34207 DONOR BRIEF No. 16, December 2003 Helping to Improve Donor Effectiveness in Microfinance MICROINSURANCE: A RISK MANAGEMENT STRATEGY Over two billion people worldwide lack any type of formal social security protection. Poor people are the least likely to benefit from coverage, yet they are the most vulnerable to risk and economic stress. Responding to this situation requires the involvement of a range of actors, including national governments, communities, the private sector, and development agencies. Currently in the spotlight, microinsurance is one of many financial services that helps manage risk; others include emergency loans and flexible savings. Donor agencies should approach this promising but untested field with caution. What risks do poor people face? Poor people confront many of the same risks faced by the non-poor, but these risks have greater financial impact and occur with greater frequency. Moreover, the vulnerability of poor people is exacerbated each time they incur a loss, creating a vicious cycle that precludes lasting improvements in human and economic welfare. Key risks include death, illness or injury, loss of property (e.g., theft, fire), and natural disaster (e.g., earthquake, drought). How do poor people protect themselves from risk? Most poor people manage risk with their own means. Many depend on multiple informal mechanisms (e.g., cash savings, asset ownership, rotating savings and credit associations, moneylenders) to prepare for and cope with such risks as the death of a family breadwinner, severe illness, or loss of livestock. Very few low-income house- holds have access to formal insurance for such risks. Prevention and avoidance. When possible, poor people avoid and/or actively work to reduce risk, often through non-financial methods. Careful sanitation, for example, is a non-financial way to reduce the risk of infectious illness, particularly among young children. Using family networks to identify business opportunities is another such mechanism. The imperative to avoid risk often leads to conservative decision making in the lives of poor people, especially in business considerations. Preparation. Poor people save, accumulate assets (such as livestock), buy insurance, and educate their children to handle future risks. For certain risks, informal community systems (e.g., Ghanaian burial societies) offer protection. However, such systems generally do not adequately protect against costly and unpredictable risks, such as the debilitating illness of a family income earner. Formal insurance products are beginning to be offered to low-income markets, such as simple credit life insurance (which covers an outstanding loan balance in the event of a borrower's death), but these insurance products sometimes appear to be designed more for the protection of the lending institution than of its clients. Coping. Ex post coping can result in desperate measures that leave poor households even more vulnerable to future risks. In the face of severe Relative Complexity of Different economic stress, poor people may take out emergency loans from Insurance Products moneylenders, microfinance institutions (MFIs), and/or banks. They may HIGHLY COMPLEX also deplete savings, sell productive assets, default on loans, and/or Crop insurance Health and disability insurance reduce spending on food and schooling. Annuities and endowment What is microinsurance? (retirement provision) Property insurance Microinsurance is the protection of low-income people against specific Term life insurance perils in exchange for regular monetary payments (premiums) propor- (payment to beneficiaries on death) tionate to the likelihood and cost of the risk involved. As with all Credit life insurance (debt paid on death of borrower) insurance, risk pooling allows many individuals or groups to share the SIMPLER costs of a risky event. CGAP 1818 H Street, NW Washington, DC 20433 Tel: 202 473 9594 Fax: 202 522 3744 E-mail: cgap@worldbank.org Web: www.cgap.org CGAP European Office c/o The World Bank 66, avenue d'Iena 75116 Paris FRANCE To serve poor people, microinsurance must respond to their priority needs for risk protection (depending on the market, they may seek health, car, or life insurance), be easy to understand, and affordable. What are some of the difficulties in providing insurance to poor people? Existing microinsurance schemes that provide more than simple credit life insurance find it difficult to become sustainable. Suppliers--whether governments, savings and credit societies, private-sector insurers, or other financial institutions such as MFIs--face the following difficulties: Technical specialization. Insurance requires specialized actuarial capacity, which uses mathematics to place a monetary value on future risks. Actuarial analysis for microinsurance is complicated by claim volatility and lack of reliable data characteristic of low-income, informal markets. Often, actuarial expertise resides with one type of institution (i.e., formal insurers), while distribution networks to poor customers lie with another (i.e., MFIs or NGOs). Marketing and sales. Most poor people do not understand insurance or are even biased against it. Many are skeptical about paying premiums for possible future benefits, when the insured event may not occur. Creating awareness about the value of insurance is time consuming and costly. In addition, the wording of insurance contracts is often too complicated for the poor, many of whom are illiterate. Distribution channels. Microinsurance requires a distribution system that can both efficiently handle small financial transactions in convenient locations and engender trust. Existing distribution systems of this kind are hard to find; creating a new system to collect premiums and pay claims is expensive and often ineffective. In East Africa, the insurance company American Insurance Group (AIG) has entered into partnerships with several microfinance institutions to overcome these three challenges. What are some dos and don'ts for donors? At present, the ability of donors to facilitate linkages and share knowledge on microinsurance is more important than providing funds for specific programs. Donors should... Donors should not... · Carefully consider client demand and the full range of financial services for · Push institutions to offer managing risk before determining that insurance is an appropriate response. microinsurance--the demand · Encourage commercial insurers to serve the poor by brokering relationships for risk protection should come with distribution channels such as MFIs. from clients, not donors. · Work only with strong institutions (insurers and MFIs) and conduct a careful · Fund new microinsurance analysis of their capacity to manage microinsurance products. providers without sufficient · Coordinate microinsurance efforts with other donors, private-sector insurers, technical capacity. and governments. · Provide grant funding to cover · Involve technical expertise in microinsurance operations and take a patient claims costs. (Subsidies for approach (several years), but define a clear, time-bound exit strategy. claims lead microinsurers to subsidize premiums, an · Be careful about supporting unregulated insurance schemes that lack expertise, access to reinsurance (insurance for insurers), or consumer protection oversight. unsustainable practice.) · Attempt to influence · Closely monitor performance of microinsurance partners. government policies before · Invest in educating poor people on the benefits of insurance. there is more experience with · Provide access to technical assistance for specific technical problems. microinsurance. Authors: Alexia Latortue, with inputs from Monique Cohen, Michael J. McCord, Craig Churchill, and CGAP staff. Sources: CGAP Working Group on Microinsurance, "Donor Guidelines for Funding Microinsurance," Geneva, 2003; Microinsurance: Improving Risk Management for the Poor, nos. 1 and 2 (Luxembourg: ADA, August and November 2003); W. Brown, C. Green, and G. Lindquist, A Cautionary Note for Microfinance Institutions and Donors Considering Developing Microinsurance Products (Bethesda, Md., USA: DAI, 2000); C. Churchill, D. Liber, M.J. McCord, and J. Roth, Making Microinsurance Work for Microfinance Institutions: A Technical Guide to Developing and Delivering Microinsurance (Geneva: ILO, 2003); W. Brown and C. Churchill, Insurance Provision to Low-Income Households: Parts I and 2 (Bethesda, Md., USA: DAI, 1999, 2000). Websites: Microinsurance Centre­ www.microinsurancecentre.org; Microinsurance Focus­ www.microfinancegateway.org/section/resource centers/microinsurance; USAID MBP publications­ www.usaidmicro.org/pubs/mbp-res.asp#npm. CGAP Contact: Alexia Latortue - alatortue@worldbank.org CGAP Donor Information Resource Centre (DIRECT) -- www.cgap.org/direct