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The mobile banking customer that isn’t : drivers of digital financial services inactivity in Cote d’Ivoire (French)

Abstract

Côte d’Ivoire is the largest Digital financial services (DFS) market in the West African economic and monetary union. Côte d’Ivoire has a high level of inactive DFS accounts that have not been used for over 90 days. While there are wide differences between... See More +

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