FIRST PASET REGIONAL BENCHMARKING CAPACITY BUILDING WORKSHOP 14 – 16 June, 2016 Abuja, Nigeria Communiqué and Framework for Priority Action Overview The World Bank Education team for sub-Saharan Africa (SSA), under the Partnership for Skills in Applied Sciences, Engineering and Technology (PASET), in collaboration with the Association of African Universities (AAU) and Nigeria’s National Universities Commission (NUC), hosted the first regional benchmarking capacity building workshop in Abuja, Nigeria, from June 14 – 16, 2016. The Workshop was organised to analyse, discuss and disseminate the results of the pilot benchmarking exercise that kicked off in February, 2016, and to also encourage the participation of industry and partner countries that are not yet involved. The Benchmarking Initiative is one of several initiatives under PASET, in line with PASET’s objective of investing in the creation of a skilled workforce in SSA to maximise returns on domestic and foreign investment in key economic sectors; and to increase the capacity of universities and research centres to generate knowledge relevant to Africa’s development challenges. PASET is tapping the experiences of fast-growing economies such as Korea, China and India to learn how to build Africa’s capability in applied sciences, engineering and technology. Background As economies move up the technology ladder, seeking to reduce the gap with the leading industrial economies, their need for education and skills at all levels grows, particularly at the tertiary level. In SSA, most countries are at the stage of evolving from low productivity agricultural economies to more diversified economies with a higher share of manufacturing and services. As a result, they are increasingly focusing on developing their human capital to face the unmet demand for highly skilled technicians, engineers, medical workers, agricultural scientists and researchers, particularly in the rapidly growing sectors of extractive industries, energy, water, environment, and infrastructure, as well as in service sectors such as hospitality, banking, and Information and Communications Technology (ICT). For that purpose, they must rely on their universities’ activities in the fields of applied science, engineering and technology (ASET) as key drivers of development. Measuring the performance of their ASET institutions has therefore become a high priority for all African economies keen on improving the national capacity to produce advanced human capital and undertake leading cutting-edge research. Comparisons of tertiary education systems and institutions around the world have indeed revealed wide variations in their results, even between those with similar funding levels and common country characteristics. To continue improving the quality and relevance of learning, research and technology transfer in institutions offering ASET programs in the SSA Region, the World Bank (under the PASET initiative) has supported a second phase of the benchmarking exercise, building on the pilot conducted in 2014, by extending it to a significantly larger number of African institutions. This second phase was initiated following a successful launch of the PASET Regional Benchmarking Initiative last November. First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 1 On November 9-10, 2015, in Accra, Ghana, PASET launched the PASET Regional Benchmarking Initiative in collaboration with the AAU. Under the initiative, an internationally recognised methodology developed in partnership with the Shanghai Jiao Tong University Centre for World-Class Universities is being adapted to the African context, in close consultations with relevant national and regional stakeholders. The benchmarking initiative will be closely integrated with other national and regional level initiatives in support of higher education capacity building across Africa, such as the Africa Centres of Excellence project and various national quality assurance schemes, all complementing each other to achieve the same goal: strengthening the quality and relevance of African institutions. The initiative will also encourage institutions and national agencies to improve data collection, and management and analysis. Objectives of the Workshop The main objectives of the Workshop were achieved and included: 1. Dissemination and application of results: • Participants shared the main results of the test benchmarking exercise with all participating universities, (i) considered how the data generated were analysed and interpreted, and (ii) explored how the results could be utilised for quality improvement purposes. 2. Knowledge sharing with partner countries and interaction with industry: • Participants discussed (i) relevant best practices from emerging economies (Korea, China) and (ii) university-industry linkages and university graduate employability with the appropriate industry stakeholders, including companies that were the top employers of university graduates in the region. 3. Plan for benchmarking capacity building in the region for the next 2-3 years: • Participants discussed (i) plans for the Regional Centre that would become responsible for benchmarking in the region; and (ii) details of the next benchmarking exercise. Participants The Workshop was attended by more than 130 participants, from 18 SSA countries, Korea and China. Participants included representatives from about 50 universities; 11 national Agencies and Ministries from 9 SSA countries; 2 Chambers of Commerce (Chambre de Commerce & d’Industrie de Cote d’Ivoire - CCI and Federation of West African Chambers of Commerce & Industry - FEWACCI) and 5 international Corporations (Intel West Africa, TOTAL, IBM, Huawei Technologies and HP). There was representation from sub-Regional/Regional Agencies, including the Association of African Universities (AAU), African Development Bank (AfDB), Inter-University Council of East Africa (IUCEA), Association for the Development of Education in Africa (ADEA), Conseil Africain et Malagache pour l'enseignement Supérieur (CAMES), Agence universitaire de la Francophonie (AUF) and the Economic Community of West African States (ECOWAS). There were several World Bank Education global practice staff members, as well as global higher education experts. PASET was represented by the chair of its Technical Executive Committee and members of its Secretariat. Please see Annex A for the list of participants. Highlights of Opening Ceremony Speeches Please see Annex B for the Opening Ceremony agenda. The Workshop was declared open by Nigeria’s Honourable Minister of Education, Malam Adamu Adamu, represented by the Director, Tertiary Education of the Federal Ministry of Education (FME), Hajia Hindatu Umar Abdullahi. In her remarks, she noted that the benchmarking initiative was most needed in African Higher Education Institutions (HEIs) to ensure that minimum standards were set and observed in order to improve the quality and employability of graduates. She informed participants that the Federal Government of Nigeria was committed to ensuring that the nation’s education sector became the actual cornerstone of Nigeria’s First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 2 national development. This, the Government had demonstrated by earmarking the largest share of the 2016 national budget to education with the hope that the challenges in the sector would be transformed into opportunities through increased investment. The Honourable Minister advised participants not to lose sight of the objectives of the Workshop, which laid emphasis on investment to create a skilled workforce in SSA that would maximise returns on domestic and foreign investments in key economic sectors and build capacity of universities and research centres to generate knowledge relevant to Africa’s development challenges. Acknowledging that Nigeria must take the lead in providing quality education on the continent, the Honourable Minister charged participants, particularly those of Nigerian origin, to ensure the success of the Workshop as well as take steps to allow the resultant benefits to rub off on the nation’s HEIs. In his goodwill message, the Honourable Minister of Science and Technology, Dr. Ogbonnaya Onu, who was represented by the Deputy Director, Planning and Research in the Federal Ministry of Science and Technology, Mr. Augustine Ezode, expressed gratitude to the organisers of the Workshop for the choice of the Workshop’s theme. He welcomed visiting participants to Nigeria and wished them successful deliberations. The Executive Secretary of the NUC, Professor Julius A. Okojie, in his welcome address, observed that the Workshop was a significant step in further improving the quality of HEIs in Africa. He noted that the African continent, which had numerous natural resources that could take its citizens out of poverty, still lagged behind in the utilisation of some of these resources. Professor Okojie therefore encouraged participants to share the knowledge gained from the Workshop with other universities that could not participate, as this would ensure that all African universities meet up with the benchmark requirements for healthy development and competition amongst institutions. The NUC leader informed participants that Nigerian universities won 10 out of the 22 Africa Centres of Excellence (ACE), a World Bank supported regional project for higher education in seven African countries. He indicated that Nigeria’s Tertiary Education Trust Fund (TETFund) had taken up some of the ACE proposals that met the requirements for the Project but failed to make the final 10 as a result of inadequate funds. The Executive Secretary highlighted some of the efforts of the Nigerian Government and the NUC designed to improve the quality of education, particularly HEIs in the country. He expressed gratitude to all participants for attending the Workshop, while wishing them a fruitful deliberation. The World Bank Country Director, Dr Rachid Benmessaoud, informed participants that the PASET Initiative took a regional approach in pooling public and private resources to build capacity on the continent since African grown public-private partnerships were key to growing a critical mass of highly skilled scientists and technologists. He said that time had come to harness the potential of the 11 million new graduates who enter the African job market annually in order to propel the continent’s economic transformation. He observed the critical demand for skilled graduates in the areas of science, technology, mathematics, and engineering, which needed to be addressed urgently. In her remarks, the World Bank Practice Manager, Dr Sajitha Bashir, welcomed participants to the Workshop. She expressed thanks to the collaborators, including the NUC and AAU. Dr Bashir explained that the purpose of the Workshop was to discuss the methodology and results for benchmarking, which she noted would lead to organisational change and put African HEIs on the path to self-development. Observing that the PASET benchmarking exercise was unique, Dr Bashir stated that the process had brought together more than 43 institutions from several SSA countries to use the same yardstick to assess their programmes. She expressed the hope that the Workshop would take steps to build capacity in Africa in order to further develop methodologies on benchmarking. Professor Aminata Sall Diallo, the Chair of the PASET Technical Executive Committee and Advisor to the Minister of Higher Education and Research, Government of Senegal, in her message of goodwill, remarked First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 3 that PASET had enjoyed partnerships with emerging economies such as Korea, China, India and Brazil as well as some world class universities that could inspire development in the African continent. She expressed the hope that by the end of 2016, the Partnership would garner the membership of over 20 countries. Professor Diallo also took the opportunity to give advance notice of the upcoming request for proposal for the PASET Regional Scholarship and Innovation Fund (RSIF). The RSIIF will contribute towards training 10,000 PhD students in the fields of Applied Sciences, Engineering and Technology for priority sectors in 10 years, and build the capacity of PhD programs in a core of African universities. The first round RSIF will be implemented through competitively selected ACEs, which have the capacity to offer PhD programs in the selected thematic areas of energy, ICT, food security and mining/minerals & materials engineering. The Secretary General of the AAU, Professor Etienne Ehile, who was represented by AAU’s Director, Research and Academic Planning, Professor Jonathan Mba, expressed delight at the initiation and objectives of the Workshop. He said that the AAU was happy to partner the World Bank to address the needs of African higher education. He added that his Association, which had been at the forefront of providing solutions to improving the quality of education in Africa through workshops and seminars, had in 1997, established the African Quality Assurance Network (AfriQAN) to ensure quality service delivery in education across the African higher education space. Declaring his Association’s support for PASET, the Secretary-General noted that the Workshop was in line with the mission of the AAU, as it was designed to provide a forum for stakeholders to share ideas on benchmarking exercises as well as engage with industry. The Executive Director, Federation of West African Chamber of Commerce and Industry (FEWACCI), Mr. Aminou Akadiri, in his goodwill address, called the PASET Initiative an excellent enterprise that would help African universities to address the issues of unemployment and employability of graduates. He observed that unemployment had already dealt a serious blow to the development of several African countries and said that his Chamber was excited to associate with PASET to develop protocols that could help improve the employability of university graduates. He hoped that the Initiative would further provide solutions that would ensure that training in African HEIs met the needs of industry and imbibed the spirit of entrepreneurship in the students. Dr Yeonhee Gu, Director in Korea’s Ministry of Education, disclosed that Korea had been part of PASET since the Initiative was introduced. She stated that the Initiative had collaborated with non-traditional education partners, including China, Korea, India and Brazil, to learn from their experiences and improve on the quality of education in Africa, since the quality of skilled workers was determined by the quality of higher education. NUC’s Director of Quality Assurance, Dr Noel Saliu, who made the closing remarks on the last day of the Workshop, expressed the hope that the benchmarking capacity building workshop would help strengthen the various quality assurance mechanisms in African HEIs. He encouraged participants to focus on strengthening their internal quality assurance mechanisms as it would further guarantee quality in the system. Dr Saliu thanked all the stakeholders, participants and especially, the facilitators and presenters, for ensuring the success of the benchmarking Workshop. Summary of Technical Proceedings The workshop over the 2.5 days consisted of 4 presentations, 7 country group sessions and 3 panel discussions. Please see Annex C for the Technical Proceedings agenda. Dr Ying Cheng presented an overview of the initial benchmarking results, which included analysis of data received from the 28 SSA universities that participated in the benchmarking exercise. He highlighted the main trends and discussed challenges in the analysis due to low compliance rate for certain indicators and inconsistencies in the data provided by the institutions. First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 4 During the group sessions, participants got the opportunity to discuss and understand how to use the benchmarking results in developing strategies in the areas of talent development, financing, governance and accountability, policy making and improving teaching and learning strategies in universities. Dr Jamil Salmi (higher education expert, World Bank), Dr Ying Cheng (benchmarking expert, Shanghai Jiao Tong University) and Dr Manja Klemencic (Higher Education Expert, Harvard/Cambridge University) led the discussions during the group sessions. Participants from universities that were part of the benchmarking exercise examined and shared their individual institutional results, addressing challenges and factors influencing their performance. During each session, the facilitators shared global good practices from their experiences and also solicited ideas from participants on what had worked well in their institutions. Participants also benefitted from panel discussions on (i) Labour Market Surveys and University-Industry Linkages; (ii) Using the benchmarking results for national policy-making in the higher education sector; and (iii) Good Practices in Developing and Implementing Management Information Systems (MIS). Panellists consisted of a diverse group of individuals from several countries and representing industry, academia, quality assurance agencies/ministries responsible for higher education and global higher education experts. Professor So Young Kim of Korea briefly explained how labour market surveys are conducted in Korea and highlighted best practices in university-industry linkages in her institution, Korea Advanced Institute of Science and Technology (KAIST). As part of the panel discussion on MIS, Mrs Kalyani Putty-Rogbeer of the Tertiary Education Commission (TEC) of Mauritius presented on the experience and good practices of the TEC in the data collection and maintenance of its MIS. She also provided insights on the autonomy of TEC and how they incentivize universities under their purview to provide the needed data. Dr Baguma Abdallah, Ag. Director of Academic Quality, Higher Education Council (HEC), Rwanda, briefly presented on the outcome of the HEC’s National Benchmarking workshop which was held in March 2016. He shared the policies/resolutions that have been put in place to improve quality and relevance of higher education in Rwanda. Please see the Communiqué below which details lessons learnt by participants, their recommendations and agreed next steps. Communiqué We participants of the First PASET Regional Benchmarking Capacity Building Workshop held in Barcelona Hotel, Abuja, from 14 – 16 June, 2016: Main Benchmarking Results Participants note: • The objectives and benefits of benchmarking and comparing results and performance among HEIs; • The effective use of benchmarking results to assess and improve performance; • The need to identify institutional strengths and areas for improvement in order to take remedial action on weak areas. Recommend that: • Benchmarking exercises should be extended to a larger number of HEIs across more countries using a relevant set of benchmarking indicators; • National tertiary education agencies and HEIs must carry out benchmarking on a regular basis to ensure quality and efficiency; • More corporations and industries should be involved in the benchmarking initiative; First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 5 • All HEIs interested in participating in the benchmarking initiative, particularly in future capacity building workshops, should provide notes of commitment that they will be willing to cause all units of their universities to maximally cooperate in the exercise. Labour Market Surveys and Linkages to Industry Participants note: • Labour market surveys are vital to improving the quality and relevance of HEIs; • The obvious need for close linkages between HEIs and industry; • African HEIs have not had enough interface with industry in order to capture the needs of industry in their curriculum; • Some African graduates are unemployable because they are trained to acquire knowledge and not skills; • The unemployability of new graduates has forced industry to retrain new graduates immediately after they are recruited; • Some employers have introduced initiatives to help HEIs train employable graduates. Recommend that: • Labour market surveys should be conducted regularly to systematically improve the quality and relevance of HEIs; • African universities should reach out to employers and establish linkages to effectively groom industry-ready graduates. Perhaps the benchmarking initiative can help facilitate these linkages. • African HEIs should embrace industrial training (through some form of internship programme) for students to enable them acquire some skills upon graduation; • The content of education delivery should take into consideration the needs of industry just as the curriculum must be revised to bridge the gap between graduates’ knowledge and industry requirements in order to prepare graduates for employment upon graduation; • Students must be exposed to technological advances early in their academic life to improve their problem-solving skills. Understanding and Applying the Results (a) Talent Development Participants note: • The importance of developing the talent of both institutional staff and students • Factors that must change to improve talent development and retention in HEIs; • More males enrol to study ASET programmes than females in SSA; • Stereotypes against females in ASET programmes by their parents and the society have been a key barrier to female enrolment in ASET fields; • Examinations by professional bodies provide a good yardstick to check the quality of programmes in HEIs; • The age of HEIs may determine the postgraduate enrolment, for instance, younger universities tend to have lower postgraduate enrolment than undergraduate; Recommend that: • Countries in SSA should establish deliberate national policies to work with high schools and other levels to attract females to enroll in ASET programmes; • Policies should be geared towards making the girl-child develop an affinity toward successful female role models in ASET professions; • African countries should discourage stereotyping the mind-set of females by their parents and the general society; First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 6 • HEIs should introduce initiatives to continuously engage their Alumni and track their professional activities; • Universities should involve members of their Alumni in the process of interviewing new students for enrolment; • HEIs should organise annual Alumni events to celebrate distinguished members as a way of inspiring other members and current students. (b) Financing Participants note: • Finance is an important indicator of governance; • Several strategies that could improve resource mobilisation and allocation to HEIs; • Appropriate remuneration and incentives encourage academic staff and make them concentrate on the core of their jobs; • Internally Generated Revenue (IGR) income is vital to the development and sustenance of HEIs; • ‘Matching Grant’ from Alumni and philanthropist is viable strategy for raising funds; Recommend that: • Academics should be well paid to be able to concentrate on their jobs and be creative; • HEIs must be innovative and seek alternative ways to increase IGR; • IGR must be part of HEI’s development strategy; • Fund raising strategy must drive HEI’s research and education strategy; • Internal income generation should be institutionalised within the University system; • Mechanisms to generate revenue within the University system should not be entirely focused on making money as education is key. • Research should be focused on its humanitarian value rather than monetary, even though the financial aspects are important. • HEIs should engage their students right from their early stages of enrolment in helping them understand the importance of alumni to the financial health of the HEI and help them develop a sense of pride in the HEI throughout their education (c) Governance Participants note: • Political appointments of leaders of HEIs affect the institutions negatively because the leader is usually not selected based on professional competence and also tends to be influenced by a political agenda; • Well-constituted Governing Boards/Councils lead to favourable ranking; • The independence of Governing Boards/Councils ensures effectiveness and best practices; Recommend that: • Universities must be flexible in their approach to research and administration; • There should be institutional autonomy in HEIs; • Proprietors of HEIs must ensure that their Governing Boards/Councils are well constituted with the right mix of government representatives, academics, student representatives, alumni, members of industry, etc. to effectively transform and lead the institution. (d) Policy Making Participants note: • The policy implications of benchmarking results at national level; • Evidence-based policies cannot be realised unless data collection and maintenance is seen as a priority in higher education in Africa. First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 7 • Appropriate laws and policies sustain university autonomy and ensure a rancour free system; • National and institutional laws guide administrative matters in each university system as it determines who or what arm or the institution performs specific roles; • Student representation in university governance in various HEIs, particularly Student Councils. Recommend that: • National Policies on education should reflect the changing times and compare with good policies of surrounding neighbouring countries and also globally; • Students must participate in HEI’s governance, particularly through the Student Union/Council. Data Collection, Choice of Indicators and Management Information Systems Participants Note: • Good practices in developing and implementing MIS; • Challenges countries face in implementing MIS; • The importance of developing a culture of conducting effective self-assessments regularly; • The difficulties in collecting data; • The flow of communication from the Benchmarking team was effective during the data collection phase; • No HEI responded to all the questions in the data collection process; • The problems encountered in most HEIs included the absence of data, ambiguity in questionnaire and the resistance in getting these data from data sources within the HEIs; • The communication gap within the University structure impeded the process of data collection; • Areas of the data collection processes that required modification; • Strategies and methodologies of presenting data. Recommend that: • HEIs and national agencies should have a unified MIS as well as a Unit responsible for data collection and maintaining the MIS; • HEIs must possess data and know how to use it in order to be able to plan and develop efficiently; • Expenditure on education related activities as stated in the methodology should be categorised into STEM and non-STEM programs/universities and differentiated accordingly; • All HEIs should have student feedback questionnaires; • HEIs that failed to provide adequate data should go back and do the needful to obtain more data going forward, especially for indicators that are relevant for the HEI’s own self-assessment. Student Engagement Surveys Participants Note: • Students’ responded brilliantly to the survey; • The time allocated to collecting responses from student respondents was insufficient and posed some difficulty to the survey; • The significant difference between student satisfaction and engagement; • Strategies of applying survey results to improve teaching and learning; • Strategies for improving teacher-student relationship to improve course delivery and academic integrity. Recommend that: • HEIs should encourage student-centred teaching and learning First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 8 • Student Unions should be independent (without political or the university administration’s influence), particularly in the selection of their leaders; • Diverse opinions (plurality of views) and increased participation rates in student engagement should be encouraged; • Questionnaires should be administered in native/commonly spoken languages to get the best responses from respondents; • Students should be engaged in the processes of drawing-up their curriculum and extra-curricular activities; • Students should be involved through a feedback system in the assessment and appraisal of their lecturers; • Lecturers should be accessible to their students and avoid being hostile to them; • All HEIs should encourage cultural and attitudinal changes within their system to improve teacher- student relationship; • Academic malpractices, including plagiarism and buying of marks and grades should be utterly discouraged in the HEI system, including sanctioning culprits accordingly; • Lecturers with unfavourable feedbacks from students should be paired with lecturers who have favourable feedbacks in order to improve their standing; • Peer pressure techniques should be employed to allow hardworking lecturers to influence other lecturers who may not be doing so well; • Student questionnaires should include an extra space for students to make ‘any other comments which would help obtain from them further responses that could be useful to the survey. • A group of student leaders should be invited to the next capacity building workshop. Next Steps Participants agreed on the following next steps: (a) Data collection- re-opening current round for additional data • This last round of benchmarking exercise will be reopened to: o Allow universities that participated in the last round but could not provide all their data on time to send in the missing data o Give an opportunity to universities that did not participate in the last round but would like to send in their data to do so • The deadline to submit the data is July 31, 2016 • The report on the analysis of the benchmarking exercise will be completed on August 31, 2016 and then disseminated • The benchmarking team will design a simple web-tool to display the data. (b) Preparation for next round of data collection • The benchmarking team will modify/revise the methodology including the student survey • A call will be sent out to universities interested in the next round of data collection (c) Capacity Building • HEIs and national agencies interested in participating in the capacity building workshops in the future will have to submit commitment letters from their institutional leaders, which will include the name of a high-level focal point and willingness to submit data. • The benchmarking team will reach out to agency heads, vice chancellors, university presidents and rectors to obtain the commitment letters. • At the next meeting, HEIs and national agencies will have the opportunity to show actions taken to improve their current performance, building on lessons learnt at this workshop. • National agencies and HEIs should start adapting the benchmarking methodology (including the student survey) to their own needs and missions First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 9 • 2-3 National agencies that are interested and committed will be assisted by the benchmarking team (on a first come-first serve basis) to build capacity within their agencies and carry out in-country training. (d) Industry & Regional/sub-regional bodies • The benchmarking team will assess the best strategy to have a more structured engagement with industry and how to facilitate their interactions with universities • The benchmarking team will also assess the best way to engage the regional and sub-regional bodies that have a mandate to improve quality of higher education in Sub-Saharan Africa and are interested in playing a more significant role in the benchmarking initiative. (e) Data Centre • The Benchmarking team will continue developing the framework for a data centre that will be based at an institution/organization in sub-Saharan Africa and will have the capacity to provide benchmarking technical assistance to interested universities and relevant national agencies in the future. Appreciation Finally, participants’ express gratitude to PASET, the World Bank Education Team (Africa region), Nigeria’s National Universities Commission and the Association of African Universities for organizing the First PASET Regional Benchmarking Capacity Building Workshop. The technical content of the workshop, was challenging, informative, practical, inspiring, engaging and very useful. We also express appreciation to the panelists from Korea and China and other participants who came from about 50 universities, 11 national Agencies and Ministries, the CCI – Cote d’Ivoire, FEWACCI, the Association of African Universities (AAU), African Development Bank (AfDB), Inter-University Council of East Africa (IUCEA), Association for the Development of Education in Africa (ADEA), Conseil Africain et Malagache pour l'enseignement Supérieur (CAMES), Agence universitaire de la Francophonie (AUF) and the Economic Community of West African States (ECOWAS). We are grateful to participants from the industry, including Intel West Africa, TOTAL, IBM, Huawei Technologies and HP. To the facilitators – Dr Jamil Salmi, Dr Ying Cheng and Dr Manja Klemencic and of course, respective panellists and presenters who all contributed tremendously to the success of this benchmarking Workshop, we thank you. RAPPORTEUR GENERAL First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 10 Annex A REGIONAL BENCHMARKING CAPACITY BUILDING WORKSHOP PARTICIPANTS INSTITUTION DELEGATE TITLE BENIN University of Abomey-Calavi Prof. Souaïbou FAROUGOU Vice -Rector, Inter-University Cooperation, External Relations and Workforce Development University of Abomey-Calavi Prof. Brice A. SINSIN Rector University of Abomey-Calavi Dr Gervais KISSEZOUNON Coordinator of Quality Assurance BURKINO FASO Université AUBE Nouvelle Mr Karim SAMOURA Directeur des Relations International Chargé des relations avec les entreprises et de la formation continue Université Polytechnique de Fada / ENSI-F Prof. Martin LOMPO Président Université Polytechnique de Bobo-Dioulasso / Mr Mamadou TRAORE Research Professor and Director of Academic Cooperation Institut de Développement Rural (IDR) International Institute of Water and Mr. Abdourazackou SANOUSSI Conseiller du Directeur Général Chargé des Environmental Engineering (2iE) Investissements; Coordonnateur des projets BAD et Banque Mondiale de 2iE COTE d'IVOIRE Chambre de Commerce & d’Industrie (CCI) M. Julien KOUABENAN Directeur des Resources Humaines Institut National Polytechnique Félix Professor Joseph KOUASSI Lecturer HOUPHOUËT-BOIGNY (INP-HB) University Félix Houphouët-Boigny - Professeur Koné DAOUDA Responsable du Centre d'Excellence sur les Changements Center of Excellence on Climate Change, Climatiques, la Biodiversité et l'Agriculture Durable Biodiversity and Sustainable Agriculture École National Supérieure de Statistique et Miss Rosine MOSSO Directeur des Etudes DESS-ASAD (Enseignement) d’Économie (ENSEA) DRC Ministère de l'Enseignement Supérieur et Mr Dominique KABUYA Coordonnateur principal à la Direction d'Etudes et Universitaire Planification l'Université de Kinshasa Prof Seraphin MATINGU membre de la Cellule stratégique First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 11 INSTITUTION DELEGATE TITLE l'Université de Kinshasa Prof Pascal KAPAGAMA IKANDO membre de la Cellule stratégique l'Université de Lubumbashi Prof Georges MULUMBWA MUTAMBWA Coordonnateur du Bureau d'études stratégiques l'Institut National du Bâtiment et des Travaux Prof Nicolas AZAMA Directeur Général Publics l'Institut National des Techniques Appliquées Mr Jean Pierre KABANGU KOMBA Deputy Head of Institution ETHIOPIA Addis Ababa University Dr. Melaku Wakuma DUGUMA Director of Graduate Programs Dilla University Dr Henok Tadese AYELE President, Academic Affairs Ethiopian Education Strategy Centre Dr Admasu Shibru KERAGA Deputy Director General HERQA Mr Tamirat Motta BAKALO Deputy Director General of HERQA Jimma University Dr. Adula Bekele HUNDE Academic Programing & Quality Assurance Director Mekelle University Dr Hagos Woldeghebriel ZEWELEDI Director for the Academic Program Office GHANA KNUST Professor Eric WOODE Head, Quality Assurance & Planning Unit KNUST Felicia AMANKWAH Senior Assistant Registrar Quality Assurance and Planning Unit University of Cape Coast Prof. Kwaku BOAKYE Directorate of Academic Planning & Quality Assurance (DAPQA) University of Ghana Professor Andrew ADJEI Director of Research University of Ghana Mr John ANOKU Research Development Officer University of Mines and Technology, Tarkwa Dr Bernard Kumi BOATENG Vicc-Dean of international Programming KENYA Commission for University Education Mr Joseph MUSENGYA Snr Assistant commission Secretary - Institutional Accreditation Ministry of Education, Science & Technology Prof David K. SOME Secretary/CEO, Commission for University Education MALAWI National Council for Higher Education (NCHE) Dr Golden MSILIMA Deputy Chief Executive Officer National Council for Higher Education (NCHE) Mrs Susan MANYETERA Quality Assurance Operations Specialist University of Agriculture and Natural Prof Weston MWASE Director of Quality Assurance Resources (LUANAR) Universty of Malawi (UNIWA) Mr Smith MASUSO Internal Auditor MAURITIUS Tertiary Education Commission (TEC) Mrs Kalyani PUTTY-ROGBEER Quality Assurance and Accreditation Officer MOZAMBIQUE National Commission for Quality Assurance Professor Jefy MUKORA Executive Director, External Evaluation First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 12 INSTITUTION DELEGATE TITLE University Eduardo Mondlane Prof Manuel Jose MACIA Prof & Rector's Advisor NIGER Université deTahoua / Institut Universitaire Mr Albeidou Ibrahim IBOUNE Lecturer de Technologie Université Dan Dicko Dankoulodo de Mr Aghali EREMEBE Teacher Technologist Maradi/Institut Universitaire de Technologie Université Abdou Moumouni de Niamey Pr Abdoul Aziz ISSA DAOUDA Vice-Président de la Cellule d'Assurance Qualité NIGERIA National Universities Commission (NUC) Professor Julius OKOJIE, OON The Executive Secretary National Universities Commission (NUC) Dr Lawrence OGUGUA Deputy Director Quality Assurance National Universities Commission (NUC) Dr Noel SALIU Director Quality Assurance National Universities Commission (NUC) Mallam Mohammad NDANUSA Deputy Director Research and Innovation National Universities Commission (NUC) Mallam Lawal M. FARUK Deputy Director Research and Innovation National Universities Commission (NUC) Mr Henry ANAZIAH Deputy Director Quality Assurance National Universities Commission (NUC) Dr Chinelo NWOSU (Mrs) Deputy Director Research and Innovation The Federal University of Agriculture Prof. Olukayode AKINYEMI Director of Academic Planning (FUNAAB) University of Jos Prof Musa UMAR Director of Planning University of Jos Dr E.O. EKWERE Ahmadu Bello University, Zaria Prof. Ibrahim SULE Director Academic Planning Ahmadu Bello University, Zaria Dr Idowu AIMOLA Benchmarking Coordinator Federal University Dutse Dr Ahmed B. GARKO Director, Information and Communication Technology Bayero University, Kano Professor Bala Sidi ALIYU Director, Academic Planning Directorate Bayero University, Kano Professor Sagir Adamu ABBAS Deputy Vice Chancellor ( Academics ) Head of the Strategic planning committee Benue State University, Makurdi Dr Simon UBWA Director of Academic Planning Redeemer's University, Ede Prof. Kayode ADEKEYE Deputy Vice-Chancellor Redeemer's University, Ede Mr Bernard NJOR Principal Academic Planning Officer University of Benin, Benin City Dr Wilfred IGUODALA Director of Academic Planning University of Benin, Benin City Mr. Francis IGBERASE Planning officer University of Benin, Benin City Mr Osasuyi EDOHEN Academic Planning officer First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 13 INSTITUTION DELEGATE TITLE University of Medical Sciences, in Ondo State Prof Akhere OMONKHUA Professor, Dept. of Medical Biochemistry Obafemi Awolowo University, Ile Ife Sameul ADEYEFA Director Academic Planning Obafemi Awolowo University, Ile Ife Prof Ayombi SALAMI Deputy Vice-Chancellor (Academic) African University of Science and Technology Professor Peter Azikiwe ONWUALU Head of Department - Materials Science & Eng. (AUST) African University of Science and Technology Inegbenose OSOBA Acting Registrar (AUST) University of Port Harcourt Dr Olufemi ADESOPE Assistant Director Centre for Research Management & Development University of Port Harcourt Joel OGBONNA Director, Centre for Petroleum Research & Training Federal Ministry of Education Hajia Hindatu Umar Abdullahi Director, Tertiary Education Federal Ministry of Finance, Nigeria Paul DALOBA Federal Ministry of Finance, Nigeria Opeyemi TOGUNDE Federal Ministry of Science & Technology Mr. Augustine EZODE Deputy Director, Planning and Research Federal Ministry of Science & Technology David OKOUFU Dr Shoba ODUSSANYE RWANDA University of Rwanda Ms Florence KANEZA Registrar Higher Education Council Abdallah BAGUMA Acting Director, Academic Planning SENEGAL Cheikh Anta Diop University Prof Mamadou SARR Director of Quality Assurance University of Gaston Berger M. Tayib FALL Centre d'Excellence Africain en Mathématiques, Informatique & TIC University of Gaston Berger M. Cire Sall BA National Authority of Quality Assurance M. Boubacar NDIAYE Chef de Division des Institutions (ANAQ-Sup) TANZANIA St. Augustine University Mr Schwaibu Abdillah SELLA Ardhi University Prof Charles LUCIAN Director of Quality Assurance The Nelson Mandela, African Institution of Dr Emmanuel MPOLYA Lecturer Science and Technology First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 14 INSTITUTION DELEGATE TITLE Muhimbili University of Health and Allied Dr Emmanuel BALANDYA Deputy Director Science Directorate of Postgraduate Studies University of Dar es Salaam Dr. Pancras M.S. BUJULU Director, Planning and Development University of Dar es Salaam Dr. Pendo Salu MALANGWA Snr Lecturer & Actg Director, Quality Assurance TOGO University of Lomé Prof. Gado TCHANGBEDJI Doyen de la Faculte des Sciences Personne chargee du Beznchmarking University of Lomé Minontikpo Yaovi AWUSSI Responsable assurance qualité interne de l'Université UGANDA Makerere University Dr. Florence NAKAYIWA Director, Planning and Development Mbarara University of Science and Dr. Casim Umba TOLO Senior Lecturer Technology (MUST) Uganda Martyrs University Prof Julius MWINE Principal Investigator - ACE II Project ZAMBIA University of Zambia Dr. Edward LUSAMBO Director of Quality Assurance REGIONAL/ Agence universitaire de la Francophonie Prof. Pierre-Francois DJOCGOUE Coordonnateur régional des projets SUB-REGIONAL (AUF) Inter-University Council of East Africa (IUCEA) Mr. Philip AYOO Principal Innovations and Research Officer Association for the Development of Mr Makha NDAO Education in Africa (ADEA) African Development Bank (AfDB) Dr Patience EKOH Snr Education Analyst Association of African Universities (AAU) Prof Jonathan MBA Director, Research & Academic Planning Economic Community Of West African States Dr Hassan NJAI Principal Programme Officer, Higher Education (ECOWAS) Dept. of Education, Science and Culture Conseil Africain et Malgache pour Zakari LIRE Program Manager - Quality Assurance l'enseignement supérieur (CAMES) INDUSTRY Intel West Africa Stanley MUONEKE Business Development Director - Public Sector/Education Total E&P Mr Vincent NNADI Executive General Manager, Manager (Corporate Social Responsibility & Medical Services) IBM Mr Charles Moyela External Relations Leader Huawei Technologies Mr Eason DONG Director - UC & C Solution Huawei Technologies Mr Abayomi OLURISHE UC & C Solution Manager First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 15 INSTITUTION DELEGATE TITLE HP Mr Emmanuel EZE Manager, Public Sector & Education Federation of West African Chamber of Aminou AKADIRI CEO Commerce (FEWACCI) Federation of West African Chamber of Toyin AYINDE Commerce (FEWACCI) PASET PASET & the Ministry of Higher Education and Professor Aminata SALL DIALLO Chair of the PASET Technical Executive Committee; Research, Government of Senegal Advisor to the Minister of Higher Education & Research WORLD BANK World Bank - Washington DC Dr Ekua BENTIL Education Specialist, Education Global Practice World Bank - Washington DC Dr Sajitha BASHIR Practice Manager, Education Global Practice World Bank - Washington DC Dr Nobuyuki TANAKA Economist, Education Global Practice World Bank - Benin Hyacinthe GBAYE Senior Economist, Education Global Practices World Bank - Malawi Innocent MULINDWA Senior Education Specialist, Education Global Practice World Bank - Washington DC/DRC Dung-Pham KIM Senior Operations Analyst, Education Global Practice World Bank - Washington DC Shobhana SOSALE Senior Education Specialist, Education Global Practice World Bank - Abuja Solomon ADEBAYO Consultant, Education Global Practice World Bank - Abuja Dr Olatunde ADEKOLA Senior Education Specialist, Education Global Practice World Bank - Senegal Dr Mohamadu Moustapha LO Education Specialist, Education Global Practice FACILITATORS Harvard University/Cambridge University Dr Manja KLEMENCIC Higher Education Expert Shanghai Jiao Tong University Dr Ying CHENG Ranking & Benchmarking Expert World Bank- Washington Dr Jamil SALMI Higher Education Expert SOUTH KOREA Seoul National University (SNU) Ms Sun Ju PARK Director, International Exchange & Education Seoul National University (SNU) Prof Tae Kyoon KIM Graduate School of International Studies KAIST Prof So Young KIM Head, Graduate School of Science and Technology Policy Ministry of Education Ms Yeonhee GU Director, Ministry of Education LOGISTICS World Bank Mrs Rebecca NAIDOO Consultant TEAM World Bank Mrs Ann SHUI'B Consultant NUC Dr Obinna OKWELUME Rapporteur NUC Dr Ben UGHEOKE Rapporteur First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 16 INSTITUTION DELEGATE TITLE NUC Mr Micheal EJEGWA Senior ICT Officer (Rapporteur) NUC Dr Obi UKWUAGU Chief Research & Innovation Officer NUC Mr Peter TOBRISE Asst Chief Research & Innovation Officer NUC Ms Patricia EROMOSELE Principal ICT officer NUC Mrs Onyinye AKUABA NUC Mrs Lulu UDOKA Senior ICT Officer NUC Mr Peter LEO NUC Mr Edward JAMES NUC Mr Joshua ODUFU NUC Chinedu OTUYA NUC Ms Simi ZANG NUC Chioma EZEMA First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 17 Annex B Opening Ceremony Agenda First Regional Benchmarking Capacity Workshop 14 -16 June, 2016 8:00 am – 8:45 am Arrival and Registration of Participants 8:45 am – 8:50 am Arrival of Special Guests 8:50 am – 9:00 am Arrival of Honourable Minister of Education, Malam Adamu Adamu, Minister of Science and Technology, Dr. Ogbonnaya Onu and Minister of Labour and Employment, Sen. (Dr.) Chris Nwabueze Ngige, OON 9:00 am – 9:05 am National Anthem/ Introduction of Guest 9:05 am – 9:15 am Remarks by Sajitha Bashir, Practice manager, World Bank 9:15 am – 9:25 am Welcome Address by the Executive Secretary, NUC, Professor Julius A. Okojie, OON 9:25 am – 9:35 am Remarks by Prof. Aminata Sall Diallo, Chair, PASET Technical Executive Committee; Advisor to the Minister of Higher Education and Research, Government of Senegal 9:35 am – 9:45 am Remarks by Prof. Jonathan Mba, Director, Research & Academic Planning, Association of African Universities (representing the Secretary General, AAU) 9:45 am – 9:55 am Goodwill message by Mr Aminou Akadiri, Executive Director for Federation of West African Chamber of Commerce and Industry (FEWACCI) 9:55 am – 10:05 am Remarks by Ms. Yeonhee Gu, Director, Ministry of Education, Korea 10:05 am – 10:15 am Remarks by Rachid Benmessaoud, Country Director, World Bank 10:15 am – 10:25 am Goodwill message by the Minister of Labour and Employment, Sen. (Dr.) Chris Nwabueze Ngige, OON 10:25 am – 10:35 am Goodwill message by the Minister of Science and Technology, Dr. Ogbonnaya Onu 10:35 am – 10:45 am Address by the Honourable Minister of Education, Mallam Adamu Adamu and Formal Opening of the Workshop First PASET Regional Benchmarking Capacity Building Workshop, 14 – 16 June, 2016 18 Annex C: Technical Proceedings Agenda First PASET Regional Benchmarking Capacity Building Workshop 14-16 June, 2016 Barcelona Hotel, Abuja -Nigeria DAY 1: Tuesday, June 14th , 2016 Venue: The Grand Ballroom, Barcelona Hotel, Abuja, Nigeria MC: Dr Ekua Bentil, World Bank 07:30 – 09:00 Registration Opening Ceremony: Welcome and Introductions Chair: Dr Sajitha Bashir, Practice manager, World Bank 09:00 – 10:15 Welcome & Opening Remarks • MC - Mr Ibrahim Yakasai, Director of Information & Public Relations, National Universities Commission (NUC), Nigeria Hon. Adamu Adamu, Minister of Education, Federal Ministry of Education, Nigeria, will officially open the workshop. Please refer to the Opening Ceremony booklet for the detailed program 10:15 – 10:30 Coffee Break Presentation of Main Benchmarking Results Chair: Dr Sajitha Bashir, Practice Manager, World Bank 10:30 – 12:00 Plenary Discussion • Presenter - Dr Ying Cheng, Benchmarking expert, Shanghai Jiao Tong University, 12:00 – 13:15 Lunch Labor Market Surveys and University – Industry Linkages Chair: Shobhana Sosale, Senior Education Specialist, World Bank 13:15 - 15:15 Panel Discussions: What role do labor market surveys play in improving the quality and relevance of higher education institutions? What best practices can both industry and university leaders employ to improve university-industry linkages? What are the key barriers to strengthening university-industry relationships in SSA and how do we remove them? • Moderator - Dr Sajitha Bashir, Practice Manager, World Bank. • Panelists 19 Professor So Young Kim, Head of Graduate School of Science and Technology, Korea Advanced - Institute of Science and Technology (KAIST) - Professor Brice A. Sinsin, Rector, University of Abomey-Calavi - Mr Abou Kouabenan. Director Human Resources, Chamber of Commerce, Ivory Coast - Mr Stanley Muoneke, Business Development Director (Public Sector/Education ), West Africa, Intel - Mr Vincent Nnadi, Executive General Manager (Corporate Social Responsibility & Medical Services), Total E&P, Nigeria • Comment on the Korean Experience - Professor So Young Kim, Head of Graduate School of Science and Technology, Korea Advanced Institute of Science and Technology (KAIST) 15:00 – 15:15 Coffee Break (incorporated into previous session) Understanding and Applying the Results 15:15 – 16:45 Group Work 1: How does your institution perform compared to the benchmarked universities? What can you identify as the main determinants of your results? (Form country groups) • Facilitator - Dr Jamil Salmi, Higher Education expert, World Bank Understanding and Applying the Results: Talent Development 16:45 – 18:15 Group Work 2: What do you need to change to improve talent development and retention in your institution? How do you take inclusion/equity dimensions into consideration? (Form country groups) • Facilitator - Dr Jamil Salmi, Higher Education expert, World Bank Break 19:00 Welcome Dinner Reception DAY 2: Wednesday, June 15th , 2016 Venue: The Grand Ballroom, Barcelona Hotel, Abuja, Nigeria MC: Dr Ekua Bentil, World Bank Understanding and Applying the Results : Financing 08:45 – 10:15 Group Work 3: What do you need to change to improve resource mobilization and allocation in your institution? (Form country groups) • Facilitator - Dr Jamil Salmi, Higher Education expert, World Bank 10:15 – 10:30 Coffee Break Understanding and Applying the Results :Governance 10:30 – 12:00 Group Work 4: What do you need to change in the governance set up and management practices in your institution? (Form country groups) • Facilitator - Dr Jamil Salmi, Higher Education expert, World Bank 12:00 – 13:30 Lunch Understanding and Applying the Results : Policy Making Chair: Dr Olatunde Adetoyese Adekola, Senior Education Specialist, World Bank 13:30 – 15:00 Panel Discussion: What are the Policy Implications of these results at the National Level? • Moderator 20 -Dr Jamil Salmi, World Bank (Higher Education expert) • Panelists - Prof. Aminata Diallo, Chair, PASET Technical Executive Committee; Advisor to the Minister of Higher Education and Research, Government of Senegal - Prof. David K. Some, Secretary/CEO, Commission for University Education, Kenya - Dr Florence Nakayiwa, Director, Planning and Development, Makerere University, Uganda - Prof. Tayekyoon Kim, Professor at the Graduate School of International Studies, Seoul National University, Korea - Dr Yeonhee Gu, Director, Ministry of Education, Korea 15:00- 15:15 Presentation: Outcome of Rwanda’s National Higher Education Benchmarking Workshop (resolutions and policy implication) • Presenter - Dr Baguma Abdallah, Ag. Director of Academic Quality, Higher Education Council, Rwanda Data Collection & Choice of Indicators 15:15 – 16:30 Group Work 5: What difficulties did you encounter and how did you deal with them? Any feedback on modifications, additions or deletions to the list of indicators in the current methodology? (Form mixed country groups) • Facilitator - Dr Jamil Salmi, Higher Education Expert, World Bank - Dr Ying Cheng, Benchmarking Expert, Shanghai Jiao Tong University 16:15 – 16:30 Coffee Break (incorporated into previous session) Management Information Systems Chair: Prof. Jonathan Mba, Director, Research & Academic Planning, AAU 16:30 – 18:00 Panel Discussion: Good Practices in Developing and Implementing Management Information Systems. What are best practices in MIS systems and what challenges do countries face in implementing such systems? • Moderator - Prof. David Some, Secretary/CEO, Commission for University Education, Kenya • Presentation - Mrs. Kalyani Putty-Rogbeer, Quality Assurance and Accreditation Officer, Tertiary Education Commission, Mauritius • Panelists - Mrs. Kalyani Putty-Rogbeer, Quality Assurance and Accreditation Officer, Tertiary Education Commission, Mauritius - Professor So Young Kim, Head of Graduate School of Science and Technology, Korea Advanced Institute of Science and Technology (KAIST). - Dr Ying Cheng, Shanghai Jiao Tong University, Benchmarking expert - Dr Noel Saliu, Director, Quality Assurance National Universities Commission, Nigeria - Dr Abdourazackou Sanoussi, International Institute of Water and Environmental Engineering (2iE), Burkina Faso 18:30 Dinner 21 DAY 3: Thursday, June 16th , 2016 Venue: The Grand Ballroom, Barcelona Hotel, Abuja, Nigeria MC: Dr Ekua Bentil, World Bank Student Engagement Surveys 08:45 – 10:15 Group Work 6: What did you learn from the results of the student survey? How can you apply these results to improving your teaching and learning strategy? (Form country groups) • Facilitator - Dr Jamil Salmi, Higher Education Expert, World Bank - Dr Manja Klemencic, Higher Education Expert, Harvard/Cambridge University 10:15 – 10:30 Coffee Break 10:30 – 12:00 Group Work 7: Understanding and Applying the Results of the Student Survey to Improve Teaching and Learning. (Form country groups) • Facilitator - Dr Manja Klemencic, Higher Education Expert, Harvard/Cambridge University Closing Session 12:00 – 13:00 Main Conclusions and Next Steps (2-3 years timeline including discussions on the regional benchmarking center under development, next benchmarking exercise) • Facilitator - Dr Ekua Bentil, Senior Education Specialist, World Bank - Dr Jamil Salmi, Higher Education Expert World Bank 13:00 – 13:15 Closing Remarks – Dr Noel Saliu, Director, Quality Assurance National Universities Commission 13:15 – 14:30 Lunch Departure 22 Annex D Pictures 23 24