73.4% Not sure 9.3% 12.3% *Significantly different between FY12 and FY05 country surveys B. Overall Attitudes toward the World Bank (1-Not familiar at all, 10-Extremely familiar; 1-Not effective at all, 10-Very effective) *Significantly different between FY12 and FY05 country surveys. To what extent do you agree with the following statements about the World Bank’s work in Pakistan, on a ten point scale? (1-Strongly disagree, 10-Strongly agree) *Significantly different between FY12 and FY05 country surveys. To what extent is the World Bank an effective development partner in Pakistan in terms of…, on a ten point scale? (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY12 and FY05 country surveys. 1 Only those questions that were asked in the FY ’05 and FY ’12 country surveys, with similar response scales/options, are presented. 80 The World Bank Pakistan Country Survey 2012 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Lao PDR, on a ten point scale? (1-Not effective at all, 10-Very effective) *Significantly different between FY12 and FY05 country surveys. D. The World Bank’s Knowledge To what extent do you believe that the World Bank’s knowledge and research... in Pakistan? (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY12 and FY05 country surveys. E. Working with the World Bank To what extent do you agree/disagree with the following statements, on a ten point scale? (1-Strongly disagree, 10-Strongly agree) *Significantly different between FY12 and FY05 country surveys. 81 The World Bank Pakistan Country Survey 2012 G. Communication and Information Sharing Do you use/have used the World Bank website?* Percentage of Respondents FY 2005 FY 2012 Yes 42.0% 67.3% No 58.0% 32.7% *Significantly different between FY12 and FY05 country surveys Which do you primarily use?* Percentage of Respondents FY 2005 FY 2012 The World Bank's country website 38.7% 56.8% The World Bank's main website 61.3% 43.2% *Significantly different between FY12 and FY05 country surveys 82 The World Bank Pakistan Country Survey 2012 Appendix D: Indicator Questions as a Function of Exposure to the Bank H3. Currently, do you H4. Which of the following describes most of your exposure to the World Bank in Pakistan (Choose no more than TWO) professionally collaborate/ work with the World Bank? Observer Use WB reports/data Engage in WB activities Collaborate Use WB website Indicator Question No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean Overall, please rate your impression of the 5.55 5.77 5.65 5.55 5.57 5.65 5.57 5.74 5.66 5.42 5.50 5.76 World Bank’s effectiveness in Pakistan. The World Bank’s financial instruments 4.78 5.22 5.09 4.75 4.87 5.01 4.93 4.88 4.83 5.18 4.79 5.13 meet the needs of Pakistan The World Bank meets Pakistan’s needs for 4.95 5.15 5.05 5.00 4.94 5.19 5.07 4.82 5.04 4.98 4.91 5.22 knowledge services Overall the World Bank currently plays a 5.00 5.67 5.34 4.98 5.12 5.24 5.11 5.40 5.08 5.42 5.11 5.25 relevant role in development in Pakistan The World Bank’s work is aligned with what I consider the development priorities 4.82 5.35 5.01 4.86 4.96 4.89 4.94 4.89 4.83 5.26 4.81 5.14 for Pakistan Responsiveness 5.24 5.74 5.48 5.24 5.30 5.47 5.29 5.68 5.28 5.60 5.41 5.27 Openness (sharing data and other 5.22 6.00 5.48 5.34 5.35 5.51 5.34 5.74 5.27 5.86 5.52 5.23 information) Collaboration with groups outside of the 5.48 5.77 5.70 5.45 5.62 5.47 5.48 5.97 5.50 5.79 5.55 5.60 Government Collaboration with the Government 6.09 7.02 6.68 6.04 6.34 6.37 6.24 6.87 6.17 6.92 6.42 6.22 Collaboration with other donors 5.62 6.92 6.34 5.63 6.01 5.92 5.86 6.53 5.80 6.54 6.04 5.88 To what extent does the World Bank’s work help to achieve development results in 5.19 5.50 5.27 5.25 5.23 5.31 5.24 5.34 5.30 5.14 5.21 5.34 Pakistan? Are adaptable to Pakistan's specific development challenges and country 4.83 5.21 5.03 4.79 4.80 5.13 4.87 5.11 4.92 4.87 4.80 5.08 circumstances Overall, how significant a contribution do you believe the World Bank’s knowledge 5.77 5.87 5.84 5.75 5.70 5.98 5.80 5.77 5.82 5.73 5.66 6.02 and research make to development results in your country? Overall, how would you rate the technical quality of the World Bank’s 6.40 6.99 6.67 6.45 6.49 6.72 6.53 6.72 6.53 6.67 6.54 6.61 knowledge/research? Where country systems are adequate, the World Bank makes appropriate use of 5.57 6.28 5.92 5.62 5.80 5.71 5.72 5.97 5.66 6.09 5.71 5.86 them Yellow highlight indicates significant difference between Yes and No mean. 83 The World Bank Pakistan Country Survey 2012 Appendix E: Pakistan FY 2012 Questionnaire World Bank Country Survey FY12 – Pakistan The World Bank is interested in gauging the views of clients and partners who are either involved in development in Pakistan or who observe activities related to social and economic development. The following survey is meant to give the World Bank’s team that works in Pakistan, greater insight into how the Bank’s work is perceived. This is one tool the World Bank uses to assess the views of its critical stakeholders. With this understanding, the World Bank hopes to develop more effective strategies, outreach and programs that support development in Pakistan. The World Bank commissioned an independent firm to oversee the logistics of this effort in Pakistan. This ensures anonymity and confidentiality. We hope you’ll be candid. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING PAKISTAN A1. In general would you say that Pakistan is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 84 The World Bank Pakistan Country Survey 2012 SECTION A: GENERAL ISSUES A2. When considering development priorities, which ONE development priority below is the most important in Pakistan? Which ONE is the second most important priority? Which ONE is the third most important priority? FIRST priority SECOND priority THIRD priority Choose only ONE for each column (Choose only ONE) (Choose only ONE) (Choose only ONE) 1 Rural development    2 Education    Social protection (e.g., pensions, targeted social 3    assistance) 4 Transport (e.g., roads, bridges, transportation)    5 Poverty reduction    6 Public sector reform    7 Regional integration    8 Gender    9 Domestic private sector development    10 Foreign direct investment    11 Water and sanitation    12 Anti-corruption    13 Monitoring and evaluation    Public financial management (e.g., public expenditure, 14    fiscal system reform, accounting, auditing) 15 Job creation/employment    16 Governance (i.e., government effectiveness)    17 Financial markets    18 Urban development    19 Environmental sustainability    20 Equality of opportunity (i.e., equity)    21 Health    22 Energy    23 Food security    24 Climate change (e.g., mitigation, adaptation)    25 Agricultural development    26 Trade and exports    27 Crime and violence    28 Economic growth    29 Law and justice (e.g., judicial system)    30 Regulatory framework    31 Communicable/non-communicable diseases    32 Basic infrastructure    33 Natural resource management (e.g., oil, gas, mining)    34 Global integration    35 Disaster management    36 Information and communications technology    85 The World Bank Pakistan Country Survey 2012 SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Pakistan? (Choose no more than THREE) 1 Water and sanitation 2 Equality of opportunity (i.e., equity) 3 Economic growth 4 Climate change (e.g., mitigation, adaptation) 5 Disaster management 6 Regional integration 7 Gender 8 Rural development 9 Urban development 10 Education 11 Regulatory framework 12 Basic infrastructure 13 Social protection (e.g., pensions, targeted social assistance) 14 Law and justice (e.g., judicial system) 15 Transport (e.g., roads, bridges, transportation) 16 Crime and violence 17 Communicable/non-communicable diseases 18 Information and communications technology 19 Anti corruption 20 Domestic private sector development 21 Foreign direct investment 22 Global integration 23 Energy 24 Public sector reform 25 Monitoring and evaluation 26 Governance (i.e., government effectiveness) 27 Natural resource management (e.g., oil, gas, mining) 28 Environmental sustainability 29 Health 30 Public financial management (e.g., public expenditure, fiscal system reform, accounting, auditing) 31 Agricultural development 32 Job creation/employment 33 Financial markets 34 Trade and exports 35 Food security 86 The World Bank Pakistan Country Survey 2012 SECTION A: GENERAL ISSUES A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Pakistan? (Choose no more than THREE) 1 Energy 2 Equality of opportunity (i.e., equity) 3 Social protection (e.g., pensions, targeted social assistance) 4 Global integration 5 Climate change (e.g., mitigation, adaptation) 6 Anti corruption 7 Disaster management 8 Rural development 9 Foreign direct investment 10 Urban development 11 Water and sanitation 12 Education 13 Information and communications technology 14 Regulatory framework 15 Communicable/non-communicable diseases 16 Trade and exports 17 Public sector reform 18 Regional integration 19 Domestic private sector development 20 Job creation/employment 21 Agricultural development 22 Food security 23 Governance (i.e., government effectiveness) 24 Transport (e.g., roads, bridges, transportation) 25 Monitoring and evaluation 26 Gender 27 Natural resource management (e.g., oil, gas, mining) 28 Environmental sustainability 29 Health 30 Basic infrastructure 31 Law and justice (e.g., judicial system) 32 Crime and violence 33 Public financial management (e.g., public expenditure, fiscal system reform, accounting, auditing) 34 Financial markets 87 The World Bank Pakistan Country Survey 2012 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B1. How familiar are you with the work of the World Bank in Pakistan, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank’s effectiveness in Pakistan, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  Not effective at all Very effective Don't know B3. To what extent do you believe the World Bank's staff is well prepared (e.g., skills and knowledge) to help Pakistan solve its most complicated development challenges, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 88 The World Bank Pakistan Country Survey 2012 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B4. When thinking about how the World Bank can have the most impact on development results in Pakistan, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Pakistan? (Choose no more than THREE) 1 Rural development 2 Education 3 Social protection (e.g., pensions, targeted social assistance) 4 Governance (i.e., government effectiveness) 5 Transport (e.g., roads, bridges, transportation) 6 Poverty reduction 7 Public sector reform 8 Regional integration 9 Gender 10 Crime and violence 11 Domestic private sector development 12 Foreign direct investment 13 Water and sanitation 14 Energy 15 Monitoring and evaluation 16 Public financial management (e.g., public expenditure, fiscal system reform, accounting, auditing) 17 Job creation/employment 18 Financial markets 19 Urban development 20 Environmental sustainability 21 Equality of opportunity (i.e., equity) 22 Health 23 Global integration 24 Food security 25 Climate change (e.g., mitigation, adaptation) 26 Agricultural development 27 Trade and exports 28 Economic growth 29 Law and justice (e.g., judicial system) 30 Regulatory framework 31 Communicable/non-communicable diseases 32 Basic infrastructure 33 Natural resource management (e.g., oil, gas, mining) 34 Anti corruption 35 Information and communications technology 36 Disaster management 89 The World Bank Pakistan Country Survey 2012 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B5. When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Pakistan? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Financial resources   2 Mobilizing third party financial resources   3 Technical assistance   4 Policy advice   5 Donor coordination   6 Data   7 Training/capacity building   8 Studies/analyses   9 Convening/facilitating   10 Regional integration   Linkage to non-Bank expertise (i.e., South-South 11   knowledge sharing) 12 Other (please specify):_______________________   B6. Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Pakistan? (Choose no more than TWO) 1 Imposing technocratic solutions without regard to political realities 2 Not exploring alternative policy options 3 Too bureaucratic in its operational policies and procedures 4 Staff too inaccessible 5 Arrogant in its approach 6 May not be practical 7 Not be able to adapt to the country context 8 Not client focused 9 The credibility of its knowledge/data 10 Not willing to honestly criticize policies and reform efforts in the country 11 Too influenced by developed countries 12 Not enough public disclosure of its work 13 Not enough decentralization to the provinces 14 World Bank processes too slow and complex 15 Not aligned with country priorities 16 Not aligned with other donors’ work 17 Not collaborating enough with non-state actors 18 Not adequately sensitive to political/social realities in Pakistan 19 Other (please specify): __________________________________________________ 90 The World Bank Pakistan Country Survey 2012 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B7. Which World Bank instruments do you believe are the MOST effective in reducing poverty in Pakistan? (Choose no more than TWO) 1 Investment lending (financing specific projects) 2 Capacity development 3 Policy based lending / Budget support to the Government 4 Knowledge products/services (analytical work, studies, surveys, etc.) 5 Technical assistance (advice, best practice, international experience, etc.) 6 Results-based lending 7 Trust Fund management 8 Other (please specify): __________________________________________________ 9 Don’t know B8. Which World Bank instruments do you believe are LEAST effective in helping to reduce poverty in Pakistan? (Choose no more than TWO) 1 Investment lending (financing specific projects) 2 Capacity development 3 Policy based lending / Budget support to the Government 4 Knowledge products/services (analytical work, studies, surveys, etc.) 5 Technical assistance (advice, best practice, international experience, etc.) 6 Results-based lending 7 Trust Fund management 8 Other (please specify): __________________________________________________ 9 Don’t know B9. To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to “global public goods” (e.g., climate change, communicable diseases, international financial systems, trade, etc.), on a ten point scale? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree 91 The World Bank Pakistan Country Survey 2012 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B10. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 1 NGOs 2 Local Government 3 Beneficiaries 4 Private sector 5 Community Based Organizations (CBOs) 6 Donor community 7 Foundations 8 Academia/think tanks/research institutes 9 Parliament 10 Media 11 Faith based organizations 12 Other (please specify): __________________________ To what extent do you agree with the following statements about the World Bank’s work in Pakistan, on a ten point scale? Strongly Strongly Don't disagree agree know Overall the World Bank currently plays a relevant B11 1 2 3 4 5 6 7 8 9 10  role in development in Pakistan The World Bank’s work is aligned with what I B12 1 2 3 4 5 6 7 8 9 10  consider the development priorities for this country The World Bank supports programs and strategies B13 1 2 3 4 5 6 7 8 9 10  that are realistic for Pakistan The World Bank treats clients and stakeholders in B14 1 2 3 4 5 6 7 8 9 10  Pakistan with respect PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 92 The World Bank Pakistan Country Survey 2012 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK To what extent is the World Bank an effective development partner in Pakistan, in terms of each of the following? To no To a very Don't degree at significant know all degree B15 Responsiveness 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the World Bank’s products B16 1 2 3 4 5 6 7 8 9 10  and services) Flexibility (in terms of changing country B17 1 2 3 4 5 6 7 8 9 10  circumstances) B18 Being inclusive 1 2 3 4 5 6 7 8 9 10  B19 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B20 Staff accessibility 1 2 3 4 5 6 7 8 9 10  B21 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Collaboration with groups outside of the B22 1 2 3 4 5 6 7 8 9 10  Government (e.g., NGOs, academia, private sector) B23 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  B24 Collaboration with other donors 1 2 3 4 5 6 7 8 9 10  B25 Follow through over time 1 2 3 4 5 6 7 8 9 10  B26. When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The World Bank works too slowly 2 The Government works inefficiently 3 There is not an adequate level of citizen/civil society participation 4 Poor donor coordination 5 The World Bank does not do adequate follow through/follow-up 6 Lack of/inadequate levels of capacity in Government 7 Political pressures and obstacles 8 Reforms are not well thought out in light of country challenges 9 The World Bank is not sensitive enough to political/social realities on the ground 10 Other (please specify): ________________________________________ 93 The World Bank Pakistan Country Survey 2012 SECTION C: WORLD BANK EFFECTIVENESS AND RESULTS How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Pakistan, on a ten point scale? Not effective Very Don't at all effective know C1 Anti corruption 1 2 3 4 5 6 7 8 9 10  C2 Information and communications technology 1 2 3 4 5 6 7 8 9 10  C3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  C4 Crime and violence 1 2 3 4 5 6 7 8 9 10  C5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  C6 Urban development 1 2 3 4 5 6 7 8 9 10  C7 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  C8 Regulatory framework 1 2 3 4 5 6 7 8 9 10  C9 Basic infrastructure 1 2 3 4 5 6 7 8 9 10  C10 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  C11 Poverty reduction 1 2 3 4 5 6 7 8 9 10  C12 Gender 1 2 3 4 5 6 7 8 9 10  C13 Domestic private sector development 1 2 3 4 5 6 7 8 9 10  C14 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  C15 Water and sanitation 1 2 3 4 5 6 7 8 9 10  C16 Trade and exports 1 2 3 4 5 6 7 8 9 10  C17 Economic growth 1 2 3 4 5 6 7 8 9 10  C18 Energy 1 2 3 4 5 6 7 8 9 10  C19 Disaster management 1 2 3 4 5 6 7 8 9 10  C20 Monitoring and evaluation 1 2 3 4 5 6 7 8 9 10  Public financial management (e.g., public C21 expenditure, fiscal system reform, accounting, 1 2 3 4 5 6 7 8 9 10  auditing) C22 Job creation/employment 1 2 3 4 5 6 7 8 9 10  C23 Financial markets 1 2 3 4 5 6 7 8 9 10  C24 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  C25 Health 1 2 3 4 5 6 7 8 9 10  C26 Rural development 1 2 3 4 5 6 7 8 9 10  C27 Global integration 1 2 3 4 5 6 7 8 9 10  C28 Governance (i.e., government effectiveness) 1 2 3 4 5 6 7 8 9 10  C29 Food security 1 2 3 4 5 6 7 8 9 10  C30 Education 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social C31 1 2 3 4 5 6 7 8 9 10  assistance) C32 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  C33 Public sector reform 1 2 3 4 5 6 7 8 9 10  C34 Regional integration 1 2 3 4 5 6 7 8 9 10  C35 Agricultural development 1 2 3 4 5 6 7 8 9 10  C36 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  94 The World Bank Pakistan Country Survey 2012 SECTION C: WORLD BANK EFFECTIVENESS AND RESULTS C37. To what extent does the World Bank’s work help to achieve development results in Pakistan, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank in Pakistan, on a ten point scale? Strongly Strongly Don't disagree agree know The World Bank's financial instruments (i.e., investment lending, Development Policy C38 1 2 3 4 5 6 7 8 9 10  Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Pakistan The World Bank meets Pakistan’s needs for C39 knowledge services (e.g., research, analysis, 1 2 3 4 5 6 7 8 9 10  data, technical assistance) 95 The World Bank Pakistan Country Survey 2012 SECTION D: THE WORLD BANK’S KNOWLEDGE D1. How frequently do you consult World Bank knowledge and research (e.g., data, analysis, reports) in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 96 The World Bank Pakistan Country Survey 2012 SECTION D: THE WORLD BANK’S KNOWLEDGE D2. When thinking about the development challenges in Pakistan, where do you believe it would be most valuable for the World Bank to focus its research and knowledge efforts in the next few years? (Choose no more than THREE) 1 Public sector reform 2 Gender 3 Education 4 Domestic private sector development 5 Foreign direct investment 6 Water and sanitation 7 Trade and exports 8 Economic growth 9 Energy 10 Disaster management 11 Monitoring and evaluation 12 Governance (i.e., government effectiveness) 13 Social protection (e.g., pensions, targeted social assistance) 14 Climate change (e.g., mitigation, adaptation) 15 Poverty reduction 16 Law and justice (e.g., judicial system) 17 Anti corruption 18 Financial markets 19 Equality of opportunity (i.e., equity) 20 Urban development 21 Crime and violence 22 Regional integration 23 Information and communications technology 24 Transport (e.g., roads, bridges, transportation) 25 Agricultural development 26 Natural resource management (e.g., oil, gas, mining) 27 Public financial management (e.g., public expenditure, fiscal system reform, accounting, auditing) 28 Job creation/employment 29 Health 30 Rural development 31 Global integration 32 Food security 33 Environmental sustainability 34 Regulatory framework 35 Basic infrastructure 36 Communicable/non-communicable diseases 97 The World Bank Pakistan Country Survey 2012 SECTION D: THE WORLD BANK’S KNOWLEDGE How effective do you believe the World Bank's knowledge and research are at … in Pakistan? Not Very Don't effective effective know at all D3 Raising your awareness of the particular topic 1 2 3 4 5 6 7 8 9 10  D4 Stimulating public debate/dialogue 1 2 3 4 5 6 7 8 9 10  D5 Enhancing your knowledge and/or skills 1 2 3 4 5 6 7 8 9 10  D6 Contributing to good policy making 1 2 3 4 5 6 7 8 9 10  Providing support for program D7 1 2 3 4 5 6 7 8 9 10  implementation To what extent do you believe that the World Bank's knowledge and research … in Pakistan? To no To a very Don't degree at significant know all degree D8 Are timely 1 2 3 4 5 6 7 8 9 10  Include appropriate level of stakeholder D9 1 2 3 4 5 6 7 8 9 10  involvement during preparation Are relevant to Pakistan’s development D10 1 2 3 4 5 6 7 8 9 10  priorities D11 Provide feasible recommendations 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D12 1 2 3 4 5 6 7 8 9 10  understand) A source of relevant information on global D13 1 2 3 4 5 6 7 8 9 10  good practices D14 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D15 Are appropriately translated 1 2 3 4 5 6 7 8 9 10  Are adaptable to Pakistan’s specific D16 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D17. Overall, how significant a contribution do you believe the World Bank's knowledge and research make to development results in your country, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  Not significant at all Very significant Don't know 98 The World Bank Pakistan Country Survey 2012 SECTION D: THE WORLD BANK’S KNOWLEDGE D18. Overall, how would you rate the technical quality of the World Bank's knowledge/research, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  Very low Very high technical Don't know technical quality quality D19. Overall, how effective is the World Bank at providing linkage to non-Bank expertise (i.e., South-South knowledge sharing, etc.)? 1 2 3 4 5 6 7 8 9 10  Not effective at all Very effective Don't know D20. To what extent do you believe that Pakistan received value for money from the World Bank’s products/services that were paid for on a fee for service basis? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree 99 The World Bank Pakistan Country Survey 2012 SECTION E: WORKING WITH THE WORLD BANK To what extent do you agree/disagree with the following statements, on a ten point scale? Strongly Strongly Don't disagree agree know E1 The World Bank disburses funds promptly 1 2 3 4 5 6 7 8 9 10  The World Bank effectively monitors and E2 evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank's approvals and reviews are E3 1 2 3 4 5 6 7 8 9 10  done in a timely fashion The World Bank's “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank imposes reasonable E5 1 2 3 4 5 6 7 8 9 10  conditions on its lending Working with the World Bank increases E6 1 2 3 4 5 6 7 8 9 10  Pakistan’s institutional capacity The World Bank ensures consistency and E7 1 2 3 4 5 6 7 8 9 10  continuity through staff changes The World Bank's teams and visits are well E8 1 2 3 4 5 6 7 8 9 10  coordinated Where country systems (e.g., procurement, financial management, etc.) are adequate, E9 1 2 3 4 5 6 7 8 9 10  the World Bank makes appropriate use of them The World Bank provides effective E10 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) The World Bank's implementation support is E11 1 2 3 4 5 6 7 8 9 10  useful and effective PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 100 The World Bank Pakistan Country Survey 2012 SECTION F: THE FUTURE ROLE OF THE WORLD BANK IN PAKISTAN F1. How significant a role do you believe the World Bank SHOULD play in Pakistan’s development in the near future, on a ten point scale? 1 2 3 4 5 6 7 8 9 10  Not a significant Very significant Don't know role at all role F2. Which of the following SHOULD the World Bank do to make itself of greater value in Pakistan? (Choose no more than TWO) 1 Improve the quality of its experts as related to Pakistan’s specific challenges 2 Reduce the complexity of obtaining World Bank financing 3 Focus primarily on advocacy issues Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, and other 4 terms) 5 Increase decentralization to the provinces 6 Ensure greater selectivity in its work 7 Provide more adequate data/knowledge/statistics/figures on Pakistan’s economy 8 Offer more innovative financial products 9 Offer more innovative knowledge services 10 Increase availability of Fee-Based services 11 Work faster 12 Others (please specify): ______________________________________________ 101 The World Bank Pakistan Country Survey 2012 SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Pakistan? (Choose no more than TWO) 1 Local newspapers 2 International newspapers 3 Local radio 4 International radio 5 Local television 6 International television 7 Periodicals 8 Internet 9 Social media (Facebook, Twitter, Youtube) 10 Blogs 11 Mobile phones 12 Instant messaging 13 Other (please specify): ______________________________________________ G2. How would you prefer to receive information from the World Bank? (Choose no more than TWO) 1 World Bank website 2 Direct contact with World Bank (i.e., face to face meetings/discussions) 3 e-newsletters 4 Instant messaging 5 World Bank seminars/workshops/conferences 6 World Bank Public Information Center 7 World Bank publications and other written materials 8 Mobile phones 9 Social media (Facebook, Twitter, Youtube) 10 Blogs 11 Others (please specify): ______________________________________________ Are you aware of the World Bank’s Access to Information Policy under which the Bank will G3 Yes No now disclose any information in its possession that is not on a list of exceptions? Have you requested information from the World Bank on its activities in the past year? G4 Yes No (If YES please go to Question G5; if NO please go to G6) G5 Were you able to obtain this information? Yes No G6 Do you have access to the Internet? Yes No G7 Do you use/have you used the World Bank website? Yes No 102 The World Bank Pakistan Country Survey 2012 SECTION G: COMMUNICATION AND INFORMATION SHARING G8. Which do you primarily use? 1 The World Bank’s country website (www.worldbank.org/pk) 2 The World Bank’s main website (www.worldbank.org) Please rate how much you agree with the following statements, on a ten point scale. Strongly Strongly Don't disagree agree know I use more data from the World Bank as a result of the G9 1 2 3 4 5 6 7 8 9 10  organization's Open Data policy I find the World Bank websites easy to navigate. (Only G10 1 2 3 4 5 6 7 8 9 10  answer if you have used a World Bank website) I find the information on the World Bank’s websites G11 useful. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10  website) When I need information from the World Bank I know G12 how to find it (e.g., whom to call, where to reach them, 1 2 3 4 5 6 7 8 9 10  etc.) The World Bank is responsive to my information G13 1 2 3 4 5 6 7 8 9 10  requests and inquiries PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 103 The World Bank Pakistan Country Survey 2012 SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Please mark only ONE response) 1 Office of the President, Prime Minister 2 Office of Minister 3 Office of Parliamentarian 4 Employee of a Ministry, Ministerial Department or Implementation Agency 5 Consultant/Contractor working on World Bank supported Project/Program 6 Project Management Unit (PMU) overseeing implementation of project 7 Local Government Office or Staff 8 Bilateral Agency 9 Multilateral Agency 10 Private Sector Organization 11 Private Foundation 12 Financial Sector/Private Bank 13 NGO 14 Community Based Organization 15 Media (Press, Radio, TV, Web, etc.) 16 Independent Government Institution (i.e., Regulatory Agency, Central Bank/oversight institution) 17 Trade Union 18 Faith-Based Group 19 Academia/Research Institute/Think Tank 20 Judiciary Branch 21 Other (please specify): ________________________ 104 The World Bank Pakistan Country Survey 2012 SECTION H: BACKGROUND INFORMATION H2. Please identify the primary specialization of your work. (Please mark only ONE response) 1 Agricultural development 2 Anti corruption 3 Basic infrastructure 4 Climate change (e.g., mitigation, adaptation) 5 Communicable/non-communicable diseases 6 Crime and violence 7 Disaster management 8 Domestic private sector development 9 Economic growth 10 Education 11 Energy 12 Environmental sustainability 13 Equality of opportunity (i.e., equity) 14 Financial markets 15 Food security 16 Foreign direct investment 17 Gender 18 Global integration 19 Governance (i.e., government effectiveness) 20 Health 21 Information and communications technology 22 Job creation/employment 23 Law and justice (e.g., judicial system) 24 Monitoring and evaluation 25 Natural resource management (e.g., oil, gas, mining) 26 Poverty reduction 27 Public financial management (e.g., public expenditure, fiscal system reform, accounting, auditing) 28 Public sector reform 29 Regional integration 30 Regulatory framework 31 Rural development 32 Social protection (e.g., pensions, targeted social assistance) 33 Trade and exports 34 Transport (e.g., roads, bridges, transportation) 35 Urban development 36 Water and sanitation 37 Other (please specify): _____________________________________________ 105 The World Bank Pakistan Country Survey 2012 SECTION H: BACKGROUND INFORMATION H3. Currently, do you professionally collaborate/work with the World Bank in your country? 1 Yes 2 No H4. Which of the following describes most of your exposure to the World Bank in Pakistan? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank reports/data 3 Engage in World Bank related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank website for information, data, research, etc. H5. Which best represents your geographic location? 1 Provinces (i.e., Sindh, Khyber Pakhtunkhwa, Balochistan, Punjab) Regions and territories (i.e., Azad Jammu and Kashmir (AJK), Gilgit-Baltistan (GB), Federally 2 Administered Tribal Areas (FATA)) Thank you for completing the survey! 106